Used Cars for Sale at Hertz Car Sales Bell Road in Phoenix, AZ

Raven B

Sep 8, 2021

I've been dealing with Ethan. On the first day of filling out an application on a vehicle he was prompt at getting my questions answered and getting my info sent to their lenders. After the first hour of day 1 he ghosted me. All I wanted was an update or an answer. It's extremely irritating dealing with such unprofessional staff. It takes 2 seconds to reply to an email, send a text or give a quick call back. I have a busy schedule myself and don't have time to be on the phone all day. All I wanted was a quick response. And if you didn't have one at the time, just say that instead of ignoring me. It's going on 5 days of silence so I don't really know how much more time was needed. I've called 4 times, and left messages with his coworkers that said they would have him call me back. I have sent 2 emails. All ignored. Is it that hard to just reply? It's like pulling teeth when you ask for transparency these days. You costed me multiple hard inquiries on my credit report for absolute zero reason apparently, of course I'm going to be upset.

Hunter White

Sep 1, 2021

I went to 3 dealers this past week and none of them compared to my experience at Hertz! Super quick, non-commissioned sales team. Paperwork process only took 15-20 minutes with no BS.

Matt Karls

Jun 13, 2021

Trisha was great and very easy to work with. The no hassle, no pressure style of car sales is very relaxing and aids making a decision on which car to purchase. We walked away with a 2019 Dodge Grand Caravan GT after Trisha showed us five different cars. The other staff at this location on Sunday were all very nice and helpful also! Great job Hertz Car Sales Bell Road!

Chrystal Sullivan

Aug 31, 2021

Matthew is very helpful and made the whole process easy and fast. He is friendly and gave my husband and I a great experience!

RICKY GONZALEZ

Aug 2, 2021

The best and the two guys that work there they do an awesome job from the time you go in till you leave.