Used Cars for Sale at Horne Hyundai in Apache Junction, AZ

abnerb1948

Oct 23, 2016

My wife and I enjoyed our visit at Horne Hyundai and James treated us with respect and took his time to show us all the cars we were interested in. I will recommend Horne Hyundai to my friends and family. Thank you

Joe.D

Oct 23, 2016

No pressure, it was a very enjoyable experience. Maree McGhee and Alain were very professional and we will come back plus referral our friends and family to buy from Horne Hyundai

jimmyo000

Oct 22, 2016

gREAT SALES STAF AND FINACE (KARL) was introduced to maintanace managers and they completly went over services and when theres aproblem feel free to call at any time

bobf718

Oct 19, 2016

I have leased 3 Hyundais in the past few years from 3 different dealerships. Horne was by far the best - they had the exact car I was looking for, did not pressure me at any time throughout the entire process. I can understand why Phoenix area people would travel the few extra miles to Apache Junction. The next time I am in the market for a new car, Horne Hyundai will be at the top of my list. I chose a Hyundai Sonata Sport 2.0 Turbo Black after researching other cars, like Ford Fusion Titanium and Nissan Maxima. The features in the Sonata closely matched those in the other cars, but the price/performance and value of the Hyundai beat the other cars by a country mile.

Debbie

Oct 16, 2016

I recommend Marc Ellison as your salesman he listened to what I wanted and treated me with the utmost respect .I only gave the facilities a 4 as they don't have Coke products in the waiting area. I will use this dealership for all my car needs.

cab24

Oct 14, 2016

Gary was great and wanted to work with us. He tried to get us out the door as fast as he could. It still took a little while. Then he decided to deliver the car to our house. That was great since I couldn't drive.

Malitchik

Oct 12, 2016

Philip worked with us attentively to figure out a price that is satisfactory to us. We really appreciate his efforts so that both side are winners. Alain Duval is excellent in what he is doing and explained thing clearly, covered all the items in the financing process, and answered all of our questions. We are very thankful for the work he put in for providing us a very good financing rate that was matching our credit scores. Great job. Amanda is very nice and patient with us. The whole team is wonderful.

bdailey71

Oct 11, 2016

First time I was able to lease a car in one afternoon and have the salesman bring the car to me at my home. because of business commitments.The dealer location is very convenient for service. All the personnel were helpful and friendly. Got our cell phones connected, showed us how to navigate and covered how all the features worked. Called the next day and encouraged us to call with any qustions.

Jane Dailey

Oct 8, 2016

Neil greeted us at the door, took us in the cart to see our choices, after making a choice we went for a test drive and it was then we knew this was our car. He went through all the manuals and showed us how to work the various features. We drove home the same day with a great Hundai Sonata

The Dailey's

Oct 7, 2016

Good inventory to chose from and had the last 2016 in the color we wanted.Neil our sales rep allowed us a good test drive. He answered our questions and did a good job of reviewing how each of our features operated and where to look up more information. He greeted us at the door and followed u[p on the phone the next day..

donnagerek

Oct 6, 2016

Jorge was very informative and nice. It was a pleasure to purchase our Sonata from him. I would recommend him to everyone. Overall our experience with Horne Hyundai was great. We were pleased the way we were treated and now enjoy our Sonata.

tis1120

Oct 6, 2016

Pleasant car buying experience. Competitive pricing from the very first meeting. Hands down the easiest car purchase I've ever experienced. Email correspondence was prompt and staff was readily available to answer our questions. Great staff!

Glen Cogswell

Oct 4, 2016

Horne Hyundai is the best Car Dealership I have ever worked with . People were very Friendly , very responsive , and was easy to work with.I will recommend to any and all of my Friends !!!Glen

cindyf52

Oct 4, 2016

This dealership was extremely helpful and courteous. I will definitely recommend them to others and will return again for another vehicle in the future down the road.

melissahatch

Oct 2, 2016

Everyone was incredibly nice & not at all pushy. Richard was awesome to work with. Thank You so much Horne Hyundai! We love our new Santa Fe!!!

RHB

Sep 29, 2016

great dealership! This is my second car bought from this dealership and I have no complaints,the entire staff is professional and not pushy.I would recommend them to anyone.

sarah.makayla

Sep 29, 2016

I am beyond upset with finance at Horne Hyundai. I leave messages daily for finance manager and NEVER get call backs. I purchased a car on Sept 4th and love the car. The sale took 8 hours and the sales Rep and manger were amazing.... sadly that is the end of good service. I was asked to come back 2 days later to add a moonroof and fix a power window that did not work on my brand new 2017 car. As agreed I went back 2 days later to be told they cannot help until financing is finished and rescheduled me another 2 days later. I understand and again come back 2 days later to again be told no work can be done. I have missed work to go to set appointments only to be told no work can be done. I speak to service rep who is helping the best he can... however I'm not getting call backs in the time I'm told by him either. It has now been 24 days and my prior car has not been paid off (which it was promised to be done so) late fees are assessed, my driver window does not work, my moon roof is not installed.... and I call daily with no answers or call backs. I'm a working single mom, who also attends school full time. I do not have the time or patience to be jerked around. I need answers and I need the work done!

Ashley Van Owner.

Sep 28, 2016

My husband and I recently found out we were expecting our third child. Which translates to three carseats come November. We were a one car family, driving only a two door coupe. Needless to say, we knew right away that our growing family would require some spacious seating. My husband and I saved cash towards a down payment for several months, and reached out to Philip Mattice for out vehicle needs. Our criteria: safe, extra seating, used, and cost effective to honor our budget. Philip delivered big time on our wish list. He found us a 2009 Kia Sedona that was in mint condition. The previous owners only used the vehicle when they stayed in Arizona during the winter months! Get this: it only had 55, 184 miles on it! What?!!! We were able to pay for half of the purchase in cash, and financed the rest with a low interest rate. We are so grateful to Philip and the Horne Hyundai staff. They treated us like we were VIP's and showed us the utmost kindness and courtesy. We will definitely refer any friends and family to Philip as he emulates integrity, knowledge, and excellent customer service skills.

Bill and Mary

Sep 27, 2016

We had a good experience with everyone me met at Horne Hyundai including the General Manager, Todd, the Sales manager Philip, and Alain in finance. We also got help from the salespeople Gary, Neil and Maree. Maree McChee did an especially good job of answering our many questions, explaining the features of the vehicle we purchased, and accompanying us on extended test drives in two different vehicles.

tis1120

Sep 25, 2016

My husband and I found ourselves in need of upgrading our '07 Hyundai Sonata due to high milelage. We NEEDED a new car, what we didn't have was the time to spend hours a day bouncing from dealership to dealership test driving and haggling, all while dragging our two boys along. We did most of research online. We LOVED our '07 Sonata, we've had NO issues with it which made it easy to stick with the Hyundai family. By accident or luck-we met Jorge Valles from Horne Hyundai to test drive a 2016 Sonata. He was professional, not at all pushy, personable and knowledge about the product. Did I mention his initial offer online came in less than our 'good value' quote from Kelley Blue book online for a new 2016 Hyundai Sonata? This included our 'out the door costs'. Alain Duval was equally easy to work with and just as professional. Jorge Valles made this purchase the most painless and quickest car buying experience ever. If you are even thinking about getting a car. See Jorge, he'll take care of you. We are grateful we were able to work with Jorge and Alain.

heartfelt

Sep 24, 2016

I have only had 2 good experiences purchasing a car, and both were at Horne Hyundai. I commend the honesty and forthright attitude of Philip Mattice from who I bought 2 vehicles. It was truly refreshing and gave me a new and better insight with car dealers. Sad to say as I have purchased cars for over 50 years.

Karen Horning

Sep 24, 2016

I highly recommend Horne Hyundai! They made the experience of buying a new car a pleasure. I was given the time necessary to make sure I was making an educated decision for myself and children. I absolutely love my new Elantra GT!! My Salesman Amanda was kind and patient with all my questions and the Management was easy to work with. Thank You Horne Hyundai!

Cindy snow

Sep 23, 2016

I have been into this dealership to purchase my new Hundai, I most resently have been dealing with Amanda. She has always been pleasant, she texted me yesterday to see how I was doing, it brought it to my attention that they have not received my Sonata that the sales manager preferences or me, while looking on line I noticed a new model that looked like a good replacement model G80 a lttle more money but doable. I rang up the dealership and a nice young man answer and told me Amanda was with a customer, I asked him if he had the automobile for me to test drive he said sure come down. When I arrived Amanda was available to assist me, she also sure I was able to test drive this car, let me get the keys, then a sales manager appearedI had met him before had a unhappy look on his face, and did not reinterduce himself,he proceeded to tell me he would not let me drive the G80. Then he went into the tower and came out in a few mnutes. Proceeded to tell me I have taken up too much time and he wold not let me test drive any car. I would like to add I have test driven two cars on one occasion with Amanda. If he feels that's too much time to assist a customer who has an automobile coming in that I want to purchase I find this unprofessional and rude. He also wanted me to agree to an amount, then he said I could test drive the black G80 when h knew I wanted a blue one. Would you buy a dress without ting it on, and not able to return it. I do not know his name although I have requested it from Amanda. I cn add a friend told me not to go there. SHOULD HAVE LISTENED TO HIM! I will purchase my dream car I assure you it will not be at Horne in Apache Junction.

emily.hubbard7

Sep 20, 2016

I am always pleased with the service department and would never consider buying/leasing anywhere else. Horne Hyundai in Apache Junction is the best, and totally worth the drive out if you live anywhere in the East Valley.

Chong H. Merino

Sep 18, 2016

It was a great experience buying a car at the Horne Hyundai, and thanks to Sales Manager, Philip T. Mattice.

sbsb2006

Sep 18, 2016

It was a great experience buying a car at the Horne Hyundai, and thanks to Sales Manager, Philip T. Mattice. I'd recommend to all my neighbors.

Laurie with the cute Elantra

Sep 17, 2016

The service at Horne Hyundai was outstanding ..Thanks for making my day.. You know how customer service used to be. I will be back. Thank you

mike71

Sep 16, 2016

I went to Horne Hyundai to just look,planning on buying in the future, The people were very friendly and willing to go above and beyond ,and it was pretty hot the day we were there,they knew the answers to our questions and showed us any vehicle we had a slight interest in. I have been to a lot of dealerships and Horne rates very high in my book

larryjody

Sep 15, 2016

although we drive less than 8000 miles per year and little or no driving under severe conditions the dealership recommends or did on my previous car schedule my maintenance plan under as severe driving conditions. I think this is a tool to sell service that is not needed. The sales department has told me as long as I follow the required maintenance in manual under normal driving conditions my warranty will be OK.

donniebrande63

Sep 14, 2016

Teamwork is wonderful at Horne Hyundai! Everyone goes out of their way to ensure your experiences are smooth and without harassment. No pressure, no problems, everything done and you're on your way! Seamlessly! Thanks again Mary McGhee, Alain Duvall, Michael Saenz, Matt and Albert! I love my new Tucson!

Cindy Foster

Sep 12, 2016

These guys are great! From the sales manager to the finance manager! I worked with James Santiago via email and then when I got to the showroom I worked with his sales partner Jorge Valles to close a deal. Outstanding support from others there at the facility. I will definitely be back even though their dealership is over an hour away!! They have a very inviting low pressure hometown feel!

Trav275

Sep 10, 2016

Recently purchased a used Elantra for a commuter car. Have never owned a Hyundai before. Our sales rep Marc showed my wife and I several models that fit our criteria and was very helpful and patient while we made our decision. Would definitely buy from them again!

Krystle

Sep 5, 2016

I will send everyone I know to get cars from here. They were helpful and got me the best deal.

Krystle Anthony

Sep 5, 2016

The whole team was incredible and I will be sending everyone I know to get cars from here. Gina was the best and she was very friendly.

mike71

Sep 3, 2016

I have bought a lot of automobles, been to a lot of dealerships, Horne Hyundai rates as one of the top places to buy a car. I know its their job to sell you a car but they go above and beyond to make it a good experience we were helped by Jorge Valles and James Santiago, they were very helpful and very informative even in the desert heat. We bought a Hyundai Elantra and think its just great,If your looking for a Hyundai go there

GNO

Aug 31, 2016

We worked with Neil Stevenson on the purchase of our 2014 pre-owned Tucson. After finding out by surprise that our trade-in was worth half what it should have been because of undisclosed damage we were about pushed out of our purchase of this much needed style of vehicle. Neil and his boss worked with us to make it possible for the deal to still work. I am sure the extra time that had to be spent for us did not do wonders for the profit margin on this sale. I usually do everything I can to stay away from car dealerships because of previous bad experiences. Thanks to Neil and the finance manager, I would and will go back to this dealership for a future car purchase. Thanks Neil!!!!

carguy24

Aug 28, 2016

Jorge was very knowledgeable about the Elantra we purchased. He did not try to sell us, he helped us negoitate a lease that we were comfortable with. He was a pro all the way and made our experience very pleasant.

don.j.monaco

Aug 25, 2016

All around, from beginning to end, this purchasing experience was first rate. James Santiago was thorough, professional and courteous in all respects. I would certainly purchase from them again in the future.

rkstrong1295

Aug 25, 2016

Good learning experience. Salesman was well informed and helpful. He was friendly and not too pushy. It was obvious he wanted to make a sale but was very patient with me and all of my questions.

Collier123

Aug 20, 2016

Everyone from the sales to finance was very courteous and professional. They were accommodating and relaxed. A pleasant, no pressure buying experience. I wIll buy from them again in the future.

athompson2879

Aug 18, 2016

Everyone was very nice and professional. Took several different cars for a test drive, and they were very patient while I decided ( took me a couple days) which model and features I wanted.

veronicafaur

Aug 15, 2016

James Santiago was very profesional,very polite.James spend time to show me all features that the car has.James stay after his work hours to assist me and make sure that I will understand how to used my car.James also contacted me after few days to make sure all is well .

julie7

Aug 8, 2016

Very helpful and kind! Did not feel pressured into buying. Worked with us with price and financing. I would recommend friends and family to see Alain.

billiecaz123

Aug 7, 2016

Overall the purchase was great only bad thing was finance had problems with their website so we were there for most of the day I enjoy my new vehicle thank you

brigidomontoya

Jul 29, 2016

Overall good experience, I have recommended Horne Hyundai to my family friends and Co workers. Todd Navarro was the sales manager and he was very helpful and assisted us on finding the best car for value and within our budget.

cheller303

Jul 23, 2016

Great experience and we will return to this location based on the service given. We are now Horne Hyundai customers. The review portion won't progress until I write more but the above sums it up.

Mar Rodriguez

Jul 23, 2016

Great Team of professionals. . Very helpful & patient. I would highly recommend family and friends. Team goes above and beyond to make sure you I'm happy with my purchase. I will definitely consider Horne Hyundai for any future purchases. .

Lawrence LaBruzzo

Jul 20, 2016

I went to Horne Hyundai to look for a car and was treated very fairly and honestly. Phil Richard, Neil & Allen were the best! Over all it was a great experience. I would highly recommend Horne Hyundai

lterry3

Jul 15, 2016

I said enough on the prior page... we will and have always recommended Horne Hyundai since we moved here in 2005; we will now also recommend Jorge Valles!

deb123

Jul 14, 2016

Had a great experience at Horne Hyundai, the salesman Greg Pope was very friendly and helpful in the selection of a car. Would come back again!!

sherry7777

Jul 14, 2016

All my purchases have been great. Too bad Hyundai had a bad 7 speed transmission in the 2016 Hyundai Tucson. That car was my favorite but I was tired of sitting for hours waiting for a tow truck when it would no longer go forward.

asneed593

Jul 7, 2016

Third car we have bought from them - Jorge and Alain were very helpful. We will stay with them then next time we look for a car.

sky.chugg

Jul 7, 2016

The people at Horne Hyundai went above and beyond at all points of the car buying experience. I never felt pressured with my decision and was met with good information Everytime I had a question.

SILVER SANTA FE

Jul 3, 2016

My salesman was Neil Stevensen and he was assited by Greg Pope. Neil knew what I wanted and what my limits were. He treated me with respect and didn't try to sell me something that I couldnt afford or didn't want. We finally agreed on a price after some negotiation and I left with a very nice 2015 Santa Fe. Alain in finance was a hoot to work with in spite of the reams of paperwork needed. he explained everything to me. Nice job by the gang at Horne Hyundai.

Elantra Owner

Jun 23, 2016

The buying experience was quite pleasant. My salesperson, Maree, was very nice and listened to my needs. Greg, the Sales Manager, was friendly and worked to get me the deal that would work for me and for Horne Hyundai. It was a very good experience overall, and I got a very good car that fits my needs perfectly.

Endzonie2

Jun 22, 2016

I had the best experience ever buying a vehicle.I actually went into to buy a Tuscon,but left with a Sante Fe Sport! All the incentives and coverage with options offered were too good to pass up.This is a GREAT SUV! James was knowledgeable, and provided information without all the harassment and haggling.He got down to brass tacks and explained everything very thouoghly. Alain Duval was also great! The kindness was shown to me and my grandkids was much appreciated.Thank YOU!!

arrington062032

Jun 21, 2016

Easy transaction. This is my second lease with Horne Hyundai. They made it really easy for me to get my new 2017 Elantra. I enjoy the new ride of the Elantra.

terrylee3689

Jun 16, 2016

Alain is a gem and made selecting a vehicle a stress free experience. Keep this man! He is great. He matched my needs, and ways I drive to the correct vehicle. He never tried to oversell us but matched me to a vehicle that was smaller then we had originally thought about purchasing. The smaller vehicle fit me as I am only 5' tall and my complaint with vehicles is that they are made with someone of "normal" height in mind not someone like me. I love my Tucson!

scharenbroch

Jun 15, 2016

We had a less than good experience at another Hyundai dealer before coming here. What a pleasant surprise - friendly, helpful, knowledgeable staff. We will be back.

donmc22

Jun 13, 2016

I thought Zachary McGill went out of his way to make sure I was very satisfied. I also felt that Philip went through all of the negotiation very well and I would highly recommend this dealership

tbjnten

Jun 12, 2016

I was highly satisfied with the dealership experience. I received an excellent deal on my vehicle purchase I didn't use the dealership financing but the GM, general sales manager and of course the final sales person all contributed to the final sale of the vehicle. Phillip Mattice, general sales manager was very helpful in the negotiation process with no hassle in asking for the extra items that I asked for. He was indeed very patient, friendly and spent a lot of time with me during the sales process. I very much appreciate his kindness and efforts. Thank you Phillip for letting me drive the Tucson (he filled the gas tank) home to check and see if it fits my garage door.

star13786

Jun 10, 2016

The final sales person I worked with Jorge Valles was very helpful and on top of things. Things could have gone a lot quicker and without all the time that was wasted. I was also not told that it would take about three weeks for Horne to pay off my trade in. Leasing this car was not my most enjoyable ezperience.

benson.me

Jun 9, 2016

We are very happy with our new car and we will (if) we buy another car buy from Horne Hyundai. The sales people are very helpful.

Irving VanLew

Jun 9, 2016

Jorge Valles was our salesman for the 2nd time.. We feel that Mr. Valles wants you to be completely satisfied from the very start and and into the future!!!

Nickdig20

Jun 9, 2016

If your looking for a vehicle go to Horne Hyundai, great service, great vehicles, no hassle just quality. No nonsense, very informative. Go see James and he will take care of you

Kim Graham

Jun 7, 2016

Great experience we got the car that we went in for. I would recommend them to anyone that is looking for a new or used car from very friendly people.

ramsey194

Jun 2, 2016

Everyone was professional and courteous. We are very happy with our car and the service we received. A stress-free buying experience was as important to us as price.

DONK

May 31, 2016

I was surprised how easy it was to buy a car from. The people know the cars and know the deals and speed you through the process. They go out of the way to please and answer all questions. Super experience.

DONK

May 31, 2016

If you are interested in a Hyundai and want a great car buying experience go here.James Santiago and the rest of the staff are very easy to work with.

smeere

May 31, 2016

Philip was very accommodating when discussing finances over the phone prior to going in to the dealership. Jorge was very friendly and helpful with all questions. We were at the dealership for a while but only because multiple people needed to meet with the financer before it was our turn to finish paperwork.

jakemull

May 27, 2016

After several weeks of a very difficult car search with dealearships who consistently lied about inventory and prices, I contacted Horne Hyundai. Alain Duval and Greg Pope were quick to help me over the phone and make sure they had the vehicle I was calling about, and more importantly, Greg and I were able to discuss the price of the vehicle quickly and come to an agreement. After being let down by several dealerships, I still wasn't very certain, but Greg made me feel comfortable enough to risk driving nearly 1 hour to see the vehicle. The vehicle was there, and was exactly what I anticipated. Alain, Greg, and Karl made the buying process fast, and painless. Karl did a great job offering me some purchase options such as warranties, but didn't mistreat me when I emphatically denied them. Alain and Greg both went above and beyond and I left with a vehicle purchase of which I am very content.

Alain Duval, Greg Pope, Karl

May 26, 2016

After several weeks of a very difficult car search with dealearships who consistently lied about inventory and prices, I contacted Horne Hyundai. Alain Duval and Greg Pope were quick to help me over the phone and make sure they had the vehicle I was calling about, and more importantly, Greg and I were able to discuss the price of the vehicle quickly and come to an agreement. After being let down by several dealerships, I still wasn't very certain, but Greg made me feel comfortable enough to risk driving nearly 1 hour to see the vehicle. The vehicle was there, and was exactly what I anticipated. Alain, Grep, and Karl made the buying process fast, and painless. Karl did a great job offering me some purchase options such as warranties, but didn't mistreat me when I emphatically denied them. Alain and Greg both went above and beyond and I left with a vehicle purchase of which I am very content.

Fkozick

May 26, 2016

George did a great job! He showed me how to use everything & set things up for me.He did the same for my "ROOMIE" when he bought his Sante Fe.Every one at the dealership was a big help.

pwatson263

May 26, 2016

Fantastic, I love my vehicle! !! I am throughly satisfied. My sister & i are spreading the word about the purchase of the car at your dealership...Thank you!

fred123

May 24, 2016

Diego was our sales person and was not pushy but gently guided us to make a good selection for a used car for my Granddaughter. After taking delivery there was a couple of problems with the car but they had us bring it back and it was promptly repaired with no hassle.

ShastaLynne1

May 16, 2016

My husband and I visited Horne Hyundai while looking for a new SUV. We were interested in a new or slightly used Tucson. The dealership is on the smaller size, but they still have a lot of great options. Our sales person, Neil, was very informed and patient. He allowed us to test drive three SUVs and look at many options including ones not currently on the lot. In the end, we purchased a 2015 Tucson SE Limited. It was a great deal and we did negotiate, but it was handled well on both ends. There were no ridiculous sales techniques that we saw at other dealerships. Neil and Phil, the sales manager, were straight forward and accommodating. We were given a lot of options for payment and in the end picked the best one that worked for us. They even stayed a few extra hours for us to complete the deal. We love our new car and we were happy for a good experience at Horne Hyundai.

triciagayle_4

May 13, 2016

Very good treatment and they did there job good I have explained every thing with the questions above and so no further statements I have to offer

debbietinsley5

May 12, 2016

Jorge was great. He tried to work with the deal the bank had given me. The sales manager was the one I felt was just "selling" me and would not match the banks deal. I was under the impression the bank had negotiated a deal with you to bring in customers. But you did not match the banks deal. ?????

Ranger-Chuck

May 10, 2016

We learned of Horne Hundai while searching for an inexpensive second used car for in town errands. The staff ot Horne were very helpful; we found a great buy; and we could not be more pleased with the process. We want to commend Neil for sales info, and managers Phil and Greg for their helpful, friendly, and honest way we put together a purchase -- best car purchase experience ever.

emailreneenj

May 8, 2016

At first my experience was not good. But then I talked to Greg. My rating is based on my experience with him. He was very helpful, accommodating, friendly and responsive.

jap2005

May 6, 2016

I am a return purchaser of a Hyundai. My first, a Santa Fe, I purchased 12 years ago and did have services on it performed at Horne Hyundai. Because of my experience with my Santa Fe (which I "gifted" to my youngest daughter) I knew my next vehicle would be another Hyundai. The Tucson meets my needs and is as comfortable as the Santa Fe was. I expect to drive this one for 12 years or more!!! The staff at Horne Hyundai far exceeded my expectations of the "care" they afforded me. I appreciated their time well spent with me and the extent to detail explaining my new purchase.

kmpetersen0

May 5, 2016

It was a very enjoyable experience just like the first time I came to Horne Hyundai. Diego was very good at selling me just the car I wanted.

Bandit27

May 2, 2016

My wife and I owned a 2011 Elantra Limited which we purchased in Salem , Oregon. It was the first Elantra with the new body style that arrived in Oregon. After a few months we moved to Apache Junction, Az and Horne Hyundai become the dealer who serviced the Elantra. Because of the Hyundai Sales Promotion we purchased a 2016 Sonata Sport, trading int eh 2011 Elantra. After seeing the promotion on the internet, I called Horne Hyundai and talked first to Philip Mattice who explained to me the different models of the Sonata which was available. He then E-mailed more information which was very important to me. My wife and I arrived Sunday morning and was met by Jorge Valles who directed us to Philip. Philip and Jorge made sure we were comfortable then brought up the car we had seen on the Horne web site. I have always been impressed with the Hyundai Automobiles because the Elantra we were trading in had never, ever had any mechanical problems, only oil changes at 2,500 miles. I always made sure the Warranty Service record of the car was maintained. Horne Hyundai had all the service records of our Elantra so there was no questions about the condition it was in. The purchase with our trade in was simple. We got the trade in price that was fair and with the discounts that Hyundai advertised we were able to buy the new Sonata Sport at a Excellent price. So, Why do I recommend Horne Hyundai of Apache Junction? Philip Mattice, Jorge Valles was the reason. We had other Hyundai dealerships to choose from in the Phoenix area but these people made the transaction simple with no stress. We are part of the Hyundai family; Thank you.

Laser127

May 2, 2016

We had a wonderful experience purchasing our new Hyundai Tucson from Alain. He was very knowledgeable and helpful. He took the time to explain all the features of our new car. They didn't have the car we desired and he took the time to located at another dealership.

aprilharryh

Apr 30, 2016

Our only car basically died on Thursday so we were in desperate need of a car before the end of this weekend but had a very limited budget. The people at Horne were great and got us into a 2012 Hyundai Sonata for a smoking deal. Greg Pope found the car & he & my husband were in contact via text messaging before we decided to go down this morning. The main person we talked to was James Santiago. He was AWESOME! Made us both feel welcome & made a normally uncomfortable situation easy. He was just the best! Karl in the financial dept was also great! We would definitely recommend Horne to other people based on our experience today.

bwoulard

Apr 30, 2016

We just purchased a 2016 Hyundai Genesis and are in LOVE! The car is amazing and the staff that assisted us went above and beyond. Alain was our main point of contact and he assisted us from beginning to end to ensure we received the best deal on our trade-in, the maximum rebates, and got our payment exactly where we needed it to be. Everyone who works at this location is friendly, outgoing, and accommodating. It was a smooth and pleasant experience purchasing our car at Horne. I would highly recommend xxxxx Hyundai and I am looking forward to additional transactions with them in the future.

Diane Cardwell

Apr 29, 2016

I am a happy owner of a 2012 Hyundai Elantra that I purchased at Horne Hyundai a little over a year ago. The experience was great and I trust their service department, so when my daughter wanted a car, I took her there. She drove her brand new 2016 Accent home and hasn't stopped smiling! (Except for on the ride home, when a bird dropped stuff on her car!) Everyone there is friendly, helpful & full of knowledge. I will definitely recommend the Horne Team! Thanks guys!!Dee Cardwell

Jim2017

Apr 22, 2016

We have been dealing with Horne Hyundai for 4 years now, we just purchased another Santa Fe, 2017 and Horne has been great to work with.

cszewczyk21

Apr 19, 2016

Amazing and wonderful people would tell friends and family about ther great service love my new car and every thing about it thank you so much

sparksron

Apr 19, 2016

I like the dealership. Always have. Just shouldn't take all day to buy a veh. Time wise it just has to be cut down some where

happydude

Apr 13, 2016

Our salesperson, Richard Anderson, answered all our questions and gave us additional facts. The sales mgr., Phil, saw to it that we got a great deal; and Carl, their finance person, put together a great package for us. The fact that they all had great personalities didn't hurt either!

The Roses

Apr 12, 2016

Gave us a great deal. Mr. Duval was very personalble and professional. Everyone we came in contact was helpful and made sure we were taken care of.

pwc4320

Apr 8, 2016

Excellent dealership and excellent Hyundai Sonata. I would recommend this dealership and this vehicle to anyone. The process was straightforward and easy. I look forward to future purchases from Horne Hyundai.

shortnsweetnaz

Apr 8, 2016

Great Service, very friendly. This may be my dealer for life. I would recommend this dealer to all my family and friends. They are always professional and explain everything in a way that even I can understand it.

Gioskyy

Apr 4, 2016

My search began at 8am. Going to 3 other Dealer I decided to take the drive to Horne Hyundai which is about 35 min. I must say I received great help on buying our 2nd Car. The staff James and Greg Customers service was great. They did everything on a high personal level. Definitely will return and recommend to family and friend. Thank you both.

mary5510

Mar 31, 2016

friendly, professional, straightforward, easy. They made my purchase easy, and I feel confident I will continue to use the dealership for all my new car needs.

ghart

Mar 30, 2016

I am 100% satisfied with the sales staff and financing. They were all very personable. They made sure that I was satisfied and understood every aspect of the purchase. Thank you guys.

George Pitzer

Mar 28, 2016

This is the second car that I have purchased from Horne Hyundai and was so pleased that I came back to them again. The Sales staff was as wonderful as could be and I left completely satisfied that I have made the right decision. They are really bending over backwards to make sure that each customer is completely satisfied and confident with our purchases. All the staff was really good, especially my sales rep. James Santiago. They have included a pretty impressive maintenance plan as well. I could not be any happier. Thanks to Horne Hyundai for making my car buying such a great experience. George Pitzer

tstamm10

Mar 17, 2016

Very satisfied everything was taken care of very orderly and everybody was very professional and I would recommed your dealership to any of my friends

melindav75

Mar 14, 2016

Had a good experience. Ben was great. He was extremely attentive and he was very kind. Karl the business manager was great to talk to and explained everything in detail. I am very happy with my purchase.

unsatisfied customer

Mar 14, 2016

I had only been once before for an oil change and the service was ok. Also I was with my husband. The second time I went I was by myself and needed an oil change had no appt but the place was basically empty, I waited almost 2 hrs for the oil change and other things to be topped off plus a check on my engine area where wires connect to the fan that help cool it off. After my two hr wait I got the news with a print out paper explaining the costs to replace a wire that was completely burnt and would cost more than 3,000+ the 1,000labor fees. the man helping me seemed to pretend to care but wasnt really sympathetic after his only explanation for it was 'bad luck' it's only a 6yr ild ok car very well kept. AND when I was ready to pay for just my oil change one wiper blade replacement and a tire rotation(which he mentioned to me was included) another helpful employee quickly and kindly took of the cost I was unaware of and the original man helping kinda shook his head and walked away with a snotty remark. And the complimentary car was Is NOT worth it unless you tell them to dry your car well otherwise oh get left with water marks all over!BTW I took it to my father in law the next day and all he did was clean up the erotion over the wire IT WASN'T BURNT AT ALL!!!

xavierortiz3

Mar 14, 2016

I have been to both Horne Hyundai and Horne Ford multiple times for either myself or with family and can definitely say I feel welcome and feel that I'm getting the best deal possible. Each time our family has purchased a vehicle, the experience couldn't have been better. I always recommend Horne to all looking for a new vehicle.

dawnschurr

Mar 11, 2016

Great experience other than waiting too long for financing/signing. Alain was great, my girls really liked him and he spent a lot of time teaching them how to operate the car.

herbito1

Mar 4, 2016

my husband and i had a great experience in purchasing our elantra. James was a pleasure to work with and it did not take much to make a deal...nor alot of time...herb & tomi

OSHI

Feb 10, 2016

We have been thinking of trading our Jeep in for a Veloster and were greeted immediately upon arrival at the dealership. We had the chance to test drive two of the vehicles that we were interested in and were promptly offered a "deal" for the trade. After that the closing process took much longer than we wished but at the end everything was closed and done and we were able to drive our new car home. thanks for a good service.

HappyWithHyundai

Feb 8, 2016

We told them what we wanted and they delivered. They were all friendly and helpful. We have been using their service department for several years and got to know them. When it came time to trade in our old car there was just no place we wanted to go.

HANNASTS

Feb 4, 2016

They have a very helpful staff. Answered all questions in a timely manner and definitely made what could have been a difficult process a breeze.

SeanT

Feb 2, 2016

I brought my car in solely for a repair under warranty. Everyone, and I mean everyone, was especially cordial and attentive in the service department. They informed me of a few other services which needed attention, with absolutely no pressure, even though I opted to wait until a later date to schedule them. They were prompt and thorough & I will definitely be back! They even washed my car.

JAMESBARTON2

Jan 29, 2016

The dealership did a nice job of processing my USAA pre-arranged purchase. The coffee and donuts were also nice. No one was pushy or overly aggressive.

JORDAN.RIVERA65

Jan 27, 2016

I showed up to HORNE HYUNDAI and was immediately greeted by MR.Duval. He helped me go over options that would best fit my budget. Mr. Duval helped me every step of the way to purchasing my new Hyundai sonata as this was my second time buying a car. With him giving me every discount i qualified for I left with the best deal around. I am truly glad that I went to HORNE HYUNDAI and worked with ALAIN DUVAL.

Fatbob

Jan 26, 2016

We drove a couple of cars. We liked them both. They were both great quality used cars. We haggled over price a little bit and then signed some papers. I paid a little more than I had hoped, they sold me the car for a little less than they had hoped. I think everyone was happy with the outcome.

MARKTBOOTH

Jan 20, 2016

Although I spent more time at the dealership then I wanted to, my experience was very pleasant do to my sales person. My salesperson Neil, was always polite, friendly, trustworthy and he never made me feel pressured to buy. Rick Ashe was not my sales person, but he is very experienced with the different features, benefits and options on the Hyundai's and he went above and beyond to answer my questions. I highly recommend both Neil and Rick if you are looking to buy a Hyundai. Because of my experience with them, I will be back, and will definitely refer my friends, family and others to Horne Hyundai.

tkoman37

Jan 17, 2016

I am a first time buyer, and I was treated with great care. Royal treatment. I worked with Alain Duval, Greg, and Karl the finance manager.

CHRIS.WEHRSTEIN

Jan 12, 2016

Friendly and helpful employees made the whole experience easy and much less intimidating. This was the first time I had ever shopped for a new car, and they were able to find me a nicer car than I was expecting without going outside of my budget.

Bob Y.

Jan 10, 2016

Contacted salesman via the internet with the car that I wanted to see and when we arrived at the dealership it was ready for us to test drive. All my questions regarding the car were quickly and honestly answered. When we decided to proceed with the purchase, that too went smoothly and we felt no pressure to make any decision that we didn't want to make. The paperwork process was mostly waiting for someone else to put in the figures and for us to eventually sign. This was a few hour process but we were kept busy learning about the car and all it's features as well as the service department and all the dealership has to offer. The entire experience was outstanding from start to finish. I wouldn't hesitate to recommend this dealership to anyone. The salesman, James Santiago who was with us from start to finish deserves special recognition for his dedication to his job, professionalism, knowledge and willing attitude. He made the whole experience more that positive for us. Thanks James.

DONNAE0

Jan 7, 2016

Everyone was very nice and made this a good experience. Thank you Neil. I just stopped in to see the new cars and ended up driving out with my new 2016.

APLAWES

Jan 6, 2016

We had a great experience on the purchase of our new car. Everyone that we talked to was very helpful and answered any questions that we had. We love Horne Hyundai!

Alison Farnsworth

Jan 5, 2016

Always have a good experience with this dealership. Just purchased my second car with Rick Ashe.

deanc2s

Jan 2, 2016

I received friendly sales people along with professional service. Looking forward to my first service to check out how the service compares to other dealers Thank you

GTPCONROLLINS

Dec 29, 2015

One of the few times a actually enjoyed buying a car! The staff were very professional and a joy to interact with. I would recommend Horne Hyundai to any of my friends looking to buy a car.

DANIELBLUMENFELD

Dec 21, 2015

The pricing at this delear was about $1,000 to $2,000 dollars than some of the other dealers in the east valley. You should work with Alain Duval. He is not pushy and a great salesperson. He is also friendly and shows me all the features of the car.

JGILLAM5090

Dec 19, 2015

I had a very pleasant car buying experience. I would definitely recommend this particular place to anyone else who wants to buy a Hyundai. word

JWALDERTON

Dec 17, 2015

good deal nice guys,had fun ,my demo ride sold me combind with the waranty,roadside assitance. i also love the color and trim package for the price.

JonesQC

Dec 13, 2015

The sales person went out of his way to find the vehicle that we were looking for, and he was paying attention to things that I said. I was really shocked to get more vehicle for the money in my opinion.

DAVEEASON

Dec 12, 2015

Excellent Sales Rep (Ben Schnidgall). Very professional, not at all pushy, answered all of our questions or got us an answer and someone I felt we could trust !!

Bernidine Moss-Cabral

Dec 6, 2015

I am very satisfied with my experience 12/5/2015. I am very satisfied with everything, even though I was lost for some time....LOL!

LINDAAEMMER70

Nov 18, 2015

go to Horne Hyundai and ask for Rod Hawbaker Saleman . He will ask you what kind of car you are looking for. And he will find one for you.

WHISSIR2634

Nov 7, 2015

Ben was a very nice and courteous salesman-no high pressure from him to purchase car. The manager Craig and the finance manager were also very courteous and informative.

tomd

Nov 1, 2015

James Santiago made the process easy and painless. After working out a deal over the phone we were in and out in a few hours. No high pressure sales pitch, no games, just the price we agreed upon previously. I wasn't looking forward to the process of buying a new car but was pleasantly surprised at how it turned out.

tomd

Nov 1, 2015

James Santiago made the process easy and painless. After working out a deal over the phone we were in and out in a few hours. No high pressure sales pitch, no games, just the price we agreed upon previously. I wasn't looking forward to the process of buying a new car but was pleasantly surprised at how it turned out.

LSMITH9716

Oct 24, 2015

Very friendly and not over powering. Rod was our salesperson and was very good at making you feel comfortable though the whole process, I would recommend him to anyone wanting to purchase a vehicle.

lsnyder

Oct 23, 2015

Bought brand new 2015 veloster had it less then 6months being told the seats tearing at a seam area is normal wear and tear. Had a poor purchase and delivery experience with a manager just hanging up on me when he was in the wrong not me. At first I was thinking it just this location but now with the company not backing my seats makes me think I'll never purchase another hynduai. The car ot self is a great little car just the seat material is either cheap r i have a defect...but regardless they dont care....also was told id hear back with in 2 days never did i had to call them myself to get answer after 9 days...Never had this problem ever in my past and I've owned several new cars.

RobinS

Oct 12, 2015

I am a USAA customer and was referred to Horne Hyundai through USAA, even though I live in Tucson. I worked with James Santiago. One thing I noticed right away was how open he was about pricing and how honest he was. I am good with numbers and I like to see that the salesperson not only knows his stuff but is truthful with me as the customer. James got an A+ for both of those. James also helped me find the car I was looking for without trying to upsell me and without trying to convince me to buy something else. I appreciated that. As a Realtor, I believe in not "selling" to people but rather helping them find what it is they are looking for. It was nice to see that Horne Hyundai has the same philosophy. James was extremely communicative and even drove the car down to Tucson for me. I know they don't usually do that, but going the extra mile (or miles in this case) sealed the deal for me and left a very positive impression in my mind about the whole transaction. Because I had such a positive experience, I will go back to see James in the future when I am in the market for another vehicle. It is nice to know there is someone out there selling cars in a trustworthy and fair manner. To me, it is worth the drive to deal with people who I know will treat me well.

ArizonaRobin

Oct 12, 2015

I am a USAA customer and was referred to Horne Hyundai through USAA, even though I live in Tucson. I worked with James Santiago. One thing I noticed right away was how open he was about pricing and how honest he was. I am good with numbers and I like to see that the salesperson not only knows his stuff but is truthful with me as the customer. James got an A+ for both of those. James also helped me find the car I was looking for without trying to upsell me and without trying to convince me to buy something else. I appreciated that. As a Realtor, I believe in not "selling" to people but rather helping them find what it is they are looking for. It was nice to see that Horne Hyundai has the same philosophy. James was extremely communicative and even drove the car down to Tucson for me. I know they don't usually do that, but going the extra mile (or miles in this case) sealed the deal for me and left a very positive impression in my mind about the whole transaction. Because I had such a positive experience, I will go back to see James in the future when I am in the market for another vehicle. It is nice to know there is someone out there selling cars in a trustworthy and fair manner. To me, it is worth the drive to deal with people who I know will treat me well.

CSMWETRAIN

Oct 11, 2015

Experience was excellent. Nice selection of inventory. Treated very well. Everyone involved worked well with us to get the deal done the way we wanted.

RUTHMOYERS22

Sep 29, 2015

Ben was very helpful and answered all my questions. He took extra time and effort to make sure I received all the discounts I was entitled to.

BAKERDEB707

Sep 22, 2015

Pleasure working with Rod - I always dread the process of purchasing a new vehicle. Rod made it a positive and easy experience! Will return in the future to purchase a vehicle and will recommend Horne to family and friends.

PACKRAT5250

Sep 11, 2015

Awesome everyone was friendly and kind. I was treated with respect, offered water, and got the car I wanted. This is my third new Hyundai Accent. No other car was pushed on me, the car I chose is the one I drove away in.

tminson

Aug 31, 2015

Went in on 8/21, close to closing mind you, and was treated wonderfully. Got the car at the price budget we wanted, Hal and Carl are great, and treated my husband and I well and never made us feel bad for coming so close to closing (and closed on the car well after).

ESCRABBLEDE66

Aug 28, 2015

I emailed Horne Hyundai and drove there after breakfast. This dealer is the best in Phoenix, don't bother with the other guys, they suck. Horne is honest and really try to get you in the right car for you. They don't sell you a car, they find the car that is best for you.and no pressure!

coffeyhouse

Aug 21, 2015

Found a car on truecar.com and submitted my information to be contacted regarding it. After not hearing from them a day, I emailed the salesman listed on TrueCar in regards to its availability. He had not gotten back to me by the end of my work day so I gave the dealership a call and was told they were "hacked" and that it was not a valid sale. How convenient a hacker tapped into TrueCar and made a single post at a phoenix suburb dealership. What a random hacker. The next day at work, the salesman I had previously emailed replied only saying "where is this published?" and NOTHING else, not even a professional signature. I responded and heard nothing. Why would I trust a dealership that has mysterious single posted "hackers"... or hackers at all!... and such poor customer service in communication?

Patty and Jeff

Aug 19, 2015

We have bought several cars from Horne Hyundai and we were pleased again. James in the Internet department and Karl in finance were both awesome to work with . Took time to listen , yet kept the process moving. Another successful experience and we thank you!

TOMGIRL0923

Aug 12, 2015

The whole experience was the most pleasant ever. I don't like buying cars any more than I enjoy going to the dentist. This is the third vehicle I purchased from this location....and Hal was the most influential in helping me with buying a car that suited my lifestyle and budget and addressed any concerns I expressed. I was in and out in an acceptable amount of time and was called back with a lower interest rate and payment. My satisfaction is over the moon. Thank you.

Ralph

Aug 7, 2015

James Santiago was awesome he answered all my questions and made my car buying experience worth every single penny. I would recommend coming to this dealer because they are very outgoing and satisfied all my needs of buying my new car.

moman8up

Aug 7, 2015

After emailing Horne Hyundai concerning the new Sonata I told them I would be there after I had breakfast. I went in and was pleasantly greeted the salesman I had email James was taking care of another customer. The other sales person took me on a test drive and showed me a bit about the vehicles I told him I wanted the next level up. By then James had finished and approached me we test drove a Sonata Sport. We went inside to crunch some numbers and James came back with an outstanding deal much better than I had ever thought. I asked if he had the vehicle in a specific color and I test drove that vehicle, went back in and said Now do a bit better for me, and he did.The result, I got a great car and a terrific price and I highly recommend that you just go straight there.

DRS & CLS

Aug 6, 2015

My wife and I did extensive research on the type of vehicle we were shopping for (Crossover SUV). We are both seasoned Internet users and using it was indispensable in narrowing down our search. It is how we got involved with Horne KIA and Mike Freeland (one of their Internet managers). Without having to meet face-to-face we were able to nail down the model, options and upgrades we wanted on our Sorento EX and obtain an OTD (out the door) cost number to compare to other dealerships. This has been one of the easiest car buying experiences weve ever had largely because of Mikes professionalism and honesty. Strongly recommend anyone looking for an automobile (new or used) to link up with Horne Kias Internet team (especially Mike Feeland).

Shirley & Luciano

Aug 3, 2015

Could not ask for a better dealership. Sales personal make purchasing (leasing) a car non stressful.

Morris F.

Aug 1, 2015

I have been looking for a new car for a few months. Like you, I wanted the best deal I could get without being worked over by a dealer. Well, I found Horne Hyundai was the right dealer for me, and for you. I emailed first asking about the price of a new Sonata and James responded with some pricing. I had breakfast and visited the dealership, I test drove 3 Sonata's and then we crunched some numbers. First of all James was not trying to sell me a car, instead he assisted me in selecting the RIGHT car for me. Everything he did was transparent, step by step. There was no running back and forth to a manager. They gave me more for my trade, and handled my requests without objections. The result was a new car for me that is beautiful and no buyers remorse. Please, listen to me, give Horne Hyundai a chance. Like me, you will be surprised, in a good way!

SCENTLDY

Jul 28, 2015

In over 40 years of purchasing vehicles, this was by far my best experience. No high pressure, normal give and take, willingness to spend time with me and let me explore several options - it could not have been better. Ben, our salesman, took time with me, answered questions, let me test-drive several vehicles, without a bit of pressure or impatience. When I called the next day and said I wanted the Sonata I'd driven, he told me what to submit in advance to make our deal efficient. Craig, the sales manager, was friendly and un-rushed, as well. At no time did anyone speak down to us. When the deal was complete, we were introduced to the service manager, and the general manager even stopped by to introduce himself. Everyone was friendly and helpful. This may sound silly, but this is the first time in my life that I didn't leave a dealership with a headache. I cannot say enough good things about this dealership and the people I met there.

EB107KF

Jul 26, 2015

OUR salesman Rick Ashe was very knowledgeable and allowed us to get down to the deal we were looking for quickly. The staff was friendly and took us through the buying experience quickly.

Kellie

Jul 21, 2015

Awesome service! Turned a stressfull buying situation into a pleasant encounter!

CAHILL_DOREEN

Jul 8, 2015

This was the best car buying I have ever experienced. No pressure... honest answers... I was most impressed that each person I spoke with, without being prompted, told me how much they enjoyed working at this dealership and enjoyed their collegues. This is definitly reflected in the customer service.

judychitt

Jul 8, 2015

just the fact that there has been no response, lets me know there is no integrity whatsoever at Horne . i have registered a complaint with the BBB. i am so angry!this loan was suppose to go through Bank of America, at 2.99 interest. I sat in your office- James- and pulled up the B of A website and got the pre-approval. There was no mention that Horne Hyundai did not have an association with B of A. It was told to me at the time of signing that this was a starting point- 3.49 and they would get hold of B of A on Monday and confirm the pre approval and complete the paperwork.and it's not the fact that it is a matter of a few dollars difference per month. it is the fact that Craig lied to my face when i asked him directly when i brought the spare key for my Buick Encore the following Wednesday. i specifically asked him if Carl got the 2.99 through B of A for me and he emphatically said yes.you have lost one good customer and many more that i can advise, not to go to Horne.

Michael

Jun 26, 2015

I recently went into Horne Kia to fix my 2011 sorento. My car was no longer under warranty so I decided to talk to them about getting a new Kia so i can get back under warranty. I spoke with Mike Freeland on the internet crew. When I arrived at the dealership I was greeted by Michael and Barbara who would eventually be my sales agent. My wife and I had our two children with us. Our daughter who is almost 5, and our son who is only 18 months. They brought us in, turned on cartoons for our kiddos while I went on my test drive. When I came back, Mike had brought Pizza for my kiddos to eat since it was dinner time. He then proceeded to put on the disney channel on one of the main tv's so my kiddos could be entertained while eating. I have never experienced such amazing service while buying a car. These guys truly put the customers first and I will go back to them for service, or even to purchase another car.

Rob W.

Jun 20, 2015

Just wish they could have taken more time to really clean the new car before I took delivery. Windows were a bit dirty...but all and all it was a GREAT experience.

desertrose

Jun 16, 2015

My husband and I had been shopping for a new car for about a month, we dealt with high pressure sales people and dealerships that didn't seem to care about us at all. A friend recommended Horne Hyundai to us so we decided to check it out. Ben introduced himself as soon as we got out of our car, he was very fun to deal with, knowledgeable about the Hyundais and was very honest with us. The finance manager Karl was also very honest and took time to answer all our questions. We love our new Sonata and will recommend everyone we know to Ben and Horne Hyundai.

D & D

May 19, 2015

The previous day we had been to a different dealer and it was everything you hope to avoid. We almost didn't stop in to Horne because of the previous days experience. So glad we did. Barbra and the rest of the staff were great. Even on the points we couldn't agree on they explained their side and I felt great about the deal we got. One more thing, the restrooms were spotless.

annettey

May 14, 2015

James at Horne Hyundai was very friendly. He answered all of my questions. He was professional and very knowledgeable of all of the ends and outs of the sonata even with all of the high tech like Bluetooth, xm radio & setting that I can now customize for myself.

Kim Uma

May 11, 2015

James I dealt with on the phone yesterday and he got me prepared to come in with all of the necessary documents to have a smooth experience. He was going to be off today so he told me Hal would be taking care of me. What a pleasant, positive person and such a joy to work with and chat with during the process which we all know is a long one. Once Karl, the Sales Manager, was ready for me I found out we went to the same college for part of the same years so it was great to chat with him about our alma mater while I was signing on the dotted line numerous times as is customary with financing a vehicle. I had an excellent Mother's Day with these two gentlemen, my daughter and my best friend going through this process. I am thrilled I chose to go to this dealership and if need be in the future will go to them again.

Kim Uma

May 11, 2015

James I dealt with on the phone yesterday and he got me prepared to come in with all of the necessary documents to have a smooth experience. He was going to be off today so he told me Hal would be taking care of me. What a pleasant, positive person and such a joy to work with and chat with during the process which we all know is a long one. Once Karl, the Sales Manager, was ready for me I found out we went to the same college for part of the same years so it was great to chat with him about our alma mater while I was signing on the dotted line numerous times as is customary with financing a vehicle.I had an excellent Mother's Day with these two gentlemen, my daughter and my best friend going through this process. I am thrilled I chose to go to this dealership and if need be in the future will go to them again.

Barb

May 6, 2015

Went there on a whim. Looking for a totally inexpensive Kia for my daughter. Probably the smoothest transaction in my lifetime. Ask for Barbara Bloss. Great help, no pressure.

cloak365

May 5, 2015

Hal at Horne hyundai was a excellent sales person. He made the car buying process fun and not stressful at all. He was also very knowledgeable about the cars that he sells and makes sure he answers whatever questions you may have. I highly recommend going to Horne hyundai.

MesaAZ

Apr 21, 2015

Go see Hal Macit at Horne Hyundai! He was friendly, professional and knowledgeable. I was on the market for a new car. Horne Hyundai was my first of what was suppose to be three stops to check out new cars. Hal wasn't pushy at any point in the process and was very friendly, which made the entire buying experience excellent. Hal made the entire process so easy that I never made it to the other two dealers. Not a practice I would recommend to others but because Hal and his leadership team where so honest and friendly, I felt very comfortable buying my car from them. PS I decided on the Sonata! I love my car!

Jackie Bowman

Apr 11, 2015

A very good buying experience. I will refer you. All employees customer oriented.

dtellsAZ

Mar 30, 2015

I have tried too often to make Horne Hyundai my dealership. Here are the options: (a) they hire only ignorant, incompetent folks, (b) they train their people to lie to maximize revenue even if it means losing customers when they get caught.They gladly set appointments for service work but are surprised if you show up (dont know your name, dont know why youre there, dont have the part they promised theyd have, ridicule you for not giving them time to order in the part). When they finally get the part, as an appeasement they FedEx it to your home . . . . and its a must be installed by a dealer part. They tell you a part you already possess cannot be used simply to force to buy new (when the part you already have is new and is the same they want to sell you). They offer to wash your car as a courtesy, only to return it dirtier than when you drop it off.

Walt Miner

Mar 11, 2015

I would be hard pressed to find a dealer who cares about the customer more than this dealership. Sales person was great, no pressure. Finance manager is a joy to do business with.

Horne Hyundai

Mar 5, 2015

James was very informative, helpful and trustworthy. He made my buying a new car an awesome experience.

kns

Feb 25, 2015

We just wanted to thank BenSchmidgall,Craig Darrow,and Joe Donfrillo for the excellent job they did for us today. These guys worked tirelessly to find just the right car for my husband and I (good price,great mileage) . Being on a fixed income this was no easy job and they did it effortlessly ,all the while being friendly and never pressuring us. Will be sending everyone their way. Once again thanks guys.

KathyW

Feb 17, 2015

The whole process at Horne KIA with Barbara Boss was pleasant and not what I expected from my past buying experience. In less than two and half hours, I was out the door with a new car. The trade in and the financing went quickly. Barbara was the best sales person I have ever worked with. I rate her at 10+.

mudbone

Feb 12, 2015

I was looking for a used vehicle for my daughter who did not have a lot of money. While browsing used car sites, I came across an almost to good to be true price on a 2007 Hyundai Tucson at Horne Hyundai in A.J. We went out to see the car early in the morning to verify its existence. The car was very clean, representative of the miles that were showing on the odometer. After the test drive, the conversation about price began. It seemed that the car had been advertised at the wrong price on several websites. To their credit, there was no effort by the dealership to raise the price of the car. Our salesperson, Rick, made it clear that the price posted would be honored. My daughter is very happy with the car even though she had to learn how to drive a manual transmission.

mudbone

Feb 11, 2015

I was looking for a used vehicle for my daughter who did not have a lot of money. While browsing used car sites, I came across an almost to good to be true price on a 2007 Hyundai Tucson at Horne Hyundai in A.J. We went out to see the car early in the morning to verify its existence. The car was very clean, representative of the miles that were showing on the odometer. After the test drive, the conversation about price began. It seemed that the car had been advertised at the wrong price on several websites. To their credit, there was no effort by the dealership to raise the price of the car. Our salesperson, Rick, made it clear that the price posted would be honored. My daughter is very happy with the car even though she had to learn how to drive a manual transmission.

Matthew L.

Jan 6, 2015

I had excellent service from Gina H. and the rest of the Horne Kia staff. They were able to make the buying process very easy and made sure to explain everything in detailed.

Phil

Dec 31, 2014

James sold me a great vehicle for a good price. He definitely explained everything about the car, the incentives, and the cost which made my purchase easy. No pressure and was a pleasure to speak with.

Mike

Nov 14, 2014

I was dreading going to the dealership to purchase a new car, but Brent, Joe & Ralph all very friendly and I did not feel pressured into buying. I had a trade in that was not worth much but the got the numbers to work for me. I am extremely happy with my purchase. I have used the service department for years and they have all ways been very up front with costs and trying to find parts for me that are not as expensive.

Brian L

Nov 6, 2014

First Ill start with saying I'm an engineer so I researched the dealers and cars to death not leaving one cent on the table. Barb Bloss was patient with us and was okay with us test driving 3 different times. There was ZERO pressure to buy and she was very knowledgeable. The car buying process went even easier. I had every dealer in the valley arguing over price. I even went to another one that said they could beat Horne Kia but got the run around. Ill let you figure out which one that is but you can tell by the reviews. I shouldve known better. I asked Barb once if the final price was the final price and she said yes and that's exactly what I got when I went there. Simple process and I drove home that night. GO here if you want a simple easy experience. Cant express that enough.

Pfeifer

Nov 3, 2014

We were dreading going to the dealership to purchase a new car, but Stu turned it into a pleasant experience. Everyone was very friendly and we did not feel pressured into buying. Stu was patient as we made him run back and forth to find the right car. We are extremely happy with our purchase.

Nik1111

Oct 29, 2014

I had been looking for a new car for sometime. I had bought 3 Hyundai's already and sought that Sonata 2015 would be my next car. It has great gas mileage, appearance and many standard features. Dealing with this Dealership had been a pleasure! They have Great Team, starting with their Internet Managers Brent Beck and James Santiago and continue with their Finance Department Person /sorry I forgot his name/. They had been honest, upfront and I spent much less time there than buying my other Hyundai's from different dealerships.

the Wilsons

Oct 15, 2014

Just purchased a 2015 Sonata sport checked on line and got a quote from Brent was almost to good to be true so we drove the 60 miles to check it out Brent was busy with another customer so he turned us over to James what a polite thoughtful well informed salesman. He made sure we new everything we could about our new purchase the buying process was easy quick and obviously very good Kudos guys what great customer service from all you guys at the sales force all very friendly and helpful thanks again

lw and ww

Oct 12, 2014

Great job was quoted a price off the internet from Brent , was a very good offer so we drove the 60 miles and not only was the offer good they even beat it after we got there. Was helped by James very thoughtful and courteous great job thank you Highly recommend this dealership KUDOS guys thank you

RJB49

Oct 6, 2014

On 9/06/14 I purchased a 2011 Nissan Frontier and traded in a 2011 Ford Ranger. The deal was fair and pretty easy. And Fred Severt and Ralph were great to work with. The problem is that of this writing on 10/06/14, the loan on my trade in is still not paid off a month later. I have two loans! Yes, my bank is out-of state, which slowed things some, but the check sent from my bank for the new purchase (the Nissan) was cashed on 9/24/14 by the dealership. But yet, the loan on the trade-in is still not paid off! Why?? And...the Ranger I traded in is for sale at the next-door Horne Ford store even though they haven't paid for it. Is this even legal? I've had so far a couple nasty letters to deal with..one from the State of AZ, and one from my bank wondering why I've dropped the insurance on the Ranger. It's because I don't own it anymore is why. This is an unnecessary hassle. Isolated experience? Not really...read on... In June of this year, my wife bought a new Ford Escape (great car!) from Horne Ford and traded in a 2012 Ford Fusion. Yup, same situation...the loan on the trade-in took a month to be paid off even though my wife got her new-car financing that time through Ford Credit. Again we had to call our out-of-state bank and make apologies about our loan not being taken care of. Overall, the sales staff at these two stores we have worked with are great. And the service dept. at the Horne Ford store is first-class..they really step up. But the bookkeeping....what a mess.

Lauren

Sep 18, 2014

This past weekend I purchased my first new car from Mark at Horne Kia. I was plesantly surprised by the quality of customer service from not only mark, but everyone we worked with in the process. I never felt pressured to buy or felt that anyone was too pushy. Everyone took their time in explaining everything in detail to us.

GIna, Steve, Barbara

Sep 4, 2014

I was looking for a pre owned car ending in having a brand new one. the quality of the service for all people working with me was simply super. I received nothing but a great personal attention to my needs and the car i was dreaming on! Thanks from Marco to Gina, Barb, Steve!

J.Berger

Aug 31, 2014

We were greeted by Steve who was a fairly new salesman at Horne Kia. He asked us what car we were interested in and for the details we were looking for. He said he would find exactly what we wanted and did just that. He showed us an 2015 Optima with everything we wanted. We took it on a test drive and he was very helpful in getting us familiar with the car. He was quick to get us information on the car and brought over the manager to negotiate price and payment. The manager worked with us to give us a price within our budget. There was no pressure from Steve or the manager to make the sale. From beginning to end, it was the best experience we've had purchasing a car. We'd gladly recommend Steve and Horne Kia to our friends.

EdannaMom

Aug 20, 2014

We visited Horne Hyundai on a Sunday and was not able to come to an agreement on the deal we wanted, so we went home. Little did I know that James Santiago was continuing his quest to get us the best deal possible. He contacted us on the following Tuesday with an amazing deal on the car that we wanted. We would completely recommend Horne Hyundai for all your car buying needs! Thank you so much Horne Hyundai!

Krystie

Aug 18, 2014

After getting off the phone with several dealerships looking for a good financing option and either getting the run around or simply a rude response, I finally got a pleasant person on the phone. Her name is Gina Hernandez-Duval from Horne Kia. She was responsive to my needs and desires. I had an idea of what I wanted in a car and I knew what I could afford. Gina found the perfect car for me and her manager helped make it happen. I was so excited to trade-in my old Kia for a brand new lease. No hassle, no frustrating run arounds. They did initially come back with offers that were way outside my price range, as I expect from any car dealer, but they were not pressuring when I told them that I just could not fit it into my budget. We negotiated a deal that we were both comfortable with.

Shelly Fuller

Aug 18, 2014

I had a wonderful experience buying a new car. This was my first new car and they were very helpful.

Nate

Aug 17, 2014

I bought a 2014 Kia Soul from them. No pressure to buy, No hassle, and got a great deal. Sales woman's name was Barb so ask for her she will do you right!

Star Nigro

Aug 17, 2014

We went to purchase a new Kia Soul. Barb was amazing!! She listened to us and showed us exactly what we were looking for:) Best car buying experience!

E.Garcia

Aug 3, 2014

Floyd and Hector were great in fact i came back the next day and bought my wife a new car as well. Horne Kia is the best- you'll get screwed with the rest :)

Barr Huefner

Jul 14, 2014

We recently traded in a car with Horne to upgrade to a Santa Fe and they were great! They gave us great price upfront for our trade in and with no haggling came in right on the price we were looking for Santa Fe. After a couple of BAD HAGGLING experiences with other dealers - Horne cut to the chase and nailed it!! James Santiago was honest and fair without going back and forth to his "manager" to weasel more money from us. He gave us a great price for the trade in and a great price for the new car! Great experience!

kimmo

Jul 4, 2014

After a miserable experience with another dealer, we went to Horne Hyundai and worked with James Santiago, internet sales rep. He was a pleasure to work with; he was knowledgeable about the cars, professional and well organized. He made the buying process smooth and quick. When we went to pick up the car, he was prepared and moved the process along to get us in and out ASAP.Karl Cole (business manager) was also very friendly and organized getting all the paperwork signed.All in all, this was one of the best car-buying experiences my husband and I have had. We strongly urge potential Hyundai buyers to visit Horne Hyundai.

joseph saldibar

Jun 25, 2014

very pleased with marc . no pressure very helpful in meeting my needs. willing to go that extra step to satisfy.

Kathleen S.

Jun 21, 2014

I have owned Kia's since I purchased my first 99 Kia Sportage always have been happy with the service and faciliies in Illinois and now in Arizona.

Jeannine & Rod

Jun 11, 2014

We wanted to make sure we were not sitting in the car buying process for hours on end. We had already done our research and knew what we wanted and what we could pay. I appreciate the staff respecting that and moving us through the process swiftly.

M Hamster Bova

Jun 4, 2014

I bought a 2014 Kia Soul and love it. Sales people were great, not pushy at all. I would purchase a car from them again.

GregoryK

Jun 3, 2014

I just wanted to thank Stu and the team at Horne Kia for a rewarding car buying experience . The entire team navigated me through the purchase of a 2014 Kia Soul & I couldn't have left happier than I did. They were professional, courteous, educated, & extremely patient with me. I'm already recommending them to my friends and family. I look forward to doing future business with Horne Kia. Thanks guys!

Neff family

May 26, 2014

We bought a 2014 Kia Optima from Floyd Foster at Horne Kia and had a great experience! We felt very taken care of by Floyd and everyone there! Would definately buy another car from them! Thanks Floyd!

Sandi Skinner

May 26, 2014

Just leased my 2nd new car from Horne Kia...very professional, friendly and willing to work with you. No pressure-sales at all, which made it an even more wonderful experience!

Deb English

May 19, 2014

Oh My Goodness , my experience was a Great One , Ron was a Great Guy , Thanks Ron , Ernest and Diego was also Great I was treated very well , and I will also come back to get another car here too ! Thanks for being so nice ! Yea for the Boys ! Deb. English

AturnEaz1

Apr 28, 2014

This place rips people off their service department is a complete rip off do not go to this dealership or they will rip you off!

Anthony Scheffner

Mar 15, 2014

We will definitely be back. Best car buying experience ever. Great customer service ! These guys know how to take care of their customers. Thanks for the new ride!

Shane

Mar 13, 2014

I bought my new 2013 Kia Rio from Gary and he was more than helpful. He understood what I was looking for and made it happen! Very impressed.

Grant J

Mar 6, 2014

Brent Beck was a fantastic salesmen easy going and not pushy. He just let my wife and I pick the car we wanted and he handled the rest. Thank you very much Brent. Grant J

Berenice

Feb 17, 2014

I was helped by Jacob Delaney, I knew I wanted a Kia Optima but he helped me find the one that would meet my monthly cost. He wasn't pushy at all, he was very caring and did his best to find the car that fit my needs. Didn't just throw offers at me. Must say he has been the best sales person I've worked with, I was car shopping for months and I'm so glad went to Horne Kia. I walked out feeling great without that gut feeling of what did I just do. I would recommend Jacob to anyone!

Daisy

Jan 2, 2014

Worst taking ownership of a car known to man! So much for having a pre approved loan..they processed me through the system making it decline so that it would bounce back to them granting them the power for finding funding for the car. Oh and that's just the start of the wonderful experience...nothing I seemed to say seemed to be heard by them....so good luck..I do not wish to rant on and on...as it won't do much good..just beware! I personally will never purchase anything again from this dealership or people! Nor refer anyone to them.

siva

Dec 24, 2013

Horne Hyundai sales people are very pro active and able to commit to the pricing which they have quoted. Their pricing is the best within the valley. Overall they are very good in keeping their promises.

Gary and Joanne

Dec 15, 2013

We bought on line on Fri and they delivered it to us in Casa Grande on Sat a.m. We were very impressed with the service and also the representation of the car we were receiving. It is not easy to buy sight unseen, but they supplied me with plenty of pictures and information on our new Hundia Tucson... Thank You Brent Beck for putting up with me... Gary

Tilleman Family

Nov 25, 2013

Just bought a 2013 Elantra sedan with help from Austin Hart at Horne. Super convenient, initiated by a marketing email offering special financing. We requested a quote, which arrived in a timely fashion, and decided to investigate options in person. We had some specific requirement requests - ideally, we wanted a manual Elantra Touring. Discovered upon arrival that the Elantra Touring has been discontinued. :( Austin brought us a sedan to test drive - my husband LOVED the 6-speed transmission, and we were sold. Buying experience was smooth as glass, with no high pressure sales tactics or good guy/bad guy manager involvement. We had specific payment requirements, and the team worked hard to meet them without suggesting we go over our budgetary limits. Only glitch, if it can be called that, was that the paperwork generation took longer than expected. Maybe hunger played a factor in our perception. :) Overall, a great buying experience. Would definitely go back or recommend to a friend.

Purchashing

Nov 22, 2013

I came to this dealership with the intention of making a purchase but was treated poorly and mostly ignored in favor of a customer who was looking at spending a lot of money. It seems your only important at this dealer if you are spending a lot of money it seems price matters here .

Diane Brisson

Oct 29, 2013

I bought a car from Greg Pope. He was an awesome salesman.He went over every detail of my car with me. I was very impressed. I could not have asked for anything more. I had no question as he had given all the answers. I would definitely recommend anyone to this dealership and absolutely tell them to ask for Greg Pope. Amazing!!!

Kimberly H.

Sep 14, 2013

Fred is the best! This is the second car I purchased from him and the experience this time was as great as the first. The day we stopped in, he wasn't there and the other salesman that helped us was very helpful and answered the questions we needed answered before being able to buy the car. He also had Fred call us the next day to finish up the details. Sales manager also terrific. Will continue to but my cars here. In fact, I loved our dealer so much I named my first car after him as well as my second. Fred and Fred Jr. :-)

khamelton

Sep 14, 2013

This is the second car bought at this dealership. First time I bought a car, it as no pressure, laid back, great deal and I can say the second time was the same AWESOME experience! LOVE FRED! Survey however is irritating as this is the 6th time I ave tried to submit and it keeps saying I don't have a t least 25 words and clearly I have more than that! I would NOT RECOMMEND THIS SITE!

Lacy Collins

Aug 4, 2013

I went there to buy a car and everyone was extremely helpful! They went above and beyond to help me get out of my old car and into my new one. I would recommend this dealership to anyone!

LEXNZAYM

Jul 23, 2013

MR. POWELL WAS VERY PROFESSIONAL, AND A PLEASURE TO DEAL WITH. HE WAS HONEST ABOUT WHAT WAS NEEDED AND NECESSARY FOR MY VEHICLE TO CONTINUE RUNNING SMOOTHLY. HE ALSO INSTRUCTED ME IN WHAT WAS NEEDED FOR THE FUTURE UPKEEP FOR MY VEHICLE. I WOULD HIGHLY RECOMMEND HORNE HYUNDAI AND ITS SERVICE DEPARTMENT FOR MY FRIENDS.

burr623

Jul 1, 2013

We had an awesome experience at Horne Hyundai ! From the internet price quote to our phone conversations with Austin Hart ,our sale assiocate(who was charming , courteous,and very knowageable)to the out the door car price everything was done so professionlally accurately. Earlier in the day,.we had left another Hyundai dealer who tried to low ball us and they were dishonest with their price quotes.So from the moment we walked into the Horne Hyundai ,it was a great experience. We were greeted and treated with respect. Austin Hart was both fun and very through. Mike the financial manager was also through and pleasant to work with. Alll in all we have to thank the Horne Hyundai for an awesome car purchase. Thank You so very much the Atha,s

gammacara

Jul 1, 2013

I went to buy the new Santa Fe and what great service I received. Thank you Hyundai!! I will recommend you to all. Thank You!

tucsonfunk

Jun 19, 2013

The buying experience at Horne Hyundai was excellent. I do not like to waste time negotiating, just give me your best deal that is fair for both parties or move on. Plus, I was driving in from out of town and wanted to settle on the best price available prior to arriving at the dealership. Michelle, Austin and the gang exceeded my expectations and took care of me without any added pressure or surprises. Very pleasant experience and will not hesitate to go back for my next Hyundai.

tucsonfunk

Jun 19, 2013

Excellent buying experience. They presented their best price, and it beat everyone else in town. Plus, they were very generous on their trade-in allowance. I never felt pressure to do anything I wasn't comfortable with. I would highly recommend this dealership to anyone who wants professional, courteous attention.

fsbrice

Jun 15, 2013

I really appreciated the customer service and how easy it was for a sales person to listen to what I wanted in a car. The sales team in general put forth the effort to get the exact car delivered. That car had everything I wanted and that made me especially happy.Yes, I would recommend this dealership to friends and family. I know that they would be in good hands with this dealership.

Thomas B. and Michele H.

May 12, 2013

We purchased a 2013 Elantra from Ron at Horne. The entire experience far exceeded our expectations, from the moment we walked onto the lot. Ron went above and beyond to explain not only the car's features, but the entire buying process. Even after we were sold and being financed, Ron continued to assist us until the moment we drove off the lot. We definitely will recommend Ron and Horne Hyundai and plan to return to buy our next vehicle and beyond. We also had a wonderful experience working with Karl Coles on the financing.

lilypoo

May 12, 2013

Amazing experience--far exceeded all expectations. Salesman Ron Bennett is a gem and truly went above and beyond in explaining the car's features, answering all our questions and continued to work with us even after we had already decided to buy. Never felt pressured or stressed about the price or the financing. Karl Coles was outstanding to work with as well. Will definitely recommend and return for future vehicle purchases.

Sgt. Jack

May 7, 2013

I'm very happy that I shopped here and most pleased that Ron greeted me at the door.

tess

May 3, 2013

Hi i worked with Joe Wilcox Internet Manger he was outstanding!!!!! As i am a female it is very hard to go into a dealership because you really dont know how it works. i am so glad i meet Joe because he got me a great deal on a 2013 Elantra Limited. Also gave me more for my trade then other dealerships did. Joe also walk me through the steps. step by step and helped me with any question i had. when i got to work the next day everyone said how did you do that lol!!!. Thanks again Joe i will send as many people as i can.

New Elantra Owner

Mar 22, 2013

After doing many many hours of research I decided on what I wanted. I attempted to contact two other dealerships with no response. I shot a message to Horne and had an email reply from Austin Hart, internet sales manager within an hour or so. It wasn't an hour after that I was at the dealership and he already had the primary choice of mine ready for a test drive. He was very helpful, and took time to explain about everything I asked. Basically I was driving home with my new car less than 6 hours after I sent my first message.

Glen Smith

Dec 5, 2012

I just bought the 2013 Elantra from Mike Mead at Horne Hyundai. He was the best car salesman I have had the experience to deal with. Mike was very personable, answered all my questions was knowledgeable about his products and helped me through the entire process plus his price was far better than other dealers in the area. The car was very cleanplus the windows were tinted before I saw the car. Great Job.Nice service dept. Horne Hyundai is in Apache Junction, AZ.

flyhi152

Aug 12, 2012

I went to this dealership to get some information about a new Hyundai Accent. The dealer, Chris treated me like a prison guard from the first minute I arrived. Obviously this dealership believes that customers stand in line to buy cars from them. I am wondering what kind of people would buy from a dealership that talks down on customers like they do. I walked away after a 3 minute conversation with this sales person without even looking at one of their cars. Besides me there was only 1 customer on the entire lot.

madair6050

Jul 20, 2012

Three years ago my 80 year old father in law went to this dealership to buy a new Genesis. He was treated badly as he was old, could not walk well and did not dress fancy. He wound up purchasing a Genesis elsewhere and paid cash.I felt that after this length of time things must have changed so my wife and I went to purchase a 2013 Sonata. The price was right, salesman nice and that's where it went down hill. After agreeing on a price and the car we wanted they told us they could get it from another dealer. The next day they called my wife saying the dealer who had our car would not release it them that it had been sold ( I called and it was not sold) then tried to sell my wife a 2012 demo model that was not the same package as the original for not much of a discount. I believe that's called bait and switch. We got our deposit back and proceeded to Chapman that had the car we wanted only to have a negative experience there. These two dealers are SLEAZY - BUYERS BEWARE!!!

Doc007

Feb 27, 2012

BEWARE!! Unequivocally the worst experience ever- not just at a car dealership. The salesman was quite objectively sleazy. Pressure, fast talk and disinformation was his game. He was like a characterfure of a used cal salesman but selling new cars instead. When the deal fell through, he actually called my girlfriend and me obscenities and began screaming at us and berating us. He literally threw our keys at us and wanted to go outside and FIGHT. The guy was truly and completely insane and his co-workers had to physically restrain him. The sales manager was NOT apologetic but one of the other salesman was clearly ashamed. As a physician and military officer, I strongly cautio you against choosing to investigate Hyundais at this very small and shady dealership. My only explantation is that Apache Junction is the methamphetamine capital of Arizona and perhaps the dealership has an employee pool limited to such unstable individuals.

RUDNROD

Sep 3, 2011

My husband and I had been in on a Friday and were looking at a used vehicle. We were not happy with the deal and decided to look at other vehicles elsewhere. On Saturday before heading to another dealership, my husband called our salesperson Tony and asked how far apart we were on a deal. Tony checked with sales manager Joe Donofrio who said we were $535.00 apart, my husband asked if we could do any better. Joe (who could be overheard in the background) stated to drop the $500. We went in to but the vehicle. When it came time to sign paperwork the $500 was added back in. To make a long story short, Joe ended up firing our saleperson Tony right in front of me when he backed us up and told Joe that he had said to drop the $500 ! I found another salesperson on the floor who said he had heard Joe say to drop the $500 also.I contacted the general manager who in short told me they had had other problems with Tony and this was a last straw type situation--He pointed out that he had found another employee from the service dept (who would therefore have no interest in the deal) that heard Joe say to drop $35 from the $535 not $500. He wanted to know if we were still interested in the vehicle. He did also tell me he had discussed the matter with the owner of the dealership. When I tried to reach the owner I was told he was out of town for a week and unknown when he would be able to get back to me.I feel the sales manager told us one thing to get us into the dealership. I feel it was wrong to fire an employee for being honest. Even if it is true that the salesperson had a history of problems, you do not reprimand or fire an employee in front of the customer. Not even an apology from the general manager about the unprofessional behavior of the sales manager.

MIKEROOM

Aug 23, 2011

THESE GUYS WERE GREAT THEY GOT MY CAR DONE ON TIME AND UNDER BUDGET I WOULD RECOMMEND THEM TO MY FRIENDS AND FAMILY TRY THE OUT!

payost2

May 6, 2011

We visited Horne Hyundai to shop for a pre-owned Santa Fe. We did not see anything that would work for us. So my wife and I went inside the showroom and sat inside a 2011 Hyundai Sonata Limited. WOW! My eyes were stuck wide open and I felt like I was sitting inside a candy store. Tony brought around a 2011 Sonata which we took for a test drive and absolutely fell in love with the vehicle. I'm 6'2" tall and there is more than enough interior room both in the front and back. The overall buying experience was extremely positive! We worked with the General Manager in the finance office who was extremely careful explaining all our options. When we get around to purchasing our next car it will be from Tony at Horne Hyundai. VERY NICELY DONE!!!

Fairplayrb

Nov 20, 2009

I love the guys and service at Horne Hyundai and have been using their service facilities for over five years. The service reps are always friendly and helpful and even though my car is now over 5 yrs old, it gets a free wash with every service! How great is that!! I'll be buying another Hyundai from Horne soon because this dealership takes care of its customers. The only weak element in the dealership is the customer lounge. Feels like a Big O waiting room, but there is usually free popcorn.:)Bob Bass

ghart

May 13, 2009

Initially I knew I wanted a small SUV - New or used. I test drove both and chose a used 2007 Tucson. At no point did I feel presured--I felt they were going to do what they needed to get me into what I wanted. The following day I called and told them what my choice was and what approximately I could afford and where I wanted my payments to be. That afternoon I picked up my vehicle. Two weeks after my purchase, my daughter, grand daughter and I took a trip to Utah and loved every mile we drove. Thank you Horne Hyundai for your customer service. I feel like I am part of the Horne Hyundai family.

mpjones

May 5, 2009

Horne Hyundai did a fantastic job of taking care of me while my vehicle was being serviced. I really enjoyed my experience there, the employees made me feel like they really cared about me. The service advisor Lynn and Service Manager Charlie gave me the most attention I have ever received at a car dealership. Great Job Horne Hyundai!

coyotecreekcanyon

Apr 2, 2009

if you want service at horne hyundai,make sure you have a deep wallet.really deep.if lynn,the service rep is your rep at horne hyundai in apache junction arizona,she is on commision and she and mr horne will screw you if they get a chance.i have 3 belts off my car that a seasoned veteran mechanic says did not need replacing.they are screwing people left and right out of their hard earned money.buying any brand of car or truck from the horne auto group in arizona or any place on this planet from them is a grave mistake.steven perry sr ,gold canyon arizona ,,480-671-3057