Used Cars for Sale at Hyundai of Bedford in Bedford, OH

Bryan Crider

Oct 22, 2021

This may be a little long but please hear me out. I was attempting to purchase a Porsche 911 from them and I was an out of state buyer. I was roughly 5 hours away from the dealership but making the drive was not a problem because it was the car that I really wanted. Against my best judgement I decided to go through there approval process which was massively disappointing. Not only did they shotgun my credit to several banks after I asked them not to but they blatantly lied to me by saying I was approved by only one bank for the loan. Since this happened I have received 4 letters from banks saying that I was approved for the purchase at a rate and term that was more than palatable for me. Now here is where it gets funny. The day after this happened they increased the price of the car for some odd reason and then miraculously it was sold. The salesperson was a horrible communicator and I almost had to beg her for adequate follow up. This is unacceptable! I was fully prepared to purchase the car but since they figured that they could make a bit more money off of someone else they decided to take the better offer. This is actually fine in my opinion however you don’t have to lie about it and waste my time. If there was a way of giving zero stars that is exactly what I would give them.

Harold S

Sep 15, 2021

Hyundai of Bedford had in inventory the vehicle we were looking for. Sales representative, Evan, was very polite and helped us through the whole leasing process. He also assisted my wife with the technology setup in her phone. Kudos to him and to the finance manager! Vehicle was immaculate and tank full of gas! Great experience at Hyundai of Bedford.

Leaundria Edwards

Aug 26, 2021

I was served in a timely manner once arrived. I received an oil change and everything was serviced within an hour. When my oil change was finished I was given a list of maintenance dues that are needed for my car soon, the cost and when is the best time to get them done. I was even given a special deal for my tires in October to save money. They gave me a free car wash. It was great!

Melody Ford

Oct 29, 2021

My service guy Orlando had outstanding service qualities, very professional friendly. It was a difficult time for me when my truck needed serious repairs, because my mother was also very sick in the hospital. He was understanding and worked with my crazy schedule and still managed to service my truck in a timely fashion. Unfortunately my mother passed away, but now I'm back driving my truck and it works like new, my truck was just one less thing I had to worry about in a time of grief. So if you go to Hyundai of Bedford make sure you ask for Orlando. :) Thanks again Orlando!

DA Cleve

Nov 19, 2021

This was my first experience with service. I had no problem figuring out what to do when I arrived. I was greeted promptly, my service rep Samuel Yi, was very personable, and the service was performed quickly.