Used Cars for Sale at Honda of Toms River in Toms River, NJ

patty

Oct 21, 2016

Doug made the long process of car buying enjoyable. He was informative and painstakingly explained the car and the new data to us. He was never pushy and encouraged us to "think it over" words you don't hear in a dealership. We thank Honda of Toms River and Doug for a very pleasant experience and will gladly share this experience with our friends. Sincerely,Patty and Bill

Roman Midyany

Oct 20, 2016

I have been buying several cars in my life but Dough was the most helpful and caring rep. Will recommend him 100% and will come back to him when buying cars for my kids.

autoguy35yrs

Oct 19, 2016

I have to say i am very impressed with my new Ridgeline RTL-T . This truck/ luxury automobile will amaze you , from it's gorgeous interior to it's beautiful car like ride not to mention a versatile and quite large bed . This truck has as much room as the 2015 Nissan Titan crew cab i traded in, but the Ridgelines interior is 100 times nicer in every possible way . Heres the real kicker ! The Titan got between 14 and 16 .5 mpg taking it very easy while the Honda is already getting 24 mpg and it has plenty of power . To anyone who owns a full size pickup but really doesn't use it for heavy duty construction , take my advice and go look at this truck chances are you will buy one on the spot . My salesman was DJ Wilson and he's a great guy to deal with , in fact this was my second purchase with him in less then 3 months . Thanks DJ

foamy23464

Oct 17, 2016

My dealer DJ Wilson is a savage. He literally helped me pick a car I wanted, got me an amazing price for it, AND offered me snacks while I'm sitting here painfully hungry. Is definitely recommend him to anyone else trying to buy a car here.

Extremely dissatisfied customer

Oct 16, 2016

I would have given this dealership 0 stars if it was an option.I should have known when my wife and I walked in the front door and the receptionist was on the phone arguing with a bill collector about some payment she was late on.So after 5 min of listening to her argue she hangs up and asks us if she can help us so we proceed to tell her we had an appointment with a sales rep from the internet Dept who emailed us a written quote on a car we were interested in.So she tells us that rep just left even though we had an appointment with her for that specific time.So we get passed off to another rep and give him the email quote and tell him we only want the car for the price given in the quote so he says yea of course.So long story short 2 hrs later after a filling out paperwork and credit check which by the way was high 700s excellent.The sales rep says the manager said they can't honor their quote it was 800 dollars short of what they needed to get for the car even though we had the written quote right in front of us.So they obviously give you a quote to get you in the store keep you their for hrs then tell you they can't give it to you for that price.Then they proceed to get arrogant and basically tell you if you don't like it you can leave they will sell their car to the next person.The manager was so rude that after we left the sales rep ran out after us and apologized for the way we were treated.I would not recommend this place to my worst enemy.They do not like informed buyers that do their homework.Stay as far away from this place as possible.

Db 1111

Oct 15, 2016

It was a great experience and less time to buy my civic.Doug Lazaro is one of the best and a good personThank you

pamela guzzi

Oct 3, 2016

Bought one Honda CRV, leased a second and it was a great, seamless experience. DJ Wilson was our salesman and he was wonderful, extremely knowledgeable about the vehicles and very helpful and informative. It was rainy and miserable both days we were there but DJ showed us everything we asked for and made sure we were comfortable and satisfied. One of the best car buying experiences we'very had! We know Hondas are great cars, now we also know Honda of Toms River is great too and we will be going back to DJ for the next Honda!

cwarner839

Sep 28, 2016

DJ Wilson was a great salesman. He took his time explaining details about the car CRV and about the finance part. Very knowledge about the car and financing.

Robert Brown

Sep 28, 2016

I purchased a car from Honda of toms river and worked with DJ Wilson on getting a 16 CRV and he gave me a great price on my car and he is a great salesman he was very patient and understanding and did I great job on getting me a good price on my vehicle i had a great experience at Honda and will definitely be coming back for more

Janet123

Sep 24, 2016

I have visited many Honda dealers trying to find the right vehicle and am so happy to have found my car at Honda of Toms River. I'm from East Windsor and it was totally worth the drive. DJ was extremely helpful and so pleasant. I would definetly recommend anyone who's looking to purchase a vehicle to check out Honda of Toms River.

rjames

Sep 22, 2016

Great service. Quick and easy on a Saturday morning. We worked with Douglas Lazaro who helped us through the entire lease process. They offered us food, refreshments and anything that we may have wanted. Would highly recommend with their great customer service.

glopez

Sep 13, 2016

Thank you, Douglas Lazaro you made it easy and listened to me. So far so good hope to contiue working with you in the future. G. Lopez from Long Branch

kellie

Sep 11, 2016

My family and I had never purchased a car from a dealership prior to this experience and Doug Lazaro made this experience go smoothly and made us feel very confident that we had made the right choice. He was not pushy and was very patient and understanding of our current situation. He showed us cars he thought would make a good match for us and was very infomative and willing to answer any questions that we had along the way. I would defiently recommed him and Honda of Toms River to anyone needing a positive and helpful car buying experience !

enussbaum

Sep 8, 2016

My vehicle purchase at Honda of Toms River was a smooth and pleasant experience. My salesman was Doug Lazaro and he patiently went through the process with me in a truly professional manner. He even stayed late at the dealership after the 9:00 PM closing time in order to setup the connection of my cell phone to my new vehicle. I had asked him to handle some additional paperwork pertaining to my old lease with Honda and he followed through the next day exactly as discussed. I would most definitely recommend Doug to anyone looking to purchase a Honda vehicle.

GMH

Sep 5, 2016

My whole experience at Honda of Toms River was just amazing. We all know that buying a vehicle can be stressful, however my experience was stress free. DJ was just amazing. He was patient in showing me the vehicles i was interested in, and explaining every little detail about each specific vehicle. Once my decision was made, he did everything possible to make sure we were comfortable with our purchase and did everything to make sure we got what we wanted on that vehicle. Never once was i pressured in the whole process. I have to say, this was the best experience in purchasing a vehicle.

AFCovault08

Sep 2, 2016

I had a great experience at this dealership, they made my shopping experience the best I have ever had. I walked into the dealership to look at the new Honda Civic, and was immediately greeted by DJ Wilson who has great customer service skills. He is very knowledgeable in the product that he sells and would recommend him to any friends, family, co-workers that are looking for a new car. He made the experience seem flawless and any hiccups that we might have run into, he fixed it right on the spot and made things right! I really appreciate all his help and look forward to his continued support and possibly another purchase down the road.V/rMatt Covault

mrecuaarteaga

Sep 1, 2016

From when I walked in til today I am completely satisfied by Honda of Toms River thanks to one of their own, DJ Wilson. He knew what I wanted and introduced me to the perfect car. Test drove the car 2 days later and fell in love. I came in with a price in mind and that is what I got after DJ helped me fight for. Living in Florida was my only concern since I was only visiting family and all I wanted to do was look for a car not buy. DJ actually took care of all Florida expenses I would only have to bring the car down. He truly cares for his customers. Thank you DJ!

Blindmank13

Aug 28, 2016

I walked in to toms river Honda and met with DJ Wilson. He made the experience virtually pain free and knew so much about the Ridgeline I purchased. Was very easy to talk to and deal with and actually helped fight for me to get terms and agreements on my behalf. He was a great salesmen to deal with and the finance manager Steve nunes was also exceptionally great in being very clear and answering all questions. They were flexible and helpful and made what the whole process very easy and comfortable.

Christopher Beute

Aug 28, 2016

I was having trouble finding a 2016 Honda Accord still available which met my requirements.Doug Lazaro of Toms River Honda worked the phones for a few days to locate the car Ieventually drove home and am extremely happy with after my first week. I appreciate his efforts,and I'm enjoying the car immensely.

jstandora

Aug 25, 2016

This experience was actually a pleasant one, unlike other visits to car dealers..I had a great salesperson, Doug Lazaro, who worked on my behalf with his people to get me the best deal for me. I appreciate the time and effort put in by all and recommend this dealership to everyone.

bklynlady

Aug 24, 2016

Easy to do business with. No hassle place . This is the second vehicle I have purchased in 9 years. Doug Lazaro helped us. No pressure, which I really liked . We told him what we could afford and he showed us 2 cars within our budget. We purchased the second one. I would definitely ask for him again if we needed to buy another vehicle. Joseph Veguez assisted Mr. Lazaro. Both were very courteous .

Lauralyon

Aug 22, 2016

We had an awesome experience at Honda of Toms River. DJ Wilson was our salesman and we were more than satisfied with the job he did. We did not feel pressured at all - we walked the lot for over an hour and looked at each car individually until we narrowed down our choices. We feel that we got an amazing deal and DJ was able to get us affordable payments and a good interest rate, not to mention a reliable family car! We will be back!

MusicFan87

Aug 21, 2016

Doug Lazaro was my salesman, and provided a friendly, informative, pleasant car buying experience. I will recommend Doug and Honda of Toms River to all my friends and family!

gags

Aug 20, 2016

Doug did everything possible to insure that i was totally satisfied with the purchase of my vehicle. He was honest and polite and in no way did i feel pressured to buy a vehicle. He was extremely knowledgeable about the vehicle. I am satisfied with his services and glad I purchased the vehicle.

J Hill

Aug 19, 2016

Appointment was made for an airbag replacement.We were given a time and the work was done as promised, while we waited. The Tec Mike was very pleasant and made this a positive dealer experience.

Richard Wecker

Aug 19, 2016

excellent service.fast easy paper work ,great trade in prices,helpful instructions, easy negotiations,friendly staff and service,easy terms and quick dealer prep. and detailing

Susan DiOrio

Aug 17, 2016

I just purchased my second Honda Accord from Honda of Toms River. My salesman, Douglas Lazaro, is top notch. He went above and beyond to make sure my I was getting exactly the deal that I needed to get. He is a stand up guy and works tirelessly for his clients. I would HIGHLY recommend Honda of Toms River and would not hesitate to recommend both the dealership and Doug Lazaro. Extremely satisfied customer!!

kelly Murphy

Aug 15, 2016

DJ Wilson was a pleasure to deal with. He had lots of patience with us as we made our decision. We went back and forth for days and never had any pressure and he was always helpful.

Mindy Fedash

Aug 9, 2016

Hi: I am leaving this on a friends account because I do not have my own google account. I was very happy with DJ Wilson at Honda Toms River. DJ Wilson is very helpful, knowlegable and authentic. He helped me to make the best decision for my needs and followed through.I highly recommend DJ to anyone interested in purchasing or leasing an automobile. I recomnd anyone gong to Honda Toms River on Route 37 will request him to assist you. With RegardsMindy Fedash

Linda12

Aug 1, 2016

Awesome experience. Doug Lazaro was the best sales consultant. He made the purchase of my new CRV easy.I would highly recommend him and the rest of the Honda team here.

Ronda Fullam

Jul 30, 2016

The sales agent was attentive and provided excellent service. I was shown a few vehicles, but not pressed or pressured to buy anything. My questions about the vehicle were answered intelligently.

blueclawcrab

Jul 27, 2016

DJ Wilson of Toms River Honda is a born salesman. He has the ability to listen to what people need. This was my first experience buying a car on my own. Being a Senior Citizen I needed an affordable car that I would feel comfortable driving. He had the patience to make me feel at ease during the test drive and till I left with a new car. His follow up call the next day was very impressive.

MC

Jul 20, 2016

A seamless transition from lease to finance. Doug Lazaro was phenomenal as was the rest of the staff. Doug made the experience concise and stress free, putting me at ease! Thanks to the team at Honda of Toms River!

Ts

Jul 18, 2016

Couldn't ask for a smoother experience, the finance manager Joe Markese and salesman Doug Lazaro made my experience perfect... I felt compelled to write a review because how good everything worked out and getting me into more than I could imagine for a great price

SharkDoctor

Jul 15, 2016

I came in last Saturday with my family and boyfriend to get a new car. I had seen a 2012 Dodge Avenger on their website and came there with that car in mind. Doug immediately greeted us and we let him know what we were looking for and although I am only thirty years old, I have owned eight or nine cars at this point. And of those eight or nine cars, this was the quickest and easiest car purchase I have ever had. It was awesome and Doug was a great salesperson. I definitely recommend going to Honda of Toms River!

Jim S

Jul 11, 2016

I had the absolute best car buying experience at Honda of Toms River. When my salesperson DJ Wilson and the dealership manager, Adam, say they try and make buying a car enjoyable, they absolutely mean it. DJ literally took care of everything for me from buying out my previous car, which was a lease, to switching cars on my insurance. I got the exact car I wanted at a great price and could not have enjoyed working with DJ any more, a genuine person who knows the cars and his business cold. It may sound cliche, but if you are thinking about buying a car, speak with DJ Wilson at Honda of Toms River, you will not regret it.

C.C. N.J.

Jul 9, 2016

I was afraid the entire process of purchasing a new car was going to be a long painful experience, until I met DJ Wilson. He made everything run very smooth and quick from the start to when I drove away with my new car. Joseph Markese, also handled all of my financials in a very professional and painless manor. I highly recommend both of them and the rest of the staff at Toms River Honda, CC, T.R. N.J.

Djwilson

Jul 9, 2016

I had the pleasure of meeting DJ Wilson while visiting the Tom River Honda dealership to test drive a Honda. DJ is a class act. I actually had no intention of purchasing a car this month. DJ understood my situation because he's a good listener. He knows the right questions to ask. He in no way made me feel pressured. His knowledge of his product was Outstanding! He believes in His product which made my decision a lot easier. He is very professional salesman. He has a very nice way about him and made my experience very pleasant. It was without a doubt one of the best car purchases that I have ever had! Hold onto DJ, he is an asset to Honda of TR!!!Sincerely,Julie LaVecchia

mschaa

Jun 25, 2016

I just leased a CRV EX and I just love the car. Doug Lazaro is the best, from the moment I walk into the dealership Doug was nothing but helpful. Doug understood my needs and concerns and addressed them all with ease, In no time at all I was driving my new car home. Doug had all the paper work done in no time as he is very efficient, and explained all the features the car has to offer, and made sure I understood how everything worked before leaving. Great car buying experience! Thank you Doug for everything. Finance and managers were awesome too. Thank you everyone at Honda Of Toms River, Mary Beth

Lmahon

Jun 21, 2016

The "out the door price" was agreed upon earlier in the day. I went in the evening to sign the paperwork. Before going in I clarified the agreed upon price. I sat for two hours doing paperwork and adding the car to my insurance. Right at the last minute as the check was being written, my salesman said he made a mathematical error and I would need to pay almost $900 more to get the car. When the financial person came over and I explained my frustration with this last second change in the price, he informed me that my sales person actually made a $1500 error and that is what I would need to pay in order to get the car. I felt as though they were trying to manipulate me. When I expressed my frustration my sales person became rude. I promptly stood up and walked out. It almost made me not purchase a Honda at all, however I found another dealer and purchased my car there instead. I would never buy anything from that dealership. A friend of mine had a similar experience and had warned me not to go there in the first place, but I didn't listen. Lesson learned.

IHEARTHONDA

Jun 18, 2016

Excellent experience from start to finish and very friendly staff. Sales Associate, Doug Lazaro is top notch. I plan on trading in another vehicle as experience with Honda of Toms River was so good. This is Our first Honda and we fell in love the moment we drove her. We owned many mini-vans in the past 25 years, Chevy Venture , Ford Windstar and the Chrysler Town and Country but the Odyssey by far, is the best one out of all of them.

Don

Jun 17, 2016

Service at this dealer was fast and very satisfying with no pressure.

luvwhatsnew

Jun 17, 2016

The dealership was great,they show great pride and believe in Hondas.I was first leery about pulling into the dealership to look for a car,but i later found out nothing to fear here.My salesman was DJ,who took good care of me and made it very comfortable to deal with him and to buy a car from this dealership.Thankyou Tom River Honda and DJ.

ErikaMac

Jun 14, 2016

We purchased a 2016 Honda Fit for my daughter today, Doug Lazaro was our salesman and he was terrific!! All my years buying cars I have always breaded the b.s back and forth and games...Doug did none of that...he was honest, straight forward and made sure my daughter was happy and got exactly what she wanted. I would recommend this dealership and Doug 100%. I will be back in September for my own car!!

Lexus3403

May 30, 2016

Thank you DJ Wilson for your patience with my mom and I and for getting her a great deal on the car she wanted! Wonderful experience!!!

Mariaz

May 30, 2016

Thank you DJ Wilson for your patience, knowledge and professionalism! It is stressful to buy a car, we all know that. This experience was made to be stress free with the help of DJ. thank you so much! I love my Honda Civic!!

JLisaKate

May 16, 2016

Great place! Came in looking for a car for my daughter! Great price!! Great customer service!! DJ Wilson was great! We left with a car!

Seaohblue

May 16, 2016

I needed a car and as a person who takes care of my car and becomes attached to it, I am reluctant to part with it. Was looking at the accord sport model when we were approached by DJ Wilson a sales rep who was very welcoming to the dealership and asked if we needed help in any way. We said we were just looking and were interested in a certain model. So DJ showed us the models we were interested in as new then showed us a 3 yr. old pre owned in excellent shape.We were interested in that particular one but I was concerned about the 52K miles on it as my wife is a high mileage driver. He then showed us a completely different model Demo loaded with only 1300 miles on it and the price wasn`t that much more and we were getting a new car.In short we wound up buying the Demo which had every option available along with the power she requires and the economy of 35 mpg average she needs for the every day commute.She is gonna have to still get use to all the technology in the car and is worried about the new car (stay away from my car scratches,bumps and bruises) that seem to happen from everyday life being she is so careful with her cars. DJ Wilson is one of the most caring,considerate,and willing to spend as much time needed with a customer to make you feel comfortable with such a major decision that is stressful to alot of people who are use to being so attached to the old school cars of their lives. Honda also offers different financing plans which help you keep more of your money in your pocket and DJ can explain it thoroughly to you so that the light goes on in your head to see the sense it makes to go which ever way you want to go.Thanks DJ!

welcome10

May 11, 2016

I cannot say enough about our fantastic experience buying a car at Toms River Honda RT 37 New Jersey.My husband and I spent Friday night and part of Saturday at a local neighborhood dealership which was pure torture. They did not listen to what we wanted and kept trying to sell us cars we did not want. Plus it turns out there price was $5,000 higher on the car we purchased from Toms River Honda.My experience with Toms River Honda started with a search on the web and I was immediately contacted. They arrange a time for us to visit and they guaranteed the price I saw on their web site for the models of Honda we wanted.When we arrived at the dealership we were immediately greeted by DJ Wilson and I thought oh no here we go again. Boy was I wrong what a great experience DJ provided. I informed DJ of my previous call and he got right to work. He pulled up his inventory and took us right outside to view the car. DJ sent us out on a road test by ourselves so that we could talk freely about the car. When we got back DJ did his magic and worked with his team of people to get us into the car we wanted and at the payment range we were looking for. The dealership closes at 6:00 PM on Saturday but there staff was well there until after 7:00 pm and not just with us. They detailed and cleaned our new cars plus pinstriped it and we drove home Saturday night delighted.On Monday morning DJ called me so that we could do a conference call with my insurance company and the finance company who held they lean on my . DJ did all they work all I had to do was say I was on the phone.If you are interested in looking for a new ride I would definitely recommend stopping by Toms River Honda and ask for DJ Wilson.

teyal02215

May 10, 2016

Doug Lazaro was the sales person who assisted us in finding a vehicle. He was very helpful and patient, answering all of the questions we had. We are very thankful for his time and help in finding a suitable used car.

John & Gloria M.

May 6, 2016

If you are looking to buy a new Honda --go see Greg Groeller at Honda of Toms River -------No pressure sales-----a gentleman-----a pleasure to do business with My wife and I are now driving a new Honda Sport---------Thank you Greg John & Gloria M. Toms River NJ

karen

Apr 29, 2016

Tom Stimpfel was our salesman and was great everyone that my husband dealt with was excellent! The Best experience I've ever had buying a vehicle. Thank you!!!! Karen L& Howard

johnnymurph3

Apr 28, 2016

My sales man was DJ Wilson. He was very accommodating and easy to work with; understood my needs and very patient. Is is because of DJ that I will go back to Toms River and get another car someday.

larry022538

Apr 28, 2016

DJ Wilson was great! The salesman could be the difference in the buying decision. DJ made our decision very simple. He delivered on every promise and made us feel like part of the family from the introduction. We would not hesitate to buy another car from DJ!

jplet56

Apr 23, 2016

Our salesman was DJ Wilson he was very nice and didn't push, answer our questions and concerns with ease. Help us get the car we wanted (2016 Accord}. I think he is a great salesman.

Dominick

Apr 11, 2016

They resolved issue due to confusion on both ends. Bobby treated me with respect and made the effort of rectifying the situation.I think they are a good establishment

fbrasacchio

Mar 29, 2016

D J WilSON.is a great salesperson. He showed a lot of patience and concern for all of our questions. He took all of his time with us. He wanted to make sure all our questions were answered. And that we understood everything he said. I would recommend him as a salesmen to anyone interested in purchasing a new or used car.

DingDong Man

Mar 26, 2016

Mr. D.J. Wilson was the sales person I worked with from the start to finish.He treated me well and professionally. The low payment he said he could get me was not as low as he said it would be. But the over all deal was satisfactory.

Robert

Mar 26, 2016

Rickie Amiscosa was very hospitable and he was able to help me purchase a car without all the haggleing you experience at most other car dealers.I would recommend this dealership hands down .Thank You to all who assisted me in my purchase, I will see you in 2018 for my new Honda.Thanks R Raheb

Betty& Ralph M.

Mar 24, 2016

We just purchased a 2016 Honda Accord from D. J. Wilson. He is by far the best salesman we have ever had -- extremely helpful and knowledgeable. He really goes out of his way to give good service. The car is great too!

blm643

Mar 24, 2016

We just purchased a 2016 Honda Accord from D. J. Wilson. He is by far the best salesman we have ever had -- extremely helpful and knowledgeable. He really goes out of his way to give good service. The car is great too!

dingdongman

Mar 23, 2016

I had a good experience here shopping for a car.Mr. DJ Wilson is the salesman I dealt with.The numbers aren't quite as good as he first told me,but the car was everything he said and more.

SNJFAMILY

Mar 17, 2016

STAY AWAY!!! Probably the most disingenuous service department ever. Today I was told I will not receive any more free oil changes for my wife's 2012 CRV unless I pay for services that are substantially less at other dealers ie. Causeway Honda. I was told I signed a document when I bought my car that explained that I have to use their dealer exclusively in order to continue free oil changes. Funny thing though I have all of my original paperwork and nothing states that. Thankfully we have all of this technology today that will allow me to post reviews like this and email people like the BBB and Honda with my concerns. I also have over 700 twitter followers that will hear about Honda of Toms River and how they treat their customers. Great job losing another customer!

Julianna Z.

Mar 14, 2016

Signed a great deal with James for a 2016 Civic. First time new car buyer, brought my dad for moral support. We came in and received no run-around. I expressed that I was interested in a Civic or a CRV. James listened to my lifestyle, asked about travel and use--then flat out said, a CRV wouldn't be right. He showed the Civic, explained the specs and I was sold. He wasn't pushy, in fact, he was incredibly honest and open. It also didn't hurt that he was a young and funny salesman. He knew the market and knew who would be driving the car at the end of the day. He kept my dad involved, but really catered to my needs. He was very honest even when my dad quizzed him on every off-the-wall mechanical question on the car-- he simply didn't know. However, he found out all the answers to every question my dad asked without my dad having to remind him. Overall, a great experience. Thanks James! Thanks Honda of Toms River!

Carbuyer

Mar 14, 2016

The dealer offers one price and then tries to say that the original price that you agreed upon cannot be done. Very slim shady tactics that are disappointing in a large dealership.

JZuko

Mar 13, 2016

Signed a great deal with James for a 2016 Civic. First time new car buyer, brought my dad for moral support. We came in and received no run-around. I expressed that I was interested in a Civic or a CRV. James listened to my lifestyle, asked about travel and use--then flat out said, a CRV wouldn't be right. He showed the Civic, explained the specs and I was sold. He wasn't pushy, in fact, he was incredibly honest and open. It also didn't hurt that he was a young and funny salesman. He knew the market and knew who would be driving the car at the end of the day. He kept my dad involved, but really catered to my needs. He was very honest even when my dad quizzed him on every off-the-wall mechanical question on the car-- he simply didn't know. However, he found out all the answers to every question my dad asked without my dad having to remind him. Overall, a great experience. Thanks James! Thanks Honda of Toms River!

Heather

Mar 10, 2016

I have had many less than satisfactory visits here. My appointment times are constantly being altered, even after calling to confirm them to the point I have been days without a car while they're finishing their work which shouldn't take nearly as long as they keep it. I feel as if the customer service the last few times I was there was horrid. They don't have good communication between the staff because apparently information was supposed to be relayed to me on a previous visit never was, so come the next visit the staff was nasty and demeaning when trying to "accommodate". Something is always changing here in regards to the terms of my visit. Got accused of not doing all of my service at Honda, which I have. Nothing like a visit and a surprise 100$+ check because of things I was not told my last visit or else they would void my "free" oil changes. I have been hung up on. Overall, I would recommend a different Honda, save yourself the aggravation. However, buying process was good, guy was more than accommodating. Service here is another story and that can mean everything. Rather take my business else where than to continue dealing with the staff of toms river for free oil changes.

Audrey DeGroot

Mar 8, 2016

D.J. Wilson from the start to finish and after treated us vey well and professionally. He helped us senior citizens in all aspects of our purchase(a 2016 Honda CRV) being thoughtful and helpful in responding to our inquiries . He made our visit a pleasure and took extra steps make sure we were satisfied.

Massage

Mar 7, 2016

DJ was a very nice and professional sales person to deal with. He explained the lease details to me very clearly and answered all my questions. The transaction went very smoothly.

gailhappy

Feb 29, 2016

I just purchased my third Honda from Honda of Toms River. I am very pleased with my sales man DJ Wilson . DJ Wilson and his manager Glen Swenson were very patience with me while I made up my mind on what car I wanted. I highly recommend coming to Toms River Honda to get a great deal. Stop in and talk to DJ Wilson and he will help you get the best deal and tell him Gail sent you. Thank you very much DJ and Glen for all your help for getting my beautiful car'

mrsnuch

Feb 26, 2016

We dealt with DJ Wilson while looking to purchase a car for our son. He was helpful and very professional. I would definitely deal with him again if I decide to buy another car in the future.

Jackie

Feb 15, 2016

I brought my car 2006 Honda CRV in to Honda of Toms River and they wanted to CHARGE me $750.00 to replace my driver side window regulator. Mike in Service said that the part would cost $450.00 plus tax and 300 for labor. Well what little did he know that I did my research and the part is ONLY $189.00 plus tax plus labor. Needless to say we did not have HONDA OF TOMS RIVER replace the part. HONDA CAR OWER'S BEWARE of over pricing.

perks

Feb 10, 2016

I had dealt with DJ while looking to purchase a commuter car. He was helpful and very professional. I would definitely deal with him again if I decide to buy another car in the future.

sue 5296

Feb 9, 2016

D J was very helpful He tried very hard to find me a car and a loan I was very happy with the results I would recommend him to friends

KathyZG

Feb 8, 2016

DJ Wilson was friendly from the get go. He made the experience very easy because I made this decision without my husband being present. He did not use any pressure to get me to my decision. We worked together on reaching the price I was comfortable with.

adaly4

Feb 6, 2016

I was there with my fiance trying to figure out a car situation for him, and DJ Wilson approached us and right away tried to assist us. He was very friendly and funny. He helped us find the perfect car and color and made everything run so smoothly. Everyone there was just as friendly and helpful! I would recommend this dealership to anyone. I also will be back in March to get myself a car as well!!!

bcdm25

Jan 31, 2016

Doug was very helpful and caring without being pushy. He helped get the right car for the right price. Even with an unusual situation, he and the whole team made the process comfortable by going out of their way to get what was needed done.

Hill2030

Jan 31, 2016

I was greeted by a friendly receptionist and DJ Wilson, salesman, he was friendly and knowledgeable of all Honda products. We were quickly able to decide the best car for me. He was able to get me in and out within a couple of hours in a brand new car that I love. He also went above and beyond his duties by transferring all my groceries from my old car to the new one. I would recommend using this dealership and sales person to other people looking to buy a car.

lillian123

Jan 29, 2016

DJ was a very pleasant dealer. He had the knack of convincing without pushing. I would highly recommend DJ to friends. It was a great experience dealing with him.

Accord happy

Jan 28, 2016

I bought a used 2013 Honda Accord last week from this Dealership after visiting 5 other dealerships. DJ Willson, my salesman was professional and straight forward. After visiting the other places DJ had me in the car and a deal worked out in under an hour (I knew what I wanted and he delivered). I highly recommend this place. I even forum out later that this is where my next door neighbor bought their car last month.BestEN

tony colon

Jan 25, 2016

our salesmen James was excellent. he showed us every feature in our honda odyssey. he was efficient and had us in and out in our limited time frame. awesome experience. this is our second purchase from honda of toms river. will be buying another honda in the future.

beccamarie

Jan 20, 2016

Having to find an affordable reliable car was a huge struggle until I walked into to Honda of Toms river. I was assisted by DJ and would highly recommend him to anyone. He was very clear and concise and made me feel comfortable every step of the way. I had no intentions of walking out with a brand new car but DJ made it easy for me to leave with the keys of a 2016 Honda Civic. My overall experience was excellent and will continue to come back to Honda for future purchases.

anchor0314

Jan 17, 2016

I reached out to Doug Lazaro Friday evening as my last chance hope to be approved for a car. After a rough few years of damaged credit, I did not have much hope, especially after being told no at 3 other dealerships. Doug called me back within hours and told me I was approved. I went in Saturday and everything was just as he told me over the phone. I left several hours later with a brand new financed CR-V. I am still in shock that they were able to get me approved for this beautiful car. Doug and the finance manage Steve Nunes were so kind, helpful and honest. I will never go anywhere else. Thank you so much Honda of Toms River!Amy P

Honda Mom

Jan 17, 2016

Was very nervous buying a 32,000 car! DJ Wilson did a good job explaining everything, and easing my fears! Very knowledgeable sales person!Thanks

Nishant_Ravi

Jan 17, 2016

I was assisted by DJ in buying a used Civic 2012 EX. My experience with the dealership is general and DJ in particular was excellent.

Repeat customer

Jan 7, 2016

Ashley Soto went above and beyond her job! She offered us numerous options tailored to our needs then helped to facilitate the purchase by listening and asking questions. After the purchase she spent a long time explaining all the amazing details and upgrades in this 2016 Accord. Would do it again.

Super Car, super experience

Jan 7, 2016

Ashley Soto is a great saleslady who offered us numerous options, she listened and asked questions to pout us the in the perfect vehicle. After the purchase, she spent a long time explaining every detail and feature of our 2016 Accord. Great car, wonderful experience

Donald M.

Jan 4, 2016

I recently purchased a 2016 Honda Pilot Elite from Honda of Toms River. This is the third car I have had the pleasure of purchasing from Rickie Amiscosa. His professionalism and demeanor is unsurpassed. He is extremely knowledgeable and since I waited over a month for the vehicle to arrive he kept me apprised of the situation often. I would not hesitate to recommend Rickie or the dealership. Additionally Steven Nunes, Financial Manager, handled the paperwork efficiently and expeditiously. Again, I am giving Honda of Toms River 5 stars.

Costumelady1

Jan 4, 2016

we were "just looking" until we stopped at Honda of Toms River and met salesman DJ Wilson. Not only was he extremely knowledgeable about all of the CRV's, he was also very patient, about four hours worth of patient and professional with us and gave us a terrific deal. We left with a new CRV.

Rocman5190

Jan 4, 2016

Found a great salesman when i was looking around at the new cars. D.J. Helped me pick the right car and model. He also gave me a great price. I know becouse i had been shopping around. No big sales pitches. He also made doing paper work easy. I would surely reccomend him, and Honda Of Toms River To all my friends and family. Thanks DJ.....

Dela

Jan 2, 2016

DJ Wilson was very helpful in getting me a good deal for a 2016 CRV, he was courteous and informative. I am very pleased with the service.

Ronald Diner

Dec 30, 2015

You should know he is a fantastic person & you should keep him. He also helped me pick out the best car with the money I had.

Alexander

Dec 29, 2015

Had a great experience with Honda of Toms River in a recent purchase of a 2016 Accord. They had the best price for the vehicle I wanted and their staff went out of their way to make me happy with the terms of the deal.

1st New Car For Wife 2016 Honda Accord Sport

Dec 25, 2015

This being my first time in a dealership in at least 20 years I was a bit apprehensive. When I arrived at Honda of Toms River dealership I was greeted by a salesman who guided me in the direction of the vehicle that I was interested in With his help, D.J. Wilson was knowledgeable, professional and courteous .He made my car buying experience a positive one and look forward to dealing with them in the future.

Kellyfont

Dec 25, 2015

My husband and I purchased a used 2010 CRV for my daughter. DJ and Michael were very helpful in helping us find the right fit for her. They were very knowledgable of all the vehicles and knew exactly what to show us after we explained what we wanted. We will be going back when we need another car or truck.

Khemraj_s

Dec 20, 2015

I Have a great time in buying my honba hr-v with DJ my name K. Shiwcharan the service was great from explaining and showing how to use every thing like the touch screen.

Megmacintire

Dec 16, 2015

My father leased a new 2015 Honda Civic earlier this month with David Wilson. David was a huge help ensuring he understood everything about the lease terms and conditions. He was very knowledgeable all around and my father left feeling like he was treated fairly and that David really cared about him as a customer. This is the 3rd Honda my father has purchased at Toms River Honda and definitely his best experience to date. Highly recommended asking for Dave Wilson!

jerry fuller

Dec 14, 2015

greg groeller was both helpful, knowledgeable and a pleasure. I have dealt toms river before and have always been pleased the with service I get.

S Kale

Dec 13, 2015

Professional in all aspects of the transaction. DJ Wilson was personable and made the purchase easy. He was knowledgeable about the product, and we would recommend him to any future buyer.

Red accord

Dec 9, 2015

Salesman and sales manager worked with me for the price I wanted .deal was fair for both of us.they went out of there way to get color I asked for.

Fcaristo

Dec 8, 2015

DJ Wilson was nothing but helpful and professional when helping me get into my 2016 Honda HRV. I didn't even know the car existed until DJ showed me and then proceeded to tell me about every little bit of information about it. Glenn (Can't remember last name) even came over and helped with the numbers to make sure I was getting the best deal that helped me. Can't thank these guys enough, and would recommend them to anyone who needs to purchase a new car.

MH125

Nov 30, 2015

DJ was a great help with our end of lease transaction. I will refer D J to anyone I know that is interested in buying a new car.Mike Hoover

Newlease

Nov 30, 2015

First time lease. DJ Wilson was very easy to talk to. He has a good natured spirt and tries to accomadate you in every way he can.

Brittany O

Nov 25, 2015

I recently purchased a new 2016 Honda Pilot from Doug Lazaro at Honda of Toms River. Not only was he extremely professional and honest, but he got me an AMAZING deal. I couldn't have been happier with this transaction. I was in and out in record time with an awesome new car. Jeff, the general manager and Steve the finance manager were great as well!

rcampa

Nov 24, 2015

If you go to the Honda dealership in Toms River, NJ ask for Dj Wilson. His honesty and good character helped my husband and I purchase our first car. We were very happy with his excellent customer service and dedication to helping us every step of the way.

Fatima A

Nov 17, 2015

Doug was an amazing person. He was not the typical salesperson, but treated us like family and took care of us to make leasing a 2015 Honda Civic very easy. Without him, we would not have gotten the deal we got. If you are looking to lease or buy a Honda, go to Honda of Toms River and ask for Doug.

William S

Nov 17, 2015

My wife and I purchased a 2016 Honda Odyssey yesterday from DJ Wilson of Honda of Toms River, NJ. on Saturday, November 14, 2015. DJ is an outstanding salesman. There was no pressure at all. He was very professional and courteous. He was knowledgeable about the product and explained everything. If you need to purchase a vehicle, I highly recommend that you see DJ Wilson at Honda of Toms River.

wsonnentag

Nov 15, 2015

My wife and I purchased a 2016 Odyssey yesterday from Honda of Toms River. Our salesman was DJ Wilson. DJ was polite, courteous and knowledge regarding the vehicle we were looking at. We were very pleased with the service he provided. There was no haggling or drama like we have experienced at other dealerships. My wife and I highly recommend that if you need a vehicle that you meet with DJ at Honda of Toms River.

Fly Medic

Nov 5, 2015

The location was very convenient. DJ Wilson was very professional. Would recommend the dealership and have them ask for DJ Wilson. Was a very great experience.

Korywithak47

Nov 3, 2015

DJ called me a couple of times to let me know about current offers and I ended coming in. Got into a 2016 Accord Sport, love the car, had an excellent experience. This was my second purchase at this dealership and I would absolutely come back again.

Debbie A

Nov 2, 2015

My husband and I were very pleased from the very beginning to the end of our deal. DJ Wilson was exceptional, answered all our questions and made our experience a very pleasurable one. We are very happy with our purchase of our 2015 CRV. Would highly recommend this dealership. Bob & Deb Appello

Bob/Deb

Oct 31, 2015

My husband Bob and I were very pleased from the beginning to the end with this dealership. We had made initial contact via the Internet and received a call back from Mariory she provided answers to all our questions. Upon arrival we had requested DJ and was very pleased we did. The customer service he provided was exceptional, he was patient and explained everything and made our experience a very pleasant one. Would highly recommend to anyone looking to purchase a vehicle.Deb & Bob Appello

William C

Oct 30, 2015

I had a great experience dealing with DJ Wilson. I wanted a specific model & color CR-V & he went to great lengths to find the vehicle in their inventory. He drove to North Jersey & returned with the car the next day. Mr. Wilson was very professional both in person & on the phone. The prices he quoted always remained the same, making the whole process very comfortable for me & my wife.

golfguy

Oct 30, 2015

Mr. Wilson was easy to deal with both in person & on the phone. His price quotes were good & never changed. I think he went to great lengths to provide good service. Wife & I are very satisfied with the whole experience.

JRICE

Oct 28, 2015

We have two cars and we do almost all the service there. We do the tires somewhere else. Everything but tires, we do with Honda of Toms River. They probably did brakes and a whole bunch of other things the last time we were there. We do all of our scheduled servicing there. The price will depend on what you are doing. Their price is a little higher. The reason I go to the dealer is, if you go to the other places you will save money but you will end up re-doing the repair down the line because it isn't done well. You get what you pay for. They are fantastic. We are usually able to get a loaner vehicle so that we don't have to wait while things are being done. It is a really good relationship you pay a little more for but, you get what you pay for. You walk away knowing that what has been done on your car is what is supposed to be done on it. They stand behind it if anything breaks down in like 90 days or six months- I forget what it is but within a specified period, they will fix it. If you are a regular customer, they are not that strict about the time period. If you are a regular customer, they bend over backwards because they know you are doing everything there. That is when it really pays off.

Steven C.

Oct 28, 2015

We leased our new Honda CR-V last week and it was an excellent customer experience. Christina Petrolito and Rickie Amiscosa were well informed, polite and professional. My wife and I were very comfortable through the process. Rickie even set me up with a desk and Wifi so I could work while my trade in and new order were being organized. The Sales Team has followed up with us to ensure that our new vehicle was performing up to our expectations. We got a great Honda product at a great price. Thank you Rickie.

Eddie R.

Oct 27, 2015

I purchased a 2013 challenger I worked with Ashley S. She is very professional and outgoing. everything didn't look like it was going good in my favor but she didn't give up and it worked out! Anyone looking to buy a new or used car ask for her. Ty Eddie R

Kimberly A.

Oct 27, 2015

ashley was a great sales person. she never once pressured us to buy anything. i'm very happy with my 2013 honda pilot purchase.

Maureen C.

Oct 27, 2015

Fabulous service. Salesman Doug Lazaro was fantastic and not pushy in any way! Will Def be back and would recommend to friends. Steve Nunes the finance manager worked with us to help us out ... was very patient and kind... fabulous as well!

PolishPrincess

Oct 26, 2015

Sales team was professional and wonderful. I wasn't quite sure what I wanted when I left but because of their very thorough education I was able to pick the perfect vehicle for me. But they also gave me many options to finance and even after the papers were signed their follow-up and first class customer service still amazes me. I look forward to getting my future cars from Honda of Toms River.

Glen

Oct 24, 2015

I did purchase a 2012 honda crv from this dealer on 5/23/2015 with 37755miles on it for 24292.00 dollars.After making four payments out of my sixty I signed up for I am having a problem with the engine.Now that the weather has changed my engine is banging when it first starts.I called the service department and told them I needed a loaner car they did not have one available.I waited two weeks and no one called me my motor is still banging.I called and asked please this car is getting worse .I spoke to Glen Rackman the service advisor and he held a loaner for me .I dropped off the crv cold so they could hear the banging noise .Glen called me the next day 10/15/2015 and confirmed the noise its a VTC Actuator that bad hear is the comment from the invoice cannot repair vehicle at this time Honda is working on an updated part to resolve this concern and will advise when part is available I was shocked.That night i go on the web and search VTC Actuator and nothing but owners of crv and accords complaining about this part.I am contacting my local office of the attorney general to file a complaint and the consumer affairs office beware of this engine 2.4liter. I4 if I only new about this problem i would not have bought this car no one at honda of toms river told me about this major engine defectve part shame on them.do your home work and good luck i had none.

Kristin_the_Nurse

Oct 24, 2015

Received an offer from Honda to end lease early. Went to dealership - Honda of Toms River. Was promised that they would make my last three payments and that I would not pay for mileage overage. Three weeks later, I received a bill for the last three lease payments and the mileage. They lied to me. When I called and asked if this was a mistake, they laughed at me and said that because I had signed their paperwork there was nothing I can do. Their sales manager, Glenn, was rude and disrespectful. This was a bait and switch from the get go. Buyer beware - they will lie to you.

Bob. B

Oct 23, 2015

Having shopped for similar vehicles, I discovered that Honda had the best prices and the best quality vehicle, the CRV, to meet my needs. Yesterday I brought home my new 2015 Honda CRV. Buying a new car can be stressful. I worried about the trade in, the insurance company changes to my policy, learning how to use a touch screen, moving my EZ pass to a new vehicle, and would I be comfortable driving the CRV. I had put off buying a new car for half a year expecting the process to be grueling. My salesman, Nick Barra, made the process easy. He helped me choose the EX as most suited to what I said I wanted in the CRV. He called my insurance company to make changes to my policy. He had the EZ pass moved to the new CRV. Nick sat with me in the my new Honda until he was sure I had mastered the touchscreen. Thank you Nick Barra and the Honda of Toms River staff for all your help.

Jeannie S

Oct 20, 2015

Hi! This is my Third Review of Honda of Toms River. 1st review - 5 Stars - Amazing used car buying experience with Tom Stimpfel. Second Review - 1 Star - I bought my car in NJ but live in MD - the registration process was awful to say the least. This Last Review - 4 Stars - After an awful registration process including a ticket for having expired tags and a slow leaking tire, I sent an email to Steve Simon, the Business Development Manager. He responded immediately with a great, understanding response. They agreed to take care of the ticket and the cost to repair the tire in Maryland. I appreciate this so much. I understand that when you buy a used car, everything on it may not be perfect, but as a consumer, I appreciated Steve's response to my email. It felt like he truly understood how frustrated I was with a registration process that I was not allowed to do, but his company didn't do quickly enough, and a slow leaking tire. The cost to them was less than $100 but it truly did turn my perception from a business that just sold me a car and then walked away, to one that truly wanted me to talk away from this with a positive spin. And I honestly love the car. So final take-a-ways: 1.) Honda of Toms River - you may need a new company to do out of state registrations 2.) If you are buying a car in NJ and live in NJ go see Tom Stimpfel. He really was great. 3,) If something goes awry, don't be afraid to reach out to Steve Simon. He was able to respond to the issues I was having and I left with an overall favorable outcome of this dealership.

JB

Oct 19, 2015

had the pleasure of turning in a lease and setting up a new lease with Doug Lazaro at this dealership. This transaction was conducted at the end of my work day and Doug made it a pleasurable, smooth process. Doug knew all about the vehicle, a 2015 CRV and made sure I knew about the functions and features of the vehicle. I am very pleased with Doug's professionalism as well as the CRV. I highly recommend seeing Doug at Honda of Toms River if you are interested in a Honda.

Joe G

Oct 19, 2015

All the employees were friendly and helpful. We were in and out with our deal in a few hours. Our sales person Ashley Soto was great.

Tracy O

Oct 19, 2015

I recently visited Honda of Toms River to turn in my 2013 Pilot for a new one. Glenn Swenson and Gregg Groeller could not have made my visit and my purchase a more pleasant experience! Although I loved my old Pilot, and the new 2016, I knew I needed just a bit more space and they re-introduced me to the 2016 Odyssey...a beauty. They not only know their cars, but they know their customer and their needs. The sale was quick, painless and they went out of their way make sure all my needs were met. If you're in the market for a car - this is the place to go - these are the gentlemen to work with.

Nick A.

Oct 17, 2015

Knew the exact model and trim Civic EX I wanted and a price from Buyer's Edge; contacted the internet sales, went in the Saturday morning and test drove the quoted car. Salesman Greg Groeller honored the quoted price, completed the financing and I had keys in hand in just over two hours. Overall quicker then my last purchase there in 2002. No complaints.

Kate W

Oct 16, 2015

My husband and I had a very pleasurable experience purchasing a car from Doug at Honda of Toms River recently. He was very friendly and down to earth. We never felt pressured. He made the whole car buying process very painless. We are happy with the deal we got and are just loving our new car. Thank you to Doug and Honda of Toms River!

Lewis M

Oct 16, 2015

I've been buying Hondas from this dealership for three decades with no problems. This time was no different. My sales consultant, Tom Stimpfel, made it easy as pie. The icing on the cake is that they had the exact model I wanted in stock.

Ronald M

Oct 16, 2015

Our car buying experience was an excellent one at Honda of Toms River. Ashley Soto is very pleasant and upbeat which made a wonderful experience for us. She was very helpful and informative.

Susan M

Oct 16, 2015

I bought a beautiful Honda civic 2013 from Rob Papciak had a great sales experience with him at Honda of toms river.

Monti6

Oct 16, 2015

We purchased a Honda Pilot from Ashley Soto..She made us feel comfortable and helped us with the car shopping experience.. We would gladly recommend Honda of Toms River and Ashley Soto.

Alan J

Oct 14, 2015

Purchasing a new vehicle should be an enjoyable and informative event. Our sales rep, Ashley Soto, of Honda of Toms River did just that for us. She explained all the features of our new car and also helped us set up some programs . She was both personable and knowledgable .! I would highly recommend anyone interested is purchasing a Honda to go to Honda of Toms River and make sure to ask for Ashley Soto.

Laura Y

Oct 14, 2015

Bought a 2015 Cr-v from Tom Stimfel. Great service and made the whole process quick and easy!

Mario D

Oct 14, 2015

Just leased a 2015 Civic through Honda of Toms River and they made the experience an enjoyable one. I worked with Rickie A who was a true pro. They matched my price point and I walked away with the car within an hour. Tell your friends about Rickie A and Honda of Toms River. They have a customer for life.

Mary T

Oct 14, 2015

Michael Vogt helped us at tr honda. We were between two different mfg/cars and could have went with the other dealer if things didn't work out with what we felt comfortable with. We told Michael what we were looking and specifics. He pulled up a few cars on the computer and picked one so we could take a test drive. He really made the buying process very painless and worth us making the right decision and purchasing a new car from honda.

Fogelite

Oct 14, 2015

Today we purchased a new Honda CRV from Ashley Soto. She made our experience both informative and entertaining . We would gladly recommend Honda of Toms River and especially Ashley Soto.

Mdig66

Oct 12, 2015

Had the pleasure of working with Rickie A. at Honda of Toms River. He was honest, fair and gave me a great deal on a 2015 Civic. I would run to Honda of Toms River if you are in the market for a new car. Ask for Rickie.

Valerie Mills

Oct 11, 2015

This was my first purchase of a new car, unfortunately because I lost my other car in an accident. At arrival at Toms River Honda we, my parents and I, were pleasantly greeted by my salesman, DJ Wilson. For the time Mr. Wilson spent with me, I found him to be professional and courteous. I did purchase a 2015 Civic for which I am very happy. Thank you so much Mr. Wilson.

jacqui S

Oct 10, 2015

This is my first experience buying a car and we went to, and were contacted by, several dealerships. We were not blown away by any of them except for Honda of Toms River, which is why we chose to buy from them. Tom Stimpfel was extremely friendly, knowledgeable, and professional! As we experienced from other places, there was never a moment of aggressiveness or pushiness from the beginning to end of the sale (we were first contacted by an internet department representative), which my husband and I really appreciated! I would highly recommend this dealership, and Tom especially, to anyone! We are so excited to start driving our new Odyssey - Thanks, Tom!!

Naik B

Oct 9, 2015

well this is to get kind attention regarding this place where they have a great collection of veichiels this was my second time dealing with this place wonderfull salemanship especieally the sale person who is known as Ashley Soto i believe she is new or maybe i didn't see her before wonderfull experience though i did arrived after 20.00 hrs with in 2 hrs i walked out with a nice honda odessey and a color of my choice all this happened because of Soto Ashley. i will definitely bring my families friend to this place if any one needs a new or a used viechiel thanks honda Toms river

Edith L.

Oct 6, 2015

Purchased a 2011 Honda Accord this past Thursday - first time buying a car by myself. Our sales person was Ashley Soto and she couldn't have been more delightful, friendly and helpful. She certainly made the whole experience so much smoother and I would definitely recommend her to anyone purchasing a vehicle from you. She really cared.

Popster57z

Oct 3, 2015

Ashley Soto assisted me in leasing a 2015 Honda Civic. She made the whole process as smooth as I have ever seen it. Wonderful experience overall. Attention to details and very upbeat and pleasant attitude.

Lisa K

Sep 28, 2015

Tom Stimpfel was our salesman. Very courteous, no hassles, a pleasure to deal with. I especially liked his knowledge of all the interior gadgets and settings. Most dealers have no clue how to use the functions of the vehicles. Would recommend to anyone.

glennm

Sep 27, 2015

DJ Wilson took great care of my hard of hearing 85 year old parents. Very patient with my mom who is very tight with a dollar... Highly recommend

Jamer TA

Sep 25, 2015

I purchased a 2015 CR-V from Greg Groeller it only took 2 hrs ( the shortest time ever on car purchase ) Fair deal on truck trade in and the CR_V Greg answered all my questions, and knew what vehicle he had in stock that I wanted, I would refer him and Honda to others.

James TA

Sep 25, 2015

I purchased a 2015 CR-V from Greg Groeller it only took 2 hrs ( the shortest time ever on car purchase ) Fair deal on truck trade in and the CR_V Greg answered all my questions, and knew what vehicle he had in stock that I wanted, I would refer him and Honda to others.

Samara D

Sep 25, 2015

I recently leased a 2015 Honda CR-V from a great sales person Ashley Soto. I am new to leasing, but Ashley as well as the the rest of the staff made the whole experience quick and easy. All of my questions were answered in terms I can understand and I was really pleased with how everything turned out! I would recommend Ashley and Honda of Toms River!

Jose F.

Sep 23, 2015

I absolutely love my 2015 Honda Civic. Ashley soto was very friendly and helpful she answered every question that I had. She made the experience easy and clear. Thank you again for the outstanding customer service I have received from honda of toms river.

Joe M.

Sep 21, 2015

Greg Grocller helped us out making the deal. He was kind and very approachable. He made our experience one of the best ones we have had. He went over and beyond to get us whatever we needed. We got there 15-20 minutes before they closed and they did not leave until the deal was done. They were very helpful and made sure we had everything we needed. We will definitely be back to purchase more cars in the future.

Dustin M.

Sep 19, 2015

Doug Lazaro put me in a new Honda Accord that more than met my expectations. He took in my needs and put me in the right car. Thanks!

Gerri B.

Sep 19, 2015

I recently traveled to Honda of Toms River and Purchased my 2015 Honda Fit EX which I Love! Now, I must note: It was ASHLEY SOTO and GLENN SWENSON's fantastic personal and honest approach that sold me this car. Ashley's honest and personal approach in helping me find the car I wanted combined with Glenn's personal and high degree of knowledge with numbers and people's personal situations won me over. If you stop at Honda in Toms River, I would trust these two.

Mario S

Sep 19, 2015

I just purchase a new Honda Accord Coupe from Thomas Stimpfel of Honda of Toms River. He was a gentleman and true professional! I got a great deal without extensive negotiations!

Valerie F

Sep 19, 2015

I bought a new 2015 Honda CR-V, and sales person Ashley Soto, was very friendly and helpful. She was very patient with all of my questions! I feel I got a fair price for my trade in, and was treated very professionally. They worked with me to answer all of my questions, and I LOVE the car! I traded in a 2010 Honda CR-V that has been serviced by Honda of Toms River for years, and I have always been very happy with their service, too. Highly recommend!!

car/mcpat

Sep 16, 2015

I recently purchased a 2015 Accord coupe from Honda of Toms River. DJ Wilson was my salesperson and he understood exactly what I was looking for. He knew the model inside-out and we came to a price that I thought was very fair. I would recommend DJ and thedealership to anyone looking for a vehicle.

12javii

Sep 14, 2015

My experience was great. I'm excited for my new purchased. The sales rep, Ashley Soto was amazing and had a great outgoing personality. She answered all my questions and made it easy for me to understand every step of the way. I appreciated the helpful staff and again thanks so much ashley soto.

Marilyn Mazer

Sep 13, 2015

This dealership was the worst I have ever dealt with. We were asked to "leave a check" so a car that interested us would not be shown to anyone else. Changed our minds later in the day and went to get the check. Since it was after business hours we were told to come back next day( Fri). Went back then to discover check had been deposited and it would be 7-10 business days before check cleared the bank and a refund issued. Went back next day-Sat-with proof from bank that check had cleared. Was told to come on Mon since business office was closed. As we left, comment made by sales manger,"Good luck getting it Mon. We'll hold it as long as we want." On Mon made to wait 20 mins while business manager sat and looked at us chatting with fellow employees. Were told check would not be issued until Wed. On Wed another 20 min wait while business manager did nothing. Check finally issued. Honda had absolutely no right to deposit our check as it was not a deposit on the car. They also had no right to not issue a refund immediately after having proof the check had cleared the bank.

saltzman,les123

Sep 13, 2015

Great experience at this dealership, Salesman Doug Lazaro was fabulous, taking his time to explain everything. We love our Honda CRV! Definitely would recommend Toms River Honda.

valtomsriv

Sep 12, 2015

Bought a new Honda CR-V - had a great buying experience. Honda of Toms river and especially sales rep Ashley Soto made it a very easy transaction. Highly recommend!

gurtolj

Sep 8, 2015

DJ Wilson was very helpful in working out a deal that suited my needs. I have no idea why this needs to be 25 words long. I don't have anything else to say.

Bob gannon

Sep 5, 2015

This is for my mother (Mary Gannon) who also leased a new car the same day. DJ Wilson was our salesman and he was very patient and knowlegable. He took us through numerous cars and options over two days. In the end we were very comfortable leasing both cars!

Zhessic

Sep 3, 2015

They deserve 7 stars. ?? One of the best honda dealers in New Jersey. So good I drove down from northern New Jersey; YES there worth the travel!! Jimmy Brennan is the salesman that helped me with a great deal and helped me find the exact car I requested. He answered every question and he made sure I was satisfied with my new car. ??

snoopy6491

Aug 31, 2015

Met with DJ Wilson who had a superb knowledge of the 2015 Accord V6, helped me get this car then spent time to set everything up, Bluetooth, phone, etc, I would recommend him

Steve Strauss

Aug 29, 2015

Just acquired a New 2015 Accord Sedan V6, got it with the help of DJ Wilson who spent a lot of time and energy to make this happen. He set the technology up so I did not have to read the book. I would recommend DJ to anyone

Della T.

Aug 27, 2015

Though at first when I walked in expecting to trade in my car for a pre owned honda they had on the lot they didn't seem so friendly at first. They did try to sell that car very well but when I got a chance to actually see it I wasn't thrilled. And my step dad didn't make the experience any better. After long thought I did not buy the car but I did go back by myself and gave a good look around and one of the dealers Tom did approach me and show me a car I might be interested in. I finally went in and talked to DJ Wilson and after many hours of being denied for multiple cars DJ had his crew detail the car Tom did show me and guess what, it was PERFECT! And DJ was sooooo helpful in the amount of like 5 hours I was there. He did try his best to get me approved and he looked for many cars for me due to the fact I have new credit. I am now a very proud owner of a pre owned 2010 Honda Civic and I love it. Every Question I threw at him he answered. I have recently recommened him to many friends, co workers, annd family. Thank you so much!

Love the CRV

Aug 26, 2015

We purchased a new 2015 CRV from DJ Wilson..... The entire experience was nothing less than exceptional.... The entire staff was friendly and courteous.... DJ even sent out for dinner for the kids!!! The best vehicle purchase i have had..... Hands down...... Thanks to Honda of Toms River..... You guys are great....

Chrissy61115

Aug 25, 2015

The moment I walked in there my sales rep was awesome. He walked me through and showed me that he cared that is something that I don't see much anymore in dealerships.

ep080128

Aug 25, 2015

Had a great experience at Honda of Toms River leasing a new Accord. DJ Wilson was very helpful throughout the process. He explained everything thoroughly and made the car buying process very easy. He was able to get me out of my currently lease 7 months early and we got a very good deal on the new lease. Thanks to DJ for all his help!

VERY DISAPPOINTED

Aug 21, 2015

Bought my 2013 Accord there. Not told the "COMPLETE" truth about "free" oil changes back then. Oil changes are free "IF" you follow their schedule for vehicle maintenance - a SMALL detail they left out before I purchased the car a year and a half ago.I was called a week ago by Diana (telephone marketing, customer service employee) and was told I could get a new 2015 Accord for $60 a month less than I'm paying now due to lower interest rates. About a half hour before my appointment to meet with Diana she sent me a text message stating that I could get a new 2015 Accord for the same amount per month that I'm paying now. I replied to her text questioning why the change, she responded with "I was misinformed". When I challenged her honesty she called me on the phone to say she misspoke again and I could now get a 2015 Accord for $119/month (a special she just found out about - right). Well, not wanting to think she was a pathological liar, I wanted to see if I could at least find out a small bit of truth that would lower my monthly payments-I actually took a chance and went down to Honda of Toms River. I will NEVER PURCHASE ANOTHER CAR FROM THIS DEALER. Not only is this girl a liar, it seems that's what they pay her to do. And from how the salesman excluded the information about the free oil change program, it seems that lying is systemic within their practice. REALLY??? Like you need to lie to sell a Honda

rlukas79

Aug 17, 2015

DJ Wilson my salesman and the rest of the Honda of Toms River sales and finance team really helped me out getting me into a 2015 Honda Accord EX-L V6. Never once did I feel pressured, as it turns out the Accord model I wanted was way too high of a monthly payment and the staff located me a lesser model that worked within my budget. I'm a repeat buyer and will continue to do so.

haroldellis61632

Aug 16, 2015

I felt as if I was dealing with a member of my family. I couldn't be treated any better. DJ made me feel as if he was giving me the car. There was absolutely no pressure on me to buy any particular car except the one that I chose.I have bought many cars over the years and NEVER felt as comfortable as I did with DJ. He did not rush me. He explained everything I needed to know about getting the car and then spent about an hour showing me all the instrumentation in the car.KUDOS to DJ and to Honda of Toms River.

yeahimjessi

Aug 14, 2015

James Brennan was the most helpful, knowledgeable, and just all around best salesman I have ever had the pleasure of doing business with. He answered all of my questions, and put me in the best car that I have ever owned. I would recommend anyone and everyone to go through Honda of Toms River and to deal with James.

Sandy C.

Aug 11, 2015

Salesman DJ Wilson was very knowledgeable and personable. He patiently answered all my questions, and made sure I understood all my options. I would recommend DJ and Honda of Toms River to my family and friends.

chicabutt0828

Aug 10, 2015

Need an awesome sales person....go to DJ. Went to store 20 min before closing not knowing the time they actually closed, DJ took us right away, stayed opened until way after hours and closed the deal. No matter what time it was DJ still made sure everything was explained and understood. Also the manager Glen, very well with getting answers quickly. Best service i have ever had buying a car. PS - LOVE MY NEW CRV!!!

Honda fan

Aug 9, 2015

I recently purchased a car from this dealership and was very impressed with the level of service that I received from my sales person James T. and his manager Jeff Casole. I would definitely refer anyone in the market for a car to this dealership and more so buy my next ones there too.

ete9746

Aug 8, 2015

I worked with DJ Wilson on purchasing a new 2015 CR-V it was the best experience I had purchasing a new car, DJ Wilson had all the answers to my questions he knows his products. keep up the good work DJ.

danielle padovano

Aug 7, 2015

Had the worst experience of my life. Salesman wouldnt answer my questions. Tried to make me feel bad for aski g them. Refused to give me ppwk on what is included in certafied pre-owned d checklist. Then had no copy of report once it was done. Pretended not to know what as included in that list. Tried to throw in my face it was my fault another customer walked out on him and he lost a sale. Then after we got manager involved who utimately made a deal with us when we came back next night to pick up car and again asked d for same pwk a different mgr told us they were passing on doing a deal with us. Left without a new car! I was horrified and will make sure I tell everyone I know how badly I was treated. ( this is the short version of the story..If I told you everything they did and said you would scream!)

Spin4

Aug 7, 2015

This is the first time I ever put a review on anything....... This is the second time I had bought a car from a dealership. I would have to say the experience that I had at Toms River Honda was a totally different experience. When I walked in the door I was quickly greeted by James Brennan and we went right to work. I was looking to buy a 2009 Honda Ridgeline in their lot. I told James what I was looking for, how much I wanted to pay monthly and that I had a trade in for them. It took some time for us to get where we needed to be but we got there!James was extremely personable and I never felt as though he was forcing me to do something I didn't want to do (like the 1st dealer I went to). He answered every question I had and If he didn't know the answer he found it out promptly. I did not feel rushed through like I was just another customer. I have to give it up to James because I am not the easiest to deal with and he always had a positive attitude and smile. I would recommend this dealership as far as the experience I had with James. Thanks buddy, very happy with the Ridgeline!!!

Elaine

Aug 5, 2015

On July 27, 2015, I visited Honda of Toms River and met D. J. Wilson, a truly professional salesman. He politely and patiently answered the many questions that I had asked. Moreover, his candidness and knowledge convinced me to purchase a certified pre-owned 2012 Honda Accord.Buying this automobile at Toms River Honda was certainly a wonderful experience!Elaine BalzaranoHowell, New Jersey

nancy laney

Aug 5, 2015

I HAVE PURCHASED 8 CARS OVER THE YEARS FROM RICKY AMISCOSA, HE IS THE MOST KNOWLEDGEABLE, VERY VERY ACCOMDATING WITH WHAT I NEED AN CAN AFFORD IN A CAR. I CAN NOT SAY ENOUGH ABOUT RICKI AND ALL OF THE PEOPLE WE MUST DEAL WITH WHEN PURCHASING A NEW CAR.TOMS RIVER HONDA IS THE MOST HONEST CAR DEALERSHIP EVER, THANK YOU RICKI, THANK YOU TR HONDA

Mike G

Aug 3, 2015

I recently had a great car shopping experience with Jim Brennan at Honda of Toms River. I went to HTR looking for a used car for my daughter because I just wasn't satisfied after looking for a vehicle at a previous dealer. I was impressed with Jim from the start and truly felt he had me and my daughter's best interest in mind.He found me a 2011 Accord for the same price I was going to pay for a 2009 Civic at another dealership. He made the experience EASY and went above and beyond in my opinion to help me anyway he can . He even had the car delivered to my daughter's workplace so she had a car to drive home! I would recommend Jim and HTR to anyone that was looking for a car. Thank you JIm! :)

Dulvis23

Aug 2, 2015

I went in to inquire about trading my wife's car for a new vehicle. DJ was there to provide options and made sure everything was simple to understand while going over every detail. We drove away with a brand new accord & couldn't be happier with everything! DJ truly is unlike any other salesman we ever experienced and this is our 4th Honda.

I wanted red

Jul 29, 2015

On July 28, 2015 my wife and I purchased a new Honda Accord. A lifelong owner ofHondas the experience was very informative. My options were made very clear to methanks to Mr. Wilson. My only negative was that it was much to long - we were therefrom 3:30 to almost 9:00.

RZ

Jul 29, 2015

Planned to purchase a car in the next few weeks. Planned to purchase a Nissan, but we wanted to check out a few other cars first. One of the considerations was a Honda Civic. Had no intention of purchasing at that time, but Jim Brennan located the car that had my name etched on the hood. (figuratively).We were there practically until closing time. At that point, Jim helped up above and beyond by driving our trade in to our house so we could empty out the contents.

Vicky1122

Jul 28, 2015

I planned to purchase a new Civic. Jim Brennan showed me a 2012 Civic with 860 miles on it. Yes, you read that correctly! What a fantastic deal! It was a good experience and I would absolutely recommend this dealership! They went above and beyond for me!

LorS.Manchester

Jul 27, 2015

Was recommended by a friend to go to Honda of Toms River to lease my Honda CR-V. I was greeted at the door by sales rep Steve Lindstrom. He was very friendly. I explained to him I hadn't purchased a car in 13 years. He was very patient with my questions especially since this was the first time I would be leasing a car. He made the whole experience enjoyable and I left with the CR-V I wanted with the lease I wanted. Would definetly recommend going to Honda of Toms River.

chiariel28

Jul 27, 2015

my wife and i are no strangers to honda vechicles.we purchased a 2015crv on saturday which makes it our 8th honda. we moved here from n.y.in 2008 and this is our second purchased from honda of toms river honda both deals went off without a hitch.our sales person this time was d.j.wilson great guy! he was friendly and highly professional we were completely satisfied with this dealership.we drove off that same day with our new crv kudos to honda of toms river and d.j.wilson.

LorSManchester

Jul 27, 2015

Hadn't bought a car in 13 years. Was recommended by a friend to go to Honda of Toms River. She was right. I was greeted even before I got in the door by sales rep. Steve Lindstrom. He was very friendly and helpful since it was the first time I would be leasing a car. He was patient with my questions and I drove home with the car I wanted and at a fair deal.

CLavin1210

Jul 19, 2015

DJ Wilson went above and beyond in helping us trade in our van for a new car! He stuck around with me after-hours (til 10pm) to get me completely squared away and make sure I knew my way around the new car. Thanks a lot!

Daniel "Buddy"

Jul 19, 2015

I saw the used 2008 Subaru Impreza online and when I visited the dealership, Mr. DJ Wilson was right there and ready to answer my questions. We went inside to make the deal and he was very professional throughout the entire process. He was very patient and didn't continue to urge me to get anything I didn't want included. He also got me a great interest rate being that I'm only 19 years old with no credit. I will definitely go to DJ first when I'm ready to purchase my next car. Thank you, DJ!

Cara P.

Jul 17, 2015

I walked into this dealership crying. I did not want to buy a new car, however, I was in a car accident and my previous car was totaled. The first moment I walked in, everyone was kind and friendly. My salesman was Douglas Lazaro, and I did not feel any pressure. He truly wanted to help! (He didn't even mind the tears!). The finance people were also wonderful! I highly recommend this dealership to anyone!

bocachica28

Jul 11, 2015

Just want to say THANK YOU DJ WILSON over at Honda of Toms River for getting me what I wanted... the 2015 CRV! He was very patient with me and truly understood what I was looking for. This is my second lease term with this crew over on Rt. 37 and again I was pleasantly surprised! I felt like part of the family...and because of that I'll keep coming back:)

kar9813

Jul 6, 2015

I am never a person to complain but I had a terrible experience here!! This was my first time buying out a lease and they completely took advantage of me. After I had someone review the contract I signed, I returned to the dealer only 3 days after to make changes on fees that were not explained to me. Yet, they told me nothing could be done. Paul, the finance manager, was just outright rude and disrespected me several times. I left an unhappy customer with a 6 year contract of payments that are way too high. This company prides itself on excellent customer service and not a single person could help me not even the general manager, after I have been a devoted customer for years. I am just disgusted with the whole situation and would not recommend it to anyone.

Dannie

Jun 30, 2015

I would like to extend our thanks to Mr. D.J. Wilson who assisted us with my purchase. He was the consummate professional. VERY Polite, SUPER informative,and extremely patient. I have no qualms about recommending this dealership.

Glenn H.

Jun 29, 2015

My wife and I would like to extend our thanks to Mr. D.J. Wilson who assisted us with our purchase. He was the consummate professional. Polite, informative, patient and no pressure. I have no qualms about recommending this dealership.

big_al

Jun 22, 2015

Sales person wasa great and very helpful, just make sure you pay full sticker price or the sales manager Glenn Swenson will ask you to leave. Sticker price on a used 2013 CR-V with 30,000 miles was 23,000 when I asked if they could throw in a navigation system and leave it for 21,000 was told we were done instead of trying to meet me half way.Toyota gave me a brand new 2015 Rav4 with navigation for 27,000USD, 0% for 60 months. Thanks Gelnn, it all worked out for the best.

Ali & Don

Jun 18, 2015

doug lazaro and all we dealt with at Toms River Honda were a pleasure to deal with starting with our first call to downpayment/finance to driving out with our new Pilot -- easygoing, helpful, knowledgeable and not pushy/annoying at all! So glad we made the trip there !

Halnu

Jun 12, 2015

Sheila T. Graves a.k.a ( Hal )I traded my leased 2012 Honda Accord EX with no intentions of leasing another 2015 Honda Accord EX again until I notice D.J. apparently waiting for my arrival and escorted me to his cubicle. I informed him that I really wasn't interested in leasing another vehicle again that I just wanted to purchase; but when D.J made it self explanatory to me that leasing is the best way to go, I immediately accepted. We took a test drive in 2015 Honda Accord and I instantly became overly ecstatic I just fell in love with the car: When I drove this car off of the lot you couldn't tell me that I wasn't driving a new Jaguar. I went to a friends house to show her the car and yes she fell in love with it also ecstatic, says she;ll be ready to purchase between October and November.My philosophy is D.J. is a phenomenal salesman very professional and knowledgeable of his work-men-ship, he made sure that I became familiar with all the new functions and how they operate. D.J is very patient, professional and caring to his customers. D.J derves TEN STARS.!! Paulie the financial manager is down to earth very nice individual. Overall Toms River Honda's staff is the kind of environment you would love to be around. I would highly recommend Toms River Honda to any one because I feel that you all are true to your word..

Stan the Man

May 30, 2015

Came to Honda in Toms river and met with A Salesman by the Name of Doug Lazaro. Doug was patient with my questions and took the time to make sure that all of my questions were answered. I am driving a new Honda Civic and I love the car. Thanks Doug

Ashley E.

May 26, 2015

The post-purchase customer service we experienced was far from the experience we received the day we signed the contract. Although post-purchase service was truly disappointing, we love the vehicle.

KevinRubin

May 24, 2015

I was originally in Honda Of Toms River for something that was going wrong with my 2006 Honda Civic LX. Me and my girlfriend were just going to ask for a quote for my car, So I spoke to the manager about it and he instantly gave me DJ Wilson. DJ was very nice family man that truly loved giving his customers that nice car buying experience and the type of salesman that you want to met when buying a car. I enjoyed the car buying experience because I wasn't being pressured or nudged like I would be at other dealerships. Honda of Toms River is great place to buy a car. He ended up getting me into a 2013 Honda Civic LX, it was a great deal, and I will definitely be back for my 2016 Honda Civic Si! To add also, I am very pleased with the service department at Honda of Toms River. They are helpful and efficient. If you ever need a car repaired or serviced don't be afraid to go there because they are very good.

Hondagirl

May 22, 2015

I had recently unfortunately totaled my 03' accord... With a heavy heart of loosing my "baby" I had to go car shopping...with my sister. Not even being happy about doing it either....skip everything in between I found a '11 Honda Accord that I really truly liked and Tom did everything he could to make it happen, as some other people in there were jittery and jumpy and a little over bearing... Tom was calm and understanding and was mellow and HONEST, well as honest as he could be for being a car sales man.... Honestly a great guy all around and the dealership was great, and a thanks to the financial manager that also helped us

Diane

May 21, 2015

I very recently purchased a new Honda CR-V at Honda of Toms River and would like to say that although I dread car shopping, it was a very pleasant experience. I was very pleased with my sales consultant, Bradley Kessel. He answered all my questions and concerns and made the experience quite enjoyable. Thanks Brad! Diane Mulvey

aEARN

May 21, 2015

E.A.RNThe best so far, pretty much in and out, professional service, no haggling with the manager, fastest transaction ever, definitely would recommend to all my friends!

MMeyers

May 19, 2015

The car buying experience at Honda of Toms River was vey professional and pleasant.Doug lazaro and the support staff were informative and friendly. I would recommend their service and vehicles, especially the 2015 Honda Accords.

dave j

May 18, 2015

After our first 2014 honda odyssey was messed up by a mechanic who attempted to install a tow package....they gave us a second van and told us to stop complaining about problems...this van started to have major problems and I brought it to them and they told me the famous line of "No Code No Problem" "Sorry Can't Duplicate must be nothing wrong". But as time went on the problems got worse and I have extensive proof of the problems and proof of the dealership lying to me about the problems...So after my wife left negative feed back on their facebook page, they begged us to bring it in and give them a chance to fix the problems...so they kept our van in November of 2014 for 19 days straight..We picked up the van a day before Thanksgiving...And Most of the problems were not fixed, they even caused some new ones..I can go on and on with all the proof..They even liked to give us our car back dirtier and with marks to the body..I started taking pictures of the car in the dealership parking lot to show it was clean when dropped off. So after a couple of times of this happening I complained about it when I came by to get something from it during the November 2014 service visit and saw the Van a mess again..they didn't even have the courtesy to use paper on the floor to protect the carpet and my all weather mats...So yes they did clean this time, but they used a spray silicone wax to clean the interior and the rubber all weather mats...it made the mats like a ice skating rink, I know this because it was raining that night and my 5 year old slipped and fell after getting in the van....They even said the would order me new mats, but nothing yet...Don't trust them, they string you along and tell you that all is ok...I even tried to reach the upper management and owners..Which after many phone calls to them and no returned calls I assumed they don't care...I can just imagine how many other people have had this same experience...they try to persuade people to change their reviews if they are negative...

Car Buyer

May 14, 2015

My wife and I went to Honda of Toms River to purchase a used vehicle. We have been to many dealerships in the past and have had horrible experiences. As DJ approached us that uneasy feeling started to come over us. As soon as we met DJ we immediately knew he was the salesman for us. He immediatel made us feel comfortable and he went out of his way to make sure our buying experience was as smooth as possible. He went over and above what any car salesman has done for us in the past and we are very grateful we met him. We would recommend anyone to buy a new or used from Honda of Toms River and to ask for DJ when they get there. Thanks, DJ for your hard work. Sincerely, Robert Vigorito and Gina Della Pelle

StephanieKG.7

May 13, 2015

DjJ Wilson waa mu salesman. And he was the most professional, courteous human being I've ever met. He made my buying experience so rewarding.

J Jabo

May 12, 2015

DJ Wilson was very professional & very helpful with the decision of our purchase. I would recommend DJ and staff for anyone's next vehicle purchases. Great experience and will return for my next car!!!!!

Karen A.

May 10, 2015

Having spent two weeks looking at various cars (makes and models) online, I finally chose to go to Honda of Toms River. I met Mike Vogt, sales associate. He made the buying experience very pleasurable. All of the people and employees that I was involved with during this purchase were friendly, courteous, and helpful. I would return to Honda of Toms River in a heartbeat.

dine1520

May 10, 2015

Very nice man and extremely helpful I felt like he gave me 110 percent. I would recommend this guy and dealership to anyone. Really happy with how everything went

FF

May 7, 2015

We walked into Honda of TR with our son to look for a specific car he saw in the auto shopper. DJ met us and proceeded to help us from there. Dj was very professional and courteous,way better than a lot of others you meet when car shopping. In the end we wound up buying the car and are totally satisfied with our experience. Although less paperwork would be better,but that's out of DJ's hands. We will definitely return to this dealership (and DJ)next time.

Nan

May 6, 2015

I went to drive a Honda CRV...I wasn't planning on buying right away. Sales consultant Brad Kessel was very courteous, knowledgable and not pushy. I decided later that day to return to reduce and ultimately purchase the CRV. Both Brad and manager Glenn were wonderful! I would return to buy again here!

MrsPapa

May 5, 2015

Doug Lazaro was very professional and patient. He worked with the budget we discussed. We did out homework prior to going to the dealer In regards to price, vehicle safety, n features. Prices were just what the website said. We purchased a 2015 Honda Civic. We r very pleased with the car n services we received from Doug!

hondabuyer

May 1, 2015

Went to H of TR to test drive and possibly buy a Honda CRV. The salesman was Michael V. He was very cordial, knowledgeable and seemed a good guy. He turned out to be just as he seemed. When we decided we wanted a CR-V we talked about price and Mike went to talk to a manager. The price the manager gave was so outrageous and expensive we almost laughed in his face and walked out. But after a bit of haggling we worked out a reasonable and fair price for a 39 month lease... which we wanted. Mike V ?........... a good guy. Just be ready to haggle.

moralsage

May 1, 2015

Let me state up front, I would rather go to the dentist then deal with buying a car. Thank God I was working with Steve Vita. It made the whole experience a lot easier than I thought. Sure there was some back and forth negotiation, but it felt more comfortable then past experiences by far. I got a great deal on a used car BELOW KBB! The only negative was, it took a long time to get signed out with the car by finance. Though it was the last few hours of the last day of the month and they were shorthanded, so can;t blame them that much on that. Once I got in it was quick. This dealership is 90 min from me, but I would not hesitate to come back here for other deals. Be sure and ask for Steve!!

harry411

Apr 21, 2015

My wife and I purchased a new 2015 EX-CR-V recently from DJ Wilson and could not be happierwith his initial sales presentaion,help,and his periodic follow-up communiction with us and the way he handled my wide variety of technical questions at the time of purchase. Working with Robert Rooney, the Business Manger ... we both felt that the professionalism displayed in their handling of the entire transaction amounted to a score of 11 on a ten point scale' I couldn't finda negative or an issue to mention in this review. I would go back here if I were to buy my next car.It was a great experience for my wife and I.

Macf

Apr 19, 2015

Well, after a few weeks of heavy duty car shopping, I was worn out. I came in to Toms River Honda and I knew as soon as DJ and I met, my search was nearing it's conclusion. Not only was the price right, but the way I was handled was wonderful. DJ is not your typical high pressure salesman. He was wonderful in every way. He was kind, courteous, and friendly. It was after we finished the deal that I found out that he was new to your dealership and I couldn't have been more surprised. He was so knowledgeable about the Civic that it made it so easy.

abbyvelaz

Apr 18, 2015

i love the experience of today so difference from the first time Mr. Dj Wilson help me out ans explain me every single detail i would recomend him to everybody that need help just tell him your situation and he will try the best of helping you out he did it to me and im very please and thankful for it THANKS alot i love my new car.

callie

Mar 25, 2015

The transmission went on the used caddy you sold to me and my wife, I called your sales manager and asked for help, was even willing to take a loss. Could have put me in a new Honda or a newer used car. Instead he reminded me I did not buy a warranty. So I went to Holman Cadillac in Mt.Laurel, where they treated me nice, understood my dilemma and at the end of the day sold us a 2014 car. I took a loss thanks to you.

JAR

Mar 16, 2015

We came in on a Friday night to look at new cars. Bradley Kessel made it a very pleasant experience. We left that night with a signed contract and came back Saturday morning to pick up our new Honda Civic. Great service, pleasant to deal with.

Francis Durning

Feb 17, 2015

Have had vehicle and no one has ever called me,I called for oil change 3 times finally had to go to causeway honda for my oil change

sgreenberg

Jan 24, 2015

My son was buying his first used car and I made him go to new car dealers thinking they would be trustworthy. Laughing yet? Not only should you never buy a used car from Honda of Toms River, I would never trust their service department either. First get an out the door price from them, because they tacked on so many fees for paperwork it was ridiculous. They told us we would have thirty days if there were any problems with the engine (my son had been impressed when we negotiated that!). When he took it to another dealer to have it checked they were amazed that this car had even been taken out for a test drive! The oil Honda of Toms River had cleaned up was a massive leak and the engine could have seized. They were complete jerks about it, finally only covering half the costs of fixing it. It changed my perspective on an incident that had happened while we were shopping for his car the month before. We had worked out a deal at Gateway Toyota and then they came back and said it was a mistake that that car wasnt supposed to be resold. Annoyed at the time, I now realize how admirable that was. Honda of Toms River were dishonest and unpleasant, spare yourselves the aggravation.

Mm

Jan 23, 2015

Robert ruotolo was a very good salesmen and excellent and we appreciate the total effort he put into helping us ..totally honest and would recomend the deLership.

mm711

Jan 19, 2015

Horrible experience! Worst car buying experience!! Used car manager and GM most unprofessional and delusional! management staff I have ever wprked with. Completely rude and lacks any kind of customer service skills. Truely, after the vehicle I purchased had a bad transmission . I called and called to speak to the used manager only to have him say I am not giving him enough time to do anything when I been calling for 2 days with no call back. Insisring i said things that I never said. He tried to bully me through the conversation no apologies ! All I was told what I should have done differently. If you buy a car from them and have problems expect a fight for anything...service appt..,loaner car. I had my credit score thrown in my face by the GM. Asking me what would you like a brand new 2015 Honda Pliot. Putting me down for my past misfortunes and little money is not a way to win repeat business. The GM insisted I was difficult to speak to even though I never raised my voice or used any profanity within our conversation Why? Because. I wasn't allowing him to tell me how it is ? Very over confident and likes to hear himself talk not the customer. To the owners of Toms River Honda your staff is just important as your brand. If I was in your position I would never want anyone like this representing my business. What GM says to a customer I feel we bend over backwards for you? If that isn't upsetting to you then you have your prefect staff. Had better customer service at Walmart. Thank you dealerrater.com for allowing consumers to have a voice.

asqwert1

Dec 9, 2014

They gave me a great price over the phone which prompted me to drive quite far to this dealer. Confirmed price upon arrival & took a test drive. Felt it was a good car at fair price & asked sales person to write up the sale. Looking at the paper work prior to signing there was about an extra $700.00 on the bill. The salesman became irate when I insisted on an explanation of these additional costs. They gave my wife the run around about the $25.00 gift card. He said thats was the price. I didn't understand that because they already gave me the price again when I first entered the dealership. I feel he was dishonest with me, disrespectful, sarcastic, unprofessional & so I left.

JSanFilippo

Dec 8, 2014

I have been driving Honda Accords for 15 years and thought I needed a change and looked at some other car companies and models. After reviewing my findings I decided I would like to look at a new Accord and just see if I liked it and wanted to stay a Honda driver. I actually started my shopping on line and received a call from Honda of Toms River inviting me to stop in for a test drive.When I arrived I was introduced to John Lawler who told me that he would be happy to help me and help me he did! As a woman alone in a car dealership I anticipated I might feel pressured or even taken advantage of. That was not the case with John, he was extremely polite, knew the car well and explained all the details of what had changed in the car since I bought my 2007 Accord. I worked with John to obtain the price I wanted to pay and it was overall a very positive experience. I would recommend John to anyone looking to purchase their next new Honda.

bmccomb

Nov 30, 2014

We were shopping for a compact SUV, stopped at Honda of Toms River and met Ron Roger who was helpful, knowledgeable about the vehicle we wanted, answered our questions without the high pressure tactics, gave us our best deal, and understood we were shopping around. We went back the next day to purchase. This was our first Honda and the experience was a positive one, I would certainly recommend Honda of Toms River, and Ron Roger.

HondaBuyerNow

Nov 27, 2014

This dealership is NOT honorable at all. We had a pre-arranged deal for weeks but just had to wait for the vehicle to arrive. When the car came in we drove an hour in the bad weather to pick up the long awaited Honda CR-V Touring SUV. Prior to the trip we had agreed upon a trade-in price on my car. (We have a text with a photo of the WRITTEN deal that shows the AGREED upon trade-in price DIRECTLY from the salesman). We had sent pictures and were very honest to them about the trade in condition and that another Honda dealer was giving us the same trade price, but couldn't get the color we wanted. When we arrived they offered us less for the trade. Very disappointed to say the least especially since this was my sons first new car. They were also adding on auto glass etching for $198 and this was non-negotiable. Found out it's because the owners son owns the etching company and apparently needs the income. Who does this these days?? I can buy the auto glass etching kit online for $19 with free shipping. I was OK paying for the scam etching because my son really wanted the car and was willing to pay the $198 that was already burned into the paperwork. But when they tried to take another $300 off of the pre-agreed upon trade deal I drew the line and walked. I have to say what a waste of my time and gas.....Don't make the mistake I made, go elsewhere to buy your Honda. I will make sure to also post this review on all sites such as Edmunds.com, Yelp, Yahoo, Google reviews, and any other sites I can find.....

Review14

Nov 21, 2014

Over two years after purchase, was advised this evening that any service my car required had to be performed at dealership or they would null free oil change agreement. Told dealership was not advised of this at purchase nor anytime after and I would like to see a copy of the contract. Service rep advised he did not have contract but "it's in the fine print". Filing formal complaints tomorrow. Deceptive practices.

Anastasia S.

Nov 6, 2014

I came to the dealership to lease a 2014 Honda Civic on November 1, 2014. I was given a lot of personalized attention. Mariory Martinez sent me several quotes beforehand. She is professional, well-spoken and very efficient. Steve Vita was my salesperson. He gave me practical advice that met my budget needs. He was very professional and made leasing my new Honda enjoyable. Steve is very patient, calm and courteous. He provided me with accurate and specific answers about my new vehicle. You should be very proud having him as an employee. Steve Lindstrom went over the leasing agreement with me and answered patiently my numerous questions. He is very professional and well-versed in contract terms. Robert Rooney helped tremendously by answering my questions about the agreement and the vehicle. Robert is knowledgeable, efficient, and consistent.Great team! I look forward to working with you in the future.Thank you,Anastasia

prkelly

Oct 28, 2014

I recently purchased a new Honda CRV. Doug Lazaro was very helpful and accommodating! Overall, the entire experience was pleasant, from the moment we walked in until we drove away with our new car!

Victoria Muller

Oct 20, 2014

I walked into the dealership to test drive a Honda Accord and I ended up buying a Honda Civic instead. Ron Roger was my salesman and he made the car buying experience way less stressful than expected. I will recommend Ron to all of my family and friends for their car buying needs!

viddie58

Oct 19, 2014

Dominick Perrone is a very patient person who is extremely knowledgeable in his field. He listens to his customers and makes it his goal to get you in the car that meets your needs not necessarily the one with the biggest sticker price. I highly recommend him and would call him for my next purchase.

Michaael Smith

Oct 18, 2014

I leased a Honda Civic from Doug Lazaro on 10/17/14. He was the ultimate professional. He was courteous, helpful, informational, and patient. He is the kind of person I would be happy to have representing my business. I recommend him highly. He made me feel very comfortable and made my car buying experience very pleasant. I will tell my friends and family to call him if they are thinking about buying a car.

Cobrii

Oct 12, 2014

I recently bought my new car at Honda of Toms River, and met with Ron Roger who was patient, kind and very efficient throughout the whole thing! I had met with less than favorable salesmen at different dealerships in the past, but Ron was fantastic. We weren't waiting around all day and he helped me find the perfect car at a great price, I will certainly recommend him and this dealership!

nicolecomeau17

Oct 11, 2014

My husband and I came in looking a for new Accord. Doug Lazarro was so helpful and patient with us as first time Honda buyers. We are so happy with the service we received and we love our new car!!

terrig4434

Oct 10, 2014

I was called by Mariory Martinez and told I could get out of my lease early and into a new Honda with no money down. I reminded her that I had only leased my 2013 Honda Accord in August of 2013. She assured me that Honda was buying back these cars because they knew the history of the car and it was safer then going to an auction. I told her I was busy and did not live close to dealership (I didn't want my time wasted) and was she sure I qualified for this "buyback" program and she said yes. When I got to the dealership, I was set up with a salesperson who was nice but had no idea what I was talking about even though this Ms. MArtinez set this up. I then waited 45 minutes to be told that it was impossible. The salesperson said if I wanted to I could put money down and maybe this could happen. It was a complete waste of my time and gas.I tried reaching management with no return call. After a couple of weeks I did speak to a manager who did not seem at all to care. No offer for service recovery at all. I will NEVER buy or lease from this dealer again.

nancy.walsiferflorio

Oct 6, 2014

I purchased a 2012 Honda civic when we walked in we were not what kind of car we wanted told him the price ranger and he took it from there.he was not pushy and worked with us till i found the car i wanted after we purchased the car we went back because we were having trouble connecting our phones to the hands free Doug jumped in and walked us thru it.He was a patient and excellent salesman will not hesitate to go back. :) :) :)

margaret.samulka

Sep 30, 2014

I had the pleasure of meeting Ron Rogers, he was pleasant, explained everything to me and did not have me sitting there all day. Ron is a fantastic and efficient salesmen I would recommend him to anyone interested in buying a Honda.

Bruce Berger

Sep 29, 2014

This was an overall nice experience. The salesmen met my needs in both price and options. I am convinced that I got a great deal. I am extremely delighted with my purchase of a red Accord coupe which I would consider my dream car. I have been eyeing this car for about 2 years and am very glad that I decided to finally pull the trigger.

bucko5000

Sep 27, 2014

I just purchased a 2014 Honda Accord Sport. I like everyone else on this planet hates dealing with car dealers, at no point at all did I ever have that feeling dealing with Thomas. I didn't haggle either I just walked in, told him what I was willing to pay, he shook my hand and said we have a deal, I left about an hour later. Great experience! Thomas is also a Dessert Storm veteran and is absolutely hilarious! I would highly recommend buying a car from him. His partner John Lawler was a pleasure as well.

downing310

Sep 20, 2014

I made an internet request on a 2014 supposed in stock civic SI and received a quick response from their internet sales associate Lauren who encouraged me to come in for a test drive. When I came in not only was the vehicle not in stock but I was quoted a price much higher than the e-mail from just hours earlier.

shpgrl228

Sep 19, 2014

I've had a wonderful experience at the Honda Dealership in Toms River. This is my third vehicle I have purchased there & would definitely recommend it to anyone interested in any Honda models.I purchased a Honda Accord 2014 & it is and always has been a beautiful automobile in both appearance & performance. Great service, nice, friendly salesman as it becomes such a memorable experience for me once again.

sarahgation

Sep 17, 2014

I am so pleased! I bought a Honda Civic. Ron Roger is a great salesmen. I recommend him if anyone is trying to buy a car! Great service, very friendly, very informative, and he makes buying a car pressure-free!

New2us

Sep 1, 2014

BUYERS BEWARE.....GO ELSEWHERE for BETTER SERVICE.I stopped by Honda of Toms River. I must say that today was the most HORRIBLE EXPERIENCE I have ever had at a car dealership! Our sales person, Tom Galione, repeatedly did not listen to why we had come to your Honda dealership. We wanted to see if Honda would be able to offer a similar/comparable package deal - similar to the one that we had received from Nissan.Right from the beginning we dealt with a lot of paperwork, and when questioned why so much paperwork since we were only making an inquiry about the 2015 Honda FIT purchase information Tom G. replied we have to prove you are really who you are??? Really??? - Tom G. already had photo copies of our drivers licenses and our vehicle registration! Not only that, but several times we were questioned by Tom asking us where we were getting our Honda Fit information from. All of our information came from the Honda.com website! At one point I had to show our sales person the information that I found on the honda.com website!!! (also found information on your website hondaoftomsriver.com). Tom G. stated he was going to take my phone to show the manager the information on the 2015 Honda Fit??? Craziness !!!Initially, I felt I should have switched car sales persons early on due Tom's lack of information on the 2015 Honda Fit, but figured I would let him continue since he stated he was "new" to the dealership. Again, sad to say - horrible experience - and if I had not went through this personally, I would never imagine a reputable dealership could be so unprofessional.After trying over and over again to get our sales person to actually LISTEN to why we visited the dealership, we then received a very low trade-in offer for our vehicle .Toms River Honda offered $500 for our 2004 vehicle - another dealership offered us $3200 for our trade-in). That was the breaking straw!Communication on the actual purchase inquiry process was very uninformative. Tom G was very unprofessional - muttering profanity under his breath when his computer would not cooperate ( this could have actually have been Tom's inexperience not his computer). Please be informed that today could have went smoothly had Tom G. actually listened to us - discussed the 2015 Fit models LX and EX - elaborated on what each vehicle style had to offer, and presented the purchase costs involved, finally showing us the vehicle(s). None of this EVER transpired. Very unprofessional, very sloppy sales presentation. Management was not helpful either (R.Rooney). Needless to say, we left the facility and went elsewhere. I feel Toms River Honda lost an opportunity to obtain a sale. We did purchase a 2015 vehicle today, however it was not a Honda.BUYERS BEWARE.....GO ELSEWHERE for BETTER SALES /SERVICE.

TRDAVE

Jul 25, 2014

Have had my Civic serviced at this location for a few years and experienced was very good. Recently received a recall on the paint from Honda Corp. I was pleased to learn that Honda was taking responsibility for this issue, as my car looks great with the exception of the paint on the roof. It is faded and looks bad. Friends make comments about it, and I share my experience.Long story short, I made several visits to this service department about this and never received any follow up. I believe this was done purposely so the extended warranty time for this issue would expire.I guess i will have to have this corrected on my dime.Not returning to Honda of Toms River... too bad.Once was a happy customer.

Pauline Pinizzotto

Jul 18, 2014

Doug Lazaro is an excellent sales person. He was very helpful in all aspects of buying a car. He is very knowledgeable & explained everything to me about the car I bought. I would recommend him to anyone looking for a car. He is not your pushy salesman. Has a great personality & is a great .asset to your company.

louis v

Jul 11, 2014

Bradley was very polite ,helpful and I felt comfortable purchasing my new Honda Accord through him. I will certainly refer someone who is looking for a Honda vehicile to see Bradley Kessler Thanks AND good luck Brad

Ruchir

Jul 7, 2014

Humberto - the sales person and Becky - Finance Person. Both stayed till as late as 10:30 pm to accommodate my last minute change. I would recommend anyone to go at Hamilton Honda. In simple words Great experience.

bslocum624

Jul 2, 2014

Our salesman Lou Cerrato was friendly, informative and low-pressure. He made buying our first brand new car easy. The showroom was clean and neat, and our finance manager James was also very helpful and got us on our way.

Joseph Natoli

Jul 1, 2014

Heather was outstanding in making my wife Lori and myself comfortable buying a car. I would recommend her to my friends.

John T.

Jun 30, 2014

I couldn't be more pleased with my recent experience at Honda of Toms River. The salesman was very helpful, well informed about the model I wanted and he truly went the extra mile in making sure that the car was to my liking. I found this salesman, Mike, to be very enthusiastic about Hondas and that is a trait that can be contagious. James was very helpful taking care of all the financial details. I have been going to this dealership for service for another car and I continue to be pleased. The repair department is reliable and always tries to fit in my car for service. All in all, my recent purchase of a new vehicle and the service of another have proven that Honda of Toms River is a good choice for all my Honda needs..

Marjorie1424

Jun 29, 2014

From the moment we walked in on 6/26 we knew we were in the right place. Lou greeted us at the door and asked us to sit with him. We advised him that we lease a Honda Accord with a maturity date of 9/6/14 and we were looking for a new car to lease. We told him that we had retired and moved to Toms River from New York about two years ago. We advised him we had a bad experience with the service department at this dealership with our second Honda but felt we should give this dealership a second chance, Lou listened and went to his manager who had the service manager come out and speak to us. My wife and I were both very much involved in customer service when we worked. Lou was the best. The service manager was great as was your F& I manager Steve. We are impressed. We live in a retirement community called Holiday Heights. I run the Neighborhood watch and I am a volunteer EMT. I intend to tell everyone I meet about Lou Cerrato and your dealership. Thank you.

Jane H.

Jun 28, 2014

Great experience. I first visited the dealership online and made an in-person visit 2 days later. The internet experience was amazingly efficient, and made me want to see for myself asap. Frank Digeronimo greeted me and immediately set my mind at ease - a knowledgeable and supportive sales rep., not at all the"Land Shark" type of car salesman I've met at other agencies over the years. Since I was not certain if I wanted a used or new car, or even which model, Frank very clearly laid out all my options for a sensible choice. I am extremely happy with my 2014 CRV and would recommend Honda of Toms River to anyone.. Thanks, Frank!

jayhig732

Jun 26, 2014

Lou Cerrato was very patient with us during our purchase. He let us make decisions on what we wanted and did not pressure us in purchasing buying something we did not want. He is very friendly and I wouldn't mind having him for a neighbor. Thanks Lou

Patziemba

Jun 26, 2014

We were very happy with our experience with Lou. We went in to see and test drive the accord. Lou was so accommodating and very helpful. He answered all our questions the best he could and If he wasn't sure he found out for us. We love the new accord and have been a honda customer for thirty years. Lou made buying a car a pleasant experience.thank you Lou.

thezman765

Jun 24, 2014

Great staff. Would recommend to any and everyone. Made the process simple, straightforward, and stress-free. Aggressive pricing compared to other dealership. 5-star A+++++++

philjd

Jun 22, 2014

I stopped by to have my 2007 CRV serviced. I started talking to Frank about a new CRV, He explained the new features of the car, took us on a test drive, No pressure ,great price and great sales person, I am very happy with the dealership and its staff. Thanks again Phil D,

tc185

Jun 21, 2014

My parents recently purchased a new Honda CRV. I was involved as they were trading in my car toward the purchase price of their new vehicle. Their product specialist was Lou Cerrato. My parents worked out a contract with Lou and a price for my car. Lou gave them a trade in value for my car based on my father's description and condition of the car. I was concerned that when I came in with the car the numbers would change as is the case with many dealerships. This was not the case at all. They honored the price given with no hassle. That is HUGE in the automobile business which is notorious for the numbers game. Lou was exceptional. He was honest, courteous and respectful and very knowledgeable of his product line. He is everything you would want in a product specialist. I would give him and this dealership my highest recommendation.

kaylascalley

Jun 20, 2014

I purchased a used Honda CRV and I love it! The 3 guys that's helped, LOUIS especially were fantastic! I love definitely go back!

tonychimes

Jun 15, 2014

i went to this honda dealership to get some work done on a recall of my 2007 odyssey van upon making the appt i asked one of the service men who can i speak with about gettting prices on a new honda which i also have a 2009 honda crv the man said see lou cerrato i went out on the show room floor and the first desk i came to was lou he greeted me with a smile and right away made me feel very welcomed the man is very knowledgeable of the product he sells we didnt even talk about cars first thing we talked about was where we came from and how we grew up over the years it was amazing it seemed like we were old friends we had a great time talking but then we got down to business we went back and forth i told him what car i wanted and told him i had to van to trade in it took awhile and finally today saturday june 14th i picked up the 2014 honda accord ex-L-V6 i couldnt be more happier not only do i have a new car but most important i gained a new friend lou cerrato

fmiele51

Jun 14, 2014

I recently got a great deal for a 2012 Honda Civic Si at Toms River Honda. Marian Charitan was my salesman. He was great about figuring out exactly what I wanted and doing everything in his power to help me achieve that. He was very welcoming, friendly and respectful. I could tell that Mr. Charitan genuinely wanted to work hard to make a great deal with me. I would definitely recommend doing business at Honda of Toms River. Look for Marian Charitan because he will truly put all of his effort into making it the best car buying experience for you. Thank you.

Sharin

Jun 14, 2014

My husband and I have purchased many cars through the years, but I must say that this was the best experience we have ever had purchasing a new vehicle. We have purchased many different make and model cars over the years, however this was the first time we have ever purchased a SUV or a Honda. Our salesman, Lou Cerrato, was by far the BEST salesperson we have ever dealt with. Lou was helpful without being overbearing. He did not pressure us in any way. When you meet Lou within a few minutes you feel like you are talking to a good friend or member of your family. I just can not say enough about Lou or the dealership, everyone we met was very friendly and not one person pressures you. They know they have quality cars and they are there to help you in any way they can to obtain the automobile you want WITHOUT PRESSURE. I will certainly recommend Honda of Toms River NJ, Lou Cerrato and entire team, to all of my family and friends. Great People, Great Cars, Great Prices, No Pressure, Great Car Buying Experience!!!!!!!!!!

tonyc611

Jun 13, 2014

Upon Entering Your Dealership - My Experience Was A Total Pleasure. Starting With Your Salesperson Kevin - Who Worked Tirelessly To Make This Deal Happen - !!! He Simply Went Above & Beyond Through The Entire Process - !!!My Thanks To Honda Manager Vinnie - For Being Totally Fair & Upfront With Me.Finally - I Sat With James - One Of The Finance Men - & Once Again - I Couldn't Have Asked For More - !!! Hats Off To - Honda Of Toms River - For A Beautiful 2014 Honda CRV - & A Totally Pleasurable Experience - !!! Highly Recommended By This Satisfied Customer - !!!

Auntssue

Jun 11, 2014

Angela was a pleasure to deal with. She found the perfect car for us at the price we wanted. Everyone was friendly and we were not pushed around. They took the time to explain everything to us. I would do business here again!!!

lauren2619

Jun 9, 2014

Joanna is the best! All a pleasure to work with,smooth and easy to work with. No BS involved. A++++!Highly recommended for anyone looking for quality service .

AlexPacheco

Jun 4, 2014

I am completely satisfied with the excellent customer service that I received. Ron Roger was my salesman who made the entire experience there enjoyable. He was very friendly and patient with all questions asked.

JohnnRosa

Jun 3, 2014

I just want to say it was a pleasure dealing with Lou Cerrato. I explained to Lou my car had been totaled and I was in need of a new vehicle. Lou stated he had just the right vehicle for me. He pulled around to the front of the dealership with a CRV. For my needs it was the right vehicle for me. All my questions and concerns were addressed and the price for the CRV was in my price range. The overall experience was great and I would recommend Lou and the dealership to my friends and family.

marisa1

Jun 3, 2014

The reason that I gave an overall rating of "5" across the board is because I am completely satisfied with the excellent customer service that I received. Lou Cerrato was my salesman. He was friendly, knowledgeable and made me feel like I was family when I (nervously) came to purchase a new car. The service was superior from Lou and a very helpful gentleman named Frank (whose last name I did not get or remember). (Perhaps Digironimo, as it is the only Frank listed above.) He was patient when he gave me an overview of how to navigate my way around my new vehicle's technology. Both gentlemen had a sense of humor and were friendly. It was a terrible, rainy day, and both men took me outside to look at my new purchase...each to show me specific characteristics of the vehicle. I give them both a lot of credit, as neither of them complained a bit. They made it seem like it was "no big deal." But it WAS a big deal! :-) There was a gentleman who took care of the finances, as well. I do not remember his name. (Derek, I think.) He was thorough and helpful when I left my insurance card at the dealership and needed it in a moment's notice the following day. Regarding the vehicle, itself, thus far, I am most pleased. It is a comfortable ride and I believe Honda to be a very safe vehicle (which is important). I am most pleased with the color and the car's features. I purchased a Honda CRV-LX.

beachbay

Jun 2, 2014

We purchased our 2010 Honda Civic from this dealership and had a great experience so when that car was totalled in an accident we came back to purchase the next one. They worked with us since this was an insurance claim and it was a great experience.

willie6929

Jun 2, 2014

Me and my husband Willie came into Honda for a SUV. Louis Cerrato excellent car dealer, polite, very helpful. He listened to my husband what he was looking for in a SUV. He wasn't pushy in trying to sale us a car, very patient with us in what we was looking for. We left with a Ford Flex that we liked and needed. Thank you so much for your help. Mrs. James

Windsor21

Jun 2, 2014

I recently purchased my 2014 CRV LX in Honda of toms river and had Marian Charitan as my sales person. I have to honestly say that the experience was excellent, Marian was very friendly and he was patiently showing me the models I was considering to purchase. We took the model that I like out for a drive and at the same time he was explaining to me the features of the vehicle. He also helped sync my phone to the car before I left and a few days after I purchased my CRV I received a phone call from Marian checking on how I'm enjoying my new car, which i think is excellent customer service.

MoniGa

May 31, 2014

The staff at Honda of Toms River was very welcoming and helpful. Especially Angela Oakes, she was extremely pleasant and helpful throughout the whole process! At the end of the day I came home with a beautiful car and I couldn't be more thankful and appreciative!

delbs75

May 28, 2014

I recently purchased a car from Ron Roger and all I can say is that it was the best car buying experience I've had to date. He was very knowledgeable, helpful, and determined to get me into the exact car that I wanted. He made the transition from my old car into the new a very pleasant experience and I will recommend him to anyone I know looking to buy a car.

rvhooyman

May 28, 2014

This was the second car I purchased from this dealership since I was so pleased the first time around. Lou was very friendly and patient, as we had 2 little kids with us and were not in the best financial situation. He worked with the people in finance and us to get us exactly what we needed for a price we could manage! We were referred to Lou by my mother, who also worked with him to get my grandmother a car. I would absolutely recommend Honda of Toms River and Lou Cerrato to anyone looking for a car!

franzz07

May 27, 2014

I leave in the borough of Galloway township and do all my services and purchases for my Honda Vehicles at the Toms River's Honda for one simple reason. They're all great, (Dealers, Service, Management etc...). I had the opportunity to meet Lou Cerrato (Dealer) helping me decide on a vehicle for my wife for the Memorial Weekend, and Lou was a great help. My final decision come down to the devotion of Lou had put on for me to walk-out with the vehicle that afternoon. Lou helped me negotiate, debate, and finalized my purchased. Although I wish the Dealership had keep the "lifetime oil change", which I had on my Accord, but....???? Anyway, if you find your way to Tom's River Honda, ask for LOU CERRATO ""ONE OF THE BEST DEALERS"" they have

Jude0119

May 27, 2014

Lou had recently sold a new CRV to my wife and was recommended by her. I was there to purchase a new Civic hybrid along with my daughter who purchased a 2011 CRV. Lou was very easy to work with and made the experience enjoyable.

MSGRZY

May 27, 2014

From start to finish my experience was first rate. Everyone was friendly and knowledgeable.Lou provided me with excellent and quality service.I would refer my friends to this dealership and have them request Lou as their salesman. Everything was completed efficiently and explained well.Thank you,Joanne Grzywinski

perristables

May 27, 2014

My experience in purchasing a new Honda Accord from Ron was over and above my expectations. He carefully and thoroughly explained the new features of the 2014 Accord and allowed me to experience the features during a test drive. He made me feel comfortable and special at the same time. I would definitely recommend Ron to my family members and friends who are in need of a new car. Thank you! Jim P

marianhody

May 24, 2014

My salesperson, Doug Lazaro, was an absolute pleasure to work with. He was friendly and very knowledgeable (WITHOUT being annoying -- such a pleasant difference at a car dealership!) and I feel he did everything in his power to make my purchase a very pleasant experience. I, hopefully, won't need a new car for a long time, but I would DEFINITELY choose to work with Doug again! And the sales manager, Vinny, made me feel very welcome and comfortable. A WHOLLY pleasant experience dealing with them!

brittanywyckoff

May 23, 2014

Being at Honda of Toms River, Doug did an amazing job explaining options, and specs and features, and didn't make us feel super pressured in buying a car. I would definitely buy a car from him again because he was very well prepared, and made the car buying experience very easy on us. I bought a 2006 Honda Civic and it's in such good condition, i wouldn't want to go to another dealer in fear of not finding a car in such good shape. Thank you Doug!

megm1946

May 23, 2014

I am very happy with Rickie - I have purchased 3 cars from him in the last 11 years. He is kind and very thorough. I also trust this dealship with service. They go out of their way to complete service visits quickly and with great service. I especially like Rita in the service department who always tells me the truth about my car.

OPC1610

May 21, 2014

Walked in to showroom...no receptionist...was directed to Hank...sat with Lou...explained to them what I wanted...two vehicles, under $25K/each, wanted to complete paperwork that day & return the next day with payment to pick up the vehicles...left without paperwork, but it was faxed to me that afternoon...went back the next day & waited over an hour before final paperwork could begin...had to ask to see the vehicles...took about another half hour to complete paperwork & then was pitched the extended warranty...explained to Derek, that I had checks with exact $ for purchase that was indicated on the paperwork faxed to me, therefore could not alter checks to include the extended warranty. The purchase was too cumbersome & time consuming. We are very happy with the vehicles, but if we decide to purchase another Honda, it will be from a different dealer. I purchased a Ford on the same trip, & their customer service blew this dealership away...so much so, that I might consider another Ford before a Honda.

golf

May 20, 2014

Upon leaving Honda of Toms River, we were happy, comfortable and content. Louis Cerrato met us at the door when we entered and proceeded to give us information that allowed us to purchase a pre-owned Honda crv for a comfortable price for our years of retirement. He is honest, and caring.We not only bought a good car but made a friend. THANKS LOU!

jovana

May 20, 2014

After we bought a CIVIC- Honda, we realized in a short time ,that is too small for us.What to do ?We called the dealer and we received an unexpected answer : "Yes, no problem, you can change the car with another one"We went at around 6:30 PM to Honda ofToms River and at arround 9PM we left with our new ACCORD, with all needed documents in our pockets.Absolutely perfect and gracious service given to us, I mean me and my wife Ioana, by the sales person Louis Cerato and other people Honda people such as Don one of the financial officers,Thank you all !Cristian D. Agapescu Esq.

dzbz323

May 17, 2014

We had a good experience at Honda of Toms River. Steve and Don were pleasant to work with and were knowledgeable and courteous. We leases a Honda Civic EX and Honda Odyssey and are pleased with both the deals we got.

cdefranco

May 16, 2014

In many ways my car buying experience with Honda of Toms River was exactly the opposite of what I have come to expect and sadly is the industry norm. It started with Alexa on the phone (after submitting my interest on Edmunds.com). She was cooperative and willing to work with me by providing exactly what I was looking for to facilitate my buying decision...not a sales pitch script that is common at the initial phase of negotiations. I asked for the pertinent "numbers" that together produce the "out the door" price and thus was able to compare apples to apples offers without the "vulcan mind confusion" so many dealers employ. My only regret was that I did not meet her later at the dealer to thank her. Next up was Doug Lazaro, my salesman. I kept looking for the up-sell but was pleasantly surprized as he genuinely seemed concerned with my Mom's questions. He may have been the most courteous person (forget salesman!) that I have ever met however not at the expense of product knowlege and customer service. He made sure we bought what we needed in the color we wanted (drove us thru the parking lot because "you know the colors in the brochure can be misleading") and insisted that my Mom take it for an extended test drive. To sum it up he was the perfect "un-salesman"....a complement in this industry and something for others to emulate. Next up was the finance guy...Derek Massio. He was a piece of work, in the nicest way. Generally the finance guy is the dealerships last effort to extract some $$$ from the buyer. In many ways this is the hardest job and some may not consider themselves salesmen...BUT they are. He tried. He pushed. He cajoled. We said No. I still ended up liking him which is a testament to his character and attitude. I fully intend to do business with this dealership again and certaintly would not hesitate recommending anybody doing the same. Great job guys!

walcyn

May 16, 2014

ron roger was more than helpful he understood my requirements for a new car and never pushed. he knew his product well and he listened.

katiesimmons1

May 15, 2014

Kevin was a great salesman. He provided us with excellent customer service and was always smiling. Our process was quick and easy. He was able to get us the price we wanted with no hassle. We are very satisfied with his help and with our new car.

mshooy

May 14, 2014

I needed to purchase a car for my mom so I called the dealership where my daughter had purchased her Honda Civic in 2011. She had a great experience so we chose this location. My mom and I stopped in to the dealership around 5:30pm and the staff was very helpful and accommodating to our needs. Lou met us and spoke to us about our needs and wants and showed us some of the vehicles in the showroom. Lou was very patient and kind and listened to our situation and what we needed. I originally wanted the CRV but still needed to look at some other cars before making a final decision. We sat in all the cars and discussed the features that each car possessed and what could work for us. My dad is in a nursing home now and I wanted my mom to have a comfortable car that may be her last car purchase. She already owned a 2005 CRV that my dad had chosen when they lived in Florida. She was comfortable with this vehicle. Lou took the time to listen to us and the time really flew by. I know that he was supposed to leave early in our meeting but he never complained , in fact, I didn't realize it until later remembering his hours. He spent the entire time with us , going back and forth getting us another vehicle to look at , sit it, "play" with.....these cars are fun....Anyway I really wanted to check out the Odessy van and he went to the farthest lot so I could check it out. I really appreciated Lou's professionalism, kindness and patience!!!! In addition, I would like to add that the entire staff was attentive and respectful as well. There was Frank and Derek who both helped us as well. I just cannot say enough about how wonderful everyone is at this dealership. We are truly enjoying our new CRV with all the bells and whistles!! My dad would love this car!!

esso99

May 10, 2014

We had a really good visit when bought our 2014 Honda Civic. Ron Roger was very helpful, We are really happy with our car. We would recommend Honda of Toms River to our friends.

Johndonn

May 6, 2014

Had a wonderful experience at Honda of Toms River. Our salesman Kevin Camphausen was a pleasure to do business with. He helped us with all our questions and needs, and would recommend them to family and friends.

JosephLaBracio

May 3, 2014

The people at this dealership were very nice and helpful. My sales person Ron was a great person to work with to get me in to the car that best fit me and my budget. I would recommend this dealership to anyone interested in Honda's.

tsierra616

May 1, 2014

I was very pleased with my experience of the Toms River Honda Dealership where I purchased a new Honda Accord. I appreciated Doug Lazaro's warm and professional approach throughout the entire sales transaction. He was informative about the car systems during the trial drive time and made me feel quite secure with making a purchase at this time. He extended himself to review the features in the car with me before I went home. He gave excellent directional cues ahead of time so I knew what to expect and how to help facilitate the close of the sales transaction. The entire staff was pleasant and helpful during my time in the showroom. Thanks again for making this birthday a memorable one!

lucyjam

Apr 30, 2014

I purchased a Certified Pre-owned 2010 Honda Civic today and am very happy with my experience. Not only is the car in perfect condition with low mileage, the list price was very reasonable, and I checked on KBB.com before going to the dealership to make sure. I am confident I got a good car for a good price. Also the entire staff was very friendly and eager to make me comfortable, even the staff members who were just walking by. My sales specialist, Doug Lazaro, was great. He was very nice and knowledgeable about the vehicle and made certain he explained all the car's features and buttons during our test drive. It was raining buckets and he made sure he had enough umbrellas for everybody to stay dry. He also bought my little boys a bag of pretzels and gave them coloring books to help keep them occupied and happy during my transaction. He was very easy to work with and I found him to be very courteous and professional. My finance manager, Derek Massio, was also wonderful to work with. When I returned later in the day to pick up my vehicle, I had more questions about my sales contract. He was happy to sit down with me a second time and answer all my questions and adjust any terms I was worried about. It was clear my happiness with my purchase was his top priority. Overall this was the most comfortable and confident buying experience I have ever had.

CJ

Apr 28, 2014

They were very helpful. We found the car on cars.com and the dealer had the car there for us, in good condition and a great price. I recommend using cars.com and Honda of Toms River to purchase a used car.

russey21

Apr 27, 2014

My husband and I (including my Maltese, Bianco) came from Staten Island, NY to Honda, to specifically look at a vehicle (Honda CRV) that was on your website. We were then introduced to Mr. Louis Cerrato, a salesman. He also introduced a gentleman he was training, Mr. Steve Glancy. The 2 men were the most friendliest men you could ever want to spend your whole afternoon with! They couldn't believe my Maltese was sitting on my lap the whole day so wonderful! Louis was teaching Steve step by step what to do in the selling process of a vehicle. He was fantastic, as well as Steve. Louis and Steve were the utmost professionals and at the same time we felt like we knew them forever!I am giving Louis all 5's because he was the best! I have been in many dealerships and nothing compared to this dealership and Louis! I will definitely be back here for any vehicles I may need and also will be telling family and friends about this exceptional dealership.I thank Louis and Steve from the bottom of my heart for helping us with everything. Cannot wait to come again and see my photo on the wall.Mr. and Mrs. Larry Feldstein

00shopping

Apr 26, 2014

Doug Lazaro did an excellent job helping my senior parents with their new Honda purchase. He was both friendly as well as knowledgeable of the Honda we wanted to buy. He went over and above handling the details!

atarsia

Apr 26, 2014

I came into the dealership to test drive a Honda Civic with no intentions of purchasing one. When I came in, Doug approached my mom and I instantly. He introduced himself to us and before you know it we were sitting down discussing purchasing a Honda Civic. He understood my financial struggle as I just got out of college, and he did everything he could to help me get a car at a price I could afford while still maintaining his professionalism. He was so kind and helpful to my mom and I, answering all our questions and spending three late nights at the dealership with us to sort out every detail. He was a great salesman and an even greater person. I am now loving my new leased white Honda Civic because of him. Thank you.- Amanda Tarsia

DaveandAja

Apr 25, 2014

Lou was great from start to finish. Not the typical pressure you expect from a car dealership. Left feeling very good about the price. Overall the experience was great, primarily because of Lou and his care in getting me into the car that I needed.

WilliamsFamily

Apr 23, 2014

Drove to Service Dept. day of my brother's funeral service. Car problems resolved swiftly, compassionately and professionally. Our family wishes to thank Honda of Toms River Rt. 37 East for servicing my auto allowing me to drive family members to JFK airport. My brother resided in Toms River, they took care of one of their own. We are so very grateful to the Honda of Toms River, Rt. 37 East Service Department Staff. A hearty thank you to all accompanied with the highest of ratings!

akkearneal21

Apr 22, 2014

I must say this was my first car buying experience and I am very satisfied with my purchase. Ron was a great salesman, very knowledgeable, and straight forward. I had been around to a few dealerships and spoke with a few dealers that just wanted to put me into a high priced vehicle. Rons approach was different he asked me what I wanted I told him and we were in business. He helped me with the purchase of an affordable car with a great rate and low mileage. I highly recommend doing business with Ron Roger if searching for a new or used vehicle because I received great customer service, amazing experience, and my wonderful car.

CAMBS

Apr 21, 2014

Lou Cerrato made purchasing our Honda Odyssey a pleasure. All questions and concerns were addressed. A great car from a great dealership, from sales to financing. Would recommend our salesman and dealership to anyone. We did not have to spend all day trying to get a great deal. Everyone at this dealership was courteous, knowledgeable, and friendly. A very positive experience.

hmk88

Apr 18, 2014

I am very pleased with the service I received at Toms River Honda, and especially with Louis Cerrato. I was definitely nervous about car shopping but Louis immediately made the experience easier and was extremely friendly and courteous which is something I honestly was not expecting. I am extremely happy with the dealership, with Louis, and of course my new honda. I would absolutely recommend him.

JGGirgenti

Apr 18, 2014

Doug Lazaro was AMAZING to work with! I have never felt more Comfortable or confident with ANY salesman!! Thank you so much! Doug worked super hard to help us get into an amazing vehicle! He was super helpful, kind and patient! He provided wonderful knowledge of the vehicle and made certain ALL ofOur questions were answered!!! Don helped with our finance paperwork and was also super helpful and a pleasure to work with!!! Definitely the best experience I have ever had buying a vehicle!!

jovana

Apr 18, 2014

When I found out that my current car , a Lincoln LS can not be repared because of lock of parts, I did stoped at HONDA Toms River dealership,on route 37 E, to find out if I could get a suitable car as a replacement.To my surprise, due to superior , competent and friendly service of Mr. Louis Cerrato and all other collegues of his involved in the process, in about 4 hours , I left with a brend new HONDA CIVIC at a verry affordable price.More over, the all hassle of paper work and registration, were performed by the dealership perssonel.Thank you again for your help and for the surprise of such a speedy resolution.I recomend this dealership to everybody !

m3xm3x

Apr 18, 2014

My experience at Toms River was the best car buying experience I've ever had. I highly recommend this place to anyone buying a new or used vehicle. I had the pleasure of working with Ron on my vehicle purchase, he is very knowledgeable with the new and used inventory. I was conflicted between 2 very different types of cars but after talking with him, he was able to help make my decision much easier. He will tell you the truth, no games, no back and forth, just the bottom line. I wish more sales people would take this approach because as customers we really want this process to be quick and painless.Customer service at this dealership is also one of the best I've experienced. Everyone there will make sure you are taken care of. Ron is also very detailed and responsible from the moment you meet him to the moment you drive off with your new car, he will make sure everything goes smoothly.I will be sure to recommend any friends or family to Honda of Toms River.

mmonaco2

Apr 18, 2014

Doug helped me trade my 2012 honda accord coupe for a upgraded 2014 accord coupe. He was an effective communicator over the phone and in person during purchase time. Doug's easygoing mannerisms and willingness to answer all of my questions made my purchasing decision much easier. I was on the fence about upgrading my car. It was a want; not a need. If I was dealing with a salesman of lesser quality, I could have easily passed on upgrading my 2012 honda. Never once was he pushy or sleazy (stereotypical salesman). Doug also gave me a deal that I felt was fair. He provided me with a great warrantee which was on the top of my priority list. This demonstrates that he listens to his customers and values what is important to them. Honda has a great car salesman and thanks to Doug, I have a great car. Thanks Doug! Mike Monaco

Alesun

Apr 17, 2014

After ten years of driving a Honda Accord, it was time for an upgrade. I went in looking for an Accord EX with everything in it. I asked for a salesman with experience since this would be Honda #5. I was introduced to Ron Rogers and the fun began. He was friendly, courteous, knowledgeable about the vehicle, dealt with my husband's sense of humor and helped me negotiate a price I couldn't refuse. Each team member I came in contact with was well versed and made my overall experience a pleasant one. I highly recommend Honda of Toms River and urge you to see Ron Rogers to make your deal. By the way...my 2014 Accord EXL is amazing!!!

BeverlySchmidt

Apr 16, 2014

Last week I accompanied my Dad in his quest to purchase a new Honda Accord Sport. We had the great good fortune to encounter and subsequently work with salesperson Lou Cerrato. Lou is a straight shooter -- no game playing, no gimmicks, no pressure. My Dad is a senior citizen who has very poor hearing which can lead to frustration very quickly -- for all parties concerned. Lou was patient and respectful. He took his time with us and made us feel comfortable. As Finance Manager, Derek too was caring, respectful and helpful. Dad (and the entire family, for that matter) love his 2014 Honda Accord Sport! It is quite a car for the money! I would highly recommend this dealership -- and when you go, ask for Lou!

pooker98

Apr 15, 2014

My husband and i drove from Staten Island to purchase a car. Our salesman was Stephen Vita. Stephen made our experience purchasing this vehicle as smooth as possible. I would recommend Stephen to everyone looking to purchase a vehicle both used and new. You can actually feel his honesty and sincerity in making this transaction. Even after we purchased the car I had to call Stephen and he called back quickly, answering all my questions and helping me. Thank you Stephen. Best to you. A++++ to Stephen Vita

sarabee

Apr 15, 2014

I pulled into the dealership, parked my car & there Doug was. He greeted me with a welcoming smile & asked if I had an appointment. He was so friendly and welcoming, I hit the dealership jackpot! He took care of me start to finish flawlessly. I walked away with a car that I'm in love with! Doug's confident nature about the vehicle and overall knowledge of the Lexus RX was so reassuring. This is the first car I've bought myself, I'm so glad Doug was there to have the experience with me.Thank you for great service. =]

Richard707

Apr 12, 2014

Doug Lazaro is a Top Notch Sale person and made my experience as stressless as possible, we looked at several cars and did the numbers a bunch of different ways, some sales people get a little irritated at this, not Doug Lazaro. I have purchase over seven cars dealers and this has been my BEST EXPERIENCE. I purchase a new 2014 Civic with his help.Thank You Doug LazaroRich

bobwade

Apr 8, 2014

Ron Roger helped me find a great car that fit my needs and profile. It was a great experience and he generously took the time and effort to go through various test drives. Overall I am very pleased with buying a new car at Toms River Honda, they have a great team.

mbuccola

Apr 6, 2014

My 2004 Honda Accord EX had all the radio & climate control display lights go out in the center console for the 2nd time. The 1st time was in 2006 but Honda replaced it since it was still under warranty. I went to Toms River Honda on March 5, 2014 to be diagnosed. They said it would cost $2,486.00 to replace the radio control unit. I then got a 2nd estimate from AAA for $986.00.I got a 3rd estimate from Joyce Honda in Denville, NJ, the dealer who replaced it in 2006. They told me there was a Class Action suit over this issue and Honda was ordered to extend the warranties on the radio control unit for 7 years. Honda Corporate made a special arrangement with the dealers to sell the part to them at cost & they were to install it w/o labor for a cost of $215.00. Why didnt Toms River Honda inform me of this? They wanted $2,486.00 to do the job.Conclusion: stay away from Toms River Honda

Heatherdeanna5

Apr 5, 2014

Because of Ron and will most definitely shop at honda in toms river again! I love my car, and I love the great lengths Ron took to get me approved! If you're looking for an salesmen with great experience and honesty, Ron is your guy!

verawise92

Apr 5, 2014

Ron Roger knew exactly what i wanted in a vehicle and got me into my Honda Pilot within the time frame i had. I was treated like family and it was a pleasure to be in this dealership.I'd definitely recommend the overall experience with this dealer and salesman. Great job!Vera of Toms River

1062

Mar 31, 2014

This was our first time in 30 yrs. that we have purchased a new car. My husband and I were very happy with our salesman Doug Lazaro who made it a pleasant experience. Doug was very professional and not over bearing as a "car salesman." Would recommend two things to our friends, as a consumer have your homework done ahead of time and secondly, use Doug Lazaro as your sales specialist!

dsouthern

Mar 31, 2014

Last night, I went in to Toms River Honda check out the 2014 Honda CRV to replace my 2011 Honda CRV , because my lease was due to expire soon. I was greeted immediately by Doug Lazaro, who was extremely friendly and accommodating! I also found him to be very knowledgeable about the product and the options. He worked with my friend ( who acted as my negotiator) to come to an excellent price for a lease on a beautiful Honda CRV EX-L. We were also able to lock-in a buy out price if I choose to purchase the car at the end of the lease. Doug's sincerity and people friendly manner made the process easy and he was very helpful in going over all the features on the car and how to use them. I have been a Honda owner for more than 20 years and would not consider any other make. This was by far, one of the least stressful processes in buying a new car that I have experienced, thanks to my good friends and our sales consultant, Doug Lazaro.

peterbreeze

Mar 28, 2014

Ron Roger was extremely helpful in all aspects of our recent purchase of a CRV at T.R. Honda. He handleled himself professionally during the entire time my wife and I were there. He answered every question regarding our purchase. His style to remain in the background without exerting any sales pressure while my wife and I were in the showroom was a refreshing change to other dealerships where the sales staff pressure you into a sale. Ron is definitely an asset to your sales staff and is the reason we decided to go with Toms River Honda.

beeb15204

Mar 27, 2014

Lou Cerrato helped us with the purchase of our new car. We couldn't have asked for a better salesman. Lou made the buying of our vehicle very easy. We will be recommending him to our family and friends.

jcszymans

Mar 27, 2014

I had been to ALOT of different dealerships. It was a very refreshing to get the service that I did. My salesman Doug went above and beyond with how nice he was and how he listened to what I needed. He even reminded me to remember my ezpass which I couldn't see when I was cleaning out my old car. I would definitely recommend this dealership and my salesman Doug Lazaro.

R455OCKIT

Mar 24, 2014

I WAS GREETED AT THE DOOR BY RICKIE AMISCOSA. HE MADE MY WIFE AND I AT EASE. WE WERE NOT MADE TO FEEL UNDER PRESSURE OR HURRIED IN ANY WAY. HE WORKED HARD FOR US TO ARRIVE AT A NEW CAR PRICE THAT SUITED OUR NEEDS AND FINANCIAL POSITION.CHARLES & MARY PAT FLEMINGP.S. LET'S NOT FORGET DEREK MASSIO. HE WAS VERY FRIENDLY AND EXPLAINED THE EXTENDED COVERAGE FOR THE NEW CAR .

DenJo

Mar 22, 2014

Had the best experience buying a new car ever. Mike Vogt was very knowledgeable talking about the accord purchased. He answered every question we had.

dakine308

Mar 21, 2014

Doug was extremely helpful and NOT pushy in any way. He understood my bottom line I could afford and worked with his team to arrive there. This is my first car purchase/lease and it was made very easy with no bumps along the way. I would highly recommend this dealership and especially this sales gentleman for his no nonsense, more reasonable, sales technique. Much appreciated.

Avj1985

Mar 20, 2014

Came in from Maryland to purchase a used car from Doug. He made the whole transaction easy and wonderful! I really appreciate the time he took to work with us over the phone before coming in to make everything as easy and quick as possible! Thanks!

sally7bear

Mar 20, 2014

it was quick it was easy it was fair. my wife loves driving this car. it has plenty of standard features included with the vechile.

SeanK1984

Mar 19, 2014

Doug was extremely helpful with the purchase of my new car. He was extremely friendly and helped make the process as easy as possible. This was my first car lease and I have already recommended Doug and the dealership to my friends. This is my first Honda, but my family has purchased 4 Honda's from Honda of Toms River. Doug and the dealership deserves all 5 stars because of their amazing customer service. The general manager came up to me to see how everything was going, which is not very common in most dealerships. Had an amazing experience and happy I leased my car from Doug Lazaro and suggest for people to ask for his help when going there.

jaketano88

Mar 18, 2014

Mr. Rickie Amiscosa is an amazing salesman. He was very helpful and very informational. I would recommend him over and over again to anyone looking for a car in general. He helped me out as much as I can to find the best deal for me

mak82

Mar 15, 2014

The internet price was great. A little disappointed I HAD to finance. But overall it went smoothly with very little problems. Ron is willing to go above and beyond.

VickyC and LorraineC

Mar 13, 2014

On Saturday February 7, 2014 my mother and I were helped by one of your Honda specialists.We have nothing but great things to say about Mr. Doug Lazaro. We had come there because we were looking to have my mom's car switched from being a leased car to being one she would eventually own. Doug was very kind, insightful, and helpful when it came to what we were looking for. His patience and personality are to be commended. We definitely left Honda of Toms River happier than when we came in that day, and are glad to have met Doug. HTR has a very special employee in him!

dianamic1

Mar 12, 2014

On Saturday 2/22/2014 I returned to Honda of Toms River for the fourth time. I return each time for the quality serviceI received the time before. I feel comfortable there and that's very important to me. The staff works hard to make that happen.My salesman, Doug Lazaro went out of his way to make me feel relaxed. Car buying always makes me a little nervous. Doug is knowledgeable and very professional in both appearance and presentation.I am a small business owner and Doug is someone I would trust with my company.

Jayda5610

Mar 11, 2014

I came to Honda looking to purchase a Vehicle today . My salesman Ron Roger was absolutely amazing. Ron helped me find the vehicle that was best for me & also safe for myself and my daughter. I will refer friends & family to purchase vehicles in the near future . Honda of Toms River has amazing service & very polite salesmen.Thanks AgainShakia Figueroa

mwitt718

Mar 11, 2014

Doug was the only salesperson to take the time to try and sell me the vehicle and explain all the features out of all the dealerships we visited.

flannman

Mar 9, 2014

I had a wonderful experience with Ron Roger. He walked me through the entire process explaining everything. No games no hassle and no pressure. He made me feel like he really cared and wanted to help me. Not only did he get me a better car that I wanted, Ron even LOWERED my payment!!! I am telling everyone I know about him. There is not a salesman around like this guy. Do not buy anywhere else until you meet Ron Roger. He will not disappoint you. Thank you for all your help and treating me with such professionalism.

Salfano24

Mar 8, 2014

Service was top notch will definitely recommend Ron Roger!! Made car buying a breeze no pressure what so ever. Highly recommend Honda of Toms River!!

bhhersh

Mar 4, 2014

Steve Thomas was extremely helpful. He was willing to go above and beyond in our search for a new car. He was not a pushy traditional sales person. Very laid back.

jj9711

Mar 4, 2014

Had a wonderful purchase experience at Honda of Toms River. Prior to coming to this dealership, we had visited a few other dealerships that did not offer what TR Honda had to offer. Right when we got there, we were greeted immediately by one of the managers and he sent out a salesman to help us. Steven Hager patiently helped us through the process, taking us out on multiple test drives in multiple vehicles. His goal was to make sure we were happy with our purchase and didnt want to sell us something that we wouldnt like. Finally we decided on getting a used Maxima, only 2 years old with a great price and warranty still in effect. Made the deal very smooth and helped us through the buying process. After, we were directed to Don to help us with the financial part of our purchase. He provided patiently helped us and provided friendly service. So far, no big problems with the car and along with life time free oil changes, I think i made a pretty good purchase! Thanks Honda of Toms River

finster

Mar 1, 2014

The salesman was professional and knowledgeable. He was an absolute pleasure. I would recommend the facility as well as the salesperson to my friends and/or colleagues.

ocbcjim

Feb 24, 2014

12 years ago, I had a bad experience with this Dealer. This time I had a good experience. Everyone was friendly and helpful.My questions were answered and I made the purchase.Of course, I could never answer better than OK with price. No one ever thinks they get a good deal. I was satisfied.

Tommy1188

Feb 20, 2014

It was a very long day but very worth it. Doug and Mike the finance manager were great and helped me out of my lease. We worked out a deal that will best benefit me. Everyone was very friendly and accommodating while I was there. I received a follow up call and could not be happier with my choice of financing a new car. I look forward to seeing everyone in August. Thank you Doug and Mike!

ameeker

Feb 19, 2014

Doug and Mike are wonderful. They went out if their way to make sure we had the best possible experience. I highly recommend seeing them!

mrkwlano

Feb 18, 2014

Steve was an absolute pleasure to work with. Everything from customer service to price was perfect. I highly recommend talking to Steve if you are thinking about a Honda.

dunlap273

Feb 17, 2014

Just purchased a used 2008 Honda Accord EX-L for my son (his first car) at this dealership. The vehicle was immaculate with low mileage and a very reasonable price. I was very fortunate to have Doug Lazaro as my sales person. Doug was very personable, accommodating and a real pleasure to deal with. No hype or pressure of any sort (not his style) which I appreciated very much. The deal was cut and dry with no complications. I was in and out of the dealership quickly instead of one of those marathon days you usually encounter when buying a car. I would highly recommend this dealership and especially Doug Lazaro if you or anyone you know is in the market for a new or used car and especially a no hassle car buying experience. Bob D

Masa444

Feb 17, 2014

Frank was great. No pressure, showed me more features on the car than anyone else ever has! He even linked my phone and showed me how to call by voice. I will definitely be sending my friends and family to buy from him.

firefighter2905

Feb 16, 2014

My fiance and I recently bought a used Honda CR-V EX-L from this dealership and we were directed to Doug to help us through our evening. He was extremely helpful, friendly, and made our car shopping experience go very smoothly. He was able to get us a great deal on our vehicle and a great appraisal for our trade in. If anyone is looking into buying a Honda or any used car, I would highly recommend them to take a look into the dealership and ask for Doug if would like a very smooth and professional purchasing experience.

jinauen

Feb 15, 2014

When I first consulted Honda of Toms River through Edmunds.com I was originally referred to Stephanie Ericckson who was very nice on the phone and set up an appointment for me where I met Doug Lazaro. I had gone to another local dealership and to say I was unhappy is an understatement. Doug answered all of my questions with class and pristine accuracy. When I had left the first time he encouraged me to shop around some more because he was confident that I would come back to get the best deal. He was 100% correct. My wife and I just picked up our new Honda CR-V EX-L with Navigation today. It was a smooth process, there wasn't any running back and forth to the sales manager, nor do we feel we were cheated. We got a better deal than the Edmunds True Value, with an interest rate that was better than the bank we had originally consulted, and significantly better than the other Honda dealership had given us. Overall Stephanie and Doug are a great team and I really had an easy time getting a great car at a fair price. Free oil changes and a free additional warranty were also deal closers for us as well.

shafeek

Feb 15, 2014

Went to dealership to trade in our Honda for a new model. Met and dealt with Pete Kelly, a new hire who was a pleasure to work with. He did whatever he could to please us and obtain any information we requested. Pete was respectful and not "pushy" and only wanted us to be pleased, but still wanting to make his "first sale". He called the next morning to check up on the car and if we were happy with our choice...a delightful young man to deal with.

craimann

Feb 14, 2014

excellent experience. Steve Vita the sales person was professional and most importantly honest!!!! there was no stress or games at all and the down time getting the new car was short

Jonnymac

Feb 13, 2014

I do a lot of traveling and wanted specific features with my Civic. Doug listened to my needs and preferences and found me the perfect fit. The first car he showed me, I bought. I shopped Civics and other cars for the past 3 months so I really knew the models/pricing well. I received dishonest service/pricing at other dealerships and have been taken advantage of in the past. So I didn't want a good deal, I wanted a great deal. I was not in a rush to buy a new car, so I was very picky with the car itself and financing. Some of other dealerships don't listen and try to put you in a car you don't really want. My credit score was OK, but not a lock for Tier 1- .9% as I fell short of the 720 average score needed. Another Honda dealer wouldn't approve me unless I put down $2500 with a higher rate and I got the best rate with no money down at HoTR. I was very satisfied. My mother in Law bought an Accord here and had a good experience as well. I would definitely recommend Doug if you are in the Market for a Honda. I will be updating another vehicle later this year from Doug!

tyronemack1981

Feb 13, 2014

Since I came on the lot I was welcomed With open arms from the start. Steve Thomas was very helpful and polite. He took care of me every step of thewith. I was delighted to shop there and I will definitely spread the word how awesome my experience was not only at Honda but with Mr. Steve Thomas.

pickles10

Feb 10, 2014

Doug was personable, helpful, and genuine. I could see that he really wanted to help me get the car of my choice because I really needed a new vehicle badly. Doug is outgoing, friendly and makes one feel comfortable which means a lot when you are thinking about making a large purchase. He's the type of person that you would want as a friend. Thanks so much Doug for everything.

GaleW

Feb 9, 2014

My experience in buying my new Honda Accord was extremely pleasant, from the refreshing honesty of the salesman, to the considerate gentleman handling the paperwork who lent me a pair of reading glasses to better see the paper work I was reading. On my first visit, I was quickly taken care of to take a test drive with no hard sell and on the second visit I bought my car and drove it out of the dealership within a few hours.

Lzietek

Feb 8, 2014

We had great saleswoman Heather that helped get my wife a new Honda Pilot with Touring package in the color she wanted. Heather and her coworkers stayed late and made sure we knew all the features in our new Pilot. We're very happy with our new SUV and They even gave us remote start and put in the next morning. Thank you for all of your helps

Zapdonna

Feb 8, 2014

My husband and I had an amazing experience at Honda of Toms River! Heather did an excellent job showing us the Honda Odyssey and Honda Pilot. It was a very hard decision to make because both vehicles we 're just so comfortable and spacious. We decide to go with the Honda Pilot and we were very lucky to have a patient laid back salesman. Our family and friends love the Pilot. We're definitely going to recommend Heather and Honda to anyone we know looking for a new vehicle.

gzhao

Feb 7, 2014

The employee work with me is patient and friendly to answer my question and helped me to select a satisfied car. The work is in high efficient and I did not wait too long time. So that it is my pleasure to visit you. I will recommend this deal to my friends.Thanks.Guohua Zhao

mpapernikd

Feb 7, 2014

We have bought cars from several car dealers in the past, so when we pulled into Hon of Toms River my husband said " ready for the attack?" But we were so pleasantly surprised that our experience your dealership was nothing like our terrible experiences with others. Steve Thomas was both professional and personal to our needs. At no point did we feel pressured! Steve had us test drive new and used Hondas but he did not push either, but rather pointed out the benefits of each and let us make our own decision. Buying a car is a long process, but Steve made the experience as pleasant as possible. Thank you Steve and the other employees who worked with us. Certainly Steve is a great asset at a great dealership. Want a Honda? Go to Toms River Honda and ask for Steve!

jimvb

Feb 6, 2014

Having recently purchased a Honda. I was very Happy both with Brian Lipman and Steve Lindstrom they helped alot. Brian was very easy going and quick with answers regarding the model that I was about to buy. He did not rush and did show me around the various departments that I needed to know. I and my wife felt he did go out of the way, was honest and told it correctly. This was the best experience that I have had in buying a car at a Honda Dealership... Thanks everyone

Pegster

Feb 4, 2014

I had some credit issues but they worked with me to get me in the car I wanted Hats off to mike n Derrick. Great job. Go there to get a Car. Cheapest prices in the area. Went down from brielle Thank you so much for your hard work!!!

Pegster58

Feb 3, 2014

Great experience. Very helpful associates. Made me feel important and like they really cared about me. Derrick and mike were great. Was in n out with a new car in a few hours

Delmore13

Feb 1, 2014

The original review provided online was not reflective of the service we received from Heather. Her rating was listed as a 3 in the online survey, but that should have been a 5. I think it would be a complete disservice to dock Heather in anyway for the mistake I made in the survey. Heather was friendly, attentive and professional. I would appreciate it if someone could please contact me and verify that this problem has been remedied and Heather's pay and bonus is not impacted negatively in anyway. And that this review helps to rectify my error. Thank you.Sincerely, David W. Elmore609-661-1090dwelmoreatgmail.com

Claudia R

Jan 27, 2014

I would definitely recommend Doug Lazaro to purchase a vehicle, he was great! Very professional, patient, friendly and polite. He made us feel very comfortable, we were very satisfied with his service. Thank you so much doug!

Sgall1238

Jan 27, 2014

I had another wonderful experience at Honda of T.R. I live near 2 other Honda stores which treated me very badly, I drove all the way to T.R. Because of there wonderful customer service. My salesman Heather was very sweet and even went out of her way to drive my new Accord to me. Thank you TR Honda & heather for another wonderful car buying experience!!!

Garycrev

Jan 24, 2014

Mike went above and beyond customer service and honesty. I would highly recommend him to anyone in the market for a quality automobile , and a great , easy transaction. They treated us like family and made the car buying experience a very pleasant one.

BillC1

Jan 20, 2014

Pleasant experience with dealer and especially with Brian who was pleasant, professional and very accommodating. All around a pleasant experience. Recommending TR Honda and Brian is a no brainer.

spk451

Jan 20, 2014

I went in using an internet ad I found. Rick knew exaclty what i was talking about immediately and went to get a car or me to test drive. I figured the "bait and switch" was coming soon but it NEVER HAPPENED. Rick was up front and showed me a paper with all the fees. I did a quick google search and texted a friend who just leased a Honda elsewhere. The numbers were great and we made a deal immediately. I was in and out in less than 2.5 hours with a new car. I have never had a better car buying/leasing experience. I will use Rick again and I recommended him to two friends already. Thanks so much for a great car leasing experience.

santalosky

Jan 17, 2014

Heather went above and beyond her duty as a sales rep. She made sure we were completely satisfied and got exactly what we wanted. She worked hard to make sure my payments would work for me and helped me find the perfect car. I absolutely love my honda odyssey and would recommend honda of toms river to all my friends and family.

Bret

Jan 11, 2014

Went in to look at a car not sure if I was going to buy Steve the salesman at Honda was understanding listened worked out a fair deal wonderful experience highly recommend.

valer180

Jan 11, 2014

As soon as I walked in the door I felt comfortable. I didn't feel overwhelmed or pressured. I was afraid at first to go look at cars by myself, but I wasn't intimidated at Honda of Toms River and I'm glad I did. Overall it was a pleasant and easy experience.

yoyo099

Jan 11, 2014

yes I was very happy with everything that the dealer did for me. I well let all my friends know about this dealer evry good job

PK

Jan 9, 2014

There was some problem locating the model in the specific color we wanted but the salesman worked to locate and personally went to retrieve and deliver it to our location. Mike also saw to the specific add-ons that we wanted as part of vehicle. Even though there were these some minor hiccups, ever effort was made to resolve the situation quickly and to our satisfaction.

jcowling1

Jan 8, 2014

I walked into Honda of Tomsriver knowing that it was time to trade in my gas guzzling truck for something smaller and far more reliable. Steve Hager was polite, professional, and helpful. After a few hours of finding me exactly what I loved in a vehicle, he worked hard to find me a price that was fair for my trade in accompanied by my monthly payment on my brand new Honda Civic EX! Great job Honda of Tomsriver I would certainly recommend this dealership to anyone who is in the market for a new vehicle.

NAINAI1936

Jan 3, 2014

My experience at Toms River Honda was excellent. Steve Vita was my salesman. He was fantastic! Polite, helpful, patient, no pressure. I would definitely recommend him very highly. I am very happy with my purchase. It was a pleasure dealing with Steve Vita and the rest of the staff at Toms River Honda. I would give Steve and the rest of the staff an A++ rating.

bobdesai

Jan 2, 2014

I really had bad experiance with the sales person. I would suggest to go to other sales person if you can!! its really easy to ignore her.

Orangenvy14

Dec 31, 2013

We had an amazing experience with Heather at Honda, I felt very comfortable purchasing a car for the first time on my own. It was a true pleasure purchasing our second Accord. Thank you heather and Peter for such a wonderful car buying experience.

AntCap3

Dec 30, 2013

I purchased a 2014 Honda Accord for my son to take down to college. Heather was wonderful, she took her time to explain all the features to us. Thanks again honda of toms river for another great experience.

JENK

Dec 27, 2013

i bought my honda from honda of toms river because of one reason....and that would be Brian Lipman....Dealing with him was a fantastic experience.....

Tomhartshorn

Dec 26, 2013

My wife and I are very pleased with the service that we received from Brian while purchasing our Honda Civic. He was great with answering our questions and guiding us through the buying process. The car itself is wonderful. We would definitely recommend Honda of Toms River in the future. Brian is great and we will be back!

msolt

Dec 20, 2013

Great overall experience as usual. Doug Lazaro was very helpful with everything and made the deal a very quick process.

Jude0227

Dec 18, 2013

I had an excellent experience working with Heather she was professional and she didn't pressure us or double talk us. Heather represents Honda very well and Peter was courteous and professional also. Overall an excellent experience.

msoltmann

Dec 11, 2013

This is the only dealership I have purchased from in my whole life. They are great and offer the best deals. Doug Lazaro was a great guy to work with.

bdfry

Dec 10, 2013

At Honda of Toms River, my salesman Doug Lazarro was motiviative, knowledgeable of the car I was interested in. Doug made the experience of buying the Honda civic sedan a easy and smooth purchase, Unlike most car dealerships and salesman. who are pushy, aggressive and overbearing. In a big purchase of buying a car that is reliable, comfortable and economical. I would recommend Doug Lazarro to friends and family and will continue my business with Honda of Toms River. Thank You from a very please customer Bran Fry.

cannunziato

Dec 2, 2013

Doug Lazaro went over and above to assist me in purchasing my vehicle. He is surely an asset to the Honda Dealership. I left there feeling so happy and had a good experience.

TennisPro

Nov 29, 2013

My Sales person Steve was the perfect fit to make this transaction happen. Good temperament, easy to talk with and seemed to pay attention. Was not distracted and was not trying to multitask. Buying a car should NOT be complicated or NOT enjoyable. I appreciate his professionalism and hope he's still working there when I trade up for power seats!!

itzieken

Nov 25, 2013

sales person was very pleasant and friendly. this is my 3rd civic and i've been driving since 2000 and hardly ever had a problem. i brought a print out from a website, the price, models, and description of a car. both sales person and a manager were helpful and gave me a good deal. the manager used to be a sales person my last 2 visits and he promoted to be a manager now. overall my experience was positive.

Michael Espino

Nov 19, 2013

My fiance and i have never had a better car buying experience..EVER!! Our salesman and their finance treated us with respect, honesty and aggravation free!!

Lprinz

Nov 12, 2013

Doug Lazaro was one of the best salesmen i have every dealt with. He was knowledgeable, friendly and was able to answer all of my questions.Took time to run me thru all of the car features. No question was left unanswered. He spent considerable amount of time with me which I appreciated. I would recommend him to anyone looking for a great salesman!Lorraine Prinz

Barnegat

Nov 7, 2013

We purchased a 2013 Honda Pilot EX-L from Toms River Honda after test driving many similar SUV'sDoug Lazaro was a very courteous, knowledgeable and friendly salesman.General Sales Manager, Hank Eisenhauer was very easy to do business with and their financial officer got us out in record time!The service department called within two days of purchasing the vehicle to set up an appointment for installation of additional equipment.Every person we had contact with at this dealership, from Jasmine to service manager, Rich and Rita in service, were very friendly and helpful.We look forward to a long relationship with Toms River Honda.Thank you!

bkrmn

Nov 6, 2013

Steve Vita was extremely helpful and knowledgeable. I wanted to purchase my leased vehicle and he made the entire transaction painless. I got a good deal and would recommend Mr. Vita and this Honda dealership without reservation.

asojak

Oct 30, 2013

I just wanted to say that I was treated with respect and courticy. Honda of Toms River was the most enjoyable car buying experience that I ever had. they took their time to make sure that they could give me the best deal possible without the haggling.

JerseyShorefamilyman

Oct 25, 2013

Great experience with Doug Lazaro! We arrived around 7pm and he stayed late to make the deal.Nice touch that the general manager called the next day and apologized for how late we were there

Lorak

Oct 22, 2013

My overall experience at Toms River Honda was excellent. Ricky took care of our needs smoothly and thoroughly. No heavy pressure, but, very thorough. I couldn't ask for a better overall experience.

RobC

Oct 18, 2013

Honda of Toms River is great! My Sales representative Doug was fantastic! I came to the dealership for a specific 2012 Honda Civic with low miles and I left the dealership with the vehicle I wanted! Plus I am getting free oil changes for life; Nice! Thank you guys!

blueclawcrab

Oct 17, 2013

It was a joy working with Brian on our new Honda purchase. Brian was very attentive to our needs and he helped us select the right vehicle for us while keeping our payments within our budget. The buying process was great without any hard sell tactics. Our questions were answered quickly and accurately and our new purchase was completed and ready to drive away the same day. Just a very enjoyable car buying experience for us that we would recommend to anyone thinking of buying a new car. Maria & Kenneth Kyc

Svapnil1980

Oct 11, 2013

This is my 2nd car and after a bad experience on my first car buy in 2005 I don't want to deal with any dealer any more that I was thinking but RICKIE change my way of thinking and after I sign my paperwork I was thinking WOW I made a deal and it went so smooth and nice thanks RICKIE. And I pick up my car 2 weeks later on that day RICKIE had a day off but he came in just to see me and I fell like I am a very special customer he make me fell special again thanks RICKIE. If I know anybody in my family and friends and they want to buy a honda I'll try they must see RICKIE at honda of toms river. Thank You.

Grpecan

Oct 6, 2013

My wife and I went to look at a few used Honda Accords that were advertised online. We arrived early and Doug was there to show us the vehicles that we were interested in. Doug was very professional and made you feel comfortable with no pressure. He did everything possible to get my wife and I the best deal. He is a car salesman who truly cares about his clients. I would recommend this dealership and Doug Lazaro to purchase a used vehicle.

stpogipnoy

Sep 28, 2013

Even with bad credit thy got me the car i wanted. Elztner was very helpful and made my buying experience a breeze. They are GGGRRREEEAAAATTT!!!!

LisaCor

Sep 14, 2013

Our experience buying a 2013 Honda CR-V from Doug Lazaro was excellent from beginning to end, and I am confident that excellent service from Doug and Honda will continue now that we have purchased the vehicle.We arrived at 5:35 on a Saturday, and Doug was kind enough to let us do a test drive even though closing time was 6:00. Wer rreturned on Labor Day and had a relatively painless negotiation. We arrived at a fair price for the new car and my trade-in, and I could not be more pleased. Doug was very pleasant to deal with and he was genuinely concerned with providing superior customer service.I will refer him to friends and family who may be looking for a new Honda.

DMGarcia

Sep 10, 2013

A potentially stressful experience was not at all the case at Honda of Toms River. Zach,Bobby and Derek were extremely personable, helpful, informative, patient, professional. Absolutely no pressure. I was made to feel comfortable with a very tough decision. They worked with me to purchase a great car at the price I was able to afford. Zach especially took extra care to guide me through the process. I will be happy to return for service and advice. Thanks!

marwell3

Sep 7, 2013

Our experience at Toms River Honda was a very positive experience from the minute we walked in .From "just looking" to actually "purchasing" a new Honda that day,I would highly recommend this dealership to everyone. Our sales person, Doug Lazaro, and the sales manger Hank Eisenhauer was easy going, no pressure ,extremely knowledgeable about what Honda offers, Treating us respectfully courteously, honestly and forthcoming with information . they offer us the best Price possible.We were so impressed with the friendly personality of them and the atmosphere of the place, made us feel very welcome there.we actually purchased a new Honda civic hybrid that day, and hey work after hours to finish the deal! Thank You Hank and Doug , on scale of 1 to 10 I'll give you a 20.WalaaDin

Melissa27

Sep 6, 2013

Doug Lazaro provided outstanding service. He took the extra time to explain each feature of my new Pilot and even set up my Bluetooth! It was a pleasure working with Doug and he was able to get us a great deal. I love my new Pilot and will definitely refer any friends or family when they are searching for a new car to this dealership.

MimiFS

Sep 6, 2013

I have purchased my last three vehicles at Honda of Toms River and have been very satisfied with the sales experience, value and the vehicle. This past visit I was uncertain whether I would trade in my Honda CRV for a newer model because I really enjoyed the one I had and it ran great. My purpose for the visit was to see if I could have my needs met for a decent price in trade in for a newer model. I was immensely satisfied with my visit, left my 2006 CRV and rode home in a 2019......low mileage, leather heated seats, moon roof.....gorgeous exterior and interior......like new!!! The value was great, the vehicle is great, the sales person was great. I am thoroughly enjoying my beautiful "new" CRV and highly recommend Honda of Toms River if you are looking for a new or used Honda!!! I highly recommend Honda as the vehicle of choice because my last four vehicles have been Hondas and each has surpassed my expectations.

johnsusan1

Sep 5, 2013

Great service, Doug and Bobby were the greatest! They were able to get me in the vehicle of my choice and also got me a fantastic lease deal. I'll recommend them to everyone. I went to a local Honda dealer and did not get the attention that I deserved, I contacted your dealership and Stephanie got in touch with me right away. Thanks to everyone!

grover722

Sep 4, 2013

I was very pleased with the overall helpfulness from Brian Lipman and the entire Honda family. I was very happy with the numbers Brian was able to work out for me and that he helped me get in the car I actually wanted. I would highly recommend Brian for future Honda owners and definitely recommend Honda of Toms River to all my friends and family.

terrig4434

Sep 4, 2013

Mike Vogt went above and beyond customer service-he even let me test drive the Honda accord to my house so we could pick up the other vehicle I was trading in. There was no stress or pushiness on his part -he really wanted me to get a great deal-which I did. Oh and by the way I LOVE!!!!!! My new Honda Accord coupe-best car ever!!!!!!!

Bak092455

Sep 2, 2013

Very satisfied with the service and courtesy of the employees and sales staff. Very professional and helpful. The experience was a pleasure! Would highly recommend this dealership to anyone including friends and family!

Lc28

Sep 1, 2013

Ann Marie was very helpful always pleasant and upbeat. In the past car shopping was one of my least favorite activities but Ann Marie made it enjoyable.

zoobie

Sep 1, 2013

Our experience at Toms River Honda was a very positive experience from the minute we walked in . From "just looking" to actually "purchasing" a new Honda that day, I would highly recommend this dealership to everyone. Our sales person, Gwen Gainfort , was easy going, no pressure , but extremely knowledgeable about anything Honda. We were so impressed with what Gwen had to say we actually purchased a new Honda CRV that day! I am very pleased with my new car and look forward to driving it every day. Debbie Majeski

ronaldsanfillipo

Aug 30, 2013

Zach Ries and Steve Serverio are two salesmen that were just outstanding to deal with at Honda of Toms River. Car buying is equal to root canal and these two salesman made it as comfortable as possible. Spent a great amount of time in the dealership and Zach and Steve made it worthwhile. When I buy another Honda, I will definitely request their services. They are worthy of it.Derek Massio closes the process through his finance office. His expertise and communication skills helps expedite the final process and gets us on our way.

MusicFan87

Aug 27, 2013

This is my second vehicle purchase at Honda of Toms River. The staff will work with you on price and financing, are very fair, and I did not feel rushed, or fast-talked. Zach Rios was my salesman yesterday, and he was pleasant, courteous, and helpful when he explained the features of my new Civic. Bonus: free oil changes!

dav120

Aug 23, 2013

Doug was fantastic to work with. He went way out of the normal to get me the car that I wanted. This is the second new car in two years purchased at Toms River. I currently own 4 Honda Civics and I will continue to upgrade at this dealership. I hope that Doug is still around when that time comes! Keep up the great work there.

funboarder04

Aug 22, 2013

I would definitely recommend Toms River Honda to my friends and family. I shopped for my Odyssey at 3 Honda locations, and also shopped for a Sienna at 2 Toyota locations. I found Toms River to be the best by far. The staff was friendly, and did not pressure me into making a quick decision or purchase. The price was amazing, and the entire process was smooth and painless. Jonathan Stragauskas and Robert Rooney were excellent. I would definitely return here in the future to purchase another new Honda.

mace334

Aug 22, 2013

My salesman seemed very knowledgeable of the Honda brand,polite and a pleasure doing business with. I we be a repeat customer due to the brand and the way I was treated by Doug Lazaro at your dealership, he is certainly an asset to your team. Thank you S.Mascio

HWG023

Aug 21, 2013

What a great experience. Doug spent 2 different nights with us, both for several hours. He never made us feel like we were being rushed or pressured. His willingness to allow us to explore many different options was extremely refreshing. He was very professional and courtious throughout our whole experience. His knowledge of all the vehicles and there options was very instrumental in helping us choose the right vehicle for us. We cant express enough how greatful we are for Dougs efforts. Howard and Joann Gardner

JMLee

Aug 20, 2013

Michael was very helpful when we purchased our CRV. He was friendly, very knowledgeable about the car and presented it in a professional manner. He was a pleasure to deal with.

tinakoppinger66

Aug 19, 2013

The experience was great! Mike Vogt was very low pressure and informative... I'd highly recommend the dealership and Mike in particular to anyone who asks. I was a little concerned how my husband would react, he's had very bad experiences with car salesmen, but he was very happy with the dealership and our experience. He will be in the market for a new car soon, and is definitely planning to go there. I couldn't afford the new base model that I was looking to buy, but fortunately, there was a low mileage used car with all the bells and whistles that we were able to afford.

ii58

Aug 12, 2013

very good experience would recommed Michael to friends and family thank you he made the whole process pleasant and informativereviewed the the operation of the features of the car

iviannyj

Aug 10, 2013

very good service, got a great deal, very professional. Couldnt be any easier then this, was in and out in no time. They did everything soo you had know problems.

RobinRu

Aug 10, 2013

I was Very Happy with Honda of Toms River. I have always delt with Planet Honda in Union, NJ, and Toms River Honda was an Extreme Pleasant change.Doug Lazaro was my Salesperson, and from the moment I walked in the door, He listened to me, showed me ALL of the options I had in mind, and with Efficience and Profesionalism, gave me the opportunity to chose what was best for me without Any Pressure.Doug went above and beyond explaining the differences of my options, which made my decision an easy one.After all transactions were finalized, Doug took the time to go back to my car with me, and explain in detail the different features.I would like to thank Doug Lazaro for his time and professionalism, and would definately reccomend Honda of Toms River, NJ.Robin RussoToms River, NJ

AshFig

Aug 9, 2013

This was my first time buying a new car and it was a great experience. Doug was so helpful and knowledgeable and found the car that I would be comfortable and safe in.

baronak

Aug 8, 2013

DO NOT BUY FROM THIS DEALERSHIP! I wanted to buy a used Honda Pilot. They did not honor the sticker price and tried to scam me into paying an internet fee, and jack up the price. They were very dishonest and I would recommend purchasing a vehicle anywhere but here. The manager was very rude. My worst experience buying a car ever.

ERPROD2

Aug 7, 2013

Elztner was so friendly, professional and knowledgeable. He provided a great service. We had a great experience with Honda in Toms River and will recommend to our friends.

FromOz2

Aug 5, 2013

This is the third vehicle we have purchased from Honda of Toms River, and as usual their staff was friendly, knowledgeable and went out of their way to make this deal as simple and comfortable as possible. Many thanks to Rob Rooney, Derek Massio and especially salesman Doug Lazaro for a deal well done!!! We will always recommend Honda of Toms River to anyone who is in the market for a Honda!!

Kmcmahan1990

Aug 4, 2013

He wasn't pushy at all. Understood what I needed. Found a car that I loved that worked in my price range. Over all it was a smooth ride working with Michael that day. He's a great guy.

aloscheles

Aug 2, 2013

Doug made me feel very comfortable. Not pushy. As a matter of fact, I'm sending my son to see him. He is looking to purchase a Honda Odessey.

pdoran13

Jul 31, 2013

In our recent dealing with Doug Lazaro we found him to be a very professional individual. In working with my wife and myself Doug showed a genuine interest and plenty of patience in making certain that we were happy with the deal we made. Both my wife and I are very satisfied with our new car and the manner in which Doug and the dealership worked with us. Paul & Margie .

Sscott1455

Jul 30, 2013

We had a great experience at Honda of Toms River. The staff was very professional and accompanying. Kevin was very welcoming and knowledgable about the car. Great dealership! Buying our Odyssey was easy.

rf41599

Jul 27, 2013

Michael was very attentive to our needs and he helped put us in the car we needed and could afford. He listened to us and was instrumental in us finding a Honda Civic we are very happy with

Mcgowan321

Jul 26, 2013

I found a car I loved on Saturday and they were able to work with me, get approval and I was able to think a fee days and Monday decided and drove the car home that night! Great customer service. SO happy with the new car I bought!

AnastaciaY

Jul 25, 2013

Overall experience, from start to finish, was the best! I wasn't pressured, the price was great, and I was in and out in less then hour! It was by far the quickest process for purchasing a car! The two men I worked with, Vinnie and Mike, made me feel like family! The other places I went to had sales reps just trying to push me into purchasing a car. Whereas Vinnie listened to what I was asking for and pulled out the PERFECT car for me, right down to each detail (color, features, etc...)! I didn't even feel the need to test drive because I was so impressed and confident, but they insisted only to make sure I was comfortable driving! I would highly recommend Honda in Toms River to anyone! I'm sure all the employees are as kind and wonderful as Vinnie and Mike!

Gia2013

Jul 25, 2013

I recently leased a 2013 Honda Accord at this dealership. The Sales Rep Rickie Amiscosa was great, I explained my financial constraints, he went above and beyond to get me into this car. Steve Lindstrom Finance guy also great, these people really know how to make getting a car hassle free. What I really love about this dealership is they give you the options available to you based on your needs and financial guidelines without overselling or being pushy! I definitely recommend this dealership and will do business with them again! Thank You guys!

melissab4476

Jul 24, 2013

I really wanted to say I've never had a car purchase like this before, and i have bought plenty cars before. I went in wanting 3 rows but not wanting a mini van. I knew the only other option was a pilot but i knew it was out of my price range. But then i spoke to the manager, Vinny Tavares, who assured me that he would get me into the car i wanted at the price i wanted. I figured this was a normal sales technique like every other dealership salesman does, but after a little while and watching him call banks, and i watched, he got me exactly where i wanted to be in the car of my dreams. I also wanted to thank Kevin fir going over everything in great detail. Wow! Thank you so much, Vinny, Kevin, and Honda of toms river for being sincere and accommodating to my every want and need.

scottkl

Jul 24, 2013

I made an innocent trip with a friend to buy a new car and I was bitten by the bug! There was nothing wrong with my 8-year old Honda Civic, but the new ones were sooo beautiful...I just couldn't resist. I researched dealers in the area and went to Honda of Toms River where I met Steve Severio. He was so pleasant, especially while listening to my nervous chatter. I left there to think about what I wanted to do. When I returned some two weeks later, Steve remembered my name, greeted me, and we got down to business. He helped me make logical decisions "in my best interest," and was kind, patient and gracious in the process. The next day and I drove away a White Pearl beauty with a huge smile on my face. I recommend Steve to everyone!

DavidFazzini

Jul 23, 2013

Micheal was a great sales associate to work with. Him was kind, attentive, and worked very hard to get my wife and I everything we wanted in a new Pilot, and more!

Vlhart

Jul 22, 2013

Doug was an excellent representative for your company. It is evident he stands by the Honda product and he worked his magic to get me a great deal on my new Pilot, which I LOVE! Thanks for your professionalism and dedication to sales.

maxx1215

Jul 21, 2013

My overall experience at Toms River of Honda was very good. The salesman was very friendly wanted to ensure all my questions were answered and did not push me to make a decision. In addition a second salesman who had been at the dealership longer assisted the first salesman workign as a team to complete the transaction to make sure I got the car I wanted with the features I was looking for. Both individuals were professional and very helpful.At the end the finance dept. was also professional ,helpful and cooperative.Good dealership, experienced staff.

JOHNB68

Jul 19, 2013

Hi Doug was very helpful with the process of purchasing our new Honda.Doug went out of his way to make this a very nice experence.He located the car that we had been loking for and we are very pleased with the way he treated us.We will be having our new car serviced at this location and hope to the same wonderful service that Doug provide.ThanksJohn

tg8000

Jul 17, 2013

I was shopping for a new Honda Accord and made contact with Ms Lauren Clark, Internet Sales Representative of Honda of Toms River. I obtained a price quote from Ms Clark which was higher than I had received from another dealer. Ms Clark informed me via e-mail on July 6th that Honda of Toms River has a 'best price guarantee,' and that if I came to their location that the dealership guaranteed to beat the written price quote I had from another dealer on the same make/model of car. I confirmed this guarantee with Ms. Clark again on July the 8th in an e-mail, "Our best price guarantee, guarantee's that we will beat the price that you have received in writing from other dealerships." I brought my written price quote into the dealership that same morning. When I arrived, I presented the written price quote and asked to speak with Ms. Clark. I was informed that Ms Clark was not available, but another sales representative (Mr. Steve Severio) would be more than happy to help me. After reviewing the price quote I brought, the salesman attempted to get me interested in a 'certified used' Honda instead of the new model for which I had a price quote and guaranteed price. I informed the salesman that I was not interested in a certified used car, and that I would like to purchase a new model in accordance with my guaranteed price. However, when I attempted to do so, the sales manager informed me that the 'manager' would not honor that quoted price, and would not honor Honda of Toms River Best Price Guarantee. I spoke to Sales Manager Vincent Tavares about the matter and he simply refused to honor the Best Price Guarantee despite my written quote and written guarantee from the dealership. The dealership also guarantee's 'walk-in service policy' and an exclusive 10 year or 100,000 mile Engine & Transmission Warranty, neither of which is reasonable to presume would be honored at this dealership.

thoro8000

Jul 16, 2013

Dealer does not honor their Guaranteed Best Price guarantee. I was shopping for a new Honda Accord and made contact with Ms Lauren Clark, Internet Sales Representative of Honda of Toms River. I obtained a price quote from Ms Clark which was higher than I had received from another dealer. Ms Clark informed me via e-mail on July 6th that Honda of Toms River has a 'best price guarantee,' and that if I came to their location that the dealership guaranteed to beat the written price quote I had from another dealer on the same make/model of car. I confirmed this guarantee with Ms. Clark again on July the 8th in an e-mail, "Our best price guarantee, guarantee's that we will beat the price that you have received in writing from other dealerships." I brought my written price quote into the dealership that same morning. When I arrived, I presented the written price quote and asked to speak with Ms. Clark. I was informed that Ms Clark was not available, but another sales representative (Mr. Steve Severio) would be more than happy to help me. After reviewing the price quote I brought, the salesman attempted to get me interested in a 'certified used' Honda instead of the new model for which I had a price quote and guaranteed price. I informed the salesman that I was not interested in a certified used car, and that I would like to purchase a new model in accordance with my guaranteed price. However, when I attempted to do so, the sales manager informed me that the 'manager' would not honor that quoted price, and would not honor Honda of Toms River Best Price Guarantee. I spoke to Sales Manager Vincent Tavares about the matter and he simply refused to honor the Best Price Guarantee despite my written quote and written guarantee from the dealership. The dealership also guarantee's 'walk-in service policy' and an exclusive 10 year or 100,000 mile Engine & Transmission Warranty, neither of which is reasonable to presume would be honored at this dealership.

ivenglish

Jul 12, 2013

Your salesman was courteous, efficient and friendly, however, I did expected more for my trade in.I like my Honda Accord, and would recommend to anybody looking for a new vehicle.

rpiccirillo

Jul 12, 2013

Kevin DePiano was our salesman and he was fantastic. He wasn't pushy and gave me ample time to breathe and finally make my decision.Once my decision was made, Kevin did all in his power to make this my best experience yet at your dealership. Thank you also to Stephanie.They both kept in touch with me, but they did NOT harass me.

Erint21

Jul 10, 2013

Extremely pleased with the customer service. The salesman was awesome! The Accord is an incredible vechile. It was a quick and painless purchase. Will reccomend to friends and family!!! Im very happy!!!

Laurendyer17

Jul 7, 2013

Great experience. Anne Marie spent all the time I needed to make sure I knew how to work everything. Would definitely recommend to my friends and family

MandyC31

Jul 6, 2013

I came by Honda of Toms River a few days ago and the experience was teriffic! Great customer service, lovely events, and my Sales Rep Steve was the best! He was highly knowledgeable of his used car inventory and made my experience a great one. I highly recommend Honda of Toms River.

mariadonz

Jul 6, 2013

I have to say I had a positive experience with Honda of Toms River and my salesperson, Kevin DePiano. I truly feel I was not pressured at making a sale with them. I would recommend them to my family and friends at any time. Thank you to all of you!!!!!! :)

laurenann053

Jul 5, 2013

Elztner made purchasing my new car an absolute breeze. He was knowledgeable, friendly and made the whole experience a much happier one. I highly recommend Elztner and Toms River Honda.

rlim

Jun 29, 2013

Excellent experience. Very easy to make business with them and very friendly. This is my fourth car bought from this dealer with no sweat at all. The best in Toms River.

arabhel

Jun 19, 2013

Rickie was very friendly and helpful when I bought my new car. I am very happy and I will recommend him to my friends who plans to buy their car too.

Icedtea267

Jun 19, 2013

I would definitely recommend mike vogt to anyone looking for a vehicle. He was personable and pleasant and efficient. I'm very happy with my crv. Thank you

daswool

Jun 15, 2013

My husband and I are very pleased with our Honda Civic. It was a pleasure dealing with Kevin! He made our purchase enjoyable. Kevin was very easy to talk with and answered all our questions. We were not bothered with phone calls and went back to see Kevin to make our purchase! Thank you!Dawn Woolley

ACirilloJr

Jun 11, 2013

Very professional and made me feel comfortable buying a car from them. The process was very fast and I would definitely buy another vehicle from them.

derick_simon

Jun 10, 2013

We have been to other dealers looking for our first car, but nobody treated us as friendly as Rickie. He was accommodating, helpful and a professional. He explained to us everything about the car and our deal. We were a bit tight on our budget, but Rickie was there to help find a great deal and was willing to extend additional help so we can close the deal for the bank. Though we bought a used Honda Pilot, we were satisfied and contented with the car, the dealership and with our buying experience with Rickie. My wife and kids went home that day grateful and happy driving our new car. We will definitely recommend him to our friends for a job well done!

fowlevi

Jun 9, 2013

Safet initially showed my husband and I a 2013 CRV after we were having our current CRV serviced. We visited the sales room out of curiosity as to the leg room of the new model. He was very helpful and not pushy. We took his card and a brochure. When we returned home we got a call from service indicating that brake work needed to be done on the 2004 car. We discussed replacing our 9 year old 83k mile car and decided to call Safet. Safet answered our numerous questions and gave us a fair trade in. He was always very professional, pleasant and knowledgeable through out the whole sales process. We were pleased with the entire transaction and with our interaction with Safet.

ersolaz

Jun 7, 2013

What a pleasure it was to come into a dealership and not feel pressured by having someone jump out at you. This was one of the most pleasant car buying experiences both my husband and I have had.Dave did his best to work the best deal for us and we enjoyed chatting with him.I would highly recommend this dealership and Dave to all my friends.The best of the best!!!Best regards,Eileen & Rod Solaz

janecairns

Jun 5, 2013

I needed a car in a hurry and Michael came through with a model that had everything I wanted. The customer service at this dealership was great.

Judycheewong

Jun 5, 2013

I purchased a Honda CRV EX on Memorial weekend...was downsizing from an Odyssey. I knew I was getting another Honda, so went thru Edmunds.com for the best price, which brought me to Toms River. The whole experience was painless and Ricki Amiscosa was a very pleasant salesman. I would return to this dealership in the future. I love my CRV. The only complaint I have is...of all the bells and whistles it comes with, it doesn't have an automatic gargage door opener, which I had in the Odyssey. : (

beckygirl18

Jun 1, 2013

I'm a new driver & my 1st car was Honda fit & I felt I have outgrown the car & i wanted a bigger one .When I came to the office everybody was so busy I looked around then sat for a brief moment then checked on a CRV & I fell in love with it .I was looking around for somebody to help me & Elzner saw me & said " Hi, Can I help you ?" I've met him a few times but I didn't realize he's working there the 1st time I bought a car.He was so accomodating and explained to me my options and right away I felt so comfortable. I felt I'm in good hands & he made sure that I had a good deal. Everything happened so fast and next thing I knew I was driving in Rt37 with my brand new CRV.It was so awesome. Elzner is an asset to your company.He made me feel what a customer should feel... trust and care for the customer & not just concern for the money that he would earn. He made me feel that I had the best deal that he could give .. made me feel so happy & satisfied.. I was literally jumping for joy when he handed me the keys. I give him an A+ excellent !!!! I would definitely reccommend him to all my friends

greek1938

Jun 1, 2013

We were very happy with the service we received and the way we were treated. We had a price in mind and they worked with us until we wereboth happy.

Concerned Consumer

May 29, 2013

absolutely the worst, sneaky, shady dealership, I have encountered....hidden costs, internet prices are actually almost 800 dollars more, which they wont tell you over the phone, so read the fine print online...DON'T waste your time....

ferranto

May 28, 2013

Bian was very helpful throughout the sales process. He took the time to discuss my options. After purchasing the Accord, Brian explained all my new options and accessories.

npeteginny

May 26, 2013

Thank You Safet Salej for helping both my husband I with the purchase of our new Honda. You were friendly and helpful with all our concerns and never pushy. This is our second purchase with Honda of Toms River and we will certainly recommened our family and friends to visit. Thank you again for being so helpful in explaining everything about my new vehicle, especially with bluetooth, navigation, air condition, and radio. I love my new Honda and I am very pleased.

PamelaA

May 17, 2013

I've been searching for a used accord coupe for my daughter for almost a month. Honda of toms river had the perfect car! We called the dealership to confirm availabilty and zoomed there. The staff was great especially my sales person David. Thanks guys, I will be back to trade out my lease. :-)

bmd724

May 15, 2013

Hello,I originally checked on line for a used Honda, because I feel that Honda's are the most reliable vechiles to own.Brian Lipman was asked to help me. He was extremly friendly and helpful with all my questions. Listen to my needs and worries.He was never pushy, if he was I would have left immediately ! That was a BIG plus in my books. This was a very big decision for me and I need to think clearly to make sure I got the best deal for myself.I would highly recommend Honda of Toms River and would tell all my friend and co-workers to ask for Brian Lipman!!!I could not be more happy with my purchase of my new HONDA FIT.Thanks again Brian for all your help and understanding.Bridget Durbin

cfreiberg

May 12, 2013

I have search the internet for a small SUV....I narrowed my choice to the Rogue, Tucson and the CRV. After test driving the Rogue & Tucson I headed to Honda of Toms River . ( I did test drive the CRV at another dealer but he was unable to get my color choice in due time.)I was greeting by Brian Lipman who did assure me he would be able to get the CRV with the exterior & interior color I wanted. After negotiating a price I was satisfied with the deal was sealed. In a few days I had my new Honda CRV EX-L. Brian spent time with the delivery explaining all the features. It's a big decision buying a new vehicle but Brian made it easy and I have no doubt that the CRV was the best for me.

ginny118

May 12, 2013

My husband and I visited the Tom's River dealership to test drive a Honda CRV. I needed to renew my leased car and had intended to go to 2 other dealerships in the area. Kevin approached, introduced himself.We spoke for a few minutes regarding the purpose of our visit. Kevin was friendly, very approachable, assertive but not pushy. He answered all questions clearly. He extended himself by demonstrating and sinking my cell, connecting my cell to bluetooth. He was able to keep my payments within our budget, which was very important to us. He set up a pre-appoiontment schedule for car maintainance, explained all details of transaction in a clear and concise manner. Needless to say, I never visited the other dealerships, as we drove home in our new CRV. The car is just what I was looking for and I never felt under any pressure during the visit. I would definately recommend Kevin, Honda representative, and this dealership.

tmac616

May 3, 2013

I went in to lease a new accord lx, as my current car was getting old. I was referred to Brian Lipman. Brian answered all the questions I had and did not say things just to please me. It was a good balance of relaxed but professional. He ultimately got me a great deal on the lease. I would highly recommend Brian to anyone who has an interest in driving a new vehicle because the experience was ideal. No pressure, well informed, professional, and fun.

cbart1965

Apr 27, 2013

I dealt with Stephen Severio and Lauren Clark both were very friendly and helpful and actually stayed late till I had my new car. I would not hesitate to buy my next vehicle from Honda of Toms River.

sbalasiano

Apr 27, 2013

In August of 2012 I leased a Civic through Honda of Toms River and was nothing but satisfied with their commitment to service in the months that followed. While I had the Civic in for regularly scheduled maintenance my wife and I were looking in the showroom at a new CR-V with no intentions of buying. When Ricky Amiscosa explained the incentives that Honda Finance was offering I had no choice but to entertain the idea of leasing a new 2013 CR-V. Despite the fact that I still owed 9 months on my 2011 Accord Ricky was able to put me in that new 2013 CR-V EXL for just a few dollars more than I was paying for the Accord. Kudos to Ricky and Steve Lindstrom who sold me the 2012 Civic. Steve is now a credit manager who is as committed to his new position as he was to sales.

Flikchik22

Apr 16, 2013

I had a great experience at Honda of Toms River. Not once. Not twice. But three times! I've leased two vehicles from the dealership and just purchased a new vehicle from Brian Lipman a few days ago. I'm a woman in my 30s and it's a daunting task to go into a car dealership alone to try to get a deal made. However, Brian was very friendly and made me feel at ease. The entire process began with Mark contacting me online and setting up an appointment to test drive a new vehicle. Easy! I showed up at my assigned time and Brian was ready to meet with me. We test drove the vehicle, made a deal, and then finance took over from there. I would recommend the dealership to anyone looking for a great vehicle and great service!

cindy92

Apr 15, 2013

Brian was helpful and kind. He took time and helped me get the best deal possible. I was very impressed by his knowledge and his willingness to deliver the excellent customer service I received.

Fdehart16

Apr 13, 2013

Definitely had a great experience at Honda. It was my first new car purchase and my salesman Sefet salaj made it an easy one... If your someone that doesn't know much about buying a car and need info safet was excellent, he didn't rush me into anything and answered all my questions.. Really happy I choose honda of toms river

billb82

Apr 10, 2013

I was looking for a new Honda in the area, and had contacted various dealerships to get quotes. Honda of Toms River's quote was not the lowest, but was very competitive. And with the promises of 'lifetime oil changes' and 'extended warranties', I figured I'd see what they could do. After going back and forth online (the only reason they didn't get a 1 for customer service was because their online interaction was good), I was told they could match or beat any price, and scheduled an appointment to go look at the car. Sounds too good to be true...and it was.As soon as I got there, I noticed nearly every car on the lot had several hundred dollars worth of extras added on. Of course later in the process, they tried to make it look like they were giving me a deal by 'only' charging me $350 instead of $600 for extras that I didn't want to begin with (which was still more then the price for the same package from other dealers). Still, I took a test drive and figured I'd at least hear what they had to say.Once we started talking price, that's when things went way down hill. They wouldn't match the other price I was quoted, and were VERY rude about it, saying if I could get that price elsewhere, then 'why was I even here?'. At one point they accused me of lying about the quote saying that "Every dealership pays the same price for the car, and no one could sell it for that. So either they are hiding something, or you are making that price up". When I tried to show him the breakdown from the other dealers quote--breaking out each tax and fee to get the grand total--that was brushed off and I was again met with "Well then why are you even here?" So much for the promises of price matching. The final quote I got from them ended up being a few hundred dollars more than the other dealership...but at that point, even if they had matched/beat the price, there was no way I was going to do any business with them. Also, other shoppers should take note: the 'extended warranty' deal is a waste...you have to do any and all scheduled or recommended maintenance at the dealer or the extended portion is voided. Nothing is wrong with getting some service done at the dealership, I have in the past at other places. But according to what I was told, you HAVE to do EVERYTHING there--and do it when they tell you that you should do it. If you want to do that, go ahead, but that is going to end up costing you thousands and thousands of dollars. It's a money maker for them hidden as a deal for you, so beware. I asked that if changing my own air filter--a job that takes under 5 minutes to do myself for a lot less than a dealer would charge--would void it, and they said yes. I left and went directly to Coast Honda where I paid the so called "impossible price" and dealt with a decent, honest salesmen. Long story short, I would not recommend this place to anyone. Either go to another Honda dealership or try one of the other places on 37. Anywhere has to be better then here.

c22752275b

Apr 8, 2013

Have bought or leased many vehicles in my 70 years and Honda of Toms River is far and above the best dealership I have ever dealt with. They should be proud of the Honda team they have. One person sticks out and that is Safet Salaj my salesman. He is intelligent, professional, easy to talk to, explained everything about the vehicle both before and after the test drive and was able to get me the price I was looking for. He was simply outstanding. This was the best vehicle buying experience I've ever been through. No pressure, just sitting down and he took the time to crunch the numbers with me. He has the patience of a Saint. Believe me, this is not new car fever, it simply was a very, very good vehicle buying experience and I owe it all to Safet. By the way, bought a 2013 Honda CR-V and it is rated number 1 in it's class. No wonder it's rated number 1, bought it at a first class dealership and first class salesman. Do yourself a favor, if you are in the market for a vehicle, you've got to get down to Honda of Toms River and by all means ask for Safet Salaj...

sharamac5

Mar 31, 2013

Rickie really helped in the purchasing of my new CR V. He pointed out all of the great features, and explained all of them. I love the ride and the sound system. The car is roomy and has a lot of zip. Rickie was also helpful in assisting me to hook up my cell to the blue tooth in the car. I love that feature. Thanks again Rickie

civicbuyer2013

Mar 24, 2013

AnnMarie Napoli was one of the best car salesperson we have ever dealt with. We are a family of four commuters, so are regularly in search of a new/newer car with low miles. We had decided on a Honda Civic for our son in college. AnnMarie's excellent customer service throughout numerous test drives over several days and was extremely helpful, as was her patience and "no pressure" attitude. She had so much knowledge of each vehicle, and could easily explain the differences between the models. We ended up with a great, extremely low mile Civic, perfect to commute to college and perfect for our price range. We will definitely recommend AnnMarie and the dealership to others and will come back for sure!

aimeebenko2009

Mar 15, 2013

Good customer service and I bought the good and reliable car. Rickie gave his best in customer service to us, and serve us very well.

CLavin1210

Mar 14, 2013

Great and comfortable experience with Rickie and the staff. Will definitely be returning and referring others to both Honda and Rickie as a saleman. Thanks again!

Dez

Mar 11, 2013

Drove from NYC to see a CPO vehicle listed on the internet. Looked like a good deal. Girl at dealer was nice when I called. Came down to see the car and it looked nice from the outside.However no one mentioned that there was a big tear and stain on the leather seat I wish they had mentioned this over the phone. A big waste of time. If buying CPO try have them clarify if there are any defects in the vehicle, Especially if you are driving a long distance. Wouldn't have wasted half of my day driving.

chileno1

Mar 8, 2013

I had a great experience buying my car from Honda toms river, salesman Eiffel was excellent , always ready to help me as and answer any question I had. I received excellent customer service from this salesman. Thank you very much for your help Eiffel.

J. Strumpit

Feb 26, 2013

I had a fantastic experience at Honda o Toms River. My Sales person Elztner is sweet, caring, helpful, and the best! I'm definitely going to recommend my friends and family there. Thanks guys.

kevh74

Feb 20, 2013

I received internet quotes from several local dealers. I took the lowest quote to Honda of Toms River because a family member recently leased a car there and recommended them. The quote was VERY competitive (lower than all other quotes by a lot) and I was expecting the usual push back ("that must be a typo", "if you went there there's no way they would honor it", "that cost probably doesn't include $1000 in hidden fees", etc)...they matched the quote no questions asked. There was some negotiating over the value of my trade-in but in the end I was satisfied with the value they gave me. Kevin was up front with all of the fees associated so there were no "hidden charges". I knew up front the total cost of the car which was very helpful. In the end, there was no pressuring, and I drove away very satisfied. Kevin began showing me all the features, even setting up my bluetooth, but it was snowing so he offered for me to come back any time were he can give me the full demo. I had my wife and two children with me, and there was a great area for the kids to wait while we negotiated. All-in-all a great experience. I highly recommend Honda of Toms River.

rgryan83

Feb 20, 2013

I gave Honda of Toms River 5 stars all the way around because of the experience we had buying our new 2013 Honda Accord EX. When my wife and I arrived at Honda of Toms River Kevin Depiano came right up to us and asked us if we were being helped. From then on the experience was great. Kevin was very patient with us because it was difficult to chose which Honda Accord we wanted, especially the color. We had him running around but he didn't mind. Kevin also made buying the car a pleasant experience. I can't remember ever saying that about any other car I have purchased in the past. We were also impressed by Kevin's knowledge of the vehicle. After we purchased the Honda Accord EX he sat down with us in the vehicle and explained everything to us and he even set up my iPhone 5 with Bluetooth and Panda Internet Radio. All I can say is "kudos" to Kevin and Honda of Toms River. They really have their act together. Oh, and the Honda Accord EX we purchased is absolutely fantastic.Ron RyanSatisfied Customer

Toproducer

Feb 6, 2013

I had been to several Honda Dealerships over the past month to purchase my 4th Honda (3rd Pilot) I knew what color and model,the white diamond pearl 4WD Touring model. I had seen it in several showrooms but was not satisfied with the sales staff in other dealerships. On impulse in the middle of my business day I took a chance on Toms River Honda and was fortunate to meet David Beaton. I found him knowledgable,charming,and determined to do a good job. I walked out with exactly the car I wanted and felt valued as a customer and pleased with my purchase. As a salesperson myself I appreciate the time and effort David put into helping me with my purchase and would highly recommend him to friends and family. Bonnie

kwombough2

Feb 1, 2013

Excellent customer service, they were all very friendly.They made sure I left with the most perfect car which I did. It was a very pleasant visit.

Amanda_sprague

Jan 29, 2013

David was so helpful and patient. He worked very hard to get me in the car that I wanted. The price was very reasonable and the whole process was very easy thanks to David and the whole staff there. I 100% would recommend anyone to go to this dealership and to ask for David to help you. My overall experience was wonderful. Thank you David and the rest of the staff for getting me the car of my dreams.

Beth122

Jan 16, 2013

Staff was Easy to work with and flexible. They got the car I wanted from another dealer in 3 days. I was pleased with their accommodations.

jillcavalieri

Jan 14, 2013

I had a very good experience at the dealership. It was a pleasre having Rickie as my sales person. He was very patient, helpful, and drove me to drop off my rental car. I lost my vehicle in the flood and was not happy that I was forced to have to purchase vehicle at this time, however,I got a really good car at a really good price. I'm very pleased with the whole experience at Honda.

konageorge

Jan 10, 2013

This was my first experience at Honda of Toms River. From the moment I walked in the door till I drove away in my Honda Civic EX I was totally pleased. My salesperson, Angel Vasquez, was a total professional. Knowledgable, friendly and very competent. I highly recommend Honda of Toms River to anyone looking for a new or used Honda.

gerald.suliguin

Jan 7, 2013

The sales person was good, friendly, and professional in dealing with the customer. I found him so helpful and knowledgable in his work. i would probably go back in this dealership if i ever going to buy another car... very good service!

Mary Ella Miller

Jan 6, 2013

I am recommeding my family and friends to Toms River Honda. Charlie, thank you for your time and patience. You took the time to show me and test drive several CRV's (On New Years Eve!) until I found the one that I am very happy with. Your knowledge of all the electronics blew me away. I am also happy that you would not let me drive away until I understood and felt comfortable working everything in the car. Thanks again. Mary Miller

mazdaspeeder

Dec 31, 2012

Recently purchased a vehicle from honda and very satisfied with the presentation and professionalism of the salesperson. Very detailed in describing the vehicle. I would highly recommend to my friends and family and would definitely go back to purchase a vehicle in the future.

speedie

Dec 20, 2012

we wanted to take a moment to tell you how grateful we are for the wondrful way you handled the sale of our new Honda Insight. It was a pleasure dealing with you. You were a complete professional and friendly from start to finish.Thanks again for all your hard work.Sincerely,Charles & Diane Thompson

KathyP2012

Dec 18, 2012

Great people. I worked with a new salesman and a little confusion ensued by do not fear, his Manager took over the deal and treated us like we owned the dealership. Everyone we met truly understands the premise of exceptional service. Bravo to all

Tamrayjohn

Dec 15, 2012

Nice sale rep with good personality and overall demonstration with explanation of vehicle was excellent. Sale rep WAS NOT annoying and was Very time efficient.

FE04521

Dec 11, 2012

THE SERVICE WAS EXCELLENT AND THE SALESMAN WAS VERY HELPFUL. EVERYONE WAS VERY FRIENDLY. THIS DEALER HAS SERVICED MY PREVIOUS OWNED HONDA WITHOUT ANY PROBLEMS. OUR DAUGHTERS BOUGHT THEIR CARS FROM THIS DEALER. WE ARE DIE HARD HONDA OWNERS. THANK YOU!

Brian Kramer

Dec 5, 2012

After initially having an issue with one of the managers, and posting a negative response, I was contacted by Yelica Torres and asked to call the dealership. At first I refused, but then decided to call. I spoke with a manager named Robert, who not only apologized on behalf of the dealership, but went the extra mile to correct the issue to the best of his ability. Not many dealerships would care after you purchased a vehicle elsewhere. They really did everything they could to make things right. Best of Luck,Brian Kramer.

eckwwe

Dec 4, 2012

Recently purchased two new 2013 Honda's (Pilot and Accord) from Honda of Toms River due to loss of vehicles from Hurricane Sandy. Mr Angel Vazquez of sales came through with two great purchase deals I could'nt refuse. Being under much stress from losses due to the hurricane, Mr. Vazquez handled the deals with compassion, honesty and professionalism, which quickly gained my trust. All of the personnel I dealt with (sales,credit,finance) were enjoyable to work with and made the purchase process easy and comfortable. Followup communications from Angel and the dealership has been exceptional after receiving the vehicles, insuring all is OK.

Robbielynn52

Dec 2, 2012

I bought a new Honda Civic EX from Steve in earlier October. Unfortunately, my beautiful new car was flooded in the hurricane & I was heart broken. Steve was SO compassionate and immediately put me into an exact replica of my "drowned" car. He has followed up with calls to me expressing concern. He is a prime example of what I look for in a car dealer! Excellent employee! Love you, Steve!!

sdowning528

Nov 28, 2012

I had a wonderful experience at Toms River Honda. Kevin was an absolute pleasure to work with! He listened to exactly what I wanted and needed and helped me find the perfect car at the price I wanted. I will deffinantly come back for my next car!!!

warickkimberly

Nov 25, 2012

I thoroughly enjoyed my experience at honda of toms river. Rickie was an amazing help and im so happy with my purchase of a 2010 honda civic. He answered all my questions and explained everything to me even when i asked silly questions. He was very patient and helpful. I love my car and I would recommend anyone to go to Rickie if your looking to purchase a car new or used.

salvatorcinquemani

Nov 11, 2012

bought my first car 2007 i was very happy and i came back for my second car from Rick he was very professional and willing to help so i made the deal the first time and came back the second timeto buy the 2012 honda civic

jakki1616

Oct 27, 2012

Excellent experience -- incredibly knowledgable and courteous. As a young woman with very little knowledge about cars I felt I was in very good hands. Very fair pricing, and just easy.

Herbert Williams

Sep 28, 2012

Had a great experience buying my wife her first car, Steve Lindstorm provided excellent service and answered all the questions I asked.

wanicette

Jul 30, 2012

Cara was patient and truly explained everything thoroughly before I signed, she kept me withing my price and felt comfortable with the deal I made.

boriquaj

Jun 19, 2012

This dealership was just what u was looking for. Cara did a fine job of showing me my options and was never pushy. I will recommend this pksce to everyone I know.

NJ0424

Jun 1, 2012

I recommend dealing with Nader Awad. It was refreshing dealing with a salesperson who listens to the customers needs. I think Nader is an honest individual and genuinely wants the buyer to be satisfied with the entire buying process. I am very happy with the 2012 Honda Civic I purchased and recommend buying from Honda of Toms River.

beverly fava

May 29, 2012

I am returning a lease soon and have been looking at other options, Glenn was very helpful, giving lots of information and facts. I am giving his suggestions serious consideration and plan to contact him in the near future.

Salven

May 22, 2012

Honda of Toms River was the first dealership we went to and after visiting two others in the area, it was obvious we needed to return. The courteuous staff at Toms River Honda was second to none. We got the best deal and had the best experience ever. My wife even left her I-pod in our traded vehicle and our salesman Steve called us the next day to let us know. Thanks Again!

ES2012

May 18, 2012

I had the best experience shopping at Honda of Toms River. My salesman Ralph Toledo was very helpful and informative. Answered all the questions I had. I am very happy with my new CRV purchase. Definitely will recommend all my friends and family to this Honda dealer. Thank you!

jerz10

Apr 22, 2012

This was the best service buying a new car I ever had. Things have changed for the better. It was a pleasure to be in the company of such great guys that answered all my questions. They also showed me all the vehicles that would be the best for my needs. I would recommend this dealership to all.

sweetgeniva

Apr 18, 2012

I had a wonderful experience working with Nadar. My father and I went to the dealership not even looking to buy that day. Nadar was very clear in what options we had, honest with the sale and was negotiable throughout the transaction. I give Nadar a high rating because he really took the time to talk with us and I did not get the sense that I was getting a run around like you do at some dealerships. Nadar was very accommodating, friendly and patient. I would highly recommend him to another potential customer because of my positive experience. I left with a smile which is something I was not expecting! A great big thank you to the Honda of Toms River team- I am very happy with my car and my experience!

rstriff

Apr 10, 2012

David and his staff were very helpfull and considering we bought 2 cars(one a Lease and one a purchase)the transactions went very smoothly...

shirleyloggie

Apr 9, 2012

We had a good experience at the dealership. Dave was very nice and very courteous. He explained everything to us and answered all our questions to our satisfaction. We would reccomend him highly. When the time comes to get another car, we will ask for Dave.

lookimsowhite

Apr 5, 2012

This dealership is the best I ever been to. David Beaton took such good care of me and helped picking out a Honda Civic. He was beyond friendly and couldn't ask for a nicer Sales Person. Excellent dealership by far. David definitely deserves a raise or promotion i definitely will be a repeat customer for life. Thank you David for making my car buying experience so pleasurable.

Ranjan69

Apr 3, 2012

I had moved to Toms River recently and go to get my Accord serviced regularly at Honda of Toms River. I wanted to buy my wife a new Odyssey and had been been looking at different options. When I went to Honda of Toms River after Christy contacted me, The first impression I got was the warmth and personal touch. After talking to her, I met Stephen Severio. He took care of almost all the minute details, and made sure that they were ready not only to match the best offer that I had received from other competitors, but also to give me a better deal than anyone else. Robert and Bernard too were very amicable and gave the right advice where ever necessary. In all I would recommend Honda of Toms River to all my friends and family. And when time comes, they would be my first choice to go to get cars for my kids as well when they are of age.Ranjan Avilala

mgilmore32

Mar 31, 2012

Dave was professional and gave me a no hassle price for my Odyssey. I shopped around and returned to Dave and he was able to practically match the other quote, adding free oil changes for life and 10K/100K mile powertrain warranty. I had a very short window to compare prices and make an decison-one week- and Dave made it all happen with little of the typical "nightmare" stories I heard about dealerships.Overall, I would recommend Dave Beaton to friends and family.

JaimeLee413

Mar 28, 2012

Nader is an excellent salesman! He took his time us and was not pushy like other salesmen were at other dealerships. He was patient and kind. He worked with us and made sure we could get the best offer possible in our price range. Overall, it was a great experience and I would recommend anyone to Honda of Toms River.

kasey0118

Mar 12, 2012

I received a qoute through the Costco Auto Program and called TR Honda to see if they can meet the prices, they couldn't which was fine, they tried and they couldn't, the sales person Chrissy was very helpful on the phone. I then stopped in the dealer to show my familty the car I was going to buy from another dealer, at which point the SALES MANAGER told me he WOULD meet the price and get the car for me from another dealer. After staying at the dealer for about an hour, I gave him my number, they looked at my trade and he agreed they would meet the price woute I received from another dealer. Two days later...never heard from him. I called dealer, of course he was off for the day and the new sales person on the phone gives me a run around, tells me that they will meet price but I have to come in and sign papers/leave deposit blah blah blah. I say...sure I will do that, I just want it in a Email that you will meet that price. I already had the car I wanted waiting for me at another dealer, at the price I wanted, and I didn't want to loose the car. Of course they wouldn't do that. Gave me a bull crap story that Sales Mgr was off, they can't verify...I said can't you pick up the phone and call him?? I heard silence on the other end of the call for 30 seconds. Bottom line....STAY AWAY from this dealer! Go to DCH in Eatontown, great dealership, great sales people and they honor their committements!

HenryLewis

Mar 1, 2012

I had been shopping for a new Honda CRV for the past two weeks. All the dealerships that I had visited before Honda of Toms River, we're impersonal, rude and not willing to work with my budget to get me into a vehicle. When we arrived at Honda of Toms River, David Beaton, greeted us , and began helping us through the process, We agreed on a price, they located the vehicle, and delivered it the next day. This vehicle is for my wife, and on the evening that we picked up the vehicle, David spent a significant amount of time going over every function,switch, feature,and driver comfort that the new vehicle had. We left there,feeling secure, an basically understanding how to operate the new CRV, this was especially important, since it was raining!!!, I am 54 yrs. old, amn never had a vehicle delivered to me with this much attention given to the buyer at delivery. I would recommend Honda of Toms River to everyone!!!! Thank You, Henry G. Lewis

fpcovino

Feb 27, 2012

My wife and I had a very frustrating 2-3 days negotiating a auto lease with a competitor auto dealership. Not a Honda. We were just about ready to give up and take our 3 year old leased Accord to Florida When we decided to stop in at Honda of Toms River. It was the most unexpected pleasure we've ever encountered when negotiating an auto lease. David Beaton was exceptional as a salesperson, Vin was a pleasure to deal with, and the price was what I was looking for. And this was all done within one hour.We love our Honda and will not look anywhere else when it's time to renew our lease. There was no pressure at anytime and when we were done, it was like saying goodbye to family. When we completed the paperwork the next day with Bernard, it was another pleasant day with no pressure.

heathermorreale1

Feb 25, 2012

Very disappointed with this dealership over President's Day weekend. I am a loyal Honda owner, and because of this dealership, I bought a car from another brand/dealer. The salesman was very invasive, and not very knowledgeable - it was clear that he was only trying to make a sale, not trying to make a customer happy. He wasn't very responsive to my needs or wants, and besides that, Honda as a company did not seem to have any "sales" or incentives to buy now, and i am not happy with their models these years. The lot was very quiet - there were no other customers shopping - I went to the dealer next door, and they were so busy, there a line to see a dealer. Overall, very disappointed..

Honda1

Feb 22, 2012

Although we have not purchased a car yet, the staff at this dealership seemed concerned and caring.

Patricia Moglia

Feb 17, 2012

I had an excellent experience with Honda of Toms River dealership. My salesperson, Nader Awad, was very forthcoming in helping me with leasing an Accord. I was not pressured into anything and all my questions were answered. The financial department as well was very efficient. I would recommend this dealership to anyone wishing to purchase or lease a Honda.

meryan109

Jan 6, 2012

The Honda of Tom's River,New Jersey, is an excellent dealership. Everyone that helped me in leasing a new Honda Civic XL, was extremely friendly and helpful. Nadar Awad was my salesman. He was very nice and personable. He was very helpful in the whole experience. Bernard who works in the finance department was friendly and helpful also. I will definitely recommend this dealership to anyone looking to buy or lease a Honda. The dealership deserves fives in all the catagories in question. I am very thankful for Nadar Awad in helping me lease my new Honda.

Angry

Dec 25, 2011

Where do I begin? We drove 75 miles in rush hour traffic (nearly a 3 hour drive) to trade in our Element for a used Pilot. We negotiated the amount of the trade and the cost of the Pilot before we drove out there. Once we finally arrived, we found out they wanted to charge us "Internet fees" and "certification fees" which were never mentioned in all the conversations we had previously. These fees would have increased the price by several thousand dollars! They eventually agreed to waive these fees when we complained. Then we found out they were going to give us $2500 less than what we originally agreed to for our trade! We were so disgusted, but didn't want to leave empty-handed so, unfortunately, we agreed to buy the car anyway. The car was advertised as being in "pristine condition" and it did appear to be in the dim light of the dealership parking lot. The next morning we noticed a cracked windshield, several scratches and rust spots on the body and stained seats. We called the dealership several times to complain and didn't get a call back for days. Finally the general manager returned the call and was so unbelievably rude! Do yourself a favor and do not buy a vehicle from Honda of Tom's River. Pay more to go somewhere else!

DonnaHewitt

Dec 17, 2011

One of the best experiences I have ever had at a car dealership. No pressure, no gimmicks, very straightforward and a pleasure to do business with. This is the way buying a car should be! Thank you Dave B! I love my new Honda Fit!

winniepooh1

Dec 17, 2011

From the moment I walked into Honda of Toms River, I was treated courteously by friendly professionals who know their business. I was extremely satisfied with the entire process and the exceptional customer service from both Nader and George at the dealership. I recommend purchasing a vehicle at this dealership. An outstanding overall experience. I am extremely satisfied with my purchase.

bread50

Dec 16, 2011

From the moment I contacted Toms River Honda on-line till the moment I drove off the lot with a 2012 Odyssey, I was treated courteously by professionals who know their business. No pressure, no gimmicks, just a fair deal on a fine vehicle. Most of the credit goes to Dave Beaton - friendly, informative, and patient. Highly recommended!!

Charlottebonilla

Dec 8, 2011

I found the salesperson, David Beaton, informative and very easy to work with in what can be a very frustrating and trying process. I started out by just seeing what was available; I ended up buying a used Honda Fit (with very low mileage) that was perfect for my circumstances. I recommend purchasing a vehicle at this dealership, especially with this particular salesperson.

jmaloney

Dec 3, 2011

This is the third vehicle I purchased from Honda of Toms River in 2 years! They even beat their internet pricing for customer loyalty! Cheers to Dave Beaton (sales) who went to bat for us right out of the gate! I would recommend this dealer and especially our saleman Dave for anyone looking for a Honda. I would alos highly recommend the Odyssey as my wife was t-boned and was able to walk away from the accident.

cbsmith86

Nov 22, 2011

I purchased a 2011 Honda CRV-EXL from Nader Awad at Honda of Toms River. I was extremely satisfied with the entire process and the exceptional customer service from both Nader and Jasmin at the dealership. They sold me the vehicle at the price I was shopping for. If anyone is looking to purchase a Honda in N.J. do it right the first time and go to Honda of Toms River!Thank you,C.B. SmithHowell, N.J.

dt123

Nov 21, 2011

While I dread the process of purchasing a car, David Beaton of Honda of TR was a pleasant sales person to deal with. This is our second purchase from this dealer, and I'd give them first shot again when the time comes.

tyjohns

Oct 31, 2011

I was contacted by the dealership based on the informaiton I submitted from a web site. Jasmine L. was pleasant on the phone, assured me they had the car I wanted in stock and invited me to come in. When I arrived David B. was my sales representative and was very welcoming. He took the time to show me the car, give me a test drive on a snowy, cold day, and answered all my questions. I have a Bankruptcy on my credit history and was wondering how that would hurt my financing; this would be the first major purchase for me after the bankruptcy. Bernard C. was in financing and he along with Robert R., the General Manager, were extremely patient, you can imagine my apprehension, and worked with me to get the financing I needed at a payment that I could afford. It was truly to good a deal to pass up! I was very pleased with the entire exprerience and will only use Honda of Toms River for all my purchases and references. By the way, this is my fifth Honda.

dontblush021

Oct 18, 2011

I can't stand buying cars, like most people, but this dealership was friendly & not at all pushy. It took a little long to clean the car, but otherwise everything was pleasant. I would definitely purchase another car from them or recommend them to anyone looking to purchase.

MelissaU.

Oct 18, 2011

We went to Honda of Toms River to test drive a Honda Pilot, We were approached by Cara Z. She was very straight forward, as were we. Our time was limited and she did the best that she could, considering it was Columbus Day Weekend and they were extrememly busy. Cara was able to get us into a Pilot with an excellent deal and she made our experience wonderful. All the staff at Honda of Toms River were very nice and helpful. The only downside to our experience was that it took so long, but in the end we were extremely happy with our deal and our new car. We would definitely recommend Cara to our friends. Cara was honest, caring and genuine with us, she was extremely apologetic at how long we had to wait. We had been shopping for a new car for a few months and they were no doubt the best staff we had encountered in our search of a new car.

kaitie123

Oct 11, 2011

David made my experiance quick and easy when I went into Honda. He made sure i saw all the cars that where in my price range and made sure they had everything I was looking for in a car. I am going to tell all my friends to go to him when they need cars as well as my family . I had a great experience!! Thanks David!!

Chuck917

Oct 3, 2011

I am writing this review in greatful appreciation for the folks at Honda of Toms River. My wife & I were recently interested in trading in our chrysler (EEEWWWW) mini van for a Honda. My salesman Victor was very knowledgable and helpful. Everyone worked as a team for a few hours to get my sale approved. Victor, Vinny, Bobby, Sal & Bernard were completly proffesional, courteous and outright phenominal. They helped my wife & I achieve our goal and we drove away in a basically brand new Honda Accord LX. I say Basically new because it is a 2009 with only 4,985 miles on it. There was 1 recall on the car which was performed immediatly by your outstanding service department. This is not the first car we have purchased at Honda of Toms River but the 3rd. As I told Sal I am a 9/11 First Responder / Survivor and I will be in very soon for another car for my youngest who will be getting her license in February. I want her in the safest car on the road. I will tell you this. On the way home we were on the GSP south and there was an accident. It involved a Honda Civic & a Hyundai (EEWW) Sonata. To say the least The Honda suffered a busted headlight and the Sonata well lets say It was taken on a flatbed, probably to the Junk Yard. It was Mangled. In closing I would like to sincerely Thank the Folks at Honda of Toms River for an Outstanding Experience once again and I must Thank the Owner Anton who I never met but who has put together an Outstanding Phenominal Team. I will be in soon for my next purchase of the Best Cars on the Road. Thanks & God Bless You All.

Scam buster

Sep 27, 2011

Made a deal, quoted price, quoted trade-in and then reneged on the deal and played games when we went to dealer. Basically a bait and switch- good cop- bad cop BS. Terrible. Even when the salesman admitted he made the deal- they would not honor it. Waste of 3 hours and the reason people hate car salesmen. Tried to disparage my trade to justify their BS after their own sale rep. said it was in really good shape.Terrible place and the slob manager Jorge should not be allowed to interact with the public. Avoid this place.

moconboy

Sep 19, 2011

Dave made buying the car comfortable and stress free. Everyone at the dealership was very nice and at no time did we feel pressured, which was very much appreciated. All over it was a good experience and we would recommend the dealership to others.

stitch923

Sep 19, 2011

First off Dave was an excellent salesman. Finance staff was also outstanding in their customer service and getting the deal done. I never had a more pleasureable experience in buying a car and having a great finance staff that got the deal done. Honda of Toms River was by far the best place all around that i have dealt with in buying a car.

BobLnkn

Aug 12, 2011

We visited Honda of Toms River with the specific intention of test driving a Crosstour. We were approached by Stan Kobylarz when we arrived at the dealership. Stan is knowledgeable, forthcoming (rare as that is for a new auto sales consultant), responsive, and thoroughly professional in both demeanor and conduct. He actually made the car buying experience, which I had been dreading for good reason, enjoyable. I would not hesitate to recommend a potential Honda buyer to Stan, and I intend to do so. I dealt with a number of other staff members at the dealership. I was very impressed by the professionalism and efficiency of the woman who handled F&I when I picked up the car, whose name I unfortunately don't know. I was comfortable, too, with the used car manager who looked over my trade, and the service consultant to whom Stan introduced me. The one person who didn't leave me with a good impression was the sales manager, who seems to be unable to get away from the old car dealer double talk, and doesn't seem to understand his customer. Many people who are educated and affluent, particularly baby boomers, are switching from the high line marks, where the dealers know how to treat their customers, to the mid line domestic and foreign marks. That's what I did. The mid line dealers need to learn how to respect their new customers' intelligence and acumen.On the whole, I had a great experience at Honda of toms River. Any Honda buyer within striking distance shouls stop in and speak with Stan.

wawa50

Aug 11, 2011

I had a very good experience at this dealership.everyone was very friendly and very nice. got me in and out as quick as possibly.thank you

yelmogahzy

Aug 8, 2011

Very good gentelman..He was willing to show me many cars...provided good advises.I left the first day but I went back after I verified that this was the best deal I could have. Very nice environment...I would buy Honda next time from the same Dealers

Breakdown12

Jul 31, 2011

I walked in with my son just to browse the dealership without any intention to buy. We came in a little later then we had liked so we could not strike a deal that night. The next day we came in and Vic showed us a great car with in our budget and was as nice and helpful as can be. Completly above my expectations. Would very much recommend.

jkwolber

Jul 29, 2011

Asked for information over the internet and was contacted within an hour. Set up an appointment to meet salesperson and he was waiting for us when we arrived. We explained our needs (Initially looking go lease a new Odyssey and trade a 2006 Odyssey) and he provided a number of options that included leases with different mileage as well as purchasing taking advantage of a current Honda special. When we asked for a specific quote on both a higher model vehicle we were provided several options WITHOUT pressure to purchase. We said we would think it over and contact him in several days. We sent him an email asking for more info and another quote and we received an email back within several hours with a quote. We emailed back with a counter offer and our offer was accepted. When we went to the dealership to sign the contract EVERYTHING was exactly as we had proposed. We used the "HONDA PROMISE" to get us the vehicle we were looking for and within 3 days we were driving our new Odyssey home. Could not have been more pleased with the transaction.

giapeace

Jul 25, 2011

Loved the car from the minute I drove it. (Civic 2012). I shopped around to different dealers, no one could come near their price or their trade in value. Great/helpful sales staff and very personable.

ChrissieClark

Jul 19, 2011

My car had died and I was in desperate need of something dependable, with low mileage. Jerry greeted us as soon as we walked onto the lot. He was extremely helpful and knowledgeable, and made me feel really comfortable with my decision to look at the Hondas. I ended up with a great car that I am really happy with. Everyone I dealt with that day at Honda of Toms River was friendly and willing to go the extra mile to ensure I got the car I needed. I highly recommend them!

lsmgb5

Jul 16, 2011

Cara began helping me since the first salesman I had was unavailable. She worked through everything from start to finish. Cara was extremely helpful and friendly. She answered all my questions and even ran around the car lot looking for a great car to show me. I ended up purchasing the 2011 CRV EXL in a beautiful blue color. I just love my new car! Thank you so much Cara. I hope you will be there when I'm ready to trade-in this car in a few years. I will personally ask for Cara's help.Thank you.

jgmayer

Jul 13, 2011

Our salesperson,Victor Sibilia, although new in this sales position quickly put my wife and I at ease as we explored/considered the purchase of a new Honda CRV. He answered all our questions to our satisfaction. Victor made it a point to show us all the various models in this line as well color choices and special features,etc. At no time did we feel being pressured. All in all our Honda experience fully satisfied our expectations. Carol and Joe Mayer

pcolonna

Jul 13, 2011

The moment I drove up to the dealer I was impressed. Matt right away asked to help me. I told him what I wanted and with his help, and especially Steve's help I was able to drive off with a new Honda Fit. I got a great price and great! financing. The best part was how friendly they were, and really concerned about what I wanted and what I needed. Within the first week of having my car someone pushed a shopping cart into the passenger side and I have a dent in it. I went back to Honda to see if they would do anything for me and not to my surprise Steve took care of me. He went above and beyond to help me. Everyone I have come in contact with has been wonderful. I have told numerous people about how I was treated, and the good deal I got. Thanks Matt and Steve.Pat

esudol

Jul 12, 2011

Jerry was very helpful and was considerate of our needs. We would recommend him to any of our friends and family.It was a pleasure to have him as our Sales Rep.

markb280

Jul 6, 2011

This is not the first Honda product I have purchased but this dealer made the process simple, offer the best price. If you want a good deal shop this place then go to another dealer, you will be back to buy in Toms River Honda. No one could come close to the price they offered on a 2012 Civic Hybrid! When Toyota dealers thing the Prius is worth $3000 over MSRP you will just LOVE the Civic Hybrid. I traded a Nissan in and the dealer gave me the best trade in out of anyone else. Even better than the Nissan dealer! I can't say enough positive about this place. Go see Jerry and Steve they will make you the best deal.

SixtyDashOne

Jul 6, 2011

I went there to get a new Lease for a Honda Pilot, and they ended up giving me a very good price.. Easy to work with and very willing to make a deal. Alot better than some other dealers. Ive owned 21 hondas, so im very familiar with the products and leases. I needed up actually buying two vehicles, and the second was easier than the first.. They searched out the color i wanted, and was delivered quickly and promptly. I also had a small paint problem (im picky) and it was fixed immediately and care free.. Look forward to dealing with in the future

lauracricucci

May 16, 2011

My husband bought a used car from Honda of Tom's River in December 2010. He heard a rattling noise in front driver side tire shortly after purchaing the car and took it to a dealer closer to home. Dealer informed him that car has SAFETY issues (issues with front axel, oil leak, real spring coils) and should NOT have been sold as is without disclosing the issues. Car was listed on Autotrader.com as pristine, which was misleading. They also sold him a useless warranty which does not cover any of these issues.We have contacted HOTR numnerous times and after being passed around were directed to Manager Charles Approvato who will not return any of our emails or phone calls.

servicemember

May 9, 2011

Worse experience ever! Purchased car on 9 April and still have not received plates. Honda of Toms River is incompotent at doing their job right the FIRST time and does NOT know how to do their properly, and blame the customer for their failures. If you want to wait 30 days and still wait for for licanse plates than go ahead and purchase from them, but their is NO point to buy a car that you CANNOT drive after the 20 day temp tag experies. Honda of Toms River has no control so they say in any part of the sitution, but their would not be a sitution if they just did their job right the first time. I would recomend anyone especially MILITARY members to go anywhere but HONDA OF TOMS RIVER.

vraguso

Apr 24, 2011

The Sales Staff at Honda of Toms River dealt with me, at all times, with friendliness, respect and integrity. Follow ups occured as promised and the deal progressed forward smoothly. It was clear that Vinne, Mike and Joe Ciaburri knew their business and executed with tranparency that was confidence inspiring.All employees at Honda of Toms River, from the receptionist on up, seem to understand the value of each customer. While I was working my deal, I witnessed the sales manager personally addressing customers who had presented a fictitious deal and wanted Honda of Toms River to beat it. He was respectful while being direct that the deal was, in his opinion, too good to be true and that, if the deal was true, that should go close on it. If they could not close on the deal that they thought they had been offered he invited them to return. "Come back," he said. "I miss you guys already."Not every customer is reasonable. How an organization manages a unreasonable customer speaks volumes about the organization's integrity. The fact that these customers, who did not approach the negotiation with integrity, were dealt with fairly and with integrity on the part of the dealership was, in my opinion, the correct way to deal with the matter.My own transaction was fair, well priced, and proceeded with transparency at each and every step. The vehicle I purchased has been a continuous delight. When making a purchase valued at $20,000 or more, why take risks?Go see Vinne at Honda of Toms River and sleep well at night.

ANTFLIFE

Apr 9, 2011

THEY ARE THE TERRIBLE, GOT A CERTIFIED CAR AND THE DOOR HANDLE WAS BROKEN, THEY NEVER FIXED IT UNTIL I CALLED CORPORATE WAITED A MONTH TO GET FULL KEYS AND STILL MISSING ONE KEY, THEY ARE TERRIBLE AT SERVICE AND ONLY CARE ABOUT MONEY, THEY ARE TERRIBLE DO NOT GO BUYER BEWARE!!!

tjj882009

Mar 3, 2011

Buyer Beware!!! This dealership DID NOT HONOR THEIR QUOTES to me. Even after confirming the quotes with them twice over the phone before I drove to the dealership!Kim was helpful and sent me pricing for the CRV. After reviewing the numbers, I decided to go with this dealership. I spoke to the Internet Sales Mgr. Mike and told him the numbers and asked him to confirm them. He called me back and said he checked with the salesmanager and they are all correct except for the motor vehicle fee (he didn't know how much and I was okay with that). He seemed like a good guy, so I canceled my client appointments and decided to pick up the CRV today. Before leaving for the dealership, I called Mike again to confirm the numbers. He once again said they were correct except the motor vehicle fee. I got in my car and headed to the dealership. Twenty minutes later, I get a call from Mike stating that the salesmanager made a mistake with the numbers and my lease was going to be $35 more a month - PLUS tax (which was included before). I asked if they were going to honor the quote that they gave me in writing and twice confirmed over the phone- but of course they said NO. Based on my experience, I WILL NOT TRUST THIS DEALERSHIP.

Math prof

Jan 10, 2011

In two separate occaasions, I have made appts with Toms River Service for oil changes for my CRV at the mileage indicated on the sticker placed on my windshield by the TR Honda service dept. Twice I called to verify appts. Twice I drove the 10 miles to this dealership, only to be told that it was not yet time for an oil change and they wasted my entire morning each time. They also refused to fix my defective indicator light for the rear door. This is rude and shows a lack of consideration for the customer and a serious lack of communication among employees. The oil change sticker mileage should be accurate and when a call is made to verify its accuracy and an appt made, it should be honored. No customer should have to drive 10 miles to have their vehicle serviced only to be sent home with no service and no consideration of their time. I am totally disgusted with this service department.Mary A Bzik-Sabo

sherryluv

Dec 20, 2010

Purchased a 2008 Honda Accord Certified car. Got top dollar for my trade in. Spoke with Kim over the phone she was prompt and stayed persistent in wanting my business. Dealt with Vincent which gave me a deal I could not turn down. Very thankful I didnt get jerked around and wasted my time at other dealers. Thanks for the great buy Honda of Toms River!

cschailey

Nov 19, 2010

Already had a Honda Pilot and went to Toms River Honda to price the 2011 Pilots. I had a wonderful experience working with Nadar and the management staff. I am not an easy person to negotiate with but they handled me professionally and with respect. Nadar is a real asset to this company as he provided me with a positive car buying experience. I love my new Pilot!!!!

evshar77

Oct 29, 2010

My experience at this dearlership need's to be bragged about. I am USAA member and got a bottom line price I also asked for the fee's to be emailed and that was done upon request. I spoke to both Mike and Kim in the sales and got to meet them. I did visit 2 other dealerships and wasted hours of my time because they were not upfront and honest with me and added on many "HIDDEN COST"I purchased a 2011 Pilot Touring loaded! Glad I waited for the 2011 Finance gave me a great interest rate and my monthly payment is close to where I wanted it to be. Glad I gave my business to a local dealer.

dmarshall355

Oct 28, 2010

My wife and I were originally looking for hatchbacks, but she insisted I look at a truck. Nadar professionally and patiently waited for us to approach him, unlike a shark eyeing up a couple of seals. We explained that we were waiting at least two weeks before buying, and true to his word, Nader didnt harrass or hassle us over the phone. When we returned, Nader was able to match our offer, and set us up with a beautiful truck at a great price. It was a pleasure dealing with Nader, who took the time to explain everything in detail, and we are extremely satisfied with our purchase.

laurenstandfast

Oct 27, 2010

My husband into the dealership knowing that we were looking at the new Odyssey - Nader & Carlos were wonderful. My husband was able to test drive the car on the spot & bring it over to my work so that I could take a look at it as I could not leave that day. We ended up taking the car home two days later!

robertnj63

Oct 27, 2010

Simply tried to get a bottom line price via email on a car on their lot. They wouldnt supply a price, told me to call the dealership. Ugh. Than just a series of computer generated emails that went on and on..........just a dull, unresponsive dealership. Kudos to Rossi Honda, All dealers should model themselves after this one. They had upfront pricing through email, never a computer generated email, incredible response times. They actually get it. Honda of Toms River obviously doesnt realize that emails for price requests are the norm these days and that if you choose to advertise via the internet, than why not give out your lowest price if someone asks. Bought the same used car at Rossi Honda and did all the negotiating, purchasing details all via email without a problem. Just had to go to the dealership to get the car. Please remind Honda of Toms River its 2010.

jhmcateer

Oct 18, 2010

We initially looked at leasing a vehicle at a dealership closer to home (Northern Monmouth County). When I spoke to my brother in law about our deal he recommended that we go see Carlos at Honda of Toms River. After a phone call we had an appointment for this evening at 7. We had our new 2011 Odyssey in White by 8:00. I am writting this review on the way home. Excellent friendly service by courteous staff all around. Nader our sales person took care of us very promptly knowing we were in a hurry (we wanted to get home to see Game 3 of the ALCS). Overall an exceptional leasing experience. I would recommend this dealership to anyone looking for a fast and easy lease.

erin630

Oct 12, 2010

I was purchasing my first brand new car and had my heart set on a purple fit. They didn't have it but went above and beyond to get the car for me. Our saleperson Nader was very helpful and made the process very painless. Carlos and Nader made us very happy. I would defintely recomended anyone looking for a Honda to go the Toms River Honda. You will not be disappointed.

babydaddy

Sep 22, 2010

My wife needed a car hers was on its way out to say the least.. I had just purchased a used Accord from this dealership about a month ago.. When I went my experience was about as good as it could get. Brian Davidson and Carlos got me into my car without any hassle, so I sent my wife to see them too.. She tells me her time there was short and sweet, and how great Brian was to her.. He got her top dollor for her car and a really good prce on her new Honda Element.. I actually wish I bought this car.. Thanks again Brian and Carlos for taking care of me and my wife.. Anyone I know who wants to get into a new or used car I will definatley send them to see you guys.. THANKS AGAIN

PineyH2H

Sep 20, 2010

I want to thank both Derek and Carlos (especially Derek) for the whole experience of going from my old lease to the new lease....Let's just call it a "painless" transition!!! Not to mention, Derek was grilling for the whole dealership when I pulled up and was able to keep everyone fed and help me without a hitch. This is my third CR-V, and I am not a bit sorry that I have stuck with "a winner".

TimeBandit74

Sep 20, 2010

My experience with Honda of Toms River was wonderful, as always (I have leased cars from this dealership since 2000). The sales associate who worked with me, Mike Rockfeller, was, friendly, courteous, and wonderfully straightforward -- taking time to inform me of all my options and working to ensure that I received the best deal possible. Everyone else I dealt with there -- including Carlos Reis and Yasmin Watson --were extremely courteous and accommodating. I would highly recommend this dealership to anyone looking for either a new or used car.

mitsusuks

Sep 1, 2010

A friend of mine bought a car a couple weeks ago from Toms River Honda.. She said her experience was like no other she ever had.. I then laughed and asked her how much did they get you for... I bought a Mitsubishi back in 2003 and got ripped off and treated like cattle.. In any event I wanted to get a new car and to see if she was telling the truth.. Let me start by saying not only was the sales guy (Brian Davidson) a great person to work with him and (Carlos) helped me get the lowest price for my new Honda Accord coupe.. From the minute I met these guys I knew I would be treated like a friend.. Thank you Brian and Carlos for helping me get into my new car.. I will tell every one I know to come see you two if they ever want to buy a car.. Oh and Brian thanks again for keeping my crazy kid entertained the short time I was there...

Blue_Iris

Aug 26, 2010

I want to let everyone know about the great experience I had at Honda of Toms River. I had gone to 3 other Honda dealers in the area, and none of them treated me as well as I was treated at Honda of Toms River. I was greated by my salesman, Doug, when I arrived with my husband. We told Doug what we wanted, and he sat us down and explained the various options we had. Not one other dealer did this for us. When we were ready to make the deal, the manager, Carlos, came over and greeted us, and said that because of our troubles at the other Honda dealers, he would take a few dollars off of our monthly price. When we got to finance, Yasmin answered all of our questions and got us out of there faster than any finance person we have dealt with in our 32 years of buying cars. Anyone looking for great service, great people, and great prices, go to Honda of Toms River!

Honda Stud

Aug 26, 2010

I had the best car buying experience at Honda of Toms River because of my salesperson, Derek. He is an excellent salesperson, very professional and most of all extremely friendly, just to name a few of his qualities made him stand out from all the other salespeople I've ever dealt within the past. I would recommend him to anyone who would like an outstanding car buying experience ever. Thank you very much Derek!!!!

Yikes

Aug 23, 2010

My experience very helpful. The best experience purchasing a car. I highly recommend this dealer and this sales person. Very knowledgeable and thorough . I will definitely return and purchase my future Honda at Honda of Toms River. The vehicle was cleaned and pretty as promised. It was a quick and easy experience .

bx3480

Aug 20, 2010

It was a pleasure purchasing our CRV from Doug. He was extremely courtious and helpful. We had 2 cars to trade in, and he took care of all the details.I would recommend this dealership and Doug to anyone interested in purchasing a car.Thank you, Art

Nserr28

Aug 17, 2010

After being rejected from a previous dealership with the response " We cant get you in anything" I arrived at Honda in Toms River with little hope for any help, but i was wrong. Numerous hours and great effort from the staff was required, but needless to say I drove out in a 2010 Honda Civic. Which by the way is amazing!!! Thank you all from printing 50million copies of paperwork and taking very long walks in this heat(Brian) to crunching numbers that just werent there (Carlo and Charles). I feel safe, happy and Anthony and I both have comfort we once did not have in a Coupe. God bless you all!!!

jerseygirl05552002

Aug 7, 2010

I AM SO HAPPY... I WENT TO BRING MY LEASE AND WALKED OUT HAPPIER.. BECAUSE NOW I AM FIANCING A NEWER CAR.. EVERONE WAS SO HELPING AND SO PLEASANT.. BRIAN WAS A BIG HELP.. FROM THE START.. AS SOON AS I GOT OUT OF MY CAR.. HE WAS RIGHT THERE HELPING ;ME...THE PROCESS FOR EVERYTHING WENT SO SMOOTH AND SO WELL.JUST GOING TO THIS DEALER SHIP.. ALONE HAS PUT A BIG SMILE ON MY FACE.. AND I HAD GOT CALLED INTO WORK EARLIER.. AND STILL HAD A SMILE ON MY FACE OF HAPPINESS....BRIAN AND CARLOS WAS SO KIND AND HELPFUL AND SO VERY NICE AND PATIENT WITH ME...WITH ALL THAT I HAD WANTED IN A CAR.... I WANT TO THANK BRIAN AND CARLOS AND JASMIN ..AND MOST OF ALL HONDA OF TOMS RIVER.. THEY ALWAYS SEEM TO MAKE MY DAY... FROM THE VERY START.. WHEN LEASING MY HONDA ACCORD AND NOW FINANCING MY HONDA CIVIC.... YOU REALLY KNOW HOW TO MAKE SOMEONES DREAM COME TRUE... I LOVE YOU HONDA... SINCERELY: SUSAN COSENTINOPS/ AND THE SENSE OF HUMOR.. I LOVE IT.. MAKES EVERYONE FEEL SO COMFORTABLE.. THANK YOU HONDA OF TOMS RIVER AGAIN FOR ALL THAT YOU HAD DONE FOR ME..

Sal_G123

Aug 7, 2010

I cannot stress enough the fast/friendly/positive/excellent treatment that I have received from Honda of Toms River. The salesman, Doug, and the manager, Carlos, were so easy to deal with. Not one person I dealt with at Honda of Toms River was rude or pushy. I would highly recommend Carlos and Doug to my family and friends!

calebyoung

Jul 26, 2010

I have driven a Honda for many years now and have not always gotten the best of service. Fortunatly, I found the staff at Honda in Toms River to be at the top of their game. My car was always in and out of the shop and other dealerships could never tell me what was wrong. The guys at honda of Toms river were able to diagnose my car and fix the problems very quickly. I would highly recommend them to anyone with a honda.

BRUNO10

Jul 24, 2010

I STOPPED IN FOR QUICK EXPRESS SERVICE WHILE I WAS A TRIP DOWN IN SHORE AREA.AND EVERYONE WAS VERY NICE AND HELPFULL.I WAS IN AND DONE QUICK SO MY FAMILIES TRIP WAS ON AS PLANNED.GREAT JOB HONDA OF TOMS RIVER SERVICE DEPT...THANK YOU FOR THE GREATSERVICE AND I WILL TELL EVERYONE.

honda owner

Jul 24, 2010

I like the idea I can make an appointment thats best for me. I can always count on the service and parts people to help me with my honda. Whenever I have a question they are always happy to help me I will continue to use them as long as I own a Honda.

shadow1

Jul 24, 2010

While vacationing in the Toms River area I had mechanical problems with my car. I was referred to Honda of Toms River by a local merchant. I have to commend this Honda dealer and especially the representative Dennis Novello for resolving my problems and getting me back on the road to continue my vacation with minimal trouble or time loss. Thank you, V.P.

Chaz and Janet Cramer

Jul 19, 2010

My wife and I had a rewarding experience at Honda of Toms River. We were greeted by our salesman,Doug, as soon as we arrived. They were more interested in listening to us and what we were looking for, than just selling us the first car that we saw. They made an impossible situation "POSSIBLE"!!! Everyone we met was courteous and respectful. We ended up purchasing a used car and this purchase , new or used, didn't matter to them. The only thing they cared about was satisfying our needs and making us happy. Which they did !!! We would recommend this dealership to anyone. Our sincerest thanks to all at Honda of Toms River.

viper71124

Jul 1, 2010

I was given alot of information, however i was pushed through like a peice of paper through a copy machine. Then the dealership would not let me register the vehicle myself out of state. I am still waiting for my plates with a car i cannot drive! Everytime i call the dealership i do not get any asnwers, other than "the person i need to talk to is not in right now, I will call you tomorrow"! This is unacceptable. The dealership also sat on my paperwork for greater than 2 weeks while i was issued a 20 day tag. I recieved a phone call where the sales person kept harassing my wife, and then i got into a yelling argument with him. I am not proud to have any affiliation to this dealership. The people in the service department is good though. minus the young guy swapping a tire for me hitting something in the bay, scratching my bumper. He doesnt know i watched it all. To the Toms River Dealership... You can get piled up in the rest of the manure!

big_ron007

Mar 26, 2010

first of it took them almost 2 weeks to get my car.i called them everyday and they said they will call me right back and never do so ill call back and they say they will have a answer tommorow. i repeated that for about two weeks. first reason that happen is the saleman filled out the loan app wrong so it took the bank forever to respond and i had to go in to redo it. second the car was ovr price about 1500 over value. the people there are very ignorant. also its alomst impossible to get something fixed if its under warranty. my problem with that is my headgasket is blown ( told by three other machanics ) so i took it right to honda. they looked at the car and said everythings fine and they see no oil on motor. thats a lie because i saw it with my own eyes. so since its under warranty they are giving me a run around. there has been to many time where i had a problem with them i cant list them. just do yourself a favor and dont go here

EPIGEA

Mar 6, 2010

I am pretty sure these folks engaged in criminal behavior. I went in my my used civic for their "free inspection". When I left they had shrpritzed fresh motor oil on the timing belt cover and a couple other places. They tried to con me into about $1000 of work. I am a backyard mechanic and had given the car a good look when I bought it from its adult, first-owner. No leaks were present. No spots on his driveway or in his garage, and no evidence of any recent cleaning of theses surfaces or car's underside. I was highly suspect of this dealer even before I went in to get this free inspection. Now I am thinking of contacting NJ's state Dept. of Community Affairs to see if there is some way to stop these crooks from preying on the unsuspecting. MY BIG TIPOFF ON THIS WAS THE FACT THAT THE CAR NEEDED AN OIL CHANGE, SO THE MOTOR OIL WAS DARK BROWN AND DIRTY. THE OIL THAT THEY APPLIED TO THE OUTSIDE OF THE ENGINE WAS CLEAN, CLEAR AND FRESH. IT DRIZZLED ON MY DRIVEWAY FOR ABOUT A WEEK AFTER THEY HAD TOUCHED THE CAR. THEN THE DRIPPING STOPPED. THAT WOULD BE IN KEEPING WITH AN ATTEMPTED CON JOB.

steinme1

Dec 10, 2009

I went to the dealereship about 10 days ago looking for 2010 Civic LX-S. The one saleman who was taking care of me was very nice. I told him I have a internet price will you match it? He went to the manager Marc and he said yes. They didn't have the color I want in stock. So they said they could get the car from another dealer. I went back to the dealer on Saturday 12/5 to see what was the totally cost of the car was? I was told by other salesman on the phone they don't trade cars on Saturdays so I said fine. When I got there the manager Marc said the car will be pick-up from the othere dealer to bring here. I told him I wasn't going to take the car home today. I didn't want to take my wife out in the pouring rain. I saw the contract for the car it was over $1,000 more they what we agree on. So the manager Marc said to me he had a light bill to paid? So he is a lair and I went to another dealer. They still have my deposit money better be getting it soon!

teamstang2

Nov 1, 2009

I reall enjoyed this salesman in my purchase experience from his caring and knowledge.I was there a couple of times which told me they were not pushy about me getting into a car. The manager even gave me a beautiful key chain at the end of the purchase and made it known if i needed anything to not hesitate to call. a real class act there...

brknangltrs

Oct 23, 2009

When I arrived at Honda of Toms River, I was quickly greeted by Ralph. He seemed genuinely friendly and pleasant right away. He was not pushy at all, and asked many questions to find out what my needs really were. The best question that he asked me was " What is going to be the main use for this new vehicle?" He must have asked me ten or twelve differant questions, and finally decided that the Odyssey would be a better choice for me then the CRV, due to the fact I have 3 kids, all in carseats. That the odyssey offered more room for them.

MarryAngelo

Oct 22, 2009

This was my first time buying a used car from a dealership . I was a little intimidated buy the process . I went to all the dealerships up & down RT. 37 in Toms River . They all were extremely pushy . Stating that I had to buy today , going so far as to say that if I left the store , they wouldn't honer the price at a later date . This happened at every store except Honda of Toms River . Upon my arrival there i was immediately greeted by saleswoman & shown a few cars to choose from . I wasn't looking specifically for a Honda . They had a large selection of different makes & models to choose from which made it easier than going to all the different stores . I settled on a Toyota Camry . There was a Toyota dealership rite across the street that I hadn't stopped at yet , so I told the saleswoman that I wanted to make one more stop before deciding . She went to tell her manager what my intention were & then they both came back together . I thought to myself ,here we go again , more pressure . To my surprise , the manager Anthony said that he appreciated the opportunity to earn my business & thanked me for stopping by . He asked me why I didn't want to buy now & I told him that I wanted to be 100 % sure of my decision . He respected that & told me that he wouldn't sell the car till I returned even without a deposit !!! Are you kidding me ! After leaving their store I went to the Toyota dealership & was again treated like a dumb blond & not given any respect . I was back to Honda in about an hour to make my purchase . Upon returning Anthony had already had the saleswoman put the car in cleanup . I asked him how he could be so confident that I would return ? He stated that his confidence was based on his dealership's integrity . They really know how to treat people there . Anthony even tossed in a free gas card because traveled to so many dealership before arriving at his ! Class act from start to Finnish .

HappyDad101

Oct 21, 2009

I recently decided to purchase a certified used Honda. This vehicle was going to be a gift for my daughter. Her first car ever, so safety was my main focus. After much research online, I finally found the perfect car for her at Honda of Toms River. After calling into their Internet department, I spoke with a young man named Mark Hunt. He took my information, confirmed the car was available, & made an appointment for us the next day.Upon arriving at the dealership, we were graciously greeted by Mr. Hunt. Although very nice, Mr. Hunt was not very knowledgeable. I requested someone with more product wisdom. I was turned over to the Used Car Manager, Anthony Puma. I was assured by the General Manager, Mark Stango, that Mr. Puma knows everything about every vehicle on the premises. The experience was quite different from that point. Mr. Puma communicated to me that the car I originally inquired about was not an appropriate vehicle for my daughter. He explained that the original vehicle was not equip with anti-lock brakes or side-curtain air-bags. He recommended up-grading to the next model. In addition to those features, he explained the up-graded model came equipped with vehicle stability assist, electronic braking distribution, and vehicle cylinder management. The last feature was increasing fuel economy. The only issue was this automobile was priced much higher than my original budget. Mr. Puma assured me that this would not be a problem; for they have a top-notch finance department. He verbally illustrated to me that by financing a small portion, I would be able to achieve the purchase of a vehicle that was previously thought, "out of my budget." He asked me, if I could really put a price on the safety of my daughter? Which of course, I answered, "No." In addition, he was able to up-grade the Honda Certified Warranty to 100,000 miles bumper to bumper. After finalizing the paperwork with Mr. Puma, he even took the time to call my insurance agent...add it to my policy...and even managed to lower my insurance rates by equipping my vehicle with window etching. Next, I was introduced to the Business Manager, Yasmine Watson. She then reiterated everything Mr. Puma previously stated. She even discounted the warranty and came in at a lower payment than Mr. Puma had quoted. Overall, this experience EXCEEDED my expectations. Not only am I confident in the automobile my daughter is now driving, but I feel financially secure with my choice. My ease, in large part, is due to Mr. Puma's expertise in all phases of this purchase. I have recommended and will continue to recommend this establishment. To top it all off, I received a coupon booklet worth $2000 towards future service, free of charge!

JJonesy

Oct 1, 2009

I started my new car shopping back in August. My present Honda id almost 10 years old and I figured it was time to consider replacing it. My decision was influenced by the Summer clearance ads (Mr. Opportunity). As I work all week I headed for my local dealer on the last Saturday of August. I was shocked at the high pressure, and arrogance of TWO dealers that I visited...insisting I needed to "make a deal" immediately and my new purchase had to be wrapped up and off their lot by 5pm that day. I do not make rash last minute decisions, respond to the "heavy sell" and was really turned off. So I had stopped my search for the time being.I was visiting a friend in the Toms River area, told her about my experience when she suggested I contact Honda of Toms River. She said that several of her friends and neighbors had bought there and that they were pleased with their dealings there. I began my search thru the internet..I found them on a google search. I sent them a request for the 2009 Honda Civic EX. I was really surprised when I was contacted so quickly first by email from a Jenn Alio, then called by Michele (a salesperson). Michele was very friendly and made me feel comfortable right away. I did tell her about my previous experience and that I would not waste my time again.She offered to meet with me on her night off at the dealership and assured me I would not be dissapointed.Well i was not dissappointed, Michele was very professional, as were the Manager (Mark Stango) and the Finance woman, Yasmin). I ended up choosing a color they didn't have on their lot...but by the next night Michele called me, said it was in and we finalized my purchase the next day.They listened to what was important to me, did not rush me or force me to buy a car I didn't love 100%...which was a must for me because I will probably have this one for 10 years too.I am very happy I went to Honda of Toms River.

BROOKE75

Aug 24, 2009

DO NOT GO TO THIS DEALERSHIP - THEY DO NOT STICK TO THEIR PRICES! THEY ARE KNOWN FOR CONSUMER RIP OFF AND FRAUD!!On Thursday August 20, 2009 My husband and I went into Honda of Toms River dealership. After waiting 20 minutes to see someone we met a sales man Anthony Puma. After looking at two minivans we decided to sit down and talk about prices. We told him that we have two kids with one car and have been looking to buy a minivan for the past six months and didnt want to waste time negotiating prices. He said he did the pricing and he could sell us the certified 2006 Honda Odyssey for $19,500 with the warranty to 100,000 miles on it. One of the main selling points was that it was certified because it had over 50,000 miles on it. I asked what the walking out the door price would be. He said with taxes and fees its roughly 10% added on. We said we would spend some time thinking about it and left. The next morning I went into the dealership to ask if he would take $19,000. He said he could ask the general manager. He came back and said $19,500 was the best he could do. I left and after discussing it my husband we decided we would buy it. Saturday morning we drove a half hour away with our 2 year old and 3 month old sons. Arriving at 9:15 am my husband went in and I waited in the car for 45 min with my two boys. Then I went in to see how things were going. My husband tells me that they are saying the car was serviced for $330 since we were there (on Friday?) and we need to pay that. He questioned what it was serviced for and Anthony couldnt tell him. We said we werent going to pay that extra cost. We questioned what it was serviced for since we were buying it. He comes back and says oh it could be a back bill that just showed up on the computer. Still he could not tell us what it was serviced for. He says I will try to get it thru management without you paying for it. He comes back and says the general manager didnt question it and that it would be fine. Now its 11:30 and we are still waiting to speak to Keith in the finance office. Anthony says Oh in the meantime I can add the Honda to your car insurance while we wait. As he is speaking with the women he says there is etching on the windows then he covers the phone and says Oh that will save you a lot on car insurance, so when you see that fee that is what that is for. When he is telling me this I am trying to calm my over tired 2 year old and thought okay I will question that FEE when we are in the finance office. Finally at 11:45 we go into the finance office. Keith has a white envelope with $26,000 written on it on the bottom crossed out. On the top he has written $24,000. Then he starts talking about how we can buy a warranty on the van for $660 having a walk out the door price of $24,660. I said excuse me but the car is a certified vehicle and it comes with the warranty and the price is $19,500 not $24,000. He tells me that the computer doesnt show that and neither does the paper work. I said the van has stickers all over it showing the vehicle and you can ask Anthony. He leaves and Anthony comes back saying they took away the warranty when they lowered the price. Anthony was the one that made the price and said it came with the warranty. So we told him we werent paying it that he gave us that price that came with the warranty. He said he understood and left. Anthony comes back and says okay management will split the cost with you. You pay $330 and they will pay $330. I said you told me it comes with the warranty and gave me the price of $19,500 with roughly 10% in taxes and fees. Now you are saying $24,660 and we are not buying it for that price. Keith now comes back still talking about how we can buy this warranty. He crosses out the $24,000 and writes $23,660 and writes walk out price on the envelope. I said you guys said about 10% of 19,500 that is less than $2,000. That would mean the walk out price would be $21,500 with the warranty. Why is it $2,000 more? We went back and fourth. He couldnt answer me, did not even try to show me the break down of the money. He goes to his manager and comes back. Writes $22,660 on the paper. I said that is still over a thousand dollars more than the price you gave me. He refused to answer me or to show me the break down costs. I said you have wasted over 3 hours of my time for nothing. If you cant give me the Honda for price you said that we are leaving. And so we left. My husband went to the Toyota dealership across the street to buy a minvan from them. The sales man said that the Toms River of Honda formally Bob Ciasuli Mack Honda is always changing their name because of fraud. Bob Ciasulli is the owner of the company and 16 of his auto dealerships were sued by the state of New Jersey in 2001. He continues in auto fraud and trying to cheap consumers until this day. Buyers beware.

gabester

Aug 22, 2009

when i bought this car (2006 Element)I was lead to believe that i was getting a 12k or 12 month bumper to bumper warranty along with 2yrs free oil changes. then i was told that i would get a coupon book for discount service which also did not happen. there was no owners manual given with the car either. I have recieved an e-mail for me to bring the car in for service but not for what kind of service.....

whealchops

Jun 22, 2009

Started the process at Toyota approx 1 month ago meeting with Vincent. But unfortunately we could not test drive a Rav4. We were given all necessary information while we were deciding between the Rav4 & the Honda CRV.Fortunately we were highly disrespected by the Honda dealer in Toms River , NJ. An 800+ credit score means nothing to them. Even got contacted by Honda's survey group appropriately named the "Listener Group." Even they were shocked. Was promised that they would contact the dealer AND send us some coupons through our email but as of this writing I have to assume we were just blown off. Honda is doing so well.After further researching on the Rav4, we found that this was the better choice. We made another visit to Toyota and Vincent hooked us up with Ron who "listened" to what we wanted, got us a vehicle to test drive, got us a taylored lease to our specifications and had us signing for the vehicle before we left.Thank you Ron for a most professional, no nonsense, experience that Honda could not deliver. Vincent brought us "back" but Ron "done" the deal.We have gotten our call back from Ron advising that our vehicle is on its way. Who knew this could be so painless. Certainly not Honda of Toms River.J.T. & I.P.P.S. You can find a reproduction of this review on the page for Toyota of Freehold. Copy and Paste

civic

Nov 20, 2008

LOOK AT THE CARFAX REPORT FIRST, YOU MIGHT HAVE TO EXPLAIN WHAT EVERYTHING MEANS TO THEM BECAUSE ALL OF A SUDDEN THEY ARE AMAZED THAT THE CAR THEY WERE SELLING AS "CERTIFIED" NO LONGER QUALIFIES. DON'T BRING ANY MEANS OF A DOWN PAYMENT, YOU MIGHT HAVE TO CALL THEM AND REMIND THEM TO CREDIT YOUR ACOUNT. CARFAX IS A VERY GOOD TOOL, USE IT!

zonda2007

Aug 7, 2008

Probably one of the best buying experiences I've had in over twenty years. Extremely courteous staff, knowledgeable, and professional. I was dealt with honestly and respectfully. I was in and out in a little over two hours. Wow !!!!!Robert Jackson

elcubano

Apr 19, 2008

Only reason why I went there was because I found the exact Certified Used Honda I was looking for below KBB value. A simple sales transaction turned out to be a 4 hour ordeal. Finance guy was a despicable person. After doing all my research and being 100% sure I pre-qualified for the Certified Used Honda finance deal, this person tries to jack the price up $1500 stating that I can get the Internet only at a higher interest rate, or get the special deal at above the KBB value. Two steps away from the door, they buckle and give me the deal I signed for. When picking up the vehicle I stated that the tires were below the 5/32 threshold for certification. They told me to go to state inspection, fail, and they will then fix the issue. Spoke to Honda & advised they are cutting corners on their 150 pt. inspection for Certification and they are simply selling used cars masked as Certified. When confronting the sales guy about the Certification process and checklist, he lies about the process and states he isnt aware that it was a part of the checklist. How can someone be so ignorant about the steps of inspection when it is stated on Hondas website? Heed my warning and take your business somewhere else. Do not subject yourself to this nightmare.