Used Cars for Sale at Huffines Hyundai Plano in Plano, TX

savannah.jones910

Nov 8, 2016

Mr.spencer's was very helpful and made my first car experience easy going and non- stressful. I recommend him to everyone who is looking for a car with no problems.

scaggs459

Nov 8, 2016

Salesman and other staff went above and beyond my expectations. Never overbearing, the process was moved forward quickly and efficiently. I am very satisfied with the price. I will definitely be referring my family and friends to Huffins Hyundai

zimmerdave

Nov 8, 2016

This dealership is great. The staff was great. Spencer was great. I will return in ten years when i'm ready to buy my next car.

ivysplants

Nov 5, 2016

Everyone at the dealership was extremely helpful and curtious. Along with my best intrest in mind for the purchase of my new car. John went out of his way to make sure I understood before he went on to the next step. Kyle was extremely informative to ensue the numbers were wright and helping me with the pay off of my trade in.

Elantra

Nov 4, 2016

Milo Jackson was very helpful, polite, and professional. By far the best experience I have had at a car dealership and would definitely recommend Huffiness Hyundai in Plano

ahunter0

Nov 3, 2016

Dear Tommy, Roosevelt, Lamar & David, I wanted to personally thank all of you. You ALL worked so hard on my deal to make it happen. I truly want you all to know this was once again, THE BEST and most pleasurable car buying experience I have ever had. Working with all of you was great. I truly feel a part of the Huffines Hyundai Family. Please feel free to use me as a reference anytime. Tommy, I especially want to thank you. You are the BEST. Your professional and friendly attitude is why I came back to deal only with you. I want you to know you how much I appreciate you as true friend. When I left the dealership last night I knew I had made a great vehicle choice. You are a true professional Tommy. Your passion & sincerity to help us is the best I have worked with. Lamar, the close out process was very professional and effortless. Roosevelt, I also want to thank you. You went beyond the call of duty to help my family. I truly want to express how much I respect & appreciate you. I cannot imagine going anywhere else to purchase another vehicle. I also want to thank your Service Department for taking such good care of our cars. They are such a pleasure to work with each time we have brought our cars in for service. Good Job!! Please pass my appreciation along to Ray for creating such a wonderful environment & team to work with. Thank you from the Hunter Family. AJ Hunter 972-795-4905

dwightmathers

Nov 1, 2016

I love my new 2017 G80 and my leasing experience was straight forward and professional. I had heard good things about Huffines and I was not disappointed.

harryroy

Nov 1, 2016

Kevin did a wonderful job he helped my wife fine the car she wanted and she appreciate his professionalism.he showed her how to operate all the add ons properly

ira.joe83

Nov 1, 2016

Been salesmen of the year. Very nice guy. Made everything easy. Went beyond to get what I needed. I would go to him for anything I need. He cool person to be around

eranjourno

Oct 31, 2016

Andrew was top rate. He provided me all the information I needed, and made the over all experience very easy. The finance gentleman did not try to push any products but did provide me the choice of adding some. I ended up purchasing the GAP insurance.

tetrick

Oct 29, 2016

This is our 3rd new Hyundai vehicle purchased from Huffines. The G-80 is our 6th Hyundai to own. We have used Huffines Service Department since 2007. We have found them to be excellent in maintenance, warranty repair, and competitive in price. The Service staff has always been very eager to assist in any of our service needs. The Sales and Finance Departments have always been very courteous, professional, and responsive to our requests and our needs. Our Salesman, Frank White, who has delivered 2 vehicles to us, has always been very well informed regarding the vehicles, and always available to assist in our transportation needs. Mr. Lamar Rogers, Finance, has assisted us in the leasing of our last 2 Hyundai/Genesis. We have found him knowledgeable and professional, both in completion of paperwork and options available. Mr. Roosevelt May, GMgr, has always been the ultimate professional dealer representative and has always been responsive and accommodating to our needs. He is a "bedrock" to this dealership!

bevo4ut

Oct 28, 2016

The staff was great, I will recommend friends and family to shop at the Plano Huffines Dealership. I never once felt pressure and they provided me additional information on rebates, because they shared the information I actually upgraded my car purchase

coonab

Oct 28, 2016

Jon Kan was very professional and easy to work with on our new vehicle purchase. He assisted my daughter with a test drive and explained all options and functionality. We negotiated the deal via text and email prior to my arrival and everything was prepared making the transaction smooth and efficient. I will recommend Huffines Hyundai and particularly Jon Kan to anyone in the market.

esme.liz12

Oct 25, 2016

I had a great experience buying my new vehicle. I couldn't be more satisfied with the way I was treated and the condition of the vehicle I purchased. Thank you for always putting the customer's needs first. You all did great! From greeting, to selling, all the way to financing and orientation of the vehicle. Thanks again!

dhanveer.batra

Oct 22, 2016

Very important as after escalating I came to know the person who was helping me was new and made multiple false promises.. Mention below a quick narrative of my experience: I started my first interaction atHuffiness with John Man from sales team and he made multiple mistakes incorrect/incomplete/inappropriate information and later the manager conveyed that he is new hence making incorrect promises. Post involvement of James (Manager) it started to move in the right direction and he was extremely helpful. He also aligned another Jon (cant recall the last name) however he was probably the best individual I met in Huffiness During the above mention journey I had to go through multiple awkwardness eg: getting the new dent/scratch fix, obtain the missing Mattetc however James was helpful for support and compensation hence appreciate his support and effort

ratcliffred

Oct 22, 2016

The overall experience was very good. The hail damaged auto offer was unacceptable to me. Otherwise the overall experience was excellenet and Andy So was very good and helpfu.

bkolanczyk

Oct 20, 2016

This is the fourth car that we have purchased or leased from Jonathan Cruz - we will be back to see him again when it is time to change.

shaw_marguerite

Oct 20, 2016

The salesman was well informed on the features of the different models. I switched from a sedan to a SUV. The salesman showed me several cars, explained the features and differences. The whole process was unhurried. The staff at the dealership is very friendly.

stnbar

Oct 14, 2016

Salesman Cruz, and finance person Lamar were outstanding. Both polite mannerly, and explained everything very well. The total transaction was very pleasant and easy thanks to these people

cmwilson1042

Oct 13, 2016

Excellent on all points I will recommend Huffines and Andy So to my frienfs and relatives that might be teady to purchase....Thanks for the wonderful deal on my car.

belmondsangare

Oct 12, 2016

You won't be disappointed with the selection ...ask for Spencer he will take care of you ..or anyone else the whole stuff is excellent ...............................................

ergarza

Oct 12, 2016

Despite having an appointment, we still waited for almost 4 hours and all we wanted was an oil change. Your better off going to Walmart. Its cheaper and faster.

treasure9000

Oct 11, 2016

Great experience. Very professional. Very friendly. Took all the time I needed to explain and answer all my questions. I will definitely recommend and come back myself. Love my Sonata!

joeanunez

Oct 8, 2016

I had a wonderful car buying experience. From sales to finance, everything went smoothly and I experienced great customer service! Elise Miller, James Curry and Lamar Rogers were all excellent in taking me every step of the way.

james.kojac

Oct 6, 2016

Huffines Hyundai was amazing. Carstavis (my sales agent) and the sales manager (David) were helpful, fast and not pushy at all. They let the car sell itself, and that's what good cars and sales agents should do!!!

darrellhall993

Oct 5, 2016

Amazing outstanding number one in the Metroplex and region keep up the good work Spencer is the man excellent work by the team very good accounting staff as well friendly and helpful and shout out to Stacy thank you for your excellent customer service

ansrmanbj

Oct 2, 2016

I thoroughly enjoyed my experience. The staff was very timely and professional. They anticipated and answered my questions in advance. I would not hesitate to recommend this dealership.

dhuntcoleman

Oct 2, 2016

I was greeted immediately and treated with great respect. Frank was very patient with me as this was my first vehicle purchase. He thoroughly explained everything to me and has even checked with me since my purchase to make sure that everything is going great. Upon my departure from the dealership there was no doubt that I'd made the right decision.

drurquidez

Oct 2, 2016

After researching and deciding on a Hyundai Santa Fe Sport, we had contacted a number of dealerships to locate the exact model and features we wanted. Roshean Spencer answered our call at Huffines and was the most attentive and and responsive salesman of any dealership we encountered. He presented an attitude that he was willing to do whatever it took to make sure we were happy throughout the entire buying process -and he did. This was honestly the easiest, most straightforward and enjoyable car-buying experience we have ever had. We would highly recommend both Huffines Hyundai and Spencer to friends and family. Top-notch service and professionalism.

lynchmarkandliz

Sep 30, 2016

Excellent overall experience with the staff and the dealership. Left with a new car and no hassles, just like I like it. I'll come back when I need a car

tshell28

Sep 30, 2016

I was more than please with the service I received. Frank went over every detail to make sure that I was fully aware of the entire process and made everything run smoothly. Overall experience was great. It definitely exceeded my expectations. I will be more than willing to purchase another vehicle from Huffines Hyundai. Frank, thank you so much for your great customer service experience. I will be recommending Huffines Hyundai because of you. Thanks

vanessa_hardamon

Sep 30, 2016

This was one of the easiest, honest customer sales experience I have ever had! It went smooth and easy, plus I was able to finish the deal in less than 3 hours, including the test drive!

armymusic11x

Sep 28, 2016

I love my experience and was blessed to have him great salesman. He took alot of time to make sure i was happy ..he was the best the best the beat ..if i know of any uber exchange folka i will send to only Spencwr

mrmccray07

Sep 27, 2016

Huffines Hyundai Plano is 5 Start Dealership! Rochean was very knowledgeable! His insight on the Uber Leasing program definitely convinced me to purchase though Hyundai.

sarah.jackson

Sep 24, 2016

Ken and LaDarius are an excellent team and I would recommend anyone looking for a car to them. They were professional and friendly. I will most likely purchase my next Hyundai from them.

Hyundai Owner5473

Sep 23, 2016

I was not provided a response to my email when first bringing an issue to their attention and this has been very disappointing as I felt this Dealership could do better.

cushingberryd

Sep 22, 2016

Very pleasant experience I had at Huffines Hyundai in Plano Texas. Learned a lot more about the future of the Genesis brand. Got a Great Deal.

ldaug5

Sep 22, 2016

I couldn't be more satisfied with attention and service I received at Huffines. Huffines finance staff was so very helpful at a very crucial time in my life, I can hardly fine the words that truly express my gratitude. Thank you so very much for the assistance you provided in getting my vehicle financed.

tleever_2000

Sep 22, 2016

Everyone was excellent and knew their stuff --- very efficient profession and low-pressure. Perfect experience and I have recommended Huffines and Kevin to everyone who asks about the car!

jho0

Sep 20, 2016

I'll decide back to hyundai plano purchase new car, because they had wonderful service team, for 35 years driving experience, santa fe sport is best car.

junifer_app

Sep 16, 2016

I had a good experience with plano hyundai dealer. I definitely recommended this dealer to everybody. Tommy explained everything about the car including feature, function on the car.

ertackett7

Sep 14, 2016

Couldn't be happier or more impressed by my first new car purchase. The team was above and beyond and I believe truly had my best interests in mind. Repeat customer guaranteed.

llberry5

Sep 13, 2016

Excellent customer service, I would recommend anyone I know to purchase a vehicle from your dealership. Quick service, no harassment on making a purchase and no salesman stepping on each other toes to make a sale....

zborynack

Sep 13, 2016

From the minute I walked in the door, I was treated in a professional and non-pressured manner. I like to get in and out and not haggle too much on price. My Sales Person, Spencer R. was just the person for me. We knew the vehicle we wanted, which was the Sonata Limited and were in and out with a sale that day in about an hour. I was very impressed by this and this was the easiest and most efficient car-buying experience of my life.

kex.allen13

Sep 11, 2016

Professional and efficient service. Carstarvis took care of all of my questions and helped me choose the best car. I would definitely recommend him to friends.

ghorigian

Sep 10, 2016

Excellent service, great staff and good car selection, both in models, accessories loaded and colors. I would definitely come back to Huffines is I buy another Hyundai and will reccomend it to others.

tania.almonte

Sep 10, 2016

The whole experience was great. Jonathon is awesome, and so is Lamar. Jonathon made sure that I was happy with the purchase, and met my needs. I love my car! Thank you guys for everything!

bwinfre

Sep 9, 2016

Everyone at Huffines on Coit in Plano is very nice and pleasant. I was greeted with a smile and immediately a salesperson was summons to assist me. The time I spent there was so refreshing. Five Stars for My Sales Representative - Elise Miller.

garyb0

Sep 8, 2016

If you want a stress-free experience when buying a car, go to Hyundai Plano. They valued my time and did not subject me to endless haggling and back and forth conversations with the Wizard of Oz (finance person) hidden behind the curtain of secrecy. Everything was out in the open. They met my need and my price. Great experience.

laurencyearsley

Sep 8, 2016

I started the process of looking for a new vehicle when I had to replace the second motor in a window in my car and got fed up with fixing it all the time. I knew I wanted a crossover, so I did some googling and found that the Hyundai Tucson had the highest safety ratings in its class. I liked how it looked and it was at a price point I could afford, so I knew that's what I wanted. I decided on a trim and a color and then contacted dealerships to figure out an OTD price and take a test drive. Huffines Hyundai in Plano had good reviews and fairly close to my home, so we test drove there and then didn't really communicate any more with any of the other dealerships because we were so pleased with the service at Huffines. The salesperson was friendly and enthusiastic and so willing to do anything to get me into the car that I wanted. We did have another offer from a different dealership and Huffines was able to match it; we were happy to not have to go back and forth on the price too much. The finance office was great as well. We were told what all of the extra options were and when we said "no, thank you" they took the paper off the table and we didn't have to discuss it at all again. There was no pressure, just nice people who wanted to make sure we and our new vehicle we taken care of. My husband was expecting to be at the dealership for 6 or more hours, but we got there around 11am and left before 1pm. We ended up making it take more of their time, actually, waiting for our proof of insurance to go through and they were patient and gracious about it. Would highly recommend this location and Alicia Crosswhite.

reginaeq1

Sep 8, 2016

Excellent service and no pushy sales tactics. I have leased 3 cars from the dealership and highly recommend. The service team is also excellent when I go for my scheduled oil changes.

wilson.n

Sep 8, 2016

Jonathan did a great job getting me my vehicle. I informed him I was coming in from out of town and would only be available for one day. When I arrived he had my vehicle waiting for me and all of the paperwork set up. Everything went very smoothly, and it was overall a great car buying experience. I got a great deal with friendly salespeople. I will definitely consider coming back to this location if I want to buy another Hyundai.

zieglernathan93

Sep 7, 2016

After dealing with the Hyundai dealership in Carrollton, I can confidently say that my experience at Huffines Hyundai in Plano was more than adequate. I just wish I had gone to them first. Unfortunately the car they sold me had some scratches and they had to repaint one of the doors, which took a while, but they promptly addressed that problem and got me in the car as soon as they could.

Olivia L

Sep 1, 2016

I purchased my vehicle two years ago and had an excellent experience with the dealership. My experience was so great that I took my vehicle for routine maintenance since then even though the town I live in is 60 miles away. At the last week of June a service staff pointed out damage to my vehicle. After confirming this damage with my insurance, I noted that Huffines and insurance had alarming differences in price estimates. I scheduled an appointment with the Huffines full body shop back on the first week of the July and they informed me that due to the large number of vehicles that my appointment would be on the last week of July. On the last week of July, I turned my vehicle in and was informed that it would be a week. I was told by my insurance agent that they didn't even start my vehicle the same day I turned it in despite me having to wait three weeks. I let them know that I didn't anticipate that length of time and previously scheduled an appointment with the service department at the end of the week for a state inspection. The full shop body staff member, John King, had told me that they would turn my vehicle to the service department for a state inspection while they were working on it. I had reminded him about the inspection on three separate occasions since my vehicle took four weeks to finish and he assured me that it would be done. I know that a few of the delays were due to my insurance but it was primarily due to Huffines full body shop. When I did pick up my vehicle, John King told me that he forgot to do the state inspection. I was very patient over the past four weeks especially after being promised repeatedly that my vehicle would be done only to be disappointed. I had only asked for that one thing. Mr. King had me go to the service department who almost turned me away due to claiming that they met their maximum number of inspections for the month. Then they told me that it would be a two hour wait. It is fortunate for both parties that they were able to complete the inspection and at a quicker time that they anticipated. This is one of the reasons why I am giving two instead of one star. Another reason is when I contacted the service department today about a related issue, I received helpful advice from a kind staff member.

halbrowne

Aug 30, 2016

I can't say enough good things about my sales representative Tommy Mostaghim. He is a consummate processional and actually made my car purchase experience enjoyable. He went out of his way to make sure that I was able to purchase the exact car I needed for my daughter. He is a credit to his dealership.

krzyfee10

Aug 29, 2016

Overall experience was excellent! Professional service, great atmosphere, nice smiles and the team was welcoming. However, if someone could have assisted with the XM/radio settings would have been helpful. Yall rock ?????

alexrjensen

Aug 27, 2016

I thought that Hyundai of Plano helped us find the right car for our desired budget. We left feeling like we got a great deal and everyone was happy.

ddartra

Aug 27, 2016

Our car buying experience was excellent and our sales person was excellent as well. All of our questions were answered and we left the dealership satisfied. The car drives excellent and we have enjoyed it a lot. I would recommend this dealership to any one looking for a Hyundai.

tracysalters

Aug 27, 2016

I appreciate the time and effort Mr. Puckett spent to help us create a positive transaction - Thanks for making my daughter's first car purchase a memorable experience!

fellopez2012

Aug 26, 2016

I came in to get a car as an uber driver. Rochean was friendly helpful and got me in and out in no time. I will def recommend anyone thinking of ubering and leasing to come to him.

Hyundai Loyal

Aug 26, 2016

My experience was generally smooth, and the staff I interacted with were excellent. I didn't feel pressured, and would recommend Huffines to others. Keep it up.

lashun.tatum891

Aug 26, 2016

I really enjoy Spencer he was a friendly and nice guy. He also made sure I left with a great deal and an awesome car that I love.

sudarsanan.subbien

Aug 26, 2016

Sales person Spencer was awesome and he has provided the sufficient information related to my vehicle requirements. He is too good and customer friendly. I will recommend him to my friends and colleagues surely for any future purchase. It was really a great experience and am impressed. Keep up the Good Customer Service!

tracylynn303

Aug 26, 2016

I'm extremely happy with the way that i was treated. Very professional staff and they went above and beyond. They stayed to 11:00 pm. All three associates.

dalpod

Aug 25, 2016

Great experience with these guys would recommend to any buyer looking for a great deal and a quick to the point car buying experience where you feel like your getting a great deal.

jreid1945

Aug 25, 2016

Frank introduced us to three or four other people, they were all very nice, polite and professional and conducted them self in a very good manner and yet made you feel good and easy to talk to, all the people were very nice..

curlyq1982

Aug 24, 2016

They truly care about the customer! The dealership is Diamond the ruff in car buying industry. They go above beyond for customer. The only push to make sure customers gets what they want. Thank you again for making my dreams come true! Its greatly appreciated!

v1.mccurry

Aug 23, 2016

Provided great service and assistance. My experience was a great one especially when compared to other purchases I have experienced with other dealers in my past. Greatly recommend Huffines Hyundai.

nicholemarie93

Aug 22, 2016

Awesome experience! I am very pleased on my purchase and will be back again soon. Thanks Spencer for your time, we love our 2017 Elantra.

cayleschertz

Aug 21, 2016

Great dealership with nice sales facilities. Friendly staff and willing to work hard to make sure I got the right vehicle for the right price.

mattroseborough

Aug 21, 2016

Huffines was a great experience I have bought two cars there on the last two years. Management made sure that I had a great buying experience asked about my family and treated me like one of their own I will recommend a half lines to anybody that asked about buying a car

Pol

Aug 21, 2016

I recommend to friends and family. Professional attitude and sharp about what you scaling and buyer needs . Friendly environment also they offer me cold water when it very hot weather out there.

jonesash0

Aug 18, 2016

I was so thrilled to be buying my first car and was offered the perfect amount of guidance along the way. Thank you Andrew So for all of your help! I am LOVING my new car!

ssfarrier

Aug 18, 2016

Everyone at Huffines was very helpful (Sales, Finance, Tech Support). Very happy with the car and support folks at Huffines/Hyundai (good price and they got us out in one afternoon!).

bob.helmick

Aug 17, 2016

What can I say in addition to what I already put in writing. All those who I had the privilege to to come in contact with were truly professional in there demeanor and showed nothing that I consider to be force or false behavior.

2012SonataFan

Aug 16, 2016

I experienced horrible customer service at Huffines Hyundai today. After dropping my car off for an 8:00 am appointment and being denied a loaner car I was finally shuttled to work over an hour and half after arriving. Six hours later I called Huffines to get a status update on what was supposed to be 2 hours of recall work and was told I would be called at 5:30 pm for a status update. This never occurred and my call at 6 pm was never returned. Finally, I had had enough and decided I needed to go rescue my car. After arriving and finding that my car had not been touched all day, I spoke with the manager, Ruben, who was too busy completing unrelated tasks on his computer to even offer a meager attempt to help the situation. I decided to take my car home and get my service work done elsewhere.

glecca42

Aug 16, 2016

We went into the dealership with one thing in mind but came out with a car we are pleased with. I am waiting for a call, at the moment I am without my car. It had hail damage and I am waiting since Thurs. for them to call me when I can pick it up.

kevinckim93

Aug 16, 2016

Great price and listened to my needs as a costumer. All of their services were prompt and friendly. I will return for future purchases if I stay in town.

rjwilmsen63

Aug 16, 2016

A great buying experience all around. They were very knowledgeable about their products and pricing. Have already told several friends and family to come check out the great people at Huffines Hyundai Plano.

red veloster

Aug 15, 2016

Great car buying experience! Spencer was an awesome salesman and very personable. I would recommend all my friends and family to go there.I really like the deal I got and the veloster is a wonderful car .

cyoho1975

Aug 13, 2016

Elise was wonderful and will recommend her to friends and customers of mine of they are looking for a car to see her. She was great through the whole procedure.

jhieu42

Aug 13, 2016

Andy So was a pleasure to work with! Made sure to reach out to me with any updated information on my car or if I had any questions. Did his very best to reach our expectations during negotiations.

kitemfouttranquile

Aug 13, 2016

The service was timely and not pushy! I was greeted right away as I came in! The buying process was simple. The sale rep had to go get the car from a different dealership and drove it back! The staff was helpful

shadels

Aug 13, 2016

To start off, I want to state that we have 2 Hyundai's and love our cars. My Father in-law just bought a new Genesis Sedan. It's a fantastic vehicle. The cars are undoubtedly one of the best values in the market today. Generally speaking, the quality of the vehicles are good.In the event your Hyundai does have an issue. I would NOT recommend the Huffines dealership for repairs. The Service managers are nice enough, but the mechanics in my mind are completely incompetent and borderline idiots. To date, I've taken my Azera in twice for two different issues. I've spent about 5 hours waiting in the waiting room for the 2 different things to be fixed, and they were unable to resolve the 2 issues on two different occasions (2 wasted trips). My daughters Accent has an issue that it sometimes won't start. We know it's not the battery as we were unable to jump the car, even with a good battery. The service center manager recommended jiggling the steering wheel to get the car started. After 30 minutes of fooling around with it, the Accent finally started. After several hours of waiting in the service center waiting room, the fantastic mechanics told my daughter she had a bad battery (WTH?). They charged her $100 for a new battery, not covered under the warranty. Never in my life has jiggling a steering wheel been a battery issue (incompetent!). Instead of fixing the issue they sold her something she didn't need. 2 days later, she was stranded again, 6 hours from home with a car that won't start. More jiggling of the steering wheel required. Again today, same issue. Car won' t start, even with the BRAND NEW new battery. Thanks Huffines Service Center! We will be trying a different service center, and I hope and pray we're able to find some competent mechanics that can fix their cars.To sum it up, we've had 3 visits to Huffines Service center, and 3 complete fails.One of the fails even cost $100 for something not needed.Very sad.

Adrianlu11

Aug 12, 2016

Love it, will definitely be back!!!!! Spencer is the guy to meet when wanting to get a car just right for yourself!!! Thanks Huffines Hyundai Plano!!!

bgavin335

Aug 12, 2016

I bought a 2016 Sonata here. Even now after a couple of weeks, I have no regrets about the deal or my selection of model and features. My salesman was friendly and helpful. The gentleman in finance, whose name I don't recall, was also a pleasure to work with.

ericalle

Aug 12, 2016

July 29th I called in to make an appointment with Huffines Hyundai Plano regarding a recall on my 2011 Hyundai Sonata. My appointment was on Monday August 8th. I brought my car in at 8:00am that morning. The service technician assigned to me was not in yet, so I would have to wait until he came in. Dan Turk, my tech came in at 8:15 AM. I informed him I would also like them to look at the engine noise in my car. Without going into excruciating detail of the numerous calls I had to make, people I had to talk to, issues getting a loan car, constant delays and broken promises, I finally received a call Wed, Aug 10 saying the issue with my car and the claim on my warranty was denied and I needed to contact the extended warranty company. After speaking with the warranty company, I once again went down the track of trying to reach Dan and would finally reach him today Thurs, Aug 11 at 11AM. I told Dan I would pick up my vehicle during my lunch break at 2:30 and asked if it would be ready. He confirmed it would be. Of course, it was not. When my car was finally ready at 3:30 PM, I started to drive away and realized they had cracked my windshield. It is a 6+ inch crack! The different people I had spoken with over the course of the last 4 days all came out at once, Tony, Ruben and Dan to look at the vehicle. Although it is clear Dan did not mark my vehicle had a cracked windshield when I took it in, Tony has stated Huffines is not liable and said as a friendly offer he would cover 50% of the windshield replacement. Friendly? They cracked it. Are they kidding? Now after all the back and forth, numerous phone calls, ridiculously poor customer service, they are telling me they will not fix what they clearly broke. Dont take your car there!

smithmi

Aug 12, 2016

Really enjoyed my experience and plan to continue getting my cars from them. I got my first car in California, it too was a Tucson. But I got my car serviced here in Plano. The service department was so great I knew I would but my next car from the Plano store. I did, another Tucson. The gentleman who sold me my car was great and so is Lamar who worked on my paperwork.

ccarriere

Aug 11, 2016

The car buying experience was the best I have ever had. This is my second Hyundai. The first was purchased in at 1987 (Excel). We have had 6 other cars since. If the newer model (Sante Fe Sport) performs as expected, our family will definitely work with Hyundai again. The experience was exceptional. We were internet shoppers. Our sales associate, Kevin Coker, provided efficient, professional service. He made the acquisition and delivery a simple task. (remember we coordinated a trip from Louisiana) We were impressed and would definitely repeat the process again.

debnariel

Aug 11, 2016

Everything here was great. Mike Manfred was the best car salesman I have ever dealt with. Very knowledgable of the products offered and low pressure. He listened to our needs, likes and dislikes and helped get us into the perfect car for us!

eric.rothert

Aug 11, 2016

The entire event was pain free. I was treated with respect and everything was handled in a professional, efficient manner. I will recommend the dealership to my friends if it comes up in conversation. Huffines has always treated me right!

kathleenshields

Aug 11, 2016

Great response and good experience. Went to other dealerships and virtually ignored. Again, been here before and would return. All of a sudden, employee's name escapes me but he was really good.

rbmccollum72

Aug 11, 2016

Huffines Hyundai was an excellent car buying experience. From the excellent customer service provided by Spencer and excellent car provided by Huffiness to the excellent thought and care after the purchase.

Al B

Aug 10, 2016

Walter Segovia in Used Cars got me into an excellent vehicle. He was very attentive and concerned with our needs. Made the experience easy and enjoyable. And who can say that about a car buying exprience. Great Job!! Will recommend to all!

katiegrace23

Aug 9, 2016

Have had wonderful experiences at this dealership. I would highly recommend Huffines Hyundai in Plano. Mike Manfred had been my salesman on my last two purchases and had been just wonderful to work with.

st861905

Aug 9, 2016

I initially went to get an oil change on my Sonata and ended up getting a new car, which was a little unexpected, but it is the car of my dreams and I worked pretty hard to get it. I appreciate everyone who was involved in helping me obtain the best deal possible and getting me into that car. I would definitely purchase from Huffines again.

d.larrydunham

Aug 7, 2016

I didn't realize that there was going to be this opportunity to tell you about the great experience we had at Huffines. I pretty much already said how satisfied we were with Carstavis Glover, David Abercrombie, Joe Ensey, they all did a super job in getting us was we wanted and did it with a smile and professionalism. I forgot to mention the very informative service info and courtesy by the Service Manager Dan Turk. Everyone acted like on great big team. Good Job by all. Larry Dunham PS: The price was great, and we really appreciated David and Joe assistance with the pricing... we loved it.

Jag123

Aug 6, 2016

This dealership was very professional. Made my car buying experience very easy and happy. Loved the dealership overall. Would definitely recommend to my friends and family...

anibalpinho

Aug 5, 2016

Tommy's service was awesome! He was very nice from the beginning until the end! Thank you all for this great experience! We would definitely recommend your services!

royvan1845

Aug 5, 2016

Sales staff did all the right things!! Jonathan was very consistent, very personable, was patient and not at all aggressive but kept me abreast of the process. Ken was very personable, helpful and a good manager.

rosma.newell

Aug 4, 2016

Great customer service and communication from my sales person. Correct information was given to us on what was needed so that I would not make several trips to the dealership. That saved me time and was greatly appreciated!

tara.cesario

Aug 4, 2016

As first time car buyer and a woman, I appreciated getting to work with another woman on this purchase. Alicia is kind but tough and is great at what she does. I was pleased with the deal we made and felt comfortable working with her, especially.

Vloyd1215

Aug 4, 2016

I never really considered purchasing a Hyundai, but this dealership was recommended to me. After speaking with the friendly staff, reviewing the inventory and seeing the features, I was sold on the brand almost instantly. Thank you, Spencer, for helping me find the perfect car. Everyone was extremely friendly and helpful, including Ken, the finance guy (sorry, I don't recall his name) amd the young lady at the front desk. Thank you, Huffines Hyundai Plano!

acampos0

Aug 2, 2016

Interest rate was disclosed to us towards the end of the sale when we were already meeting with finance. Advertising said that if you bought a new vehicle you could get a good interest rate and we had credit scores in the 800 range. Disappointed with the finance interest rate

ed13

Aug 1, 2016

I have looked at the Genesis and the Sonata. Came into the dealership to buy a Sonata and walked out with an Azera. Great car.

hyundaitucson2016

Aug 1, 2016

He was so awesome! He was so helpful working with me for over three weeks. Was not just a pushy sales guy, he genuinely cared and got me an awesome deal on my new Hyundai Tucson!! love my new car and had a great experience. Definitely recommend working with Rochean Spencer!!

red veloster

Aug 1, 2016

My experience with Rochean Spencer was as good as it could ever possible get while buying a car. He took the time and effort to get me the best deal possible for my trade in and the very best deal on a new car. His efforts ranked higher than any other car salesman I've ever encountered. He made me feel like I was a family member and wanted me to be as happy with my choice of car as well as the overall deal on price. I would highly recommend friends and family to see him for their next car buy !!Nedra Haxel new owner of a Hyundai Veloster 8/1/2016

tucsonwestern

Jul 31, 2016

It was a pleasure to work with both Frank White and Andy So on the purchase of my new 2017 Hyundai Elantra....great pair of guys.

marcosmortgage2013

Jul 30, 2016

I can see that the dealer has a very professional team in the sales, finance and service departments. They helped make my decision to buy that day rather than wait another month or two. I really appreciated the assistance and information that I received without any pressure.

capnsteve60

Jul 29, 2016

I used the TrueCar App for this purchase... first time. I ended up spending much less time at the dealership which I view as a positive. Frank was very professional to deal with and the whole process went very smoothly.

melissafineza

Jul 29, 2016

once you sit down with them and ask about a car they want you to immediately buy it , that for me is too much pressure as a buyer. It would be nice if an agent is willing to give me time to think about my decision to purchase a certain type of car. On a positive side, all the people there are friendly and professional.

michaelbuescher97

Jul 29, 2016

I am always treated fairly and had a great overall experience. Went out of their way to make sure I was a satisfied customer. Will return when I'm ready to buy my next Hyundai.

texasmc42

Jul 29, 2016

Everything went well. The only thing that took way too long was getting the car detailed, washed, cleaned, etc. appeared there were not enough people to do this, waiting for the car to get washed and detailed took longer than everything else combined.

Keesha85

Jul 28, 2016

Spencer was terrific. He was professional and very honest..He knew every detail about..I see why he is the uber rep cause he knew exactly what i needed for uber .I will be sending him all of my uber friends and family .He beought my contract for uber to me And picked me up to come take deliver of my uber carI wil not allow anyone be esle to help them but Spencer

a2010bend

Jul 26, 2016

Mr. Frank White was an outstanding person to work with buying an new car. He listened to my questions and answered so that I understood and didn't feel foolish for asking them. He was thoughtful and professional. He even responded when I phoned him late in the evening with a question about the car. I call that outstanding service. He explained technical parts to the operation of the new Hyundai Sonata Hybrid in ways that I could easily understand which I greatly appreciated. Mr. Huffines has put together a great team at his Hyundai Dealership from sales through finance. I am a very satisfied customer.

derekfudge43

Jul 26, 2016

Huffines was the 2nd dealership that I visited and they made me feel very comfortable in buying my new Sonota, and I will scream it from the top of my lungs that Huffines is a great place to purchase a vehicle.

amishaanderson1

Jul 25, 2016

I appreciate that my Sales Associate, Elise Miller was not pushy, but very helpful, kind, professional and kept in communication with me throughout the entire process. -Amisha

calatorre

Jul 23, 2016

Frank White my Sales Consultant was very courteous and very knowledgeable. He listened to our needs on what kind of car we were interested in. He made suggestions and ask questions on our driving habits and what we were interested. This is our 4th car that we have purchased/leased from Frank White - Huffines Plano. The service department is also very helpful and friendly. I would recommend Frank White of Huffines Plano to anyone interested in purchasing and or leasing a new car.

clarkjohn1221

Jul 23, 2016

We had a great experience when we bought our car. Jonathan provided wonderful service. He helped understand our options, and how to operate everything in our car.

sarah.dq

Jul 22, 2016

We absolutely love the staff at Hyundai! Our salesman Andrew So was extremely professional and polite the entire time. He truly exudes confidence with the company he works for. We will definitely recommend this dealership to everyone we know.

texasbluebus

Jul 22, 2016

I was well prepared before going to Huffines Hyundai, I had preapproved financing and a good understanding of what other dealers were offering for the car I was interested in. On Friday I met Frank White and test drove several cars I was interested in but didn't try to purchase a vehicle, nor was I pressured to do so. I returned Saturday and met with Frank again. We discussed my expectations and he went right to work to make it happen. The price paid for the car was everything I expected, my trade in also was fare. The Finance Officer (don't remember his name) also did me a great service and beat the interest rate of my preapproved financing.

mar71mar

Jul 21, 2016

Frank White is so professional and knowledgeable in what he does. Knowing that a well trained, awarded and professional staff member made buying a car a breeze.

VJ

Jul 21, 2016

You essentially go to a Hyundai showroom just to have peace of mind that they will take care of everything that need to be fixed. At Huffines for my car service, they missed many things which turned down my confidence on Hyundai Service.They forgot to wash my car as promised (how dumb is that..!!) and also charged me for a factory recall. :-( I specifically asked them to check my air pressure in tires, but they missed that too. I had to go back again to get this all fixed. I am never going back to Huffines Service. Pep Boys & Firestone would do much better than these.

Grover1

Jul 19, 2016

Service was exceptional. Spencer, was very patient and kind Salesman. The Dealership was clean, and other Salesman were very polite as well. I would refer someone to this Dealership anytime. G

MIKE.GOFF2010

Jul 19, 2016

Third Hyundai purchase from this dealership and this salesman in 13 months. The Huffines Company is the BEST! Tommy Mostaghim was very through in his presentation of vehicles and the features of each. Like doing business with a man and a company that you can trust.

insasu1

Jul 16, 2016

Outstanding customer service. Dealer provided excellent advice and guidance on the vehicle and leasing process. I will recommend this dealership to my colleagues and friends.

lakeechahinton

Jul 16, 2016

Excellent service! They answered all my questions and concerns. Helpful, patent and sincere employees on getting the right vehicle and cost for me and my budget.

tr.mccook

Jul 14, 2016

I am so impressed with your team at Huffines. I had been conversing with Andrew prior to my visit. He answered all of my questions and when I scheduled an appointment with him, he had cars that we were chatting about ready to view. I had a frustrating move to Texas from Ohio, and the ease and professionalism of the entire transaction was the turning point to everything starting to go right. Thank you. I will be recommending Andrew and Huffines to my friends and family.

Jaded717

Jul 12, 2016

I am very pleased with the service and experience I had at Huffines Plano! Everyone I interacted with was very friendly and helpful. I felt like I was in good hands and am very happy with the deal and my new Tucson! I will definitely recommend this dealership to anyone I know. Thanks again!

jeff.thomas2

Jul 12, 2016

Good experience, good experience, good experience, good experience, good experience...that's all I want to say. This is beginning to hack me off. I am officially hacked off.

shelly.mccoy

Jul 11, 2016

Tommy - Is always considerate, caring and honest. I would recommend him to anyone who needs to purchase a car.. He is also very kind to my daughter and we send him all the business we can! Shelly

vanessa92356

Jul 10, 2016

Great dealership! All very professional and responsive! Glover has checked in me with me multiple times during and after purchase ensuring that I am satisfied or asking if I have any questions.

becky1950miller

Jul 9, 2016

This is my second Tucson from Huffines. The sales staff is professional, the maintenance guys are friendly and get my car maintenance done while I wait. I love my Tucson and have had zero issues with my 2013. I traded up to a 2016 and LOVE the refrigerated seats!

rjr92808

Jul 9, 2016

Awesome place Awesome people!!!! Can not wait to see them ALL again :) Love my new car and get lots of raves!! was out in a timely matter. thanks Jonni-Renee

txaghallman

Jul 8, 2016

We have our 4th Hyundai and will continue to consider them in the future. I believe the purchase time could have been reduced. We are very satisfied with the dealership and the vehicle.

kj.mcmillin

Jul 7, 2016

My experience with Spencer was outstanding and informative and timely. I will be purchasing a second vehicle from him in August. I had a perfect experience with his team, meeting all my financing and purchase needs.

bethodebralski2013

Jul 6, 2016

Michael Cotton made buying a car fun and stress-free. I love my new car and I will always choose Huffines Hyundai Plano for my car buying needs. I will also recommend Huffines Hyundai Plano to friends and family.

Bobby Cail

Jul 5, 2016

I took my car into the Huffines shop in Plano Texas about a week ago to have the break system worked on. At first, I was told my car would be ready the next day, only to find out the mechanic had me confused with someone who just needed an oil change. The next day, they told me the a shuttle would pick me up one morning but never did. On multiple occasions, the mechanic told me I would be provided a call back to inform me on the status of my car but never was. Today ( 7/5/16 ) I requested a shuttle in the morning, when I was told by the dispatcher that my location was more than 20 miles away from the dealership when in fact it is actually less than 20 miles, within the vicinity at the zip code 75287. I have been given nothing but a run around.

graley.lyn

Jul 5, 2016

Excellent job. Sales person very knowledgeable, very helpful. Had a very pleasant experience. This is our second Hyundai and this particular dealership close to home and convenient.

Markshidlofsky

Jul 5, 2016

Not a big fan of car shopping. Had a very good , no bs experience and I am very happy with our new car. I will go back.

gem33tbm

Jul 1, 2016

Normally I hate purchasing a new car, but all that changed with the help of Frank White! Frank made it an easy decision to go eith the Elantra and made sure that we were extremely happy and confident that we made the right choice.

isporf

Jul 1, 2016

Carstavis was very courteous and professional. He listened to what I was looking for and did not try to sell me in anything outside my price range or that did not meet my needs. My only complaint is that the rep we worked with on financing made no attempt to try and beat the rates I came in with on my own pre approved financing until my relative who works at the Hyundai corporate office pressured him in to it by looking up all the other financing I could get that was much better than what was being offered.

samir.alami91

Jun 30, 2016

Every thing was good and i like my car . He explain every thing clearly and help us to find best choice. Thank you so much.

yanettrevino98

Jun 30, 2016

Thank you Andy for being kind, funny and so knowledgeable. I have recommended you to everyone and will definitely go back for my next purchase! Also thanks to Lamar for your positive attitude!

d_esnault

Jun 29, 2016

Everyone remembered me from three years ago when I had bought the car and was very helpful in helping find a new one. Frank and Ken made it easy and fun to get a new car!

scotttesar

Jun 29, 2016

I had purchased my 2014 Santa Fe from Huffines Hyundai Plano in 2014. It was time to upgrade so I contacted Frank White by email and let Frank know exactly what I wanted. We set an appointment. Frank White greeted me at the door and showed me to his office. I got a good price for my 2014 and got the 2017 for a fair price. Frank White was efficient and time effective thru the whole process. Lamar from Finance got me a fair rate interest rate from Hyundai Finance. The whole process from first contact to delivery went very smoothly. Frank White is an outstanding young man and he did an excellent job all the way thru my vehicle purchase. I highly recommend Frank White and Huffines Hyundai of Plano. Thanks Frank !

ldaug5

Jun 28, 2016

Mr. Spencer was helpful in getting the paper through the Uber approval and financing. He helped me get the required paper to Uber so I could start driving. Although I don't feel Mr. Spencer was at fault I do think there does need to be a clearer understanding of what exact information is needed and exactly how the information needs to be submitted.

frustrated

Jun 25, 2016

Went in to look at purchasing a new car. They were very short with my wife and I. Offered way less than the trade in-value, would not even give us numbers unless we signed a statement saying we would buy the car that day if they could get the numbers wheer we wanted them. (I know, it is not a legally binding form)Came back with a payment numbe that was $200 a month higher than it should have been. Really? Lousy salesmanship! We will be going elsewhere!

nelms.anna

Jun 25, 2016

Customer service is awful. Do not trade-in your car. Firstly, you will not receive a fair trade. Secondly, if the agreement is that they will write you a check for your trade-in it will be a long process for actually receiving that check.

yeamillie5

Jun 25, 2016

This is our second vehicle purchased from a Huffines dealership. We knew we wanted a Hyundai this time and Huffines Hyundai in Plano had a wide selection. Frank White was our salesman. What a gentleman he is. Kind, courteous, professional, what an asset he is to Huffines. He never pressured us into buying something we did not want. Linda at the reception desk was also friendly as was Lamar in finance. In fact, the whole staff at Huffines Hyundai Plano is top notch. When we are ready to purchase our next vehicle in the coming years, no doubt we will return to Huffines. And....we really like our new Santa Fe Sport!

southwick.stella

Jun 24, 2016

I already wrote what I wanted, please refer to that page. But again, I speak very highly of my entire experience at this dealership, it was that impressive and simple, they made it very simple for me

jerry.rank

Jun 23, 2016

My experience with two lease deals with huffines hyundai has been very satisfactory. The saleswoman, Elise, was very knowledgeable and helpful throughout the whole lease process.

marketplace1ne

Jun 23, 2016

For the Best New Car or Lease Experience in the DFW Area, You MUST Visit Huffines Hyundai Plano. Satisfaction Guaranteed. This was the BEST Car Buying experience in my life.

myriamsido

Jun 23, 2016

Professional and attentive from the salesman to the finance director to the sales manager. Very impressed with the follow up that inhale received. I bought 2 cars in 1 week. Both drive great.

tim22

Jun 23, 2016

We don't live in the Plano area and happened upon the dealership as a 1 off and as they say the rest is history. We were treated very well and were able to work with the dealership to make a purchase that we are happy with and in our opinion they did everything right and we will most definitely consider them on out next vehicle purchase.

daddyrobj

Jun 22, 2016

I am very pleased with my car. I had done an extensive amount of research prior to entering the dealership. I was pleased to see that the sales staff supplemented my research without trying to circumvent or "change my mind. I appreciated the attitude throughout the process. I can only hope the level of customer service and "extra mile" attitude continue after the sale. I had purchased my previous Hyundai from a different dealership and experienced an epic and steady decline in customer service over the past 3 years - I hope and expect to find something different now that I'm a "Huffines client".

linkevin92

Jun 22, 2016

This was my first time purchasing a vehicle and I walked in knowing exactly what I wanted to buy and they acted in a professional manner in helping me acquire the vehicle I wanted. Everything was very straight forward. Andrew So and Carstavis were really helpful through every part of the car buying process.

smith.chris

Jun 22, 2016

My second vehicle purchase from Huffines Plano and received excellent service both at the time of the sell but all dealings afterwards as well. I highly recommend this Dealership!

swilson0

Jun 22, 2016

I did do a review while I was at the dealership when purchasing my car. I couldn't have been happier with my entire experience. Frank White was the ultimate salesman for me. He answered all questions and went over all the bells and whistles of my new car. He has followed up to make sure all is well and I'm sure he'll be there if I have any problems (which I don't expect) with my new car.

rosssegal

Jun 19, 2016

4th hyundai i've purchased from Huffines. I'm very satisfied with the treatment i've received. My previous purchases have been Sonatas. This is my first Elantra. Not nearly the smooth ride as the Sonata. I feel like i'm ln a military jeep. BUT I"LL BE BACK AGAIN

jeccrr

Jun 17, 2016

Frank White was super. The reason he didn't try to find out about my "needs" in a vehicle is because I told him straight forward I wanted a Santa Fe. The last time I bought a new car (in 2000), I spent from 2:00 until 9:00 at the dealership. This time, I think I may have spent 2.5 to 3 hours there ... perfect! I laid out my budget and what I was looking for and I got what I wanted at a price I could afford and I LOVE the car, SUV, whatever you want to call it. I had SEVERAL (and I mean SEVERAL) dealers contending for my business, but I went to Plano Hyundai first because it's the closest in proximity to me and I had to go no further. Of course, I had to tell all the other dealers that I'd purchased from the first dealer I visited. (I went through TrueCar.com and the calls started pouring in the second [literally] I clicked on "submit.") I am extremely pleased with how everything went, and especially with the Santa Fe. Thanks!

mnicole.simmons

Jun 16, 2016

I came in knowing exactly which vehicle and price we wanted to go for. The salesman did not try and sell me extra features or a more expensive car.l. There was no negotiation got more it was simply these are the colors I have, which one would you like?

raemog

Jun 16, 2016

The staff did all they could to ensure and keep me a satisfied Huffines customer for the sixth time/vehicles! I will be back for service and enjoy visiting the individuals that worked to make this purchase a winning experience!

michailmichail12

Jun 14, 2016

Love my experience ..Spencer was nice and made smile during my buying experience. He is someone I would want selling my family and friends a vehicle. Dearlership blessed to have him .

shannon.steinman

Jun 14, 2016

I went to Huffines with very specific details of what I was looking for in a vehicle and how much I was willing to pay. Kevin was extremely helpful and professional. He didn't try to upsell me on features I did not want and worked very dilligently (for a month) to track down the color I wanted. He drove to another dealership to pick up the vehicle in the color I wanted even though they had a few sitting on their lot in other colors. Kevin was not pushy or aggressive with his selling but was informative, helpful and kind. I would definitely recommend Huffines and especially Kevin.

almazt3

Jun 13, 2016

Bad experience due to my car stopped on the way work. But at dealer it was ok the manager & the general manager, & Antony make me feel better

kay.mcgee

Jun 10, 2016

This is the third vehicle I have purchased from the dealership and I have experienced great salespeople each time and felt very valued as a customer.

reh0

Jun 10, 2016

I had an excellent experience with my sales person Mike Manfred. He is a great representative for Huffines. Every time I walked into the showroom someone said hello and asked if they could help including the receptionist.

blbrown3580

Jun 9, 2016

I had such a wonderful experience, I've already made up my mind to be a dedicated patron of Huffines Hyundai in the years to come. The service was great, the staff was great and most of all my new Genesis is absolutely great! I would recommend Huffines Hyundai to anyone looking to purchase a new vehicle. There is no need to shop around because they have it all. Go see for yourself, you'll be glad you did!

chadallas

Jun 9, 2016

For my review, I have nothing else to add in addition to other questions. This is my second Hyundai purchase here at Huffines. Definitely, I will consider to visit this dealership again for another Hyundai car in future.

kaalrich

Jun 9, 2016

I have never been so relaxed buying a car. We all know how awful that process can be. Carstavious was as nice and helpful as could be. When we came to buy the car we had been looking at previously, and Carstavious was tied up with another customer, Kevin took over seamlessly and took care of us. I am going to need another car soon, and I just might go back there and make it a Hyundai. I can't think of a reason why I wouldn't.

ucmoni

Jun 7, 2016

When we went to shop around for cars, we must say that Huffines dealership was great and the service was amazing. We love our cars!

gonzalodlc

Jun 6, 2016

as soonest I got in the dealership I felt their friendliness, and the sales person always asking me my needs to showed me the right vehicle, I was just checking for a new vehicle for the family around the area and nobody give me a good service but them and we end up buying just the right vehicle. Thanks Huffines

javiermatias2012

Jun 6, 2016

great i like hyduia yall are great enjoy my car love everything about it . i love the color of it its great runs so smooth love it!

sunshinetrt10

Jun 4, 2016

I just want to say that Juan, Shea and Ken were absolutely wonderful to do business with. They made my time at the dealership very pleasant. I walked out owning a new vehicle and also feel that I made three new friends in the process.

tetrickj41

Jun 4, 2016

We have 2 Hyundai cars leased at Huffines Hyundai of Plano, and three Hyundai cars are serviced or have been serviced at Huffines Hyundai of Plano. We are very satisfied with their service.

bjrandall7

Jun 3, 2016

Had an excellent experience with Andy So - He made sure that we were completely satisfied with our purchase - We will be recommending your dealership in the future -

dilligas

Jun 3, 2016

i had a pleasant visit at your dealership,found everyone very profesional and kind, they didn,t presure me to purchase more than i wantedand explained everything about the vehicle and purchase.

donnamow

Jun 3, 2016

I would like to thank Michael Cotton for my first Hyundai...I drove into Huffines Hyundai Plano just wanting a closer look at those sporty Velosters...I was driving out in a new red one a couple of days later! It was an informative and fun experience, and I'm so happy with my new car! Michael introduced me to Lamar Rogers, finance manager, who was very helpful in explaining the financial end of the car leasing process...and then Michael walked me over to the Service Dept. and introduced me to advisors Eric Alejandrez and Ken Rosales. I look forward to doing business with Huffines Hyundai Plano and I'm recommending them to all my friends and family. Thank You! Donna and John Mow

fergusoni

Jun 2, 2016

Great Experience. Immediately upon entering the dealership my anxiety was put to ease. It was a totally stress free experience. Every one who I came in contact were very friendly and professional.

reginaeq1

May 27, 2016

My sales person reached out to me early, set up a time, answered many questions before I came in, showed me the car I wanted, did a test drive, showed me features of the car and worked with me to get the best deal. I even got a great deal on maintenance.

darrellalsup

May 26, 2016

My buying experience was fantastic and will definitely refer business to Huffines. The sales team and finance were very easy to work with, a great buying experience.

krobinson1_jam1

May 26, 2016

the suv is high enough to ride a long way with out stopping a lot of times to get back home,my leggs have lots of room to move anround

bishopfranklin

May 22, 2016

Upon arrival to the dealership, I was immediately greeted salesman. I like it when I told him that I was looking for Spencer he immediately found him connected the two of us I like the inventory at Huffines and the way in which the salesman handle the customer a great dealership a great inventory and a very professional staff.

saintboy8

May 21, 2016

This was a really good experience. We will be back. Spencer was quite patient and did a thorough job of negotiating pricing to get our payments to a comfortable place.

freedom51702

May 20, 2016

Elise was wonderful. She was understanding of our needs and respectful of our time. If it had not been for her, I probably would have kept shopping around.

jkpalmer76

May 20, 2016

Michael did an excellent job, very nice to work with, and the follow up with getting the Hail damage repaired was very good. I would recommend this dealership to friends.

juststy

May 20, 2016

Our Daughter got her car back today. No work was done on it with the exception of an inspection where nothing was deemed wrong. She then took her car for an oil change only to find that the battery was very weak and yet after testing at your shop was performed, there was no detection of a weak battery. This is why I love Yelp and other online review sites. Things like this simply cannot be swept under the rug. Consumers need to be aware!

adamseaw

May 18, 2016

Everyone is very professional, kind and courteous at this dealership! They went above my expectations and I would definitely refer this dealership to my family and friends.

eyayuz

May 18, 2016

Excellent service and friendly environment, I will recommend for a friend or a family member this dealership.Mr Frank White was a good help he keep up if I am happy with my new Genesis.I am really happy with his help,

jasonfloresemail

May 17, 2016

Quick, easy and straight forward and just overall amazing. Mike did a great job and was very professional in the process. Will definitely do business with them again

tcasey2

May 17, 2016

Love the car. Handles great would recommend this vehicle to family and friends. Happy with purchase. Negative experience - Keeping me updated on sale process and timing was frustrating. Took to long and tradein process was not handled correctly at closing.

Father/Son Deal

May 13, 2016

Bought a new Genesis from this dealership. Worked with Ken Winston. He is a real pro...very easy to work with and knows his business. Bought more than 12 new cars in my lifetime and this guy rates #1 of all my experiences. Top notch - nothing more to say

fdesouza002

May 13, 2016

Thank you Huffines and Kevin Cocker for a great buying experience. Kevin's knowledge of the vehicle and all the inner workings of the vehicle was exceptional.

mohinder2

May 13, 2016

I was satisfied and impressed with the professionalism of Mr. Brent as our sales person. Mr. Brent.Pesola did everything possible to make this a smooth and comfortable transaction as we also traded in our car. I highly recommend Mr. Brent.P for an excellent customer service. Mohinder and Janet Singh.

nancyhardin8

May 13, 2016

Overall we were very satisfied with the service and professionalism of all employees. We will recommend Hyundai to other people we know that will need a car

avidal0829

May 12, 2016

Love Huffines Plano dealership! Very professional, courteous, understand your vehicle needs. This is the 6th vehicle bought from this dealership! We will keep coming back!

brian.balbinot

May 12, 2016

I was dealt with faily and equitably. I spend less than 1 hour in the dealership after I decided to purchase a vehicle. I don't have anything more to add and wish Hyundai didn't require a minimum work count.

ej_gandia

May 12, 2016

We experienced great service when we purchase our 2017 Hyundai Santa Fe Sport. Mike Manfred got us the car that we wanted with the right color & options. He was very knowledgeable of all the infotainment features and was able to help us understanding all it offered. We were introduced to the Service Manager and a week later I was having difficulties with the Android Auto set up and Mike took me to the service department & it got fixed in no time. We are enjoying are new SUV & all its electronic features very much.

kristina0224

May 12, 2016

Everyone was extremely helpful and made the expiernce quick and enjoyable for me! My goal was to trade in my last car I purchased to get a better deal and they all assisted me with making sure that was possible.

mattrogers1964

May 12, 2016

Great experience Eric Grantham was great the daralership was clean the employees were friendly again Eric was honest and attentive he has a great future Thanks

mikemirabal

May 12, 2016

Great service! Thank you Shea and Roosevelt. Overall great car buying experience. I am glad I chose Huffines Hyundai Plano. I will be back for service. Thanks again.

scsnyder

May 12, 2016

I didn't really want to leave a written review, however I did want to leave feedback through the previous questions. It was a random, unplanned stop when I ended up finding the exact vehicle, trim, color and options. Sale was on the same day.

sharongat33

May 12, 2016

The people at Huffines are caring, kind and professorial people who helps you reach your car buying need. I will sure to recommend to my friends the type of service that I receive their. Thank You

Nursbeth98

May 10, 2016

I inquired about vehicle online, went to dealership and talked to Internet Sales and purchased it. Smooth transaction. No pressure tactics. Love my car! Will recommend to friends.

ciao47

May 9, 2016

This is my second vehicle that I bought from Huffines. i was very happy with my Elantra but wanted something more so I choose the Sonata Hybrid and glad I did. And working with the staff was very enjoyable. I was treated with respect, got a great price on the car and the sales representative went above and beyond in getting the vehicle that I wanted delivered that day. Thanks so much for making this a pleasant experience. Bob

DUNA46TX

May 9, 2016

Brent Pesola is the best! He likes people, very professional and always in good mood. I will recommend him to all my friends. My best Wishes to him. Lev Daneman.

johnmantsch

May 6, 2016

Sales was fine. Waiting for finance and all the paper work was way too long, however in par with any other time I bought a car. Service was not on par or accommodating to our needs. I will not have my car serviced at this dealership.

kpali

May 6, 2016

My Huffines Hyundai experience was amazing. People are genuine and look after you. They covered all the bases that are needed while purchasing my 2016 Sonata Limited (which I love). Very friendly and caring. I have purchased two vehicles from them and wouldn't hesitate to do it again in the future

mmoore113

May 6, 2016

All employees did a good job. They moved mountains to get my lease to go through, and I appreciated that. I am enjoying the car.

john.herrmann

May 5, 2016

My Sales person has a great story to tell. He should share that with everyone, then ask more questions in regards to needs. Carstavis is the reason I did not leave the dealership and go look at buying something else. Very polite, personable and his story makes you want to buy from him.

shirleyrswift

May 5, 2016

I always loved Toyota but since purchasing my first Hyundai Tucson in 2007 from Frank's Hyundai to relocate to Texas, I loved it. Since then I have been purchasing my Hyundai vehicles from Huffines Hyundai in Plano TX. Thank you Hyundai.

cboards10

May 4, 2016

As usual, it was a great buying experience! This was our 5th vehicle purchase at Huffines in 8 years, and that speaks volumes. I will recommend them to friends and family members.

gg1722

May 4, 2016

I was met with a family welcome. Very attentive and knowledgable service. Very helpful and worked with in the time I could downs at the dealership. They worked to put me I. The car I wanted at the price range I needed.

kjsindfw

May 4, 2016

We bought our first car from Huffines used car department in 2009. We went there originally mainly due to convenience as we live close by. We had such a good experience and got such a good deal, we went back a year later and bought a new Hyundai from them. Again, it was a quick, low pressure, pleasant experience, and we feel like we got a good deal. Unfortunately, a hail storm totaled one of the vehicles this year, and so we decided to go back again, because we loved the previous Elantra, and decide to look at the new 2017 models. My wife took one for a test drive and we decided to buy it. I had done my homework beforehand, and said that I didn't want to spend a lot of time haggling. I offered what I knew was both a good deal for us, and a fair price for the dealer based on my research, and had the offer accepted without any fuss. We signed the paperwork and were out in about an hour and a half after getting back from the test drive. We were offered the usual paint/interior protection packages and extended warranty, but there was no high pressure to buy them. We've also had our maintenance performed at Huffines, and have used their body shop several times, and have been very satisfied. We tend to keep our cars for a while, and Hyundais are reliable, so we aren't in the car market as often as some people, but when we are, it's good to have a dealer close by that we can trust for a good deal.

ljanke4

May 4, 2016

This dealership respectfully works hard to get each customer in the right car. Their finance representative was very thorough and helpful. Amazing people and great service.

Mark

May 4, 2016

Went through 2 salespeople that left within a week. No one seemed to care. I ended up buy a car at Carmax the same day. Unfortunate Huffines has gone downhill so badly.

dewayne.ahner

May 3, 2016

Overall experience was satisfactory - timely, friendly, pleasant experience. My wife worked with Andrew initially to determine the details and I went to look at the car options and do a test drive. We came back the next day and leased the vehicle.

julio_ttu

May 1, 2016

My experience with Huffines of Plano met our expectations. Would have liked to get a better deal (ha, ha, who doesn't). Our deal was satisfactory. Our service was excellent, our salesman handled all of our questions and was very friendly. I would recommend my family and friends to the good people at Huffines.

david.v.hoang

Apr 30, 2016

Great experience at Huffines Hyundai. Mike Kirchenbauer was incredibly helpful and patient and helped us find the right vehicle at the right price. Highly recommend Mike and Huffines - they were very straightforward, honest and fair.

efrenlacsamana

Apr 30, 2016

I have a great experience in buying car at hyundai huffines plano. The salesman is very helpful, he answer all my query about the car and the price.

loganbws1

Apr 30, 2016

The staff was great, I had timing issues, but they were more than accommodating. I would say overall great experience, and already enjoying the new car.

Haynes04

Apr 28, 2016

This has been the best experience I've had when purchasing a new vehicle. Rochean Spencer was very personable and actively listen to what I needed in a new vehicle and kept me within my budget! He exceeded my expectations and has followed up with me by phone and mail since my purchase. I will definitely recommend him to my family and friends!

sam.campagna

Apr 27, 2016

Frank White did a great job and was very professional. They helped me get a lower interest rate and added some services for free. I have already recommended the dealership to other people,

jerumbadger77

Apr 23, 2016

He demonstrated a good example of what so called CUSTOMER SERVICE. Went beyond my expectations. This was my 2nd time to purchase a vehicle and never had this experience in my previous dealership.

biggav

Apr 21, 2016

Wow!I didn't know i had to write an actual review. Frank showed me how other dealerships inflate the price with gimmicks and showed me a car within my price range. After a long test drive I decided I liked it and was done within an hour. Would highly recommend.

kjr.reddy

Apr 21, 2016

The experience with Huffines Hyundai has been more than satisfactory and J am pleased.The experience with Huffines Hyundai has been more than satisfactory and J am pleased.The experience with Huffines Hyundai has been more than satisfactory and J am pleased.

michael.barth2

Apr 21, 2016

Staff was friendly and helpful and tried to minimize the stress of car purchasing. Dealership seemed to run smoothly. I had an overall positive experience.

jrjunker

Apr 20, 2016

Andrew So took the time to listen to my requirements and quickly found the car I was looking for and did a great job getting me deal that satisfied me.

pbrose98

Apr 19, 2016

good salesman. knows his way around cars. did not try to buffalo me. i am a good judge of people. i did sell fords in the 50's.

chris_mm39

Apr 18, 2016

My experience was great until I was called back 3 times because of mistakes on my paperwork. Kevin and Fran were extremely pleasant to work with though.

kakleiner

Apr 18, 2016

Brent was very informative and helpful without being pushy. It was a very excellent experience! I would definitely recommend him and the dealership to friends and neighbors.

vabarnes

Apr 17, 2016

I will always buy my cars from Huffines. It was a great experience for myself and my husband; very often purchasing a vehicle can be a daunting experience. Purchasing this car was the opposite of that, and we look forward to purchasing our next vehicle from your dealership. Thanks!

brittanyrbecker

Apr 16, 2016

Working with Elise was a pleasure. She was very aware of my needs and expectations and took into consideration that this was my first time purchasing a car. I didn't feel pressure and felt that Elise made sure I got the best deal I could. I highly recommend her and this dealership.

shawnsaumell

Apr 15, 2016

If you're seeking quality, value, honesty, and professionalism, then Huffiness Hyundai in Plano is your place! From the sales personnel, to the vehicle selection, to the pricing, financing, and customer service, Huffines does not fall short. They keep you comfortable from the time you step on to their lot to the time you drive off in your dream vehicle.

treshawnbenjamin

Apr 13, 2016

Mr. Juan was very sweet and caring, I genuinely felt that I was given the best deals that I could have been rewarded and I plan on purchasing my next car from them as well!

xnagual

Apr 13, 2016

Very nice staff, Spencer was super nice and very pleasant to work with he answered all my questions he take very good care of me help in all the set up of my new car, he take extra time to be sure I was happy about everything show me several cars colors and options to help me decide what car to buy A+A+A+A+

Maria Muse

Apr 12, 2016

I have told many people about the great and Professional Service that I have received at this dealership. I believe my experience with Rochean Spencer has given me an opportunity to really feel comfortable enough to trust what he said, use the advice that was given, and also recommend other people to come to him specifically. He went above and beyond the Call of Duty to make sure that my family was comfortable, understood everything's explicitly, and made sure that we were well taken care of. Great job to him and to the management staff namely Roosevelt May! My family can say we are ALL Huffine Hyundai owners. We now have purchased 5 cars total from them.

chriscochren77

Apr 8, 2016

Kevin was a pleasure to work with and he went out of his way to make sure I was satisfied with my purchase. He has a very humble approach to selling cars and is a true asset to Huffines.

paolinchen

Apr 8, 2016

Michael Cotton was patient and helpful. He explained the features and helped to demonstrate and set up basic functions. We were pleased with his service. Finance guy was honest and explained the options for other service and insurance.

ssclayton52

Apr 8, 2016

"We consulted with Ed Wallace who has a radio show called ""Wheels"". Ed directed us to Roosevelt May, GM at Huffines. Roosevelt paired us with Brent Pesola. Brent was a pleasure to work with and came up with a trade that worked for us. His honesty, integrity and knowledge of his product were refreshing. Fran Vega in Finance was also very principled and excellent in guiding us through the finance process without pushing various add on costs. In the past I had an issue with the unethical tactics of a finance manager of a Nissan dealership. This was an exception car-buying experience."

edck57

Apr 7, 2016

I used the TrueCar app to find pricing, Huffines contacted me almost immediately. Once a salesman was assigned, the full purchase experience, including F&I, was concise & complete. 100% to my expectations

kevin.mcmanus

Apr 7, 2016

Terrance and the guys made this a really positive first-time Hyundai purchase experience for my family. The staff was friendly, helpful and pleasant to deal with.

richard.yambo

Apr 7, 2016

It was a very friendly environment even when I knew what I wanted and what I wanted to pay. Nothing felt pushy and even had the color I wanted. I would definitely recommend this dealership to others as it had been recommended to me.

yaldan22

Apr 7, 2016

It was a good experience with hyndai and specially with my salesperson rochean spencer he was so frienly i will recommend my friend and my family to purchasing of this company..

pjwalden

Apr 1, 2016

Andrew So was my sales person and provided one of the best car buying experiences I have had. He was professional and thorough in assessing my needs and selecting just the right car for me. In my case it was a 2016 Genesis Sedan 3.8, fully loaded. Andrew represented Huffines Hyundai in a manner that is welcoming and encourages you to want to come back, which I will.

tedgillam

Apr 1, 2016

This is probably 15th car I've bought from Huffines and the second Sonata. The dealership has always performed well. I also get my cars serviced there and they do a professional job.

asad.rizvi

Mar 31, 2016

The overall experience is very positive. Sales staff were very professional and helpful. Everything was well explained. Look forward to doing business again. Kevin Coker did an excellent job of explaining the features and the comparison between 2016 and 2017 models. Thanks

fgardner29

Mar 31, 2016

Terrance gave me excellence service. He gave me calls when he found the right car that I wanted. Called me to check on me afterwards. Just made sure I was happy.

jmfcmfbairn

Mar 31, 2016

My experence with the Dealer and sales people was very good and I would recommend this Dealership to purchas a new or used car orPU

mikedee9757

Mar 31, 2016

As you can read by my answers to the survey questions, I was completely satisfied with my car buying experience at Huffines. My salesman, Juan, handled everything professionally and pleasantly. Everyone else I worked with from managers to financing, etc. were impressive. I would not hesitate to shop Huffines again or to recommend it to family and friends.

rodney.oswald

Mar 31, 2016

Just bought our third car at Huffines Hyundai. Buying experience is easy and the service is great. I didn't normally use dealers for service until I bought at Huffines. Huffines Hyundai has a great service department that does great work at a competitive price.

crystalb.lewis33

Mar 29, 2016

Working with Shea and Ms. Fran was a wonderful and great experience. They both went out of their way to help me. Would recommend both of them.

New Elantra Buyer

Mar 26, 2016

Car dealing is not something that I personally enjoy. Roseanne kept the focus on the car we test drove and my likes until I decided to purchase the Elantra. Thank you, Rochean

jayjohnson2000

Mar 25, 2016

I had bought my last car from Tommy and he was good to work with so I went back to Huffines when it was time to turn in that lease and get a new vehicle.

flyntxn

Mar 22, 2016

Oops. Did on previous questions on And not going to redo but pleased And the reason they didn't show me things was my fault as I didn't have tome

tonybotaro

Mar 21, 2016

My experience as a buyer of my new vehicle at Huffine's could not have been better really. From the moment my sales person approached me I knew it was going to be a pleasant experience all around.

jnelms

Mar 18, 2016

A pleasurable experience, more like a social event than a contest. No pressure or aggressive tactics involved. Left satisfied I had made a good move.

kuntalapte

Mar 18, 2016

Amazing experience from Start to Finish, went for an Test Drive and to check few Options, but drove back home with Car So Selection, Test Drive, Finance, Delivery - straight in few hours.....

MIKE.GOFF2010

Mar 17, 2016

This was my second Hyundai purchase from Tommy Mostaghim and Roosevelt May in a year. Highly recommend this dealership to anyone looking to purchase a Hyundai product.

ron

Mar 17, 2016

It was a pleasure doing business at Huffins. The sales people that me and the wife meet were great. Rochean Spencer returned all of are calls in a timely manner. Spencer was outstanding to work with.

tarampoole

Mar 17, 2016

I had a very wonderful experience. This was my first time to lease a car and I felt very informed. Everyone I worked with at Huffines was absolutely wonderful and helpful in this decision.

amyfrank1006

Mar 16, 2016

I would recommend this dealership to everyone. I was greeted right away and the salesman was very attentive and straight forward. Best car buying experience I have ever had.

jasonbohanan96

Mar 16, 2016

The staff at Huffines Hyundai Plano were very helpful and extremely easy to work with. My salesman, Frank White, was courteous, knowledgeable, and found a vehicle that fit my needs exactly. I look forward to doing business with the folks at Huffines Hyundai Plano in the future and will recommend them to friends and family as well.

reedvanetta

Mar 16, 2016

The salesman was great at explaining the car features. I would buy or upgrade with Huffines again, I would also highly recommend others to Huffines. I am adjusting to my car as it is much smaller than I am use to but really good on gas for my line of work. Thanks again

mluv324

Mar 14, 2016

This was a great car buying experience. I was very satisfied with my car purchase. My salesperson did not pressure me in my purchase really straightforward.

brinzy33

Mar 11, 2016

Great experience. Love the car and its features. Will continue leading from Huffines Hyundai of Plano in the future. Interested in several different models for future leases.

havens2552

Mar 11, 2016

This dealership does an amazing job taking care of its clients. They listen and truly care about your car buying experience. Highly recommend Huffines dealerships when looking for a car - new or preowned.

katieedavis3

Mar 11, 2016

Shea at Huffines Hyundai Plano was wonderful and professional. He was very thorough and made sure I knew everything I needed to know in order to complete my purchase.

kking339

Mar 11, 2016

Shea Benedict is an excellent representative for Hyundai and Huffines. I had an idea of what car I was interested in, but he took the time to confirm what features were important to us and to learn what we viewed as a value to us. Shea went the extra mile to work out the finances of a deal that we feel good about. The Hyundai Tucson is an excellent car for us.

krishna.k.namburi

Mar 11, 2016

Andy So was really friendly and appeared honest. Helped to test drive different vehicles . The price went a little beyond my budget but the overall experience was satisfactory.

listmonkey

Mar 11, 2016

This is my third Hyundai vehicle and I chose to purchase it at Huffines because of my past experiences with the dealership. Their sales process is simple and straight-forward and their service department does great work and is always honest and helpful. This new purchase was quick and easy, and my wife and I couldn't be happier with our new Sonata.

pdrocks1951

Mar 11, 2016

I would highly recommend this dealership, not my 1st time here. I love the way they treat you! From Ken's greeting when I walked in to his personable approach.

kktay11

Mar 9, 2016

I went into Huffines Hyundai in December looking to get out of a Prius purchase that I have long regretted. Despite the fact that I was still somewhat upside down on my Prius, Frank White helped me get into a brand new Tucson for a very reasonable price. The process was completely painless -- everything worked out via text message so that all I had to do was show up to sign the papers to a deal that had everything I wanted and drive away in my new car. He was friendly, efficient, and helpful - never pushing me, and paying close attention to what I wanted out of the deal. Today, when my new Tucson had an "idiot light" come on and had to go in for unexpected service, I went in to see Frank, and he was fantastic again. He recognized me immediately, gave me 100% of his attention, and went above and beyond to make sure I had a great car to drive while they work on the Tucson. It's this kind of customer service -- remembering faces, being an attentive listener, going above and beyond to make sure that needs are met both before and after the "deal" is done -- that makes me so glad to have purchased my car from Huffines Hyundai Plano. I cannot give a higher rating for Frank White, and I will definitely recommend him to my friends and family.

mpeterson0

Mar 4, 2016

This is the second car we have purchased from Brent Pesola. It's also the 4th Hyundai we have purchased from Huffines. Brent provided excellent service throughout the purchasing process. I'm sure we'll be back in the future.

DashaChanaa

Mar 3, 2016

Spencer was nothing but helpful throughout my entire car buying process, I was referred to go to him by my uncle (whom spencer also helped find a car), and it was the best decision I have made. He was very upfront, courteous and honest, and I am very blessed that I had the opportunity to work with him and be guided by him throughout the entire process. Both Huffines Hyundai of Plano and Spencer definitely do not disappoint, I definitely recommend this dealership. Ask for Spencer, and tell him Dasha sent you! :)

Gen62

Feb 22, 2016

Not all service centers are the same! While Huffines in Mckinney is the worst, the PlanoService Dept shines!! Ive had ongoing problems in Mckinney so a service mgr that actually listened was impressive. Ken Rosales and Daryl Ohlemacher made my ordeal bearable. they may not have solved the issue the 1st time but they worked til it was fixed. Piece of mind, quality and respect is what I found at this service Dept unlike the Mckinney Dealership.

Jim1029

Feb 20, 2016

Spencer was great right from the start. He couldn't have made the sales experience any better. He follow ups after the sale have been timely and welcome.

NEWME7997

Feb 18, 2016

This was an amazing experience. Mr. Spencer was knowledgeable about my previous auto loan and took extra precautions to make sure I never had such an experience. I appreciate the attention from all the staff and have already recommended this dealership to others.

happy buyer

Feb 17, 2016

Spencer was a excellent salesman...he "sold" me on buying when I was merely shopping to see if I even wanted a Hyundai. . I am very happy with him--he was extremely helpful and answered all my questions fully. I would absolutely buy from him again. He was very concerned with what I wanted and how he could make that possible.

KOURY.TAYLOR

Feb 17, 2016

My experience at Huffines Hyundai in Plano was life changing because the staff helped me find and purchase my first brand new car. Thanks Guys!!!

mluv324

Feb 17, 2016

He really took care of me always was respectful of what I was looking for. I appreciate the entire Huffines team for really taking care of me!!.

SDPHOTOGRAPHY2000

Feb 17, 2016

Rochean Spencer and everyone at Huffines made my experience positive and so easy. I would definitely suggest buying a new car from this dealership. Love my new car!!

CGARRETT0555

Feb 16, 2016

Our second purchase at your dealership. Will highly recommend others to your dealership. Your customer service is off the chart. All your sales and management teams were very nice.

WILLIAMFCARROLL

Feb 14, 2016

My experience was very good an I would gladly refer anyone to this dealership when they are looking for a Hyundai car of any kind. The whole process was very good until I had to make an entry ion this field in order to move to the next page.

JUDY.MONTAG

Feb 13, 2016

I would recommend this dealership to other Thanks to the team for making the purchase of my new car a nice time I felt like family.

HARLEYCHILLIN51

Feb 10, 2016

I have had nothing but good experiences with Hyundai and have enjoyed driving the Sonata (now for the 3rd one). Frank White is a great salesman, more like a friend and just going over and hanging out to talk about cars. He always gets what I mean. My 2016 Sonata is great!! I just said the other day that I almost feel guilty driving cause it's just got so many great features!! Yay to Frank for pointing them out too!!

JYOON5035

Feb 8, 2016

This would mark my third vehicle purchased at Huffines Hyundai Plano. Although the service is always great, my experience with Frank White just made it greater.I highly suggest Huffines Hyundai Plano!

TEXAS_DOG_CAT

Feb 6, 2016

Greeted immediately. Mr. Spencer went above and beyond as did the Finance manager. Great buying experience. This is my 7th Hyundai so you can tell I love the product. Thanks Huffines for the great buying experience.

TARA.ANDERSON

Feb 5, 2016

The dealership went above and beyond to deliver just the car I wanted in a timely manner. It was a great overall experience. Thank you.

BEGGSNICOLE

Feb 2, 2016

I had an amazing experience at Huffines in Plano. Frank White is top notch and made my kids and I feel right at home. The Santa Fe Limited Ultimate is a joy to drive (and is my second SF purchase). I look forward to many years of driving pleasure.

DUNA46TX

Feb 2, 2016

Very pleased with customer service, Brent Pesola is a wonderful , professional salesperson, he sold to me the second car,. I will always recommend this dealership and personally Brent to my friends .

GOOFYTAMRA

Jan 28, 2016

I am very please with me experience as i was purchasing my new car! I would recommend Huffines to friends and family! I hope my experience continues while I get my car serviced!

ELSA_GLZ

Jan 27, 2016

Excellent customer service. Frank went above and beyond when it came to satisfy our needs. We love going to him for any questions we may have about our car. We will definitely refer him to all of our friends and family.

JESSEWHIXSON

Jan 26, 2016

Everyone was friendly and the deal went through as expected. I would definitely go back for future car needs. Great customer service and very accommodating for the children as well.

MARLEY.LISA

Jan 26, 2016

I cannot rave enough about Spencer and this dealership! The entire experience makes me want to purchase every vehicle from Hyundai only. Spencer went above and beyond in every aspect of this transaction and it showed. He was so good my 15-year-old said she never wanted to purchase another vehicle from anybody other than him. Lol ... Looks like he has lifelong customers.

JLOCKETTJR

Jan 25, 2016

Enjoyed the experience!the salesman and all the staff was couteous. This is my second purchase at this dealership. I would be happy to recommend family and friends.

AGERWER13

Jan 24, 2016

The car the dealership gave me didn't match the vin on my paperwork. They knew about this problem but didn't contact me. I had to contact the dealership to straighten it out. Apparently, the person who went to get my car didn't bring the paperwork so he could double check the vin.

vlm6550

Jan 20, 2016

I am very upset about the poor quality of service that I am receiving at Huffhines Hyundai of Plano. My parents and I have bought vehicles from Huffhines Chevrolet and Hyundai multiple times. The Huffhines name usually stands for quality. The service department of your Hyundai Plano branch is very disapointing. In the beginning it seemed okay when I purchased my Santa Fe in 2013, but it has steadily declined.Last November I realize that the service manager had a stroke, and the delays and confusion I experienced from your service team were understandable. The problems I experienced at that time were resolved. Now, I am not sure how to proceed to get adequate service on my Santa Fe rear lift/tailgate issues. I made an appointment to get the rear lift repaired, and back in December I was told it was a two hour job. I scheduled it for 1/13/16 with Ken Rosales. I called and left a message the week prior to this appointment with the receptionist that I wanted to speak to someone about the rear lift since I had just brought it in during the summer (2015) for the same issue. No one called me back. I then called on Monday 1/11//16 and spoke to Ken Rosales about my concerns that the hydraulics arent being fixed correctly, and I wondered if there was a known issue on the Santa Fe model. He explained that only two providers make the hydraulics, and that the cold weather affects them. Interestingly, most every person I know has a similar type of car (Hyundais and other types) with a rear lift, and I dont see them getting hit in the head every time they try to use the rear of their car for storage, groceries, etc.... At that time, Ken also assured me that when I brought the car in on Wed for my scheduled appointment it would be fixed.When my son and I arrived at 2pm for our appointment on 1/13/16, two other people came to the car to help us, and then Ken was sent out. He remembered talking to me about getting conked in the head over and over. At that time my car was taken back to the service bay--- presumably to get the rear hydraulics replaced. After one hour, at 3pm, Ken came to tell me that unfortunately, they did not have the parts needed to repair my car. Why wasnt I told this at 2pm when I arrived? Or on Monday, 1/11/16, when I called and spoke to Ken Rosales over the phone?? I really dont think this is Ken Rosales fault, and he was very nice in all our interactions. It seems it is a management problem involving inventory, communication, or something? I cant believe that there are so many vehicles these days with rear lifts, and yet this is a problem. And how do you not check to see if the part is in stock? When I left Huffhines service department at 3pm that day, Ken told me the parts would come in in a couple days , and he would call me to set up a new time for this repair. As of today, I have received no phone call, email, etc.from anyone at Huffhines Hyundai. I am very upset about this as we have done business with Huffhines for years. We are still driving our 2000 Suburban from Huffines Chevrolet. We had a great experience with Mike Manfred, our salesman, at Hyundai, but I feel these issues with your service department need to be addressed.

GOPALJEEN

Jan 19, 2016

everything was so smooth that it was one of the best experiences so far for me. Right after I said yes, folks started working on for me and car was delivered sharp on time.

Doug

Jan 13, 2016

I have purchased several cars from Huffines Hyundai and other Huffines dealerships prior, and for the most part i have been very satisfied. My last experience however was not good. On 1/2/16 I scheduled a service appointment online for 1/11/16 at 5PM. Confirmation code X032T22130. When I went to the appointment, the service adviser there told me I did not have an appointment. He would work me in in a couple of hours. But, I had an appointment! He then told me that appointments don't mean anything except to put you in front of the walk ins. Really???? I could not wait that long for them to get my car in, so i left. I have sent an email to the person who sent me the confirmations. No response. I went to their web site and filled out the "Contact Us" page. No Response! I did an online chat with a person who assured me someone would contact me. As of yet No response! I can only conclude that the service department does not care about their customers. An appointment should be respected. And, my car still needs an oil change.1/18/2016 - I am editing this review because I went in to the service department on Saturday morning. I got Brad as my service adviser. He was Great. He took care of the service I needed, and got my car back to me on time. He was very professional and polite.He turned a negative experience onto a positive one. I will be asking for him from now on. Thanks Brad.i would rate a 5 except for the initial experience. Maybe a little training is in order.

STARBRI_28

Jan 13, 2016

My overall experience was great. I'm glad I choose this dealership to purchase my vehicle. The best customer service given to me at a dealership.

HMENDOZADFW

Jan 12, 2016

I enjoyed working with Frank White. He meet my needs and expectations. I would definitely recommend Huffines of Plano. I am satisfied with my overall experience.

MTHEYS0

Jan 11, 2016

Best dealer I have used. I have leased 2 Hyundai Elantras, bought 2 Hyundai Elantras and bought 1 Hyundai Santa Fe Sport I would buy another car from them.

concerned,Plano

Jan 9, 2016

I have purchased a Dodge, Hyundai, and Chevrolet since 2010. Love the people. Concerned about the changes in service. This year I have experience much longer wait, poorer response. For example, had an appointment for new tires, front brakes, and alignment. Arrived Wednesday 7 am got the car Thursday 6pm and no communication, no call backs, made two trip there concerned about what the problem was. Is this an overbooking problem? I also never heard others in the wait room complaining before. I have this year in the Chevrolet and Hyundai locations. I like the remodel to the building but not to the service level. I used to recommend you to everyone since 2010, now I believe cannot do that until I see a change back to the excellent service level I used to experience. Employees come across that the issues are out of their control.Thank you,

SHAWNTAWILKES

Jan 8, 2016

excellent dealership i loved the way i was treated and eric was so profesional we need more people like him i will tell all my friends

Snyderpl62

Jan 7, 2016

I brought my 2011 Hyundai Sonata to this dealer on Dec 21 to have the turbo-charger looked at. They did not even look at the car until Dec 28th and won't have it fixed until Jan 8th. Please don't take your car to Huffines Hyundai Plano

WAYNE_BEARD

Jan 7, 2016

My experience with Huffines is always excellent. I always recommend them. I have bought or leased 4 cars from them and will continue to do so in the future

KRUCHLIN

Jan 5, 2016

Great work by the entire team! Eric Grantham, the sales rep did a great job in getting us the right car and making my wife comfortable with the Genesis. We were new to Hyundai and Eric gave us all the info and confidence to make this key decision.

PAULBUICK

Jan 4, 2016

Ask for James Aberle when you visit Huffines Hyundai Plano. James is friendly, knowledgeable, and professional in everything that he does to serve the customer. We will buy our next car from James. We are enjoying our Sante Fe SUV!

ROBERT.JERLS

Jan 4, 2016

Brent is a Great Salesperson. Car is driving well so far. Looking forward on taking it on a trip to see how it preforms. Rob Jerls

SANNKALP.KAPOOR

Dec 31, 2015

Tommy, James & Lamar was very helpful and kind to explain me wverything about my vehicle features, pricing and finance part. I would recommend if dealer have cafeteria to serve food/snakes for buyers paid or un-paid.

SARAHNDIPITY95

Dec 30, 2015

They took very great care of me & my needs/wants for my first car buying experience! Loved them! I will definitely be coming back later on!

SRHOLMES29

Dec 29, 2015

I purchased my 2006 Chevrolet from this Dealership almost ten years ago and received honest and respectful treatment; 2015 this was my first stop to search for my next car.

Azalie Lambert

Dec 28, 2015

This is my third vehicle from Huffines Hyundai. Everyone is always nice and makes the customers feel appreciated. They are willing to work with their customers and not many dealerships are willing to do that. MR. ROOSEVELT MAY, YOU ROCK! I loved my 2010 Sonata Limited Edition to the 2012 Genesis and now I'm driving a 2015 Genesis!, a classy vehicle! I recommend going to Huffines Hyundai for your next vehicle.

K.MRIOS

Dec 25, 2015

Such wonderful help from the employees at Hyundai. Thank you so much for helping me with buying my first car! They helped get the best price with the best car!

MARYCONTRERAS3

Dec 24, 2015

Great experience purchasing my car. Highly recommend this dealership. Very honest, friendly staff and easy to understand all the financing side of it as well.

JAMESLWILDE

Dec 21, 2015

This was a relatively painless process. We dealt with the internet manager, Mike Manfred and it was a very easy, straightforward process from beginning to end.

CHWAYJR

Dec 18, 2015

Shea is very professional and does an excellent job in finding the right balance of cost and options to suit your individual need. I will recommend him to everyone.

MELRAYES929

Dec 16, 2015

Excellent Service from beginning to end. Greeted warmly, provided a comprehensive description of available cars and their features. Also, described available deals per the website for car cost and finance deals.

SUEBAUER67

Dec 16, 2015

Would work with Jonathan again in a minute! He made buying our new car such an easy experience! I would recommend him & the dealership to friends.

LROZELL429

Dec 15, 2015

My experience with Huffines was very stress free and easy. They worked very hard to get me into my new vehicle and the car is awesome!!

ZOANNEPITTS

Dec 15, 2015

Best buying a new car experience I have ever had and I am 67 years old. Rochean is very non pushy and very knowledgable about all the Hyundai models. At no time did I feel uncomfortable talking to this young man. I even told him I was not going to buy today and he just took the time to answer all my questions about everything. I really felt he cared about just telling me what I really want to know. I asked him how long he had been working there and I was surprised it was less than a year.. He is the best!

DKELLY38

Dec 13, 2015

VIP treatment all the way. My salesman went above and beyond great customer service although I purchased one of the more economical models. I would definitely recommend this dealership. I've also used them over the years for service and maintenance. Always has been a quality product.

TINATHOMASON2012

Dec 11, 2015

My husband and I are extremely pleased with the service that we received. Brent was/is awesome to work with, he has been very patient with me and my million questions in trying to make the best choice in a vehicle. I really enjoyed the fact that no one was pushy about getting me in the suv back in the summer when I was not ready. That really means a lot to me and my husband. Thank you to the whole team that helped us get into our new SUV.

JIM9

Dec 10, 2015

Nick went out of his way to get the car we wanted and did all the little things that made it a pleasure to by a car.

POSJULIO

Dec 8, 2015

Great costumer service and efficient great experience. I will purchase my next car grom them! I was fully satisfy with my entire buying experience. Great job

GREGGVC

Dec 4, 2015

Shea Benedict was very effective on finding the car that we were looking for and went the extra mile to get the car from another dealer the car was delivered on time in the next one condition and shade detailed all of the features and benefits of the car before we left the lot that evening he is also provided excellent follow up on any questions we may have had an assured us that he will be there for us if we have any future questions or issues

CAROLINASHIALERB

Dec 1, 2015

Best service, best staff at the dealership offices and service center. Atmosphere and staff are welcoming and service is always timely. Will definitely go back for service and my next car.

DRFOOT01

Dec 1, 2015

Enjoyed working with this dealership. Everyone was professional and respectful of my needs first. They were good listeners and made me feel comfortable in my purchasing experience

KNEW1BERRY

Nov 30, 2015

Great experience from walking in the door to takeing delivery. I was impressed with the dealership, the salesman, the finance manager, service manager- all were very professional and helpful.

RANDYEDWARDS54

Nov 28, 2015

It was a wonderful experience that I wasn't expecting at a dealership.the staff was knowledgeable and friendly. The vehicle test drive and discussion of its functions were on point.

REZANZR

Nov 27, 2015

I just leased a Veloster from HUFFINES HYUNDAI PLANO. I'm 100% satisfied with it! The quality of the car, its price and everything else is just perfect!Thank you James Aberle for your help!Reza,

umeshjeanette

Nov 26, 2015

We were in the market for a 2016 Hyundai Sonata Hybrid; the overall experience was excellent! Rochean was pleasant to deal with; he answered our questions and followed up like he said he would.

SSUTTON5

Nov 25, 2015

Second vehicle I have purchased from Huffines. They are professional and very good at finding the vehicle that meets my needs! Great purchase experience. Thanks!

WARREN2010ND

Nov 18, 2015

As an invalid, I was assisted in every way possible by my salesperson and financial department. My salesperson, Spencer, assisted me in buying my new car and getting into it. He was very knowledgeable on the workings of my car and I enjoyed all my conversations with him. He made my time at Huffines a great experience.

MUNIRKAMAL

Nov 16, 2015

James Aberle has been an exceptional Sales Person. I sincerely appreciate his professionalism, honesty, and hard work. He followed up with me after the purchase and stayed on top of everything to ensure my satisfaction. Thanks James!

MUNSOY

Nov 14, 2015

We had a less than pleasant experience when we visited this dealership several years ago. However, we liked Hyundai cars and these guys are the largest dealer here, so we wanted to give them another chance. This time, we were pleasantly surprised with the professionalism of the staff, especially Tommy. He helped us with the Santa Fe Sports 2016 new car that we decided to purchase, through the Costco program they have through this dealership. The car was right for us, so was the price! We highly recommend the Hyundai cars and this dealership.

TAYLAR.WADE91

Nov 13, 2015

Spencer was tremendous to work with. Very professional, honest, and friendly. Felt comfortable and confident that I was getting the best deal and he went out of his way to ensure that I was a happy customer

DRJOSEVARGAS

Nov 12, 2015

Andy was able to explain everything my wife and I needed to know about the vehicle we were interested in purchasing. If he didn't know, he would find out. Unfortunately the Sales Manager didn't introduce himself as I expected. They have in other dealerships even when we didn't buy a car. Financing Dept. needs to slow down when going over the financing details. However, anyone wanting a new car, go and see Andy So.

KENANDCHERYL21

Nov 10, 2015

Worst finance department rude, unprofessional, they don't care about you, just the money. Tried to contact General manager, he never responded. Will never shop at any Huffines dealership ever again. My sales person Nick was great, but once Aaron got ahold of the deal, he was rude, unprofessional, and no help.Because of Aaron's actions I will never set foot in any Huffines dealership, including sales, service, or anything. I will just shop there competition and share my worst car buying experience with them, so they can tell there customers to stay with them and stay away from Huffines.

dp2013

Nov 7, 2015

For those of you considering this dealership, please note I bought my Elantra from Frank White almost 2 years ago. During that transaction, Frank was so professional and yet very personable. Being rushed, I was a bit demanding but Frank stuck with me and provided a great experience. In the past 2 years, he has continued to check on me and make sure I am still satisfied with my purchase, In those two years, I have had service appointments with 3 area dealerships and a couple out of state, Huffines is stellar. Best example I can give you is that I got a check for almost $150 from them after my 30k mile service appt. When I called about it, they explained that in reviewing my invoice they noticed I paid for a service that was actually part of the service contract I have. Imagine that - getting a refund you didn't even ask for! Maybe they made a mistake in charging me for it, but I really appreciate that they take the time to review/audit themselves to make sure they are taking care of their customers.

RFESTERVAND

Nov 7, 2015

We are from Houston and negotiated the price prior to visiting. The vehicle is for our daughter who lives in Dallas. This Dealership met all expectations before, during, and after the sale of the vehicle.

KHADIJAAKRAM

Nov 5, 2015

The whole staff was great. Mr. Aberle was great, supportive, and responded to my texts instantly. The whole transaction was quick, fast, and easy. I would def. recommend them to any of my friends and family

JJACOB999

Nov 3, 2015

Keep up the good work. Mr. Tommy is wonderful. His professionalism should be appreciated. This is the second car that I am buying from Mr. Tommy.

MVJENSEN71

Nov 3, 2015

I've bought two cars now from Huffines Hyundai. They have been great both times and I've always had a positive experience on the follow up service as well.

MOORERICKW

Nov 2, 2015

Nick Donahue was very good. I enjoyed talking to him and he didn't pressure me at all. He showed me all the features and was generally knowledgeable. Mike Manfred was terrible and the communication between the two of them was inexcusable as well. Mike knew I was in a hurry yet it took over two hours to get out of the dealership even though I paid cash and had no trade-in. He didn't confirm the price with me and it was wrong so he had to do all paperwork over again and there was a lot of haggling that had already been resolved with Nick (so I thought). I thought Nick deserved the commission. Mike just frustrated me.

MIRNA_RAMIREZ2006

Oct 30, 2015

We got the deal we wanted and staff was great overall. They had the vehicle (2016 Tucson) we wanted and the purchase process went great overall as well.

sonataowner

Oct 28, 2015

This dealer's service employees sound on the phone like people that hate their job. Additionally they seemed overbooked as they told me it would be two weeks to service my car. I called the McKinney dealer and a courteous employee told me I could take my car the next day. Unbelievable that two companies owned by the same corporation would be completely opposite in terms of their level of service and efficiency.

ANGELKLR2002

Oct 27, 2015

The people at Hyundai were friendly and professional just as 10 years ago when I purchased my first Hyundai. I will probably be back in the future for the next.

HENCRU26

Oct 27, 2015

Excellent Service. Jonathan did an excellent job walking through sale, I am very happy with this purchase and would recommend hiffines dealers to anyone they have really good people.

FREDONJAK

Oct 22, 2015

I appreciate the patience and kindness of everyone at Huffines! It was easy to negotiate a price and that is so refreshing! Thanks to all that make it happen!

JASON.BAUGHMAN0

Oct 20, 2015

We had our mind set on a used car but Huffines got the price right and the service was great. They were a pleasure to work with.

BRYNIK21

Oct 16, 2015

i had so much fun there with rochean he is so knowledgeable abt his job and the diff cars there! i will tell all my friends and family abt huffines!

THOMPSON7L

Oct 16, 2015

I worked with both Mike Manfred and Lamar Rogers. Since I had such great service on my first lease a few years ago with Mike; I decided to come back to the same dealership - same person. The attention and service given to the whole process was wonderful and seamless!

CAROLWDAVIS

Oct 14, 2015

It was a very easy car buying experience I would highly recommend have fines and would definitely buy another car from them in the future

NINA.KNIGHT1

Oct 7, 2015

The best experience I could have ever imagined while buying/leasing a car. It was everything I would have hoped for, and Jonathan Cruz and Mr. Berry were so professional, helpful, and welcoming.

VACLK

Oct 5, 2015

.I went to look and get information and ended up with the car that I am very happy with.The staff was very helpful, considerate and understanding.

RUTHINTEXAS

Sep 29, 2015

Mike Manfred was delightful to work with, and more important, treated my daughter well in her first big purchase. He was engaging and professional with her, and she walked away with a great car and a great first experience!

PARRTHELMA8

Sep 28, 2015

It was the most pleasurable experience I have ever had at a car dealership the staff the people were very kind very understanding I would recommend them to anyone I'm very happy and satisfied with my purchase.

DELMONICACOLBY

Sep 27, 2015

Sales person processed the wrong VIN number on the paperwork. Created a lot of additional work for me, having to sign documents all over again; correct my insurance policy and so on.An offer for free lunch or some other incentive would have been a nice gesture, considering the problems it created for me.

PATJHOWARD

Sep 25, 2015

I contacted the dealership via the Internet and was contacted by Frank White. I let him know what car I wanted to purchase, which options and that I was ready to buy from whoever gave me the best offer. Since they were the closest dealer to me I preferred to buy through them and when I told Frank what it was going to take he spoke to management and got back to me quickly to let me know they agreed to the requested price. When I got to the dealership to sign the paperwork there were no games, upsells, surprises, etc.. I wanted a color they didn't have in stock so they found it, told me it would be delivered in a few days and gave me a loaner car to use until then. No games, great price and friendly people.

SCOTT7

Sep 25, 2015

James did a great job. He was professional and saw to it that the sale was processed quickly and accurately. Definitely come back to Huffines because of him.

AMICULUS60

Sep 23, 2015

After doing a lot of research online and at a few dealers I came to Huffines Hyundai to look at the Ibiza Blue color on a Genesis. I was met by a very courteous salesman who offered a test drive. Afterward he asked if I was interested in buying and I told him that I doubted the dealer would match the best price I'd found. However, they quickly did match that VERY attractive price and we managed to agree on a price for my trade without much fanfare. They were able to find a car with the colors and options I wanted, so I did buy the Genesis from them. The salesman, sales manager, and finance manager were all forthright, courteous, friendly, and knowledgeable. No games. Highly recommend.

CHARLIE.FRY

Sep 23, 2015

Persia as stated previously was professional, courteous, empathetic, caring, friendly, thoughtful, and so very helpful in going the distance to get me the car I wanted!

KAMRANZAHID

Sep 23, 2015

Brent Pesola is a very nice guy, he helped us a lot to find a right car, we really really appreciate him, I am happy and relaxed.

DEAN.RYLANDER

Sep 22, 2015

Jennifer has provided excellent customer service and salesmanship before, during, and (especially) after my purchase of a new car. She sought to understand my needs and worked to fill them within the parameters available to her and when necessary to ensure the deal she went the extra mile. Having worked in and managed business to business Sales I truly understand the value of someone who can not only see the value in making the sale but who also understands the value of the follow through and of simply doing what you say you are going to do. Jennifer said she would be there to answer any questions and ensure I enjoyed the product your team provided to me...and she has done exactly that. After the sale, Jennifer followed up with me with reasonable persistence (she made it easy for me to reach her if I so chose) and took the time to chase down a rather subtle technical question and continued to follow up with me for 2 days until we could visit on the phone about the solution she identified. As an employer today, considering the experience I had with Jennifer and Aaron, I can only hope that my employees come off in a similar light to my customers on a daily basis.

QUEEN_VICTORIA91

Sep 22, 2015

I found this dealership on the True Car app and purchasing a car on my own for the first time ever was way better than what I thought it would be. The staff was so nice and helpful. I really appreciate all of their help and honesty. The gentlemen at Huffines Plano created a family environment from the time I walked onto the lot and I'm so grateful.

SMART4615

Sep 20, 2015

Ken sales manager was a true professional and made the difference in closing this deal! Thank you, again Ken. Also Rochean had great energy and truly loves his career. I felt displeased with Aaron (Finance Manager) when he mentioned he and the back office will not like the way my financial institution wanted to pay off their old and finance the new purchase. I think this bit of info should have been withheld.

James

Sep 18, 2015

I called to speak to someone in the service department about repairs for my Santa Fe. The Huffines operator kept putting me on hold and transferring me to voice mail box after voice mail box. It's a waste of time trying to do business with people who won't take your call. We bought the car new from this dealer, but their service department has convinced me to find another dealer for our next new car.

kpm15

Sep 18, 2015

My wife and I had a fabulous experience last night. We walked out of there with a new car and felt like they gave us the best deal possible. They were so easy to work with!! We would and will tell anyone that is looking for a car to come here first and go see Rochean and Ken!Rochean was awesome- there was zero pressure to do buy. He made it all about giving us as much information as possible and allowing us to make the best decision for our family. We appreciated Ken and his willingness to work with us. We are happy customers!Thank you to Chris and Rochean for staying late with us. Chris made the paper work process so easy.Thank to this Huffines Team for making it a great experience.

ADAMSCOTTRICHARDS

Sep 17, 2015

My purchase was great! This is my second vehicle purchased from this dealership, and the sales rep was great every step of the way. I was given a great deal, and solid value for my old Genesis as I purchased my new one.

JCOLLINSGA

Sep 17, 2015

Great! I had a painless car buying experience. No major complaints or issues. Everything as expected. Shea offered to set up my first maintenance appointment, which I found to be very helpful.

BEMAVIS

Sep 16, 2015

Spencer was a very friendly and knowledgeable sales person. He learned what we were looking for and provided a solution that met our expectations. He has gone above and beyond in taking care of us both during and after our purchase night experience. I highly recommend him.

btshippee

Sep 16, 2015

Had a 2015 VW Golf for one year that was probably the worst vehicle I've ever driven. After looking at Hyundai's website and driving an Elantra rental while on vacation I decided to unload the VW and buy a Elantra Limited. Couldn't be happier! All of the staff at Huffiness are very professional and yet landed back and relaxed. This was probably the fastest I've ever been in & out of a dealership in my 30+ years of car buying.

TAWNITEXAS

Sep 16, 2015

Best car buying experience I've ever done! I will definetly return in the future for all my Hyundai buying needs! Brent and Mr. Winston were the nicest and most honest people I've met at a dealership so far.

QUESHEAKING13

Sep 14, 2015

Excellent. I would recommend this dealership to my family and friends where customer satisfaction is truly guaranteed. We were very pleased with all of the people there.

ARUNMYSOREVENKATRAMU

Sep 13, 2015

The sales and Finance person took good care of the customer but the wait time was little bit due to other customer who turned in which was not expected by Hyundai staff that day, so took a bit more time, but they did a great job overall.

KNIGHTTIME63

Sep 13, 2015

1000 stars over Absolute Hyundai any day of the week. The dealership and people are more professional and not full of themselves. The actual place is much nicer and more pleasant. Incredible difference this purchase. In fact two people have already purchased a vehicle in the following days since I was there as a result .....

LOPEZFRANCISCO91

Sep 13, 2015

James Aberle made the whole process hassle-free and straightforward. He did an excellent job describing all the features that Hyundai offers over its competitors. He was knowledgeable, courteous, and professional. I decided to purchase a Hyundai over a Nissan and a lot of that can be attributed to having James as our salesman. I will definitely recommend friends and family to this dealership.

Ame

Sep 10, 2015

Spencer is a awesome sales person, he explained the details and highlights if the Sonata. He didn't pressure me, my experience was fabulous. He helped me make s great purchase.

JON.BARONE

Sep 10, 2015

Overall buying our car at Huffines Hyundai of Plano was a great experience. This is the second car we have purchased there and each time it was great.

JOYRABADI79

Sep 10, 2015

I had a smooth great experience . Spencer was great,friendly and made it less stressful and fun! I got what I wanted and would recommend to my friends

THOMAS_YI

Sep 9, 2015

Having been to 2 other dealers, we had some ideas about the car we want. Tommy quickly noticed this and was able to help us to select a few packages that might suit us. He then patiently guided us to see all the cars in the parking lot that might meet out needs. With the help of his rich knowledge of different packages, we were able to finalize our selection quickly. After the test drive we got our new car. Now 3 weeks later, we are very happy with this new Sonata ECO (1.6-liter turbo engine). It is very powerful, yet with good fuel-economy. Officially published numbers are 28 mpg city, 38 highway. However, as I regularly travel over a 50 miles highway trip, I was able to test my new car's fuel-economy. I often got over 40 mpg highway (highest one being 44.3 over a 50 mile trip), and over 30 mpg combined highway and local roads. Very happy with it.

ceordr

Sep 8, 2015

Going 90 miles round trip to buy a car seemed rather extraneous to me, but my experience was so worth it. I know that I would do it again!

Veloster2014

Sep 8, 2015

Rosevelt Mays, the general manager was awesome and very warm and caring. The salesman, Rochean Spencer was very attentive and helped me feel secure and enjoyable. I have already send one of my friends and will definitely send more.

TRICEDNEL

Sep 7, 2015

Spencer is very up front and professional. Any questions I had, he was able to answer and provide insight in regards to the purchase of a new vehicle for my daughter. I'm very pleased with Spencer customer service and dedication to helping others achieve satisfaction in purchasing new vehicles.Kymisha Carter

WHEATLEY.ADAM

Sep 7, 2015

Great job. Love the car and buying experience. James worked very hard to get this done and quickly. Will absolutely come back. We were going to buy an Audi. The Genesis was basically the same car for half the price. Also Audi salespeople are kinda snobish. Your crew at Hyundai was outstanding and friendly. Thank you!

JAYJAN1

Sep 6, 2015

Had a great experience with the sales staff and the finance staff. I did not feel pressured to buy any specific item over another. The staff listened to what I was looking for and helped me according to what information I had given them. Very low pressure which was wonderful. Jennifer was great! Very honest and up front with me.

farnoosh

Sep 3, 2015

first of all special thanks for ROCHEAN SPENCER to spending time and being highly professional to assist us more than we expect. he spent time very patient and professional to show all the products and we finally bought a car that we are totally satisfy and enjoying to have and drive with it.great dealership,great staff, awesome deal.thanks Spencer, thanks hyundai of PLano. we will come back for sure.

CUHDEAR

Aug 31, 2015

Thank you for taking the time to help me with my purchase and get me into a car that I am comfortable with, your help made a big difference.

MALVIKAVARMA91

Aug 31, 2015

The staff was very professional, straight forward and friendly.Rochean Spencer and the other staff even waited a long time after hours as I got there late. Very good experience and a great deal.

SMLAVECCHIO

Aug 27, 2015

Very impressed with them. They didn't haggle the price and was willing to get right around my price range without a fuss. Very glad I went there. I got the sonata sport and am loving it.

CALLENWITTER

Aug 25, 2015

The staff here is fantastic. Mr. Spencer was our salesman and he was great. No pressure to buy! And together him and Ken got us everything we wanted!

AFTY4

Aug 19, 2015

I am glad Stacey Williams was working when I walked into Huffines Hyundai Plano. The car-buying experience was pleasant from start to finish. He had to work particularly hard to get the Santa Fe I wanted, but went the extra mile to make it happen instead of settling (which I'm sure would have been much easier). The negotiations were healthy and respectful and I did not feel insulted at any time by buffoon sales tactics / talks that some experience. I feel I got a very good deal on the exact car I wanted, and hopefully Stacey / Huffines made a bit of profit as well--that is how it is supposed to work!

Azfar

Aug 18, 2015

Bought a new 2015 Hyundai Sonata Limited with Tech and ultimate package. Very pleased with the car. Pretty car with awesome features and great drive! Shea was truly a great person. He made me feel like I am dealing with a friend and not a sales person for the 1st time! His management around was equally respectful!

RTPAYNETX

Aug 14, 2015

I have purchased four vehicles from Huffines Hyundai! I think it is a great place to purchase a car and would not hesitate to recommend them to anyone.

BGILLASPY4

Aug 13, 2015

i was treated with courtesy and found the sales staff a delight. This was my first time to buy a new car on my own

DEVINREV

Aug 12, 2015

I had a great experience buying from the dealership, and would definitely come back in the future. The staff was friendly and was extremely helpful.

JRSCHAFF

Aug 12, 2015

We (my daughter and I) are always very intimidated by car salesman; we almost ran away when a car salesman (Spencer) approached us that morning while we were just strolling through the Hyundai lot in Plano. However, we are very glad we didn't run away because Spencer was very friendly and not intimidating at all. Spencer asked directly what we were looking for and we were able to get the car within the price range that we wanted. We had a great experience at Huffines Hyundai in Plano.

KAMDAR617

Aug 10, 2015

OUR SALESMAN BRENT WAS EXCELLENT, HE ALSO ARRANGED SEPARATE ROOM FOR US SO WE CAN PRAY DURING SUNSET TIME, IT WAS SOMETHING VERY NICE. Your finance manager was AARON,NICE GUY.

TERRYDERRICK

Aug 10, 2015

We had a really great experience at this dealership. We specifically worked with Jonathan Cruz and Frank White. I am sure the others are great too but you can't go wrong with these two. Ask for them by name!

JEFF.WHITFIELD

Aug 8, 2015

James Aberle made car buying as simple as the process could possibly be. He also guided my nephew, a first-time car buyer, through the process in a way that was honest and uncomplicated. I'd work with him again for sure.

TJERKAM87

Aug 8, 2015

Found exact vehicle I wanted, promised price match and delivered that price match. I had a great experience with Brent and I would recommend him to anyone who would like to get a new car.

ADAMSCOTTRICHARDS

Aug 5, 2015

Rochean was extremely helpful in every aspect of the purchase. I was able to test drive the car I wanted, negotiate for a reasonable price, and walk out satisfied. He made it possible.

ALFA.FLAHERTY

Jul 31, 2015

Came with USAA car buying service, picked Plano dealership, test drove, negotiated price & trade in' completed paperwork and drove off with a 2015 Sonata, all within about 3 hours on same day. A far cry from buying a car 10 years ago. Salesman Nick was very courtious, accomodating, attentive to what I wanted. Overall, very satisfying. Hope to return with my daughter when she is ready for a new vehicle.

FAHADMAKHDOOMI

Jul 31, 2015

Mike Manfred:Excellent Sales PersonGreat experience of buying the car with him at Huffines.The person in the finance side was in some kind of a hurry,didn't do a good job in explaining me the warranties and whats offered.I would love to have those services free for few years.

POWERS5687

Jul 31, 2015

Mr. Cruz is awesome!!!! My overall experience was amazing!!! First time no buyers remorse. This is my second purchase from Huffins in Plano. My first experience I had buyers remorse wasn't the best salesperson but I purchased an accent any ways. This purchase was different I felt like I was family Mr. Cruz really cared I can't thank him enough. Mr. Cruz any one that is looking for a great auto and a awesome experience I will send family and friends your way!!!! Thank again and again the Lanes!!!!!!

Another Guy

Jul 30, 2015

Got to be about the worst auto service department in the area. All about what is easiest for them and nothing about what is best for the customer. Don't bother with an appointment as they still take over 5 hours to check out the problem. And be prepared for excess extra paperwork to prove you are the original owner even if you bought the vehicle from them. Bunch of idiots!!!And this was just the last of 4 straight poor service experiences at this dealership.

LANCERDL777

Jul 30, 2015

Hyundai earned my business through their strong value and upfront pricing. I hope they can keep my business and I hope I don't have to use the extended warranty that I purchased. I hope it's a reliable brand that will spend their time and money keeping the customers they have instead of dumping so much into new customer acquisition. The best brands grown by word of mouth!

VERLINDAUHL

Jul 29, 2015

My experience was awesome thanks to Rochean Spencer. He is obviously a man of high integrity, very honest and forthright. Spencer made my car buying experience really great, I didn't expect it to be so easy! Spencer meant what he said and said what he meant. There were no surprises, it went exactly as explained. I couldn't have gotten a better experience. A big thank you to Spencer and Huffines Hyundai!

ELLIOTT.EILEEN174

Jul 28, 2015

The Staff at Huffines Hyundai were wonderful to work with. My Salesman, Stacey Williams, really went the extra mile for me to make sure I was taken care of. I will definitely go back when my lease is up to see Stacey and ken again. I love my new Sonata!

JSCHENKLER

Jul 27, 2015

The experience is the best one yet in buying a new car. With Frank Whites assistance I will be returning for future purchases. Thank you Frank White.

SHOTGUNBET

Jul 22, 2015

GREAT EXPERIENCE and it helped me make up my mind and I bought a WONDERFUL VEHICLE.1 of the BEST experiences I have ever had buying a vehicle.

MELINDAWHITE

Jul 21, 2015

All of the staff at Hyundai in Plano was very friendly and helpful. I left the dealership with the car I wanted and a fair price.

JEH98E

Jul 20, 2015

One of the best experiences I have ever had buying a car from a dealership. Usually I do not buy my cars from dealerships because I have had bad experiences, but this time was fantastic!

snl0512

Jul 17, 2015

I really like working with Lamar. He is very professional and respectful. He does work hard to sell you a car, but he doesn't make you feel pressured or where you walk away unhappy. I will work with Lamar the next time we want new vehicles and I have already recommend him to other people.

HCHOI

Jul 16, 2015

Bought a nicer car than what I had originally planned within my budgetThe employees are friendly and great to work with and would definitely recommend

rriska

Jul 16, 2015

First of all, this is my fourth Hyundai, and the third one from Huffines. I Had been told by two dealers that I would not be penalized for early termination since I was so close to lease end, so we went in, and picked out the Sonata Sport that my wife wanted. We got to finance, after waiting two and a half hours, and found I was being charged $1450 negative equity. While I was only taxed on the difference after trade, I paid about $650 less in tax, but still will pay $20+ a month more in monthly lease payments. Jeff (Cooper?) in finance called yesterday with a paperwork problem. When I explained my dissatisfaction, he looked at original lease and told me he thought I should qualify for no termination fee since I only had three remaining payments on the original lease. If salespeople at dealerships had not told me what they did, we would have just waited a couple of months. After waiting for over 2 1/2 hours to get into finance, they were ready to close, we were more than ready to get out of there, having been at the dealership for close to four hours, so probably should have said right there "do it over, or we'll just wait." Long story short, it left a bad taste in our mouths and not sure we will return or be able to refer Huffines.

CARLOSMQUINTANILLA

Jul 15, 2015

I am very satisfied with the service provided by my sales person Mike Manfred, it was a very pleasant experience to purchase my 2015 Sonata Limited from him, I love my car and the service and attention I received.

TAMMYHERMANBROWN

Jul 15, 2015

Best car buying experience yet. This was my 3rd car purchase at the dealership and by far the BEST experience to date. No haggling, no pressure, great price agreed to up front and worked within my budget, and was the quickest car purchase ever. Think we accomplished everything in 2.5 hours. Record time and record service = HAPPY CUSTOMER!!!!

JSBELL016

Jul 14, 2015

When I visited Hyundai of Plano, I already knew the type of car I was interested in purchasing. Frank and the other members of the team did a great job finding me the right car at the right price!

MANDYURDANETA

Jul 14, 2015

My experience with Huffines as of today has been very good and pleasant. Staff always friendly and respond to all my needs. Huffines customer service is always at my satisfaction or higher than my expectation. I highly recommend this dealership. Thanks.

SCHINTON11

Jul 14, 2015

Greated at the door in a timely manner. Showed me everything I wanted in a car. Didn't have to go anywhere else to test drive. Great experience

STRANGECAROLYN

Jul 10, 2015

I am very pleased with Huffines and the services offered, and their willingness to help. They are helpful and offer suggestions. I am so thankful that I chose to buy another Hyundai from Huffines.

FARCETT.PATRICK

Jul 7, 2015

This, by far, was the BEST car buying experience for me! I had a wonderful salesperson, Shea Benedict, who assisted me in every step of the process! He was knowledgeable, professional, friendly and his commitment to me and my needs was superb! The finance manager, Mr. Chris Berry, was also a pleasure to meet and work with and met me with a smile and great financing terms that I could afford! He was thorough in making sure I understood what I was signing and the warranty I would have with my new vehicle. I'm very insecure with the whole car buying process and these men and their team were absolutely FANTASTIC!! I am so happy with my purchase and I couldn't have asked for a better group of people to help me! I feel so blessed to have my car with the Hyundai family!

WENDYROBIN23

Jul 7, 2015

Great experience and that's why I came back for my new car purchase. Always happy with Huffines sales and finance people and there service dept

BRANDON.MUNOZ246

Jul 1, 2015

I want to thank Jonathan Cruz for the outstanding customer experience that started from the moment I stepped into the dealership he actually pulled up to the door with a great recommendation car based on my needs. Was test driving withing the first 5 min of arriving there and happily driving home by the end of my visit!!!!

MAXIFRESH1

Jul 1, 2015

Exceptional customer Service! My sales person, the manager and other staff was polite, patient. I did not feel rushed to pressured to make a decision.

Susan Glen

Jul 1, 2015

My experience with Huffines Hyundai was exceptional! I received a warm welcome from the Receptionist, my Sales Professionals, and the Finance Team at Huffines. My Sales Professionals were responsive, knowledgeable, and listened to what was important to me with NO pressure to buy or influence me in any way. I will definitely share my experience with Family and Friends.

BRENNA.SCHARTZ

Jun 30, 2015

Shea was a fantastic salesman and did not pressure me into anything I didn't want. I have already referred him to others and will be using him for all my future car needs.

GBROWN86.GB

Jun 30, 2015

This dealership is the best! Have bought 5 cars from them in 3 years and every experience has been enjoyable, unlike many experiences at other dealerships over the years.

RWWALKER1983

Jun 30, 2015

I had a great experience the only thing is that I wish I had an arm rest for my passenger rider but other than that I was satisfied.

ALIJBRO

Jun 29, 2015

My son was recently in a wreck and his 2013 elantra was totalled. Fortunately he walked away unharmed we chose to replace the car with a 2016 elantra and we're delighted with the selection on the lot. The deal was ready and we were in and out in record time. Great experience!

BRISHONVASHER

Jun 26, 2015

Awesome experience. Brett and Ken were amazing to work with. I was treated so kind and welcoming. I am appreciatve of them both for their service.

MARKCLAYTON222

Jun 26, 2015

Pleasant experience, not the hard sell I usually get at car dealerships. Timely in settling the deal and finances. Beautiful, exceptionable quite and comfortable car.

JANMEA

Jun 25, 2015

I dread going to dealerships because of the time you spend negotiating, but I was in and out in a timely manners with my new car and that was rewarding to me.

AIKYRIE

Jun 24, 2015

This is the 2nd card I've purchased on my own and I have to say that I'm much happier with this experience. Jonathan Cruz was quick and made the process as easy as possible.

CDADAMS1223

Jun 23, 2015

My wife and I were extremely pleased with Huffines in Plano and even more pleased with our sales rep, James Aberle. He helped making the car buying experience easy and smooth and with no hassle whatsoever. We purchased a new Santa Fe Limited Ultimate and couldn't be happier. We will return to do business at Huffines when the time comes.

TMCCLELLAN68

Jun 23, 2015

mike really tried to make things good. Love my new car y'all! My brother made it his business every day to help me find a car. He decided to take me and look at a huffine vehicle The place where he purchased his car I feel he should be rewarded for this. Antoe McClellan

CHARAN.S.SATISH

Jun 18, 2015

Great experience buying my first car, got the best service and a fair price! Will recommend anyone buying a Hyundai to try Huffines before you go elsewhere.

DONNAPEDDY

Jun 18, 2015

Jonathan Cruz was honest and professional. Finance department was honest and professional. Troy, in the service department is the best service rep I have ever had.

HOLLIMOLLI04

Jun 17, 2015

It was seamless and easy! I didn't even walk away with a headache! I had had my car for three weeks and we love it! Thank you so much!

AMZWARTYNSKI

Jun 16, 2015

Staff was very friendly and helpful! I did not feel like the staff was aggressive or pushy towards me when shopping around for a car. I drove away with exactly what I wanted at a price I think was very fair. I couldn't be happier with my new Hyundai and the purchasing experience!

JUANNALS

Jun 16, 2015

Ken and Brent were absolutely amazing to work with. I referred a family member to the dealership just 2 days after my purchase! I recommend this dealership to anyone seeking to purchase a car.

PHILBROWN1

Jun 16, 2015

Very impressed with overall experience. Liked the overall appearance and lay out of the dealership.Was particularly impressed with the sales person I dealt with. Very professional. Will certainly recommend him to others.

RETAIL0

Jun 14, 2015

Very happy with sales process. Unhappy with car being delivered with "rail dust" and dealer being unable to resolve the problem even after a second trip to the dealership.

BRENDA13GAMMON

Jun 9, 2015

I went in and thought I would research. But they offered me the best deal so I couldn't refuse! I love it! Perfect for at least the next 15-20 years!

GERALD0

Jun 9, 2015

This is the forth vehicle that I have purchased from Huffines and every time was a great no pressure purchase. Friendly staff and great service department.

PHANTOMLOAF

Jun 8, 2015

I got a great price on my new Santa Fe Sport Turbo, a little pressured at the end but I had already decided. Great car!

XCARSON0103

Jun 6, 2015

overall experience at this Hyundai was phenomenal. They made my first car buying experience an easy one and helped me out throughout the entire process.

MIKE.GOFF2010

Jun 4, 2015

Highly recommend the Huffines team of Roosevelt May and Tommy Mostaghim for anyone looking to buy a new Hyundai. Will be back to do business with them again sooner than later.

REDDUSZA

Jun 3, 2015

Low pressure sales, good service, friendly dealership. Would definitely recommend these guys. The buying/leasing process was one of tye smoothest that I have ever experienced.

JEFROMME

Jun 2, 2015

Staff is very friendly. They weren't pushy like most salesmen. I had a problem with the rotors being rusty on a new car because of all the rain and they fixed it right away. I would definitely recommend buying a car at this location.

KTTAMARA740

May 31, 2015

Everything was fine until we met the financial person (Aaron Brown)for the final paperwork. He was unprofessional, rude, had no patience to my elderly parents(the ones who purchased the car). We reported this incident to Mike Richards (Internet Director).

TODDFROST

May 30, 2015

Huffines in Plano made the car purchase process simple. I highly recommend that if you're in the market for a new vehicle to see Frank at this location. I am highly satisfied with my leased vehicle.

DICK.BEHRMAN

May 29, 2015

Sales person understood our needs and showed us several appropriate vehicles. Test drive was effective. Price negotiation was easy and fair. One small glitch occurredduring finalization but it was quickly resolved.

CHARLESSIMIII

May 26, 2015

I thought the car was a great buy also I love the new car. Car was an amazing buy really good job by salesman. Car was a great buy

CHLOEMONET23

May 26, 2015

Compared to the other dealerships I visited, they were great and truly cared about getting me into the car that I came there for and for the price I wanted!

STARLIGHTUNICORNS3355

May 26, 2015

I had a great experience and I feel I walked away with the right vehicle that best fit my needs. I would recommend this dealership

JORDANHOOD

May 22, 2015

low pressure sales environment and quality and courteous service.my salesperson was Brent. I will definitely purchase my next vehicle with this guy.very honest and straightforward through the entire sales process.

JDH

Feb 14, 2015

I went to Eckert Hyundai to buy my 2nd vehicle from them. They ordered the wrong color. When I told them it was the wrong color the salesman became enraged, arguing with me that they had ordered the car I asked for. I ended up leaving. As he walked away from my car. He told me to "_____ off" I drove straight to Huffines Hyundai in Plano. I called before I got there and talked to Amir. He was prepared for me. He had already started searching the lot for the car I requested. I told him what happened. He was incredulous. He went out on the lot, found the car I requested with a different exterior, but the same interior and I bought the car. Amir was so incredibly professional, well mannered, and polite! The manager (whom I did not meet) told him to find a car I loved and to make me a good deal. They did. I appreciate the professionalism and the kindness they showed me. They gave me a great deal, they matched the deal the first dealership gave me at considerable cost to them. Their focus was to undo the bad experience I had had at the other dealership. Aaron, the finance guy was fast, no nonsense, polite as well. My friend bought a car at the other dealership a few years ago. Neither of us will return to Eckert Hyundai. Huffines Hyundai is our new home!!! Thank you Amir and Aaron.

snl0512

Feb 14, 2015

The sensor that regulated the lights in my dash had some kind of short. It was a simple problem and easy to fix only took about 20 mins the day they finally got the part in. My first trip mark said he was convinced it was a loose battery cable,I told him I didn't think so, but they took it back and "tightened" the cables. Said they couldn't replicate the problem and gave me my car back. The problem was not fixed so I made an appointment to bring the car and drop it off so they could try to replicate. This time I spoke with Thomas, though Mark was handling my car, he could clearly understand the problem when I gave him the same description and told me it should be fixed quickly. After 8 hours I called for an update on my car and was told they would be keeping it overnight (this had never been mentioned as a possibility, they don't give loaner cars, and I only found out because I called to check.) The next afternoon I called to check on the progress. My car was still not ready and they had to order my part. Had they looked at it at all I could have picked it up the day before. Thry scheduled someone to pick me up from work to get my car, and he was almost 45 mins late. Another service person came to give me my keys and i noticed a big chip in the paint on my drivers door handle. I called Mark and he said he would take care of it, because the other person said he couldn't help me, but he would tell Mark what he saw. After about a week I called to check on the part being in. Still never getting calls from Mark. I made another appointment to get the part replaced and at that time had my handle looked at. They replaced the part and said I would have to come back another time to get my handle replaced since it was too chipped to buff out, on my brand new car. I waited about a week and called back a few times to get ahold of Mark, usually being told he was on lunch no matter what time I called by the rude receptionist, Mark later mentioned he hadn't taken a lunch the last three days when I finally got him. He did call once about another week later saying the handle was in. I returned the call and got the handle replaced while I waited. Everything is now fixed, but I had to make several extra 40 minute round trips to accomplish something that should have taken 30 mins max, maybe 2 trips since they didn't have the part. What is the point of making an appointment for 9am when they don't even look at your car until the next afternoon. I was very disappointed in the whole experience. Mark did apologize, but I felt like I had to work very hard to get anything accomplished.

Sonta GLS

Jan 5, 2015

I originally brought my car to be fixed on December 26th. I was told that was the soonest that I could schedule my car to be repaired would be December 31st, I was informed that at the time there weren't may cars scheduled to be seen (it was 4 other cars on the list for the day). I scheduled a 7:30am appointment. After approximately 6 hours of the dealership having my car, I didn't receive an update about the status of my vehicle. I called my representative Mark for an update, he then informed me that they haven't had a chance to look at my car and he doesn't have an update because they were "busy" because they were booked for the day. My car was one of the first ones there for the day to have repairs, and I felt as though after 6 hours I should have had some status update. After another 30 minutes Mark returned my call to inform me that my car was covered by extended warranty and that of no cost to me would I have to pay to fix the issue with my car. I picked up my car that same evening at 7pm. While driving my car the next day, I soon realize that the issue with my car was not resolved and I called to inform Mark that my car was not fixed. Informed him that I do not have time to continuously bring my car in for the same issues. He advised me to bring my car in again on January 5th. I once again drop my car off in the morning. At no time during the day did I receive a follow up call about the status of my car, and I was also informed that I may have to pay to fix the issue with my car. I called Mark at 5 pm to determine the status of my car, after being on hold for several minutes I hung up to call once again call to speak to my rep about the status of my car repair. Mark informed me that they are still working on my car that the mechanic is on the phone trying to troubleshoot my car's issue. I informed Mark that I would like a call back prior to closing to inform my about the status of my car if I was to keep it there. He did not return my call, and I am without any status to the conditions of my vehicle. I'm frustrated beyond belief because my time is being wasted, and Mark has displayed nothing but poor customer service to me since the first time I took my car to Huffines Hyundai. The lack of follow through is nothing short of unprofessional, I have a full time job that I have to leave to follow up constantly about the status of my vehicle because of Mark's lack of follow through.

Pennyforurthots

Aug 12, 2014

What a great experience I had when shopping for a new car. I was referred to Jonathon Cruz and he did not disappoint. Jonathan was knowledgeable, professional and helpful. He listened to what I was looking for in my new car and gave me different possibilities. He even let me bring a suitcase to make sure the trunk would work for my needs. I had lots of questions and he answered them all. I was dreading the process of purchasing a new car but Jonathan and the financing department made the process smooth. I appreciate the fact that I was not pressured into anything. I made the decision on my own and a good decision to choose Huffines. I highly recommend you look up Jonathan when looking for a new Hyundai. Also thanks to Linda kennedy for the referral!

Happy Sonata Limited Turbo Owner

Jul 21, 2014

Repair for single car accident - totally my fault. Repairs are PERFECT. They need chairs for customers at Check-in/Check-out. I went to this location, because of the incompetence of the personnel at the dealership where I bought the car. I would suggest trying any other Hyundai dealership before trying "Absolute Hyundai" in Mesquite. There is good reason for them having fewer stars. BUT THIS PLACE - HUFFINES HYUNDAI IN PLANO, IS FANTASTIC

Dizzle

Jun 2, 2014

My wife and I purchased two 2014 Hyundai vehicles from Huffines Hyundai in May 2014, and from Tommy specifically. He was very communicative and helpful along the way. Even when my original financing plan hit a snag (my bad) the F&I team found me alternative financing from an established, national lender at even better terms that I originally had when I walked into the dealership. We financed my wife's through a different lender altogether and had no issues. They managed the different deals fluidly without any complications. We will definitely return to this dealership for service as well as purchasing any new Hyundai vehicles. Before we committed to Huffines, I had contacted some other Hyundai dealerships in the area during my initial research. I was glad to report to them that I purchased (not one but two) from Huffines in Plano.

BearsFan1

Jun 1, 2014

I just wanted to take a few minutes to thank Malia Thomas (Penington) for the outstanding, professional and courteous service she provided me with on 5/30/14. I came in to talk with them about the Vehicle Exchange Program I had been contacted about while having the routine maintenance done on my 2013 Elantra and honestly, I didnt expect it to be something that I would be interested in. After all, I had a very good car with low mileage that had been taken very good care of. But after having my questions about the program answered by Ashley Maya, I went ahead and decided to talk to a salesperson. Thanks Ashley, you did great and I appreciate you! Once I met Malia, I was once again treated like more than just a walking dollar sign. I was treated with respect and kindness through the entire process. While negotiating the sale, I also was able to meet with the Sales Manager, Ken Winston. Heres where I thought the real pressure was going to come in. I readied myself for the hard sale that only a seasoned car salesman knows how to apply but, no?! Ken was helpful, knowledgeable and as interested in helping me feel comfortable with the sale as he was in helping his salesperson make the sale. We agreed on a number that I was comfortable with and all seemed right with the world. But I know what comes next. The F&I Guy. This is about to get real. Again, no pressure?! He did show me a few things for my car that would increase the payment we had talked about, but I let him know that the number we were at was where I needed to stay and he helped me out. Thank you Chris Berry, you batted cleanup and knocked it out of the park. Although all these people made the entire buying experience a great experience, I do especially want to thank Malia for her patience and her professional friendly approach. Thanks for sticking with me all afternoon and getting me into a great car!

a0719653

May 29, 2014

I was shopping for a new 2014 Elantra and visited a competing dealership and contacted 2 others (Huffines Hyundai of Plano was one of them).I knew exactly what I wanted and what my price point was. Frank White of Huffines Plano met the price and worked closely with me to ensure I was satisfied with my buying experience. Frank was very conscientious and we were able to complete the transaction in a very short time. Thank You Frank!

catmbaby

May 10, 2014

Had the best experience ever. I came in pre approved by my bank but they were able to get me a better deal through their in house financing! I loved how they listened to my needs and didn't hassle me to buy a car that I didn't need. Thanks guys!

LP46350

May 6, 2014

For me, buying a car is a stressful experience; however, I had the good fortune to work with Sales Rep Trina Brown, who did an excellent job of working with me and my concerns. Yes, I had a few anxiety attacks, but Trina was understanding and caring and ultimately found me the car of my dreams, a 2014 red Hyundai Elantra. I like to name my cars, and unknowingly Trina named my car for me. She said the color of the car reminded her of lipstick, so that's what I named it. Lipstick and I are very happy together thanks to Trina.

dalton92

May 4, 2014

We had not planned to buy a new car when we pulled into Huffines Hyundai that Friday evening. We had been looking at other vehicles for close to a year; mostly used SUV's. Malia Penington greeted us as we began walking towards the Santa Fes . She showed us a few of them, but we decided that they were not what we were looking for. She then showed us a 2014 version of the car we were already driving, the Elantra. We LOVED it! Malia asked us what she could do to put us in it. We told her and she did it. We have never been as impressed with a car sales person as we were with Malia. She made sure we were happy with the deal we got, threw in a few extras and showed us how all the new features worked. She even stayed very late to make sure the deal went through. In short, she made us feel like part of her family. Some of our friends have asked us where we got our car. When we told them about our experience there, they said that they had heard that about Huffines. We will highly recommend you to anyone that asks us where to get a good deal on a car. We will definitely come back when we are ready to buy another vehicle.Thanks for excellent service,Jacqueline and Darrell H.

WDBsleep

Apr 20, 2014

Everyone was professional, friendly, and helpful. Mike Richards was very knowledgeable and efficient. Questions were answered accurately. This is a great dealership for a great car.

gugz

Apr 4, 2014

thank you for your patience, explaining things to me and Mr Tony was superb and the rest of the stuff members very friendly. Thank you

phollen3

Apr 4, 2014

We met our sales person, Mike Richards, on referral. He took the time to show us several options of the Hyundai Santa Fe they had to offer. We test drove the Sante Fe GLS and the Sport 2.0T, and liked the Sport better. We explained our budget, and Mike did what he could to keep us around that area. This car buying experience was much better than any other, and we really appreciated it. Thank you.

byblmb

Apr 1, 2014

This is the first time I have not had to wait for a service representative to come to my car after I drove into the bay. John Pope greeted me, got the information he needed and then escorted me to the lounge. The servicing took much less time than on previous visits, even though the service was more involved. John offered a car wash if I had the time--no one else has done this before. I told my husband how impressed I was!

nvdhassani

Mar 31, 2014

I contacted Huffines online with the offer I had received from several other dealers. I was ready to purchase this car but wasn't comfortable with the price. Mike answered my e-mail and took it from there. I received a great offer. We are super happy with our car and with Mike Manfred. He helped us get the deal we wanted and the exact car we wanted all within three days. Thank you.

idekovska

Mar 30, 2014

I am very happy with my new Elantra. Thank you for working with me throughout all the details during the purchase process and after that.

tacnd

Mar 29, 2014

My Wife and I set out to buy a new car Saturday March 22 with three Dealerships and about five cars of interest to us and Huffines Hyundai was our first stop.We never made it to the other Dealers. Why?Our experience with Frank White was, well, quite impressive! He was at ease working us through the stages of the "buying experience" first by greeting us without pressure, then sitting us down to listen and write down what was important to us for our next vehicle. He then proceeded to bring a vehicle to the front for our viewing and eventual test drive. He made us feel comfortable, understood our needs because he listened, and carefully, yet casually worked us through the stages of the process until we landed a great car at a great price!And the car met all the important needs we informed him of at the outset!How is this possible? Frank White is a very good Salesperson; he listened, then delivered!

DavidChenOfTexas

Mar 24, 2014

I dont normally write happy 5-star reviews. And I really hate the car buying experience. Yet, here I am on my own time, writing a Happy 5-Star review, because... I am happy to report I just bought a brand new 2014 Santa Fe Sport 2.0T SUV, last Thursday, March 20th. Purchased from Mr. Mike Manfred, at Huffiness Hyundai Plano dealership. It was an unusual car buying experience which positively surpassed my expectations, and countered my long term car buying dread. In my 28 years of adulthood I have negotiated/purchased 33 automobiles. I averaged 1.5 car purchases a year for family/relatives since 2005. So Im no newbie when it comes to buying cars. Yet in all these time, I have not really enjoy a single purchase experience. Until now. I walked into Huffines Hyundai Plano dealership last week just wanting to browse. To see how different colors actually looked like nearing sunset on the Santa Fe Sport. Im not crazy and my time is indeed expensive... I was doing extra research because this time Im buying a car for my WIFE. Mr. Mike Manfred greeted me, then kept a respectful distance, which I really appreciate by not having a sales person trying to "size me up" or "make a deal" when I am not ready, yet. Later when asked, Mike proceeded to show me the finer details of Santa Fe Sport which I didnt get from studying HyundaiUSA website: LED light illuminates both front door handles upon approach (fancy cool!), driver can still operate all 4 windows even when window-lock is engaged (awesome!), rear window mesh sun shades (wife/kids pleaser!), etc. I was impressed a sales person actually took the time to really learn the minute details of the vehicle he sell. I returned with the Wife next day. Mike did the impossible: he spend more than an hour with my wife, not trying to sell her the car, instead Mike patiently listened and respond to all the eccentric questions my wife throw at him: this rearview mirror seem smaller than on my old car, can I disconnect/reconnect the power to BlueTooth completely due to EMF concern?, can this car clear a piece of brick in the middle of the road, etc. My wife is fully aware of her own eccentric ways and appreciates people who exhibit patience with her. That same night my wife decided she like and want the new Santa Fe Sport, and I should buy it from Mike Manfred. Mike is a patient man with good manners, he earned our business. the wife decreed. Not so fast, I said. What if the dealership wont bargain on a vehicle just 2nd year into new model cycle? What if I cannot get a good discount off the MSRP? What if dealer low-ball my trade-in to the level of insult? What if financing gave me a high interest rate? Alas, here comes the part of car buying experience that I dreaded. None of the above concerns happened; this dealership did not attempt any of those tricks. And they did not try to sell me frivolous items like paint sealant, fabric protectant, weather sealing, or pin-stripping. Mike quickly brokered a fair and amicable deal between my tight budget, and dealerships need to make money. I got all the manufacturer incentives without needing to ask or fight for it. I got the dealer installed accessories I wanted no extra charge. Then I got a dealer discount that I was happy with (yes, I researched TMV). Last but not least, the financing was done right, too. No tricks, no deception, no hidden profit padding. I drove out the dealership that night with my brand new Santa Fe Sport 2.0T. I wasnt exhausted, my intelligence wasnt insulted, and I wasnt ripped-off. I felt happy, excited, and falling in love with this brand new SUV we just bought. I got the car my wife want, at the great deal I want. Tonight I am superman! Thank you very much, Mr. Mike Manfred, and Huffines Hyundai Plano. Youve earned yourself another long term customer. David Chen 2014 Santa Fe Sport 2.0T

tanjat01

Mar 21, 2014

My service was great Keith helped me out and got my car in and out and then Mrs Melva Walton was very nice, and courtious when I came to pay for my service and she seem very excited about the work she was doing and was also helpful in getting my gift certificate approved to take off the $50 on my balance everyone was great Thanks Chevrolet

cdanberry

Mar 19, 2014

I had the easiest and stress free purchasing experience of my car buying career recently at Huffines. All the pricing was pretty much handled by computer and short phone conversations. Mike Manfred made the process to the point and totally professional. I would not hesitate to deal with the good people at Huffines next time.Dan Berry

ericevanseee

Mar 16, 2014

Trina was very helpful and knowledgeable during the entire car buying process. She understood all my needs/concerns, and proved to be responsive and forthright whenever a question arose. She's my go-to contact for any future business I plan to conduct with Huffines Hyundai of Plano!

Saushalove

Mar 13, 2014

I wasn't quite sure about going through this process because it can be lengthy and frustrating at times. Malia was GREAT in making sure that every step of the way was handled in an efficient manner. She answered all my questions and made sure I was comfortable. I ended up purchasing a 2013 Hyundai Elantra and I ABSOLUTELY LOVE IT! She was very patient with me and assisted me, even though my credit wasn't the most favorable. Malia is a blessing! I recommend going to Malia for your next purchase! Thank you for restoring my spirit!Necole E.Happy Buyer!

stacey13

Mar 13, 2014

I have purchased my last 3 cars here at Huffines in Plano and I will continue to do so. Salesman Mike D was super friendly, honest, and did what he could do to make me happy and leave the perfect vehicle that I wanted. I would recommend everyone to go and see him. The Finance Manger, Aaron Wright was also great. He explained everything to me in a way I could understand and even found me better protection plans for my new car! Huffines Hyundai is a great car dealership and I will always recommend it!

CarolBoyer

Mar 10, 2014

I love my Sonata. Tony worked with me and listened to what I was looking for in a new vehicle and found the right car for me in the price range I needed. I would definitely recommend Tony and Huffines Plano Hyundai to anyone looking for a vehicle. The selection was good, they spent the time I needed but didn't pressure and I felt comfortable in my decision. It is a little intimidating buying a vehicle but this experience was painless.

rcronic

Mar 9, 2014

I went in to look at a used Genesis which was really nice but they couldn't work the financing with my Santa Fe trade-in. I had just driven away from the dealership when Adrian Dozal, my salesman, called me and suggested we try on a new 2013 Genesis. I went back, and after a lengthy effort in getting the financing put together, they were able to make it work for me. Adrian was very attentive and helpful and kept me informed during the whole process. Once the deal was done, Adrian walked me through the operation of the vehicle. I'm loving the car and Huffines has been wonderful to deal with.

CEHayden

Mar 7, 2014

Malia provided above and beyond customer service. If you are looking to buy a car go see Malia at Huffines Hyundai in Plano, TX. they are Awesome. I love my new car!!!!!!!!!!!!!!Rev. C.E. Hayden, Jr., B.S.

mikemcfarlane

Mar 7, 2014

I accompanied my parents to the showroom where they specifically asked for Mike Richards to assist them. They had concerns about the purchase process and how to know that they were getting a good price on the Tucson model that they had previously selected. Mike explained the current promotions, for which they did not qualify, but offered a price on the vehicle that they agreed was fair. Mike carefully and patiently explained all of the features of the Tucson model they purchased while it was going through make-ready, and followed that with an actual demonstration in their new car. They are very happy with the vehicle and with the entire buying process. Thanks Mike!

anjanps

Mar 5, 2014

This is my first car purchase. I was helped out by Mali'a Penington. I was looking at a test drive and possible purhcase of a 2014 Elantra or Sonata. I test drove both the cars for a decent amount of time and was happy with the oppurtunity. I had been to number of competing dealerships around the area and none of them were friendly with letting me test drive on different terrains (neighborhood roads, freeway etc). Huffines Hyundai understood my requirements, budget and interest and helped me out at every step of the process from test drive to comparison to purchase. I finally bought the 2014 Sonata. Mali'a spent the necessary amount of time to clearly explain the various aspects of the car and helped me out choose a model and package that fit my budget. The entire sales and finance team was friendly. By the time I had completed my purchase, it was 10:30 PM. The general manager, Mali'a and the finance manager were patient and nice to me throughout the process. I am very glad that Mali'a and Huffines Hyundai, Plano have made my first car buying experience a very happy and memorable one.I will definitely recommend Huffines Hyundai Plano and specifically Mali'a Penington in the future. Thank you guys !

BobbyFrye

Feb 21, 2014

This was my first new car and Malla made the experience very simple and enjoyable. She walked me through all my options and went over and above the call of duty to find a car that I wanted. She was very knowledgeable on the car as well as enthusiastic

jxm029

Feb 20, 2014

My experience working with Jonathan on purchasing a new vechicle was very enjoyable. He is very friendly and honest in his work. I really appreciated that. Everyone at the dealership was friendly and easy to work with. I got exactly want I wanted. I love my new car!!! Thank you!

mausborne

Feb 19, 2014

This was my first time buying a car. Satarah was very helpful. She walked ne through the entire process. She was very friendly and made sure that i got the car i wanted. My first car buying experience was a success and im very grateful that Satarah was there to help me with this. I would recommend any one to come to your dealership and ask for Satarah. She is great. Im loving the new car. Thanks.

dgfletcher428

Feb 18, 2014

I went to Huffines Hyundai because I wanted to get a Hyundai Tuscon at a price that fit our growing family's budget. When it became apparent that I would not be able to afford a 2014 Tuscon at a price that fit that budget, Mike Manfred and the whole Huffines team worked with me to find a 2013 Tuscon at a price that worked for us. I could not be happier with this decision. Though it was one model year older than what I was looking for, the 2013 had more features and even fewer miles than the Tuscon I had first taken for a test drive. A better car for a better price - what could be better?

jengarcia

Feb 18, 2014

Robert,the manager, Walter & the everyone in the used car department go above and beyond in being helpful and friendly. I recommend them to everyone who is looking for a car.

sarahc1111

Feb 14, 2014

I just bought my very 1st car. I went to Hyundai Plano, and Mali'a helped me every step of the way. Mali'a was very knowledgeable and friendly. She answered all of my questions and made me feel welcome. I didn't feel pressured at all, I felt like I was getting the best car for me and my family. I am glad I came to Hyundai Plano and I will be coming back here to purchase my next car.

LauraB42

Feb 13, 2014

This is the second car I have purchased from this dealership, and I get my Hyundais serviced here as well -- so I've been using this dealership for a little over seven years. I have always received wonderful treatment, with people going out of their way to make things easier and more convenient for me -- even to the extent of once having someone give me a ride home on a day when the shuttle wasn't available, so that I wouldn't have to sit there all day while my car was being serviced.The car I just purchased was my first solo car buying experience (with nobody along who had more experience with the process than I do) -- I was nervous about it, and I did a lot of reading and research, trying to arm myself against what I imagined would be a lot of pressure and sneaky tactics, but in the end, it went a lot more smoothly than I thought. I never felt like anyone was trying to take advantage of my inexperience or lack of knowledge, everything was pretty straightforward -- I know I got a great deal on the car, and it was about as simple as that.I would highly recommend this dealership to anyone.

ckirkla

Feb 10, 2014

I have purchased three cars from Huffines Hyundai & have 100% satisfaction with each purchase. I would highly recommend this dealership. Mike Manfred was top notch salesman. I give Huffines & their employees a 10.

bobhutsler

Feb 6, 2014

I knew exactly what I wanted and used the internet to see if there was a Hyundai Sonata in stock anywhere in the area that matched what I was looking for. The internet search did not show up anything close to what I wanted, but I went to Huffine's Hyundai in Plano just to look around and test drive a vehicle. I was so sure I wouldn't find what I wanted, I did not even bring my check book.Adrian Dozal met me on the lot looking around and asked what I was interested in. I told him the make, model, color and packages I wanted. We walked down the row of cars a few feet and he showed me almost the exact car I had configured on the internet. After a test drive, where I was surprised on how well it handled and drove, we started talking price and he had a deal before I left.I've had the car for a week and love it. Thanks for listening and finding exactly the right car for me.

JonBattle

Feb 6, 2014

2nd vehicle I've' purchased from this dealership - both went the same way - Excellent. Used Internet to start the process - got an email back within 2 hours with data I asked for. Made appointment for next day. Went to dealership - Mike showed me car I wanted - reviewed major features - went for test drive. Negotiation part of the process - easy, no hassle, clear. Finance meeting equally clear, understandable, personable. I left with a great car and a great experience.

texasnurse2014

Jan 31, 2014

Malia Pennington's calm, friendly manner and professionalism at Huffines, plus the service they have given me with my prior Hyundai is what sold me!

sherbaby

Jan 28, 2014

My name is Sharon and I went to take my car for service and ended up buying a new Tucson thru their exchange program. It was very early in the morning but every one was helpful and friendly. I was in and out and even got to work on time. The next day we finished the paper work on the new car and I love it !!! A special "Thanks " to Nick Donahue for his help to make every thing go smoothly. This is our fourth car from them, I keep coming back for a reason. :} Good Service !!!!

Leanne2014

Jan 12, 2014

Tommy was very friendly and patient. He worked very hard to get the deal that I wanted. This is my 2nd new Hyundai from this dealership and i have been very happy both times. Thank you Tommy!

johnc

Jan 7, 2014

One of the best experiences Ive had at an auto dealership where I just purchased another Santa Fe. I originally went in for an oil change, but while I was there I bought a car. Malia Penington took good care of me and explained the changes in the Hyundai Santa Fe, and found a one I liked. The price was right and the service was great. Ive always had good service from Huffines wouldnt hesitate to recommend Malia and Huffines.

ptaylor12

Jan 7, 2014

Love, love, love the car! I have given your card to several people already. I would like to express my gratitude for such a great car leasing experience. My sales person; Malia Penington and the whole team went above and beyond my expectations. I love the new 2014 Sonata 2.0 Turbo SE!The team at Huffines Hyundai in Plano surpassed my expectations. Please pass this on to your manager and let him know that I will be back! Add me to the list of long term customers!

jguida1

Dec 23, 2013

Malia was very helpful in assisting us with our new car purchase. She took the time to show us several models to choose from. She found the right car to fit our budget. I will recommend friends and family to see her, as their new car needs arise.

cassidyj

Dec 19, 2013

Mike Manfred was great to work with and my recent purchase of a Hyundai Sonata was my best car buying experience. Mike accommodated my Internet-based shopping by providing quotes via email before I ever visited the dealer, and I was very happy with the prices that Mike quoted. I was able to test drive, purchase and drive away with a new car in about 2.5 hours.

donsnewcar

Nov 21, 2013

I enjoyed working with Adrian Dozal in purchasing a Genesis. When I came in to Huffines, my extensively researched short list of new cars included one of the upper end Hyundais or a Toyota Avalon. I had also researched Lexus, Acura and Cadillac.Adrian greeted me and immediately set a tone for our conversation that was cordial, informative, and non-intrusive. It felt far more like a conversation with a friend than a sales process. What a refreshing difference from the usual auto dealer interaction! Adrian helped me compare the Azera and Genesis models, including test drives of each and a detailed tour of functions and features. He also talked about the service intervals and took me to the Service and Parts Departments.Once I had decided on the Genesis, Adrian was very effective in getting all the paperwork initiated, and accommodated my strong preferences on information privacy. The finance people took it from there to overcome the challenge presented by my blocking of access to my credit data on all services, and to explain the various warranty extensions. Adrian arranged for repair of a bit of damage on the car, and helped get the car ready to impress the public.I will recommend Hyundai, Huffines, and Adrian to friends and business associates.

drds25

Nov 7, 2013

I came to Huffines Hyundai to look at the 2014 Santa Fe Sport. We already have three Hyundais in the family and I knew they are reliable but I was actually just doing my due diligence. I was admittedly hesitant to have the same type of car as my parents but I figured I owed it to them to check it out. My parents actually referred me to another employee at Huffines but he was not available. Instead, Lamar helped me out. He was excellent. Despite the late hour he was courteous, knowledgeable, and energetic. His excitement about some of the features of the car definitely helped bring me around to loving the car. I had done extensive research on the car and Lamar was able to answer my questions and point out all of the key features I wanted to look at before I could even ask. When it came time to buy the car he never pressured me or tired to throw on unnecessary extras. In fact, I came knowing how much I wanted to pay and expected to have to play tough with some comparison shopping I had done to get it. However, when Lamar came back with the numbers it was almost exactly where I wanted to be and he and his manager worked with me to get it down to what I wanted. While I hope to not have to buy another car for a long time, I would happily return here for another car if I needed to.

ereeves01

Oct 27, 2013

I had a very pleasurable honest and hassle free vehicle purchase experience at Huffines Hyundai Plano and Mike Richards is the best and I definitely would highly recommend this A+ dealership to everyone!

cudworthiii

Oct 17, 2013

I was dreading purchasing a new car as, in the past, I have always found the negotitations tiresome and frustrating. I wanted to trade in my 2006 Azera for a new one and was not looking forward to the expected hassle. Mike Manfred made the entire process relatively simple and stress free. He was reponsive to my needs and questions and gave me, what I felt, was a very reasonable offer with little back and forth negotiation. Additionally he was very helpful both during and after the purchase on answering any and all questions I had regarding the operations of all the myriad computer operations of the vehicle and even synced my phone with the car computer for me. Although I don't anticipate, at my age, buying another new car, if I do I would most definitely ask for Mike again.

LilPea

Oct 17, 2013

Kennard gave me a great deal and great customer service throughout the whole purchasing process of my new car. He took the time with me to go over all the details of my car before talking money, then took the time with me to get the price down to where I wanted it to be, and then took the time with me to get me oriented in my new car & set up my Bluetooth for me. After a total of 5 hours with Kennard, I felt taken care of & I couldn't be happier with my experience.

Susanjohnson

Oct 17, 2013

Everyone was helpful and kind. Very grateful for everything they did. Thank you again. I was very pleased and will definitely return there as a return customer in the future

SMeaut123

Oct 16, 2013

I bought a 2013 Hyundai Tucson at Huffines in Plano and am absolutely thrilled with it. Tommy Mostaghim was great in helping me select my vehicle...very knowledgeable and super-patient with all my questions. The only pressure was that which he placed on himself...he, and the back-office staff, worked very diligently to get me the deal I needed. I very much appreciate that Tommy has followed up after the sale to make sure I was happy. The whole experience was very pleasant and I'd recommend this dealership, and Hyundai, to anyone. And ask for Tommy!

godsplan2012

Oct 15, 2013

I decided that I would go to the dealership to get my oil changed since when you go to other outsiders, they want to charge you all the extras for things like a "special filter" (yeah right). I went in for an oil change and it was discovered that I had a coolant leak, which was fixed, we also got the oil changed and the customer service along with the exception service that I received was superior. I will definitely be going back here for anything I need for my car, the Cruze, which I LOVE! I had one great experience at this dealership and need I mention that the waiting room is comfy and I was able to get on the Wi-Fi as I waited.

fredkirby

Oct 4, 2013

While the car, value, and warranty had me sold; Kennard added depth and a personable atmosphere that cinched the buy. Here are several special traits Kennard brought to the buying experience: 1. Relaxing, 2. Made no comparisons to other makes and dealers, 3. Listener during both casual talk and car talk, 4. No noticeable crutch phrases, 5. Pleasantly personable, 6. Calm confidence, 7. Unhurried nature except when away to reduce wait, 8. Competent, 9. Sought others like service when they could add special touch,10. Gentle follow-up approach,11. Easy to follow during feature walk-through, and12. No exaggerations.Kennard insured purchase by being honest, pleasant, prepared, and interested; made for a hassle free car-buying experience. His colleges were pleasant and helpful, too. Like I said to Kennard, I can't wait to buy another Hyundai. Thank-you.

louiew

Oct 3, 2013

My wife and I have been loyal buyers of Hyundai over the past 20 years. In recent years we had several unfortunate circumstances that hurt our credit and the Hyundai Sonata that my wife was driving was 10 years old and reaching the 100,000 mile mark. We knew that it would be difficult to get another car. We were right. We had gone to several Hyundai dealership pick out the car and color we wanted only to be told we did not qualify. Finally I had reached out on the internet to find a dealership that might be able to help us in getting a car and 1 being Hyundai. We received an email from Jonathan Cruz at Huffines Hyundai in Plano, Texas to stop by to see if they could help us get the car of our dreams. Jonathan Cruz had no idea that we were current Hyundai owners or our circumstances. So we went to see him and he was busy at the time so he had Frank White help us. To make this story a little shorter, they were both very encouraging and helpful thru the whole process, not only were we able to get the car we wanted, but they were able to get us a good interest rate and payments we could afford. Thanks to both Jonathan Cruz and Frank White for working with us and being honest and respectful in getting a new car a reality. My wife is now in her new car which will go for another 10 years/100,000 miles and we our both very happy and satisfied loyal Hyundai customers.Thanks Jonathan Cruz and Frank WhiteLouie Williams and Bertha Lucia Zorrilla-Williams

charlsie1979

Oct 2, 2013

I had great customer service! I got the vehicle I wanted and I would recommend Huffines Hyundai Plano to anyone. Thank you guys for everything.

Vuskereddy

Sep 30, 2013

All I can say is we had a great experience with the Dealer. Tony was very helpful and we bought the car and finished all the paperwork within 90min.

JRLauder

Sep 10, 2013

Had an incredible experience with Huffines Hyundai and with Mike in particular. He went out of his way to get us the car we were looking for. Never once did we feel any high pressure sales and he was always responsive to any questions or concerns we had. Also, was very prompt to respond to phone calls and emails. We were always greeted quickly and with a smile and asked if we would like a bottle of water. I highly recommend Huffines Hyundai and in particular, Mike Manfred.

LisaSmiley

Aug 1, 2013

I was in twice during the July 4th holiday weekend. I delt with Tony Shortino my sales rep. He was very friendly and very knowledgable . I looked at the Elantra and the Sonata. He got me the deal I needed . Offered me bottle water. Brought the car up to me as it was hot. I would do business with them again.

tnovorski

Jul 5, 2013

We would not recommend Plano Hyundai to any reasonable person with good intentions. I visited Huffines Hyundai with my brother in law who was in the process of buying an SUV there.The energy was very uncomfortable, we spoke with a gentleman out front and decided we'd probably be better off buying at another Hyundai dealer. This was really a good starting point to test drive, feel and touch, but he decided make the purchase at Rockwall Hyundai instead. They were nice and the atmosphere was nice. The drive was worth it. We are saddened to hear how the lead general manager and managers treat their employees. Shame on them.

rubiavalente

Jul 3, 2013

Nick was great! It was our best car buying experience. We strongly recommend him, he was very helpful and genuinely interested in clarifying any questions we had, getting us a great deal and making the buying process as smooth as possible. After the deal was done he took time to show us how everything worked in the car (Bluetooth, etc..) going above and beyond our expectation. Plus, we just love our new car (Sonata 2013)!

barbaravines

Jun 25, 2013

I went to the dealership for an oil change on a vehicle we were about to turn back from a lease. As I was waiting I walked across the lot and Mr. Dozal came over to chat. I was really impressed with the fact he did not try to hard sell me. He answered all my questions. I went back later in the day to get an appraisal on my trade. We did buy a new Veloster and I am so happy as is my husband. Thank you Adrian our salesman and Ken the Sales Manager for making our buying experiance AWEEEEEESOME.

patkaputo

May 14, 2013

I personally noticed Frank White by his persistence, I was about to give up on that deal when I first talked to him about 2012 Accent, but he kept his believe higher that I will come back to get the car, which I did. I truly loved his friendship because my first experience with Hyundai Plano was just amazed and I thanks God for him. Thank you Mr. Frank White for your kindness, I appreciated so much.

zac1

Mar 11, 2013

Huffines Hyundai Plano was an effortless and completely satisfying buying experience. I began my search for a new car looking for a reliable vehicle at a great value to replace my aging previous vehicle. My parents had trusted Huffines for years for their vehicle-buying needs, so they introduced me to Walter to help me get started. Walter understood exactly what I neededI was looking for reliability and value over extra featuresand helped me choose just the right vehicle for my needs, a certified Chevy Impala. Walter went above and beyond to make sure that everything was done to ensure my satisfaction with the purchase, keeping me posted every step of the way as we worked through the process of determining financing and everything else that was involved. As a part-time student with a full-time job, I wasn't able to make it out to the lot to close the deal right away, but he was patient and found a time that worked for both of us. When it came time to sign, he even came up to the office early to fit it into my schedule.The car was in great shape when I got it, and offered all the features I needed with extra on top. Walter was right when he told me I'd love it. Plus, it's Chevy certified with a year bumper-to-bumper warrantywhich came in handy when the drivers' side heater unexpectedly gave out shortly after the purchase. I gave him a call, he had the part ordered, and I brought it in a few days later to get it fixed with no hassle whatsoever. I didn't even have to sign anything.I have no hesitation about buying another car with Walter at Huffines. The dealership works with the best, and I know they'll stand behind the vehicles they sell. I expect to be back for my next purchase.

tthomas81

Feb 27, 2013

Satarah was an outstanding person to work with during this process. She made my family feel welcome and also made the process so easy with the first vehicle, that we had to come back the next day to purchase a second vehicle from her. I really appreciate the on going service that is provided from the sales side of the dealership as well.

mrskatiewelch

Jan 26, 2013

When we bought out sonata hybrid, our salesperson Doug Peyton was extremely knowledgable about the product and patient with us throughout the process. It was by-far the best car buying experience my husband or I have ever had--very low stress and low pressure. We already were believers in the Hyundai brand, but now we're strong believers in Huffines and their staff.

DavidMunns

Jan 22, 2013

As it is the closest Hyundai dealer to me, I went there for some work on a 2006 Tucson that had been overheating. They were nice enough when I dropped it off, and they called me back saying that it would be $761.00 for the repairs (about what I had figured). I get there the next day to pick it up, they want over $1200.00. Needless to say I was rather irked. The service guy who helped me was gone for the day and unreachable by phone, the service manager does nothing to help other than say "well, we can't take the new parts off your car", looks me up in their system and informs me that I haven't been in there for work in 3 years (I do oil changes and minor maintenance myself), and as such he can't "give me a break on the price". Apparently the service motto there is to overcharge the casual customer to get their money's worth. I love the Hyundai models and am looking to buy two this year. Guess I need to find another dealership.

RobinCruson

Jul 23, 2012

Having purchased several vehicles in my day I will say without any apprehension or reservation that buying a car from Huffines Hyundai, and specifically Douglas Peyton, is by far the best car buying experience I've ever had!Douglas never gave off the impression that he was a Car Salesman just trying to make a buck -- completely opposite; Douglas made us feel welcomed. He took the time to ask the right questions AND THEN listened to what we had to say. Unlike other experiences I've had where I was being "steered" in the direction the sales person wanted me to go. Douglas took the information we gave him and then made suggestions based on that intel. Additionally, Douglas' knowledge about the Hyundai models is impressive. Again, he took the time to show us EVERYTHING the Santa Fe had going for it -- no minor detail/feature was ignored. By the time we test drove the vehicle I/we (my wife and I) didn't have that unfamiliar feeling you usually have when test driving a car; we felt comfortable.Finally, the actual sales process... AMAZING how Douglas worked FOR us, and not just for the benefit of himself or Hyundai. He went above and beyond the call of duty to get us a great deal, and because we would be considered a "challenge" credit-wise, the end results were awesome!Douglas, Roosevelt, Shane, Donna, and the entire staff at Huffines Hyundai, THANK YOU for making this an unforgettable car buying experience! If you're looking for a new car, go see Douglas Peyton, he will treat you right.Sincerely,Robin Cruson

ShawnCruson

Jul 22, 2012

Huffines Hyundai and Douglas Peyton are like two peas in a pod. Heres why: Working with Douglas Peyton is a breath of fresh air. My husband & I went into the dealership thinking that we would give it a shot despite our bad credit and see what happens. Douglas was positive, personable, and confident salesperson which surprised me. I felt relaxed and cared for by him which is refreshing in the car sales business. His professional attitude and helpfulness helped me feel comfortable with the entire experience. Not once, did he talk down to me as if I didnt know anything about cars or money. Douglas knows his product. He introduced us to the Sante Fe and all the bells and whistles that came along with the model. When we test drove the car, he encouraged me to test out the car limits. It felt a little like we were doing only what the professional drivers do on TV commercials. For example, I punched on the gas up to 40 mph and slammed on the brakes without holding the steering wheel to see how the car responded. It was amazing because the car didnt feel like it was going to stall our or veer out of control. The, what I call, pivot turning in circles was way cool. (Note: We were in a safe area with no other cars or people around. :)) The Santa Fe is a wonderful ride and we absolutely love the car we drove home with. Another aspect of Douglas and Huffines that we liked was Douglas, the general manager, and the finance team worked for us rather than for Hyundai. They made sure that we were getting a fair deal on our 2007 Ford Focus trade-in and that we received financial breaks on the purchase of the Sante Fe which is helpful when we are trying to repair our credit. If you have ever experienced poor credit score rating and have been working hard to repair it, you will agree that this is a breath of fresh air. Douglas made sure that we all were in a win-win situation and I thank him for that. He wasnt going to let us leave until he was satisfied that we were all happy. We even got financed through Hyundai at a lower interest rate than the other creditor which is a feat all on its own since getting store credit can be tricky. Thank you Douglas! Its been a pleasure meeting & working with you!Shawn Cruson

hg1231

Jun 25, 2012

This place is a joke we will never go back. They told us to come in, said manager had the best deal didn't care about the deal to come in. When we got there was selling car at sticker no deal. It took too long and was given the run around, we walked out and went to another dealer and purchased the same day. Sales person and manager played to many games.

Carlene and Pat

Jan 23, 2012

If you are looking for a dealership where you will be treated fairly, I highly recommend Huffines Hyundai. The entire team was wonderful and delivered their word. Doug Peyton, as our sales rep, listened to our needs, gave us honest suggestions, and solved our problem. Great job guys!

Steban82

Jan 2, 2012

From the moment we walked onto the lot, this was by far the best car buying experience we've ever had. Nick was extremely nice, but geniuinely so, and he really listened to what we were looking for and how much we had to spend. We showed up just to get information, but Nick was able to give use an estimated payment that was below our threshold and we ended up leaving with a brand new Veloster (coolest car on the planet!). From start to finish, this experience was nothing like what people think of car buying: no stress, no haggling, no frustration! Just one satisfied customer in the end!!

Renee Slaughter

Dec 5, 2011

I was in the market for a specific car. After looking at two other Hyundai dealerships we ended up speaking to Doug on the phone and he quoted us a price. We met up with him to look at the car and he was very nice. He showed me the car I was looking for and went over all the features of the car, which was great because I did not receive that at any of the other dealerships. We took the car for a test drive and then I was sold on the car that I wanted. Doug gave me wonderful customer service and was so nice, not to mention a great salesman! I would send anyone else I knew that was in the market for a Hyundai to see him!

moineau12

Nov 23, 2011

I bought a 2011 Sante Fe earlier this year. I had a great experience at Huffines. The sales team was quite friendly and very helpful. Because of my hectic work schedule at the time, my husband and I had to come to the dealership late when I got off. Mike, who helped us out, stayed with us way after the dealership normally closes to get all the paperwork done. I have since taken my car back for service twice, once for a detail and again for an oil change and a quick recall fix. Both times the employees in service we nice and fast. While I was waiting, they even retrieved my phone from my car for me after I forgot it. I was so pleased with the level of service I received throughout the whole process, that I recommended the place to my friend. She ended up buying an Elantra that she loves.

chenon

Nov 17, 2011

Immediatley walking through the door I received a welcome greeting. The sales rep and the GM made sure I received what I asked for. The car was clean upon delivery. The financing was a no haggle deal which I appreciated. I wasnt in the dealership all day trying to purchase the car. I have already recommend friends and family to go here when they are looking to purchase.

jomatco

Nov 6, 2011

My wife's last dealer experience was horrendous, the sales staff at that dealership treated her like a dumb blonde. The staff at Huffines Hyundai Plano treated my wife with great respect as soon as we drove onto the lot. I was so impressed with the way she was treated I came back the same day and bought a car for myself. Oh yea, they treat us men pretty well, too.

mystical69

Sep 30, 2011

Huffines seems to care about the individual and not the "deal." That was well received because of some problems we had with another Hyundai dealership (out of state). They went a step above to help us correct problems from other dealer. They did not have to help us. I felt that as if I had been given the royal treatment (minus the champagne), although I believe had I asked, I might have received that too. Thank you so much for helping to restore my faith in dealers and for allowing us the opportunity to correct a wrong...

d_clara25

Jun 17, 2011

I was recently in the market for a Hyundai Elantra, I made several calls and internet contacts. I was disappointed that many of the dealerships didn't call me back. I was on my way out the door to another city to buy a car when Robert from Huffines called. He said, "how can I sell you a car today". I was impressed, with his attitude. I have never bought a car from Huffines before. When arriving at Huffines, Robert was with another client, so he had Leon help us. I can say Leon was great, helpful, friendly, and patience. However, I was probably most impressed with Lamar Rogers. I went back to pick my car up after having the windows tinted, and Leon was at lunch. Lamar stepped in and treated me as if I was his customer. He went above and beyond. I was impressed. Leon cut his lunch short and came back to the dealership because I was there. Darrin was the financial manager, who helped with our financing, he was great I really enjoyed talking to him. And he got us a very good interest rate. Banks called while we were setting with him and would give him a rate for us, and he would say you are too high, you are too high until he got us the rate that he said he would. All in all, it was a good experience, everyone was helpful and friendly. I would definitely recommended Huffines of Plano, and would not hesitate to buy another car from them. I can't rate the service dept. yet, because I have not used them.

skagwaypilot

May 24, 2011

On May 23, 2011, we purchased a 2011 Hyundai Santa Fe - our fourth Hyundai and the third purchased from Huffines Hyundai Plano. . We first came to Huffines Hyundai in 2007 on the recommendation of the Hyundai Regional Sales Manager. We were shopping for a new Hyundai Santa Fe. Based on previous experience, we wanted a full-service dealership with their own (not sub-contracted) maintenance and body shop. Huffines met that requirement. When this purchase was completed, we were quite satisfied with our first buying experience at Huffines. We were treated with courtesy and respect and received what we considered to be a good deal. Nevertheless, when it came to be time to trade for a 2009 Santa Fe, we shopped approximately 8 Hyundai dealers in the DFW area. At each dealer, we compared their sales techniques and offers to our previous experience at Huffines. After all was said and done, we purchased our second Santa Fe from Huffines Hyundai Plano.Two years later, we were in the market for a 2011 Santa Fe. This time, we went directly to Huffines Hyundai Plano. Our experience this time compared favorably with our first two. Again, we were treated with respect and were offered what we considered to be a good deal.One thing worth adding to our report. We live north of Fort Worth. We willingly traveled more than 50 miles and bypassed several Hyundai dealers which were closer to our home in order to purchase this car. To us, the distance traveled is worth the buying experience offered By Huffines.

whamilton71

May 18, 2011

I wanted to take the time to formally leave this note and express thanks for today's service level and above & beyond work from Ennis Henderson at Huffine's Hyundai in Plano, TX.Mr. Henderson was the Sr. Tech working on the suspension issue/noise on my 2001 XG300L. I came in during lunch so I expected to leave the vehicle in Huffines' care the afternoon while I waited in the lobby.Troy Ngo is one of the trusted service advisors I have always used and so he explained that it would be some time as the tech was heading to lunch.I said, that's not a problem I expected to be here for 4-5 hours as I couldn't get in earlier this morning. We went through the explanation and write up process. I went to the lobby to wait.Well, in less than an hour, Troy said that everything was good to go and that he was putting things back together now. I was pleasantly surprised so I inquired as to who the tech was.He gave Mr. Henderson's first name and I said well tell him thank you for his selfless act of postponing his lunch to handle the problem.Upon completion, Troy and Ennis both came out and Troy introduced him.This time, I got to shake his hand and express direct thanks for his above and beyond effort to satisfy a customer.He nonchalantly shrugged it off and said, "It was no problem".But I had to say no, it was a big thing so I wanted to meet the tech who made such a gesture.I completely understood the lunch hour and I can not for certainty say that I would not have said, it will be here when I get back; I'm hungry. So at this time, again, I say thanks Ennis for you being on the staff at Huffines for quickly rectifying the situation and giving me my day back.If no one has told you in a while, I will: You're the man. And as always thank you Troy for your excellent customer service and assistance. Thanks Huffines for having a technician on your staff that does the little things like this for your customers.Hyundai, this is why I will be a member of the Hyundai family for life and my wife is becoming a convert to through the durability of my car, theactions and experiences I have from the Hyundai events and the experiences I come away with from Service calls. Rgds,W.O. Hamilton

golovach

May 16, 2011

We all know the car buying experience is far from "enjoyable", but after I went to Huffines (Plano) my perception changed. My sales person, Robert Roman was very helpful, knowledgeable, and accommodating. The GM, Roosevelt, was very courteous and accommodating as well. He was very pleasant to work with. I've already recommended Huffines to two friends of mine! Donna

atique

May 4, 2011

I had a hassle free experience with this dealership. My salesperson was Mike Manfred and he was great. I purchased the car at the price I was looking for, and I also got the trade in value I was looking for. I highly recommend Mike for your new car purchase.

Medium_tex

Apr 28, 2011

We bought my wife's 2009 Santa Fe SE from Huffines in June of '09. We sent a bid to multiple dealers via email, detailing exactly what we were looking for and the price we wanted to pay. They accepted the offer with a minimum of haggling and gave us a good price for our trade-in. We drove to the dealership and test drove the vehicle on a weekday, then returned on Saturday to sign the papers, turn in the trade-in and take delivery. Of course, the process took a long time, but that's to be expected. When we got home, we noticed a tear in the fabric of the driver side door. It looked like someone had snagged their belt buckle on it. We called them and told them what was wrong. They told us to bring it in right away and they replaced the panel for free (obviously, since it was under warranty) and had us out of there very quickly. We've also taken it there for service and they are very efficient. Nothing but great things to say about Huffines! I am trying to buy an '11 Sonata right now and, although they could not match the price of another dealer, they were very pleasant to deal with. I highly recommend Huffines.

NNkramer

Apr 24, 2011

We came to Huffines to buy a new car. Greeted by the salesman Robert Roman. He said that exact car that we wanted will be available tomorrow, just need to transfer it form another Huffines dealership. He took out credit card for deposit. Called us back next day saying "your car is coming between today and tomorrow". I called him few days later and confronted. He finally admitted that he never had a car he "reserved" for us. That car was never "coming" and It's unlikely to get that car at all.- Robert Roman took our credit card as a deposit for the car that never existed!- Robert Roman led us on for days giving blatant lies about car that is "coming" while that car never existed in the first place!- Robert Roman tried to impress us by showing all great reviews on this website. Trying to appear friendly. I guess there's no such thing as honest salesman.Basically he was telling lies and leading us on. Preventing from going to other dealer and getting the car we wanted. He was trying to benefit his own business at the cost of customer's time and satisfaction.What's worse after this review I was contacted by dealership manager Roosevelt May and he was trying to downplay this as "miscommunication"! There was no miscommunication. I clearly explained what kind of car I wanted and salesman celarly told me that car is available and took my credit card for a deposit. No miscommunication. Only deception on Huffines Huyndai part.

cgatterson

Apr 23, 2011

I was extremely happy with what I was told over the phone and online being exactly the same when I went to the dealership, no bait and switch here. These guys told it to me straight and I left with more than I thought I would paying less. Highly recommend.

vtoole

Apr 23, 2011

I have buying/leasing cars for many, many years and don't particularly like the experience. This is, perhaps, the most professional dealership I have ever dealt with. Don made my car buying experience exceptional by taking the time to explain every detail about the car I was buying. Roosevelt also helped in the process making sure the exact car i was looking for was at the dealership presenting up from the cost of the car, before I was willing to go to see them. They met the competing financing options with a credit union i had planned to use for less interest. They were both well-mannered, professionally dressed , caring & concerned. The best place I have purchased a car.

bhawk33

Apr 19, 2011

To say I had an ATTITUDE change is an understatement. I chose internet sales because I detest car sales people and their procedures! I had the opportunity to speak with Mike Manfred and when Ken Winston entered the room, my attitude magnified. With handbag on my shoulder and ready to go, I was not kind to Ken at all. I had driven a 2002 vehicle to the dealership and planned to drive it home before Ken entered the room. Ken's entrance reminded me of what I disliked about dealerships and sales people. I won't repeat what I said to him. Apparently Mike and Ken knew the quality of dealership and calibre of staff there, the brand and the product better than I. My negative attitude was snuffed out like a candle with the professionalism, friendliness, knowledge and caring attitude. This was the 4th dealership I had been in contact with in 3 days and I was very specific that I wanted a Chai Bronze Tucson GLS with limited extras. There was not one meeting my requirements to be found within a 250 mile radius. These guys delivered the perfect Chai Bronze Tucson GLS 2 days later! This was one of the most rewarding vehicle purchase experiences I have ever had and I will treasure the friends forever. Upon delivery Ken introduced me to Mr. May which was the "icing on the cake". Thank you Huffines Hyundai for my Chia Bronze Tucson which I absolutely love!

jwyen

Apr 17, 2011

My husband came home from running errands and said he found a 2011 Hyundai Elantra at Huffines in Plano. He swept me away from my activities to go car shopping; something I detest more than anything. I was grumbling and cranky when we arrived at Huffines. Salesman, John Davis met with us to share his knowledge of the new Hyundai Elantra that hubby was interested in. John was friendly and had been tipped off by my husband that I disliked the entire car buying processl. John did not pressure me into car talk, but instead asked me questions about what my interests were, about my children, vacations we had taken...all the while walking me around the different Elantras on the lot. He shared about his family too and we had a genuine heartfelt conversation in and out of my husband asking the car questions. Eventually we got to the official test drive and John opened the car door for me so I could get behind the wheel. He was thoughtful, would ask me questions regarding the car, careful to not do a typical car salesman pitch.Long story short, we bought the car that night. John's sales manager, Ken Winston was great when we got to the final negotiation amount. Throughout the negotiation process, John Davis would ask if I was comfortable, making sure we were fine. He joked with us about children, living in our community and more. The car buying process that I so dearly detest became a fun evening of getting to know everyone on his team. John made sure we met the general sales manager, Roosevelt May and Darren Medefros, the financial manager was so very personable and professional. Before we left the dealership, we were also shown the service department. In fact we left with a sense that the team at Huffines Hyundai really cared about our well being. All were very knowledgeable, professional and kind. Huffines is a family owned dealership that puts its customers first. The dealership team made us feel like part of the Huffines family. They put the exclamation point on being dealer professionals. They make a wonderful first impression in dress, manner and friendliness. Not once did I feel a sense of "pushiness" during the process. We are enjoying our new car and we have adopted the team at Huffines into our car family. After the great experience I had buying our new car my attitude about car shopping has improved 100%. Thank you Huffines, John, Ken, Darren and Roosevelt. I highly recommend this team to anyone and will definitely buy my next car from this amazing dealership.

JoannBarton

Apr 8, 2011

Robert is fabulous! He made this the best car buying experience ever! For two months he has worked with me to get just the right vehicle. I love my 2011 Elantra! Everything he said he would do he did. I will be bragging a long time about his attentiveness and courtesy. He kept me informed regularly on his progress and delivered what he said he would. When my car finally arrived he closed the deal for me effortlessly. I am impressed with his customer service. He even gave this lil old lady a big hug! Great Job Robert and Hyundai!

Jmarch63

Apr 5, 2011

I am happy to say that this is the second vehicle that I have purchased from Huffines Hyundai in Plano in the last 1 years. This vehicle was for my wife who has very definite demands as to the type of vehicle that she wanted. Mr. Donahue and Mr. Winston were very amenable to my point of view as to the package and accessories that I wanted on this vehicle. I buy my cars "on-line" to avoid the face to face hassles. I was told by sales people at 3 other Hyundai dealerships that "they lying to you". "No dealership can sell you the Sonata Limited for that price". "They will raise the price when you walk in the door". I am happy to report that the "Nay Sayers" were WRONG!!!! As a matter of fact they were willing to listen to and better the price that I had received from another dealership. Not only will I purchase another vehicle from them, but I also have ALL of the service on my 2 Hyundais (2011 Sonata Limited & 2008 Veracruz Limited) performed by their fantastic service department.THIS IS HOW CAR BUYING SHOULD BE!!!!!!!!!

cobrien09

Apr 4, 2011

I walked onto this lot with my husband to look at a buying a car for myself. We had just returned a used car at a different dealership due to many issues and was relieved when our experience here turned out so much better. Robert Freeman was the first person to greet us out on the lot and I had no more doubts after he showed us the two cars I was interested in. While the Elantra was impressive for a compact sedan I fell in love with the Tuscon and found one with all the features I wanted. Hyundai's standard safety features were just the icing on the cake. After deciding on the car, we went back inside and filled out the paperwork. While we waited for financing (it was a busy Saturday night so understandably busy) Robert talked with us and offered us refreshments. I drove off after a total of 4.5 hours with a brand new car I love. After my husband returned his car from the same used dealership we had issues with before, we came back and bought another car from Robert. We are excited about our new cars and thank Huffines Hyundai Plano and Robert for such a great experience!

melissaauer

Apr 4, 2011

This car buying experience was the easiest, fastest and most pleasant. The Huffines Team were all very helpful and informative. We spoke with Jonathan be for arriving at the dealership, we arrived at noon and drove off with a car at 3:45. We brought our 4yr old son with and he was very occupied with the kids area and friendly staff.

mobrien650

Apr 4, 2011

My wife and I both purchased new cars from this dealer. My wife first, then I went back a few days later. We worked with Robert both times and we were very pleased after leaving on both occasions. The prices were right were we expected them to be after research on the internet.We did have a bit of a wait waiting for financing (just due to the large number of people there buying cars), but Robert offered us snacks and water and stayed to chat with us most of the time we waited. Also once we got to meet with financing, things were quick and easy.Everyone from sales to finance to the maitnance department seems knowledgable and willing to help. I even had question about my car last weekend and stopped by to ask. They answered my question quickly and helped me sort out my problem. I recommend this dealership to anyone looking to buy a new Hyundai.

Kilroan

Mar 27, 2011

My family contacted Mike via e-mail. He had answers to my questions. Answers that were up front and honest. Called me back when i left him a voicemail. Also, he called to follow up. Upfront honest pricing. Easy to work with. Very knowledgable about my car. Also, a great finance team.

dhallock

Mar 26, 2011

Researched on Internet and was contacted by several dealerships, but Huffines Hyundai was the only one that bent over backwards to find the 2011 Sonota Limited that my husband was looking for. I first dealt with Roosevelt May, General Manager, then was introduced to Lamar Rogers, who also helped us get familiar with our new car. Mr. May was wonderful in communicating with me when he got the car. Mr. Rogers showed us the features of the car, and even hooked up our cell phones to the Bluetooth in the car. Both were exceptional in customer service, making sure we got what we were looking for and in the end, we came back 2 weeks later, and I traded in my 2009 Toyota Corolla for a new 2011 Hyundai Sonota SE. I hated the drive and traffic getting to this dealership, but it was well worth it! I tried to buy from a local dealership in Tyler, but they apparently were not interested in having our business. You will not be disappointed with the service and personal care you are given at Huffines. We would highly recommend this dealership. Like I said, worth the drive!!!

viking501

Mar 26, 2011

On 12/22/2010 my wife and I visited your Plano showroom to look at the Hyundai Genesis. There we were met by Mr. Eddy Erangey who showed us the vehicles available and took us for a test drive. I had done a lot of research and was pleased that the vehicle lived up to all I had read. After negotiating with Mr Erangey and Mr Winston we decided to purchase the Pearl White Genesis 4.6 we were then introduced to Ms Rodriguez who helped us through all of the financial arrangements. We left that evening behind the wheel of our new Genesis, both happy with our purchase and happy with the fair and professional treatment by your Plano team.For the next 3 months we enjoyed every minute behind the wheel of our car and bragged proudly to all who would listen about the incredible car we had purchased and about the wonderful experience we had with Eddy and the rest of the Plano team. Then on the evening of March 19th my wife and I were involved in a horrifying collision with a pick up truck that ran a red light. We struck the truck at 55 MPH. Miraculously we escaped with relatively minor injuries although our beloved Genesis was doomed to the salvage yard.This was when I called Mr. Erangey who sprang into action. Mr Erangey made arrangements with Mr. Winston to acquire for us the exact same vehicle and they agreed that they would match our earlier price. This afternoon we again met with your team and took possession of our new Hyundai Genesis exactly the same as the previous model. As I set behind the wheel I realized how lucky we were to be behind the wheel of such a beautiful and safe vehicle but more so how fortunate we are to have met and made friends with such a wonderful caring group of professionals. I would also like to mention Mr Darren Medieros who helped us with the financial arrangements today as well as Mr Leon Abezguaz who did the delivery on the car today. You are very fortunate to have such a stellar group of individuals as part of your team

jromig

Mar 22, 2011

Great expierence. The usual back and forth on price. Physical facility of dealership needs updating. Appeared drab and univiting.Salesman was very detailed and explained all the functions of the vehicle. Process was delayed somewhat since we purchased a vehicle deliverd that day.

allisonjenkinslaw

Mar 8, 2011

We had a great experience with the team at Huffines Hyndai. They stayed late past closing to get us what we wanted. Chris Carlson was very professional and straight-forward with us. He offered us much more information about the car than we would have normally expected and is sending us a replacement part for free.

rogerjet

Nov 24, 2010

Mu husband had communicated with Dan previous to our arrival at the dealership, and Dan was professional and courteous so we decided to visit the dealership. The price Dan provided to us via e-mail for the 2011 Sonata Limited was also lower than others we had contacted, and Huffines had exactly the color we wanted. When we arrived at the dealership, Dan greeted us and located the exact car we were interested in. Dan was very respectful of our time and sent us on the test drive while our trade-in was being evaluated. When we returned from the test drive, Dan began the negotiation process, which was very relaxed and respectful. Dan worked very hard with his finance/sales manager to come up with an acceptable price, which they did. We had been pre-approved for the 2.9% financing so that process was very simple as well. We were debating between the Sonata and a similarly equipped Honda Accord and decided we need to step away and evaluate our choices before purchasing. Dan respected this and gave us our space with a calm, courteous manner. I would HIGHLY recommend him and Huffines to anyone interested in a Hyundai.