Used Cars for Sale at Honda of Stevens Creek in San Jose, CA

fei Chu

Nov 20, 2016

I just bought used car from Honda of Stevenscreek.Ali was my salesman.He was very helpful and understand my needs. He never try to push deal on me. He even help me to get a good deal on my car insurance.

HKalsi

Nov 20, 2016

Purchased a 2017 Accord EX from this dealership last week. Phil Ha in particular was an absolute joy to work with. He was not pushy at all and stayed late into his working hours to help me find the perfect car. He ensured that the entire process went smoothly and has kept in touch ever since the purchase date. I would definitely recommend him in particular to anyone I know and for any future automotive purchases!

Laura Collins

Nov 19, 2016

Ali is excellent to work with. Very knowledgeable and helpful.

Heena K

Nov 18, 2016

It was my first time at Steven's creek honda and the staff was really good. Great response, service got done in the allotted time infact sooner than that and I was really happy about it. I would definitely recommend this place for car servicing.

imelda

Nov 18, 2016

what is the use of making an appointment if you dont follow why not do it first come first serve walk in???? set up appt then wait 3hrs??????????

Helen Robinson

Nov 17, 2016

Ali was very professional and he was very informed about the fleet of cars this made the process of buying a car much easier for me.

Jacob medvidovich

Nov 17, 2016

Ali was extremely helpful and acommodating while I was making my purchase. I was more than happy with my experience!

Nabila

Nov 17, 2016

I wanted to purchase a Honda Fit 2017 color Passion Berry. It turned out that there were only 2 cars that color in Southern California. I was very lucky when Virani at Stevens Creek Honda made every effort to get me the car and color I want. I had an excellent very smooth purchase experience thanks to Virani and the staff at Stevens creek.

Kaustubh

Nov 16, 2016

I have bought my accord after lot of market research and I got the best deal from Asad at Hinda Stevens Creek. Asad was very friendly , informative and knowledgeable about the honda cars and he helped me chosing the best car of my interest at best price. With my frist positive experience, I went there to by another car for my friend and Asad was again brilliant with that deal too. Honda car means Asad atHonda stevens creek for me, whether its new car deal or any other advice. He is the best :)I would r commend this delaer for honda car. You will be happy for sure.

Mirza Umer Yab

Nov 16, 2016

Asad is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Asads personality and attitude is what convinced me to purchase the car.Best experience so far at a car dealership! would definitely recommend.

Sherman Ong

Nov 16, 2016

My sales person was straight forward. No hassle and honest. Friendly and straight to the point. He knew me by name and was available when I arrived at the dealership.

Jin

Nov 15, 2016

internet sales person is very good attitude and courtesy.

Sahil

Nov 13, 2016

I recently bought a 2014 Honda Civic coupe from Mr. Nick Doshi at Honda of Stevens Creek. The process was quick and easy, and he gave me the best quote out of all of the dealers. I'll probably come back to him in a couple of years when i need to get another car.

Anonymous

Nov 12, 2016

Amazing customer service by Mr. Naresh Doshi at Honda of Stevens Creek. He answered all of my questions and concerns about my 2013 Honda Civic and even stayed late to accommodate my work schedule. Great service!!! Great Place!!!! I will be going here to buy all of my future vehicles!

goodcivic

Nov 12, 2016

Today, i bought a Honda Civic 2016 LX .from Mr.Phil Ha in Stevens creek HondaHe has a fluent Korean and English. His first impression to me was very kind. He kindly gave an explanation of car. And even gave a snack to me. I was very happy to buy to him. And , if my friend wants to buy a Honda Car, I will definitely recommend Phil.Ha to my friend

Kyungmin Kim

Nov 12, 2016

I bought Honda civic 2016 LX today from Mr. Phil ha. He has a very kind impression and actually he does. And moreover, he has very fluent English and Korea both. So i was very convenient for that point. And he described car very specific and detail so that i can get right decision. If i have plan to buy others at future. I will find him. I was very impressed and happy due to him. Mr.Phil ha

Ankur

Nov 11, 2016

We spent most of the day going dealership-to-dealership being pressured to buy and feeling like we were probably being gauged. What a delight to find Asad! Not a lot of cars, but the set price (no haggling!) and warranty (Honda Care) made all the difference. We got a car our son loves, and Asad's handling buying was professional and quick. Great experience!

April Flores

Nov 11, 2016

Thanks Ali for helping us find a great car and for being so patient about our trade-in situation!

Dee Gee

Nov 11, 2016

I bought my first brand-new car Honda CRV, from Honda Stevens Creek. Best service Ali Fereydoon the sales consultant and the finance manager Amine Kedir, they were very helpful and great service.. I really appreciate the service the have over there! Thank you again to all of you

Jyoti

Nov 11, 2016

This was the easiest car buying experience I've had. I purchased my Honda from Asad at Stevens Creek Auto around two years back. It was priced reasonably and there was no haggling or nonsense. I contacted Asad with a question a year after the purchase. He was quick to reply and happy to help. Great customer service and I'm very happy with my Honda.

Kalai

Nov 11, 2016

Communication while purchasing was excellent, they guidance was provided on mobile. Experience and guidance where excellent.

Antonio walker

Nov 10, 2016

All great and faster than I thought it was, Antonio Walker helped me find the perfect car for me and make it easier. Will recommend him and the honda team in general for all the attention.

John Ferguson

Nov 9, 2016

Honda of Stevens Creek serviced my Accord and had it ready on time

Adam Stanley

Nov 8, 2016

When I visited the dealership, the staff and dealers were all extremely helpful and guided me through the whole process with ease. I would like to thank Asad for his help with buying the car and getting me a great deal. Overall I'm very satisfied with the whole process and dealership.

Mariah

Nov 8, 2016

My boyfriend and I stopped by at Honda of Stevens creek to test drive a couple cars we saw on line. The sales person Jose was very friendly and knowledgeable about many different cars. We are just starting our research but will keep Honda of Stevens creek and Jose on our list of options.

Peggy Guichard, customer

Nov 8, 2016

I made an appointment the day before for routine service and was taken care of as soon as I arrived at 7:45. The waiting area was pleasant, comfortable seating, and spacious for those present. The estimate of the time for service was correct and all costs were explained.

Abbkat78

Nov 7, 2016

I had done a lot of research on what I could afford and what kind of interest rate I could expect, and I felt like I got a really fair deal! Thanks Antonio

David Lopez

Nov 7, 2016

Quick and friendly prompt service for my new honda. Will continue to have car serviced there

joli

Nov 7, 2016

He 's a very nice guy ! He helps me a lot! Jose mosco.

leidi

Nov 7, 2016

I worked with William at this dealership and the entire experience is nice. Highly recommended

ypark

Nov 6, 2016

Great leasing experience from Phil Ha! I ended up leasing a 2016 Honda Civic Sedan for a good deal.

Akbar

Nov 4, 2016

That was my very best experience I have ever had for purchasing a car from this dealership, Ali was super great guy and help me to get my dream car.

Navaneethan Venugopal

Nov 4, 2016

I had my 2013 Honda CR-V serviced recently. Service department was very helpful in accommodating me on a crowded Saturday, although I didn't have an appointment. Knowledgeable service advisor, and all around good experience!

Al Lampell

Nov 3, 2016

My only gripe is that Honda service is so very expensive. I believe it is now 3x more expensive then it used to be.

Bijan Ghadiri

Nov 2, 2016

Just bought a knew Honda Accord sport.Ali Fereydoon did a asesome job.showed a very high level of professionalism. No hassles, straight to the point and great pricing. Again AWESOME job Ali. Already sent my friend to Ali at Stevens creek Honda and he bought a new accord sport also.

John Malecki

Nov 2, 2016

showed a very high level of professionalism. Had me in and out in a very timely fashion.

magdalena temse

Nov 2, 2016

Sdn was very helpful and went above and beyond for me.

Christine A

Nov 1, 2016

Quick check in, quick turnaround! Bobby suggested that I get my brakes replaced and offered to get it done the same day as my routine maintenance AND recall repair, but graciously honored my choice to decline (I'm on a budget!). Great service. Highly recommend.

GodAlmighty

Nov 1, 2016

Great facility, best customer care and friendly representatives

Mohamed Mass Aron

Nov 1, 2016

My experience with Honda has always remained good. I have always received prompt courteous service.This is my second vehicle in succession.

Sachin Shankar

Oct 31, 2016

Amazing people to work with. I bought a new Honda Accord EXL. They seemed to have plenty of white colors in stock. Both Nick Doshi and Kal ware really helpful. They had a sound knowledge of all Honda Cars. I had a confusion between the Accord Sport and EXL models. I was convinced to go for the EXL after reviewing with them my needs. I also got a huge discount on the car. I would recommend anyone buying a Honda to visit Stevens Creek.

Sherman Ong

Oct 31, 2016

Excellent dealership. No hassle pricing and straight to the point. Did try to sell me stuff I didn't want. Got a great deal on a new car!

Shankar

Oct 28, 2016

Good experience and satisfaction over all aspects like service, aproach and commute facility

Maribel Garcia

Oct 22, 2016

Everybody is nice and friendly It's was the fast oil change ever

Ankur Bhutiany

Oct 21, 2016

It was fast and smooth.howver the prices were little high

Maribel Garcia

Oct 21, 2016

Great service Clean area. I love the popcorn and the new Coca Cola machine it's nice n cold

Murali Ranganathan

Oct 21, 2016

I have been bringing my cars to this dealer for service for years . Each time the service advisor and the staff have provided a high quality and courteous experience, from greeting me in the beginning thru advising/explaining and final check out of my car.

Victor Reynoso

Oct 21, 2016

Friendly service. Doris was great, contact me to inform me when my car was ready as well to keep me updated on additional cost and service for my car.

Carl Yamada

Oct 20, 2016

Courteous service person Eber Pacheco gave good explanation of recommended services and was thorough without my feeling pressured. Thankful for my loyal business for many years.

Carlene

Oct 20, 2016

I went mid morning on a Friday to have my car serviced and was expecting to have to wait about 2 hours. They were done in an hour and the staff was friendly. I was very pleased!

Juan Ambriz

Oct 20, 2016

Since day one I bring my car to Steven creek honda cause they have the best customer service around

Catherine Rappa

Oct 19, 2016

good customer service from arrival to leaving dealership

Eiman Khalifa

Oct 19, 2016

The customer service representative was great. He explained everything clearly. He was also kind and courteous.

Fernando

Oct 19, 2016

I have a wonderful time Jose helped me he was so nice and explained all about the car and payments he took all the time with me to choose the right car

Manuel Sagisi

Oct 19, 2016

Pleasantly happy with the service but waited about 3 hrs.

Shrema Garg

Oct 18, 2016

Good experience. Should have more staff to attend people when they come to buy a car.

Sumair

Oct 18, 2016

Great guy , really knows what he is doing. Great experience , highly recommended.

CR

Oct 17, 2016

The work itself was fine, but the communication was very poor. When a business is only open until 6:30pm, they should be more timely about calling customers when their repair is done. I started calling them after not receiving a status call by the quoted time of 5:30 only to get no answer. The phone just rang and rang in the service department. When I tried the appointment line, I got someone in sales, who said, "Someone should be in service to answer", transferred me back, and then the phone just rang for 10 minutes. At this time, I arranged an Uber to take me to the dealership, not knowing if my car was done because no one could be bothered to answer. Along the way, the phone rang from the dealership at 6:15, where the gentleman on the other end of the line churlishly told me that my car was ready to be picked up, and that they close at 6:30. Who calls someone so close to closing time? It's poor practice and poor customer service. They're closed the next day, so without my car, I would have been sunk. Fortunately, I was already on the way and could pick up my vehicle. Put in a buffer time or something, or actually commit to returning calls when you say you will.

d. ann

Oct 14, 2016

Very nice, and cooperative but car/truck I am interested in is hard to get and I need to do a test drive. They will be in touch.

Himanshu Pant

Oct 14, 2016

It was nice to go Stevens Creek to service my car.

Laura Pignone

Oct 14, 2016

Went in for my 15,000 mile service. I was advised by Chanel that they were backed up and it was going to take some time before my vehicle would be finished. She was kind and friendly. I know it can be tough to be the frontline person having to tell everyone things are going to run past their appointment time. I wasn't in a hurry and her positive attitude made an inconvenience a bit of an after thought. It was Thursday night so free popcorn and beverages along with the football game wasn't such a bad deal. Overall I'm happy and will return. Hopefully I'll have Chanel as the customer service rep that meets me at the door. Thanks

Blanca Fuentes

Oct 13, 2016

Fast and good customer service! I went their to have have car yearly service- change oil.

Dave Maxwell

Oct 12, 2016

We brought my car in to drop off Friday afternoon for my appointment scheduled for Saturday. Dave called us later that day to let us know the recall work had been completed already, and let us know what other issues were identified. We elected to have the extra work done, and by the end of the day, all the work was completed. Amazing to be able to have my car all day Saturday when I was expecting to be without. It was fantastic! Thank you Dave!

Mary Sparry

Oct 12, 2016

great experience. all went well.........................................

Aziz Ahmed

Oct 11, 2016

Great experience with Stevens Creek Honda. Fantastic customer service by Phil Ha!

Elizabeth Porcella

Oct 11, 2016

It was efficient, friendly, competent and a great service experience overall!

MiniVan

Oct 11, 2016

The process was easy and I like the way everyone treated me.

K Yep

Oct 10, 2016

Made an appointment for 1pm for a product advisory. Was seen by a service advisor at 1:15pm. Was accosted by another customer who wanted the service advisor I was seeing because they also had a 1pm appointment. Service took 2 hours, which was shorter than the 3 hours wait time that she initially predicted.

Fel

Oct 7, 2016

It was a very pleasant walk in experience. Oil change and routine check in 30 mins.

Gene

Oct 7, 2016

I had no scheduled service but I was attended right away by my Service Advisor. He arranged for my shuttle going to work and he also arranged for my shuttle for pick up from my work to get my car. My car was ready on time as promised.

Margaret Norris

Oct 7, 2016

The service department staff is outstanding, not only in the quality of work but also in public relations. I know I can depend on them to do excellent work every time and in a timely fashion. Summer is wonderful -- she listens to me and hears my concerns, senior citizen that I am. I actually look forward to my service appointments...a free cup of coffee and a doughnut in a nice waiting area are an added bonus.

Pavel Polunin

Oct 7, 2016

My wife and I have been looking for a new Honda Civic and come across Honda of Stevens Creek. Faycal Belhocine, the Sales Consultant, has made my purchasing experience extremely smooth and enjoyable. He is very knowledgable of cars he is selling, especially when it comes to details that distinguish a particular car from its competitors on the market. My wife and I have enjoyed every moment that we spent in the dealership that day, from the test-drive to the moment when we took our new Honda Civic EX 2016 cosmic blue home. Many thanks to Faycal and the rest of Honda of Stevens Creek dealership crew for a comforting experience!

Smit

Oct 7, 2016

I purchased my brand new vehicle they still maintain to do an awesome job with its customer service. I contacted him that my oil change was coming up and even though he said he was going to be out of town that week I wanted to come in, he said that any service writer who helps me, would be able to honor it for me. So when that time came in for my to do my oil change, they exactly did that. The lady Janette, helped me out and she was nice and had my car out in an hour (it didn't matter to me because I got picked up) but I was surprised on how fast the service was done.Anyway, great customer service and reliable on their word and future promises.

Moe Mehrabi

Oct 6, 2016

Fast service and very friendly and helpful staff. I recommend this location for your auto services.

Nancy Meyer

Oct 5, 2016

Frances in the service department provided me with excellent service!

Bevian Rivas aka (ray rivas)

Oct 4, 2016

the work done was excellent and my adviser was right on top of it and kept me informed to completion. travis nunes, is an excellent advisor, the best that has serviced me of all the advised that i have had interfaced with at this dealer, in the last 4 yrs.

Ruozhou Yang

Oct 4, 2016

This is where I brought the first car in my life. Salesmen are nice and being patience all the time.

AkashAnav

Oct 3, 2016

I worked with Ali Fereydoon at Honda and he was great! He helped us get a good price for a 2016 Honda Civic and also did a solid job explaining all the features of the new car. The facilities were great and the rest of the staff was nice.Love the civic as well!

KaiChan

Oct 3, 2016

Excellent service, easy to get appointment, nice waiting area, easy to get to location, courtesy employee.

tam huynh

Oct 3, 2016

Just bought a new HR-V EX L 2 weeks agoHighly recommend Phillip and Stevens Creek Honda.Upfront , straight forward and helpful.They didn't waste our time to force us to buy anything extra,Suppose to get done deal less than 2 hours but our check was NEW ( We did used to paid IRS ) and we have to take a trip to the bank fora cashier check. Why don't they just call the bank to verify our account ?That's reason we gave 4 stars instead of 5 on BUYING PROCESS.

Jong Ho Kim

Oct 2, 2016

I would like to say my experience at Honda of Stevens creek was one of the best. Nick, the manager, help me a lot for purchasing the vehicle. Nick and the rest of the staff here that helped me to find the right car that fit my budget ! I was not pressured to anything, and in fact if I get another chance to buy Honda vehicle, I will continue to bring my business here and I would also recommend my family business here. Thank you Nick and the rest of the staff at Honda of Stevens creek.

MA

Oct 1, 2016

I dropped my car for service, a recall, and repairs which was supposed to take a day to complete but they were able to get the work done within a few hours. Very friendly and fast service.

K Coleman

Sep 30, 2016

Steven's Creek Honda handled the replacement of my two front airbags. They were very responsive and did quality work.

Sunita Merchia

Sep 30, 2016

Great staff makes every steps smooth, very impressed with the efforts provided by every member of dealership.

Siva

Sep 29, 2016

satisfied with customer service when i took my honda civic for regular maintenance

Aaron Smallwood

Sep 28, 2016

work on my car was satisfactory, but when a problem arose they did offer to correct it with some discounts and provided a rental car.

Gerald Casellini

Sep 27, 2016

I was pleasantly surprised when Adrian Cruz included a tire rotation with my oil change. I purchased my Honda at this dealer and will continue to have all services performed there. GrGreat job and excellent customer service!

Craig

Sep 26, 2016

Very efficient service, friendly, courteous staff. I brought my Honda in for 5k service and am very pleased with their service!

Marcel Fielding

Sep 26, 2016

Ramon was very helpful and professional. Very accommodating and friendly.

Minh Pham

Sep 26, 2016

Great experience and great friendly staff. Will definitely come back...

J.W

Sep 24, 2016

If you need reliable repair service,DO NOT come there.

TDC

Sep 24, 2016

Expensive parts and labor, but done in one day without an appointment. Also did the recall on the airbag without prompting.

Eva Janos

Sep 23, 2016

I just bought a new car from Honda of Stevens Creek. Jim, Koorosh, Amine, and all the staff I talked to were very helpful, friendly, and provided an excellent and professional service. They made the purchase of my first car a great experience! :) I felt and will feel comfortable contacting them for any advice or service.I recommend this dealership to anyone who has high expectations for quality of service. Your expectations will be met.

Yii Goh

Sep 23, 2016

Fast friendly service. Clean comfortable facility. Easy convenient location. Service was also completed on time as promised

Jingmeng Liu

Sep 22, 2016

Clear introduction and explanation in leasing rate calculation and important terms.

LarryK

Sep 20, 2016

The physical facilities are fine; I'm lumping in phones with facilities hence the downgrade. The phone tree is annoying; shuttles you around to different areas and then back to the main menu. In addition I found the tone of anyone answering the phones (operators and service department) to be less then friendly and welcoming. Made me feel like they were doing me a favor by talking to me.

Qihua Feng

Sep 20, 2016

I went to the Honda of Steven Creeks for my brand new 2016 AWD CRV for oil change. The advisor was really helpful; when i dropped off there with scheduled appointment, the advisor came out to ask what she could help me today and found out a free coupon for tire rotate and the other discount for oil change charge, which i didn't even know before i came in. But one thing needed to improve is that please be initiative to tell the customer how the vehicle is being done; I waited overtime to get the oil change done but in fact it was done in advance of my asking. Overall, I received the decent and good service and will come back again for my next miles maintaince service!

Frank Diaz

Sep 19, 2016

I first would like to say excellent service dept. I dealt with Steven Munoz the service writer who took care of all my needs. He was really polite and very quick to return my call to let me know what needed to be done as well as getting my Honda back to me the same day. 5 stars for the sevuce dept.!!!

Raghu Krishnamurthy

Sep 18, 2016

Excellent!!! Bought an Odyssey on Labor Weekend. I had searched for prices all around the bay area and contact Asad from Honda of Stevens Creek asking for a price, color of the van, etc. Asad matched the best price and had the VAN ready for test drive when we went to the dealership. Asad explained the various options and got the permPlate option which was scheduled within two days and delivered in 1/2 a day.The finance manager was very social and explained the different financing options. Excellent staff, facility with good coffee and popcorn while waiting for delivery of the car.In short a hassle free buying of VAN at this dealership.

Ganesh T

Sep 17, 2016

Dave Thomas my service coordinator was excellent in all areas. He gave me the priority according to my appointment time, explained all service requirements clearly, recommended things to focus on for next service and had my car serviced earlier then estimated time. Thanks Dave

Harshal Desai

Sep 16, 2016

Great Experience working with Stevens Creek Honda on getting new Car

Donabelle Cabacungan

Sep 15, 2016

It was very good services and I would recommend to my friends.

Michael London

Sep 15, 2016

Service advisor was very professional, recommending necessary service such as front end alignment.

Serge

Sep 15, 2016

was very impressed with the service and people there!

Tina Smeenge

Sep 15, 2016

My service technician was very attentive and thorough with his explanation. He also promptly arranged for a shuttle to bring home. Great Service!

Syed Ali

Sep 14, 2016

Amazing car buying experience and i would strongly recommend this dealership.

Stathis Kassimidis

Sep 12, 2016

I visited 3 dealerships but Honda of Stevens Creek won hands down. The service was excellent. The staff was knowledgeable, courteous and the process smooth. Most important of all I did not have to deal with the distasteful highballing sales tactics of their competitors.

Judith Park

Sep 10, 2016

My only suggestion has to do with contacting me after the part came in. I had to call to see if it arrived because no one notified me.

Jayashree Sahu

Sep 9, 2016

Thank you for the excellent car servicing and experience at Sonic.

Hallouma Ghrairi

Sep 8, 2016

Travis nunes helped me at Honda, he was really nice and he really did a great jobHe is very professional and hard worker For sure I will come back and will requested Travis

Krystle Bantilan

Sep 8, 2016

Bought my Honda a year ago at the Stevens Creek Honda dealership so I feel comfortable doing my service at this location. I went in to get an oil change a few weeks ago and Travis Nunez was my service writer who had helped me out. He answered all my questions I had when I brought it in, very personable as we even discussed what I would be doing because I decided to drop off my vehicle instead to wait for it. He called me and left a voice mail when it was time for pick up and assured me everything was adjusted (I had put too much air in my tire before and he made sure my tires were at the right PSI now). Overall, great customer service and great experience as always. I will continue to do my service here.

Philip Wu

Sep 8, 2016

Quality service, competitive pricing, on time delivery as promised, and clean and comfortable waiting area provided to customers. It is a great service exoerience.

John Doe

Sep 7, 2016

Got in at 7AM for an early appointment to get an oil change. The associate set everything up for me 5 minutes after I got there and the mechanics got the job done in less than an hour. Really appreciate the customer service they offered and the people were friendly. Hope the quality of service remains the same or improves the next time I come back for another maintenance inquiry.

Suntary Khauv

Sep 7, 2016

Very good overall service. Friendly and courteous.

Rama Pemmaraju

Sep 6, 2016

I had an issue with my tyre pressure and it was resolved immediately. Thanks!!

K Garza

Sep 5, 2016

Working with Asad was the best, made the entire process fast and easy. Loved the approach, so much better than what I experienced at Toyota. Thank you Asad!

Subhranshu Pradhan

Sep 5, 2016

The experience was good! Got the vehicle on time as stated.

Sharron Tracy

Sep 4, 2016

excellent service, knowledgeable, friendly and very timely. She went above and beyond, called me when the car was just about done, giving me time to get back to the facility.

Ernesto Lomeli

Sep 3, 2016

Came in for regular maintenance. Turns out I needed more work than expected and they had to keep my car over night so they could finish it up the next day. They provided me with a rental which took about half an hour to pick up.. It was a busy day for them but they still made it happen! Thanks Ricardo Pimentel and Francis Le for making it a positive experience. Ill be coming back soon for my other pending services.

Chris D.

Sep 2, 2016

Chris D. Experience Yesterday On Thursday September 1, 2016 At 11:40 P.M.The Customer Service Was Fantastic Good Excellent Made Customer's Felt Welcome!!!I Would Definitely Be Happy To RecommendMore Customer's To Your Steven's Creek Honda Dealership It's Very Clean Dealership..

Joseph Silva

Sep 1, 2016

Everyone was courteous and helpful, especially Chanel Arreola.

Kennan Wang

Sep 1, 2016

It was really an amazing experience. The sales guy Michael was really nice and patient. I got a little problem in the banking stuff, but he as well as the financing manager patiently helped me out. It's been like 4 to 5 hours to solve the problem, but they were really professional and nice. Mike even helped me out in choosing the car insurance company, and it was really a good bargain. I arrived at the dealer without any idea on the Honda in the morning, but I drove away the Accord in the afternoon. I like the service Honda of Stevens Creek provided. Fast, reliable and amazing!

Muthukumar Kuppusamy

Sep 1, 2016

A humble approach with a great service was done. Especially Steven Munoz, the man of perfect did a great job in attending the customer's needs.

Sandipan Ghosh

Sep 1, 2016

The online service appointment booking process is smooth. I could easily modify my bookings as per my convenience. At the service garage the service was really smooth and prompt. I enjoyed complimentary wifi to catch up with my work while my car was being serviced. They finished right on the committed time. So, overall the experience was really good.

Scott Weiland

Aug 31, 2016

This is the best place to get your car serviced. Everyone from the person checking you in to the management team are top notch. Special thanks to Rick Bimentel for all of his help. I was having a bad day when I came in and was short on time and he accommodated my request to get in early and with a constant smile. Thanks for everything and making my appointment go smooth and quick. He derserves a raise for sure!

Sergiy Trydid

Aug 31, 2016

Great experience - very friendly and professional. I am very impressed!

Wil

Aug 31, 2016

I bought my Honda Fit 2016 EX at Honda of Stevens Creek. I received excellent service. Phil Ha, the sale manager, was very helpful. He is excellent.

Vinod Kariyathungal Kumaran

Aug 29, 2016

I purchased honda civic from here and getting good service from this dealer on time

Mallika Gautam

Aug 26, 2016

Right from the morning line up to the advisor, my experience with Stevens Creek Honda was excellent.I'm highly impressed by positive, customer focused attitude of the whole team; definitely showcases cohesion, that, in turn, reflects in their work.

Maria Buenrostro

Aug 26, 2016

First time car buyer. Approximately 4 weeks after having purchased my 2016 accord sport, I decided it was time for a car wash. I washed the car myself at home when I noticed a 3inch long scratch on lower part of windshield. Furious I texted my sales representative, Jose Mosco, of my discovery. He never hinted any urgency to bring in the car to get looked at, he only mentioned to drop in when I had a chance. With that being said I didn't worry about rushing in to Honda of stevens creek to show the scratch to anyone. As busy of a work week I have, working 45+hrs a week, it was very difficult to drop in during operation hours. Finally after showing up for an oil change I mentioned to the service tech about the scratch on the windshield. Upon picking up the car after it being serviced, a Honda representative told me bc I didn't come in the week I purchased the car to say something about the scratch I had to pay 300$ to get it fixed. I explained how I hadn't noticed the scratch until approximately 4 weeks after purchasing the car, and how difficult it was to drop in considering my work schedule. They went on to say I waited too long and there was nothing they could do. And how I signed off on a paper saying the car was ok. This is very frustrating to me and very disappointing. As a first time car buy, how am I supposed to know to check for scratches? Or any other defects? Shouldnt a" new" car be flawless? And how am I supposed to notice a scratch with the width compared to a paper cut, when I left approximately at 10pm? As small as this may sound to some , I work way too hard to be able to afford a new car. If I'm paying for something new, there shouldn't be any flaws. The way the Honda representatives at stevens creek handled my situation was very poorly handled. If you can imagine my disappointment, in tears, I went back and forth with various representatives. All of which were not understanding what so ever. I eventually left after being made feeling like I was lieing to them. No one believed me, and the sales representative did nothing to support the fact that I mentioned to him when I first saw the scratch. My over all experience with Honda was terrible and I will be telling everyone and anyone that will listen to me about my experience. And how Honda made me feel like a scammer! And a liar! As a manager in sales myself, you never make the customer feel like a liar or like they're trying to do something wrong. Moral of the story, don't expect to be treated with respect at Honda of stevens creek, don't expect to leave with a flawless brand new car, and don't sign any papers without triple checking that the car truly is in brand new condition!!!

Nicole Daryanani

Aug 26, 2016

Loved it! Chanel is so nice and it was a perfectly executed experience! Very efficient!

Debie Pettit

Aug 25, 2016

always a pleasant experience there and they treat you right. great donuts

Luz Chow

Aug 24, 2016

Timely, excellent service. I did not have an appointment, but I only waited for 75 minutes for the oil change.

Marnie Francisco

Aug 24, 2016

My car had warning lights on after closing of the dealership. A very nice man helped me get my car dropped off and then got me on my way. The next day, Travis was my service advisor and he went above the call of duty. I needed a part and he called around to another dealer to get it. He got my car repaired in time for me to take my daughter to soccer practice. Everyone there was very nice and helpful

Yoon Kim

Aug 24, 2016

I emailed about 10different places after hours of honda dealer to buy the odyssey and I didn't expect any answer because it was too late. but I got email from Mr. Phil Ha regarding the quote right away. I asked a few question regarding the quote . He answered even after 10 pm. I think he worked at home. He was so nice and professional and I could trust what he said.. I live in fresno, Ca. But I have to go to San Jose by amtrak. because of his good services. I bought about 10 car in my life but Nobody explained the new car I bought like Mr. Phil Ha. He was the best car sales person I met in my life. Thank you Mr. Ha and Honda of Stevens Creek.

Gary May

Aug 23, 2016

Pleasant staff. Quick service. Overall good experience

Maria Rivera-bernal

Aug 23, 2016

It was fast and cool with the fact that they had a coffee machine! Also giving out donuts !

Angelita Reyes

Aug 22, 2016

I went there without any appt. but still they take me Satisfied with the service.

Gianetta France

Aug 22, 2016

I had gotten an oil change three weeks prior at a different place and when I went in Honda said that there wasn't any oil in my car. They were very nice about it and helped me with what to do for the future so I don't get cheated of service.

Gina Dyer

Aug 22, 2016

Asad is awesome! No pressure sales and after buying he has been more then helpful with any questions I have. We plan to buy our next car from Asad!

Jack

Aug 22, 2016

I live 30 miles away from dealer. There are other dealers and service stations nearer. Yet I go back to Sonic for service. That said a lot about their friendliness and service.

J

Aug 21, 2016

The service and staff were super friendly and helpful, but it took 2 hours for an oil change, even though I had an appointment. But, overall, the customer service won out so I gave 4 stars anyway.

Sunil Kolte

Aug 19, 2016

Quick service, No upselling. Good experience overall

YO

Aug 19, 2016

He was so pofessional, and it surprised to me. Easy guidance, quick operation, and proper advice.

Advait

Aug 18, 2016

Took some while before I could decide on my car. The sales person was extremely patient and helpful. The price I got here was better than all other dealers around.

Ted Selu

Aug 18, 2016

Great service employee rating A+ for Andrian really helpful explained in detailed information. Would highly recommend.

Shana

Aug 17, 2016

Awesome Dealership! I have visited many dealerships looking for my car and they went above and beyond in making it a reality!

Usman Zafar

Aug 17, 2016

Excellent experience in changing battery of my honda accord car.

Antony Loverde

Aug 16, 2016

Thanks for servicing my car. Regular service has kept my car running for over 14 years. Thanks!

Larry Flocchini

Aug 15, 2016

I've owned my Ridgeline for 8 years, purchased it from them and never had it serviced by anyone but them. They are an amazing group to work with, never had a problem, always courteous, helpful and a pleasure to work with. Mr. Morrone has the secret to staffing a great crew from svs reps, parts dept, service dept., valet and payment dept. They're all 5 star.

ElizabethP

Aug 12, 2016

It was a great service experience. Honda staff was very helpful and efficient, despite being extremely busy attending to customers with recall issues.

Jeff Fones

Aug 12, 2016

Great customer service! Representative was very accommodating about getting my car serviced fixed quickly.

Araceli Varian

Aug 11, 2016

David Thomas is an excellent employee. Thanks for your help!

Jorge Campos

Aug 11, 2016

Bobby went always above and beyond our needs ! He's the best

Kiran Parupudi

Aug 11, 2016

Excellent service. Everything was on time. Break room facilities were also great (wi-fi, coffee, tv, donuts, etc). Good reception.

Antonio Danilo Ortega

Aug 9, 2016

Antonio Walker helped us find the right car and value fitted for my family and we are very thankful for the excellent service, price and no hassle purchase. Honda Stevens Creek sales and finance team worked hard to get the deal done quickly, smoothly and great offer. I truly recommend this dealership because of the amazing service they had provided to us. Look for Antonio Walker. He can help you. Trust me.

David SanJose,sports guy

Aug 9, 2016

The car buying experience at Honda of Stevens creek went smoothly thanks to Jerry. He answered all my questions and explained things I didn't know about. All of the staff there were friendly and went out of their way to make sure I was taken care of. I was dreading buying a new vehicle but this was the easiest car purchase I ever made.

Honda Customer from San Jose, Ca

Aug 7, 2016

My 5 star review applies to only one individual--Asad Hanif. His diligence in customer service led to the 5 stars. Reasons? He listens and delivers. Plain and simple. He is not the typical fast talker car salesman. No. He listens to what you want, the questions you have, and to top it off--he has patience with his customers. I was at the dealership for a long period, and Asad offered me free lunch and water. He also allowed me to use a computer to complete some work (I did not bring my personal laptop). If you are going to buy a car from this dealership, ask to meet with Asad. The buying process (ie. financing) was slightly uneasy. The individual, whom I forgot his name, spoke too fast with terms, rates, pricing, packages, etc. Who knows if it was late in the afternoon or the fact that I was alone and a woman that he wanted to take care of business quickly. I've always been taught to be polite and not interrupt, but I needed to interrupt and ask questions for clarification. I'm not sure if he appreciated this. Overall, I had a good experience in part of Asad.

jsheehystretch

Aug 7, 2016

I brought my Honda Pilot into get its first service and everything went very smoothly. Channel was our service advisor and she was very easy to work with.

honda customer

Aug 6, 2016

very good experience. used Honda dealer shuttle service for drop/pickup during repair which was very convenient.

Gobin Bishokarma

Aug 5, 2016

Grate service I'm satisfied with them. I'll recommend my friend and family.

Juan Ambriz

Aug 5, 2016

Summer thanks for take care of me you are really professional and you provide the best customer service. I recommend Steven creek Honda for sure

JW

Aug 5, 2016

I can't say enough about Steven's Creek Honda and Travis my service advisor. They have been extremely helpful and they make every thing easy. I will continue to get my car serviced at Steven's Creek Honda and I will always have Travis as my service advisor. If you want the best experience, I recommend buying and having your car serviced at Steven's Creek Honda.

Chi Lee

Aug 3, 2016

I had a vibration issue. The front brakes were resurfaced and the vibration is gone. I am happy with the service being provided.

Ed

Aug 3, 2016

Brought a new Honda Odyssey from the dealership. The test drive took longer than the sale. Nick Doshi went out of his way to make sure we got the right model, color, and price. No hidden costs or sales gimmicks. Stevens Creek definitely had the inventory. Throughout the purchase, the car was detailed, gas tank filled, and Nick went through all safety features including pairing my phone right away so I could use the hands free immediately. Anybody can sell me car but not everybody goes the distance to make sure I drive off happy. Thanks again Nick and Stevens Creek.

Shravya

Aug 3, 2016

Had a pleasant experience buying the car and it was quick and easy process.

Flora Kahrobaie

Aug 1, 2016

Bought a CRV. Good service, nice selection of cars, test drove the crv and accord.

Marissa

Aug 1, 2016

The staff was friendly and helpful, honest, and got my repairs done within the time that was quoted to me.

Marlon Gutierrez

Aug 1, 2016

Best place to get your car serviced in the bay. Trust me, I've been to a few. Complementary donuts and coffee as well as wifi was awesome. Thanks to Steven for getting me a deal, Till the next time!

Richard Sevilla

Aug 1, 2016

Great service and advisors. Knowledgeable and forward.

Car owner

Jul 30, 2016

I was talked down to. The deals were ridiculous. Trade in too low.

Mitul Panchal

Jul 30, 2016

I am happy to choose the Honda of Stevens creek to repair the tire of my car. I have tried to search the best dealer for my car repairance and i got one.

Uncle Wing

Jul 30, 2016

Everything us good, except the price is high. Staffs are friendly.

Alireza Sharifnia

Jul 29, 2016

The agent was knowledgeable and helpful. I had a good oil change experience.

James G

Jul 29, 2016

Excellent service! Steven Munoz is an outstanding service consultant!

Karen Dunn

Jul 29, 2016

5-Star Customer Service is this dealership's strength and greatest asset Honda of Stevens Creek. It all started with a friendly email from Omar Jairoudieh, Pre-Owned Buyer, asking to arrange the lease return of my vehicle, and maybe going over some options. I made the apptmt. and once I arrived a Honda, Omar was there to greet me at the door and stayed with me every bit of the way through returning of the lease and purchasing a new one. I trusted Omar:)The 2nd step, I was met by Amir Hosseinkhani, Internet Sales Consultant, who handled the insurance, registration, price, color, etc. Great dealing with Amir who is the point guy and can answer any and all questions. The 3rd step, I was greeted by Amine Kedir, Finance Manager who is the "Closer." All paperwork for signature was reviewed, explained, and signed to my satisfaction and agreement. Amine is very knowledgeable and all paperwork was perfect and in order. The process was simple, the 3 salesmen friendly and knowledgeable and extra special care provided during the entire process. This is a tightly run dealership with attention spent on the details. After 3 years of service on the first lease, I can say the service staff is awesome as well and fast. Be sure to ask for Summer Pettigrew in the Service Department. Summer had excellent communication skills and ensured our Honda Civic was processed quickly and meticulously and had the best service prices available.

Kelsey Matsuoka

Jul 29, 2016

Summer at Anderson Honda is the best. always quick and to the point. spells everything out for me.

FW H

Jul 25, 2016

Sent in 2014 Civic for B1 servicing on July 23, 2016. Selected maintenance package of $160. At home, I realized from the invoice that tire rotation was not done. Reason stated as "NO NEED AT THIS TIME". All tires' tread condition read: 6 32nds. My previous servicing was done 8,000 miles ago.Called them and was advised to bring the car back for tire rotation. Done that. Wasted my Saturday afternoon going back for this task. 2nd Service Advisor was kind and ensured the tire rotation was done immediately. Thus I give 5 stars for him though it was not his mistake.

Greg

Jul 25, 2016

Steven in the Service Dept, was great. Highly recommend him!

happy customer

Jul 25, 2016

Very helpful customer service....above and beyond... they ask for 50 character so *****************

Mitesh Thosani

Jul 25, 2016

Amazing service. I had visited for A1 service and in no time service was delivered.

Ji-hoon Han

Jul 22, 2016

Excellent!!! Bought an Odyssey. Excellent staff, facility, and choices. Bought the car with PermPlate option on Saturday, picked up the car on Monday and already had PermPlate. Did not have to schedule another appointment.

Kavya Krishnan

Jul 22, 2016

Excellent Service by Steven Munoz. Will highly recommend

Lucy Ji

Jul 16, 2016

Employee was very nice! Great experience. He even gave me a car key cover for free when he saw that I didn't have one and had wrapped my keys in plastic wrap.

Melanie

Jul 15, 2016

Everyone was very helpful and approachable.Adrian, service rep, suggested and explained services as needed.

Nicole Mccasland

Jul 14, 2016

CHUONG was very helpful. He answered all my questions as well as the reception desk.

Richard Stefanik

Jul 14, 2016

Went in to test drive and met with Michael Collins. We told him what we wanted to drive and our budget. He was able to test drive us right away in a car that would fit our budget. We then came back a few days later to buy with Michael understanding we only had 1 hour to sign. Michael worked all the numbers and finance had all our paper work Ready. We walked in on Tuesday afternoon at 12:15 and we were done signing by 12:45. The car was already washed and detailed and ready to take home. Michael Collins took the time to listen to us and have everything ready to make this one of the easiest car buying experiences ever.

Linda Stacy

Jul 13, 2016

Nice man and communicated well. Not a high pressure salesman. After the purchase he went over the entire car to show me how it all worked. He also followed up the next day.

Shyamsundar Kulkarni

Jul 12, 2016

Good Service, good hangout area during service.drop off facilities available

Taizhi Liu

Jul 11, 2016

Dropped in my Civic 2012 for maintenance. Great service here.

andres

Jul 10, 2016

awesome hopefully i can get a deal on my next lease.

Madhavi

Jul 8, 2016

It was a good and quick experience. Easy pick and smooth formalities with various departments.

Ramchand Karumuri

Jul 8, 2016

service advisor is very friendly and helped me by getting my car repaired in good condition

Ricky Tang

Jul 8, 2016

Honda finished the service within 1~2 days in busy day. Great efficiency.

Carlos Barajas

Jul 6, 2016

I was looking for a new car. Got there at 8:45 pm. Was out the door with a new car by 10:30pm. They close at 9pm, They didn't rush me cause they were closed. Friendly staff and service.

Emily

Jul 6, 2016

My advisor was very friendly and helpful. The waiting area was clean and spacious. The whole process was very straightforward and painless.

Jose Mendoza

Jul 6, 2016

I had a blast of experiencia coming into the dealership when i bought the car as well as when i came in for the service

Zyra

Jul 6, 2016

Cheap tire patch. lasted ~1 hour 30 min, but wait time to be serviced without appointment is about 30 minutes.

Ayilin Albazi

Jul 5, 2016

Fast and friendly service. Would bring my car back.

Tony X Deale

Jul 5, 2016

From the moment my wife pulled into the drive way. 5 star service! I am usually the one to bring the van in for service but I could not get out of work today. My wife and 2 very young children brought the van in as soon as the check engine light came on. Although the Honda on Stevens Creek is always very busy and could have been an easy 2 hour plus wait, the service manager Steven Munoz was able to get the car diagnosed and serviced with in the hour.. He even took time to put on a dvd for my kids (Bugs Life this time) and offer donuts for them too. My wife had a much needed coffee. She did have to bring the car back in 2 days later to replace a sensor but that was ok.. One more hour or shop time and another donut and dvd for the kids. Great happy staff, service, and ,most importantly, my wife was happy because the kids were on the best behavior and enjoyed their wait time at the shop.

Lijun Gu

Jul 4, 2016

quality of changing oil, but waited too long (over 1.5 hour) for oil change. Usually, it can be done with 20 min.

Zhi Zhang

Jul 1, 2016

I bought my car in this dealership and did one service their (2 times). 1) I reported the wind noise (from both side doors) and made appointment for it (the guy picked up my phone first time asked me to just drop in without appointments) 2) After 2 appointments, they couldnt fix the wind noise problem, but made it even worse. 3) For both appointments, the technicians left dirty messy finger prints on my both sides door interior leather, without cleaning them. 4) I cleaned by myself after the 1st appointment. 5) I asked the guy (driving customers' car in the service area) to help me to clean the stains. He just used his hands to wipe the stains, then asked me "clean now?" Then he left. The stains actually got worse and into bigger, messier. 6) Then I have to walk into the service office to ask some "manager" to help me to clean it. 7) You might think stains are not big problems, but I am saying about the service. I believe all of you consider your cars as at least part of your properties or kids. But they dont. They treat your cars like trash. 8) You wont be considered/treated as a customer at all in this dealership. 9) You'd better to find another dealership, you dont want to be treat in a rude way.

Yenhan Chen

Jun 30, 2016

I had my Honda Civic oil change serviced at Honda Stevens Creek. The process was smooth. They were upfront about the options I had. The waiting room was spacious, and with great WIFI connection.

Rajendra Mahadevappa

Jun 28, 2016

I had given my Honda Odyssey for Tire change and servicing. They had said it would take about 4 hours but even after 6 hours there was no communication saying it was delayed. I had tried to reach the agent couple of times before I could get a status on the service.I am usually used to the agent going over all the service details and checks they have done on the vehicle. There were a couple of key items that were not discussed until I specifically went back to the agent.Finally, the agent had said he would have the van washed and cleaned but that was not even done.

Warren Winsness

Jun 28, 2016

I brought my Honda Accord to the dealership for standard maintenance without making an appointment. There were a lot of other cars lined up for service. Those with appointments got served first. My Service Consultant - Summer Pettigrew - quickly assessed the work to be done. Summer said it would take 1 hr to 1 1/2 hour to do the work. While my wife and I had lunch, Summer called and said the technician recommended changing the transmission fluid. We agreed. When we finished our lunch and a little shopping, we returned to the dealership and picked up my car. The cost was very reasonable and Summer did a great job in taking care of us!!

Margie Galeano

Jun 27, 2016

Took my car in for service on Saturday morning and the Service was excellent. Although there was a line of cars ahead of me when I got there, they were pretty quick to get to me. I only needed an oil change, but they checked everything and made sure my car was working properly. Left my car there, went for lunch and when i came back after my car was ready. The service representative went over the paperwork with me and explained everything. Overall great experience, quick and easy.

Navin Prasad

Jun 26, 2016

Everyone who helped me was way more helpful than the previous Honda dealerships I had been to.

Richard

Jun 24, 2016

Good service. Knowledgeable technicans. Service was done in a timely manner.

Robert Dexter

Jun 23, 2016

I was please with the professionalism and the follow-up. Strong orientation towards satisfying customer.

Sandra Nguyen

Jun 23, 2016

Steven was great and helpful with the car services and inforation.

Maria Laravargas

Jun 21, 2016

Showed up to get a regular oil change. I had no appointment but that wasn't a problem they took my car in and maintained it.

Ramkumar Rajendran

Jun 20, 2016

Quick and great service - they also serve free coffee and popcorn

Sneha Devarapalli

Jun 20, 2016

I had been to Honda of Steven creek service center to get my car brakes checked out.Its been a wonderful experience getting my car serviced at this center. The Customer service has been excellent. I have been assisted by 'Chanel Arreola' (Service Advisor) who has been very kind and supportive. She has been an immense help in guiding me through various options and helping me getting the right service.

Santhosh Subramanian

Jun 19, 2016

Everything was good and organized. I bought my car from here so I am familiar with this.

Conrad Ortiz

Jun 17, 2016

My Honda CRV was on a recall list for the TAKATA airbags. The dealer, Honda of Stevens Creek did a superb job of availing a rental cR FREE OF CHARGE while waiting for the airbag to be available .I have the use of a Free Car Rental courtesy of the dealer for at least 45/50 days.Honda of Stevens Creek,service manager is very helpful and courteous .You have my business when I buy another HONDA.Conrad Saratoga, CA.

Les Sclar

Jun 17, 2016

Service dept., is one of the best around,.customer service is number one for them.friendly manner & listen to the customers

Leticia Lopez

Jun 17, 2016

My only complaint & this goes to senior management, at GMC ( my last new SUV) everyte I took it for a service they washed my car inside & out it was a great detail that made me happy .... Just s thought something to consider.

Akhilesh Tinniyam Kannan

Jun 16, 2016

My service took just close to 2 hours (from waiting to check-in my car to receiving my keys afterwards). I guess it depends on the type of service you are doing. They had a lounge which had wi-fi so I could work from the lounge during the course of those 2 hours.

Christopher Emura

Jun 16, 2016

This is for the sales department only. We were looking for a minivan as the weekend family tour bus and had the Odyssey EX-L in mind. Checked out a number of dealers.The test drive went well but then things went slightly off the rails with a misquote during negotiation. But hey, everyone makes mistakes. And:1) it was what I saw as an honest mistake in this case2) as we all know, how a business deals with those mistakes is often what matters mostPedram Baniamerian, Chadd (spelled with a double 'd') and the team at Honda of Stevens Creek made things right. And during the close, no one got carried away with the industry standard up and cross selling, push to finance, and so on.A good experience, good price, and a wonderful product.

Eliana Foden

Jun 16, 2016

I didn't have an app and I needed oil change, they did it right away

John Haydon

Jun 15, 2016

Travis was a great service rep, kept me informed throughout the process

Nitin S

Jun 15, 2016

Great customer service by Service And Parts department. My Car had AC issue (new car, 2 yrs old). They suggested everything which can be done under warranty and took care of my car. Next morning, drove it back. No hassle.

Steven Nemirov

Jun 15, 2016

Rick was excellent. Great customer service. Car serviced in a timely manner - was here on a busy lunch hour. As Rick promised, car was done within an hour.

Alice Horio

Jun 13, 2016

I bought a 2016 Honda Civic. Buying cars is not one of my favorite task to do. Your salesman made it very pleasant to purchase the car. There were no hassle and easy to pick a car. Completing all the paper work went by real fast. You have knowledgeable and caring staff which made this transaction a happy customer. Keep up the good work.

Elena Taboada

Jun 13, 2016

Awesome dealer, very good prices and excellent customer service, they come to my place the next day I purchased a used car to deliver the second key and valet key!! I will definitely comeback for another car, ask for salesman name Ramon :)

Jack Lacorte

Jun 13, 2016

Travis kept me in the loop with the progress of the service and when giving me repair options I did not feel pressured at all to get anything I wasn't sure I needed. Very happy customer.

Kameshwar Singh

Jun 13, 2016

Very good and comprehensive service they have provided.Their time management is also very good

Phuong Tran

Jun 12, 2016

The sevice was great,im happy had a new car at Steven Creek Honda

NikhilB

Jun 11, 2016

My buying experience with Honda of Stevens Creek. I went and told my budget to Sales consultant for the model I am wanted to buy. He immediately came with some proposed quote but when I gave reference of my friend who bought the same car they immediately gave a me a great price. So I quickly closed the deal and finalized purchase of car. Overall I am happy with buying experience and would highly recommend them.

Sade M

Jun 11, 2016

Thanks so much Travis for all your help and assistance! I knew my car was in good hands when I came to you! I will most definetly be returning to this Honda Location!

Jose Sanchez

Jun 10, 2016

Service was quick and gentleman who helped was very helpful.

Sijo Paradayil

Jun 9, 2016

Mike was the representative who represented for honda stevens creek. He was excellent in clarifying my queries and understanding my need of the vehicle. He was supportive and took extended time which made me happy and finally choose to buy from Stevens creek honda rather going for a different vendor.

Mithil Rangdale

Jun 8, 2016

I had an issue with my AC not working. Honda at Stevens creek were prompt in addressing it and it works like charm now.

Trung Vo

Jun 8, 2016

I bought a Honda Accord ,the salesman very nice, he helped me a lot, l happy to buy that car.

Desiree Reyes

Jun 7, 2016

Nice staff, fast attendance. The waiting area was a bit dirty, but had lots of space & places to sit. Got an oil change & a tire rotation, was done in a little over an hour. I booked my appointment online which was a snap I was able to get a last minute appointment for Saturday afternoon. Regarding the service they were fast, my advisor "Bobby" informed me of my options & mentioned a possible leak. They gave me details as to what warrantee applied to my service received. I had showed Bobby a coupon I had found on their website and asked if it could apply to the service I was receiving that day, he explained that it did not but he still gave me a $10 discount & gave me the tire rotation free. He was a sweetheart & I am grateful for his professionalism & efforts to keep me happy even if my coupon did not apply. Overall good service! When I left the dealership I started hearing horrible noise coming from the front of my car. I had to quickly return to the dealership & inform them of this new issue. They were prompt & had a mechanic come w me for a quick drive to figure out the new issue. Mechanic said it was that my back tires were worn out and according to the rotation they were switched and now they were the culprit for the noise. I did appreciate the explanation, I just wish they would have ran that information by me before I had left the dealership after the service to save time. It's my first official car so a heads up on that would have been nice. Bobby was quick to attending me again and had even offered to have them rotated back, due to lack of time but I had to decline due to lack of time. Bobbys offer was greatly appreciated! I had to wait until Saturday, due to no available rides. Recommend getting serviced here if you have the time to wait or a friend to give u a ride, I do wish they offered free rental cars to cut out the stress of getting an appointment during regular work hours.

Gerardine Ly

Jun 7, 2016

People were so helpful. I manage to get my own shuttle when everyone was going in the opposite direction. The servuce advisor was very helpful.

Jayarr

Jun 7, 2016

I bought Honda Pilot 2016 and it was awesome to drive,bigger space and low gas mileage

Jirvin

Jun 7, 2016

Overall experience was good. Only issue was check-in. They were running late but got people thru fairly quickly. Other than that, good job!

Mayra Fernandez

Jun 7, 2016

2016 honda accord sport..staff not pushy yet helpful and was willing to work with me

Pedro Angus

Jun 7, 2016

Service attendant was very polite and respectful. Would like to come back again for my next car service.

Susan Senneck

Jun 7, 2016

Service person Summer did a great job.Fast service.Friendly and clean place.

John Popplewell

Jun 6, 2016

I have been coming to Stevens Creek Honda since I bought my veh ( purchased at a diff seller ) Their staff if always great .....

Khaterah Atefy

Jun 6, 2016

Great customer service, transparent pricing, timing, and overall excellent

Seiji Armstrong

Jun 6, 2016

I leased a 2016 CRV from Doshi. While his email game wasn't the strongest - short replies, not always answering all my questions - once we visited the dealership he was very smooth and made the whole process as easy as possible for us. Being semi-new residents to US, there were issues with our short credit history but they were clearly explained to us and we were aware of what was going on the whole time, which I appreciated. The price quoted was reasonable, and a fair bit cheaper than other dealerships who try to play all the games.

Herb Schilling

Jun 4, 2016

Service does not get better than this. An excellent contact person set up my 7:00 AM service appointment. I was first in at 7:05 AM and the first out at 7:50 AM as promised.

Anand Ramakrishnan

Jun 3, 2016

Helped me to pick the best coupon. Within couple of hours my car was ready to pickup.

Jagpal Singh

Jun 3, 2016

I am satisfied for my car oil change.Customer service is excellent.

Joshua Wang

Jun 3, 2016

I always go to Honda Steven Creek dealer for service since I can get the best service I need. Service Department there are very nice and helpful.

Liqing Zhou

Jun 3, 2016

Great Experience! Good Job! Patience! Excellent! Explain very clearly to me!

Elaine Abordo

Jun 2, 2016

i used to go to Honda Hayward. their service was good. howerver, i recently moved to san jose area. in my surprised, honda of stevens creek was very efficient and customer service was excellent..i was even telling my family how great was the service. it was very proffesional. of-course i would come back and have my car service here... i felt very special...

Maribel

Jun 2, 2016

I was greeted with a smile and was assisted with great patience. Through the process, I found Stevens Creek Honda a place of good business.

Ruby Figueroa

Jun 2, 2016

I'm very happy with my new Honda Accord we had excellent service and our sales consultant Carlos was very attentive and helpful we had a great experience with him!!!

Seok Tae Kim

Jun 1, 2016

My car went through the engine oil combustion check program for a possible recall item & the engine was repaired by that issue. Though the rental car coverage was not available by Honda's policy, I am satisfied with their prompt notice & service in time.

Valued Customer

Jun 1, 2016

I went in for an oil change for my 2012 honda accord and the employees were super friendly and even did a complementary tire check. I was provided with excellent service and would definitely recommend Honda of Stevens Creek!

Bobby Nguyen

May 31, 2016

Thank you for a fast and smooth transaction on my brand new 2016 crv.

Lind Gee

May 31, 2016

They fit me into their schedule for a normal maintenance service while I waited, and finished in an hour.

Manishi Rajora

May 31, 2016

We had an excellent experience working with Service Advisor - Bobby, His name shows at Choung Nguyen on the invoice. Bobby was very professional and he understook clearly what we were looking for. We wanted the service to be done in less than 2 hours as we were leaving out of town for the Memorial Day Weekend. Bobby made sure that our car was all serviced (1st 5000 miles servicing), tires rotated and all before time. Would highly recommend Bobby to my friends.

Julie Boblenz

May 30, 2016

I have been a Honda owner for over 30 years, in fact bought my first Honda from Stevens Creek Honda and have always had my car serviced by them. I have never had any issues with them

Liang Peng

May 30, 2016

Personnel are warm. Service was Timely. Report was complete. Phone communication was smooth. Also, I like the lobby with TV and coffee / donuts.Will definitely consider come back next time and make recommendation to friends.

Nancy Poulsen

May 30, 2016

The service was very good and the staff was helpful

Pablo Gabriel

May 30, 2016

We were driving and a light went on to check on the tires and decided to stop by the Service Department at the Honda Dealer in Stevens Creek to get it checked. We were greeted right away by the Service Representative and Rick, the Service Manager, handled the problem right away. There was a nail on one of the tires and the Service Department fixed the problem. Thank you for the excellent Service!

Rizwan Ghaffar

May 30, 2016

Efficient and good car service experience. Staff is courteous and quick. Waiting area is well maintained with Wifi availability. Was surprised to see muffins etc for the breakfast.

Robert Park

May 30, 2016

I called the same person I bought my other car from in 2006. Jerry Mohan is awesome to work with and available with any questions I might have. Appreciate knowing he does the best for me in getting a fair price. Would recommend him to anyone.

Thomas Chan

May 30, 2016

The buying process is pretty smooth the sales rep is pretty thorough the facility provided lot of choices for you to pick the process is fast

Anil Talluri

May 27, 2016

I bought Honda CR-V EX from Honda of Stevens Creek. Got good deal.

Padmini R Kumar

May 27, 2016

Dave was courteous and fixed my car and have no problems since

Jefferson Lee

May 26, 2016

explained to customer very well all the detailed information regarding the service rendered.

Stephen Anderson

May 26, 2016

Great Team, Vianni and his team are all awesome...

Jamie Scarfo

May 25, 2016

I came in with two bald tires and a nail in the 3rd. Travis was wonderful. He walked me through every possible step in the repair process before I left. He even called prior to the repairs, after my car had seen the Honda doctors, just to confirm what measures they would be taking. He provided superb customer service every step of the way. Honda is lucky to have him working with the public. I'll be back to this location for my 30,000 mile check up because of him.Molly helped me with the payment portion and she was excellent as well. No one likes paying for new tires but her charm, wit, and humor left me feeling great when I walked out of the dealership. People like that are hard to find, but also the bones of a good business. Thank you for providing an amazing experience Stevens Creek Honda service team! You hard work has not gone unnoticed, and it is appreciated more than you know.

Tore Kellgren

May 25, 2016

We turned in our car for repair after receiving a letter about a recall to have the airbag fixed. The service representative was very pleasant and went through the process in an informative way. We were provided a rental car for the duration as the parts were not yet available. Once the parts became available the repair was done quickly and we are now happy to have a safe car to drive.

Craig Hamasaki

May 24, 2016

We came in looking for a Honda Pilot "Touring" vehicle and had a very pleasant experience dealing with Asad and Aaron.

Emily Esparza

May 24, 2016

My experience was superior. I really enjoyed working with Nick. Thank you for the excellent customer service.

Jelyna Lugtu

May 24, 2016

Phoebe was the one who help us is very friendly and nice. She works at stevens creek branch. Even the finance manager was nice and not bossy.

Balaji Bashyam

May 23, 2016

Service Line was way too long. Almost 30 min wait - in spite of an appointment. After that all was great.

David Gabriellini

May 23, 2016

Excellent as always. My service rep was great! AAA service

Jinhong Zhang

May 23, 2016

I was there to maintain my car. It was a great experience.

LoveMyNewCar

May 23, 2016

Our sales associate Ali was great. Very straightforward, knowledgable, and patient. Ali made my first car purchase a great experience :)The finance guy was the complete opposite. He was unproffesional.

Ray Choy

May 23, 2016

Service reps (Francis and Adrian) were very helpful and friendly.

Regin Ambrocio

May 23, 2016

Very professional and very helfull. Will recommend to a friends and family. Definitely be back to this dealer.

Hector Gutierrez

May 22, 2016

Very Good experience, good service ,good facility ,fast and no appointment need it.

John

May 22, 2016

Travis is the Service consultant who helped me for my visit at the Steven Creek Honda to program my new car key. He provided me with excellent service with great care and respect. The entire experience could not have been better. Thank you Travis for your great service, and I hope you can help me again!

Camille Rozeira

May 21, 2016

Bobby was great! The process was easy and I was able to get a shuttle to and from work.

Gloria Sandoval

May 21, 2016

Great experiance, Summer was great person very knowledgable of her work. She remembers my previous visit and reminded me what needs to be done. All personal were great!! The car was finished at the time was schedule!!!!

Jesse T

May 21, 2016

Fast check in, easily done. Very polite. Clean facilities with snacks and wi fi made the wait easier. Finished on time.

B W

May 19, 2016

This is the first time in 9 years that I was not overly pleased with the service. Felt like I was being pushed for repairs. Maybe because they know more about cars than I do.

Jimmy Yen

May 19, 2016

David is a very good salesHe very patiently introduced a variety of Honda cars, we got a H-RVThanks

Jp

May 18, 2016

bobby was my service engineer, he addressed all the problems and the car was ready as told. Very kind and receptive folk there. I would recommend this center to a friend

Lam Luu

May 18, 2016

Good and fast service. Informative process and the waiting time is not too long.

Mark Miano

May 18, 2016

Great management, staff and services. I highly recommend Honda of Stevens Creek.

CK Butterfield

May 17, 2016

Good attitude with the customer service staff. I arrived earlier than my scheduled appt time. Staff took care of me in a timely way, explained the process. Good followup phone call when my vehicle was ready.

Darren Anderson

May 17, 2016

Fantastic service and Dave was a great am service advisor- highly recommend. The service is even better than when Inworked there some 25 years ago!

Jay

May 15, 2016

It was great experience today for me for my first time ever servicing a car. they went through the list of things they will do in the service. I was said it will be done under 2 hours, but to my surprise it was done under an hour. Nice list of things they did in the service along with my bill. Over all a great experience.

Jules

May 15, 2016

My Service Rep., Summer kept me updated on the progress of the repair which I really appreciated.

Billie Cottrell

May 14, 2016

Efficent, and courteous . Delivered earlier than expected. I would take my car again for any service.

MG

May 14, 2016

Honda of Stevens Creek did a great job with an oil change and tire rotation. Quickly done and excellent customer service!

Ray Sung

May 14, 2016

I am very satisfied with the services at Stevens Creek Honda.Service adviser Eber is very nice and helpful.They always provide a free multi-point vehicle inspection and give you a checklist report.will definitely come back to this dealer.

Mike

May 13, 2016

Mark and Jim in internet,and Chadd sales manager customer service outstanding I was shopping for a new car, inquired over Internet, they were very transparent. Had to put purchase on hold health reasons.If you need a Honda see, Honda of Stevens Creek.

Nicholas Williams

May 13, 2016

I chose an early morning time-slot so I could get on with my day. They greeted me as soon as they opened, got me in and out in a respectable time and even answered some questions I had. The Service Advisor was polite, quick, and efficient in making this an easy process.

Roland Masse

May 12, 2016

Brought in my Honda Civic for its first service. I found the service at Stevens Creek Honda to be excellent.

Yu

May 12, 2016

The staff was nice and the service was good?I did the car service?and i was very satisfied.

Jane Dredge

May 11, 2016

I had a very limited amount of time to have the work done.they were very understanding of this.

Luis Gonzalez

May 11, 2016

Travis was excellent I will recommend to ask for him when getting car service

Mom and Dad

May 11, 2016

We had a tire and a back up light repaired. The tire had 2 pin holes. Repairs done as we waited.

Sudheer Peddireddy

May 11, 2016

Did the 30k/3yr servicing and the advisor explained what and why I need to do to keep my Honda care valid. I was dropped off and got uber credit to pickup and was completed in the time promised. Overall, great customer service.

Harsh Roogi

May 10, 2016

I took an appointment, went in. Gave car oil change. The guy checked each of car part and suggested what is good and what is not so good and also what can we replace next time. Very thorough. They dropped me back home and picked me up after the promised couple hours for repair.. The work was clean, the process was simple and staff was very courteous. I will definitely go again here.

Josh Oshinky

May 10, 2016

It was great! I would return for future repairs on my Honda Minivan.

Sayyad Mehathab

May 10, 2016

Great service within the given time. There were multiple options given for service with reason and explanation to chose the best one for me. Happy with the over all experience.

Cathy Plowman

May 9, 2016

I brought my 2016 Accord in for it's first A1 service. I had an excellent experience from beginning to end. I specially enjoyed the comfortable spacious waiting are while you wait you can enjoy a cup of coffee and watch a little tv. And I was only there for an hour! Way to go Stevens Creek Honda! You make owning a Honda a great experience!

Dolores Tomita

May 9, 2016

I have always had excellent service from my Honda Dealer on Steven Creek Blvd. Theservice attendants keep me up to date with what I need and explain everything I need to know. It is always a pleasant experience.

Edith Hernandez

May 9, 2016

I went in to get an oil change and the service was great by the employee who helped me.

Julie Barrett

May 9, 2016

Friendly service from the time I walked in the door to the end of service when I picked up my car. Easy and fast.

Mark W

May 9, 2016

Normally, I am very satisfied with my experience here. I will be coming back even though there are some suggestions I have. I set my Saturday appointment online several days prior to bringing in my car for an oil change and tire rotation. When I arrived, I was directed to wait in line and was given a number. Even though I had an appointment for 11:15, I was told to wait and wasn't processed until 11:45. Several times, I informed staff I had set an appointment. My concern is that non-appointment visitors fill up the drive-in reception area. Maybe too many cars in one area and too few staff without a clear idea of who has the appointments? 2 hour wait for the service.My suggestion is that an appointment line be established so that it's apparent who has priority. Also, are there too many appointments times offered for online users with not enough support? Especially on a Saturday.David was very apologetic and gave me a free tire rotation for the wait. The staff was overall very nice and acknowledged my concerns.

Fahad Ahmed

May 8, 2016

This review is for Pettigrew, Summer.I visited Honda Stevens Creek service center for tire change & was attended by Pettigrew, Summer. She provided me with feedback on life of other tires & which ones should be replaced to ensure car stability. She ensired a quality & on time work.Car was serviced in time & I was picked & dropped from service center which saved a lot of time of mine.I would recommend others to opt for services from this Honda center.

Flora Freitas

May 8, 2016

Travis Nunes was great from early morning drop off to delivery of my vehicle. Very responsive and attentive, which are very important attributes especially when dealing with service and being without a car. Thank you Travis and thank you Honda of Stevens Creek. One other important note... given the time of my appointment, I was able to drop off my car/check in and get back home by shuttle within an hour.

Mario Reyes

May 8, 2016

Staff is always friendly and has us in and out in a timely matter. Which is why we keep coming back to this Honda for services.

Brian Castaneda

May 6, 2016

I came there for a scheduled oil change, spark plugs and valve adjustment. Service person (Bobby) tried selling me tires, rotation, brake fluid change, even after i told him i came there specifically for certain services. He also said because my car had an airbag recall i could get a rental until the car was repaired, but i was skeptical when he said that it would be a free rental. Also after waiting for 15 minutes he returned to tell me they didn't have the spark plugs for my car and that i would have to come the next day. Then he offered me a rental but said i had to come back at 1pm, keep in mind i'm there at 7 am already. Not convenient. I asked him if it was a no charge rental and he really didn't answer that question.Again I got call back and was told all my brake pads were worn and it would be 299. I said no thanks. They did however do the valve adjustment , spark plug, oil change faster than expected and I was surprised they finished it by noon.Previously my wife had a similar experience with her car airbag recall. On a scheduled repair they said they ran out of airbags and we would have to wait a few weeks. They could have called us to notify us that they didn't have any in their inventory. On return they repaired the airbag, later to find out they sent a second recall of that airbag and had to have it repaired a second time. 3 trips on 3 separate days. wow.

Jim Woodward

May 6, 2016

Got an oil change done. Other than taking a little over 1.5 hours (may not be their fault as they were real busy), they did a exemplary job.

Juan Ambriz

May 6, 2016

Steven creek Honda have the best customer service in the Bay Area

Michelle Baleria

May 6, 2016

Excellent!!Friendly went above n beyond I always come here to service my vehicle everyone I've talked to very professional does their job great!!Each Dept

K Danko

May 5, 2016

Scheduled maintenance including tire rotation was done in one hour, as promised. Free coffee, free wifi access included.

Young Kim

May 5, 2016

Additional recommendations other than the main service - oil change - were highly effective.

Chris Kurian

May 3, 2016

Service was excellent and vehicle was delivered at the mentioned time. Staff are really good and have good courtesy..

Gail Tofani

May 3, 2016

Everybody was very pleasant and helpful and Honda did only what I asked them to do (and apparently only what needed to be done), which I appreciated.

Jennifer Lukanta

May 3, 2016

The employees at Honda of Stevens Creek are really nice

Josephine Yusim

May 3, 2016

Your fleet dealer was very helpful. I will come back to service my car.

Shahab Rooznov

May 3, 2016

I went for an Oil change, The lady who helped me was very friendly and she inspected my tires and wipers as part of the reception. After the service she explained that they have checked all my the fluids and breaks as well. Overall I am very satisfied with this experience.

Thu HuongThi Ong

May 3, 2016

Almost 2 years ago, i made a deal on the phone to buy a Honda Accord. When i came to signed the papperswork the interest was higher than what we deal on the phone. I didn't pay attention but my friend did. We when to talk with a manager who is tall and dark skin. He didn't explain anything but just grapped all the pappers from my friend who was pregnan and popped anytime.My friend said:" is that how you treat your customers."He said:" i'm not gonna to sell this car for you."We walked out. Mike. the sellman, kept saying" sorry" to us. I decided to buy the car because I felt sorry for Mike but not the manager.For the car serviced: Excellent.For shopping cars: What do you think ???

Alfred Marku

May 2, 2016

Great service And great shuttle Service and the Driver was great new the area very well.

Customer

May 2, 2016

The stuff talked with me very friendly and the work finished on time he estimated.

Lily Yang

May 2, 2016

This facilities is close to my home and the facilities has bright and big rest area for the customer to wait their vehicle and have good service, so I always bring my car to here for service, I will tell my friend to here if they need the car service.

Shiho Spencer

May 2, 2016

I went there after went to other Honda dealer. I asked for the exactly same car. This dealder had a better deal and matched up all my needs. The customer service was great! Friendly and no pressure attitude.

Wen Dong

May 2, 2016

It is great! I do enjoy my experience at Honda Dealer of Stevens Creek!

Abdullah Kurwa

May 1, 2016

The service is outstanding from start to finish.My technician really knows his "stuff"___ fantastic fellow.

PilotCV

May 1, 2016

My car was diagnostic that need to replace one part of air condition that damaged. However, original I was complained that the engine made noise that need to look. I believe the technician had wrong diagnostic after a test drive to replace something that was still good and in working condition.After picked up my car, the noise is still there coming from compartment engine not from the air conditioning. But we had paid for the air conditioning part which is very expensive that was not causing the noise!. I'm not very happy when I learned that he had missed diagnostic my car.

Gary Conti

Apr 30, 2016

I have had cars serviced for over 50 years and I have never been treated as well as I have at Stevens Creek Honda for the last 5 years. I always see Jeanette Conner in Service and she is incredible. If I leave a message she always gets back to me promptly. When I leave a "laundry list" of things to check nothing ever falls through the crack. When I arrive to pick up my car someone always promptly meets me in the drive and gets my car. The billing is always in order and ready and always just as promised. I just can't say enough good things about Jeanette and Stevens Creek Honda. I will never use another Service Dept as long as I remain in the Bay Area.

AM

Apr 29, 2016

I've been to this service department several times. Each and every time, they have surprised me with their excellent service. Recently, they fixed my car's brakes. Earlier, they replaced the air bags that were on recall, and changed the battery on the car's keys when the batteries had run out. The service was great, and their charges were appropriate and reasonable.

Jasmine

Apr 29, 2016

My buying experience at Honda of Stevens Creek was quick and easy. Jerry Mohn was great and pleasant to work with. He followed up with a call a few days after the purchase; very nice.

Joshua Rose

Apr 29, 2016

Added a free tire rotation. The service was done in a timely manner.

Mohammad Shariatmadari

Apr 29, 2016

I bought a Honda civic EX 2016 last week. The dealership personnel are very polite and patient. Especially Ali Fereidoon helped me to find exact car that I was looking for. The buying process is fast.

Trisha Nugent

Apr 28, 2016

My car is less than two years old, and the battery was already failing. After AAA jump started me, I called to see if the battery was covered under warranty. It was, so I drove straight over. I was greeted right away, told him the problem, and they got to work. Within 10 minutes I was back on the road with a new battery and never even had to leave my car for a second. Fast, courteous service.

Zoom Zoom

Apr 28, 2016

Jim answered the phone when i called about a used car I was interested in.Ask If they still had it he said they still did and I set up a test drive appointment.Ramon greeted me as I showed up got in the car within ten minutes. He was very helpful,friendly,a pro.Bought the car overall a great experience.Will buy from them again.Drove off with my new used car and some gifts i.e key fob and shopping bag.

Mohammed Islam

Apr 27, 2016

It was a great experience. I love to go this dealer.

Samantha Gordon

Apr 27, 2016

Came in with high expectations and left very satisfied. My salesman Koorosh was very helpful and not pushy. He answered all my questions and if he was unsure he still went and found me an answer. He was very patient and in no hurry to get me to decide. I feel great about my purchase and I look forward to enjoying my car. Thank you again Koorosh!

John Perry

Apr 26, 2016

Originally needed a tire fixed/replaced 2nd Visit was for my scheduled Oil and maintenance as it was more convenient to Work than the dealer I bought from.Did a good job !

Nilesh

Apr 26, 2016

I was pleasantly surprised with the prompt and great service on my last oil change for my new car. The rep was knowledgeable and answered all my questions. The service was done sooner than I expected.

K. Khadivi

Apr 23, 2016

Great, fast, and honest service! Went in for a test drive and walked out with a brand new Honda Accord. The salesman, Koorash, was very knowledgeable and made the car buying experience easy. I'm really happy with my new car!!

Ahmad Sanad

Apr 19, 2016

Great experience. Staff was helpful and professional. Would definitely recommend to others.

Marquis Fleming

Apr 18, 2016

Asad was great. He was very straightforward and honest, and informed us of the best purchasing option for my situation. He was very knowledgeable and answered every question I had.

Fangchi Chiang

Apr 11, 2016

Good services. Service consultant explained each service package clearly and gave good recommendations.

Puri Villanueva

Apr 9, 2016

Brought my Honda Accord for an oil change advisor was Steven Munoz who was really very helpful great guy . Before I left also asked him for quotes of my other car which he patiently searched and advised. I thought of bringing my other car a Pilot the following week but ended bringing it the next day looking for Stevens who helped all the way taking care of what I asked to be done . Thank you very much Stevens Munoz I am a very satisfied customer . I would highly recommend to my friends To take their car to Honda at Stevens creek and looked for you Stevens as the advisor . The facility is clean Wifi and big screen a plus.

Gaurav Agarwal

Apr 6, 2016

Good Experience with the service agent. The work was done very quickly

Julie

Apr 4, 2016

To Whom This May Concern:Good morning. As great as Travis was with his professionalism and humor, I'm not sure that the costly repairs were absolutely necessary. I respect the hard work and thoroughness yet I discovered later that my mechanic charges nearly half the cost. This is something to consider. Nevertheless, thank you for taking care of my CRV. Have a wonderful day.

Maksym Petrov

Apr 4, 2016

We bought a car from this dealer. Last week car service was the same great.

Joonlee Ooi

Apr 3, 2016

We had a great experience buying our Accord from Honda of Stevens Creek. We did not have to haggle for prices. After our test drive, we negotiated and the sale person gave us a good price to close the deal.

Michelle Warren

Apr 1, 2016

From the moment I walked in the door to the minute I drove away everyone at Honda Of Stevens creek was progressional accommodating and friendly. I felt like a valued customer. Mark and amine are the best!

Civic Owner

Mar 31, 2016

Got my battery replaced. They offer free shuttle, so that I don't need to wait there. Great service.

Thomas Foo

Mar 31, 2016

David made it very easy for us to purchase the car.He was knowledgeable and made us feel at ease.There was no pressure placed upon us.We will be looking forward to purchasing our next car at this dealership.

Weibin Zheng

Mar 31, 2016

Doris provided professional service. It was my first time there. But I will do the service for my car there every time!

Quoc Le

Mar 30, 2016

Customer service is very nice, and technition at Honda Steven Creek is the best. I want to say thank you very much Honda Steven Creek.

Howard Fry

Mar 29, 2016

I called the Parts Department for a replacement Master key, and they gave all my information to the service department, so no need to repeat anything and straight to the point. Very easy and on-track.Best price around for a Factory Master Key.They have great service on Saturdays, with no problems scheduling an appointment. Was keyed correctly and done in less than half the time they quoted, to my surprise and pleasure.Same story and theme from all the Honda employees. Excellent communication with no surprises. I will return.

Vinh Du

Mar 28, 2016

What a great experience shopping at Stevens Creek Honda. I got a deal that I could not refuse. Thanks to Phillip Nguyen.

Wendy Herington

Mar 28, 2016

It was fast and easy! My tire poped and they were able to fix it within 45 minutes on a Friday evening. Great service

Sheldon Carroll

Mar 24, 2016

Very friendly people. Easiest car buying experience we've ever had. Service department fast and efficient. Waiting room very comfortable.

Chetan Moolky

Mar 21, 2016

Great Service, Technician helped was very knowledgeable. My car had some recall. Technician called me on my cell to say they will fix it. Overall I had a great experience,.

Gloria CZ

Mar 21, 2016

The service was very quick, service was friendly and people in the dealer were willing to support you extra mile.

Hector Garcia

Mar 21, 2016

Best services ever. Everybody was nice to me .....,

Isamu Sumi

Mar 21, 2016

They were really friendly and did great job!They finished faster than I expected!!

JW

Mar 21, 2016

Very Easy - and Quick Plus they were nice and accommodating.

Li Chen Yuan ( Olgui)

Mar 21, 2016

Sales attitude is good and updates status efficiently.

Phuong Nguyen

Mar 21, 2016

VERY GOOD PERFOMANCE AND ON TIME SERVICE WITH REASONABLE PRICE.

TC

Mar 11, 2016

Phil is very helpful and respectful while I shop for a 2016 Honda Civic. Since I work weekdays 8-5, he communicates with me through text and alerted me when there was news of a new car coming in. I would definitely recommend Phil to anyone looking for a diligent person to work with!

Long Truong

Feb 24, 2016

I went to the dealership to get my car serviced (oil change, rotate tires) The process overall took about an hour. I gave the keys to the staff and went to wait in the waiting room.

NDJ

Feb 24, 2016

Good, We could get the car with features desired for

Maythin U.

Feb 23, 2016

Excellent service for my Hoda Pilot's new Oil Pan replacement.

Quyen Nguyen

Feb 23, 2016

Phillips is friendly, professional and courteous. We had a very good experience working with him. Will recommend him to our friends in the future.

Yao-Chung Chu

Feb 23, 2016

Service Advisor Travis Nunes is very nice and helpful, I am very appreciated !

Jason West

Feb 20, 2016

Easy no hassle friendly service. Service department professional staff ehom are honest and very trustworthy.

Paul Char

Feb 16, 2016

I purchased a new 2014 Honda CRV from Honda of Stevens Creek in January or February of 2015. My first service was in February 2016. Doris Corea was my service advisor and took care of me at that time. The service I received from Doris and the dealership was excellent. I will return if I need to fix or service the car again.

Joshua Bartel

Feb 15, 2016

From introduction to vehicle to purchasing everything was easy, friendly and efficient

Shuo Li

Feb 12, 2016

I chose this dealer for my first car and I am never regret. That's why I am choosing it as my car maintenance provider.

Mohammed Maidul Islam

Feb 10, 2016

Adrian did a great job. His service is pleasant. He tries satisfy customer as much as he can.

Anil Saraogee

Feb 8, 2016

Great Everything was good

Pavel Pogodin

Feb 8, 2016

I had the most amazing experience at Honda of Stevens Creek.

Zain

Feb 7, 2016

amazing experience, very fast service. I would highly reccomend my friends to go here

Paul Krill

Feb 5, 2016

Everything was fine - the work was done quickly and properly . I am satisfied.

Shao-wen Yang

Feb 5, 2016

Friendly, fast and responsive. I will definitely come back for another car for my family.

Bonnie Balzer

Feb 3, 2016

Our family has been so pleased and well treated. Over the past 8 years we have purchase and leased four Hondas.

Leonard Pirouzi

Feb 3, 2016

Service department did great and Adrian was exceptional

Tammy Shorte

Feb 3, 2016

Summer Pettigrew knows her Hondas and she is direct and to the point with a smile! I explained my situation and she completely understood what my new Honda HRV needed......oi! It took an hour as she stated and then I was on my way. The customer service was grand and the staff was. efficient. I strongly recommend Honda of Stevens Creek for all your car purchases and needs. Please Note: They will match coupons too?

James Watts

Feb 1, 2016

I love this Dealership, Adrian Cruz is a great customer service rep!

Balaji Chalam

Dec 28, 2015

Happened to take an appointment at 3 pm and visited the dealer , Mr Rick in service attended me in less than 5 minutes, told me the vehicle will be ready after 45 minutes.While waiting enjoyed fresh coffee and the vehicle was ready in 45 minutes as promised, very courteous and professional individual. Would strongly recommend this dealership

JeyaganeshV

Nov 30, 2015

I will not recommend for service here. service waiting time is intolerable by a person.. Service advisors take their sweet time to come to your car.. We have to wait in a long queue for more time left unattended.

Junea

Aug 18, 2015

I Am giving one star because I cannot give 0 or negative. One of the worst dealership I ever went to. I am in the process of buying a new car and was doing a market research and I am mostly interested in buying hybrid or electric cars.So I went last week to this dealership and asked the person at the reception to test drive accord and civic hybrid. His replies were as follows 1. There are no sales agent to take u on test drive, pls take an appointment. ( there were two people from Honda standing right next to me also there was one guy roaming around outside who guided me inside ). So I guess they didn't think ill buy a car 2. I booked an appointment and then I was asked very rudely by the same person accusingly that why in the world do I even want to buy hybrid and even went on explaining that he drives a Honda Civic and it's pretty good. Well if Honda doesn't want to sell hybrid why are u making them? 3. Finally the worst part of this visit was , after all this he says "I think" we don't have any 2015 hybrids in the inventory. Well in today's hi tech world if someone says he thinks and cannot just check on his computer that just says it he is not interested in selling . I did check their inventory after coming back home and they did have hybrid cars in their inventory, it just indicated they don't want to sell!! Well I'll be writing my review to Honda directly also I hope they realise that this particular dealership has a big problem , they don't want to sell cars. Also to everyone who is going to this dealership to buy cars, pls go somewhere else the rating and reviews as per yelp are quite right and u will just be wasting ur valuable time.

Honda

May 12, 2015

Bought a car this weekend . The car fax showed no history of car accident. I asked three times, if this car had been in a car accident, and was told no. Took it home, and had it looked at, and was told it had been in car accident. Had two shop look at it, and both pointed same thing. You guys are disgusting for lying about the history on the car. These car fax aren't even true, I guess if you pay a fee you can hide anything from the car fax, How do you sleep at night. Your sales associate are rude! If your thinking about buying a car from this dealership! I am WARNING you to NOT to waste your hard working money on junk!

craig

Jan 19, 2015

Here Honda of Stevens Creek store have provided me with the best service! I was on a very limited budget and they helped me out so much I was definitely able to notice the difference my car had. Thanks to Jim Differ I can drive my car worry free. Thank you and I am extremely grateful. I will recommend Honda of Stevens Creek to others.

derrick

Jan 19, 2015

I would highly recommend anyone to Honda of Stevens Creek, the before and after on my car was amazing! The finished work seemed like I had no damage whatsoever, what a great quality and speed work! Good job! I have referred my family members and they have said the same! Thank you guys at Honda of Stevens Creek!

trond

Jan 19, 2015

I was shopping around for tires for my 2011 Honda Accord and Honda of Stevens Creek had the best pricing. Carlos Duenas who assisted me over the phone and Jim Differ the service manager who helped in the store. I was surprised on the level of customer service they provided and how knowledgeable they were. I would definitely recommend Honda of Stevens Creek to friends and family thanks Carlos & Jim.

Al.hardikar

Dec 30, 2014

I was due for my scheduled service and called them to book an appointment. Carlos Duenaswas my service adviser and as always I felt like I walked in to a meeting with a friend...he greeted me warmly and had a loaner car ready and waiting. The service department made arrangements to have the considerably extensive service done within a day and also tried to take care of a small bumper issue. For me quality, service and expertise matters and this place fulfills it all. I found the other staff also to be warm and friendly with a smile on their faces. I will definitely recommend this dealership for service. I have no experience with the sales department yet.

Edward Salazar

Dec 30, 2014

I purchased my CRV last year from Honda in Chicago, but shifted here 2 months ago. I went here for the first time for the Car service. Carlos was the person who took care of everything for me, he's awesome. Overall I was very satisfied and even my car was in good hands. I was completely impressed and would rate them 5 stars. I loved the coffee as well

Ryan F. Huang

Dec 30, 2014

Jerry was our salesperson and that i stumbled across him whereas waiting for the manager to assist me. Jerry is incredibly down to the earth. He's not pushing me and he's very honest. Most likely as honest as they are available once it involves car sales. He had a solution to each of our queries that we tend to had that was the whole opposite of the employee who tried to assist us down the road at Mazda who had not one direct answer for any of our queries we tend to asked.

adam

Dec 30, 2014

I don't like it when you go to a car dealership and the salesmen are breathing down your neck once you step out of your car. The salesmen at Honda of Stevens Creek were nothing like that. You were allowed to walk toward the vehicles you were interested in, look a little and then someone came and helped. Salesman Alex Sawsienowicz was great. No pressure and ready to take us on a test drive. Showed us all the features of the car and when we got back to the showroom the rest was easy. At no time did we feel the pressure to buy extras which were offered or having other salesmen come in as the closer. Great experience and if we decide to buy another Honda we will come back here. I highly recommend Alex Sawsienowicz one of the best in class sales associate at Honda of Stevens Creek. Thank you Alex.

allan

Dec 30, 2014

I've never leased a car so we did a lot of searching around. To be honest, Honda of Stevens Creek weren't at the top of our list simply because their prices were so much lower than other sites. However, after speaking with various leasing companies, we decided to give Honda of Stevens Creek ago. They were very helpful on the phone and we customized our quote too. The whole process was very easy! They were quick and very clear in what information was needed - and fast to respond when I was making the many requests for information. I even got emails from them over the bank holiday period! We started our order process around 3 weeks ago and today I took delivery of the new car. It really was very simple. I would definitely recommend them to anyone and should we need to lease a car at the end of our two year period, we'll definitely use Honda of Stevens Creek again. Keep up the good work!

erica

Dec 30, 2014

I had the best experience coming into an auto-shop. I usually hate going into auto repair shops because of the overpriced costs, the wait time and suspicions that they would cheat me because I'm a girl. But Honda of Stevens Creek really impressed me. First time I got an oil change. It was a reasonable price & the service was quick. Second time, my tire popped and came in. They had one of the lowest prices around here. The service was over my expectations. Dave Morrone helped me out very sincerely, made me feel like he actually, truly cares for his customers. Thank you and I am extremely grateful. I will recommend Honda of Stevens Creek to others.

kenv

Dec 30, 2014

I always dread having to purchase or lease car but this time it was a surprise me that I did not want to run out the door. Here Honda of Stevens Creek for making my experience a pleasant one. I walked in and told them exactly what I was looking for, one of the salesmen Alex did not try to push me into something more expensive, and he showed me what was in my price range and what options were available to me. Two and a half hours later I was driving out in my new CR-V!!!! I have received two follow up calls to ask if I had any questions on all the technology, I have with my new vehicle. It's a good feeling to know that I am now a part of the Honda family. Good bye to all my former car brands. BMW and Volvo. I will recommend to my family and friends without any hesitation.

lisa

Dec 30, 2014

I appreciated the time and effort Leroy put into the smooth transaction. I will recommend this dealer to my family and friends. Great Price and Great Customer Service! Thank you Leroy, for all of your time and effort!

maria

Dec 30, 2014

Amazing experience on buying my first car. Sean Salehzadeh was very helpful; he answered all of my questions. I didn't feel pressured to take the car right away. Sean was very easy to talk to which made things easier on me since I really don't like dealing with people. Overall everything was great and I'm now enjoying my 2007 Honda Fit. Buying from Honda of Stevens Creek was a great experience. I highly recommend the Internet sales department - especially. Sean! Thanks!

ANKITA

Dec 29, 2014

This review is for my recent visit . I would like to give 5 out of 5 for all my experiences. Alex Sawsienowicz is amazing. I've been going to his since I bought my first Honda and he truly rocks! Every time I've had to bring my car in, which is rare, I've been treated like family. They do a great job with anything I've brought in and I always leave knowing I'm well taken care of.

Mark Holman

Dec 29, 2014

Carlos Duenas is amazing! If you have a Honda car I wouldn't take it anywhere else. Great service! You always know that you will be in goods hands when you are here. Carlos Duenas is always on heels to help me and a big thanx to him and his team. All I can do in return is just write a feedback and my recent experience. Couldn't give a higher recommendation!

Shims Baron

Dec 29, 2014

I bought my Civic from Honda of Stevens Creek. The staff was very friendly and wasn't aggressive the least bit. Their client relations manager Maya was extraordinarily useful throughout the entire method. She made me feel super snug with the large purchase i used to be making! undoubtedly recommend!

Vickram

Dec 29, 2014

Oil change is the very smallest thing for any Car owners or dealers or service department . But here at Honda, you will see the difference. How they make your experience wonderful and I am forced to go back their for any issues in my car, because of their happy to help tendency and the quality of work they do. I would really recommend this place and ofcourse Carlos Duenas who is happy to help and always wearing a wonderful smile. Going forward, you guys will definitely get my business.

Arthurar

Dec 29, 2014

I went for my first service here. I got my oil changed. Greeted by Jim Differ, helpful and smiling staff. It took less than one hour, I preferred staying there rather than going anywhere. They even offered coffee which was really kind of them. It was a pleasant experience. My Car was completely washed and the front seat rubber liners that were caked in salt were hosed down. So overall I want to rate 5 out 5. I would highly recommend this place. Thank You so much. Thank you so much

Edward Salazar

Dec 29, 2014

I purchased my CRV last year from Honda in Chicago, but shifted here 2 months ago. I went here for the first time for the Car service. Carlos was the person who took care of everything for me, he's awesome. Overall I was very satisfied and even my car was in good hands. I was completely impressed and would rate them 5 stars. I loved the coffee as well ?

jin

Dec 29, 2014

Firstly I would like to begin by thanking Leroy, the finance manager for his excellent customer service and the way he dealt with my application. My credit report is not that great, in fact I would even say its adverse. I have been driving the same car for quite some time and it was getting tired and old, I have always wanted a new car but never had the free cash to purchase one out right, I never thought for one minute that I would get accepted with Car Finance. I came across Honda of Stevens Creek on the internet and saw that they specialize in dealing with people like myself with not a great credit report. I spoke with Leroy and explained my situation and was advised to complete an online application. I received an email advising that my application had been approved, I couldn't believe it and was dubious, thinking this is too good to be true, all along Leroy reassured me that everything was approved and accepted, I did think I will not believe it until I am driving of the forecourt in my new car. Well this happened last night, I am now driving a new car that I am delighted with. The repayments may be a little higher but this is to be expected for people with a not so great credit file. I would definitely recommend Honda of Stevens Creek, their service is excellent (Leroy), a truly honest company, that do not promise something they cannot deliver. Hats off to Honda of Stevens Creek, thank you very much!!

Vickramjit

Dec 29, 2014

Oil change is the very smallest thing for any Car owners or dealers or service department . But here at Honda, you will see the difference. How they make your experience wonderful and I am forced to go back their for any issues in my car, because of their happy to help tendency and the quality of work they do. I would really recommend this place and ofcourse Carlos Duenas who is happy to help and always wearing a wonderful smile. Going forward, you guys will definitely get my business.

Paul Flanagan

Dec 28, 2014

Overall, I gotta say this place does great work. I've had several recent visits and I have to say the service staff did a good job of fixing the mess created by one of the local service & repair shop. Carlos Duenas was really pleasant and friendly and know his stuff. Impressed with their help and even the comfortable environment.

Mark Holman

Dec 28, 2014

Carlos Duenas is amazing! If you have a Honda car I wouldn't take it anywhere else. Great service! You always know that you will be in goods hands when you are here. Carlos Duenas is always on heels to help me and a big thanx to him and his team. All I can do in return is just write a feedback and my recent experience. Couldn't give a higher recommendation!

Manish

Dec 27, 2014

So far I have wonderful experience with Honda. Alex Sawsienowicz have been Fabulous in taking care of me and my bad tempered Car. I know its old but they handle it with lot of care. So I trust these guys completely. Overall a 5 Star experience every time I have dealt with this Honda dealership!!!

William I. Thelen

Dec 27, 2014

Also a good sales person will give you a balanced account of how the products are. I told Sam that I was a snowboarder and he told me that the car I was looking at didn't have a two piece folding back seat so it may be difficult to get my snowboard in but I could get a roof rack. That really stuck out in my mind because there aren't many sales people who would give you how it is. He didn't come off as eager to make money off of me which I liked. Another manufacturer's dealership that I went into (which I will not name!) told me that I could enter some kind of raffle and bothered me for my information including mailing address and phone number right as I walked in....so I walked out. In the past couple of days I have been emailing follow up questions that I forgot to ask about the car and he's been responding very timely, like asking about billing for the XM radio and advice about getting it detailed. It seems like many people on here have had terrible experiences with their sales people... especially from all of the 1 stars. You guys should go and see Sam. I was referred to him by a friend and now you can can be referred by me. He's a good guy, who will give you a good deal and you'll leave happy.

Manish

Dec 27, 2014

So far I have wonderful experience with Honda. Alex Sawsienowicz have been Fabulous in taking care of me and my bad tempered Car. I know its old but they handle it with lot of care. So I trust these guys completely. Overall a 5 Star experience every time I have dealt with this Honda dealership!!!

Paul Flanagan

Dec 27, 2014

Overall, I gotta say this place does great work. I've had several recent visits and I have to say the service staff did a good job of fixing the mess created by one of the local service & repair shop. Carlos Duenas was really pleasant and friendly and know his stuff. Impressed with their help and even the comfortable environment.

Amy Vick

Dec 26, 2014

I have always been a Nissan loyalist but decided to try Honda this time. We were met by Alex Sawsienowicz who is the ultimate nice man! Alex Sawsienowicz was very patient with us and helped us pick the best vehicle for our choice and budget. No car Salesperson concept here - they are genuinely interested in getting you into the car you want and they don't use cheap sales techniques. We've been happy with the car and when we've had to take it in for servicing they have been great as well. Alex Sawsienowicz is a class act - ask for her when you are next looking for a car.

Liz Rosenberg

Dec 26, 2014

This review is in regards to the service departmentfantastic, and the Customer service adviser Carlos Duenas , who helped me throughout. When I arrived early at 8.30am I was quickly checked in and then offered a loaner. When I scheduled the appointment and they said if I wanted one and I said yes. I asked them how long my car would take and they said around noon. They called around 11am to say my car was ready, they also mentioned that everything was great. It was a satisfying and a great experience.

denver vista

Dec 25, 2014

Hi I am Denver vista ,I visited this dealer last month,It is really very cool place to buy a new Honda car ,they have a much variety of Honda cars,I book a new Honda car for me .I also make all the formalities for finance,Mr. Leroy help me during this session to make all the formalities or paper work.I really recommended this dealer.

Amy Vick

Dec 25, 2014

I have always been a Nissan loyalist but decided to try Honda this time. We were met by Alex Sawsienowicz who is the ultimate nice man! Alex Sawsienowicz was very patient with us and helped us pick the best vehicle for our choice and budget. No car Salesperson concept here - they are genuinely interested in getting you into the car you want and they don't use cheap sales techniques. We've been happy with the car and when we've had to take it in for servicing they have been great as well. Alex Sawsienowicz is a class act - ask for her when you are next looking for a car.

lizrosenberg6

Dec 25, 2014

This review is in regards to the service departmentfantastic, and the Customer service advisor Carlos Duenas , who helped me throughout. When I arrived early at 8.30am I was quickly checked in and then offered a loaner. When I scheduled the appointment and they said if I wanted one and I said yes. I asked them how long my car would take and they said around noon. They called around 11am to say my car was ready, they also mentioned that everything was great. It was a satisfying and a great experience.

Alex Sawsienowicz

Dec 24, 2014

I am very thankful to Alex Sawsienowicz for guiding me all the way. I went to Honda of Stevens Creek to change a seat cover and I am happy to see that they gave me the real experts here. They help me choose the right color and size. I am feeling happy with my new car I just bought a new car from Honda of Steven Creek at San Jose, and their car services are very excellent and buying process are very easy but dissatisfy with seat cover. This is very small thing for me but i want to share my good experience with Stevens Creek that they support me each manner. Thank you guys for wonderful experience . i would like to come here again and again for my new car services and i will share this experience with my friends and family also.

Jim differ

Dec 24, 2014

Hey, i am very glad to tell about this place. Its amazing in comparison of other service stations. They did their all task very systematically. I am working woman i mostly forgot the services. But they done their job very timely whenever the time is near for service they give me reminder through mail. I just came here and handover my car to the station. They note down the queries and start work on that. Carlos Duenas my service advisor is very good and smart person. He suggest me positive things about my car. I had a number of minor concerns and they brought me back to discuss them with the tech that was doing the work. They addressed my minor concerns as well as adjusted my brakes and drivers seat and changed the oil. They did in less time than they assure me for good experience..

Kim Gregory

Dec 24, 2014

Hi i bought a new car from this dealer.and I wish to visit again to this dealer if i need any deal or service from this dealer,The main reason behind it because they are very nice person,they treated me very politely,and Mr.Sean Salehzadeh is also a very decent person,they help me to choose a best car into my budget and they also tell me every new functionality.I really appreciated this dealer.

Vaneessa

Dec 24, 2014

OK so I brought my car back to the dealer for warranty repair - I had probs going into reverse. Carlos Duenas my service advisor took care of me. My car was handed over to me in 3 days when I was expecting more than a weeks time. I was fully updated about the repairs being made in my car. Thanx to Carlos Duenas for that. I really appreciate the quick and quality work you guys did on my car.

Dale Allaire

Dec 23, 2014

I was in search of a second hand luxury car from many months,I also bought a secondhand car from a agent but It was worthless i was very unhappy with that decision ,So some of my friend told me about Honda of Stevens Creeks,I visited this dealer last week,I asked them about second hand car and Mr. Alex Sawsienowicz suggested me a best car and I purchased that car,and now it is a great deal ever.I am very glad to visit this dealer.

Theo Alleyne

Dec 23, 2014

I have visited "The Honda of Stevens Creek" twice .I recommended this dealer because I am fully satisfied with this dealer,Last month I have visited this dealer to buy a new Honda car.I was Welcomed by MR. Alex Sawsienowicz & He suggested a nice car to me into my budget and I bought a new car from them.During all the process of purchase and finance and they people treated me very gently.When I again visited this dealer to collect my papers ,Then they also treated me very polity and also suggested some more things about my new car ,they also tell every specification of that new car.I really appreciated their work.

Vaneessa

Dec 23, 2014

OK so I brought my car back to the dealer for warranty repair - I had probs going into reverse. Carlos Duenas my service advisor took care of me. My car was handed over to me in 3 days when I was expecting more than a weeks time. I was fully updated about the repairs being made in my car. Thanx to Carlos Duenas for that. I really appreciate the quick and quality work you guys did on my car.

Steve Maloon

Dec 22, 2014

I have heard about this dealer from one of my closest friend,So i visited to this dealer for service of my Honda car.I was fully satisfied from them,They people are very nice and decent person,I was welcomed by Carlos Duennas ,He advice me whats thins make my car cool,I followed his advice and Now I mean his advice,Very nice dealer,I have ever seen in San Jose.

Joe I. Saxton

Dec 16, 2014

Two days ago,I have visited this dealer for buying a new Honda car.I was greeted by Alex Sawsienowicz the salesperson,He treated me very well and politely,He suggested me best deal according to my budget ,When i finalized my car then I was treated my Leroy the finance manager,He is also a very decent person,He told me every terms and condition for finance for a new car,Then we finalize this deal and i have a new Honda car now.I recommended this dealer.

James Slavens

Dec 12, 2014

these guys are very wonderful.last week i have visited to Stevens Creek for Service of my Honda Car.they guys are very supportive,I was greeted by Carlos Duenas & Jim Differ, both are very supportive person.they are very knowledgeable of the product, very nice and easy to work with.They serviced my car and i am very much satisfied with their services.

Randy Richardson

Dec 12, 2014

Nice place,I visited this dealer last week,I was in search of a second hand or used car in a better price,and hopefully i got a best deal from these peoples,Mr. Alex Sawsienowicz is a very nice person,They treat with me very decently ,and they also suggest me a best deal into my budget.I am using this car from last week,and there is no mistake in this car.I really recommended this dealer,Very much satisfied with this team.

Robin Hooda

Dec 11, 2014

Last week I have purchased a new car from this dealer,They people are very supportive team and I really appreciate their Services too, Mr. Alex Sawsienowicz the sales person suggested me best deal according my budget,Very helpful staff.Finally I have a new car now.I really recommended this dealer.

Steven Woodward

Dec 11, 2014

I purchased a 2013 Honda Accord Sedan EX, Jan 2013. I previously owned a 2000 Honda Accord LX, what a diffence, WOW! Dave was an excellent salesman, very patient and not pushy, he allowed me to test drive a couple cars including the Pilot. The Honda cars sell themselves, you do not need a pushy salesman. Dave was extremely nice and very thorough explaining the computerized function details in the car to me and my husband. The car drives great and indeed it is a mini computer. I love the fact that it has a passenger side view camera when I am making a right turn, I can see if there are people or cars, etc on the side before I proceed turning. Also, the car has a rear view camera, I can see how far back I can back up into and if there are any cars or people, etc in the location before I proceed. These cameras are an addition to safety besides just looking in the mirrors and out the window before proceeding with your actions. I love my new car! This is my 6th Honda car in my lifetime and none of the cars have ever let me down. I always followed the manufacture maintenance service instruction schedules. I never missed a days of work for the car not staring up in the morning nor a dead battery. I have been very fortunate. Thank you Honda for making stable and safe for me to drive. My first car was a new American car and after 5 years, I had nothing but problems.

Carlos

Nov 30, 2014

Today I went to the reknown car seller office steven creeks Honda,I was so happy with their service.specially I will take the name of Sean Salehzadeh, the general manager,he is just so amazing.he is a man of words and very friendly.great job.

Dustin

Nov 30, 2014

I was looking for a grate place to know and buy a car.i got to know about steven creek Honda.ther I met Carlos Duenas, the service advisor.he helped me a lot in taking a decision to buy a car..now I am a proud owner of Honda..thanks dude..

Jeffrey

Nov 30, 2014

Go and meet with Alex Sawsienowicz, the salesperson of steven creek Honda.you will just cant resist to buy a car after talking with him.he is a man of all information about car..so impressive.

JoshLim

Nov 30, 2014

Superb customer service is what you gonna get if you are in Honda of Stevens Creek. The people are friendly and you woudnt feel the need to get cranky because the people here will answer all your questions even if its being questioned 2x or 3x. They got the patience and the knowledge about the cars they are selling. Thank you everyone!

Sean

Nov 30, 2014

Steven creek Honda has the best staff ever specially Dave Morrone, the service director.a man of all good quality.if you are confused with how and from where you will buy a car?just go to steven creek Honda and meet with dave. He will help you in every possible way.

Caleb

Nov 29, 2014

Super quick ,simple and adequate service Leroy the finance manager

Jared

Nov 29, 2014

Cosiderable and awesome service,you feel like buying all the car they have.

Jeffrey

Nov 29, 2014

Active and professional service Jim differ the service manager..............

Kenneth

Nov 29, 2014

Cordial stuff, acceptable location and speedy service, all in one is steven creek honda .

Marcel

Nov 29, 2014

The best place- Honda of Stevens Creek of San Jose to buy a car! Alex Sawsienowicz was a wonderful sales person. He kept me informed along the way when I searching a car to this dealership. I had a chipped windshield and they replaced it without my having to ask. The service Manager Jim differ went out of their way to get my entry codes and to make sure I understood how to use my car alarm system. The sales process was smooth, quick and painless! The car was presented to me in immaculate condition. I will sure return to this location which makes me feel like a valued customer and they work very hard to please you at the highest level. An awesome experience.

Mich

Nov 29, 2014

The money I spent to other service center is not worth it. When I tried Honda of Stevens Creek, every penny I spent is worth it. They have fixed my car and this time, it is really fixed. I thank the staff and crew of this place. Without you, I will till be spending money and not getting my car fixed for real. I will certainly recommend you guys!

Wilson Andreian

Nov 29, 2014

Finally, a car dealership that provides good customer service! After dealing with all of the issues I had with the one of the other location, I am relieved to have found a place to take my car where I not only feel comfortable, but also confident that my car is being fixed properly. Carlos Duenas does a great job as an adviser. She is a good communicator and I appreciate his professionalism. I don't even hesitate now to drive 20 minutes further to take my car to this location. It is worth my time to be treated with respect and most importantly, to have my car fixed correctly the first time. Jim differ to the Honda Steven creeks and their helpful staff.

Andrianwilson9

Nov 29, 2014

Finally, a car dealership that provides good customer service! After dealing with all of the issues I had with the one of the other location, I am relieved to have found a place to take my car where I not only feel comfortable, but also confident that my car is being fixed properly. Carlos Duenas does a great job as an adviser. He is a good communicator and I appreciate his professionalism. I don't even hesitate now to drive 20 minutes further to take my car to this location. It is worth my time to be treated with respect and most importantly, to have my car fixed correctly the first time. Kudos to the Honda Steven creeks and their helpful staff.

Marcel1966

Nov 29, 2014

The best place- Honda of Stevens Creek of San Jose to buy a car! Alex Sawsienowicz was a wonderful sales person. He kept me informed along the way when I searching a car to this dealership. I had a chipped windshield and they replaced it without my having to ask. The service Manager Jim differ went out of their way to get my entry codes and to make sure I understood how to use my car alarm system. The sales process was smooth, quick and painless! The car was presented to me in immaculate condition. I will sure return to this location which makes me feel like a valued customer and they work very hard to please you at the highest level. An awesome experience.

Alex

Nov 28, 2014

Stevens creek honda ia a place of affordable , amazing collection of cars and stunning service given by Awesome staff.

Alex Sawsienowicz the salesperson

Nov 28, 2014

Had a tremendous experience while purchasing a car from Steven creek Honda.liked IT !!

Davis Gabriel

Nov 28, 2014

Hello friends I went to this showroom third time in my life and I must say every time I visit I am pleased with the prompt service and gesture in the staff specially Carlos Duenas who always meets my expectations. Although my car is not in a great shape as its getting old now but still I would like to spend extra bucks on it in this showroom rather than some local shop as I can trust these people and they know about my car more than I do. Nice one

Jared

Nov 28, 2014

Stevens creek Honda staffs are so helpful and informative that you can have full informatin avout a can in a minute.Good going !!

Leroy

Nov 28, 2014

I have purchased Honda city from HondaofStevensCreek. I have always had good customer service with the dealership. Every time I have brought my car for service from Oil Changes to more major services, I have had great advisers and the prices are not outranged. Because I have so many great experiences with this dealership and their cars, I will make sure that my next car is purchased from HondaofStevensCreek.

Logan

Nov 28, 2014

Steven creek honda a worth place to buy an affordable car.

Richard

Nov 28, 2014

Had a tremendous experience while purchasing a car from Steven creek Honda.liked IT !!

Trevor

Nov 28, 2014

Cordial stuff, acceptable location and speedy service, all in one is steven creek honda .Thanks Carlos Duenas the service advisor..............

Gabrieldavis

Nov 28, 2014

Hello friends I went to this showroom third time in my life and I must say every time I visit I am pleased with the prompt service and gesture in the staff (specially Carlos Duenas who always meets my expectations. Although my car is not in a great shape as its getting old now but still I would like to spend extra bucks on it in this showroom rather than some local shop as I can trust these people and they know about my car more than I do. Nice one

Adam

Nov 27, 2014

Stevens Creek Honda has a wonderful staff name jenny.She is a person of gem. Helpful, informative and polite. I was happy with her service and guess what I bought a car !! Thanks jenny !!

casper thomas

Nov 27, 2014

Another new Honda for me, and still feeling the love. These guys are super easy to work with, and seemingly sincere. Especially the General Manager, who personally welcomed us back into the dealership and walked us thru each department, encouraging us to text him on his cell with any questions. So basically, the welcome was warm and the deal was hot, and I am a very happy customer. 5 gigantic stars for this easy-to-work-with business.

Christian

Nov 27, 2014

Stevens Creek Honda has a wonderful staff name jenny.She is a person of gem. Helpful, informative and polite. I was happy with her service and guess what I bought a car !! Thanks jenny !!

Leonie

Nov 27, 2014

I had a pleasant experience at Honda of Stevens Creek. I didn't feel pressured when looking for a vehicle. They worked with me to find a car that fits my budget and I really appreciate that. Carlos Duenas and Alex Sawsienowicz the account and sale person was friendly and very helpful. He keeps in contact with me with question I had. Also thanks to for his kindness, I felt a great support from both, thanks you guys for making this a great experience for me.

Sanjeda Haq Sorna

Nov 27, 2014

I was looking for a place where I can buy a car and have all information that I want to know. Then I got to know about Stevens Creek Honda and I was overwhelmed . I was enjoying with all comfort and information through their excellent service. Think they have all the best persons as staff.

Timothy

Nov 27, 2014

A lifetime experience while purchasing a car from Stevens Creek Honda. Staffs are so friendly and informative . I guess I will be a customer of them for ever.

Emilia2014

Nov 27, 2014

This is the fourth car that I have purchased and it is the first time I can honestly say that I had a good car buying experience. There was the usual negotiation, but Carlos Duenas and Alex Sawsienowicz in sales and Leroy in finance were great to deal with. I know they made their profit, but it was fair, and they kept their word on everything they said. No bait and switch. No up-selling. I'm a Honda person and this is the best Honda dealership in San Jose, CA.

Leonie521

Nov 27, 2014

I had a pleasant experience at Honda of Stevens Creek. I didn't feel pressured when looking for a vehicle. They worked with me to find a car that fits my budget and I really appreciate that. Carlos Duenas and Alex Sawsienowicz the account and sale person was friendly and very helpful. He keeps in contact with me with question I had. Also thanks to for his kindness, I felt a great support from both, thanks you guys for making this a great experience for me.

Sanjeda Haq Sorna

Nov 27, 2014

Honda !! To use this car is like a dream come true and to buy this car from a best showroom is like a best thing happened in your life. Well,there is a good place to buy Honda that is Stevens Creek Honda. Their service is just awesome !! They are full of welcoming , suppotive and decent staffs great job Stevens creek Honda !!

Cheson

Nov 26, 2014

I had a great experience buying my CR-Z here. Id definitely buy from here again! Perla was my sales person. She was up-front, and didn't waste my time. I walked in, I did a little research on the car, but still she explained me everything so nicely that it wasnt even required to think twice to search or consult anyone else about the car. She gave me the best deal and of course in my budget. Our sales person Perla was very helpful and went overboard to get us the car we wanted. We wanted a specific color so she said that she will check in a while and get back to me , she went to her office and checked for it , it was available so we were lucky. But when I went to other brand showroom; the sales person told me to check the color availability on my own as he has other customer to attend. That was the point I decided not to buy that specific brand. But here Perla and her team handled perfectly. Thanx for all your effort guys . I left paying what I decided and with my choice car.

Gregory

Nov 26, 2014

For more than a month, I was eyeing a car shop which I think will be of great help for our family car because it needs some fixing in its audio and air con stuff.. Ive tried the suggestions of my friends only to end up unsatisfied because my concern is not properly addressed. When I decided for myself, I opted to try Honda of Stevens Creek. I was not expecting anything extraordinaire but the crew and their kind of service made me tremendously happy. My wife and children are now happy because we will not be travelling with open windows anymore. My children can now listen to the music they want like the old times. Thank you for the great service and I hope the staff and crew will continue giving 100% satisfaction to all your customers. I will definitely tell my friends and relatives about this. I am a one, happy customer.

Laura Pk

Nov 26, 2014

I bought my Accord in 2012 in Austin and moved here couple of months back. I was worried that the dealership wouldn't treat me well...since I was not THEIR customer. I called to make an appointment a week later and end up talking to Maya and she said we can get you in today if you like. I said well I need a loaner though, and she said no problem come by whenever is convenient for you! It was a pleasant shock for me.... service complete + wash & vacuum and I was very satisfied with their work & the level of customer service.

Mac Smith

Nov 26, 2014

We just bought my new car here last weekend and had a wonderful experience. We bought at Honda accord which I absolutely love and could not be happier with. Andrew was an incredible sales person and helped us get everything we wanted for the best possible price. He was patient and always respectful and kind to us, and was right along with us each step of the way. He took the time to help me get to know the features on my new car and offered to meet with me again whenever I liked if I had any more questions on how to do anything in the new car. All of the staff was nice and made sure we had a positive experience. This was such a difference from my experience buying my previous car. I had no idea what it was like to buy a car I actually liked and have a completely satisfying experience at a car dealership! I would recommend this place to anyone wanting to buy a great car, and we are so very happy with our new purchase. We will go back to HondaofStevensCreek.

Margitlea

Nov 26, 2014

Excellent experience! I just purchased a new Honda City from Honda steven creeks after putting off a new car purchase for years after a bad experience at Carr Chevrolet! The entire team was professional, low pressure and really made me feel comfortable. There were no "sales games" and Brian C., in sales, was very thorough and professional. He made sure the paper was complete and answered all my questions and showed me all the fetures on the car. Overall, I would highly recommend them. Also, as mentioned in other reports....great facility, waiting room, bathrooms, etc.

Deanche

Nov 26, 2014

I had a great experience buying my CR-Z here. Id definitely buy from here again! Perla was my sales person. She was up-front, and didn't waste my time. I walked in, I did a little research on the car, but still she explained me everything so nicely that it wasnt even required to think twice to search or consult anyone else about the car. She gave me the best deal and of course in my budget. Our sales person Perla was very helpful and went overboard to get us the car we wanted. We wanted a specific color so she said that she will check in a while and get back to me , she went to her office and checked for it , it was available so we were lucky. But when I went to other brand showroom; the sales person told me to check the color availability on my own as he has other customer to attend. That was the point I decided not to buy that specific brand. But here Perla and her team handled perfectly. Thanx for all your effort guys . I left paying what I decided and with my choice car.

LauraPk

Nov 26, 2014

I bought my Accord in 2012 in Austin and moved here couple of months back. I was worried that the dealership wouldn't treat me well...since I was not THEIR customer. I called to make an appointment a week later and end up talking to Maya and she said we can get you in today if you like. I said well I need a loaner though, and she said no problem come by whenever is convenient for you! It was a pleasant shock for me.... service complete + wash & vacuum and I was very satisfied with their work & the level of customer service.

Margitlea

Nov 26, 2014

Excellent experience! I just purchased a new Honda City from Honda Of Stevens creek after putting off a new car purchase for years after a bad experience at Carr Chevrolet! The entire team was professional, low pressure and really made me feel comfortable. There were no "sales games" and Brian C., in sales, was very thorough and professional. He made sure the paper was complete and answered all my questions and showed me all the features on the car. Overall, I would highly recommend them. Also, as mentioned in other reports....great facility, waiting room, bathrooms, etc.

Roneyron

Nov 26, 2014

I went to Honda two days back for some oil change & wanted to get my breaks checked. I gave the car for repair; and my cousin was looking for a car so we went to look for a car and told if they can give the car back in an hour. There was a lady Maya who assisted us. She seemed to really know what she was doing. She recommended a salesperson for us to test drive an accord and civic and we really liked them. Next came the talk about the price. After a pretty long talk, they gave us a pretty good deal. My cousin was happy and have already picked the car. That was quick and painless. The best part was in the mean while my car was ready. This is the reason I am writing this review, that they gave me the car on time and my cousin got a new car.

Sanjeda Haq Sorna

Nov 26, 2014

A lifetime experience while purchasing a car from stevens creek honda. Staffs are so friendly and informative . I guess I will be a customer of then for ever.

Browncristian

Nov 25, 2014

I would spend some time and write reviews about this place because this place need to be appreciated and the person named Maya, who helped me also need lot of appreciation. I just purchased a new car from and had a great experience. She was incredibly diligent, appreciated my need to get the process done as quickly and seamlessly as possible. I was very particular about the color and the features and want in my car. So she understood my needs and even my money crisis and gave me the best option.

LoganLee

Nov 25, 2014

Maya is an honest, reasonable women and easy to work with. This was a great buying experience. I didn't feel rushed or pressured. I felt like Maya has the interpersonal and communication ability that you need in business. I never felt like I was negotiating. It was made a very easy process for me. Looking forward to do business with you guys again.

Noah

Nov 25, 2014

Drive it like you stole it! That's what I felt after the service of my car. as I left in my freshly maintained, perfected, and beautifully washed. No problems at all in this place - everything was done right the first time and done quickly with no hassles. Thanx Maya and her team.

Logan Lee

Nov 25, 2014

Maya is an honest, reasonable women and easy to work with. This was a great buying experience. I didn't feel rushed or pressured. I felt like Maya has the interpersonal and communication ability that you need in business. I never felt like I was negotiating. It was made a very easy process for me. Looking forward to do business with you guys again.

Noahpee

Nov 25, 2014

Drive it like you stole it! That's what I felt after the service of my car. as I left in my freshly maintained, perfected, and beautifully washed. No problems at all in this place - everything was done right the first time and done quickly with no hassles. Thanx Maya and her team.

John

Nov 24, 2014

When I visited Honda Steven creeks for my tire change I called and took the appointment before just walking in. But I was running a little late but still I was greeted as soon as I reached and Maya, a lady whom I found very professional and enthusiastic helped me. Just wanna say thanx for all the help and would rate it 5 out of 5.

Kevin smith

Nov 24, 2014

I have a Honda CRV, and I was not sure where to take my vehicle for good service in the city as I just moved in this city few months back. A friend recommended this place, and I am so happy I went. Thomas was the man who helped me with all things I need to get it fixed. Further I highly recommend this place to everyone. They also able to offer rides and pick ups in the immediate area which is especially nice.

Steve

Nov 24, 2014

I have a Honda CRV, and I was not sure where to take my vehicle for good service in the city as I just moved in this city few months back. A friend recommended this place, and I am so happy I went. Maya was the lady who helped me with all things I need to get it fixed. Further I highly recommend this place to everyone. They also able to offer rides and pick-ups in the immediate area which is especially nice.

William Joshua

Nov 24, 2014

My rating for Honda Steven Creek would be definitely 5 out of 5. I just visited them last week for my daughters car with some issue in the wheel. I thought that it has to be replaced but luckily it was not the case. Maya is a friendly and honest girl she will tell you if you DON'T need to replace something yet. And moreover they remember their customers and their cars visit to visit. Thank you very much.

daveclabeaux54

Nov 24, 2014

I appreciate with the great pricing, I truly say, no other place like you, so I would like give your services 5 out of 5 rating. Because I have bought of my car CR-Z & my friend CR-V from Honda of Stevens Creek at San Jose. We found a very easy method of purchasing & their products pricing exactly as advertised. Its a really great dealer.

josephdavid372

Nov 24, 2014

I am feeling happy with my new car, because its purchased from Honda of Steven Creek at San Jose, and their car services are very excellent and buying process are very easy, In my whole career I didn't find dealer like Honda of Steven Creek , its a great dealer, and truly say I found a big seller who helped me to selecting a my new car,and their car services & pricing are excellent.

ks336074

Nov 24, 2014

I have a Honda CRV, and I was not sure where to take my vehicle for good service in the city as I just moved in this city few months back. A friend recommended this place, and I am so happy I went. Thomas was the man who helped me with all things I need to get it fixed. Further I highly recommend this place to everyone. They also able to offer rides and pick ups in the immediate area which is especially nice.

Williamsjoshua

Nov 24, 2014

My rating for Honda Steven Creek would be definitely 5 out of 5. I just visited them last week for my daughters car with some issue in the wheel. I thought that it has to be replaced but luckily it was not the case. Maya is a friendly and honest girl she will tell you if you DON'T need to replace something yet. And moreover they remember their customers and their cars visit to visit. Thank you very much.

Dileep

Nov 22, 2014

I purchased a new car with Honda Steven Creek at San Jose and it was the best experience I have had with a car dealership. Thomas was the person I did most of the work with online. There wasn't any of the usual high pressure stuff that I have encountered in the past with other dealers. He got me a deal that was much better than any of the other local dealerships and we did most of that online so I just had to show up to sign papers and drive off in my newly leased vehicle. When I arrived at the dealership there was not even a hint of "up-selling" and there were no surprises or the usual tactics to get me into a car I didn't want or need. Dave helped me fill out the paperwork for the lease and explained the process for me. All in all I would have no trouble recommending this dealership to friends and family and will definitely be heading back there for my next car. Honda Steven Creek was a refreshing change from the usual dealership encounters and have renewed my faith in he car buying process.

dileepsinghniift

Nov 21, 2014

I will give 5 out of 5 because your service is very nice. I have purchased both of my cars (CR-V & CR-Z) from Honda of Stevens Creek of San Jose. Both were extremely easy purchases and the products were exactly as advertised.I really appreciated the no BS pricing and straight forward approach that you don't typically get from a car dealership. I have had one of the vehicles for over a decade and am just as happy with the most recent purchase. Thanks for better service.

deepikamehtasethi

Nov 20, 2014

This is my kind of car selling experience! I walked in at 1:50 pm and was immediately approached by Maya at Honda of Stevens Creek of San Jose who asked how she could help. I told her I was interested in selling my car and wanted to see what I could get for it. She sat me down and thoroughly explained the appraisal process. I answered 4 or 5 questions, and the appraisal was underway. 20 minutes later, after a quick tour of the facility, my appraisal was done. I was VERY happy with what they offered - it was about $1000 more than I what I expected for my car. From start to finish, the whole thing took about 30 minutes and I never felt pressured to buy a thing.

Deepika

Nov 17, 2014

This is my kind of car selling experience! I walked in at 1:50pm and was immediately approached by Maya at Honda of Stevens Creek of San Jose who asked how she could help. I told her I was interested in selling my car and wanted to see what I could get for it. She sat me down and thoroughly explained the appraisal process. I answered 4 or 5 questions, and the appraisal was underway. 20 minutes later, after a quick tour of the facility, my appraisal was done. I was VERY happy with what they offered - it was about $1000 more than I what I expected for my car. From start to finish, the whole thing took about 30 minutes and I never felt pressured to buy a thing.

Peeter Smith

Nov 16, 2014

I just bought a Honda CRV. The wait was long, because of the paper work and other formalities, but it was worth, And of course very good customer service and so was my salesperson Maya. While I waiting I was offered food and drink and they have nothing but the best quality of cars. I rate them as a 5 star because they work hard and they are welling to do what it may take to please their customers.

federatedmortgageservices

Nov 16, 2014

The professionalism was superb!!! The atmosphere felt genuine. My salespersonMaya was truly amazing in giving details about my vehicle in which I did my research for. The price was feasible to meet your needs. I truly recommend purchasing your vehicle with them. I would definitely give 5 stars. Thank you for all your assistance in making my decision easy and comfortable.

HondaofSevanCreek

Nov 16, 2014

This place has great customer service and loved the clean environment.. Our dealer, Maya, was a very genuine and helpful person. After comparing quotes with other dealers, I had to come back here because of the treatment we got. Plus the price here is unbeatable, and our sales person was very honest. The price she calculates is the final, out-the-door price you'll be paying. No gimmicks. No hidden fees. I would definitely recommend my friends here.

jhardy

Oct 3, 2014

Don't know what you're used to with service from your car repair organization, but the service at Honda of Stevens Creek of San Jose is top-notch. The service representatives ensure that everything you need is taken care of. I have had everything from oil changes to a timing belt snafu (being nice) and all I can say is they worked to make my experience as low-impact to me as possible in both financial and convenience. Service like this will keep me buying Honda of Stevens Creek.

anitha,sportsfan

Oct 2, 2014

5- This is my kind of car selling experience! I walked in at 1:50pm and was immediately approached by Maya at Honda of Stevens Creek of San Jose who asked how she could help. I told her I was interested in selling my car and wanted to see what I could get for it. She sat me down and thoroughly explained the appraisal process. I answered 4 or 5 questions, and the appraisal was underway. 20 minutes later, after a quick tour of the facility, my appraisal was done. I was VERY happy with what they offered - it was about $1000 more than I what I expected for my car. From start to finish, the whole thing took about 30 minutes and I never felt pressured to buy a thing.

Honda

Oct 2, 2014

I can't rate service or sales because I was here with a friend getting his car looked at. But I was impressed on the cleanliness, and the several people that asked if I had been helped or if I needed anything to drink while I waited. I also over heard a few reps chatting with customers and they were polite and seemed pretty informative. So based in first impressions, would rate this place high. My friend seemed happy with it so that was all I needed to hear.

Honda CR-Z

Oct 2, 2014

5- This is my kind of car selling experience! I walked in at 1:50pm and was immediately approached by Maya at Honda of Stevens Creek of San Jose who asked how she could help. I told her I was interested in selling my car and wanted to see what I could get for it. She sat me down and thoroughly explained the appraisal process. I answered 4 or 5 questions, and the appraisal was underway. 20 minutes later, after a quick tour of the facility, my appraisal was done. I was VERY happy with what they offered - it was about $1000 more than I what I expected for my car. From start to finish, the whole thing took about 30 minutes and I never felt pressured to buy a thing.

Sandeep

Oct 2, 2014

After my huge disappointment with the service at the place where I bought my car, I looked around on the web and found this place Honda of Stevens Creek of San Jose. I gave it a try and haven't looked back since. That was over a year ago. The service people are polite but not in a sleazy way. They are cool. They communicate very well, explain every issue to the detail and give you options. I am sooo not car-smart but they never talk down to me. I feel comfortable here and I do not dread going to my car service appointment as I used to with the previous place. Now, I do with they had bigger waiting area with more seating - it gets full sometimes because people bring their kids and other family members. But, it is not related to the service, therefore I did not remove a star:)

Wendy Demko

Oct 2, 2014

I was there at Stevens to get my bumpers done. And it was a great experience.

Adaana

Sep 30, 2014

So I went to Honda and as soon as I entered there was a lady whose name was Maya welcomed me with a big smile on her face. She started asking me my purpose of visit and I told her that my key is not working properly and I want to replace the key or just repair it if that is possible. Maya helped me and called the service people and a guy came with me outside and tested the key. Then he said that it has to be replaced and we went back inside. They replaced my key and gave me a new key. That was a effortless job and was resolved quickly. Overall I was happy and it was a great experience. Awesome customer service they offer. Thanks.

Ashley

Sep 30, 2014

I went in to this place as my car was broke. My break caliper kept seizing up causing my car to pull after braking. Maya greeted me and she even directed my work to one of her team member. They fixed it quick and were very polite and I was relaxed that my car was in good and trained hands. I would definitely recommend this place if you are looking for an honest auto repair company.

Benjamin

Sep 30, 2014

Got my oil change done here. It was a very busy weekend so I decided not to stick around and wait. They were totally cool with me leaving my car there and willing to give me a call when it was all set. I left my keys with Maya and she and when all work was done she gave a call back. The guys were super nice. This will definitely be my new dealership for all my needs!

Dean

Sep 30, 2014

I had a great experience buying my CR-Z here. Id definitely buy from here again! Perla was my sales person. She was up-front, and didn't waste my time. I walked in, I did a little research on the car, but still she explained me everything so nicely that it wasnt even required to think twice to search or consult anyone else about the car. She gave me the best deal and of course in my budget. Our sales person Perla was very helpful and went overboard to get us the car we wanted. We wanted a specific color so she said that she will check in a while and get back to me , she went to her office and checked for it , it was available so we were lucky. But when I went to other brand showroom; the sales person told me to check the color availability on my own as he has other customer to attend. That was the point I decided not to buy that specific brand. But here Perla and her team handled perfectly. Thanx for all your effort guys . I left paying what I decided and with my choice car.

Diego

Sep 30, 2014

FANTASTIC SERVICE. It's hard to find honest mechanics and just good people to work on your car. These people are it. They are hands down fairly priced, good at what they do, over communicate throughout process and last but not least accommodating. Thanx for the help. It was really appreciable.

Julian

Sep 30, 2014

Well I thought of writing something about my visit as I was overwhelmed and this is one of the finest dealers I've ever patronized. Maya helped me in buying a car for my wife . As it was a surprise and I dont know much about car she was there and helped in selecting the best model and even gave me the best price . Thank you as my husband was astonished with the gift.

Marlina

Sep 30, 2014

I don't have much experience shopping for or purchasing cars. I have been fortunate to "inherit" my first few cars from family. But for first time I did a little research and went to Honda steven creeks . Maya was the lady who took me for the tour for the cars I had in mind. She was quite knowledgably , and even took me for a test drive. I end up buying the car on the same day. I am enjoying my new machine. Thanx to all of you.

Samuel

Sep 30, 2014

When I visited Honda steven creeks for my tire change I called and took the appointment before just walking in. But I was running a little late but still I was greeted as soon as I reached and Maya, a lady whom I found very professional and enthusiastic helped me. Just wanna say thanx for all the help and would rate it 5 out of 5.

Adrian

Sep 29, 2014

Finally, a car dealership that provides good customer service! After dealing with all of the issues I had with the one of the other location, I am relieved to have found a place to take my car where I not only feel comfortable, but also confident that my car is being fixed properly. Maya does a great job as an adviser. She is a good communicator and I appreciate his professionalism. I don't even hesitate now to drive 20 minutes further to take my car to this location. It is worth my time to be treated with respect and most importantly, to have my car fixed correctly the first time. Kudos to the Honda Steven creeks and their helpful staff.

Carlos

Sep 29, 2014

Honda has continually provided me and my wife with superior service. Our experience has been nothing short of perfect, and we owe much of that to our representative Maya. She respects our time, guides us in our decision making process, keeps us informed on the order/production status, and patiently educates us upon delivery of our new vehicle. It's no coincidence that, when purchasing the Ultimate Driving Machine from Honda Steven Creeks, you also receive the ultimate in customer service.

Christian

Sep 29, 2014

Well I would spend some time and write reviews about this place because this place need to be appreciated and the person named Maya, who helped me also need lot of appreciation. I just purchased a new car from and had a great experience. She was incredibly diligent, appreciated my need to get the process done as quickly and seamlessly as possible. I was very particular about the color and the features and want in my car. So she understood my needs and even my money crisis , and gave me the best option.

Gabriel

Sep 29, 2014

I went to this showroom third time in my life and I must say every time I visit I am pleased with the prompt service and gesture in the staff (specially Thomos who always meets my expectations. Although my car is not in a great shape as its getting old now but still I would like to spend extra bucks on it in this showroom rather than some local shop as I can trust these people and they know about my car more than I do.

Joshua

Sep 29, 2014

My rating for Honda Steven Creek would be definitely 5 out of 5. I just visited them last week for my daughters car with some issue in the wheel. I thought that it has to be replaced but luckily it was not the case. Maya is a friendly and honest girl she will tell you if you DON'T need to replace something yet. And moreover they remember their customers and their cars visit to visit.

Kevin

Sep 29, 2014

I have a Honda CRV, and I was not sure where to take my vehicle for good service in the city as I just moved in this city few months back. A friend recommended this place, and I am so happy I went. Thomos was the man who helped me with all things I need to get it fixed. Further I highly recommend this place to everyone. They also able to offer rides and pick ups in the immediate area which is especially nice.

lenalo

Sep 29, 2014

I didn't buy my car here, but I use them for service because they are awesome. Maya helped with all my issues every time I go there. They all were extremely helpful and polite, they washed my car every time I bring it in. They gave me a free race inspection, and another time they gave me a free detail when I waited longer than they said I would for my brake pads to be changed. I hadn't even made an appointment, I just showed up to have my brake pads done. Every time I go to Honda I am pleased with the service and great output I get.

Roney ron

Sep 23, 2014

I went to Honda two days back for some oil change & wanted to get my breaks checked. I gave the car for repair; and my cousin was looking for a car so we went to look for a car and told if they can give the car back in an hour. There was a lady Maya who assisted us. She seemed to really know what she was doing. She recommended a salesperson for us to test drive an accord and civic and we really liked them. Next came the talk about the price. After a pretty long talk, they gave us a pretty good deal. My cousin was happy and have already picked the car. That was quick and painless. The best part was in the mean while my car was ready. This is the reason I am writing this review, that they gave me the car on time and my cousin got a new car.

avitalarorasharma

Sep 21, 2014

Car salesman have the reputation of being a sleazy bunch and boy, these band of merry men sure live up to their reputation.We wasted 3 hours of our lives here. We had done plenty of research about the car we wanted and the price we were willing to pay. Within 20 minutes of talking with the salesperson (Sami), of which 10 were him going back and forth to whoever he needed to talk with for price consultation, we had agreed on a price. Or so we thought. We waited for the next 130 minutes for them to get the car and to meet with the finance guy. Eventually, the price they put on paper was higher than what we had agreed to. When we broke down the numbers, the manager pretty much told us that we did not have that price 'officially written down' and hence they could not honor it. The price was VERY CLEARLY written - as any one has bought a car before knows, we go back and forth with numbers written on paper, of course we had no signatures against it.Long story short - don't go here. They clearly do not care or understand customer service or satisfaction.

Andre

Aug 14, 2014

It was a wonderful experience at Honda of Stevens Creek, for I wanted to buy a car for a long time now, and when I got to this dealership, I was nicely greeted, got a coffee, and a whole bunch of stories conected to the cars I was interested. After maybe a half an hour, I finally made my decision, and bought a car from Sam. Now, I'm enjoying it. Thnx Sam

PedroIbarra

Jan 22, 2014

HONDA OF STEVEN CREEK TOOK ADVANTAGE OF MEDuring the month of July, 2013 I feel I got defrauded by Honda of Steven Creek. I went in and spoke with car salesman Mike D. and I test drove a used 2010 Honda Accord. The car looked fine and felt fine, and I specifically asked Mike if this car had been in an accident and he said "NO". My cosigner and I proceeded to sign all documents. About two weeks after I went to get my windows tinted the tint shop informed me that one of my doors wobbled to much and that I should have it checked out. I took it to Honda Steven Creek recommended body shop AW Collision of San Jose and after their inspection they informed me that my car had in fact been in a car accident and someone attempted to cover it up making it an unsafe vehicle. The body shop told me the estimated cost to have this car repair would be $9,137!!!. I immediately took this issue to Honda Steven Creek and I spoke with Samantha E. and I explained my problem to her and I gave her a copy of the repair cost estimate and of course she told me that there was no one there to help me and to go home and she will show her boss my documents. During a period of 3-4 weeks I spoke with Subhash C. General Manager, Moe A. General Sales Manager and Abraham Finance. I begged them to please help me out with this unsafe vehicle. I informed them that I feel they took advantage of me by selling me a wrecked and unsafe vehicle and I simply wanted them to give me for what I'm paying for and after numerous of phone calls and three or four visits to Honda of Steven Creek dealership they refused to help me out making all sorts of excuses and disrespecting my cosigner and I. In addition they went as far as to tell me that Honda of Steven Creek had millions of dollars to spend in attorneys in case I wanted to sue them. As a result I contacted the auto fraud legal center and attorney Hawk and his firm decided to fight for my rights as a consumer and sue this dealership for their wrongdoing!!!!!!!!!My case is currently pending in California in the Santa Clara County Superior Court Civil Case Number 1-13-CV-254207, in which Honda of Steven Creek is doing business as Santa Clara Imported Cars, Inc.!!!!!!!!!!!!!!!!!!! In addition we just had a mediation hearing on 01/15/2014, in which of course nothing happen at mediation thanks to their refusal. Overall, I'm an American guy that is just trying to make it. I have two jobs and I am putting myself through college (Engineering major) I went to a Honda dealership and not to a mom and pop dealership in order to avoid these kinds of problems and honestly, because it was a Honda dealership I felt I can trust them and get myself a good reliable car. Unfortunately, Honda Steven Creek clearly took advantage of me and even after I took this problem to them they have refused to help me out. $9,137 is a lot of money for car repairs. I can see why they would like to dump this car on somebody and get it out of their dealership. Once again a huge corporation is taking advantage of the small people/consumer and tax payer.

loantran

Nov 21, 2013

I was afraid to take my car in because people have tried to sell me a lot of stuff in the past at other places, but Thomas my service person kept me informed the whole way through. I felt like a I made an informed decision and that makes me feel more comfortable about coming here in the future.

Tonyn1

Nov 17, 2013

Just bought a 2014 Pilot. Love it!!! The sales experience was great. Had a small issue with my phone pairing to the car. Went back into the service department and they had tech come out and help me set up my phone. They were all so happy to help. Great dealership!

Wong

Oct 15, 2013

I tried to have my CR-V Honda 2012 oil change this morning at Stevens Creek Honda dealer with a valid Honda Care program, but the service guy said that there was no related information shown when type in my car VIN. and I need to pay $55 for the oil change or $384 for the recommendation service (alignment, air filter and oil change etc). I already paid over a thousand dollar for Honda care, why I need to pay another $55 for oil change. any one have similar issue?

namrak

Apr 10, 2013

Steven Kim is the recently promoted to store manager----because "he was the next in line". He is immature, rude, disrespectful, arrogant . . . I wouldn't return there if it was the last dealership on the planet. I should have read the reviews BEFORE I wasted my time driving there. My mistake!

Jyoti

Mar 3, 2013

Worst customer service. Very rude, unprofessional...I can go on...Went to buy Honda crv 2013. The sales rep who helped us was k, guess was a new employee. He had to go and talk to his manager Steven Kim regarding every question we asked, which was k. We are extremely patient. He helped us for 30 mins. The manager, Steven Kim answered each question very arrogantly and kept saying I have 2 people who are ready to buy a car now....well..I don't understand why he kept saying that....rt for the time he met us.Anyways...he was so rude..we decided to leave...and in front of us he told his employee " DON'T WASTE TIME ON SUCH CUSTOMERS"..30 mins of customer service and so arrogant...

rishibhargava

Jan 11, 2013

Horrible experience. They lied to us that they had the car. Once we showed up they did not treat us properly and starting shouting at us when we said that they should have told us if the car was gone.

narius

Feb 24, 2012

Don't buy from them.We negotiated a price via email and they would not honor it. They also try high pressure sales tactics with my wife. The sales manager was rude to my wife.I wrote a complaint email to them and as expected, they don't even respond.We eventually bought a 2012 Civic from another dealer.

rajuthakkar

Feb 12, 2012

I would never recommend this dealer. Because it is Honda, They have so many customers that they no more care about customers. They think they are being great to you by selling their cars in demand to you. They told me some price on phone and when I went the place, They quoted much higher rate than what was told on phone.And for used cars, They have a slogan,If you are buying used car, You should not expect two keys or any remote.I won't be surprised if they say,You are buying used car, You should not expect car to have 4 wheels or car to work or you should not expect any key.The way they treat their customers, I hardly doubt they ever look at such review sites but I hope their customers look at this site.

hwchouse

Jul 12, 2011

I went to maintain my car last week and asked them to fix my front wheels brake because I heard the 'gigi' sound when the car was moving. They finally charged me almost $1000 for only the brake repair, not including the maintenance expense.I, of course, didn't let them do the repair and brought the car to a repair shop which only charged me $109. Don't you see the difference?Don't go there !! If you really need to, don't trust them at all, use your own common sense and judgement to offer them the work. If they see you accept their advice, they will be very greedy and give you all nonsense, unfair quote.

andyquach

Nov 27, 2010

I had driver side seatbelt problem with my honda accord 2004. I brought my car to the dealer located on steven creek and met Dann(forgot his last name)on Tuesday. I removed the seatbelt from the car and handed to him. at first he told me that honda will not cover because I removed it from the car. he took my seatbelt go around the shop and ask for someone approval. He came out and told me that honda will cover it. So, he made appointment on Wednesday and also ordered part for me. I showed up my appoinment hoping to have my seatbelt replace. Dann was off on that day so I end up meeting this guy (I totally forgot to get his name). he looked at me and said "NO..NO". we won't fix if you remove the seatbelt from your car. he made the big deal out of it and yelled around the shop. he talked to all the big bosses at the shop about my case. I told him that I will come back to see Dann because he was taking car my case. So, I went home and coudn't wait to see Dann. I came back on Friday and met Dann. I beleive he was prepared and ready to deal with me. I came in and explained to him about my case. all he told me is that "Honda will not cover your seatbelt". I was shocked but I didn't make big deal, I just want to get over it. So, I dealt with him that I want to buy the seatbelt if he can give me discount. He was ok and sent me to cashier. So, I ended up pay $150 for my seatbelt. I thought that was it and would not deal with these guys anymore. I coudn't beleive when I put the seatbelt in my car, the sensor is not working at all. I went back to the dealer and ask for exchange. They didn't even let me exchange or refund. I didn't even know the part is a non-refund item prior my purchase. I ask Dann if he could proof the part is good then I will happyily leave the store. He told me that Honda doesn't need to prove it and gave me all cappy lectures and asked me to pay $150 to diagnose my car if I want to fix the sensor. I have to pay $300 to fix my seatbelt. this is rediculous. I don't how honda doing business with those unprofessional customer service. All I can say "IF YOU NEED SERVICE FOR YOUR CAR, THIS IS NOT A PLACE TO GET THE SERVICE"

globiesan

Nov 23, 2008

Walked onto the lot and was suggested to work with Steve. Steve is a salesman with integrity, no pressure, up front and honest. It was a busy night, Steve told us when there were delays in getting in line to have the finance guy look at our offer. We appreciated that. What happened next was rather insulting, although, I know it's just business. Steve had to be the messenger... we were completely lowballed (by $6000) with our trade-in. He stated that they do not go by the "blue book" values. So, my question is, why is it posted for consumers to see? Stunned, we left and Steve lost a sale. If you're going to go to Honda of Stevens Creek, definitely work with Steve. Easy going, knowledgeable and honest (what more can you ask for in a sales guy). And beware of the "haggling" you have to deal with, I just don't have the tenacity to deal with that kind of business. My trade in was a Saturn, and wanted to drive something different. But, due to my less than perfect experience with Honda of Stevens Creek, I will be purchasing another Saturn which was Plan B.

andrewl

Oct 6, 2008

Stevens Creek Honda,San Jose Ca I went car shopping this weekend and a friend told me to ask for the Internet department. He's a dealer rater also and may have read it on someone Else's review so whoever you are thanks. To finish the story We went in and Steve helped us not only find the exact car but also get us a great rate. He said they use CUDL and it sends our application over to a bunch of credit unions instead of banks. We got a really great rate as the credit score was a little low but we pay everything on time. We left really happy and overall one of the easiest deals. My thanks to other Dealer Rater's for the tips to make it work out.

mrsslk

Aug 18, 2008

We received a price over the internet from South Bay Honda. They didn't have the car we wanted on the premises so we went over to Honda of Stevens Creek to see the car in the color we wanted. When approached by salesmen, we told them we had gotten this price from South Bay. They told us that South Bay salespeople were "liars" and that they could not give us that price. We were appalled that they would outright use that word. We were really put off by these guys. When it turned out that indeed the South Bay salesperson never came though with the car, let alone the price (she didn't even show up for our appointment) we went back to Honda of Stevens Creek. On the day we were to pick up the car, the car was to be on the lot. My husband and the salesperson had to drive to another lot (took about 1 hour round trip) to get the car. Then we sat down to finalize the sale. We had the price that the sales person quoted us. The sales person told us that the manager said it was too low. We were down there ready to buy based on the agreed on price. The sales person was a nice guy but he apparently should not have quoted a price he couldn't deliver on. It may be the game they play, make it the managers fault. In any case, the difference was about $150. The manager asked "are you going to walk away from the car you want for $150?" Indeed we did. They were dishonest. We will ever return there. We bought the car from Anderson Honda for the same price basically but the process was open, honest and straightforward.

WachusettBrewer

Aug 3, 2008

I have bought a used Acura from this dealership that was previously owned in the State of Florida. It is still my car, and there have not been any mechanical repair issues. Also, the price is reasonable.There was something I liked about the salesperson. However, when it turned out that the vehicle did not have a spare tire, he followed instructions and took one from one of their other automobiles for use in mine. If I am not mistaken, that was the end of my dealings with him. He said he was seeking employment elsewhere.The person who processed the paperwork evidently had a preference for Cantonese, Mandarin, or something else. I purchased a warranty through him, but eventually cancelled within a 60 day period. I only elected the insurance minimums and added comprehensive coverage with a $500 deductible. Leaving almost immediately to drive to the mid-west, I still did not have an official license plate. After driving further than halfway across the (contiguous) country, I went to the carwash. The next day, I observed faint scratches throughout the car's paint. Subsequent inquiry through an attorney general's office lead to the impression that the service did not cause the damage; but unmasked a previous carwash-type problem(s). Fortunately, insurance still provided ~ $1,300, and I saved the claim through multiple winters. (In the nearer future, a new policy with a lower deductible would pay $3,000+ for hail damage).When the warranty trial ran out, I asked about a different priced option but communication skills were once again lacking from the dealership. After reviewing the materials sent to me, I did not buy.After at least two months, I was still waiting for my title and plates. It was difficult to complete tasks such as transferring the balance from the lender, or to register the vehicle. I did get pulled over for this once--before I knew that traffic violations are classifed as minor misdemeanors. Sales service was ineffective. Honda of Stevens Creek promptly obliged a recent request for records. I remain satisfied with the value of the purchase. My feelings may have been otherwise if I had not observed the missing spare, or elected comprehensive coverage.

pv12

Aug 16, 2007

Tried again to purchase a car using our Capital One (no restrictions Blue) check and was told we had to fill out a credit application. They told us on the phone they accept the check but when we got there they changed their story. We drove 4 hours for nothing. Another dealer trying to attach a back up loan just in case the check doesn't go through. ANOTHER SCAMMER! We just got up and left. AWFUL CUSTOMER SERVICE! T.J. was nice but left to make deliveries during my call to Capital One. They had a young sales associate take over and poor kid didn't know what was going on. The Manager was a big liar (I forgot his name). Be CAREFUL buying a car from this dealership!!!!!!

spiderwmn47

Jul 10, 2007

I bought a used car from this dealership and i am so sorry. They sent this car out knowing it was bieng bought for my daughter. I specifically said I needed something that she would not get stranded in and she has had nothing bur problem. I tried to back out after noticing the air was not cooling on test drive. then I was called repeatedly to say the car had been through certified inspections. i finally relented after being told I could drive the car for a month and bring it back if any problem well from the radiator bieng full of slush , brakes going out, noises, needing new air conditioner condenser all within the first month. all they did was replace the condenser and now are giving me the run around the transmission is out!!!!!

donnagagne

Jan 21, 2007

My husband and I were looking for a car for our daughter. We found a pre-ownd 97 Saturn coupe on their lot. The sales associate stated that it was a trade-in and that "they only keep the best cars to sell...the rest (implied the ones that need work) go to action". He continued to say that the car had been totally looked over by the service department and was in tip-top condition. We test drove the car, liked it, and purchased it. The finance guy actually echoed what the salesman had said, that the car was completely checked out and that they only kept the best for re-sale. On the way home over Highway 17 both the oil and the temperature lites went on. When we got it home we realized the the oil was really old and obviosly hadn't been changed in over 10,000 miles and that there was hardly any coolant in the radiator. Upon further inspection the hoses not easily visable needed replaceing and the brake fluid was very low. There wasn't even any wiper fluid! What exactly did theur service department do? My husband was a mechanic while putting himself through school, so he was able to spend an entire day servicing the car. My daughter drove it for a week and the alternater went out and the battery needed replacing. This has been a nightmare. Countless hours have been spent on this lemon! What burns me is that we went to a "reputable dealer" to avoid this type of rip-off. We could have easily taken our chances at one of those from-the-auction mini dealerships...but we wanted reliability for the price we could afford. We will NEVER patronize Stevens Creek Honda and will tell anyone who will listen what a bunch of liars work there.

dimitryt

Dec 13, 2006

We decided to buy Honda Odyssey. My wife stopped by on weekend, drove the car, and was given "estimated" price range. It was on the good side, and few days after we showed up together with the intention to close the deal. I also asked about financing options. Once sales person sow my "monthly salary" figure on the application, he changed this tactic completely. He came with price offer ~$3,000 higher then he promised before. When I asked what happened he answered "you should be ashamed to bargain with this type of income". Obviously, we left this dealership w/o car and with very bad feeling. I'm not recommending to use this dealership services to ANYONE!

sunnyca

Sep 20, 2005

Organization:Honda of Stevens Creek Purpose of Visit:SalesReview site - http://www.dealerrater.com/dealer/add-review.asp?dealerid=6724In late July'05 I visited this and 3 other Honda dealerships to buy Odyssey Touring DVD/Nav (fully loaded). The other 3 dealerships gave me very competitive rates and in a very polite manner. Considering that MSRP was $39010, the best quotes were $37500-$37800 from the other dealerships. But the visit to this dealership (Honda of Stevens Creek) was like visiting hell. Even though the sales person was very polite, the sales manager was not. And when I tried to walk out, he insisted that I offer him a target price I would like him to meet for the new Odyssey. So I quoted the best offer I had from another dealer, and he became instantly beligerent and quoted $6000 more than what the other dealers had quoted. His quote was $44000. I told him that this was a very bad joke, considering that MSRP was $39010 and best quotes were $37500-$37800. At this he made insulting remarks and that he does not have to listen to me. All this happened after he requested me to not leave and to suggest a price I was looking at for this van. These other dealerships were Anderson Honda (Palo Alto), Larry Hopkins Honda (Sunnyvale), and one in Capitola. All 3 were very friendly and polite. I finally bought the van from Larry Hopkins Honda.

phwu888

Feb 24, 2005

I got really bad service experience at this dealer recently. The poor service caused my vehicle broke down on highway 80 in Sierra Nevada. It riuned my family vacation and costed us alot for emergency accommadation at Truckee and vehicle repair. What happened is that my Honda Element received a 22500 mi service at Honda of Steven Creek on 01//15/2005 before the vehicle hit on the road to Reno, NV on 01/16/2005. The service man who did the work on my Element didn't tighten (I guess he lost his mind during the work) the oil drain plug at the end of service. That caused oil drain plug loosed and lost while the vehicle was running on highway 80 at 7pm close to Soda Spring, CA. All motor oil was lost suddenly. I called AAA emergency towlling service upon the vehicle broke down. The car was towed to nearby Truckee,CA. My family was forced to stay at a motel in Truckee through AAA emergency assistance. AAA authorized repair center in Truckee found such poor service that caused the broke-down. The bad service could cause severe damages to my Element's engine.<br>Now even more than 30 days past, Honda of Steven Creek has not paid any compensation for damages and the cost by the bad service.<br><br>Do I recommend this dealer to other people for their car services? Of course NOT. I want to pay service to maintain my vehicle in good condition rather than pay Honda of Stevens Creek to harm it. Right?!