Used Cars for Sale at Holm Automotive Center in Abilene, KS
1,057 miles away from you!
Holm Automotive Center of Abilene offers you the opportunity to find used cars by Holm Automotive Center. Holm Automotive Center is a trusted dealership serving clients throughout Abilene, in search of certified used cars. Also, Holm Automotive Center is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Holm Automotive Center to get the affordable car that is right for you.
Location: 2005 N Buckeye Ave, Abilene, KS 67410
Phone: (178) 520-0870
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Holm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsHolm Automotive Center
Authorized EpicVIN dealer
67410, Abilene KS
Check DetailsWhat’s more, Holm Automotive Center of Abilene has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Holm Automotive Center. Check out the listings today to find the right car for yourself. Holm Automotive Center is definitely the best place to buy used cars online.
Denise
Dec 1, 2016
I was looking for a used vehicle with low mileage. I had a great experience buying my car from Holm Automotive. They were very friendly and helpful with all my questions. Definitely will go back.
gksc
Nov 30, 2016
My latest experience involved a regular service and new tires. Chuck was helpful in arranging the time and answering all of my questions. Dealing with Holm service department is always a pleasant experience. I never feel that they rush me or hound me with additional work that is not really needed.
MC123
Nov 29, 2016
When I first walked into Holm Automotive Chuck Loader came out from behind his desk and greeted me with a smile. He and the parts department made this expensive tire purchase a lot more bearable. Chuck got my car in the shop right away and the technician worked fast to get my car done quickly and correct! I highly recommend Holm Automotive for any of your vehicles needs.
Amanda S.
Nov 28, 2016
I love the Service Department at Holm Automotive. They always go above and beyond to work with me and get my vehicles scheduled in for oil changes/tire rotation and any other services I have ever needed with any of my vehicles I have purchased there over the last eleven years. Chuck is always really friendly and very helpful with any questions I have for him. I Highly recommend Holm Automotive for service and sales!!!
djg2318
Nov 28, 2016
I always go through Holm for services on my vehicle and Chuck is always incredibly helpful. This year I needed to get new tires on my vehicle and Chuck was able to get me in the next day and it took less than an hour for the service. He is by far the best person I've ever worked with in a service department and I always appreciate how kind he is during the entire process.
happycar
Nov 25, 2016
We moved to Abilene in 2005. A few months later I bought a car from them. We have now bought 2. Service is perfect every single time. Jamie and Chuck make a super team. I know Holms to be honest, and hire folks who are.
CJH
Nov 23, 2016
I called Chuck approximately 1 month prior to being in Abilene. He attempted to help diagnose the issue over the phone and even ordered the parts ahead of time so they would be ready to install the day before Thanksgiving, when we would arrive in town.Chuck is a very informed Service Consultant whom does his job very well and is extremely professional. We live in SW Kansas and waited a month and a 4 hour drive just so we could take our vehicle to Holm Automotive, where we knew the service and treatment would be top of the line.
Farrancher
Nov 21, 2016
Did a good job of telling me what needed fixed. And how much it would cost. Helped staying open late. Means a lot to get the vehicle.
irish jack
Nov 20, 2016
In the past few years, I have purchased 5 cars from Holms--2 for my oldest son and 3 for myself. Hunter has always been the person I have worked with as he always knows what I am looking for after I have told him what I need. I enjoy Hunter's humor, friendliness and friendship. The first cars were Cruzes-one for my son and one for me. These were used cars, in good shape with low mileage. The third car was a Spark which replaced a pickup and it is the car that I use for work. Alas my son had put on a lot of miles on his Cruze and we traded it in for a 2016 new Cruze--yes we like the Cruze. Recently I was considering trading in my and I leased a 2017 Cruze hatchback. WE both are happy with our new cars. Let me also say that when we have had problems with a car--this includes the ones we have traded in, we have always received good service. Do I like doing business with Holm Automotive and working with Hunter to find the right fit? YES!
wmclaren
Nov 18, 2016
I needed to lower my monthly payment and found an Old Suburban to trade for. Both Hunter and Pat were extremely helpful and made the buying experience pleasurable.
Satisfied Customer
Nov 16, 2016
We bought our last 4 vehicles from Holm Automotive Center. We continue to go back to there because of their excellent customer service. Everyone we have dealt with, was very accommodating.
Happy Car Owners
Nov 16, 2016
We always feel right at home, from the time we step into the dealership thru all the years that we've bought and leased vehicles thru them. They treat us like family whenever we are there.
ewill88
Nov 15, 2016
I was driving across the country from CA to NC and hit a racoon just outside Abilene. My chevy cobalt was undrivable but I had to get to NC and could not wait for the car to be fixed. Holm Automotive went above and beyond in their dealings with my insurance company and even drove me to a car rental place to get me on my way. The repair was completed in a timely fashion and then I arranged to have it shipped to me in NC. Andy and Dede were exceptional in their service and willingness to work with me over the phone. They turned a terrible situation into a manageable one and I am grateful. Eric Williams
Maggie.1
Nov 15, 2016
This is the most honest dealership I have ever been to!! These people are easy to work with. I got everything I wanted and more. David worked very hard to get me in the vehicle I wanted at the price I needed. This is the second car I purchased with him.Chuck in the service department made sure I got the Remote start and the CD player that was a must. He went out of his way to make sure I was not without a vehicle while mine was being serviced.
darrellkk
Nov 15, 2016
I have always been greeted by a friendly staff and I always receive great service. I would recommend this dealership to my friends.The service department always checks for recalls on my truck when they service it.
ewill88
Nov 15, 2016
I was driving across the country from CA to NC and hit a racoon just outside Abilene. My chevy cobalt was undrivable but I had to get to NC and could not wait for the car to be fixed. Holm Automotive went above and beyond in their dealings with my insurance company and even drove me to a car rental place to get me on my way. The repair was completed in a timely fashion and then I arranged to have it shipped to me in NC. Andy and Dede were exceptional in their service and willingness to work with me over the phone. They turned a terrible situation into a manageable one and I am grateful. Eric Williams
TiaE15
Nov 15, 2016
Jamie was very nice and helpful. He helped me with my warrantee questions. And I was in and out for my routine maintenance quickly. Thanks you
1313.bandit1
Nov 14, 2016
This is the most Honest car dealership I have ever been to. These people are easy to work with. I got everything I wanted in my vehicle and David worked very hard to get me what I wanted.I needed remote start, I got It. I wanted a CD player, I got it. Chuck Loader went over board to insure I got what I wanted. He even picked my car up in Clay Center and took it to Abilene, and brought it back to me.Love this dealership!!!
Dan and Linda
Nov 10, 2016
This is our 3rd time leasing a vehicle through Holm Automotive so that tells you that they are a great team to work with. Chris Eckert is always friendly, helpful, and up front with telling you what is available and closing out the deal. Corey Neufeld helped us with the financing end. He was also friendly, explained everything in detail. If you are looking to lease or buy a vehicle we would recommend Holm Automotive! Dan and Linda
Lisa P
Nov 10, 2016
I had to take our vehicle in for a recall. I was going to be in Abilene that day for a work related purpose and asked if it would be possible to get it done that day to save an extra trip to Abilene and they worked it out. They gave me and a fellow employee a ride to where out meeting was and then called me as soon as the vehicle was done. I feel that they went above and beyond to make things work with my schedule.
rstmom
Nov 9, 2016
This was a very smooth process. Took my car in for body work. The rental I was given was wonderful. My car was done in a reasonable amount of time and they were even able to do an oil change for me before I picked it up. Great experience!
Christy
Nov 9, 2016
Very professional group of employees, Chuck Loader is who I mostly dealt with today. He did a wonderful job and is always very friendly and professional.
rita couture
Nov 8, 2016
ChUck at Holm was gracious and very helpful as we traveled xcountry and experienced an emergency. You are lucky to have him.thank him again.
Beverly Bennett
Nov 7, 2016
On 17 October 2016, I took my car in because I was having battery issues. I did not have an appointment. Chuck Loader took care of me immediately. I was able to wait while the service team determined what the problem was. I was advised that I needed a new battery. I gave permission to replace the battery. My wait was reasonable especially considering I did not have an appointment. Thank you Chuck for your excellent attitude. It is always a pleasure to deal with this service team.
gigi
Nov 7, 2016
It is always a pleasure doing business with Holms. They offer old fashion excellent service which is a rarity. Someone was sent to pick me up so I could drive my new car home. They took the time to show me how to use some of the technology and sat up my cell phone on Bluetooth and set up OnStar.
Mkboltin
Nov 6, 2016
We had excellent service from beginning to end from everyone we dealt with. They gave us a good deal on our car and we were very impressed with the extended warranty options.
SAO
Nov 5, 2016
Always treated with courtesy, friendliness & excellent service! Could go to the local dealer, which would save mileage & time, but don't mind the drive to Abilene because I know I'll be pleased with the experience.
zil22
Nov 5, 2016
My family started buying our vehicles from Holm over ten years ago. I'm constantly impressed by their memory; I can call out of the blue, and they will remember who I am. I never feel pressured by their sales team; they listen to my likes and dislikes and give me straightforward answers to questions. Jeff Holm has been great to work with during my most recent purchase. He has been very flexible and willing to go out of his way to make sure I am well taken care of. Pat Magee is always patient and personable as well. He talks me through my all financing questions and ensures that I'm completely confident with my purchases.
jenniferlrn
Nov 5, 2016
They made me feel very welcome the minuet that I walked in the door. They were all so knowledgeable and answered all my questions and if they weren't sure of the answer they would go find someone who would know. They gave me a fair price for my trade in and took my old car even though it wasn't worth hardly anything.
Judy Clausen
Nov 5, 2016
Their appointments are quick and their service is excellent. Chuck Loader is very friendly and courteous.He is always willing to help and explains what is going to be done and how long it will take.He is a great addition to the service department.
janicehh
Nov 4, 2016
I scheduled an appointment to have my car serviced and thought it was on Friday but email confirmation showed Sat. When I called to check it was on their books as Sat but Jamie told me to bring it up and they would work it in. I was expecting to have a longer wait but it only took them about 45 minutes to change oil, rotate tires, and do the inspections. I always get very good service from the team in the service department. They always treat me very well.
Rebecca
Nov 4, 2016
I Shopped all over Saline and Dickinson Counties for new tires.I knew they would be expensive so I wanted to get the best price. Im not married and I dont know alot about tires so it was confusing.When I called Holm and priced some tires they gave me a price but said they would match a lower price if I found one. I found a lower price so called back and talked to Brad Signer in parts. He was very helpful and spent some time on the phone with me.Since I found a price about $50 less than theirs I really didnt expect them to honor it.Brad said they would and even printed the info off the computer for me regarding the lower price.I didnt know how many tires I needed so he told me to bring it to the service department, which I did. I was helped there by Chuck Loader who also checked on the lowest price and matched it. He also checked my tires and showed me why I needed 4 tires.He also saved me money on the alignment by finding a coupon.My experience with Holm was very positive and I plan on being their customer in the future.
RN87
Nov 3, 2016
Excellent all the way around from the staff to the service department. They are very friendly and take the time to explain everything to you. Very satisfied with the overall experience.
Chevy lover
Nov 3, 2016
I have been dealing with Holm Automotive for over 20 years and always find them courteous, professional and very helpful. We always buy our cars from Holm and get great deals and exceptional service in all areas. We appreciate that they follow up after the sale and work with us.
Ethan
Nov 3, 2016
For the past 6 years I've taken my vehicle to Holm Automotive and requested the help of Chuck Loader. He is a very helpful consultant that is always looking for ways to help make sure my car is running well and able to get back out on the road quickly. Most recently, I took my car in for an oil change and he contacted me and said I needed new brakes and tires in addition. While that wasn't great news, Chuck took an extra step and was able to save me some money by price matching the tires. I've always felt like Chuck and the rest of the staff there at Holm Automotive are fair and want to do the best by me. They truly care about their customers.
JB Allstars
Nov 3, 2016
Great service, they are very up front with you on the expense of what is going to be done to fix your vehicle. They get it fixed in a timely manner. Pam up front is a delight to work with on the money side of things. That's the reason why I keep getting my service work done at Holms. Keep up the great Team Work!!!
chevylover
Nov 2, 2016
We have returned to Holm Automotive each time we have wanted to trade for a new or used vehicle for many years. Our recent trade was for a leased vehicle instead of ownership. Jeff Holm explained the new process and answered any questions we had. We feel we were better with a lease rather than buying a car. Jeff was diligent in searching for the kind of car we wanted. We are happy with the trade in and the second Equinox we now have in our garage. Corey Neufeld took the time to explain any questions about finance since the lease program was new to us. We plan on making out next trip to Holms in Abilene when we feel need a different vehicle. We know they are a fair and friendly dealer. We know of no better.
six300
Nov 2, 2016
Our vehicle had an issue that required prompt attention. Chuck was very understanding and worked us into the schedule very quickly to ensure that our needs were met. During the two days that our vehicle was in for service, Chuck was in contact with us keeping us updated on the process and when we could expect our vehicle to be ready. I'm very pleased with our experience with the service department!
Sharon
Nov 1, 2016
Our first service appointment was an excellent experience....it could not have been a more friendly and informative appointment. Besides the routine appointment, we had a question and the service consultant did some research to see how to fix the problem. Our only issue....when we picked up the car there were a couple of grease spots on the passenger seat and passenger front door. I was able to clean them up easily.
jacque082457
Nov 1, 2016
Eric made everything run smooth and on my time schedule. Pat always makes the paper work easier. :)
jacque082457
Nov 1, 2016
Eric made everything go so smooth for me on my time schedule !! They truly make you feel like you are appreciated. Pat always makes the paper work go smooth too. :)
murphygcs
Oct 31, 2016
Easy to work with, not pushy at all. Trying out a lease, we'll see how it goes. Very flexible about working around your schedule.
leannd
Oct 30, 2016
Had a great experience buying my car and the service after has been wonderful. I let them know if I need something and anyone of the staff will help take care of me.
DaniGMC15
Oct 30, 2016
When I first started looking for a vehicle, I was more into a car.. then trucks.. back to cars.. then to an SUV. Hunter stuck with it the entire time and accommodated to my crazy schedule so I could drive each vehicle I was considering until I found the perfect one. Hunter is incredibly easy to work with and not the "stereotypical salesman", he went above and beyond expectations to help me find the right vehicle for me. I would recommend Hunter to anyone ready for a new ride. I'm so excited to tear up the streets in my new Terrain thanks to Holm Automotive and all of Hunter's help!
Enclave lover
Oct 30, 2016
This was my first time to deal with Holm auto and with Hunter. Both turned out to be very good experience. We knew we wanted a Buick Enclave and when we got to Holm and found the selection was amazing. They had both 2016 and 2017 models to choose from so it was one stop shopping and Hunter was very easy to work with. We were in and out in less then 2 hours and we are very happy with our purchase.
D. Froom
Oct 29, 2016
If you want the best, go to Holm Automotive. You want great service, go to Holm Automotive. If you want to feel like family, go to Holm Automotive. You can really enjoy waiting for your services and repairs in their comfortable waiting room. They are the best!!
Jesse P
Oct 29, 2016
Went in and was greeted with a big smile and friendly attitude by Carson who proceeded to resolve the issues I had knowingly and unknowingly.
SueBlueDriver
Oct 29, 2016
This is the 4th vehicle I've bought from Holm Automotive. I really appreciate the time and help that Jeff gave me in selecting my car. I know that I can rely on him for any questions that I have since buying my new car. He even took the time to give me a follow up call to make sure everything was going ok.
M&M road worker Supr.
Oct 28, 2016
Chuck Loader service consultant did an excellent job of getting our car in and fixed in a hurry thus getting us back on the road and back to normal. This is not the first time we have used Holm Automotive and won't be the last. Thank you Chuck----Martin and Melissa Tannahill
bgtoolman
Oct 28, 2016
We broke down with a Dodge Motorhome and even though they could not assist us with the repairs they helped in everyway possible to call others, put the computer code sensor on the unit to help diagnose the issues and showed a strong caring attitude about our dilemma as strangers from miles away . This even though we would never buy a car from them because of our distance . There was nothing to gain but to help those in need. We interrupted their busy day with no promise of any revenue but they stopped and helped. Chuck Loader, Kim Bacon, and Pat McGee were all caring and helpful until we got on our way. Great people that I would recommend doing business with every day. Thanks again for caring.Jack Jones Bowling Green, Ohio
davidgares
Oct 28, 2016
Jamie Avers always makes me feel welcome and cared about. He looks out for me and goes out of his way to help. Knows my vehicle and needs. The dealership (Mindy Thorson) sent me a message before I even realized from OnStar that there were recalls on my vehicle. No matter why I'm there folks are always ready to go out of their way to assist and are not pushy, but are very helpful and friendly. WHOAA Holm!!!
Debra S.
Oct 28, 2016
I was very thankful that Dave assisted me in purchasing my 2010 Ford Explorer. He was friendly, knowledgeable and courteous as was the receptionist, Kim!
Galen E Davis
Oct 28, 2016
Took my Toyota Tacoma to Chuck for tires and alignment. He got me a great deal on new tires and worked around my schedule to get everything taken care of.
jhawk5443
Oct 28, 2016
Chuck Loader always takes very good care of me. He gets me an appointment that works out best for me and he makes sure that I'm in and out very quickly. He always tells me what they are doing and he doesn't try to sell me something that I don't need. He is very friendly and courteous and I never worry about the work being done going wrong. I always have a very positive experience at Holm's and I would recommend them to anyone.
Chevygirl
Oct 26, 2016
Like always my service visit was great! The guys are always awesome and take good care of me. It is such a blessing to know I can trust them and they will always be straight and honest with me. Everyone there is so friendly and personal from the mechanics to the parts department and every employee that greeted me in the waiting room. Always enjoy my visit.
jsilhan
Oct 25, 2016
I like dealing with Eric he knows me and what I might like, I didn't directly work with Jaime and Chuck this visit but have with many other visits and like working with them. Thanx
julie
Oct 25, 2016
Chuck Loader and his terrific service guys took great care of me last week after they discovered a few problems with my car when I had it in the shop for an oil change. Chuck helped me prioritize the repairs, found the most affordable parts options, and arranged for a loaner car for me to drive. As always, Chuck and his guys are doing everything they can to keep me safe on the road!
Jason White
Oct 24, 2016
Just bought my second vehicle from Holm Automotive. They are low pressure with awesome service. I always feel like I get a good deal and they work hard to get us the best financing as well. I definitely will buy all my vehicle's here from now on, no reason to go anywhere else.
sooner
Oct 23, 2016
Eric Altwegg, my salesman, got right back to me immediately and I bought the car over the phone. I bought a 2012 SRX Cadillac. Corey Neufeld, the business manager, got my loan and all other paper work done in an hour!! They are the best!!
azgocke
Oct 22, 2016
Working with Holm's sales department was great. They accommodated our every need without delay. We let them know on a Friday what we were looking for, they showed us what we wanted on Monday and signed the papers on Tuesday. Our salesman, Chris Eckert, was very courteous and professional and easy to work with. Our financial officer, Pat, was also very professional and knowledgeable regarding that end of the total process. Thank you
Jan Kolzow
Oct 22, 2016
We were greeted promptly when we arrived. We had a few questions that the department checked out for us. Their findings were explained and choices were given. We were very satisfied.
fagan1970
Oct 21, 2016
Took my car in to have repair work completed Dede and her staff went above beyond to get my car in and finished. They are very professional and extremely courteous Dede called to let me know that my car was finished and stayed late so that I could come in!!! I will be back!!!
wanita4567
Oct 21, 2016
The service is excellent. Chuck Loader is always friendly and explains exactly what work willbe done and the cost. They are very efficient and dependable. Every visit is always quick andeasy. We recommend Holm Automotive to everyone who needs service and or car.We have been going there for many years and wouldn't think of buying a car from any placeelse and always have all our service done there. Its good to be able to trust someone withyour car.
Adel7860
Oct 20, 2016
We lost our car key's and was in a state of panic! After 3 days of searching all it took was one call to Holm Auto and Brad in their parts department took our worries away! He had key's made for us in less then 10 minutes! We were so thankful for all his help and we were back on the road for less then $20.00. Thanks Brad!
Jcrippen
Oct 20, 2016
Went to the dealership to have repair work performed on my vehicle. After speaking with Jerry Keck my wife and I decided to trade our van in and purchased a new one. Jerry worked with us on picking the van we wanted and helping us with getting the most from our trade in. Corey was very helpful in assisting with securing the loan with a great apr. I
js1210
Oct 19, 2016
As always, Chuck does nothing less than taking care of his customer! I know that I can always count on him to take care of me on a professional basis He has great customer service and get things done fast! He's the best!
Craig Bourne
Oct 18, 2016
I recently purchased a used vehicle and my experience was outstanding. Jerry Keck in the sales department went out of his way to accommodate me in test driving the vehicle and Corey Neufeld in the finance department did a great job as well. Both provided excellent customer service.
cyndyt
Oct 18, 2016
I took my car for warranty service (didn't buy from them), Chuck is amazing!! I live in a different town so they gave me a car to drive while mine was being serviced, and delivered my car to me when it was done. I will definitely buy my next car from them!
Kerrie Powell
Oct 16, 2016
Chuck always takes good care of us each time we come in to have our vehicles worked on. He is always friendly and makes sure we are satisfied with our service.
lancegantenbein
Oct 14, 2016
Every visit is always quick and easy. I would recommend Holm Automotive to anyone looking for a great car and service. Thanks for everything. You guys are the best.
Pat
Oct 14, 2016
Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fob replacement, reprogramming part, body work, and a recall. An important note is that I live in Manhattan 18 miles NE of my job site and Holm's is further west by 26 miles. They replaced a fog light without charge which they felt they should have caught when prepping the car for sale when I came back to retrieve my trade-in. At one point, one of the receptionists went out of her way to help me get my insurance paperwork from my agent. They had a loaner available for me when I had oil changes/reprogramming so I could visit family in Salina (if I wanted to) and offered to get my car to me in Salina. They met me at my job site before and after work for any of the other work they did for me. They replaced the spare key fob which we had not noticed was not a Buick key fob without charge. When programming the key fob an error code came up. They did not say anything at the time but simply ordered the part then called me up to let me know about the part which could affect my air conditioner later down the line and explained the error code did not appear at the time they prepped the car for sale and made good on what needed to be done without charge. I thought that was great when you consider that my air conditioner could simply have gone down and I would not have any the wiser. Dede in the body shop was equally accommodating with working around what was convenient for me and ensured I had a loaner car for the time it took to do the paint job. When I have chosen to go to the dealership and wait while having my car serviced, the staff has consistently been as attentive as when I first walked in the door in 2015 (not only attentive to me but to everyone who happens to be in the waiting area as their vehicles are being serviced. Though taking care of one's car might ordinarily be high on one's list as a fun thing to take care of, it is a pleasant experience when you go to Holm's.....they even have free wi-fi. After more than a year of interaction with Holms, I think they have been very consistent with their service and taking care of their customers after the initial sale. Last, but certainly not least: Greg in Service makes you feel like you walked into the bar in an episode of Cheers.....big smile AND he knows your name.
J. M.
Oct 14, 2016
Chris Eckert did a superb job helping me with making a choice of which vehicle was right for me, was very patient and answered all my questions; and was very helpful in getting me acquainted with the features on my new Envision. Pat Magee was very efficient in preparing the necessary paperwork and so helpful and knowledgeable in aiding us in the transfer of my old car to my daughter.
jilly59
Oct 14, 2016
As usual great service from Kit! Wouldn't have anyone else work on my truck. Can always count on him to do a great job for me!
lynnde
Oct 13, 2016
Holm Automotive came thru for me when I was dire need of a vehicle. They went above and beyond. I couldn't thank them enough for what they accomplished for me.
Jennifer Cross
Oct 11, 2016
Holms was able to get my vehicle in quickly for an oil change. Chuck found me a coupon since I forgot mine at home. Can't ask for better customer service!
PaulaC
Oct 11, 2016
My mother and I both had oil changes this past week. We both were very pleased with the service. I was also very impressed with the clean surroundings and pleasant staff.
Cook,Paula
Oct 11, 2016
My mother and I both had oil changes, the service was friendly and quick. It's very helpful to pay in the same area where you drop the car off. I also enjoy the clean surroundings and the pleasant staff.
Corey and Jan
Oct 10, 2016
This dealership makes purchasing or leasing a vehicle very easy (we've purchased or leased from Holm 4 times). Everyone we have dealt with was down to earth and not pushy like other dealerships we have been to over the years. On top of our positive experiences, when it comes to oil changes, tire problems or recalls, they make it convenient - they will come get the car, leave you a loaner and bring yours back when done. This is a valuable service and time saver for a busy family.
donaldlam
Oct 10, 2016
Pam and team did a great job getting our vehicles to us in a timely manner. Communication was great and prompt. Will continue to do business with!!
Lindsey Rindt
Oct 10, 2016
Very friendly and knowledgeable. They know what They are doing and if there is any problem they will work to fit your schedule!! Very nice staff
thumper67487
Oct 10, 2016
This dealership makes purchasing or leasing a vehicle very easy (we've purchased or leased from Holm 4 times). Everyone we have dealt with was down to earth and not pushy like other dealerships we have been to over the years. On top of our positive experiences, when it comes to oil changes, tire problems or recalls, they make it convenient - they will come get the car, leave you a loaner and bring yours back when done. This is a valuable service and time saver for a busy family.
TJLSAC
Oct 10, 2016
Holms was able to get my vehicle in quickly for an oil change. Chuck found me a coupon since I forgot mine at home. Can't ask for better customer service!
Janise
Oct 9, 2016
Had my car towed there, never been a customer other Dealers could not find my problem, they had it sorted out within no time, they listened. Great Customer Service.
36812sthm
Oct 8, 2016
Greg Bilderback and Rick Vandecreek went above and beyond to make my day. I travel 4,000 miles a month and have limited time to get my car serviced. With their dedication and flexibility my car is now road ready, and I am able to perform my job immediately. I Can put my trust in this team!
Anita Hummel
Oct 8, 2016
Great service, clean facility, fast service, located in my hometown, I already come to twon for other services so it is easy to use this location.
Cindy Ahlquist
Oct 8, 2016
From the minute i pulled onto the lot and walked into the door everyone was very friendly, courtious and professional. Michelle was awesome in working with me, very helpful and willing to go the extre mile for us to make the purchase of our vehicle happen.
Janise
Oct 8, 2016
Had my car towed there, never been a customer other Dealers could not find my problem, they had it sorted out within no time, they listened. Great Customer Service.
deedeedk2211
Oct 7, 2016
I feel I can trust any of the service staff to give me the best advice and help in making decisions about the maintenance of my vehicles.
Gardengirl
Oct 7, 2016
Have dealt with Holm for the past 20 yrs. Always enjoy dealing with the sales person mainly Hunter and all the service people at Holm.
Jeffrey S Wenger
Oct 7, 2016
I bought a 2015 Chevy Malibu today from Hunter. Very nice car and great service as always. Corey did a very good job finding me a great loan.
patch26
Oct 7, 2016
I'm in my 50's and single. I had no credit history, therefore no one would finance a car loan for me. The guys at Holm Auto worked hard getting payments I could afford, and the finance company would accept. After 3 long weeks of trying every car dealer within a 100 mile radius, Dave and Corey contacted me from Holm Auto. They had worked very hard, crunching numbers and working with the finance company and I, so I would have a dependable vehicle to replace my old, money hungry car. Pat helped me thru all the paperwork and I drove home in a brand new vehicle that I'm going to enjoy for a long time.
jrk
Oct 6, 2016
A routine visit to take care of scheduled maintenance turned into an adventure when tornado sirens sounded. Holm Automotive staff immediately led customers to shelter and kept us updated on weather conditions. When the all-clear sounded, my car was promptly taken care of. I appreciated the explanation of service provided by Chuck Loader and his courteous, friendly approach!
none
Oct 5, 2016
excellent awsome great!!!!!!!! would recommend to one and all. 25 works is too many when all you want to say it was GOOOOOD. thanks you
chevydriver
Oct 4, 2016
We needed two new tires and couldn't find any place that carried our needed tires except for Holm Automotive. When we called they were booked solid for the day but offered to squeeze us in same day. Great customer service.
cruze
Oct 4, 2016
Chuck works with my schedule to get my car in for oil changes. Good Customer Service. I work out of town and it makes it nice to have a evening that they are open late.
Joel Spurlock
Oct 3, 2016
On more than one occasion I have sought services through (very) local and even national GM resources, only to be refused, let down, turned away, and disappointed. Then I found Holm Automotive. It is a 30 mile drive to get there but worth every mile. Every time I walk in the dealership I am met by professionals who seek to provide me with what I came for. From the service counter, parts counter, and body shop they have all jumped through hoops, at little or no profit, to meet my demands. If you want good Chevy you just have to go to Holm. Specifically Greg Bilderback, and Andy in the body shop. This was my review I placed on Holm's Facebook page.Thank you for providing central Kansas with a REAL dealership to represent Chevrolet. I have restored a '55 Chevy 3200, a 69 C10, a 86 Blazer, a 84 El Camino, and could rebuild a SBC with my eyes closed. I was overjoyed to return to Chevrolet when the Volt was created. I do not regret my choice and Holm is largely to credit.Thanks,Joel Spurlock
Equinox
Oct 3, 2016
Would recomend Holm Automotive to anyone. Have dealt with them for many years. This is thesecond car I've purchased, and was treated like I was the only customer they had. They were kind and helpful....It made the expense of having to get another vehicle, not quite so stressful.I thank them from the bottom of my heart. They are all professional in every way.
tlgarcia1971
Oct 3, 2016
I like most work the normal day hours that the dealership is open and was not able to get my car to the dealership. Chuck arranged for my car to be picked up at my place of employment and had a loaner / rental dropped off to drive while they serviced and did some warranty work on my car. When it was complete they delivered it back to my work and picked up the dealer loaner. I appreciate this personalized service and is a reason I continue to buy from Holm's and have all my vehicles serviced and repaired there.
Roberta432
Oct 2, 2016
It's nice to have scheduled appointments and have such short waits to get our car serviced at Holm Automotive. Chuck Loader is always great to work with.
Terrain
Oct 2, 2016
Kit and Steven always make sure to do a great job servicing and making any needed repairs on my vehicles. The quality of work and their feedback ensures me the job was done right.
Truck lover
Oct 2, 2016
The service department works fast, does great work and everyone is very friendly. The employees remember your name and treat you like you are important.
Amber1976
Oct 2, 2016
We had a great experience at Holm's. They have a very friendly and knowledgeable staff. They took the time to answer all of our questions and followed up with me once the vehicle was repaired.
Angely
Oct 2, 2016
We have moved to New Mexico recently and had been trying to upgrade our pickup. After about 3 months of unsuccessful attempts, we were back in Abilene on business. I called Michelle at Holm Chevrolet and told her what we were looking for, the following day she texted me that she had found the perfect pickup for us!! It was everything we wanted and even the color! She is fabulous to work with. Everyone we met there was so helpful!My son lives in Denver and has come back here to trade twice!! Thank you Michelle and thank you Holm Chevrolet for a great pickup buying experience!!!
Kent Funk
Oct 1, 2016
Jerry Keck and the rest of the staff were very professional. The entire purchasing process was well organized and fairly priced. They maintain a good selection of quality inventory.
Seadog1
Oct 1, 2016
I always take my car to Holm for service. They are fast and the price is very good. Chuck is friendly and professional and keeps us up to date of the status of the car as well. Highly recommend.
Linda
Sep 30, 2016
I took my husband's car in for an oil change and even though he did not purchase the car there, they took care of everything and treated me great. I have purchased cars at Holm's in the past and have always been very satisfied with their sales, service, and finance people. The entire staff is friendly and always ask if I need help or can assist me in any way. I tell all my family and friends, if you need a great place to purchase as vehicle, go to Holm's.
Schoenrock
Sep 30, 2016
My wife needed new tires and Jamie Avers went above and beyond to work around our schedule and deliver a fast, high quality job quickly and at a *very* fair price. I highly recommend them.
cheril1958
Sep 30, 2016
My family has purchased vehicles from Holm Automotive many times and it has always been a good experience. I would recommend this dealership. I really am enjoying my new vehicle.
kathyryan
Sep 29, 2016
had my oil changed there. they are very friendly and nice I will defiantly be back. I always love going to holm automotive they my favorite place to go.
Smadge04
Sep 29, 2016
I scheduled a service on my 2014 Cruze for 15 Sep 16.When I arrived for my scheduled service I was greeted with a smile by Chuck and he was very courteous and professional got me checked in right away. When they were finished with my vehicle Chuck explained everything they did and pointed out some things that might be needed at the next service.
Matt
Sep 28, 2016
I bought my first car from another dealership at the beginning of 2016 and was in love with it. A few months later I was t-boned on the highway and it was totaled. I found a similar car at Holm. They showed me another car of the same model, but brand new. They even went out of their way to get me a great deal so I could pay similar to what I had before. When I was at the dealership, I was immediately greated and taken care of. The inside was nice and clean, and the staff helpful and pleasant. I will definitely be returning to Holm for my service needs, and will be sure to recommend them to anyone I know in need.
Jan W.
Sep 28, 2016
I had sudden indicators today, Sep 27, that my battery was failing, and I called to see if I could be worked in for a new battery. Without any hesitation, I was told to come on in; and I was taken care of while I waited. My mind was definitely put at ease knowing I didn't have to be concerned about getting stranded somewhere. Thanks so much, Jamie and Chuck--you guys make a great team!
Matt
Sep 28, 2016
I bought my first car from another dealership at the beginning of 2016 and was in love with it. A few months later I was t-boned on the highway and it was totaled. I found a similar car at Holm. They showed me another car of the same model, but brand new. They even went out of their way to get me a great deal so I could pay similar to what I had before. When I was at the dealership, I was immediately greated and taken care of. The inside was nice and clean, and the staff helpful and pleasant. I will definitely be returning to Holm for my service needs, and will be sure to recommend them to anyone I know in need.
Tahoe guy
Sep 28, 2016
Schedule service on line, show up, and you will receive courteous and prompt service and quality work. The work on my Tahoe was expect to take about an hour and I was out in 40 minutes. Chuck Loader handled the visit very professionally and efficiently.
Bobber16
Sep 28, 2016
Jeff Holm did a great job of finding us a Tahoe! He was quick at getting the information to my husband. Jeff was very helpful to me in demonstrating the capabilities of all the features of the vehicle!
dfritch
Sep 28, 2016
Schedule service on line, show up, and you will receive courteous and prompt service and quality work. The work on my Tahoe was expect to take about an hour and I was out in 40 minutes. Chuck Loader handled the visit very professionally and efficiently.
Greatful Customer
Sep 27, 2016
I had sudden indicators today, Sep 27, that my battery was failing, and I called to see if I could be worked in for a new battery. Without any hesitation, I was told to come on in; and I was taken care of while I waited. My mind was definitely put at ease knowing I didn't have to be concerned about getting stranded somewhere. Thanks so much, Jamie and Chuck--you guys make a great team!
Happy Customer
Sep 27, 2016
Holm Automotive consistently provides me with straight talk and good values. Their word is good and they have never left me feeling disappointed. Overall great buying experience.
Carol
Sep 26, 2016
My experience was wonderful. Once I decided on the vehicle I wanted they made everything so simple and the paperwork was done quickly and painlessly.
Carol
Sep 26, 2016
My experience was wonderful. Once I decided on the vehicle I wanted they made everything so simple and the paperwork was done quickly and painlessly.
Linda
Sep 26, 2016
We were just passing the abiline exit when we had a tire blow out. We just made it to the service door when the tire went completely flat. The serviceman Greg. bilderback was all smiles and assured us he could take care of the problem quickly and that we would be back on the road in no time. Since we had an odd tire size that they didn't carry he would be glad to get one from junction city in less than 30 minutes. He knew we had a special family event in a short time in Kansas City. In less than an hour we were happily on our way. As we waiting in the waiting room we were offered refreshments. All associates that passed us by always had a smile on their faces. That just tells me it would be a good place to work where people liked this job. This dealership as a great team !!!
Sandy Spani
Sep 26, 2016
Jeff Holm helped us find the right truck, at the right price and was very easy to work with. I actually bought one of my first cars from Jeff in 1976, so this speaks highly of his ability to keep customers coming back.
Terrain
Sep 24, 2016
Holm Auto found the vehicle we were looking for, performed requested touch up details to the vehicle prior to delivery, and made it a pleasant experience.
mcmiii
Sep 23, 2016
I Just want to take a minute to rate my recent experience at Holm automotive. This was a very smooth process from beginning to end. More specifically I would like to give high praise to Jeff Holm, Corer Neufeld. Both where professional! I had been looking to upgrade my 2005 corvette for the past few months. I gave a call to Jeff Holm and he keep both eyes out looking for a new corvette . Jeff Holm Gave me a call and said come take a look at this 2014 stingray and take it for a test drive! I came over and fell in Love with the color, took corvette for a test drive and made the deal its mind! Jeff Holm & Corey Neufeld both are trustworthy, listened to me, quick and painless, clear communication, No Games, final price was exactly as negotiated, Professional and polite. Holm Auto Motive is and will be #1 for all my auto needs
cjstarmail
Sep 23, 2016
We needed a vehicle in short notice due to a collision and Jeff Holm was able to find a replacement for us that had all of the options we desired. We have dealt with Holm Automotive for a number of years and Jeff Holm has always been there to help us with whatever we needed. I also want to add the service center has consistently provided quality repair work.
Roland bird
Sep 22, 2016
Jeff was excellent with us, my wife was pretty much set on what she wanted. He took the time and found the suv for her. Will look forward to dealing with them in the future. This is the 3rd vehicle we have bought from them. Thanks to all at Holm auto.
kevin
Sep 21, 2016
We went to Holm Chevy because they are our local dealer even though we wanted a Chrysler minivan. Their team worked to find us a great model at a fair price. We were very pleased.
Patricia
Sep 21, 2016
I stopped off Interstate 70 with a low tire light and was immediately taken care of. Salesman also inquired if I was in the market for a vehicle.....very smart!
KelseyK
Sep 20, 2016
I needed an oil change and happened to be coming to Abilene for a couple of hours. Mindy and Chuck were able to work me in with no problem. Great service and price.
phillip w gerdes
Sep 20, 2016
I had water slushing inside my rear passenger door, They fixed it, a clogged drain, it must have been dog hair. The passanger side mirror stopped folding in when the switch was pressed, they fixed that at no cost. Chuck kept me informed on the progress of my truck while I waited. A nice thing to do.
Donise Peterson
Sep 19, 2016
Dave Surritte went above and beyond in helping us in our car purchase. We actually finalized the sale while tornado sirens were blaring, so he drove to our house the next morning to help teach us all the bells and whistles. Everyone in the office was very friendly as well that we visited with during this experience. Highly recommend!
M TEASLEY
Sep 17, 2016
I needed a new car battery on my Toyota Avalon. Rather than drive 25 miles to the Toyota dealership, I called Holm Automotive. I called at 5 p.m. and got an appointment for the next morning. They already knew that they would need to procure the battery from a local automotive parts store, as they don't stock Toyota items. That didn't prevent them from giving me an almost exact estimate of the cost and also promising the care would be ready by lunch. The cost was indeed spot on and the car was ready at 10 a.m., 2 hours early.I will definitely go to Holm Automotive in the future.
Melissa
Sep 16, 2016
Thanks to Chuck Loader my vehicle was in and done within an hour for it's oil change. As always, they take very good care of their customers!
Tim S
Sep 16, 2016
Great help and advice. My suggestion of problem was welcomed and acted on quickly and friendly. Chuck and Jamie are always welcoming and busy at the same time. But always make/find time to share.
Kellie
Sep 14, 2016
My Chevy Colorado was due for it's first oil change. Chuck got me an appointment for the same day, one and a half hours later! Customer service was excellent!
Sheryl
Sep 14, 2016
They were ready for my appointment when I arrived. I had a list of items to check!!! All went well, and promptly. I'll be back for the next service.
Les Richards
Sep 13, 2016
Chuck Loader has always done a great job. He always is helpful and very knowledgeable. Very friendly too. I have always been able to get worked in at my convenience Would recommend to everyone.
Janet K
Sep 13, 2016
As always a great visit! Tires rotated, oil change and front brake pads! I appreciate that Holm Auto checks out everything for safety as well as service needs.
ABlack
Sep 9, 2016
They made it easy for me to do the paper work and helping to find a car in my budget. They did a great job with my busy schedule. Going the extra mile for me for my first big car purchase. They made it easy!
LKnNJ
Sep 8, 2016
Awesome dealership...top to bottom. We have purchased, leased, and even rented vehicles here. Nothing but good experiences. Eric Altwigg has been a pleasure to deal with over the years and we feel he has always been a solid professional in working with us. We have been TOTALLY satisfied with our purchases at Holm Automotive with Eric. Same goes for service...Better than any dealership I have ever dealt with. They go above and beyond to treat you right...before...and AFTER you purchase a vehicle. Well Done Holm Automotive, Well Done! LKnNJ
LKnNJ
Sep 8, 2016
Awesome dealership...top to bottom. We have purchased, leased, and even rented vehicles here. Nothing but good experiences. Eric Altwigg has been a pleasure to deal with over the years and we feel he has always been a solid professional in working with us. We have been TOTALLY satisfied with our purchases at Holm Automotive with Eric. Same goes for service...Better than anyone I have dealt with ever. They go above and beyond to treat you right...before...and AFTER you purchase a vehicle. Well Done Holm Automotive, Well Done!
City girl moved to small home town
Sep 7, 2016
A woman, from a huge city , from way up north, I expected to be drug through the ringer. I was not.. My problem was assessed ( covered under extended warranty) they didn't accumulate more problems to make more money. Very happy with Chuck Loader from introduction, assessment, payment process, and exit...Thank you Chuck.
James S. Melton
Sep 7, 2016
Very courteous staff, customer oriented and masters of time management. I personally have never seen a better dealership maintenance section, get you in and out very timely. I would not trust the maintenance of my 2 Chevrolet Vehicles to anyone else
TJ
Sep 1, 2016
The service department was very helpful. Had to have a turn signal light changed and need to make an appointment for an oil change. They changed the light and when I went to leave, they notice that the water pump might be leaking. They took care of that when they changed the oil. As I was making a trip to Kansas City the following day, I am so thankful they noticed this or I might have been stranded along the highway some place. Thank you Greg Bilderback, Chuck Loader and Jamie Avers.
kgood
Aug 31, 2016
Holm Automotive is the best service department around. Chuck is always very helpful and I know that my car is fixed as soon as I leave.
Denice Hageberg
Aug 31, 2016
I have purchased my equinox from the dealer ship in 2012. I have taken it back for routine services. Jamie Avers had detected an issue with my vehicle and explained to me I detail what had happened and that it was under warranty. I live 45 miles away so he allowed me to take a rental car home for the weekend. Everyone has always treated me with a warm welcome, honesty and respect.
Bonnie
Aug 30, 2016
My Truck broke down on Freeway and they sent a tow truck to pick me up, Chuck Loader was absolutely great, they didn't have the part I needed so they ordered it and Chuck gave me a loaner car to drive to the hotel and go sight seeing, he also called the hotel for me to make sure there was a room. Then when the part didn't show the next day, they apologized and felt really bad, When the part finally arrived they had my truck done in a few hours and they even gave me a discount on the part. This dealer ship cares about their customers. Thank you all so much
Kreyer09
Aug 30, 2016
I was not really in the market of looking but saw the vehicle online and really liked. Eric arranged to get me the vehicle since I lived out of town even on his day off! This was a quick process and he was very easy to work and communicate with. It was an overall great experience.
Lindas123
Aug 30, 2016
I would recommend Holm Automotive to anyone that is looking for a vehicle. Jeff Holm was wonderful to work with, very caring of my needs. Corey was great with explaining financial part
Ruby
Aug 30, 2016
The part under my front bumper came loose. It was fixed within the hour. I was made comfortable when waiting. Good service and Great people!!
Michael Brownell
Aug 29, 2016
I called late Thursday afternoon, my Chevy Cruze was acting up. Chuck had it in the shop, fixed the problem AND had it serviced within and hour and a half on Saturday morning.
Don
Aug 27, 2016
Had to jump start my car this morning, drove straight to Holm Automotive Center. The service manager, Chuck Loader, met me at the door and listened closely to my interpretation of the problem. Chuck took the car into the shop, without an appointment, and found the problem. Chuck verified that the issue would be covered by the warranty and proceeded to make the fixes. While the car was being repaired I waited in the very comfortable lounge area that Holms Automotive has. I was in-and-out very quickly, I didnt spend a dime and my car is working greatI can highly recommend the Service Department at Holm Automotive Center in Abilene, Kansas
D and M
Aug 26, 2016
Jed did an excellent job of helping us find a great car!!! There was great communication while we were trying to decide what car would work best for us.
Karen Lantz
Aug 26, 2016
The dealership was very user friendly. Chuck always does a great job, from the day we purchased till current. I will probably never shop at any other dealership.
Connie Bentz
Aug 25, 2016
Chuck is always friendly and knowledgeable and explains everything that they have done to our car. Very professional in everything he says and does. He always knows us when we come in.
ckulas1
Aug 24, 2016
We have bought several vehicles from Holm automotive. It started with my parents buying cars there and they always felt like they were well taken care of and not taken advantage of. So when it was time for my husband and I to buy vehicles we went to Holm as well. We appreciate their genuine-ness, honesty and no pressure sales approach. We recommend them to others as well. Two of our grown children have bought cars from them as well. Eric Altwegg has taken excellent care of our family for 25 years, and we look forward to working with him again.
DbBrown
Aug 23, 2016
It was a great experience. I had several bad experiences at other dealerships in the area. Eric was wonderful and kept me posted on new vehicles that came in that I might be interested in. He LISTENED to me and didn't try to push me over my price range (like all the others did). He found me the best deal possible and I am LOVING my purchase. Pat did a wonderful job with the financing. He took a hunch and it saved me a lot of money. The front desk gals always greeted me with a smile and great direction. I highly recommend them both! Great dealership!
ckulas1
Aug 23, 2016
We have bought several vehicles from Holm automotive. It started with my parents buying cars there and they always felt like they were well taken care of and not taken advantage of. So when it was time for my husband and I to buy vehicles we went to Holm as well. We appreciate their genuine-ness, honesty and no pressure sales approach. We recommend them to others as well. Two of our grown children have bought cars from them as well. Eric Altwegg has taken excellent care of our family for 25 years, and we look forward to working with him again.
DbBrown
Aug 23, 2016
It was a great experience. I had several bad experiences at other dealerships in the area. Eric was wonderful and kept me posted on new vehicles that came in that I might be interested in. He LISTENED to me and didn't try to push me over my price range (like all the others did). He found me the best deal possible and I am LOVING my purchase. Pat did a wonderful job with the financing. He took a hunch and it saved me a lot of money. The front desk gals always greeted me with a smile and great direction. I highly recommend them both! Great dealership!
Tchermak
Aug 23, 2016
The people at this dealership were great to work with. They are very considerate and helpful. Everyone, even those who weren't involved in the deal were very congenial.
tschmidt
Aug 21, 2016
I liked the used Ram pickup Holms had on their lot but wanted running board and brake control on the pickup. The deal we agree on was to add the options to the truck. They install very good quality running boards timely for our vacation trip and had the brake control added when parts became available.
Gator
Aug 21, 2016
Greg,Chuck and Jamie were all very friendly with an overall knowledge of Chevy products and services. At the same time looking forward to presenting service and products that may in the future be needed for my automobile i.e. tires.
customer
Aug 20, 2016
It is easy to say it all in one short sentence. "This is the way a dealership should be run" I had the same great experience with the staff in the body shop and sales department.
DenverCarGuy
Aug 17, 2016
After falling in love with a car while visiting Abilene for the weekend, I was pleasantly surprised by how easy it was to buy a car from Holm Automotive! Everyone in the dealership was friendly, and it was easy to feel relaxed. Jed had everything ready for me before I walked through the door the day after I saw the car on their lot. He was helpful through the entire process, and adept at explaining a few features I wasn't familiar with. It was almost as if he had driven the car for years! He made sure I was comfortable, and in love, with my new car. I thought falling in love with the car was the only part of the experience I would enjoy, however, when I sat down in Corey's office I felt like an old friend! He was quick, in what I assumed would be a long, painful process. He made it easy for me to follow what was happening, and we shared some good laughs! I would recommend Holm Automotive to anyone from anywhere. I live in Denver, and I will gladly drive back for my next car! Thank you all!
DenverCarGuy
Aug 17, 2016
After falling in love with a car while visiting Abilene for the weekend, I was pleasantly surprised by how easy it was to buy a car from Holm Automotive! Everyone in the dealership was friendly, and it was easy to feel relaxed. Jed had everything ready for me before I walked through the door the day after I saw the car on their lot. He was helpful through the entire process, and adept at explaining a few features I wasn't familiar with. It was almost as if he had driven the car for years! He made sure I was comfortable, and in love, with my new car. I thought falling in love with the car was the only part of the experience I would enjoy, however, when I sat down in Corey's office I felt like an old friend! He was quick, in what I assumed would be a long, painful process. He made it easy for me to follow what was happening, and we shared some good laughs! I would recommend Holm Automotive to anyone from anywhere. I live in Denver, and I will gladly drive back for my next car! Thank you all!
Jill Scripter
Aug 17, 2016
Chuck was very professional and my service was great. I was offered water and shown to the waiting room. My car was serviced quickly and I was thanked and walked to my vehicle.
Cheryl
Aug 15, 2016
Hunter was extremely knowledgeable and helpful. I felt he was honest and helped us get a great deal on a great car. We will definitely go back when we are ready to purchase again. Great customer service!!
Jon
Aug 15, 2016
My 2012 GMC pick up's engine was missing. Holm Automotive service manager got me in right away. Greg Bilderback was my Service Advisor. They identified the problem very quickly and let me know that there was a service bulletin out on the problem. They ordered parts and got a rental car for me.Jon
Meredith Sleichter
Aug 14, 2016
I started my Monday with a dead battery in my car. I was able to use a personal set of jumper cables to get it started and drove straight to Holm Automotive. They provided me with a loaner vehicle to get me to work and my car ready to be picked up by 11:00 a.m.
Sarah Geiger
Aug 13, 2016
I have been dealing with Chuck for many years. He is very good at explaining things and working around my schedule. He never acts like I'm dumb about cars, which I am, and he understands the importance of keeping the vehicle going. I actually look forward to working with this service department.
Clay
Aug 13, 2016
I had a good experience buying my first vehicle at Holm Auto. Eric was great to work with and was excellent at finding a vehicle that fit my budget.
George Taplin
Aug 12, 2016
I am extremely pleased with the service department. They make appointments, do the work quickly and have a very pleasant place to wait while work is done. The fee they charge is the least I have found in the area and the 5th one is free! Excellent service and very friendly staff.
Jessica Blair
Aug 11, 2016
I had a great experience with this dealership. If you're wanting people who take the time to make sure everythings perfect, that you understand everything, and not make you feel inadequate, this is the place. I'm only 22 years old and this was my very first auto purchase, safe to say I didn't have a clue what I was doing and was a little intimidated. I didn't need to be tho. I went in the first time on a Saturday and talked to two different people. Sales guy and financial department guy. Both were very friendly and didn't make me feel uneducated at all. In fact the financial department guy complimented me on the fact that I was asking great questions and seemed to know a lot more than most who come in. And not once did either of them make me feel unworthy or irrational for buying a practically new Cadillac at 22. Which to me is a very respectful thing. I had to think some things over and discuss with my fiance and parents so I didn't end up getting it that day. But I make an appointment for the Wednesday three days later. I came in, they had my Cadillac all shined up and looking pretty and we sat down and finalized everything. They also closed at 7 that day and were happy to stay later to finish everything as I didn't get there until about 6:20. Overall it was an amazing experience and encounter. The people there are all very friendly and I can't brag about them enough. Definitely a 5 star experience that I will be recommending to many others.
Robert Barta
Aug 11, 2016
Car trouble by Abilene on our way to KC with the grandchildren brought us to Holm they were kind and set us up with a rental so we could finish our trip and checked out our car while we enjoyed our time with the grand kids. We were in the process of look for a new car so we had an idea of what we wanted we never felt pressured and tried out several before we found the right one for us. Everyone there was friendly and helpful!
Skycop61
Aug 11, 2016
I recently bought my Equinox at a dealership in Olathe, Ks. I took it to Holm Chevrolet in Abilene, Ks to address a recall issue. Chuck Loader heard a sound in my engine that I assumed was a normal 4 cylinder sound. After running a diagnostic, he told me that my engine needed some work...extensive work. They got right on it...made sure it was covered under the warranty...and got it fixed in two days. It runs perfectly now, and the engine sounds like it should. They also hooked me up with a loaner to drive while they repaired my car. Chuck (and the staff at Holm) were absolutely excellent and kind. This is the way we all want to be treated as customers and as people. Thank you. I will be back. --Chris
MAPS16
Aug 10, 2016
Due to a non working turn signal and my air conditioning stopped working, I made an appointment with Holm Automotive Center in Abilene. The worked needed to fix these issues was completed in an efficient and timely manner. Great customer service.
pk
Aug 10, 2016
I needed my oil changed because I was going on vacation. I forgot to make an appointment to get it done. I called the day before we were leaving and they had no appointments open. I talked to Jamie and he worked it in for me.
Cheryle hardesty
Aug 10, 2016
Arrived early for my appointment/ Chuck Loader got my truck in, immediately.prompt and courteous service, wanted to make sure I had no problems withanything else.
Fla Gators
Aug 10, 2016
I saw a truck that I liked on the website, so I went in to look at it. Eric helped me out and offered to let me test drive it. I let him know where I needed to be on the finance side and they worked it to where I was comfortable to make the deal.
Bloomquist
Aug 9, 2016
The reason for my latest visit to Holm Automotive in Abilene, Kansas was to repair a factory recall on my 2014 Chevrolet Silverado Z71. I had an appointment and Chuck Loader had the new cable installed within an hour and the recall was completed.
Bernadette Gillis
Aug 5, 2016
We had a blow out on I70 on our way home to Missouri. When we discovered we didn't have a spare tire in the vehicle we had purchased in November, 2015, the car was taken to Holm Automotive Center in Abilene, Kansas. We were met by many friendly faces at the dealership. Chuck Loader assisted us and kept us informed of the progress to locate a new tire since they did not carry the tire for our Buick Regal. Chuck made calls and succeeded in finding a tire, which he informed us, would be delivered to the dealership by 1:00 p.m. the next day. Chuck then arranged for Mindy to drive us to a hotel. The next day Mindy picked us up at the hotel and at 1:20 p.m. we were back on the road for home.We were very pleased with the professional and friendly service we received.
Chevy Cruz 15
Aug 5, 2016
Great experience on my service appointment. Friendly staff and my vehicle was taken right in as soon as I checked in. Everyone was very friendly and helpful.
Kari Butler
Aug 5, 2016
I called to see if there was any way they could work me in to get my oil changed. I said I would beg him twice and ask him pretty please... He laughed. It might have been at me. Any way, he kindly said I could take my car up there and leave it and he would work it in. They had it done by 2:30. Chuck is always very friendly and helpful!
nina
Aug 5, 2016
I don't dread taking my truck to Holm's service department. Everyone is friendly and helpful. They look like they actually enjoy what they do.
margo fulton
Aug 4, 2016
prompt service a job well done i would recommend Holm automotive to others excellent service its like getting the red carpet rolled out for just for you
rstmom
Aug 4, 2016
Staff was very friendly and worked with my schedule to take care of me. Chuck was very helpful and communicated well with me. Great experience!
Cheri
Aug 4, 2016
I recently had my car serviced at Holm Automotive. The service department is always prompt, knowledgable, friendly, and professional. I appreciate their personal attention to my vehicle. I will always have my car serviced at Holm Automotive.
Jimmyg
Aug 4, 2016
I was surprised to see that the same salesman was there ten years after I bought my first truck, that sold me another truck. Employees were very knowledgeable, helpful and friendly.
B&NGraham
Aug 4, 2016
Appt was at 4:00 pm and they started right after I got there and it was done and I was back in the car 45 minutes later to head back home. Drove From JC to Abilene and will continue to do so. I have always had great experience at Holm Automotive
farmgirl
Aug 4, 2016
I scheduled an oil change and tire rotation for 8/3/16. I was able to schedule it very quickly and didn't have to wait or schedule it out a long ways. Jamie in the service department is always very friendly and quick to answer any questions that I have.
jimmyg
Aug 4, 2016
I was surprised to see that the same salesman was there ten years after I bought my first truck, that sold me another truck. Employees were very knowledgeable, helpful and friendly.
Cheri
Aug 3, 2016
I recently had my car serviced at Holm Automotive. The service department is always prompt, knowledgable, friendly, and professional. I appreciate their personal attention to my vehicle. I will always have my car serviced at Holm Automotive.
Weezie
Aug 3, 2016
Very courteous and polite facility. Mr. Chuck Loader, an excellent employee; appointment was scheduled the vehicle was in the service area at appointment time. Pleased.
luty
Aug 2, 2016
I just had my vehicle in for a routine oil change and tire rotation. Despite their very busy service department, I am consistently pleased by their friendly and efficient service, and we feel that their prices are very fair. Chuck and Greg always make the experience a pleasant one.Thanks guys!Mary Kate Luty
Scott Miller
Aug 2, 2016
Chuck was fast and courteous and genuinely cared about me and my vehicle. I was notified of any additional items that my vehicle needed before they were installed. All around it was great service
Mary Kate Luty
Aug 2, 2016
I just had my vehicle in for a routine oil change and tire rotation. Despite their very busy service department, I am consistently pleased by their friendly and efficient service, and we feel that their prices are very fair. Chuck and Greg always make the experience a pleasant one.Thanks guys!Mary Kate Luty
barb
Aug 2, 2016
I had 4 new tires -oil change-tire rotation done on my auto. Had a nail on outer side of my tire left my car and it was ready the same day. Very nice to know they worked me in there busy service department. Thanks Chuck Loader for helping me out.
Don S
Aug 1, 2016
Everyone is so friendly at this dealership, especially the service department. When I called to schedule the oil change and tire rotation for my Tahoe, they were able to make the appointment within a week. Chuck greeted me when I arrived and took care of everything. They take care of you like you are their family. They are the best.
Rodney Cook
Aug 1, 2016
Chuck Loader has always treated my wife and I with respect and like a friend. I would recomend this dealership to anyone. Good. friendly and fast.
Woods
Jul 31, 2016
Is it possible to Love a Car dealership? I didn't think so before my experience with Holm Automotive.Holm just happened to have the used truck that I have been looking for off and on for two years. I live 6 hours from Abilene KS so I wasn't able to just stop in and look at the prospective new purchase.A broker friend of mine clued me in on what questions to ask and what reports and paperwork I should request. Michelle Holt responded immediately to my requests and made me feel like I was the only customer she had. The truck was not only priced right to begin with Holm included all new tires in that same great price. Holm sent someone to pick me up at the airport, - someone Michelle though would be a good fit for the 2hour drive. Paper signing took 10 minutes-no pressure to buy extended warranties, Michelle synced my phone to my new ride and I was on my way. This dealership values it's employees and it shows. The sales people are long time employees, they love their jobs and they know how to take care of people. I will be back, 6 hours or not this is the place to buy a car.
ReneeH
Jul 30, 2016
Scheduled an oil change, tire rotation and wipers for my traverse, which I bought here. Chuck scheduled me in the same week, and had it completed in less than an hour.Very friendly, good prices and fast service. I will not take my car anywhere else to be serviced on.
jojo
Jul 29, 2016
I took my car to Holm Automotive, for an oil change. Chuck Loader also had the tires rotated and took care of the lumbar as well. Super nice guy and very kind and efficient. You are greeted by a great staff of people from the Service Department, Office Staff and also our salesman Chris Eckert. They check on you while you wait for the vehicle to be serviced and keep you informed of any other issues that may arise. I am very satisfied with Holm Automotive.
Chevy fan
Jul 28, 2016
we were headed home to Colorado when we had an air-conditioning problem. They were professional, friendly honest and quick. I watched how all people who walked past us in the waiting room always asked if we needed anything and we're we doing good ok. Wish they were in my home town. Truly they know customer service.
chevrolet 1
Jul 28, 2016
Friendly staff and easy to deal with.We have bought several vehicles from Jeff and he has been great.Pat was very helpful with getting us a great rate.
AJBrownell
Jul 27, 2016
Holm Automotive has been our go to dealership! Everyone is friendly and easy to work with. We highly recommend them to everyone we know and will continue bringing them our business.
Lexi
Jul 27, 2016
The staff at the dealership were very helpful! Their main focus was to meet your individual needs. Was very pleased with the service received here!
Oggi
Jul 27, 2016
The staff is always pleasant and helpful. We are pleased with the quality and the workmanship and will continue to have our vehicles serviced at Holm Automotive.
sandy
Jul 27, 2016
Our Honda Odyssey broke down on our vacation with being stranded in Abilene Ks. How stressful! It happened on Sunday out all day with no one working. However, I can't begin to tell you what a wonderful town this is. The Holm Automotive Center was so busy the next morning, however they made our van first priority knowing we were on the road and had long trip ahead of us with kids. Jamie Avers was our representative and can't say enough nice and kind words about him. He was so concerned about us and did an incrediable job to get us on the road as soon as possible. He even called us about 2 hours into our trip and checked on us and the car. How many car centers do that? (none) Wouldn't happen where we come from the big city. I think everyone needs to spend the night in Abiline to experience the hospitality of caring and loving people. Most wonderful place to visit. Thanks for taking good care of our car and us!!!!!! special thanks to Jamie!!!! you went beyond your call of duty-thank you!
KPaskow
Jul 26, 2016
My husband and I have purchased two vehicles from Holm and will purchase follow on vehicles as a result of the Service Department. My recent visits for a leaking sunroof and an oil/filter change were a reminder of why I recommend Holm to friends I know are looking for a dealership with a great Service Department. Jamie, Chuck and Greg are great about ensuring an issue is fixed while trying to limit the inconvenience of having your car in the shop through loaner vehicles and regular updates on progress.
Kyle Becker
Jul 26, 2016
Got me right in and was very accommodating with our schedule. Brad in parts had the item in stock as well. Jeff was helpful in allowing us to test drive a 2016 impala which we had been wanting to do. Great place to purchase and service your vehicle.
chevylover
Jul 25, 2016
Jamie Avers was our service consultant and even though he was short staffed he was professional, friendly and got the problem fixed and we were on our way in less than 2 hours. We were travel home to Colorado. Although this is the 5th time the problem has been addressed I feel confident that this time it is truely fixed as Jim told us it was a know problem and there was a service bulletin on it. The other dealers had not fixed it correctly. We hope we don't have to use his services again but if we do it would be a pleasure to deal with this service center again.
Howard L. Kuhn
Jul 22, 2016
I found the entire staff to be courteous and professional as well as friendly. Everyone smiled and appeared to genuinely enjoy working there. I would unabashedly recommend Holm Auto for any individual looking for a new or certified pre-owned vehicle. I know it is trite in today's world, but they go above and beyond...REFRESHING!Howard L. and Carolyn K. Kuhn
Sunny
Jul 22, 2016
Very friendly and business like..we were thankful that they were not pushy..great job guys!!!! We will recommend this place for future buys. Great job again!!!!!
janet123
Jul 21, 2016
Chuck Loader took his time making sure we were comfortable with the service both before it was performed and after. Thank you, Holm Automotive. Another nice job.
Anthony Friday
Jul 20, 2016
Best dealership I have ever experienced. 1 out of 4. Everything was great. Clean, friendly, helpful, amicable. Showed us multiple options to suit our needs. David was leaving to go on a vacation the next day, his wife wanted to take him out to dinner, but he insisted on seeing us through to the end and not passing us off onto someone else. Incredibly selfless and polite.
Camaro Girl
Jul 19, 2016
We were very satisfied with the sales and management for our purchase and would recommend it to anyone. Our first purchase from them was in 1992 for a Ford Van.
Miniputt
Jul 19, 2016
The dealership sparkled. They were very friendly, helpful, and excellent people to deal with. They are the top of the line for sales and service.
Ryan Reynolds
Jul 17, 2016
I normally hate dealers but it was hard finding the specific vehicle I wanted anywhere else. We bought a used Jeep from Jeff Stephens at Holm Chevy. They went above and beyond my expectations with options on my trade in to make the deal happen the way I wanted. If all dealer sales went like mine more people wouldn't hate going to a dealer like I did prior to this sale. For as long as I'm stationed in Kansas they will always be my recommended dealer.
darla lohman
Jul 17, 2016
It was a very pleasant experience, the employees were very helpful and kind, we were packed for a softball tournament in Emporia, ks (Kids, grandkids and our special needs son were in the van, temp was 100) we headed that way when our van overheated in Abilene, ks, we pulled into Holm Automotive, and we were taken care of immediately, the employees offered us to come in out of the heat, they couldn't get to our van right then and they needed to get the parts delivered, so they offered us a rental van, which was very nice, we filled out the paperwork for the rental, reloaded and was on our way in less than an hour, we were told our van would be ready on monday and it was, it runs great, they did and awesome job, BUT what i'm most impressed with is the kindness and the willingness of the Holm Automotive employees to help our family so fast, i will be bragging and telling everyone of our awesome experience with Holm Automotive, located in Abilene, ksDarla and Shad LohmanAbilene, ks
Siemers
Jul 16, 2016
This is our second purchase through Holm Automotive and we are still beyond Impressed with the service we received. They go above and beyond to help you not only find the car of your dreams but also make sure it fits comfortably in your current budget. Both Eric and Corey made our purchase even more special!
malemons
Jul 14, 2016
This was a routine service call. The service was done quickly and accurately. It was upgraded with everything I needed with the knowledge that my vehicle was in top running order. Everything was communicated to me before any service was completed. This is true service done with courtecy, respect, and care.
pink1
Jul 14, 2016
I was very pleased with the whole experience. I am a 74 year old woman purchasing a new vehicle entirely on my own. Great service.
Debbie Forrester
Jul 12, 2016
When you continue to get the best service around, theres no need to go anywhere else. We have purchased many vehicles here and have all service work done here as well. They continue to go above and beyond.
Happy
Jul 9, 2016
I worked with ChuckLoader in the service department at Holm auto. They diagnosed the problem, contacted me with an explanation and proceeded with the work after my approval. Good job!
Jencjohnson
Jul 7, 2016
This experience felt like a high end service one eould experience at a luxury dealership. The service was friendly. I would recommend Holm Auto Service!
Slade Volkman
Jul 7, 2016
Went in looking to trade my 2008 Chevy to something newer. Found a 2014 I really liked. The sales team did everything that they could to help me out and make the experience a good one. Veru knowledgeable.
KathyB
Jul 6, 2016
Dave Suritte got us in a new Malibu and not just that, he found us the exact vehicle I built? The car buying process can be so stressful for people, but between him and Corey it all went fast, smooth and overall very pleasant. This is the fourth vehicle we purchased thru Holms' and I must honestly say, you don't get the type of love, respect and quality service anywhere else around here, as you do at Holms' Automotive. Love them all
NewUsedBuyer
Jul 6, 2016
For me, buying a car is never fun. However, Jeff Stephens worked well past closing time. He, Ross, and Corey locked up the dealership as we left with our new (to us) Impala. All were friendly, accommodating, and worked to make the buying process easy. They all demonstrated a willingness to stay late to help us with our purchase, we never felt rushed or pressured, and were satisfied with our buying experience. They even made last minute modifications to the vehicle we had selected to make sure we were completely satisfied with it's appearance before we drove off the lot.
TeresaKick
Jul 6, 2016
I just came in for routine maintenance, oil change and tires rotated. I called in for an appointment and they got it right in. I didn't have to wait long.
TandK2107
Jul 5, 2016
Great place. Very friendly,and helpful. Listened to my requests. They bent over backwards to find exactly what I wanted. Everyone from the greeters at the door to the sales people were awesome. I enjoyed the experience greatly. No high pressure pushy people.
belle
Jul 5, 2016
Due to a break down going from Colorado to Missouri is the reason that we found this dealer. The service and sales departments made a truly difficult situation a little better. They helped weary travelers get around to get a situation corrected. Even after we told them that we did not have the means to buy a new vehicle they still went out of their way to help us. My husband and I have agreed that we will drive the 8 hours either way to buy our next mode of transportation from here and will recommend them to everyone we know.
Kathleen Robbins
Jul 5, 2016
Chuck Loader went above and beyond the call of duty! Checked my tires, scrubbed "stuff" off my front seats....it was hot and he used lots of elbow grease...., very accommodating!
farmerj
Jul 4, 2016
Jamie was great to work with. He was very accommodating and he took time to explain the major repairs our car was getting so we could understand. We were on a tight time frame to get our car back for a trip out of town and he made sure we got it on time.
Kerrie Powell
Jul 1, 2016
Michelle was great to work with. She makes car buying so much fun! I will recommend this dealership to everyone I know. We love our Chevy Cruze. Thank you Michelle!
Rick Sulsar
Jun 30, 2016
This is my fourth vehicle I have purchased from Holm Chevrolet in Abilene, Kansas. I highly recommend this dealership to anyone purchasing a vehicle. I recommend Hunter as the sales person of choice. Also Corey, who handled all the paperwork dos a great job. Rick
valan61
Jun 30, 2016
We have purchased our fourth vehicle from Holm Auto. Jeff is a great person to deal with and goes the extra mile to make sure we get what we want. Pat Magee in financial has been there with us through all deals, he works hard to find the right finacing for our purchase. Big thanks to Jeff Holm, Pat Magee we appreciate your level of customer satisfaction. We will return
purplepowercat
Jun 29, 2016
Absolutely went out of their way to find me what I wanted. Always friendly, professional, but really wanted me satisfied. Have bought all my "wow" cars there because they give me time to look and drive. Jeff is amazing to work with, but they all are. Being an elderly lady, it is comforting to have Holm Automotive near.
Jennifer
Jun 29, 2016
This is my third purchase in a row from Michelle Holt in Sales and Pat Magee in finance at Holm Automotive. My return business says it all. The staff at Holm goes out of their way to make you car buying experience great!
Nick Casey
Jun 29, 2016
Very knowledgeable about issue our vehicle was having. Fixed all the problems, even the recall that I forgot to ask about. I've had problems with other Chevy dealerships but with Holmes automotive service department, I have no complaints, everything was done correctly without causing more problems. THANK YOU!Definitely will get my business!
jen1234
Jun 29, 2016
This is my third purchase in a row from Michelle Holt in Sales and Pat Magee in finance at Holm Automotive. My return business says it all. The staff at Holm goes out of their way to make you car buying experience great!
Mark L
Jun 28, 2016
I took my vehicle in for service work. The work was done quickly and the vehicle was neat and clean after they were finished. Everyone at the service department is friendly and very helpful.
lovetrax
Jun 28, 2016
everyone was very nice, called me by my name, and took the time to talk to me. Jeff went out of his way to help me out and Cory answered any questions I had even though they all were busy.
rrager1
Jun 27, 2016
Jeff Holm provided excellent service in our purchase of three previous vehicles (2007 Chevy Colorado, 2009 Buick Lucerne & 2011 Cadillac SRX) from Holm Auto. He was aware of my desire for a Buick SUV and contacted me when the Buick Envision was available. He provided training in the various aspects of operating the vehicle and the new & different operational aspects. We have been customers of Holm Auto since 2002 and this is the 4th vehicle purchased as well as using the excellent service department to maintain our vehicles. Thanks.Corey was very thorough and specific with the documentation necessary to close the purchasing loop when buying the Envision.
Uffda1
Jun 27, 2016
When I arrived Dave was there at the door to great me. Got me a bottle of water and made sure I was comfortable and then we got down to business. I believe I got a fair trade in and a good deal on the 2010 Escape. All this took place as fast as it could have been done so I was able to get in and out fairly quickly. I have other family members that have dealt with Holm Automotive and we have all been taken care of well.
Gavinzmom
Jun 25, 2016
I found a car I liked online. When I called to ask about it, Jeff offered to bring it to me for a test drive rather than me having to take time off work. That was a huge help.
Gavinzmom
Jun 24, 2016
I found a car I liked online. When I called to ask about it, Jeff offered to bring it to me for a test drive rather than me having to take time off work. That was a huge help.
penny.swarts
Jun 22, 2016
Holms service department is top notch! They always call BEFORE any extra work is performed & always done in a timely manner. Thanks guys!
KerrieO
Jun 21, 2016
Great experience purchasing a school car for our daughter. My husband and I were pleased that our 18 year old was able to go through the process with us and learned all about how car buying works. Everyone was super helpful and went above and beyond to make sure all our questions were answered. Eric, Corey and Ross were all great to work with. Since a cruise control was added to the car before we received it, I also had a great phone conversation with Chuck in service.
Marjorie Davis
Jun 20, 2016
I was received in the service department with a warm smile and my car was handled in a very timely manner. My car is handled by Holm yearly and I have never thought of going anywhere else. The family-like atmosphere keeps me coming back and recommending them time after time.
Robert92
Jun 18, 2016
I just wanna say I had an outstanding experience, I went in thinking I was going have a long and lengthy wait, but I was greeted with a welcome from the lady's at the door, and was quickly escorted to the Service Shop where they found me the right tire for my 2005 Chevrolet Impala, I was then seated and expected to have a long wait for it to be finished but it was a very quick process after my tire was replaced Mr Loader then informed me I had a key that had been recalled and recommended to have them handle the issue on the spot. He was very professional and courteous. I would definitely use this Service shop in the future.
curtad
Jun 17, 2016
I had power trailer tow mirrors installed on my 2016 Chevy Silverado 2500HD.I first contacted Niles and he was great on the phone and ensured All the information was processed concerning my order. The workmanship was great and was done in a timely manner.Chuck was very friendly as I was paying my bill. Price was a little steep but all in all I'm satisfied. Good Job!
Cwilson0706
Jun 17, 2016
Made an appt. For an oil change-was in and out the next day. Went to pick my car up from the oil change and has mentioned my car possibly having a check engine light issue. The gentleman went out of his way, checked it, had me leave my car and take a rental. My car's issue was fixed by the next day! He knew I was going out of state for the weekend and did everything he could to get it fixed before I had.to leave. Awesome service!!!
jholgerson
Jun 17, 2016
Thank you Holm Auto for being an honest dealership that still values service. I can't say enough good things about my experience today. It is nice to be treated by somebody who wants to do what is right instead of what might make them the most money. A plus service from Jamie Alvers.
Eli
Jun 16, 2016
It was my first vehicle purchase. The entire team there was so friendly and helpful. Truly was a great experience, I will visit them first if I ever need another vehicle.
Shari
Jun 13, 2016
I brought my 1999 Grand Prix in today to replace valve rocker arm cover and gasket per the recall from General Motors. I was pleased with the customer service I received from Chuck Loader. He was very friendly and professional in his position in the service department.
Tina T
Jun 13, 2016
I called first thing on a Saturday to have my 2011 Cruze looked at because I needed a jumpstart the night before. Chuck got my car right in and had it taken care of that day. Chuck and Carson are great employees, and take great care of the customers.
Maria
Jun 12, 2016
Route service and warranty work performed. The service provided by Chuck was excellent! He ensured everything was taken care of with our vehicle. He provided good customer service and communication was top notch. Kim was also a pleasure to work with proving me with a rental vehicle, very nice and helpful. Would recommend to my family and friends.
Kerry Ninemire
Jun 9, 2016
My car broke down on Interstate 70. Based on their local reputation, I had my car towed there. It was after 6:00. I called them the next morning. By evening, they had found the trouble and Greg Bilderback was excellent in describing the problem, giving me options with no pressure and telling me the exact cost. I got my car back in a couple of days and it works fine.
Carol K
Jun 9, 2016
When my vehicle was due for service, I called to set up an appointment and found a convenient time the very next day. When I arrived, Chuck Loader checked the vehicle in promptly and the staff had everything done even earlier than promised. The staff was friendly while I waited and customers have a nice waiting area. I will use them for service in the future.
Morrisont
Jun 6, 2016
I had an oil change and tire rotation. Fantastic friendly service. Chuck Loader let me know and showed me my cabin filter that needed to be replaced. I appreciated the quick and friendly service. I also noticed military men in the building and employees went out of their way to shake hands and thank them for their service.
G Family
Jun 5, 2016
We have taken our vehicles both Chevy and non Chevy to Holm Automotive for their excellent service; both customer and vehicle service. Each visit from oil change to repairs provides professional results. We are always consulted prior to any repairs that might be unexpected and are never surprised with a list of repairs that are not necessary. As a Military Family, we have received service all over the world for our vehicles and Holm has been the best service we have ever.
Teacher08
Jun 3, 2016
I brought my vehicle in to have a part replaced after a warning light had come on. The staff was great. They set me up with a rental and sent me on my way. When I came to pick up my Captiva we quickly realized all off the issues may not have been addressed. I was reassured and sent home. I reached Fort Riley and my warning lights were back on with other issues. So back I went. The staff again was great. They couldn't pin point the exact issue but we took our best guess, switched another part and set me up with a rental. The staff was very acommodating. Even more important, they were honest. They could not get the car to recreate the problem and it wasn't throwing any codes but they still addressed my concerns. Great service!
JLT2001
Jun 2, 2016
When I find a place to take buy a vehicle from or get it serviced I am critical of the quality! That being said, I have been loyal to the service department at Holm Automotive Center. They are always quick to help me, and most importantly, they give it to me straight even letting me know of something that may need looked at in the future.Most recently I was in for a leak in my car. More accurately my passenger floorboard was flooded due to problems with the sunroof drain. This was the second time within a half year period. At that point, I have to say, I was a bit annoyed, but the gentlemen at Holm Auto assured me they would get it fixed. They have done that and cleaned up my car. I was also treated more than fair due to having the same issue twice. I feel completely confident that they can handle anything you throw at them, and they will leave you with a smile on your face!
hodgesak
May 31, 2016
Always have excellent service! Jaime always takes care of us!! We always recommend Holm when we have friends looking for new cars!! We love the friendly staff!!
JimnCarol
May 31, 2016
We made an appointment to have our car serviced and checked for wind noise before our dental appoiintment. Jamie Avers the service consultant met us and carefully noted our needs. While driving the car into the service area, he noticed a nolise coming from the right front wheel. On inspection, the tire had worn down to the wire due to misalignment. I knew we needed new tires and Jamie told us what they had in stock and they could do the olther service items right away. In addition to this professional service Holm Auto provided us with a loaner car to get to our dental appointment. When we returned to pick up our car, Jamie took us to the body shop and showed us that our car had been in a wreck and the repair was not done properly, thus causing the wind noise. Since the repairs took longer than expected, we drove the loaner car home ( 40 miles ) and returned later in the day to pick up our car. This is what I call "Service beyond expections"!!
sharonrae
May 29, 2016
Made the worst part of purchasing a new vehicle ( paper work) very quick and easy. Holm employees are pleasant and very knowledgeable. Great to work with.
js1210
May 27, 2016
Every time that I take my vehicle in for an oil change, or whatever - I know that Chuck is going to take great care of me. He's very professional and gets whatever I need done in a timely manner (usually extremely fast). I highly recommend Holm Automotive to anyone that wants great service! The entire staff that I've ever dealt with are always friendly, never anything different! Excellent!
js1210
May 27, 2016
Every time that I take my vehicle in for an oil change, or whatever - I know that Chuck is going to take great care of me. He's very professional and gets whatever I need done in a timely manner (usually extremely fast). I highly recommend Holm Automotive to anyone that wants great service! The entire staff that I've ever dealt with are always friendly, never anything different! Excellent!
JM
May 26, 2016
We received excellent service from Chris Eckert with multiple touchpoints and a very willingness to negotiate and speak plainly. At least two different sales managers stopped to say hello and thank us for our business. The finance manager made the closing smooth and painless and took the time to explain everything very clearly with no back-office push for extras. We received thank you notes from Chris and the owner, Tim Holm, which really goes a long way for customer service. Overall, we had a great experience.
Seadog1
May 26, 2016
Took my car in for an oil change and found several issues. Chuck was exceptional in explaining the problems and giving recommendations. He did the work to get my warranty to cover most of the costs of repair. The repairs were done in a timely manner and done professionally. Highly recommend Holm for any service or sales needs. Great group of people and the costs are excellent.
A.K.
May 22, 2016
e recently had several recalls on our vehicle which they were able to complete all on one visit, We appreciated the friendly & excellent service that we received.
Nickey & Roslyn Babin
May 21, 2016
Absolutely the best car buying experience ever! Jeff Stephens is very knowledgable about the vehicles and takes care of his customers. Corey provided excellent financial assistance during the entire process. Andy and Dede in the body shop are very helpful and accommodating when my vehicle needed service. Everyone we came in contact with were absolutely professional and offered help in any way possible. Holm automotive is by far an outstanding car dealership. My husband and I plan to never car shop anywhere else.
qwertyuiop
May 21, 2016
Always friendly and greet you by name. They are the most courteous automotive service center I have ever dealt with. I will be a customer for as long as I am in the area.
krezabek
May 19, 2016
I'm on vehicle # 5 from this dealership, I have yet to have had a bad experience. Will definitely come back and recommend to my friends and co-workers.
timg
May 19, 2016
Good communication with Dede at collision shop, quick scheduling. Flawless PDR job on my new pickup, couldn't find a single dimple. Definitely would recommend this shop.
acoad1111
May 19, 2016
Took my truck in for it's scheduled oil change and was helped by Greg Bilderback. Wonderful, Kind, Helpful, fabulous service. Made the experience worry free. would recommend this service dept to anyone....Thank You
catbcker
May 18, 2016
When entering the dealership, a sign stated "We're glad you're here", and our experience convinced us that was true. Everybody was friendly, and many times we were asked if we needed assistance with anything. Chuck Stein was sincerely interested in helping us find what we were looking for, and overall it was a pleasure.
Janet 69
May 18, 2016
Chuck in the service department went out of his way to help with a bad tire.I would recommend this service department to anyone I know.
mikkidgirl
May 17, 2016
all was good. came in for an oil change and got an oil change. unlike other dealers i have dealt with i didn't get the constant run a round how this needs changed and that needs changed.
Truckguy
May 17, 2016
Jeff did an excellent job with helping me a find the right truck that fits my needs. I would use Holm Automotive again when looking for my next vehicle
qwert1986
May 16, 2016
Great salesman and service and body shop. Tim has got a great team of people, in all departments. I look forward to continuing my business with Holm Automotive
alondene
May 15, 2016
Chuck Loader makes sure to go above and beyond when dealing with customers. I was having some issues with my car and he made sure to get everything taken care of in a timely matter, while saving me as much money as possible. Would definitely recommend working with him if you are ever in need of car repair or have warranty issues.
Gary
May 15, 2016
We recently had several recalls on our vehicle which they were able to complete all on one visit, We much appreciated the good friendly service that we received. Thanks Chuck Loader and others in the service department.
LDMiller
May 14, 2016
Chuck Loader and the service department staff were very friendly and wanted to make sure everything was done to my satisfaction. I have no problem driving 20 miles to Holm Automotive to have service work done on my vehicles. The service department is very clean and the waiting lounge is very comfortable. I would/do recommend Holm Automotive
Angela Londene
May 14, 2016
Chuck Loader makes sure to go above and beyond when dealing with customers. I was having some issues with my car and he made sure to get everything taken care of in a timely matter, while saving me as much money as possible. Would definitely recommend working with him if you are ever in need of car repair or have warranty issues.
ldmiller
May 14, 2016
Chuck Loader and the service department staff were very friendly and wanted to make sure everything was done to my satisfaction.I have no problem driving 20 miles to Holm Automotive to have service work done on my vehicles.The service department is very clean and the waiting lounge is very comfortable.I would/do recommend Holm Automotive
jkparker
May 13, 2016
Service and dependability you can always trust. Jamie Avers always goes out of his way to accommodate your schedule. He got my car in oil changed tires rotated and me back on he road in 30 minutes so I could get back and pick up our daughter from school!! Thanks Jamie!!!
rsilverado
May 12, 2016
Professional and personable in all areas of the dealership.Chuck in service is amazing.we have had excellent attention tod details from the sales department to finance and now with the service department.
Wilson
May 11, 2016
Very helpful and nice staff. Helped me through the vehicle purchase process and we will definitely be repeat customers in the future. Thank you to all Holm automotive personnel.
jthornton15/lilly62606
May 11, 2016
Jamie Aver and crew always goes the extra mile to take care of my vehicles . Thank you Holm auto for your fast and reliable service
Gary
May 7, 2016
We have purchased other vehicles from Eric and we have always enjoyed working with him. We feel comfortable with him and and he has always treated us well and taken good care of us. Also the same with Pat, he is very pleasant and very nice to work with. They were both very helpful and we enjoyed and appreciated working with them.Gary
John F.
May 6, 2016
Jed was extremely helpful in helping my wife and I. We arrived to the dealership close to closing time on a Saturday and he was very friendly and helpful. He even stayed back after everyone had left the dealership to go over things with us concerning the 2012 Chevrolet Equinox that we bought in mid April. Pat was also very nice and helpful going over the paperwork with us. Great dealership! Jed has even called to check on us to see how things are going. Go see Jed if you're looking for a vehicle on their lot!
antoinetth
May 2, 2016
this was the first time at this service center in a lot of years.chuck made me feel right at home and took great care of me. thank you chuck loader
Marcia Demuth
May 2, 2016
This is the 5th vehicle I have purchased from Holm Automotive, 2nd with Michelle. The staff has alway treated me very well. They always go above and beyond in customer care and service.
mpacey16
May 2, 2016
Always a pleasure doing business with them. Always keep you informed on your vehicle. Will definitely recommend them to other people. Keep up the good work.
rp411
May 1, 2016
It was a great experience with helpful and informative employees. They have always gone above and beyond for myself and members of my family that have been customers for years.
Hbcorn
Apr 29, 2016
I stopped into the service center without an appointment and was met with friendly competence. Mr loader was handling multiple cases with poise. He dealt with each customer respectfully and kept us informed during the care of our vehicles.
cathyp1957
Apr 28, 2016
We have bought/leased cars from Holm Automotive Center for several years and have always been very satisfied with the cars and service we have received. Jeff Holm, Pat Magee and the Service Dept. have always gone above and beyond to make sure we are taken care of and that are needs are met.
b3spencer
Apr 27, 2016
This is the first time I have ever gone to the same dealership to buy a car. Both times I have had the best experience I have ever had buying a car. I recommend anyone and everyone whom is interested in buying a car, whether it be a new car or used, to visit Chris with Holm Auto in Abilene, Kansas. Thank you for being a patience and not pushy salesman. I hope in ten years when I am looking for another car that you well still be there.
Cosmogirl
Apr 27, 2016
The staff at holm automotive were awesome. They care about getting you into the right vehicle for you. Friendly, caring, knowledgeable i will definitely referr anyone that is looking for a new or used vehicle.
HRTerp
Apr 27, 2016
We are always pleased to call Holm Automotive Service Center as we can depend on immediate scheduling for the service needs.Thanks to Chuck, Jamie, and GregHarold and Teresa Terpening
ejohnson
Apr 26, 2016
Working with Eric and Corey was a great experience! Eric was very helpful answering all of my questions about the vehicle and the car buying process. I felt that he was very honest through the whole process. Corey took care of the finance part and made it quick, easy and enjoyable. I truly appreciate the wonderful customer service they provided. Another plus to buying from Holm Automotive is that not only were these two gentleman friendly, the entire staff was friendly! We had managers come by to introduce themselves and to make sure everything was going smoothly. I will definitely be returning to Holm Automotive in the future and will be sure to recommend them to others.
ejohnson
Apr 26, 2016
Working with Eric and Corey was a great experience! Eric was very helpful answering all of my questions about the vehicle and the car buying process. I felt that he was very honest through the whole process. Corey took care of the finance part and made it quick, easy and enjoyable. I truly appreciate the wonderful customer service they provided. Another plus to buying from Holm Automotive is that not only were these two gentleman friendly, the entire staff was friendly! We had managers come by to introduce themselves and to make sure everything was going smoothly. I will definitely be returning to Holm Automotive in the future and will be sure to recommend them to others.
kgood
Apr 26, 2016
Holm Automotive Service Department is the best. My car broke down and they fixed it quickly so I could get back on the road. Chuck was very helpful and I will be back again.
10680
Apr 25, 2016
Service engine light came on while traveling through the area. Chuck was able to work me in and get my issue fixed quickly. Very happy and impressed with the service provided.
jdbeary
Apr 24, 2016
This is our 2nd vehicle purchase at Holm and now I know why we came back. They both stayed later 2 different nights and worked their "magic" to get us what we wanted. We had to bring our 2 kids with us both times and Hunter was great at keeping them occupied when we were working on paperwork. Thanks for all your time, patient and effort!
jdbeary
Apr 24, 2016
This is our 2nd vehicle purchase at Holm and now I know why we came back. They both stayed later 2 different nights and worked their "magic" to get us what we wanted. We had to bring our 2 kids with us both times and Hunter was great at keeping them occupied when we were working on paperwork. Thanks for all your time, patient and effort!
Happy123
Apr 23, 2016
All 5 stars!! Eric was very patient with us, fun and easy to chat with, he really knew his stuff and was VERY helpful! So glad he contacted us after a recent visit!
janicehh
Apr 23, 2016
Michelle Holt and Corey Neufeld made my car purchasing experience very stress free. Michelle helped me get the car I wanted without any pressure to purchase something I didn't want. Corey made the financing process quick and easy and explained everything very well. He went above and beyond by helping us with a process of transferring a title to a car I was gifted to my Mother by explaining what we would need to do.
MLW113
Apr 21, 2016
We had to travel in from Manhattan to see the car. The dealership was very helpful about making accommodations for our travel schedule. I greatly appreciate the good communications and good use of our time. We had a very positive experience and will be a returning customer.
Ken123
Apr 20, 2016
I took our Buick Enclave in for service. The staff was friendly and very helpful. They even fixed a seatbelt that had been twisted. We couldn't be more pleased with the service department and I would recommend them to everyone.
spe1562
Apr 20, 2016
Holm Automotive is the best dealer in central Kansas. Jeff Holm was our salesman. We have purchased many cars through Jeff and he is always ready to help. We purchased a new Enclave today April 20, 2016 and he spent hours making sure we had all the details of our new car. We would recommend Holm Automotive and Jeff Holm for anyone looking to purchase a car in the near future.
Sheryl
Apr 19, 2016
Right in on time of appointment and right out. The staff is so professional and I love it that they know me by first name. I even got new batteries in my remit while there. I'll be back!!
1runner
Apr 18, 2016
Would recommend Holm Automotive Center to everyone for a New Vehicle or Used, as well as, great service for your vehicle. They are your go to for service people!!!
Kaleigh Hutchison
Apr 18, 2016
I have searched for quite some time to find a dealership that will work with my budget and negative equity and they went above and beyond for my family. I will send anyone I know to them! They are absolutely amazing and I couldn't be happier! Thank you so much !!!
Karen K Harris
Apr 17, 2016
Have done business with Holm Automotive since 1986. They are the best, have always been satisfied with everyone. They always take care of me wouldn't go anywhere else.
farmer
Apr 16, 2016
We found the Terrain listed on the internet and called David Surritte to discuss the condition of the used vehicle before making the trip to Abilene. David was always ready to answer any questions we had in person or on the phone about purchasing this vehicle. Making the 80 mile trip to Abilene was worthit.
Mazdaowner
Apr 15, 2016
Pat Magee and Chris Eckert are both excellent individuals whose careers revolve around customer service. They're not in it to ever "pull one over on you," and I'll definitely be buying from them again in the near future.
lhales
Apr 14, 2016
Found the used Cadillac SRX we wanted at Holm Automotive. David Surritte was great to deal with. Quick complete answers. Couldn't haven't been happier.
pja1956
Apr 14, 2016
Took vehicle in for oil change. Jamie, Chuck and Greg were very courteous and such a pleasure to deal with. I recommend their service department. Quick & professional. Great group.
Judy
Apr 13, 2016
I appreciate that they go the extra mile for us. We are very satisfied with all types of service they have provided, from purchasing new or used vehicles, as well as having regular maintenance in the service department. We have also used their body shop to repair our car after an accident, and we felt they did an excellent job.
Karla9660
Apr 13, 2016
I have a 2004 Lincoln Navigator, my Service Engine Soon light came on while coming home. I took it into Holm's for repair, the told me what was wrong, gave me a estimate, completed the work sooner than expected. Everyone was great, super courtesy, and even apologized for the trouble they expected to have with repairs. (But never had a bit of problems). Let me use a loaner car to get to and from work. Super nice, easy to get along with and trust worth persons. Will be taking all repairs there. Chuck also helped me find the easy entry numbers to get into my car.
d.ominique
Apr 12, 2016
Greg was extremely helpful and my problem was solved quickly. Even those who were not helping me were really nice and friendly. I would definitely recommend Holm.
jayhawksmith
Apr 12, 2016
I have given Holm automotive this rating based on the friendliest, honesty, and fast prompt service ! Everyone there stop to say hi to us and our kids and made us feel like we were not out of place considering we went in with a 1999 to get service and they got right on it. To be in a society now and days and not be judged it felt great!! Thank you to everyone there at Holm automotive yous were great!
travis
Apr 12, 2016
We got a great vehicle at a lower price than anywhere else we searched. The staff was great. Our salesman, Jeff Stephens, went out of his way to help us find just the right vehicle, and Corey Neufeld was extremely helpful with getting the deal closed.
Nancys
Apr 11, 2016
We don't drive a Brand new car, but their Service Department always treats me as if I do. I appreciate the respect & kindness.Every employee I have had contact with is ALWAYS genuine. Thank you
Baseball fan
Apr 11, 2016
Excellent, friendly customer service. The shop employees always do a great job, no matter the task is. Jamie, chuck and Greg are always ready to help.
Lyndell
Apr 8, 2016
CHUCK LOADER WAS OUR CONSULTANT, BUT EVERYONE THERE WANTED US TO BE VERY COMFORTABLE WHILE THEY CHECKED OUT OUR TRUCK. ENJOYED THE WAIT. PET FRIENDLY!
Teacher08
Apr 8, 2016
My car got dinged in a parking lot while out of town. The staff at Holm helped finagle between the insurance company, the rental company, and me. The fix was fast and done beautifully!
Outta Towners
Apr 7, 2016
We were looking for a dealership who would give the best deal for our truck trade in. Out of three dealerships, Holm Automotive gave us the best deal. Not only did they work with us on the trade in, but the salesman we worked with for getting another truck was wonderful. He was patient, answered all our questions, and spent the entire day working with us when he was not planning to work the weekend.
carguy
Apr 5, 2016
Very well satisfied with prompt, courteous service on our 2006 Impala which we bought from this dealership. The turnaround time was exactly as promised as well as the estimate for repairs given to us.We were given a loaner car so we could continue both our commutes to work. Chuck Loader has always been great to work with no matter the circumstances. We would recommend him and the dealership to anyone needing service work done or to purchase a new vehicle.
ChrisCooper
Apr 4, 2016
Our trailblazer was hit and needed repaired. It looked great when we picked it up. Not only was the back end repaired, but the recall and another issue had also been taken care of at the same time. The vehicle was washed and vacuumed and we were very pleased with the service.
Ronald P.
Apr 2, 2016
We were in the market for a used 4-door truck. Holm Automotive had what we were looking for. After doing some research, we felt that the pricing was reasonable, and we decided to purchase the truck. It was a smooth process, and we really felt that all departments wanted to make the purchase a good experience.
pk
Apr 1, 2016
I had the oil changed. The Low Tire Sensor has been coming on. I had the tires checked at Holms the other day. They aired them up and made sure the pressure was right. When I took it in today for the oil change there was a low tire again. There was a nail in the tire so it had a slow leak and that was what was causing the low tire light to come on. Chuck had them check to see if the tire could be fixed. They were able to patch the tire so now I do not have to worry about that. Chuck told me that if it had not been able to be fixed he would have called me about a new tire. I appreciate the service and know that If I have a problem I can rely on Chuck to take care of it for me.
Delores F.
Mar 31, 2016
I posted my experience to Cars.Com. This dealership is the best anywhere. They treat me like family and I have gotten 8 cars from them over the years. I can ask any questions I want and they will always find time for me. You cannot go wrong by going to Holm Automotive. They have remodeled their showroom and the waiting room. You can have your coffee and popcorn while you wait. Doesn't cost you anything to pay them a visit. Try them, you'll like them!
tdmw87
Mar 28, 2016
We have rented a vehicle from Holm Auto on two occasions. Both times Kim worked with our individual needs to give us the best deal available. Not only is it a luxury to drive an almost new car for a couple of days, Kim's friendliness and flexibility enriches the experience. I would be surprised to find this level of service anywhere else. Holm Auto will undoubtedly be our "go-to" whenever we find ourselves in a bind!
pbeckleycaR
Mar 23, 2016
Everyone at Holm Automotive is always so friendly and willing to help. Thanks to Chris in Sales for setting up the appointment and Chuck in Service Dept for taking care of our truck. Always willing to listen and great at explaining what's been fixed. Truck couldn't be brought into the bay which was full so Chuck walked us out opening doors for my special needs granddaughter and myself. Thanks today to Chris n Chuck
rstmom
Mar 23, 2016
Contacted Chuck with the service department first thing in the morning about my concerns with my car. He had my car picked up and returned to me before I got off work. And left me a car to use while they repaired my car. Car was repaired quickly and efficiently.
kruegertrucking
Mar 19, 2016
Excellent Customer Service via phone and in person. They can always get my car in as soon as possible, which is great!! Definitely recommend Holm Automotive!
MBrown
Mar 19, 2016
One evening I made the decision to finally upgrade my car. Holm had exactly the car that I have been considering buying. Within 24 hours I went from thinking about a getting a new car to driving it home. It doesn't get much easier than that.
Chelsey96
Mar 19, 2016
We were looking for an upgrade from our 2000 Ford Taurus, Jeff listened to exactly what we wanted and found the perfect car for us. We ended up taking home a Chevy Equinox with the right color, mileage, and price.
Jess555
Mar 17, 2016
I took my car in to get some things fixed in the morning, and they were done early afternoon. They are very polite as soon as a person enters the building. They are welcoming. They also do a quick job, but the work they do is fantastic!
josh36
Mar 17, 2016
i had to bring my 2010 dodge ram in to get the transmission serviced . I had taken it to another dealership the day before and was very disappointed with the service and waited 4 hours after the time I had set the appointment for , And they had still not got to my truck. the staff at Holms was very friendly and my truck was serviced in a very quick manner . I would strongly encourage people to check them out
magpie34
Mar 16, 2016
I received great care and service when taking my car to get worked on. The guys are always so friendly and are fun to joke around with!
none
Mar 15, 2016
Great experience friendly staff. Clean fresh looking. Dealt with people that wanted you to be happy with the vehicle you purchase. Would come back again.
bassman
Mar 11, 2016
My second time to the dealership since buying a vehicle a few months ago. I purchased another vehicle in the meantime and received good service on the first so brought in my second Did a minor adjustment to hose clamp with no charge and replaced windshield wipers. A very pleasant experience done in less than an hour (had a appointment). Sales staff also very good to work with, and NOT pushy.
Bernie 64
Mar 11, 2016
For there quick and personal service? 2new tires and 4 wheel alimentary. The tires had broke aBelt on the trip. They also excepted the discount certifecet I had from my home town dealer. Of which is 850 miles away. Great fully on my way to a safe vacation.
windylong
Mar 9, 2016
Went to the service center for oil change and tire rotation. I was met with a friendly greeting and they took care of what was needed from there.
kshankle
Mar 8, 2016
I went to Holm Auto to get an oil change and have a tire with low air pressure looked at. Not only did they fix my tire and change the oil, but the technician also noticed that my water pump was leaking. Since this was covered under warranty they went ahead and started the work to change the water pump. I had a very important job interview that afternoon, and the car wasn't going to be ready in time. Jamie Ayers, the service rep, took care of me by getting me a rental car so I could make it to my interview. This is by far one of the best service experiences I have ever had. Thank you Jamie, it meant a lot that you squared me away, and helped me get to my interview.
wildcat
Mar 8, 2016
Absolutely amazing car buying experience! Easiest purchasing process ever! They delivered the car to me in Salina and brought the paperwork to save me time! The entire process took less time than buying groceries!
hbucks
Mar 8, 2016
I wanted to say thank you to Andy for your excellent work. My car looks great and was done when you said it was going to be done. Great work and great customer service!
tigersnurse
Mar 7, 2016
We always receive fantastic care by Jamie and Chuck! Best service dept by far. We drive extra for this service dept to care for our vehicles.
jcollins72
Mar 5, 2016
Holm Automotive simply provided the best overall car buying experience I have had. From start to finish, Holm Automotive Center exceeded my expectations in every way.
bjtabilene
Mar 4, 2016
I appreciate the after hours drop box not always able to drop by during regular business hours and being able to fill out the issues on the envelope put your keys in the envelope drop into the after hours box is very convenient. I've used this service twice in the past month and each time I get a follow call. The last issue dealt with my power steering making noises and did not seem right. My concerns were diagnosed, explained, repairs made in a timely manner. Each experience I've had since buying my car at Holm's over a year ago has been a good experience. As compared to other dealerships or service centers Holm Automotive sets the bar high on a consistent basis verses some of my experiences over the years in working through other dealerships. Courteous and customer focus is their culture which is appreciated!
Mike
Mar 4, 2016
Took my 07 Dodge Ram in for service. Jamie and Chuck always take very good care of my needs. I refuse to take my stuff anywhere else.
Ashley
Mar 3, 2016
Holm Automotive Center was easy to use, got me in and out within 40 minutes, and had great customer service experience. They satisfied all my needs and questions on this service.
partsman31
Mar 1, 2016
Was waited on by the service staff in a courteous manner. All service needs were addressed including the replacement of a cabin air filter that I didn't know needed to be replaced.
HappyCustomer2016
Feb 27, 2016
Friendly, helpful, and all issues were addressed and fixed! I will be returning for regular service as well as any other issues that might come up.
jeugine
Feb 26, 2016
The service department at Holm Automotive in Abilene, KS has fast service and all the guys and gals are friendly and helpful. Today Greg helped me and was so nice and professional. Jamie does a great job, and he remembers his customers and their vehicles.
waterlady;ps
Feb 26, 2016
My car was serviced in a very timely manner. Chuck's friendly greeting and the good service is always appreciated. Chris Eckert also very helpful.
Equinox2015
Feb 25, 2016
I just took my car in for its first oil change since I purchased it at Holm. Had a great experience! No trouble getting it in and they had a comfortable waiting area and I was asked several times if I needed anything. The dealer that sold me the car even came over to chat and see how I was liking my purchase.
B
Feb 24, 2016
They were able to get me in before my scheduled appointment. They were friendly and very helpful. They took a little longer than they said, but they ran into something unexpected. I will go back to them and recommend them.
MJ32
Feb 24, 2016
Called to schedule oil change and had no problem getting service set up for following morning.They have a drop box which I love to use since have to be at work so early.
Tahoe2005
Feb 24, 2016
We always have great and friendly service at Holm Automotive. Chuck consistently goes above and beyond to accommodate us. We highly recommend this service department.
Teresa
Feb 24, 2016
I highly recomend Holm Automotive. Our family and extended family have bought several cars from them over the years, and do all our service work there as well. They are always friendly and helpful!
WB63
Feb 24, 2016
Best dealer I have worked with in the past 30+ years! Friendly folks that always treat you right and with no pressure. I highly recommend Holm Automotive for all your vehicle needs.
rstmom
Feb 21, 2016
I never felt pressured and felt like the entire staff, not just the salesman, but everyone I came in contact with was friendly and accommodating.
Shorty907
Feb 20, 2016
I love the service! They are always friendly and do every thing they can to help you. I drive a ford an they help me just the same as if I drove a chevy. I would deffinalty recommend the service department here!
dterickson
Feb 20, 2016
We contacted Michelle when we were ready to trade in our 2004 Chevrolet Silverado. We had purchased a 2014 Silverado back in 2014 and knew that she was excellent to deal with. Friendly and efficient! We love our new Malibu!We will be back again!!
Hansen16
Feb 18, 2016
Went to start my vehicle today and it took awhile to start, drove directly to Holm Automotive! Chuck was there to hear us and he got us right in! They figured out the problem and got it fixed for us right away keeping us informed of what was going on! Thanks for the great service!
JeriandLewis
Feb 18, 2016
Chris Eckert and Corey Neufeld were awesome. We got treated with the best service. We would definitely go back and buy our next car there.
Roger
Feb 17, 2016
Jamie and his crew did a wonderful job as usual. The repairs took 3 days but they gave me a loaner to use and the repairs were done completely and to this point, 500 miles later, I have had no problem.
VAL624
Feb 17, 2016
Service department does a good job. The Chuck and the staff are friendly and helpful. They are very good about working around my schedule so can do everything in one trip... Only complaint is they don't vacuum the floors when they car is serviced. Don't need it detailed, vacuum would be nice.
wmoulton
Feb 15, 2016
I found a few cars I was interested in and test drove them on two different days. When our first contact Jeff Stephens couldn't show us cars on the second day he willingly passed us over to David Surritte. I decided on the Nissan Rogue and David helped us through the process. Everything was explained very well and the care detailed nicely for me. I've had my car for almost a month now and I am enjoying it very much.
Bonnie R.
Feb 15, 2016
I was given a time to have the oil changed the day before. When I arrived everyone was friendly and smiling. Greg said it would probably be done in 45 mins. I went to McDonalds, had a cup of the senior coffee and read my AARP magazine. When I walked back my Town & Country was being parked in the Service Space. Exactly 45 mins. Not many things are exact any more. Greg B. went over the overall check-up and was very helpful answering my questions. Thank you Greg for being a personable and friendly guy.
cheril1958
Feb 13, 2016
I just had my 2007 Pontiac Torrent serviced. As always the service was great. The staff very friendly and helpful. I was in and out very quickly so I could get on with my other errands. Thank you.
Dani1957
Feb 11, 2016
I had purchased my new used Pontiac Grand Prix 07 on New Years Eve started a new job on January 4 2016. I went in to have my 47 point check oil change and air filter changed all the maintenance was on the Dealership for the first visit Chuck Loader my service Consultant was professional and very helpful. My sales agent Chris Eckert was very helpful and will do anything to make your experience pleasant and gracious. The Man in the Parts department Brad Signer showed me to the Soda Machine and gave me change for the Drink even though it wasn't his area.Jamie Avers scheduled my appointment and made sure it was to my schedule and not theirs. The experience at Holm automotive is so much more than any other dealership I have experienced.
Rusty
Feb 11, 2016
Drove home in the new (used) pickup and had a warning light come on. Went back to dealer ship and was immediately taken care of. Was pleasantly surprised at how much extended service comes with doing business with them. Gave me top dollar for my trade-in. Also, the service department's assistance was immediate and very professional.
erin623
Feb 10, 2016
We recently purchased our 3rd vehicle from Holm Automotive. Each time we receive great service, competitive pricing, and I don't feel like I'm working with the stereotypical car salesman.
gillis73
Feb 9, 2016
I went to the dealership to make an appointment and after talking to Greg he said that they couldget me right in. I always get good service from this dealership and they have extremely friendlyand knowledgeable service personnel.
Kim Portillo
Feb 9, 2016
With my arm injury I couldn't clean my car and called Holm auto for detailing. They didn't have the service available but they helped me out to clean my car. I am so thankful for the service I received from them. Best Automotive Dealer in the area.
Mike M.
Feb 9, 2016
First time dealing with this dealership and I must say I am very impressed. Would like to thank Eric my salesman and Corey in finance for a very smooth and hassle-free purchase,also Jamie and his team in service for very speedy and professional visit.Would highly recommend this dealership for any new or used car purchases in the future, thanks again to everybody at Holm Automotive in Abilene. Mike M.
stephak44
Feb 9, 2016
I purchased my car from this dealership four years ago and have never been disappointed! They are super respectful, and probably the most helpful group of people I have dealt with! My salesman, Jed Smith always calls and checks in to make sure I am still happy with my vehicle, and to double check and make sure there is nothing he can do to make my experience better. If I need any service done, I can call Chuck and he is always fast and efficient in making sure my appointment is made quickly. Chuck also calls me to let me know of any deals that might be coming up if he knows I need something done to my car. My car is always in and out with fast, efficient, and wonderful service! I will never go anywhere else!
jkramer
Feb 8, 2016
We just recently purchased our second vehicle from Holm Auto, I would never dream of going to another dealership in KS. Love them, they treat you just like family.
malibu724
Feb 7, 2016
I purchased my first car through Holm Automotive. I originally found the car I wanted to look at while browsing online and knew it was the car for me! I went to he dealership the next day and immediately knew I was leaving with that car. Very friendly customer service and a great atmosphere. Any questions I had were answered thoroughly and so that I could understand them. Will definitely be back for future purchases!
Sherri Hohensee
Feb 6, 2016
I called to get me car serviced and they got it right in the same day and took care of all the needed maintenance. They were very pleasant to work with.
Chevy Cruz 15
Feb 4, 2016
I had my Chevy Cruz serviced. Jamie greeted me with a smile and very nice. He gave me a heads up that they were running slightly behind which I thought was nice. Hunter came and visited for a bit also. So the time went by quickly. Thank you to all involved.
Happy Camper
Feb 3, 2016
Jed and Corey were the two that we dealt with and it was great experience dealing with both of them. I would consider dealing with them again and would recommend Holm Automotive.
wildbill
Feb 3, 2016
Found a Malibu on the internet, printed a copy and went to Holm Auto and started by asking for Jeremy whom I had talk to on lot a few days earlier. He was very helpful and had me take a test drive in the vehicle I was interested in and I liked it. I had two vehicles to trade and he got with leadership and gave me what they could do. Did not work for me so I told him what I was thinking and he got the finance man, Corey, to come talk with me and he found a way to meet me within $5.00 of payments I wanted and within three months on term. I was happy with process and Corey offered me the warrenty service plan which I wanted but did jack up payments but was worth it. I was very happy with my car buying at Holm's and will go there again in the future as I have in the past. Will recommend to anybody needing a vehicle to go to Holm Auto in Abilene, KS.
lilpixie
Feb 2, 2016
Holm Automotive Center is a good place to go. Chuck Loader, Kim Bacon, and all the people that I have come in contact with treat you with the ultimate respect. They are very polite and helpful in every way.
Mikeguyver
Jan 31, 2016
I went to the lot with a type of vehicle and a price range in mind. Both Jeremy and Corey were very helpful in the search and when all was done my needs were met and the monthly payment came to within a dollar of what I was wanting.Helpful, courteous, and definitely customer oriented service.
cowboy1966
Jan 31, 2016
Jeff and his team are very professional and the service is just outstanding! I needed a car fast and everything went smooth as silk, I have already recommended them to my friends.
Wezitar
Jan 30, 2016
Everyone went out of their way to make my experience easy. everyone was very knowledgeable to everything I asked. Would recommend to anyone looking to buy a car from a dealer.
Steffy17
Jan 29, 2016
Brad in parts was very helpful in helping me find the right part for my truck. He was even kind enough to print off a picture of all possible parts and that helped me locate my part fast and easy.
farmgirl
Jan 29, 2016
Michelle is great to work with when looking for a vehicle. She puts you at ease and makes the process painless. Always helpful and patient.
KS Farmher
Jan 28, 2016
I always have a great experience when having my vehicles serviced at Holm's! Jamie is excellent to work with and will go out of his way to make sure that things are done right!
RowdyHarm
Jan 27, 2016
I told them what I wanted and what I could afford and they worked for me. This was a very laid back place to deal with.
sunflower
Jan 25, 2016
Customer service was outstanding as always. I was treated well by cordial professional staff and all of the service needs were met in a timely manner.
andrea
Jan 25, 2016
I asked Eric to look for a vehicle and gave him my expectations. He exceeded my expectations and got me more of a vehicle and for less money than what I was expecting. It was a great dealership experience from the ladies at the front desk, to Eric, to Pat! Everyone was very accommodating to my busy schedule and went above and beyond to make me feel like I was their number one customer.
d.ominique
Jan 25, 2016
Everyone was very helpful and I got to leave with the car I wanted with no issues. I am very happy with Holm Automotive and their employees.
dode01
Jan 21, 2016
My experience with Holm Automotive has been very positive, the staff is friendly, professional and helpful. Top quality service and was in and out within a reasonable time. Thank You!
Happy Jayhawk
Jan 21, 2016
Called Chuck on Monday and described the issue and he had me in at 3:00 that afternoon. After a diagnostic check it was determined to be a valve issue that was under warranty and we were back on the road by Wednesday. As usual, the service area was swamped but Chuck was fast and courteous from drop off through delivery. It's great to see that knowing your customers name and customer service is still important to some people. Thanks a million Chuck!!!
mandyh
Jan 21, 2016
Chuck went above and beyond to find me the best deal on tires!! I can always count on him for all my service needs!! Fast and Friendly!!
Kathy Jones
Jan 19, 2016
My van which I had purchased in 2002 from Holm automotive was hit on Christmas Eve by an inattentive driver.The van was a total loss and I needed to find another vehicle.I sent an email to the dealership after looking online at the inventory and saw a car I was interested in.Dave Surritte gave me a call and invited me to come to the dealership to do a test drive.I explained to him that I didn't have a way to get to the dealership and right away he offered to pick me up in Manhattan and take me to Abilene.After test driving several cars I decided to buy the one I first saw online Both Dave and Corey were very nice and courteous and helped to make my buying experience a real pleasure.It was late Saturday night before we completed all the paper work but both of them were patient.The two of them went above and beyond to make my buying experience more enjoyable. Dave made sure that I was familiar with all the features on the car before I drove back home.Its the customer first attitude that makes me want to come back for my next car purchase. Thank you so much Kathleen Jones
Seadog1
Jan 19, 2016
Chuck was able to work me in when my battery failed today. Great service as always, friendly staff and the prices are very good. I get all my service work done here and they have always been fair, friendly and reasonable. Highly recommend Holm Automotive for buying a car and getting it serviced.
SierraU
Jan 19, 2016
Thank you for the fast, reliable service. Our Cadillac was recalled for an issue with the key, and we got a second free key with the recall!
NickieH
Jan 16, 2016
We found a vehicle online through this dealership. With schedules so busy our salesman went over and beyond to make this work for us! We found the right vehicle for our family of 7 with all the features we were looking for that fit in our budget! It truly was a great car shopping experience for us!
Hate writing reviewes
Jan 16, 2016
Hunter was very helpful, pleasant and put us under no pressure. Wee would recommend Holm to everyone. Very nice selection of new and used cars.
trayjackieaa
Jan 15, 2016
I was looking for a truck and Dave was always there when I was looking he made sure to keep me updated on sales and promotions going on found the perfect truck for my husband and we couldn't be happier
shirley333
Jan 14, 2016
I had a check engine light that several shops could not repair. I took the car to Holm Chevrolet for two recalls and ask them to check on the 'check engine light problem while it was in the shop. They found some engine issues and got the problem repaired in a prompt manner as well as completing the recalls
G Family
Jan 14, 2016
We have always received Professional and Accurate service from appointment to check out. Our Service consultants have always been polite and this is our trusted service location for our Family vehicles. Repairs (if needed) have always been explained prior to any work being completed and the repairs are always made in a very efficient time frame. We have never been surprised with unnecessary repair list. As a Military Spouse, I value this accurate and professional service. Thank you all for such great service!
silverado buyer
Jan 13, 2016
Very knowledgeable staff that helped us make informed decision on purchasing a vehicle. They had the vehicle warmed up and ready to test drive upon our arrival. Helped with explaining vehicle features and with vehicle history.
Autumn Fox
Jan 12, 2016
Andy Elliott manages the body shop at this dealership. I only take my cars to him. A little more than a year ago my beloved German Shepherd, Fleur, died. When my car was in the shop shortly thereafter I told Andy to leave her dog hair in the back seat. Actually it was probably closer to, "If anyone vacuums Fleur's hair they may not survive that experience." I was grieving and not yet ready to feel her absence in my car.More than a year later, today, I went to pick up that sam car after it had been in the body shopr. Andy said, "We did not clean the back of the ca, I remembered.?" As I spoke to him, tears silently slid down my cheeks. I thanked Andy for remembering Fleur, I told him that I still missed her, but that it was OK now to clean the back of the car. I then showed him photos of my dog who now rides in that back seat.Andy's attention to detail, his professionalism,and the excellence of his work are only exceeded by his extraordinary kindness.Autumn FoxAbilene, Kansas
joslawoabi
Jan 10, 2016
The mechanic did great work and was fast. Very friendly customer service. For whatever mechanical work need to be done, ask for Jeff Thornton the next time there.
M
Jan 10, 2016
The process from start to finish was professional and courtesy. They review the issues and communicated what needed to be done well. Job well done.
Top
Jan 9, 2016
I appreciate talking to service consultant that will listen to what I am saying and preform the service I ask for. Everything was explained to me before the service was preformed to my understanding. The service consultant was very thorough about the service to be preformed. I also enjoyed the short period of time I spent in the lounge, enjoying the conversation with friendly salesman and a cup of coffee while my truck was being serviced. When the service was done, everything was explained to me again to my satisfaction and understanding. This was not my first dealings with this service center and I have enjoyed all visits. I live 35 five miles from this auto center, but I will continue to bring my vehicles to this service center.
Carrollsimpala
Jan 8, 2016
Have used Holm Automotive for several years.Would not take my car anywhere else. Have used them for regular maintenance and Auto Body Repair too... everyone is extremely helpful from scheduling to the completion of the repairs. Perfection in every aspect.
JL
Jan 7, 2016
I find it quite refreshing that during all the hustle and bustle of December, all it takes a just a quick phone call to Chuck at Holm Auto and I can have everything I need to take care of my vehicle all lined up. I feel the entire staff there is courteous and professional and works very hard to ensure total customer satisfaction.
clw412003
Jan 6, 2016
The staff at Holm Automotive provided great customer service, were friendly, and knowledgeable. They have the vehicle ready to test drive when we arrived, and cleaned it up once we purchased it.
Janda, W&L
Jan 5, 2016
Jeff was very thorough with finding exactly the vehicle we wanted. Business manager Corey went over every detail connected with finances so that we had a firm grip of what was to be expected.
Gfeller7
Jan 4, 2016
We are always pleased with the Service Dept at Holm Automotive. Jamie Avers goes far and beyond to to please us and our repairs are always done quick and efficiently. He always gives that extra personal touch that keeps us going back!!
paula1
Jan 4, 2016
THE PROFESSIONALISM OF ANDY ELLIOTT AND DEDE BRUNNER WENT WAY BEYOND MY EXPECTATION.THEIR THE REASON I WOULD PURCHES AGAIN FROM HOME .THANKS DON LADD
mlrkn
Jan 1, 2016
Chuck Loader was awesome helping us repair our 2008 G6.. He was very helpful and friendly. Explained everything well. Would highly recommend the dealership. The repair were completed quickly.
picksome
Jan 1, 2016
the dealership was very clean and modern the salesman was knowable about his product and service area was impressive I felt welcomed by all personnel I met
kittynox
Dec 31, 2015
I just leased my 6th vehicle from Holm Automotive Center in Abilene, Kansas. Jeff Holm has always found the vehicle that matched what I have wanted. Pat Magee makes the financing quick and efficient. When I have had routine maintenance I have always had a wonderful job done. I highly recommend this dealership. They excel in sales, financing and servicing after the sale.
mnelson1965
Dec 31, 2015
Great experience. Was met with a smile and a very friendly hello. I also asked Chuck to check my tires to see if they would be safe for the winter driving season. He promptly check them and said they were good for the winter. My car was in the shop for around 30 minutes for the oil change. I was offered coffee and their waiting area is very comfortable. I really like that they have wi-fi available, so I can us my tablet while waiting. Overall, my experience at Holm Automotive is ALWAYS great. I always recommend the dealership to friends who are looking for new or used vehicles!???
Teacher08
Dec 31, 2015
I brought my car in to have a tire checked. It was continuously low so I suspected there was an issue and feared I might even need a new tire. The staff was pleasant and the waiting area was well taken care of. Chuck immediately took my vehicle and I began passing the time working on school projects. While I was there I saw countless staff interact with the other patrons in the waiting area. They knew them by name, were polite, asked about their families and really made it a great space to work!After about an hour and a half Chuck came back to tell me my vehicle was ready. My tire had encountered a nail and was loosing the battle. Chuck got it all fixed for me and then, to my surprise, said there was no charge. For him that short amount of time I had waited was too long.
tguriel
Dec 31, 2015
My car broke down on the side of the highway near, from what I could tell, nothing helpful. I saw Holm Automotive in the search for help near me. They were very friendly and helpful while I was sitting in my car. They had a tow service that came to get me very quickly so I didn't sit roadside for an inordinate amount of time.When we arrived at Holm, my car was taken in quickly because they knew I was travelling and had to be back on the road soon. It was a good experience in what could have been a really bad situation.
Luth1
Dec 30, 2015
I had to be in Abeline for a funeral. Even though it was short notice, they were able to get my truck in for it's first service, rotated my tires, and got me out in time to make the funeral. Thanks for not making me have to make another trip just for a service, that was free anyway(came with vehicle purchase). From David in sales to Chuck and Jamie in service, they were all great to work with. Thanks again!
Mangels658
Dec 30, 2015
I'm not usually a Chevy guy, but Jeff Holm has made me one. Great service, no pressure, and a fair price. I'll be back.
regaljean15
Dec 30, 2015
They are always pleasant and very helpful and as a woman, I appreciate all the little things they do for me like air up my tires and fix little things without charge. I trust them to be honest.
Holloway Family
Dec 30, 2015
I called this afternoon and Chuck Loader was able to get our truck in quickly and repaired this afternoon. Carson Sherbet had the shop looking very clean! We always have great service when we go to Holm Auto. Thanks again!
Jetboy17
Dec 29, 2015
On my way to a hunting trip in Kansas, I had an auto accident in Abilene, KS. After the police showed up and filled out the accident report, my truck (F-150 King Ranch) was towed to Holm Automotive Center in Abilene, KS. Upon arrival at Holm I was shaken up with really no idea how I was going to get my truck dealt with or how I was even going to be able to continue my trip to the hunting lodge. After the tow truck dropped my truck at Holm I was greeted and very well taken care of by the staff at Holm (Dede Brunner in particular). They put me in a loaner car, met with an adjuster, promptly ordered the parts and lined up a rental car for me to pick up on my way back home from hunting. After my vehicle repairs were completed they went to the special effort to meet me half way!! great communitcation, service and my truck looks and drives better than ever. First class operation!!BB 12/2015
Emily
Dec 28, 2015
Several items needed taken care of on my 1997 Suburban. As always, Chuck Loader took great care to make sure everything was handled properly. While waiting, several employees took the time to check and make sure I was doing ok and always asked if there was anything they could get for me. Great dealership to work with!
FirstChevyOwner
Dec 28, 2015
I choose to go Holm Auto because the treatment I get when I'm in there is always top notch. Chuck Loader is my go to service person. He always treats me with respect and listens to what I have to say.
sbaetz
Dec 28, 2015
They let me know what was wrong with my car and asked me before doing anything more to my car. They found things wrong that I didn't know I was having trouble with and was able to get me in quick for a fix. Chuck was very helpful and explained everything that needed done.
Barber
Dec 27, 2015
We were in for a schedule service on our vehicle. Friendly and thorough service technicians. While vehicle was being serviced we talked to sales associate regarding purchasing new vehicle. Both service tech and sales personnel were very accommodating.
cmcdougal
Dec 26, 2015
Hunter McMillen was our sales person who helped us with our recent purchase. He is very polite and a joy to work with. He knows the car that we were interested in. He was straight forward and when we asked questions that he wasn't sure of the answer, he researched it and gave us the information we needed. We enjoyed his company and we didn't feel pressured. We will definitely recommend Hunter to our friends and family. His upbeat personality had made the experience pleasant. Thank you for all your help.Respectfully,Keith and Cynthia McDougal
Bowser123
Dec 23, 2015
Great people to work with. Our vehicles fuse box had gotten water on it and had several other issues. Chuck Loader took good care of us by providing the same model of car we had in the shop. He alays kept us notified of what was going on through the process.
aubreyg87
Dec 18, 2015
Very friendly place to have an oil change. Amenities were nice and waiting area was clean. I wasn't given specific details concerning what multi-point inspection was going to be done or how much the oil change was going to cost prior to the service being done but overall it was a great experience. They completed the work within the time frame they had committed to and everyone was very friendly and helpful.
jabush
Dec 18, 2015
Went in for an oil change, the service was wonderful. We get excellent service every time at Holm Automotive. Chuck Loader is very friendly and knowledgeable, he will do his best to provide you with great service.
Diane66
Dec 17, 2015
Nice and Friendly service! But my cloth seat on drivers side was filthy after repair and blood or grease was on console. Not sure why this was not cleaned!
Sparks,Rodger
Dec 17, 2015
Most helpful in quickly replacing rear broken glass. No new glass in the area and found used glass and installed within a couple days. Staff very accommodating while in waiting are making sure coffe was available. Done in the time frame and the price quoted. Very happy and will go back again.
tlbailey
Dec 17, 2015
I love the dealership! Very accommodating, friendly and overall great customer service. I have had my car in for service and each time had a positive experience with quality car care.
Old man
Dec 16, 2015
Jamie and Greg in the service department took care of me in a very timely manner. I had an oil change and tire rotation, was in and out in 45 minutes . The next service time was explained, basically what needs to be done on my next visit. I have bought new and used vehicles from Holm Auto and used the auto body shop and have always been pleased with the quality of work I received there
nursegirl
Dec 15, 2015
I love how they are always polite on the phone and even more polite and pleasant in person. They always recognize me by face and name. I will never take my car anywhere else for service.
Janet73
Dec 15, 2015
We went for an oil change on my husband's 2012 Colorado! We left with a 2016 Colorado and felt good about the purchase! It's a pleasure to work with all of the employees at Holm Automotive. We worked with 3 employees and visited with a few more. It's like visiting good friends and family!
Kit88
Dec 14, 2015
I have been doing business with Holm for the past 12 years. I enjoy the fact that they recognize me whether I am buying a new vehicle or just having one serviced. I have nothing but excellent things to say about the feeling of being part of the family there and plan to stay part of the family for years to come. I drive an hour out of the way because they are the only folks I trust with my vehicle needs
rconrade
Dec 14, 2015
My wife and I recently bought a new suburban from Holm Automotive. We were very pleased with the customer service. We wanted the Suburban to be cleaned up and it was done in a very appropriate time and with professionalism. We would definitely buy another vehicle from Holm Automotive.
Shelly Crane
Dec 14, 2015
I Just wanted to give a shout out to Chuck Loader. He always takes care of me and my vehicles. Easy to schedule an appointment and he keeps me updated as to what is needed and if there are any concerns. Thank you for all you do!!
Joe
Dec 12, 2015
Michelle helped my wife find a car that had everything she wanted, but when it came time to actually close the deal she and Corey were nice enough to work around my work schedule to get us into that car. That meant not leaving the dealership a few hours AFTER they were closed. That's pretty awesome. This is the 4th car our family has bought from Michelle and I would imagine not the last.
djg2318
Dec 11, 2015
I was having a difficult time figuring out how to get my vehicle in for a service since I live over an hour away from the dealership. Chuck was incredibly helpful in assisting me with this by meeting me with another vehicle after hours. The scheduled maintence was performed and a Chuck even went above and beyond by checking on some issues he noticed that I hadn't so that my vehicle was safe for me once it was returned. I'd highly recommended Holm Automotive and Chuck to anyone!
glhobbieatcox.net
Dec 11, 2015
I would totally recommend this dealership. They are very friendly, not pushy, but efficient and excellent service. Would recommend this to others. Thank you for the help. Not much else I can say now. Have a Merry Christmas and Happy New Year.
jhawk5443
Dec 11, 2015
Chuck Loader always works around my schedule and gets me in and out quickly. I get excellent service at Holm Automotive. They are very friendly and courteous and always explain what they are doing to my vehicle. I would recommend them to everyone. They also do great work. If anyone is looking for a Dealership to take care of their vehicle, Holm Automotive is the best.
JP Construction
Dec 11, 2015
I was worried coming from out-of-state, but he listened, came up with a solution and moved forward irregardless of not buying vehicle there
cee
Dec 10, 2015
Our family always looks to Jeff first when we're shopping for vehicles (we started buying cars from Jeff in Ellsworth). THANKS for your expertise.
D. J.
Dec 10, 2015
Our extended family and business have been purchasing vehicles for many years from Holm Automotive - starting with Jeff and Matt in Ellsworth. We have always experienced Great Service!
Enclave2008
Dec 10, 2015
Dependable, and they go above and beyond in accomadating you and finding the best vehicle for you. Have bought vehicles from Holms for 30 or more years. My parents bought all their vehicles here and our family still continues to.
Janet73
Dec 10, 2015
I live about an hour from Abilene. When my Buick Enclave or any car we own needs service, I drive to Holm Automotive! When my husband and I are looking for a new car, we drive to Holm Automotive. Our children are third generation customers of Holm! We have always been treated fairly and with respect at Holm. This service trip was no different! Chuck Loader explained everything my Buick needed, let me know approximately how much it would cost and which things were still under warranty. It's always a pleasure to drive away knowing and trusting that my vehicle has been fixed correctly! I refuse to go anywhere else!
Mlea41387
Dec 10, 2015
Holm Automotive has the best prices in central Kansas. I know because I searched online for months. Everyone was very nice to work with and wanted to make sure I was happy. Jeff and Corey made the decision a lot easier for me. I will return!
Bliesner4
Dec 9, 2015
Fixed everything and more. I had an air bag modular that needed replacing and they worked with GM to get done right. They also replaced my interior hatch latch and a panel that I did not notice but they did and fix it! Thank you for your work. I look forward to the day you service MY camaro.
Hoops74
Dec 9, 2015
Their smiling disposition initiates their expertise on behalf of your automobile. We have always trusted Holm Auto to take care of our car and know they will be honest and do their best for others as well.
jetblue
Dec 9, 2015
Outstanding service and professionalism. Very courteous of the customer's time. Work was done accurately and in a minimal amount of time. Would definitely use again and recommend to others.
Burger
Dec 8, 2015
Clean, Courteous, Very nice waiting room Mr Loader has always been helpful and knows my vehicle.Chuck always has a big friendly Smile and treats you with respect.
mmiller
Dec 8, 2015
I appreciate the honestety and integrity of the whole staff of Holm Automotive. I feel welcome every time I go into the dealership. I have purchased 2 vehicles in the past 2 years SRX Cadillac and a Chevrolet Impala . I have received excellent service on both of these vehicles.
minionmobilecomingsoon
Dec 7, 2015
Chuck Loader is great he makes sure you understand exactly what is going on with your vehicle after the mechanics look at it. he is very friendly and easy to talk to big thumbs up to him. keep up the good work. glad he is back.
ReneeH
Dec 7, 2015
Super friendly! Chuck was wonderful with going over my car before and after my oil change and tire rotation. Not your typical "do you know what oil you need?" from other places. Very easy to set an appointment, and a comfortable lobby for waiting (if you dont go and shop nearby).My service was covered since I purchased my vehicle here (Thanks Michelle!) but very competitive service prices, but superb service! Will never go anywhere else!
Annie06
Dec 7, 2015
I always get great service when I bring in my vehicles. It is easy to get an appointment and everyone is super friendly and very helpful!
happy customer
Dec 7, 2015
Jeff Holm took the time to really listen to what we wanted and needed for our business. His dealership is over an hour away from where we live but he brought vehicles we were interested in to us since it was hard for us to get away. We would highly recommend Holm Automotive for your business as well as personal vehicle needs. They truly go the extra mile and are so pleasant to deal with. Jeff provided top notch service after the sale too, taking the time to call and visit with us about our new vehicle and answer questions.
mbuick88
Dec 6, 2015
The sales, finance, and service departments at Holm Auto are fantastic. I have been a loyal customer for over 20 years now. They are all honest and hard working.
joemay
Dec 5, 2015
Excellent customer service!! Very polite and helpful. Went above and beyond our expectations. Our car looked like new when we got it back. Will recommend Holm Auto to everyone.
Beachside223
Dec 4, 2015
We have done business with Holm for several years and I'm always happy with the service that we get each time. I personally won't do business with anyone else, they're that good!
caseihfan
Dec 4, 2015
The body shop at Holms was the best ever. Andy was great and always updated me on my car. It looks great! I would recommend the body shop to anybody that has had a wreck. Thank you!!!
PhDMom
Dec 4, 2015
My car was towed to Holm Automotive on Monday night due to a coolant leak. Tuesday morning, Chuck called me at 8:00 a.m. and had an estimate for the cost of repairs by 10:00 a.m. I was on my way home from work when he called to tell me the Traverse was ready to be picked up! Chuck made a stressful situation less worrisome. I appreciate his dedication to customer service.
Pvlfld309
Dec 4, 2015
Holm Auto has always treated me with respect. The service department is friendly and preforms a thorough review of your needs and presents them in a logical manner to accomplish the tasks without a bunch of unnecessary items. The Chuck Loader is very knowledgeable about the services needs of my vehicles. Simply stated, he cares about me and my family. And as always every time Tim stops by and says hello and makes sure we are being treated well.
Lindsey Rindt
Dec 3, 2015
Helpful because Chuck Loader knew how to help everyone in some way. Friendly because everyone is a big family here. And knowledgeable because everyone who works here knows answers to the questions they get asked.
TStan64
Dec 3, 2015
I've had a good relationship with Holm Automotive Center for the past 8 years. Chuck Loader knows me by name and always has done his best to provide great service. He's very knowledgeable as well.
jscrimmins
Dec 3, 2015
Chuck Loader at Holms was great to work with. When I called he did everything to help me and took the time. The service was great.
jerry64
Dec 2, 2015
Chuck Loader was very courteous and answered questions about the vehicle. He showed my husband how to find the features we had questions about. He was very helpful. We got an appointment for the service on the same we called, which is very important to us.
Churchlady
Dec 1, 2015
Chuck Loader was great! He kept me up to speed on the progress and told me the price of the fix and was so nice and cheerful!
PJ
Dec 1, 2015
The worker was friendly & precise! I will come back for other suggested work to be done on my older Honda Accord SE 4 cylinder. It needs a new head gasket and rotors and brakes on the front. Just have to get the money from my account first! Pamela J. Page
RickBomia65
Dec 1, 2015
I recently purchased my 5th vehicle from Holm Automotive. Hunter has sold me the last of the 5. The dealership is always comfortable, clean and great to deal with.You're the man Hunter!!!!!!
sticher
Dec 1, 2015
The service is excellent. Any problem is found and fixed with no run-around. Employees and service make you feel glad you came! Thank you!
Tschutz
Dec 1, 2015
Always great service. They always treat us fair and we plan to purchase our next car there someday. I don't mind the drive from Salina to get the work done.
Brrrrrrrrrr
Nov 29, 2015
During the Thanksgiving ice storm I ripped the rubber seal off of the back door of my Chevy Equinox when I forced the frozen door open. I could clearly envision driving down the highway with air whistling through the gap created. I was not happy. I drove the Equinox in to Holm Automotive on the Friday after Thanksgiving. Greg Bilderback addressed the problem, putting us back on the road in less than 15 minutes at no cost to us. That was a "Wow!" performance that left both my wife and I giggling with delight. Thanks for the holiday rescue!
Ajhuhume
Nov 27, 2015
Had an oil change and battery replacement plus they helped fix my wipers when I broke them during the ice storm. Totally Awesome as usual!!
lwiley
Nov 27, 2015
Hunter & Corey were good working with on buying my 2015 Chevy Cruze. Don't really care for the service dept. Don't think they really know what they are doing when it comes to working on vehicles. They don't tell you when they know there is a problem
Tony
Nov 27, 2015
Holm serviced my 2011 GMC pickup today and did what I asked them to do. They(Kit Veal) also took care of a small(but important) problem with my wife's vehicle(2011 Traverse) close to closing time when I was picking up my pickup. They always take care of my family, as I expect them to do.
MELS
Nov 25, 2015
The staff are knowledgeable and very helpful and work hard to help us find the car with the details we wanted. Chris did an excellent job showing us how to use the new technology in the vehicle.
RidingGuitar
Nov 25, 2015
I was having trouble with my S10 truck and asked service to take a look at it. I had an appointment at 8, after an hour and a half they brought me the list to fix. After I did some checking I let them know what I wanted done and unfortunately my vehicle want done until 2:30. They gave me timely updates and offered me a complementary rental car as well as apologizing for the inconvenience. Very good customer service just took a little longer than expected.
Sharon B
Nov 25, 2015
Always greeted with warm friendly smiles by all employees. The service department has always provided quick and efficient service to my vehicle. They take the time to check the vehicle over and share any concerns they may find with you. It is always a comfort to know this and feel safe on the road.
Carjona
Nov 25, 2015
I took my 2015 Equinox in today for an oil change and tire rotation and was greeted with a smile, offered coffee, and was out within an hour! One of the reasons we buy our cars at Holm Automotive Center is because we appreciate the level of service after the sale. Quality care means so much to us!
chevy
Nov 25, 2015
Prompt and courteous service. I would recommend this service department to a friend with any make of vehicle. I will be back in the future.
Cheryl
Nov 24, 2015
Hunter was so helpful finding us the perfect car. I drove many vehicles before I knew which one I wanted and he was very informative about each car I drove. He knew about each one of them. After our purchase, Hunter spent time showing me all my cars options and how to work them. He helped me pair my phone for Bluetooth. Great customer service. We will definitely buy from Hunter again.
mrsksterling
Nov 24, 2015
This was our second time we've done business with Holms and we are very satisfied. Hunter was great, Corey knows his numbers and Niles & Brad were great getting a few new items that I wanted for my new ride. Thanks guys. I love my Suburban :)
Pleased 1
Nov 24, 2015
Chuck always makes sure to get my vehicle in and done in the time frame I need it. He is very professional and personable. He's a great guy to work with, and the person I ask for when my vehicle needs serviced.
Virgil440
Nov 24, 2015
Hunter really does a great job selling you the type of vehicle that you needs and informs you about the vehicle that you leased from the dealer.
KSOffroader
Nov 23, 2015
I visit Holm regularly for oil changes\tire maintenance. They always beat out other shops in town when it comes to service quotes and their service staff are second to none when it comes to friendliness. Appointments are quick and easy to schedule and often fit me in that same day. I plan to continue using their services for years to come.
LJohn
Nov 23, 2015
Chuck Loader took great care of me. He explained everything that was being done and got me a loaner to go to work in. I was very pleased with Chuck as well as the other folks I dealt with. The seemed very interested in providing a quality experience.
Truck lover
Nov 23, 2015
They are always friendly, helpful and fast. They ask before they do any extra work and explain every thing very clearly. Chuck is a great guy and takes very good care of his customers. He and everyone there are great people.
Hog
Nov 22, 2015
This dealership works at being the best and it shows. The staff has the experience needed to make this dealership work for me. I bought my Ram from Jeremy and have since had it back for it's first FREE service. As I was sitting in the waiting room any staff member that walked by made I a point to say HI. It was my pleasure to meet Jamie in the clean service department and I recommend this dealership first to everybody !Hog
Black
Nov 21, 2015
Chuck and Jamie always provide excellent and professionalism servie when I am scheduling an appointment and when I arive for the service. Very friendly staff.
nina
Nov 21, 2015
My husband and I bought a 2011 GMC Sierra from Jeremy. We had an amazing experience. He brought the truck to me in Manhattan to test drive since I didn't have enough time to go to them. We drove up the next day to pick it up and whole process was done in a timely manner. Everyone was very friendly and easy to work with. I will definitely go back for my next vehicle.
Pam6458
Nov 20, 2015
I was very pleased with a salesperson Chris was very nice and helpful. My issue is as follows:My husband had to go in and sign one last paper after we purchased my truck, I was very disappointed because neither Matt Holm or Ross Taplin came out and told him "Thank You" and before my husband went in I told him they were both and in their and that Ross will probably come out and say something. Well not so much, with that said I will continue to do my oil changes up their and I will continue to work with Chris, but I will not ever buy another vehicle up their because of how my husband was treated. You would think after living in Abilene all our lives that we would get a little more respect then that????????????
Clynn66
Nov 19, 2015
I bought my 2006 Malibu from Holm Automotive and have had it serviced there since. Always great customer service and Chuck Loader takes the time to go over all aspects of my expectations. Then when all is said and done he explains what was done and if there is any additional work needed he will ask your permission to do it or if time doesn't allow for it he will schedule you for a time more convenient for you. These are just some of the things that keeps me coming back.
Bliesner4
Nov 18, 2015
My wife and I purchased a 2015 Sonic. We purchased it from Holm because of the team that works there. David Surritte and Corey Neufeld were a pleasure to get to know. David remembered me from a visit to Holm over a year ago. It was like I was buying a car from a friend. I forward to the day I can MY Camaro from Holm!
Gruon79
Nov 18, 2015
My wife and I were thrilled with the courtesy and non-pressured professionalism that we met at Holm. The whole experience was great. We would recommend anyone to visit.
Momscar-RW-15
Nov 18, 2015
We arrived for our appointment for oil chg. They quickly got our car in and all the info for our visit. Got started on the work right away. Gave us a time frame the work should be done in. We went shopping for some of the time. Came back and had some coffee and our car was done.! They were all very friendly.
Stoneware
Nov 18, 2015
Took my Colorado in for routine service and was well taken care of. My service took a little longer than the routine as they were running a little behind; but Chuck Loader kept me informed and apologized. I was satisfied with my visit and will return for the next service.
KelseyK
Nov 16, 2015
The service departmet went above and beyond to help when my alternator went out while away from home. Chuck scheduled to have my car towed to the dealership and completed the repairs within 2 days. Very pleasant experience!
Lynn60
Nov 16, 2015
l was really satisfied with the service that I received and I thought Chuck Loader was very helpful to work with. They did a good job.
borgms
Nov 16, 2015
We had to take our car in for a factory recall of a simple matter. We also had the oil changed and tires rotated while we were there. They were really busy but remained very pleasant and helpful to all the customers that were there. Chuck Loader took care of our car in a timely and efficient manner. He's very nice!
double
Nov 16, 2015
Called Chuck Loader about getting an appointment, he told me he could get right on it, if I could be there in about 15 minutes. I said that would be great. I got there and he greeted me and got the car to the service department in a matter of minutes. Got the oil and filter changed and tires rotated and was very satisfied with the service. Mr. Loader was very professional and courteous. The service department is first class all the way. Mr. Tim Holm has a very good service staff, I have always been treated very good from them.
beall
Nov 15, 2015
Oil change was scheduled with just a few hours before I needed it done. When I got there car was taken immediately and all the services were done and extra things checked out all within a reasonable amount of time.
doris 123
Nov 12, 2015
Very helpful and courtesy. Was able to do the oil change the same day. Sales person Chris Eckert always has a good word for me.
Kathybr68
Nov 11, 2015
Glad to see Chuck back in the service dept. Had a problem with my sons car again and was able to drop ot off and get all resolved today. Great srvice as always. They got the best crew in the service dept.
kswiercinsky
Nov 11, 2015
EVERBODY WAS FRIENDLYThe Staff was very friendly, while waiting on the filing out the paper working.Staff didn't pressure us in to buying right way!!Great Service with everybody!!!!Really ENJOYING OUR NEW VECHILE !!!!!
mikkidgirl
Nov 10, 2015
Jeff Holm is a down to earth salesman...not pushy in any way. He was more than patient with me as I didn't have any idea what I wanted when I went in to look at cars. Everyone there seems so friendly.
Morrisont
Nov 9, 2015
Great service and everyone is friendly.Diane I believe is the lady who took my money and she was super nice. Great service and friendly employees. I will definitely be back
mrtuba39
Nov 9, 2015
Holm's always takes good care of my car in a timely matter. Chuck treats me with respect and lets me know in advance when something will need to be done at my next service appointment. As a widow with very little automobile knowledge I feel very safe in their hands.
Seadog1
Nov 9, 2015
Holm is the only place we go to shop for cars and to get our car serviced. Today they fixed a flat tire for me. Took me right in the same day. Quick service and, as always, friendly and welcoming place to visit. Thanks!!!!
awils
Nov 9, 2015
I was able to get my car in for service in a very timely matter. Thank you Chuck Loader for being very courteous and efficient in handling the details.
Dan the Man 1980
Nov 8, 2015
Chris was a great salesman , he asked what i was looking for, wanted, and needed in a vehicle. He was very helpful and knowledgeable in the cars and trucks i was shown. Corey was very helpful in the finance department, he tried to get me the best deal he could with my credit, he was very helpful in showing me the warranty's that were available for my vehicle and my needs.
Mike43
Nov 7, 2015
I was able to get an appointment in a reasonable time. Chuck was courteous and easy to work with. I would definitely take my vehicle here for servicing again.
Mike
Nov 6, 2015
I took my Dodge truck in for service and met Erin Smith for the first time. She is very efficient and knows her stuff. This dealership is the finest I've ever been in.
REHJr67410
Nov 5, 2015
I have recently had work done to my vehicle, upon calling the service center, I spoke with Chuck Loader. I explained my issue, got the vehicle to the center, and was contacted again to explain issues, cost. Chuck is very professional and courteous.
Bevjourney
Nov 5, 2015
Chuck was very efficient and friendly. He checked everything and suggested new wiper blades which I had suspected were not doing the job. He also called later and said I needed an air filter. Glad they checked that for me, too. He also arranged the engine beauty cover recall with a Dodge dealer in Junction City and delivered the car to them and had it returned. He provided a ride back to my house when I dropped off the car. Very nice working with him.
ddp
Nov 5, 2015
Had Acadia serviced today, Chuck Loader was there to see that I was taken care of promptly, he is always very friendly and professional, made sure I was kept informed of all progress. Chuck is always very nice to deal with as are all personnel at Holms,
Me
Nov 4, 2015
I had been trying to get into a different vehicle that was more dependable than the one I had. I reached out to Michelle and explained what I was looking for in a vehicle, what payments I'd like to stick to and the interest rate I'd like to be at. With help from her, Corey and a few others in the dealership I was able to get all the things I was asking for and the experience wasn't pushy or overbearing. I love my Chevy Impala I got from there and when I have a question or ask for help on something they are quick to get back to me. I will definitely use them for my next buying experience down the road! Great dealership, friendly people and overall great experience!
chevyman
Nov 3, 2015
Thank you to Chris and Corey for making our purchase a great experience. Chris went above our expectations by getting our car here so soon.
cray
Nov 3, 2015
WE WERE TREATED WITH A GREAT ATTITUDE FROM THE PEOPLE WHO HELPED US.ERIC IS THE BEST!!!!!! HAVE KNOWN ERIC FOR "YEARS" PLUS ALSO HAVE KNOWN JEFFBOTH GREAT GUYS
Vanessa
Oct 31, 2015
We had an great experience. A very friendly staff. They were great about answering any questions we had. We'll definitely recommend them to family and friends.
Mreynolds123
Oct 30, 2015
Jamie Avers is excellent at his job every time we have needed assistance he has went over and beyond to make sure that we are takin care of.
MirandaG92
Oct 29, 2015
I had to take my van in to get the battery replaced and Jamie Avers was very nice and gave me a realistic time frame for when my van would be done. He even offered to buy me dinner if they kept my van too late! Luckily for him, they were done within the given time frame (haha). I also paid a very reasonable price for the services rendered. We always have a great experience at Holm Automotive Center!
Larry N.
Oct 28, 2015
I purchased a 2012 Suburban and they made sure that all was in tip-top shape on the car to even ordering replacement cup holders.
Markcarguy
Oct 28, 2015
I have owned many Muscle Cars over the years but never a Camaro. I was able to locate several Camaros on Auto Trader.com. I talked to several Dealers to learn more about these cars. Then I just happened to contact Holm Automotive Center to check on a 2011 SS Camaro located in Abilene, Kansas. I was connected with Mr Jeff Stephens. We had a great conversation. Jeff did his homework on the Camaro and we talked again. Jeff learned that the car had 2 places that needed some body work. Jeff ran a Carfax and the car had o accidents and a clean Title. Jeff had their Body Shop prepare quotes for the body work. My trust level increased each time we talked. By now I am quite interested in this car. We have kids and grandkids in Kansas City and Wichita. We were heading down to visit in a week. I just Retired at 65 and Barb Retired two years ago. I called Jeff and asked if he would hold the Camaro until l could to his Dealership. He walked out and put a HOLD for Mark Valen sign in the car as we were talking. I got to the Dealership. I was treated like a king by everyone there. I met Jeff and we went for a test drive. I purchased the Camaro. The Dealership delivered the car to our Daughters home in Andover, Kansas. I guessed that Jeff by the way he handled the sale was a veteran car salesman. Only to find out he was a semi truck driver and has only sold cars for a few months! I had a wonderful experience. Jeff did a great job!!
bevfrom ccks
Oct 28, 2015
I knew what I wanted and how I was going to purchase it. Chris was able to locate the car that I wanted, with delivery within a week. Corey was able to complete the process quickly and answered all my questions.
Caddyman
Oct 27, 2015
Our 2007 Cadillac DTS has 96,000+ miles on it and needed new brakes. Got an appointment through Jamie, the Service Manager, who got me in at a time convenient for me; said it would take about an hour (took 59 minutes); got me back on the road and the brakes work as well as the first day I drove the car off the lot. Great Service - Done Right The First Time. We have purchased 12 vehicles in 15 years from Holm's and always have them serviced at Holm's. They are true professionals who take care of not only the vehicles, but also the customer. All employees and Tim Holm, the owner spoke as they came near or stopped to asked how I was doing or have a brief conversation. A great model for other businesses who want to learn about customer service. Great people doing great things for others!!!
Christine KHS
Oct 27, 2015
I love the 2013 Malibu that Chris Eckert helped me pick out! It developed a wind noise so I took it to the body shop where Andy and his crew took excellent care of me. I'm back on the road and loving it!
cliffs corvette
Oct 26, 2015
Takes real good care of my largest toy. Would buy from them again and their sevvice is excellant.Matt Holm and Chuck Stein are very honest and upfront about any purchase I'm looking at. Service was fast and very well coordinated. Service staff very friendly.
woodbutcher
Oct 26, 2015
Our experience at holm was a pleasant one. The staff was easy to deal with very informative. We were given a tour of every department in the facility and introduced to the staff members. Walked out the door with a smile on our faces
Ogdenleased2014Volt
Oct 22, 2015
Overnight a slow leak in my driver's side rear tire showed up on my 2014 Volt as 6 psi. Yikes! Aired it up and drove 30 miles to Abilene. I was anxious because the "special" tire was not in stock, but Greg had told my on the phone that they could repair the tire. Service staff repaired the tire quickly. Great service, as always.
chapmanbuyer
Oct 22, 2015
We had a great experience at a hometown dealer! We appreciate Eric's dedication to finding us a vehicle that matched our criteria. We love our new vehicle and recommend Eric Altwegg to anyone searching for a new or used vehicle.
sugarplumnks
Oct 20, 2015
I always get great service whatever I get done! Friendly staff and helpful! We have purchased 2 vehicles from them and been happy with both!
Holloway Family
Oct 17, 2015
We have gone to Holm's several times and they ALWAYS go above and beyond! Brad Signer and the staff at holm's was again more helpful than I imagined. In a small community people pull together for each other and that was witnessed in our family. You guys continue to go above and beyond and that is greatly appreciated! Please keep up the caring atmosphere!
gaylenelindsay
Oct 14, 2015
I very much appreciated the extra care given by Erin during my visit. Jeff Holm is always wonderful to work with, he always goes above and beyond to take care of his customers.
georgegoracke
Oct 14, 2015
my tail light was out-Jamie fit me in-it ended up being more then a tail light--good thing I didn't wait for hubby to fix-so glad I have somebody to trust and is the best at what he does
seasoned cowboy-40
Oct 14, 2015
We want to commend Jamie Avers for his excellent service. He managed to arrange service around our schedules in an efficient and timely manner. We were most pleased with Jamie's willingness to fit us in for an oil change, at the last minute before leaving for a trip to Nebraska.We appreciate the friendly and cooperative way Jamie handled a last minute request for service.
Laurie
Oct 6, 2015
Brought the Chevrolet Cruze in on a Tuesday morning for a rear end repair( a vehicle had backed into my car and left without any notification), with a separate item - a chip in the windshield. Rented a car from the dealership.Friday, I was called to let me know that the repair was complete. Picked up the car that afternoon, having thought that the car would not be ready until the following Monday. The appearance of the bumper, trunk lid, and air stream foil was super. The windshield chip was repaired as well.Many thanks.
Cjgourley
Oct 5, 2015
We began researching a Chevy Trax and Jeff was wonderful to help us find the right SUV for our needs and budget. He was very paitient and understanding with our questions. Jeff was not a high pressure salesman he wants what's best for you. I would highly recommend him and Holm Automotive for your next vehicle.
nweibert
Oct 4, 2015
I had a great experience purchasing a new Silverado from Holm Automotive Center. I will definately try to purchase my next vehicle with Holm Automotive Center.
redwarts
Oct 3, 2015
Our family has purchased Chevy vehicles from Holm Automotive for many years. We greatly appreciate their expertise and no-pressure sales. Everyone was so helpful!
teacherjkf
Oct 3, 2015
The body repair is amazing. Everything looks brand new. Nate did a great job. Jeff was very helpful in getting my car to and from the dealership for the repair work. I will definitely use this dealership if I need body repair. In the future.
momstud86
Oct 1, 2015
Overall my experience was great with the dealership, was a little unhappy with the trade in value and the payment was higher then I wanted but we love our Traverse that we got!! Excellent customer service, they took care of my needs exceptionally well when there was issues with the vehicle and made sure to make my experience worth coming back for our next vehicle!!
teiron4263
Sep 22, 2015
This is about the 4th vehicle I have bought from Holm. Chuck Stein is always pleasant to work with. He strived to advise and get us the best deal. Pat was great to work with. He explained finances and warranty clearly.
ashnick08
Sep 21, 2015
My husband and I went to Holm Automotive this weekend and bought a Buick from Michelle. This is our 4th car from them. Everyone there from our salesperson Michelle, to Ross that looked at our trade in to Corey that did all over our paperwork. Everyone is Awesome!!! I would for sure recommend Holm Automotive for your next car!!!Thank you so much!!! We will see you again for sure!!
RonniJ
Sep 19, 2015
Jeff did an excellent job in providing customer service. He was friendly and talked to me like he knew me for years. I don't like salesmen especially going to car dealerships and I was hesitant in going to Holms to look for a car. Jeff put me at ease right away with his friendly grin and politeness. He was genuine and didn't come across aggressive in having to meet his quota for selling cars. It's nice to be treated as a human being and not just a customer.Everyone was friendly.\ and that meant a lot to me. Corey was exceptionally friendly and down to earth. He was confident in providing the information we needed. Matt was wonderful. Enthusiastic - you could tell he loved his job.
happycustomer
Sep 18, 2015
On a return trip home from Colorado when our Honda Odyssey blew a tensioner and belt. Got the car to Holms automotive service and received prompt and professional service. They completed the needed repair, although it took two days due to ordering parts, rented me a car so we could return home, and did their best to keep the cost down.Every one of the four staff I dealt with were courteous, attentive, friendly, and professional.
mcmiii
Sep 17, 2015
I have always had excellent experience and great service from Jamie, Jeff and Pat at Holm Automotive. I have been doing business with them for many years. I talk with Jeff and ask him to find 2015 Silverado LTZ/Z71 for me. He found the vehicle I wanted and made a great deal on. I recommend Holm Automotive for all your Vehicle needs!
OleSarge
Sep 14, 2015
Had very good initial contact with Jeff, very helpful in finding what I wanted. Corey though talks extremley fast for sure knows his job and acknowledges when a mistake are made. The problem was on delivery the Brand new truck looked like it had been detailed by my 8 year old. After bringing it back on Monday for the Simonize it still looked poor. The day I took initial possession I noticed it had a black bow tie on the back and yellow on the front. Jeremy seemed to shrug it off and again on Monday he told me it would cost me $115 to get them to match. It's a BRAND NEW $40000 truck they should match. I realize I'm just a soldier and not a high end client but still. I may go to Salina next time and maybe for service too.
The Parker's
Sep 14, 2015
Thanks Pat for taking our car over for service and bringing it back to us. And for making sure we had a car to drive!
Jan
Sep 14, 2015
My 2013 SRX had no lights & would not start. They responded immediately, diagnosed the problem, replaced the bad battery & sent me home in no time .
Bama Boyz bbq
Sep 12, 2015
Great service friendly. I was a walk in no problem they took care of me as if I had an appointment. I plan to come back for all my transportation needs.
Jeanette
Sep 10, 2015
I have never been a huge fan of auto dealerships (a necessary evil), but Jed, Pat and everyone else I encountered at Holm Automotive made me feel that there is hope. There aren't many car dealerships I'd happily visit during business hours... Actually there's probably only one, Holm Automotive. They have been up front (VERY important in my book), patient, flexible and worked hard to make sure I left with "the car" instead of a car. That's why I didn't visit with any other dealers after meeting with them. I also found that they market their vehicles AT value instead of above (another huge plus in my book). I don't plan to part with my Buick for a long time, but when I do I'll be going back Holm:)
ewolf18
Sep 9, 2015
I had a great experience at Holm Automotive, especially with Dave S and Corey. They worked hard to get me into a great car with a great deal ASAP after my car had been totaled. Dave knew I have an 8 month old daughter and he ensured that the vehicle I drove away in was going to be safe for her. These two went above and beyond and I couldn't be happier.
BillH
Sep 8, 2015
This dealership is great from every aspect. They found the vehicle I wanted and made me a tremendous deal on it. Their service is terrific as well. I definitely recommend Holm Auto!
buyinggal
Sep 8, 2015
I had a great experience as I had called Eric and asked about the Buick Lucerne listedHe had me test drive it, we talked about it , Corey helped fill out the paperwork and all went well. They were both great guys to work with and I wouldrecommend my friends to check out Holm Auto for their next purchase.
KatieD
Sep 5, 2015
They were all great guys and very helpful with all questions. Worked really hard to make sure we got the best deal on our new car!
Beachside223
Sep 3, 2015
I've been doing business with them for 15+ years. Whether you're buying a vehicle or getting an oil change the service is the best. Everyone is always friendly and helpful. I honestly can't imagine taking my car anywhere else.
Janjanbbj
Sep 3, 2015
I liked that I was taken on a tour of the dealership and was greeted everywhere with a smile and was told not to hesitate to call if I ever needed anything. I also am very impressed that the will come get your vehicle to have anything done to it even just a oil change.
MBrown
Aug 21, 2015
Great home town service that made my unfortunate fender bender easier to deal with. They fixed my truck, dealt with the insurance and got me back me back on the road. What more could I ask for?
n/a
Aug 19, 2015
Our visits to Holm Auto are always satisfactory, no complaints. Jamie Avers is excellent in service andcare of our vehicles, as is Chris Eckert in his salesmanship, he listens to our request and requirements in purchasing a vehicle. Definitely Holm Auto is where we will shop again and will continue to service our vehicles.
Autumn Fox
Aug 11, 2015
I take my car to only one place for body work, Holm Automotive. There is one reason for this: Andy Elliott, Body Shop Manager. Andy is professional, outstanding at his job, kind, and he is funny. And, if you have had a bad day--and often when visiting a body shop you have--Andy causes you to feel better simply by being who he is. Did I mention that he is also patient? Sometimes I move too fast through life and require patience from others. Andy has more patience with me than he probably should. The bottom line is that you will receive the best personal service and your car will look beautiful when you leave the body shop. Andy Elliott will permit no less.Thank you, Andy.Autumn Fox
ChadTay
Aug 10, 2015
He went above and beyond to care for our vehicles. Great lines communication always seemed open. The service to my vehicle was speedy and exemplary. Definitely recommend to anyone in the area.
1313.bandit1
Aug 5, 2015
Ever needed to buy a car and thought to yourself " I really don't want to go to a dealership and gothrough all the stuff they want you to deal with"?If this is how you feel go see the people at Holm Auto!!This was the best car buying adventure I have ever been on. These people understand what it's like to deal with everyday life. Best of all THEY CARE!!!!Dave, Cory and Mr. Magee worked hard to get me into the car I really wanted and at the best price.I will tell everyone I know how great these people and this dealership are.Thanks Dave, for everything and all the work you did for me.
TiaE15
Aug 4, 2015
My sales rep was low pressure, and very accommodating. Michelle was super sweet and very patient. Corey worked very hard to get me the best deal. Body shop was very helpful, kind, and supportive. They were able to get me a rental for cheap.
tony
Aug 4, 2015
We called the service department at closing time for a tire repair and they were kind enough to tell us to bring it right in. They would me more than happy to do the tire repair. Thanks to Jamie and Steve for being so kind to help us. It was deeply appreciated!
clay52
Jul 31, 2015
We took are vehicle in for new tires they had the best price in the area. We also had it serviced and an alignment done. In and out the shop in no time. Staff was very friendly and helpful.
happy customer
Jul 30, 2015
They fixed the problem in a timely manner and were very thorough in the manner in which they performed the inspection and service of my vehicle.
jguillo
Jul 28, 2015
I worked with Mr Chris Eckert, Chris was very good at walking me thru the buying process. I would recommend him to any of my friends or family.
hector2312
Jul 27, 2015
Dave and Corey make a good team, they help my wife and I we are very happy with the new Cadillac.we got a great deal and we hope to get the next care from them.
barb0907
Jul 26, 2015
This happened some months agosorry for the delay in getting this out...I was visiting my son who lives in AbileneI am from Scottsdale, Arizona & had a rental car from the airport in Wichitawas heading back to the airport to catch my flight..when I noticed a low tire warning light onso I stopped in & Jamie Avers was so very kind..took care of it right away & got me on my way to Wichita Again sorry for the delay in this. I received excellent service therewithout an appointmentI would recommend Holm Automotive Center to anyone.
james2c19v
Jul 26, 2015
We broke down in the middle of a road trip on our way home, only to have Holm tell us that it was so bad we might need a new car. It was a very stressful situation to be in, but Jamie really helped us through it. He put all the options on the table, including buying a new car there, but he didn't pressure us. In the end, he found a replacement engine for our car. He installed it and performed some other work to make sure the job was done right, and he stayed in the budget range he gave us. He showed genuine personal concern for us, and the car's been running great these two weeks since we got it back. Thanks Jamie! It's really too bad that our engine blew up on us, but by God's grace it happened just outside of Abilene. A very friendly regular customer even gave us a ride to and from the car rental place while we were waiting on the engine work. Thanks Kim Shaffer!
Merd0725
Jul 26, 2015
I lived in Abilene for 6 years and only went to Holm's once due to our vehicle at the business I worked at needed repairs. I never went there for any personal service or purchases. Now I wonder why I hadn't. We moved 6 months ago and decided to trade our car. We looked around and ended up at Holm's and had great service from our sales person Cale, with Jeff's help, to the business manager Corey. They worked with us in meeting our needs and we left happy customers. I've asked lots of questions over the years about leasing and never got it explained like Jeff explained it. Made sense and we went for it. We will definitely be back. (Especially for our service jobs.)
Denisemq
Jul 25, 2015
Cale was very helpful getting us the truck that we wanted. Corey was very knowledgeable about getting our loan financed and we were able to go home within hours of arriving with our new truck!! We got a good deal on our trade in vehicles and we got a monthly payment that worked within our budget!! We definitely recommend Cale and the Holms family for your next car! We will be using them again when we need another car!! We really enjoyed working with Cale and Corey. They were both very helpful, and cared about us and getting the deal we wanted and the vehicle we came for.
sonata2008
Jul 23, 2015
Willing to work with individuals on a need to see basis, very exceptional service! I had something go wrong with my car the day after my warranty expired & they even fixed my 300$ FOR FREE! Outstanding prices and I really really like my vehicle! Thank you so much Holm Auto! You guys really helped out a military family in need, don't know what our family would have done it wasn't for you guys. Thank you again!!
Cgi99
Jul 22, 2015
Great service, took my truck in in the morning and they were able to find the problem, replace my brakes and had my truck back to me before the end of the day! Everyone there is always helpful and friendly!
pickup man
Jul 18, 2015
I live in Nebr. We learned of this dealership through friends in our home town who had purchased a pickup from them. We checked dealers in Nebr.but were not met with the enthusiasm that we were given at Holm Chev ,Buick,Cadilliac in Abilene. Would travel back when we our ready again. Gene McNair Holstein Neb 68950
Colonel
Jul 17, 2015
Folks easy to work with, though had to do some haggling to get to the price that was agreeable to close the deal. Met the owner who seemed very sincere and caring towards new customers.
drive a lot
Jul 12, 2015
What I really like about Holm auto is they are honest about what needs done on your car and never need to worry are they just trying to sell you something.Jamie in the service department is someone you can trust and I always feel he is looking out for my best interest.
greatful family from Indiana
Jul 11, 2015
My family and I are very Greatful that when we got stranded it was close to your dealership. We had limited money to work with and miles & miles to go to get home to Indiana. Without Jamie Avers and his team we'd still be stuck because everyone else we called wanted my arm &leg to fix our Envoy. Very greatful that Jamie Avers went above & beyond to get our Envoy up & running. We made it to Indiana safe and sound .THANKS AGAIN!!
MagdaS
Jul 10, 2015
We visited Holm Automotive Center because during our long trip to NY our chevi signalised problems with tire pressure. Service consultant took care of our chevi and after a short while everythig was repaired. Thank you for your service!
Paula
Jul 10, 2015
The personnel, especially Jamie Avers, in the service department at Holm's have been helpful, efficient, friendly, knowledgeable, and fair over the many years that I have had oil changes and work done on my cars. I appreciate their work ethic and professionalism so much and would not think of switching to any other service department. Jamie deserves much credit!!!
Jrmjeep
Jul 9, 2015
Awesome! Didn't know they were open so late, and it allowed me to get my car in before a weekend trip. And they finished in less than 30 minutes, so it made my night!! Thanks again!!
Valerie
Jul 7, 2015
Holm Automotive has always went out of their way to help us find the vehicle we wanted! They are awesome people to work with! We will continue to go to them for all of our future purchases!
kathyc
Jul 4, 2015
The salesman we dealt with was friendly, helpful and very knowledgeable about his product. Stayed late to help us understand the functions of the car we purchased. We would recommend him and the dealership to anyone.
Sonja
Jul 1, 2015
The best dealership I've ever worked with! They went above and beyond helping me. They make you feel like you are the only costumer they have.
Chevy
Jun 30, 2015
Would recommend this dealership. Eric was knowledgeable and helpful. You can tell Corey knows his function well....maybe should slow down when talking (just a bit) but was very helpful and explained everything in detail.
stdaugherty
Jun 23, 2015
I've had great service at Holm. We usually deal with Chuck Stein but I bought my 2014 Camaro from him and Hunter. It's always great to go in and see the friendly staff when I service my Camaro and Tahoe.
John Backlund
Jun 20, 2015
They couldn't have been more helpful pointing us in the direction of getting a Rent-A-Car and assess the mechanical problem. They couldn't of been more helpful pointing us in the direction of getting a Rent-A-Car and assess the mechanical problem. If your car breaks down in the Abilene Kansas area, go to Holm Automotive just off I 70 on Buckley. Even if your car is not a GM product, they will still help. They won't take advantage of you Thanks Jamie
stew2020
Jun 19, 2015
Jamie was able to get my vehicle serviced and returned to me in less than 5 hours on a same day drop off. Excellent job.
Irish
Jun 17, 2015
We were very pleased with everyone we dealt with at Holm Automotive. They listened to what we were looking for and helped guide us in that direction without being too pushy. We were explained the different options available to us and then answered any questions we had. Wonderful experience.
johnm366
Jun 13, 2015
the best parts service i have ever been to they got my isuzu rodeo parts very fast.they even sent them to my apt. i think i will always do my parts shopping here
Caddy06
Jun 11, 2015
All staff members were very welcoming and were very knowledgeable. The service time was double what I was told it would be, but they were very attentive and made the lengthy stay as comfortable as possible!
Thetomcat63
Jun 11, 2015
I was in and out in no time. Treated with courtesy and respect. Truly a pleasant experience. Would highly recommend this dealership to anyone in the area. Sales and service top notch.
Rockchalkrocky
Jun 3, 2015
Very helpful, did not feel pressured to buy. The extended warrantee was confusing, wished Corey would have just started out telling us the cost rather than including it in the payment plan.
Van & Teresa
May 28, 2015
A very positive working staff!Great customer service skills are being applied!This is our 2nd time working with Holms Automotive, which hasbeen a great experience! Hunter has stayed in touch with us & has a knowing sense of what type of vehicle is right for us and our needs. Highly professional!Corey, with his patience, professionalism and kept the sting out of signingfor a new vehicle to us!.
cadi lover
May 22, 2015
It was as if Chris Eckert read our minds. We purchased the 1st car he showed us & we're thrilled with it! Then Pat Magee walked us through the best financing option & had us merrily on our way with beautiful Cadi. This is without a doubt one of the best car buying experiences we have had! Thanks Holm Automotive Center.
Allison0520
May 21, 2015
Holm is the best!! Every time I come in for service it never takes long to finish and the employees are always very friendly. They go above and beyond
Anonymous
May 20, 2015
Loved working with Jeff. As always he was amazing and helped me find exactly what I was looking for. Even when Jeff wasn't available himself he made sure that I would be taken care of. Quality Care.
julie76
May 18, 2015
Once again Jeff Holm and staff made car buying a quick and easy process,my husband and i called Jeff and he found what we both wanted,had us come in once they arrived and within an hour we were out the door in our new vehicles, couldn't have gone any better, Jeff always goes the extra mile to make sure we are satisfied and happy.
Cfrakes1
May 15, 2015
I had put off purchasing a vehicle for several months because I dislike the process from start to finish. I decided about 530 on a Thursday that it was time to just rip the Band-Aid. I let Jed know which vehicle I would like to look at, met him about three minutes later, took it for test drive and walked out the door with keys to my new vehicle by 7:15 PM. These guys changed every preconceived opinion I have had about buying a vehicle. I will do business with them as long as I live in the area.
DRHow
May 14, 2015
Holm Chevrolet is a great place to buy a pre-owned or new vehicle, everyone at Holm are fast, reliable and friendly. They help you get the best deal around possible. If they don't have the car you are looking for they will try to find it for you. I have always enjoyed the employees and my visits at Holm Chevrolet.
RogerM
May 14, 2015
As always, the Service Department did a wonderful job! Special thanks to Mindy Thorson who does a really good job and seems to go the extra mile to make things right! Tim and Jeff Holm did make an effort to introduce themselves, although Tim had met me several times before and is not really that genuine, it is the effort that counts. I also visited with the sales department about a new car...I'm not impressed with them, especially Jed Smith, who lacks knowledge-just does not know his products well at all. I will talk with Ross Taplin about the situation and if not resolved, I will speak with on of the Holms who will fix the problem. The dealership will fix the problem.
Wcaselman
May 14, 2015
This was our first car buying experience with Holm Automotive and it was great. Chris our salesman was not pushy at all and was very informative from the time we walked into the dealership. Corey the business manager was also great to deal with.
Kathy White
May 12, 2015
I took my Yukon in for some minor body repair and very pleased with the service I received at Holm Automotive. Dede in the body shop is very professional and goes out of her way to explain everything. When I picked my vehicle up 3 days later, it was washed inside and out and the repair was not noticeable at all. I went inside to pay for my rental car, and Kim told me there was no charge!Holm knows how to take care of their customers and I will be one for life! Thank you!
NewEquinox2014
May 11, 2015
The service at Holm has been great. Chuck Loader has always been friendly and very helpful. He always answers all of my questions and has given his advice on what to do with any issue I've asked about.
Coloradogirl
May 11, 2015
Recently we experienced car trouble on our way from Manhattan, Kansas to Colorado. Our service dealer directed us to Holm Automotive. From the moment we got there, we were treated extremely well, as if we were longtime customers. Jamie Avers was very honest about what he felt comfortable fixing on our Lexus and what he thought could best be done by a Toyota agency. He made all the arrangements for us to get back to Manhattan and even called later to make sure everything had gone well. What was also impressive is that while we were waiting for the inspection on our car, we had a chance to observe other staff members and their interactions with customers. Truly an amazing rapport with each and every customer was witnessed. Thank you for helping us and being so gracious and kind.Nancy and Stephen KieferManhattan, Kansas
larrygibbs12
May 10, 2015
Wonderful staff worked as a team to find us the right vehicle. You are greeted on a first name basis and feel welcome. Cory explained the financial details well at closing giving us time to understand and ask questions. We have purchased multiple vehicles in the past. Hunter has been a great sales representative giving us several options. We did appreciate Jeremy's expertise in setting up our new vehicle and explaining all the awesome features. We know we can trust the excellent Service department to keep our vehicles on the road.
Pearl23
May 8, 2015
Needed tire and battery help late in the day. Service was friendly and very helpful. Polite and detailed about what needed done and what to do in the future.
hb1912
May 8, 2015
My 1st collision claim. Walked me through it, explained things very well. Very prompt with service. Even washed my car!! DeDe was great to work with.
shiny car
May 7, 2015
Easy to make appointments for service. Excellent waiting area while vehicle is serviced. Friendly and knowledgeable employees. Fast and efficient service. Waiting time less than 35 minutes for oil change and tire rotation.
Mel
May 5, 2015
I found the dealer to be very helpful. They gave me a good deal and spent a lot of time getting the deal together. They go all out for the cust
SMJ12
May 5, 2015
I wanted a second opinion to see if I was being lied to by another dealership and I was referred to Chuck Loader at Holm Auto. Not only did Chuck have price quotes ready for each instance, but he was able to get me in on the same day of my call within a few hours. After a quick check, my car was declared safe and sound with no indication of the "bad wheel bearings" diagnosis from the other dealership. Chuck has saved me over $750, the stress of deciding to fix my car or buy a new one (which the other dealership pressured me to do), or pay to rent a car for my long trip back home to visit family. I really do recommend anyone to visit Holm Auto if they have doubts about their current mechanic/dealership putting one over on them. Mine did, and they aren't mine anymore.
jimmy21
May 5, 2015
Had a recall and they were very friendly. Took my car back and it was back to me in less than an hour. Service was excellent.
Happy Customer
May 3, 2015
We ordered tires for our vehicle from Jamie Avers at Holm Automotive Center. They arrived on a Friday. On Saturday morning we called and asked if it would be possible to have the tires placed on our vehicle with an oil change and service that morning, as we were going to be passing through Abilene on our way to Manhattan to visit our son. Chuck Loader said, "Sure, we will try to work it in when you get here". When we arrived we were greeted with a smile and great hospitality. They quickly worked us in and we were soon on our way down the road. This is outstanding service in every aspect!!!
Rich270
May 2, 2015
The dealership was very friendly and spot on with the prices. Very helpful in getting just what I wanted....including the ball cap for my son!! Thanks JED!!Also appreciated Tim Holm taking the time to make sure my purchase went well!
yo
Apr 29, 2015
Excellent, friendly, and timely service given by Chuck in the service department. The service department is fast and reliable, and I am definitely going back for any of my future needs.
ashley123
Apr 28, 2015
I was very pleased with the experience at Holm Automotive. Michelle was very friendly, helpful, and fun to work with. If I ever need to buy another car I would go back and deal with Michelle again. she made it fun and exciting to come back again. The company is very friendly and treats you like family. Pat also is helpful and friendly. He explained all the paper work to me. I thought it was very nice that Pat had sent a driver down for me to sign a paper that I didn't sign the day before. That right there is awesome customer service. Overall I had a excellent experience with both Michelle and Pat. Thanks again for all you two did for me to make buy a car a good experience.
olets
Apr 24, 2015
They are the epitome of what a dealership should be from buying or leasing a vehicle from them, which we do, to the service department. They replaced my steering wheel today because the leather was defective they were, as always friendly, helpful, not only polite but genuinely interested in helping me, efficient and once again performed a service for me that was professionally done. I love this dealership and will not go anywhere else.
wjsljsii
Apr 24, 2015
Was very happy with my last service experience at this dealership , from the salesperson who setup my service for my car to the great work done to the car in the service department. The car runs like brand new and the price was under $ 90.00 . Thanks to you all, and it all worked because of Pat.
kduncan11
Apr 23, 2015
Got me a great deal! Will always be a customer! Michelle Holt did an amazing job and already had the vehicle I wanted picked out for me and Pat was so honest and helpful with everything! We will be customers for the rest of our lives!
dandy
Apr 22, 2015
The title almost says it all: we have bought vehicles since the '80s and we will buy more! Thanks to Jeff Holm - Dale and Dorothy Grothusen
fishon39
Apr 21, 2015
They fixed my problem and always treat me good when I come in. I always tell everybody that I met what a great deal from holm and tell them I get great service there.
JLS
Apr 21, 2015
Purchasing our new '15 Equinox was a GREAT experience! Can't say enough about HOLM'S employees. They ALWAYS "go the extra mile" - every time!!!!
Kendra1111
Apr 20, 2015
Excellent service. Our Suburban quit on the way to dropping it off at Holm Sunday. Chuck called about 915 Monday morning to say we needed a new fuel pump. He stated it would be done by Tuesday afternoon. He called at 4pm Monday & said it was done. Niles Guerra & Brad Singer had gotten the fuel pump on an afternoon truck & my suburban was done. Chuck then offered to have his service guys pick me up because they were on their way back from Salina. Thank you for the quick & excellent service.
gary1113
Apr 18, 2015
We had our 2006 Buick Lucerene in for an oil change, tire rotate & balance, and a new cabin filter the work was done in a timely and professional manner. All of the staff was very friendly and the dealrship is kept clean from the shop to the showroom. I would recommend anyone to take their vehicle there for any kind of service.
jessie7531
Apr 18, 2015
Had the oil changed in my car and the tires rotated. Jaime Avers always provides excellent customer service. I will continue to return to Holms.
dredetzke
Apr 17, 2015
I have been here many times for service and buying new cars. They have always been very helpful and done a great job> I keep going back anyway.
Kevin Miller
Apr 17, 2015
Have always come to Holm Automotive for all service work. Have never been treated unfairly by the service department. Jamie Avers always greets his customers with a smile.
Kathybr68
Apr 16, 2015
As always, I have been coming to Holms' for all my repair and service needs for the past 6 years, Chuck Loader took great care of me and had my Impala in and out in less then an hour. We have a total of 4 vehicles, with 2 of them actually leased from the dealer, we would not take them anywhere else. Service is always great, Chuck is always very helpful and friendly. Great job !
Bruce
Apr 16, 2015
Very helpful, I came in for and oil change and asked if they would have time to check the balance on the tires. I had a vibration and road speed (75). The took the time to explain what the issue was and what they did to fix it. Great job. thanks
kjones
Apr 15, 2015
this dealership goes out of there way to make your experience enjoyable. From service to sales everyone was well experienced and knowledgeable. Thanks for a good experience great job.
RFD
Apr 15, 2015
This was our first visit to Holm Automotive and we were very pleased with the treatment we received when purchasing our Equinox. Very friendly. Very helpful. We worked with Jeremy and he had great follow up. Would recommend to others.
Leann
Apr 14, 2015
We went in for a recall fix and an oil change. Due to their added inspection they found that the car was in need of alignment and tires. There was no pressure to make an immediate decision. Chuck gave us all options available and the timeline in which we could have the tires changed. Couldn't ask for friendlier service.
Seadog1
Apr 14, 2015
I always buy my cars from Holm and take them to the dealer for service. It is great to be able to make an appointment on line and the service adviser keeps you up with what is going on. To be honest, my present car has not needed any repair but the service is always fast and priced fairly. The dealership is clean and comfortable to wait for the completion of service. This is a great place to get a car and great service!!!
Todd
Apr 14, 2015
I had another excellent experience today at my visit. I would highly recommend Holm Automotive to anyone looking for professional automotive services. Very trustworthy and the value is always there.
Walter
Apr 14, 2015
They scheduled me for the time I needed, and once I got there, my wait was minimal. Very friendly and accommodating from the time I arrived to the time I left.
Angel2015
Apr 14, 2015
The service was excellent the personnel were very respectful and polite. They even ordered the recall part and explained what it was for. They were very knowledgable.
David22
Apr 14, 2015
I had a great experience with the Holm Automotive body shop and dealership. I live in Topeka, Kansas and could have gone to any shop there but I had heard many good things about their shop. What a great choice! Andy & Dede are very friendly and easy to work with. I got my van repaired at a great price and it looks as good as when I bought it. I would recommend Holm Automotive for any business needs.
djfr51
Apr 14, 2015
I had my Traverse serviced on the 9th of April. I was greeted with a smile and welcomed by Chuck. He took care of everything and I just had to go to the waiting room and I ate my breakfast I brought with me. It didn't take very long to get it done because I was still eating my bagel. Chuck told me to take my time and my keys would be waiting for me at the cashiers. I enjoy going to Holm's dealership. I always get great service and I know that everything will be done correct and to my satisfaction. I was able to get advice on how I could fix a scratch that a trailer did to my car. It wasn't enough to have the body shop repair or to file a insurance claim. Chuck got me the car paint polish I needed to cover it up. He reassured me that it wasn't serious and it would be fine. Everyone is so professional and friendly. I've been going to Holm Auto for 16 years and I've brought 7 vehicles from them. Thank You, Everyone at Holm's.
57chevy
Apr 12, 2015
Staff are very knowledgeable and friendly. We got the oil changed and had questions on several items, which they took care of. We are planning to keep our business there at Holm Automotive Center.
daneenlandis
Apr 11, 2015
My family has conducted business with Holm Automotive for 20+ years. Now that I am back in the area, there is no where else I'd purchase a car from, or take my car for service. After making an appointment to have my oil changed, I dropped off my car a few hours earlier than the scheduled appointment. Chuck Loader welcomed me to the facility and communicated that all would be taken care of. I received a call 1 hour before my actual appointment that my vehicle was completed and ready to pick up at my convenience. I am continually impressed with Chuck's professionalism and kindness. Thank you for another great experience!
dkp3nal
Apr 11, 2015
Even though I contacted him late, Chuck got my car in and out without hesitation. He always provides me with great customer service!Thank you Chuck! ; )
Elehcim
Apr 11, 2015
I received a service appointment for the date and time I wanted with only one call. Chuck greeted me with a warm hello when I walked in. When I was asked if I would be waiting for my vehicle I said I had a friend in town I would be visitng. Chuck took my phone number and called to let me know my vehicle was done. The service area is always clean and someone is there waiting to assist you. The cashiers have always been friendly. Got place to buy/service your vehicle.
bigdcscott
Apr 9, 2015
Employees are always very friendly,courteous,cheerful,well-informed,and up to date on all problems. Chuck was very knowledged and up to date on recall.
Paul
Apr 8, 2015
The dealership as a whole very was friendly. The sales staff, sales manager and the business office were all very intentional about helping find the right vehicle and completing the sales process in a timely manner.
Red Power
Apr 7, 2015
Contacted Chuck Loader after receiving recall notice on our vehicle. He was very accommodating in ordering the parts, notifying me when they arrived and scheduling the repair to fit MY schedule.Very professional and courteous.
Konterity
Apr 6, 2015
I had some problems with my 2005 Cadillac CTS and I took it to Holm Automotive Center where I spoke with Chuck Loader. He was able to get my car in right away and they gave me a complete run down of my car. Chuck pulled together quotes and they fixed my car in a very timely fashion and the quality of the work is excellent. I will always take my vehicles to Holm's now to get service work and repairs done. In the near future, I believe I will be buying my next new car from there as well. Check them out folks if you aren't already a customer... You wont be disappointed.
Roger & Sonja
Apr 1, 2015
Dave and Corey made our day. My husband and I felt like we were family because of their friendliness and courtesy. The rest of the staff were just as nice. Holm Automotive will definitely be on our "most recommended" list.Thank you very much.
bbswartz
Mar 30, 2015
Stopped in dealership just as they were closing to get a flat fixed on my wife's car. They stayed late and fixed the tire right away. Really appreciated it
Irish
Mar 28, 2015
We traded for a new vehicle this week, and felt like Eric and Corey were great to work with and treated us very well. Thank you, Holm Automotive.
delvin
Mar 27, 2015
Jamie and Chuck in service are always very friendly and helpful. They make sure all my needs are met. They always keep me informed on repair progress. Eric and other sales are also friendly and helpful. I am always treated like family.
Kent
Mar 27, 2015
Was explained what needed to be done to car in a very understandable manner. Understand that the way vehicles are made that there is a considerable expense just in the labor to repair the vehicle. Chuck did a very good job, was easy to work with, and very satisfied with the work done.
michaelolso
Mar 26, 2015
The people were helpful, friendly , answered every question and that alone made it a good experience. Not to mention the fact that their work has always been top-notch. I trust them with my service needs in any situation. Chuck was great and the lady in the office (whose name I forget) was very friendly as well.
magpie34
Mar 25, 2015
Helped my with my newborn son by pulling in my car, carrying my bag, and opening my doors for me. Very Helpful!! Definitely would recommend to anyone!!
Christine71
Mar 25, 2015
Chuck was been great to work with. He has always been very nice and has went above and beyond for me and I appreciate that.
drnater
Mar 24, 2015
Michelle and Corey were very helpful with my first new car purchase! They were very open about the process and answered all the questions I had! Definitely enjoyed the experience!
CCole
Mar 23, 2015
Chuck Loader, assisted me with my car services. I couldn't have been more pleased with his service. I recently took my car to Quick Lane in Manhattan KS and they refused to service my car because they were "expecting a customer from Junction City", which I had just came from their. Anyways, I will never go back and continue to get my car serviced at Holm's Automotive.
jkramer
Mar 21, 2015
Pleasant experience overall. The staff was awesome!We will be back for sure when it is time to purchase another vehicle. I have only heard great things about this dealership
Natalie
Mar 21, 2015
Eric has been a long time salesman for my family and has done a nice job. I appreciate all of his help. He's gone out of his way to get what we are looking for at an affordable price.
Mike
Mar 16, 2015
Thank you to Jed Smith and Corey Neufield for making our pickup purchase an exceptional experience. We enjoyed the no pressure sales approach and the upfront honesty. We came in with a list of what we wanted as far as financing options and a price point for the vehicle, they far exceeded what we asked for and then some. This was our first vehicle from Holm Automotive but it will not be our last.
Happy
Mar 15, 2015
My husband and I made our first car purchase from Holm five cars ago when we purchased our first used Cadillac Seville in about 1995. I am a widow now and trust my car decisions to Holm completely. I have to drive past several dealerships here in Junction City to get there but feel much more comfortable with the crew in Abilene to take care of everything to do with my car!
Abby McKenzie
Mar 9, 2015
Holm Automotive is always so friendly when I have to take my car in to get serviced. This time however, my check engine light would not stop coming on my dash board. Chuck was very friendly and helpful with assisting with this problem. There facilities are nice and always extremely clean. I would recommend Holm to anyone needing their car serviced. The service department is very knowledgeable in what they do. Thank you Chuck and Holm =)
gonzo78
Feb 28, 2015
Thank you to Dave Surritte, and Corey,and the finance team for the experience! We are very happy with the purchase of our 2012 Durango! And the facility is great along with the dealership staff!
Mary
Feb 25, 2015
My overall experience was awesome. David Surritte and Pat Magee were very patient and understanding of my situation. I didn't get to meet Corey but I did have the opportunity to speak with him on the phone. He was very efficient and quick in getting me approved for my loan. I couldn't have asked for better employees to deal with. I will definitely be recommending them to any of my friends or family members that I know are looking for a vehicle. I really appreciate all the help these three gentlemen provided me. They were the best!!!!
jrk
Feb 22, 2015
Eric Altwegg was a pleasure to work with. He is straight-forward and doesn't engage in the mind games normally associated with buying a car. Everyone we talked with was pleasant, professional and courteous. This is clearly a dealership that cares about customer satisfaction.
ddemsky
Feb 20, 2015
My son unfortunately had an automobile accident while traveling through Kansas on his way home to Alabama. It fortunately occurred in Abilene, KS. as his Toyota Tacoma was not drivable to continue home. The people at Holm Automotive helped in numerous to help secure the truck repair through our insurance, secure his cargo, and even provided a ride locally for him to continue home while his vehicle was being repaired. I could not ask for a better company to deal with over such a long distance. Upon completion of the repairs and retrieving the vehicle to continue home, I was grateful for the degree of inspection and testing they went through to insure all repairs were 100% complete and that no issues would arise on the 900 mile journey home. Thank you Dede and Andy.
smm916
Feb 20, 2015
Very experienced and knowledgable service department. Sales and finance department very willing to cater to my preferences and my financial requirements. The Holms team made buying my car a fun experience!
steven
Feb 18, 2015
Michelle holt was awesome in the way she conducted herself during the process. Her friendly personality and her kidding like attitude made the whole process fun and enjoyable. Jed was also super in helping out in anyway he could!! Thank you for making it feel like a small town dealership instead of the super large dealer that I hate to go into!!
Alan
Feb 18, 2015
I like keeping my business local and simple and easy to get help in case its required , everything went smooth and trouble free in securing a acceptable trade
Angie
Feb 17, 2015
Scheduled quickly, oil change taken care of quickly as well. Loaner car available when requested. Have been more than pleased with each visit. Much appreciated. Chuck is as personable as can be. Thank you!!
Lisa
Feb 13, 2015
My husband & I both usually hate the vehicle buying experience, but Jed Smith made our buying experience an easy & enjoyable experience. Jed was super helpful and we didn't have to go through hours of back & forth negotiating the deal like we've had to during past vehicle buying experiences. It was so nice to have a dealership let the salesman do most of the actual "dealing" and not have the salesperson constantly going to the 'sales manager' every 10 minutes then waiting 30 minutes or longer for an answer from the sales manager then having to negotiate more. Holm Automotive prices their used vehicles at a fair price to begin with and doesn't try to take advantage of their customers we discovered after searching for a used truck at many different dealerships - fortunately we decided to look outside of Salina and found Holm Automotive! Next time we need a new or used vehicle or hear of a friend looking for a different vehicle we will recommend Holm Automotive and Jed Smith! We should also mention Corey in financing as he was super helpful and not pushy. THANK YOU for making our vehicle buying experience much easier and more enjoyable than we've ever experienced before!!
shanback
Feb 13, 2015
Chuck is always very helpful, professional, and courteous. Always addresses all my concerns and goes above and beyond! Definately recommend contacting him for any service work you may need done!
Larissa T.
Feb 12, 2015
I had been to 10 different dealerships and had no luck at any of them, then, I went to Holm Automotive and had the best experience! I told Jed what I was looking for, what my budget was and he went out of his way to help me! He came in 2 hours before he was even scheduled to come into work just to make sure I was taken care of! While I was waiting on some paperwork, Tim (the big boss man, as Jed put it) came over to welcome me and took time to get to know me. That made me feel like I was more then just revenue! Corey was great also! He worked late the night before just to make sure everything was in order before I drove all the way over there. Out of all the places I have been I have never had such great, friendly service! They made me feel like family and went above and beyond to help me! I highly recommend going there and will most definitely be back!
wickey1983
Feb 10, 2015
Very friendly and knowledgeable Staff. Great buying experience and wouldn't hesitate to go back to them for any vehicle needs. If you are looking for a used or new vehicle go to Holm automotive and I guarantee you will be VERY satisfied with your purchase!
jkparker
Feb 10, 2015
We just purchased our third vehicle from Holm Automotive, a 2015 Chevy Malibu. The customer service we always receive from Jeff Holm and Pat Magee is second to none! They take the time to sit down and go over everything with you from start to finish. We won't go anywhere else to buy a car! Thanks Jeff and Pat for all that you do for us!!
TahoeStan
Feb 9, 2015
We continue to come back Holm Automotive and have all our dealings with Jeff Holm for our purchases. He does a great job & we are extremely happy with him.
Calin
Feb 2, 2015
I was recently in an accident and stranded in Abilene. The staff was extremely kind and helpful through the process of getting my car fixed. They made me feel like a priority and that I was in good hands. Eric and Dede were quick to respond to my many questions and did everything they could to get my car back to me as soon as possible. I would recommend them highly.
Greg
Feb 1, 2015
Very pleased with sales, Eric, the service dept always go out of their way to answer our questions,Corey also was very good also,would recommend to anyone
Linda
Jan 31, 2015
Great and friendly service. Very clean facilities. Location works so much better for me than going to Salina where it is like a zoo up there at Conklins.
sugarplumnks
Jan 30, 2015
We brought our 2004 Malibu in for a recall and ended up buying this 2012 dodge avenger! We been needing to get another car and we thought this was a great deal! Hope it serves us as well as our Malibu has!
terry
Jan 29, 2015
My car was hit in a parking lot while I was in Abilene. I took my Ford Edge to Holm to be repaired and rented a car to drive while the repairs took place. Andy and DeDe in the collision center were great to work with. My car was repaired in a timely manner and the quality of the work done to repair it was excellent. DeDe and Andy also handled the rental car details and return. It was a pleasant experience with no stress or worries on my part. I would recommend Holm collision center to everyone.
Mary Amess
Jan 28, 2015
I just purchased a 2014 Buick Encore, and had a great experience. Chris Eckert is very understanding and is very helpful to those of us widows who know very little about buying a car! I feel very comfortable dealing with everyone there. Pat Mageeis excellent explaining the paper work. The fellas back in the Service Dept do asuper job. My son lives in Colorado Springs. He checked out the same vehicle thereand says Holm Automotive has really treated me right.
annettaf
Jan 28, 2015
We are very happy with our new 2014 Chevy Traverse. We went to the dealership shopping for a used vehicle, but couldn't pass up the deal on this new car. Our salesman, Hunter McMillen explained everything about the car very well and was very friendly and helpful as he was working two sales at the same time! Next we worked with Pat Magee in the finance department and he was very helpful and professional as well. I have nothing but good things to say about our experience at this dealership.
costello
Jan 27, 2015
I have delt with Holm Automotive before and I have always felt good about the way they treated me. Chuck Stien is a pleasure to work with.
LynnKruse
Jan 27, 2015
I have purchased 3 vehicles through Holm Automotive and have never had a disappointing experience there. However, this visit was different! My interactions with Michelle Holt was as positive as always; she is completely professional in her interactions with me as well as very knowledgeable about the products she has to offer. Throughout the process she was honest and helpful. I would highly recommend Michelle to anyone purchasing a vehicle. After waiting for at least an hour to pay for (not finance) our purchase, we were shown to the office of Corey Neufeld. This young man was extremely offensive, pushy, and arrogant - something I am not used to experiencing at Holm Automotive. If I had talked with Mr. Neufeld before working with Michelle, I NEVER would have purchased my vehicle - honestly, I was tempted to walk out of the business without purchasing the vehicle after speaking with Mr. Neufeld. Holm Automotive has a history with me as being a caring, understanding, and professional organization. Hopefully this situation will be resolved appropriately by the company. Holm Automotive Service Department has always done an outstanding job of keeping our vehicles in the best condition; Jamie and Chuck and the maintenance staff are top notch.
Mgoetz
Jan 26, 2015
I never feel pressured to make a quick decision on a vehicle. Chris has always been patient and helpful during the buying process. I highly recommend Chris and Holm Automotive.
squeak33
Jan 26, 2015
As a long-time satisfied customer of Holm Automotive, I was very happy with my recent experience in leasing the new Buick Verano. Chris and Pat were most helpful, courteous and efficient as all others are at Holms. Highly recommended.
joestokes
Jan 24, 2015
The guys at Holm were all excellent to deal with! Can't say enough good things. I will definately be dealing with them again... Highly recommended!!
Karman
Jan 22, 2015
Found the vehicle I wanted on Holm's Automotive lot. Jeremy Plott-sales and Corey Neufeld-financing are very courteous and made me feel like I was the most important person in their day to serve.
Tara
Jan 22, 2015
We will for sure be back for our next vehicle purchase. Jed respected our budget and was never pushy! Also, the finance department was great. We had a goal of what we wanted our interest rate to be and Corey made it happen. Overall amazing experience!
Scott
Jan 19, 2015
I needed my truck for travels for sales out of town and found it stuck in 4WD when ready to leave at 3:30 PM. Chuck made room in the schedule to get it looked at and fixed so I could go make sales calls. Dealership had knowledge of the problem in this model of pickup and knew exactly what it would take to fix it. Most important to me though was getting me in when I limped in the door.
Shawn
Jan 19, 2015
Jeremy plott and chuck loader went above and beyond to get me my truck. I came back to holm automotive because both of the above mentioned guys i trust. Pat magee found me a great loan rate and i drove away with the perfect truck for me making it vehivle number ten in last 14 years from holm automotive. Jeremy, chuck, and pat magee need a pat on the shoulder
DNels
Jan 19, 2015
Michelle Holt is the best sales rep I have ever had when purchasing a new vehicle. Thanks Michelle for making this such a great experience. I love my new Chevy Colorado!!
lindaledford49
Jan 16, 2015
We were very pleased with every branch of the dealership. Jed was wonderful. Pat was efficient and organized. We felt comfortable and welcome. We had driven a few hours and had our little dog with us. She was welcome to come inside and sit with us. We were offered water and coffee to drink. Rest rooms were immaculate. Employees were all diligent to use hand sanitizes. Entire facility was spotless.
Sheryl Fulton
Jan 15, 2015
Love that Folks know me by my first name. Always like to visit dealership and know the car is well taken care of. No real need to write 25 words just to fill the space.
RTBurger
Jan 11, 2015
We started looking for a bigger car for Grandkids and Holms had the vehicle we were looking for. The overall experience with them was great didn't feel pressured in anyway and very comfortable with the service we got Thanks again Cale, Jeff and Corey.
trayjackieaa
Jan 8, 2015
I have always bought used cars not this time they helped me get into my first brand new car so excited will go back Thanks Dave!!! I love my new Malibu and the experience was great I was very pleased with my purchase Holm Automotive will defiantly be my dealership of choice
fishon39
Jan 8, 2015
Jeremy and Jeff did a great job finding me a SUV. They bent over backwards to find me one. This dealership always finds a way to treat me good.
ckohler11
Jan 6, 2015
All departments were great to work with but being able to work with Jed Smith was even better. He made me feel comfortable throughout the whole process which wasn't the case at the previous dealerships I visited. Definitely will be returning to Holm Auto for my future service needs and car purchases.
kberv
Jan 6, 2015
Everyone at Holm Auto is ready to help with any needs! Service department has a great group of people working there and know what to do and and how to fix it!!
Reggiet1
Jan 3, 2015
We were treated very well by everyone at Holm Automotive! Chris Eckert, Ross Taplin, and Corey Neufeld all provided outstanding customer service during our visit. Thank you!
swbrown72
Jan 3, 2015
Jeff Holm and Corey Neufeld made the purchase of new auto a pleasant experience. Everyone when the extra mile to make it easy to purchase a new auto from Holm Automotive Center. Thanks!
magpie34
Dec 31, 2014
All departments are great and everyone is so helpful!! Jed is a great salesperson to work with!! We will go back when it is time for a new vehicle!!
Graham
Dec 31, 2014
Great people who will and always get what you want with the best experience.They are so good that I drive 20 miles just to see the smiling faces.
Jan Kolzow
Dec 29, 2014
We had the opportunity to work with several employees at Holm during the test drive, talking trade-in value for our vehicles, visiting the part department to order a bed cover, and to finalize the deal. We are so impressed the friendliness of the employees, their helpfulness, and knowledge of the truck. Tim Holm and Matt Holm took the time to introduce themselves and thank us for our business. Michelle Holt was such a joy to work with.
dgingles
Dec 27, 2014
Michelle was excellent to work with and got up into a nice used vehicle in the shortest amount of time at a very fair and reasonable price.
DougS
Dec 24, 2014
Excellent work by Chris Eckert to make this sales customer and his wife happy!!! Chris had to work long and hard to get this deal done, and he did so without complaint!
Merta
Dec 23, 2014
Overall great service. Kari is extremely friendly and wonderful to work with. Mr. Loader has also provided good service. The only recommendation I would make for Mr. Loader is instead of emailing the customer to let them know their car is done. I would suggest contacting the customer by phone or text. Mr. Loader had sent me an email stating my son's car was done but unfortunately I was not in my office to receive the email and had to call the dealership to find out the status of the car which had been finished 30-45 min prior.
Lori S.
Dec 21, 2014
I originally purchased a '94 Grand Prix from Holm Auto in 1997 (salesman was Eric Altwegg) and had a great experience at that time. When that car started having age-related issues in 2014 and a replacement was needed, Holm Auto was the first on my list of places to check out for a new-to-me car. I did so via Holm's awesome website. I was able to easily search the used vehicles and found one that would work with my budget and which was one that I liked. I contacted the dealership about the car I was interested in (2008 GP)early one afternoon--Dave Surrette and Corey Neufeld went above and beyond (and stayed late) to make sure that I had the car that same day!Holm Auto is the #1 dealer in the area, in my opinion. I highly recommend them!--Lori S., Junction City, KS
abilenebestauto
Dec 20, 2014
Holm Auto is most accommodating at working me into their service schedule. I put more than 40,000 miles on my truck each year and must have my vehicle in top working condition. Jamie is knowledgeable and informative as to what needs to be done to keep me safe on the road.
Ablackwood
Dec 19, 2014
Had great customer service from Jeff and Pat when purchasing our Chevy Traverse! Never felt pressured and they were very friendly and helpful, they even worked late to accommodate our schedule! Would recommend this dealership to anyone.
KRutter
Dec 19, 2014
When my husband's step-mother passed away, Chuck worked our car in for an oil change so we could leave town right away. We had put several miles on the car during her short illness so it really was imperative we maintenance the car before making the trip again. He had the car serviced within an hour of our call and we were on our way.
Lieuann
Dec 19, 2014
Great sales person. Very easy to work with. I felt comfortable with my purchase and he was knowledgeable on the vehicles we were looking at.
meghanlewis
Dec 18, 2014
I was very pleased with my trip to Holm Automotive Center today to get my car serviced. We received great service when my familys two cars were purchased, and we continue to receive that great service when we bring our cars to Abilene for maintenance. Chuck greeted me with a smile and ensured me that he would have my Chevy in and out in no time. He also pointed out that I was needlessly paying for oil changes because the warranty I purchased through the dealership allowed me to get them for free. While I waited for my car, Kari made sure that I was comfortable by offering me refreshments. Before I knew it, my car was ready to go and I was on my way. This type of helpful and friendly service never surprises me when I make a trip out to this dealership. They make purchasing and maintain your vehicle so easy and convenient. Thanks again, guys!
melissa.blair
Dec 18, 2014
Everyone was so welcoming and friendly the moment I walked into the dealership. I had no problem buying a vehicle and getting set up for going on the road. I definitely recommend Holm to anyone who needs a new vehicle and have already told my friends and family!
colclays
Dec 18, 2014
I took my Chrysler Aspen to a Chrysler dealership (not Holm) for a manufacturer recall. I was told that there was not a recall out for my car, even though I had received 2 paper notices and 2 phone calls from Chrysler. I was told that they checked out the part (rear axle pinion nut) and that mine was a different size and was fine. I felt that could not be correct, and with it being a serious repair, took my vehicle to Holm where I have had work done before. They took time out of their schedules to call and check on the recall for my particular car, crawled under it , getting wet and snowy, and confirmed that I do have the part that was included in the recall. Now, if only Chrysler would allow them to complete the recall. I would know for sure that it was properly taken care of!
craig
Dec 18, 2014
Hunter found us a car that we wanted within the price range we wanted. Couldn't be more pleased with the sale and the professionalism at Holm's. We will shop at Holm's again in the future.
fan3dan
Dec 18, 2014
The service department at Holm's is the best by far. Jamie, Chuck and Kit are the best at what they do. Excellent Service and always with a smile.
none
Dec 17, 2014
We have bought a number of cars at Holm Automotive Center and have always been pleased with the service we received. After hitting a deer, the body center returned my Cadillac to like-new condition. Jamie & Chuck listen to my concerns and solve my problems. I wouldn't go any place else.
ronnie
Dec 17, 2014
By far this was the best experience I've ever had buying a car or truck. From the first phone call speaking with David surritte until driving away in the truck I wanted. From our salesman to our finace advisor pat magee. They made me and my wife very comfortable and helped us every single step of the way. They made it so easy for us and gave us an awesome deal. the staff is very friendly, even bought us lunch. Our salesman David surritte calls and checks up on us and makes sure everything is going smoothly. I definitely 100% recommend buying from holm automotive! You'll be glad you did!
cattss078
Dec 16, 2014
Had to wait on my vehicle. Speedy turn around. Jamie and Chuck are the best! Always give you the straight story and excellent customer service. I have recommended them to all my friends.
cdascher
Dec 16, 2014
Dropped off my 2008 Acadia in the morning. They had it Done by noon! What more can I say. Chuck and Mindy do a great job, Along with the folks doing the work!!!
christyallen
Dec 15, 2014
on December 11th I purchased a new 2014 Chevy Impala, my experience with the sales rep, Dave Surritte was great! He put a lot of time into this sale, and made sure we got exactly what we wanted. this is the 7th vehicle we have purchased from this dealership over many years and we will continue to come back because of the professionalism we receive. Thank you Dave Surritte for all you did to get us into the vehicle we ultimately wanted! Haven't been this happy in a long time.
cpowell1234
Dec 15, 2014
Great Job Chuck in taking care of my service needs. Chuck got my vehicle scheduled and completed in a fast and complete time frame work was completed.
CSC
Dec 15, 2014
Hit a deer, took the vehicle into the body shop at Holms. Excellent service, painless process, and my vehicle looks great! Highly recommend Andy and Dede at the body shop for all your needs.
dfarson
Dec 15, 2014
Fast turn around! Easy to work with and great service! Andy made sure we understood the quotes and prices! Great service! Would highly recommend the body shop!
mike876
Dec 15, 2014
Check engine light came on my car on a Saturday afternoon......Jamie got my car in a fixed and I was back on the rode in less than an hour!!! Even while in the waiting room Kari came by to offer me a beverage while I waited. Fast and friendly service.
tolstoy84
Dec 14, 2014
I recently had to buy new tires for my truck. I brought my truck to Holm Automotive and spoke with Mr. Jamie Avers who is the service manager. He not only educated me on the proper tire for my needs but also spoke with me about the pricing of different tires. He did an awesome job and was very very friendly. I will continue to have my vehicle serviced there. They have won over this consumer. Especially since I have had several bad experiences with other dealers trying to sell me more than what was needed or what I wanted. He listened and took care of business in a very timely manner.
afellhoelter
Dec 13, 2014
Our new Chevy Suburban had a recall regarding the 4 WD. We called our salesman, Hunter McMillen and he had a driver out the next day to pick up our suburban and gave us a loaner vehicle to drive until ours was finished. They fixed our problem and had it back out to us the very next day. We are 2.5 hours away from Abilene. We could deal with a dealership closer to us, but the customer service we get at Holm Automotive is well worth it. Thank you to our salesman, Hunter and Jamie Avers in the service department. We apprecite your great service.
justinrumbaugh
Dec 12, 2014
Having not bought a vehicle in many years at this dealership I have to admit I was hesitant, but Cris and Corey made the experience as enjoyable as possible. Both of these gentleman were very honest, helpful, and professional. I would recommend this dealership to anyone based on my experience with these two. I look forward to keeping my business with Holm automotive for years to come. Thanks guys.
Mitch Marston
Dec 12, 2014
Jamie goes beyond expectations to help customers with problems. I travel past many other dealers to get the best service at holms auto. Thank you.
Scharlet
Dec 12, 2014
Chuck is always good to us. Concerned, friendly, gets us in just as soon as possible. Today whilevisiting family in Abilene, we realized that one of the headlights were out on our HHR. We stopped into Holms and Chuck got us in & out within an hour. Thanks so much. Saved us a trip from coming back in. We live about 35 miles away. He has us all set up to get our Truck worked on while we are on Vacation in a couple weeks. Jay
Reba Fox
Dec 11, 2014
We worked with Charles Loader he has super customer service skills and got out Cruze recalls repaired and gave us a loaner car. Thanks so much Chuck.
8648
Dec 11, 2014
We were not sure what we wanted when we talked to Jeff. He was very good to show us what was available which helped us decide . After the sale Jeff took his time to help us figure out all the extras on the SUV.
Judy Clausen
Dec 11, 2014
Chuck Loader is a very pleasant and qualified person to work with. When I drove up in my Cadillac Escalade the service door was opened immediately by him with a work order and pen in hand. The recall was done in record time and I was on my way feeling confident it was done correctly. I will definitely take my vehicle back to Holm Chevrolet the next time it needs service.
Dana Bronson
Dec 10, 2014
Jamie and the service department at Holm Automotive are really great to work with. They are friendly and professional and they take really good care of my Buick Enclave.
davidkbailey
Dec 10, 2014
Jeff Holm was very pleasant to work with through the purchase of a Chevy 3500 truck, responsive to all our needs, and followed up several times to make sure all was going well. I have bought several vehicles from Holm Automotive in the past and will certainly out them at the top of the list next time as well.David K. Bailey
Cliff Winters
Dec 9, 2014
Recently purchesed a new Chevrolet Silverado from Holm and the experience was good from the sales staff through the service department everyone was very professional and friendly. I have purchased several vehicles from Holm in the past and have never been disappointed.
DUANEDAUTEL
Dec 9, 2014
Holm Automotive has always been a great place to do business with!! I would recommend to anyone to go and check them out. They will not disappoint.
elizabethatgpt
Dec 9, 2014
The Holm Automotive service is excellent, the people are friendly and very helpful. I would gladly recommend Holm Automotive to my family, friends and co-workers.
mamieace
Dec 9, 2014
Holm Automotive is a great dealership. I work, so it is difficult for me to get my car serviced, so Holm Automotive makes it easy, they come pick up my car and deliver it back to me. They have great customer service and are friendly and helpful. I trust the people at Holm Automotive to give me the best price and the best service for my needs. We have bought all of our family members cars and trucks from them. We appreciate what they do and are happy they are here. Also they support our community and help our community be a better place to live through donating to a variety of different causes. They support schools, breast cancer awareness, military families, and other community needs. They are a part of Abilene and I appreciate that very much.
rrager1
Dec 8, 2014
Holm Auto has provided outstanding service for our autos for the past 10 years. Jamie Avers has given us excellent support in the maintenance of our vehicles. We have been able to call him when we had problems such as the front end air damper coming loose on Lucerne and truck failing to start. It is a comfort to know we can count on his immediate assistance, as well as, the routine service requirements. He is always cheerful and pleasant to deal with. We trust his judgment and integrity with our automotive requirements.
dcossel
Dec 6, 2014
Was looking for cheaper car payments and Chuck Stein found us one. Everyone was very helpful and friendly and Tim Holm also visited with us. Pat Magee was very helpful and the finance department. Thanks Holm Automotive.
jreynolds978
Dec 6, 2014
Very efficient and friendly staff. Got the work done in a timely manner. Took care of me in the waiting area. All employees, whether service, sales or administrative checked in on me.
brick0429
Dec 4, 2014
The service dept is very helpful and take very good care of you while you are waiting for your vehicle. The staff is friendly And courteous
Gfeller7
Dec 4, 2014
Holm Automotive has be servicing our vehicles for several years now. They care for our vehicle with that tender loving care a customer wants. Excellent service and they go far and beyond to satisfy us as a customer. Jamie goes far and beyond to please his customers. We say and have always said "thumbs up" to Holm Automotive Service Department!! They're the best!!
Queenjackie
Dec 4, 2014
We have dealt with Holm Automotive for over 30 years. Any associates that we dealt with over that time have always tried very hard to work with us. Whether it was negotiating a price for a car or discussing service issues, they were always there to try and please us. To this day, we always go through Holm Automotive for any of our car needs. They definitely are more than a 5 star rating. Their personalities make you want to go back and work with them again and again. A very friendly and trustworthy automotive center.
Tim.Kimberley
Dec 4, 2014
Been looking for a full size pickup for a while when Dave called me to see if I had found. When I told him I hadn't he said he might have one that would interest me. Had an appointment for the ignition recall the next Saturday and stopped to visit with him. The truck was exactly what I wanted. Service department did a quick and speedy repair and was along thhe way with little interruption.
Sandy62
Dec 1, 2014
After going to 2 other dealership doing my business with Jeremy was great. I told a friend to go see him as her son is needing a car.
Shayla B.
Dec 1, 2014
After owning my previous car for over a decade, I was nervous to begin the process again. Everyone was friendly and helpful and worked hard to make the process as painless as possible.
Elvin Bombardier
Nov 30, 2014
Dave was very pleasant to work with. Answered all the questions we had about the vehicle and even offered information that we forgot to ask about. When the car goes back in the near future, he will set down with us and go over everything that we have questions about.
heather.a.burmeister
Nov 28, 2014
I loved their service. We will be going back again for the next car! They helped us get a car loan when we thought it would be impossible. We walked out of there with a new car.
jsharpj
Nov 28, 2014
I could go own for countless hours of how appreciative I am of Holm Automotive and the Sales and Financing Staff. Every now again, you witness a true miracle at work, my purchase was one of them. These guys went above and beyond their duties to help me get into my new Chevy Cruze, and I would be more than happy to shop with them again or refer some business. Hats off to my salesperson, Chris Eckert, and thanks again to Team Holm Automotive!
maxbloomberg
Nov 27, 2014
The car sales men and other staff that we worked with were educated and able to answer questions accurately and honestly. They were willing to work and help in whatever way was needed.
ssgboyer74
Nov 27, 2014
Holm automotive has the best customer service. This is the 4th vehicle I have bought from them, and I always get great rebates and excellent trade in value. The sales reps are always alerting me to great deals and work miracles with the loan companies. I always come back to this dealership when I need a new vehicle and will continue to do so. I always recommend people to go to them for vehicles, especially for Chevy trucks.
qwert1986
Nov 26, 2014
Holm Automotive is the place to do business Hunter McMillen was very informative and knew his product inside and out. Great place to do business.
Kcbaseballfan
Nov 25, 2014
I just want to say that for such a bad thing as an accident, the Body Shop at Holm Auto is wonderful! Andy and Dede turned the bad experience of wrecking my car into a really positive experience. They were helpful working with my insurance company and their staff did an excellent job making my car look like new again. I don't want to ever have another accident, but if I do, I am coming to Holms Body Shop!!
ogwuche
Nov 25, 2014
I did try a dealership after a first time terrible experience , and I was really satified with how Corey Neufeld and David Surritte gave their time and attention to help me get a car that fit into my desire. I also would love to applaud their professionalism in answering most of my question and the concer Mr David should at everything I need to know. The staffs were generally friendly and patient with my 1 million questions
Trail Blazer
Nov 23, 2014
Jamie took care of the two recalls on our 2015 Chevy Silverado, plus an oil change, tires rotated, DEF topped off all within an hour! They do very good work, plus are fast and friendly! I would recommend them to anyone. I truly enjoy taking our truck to Holm Automotive for service. Staff is extremely friendly and asked me if I needed anything twice. They also personally took care of replacing a ball in the bed that was defective. The Silverado truck we are leasing from them is such a great truck, the best truck we have ever driven. They outdid themselves when they built this truck!!
Bobdig
Nov 23, 2014
I received excellent service from very friendly service personnel at Holm Automotive. I would definitely recommend this automotive center to all of my family and friends.
norma.kobbeman
Nov 21, 2014
We just recently purchased our second new vehicle at Holm. If you're looking for a vehicle, you've got to check them out. Great service and friendly people. If you don't find a vehicle from their inventory, they will work hard to find one that you want. We will go back when we're looking for the next vehicle.
clarence12
Nov 20, 2014
Holm Automotive is the place to go when buying a new or used vehicle. They have great service and sales personnel. I highly recommend this dealership.
debesterrett
Nov 17, 2014
This was our first experience at Holm Automotive and it was well worth it! Friendly and accommodating staff. Dealer met us half way to show us the vehicle! Paperwork process was quick and painless ! Will do business with Holm Auto again!
julie.kelley.775
Nov 15, 2014
My experience started with a lot of frustration due to hitting a deer just outside Abilene. Dede Brunner and Andy Eilliot worked to help me try to repair my vehicle. When insurance finally decided almost two weeks later to salvage my car Dede put me in touch with the Sales Department. Jed Smith is a blessing. He helped guide me through finding the right vehicle. Jed cared enough to remember my son's name when I came back in a week later to get my car Simonized. For each follow up appointment Jed was waiting at the door to help me transfer car seat etc... The staff at Holm Auto excels at going the extra mile. Thank you.
scott.wegener
Nov 10, 2014
Took a little longer than I had planned, if you are planning to buy a car make sure you have an entire day planned not just the afternoon. Arrived at 1pm and didn't leave with my new car till 6pm. But then again I test drove a few vehicles and they had to appraise my trade-in. But at the end of the day I was very happy with my purchase.
danielleraelyn
Nov 4, 2014
Chris Eckert was amazing. He talked to me via email, we worked out the details and I drove and picked it up. It was painless and fast, unlike most dealerships. Thanks, I definitely will be buying from you again.
lapper208
Oct 31, 2014
Everyone that I worked with along the way towards getting my new truck was very helpful, informative, and made me feel at ease. The same can't be said for other dealerships. Thanks Holm Automotive.
mschoby
Oct 31, 2014
Have had several problems with this dealer . Mainly my transmission is bad and they refuse to fix it. Say the warranty company, Ethos, will not honor their warranty. Even though Matt at Holm's says it's bad. Well I just talked to Alex at Ethos, and he says the exact opposite that Holm has not told them it was bad. I wonder who is to believe or not believe. They both only want to throw the other under the bus and play the blame game. I also found it ironic listening to Tim's radio add about cancer awareness month and their support for it. This car wouldn't shift properly while driving in my Mother in Laws funeral procession. Who by the way died from cancer. They made a difficult time even worse. Anything for a buck. I would seriously think twice before I buy from these people. I have also emailed Tim several times, he never responds or emails me back. You cannot get ahold of him on the phone either. He's always gone according to the secretary. A lot of owner's these days are not in touch with their customers! Might as well buy from China at least you know your getting junk from them and they don't lie to you about helping you out if you have a problem, and it's cheaper. You can actually use that money to fix your problem instead of wasting it on a warranty that you won't honor. UPDATE! I actually just took the car to another dealer to have it checked. 11/18/14 The transmission is bad...there are metal shavings in the fluid and the fluid is burnt. Also this shop says they felt the shifting problem immediately. This dealer refuses to give me my money back for the original problem that they never fixed. Also said I need to stop with all the negative reviews online and that it's slander. Also said they would pay the difference between the used and remanned tranny if I signed a paper releasing them of all liability on the vehicle! Sounded fishy so I talked to the warranty compay...skip at ethos...and they already made the decision to put a remanned one in it. Lot of funny business going on here. I have all the emails to prove everything I'm saying if anyone wants to see them. And so you all know it's not slander if it's the truth...don't let them try to bully you into a nice review. Mschoby32atgmail.com
larrym60
Oct 28, 2014
Great experience as always, not the first time we've dealt with Holm Automotive, won't be the last. Everyone was friendly even the customers we were around (there doing something right).
porterauto90
Oct 28, 2014
Tim's commercial ads do not lie. I really was glad I went to Holm Automotive. It was my first new car experience and the process was fast, easy, and even fun and exciting. Hunter was patient with me for finding exactly what I was looking for. Corey handled the paperwork and made everything simple to understand.
Scouse
Oct 28, 2014
Perfection from the front door to the back door. Chris Eckert couldn't have done a better job. Very accommodating and considerate of our time and wishes.
Julie A. Cooley
Oct 28, 2014
We love that this Dealership acknowledges the military and gives us great pricing. We have purchased 4 vehicles from them in 3 years. Can't beat them for customer service and pricing.
bdmdwilson
Oct 25, 2014
Eric and Pat were wonderful to work with!! They really worked with us and we are very satisfied with our car!! We would recommend Holm Auto to others!
kkr
Oct 24, 2014
The salesman was not pushy and worked with us. That was a plus and it was something would work for our family size. Oh and our dog liked it.
Ryan Swisher
Oct 21, 2014
I travel extensively, and have spoken with David Surritte numerous times over the past year. This man has been patient with me for so long, and I was finally able to get into the dealership and purchase a new (to me) Cruze LTZ. (Thanks David!) I live in Wichita right next door to a Chevy dealership, but going to Abilene, a 2 hour drive, was worth it. My last car, a 2009 Impala, was also purchased from Holm. They gave me a fair deal on the trade in and I got the type and quality of car I have been looking for. I could't be more satisfied with the experience at the dealership or the professionalism of the staff. Thank you Holm Automotive!
DgTrk
Oct 21, 2014
We really just stopped by to look, but with the great service, we left with a different Dodge Ram Truck. We sat and relaxed while the fin. team and sales team did all the leg work. Thank you, look forward to return for service.
Michele Sutter
Oct 20, 2014
We had a very enjoyable experience buying this car. Everyone was very kind and knowledgeable and we will definitely be returning customers. Our salesman, Eric Altwegg, went above and beyond what we expected. :)
mrtuba39
Oct 18, 2014
I like to buy cars from Eric Altwegg at Holms because he never pressures me and I like the way that Jamie, Chuck and their staff take care of my cars.
c&clott
Oct 18, 2014
This was our second purchase from Holm automotive. We worked with Chris Eckert both times and he went above and beyond to find us an SUV that fit our budget and needs. We could not be happier. Corey Neufeld made the financing very easy as well. Job well done!
dhsks55
Oct 17, 2014
Chuck Loader is an excellent employee. He does a very good job of scheduling your vehicle for service than he also pays attention to the service you want done and any other concerns that you might have. He definitely wants you to be satisfied with the service you receive in the service department. So a very good reason to have your vehicle serviced at Holm in Abilene. SS
Teacher1SZ
Oct 16, 2014
My husband and I purchased a wonderful vehicle at a reasonable price! The employees were very helpful and caring. Hunter made the shopping easy and Corey made signing the papers a breeze. We would recommend this dealership to anyone looking for a vehicle!
linda.weber.106
Oct 14, 2014
I brought my 2001 Alero in for an oil change when Chuck noticed I needed new tires right away. He did not have the tires I needed, so he offered me a loaner to use until they came in and I could come back for it. I live in Salina, but I always bring my car back to Abilene for service. I am always treated well and I trust Chuck and Jamie with all of my car's maintenance and repairs. Thanks for all the years of excellent service! Sincerely, Linda Weber
srm2684
Oct 14, 2014
We have been searching for the perfect truck for my husband for months. Michelle Holt kept us up to date on trades that came in that could be a potential match for us. Corey was exceptional when it came to helping us with the finance process. Everyone we met in the sales office was professional, friendly and patient, as I had to bring my young daughters in with me to each appointment. They made our buying process the best we have experienced. We will highly recommend Hold Automotive Center to anyone searching for a vehicle and look forward to working with them in the future.
Christine KHS
Oct 14, 2014
We needed a certain truck to use with a slide-in truck camper we found a great deal on. Less than 4 hours later, Chris and Corey had everything done and signed and we couldn't be happier with the truck, price, and level of service we received. We have purchased MANY vehicles at Holm Auto in the past and surely will in the future.
jtgipson
Oct 11, 2014
Very Helpful and courteous very Knowledgeable of the Product they sell very satisfied. Thank You Dave and Corey you guys were the best they bent over backwards to meet my needs
JMAC1970
Oct 10, 2014
I work with several dealerships in the area due to having a fleet of different models of vehicles where it work. This is by far the best dealership in the area. I have all of my vehicles including my ford car serviced here. The service staff is second to none. They ensure I am a 100% satisfied with the service they do for me. We brought a car for my granddaughter and had taken it to other repair shops and they could not figure out the issues. The Service shop at Holm Chevrolet got it fixed after being in three of shops. Chuck and Jamie do an excellent job of getting your car fixed right. The entire staff does a very professional job. I purchased a 2011 Transverse from Holm and the finance department got me a lower rate and any bank in the area. Holm Chevrolet also does an excellent job of supporting events such as Breast Cancer, and Prostate Cancer. They also support all of the surrounding communities, and are strong military supporter. Thanks Tim and Staff for excellent service
vernetta.wells
Oct 10, 2014
My husband realized he had a flat tire at 6:00 am in the morning. He had to get to work so he took my car which left me without one. I called a friend and she gave me a ride to work. I called Holm Auto in Abilene where we had purchased the vehicle and talked to to Chuck Loader. I told Chuck I needed his help fixing the tire but the car was in Enterprise, Ks. He told me not to worry he would take care of everything and I would have the vehicle to drive home before I got off work. I took my keys down to the office and went back to work. Holms had my tire fixed and parked the car in the parking lot before lunch, that's superior service! Thanks to Chuck and his team my day ended up great! I'm so impressed with the wonderful friendly service we've received at Holm Auto. I also want to thank Dave Surritte, and Jeff Johnson for selling us both of our cars. The whole team at Holm Auto are professionals and truly deliver service beyond compare! They help during and after the sell and I can depend on them! Thanks Chadd and Vernetta Wells
daneenlandis
Oct 9, 2014
My husband were worried about the coming winter and the amount of miles I travel for work. Dave, Jeff, Corey and Chuck were helpful and full of information regarding a car that would be the best fit for us. I appreciate their patience while we asked those difficult questions, their knowledge when we challenged their answers and their willingness to find the perfect car at the right price. I cannot express how their high level of professionalism and kindness made us comfortable with our purchase. There was no pressure and no rush when we asked for a week to think about our decision. These employees. paired with this type of service. is not common (believe me, we shopped around). You will feel like family when you purchase from Holm Automotive in Abilene, Kansas!
grannydee
Oct 8, 2014
They were so nice , I am a widow and they made sure I was aware of things in the car that I might not have thought of. They have since called to see how I am liking it . I bought a 2006 van and I think they treated me like I was buying a brand new one . It was a little drive from Marysville but glad I did it .
Desree Pettera
Oct 6, 2014
Chuck loader was in charge of our truck "hospital" experience. Holm auto center is very well managed.. a friend recommended this dealership.We are ranch people who moved from sw nebr. Wagner chevrolet in mccook ne where we come from is a nightmare. Holm automotivei is very honest. Wagners could take a lesson.
shelley.bondgarrett
Oct 6, 2014
I was impressed how they found me a vehicle so quick and also they found me the best deal. They also didn't rush me on my decision and let me test drive the 2 vehicles that I liked.
holly.fowler.509
Oct 4, 2014
I purchased a car about a year and a half ago from another dealership. I had only had the oil changed in it at a local garage. I noticed the car idling rough and just wanted them to check things over for me. I felt that they were honest and fair about what I needed done. I had some basic maintenance done, but will be returning to fix a small problem that could turn into a large one. I didn't feel pressured to fix it immediately, but decided to do so. I was really impressed with the straight forward information I was given regarding the problem and plan to return to Holm for any other needs I may have for my car.
Kilgorema
Oct 3, 2014
Could not be happier with the overall experience. Holm auto Has always provided me with excellent service, from the office help to the technicians. Have purchased my last three vehicles from Holm automotive and have been very pleased with each of them
Andrew.Osborne
Oct 2, 2014
I brought my car in for routine maintenance and was treated with a very high level of professionalism and courtesy. I couldn't recommend Holm more for any service needs. A special thanks to Mindy for being a great adviser to work with!
Bob.Honeychurch
Oct 2, 2014
Mindy was prompt courteous and professional and assisted me in getting my car done in a very timely fashion. I have not had a bad experience with holm in sales or service.
Merta
Oct 1, 2014
I have always received the best customer service from Holm's. I appreciate all the staff that go out of their way to make sure my car runs efficiently. All staff are kind and courteous each time I have visited Holm's. I would highly recommend Holm's to all!
ejordan2002
Sep 29, 2014
We went to Holm's because their internet selection was excellent. We were able to find just the right vehicle for us. We were able to look in the parking lot without being flagged down or hassled. Once we were ready to talk we walked in and were greeted immediately. David was more than eager to get us in the right vehicle for us. Once I was approved for the loan it was time for the paperwork. However, my payment was higher than quoted. This was due to a higher interest rate than expected. When I told Corey it wasn't possible and was ready to walk away in tears he did everything in his power to make me happy. He made multiple phone calls were made to decrease my interest rate. Thanks to his hard work and commitment I was able to walk away a happy customer. There is no doubt we will be returning to Holm's for our next vehicle purchase. Thanks again!! :)
eandjbruno
Sep 25, 2014
While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in Colby Ka. They were loaded with work and sent us on to Oakley where we met with yet another rejection. At their suggestion we continued toward Hays with the sound continuing but not worsening. We called ahead but received no assurance that they could see us. As we approached Hays the sound was less noticeable so we decided not even to try. All seemed unchanged until we passed the exit for Abilene when suddenly the check engine light came on and the oil pressure gauge begin to fall. We turned around and crept back to their exit having no idea who might be able to service us. It was after 5:00 pm so we first found a motel. When asked, the desk clerk immediately picked up the phone and called his friend, Chuck, at Holms who said that they were closing for the day but gave us a spot at 8:00 am. When we arrived we realized that it was a full Chevy dealership which was a relief. Jaime greeted, took our history, and, seeing that we were on the road with a dog, guided us to the lounge with our pooch, and kept us apprised of their findings. He also took my wife, who by now had lost confidence in our 2008 Suburban, to Eric Aldwegg, a salesman. Long story short, a few hours later, though our car was fixed, we were driving out in a 2011 Suburban waving goodbye to Jaime, Eric, Corey,the business manager, and Tim Holms, the owner, all of whom had made an otherwise gruesome misadventure a pleasant experience. As our actor turned politician has said, "I'll be back". John Bruno( my fat finger hit 4 stars, not 5, on customer service- they were definitely a 5)
acoad1111
Sep 23, 2014
I'm impressed w/the quality of service at your dealer everyone kind friendly went above beyond helping I wouldn't go anywhere else wonderful Alicia
Bella.me
Sep 23, 2014
If you want to be treated like royalty (or to make it more simple - FAMILY), then go with Holm Automotive for anything you need from car maintenance, to sales, to collision auto repair. They are friendly 100% of the time and they are concerned with getting it right for you! I love this place. So blessed to live close to them. I see why they are constantly doing the best and succeeding. p.s. Oh and Andy Elliot - perfectionist. Just what you want if your car needs cosmetic repair.
bruce.eichelberger.5
Sep 22, 2014
After having an horrendous day with a transmission failure, I was able to test drive a few trucks comparable to my failed unit,make a great deal and drive off wiyh a fabulous truck, Everyone was plain outstanding in helping me recover from my difficulty. I went home and scratched out my bills and revenues,discovering that I would have trouble keeping up with my payments. I called Michell first thing in the morning and explained my plight. She didn't bat an eye before asking me how can we help. I had my eye on the Cruze turbo diesel with its superior fuel mileage and we made the deal virtually over the phone. We finalized the deal the next morning(Saturday),also her day off duty and I drove home in the Cruze before noon. A great car and dealing with quality people,I am very satisfied. Thank you Michell and Jeff Johnson.
deniseblehm
Sep 22, 2014
We were looking at new Ford 3/4 ton diesels and were sold on them. Eric found us a used Chevy 3/4 ton diesel with extremely low mileage that is just as nice and was able to save us a bundle!
fishon39
Sep 20, 2014
I would like to love thank Jeff Johnson, and Jeremy plott for all there help. They where very helpful and they seem to know what I wanted from the start. I always have to keep trying to find a dealer that is willing to go down he extra mile but now I have found one that knows just what I want.
Kkoch1140
Sep 20, 2014
Best costumer service anywhere I have been. Bought a vehicle there a few years ago and won't go anywhere else. Small town dealership with the savings of the big ones and they give back to the community.
50griz
Sep 18, 2014
The service I scheduled through Chuck Loader was for minor GM recall work on a Cobalt owned by a close elderly relative. As before with my own vehicle, when it came to first inquire and schedule the work, Chuck Loader was right on top of everything, knowing exactly what was required, to first order the parts and then making a prompt, very friendly, and courteous phone call, plus personal US mail notification for scheduling. I drove the car to Holm's facility at the exact time planned and the work began right away. Plus I reluctantly asked for an oil change and tire rotate, thinking maybe the service shop didn't have the time for that extra last minute work request, even though Chuck happened not to be there that particular day due to a funeral, it was clear he left his staff of technicians to do the recall work plus my extra requests in an expedient quick time frame as I waited. This all is noteworthy because as much as I dislike mentioning this, other repair facilities do not render the courtesy and high level of expertise as I found at Holm Automotive with Chuck Loader managing business. Yeah I know I may have laid it on a bit heavy about Chuck, but if you only knew some of my not so pleasant, recent experiences elsewhere at getting auto repairs done, you would understand. Again well done Chuck, and thanks. BTW let's all give his Dad a "wish him well" during his illness. By Dave Herrs
JaniceBeck
Sep 16, 2014
My sales person was extremely courteous and helpful. He worked very hard to find exactly what we wanted and found it. His word meant something and that is to us a very valuable commodity.This is the fifth vehicle we have bought from this dealership. Jamie and Chuck in service are the tops in service, helpfulness and friendliness.
dnboyd24
Sep 12, 2014
Holm Automotive got my car in right away when other dealerships were going to take 4-5 days, they explained the problems thoroughly to me and fixed my car for a great price and in a timely manner!
KRutter
Sep 10, 2014
When I had to go out of town unexpectedly last month, Jamie Avers worked me into the service schedule so my car was serviced and ready to go when I got off work. He also provided a loaner car so I could get to work and back while they were working on my car. I greatly appreciate the way he accommodated and handled the situation for me without prior notice.
want2fish
Sep 10, 2014
Chuck and Jamie have been great.The service department is great, we get prompt courteous service everytime. We have recommended them to our friends and neighbors.
Dog Father
Sep 9, 2014
Dealing with Holms Chevrolet has been very enjoyable experience for me and my wife, Hunter McMillen is the best car salesman I've ever dealt with in getting the vehicle to you as he promises he will do, with no pressure, and returns all my calls.
Angel34
Sep 8, 2014
Holm's automotive has taken care of us for years and we have bought our last 5 vehicles through them and they have given us excellent care from the salesmen to the maintenance section. I have told everyone I know that Holm's is the best place to go to get your next new car from.
doogan82
Sep 8, 2014
I recently purchased my second Chevrolet pickup from Holm Auto. Both times after the purchase I thought that Holm Auto was an outstanding dealership to buy from. Both trucks were ready for the road, as Holm made the necessary repairs needed on used vehicles. The truck was described to me over the phone very accurately, as I was coming from 100 miles away. Very happy with my second purchase, and will be another returning customer.
jlholder
Sep 8, 2014
Hunter, Corey and the rest of the Holm Automotive family have been great! We have purchased two cars through Hunter and have been pleased with the deals and service. We never felt high-pressured not time constraints working with Holm staff. The Service Department has been very great handling brand and off-brand vehicles. Thanks and keep up the good work. Dr. Jim and Lilas
Bstewart1972
Sep 6, 2014
They have been over helpful and I would give them to a recommendation to anyone looking for a car. Michelle has bent over backwards as well as the rest of the staff to ensure that we were taken care of and we received the vehicle of our dreams
Todd Koland
Sep 6, 2014
The whole package at Holm Automotive is why I drive from Salina to Abilene for anything on all our vehicles. They have an excellent staff and product.
TeresaKick
Sep 5, 2014
Jeremy worked with us for a month trying to find exactly what we wanted. He had to go to great lengths to find our vehicle.
MarkCherylinKS
Sep 4, 2014
I had a small repair need that WASN'T turned into a major issue. I was taken care of promptly without an appointment. ExcellentService! Awesome!
Ryanjessie
Sep 2, 2014
I was able to walk in, trade a vehicle, and walk away with a new-to-me vehicle in under 3 hours! The friendly staff made the experience smooth and stress free. The market based pricing allowed me to see the value of our purchase. I will absolutely be working with Holm again in the future. Thanks guys!
sallman30
Sep 2, 2014
David Surrittee and the rest of the team made our car buying experience a great one. We are looking forward to doing business in them future.
Sheryl Fulton
Sep 1, 2014
Need to play scrabble with the cool word equinox. Love the vehicle. I look pretty sporty in it. Thanks to everyone at Holm Auto for the great buying experience.
chris.1971
Sep 1, 2014
Bought this car sight unseen, other than looking at it on the internet. Made them an offer and pick up the car that night. It was exactly how it was listed. Very friendly service. Thanks David Surritte for an awesome experience.
avitpac
Aug 30, 2014
Several weeks ago the alternator failed on my car. Parts are not available for the car at local parts stores yet. Although I purchased my car from Holm Auto over 1 year ago when I called I received excellent help. I live over 100 mi from Abilene and a Senior Citizen. Hunter found the part at Hendrick motor in Merriam, KS. He also gave me all the information I needed including the warranty coverage. Hendrick tech person helped me arrange for the tow and repairs. This was all accomplished in one day with little stress. I was very happy!
Abby McKenzie
Aug 29, 2014
The staff was all so friendly and able to work with me. Very happy with the service and my new car. Awesome inventory and prices you can't beat.
Steve & Sheb
Aug 29, 2014
Over the past several years between my husband, myself and our 4 sons, we have purchased several vehicles from Holm and have been very satisfied. The atmosphere when you first walk in is relaxing. The whole staff is friendly and helpful. Jeff Holm is a great salesman. He goes out of his way to help and if you don't have what we want he looks until he finds it. He will call us a short time after we purchase a vehicle to see if everything is going ok. We hear from him periodically after that and it means a lot. We have developed a friendship with the Holm family and we will be back!
Slim007
Aug 25, 2014
Staff was very friendly and helpful. Eric was able to locate the vehicle we wanted in a couple of days. We are loving every mile of it!
BruceDodds
Aug 23, 2014
We have ordered three vehicles through Holm and have been very satisfied with the overall business. The people are always helpful and efficient in a friendly atmosphere. The sales people are helpful without being pushy. The service area is clean and neat and we have liked the work that has been done there. The overall experience has been very good and we would recommend this business anytime. We enjoy working with Hunter McMillan and he is always very helpful in finding the vehicle we want.
Chevynow
Aug 22, 2014
Excellent experience. Erick Altwegg, salesman, is a class act. Always feel at ease when he is involved with Holm Chevrolet transactions. Feel I was treated fairly and especially the way Pat Magee. finance director, went out of his way to call XM to get my current subscription added on to what was provided with my new truck. Mr. Magee also made contact with USAA to secure a membership that comes with a new vehicle rebate offer. Tim Holm, owner, came by and showed a sincere appreciation for my purchase and that just made the whole experience worthwhile. Good job to everyone at HOLM Automotive Center.
nathanandandi.knopf
Aug 21, 2014
We purchased our 2011 Suburban from Holm Automotive earlier this month. Not only was the price the best in the area, but for the options we wanted, it was the best price within 800 miles. Jed, our salesman, was knowledgable, friendly, and never pushy. We were both impressed with his level of communication -- he always returned our phone calls and texts promptly. He encouraged us to transfer our car seats to the Suburban for the test drive to make sure the vehicle would work for our family. From the time we made a decision to purchase, we were on our way home with the vehicle in about an hour. A week after owning it, Jed called to see if we were happy and to tell us he found the remote to the rear entertainment center and was mailing it to our house. THANKS JED & HOLM AUTO for a great car-buying experience!
norris78
Aug 21, 2014
Thought the price of the car was fair. Overall experience was nice. We love our new Chevrolet traverse!! Definitely would refer friends or family. Thanks
Naoma Foltz
Aug 20, 2014
We always appreciate the friendliness and efficiency shown at Holm Automotive. Both Chris Eckert and Mr. Magee are so personable and do their best to keep us happy, Kim Bacon is always smiling and friendly, and directs us to the department we need. We have done business with Holms for several years and will continue to do so. And we are loving our Buick Encore! Thanks to all of you!
pauladinkel
Aug 20, 2014
Eric is always great to work with. I appreciate his laid back approach yet always there when I needed something or had questions. Thank you Eric!
larrydm46
Aug 18, 2014
it took longer to buy this car than my house. and I told the man selling the extended warranties "NO" 2 times and he kept pushing like he never heard me. After being there 4 hours I would have signed a confession just to get on the road . we ended up with it ... the salesman (Chris Eckert) was helpful and overall did a good job showing us the car and helping get the satellite radio going.
Michejemi16
Aug 15, 2014
I have visited many dealership in my town and Holm is the best. I will recommend to any and everybody just like I was referred. Keep up the good work guys. Thanks for everything. Advices, friendliness, I don't have enough words. Thank you.
UP
Aug 13, 2014
The level of service and follow up for a customer bringing a Jeep into a GM Service Center was superior in every way. My wife and son were broken down on the way to Arizona. The folks at Holm even provided a ride to the nearest U-haul so the trailer they were pulling could be traded for a truck.
iche pi
Aug 12, 2014
I started dealing early in day, finished up early evening, waiting for the car to be cleaned up and checked over. I had to leave early the next morning on a business trip. The auto was supposed to have been checked over. The driver's side door is out of adjustment; driver's side mirror will not adjust up and down; the display on the climate control is not working. I was on the road for nearly a week and 2000 miles, well over the very limited warrantee. I would have expected the things to have been fixed or brought to my attention so I could decide to take it that way or not. I can live with my choice but it does leave me with a bad taste in my mouth.
Jokinzie
Aug 11, 2014
While traveling out of town I became uneasy about the reliability of my high mileage vehicle. My daughter told me of the great experience they had with the dealership they used. We began looking late Saturday afternoon and drove home in a vehicle I can trust. Thank you Jeremy and Corey for staying very late to make our transition a pleasant one.
D&C
Aug 2, 2014
We really liked the Buick Enclave and we were pleased to work with Eric again. We would recommend Holm Automotive to others. Eric went above and beyond to help us find the right car.
katejlindsay
Aug 1, 2014
Everyone was very helpful throughout the process of test-driving and purchasing a vehicle. Jeff Holm was wonderful to work with. He always provides outstanding service and truly cares for his customers.
lavetra.brown
Jul 31, 2014
Chris Eckert was so helpful--we needed a vehicle my husband could get in and out of easily. He also took the time to show both of our sons what we had chosen and explain everything to them--vehicle and price. We felt we got a good deal and would trade with him anytime! He also spent time showing me how to "use" all the technology!LaVetra Brown
daniel1944
Jul 30, 2014
Jeff Holm did a good job of helping me pick out the right car. Holm Automotive Center Inc was fast and easy to deal with
ehigle
Jul 29, 2014
I would just say Holm Automotive is the best dealership that I have ever been too. I would recommend this dealership to anyone and everyone that is looking for a new or used car. I will most definitely be going back for our next vehicle.
daryl.shadra
Jul 26, 2014
Salesman Chris Eckert was very helpful and patient working with us while we waited to hear from our insurance company after a recent accident. He brought paperwork to us and was always available for questions. We would recommend working with Chris for any car purchase.
Kevin Miller
Jul 26, 2014
Eric, Pat, and Matt Holm went the extra mile to get me into another truck. I wasn't expecting a new truck out the deal. Just looking to upgrade to a newer truck from the 03 Dodge Ram that I had.
maraligr
Jul 26, 2014
Absolutely love the buying experience at Holm. My only concern is the quality of work coming from the detail shop. We have purchased two used vehicle in the last two months and both have had ick issues. Otherwise, this is a great place to buy a vehicle.
efbrick
Jul 25, 2014
Second car We Have purchased from them. Very fair to deal with.They have a very good service department. Any issues we had with our first car were taken care of at once.
ellabryson2
Jul 20, 2014
. I was concerned about all the recalls on my Acadia and GMC in general. But my favorite car salesman kept bringing me cars to drive and taking my car over to Abilene to get the recalls fixed or whatever it needed. Then he brought the Buick over and I drove it. It had a lot of bells and whistles and the price was right and the trade in value was good. So I now have a new Buick!
conniedahl
Jul 14, 2014
We took our 2011 SRX in for an oil change and left with a 2013 Acadia! Not sure how that happened, but we are very happy with our purchase! Eric was very accommodating!
dan bettenbrock
Jul 12, 2014
Holn motor co did a very good job
sdonnell
Jul 10, 2014
I took my car (the one I recently purchased from this same company) for its first oil change. I also believed I had a mouse that had gotten into the fan of the air conditioner because of the funny noise it was making. Sure enough, there was a dead mouse who had built a nest inside the barrel of the motor area. They cleaned everything out and changed my oil for me. To my surprise they did the oil change for free and because I had just bought the car they did the service (cleaning out the nest) for me for free. I was so delighted at how generous they were with me. I felt very cared for and respected.My only confusion was wondering why we would go to the trouble of making an appointment for service when so many people seemed to come in at random and got in first, even though they didn't make an appointment. This was a little disappointing when you've made an appointment and had driven for a while to get there. This small issue was quickly forgotten because of how fairly and kindly they treated me. Everyone was so nice and I was very comfortable during my wait for the service to be completed.I am continually thankful for this business. I know I will always be treated well and with respect. I trust them to do the best they can for their community members. I would recommend Holm Automotive Center to anyone I know in a heart beat.
RodCoon
Jul 9, 2014
Overall everything went well. We got a different car than we first expected for our son and we are very pleased with how Holm Auto was able to work with us.
jace1991
Jul 8, 2014
I have never purchased a vehicle before and I am so thrilled with how Jeff, Pat, and the great staff assisted me with my purchase. My Grandmother and late Grandfather had purchased many vehicles from Jeff and I drove all the way from Kansas City to purchase a Truck that Jeff assisted me in picking out online. I went in test drove it, and sighed my life away and off I went in my shinny blue truck. I just cannot say enough nice things about how my first buying experience has been. Thank you Jeff., Pat and everyone else who helped me on my exciting day!!!
0564hkl
Jul 5, 2014
Thanks for helping us get into another vehicle, and working with us after ours was totaled from the accident. Appreciate the sales & service we receive at your dealership. That is why we are a repeat customer.
jim.lemen
Jul 3, 2014
This is the 5th car/truck we've purchased from Holm Auto. Everyone is respectful, and courteous here, don't want to sound cliche', but you feel like family. Chris Eckert worked hard to get us the color and equipment package to fit our likes and budget and we traded up to a 2014 Silverado from our 2011. Highly recommend you give this dealership a try.
zachary.koshgarian
Jul 2, 2014
My parents and I were investing in a car for college and had looked around at a different variety of vehicles and sellers. From Conklin here in Salina to Midway Motors in Hutchinson, nothing came close to the friendliness, and service Holm provided us. We were truly treated like family. They bent over backwards to make sure we found the perfect vehicle and the right price, which was a big part of the process. When going to other dealers, they would show us cars thousands of dollars out of our price range, but with Holm, they stuck to what we were comfortable with price wise and didn't go over our limit. Also, the sales representative, Jed Smith was incredible. He knew what car I needed and for what purpose and didn't pressure me into buying. It felt very relaxing and there was no hassle involved. This was an amazing experience, especially for a dealer. I would undoubtedly recommend this dealer to a friend or family member.
ravan.emler
Jun 30, 2014
We had an amazing experience. Jed was very accommodating on our wants to look at 2 similar but different vehicles. He included our 6 & 7 year old daughters into conversations instead of ignoring them as so many other places do. Ross was very kind and quick with getting our pre approval credit taken care of at an AMAZING rate. Corey ran us through our paperwork quickly and made sure we understood everything we were signing.I'm so glad we came up there for El Dorado, KS and got an amazing vehicle from a group of people whom you can tell really do care about the customer, not just make the sale.
TrueN
Jun 29, 2014
We hit a deer and needed to repair the radiator on our van. All of the employees took wonderful care of us, easily some of the friendliest people we have ever met. They all took extremely good care of us when we were stranded without a vehicle for almost two days. Andy went out of his way the entire day helping us and getting us back on the road as quickly as possible. It was extremely refreshing to see such good work from good people. I would most definitely service my car here again.
ckrause
Jun 29, 2014
I stop in just to visit sometimes. Really enjoy everyone in the dealership top to bottom! This dealership knows how to gain your trust and friendship. It just comes down to being a model dealership that is great at everything they do!
Judy Clausen
Jun 27, 2014
We have purchased/leased many vehicles from Holm Automotive and previous owners of the dealership. Holm Automotive personnel have always been friendly and helpful. They are knowledgeable of the vehicles they sell which makes the purchase easier. We want to give a big "thank you" to the personnel and especially Chris Eckert and Pat Magee who made the sale to us easy. We will always do business with Holm Automotive and recommend them to others.
Hummel
Jun 26, 2014
Service during our new vehicle lease was prompt, attentive, and easy. The whole process took us minimal time and we got just what we needed.
DonitaBarlow
Jun 20, 2014
They went above and beyond to get me into my 2013 Mazda 3. They helped me when I thought that I might not have been able to drive away with it and really did a great job. I hope more people go and buy vehicles from holm auto in abilene, ks.
hoehnsa
Jun 20, 2014
Our experience at Holm can only be described as outstanding!!! Jeremy found a car that fit all our needs and ensured we left with a car we truly wanted. Corey worked tirelessly to complete our transaction with the best possible terms, we also had the pleasure of meeting Tim Holm. Everyone we encountered made us feel welcome and ensured we left extremely satisfied, keep up the excellent work!!! We look forward to a long relationship with Holm.
Keanosha
Jun 20, 2014
Every time I have had anything come up with my car (2011 Chevy Cruze) or my husband's truck, everyone there especially Chuck and Jed are very (2005 GMC Canyon), both of which we purchased from Holm through Jed, helpful with what needs done and it gets taken care of quickly and efficiently. They are all very wonderful people, I feel right at home when I call or come in. I recommend everyone of my friends or people I just meet to go to Holm Automotive because I've never dealt with a dealership anything like them :-) I know my husband and I won't do business anywhere else again!
RonKJensen
Jun 20, 2014
After buying a new Silverado a few weeks ago sight unseen that did not have the options I wanted, I was contacted directly by Matt Holm and he offered to swap trucks or do what he could to make it right. Although I was still unhappy, i decided to keep the new Silverado that I had because I already added some options onto it, such as nerf bars and a spray-in bed liner. Matt gave me $500 for the bed liner and was truly sorry that I was not happy. Matt showed honesty and integrity by trying to make things right, something he didn't have to do. In light of this, I would probably do business with them again. Their service department and body shop have always treated our family well and we have been satisfied with their service.
ElisaHorinek
Jun 19, 2014
I rated my overall experience with Holm Automotive as Good. Chuck Loader was friendly and did an excellent job of keeping me informed of the progress on my van while it was in the shop. I appreciated the effort Chuck made to have my van fixed in a timely manner.
bellestar1
Jun 18, 2014
Mr. Loader was very helpful..we were on vacation and he got us in and out in about a hour. Put our mind at ease
callison32
Jun 13, 2014
They did a great job helping us find a car we liked at a good price and made sure we knew how to use all the night tech stuff on it.
brianglanzer
Jun 12, 2014
He was very helpful and explaining everything I would recommend him to all my friends and I i'm going to buy another vehicle I'll come back
Clark2012
Jun 12, 2014
Talked to Jeremy on the phone before I went to the dealership. Very friendly. Traded in my 2008 Corvette for a 2011 Cruze. They gave me a great offer for both.
cschubert
Jun 12, 2014
When I came to Holm's I had many concerns in my hunt for a nice used car. Dave took the time to listen and he cared about what was best for me. He selected a pageful of cars that worked with my budget and out of that list we were able to search for what best fit my needs. After a couple of test drives we found a nice Impala that I felt comfortable in. Corey was helpful and complete with all the paperwork. I appreciate the work Dave and Corey put forth, their comfortable hometown service fits well in Abilene.
lwdsimpala2014
Jun 12, 2014
Chris went to great effort finding us the car we wanted. Also happy with discounts offered. We are first time leasers also. Appreciated the contact with owner of dealership.
Melissa Welch
Jun 7, 2014
This is the best dealership I have ever been to. The people we worked with were very friendly. I couldn't have asked for better service. From now on I will recommend anyone wanting to buy a car new are used to them.
djfr51
Jun 7, 2014
I had my Traverse, 2014, given a protective coating to help against it fading and to help reduce the effects of scratches. The inside was Scot Guarded to keep everything like new and help prevent spills from setting in. It took awhile, but I was able to wait in the new waiting room that Tim had created. They did a very nice job and looked as good as the day I purchased it. The car was taken to the building that does that kind of service. I didn't have to worry about doing it myself. I opted to purchase this protection package when I brought the car. It was so nice and shiny when I got it back. Holm Automotive always takes care of me. I have gotten seven vehicles from Tim. I live about 33 miles from Abilene, KS, but that doesn't stop me from having all my vehicle needs taken care of. I live in Clay Center, KS and there is a Chevy dealership here, but I stick with Holm's. Everyone that is part of the Tim Holm dealership team is all I need. I can't get any better than Tim. Pay them a visit. You will not be sorry you did.
georgegoracke
Jun 7, 2014
when my wife and I started to do business with holms in 2001 we bought a suburban. everybody was really friendly and made sure we was happy with everything.when we had repairs done Jamie was great in letting know what was wrong with it and how much it would cost to fix and the time schedule to fix it. after that experience we have bought 3 more new vehichles since that time. eric has been great to deal with. he tells you the way it is. corey was really nice to talk to and a great listener to our stories and he knew what he was doing. I would highly recommend holms automotive to everyone. I have also had body work done there and had a really good experience with the staff.
317954
Jun 6, 2014
I have purchased my last three cars from Jeff Holm and always been very satisfied with all aspects of my visit and deals. The things Iam impressed with most are the honesty, personnel attention and the follow up after the purchase.
cdascher
Jun 6, 2014
Dede had my car in to install trim molding on the driver side door and out in only minutes (Literally took only 5-7 Minutes). Thanks! Looks great!
tzvolanek
Jun 5, 2014
both gentleman were fun and professional I enjoyed my purchase at holm automotive.I personally believe that we could have got a better deal on the price. Thanks for all your help. Tina
SWLatham
Jun 4, 2014
I have always have great service at Holms. We have bought 4 cars and leased 1 over the past 8 years we have done business with them.
tigersnurse
Jun 3, 2014
We buy our vehicles from Holm's because of Jeff Holm and the great service team we work with at the dealership! We drive past 2 other Chevy dealerships to come to Holm Automotive because of their excellent customer service! From purchasing a car to having a vehicle serviced everyone does fantastic!
likes2laugh
Jun 2, 2014
I live in Denver and last week I decided that I needed a newer car. I grew up in Kansas and most of my family still live there. I have bought all of my previous cars in Kansas and decided to see what was available there. My dad has bought several vehicles from Holm Automotive and I asked him to look around for me. He has worked with Hunter in the past and together they found a car that fit my needs/budget. I got a great deal!! I drove to Abilene over the weekend and picked up my new car. Its more than I could have imagined and got the best price possible. Hunter was excellent to work with, very friendly and super helpful. He takes his time with customers and really listens.
thomas39
Jun 1, 2014
Introduced by a friend, who has purchased multiple cars from Holm in the past and presently speaking.Excellent customer service, quick results, and great deals that can fit your budget!by Alicia Thomas
robertson2710
May 31, 2014
From the moment that i contacted the dealership until the day that we leased, they have gone above and beyond to answer all questions, show us different vehicles and make us feel comfortable with the process. We feel like one of the Holm family. Thanks all !!!!
ShariSmith
May 31, 2014
Chuck and the Holm team made it easy for me to get our Buick serviced at the last minute. I was getting ready to go on a trip and hadn't noticed I was so close to needing an oil change. They had me drop it off at 8, got it worked in and were done by 10 with the requested service along with a recall I hadn't known about. Great folks to work with, very friendly and helpful!
sharonrae
May 31, 2014
Exceptional service and extremely pleasant to work with, great dealership. I purchased my car there and will continue to have it serviced there. Very friendly dealership.
Andi7674
May 30, 2014
Awesome staff! Super helpful in getting you what you want! Quick, fast service! Wouldn't go anywhere else to buy a new vechile! Recommend them to everyone!
justinbenson
May 30, 2014
Absolutely the best experience I've had buying a new vehicle. Jed helped out with finding the perfect vehicle and Corey made it happen on the financing side. I recommend Holm auto to anyone in the area and even out of state.
CassidyK
May 29, 2014
Jed was extremely helpful and knowledgeable about the vehicles we looked at. He encouraged me to drive many vehicles to make sure I was truly going to be happy with my purchase. Jed did not pressure me into buying a vehicle but when I was ready to move forward with the purchasing process he moved quickly and I had my new Equinox in less than a week! He also did a wonderful job explaining the leasing process. He was always available for questions and sat down with me to explain the features of my new Equinox. Jed has a great personality fit for sales. My experience was absolutely wonderful and I highly recommend Jed to any one. I am looking forward to doing future business with Jed!
kdfink
May 29, 2014
Went in to see about purchasing a replacement wiper arm for my vehicle. Part on hand in the parts department, so I purchased. Chuck Loader offered to put it on my vehicle for me - he was very helpful, professional and made every effort to make sure that I was taken care of. Thanks Chuck, for making my visit so pleasant!
angely
May 28, 2014
When I received the notice from GM that my car had a recall, I called Holm Automotive. Chuck Loader (service) let me know that he would order the needed parts and let me know when to bring my car in. He called and set up an appt. When I told it in for the recall, they offered to give me a ride home and told me how long it should take. Everyone was very helpful and friendly. Even the owner Tim Holm came around and shook my hand and greeted me.Thanks Holm Automotive!Great service.Angel Young
bevjer
May 25, 2014
I had some warrenty work done and had not purchased my truck from Holm's. It made no difference, as I was greeted warmly, treated with courtesy, and the work was completed promptly. I will share this experience with family and friends.
borgms
May 25, 2014
We felt everyone at Holm was friendly and very helpful. Pat Magee was very helpful with the financing and we were very impressed with the honesty, integrity, and helpfulness of Eric Altwegg. He brought the car to us at our home 20 miles away so we could check it out and test drive it. We didn't feel that we had to question him on details because he provided all pertinent information without us needing to ask. We plan on coming back for maintenance on our Buick and to visit with Eric if he has time between customers.....he stays very busy!! Congratulations to Mr. Holm for presenting a very nice appearance to his showroom and his integrity shows also in his choice of employees. Thanks to all for a pleasurable experience. ~~Bill and Linda Borgmeyer, Assaria Kansas
Hmm1015
May 25, 2014
My experience was the best I've ever had in this area of Kansas! Eric was helpful and honest about every aspect of the process. I never felt pressured and I was able to make up my mind on what I wanted to purchase. Being extremely upside down in my trade-in, they never told me no or threw it in my face about my decision to trade it in. I walked out with what I wanted & payments where I expected them to be. Every person we worked with was helpful and honest. I didn't know such car salesmen still existed! I will never buy a car from anyone else!! Holm Automotive is the way to go!
wjm29
May 24, 2014
I had been traveling the country in my new GMC Sierra and needed an oil change and tire rotation. I contacted a couple dealerships in the Denver area and was told that they could not accommodate me without an appointment in advance. I continued to travel east and spent the night in Abilene, Kansas. At 8:00am the next morning I stopped at Holm Automotive Center at spoke with Jamie Avers. I told him that I was traveling and needed an oil change. He said his schedule was pretty full and asked how long I'd be in town. I told him that I was leaving as soon as I could get service. He understood my predicament and did go way out of his way to help me. Within 45 minutes my oil was changed and tires were rotated and I was on my way. While I waited I took notice to how clean this dealership was and how the people who worked there seemed genuinely friendly and helpful. The service man, Jaime Avers, could not have been more accommodating and diligent. He was a fine and true professional. I almost never write reviews or participate in post service surveys which every business seems to push now days. However my experience with this dealership and Mr. Avers was exceptionally good. I happily submit this review and hope the dealership and Jamie Avers receive appropriate recognition. Thank You
chugchug
May 23, 2014
Service! Friendly employees who all greeted you, a nice quiet waiting area, with good coffee, magazines and TV's. The whole service procedure was explained before the work was preformed, with an cost estimate made. A very good dealership!
Brendakroeker
May 22, 2014
Chuck was very friendly and helpful, got me in fast and he told me about a recall I wasn't aware of yet and was needed,
youngblood_001
May 22, 2014
Corey and Hunter were awesome guys to work with in finding the best car for my daughter and I. The service was amazing! Keep up the good work!
mrsfeig
May 21, 2014
WOW is all I can say to describe the service we had at Holm Automotive. Chuck is wonderful to work with and took care of everything for us. He is very professional, which is a value you don't see much anymore. I would recommend him to anyone. Everyone was friendly and helpful, which makes the experience even better. We have had a couple of our vehicles there to be worked on and I will always recommend Holm Automotive.
allee2046
May 21, 2014
We brought our 2007Chevy Silverado to Holm's for an oil change. This was a free oil change due to our purchase of the truck. When we first purchased the truck it has already had an oil change and this free oil change was scheduled several month after it's purchase. While I was there your employees were very professional and friendly. The waiting area was clean and well kept. The entire experience was very satisfying. I would recommend your dealership to anyone. Thank you
naomico2005
May 19, 2014
I originally started working with Michelle after showing interest in a vehicle on their website. The next day Michelle reached out to me and kept in contact with me over the next few days accommodating me using the different channels of communication including calling personally, emailing me instantly, and allow me to text constantly! Once arriving at the dealership I was greeted with smiling faces from the front door from the receptionist to every sales person I made eye contact with. Mr. David explained everything in terms I could understand and made sure I knew what I was accepting with the vehicle. After dealing with Mr. David I finished with Mr. McGee and he also was very nice and explained everything to me regarding the finance! I did not feel pressured to accept anything and they make sure you are completely comfortable with your car buying experience. I truly enjoyed my experience and am thankful I made the trip to the dealership. I would definitely recommend my family and friends to the dealership to enjoy the car buying experience that I was blessed to experience. Thank you Holms!!!
Jessie Champ-Batten
May 15, 2014
I have done business with Holm's for 20 years and have always been treated like family !
deegasper
May 14, 2014
Eric was very helpful, he helped us work through many different vehicle options. We felt like he listened to our wants and needs and our satisfied that our vehicle met all of these things.
Jones3152
May 14, 2014
I waited until I was more than 1000 miles over my oil change. I hadn't taken it for an oil change due to transportation difficulty. I didn't have a vehicle to return to work during the oil change. I attempted to make a couple of appointment but was forced to cancel due to lack of transportation. When I called to cancel my last appointment, Jamie answered the service phone. After I canceled my appointment , Jamie asked me why I had to cancel. I explained due to lack of transportation, I had to drop my vehicle off to a local dealership. Jamie said no way. He told me to drop my car off and he would have transportation ready. I called and dropped my vehicle off the next day during my lunch hour. The transition went so smooth, I still had time to grab lunch. After work I dropped the loaner vehicle off and my vehicle was ready as promised. I will never take my vehicle to anyone but Holm Automotive and I live in Junction City about 20 miles away.. It was worth the miles to see a friendly face and get awesome service. Thanks Jamie
joshroland11
May 13, 2014
We had a great experience with everyone we dealt with here. We were greeted with friendliness and respect the whole time. The staff was one of the most professional staffs I have encountered.
AngelaWeber
May 10, 2014
As I have said, I could have not done it without Michelle Holt and Corey. I am luv'n my Sonic and THANKS! A MILLION!!
racette4
May 8, 2014
We went into this dealership with a monthly budget in mind that we wanted to be at for 2 vehicles. The care we got from Chris on trying to find the right vehicles for our family was great! Corey then took what we liked and got our payments right were we wanted them. I highly recommend this dealership!!! We shall be going back when our son is ready for his 1st vehicle!!
Parapup101
May 6, 2014
The customer service I had while purchasing and even after I had purcahsed the vehcile was amazing. I am very pleased with the service I was given and I will recommend HolmAuto because of the customer service they provided.
Jaysells
May 3, 2014
They were very pleasant and easy going.i would recommend them anytime when it's time for me and my wife to get another vehicle were going right to Hunter McMillan.
dunlap2014
May 2, 2014
I highly recommend Holm Automotive. Amazing Customer Service! I enjoy my new Cruze, and they have called to check up on me. They went above and beyond.
susanweberg
May 2, 2014
Thank you Cody for all of your help. Came in to get a tire patched but it wasn't fixable, so we ordered a new tire. That night it created a bubble on the side so I brought it in the next morning. We ordered another tire and it did the job. Everything was orderly and it just worked out. I wasn't upset. Cody did his very best on making sure I was waited on in a timely manner. He did do a professional job and he stayed calm. Not everyday a new tire is defective.
RDW1
Apr 30, 2014
We went back to Holm Automotive to lease another vehicle because of the great service we have received in the past. This is our 3rd vehicle we have leased and we have bought 3 or 4 cars from them in the past. I would recommend this dealership to anyone that is looking for a new or used vehicle. There is no sales pressure at all and that is what I like.
deak65584
Apr 30, 2014
I recently purchased a Harley Davidson Street Glide from Holm Automotive with Jed Smith being my sales consultant and Pat Magee dealing with the financing portion of the purchase. I have purchased vehicles in numerous states across the Country and Holm Automotive is by far the best dealership that I have ever done business with. The vehicles are very well priced, the environment is positive and all the employees always have great attitudes. Jed was a great salesman who is very down to earth. It was definitely refreshing to deal with someone that did not at all try to pressure me into something that I was not interested in. He would actually have conversation about off topic subjects but at the same time was able to answer any questions that I had throughout the process. He stayed in touch the whole time and even went out of his way to help me in any way possible to include speaking to me on the phone while he was not at work. I could not have asked for a better sales consultant, I will definitely make future purchases with Jed!!! Working with Pat for the financing was also a pleasure. He made every step as simple as possible but at the same time helped me understand exactly what was going on at all times. Again the conversation was great and we were actually speaking about common interests between us. The night that I purchased my bike it was a rather cold and very windy ride home. The next morning I recieved a phone call from Pat that was nothing more than him ensuring that I made it home and to visit with me about the ride. I would love to finance all future vehicles through Pat!!! Overall my experience could not have gone any better!
johns67467
Apr 30, 2014
It was a great customer experience with no hassle. They did not try to over price and listened to the customer. This dealership will be my first stop in the future. A++ seller
hardin67
Apr 29, 2014
Very respectable with the customer and corrected my concerns with vehicle. Dealership offers a service rental while vehicle is in for service. Will go back to dealership for services on both vehicles.
outlaws1
Apr 29, 2014
I must have asked 30 or more questions of both Pat Magee and Jeremy Plott(who I bought it from),they didn't mind at all, also emailed me lots info, Brent Palen also sent me info. Son flew from Fargo,ND (where we live) Kansas City Airport to pick up the 2008 Corvette. They were kind enough to drive the Vette the 2 1/2 hour trip to the airport saving us a lot of time. Finally, the Corvette was just as they described it: perfect in every way. Very happy customerMarlyn (Marly) McDonaldWest Fargo,ND 58078
sandygr
Apr 27, 2014
Friday morning our vehicle would not start- we call Chris and he go Chuck involved and set up a tow truck to come pick up our vehicle and get it to Marshall motor here in Salina for Repair. Chuck and Chris kept in GREAT communication with me during this time and got us a loaner vehicle to drive during this time. Really appreciate the service they both gave me, it was greatly better than Marshall motor, whom wouldn't communicate well with me and it took 6 days to get the repairs completed! Thank you for all they did - was much appreciated!!!
mrmmillner
Apr 26, 2014
My husband went into Holms automotive to get something for the back of his truck. Ended up buying a new car from Jed Smith.EVERYONE was so helpful 7 considerate. We have three chevys & all maintenance & service is completed at Holms as well.
pauladinkel
Apr 25, 2014
Eric is so easy to work with and is very patient. He gave us plenty of time to make sure our purchase fit our needs.
SWLatham
Apr 25, 2014
Never have a bad day having the oil changed on any of my cars that I have bought from Holm Automotive Center. I always make an appointment with no problem, bring the car in I either sit in the waiting room, talk with the sales reps or just walk around the lot to see what's new. I spent about 45 mins to hour then I was at the pay counter and the out the door.
lylenathan
Apr 23, 2014
hunter thanks for all your hard work in getting me in my 2012 chevy cruze. i really enjoy this car. keep up the good work.
awagoner
Apr 21, 2014
Our experience with Jeff Holm and Corey Neufeld was as good as good as it gets. Both were very co-operative and understanding. Jeff was very low pressure with the sale and very personable. We will not hesitate to recommend him to our friends that are looking for a new or used vehicle.
angelapetersen
Apr 20, 2014
Had a great experience purchasing a 2011 Equinox over the holiday weekend. The Holm staff was extremely easy and enjoyable to work with. Thanks guys!
correll
Apr 17, 2014
Over 50 years I have purchased more than 60 cars and trucks for personal and corporate ownership. I can honestly say my experience with Holm Automotive easily rates the most positive purchasing experience of any. My experience with the largest metro area dealerships has been the poorest while here in Abilene, Kansas we find the best. Repeated followups after my purchase were appreciated Especially noticeable is the friendly and committed attitude you will find in all employees. All give you the immediate impression they love their jobs. That obviously comes from being well motivated. Kudos to the Holm family.
grmfam92
Apr 17, 2014
It is very rare that I will ever provide a review on an auto dealer, but Holm Automotive is the exception. Ever since we bought our two cars from Holm in 2012, we have continually returned for any of the service work on them. This includes oil changes, warranty work, tires or whatever. Holm has given us the impression that service after the sale is extremely important to them and it seems extremely rare in this day and age. We have two car dealers in our town and because of Holm, we will never go there again, we will drive the twenty miles to Abilene to get what we need done because they truly give us the impression that they care about the customer and will go out of their way to ensure that we do not get ripped off. Chuck and the guys in the Service Department are great to work with. I have not had any issues with them at all.
jwisdom1977
Apr 17, 2014
I was at another dealership when the guys from Holm called, and they gave me an offer over the phone. The offer was better than I expected, so I drove to Abilene, and we came to a deal. I will recommend them to anyone that I know is looking for a new car.
jamminjen71
Apr 16, 2014
I have dealt with Hunter and Pat on several occasions, they are great to deal with and recommend them to everyone I run into that is looking for a car. They make you feel like family.
jholgerson
Apr 15, 2014
Jeremy Plott did a wonderful job with our purchase. He was not pushy one bit. If he didn't know the answer, he wisely said so and found out the answer. He stayed after hours to complete the sale and then came in on his day off to finalize everything.Pat Magee has a great personality and did a good job with explaining the financing options and service warranty options available.Our overall experience with this dealer was 5 stars out of 5 stars. Thank you Holm Automotive.
moni0311
Apr 15, 2014
This is the second vehicle I have bought from Holms and it was just as easy this time. I was looking online and found a few cars but they had already sold. So I had to go back to look and I found one I liked but it hadn't came to the lot when I was there to look. When it arrived they worked very quickly to get it ready for me to take a test drive. Hunter did a great job. Also Pat in finance did a great job he did some work and got my payment lower than expected. Thank you everyone at Holms!
Shawver
Apr 15, 2014
My husband took the 2010 Buick Enclave back to them to have some small things fixed on it and to get an extra set of keys made. They were very helpful and pleasant. Made us glad we bought from them.
Jaycek
Apr 14, 2014
Quick turn around on my repair job. Professional and friendly service. I left my car on wednesday and the repairs were completed by the following monday, Thank you.
njhaley
Apr 13, 2014
I only buy a new car every 5+ years or so, and when I do I like finding a place where the dealers are friendly and not overburdening. Holm Auto was that place for me after I moved to Kansas recently. We got out, went to look at the car I had seen online, and I said to my girlfriend "why haven't the dealers jumped all over us yet?" I thought that was a great start - no pressure right off the bat. We went in and met Hunter, and then got to take our new car out for a test drive. Again - not a lot of pressure and we could just decide if we liked the car ourselves over normal conversation while driving. After the test drive, we'd decided to try to make a deal on the car. That dance was typical for buying a car, though there wasn't a lot of the bait and switch or unnecessary haggling. We had a price in mind, we only asked for it three times, and we got it!! The whole process took a bit longer than we expected, but we were happy to be on our way home that evening in our new-to-us car!! Thanks Hunter and Brent!
Bsearls
Apr 12, 2014
I am an impulse buyer and decided I was tired of driving a family car. I really liked the looks of the new camaros so I started to look online. I chose Holm Auto because I like dealing with "small town" dealers. I wasn't pressured at all and I pretty much knew what I wanted to begin with. I though I would have to come back Saturday to finish up but they stayed well past close to make sure I got my car that night. This is my first brand new car and am really enjoying it so far.
hjmayer
Apr 6, 2014
Jed Smith was especially helpful. We called about a truck and planned to make the hour plus trip to Abilene to see it. Jed had the truck ready and waiting. It was so nice to take the vehicle out for a test drive on our own--without a salesperson having to accompany us! They also made a pick-up and delivery to our home for add-ons without charge. Holm Automotive delivers hometown service that's hard to find. We will be return customers. Thank you!
LVCustomer
Apr 5, 2014
I have enjoyed many vehicle purchases at Holm Automotive. The remodel of the dealership is excellent and very very neat. The people are very friendly and helpful. Will continue to purchase my GM products from Holm Automotive in the future.
RonaldStull
Apr 3, 2014
Andy and Dede in the body shop did a great job of getting my truck back in a timely manner. The truck looked like new. This was the second time I have used the body shop and have been completely satisfied both times. Pat Magee in the business office helped with a rental car and that was fast and painless.My family has purchased 5 vehicles from Holm and they don't just sell you a car they back it up with quality service in all departments.I have had numerous things done in the service department and Jamie Avers has always taken care of me.This is a quality dealership.
cmward
Mar 31, 2014
The people at Holm's are great!! We had fast and friendly service. They we very helpful and patient with us in our decision. We would highly recommended them!!
BruceDodds
Mar 28, 2014
The service center is always busy and you see everyone working to give the best service. The shop is clean and the waiting area is nice. We have been satisfied with the quality of the services over the years and appreciate people taking time to answer questions. The receptionist is always helpful in getting us to the right people whether we are wanting services or sales. We travel 45 minutes to take our business to Holm so we appreciate the way they do business.
vealmw
Mar 28, 2014
Buying a vehicle can sometimes be a long painful experience. But every since I got hooked up with Jeff Holm and the Holm Chevrolet team in Abilene Kansas they have made purchasing vehicles a great experience!!! Everyone jumps in to help get the purchase done with hand shakes and smiles, I recommend Jeff and Holm automotive team to everyone I know interested in purchasing a vehicle.
abilene_resident34
Mar 26, 2014
From the moment I arrived at Holm Automotive Center, I was inundated with great customer service. Several people asked if I had been helped and I received immediate attention. Although the cost of services was high, it was not a negative reflection on the service. In fact, Chuck commiserated with my plight and wished he could have done something to repair the problem that did not cost as much. The high price was due to an expensive part (power steering pump) needing replacement, so there really was nothing that could be done to minimize the cost. At any rate, the service people at Holm Automotive Center made me feel as if I were there only customer that day even though I wasn't. They offered to take me back to work. When I picked up my vehicle, the problem was clearly resolved and the vehicle was even clean!
Chelcee13
Mar 26, 2014
The service was great! Everyone was very friendly and welcoming! The vehicles are fairly priced and are in excellent shape. I love my new car! Thanks Dave at Holm!
jtspas
Mar 26, 2014
We absolutely love the dealership and Chuck and the rest of the employees we dealt with. They are so friendly and informative and worked with us explaining the different bells and whistles on this Excalibur 2014.
btshute
Mar 25, 2014
Jeff has always been very friendly. He always has time to sit down and talk. We done business with Jeff when he was in Ellsworthand followed him to Abilene. I would recommend Jeff for all your car needs
sdonnell
Mar 25, 2014
I can't say enough about this dealership. Everyone treated me so fairly and I am grateful that they did. After coming back from Afghanistan I had some problems and got myself into financial difficulties. My credit was basically ruined. Yet, inspite of this, Holm Auto worked very hard on my behalf to qualify for a loan They didn't have to. I am still surprised at how hard Corey, Michelle and Matt went to work on helping me purchase a good used car that would last me for a while. They went beyond what other dealerships were willing to do for me. In fact other dealerships wouldn't even consider me, but Holm Auto did. When I arrived to pick up the car, Michelle greeted me so warmly, like I was an important member of the family. Corey continued that same family feeling in working out the final issues with the loan and loan payments. He even took the time to set up my payment plan and give me such good advice that will help me in the years to come. Matt was so supportive and encouraged me to keep up the good work I was doing. He was so sincere and I felt like a thank you to all of them was not enough for all they did for me. When people are in a tough spot, they need a helping hand to get restarted. Corey, Michelle and Matt did that for me. I know they would do it for others as well. Thank you from the bottom of my heart Corey, Michelle and Matt! There is no dealership like Holm Auto!
simonfamily
Mar 25, 2014
Dave was amazing in keeping us up to date with what was going on and staying well past his quit time to make sure everything we needed was taken care of.Corey got the financials done extremely fast and made sure our payments were where we wanted them!Both gentlemen were amazingly nice and answered all of our questions. They made sure we left with every bit of knowledge, including showing us how all of the new features in our car worked! They really go above and beyond and make sure their client is extremely happy with their service!I've already told one friend about them and they're talking about going and giving Holm automotive a look and I would recommend everyone else to them too!
valan61
Mar 25, 2014
This is third vehicle we have bought here at Holm Motor. Always a pleasure dealing with Jeff Holm and Pat Magee. Would recommend coming to Holm Motor, Abilene Kansas for your next new or used automobile. Thank You for your courtesy and help getting the vehicle we wanted.
allee2046
Mar 24, 2014
The service center and it's employees are great. They give you tips and explain the problems in detail. They go out of their way to assist in any way. GREAT JOB Service Department!
Richard Romberger
Mar 23, 2014
Holm Automotive is a great place to do business as the staff is very knowledgeable and professional to help you get what you need.They make a buying experience enjoyable. They seem to go the extra mile to take care of your needs.
lapdirtjr
Mar 22, 2014
It was an excellent service going into the friendly atmosphere and receiving the help that I needed finding the right vehicle that I needed I have been to a lot of different dealerships and I have to say that holm is a great place for service and friendliness and receive the respect on what you are seeking for in a vehicle thanks for the support and the great team at holm automotive
wwfair
Mar 22, 2014
Our buying a car experience (which is not something we truly enjoy doing) was overall great. All of the people at the dealership were friendly and pleasant. We enjoyed working with Hunter - he is very nice, pleasant and a down to earth type person and very patient. Corey was very easy to work with also and we appreciate his work too. We trust Holm Automotive and feel that they were fair in our dealings and sold us a good vehicle and that they will stand behind it. We would recommend Holm Automotive without hesitation.
olet1951
Mar 21, 2014
In have never been in a dealership where all personnel where very friendly & courteous. I want to especially thank Michelle & Jeff for making our buying a vehicle a good experience. They are very professional, knowledgeable, & friendly. I will definitely share my great experience that I encountered at Holm Automotive! This is the 2nd vehicle that I have purchased through Michelle Holt. Thanks!! Sincerely, Gary G. Ouellette
dp1964
Mar 20, 2014
Very Impressed with the whole experience. Nice looking place inside and out, ALL of the people were so friendly! Also, there were people inside waiting for their vehicle being serviced, etc, having coffee, and I noticed how staff would stop and talk to customers. Very welcoming environment.
RGrindle
Mar 19, 2014
We have brought in multiple vehicles for service ranging from oil changes to major engine and body repairs. Each visit has resulted in an experience that leaves us recommending Holm Automotive for all automotive needs. From booking appointments to paying for service we encounter professional and friendly customer service. Chuck has a genuine concern for the customer and his professionalism is greatly appreciated. Thank you!
bpfletch
Mar 18, 2014
I would recommend Dave Surritte to anyone. He was very though with the cars that he showed me and very knowledgeable with all of them, especially the one that I purchased. I have come back to Dave with questions about the car and he was very helpful and always had time for me.Corey Neufeld was the fellow that did all the paperwork and loan papers. He got the best interest rate that he could and explained all of the papers that I had to sign. He was fast and very through with all of the paperwork.
tlgruen
Mar 17, 2014
Very helpful. Michelle spent a lot of time with us showing us two different vehicles. She knew what we were looking for and was able to get a vehicle which we are very pleased with. She spent considerable time showing and helping us go over the features of the car. Corey was very pleasant and worked with us to get what we wanted in a lease. Chuck has been the service person we have dealt with often and he always goes out of his way to help us. Very pleased with Holm Automotive.
ektorsomar
Mar 16, 2014
Hunter and Corey were very friendly and were very professional. They was very honest with me about the trade we had and the vehicle we were looking at. Hunter was not a pushy salesman and that was very important to me. There is no bigger turn away than someone pushing you into a vehicle so they make commission. THANKS Hunter and Corey I will recommend this dealership, and will recommend Hunter as the sales representative and Corey as they Business Manager.......
SarahPrice
Mar 13, 2014
Andy and his crew have been extremely helpful in fast and quality repairs to my car after two accidents in one year! They helped make an otherwise unpleasant experience better. Thanks!!!
Thetomcat63
Mar 13, 2014
Have been looking for a truck for a long time. Have gotten tired of all the pushy sales tactics and was really expecting this to be the norm. Hunter was polite, knowledgable and friendly. I found what I wanted and other than not being able to trade vehicles we worked out a deal that worked for me in cash. I had a very good experience at Holm and will try to work with them in the future.
snowjacket1230
Mar 12, 2014
We called Chris earlier in the week to tell him we were ready to trade. A couple of days later he had the ideal car for us - in our price range, great condition and clean! Corey in finance completed the transaction - the entire deal was efficient and professional. Thank you Holm Automotive!
33Doris32
Mar 11, 2014
First time buyer at Holm great service very friendly. Highly recommend Holm Automotive. Everyone working there were also very friendly and greeted you when you walked in the door.
NYram13
Mar 8, 2014
I found Holm automotive while I was searching for a 2013 Ram 2500 across the internet from my home in Long Island NY . What attracted me at first was there no nonsense pricing . Than I began to read all the great reviews about this dealership. So i decided to call and ask about the truck , David Surritte (sales consultant ) handled my call .. He answered all my questions with informative answers . Being from NY and knowing a "pinkie finger" NY car sales man approach I can assure you that this dealership is the complete opposite . There is no B.S. talking . Only straight to the point professional approach taken by David and the rest of the crew at Holm Auto . So while I was on the phone with David he asked me if I would like to come in for a test drive of the truck .. I laughed and said that isn't possible until maybe a week from now .. He replied with a confused "why" lol. I began to tell David I was calling from NY and needed to make flight arrangements . He got very excited and wanted to help me even more , He said that he will arrange for an airport pick up for me and my wife . Than he got me in touch with the finance pro Pat Magee . after 24 hrs Pat got me approved at an awesome interest rate . So at this point I was ready to book my flight but not before David Surritte recommended to me that it would be better for all of us that I fly into Wichita instead of Kansas city . 11/2 hr. ride compared to 3 hr ride to dealership . So with that I booked my flight for my wife and I . It was Feb.28th 2014 . Dave called me the next day to get my flight info so he can have someone pick us up at the airport . . We land in Witchita Kansas at 10:30 am and were greeted by Delmer an 82 yr old sweetheart of a man . Delmer made our ride that was an hour and half feel a lot shorter .. Great conversation and laughs all the way to dealership . When we pulled up David greeted us and took our luggage inside .. I started to look over the 2013 ram 2500 . And as advertised and said to me by David the truck was spotless , mileage was correct . and there was no signs of rust , dents or anything else to discourage me from wanting this truck. At this point David turned to me and said " You ready for that test drive now " I started laughing and we jumped in and took her for a spin .. Once we were back at the dealership . Pat Magee answered all of our finance questions and had us fill out and sign everything in a timely fashion . There was no up selling or trying to get us to spend more money on something else . No hidden charges like transaction fees , delivery fees or really any other type of fee except there $149 dealer fee . And what really was the icing on the cake was one of the owners Tim Holm came into the office and introduced himself to my wife and I . Also gave us great tips on where we can stop and eat on the way back to NY .. ( In Kansas city). The whole entire process was exciting, fun and pleasurable for my wife and I . I want to thank all of you at Holm Auto of giving Myself and Athena a great experience and a warm caring environment. This is how car buying should be !!! I highly recommend this dealership to people living in a fast pace type of place like NY . Get away from the crooks and thieves and go see the crew at Holm Auto .. Honesty & Integrity go a long way in my book . By the way the ride home was great .The truck drives great and I look forward when the wife is ready for a new car because Holm is where I will be . Thanks again everyone at Holm . Matt Pumilia Long Island , NY
LindsyMartin
Mar 7, 2014
The service I received was super friendly & knowledgeable. The work was completed very quickly & bumper looks brand new! I will be recommending Holm Automotive to everyone!
theironman
Mar 6, 2014
Good experience though it took longer than necessary to complete the transaction. They were very apologetic which was nice. Make sure you have some time to spare before you decide to buy.
cathey79
Mar 6, 2014
Both Michelle and Corey were exrtremely helpful with the purchase of our new Impala. Would defintely recomend this dealership to anyone looking for a vechicle. everyone in the dealership was friendly.
Samo
Mar 5, 2014
Jeff Holm and Corey Neufeld made our experience purchasing a car fantastic. Thanks to these two fine gentleman my wife was able to purcahse a 2012 Dodge Avenger. A black on black economy car that looks great and is easy at the gas pump. These guys bent backwards to make sure the deal would go through and did not take no for an answer! Thanks again guys we will be back for our next purchase!!!
kathyryan986
Mar 3, 2014
I found every one very friendly and nice and helpful when it came to what we where looking for. they even got us approve for a loan. I would recommend this dealership to family and friends.
Kmtimm76
Mar 3, 2014
The staff at Holm Auto was very friendly and knowledgable about their product. Thank you for another good experience!! I will definitely recommend them to others.
mickeystone913
Mar 3, 2014
I was driving from kansas to oklahoma, trying to get home before a huge snow storm blew in. I am from Texas and do not do well with the cold, so to say I was freaking out is a bit of an understatement. I was driving on the highway and though I saw smoke from my car and smelled a burning smell, but me being me, I kept driving. Someone on the road next to me waved me down and said there was something wrong with my car and I should stop now, before I try to get to Salina. Thank goodness for this sweet man because I probably would have kept driving until I exploded. I went down the road to a chevy dealership, even though I have a jeep. I figured they could figure it out and get me on my way before the snow came. I took it in, I felt silly because I know 0% about cars and all I could tell them was the obvious, "something is wrong with my car and it smells bad." They told be to grab my school work and set me up at a table inside. I guess i need to do some homework anyways. People were coming and going and I was waiting to hear news about my car. Chuck came inside and told me I wasn't going anywhere. I immediately started to tear up, he said it was going to need a lot of work and parts, all I was thing was $$$. I remember that I had an extended warranty, only after talking to my dad on the phone, Chuck got on the phone with the warranty company and haggled with them for a while before they agreed to send a new front axel to Abilene, Kansas (still not sure where that even is, LOL). Chuck came and told the the good news, which was still bad news since I was stranded and a storm was coming. Chuck figured everything out for me and fought for me, he got me a rental and sent me on my way home to Norman, before the snow. I paid 0 money that day and got home safe and sound! I do not know what I would have done if it were for Holm Automotive, especially Chuck. He literally saved me that day. He always called to check in with me everyday that they had my car, even to say they were calling on the part to see where it was. The best part is, when my car was done, (which was very fast) they had someone meet me half way to exchange the rental for my car! I am so pleased and thankful for Chuck and his team! I even sent them a valentines card! LOVE THEM!
BBQ2014
Mar 3, 2014
Thank You for getting me in and out the door quickly. Very pleased with how quickly the deal was made and not having to spend all day in a chair.
Wilsonbn
Mar 2, 2014
The recently remodeled dealership is clean and attractive. There were several Buick Enclaves to choose from and Jeff pointed out the differences between them very thoroughly. I would recommend Jeff or any of the sales staff at Holm Auto!
Andi7674
Mar 1, 2014
Great service! They get you in and out in the time frame you need it done in! Nice people! Good work! Never had any problems! Always very helpful! Don't try to sell you things you don't need :)
amandajolamothe
Feb 28, 2014
I went in expecting to get a Cadillac SRX. Unfortuanatly they did not have one availabe at the time. Hunter worked with another agent to find one that we could test drive. Even offering to call up a good customer to let us test drive theirs. They also looked for a lexus RX 450h for us as well. However, I really just wanted to test drive some cars that day. With much patience, Hunter took us on multiple test drives in various cars. He eventually put us behind the wheel of a Cadillac XTS sedan. He tells me the motor is the same as the SRX, and the features are the same as well, except it is a sedan and not a crossover. Well, needless to say, we fell in love with the XTS, no need for the SRX after all! We were offered a great deal on my old car (a honda accord), thanks to them partnering with auto trader. Next we got to spend time with Corey, he set up our leese agreement. He was also very friendly and went out of his way to help us. He even got us a even better price on our honda! (even though we were happy with the original price). He went through the paperwork quickly but thoroughly. He answered all of our questions. This was a great experience with Holm's automotive. As it always is, this is our 4th car from them!
ambassett1
Feb 28, 2014
A+ from A to Z, exceptional from start to finish, never had such a great experience at a dealer, black and white, up front and honest with everything, and that was buying a used vehicle over the internet without physically seeing the truck......Couldn't be happier with the service from Chris Eckert and the rest of the team.......Quick, easy....simple process. Can't say enough good things..Thank you, Alan Bassett Monument Colorado
kylefromga89
Feb 27, 2014
i went in for a service on my previous truck because of transmission problems, the repairs were more than i wanted to spend on my old truck but i knew i still owed money on it and no dealership would ever take it for trade needing a new transmission, but i decided to give it a shot, i was introduced to michelle, by chuck, the very professional service center consultant who was a big help, if it wasnt for him persuading me to talk to michelle about trading my truck in i would still be bumming rides to work, michelle was straight forward and very polite and answered all my questions and was honest about the stuff she didnt know, she didnt try to hide stuff or act like she knew something when she didnt, she introduced me to corey, and corey is super professional and will fight to get you what you want, at first i doubted him but after 2 days of hard searching corey found me the resources i needed to get out of my old truck and now im the owner of the truck of my dreams. thanks to all of yall. i would highly recommend holm auto to anybody
dkp3nal
Feb 26, 2014
While visiting your dealership I had excellant customer service. Chuck worked with me to set up a time to have my car serviced at my convenience. He was also very helpful with transportation while my car was being serviced. I would recommend him and will be calling him again myself. Thank you Chuck!
cpowell1234
Feb 25, 2014
Great service tech. Very friendly and very helpful. He went the extra mile to make sure I was taken care of in a timley manner.
drew1047
Feb 24, 2014
We were very impressed by Holm Automotive! We have been to many dealerships and had many many very bad experiences!! From the moment we walked in the door- we were able to look at every vehicle we wanted to- without having to sit down and do any paperwork first. We were not talked into any vehicle but were helped with finding the perfect vehicle of our choice. We also took a few days to decide which vehicle was the right one for us and most dealerships we have dealt with have always called us right after we left and even every day for the next several days to weeks after we left; however, Holm Automotive did not do this!! We were always told that they would be happy to answer any questions and were very helpful and did not make us feel pressured to buy with them, which was amazing!!! They also offered us an amount on our trade in that we were not exactly happy with- so they made lots of phone calls and did in fact give us exactly what we were hoping for on our trade and worked very hard to get us the best pricing for our new vehicle. Hunter McMillen was our sales associate and he had the best customer service skills that I have ever witnessed at a car dealership. He worked with us for several days and made sure that we knew all of our options prior to purchasing the vehicle. He has absolutely made our car buying experience a wonderful one! We would highly recommend Holm Automotive if you are looking for a "new" vehicle! They will NOT pressure you. They WILL allow you to look at the vehicles of your choosing and will NOT pester you constantly until you have made up your mind!!
PepperPotts79
Feb 24, 2014
Whenever I have a problem with my car, I call Chuck. He is very straightforward and honest about what I need done. And he's the nicest guy. He is very respectful and I always recommend him to my friends who need service on their vehicles. He's very willing to work with me on my schedule as well. I never have any problems afterwards either. They are always my first choice when I need any maintenance done on my car.
Cliffy1960
Feb 23, 2014
This is the second car we have ordered from holm the first was a Camaro the second a 2014 corvette every one we dealt with was very friendly and helpful. We will continue to deal with them as often as we get Chevrolet cars.
mliby
Feb 22, 2014
My window wouldn't roll up on a very snow/rain day. When I called the service department, they immediately said to bring it on up,and they could get the window up. When I got there, they determined there was a faulty part on the driver side door. After reviewing that they didn't have the part on site, and it would the next day before it could repair, they went out of their way to provide me a loaner car. This impressed me. They didn't have to do this, but I was very grateful..What they didn't know, was mom was just put into the hospital that morning, and I needed transportation to visit and take care of things for my dad. They helped me more then they will know for this service.
ksbeardedgai
Feb 21, 2014
When we had continued problems after servicing our Ford Ranger truck with another dealership (Long-McArthur), where we had gone because we had been misinformed that service had to be done by a Ford dealership, we decided to go ahead and see if Holm would be able to help. They discovered quickly something that SHOULD have been discovered at the previous dealership and where we had had work done...the head gasket and valves needed to be replaced. Although the job took a long time, because of the difficulties of dealing with an extended warranty company for the repairs, Chuck maintained regular contact throughout the process. We're thoroughly pleased with Holm and will use them in the future.
10Scout
Feb 18, 2014
I came in after making an appointment for work to be done on my 1998 Oldsmobile Intrigue. Chuck was very good at listening to what I perceived as the concern for the appointment, and was very positive in making me feel comfortable that it would and could be resolved in a positive manner. When I arrived I was greeted and the process for resolving my issue was instituted. My vehicle was repaired, and I was informed of any changes that needed to be made that I had not been informed of before due to it not being found until it was worked on. I appreciated the professionalism that was conducted during my visit and the quality of work performed. I was also given an estimate of the cost after it was discovered what the issue(s) was that needed to be corrected and asked what I wanted to do. It was nice to be asked for input and not having any surprises as to what the cost would be to me. That is the reason I continue to repeat as a customer from 28 miles away, and why I have them do all of my service work on my vehicle. A trust relationship, I feel, has been established between us and their honesty with me has never been questioned by me. That is why I do business with them. When you have good people working for you the results are normally good also. Hence the rating I gave them. Tom Hutchinson
BettyGlatt
Feb 18, 2014
Everyone was extremely friendly and went out of their way to make us feel welcome. They had a white 2014 Cadillac CTS in stock that fit our needs and wants quite well. Their followup has been very good so far. We expect an excellent long term relationship with Holm Automotive and expect to keep this car for many years to come. We received a very competitive price for the car, thus good value.
Bloomquist
Feb 17, 2014
The fact that I just leased my 5th vehicle from Jeff Holm should describe how satisfied I am with leasing my vehicles from Holm Automotive Center! Jeff Holm has been my salesman for all of these vehicles and he has always made the transaction very simple. Jeff always answers all of my questions, takes time to explain the features on the vehicle, and makes sure I am happy with my purchase. I can not imagine doing business at any other dealership thank Holm Automotive Center!
marilynweishaar
Feb 17, 2014
We found those we worked with at Holm Chevrolet very knowledgeable, friendly, and willing to spend time discussing car information with us. We will return to Holm Chevrolet in the future.
pkschurle
Feb 17, 2014
The service team at Holm Automotive Center provided excellent service to get my trucks oil changed and tires rotated. They are a great team! We'll be coming back.
camalloy01
Feb 16, 2014
Mr Loader was very helpful in assisting me with the problem that I had with my Traverse. He informed me that the problem with my windshield pump was very minor and the time it took to replace the fuse was very quick. His work on replacing the rear window windshield blade was expedient. I would recommend Mr Loader and his entire staff to work on all vehicles.
don77pat
Feb 15, 2014
I have been extremely satisfied with my dealing with Chris Eckert and all the poeple at Holm Automotive. Each person I had any contact with has been extremely kind and helpful and I will continue to business with them.
mikestinchcomb1
Feb 14, 2014
very considerate of the customers needs, service is always completed quickly, car is very clean after service, their employees are always checking to see if you need anything or see if they can help in anyway.
bchard
Feb 12, 2014
We found the car on the internet called Michelle Holt and she asked if we could meet for a test drive. She was super friendly and informative. She offered us the opportunity to take the vehicle home. We talked about price and they worked with us to meet the price we had in our minds. When it came time to pay we talked to Corey Neufeld and he was fast and efficient in getting our paperwork done. He was very personable and you could tell he knew his job well. We couldn't be happier with our experience at Holm Automotive. Highly recommend this dealership.
ablecorona
Feb 11, 2014
They have always provided timely service and were polite and courteous. I feel they have always treated me fairly and were honest about the repairs and service needed.
cdascher
Feb 11, 2014
I had no appointment. Stopped to ask a out noise in rear axle. They suspected a rear wheel bearing. I was sent home in a rental car for safety reasons. They called next morning with bearings replaced. Great service. Thanks to Chuck Kim and Tim!
rachelmsnyder
Feb 11, 2014
Chuck was extremely professional and helpful throughout the whole process. He made sure I was a satisfied customer from the beginning til the end. I would definitely recommend Holm Automotive to friends and family.
Renden
Feb 11, 2014
Have been customers at Holm Automotive Center for years. We have leased and service multiple cars at the Center and are ALWAYS pleased with the care we are given. They go over and beyond to serve us and our community. We are so lucky to have all of them here.
atrain13
Feb 10, 2014
My wife and I had been looking for a new car for sometime. I listed my car through the autotrader site and it directed me to Brent. He got back to me quickly and within a week we had an appointment to test drive 3 cars. When we got there all 3 were ready for us. After we were done testing them out, we went in and had a no hassle conversation about pricing and figuring things out. We went home to think about it some more and within a couple days we called them back to let them know which vehicle we selected. We had to wait a couple weeks for something else to work itself out and Holm had no issues waiting for us. When we finally went in to finalize everything they were very friendly and nice and made it a no hassle situation for us. Over all we were both very happy with our time there and would go back again.
CBrown62
Feb 8, 2014
After our accident where our car was totaled, Chuck told us he had a very nice, clean 2008 Cadillac just like the one we did have, except that it was not white! (Family joke!) Everyone in the dealership was so kind and helpful that it made us feel right at home! After being given the car to drive for a day, we knew Chuck was correct. This car was exactly like our old car, but the color, making it extremely easy to get in and drive. When making the financial arrangements we made to feel like we were part of the family. When we need another vehicle, Holm Automotive will be the Only place we will go!
samirvin
Feb 6, 2014
Spoke with David Brooks in sales,I had numerous questions about a vehicle my wife saw on the internet. He called me back within the hour with answers to all my questions. Made an appointment that night, when we got to the dealership, David went out of his way to have the car ready and in shop area (due to cold weather) ready for us to look at it. David was very helpfull with all of our concerns and even got the price lowered. Corey Neufeld did the financing part of the purchase. He was very helpfull and explained everything as we did the sale.Both David and Corey went out of their way and even stayed an hour and a half after the dealership closed to complete the paperwork so we could drive our car home that night. We will return to Holm Automotive for future vehicle sales and service. Great dealership with Great overall staff. Highly recommend !!!
dhellwig
Feb 5, 2014
Chuck and Jamie do a great job of getting my work scheduled and sticking to the schedule. There never any surprises when I pick up my vehicle.
parksjenifer
Feb 4, 2014
I was very impressed with the way Jamie suggested options for my upcoming tire purchase and how to handle service issues my pickup will need in the near future as well. I didn't feel pressured at all. I felt they wanted to see my issues resolved in the easiest and most cost effective way. Chuck has always been the same and I appreciate how well they take care of my service needs.
mflores34136
Feb 3, 2014
Holm Automotive Thank You for the wonderful service you gave us. You guys are the greatest. And I will never buy a car from any other dealer except Holm Automotive. They are the best Dealership In Kansas and the Take care of you. Thanks again for all your hard work guys.Mark and Marie Flores
tmitchener
Feb 3, 2014
Andy and his team responded by working with my insurance company and parts suppliers to get the truck back together.I have not had any issues with the repair job at all. It has been running great and still tows the camper without any problems. As frustrating as it was for me to have our planned trip devastated, Andy and his team were extremely welcoming and sympathetic and did a great job getting us home to Indiana. Im not sure when we might try to do the trip again, but Im sure well stop at their exit and visit Abilene again!!
djfr51
Feb 2, 2014
I have been leasing, buying, and getting my vehicles serviced at Holm's Automotive since 1999. I wouldn't trust anywhere else to go for my automotive needs. I give them my 5-star rating because I am treated like part of the family and with respect. I can call and ask for advice or an opinion from Chuck Loader or Jamie Avers on service needs without being "put off ". They are friendly and honest. Chris Eckert is my "go to man" when I am interested in a new car. He doesn't "high pressure" me and helps me make the correct choice for my next vehicle. I was thinking of buying a pick-up truck this time around. Chris asked me if I really needed a truck and that it would be higher payments than I was paying now. Chris suggested that I just upgrade to a bigger SUV to give me the space I needed in order for me to get items I needed for our home repairs. That's why I settled for a 2014 Traverse. I got the extra room I needed and my payments are reasonable. Pat Magee did all the financial work for me. He saw to it that I had all the necessary warranties to cover the vehicle from top to bottom. He was able to set up my electronic payment from the 2011 Equinox to the 2014 Traverse. Pat didn't suggest that I pay for coverage that I already had with my car insurance company. He explained to me what all the paper work was and showed me what my credit rating was. I can't complain about anything with Holm' Automotive. Tim Holm is so friendly and calls you by name. His dealership is so nice. He just remodeled it and has a much bigger waiting room to relax in while waiting for our services to be done on our vehicle. Plus, they have great coffee. I'm happy with everyone there. You don't find that kind of friendship from many businesses. So go visit Holm's Automotive and become part of their family.
nikkiak9
Feb 1, 2014
I would give a rating of 10 stars if I could - this was the best car buying experience we've ever had. Hunter was incredibly customer-service oriented and personable. It was really a pleasure to work with him and we would definitely come back and buy a vehicle from Hunter again in the future. Corey was very professional and helped us to get the best interest rate possible on our loan, which we were very unexpectedly happy with. All of our questions and concerns were addressed satisfactorily. Thank you both for all of the hard work and the time that you spent with us! :-)
larrygibbs12
Jan 30, 2014
Employee Chuck Loader was friendly and ensured I received good service for my Silverado. This vehicle has worked very well for my family. I recommend this service center.
r4cookies
Jan 30, 2014
We appreciate how we are treated every time we bring our vehicles in to be serviced. Chuck is courteous, friendly, and always willing to go above and beyond for us. He is a true asset to Holm Auto!
rowdyjim1015
Jan 30, 2014
Always satisfied with my visits, they found a leak underneath and needed to replace parts and gave me quote for parts and labor, I said okay and they proceeded and at the end Jamie had checked and I had extended coverage that both of us had forgot about so very nice to know they are honest and try and go behind customers back for the $$$$. Thanks and see you next service appt. or trade in whichever comes first. Love the new 2014 Chevy Silverado on the showroom.
jthurlow
Jan 30, 2014
We have been purchasing vehicles from Holms for over 25 years. Eric Altwegg has been our salesman from the start. He has found the exact vehicle we were looking for every time. I would definitely recommend this dealership,
ashgrove
Jan 30, 2014
We were looking to upgrade our SUV to a newer, more comfortable vehicle that would give us better fuel economy. We chose a Chevrolet Tahoe based on industry and customer reviews posted on the internet. We chose Holm Automotive based on the recommendation from our good friends Don & Mitzi Sheffield, who are long-time Holm customers, and our overall positive experience in doing business in the smaller town atmosphere we get in Abilene, KS. We specifically chose Dave Surritte based on our past experience with Dave as our Service Writer at Green Ford in Abilene. Dave always came across as a person who was friendly, honest and very knowledgeable about his work and was more in-tune to our vehicle needs than he was in personal gains for himself achieved by selling us products and/or services that we really didn't need. We very much like those attributes in a person. Even though his role has changed at Holm, Dave didn't disappoint........same Dave. We were also impressed with our interaction with Ross Taplin during the process of finalizing our sale. And, the overall experience we received during our visits to Holm Automotive.....topped off with a personal visit and handshake from Mr Holm himself - that's never happened to us before. Our hats off to the entire staff at Holm Automotive.
bstewart1963
Jan 30, 2014
We bought our Chevy truck used from Holms back in 2004. It has been a very dependable truck all of these years. Anytime we need routine maintenance or quick service Chuck always takes exceptional care of us, get us in quickly for an appointment, calls promptly with the results of the preliminary diagnostics and projected cost and sets us up with a loaner vehicle. He goes out of his way to make having our vehicles in the shop as painless as possible. Chuck always has a smile on his face and has a professional yet fun loving sense of humor. Chuck's exceptional customer service is outstanding. Don Stewart - Hope KS
carried2
Jan 30, 2014
Chuck is always very helpful when I go in to have my car serviced. When I have a question or concern about my vehicle I feel that he answers my questions to the best of his ability and if I have concerns he makes sure they are checked out. Everyone at the dealership is helpful and considerate but I always ask for Chuck. Whenever I go in even to just ask a question he checks to see if it is close to time for an oil change or to have my tires rotated. He also calls me if there is anything that needs checked and lets me know.
dhsks55
Jan 30, 2014
Holm's is a very friendly place to purchase vehicles and also to have them serviced. Chuck Loader employee in service is excellent.He makes sure everything is taken care of during the service call. The remodeling is very nice and easy to get around in and alsobe relaxed. Great company----Holm's Thank you.
leeh01
Jan 28, 2014
Chuck always takes care of all of our vehicles and checks after the fact to make sure we are satisfied. He keeps in touch while we are waiting to let us know how things are proceeding. Couldn't ask for any better service.
giorza
Jan 27, 2014
Our experience couldn't have been better! We drove over 3 hours to look at a car and it was well worth the drive! Our salesman, Jeremy Plott, worked hard to see that we got everything we needed. Members of their service staff came in on their day off to change out the tires for us. We are extremely happy with our new "used" car and I would highly recommend Holt Automotive to anyone!
teresagriffin
Jan 26, 2014
This is the second car I have bought from Holms, I will NEVER buy from any other dealer, as long as I live in Kansas. From the cards sent by David Brooks keeping in touch, to the service department. Jamie and Chuck take care of every need my car has ever had. When entering the dealership I am personally greeted by an associate, I am asked how I can be helped. During the car buying process, random associates came by to ask if we needed any thing to drink, From David to Jeff to Pat all did their best to get me into the car I wanted. Pat was even able to reduce my bottom monthly payment by $60.00, that was amazing!Car buying doesn't have to suck, at least at Homs Automotive in Abilene Ks.Thank you
katlen
Jan 25, 2014
Went in for routine maintenance had a pending recall. Checked on the recall part and they hslad one left. Chuck was able to have the oil change, tires rotated and the recall part installed within my lunch hour. He saved me time and money and all with a smile! I would say in all it was a good experience.
thyme
Jan 25, 2014
I have been going to Holms for years to have my cars serviced. Chuck and the staff always take care of my car's needs and keeps me informed of any problems my car may be having. I appreciate the service I have received at Holms.
CT1011
Jan 25, 2014
I wouldn't go anywhere for a new car or service than here!!!!! Michelle is the best and Pat bends over backwards to get you the best financing possible. A special thank you to Chuck who makes sure when my husband is deployed that routine service for our vehicles never falls behind.
littlet
Jan 24, 2014
Jeff Holm Will go out of his way to do anything for us. He always greets us with a smile and is very friendly. Always there to answer any questions we might have. Jeff makes buying a car very easy as he takes care of all the little details that would otherwise make buying a car a hassle. We would not buy a car from anyone else. When we go to the service department and Jeff sees us he always comes over to say hi. Just a great person. Nancy
lwiley
Jan 24, 2014
I took my truck in for an oil change when they found trans cooler lines were leaking. Chuck called & told me they found this leak & I told him to go ahead & fix it as I had an extension warrenty.
slider42
Jan 23, 2014
I was in a big hurry and the service department was swamped but Chuck Loader took the time to get my oil changed in less than an hour. They are all great people to work with and care about how your experience is when your there. Thank you again Chuck!!
svlifter
Jan 23, 2014
We have done business with Holm for years and have never been anything but happy with everyone there. They are always friendly and go out of their way to speak to each customer. Tim and Jeff always ask how everything is going and stay around for the answer. The service guys are always helpful. The vehicle was only in for about an hour and they gave us a loaner car so we could do some shopping we needed to get done. No Problem!The newly remodeled showroom and shop, and our new truck, are great.Steve & Pam Vernon
Tammyk785
Jan 23, 2014
Another great experience at our favorite dealership! Gave us a super deal on a Malibu LTZ. Thank you! We will be back again and again.
bcfry1989
Jan 23, 2014
Went to Holm because they had color and options we wanted in the Chevy Malibu. Salesman was helpful from the begining, as was finance. We enjoyed the experience of a small town dealer.
bigdcscott
Jan 23, 2014
I have always found everyone so friendly and knowledgeable, I feel like I'm at home.Chuck kept me informed on everything that he was working on the vehicle.he also followed up with a phone call to make sure all was okay.Michelle always takes time to visit when ever we are there for service.Tim and Matt Holm also stopped by to say HELLO and visit a little.Pat was thorough in filling out all the paper work in a timely manner. We have recommended Holms to everyone we know who is looking for a vehicle andalways will.THANK YOU for a pleasant visit
Christine71
Jan 23, 2014
Chuck was great. I called him after hours and he came right to the dealership to get me a car to drive home. He pulled my car into the service bay and we went on home. He called and let us know the car was ready by 10:30am the next morning.
RonBenson
Jan 19, 2014
We have purchased several vehicles from Holm Automotive. We enjoy working with Eric Altwegg and find him to be very friendly and professional. He always does his best to find us a car or pick-up that meets our needs.
VickySpencer
Jan 18, 2014
I was late for my scheduled oil change, but when I called and told them, they were VERY accomodating and kind! Then, when I arrived, they asked if I wanted my tires rotated, but upon further inspection, we found they are pretty worn, so I need to start saving for new tires. They guy was practical and we agreed that rather than get them rotated, my money would better be spent by saving for new tires. I LOVED his honesty, helpfulness, and patience! Then, a bit later while I was sitting inside waiting, Jamie came to me and asked if I had a minute. He had looked up two tires options for me, found a rebate period, told me about their price match guarantee, and laid out all the details!!! Honestly, I have rarely had such SUPERB customer service anywhere in my life and certainly NEVER at any auto dealership or service area. My previous visit here to have oil changed was ho-hum, but because of THIS visit today, I will recommend that my friends go to HOLM and speak with Jamie if at all possible. (NOTE: I also discovered this morning that he is actually the same guy that made such a good impression on my grandma a few months earlier. This man is a keeper and I hope the company does all it can to keep him!!) FABULOUS, WONDERFUL, EXCELLENT customer service. It was invaluable to be treated with such courtesy and respect! Thank you, Jamie!
davidryan
Jan 18, 2014
Everyone was very friendly, helpful and knowledgeable. Helm Auto was recommended to me by Lynda Yancey who also recommended Chris Eckert. From the moment we walked in the door, we were made to feel very welcome.
ksbeardedgai
Jan 17, 2014
Had to visit the body shop to take care of snow accident (slid into guard rail), which broke my front bumper. They provided a loaner car at no charge, and got the replacement bumper in much quicker than I had expected. When I picked up my car, it looked like new. Even though there was a little extra item that needed to be taken care of, they were very helpful in making sure that all was well. Because of my experience in the body shop, I then took another car in for servicing there.
waynebob
Jan 17, 2014
Purchased a used vehicle at Holm automotive less than a month ago. A check engine light came on. I called our sales representative Jed Smith and he set up an appointment to get the vehicle checked out. The service center discovered there was a bad catalytic converter. That is not a cheap fix. Manager Ross...and service manager Chuck Loader took care of us. Chuck got us a replacement vehicle for a day. At the end of the day our family got our van back after only having to pay an affordable deductible. Thanks to people at Holm Chevrolet for standing behind the vehicles they sell. WD
merlenelane
Jan 16, 2014
Whenever I take the car in for service, the mechanics always check for other possible problems. I rely on this service because I do not have anyone else to help me with the maintenance of my vehicle. The people are always courteous and aware of my time schedule. The price is comparable to any other service facility and I trust the judgment and advice that Chuck gives me.
DRM1
Jan 16, 2014
The only thing we would note that wasn't perfect was that there were a couple of soil marks on the arm rest I noticed as I drove away. They did clean readily at home with some fabric cleaner. Otherwise, Holm auto has a really good record of being a very reliable and knowledgable dealer to work with as far as our experience goes.
ESLTJR
Jan 15, 2014
I have always had good service when I bring my car in. The work is done quickly and efficiently. If they find something else is needed besides what I brought the car in for, they will explain to me what is needed, why it's needed and the cost before doing the additional work. The service department staff is very friendly and easy to work with. They always make me feel like a valued customer.I purchased my new car from Jeff Holm in 2007. He was easy to work with and follows up every year to see how we are doing and how the car is doing. When I bring the car in for service he always comes over and speaks to me.The entire staff is very friendly. Any time a staff member walks past someone in the waiting area they speak. Holm Automotive is a great place to do business.
anengle
Jan 14, 2014
They go the extra mile to give great service! I always know I will get well taken care of, and I truly appreciate that! Thank you!
hillotr
Jan 14, 2014
We have now purchased 2 vehicles from Holm and have been very satisfied. Hunter has a way of making you feel like a part of the family and is willing to go the extra mile to see that you get what you want and need. I love the small town feel with the professionalism that makes you realize their commitment and sincerity for serving the community. Although we live 75 miles away, and are very close to many other dealerships, we will continue to do business with Holm Automotive.
Snowflake65
Jan 13, 2014
They are the best!!!! I'll never go anywhere else. They explain things to me in a way I can understand and I am always confident that what ever is wrong with my car when I go in, it will be fixed correctly! Thank you Holm Automotive Service Department!!
CierraVannahmen
Jan 11, 2014
Holm Automotive Center had exceptional customer service throughout the buying process. They were understanding, helpful and very caring of my own personal needs for finding a car that would suit me. I could not be happier that I chose to purchase my first car from Holm Automotive. I will be checking in with them for all my service needs too! You will not be disappointed in choosing Holm Automotive for any of your vehicle needs. Thanks again, Cierra VanNahmen
dwaarc27
Jan 10, 2014
Excellent service and support for our Impala. The included tire inspection found two tires with problems. Also they recommended an alignment which found problems with the right side of our car. Holm has been great to deal with every time we have been there.
KDSMClark
Jan 10, 2014
Considering we purchased a vehicle in April, had a great experience, and then were back in October when our recent purchase was hit and totaled, I think it says a lot about our experience that we went right back when we needed another car.
sshrack
Jan 10, 2014
As always the staff and service center are very informative and helpful. The service center was very helpful in helping to get me the best product and service that my vehicle needed.
studioart2014
Jan 10, 2014
In 1990 I purchased my first Vehicle from Holm Automotive Ctr. I traded a Sonoma PU for an Olds Wagon. Since that first trade, my family and I have leased 7 or 8 vehicles through Holm Automotive, Abilene, KS. My experience with other dealership is unlike Holm. Tim Holm stated, "you are family". The new facility is outstanding as well as how you are greeted and treated. I do not like to be pressured with statements like, 'the deal is good today if you make the buy ETC,". This trade was a leased Silverado for a 2014 Malibu. The sales managers, Tim Holm, and Chris Eckert were very patient. The final deal was great, but it was complex because of my needs. The service department, especially Jamie. He always get me in to service my purchase even on very short notice. The service department makes sure is done correct and done right.The entire staff makes you feel welcome. Even when I am just looking, they go the extra mile to entertain my thoughts of trading. I do recommend Holm Automotive Ctr to others. They also know that I do not want to haggle, give me the best offer the first time if possible.I rate them SIX Star. Tim will always come out and ask about my four daughters, what State, Country, or City are they are in. They do make you feel like family and are concerned about you and your purchase.
TracyElwood
Jan 10, 2014
When I called, they scheduled a convenient appointment quickly. Brought my Traverse in on Dec 23rd for a fuel gauge problem. They are very friendly and handed matter professional.
mooney
Jan 9, 2014
Do appreciate Jamie's service. No complaints. Recommend Holm Automotive Center. Good people! Wonderful service! Very friendly, always smiling. Clean environment. Appreciate the coffee. Greeeeet!
Bstrngr8
Jan 9, 2014
The service department solved and fixed an electrical problem with door sensors and dome lights. Their attention to detail resulted in this customer being completely happy.
carolross
Jan 8, 2014
We recently had our car repaired after a deer vs. vehicle collision. Dee Dee did an excellent job keeping us informed of the progress, and the car was cleaner when we picked it up than how we had brought it in! Great job to all.
klloomis
Jan 8, 2014
Hunter is awesome! We have bought numerous vehicles from him and have been extremely satisfied every time. I would highly recommend him and this dealership!
olds1998
Jan 8, 2014
I purchased my Oldsmobile Intrigue from Holm Automotive and have returned back to them to have all my oil changes, batteries, tires or what ever my car needs, because they are fast, very friendly and stand behind their service. I have never been to a business where you will find the quality of service that they give.On your select vehicle brand serviced Oldsmobile was not available. I love mine and wished they still made them.
AmericanFunds
Jan 7, 2014
Jeff was very friendly and very knoledgeable about the pickup we bought. Also very easy to deal with. He made my wife and I very relaxed about buying our first new pickup. I would recommend to anyone looking for a vehicle. Duane
dtrohrer
Jan 7, 2014
They got me in right away and got my vehicle fixed. Chuck was friendly and was able to fine a car so I did not have to wait in the dealership and could continue on with my day.
FirstChevyOwner
Jan 7, 2014
I went in just to browse vehicles. Talked to Chris Eckert about what I thought I wanted and what price range I wanted to be in. He went over both my options of buying and leasing answering all my questions while giving me possibe pros and cons of each. I felt as though he was trying to give me what was best for my family and not just make a sale. Took his time to explain everything than brought the vehicle to the doors so we didnt have to be out in the cold. Once I decided that was the vehicle I wanted we went in to talk to the finance guys. Brent, Corey and Pat did a wonderful job meeting me where I wanted to be at. It was not an easy job but they were able to get me where I really wanted to as far as much I wanted for a trade-in, how much I wanted to put down and where I wanted my payment to be at. They tried to find every possible money saving rebate they could and discussed it with each other and me to be sure no one was missing anything. I took up almost 4 hours of their time but you never would have known. Never once did I feel rushed. Even when I doubted my decision they let me ask more questions and take my time deciding. There was No pressure what so ever. The night we brought the car home it snowed. I thought the wipers were not cleaning the windshields so I went in on Monday to talk to Brad about the wipers. Brad came out cleared my wipers off for me to check the wear. The wear was new. Chuck checked to make sure they were running properly, Agreed they were not clearing like they should. we let it sit for a while to warm up. Believe it was just too cold for the wipers to be making proper contact. (It was -10 degrees) Everyone was great about it. Said anytime I had any more questions to bring it back and they would answer them. Highly recommend Holm Auto to anyone. I was given great service from every part of the dealership.
holtmotor
Jan 6, 2014
We purchased parts from the parts department! Niles and Brad are always pleasant to work with and are both very knowledgeable. The parts are always delivered quickly whether it's a stock item or something they have to order in. We greatly enjoy doing business with Holm Automotive!
jimmy21
Jan 6, 2014
Chuck was very nice and very helpful. He knew what he was talking about at all times. I put my trust in Chuck Loader. I will go back to Holm Chevrolet.
kkdogpinn
Jan 6, 2014
When I called to get an appointment they got me in that day. I was also given a car off the lot to drive while they worked on mine. Once I should up to pick mine up I was on my way within 10 minutes.
megan.espeseth
Jan 5, 2014
The service department can always get my car in quickly. They are always very friendly and helpful. Chuck Loader is very easy to work with and makes sure there is 100 percent customer satisfaction.
jhawk5443
Jan 5, 2014
Chuck has always serviced my vehicles and has always gone out of his way to do the work as soon as possible and to get me a loaner car if I need one because he knows I have to have that for my job. This time he worked me in on a Saturday because he knew I was going to make a two hour trip the following week on Wednesday and I didn't have a lot of time. My wait was not over an hour and he saw to it that I was on my way. Chuck is always very friendly and he makes the experience of getting my car worked on very pleasant. There is a very pretty and comfortable waiting room with coffee, etc. Chuck always explains what they did to my vehicle and if there is a problem he comes and talks to me first . I would highly recommend this Dealership to anyone. They don't waste your time and the whole experience is very pleasant. Thank you Karen Michael
JoshMarshall
Jan 4, 2014
I have purchased all of my vehicles through Holm. Ever since the first one I have always been satisfied. The staff is great and they do everything they can to help you out. Customer service is top notch.
j_loader
Jan 4, 2014
Mr. Loader was very friendly and knowledgable. He made sure we understood the service we were given and explained the cost to us. The dealership was nice and clean and provided a nice area to wait while the service was being performed.
PamMeeks
Jan 4, 2014
I have been dealing with Holm Auotomotive for at least 10 years now. They have taken very good care of me and my vehicle. I can get a loaner car if I need one and everyone if very friendly and eager to help you. Its nice to be treated like a friend and not just a number. I would and have told friends to go to Holms. I give Holms a 10.
samad3
Jan 4, 2014
Was very prompt in greeting me. Also took the time that they said it would take. Also was very knowledgably about the questions that I had in regards to my automobile.
Timdibulator
Jan 4, 2014
The service center is always courteous on the phone when making appointments. They are always very flexible and accommodating with service work. The staff does work that is timely, quality, and that follows through exactly with what is advertised or promised. As far as price is concerned, their charges are reasonable and comparable to other area shops, and they often have coupons or specials that make their work even more affordable. This is overall a high quality, honest dealership service shop that does not try to "pull one over" on their customers, as is often the case with other dealerships.
mflores34136
Jan 3, 2014
Great Place to get your Vehicle Service. Chuck Loader is always great and really takes care of me. I will not take my vehicles anywhere elseThanks again Holm Automotive
Stevec79
Jan 3, 2014
Staff made my visit Fast and Easy, I didn't have to wait long and my truck was ready to go again.I will continue to use this dealership every time I go there they are always willing to go out of their way to help you with any problem your vehicle may be having. They are willing to take the extra steps to ensure you have a great visit.
lashongraves
Jan 2, 2014
A big thanks to Chuck Loader and Jamie Avers for always providing excellent customer service. Thank you for all you do to ensure customer satisfaction.
ndiekmann
Jan 2, 2014
Dee Dee at the Holm Auto came to my place of business in Abilene and took pictures of the car that was wrecked but still drivable. Dee Dee also kept me informed during every step of getting my car fixed, and also took care of dealing with most of the insurance company questions. Very Good to work with! A+++
tshafer
Jan 2, 2014
Chuck always greats me by name. He is knowledgeable of my vehicles histories. He follows-up by offering options for service and repairs and his estimates are always accurate. Chuck is a credit to Holm Automotive.
bbswartz
Jan 2, 2014
My car would not start and was 5 blocks away from dealer. They sent a service truck over and jump started the Buick and took it back to the dealer. Fixed it right away with no appointment and got me back on the road
BigAl14
Jan 2, 2014
We consistently receive friendly excellent service from Chuck. He not only diagnoses the problem we bring it in for but also does a complete inspection so we know if additional repairs may be required. Service is timely and consistent. We drive the extra 25 miles from the closest dealer to our home because the service is more consistent and the service managers are personally involved. Friendly, personal service is a trade mark at Holm Automotive in all departments. Thanks for a job well done.
ibhector
Dec 31, 2013
They did a very good b asking if everything was good enough and how we liked the enclave. They said they liked seeing them in town going down the road. I told them I liked the Lacrosse we used to have better but my wife wanted the SUV more so we traded in for the Enclave.
Cfrakes1
Dec 30, 2013
Great service. Very friendly staff. Quick! Chuck was even willing to send for my car to be picked up and serviced while I work. Thank you!
waynebob
Dec 30, 2013
Our family had a great experience working with Jed Smith. Normally, I dread working with car dealerships. I shopped for a vehicle on line (private), dealership, and in the local community and beyond for over a month. Finally, I located the quality and price of vehicle we were looking for at Holm automotive in Abilene, KS. Jeb our sales rep. was helpful, patient, and supportive during our test drive, negotiation, and final price acceptance. During our stay we were introduced to staff, given t-shirts for our kids, and with the help of Pat McGee, found one of the best financing prices in Kansas. When we came to pick up the vehicle Jed had a full tank of gas put in the tank with the car running in 20 degree weather. If you want to be treated right...pricing, quality, and service call Jed Smith and the staff at Holm Automotive. Sincerely, Wayne DeWindt
vince johnson
Dec 29, 2013
The service department at Holm's Automotive is the best that I have used over the years and Chuck Loader is one of the reasons why. From the very first car I bought and had serviced at Holm's, to now 3 vehicle and 9 years later; he has always treated and cared for my vehicles, I feel, as though they were his own. Chuck has always gone the extra mile to ensure that all my needs and expectations (which are high!) were met. It doesn't matter when I call for a service or repair, Chuck has always ensured that I am able to be seen the same day or whenever it fits my schedule. He is prompt to call and let me know about unforeseen repairs, near term services and price options; before my car leaves the service bay. Chuck possesses all the qualities that I expect from a Dealership Service Consultant: Personable, Honest, Professional, Experienced, and Knowledgeable.
angelmatson
Dec 28, 2013
Chuck Loader has always been very upfront and honest person to deal with at holm Automotive he is the only person I ever consult with in regards to my vehicles.
jbweski
Dec 27, 2013
My son and I just went thru the purchasing of a new car at holm automotive and it was a wonderful experience. The sales person Michele Holt could not have treated us better. The Dealership is a friendly and down home type of business. It is a pleasure to do business there. There service department excels in customer courtesy, today I had my truck in for service and when it was done they pulled it inside so as I would not have to walk on the ice. I give them FIVE STARS in all the departments.
kjil
Dec 26, 2013
A positive, conclusive diagnosis was provided by the more than courteous and helpful service staff. By all indications, the staff enforces the "golden rule" which is treating others the way they would want to be treated. Thus the exceptional rating.
kwiningham
Dec 26, 2013
From the minute I drove in for the first oil change on my new Traverse, they were taking care of me. The oil change and tire rotation was done quickly. Had a nice visit with Jeff Holm and Jed Smith, so the staff is very friendly.
rrohleder
Dec 26, 2013
We have bought our last 3 cars from this dealership and have our vehicles there for many reasons. We are treated with respect and the staff is very friendly and courteous. They go out of their way to make sure we get good service. Chuck is our favorite service person. Our favorite sales person is Hunter McMillan.
allee2046
Dec 23, 2013
We never had a salesman work as hard as Jeremy to help us find two vehicles (SUV and a Truck) that fit within our budget. He never stopped working to locate what we wanted and believe me, we had very specific criteria! He stayed on top of the situation and kept us in the loop on everything. He was very diligent, always pleasant, and friendly, never pushy. He is very knowledgeable about the vehicles that are available. He knows his business. He was always very professional and he made us feel appreciated and that he cared enough to give his ALL to help us. He went above and beyond to help us. You Rock, Jeremy!! We would recommend Jeremy and Holms Automotive to anyone. This is the 3 and 4th vehicle we have purchased from Holms. Every experience we had with them has been awesome. Everyone there worked very hard to help us and made us feel like they wanted our business. Because of our situation most dealerships just did not have time to work with us. No so with Holms and Jeremy, they worked very hard to help us and stay within our budget. My husband worked for a telecommunications company and Holms performed all of the service on their vehicles. Holms service department is 2nd to none. Always professional and worked within my husband's busy schedule. Thank you everyone at Holm Automotive!
JDAGMarks
Dec 23, 2013
I bought my truck from Holm Auto and have returned to them for service because they treat me fairly, every time. When my husband was deployed, Jeff and Chuck both checked up on me and never once lied to me about the service that was needed on my truck or my husband's truck. They are easy to work with and treat me like family!
sharonrae
Dec 22, 2013
Called and was able to make an appointment the next day for a check engine light that came on. Found a loose wire, fixed it and had it ready within a few hours. Great service and so appreciative they could work me in on short notice.
cdascher
Dec 21, 2013
One of the best dealer experiences I've had in the last 20 years! Eric was friendly negotiating; the price was fair. What more can I say!
abilenebestauto
Dec 20, 2013
The service department is the reason we buy our vehicles at Holm Automotive. We always get excellent service from friendly people. Explanations are always given for work needed. Quotes are given and work is done promptly and professionally.
Kstalder
Dec 20, 2013
Holm Automotive services all our vehicles. Always friendly, prompt and honest. The work is performed correctly the first time and on time. We have confidence and a trust that Holm employees have our best interest in mind and inform us of any service issues that need to be addressed
the1burger
Dec 18, 2013
Have been letting Jaime take care of my 2007 PU, He has been supper to work with and every 1 is well groom and plite.
pbeckleycaR
Dec 16, 2013
Andy Elliott and his staff at the body shop at Holm Automotive in Abilene Ks were all very helpful and explained all I needed to know. They also dealt with my Insurance company and sent them the information they needed so I didn't have to.The car was awesome looked brand new again and was so clean inside and out!I would recommend them to anyone and plan on buying my next car their even though our family has been a Conklin Car family with getting 9 cars their. That will be awhile down the road as I really like my equinox so much.Again Thanks to Andy and Dee Dee and staff for the awesome job on my car.Thanks and Happy HolidaysPeggy Beckley
xupe13slh
Dec 16, 2013
So i stopped by the dealership on my way back from Colorado because i had a check engine light on. It was a Saturday afternoon at 2:15PM. As i pulled into the dealership, they took care of me. They called the tech that had just gone off duty at 2PM and he fixed my Chevy truck. They had the parts in stock as well. Outstanding service from Chuck Loader.
carried2
Dec 14, 2013
My husband lost the only key he had to his truck and Brad stayed late to make new keys for us on a Friday night. He also called Saturday morning to make sure the keys worked.
KMRiffel
Dec 11, 2013
Chuck is a friendly service consultant; he always greets me by my name & with a smile on his face. He makes sure my car is serviced in a timely manner and it's done right the first time. When I call to get my car serviced (which is usually last minute) he always gets me in quickly. I appreciate doing service with Chuck!
diane liby
Dec 9, 2013
David worked to find the right car and financial people for me. He didn't give up until he made it work. He was very friendly very helpful and I'd recommend him to anyone
ESalsbury
Dec 8, 2013
Jed Smith made my experience in viewing, driving and purchasing my Buick Encore very pleasant. His demeanor and patience with me was not what you usually find with a car salesman. I just can't think of a single thing to complain about. I will recommend him to anyone who wants topurchase a vehicle.
cindymcatee
Dec 7, 2013
We always buy our vehicles from Holm Automotive. Both sales and service are unsurpassed. When you enter the dealership, you feel valued, as the staff is friendly and helpful. The service doesn't end after the sale. The service staff emails reminders for vehicle oil changes, etc. Jeff Holm shows us every detail of our vehicle, making sure we know how to use each feature efficiently. It's a pleasure doing business with the folks at Holm Motor! I would recommend their dealership to a friend without hesitation.
tswisher
Dec 6, 2013
Chuck Loader was alot of help. He answered all of my questions and was very friendly. He called to let me know my car was done and had someone deliver it to me so I didn't have to find a ride back. He even followed up with me after I drove my car to make sure I was happy. Also the service was fast and efficient. Thank you very much!
Mikkie
Dec 5, 2013
Chuck Loader was friendly and helpful. Service was on time with appointment time. Time spent for service was as expected. Overall good experience with this dealership.
B.palmer
Dec 5, 2013
Thanks for always taking care of my families automotive needs. Thanks to your service department for keeping me rolling in style lol, from my family to yours Happy Holidays!
lhottman
Dec 4, 2013
Everyone was very nice and attentive. They have a large selection of cars. We like to deal locally, when we can. EEven though Chris was busy with other customers, also, we weren't kept waiting very long. We appreciate their service department. We feel we got a fair price for the new car, and our trade-in.
VickiCooper
Dec 4, 2013
Great deals and great service! I had the vehicle in the body shop and they took great care of it down to the pin stripes.
gesr
Nov 28, 2013
The whole process was customer centered, very friendly, and prompt. Every one in the establishment was friendly and made me feel like they were interested in me.
Jayhawk2013
Nov 27, 2013
I have been to Holm Motor several times over the last few years. Either I or my husband have purchased new pickups, program cars and used cars for our kids thru the years. We have always been treated as a treasured guest each time we walk in the door. At least 3-4 people including the owner make their way to say Hello, or to ask if they can be of service. I have dealt with Jeff Holm when buying my Bonneville, then my Trail Blazer, and this time when leasing my 2014 Equinox. He has always been extremely helpful and knowledgeable, yet never pushy. When ever we have had problems or issues, he has always answered our calls quickly and he and Holm Motor as a whole have always done everything possible to help us. They are FANTASTIC!!!Sincerely,Kristi Doubrava
gksc
Nov 25, 2013
Employees were hospitable and friendly during the experience. They answered all of our questions and provided vehicles to meet our specifications. Negotiations for our trade-in and purchase were pleasant and ended in a purchase we are pleased to own.
timback77777
Nov 23, 2013
Great place to buy a car. Great service for a fair price. Finance department made things quick and easy. Service department is friendly and efficient.
Keanosha
Nov 21, 2013
Everyone at Holm was wonderful and still are wonderful about helping my husband and I with all of our vehicle needs. Found the perfect car at a great price. We have been recommending Jed to everyone that needs a vehicle. We will be back for all of our automotive needs. :) By far the best dealership that we have worked with, making us feel very comfortable and not just a in and out process with strangers.
gdjayhawk69
Nov 21, 2013
Was having trouble with my Tacoma starting. Called Chuck at Holm and he had me bring my truck in and looked at it. The service department took really good care of me and had me back in my truck within 24 hours. While I was there I was also able to talk to my good friend Michelle Holt, who asked about my family and always makes an attempt to talk with me when I'm at Holm. The great thing about Holm Auto is they make you feel like part of the family. Everyone is always so nice and has a smile on there face.
Richnmia
Nov 18, 2013
My experience was fantastic. Originally went to Jim Clark Chevrolet (who I purchased vehicles through previously) and found the sales representive I previously worked with was no longer there and the new guy was very aggressive and generally uncomfortable to be around. Decided to check out Holm and was greeted by Jeremy who asked for an idea what I wanted and walked me over to the Chevy Sonic RS on the floor room with my name on it. The entire process was painless and my wife and I left happy and feeling great about our time spent with Jeremy and the Holm Chevy staff. We look forward to future business with Holm Chevy and hope Jeremy's vacations is a blast!
meghanlewis
Nov 16, 2013
My husband and I are expecting our first child and were on the hunt for a family friendly car. We visited many car dealerships and were disappointed on several occasions at the quality and cost of the used vehicles that were offered on their lot. My husband spotted a Chevy Malibu online at Holm Automotive Center that looked to be in good condition for a price that was more than fair and we decided to go and check it out. We received exceptional customer service from Dave Surritte. He had the car waiting on us when we pulled into the dealership and we were on our test drive within minutes of arriving. It turned out the car had even more bonus features than either of us had imagined and it exceeded all of our expectations as far as cost and quality. We also had the pleasure of working with Pat Magee, who was able to lower our financing rate more than 3% below what our bank had already agreed to finance our vehicle at. Needless to say, I would recommend that anyone looking to buy a car make Holm Automotive Center their first and last stop.
raymondj890
Nov 13, 2013
This was by far the best car buying experience possible. I found my truck on the dealership's website and the pictures and description online were the best possible. David Brooks was kind and patient and provided me with all the help possible. Mr Brooks and the finance team worked with me and gave me the best deal possible for my trade in and for my new truck. I truly enjoyed every minute.
jhoffy22
Nov 12, 2013
I had an overall excellent experience with Holm Automotive. I had been looking for a specific vehicle for a very long time, a 2007 Acura TL Type-s with a six manual transmission in kinetic blue pearl. Finding this vehicle proved to be difficult but I finally found one - 14 hours away, as I live in Ohio. Before purchasing this specific vehicle, I owned another 2007 Acura TL-S but it was an automatic transmission and I wanted a manual. I'm a car guy so know what kinds of things to look when purchasing a vehicle more so than the average buyer and because I owned the exact same car I knew exactly what to look. Deciding to purchase a vehicle with 100,000 miles on the odometer that you haven't seen in person from a dealership that is 14 hours away is not an easy thing to do when it requires you to spend $425 on a plane ticket to fly out and another couple hundred dollars in gas to drive home, but the guys at Holm Automotive were terrific. I worked with Jeremy Plott and Pat. Jeremy was very helpful, courteous, and honest throughout the entire process. I flew into Witchita which is a couple hours away from Abilene and Jeremy picked me up at the airport and drove me back to the dealership. Everything that Jeremy told me about the car over the phone matched up to what I saw in person. I knew I was in good hands. Pat was very helpful in getting through all of the paperwork and the rest of the staff at Holm was very friendly and accommodating. Post purchase, Jeremy even bought me some dinner for the car ride home which was very kind of him.When you purchase a used manual car, you never really know 100% what condition the clutch is in unless you have a week or two to spend driving the vehicle. Because of this and me being a new manual driver, I didn't find anything to be "wrong" with the vehicle when I was there. When I got home, I had some minor issues that didn't effect the overall drive-ability at all for normal daily driving but when I would "drive it like a racecar" (redline shifting) for lack of better expression, the clutch would slip and I would have to pump the clutch pedal a few times before I could get the car back into gear. The later problem occurred every once in awhile regardless of how I was driving, so it was a bit of a safety concern for me. After some research and professional opinions from an Acura dealership and some independent transmission shops, I came to learn that this means the clutch is gradually going to start slipping more and more until it completely goes.Upon learning this, I called Holm Automotive and explained the situation. In less than 10 minutes, it was taken care - no strings attached. No hassling them or anything. Jeff, the sales manager at Holm offered me a nice compromise and agreed that the dealership would pay for 25% cost of parts and 25% price of labor for a new clutch and flywheel. Awesome compromise on their part as their 30 day warranty explicitly states that it does not cover clutches/flywheels. This was an obvious good will effort on their part to make things right with me and the issues that I was having. If you're reading this review and thinking that I got stiffed, think again. If the dealership would have replaced the clutch prior to selling the car, that would have been factored into the overall price. My point in saying that is to tell you that I think that 25/25 was a good compromise for both of us. Overall, I am very happy with my car buying experience with Holm Automotive and would recommend them to anyone. P.S - I scoped out reviews on this website before deciding to do business with Holm Automotive. The reviews definitely helped in my decision making process, especially not knowing the dealership locally. These reviews were my primary reference point of the quality of the dealership.
lcriedy
Nov 7, 2013
Excellent facility & very good service. Sales dept. easy to work with & answered all my questions and addressed any concerns I had. Staff stayed late into the evening to help complete the sale.
ldmiller
Nov 2, 2013
The people in the service department where very friendly. They called me at home an wanted to know if I wanted to come in early for my appointment. They kept me informed on the work they were doing and explained what they were doing. The dealership/service depatment was very clean and the waiting area was also very clean.
dtstrahl13
Oct 30, 2013
Overall experience was great. Did not purchase on my first visit but was so impressed that I came back a few months later and leased my wife a new Traverse LT. She loves it! Thanks David.
AKSims
Oct 28, 2013
Very Fast & Friendly Service As Always!!! Parts in stock and repairs completed within a few hours-Very Satisfied Customer! Would highly recommend Holm Automotive's Service Team Any Day!!!
kelky44
Oct 28, 2013
I ALWAYS go to Holm for everything and anything I need for my vehicle. I purchased my 2012 Chevy Cruze brand new from them last March and they always take care of me! I wouldn't take my car anywhere else! I had a horrible experience with a dealership before choosing Holm, and I will forever be a customer! Thanks guys for everything!
Nursemom3
Oct 28, 2013
Jeff was great to work with, answered all my questions. Took great care of us!! Love my new car:) I was trying to decide whether to buy or lease and he explained it in a way that I could understand.
fooeydivel
Oct 25, 2013
Chris is a gem. He's very honest and straightforward. He listens and truly tries to meet one's needs. The entire staff is very friendly without being pushy. The new showroom is great. Tim shows genuine interest in what is going on and strives to have the dealership meet one's requirements. Give them a try, you'll be glad you did!
JSH1979
Oct 24, 2013
Jamie always lets me know what needs to be done to my car in the shop. He gives me an estimate of what the work will cost and is always accurate. There are no surprises when I go to pay. His word is good. Jamie is one of the big reasons I get all my service work done at Holm Auto.
pooze
Oct 23, 2013
I needed some warranty work done on my Cadillac SRX. Not only did Chuck and the service shop jump right on it when I stopped by, Michelle gave me a Cadillac to drive until the service work was done. Great job everyone! Thanks for the great and friendly service.
mcmiii
Oct 22, 2013
Holm AutoMotive CenterI want to say Mr. Jamie Avers is always a great help with my entire family auto needs (repairs). This pass 16 Oct 13 my 2005 Corvette would not start. I called Holm AutoMotive center and ask for Jamie in the service department and told him that my corvette would not start. Jamie told me to check battery, I did that he also told me to make sure that I had fuel in car. I told him that the auto has a half a tank of fuel. So what Jamie did was help me arrange with towing to the dealer shipA+++ The next day I got a call from Jamie and he told me that the fuel pumps had gone bad and thats why the corvette would not start and that the fuel pumps needs to be replace. I told him to go ahead and make the repairs need. I also told him to do a front-end alignment on corvette. Im very please with the service and work that was preformed on my 2005 corvette. Thank you Jamie and Holm AutoMotive center for a job well doneThanksMorris C. Metz III
sharme
Oct 22, 2013
I truly appreciate the prompt, courteous service I consistently receive from Chuck and his team. I drive a Lexus and could have had my car serviced at a Lexus dealership; after speaking with Chuck I chose Holm Chevrolet. I would recommend this service department and will continue to come here; it is a good feeling to know everything is taken care of. I love that this level of service is right here in my home town. Thank you
curtisstrande
Oct 22, 2013
The friendly and attentive detail to my needs from Jamie Avers to keep my cars in good working condition. Will always keep me coming back to Holm Auto.
holm01
Oct 22, 2013
Had some warranty work was done on our new vehicle and the service department did a great job and they were very friendly and finished quickly.
kkdogpinn
Oct 20, 2013
Excellent pricing...prompt service...clean facilities. I had been shopping for a care for 6-9 months and anytime I needed to test drive something I had no problem getting a vehicle. AWESOME!!!!
Srazak21
Oct 19, 2013
Service was prompt and people very friendly. Did a good job of explaining what work was done. Vey helpful in getting other parts that I needed that were not part of the original service.
coupgary
Oct 19, 2013
Chuck was great to work with & they even went 30 miles to my house to pick up the car and fix it. All under warranty.
dwghtdwn
Oct 18, 2013
Working with Chuck Stein was great. He went above and beyond to get us the best deal possible. We appreciated the friendly atmosphere at the dealership. No "hard sell" just a great willingness to help us out with selection and price. We will certainly consider Holm automotive when purchasing a vehicle in the future.
lsmulanax
Oct 18, 2013
I am always very satisfied when I take my vehicles to be serviced at Holm Automotive Service Center! Chuck and Jamie are always very friendly and helpful in getting my vehicles in to be serviced and/or repaired as soon as possible and providing transportation if needed! They always follow up to make certain that the repairs and/or services were satisfactory. I am always treated as a valued customer at Holm Automotive which is so nice!
rachelmsnyder
Oct 18, 2013
Chuck Loader is ALWAYS very polite and friendly. He makes me feel welcome there and treats me with the upmost respect. He greets me and opens the service room door for me and makes sure me and my children are comfortable in the waiting room. Fast service and great service makes me want to keep coming back to Holm Automotive!
kohlsjane
Oct 13, 2013
Jeff found us just the car we were wanting. We felt we received a fair price without a bunch of hassle. There was no pressure and it was very pleasant working with Jeff.
elfresco1
Oct 13, 2013
Can't say enough good things about our experience. The salesperson, Jed Smith, went above and beyond to make our buying experience very easy. We felt very comfortable and relaxed during our visit. Never felt pressured, never felt hassled, felt like we were buying a car from a friend. We drove 2.5 hours from Kansas City and it was well worth the drive for our experience.
JB14
Oct 12, 2013
Eric always takes care of us when we are looking for a new vehicle! I would recommend him to anyone looking for a new or used vehicle!
michaelpbolin
Oct 12, 2013
Very helpful, friendly staff. Answered every question I could think of, and a few questions that I didnt even know to ask. No detail was over looked. I wanted a specific kind a truck, with very specific qulifications and everyone helped to make sure I got what I was looking for. Honest people and GREAT prices, I have bought 4x now from HOLM AUTOMOVITE and I will again. I will recommend this dealership to anyone who asks and even to those who dont ask!! Never have I felt more comfortable, or more at ease when shopping for a truck. Everyone thanked me when I left the dealership, but I was the one who was thankful. It was actually FUN!
pink1
Oct 12, 2013
The employees in the service department are always very friendly and professional. They listen to my concerns and take action to fix any problems. I could have my car serviced locally, but prefer to drive the 27 miles to Holm because I trust the service department to take care of my car without taking advantage of me.
calistawilson
Oct 1, 2013
Service was great and we will be back next time we need another car! I feel like we were taken care of and I trusted everyone we worked with.
Jadeann
Oct 1, 2013
I had searched many dealers' web sites to learn what I could about purchasing a used car, the brand and model I would want, etc. I'd need my Federal Income Tax refund to boost my required down payment, so I wasn't seriously shopping until I received it a couple months into the new year. I'm unsure what information I left on the Holms web site (thru cookies, I imagine) but Jeremy Plott contacted me. I agreed to 'just take a look' at the cars they had on the lot, warning him I wasn't financially ready to buy one. I had gotten to the shopping point of knowing what I didn't want more than what I did want to own. And I fell in love. I saw exactly the car that met my every desire! Brent Palen told me we could work out the kinks of getting it now, and he showed me how. I jumped at the chance! The car is parked proudly in my driveway as I write this.
jdtaylor
Sep 29, 2013
This was my second purchase from this dealership and the fourth vehicle purchased from Chuck Stein. That must mean I'm well satisfied with them !!
newcad
Sep 29, 2013
Holm Automotive has always taken good care of us, whether buying, leasing, or using service department &/or the body shop.This was no exception.Thanks guys.
dwolcott
Sep 27, 2013
I have not been in a dealership for over 10 years due to a really bad experience. I waited until my car was ready to fall apart.I was very apprehensive about buying a car. I had a great experience at Holm Automotive. From the test drive to the financing. I didn't have any problems. I didn't get yelled at, belittled, or humiliated. I drove away with a smile, feeling secure that I had a good deal. Thank-You Holm Automotive.
ImproperUsername
Sep 26, 2013
I am very pleased to recommend Holm Automotive Center of Abilene, Kansas. We were treated with courtesy and respect, which we did not receive from a well known dealership in our home town earlier the same day. We were very pleased that the vehicle we came to see had been thoroughly refurbished by the Holm maintenance and repair department before it was offered for sale; it was even fitted with new tires. Therefore, our automobile was ready to use and enjoy, and should not require any major maintenance for quite some time.We had done our research, and we appreciate the excellent value that was made available to us at Holm Automotive.
tolle
Sep 25, 2013
Chuck has proved to our family his loyality to your business. He has been very attentive and kind to me while we work out the "kinks" from the Chevrolet Recall for the 2010 Equinox. I would not hesitate to reccomend him for service matters or Holmes motor for future purchases. Thank You!!!! Roxanne
aljohnson21
Sep 23, 2013
Holm Auto is the best dealership I've ever dealt with. The staff is very friendly and helpful. I highly recommend Hunter McMillen for a salesman. Hunter got us an amazing deal on our new car
juliecooley
Sep 23, 2013
My husband and I were at Holm to have his trucks first service and we ended up buying a new car for me. This is the 3rd vehicle our family has bought from Holm in one years time. We are extremely happy with the vehicles we all are driving. The people at Holm are all very friendly and professional. Michelle Holt is the only sales person we have worked with. She is kind, friendly and a very sweet person. Thank you Michelle for putting our family in safe cars.
rcone
Sep 18, 2013
From the time we drove up on the lot the first time until we left he was very polite, helpful, and always seemed to make sure we got the best deal. The next time we went, we asked for Hunter who came out and immediately knew who we were. It's nice to know he remembered us. Again, he was very polite, and helpful and we decided to purchase our vehicle. He got us a great deal on our vehicle and the extra stuff we were needing for it. We will definitely go back to Hunter to purchase another vehicle if we are still in the area. Also, Holm Automotive was the only dealership in the area that we felt respected, taken care of, and got the best for our buck.
SueBlueDriver
Sep 17, 2013
Jeff Holm had sold us our previous car, a 2008 Impala. When it came time for a new car, we remembered the friendly sales style that Jeff uses (not pushy and over zealous) and the wonderful, personable car care that we had received from the guys in the service department through the past five years (thanks Jamie!). We were intersted in the new style of the 2014 Impala. Jeff listened to the description of what we were looking for in a new car and gave us a call when a beautiful Topaz Blue Impala came in. We fell in love at first sight. Jeff was very knowledgable about the new electronic systems available in the new vehicle and explained them thoroughly. Any questions we had were answered. We bought the car. Jeff even gave us a call the next day to make sure we weren't having any problems, and let us know that he was available any time if we did. Thanks, Jeff and Holm Automotive, for your great service and customer care.
stdaugherty
Sep 16, 2013
They were very patient with me as I had a specific color and accessories I wanted. When we couldn't get cooperation out of a couple dealers. We decided it best to order a 2014. Hate having to wait 6 weeks or so but better to get what you want then to settle and these guys totally agreed!!! Thanks to them for all there hard work!!!!
Cnmegbu
Sep 11, 2013
My Husband and I wanted to trade in our Equinox for a newer one, but had multiple bad experiences with dealers in the area. We were advised by our State Farm Agent to visit Holm, and let me tell you I'm so glad we did. They gave us more than what we expected for our SUV, and had a great selection of newer ones. I was unsure how to approach buying a new vehicle, should I tell them our budget? Or negotiate, but we were tired and wanted to just get our new SUV. Hunter was great, he understood our budget, he got us every discount/deal possible and we walked away with more than what we expected. We didn't have to compromise on anything, he got us exactly what we wanted, needed and more!!!!!We came in Thursday evening him and his team stayed late that night until we had had everything figured out. We came back the next day and he once again stayed late to make sure we drove away completely satisfied. AMAZING service. Hunter was great, he was down to earth, fun, knowledgeable and a true professional!!! As a military family life is complicated and stressful and we are so glad that this experience was completely opposite. Thank you Hunter, we love our new equinox!!!!!!!Carma+Justice
gritryan
Sep 3, 2013
Jeremy went way above the average sales men took me to get approved so I could have a vehicle !! Great job also to all the Holm staff that helped me along the way !!
BrianSchwenk
Aug 26, 2013
Had a great experience. Plan on using Holm again when I'm in the market for a truck. Vehicle developed a paint chip from a bubble no one noticed so my wife and I took the vehicle back the following week to see what they could do for us. No questions asked the dealership offered to make appointment to fix it right away. All about making good business relationships.
Mnschwenk
Aug 26, 2013
Excellent experience! Jeremy was great to work with. Went back a week later due to a paint chip and had great service again from the manager! Will definitely return!
Jsteenson
Aug 22, 2013
The experience was wonderful because everyone was friendly and very warming feeling when you walk in the door. They helped us get close to the price we wanted for our trade in, in turn we purchased a new car and my granddaughter is loving a lot so far. Would be recommending this place to my friends and my granddaughter will be to
jhawk5443
Aug 21, 2013
I bought a 2013 Chevrolet Cruze and it was a very pleasent experience. It was actually fun. The salesmen David, and the Finance Director Pat, and also the service advisor Chuck because I had some work done on my old car, were very helpful, friendly, and knowledgeable. They went out of their way to make my vehicle repair and purchase of a new vehicle a very positive experience. I would recommend this Dealership to anyone. They also got me in and out in a timely manner and make sure that I got everything I wanted. Karen
mberry1963
Aug 19, 2013
This was the second car we purchased from Michelle, and we were extremely pleased both times. Everyone was very friendly and looked to give us the best deal. We will definitely recommend this dealership to others. Great experience!
9197
Aug 14, 2013
Holm automotive made a nere racking decision easy. Went there tinking i was going to drive my old pickup home.But they gave me a pretty good deal on my Sierra. After all was said and done it was a great experience. I would recomend Holm Automotive. Friendly helpful people and a nice new store.
tristenlong2
Aug 12, 2013
I have no complaints. Price was below KBB.com value and the truck was exceptional for a 99. It was worth the 2.5 hour drive to get my truck. Most friendly staff I've ever dealt with. Can't wait to do it again 7-8 years down the road because I have no doubt the truck I bought from them will last that long or even longer. I'll be coming back here again for any vehicle. Loved the whole experience. This place was an answered prayer
pjmueller
Aug 7, 2013
I have purchased 7 vehicles from Holm Automotive over a decade long and I keep going back like I did to purchase my newest vehicle, because of customer loyalty and friendships I have made over the years.Walking into Holm's is like walking in the front door to your own home. It is relaxing, friendly, positive and an a overall positive experience each and every time!I use the service department to maintain my vehicles and get top notch professional care and everyone greets you with a warm welcome and asks you how you are doing. If you need a loaner vehicle or rental they are right on top of it. I have used the auto body department for a fender bender I had and they restored my vehicle at that time back to better than original condition.This dealership is a no pressure dealership. They give you the best experience you deserve.Hunter is my salesman and does an outstanding job! A+A+A+A+A+Pat makes the buying process quick and easy! A+A+A+A+A+A+A+Tim is always friendly and checks on his customers and smiles and warm! A+A+A+A+A+A+A+The receptionists do an outstanding job getting your call transferred to the person or department you are trying to reach! A+A+A+A+A+The new look to the dealership is where you can see personal pride from your dealer and staff! A+A+A+A+A+I could write a book on my positive experiences! If you are looking for an OUTSTANDING DEALERSHIP then this is your dealership to go to.
thumper67487
Aug 5, 2013
This was our 3rd purchase with Holm. Each experience was very positive. We will select them again in the future based on the friendly, down to earth, no pressure attitude expressed by all employees we had contact with. Their prices were fair and they were competitive with our trade in value.
mjwilson57
Jul 31, 2013
Everyone was friendly, professional and expressed genuine appreciation for my business. I have and will continue to recommend Holm Automotive to family, friends and others interested in purchasing a vehicle.
wendy5347
Jul 31, 2013
Chris Eckert was more than willing to devote the time necessary to help me find a car that fit my budget as well as my requirements in a car. He walked me through all the features explaining as he went. I know I will be able to call him with any questions if needed. I will definitely recommend Holm Dealership!
Chrissylfink
Jul 31, 2013
I own a Toyota and was worried I would have to have body work done out of town. I called Andy Elliot-he made EVERYTHING simple and very easy for me to have the work done with them. He did everything as far as paperwork and dealing with the insurance company. I basically had to just drop my car off and pick it up. The guys did a super job on the bodywork! It looks awesome! When I dropped off my car, the inside was filthy...when I picked it up-I was SOO surprised that they had cleaned the inside too! That was GREAT! One less thing I had to do at an already busy time. That was such a nice surprise for me-it made my whole day!!!!! They did a fantastic job from start to finish! I would recommend Holm Automotive body shop to anyone and everyone!!!! Service and work was absolutely beyond my expectations!!!
duckgirl1970
Jul 30, 2013
a shout out to the service team at Holm auto center in Abilene KS..on 7-30-13 I was on travel for business..when my 04 chevy durmax was having issues with my truck losing and gaining power..i called Holm and got ahold of a gentleman by the name of brian in the service department..explained I was a pilot car and on my way to Michigan..brian told me how to get to him from where I was at..and he would get me in right away to see what the issue was with my truck..lucky it was a simple fix and did not require a lot of down time..because in this business if your wheels are not turning you are not earing..so end result brian got me going again rite away making my driver happy so he would not have to get a replacemt escort..so job well done HOLM auto center :)sandy with AMC Pilot
RichardPannbacker
Jul 30, 2013
Everyone was very helpful and cheerful. We talked with two other dealers, and Holm was certainly the best to work with. Michelle was helpful and not in any way pushy. Unlike a local dealer, she was always there with an answer to our questions and made sure we got the car we wanted. We would, and do, recommend this dealership to our friends.
kevingib
Jul 28, 2013
We were traveling on vacation and Brian helped us get our key remotes going. The batteries died and needed to be replaced. This was a bit more involved than just changing the batteries on the remotes.
gstegman
Jul 25, 2013
As my family and I were returning to the greater Cincinnati area from a 12 state, 5000+ mile trip through the southwest, my 2003 Chevy Trailblazer suddenly lost power and the ability to drive at expressway speeds. This happened on a Friday evening. We limped off the exit in Abilene, Kansas, 1000 miles from our final destination. After checking into a hotel, I searched for the nearest repair shop. Luckily, the Holm Automotive dealership was only a couple of doors down from our hotel which was right off the expressway. On Saturday, the service department diagnosed the problem to be the failure of the catalytic converter. Since a 2003 Trailblazer catalytic converter is not a standard stock item, Jamie Avers and his staff pulled out all the stops to help me find a replacement part. Although I ended up not getting the car repaired at their shop, I was impressed with the effort the Jamie went through to try to find the part and get it to the shop before they closed. I highly recommend this shop based on their customer service and willingness to help.
ceelynn
Jul 24, 2013
Was traveling out of state visiting family when "Change Oil Soon" appeared on my Caddy's display. Love my local dealer but didn't want to risk waiting until I returned home so decided to see if Holm's could work me in. Called late in the day, told them I was about 6 miles away and they said just bring it right in. Not only did they change my oil quickly but even washed my SUV for me (it was a MESS due to highway bugs and gravel roads). Excellent service... So good if I can't find my next Escalade locally will definitely give these guys a shot.
ekohn
Jul 21, 2013
Nice people very patient with our buying needs!!! David was patient and did a great job of filling our needs for a vehicial. I would recomend him to any others intrested in purchasing a new or used car.
Duckieswife
Jul 13, 2013
Went to Test drive a 2010 Chevy Traverse that I seen online. Jeremy was very helpful from the start. Everything went smoothly with the paperwork. Jeremy had the car cleaned up and topped off the fuel while We did the paper work with Ross. Had a great experience and if I am still in Kansas when I need my next vehicle I will definitely be going back to Holms.
msgmeehan
Jul 9, 2013
It was time to look for another vehicle. We went to Holm Auto and talked to Pat as we had "Special Financing Concerns". Pat went out of his way to get us just what we needed to fit our budget. Pat called me at 7PM to tell me the good news. He had to be on "Overtime"!I had visited with David before and new him to be a hard worker and he was. He quickly took the finance details and found several options in vehicle to fit the financing. He helped us through the entire Sales Process and was very easy to talk to and I was able to understand exactly what the answers were to my questions. David is great!Ross took us through the final closing process as Pat was out of town. Ross picked up right where Pat left off. No hitches, no changes, no surprises except for how efficient Ross was.The Holm Auto team is exactly what one would expect in a fine city like Abilene. We are truely blessed to have this quality of "Friends" available to us.
WilliamMiller
Jun 27, 2013
I never been to Tim Holm Auto Center before and it was like arriving at a 5 star luxury hotel. The Tim Holm associateswent out of their way to make my dealership experience a positive and memorable one. I was greeted by Jamie and Chuck in service who were pleasant and made my first impression long lasting. I could not believe that people travel 3 hours to get their car serviced by Tim Holm Auto Center. I can understand why after my first visit. The receptionist went out of her way to make sure my coffee was to my satisfaction. I kept thinking that I was in Starbucks. No kidding. Matt Holm I found to have great knowledge about his product and did not talk down to me but rather with me throughout my visit. Tim Holm was out and greeting customers and talking to everyone. That is most unusual. Most dealers hide in their office. This guy was actually out working with customers. I can see why Tim Holm Auto Center has such a strong repeat customer base. It's the best experience I have ever had and will recommend Tim Holm Auto Center to all my Kansas friends.Great Job Tim Holm.Bill Miller
Kchorsfall
Jun 21, 2013
Exceptional service at Holm! Hunter was especially helpful. You really are treated like a friend and valued customer here. While we were working on our financing paper work my daughter got fussy and Hunter took her and kept her busy while we finished up. I won't ever buy another vehicle anywhere else.
spe1562
Jun 21, 2013
I have been a customer of Holm Motor and Jeff Holm for over 30 years. He always gives me the best service and the best deal I can find anywhere. He is honest and fortright and direct when we have questions. Jeff has always been good to us.
jkolson
Jun 20, 2013
I had a friend of mine recommend Chuck in the service dept. at Holm for some work I needed done on my very "high maintnence" Duramax, Chuck went out of his way to help me, with a loaner car, fast, friendly service. I cant say enough good things about the way he helped me and working with the tech to prevent future problems. Very happy with the service, I will continue to have my service work done thru Chuck and his guys that are very familiar with my truck! thanks guys!!
MoyerJN
Jun 19, 2013
Recently my wife and I purchased a SUV from Jeff Holm at Holm Automotive. We always purchase our vehicles from Jeff Holm, because of the friendliness that we are greeted by from all the personnel at Holm Automotive. Their pricing is competitive with all surrounding dealerships, their quality of work is superior and their customer service is top notch. In the past, when I had dealt with other dealerships, I felt like all they cared about was making their money. Jeff continues to call monthly just to make sure that things are going well. At Holm Automotive, they make you feel like you are part of their family. The overall experience is far above all other dealerships. Jeff Holm may be the last honest, caring salesman left alive.
R1948s
Jun 19, 2013
Twenty five years ago, I dealt with Holm Automotive regarding the repair of a 1955 Chevrolet which stopped on me as I approached Abilene while driving on Interstate 70. It was a good experience. I recently noted an ad in the Salina Journal advertising a 2013 Chevrolet Cruze for $17,777. In visiting the dealership it did not take long to decide this was probably not the car I wanted but another Cruze in stock got my attention. Chuck Stein, who my family dealt with 50 years ago when he was part owner of a dealership in Minneapolis is now employed with the sales department at Holm Automotive. He made me an offer I could not refuse and a deal was made. We are very pleased with Cruze and found out very quickly a driver can reach a speed of 80 miles per hour in a four cylinder Cruze. Please call should you have questions or need further information. Richard and Patti Shank, Hutchinson, Kansas
lsmulanax
Jun 17, 2013
We recently ended our three year lease term on a Chevrolet Malibu through Holm Automotive.We were very pleased with the Malibu and the lease option. We had to make a decision whether to lease another vehicle or buy a vehicle. We worked with Chris Eckert who was very helpful and patient with us! He allowed us to test drive many different vehicles and we ended up purchasing a great Chevrolet Equinox. Chris was great to work with in helping us find the right vehicle to meet our needs. Pat Magee was also great to work with in helping us with the financing of our new vehicle. I have been a customer of Holm's Automotive for many, many years and have always been very pleased with the customer service that they provide in all departments!
jdbrown79
Jun 14, 2013
A couple of years ago I went to a car dealership that I had purchased two prior vehicles from. On this visit I had planned on purchasing a new vehicle for my wife. While at the dealership I met with the finance manager (who must have had something on his mind other than selling me a car) who acted like he was late for dinner and I was the only thing stopping him from leaving work. Needless to say, I left this dealership without buying a car and planned on driving to Wichita the next day to buy my wife a car. On my way to Wichita, we stopped in Abilene at McDonalds and happened to see Holm's dealership and thought what the heck lets see what they got. Needless to say, I met with the staff at this dealership and was treated like an old time friend. Everyone at the dealer ship was extremely friendly and honest. As of last week, I just purchased my third vehicle from this dealership and have recommended to many friends to visit this dealership. The last two vehicles I have purchased we had Cy Taylor as our sales man and Pat Magee as our finance manager. Both men are great and I would recommend anyone looking for a vehicle to use them. One last thing I will say is the service center is also great. A couple of months back we had an unexpected funeral come up out of state. I called to try and schedule an oil change at the last minute. Like I expected, they were booked solid and could not get me in. I told the person (I wish I could remember his name to give him credit but I cant) I was speaking with on the phone that it was not a problem as it was last minute and that I would just try and find somewhere else to get it done. The man then asked me what was going on and I explained. He told me to bring my car in and they would fit me in. They got us in and changed our oil quickly. GREAT CUSTOMER SERVICE!
duke_harmon
Jun 13, 2013
I recently purchased a Chevy Silverado from Holm Automotive and I am very pleased with the purchase. My salesman was David Surritte and he did and excellent job assisting me with the purchase of the truck. He is very conscientious and followed up with me after the purchase. I would not hesitate to call on Holm Automotive and David for another vehicle.
dalepulk68
Jun 5, 2013
I was so impressed with the service and the good professionalism by Brian W. Haden on my last visit to Holm automotive Center. I was informed and he keep me posted on the problems they found with my car when I took it in for a regular service call. He made sure that my car was clean when he gave the car back to me. You need more service consultant's like Brian in your dealerships!
lofgrenma
Jun 3, 2013
The reason I have given it a high rating for customer service is because we were 150 plus miles from home heading east on I-70 near Salina on a trip that would go through several states, (needing to get to KY the next evening) when our car started acting up. We were able to get to the next town which was Abilene and found Holms Automotive Center but they were getting ready to close for the day. Jamie and the mechanic were willing to stay longer to check out our car offering us great customer service!. The reason I have rated it high for quality of work is because the mechanic was very thorough in testing it to make sure he knew what needed to be done to fix the problem. The service and work was efficient and effective. The workers and staff were all very friendly and courteous even when it was almost closing time, They went beyond their responsibility in recommending some options for motels, and places to eat.and by offering rides to and from the motel while our car was getting fixed! The next day everything went as planned and our overall experience with this business was terrific.The price was even much lower than was anticipated. Later in the day we were pleased and surprised to get a phone call from Jamie wondering how the car was working. We have not had any problems with the car since! We are so pleased with the professional and good service we were given and would definitely recommend this place to others!
rouxhuntersmom
Jun 3, 2013
Buying a used car has never been this easy, fast or friendly! The staff, particularly Dave Surritte, went above and beyond the call of duty to make us feel comfortable and important. Despite the chaos of remodeling, which undoubtably created hurdles for them, they made our experience positive, treated our time respectfully and made the effort to explain each & every step thoroughly. Kudos to Holms!
desibrown
Jun 1, 2013
We have purchased two vehicles from this dealership and have had numerous service visits. Each time the staff had gone way above and beyond our expectations. We have always been treated like friends and not just another sale. We will continue to purchase our vehicles from this dealership and will certainly recommend them to others!
janellegeist
May 31, 2013
We traded in our Dodge Journey and leased a 2013 Equinox. This is the first time we have leased a vehicle. The vehicle is great. I love the gas mileage, the comfort, the bluetooth, etc. Ross and Jed were extremely good to work with. I hope their service continues to be just a good. If so, we will continue to do business with them.
Honor363
May 30, 2013
Everyone was very interested and concerned with finding the right vehicle, and making any issues right. Overall, the experience, price, and quality of service have been great, and I would recommend this car dealer to anyone looking for a vehicle.
Songie
May 30, 2013
We liked the car. Personnel was very friendly. Chuck Stein did an outstanding job of getting the car ready. Pat Magee was informative and helpful. We would recommend this dealership to others.
fresslinger
May 29, 2013
We went to Holm to look at Buick Lacrosse. We felt that Chris was a great salesperson. He wasn't pushy and we felt very comfortable dealing with him. Russ and Chris were very pleasant to talk to about our purchase. We would go there again if we wanted a car. A friend of ours recommended we work with Chris.Francis and Marsha Esslinger
amberreiff
May 21, 2013
I took my vehicle in for my first free oil change as well as a wheel noise issue. I was very pleased with the overall service I received. Chuck Loader was my service consultant and did a wonderful job, he took great care of me & my vehicle!
rhodafrasier
May 15, 2013
Holm Automotive has friendly, helpful and knowledgeable employees. They work as a team. They answered our every question and found us the car we were looking for. Thank you to everyone.
judith1959
May 14, 2013
Dave and I were very please with the service we received from Michelle. She answered all of our questions with the purchase of 2014 impala. We are very happy with the new impala an know we will enjoy it for a long time. Once again Thank you!!
Mhollo
May 8, 2013
Jeremy was very friendly and helpful! He helped me throughout the buying process. Pat was just as great helping me get financed and buy the car I wanted. I love the small town feel of this dealership and would recommend them to anyone looking to purchase a new vehicle.
pawpaw4300
May 7, 2013
Dave worked for days trying to find me the vehicle I wanted. I ended up with a used Jeep Wrangler and it was perfect for my needs.
critterx
May 5, 2013
We had a wonderful experience and will definitely recommend Holm to anyone looking for a vehicle. We knew what we wanted but Dave made sure that what we were looking for was exactly what our family needed. He took us step by step through the process, answering questions and explaining everything. He made us feel like we were as important as his family. Ross and Brad were great to work with through the paperwork; also making sure we understood exactly what we were signing and not letting us get overwhelmed. Everyone in the building was welcoming, helpful and made sure we didn't need anything and were having the best experience possible. We truly appreciate how well we were taken care of. When it is time to upgrade our truck we will be back.
dcade
May 4, 2013
While having the oil changed and vehicle inspected on a 2009 Chevrolet Impala at another Chevrolet dealer, I was informed as follows: "During inspection noticed play in the RF wheel bearing notified customer. Customer elected not to fix at this time Quoated price $608.36" This is an exact quote written on the ticket. My wife and I purchased the car new at this dealer.Shocked, I left this Chevrolet dealer and drove to Holm Automotive, another Chevrolet dealer, the same afternoon. I was introduced to Jamie Avers, a service consultant. After telling him the problem, he pulled the car into service and started looking on the computer. After verifing my name, he told me how much it would cost by making a zero with his fingers. He printed off the powertrain limited warranty information for me and my wife to have. He told me that the work could be done immediately.In less than an hour, I had gone from no offer of any warranty service and a cost of over six humdred dollars out of my pocket to zero dollars. While waiting for the repair in the customer waiting area, Mr. Tim Holm came and introduced himself, wanted to know my name and we had a friendly discussion.The repair on the Chevrolet Impala was completed in about an hour that afternoon and all of the people which I interacted with were very professional and friendly at Holm Automotive Center Inc., Abilene, KS. I hope that this review has answered the "Why" and that it will be accepted.
Judy Clausen
May 1, 2013
I went to Holm Chevrolet (Chuck Loader) to see if they could remove a tow bar from the front of my cadillac. We used a motorhome to tow the vehicle. Chuck was friendly and very willing to explain to me how they would do it. I did not have to wait; they got it right in and removed it. When I picked it up Chuck went over the procedure again. He is a very friendly, courteous and willing to help person. I would highly recommend him and Holm Chevolet for servicing a vehicle. Judy Clausen
Renden
May 1, 2013
We like to shop at home. We have been going to this dealership for about 20 years and are always treated very goo in sales and service. Everyone goes out of their way to be outgoing and upbeat. It is a great day at holm automotive as they say.
bshep1324
Apr 20, 2013
Eric was fantastic to work with! He never gave up trying to help find the perfect car for us. He never pushed us or pressured us into a sale, and kept in great contact with us from the time we were first in until we drove out of the parking lot with exactly what we were looking for!
GEHJ
Apr 20, 2013
We were traveling through Abilene and could not get our car started after eating lunch. Jamie Avers got our car right in, fixed the small problem quickly and barely charged us any labor costs. He was helpful, friendly, and honest.
GwynSchreefer
Apr 12, 2013
Everyone at Holm has been helpful and friendly. I took our car in for warranty work, when I got there they discovered the wrong part was ordered. I could tell they felt really bad. Chuck apologized many times and offered to come get our car, so we wouldn't have to take off of work, when the correct part came in. Holm service department had the part reordered and our car repaired in less than a week. Holm helped us three years ago with a diesel pickup that we bought some where else and they treated us like we regular customers. Since then we have leased a Equinox and just bought a used pickup. I think we will work with Holm for many years.
jlminnick77
Apr 12, 2013
We had been searching for a bigger vehicle for our family and I had contacted Holm to see if they had any used Tahoe or Yukon. At the time they had one Yukon on the lot and after my husband and I went and looked we decided that it wasn't for us. Dave Surritte continued to look for a vehicle that would fit in our budget and big enough for our family. After a month went by they had received a used Tahoe and Dave had text messaged us right away with it. When we returned from vacation we went to look at it and it is now our family car. We can't thank them enough for continuing to search for us and helping us through the whole process. Every person that we came into contact with was very friendly and informative. No one tried to sway us towards a vehicle we didn't want. They were nothing but helpful. We would recommend them to anyone looking to purchase a vehicle. The next time we need to find a vehicle we will return to Holm.
Merta
Apr 11, 2013
I went to Holm's for an oil change and it was determined that I had some other issues with my car and a part had to be ordered. Due to the requirement of my car remaining at the dealership overnight, Mr. Loader assisted me with obtaining a rental car (free of charge) in order for me to travel to my job. I believe Mr. Loader provides excellent customer service. I would highly recommend the Service Department at Holm's.
talmage
Apr 9, 2013
Eric is great to work with.We have worked with him before. He is always very professional and up to date on the cars that are on the lot.I would choose to work with Eric again.
susankoehn
Apr 2, 2013
Great experience. Eric is always very easy to work with. Pat is very knowledgeable and thorough which gives me the confidence I am in the right dealership.
Chrism0218
Apr 1, 2013
Michelle was great we really appreciate all her help! This is the second truck I have got from holm and will defiantly be coming back
milermom
Mar 27, 2013
Car shopping typically gives me a headache. My experience today was painless. Jeff Holm spent time after the sale to show me how to program the Bluetooth, garage door opener,mileage,etc. Sy helped me w/ a test drive when Jeff was w/ a customer. Pat did an exceptional job w/ the paperwork. Overall good experience.
ksufan
Mar 22, 2013
This is the second vehicle we have purchased from Jeff and Holm Automotive. He came highly recommended and I know why. He is easy to work with, super friendly, professional and returned our calls in a timely manner. We did almost everything over the phone before we arrived at the dealership. We will be return customers of Jeff's and Holm Automotive. Thank you Jeff, Pat, and Ross for your help and assistance.
janineschaich
Mar 22, 2013
Dave sat down with my husband and I and visited with us, finding out what we were looking for - what was important to us in a vehicle. That helped us alot, since all we really knew was that we were looking for a suv. It was really cold and windy that day - so Dave brought several vehicles up close to the dealership for us. I definitely appreciated that! We looked at a number of vehicles, but after test driving the ford edge sport, we were sold! Dave did a great job of helping us - he was very knowledgeable about the vehicles - he even helped us set up several progams on the ford edge that day. The loan process went smoothly. It was all in all a good day and we love our new vehicle!
elliottmp
Mar 20, 2013
I have done busness with for many years. They are allways ready to help with any problems. And are friendly and easy to deal with. If they don't have what they can get for you. A good dealer ship to work with.
randallgould21
Mar 9, 2013
I went to Holms with my pickup,and discussed putting a new set of tires on . Chuck Loader set me up a time and they had my tires on, had to replace 2,low air sensors on the tires. I drove the for day or so but low tire light would not stay off. Chuck called a near by Dodge dealer and set up a time for me to take it there ,to check the sensors. They had to be replaced with Dodge senors.Chuck had to do alot of calling and other paper work ,and dealing with the other sensors from the other dealership,and returning the ones they had put in.When all was said and done,My truck rode super on the new tires and i got a great price on them.Two or three weeks later i reciecved a check in the mail for the difference in the price of the sensors.I thought Chuck treated me great . I got a great deal on my pickup tires.A month or so later i called service and Jamie Avers worked with me on a set of tires for my car. I got a great deal on tem as well. I had problems with 2 the tires being defective.I had one blowout,they replaced it ,and i had another blowout, maybe 6 miles north of Holms. I called and told them what had happened and about 20/30 minutes they brought me a tire and followed me to Holms.Within a few minutes Gary Hassselman had looked at the tires and with Jamie,and Kit they took my car in and put 4 new tires on my car. There is alot more to my bad luck story but when you have bad luck like mine,You could not ask for or find A better group of Guy and Girls to help you out with fast and great service like Tim Holms Auto and the service Tech,s with Gary Hassleman.
Tflax
Mar 8, 2013
My husband and I were looking for a vehicle that could fit our growing family. We decided to look at our home town dealer and were able to find exactly what we needed. Jeremy, Ross and Pat took care of us and made the experience worth while. We got a great vehicle at a great price. We would highly recommend anyone looking for a new or used vehicle to go to Holm Automotive in Abilene.
bjschlez
Mar 8, 2013
We knew that we would be in the market for a new vehicle and had dealt with Eric in the past. I appreciate the fact that he knew what I was looking for and did his best to make sure that I was satisfied with the choice. I also appreciate that he explained the difference between purchasing and leasing options. We had never leased a vehicle in the past, but after he explained it to us, we decided to try the leasing option. We will definitely be coming back to Holm Auto for future vehicle purchases and will make sure to deal with Eric. He has always treated us fairly and has always been upfront and honest. We definitely appreciate that !!!
rodc2
Mar 6, 2013
We have purchased two vehicles from Holm Automotive Center. Both experiences have been very positive. The Sales Consultant, Eric Altweeg, has been very professional in our dealings. He has been thorough throughout the purchase process from beginning to end. We were treated with friendly, courteous, and honest service. We would not hesitate to purchase another vehicle from Holm Automotive with Eric as our sales consultant! The same goes for Pat Magee, Finance Manager. He conducted his responsibilities in the same manner as described above. The Service Department has also been top notch. Overall, Holm Automotive is a great place to purchase a vehicle.
JLMCGUIRE
Mar 5, 2013
There were two reasons I returned to purchase a vehicle. Ross is a sales man who is easy to visit with. He has kept be posted for over a year now on various vehicles and never tried to pressure me into a sale. Very professional. Also, I met Tim the owner and watched him walk though the dealership. I appreciate the owner visiting with me. The other reasons are Jamie and Brian who do an excellent job of getting my vehicles fixed to include my Ford. They communicate well and advised me of the needed repairs and what the cost was going to be. They also completed all repairs in a very timely matter. I had arranged financing before coming to the dealer. However, Pat beat that rate and was able to handle the compete deal in house. Thanks for the great service. I will recommend this dealership to anyone.
jwager
Mar 3, 2013
This was the best car buying experience I have ever encountered. Chris was great to work with and bent over backwards to find a vehicle equipped like I was looking for. I currently live in Wichita, Ks, but grew up in Abilene, Ks. My parents suggested that I try your dealership instead of dealing with the big dealerships in Wichita. We will be back in two years when our lease is up. Thank you for the awesome car buying experience.
dlwager
Mar 2, 2013
We wouldn't go anywhere else! Great service! Chris was so good to help us setup all the settings in our new car. We even convinced our kids to come home and bring their business home to Abilene.
enns4
Feb 28, 2013
They were first off; very friendly, polite, cared alot about the customers, and making sure they were well taken care of. That was there first worry and then making sure things got time in a proficient and timely manner. I would definately recommend friends and family to check this dealership out first before going anywhere else. I really enjoyed my time there and glad i chose them.. Thank You..
ahadachek
Feb 27, 2013
I live in a rural area of Kansas and am very busy with school and work. I originally sent out e-mails to several dealerships to feel out ahead of time where I wanted to travel. Michelle was one of the first back to me, and was happy to work with me on the terms that I needed to work with. I did not spend a whole lot of time on the lot, because I live two hours away from Abilene, but I may as well have been dealing with someone next door, as I never felt out of the loop or uncared about as a customer. When I finally went in to pick up my car, they were quite busy, but I still didn't have to wait long to finish up. Michelle made sure I had a full tank of gas and knew how to run all the gadgets in my new car as well. This is a dealership to which I will return.
amydsch
Feb 27, 2013
This was my first time buying a vehicle from a dealership. It was a good experience. Very friendly helpful staff. Would like to have a slightly speedier buying process but understand the paperwork takes time. I would recommend to a friend.
stevenb17
Feb 25, 2013
My wife and I were at the dealer for several hours. We were greeted and offered beverages right away, but we declined. After a couple of hours trying to make a decision, I decided to get something to drink. I asked the lady at the main desk where the pop machine was - she directed me back to the service area. A sales person named Chris (sitting at another desk while we were dealing with Dave Surritte) heard the lady give me directions to the pop machine, but immediately offered to get the soda for both me and my wife. I saw him reach into his own wallet to go buy the sodas for us. I think that is great hospitality and I got out of there without saying thankyou to Chris, but I did appreciate what he did.
JamesPerkins
Feb 23, 2013
The Wife and I went into Holm to see about trading in her car for a newer more reliable car. Was greeted shortly after getting on the lot. Even with the cold and snow that was around today, David Brooks was out there to ensure that we were receiving the help that we needed and expected. He helped us through the entire process and worked with us until we found the perfect vehicle for the best price. I would highly recommend that anyone who is looking for a vehicle go and visit David and the Holm's team!
ShawnBaer89
Feb 21, 2013
I always have Holm Automotive service my company Jeep Liberty and always receive great service. This last service was A+ I was leaving for a trip on Thursday but needing a hitch installed, oil change, and new tires plus balance and rotation. The staff at Holms is remarkable. Not only were they able to get my vehicle in the day before, but they also arranged transportation for me that day while my vehicle was being serviced. I am huge on customer service. I try to implement it in my business everyday. In this day and age, Customer Service seems to be a thing of the past, but not at Holm Chevrolet in Abilene Kansas. If you need great friendly service for your auto, I highly recommend this team. They are a top notch organization.
AESCOFIELD
Feb 20, 2013
I was in need of a very good, dependable used vehicle. My parents, Quentin and Reva Smith, have done business with Holm Automotive for years so Mom referred me to Holm's. She assured me of the good service I would receive there. I went in this last Friday, the 15th, and was immediately greeted by a very welcoming, friendly receiptionist who contacted Dave Surritte to help me. Dave was so polite and so very helpful. He worked with me throughout the day to help me decide on the vehicle that would fit my needs. He made sure that I had coffee during my visit and really bent over backwards to make sure that I was taken care of. When I left Holm's that day, I drove away in a beautiful 2008 Ford Taurus as a very happy customer.I work at Landmark National Bank in Manhattan in our Customer Service Dept. We are all about qualitylCustomer Service, therefore, I always notice the kind of customer service I receive in other businesses. I came back to Landmark on Tuesday telling my coworkers about the excellent customer service I received at Holm Automotive. Granted, I have only had my car for just a few days but based on my recent experience I will be a loyal customer of Holm Automotive and will refer my friends and family as well.....and by the way, you would be wise to treat Dave Surritte as your valued employee... He is good for your business...and a good raise in his paycheck would be well deserved!!A happy customer...Auralee Scofield
Kimber7
Feb 18, 2013
David Surritte was very friendly in his approach and he was not over bearing. He was careful to listen to my questions and gave me the answers. I showed up with a paper with information on a used van that I found on the web. It was in my price range and it was something I have been looking for. I'm a grandmother of 7 and David fully understood that the price was right and he didn't try to force a newer van or more expensive one on me. This is my first time ever purchesing a vechiel in my life. David asked me several time if I could see myself driving away in the van. I was so over joyed with the sevices that David and Jeff gave me I will come back and tell others to go to Holms. Thank you so much for helping me find and obtain the van that I needed in my life. The web site was great also it helped me locate what I was looking for.Kimberly Lake
rghybartas
Feb 15, 2013
Holm Automotive Center is a very friendly establishment. There is someone to greet you as you step in the door. Jeff Holm was very pleasant and helpful when we were purchasing our vehicle. He took extra time explaining and demonstrating the different functions which were available on the vehicle. He has also gotten in touch with us several times asking if we had any problems or might have any questions. Richard and Heather BartaEllsworth, Kansas
rundlemonument
Feb 15, 2013
We had a very excellent sales man. He spent time with us and didn't hurry us along. He answered all questions that I had and didn't beat around the bush. Had excellent service experience!
G2amy
Feb 15, 2013
We were happy with most aspects of our deals with Dave Surrette and Holm Automotive except for hail damage on our car,which we didn't see until after the deal was signed. We don't feel car dealers should be selling hail damaged vehicles. We got estimate at Clay Center to fix hail and it was cheaper than what Holm Automotive would do it for. The out of state title inspection should have been done by the dealer. We received it in the mail and had to go down to sheriff to get it inspected. In spite of these details, we were happy with Dave in helping us find our vehicle terrain and would recommend Dave Surrette.
adhayes66
Feb 12, 2013
We have purchased 3 cars now with Holm Automotive and the experience has been great every time. Their service is among the best. All I have to do is email or call Chris Eckert and tell him what I am looking for and he goes above and beyond to help me find the right fit. They make car shopping fun and painless and are always willing to work with you. Pat Magee makes the paperwork process quick and easy. Even though we live out of town Holm Automotive is always my first call because their service is excellent. We will always go back to Holm for our car shopping.
Laceebsell
Feb 12, 2013
We enjoyed working with Eric. He made our buying experience simple and fast. Not the hassle and run around you can get at some dealerships. Knew what we wanted and Eric helped get us in it. Pat also made this an all around good buying process for us. Thanks guys!
squeak33
Feb 8, 2013
I was pleased with all aspects of the acquisition of my new 2013 Buick Verano. Chris Eckert was very helpful in explaining all the details of the car and the process. Having been a customer of Holm Automotive since their arrival in Abilene, I have grown to expect and have received excellent service from all departments. I highly recommend them to friends and family.
dblcker
Feb 8, 2013
Overall I was pleased with my experience. I was disappointed when lead to believe the vehicle I was purchasing was GMC certified and I would get additional 12 months/12,000 mile warranty then during buying process I was told neither was correct.
irishjack
Feb 8, 2013
I have to get into the right mood to think about buying a car. We've known Hunter for a number of years and I had stopped in to have some keys made. I told Hunter that at some point in time I might be ready to buy a car and he mentioned one that he thought I might like. that was Saturday and on Monday, I decided that I might look at the car. Hunter brought it to our house, helped me start our trade-in, helped us get the stuff out of the trade-in, and was at the dealership until all the paper work was finished. I have to say that Hunter;s attitude was what helped me make up my mind!
codysims
Feb 1, 2013
I have purchased a few vehicles at Holms Eric Altwegg has been great through it all and always made sure I got what i wanted. Pat Magee has been great to work with and has always been extremely helpful.
debbieb23
Feb 1, 2013
We received excellent service at Holm Chevy service department. We were in town for a funeral and our car would not start. Fortunately, we were broke down in an adjacent parking lot from Holm. Andy directed us to the service dept and made sure someone would help us. Jamie came out in the cold to help us immediately. He could not get anything done in the parking lot, so we went back to the service waiting area while they pulled the vehicle into the shop to assess the problem. Our car was fixed in about 1 1/2 hours and Jamie even worked with the local parts store to get our part warren-teed so we did not have to pay as much for the repairs. I told my son that we broke down in the best place in Abilene Kansas. Even though our day did not go as planned, we were taken care of with prompt, professional service. I would even consider driving back to Abilene for service if we need it in the future. I think that is saying alot for a business to attract customers back to their business. Thank you to Holm service center for the excellent job they did for my family.
musicmom
Feb 1, 2013
We have purchased several vehicles from this dealership and have always been treated well. There service department has also been very courteous and pleasand to work with, and have done good work.
tinausd327
Feb 1, 2013
Dave made us feel very welcomed from the moment we started conversing online about the vehicle we were intersted in. This was a vehicle for our son and a used one, however he made us feel, as did everyone we were in contact with at Holm Auto, that we were buying a new, $50,000 one. It didn't matter that it was under $10,000. My husband and I were pleased with the time, the deal, for sure Dave and mostly the vehicle we drove home. We definitely will look at Holm Automotive when our main family vehicle is ready to be traded and we will ask for Dave!Thank you so much for making this a pleasant experience. It was like the old days of the hometown dealers instead of these mega car stores that I've grown to dislike. Thanks Dave and thanks Tim HolmDaniel & Tina Bruning
elharper
Jan 31, 2013
Holm dealership was awesome to work with. I was in a rough spot and they helped me out. I felt very comfortable with Jeff and Pat. I would go back to Holm dealership any day and recommend it to anyone. They are an amazing crew!
gmfarms
Jan 31, 2013
We have purchased many vehicles from this dealership and have always been very pleased. We have recommended the dealership (and our salesperson Chris Eckert) to friends who have also had a very satisfactory experience.
acfalk
Jan 30, 2013
Jeff is always willing to help a person out. He is not a very pushy person when trying to sell a car or truck. That is what I like about Jeff. He lets me look around and when I am ready to make a deal I will contact him.
dbettenbrock
Jan 30, 2013
We have known Jeff for alot of years. My Father is good friends with him and my wife was in his daughter Jennifer's class and they were friends. We consider them good friends and we like Jeff and his family. Jeff has helped me throughout the years finding new pick-ups. When he was Ellsworth I purchased 3 new trucks from him and have been very satisfied. We recently purchased a Chevy Traverse and have been satisfied this time too. Jeff is very friendly and a good business man and very knowledgeable. We would recommend our friends and family to shop with him and will do business with Jeff in the future. Thank you Jeff for all of your help!!!!
deezee
Jan 29, 2013
just bought new silverado our 6th truck from them always get a great deal and they are friendly and helpful everytime they make it fun to shop for a new truck
Enclave2008
Jan 29, 2013
Holmes Motor goes above and beyond for their customer. My father always bought from Holmes moter and the family continues to for more than 30 years. We have total trust and faith in Holmes Motor. We absolutely love our Buick Enclave Jeff found for us. Holmes motor provides the best service and as I said, goes above and beyond.
Lilllylu
Jan 29, 2013
Great price! Even my wife's tightwad husband was impressed! Michelle Holt was great to work with - friendly, patient, and no High Pressure! and I really appreciate that. Wife loves the car - happy wife, happy life!! Thanks!
uncleelmer
Jan 27, 2013
This is the fourth vehicle we have bought from Holm Auto. I really enjoy working with Eric. He always calls me several times a year to see how I am doing. I have been pleased with the service department also. Thanks Eric.
tbergmann
Jan 21, 2013
I had a very good experience with Holm Automotive! The people were great to work with and helped me find the right vehicle! They did everything possible to make sure I was happy!! I would definatley go back for my next purchase!
lrlake
Jan 18, 2013
A pleasure to work with the Holm staff again. We have been satisfied customers for over thirty years. We will continue because of their fairness, openness and willing to go the extra mile. We appreciated Chris' efforts on our behalf to find the color of the car desired. We always enjoy working with Jamie in the service department.
troy and julie
Jan 17, 2013
I love my new truck, thank you Chris and Pat. Everyone we talked to was very friendly and helpful. This is our second new truck from Holm's, I'm sure it won't be the last. Thanks again Chris, Pat and everyone at Holm's Automotive. Great Job!!!
Kansasgrl07
Jan 9, 2013
David was a very good salesperson and helped usfind a great car that fit our family and will save us money in the long run. I wouldgo back to Holmes for another car when it comes time
tjv2003
Jan 6, 2013
Had heard positive comments from relatives who had purchased vehicles here. Had great experiences recently with parts and service department. So went here when we needed a vehicle. Looked online, selected some cars we were interested in, and David Surrite had them ready for us the next day for us to look at. He was very helpful and we will definitely make this our dealership for all future business. Would recommend Holm Auto to everyone.
kmherrman
Dec 31, 2012
My husband and I had the pleasure of working with Eric Altwegg in buying our Chevy Malibu. He did an exceptional job of helping to find us the right car at a very reasonable price. Eric answered our numerous questions and worked hard to address any concerns we had. Thank you Eric for all your help!
wavaj
Dec 28, 2012
Both Chris & Pat were fantastic to work with. They did a great job of helping to make it my Christams suprise. As always great job!
dchoitz
Dec 28, 2012
Great experience in the dealership, great car selection, Jeff did a good job finding just what we needed. I would suggest them to everyone. Happy Holidays to all
karladunn
Dec 28, 2012
Jeff was very helpful and went out of his way to find us the perfect car. Jeff was also very knowledge about their inventory and options available to us.
Noel & Judy Park
Dec 23, 2012
I chose Holm auto to do business with because I went to visit their business and was greeted immediately by several people. I was provided excellent service even though I was not quite ready to do business. Jeff Holm was our sales representative and was not pushy, and yet kept us informed of vehicles that became available, and programs that were available for new and program cars. We ended up going with a new vehicle, and even though we may have been able to obtain one for a little less money, good service is worth a lot to us. We would recommend Holm auto to our family and friends with no reservations.
rpmorgan
Dec 19, 2012
We have found Holms Automotive employees to be very friendly and helpfull on all of are needs and especially in purchasing new vechicles when really not even looking for one.
Charbale
Dec 19, 2012
I was shopping on-line looking for dealers that would have a new vehicle for purchase. Before the evening was over, I received an email from Holm Automotive inquiring about my interests. The next day, I received a personal email from Cy Taylor. Arrangements were made for me to stop by and visit. When I did visit, I was given full attention and treated as customer #1. Before I left, I traded my car and purchased a new vehicle. Holm Automotive gave me a very fair price for my vehicle. It is truly an outstanding dealership
robkoch
Dec 18, 2012
We have worked with Jeff to purchase many vehicles through the years. It has always been a pleasant experience and this time was no exception. I appreciate the no pressure, relaxed business enviroment along with the straight forward pricing. The service after the sale is just as curteous and simple as the sale process.
splichaln
Dec 17, 2012
I was looking for a used crew cab pickup and Chris Eckert was able to locate me three vehicles in my price range. The first night I test drove the vehicles Chris and others stayed late for me to arrive and take all three trucks for a drive. They were also great in working with my trade in and financing options. The day I picked up the truck I was in and out in no time. They had everything ready for me to sign and be on my way. My family and I will definitely use Holm Automotive and Chris again.
John Krehbiel
Dec 17, 2012
We have purchased 6 used vehicles from Holm Auto since 2007, all from Holm Auto and all through Jeff. Great Service! We'll always look to Holm Auto first when considering either a use, or new, vehicle purchase.
kp4565
Dec 16, 2012
Dave Surritte did a wonderful job for us when purchasing our vehicle, he was great to do business with, very friendly and knew his stuff.
daverempe
Dec 15, 2012
I have given the rating because Chris Eckert did a wonderful job. He made purchasing the vehicle extremely easy with his service and promptness. Chris and Darwin accommodated my schedule and always had their work done.
jkepka
Dec 14, 2012
Car trading can be a big pain. Jeff, Pat and Brent made this trade relatively painless. Will absolutely buy again from Holm Auto and Jeff Holm.
jerrymason
Dec 4, 2012
Tim Holm and the staff at Holm Automotive are always very pleasant to do business with and knowledgable about the product offerings. Over the years, I have purchased three new vehicles and several used vehicles from this dealership and would recommend it to anyone seeking a fair deal backed with excellent service.
choff00
Nov 25, 2012
Dave is a excellent salesman. He was very helpful during the purchase of the truck. We wanted to stay local for the purchase of our vehicle and Holm Automotive Center was able to fulfill our needs. I would recommened Dave Surritte and Holm Auto for any purchase or Service needs on your vehicle. Excellent Dealership!!!
shannon_warden
Nov 19, 2012
This is the second New Vehicle purchase I have made at Holm Automotive in Abilene, KS. I purchased from them again because I remembered the supurb customer care I recieved on my prior New Vehicle purchase in 2010. Ross Taplin listened to what I wanted in a vehicle and knew the inventory at the dealership very well. He was able to locate a new vehicle that was what I wanted, for the price I needed, very quickly. The amount of time between me walking in the dealership to finalizing the purchase was extremly fast without me feeling rushed. The entire team at Holm Automotive works together very effeciently to simutaneously expidite the sales process and make the customer feel like the most important customer of the day. Holm Automotive will definately remain my first choice for future vehicle purchases.
jnjchamp
Nov 16, 2012
I have used Holm Automotive for 3 car purchases none of them were brand new cars but used cars. Since I drive 20 miles one way to work one of the questions that I always ask them is " Is this vehicle dependable?" Each time Hunter has assured me that it was a dependable vehicle and if it had any problems that they would take care of it. The first time that I had any dealings with Holm's was I had bought a used vehicle from another dealer that had also assured me the vehicle was dependable and as luck would have it it started having problems right from the start. I kept taking it back to the other dealer and they kept fixing it but it still was having problems and the other dealer would not stand good on any of the warranty work which I had to pay for. One morning as I was on my way to work at 5:00 am the vehicle broke down along the highway. My husband was out of town at this time and I had to wait for at least 45 minutes for a tow truck, so as I sat there waiting an old 80's model pickup pulled up behind me and a man in his late30's to early 40's came up to the drivers side window. This man was very filthy looking and smelled of alcohol and filth. I cracked the window and he asked If I needed any help. As I was telling him that my husband was on the way a state trooper pulled up behind his truck as the man turned to see what was pulling up behind his truck and relizing that it was a policeman he ran back to his truck and sped off. I was very thankful that the state trooper showed up when he did and he waited with me until the tow truck came for my vehicle. After that my husband traded that vehicle with the wonderful people at Holm's. The vehicle that we traded for was a wonderful vehicle that had over 200,000 miles on it when we traded it for another vehicle. My husband is now deceased, and the man that I am engaged to now is a Ford man but after he saw the way the people at Holm's treated me when I traded my vehicle for another vehicle he was so impressed that he is now thinking about trading his Ford for a Chevy with Holms Automotive.
mcmiii
Nov 10, 2012
My experience with Holm Auto was excellent. The Silverado 1500 and Lincoln MKX I purchased was priced accordingly with the options available on it. I like to support USA economy by purchasing made in USA. Jamie, Jeff, Brad and Pat were great to work with from the start to the finish of the sale, part and service. Execellent Service!!!...A+++
rrshank
Nov 5, 2012
David was very cooperative and helpful with the overall purchase of this vehicle. He kept me updated on when the car was going to be ready to view and set up appt that worked with my schedule. Each step of the process was explained. They worked to get my payment where I wanted and we were able to complete the deal.
Elvin Bombardier
Nov 3, 2012
Very good service! Quick and efficient. No problems with the vehicle. Chris and Pat were good to work with. Dealership presents a good impression when first going there.
jwaite23
Oct 31, 2012
My experience with Holm Auto was excellent. The truck I purchased was priced accordingly with the options available on it. I like to support the local economy by purchasing within my community. Chris and Pat were great to work with from the start to the finish of the sale.
shendrix5
Oct 30, 2012
Hunter made sure he was there for us. He stayed late along with Ross just to make sure were were taken care of. They worked with us on price and a loan on the vehicle. They thoroughly checked the vehicle and Hunter went with us to look at our concerns. I am very happy with our purchase and the Holm's team.
DKCarmichael
Oct 25, 2012
Robert was great to work with. He was friendly and very knowledgeable. They found the right vehicle for us to meet our needs and our budget.
Linda Smerchek
Oct 23, 2012
The reason I gave the rating I did was because I experienced very friendly and professional help in choosing a car. Information was given to me in detail and in a knowledgeable manner.
Jalderson
Oct 19, 2012
I had a vehicle that I had purchased from another dealer 18 months prior and was very disatisfied with it. I got my cousin Dar's number from his mom and gave him a call to see if they still had any of the vehicles still on the lot that I had seen on line and he said that they did and if I wanted to come down and have a look that he could set me up with one of the sales people. I went down the next day and was introduced to Ross Taplin. Ross knew which vehicles that I was interested in and was ready to go when I got there. There was no pressure put on me to buy even during the test drive(I can't stand that) but I had already made up my mind to buy the black F-150 that I test drove. I will defintitely be back when I'm ready to purchase another vehicle. Ross hope you move up in the company but I'm dragging you back down to the sales floor when I'm ready for another vehicle. Great people and great service.
Judy Lobaugh
Oct 19, 2012
Eric Altwegg is a very personable person and worked hard to find a vehicle for us. He also got into the vehicle to make sure we knew about all the "bells and whistles" of our new Equinox. He has knows so well, even ask questions about our family.
KevMar
Oct 10, 2012
We were pleased with our buying experience at Holm Automotive and really thought Robert listened to our needs and made the deal happen. Although we had to drive 2 iahours to Abilene to make our pickup purchase, we'll definitely look to them when it comes time to buy another vehicle. Thank you Robert and Holm Automotive!
Mary Reynolds
Oct 5, 2012
Sherry hooper did an awesome job helping us get our 2012 enclave. Sherry has a great personality for working with people.she is a person we would recommend to anyone when getting a new vehicle. We will comeback to Sherry when the time is right for us to get a new vehicle. Thanks again sherry and Holms Buick Dealership. We appreciate yo very much.
Eric Frank
Oct 4, 2012
We have been looking for a vehicle for nearly year and stopped by to see one but learned it had already been sold. Eric Altwegg helped us to find another on the lot and actually ended up with a better deal. We saved money in the long run and was very happy with his guidance and the buying process. There was no pressure and I would recommend Eric he made it easy for us to make the purchase.
chattycathie
Oct 2, 2012
I wanted to trade-in my car and truck for a new car and a used truck. From the very minute I arrived in the parking lot, Cy was there offering to help in any way he could. The entire experience was relaxed, no pressure, no sales pitch. I fell in love with the Buick Verano CXL sedan. It is a quality vehicle. Cy was completely confident and self assuring that I would continue to love this vehicle. The entire experience was very pleasurable and I was so pleased with my purchase and everyone that I met at this dealership spoke to us and looked us in the eye (didn't just look at the floor as they passed us or just said 'excuse me". Everyone had a big smile and said hello glad we came. I was also able to purchase a wonderful used Toyota truck for my husband. He had been looking for a good used truck that he could be assured that it had been "carefully gone over" and all systems were in great shape. I can't remember names, but I'm sure it was the "big" boses, I was impressed by their approaching us in the parking lot as we left and thanking us for coming to Holm Automotive. Thank you Cy for such great service.
dtpi604
Oct 1, 2012
Everything from the arrival, to the test drive and purchase were outstanding. Chris and Pat went above and beyond to find me the right financing to fit my budget. I am confident that my after sale business with Holm Auto will be equally impressive.
marianacalderonthornton
Sep 30, 2012
We had a great experience buying the car here, excellent service, very personal, we appreciate the service, the guys did the best to give us the best price possible, thanks again, we ll sure come back ! :))
TStan64
Sep 20, 2012
I have used Holm Automotive as my preferred service center since moving to the Abilene area a few years ago. I hadn't had occasion to purchase a new vehicle from them until recently and I'm sorry I waited so long! Jeff Holm was my sales consultant and went out of his way to take care of me and my family. He helped us through the process of ordering our new Equinox and was extremely "low pressure" when it came time to make the deal. He also was very easy-going when I would call to ask about my order and build status.I also can't say enough good things about how well Pat Magee treated us. He really went the extra mile in explaining financing options, additional service coverage, and also finding discounts that applied to us. He really did treat us like family.All-in-all, I can't say enough positive things about the experience. I will certainly recommend Jeff and the rest of the gang at Holm Automotive to anyone I know that is looking for a new vehicle. I'll also be heading to them first when it's time to replace my truck.
cleegro
Sep 17, 2012
Dave went the"extra mile" to find us the vehicle we were looking for. He spent the time to show us every detail of the vehicle operation. He also helped me set up the Bluetooth for my phone. He then followed up with us to see if there were any problems with the vehicle. Brent was very willing to change the title information to the way we requested. He also had all of paperwork ready so that the buying process went smoothly. We appreciated Tim Holm visiting with us and welcoming us to the dealership. All in all, a good buying experience and we are looking forward to good service for our Equinox.
timback
Sep 16, 2012
Went in to buy a used car. I only had an hour to look. Within twenty minutes I had a Jeep Liberty picked out. Within 40 minutes I was sitting in front of the finance manager. At 50 minutes I was driving away in my 2010 Jeep Liberty. It was quick and simple and everyone was very nice and helpful. After a week I had problems with the driver and passenger side windows going up and down and a leak in the rear window. When I called in Dave and Matt were quick to get me back in the shop and get the items fixed free of charge. No hassels and no bargaining. Just a simple request and they were right on it. We also were told that they would send the car to a Jeep dealer to have a diagnostic test done on the engine to help boost the fuel economy. I am impressed. This is my first buy at this dealer but it definitely wont be my last. Thanks Holm Auto, Matt, and Dave and anyone else I dealt with at this friendly dealership. I appreciate it and I love my new used Jeep.
lisateetzen.eickholt
Aug 28, 2012
I just bought my second car from Holm Automotive and I love it! My husband and I came to Holm two years ago because they had a great deal on the ideal car for us. I came back because of the fabulous service we received over the last two years and, since my husband has passed away, I needed to go somewhere I felt comfortable and work with people I could trust. Michelle is the perfect salesperson... she really listened to what I wanted, was very patient and found my next "ideal vehicle" without pressure or the old-fashion "salesman slang" that used to make me dread car buying! And, when I would drop in to look and Michelle wasn't there, Ross, Chris Eckert, and Brent were helpful as well. Chris Scherbring helped seal the deal on my three trade-ins and Pat had me on my way quickly and efficiently. Thank you!!
Dallas Beikmann
Aug 28, 2012
Chris was very patient and courteous with us. He was very helpful in providing us with all the information that we needed to make our decision. We will recommend this dealership to our friends.
Joshschlesener
Aug 24, 2012
This was the second vehicle that I bought from Eric. He doesn't pressure you into anything, and he makes sure that you get the best deal. He is a great person to deal with and I would recommend anyone to go buy from him. Holm Auto has a family atmosphere that you will enjoy when buying a vehicle.
deak65584
Aug 21, 2012
I recently had the pleasure of trading-in / purchasing a vehicle from Holm Automotive in Abilene KS. I personally purchase a vehicle about every 2-3 years and have done so at various dealerships throughout the United States. With that being said, this was by far my best experience in both shopping for as well as purchasing a vehicle. From the time I stepped foot on the lot at Holm Automotive I receive nothing less than the best customer service and support from everyone that I associated with. My salesman was Cy Taylor, Cy is very personable, friendly and extremely knowledgeable about the vehicles the he sales. The whole experience with Cy was enjoyable, he found exactly what I wanted in a vehicle and didnt try to pressure me into anything that I was not going to be completely happy with. After finding the vehicle that would fit my need and wants, I was able to work with Chris Scherbring. Chris was very helpful with my trade-in vehicle, getting the new vehicle the way I wanted it as well as getting the price and payment exactly where I wanted them and felt completely comfortable. For the financing / paperwork portion of my purchase I was able to work with Brent Palen. Brent was able to answer any question that I had about the purchase and made me very comfortable in knowing exactly what I was signing and why. My overall experience with Holm Automotive could not have gone better. I would personally like to thank Cy, Chris and Brent for making this the most painless and best car buying experience that I have ever had! I will definitely continue purchasing vehicles from Holm Automotive.
bjschlez
Aug 20, 2012
Our son had purchased a vehicle from Eric earlier this year, and when it was time for us to look for a new vehicle, he called Eric immediately to let him know what we were looking for. He listened to what we wanted and was very helpful in suggestions. We will definitely do business with Eric again in the future. Pat was also very helpful with our financing decisions. Great bunch of people.
marlinkid
Aug 20, 2012
great experience would do business with again cant wait to get my accessories put on im sure they will look great thanks again hunter mcmillen
lucianajeromy
Aug 15, 2012
We gave Dave and Holm auto this rating because we had a really good experience there, and we would buy at Holmauto again. Thanks again
Tlynn
Aug 13, 2012
Great dealership this is my 4th auto purchase from Holm Automotive in Abilene Kansas starting with my very first car. Great sales and great service
walker510
Aug 13, 2012
I felt the pickup was quality and that the deal we negotiated was very acceptable. salesperson was friendly and helpful. the pickup on the drive home was very enjoyable
jantzfamily4
Aug 10, 2012
We have purchased six vehicles from Holm Automotive and have been very pleased with the service. We always appreciate working with Jeff when we are ready to purchase a vehicle for our family as well as finding the right one for our son and daughter. Jeff is always so pleasant to work with and willing to help if we should have any concerns. Numerous times we have recommended Jeff at Holm Automotive to family and friends.
Staceymayberry
Aug 5, 2012
Eric and Ross were extremely helpful choosing the right car for me. I feel we got a great deal along with a good warranty. I would recommend Holm Auto to anyone.
dode
Aug 2, 2012
Thank you Chris and the staff at Holm Automotive, for such a smooth, troublefree purchasing experience. I felt I was treated very well and everything wasexplained thoroughly, plus, had a great car I wanted to purchase. I willfor sure recommend Holm Auto for anyone needing a car or other services.Thank you again!
jriekeman
Jul 31, 2012
I purchased a used truck from this dealership. The staff were helpful and friendly, taking care of my timeframe and needs. David Surrite was our salesman and knew what I was looking for. He pointed out pro's and con's of a couple of the trucks I was considering to put us in the right one.
robinvolkman
Jul 31, 2012
We have done business with Eric for many years, on our personal vehicles and the business. He takes good care of us. We are also extremely pleased with the service department as well!
akck
Jul 26, 2012
First time we felt not pressured. Will return and recommend the dealership to friends and family. Very confortable do business with Holm's. Thank you.
Chefl49
Jul 26, 2012
This is my second purchase from this dealership and I would and have recommended it to my friends. I feel like I am "home" when I am there.
bstewart1963
Jul 23, 2012
Exceptional in every aspect. Everyone went out of their way to accomodate my crazy schedule. Michelle encouraged me to test drive several vehicles to find the one that best suited my needs. No hassles...no pressure....just good ole hometown neighborly assistance. If they dont have what you need...they will go out of their way to find it. The body shop crew is exceptional as well....they worked on one of my other vehicles and it looked perfect when they were done.
corisue
Jul 23, 2012
We have always had friendly, non pushy dealings with Chuck Stein. The other employees always speak to us too. There is a great selection of models and colors to look at to help with our decision.
lbeye
Jul 21, 2012
I appreciate the fact that they treat the customer with respect and know their wants and needs. I like working with them and I plan to return again!
ggreenhaw
Jul 18, 2012
Terrific buying experience! We worked with Chris Eckert and Pat Magee and both were just great! We drove about 700 miles up from Arkansas to do the deal, and they got us in and out in 1 hr, including test drive. Wow! No questions asked on the price we hadagreed to regarding our trade in, everything was on the "up and up", and worked out exactly like we had previously discussed on the phone with Chris and Pat. Everybody was friendly, helpful, and most importantly honest. Just a GREAT place to do buisness!
Jerry Brinker
Jul 15, 2012
Chris and Pat were very helpful in our recent purchase. Chris was willing to take care of a few repairs that were needed, answer some questions and show us how to use some of the equipment. (However he forgot to fill the tank with gas.)Pat understood why we did not want an extended warranty. We appreciated the kindness and concern of both men.
lwoldum80
Jul 12, 2012
i really likes the way that both the dealer and the finance department made everything easy for the most part, they were very friendly and checked to make sure everything on our end was going ok the process once we got there was fast. I felt like i had a new friend once we left the dealership.
tracyrsr
Jul 12, 2012
Eric has been very god to work with,no high pressure sales,we have worked together on other deals in the past and I will keep coming back to him, The dealership as a whole has helped me out a lot and will go the extra mile to make things right,I am very happy with the whole company.
wilsonfamily
Jul 12, 2012
We were treated like royalty! Everything went very smoothly and they worked with us extremely well! Chuck is great to deal with and we enjoy going to a family owned dealership! We highly recommend them!
schohr12
Jul 9, 2012
The quality of respect they gave me was above and beyond what I expected. The person I that took care of me was very respectful and was an AWSOME person. If I had to do it again I would see the same person again.
RKellogg
Jul 2, 2012
We drive over 40 miles to do business with Holm Automotive in there sales, service, and auto body repair. Would not think of doing business in Manhattan or Junction City area. We contimue our loyalty with Holm Automotive because they they treat and take care of us like family. They are always pleasant and go beyond to please. Over three generations of our family have done business with this dealer and salesman Eric Altwegg.
Judy Clausen
Jun 26, 2012
Holm Chevrolet and their employees are very experienced, friendly, courteous and willing to help, whatever the situation. We recently purchased a new vehicle, one of many in the past years and have always returned to Holm Chevrolet. Their sales and service departments are fantastic. We, in the future, will purchase another vehicle from them.
schoenbeck2
May 31, 2012
We have enjoyed purchasing our cars from Holm Auto Center for many years. We alwaysfeel "at home with Holm". There is a genuine sense of friendliness and a desire to be as helpful as possible. They represent the Free Enterpise System of business at its best. Tim Holm and his fine staff are strong financial contributors to our community and provide great energy to many of our community programs. Supporting Holm Auto Center also supports our great town of Abilene. Eric is a real professional salesman. Our new Buick is beautiful and the "deal" was right. We really appreciate the service and parts team as our cars have always received top line care.We are proud to recommend Holm Auto to our friends and are confident they will be treated in the same fine manner.
Jan McAdams
May 26, 2012
Chris was very patient and very helpful in answering all of my questions. I also appreciate the fact that he didn't assume that I was so old that I needed a vehicle that was higher up to get in & out of, like they did at another dealership.
lmall
May 23, 2012
Holm Automotive is the true description of a hometown dealership, from the way you're greeted at the door, to every detail involved when purchasing a car. There was no "big-citying" done to me, and I appreciate all of their efforts. I have purchased 4 new vehicles from Holm Automotive in the past 21 years, and have always been treated fairly on my trade-ins, and through every step of the buying process. They have also twice now, gone and found the exact-color vehicle I wanted, even when it was not originally on their lot. I will definitely start with Holm Automotive in the future whenever I next go through the buying process on a vehicle.
melcher82
May 22, 2012
Great service! Okay I don't like that I have to fill in this review. I'm very pleased with the serive I was given. Ross did a wonderful job in explaining the Tahoe to us and what everything is on the vehicle. I went away with knowledge and I know if I have any question he is a phone call away!
jeremy19d
May 22, 2012
Sherry Hooper was very helpfull. She and the rest of the staff were very friendly. They really help me receive the most for my trade in and get a low monthly payment on the new vehicle.
emlven05
May 19, 2012
Chris was very knowledgeable about the new vehicle that we bought, which in return made us feel comfortable buying from him! He was very nice and willing to work with us on our price range! We will be back in the future! But for now, we are very satisfied with our 2012 Equinox! Thanks again, Chris!
lindseykepka1
May 18, 2012
Sherry was so easy to work with that I immediately felt at ease. She was so patient with me and really listened to what it was I wanted. I never thought I could get my dream car, and I did! I will never shop at another place for a car, and I will certainly tell everyone about Holm and what a great job Sherry did!
pirate5
May 18, 2012
The dealer was too rigid on pricing. I paid $1501 over invoice, which is excessive.Limited availability of this model left me at the mercy of the dealer regarding priceing. Had this truck been aavailable in Wichita I would have saved $2101.
Nana 4
May 16, 2012
Eric was very helpful and it was as easy of a trade as I have ever been involved with. All the staff was very pleasant and made you feel like they really wanted our business.
shannad
May 14, 2012
We were very satisfied with the professional service of the staff. I would highly recommend this dealership to anyone I know. We will buy there again.
gehoffman
May 14, 2012
Members were prepared, friendly, easy to work with. The car buying experience was as painless as a car buying experience can be. I would go back for my next purchase.
Cop nurse
May 9, 2012
There was no pressure to buy. Eric kept us informed on inventory until we found the one! The staff was helpful and answered all our questions.
djrmrr
May 9, 2012
We were very pleased with the wonderful help and professional service we received from Chris Eckert. We would recommend Chris and Holm Automotive to anyone.
jbuchman
May 3, 2012
This is our second new car from Holm Automative Center. We went in for a scheduled oil change and tire rotation and drove away with a new car! Happy Ending!!
roark2006
May 1, 2012
I feel I was given great service at Holm Automotive. Mr. Altwegg was very friendly and attentive. We were very happy with the price of the car. We would recommend this dealership to our friends.
mattraub
Apr 17, 2012
Eric made this the most pleasant car-buying experience we've had. He was very accommodating in letting us test-drive the car, answered all questions we had, and made sure all concerns were taken care of before we left the dealership. We will definitely be back to buy our next vehicle from Eric and would recommend him to anyone looking to buy a vehicle.
luty
Mar 1, 2012
We usually dread the process of trading vehicles, but Eric Altwegg and the staff at Holm Automotive made it a pleasant experience. We're very happy with our purchase, would not hesitate to recommend them to others.
Ken86
Feb 18, 2012
Eric has worked with us over the past 10 + years as we have looked into buying or leasing a vehicle. Each time we have visited with him he has provided options for us to consider that would benefit us. This time we decided on the Buick Verano and he worked with us explaining in detail our options and helped guide us to the lease of our new automobile. Everything we needed and asked was met and our expectations which are high were fulfilled. Everyone was great and havs been through the years. A big THANK YOU!
conniedahl
Feb 15, 2012
Great experience!!! I just went to the dealership to try out a car I found on the internet. When I got there, I drove the car and they made me a great deal right then and there. I drove the car home and it is sitting in my garage.
kansas04
Jan 31, 2012
Jeff dealt with my son and I and found the car I wanted and had it brought to the dealership from nebraska and made sure I knew different Items on the car.
rrdaud
Jan 31, 2012
we were traveling on I-70 and had car trouble. we ended up having a water pump and assorted pulleys replaced. they did this on a fri. aft. as we were trying to get to kansas city for doctor and grandkids. i thought they went out of their way to work our vehicle in to their repair appointments and get us on our way by 4:45 that day. there were other people in the waiting room and all were happy with the service they were receiving on their vehicles. my wife and i were very impressed with all aspects of our treatment at this dealership.
madison.hirt
Jan 9, 2012
We went to Holm automotive, and told them what we were looking for. They had a couple of vehicles in our budget but nothing we were interested in. Jeff took our name and number and told us he would call us right away if something in our range came in, and he actually did! He helped us get a great 2008 Chevy Malibu! I've had the car a couple weeks and found out it had a parking light out as well as a sensor was bad. They were able to work on my car very quickly and get me back on the road no problem. I highly reccommend Holm automotive for anyone looking into a new/used vehicle. They have a great selection, facility, and staff.
Julie Kauffman
Jan 8, 2012
Eric called me right away when the type of car that I was looking for was being unloaded from the truck. He then worked to meet my schedule and getting the transaction completed.
hoffman1820
Jan 6, 2012
I was very impressed with Holm Automotive and Sherry Hooper. As a female, it can be intimidating to enter a car dealership alone, but everyone at Holm was friendly and made me feel very comfortable. Sherry worked very hard to find the vehicle I was looking for and really listened to my requests. She was attentive, but not overly aggressive. I never felt pressured to buy my new vehicle at Holm, but with the friendly enviroment they create, a great staff, and a generous offer on my trade in, it made buying my new vehicle at Holm an easy decision. I would recommend this dealership and Sherry Hooper to anyone looking for a new or used car.A satisfied customer,Jenni Hoffman
Hairy Bear
Jan 5, 2012
I love to travel but my son had a small van I could no longer get into or out of without a lot of help. My son ask me if I would go with him if he could find a dealer that could get him into a different vehicle? I said yes, so the 120 miles of journey we was on our way. Sherry Hooper was his salesperson and she looked after me like I was her own mother. She made countless journeys to our vehicle to see if I needed water, softdrink, or coffee. I was so proud that my son found a dealership with such a great salesperson. Being 83 years old I thought my traveling days was in my past. But thanks to Sherry I have many more traveling days in front of me. Me and my son tell everyone that ask about our Impala that to get the best salesperson in the world to call Sherry Hooper. She is there to make sure the customer gets the car or truck that they really want. She does not put you in a car that might be easier to get fianced. So you can take my word to go see Sherry if you are looking for a new or used vehicle. And yes Sherry Hooper is the closest thing to having heaven here on earth. Very few angels are walking our world and I found one. Yours TrulyVirginia
nataliemr
Jan 5, 2012
Sherry Hooper and the personnel at Holm Automotive have been very helpful towards me when I purchased the vehicle and when I had maintenence work on my vehicle. I have never purchased a vehicle from a dealership and Sherry Hooper helped me through the process and was just very wonderful to talk to and helpful with the paper work. I thank you very much Sherry!-Natalie Rexrode
cmettlen
Jan 4, 2012
Sherry at Holm Automotive was the most helpful and friendliest person I dealt with in my car search. She really worked hard to try to find me the vehicle I wanted.
d&kkuhn
Jan 4, 2012
I live over two hours from this dealership, but did some internet research on a car that I wanted and they had it. Sherry emailed me right away and was knowledgable and friendly without being pushy. The price of the car was fair and they gave me a fair trade in price for mine. I would have to say it's about the best experience I've had buying a car.
gildaalvarez
Jan 3, 2012
I currently live in Ellsworth, KS, and work in Salina, KS. A couple who goes to my church told me that the folks at Holm treated them like family, not like a sale. I moved to Kansas from southwestern Arizona, and part of the reason I've stayed in Kansas is the family environment and values; needless to say, Holm was the very first place where I started my vehicle search. I might add that I am a 24-year-old female, barely out of college, and that this was my first car purchase. I am a first-generation Hispanic American, and new cars have never been a part of my family. I didn't know that it was even possible for me to buy a new car. I have never owned a car, and hadn't the slightest idea of what to do/how to go about purchasing one. I brought my entourage into the dealership with me: three other 20-something girls! They did not leave my side, and we almost felt bad for Ross, my salesman, as we all sat in front of his desk and grilled him like a panel! He enthusiastically answered every single one of our questions, and gave us breaks when we needed them, for what we called our "pow-wow's". I stepped foot onto the dealership saying, "I am not going to buy anything today; this is the beginning of my search." This statement was respected to the utmost, but then, we found the PERFECT vehicle for me: a 2012 Chevy Sonic! This car is brand new, and it was in my price range for what I was willing to pay for something USED! My car had about 12 miles on it when I purchased it. I know that everyone has their opinions and beliefs about buying new versus used, what you should or shouldn't do, etc, but I had NO BIASES, NO BELIEFS, NO JUDGEMENTS, only an expectation of great quality. Holm gave me exactly this. After finding the car, the business office was patient with me, answering every single question as I made the biggest financial investment of my life. I was a wreck. If you are nervous, Holm is the place to go to get all your questions answered and your nerves calmed. I am proof that no matter your background, no matter where you come from, the people at Holm will work with you and find something to fit your needs, whatever they may be. My dream has always been to buy a brand new car; because of the people at Holm, this dream has come true for me.
ntmeam12
Dec 30, 2011
I would rate this dealership and Eric as being friendly, professional, courteous and very good at his profession. The dealership is customer oriented and the service department does an oustanding job. Good people all around including Pat Mcgee the paperwork specialist.
CPA
Dec 17, 2011
We have purchased several new vehicles from Eric and today's experience went equally as well as the previous sales. He makes every effort to cover all the details and answers all our questions. He goes over the vehicle just as though it was his and makes sure we understand how to control all of the accessories and also strives for it to be as clean as it can be. We appreciate that and that is why we come back. Pat mcgee is equally as friendly and is always efficient and makes the transfer and payment process go without a hitch.
rock4gzus
Dec 12, 2011
Purchasing a car through a dealership is something we have LONG avoided; preferring to avoid the high pressure approaches that are often utilized. We were surprisingly DELIGHTED with our experience at the Holm Automotive Center where their approach was ANYTHING but high pressure. Ross was friendly, eager to answer our questions, and was most helpful. NEVER did we feel pressured or manipulated by anyone at the dealership. The purchase price arrived at was fair and sincere efforts were made to assure that we were satisfied. We certainly would not hesitate to travel 85 miles to browse, purchase or have a vehicle serviced.
Denzil
Dec 4, 2011
Our 2010 Cad SRX had a grinding noise in the steering system during low temperatures. The service department was aware of a service bulletin that suggested the front strut mounts might be the problem. They replaced the strut mounts under warranty and it fixed the problem. The steering is now smooth and quiet.
Disney Dean
Nov 1, 2011
Recently bought a 2012 camaro from Holm Automotive. Hunter was our salesman and he provided excellent customer service. He answered all our questions from start to finish and made this purchase fun and easy. He kept in contact with us while waiting for our vechile to arrive, helped us track our purchase on line and even video taped the arrival of our car for us per our request as I wanted footage the minute the camaro hit the lot. Without a doubt I would recommend Hunter at Holm Automotive for all your car purchasing needs.
mjm615
Aug 31, 2011
Hunter was very infomative and knowledgable of product. He answered all questions we had. Got us a good deal. Pick up and delivered car because of extra work we had done on car.Pat was informative on payment scehdule and extended warranties.
Debbie Forrester
Aug 29, 2011
We have been dealing with Holm automotive for many years. They continue to provide excellent service in all departments, service, body and sales. I would never take my business anywhere else!
jillmugler
Aug 26, 2011
Eric does a great job as a salesman. It took my husband and I awhile to decide to purchase a new car. He was very patient and followed up weekly until we were ready to decide. We ordered a new car that took longer than expected. Eric kept us informed during the wait and was always friendly and professional. We really enjoyed working with him and would recommend him to our family and friends.
TamiBu
Aug 24, 2011
Eric did an excellent job! He found the exact vehicle we wanted, kept us informed during the complete process, and had our deal closed immediately. He never came across as a "car salesman". He simply did a super job listening to everything we wanted in the car purchase. Pat also did a great job of financing our vehicle and describing every option from gap to service warranties. Both were so very professional. And finally - I don't think you can get in and out of Holm Automotive without Tim shaking your hand and visiting! What a pleasant, friendly dealership.Scott and Tami
herzet1
Aug 21, 2011
My son was shopping for a different car and Chris did a great job helping him purchase the car he wanted. There was no pressure or feeling like anything was deceiving.My husband and I personally made a purchase at Midwest Ford and Toyota in Hutchinson a few months ago and didn't walk away with this same feeling.Thanks Chris for all your help and I know Brett loves his car and learned a lot from this experience.Also thanks to Brent for his help in financing. He did a great job answering all our questions.I would definitely recommend this dealership and Chris to anyone thinking about a vehicle purchase.Marlene Herzet
ckrance
Aug 18, 2011
My husband spoke with Eric on the phone. After the 2.5 hour drive to Abilene, Eric had the car pulled in the shade to keep it cool. He showed us the car (including our 3 kids). We went for our test drive, and spent some more time in the car. Eric was fun, friendly, and very knowledgeable about the car. We loved everything about the car, Eric, the dealership. We were very pleased with our entire experience at Holm, and would highly recommend Eric and the dealership to anyone we know who is interested in a new/used car.
Kdemuth
Aug 10, 2011
I bought a used car from Holm Automotive and it was by far the most pleasant auto purchase I have ever made. They were very friendly and did not pressure me to buy like most dealerships I have dealt with in the past. I would highly recommend Holm Automotive to anyone looking to purchase a new or used vehicle.
Hummel
Jul 25, 2011
We have been a long time customer of Holm Automotive and have always been extremely pleased in their customer service. Their staff is friendly and attentive. They are upfront, honest and trustworthy. It is a wonderful place to do business and we always feel welcome there, no matter if we are buying a new vehicle or having service or body work done.
D Carlson
Jul 24, 2011
Eric worked with us, had a vehicle running to have to cooled down before we went for a test drive. It was a great experience
Gerri Gaul
Jul 20, 2011
I was involved in a car accident on 6-1-11 and worked with Holm Auto in Abilene, KS and all of the WONDERFUL folks there with car repairs/estimates, rental car, and with the purchase of my 3rd new vehicle from this dealership. On the day of my accident I called Holm Auto and spoke with Pam to say I was having my 2010 Toyota Corolla S towed to their dealership for a repair estimate and that I would also need a rental car. When I arrived at Holm Auto that evening (quite shaken up and injured from my car accident) there to greet me was Tim Holm, the owner of Holm Auto; Pam, Secretary/Receptionist (sorry I do not know Pam's last name); Ross Taplin, Salesman; and Brent (sorry I cannot recall Brent's last name). Not only was a rental car waiting and ready for me to take, but the absloute sincere expression for my well-being was expressed by all of these folks---they will NEVER know what this meant to me in my time of need.I have purchased 3 new vehicles from Holm Auto and the service and friendship they extend to their customers is absolutely outstanding--always when I come into the dealership, I am greeted by my first name --- I do have to admit with handling the many details from my car accident, I was at the dealership a lot and probably was a "pest"---but NEVER did anyone there make me feel like anything but welcomed.I simply cannot put into words all of the outstanding services Holm Auto has given to me and that includes the monthly oil changes my car needs due to the distance I commute to my job--ALWAYS a smile and ALWAYS ready and willing to assist me however they can, and for this I am most appreciative. THANK YOU!!!!!PS---I love my new CRUZE and also my new EQUINOX!!!!!
LFLaamia1
Jul 18, 2011
before we were a customer, we stoped in with a car problem, they were very busy, but the service manager fixed it himself only charging us for the parts. he said to remember them when it was time to buy another car. we had a DR. appointment and was very appreciative of the service. we came back when we were looking for a new car. we were met with very friendly and courtious people. no high pressure (whick i like). we made a deal and was shown how to operate all accesories on the car. very friendly and courtious.
concretecowboy
Jul 12, 2011
My father passed 2 mths ago and I have have moved back to western ks to take over the family concrete business and was in need of a new truck. While driving back to my home in manhattan I decided to stop in at holm auto and to my suprise they had the truck I'd been looking for on the lot. The first person I met after walking in the door was Ross a very professional and curtious. After driving the truck and dealing on a price I met with Brent to do the paper work and set up delivery time on my new chevy. My overall experience with Holm auto was great. Being from a small town in western ks they really made me feel at home. I will recomend Holm auto to everyone who is in the market for a car or truck.
Geno1959
Jul 11, 2011
I just recently retired from the Police Department in Junction City, Kansas. I wanted to treat myself to a retirement gift and had always wanted a Chevy Silverado truck. After checking locally in my community and in Manhattan Kansas, I observed plenty of nice looking trucks but none of them that really stuck out. Once I went online to check Holm Automotive, I looked through and oberved a 2009 Chevrolet Silverado LTZ, that I could not keep my eyes off of. I remember for the next three days even on my last few days on the job I kept going to the website and read every details at least five times over the truck I wanted. So one Saturday I sent an e-mail and in about 10 minutes I received a call from Michelle, and she invited me down to take a test ride in the vehicle. My wife and I went down and test drove the vehicle and before I knew it I was driving away with the truck I wanted. Michelle,demostrated lots of knowledge about the vehicle and the hospitality by the rest of the staff was just outstanding. Again thank you Michelle for making my retirement just that must better. Bobby Whitten
djanousek
Jul 10, 2011
Chris was great to work with. He did everything he could to help us get the vehicle we wanted. They kept us informed on the status of our vehicle and had all the paperwork prepared when you arrived to pick up our new vehicle.
sjriedy
Jul 9, 2011
We have worked with Holm Automotive Service department and was well pleased, so we wanted to purchase our new vehicle from them. I called Eric Altwegg and visited with him about what we wanted in a new vehicle. He called me back within the hour with what Holm had available, and he had visited with his manager about a rebate offer. We then drove the 25 miles to Abilene to see the Malibu he had described to us. My husband and I were thoroughly pleased with the Malibu, and its accessories. All of the people we worked with when buying this vehicle were superb and very knowledgeable even about hooking up my cell phone with BlueTooth.
tedgerle
Jul 7, 2011
Starting with prepurchase and continuing all the way through final purchase including paper work and options I was treated with utmost respect and all my questions were answered. I was given answers to questions I hadn't thought of. All in all this was an enjoyable experience.
tybeebe
Jul 5, 2011
I received amazing service from everyone at this dealership. They were very informative and helped me with everything i needed in order to purchase the car at the price and loan rate i needed. I would recommend that anyone looking for a car go there first.
Fairchild
Jul 5, 2011
We were welcomed and treated both professionally and as if we were part of the family. Honest dealings, and went out of their way to find and deliver the car we wanted. They upgraded us from a Chevy Impala to Buick Lucern and kept it within our budget. We will return there for every new car we buy. We are loyal GM and Holm customers. We also take our car back to Holms for servicing, even though is is s 40 mile drive.Fred & Lola FairchildManhatttan, KS
Jeep09
Jul 5, 2011
i think they both explained things very well an gave us a great deal on the 2009 jeep compass. they really worked an worked for us the first day so we could get the truck an we really appriciated that. Thanks!
qlckdkcoks
Jun 24, 2011
Great people to work with. I appreciate that they are proactive, but not pushy, about service and sales. The staff is friendly, courteous and excellent to do business with. Service done in a timely and professional manner. The business itself is very community oriented, sponsoring many local agencies and causes.
michaelpflughoeft
Jun 22, 2011
jeff holm contacted me when this vehicle became available. he provided me with all information about the car and price. jeff is very professional and accomodating. i would tell everyone to contact jeff at holm auto center for all vehicle needs.
petro4
Jun 21, 2011
Ross was a lot of help to us! He did not make us feel pressured into buying a vehicle at all. He helped us find a great truck that runs VERY good and is in GREAT shape! So happy that we got to work with Ross! Thanks!
Monica3577
Jun 12, 2011
I have bought 2 cars from Jeff at Holm Automotive and both times he really went above and beyond to help get me and my family into the car we wanted. The first time I bought from him, my husband was deployed and he was so helpful. I didn't feel like he was taking advantage of the fact that I was a woman alone shopping for a car. Thanks, Jeff!!!
Farming
Jun 11, 2011
May Car salesman Bryan worked with me very well and I was happy with how he was able to locate the car I wanted and how he was able to find many rebates and get me a good price.
Judy Clausen
Jun 11, 2011
We have purchased 4 vehicles in the past 3 years from Holm Automotive Center. We have dealt with Jack Craig each time and have always been pleased with the way he handles the sale. He is willing to help us select a vehicle and answer any questions before and after the purchase. He is very kowledgeable of the vehicles for sale and handles everything in a professional manner. We will continue to work with him in the future if we decide to purchase another vehicle.
Harry Tudor
Jun 9, 2011
We have always found Holm Automotive to be exemplary in service, sales, friendliness, and customer service. A special thank you to Jack and Pat to get our title pronto.
berndt
Jun 8, 2011
I had just recently purchased a used Cadillac from Hunter McMillan and took the car on a trip to Utah. While in Utah I noticed that my car was making a funny whining noise and took it to a Cadillac dealer in Provo, Utah (Harmon's Auto Center). I was informed that the problem with my car was that the hub and bearings on the right front tire were shot and I needed a new hub and bearings and the cost would be $500. It was a Saturday morning and I called back to Holm to see if the dealership would still honor the limited warranty on the car even though it was about a month past the time period that I had agreed to in my contract. Matt Holm called me back right away and agreed that the problem should not have occurred and that they would honor the limited warranty and pay for 50% of the expenses. The dealership paid Harmon's over the phone and I did not have to worry about the expense. Matt was very friendly and bent over backward to make sure I was being treated fairly and that I could get back on the road again. I have purchased 3-4 vehicles from this dealership in the past and have always received good service and representation. I will likely purchase all of my vehicles from this time on from Holm after my recent experience.
rening
Jun 8, 2011
We felt like Bryan Dunlap took a personal interest in seeing to it that we were completly satisfied even months after the sale. He even cordinated service work to meet our schedule and offered to pickup and deliver the car to his dealership for service.
Vic Campbell
Jun 7, 2011
Searched the internet on a 300 mile radius of NW Arkansas and found a truck I was interested in at Holms. Talked with Mr. Altwegg about the truck. He was very helpful with the details and information of the vehicle. After a 5 hr drive to Abilene KS it was a pleasure to deal with Mr. Altwegg only on the truck and not 4 or 5 others before you come to an agreement. The auto dealers here in NW Arkansas could learn a few things from Holm Automotive Center. I highly recommend this Dealer.
DeanandDana
Jun 1, 2011
The service we received was great. Once we had signed papers, Pat even found usa lower rate on our financing. We were very happy with the previous vehicle that we had purchased from Jeff also. The staff at Holm Automotive is very professional and customer oriented. They do not make you feel like they are pressuring you into buying a vehicle or try to put you on the spot to buy. They give you the time you need to make your decision. If your looking for good service,and a friendly atmosphere, I would recommend going to Holm Automotive. They are very good at following up to make sure your happy with your purchase. Their shop is very good about checking over your vehicle when you have it in the shop for an oil change. They let you know if something else needs serviced or may need to be in the near future. That helps if you know something is coming up and getting it put into your budget.
dfritch
May 31, 2011
I bought a 2011 Tahoe in early May 2011 after seeing it on the lot when I drove through on my way to Wichita. Eric has been involved with the sale/transfer of two other vehicles and understands what it means to provide customer service. He is an honest and knowledgeable sales rep and earned my respect and trust the first time I dealt with him. I am always quick to refer friends and relatives his way because I know he will treat them right. Pat Magee wasted no time in getting me a very low interest loan and explored every avenue for various credits or discounts that I qualified for. He worked well past his normal day to accommodate my schedule and took care of all the paperwork. It is a good feeling to leave the dealership knowing that you got a fair deal and they are there to stand behind their product and service.
Grainman
May 31, 2011
Chris and Pat went above and beyond to make my car buying experience hastle free and without any pressure. I did not have to haggle on pricing or ponder if I were getting the best price. From dealing with many other dealers over the years, they made it fun, educational and a delightful experience. Chris introduced me to the service department and gave me a tour of the dealership which makes a buyer appreciate the effort they give in making me comfortable with my purchase and I definitely will buy from Holm from now on. Thank you Chris and Pat.
oldgreen
May 26, 2011
Holm Automotive is a dealer I have never dealt with before. I find them to be very professional and courteous. I liked the communications during the sales as the salesman was very explicit and detailed. Would recommend your dealer to my friends and relatives.
VirgBeou
May 25, 2011
Easy to work with on car dealings. Prices are right for me. Friendly and helpful in dealing with me. A large stock of vehicles to choose from. Esplained feature of different models of vehicles. Offered financing options. Overall experience was very, very good.
LEROY BAUMBERGER
May 24, 2011
We were looking for a specific year,color, make and model pick-up. We had purchased from Holm Automotive 2 years prior and when we called Brett, he recommended Bryan Dunlap. Bryan Dunlap was very helpful in obtaining what we wanted at a reasonable price. He was very friendly and personable man to deal with and went out of his way to accommodate us with everything we needed.
Paul E Parker
May 24, 2011
I was looking to trade for a newer more gas effecient vech.I contacted Michelle and she was very knowlagable and never pushy.We test drove different modles and settled upon the 2011 Buick Enclave.Everyone involved with this purchase was very friendly and courtious.I can't say enough about how nice Michelle was.After the sale was complete I was treated to dinner.How about that for a dealership and salesperson.It makes one feel good to have the complete staff treat you like roality. Again thanks to Michelle and all personnel of Holm Automotive.Thank you to Mr. Tim Holm also.
vince johnson
May 24, 2011
Eric Altwegg is a very knowledgeable, honest, understanding and friendly sales person. My wife and I have purchased and/or leased two new vehicles from Holm's since 2005. During each transaction, Eric played an instrumental role in our final decision to purchase the vehicles. His assistance did not stop once we bought the vehicles (like so many other sales reps. do); he continues to ensure that our needs are met and we are satisfied. We have recommended that our family and friends go talk to Eric if they are looking to purchase a vehicle. We have had nothing but positive results when dealing with the whole Holm's staff and will continue to use their services.
bowyer33fan
May 24, 2011
I had researched the vehicle I wanted online and asked for a salesperson to call. Michelle called and was very helpful. We told her what we wanted, make, model, color, and options. She did a search for the vehicle and found it! We made an appt to test drive the type of vehicle (equinox) we wanted and loved it. Michelle was very helpful in explaining all the features of the vehicle. She isn't your typical car salesperson which is why we liked her so much. Holm's got the vehicle from another dealer very quickly! We went and picked it up and love it. Michelle took the time to answer all our questions and showed us all the features of our new vehicle.
Lthrush
May 23, 2011
The service dept has always been very friendly and helpful especially Chuck Loader. If I call and ask about a problem I am having with my vehicle he will always have me bring the vehicle in and have someone look at it the same day. I will not take my car to any other dealership.
Sandra Oborny
May 23, 2011
My husband and I bought a 2010 Acadia in April from Holm Automotive. Honestly, it was the most fun I've ever had buying a vehicle. Bryan Dunlap, our salesman, was great to work with, very friendly, as was everyone at Holm. Mr. Dunlap wasn't your "typical" car salesmen. We didn't feel like he was trying to put one over on us. He was just a very friendly, funny, helpful guy. We dealt with (?) for the financing and tire coverage, and again had a great experience. Brett was also very friendly, helpful and made the experience fun. I'm one of those people that rate car shopping right up there with having a root canal but I have to say that our experience at Holm with these two guys was much more enjoyable than a root canal! I can feel good when I say that "yes, we would reccomend these folks and these dealers to anyone"
nurseamy
May 19, 2011
We were treated wonderfully throughout the whole process. By the time we got to financing we were laughing and guessing the artist on the radio with the staff. Made our day very pleasant. Would highly recommend this dealership to anyone! Even the price of the vehicle we purchase was reasonable for the quality of the vehicle.
k9sledge
May 19, 2011
I have had nothing but great service from Holm Automotive in Abilene, Kansas Service rep Jamie Ayers is the best. He is always willing to go above and beyond to help with a problem. The mechanics at Holm Chevolet always do their best job and your vehicle is never covered with grease when they are done. Any new vehicle purchase in my future will be from Holm Automotive, because of their great service department. Anytime I have had a vehicle problem, Holm Chevolet always does their best to fix the problem in a timely manner, or provide a loaner car until the work is done.
jhowaard
May 18, 2011
We have used Holm Automotive for several yrs now , and have been very satisfied with the service both in sales of the following: a new leased vehicles, purchases of used vehicles, and also pleased with the help received in the repair dept. When repairs have been needed, personel from this dealership have picked up and delivered our vehicle . The Staff is always friendly and willing to help. The Sales staff are always ready to help you get to the dept. that you need.
eldin509
May 17, 2011
Friendly with no pressure. Answered all question and were open and honest,very professional. I have purchased four vehicles from this dealership and each experience has been good. Follow up to ensure all is going well is appreciated. If I need to purchase more vehicles they will be the first place to check.
aj0145
May 16, 2011
My wife and I had chosen to trade our Envoy and were looking to spend less on Gas. Jeff Holm did a very professional job. I even live in another town and they were nice enough to bring a car down for us to test drive so we wouldn't have to spend money to drive there. The price of the vehicle was generous, under Kelly Blue Book. This is the 2nd vehicle that I have purchased through Holm Motors. I was pleased with the first car and pleased with this car as well. Thanks Jeff!
cjstarmail
May 12, 2011
Have purchased vehicles from Jeff Holm for years and the service involved with and after the sale has been excellent. Also, when needing a vehicle serviced and living 60 miles from Abilene, Jeff makes it very convenient by picking up and returning your vehicle back to you.
fan3dan
May 12, 2011
Everytime I call Jamie to have service work done on one of my vehicles, there is no hesitation to them getting on it right away. I live 22 miles from the dealership and Jamie does everything in a top notch fashion when it comes to getting the service work done and getting me back on the road. I have been to several different dealerships in my life time but Holm Automotive beats them all hands down for the great service they provide. The whole dealership needs to be commended for there friendliness and quality of service they provide to everyone who enters there doors. Keep up the good work....
prw65
May 11, 2011
The service my husband and I received here was fantastic. From the moment we walked in the door and out, we were treated with friendly, professional, non-pressure service. It made our buying experience very pleasant. Our salesman went over features of the vehicle like it was a new one. He was salesman that you would want to deal with in any purchasing experience. Everyone there was friendly and nice to deal with. I would definately recommend this dealership to anyone looking for a vehicle. They do an excellent job cleaning the used vehicles up also.
CKSU
May 10, 2011
Bryan was very laid back and patient while I went through my car shopping adventure. He new i was in the market for something more economical and while showing me several different options he was not pushy, but rather let me figure out what would be best for me and our family. He listened and made me laugh! The whole car buying experience was much better because of Bryan! I will not hesitate to work with him again.
ashnick08
May 8, 2011
We had great service from Ross and he worked with finding what we were looking for in a used car.I would you Holm Automotive again!! Ross took the time to show us every car that we wanted to see and that he thought would work for us. He also has taken the time to call us to make sure that we are still liking our car.
steph_hellmuth
May 8, 2011
I recently purchased my second car from Jeff with Holm Automotive. I was very impressed with the willingness of Jeff to work with me until he found the right car and payment I was comfortable with. Overall a great experience and highly recommend Holm Automotive!
oprlsm
May 7, 2011
jeff holm introduced himself to my wife and i as we were looking at a corvette. jeff was very friendly, knowledgeable and met all our needs from the start to the finalization of our purchase. jeff was very helpful in explaining the operation of the sirius radio and the on star program and getting us signed up for these services. he was also very helpful in negotiating the final deal as far as price of vehicle and getting an extended warranty and a interior and exterior protective treatment for the vehicle.all the other holm employees were also very friendly and courtious. i would definitely recommend holm automotive to any one needing any of their automotive services.
wildcat641
May 7, 2011
I am very pleased with the way I have been treated here. I am not a big fan of Chevy, but this is my company truck. I have had many repairs on it and Holm Auto has been very fair and professional when repairing all the issues with this truck. I now have 190,000 mi. on this truck and their service department has kept it running for me.
Bloomquist
May 3, 2011
Every experience we have had with Holm Automotive has been good. I have leased 3 cars from Jeff Holm and he has always provided excellent information and been eager to do a good job in explaining all aspects of the sale. The whole dealership is very friendly.
dandy
May 2, 2011
We are very satisfied with overall experience with purchase and service of Holm Automotive Center, Abilene, KS.We appreciate sales person delivering/returning our vehicles to dealership for service. Another vehicle is always left for us to drive in meantime.
mrmsmonk
May 2, 2011
Our relationship began with Holm Motor co. in Ellsworth, KS. many years ago. As the saying goes "First impressions are lasting impressions."---and doing business with Jeff Holm was pleasant, professional, and very satisfactory. As a result, we have continued to call Jeff when we are ready to make another trade. We live near Emporia, Ks, and have a local dealership here, but because of the fine service we have received from Jeff, we prefer to drive the extra miles to Salina where we are confident that we are getting the best trade-in value. If the vehicle we desire, isnton the lot, Jeff works diligently finding it for us. Some friends of ours were recently seeking to trade vehicles. We brought them to Salina, introduced them to Jeff, and they happily drove away in a new car. They too recognized the honest and sincere salesmanship. The people atHolm Automotive Center are all very pleasant andaccomodating. The service department was expedient and helpful, and concientious inthe service of our vehicle as well. We try to trade vehicles (both pickup and/or car)about every three years. We plan to continue doing business with Holm, and highly recommend them.
Larry Neuschafer
Apr 29, 2011
This dealership is very friendly. They call to see if everything is ok with the vehicle and ask how we are doing. They have a very good newsletter that we get every month also. We like to stop to visit the dealership when we get the chance because of a very family type atmosphere. They make you feel you are wanted and important to their store.
morganek2
Apr 29, 2011
My husband and I have done our automotive business with Holm Automotive for many years. We have felt confortable and secure in dealing with them. Jeff is a good friend and we have felt very confortable dealing with him. He is fair as well as a good friendly salesman. Applause goes to him.
TahoeStan
Apr 27, 2011
We live about 1 and 1/2 hours away from Abilene. When we call to make an appointment Jamie in Service is always very accomodating with making appointments and getting us in when it is convenient for us. The repairs are always done quickly and properly. We have purchased 3 cars from Jeff and enjoy dealing with him. He is always very helpful.
ks1505
Apr 25, 2011
Chris was wonderful. Very knowledgeable, friendly and more than helpful. Pat the finance manager was also knowledgeable and good at what he does. Outstanding price, well below book value. We will definitely go back here for our next vehicle. Would highly recommend this dealership to anyone considering purchasing a vehicle.
nurse8044
Apr 25, 2011
Jeff and Matt went beyond helping me find a car to suit my budget. My last 4 vehicles have been bought at Holm Auto, and i will not go anywhere else, i also recommend to others.Holm's cars are dependable,i am newly divorced and what is really nice is that they don't treat women like they don't know anything.
bberryrhv
Apr 25, 2011
Chris was the most helpful, and patient, sales associate I have ever had the pleasure of doing business with at an auto dealership! He was courteous and extremely attentive. In fact, I had a fantastic experience all the way around. The finance manager was knowledgeable and professional as well. You can tell these folks really know what customer service means from top to bottom. I will definitely take my business there again!
mfloberg
Apr 21, 2011
Ross was great to work with! He listened to us and didn't try to sell us something we weren't interested in. Great work ethic and willing to go the extra mile to insure our satisfaction and has maintained contact with us after the sale. GREAT PERSON! If we have the need in the future for another vehicle, we will give Ross the opportunity to make the sale.
cathyp1957
Apr 20, 2011
Jeff Holm and Holm Automotive Center are very accomodating when servicing my vehicle.Jeff takes care of getting my car to the service department as well as giving me a vehicle to drive while mine is being serviced (I live approximately 50-60 miles away from the dealership, but near Jeff Holm).The last service I had done I had the oil changed, but also had them fix a couple of minor problems. My car was scheduled right away and I had my car back in the same day. They did have to order some parts but, again, Jeff took the car for me and had both problems fixed in the next visit.The service could not be any better as far as I'm concerned. They are always very friendly and very compentent in fixing any problems I have had.
DonnaSu
Apr 16, 2011
I had been looking at vehicles online and found several that I was interested in. I went to a few dealerships and drove several different vehicles. Bryan was very accommodating and helpful. Everyone that I came in contact with at Holm were very friendly. They were not pushy at all. I was very specific about what I wanted and Bryan presented me with several options. It didn't take long for me to make up my mind after dealing with them. I know where I will purchase my vehicles from this point forward. I would recommend Holm to anyone wanting to purchase a new or used vehicle. They are wonderful there!
gdcarlson
Apr 15, 2011
My wife and I had been looking at the Ford Explorer. After test driving we decided to do some more looking. At the Holms dealership we found the sales personel to be very profesional. Hunter showed us several makes and models. He answered all our questions as we weighed our options. We bought a Buick Enclave and like the choice we made.Hunter has followed up with expertise (especially the navigation)and has become a good friend. Hunter, Chris, and the rest of the Holms employees have helped us make the new Buick a good decision.
jayne
Mar 14, 2011
I traveled a disstance to pick this car up on a weekend and the dealership was very accommodating. I particarly wanted a Brown Enclave and they had one in stock and the dealership had it ready and waiting for me. It has been the car I've wanted for a very long time and I have enjoyed it very much.
fmiller3
Mar 5, 2011
Nita and I have purchased or leased seven vehicles (5 Cadillac's and 2 trucks) from Holm's since 2000. The staff has always been friendly and helpful during that time. We have also recommended them to many of our family and friends both for buying or servicing their cars. The staff in Sales, Parts, Body Repair and the Office are exceptionally qualified at their jobs as well as friendly. Even the staff we have not worked with directly call us by our first names and greet us each time we go to the dealership. We appreciate them so much that Nita takes them homemade goodies for the staff to enjoy as a small token of our respect and appreciation for the great work they do. On one occasion, we were taking a family member back to Colorado with her infant child. We discovered that the seat belt being used for the infant was not functioning properly. We called the Service Department and told them the problem. We,of course, were on a schedule and needed to get in, have the repair made and get out as quicly as possible. When Jamie and Chuck saw that the seat belt repair would take longer than we could allow,they immediately put us into a comparable car, filled it with gas and sent us on our way, while the repair was made. Upon our return, the problem had been solved. On another occasion, I was driving home from work and hit a skunk. The smell was horrific. I called the Service Department the next day and Jamie said bring it in right away. Within a short period of time the car was returned. It smelled like a new car. Well...... the next week my wife hit a skunk on the way home to work with our other car. The same patient voice answered the call and took care of the same problem with the same expediency. We all had a good laugh and wondered what were the chances of that ever happening again. Fortunately, it has not!These are two of the many wonderful experiences we have had. Eric has been amazing at finding the cars we wanted to purchase and lease, no matter how far he has to go to search for them. Eric, Pat, Tim and Chris make it possible for us to get the best financial deal. Brad in Parts and B.J. in the Body Shop, Pam and Darwin in the office are outstanding. We really appreciate the family atmosphere at Holm's, but also appreciate the competent staff, who it seems can do most anything with vehicles for their customers. We highly recommend the dealership to all our friends and have many, who have had similar positive experiences. Tim's motto for the dealership, is "Come to Holm Automotive... you'll be glad you did". He certainly is right. We ARE glad we did!
kustinks
Mar 2, 2011
We had a great experience with the Holm Auto team and I would recommend them to anyone. Compared to other dealerships they still keep that hometown dealership feeling as most others do not... Great company, Great people... Our next vehicle will be purchased from Holm Auto..
laportz
Jan 1, 2011
You guys ROCK!, I bought a new truck while my husband is deployed, and everyone treated me wonderful. This is our 5th purchase here and will continue to do so. Everyone is so helpful, and nice. I cant say enough nice things about these guys. They work hard trying to find you what you want, at the price you want. If they don't have it they will find it. When I hear of someone wanting a new car, I send them to HOLM. With a spouse deployed its a stressful time, and these guys make buying a new car easy. If you are in need of a salesman see Hunter, he is honest and hard working. Thanks again Holm for my new purchase and we will see you again!
mekong
Mar 11, 2004
I think Holm Chev. has a great group of guys. Roger has been helping me since 1995 and has been a joy. Charlie has been helpful and very nice for a couple of years now. Jamie in servive is very polite and nice. He picks up and delivers my car and truck for service. Customer service goes a long ways. Pat in finance always helps me find the best interest and tries hard to look for it. Tim should be proud to have a great bunch working for him. Thanks to everyone there.
meverson
Nov 13, 2003
They overcharge, fix things that don't need to be fixed, employ mainly teenagers with no learning or experience and last time I took my car in, they forgot to unhook their testing wires from my battery, and they were just left dangling from my car!
What’s more, Holm Automotive Center of Abilene has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Holm Automotive Center. Check out the listings today to find the right car for yourself. Holm Automotive Center is definitely the best place to buy used cars online.