Michael Buch

10 de oct. de 2016

Excellent customer service and prices were reasonible.

Wade Miller

5 de oct. de 2016

Staff very friendly. Service was very good. Xxxxxxxxxcx

James Mcknight

5 de oct. de 2016

Very friendly and helpful folks! Great service and dealership

Rose Terrell

1 de oct. de 2016

good service However, I think the service staff should be more helpful to women and believe their concerns as well as they do men.

Perry Gremillion

1 de oct. de 2016

Service team Member Justin was pleasant, helpful, and got my vehicle serviced. It was ready before I expected, which was a pleasant surprise.,great staff.

Danielle F

30 de sep. de 2016

One of your service advisors that was working a Saturday, when appointments are normally only taken wad kind enough to change my oil and rotate my tires. I had a sudden death in the family and needed to drive to NC, and even though I wasn't due for an oil change, I knew without a doubt my tires needed to be balanced (I had the wobbly steering wheel and shimming effect). This was the first Saturday of June this year!

Brenda Martinez

27 de sep. de 2016

I purchased a Ford Escape . The service and staff have been friendly and helpful with everything from the sales , financing and follow up service. I would definitely recommend anyone purchasing their new vehicle at Hixson auto sales in Leesville, La.

Lisa Schoenherr

14 de sep. de 2016

From the moment I walked in, to the time my car was finished, Jacob took great care of us!

Richard C.

12 de sep. de 2016

Had Ford Fiesta in for "The Works" on Wednesday afternoon and the technician found belt to be worn/cracked. Part was ordered and brought the car back in Thursday for the belt replacement. The 2 new belts they had ordered appeared to be defective as they broke during installation. The service manager then made sure more belts were ordered and he gave me a loaner car for the night. Friday morning they got things all squared away. Justin Bonnette was very helpful during the whole process.

Beverly Larche Jr.

9 de sep. de 2016

Josh in Service dept very professional, friendly. We appreciated the fresh coffee and donuts.

David Lindsay

7 de sep. de 2016

As always I couldn't be happier with my service. Justin Bonnette always makes sure everything is covered and follows up to make sure everything was satisfactory. He makes sure I always feel welcome and I know I can trust the service being preformed.

Justin Collins

6 de sep. de 2016

Good to go as usual. No issues even when they had to clean the mud out of the rims because of balancing issues when I started driving.

Deborah Leach

3 de sep. de 2016

Needed all new front arm controllers they fixed it and found another problem fixed it also and did a very good job

Deborah Leach

31 de ago. de 2016

Car was in for repairs was given a loaner car for the first time since I owned my Lincoln which was great

Sharon Kite

25 de ago. de 2016

I had a great experience, thanks to Justin Bonnette!He really knew what he was doing!!!

Jonathan Reynolds

23 de ago. de 2016

Helpful, not very pushy, no complaints here. Oil change was very slow but they got the job done so can't complain.

Michael Christofiles

22 de ago. de 2016

Bought a Fusion, completely trouble free and took no time at all. Best car buying experience I've had.

Chelsea Gonzalez

20 de ago. de 2016

Service is great. I love the atmosphere FREE DOUGHNUTS!!

James Mcknight

20 de ago. de 2016

Excellent...great employees, super service, quickly in and out

Veleda Briggs

20 de ago. de 2016

Nice and friendly sales. He worked really hard to get the deal done. I was very happy with the sale. I love my Explorer. The vehicle I will buy for a long time. I love everything about it.

Norma Hamblin

19 de ago. de 2016

Norma Hamblin, 2015 Ford Escape the part was replaced done Quickly.

Jimmie Evans

17 de ago. de 2016

I purchased a 2015 F-150 Platinum and my salesman was fantastic. Thank you Rick for your hard work. I also get my truck serviced at Hixson and I get outstanding service. Everybody at Hixson treats you like family. I always tell my friends and family where to go to get the best deals and service. Hixson of Leesville.

Keldrick Moore

16 de ago. de 2016

You staff is very courteous and very helpful when it comes to any issues I have with my vehicle. Thanks.

Thomas Chiappetta

15 de ago. de 2016

Very satisfied and Justin was great helping the customer.

Peggy Allen

12 de ago. de 2016

Everyone was friendly and ready to help. Josh knew his job and had a friendly smile. Thanks for the coffee and donut.

Allen Fletcher Iii

12 de ago. de 2016

I purchased a 2016 ford fusion in April of this year. The service I received was very helpful. I was able to get the best deal possible. Everyone on the staff was very helpful and courteous. I would recommend Hixson.

Floyd Hill

12 de ago. de 2016

The whole staff was very helpful, courteous and gave me a great deal on a new car. Robin was a great sales representative and Cindy guided me along with the buying process. I also want to thank Carl for allowing Robin the the opportunity to work with me and give me a great deal and car to choose from. A really great team!

Louis Payne

10 de ago. de 2016

Service was excellent as always! I have purchased three vehicles from Hixson Ford and my next purchase will be from them as well.

Pamela Brumfield

10 de ago. de 2016

Every time I drive up, someone Always met before walking in greets me, ask how they can ask, do for me. Very Professional, Polite, Well Groomed. I wait not long they have my Truck fully serviced and come tell me when finished. The SERVICE DEPT. is REALLY GREAT! 2012 F250 Diesel Always Clean, Coffee made etc..

Darrell Tarpley

9 de ago. de 2016

Took my 2013 F150 in for Service. Staff is Great. I will bring it back for service again.

James Goodwin Jr

9 de ago. de 2016

all the expertise and helpfulness was great, I will continue to conduct my business with Hixon.

Trent Bollich

9 de ago. de 2016

F-150 King Ranch Love the truck and the experience at Hixson is outstanding

Kevin Lacy

9 de ago. de 2016

Hixson Ford aways does a great job of taking care of their customers.

Belinda Hardy

25 de nov. de 2015

Awesome service..people are so friendly!! Never a long wait!!

Justin Goodwin

20 de ago. de 2015

This dealership has the worst service department I have ever seen. I had an engine changed out in my 2008 F250 and since the new engine was installed my ac would never stay charged, after half a dozen tries they finally said it was my computer that was the problem, the installed a new computer, cost me 1400 for new computer and 100 to keep my old one. I keep my old one because i new there was nothing wrong with it, well at least when i left it in there hands there wasn't anything wrong with it. I got the truck home and the ac still would stay charge. 1400 dollars still no ac. I went to autozone and bought an ac charge unit and everything charged up find and ac worked for about 10 days. So i asked them to just install my old computer, refund my money and i'd just fix the leak my self. Well now they only want to give me half my money back. The reason for that is, I can't prove they messed up the computer, but I have never seen any documentation stating failed diagnosis on my old computer. I DON"T RECOMMEND THIS DEALERSHIP FOR ANYTHING..........The sad thing is I have purchased over 5 vehicles from them in the last 8 years. So much for being a loyal customer!

Don B.

26 de mar. de 2015

I visited Hixson Autoplex March 3 while shopping for a particular used vehicle. I had found the car on Cars.Com. Ashley Vincent was the sales person I dealt with. And although I did not purchase the car, I would not hesitate to return to this dealership and seek out Ms Vincent's assistance. In fact, I have recommneded this dealership to several friends.

Madison

23 de mar. de 2015

The service I received from Hixson Ford in Leesville was spectacular. The sales staff was very professional and knowledgeable. The general manager was very friendly and makes sure his customers are pleased. I would highly recommend them to my family and friends.

Wesley and Sherry

7 de dic. de 2014

Dealing with our salesperson, Mike Brenski, was an awesome experience. He was so easy to work with and very knowledgeable of the car we purchased. We love Hixson and the great service we get! Wesley and Sherry Rehm

Proud FJ Owner

17 de nov. de 2014

Cindy was awesome, she worked with me and my budget and helped me get the best vehicle for me! I am so excited to be the new owner of a Toyota FJ! Jean Graves

Jessica

17 de nov. de 2014

I LOVE THE SERVICE HERE AT HIXSON! Ms. Crosby helped me get approved with no money down for my very first car BRAND NEW CAR! I can't thank her enough for helping me! Thank You Cindy!!! Jessica Long

Bobby Hines

13 de nov. de 2014

Shopping for a new car is a very large experience for a couple in their 70's. We also are not known for making up our minds quickly and had looked at and driven many vehicles at many dealerships. Bob contacted Cindy Crosby at Hixson in Leesville and we have been very pleased wit her excellent help in our decision. We have purchased the Toyota Highlander from Cindy and are very happy with the help, kindness, courtesy and friendliness we have gotten. It's a good deal all the way around!

Roger

13 de nov. de 2014

Mike was awesome, very helpful and thorough, he spent a lot of time explaining everything. Highly recommend and very professional, overall great experience. Thanks. Roger McIntire

Customer Who Was Ripped OFF

9 de mar. de 2014

Terrible dealership... RUDE, RUDE people there. Stay away!

Alistair Elliott

28 de ago. de 2013

I would like to give zero stars but that is not an option. I own a small business with a division in the Leesville area. I had an engine replaced less than a year ago by Hixon Ford. At the time they told me that I had water in my fuel system and I had bad gas and that destroyed the engine. So along with replacing the engine I also replaced the gas tank and fuel system. The total cost for my repairs to the truck was $16,000, even though my company has another location in El Paso Texas and the SAME repairs cost $5,000.00 less and with proof of what I paid Hixon Ford would not come off the price of the repairs!! Fast forward LESS than a year this rebuilt engine has less than18,000 miles and has the EXACT same problems. Hixson Ford told me that the engine was not warrantied because again it had bad gas!!! I have a fuel tank in my yard were all my fleet fill up and the only vehicle with ANY engine problems is this ONE truck. So not only did they refuse to stand behind the poor work they preformed they wanted to charge me another $16,000 for the repairs. They refused to take any responsibility and I ended up having the vehicle towed to Ford in Jasper Texas. Tow bill, engine work, and fixed A/C for $8,000.00. Hixson Ford in my experiences are dishonest, incompetent, and don't care about customer service or repeat business from local small business companies at all.

This guy

21 de abr. de 2013

Being in the military, having lived all over the United States and the World, Leesville, LA is definitely a example of how not to conduct Customer Service. Based on my prior negative experience /lack of Customer Service and rudeness, in general, I must add this Ford Dealership is a total contrary experience in respect to Customer Service. I turned in my vehicle on a Saturday at around 0800 am. There was some hick-ups at first due to some folks arriving late, however, once everyone was here, it went smoothly. I explained what I needed to be done to the Service Manager, who was responsive and polite. He asked if I wanted to be called for a estimate prior to performing the work, which they did. As the work took a few hours, I asked about available cabs in the area. The General Manager offered me to drive me home. Around 0930 I received a phone call with my approximately costs. Around 1200 I received a phone call asking if I wanted to get picked up or the vehicle delivered to the house. I paid over the phone and my truck was delivered by the Service Manager and the General Manager at around 1230pm. This is by far the best service I received from a Car Dealership. I would highly recommend the Service!

militaryspouse4christ

13 de oct. de 2011

I honestly don't even know where to start with Hixson Auto in Alexandria, La. They kept us there for 8 hrs. doing a very simple purchase (no trade in) on a used van. I was assisting a military spouse purchase this vehicle while her husband was deployed. I have done many vehicle purchases in my 18 yrs. being a military spouse and this place was by far the most difficult, shady, rude, unprofessional that I have ever seen. They waited until the lady's toddler had a meltdown after 8 hrs. of being there, then they whisked her off to re-sign the papers she had signed earlier (they claimed were signed wrong) at which point they snuck in an extra paper adding on a $2500 extended warranty on a vehicle that was only worth twice that amount. We had to drive 45 miles back the next day to get them to take it off, only after they gave her husband who called in from Afgh. a hard time over the phone. We got that taken care of but it wasn't w/out a huge headache. There's so much more to this story, but it makes my blood boil just thinking about it. I told them that day, in a kind but firm way, that I would never recommend them in good conscience to anyone, especially military families. I feel they completely took advantage of this young wife (who, by the way, is expecting twins) and did not treat this military family who was fighting for THEIR freedom, with any respect whatsoever! We caught them in many lies throughout this whole process. At one point they promised they had mailed an important legal document that they had accidentally kept, but three weeks later had not and when they found a document the buyer needed to sign for them to get paid for the vehicle (they made so many mistakes with this transaction!) they held the important legal document "hostage" until their document was signed. Very rude and unprofessional throughout the whole process. They also tried claiming the back tires on the vehicle were new, but anyone with a brain cell could see the wear on them. I took pictures of them and texted them out to various people who all agreed there was no way they were new. That was almost a slap in the face to try to convince us these tires that had cracks from aging were new! The only reason we went forth with the purchase of the vehicle is because the buyer's husband in Afg. had already committed to purchasing it, there really was no backing out at that point.