Used Cars for Sale at Hyundai of La Quinta in La Quinta, CA

Just moved to California

Nov 3, 2016

My previous review was very unfavorable due to issues during the sales process and subsequent disappointing customer service. However, I am now replacing that review thanks to their stellar customer service recovery.Bobby Calloway, General Manager of the dealership, took the time and effort to personally reach out to me regarding my unfortunate sales experience. He truly listened to what I had to say, was sincerely understanding and apologized for what had transpired. Bobby has completely turned around my opinion of this dealership, and of Hyundai brand - and I will be a longtime customer thanks to his kindness and professionalism. Thanks again.

liliacastrosh

Nov 2, 2016

I was greeted within a few minutes upon arrival there was a very nice young man by the name of Abel who made our experience at Hyundai of La Quinta the most memorable one and we are definitely going to do business with them again.

tiger112

Nov 2, 2016

MY HUSBAND AND I PURCHASED A SANTA FE SPORT ON 10/17/2016 BOBBY CALLOWAY AND IAN MCHENERY MADE IT A EASY AND HELPFUL EXPERIENCE ALSO IN A TIMLEY MANNER.

MegN

Nov 1, 2016

I have given La Quinta Hyundai a high rating because they do an incredible job and give the best service I have ever had! Everyone goes out of their way to take good care of everything. They are always thoughtful and explain what is being done, or has been done to my car. They have been so great at servicing my car, communicating with me about my car, plus making me feel so comfortable while I wait, that I'm certain I will be a customer for a very long time.

priscillac1018

Nov 1, 2016

Arrived there got helped right away in a friendly manner, Abel went through all the features car has, Test drove it and loved the car. The finance department went through all the paperwork with us and did jusf fabulous! Great expiernce very friendly staff, Awesome dealership!

flyingzippy0

Oct 31, 2016

Every personal in la quinta hyundai they are very profesional staring from the sales person martin and finish in finance I'm grateful to purchase at this dealer

bvgg50

Oct 29, 2016

Nice cars, happy with the deal. We stop by and to look at trading our lease car in for a new lease. Julio greeted us with a smile and work with us to find a new car to lease. Julio is very helpful in helping us find that car. The staff throughout the entire dealership was friendly and helpful.

techrelief

Oct 13, 2016

As I said before this dealership has some amazing people working for them very happy with my experience Everyone is very accommodating and helpful and always willing to go the extra step

nicecdnlady

Oct 11, 2016

I am very impressed with this dealership's service. They took care of all my car buying needs. Their sales & finance staff were very helpfull.

Aaron Hickson

Oct 4, 2016

Best experience buying a car I have ever had. Don the internet salesman was nothing but professional. And so was the rest of the staff. Every request I had was met. My car was cleaned and full of gas when I was ready to go. I will refer everyone I know to La Quinta Hyundai.

nicecdnlady

Oct 4, 2016

This is my first Hyundai, I purchased an Accent, 4 door hatchback and I'm very happy with the car. The entire sales team were extremely friendly and helpful with suggestions to make my experience and purchase better. I was given a tour of the dealership I would most certainly recommend Hyundai of La Quinta to my friends and family should they ask.

Renae De La Torre

Oct 1, 2016

The minute I pulled up in the parking lot I was greeted and led to the best salesperson I've ever dealt with. Don Craig was awesome! Everyone at Hyundai at La Quinta was friendly and very helpful. I couldn't ask for a better experience in the purchase of a vehicle. I am definitely coming back to trade up in a couple of years.

jgodels

Sep 29, 2016

I was treated very well. Everything was explained to me and the new car was clean and full of gas when I drove it home. I will recommend this dealership to my friends.

mcgrathbrendon

Sep 29, 2016

Very pleased with the way I was treated. Horsey made me feel at right at home and was very helpful and professional. Other than having a few to wait a few moments to sign the paper work, everything was great. Thank you very much. Brendon McGrath

pauline.phillips

Sep 28, 2016

My last experience of buying a hyundai was in 2007 at Planet Hyundai in las vegas and it was horrifying. So i was as little concerned about the purchase of this car, but it was a pleasure.

car screen

Sep 24, 2016

Don Craig and Ryan made tmy leasing positve with no hassles. Very profession way of dealing with cutomers. Ni prbblem referring them to friends, Got very fair lease terms

BLAKE BORATE

Sep 22, 2016

Extremely professional and pleasant dealership. The internet sales rep, Don, was a great asset to getting me in the door and buying my new vehicle.

slnurse62

Sep 19, 2016

I had a awesome sales team and finance guy while purchasing my new car. They were all very friendly and patient. I love my new car. Will recommend Hyundai of la Quinta to friends and family.

owlag

Sep 11, 2016

PURCHASE WAS VERY EASY THIS TIME AND NOT LIKE 2013 WHEN WE WERE GIVEN THE RUN AROUND AND ENDED UP GOING TO PALM SPRINGS. THIS TIME UNDER NEW MANAGEMENT UNDER BOBBY CALLOWAY WE HAD A GREAT EXPERIENCE .

bjohnson101010

Sep 8, 2016

They realized that we could go anywhere and chose this dealership 3 times in 3 years. Our first lease in 2013 was a total surprise and all lined up during a very trying cancer scare. I thought we were just going to look and everything was flawless then and now. We also helped our daughter with her lease of the 2015 Hyundai Sonata about one year this month. She calls it her SPACESHIP!!! We live in the Cathedral City area and still drive to La Quinta because of the way we are treated.

jearimt

Sep 8, 2016

It was a pleasure to buy a car at Hyundai of La Quinta. My family and I we're treated with high proffesionalism and great friendlyness.

naomi012011

Sep 8, 2016

great service, great car. beautiful color, ruby wine. will certainly consider another car from this dealer. a pleasant experience .will. certainly recommend to others.i was treated very well.

hthackrah

Sep 7, 2016

All said the experience was just fine. Came in for a SUV and walked out with a sedan. Young Mr. Stephen is the only reason I came back and purchased. Everyone was friendly and professional but I never did get my windows fully cleaned from the new car residue.

ClaudioDeLaTorre

Sep 2, 2016

I looked for many dealers, and I found the best service and price at Hyundai of La Quinta. I would recommend you to go and ask for Guillermo. He will help you to find what you are looking for. Guillermo is very friendly and professional at the same time. He helped me find the car that was the most convenient for me.

Bubba123

Aug 27, 2016

I recently went in to check out a couple of cars, I ended leaving with my new Tucson very happy with the customer service and I am definetly going to be back for their business, hopefully some time soon. Guillermo was very accomidating and very helpful. Would definitely recommend you checking this place out.

Colimarowe123

Aug 25, 2016

Thank you Guillermo Kerrigan for making our purchase easy and great! I will recommend you to all my friends and family!! I love Hyundai of la quinta!!!

davelski

Aug 25, 2016

Great sales staff, fair transaction. Easy to work with, I would recommend this dealership to anyone looking for a vehicle. They seemed honest and open in all areas.

klc4enr

Aug 21, 2016

This was by far the best car buying experience I ever had! I found my dream car at Hyundai of La Quinta. The entire staff is very freindly and most helpful.

TMLP

Aug 19, 2016

We received great advice from Donald Craig and La Quinta Hyundai about how to get the most our of our trade in doing a deal with them for a new car. We followed the advice and we came out ahead. Thank you La Quinta Hyundai!

TMLP

Aug 19, 2016

We followed advice from Donald Craig and La Quinta Hyundai about how to get a better deal for our trade and it worked. We walked into their dealership last Sunday with some new numbers and it worked perfectly. Thank you Donald Craig and La Quinta Hyundai for a great deal and great service.

Kristian D

Aug 17, 2016

I didn't want to deal with the stress of finding and buying a new car, but Hyundai of La Quinta took the burden off my shoulders and helped me easily find the right car for the right price! Thank you to the entire team!

Kfaylinn

Aug 17, 2016

Never once felt like they were trying to make commission off of me. They were genuine about their product AND service. Buying a new car wasn't stressful with their help!Thank you!

wannatrvl

Aug 13, 2016

Very responsive to all my questions. Fred Espinosa was extremely efficient in answering all my questions , and very helpful in his explanations with all the financial terms.

chofie77

Aug 11, 2016

Our overall experience with your team was great. It took a little long but you guys made us feel comfortable and happy. I would definitely recommend your dealership to my friend and family. Thank you.

cdf3307

Aug 9, 2016

Great sales people no pressure great test drive clean dealership second Hyundai we have owned had great service from 2004 Sante fe would recommend this dealer

rtorres8

Aug 9, 2016

It's my third Hyundai purchase I'm happy with the warranty package is in the vehicles look sharp very reliable and the salesman over the last three purchases I've been very helpful and I'm very satisfied

Scott & Terri

Aug 3, 2016

THANK YOU!Hyundai of La Quinta79025 Highway 111La Quinta, CA 92253Letter of appreciation:My wife (who hates to shop for cars) and I just completed our purchase of a used 2015 Genesis 3.8 from your facility and we could not have been more pleased with the entire process. Everyone we came in contact with went out of their way to make us feel comfortable. They were friendly, polite and not pushy in any way. Special thanks to Martin Diaz our sales person, Ian for sharing his Genesis knowledge, Fred for speeding us through the laborious signing up process, the Service Department for their immediately handling of a minor issue, the Parts Department for our special order, and Everyone else whos name I have missed.It was by far the most enjoyable auto purchase my wife and I have ever experienced. You and your entire exceptional staff are to be complemented! I will not hesitate to recommend your dealership.Thank you again.Sincerely,Scott & Terri July 30, 2016p.s., we love our new Genesis

Scooter955

Aug 2, 2016

My wife (who hates to shop for cars) and I just completed our purchase of a used 2015 Genesis 3.8 from your facility and we could not have been more pleased with the entire process. Everyone we came in contact with went out of their way to make us feel comfortable. They were friendly, polite and not pushy in any way. Special thanks to Martin Diaz our sales person, Ian for sharing his Genesis knowledge, Fred for speeding us through the laborious signing up process, the Service Department for their immediately handling of a minor issue, the Parts Department for our special order, and Everyone else whos name I have missed.It was by far the most enjoyable auto purchase my wife and I have ever experienced. You and your entire exceptional staff are to be complemented! I will not hesitate to recommend your dealership.Thank you again.Sincerely,Scott & Terri RichardsJuly 30, 2016p.s., we love our new Genesis

Hugh & Kathrene

Jul 29, 2016

Believe it or not, this was our first time buying a new car!! Both Bobby Calloway, the General Manager of Hyundai of La Quinta, and, Martin Diaz, Hyundai Product Specialist, were very welcoming and treated us like VIP's. They were truly wonderful in assisting us with this important purchase - from reviewing all of the various options to hone in on our personal needs and wants, to explaining the costs and the various purchase and warranty choices, to arranging for and giving us tips on how to take an informative test drive, to working through the payment paperwork, to showing us all the features and how they function when the car was ready to drive off the lot, and, ultimately, instilling a trust through their excellent customer care and service! We are highly recommending Hyundai of La Quinta to all of our family and friends - everyone!!

fernandes6124

Jul 29, 2016

He was great to deal with and has followed up with me since my purchase. Would recommend Hyundai of La Quinta to all my friends, i already have done that, great customer service.

Hyundai

Jul 29, 2016

Great, Friendly and helpful made you feel special. Especially Donald Craig and Bobby Callaway. Tis is my second car I have leased with you. I had a 2013 Azera and leased a 2016 Azera. I feel it is the best car in you fleet. Cannot believe that after this year it will not be available in the US. Love it.

kathrenewales

Jul 29, 2016

Believe it or not, this was our first time buying a new car!! Both Bobby Calloway, the General Manager of Hyundai of La Quinta, and, Martin Diaz, Hyundai Product Specialist, were very welcoming and treated us like VIP's. They were truly wonderful in assisting us with this important purchase - from reviewing all of the various options to hone in our personal needs and wants, to explaining the costs and the various purchase and warranty choices, to arranging for and giving us tips on how to take an informative test drive, to working through the payment paperwork, to showing us all the features and how they function when the car was ready to drive off the lot, and, ultimately, instilling a trust through their excellent customer care and service! We are highly recommending Hyundai of La Quinta to all of our family and friends - everyone!!

mapes_debra

Jul 28, 2016

My experience with Don Craig at La Quinta Hyundai was exceptional. He was very professional and through. I will continue to be a customer and share my experience with all my friends!

Hyundai

Jul 18, 2016

I can not say enough about the service, friendliness and the fairness on pricing, This is my second car I have leased through you. I have the 2016 Azara, it is exactly the same car I had before, Red, with Camel interior but with a few more features. .I was always a Toyota buyer for years but this car made me change, it is a shame that this is the last year they are making it. Also BOBBY Calloway and Don were wonderful.

Awesome

Jul 15, 2016

Martin was awesome really went above and beyond to find the right car for us. Has an great personally with excellent work ethic ever gave up on finding the right car for us. Thank you very much

cris4realestate

Jul 15, 2016

Great customer service, they worked hard to meet my needs and expectations with my purchase. The staff was friendly and efficient and pushed to help me get the best deal possible. We had a great experience and would highly recommend the dealership and the not to mention the great car to anyone looking to purchase!

maniscalco66

Jul 14, 2016

I was pleased with the sales and finance service that I received. Labor prices for maintenance services of $110 per hour seem high. I will consider doing routine maintenance like oil and filter changes somewhere else than the dealership. Nothing more to say

Dave J.

Jul 3, 2016

Recently purchased a vehicle from this dealership, sales rep. Don Craig. He was, at all times, courteous, professional, informative, and helpful. Then we went to see Eric and the quality just kept on coming. Eric went above and beyond any expectation I had to make me a satisfied customer. My father sold cars most of his life....I hope he was as genuine and concerned with doing the right thing as these two gentlemen.Thanks,Dave

Cadmael

Jul 1, 2016

Hyundai La Quinta team Thank you so much. To Don who help us make it happen and the support of ma'am Sarah, Anthony and Robert. Thank you guys and more power. We'll be seeing you again for my service maintenance.

Cadmael Mendez

Jun 25, 2016

Thanks to Don Craig. Nice meeting sir Anthony, Robert and ma'am Sarah. They will work out things for you the best that they can. Highly Appreciated for what you've done.

Awesome

Jun 21, 2016

Martin Really went above and beyond to take care of us, even after we thought we were done. Thank you for your persistence and finding a car for us. Great customer service without being pushy.

rmvc_1027

Jun 17, 2016

As a first time buyer everything fullfill my expectations i was well satisfy with the service and everything that was offer to me. The crew is very friendly and helped me at every moment thru out the process.

luckyomid

Jun 16, 2016

I like this place they work with you I knew what kind of vehicle I need and how much I could afford so I did my homework before and they helped better since they knew what I looking for go there and give them a shout

ourgreenacre

Jun 16, 2016

Everyone was friendly, polite and no pressure. We were pre approved and new the exact Tuscon we wanted, which Eddie had waiting for us in the shade.

dcraig0

Jun 10, 2016

The sales team and specifically, Ian McHenry, was exceptional. They were well-versed in the product, had a no pressure approach to the sale/lease, and were extremely helpful in working within my time frame and needs. They also made delivery of the vehicle work on my terms as my lease at another dealership hadn't yet expired. Thanks!

leighsthomas

Jun 9, 2016

Very professional and friendly sales team. Sal, our sales person, was very helpful and answered all of our questions. We would recommend this dealership to anyone.

maghamilton

Jun 3, 2016

La Quinta Hundai was willing to negotiate and we came up with a fair price. Tom was very helpful when showing me all of the new features on the Sonata Hybrid.

tisusbb

Jun 3, 2016

This is are third Hyundai. We decided on a SantaFe this time. Front seat easy to get into if you have a bad back or worried about your knees. Our Fifteen years ago, 5"11 grandson like the room for him in front passenger seat and as a back seat driver.

rickjervis

Jun 2, 2016

Could not be more pleased with our dealings at LaQuinta Hyundai, our salesmen, sales manager, finance manager... everyone was great. This is our second Sonata this year, we were so impressed with our first we bought for my wife in December, when it came time to buy our college student son a new car there was no discussion.. " Another Sonata from Hyundai of LQ" Car buying is an ordeal, lets face it.. its a give and take situation 99% of the time, and I have always felt I give a lot more than I get! But, at LQ Hyundai the ordeal became almost a pleasure. We got the deal we set out for, we were never pressured, the selection of models was excellent. We were made to feel at home and very comfortable with the deal offered. Our next auto will definitely come from Hyundai of LQ.

M. Hamilton

May 31, 2016

Tom and the Sales Manager were willing to negotiate. We made a deal that satisfied us both.

jrlogan

May 28, 2016

Very good experience for me and my wife. We felt that we were involved in a win/win situation, and have no regrets. We felt that we were treated quite well and will go back as the case may be in the future.

D. Craig

May 27, 2016

Had a great experience leasing my new Hyundai Genesis. Hoping the service experience in maintaining the car is as good!

HSenior citizen

May 24, 2016

I was treated with respect and felt everyone involved wanted to please. Did not feel hassled but did wish the whole process could have taken less time.

Hseniorcitizen

May 24, 2016

I felt everyone did their absolute best to make me feel comfortable with the whole process of buying a car. Did not feel hassled at all. My only negative comment is that the process took too long.

Donda

May 19, 2016

The shop foreman was very interested and attentive to our concerns regarding a small hesitation (slipping) when accelerating from a stop. The only issue is that the service people said this is a normal shifting "thing" but we feel it is pretty annoying. Maybe this is something with the Hyundai programming and hope to find out if others have this same problem.

mrsmoreno12

May 19, 2016

The customer service at Hyundai of La Quinta was amazing! They worked quickly to find the car we wanted and the deal that worked best for us! Highly recommended dealership!

thediazgroup

May 17, 2016

I am very satisfied the purchase of the vehicle. The trade in allowance was what I felt was fair and no negotiation was required even though I expected to negotiate as in previous vehicle purchases. The salesman was very courteous and professional. Overall very gratifying experience.

RJervis

May 16, 2016

We bought our first 2016 Sonata Sport December 2015, fell in love with the dealership, their pricing was great and comparable to the big Hyundai dealers in LA, Riverside and San Diego. The entire process was a cake walk and the Sonata was everything and more than we expected. This past week when we decided we needed to buy our son a new car to take back to school (University of Alabama) in August, the Sonata was the obvious choice. LaQuinta had just the car we wanted, Again pricing was great, we got the trade in value we needed. The car was perfect in every way and we have one very happy son. Thinking about auto number 3 by the end of the year.. Santa Fe Ultimate here I come. Kudos to our salesmen Horsey and Ian.

luniesley

May 12, 2016

Gave a review already, sending me another is more annoying than my experience with buying the car. Please look at the previous one and remove my name from this survey.

Donda

May 7, 2016

We were searching for a certain vehicle and contacted Tom Russell at this dealership as the internet salesperson.He was very professional and skilled in searching for just vehicle we were looking vor. We would definitely recommend this dealership to all.

Lu,indio

Apr 30, 2016

Sales staff extremely patient and professional, attentive and but not pushy.

bettyb88

Apr 21, 2016

This is my first time buying a car, they work with me, they give me a great deal, overall I am very satisfy with the service and I really like the car.

trox120010

Apr 21, 2016

I had a exceptional experience. I would refer this Dealer to everyone. Overall a wonderful buying experience. The honesty and understanding of my Situation was very good. the staff was very Competent.

Cheryl

Apr 16, 2016

The team at Hyundai were outstanding. Eddie and Robert jumped through hoops to help me meet my budget. No cosigner. Didnt have greatest credit and made it happen in the financing of a new 2017 Elantra. Very friendly. Honest guys! Love my new car! The team at Hyundai La Quinta rock! Thank you again for helping me!

tahiti

Apr 16, 2016

Eddie and Robert made my 60th birthday present happen! Met my monthly income payment. No cosigner and my credit score wasnt the best. I was pretty firm with my budget . The team bent over backwards and made it happen. Thanks La Quinta Hyundai. Sorry Kia PS! ?? fiance department were so friendly. Everyone super honest and everyone worked with me Love my car! Cheryl

zmiller

Apr 2, 2016

I thoroughly enjoyed working with everyone at the dealership. The owner came out mid way through the process just to check in. This was by far the best car buying experience I've had.

FFC

Mar 27, 2016

Wasn't at the dealer to purchase (having my oil changed), but saw some "deals" that caught my eye. Sales guys was pleasant and low pressure. Bottom line: after some haggling I left with a 2015 Santa Fe. I probably paid too much, but I really like the car.

grgyflores82

Mar 24, 2016

It didn't take me long to find the car of my satisfaction. With the help of the staff there I was able to test drive and see the car fit for me. Great staff and service and they're very professional.

noe.zavala1995

Mar 24, 2016

I couldn't have had a better salesperson than the one in Hyundai La Quinta. They did great in selling me the car that I really wanted, and especially with the monthly payments. Therefore I am satisfied with the purchase I made with Hyundai La Quinta.

lgorfain

Mar 11, 2016

Great car. Better Deal. Evonne is the best. I bought the Genesis for its tech and for its value. A week later satisfoed on both counts.

Happy Nana!!

Feb 21, 2016

What I appreciated most was our salesman Martin. We were in search for a SUV and wanted to visit many dealerships to test drive our choices to see what car was best for us. Martin knew this and was not pushy at all when we told him "we are not buying yet, just looking and test driving." I was NOT looking forward to dealing with the typical "car salesman" personality, and Martin did not fit that mold! After driving 6 different SUVs, the Santa Fe Sport was the winner. We went back to Hyundai in search of Martin. He was pleasant, fun, and helped us all the way. I'm loving the car!!

BEACHBUMSAGAIN

Feb 12, 2016

Excellent experience!Yvonne Wagner in Internet Sales went way beyond the call of duty to accomodate me. No pressure. Very straightforward. Sara in Finance was very enjoyable to work with.

SDEVOE317

Feb 10, 2016

Everyone was courteous and we worked out our deal thru email with Yvonne. She gave us several options on the down payment as to satisfy our monthly payment goal. I would definitely use them again as the whole process seemed painless.

BeautifulDesign

Jan 26, 2016

Everyone at this dealership made my experience purchasing a new car effortless. I love driving my Genesis Sport Coupe and as an added bonus, I can walk to the dealership for service.

Ken

Jan 17, 2016

This week we visited this dealer. We were promptly greeted by Horsey, our salesman, as we walked toward the pre-owned vehicles. Horsey was pleasant and friendly, but not pushy. He listened carefully to our minimum requirements for a vehicle, then showed us several vehicles which met or exceeded our minimum specifications. My wife and I soon test-drove a vehicle which ended up being exactly the vehicle we needed. We purchased the vehicle for a fair price using dealer-provided financing with good terms. The next day my wife took the vehicle for detailing. We had concerns about the battery, which we asked the service department to test. Without any hassles, the service department replaced the battery. We were very pleased with the whole experience. I would highly recommend our salesman Horsey, and the whole sales and service team at Hundai of LaQuinta!

HINTON.BRIANA94

Jan 5, 2016

Justin was fantastic. Helped me out a lot with not pressure and made things happen. I know own a Hyundai and love it! Thank you Justin.

G.Wiseman

Jan 4, 2016

Our family had just started the process of looking for a new car, and by the time we left the Hyundai dealership in La Quinta, we owned a certified pre-owned Santa Fe. Martin and Rob worked with us very nicely to make the purchase fit into our budget. Sarah in finance was great too! Overall the entire team at Hyundai was great and I wish my previous car buying experiences had been as pleasant. We even came back a couple of days later to say Hi, and the service manager Randy came out himself to adjust a wiper blade that needed some attention.

RJERVIS

Dec 31, 2015

Just love this dealership, gave us a great price, worked on tailoring the financing to meet our needs. Never felt pressured, alway felt we were being given the utmost respect and the best deal possible. P.S. Love our new Sonata Sport!

danadog

Dec 22, 2015

Purchased 2016 Tucson ECO with the help of Yvonne Wagner. Best car buying experience my wife has ever had. After my first conversation with Yvonne I knew she going to deliver a great purchasing experience. Best time I have ever had buying a new car in 67 years.

Donna D

Dec 19, 2015

Was actually looking for another brand of car, but stopped in to LaQuinta Hyundai and drove out with a Pre-Owned Certified 2015 Hyundai Santa Fe with only 22,000 miles. Very good experience and I am happy with the car. They even had the color I wanted and worked with me on the price to keep my payments down. Would recommend this dealership highly.

MICHAELGENNET

Dec 17, 2015

Very professional and, more importantly, completely adhered to the price quoted to me on the Internet after a Web inquiry. The purchase was made with no problems or irregularities in the pricing or features offered on the car. We were extremely pleased with the transparency that this dealer exhibited in our buying discussions.

LGSRINTER

Dec 7, 2015

Very good service and I did not have to spend hours trying to get what I wanted. The vehicle was in good condition and the sales person was great.

roe

Nov 30, 2015

Great staffing- very helpful and fulfilling of your needs! Had my car in no time. Looking forward to the service to revisit them! Great Job!

Sherri

Nov 30, 2015

Such friendly sales people - made the deal, bought the 10 year power train warranty - two years later engine blew and my car is still sitting in their lot (5 weeks now) while they TRY to locate an engine. REALLY?? Still no word on an engine - Buy American with American parts... Hyundai builds in Korea and I guess no one can speak Korean in La Quinta and get an engine for my car. WORST EXPERIENCE , WORST SERVICE, Try FORD next time.

Roe De Pinto Naber

Nov 29, 2015

great staff- very helpful and pleasant to work with! They expedited and met my expectations. Good job!

RWBRAWN

Nov 29, 2015

All aspects of this sales encounter gets a 100% perfect rating but it must be noted how professional and genuinely nice a person my salesperson was throughout this experience. His name was Ian McHenry and was a few months on the job of new car sales. He is well educated and carries himself professionally and easily in this environment. He knew when to listen and when to speak. Clearly he was a patient person.

JOSEPHBENCH77

Nov 19, 2015

Good experience professional staff. All my questions were answered with satisfaction. While at the dealership, everything was done to make sure that I and my wife were comfortable.

Russell Hilton

Nov 9, 2015

A very pleasant experience, would gladly buy from again. Thanks to all

SEYLANI.SHANNON

Oct 30, 2015

I had a great experience with this dealership,,it was my first time buying a new car,,all the staff were really helpful and friendly,I can't complain about anything.

Sherry B

Oct 27, 2015

My husband and I had been reviewing SUVs online and wanted to test drive several brands with no intention buying that day. Hyundai was the last dealership we visited. We were greeted by Ian McHenry - a friendly, welcoming, informed salesman who answered all our questions and encouraged us to test drive so we could have a good comparison to the other brands we had seen. Needless to say, we were so impressed with the Santa Fe Limited that we decided to buy on the spot. The sales process was surprisingly pleasant. There was absolutely no pressure by Ian, some good natured haggling with Robert and a very efficient signing of docs with Sarah. Since our purchase, Ian has followed up with emails and phone calls to answer any questions we may have and to make sure we are enjoying the car. I have to say that we LOVE this SUV. We have always been loyal to Lexus but found that Hyundai has really stepped up in their quality and innovation. This car handles as well or better than our RX350 at a much lower price point.

ARLYNVIK

Oct 12, 2015

A great experience with great people.... Not a bad apple in the lot... From the receptionist to the sales to the manager and sales staff and the service dept. Never in 6 years have I had a problem,d just friendliness...

KJP54

Sep 26, 2015

Great, comfortable, non-pressured experience. Got a fantastic deal on a brand new car. LOVE THE CAR !!! got a better deal on a new 2016 Elantra than a used one ( with WAY more extra's).

KNJ

Sep 18, 2015

This is the best dealership. We have bought 3 cars in 4 years. Best team w/o all the games most dealerships play on pricing.

RevH

Sep 16, 2015

These days the term 'Customer Service' is almost extinct! Most aren't even aware of its true meaning.As a Management Agent, I understand the extreme value of 'Customer Service' for a company - short-term AND long-term. Additionally, I know that good LISTENing skills are a MUST to take Customer Service to its maximum level (too many fall short).Too often, companies are in a rush to push their products for that almighty dollar, that they forget the humanity behind the job and the sale...not so at Hyundai of La Quinta (HoLQ) - especially Yvonne W.It took me over 3 months (and contact with 6 different car manufacturers - Foreign and American) to make my final decision - though I would not recommend that for everyone =) I had special needs that I had to address, and in the end, it was obvious that HoLQ was perfect my options and needs. Over the 3 months, HoLQ / Yvonne stayed in contact with me, and never pushed - was 'always there' for me and my many questions. When I was finally ready, and after several on-line and over-the-phone chats (MY issues, not theirs), I finally made my way to the dealership. I was greeted in a friendly and professional manner by everyone from the moment I arrived on property, and I did not feel as if it were a 'vulture fest' at any time. [As a side note: it was good to see smiles on so many faces - it was obvious that they enjoyed their work and the company they work for. Wonder if other companies know how important this is for a business's reputation??] Yvonne was extremely patient with me over the 3 hours I spent at the dealership (even though it went a little beyond her time to go home). I was given several options, which surprised me, as under my certain circumstances I thought that I would have been given only a very limited amount (if any at all). The Finance Department and Manager did not, at any time, try the 'hard sell' and were very kind and respectful (a BIG issue in my book). I did not, at any time, feel as though I was being rushed or forced nor that I was just 'another sale' - true humanity! Ultimately, I drove home with a brand new vehicle, all within MY particular needs and requirements. I, of course, got the best warranty ever (believe me, I have done my research, and it IS the best)! =)As my drive from the dealership to home was almost 2 hours, they made sure I had a full tank of gas, the tires were all checked and filled, and the entire car was checked and serviced (engine, interior, exterior, etc) - though I must admit, I noticed this was a standard procedure (a GREAT one I may add) that they provide to each and every person that purchased a vehicle from their lot (YES I 'saw' a lot the entire time I was there!). The follow-up, and the Thank You's, have been awesome but not over-done! Its nice to feel that one is appreciated - big or small. I felt very much welcome and appreciated just for being ME, and that is rare these days. I would HIGHLY recommend Hyundai of La Quinta (and Yvonne) to anyone who wants the best experience EVER (and of course a great vehicle and the BEST warranty ever) - be they interested in a new OR per-owned vehicle. Thank you Hyundai of La Quinta. Thank you Yvonne, I can't say how very important it was to me that someone LISTEN to me and my needs - and you did just that. Additionally, I totally appreciate the respect that all at the dealership showed to me.

rick1066

Sep 13, 2015

After researching and shopping around for a luxury sedan it was unbelievable to my family that we picked the Hyundai Genisis. We were on the fence of picking a MB or BMW, but after a quick glance at the Genisis, that glance became the choice. Not only did the car impress me, but our internet sales person Doug bent over backwards to make the whole car buying process painless and fast.

V. Dawson

Sep 12, 2015

As usual I dreading the torture of going to a car dealership to purchase a car. I was pleasantly surprised when I conducted my business with Hyundai Of La Quinta. The sales professional, Ian McHenry was amazingly concerned, attentive and fair in communicating with me, meeting my requests and completely concerned that the package worked for me and my budget. His follow up has been consistent with excellent service. The Phred in the Finance department was friendly, through and very professional. The entire experience was positive, painless and actually exciting. I would highly recommend this dealership, their service staff and of course their outstanding product. On a repeat visit Ian McHenry was once again attentive, patient and a true professional...5 stars across the board *****!

New Car Cutie

Sep 12, 2015

Great car buying experience, no smoke and mirrors Ian McHenry was amazing. Finance was great and they meet my criteria and my budget requirements. Highly recommend you check this dealership out!

STACEYFITZ93

Sep 9, 2015

Told my sales man from start that I basically just wanted to swap keys and that is pretty much what we did. I traded from a 2013 Elantra to a 2016 Elantra they have made so many great improvements. I love my new car.thank you

two carfans

Sep 2, 2015

I hate dealerships that play games with pricing and play the revolving door game. Not here, they were straightforward and fair in the pricing. Very enjoyable to buy a car here.

michael

Aug 22, 2015

Excellent experience with Tim Davis and staff. Thank you

STONY20056

Aug 19, 2015

Everyone is so friendly and I did not feel pressured into buying. The whole experience was great and Martin, my salesman, really spent time listening to what I was looking for.

PAULLEP

Aug 14, 2015

My sales person Jeff, General Manager Bobby, and Finance Phred were all terrificI don't need 25 words to describe how satisfied I am with my experience.

JLASTOR47

Aug 6, 2015

Just excellent sales person friendly and professional knows the product and the most important respectful. I felt comfortable talking to the salesman. He listened to all of our desires.

Mark S.

Aug 3, 2015

From the first step on the lot everything was pleasant. Martin "Horsey" was the salesperson who greeted me and lead me through the process. There was never any pressure and ALL member of the team were kind, courteous and willing to work with me. After realizing that purchasing the car outright was a little too expensive we formulated a lease deal the met my needs to a tee. The trade in I received on my BMW was better than fair and the terms of the lease are excellent. Horsey, Bobby the GM, Robert and everyone were patient and the finance manager Sarah was informative and knowledgable with some great tips. I highly recommend Hyundai of La Quinta and will definitely be a return customer.

Azera lover

Aug 3, 2015

Horsey, Robert, Bobby and Sarah all made the buying experience easy, gentle and fulfilling. There was no pressure, the follow up was pleasant and timely. Overall a great experience. Trade In value on my BMW Was MORE THAN FAIR and the end result was anew Azera for me for exactly what I wanted to pay. Thanks all

Sun City Residents

Aug 1, 2015

We could not have had a more pleasant experience with buying our Hyundai. Every dealership should have a Horsey to close our deal. Every employee treated us with respect, friendliness and overall great experience. Justin was indeed knowledgeable of detail and technology that was offered in the Sonata. We are so thrilled with our purchase and we look forward in the future to there fine service.

MICHELLELOPEZ64

Jul 27, 2015

Great Customer Service. I'm very happy with my new car purchase. I didn't feel pressured at all. I shopped and hit what I wanted. Thank you Hyundai of La Quinta

IJ

Jul 21, 2015

i was very happy with the whole process of buying my car at Hyundai of La Quinta. My salesman was Horsey and he could not have been nicer to me. It was the first time that I had every bought a car on my own and so he and I talked things over thoroughly and it was a pleasant experience. Sara, the Finance Manager and I got along very well -- she showed me how to use the phone and also Sirius. I found each and everyone that i was in contact with were wonderful. The thing I liked the most about the whole experience was NO PRESSURE.

Zack and Kelley

Jul 13, 2015

My husband and I went to Hyundai of La Quinta on July 3rd. Our 12 year old Kia Sorento was in the shop with a very bad and expensive diagnosis for repair. So, we were seriously thinking of purchasing a new vehicle. It was over the July 4th holiday, and so there were some exceptional deals for the weekend. We honestly only intended to look at Hyundai's, and maybe test drive something, since we had never purchased one before. Long story short, we left that night in a new 2016 Elantra. The deal they offered us was to good to walk away from. Doug H. was our salesman, and he was awesome! This was the easiest car buying experience I have ever had, especially considering that we were not even expecting to buy a car that same day. And the warranty that Hyundai offers is a game changer. It is far too valuable an incentive to pass up.

LIONELLIVES

Jul 8, 2015

I amvery satisfied with my purchase. I enjoy my new car. I was totally satisfied with the customer servuce. I could not pass up the warranty.

KSTINSON2

Jul 3, 2015

My first Hyundai ever and I was very pleased by the sales person finding ALL the discounts and promotions that were available to me. I wasn't aware of some promotions until they asked me questions to determine if I was eligible, such as the military veteran discount.

Maria H.

Jul 3, 2015

Great experience with Doug H....no pressure...explained everything thoroughly...relaxed environment....very customer oriented....that is why coming back a 2nd time to buy/lease at Hyundai of La Quinta was a dream!!! His followup after taking delivery was great...would definitely recommend this dealership.

JSK

Jun 22, 2015

We came in looking to buy an SUV for the first time; we have had one minivan and several sedans before. Doug H. gave us several options, mindful of our price range, and even gave us a printout of the best estimate he could offer so we could consider it while shopping around. (By the by, we did not receive very good service at the one other dealership we tried.) So we returned to Doug, and once we chose a car he explained the various payment and lease methods available. The entire time he helped us he never pressured us to go any particular route and was very easygoing and very helpful. Fantastic experience thanks to Doug.

JSK

Jun 22, 2015

We came in looking to buy an SUV for the first time; we have had one minivan and several sedans before. Doug H. gave us several options, mindful of our price range, and even gave us a printout of the best estimate he could offer so we could consider it while shopping around. (By the by, we did not receive very good service at the one other dealership we tried.) So we returned to Doug, and once we chose a car he explained the various payment and lease methods available. The entire time he helped us he never pressured us to go any particular route and was very easygoing and very helpful. Fantastic experience thanks to Doug.

Happy customer

Jun 8, 2015

This is my second new sonata I love it. Randy makes it so easy to buy or lease a new car. He is the greatest and I am so glad that hundai recognized Randy's hard work and friendly attitude. He deserves to be sales manager and I would never get a car anywhere elseRandy is the greatest and everyone else there was great. They all make the best team at Laquinta hundai

types4docs

May 31, 2015

I am so happy with my lovely new car. Doug worked with me to get me out of a horrible loan on my trade in and into a new car with a great interest rate and affordable payments. He was honest, fair and not pushy. I truly felt he cared about me and not just selling a car. My best experience buying a car ever.

Michelle V.

May 23, 2015

We just bought a car last weekend and it was a pleasant experience. All the staffereas friendly, genuine, and helpful. There was no sales pressure and I felt that they were honest with us. Everyone was informative, patient and easy to work with. It was a good experience all around, even though we were spending lots of money that day!

Steelerman

May 3, 2015

Thanks to Joe & Don I was able to get the deal I wanted on my new Sonata

boopddo1

Apr 27, 2015

I just leased a new Genesis from Hyundai of La Quinta, and am very happy. I 've been driving Lexus GS and before that BMW 750 LI, and this car is equally as nice, for much less money.The staff, especially Doug, were all very eager to please, and bent over backwards to make us a good deal.

Azera

Apr 16, 2015

We have bought and leased over the last five years five cars from Hyundai of La Quinta,and they are the best people I have had the pleasure of doing business with.Mr Bobby Callaway went the whole nine yards to bring us a great deal on all the cars..And a big thank you also two the finance department Great Team

j silver

Apr 12, 2015

I came in looking for specific numbers and they more than met my expectations.

Curt B

Apr 12, 2015

Doug, Internet /Fleet Sales, is first rate. This guy knows his product and listens to his customers.Relaxed, easy going atmosphere (no high pressure sales). Finance department is very knowledgable and experienced. Overall, an excellent car buying experience. Would highly recommend to others.

charles M

Apr 7, 2015

I am very pleased with the help that Doug Henshel gave me when looking for a car for my daughter , Doug work with me for about a month just getting the right car and payments for her as this is her first car. In the end the purchase was really easy and not traumatic at all and the help and advice that Sarah in financed gave us was also very helpful again thank you Doug and Hyundai for making this possible

charles 123

Apr 7, 2015

Really easy to work with Doug Henshel was a big help in getting this deal done for my daughter I really appreciate his work and patience and the good advice we got from finance also it was really a nice experience to do business with Hyundai of La Quinta again thanks all

golf

Apr 3, 2015

Dave Hume and Bobby Callaway gave me a great deal on my new car and the experience was Wonderful. I would send all my friends to see them . Thank you very much. Mr.and Mrs. Feinblatt

Hawaiian in La Quinta

Aug 23, 2014

Robert Arizmendi not your topical dealer salesman no pressure, easy to speak too well informed on cars in his lot. Robert understood what I was looking for in a new car, options I needed and price/ monthly payment I was willing to spend. Overall a pleasant experience in this car purchase. Do yourself a favor ask for Robert when you visit this dealer.

Margo

Jul 17, 2014

Test drove a 2015 Genisis then came back the next day with my husband so he could test drive the car. Before we test drove the car I asked our sales guy if he would have someone look at our trade-in so I would have some idea how much they would give us for the car. His manager said they wouldn't do that until we were sure we wanted the car. After the test drive the salesman didn't even ask if I was interested in buying the car. He just said, well, if you are interested come back. I left not believing they didn't even try to make the sale. When I got home I went to cars.com and requested a quote from the same dealership. I received a call within 5 minutes. I told the second sales guy that I had been in and wanted to know what their best deal would be with our trade-in. He said he would call me back. Never heard from him again. Now I assume if their sales team is this bad that their service would probably be bad too.

randy Kostelny

Jun 2, 2014

Very satisfied buying experience. All personnel we're very friendly and helpful

Vicki Dawson

May 30, 2014

Super positive and professional. Pricing was acceptable and service was first calss!

angela croom

May 26, 2014

Excellent Service from beginning to end. Felix"the cat" & Jose were awesome. Finance Department Great! Todd is also dynamic in his knowledge of everything about these cars

Jacob Shaffer

May 19, 2014

Loved it, very helpful polite and curtious and we got the perfect car for the family.

Stephanie Rainwater

Apr 16, 2014

The entire staff at Hyundai of La Quinta exceeded my expectations. They are easy to work with but above that they made the experience fun!!

Ken

Mar 19, 2013

Visiting from Canada. Sceduled an oil change with filter. They took the car in at the scheduled time. In addition to work I was scheduled for they completed a vehicle inspection that included interior, under the vehicle, under the hood, battery and brake and tire wear - 42 points. They also washed the car. And they presented it back to me at the promised time. Inspite of all the additional service, the price initially quoted for the oil change and filter was exactly what I was charged. I am very impressed with the friendly, quality service that I was provided and would recommend this dealers service work to other travelers. Ken

farnsworth617

Mar 13, 2013

Wonderful experience, no hard sell and felt most comfortable with Mr. Stone. Went back for a review of my systems and he was most helpful, again.

acallo

Feb 7, 2013

Wanted a deal on a good, reliable, fuel-efficient car following the theft of my vehicle. Dealership worked with me on pricing, terms, and warranty. I am very satisfied with the service, and I LOVE MY NEW CAR. Dealership worked hard to meet my price and financing terms, and in the end, we achieved a win-win situation all around. I recommend this dealership for their honesty and their customer service, not to mention the quality of their cars.

Candyass1

Feb 6, 2013

Bobby Callaway, and his staff at Hyundai of La Quinta, provided me with excellent service, and pricing I was looking for.I would have no hesitation in referring friends & family to Bobby knowing he will do his best to meet their expectations.

mtII

Jan 20, 2013

THE SALES STAFF WERE KNOWLEDGABLE AND FRIENDLY. NEGOTIATIONS WERE DONE PROFESSIONALLY AND RESPECTFULLY. ALL QUESTIONS REGARDING DOCUMENTS WERE EXPERTLY ANSWERED. EDUCATION REGARDING VEHICLE OPERATION AND ALL POST SALES SUPPORT HAS BEEN EXCELLENT.

Anderosenblum

Jan 3, 2013

We went to this dealership to look for a car for my mother as a gift. Our intention was to replace her Nissan with a current model Nissan but was so impressed with the Sonata that we purchased it that very day. Robert Stone was a pleasure to work with and made the process very easy for us; he was informative and attentive, yet we did not feel pressured by him in any way.

bob patterson

Jan 2, 2013

Mark was friendly,professional, knew his product and very helpful in trying to find a vehicle that met our needs. We were impressed with the "family" atmosphere of the dealership and lack of "high pressure to buy" from management. My wife and I will continue to work with the dealership in the future.

michhoffman

Dec 18, 2012

I just purchased a new Santa Fe and am very pleased with the service I received. All of the salespeople were helpful and most importantly, not pushy. I stopped by several times to test drive vehicles before making my decision and everyone that helped me was friendly and knowledgeable. After I finally decided on what I wanted, the sales manager kept me up to date with details about when my car would arrive. Once it did arrive, the purchase process was easy and professional. The sales manager was very thorough about explaining all the bells and whistles that came with my new car and made sure I understood exactly how everything worked. They made buying a new car hassle free.

Big on Buses

Oct 21, 2011

No pressure here! Todd was the greatest. Folks made you feel comfortable and they agreed on the deal that we proposed.