Used Cars for Sale at Holmes Honda in Shreveport, LA

Suzan

Mar 4, 2016

The service department at Holmes Honda is excellent. I have been to several other service departments but can honestly say, I enjoyed my experience here. These guys are efficient and very friendly. Another young man from another department, Cody Crowder, has been extremely helpful on several occasions. He is a great "go to" guy. He delivers with a smile and gets the issue handled immediately. I love my new Honda family!

Peggy

Jan 20, 2016

I am so grateful to be a part of Holmes Honda, My experience in the last 10 years has been awesome!! They care for me as part of their family!

JessicaWConroy

Dec 20, 2015

Everyone at Holmes Honda were so very nice and helpful. Because of a previous experience at a different dealership we had hated car shopping. (They were very pushy and wouldn't listen to what we wanted.) But, Holmes we had a totally different experience! We loved every minute of it! They very listened and cared about our every need. Thank you for such a wonderful, enjoyable time.

MichelleJ

Dec 10, 2015

I'm so thankful for calling Honda ahead of time to make my daughter's first visit with a crying baby so quick and helpful.

#1 Fan

Dec 4, 2015

Holmes Honda is AWESOME!!!!! I'm on about Honda #6 or 7. I do not plan to go anywhere else for my car needs....EVER! Whether I'm purchasing, leasing, or having my CRV serviced, the experience is always GREAT! You are greeted immediately, always with a smile. Everyone is friendly, professional, and very knowledgeable. They go the extra mile to make sure your needs are met. Honda products are extremely dependable, stylish, and have many safety features. Getting my CRV serviced is easy. Normally I only go in for routine maintenance, but any problems are dealt with promptly and fairly. Again...HH is a great dealership with AWESOME people working there!!!!

NechelleW

Oct 30, 2015

I am thankful to Honda for assisting on my vehicle purchase. The staff is excellent and makes you feel as though you are apart of the Honda family. I am blessed to have come to Honda.

Msmonieiam

Oct 16, 2015

Great team. Did all they could to accommodate me. There were several problems but we worked through them. I had no right to give them a negative review and I did edit it and post the truth once I calmed. This is a great team that goes out of their way to help you.

Chops2K

Oct 3, 2015

I've been bringing my 2006 Honda S2000 to the Holmes Service Department for over 8 years now. Every experience has been a great one. Everything from purchasing parts to having service performed, the experience and quality of service performed is always great!! I always recommend Honda and the qualified technicians at Holmes Honda!!

Mark and Rita

Aug 21, 2015

I went in Holmes Honda in Shreveport today with my two daughters. We were wanting some information about one of my daughters trying to sale her SUV. I had an appointment with Ronnie Adams. We were not very impressed with the feed back that we got from Ronnie. We were leaving from the dealership when Terrence Marshall came up to us and asked us if we needed any help. We explained our situation to him and he went out of his way to help us. He gave us several options to solve our vehicle sale. This guy was amazing!!!!! He sure is an asset to Holmes Honda!!!!! Because of Terrance Marshall, my family and I will be back. I have purchased four Hondas at this dealership, and when I go back I would like for Terrence to assist me.

Lindy

Aug 20, 2015

I just bought my 8th (?) Honda from Holmes Honda! I went in to have routine service done on my 2009 Honda Accord EX V6 and drove away in a 2015 Honda Accord EX V6. I was not shopping for a new car. They gave me the 2015 car to use as a loaner/test-drive while my vehicle was being serviced. The car sold itself and the rest is history!! I've grown to trust and rely on Holmes Honda through the purchase and servicing of my previous Hondas. They make the sales experience a pleasure in that there is no nonsense, no posturing, no pressure! They have consistently offered me the best deal available. (Believe me, I do my homework & pay attention to details). They have consistently made me offers that are awesome and that I simply cannot refuse! and it's FUN!I keep returning to Holmes Honda because their Service Department is so reliable, dependable and trustworthy. They've taken care of each of my previous Hondas so that I've received great trade-in values when I'm ready to trade it in for a newer model.For all these reasons, I absolutely LOVE Holmes Honda! They take care of me & my cars. I simply have no desire to go elsewhere. When you have a good thing going for you, why would you change that?

BillD

Aug 12, 2015

I'd give Charles Powell and Perry Parker at Holmes Honda in Shreveport a sales/service rating of 10 out of 10. Recently I had my older Accord in for service and asked my service writer, Perry Parker, to recommend a top salesman to show me a new Honda Pilot. He connected me with Charles who answered all my questions and arranged a test drive for me. Charles never exceeded the level of sales attention I was comfortable with and he went a step beyond to find a Pilot somewhere else that was exactly as I described that I wanted. He ended up selling me a new Pilot which I am very happy with. Now we are a two Honda family. It all began with the excellent service from service people Perry Parker, Reid Hobby, and others I can't name who work in teamwork with the sales people to make doing business at Holmes a pleasant experience.

C.J. Johnson

Aug 2, 2015

By far the best buying experience I have ever had! Found the car on-line, pricing was great, and when I called to get more info the person that answered was professional and knowledgeable. When I showed up they had the car ready to look at. I was in and out in an hour. I will definitely be back.

09parts

Jul 22, 2015

I called the parts dept about a part & was told they didn't make that piece in my car , so I drove there & the parts guy I talked to looked at my car with hesitance and when we walked back inside he went straight to the back without saying a word . Another parts employee did take the time to help but told me he had what I needed but in fact he did not. I paid for the part & had to drive back the next day for a $4.00 part he didn't have . I asked if he thought service would put it on & he stated ask them, so I did the first tech had no idea what I needed nor did he care. Then another tech walks up & puts the screw in but says what I already knew there is no washer or nut to hold it in place. At this time I go back inside & ask to order part, then I'm told they don't show the part I need. Rude rude & unprofessional .... Not even a thank you when I picked up my part .

Super Pleased

Jul 19, 2015

If you want to have "the best" go see Cody Crowder. You won't be disappointed. I have purchased many cars in my life and was blessed to literally have "the best" New Car Sales Manager for many years when I lived in the Dallas metroplex so I was very picky when trying out a new dealership to purchase from. Cody has exceptional qualities. He "stood out" to me the first time I met him. I am VERY pleased with him. I truly believe you will be, too. He met my expectations in every way.

ClayWirtz

Jul 14, 2015

Don't waste your time if you like a Honda. Tell Jessica Heard what you're looking for and what you can afford. Ask for Ronnie Adams in sales. Then go pick up your car! On a whim I checked out Holmes Honda simply because my local dealer added $595 to the price we reached when I got the actual written purchase agreement. I drove to Shreveport and in 2 hours drove home in a new Accord for my daughter, and literally saved thousands! Word travels fast.... already talked to some people who had a similar experence and told me they'll never buy anywhere else!

Princess79

Jun 25, 2015

I had the very best experience with buying my new car! My salesman Dillon Toms went above and beyond to see that I was satisfied! He was amazing!

Gigi1

Jun 23, 2015

The whole service process was great! The customer service staff and service advisor were very helpful and informative! I will definitely recommend Holmes Honda to my friends and family even if they don't own a Honda!

Greg101

Jun 23, 2015

Holmes Hondas service department and staff were very professional and welcoming. My vehicle was finished definatly in a timely manner, and the popcorn was great!

Hondalover

Jun 23, 2015

Saying I love Holmes Honda is an understatement! Everyone was so nice to me the moment I walked in! Asking me if I want water and even offering to buy me something from the snack bar! I would highly recommend anyone looking to buy a car here!! HOLMES HONDA IS AMAZING! :)

getrdone

Jun 21, 2015

I would like to express my thanks to the Service Department at Holmes Honda for the courteous and professional manner extended to me every time I have brought my vehicle in, whether it be for maintenance or an oil change. I appreciate the way maintenance requested, and performed by your personnel is always done in a timely and satisfactory manner.The service I receive each time I have used your dealership reaffirms my faith and trust in Holmes Honda.Again, thanks for the great service.

Suzette7

Jun 11, 2015

I'm new to the area and a co-worker recommended Holmes Honda to take care of the maintenance on my Honda Pilot. I used their website to make a reservation and the next day a friendly employee by the name of Paige called to confirm. When I arrived at the dealership they were busy but a very nice gentlemen greeted me and made me feel at home. Soon after my service advisor Tonya came to meet me and got my vehicle right in. I expected to be there an hour or more considering how busy they were, but was blown away when Tonya alerted me my car was ready 30 minutes later. I've owned Lexus vehicles in the past and didn't get this kind of service. It's nice to know there's a great Honda dealership in Shreveport, La. Keep up the great work.

Dragonladypal

Jun 9, 2015

I had made an appt to speak to a sales rep on May 30 '15. That's when I met Karen Barnes. We talked for a few minutes so she could get an idea of what I was looking for. After I decided which vehicle I was interested in Karen went to work on make my dream come true. By June 4th not only did Karen, Jason, Cody & Marissa make it possible for me to drive away in my very first brand new car, in case your interested I'm 46 yrs old. Shhhh don't tell anyone, they took me away from Toyota. I have driven Toyota vehicles since I was 17 yrs old. That's 29 yrs of dedication! These people at Holmes Honda are amazing. They truly care about you and your dream. Thank Holmes Honda for everything....Pam L.

B Wiggles

May 17, 2015

I had an issue with my low tire pressure light coming on and off and went to the service department after work about an hour before they were closing. I did not have an appointment and was greeted immediately. After discussing my issue my service advisor, Perry Parker, had a technician immediately inspect all the tires on the vehicle within the first 20 minutes of my visit. Following the vehicle inspection the technician discovered a nail in one of the tires and repaired it for no charge whatsoever. Mr. Parker went above and beyond to make sure my issue was solved and my experience was enjoyable. I would highly recommend Holmes Honda to anyone for their service needs.

HondaGuy

May 15, 2015

Holmes Honda was wonderful to deal with. Mark Johnson really made it a stress-free experience. I live 5 hrs away, all questions were answered without a problem. I was trading in my old vehicle, and I was a bit nervous about dealing with a Car dealer so far away, but the delivery was such an easy experience! I'd recommend Holmes HondaThanks !!

SMYB

May 15, 2015

I have a very busy schedule and when I brought my car in for it's annual inspection and it took longer than they original thought it would due to the MAF needing to be replaced they got me a rental car no charge!

BW95116

May 14, 2015

Easily one of the best service departments i have ever dealt with. Friendly staff and short wait time. I was able to drop my car off for four new tires, grab a quick lunch around the corner and the car was done and waiting for me when i got back. I would reccomend this dealer to everyone in the bossier.shreveport area!!

CB1130

May 14, 2015

The service department at Holmes is great and so easy to deal with. I always have a great experience when dealing with them. I like knowing that my Honda is getting the best service in town!

CJ1188

May 14, 2015

Great service department! Always get my car in and out. Answer all my questions about my car and everyone is super friendly! Wouldn't take my car anywhere else! Customer for life!

jjb123456

May 11, 2015

Ronnie Adams was my sales guy and he did a great job telling me about my Honda Civics features and he quickly was able to make me a great deal.

Jamiedbeene

May 6, 2015

Left with a 2012 Hknda Crosstour. So pleased with the quality service my husband & I received. Not only was our sales rep non-pressuring, he was very pleasant. Would recommend to anyone looking for a new or certified vehicle!

susu

Apr 14, 2015

The sales department was great. The service department is another story! I bought my car and a couple of days later wanted to add door guards. They did not have what I needed in stock so I had to wait a day to go back up there for service. The moment I stepped in the dealership the second time, things started going down hill. When I arrived they badgered me about having an appointment. I had spoken with four different people prior to me driving to the dealership so I knew I should have an appointment listed on the books. I wanted for 30 minutes, before someone from the service department came out and told me it would be another 45 minutes before someone would even start on my car!They did offer me a rental car, so I was a bit satisfied. However, when I went to pick up my car and before driving off of the lot I realized my aux cord was missing! I was livid. I knew exactly where I had left it, and checked my car and purse several times. Once I could not find it I contacted my service Manager, Reid, as soon as I discovered the missing device. He was very apologetic and offered a couple of solutions. After waiting around all day I was ready to get my hour drive home behind me.On my way home I decided to contact my sales lady, Zaharias. I knew she had nothing to do with the service department, but I wanted to let her know what had went on. I honestly felt that after my $24,000+ purchase, the dealership started treating me like yesterday's garbage! Zaharias went out and bought me a new aux cord, so I would have it before I left town. I really appreciated her going above and beyond for me. Especially, when the issues did not even involve her. If it had not been for her, Reid, and Devon trying to reconcile the situation, I would have given the dealership a much worse review.If you need services done to your car either go to a different place, or have a clear cut understanding of the wait time, who will be dealing with your car, and the price before hand!

snapnek

Apr 9, 2015

Just got home with my new 2015 Honda Sport. I want to brag on the people at Holmes Honda, Karen and Cody took care of me and my wife. I drove 2 hrs to buy from Holmes, because of a bad deal here at my local dealer in 2008. I told them in 2008 that I would never buy a car from them again and I haven't. In fact I took my son to Holmes to buy a new car when he graduated and I sent my sister-in-law and brother-in-law to Holmes to get a new car a month ago. The people at Holmes are very friendly and very helpful. It's worth the drive to go see them and get the best deal in the state of Louisiana. Thanks again to Karen and Cody for making this buying experience a pleasant one!

CRV

Mar 23, 2015

I found buying my first new car in my entire life was a wonderful experience. The employees were helpful and really cared about me and putting me into the right vehicle. I purchased a CRV and found it is what I have always wanted. I feel like a kid every time I get into it. I can't wait to drive it each day. Thank You Ronnie , Salesman and Staff at Holmes Honda.

Lynn Sanders

Mar 6, 2015

Holmes Honda is the very best Honda dealership. They are friendly from upper management to the least position at the dealership and always provide quality service. From the purchase of a new vehicle to the normal upkeep to repairs due to a collision, Holmes provides quality. They can be trusted to take care of all your automotive requirements.

MissLawson

Feb 23, 2015

I have yet to have a bad experience when I go to Holmes Honda. They are always friendly when I pull into the service department. I feel like they are go the extra mile in making sure I am taken care of. When I bought my Accord I had great service. I love the fact that two years later I still feel like I'm getting that same quality service in the service department. The gentleman who sold me my car even still says hi if he see me in the lobby. Just that great welcoming feeling you get at Holmes Honda.

Morgan

Feb 20, 2015

I absolutely love Holmes Hondas service department. The employees there are always kind and professional. I would not trust my vehicle with anyone else. Thank you Holmes!

dscelles

Dec 8, 2014

Jason and Zach were very helpful in trying to meet all of my needs in buying a new vehicle. I appreciate all of their help and I LOVE MY NEW 2015 CRV!! Have gotten a lot of compliments on it~~beautiful red color!! Thanks guys :)

Joni Aulds

Dec 4, 2014

Holmes Honda is the best dealership. Everyone is so friendly and helpful. After owning three Mercedes-Benz sport sedans, I was looking for a vehicle to suit our growing family. I couldn't have chosen a better place to go. By far, they rate top notch out of any car dealership I've ever had the opportunity to deal with. Luther Grissom is the best salesman ever!!!!! He's so professional and friendly. Visit Holmes Honda for all your vehicle needs!

alipso1

Feb 14, 2014

The sales team was very helpful with all of my concerns and in finding a good car. There attention to detail is next to none and the treatment of customers is top notch.

2012honda3

Jul 22, 2013

I just wanted to give KUDOS to Mark Johnson, President of Holmes Auto Group and Service Representative, Reid Hobdy!!! :-) Thank you! Thank you! Thank you! Reid your kindness in my time of bereavement will NEVER be forgotten. I was visiting Shreveport last weekend for a funeral and had car trouble. I didn't have time to grieve and worry about my car. Reid took care of everything and had my car ready and waiting when I got there. Thanks for going beyond the call of duty and being available to me after work hours. That's why I'm driving my 3rd Honda! :-) May God bless you all bountifully!K. WillisPlano, TX

Carl1475

Jul 30, 2012

My salesman Larry Lister was the best and the most kindest person I've ever ran across .he took his time explain the process with me and my wife, I would recommend him to anyone. And if I need to buy another car Larry lister would be the only salesman I would want to deal with.

Tasha8585

Jul 30, 2012

This was my second experience with Holmes Honda, the first was not bad,but the second one was top notch my salesman Larry Lister was exceptional. I told him what I wanted and he took care of things from there, I did not have to wait all day, my car buying process was very pleasant. He was very knowledgable and informative. He did such a good job that the next day I brought my mother in and he assisted her with the purchase of a new vehicle. I will highly recommend him to friends and family.

rhiles

Jul 10, 2012

They had my vehicle since 5 March 2012 and today is 10 July 2012 and they still couldn't fix the gear selector light on the instrument cluster panel. They didn't give me any courtesy calls to tell me the part was on back order. When it did come in, the part was a used part and it still didn't fix it! They said that they would deliver it on the 9th of July and didn't and of course, didn't call! On 10 July, I found out that they broke the driver side mirror and replaced it with a used one from a junk yard. They finally delivered it at 5:30 on 10 July 2012 and the mirror they replaced has scratches all over it and my vehicle was sitting on empty with the fuel light on, it had half a tank when I took it up there. I'll never do business with them again!!

Shelly Barrett

Jun 19, 2012

On the one year anniversary of the purchase of my Honda Accord from Robert McLemore at Holmes Honda, I want to take a minute to say thank you. Thank you, Robert! Last summer I began my serach for a new car--my first brand new car for almost 20 years. My son was about to leave for college and I needed to trade-in my very old mom car for a vehicle ready to make road trips as necessary. My requirements included made in America and locally purchased. After finding that the new Accords were built in an area of Alabama which had been previously flood-ravaged, I felt that I had found my new car. Choosing Holmes Honda was easy as I had heard good things about the dealership for many years. It was my good fortune to be helped by Robert. He was knowledgeable, patient, and kind. He answered all of my questions, showed me several options of vehicles, and then several options of Accords. Making the deal for my 2 door blue Accord was stress-free. Robert's attention to detail included spending time after the sale to make sure that I understood the features of the car which included setting up the hands-free phone detail. Throughout the year, I have received maintenance reminders from the service department. I have scheduled two oil changes this year and was met with completely courteous service each time. I appreciated the Happy Anniversary card that I just received in the mail from Robert. It's just another sign that Holmes Honda and Robert McLemore invest in their customers. I appreciate you! Thanks, Shelly Barrett

rroig

Jun 17, 2012

Carlos was an amazing sales rep. & had great product knowledge. He def. Made purchasing a car a wonderful experience. If you go to Holmes Honda ask for carlos, you'll thank me!!!

Hollye Goode

Jun 15, 2012

Recently, while visiting my mom in Bossier City, we decided to go "look" at Honda Accords. Sinch my middle son is heading off to college soon and will be taking my car I will be needing something myself. We were greeted on the lot by Matt, who was very helpful and couldn't have been more informative or courteous. He and his trainee (a precious little blond with a sweet smile) were so gracious in their efforts to help this first time car buyer as I asked numberous questions. They both spent a lot of time with us on the lot in 90+ degree temperatures and what started out as "looking for a car" turned into a purchase. I love my new Accord! Matt was gracious enough to walk me through the purchasing process and help set me up with a payment plan that worked with my budget. I will definately suggest that all my friends go to Holmes Honda for their next auto purchase and I'll tell them to ask for Matt. Thanks so much for a great experience!

cvaughan1251

Jun 14, 2012

My main contact with Holmes has been Carlos Guetierrez. He showed me several cars when I bought my Accord and another with my daughters who also bought cars at Holmes. He has always been honest,available and helpful. Pointing me in the smoothest direction for servicing my car and keeping up with schedules. I've sent several friends to Holmes because of the excellent staff of which Carlos introduced me to. Thanks Mr Holmes for making Shreveport a better place.Clifton Vaughan

sdelmundo

Jun 14, 2012

My husband and I were looking for a car that could fit about 7 people but we already had a van and didn't want to go back to getting a van. We heard good things about Honda Pilot and Matt greeted us and asked us to come into the Honda Holmes dealership to check out the Honda Pilot that was on display! We liked it a lot. It had enough seats and the back to store items was big enough for what we were looking for. We were happy with the price as well. Matt drove us around and showed us how the Honda Pilot steered. My husband was able to test drive it and we were happy with how the Pilot drove since we love to travel a lot with our two kids the Pilot worked for us. We were interested in Pilot EX and wanted a rack on the top. The EX that they had in inventory at Honda Holmes did not have a rack on the top but Matt gave us a price if we wanted to add that in and they would take care of it. He even suggested a two used cars that had racks already on them and we came in the next day to check it out. He had available the New EX pilot, 2011 LX used Pilot and 2010 Used Pilot. We liked the 2011 LX fully loaded, leather seats, moon roof etc. We were sold and purchased the 2011 LX that had almost 18000 miles on it. The price was reasonable and after we traded in our Chryler van we walked away with the 2011 LX. It has now been two weeks and are happy with our purchase and like that Matt is still available if we need an help! Thanks Matt for the great customer service!Tom and Sally

Burt Smith

Jun 6, 2012

I have bought 3 Honda Civics and helped my daughter and her husband in the purchase of a 2011 CRV, all from Holmes Honda in the just the last 4 yrs. Carlos Guitierrea as my salesman on every purchase, by my request. My daughter's husband drove from Macon Ga. because Carlos was able to quote a price much less than what they could get a CRV for in GA. I have had one major issue with a certified car 2 yrs after buying it, the issue was debatable on whether it was a cover under warranty. Carlos, with help of service manager took care of the problem. (That's what you call GREAT customer service after the sale)!!. I buy Hondas at Holmes Honda because of Carlos, he has always gone the extra mile for me many times. I could buy somewhere else but I won't, because Carlos is "Honda" for me.Burt Smith CRNA

Caden

Jun 6, 2012

Carlos is an awesome dude! As an under 25 yr old I felt he was cool and easy to talk to. Not pushy at all. I love my civic LX-S looks and has great gas milage. I tell all friends "ask for Carlos"! Even took my music minister there and Carlos gave him an fantastic deal, (I think it was better than mine :-(.... LOL Caden

browniz38

Mar 6, 2012

I have owned a Honda Accord since 2010. I get my oil changes or the little service I've needed there. Everyone is so helpful and you are acknowledged right away! The employees are always smiling so something good is happening in that place.

tenngranville

Feb 26, 2012

Everyone is great at holmes honda very thankful and always try to help!! I've had three hondas and will continue to buy more.... plus I always send people too

Bellaismydog

Dec 28, 2011

Called made reservation for oil change and tire rotation. When I got there was told it would be an hour and half. They were correct got my car at 3 pm. Why get a reservation if you must wait hour and half. Why was I not told they were jammed up and to schulded later. I understand just taking the car in without an appointment you take your chances, but a reservation thought that time slot was for you? Guess I did not understand a reservation.. Will go back to a Quick Lube place so I can be in and out and not spend the afternoon in a waiting room

Gmansgal1

Sep 21, 2011

5 Star Dealership! I bought my dream car, a 2011 Honda Accord Crosstour EX-L 2 weeks ago. I have never had such a wonderful experience buying any car at any dealership in 40 years of car buying. Kane McCullin was my salesman. He was excellent and made the entire car buying experience a breeze. He was very professional, very knowledgeable and had great communication skills. He made me feel like I was the most important person there, not like I was a number for someone's quota. In fact, every employee I encountered that day was very nice and seemed to like working there. That says a lot about the management there as well as the caliber of their employees. I cannot say enough good about Kane McCullin and the Holmes Honda Dealership. I will recommend them to anyone who is looking for a new car. Awesome place!

davis799

Aug 17, 2011

Ever since I bought my 2009 Civic Hybrid, Reid has been my service person. He has been very helpful and I have had good experiences with the service department. Buying the car was not bad, but that took only a day or two it is the service that you need and spend the most time with. I come to Honda to do all my up keep on this vehicle. I could probably get it done cheeper somewhere else but I trust this dealer and my service person.

babiegurljv

Aug 2, 2011

Zach took care of us every step of the way in the buying process. My Civic was my first car to buy brand new, and I couldn't have asked for a better person to work with. He listened to all my wants, and also made some suggestions that I would have never otherwise thought about. Since my purchase I have sent several friends and family members to see Mr. Parnell and will continue to do so. I look foward to my next purchase with Holmes Honda and Zach. Thank you for such a great experience!The Ball Family

HogueMcCarty

Aug 2, 2011

I bought my new Honda Pilot Touring a few months back and had by far the BEST car shopping experience I have ever had. From the moment my husband and I step on the lot and was greeted by Mr. Jeremy, to the day we drove off the lot in our new Honda, I had nothing but a 5 star experience. Jeremy was very patient with us, as we were very specific with what we wanted. Not only was it not available on the lot, but with the earthquake in Japan, it was hard to come by in the states. Jeremy worked with us for weeks until he found the vehicle we were looking for, and had it trucked in for us. Sounds expensive, but we paid a very fair price for the car (Jeremy is also a good negotiator), and the shipment did not cost extra! We also traded our old car in and got an excellent price for that. We are military and our domicile is in another state and the closing agent was very knowledgable of the paperwork needed to pay taxes and title our car in another state. After buying the car we went to one of Holmes Honda's Service Workshops and learned a lot about our new Honda. We'll probably attend it again, because there is so much to learn and since the guys there are so willing to teach us, we'll gladly take the help! I recommend Holmes Honda to everyone I talk to about buying a car, specifically I tell them to see Jeremy because I know he'll take care of them. I wish I bought new cars more often so I could have that experience again... it was that good!

K06008478

Aug 2, 2011

The Honda experience was incredible! Zack was so helpful and knew all of his facts and all the answers to every question and more. He gave us an amazing price on a new Honda pilot which was better than we had found anywhere else. He was very eficient and had everything ready to be signed off on and we were in and out in about an hour. The process was very painless and actually enjoyable.

andrewsmommy04

Jul 29, 2011

I truly enjoy every visit I make to Holmes Honda. Thank you Zach for making my experience more than pleasurable. I am enjoying my 2011 Odyssey. We will be back!

georgeherbst

Jul 11, 2011

Worked with Zach Parnell on turning in our Odyssey for a new 2011 Odyssey and this was my best experience in purchasing a new car and over my many years I have purchased several. Zach was very professional, helpful and knowledgeable throughout the whole process and I would recommend anyone looking to make a purchase to ask for Zach.

VCampbell

Jun 13, 2011

Our salesman, Marlin Anderson, met us with a smile. Just as important, he was knowledgeable about all the vehicles we asked about and drove. We were not planning on buying that day but things went so smoothly that we sealed the deal. We have never had such a pleasant buying experience. We have never owned a Honda but if all goes well there could be another Honda in our future.

dfarrelldulle

Jun 6, 2011

We were first-time Honda cumstomers last month when we decided to buy a new CRV. The online opportunities to get familiar with the product and dealer helped us feel comfortable about going for a visit. Then our sales person came on warm, friendly, and knowledgeable. When the dealership then offered a clinc for new owners, we were even more impressed with the care Holmes gives its cumstomers. Our only not-great experience may have been unavoidable, but we spent a lot of time waiting - to talk to the finanical person, to do paperwork, to get the vehicle itself. Clearly the dealership was busy - a good thing - but we didn't expect so much time left alone to wait on processing.

natehewes

Jun 1, 2011

I could not be more pleased with Holmes Honda's staff!!!Here's my story, I bought a used 2005 Honda Civic Hybrid from Holmes 2 months ago and within the first week began experiencing problems. Various check engine lights and the IMA (Integrated Motor Assistance-electric part of car) came on. As you can imagine, I was not too happy that my newly purchased car was having problems. Come to find out, the hybrid batteries needed to be replaced ($3,000+) along with a relay switch ($600+). Luke and his staff along with Honda worked diligently with me even at times I was very frustrated with the situation. They put me first and were able to fix the problem at minimal cost to me!I can not tell you how much I appreciate their professionalism and commitment to standing behind what they sell! There is no doubt if I am in the market for another Honda vehicle this will be my first stop!Thank you!!

Mark Mertz

May 26, 2011

I was looking for a new car that would get good gas mileage in the 35 to 40 MPG range. I had a 2003 Avalanche with 155,000 miles on it that I traded in on a new Honda Civic. My sales person was La Darius Lamette. La Darius worked with me on getting the price I needed for my trade and what I neeed my payments to be. I have not bought a new Honda since 1982 and I hope they are still a high quality car. I have not used the Service Department yet so I cannot Comment on them. So far my sales expierence with Holmes Honda has been good.

goodym

May 13, 2011

Went to test drive the 2011 Accord and my wife loved it. Zach Parnell was our Sales person and was very knowledgeable regarding the product. He was very professional and made the experience of purchasing the car great!. He even took the time to show us and program our phones to the hands free system in the car.I would highly recommend anyone wanting a Honda to go to Holmes Honda and ask for Zach.

SIMSRODERICK

May 9, 2011

LUTHER MADE THIS TRANSACTION AS SIMPLE A TRIP TO THE SUPER MARKET. NO HAGGELING, SIMLE, QUICK AND EASY. A GREAT CAR BUYING EXPERIENCE. I WOULD RECOMMEND HIM TO ANYONE WHO IS IN THE MARKET FOR AN AUTOMOBILE. I HAVE HAD MY HONDA FOR ALMOST A MONTH AND DONT REGRET ANYTHING ABOUT IT.

mckee216

May 7, 2011

We started calling dealerships Tuesday evening through Wednesday looking for a good deal on a 2011 Odyssey EX model that we needed to buy on Thursday. The deal was "going down" somewhere due to Thursday being the only day this Month that we could both get off from work and a Disney Vacation that was starting at the end of the Month. Late Wednesday I told my wife that there were not many Odyssey EX's in Texas and that I was waiting on a call from a NE Texas dealer to try and locate one of my three color choices. This dealer found one but told me that it had around 600 dollars worth of add ons that I would have to pay for and he might not even have it ready by Thursday. I was becoming frustrated and was about to settle with the White EX that they had even though I did not want it when my wife told me she wanted to call the Honda dealership in Louisiana. I currently had three Houston dealers e-mailing me and calling me all stating that they might get an EX in a few weeks and I was also starting to settle for a color that I did not want so I told her to call them. She called me back and told me to be expecting a phone call from Colby who works for Holmes Honda and that he sounded nice and was very helpful. Colby called me and wanted to know when he could expect me and I thought it was kinda funny since I had not even told him the lower price that had just happened minutes before on the white EX. When I told him the price he countered 200 dollars cheaper and told me that he had three on the lot. We met him the next morning and I picked out the Mocha EX for the price he quoted and he threw in the dealer add on's that were currently on the vehicle. We received a fair price on our old EX odyssey and had no problems with thier finance department. Just last year we had a horrible experience with a Houston Honda dealer (finance department) when we bought a 2010 Honda Accord and we were very cautious about going to another large dealership. Thanks Colby for selling us our 5th Honda!

Peppie629

May 5, 2011

We came to Holmes Honda to purchase a new Civic. However, after Zach Parnell took the time to determine our car needs, he directed us to another model, which we were not really aware of, but actually fulfilled our needs much better than the Civic would have. This only happened because Zach was not only knowledgeable regarding the different car models, but also willing to take the time to learn about our car needs and to educate us about these two car models. In addition, we found Zach, as well as others at Holmes Honda dealership to be very professional as well as courteous, helpful, friendly and easy to work with and we appreciated them no using any high pressure sales tactics to purchase a car until we were ready. All in all, we found the purchase of our new Honda to be a relatively pleasurable experience and would recommend Zach Parnell, as well as the Holmes Honda dealership, to others.

aknight68

May 4, 2011

My 2006 Nissan Quest was totaled in an accident on 3/9/11. We had to wait to purchase a vehicle after the insurance company paid the claim. We then found ourselves in a bind as they did not pay off the Quest. After waiting a couple of weeks we began the lengthy search for another vehicle. Because we had purchased a Nissan before and our other vehicle (a Truck) was a Nissan we started at the local nissan dealership. After going back and forth to them and other dealers we basically got no help at getting into another vehicle. They did not even tell us what we needed to do to get into another car. So we waited and ended up at Holmes Honda around the 10th of April. We drove over from West Monroe to Shreveport approx 90 miles and met a salesman by the name of Paul Bratlie. He showed us several vehicles and we picked out a 2006 Honda Odyssey (Red in color). We went into his office and he took our information and listened to our story. He then went to the finance manager and with 15-20 minutes came back to tell us the news. He told us they could help us but we had to meet some requirements and he listed them for us. He told us the deal was good until 5/2/11. We drove back to West Monroe dishearted but encouraged that we finally knew what we had to do to get a car. In the meantime, the 2006 Honda (red) sold so I called Paul and he told me that he had a 2006 Honda Odyssey (Greenish Grey) that was loaded. I told him to go ahead and work up a deal. We did everything that Holmes asked us to do and the deal was going through. Paul was going to be gone the day we were to come over so he assigned us to Kane McCullin. Kane worked diligently on our case just as Paul had and on Friday April 30th we drove the 90 miles back to Shreveport to get our new vehicle sight unseen. You see I knew already that I could trust these guys to deliver what was expected in a used vehicle. We are very pleased with our purchase and as far as we are concerned we will purchase all vehicles both new and used at Holmes Honda and their team.

vghash71

May 3, 2011

We had a very good experience with Holmes Honda. The salesman answered all of our questions. This is my second honda purchase. If this car lasts as long as my first one, I'll be back for number three in a few years. Also, the service department is excellent.

Angie K.

May 2, 2011

I had such a pleasurable experience buying a car from you guys. I will definitely recommend this dealership to anyone buying a Honda. Your sales people are above all of the competition. I appreciated all of your efforts to make me a happy customer. Thank you for your excellent customer service.

sharonwest

May 2, 2011

I was treated very well and very courteously. Kane was extremely attentive and full of info about the cars he was selling. I have not one complaint about my experience with Kane or Holmes !!!! All the information on the vehicles was accessible from the web site, and as I was shopping from out of state I was able to research the vehicle I was interested in, check the car fax, mileage, secure my own financing, (although they very kindly offered their own financing)and drove home in my fabulous new car. Thanks Kane, and Holmes for a very pleasant buying experience. I loathe the pressure many car dealships apply and felt none here !

dbmiller421

Apr 27, 2011

Overall I would recommend Holmes Honda to a friend. Everyone was very friendly and very willing to help me and my family. Marlin moved a second vehicle next to a vehicle we were looking at so that we would not have to drag the kids all over the lot of cars. Eugene and Jeremy were very helpful and willing to do what ever I needed to get a good look at the used vehicle we were considering. The amount of time the process took was very acceptable. So far I think the car I purchased was a good purchase. I probably should have asked to pay a little less, but overall I am satisfied with the deal so far. The real determination will be the long term satisfaction of the deal.

dcolvin

Apr 20, 2011

My salesman Luther Grissom was GREAT. I got my car this afternoon and the new car detail was not very good. Looked like the front bumper had not been washed and I just found a spot on the backseat. Luther took the car back and had the bumper washed.

Neci1974

Apr 5, 2011

The purchase of my 2008 Pilot on March 02,2011 was an emergency purchase and Allen Smith worked with me every step of the way. He even got me a loaner vehicle until my Pilot was ready. And Corey in finance was very nice and professional also. I've always loved the Honda brand. I had an Accord for 10 years which I got from a non-Honda dealership, but the folks over at Holmes Honda treated me as if I got it from them. That made me feel realy good being it was my first vehicle purchase ever. So the 2008 Pilot I just got is my second vehicle purchase and Holmes Honda was my first and only choice for my purchase.

racerman50

Mar 20, 2011

I am a car dealer with over 30 years experience and this is by far the most pleasant, professional experience that I have had with a new car store in recent times. Friendly, courteous, accurate description of a car purchased for my wife, sight unseen. Thank you, Kane!

Honda305

Feb 23, 2011

Kane continue to show interest and concern throughout the buying process. Larry was very kind and instrumental for the purchase. Kane was also knowledgeable of the vehicle. I would definitely seek to buy from Holmes Honda again with the assistance oc the same personel I had during this sale.

Josh198724

Feb 4, 2011

The people here are exceptional at finding me the best deal and are very hard working and are genuine who really care about you. I was always updated on opportunities for cars...They are right by your side through the whole process. I would recommend thier service to anyone on the planet

lcope62658

Jan 25, 2011

My husband and I could not have been more pleased by our experience at Holmes Honda in Shreveport, LA. My husband had been checking prices in 4 states and 7 different dealerships, in LA, Miss, Texas, Arkansas. He did a lot of research and spent a lot of time on the internet and telephone with many different dealers. When he contacted Holmes Honda by telephone, he spoke to a salesperson named Amanda Balistrella. WOW!!we cant say enough about how great dealing with her was. She was knowledgable about all Honda cars and was able to get us all the information we needed to make the best decision. Amanda along with the Sales Manager, Jason, got us the best price on our new Honda of any of the 7 other dealerships. When we went to Holmes, which is a two hour drive from where we live, Amanda was there to meet us almost immediately. I picked out my car and we completed the paperwork and they got my car ready for me to drive home. Everything from the initial contact, to the GREAT customer service and best price was a positive experience. We will not hestiate to recommend Holmes Honda to any of our friends, in fact, we asked Amanda for some of her cards to give out!! PS: This is my 4th Honda...I knew the kind of car I wanted, but the great customer service from Amanda and Jason and great price really made the difference!!

wcraiggilliam

Jan 17, 2011

At Holmes Honda, we had a wonderful experience. Our salesperson was Kane McCullin, and he demonstrated both knowledge of the vehicles and was sensitive in hearing our needs in a responsive manner. We went to Holmes Honda to begin our search for a new car, but we did not expect to purchase a car for another three months. Because of our encounter with Kane and the staff at Holmes Honda, we left with a new Honda Accord that we love. It was about more than their simply making a sale; it was about our needs and satisfaction. The entire Holmes staff was professional and personal, demonstrating integrity, honesty and a quality that made us feel that we mattered to them as people. We recommend Holmes Honda as a dealership with which to work. From sales to service, the people at Holmes Honda demonstrate to us the quality I would hope to experience from Honda.

Ligniteman

Dec 14, 2010

Holmes Honda has grown their business by giving a straightforward, honest, fair deal on good cars. I just bought a 2011 Accord and can see a lot of improvements (like 37 mpg actual!!) and maybe a couple of takeaways from my 1999 Accord which I hated to part with, but youve got to hear this. The price Holmes gave me on my new Accord was truly outstanding; so low in fact that it wasnt much different from what I paid in 1999! How do they do that? I got more technology, bigger cabin, way better mpg, more torque and horsepower, for about the same money, after a decade of inflation? Honda wizardry. You hear dealerships say the worn out phrase about how nobody sells cars for less and so on, but you know it is a fact that someone is going to be the actual lowest, and in my years of shopping it has always been Holmes Honda. I shop other dealerships in person, and over the phone and internet, and Holmes Honda beats them all. This is not fluff; I work hard to pit dealership against dealership, trying to get someone to beat Holmes, but it doesnt happen. Holmes wins every time. The staff at Holmes are the most courteous bunch of professionals you'll ever see; you would think you were buying a Rolls Royce by the way they treat you. They dress in white shirts and ties, and treat you like you really matter to them. They cant be faking this attitude; its too pervasive not to be genuine. No hard sell and none of that "if you buy it right now..." business. They just give you the straight facts plus the area's lowest price on a Honda, and you just won't be treated better anywhere else. My sales agent was Luther Grissom and hes a sharp guy with a great sense of humor, and hes helpful without being the least bit pushy. I liked him so well in 1999 that I specifically sought him out when I was looking for my new car. I think hes committed to memory every feature on every Honda ever made. Just ask him your questions hes like the Honda Wikipedia. I should add that his pricing blew me away. Being given huge savings is always a relationship builder.My new Accord was delivered to me 100% spotless and perfect in every way. If I were given the ability to mold a dealership to be 100% to my liking, I honestly don't know Id make it any different from Holmes Honda. I have recommended them, and one of my friends bought a car from Luther Grissom at Holmes Honda soon after I did. So you see, I mean it: this dealership is as good as I say. Oh yeah; the service department. I've been servicing my Hondas at Holmes for 15 years and though they charge "dealer" labor rates (duhh), their technicians have the skill to do a job in the minimum amount of time, do it exactly right and stand behind their work, and they dont experiment with random parts replacement like some shops. Theyre trained experts and well worth paying for. Overall, it's the most cost effective place to get maintenance work done on a Honda. Holmes Honda gets a grade of A+.

149918

Nov 8, 2010

i have bought 4 hondas and this dealership has been the best one to work with in my 43 years of buying cars. the young salesman cody crowder has always been available to get the best price for me and be on hand if i have a question. i would recommend the dealership to any one. management is involved in the sales of their vehicles and are a pleasant group to work with when buying a car and after. don ashworth

julesb

Nov 1, 2010

I drove an Odyssey for ten years and now drive a CR-V. I actually thought about looking at other makes but since I had no complaints on sales or service the ten years I drove my Odyssey, decided that was not a good idea. No high pressure sales from Mark or Wade, great service (service writer Chase is great to work with), friendly employees, and a very dependable car - that is what I got at Holmes.

diana1

Oct 30, 2010

I wouldn't go any where else! I purchased my first car, a prelude, in 1992. Loved it! When I was ready to trade in for a larger car I went to Holmes Honda and other dealerships in town. No one even came close to the deal I was offered at Honda. For the first three car purchases I shopped around, always turned out to be a waiste of time. I have now owned 1 Prelude, 3 accords, 2 Odysseys, 1 Pilot, and now my new Crosstour. I don't even bother to go anywhere else now. Have loved every one of my Hondas! Although I have only had to use the service department for scheduled maintenance, the experience has been great! No problems or complaints what so ever. Service department staff is friendly and they have always provided transportation for me if I needed to leave during service. Robin and Chase in the service dept. have always kept me informed and gone out of their way to make sure I was satisfied with service. Have nothing but great things to say! Mark Johnson has been a part of all my purchases, Wade Strahan has been my sales person last two sales and they are both awesome! Wade even kept looking for a used car for my kid until he finally found the perfect car. Believe me, he did it only for customer satisfaction because I wasn't willing to pay much for my kids first car!

rfwbird

Oct 27, 2010

Hi! My name is Bob Werthman I just recently purchased my 7th honda from Holmes HondaWorld.And with few exceptions i've had nothing but great dealings with Mark and his entire staff, even those few exceptions were good experiences. Starting with Robin Peters service ad visor, Zack Parnell our salesman, Cory French in accounting , to Darryl Oliver Whom I consider the very best service manager in north Louisiana. And Theirs not enough I can say about Mark Johnson the best general manager period!!!!! I guess Zack said it best, (He said I really like it here at Holmes Honda This is my life) With those kinds of attitudes where can you go wrong!!! You will not go wrong dealing with Holmes Honda. That's a Promise!!!!

adkcox

Jul 28, 2010

I went in dreading the experience even though I did extensive homework with many different web sites.The sales person Kane McCullen was personable but not overbearing and really knew the inside and outside details of the car we were looking for.He left nothing out and was quite impressive. More impressive was the fair offer made which matched amount I was hoping for after doing my research. NO add on charges pushed on us and the next step of financing also went quickly and was handled courteously by Corey French. Again no added charges except for the extended warranty which was not much more than similar warranties offered on the internet.Overall a good experience,a fair deal and a quality car(a 2010 CRV)

rellimstap

Jun 30, 2010

We purchased a 2011 Pilot from Holmes Honda and were VERY satisfied. This is the third vehicle we've purchased from Holmes Honda... and in particular the second we purchased via sales-person Paul Bratlie. Paul is one of Holmes Honda's internet sales people and was willing to work with us via email as my wife and I have a busy schedule. He has been up front about pricing and options ... and really worked with us to get a great deal. I would recommend Paul to anyone!

danapitre

May 28, 2010

Overall good transaction. There was some miscommunication regarding fees associatiated with a lease but Zach has the finance manager call me and that was cleared up pretty quickly. I was very satisified with the entire process. Will definately return to this dealership.

Taffeta White Pilot

May 24, 2010

Bought a new Honda PILOT. The Salesperson (Zach) and Sales Manager (Jason) were great to work with. It was a no hassle, pleasant experience. I was able to get the color I wanted, with all accessories, for a price that was fair to all involved. And on pickup day, it took no time to sign out the deal with the finance guy. I recommend you buy a Honda from Holmes!!

Jenny Langlois

May 19, 2010

Holmes Homda (Luke Bratlie) was a great dealership (person) to work with. Everyone was very friendly from the time we walked in the door. My husband and I have sent several referrals to this dealership and we live in Austin, TX. They always find us what we are looking for and are never to pushy. Thank you Holmes Honda!

nikolas

May 18, 2010

I visited Holmes honda in my search for a new civic. I also visited three other honda stores, i wont even mention the other stores by name because my experience at holmes honda was EXCEPTIONAL! I was immediately greeted by a Luke Bratlie, who got me information on the civic I was looking for within 5 minutes of me getting there.... the other place didnt even know I was there. He was quick, professional and had a great attitude.It was like this whole store learned what other places do wrong and did the opposite. Holmes does the right thing. Everyone was friendly and smiling, even when we began discussing financing there was none of the ridiculous pressure and cheap closing techniques I ran into at the other stores.Anyway, I give Holmes Honda 5 stars. They understand how to treat todays customer, and I got a new civic at a great price-Nik

01svtL

May 14, 2010

Mark Johnson, the GM, was able to get me set up on a lease program for a new 2010 Accord Coupe. I probably would not have been approved elsewhere for such a low rate. The car I wanted was located and delivered to the dealership in 2 days. The sales presentation by Mr. McCullin was excellent and answered all of my questions about the car. The entire staff seamed to be more knowledgeable than the other Honda dealers that I had been to, who couldn't answer simple questions that every Honda salesman should be able to answer if they were good at their jobs, or cared even a little. I highly recommend Holmes Honda!

carvin

May 14, 2010

I have been buying new Honda's at Holmes Honda since 1972. Our present family car is a 2009 Honda Pilot which we love but I want to talk about my Honda Ridgeline. I am presently on my 3rd Ridgeline and couldn't be happier. I had always driven a Ford F-150 but when Honda came out with the Ridgeline I was first inline to purchase one. The Ridgeline rides so much smoother and quieter than my F-150. The trunk was a first and it is so handy. My wife and I can go shoping and hide our purchases without anyone knowing. It is also great for hauling my tools during the week.Our experience at Holmes Honda has always been a pleasant one. The staff is friendly and the dealership is always clean and the amenities that are offered during your wait are great from the computers to work on are the Ice Cream that is offered.Next month I plan to purchase a Honda Element SC and then we will be a three truck Honda family.

Happiness

May 14, 2010

Walking into the dealership I was greeted with a smile offered water and asked if I needed help that really impressed me. I didn't purchase a car that day but I kept coming to see if the customer service would be different and it was not they was prompt and friendly. Let me talk about Steve my salesman always greeted with a smile such a great person to work with because of his outgoing personality, he wanted to make sure I was a satisfied client instead of take this and go that I felt at other dealerships. Then he introduced me to Derrick the Sales Manager and he was also nice and he wanted to make sure that I would get a car that I would love to drive and also affordable these two guys worked hard and Steve would called to say hello and follow up. On the eight visit I finally decided with prayful consideration that it was time to trade the 2003 Chey Cavalier and upgrade to a 2010 Honda Civic. The rating that I gave was because of the first impression that I experienced and the last impression I recieved when the keys were handed over by Steve.

jeanne.willingham

May 14, 2010

I think Holmes Honda is GREAT! Everyone from the General Manager, Mark Johnson, to the Sales Staff, Finance Department, Service Staff are wonderful. They make purchasing or leasing a vehicle a very easy and pleasant experience. Everyone is courteous, professional, and knowledgeable. I have purchased and leased several Honda vehicles over the last 10 years.You are greeted promptly when you arrive. Someone always asks if you need assistance.The dealership is clean and inviting. Service has never been a problem and usually my visits are for scheduled maintenance or inspections.I LOVE Holmes Honda and I will always return there to do Honda business/sales.Jeanne Willingham

mayosu1

May 14, 2010

Ask for what you want, make a reasonable offer, and go pick up your new car! Fantastic team! Thank you so much!

superbeetle1158

Feb 26, 2010

The service advisors I have dealt with at Holmes have always been very courteous and have explained everything that was needed to be done and what the cost would be. They always explained the importance of why it needed to be done if that was necessary. The waiting area is always clean and they have whatever refreshment you might want while waiting for you vehicle. The one thing that they might consider is if there was a small office cubicle nearby where they could take you to discuss what needs to be done other than what already has been discussed. Something where they have a computer and can bring up on the screen a better description of what needs to be done and visually shows why a particuar problem needs to be done.