Used Cars for Sale at Hyundai of Paramus in Paramus, NJ
Hyundai of Paramus of Paramus offers you the opportunity to find used cars by Hyundai of Paramus. Hyundai of Paramus is a trusted dealership serving clients throughout Paramus, in search of certified used cars. Also, Hyundai of Paramus is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Hyundai of Paramus to get the affordable car that is right for you.
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Hyundai of Paramus
Authorized EpicVIN dealer
07652, Paramus NJ
Check DetailsWhat’s more, Hyundai of Paramus of Paramus has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Hyundai of Paramus. Check out the listings today to find the right car for yourself. Hyundai of Paramus is definitely the best place to buy used cars online.
Shadequa Brantley
Jun 27, 2021
I went to take a closer look at the 2022 Hyundai Tuscan. After walking the parking lot for about 5 minutes I was approached by Michael. He was very informative about Tucson. I ended up leaving with the 2022 Tuscan! I was there for about 3 hours completing all the paperwork and waiting on the bank approval. Overall experience was excellent with Michael (salesman) and Brian (finance manager)!
Omar Nolasco
Jul 8, 2021
My dad had previously brought a Palisade back in the fall and after taking a look at it the first time, I knew I wanted a Hyundai myself ahead of starting my post college graduation job. Overall, I had a great experience financing my 2021 Sonata with Mo. He was able to identify the model that was catered to my needs and ensured that I came home with a new vehicle in style. I was originally going to wait another month before purchasing the Sonata but I’m glad that I did it earlier.
Matthew Dello Buono
Jan 4, 2021
I was looking to a lease of a compact SUV all while moving which is safe to say the closest thing you will find to hell on earth. My experience going through the process of leasing a car at this dealership is by far the most pleasant one I've every had. Even the process of signing was insanely quick (took less than 10 minutes, though I was sure to prepare as much as I could ahead of time). Sabir was the salesperson who helped me and I would seriously recommend working with him. He is incredible to work with, upfront, and honest. I was juggling a tight schedule while moving and he was patient with followups which I also appreciated, especially with the added stress of the holidays and moving. He gave me an outstanding deal and when I went to follow up with other dealers in NJ and out-of-state I've come to found that the deal he had offered really was better than what I've found.
Stu Art
Jul 1, 2021
Steve was super informative in helping us decide between the Tucson and the Santa Fe. We went with the new 2022 Tucson. It has amazing technology and features. Steve was able to walk us through all the nifty features of the car, and he sealed the deal when he went the extra mile in getting us the best financing option. We are very pleased with the car, and we’d definitely return to Steve again.
Lised S.
Jul 13, 2021
Walked in asked for a salesperson waited about 10 minutes, I stopped a salesperson his name was Kevin and asked if he was available ,Even though it was extremely hot that day he was patient, very informative and was very efficient. He didn’t rush us he answered all our questions and so we made a decision and left with a vehicle that was perfect for my daughter. He was great !
hyundaimike
Nov 28, 2016
Brian Gombocz Was a very knowledgeable salesman and a gentleman.He made the experience smooth and productive.I have leased 3 cars with him and look forward to doing business with him in the future
Buyahyundai
Nov 26, 2016
I leased a vehicle yesterday and the salesperson Lloyd was so pleasant and knowledgeable. I would definitely recommend anyone who is interested in a Hyundai to go see Lloyd.
candycane1022
Nov 26, 2016
Eric Rajkovich is an excellent sales person. Great Dealership and great prices. I enjoyed shopping for my new car there and it is my second one.
Yvette Diaz
Nov 26, 2016
Eddie Santiago helped me so much on Black Friday got my new 2017 sonata se that I love. Ask for him he is so friendly and will get you a great deal.
cwerlock
Nov 25, 2016
It was a great experience and the car is beautiful! The dealership was clean with cleaner bathrooms. The staff was really helpful in making my decision. Thanks to Rocco, Jim, and Steve. Good job!
clemens.matt71
Nov 24, 2016
The staff at Hyundai Paramus was friendly, fair, and professional. Iggi was wonderful to work with and negotiated on our behalf to get us the best deal possible.
pmeyer1000
Nov 24, 2016
just purchased my 11th vehicle from the Paramus auto group, a 2017 Genesis. This is a wonderful car & 2 weeks in I'm pleased with it's looks & operation. So many amenities it will take me a while to learn them all. My thanks to GM, Rocco Auriemma for his part in this sale & a special thanks to Brian Gombocz for his expert & caring assistance in this purchase. He went above & beyond the norm for a salesman & made my decision easy.
eco327
Nov 23, 2016
Convenient location. Dealership needs more of a selection of colors not everyone loves white. I think this should be optional because most times if I have to write a review, I wouldn't do it.
emilyfox1965
Nov 21, 2016
After visiting 4 dealerships in one day trying to decide on a vehicle I stopped at Paramus Hyundai. I was greeted by Lloyd who was very friendly and asked about my needs. He went over my options and when it was time to decide introduced me to his manager Jim who gave me a great deal. The signing process was very quick and my car was immaculate. Each and every person I came into contact with was warm and friendly. I love my new Tucson and I would highly recommend Paramus Hyundai.
mt2005xx
Nov 21, 2016
I was pleasantly surprised at how easy and stress free my experience was dealing with my sales person Ritchie Rachid and how easy the leasing process was.
mlw921
Nov 20, 2016
I am very happy with my lease on my new Hyundai Santa Fe. Salesman, Brian Gombocz was very professional yet friendly. Dealership was very nice and stocked. I had just came from Glen Toyota in Glen Rock and your dealership was 100% nicer and cleaner.
Naresh Bobade
Nov 18, 2016
Very good experience of buying our 2nd car from this place. They walked us through the overall process on buying certified used car including the financing.
pattywalsh24
Nov 17, 2016
Jefferson was my sales man and he was very helpful and so patient when helping me pick the right car, he definitely helped me pick the car of my dreams. Everyone at Hyundai including the general manager Rocco were outstanding and made my purchase a great experience. Thank you so much for everything and i will most definitely recomend Hyundai to everyone.
sutjan
Nov 15, 2016
I'm very satisfied with my recent purchase of Hyundai Sonata at Paramus Hyundai. People working at that dealership are professional nice and very helpful . I would specially thanks Ignatious "Iggi" Barreto for his help on choosing my next car and buying it so easy. I will definitely recommend that dealership to my friends and family. If you looking for a new car it is worth to start at Paramus Hyundai Auto Group Route 4.
DANNYGIMONDO
Nov 15, 2016
I've purchased four cars here now. My salesman Rachid was amazing. Right away we r for the best deal overshot the package I wanted and promised for the price e I was looking for. One trip to the manager aND we made a deal. I got a great deal with a better car than I tht I'd get. Anthony the manager made it all happen. A handshake sealed the deal. Not only did they give me what in asked for but went above and beyond, got me the best car for my dollar and made the deal happen in less than an hour. I left the place w the car and came back to sign the papers the next day I highly recommend them. Management has gotten their biz. Together!
lisalisa
Nov 15, 2016
Vinod Nagarajan
Nov 13, 2016
As someone who has moved into US recently these guys knew exactly how to deal with such a situation. Not just sorting out the financing part, they were able to provide the right car options for us. We finally chose the new Elantra Limited Tech model. Again a special note for Iggi, who helped out in showing various models. He explained the features, the good n bad about each car which was very helpful in our decision making. Finally we got a car with all the top tech features, high fuel efficiency and economical.
fmusto2
Nov 11, 2016
Salesperson was knowledgeable, courteous and professional. Once you get passed the typical experience of the back and forth on price, everything went smoothly from that point. Salesperson even handled getting my insurance coverage directly with my carrier. He has since followed up with me for my second key and to see how I liked the car and if I had any questions.
ppasterchick
Nov 8, 2016
I am very satisfied with my overall experience with Paramus Hyundai. It took very little time to finance my car. The price was very good and the service was amazing.
CarFox01
Nov 7, 2016
Today I went out with the intention of gathering information about different all-wheel drive vehicles as my car lease had only 2 months left on it and I was unsure of which vehicle I wanted to lease next. I visited 4 different dealerships before arriving at Hyundai of Paramus. I was instantly greeted by Lloyd Tomlinson from their sales team. He was friendly, informative, and not the least bit pushy. He only showed me vehicles in my price range which I liked. I had no intention of signing any documents today as I told Lloyd until his manager, James Cavuoto came over and made me a "deal I could not refuse". I had been to 4 dealerships before Hyundai and not one of them even came close to the price that I was given on my Hyundai Tucson. After I made my decision, Lloyd quickly went into action to get me out in a timely manner. Hyundai of Paramus may have just gotten themselves a lifetime customer. I would highly recommend this dealership.
michael.vinas
Nov 7, 2016
Had a great experience at Paramus Hyundai. Lloyd was great! I recommend anyone who goes to ask for him. I'm absolutely loving my new Tuscon, go get yours!
paulino-ivan
Nov 5, 2016
My experience was excellent and staff was friendly and very attentive to ensure my satisfaction. My vehicle was delivered clean and on a full tank of gas that was truly appreciated
mrojas817
Oct 29, 2016
Mr. Iggi Barreto was the sales perfect he is the best help me to choice a car and set up the car for me.Mr. Robert Gaudio and his team in services are the best in customer services i will never any other Hyundai that is not from Iggy Barreto at Paramus dealer.
emaciel
Oct 28, 2016
Pleasantly surprised by the skill and nive way I was led thru the decision. Between understanding the features, the different car options , the prices and the financing options, Iggi convinced me a Tucson was the best car choice between the Nissan, Honda, mercedez i was looking
licabrera523
Oct 28, 2016
I just want to thank Jefferson and Rocco and James cauvoro for their services I'm very happy with. My 2 cars ... thank you so much again I will be back soon .... thank you again guys u r the bestttttttt
hurscam455
Oct 27, 2016
Everything from beginning to end exceeded my expectations! I usually hate dealerships but Brandon was great! Has been with the company for a year and some but worked as a total professional!
nicolesimons
Oct 27, 2016
I was greeted by Damion late the night we purchased. My father and I had just come out of another Hyundai dealership. We heard many great things about Paramus Hyundai and they gave us a deal we couldn't pass up
mieles
Oct 26, 2016
My sales rep Ray and manager James were very personable and professional. They met all my needs and went the extra mile to ensure my satisfaction. I would recommend them to anyone looking to purchase a vehicle.
mnales516
Oct 26, 2016
I went in without having much knowledge in the car I wanted to purchase however I was greeted right away and in such an inviting manner. All of my needs were met with my purchase and at a very fair price also. Great service.
kakira58
Oct 23, 2016
I'm too happy with my new car thank guys or make this possible .be sure I that Iwill recommended . I meet somebody from Ecuador I don't remember his name very nice and Brian the best .
Wildwoodcrest12
Oct 22, 2016
Brian Gombocz went above and beyond his job. Brian is very polite and knowledgeable he answered all the questions I had. I never felt at anytime that their was any pressure from him to make a sale. But in the end I did make a purchase.
boblen93
Oct 21, 2016
Got the car I wanted, in the body color/Inside features I wanted. I don't believe in a lot of unnecessary words. This will have to do!
morrisgold85
Oct 20, 2016
Brandon Martinez who handled my deal was very helpful, polite, answered all my questions. He was awesome , Great Sales skills, Knowledgeable. friendly and gave me a great deal. I would definitely buy another care. If you want a great deal go here and see Brandon.
Jones
Oct 18, 2016
Instead of them selling me a car they were trying to see how much money they could get out of me the salesperson and another guy we're just very bad to me
venture072
Oct 15, 2016
Highly Recommended! Knowledgeable Sales people! Thank you for a smooth and pleasant experience. Eric keep up the good work. If you are looking for this Brand, this is the place to be. I normally do not write reviews, but this time, I am totally satisfied.
hidalgoash24
Oct 14, 2016
I love my new car. Richie helped me with selecting the perfect car and definitely exceeded my expectations. I will definitely be coming back soon and recommending this dealership to others.
caroldiemidio
Oct 13, 2016
I had a great first experience leading a car for the first time at this dealership. My salesman Brian Sullivan made the process very easy and smooth. I would recommend this dealership to others.
Jesse S.
Oct 13, 2016
I recently purchased a certified pre-owned Hyundai from this dealership. Iggi was my salesman and he was a true gentleman and very professional in his very calming and reassuring sales approach. He worked with his management to make the car affordable as I was coming in with no trade-in as my last car was totaled in an accident. Iggi arranged for an additional key fob that was missing , as well as, making sure that I got a regular spare tire and jack with the car. Everything he promised was delivered and I am very grateful to Iggi and the sales management at this dealership for keeping their word. I met Iggi at the dealership by chance after coming in from an Internet posting of the car I purchased and randomly met Iggi. Coincidentally, and unbeknown to me. my brother leased two Hyundai cars from Iggi and had nothing but the highest praise for him. I am normally very leary when it comes to working with large highway car dealerships but I recommend you work with Iggi if you need to purchase or lease a car as he is an honorable man who truly wants to make certain that his customer are happy with their new cars and the Paramus Hyundai dealership experience.
renatopiazza85
Oct 13, 2016
I was very pleased by the great customer service provide my salesperson he was kind and effecient . I definitely going back for my next purchase, and I would not to hesitate to refer him to my friend.He has called me several tome to ensure that I am happy with the car.
staceynelson15
Oct 11, 2016
On the previous page I submitted a comprehensive review of Brian Gombocz (free format) which addressed Brian's exceptionally high standard of excellence in salesmanship, product knowledge, an exceptional representative of Paramus Hyundai, and a superior 'people' skillset which is the core of future management. In order to evaluate Brian Gombocz fairly, you must 'go back' to my evaluation. Were I able to copy/paste, I would do so to expedite the review process.
wctruppe1
Oct 11, 2016
Overall, your team of consultants were very helpful and friendly in greeting people and offering to help. The Sales consultant Eric was the first person I met and would have done business with him if we were not involved with another customer. He introduced Brian to me and I thank him for that. He too commented that Brian was a Quality person. So it is not only observed by the customer, but also, your own team.
amb196419
Oct 11, 2016
Iggi worked very hard on looking for exactly what I was looking for. Sunroof was very important as heated seats. Iggi will always get the job done! Thank you(55357)(56842)
BINA - PAUL
Oct 10, 2016
I AM QUITE HORRIFIED BUT NOT SURPRISED TO READ ALL THE NASTY REVIEWS HERE AND WANT TO ADD MY OWN ALSO.I HAVE BEEN TRYING TO GET FOR MY 2016 ELANTRA'S FIRST SVCE. - WHICH IS FREE - FOR 5 MONTHS NOW; I CAN ONLY MAKE A LATE AFTERNOON TIME WHICH THEY NEVER COULD GIVE ME. I WAS TOLD REPEATEDLY THAT 1:30 IS THE LATEST THEY COULD TAKE ME AS THE TECHS LEAVE AT 2:30. THERE IS NO 'LATE HOURS' DAY EITHER. IN MY 65 YEARS HAVE NEVER COME ACROSS A DEALERSHIP WITH SUCH RESTRICTED TIMINGS. TODAY AFTER A LONG DEBATE AND ARGUMENT I GOT AN APPT. FOR 3:30 AFTER A 45 MIN. QUARREL WHEN I TALKED TO THE MANAGER AND SHE ADMITTED THAT TECHS DID WORK TILL LATER THAN 2:30. WHAT A BUNCH OF NONSENSE. I CALLED THE MAHWAH HYUNDAI DEALER THEY HAVE HAVE LATE HOURS ON TUESDAY AND CAN TAKE ME AT 6 PM...ON OTHER DAYS I COULD GO TILL 3 PM IF THEY HAVE AN OPENING...EITHER WOULD HAVE WORKED FOR ME JUST FINE. BUT SINCE I HAVE FREE 1ST SVCE. AT RTE 4....I FEEL COMPELLED TO AVAIL OF THAT. I AM NEVER GOING BACK TO RTE.4 PEOPLE!!!
Angela Colombo
Oct 7, 2016
This is the sixth car I've purchased so it's safe to say I've dealt with all kinds of dealers and dealerships. I can't say enough good things about this place. The sales man Jefferson was fantastic and it didn't feel in anyway that I was being pressured to buy. The manager James Cavuto was also super congenial. They both listened to my needs what I wanted to pay and got me into a beautiful 2017 Elantra Eco in no time (and the colour I wanted!!)...never once were a whole bunch of numbers thrown at me or tacked on before closing. They really came through for me and I intend on recommending them and heir services to every I know looking for a new vehicle.
drinkjoo
Oct 4, 2016
Genesis 3.8 2016 is my first Hyundai car in my life. This car has great shape and options and safety and performance. Highly recommend I will take new lease when this contract was done
irocrt90
Sep 29, 2016
I strongly recommend seeing the sales consultant Brian Gombocz when purchasing a vehicle from Paramus Hyundai. He is very knowledgeable in all aspects of the vehicles and their features. Most importantly he is not pushy like other sale consultants can be.
lmov47
Sep 29, 2016
Everything was on time. I hadn't appointment, but dealer came at the same time as I parked my old car. So I spent no more than 20-30 min for choosing the car
jgauger45
Sep 28, 2016
Highly recommend Stephen has a salesperson. Even though he is new to the business he is a great knowledge of the product and made our time a pleasure.
ronaldbloom7
Sep 28, 2016
Eric was a professional. He was straightforward and played no 'games' He was informed and knew his business. An overall pleasant experience at a wonderful Hyundai dealership
sncldn
Sep 27, 2016
This is the 2nd car I leased from Rt4 Hyundai - but it will be my last. In February I went to look at the new cars as my lease was coming due in May. I ended up loving the new Sonata Sport, they gave me a good deal and paid off the rest of my lease. What they did not do was send the APM reward program form to Hyundai Finance (which shows I have leased a new Hyundai) in April I receive a bill for over 2000.00 from Hyundai Finance for EARLY TERMINATION OF LEASE. I went back to my salesperson and he looked into it and realized that the finance people at the dealership never sent it - so it was sent. In August I received a Collection Letter that I was put into collections for failing to pay. I went back to the dealership with steam coming out of my ears - I was told they will resend it and take care of it, I demanded a copy. I went home wrote a fax and sent myself to Hyundai Finance the APP form, a copy of my new registration and a letter of explanation. I think it is all taken care of. Then I get a call from the collection agency telling me that the money I owe has been reduce by 2000.00 but I still owe for the wear and tear of 402.00, The bill I received from Hyundai Finance "explanation" was for Early termination nowhere did it say wear and tear. I was only informed of the wear and tear charge from the Collection Agency. And I was placed into collections for the 402.00. drove out of the dealership with my 2016 car in February and in August I am getting notification that I was placed into collections at no fault of my own.
alyssafalduto
Sep 27, 2016
James Velez was our salesman and he was very helpful! He was knowledgeable of the veichle that I wanted to purchase, and he took his time making this tradition a very easy one !
hbaran
Sep 27, 2016
The dealership is friendly and efficient. This is the second car I have gotten from them, and obviously would not have come back if I had been dissatisfied. A very good service department - they work with the customer, are efficient and do a good job overall.
Cynthia Geralds
Sep 26, 2016
HelloI went to Hyundai in Paramus New Jersey on Saturday 24,2016. The sale man you help me was wonderfull. He made my first car a good experience to buy. I will go back to that dealship and tell of my friends an family to purchase with this dealer ship.Thank you for GREAT SERVICE!!!!!!!!!!!!!!!
Joann
Sep 26, 2016
I came into Hyundai on Route 4 in Paramus and met with Ludwin Rosa. I purchased a used car. Ludwin Rosa was very professional, listened to what was important to me took time to explain various things to me. The customer service was outstanding. I left the Dealership with the car I wanted. Such a pleasure doing business with you folks. Thank you!
ELANTRABUYER
Sep 25, 2016
We purchased a 2016 Elantra for my daughter about 4 weeks. I was waiting on getting everything the dealership owed us before leaving our review. The transaction went as expected, we relatively got what we came looking for. The sales rep Rey was amicable, his managers were typical car salesmen (a lot of talk, little follow through). And this was the recurring theme with our experience. The car was presented to us in satisfactory condition (washed and vacuumed). However, it was missing a second set of keys and an owners manual which took weeks for us to get and that was only after numerous calls and follow ups with the rep and dealership. Also, the daytime receptionist needs classes in etiquette. After all she is the first line of exposure a new customer has with the dealership and that experience should be a friendly and welcoming one. Overall, I don't think I'll recommend this dealership. I expected a warm, friendly as most of all responsive team of people. What we got were a bunch of rank amateurs just trying to do deals and move onto the next.
fkjlzz
Sep 23, 2016
The experience at the dealership was professional. Being a six time returning customer this was the most rewarding. Absolutely will be returning for number seven.
sekroff
Sep 23, 2016
I worked with Edward Santiago. He is knowledgeable and provided professional service. He also offered the opportunity to contact him in the future with any possible concerns. Overall, very satisfied and I appreciate the service.
Susan Jimenez
Sep 19, 2016
I love going to Route 4 Paramus Hyundai. I enjoyed working with Iggie and decided after I leased my Husband a car a few months back that I would only work with him again and this dealership. I highly recommend the service I received. I love this dealership so efficient and worth the drive.
calreamartinez
Sep 19, 2016
Everything was great my sales man did everything good. I will send my sister and daughter to Paramus Hyundai to buy car from them. Thanks
iblut
Sep 18, 2016
walked into the dealership and met a knowledgeable , friendly , courteous sales man, Iggi Barreto. Very helpful and thorough. I would and have recommended him to others. I got the car I wanted at the price I wanted hassel free.
Tom
Sep 17, 2016
Great experience. My salesman, Stephen Zolli and manager James Cavullo were extremely patient, helpful and willing to work with me to get the car I wanted.
colinnero
Sep 16, 2016
Very pleased with my salesman Iggi. Dealership was very clean and professional. Will recommend this dealership/salesman to the next Hyundai discussion. Service department was courteous and understanding making my overall experience great. When the wife needs a car, we will be coming back for a visit
geraghty
Sep 16, 2016
The entire process was handled in a knowledgeable and professional manner. All staff members were most helpful and friendly. I would certainly recommend Hyundai of Paramus on Route 4 to anyone in purchasing a car in the near future.
Ziggy
Sep 16, 2016
Go this new car with help of Brian Sullivan at Paramus Hyundai, he was patient and helpful to answer all my questions and concerns. He walked me trough all this process and I made decision. He was professional all the time with me. Like this car and I will recommend to all my friends and family to check it there.
Annmarie35
Sep 14, 2016
Lloyd was very friendly and went the extra mile to make sure I got the car I wanted, color and all even if they didn't have it in stock. If you want an easy and memorable buying experience ask for him!
kasesm
Sep 14, 2016
Both vehicle's, the Elantra & the Santa Fe run as good as they look. We were pleased with our treatment during our contract signing for our leases. They kindly answered all our questions. The Paramus Hyundai dealership, & our salesman Eddie Santiago were very courteous.
Christine0710
Sep 13, 2016
Paramus Hyundai is simply the friendliest, most knowledgeable dealer i have had the pleasure to become a part of. They went above and beyond to help me stay in my budget and get the car I was looking for. Iggi is absolutely amazing! He really did just about everything he could to get us the deal. We left with the biggest smile on our faces thanks to him and the people at paramus hyundai!!! I love you guys!
asims4209
Sep 11, 2016
I love my Hyundai Tuscon and I' so glad that Brian was able to help me get my dream car at a great price. Thank Brian.
vsinacore
Sep 11, 2016
People were helpful and took their time to help and find a car that suits me and their found a car in my budget. I would recomand this place
Stealthz246
Sep 10, 2016
This place got me a car with no money down! Treated good as a young person would definitely buy here again! What a great car i bought!
beck07644
Sep 10, 2016
I purchased a well equiped Sante Fe Sport AWD at a Reasonable price. I really like the 360 degree cameras and blind spot warning system. Iggi, our salesperson was very helpful.
cnero
Sep 10, 2016
If I could bump up my first review to 5 stars, I would. My first service related issue was handled swiftly and professionally. Iggi is courteous and always out does himself. When the wife needs a car, I know where I'll be going. Thanks Iggi and thank you Paramus Hyundai.
mv5858
Sep 10, 2016
Excellent salesman very attentive answered all my questions I got the price I wanted. Also the sales manager Jimmy is very helpful very friendly would recommend Paramus Hyundai.
gvrcleaning
Sep 9, 2016
Good service , good price , good costumer service, the employees very friendly ,the dealer is close to my house, I recommend with a lot of my friends this is the third car I lease in this dealer , thanks
Jake55
Sep 9, 2016
Great experience. I liked the car on my first visit. Brought my husband back the next day and bought the car. We had a great salesman. He was friendly and truly excited for me. It was my birthday and he did everything he could to make it easy and quick. No problems at all.
jgallini07626
Sep 9, 2016
James made the car buying processes as painless and comfortable as possible. He was very friendly and really made sure I got everything I wanted.
TDC
Sep 9, 2016
I was contacted about returning a 2013 lease vehicle and was able to trade it in two months early for a 2016 Sonata Sport. The experience was handled promptly and professionally. This is now my second lease from the same dealership and I would continue to use it in the future.
rjq
Sep 8, 2016
Excellent Sales Consulant, and excellent dealership. This is my 3rd car purchased from them and my experience has always been excellent. Never hassled as has been my experience at other dealerships.
samejfunny
Sep 8, 2016
I was pleased with the service delivered by the dealer, he was patient and very knowledgeable, he helped me and my wife through the financing which was a bit of a budget issue for us, but we were able to work it out. This is our third Hyundai and our first lease and my wife is thrilled with the car!!
ting.sun
Sep 8, 2016
Working with Eric Rajkovich at Paramus Hyundai was a very quick and painless experience. We briefly negotiated on price for the new car purchase and our used car trade-in, and then it was done.
angela.lundgren50
Sep 8, 2016
I knew what car I wanted and the dealership team at Paramus Hyundai made the process of getting that car quick and easy. The salesman was very helpful and informative and so were the other people who worked there.
destinyreps
Sep 8, 2016
Brian did a great job of working through the entire sales process. He was professional and friendly. I received a great deal on exactly the vehicle I came for. No high pressure bait and switch like the last dealer I dealt with.
francescasaragusa
Sep 8, 2016
Excellent work..I'm very impressed with Brian & the entire staff of Hyundai..highly recommend lease or purchase car or truck...thank you again for helping me lease my car.......I'm very very very happy
ilevy100
Sep 8, 2016
Ask for Bryan Gombocz sales person he really cares about his customers was very good at knowing how to put package together I did not have the back and fourth haggling gave me the best price up front I had gone to few car dealership before this is the 2nd genniss I have leased
cnero
Sep 7, 2016
Little skeptical walking in with salesman all staring at their phones, but once upstairs everything was alright. My salesman Iggi is the man! I could not appreciate how everything has been handled and would recommend him for his sales experience.
marcfromtherock
Sep 6, 2016
Just purchased a new Hyundai Sonata Hybrid - the dealership wanted my business and WANTED to get a deal done! Eddie Santiago was helpful from the beginning to the very end. I HIGHLY recommend the dealership and Eddie.
afl1017
Sep 5, 2016
We have leased and purchased cars from this dealership for many years. We have also serviced our cars here for the same amount of years and have never been disappointed. The staff is friendly knowledgeable and thorough. We were especially impressed with our salesman Iggy Barreto .We highly recommend this dealership as well as Iggy.
markkim04
Sep 3, 2016
I bought a brand new 2016 Hyundai Tucson at Paramus Hyundai a few weeks ago andmy buying experience there was superb! My salesperson Ignatious "Iggi" Barreto wasknowledgeable and very friendly. He was not pushy or obnoxious. He was the opposite.He made me weigh the options and suggested the best possible car buying choice to me.So if you want to buy a car at Paramus Hyundai, then buy it through "Iggi." He is the bestsalesman you will ever find in any car dealership.
yab210
Sep 3, 2016
I had questions and concerns regarding my new vehicle after I took it home. My dealer, James Velez was/is impossible to reach. He gave me his business card, I tried reaching out to him on all numbers provided, to no avail. I even tried the email address... Never replied. I called the dealership, Route 4 Paramus Hyundai, left 5 messages for him.. Not one call back. When my registration came in, he was with other customers. Another employee put the plates on my car. He didn't even take 2 minutes to come greet me or check to make sure I was being taken care of. While making a sale, he seems like he's very concerned about his customers and their satisfaction. Once the deal is done and he's made his sale, it seems like he cannot be bothered. Bad customer service.
Ram P Subramony
Sep 2, 2016
Overall good buying experience. Would definitely recommend..good abailability of cars and properly maintained showroom..knowledgeable staff and overall a nice browsing and buying experience.
Saimadhusudhan Rao
Sep 2, 2016
Overall good service. Prompt in addressing any questions related to sales. Got the tag withing one week. Got good price when compared to other dealers.
SMuleMD
Sep 2, 2016
This is the fifth car I buy from this dealership. Always professional and courteous. Sales people like Iggi are hard to come by. Thank you Iggi for all your help, 5 star Quality!Sal M
dorothy.violett
Sep 2, 2016
I have been dealing with the Paramus Hyundai dealership since 2006 and have had only good experiences both in sales and service. I would highly recommend Hyundai of Paramus.
amycapetta
Sep 1, 2016
I've always had a positive experience at Hyundai Paramus and especially working with Ludwin Rosa for my third vehicle. I would highly recommend Ludwin and the Paramus dealership to other friends and family.
Alisha Feliciano
Aug 31, 2016
Brian made this experience very easy for me. He was beyond professional, very helpful, and just an absolute pleasure to work with. I would definitely recommend people to this Hyundai and to Brian.
michellem13
Aug 29, 2016
Friendly staff that goes above and beyond to meet your needs. Brian is super helpful and works with you to make sure that you get a good deal on a car you'll love.
marcradin1234
Aug 27, 2016
Met above and beyond...Eddie is great the people at the dealership really know their stuff...I thought about going elsewhere but you just can't beat research guys...
Heidi
Aug 26, 2016
I bought new Sonata 2016 today. Good price, excellent service, fast and courteous, I like the placeThank you Mr. Iggi for an excellent service
andrzejbera
Aug 25, 2016
This was the best car dealership I ever experienced. My salesperson Angelo DiGiovanni was professional and knew what he was doing. I would definitely recommend this dealership.
sonofangels30
Aug 25, 2016
My salesman Bryan Sullivan was friendly and professional. He worked diligently in meeting my vehicle needs and having all the paperwork required to complete the lease procedure ready.
SAK
Aug 24, 2016
We have been in the market for a while now, and had visited all the dealerships on Route 17, in search of the perfect car for myself, and my husband. We walked into Hyundai of Paramus, not intending to go home with a vehicle until we had evaluated all of our options. We met with Eddy, who took his time with us, even though it was half an hour before close. We took a test drive, and without making us feel rushed, went through all the numbers with us. The deal was so fantastic, that we left with the car the same night :) Eddy the sales person, and the GM Jesse, were absolute gems. We took home THE car for us, and we are LOVING our purchase.
tootsie0920
Aug 24, 2016
A few years ago my uncle bought a car from Paramus Hyundai. My wife and I requested the same salesman, Bryan Gombocz because he was so professional and we felt no sales pressure from him. Bryan made us feel comfortable and gave us options we were able to afford. Hyundai should be proud to have an employee like Bryan. He is the BEST! We would also like to thank Manager Rocco Auriemma, Along with Bryan he made our wishes come true and we are now driving a new Sonata. Thanks to Hyundai for having such great employees and nice automobiles. We also have a 2007 Elantra. Sincerely, Don & Sheila Witrock
janetbulgin
Aug 24, 2016
Although I love the vehicle I purchased, I am overall disappointed with the customer service aspect of my purchase. I was made false promises (regarding the waiving of my last 2 payments on my previous lease). I was never informed that I was to cancel my autopay so that I wouldn't get my previous lease terms automatically deducted. When I followed up, I was told a check would be cut to me for the last 2 months payments. It has been well over 3 weeks, with still no check in the mail. Lastly, I had an agreement with the salesperson that stated I would pay $1500 down total (including all fees & etc). Upon meeting with finance team, I was told I had to pay an additional $380 on top of my already agreed upon $1500. This was never explained to me, and when I asked the Finance person why I was being charged this additional fee - he said this is standard payment always required with no further explanation. Lack of follow-up from both my sales person and calls unanswered from the finance team, just made my overall purchase feel unsettled. I can not say I would refer anyone to this type of service, and in 3 years I probably will not be renewing another lease with this dealership (which is a complete contrast given my first lease, and is why I decided to renew in the first place).
mtaylor1027
Aug 24, 2016
Still have an unresolved dent in my brand new car, the finance guy slipped in an additional 2500$ so called extra wear and tear coverage. Also came in to get my plates and the receptionist must have thought I was invincible she had a full 15 min conversation laughing and giggling about personal things as I was standing there then proceeded to say I'll see you later hung up and checked her cell phone messages as I was standing there still waiting like I didn't exist
Nathaniel
Aug 23, 2016
One of 2 receptionist attitude is horrible. She needs a class in customer service. Leave messages for sales rep over and over because issue with car we bought. No return phone calls. Zero help from management. I wouldn't recommend to someone I don't like. All and all a horrible let down and will probably not buy hyundai again because of this dealer
john0277
Aug 20, 2016
We love the vehicle...the vehicle rides beautiful...very roomy....the staff was wonderful...great location!!! Would definitely go back!!! The fianance department was great....many cars to choose from...would send family there too! Very happy with the overall service!!!
philkatzman467
Aug 19, 2016
Ed was great throughout the whole process! Recommend him to everyone in the market for a new car! Thanks to everyone at Paramus Hyundai!! They were great!
Mike D
Aug 16, 2016
Just needed a spare key fob..it was expensive...not their fault...let me wait since it has to be programmed...everyone was very polite and courteous...very happy..
johntuma
Aug 13, 2016
It had been an awesome experience to acquire this car. Everyday I ride it , I am more in love with it.Great choice and my family enjoys the ride.
mbchef0
Aug 13, 2016
Great dealership and great deal! I would reccomend this place to my friends and family. Thank you very much! Go here and ask for Eric.
yb
Aug 13, 2016
All they look for (sales department) is to make as much as possible, not to make long term clients. Tried to speak with them after the sale, no one returned my calls after leaving several messages.Terrible experience, never again they would have my business.
sejvlash87
Aug 12, 2016
Answer all my question respectively.. help me decide which car was the best for me... Could not ask for more. the best dealership.. I left with a smile on my face :)
triciajune76
Aug 12, 2016
I had a great experience with leasing my new car. The salesman answered all my questions and really helped me understand the new features in my car.
sanmcv
Aug 11, 2016
Extremely satisfied with service. Will recommend to others. The weather was not good but that did not stop Eddie from taking my children out on test drives. Eddie was not pushy and would do his best to work with us.
aprilcocioppo
Aug 11, 2016
Great people! Help you find the right car for you. He gives his full attention and made sure that you are happy before leaving the dealership.
giannamastro1959
Aug 11, 2016
Excellent service and not pressured at all by the sales team. Leased my car, my son's car and my son in laws car all in one day.
jcbyke313
Aug 11, 2016
A better experience I don't think I could have had. The salesman was very well versed on any questions I had about the car and model I asked about.
LH1275
Aug 11, 2016
Brian Gombocz, did an excellent job in getting me into the vehicle that I wanted. Even though I arrived late to purchase my vehicle he waited past closing time to make sure that everything was right. I found that to be very impressive & professional. I did not feel rushed at all. Thank you again!
lifetraining
Aug 11, 2016
BRANDON MARTINEZ WAS GREAT. HE WAS VERY FRIENDLY AND HELPFUL AND MADE THE WHOLE EXPERIENCE GREAT. BRANDON SHOULD BE RECOGNIZED FOR A FANTASTIC JOB. WE ARE VERY HAPPY WITH OUR NEW CAR.
dbh454
Aug 10, 2016
I would recommend this sales person to a friend. Pleasant experience. The Sales person was very knowledgable about the product. He was not pushy. He took his time to explain the options and how they work.
apjt65
Aug 9, 2016
My car has been one of my best investments in my life.It has a lot of room to stretch my legs and my passengers too. It rides much better than my Cadillac.
brucesokolovic
Aug 9, 2016
this dealership ripped me off for about 500 dollars in taxes and DMV fees I was not responsible for. Buyer beware. They will tAKE your money up front, make a mistake and use your money to pay for their DMV mistake.
Juan
Aug 8, 2016
Eric was down to earth and very pleasant to work with. He got me exactly the car I wanted with no pressure or hassle. Great customer service!
nehagarcia
Aug 8, 2016
Overall we had a great experience. There was some confusion regarding the mileage we initial spoke about but the dealership worked with us and gave us what we were promised. The only reason I gave a good verses an excellent review was because they couldn't locate the paperwork we initially wrote up the quote on.
miladgabro
Aug 7, 2016
I really want to thank Rich the salesperson who helped me in the whole process. He was very helpful, honest and to the point. He was very willing to answer all of my questions and provide me with the best service or product. I will definitely refer any one to him. I also want to thank the whole staff who was very friendly and helpful.
ELANTRA2017
Aug 6, 2016
My sales associate Iggy Barreto did everything possible to make the deal happen------and he made it happen with an excellent price. He was honest in every aspect of our transaction------and he respected my integrity as a valuable customer. I will most certainly refer him to anyone looking for a new or used Hyundai------and I would definitely go back to him again in the future.
nirav0082003
Aug 5, 2016
My bluelink features did not work from the begining. Car was not tested properly at manufacturer as well as dealer side. It also had two recall before i purcahsed car but they did not fix it before handing over to me. Edi(salesman) was helpful to all the way.He did everything in his power to make thing rights but upper management and service department made it worse. He made attempts to resolve issue with the bluelink but neither service department know how to resolve it nor people at bluelink tech supports know what they are doing.
nkl1687
Aug 4, 2016
My experience here was fantastic and my sales employee got me to exactly the price I was looking for! Once I agreed with the offer and car, the process went quickly and I left that night with my new car!
darinkamarquez
Jul 29, 2016
Great experience would get a future car any day. Jefferson was great and would deal with him for future purchases. The staff amazing and professional. Its always a great experience. I absolutely love my car.
gju614
Jul 29, 2016
If you think paying over $1,000 for a brake job is a fair price, then this place is for you. The job only included front & rear pads and a brake fluid flush. Rotors and calipers are NOT included in the job. Are they INSANE??? Once I refused the service they wanted to offer to do the job for 25% off (still over $700). First, if they can offer me 25% off then why not charge that price from the start. Very Shady pricing and WAY over priced even with their so-called discount. I guess they like making their money off the uninformed. I know how much brake pads and fluid costs and I know how long it takes to perform a brake job but I guess they are hoping you do not. I will never have them service my car again. Even if I need any future warranty work, I will take it to another Hyundai dealer.
ecamilo0
Jul 28, 2016
Great! This is my 2nd car from this location. I plan on encouraging my kids to make this their first and only stop for their car purchases. Customer service is incredible!
tdege
Jul 28, 2016
sales man very nice answered all my questions good experience with him would recommend him to anybody I know if they wanted to buy a Hyundai at your dealership
x3beachbum89
Jul 28, 2016
The staff was very friendly and helpful. Always making you feel comfortable.I worked with hyundai for finance and lease. Both experiences were very pleasant. Will defiently be coming back again in the future.
jaysusman
Jul 27, 2016
After spending a few days pricing this vehicle through "leasing brokers", I thought I was going to lease the vehicle through one of them. Then I walked into Paramus Hyundai with a few questions about the Genesis, and found a staff that definitely made me feel that they had MY best interests in mind. I walked out very satisfied and not questioning whether I was treated fairly or taken advantage of. I felt that I got a great deal and very satisfied.
sara.kildunne
Jul 26, 2016
As a young car buyer, I was very hesitant to purchase a car, but the entire staff at Hyundai of Paramus made me feel very comfortable and confident in my decision throughout the whole process. Ray Sayed, my salesperson, was very patient and willing to answer any questions I had and accommodated all of my requests. The sales manager also made the actual transaction very smooth, and they never made me feel pressured at all. My boyfriend and I were extremely impressed with the professionalism from Ray and everyone at the dealership. We will definitely be recommending this dealership to all of our family and friends who are looking for a car! Thank you again - we love the Elantra!
jlmiceli
Jul 23, 2016
i like my salesman Angelo very much; he was the right person for me, giving me plenty of info and not too much pressure. he gave me comparisons between buying my old elantra or leasing a new one. my original salesman greg in 2012 talked me into the elantra over the accent, and i'm glad he did.
namcclutchys
Jul 23, 2016
Brandon did an amazing job and was able to answer all my questions. He made the process of buying my new car easy and hassle free!
leticia.diaz
Jul 22, 2016
Love the car thus far. The sales person was very straight forward and professional. I went to this dealer with the lease deal I could afford and was able to carry. Brian, my salesman was very receptive and put forth his effort to make the deal achievable.
matthew.bradley
Jul 21, 2016
Mr. Gombocz was extremely helpful and very knowledgeable. He was very professional and was willing to help me get the car I needed and assist me quickly. Thank you Brian!
Nelson
Jul 20, 2016
my husband and I came in the dealership just to look around. Because my lease would be ending in 3 months we were just exploring our options, we had the pleasure of being matched with Lloyd Tomlinson. What a wonderful person who just happens to be a salesman, we truly enjoyed our time spent at your dealership. Lloyd actually listened to our needs and made suggestions from our responses, as we all know salesman can be very pushy and sometimes a complete turnoff. Lloyd made us comfortable it was like being reacquainted with an old friend, we came into the dealership not looking to purchase a car that day but ended up buying a car. Lloyd is a wonderful assets to your organization and you should be honored to have an employee who pays attention to detail if I know of anyone looking for a car I will pass along Lloyds name. It's ironic cause my very first car was a Hyundai and now I have returned back to Hyundai, they have grown thru the years and have made a multitude of changes and I'm glad and proud to say I am a repeat client. Thank you Paramus Hyundai and Lloyd you will see me in the future again to make another purchase.
ksteed22886
Jul 18, 2016
We had an appointment scheduled with Brian to come in and return our old lease and start a new one. Brian knew exactly what we were looking for so the process was smooth as done as quickly as can be. We will definitely be returning and recommending the dealership to others.
Nisha1983
Jul 16, 2016
I had the pleasure of working with Iggy. He made my experience at Hyundai, great. He was friendly, knowledgeable about the vehicle I was interested in, was not at all pushy and explained every detail of the car buying process to ensure u understood thoroughly. I appreciated the time he spent. He's the best!
bruisers69
Jul 15, 2016
By far the best experience i had in purchasing a new vehicle. They made me feel like part of the family. No pressure, easy going, friendly and very knowledgeable of the car and what the customer wants. There were no games played and I would by a car from iggi Barretto over and over again
kyungyoon.c
Jul 15, 2016
It was my first visit to a Hyundai dealership and I was actually quiet surprised to see how busy it was. Well it had reasons.. Very welcoming atmosphere coupled with great product lines.. what's there to not like about? I definitely would come back to Hyundai if I ever needed another vehicle or a replacement ^_____^
lilauntstephie
Jul 15, 2016
Thank you for your service, and taking care of me. What I was asking wasn't easy to make happen but you did. Thank you so much
monica.bazile
Jul 15, 2016
The staff was amazing. Brian and James helped me make my dreams come true. I was turned down by so many other dealers that I came in not thinking I'd be able to get a vehicle. But they worked with me and made magic happen. Truly the best day of my life and I'll forever be a Hyundai customer because of them.
jhsysj96
Jul 14, 2016
Thank you for your support. There is no any problem in leasing the car. If there is any concerns, I will contact you, Thank you
nicole.buscemi
Jul 14, 2016
It was a very pleasant experience. I felt very comfortable and everything was explained to me in detail. The team spent as much time with me as needed and never made me feel rushed. Extremely friendly and relateable staff.
Lorraine
Jul 12, 2016
Everyone was very helpful. Brandon Martinez who handled my deal was very helpful, polite, answered all my questions. He did not rush me in any way, he even helped me remove all my items from my old car to my new car, which was very nice! Would highly recommend a friend to ask for him if looking to purchase a Hyundai. And I love my car!
jessannlowery
Jul 11, 2016
Can't recommend Iggi highly enough! We went in to lease a new vehicle, and he made it a seamless experience from start to finish, even going out of his way to pick us up from the train station and then mail us our plates. Ask for Iggi!
kebony
Jul 7, 2016
Brian was diligent, professional, and knowledgable about the car and made sure I got the best deal. Things were handled with great detail but speedy at the same time. He was also very friendly toward me and my husband and constantly asked if we were comfortable throughout the process.
Portia
Jul 5, 2016
Llyod Tomlinson was great! He took his time to find the perfect fit for me and was very knowledgeable. See him for all your car purchases
lelezes300
Jul 4, 2016
Pleased with the staff(s),(the ones that i interacted with).Very professional.It feels different from a regular car dealership where you get treated like you are a piece of meat and they are the vultures ready to pounce on you.
jahan_120
Jul 3, 2016
I am happy to buy my car from paramus hyundai, it was great to make the deal with them. i did not remember the name of the manager but he was also very nice to us. I made a good choice to shop in paramus hyundai.
jstumill
Jul 3, 2016
I wanted to lease a Hyundai Sonata SE and Eddie Santiago was able to find a car that met my specifications at a great price.
cromeo1212
Jun 30, 2016
Best car leasing experience yet!!! Highly recommend........making plans to go back and lease a care for my wife....Lloyd was right on the money....highly recommended
jaclyn.m.ferrell
Jun 30, 2016
After a shaky start with an unfriendly outright hostile salesmen the manager Phil was very accommodating and helpful. My new salesmen Eddie Santiago went above and beyond to help me in my new lease.
Judith
Jun 29, 2016
my salesman, angelo, made me completely comfortable and was extremely patient with all my questions re buying or leasing the elantra. i would absolutely come back there. also, i must add that phil was terrific when i spoke with him.
Maria N.
Jun 29, 2016
We have been a customer of Hyundai of Paramus for several years. We are on our fourth lease. My old salesmen has moved out of state so I had the pleasure of meeting James Velez and working out my fourth lease agreement with him. Everyone at the dealership is very helpful. I also had the pleasure of meeting James Cavuoto, who is the Sales Manager and finalizing the deal with him. He was also very accommodating and helpful. My husband and I have had 2 Elantra (2013 and 2015) which we both drove and love. I recently traded in the Tucson for the Santa Fe Sport also both cars are great to drive. I would recommend this dealership to all of my friends and family.
morgan.r.greenleaf
Jun 28, 2016
Overall I was pleased with my experience and I'm happy with my purchase. I feel like we got a great deal on the car. I would recommend this car to others.
jgdiana13
Jun 27, 2016
see previous page. it's hard for me to type.........my review is finished.It was convenient to get to. I have to go back for my plates & I hope they connect the battery tender to my new car that they dis-connected from my trade-in, as was promised to me.
tashe94
Jun 26, 2016
Iggi was extremely honest and very helpful during my visit to Hyundai. He showed me exactly what I wanted to see and wasn't overly aggressive trying to sell the car. He got to know me and helped answer all my questions and went over everything I needed to know. He followed up multiple times, thanking me and offering assistance if I had any questions or concerns. I would recommend anyone to Iggi. I will be back to Paramus Hyundai.
angelicabustamante.nh
Jun 25, 2016
Ludwin was so helpful, and professional. He made changing my car a smooth and pleasant experience. With all his knowledge he was able to answer all my questions and help me thought the whole process. I will definetely go back to paramus Hyunday.
hilaryw7
Jun 23, 2016
I was very happy to find a dealer willing and able to work within my parameters, who listened to my requirements and did his best to meet them and match the right car to me.
HyundaiTusconOwnerHappy
Jun 23, 2016
Hyundai of Paramus is a great dealership. From the soft peaceful music, clean facility, cordial salesperson, professionalism and overall courteousness. They offered me coffee the moment I first sat down with a salesperson. They treated me with respect throughout the entire transaction. James Velez was my salesperson. Matt Velez was the business manager. James was courteous, professional, and didn't play games. He made the transaction smooth and completed it in a timely manner. Matt offered me protections for my car and explained in detail what they cover. I purchased a few protections and am happy to say I can have a worry free driving experience. Overall, I'd say this is a great place to purchase a vehicle.
sgoldsm322
Jun 23, 2016
Everything was handled courteously and professionally. Iggi helped with information and the demonstration. He questioned me to insure that my needs were met. Jim and the sales manager were helpful both to Iggi and me in insuring that I was purchasing the correct vehicle.
arileb31735
Jun 22, 2016
Brian Gombocz is a very personable sales person. He made himself available throughout the sales process. I have gotten help from him whenever requested as to equipment use procedures etc. I expect to have a contuing relationship with him and Hundai
dan.shields
Jun 22, 2016
If you are in the market for a new car, visit Route 4 Auto in Paramus and ask for Brian Gombocz. He is the best! He will get you the car you need, with the features you dream of at the best price available
dsarah288
Jun 21, 2016
Easy process and very nice people. From the beginning I liked how i was greeted. Made it easy to make a smart decision. Overall happy and easy time.
shelbyncooper
Jun 21, 2016
Iggi was very respectful and helpful. I'm so glad he was able to help me lease my first car ever! Would definitely recommended him.
semiolia1
Jun 17, 2016
Eric was awesome. He was friendly and knowledgeable. He did not rush us and made our stay well. We will be back for further purchases in the future with Eric
reynald1
Jun 16, 2016
Very happy with my H. Sonata. They riched my needs and gave me a very good deal. I will recomend this place and Ritchie ( I don't remember his last name) to any one who needs a car.
migill1996
Jun 16, 2016
I'm very pleased with my purchase and the salesman was very knowledgeable of cars. I am excited about my new car and all its features. Will return again!!
binnym
Jun 15, 2016
I when to the dealership to look into leasing he new 2017 Santa Fe and the sales person was able to match it with features i had in my old Mazda CX9 as i was not looking to add new features right now was just looking to replace my 6yr old Mazda and was looking to lease... Iggi (sales person) was very helpful.....
info25
Jun 15, 2016
We found it to be a pleasant experience. It was not stressful and the salesman worked well with us. He showed us a few cars and explained the options for the different models.
karenkag
Jun 14, 2016
Iggi is the best!! Very Professional! The most down to earth person you will ever meet and a great family Man, he treats you the same as Family!! I can always depend on Iggi to call him on any issues I may have!! Iggi is a very special person and very glad my son and I were his first customers!
gracejpark11
Jun 13, 2016
Overall experience with Steve was very good. He was very helpful and made me feel that he had my best interest in mind. I would recommend him to any future buyer, especially if he/she speaks Korean.
lisa561
Jun 12, 2016
Love the Genesis. The right car for us. Izzy B. found the color exterior and interior combo for me right away. Izzy answered all our questions about the car, financing, and practical questions. He demonstrated for us how the car works and paired the car and its technical functions before I drove away. Very happy with our purchase.
albany2627
Jun 11, 2016
Excellent Customer Service,Right from the Start, went out of his way to make sure we knew everything about the Car.The goes a long way. We are Very Happy with our 2016 Sonata
amandaparker1991
Jun 11, 2016
not sure what this but if its about my experience there it was great the staff is extremely friendly I've worked the deal out with james and he helped me in a very professional manor and made sure i left satisfied
jod45
Jun 11, 2016
I have leased a number of Hyundai models from Paramus Hyundai and am a returning customer because of the excellent treatment by the sales management staff and the service staff. My Hyundai vehicles have been reliable, comfortable and have met all my expectations.
liz337
Jun 11, 2016
It was a very informative experience and my salesman made every effort to explain all aspects of leasing and tried to accommodate all my requests.
sphauser
Jun 10, 2016
The selection of available cars was fantastic. I found the sonata with all the features I was looking for, even the sun roof! Since it was Memorial Day weekend I was even offered lunch from the barbecue awesome!
sshim35563
Jun 10, 2016
Got a great deal on the car. Very happy. Sales rep personally promised to get the car serviced for each oil change from my home. CAn't beat that.
cmsparky
Jun 9, 2016
It was a great experience buying my new hyundai sonata. Sully (Brian Sullivan) was very professional and knowledgeable with the purchase of my new car.
isidancer
Jun 8, 2016
From the start the salesman help us to pick our car and the options including the price point we ware willing to buy... He salesman and the management made the deal for us.
Mari870
Jun 8, 2016
Everyone was great especially Iggi Barreto. I felt comfortable and the process went smoothly. Def will recommend Paramus Hyundai to friends and family. Thank you
johnjooyang
Jun 7, 2016
On May 23rd I purchased my first vehicle from Steve Lee at Paramus Hyundai. He was very easy to work with and very friendly. Very approachable and easy to communicate my wants and needs. Would highly recommend him to friends and family.
smvelazquez0215
Jun 7, 2016
I went into Paramus Hyundai knowing exactly what I wanted. The car I previously took interest in was sold, but I ended up getting a brand new Sonata and I am completely in love with my vehicle as I was with my last one. Thank you so much for taking all my concerns and needs into consideration.
Richard
Jun 5, 2016
Bill, very courteousGreat customer serviceQuick and professionalHope to see Bill next timeService always exceptional at this locationRobert is also very good, wasn't here today
hyoboy81
Jun 5, 2016
appreciate it and thanks for recommending me the right vehicle. i was given right info. which i wasn't aware of and that was eye opening.
ceciliaoh92
Jun 4, 2016
Steve Lee was very nice and listened to everything I said. He considered everything i wanted and was very patient with me. He helped me get a very good deal as well.
sjkim53
Jun 4, 2016
I went to see what kind of lease program is available and end up leasing the car on the spot. I am still puzzled why they did not have other than black colored car.
tnolan217
Jun 4, 2016
Lloyd was excellent. He was very personable and willing to help. I really appreciated his dedication to getting me into the right vehicle. He spent a lot of time trying to get the numbers that I could afford. His customer service was outstanding.
oplease4
Jun 3, 2016
MY LEASE WAS UP WITH NISSAN, DIDN'T LIKE WHAT THEY HAD TO OFFER. MY HUSBAND WENT TO PARAMUS HYUNDAI, STARTED THE BALL ROLLING WITH EDWARD SANTIAGO, MADE A GREAT DEAL, I LEFT WORK AND 1 1/2 HRS LATER I WAS DRIVING MY BEAUTIFUL WHITE "TUSAN"!MR. SANTIAGO "ED" IS AN EXCELLENT AND HYUNDAI IS LUCKY TO HAVE HIM ON BOARD!
pounds885
Jun 3, 2016
Eric was awesome!!!!!!!!!!!!!! Price was more than I expected and I didn't know I was only getting 10,000 miles a year. Other than that Eric was one of the best car salesman I have ever dealt with.
rmacksoud
Jun 3, 2016
All personnel at this dealership were professional, courteous, knowledgeable and friendly. I would highly recommend this dealership to friends and family. Everyone we spoke was was a pleasure to work with.
tully638
Jun 3, 2016
Our whole experience with this dealership was a positive one. Not once did we feel pressured. Brian Gombocz was the BEST guy to work with. I would definitely recommend Paramus Hyundai to family and friends.
Mauricio
Jun 3, 2016
Had an awesome experience with Rob at the Counter, very professional and courteous, the service didn't take that long either.
Kelly
Jun 2, 2016
Everyone was friendly. I had no issues or complaints at all. Service was quick and the price was reasonable. I would recommend this dealer without hesitation.
Iggi Barreto at Rt. 4 Hyundai Paramus
Jun 2, 2016
Iggi Barreto is a dedicated, professional, caring sales and leasing consultant. It took me more than one visit to decide on leasing a new Elantra versus buying my existing Sonata post-lease. Iggi was patient, helpful and did not pressure me at any of my visits. I highly recommend that anyone deciding to buy or lease a new Hyundai, please contact Iggi. You will not be disappointed. Isadore Rosen
Patricia
May 31, 2016
Angelo wAs fantastic very informative and he helped us find the perfect sonata. He took the time to explain all the features to us.
Nora S
May 27, 2016
I was warmly greeted by Mr. Jose Bustamante. He was very polite and from the onset he made me feel I was in the right hands. He then introduced me to Mr. Valentin Robinson, who was also very polite and professional. Initially I was not considering the Jeep Brand, I knew nothing about this brand of auto. However because of the exceptional experience I had with both Mr. Bustamante and Mr. Robinson, I walked out of there with the new Jeep Renegade Limited Edition!!T These gentlemen worked together to get me what I liked and made the entire experience completely painless!! I can't thank them enough!!!
donnaa5555
May 26, 2016
Hola estoy muy contenta con mi nuevo Hyundai me ofrecieron muy buenas atenciones , me ofrecieron cafe, Gas para el carro y el vendedor muy atento ,amable y efeciente.
Lee/Vin
May 26, 2016
Thank you Lloyd for or new lease on the 2017 Sante Fe, you have been so patient and helpful with us and we are enjoying our new Sante Fe thanks to you! Lisa and Vinny
Marisol
May 25, 2016
Great service It has friendly people and they are always good coffee , easy to get to not too much traffic .
Thomas
May 25, 2016
The process of buying a car is usually as much fun as a root canal. This time was the exception. Lloyd was the best salesman we have dealt with. We came in with very specific criteria we needed in a car and he directed us to multiple options. There was little pressure to buy something we didn't want/need. We knew we weren't buying on the day we looked and once again Lloyd took down details but did not try to give us the hard sell. He kept in contact with us while we tries to make our schedules work to make the purchase. Lloyd came in on his day off to accommodate our schedule and complete the deal.
kurt0265
May 25, 2016
I couldn't ask for a better car buying experience. Brian Gombocz put me in the exact car that I wanted within my budget. The entire process was very fast and easy.
Howard and Sheryl
May 24, 2016
Thanks to the professionalism of Iggi, our lease of a new Elantra was painless and easy. He is an excellent salesperson and an asset to the dealership.
Michael S
May 23, 2016
Iggi Barreto was great. He explained everything in detail before hand and we got the deal we were looking for. My daughter loves the car. Very pleased...Thanks Iggi..!!!!
amparog655
May 21, 2016
i went to a couple of dealerships before coming to this one , and i was happy as soon as i walked in , everyone greeted me and they were really nice , i know a couple of people that are planning on buying a car soon , i will definitely recommend for them to come here . Thank you all so much
fakhratova
May 21, 2016
I was particular pleased by the great salesperson, Brian Sullivan!I feel very lucky to have completed the process with him!I would not hesitate to refer him to my friends!
malconcruz365
May 21, 2016
Great Service, is all I have to say when I am asked about Paramus Hyundai. I was impressed with the knowledge and experience behind the vehicles and how they stand up to their competitors. I don't like to name drop but, James Velez has to be on of the best salesman I've come across in my years of car shopping.
Ronnie Jacobs
May 21, 2016
I went to my dealer, Paramus Hyundai, on 5/12/16, to claim my prize in the Big 3-Day Sale Event. To be polite, I'd look at a car, but "knew" nothing would come of it because Hyundai no longer made anything like my 2006 Elantra Hatchback. Enter Sales and Leasing Consultant, Ignatius Barreto , Iggi, who smilingly assured me he had two 2016 Elantra hatchbacks on the lot - 1 black, 1 blue-basic cars, no bells and whistles. "Come take a walk", he said. We did. Wow! The metallic blue color & the design were just awesome, the fabric upholstery just fine. Iggi is a master reader-of-faces...mine gave me away. I'd found the replacement for my 10 y.o. Elantra. While Iggi went to fetch the keys so I could do a test drive, I went to the service dept. to consult with Annie Ramaglia, my service advisor for many years. I needed to think on it overnight. Iggi arranged for my small deposit to hold the 2016 Elantra GT Hatchback overnight and to lease the car on Fri. the 13th, always a lucky day for me. Long story short, thanks to Iggie and Annie, I became the proud, happy owner/lessee of this car on the 13th. I do recommend the Paramus Hyundai dealership particularly if they continue to do whatever it takes to retain Iggi Barreto in Sales and Leasing and Annie Ramaglia in Service and keep these two superb professonal HAPPY and not even thinking about retirement. P.S. The prize I won was a $50 gift certificate for a free Lube, oil change and filter.
Kurt
May 18, 2016
Fast, flawless, courteous sales process. Very satisfied with lease deal. I shopped around and they offered the best lease on a 2016 Sonata in this area.
EmersonNJ
May 17, 2016
My salesperson Iggi is the real deal. Great professionalism and personality. Never felt like he was taking me for a ride. I can recommend him without reservation.
gpapas75
May 16, 2016
I recently leased a 2017 Hyundai Elantra from Parumus Hyundai. The minute I pulled up to the dealership Eric Rajkovich was there to greet me. He is an exceptional salesman, with a wealth of knowledge and experience. He assisted me throughout the sales process, along with Rocco, the general sales manager. I will be sure to recommend them to my friends and family. The Elantra is a fantastic car; and it has made me into a loyal Hyundai customer.
cgarcia11
May 12, 2016
Brandon is the sole reason I would come back to this location. Young professional sales person with more than enough knowledge to keep a strong customer following . Promoting him would be a smart decision.
marinachka11
May 12, 2016
It took too long, they say things to get you in that are either not true or don't have knowledge of until later. I was told that my lease price and my financing price would be the same, to me that doesn't sound right, but of course I hoped they know better of course after they ran my credit they gave me only the lease price and pretended like I was not more interested in financing just because they knew it was way more than they originally told me it would be. Took way too long, forgot to add a part to a car they promised and did not tell me how the blue link works, didn't know how it work to properly explain to me how. Made me come again to fill the gas tanks cause they were closed by the time the car was driven off lot which was fine and than told me they will give me the piece they promised me and connect Bluetooth and explain the blue link the blue link was still left in the air they took hours to do the series xm, meanwhile they told me it would be a half hour visit that turned into 3 hours while I had a baby with me and needed to be somewhere. My new car was blocked in on my 2nd visit so I was standing outside with my baby waiting for someone to move the 2 cars blocking me, I could not even open the side door to put the baby in the car. I still don't know how to connect wifi in the car it won't let me use or upload apps. The dealer said it will just connect to my phone, but the apps clearly don't work like that. I figured out the Bluelink myself eventually And the other piece they promised they finally gave it to me on my 3rd visit with me calling them and reminding them.
sarjr1013
May 12, 2016
My salesman was great and did everything I needed to make them deal happen. This is my 3rd car from there same dealership and we will come backat
voyanj
May 12, 2016
My family and I came to determine if we wanted the Hyundai Tucson or the Santa Fe. The excellent customer service allowed us to make our decision and we got our Tucson.
pamgomez03
May 9, 2016
James Velez was an awesome salesperson The dealership was very friendly and did not force us to buy anything and gave us a great deal.
shashari88
May 9, 2016
It was great experience to meet new 2017 Santa Fe thru the dealer, Mr.Paul Paik who was previous dealer for my 2013 Sonata. Since I had good experience with Paramus Hyundai, specially with Mr.Paik, I wanted to visit Hyundai first rather than other dealer even if I haven't decided which SUV would be for my next car between Santa Fe and Highlander from Toyota. After I heard about specific explanation for the upgraded newest Santa Fe from Mr.Paik, I could easily decide to take Santa Fe even without visiting to Toyota dealer. While driving my new SUV, I really liked the card and appreciate for Mr.Paik's help to have me best decision. Thanks.
bdsharp0919
May 9, 2016
Buying a new car has been attached in the past to bad experiences and a lot of stress. you guys took the whole negativity out the equation. it was a pleasure to do business with you. when it is time to do it again i will go straight to you.
kappy177
May 9, 2016
Brian Gombocz is probably the most knowledgeable car salesman I have ever met, He had an answer for every question we asked, after a while I started making up questions just to try and stump him but he just keeps coming up with the answers. I would definitely recommend Paramus Hyundai and Brian to friends and Family. Keep up the Great Work Guys!!!
mariot1937
May 9, 2016
It was very nice to do business with you guys. I am very satisfied with my purchase. The car is running under excellent condition- it is very comfortable, affordable and the price was great. If the opportunity of getting a new car comes up, I will definitely get the next one from you guys. Thank you so much for your excellent service!
mvanegas1265
May 9, 2016
Thank you Jefferson Palau for everything I love my car and my kids are very happy. I very grateful for taking time to teach me all about my car.
Abhishek
May 6, 2016
Sales team was good, Lloyd was the sales guy who dealt with me. but the other members were not very polite and friendly. Overall business experience was above average. Overall business experience is good
amustafa26
May 6, 2016
Bought a new 2016 Sonata Hybrid Plug In vehicle. The car looked nice and had read good things about out it so I thought I would check it. Initially I was looking at the Hybrid only., but they gave me a very enticing price for the Plug-in plus there is a federal credit, so I went with it. The Salesperson, Ritchie was nice and friendly, however when it came to the delivery of the vehicle and knowledge of this vehicle at the dealership, things were not as expected and unsatisfactory. Seems like they are selling a product which no one in the dealership knows how it works or can explain the features. Was told that the new Hybrid Plug-in was so new that no one really is trained on this or knows about at the dealership. It has been a month since I bought and I have inquired many times with the dealer to help me in this matter, but still get the same answer that they don't have anyone who knows. I am generally happy with the car, but since I don't fully know how the vehicle functions and features work, it is very disappointing. It doesn't seem that the dealership is looking to help me with this either and I will be making a complaint to Hyundai Corporate about this as well. Seems like it is all about selling the car but no post-sale service. It is very hard to believe that a dealership would sell a product and not be able to answer the customers queries on the features of the vehicle.This was my second Hyundai.. and likely my last. Very frustrating, needless to say.
Krish430
May 6, 2016
Excellent service very Professional courteous and friendly.Mr Iggi was both knowledgeable Proffesional and went way beyond to make my experience comfortable to meet my needs .the Staff was very friendly , highly recommended .i am a loyal Hyuandai since 2005.nice car.
lucypanykaninec84
May 6, 2016
Brandon Martinez is By far the best salesmen ive ever worked with! perfect sense of humor great patiences with customers and his knowledge on the cars is wonderful.
teensyyayadmc
May 6, 2016
I like doing business here no pressure the only issue I have is the credit check does not count as one it hit my report as 6 so with that being said I will do my homework before purchasing a car
johnant11
May 5, 2016
The service was incredible from my first step into the building until I pulled out in my new car. I would recommend Paramus Hyundai to anyone who is looking for an easy and painless car buying experience.
bluefalcon922
May 4, 2016
This is the third vehicle that was bought/leased within our family from this dealership. We came in for service for one vehicle and left with that one and a brand new Velostra. Iggy Barreto was cordial and very helpful in our decision to lease a new car. It was a spur of the moment decision and he made sure the price was within our budget. We're having fun with our new Velostra. Thanks Iggy!
shadowoops4
May 3, 2016
Buying my new 2016 Hyundai Elantra SE was a very rewarding experience. I must say that Iggi Barreto and Phil Logia were both very helpful with trading in my 2005 Tiburon and choosing a classy new Elantra SE all the while trying to stay within my budget. I have recommended your dealership and Iggi to all my friends who have seen my new car.....They are all impressed with it. Several took his business card. This is my third Hyundai from this dealership.
geritaylor
Apr 30, 2016
I am very satisfied with my new car buying and trading in experience with Iggy and Eric. They were both friendly and professional. I would definitely recommend this dealership.
gorajml
Apr 28, 2016
Easy to work with. Good price in the lease . Salesman was on top of everything and followed up to make sure everything was ok after I took the car
saman558
Apr 28, 2016
I am greatly satisfied with this highly recommended seller. Great dealership. Will recommend to all family and friends. Thank you for your continued service. Employees were knowledgeable, friendly, and courteous.
Adam
Apr 27, 2016
Salesmen listened to all details that I wanted in a car. Fairly quick process. He made it as comfortable as possible for us.
amc282828
Apr 27, 2016
I will recommend this dealership to my friends. I HAD A VERY GOOD EXPERIENCE AT HYUNDAI. My salesmans Eric was great got me a car I could afford .
colonaant
Apr 26, 2016
Service at Hyundai was great and I will definitely recommend this dealership to my family and friends. Everyone was nice and Jefferson was super helpful. Thank you for everything.
soorena.ch60
Apr 26, 2016
The staff were so friendly and helped me to find a vehicle that meets my expectations and needs. I will highly recommend this dealership to anyone who wants to buy a car.
mfleming12586
Apr 24, 2016
Hassle free and great experience. They asked us all the right questions to find us the perfect car. I am very happy with my new Sonata.
Barbara
Apr 23, 2016
After 11 years and 120,000 plus miles on my 2005 Tiburon, it was time to say goodbye. I had very mixed emotions in doing this, " separation anxiety". Iggy was very helpful and patient in helping me to pick out my new 2016 Elantra, working within my budget...Many , many thanks to both him and Phil Logia for all their help.
Mylesdgarvey89
Apr 23, 2016
This dealership is just amazing. Had an old Elantra that the service department was able to help throughout the years with my Hyundai. On the sales end, I worked with Iggi. He is truly an amazing individual. He goes out of his way to work with you within your parameters and works very hard to identify what exactly you need within your budget. Also had him last year for my girlfriend's car. He will stop at nothing to make sure your visit is worth your while. 5 stars truly is not enough to give this man. If you are truly looking for a new or used car, pleasure make sure you ask for Iggi. He really is a Godsend and has been there for our family in time of need. Thanks again for amazing service and stellar performance!
Grace
Apr 22, 2016
First time I visited at paramus Hyndai dealer then sales man was kind me. So I visited this dealer again with my daughter. And we had good and easy deal, so I saved the time.
annyreyna1223
Apr 22, 2016
I was very please. As soon as I arrived all my questions were answerEd. I'm very happy with my car. I will recommend Hyundai to any friends and family I'm very excited.
collazo89
Apr 22, 2016
Iggy was very friendly and helpful. He also took his time to demonstrate car features. Anthony from finance was nice aswell showed every details of the car payments.
kdmrn
Apr 21, 2016
Iggi was a pleasure to work with and got me into the right vehicle at the right payment. No pressure, no games, just quality & efficient service. I would highly recommend. Thank you.
robert meehan
Apr 21, 2016
The salesman was pleasant, knowledgeable, understanding of what we wanted in a car and very cooperative. I would definitely recommend this dealership to people interested in a Hyundai car.
rquick07210
Apr 21, 2016
I would highly recommend my agent, Brian G., that went above and beyond to satisfy my needs with the purchase. Brian was very helpful, honest, diligent and worked in a timely fashion. He seemed to be sought out by many customers while being very efficient, thus making the process smooth and effortlessly.
smanunico
Apr 21, 2016
I think I have covered all the aspects of my experience at Paramus Hyundai. Once again it was a pleasant experience and I would recommend my salesman to my friends.
abravo0706
Apr 20, 2016
The salesperson was quite uncaring about my needs, very unprofessional, disappeared for hours instead of guiding me throughout the entire time and the process of purchasing the vehicle, which made me think that once he got my signature, he simple did NO longer cared about my objections or my needs, during and after the purchase was completed. It is unacceptable when purchasing a vehicle to be given only ONE key, which I had to come into the dealership for it three (3) times. You must know that I have purchased MANY vehicles in the past, but this time it was my WORST experience ever! Sales people MUST be trained properly, because they are the MAIN contact between the dealership and the business, which represent MONEY coming in or OUT... And let us NOT forget that clients contribute for every one at the dealership to have employment... So, why not treat people with kindness and with the respect we all deserve.
ratisher24
Apr 19, 2016
I advised Brian G exactly what I was looking for and he did not try to talk me into buying a more expensive model with more options. I thought he was honest and straight forward with both me and my wife. He offered me a military discount which saved me $500. He is a professional salesman and would recommend to any friend of mine who was interested in buying a Hyundai.
Aishling0210
Apr 18, 2016
Iggi was amazing. He went above and beyond for me. He hand picked the exact truck I wanted and had it already for me when I arrived. He was fast and to the point. I will be seeing him in 3 years to get something else. He also made me feel so comfortable. Thank you Iggi.
nikolet22
Apr 16, 2016
Im thankful with this dealership, it was a great experience purchasing my car. the staff was very good.. the manager was nice. the offer me coffee.
billbusch308
Apr 15, 2016
My experience was very pleasant. I enjoy my new car. They were very accommodating to our wants and needs. I would recommend Brian to others in seeking a new car. Thank you Mrs. And mr Busch.
jess.2433
Apr 15, 2016
Love my new car! Thanks so much for the great service. Always make getting a new vehicle easy and stress free. Will definitely get my next car with you guys again!
jrapps86
Apr 13, 2016
Great dealership. Friendly staff. Great price. While waiting for them to generate the paper work, sneak down to the service department and grab a free coffee.
marymesropyan
Apr 13, 2016
I definitely recommend you go see Brian Gombocz! He is fantastic! Always professional and knowledgeable. I am very satisfied with his service and this dealership!
simanatoli
Apr 13, 2016
I might recommend this dealership but still not sure. We'll see how your service dept is. Sure them will tell me things are wrong that aren't but have a 'GREAT' mechanic
willvittini
Apr 13, 2016
I went to paramus hyundai and got the car that i wanted and i love it. The cre was very friendly and made sure that i was satisfied with my car. I got the hyundai tucson 2916 darl grey. Its such a great car. I also got the elantra 2017 and its just perfect
nancysilberg
Apr 12, 2016
Ecellent sales people . I would definitely recommend this dealership. I would especially recommend James Valez as a great salesman He was kind and courteous. Great dealership
eduardohurtado
Apr 12, 2016
Iggi Barreto and Eric Bennett provided us with great customer service. My wife and I are very please with the deal that we received. It was a pleasure doing business with them.
ghjoshua93
Apr 12, 2016
My salesman really try hard to help me out buying Sonata. Now, I really like the car and Iggi is one of great guy who can help out making your decision. Appreciate what he has done for me.
CrisRatings16
Apr 8, 2016
I had been shopping around for a sonata for about a week at various locations when my husband and I decided to stop in at Hyundai of Paramus. The car I was looking for was not available but this did not stop Iggi from searching their inventory to locate a newly used car that fit the mileage and specs we were looking for. I must say it was tough decision due to other offers. What makes me satisfied with my purchase is that the car I purchased had lower mileage, the color I prefer and Iggi's outstanding customer service. Iggi went above and beyond to ensure that all of our questions and concerns were attended to. Overall, everyone at the dealership is polite, professional and treats you like a valuable customer. I will definitely consider this dealership again in the near future as I'll be in the market again for a car for my husband.
jnestorson
Apr 8, 2016
Very please with the purchase of my new Hyundai Santa Fe, staff was helpful with my new purchase and turning in my old car back to Kia.
tysonx44x
Apr 8, 2016
Lease was ending so went to check out pricing for bigger car. Walked out with new 2017 Santa Fe. Previous lease was from same dealership, they're doing something right.
rega10322
Apr 7, 2016
thank u very much to Paramus Hyundai it was a really good experience for me am a happy costumer thanks once again for all the help with my car
y.cartagena3
Apr 7, 2016
I would like to thank those who made my experience at Hyundai exciting & Joyful. May my next experiences in the future be as existing & joyful as this one. Thank you so very much ?
c.pulzone
Apr 7, 2016
My experience was wonderful. I was unsure of my feelings towards a particular car and when I found what I liked ok the floor everyone there treated me like gold to get me exactly what I wanted. They followed up with me after my first visit in a non aggressive manor. When the time came to go back and test drive it only sold me even more on the car than I already was. Everyone worked as a team there and dos everything they could to make me happy. I appreciate that I was spoken to like family. Very intimate but professional. If recommend anyone to go here in the future.
dthorpe15
Apr 7, 2016
great customer service good deal would go back for another car overall a pleasant experience was very impressed with the way that i was treated and will continue to go back for another car
jordanlee.camargo
Apr 7, 2016
I went to the Hyundai of Paramus dealership on Rt4 this past Saturday because my lease was up. Both the representative and his manager were very helpful throughout the whole process. Eric had my father and I laughing the moment we sat down at his desk. I walked out with the 2016 Sonata in Dark Truffle. Exactly what I wanted! Very happy.
shuly123
Apr 4, 2016
an excellent dealership.no problems at all . my second lease car in this dealership. we will come again and we will recommend the dealership to other friends and family .
lena2189
Apr 2, 2016
I had the best time working with Brandon Martinez who helped me lease my car. He made the process a breeze. I would recommend anyone to go to him. Personally I hate going to dealerships but it was really a pleasure.
amccontima
Apr 1, 2016
Brian was very helpful in finding a vehicle and deal that fit both my personal and business needs. This was the easiest and fastest vehicle transaction
ilana221
Apr 1, 2016
I wanted to get in and out quickly and the salesman Ricky did that while giving me the information I needed. The only negative was when I was signing papers a different person spent too much time trying to upswell me.
msal1152377
Apr 1, 2016
Thank you for the great service! I will definitely recommend this dealership. Everyone was very friendly and helpful with my car purchase. It was a great eperience without any headaches. Thanks again!
susancafarella
Apr 1, 2016
Ed Santiago was very nice and helpful. After planning to leave, I was offered a much better price from the manager. I don't enjoy having to haggle over price.
bmwlostforever
Mar 31, 2016
Iggi was my salesman and did a first class job. He presented the best pricing and best options for my needs. He helped me through all the new gadgets, bells and whistles. great job
dsierra59
Mar 30, 2016
I like the service, but they left out some information. Would I buy a there Yes I would. I just hope that they continue with their service if I come in.
antfelize
Mar 28, 2016
As of now I can only say that my experience with the people at Paramus Hyundai been more than satisfactory, some loose ends need to be completed, plates, return vechicle etc; however, optimistically I am a happy customer Thank Paramus Hyundai
basias1127
Mar 28, 2016
The salesman was very knowledgeable in his line of work,courteous, friendly and personable. I would definitely come back to Paramus Hundai to make purchase another car.
josh.aron11
Mar 28, 2016
Brian and Eric were very helpful. Knew what I was looking for and easy to deal with. No false information and I got what I was looking for
jzipf1
Mar 28, 2016
nothing else to add had a good experience buying the carf this is the second car i bought from you you must be doing something right
ppacheco13
Mar 28, 2016
very helpful and informative, they really worked with us on the pricing, also instructed us on the service part they answered all the question we asked, I'd deal with them again
seiberth.helga
Mar 28, 2016
My salesperson Lyoyd very professional, nice and helpful the best you have I will tell all my friends if they want a new car the see Lloyd
Angela Fertig
Mar 27, 2016
We came to Hyundai of Paramus on a whim. I was looking for a car and had my standards set very high. We met Iggy and within a short time, he had found me the car that my husband said would be impossible to find. It's a 2013 Elantra fully loaded with just about every bell and whistle you can imagine. It was as if Iggy had called my bluff.Within 2 hours I had my dream car, with very low mileage and at a very reasonable price. Iggy was easy to deal with and I drove my car off the lot with only a down payment and a promise to return with the balance after the weekend. I love my car and I would highly recommend anyone to Iggy at Hyundai of Paramus. Thanks, Iggy, you made my day!
julio7617
Mar 27, 2016
Mi review esta en espanol por que quiero que mi comunidad se entere que en paramus hyundai hay calidad y un gran servicio al cliente.
Mirtha & Noel
Mar 27, 2016
Mirtha and NoelWe would like to thank Eddy Santiago for his professionalism . We are very satisfied. He is a very honest and helpful salesman. He was above and beyond.
Marilu
Mar 25, 2016
Very satisfied. Excellent service. We would like to thank Eric Bennett & James Velez for their very accommodating service. Will definitely recommend this dealership to anyone who is looking for vehicles.
Sigifredo
Mar 24, 2016
IT WAS QUICK AND THEY TRY HARD TO GET Me QUALIFYaccommodate me when I had to leave and come back
charlsie15
Mar 24, 2016
"Increased price for ""protectant"" that's aperently applied to all the cars when they arrive at the dealership. Increased price by $1700! Ridiculous. It is unfair to add money for something that was not requested."
Lhbanks
Mar 24, 2016
We recently visited Paramus Hyundai because the lease on one of our two Hyundai Sonata's was almost up. We had a very negative experience in the service department, but Phil Loria helped compensate for that by offering us a very good deal on a new lease. He introduced us to Lloyd Tomlinson who handled the details of our lease and took us for a test drive. Lloyd was very personable and knowledgeable and we were happy with the overall experience. Chris handled all the legalities of the final paperwork and he too was very pleasant and professional.
Jordan
Mar 22, 2016
I went to the Hyundai of Paramus dealership on Rt4 this past Saturday because my lease was up. Both the representative and his manager were very helpful throughout the whole process. Eric had my father and I laughing the moment we sat down at his desk. I walked out with the 2016 Sonata in Dark Truffle. Exactly what I wanted! Very happy.
chellepac
Mar 21, 2016
Hyundai was so helpful. I did not know exactly what I wanted or if I could afford a car. I just wanted a small car. They worked so hard with me. I am so thankful they got me approved. I left very happy with the service they provided
J & M
Mar 21, 2016
We were looking to re-lease another Sonata Limited. My husband had done some looking around and we had been given some prices. He found Hyundai of Paramus and emailed them, Britney called him back and got us in touch with Joe (Sales Manager). Joe told us if we can come down that night he promised to make us a deal we couldn't walk away from. When we arrived Joe sat down with us, and introduced us to Ed Santiago, Jr. Eddie and Joe were awesome. They delivered on their promise...we were re-leasing the care with them. Eddie went through all the paperwork, then met with the Finance Dept. Eddie even helped go through the new set up with the car and showed us all the new touchscreen. He was patience, knowledgeable and just all around great. We were able to get everything done and drive home that evening with our new lease. We were so happy. They made the experience here welcoming rather than the "stereotype" most dealers and sale people have with getting a new car. Everyone we dealt with was amazing people. Thank you so much! Looking forward to seeing them all when we pick up the plates.
michaelarmenosax
Mar 21, 2016
My car buying experience was excellent. This is the second car I leased from Paramus Hyundai with the same salesperson, Brian Gombocz. Everything was excellent!
ddyfunkever
Mar 17, 2016
Will definitely come back, or will be returning to get a vehicle for my wife. I was greeted in the perfect amount of time, the whole process was the fastest I ever encountered while obtaining a vehicle.
prithviraj.db
Mar 17, 2016
Great stuff Iggi .... Loved your knowledge, service and patience in showing is the vehicle and ensuring we were able to drive it home. Managers were also very helpful and efficient. Thank you for the overall experience.
Vaibhav Patankar
Mar 17, 2016
We had a great experience dealing with Iggi while purchasing of our new car. He was professional, honest and courteous. He explained us all the aspects of buying a car and we were able to drive our car the same day we visited the dealership.Akmal was also very helpful in helping us with good finance options and protection plan.I will not hesitate to recommend this dealership and Iggi to our friends and family.Vaibhav Patankar
Rmm
Mar 16, 2016
When you lease a brand new car you expect peace of mind, so Back in April 2015 I leased a Hyundai Sonata(same year), everything was great, but after a few months I received calls from this dealer asking to take the car back for 2 recalls. The only problem is the service will take 8 hours and they do not offer a car to take you back home, unless you live up to 5 miles from the dealer in Paramus, but since I live in Lyndhurst, I would have to rent a car or pay for a cab service. WHY SHOULD I PAY FOR SOMETHING THAT IT IS NOT MY FAULT. I did not leased a old car. I leased a 2015 car. Shame on you Hyundai. The managers never answer the phone and whoever answers the phone can not promise any arrangement, because that is up to the manager. I DO NOT RECOMMEND THIS DEALER AND I WILL NEVER DO BUSINESS WITH YOU AGAIN.
donnaganley122
Mar 16, 2016
best experience ever and best vehicle ever will recommend everyone best updated technology vehicle...i will recommend Paul Paik to everyone...good job..this was my second hyundai and second time using same staff of people..thanks
Christian
Mar 15, 2016
The whole transaction ran smoothly. Everyone was very knowledgeable and polite.Eric the manager was extremely helpful and he has a great crew over at Paramus Hyundai.
John Cannon
Mar 15, 2016
We went into the Paramus Hyundai about a month ago to look for a car and we were approached by a sales person and we told them that we wanted to see pre owned car like a 2014 or 2015. This person was not professional or took the time to assist us. My Husband never wanted to go back there again but I said lets give the dealership another chance and look for a better Sales person and we hit the lottery when we met Edward Santiago. He was patient and took the time to go over what we were looking for because of his knowledge and experience we bought a 2015 Hyundai which was loaded with everything we could want. Edward also too the time to go over all the options and how to use them. I would recommend Hyundai to our family and Friends as long as they could have Edward or someone equal to his knowledge.
jrichmond820
Mar 14, 2016
The staff is great and the cars speak for themselves. I bought my 2010 Elantra from them and now my new Santa Fe. The managers work with you as well.
laura.a.leidy
Mar 14, 2016
My experience with Brian was great! He was very helpful and answered all of my questions about the car I purchased. He wanted to make sure I was happy with the car I purchased.
sanderson4500
Mar 14, 2016
Experience was great I'm satisfied. .Iggy was a great salesman. .I was in a bad situation but Hyundia got me out and now I can go to dialysis with no worry.and thank u to Annie in service department for being very helpful to me.
Deren
Mar 11, 2016
Everyone was friendly. The dealership was clean. The work done on the car was noticeable when driving away. It felt so much better. Rob was very accommodating as were the other two people at the front desk. Rob kept me informed of everything that was expected and didn't surprise me with anything or make me feel uncomfortable by trying to force any extra services on me. I will definitely request Rob next time I need to take the car in.
Fred
Mar 11, 2016
We were asked immediately about what we needed. Annie was friendly, professional, and thorough. The atmosphere in the entire service department was superb. Thank you.
coachvin60
Mar 11, 2016
Pleasant atmosphere. credit guy was a little long on paperwork but understandable since dealer was very busy. Salesman was excellent and very helpful and knowledgeable
corderoyc12
Mar 11, 2016
Sales person took his time to explain every single feature about the vehicles I was interesting in buying. He was always able to answer all the question I had.
geraldine.dercole
Mar 11, 2016
Fine, wouldn't work with price. Asked me to rate them high on this survey, I always hate that. Don't ask me to rate you awesome, it should be an honest survey. I hated my Veloster so I had to renew my lease to get rid of it. I wish I didn't have to write 25 words.
ginadeluca
Mar 11, 2016
Iggi did a great job meeting my needs and found me the perfect car, witch good monthly payments. Had the car for about 2 weeks and love it. Thanks Iggi!!
johnurresta
Mar 11, 2016
When I arrived to the dealership, my sales consultant Eric was already there waiting for me with keys to the car I wanted to buy. Talk about VIP service!!! I test drove it, and fell in love. Eric's timing throughout the entire process was spot on. Nothing took long, and I've sold cars for a long time myself. Paramus Hyundai knows what they're doing. They're not lacking customers, yet they treated me like I was the only one there. Anthony my finance guy was brilliant with the loan he landed me; even with struggling credit. I met Rocco, the GM who was as professional as possible. My sales Eric ran around like a mad man for me to make sure I was in and out since I had to be at work right after I recieved my new car. I can see why Eric and Anthony do so well, they made a great team. They'll be meeting my brother and sister in law real soon; as well as a couple buddies from work. I'm more than pleased with my car, the deal, and the entire dealership.
Bert65
Mar 8, 2016
Great service, the sale rep Carlos Belaude was very patient, and accommodating he found us the car we wanted gave us the best possible price available.
MaryElantra17
Mar 7, 2016
On Saturday February 27, 2016 lease a Hyundai Elantra 2017. LLoyd Tomlinson was my Sales and leasing Consultant. Lloyd was very friendly, patient and understanding. Knew his information. Lloyd always asked if needed water or something drink. To feel relax while waiting for paperwork to be completed. Showed me how to Setup what apps. I wanted. Lloyd is a asset to your company and should be a great asset in the future . I will send other people to Lloyd Tomlinson, great sales & leasing Consultant.
photopg4650
Mar 2, 2016
I had the BEST experience one could have. I always hate the car buying process and walk away with a knot in my chest. Not at Paramus Hyundai with Brian Gombocz and Phil Loria. I HIGHLY recommend going to see them if you are in the market for a used Hyundai.
vdewdat
Feb 23, 2016
Iggi barreto was a very good salesman he helped me out to the fullest and would defiantly recommend if you want a Hyundai Genesis like me or any Hyundai you speak with him he treats you like your in his house with the upmost respect
LSC13
Feb 23, 2016
I worked with Iggi Barreto to lease my new car, he was kind and professional, and I would highly recommend him to anyone. It was a pleasure to do business with him.
Liz56
Feb 20, 2016
I think I love my salesman better than the car. ???? Lloyd Tomlinson was such a breath of fresh air. When we walked in the door we were greeted by the biggest smile. This is how I want my salesman to be. Knowledgable, friendly and good at what he does. We would definitely go back or recommend Paramus Hyundai. I enjoyed my total experience. This is how a salesperson should be. Not pushy, arrogant or money hungry. ???????? we ended up leasing an Elantra. ????
elruso
Feb 18, 2016
Thanks to Iggy and Scotty Rys I had a phenomenal experience at the Paramus Hyundai in renewing my lease. Everything has been arranged very professionally and diligently. This was unlike any other experience I had in dealing with car dealers.. Very helpful, very professional, great experience.Kudos to both.ElieW.
pete&janet
Feb 17, 2016
My name is Pete Freda. I was at the dealership on 2/13/16. The salesman who helped me wasLloyd Tomlinson. He was excellent at his job,courteous, and very informative and helpful. I would give the highest rating possible. I would recommend this dealership to my family and friends.
RabbiSteve
Feb 17, 2016
Kudos to Iggi Baretto for his help in my purchasing my new Sonata. He worked dilligently to get thr dealership and I together on price. He was extremely helpful all along the process.
JJTODD111
Feb 16, 2016
Respectful, courtesy, explained the features car offered, how to operate features, he explained all and ensured that no stone was left unturned, and i left there with a smile. Great Experience.
Hello123
Feb 12, 2016
Great experience. Carlos helped a lot. Left with a truck the same night. Would definitely recommend to stop by. Thanks for all the help guys.
MBWEBMAN
Feb 9, 2016
They delivered the car I wanted and beat all competition prices. Entire staff were very professional. No hard sell here, I highly recommend this dealership.
Mebrow5
Feb 9, 2016
Iggi was tremendous in ensuring a great customer experience. I was in and out in short order. Got a great deal on the trade in as well.
PETE823
Feb 9, 2016
I am very disappointed that you are making me write this and will never purchase or recommend you to anyone I was very happy up until this point...
Dubbss32
Feb 6, 2016
Great guy helped me get in and out and get a great deal on my new santa fe. If youre looking for a new car go to him
ali124
Feb 5, 2016
worst dealer ever took my deposit and never gave me back my money the took the deposit from me on the 1-15-15 and promise me to get the car on the following monday or tuesday the never did called them so many times put me on hold for 10 to 15 min and they get back to me saying sorry we are busy call back later, went to the dealer on the following day and the promise me to get it thursday or friday and never had it were trying to call other dealer to c who has and they refuse to give me my money my deposit the worst dealer ever worst worst worst worst dealer ever
HEYGIRL
Feb 5, 2016
THIS WAS OUR BEST CAR BUYING EXPERIENCE EVER . WE WERE IN AND OUT IN NO TIME. OUR SALES PERSON LLOYD TOMLINSON WAS VERY POLITE, FRIENDLY AND KNOWLEDGEABLE. I WOULD BUY AGAIN AND AGAIN. I WOULD LIKE TO ALSO ACKNOWLEDGE AKMAL AHMED FOR HIS ASSISTANCE ALSO DURING THIS PROCESS. THANKS AGAIN, SEE YOU SOON!
LEOQBA
Feb 2, 2016
Santa Fe 2016=Amazing car. Very spacious and beautiful. The staff Was very friendly and knowledgeable that made me feel like family. Thank you guys. Thank you Richie.
OVALLE.M
Jan 29, 2016
Excellent, very professional and friendly . Thank you look forward to getting my services with you guys Thank you Henry Heiss once again for being so diligent.
svofan1
Jan 28, 2016
this was my second service visit to this dealership...fair prices..excellent discount and great attention by servfice writers, specially Annie...service performed fast and discountas honored..they earned my business, refreshing to see the owner involved in the daily operation of his business...unusual yes, but appreciated....good work guys...keep it up.....thanks Annie...Ralph L....
JENASHIN95
Jan 28, 2016
Excellent service, was friendly and professional throughout the whole process, did everything he could to help us, would come back again and definitely would and will recommend to others
LAURENASHLEYLAC27
Jan 26, 2016
I was greeted right away, professional service. As a first time leaser it was very stress free. Great deal and I'm enjoying my new car!
MARYANN.ALAMO
Jan 26, 2016
The best new car experience I ever had. Was able to purchase the car I exactly wanted in a very short period of time. Hassel free.
TNGASPARIS
Jan 26, 2016
I went to Hyundai with the intention of just looking at car options. But because of Iggi's courtesy, thoroughness, and overall superior attention to customer service I bought a car that day. Iggi did a really great job making sure that I understood all possible options in order to make the best financial and practical decision. Iggi was very friendly and should definitely be at the top of your list to work with if you go to the Rt4 Hyundai!
SPYDERTEK242
Jan 22, 2016
Bruce was very patient and walked me through all my questions open and honestly regarding my first ever trade in of a vehicle that was still under financing and moving to a lease option. He even went so far as to point out some items I may not have considered prior to my purchase.Every effort was made (successfully I might add) to accommodate my specific vehicle requirements in the shortest amount of time possible. I expected to enter and leave the dealership with the same level of expenses from old car to new car. Bruce was able to put me in a significantly more expensive car and saved me over $200 a month doing it!This is my second personal vehicle purchased at this dealership and I am sure it will not be my last.
cmg
Jan 22, 2016
I honestly don't have a good opinion of the dealership, but I can't say enough good things about my service manager, Rob Gaudio, so this review is really about him. On several occasions he has gone above & beyond to make sure that I'm well taken care of. He is very professional, listens to my concerns, and has prevented me from having a meltdown due to other employees' foolishness more than once. I trust his recommendations. Mr. Gaudio is the sole reason I continue to do business with Paramus Hyundai.
EDENUM87
Jan 22, 2016
My dealer, Steve Lee, listened carefully to my requests and recommended just the right car and options. He was very friendly and thoroughly went over all of my options. He also worked hard to meet my budget. I would recommend him to anyone who is in the market for a car! Also he explained and demonstrated every aspect of the car before and after the purchase
1st time subaru buyer
Jan 20, 2016
I had the worst experience EVER at this dealership. I pulled into the dealership with my wife and as we got out of our vehicle, two salesman that were on a smoke break started laughing, pointed at my car and told me "bro you need a new car!" and i replied well whats wrong with my car? (2011 chevy equinox) and they replied "nothing if you're a chick" I just ignored them and figured OKAY that was rude.When i entered the dealership...the stupidity continued as our saleman came to us with a lollipop in his mouth and spend the whole time sucking, twirling and trying to talk with it in his mouth (very unprofessional) Then he had no clue where the SUV's were located within the inventory so we basically has to walk the whole dam lot 3 times just to see a model.When we go inside to discuss numbers, i informed this idiot who's still sucking on his lollipop that i didnt want to go back and forth negotiating (since we were tired from all that walking) and that i needed to know whats the best price he can give me. He came back with $450 a month for a $33,000 sante fe (lease) i told him thats crazy....i have a $53000 cadillac and i pay $475 a month.....how is that the best price? He responds by saying okay how about $375 a month.....and im like how do you go from $475 to $375 and if im asking for your lowest price why didnt you start at $375. At that point i was just done with this crappy dealership and their sleezy, rude salemen and told mr lollipop that i dont like dealing with sleezy salesmen and he responded by saying he doesnt like dealing with customers who are not serious about buying a car!My wife wanted to speak with the manager and report everyrhing that was going on but i didnt want to waste another minute in that place. So we left and eventually ending up purchasing a 2016 subaru legacy at a great price from a professional salesman who worked at a dealership that focuses on customer service.I would NEVER EVER step foot into that xxxx hole and highly recommend that you save yourself the trouble and go somewhere else that will value your time and money!
MAJ
Jan 20, 2016
I loved working with our sales person Ed Santiago, he was super helpful and straightforward. I appreciate all the help I got from the staff.
WALTERBOROUGHS
Jan 19, 2016
My experience was excellent and it's all because of my amazing and professional salesman Brian G. I will definitely be returning to him for my future cars a92nd refer friends and family.
dlotrifbi
Jan 18, 2016
The sales process here was ok, but I have had nothing but issues with the Finance Department / General Management. Buyer beware!My ongoing issue:I purchased a service contract when I purchased my car. I tried to use it about a year later and was told that the contract was actually cancelled, by the dealership, on the very same day it was signed/paid for. Nobody seems to know why.I elected to take a refund instead of re-instating the contract, as I no longer trusted the finance department (this was not the first issue).I have been working with them for 4 months now to try to get my refund. I have been told 3 separate times that the money has been sent over to my loan company, but it hasn't. I have repeatedly asked for proof (tracking #, photo of the check, etc.). Last Friday I was sent a photo of "my" check, but it was someone else's check! Every day that goes by, I am paying interest (for over a year) on a service that I was never provided. And apparently I can't get the interest refunded either, so this is very urgent in my eyes.The back office at Hyundai Paramus is so incompetent that not only have they cancelled my contract, they can't even manage to get the check sent out, or to get the correct check.I have left several messages for the General Manager and the Office Manager. Neither has the decency to return my call. The only person who will speak to me is the Finance Manager, who is supposedly working with both of them on this, but the fact that he cannot seem to get through to them the urgency makes me wonder if there is really some scam going on here. For sure this is a customer service disaster.
JJNGUYEN123
Jan 16, 2016
The person I had was Paul Paik and he has helped me so much with the whole process. He was very truthful and was helpful with any questions that I had. I would definitely recommend him to to all of my family and friends.
BRODYB18
Jan 15, 2016
I had a wonderful experience at Hyundai Paramus. The salesman/staff were friendly and caring. I would definitely recommend leasing/buying a car through Hyundai dealership of Paramus.
ABVEGA0913
Jan 13, 2016
I am by far very happy and pleased with this dealer. I am very thankful with the support I received from both parties to get me approved.
homayoon
Jan 12, 2016
mr. santiago was very professional and assisted us without pressuring us . very good experience.
HGREENB7
Jan 12, 2016
Eric was a pleasure to work with. Not push and very honest. The price was very competitive and he did a great job delivering the car and explaining all of of the technology.
LuDiG60
Jan 12, 2016
Iggi made our experience in purchasing a new car very easy. We told him what we wanted in the car and he made it happen. We love our new 2016 Sonata Limited and also still love our 2007 Santa Fe Limited. I would recommend this dealership and especially Iggi to my friends and family. Thank you again Iggi and will be back for our next car.
NFASCIANO31
Jan 11, 2016
I'm so happy we decided on Hyundai of Paramus. Brian was so helpful!! We love our Sonota and will be back when our lease is up :)
ryland83batchelor
Jan 10, 2016
Leased a car for our parents and we all felt the total customer experience provided by Iggi Barreto and staff was exceptional!!! Ryland Batchelor and family
SEEDUTT
Jan 9, 2016
Excellent experience.... Two thumbs up. I would recommend this dealership to all my friends and family. And would love to go back for another purchase in future.
Njchiler18
Jan 8, 2016
This will be my 3rd Hyundai to date. I joined the family in 2000 and have finally updated my ride to a beautiful white 2016 fully loaded with all the bells and whistles. I have done my research before coming to the dealership so i knew exactly what i wanted to pay for a new car. My father had purchased a lease from Iggi several months back and he raved about the service and professionalism that this man pertraid in him. We had not previously made an appointment, so i did not expect to bee seen right away however we were greeted with a smile and a handshake from the moment we entered the dealership by Iggi. Now i know that a lot of salesmen will say a lot of things to close a deal but iggi made the whole process as smooth as i have yet to experience in the car buying game. He not only worked with us on a great price for the vehicle but he also made the entire process pleasant and non threatening. I did not feel pressured an any time and was very happy with how the entire purchase. After all the paperwork was filled out he took the extra time to show me how all the new Tech worked in the card and helped me set up the blue-link and all the other featured the car had to offer. He left me with a very positive impression of what a exemplary sales person should be like and i know next time i am due for an upgrade i will surely be visiting Iggi for my new ride. 10 **** service all the way.
Jalmeida
Jan 8, 2016
Eddy Santiago sold us our 2016 Hyundai Santa Fe (premium package and in night pearl). It was a painless process working with Eddy and what we felt was that he cares about his customers. Looking for a hyundai, go see Eddy.CiaoJonathan
DANNYGIMONDO
Jan 5, 2016
I am so pleased about my new 2016 Sonata sport. I had no intentions of ever coming back to this Hyundai location. Bruce, my salesman changed my perspective. He cold called me to let me know about new specials and programming, something no one else had done before. I came in just to hear him out. I had zero intentions of getting a new car. I left there with a beautiful new loaded Sonata sport. The price was perfect and gave me so many more options than I had with my previous Sonata for fairly the same price. Bruce was knowledgeable, did not pressure me one bit and helped me find a perfect car at a perfect price. He is truly an asset to Hyundai. He made a very happy customer out of me. This is my 3rd Sonata, and I'll be back to Bruce for my 4th.
JCONFORT3
Dec 29, 2015
Lloyd at the Paramus dealership was a great salesman who knows his stuff. He gave a thorough overview of the car and was the most friendly sales man.
Jeffrey Alvarez
Dec 29, 2015
So I walked in and browsed a little in the showroom until I was approached by Iggi Barreto and saw my interest in the Hyundai Genesis Coupe. He took me and my family on a test drive in the new Hyundai Genesis Coupe R Spec model which is the one above the base and fell in love with the car. During the test drive I talked with Iggi and he was a very professional and kind guy who was not trying to sell a car somebody did not want. He stayed well after they closed to make sure everything was okay with the paperwork and even followed me to make sure the car was filled with gas compliments of Hyundai. He wanted to make sure this vehicle was right for me and he followed up with me even after I purchased the vehicle to make sure everything was okay and if I had any questions concerning the vehicle.
liza
Dec 29, 2015
I was treated with the utmost respect and professionalism, I felt the staff was cohesive, collaborative and genuinely passionate about their dealership. Everyone there seems to understand and behave as if they're the director of first impressions.
Caro
Dec 27, 2015
I really appreciate all the help provided for the sales person and the personal from the dealerLloyd . what a gentle man. I asked about a car which could fix my budget range. This nice guy took me into answered all my concern questions.
MICHAELCOMBS2
Dec 22, 2015
My Overall experience was great. My Sales representative was extremely patient with me, even when I thought I wasn't going to be able to buy the car he never try to force me or persuade me to do what I didn't want to do. I ended up buying my vehicle and was very happy!
asherry
Dec 19, 2015
Ed Santiago spent a lot time with me helping me select the perfect car for me. His knowledge of the various cars was amazing. He was both personable and professionable.
kirby
Dec 15, 2015
Bought my second car from Iggy everything was as I expected great price on a new SonateI will be back again for my next vehicle..Staff is very professional
Esder
Dec 14, 2015
The dealership was very friendly and my sales person really went out of the way to get me a good deal. I'm very satisfied with the service and even more satisfied with the deal I got for my new Hyundai. Iggi, was definitely the best, very friendly, and worked with me on getting me the best deal.
WKOT
Dec 9, 2015
Paramus Hyundai is a 1st Class Dealership. Professional, courteous and very knowledgeable of their product. I highly recommend this dealership to those who want a pleasurable buying experience without the pressure typically associated with buying a new car.
NICOLEANZALONE
Dec 7, 2015
This is my second time coming to this dealership and my second car purchased I will definitely be purchasing my third vehicle here and will recommend it
ADRIANOSCHIAVO
Dec 3, 2015
Bruce did a great job helping us out. Would recommend to family and friends. Looking forward to driving the car. Considering leasing a second car.
Zime1973
Dec 2, 2015
I'm 44 and have purchased many cars...this experience was the easiest so far ...nice ...professional sales person ...Iggi barreto. I would def. Go back for a future car purchase ..thank u Hyundai of Paramus for a wonderful easy experience ......
MANDCO
Nov 27, 2015
Awesome place to go purchase/lease a vehicle. People were very friendly, Ed Santiago was very professional, knowledgeable, and very informative. He explained everything I needed to know, and made suggestions about the vehicle I'm looking for according to my needs.
cferrante
Nov 25, 2015
I recently leased my first car at Hyundai of Paramus and I was not disappointed. I came in with a deal from another dealership, and Iggi and team were more than willing to help me get the deal and car that I wanted. I walked away very happy! Iggi was beyond great to work with and I would highly recommend him to anybody looking for a Hyundai.
EME219
Nov 25, 2015
I was pleasantly surprised by Iggi's respect for a woman alone looking to a purchase a car, which is not the norm. I would recommend him to anyone. He makes you feel comfortable in a usually a stressful purchase. He did not use typical car salesman's hard pressure, but nicely kept you on track to purchase the car.
LJB2363
Nov 25, 2015
I was recommended to this dealership by a family member. i was told to ask for Brian. Upon my arrival Brian was busy with another customer. Brian Introduced me to Iggi and from then on, Iggi was courteous and professional. I would recommend this dealership in the future.
MOORESHUGA2
Nov 14, 2015
This was my 1st time at a Hyundai dealership and I wasn't disappointed. The service and staff were great and provided us with plenty if information we needed to purchase the car for our family.
LAMONTMCC
Nov 11, 2015
great deal, great guy. Was only expecting to test drive a car that day but the deal was too good to pass up. Brian made the entire process easy to go through.
NEWS1986
Nov 10, 2015
The dealership was responsive to my questions and needs. I am not an easy person to satisfy and I have limited patience, so for Paramus Hyundai to lease me a vehicle they must have done a good job.
NHARENCAK85
Nov 9, 2015
This was my second Hyundai in a row and from the first time I stepped inside, the service and attentiveness from the staff was beyond what one would expect. They worked with me regarding my price range and were there every step of the way. I know I can always go in and see a friendly face! Eddie Santiago and Eric Bennett were absolutely fantastic to work with! I will definitely recommend Hyundai of Paramus to everyone!
serratoseg79
Nov 9, 2015
I purchased a 2015 Hyundai Genesis Coupe from Hyundai of Paramus and the whole experience was amazing. I called for an online listing and spoke with Scott (internet sales Manager). Scott was very informative, didn't try to haggle me, and broke everything down for me to make the price work best for me. We came to an agreement just moments after speaking over the phone. I came from out of state for the vehicle and the salesman Iggi Baretto met me at the airport in a vary timely fashion, to give me a ride at no cost to me! I then arrived at the dealership after a short ride with Iggi and was greeted with open arms by almost everyone I ran into. It was almost like I was a part of the family and I hadn't even paid for the car yet! The price of the vehicle was extremely good and the whole process of actually buying the car was very pleasant. Iggi even walked me through all of the extra features the car and Hyundai has to offer and what he recommends I should and shouldn't go with based on factors that apply to me. I was so pleased with the whole experience that I would consider flying out to this dealership for another vehicle again if I ever need one.
Anthonyp123
Nov 5, 2015
I had a great experience at Paramus Hyundai. I did some research online and went and checked out a hardly used Grand Cherokee. Ed was a tremendous help and extremely friendly. I would recommend him to anyone. He worked out a great deal for me and assisted me with anything I needed. If I were to buy another car in the future he would be one of the first people I contact. Thank you again Ed!
CBREZ14
Nov 4, 2015
Love the car. Believe I received a good deal and will be a return customer. Hopefully the car will be durable and have little/no problems.
coffee man
Nov 4, 2015
STAY AWAY. They hind extra fees and don't explain to much till you realize you've been sucker in and its to late to get out of it.
DJOHNSON23
Nov 4, 2015
everything at the paramus hyundai dealer was to my satisfaction. everyone is very pleasant and make you feel comfortable. i will definately keep coming to them in the future.
PICCIRILLOFRANK1
Nov 4, 2015
I would never have come back and stayed if Mr Gombocz was not there because I was not please how I was treated before at this dealership
LOUIELUPPINO234
Nov 3, 2015
I had a great time with my salesperson Ryan Hughes. He is a cool, calm, and collected individual. Does'nt get flustered at all even with all of the craziness that was going on at the time i took delivery. He was very professional, knowledgeable, and actually seemed like he actually cared about me and my family's needs at the time of our purchase. He also stated how he was family friends with the owner and general manager and i think that's how we did get such a good deal! I have already recommended one of my family members to him and they also got the same courteous, polite, and very charming young man that i had encountered though. Ryan even contacted me after the sale to ask about my mother and asked and seemed genuinely concerned about her health. Would definitely recommend him to all people reading this, if you want a salesperson who cares about his customers, and not just his own pockets!
silver2015yk
Oct 31, 2015
I had a amazing experience with iggi at the Hyundai of Paramus. He really showed he wanted to get the deal done and did just that at an unbelievable low price. I got out of my Honda civic into a sleek sonata paying the same monthly price! Iggi really was helpful in getting me this great deal. And so was his manager scott Ryss he really meant business and did exactly what he said I told them how much I want to spend and they really came through!! Go with these guys they know what they are doing and they do it right!
PATVELTRI
Oct 30, 2015
I became very interested in the 2016 Hyundai Tucson Sport 1.6 Turbo. I visited 2 other Dealerships in my area and found that while they were definitely interested in doing business, the Sales Mgr. at PARAMUS Hyundai vowed to get me the exact vehicle I wanted. The color I wanted most, with the interior color as well, wasn't in his inventory at that moment. Just as important to me, he worked with me until we came to mutual agreement on a fair and very good price. He kept his word, and got me my Tucson, and I drove it home, all within a couple days. Also, this Dealership is close to my home and I will definitely do my service there. I have had several occasions during the last 4 years to see their Service Dept. in action, when I took a ride with my son there for Maintenance on his Santa Fe. I can't say enough about my Salesperson, Brian Gombocz. He was courteous, very knowledgeable about the vehicle, and up-front, though never agressive or overly persuasive. I didn't feel pressured at any time. I strongly recommend Paramus Hyundai, and also Brian, to guide you..
s4thv!k
Oct 30, 2015
Now I am a proud owner of Hyundai Sonata. Thanks to Iggi, the Super-man. Helped me from start to end. Got me some best deals for the car and also clarified all the questions I have regarding the sale and many other things. Even though I bought a certified pre-owned 2013 Hyundai Sonata, I don't feel it that way. Everything looks like new. When I am planning to get another car, this is the place I would go for sure.
Binal
Oct 30, 2015
I am enjoying my new car ! Our experience at the dealership was very good and easy. Iggi took care of us and made sure everything was taken care of. Thank you so much for such an exciting and positive experience.
BRUCE6
Oct 29, 2015
Problem 1: While signing paperwork, found a 1000 dollar mistake. Whether incompetence or underhandedness, it was unacceptable. It was fixed. Moving on....Problem 2: called 2 weeks after to speak to my salesguy. He was busy with a customer and I was told he'd call back. Never called back. Spoke to sales manager a couple days later and informed of same. Moving on still......Problem 3: Asked them to TRANSFER a registration from my old plate. After title and transfer, should only cost around 90 bucks total. They called twice for my old plate number and after that, even asked for it via text and I sent it. They got me a new registration and plates. Over 300 bucks. Was told they'd straighten it out in the morning but tried to push me on the phone to take the new plates. Its xxxx near impossible to get ANYONE to do their jobs anymore.Update: my temp plate has expired. Spent 38k on a car I can't drive because of their mistake. Still no plates and no money back. Paramus Hyundai is a den of thieves. Don't say you weren't warnedUPDATE: still do not have my registration issue resolved yet. No new temp plate, either. I spoke to Brittany at the dealership today (thursday 10/15), she promised a return phonecall "within the hour". Its 114 AM I'm fairly certain I'm not getting a call back from her. Why are callbacks at this dealership next to impossible to get? Forget the plates for a minute, I was outright lied to. A callback "within the hour, just as soon as the girl that handles the DMV stuff gets off lunch" means I should have at least been called back before close of business. How long is this DMV paperwork persons lunch break? 3 days? I called initially to speak with Eric, who seemed very interested in resolving this fairly with me. Brittany intercepted the call then put me on the pay no mind list. What I'm hearing loud and clear is "GO AWAY WE DON'T WANT YOUR BUSINESS". Can SOMEONE call me back tomorrow (Friday 10/16)? I don't care who, just someone from your organization with some semblance of duty to customer service please return my call. It can be the janitor at this point for all I care. Here is my number for the world to see. 3472668801. I'd really like to hear from Brittany again so she can explain what happened yesterday.Update. If you don't hand deliver and photo document their employees receiving documentation from you, they'll claim they never got it. 2 separate emails to the same inbox, one arrived and one didn't. They need to kill the email gnome running around deleting emails over there because it's pissing customers off. As of today, my car is still not registered. I'm NEVER going to pay for someone else's mistake, especially after their document guy told me "that's just the way it's going to be".Update 10/28. My registration is cleared to my original plate. The problem is fixed, but apparently now I have to do a ton of legwork to get my money back owed to me. Heaven forbid they fix their mistake and get the refund owed to me. Now, more of my time wasted to chase MY money owed to me because I had the misfortune of doing business with Paramus Hyundai. Awful. Buy a car ANYWHERE BUT HERE.
JORONTANINI
Oct 28, 2015
Very Professional. The thing I hate the most about car shopping is price haggling. I came in with a True Car price which was accepted, no haggling. Overall, A very pleasant experience. The 10yr/100K warranty is what made me choose Hyundai. Accepting the True Car price sealed the deal. Thank you.
ROBERTKILLEN02
Oct 27, 2015
Overall I had a good experience with Paramus Hyundai. Salesperson was knowledgeable and made us feel comfortable,I tested several vehicle before making my decision and
ECHARLESTON
Oct 26, 2015
A Great Experience with Brian, I will be returning to take my mom out of a Chevy into a Hyundai in 2016, Soon as my wife lease is over we gonna be a Hyundai family soon
Karen
Oct 23, 2015
Iggy Rado was a great sales man it was fast he was efficient he worked very hard for me and make sure I was made to be happy and satisfied with my when I return to have service done if he ran to make sure I was taking I can't say enough about salesman
LUVNA78
Oct 22, 2015
Very satisfied with services provided by Paul Paik. He was professional, kind and trustful. We will keep long term relation with him and be a good reference.
Mdaughtrey
Oct 22, 2015
Iggi was patient and answer any questions I had. I was really nervous because I have bad credit and a great other half to that agreed to be a co-signed for me. Iggi reassured me that I would get get a loan and s great deal, which all thee above did actually happen. He was there with me through the whole process from picking and choosing a vehicle to signing my name on the dotted line. I'm thankful that I meant him.
JASON.HARNED1
Oct 19, 2015
I was able to purchase a new Hyundai Sonata in very timely manner. Everyone I spoke with at the dealership was extremely helpful, professional, and easy to work with. I would definitely recommend the dealership to anyone looking to purchase a car.
ZBASIC03
Oct 19, 2015
We purchased a 2016 Hyundai Tucson from Paramus. Iggi was a pleasure to deal with, especially compared to staff at other dealerships. The process was very efficient.
JohnnyAngel
Oct 16, 2015
Ed is absolutely the best! Very personable, knowledgeable and professional. He took the time to get me into the vehicle of my choice. Overall a great experience.
BOCHEUQUIL
Oct 15, 2015
I was greated right away and all was very attentive to me and my husband. Mark was so amazing in helping our every need. Thank you to all for everything.
QUIROSLAURA
Oct 15, 2015
I was very satisfied with my visit and I lam very happy with my new car. I think Brandon is an excellent salesperson. Thank you!
NSHOSHILOS
Oct 14, 2015
I walked in there with no expectations. I was dealt with very professionally and in an honest manner. It was truly one of the best car buying experiences I have ever had. I would definitely recommend Eric Rajkovich and Paramus Hyundai to all.
SCOTTP1973
Oct 14, 2015
Extremely satisfiedwith service and purchase. Everyone i came in contact with was pleasant and willing to go out of their way to please the customer
IVAN1386
Oct 14, 2015
Excellent service. Very satisfied. FromMoment walked in to we received vehicle. Staff very professional, knowledgeable and so helpful. Would recommend this dealer to all friends and family
CANDYBAR-22
Oct 8, 2015
I give this dealership. Paramus Route 4 Hyundai and excellent rating.I would recommend this dealership to my friends and family in the very near future.
CHERISHKNUDSEN27
Oct 8, 2015
Brian was very knowledgeable and helpful; I appreciated his service and I would definitely recommend this dealership to someone else. I am very happy with my lease on the 2016 Hyundai Elantra Sport.
QURONGEE
Oct 8, 2015
Jeff was the best car salesman I've ever had the pleasure of dealing with. He was professional and knowledgeable. I definitely want to work with him when my lease is up. Great experience!
ROC8MANNY
Oct 8, 2015
The overall car buying experience was great. It was service, courtesy, and professionalism to say the least. The dealer at the dealership prove me wrong with the stigma of a typical car salesman.
HappyPurchaser
Oct 7, 2015
Iggi is warm and personable and brings a down to earth comfortableness to the whole experience in buying your car. But more importantly, he is fully knowledgeable about not only the cars themselves, but about the total buying process. This made my purchase quick, easy and a real pleasure. And isn't that what buying a new car should be? Do yourselves a favor; when your ready to take the step, give Iggi a call; and I'm sure you'll find yourself feeling just like I felt driving my new car off the lot!
COLLEENDOUGHERTY7
Oct 6, 2015
Very helpful and love my new car. Would definitely recommend this dealership to my friends and family for their next car buying needs. Great experience.
ROMAN_DOLORES
Oct 5, 2015
GREAT PEOPLE AT PARAMUS HYUNDAI!!! SALESMAN BRIAN GOMBOCZ, THANK YOU FOR EVERYTHING. WE LOVE THE CAR!!! GOD BLESS YOU. YOU TREATED US WITH THE UPMOST RESPECT.YOU MADE EVERYTHING SIMPLE AND EASY. THANK YOU PS.... MY HUSBAND WILL BE BACK FOR THE SANTA FE SPORT
LandnSea
Oct 1, 2015
I leased a '15 Genesis from Paramus Hyundai the day I attended the NY Auto Show. The pricing seemed fair and the car is absolutely FABULOUS. I previously had an Infinity G37x. The car was delivered with trunk and hood ornaments that are after market add-ons that don't have the Hyundai logo and add an exceptionally classy look. BOTH WERE APPLIED CROOKED. Let me tell you it takes an act of Congress to get this corrected. They contract with an outside vendor that is only available on a limited basis. There's not enough room here to give all the details of what a nuisance it still is to get this corrected. During this time it was quite easy to see how generic and 'highway' like this dealership is.I was told that they own the dealership on Rte.17 and 1 other dealership.I plan to get my service from another owner and a friend said the service is much better in Rockland County. Although somewhat out of the way I'm going there.The morale of the employees seems poor in both the sales and service areas.I will be contacting Hyundai regarding my disappointing experience. For such a great car they would benefit from having better representatives that don't diminish the experience.
LIATORRE2752
Oct 1, 2015
Very professional. Answered all my questions. very thorough. Very know legible about the car. Set the car up for me. Did not rush me. I'm 87 years old and Brian was very patient with me.
Adamp
Sep 30, 2015
Ed santiago treated me like I was family. He was the first person to welcome myself and my wife with a huge smile on his face. He didn't pressure me like other pushy sales reps, he was very patient and answered all of questions. He over exceeded our expectations.
StaceyB72
Sep 30, 2015
I had a lease end on my previous Hyundai purchased at another location. After not having a good experience with them during the term of my lease, I had found Iggy at Paramus Hyundai. I had spoken to him a few months prior to my lease ending and he told me when I was ready, to come in and that he would change my views about leasing and he did just that! He was beyond thorough, explained everything, was honest and truly wanted me happy. I had no expectations or thought that I would be leaving with my new car that day and he did everything in his power to make that happen for me. He even helped me clean out my old car! Iggy has a customer for life!
Josian354
Sep 29, 2015
Awesome experience, Eric was very helpful and got me exactly what I walked in requesting. I will definitely be going back for my next Hyundai purchase.
KAUL1941
Sep 29, 2015
jefferson was a great help. as a salesperson he was very knowledgeable. he was patient and professional and I love my new car. thank you.
Purpledevil
Sep 28, 2015
So the first time I went I was looking at Hyundai's for a compact SUV. Henry Heiss came up to me and introduced himself. He helped me look around, but the cars were so closely parked to each other in the lot, I could hardly fit through the slightly opened door to get into the back seat. After looking at their lot, I didn't like anything, so I gave Henry a description of the car I was looking for, he took my pedigree info, and told me he would call me if he had anything on his lot. Time goes by and still no call. A couple days ago, I go back because I saw a Mazda CX-9 on their lot that had the specs that I liked. Jeffrey Lantigua introduced himself and gave me the keys so I could take it on a test ride. Right away, I realized that the tires made a thudding noise when I was braking, which means the rotors were going. As I continued to question the car and mention things I liked, Jeff kept making little comments saying that oh, you wouldn't have this problem with the Hyundai's. First off, I'm interested in the Mazda, NOT a Hyundai. I only came to this dealership to see that car, NOT a Hyundai. If he REALLY wanted the commission, he would have talked up the car, NOT talk about a completely different car. Needless to say, I would NEVER waste my time going back to that dealership. Oh wait, it doesn't end there. He has the audacity to call me right now and tell me he doesn't appreciate my nasty review and says I'm not "wanted" at their dealership. First off, I was never nasty. I was being HONEST but I guess some people just cant handle the TRUTH. WOW, that shows the type of CHILDREN were dealing with at that dealership.
louhundai
Sep 25, 2015
WE WERE SCAMMED BY THE SALES PERSON IGGI BARRETO AND THE PARAMUS HUNDAI DEALER. IT TOOK THEM OVER 4 MONTHS FOR THEM TO REGISTER OUR NEW VEHICLE WITH PLATES FROM DMV. THEY DID NOT HAVE THE VEHICLE COLOR THAT WE WANTED. THEY EVENTUALLY GOT US A SIMILAR COLOR VEHICLE. THEY GOT US THE WRONG MORE OF A BASIC MODEL VEHICLE. THEN THE ONE THAT WE ALLREADY HAD PAID FOR FULLY.
KLEEJ66
Sep 24, 2015
Everyone was helpful, and we are very satisfied. Brian answered all our questions, and the actual pick up of the vehicle was done quickly, yet professionally.
COFFRINI1067
Sep 23, 2015
Very smooth process and great deal!the knowledge of the sales person, the options that he offered and the practicality of the whole process made my wife and I very happy.
IVANPRENSA
Sep 23, 2015
Great experience. Brian was very helpful, informative and not pushy like other carsalemen. Left the dealership extremely satisfied. The car was presented to me super clean and with a full tank of gas. Will be going back to Brian Gombocz for my next car.
STEVEALICEA
Sep 23, 2015
Overall i would say this was the swiftest, easiest, friendliest car purchasing experience I have had thus far. I came in with a specific car and price in mind and this dealership made it happen. Very pleased, when my lease is up I will definitely consider getting another car directly from Paramus Hyundai.
THERESABIV
Sep 23, 2015
Good experience. Friendly dealership. Gave me a great deal to help me out of a bind. I appreciate Eric B letting me take my time to come to a decision instead of rushing me.
RXWEBER
Sep 22, 2015
Rob Weber was the best salesman ive ever met. He gave me the most amazing experience ever! I will buy all my cars from him!
DNGNA
Sep 22, 2015
The employee showed me all the features of the car. Great respect towards me and also worked quickly bc of the time frame i had bc i had my kids with me.
MJ42
Sep 21, 2015
My father returned his lease as part of the pull ahead program. The sales person, Alex, told us that it is part of the Hyundai Pull Ahead Program that wear and tear is covered. Well a month later and a $500.00 bill from Hyundai Financial we found out the dealer is responsible. Multiple calls and emails and nothing from the dealer. Basically stating it was not part of negotiation. Of course it wasn't you made us believe that it is part of the pull ahead program. By the way second time getting a car from them since first time was good experience. This was the second and last time I go there. Cant be trusted and they forget you once you drive off. I honestly thought this place was different. I was wrong. Be very careful if you go here. Hyundai lost themselves a future customer. Never a Hyundai again or any car from Route 4 Auto group for me, my family or our friends.
Betsy P.
Sep 20, 2015
My salesman (IGGY) was most helpful in making the new car buying experience a pleasant one. He took me for test drives in 2 different cars and explained all the features. When it came time to negotiate a price and deal he worked hard for me to get a good price. Since the dealer did not have the color and model in stock, Iggy the salesman located it at another dealer and went to get it himself so that I would have the car model and color that I wanted.
SHAMROCKDESIGNLLC
Sep 18, 2015
This servey is way too long,but I took it anyway,the service was great and the sales people were pleasant and helpful overall I'm I'm very satisfied.
TEDDYHA77
Sep 17, 2015
Excellent and very friendly, well trained sales person.I will come back and recommend to my friend and family.Totally satisfied with his service and car.
FARTBFACE
Sep 16, 2015
Not only wise and handsome, but an absolute pleasure to work with. I'm surprised he's not President of the Untied states. An incredible young man and yet somehow single. Ladies if you're available, I'd suggest you visit hyundai and spend time with Jeffrey
puneet
Sep 15, 2015
It was very nice working with Iggy. He made it simple to understand the options I have and it helped me in picking the car i want. I would recommend him to other family members and friends.
KKFOX.9190
Sep 12, 2015
All vehicles were purchased at Paramus Hyundai. I would not go anywhere else because the staff works with you and does not push something you don't want.
RUBIABORI813
Sep 11, 2015
My review overall was great. The salesman was nice and courteous. He went through everything we needed to know about our leased vehicle. The process was long to negotiate a price because we wanted to finance. But we ended up leasing for a great price. Approval took a little of time but worked out. Brian and Eric were great in working with us and I recommend them. Will likely in the future go there again.
ERICA.RANDELL
Sep 10, 2015
my experience leasing my car was pleasant and I would definitely go back and lease again when mine expires. Helpful and friendly and knowledgable staff
MVASSALLO1352
Sep 10, 2015
Brian was very professional and showed me the ins and outs of the vehicle. I had a great experience through the whole leasing process and I'm extremely satisfied with my purchase and the service in which I received
Btdunne
Sep 9, 2015
Had my car for 30 years when she finally died. Went to many dealers and was turned off by the low ball prices just to get you in. I brought in the information from the web site to lease an Accent. They not only honored that price they beat it and they had colors other than silver, white or gray. I love my new Accent in Vitamin C.
RYW88
Sep 9, 2015
Ian was great! even gave my kids pizza! provided great guidance and feedback. explained the various models and differences between them and showcased features of my sonata sport
MCGONIGLE79
Sep 8, 2015
My first experience with Paramus Hyundai was very positive and easy. Jeffrey Lantigua, salesperson, was very experienced and well spoken. I never felt any "sales pressure". He even recommended a new insurance carrier which resulted in a $3,000 a year premium savings!!! Jeffrey also had us in and out of the place with a new car within less than 3 hours! I would definitely recommend Paramus Hyundai to everyone.
hyundia joe
Sep 7, 2015
ed santiago good salesman nice, answer all question.,clean showroom.just a nice experience.great location ,ed made everthing easy from picking out the car to driving off the lot.
Mohsin Shabbir
Sep 6, 2015
We bought a car last year from Hyundai of Paramus and without trying any other car brands, we went back to Hyundai. We were helped by Ignatious "Iggi" Barreto. I had called Iggi earlier to set up an appointment and what kind of car I wanted. When I walked in to the dealership and met with him, he had all the information and options ready for us which saved us a lot of time. We test drove the car with Iggi who explained all the features of the car in detail and what less or extra options we would get in other models so we could make the right choice. We made our decision, chose the right car, traded in our old car and got a great deal for leasing the new Hyundai Sonata Sport 2.0t. The process of paperwork was very smooth and Iggi made sure everything was taken care of before we left the dealership with the new car. He again explained all features of the car and how to use them. He also set up the bluetooth connection with my phone. By the time we left the dealership, we knew the car as if we had had it for a while. I want to thank Hyundai of Paramus and Iggi for a great experience and a great car. It looks amazing and I have already received several compliments in just one If you are looking for a new car, I would strongly suggest considering this dealership. Dealing with Iggi is an icing on the cake. Best Regards,Mohsin Shabbir
Meganmorgan
Sep 4, 2015
He was perfect. My husband is deaf and he was patient and explained to him everything.And he was super nice. He let him test drive so many cars .
Fred
Sep 3, 2015
I had an excellent experience in Hyundai of Paramus. I went into Hyundai and Iggi Barreto the sale representative took care of me. I told Mr. Barreto what I was looking for in a car and he took me out to look at a few cars that were available. He showed me the different prices, colors and models until I found the car I liked. dealing with Iggi Barreto was very pleasant he found the car that I liked along with payments I was comfortable with. I have had other cars from different dealerships but Hyundai of Paramus I will definitely return to and recommend to my family and friends. thank you Iggi for my car my family likes it it very much.P.S my son just started college and mentioned that's he wants one.
Leopold
Aug 31, 2015
They tell it exactly as it is. They are fair and willing to negotiate. And I'm very happy with my purchase. Ask for Eddie Santiago
PHIL.GATTUSO
Aug 30, 2015
Typical sales tactics, followed by poor execution of the registration paperwork for which they charged premium prices. Not a bad place, but can't recommend at this time.
DJWCLAR
Aug 29, 2015
After getting a True Car connection to another dealer, I went to Paramus Hyundai to see how their price compared. After spending a lot of time with me to see what I really wanted, they beat the price from the other dealership and provided a good purchasing experience. My agent Brian was especially patient with my (now former) insurance company when they kept us on hold for a ridiculous amount of time, also sought to get me compensated for that time.
linda2407
Aug 26, 2015
This was my first experience leasing a new vehicle. The salesman who helped me made it a much less anxious experience. He was friendly and knowledgeable.
antc123
Aug 25, 2015
Iggy was a great sales rep and was able to sell the car I wanted for a great price. He was very reapectful and great to work with.
APRIL.ROSE.QUEBRADO
Aug 25, 2015
Brandon was excellent. Th only thing that i didnt like is it took so much time waiting for the finance approval and wanted me to take the car even if i didnt have the final breakdown of the payment yet
PREIFF
Aug 25, 2015
My last two Santa Fe's I easily negotiated the best price with this dealership. While I think the service department labor rate is too high (perhaps it is at any dealership), my service adviser Annie works with me to tell me what really needs to get done and works to get me the best price possible and to use the service coupons Hyundai sends me most effectively.
LPGREENE828
Aug 20, 2015
Iggy is the man. He was truthful, honest, and a great person to work with. I recommend him 100%! I love my Santa Fe and look forward to working with Iggy again.
morale61
Aug 15, 2015
Brian (Sales Representative) made the difference. He was professional and very thorough. His attention to detail was extraordinary. I will recommend Paramus Hyundai to many.
JVANDERHORST194
Aug 13, 2015
The staff was very professional and understood my needs and wants. I got a car that I really enjoy and is reliable for my family and I.
TIM.GRIMES17
Aug 12, 2015
I went to a few other dealerships and this place was by far the best. No pressure, Robert was really nice. They had me in and out in no time and have me a very comparative price. He made a process that is typically exhausting very easy.
RCBALANCE
Aug 10, 2015
Iggi and staff were great. Worth looking into this place. Managers were very willing to negotiate and the staff was not overly aggressive with us.
ZURABJAC
Aug 10, 2015
My salesman Ed provide me with an excellent service. Knowledgeable and attentive, helped me to make the right choice for my job and family needs.
alona123
Aug 10, 2015
I came here to lease a new car and trade in my old car and everyone that worked there was extremely helpful and accommodating. Really great environment and great employees that really want to help you. Incredibly happy with what I got!
Bill11234
Aug 10, 2015
Stopped by Paramus Hyundai on 8/8/15 in order to look at and test drive a Hundai Sonata Limited. had already test drove a Mazda 6 and a Honda accord. when we arrived Iggi Barreto met us in the lot, asked a few questions, and escorted us to an area where several Sonata Limited's were parked. He let us look around a then we asked some questions which he answered very completely and professionally. after a few minutes he set up a test drive with one of the models and we drove it out. Was very impressed with the car. When we got back further conversation took place and to make a long story short we ended up purchasing a Sonata Limited from Iggi. During the entire process Iggi was very professional, answered all our questions, and explained everything we needed to know. He was even able to arrange for us to leave with the car that day. Would recommend Iggi to anyone who was looking to buy a Hundai in the future.
JezennyV
Aug 8, 2015
I went in looking to just test drive an Elantra and with the great service I received, I actually ended up leaving with one that night! The process was extremely quick and painless. I highly recommend Ian as he was extremely helpful and attentive. He knew exactly what I was looking for and helped me get the best price possible. He is very goal oriented and it definitely shows. A big thank you to Hyundai and Ian Kaufman! I love my new car!
Ilyse123
Aug 7, 2015
With much trepidation I bought my very first new vehicle at 54. I am glad I did it with iggy at Paramus Hyundai. He was patient, but assertive. He was knowledgable, but compassionate. And, the dealership itself was very pleasant to work with. Thank you Iggy and Paramus Hyundai.
Marc
Aug 7, 2015
I would recommend Iggy and Jefferson at this dealership to anyone looking to buy a car. Others may be just as good but we had a positive experience.
mariavt
Aug 7, 2015
This was my first experience in buying a vehicle. Iggy was knowledgeable and friendly, and gave me all the information I needed to feel confident that my purchase was right for me. I would highly recommend Iggy to anyone interested in buying a new Hyundai!
MOM 1234567
Aug 7, 2015
I would recommend Ed Santiago and Phil in buying a new car, They were very helpful and not to pushy like other car salespeople, good job, Joanna
eddienguyen11
Aug 5, 2015
Ed our Sales person was courteous, honest and very attentive to our needs. I appreciate his no pressure attitude and felt very welcome at the dealership.
LOUGAZZ25
Aug 5, 2015
I had a wonderful car buying experience at Paramus Hyundai from the greeting at the door when I arrived to working through the sales process. This was one of most relaxed negotiation for a vehicle that I have ever experienced. My salesman, Bruce was very professional and helped me in the vehicle I wanted at an affordable price. After the car was purchased and delivered, the follow up from a few departments and from Bruce to assure my satisfaction and help with any questions. Best experience in least amount of time in the dealership! Great Job Paramus Hyundai! And Thank You!
THERESAK1021
Aug 5, 2015
Too much back and forth on price. Wasn't truly happy with price. Friendly sales rep and helpful. Jefferson did work with me. I like Hyundai but as a repeat costumer I thought they would work with me better to meet my costs.
ATHEANN
Aug 3, 2015
When smooth from the test drive to the final decision Mr.Lantigua was very nice pretty informative the car I wanted was a 2015 but I got a good deal
BONACCORSO
Jul 31, 2015
Excellent sales staff and service. Facility was exceptional. Staff was very friendly, courtesy and very polite. It was the most fastest buying car experience I've ever had
Cesar
Jul 28, 2015
I had to say my experience and transaction was smooth. Ludwin Rosa great sale person. He made me feel comfortable with the purchase. My friend went to purchase a car from them a week and half later. I highly recommend Ludwin. He is honest and knows what you want. Great Personality!!! Helped me out with everything.
SKWON826
Jul 28, 2015
The sales person was fair and honest during our discussions for leasing a new car. He understood very quickly what kind of car/features I was looking for. Overall, fairly satisfied with my experience at Route 4 Hyundai and also very happy with the new car.
NATILANIO1128
Jul 27, 2015
It was a wonderful experience getting my new car from this dealership. Sales person was very friendly, patient and knowledgeable which made the experience fast and easy.
JOHN.MASTRODONATO
Jul 27, 2015
I had a great car buying experience at Paramus Hyundai. The salesperson, Brian, did a great job at finding me a vehicle that met my needs and didn't use any high pressure tactics to close the deal. After extensively researching the vehicle on-line, I found the price that was quoted was very fair.
cviscardo
Jul 26, 2015
I went in to Hyundai not knowing what exactly I wanted. Jeffrey Lantigua listened to my needs, explained the options to me clearly... and found the best choices for my budget. He went out of the way to ensure a great experience and I'm very happy with my purchase.
AJFREE
Jul 25, 2015
I am truly impressed with the total experience. I would definitely recommend Rt 4 Hyundai to any of my friends looking to purchase or lease a new car.
HHA
Jul 25, 2015
I appreciate sales person helps me to get a new sonata easily. He is a nice sales person. 2015 Sonata is better than 2013. It is upgraded.
MTIMMINS
Jul 24, 2015
Good experience purchasing vehicle. I was impressed with the Hyundai vehicle line up. My Post delivery experience and interaction with the Sales Manager Mr. Eric Bennett was a pleasure in meeting my needs.
OHNO.DANOH
Jul 23, 2015
Good deals, friendly staff. They were able to assist me promptly and professionally. Transparency is key in dealing with customers and time will tell. I will look forward to coming again.
SHILLRENS08
Jul 22, 2015
My experience was great.the staff was very pleasant an professional at all times highly recommend this dealership.for anyone buying or leasing a car .I'm Very happy with the car i purchased.
Adiko81
Jul 22, 2015
I recently purchased a new Hyundai (lease) and I have to say that the Hyundai dealership in Paramus did above and beyond to accommodate my needs and price range.I ended up leasing the new Hyundai Sonata 2015 Sport 2.0T Limited and was extremely happy with my choice. The price I received from the dealership was very reasonable and they agreed to get my old Hyundai Sonata (2013) 12 months before the lease ended.My salesperson was Iggi. An amazing person that did above and beyond (as well as his manager) to make this deal happen. I have nothing but good things to say about Iggi and this dealership.HIGHLY RECOMMENDED!!!
Rocky1994
Jul 21, 2015
I just bought a brand new 2016 Hyundai Elantra and I love it. Paramus Hyundai is a great place to buy a car. I had the best experience at Paramus Hyundai than I did at Wayne Hyundai four years ago. My sales rep was Jeff Lantigua. He was diligent, patient, friendly, and professional and he cared that I was happy with the new car. Jeff took his time to explain all of the details and let me test drive the Elantra. Jeff also gave me a good deal and gave me a bit more for the price. Working with Jeff made me comfortable and confident in my decision to buy the Elantra. After purchasing my vehicle Jeff made sure that I had everything I needed. I have to say the professionalism and attentiveness of Jeff exceeded my expectations. When I returned for the registration Jeff still was very friendly and professional. I would definitely recommend Paramus Hyundai to everyone who is looking to buy a car.
vbavisetti
Jul 20, 2015
Iggi was very helpful in securing a great deal on our 2015 Hyundai Sonata. I would recommend him to any of my friends who are interested in Hyundai.
Eleon56
Jul 20, 2015
This was my first time buying a new car and I couldn't have had a better experience. Ed Santiago was my sales associate and he helped me get the car I wanted with a great deal. I am completely satisfied with my car buying experience. E. Leon
LOUMARYDELS11
Jul 20, 2015
they was very helpful with there service and will go back to purhase a 2nd car. Robert is an excellent saleperson very helpful with my budget.
DERWIN1616
Jul 18, 2015
Bruce was very helpful in the purchSe of my vehicle. I would recommend him as a salesperson to anyone that asked my opinion of Hyundai.
JPB8387
Jul 18, 2015
Absolutely horrible. Stay away! I've never had salespeople be so rude and condescending as I've experienced here. I could go on and on over our 4-5 visits here. Basically, if you're looking for nice people or just not mean people and a fair price, look else where. These salespeople are only here to scam you. My last visit was the worst and last. We were going in to sell our vehicle ( after several calls from them wanting us to bring it in, we made an appointment) and we told to contact Reggie. We waited for Reggie about 15min only to be immediately handed over to a sales associate named Ryan. Ryan was the nail in the coffin for us and how he treated us as a couple and specifically me as a woman. As I mentioned, we were going to sell the car, while we were getting the quote my husband was in the restroom and Ryan came back and was literally staring at me. I asked him if he needed anything or more information. He said, "No, Im just waiting to talk to him" I then informed him that he's my husband and we both own the vehicle. He said, "Really? Um, I'll just wait for him" The offer was robbery (we were offered several thousand more at other dealerships) so we said no thank and asked if that was the best he could really do, because we informed the sales manager before making the appointment that anything below a certain amount would be doing nothing but wasting both of our time. Ryan then decides to tell us, "Well, were not really happy you came in on s Saturday. Its my biggest day for sales" WHAT? Oh, Im sorry I came on the weekend and you have to "deal" with me not taking off work and coming during the work week. He then said he "doesn't really care about helping us" and "he's not making anything" That's when I got up, told him he had a bad attitude and told him he should look for another job outside of sales. To which he just said,"really? Ok" He was weird and and awkward on top of his crappy attitude and probably shouldn't be employed doing anything besides scrubbing the toilets in their dirty restroom.
mase2k7
Jul 15, 2015
Went in to look at the Elantra and Ed was very helpful and friendly. He showed me the cars in the lot, colors, options etc. Answered any questions I had and then we went inside to talk about what I wanted. Not once did I feel pressured to buy, just felt like a conversation with a friend. I've been to other dealers and felt uncomfortable and felt they were pushing me to get options I didn't want. Not here, it's always exactly what I wanted and how much I was looking to spend. They worked with me to where I felt comfortable paying and I drove out in a beautiful new car. I'm very happy with my choice and Ed is the man to see.
ALLYMARIELLE
Jul 14, 2015
Overall I was very pleased with my experience. The only thing I wasn't happy about was that my car was supposed to be delivered to me the night that I bought it and it wasn't received until the next afternoon.
Lexii88
Jul 14, 2015
I had a great experience! Robert weber was the salesman who helped me! He throughly explained everything about my vechicle and was very friendly. he made my experience pleasant and I was happy to leave with the vehicle I did!
Fuertes22
Jul 9, 2015
Hyundai of Paramus was the 1st car dealer I stopped at to look at cars , after going to 3 other car dealers that day I came back to this one and left with my brand new car. Excellent service and I am one happy customer.
NMENDEZ16
Jul 9, 2015
Hyundai of paramus met my expectations and was able to deliver on quality by providing me with options i could consider and ultimately ending up with everything i was looking for at the price i was comfortable paying.
svofan1
Jul 9, 2015
...My first service visit was pleasant and fast...service writers, specially Joe, was well informed and provided me with oportunities to save money, like the "oil change club" and provided future discounts for service visits in the future....techs appear to know their work well, they are fast an precise..I spent 1 hour or so..pleasant waiting area...prices appear to be at par with other dealers besides I bought the Santa Fe from them and I was pleased with their sales dept (YES!!!..pleased....).Their service levels are top.Contrary to others opinions I found this dealer to be fair on their practices, prices and service all around and I buy vehicles every 3 to 4 years.Like I always said, everyone has to eat and what they sell you at service deptmnt you get..is up to us, the customer, to buy it or not...good job guys...I will see you in another 5k miles..
LBEAHM
Jul 8, 2015
Jefferson was a great help, delivered a great price and car all while being personable and helpful- fantastic first experience leasing a car. Thanks for everything!
lecky2015
Jul 7, 2015
I was very pleased with the service I received. Vehicle we decided on was not in stock. Our salesman Iggi worked the phones and was able to find our first choice and had it delivered 5 days. Iggi was very patient and polite.
kimangan
Jul 6, 2015
Excellent service and very happy with my purchase of my car. There is nothing negative to say. The best experience ever in all my years of buying cars thanks to the sales guy Iggi.
BSILVER1
Jul 3, 2015
They were fair, got a good deal and treated us well. Would definitely not go anywhere else. I love my car. Thanks a lot Paramus Hyundai!!!!
howardgo1
Jul 3, 2015
Great service from Iggi.Helped me get a good price and have a new car sitting in my driveway within 3 hours.I love my car
Niev421
Jul 3, 2015
I was shopping around to buy/lease new (or used) cars for my children - both kids are now in college so my budget was very very tight!! My sales rep was Ed Santiago Jr. and he was very informative and helpful!! I was undecided about what car to shop for my kids as all I wanted something that was not only reliable and safe (especially for the winter season), but something that was affordable within my budget. Ed Santiago showed me several models (i.e.Accent, Elantra, Sonata) and went over the different packages and features for each car. Eddie Santiago helped me choose the right vehicles for my kids and he did an even better job in working out an awesome deal for two new cars that the deal came under my budget!! I did not expect to be walking out the dealership with two 2016 Elantras!! My experience at Hyundai Paramus was great and my sales person Eddie Santiago did a great job!!
Beth
Jul 1, 2015
I was looking to possibly lease a Santa Fe. My sales person and the director of sales could not have been kinder and were totally helpful in getting me the lease payment I could afford.I cannot say enough about this dealership. I will be leasing vehicles through them for a long time to come and would highly recommend them to all.
MEILING0
Jul 1, 2015
Really enjoyed my experience at this dealer. Our salesman, Ed Santiago, was great! He was friendly and got me out of the dealer with my new Santa Fe in record time...
Ardisvajushi
Jun 30, 2015
I purchased a car at this location Iggi was very helpful and professional ! He make it this transaction easier ! I got a Hyundai Sonata I'm very happy with it!
BABARIAKC
Jun 29, 2015
great place to buy or lease a car. Had great staff and a friendly salesperson. i was informed about the selection of cars and got a great deal.
howardgo1
Jun 24, 2015
Was looking for a good reliable car.Lease up on a Toyata Rav4, wanted to pay less but safety, gas mileage, smooth ride and great price very important. Was recommended by friends to Hyndai dealer and Sonata as meeting my requirements above.In returning my car to Toyota, discussed getting a Camry but price was outrageously high.Price on Sonata was also higher than i wanted to pay but Iggi worked with me and offered me a great deal. i came in expecting to check out pricing, and then go to Honda for the Accord and maybe Subaru.Within 3 hours of walking into Hyndai though, and meeting Iggi, there was a new red great looking and handling Sonata sitting in my driveway.I'm thrilled. Great service and iggi is the best!
MCNALLYVatMSN.COM
Jun 24, 2015
My salesman was very professional, went the extra mile to make sure I was informed on payments and car. Rep. was Iggi Barreto. The Sales Manger was easy to talk to and very fair, Reggie. Phil was helpful on pricing
BJSMART94
Jun 23, 2015
My experience at paramus hyundai was great I was treated well and my sales person Eddie Santiago was great he did a great job working the deal and helping me choose the vehicle I purchased.
LBFUTTERMAN2
Jun 21, 2015
Do not trust these people. My salesperson had NO knowledge of car I was interested in. Service staff literally complains about sales staff. This dealer should not be in business. Hyundai makes a great car-this dealer is only successful because they are in a well populated area. DO NOT TRUST THESE PEOPLE.
Tomy
Jun 19, 2015
This dealership is out of control. Even Paper work, and service.Also, Service team and manager service very bad. Most service times are not exactly on time. They have mistake service after that I had to go there two times or Three Times. No acknowledge.I am not recomend service to everyone Rt 4 Paramus service center Perfectly. Apparently, You will regret chioce.Do not go.
drozjp
Jun 18, 2015
I went to another dealership first (different manufacturer) because my lease was coming to an end and wanted to get some options for a new lease. I was very specific about what my maximum payment could be and that I would not be able to budge from that number so we didn't waste eachothers time. After about 3 hours of wasting time looking at vehicles just so that he can talk me into a car that was way above my budget. I decided to go to Hyundai of Paramus on my way home just to tell a salesman what I could pay and see if it was a reasonable expectation for a Tucson. It was around 8:30 PM and they closed at 9 PM and I knew that the salesmen would want to get home so I was planning on just having a preliminary discussion and returning the next day. To my surprise salesman Ed Santiago was more than happy to spend some time with me. Within 20 minutes he was able to give me a quote on a lease that worked with the numbers I was looking for. My wife primarily was going to be driving the vehicle so I told him I would be back the next day with her and he was completely understanding. The next day the first dealer I worked with called me and told me they were able to work the numbers out so that I could get the vehicle we originally wanted. Now my wife had two options and needed to decide which manufacturers car she preferred. When we returned to Hyundai for her to see the Tuscon she wanted something with a littler bigger trunk space and was leaning toward the other manufacturer. Within 20 minutes of making that decision Ed was able to quote us on a Sante Fe for only $5 more a month. My wife was ecstatic. We signed the deal and drove a vehicle away that day. After I had already signed the paperwork and was ready to take my new car home Ed did something that made my life even easier for me. He volunteered to take my other leased vehicle back for me the next day so I would not need to deal with the return. I highly recommend you give this dealer an opportunity and especially see Ed Santiago as he, and the management will treat you well, not waste your time, and give you very fair and competitive prices on their vehicles.
BAEGSUKIM
Jun 17, 2015
great chance to enjoy quality car with less money you spend but you may feel once you drive which will make you satisfied the moment you ride.
MissLibertyNY
Jun 17, 2015
There is so much I want to say about Iggi, but words can't describe what an awesome experience that I had working with iggi. He is like family to me now. He works very hard to get you to leave with a car that day. he is very driven , honest, and friendly. I would recommend him to everyone. so if your looking to buy a car new or used iggi is the guy to see.
nikaulys07
Jun 16, 2015
I would highly recommend the dealership as well as Iggi and Eric the salesman; love the fact that they knew what I really needed, they worked hard to help me obtain the type of car i could afford to have right now and i loved it...Im very happy with my new vehicle! They helped me get the best deal; it is just what i wanted. Plus i liked the free cappuccino lol
NYFASHION101INC
Jun 16, 2015
Hyundai Genesis is one of the best car I ever driven. Sales Person was very friendly. Great Vehicle very affordable price. I'll come back to buy hyundai again.
marvinvideo
Jun 12, 2015
I had a great experience with the decision in getting my new Sonata Sport. The guys were so very helpful and great in explaining every detail about my car. Love the car.
GSLAVIN62
Jun 9, 2015
I worked out a deal with Scott over the phone as he bent over backwards to ensure that I received the best possible lease price for a loaded Santa Fe Sport. My salesman Jeff was friendly, thorough and a real pleasure to deal with. I would recommend Paramus Hyundai for a new car purchase and I highly recommend both Scott the Sales manager and my Salesman Jeff
HARRISB63
Jun 3, 2015
There has been an uneven experience so far.I asked for and was assured I would get 2 free oil changes, I have yet to get any certificate. I was told a check for my Honda would be mailed to me, I have yet to receive.I was told there would be no need to do anything else on my old lease except pay it off. I was not told that I would need to bring the car back to have a roof put in, until I made the purchase.
VALRK1
Jun 2, 2015
My experience was very pleasant. I would highly recommend the dealership as well as Bruce the salesman to my friends/family that are looking for a new car.
rob
Jun 1, 2015
best car sales man I ever dealt with in 10 yrs! Brian listened to what I was looking for and recommend exactly what I needed, i am very happy with my purchase. thx bud!
kimbol
May 29, 2015
I leased a Hyundai Sonata limited from Paramus Hyundai over the Memorial Day Weekend. I was in search for a car with many features as well as good performance. My Sonata has not disappointed! I had such a great experience with buying a a new car!! I especially thank Iggy, my amazing sales rep! He gave me several options and allowed me to choose what was best for me. Iggy made the leasing process simple and smooth. The rest of the staff was just as welcoming and helpful. I would highlyrecommend going to Paramus Hyuandai for your next vehicle purchase. Thank you, thank you, thank you!!
Saji
May 28, 2015
The Paramus Hyundai Staff and Dealership are professional, courteous and cannot do enough for the customer. They are not 'pushy', which is fabulous. They made my experiencing in leasing for the first time very easy. I cannot say enough good things about the salesman, Jefferson, the manager, Eric Bennett and all staff who assisted me. I will highly recommend Paramus Hyundai to all for your pleasant and professional salesmanship.Keep up the great job you do !Thank You.
YCASTRO24
May 28, 2015
Friendly Staff. Know their products. Good Environment. This is my second time leasing a car with this dealership and I always leave happy with their services.
KBISGEIER
May 27, 2015
Ryan was the best salesperson we have dealt with. I found exactly what I was looking for. I would recommend this dealership to my friends and family
JENNYMH127
May 26, 2015
I usually feel tense when going to car dealerships, but everyone here was so friendly and made the whole process much easier. Everyone I came in contact with was very professional and I did not feel overly pressured like at other places that I've visted. Very happy with my new Hyundai!
Darleen
May 25, 2015
Iggie and everyone at the dealership were very nice and helpful. My experience was enjoyable and stress free. I will recommend this dealership in the future.
evelyn pasichow
May 22, 2015
Most helpful. Always there for me. Highly recommend him to others. Quick and simple. Would come back to have him serve me or any of my family.
richardatariafx.com
May 20, 2015
Robert Gaudio, Service ManagerVery skilled, professional Customer Service representativeWorked with him several times, remembers my nameAlways makes me feel very welcome, solves all issuesExample of super service attitudeJoe Kandic, Service Counter AssociateAgain, very good Customer Service performanceExtremely courteous and efficientHope to see him again, next service appointmentDon, Courtesy DriverVery friendly, respectful, no hassle, immediate serviceGreatMy experience with Hyundai of Paramus has always been characterized by exceptional Customer ServiceVery impressiveI am amazed at the level of comfort with the service at every visitA mechanic held the door open for meThis is my new symbol of Excellence in Customer ServiceRichard Brown
carol sazer
May 18, 2015
After visiting several other dealerships and coming up empty, I then met salesman, Ian Kaufman at Paramus Hyundai. Ian made all the difference in the world. With professional expertise, product knowledge and maturity beyond his years, he worked with me and his manager to give me a beautiful and affordable deal that I could live with comfortably. I am thrilled with my new 2016 leased Hyundai Elantra and feel confident that if I have any problem with the car, that Ian is there front and center to help. I llok forward to a long association with Paramus Hyundai.Sincerely,Carol J.Sazer
tellme200
May 16, 2015
Worked with Iggi - very friendly guy, smart, and fast. Gave me a complete rundown of the features of the vehicle I purchased, and I feel I received a fair deal. Very willing to explain and help with any questions I had. Hats off to Rocco - the Gen. Sales Mgr - that helped get me a good deal. All in all, felt I was treated well and respectfully.
GlockFamily
May 15, 2015
I had been recommended to this dealer by my son inlaw who raves about them. I was lucky enough to have dealt with Eric Bennett and Vinny Incorvaia,while shopping for a new car. Well needless to say I left that day with a car for myself and one for my daughter! We love this dealership and look forward to dealing with them again! I highly recommend them! Honest and Reliable experience with No Pressure. I was educated on the vehicles while I was there and I know we made the right choice! Thanks Again Eric & Vinny You guys made car buying easy and enjoyable!
AmyatParamus
May 15, 2015
My husband and I would like to thank Paramus Hyundai! A few weeks ago we purchased 2 new cars.. We love it. We went in right after our friend Alexis had leased one from here and our son inlaw had reccomended them. they both said, go see Eric and Vinny, boy are we glad we listened! They are incredible, helpful and fast. I always dreaded car shopping the whole pushy salesmen and exhausting experience. not these guys! i love my new cars and i am recommending you give these guys a call when your ready for a change in vehicle! Love love love this place and the two guys who helped us out.
Cat food
May 14, 2015
Iggy Barreto was very professional! He was very pleasant and a great sales person. He was very freindly and helpful! He did everything to get our sale.Vinny & Louisa Natale
arce9
May 9, 2015
Iggi is very professional and detail oriented person also , an excellent sales manager Scott Rys .This is my second Hyundai and I'm pleased with the service department .
Carrate1
May 7, 2015
They are the most unprofessional Hyundai dealers in New Jersey!!! Wasted 2 days to agree on a deal that made financial sense for me to do! Once I agree the dealership was out of that particular car! The sales man proposed to give him one or two days and he'll have that car available for me! It took them a week and still no car!!!!!! TOTALLY WAST TO MY VALUEABLE TIME
etz555
May 3, 2015
Had my car in for routine service. Dealt with Annie R, the service advisor. Annie is always terrific; always explains the items needed based on mileage. Is extremely helpful and makes sure I am always satisfied. I continue to go to this dealer for service because of Annie. I feel I am fairly treated.
Cat food
Apr 30, 2015
Iggy and the sales team treated us like family. They were great. Going to get the sante fe when our lease is up on our Chrysler.Natale family
dori
Apr 28, 2015
My salesman is Kil-soo Lee who care for me more then 5 years already. I leased a 2015 SONATA Sport. Every time I requested something , he always provided excellent service to me. It is very difficult to find a perfect salesman nowadays, because they are always pushy and strong minded towards the customers. Customer service is definitely not on their mind at all. This is why I appreciate Kilsoo Lee from Hyundai or Paramus. He is so kind ,soft spoken and very helpful in providing excellent service to me. Also, when the car was delivered, Kilsoo Lee took his personal time to explain every function of this car to me. He also was excellent in providing customer service. Kilsoo Lee need to be recognized
segun
Apr 27, 2015
Iggi Barreto my sales consultant was very pleasant,knowlegeable and a great sales man.I sure had an awesome experience.I would definitely recommend u guys to my friends.
CRW
Apr 24, 2015
I am very happy to say that I purchased a car from this dealership and even though I don't have the best of credit they worked with me to make sure I left with a smile on my face. There was constant communication between me and my sales rep Iggi who made sure I got the best deal possible. Between Iggi and Rob Davidson the financial manager I was happy to be getting rid of my old car and getting into a new car with some added perks due to the previous owner.
kbergman
Apr 23, 2015
Iggy was such a terrific salesman and a huge help, so professional and knowledgeable. We will certainly be coming back to him in the future.
Roger H
Apr 23, 2015
It was a very excellent & pleasant experience dealing with Iggi Barreto - Sales consultant. He was knowledgeable, experience and honest throughout. I also, thank Rocco, the GM of Paramus Hyundai for giving me an amazing deal and making this smooth and easy. I will definitely recommend my friends and relatives to this dealership.
Chazz0883
Apr 20, 2015
They are the best!! Went to 3 other dealers and there is truly no place like this I can't wait to buy my next car so I can come back. They are truly patient, kind, wonderful group of people. We had the pleasure of working with Vinny And his team. I can't say enough good thing about them.
laurieann
Apr 18, 2015
Iggy, Scott, and Robert were very helpful and as a team helped me drive out my new car feeling satified the price was right! Thank you
bluesteel
Apr 16, 2015
I leased a Hyundai Santa Fe and I'm very impressed with the vehicle. I especially want to thank my salesman Mr. Colon. He was knowledgeable, pleasant and very helpful. I didn't feel pressured to make a decision and he really understood the type of I vehicle I wanted. He went above and beyond. I would recommend you to go to Hyundai of Paramus and ask for Eddie Colon. You won't regret it!
jbrito2424
Apr 15, 2015
The reason for my ratingVery satisfied with Vinnie's customer serviceHe explained and got us the car we wantedKeep up the good work
LH1275
Apr 15, 2015
Vinnie, did an incredible job in helping us with a car that would be the right fit for my wife. He understood what we needed & did a phenomenal job in getting the car at the right price which is within our budget. I have been a Hyundai buyer since 2007 & now this is my third car. I can honestly say that this was my best experience in purchasing a car. The service that i received from Vinnie will continue to keep me a Hyundai buyer especially at this dealership Paramus Hyundai. Keep up the Great Work!
Welenga
Apr 15, 2015
The salesman worked with me in getting just what I needed, and the best part is that it's within my budget. I bought this car for my wife and she love and actually enjoying it right now.Thanks my friend Vinnie.
shobh
Apr 14, 2015
Iggi takes personal care in delivering the vehicles And get the deals. He got my preferred vehicke personally when it was not in stock. He must be the sales person of hyundai paramus.
bacb2
Apr 14, 2015
I was very happy with the courtesy and professionalism of my Sales Consultant Iggy Barreto, and Sales Manager Eric Bennett. They made my business transaction with Paramus Hyundai very smooth and professional, and addressed all my questions and concerns.I would definitely recommend them, and Paramus Hyundai in the future. I'm a second time repeat customer.Regards,Brett Bullock
junior
Apr 14, 2015
Buying a car from Paramus Hyundai was a pleasurable experience, Vinnie understood that I had a budget and worked with me to get to a number that worked for the both of us. If interested in a Hyundai I would recommend Paramus Hyundai and Vinnie.
Rafael m
Apr 10, 2015
Just leased a 2015 sonata and I am very happy with my experience at Hyundai Paramus. Vincenzo Incorvia was great, knowledgeable and very nice. Got a great deal and loving it. Super recommend the dealer and Vinnie. ?
wkang
Apr 8, 2015
Leased 2015 Sonata - 2nd lease from JeffersonJefferson did a great job in getting me the price I was happy with. He made sure that I was completely satisfied with my deal, price, car, and service received. In his words, "I'm not happy unless you're happy, tell me what I gotta do to make you happy?"I told him what I wanted and he got it done.
manny
Apr 8, 2015
This is our 4th Hyundai. Eric Bennett has been our salesperson. He is fair, honest and answers all of our questions with patience. He is very professional but in a friendly manner.
Ms B
Apr 8, 2015
I had the pleasure of having Iggi as our salesman. He was most accommodating and patient, making sure that I left as a satisfied customer. I couldn't be happier with the Tucson we chose and would definitely recommend Iggy to anyone I know made us feel comfortable with his personal attention he gave to us. Thank You Iggy... You're the Best!! Christine Buchanan
Ralph L...
Apr 6, 2015
...just purchaseda Hyundai Santa Fe Sport Ultimate AWD...I read many bad reviews about this dealer but as I believe that I was well informed I decided to try them...what can I loose?...one can always walk away...Iggy my sales person was great no pressures at all....Reggie the sales manager has a great personality and his pressure was as far as providing abetter price on my trade and new purchase..finally Rocco the general manager was fantastic since he had the final word of approval....never felt pressure, we discussed pricing on trade as well as new purchase and met in the middle...after all they are all in bussiness for a profit and we all have to eat.....my advise get informed so you don't let a fair deal go by and try them...nothing to loose... Thank you guys ps: I do buy new cars about 3 or 4 years...my passion....my wife says thank God for a small favors!!...lol
Kreilly1991
Apr 6, 2015
For the first time in my life I actually enjoyed buying a car at this dealership. Everyone was very professional and friendly. Eric Bennett could not have possibly been any more helpful then he was. Vinny incorvaia was a great salesman and made buying the painless and easy. I recommend this dealership to anyone looking for a hyuandai.
El Vladi
Apr 5, 2015
Iggi is a real pro, very friendly, I did everything to help us get a great deal and vehicule we wanted.My wife and I can say Iggy is a reak Gentleman. He really took good care of us.we Got a full loaded santa fe 2015
svofan1
Apr 5, 2015
...we read many bad reviews of this dealer, but since they have been in business for a while and they are close to us..( we believe that we are well informed)...we decided to try them, what do we have to loose?....Well our expirienced has been magnificent, no undue pressure, just good negotiating skills on their part, as well as from us..Iggy was a great sales person, well informed and efficient from begining to end..Reggie, the sales manager was insistant and aggressive on his price offers that it made it impossible for us to walk away...and finally Rocco the general manager who made it all happened....I insist be well informed and that way you will recognize a fair deal.when presented to you..(notice I said FAIR..we all have to eat more than corn flakes for dinner)...try them at Paramus Hyundai, you will have a good expirience regardless if you buy or not from them...but be prepare they are very good on pricing and hard to resist..Congrats guys you did very good by us...Di and Ralph L...
jung
Apr 3, 2015
Iggi was so great dealer. He was so friendly and kindly. He helped me so much when I choose my car. when I buy a car, my situation was so bad. At that time, he was so helpful. I satisfied about my new santa fe!!!
AdamZ
Apr 2, 2015
Being in the car business, I have an understanding of how a professional car dealership should operate, and Hyundai of Paramus is definitely one of them. Dealing with Iggi, Scott, Reggie, and Christian, the business manager, was an absolute pleasure. This is my second experience with this dealership and it only got better. Flawless and quick process, as well as excellent customer service was simply icing on the cake. Definitely coming back next time around. Thanks guys and keep up the great job.
Harry
Mar 30, 2015
Found the perfect 2014 leftover Santa Fe Sport and negotiated a good price. When I went to pay what we agreed on, they added $199 because 'All of our Hyundai cars have pre-etched windows'...so there is no chance of removing it, or it's cost. Be sure to calculate this extra hidden fee in, when negotiating with them. I financed $15,000, applied $5,000 in cash plus a credit card payment, and gave them an additional $15,000 money order from my savings account (had that money thanks to a recent inheritance). Boy was I surprised to read their letter, stating that they had sent the IRS a notice that I paid $36,000 in CASH for my car!!! Not $5,000 but $36,000! We went down and talked to the managers who were so helpful when we wanted to buy the car, but they decided if a car is paid with a money order (actually their requirement--they do not accept regular checks), then the full payment is considered Cash. When I wrote Hyundai in Arizona, they were unable to offer any assistance, because they "have no authority to intervene"--unlike Ford Motors in Detroit that always had helped me with concerns/problems. So--my suggestion when buying...remember you'll get hit for the hidden $199 for etching, and DO NOT pay with any cash or money orders from your bank, take the financing, then pay it down with a regular check, when the payment card comes in.
Mwu72
Mar 28, 2015
Iggi was great and immediately saw I'd done my homework and wanted to get down to brass tax. One test drive, a conversation and a few texts later I had a great deal on a lease for an Elantra. And when I came in to pick up the car Iggi had all the paperwork ready for me so I was out of there in a half hour. Overall great experience. Mike W
Nancy
Mar 20, 2015
If you go to Paramus Hyundai, you must ask for Iggy. He's wonderful. Did everything he said he would and more. I've purchased other makes, but this experience was the easiest.
lokitasil18
Mar 19, 2015
Great customer service...thanks Iggy.. I am really happy with my car!!I would recommend to my friends this dealer. I had a great experience.
Tmcgarry
Mar 19, 2015
Iggy is wonderful. made sure me and my husband came to an agreement. He worked really hard and made sure we were happy. he really cares about his customers being happy! Chris the finance manager was great too. Both were patient with questions and thorough with answers. I would certainly recommend Iggy to any of my family and friends. love my new car.
David Adelson
Mar 14, 2015
My son brought car in for a tire problem that was cover by insurance and left with a 1200.00 bill. They performed 15000 mile service that would cost less than 400.00 at other Hyundai dealers. The 2 items that took me over the top was they said he need a ac vent service and charged 232.17 and he need Nitrogen in tires that when the car was bought free air was good enough. This service department takes advangage of people. My recomendation is to go to another Hyundai dealer.
DSA
Mar 14, 2015
My son took my 2014 Sonata car in for a tire repair that was covered by insurance and was taken advantage of when they up sold him a 15000.00 mile service for over $1200!!!! Showed the bill to another dealer to find out how much the service should have been, They said hope you did not go to Paramus they up sell everyone that are not knowledgeable about cars. They said that he need a A/C flush for 232.17 a Nitrogen tire fill for 80.86 ( did not come with car to start free air was good enough) That is to name a few of the up sell. Called to complain spoke to the service manager about it and was very disappointed with her answer. Sorry we can't do anything!!! I was not looking for a full refund I was looking to be discounted the unnessary service that they said they performedIf you are reading this I would strongly recommend to go to another Hyundai dealer.
Melissa
Mar 14, 2015
This is my 3rd car that I have leased through Paramus Hyundai. Iggi and Eric the Sales Manager helped me get a great deal and I received excellent customer service. Iggi was very knowledgeable and friendly and made the whole leasing process run very quickly and smoothly. I would definitely recommend to ask for Iggi!
xenote33
Mar 13, 2015
Went in just to shop sround because my credit was not the greatest and didn't think coming out with a new car would be possible. Iggi the sales rep did wonders to get me the fully loaded car while Eric worked wonders with getting me the best payment deals. I told him my budget and asked him to do his best. I got s great deal a fully loaded car exactly as I wanted it and within my budget. I feel great to be a car owner thanks to Eric and Iggy.
Saborlateena
Mar 7, 2015
This was a smooth transaction & a great value! First off I'd like to thank Rocco which started by taking down the necessary info & I explained to him exactly what type of car I was looking to lease.. Also delt with Eric which was very generous & patient with me. I'd like to thank Vinny for taking time to show us the car & answered all my questions. I cannot forget to mention Paula Colon for helping me thru the process till the end. Everyone I mentioned were very helpful & will definitely lease another car from them again. Will recommend friends & family to this dealer. Great Experience
Dmr
Mar 5, 2015
iggi is great!!! I would highly recommend him. He got me the car I wanted for a great price. He is professional and extremely reliable!!
Maria
Mar 5, 2015
Vince was great he answered all my questions and helped me with everything I was looking for. If you are looking for that right person I recommend Vince!
Diana
Mar 3, 2015
I was looking to finance a car instead of leasing, I made an Appt with Vinnie and he really worked out for me. He partnered with Robert and look for different choices to make me happy. Certainly Vinnie went beyond expectations and help me to find the best option according to my budget. I rarely do reviews but in this case is important to let people know how good my salesperson was. I already refer a few friends over. Thanks Vinnie!!
Achal
Mar 1, 2015
Ignatious is the best car sales rep that i have ever worked with. He is very friendly, straight forward, knowledgeable and helpful. The entire experience was very smooth and customer friendly. The entire team at Paramus Hyundai was very courteous. I will definitely recommend Paramus Hyundai to any one looking to buy or lease a car.
mokeybabe143
Feb 27, 2015
We walked into Paramus Hyundai just to browse and walked out with a lightly used (less than 6,000 miles) 2014 Hyundai Accent! We loved our sales rep, Iggi; he was wonderful to work with! We have nothing but positive things to say about him! He is the reason we give a 5 star rating to this dealership. Had a slight mis-communication with the financial department when it came to the financial portion of the deal but nothing that would turn my business away for future leased/financed cars as long as Iggi is still our sales rep. Again, thank you for your help Iggi, you were wonderful and are a huge asset to this dealership!
kevin
Feb 24, 2015
I was looking to get out of my 2005 civic and Vinnie really did his best to help me. He was thorough and honest. I would recommend this dealer to anyone who wants to buy a new or used car. Make sure to talk to Vinnie
DavidE7
Feb 15, 2015
Doing business with Vinnie Incorvaia was a pleasure. I found him friendly, informative, helpful, and straightforward. He persuaded me to lease my second Hyundai Sonata. So far, this car is proving to be even better than the first one, which I liked very much.
shaaron
Feb 12, 2015
Came in 2/6 with my husband and 2yr old daughter and was immediately approached by Iggi. He was very sweet, nice, understandable, knowledgeable and passionate about his job. He told us what would be good in our situation and assist us very well. He was extremely kind and friendly with my daughter which I know is very stressful she's a hyper 1. But I would recommend him to anyone purchasing a vehicle he's the guy for the job. Thank you Iggi and appreciate your follow up letter. We all love the limited edition I love it even more :)
nicmay
Feb 10, 2015
My husband and I happened to pass by this Hyundai dealership. We have decided to check the Santa Fe SUV. Iggi cheerfully greeted us and offered his recommendations and thoughts about the SUV. He is very knowledgeable and very easy to talk to. We felt that Iggi paid attention to our questions and concerns. He is warm and caring. I would.definitely recommend Iggi for Hyundai questions. ***My only disappointment is that the monthly payment could have been lower (I was certain of it) especially with the down payment collected at that time.
kiran
Feb 6, 2015
I was helped by Mr Ignatious , he was very helpful, friendly and informative . It was very obvious that he takes his job serious, he was very informative with all details of a Hyundai car. I have been the owner of a Hyundai from several years , but I never knew certain details Hyundai had to offer , he took his time and very patiently explained to us the many benefits with Hyundai . He made the whole experience less stressful and an easy walkthrough in buying a car . Want to have a good relaxing and tension free car buying- Iggi is the one .
Mrodriguez
Feb 6, 2015
As a first time buyer of a new car Vinnie provided me with a great deal, price was great and I walked away with a brand new car. I was very pleased with his service he did a great job on helping me. I recommend him to everyone he is the great deal.!
jpwonder
Feb 5, 2015
Thanks Rob Weber(sales) and Eric Bennet(manager) for all your help. I love my new Hyundai and you guys really made everything so smooth. Thank you so much for your honesty and hard work to make this happen for my family. From start to finish I really could ask for anything more. After doing so much research i am glad to say you were able to get me the best deal!
john corcoran
Feb 2, 2015
Vinnie called about a deal. I showed up, drove away a dream car. Quick and Easy. Great price.Felt like Vinnie's only customer. WOW!
bb1982
Jan 29, 2015
STAY AWAY FROM THIS DEALERSHIP! They scam you into deals that you regret afterwards.. all of them, from the salesmen to managers bunch of scammers at time of my lease-end, just to sweeten the deal they promised me that Hyundai would waive $500 from my wear and tear on my car if I get a new lease. Not only did the company deny such a claim later, the dealership also denied it several months later.. Boycott this place so they all lose their jobs and go bankrupt cause that's what they deserve!
John
Jan 29, 2015
Vincent Incorvaia was a most helpful and informative sales consultant. His explanations were clear and transparent. His outgoing and friendly nature was a real plus as well. My husband and I are so pleased with our new Sonata purchase. We are return customers as we had purchased a Hyundai Santa Fe seven years ago and have been very happy with it. It is still going strong. We are so pleased to have been helped by Vincent. He is wonderful.
Norman
Jan 21, 2015
Annie is very proffesional and helpfull! They do what the say they are going to do and you get your car at the promised time. And the cost iis what they say it will be.
Stacialavonne
Jan 19, 2015
Iggi made me feel very comfortable making my purchase. Very knowledgeable and friendly. He really takes the time to explain things. Five star service!!! Thanks Iggi!
KT
Jan 19, 2015
Iggi was very knowledgeable and friendly. He was also extremely thorough in demonstrating the features of our new car. Continued follow up also a bonus! Thank you!
bartholomea1
Jan 18, 2015
I experienced the best service ever by Vinnie. I am very happy with my new car. He made everything so easy and stress free. Thank you so much !!!!
hperez
Jan 16, 2015
Vinnie was great and he helped me with the trade-in of my vehicle. I would highly recommend him in particular, as well as the dealership.
smart buyer
Jan 2, 2015
I had a appointment to look at a used vehicle. Assuming that since I had an appointment the vehicle would be prepped and ready for sale. I was astonished to learn that a Hyundai of Paramus associate was using it as a daily driver. I was further astonished to find that the car was filled with the associates personal items including cigarettes complete with the odor and ashes throughout the car. This was confirmed to me when I discovered that the "internet" price is non-negotiable and this dealer adds all kinds of fees totaling up to $4k over the listed price. Lost my business along with anyone I know.
BigBen
Jan 1, 2015
Annie Ramaglia, excellent as a service specialist. She is very professional in the work that she does. Hyundai of Paramus you need to be proud of her knowledge of how she handles the customers and explain every detail.The only thing I can say is grade A service............................. with a smile.Mr. Carmen W Benson
csdeaun1atgmail.com
Dec 31, 2014
Annie is amazing, warm, friendly and very helpful. Hyundai is blessed to have her as an employee. I always have a great experience when I take my car in for service. She is very knowledgeable of what is going on. She keeps me up to date with the status my car.
Sergio
Dec 30, 2014
We had a very nice experience leasing our car at Hyundai of Paramus. The best impression was the attentive service we received from Rob Weber. He guided us through the whole process in a friendly manner and very professionally he responded all our questions. We had an idea of the car we wanted and Rob helped us in selecting the one we finally chose. We came out very happy and are enjoying our car a lot. We will definitely recommend Rob's service at Hyundai of Paramus.
lkjdflkjf
Dec 30, 2014
The customer service at Paramus Hyundai is always excellent and my service agent (Annie) helps me understand what service/repairs are needed and why. I'm always trying to save a buck and their prices aren't great overall, but Annie lets me know what my different repair options are and which are needed now and which will be needed later on. I appreciate her understanding and consideration of my cost whenever I come in.
EXBIMMERFAN
Dec 29, 2014
I have to say that Vinnie, made my experience so quick and easy. I love this place. I went from two high end BMWs to two brand new beautiful Hyundai. I got the new Sonata fully loaded and the SantaFe GLS Loaded too. WOW. What a sweet ride and looks good too. Me and my family want to say Thanks to Vinnie and the managers there. Thank you for everything.
sara1985
Dec 29, 2014
I had my 2009 Santa fe in for maintenance when annie ramaglia my service advisor told me I needed about $1,500.00 worth of work she made me filly comfortable with everything thank you agian annie ramaglia your the best!
TraceyG
Dec 29, 2014
Had another great service experience . . . all thanks to Annie! She greets me with a smile, and by name. I always feel well taken care of -- she explains everything that's being done - and breaks down the costs. Annie also checks for any outstanding recall items, and keeps me updated on how the service is progressing . . . respectful of my time. I deal with the public so I know how difficult it can be to offer service with a smile . . . yet Annie does . . . every time!
Road Warrior
Dec 26, 2014
Salesman Iggy B. and Sales Manager Marc H. made the new car buying experience virtually stress free. As a customer at Paramus Hyundai I felt the process was fair in terms of pricing and negotiating the purchase was quick and hassle free. They were able to offer a great price and tremendous value at the time of sale and they continue their outstanding customer service post sale.
Arleta
Dec 23, 2014
Vinny made my first visit to Hyundai of Paramus excellent from start to finish. He strives to provide the best service and listens to what his customers want. I decided to lease a Sonata and Vinny was very helpful in finding the right vehicle for me. He made the process quick and easy! Would definitely recommend Vinny to friends and family!
Frank
Dec 22, 2014
My family has been loyal to this dealership for a while now. I just purchased my third car from Hyundai of Paramus. My experience with them is just great. Vince Incorvaia aka "Vinny" is a great and firendly salesman, he works things out for you making the whole buying/leasing experiencing a lot easier. Also one thing that I need to point out is "PRICE". Vinny gives you the best price, "UNBEATABLE". I told him that I had a budget of $$$, and he made me walk out with a brand new 2015 sonata without exceeding my budget. Like I said i recommend this dealership and most of all go see Vince Incorvaia if you want the best and most affordable Price for a car. Just tell him what you want and he will make it happen.
MJS_1
Dec 22, 2014
I had my first experience at Hyundai of Paramus three years ago when I leased a 2012 Hyundai Veloster from Vinnie Incorvaia. With one month left on my lease, I decided I wanted to buy out the car. I reached out to Vinnie, set up my appointment and within 90 minutes I was pulling out of the parking lot with the purchase complete. I am very pleased with the financial details of my purchase and even more pleased with the courteous and professional service I received from Vinnie and the rest of the staff at Hyundai of Paramus. If you are in the market for a Hyundai, I strongly recommend you stop by Hyundai of Paramus and ask for Viinnie.
jdgmail2016
Dec 19, 2014
Annie Ramaglia is great as a service advisor. She always helps me to do the needed services to extend the life of my vehicle. She also will be sensitive to my cost concerns and will tell me which services I can put off or should take care of. I would recommend her to other car owners, especially new car owners.. Thank you Annie.
rmaurici
Dec 18, 2014
See Dashawn Freeman in Sales, he is personable, knowledgeable,reliable, honest, someone who is in your corner. John Lamana Service Manager, old school knows his stuff, friendly, an asset to this dealership. Heather, Customer Service Manager problem solver, good follow-up skills Rich Maurici / 2015 Sonata
Stephanie Villamizar
Dec 16, 2014
If you want to deal the laziest sack of animals in the world you must go there. The salesmen there are so rude and work at their pace. Their level of professionalism is the worst I have ever encountered.not only did they have me there and loose a whole day of work I know that there are was a gentleman the a long time ago and this was about 4 years that was an excellent salesman and sold me a Honda Civic Coupe but I have to say the men that work there are by far pleasant.
mzumbo
Dec 16, 2014
As a woman walking into a dealership by herself can be very intimidating but I had nothing to fear, Vinny made me feel so comfortable and welcomed. Especially after I was in a bad car accident i really was not in a good mood shopping for a new car. I got a great deal on a certified preowed Sonata and i love it. Thank you Vinny! Best review of all is that mother loved him. All of the employees where friendly and helpful. I would highly recommend this dealership!
Cee Cee Uvsitzky
Dec 15, 2014
I recently purchased a Hyundai 2012 Genesis Coupe, and I had the opportunity to do business with Vincent Incorvaia. He was a pleasure to do business with. Hes customer service was amazing, and I would highly refer him to any new customers who would like to buy a new car. As a dealer he presented himself very professional but was still able to be humorous within our conversations. I really appreciated how out of of the 3 Dealerships that I have already viewed before stopping at Hyundai, Vinny was the only Dealer who was on the same page as I was and knew from the start that all I wanted was a nice car that was in my price range and for me to get it as soon as possible. Thanks for all the help!
Rdpeppe
Dec 15, 2014
I went to Hyundai of Paramus to look for a new car and trade my 10 year oldSante Fe in. I met with Iggi and we agreed on a 2015 Hyundai Elantra, I hope on all future cars he will always be my salesperson. Professional, honest,friendly and no game playing. I told him what I needed and he provided far above my expectations. And even driving off the show room floor I know I can contact him at any time for any of my needs I would also like to mention Annie in service, she is a pleasure to work with and the reason Iwill continue to service my car at Hyundai of Paramus.
tienstafoi
Dec 15, 2014
I drive from New York and go to New Jersey to this dealership because their service is that much better. Annie always breaks down the services needed, the cost of each, and explains the urgency/importance of each. She isn't pushy or aggressive like people at other dealerships and service locations can be, and always works with you like a real person, not just a customer.
mary firsching
Dec 14, 2014
I switched from another Hyundai dealership to have my car serviced at Hyundai of Paramus. Annie's customer service andattention to detail convinced me that I made the right choice. She took me under her wing and made she I understoodthe service being done on my car. Customer service at its best! Just wish the dealership provided a loaner when I bringthe car in for service.
Kim
Dec 13, 2014
I visited Paramus NJ Hyundai dealer to have oil change of my Genesis. CSR checked recommended service of the car based on the mileage and explained to me why those services are recommended. Waiting area is clean and warm (it was very cold day) and they have nice coffee machine. They also offered shuttle service to the nearest mall. I gave 4 stars to the quality of repairs since I just got the service and need some time to drive around to feel the car. :) Overall very nice facility with friendly people. I would recommend to people I know.
kevin.tyler.1447
Dec 9, 2014
Iggi was a great and very friendly sales person. Everything went smooth and he got me the deal I wanted. I would absolutely recommend him and rt 4. Hyundai to all of my family and friends. Great overall job!
bmarin
Dec 4, 2014
I purchased a 2013 Sonata from Vinnie and he was a pleasure to do business with. He very professional and personable. He also patiently worked with us for several hours to help get me on the road. I will definitely refer him to family and friends and will be returning with my mother when her time comes to purchase a new car.
Luciaaaa
Nov 29, 2014
I purchased an Elantra 2015 from Vinny and the process couldnt have been any easier! Vinny did an exceptional job! He was knowledgable, quick, and efficient. I am so happy to have gone to Hundai of Paramus.
CrH
Nov 26, 2014
Went to see a certified pre-owned Santa Fe Sport. Car was as advertised, in great condition. Staff attentive and helpful, had to wait a while because they were all busy with other clients but wouldn't make too much of a complaint. Free coffee was great and the facilities were pleasant which was good since I ended up being there for a couple hours. Drove away with the car the same day.
re03105
Nov 23, 2014
Vincent (Vinnie) was our consulant he worked with us for many hours to help make this deal possible also getting us a fair price for our Trade-In . I would reccomend that any one in the Market for a Car go see and ask for Vinnie Incorvaia Now for Hyundai Cars these cars offer a Super deal for the Money and will make you happy with Price and Warranty Best RegardsRegis & Gina
denise78
Nov 20, 2014
Vinnie was so friendly and honest,he really try to help us to buy a car. before I purchased my car from him,I stopped by other dealers but they didn't even want to help or sell the car.
jsonye610
Nov 20, 2014
Working with Vinnie and Eric was the best experience I ever had leasing a car. They were both very professional and friendly. They worked together to get the best deal possible for us. Vinny really listened to what our needs were and got us into the perfect car for us. I would recommend them to anyone looking for a car.
darlenepimpinella
Nov 17, 2014
My lease was due to expire soon. I was hesitant to go back and start a new lease but with the help and patience of Vinny and Mark - I was put into my 2015 Sonata within 2 days! Vinny was soooo patient with me and my husband and answered all of our questions. Vinny made the transition very easy and I am now driving in my new 2015 Sonata! Great car! But I would not have been able to do this without Vinny's help and guidance. Thank you, thank you, thank you! I have already told my friends about this dealership and the very nice people that work there. They really do care.
Edgbanite
Nov 17, 2014
My friends has often warned me not to trust any car salesman. Well, people meet Vinnie Incorvaia and that thinking will change. Honesty is his way of life and selling cars is just his work. If you ever plan to buy a car, I beg and plead you go to Paramus Hyundai and ask for Vinnie, I guarantee, you will walk out happy and smiling and referring everybody you come across to go buy a car from this good old kid. Alas, we still have salesperson in this age that dignifies honesty and class.
pattysteg
Nov 17, 2014
I stopped in with my husband, not even sure if I wanted a Hyundai, but once we met Vinny, he showed me the perfect SUV for my needs (Santa Fe Sport). He had one with a great color/feature combination, and even though it had just arrived at the dealership, he let us take it out, showed us al the features, and had it prepped and ready for us to take home that night. The lease deal was more than fair, we got a good price for our trade-in (a 10 yr. old Tucson) and we were especially impressed with the friendliness and professionalism of the entire staff (not like some other dealerships we visited). We would recommend this dealership, and Vinny, to our friends and family. In fact, my husband intends to go back there next year when his lease is up. Thanks Vinny! Pat S.
erdi
Nov 14, 2014
Vinnie helped me to make a new lease for Hyundai Tucson. He is good. Get in early though has many customers and manages them simultaneously. Price and terms of the lease seems reasonable and other people I interacted they are very professional. Did not feel the sales pressure of a typical auto dealership which is I value a lot.
naveen123
Nov 10, 2014
I went there to lease a car with my limited budget .Iggi was very friendly and was very patient to address all of my questions on lease Vs. Financing the car. At the end I got a nice deal with which i was very happy and ended up going back with my new 2015 Hyundai car. Our deal happened at 9:30PM, and Iggi, took an extra step in explaining the features and we continued discussion till 10:30 PM, and still he was active. I like the energy and enthusiasm of the guy and would recommend him for anyone.
caravella66
Nov 8, 2014
Came in to check the rates for a Hyundai Lease. Got the first Estimate.Told them my Budget and they worked the Price till I couldn't refuse the offer.Guess what....I left driving my new Elantra. Thank you Ignatious.....
shannduff
Nov 6, 2014
When I came to the dealership I had no idea what I needed or wanted but Vinnie was great and really helped me find my perfect first car at an ideal price!
ras2012
Nov 3, 2014
fantastic, quick, and efficient service! MY husband and I were searching to lease an SUV that had all the features and stayed within our budget for our growing family. Vinny and Eric made it all possible. WE got the best price for leasing a Santa Fe with all the amazing features that Hyundai has to offer without breaking the bank. There was no pushing- just educating on what Hyundai had to offer. Like I stated before, we went to other dealerships prior and no one gave us the wonderful service that Paramus Hyundai did. They made the process simple and efficient and I love my car!!! As a mom of 2, my everyday road trips are that much easier thanks to Eric and Vinny!
Ozzievette
Nov 1, 2014
My wife & I purchased a new Santa Fe Sport 2.0 Turbo from Vinnie. He was an absolute pleasure to work with. We both found him informative, professional, Vfriendly and eager to please. He made the buying experience extremely pleasant.
Nayeem Mohammed
Oct 29, 2014
Excellent Service and good price. Was so happy to be here. "Iggi" was very knowledgeable and also very professional. No one was trying or pushing to sell extras that is what I like the most. I would definitely recommend to anyone. Overall 5 star auto buying experience for me.
jaecee1166
Oct 29, 2014
I leased a new Santa Fe from Hyundai of Paramus last week and had the pleasure of meeting and working with Vinnie and Phil. Vinnie was very informative, patient and had great follow up. I asked many questions as this was my first leasing experience. Prior to visiting this dealership, I had done a lot of research and drove several competitive vehicles. Vinnie understood what my preferences and needs were and Phil assisted with the final terms and agreement.I would definitely recommend these gentlemen as well as this dealership. Janice Hickey
Jez Alves
Oct 29, 2014
I purchased a used Honda this past weekend at this dealership. Vinnie Incorvaia was my sales person. My experience with him and the finance team was very pleasant. I was eventually given a good deal from the finance team and was very happy with that. However, I felt like they held back on providing me information until I had signed for the purchase of the car. Like the CarFax, what my interest rate was/monthly payments etc. Of course, this was my fault for singing without that information, but I did ask for it.
tmz48
Oct 27, 2014
We had Iggi Barreto as our salesman he was great from start to finish. It was a pleasure to meet and to deal with. He knew what I wanted and did everything to satisfy them. I recommend you ask for Iggi when visit Paramus Hyundai.
Jay Bhatt
Oct 19, 2014
We had excellent service at Rt 4 Hundai Paramus becoz we were very lucky to have Iggi Barreto as Sales consultant. He is very very friendly, trustworthy guy. He explained in details of my car option to buy or to lease. He had through knowledge about the feature of the car and he spent lot of time to showed the car's features. At last after finalized all, we feel he is a friend more than sales consultant. If you visit RT 4 Hundai Paramus I strongly recommend Iggi to be your sales consultant.
krogan
Oct 17, 2014
My salesman Vinnie Incorvaia was GREAT! He went out of his way to work with me to get a great price on an absolutely amazing car. He was honest, straight-forward and a pleasure to work with. I would highly recommend him to friends.
cendres
Oct 16, 2014
I recently bought a 2015 Sonata and my salesman was Iggi Barreto. He took the time to explain all the features of the car multiple times, was very courtesy, caring, and very friendly, and feel I can really trust him. After test driving the vehicle, I then brought my husband back to the dealership and we were able to finalize the sale with Iggi. He took much time to explain everything about the car to us that I felt confident that I made the right choice. I would highly recommend this dealership and if you can request "Iggi" you won't be disappointed. I feel he is more then a salesman and has become a friend.
maaskeenan
Oct 16, 2014
Iggi Barreto helped during my experience leasing a Santa Fe. He was extremely kind, helpful, and honest. When you visit rt 4 hyndai ask for Iggi.
lgbowman56
Oct 14, 2014
We would like to thank our sales rep. Vincent Incorvaia, he was courtesy and understanding of our needs and wants. He took the time to listen and explain everything to us. He got us a good price on the car we leased and the car has everything we wanted in it. On a side note, we forgot something at the dealership and Vinnie called us and that night after work he drove out of his way to our home to return it, he said he didn' want us to make the trip back to the dealership. Vinnie truly goes above and beyond for his customers. Thank you again Vinnie.Gil and Louise
sarakate20
Oct 14, 2014
We recently bought a Certified Pre-Owned Hyundai Elantra from Paramus Hyundai. Vinnie was very helpful throughout the process and we did not feel highly pressured as we had at other dealerships. So far, the car has been great!
vitod
Oct 12, 2014
Thanks to my salesman Mr Vincent Incorvaia, my experience leasing a new Hyundai was a pleasure, he even bought me soup for lunch. Vincent worked up a great deal for me so that in just a couple of hours I was driving home in style in my beautiful and affordable Hyundai Elantra.
jonathan.levine2
Oct 12, 2014
I had an amazing car buying experience at Hyundai of Paramus from beginning to end. My sales person was Ignatious Barretto who walked me through every detail of the process as well as showed me all the features of the car twice. It was 5 star customer service. I am extremely happy with my new car. This is my second Hyundai. The last one I had was from 2006 and all the new features including satellite radio, blue tooth and seat warmers make this car feel like complete luxury. I had no problem with financing and everything went as smooth as possible. I highly recommend this dealership, car and sales person.
LCoy
Oct 9, 2014
This man tried his hardest to get me approved with my horrible credit. Unfortunately after a couple days of hard work I wasn't able to. But soon I will definitely be going back to him as he was so friendly, completely trust worthy and hard working. Thank you Vince for trying to help me! I will be back very soon!
salimiddrisu
Oct 9, 2014
"Great buying experience"We purchased a 2012 Honda Pilot from this dealership, Vinnie was our sales rep and from beginning to end we couldn't have asked for a more helpful person. Vinnie handled us with respect and gave us a great experience. he worked with us to ultimately agree on a great price and was true to his word in every aspect surrounding the sale. All around we had a great experience with Vinnie, and we will highly recommend him to all our friends shopping for cars in the future"" Salim and Sadia Iddris Riverdale, New York
Bernice Hughes
Oct 6, 2014
We purchased a Nissan Rogue from here, Vinnie was our sales rep and from beginning to end we couldn't have asked for a more helpful person. Having shopped around at other dealerships in the area, Vinnie by far made us feel comfortable and unrushed in our decision to purchase. Once we had agreed and signed on a price we discovered a minor dint in the car, Vinnie gave us an amazing good will gesture and agreed to have the dint repaired. We drove the car off the lot that day and a few days later Vinnie organized for the removal of the dint. All around a great experience, true to his word, would highly recommend Vinnie for your next car purchase!Bernice & Mark
Christina Mosca
Oct 6, 2014
Con 2014loved loved Vinnie, we recently just purchased 2 cars, one used and one new. Vinnie was so helpful and very patient with us. He took his time with us and never made us feel like it was just a sale. He worked with us through everything. I was very pleased with Vinnie and with Hyundai of Paramus. I would highly recommend Vinnie to my family and friends. Everyone there was so great and nice. They made you feel very comfortable. Vinnie made sure that we wouldn't leave until we were happy and got exactly what we wanted. Definitely highly recommend this place in the future for anyone and if ever need anymore cars will definitely go back there.
Christylzs
Oct 6, 2014
I came into the dealership apprehensive and unsure if I would be able to have my desired vehicle. I did not believe I could handle the payments needed clarification about some things before making a decision. I left very well assured and was well taken care of in the total process, all questions answered clearly and patiently. The overall experience was great, Vinney worked diligently in getting me in the car that I wanted...I would recommend him to any friend or relative when purchasing from them...thanks again for all your help and insight. He still checks on how the car is treating me ??. The entire staff that assisted him was helpful Clemmy and another sales rep...sorry I can not remember his name, they were all awesome! I am forever grateful...
phlehr0311
Oct 5, 2014
Our sales rep Henry Heiss was a pleasure to deal with. Straight forward, not a pressure seller, and knowledgeable of the product. Having been to other dealerships I can't say the same thing about my experience there. Henry got us a very good deal and we were able to lease two cars at a very good rate. Thank you Paramus Hyundai and thank you Henry!
NatalieG2014
Oct 3, 2014
Loved, loved, loved dealing with Brian Gombocz! From start to finish there was no hassle and a true gentleman! Took the time to make sure I was happy and that I knew how each feature of the car worked and followed up to make sure I was happy. Make sure to see Brian, you won't be disappointed! Thank you Brian for making this car buying experience so pleasurable!
BeckyDeLaCruz
Oct 3, 2014
From start to end our Hyundai sales rep was honest, professional and knowledgable- no BS what so ever, very straight forward, helpful and a genuinely nice person! We had been to a lot of other dealerships and our experience with this dealer was by very very far the best service & best price. We absolutely LOVE our new Hyundai Veloster!
kip562
Oct 3, 2014
vinnie worked very had to close my deal. i was not ready to buy but i did and i will reccomed him to my friends and family.cliff mitchell
IGEFTER
Oct 2, 2014
I am highly recommending HYUNDAI as a BRAND and this particular dealership as a PLACE. Came to compare / estimate replacement of my ending lease; Gotten an excellent offer for Hyundai; Truly expect More for Less!!!Mr. IGNATIOUS "IGGI" BARETTO was my Guide for the whole process and if anybody ever needs a Knowledgeable, Extremely Friendly, Highly Professional, Straightforward & without any double bottom Leasing Consultant - he will be your MAN. I have to stress here that the whole Team at this Dealership assisted me Tremendously; worked really hard to retain me as a returning client - I'm coming back again 36 months from now!Sincerely: I. Gefter, MD
joy.oliveras
Sep 29, 2014
We were sold options that the car didn't even come with, agreed on one price per month on a lease, then we met with the finance guy to sign paperwork, and he told us the price agreed upon did not include tax and title fees. Which came to $22 more PER MONTH? After the fact, we were told that they were known for this trick.To make matters worse, it's a Lemon! Back in service for third time! Engine feels like it is failing when accelerating into traffic. It stalled so hard that I almost hit my face on the steering wheel (my 2 small kids were in the back seat when it happened) and then almost got t-boned by oncoming traffic!! We've been complaining about this issue for MONTHS, but since "they were unable to duplicate the issue" they returned the car to us each time without even touching it.. Mostly because the dealership is located at traffic jam central/Rt 4 in Paramus. How do you "duplicate" an engine issue if you can't exceed 15 MPH?NOW all of sudden they can duplicate it, but state that we beat on the car, and so it's our fault. I'm 40 years old, live in NJ traffic, and usually have my kids with me. It's a $400 repair, and we are leasing this car.The District manager denied our claim to have this covered under the 10 year warranty, and we were advised to submit claim to Hyundai Corporate. You know what they said? Call the better business bureau, we can't help you.Incidentally, I googled Hyundai complaints, and wouldn't you know there are MANY cases of this same issue, each time diagnosed differently, so as to avoid Lemon Law claims, I guess?Please, don't do it to yourself. You deserve better. You do.
junction77
Sep 29, 2014
I could not have been more pleased with my experience at Hyundai of Paramus. From the moment I walked in the door, I was treated with professionalism and respect. I wanted to lease a Santa Fe and Dashawn was able to get me the EXACT car I wanted at an excellent price. He even located the car for me at another dealership and was able to get it for me in just a matter of days. Dashawn and the staff at Hyundai of Paramus made the entire experience palatable and I would not hesitate to return there again and I would absolutely recommend the dealership and Dashawn in particular. Thank you Hyundai of Paramus!
Lizette Baumgartner
Sep 29, 2014
Arrived looking for an affordable car for my mother. Was shown a number of options, all of which were great. We finally settled on an Elantra with all the bells and whistles. We all loved the car and I know my mother will be safe and happy driving this vehicle. Vinny Incorvaia was a real pro, explained all the features and was really great with Mom. We got the car at a fair price and processed all the paperwork quickly. I would certainly recommend Vinny and Hyundai of Paramus!
Megan Cooper
Sep 29, 2014
I leased my new car a few months ago and from day 1 on there has been issues with this dealer. First of all, the salesman was very inexperienced and somewhat immature. He was talking to me the entire time I was on the phone with the insurance company and I had to keep asking him to be quiet so I could hear the information the Insurance agent was giving me and asking me for. Secondly, when I went to sign the lease for the car they basically rushed me in and out because it was late and didn't want to stay. And I'm not just being a baby, they had me go into some room to sign the paper work and while I was in there going over it they had someone vacuuming around me, while the rest of the people stood outside the door. Also, I returned my first Hyundai to them in exchange for my new Elantra in June. They told me they were taking my car as is ( I was over in mileage and also had some scratches on the body). I handed over the sonata and that was that. Well the next day and for several days after I got multiple phone calls from the dealer, and the salesman himself stating that I had never given them keys for my old car and that I needed to supply them immediately. It turned out that the salesman had lost them.In addition I noticed there was some scratches and imperfections in the paint on the front of my new car and asked them to take care of it since it was obvious that I didn't do it. They told me I could only drop my car off on Tuesday mornings that were very sunny (that is a direct quote) and that they could complete the work then, but only if these guys came that did it. So basically I had one day a week and had to base it on the weather, and whether or not some guy showed up. Awesome. So needless to say that still isn't done.Also, it took them over a month to even set up my account or notify the Hyundai Corporation that I had handed in my old car. So at one point the corporation was calling me because my old car was coming up as unreturned which meant it was kind of stolen, and my new car wasn't assigned to me in their database so that was kind of stolen too. I called the dealership to ask them what was going on and they told me it was a back up with the corporate office and it wasn't their responsibility. But that I had to come in and fill out some paper work anyways.I was also still waiting on my license plates and hadn't received any phone calls regarding them. When I reached out to them they told me they didn't have any of my insurance information and because of that weren't able to process the paperwork needed to get my plates at all. I assured them they had it because I set it up there, but faxed them a copy anyways. I waited an additional 4 days before calling back, they told me they were there. I went to get them and they then told me they weren't there and that I wasn't even on the list to receive them. Obviously I was mad, and told them so. They called me back 20 minutes later and told me that they had filed them wrong and that I could come pick them up. I did, and they didn't even offer to put them on for me. So after all of that I thought nothing else could go wrong, until this week. I received a letter from Hyundai stating that I owed them almost 2000 dollars for damages and my mileage. And that my payment was now delinquent. I am totally overwhelmed with this entire experience. What was suppose to be a happy and exciting experience has turned into the biggest head ache, and has made me totally hate my new car.I feel like I have been taken advantage of, and extremely disappointed with them. What makes it worse is that I know I probably wont get anywhere with them regarding the mileage and that really pisses me off. I asked them multiple times if there was paper work I had to fill out in regards to them taking my car and they told me no repeatedly. I guess we will see how everything turns out. I hope you take something away from my experience and use someone else. I don't know if this happens all the time, but it happened with me, and it can happen to any of you.
jennifer.n.mule
Sep 27, 2014
My husband and I have purchased 3 cars from this dealer with Vinnie in the past 4 years. We bought a new Hyundai Hybrid and two pre-owned vehicles for our family. Each time, our salesman, Vinnie, went above and beyond to get us the best deal and make it as seamless a process as possible. We have been very happy with all our purchases and we will continue to come here and purchase in the future. We would recommend him to any of our family and friends!
nicole.ashley.52
Sep 26, 2014
I came into the dealership just looking for a pre-owned Tuscon. I was directed to Iggi Barreto. I told him what I was looking for and the necessities that I was looking for in the car. He immediately went and looked through the inventory and found me my perfect car! He made the buying experience a great one. Even though I was at the dealership for almost 4 in a half hours and was extremely tired, he worked with me and made me feel very comfortable. Iggi was very friendly and understood everything that I was looking for and made the buying experience a positive one.
Bryan Jay
Sep 25, 2014
I came to this dealership already having purchased a Hyundai Sonata in 2008. I was introduced to Iggi and immediately felt comfortable with him. I had not intended to leave with a new vehicle but because he was so attentive and helpful that I might have found what I was looking for.
Craiggaslow
Sep 25, 2014
I visited Iggi at Hyundai of Paramus and, after having looked at many cars at many dealerships, felt this car and dealership was the right fit. I am very pleased with the car and Iggi was helpful and patient. Very much love my new car and pleased that I got it at Hyundai of Paramus. Recommended!
Marytorre
Sep 22, 2014
Vinnie asked questions and got an understand of what I was looking for and found a car that matched what I needed, he was also able to get a great price that fit in my budget! I couldn't be happier with my experience! Thanks Vinnie!
strinidad
Sep 22, 2014
This is the second time I am leasing a vehicle from this dealership. I was serviced by Vinny Incorvaia who was absolutely amazing in getting me out of my lease with a 2012 Sonata and into a brand new 2014 Santa Fe! He was very polite and made sure he satisfied me with what I was looking for. It was quick and painless and I would refer everyone to him!!
Concetta_1974Xo
Sep 19, 2014
I was very impressed with the great salesmanship I received from Vinnie Incorvaia & the General sales manager Rocco. 3rd car I purchased through there dealership. They always provide the best car experience and I am one very happy customer!!! I highly recommend there dealership.
linlew11
Sep 13, 2014
My recent experience at Hyundai of Paramus was simply amazing! This is my families 3rd Hyundai vehicle and my first lease! Our salesman Iggy Barreto took the time to explain nearly everything about the 2015 Sonata prior to an amazing test drive. He was an excellent salesman- I never felt pressured or intimidated. He answered all my questions and made sure I was comfortable with leasing terms. Mark Harding also assisted and was very helpful and straight to the point. I signed the papers and picked up my car the next day! Best experience hands down.. I will definitely be back once my lease term is over. Whether this is your first experience or not- Iggy & Mark are incredibly easy to work with!
Rose1212
Sep 12, 2014
This is my first time leasing a car, I have always bought cars never leased cars. I was very unsure about the concept of leasing and very satisfied with Iggy -my salesman and the time and care he took with me to be sure that I understood leasing. I was pleased with the service I received from my sales representative Ignatious Barreto (Iggy) and his manager Mark Harding . I had checked out 2 other dealers the same day and I found the experience with Iggy and Mark was much less pressure and more caring about my wants and needs and how they could help me. Both were friendly and polite and Iggy's excellent customer service really helped me to make my decision in leasing a car.
Nicolesk
Sep 11, 2014
I brought my car here Saturday, September 6th at 8:30 in the AM. It is now Tuesday, September 9th and my car is still there, and for the record I won't have my car until Thursday. For a $139 part, they want to charge me over $300 in labor...what kinda crap is that. I angered my rep, because I said never mind I'll have my mechanic fix the other things that need to be done, just fix the item that is covered by my warranty. When the rep said, you really should bring the car here for service I said, no thank you, I'll continue to take my car to my mechanic. As I told her I feel as if I stepped into the lemon patch with the purchase of this car and have had more trouble with this car than all of the cars I've owned previously. This place just sucks and I doubt I'll buy another Hyundai....I'll take the bus. Can I take stars back? I'm now without a car for FIVE DAYS!!!!! Two days to diagnose the issue, 3-5 days for the part. According to the rep it's not a part often repaired so they don't keep it in the shelf...I'm done. Hyundai is horrible, their customer service is horrible. I will never buy another car from them.
toyagotit
Sep 11, 2014
This is my first time buying/leasing a car and I am VERY PLEASED with the service I received from my sales representative Ignatious Barreto (Iggy) and his manager (don't really remember his name). my intentions were just to go and check things out (being that I was just coming from another dealer located on the opposite side of the street who left a bad taste in my mouth with their "bait and switch" deal). However, after meeting Iggy (who is really friendly) and telling him what I was looking for, I came to realise that he wasnt all about getting me to sign an agreement but it was more about getting me into the right car- one that fits my needs. I also met with his manager and his friendly polite demeanor along with his and Iggy's excellent customer service got me to realise that if I'm ever going to purchase/lease a car then I was at the right place. The service was the best I've come across in a very long time and I'm very pleased....I hope that Hyundai realises that Iggy and the manager are both great assets to their establishment.Latoya
berl1001
Sep 11, 2014
I purchased a 2014 Santa Fe Sport Turbo and our salesman was Iggi Baretto. I my uncle, who retired from GM, can get us the employee discount but I'd rather buy a Hyundai. They immediately said they could match that price and to give them a few days to find the exact car I wanted. In the interim, my husband visited Paramus Hyundai and met with Iggi, explaining our situation that just occurred at Lynn's. Iggi said there is no way they can find the car you want because it doesn't exist in the country. He also said the price they quoted in not possible. So my husband left and we anxiously waited to hear from Lynn's, which we never did. We then visited a Honda dealer and that salesman could get us into a Honda CRV for even less money but the car was also less equipped and I just wasn't that crazy about it. I was about to sign off on that deal when my husband asked if I was sure that I didn't want to pay a little more for the Santa Fe since it's a much nicer vehicle, which was $8k more than the CRV but the payment wouldn't be that much higher. I decided to go with the Santa Fe so my hubby called Iggi at 4 pm that Saturday and told him we wanted the model he had for the price he quoted, no higher and we would be right there. Iggi agreed. He greeted us with a big smile and was so incredibly nice and accommodating. He didn't BS and delivered exactly what he promised. He set up and explained all of the vehicle features fully. We are very pleased with the whole experience and Iggi is a wonderful salesman. I would highly recommend him and this dealership to anyone looking to purchase a Hyundai!
jpeval
Sep 9, 2014
you should empty your car before service in this dealer or you will miss your personal belongings, and if you call the service manager to complaint about it he will not give you an answer only bad attitude.
cguzzo1
Sep 1, 2014
My wife and I were in the market for a new family car. We visited several dealerships including Honda, Toyota, Nissan, and 2 different Hyundai dealerships. When we got to Hyundai of Paramus we were greeted immediately by Vinnie. he made us feel very welcome and was friendly, courteous and extremely knowledgeable. Vinnie was completely honest and forthright about everything and worked patiently with me and my wife and all of our wants and needs. Vinnie was thorough and through his knowledge and experience, he was able to convince us without a doubt that the 2015 Hyundai Sonata was the perfect car for me and my family. He was also able to do this without making us feel pressured in any way. Working with Vinnie was a pleasure and a "Breath of Fresh Air". When it was time for us to pick up our new vehicle, we had a problem due to my work schedule last minute, but it wasn't a problem for him. When we did pick up our new car, Vinnie was meticulous in explaining all of the features and amenities to us. He wouldn't let us leave unless he knew we were fully satisfied and understood all the information he was conveying to us. He even synched mine and my wife's phone up to the car. We would whole-heartedly and sincerely recommend Hyundai of Paramus, especially Vinnie, to anyone looking for a new car. Thanks again Vinnie, we love out new Sonata!!!
deirdrehall
Aug 27, 2014
By far the best experience I've ever had at a car dealership. I was greeted by Eric right away, who was so friendly and professional. I am a first-time buyer with little experience in financing a car, and after my bad experience at a Honda dealership, where I wasted a 3 hours talking to an inexperienced rep and his intimidating/pushy manager, I've been wary. But, this place was unlike any of the other I visited - there was no waiting around, no headaches or aggravation, no pressure! My sales rep Brian was very genuine and honest. He took his time to explain all of the details and let me test drive one of their vehicles. He really left it up to me to decide what I liked and I didn't feel under pressure at all, which I truly appreciated. The whole experience made me comfortable and confident in my decision. Also, after purchasing the vehicle, he made sure to make sure I had everything I needed. I have got to say, the professionalism and attentiveness of these two men exceeded my expectations. I would definitely recommend this dealership - especially these two guys- to my friends and family,
geegee316
Aug 25, 2014
My lease was almost up on my 2012 Hyundai Sonata. I had an appointment on Tuesday August 19 to see new Hyundai's. Iggi Barreto was the consultant I met with. I liked him from the beginning. He asked what I was interested in and showed me a few different cars. Turns out I wanted to lease a 2014 Sonata and he and Mark worked out a great deal I was comfortable with. They took in consideration my price range as well as a car I would be happy with. Mark said he would search inventory to find the color and car I was interested in. Iggi called me Thursday to say they had 4 cars that I can choose from. Iggi asked what color I would like and he could get the process started so when I got there later it would be ready for me. He was very patient with me, with all my questions and concerns and how the car looked! I decided to go with silver. After work I went there and Iggi had much of the paperwork ready. When we went out and he showed me the car, I was so happy and didn't expect such a beautiful and higher end model. I gave him a big hug and thanked him. He took the time to show me all the features in the car, set up my blue link and answered all my questions and never acted like I was taking too much of his time. He even made sure I took everything out of my old car that I could of forgotten. I even got the pin stripe that I was hoping for! Thanks Mark for that! I left there feeling like I got a great deal, beautiful car and confident that if I had any concerns or questions or problems in the future that Iggi would help me. Very nice man and a wonderful consultant to deal with! Thank you again and I love my new car!
Karolina1991
Aug 21, 2014
I recently got a new veloster , so happy with the service I got from Vinny, I got a great deal , great service very nice sales man , highly recommend this place ! Thank you so much
rosalie6
Aug 21, 2014
Working with Brian was a pleasure.he was helpful, trustworthy and very respectful.he explained every detail and all differences between the models. He worked to accommodate my budget.Eric was pleasant knowledgable friendly and the most important TRUSTWORTHYI would recommend these guys to everyone.
g16alex
Aug 16, 2014
Great and friendly service. Vinnie is a great asset to Paramus hyundai. Vinnie thank you!!!! Amazing team. Experience was very positive from beginning to end. The purchase was an interaction and not a transaction.
hectroy
Aug 13, 2014
We are SO pleased that Henry was assigned to us when we came in to look at a 2011 Santa Fe. His service was above and beyond! Even after the deal was closed, he went further - pairing our phones with the Bluetooth system, and trying to teach these old dinosaurs the new technology. It was a delight to work with him. Many thanks, Henry!
nikkysl
Aug 13, 2014
Iggi is a kind and great dealer. He helped me get the best possible deal available for me. He was very patient and understandable in what I needed in a car and gave me a great price!!!!
amartinez123
Aug 12, 2014
I received a great amount of help and service from this dealer. They were very patient and kind with me, and always sought out that I make the best of my decisions. I highly recommend this dealership to anyone. TWO THUMBS UP!
DianeVelez
Aug 10, 2014
I went there just to look at a couple of cars. Eric came over and was really helpful. He was not pushy at all. I decided to lease. For the first time ever, I left the dealership feeling like I finally did not get ripped off. I would definitely recommend purchasing the car with the help of Eric.
Jshah123
Aug 10, 2014
We had excellent service at the Hyundai of Paramus. We were very lucky to have had Iggi Barreto as our sales man. He was very knowledgable about all the cars. He went above and beyond to make sure we understood all the features of the car. He found us a car that would be perfect for all our needs in our price range. Every time we met with him he had a very positive attitude. He made the whole process easy and never made us feel pressured to buy a car. Iggi is an important asset to the Hyundai of Paramus.
Paula Colon
Aug 10, 2014
I was waiting and looking for a great buy in a Hyundai Sonata for years, I had great help with my purchase when working with Eric Bennett and Rocco Auriemma. They helped me with all aspects of my buying experience and handled all my issues quick and flawlessly, This dealership should be very proud to have such employees that display this kind of service to customers and make their purchases a memorable one. I am very pleased with my car of choice and very happy with the level of treatment I was given, Thank you all at Hyundai of Paramus for all you do!
randiesel
Aug 8, 2014
There was no pressure at this dealership when purchasing my vehicle. Eric Bennett was friendly and took care that of details to make a stress free purchase. Highly recommended.
foxyhun18
Aug 8, 2014
After feeling attacked and pressured by so many other dealerships coming here and working with Eric was so great. He truly made me feel content about the deal I was getting without a feeling of force.TY so much!!
melissa.perna.142
Aug 8, 2014
The Salesman, Brian, was pleasant to work with. He made the car buying experience as stress free as possible by not pressuring like majority of salesmen and dealerships do. I feel that I received the best deal possible on my vehicle. The general manager, Rocco Auriemma, was pleasant, kind, courtesy, and made me feel right at home. He worked his best to give me the best deal possible, and without him I would not have driven home in my new Hyundai Sonata. Thank you for such a great car buying experience. Definitely my best car buying experience yet. I highly recommend.
abbasisa
Aug 5, 2014
I visited different dealerships before coming to the Hyundai of Paramus. We received good service everywhere but it was something special to have dealt with Iggi. From the start he was very friendly. I told him about what I was looking for in a mid-sized sedan and he gave his prediction. After some discussion, we came to a conclusion and he looked up a lot of the cars to find us the one car. And when I saw the car, it was exactly what I needed. He took his time to make sure we understood all features the car had to offer. The negotiating and buying process was quick and smooth. I can not thank Iggi enough for the great customer service and for following up with us about our experience even after we had bought the car. I will recommend Iggi to everyone planning to buy a Hyundai from Paramus.
almccoy
Aug 3, 2014
I was very happy with my experience at Hyundai of Paramus. I came in with the intention to just look at a car but ended up buying it. I was very impressed with Vinny's professionalism and determination to help me get the car that I wanted. He worked with me for several to help insure I left happy with the car I wanted. I love my car and feel confident about my buy thanks to Vinny.
Ariella Drori
Aug 2, 2014
I can't thank enough Iggy Barretto of Hyundai at Paramus is warm, caring, knowledgeable and professional with a smile. He took us through the process in the most easy way while remembering to give us the feeling that we are not just a profit vehicle for him. It is very rare! I have to say that he is the kind of salesperson who creates returning customers to a dealership.
Sonia2014
Aug 2, 2014
Thanks to Hyundai of Paramus, NJ and a great employee Iggi Barreto, I was fortunate enough to deal with Iggi who made sure I was taken care of in every way he could. Iggy is super friendly and definitely trustworthy. The dealer was able to locate the exact vehicle I wanted, color and style, and deliver it in a timely fashion. I would recommend Hyundai of Paramus, NJ to any one whose is looking to buy a Hyundai, especially salesman Iggi Barreto. Very satisfied with my purchase.Thank you
Nrentas
Jul 31, 2014
We were extremely satisfied with our purchase. Iggy Barreto was so great to work with I'm so glad we got him as our salesman.. He was very friendly and knowledgable and made our experience go so smooth. I would definitely recommend this dealership to my family and friends and send them to Iggy he's such a great asset to this dealership.
opizet
Jul 26, 2014
Many thanks to Iggy Barretto and Manager Mark at Hyundai of Paramus for guiding us through the process of leasing our 2014 Santa Fe. Iggy was thorough and knowledgable in explaining all of the features of the vehicle and when it came to the leasing it was a very seamless process. Iggy was very hospitable offering our family drinks and even a snack for my young son. We felt comfortable that we were in good hands. The dealer was able to locate the exact vehicle we wanted, color and style, and deliver it in a timely fashion. I'd be happy to lease/purchase a car from them in the future and to recommend friends and family.
lydia vescce
Jul 23, 2014
Iggy made the whole experience of buying a new car a pleasure.He was very professional, but also very warm and friendly. I would recommend him to friends.
prowalt
Jul 17, 2014
This was a factory scheduled routine maintenance. The appointment scheduling was flawless. There was very little waiting the day of the appointment and the check in went smoothly. The service was done promptly and the car was ready for pick up far in advance of our anticipated time of pick up. All went very smoothly and professionally.
Dlaskowiecka
Jul 16, 2014
Very satisfied with my purchase ! Iggy is super friendly and definitely trustworthy ! Couldn't have asked for a better salesman !!! I also definitely recommend him when your purchasing a Hyundai from Paramus !
harshad.pandit
Jul 14, 2014
I am a very satisfied first time buyer from Hyundai of Paramus! I was greeted by Iggy, a friendly salesman, who helped me through the entire process of finding the vehicle I was looking for. He was courteous, patient and super helpful throughout the entire transaction. At at no time did I ever feel pressured to buy the vehicle. I found Iggy to be a thorough professional and he provided me with sincere advise to finalize my purchase. There were no gimmicks or coercion at any point. Iggy went above and beyond to insure my satisfaction. He took my concerns seriously and followed up on his promises. Iggy is trustworthy and genuinely cares to make his customers happy. He called me regularly after my car purchase to ensure that the vehicle met my expectations. He also kept me in the loop on the status of the registration and went out of his way to even install the vehicle number plate on the Honda CRV. Iggy is the real deal and a great asset to your dealership!!!!
NJRich
Jul 14, 2014
I had previously purchased my 2012 Genesis here but was very dissatisfied. I wanted to purchase a 2015 model and had shopped several other dealers. Ironically the only one that had the color I wanted was Paramus. I checked on this site and saw great reviews for Brian so I reluctantly contacted him on last day of the month. When I arrived, he was already dealing with another customer and the dealership was extremely busy. In spite of this, Brian was able to work with me and get me the deal I wanted on the new car as well as my trade. He was a perfect gentleman all the way and not once did I have to speak with a manger. Brian handled it all himself solo. I also wasn't expecting to actually acquire the car that day but Brian even managed to handle that feat of magic and drove the car right off the showroom floor! The transaction went smoothly. Hardly any wasted time in F&I office. I drove off with my new car that same afternoon. He contacted me following day and I stopped by to set up the BlueLink account. He has contacted me several times since to ensure that I understood all the tech features of the car. All in all, I have to say that having been sorely disappointed here previously, Brian was able to turn my opinion around 180 degrees. He is a terrific salesman and you wont be disappointed by working with him.
Dan and Liz
Jul 5, 2014
We came for the July 4th event and worked with Iggi, who was friendly, easy to talk to, and was able to answer all of our questions. The test drive for the vehicle went well, so we decided to buy. Iggi made the process smooth and easy, and went the extra mile to make sure we understood all of the features of our new car, and even hooked up our bluetooth! I would recommend buying a Hyundai at Paramus, and would shop here again.
JTtweet
Jul 1, 2014
I've been doing some research on a Certified Pre-Owned Sonata. I had visited 1 other dealership and spoken to several others. I did not walk into Hyundai of Paramus looking to purchase anything.."Just browsing"...Or so I thought. I walked into the dealership and was immediately greeted by Iggy. He was pleasant from the beginning, we instantly took the 2011 Sonata for a test-drive - we talked numbers (with Phil)...and before I knew it... I was driving away in my "new to me" car. Iggy was so professional and pleasant...I will definitely do business with him again... Thanks, also, to Phil and Spiro for making the deal happen.
Soccer World Cup Fan
Jun 29, 2014
Excellent dealership and sales person Robert Weber in Paramus NJ
Eric Nudelman
Jun 15, 2014
Needed a great car. From the day I started looking I knew this would endup being the dealership I would come back to and by my car. I was never rushed or pressured. I got the car I wanted for the price I wanted. Felt like I was was being treated the way a friend would treat me not just a salesman. Thanks for the best car buying experience I have ever had.
GregorDestin
Jun 12, 2014
This was our first time purchasing a car from a dealership. Vinnie greeted us in the parking lot and patiently helped us determine what car would satisfy our needs, wants and budget. Vinnie is very friendly, knowledgeable and helpful. We had a great experience at Hyundai Paramus, and we're glad that Vinnie was the sales person that worked with us.
Steve W
Jun 11, 2014
Robert Scott was my salesman when I purchased my 2013 Sonata and naturally I dealt with him with the purchase of my 2014 Sonata. Robert goes the extra nine yards to make sure everything is satisfactory. By that I mean he needs to keep Paramus Hyundai in mind while maintain customer satisfaction and he did that!. He got me the car I wanted at the right price. He expedited the purchase, paperwork and what was needed to make me happy!
toniannbs
Jun 10, 2014
From the moment we first met Henry(salesman) and Scott(manager), they worked to accommodate what we wanted and needed. They spent a lot of time with us in order to find exactly the vehicle that worked for us. We went in looking at a new Accent and ultimately, we ended up with more car for less money by driving away in a beautiful used Sonata!
justin0421
Jun 8, 2014
Deshawn and vinny went above and beyond to meet our requirements. Deshawn went as far as giving us his own money just so our daughter can use the vending machine and would not take our money .He even let our 6 year old play video games on his computer and stayed patient with us even when we were undecided at moments ..Vinny made sure we stayed happy the whole time and wouldn't let us settle and truly wanted us to leave happy and receive a vehicle that we were both happy with .Vinny even went as far as helping me find a new auto insurance that would meet my needs and made the desired calls for us ..All in all I was blown away and felt like they were family ..Thanks hyndai of route 4
masytsma
Jun 3, 2014
We recently bought a new Hyundai Sante Fe Sport from our salesman Robert Weber. He is a wonderful salesman: friendly, knowledgeable, patient, and most important NOT pushy (like many salesman can be.) He made sure we selected the right car for our needs and thoroughly went over all the features of the car. We did not expect to lease a car on that day (although Hyundai was one of our top picks), but Rob convinced us this was the right car for us and got us a great deal. We left the same day with our new car. We would highly recommend dealing with Rob Weber if you're in the market for a Hyundai.Jack and Mary Ann Sytsma
rmtallison
May 24, 2014
Went in for my 52,000 mile service. I was offered a rental(greatly appreciated); the entire experience was pleasant. Annie worked with me and my budget, and I got all the major work done. She explained the work in details and I came away satisfied. The car is running great and I have not issues.
Lemana
May 19, 2014
I purchased a Sonata Limited 2013. Honestly, I did not intend to buy this particular car but the sales person, in my case Robert Weber, assured me that I was going to be happy with the car. And yes, I am very happy. This is not the first car that I purchased but it is my best car purchasing experience. Paramus Hyundai is a bright place where everybody smiled and offered help while I walked toward the building. I am sure that I will come back next time when I need a car for myself or the company that I work for. I will definitely recommend Paramus Hyundai to all people who express an intention to purchase a car. I was pleasantly surprised that Robert who spent quite some time to explain to me all the features on the car because it was a new technology for me, called me two days later to check if I was comfortable with driving the car and if I had any questions. I am impressed by kindness and professionalism and truly grateful for such a fantastic service!
Shane
May 2, 2014
I bought a 2014 Veloster Turbo. The service was excellent and even though they didn't have the car the way I wanted on the lot they went out if their way to find one and get it to me quickly. I dealt with Brian who was awesome and did everything he could for me. He definitely focuses on customer satisfaction and gets a 10 out of 10 from me. If I end up buying another Hyundai or know someone who is looking for one, I will definetly recommend Paramus Hyundai! Thank you guys for the awesome service!
crizzo77
Apr 28, 2014
My overall experience at Hyundai of Paramus was an excellent one. WIthin minutes of looking around the lot, Brian Gombocz came outside and greeted both myself and my boyfriend, as we were both interested in purchasing vehicles. Brian quickly got to the point and asked what we were looking for in our cars. We each test drove one of our choice then went inside to talk numbers. At this time, I was still unsure about which vehicle I was really interested in. I did not like the look of the Elantra, even though this one was more in my price range. So I went out and test drove the Sonata, as Brian and Vinny recommended. After I test drove it, I realized that this is the car I might want to purchase. I went back inside to sit down and talk numbers with both Brian and Vinny. After I was given the first set of numbers, I doubted wether I should even purchase a new car as my budget is quit low at the moment. But we worked out the kinks together, and with Vinny's help, got the numbers down to where I could afford it. Both myself and my boyfriend walked out with brand new Hyundai Sonata's in our price range. Throughout the time spent at the dealer, Brian and Vinny made the experience fun and enjoyable, and even cracked some jokes as we waited patiently for everything to finalize. Great experience. Great team.
raysantana
Apr 24, 2014
Annie has been so nice, helpful, explains everything with such detail, she loves her job! Makes you feel you are the most important person there! very educated, smart and always has an honest friendly smile! Everyone just wants to go to her! So is awesome at her job! Educates people around her with patience, Gets you in and out in a flash! Even the people she works with love her! She is a very lovable person! so professional!Hyundai is so lucky to have an individual as good and as dedicated as Annie!From me, I salute you for standing for what you believe, which is making Hyundai the only service place to go too!Congrats! Both to you: Annie and to Hyundai, in selecting such a great lady, like you!FRS
Alessiot
Apr 21, 2014
Awesome experience, awesome people and great delivery. Will def recommend and send as many people as I can. Sales person Brian and Manager Vinny are absolutely great.!!!!
Dick H
Apr 16, 2014
Never returned my phone call regarding Tags and Registration Cost. They very well lost a sale as I was close to purchasing the 2013 Altima from the.
carbon5
Apr 15, 2014
I currently have a Sonata coming to lease end in 3 months. I leased through Paramus Hyundai. I came in with my daughter on Saturday afternoon 4/12 and test drove a Tucson. My daughter liked it. I was also trading in a Jeep Liberty which you people inspected. After about 1 - 1 1/2 hrs. including the test drive we finished our meeting where you could put me in the car for my Jeep Liberty + turn in my leased car + 1K cash down for $158 a month. 3 years 36K miles. I was honest with the salesman and told him up front early in the meeting she also wanted look at the Chevy Equinox He said "No problem he understood". I reiterated to the salesman at the end of the meeting a Tucson GLS basic the only item I need is AWD, out the door tax, license, etc $158 a month with my lease car and 1K cash and Jeep Liberty turn in. He said Yes. We went and looked at the Equinox, and my daughter preferred the Tucson. Monday morning I called the salesman and again identified myself so he would remember me and reviewed our agreement. I would turn in the lease Sonata, trade in my 2003 Jeep liberty and put down 1K for $158 a month. He replied yes. I said OK lets do it should I bring down all the vehicles titles etc? He said "yes" and we agreed to do it at 5:30PM Monday evening. I cleaned out the cars arranged for a ride home in the event they had to prep the new lease. Well when I walked in the salesman asked for the keys to the Jeep Liberty and disappeared for 20 minutes. I knew at this point it wasn't going to go well as they already inspected Saturday. The salesman returned and I quote said " I may have jammed you up with that price" I said how much a month?He said $193. I said I reviewed with you at least 2 times the terms and you said yes $158 out the door. He actually agreed he did tell me that but made a mistake. Now I have 2 vehicles down there and someone on stand by to pick me up. I left without even trying to get a deal. The Good News is that night Ramsey Hyundai put me in the same car for $160 a month. Thank you Chris Werling. Don't go to Paramus Hyundai use Ramsey Liberty Hyundai they will get you the best deal possible with out Jerking you around
Rumalda
Apr 15, 2014
My husband and I were nearing the end of our lease deal in 3 months. We went from dealership to dealership to find the best match for us with what we need and looking for. We came to this establishment and Jefferson Palau came to assist us. It was a special day for him personally due to a personal achievement. He was very helpful listening to our needs and what we were looking for. He showed us a few cars and allowed us to test drive. I thought that was a plus! Vinnie also came to assist to negotiate pricing. He really worked with us back and forth with numbers until we reached a doable price. We weren't ready to make a purchase that day. We wanted to wait to return the Honda. Because of Jefferson with his kindness and over superb service and Vinnie working with us on pricing the deal, we did a sign and drive that same night! We left with a 2014 Sonata. I am really surprised how this car handles. I love it! Love the service! Love the people! Overall, superb service and superb pricing! And congratulations to Jefferson Palau that he became a citizen that day and made the first sale of the month from us!! I have already mentioned to a few friends about coming here when they are ready to purchase.
ChinaRum
Apr 14, 2014
My husband and I were nearing the end of our lease deal in 3 months. We went from dealership to dealership to find the best match for us with what we need and looking for. We came to this establishment and Jefferson Palau came to assist us. It was a special day for him personally due to a personal achievement. He was very helpful listening to our needs and what we were looking for. He showed us a few cars and allowed us to test drive. I thought that was a plus! Vinnie also came to assist to negotiate pricing. He really worked with us back and forth with numbers until we reached a doable price. We weren't ready to make a purchase that day. We wanted to wait to return the Honda. Because of Jefferson with his kindness and over superb service and Vinnie working with us on pricing the deal, we did a sign and drive that same night! We left with a 2014 Sonata. I am really surprised how this car handles. I love it! Love the service! Love the people! Overall, superb service and superb pricing! And congratulations to Jefferson Palau that he became a citizen that day and made the first sale of the month from us!! I have already mentioned to a few friends about coming here when they are ready to purchase.
Shawn
Apr 11, 2014
I was shopping for a used car for my mother this week. Called in to confirm they had a car that fit our criteria (AWD/>35kmiles, CPO, 2012-13) and within our budget. Spoke to Jeff Price on the phone, who was courteous, honest, and very straight to the point. He said there were 2 options available and we set an appointment for that night. When went in to the dealership at about 7:45pm, we were given a very warm welcome, by several people and met with Jeff. He was extremely friendly, and remembered all the details of our earlier conversation. He did try to up sell us at first, which I respect as it is part of his job. After I reiterated we needed to stay within the budget, he showed us what we were looking for. The SUV was immaculate, and very nice. We're still deciding which car to purchase, but I would definitely welcome working with Jeff again. He was very honest, friendly, and overall was a pleasure to work with.
Disgruntled customer
Apr 4, 2014
I have been asking for a copy of my contract for 21/2 mo. now. I have been given the run around which feels like the whole dealership is in on it. Dealing with Steve the finance mgr. Robert Davidson and Eric Bennett. None of which can produce a copy or even respond to phone calls or e-mails. This dealership is doing something shady. I have no choice to file a complaint to consumer affairs and file a class action lawsuit. This dealership is the worst!!!!!!!!!!!!
vanguard1326
Apr 4, 2014
A family member worked at the dealership so I brought my 76-year old mother in as she needed a new car. They promised to return my mother's leased Mazda and Eric Bennett gave me a good deal on a Sonata. After the sale, it all went downhill.They were supposed to cut my mother a check to payoff the lease, which took over two months. When I called the dealership to find out about the check, the tough guy act started. I was professional and never threatening but firm....Eric told the salesman to tell me "to come see him so we can settle this like men".When Mazda Financial sent someone over to the dealership to pick up the car that was never turned over to them, the dealer "lost" the vehicle and was not sure where it was. Luckily, the car was found a week later.When I physically went to the dealership to get answers, Eric Bennett was conveniently not around but Vinnie Incorvaia spoke with me. Vinnie was not the nicest guy in the world and I seemed to be bothering him but he did get the check cut that day. I loved how Eric and Vinnie both blamed the salesman...what dealership do you know of where the salesperson has the ability to cut checks? Not a completely terrible experience but I would not buy another vehicle from them nor would I recommend them to anyone else, at least not while Eric Bennett is there.
andrzejcars2013
Apr 3, 2014
Interested in purchasing 2013 Elantra leftover. Didn't do homework ahead of purchase. We stopped into the dealership to look around. Definitely did not think we would be walking out with a car. Iggi was the salesman we delt with. He was very polite, knowledgeable, courteous, understanding and patient. He worked on getting the price down. Wasn't sure if we truly got a good price since didn't do research. Afterwards, checked around. Turns out we did get a fair price. No regrets. Car runs smoothly. Great on gas. Overall very happy with purchase. Iggi has gone above and beyond in customer service. Even after the sale, he returned phone calls, answered questions, and checked on us if all was good. Happy with his respectful nature and friendly smile /personality. Will recommend to family and friends. Thank you. Josie and Andy
SMuleMD
Apr 1, 2014
Just purchased a new Hyundai Sonata Hybrid with the help of Vinnie and Alex who made the experience flawless. Not only did they stay beyond operating hours, but they took the time to get me the best deal and financing terms. Their professionalism, expertise, and genuine effort to make me comfortable in the purchase should be commended. Not only did these gentlemen get me into a new hybrid car, but they ensured that I did not spend multiple hours at the dealership to "close" it deal. We are extremely satisfied with the service provided and the quality of the car. We will definitely recommend both Vinnie and Alex to our friends and Paramus Hyundai!
AlvinSimon
Mar 31, 2014
I highly recommend taking your business somewhere else. This place is dishonest, deceitful, and disrespectful. From the service department all the way up to sales and finance this place is despicable with boiler room and barbaric sales tactics and ultra-pushy service department. Don't waste your time here, there are many other Hyundai dealerships in this area that will treat you with the respect and go out of there way to make your car buying experience pleasurable.
diesl44
Mar 23, 2014
now I did buy a used car here and I did pay cash , but the overall experience here was fine , did we haggle back and forth ...ofcourse, ...but when we reached a deal , we shook hands , and the rest was painless ....overall a good day .......
nelsonnelson
Mar 23, 2014
I WAS DRIVING ON THE HIGHWAY AND A PORTION OF MY ROOF ANTENNA FLEW OFF ( MY RADIO WENT FROM MUSIC TO STATIC SUDDENLY). WHEN I SAW THAT MY ANTENNA HAD DISAPPEARED, I CALLED PARAMUS HYUNDAI. I REQUESTED AN APPOINTMENT FROM THE REP AND WAS GIVEN ONE FOR THE SAME DAY 3/21/14. I ASKED THE REP IF THE ANTENNA WAS COVERED UNDER THE WARRANTY FOR MY 2010 ACCENT. SHE CHECKED AND SAID IT WAS FOR 5 YEARS OR 60,000 MILES.I BROUGHT THE CAR IN. I TOLD THE REP, ANNE, WHAT HAD HAPPENED. SHE ASKED ME IF I THOUGHT THE ANTENNA MIGHT HAVE BEEN STOLEN. I TOLD HER THAT I DOUBTED THAT CONSIDERING THE CAR WAS MOVING AT 65 MPH ON A HIGHWAY WHEN THE ANTENNA DISAPPEARED.( I HOPE SHE DOESN'T ASK QUESTIONS LIKE THAT TO EVERY SENIOR CITIZEN SHE ASSISTS.) I ASKED HER IF THIS WOULD BE COVERED UNDER THE WARRANTY. SHE SAID " NO", BECAUSE THE PART WAS MISSING AND THEY NEEDED TO RETURN THE PART TO HYUNDAI TO RECEIVE REIMBURSEMENT FROM THE COMPANY. SHE RECCOMMENDED THAT I BUY THE PART AND PUT IT ON MYSELF. I TOLD HER THAT THE PROBLEM WITH THAT WAS THE NEW ANTENNA MIGHT ALSO FLY OFF IF THE POST THAT THE ANTENNA IS ATTACHED TO IS FAULTY. I ASKED THE REP IF SOMEONE COULD LOOK AT THE ATTACHMENT ON THE ROOF OF MY CAR. AS SOON AS I SAID THAT, SHE SAID, "THAT'S A DIAGNOTIC AND WILL COST YOU $125". I REPEATED TO HER THAT I ONLY WANTED SOMEONE TO "LOOK" AT THE ATTACHMENT. IT WAS AT THIS POINT THAT I ASKED TO SPEAK TO THE MANAGER.THE MANAGER, MICHAEL, SAID HE WOULD BE WITH ME IN A MINUTE. HE CLOSED THE DOOR TO HIS OFFICE AND FIFTEEN MINUTES LATER I WENT TO THE REP, LEFT MY NAME AND PHONE AND LEFT. HE DID CALL ,BUT IT WAS A FRUITLESS AND CONDENSCENDING CONVERSATION.
ladydirc
Mar 20, 2014
Went to Paramus Hyundai to help my daughter get her first car, Henry was very patient and answered all our questions. The staff that we did encounter were all very pleasant, overall it was a very good experience.
Wilson1284
Mar 19, 2014
The staff was friendly and compassionate with my cares and needs. Didn't pressure me into anything, and helped me drive off in my new Baby! Would never buy anywhere else!! Best dealership ever!
Mp3turbo
Mar 14, 2014
Returning customer for a reason, Quick Easy and Friendly. Tried comparing pricing and customer service anywhere locally they will beat it. The only dealer I utilize for new or used cars
julissalp
Mar 12, 2014
There are many reasons to complaint about this service, but I just want to point out some of them: First, the service department couldn't find my extended warranty information in the system even though the finance department confirmed that it is there, and both services and sales (finances) operates in the same building. Alex Vargas, one of the customer service associate, told me that it is not his job to confirm that information. So i asked myself why two different department that operate in the same building they don't exchange information each other. the only reason what i went to Paramus Hyundai service is because i bought my car in that location and I thought that any information would flow faster. Second reason, my car was making noises when I started the car. This happened from the beginning, but it wasn't too loud after one week they fixed my car for another problem the first time; they couldn't find any problem about it so they didn't do anything. However i had been receiving mails from them about 3K service schedule approaching. Thus, i decided to fix both problem the same day. I called to notify them that I wanted them to fix that problem too. The day of my appointment arrived, I drop off my car and told Alex Vargas that this is the second time that i come her to fix this problem. he said that the first time they didn't see anything wrong with that. So I had to wait until my car cool down to prove him that I was saying the truth. I could prove it and then I left. After 6 hours, i could pick up my car but Alex Vargas didn't give me any receipt for my car reparation and the 3K service. He told that he couldn't finish the documentation because he needed some sales approvals, so next business day he would send them to me. Well those papers never arrived. I called them repetitively to ask for this documentation but neither Alex Vargas or the manager, Mike Scala called me back. I don't know if they lied to me about the 3K service but it is really weird that a certified service company works without receipts. Finally, I have a problem with a brake light in the left side that will not turn off sometimes Hyundai of Paramus service has checked two times with out a successful result. They affirm that it is related with the remote start that I got from them. However, since they hired a third party to install it they cannot fix it. Anyway I do not mind if they did it by themselves or hired another company. I just want my car work properly. At this moment I still has this problem and they do not call me to tell when they are going to fix it. It was the worse experience ever.
thanxdad
Mar 6, 2014
My current lease was ending shortly. I stopped in to ask a simple question regarding same and they let me leave with a hybrid Sonata limited for less than I was paying for an Elantra limited. Very friendly, eager and helpful. Just a great deal. They let me out of my old lease a little early. Very pleased, thanx guys!
pellotd
Feb 20, 2014
This dealership is close to me, which is the only reason why I would even consider going there. While I do like the Hyundai brand, this particular dealership in my opinion tries to take advantage of unsuspecting people when it comes to sales. When I was looking to lease a Sonata in 2011, the pricing was so bad I took my business elsewhere and found a dealership miles away that was much more reasonable.Three years later and my lease is ending, so I figured I would try the dealership again, hoping it would be different. It wasn't. Lots of shady, jackal-like individuals in the showroom, which should have been our first warning sign to leave. After speaking with Brian and Vinnie, who were nice enough in the beginning, and providing our list of requirements, we got a selling price that was relatively close to our price quote on TrueCar (which Hyundai of Paramus does NOT participate in). However, that was buried in a monthly price that was over $100 a month more than it should be (determined by my lease calculations). When I asked why our numbers were different, I was told the destination and other fees were not included in my number. Even so, it wouldn't add up to an additional $3600 during the term of the lease. We left the dealership without closing the deal.The next day I called a TrueCar dealership and gave them the exact same requirements. A few minutes later they came back with a monthly number that was $100 less than the price I got at Hyundai of Paramus, further confirming my suspicions. Needless to say we did not proceed with purchasing from Hyundai of Paramus. We got a call from Brian the following day, which was nice enough. But after explaining our decision, he actually seemed quite surprised we balked. Then he tried to say the higher price was due to our credit score, but I informed him that the price was provided to us even before they ran a credit check.Apparently they are getting business from people, otherwise they wouldn't be in business. But from my experience, it seems like they are getting people who just don't know any better. It really is a shame, because they could have had my business twice already.
Areyou123
Feb 3, 2014
This is our 3 Hyundai and we couldn't be any happier with our purchases. Brian was our first salesman and we have recommended him to many friends and family. Also Eric was a great help to us and we will continue to recommend this dealership !!!!!!
VVisc
Feb 1, 2014
So we've got a call from Hyundai to visit and lease a new car. We leased a Genesis 2011, in July 2012 and as our lease is close to expire we would like to see what they had to offer us. Disregarding the very bad experience we had on our first time leasing - we were for SIX HOURS on the dealer being persuaded by the manager (a tall bald guy, I cant remember his name). He elevated his tone in a way I had to ask him to please watch his mouth and respect me. We just kept the deal as our old car was putting my fiancee's and my life in risk. That car worth 1.500$ and they trade it for 300!! Yeah, plus we payed 2.500$ down payment to have our genesis monthy payment for 300. We made our fisrt lease. And first very bad deal! At least we were happy with the little well-designed car.. Today, we spent over an hour there to hear the deal they had: 499,00 for a basic model Santa Fe (lease) It is like a joke, right? We let them know we would like to keep the same price range. They said they would may be able to offer a simple Elantra for that price... !!!!!!!!!!So arrogant, the manger came (as on the fist time), to try persuade us and make us swallow another stupid deal. Like they go to a back room talk and come to you with deals as if you were a complete idiot. Then you laugh and they start "playing the negotiation" So dirty. So low. Jefferson said: "Well ya you know, this month is not good for lease....". so why do you even call us and waisted our time going there?? We simply stood up and left. they would make us seat there and listen, if it was legal to force us to stay... I let them know I would be rating them negatively. As the matter of fact, after the first lease they were BEGGING US to give them a good review. They called me several times and I was feeling unconfortable to say: im not rating you positively. Maybe now they will try to reach me to beg to take this review off. All they want is to buy reputation, right? The lack of respect, educartion and excess of arrogance made us disgusted to step in that place ever again. Further more, I'm twitting about it and spreading as word of mouth. My journalist friend will write a note on the local news. I have no idea what this may cause, I never wrote any negative review in my life, but I want to save people's time and stress. Living 6 years in this country we have never been so disrespected. Right after that we stopped at Mercedes and had an amazing experience - and are very inclined to lease a car with them - funny or not, more affordable for than Santa Fe. Who woudnt want a Mercedes?I hope these people learn how to do business right and treat people as humans. Otherwise I hope the business crashes, as this is what they deserve now. Good-bye Hundai. Until NEVER MORE.
xleep
Jan 28, 2014
I bought a new car here over a year ago. I bought some of the extras with the financing. Later, I cancelled a couple of the extras (key replacement, and road hazard coverage). That was in January of 2013. We are now nearing the end of January 2014. I have made countless visits in person, and calls by phone and some emails. So far, I have yet to see a dime of this refund. They keep making it sound like I will get it any day. They kept asking me for my phone number promising to call me back. Almost never did follow up with me. Very disappointed with this dealership! I have bought quite a few cars in my life, and have never had such a negative experience as this! Worst experience ever! Josue Alvarado, Steve Amato, and even the GM Rocco... seems none of them care about this at all!
Jeanie
Jan 12, 2014
I was very pleased with this dealership. I purchased a used car and they came down in price by $1,250. They really worked with me on the price. The car was immaculate and well-maintained mechanically. A real quality vehicle.
bisco1
Jan 6, 2014
My wife and I walked in expecting to look, and drove out with a car that I am very happy with. Our salesperson Henry was very helpful and knowledgable and most importantly...patient. He answered all our questions, and took his time with us.I'm not sure if I got the best price in the area on the car, but that also is part of the experience.The dealer has contacted us to set up a 3 month service appointment already, so I will have a far better perspective on my purchase after that.I would recommend Henry as well as Paramus Hyundai again.
gcorr67
Dec 30, 2013
My experiences in purchasing cars has been nothing but stressful, but thanks to Hyundai of Paramus and a great employee Iggi Barreto, that has changed. I was fortunate enough to deal with Iggi who made sure I was taken care of in every way he could. He showed me the quality service Hyundai provides to their customers and the loyalty they keep with them. He was recommended to me from one of my girl friends who recently leased a Sonata with Hyundai through Iggi, and I will make sure I pass the recommendation along.
swjustis
Dec 30, 2013
SHAME ON YOU!!!!! 25 month old car needing $838.00 worth of repairs on brakes and blaming "How the person drives the car!" DISGUSTING!!!! Putting young women in danger because they have to wait two hours for the tow truck the both time she had to use the "assurance". Morally Wrong! This company takes advantage of native buyers and sells them a load of garbage, like the quality of their cars!
orazioi
Dec 28, 2013
Great dealership I will definitely recommend to my friends and family. Binnie was especially helpful by bringing down the price and getting me a price I can afford on a bronze Sante fe sport awd. Thanks vinnie
Lyourman
Dec 26, 2013
The struck a deal at the salesman's desk, signed papers and then in finance they change everything. I ended up. Paying $1600 more that I negotiated and then an employee spit in my face and called me "cheap" when I was told that I had to pay an additional $143 for my registration and plates and refused to give me any paperwork to figure out if I paid for it. I also want to cancel the service contract and replacement key contract yet they won't tell me the procedure. The back of the paperwork says I have to surrender the original papers. Shouldn't they know that or are they deceiving? I want my money back!!! Ian Kaufman was the salesman and John was the finance guy. Would never set foot in this place again.
Bthomson2690
Dec 10, 2013
Was very happy with my experience Brian was very accommodating and not your typical pushy salesman made my car shopping experience a lot more pleasurable. His associate vinnie came over to seal the deal and make sure all my needs were met so that I could leave a happy customer. I would highly recommend the dealership!
carman85
Dec 5, 2013
I spent quite a bit of time contacting and visiting multiple dealers while looking for my Certified PreOwned Sonata only to be disappointed time and time again by either the manner in which the dealership did business, the quality of the inventory, and the pricing. Paramus Hyundai stood out above the rest and they only contacted me the way that I asked them to which was email (other dealerships will call you with no end...). When I finally went in to see the car I made it clear I could not buy that night without my fiance, they understood and instead of blowing me off, continued to speak with me about the car. I especially appreciate the low pressure environment and general manner in which the employees of this dealership conduct themselves. I met with both sales agents Bruce and Ian as well as the sales manager Phil and only have positive things to say about all of them. There was also a promotion for a low APR which I qualified for and did not have to fight them to get (even with very good credit -mid 700's- many dealerships will tell you that you don't qualify for it). I was very happy with the price and the overall experience. I now understand why there is such loyalty to this dealership and agree with all the other positive ratings they have on this website. I would not hesitate to buy from them again.
JT1204
Dec 2, 2013
This is a great dealership, Vinnie and Alex were amazing. I battled with Vinnie over pricing and he was very reasonable and is a great guy...I have a feeling I will be purchasing my cars from Hyundai for a long time......JTEDGEWATER NJ
rbmachado1
Nov 27, 2013
They provided excellent service and top notch professionalism. I couldn't have had a better experience! They got my want I needed and made me very happy!! I would recommend them without question!
nareshbobade
Nov 26, 2013
Hi, We (me and my wife) came across Rt 4 Paramus Hyundai website during our internet search for new vehicle. We always had liked Hyundai as a brand as my first car in India was Hyundai as well.We had visited 6 different dealers before visiting Paramus Hyundai and nowhere did we feel comfortable - being first time car buyers in US always had so many questions. Both the sales guys Ray and Iggi were really great in explaining the details, answered our queries and helped us closed the deal for Hyundai Sonata 2014 model. Ray went out of his way to come in on his day off to help us get all the paper work completed as we had a particular day in mind considered to be auspicious as per Indian calendar to do any new purchase. Iggi and Ray both followed up with us to understand if we needed any other assistance - we felt more welcome at Paramus Hyundai, no artificial salesmanship!!. Will definitely recommend Paramus Hyundai, Ray and Iggi to others in the future.ThanksNaresh and Sampada
ina16
Nov 25, 2013
I had a great exprience with Rey and Vinnie. They were both helpful, informative and made my experience shopping for a new car enjoyable. I will definitely refer family and friends to purchase a car in Paramus Hyundai and especially with them.
molenhaus
Nov 19, 2013
Eric and Henry were very helpful! They did everything they possibly could to get me in my new car. I am very happy with my decision of purchasing my car through them.
nharth
Nov 8, 2013
It was a great experience dealing with the employee's at Hyundai in Paramus, NJ. The group mentioned made you feel at home. It was my first time there and I definitely would recommend to others to visit this dealership
lisacpinky
Oct 30, 2013
Hugo was great from start to finish ! Very informative on my car and its features. The The whole process was smooth and would recommend him to anyone going for service.
133lockit
Oct 29, 2013
My car was recently totaled while parked in front of my house, hence the hunt for a new car began. I visited many dealerships for all different cars. I found it to be a very frustrating experience. Many of the salespeople I encountered were very difficult to deal with. After deciding that I truly did want to purchase a Hyundai, I then visited a few different Hyundai locations. The very first dealer I visited was Hyundai in Paramus and dealt with a salesman named Dashawn Freeman. He was very patient, friendly and professional. I chose, after visiting a few other locations, to return to Paramus and Dashawn. I am very glad I made that decision. Together with Dashawn and Vincent Incorvaia we were able to work out a deal to please all concerned. Dashawn was a pleasure to work with and I would highly recommend any of my friends/family to seek him out when deciding on a new car.
Chas912
Oct 20, 2013
My Impression of Ian of sales was just great, friendly, professional, and had through knowledge of the cars this young was great ! Old school customer service. Then Vinne Incorvata came into the picture. This young man was not only rude and insulting to me and my wife, but also Ian of sales right in front of us! He was insulting, obnoxious, and arrogant to the point where my wife and left Paramus went to Jersey City Hyundai and got the same car for the same price! The salesman and the sale manager in Jersey City were the epitomy of courteousness and professionalism! The reason I gave this low rating to the Paramus Dealership was solely due to the completely unacceptable, unprofessional, and inexcuseable behavior Vinnie displayed. I would not recommend this dealership to anyone that would have to encounter this person ! No one should be treat the way we were and no one should be allowed to get away with it!.
E Harrison-J
Oct 17, 2013
I would like all to know that I got GREAT Customer Service From Denise D!!!! The problems I had with this dealer came from a Mr. Shawn Lee not approving a inside door handle being covered by a warranty repair. I called corporate and they told me that because the district manager refused to cover this part made by Hyundai installed by Hyundai. I would have to pay first and then I might get my monies refunded from Hyundai corporate. What good is a warranty if the dealership you bought the car from will not honor it. The dealership should honor all parts made by Hyundai!!!! THANKS AGAIN TO DENISE FOR ALL HER HELP AND HER MANAGER MIKE FOR HIS HELP IN THIS MATTER. CAN'T SAY MUCH FOR MR. SHAWN LEE, BUT GOD BLESS YOU ARE GOING TO NEED IT!!
borzill1
Oct 9, 2013
A very pleasant salesman Iggi, he was very informative about the car I choose to buy. I think he covered every part of the car on how everything works. I would recommend Hyundai of Paramus to any one whose is looking to lease or buy a Hyundai, also the salesman Iggi I would recommend to anyone.
KLopez13
Oct 6, 2013
About a couple of weeks ago, I came in and and met with Iggy... Right off the bat he was very courteous asked if I needed anything. We had a test drive on a car I was already interested in and Iggy worked to try and get me the best deal he can get me. Unfortunately with my credit I was unable to get the first loan... But that didn't stop Iggy he spent the last two weeks trying to get me the best deal he can get me working with the banks with his financial partner and this time he called me as said I have good news. He never gave up cause he knew that I needed this car badly for work, daughter, and my own sanity lol. I felt like family not just another customer they were trying to sell... Iggy was there until the end when they were done cleaning my new used 2010 sonata. I am very blessed to have met him and glad that he was able to finally get this done for me. I would so recommend Iggy to everyone I know. I couldn't be happier!!!!
Nisha1983
Oct 6, 2013
I would and have recommended this dealership to anyone interested in purchasing a Hyundai. I have also recommend that they see Brian and Vinny.I was looking for a Sonata Limited, white with black interior, fully loaded for quite sometime and many of the dealers I visited gave me the run around or would not work with me on a price that I was satisfied with. Hyundia of Paramus, did. Brian spoke with my uncle and the day I arrived at the dealership, Brian and Vinny listened to what I wanted and although it was difficult to do, they told me that they would be able to give me the car I wanted. They initially said it would take about a week or two to locate and get the car which I was disappointed to hear, I met with them on a Friday and by Wednesday of the following week, my car was ready to be picked up. This was my first time buying a car and Brian was awesome. He was patient, explaining things to me until I understood every part of the car buying process. He was not pushy and did not rush me after the car arrived, explaining every feature and detail.If you have a car in mind that maybe be difficult to get, I would definitely recommend talking to Brian and Vinny. They will make it happen.
JTsonas
Sep 30, 2013
This was my first car purchase in 17 years! I was extremely satisfied with the service from both Vinnie and Brian. Both were attentive and seemed genuinely interested in making sure that I was fully informed about the car I was buying and that all of my needs would be met by the Elantra hatchback. Brian was very patient with my many questions and has been totally available to me over the past few days when I have called with a couple of questions as I become more familiar with the car.I would totally recommend this dealership to anyone who wants a great car and friendly, efficient, professional service. These guys were not pushy in any way and I felt very comfortable dealing with them.I am also confident that should I need any help in the future they will not see me as a sale already made but as an on going customer to help.Thanks to Brian and Vinnie for making my new car purchase a very pleasant and fun experience!
Katiemcd
Sep 29, 2013
All of the people I worked with at Paramus Hyundai were completely professional, friendly, and considerate. When I first visited with Iggy I had my 3 year old daughter with me and he made every effort to make both of us comfortable. Many employees at the dealer made a special effort to say hello to her which I think says alot about the kind of people they are.When I returned to actually make a deal on a Tuscon the process went as smooth as possible.Iggy even remembered my daughter's name. The whole car buying process is just too long but I don't know if any dealer can make it shorter. Iggy continued to ask if I needed anything while I was there. When I didn't like the first offers, both Iggy and Vinny kept trying to get to a car and a price I could afford. They were honest and helpful with any questions I had. The meeting with the finance man also was smooth and quick. I liked that Gap insurance was included in the price. No hidden extras!Then both Iggy and Vinnie stayed late after the dealership was closed to help me clean out the car, get the Bluetooth set up, and gas in the car. Iggy even took a picture of me in my new car. Even the guys in the service department were willing to stay late to help get my car seat out which was a struggle.Overall I had a great experience at Paramus Hyundai and would highly recommend them to anyone. Ask for Iggy and Vinny!
nytmare13
Sep 25, 2013
Very excellent dealership. I dealt with harold (salesman) and vinny ( sales manager) They went out of their way to get me a new 2013 santa fe sport awd 2.0 turbo in ecact color and trim that I wanted from out of state. While still offering low price on vehicle. Not to mention their trade in value is phenominal. They gave me 2000 more then other dealers did for an 09 acura tsx. Will ddefinitely rebuy from them
amadee
Sep 24, 2013
I went in unsure of financing or leasing but Iggy and Vinnie helped me figure it out quickly and I'm really happy I made that choice. I left with a 2013 sonata in the right color :) They showed great customer service. I had a lot of fun buying my first car which I was surprised because I thought it was going to be a stressful process so I kept postponing it. They proved me wrong! I felt at home and relaxed. I will definitely recommend hyundai of paramus because they have the best customer service. I left with a great deal on the lease and I totally love how the car feels.
gpapas75
Sep 16, 2013
I was very pleased by the overall service that Brian offered when I visited the dealership. He finished all the paperwork in a timely manner, and he helped me get familiar with the vehicle's amenities and how they work. Thanks again for a job well done.
klago
Sep 16, 2013
My husband and I originally came in to replace a lost key to our Sonata never thinking we would walk out with a 2013 Azera (which we had been eyeing for sometime). As we were walking out one of the managers mentioned that instead of buying another key could they interest us in purchasing a new car. At that time Jefferson Palau, who sold us our 2009 Sonata, approached us but since he had a customer he introduced us to Brian. We mentioned to Brian that we were interested in the Azera, but were weren't too optimistic as the Azera was always over our budget. Brian assured us that he would give us the best deal. With our trade-in we were able to negotiate a price that worked for us and our budget.Brian was a pleasure to deal with as he listened to what wanted, was patient, very knowledgeable of the car and did not waste our time. When we decided to go through with the deal he made sure we did not waste anymore time than we had spent and got us out as fast as he could.I would not hesitate to refer Brian and your dealership to anyone who is interested in purchasing a Hyundai.
dellerson1
Sep 13, 2013
Ignatious was exceptionally accomodating with what I was looking for and I felt a personal touch as he was personable, trustworthy and sweet.HIGHLY recommend!!
Burgosj619
Aug 27, 2013
I went to this dealership on August 18th with intention to browse the 2013 Hyundai Sonata Hybrid Limited with Sunroof. Upon arrival outside I went to the entrance and was immediately asked if anyone was helping me. There I met Iggi. He was very nice and knowledgeable and led me right to the car I was interested in. We went for a test drive where he broke down everything the car had to offer me. This being my potential first car lease, I did A LOT of research about the car and was happy to find that Iggi knew his stuff. He explained about 97% of the features and specs and I know this car had plenty to talk about. After the test drive we went inside to talk about the possibility of leasing the car that day, and that was when I met Vinny. He was very nice and polite and we crunched some numbers together. I was still unsure so I made an appointment to return on Tuesday. When I returned, I saw that the car was being cleaned, the gas tank was being filled, and it was being prepped to drive off that day. I met Iggi once again who did a similar rundown of the car features and specs with my boyfriend. Then we all sat down with Vinny inside to talk numbers. After some back and forth negotiations, we were able to settle on a deal. The car is AMAZING. I love it. Iggi and Vinny were knowledgeable, polite, and caring. I think that as long as you are serious about considering a purchase and are realistic about the pricing, this place is the place for you. One positive review may not give the full story, but neither does one negative review. It's definitely the place to explore for a Hyundai.
InformedConsumer45
Aug 13, 2013
BUYER BEWARE!! This dealer relies on consumer fraud and deception not to mention false advertising and alleged credit approvals. I first contacted the dealer a few weeks ago to inquire about an ad I saw online. As with all ads, the deal advertised for a $44/month lease of Hyundai Elantra seemed too good to be true so I called to understand the fine print and inquire about the deal. I was assured by a sales rep over the phone that the ad was true, that with a $2200k down payment, I could qualify for a $44/month lease with the only caveat that registration and other fees are additional costs that I could pay on top of the down payment or roll into the lease payment. After several phone calls with the same sales rep, I proceeded to fill out a credit application online which would let me know if I was approved and more importantly, would let me know if it was worth traveling over an hour to the dealer. A week passed and I had not heard back from the sales rep so I gave her a call to follow-up on the application. She let me know that I would receive a response the same afternoon and sure enough, she called me in the afternoon to inform me that I had been approved. She let me know that all I needed to do was go down to the dealer, pick the color/trim/etc of the car and that I could drive out with a new Hyundai car that same day.Indeed, I went down to the dealer to finalize the deal and to my surprise, found out that the $44/month lease was a SCAM! To make matters worse, the sales manager proceeded to tell me that I had not been approved yet (even though I was assured over the phone that I was and hence, why I made the trip down there) and that I would not be driving a new car home. He let me know that the dealer puts out ads like that to entice people and get them to visit the dealerand that there is a fine print. Of course, I invite all readers to access their webpage to read the fine print. Im sure you will find, like I did, that their fine print is illegible, even if you zoom in 200% or more. This is why I called and spoke to someone who explained the one caveat about registration and other fees and so I thought I understood the fine print that I could not read from a computer screen. What any sales rep failed to also tell me was that in addition to the $800 - $1300 that a registration and other fees (acquisition, taxes, etc), Hyundai charges hidden fees to make this number go all the way up to over $3000. Oh and if you were wondering how you could qualify for the advertised $44/month, you need to give a down payment of $2200 + $3000 (registration and fees) and need to be a military vet who has graduated from college and who owned a Hyundai.Needless to say, I left this place a very dissatisfied customer without the desire to make a deal with them today or ever. This dealer preyed on my good faith and desire to have a car - given that the one I had previously was stolen. This dealers explanation for all this it was the sales reps fault. They take no blame for deliberately misinforming and misleading me and above all LYING to me. I will be filing claims with the appropriate agencies and sincerely hope that future car buyers understand that this dealer relies on questionable business tactics to make a deal at the expense of a VERY DISSATISFIED and DECEIVED buyer.
dianys44
Aug 11, 2013
Awesome Team!!They worked with my requirements and wishes. Vinny was very helpful and friendly, Harold follow up with me couple of times after the purchase that makes me feel valued as a customer.It was a great experience , very professionals. Thanks guys!!
Gmc.vitetta
Aug 10, 2013
They were amazing. It was my first time leasing anything under my name and they explained everything to me detail by detail. They were also very patient with me while I was making up my mind on the style and color of the car. They stayed an hour and a half later for me to close the deal and they delivered the car to my house the very next morning! They have been following up with me for about a week to make sure I love the car and that everything is perfect. They are really good, down to earth, caring people. I couldn't be happier and can't wait to go visit them again.
msierra
Aug 6, 2013
Antoine presented himself in a professional and friendly way. If it wasn't for him I wouldn't have made the deal. I wanted to give him the deal and so I did. It was important that I felt I was being taken care of and he did just that. Thank you Antoine!
By Stephanie
Aug 4, 2013
DON'T EVER GO HERE!!! My mom purchased a Chevy Cruze. When we came back to sign all the papers we waited for hours. My mom told our sales rep, Antwan that the car shifted funny and he said he noticed that him self when we took it to fill up the gas tank but it was normal with those types of cars. I brought the car to my local Chevy dealer and found the car needs a full valve replacement at 17,000 miles. REALLY!! Also the car must have been in an accident (not reported) because the head light housing was all busted and glued together. I left several msg for the used car manager who NEVER returns my call. Antwan called me back and promised that he would talk to some one about the issues and get back to me. That was 3 days ago. When I asked Antwan if the dealer inspected the "used" cars for issues he said "no". Is that anyway to run a business? They basically don't care if they sell you a piece of crap! It's all about the sale. Oh, and we were charged $895 for vehicle prep. I'd like to know what that includes all my mom received was a tank of gas. The car was filthy inside and out. My mom pointed out several things that needed attention and we were promised that all that would be taken care of. I would have thought the with heavy vehicle prep charge those things would have been taken care of. What a scam.
dl9010
Jul 30, 2013
I arrived wanting to test drive a 2013 Hyundai Track, 3.8 Manual, and had such a good experience that I drove one off the lot the same day. I worked with Iggy (Ignatius Baretto), who is new to the car sales business, and doesn't at all fit the description of your standard Tri-State Area car salesman. He was kind, thoughtful, friendly, worked with me on the price and gave me a fair deal on my trade-in. All in all a great experience thanks!
karenkag
Jul 30, 2013
Can't say enough about Iggy, he made our experience at Hyundai very satisfying. I would recommend Iggy because he is genuine and one of the nicest people you would want to meet. Me son Michael was Iggy's first sale and I was Iggy's second sale and to say the least he was very appreciative. I also have to say that Vinnie Incorvaia, sales manager, was great, he worked with us to get my son Michael a price on a Genesis coupe that we were satisfied with and I an Elantra. I am more that satisfied with Hyundai of Paramus and would recommend to anyone. I wish the best for Iggy in his new career with Hyundai!
maltholz
Jul 27, 2013
Purchased a Hyundai genesis in June and the dealership provided temporary plates and owed me a check on my trade in. Was told I would have my registration and check within 7-10 days. Well that's not what happened, not until did I have to call countless times but the temporary registration expired (21 day later) and still no registration and no check. The dealerships GM would not respond to calls, it to calling the ownership of the dealership (only got his secretary) and days of dealing with the Hyundai Genesis Helpline to get the dealership to actually send me my registration and the check. I would definitely NOT recommend this dealership to anyone interested in a Hyundai; even the genesis helpline staff was amazed at the lack of responsiveness and lack of effort on the part of the dealership to resolve these issues timely. Stay away!!!
Gorrell_12
Jul 26, 2013
I recommend this dealership to everyone great customer service and easy to work with.. I worked with Iggi Nd Vinnie . And bought a genesis coupe .. I'm glad I can say I was Iggi's first purchase in that dealership. He is a great guy and hope he does well..
Perry F
Jul 16, 2013
This place will try the up sell very hard. They don't recommend repairs as per the vehicle manual but use their own "service" plan. Always looking to add maintenance work that is not required by the manufacturers own service plan. I have regular maintenance performed as per the hyundai manual yet they always try and sell me some other work they say is "needed" to maintain your warranty. Tried to charge me $74 for an oil change when I brought the car in for recall work!! I think they are border line dishonest and always look to suck a few extra bucks out of you. Needless to say the trust factor is no longer there and I will be looking to find another dealership to service my Santa Fe.
adooley7
Jul 15, 2013
I had a very good experience at Route 4 Hyundai. My dad and I purchased a 2013 genesis coupe and I am having a wonderful experience with the car. We were provided exceptional service from Brian Scudder as he was informative and friendly the entire time we were with him.
Chortiz
Jul 13, 2013
We are so grateful to have met Jefferson Palau. He was thorough and presented an amazing presentation helping us to make our decision to purchase the Sonata. His professionalism was evident when he spoke regarding what would be our best options. He was courteous, kind and gracious. Its a pleasure to meet someone who has a desire to help others and enjoy what they do. My wife and I felt comfortable and knew Jefferson had gone the extra mile to make this purchase possible.
Joanna52
Jul 12, 2013
i thought it was excellent service.. very kind and friendly.. the service was extremely fast also.. i would deffinetly recommend my family and all friends!!!
Wallhyundai
Jul 8, 2013
My mother bought a new Hyundai Tuscon at athe Paramus Hyundai. Out of all my years with buying cars it was the most pleasant experience I have ever had. Ian Kaufman was our Sales Representative who was so attentive and made us feel so welcomed. He showed us everyhing we need to know about the car and actually went over it all again before we left also set up my mother's blue tooth for her phone. Anthony was just amazing with the financing. He went through everything and fully explained everything my mother needed to know about the leasing program. He was also fully attentive and made us feel so comfortable. He even walked us to the car and through his own spare change in the back seat for good luck. When I left I felt like I knew both gentlemen for years. Your dealership hired unbelievable employees and every dealership should have more employees like Paramus Hyundai has. I would definitely without a doubt come back to your dealership again. Thank you for a wonderful experience.
CometPride
Jul 5, 2013
My experience at dealership didn't begin well, as I stood there for 15 minutes without anyone approaching me, seeming more concerned with cigarette breaks than a customer. I walked out of dealership and started towards my car to leave, but that's when Antoine came RUNNING out of the dealer asking if I needed help, and apologizing that nobody else had helped me. He assured me he would make my experience better, and he did. Antoine did a great job, listened to what I wanted and brought me right out to see what was available. We talked for a bit, and began "negotiations". Keep in mind, I was at dealership around 8-8:30pm the night before a holiday. While everyone else seemed focused on leaving, Antoine didn't rush the process whatsoever. I seemed more eager to wrap it up than him. He made the entire transaction very comfortable, and I'm very pleased with the service I recevied.If I were rating Antoine alone, it would be all "5's" for him, but my rating of 4's also includes the negatives I experienced prior to meeting with Antoine. I ended up finalizing the lease on my new Sonata that evening, and driving it home the same night. All thanks to Antoine. Had he not come after me, or spent the quality time with me, Honda would have had one more customer. I work in the service & sales industry as well, and truly understand the value of good customer service. Antoine did a great job, and should be commended for it. Thanks!
EileenR51
Jun 29, 2013
I really wanted a Hyundai Santa Fe so we went to Route 4 Hyundai. I must say the first time we went there, we waited around and no one bothered to wait on us so we left. A couple of days later my husband called the dealership and made an appointment to come see the Santa Fe and arrange to go for a test drive. I fell in love with the car instantly, the only issue was the cost, which we finally came to a compromise with Eric.
just1user
Jun 23, 2013
Hyundai must be one of the worst cars ever made. They will sell it at a price which may seem like a discount but you will more than make up for it when you start bringing it for service. Hyundai of Paramus rips you off on everything they do. They came up with things to fix that I never heard of when I owned over vehicles and I've been driving for 34 years. When you refuse something they offer they will reduce the price. This only means that they overcharge on everything they do. I will be getting rig of Hyundai and will never see this dealer again.
richhicks00
Jun 17, 2013
Had a very positive experience working with the people at Hyundai of Paramus. I had never driven a Hyundai before and was coming off a Nissan Maxima so I wanted to get a feel for my comfort level with a V4 car. I loved the Sonata right off the top and was pleasantly surprised when I was allowed to leave without much time or pressure on my first visit. I returned a week later with intentions to purchase. I had done my research and was happy to find that without having to do a ton of negotiating I was able to walk away with a fair price. My salesman, Steven Dann, was friendly, informative and low pressure. I really enjoyed working with Steven because he did not use any of the normal cars salesman talk.My overall experience was very positive and I have already recommended Hyundai of Paramus and Steven Dann to family members who are in the market for a new vehicle.
Monicakmalta
Jun 12, 2013
It was a great experience. Antoine, the salesperson was so patient and eficient. He took care of every single detail. They all were amazing, delivering outstanding service. Thank you again
alex1993
Jun 5, 2013
I was looking to finance or lease a new car for a while. Finally yesterday I stopped at Hyundai of Paramus. First I started with sales consultant Ray Espinosa who was very professional and he was doing his best to work with me on prices and deals. Vinnie Incorvala is one of the sales managers he was the next person whom I met in the dealership, he is the one who can get you the deal you are looking for. Finally after all was pretty much done I met Anthony D`Arienzo, he was the top guy. Very nice Italian man who did a big thing for me by getting the lease deal without a co-signer for a college student like me who does not have "the best credit score". The only think that you need to consider is that you might want to have some free time as may end up spending over 7 hours in the dealership if you want to take the car at the same day. But overall I had positive experience in this dealership and I would recommend financing or leasing cars from them and of course with the help of those 3 guys: Ray Espinosa, Vinnie Incorvala and Anthony D`Arienzo.
Lhbanks
Jun 2, 2013
We originally came in to the Route 4 Hyundai to test drive and price a Sonata. We were dismayed by the very large disparity in the advertised price and the price we were quoted. In regards to auto ads in general (from all brands and dealers) I believe they operate a bait and switch policy to lure consumers in-- not just Hyundai. But in the end Eric the sales manager offered us a very good deal on a fully loaded Sonata SE Turbo and we drove it home the same night. It is an excellent car and although we have only had it for 48 hours, we think we will be very happy with our 36-month lease.We are long time Honda owners for more than 14 years. Our daughter really wanted an Accord, but we got a lot more car for the money with the Sonata. We would consider another one in a few years when our other daughter gets her first car. Eric, Luis and Antoine were very pleasant to deal with and accommodated our budget with a very good offer. We have already recommended both the Sonata and Paramus Hyundai to several people.
AnniesCar
May 30, 2013
My vehicle broke down on the side of the road and I needed a reasonably priced lease as soon as possible. I researched practically all night and found this dealer to have the best deals. Vinny, the sales manager, even offered to pick me up and drive me to the dealership to help me out. Ray worked with Vinny and Anthony and the rest of the staff to help get me the best possible deal and I drove away with a 2013 Elantra! The guys were very respectful and fun! I even got a hamburger for lunch courtesy of the guys! I look forward to going back for my scheduled maintenance service!
frandia91
May 23, 2013
This dealership is great. Everybody is so friendly and they try to help you out as much as they can. This is my second car that I buy here, and I always leave the dealership with a big smile on my face. Two of the best employees are Vinnie Incorvaia and Henry Heiss. Look for them when you go in. They wil do anything to make you happy and have the car that you would like to drive, they will work magic for you. These two guys are just great. They walked me through everything, helping me making a decision of which car to buy. I recommend this dealership at 101%, prices are great, workers are awesome and they work fast and good. I guarantee you will be happy after leaving this dealer with your new car.
gazer3
May 16, 2013
Both were friendly, knowledgeable and all business. While a transaction did not take place, I was pleased with the visit and hopefully will do a transaction in the future.
Guess who
May 13, 2013
I will never go to this dealer again. To start off the day the asked me to pick up the car they made me wait several hours. Furthermore when I got the review I rated them not so great on the wait. The salesman Rob Scott calls me up cursing me out tell me its my fault he did not getting his bonus. This was only a few things. Than when I asked to speak to a manger he than put one of his friends on the phone and not the actual manager. Eventually I went down to this place spoke to the manager he had no idea that he did this and management did nothing about it. On top of all this I was promised a spare tire kit which doesn't does not come with the new car. I did not receive because he told it to me and did not write it on paper. One of the worst experiences I ever had would never go back there or recommend this salesman at all.
sange27
May 9, 2013
This is the 3rd vehicle that I have leased/purchased from Jefferson. He is was extremely helpful, informative and listened to what I wanted and had to say. He got me the deal I wanted and put me into a brand new 2013 Sante Fe lease and also helped my husband turn his 2011 Sonata from a lease to a buy out. Jefferson made car shopping into an stress free no hassle day. Thanks and I'll be back in 3 years after my lease runs out.
gloriadls
May 8, 2013
After losing my beloved, "in great condition" 1998 Malibu due to Hurricane Sandy I had no option but to buy a car so I opted for a new one. After visiting various dealerships and test driving a few different makes and models, I went to Paramus Hyundai. I was assigned Jefferson as my sales rep. I immediately took a liking to him due to his professionalism and friendliness. Although I mentioned that I wasn't going to make a quick purchase, he explained all the features of the Sonata, took me for a test drive and answered a million questions. He wasn't pushy. In the following 2 weeks I visited other Hyundai dealerships and no one came close to giving me the service that Jefferson did. After thinking it over for a while, I called Mr. Palau and inquired about the Sonata Limited... I had my specifications: I wanted a shiny red car, light colored leather interiors, heated seats, sunroof... you name it. Well, within a day the car was at the dealership and I proceeded with the purchase. I was one happy customer and continue to be. Jefferson has still kept in touch with me and still continues to answer any questions that I have. In about 2 years I am going to be on the market for a car for my college bound daughter and I will be looking to do business with Jefferson again.I would recommend this gentleman to anyone looking for a fair, professional and informed purchase.
finnzup2
May 3, 2013
Harold Maldonado was excellent: friendly, attentive, knowledgeable, and efficient. He is an asset to your sales staff. The only other name i remember was Phil, who had the final say on the bottom line price we paid. He was pleasant and appeared to be straightforward with us. I don't remember the names of the 3-4 other people we met, but they were all friendly and professional
vt07652
May 2, 2013
I bought my Hyundai Sonata two weeks ago and I love it. The car is great it rides very nicely. I am a very easy customer, when the sales person and I closed the deal we agreed on a fixed price out the door flat rate. When I went in to the finance guy Josue Alarado to close the deal with my mom he got us confused with another person buying another car. So he had no clue what was going on. Once we told him it was a different car he got the correct car papers and she signed all the papers that were given to her. Then she had to leave due to a doctors appointment. So at that point the deal was closed. I did not look at the final price because I was under the assumption that the price I was quoted would be the price on the paper. BOY WAS I WRONG. Yes a person can say well you should have looked over the paperwork and told the guy, but in my defense if you are a reputable dealer you should have the numbers correct in the first place. A CAR DEALERSHIP SELLS CARS ALL THE TIME AND DOES THE PAPERWORK ALL THE TIME. So as Josue Alarado is explaining all the paperwork he notices that he forgot to give a few papers for my mother to sign. So he stated " Try to copy your moms signature as best as you can " I was like okay sure if you want me to forge my moms signature thats fine. Then I look at the agreement papers the numbers were not the same. I confronted him and he made up some BS story and numbers scheme about charge this and that. So i basically did the simple math that he said and it was wrong. HE WAS WRONG. In a nutshell he lied to me and just wanted me out of the dealership or at least thats how I felt. So I told him to FIX THE PRICE and thats it. He apparently for mad or irritated and said " Well your mom has to come back in and we have to do all the paperwork all over again and she has to sign everything all over again" He knew I have no time to spare because I am a very busy guy. So I just got tired and said forget it just give me the car. So out of anger I just take the car home without even inspecting it. I saw later that there is a scratch on the bumper. They agreed to fix the scratch but I am actually VERY VERY afraid to bring the car back to the dealer due to their lack of professionalism. The salesman "Ian" was great because of him I came back and bought another car and i still had an issue with the pricing again. I waited about 2.5 hours for the paperwork I had no energy to argue and go back and forth the one guy tried to explain it and I was just to tired to say anything. In all in all I like the cars. I like the company. I liked the professionalism of the salesman, but I hated the lack of professionalism in the Financial Management. I would recommend a Hyundai to my friends and family. I would NEVER Recommend this dealership due to my first interaction with the Finance Manager. I should have just drove 10 miles and gone to Wayne Hyundai in Wayne NJ and bought both my cars there.
Annasole66
May 1, 2013
I met Mr Vinny when I went to Hyunday to buy a car. Thank you Mr Vinny, your experience and your advices are prociouses for the clients and for the Hyunday Paramus. Anna Maria Altomonte
Cchance
May 1, 2013
I came in to Rt. 4 Hyundai on Thursday April 25th with what I THOUGHT would be the best car for me in mind, and walked out on Tuesday April 30th a VERY SATISFIED customer. I made sure to point out the time span for several reasons...... First off, I came into the dealership looking to replace a car that was wrecked in an accident a few days before. The significance in that information? I needed to replace my car, and I was in a hurry to do so! When I walked into the dealership on Thursday 'KNOWING' what car I wanted to look at (considering the price advertised being the best for me and all that....so I thought). In my mind I wasn't willing to 'talk' about or even 'just look' at another car. (Bad experience with previous dealerships hustling me into getting a car I wouldn't have chose for myself. Even AFTER stating that I wasn't interested into buying that day). I 'KNEW' what I wanted and that was that.......... And then came Arthur. Very nice from the jump "Hi, are you guys being helped?.......Oh ok, I'm able to help you, my name is Arthur David..."*extends hand for hand shake*. THIS was a big deal for me because at my previous dealership, I had to stand around and wait for a few minutes (about 15-20) before seeing someone....... And that was WITH an appointment. Now back to Arthur, he took basic information about the kind of car I had before, LISTENED to what brought me into the dealership and LISTENED when I said I was just looking. Though making a deal is very important in the car sales world, I felt my needs were going to be considered first here. And I give Mr. David a TREMENDOUS AMOUNT OF RESPECT for what he was about to get himself into. After finding a car that was best for ME, we got down to business. Talking numbers and percentages and all that other stuff that would make a girl like myself head spin, even after staying longer than he was supposed to trying to get the numbers right, he didn't push too hard and pressure me (and my guest) as others would. We exchanged info, and he allowed me to think on it. He followed up with me to see how things were going, and lent helpful advise, but didn't harass me.... Finally, I came to a decision at the end of my shopping around and researching, Hyundai was the way to go! I had just fallen in LOVE with the car, and remembered the customer service. (Things like that REALLY DOES matter!) Walked in on Tuesday evening excited, walked out Tuesday night ECSTATIC!!!! I knew the car we were talking on, I knew the numbers we were looking at, but actually finalizing it all with these guys was kind of surreal to me. I got a car that I ABSOLUTELY LOVED, at a price (which I must say was better than the car I originally walked in eyeing) that was affordable, and had some of THEEEEE BEST customer service all at once. I was a winner! NOT A DOUBT IN MY MIND THAT THESE GUYS ARE THE BEST! Even the guys who weren't your actually sales men were nice and sociable with you. I haven't seen that elsewhere. I've recommended, and will continue to recommend Rt. 4 in Paramus Hyundai to my friends, family, co-workers, everyone. Thanks again guys, it truly was an experience.
Jarrodwelles
Apr 29, 2013
I have never in my life experienced such amazing customer service as I received from Eric and Ian. They are absolutel phenomenal and deserve the highest recognition possible. I was blown away by their easy going, comforting attitude and made my visit, one I will always remember . These two gentleman are a superior asset to the team, not only were they friendly, but they knew so much info and I feel they gave me a great deal. Five stars all around!! Not a single complaint. The best at what they do! I am going to send many people to this dealership, only because if these two fine gentleman. They deserve a huge bonus in this sale!!!!
bigvette85
Apr 19, 2013
I would recommend this dealership for their professionalism. There was absolutely no presure. We weren't sure what we wanted, they let us test drive a few cars, and we still weren't sure. The trunk seemed a little small so they invited us to, at anytime, bring our golf clubs and see if they would fit. They never said you must buy now. We went back 3 times and finally leased a Hyundai Sonata Hybrid. Love the car. I would recommend the dealership and the car.
kevinrudd
Apr 18, 2013
Jefferson was an excellent consultant and gave us great customer service with the price we were looking for. Jefferson asked the right questions to make sure he was presenting the right product for my family. He made sure my children were comfortable offering coloring books and refreshments. I will recomend Jefferson to anyone looking for a car.Thank you!!
KikiKonner
Apr 16, 2013
Complete Professionalism with a huge dose of Friendliness! The entire team was conscience of our needs with regard to selecting the proper vehicle and staying within our price range. We left with a car the very same day without feeling intimidated. Henry... YOU ARE THE MAN!!Thank You.
Lpinky
Apr 12, 2013
Just leased my 2013 Sonata from Jefferson P. and Rocco A. Great exp. from start to finish to after purchase. Highly recommend these two to anyone looking for a new or used car. Thank you Jefferson and Rocco for my new baby mobile..................
dnurse2
Apr 10, 2013
My sales rep was Ian Kausman who was fantastic and the sales manager was Eric Bennett who was equally as wonderful. They had delivered everything promised in the ad which is why I made the purschase. They were kind, courteous and very patient. They answered all my questions and explained in detail about leasing a vehicle since it was my first time. They even provided child care while I spoke to my sales rep. The most fantastic thing about the dealership is that they provided transport and picked me up from my house in Oakland and brought me back to the dealership in Paramus. This was the best experience I have ever had at a dealership and this is why I gave them a 5 star rating.Diane
nypdmounted
Apr 5, 2013
BRIAN IS A NICE GUY BUT THE PRICES ARE WELL INFALTED ON CERTIFIED USED VEHICLES . THEY DONT WORK WITH YOU ON PRICES OF CERTIFIED CARS HOWEVER THEY ARE DECENT PEOPLE TO DEAL WITH .
Tsaim
Mar 29, 2013
I want to start by saying stay away from this sales person. Not only was he rude but he acted as if I didn't matter because I was a women. He talked down on me on 2 different times. I've bought a car here 3 years ago so I know it's not the store but just a un happy man who feel the world owe him something.
erickdh07
Mar 29, 2013
The headline here is - we would NEVER recommend this dealership to anyone due to a lack of integrity and horrible customer service post-purchase.The summary of our story is as follows - we bought a used Hyundai Santa Fe from this dealership in late January - it's now about to turn April and we still don't have the license plate from the dealer, despite numerous promises and multiple calls/emails, so our car is effectively not usable. The thing that's most outrageous about this dealership is that they have literally lied to us on multiple occasions and made promises that they clearly have no intention of keeping (e.g., they promised to send us in an email stating that they would cover any tickets we received due to having an expired temporary plate - 2 weeks later and despite our calls back, no email has arrived). What makes this whole situation even more absurd is that the dealer A) promised to take care of registering the car and sending us the plates, only B) they didn't have the required paperwork necessary to complete that registration, and C) never bothered to tell us despite multiple calls on our part after our temporary plate expired and no permanent plates arrived. We weren't even aware that there was an issue until my wife literally had to threaten them with a letter from our lawyer if they didn't put a manager on the phone - at which point it was "discovered" 6 weeks after we bought the car, that they had never submitted the paperwork because they didn't have it. This led to a series of promises ("we will Fedex you the plates in 2 days"..."we will send you an email promising to pay for any tickets you receive"...etc...all of which have been LIES. We remain without our plates, as this saga goes into month 3 and this dealer continues to do nothing. It seems apparent that the only thing they respond to is the threat of legal action, which it looks like is where this is headed in order for us to have a car we can legally drive. I'd like to write more about the quality of the car, but frankly, I don't know because we can't drive the xxxx thing. Long story short - avoid this dealership at all cost, because if anything goes wrong, you will be left high and dry.
curci
Mar 28, 2013
Vinnie and Arthur were both very helpful. They answered all my questions and were very accommodating. Vinnie gave us a great deal and Arthur was helpful with going the extra step and helping us set up our MyHyundai and BlueLink accounts. It was overall a very pleasant experience and I highly recommend Route 4 Hyundai in Paramus!
nforbesVH
Mar 20, 2013
One of the best experiences I have ever had in leasing a new car. Eric, Brian and Anthony made the process very easy, explained everything well and in no time I was driving away in a new car. Excellent dealership with wonderful employees!
AlekB
Mar 19, 2013
Unfortunately, I bought Hyundai Sonata 2013 from this dealership. My troubles started the moment I sighed the contract. Brian Gombocz, sales person, has failed to deliver all equipment that I paid for. I talked with him many times and all I got was promises, I never saw my additional equipment and it is been 6 months since I bought the car. Josue Alvarado, financial person, and him manager Steven Amato have keeping my refund for additional warranties that I cancelled two weeks after I bought the car. It is impossible for me to get my money back. I left many voice mails and sent many emails, but it is impossible to contact them. I am going to launch a lawsuit against this dealer if I do not get my refund soon. This is total nightmare. After this experience I will never buy Hyundai again. Total disappointment. Stay away from these guys.
AlekB
Mar 18, 2013
Unfortunately, I bought Hyundai Sonata 2013 from this dealership. My troubles started the moment I sighed the contract.Brian Gombocz, sales person, has failed to deliver all equipment that I paid for.I talked with him many times and all I got was promises, I never saw my additional equipment and it is been 6 months since I bought the car.Josue Alvarado, financial person, and him manager Steven Amato have keeping my refund for additional warranties that I cancelled two weeks after I bought the car. It is impossible for me to get my money back. I left many voice mails and sent many emails, but it is impossible to contact them. I am going to launch a lawsuit against this dealer if I do not get my refund soon. This is total nightmare. After this experience I will never buy Hyundai again.Total disappointment. Stay away from these guys.
Dmitry__
Mar 16, 2013
Went to Hyundai Paramus to change oil. They wasn't able to find my appointment which I've made a day before. The result is 2.5 hours in waiting for regular oil change. Even payment processing was sluggish (5 mins).The price is another story. I was told that it's gonna cost $35. The invoice was for $78 to change regular oil at Hyundai Santa Fe. They included $14 for 'fluid disposal'. Why do I have to care about that stuff? The final price tag after discounts was $45.I'd better change oil in a small workshop across the street. The staff was very friendly though.
Lufica4027
Mar 16, 2013
These guys were great. Treated me like family. I went to two other Hyundai's and the experience were nothing like Hyundai of Paramus. Didn't make me feel uncomfortable or pushed into buying something I didn't want... I would definitely recommend them to everyone
Azamo
Mar 12, 2013
Best professional I ever worked with. Highly recommend. Dealer has a lot of passion and try to accommodate customer with everything . I would recommend him to my friends .
isisvixen71
Mar 11, 2013
From beginning to end of my car purchase Jefferson "held my hand" through the process and gave me a ton of support along with his professionalism, courtesy, and ultra friendliness.It made my whole experience so wonderful. I have purchased a few vehicles before but NEVER had such FUN and simply a JOYFUL experience as this one was. All of the dealerships staff was incredibly helpful, professional and friendly, I felt like I was one of the family.I could not have picked a better dealership or salesman than Route 4 Hyundai and Jefferson Palau!!!I have and will continue to recommend this dealership and Jefferson Palau to everyone and anyone!!!Sincerely,Angela Buono
kpechel1
Feb 28, 2013
Ms. Ramaglia was very unfriendly and rude. As a professional service advisor, she did not act professionally and was very unclear about the prices for their services. Her recommendations did not fully meet my needs and it only showed how they prioritize their sales instead of providing a great quality of customer service. It was my first time bringing my girlfriend's car in for service and it most likely it will be my last. Avoid the trouble. Look somewhere else where you and your car can be treated with respect.
AdamGoldman
Feb 27, 2013
I traveled an extra 45 minutes to pay more than 2 initial quotes I had previously received. I shopped the Genesis against the Mercedes E class and not only did I get way more for my money, but the professionalism from the first phone call was amazing. I can honestly say they're doing the right thing at Paramus Hyundai and I can see why they sell so many cars and have such a satisfactory rating. My cousin Also lives in Nanuet and recommended this dealer and I'm glad I took his advice. The two Mercedes dealers should take notes from Eric and his team. Ill definitely be buying my wife's car there also come April! Great job guys and thanks again!
happybigben68
Feb 25, 2013
excellent service from Ray Espinosa. He was very helpful in helping me get the car that I wanted for the price I could afford. I would recommend the dealership to my friends.
ADAMSMD
Feb 21, 2013
RELENTLESS SALES CALLS! I started looking for a vehicle on line as most people do. I utilized the "build and price" to get a better idea of what the total costs would be with options. Knowing that a dealer will generally provide a better price, I opted to try to get an "actual price" from Rt. 4 Hyundai. I specifically requested to be contacted by email due to my job as a physician and difficulty in taking calls. Not only did I receive 2-4 CALLS per day, I continued to receive calls after answering and explaining the situation. This has gone on for 3 weeks! I finally called the dealership, explained the issue to a receptionist who assured me my number would be taken off of the list. Problem solved right? Nope... another few days of calls a second call to the dealership. Figured that should be it right? Guess again... just now ANOTHER call. As I explained one MORE time, the sales assistant on the other end stated that she understood, but if I want to purchase a vehicle.... I asked her if she was kidding. They can 't get instructions right when trying to make a sale.. how helpful are they going to be when I have a problem with the car I've bought already.
DavidE7
Feb 20, 2013
Jefferson Palau is a terrific car salesperson. He really means it when he says he puts the customer first.Jefferson bent over backward to help us close on a lease deal. He also followed up to make sure we were enjoying our new Hyundai Sonata.If you're in the market to buy or lease a vehicle, I recommend paying Jefferson a visit. Chances are you'll find the trip well worth your while.
mfelicianocruz
Feb 20, 2013
I have purchased two cars from Hyundai of Paramus mainly due to the very positive experience I had dealing with Eric Bennett. I have recommended the dealership to many family and friends and everyone cannot be happier or more satisfied after dealing with Eric.
Mikh1972
Feb 20, 2013
Both of these people that i have rated have been a great help to me. I found the car i wanted and they sold it to me ! for a great price and quality. They are both very friendly and are willing to help ! I would recommend this dealership to anyone!. ROUTE 4 ALWAYS FOR LESS! IS TRUE. GREAT PRICE AND GREAT QUALITY!. BEST OF LUCK !
jamiekk
Feb 19, 2013
They tell you to sign the paper and say this is just to go to the next step. And they make you put a $1000 deposit. They also say this is just a step for me to go speak with financial dept. If you ask if the deposit is 100% refundable, they will say "ABSOLUTELY, YES." Even if you ask them several times, they will keep saying "YES, OF COURSE 100% REFUND". That's how they trick you. If you read the paper, it will say the deposit is non-refundable. But, they will still say the deposit is 100% refundable. And guess what happens when you tell them the interest rate is too high that you need to cancel this transaction and tell them to give you a deposit back. THEY DON'T GIVE YOUR DEPOSIT BACK. They will say to you "Do you have any proof of us saying we will give you a refund? Who did you ask? Paul? Paul is just a salesman. You should have come to me (manger, Eric Bennett) for this question. He has no power! I got the power! We can't give you a refund since you already signed the paper. If you want to bring this to the court, bring this to the court. It will be just bit complicated and hard times for you. But please go ahead, if you want to. Eventually, we'll win. :)" Even if you say you will post a review and write what they have done to me or report this to a newspaper, they will say, "Go ahead! We don't mind. Please do." Yes, they are very sneaky and deceiver. Not only Paul Paik or Eric Bennet, everyone at this dealership is exactly the same. They will rip off your money any time. And they add unnecessary options on your document, which other dealers don't add. So BE AWARE!!! I don't understand how they are still operating. And it is very interesting how this website has 4.3 rating, when other website has 1 star rating for this dealership. Let's be honest. A lot of people have been tricked by them.One other tip to give you, all of the above things that they have done is illegal. I reported this to Hyundai consumer affair and they told me everything they have done and said to me is illegal. They apologized to me and said Paramus Hyundai is not one of them. I told them Paramus Hyundai gave the most horrible and disgusting impression to Hyundai. And they denied Paramus Hyundai is one of Hyundai Corp. They said this dealership is just like a franchise supermarket. As you can see, Hyundai consumer affair is even very shameful about Paramus Hyundai. You guys should better be fixing your fraud habit. I feel bad to watch you guys earning money by ripping off people's money with all those lies.
Mae64
Feb 17, 2013
Salesman and manager were very helpful. Met all my needs and made the lease process extremely easy. Very happy with my Sonata and would recommend this dealer.
VikkiCQS13
Feb 13, 2013
Henry was very helpful and made the experience a pleasant one. He is definitely the sales person you would want to buy a car from. He makes sure you are happy with your purchase and does everything to make it a pleasant experience. I love my new Hyundai Tucson. I strongly recommend Henry Heiss.
Julianneguzman
Feb 11, 2013
Thank you so much for the awesome experience. Getting my new Hyundai Sonata was quick and easy thanks to the excellent staff at Hyundai of Paramus.
CINDYNARD
Feb 10, 2013
THIS IS THE SECOND EXPERIENCE WE HAVE HAD WITH THIS DEARLERSHIP AND CAME BACK BECAUSE OF OUR FIRST ,SALESMAN VINNY INCORVAIA, WHO HAS NOW BEEN PROMOTED TO FLOOR MANAGER.NOT ONLY DID HE ANSWER ALL OUR CONCERNS HE PUT MY DAUGHTER IN AN AFFORDABLE LEASE AND MADE SURE WE UNDERSTOOD ALL THE OPTIOINS. HE IS PROFESSIONAL AND FRIENDLY AND WE LEFT WITH A GOOD EXPERIENCE AND RECCOMENDED THE DEALERSHIP TO ALL OUR FRIENDS,, MAKING SURE TO TELL THEM TO ASK FOR VINNY!!! THIS TIME AROUND A VERY LIKEABLE SALESMAN CALLED US WITH YEAR END DEALS WHICH PIQUED OUR INTEREST SO BACK WE WENT TO PARAMUS TO SEE ROBERT WEBER WHO IS AS FRIENDLY AND PROFESSIONAL AS VINNY AND HE TOOK TOOK US AND WALKED US THRU A NEW LEASE AND AGAIN LEFT WITH A SMILE ON OUR FACE KNOWING HE HAD OUR BEST INTEREST AT HEART. VINNY OF COURSE WAS A PART OF OUR SECOND EXPERIENCE AND WE LOOK FORWARD TO MANY YEARS AND LEASES WITH PARAMUS HYUNDAI!!!! WE LOVE ROBERT AND VINNY!!!!!!
Lmerces
Feb 6, 2013
Vinnie is absolutely great! We have bought two cars from him and will continue to shop with him. He is a very knowledgeable person. Great sales person to work with!
mindel1126
Feb 2, 2013
The team we worked with was knowledgable, courteous and made us feel very comfortable about leasing our new Sonata. They gave us a terrific deal and worked very efficiently with us. We dealt with Harold, Ian and Eric. We would recommend these guys to everyone.
bibian702
Jan 31, 2013
I wasn't sure I wanted to purchase a lease when I walked in the doors. However, once sitting down with Charles and eventually test driving the car, I knew we were in good hands. One of the managers, Vinnie came over and introduced himself (such a charmer!). He was straightforward and concise, a business quality I am very much fond of. He was able to work a deal we were both comfortable with and never once did I feel as though I was being taken advantage of or persuaded away from my comfort zone. Thank you to both Charles and Vinnie for their professionalism, hospitality and thoroughness. I have recommended this dealership and employees to those around me and especially the product! I am so happy to have been so fortunate to have walked into the right dealership! Thank you thank you!! BEST regards, Vivianne Kim
gmagala
Jan 31, 2013
Overall great experience. They took great care of me and my daughter. They were sensitive to our needs and made every effort to address features and price
ygaviria
Jan 31, 2013
Jeff is a great people pleaser. He made my experience so much easier. Prices were great. I love my Hyundai! I would recommend to work with Jeff anyday.
ricksatel
Jan 30, 2013
All went as I wanted it to go, quickly and painlessly. Jefferson help me with all the particulars on the Sonata I bought and understood where I needed to be and then Vinnie can over and helped me to achieve my goal. This is the 2nd Sonata I have gotten form them and these 2. In August I helped my mother in law to buy a new car and did all the work and found this dealer ship to be good and the staff to be helpful. So when it came time to buying a new car for my wife the choice was clear.
teacherlynne
Jan 30, 2013
I was very pleased with my experience at this dealership. Jeff was a great agent to work with; he was helpful and kind, and his follow-up customer service since buying the car was great as well. He helped with information about registering the car and having it inspected in another state. If you're thinking of buying a Hyundai I would recommend this dealership and Jeff in particular.
Emma286
Jan 30, 2013
Great experience again!! Jefferson is very courteous, professional, knows what he is talking about. We leased a 2011 sonata and went back to him for a 2013 sonata. Thoroughly explains all features of the car and makes you feel like the most important customer!
lglover81
Jan 29, 2013
I thought Eric was very friendly and professional. Its nice to have someone who is sincere and honest. It's not every day that you get someone like that. I would highly recommend him again.
Mqasim13
Jan 29, 2013
I had a great experience to buy car from Hyundai Paramus & specially Hyundai sales man, brain gombocz & Eric Bennett & Louis. They helped me like a friends . From me for them 100 out of 100.:)
Concetta_1974Xo
Jan 28, 2013
Courteous, extremely helpful, friendly and satisfied with the car I purchased. I was referred to this dealership years ago and have been a customer ever since.
Diana D.
Jan 28, 2013
I had a great experience buying my car this weekend. Charles Yi was incredible! He was knowledgeable, friendly, and went out of his way to answer all my questions. It was FREEZING out and we were outside for a long time while I looked over the cars and test drove them. He had a smile on his face the whole time and wanted nothing more than to make sure I found the right car for me! Vinnie was great to work with and helped me pick out options to get the car I wanted for the price I wanted. I would recommend this dealership to anyone!
11babygirl
Jan 27, 2013
I've bought 2 cars from Eric and each time he made me feel comfortable and I knew he was giving me a good deal. He's the only one I would buy my cars from. Being a female it's hard to trust car guys but him I do. Thank again Eric
Ed4kim
Jan 27, 2013
Frist impression of Charles Yi, Professional, friendly, and great smile! Charles speak korean and english fluently. He will help you purchase a vehicle while providing great sevice! He will be there for you anytime. Any questions, he would happily answear them for you. I would highly recommend friends and family to Charles Yi.
catherine.villa1
Jan 21, 2013
Eric is an excellent sales manager. He is honest, pleasant, easy to deal with. He looks after the client's best interest. He definitely knows what he is doing. Eric! continue and keep up the good work to motivate and encourage your group.God bless you.
Debi F.
Jan 14, 2013
I've been bringing my car to this dealership for service since day 1 and I have NEVER had a bad service or my service advisor Annie. If there's a problem, they fix it. If there's a question, they answer it. I can't say enough good things about them especially Annie and Elliot. I had a mechanical problem over this past weekend and stressed myself sick over it because I need my car for work and to pick/drop my daughter off to school. I bought it in first thing Monday morning and Annie helped me right away and assured me the problem would be fixed by the end of the day, and at 3:00 I was told it was fixed. Customer service doesn't get better than this!!
Marirod
Jan 5, 2013
Rey was very friendly and helpful. I was not sure of which car I wanted but Rey assisted me with finding my perfect match! Thank you
ScottGarrett
Jan 2, 2013
Went to dealership after getting response to Internet query for a Genesis. Was assigned to Jack. Initially, things went well. He arranged a test drive which was what I had requested. We then got into discussions about the selling price as well as my trade value. I should have caught on quicker when my car keys seemed to be held out of site but we continued negotiating. The usual ploys were introduced, including the one "Give me a credit card to show your offer is serious". We finally came to a stalemate and I decided to leave. Out in the parking, he comes and announces they will agree to my price. This was after the sales manager spoke to another rep a couple of desks away from me, complaining about my negotiation. Unfortunately, I was unwilling to start all over again at another dealer and I signed the deal. He promised me full car mats as a personal favor after I was told that glass etching was mandatory on all their cars. He located my color / options in a few days. I showed up and of course the floor mats were out of stock and there was no etching. I asked to have the charge removed but told that couldn't be done since bill of sale was "finlazed" already. So had to wait while they did the etching that day.Just not a very professional or pleasant experience in any way.One bright note was that I contacted the US Hyundai CEO and they responded immediately and offered an accommodation for my troubles. I like the car and will probably get another but certainly not from here. Reading other reviews, none seem to mention my rep's name so he may no longer be employed.
Srcsun16
Jan 1, 2013
I would highly recommend this dealership. I really appreciated the friendly - no pressure sales interaction. Both Vinny and Robert were professional and knowledgeable and did not rush me to make a decision in any way (which is rare!).
ungaro
Dec 31, 2012
Since originally posting a review on New Year's Eve, I received a very nice call from Vinnie, and we have set up a meeting. I really want to do business with this dealership and get the 2013 3.8 Genesis that I want. I'm certainly happy they have been responsive to my follow-up phone calls.A big bright spot in this dealership is its Service Department, especially Annie, who is the best service rep I have ever had, and that includes Mercedes and Audi service.
dmcraig
Dec 19, 2012
Ray Espinosa was great to work with, he was very attentive to our needs. Ray provided us with excellent customer service and has great product knowledge.
Jnyborg
Dec 7, 2012
He was great he listen to own needs and he was very polite and courteous.. I would definitely recommend him to my family and friends!
KZelasco
Dec 7, 2012
I would definitely recommend this dealership. Vinnie and his staff were amazing! I was initially dreading the idea of buying a new car, but they made my purchase a smooth and pressure free experience. Best of all they were able to get a great deal!
Lexii88
Dec 6, 2012
Vinnie and his staff including Charles Yi were very helpful and friendly. Vinnie and Charles went above and beyond to make sure I was happy with my new car and offered amazing deals, after sandy had totaled my previous car. I am very pleased with their service and recommend them.
rvlink
Nov 24, 2012
When I came to the dealership I was paired with sales rep Arthur David. At the end of the ordeal when he gave me his business card, he said "see, my full name really is two first names, I didn't lie about that." Unfortunately that was the only thing he didn't lie about.I came to the dealership with my wife after visiting two others. We were shopping around for a specific color and the Preferred Package of the Hyundai Elantra, so essentially we knew exactly what we wanted to get. We called ahead of time asking the dealership if they had the exact car we wanted to buy on their lot, and they said yes. When we got there, Arthur sat us down at his desk and then told us he has to move a few cars to get/find our car on the lot.When he came back he told us that when he was getting the car he realized that it didn't have the optional package we wanted. I don't know whether the lies started the moment we were told on the phone that the car we want is in their lot, or whether that person simply made a mistake. Regardless, I do know that Arthur himself went into full blown lying mode at this point.He told us that the package we wanted to get was no longer produced by Hyundai, and that he has "a few cars from 3 months ago" that came with the package that he can sell us. Of course this was complete BS since Hyundai actually ADDED things (heated front seats in particular) to the Elantra Preferred Package for 2013, rather than discontinuing it. He then told us that "sometimes Hyundai's website is wrong" as he pretended to check what is says, along with a continuous string of more lies. This was all done in an attempt to get us to buy a different car than the one we came for.Needless to say after wasting a lot of our time we simply left with nothing. The next day we went to another Hyundai dealer (the fourth one we visited at that point) and ended up getting the car there. While I can't speak for the quality of the other sales reps, the fact that we were misled on the phone into coming there makes me suspicious of the dealership as a whole. The sales staff I dealt with in the other three Hyundai dealerships were very courteous and professional in comparison.
rponte36
Nov 18, 2012
I brought my girlfriends car in this weekend after not being able to get it repaired correctly at two other auto shops. I was a little hesitant going to the dealer thinking I was in for a major expense. Tony was real helpful and made us feel comfortable by not only explaining how my car works, but also explaining the procedure on checking it and completing the repair. We got a breakdown of what we needed to do as well as what other suggestions that he had and at all times, he made sure we understood all of our options. I even listened as he took the info from the mechanic and translated into a language that we understood when he explained it to us. This guy knows his stuff and also helped answer my questions about my other car. The car was ready when promised at the accurate price that I was quoted with no suprises which is not what we had expected based on my experience with other shops.We actually had a good experience having our car repaired. I don't know why its so hard for other places to get it right but these guys sure did.Thanks Tony.
acorvo
Nov 18, 2012
Vinny and staff were professional, courteous, and responsive to our needs for a new Elantra given that Sandy totaled our car.The entire experience from start to finish was pleasant and we felt was a win both for us and the dealership.We are very excited about our new car and have already recommended this dealership to our friends and family.Well done by all this this dealership !!!
karach
Nov 17, 2012
Great price, Salesman was very professional,friendly and easy to work with. We picked up the car same day no problem. Signed and took the car no down payment was needed. No games no problems.
jod45
Nov 16, 2012
My experience with Hyundai of Paramus has been great, from the customer service, sales representatives, and most important to me is the service of the dealership. The car runs great; the service staff that maintains my Hyundai should be commended for their knowledge, skill and talent. For me the face of Route 4 Hyundai is Annie, she is the perfect picture of customer friendly. She knows you by name greets you like family and definitely knows your car and what is needed. Annie is the face of Paramus Route 4 Hyundai and the reason my Hyundai is only serviced and cared for by the dealership. Wouldn't go any where else.Joe D
Graffy2001
Oct 11, 2012
Jefferson's attention to detail and appreciation for our time was remarkable. It was the most painless car buying experience we have ever had. We have purchased at least four vehicles over the past several years and have never enjoyed the experience. It was painful at best. This time, we couldn't believe how quickly we drove off the lot with the vehicle. There was no run-around, no haggling, and no doubt about whether we were being treated with respect and honesty. Jefferson was able to close the deal for us within 90 minutes, from the time we arrived to the time we put the key in the ignition. He listened, and demonstrated that he understood what we needed and didn't try to change our minds or snowball us. He gave us exactly what we asked for, from monthly payment amount, to the model we were hoping to purchase. We can't say enough about how professional, dedicated, and friendly Jeff is. If you're dreading your next car vehicle transaction experience, go to see Jeff. He will make it worth your time and money.
JanaW
Oct 10, 2012
Having Annie Ramaglia is having a totally satisfying experience at a car dealership service department. She is like a "mother hen" in her attempts to make SURE that I am happy and understand all procedures and costs to my Hyundai Accent 2011. She is amazing and the main reason I keep coming back to Paramus Hyundai. In a word ANNIE IS = FANTASTIC! Sincerely, Jana Warchalowski
Diana_4591
Oct 9, 2012
I have given all great ratings because i received the car i wanted and for the great price i wasn't expecting!. I left this dealership happy and excited like never before! the employee were very generous and friendly and working on this deal with him was very pleasant. I will defiantly come back to get another car from Hyundai of paramus when my lease is over ! Everyone at this location is very friendly and satisfied me. I recommend everyone who is interested in buying,leasing,or financing a car to go to HYUNDAI OF PARAMUS !
10821perrin
Sep 29, 2012
Worse car buying experience of my life, seemed like i was being rushed. I was over charged for everything, wasnt given any credit for my trade in and i have a lawsuit pending against this place for dealer fraud. DO NOT GO HERE!!!
warren2147
Sep 15, 2012
went to the dealership on labor day weekend(mon) and was given a new salesman, roy, who it turns out should never have been on the floor. I was told by Roy that the 2013 Sonata i was leasing had remote start through blue link, didnt have floor mats, and had a 17 gal tank. I leased the car and learned the next day it did NOT have remote start, it does have floor mats, and an 18 gal tank. went back to the dealership on thurs and related the above false hoods to Vinnie, a sales consultant, and his response was he felt terrible about the wrong information given and yes a salesman should have known the facts but there was nothing he could do. Really? A real dealership would have asked the salesman if the above facts were correct, and when given the truth would have apoligized and offer to put in the remote start free of charge. Had that been done I would not be writing this review. Never would I recommend this dealership to anyone. They tell you anything to sell you a car, even lie, and then tell you, sorry.
Leafweir
Aug 23, 2012
Brought my car, a 2013 Hyundai Genesis Coupe, in because the blue tooth interface on the navigation system is frequently failing to initialize. In this state no blue tooth devices will pair with it. Also the air conditioner randomly comes on when the A/C indicator is off and automatic climate control is off.The representative I spoke to was dismissive and insisted that the problem was my phone despite the fact that the car's interface wasn't loading. When she decided to check my phone for compatibility, the Hyundai website was non-functional. When we called to have Hyundai's internal support check the availability, it turns out that all they have access to is the same website.Despite the fact that I had made an appointment in advance and was waiting it took over two hours for them to come back and tell me that the computer had logged no errors. I started my car, paired up my phone again only to have the bluetooth link fail and the interface lock up less than half a mile from the dealership.The car handles well and is fun to drive, but the electronics are wonky and this is on a vehicle with less than 5000 miles on it.I bought this car despite the fact that Hyundai has had a less than stellar reputation in the past. I suppose that the reputation they have is the one that they deserve.
jaipp
Aug 11, 2012
Had a very positive visit to Paramus Hyundai for service, Annie Ramaglia was extremely knowledgable, helpful,and pleasant. She was very patient to have the service explained to me. I have been in for service several times and always ask for her. If all of the service reps. were as helpful and competent as she is all would be well.
moonchild707
Aug 6, 2012
While dealing with the total loss of my home and the death of my precious pets, I had a big problem with my Hyndai passing inspection. I was frustrated and upset going in, and was on the verge of tears already when I was met by Annie. She calmed me down, got me some water and gave me time to explain my story carefully listening and sympathetically assuring me that she was going to make sure everything was going to be taken care of. She was professional, knowledgeable, and had a contagious smile that brightened up the office. As a Human resource director in my career,I would have Annie running one of my stores for sure. She is an asset that should be recognized!! Keep up the great work Annie.I also spoke to Steve Bradt the manager there and he was also customer service driven and just as pleasant. I would surely return to this dealership.Sincerely, Fran Polizzotti
moijalajel42
Jul 30, 2012
The dealership experience was great. Vinny was informative and professional. Everyone was friendly. Great deal for a great car. Highly recommend the dealership, Vinny and Hyundai.
FluffyAnnie
Jul 28, 2012
My husband and I were immediately greeted by a manager who introduced us to a saleperson, Vinny Incorvaia. He was very professional - asking us what type of vehicle we were interested in and we wanted in the vehicle. Upon seeing many vehicles in their lot, Vinnie asked if we would like to test drive the car which we did. We were very rushed that day but made an appointment to return in 2 days. Upon our return, we were recognized and welcomed back. Everyone we met were very friendly and accommodating. The entire process was very professionally handled. In addition, the dealership is very clean and neat.
cartron1246
Jul 26, 2012
I was very impressed with Mr. Incorvaia's expertise, knowledge and efficiency in bringin the sale to fruition. He made me feel very comfortable throughout the process, answered questions very thoroughly and was very courteous. A true professional !. Mr Bennett (manager) was also very helpful helpfulI would definitely recommend this team to others
ortizjf07
Jul 21, 2012
Thank you Ludwin,I really don't have to much to say but I really have to say thank you. You made it so easy for me, not only I gor the Car I wanted I got a 2013 Sonata. WOW!!! I mean thank you... Thank you....
rcs1234456
Jul 14, 2012
Brian Gombocz is a great representative and salesman. He is fair, straight forward and hard working. Always takes care of issues quickly and is very knowledgeable. We also love his taste in ties.
carbuyer
Jun 30, 2012
very bad experience, got a price on a car and specifically asked if that price included the destination fee. I was told yes. I keep notes on conversations with dealers. The next day I returned after deciding to buy the car. All the paper work was done and went through their credit check etc. only to find the destination fee included on the bill. They said there was no way they were taking off that charge. I had to walk out on the deal.
tikoted
Jun 29, 2012
Vinnie was great. I saw a car online that I was interested in. Went in after work on Friday. When I got there, it had just been sold (this was not "a line" - i saw the owners standing around the car after it had been cleaned up). Vinnie showed me other similar options. We were able to work out a deal on another very similar car with even less pre-owned miles. I was satisfied with the price and love the car. All told, I was there for about 2hours. Getting very hungry - Vinnie shared his dinner with me while we waited for the financing to be worked out! He wouldn't take no for an answer. Good guy. Ask for Vinnie!Got great financing rate on the used car as well.
Carmen1001
Jun 22, 2012
My name is Carmen Vicens and 76 years old and have purchased many cars. My experience with Brian Gombocz was very pleasant. For such a young man, he was very informative, patient and polite. I would recomend my friends anytime. Thank you.Carmen Vicens
robert meehan
Jun 16, 2012
I was impressed by the responsiveness of all those that helped us, especially Robert Scott. He was attentive to our needs and worked quickly and efficientlty to get us in and out of the dealership with what we wanted.
timtim
Jun 10, 2012
So far all my visits to Hyundai Paramus have been great. They've always had parts where other Hyundai dealers have not. They get the job done. They are the least painful of all the dealers I've been to. Annie is wonderful person, very nice and pleasant to deal with.
ljh1972
Jun 4, 2012
We purchased a 2011 Hyundai Sonata and then sold it about a year later. Because we purchased an extended warranty on the vehicle we were due a refund of approx $2500. My husband contacted the dealer multiple times and left several messages in order to get the information submitted so we could get our refund and nobody was calling him back. He finally called and started threatening to contact the BBB if nobody returned his calls. The receptionist transferred him to Eric Bennett. Eric submitted the paperword but when we tried to contact him for a status, we never received any return calls. When we called the dealer and asked to speak to him, we were transferred directly to voice mail. Emails were not returned either. I have NEVER dealt with such poor customer service in my life. I couldn't believe that someone would so blatently ignore our situation. I finally had to call the corporate offices of Hyundai and they called the Paramus dealership to get me a status on my refund. Eric Bennett is the WORST sales manager I have ever dealt with and because of him and his service, I would never in a million years purchase another car from his dealership.
bernardroesch
Jun 2, 2012
vinnie was very informed about sonata and made an xcellent presentation, was very courteous, worked hard to make this sale and is an xcellent representative of this agency.b.d. roesch
SGINO
May 14, 2012
Your salesman, Robert Weber, assisted me with making my decision to lease a 2012 Sonata. At that time I was currently leasing a 2010 Toyota Camry and had 6 months remaining on my lease. Part of my agreement with Robert was that your dealership would pay off the 6 remaining payments on my Camry.On May 10th, I received a call from Robert Weber who told me that the pay off amount they got was $1380 and that they would not pay anything more. He tried stating that maybe the last $276 was a disposition fee or something of that nature and that it wasnt Hyundais problem. Its simple math. When I sat down with your salesman and we looked up with maturity date of my lease with Toyota, it said November 1st 2012. So from April 21st to November is 6 months. My car payments were $276 a month x 6 months is $1656. He argued with me that $1380 was the number he came up with so thats all he will do for me. I contacted Hyundais Consumer Affairs Department who took note of my complaint and contacted your Sales Manager Eric who indicated to the case manager that he was willing to set up an appointment with me to work this out. I reached out to Eric on three occasions and he is clearly avoiding my calls. This is completely unprofessional of him.Your salesman Robert Weber explained to me about how I will be receiving a survey in the mail and preached to me how imperative it was that I gave him a score of 10s across the board so that he was eligible for an incentive bonus. I will not be giving him nor anyone in your dealership a positive review. In fact, when people compliment me on my vehicle, I will be sharing this regretful experience with them to deter anyone from ever doing business there again. You might dismiss me as one disappointed customer, but I would like to remind you that word of mouth advertising is a force to be reckoned with.
NMar84
May 9, 2012
I came to this dealership trying to purchase a tsx they had on stock although the price they gave me was high I was still offering to pay for it that's how much I liked the car. I gave them a deposit so they wouldn't sell it to anyone else to make a long story short I went two days later to sign and pay and take the car with me and come to find our they sold the car without even letting me know. That was extremely unethical and horrible business. I don't recommend this place to anyone. Totally disrespectful and dishonest. And to make it even worse everyone said it was the manager who approved the sale even though the vehicle already had my deposit.
Amanda Heather
May 1, 2012
I recently purchased a car from Route 4 Hyundai of Paramus. I went in having only negative experiences purchasing a car and was expecting the same, but I must say I was presently surprise. From the moment I walked in the door, the sales representatives made me feel welcome. They were not over bearing, but they were there to answer any questions you may have. I had the pleasure of being helped by Vinnie. Vinnie had a very professional appearance about him. He was well dress and put together, and over all very friendly. Vinnie listened to everything I had to say and to what I was looking for and he made sure to steer me in the right direction. I told Vinne what I wanted, why, and what I was looking to spend. He showed me exactly what I was looking for, and didnt waste my time trying to sell me something that was more than I could afford. He is there to help with anything he can. He will bend over backwards to make sure your buying experience goes as smoothly as possible. Vinnie is friendly, charismatic, informative, helpful, knowledable, kind and honest. From start to finish, he will be alongside you every step of the way.
JackSchein
Apr 28, 2012
My wife and I have purchased two other vehicles, a Chrysler 300M and Town and Country van from this dealer group over the past few years. We also have had all of our services and repairs done by them. They are always courteous, professional, knowledgeable, and a pleasure to do business with. That is why when we decided to purchase another new vehicle, we chose to deal with them again. After investigating what vehicles they had available, we chose to buy a Hyundai Sonata Limited. I have always found this dealer to have a large selection of vehicles to choose from in a variety of colors and styles so we had no problem finding the exact choice of color and options that we desired. The salesman was very knowledgeable and helpful about the vehicles themselves, and also about all the incentives and programs available to us. This made our buying experience very easy and we closed our deal quickly. We could not be happier with our new vehicle and much thanks go to the dealership and its wonderful staff.
PFried3257
Apr 3, 2012
I came to test drive a 2012 Hyundai Sonata Limited over a week ago. The Sonata was hands down a beautiful car. Then went to test drive some other vehicles at different dealerships (not Hyundai). I came back this past Friday after work with friends to drive the 2012 Hyundai Sonata Limited again. I called ahead to make sure Jack would be available and he was waiting for me. He is a terrific salesman. Very knowledgeable about his product. I was not certain about what color I was interested in, but Jack found a Pacific Blue Pearl 2012 Sonata Limited with all the features I was looking for on their lot. It was gorgeous. After having an entertaining discussion with Tommy (sales manager) on price, we made a deal. By 8:45pm Friday night, I was driving home in a beautiful new car. I could not be happier and Jack was great to work with. Sunday, I emailed him with a question and first thing Monday morning he not only responded via email, but also called me. He is efficient, attentive and he demos a car very well. Jack paired my cell phone and gave me a detailed lesson on using the navigation system. I would highly recommend him to anyone. Thanks again, Jack for a great experience.
dparker313
Mar 31, 2012
I went in today with my girlfriend with a plan to lease a 2012 Sonata GLS for $235/month (36 months, 12k miles/per year) and had negotiated that price for "$0 down". Despite my attempts to clarify that I wanted all fees rolled over into the payment before I stepped into the dealership, this dealer tried to pull a fast one when it finally came time to sign the paperwork. Before I continue, I will say that our salesperson, Robert Weber, did an overall great job. He picked us up from a train station about 15 minutes away, and paid full attention to us throughout the whole day. He was friendly, answered our questions, and made sure we understood everything about the car. I would give Robert a 5 out of 5 stars. As for the rest of the experience, we were not happy. After waiting almost 2 hours for the finance department to check my credit (we were finally approved for the top tier and $235/month deal), we were charged $1560 for all the "fees". This included a $200 charge for window etchings we did not want, but were told were already on every car. It also included a $400 "doc" fee, which just covers their paperwork and really seems like a simple scam. Their was the standard $595 acquisition fee, and $350 for DMV fees. After begrudgingly agreeing to pay that fee, we finally sat down with the finance department and their rep was not particularly friendly. He told us right away we owe another $1333 for "taxes". At this point we were ready to roll back the whole process and walk out, and magically they decided to waive the $1333 tax fee. They also apparently did not charge us for the first month's payment, which tells me they realized we caught them in their greedy attempt. As a young couple without too much experience leasing, I think they expected us to nod our heads to anything they put in front of us. We finally got the deal and ended up with the $235/month, "$0 down", and $1600 total out of pocket for all the fees. I assume this dealership (and probably all the others) operate with similarly shady practices all the time to beef up their bottom line. With all that said, if you go there and are informed, they do have a solid inventory and a good location. I would definitely recommend Robert Weber as your salesperson, as he did the best he could and was attentive to us. Long story short: Robert Weber was great, but be careful of the finance options and the attempts to get more $ out of your pocket. Also, the car is brand new and we already love it, so we are happy but it did take almost 5 hours of our time.
handbags02
Mar 31, 2012
I thought my expurence there was great i 'd like to first thank Mr.Jones for placeing me with the kind of sales assocaite i requested African American Robert Scott he was friendly and got me just what i wanted didn't make me feel rushed.I'd like to thank everyone there they were all kind and friendly and yes i would recomend a friend,i alreday have.Thank you all again Happy Birthday to ME April 2 Muah
xtina3520
Mar 11, 2012
My experience was great! Great customer service, sales reps & managers. They really took the time to find what I was looking for. Most of all, what made me comfortable was their was no pressure at. I would definitely recommend this dealership!
Dr. No
Feb 13, 2012
The staff at the dealership acknowledged what I was specifically looking for in an open, honest and highly efficient manner. The staff were extremely knowledgeable and answered all of my questions completely. They allowed us plenty of time on our test drives. After we selected our car and then chose a color that was not currently on hand, the dealership obtained exactly what we wanted within 24 hours. The price we obtained was terrific, especially for a brand new model. We were not pressured into purchasing any extras and all options- such as remote immobilization, sirus, etc- were fully disclosed. From start to finish, our experience was excellent.
RichMiras
Jan 13, 2012
Needed a minor item fixed on our newly acquired 2009 Azera. Annie greeted me immediately and prepared the paperwork. The car was worked on immediately and I was most impressed that they were not satisfied with the color quaality of the interior part and rejected it. They reordered the part and Annie was very professional in telling me I would have to come back again in a few days to get the exactly right color part for the car.I don't mind because I'll be greeted with a smile from Annie and I can walk across the parking lot to Lowes and enjoy browsing all the aisles again.By the way, the Azera is a really nice car!
MaggieK.
Jan 9, 2012
I had a great experience getting my car at this dealership. Even though at first I did not have a clue what I wanted, Jack helped me pick it out and I couldn't be happier with my choice of car. Plus, he made the process of getting the car a piece of cake. Therefore, I would like to thank him and colleagues at the dealership for working hard and making all my car wishes come true.
tolo3
Jan 4, 2012
Would never recommend this dealer!! Beware of lies, once they get your money you can not even get a call back.Bought a used car in November based on initial contact and what was told how the process would occur. Have never had so much go wrong with the sale all because no one at dealer knows what they are doing.Just got "yessed" to death with no follow up on their end, legal paperwork left hanging. The woman who worked in the office was the only helpful person and actually did what she said she would. We are still waiting for a second key(have been told repeatedly they ordered it then they didn't), side panels/ lights to be fixed and vin etching to be completed ( which was an additional $190.) The fact they we can never get anyone but a receptionist on the phone with no calls ever returned is VERY frustrating.
jciotti
Jan 2, 2012
Brian was friendly and helpful when my family came in to shop for a new car on 12/31. He provided us with the information we needed to make the best purchase for our family without ever making us feel pressured even though we came into the dealership late in the day when they were set to close soon. He was extremely knowledgable about the cars and their features. This was an excellent shopping experience.Thank you and Happy New Year.
hyundai11201
Dec 31, 2011
This is by far one of the shadiest dealers I have ever dealt with. Went in to purchase a 2012 Hyundai Sonata Limited Edition and was told that it had to be ordered. I was given the VIN number and told that I would get it in 3 to 5 days. Only to find out that that the car was sold to someone else especially after I had pout down a $1000 down payment. When I went to the dealership they had a bunch of excuses and asked me to wait for a another 5 days. when i returned to the dealership they said that they couldn't get me the car i wanted and offered me another Sonata (not Limited) above the MSRP. I demanded my down payment and they were jerking me around saying that they couldn't do that right away. only when I said that I worked for TV a station and that was going to publicize this scam is when I got my money back. I ended up going to a nearby dealer who was able to order the car for me and I had it in 3 day.
Indy500
Dec 29, 2011
I came to this dealer on Tuesday 12/27 with my husband. We heard such great things about how far Hyundais have come and a friend had recommended this place. Imagine our surprise to being blown off. A gentlemen said hi and it seemed like he had to force a sales lady to get up and attend to us. We asked to see a car not on the floor, she unwillingly went to grab her jacket and never returned?! We waited 15 minutes. We were put off from the lack of service, it seems like she could care less about making a sale. I went to 5 other dealerships through out the week and have yet to experience such bad service. I ended up with an Altima, but even before thinking Nissan I was almost positive I would buy the Sonata. Maybe the lady was having a bad day - who knows?
DLicious
Dec 27, 2011
The day I purchased a used vehicle from this dealership, I was left stranded an hour after driving off the lot. Then left without a vehicle for two days. There was minimal communication provided to me. I had to play detective to find out what was the issue. The dealership never communicated to me what was going on. I only found out because of the dealership they towed my car to was helpful in providing me the information.Then not even a week after receiving the car I was left stranded again, this time for 5 days. After having to play detective again I was able to find out what was going on only from, again, the dealership they towed my car to.They never offered a loaner nor where they empathetic or apologetic for all the mishappenings.I was extremely upset with how they handled the situation. More so they didn't hold to their word on some other factors.I will stop any and every person I know to inform them of the horrible service I received from this place.To this day I am still trying to resolve issues. It's been 3 weeks and I am still having to track them down. They do not return calls and if they do they are not at all pleased.Unfortunately I am stuck (for now) in this vehicle. I have filed a complaint with the BBB and the NJ Attorney General of Consumer Affairs in addition to contacting the main Hyundai USA to let them know what time of people are associated with their names.All of this could've been avoided had they not been suck jerks.
buglady
Dec 20, 2011
I settled on a Hyundai Tuscon and shopped several dealers, visiting two; Paramus was my first visit. I have to say, in the end I decided to deal with Paramus, mainly because of the salesperson I dealt with, Vinny. I did not have the time to sit in the dealership and do the traditional car negotiation BS. I knew what I wanted to pay and Vinny was in my range. He was very responsive...reaching out to me to make sure everything was on track, even once the paperwork was signed. Other dealers either did not call me back (who doesn't want to sell a car?) or the other dealer I visited insisted that I must come in to talk to him. Paramus Hyundai has a nice process once you buy the vehicle, introducing you to the service folks, etc. Really a nice, painless process. I would recommend that anyone looking for a Hyundai go to Vinny in Paramus.
Rob K
Dec 2, 2011
Annie Ramaglia is "THE BEST"..... I recently came in for my first service and she assisted me from the minute that I walked in the door until I left. Unfortunately, my 2011' Sonata Hybrid didn't come with all season tires, but we discussed various options and she worked with me on the price for new ones and I was extremely satisfied. She explained everything that was inspected, completed and final cost. Since I owned an Audi previous to my Hyundai, I was ecstatic that the cost was so low. While waiting for my car, I noticed how the service team treated all of the customers that walked in. Everyone was extremely professional and listened to each customer's concern(s) attentively. Thank you Annie... See you soon!! Rob K
Elantra2002
Nov 12, 2011
I felt that I was treated fairly here, and was happy to learn that the warranty I had bought with the car did cover something meaningful, Ms. Ramalia was very professional and I would go back again.
DCNova
Nov 4, 2011
I started my research/shopping on the 2012 Hyundai Elantra's at the Route 4 Hyundai. I could immediately sense that this was a dealership that played games. You know-- the flattery, the overeagerness to act like your best friend, the "let's see what we can do, just for you!", the letting you walk out and then calling back and trying to play the best friend card to bring you back. It was annoying and insulting, but as my bottom line was price, I ignored it and tried to get the best deal. After several visits and phone calls, they offered $1200 down, $233/month for the GLS with preferred package (incl. all taxes and fees), 36 month lease at 12k miles a year. I thought this was decent, but I took it to Hyundai Wayne and also Honda Wayne (looking at 2012 Civic LX) and both offered me a better deal of $600 down (including first month!) and $233/month (again, incl. all taxes and fees). Not only were both of those dealers MUCH friendlier, more honest, and less annoying to work with, they gave me a better deal by $600! I would NEVER send anyone to Route 4 Hyundai.
jackgordon1
Oct 29, 2011
I have had issues with my new Sonata Hybrid since I purchased it - poor performance and less-than-advertised gas mileage. I have had to bring the car back to the dealership three times in the two months I've owned the car. Annie Ramaglia has been my service person throughout, and she has been nothing short of outstanding. She is clearly committed to serving customers, something you don't always find today among service professionals. She listens, demonstrates caring and concern, and goes to great lengths to find solutions - never taking the easy way out. I know that Annie works for Hyundai, but she makes me feel that she is working for me also. That is the mark of a great service professional. She called me often while my car was in the shop or awaiting the next appointment to tell me what was happening and to see if I had questions or additional concerns. She is absolutely great, and deserves all the recognition in the world.
furface
Oct 19, 2011
I just bought a 2012 Elantra and wanted to get a spare tire which is not standard equipment. I arranged through the salesman to get the tire and when I came to the service area to have the spare installed I was helped by Annie Ramaglia, one of the service advisors. She was very pleasant and patiently explained the details of the service call. She made my wife and me feel at ease and when I told her I was tight on time because I had to go to work, she was able to expedite the work. While I can't say that getting your car serviced or repaired is a pleasant experience, Annie made this service call much easier.
petra
Sep 28, 2011
From: Petra Rosado Re: Costomer ServiceDate: 09/28/2011To whom it may concern:Yesterday I went shopping for a new car and ended up at your car dealership. As I was looking around I felt no hazzal or pressured by any of your employees. When I decided to ask questions and take a test drive in an Elantra, I Was assisted by Brian Gombocz. He was very patient, helpful, polite and honest. Lat the end I felt comfortable which this led me to buy a 2012 Elantra.As a new customer, I am hoping to continue receiving the same courtesy and respect that I received whether is in your car dealership or any other Hyundai car dearship.My blessing to you and your workers.Thank you,Petra Rodsdo
dawnduffy
Sep 26, 2011
Henry went above and beyond for me and my husband. This was our first visit to Hyundai of Paramus, and we were extremely impressed with his courtesy, friendliness, and attentiveness. We will definitely return for all future service on our Hyundai Santa Fe!
AKritzer
Sep 23, 2011
I purchased my car at another dealership, but decided to bring it in for service at Paramus Hyundai. Even though I didn't buy the car there, they treated me as if I did. Annie was very helpful in scheduling my appointments and listening to all of the problems I was facing with my car. Their goal was to make sure they found the problem, fixed it right, and that I was satisfied customer (something that other dealership could learn from). She brings three qualities that help make a service department successful: Desire; Drive, and; Dedication. Kudos to Annie and the service team! I'm glad that I found an extremely competent team, that also cares about its customers, to work on my car.
jansuep
Sep 18, 2011
Brought car in on a Saturday.Was taken right away.Was told what the problem was and how much it would cost.Work was done that same day.Very satisfied.
Rob K
Sep 12, 2011
Wow... From reading some of the negative reviews, one would think that Paramus Hyundai was the worst car dealership on the face of the earth! - but that's not what I'd experienced. It's a good thing that I did my homework, read as much as I was able to read and shopped around prior to visiting Paramus Hyundai. I knew exactly what I wanted and my expectations thus far exceed whatever I could have imagined. I bought a 2011' Sonata Hybrid. I took delivery approximately two weeks ago and couldn't be happier. I was met by Bruce Boguski, who was very sincere, straight-forward and informative. I got right to the point, told him what I wanted and what I was willing to pay. I traded in my Audi A-4 and Bill Weismann was able to assist with that as well. Negotiating is a "healthy" thing, and I'm glad to say that they really wanted to sell me a car, and I really wanted to by a car. It was a great experience and everyone walked away happy. I walked into Paramus Hyundai five times prior to inking the deal and to be honest - each time, Bruce listened to what I had to say and was extremely professional each time. I've already had people comment regarding my new car and I already know that Bruce will take care of them. I hope that the service department is just as great! I highly recommend Paramus Hyundai and I'm glad that DealerRater provides this service, providing a place where thoughts can be exchanged freely. Rob K
afl1017
Sep 5, 2011
Outstanding! Entire experience was made smooth and seamless. Dealership entire staff professional and friendly. This was the fourth Hyundai vechicle purchased by my family in the past 5 years.
JennaB
Sep 1, 2011
Very helpful sales associate. Went above and beyond to answer all questions. Very reliable in getting back to me. Friendly, patient, and knowledgeable concerning the product.
iruizdep
Aug 30, 2011
My daughter and I were treated cordially and with respect upon arrival. Instead of imposing a vehicle I was given the opportunity to browse around. Robert Scott gave me details, pros and cons of each model I was interested in. This helped me make a well-informed decision. I selected a 2012 Hyundai Sonata. Steve & Ludwin worked on my numbers and were very honest and gave me options since I was seeking a specific monthly payment. They came pretty close to what I was looking for and offered me a great deal I could not resist. I love my car, but I really love the way we were treated. It made my car shopping experience worth remembering. I was blessed with a great team! Thank you! God bless!
GMK
Aug 25, 2011
Had a terrible experience with Paramus. Was looking for a 2012 Elantra GLS and needed to get it by a certain date because my wife was starting a job. Spoke to them on a Wednesday, they didn't have one in stock. After trying to convince me to go with the more expensive Elantra limited (because supposedly the leather seats would help the resale price) Rob told me that if I was was willing to sign a purchase agreement he would try to swap with another dealer to get the car when I needed it. I told him that if he could get the car I wanted, when I needed it, I'd be happy to. Teyia called back a couple of hours later to confirm that they found what I wanted and that Rob would pick it up for me the following Tuesday. We discussed price and several times Teyia confirmed that the quote I was being given was the final price, plus tax and registration. Teyia took my fax number and said she would send me the purchase agreement, which I wanted to get signed so that I knew I had the car. She never did. The next day I spoke to Rob and he said he'd e-mail it to me, but never did. I reached Rob again on Monday and again asked for the purchase agreement and he e-mailed me a photo of a purchase agreement that he took with his iPhone. Nothing I could even sign (thus not an actual agreement) and it had about $6-700 worth of bogus fees on it - VIN etching on the windows (never asked for it), and about $500 worth of "administration" fees - computer, document, etc. I tried to reach both Rob and Teyia throughout the day, but my calls were never returned (at several points I got the impression that I was deliberately being avoided). I needed to speak to someone because I was supposed to pick up the car the next day and hadn't gotten any details on what to bring, financing, etc. I finally got someone on the phone around 7pm, and she said "who told you the car would be in tomorrow?" She assured me that Eric Bennett, the Paramus Sales Manager would call me back within 5 minutes. He didn't and so 45 minutes later I called back and finally got Eric on the phone. He told me that my car wasn't scheduled to come in for another week. He explained the delay by saying, "It's being shipped from Korea, delays happen." (remember that Rob was supposedly picking it up at a nearby dealer). Eric said that because it was so late in the day, he wouldn't be able to figure out what was going on, but that they'd call me in the morning. He wasn't rude, per se, but no "sorry for the misunderstanding" or anything like that. He also suggested that I shouldn't have waited until 8pm to call (after which I explained that I'd been trying to reach someone all day (and again no apology for that)).The next morning I never got a call. I sent Rob and Teyia an e-mail clarifying that unless we resolved matters that day (Tuesday) I had no intention of purchasing the car (they had my credit card info for the purchase agreement and I wanted to be explictly clear that there was no such agreement). I got no response. Two days later, Rob texts and calls me to say that he thinks they "might" have a car for me. I told him I wasn't interested.Not only would I not recommend them to a friend, I would tell my friends not to go there.
mascharfman
Aug 22, 2011
The overall experience with Hyundai of Paramus was great. They went above and beyond our expectations. The only thing that could have made the experience better would have been if the sales person listened more and could have given us answers to what we were saying and asking pertaining to certain concerns. I would still recommend this dealership well above the others that I had dealt with.
joekinney1
Aug 20, 2011
2 very wrong things with this dealership, 1. False Advertisement 2. Terrible Sales Ethics.I go into the dealership expecting a great deal, especially since it was advertised. The ad quotes SONATA GLS 2012 for $84/m + $2599 down. Includes $400 College (I qualify), $500 Military (Don't Qualify) and $500 Dealer Loyalty (Don't Qualify). Understanding I don't qualify for $1000 rebates, I was willing to make the difference. However, when i talked with Vinnie, he states "bottom line" I can get a car for you for $188/m + $4000 down because I don't qualify for the Military + Dealer Loyalty. I told him that doesn't make sense at all. So, I explained to him that I would be paying more that $4000 more than the advertised price, not what I wanted. It would be fair by working up from the sale price. Nope, thinking he was slick (more like stupid) he shows me the national price of $199/month + $2599 and adamnatly offers the same $188/month offer. I didn't like it so I said no thank you and began to leave. He stops me and gets his manager. I have no idea why they think consumers are stupid, but he offers me his "bottom line" price of $100/month +$7000 + fees. I couldn't believe someone would think that is a great deal! I balked at him and left. This place has uneducated sales managers who don't know the ad information and can't add 1+1. Their ads are impractical and not for general public. Who the heck will graduate from college and be in the military and bought a car from that specific dealership? Its improbable. Watch out for this dealership and their false ads (Bait and switch) and with magical fees that are added onto your finally cost. I am lodging a complaint to the BBB and Attorney general for illegal practices.
Mschlosser44
Aug 17, 2011
Hello I own a Hyundai elantra and I just want to say, that it was a pleasure coming to your dealership because of the service advise Annie Ramaglia. She was such a pleasure to deal with. And it was so wonderful to walk into the service part of the dealership and be greeted right away by her. She was knowledgable about the vehicle and the service that my vehicle required. It was a pleasure working with her and I will continue to work with her as long as I own a Hyundai.
gigimommy
Aug 15, 2011
Absolutely the WORST dealership I have ever been to! When we traded in our matured lease, they agreed to pay for the extra charges on the vehicle. We never received a check and began receiving bills for the old car that they never took care of. The sales manager would never return my calls and told me that the fact that we never received the check was "not his problem" and hung up on my husband. I then went in to speak with him and told him it was pretty simple...obviously check to see if we had cashed said check (which we did not), stop payment, issue new check...So simple my 2nd grader can do it. He had no answer for me. Still have not heard back. In the process with filing a claim with consumer affairs.Service department also horrible...Brand new car was in the shop for the same thing twice already! With no rental cars available!STEER CLEAR OF THESE RUDE, UNPROFESSIONAL, at$$&*(*&(%$!!!!!!!!!!!!!!!!!!!!
marakijimenez
Aug 12, 2011
Never thought that car shopping could be so much fun. Brian is the best. Knew what I wanted.... He called when it came in..... Went in to see it and .. done... drove it home that night. Lots of laughs as well.Thanks Brian!!!!!!
Sorah
Aug 5, 2011
5th August, 2011To Paramus Hyundai,Re: Annie RamagliaWe are writing to let you know that we had our 2001 Hyundai Elantra serviced in your dealership. We had a most pleasant experience with your employee, Annie Ramaglia. She was extremely caring & concerned about all our needs & that of our car in a most professional manner. She immediately put us at ease from the moment we arrived in your dealership. We gave Annie the key to our car & she immediately took full charge in a most positive way. She really went all out to please us during the several days that the car was in your service shop & she never alarmed us about anything. Annie & Mike Scala, her manager, worked together as a Great team! Please note that our family considers Annie Ramaglia as a Five Star employee & you should be very proud to have her as such wonderful employee since she is certainly an extremely good asset to your Paramus Hyundai dealership.Sincerely,Sorah T. Ruchlamer & Family
vmojica28
Jul 30, 2011
I have had my vehicle for approximately one year and my experience with this dealership and service consultant has always been a pleasure. Annie is a wonderful person and consultant. She is extremely knowledgeable on her product. I love this place. Best experiexperience I have ever had with any dealership.
dayl74
Jul 29, 2011
Annie is excellent and always goes above and beyond! Excellent service and customer satisfaction. Just wish the prices weren't so high at the dealership.
jl2668
Jul 29, 2011
When I brought in my car for service, I was helped by Annie for a problem that had not been fixed in the previous visit. But this time, Annie was very helpful in finding the problem and making sure it got fixed. She was very active in calling to give me status updates and keeping tabs on my car even without me there. I finally picked up my car problem free.
l gutschmidt
Jul 24, 2011
In the mail, I received a RECALL NOTICE. Spoke with Hugo & he reassured me that it was nothing to worry about, only an update on the system. He is an asset to your dealership. I find him to be pleasant, trustworthy, knowledgeable and he treats all with respect. This, also can be said about Tony, the mechanic. Ten years ago, I bought my first Hyundai at your Dealership & this January, I traded it in for the new Elantra. My cars were are serviced by you also. It's a great car. Keep up the good work!
simomek
Jul 21, 2011
it was really a good experiencethe sale's person (jack) did a great job, he was friendly, experienced and professionel.the price also was great
barbaramjohnson
Jul 19, 2011
Let me first say that I travel from Wayne to Paramus to have my car serviced because of the professional and friendly way I am treated. Hugo works with me to keep my car in "good health" and as affordable for me as possible. The coupons that come from the dealer are also very helpful. One criticism that I have is that the coupons usually come available towards the end of the month for that particular month. Most times I bring my car in towards the beginning of the month, depending on my schedule, because I can only bring my car in on Saturdays. Thank you.
daisygoat
Jul 19, 2011
My wife and I came in looking for a new car. Initial contact, Rob, was very friendly but was on his way out, so he tag teamed with Ludwin. Test drove the model we were interested in and found it wasn't for us. As we walked the lot of pre-owned there was no hard sell for new / more expensive car. We found a car that appealed to us and were encouraged to take it for a test drive. As we returned, Bill the pre-owned manager,came out to answer any questions we had about the vehicle. For a younger guy, Bill was quite confident in his knowledge and his salesmanship was a real throwback to what you expect, dare I say, want in car sales. Bill and Ludwin each made every effort to explain what the next steps were and to get a generous price for our trade in vehicle. The uncomfortable event of haggling never arrived as Bill stated the bottom line. This was very much appreciated- and price appropriate for the age and what our research online had shown. Scott in financing walked us through the steps and explained what exactly we were signing as we reviewed the papers. Note to H of P- the statement "I won't lie to you" begins to sound like the opposite if said too frequently. Ludwin made certain that the car was gassed up / shined up for departure and Bill patiently went through the all of the bells and whistles on the vehicle we didn't make time for prior to sale. We truly hope our handsome used car serves us well. If it gives us any grief within the first 30 days, we expect Hyundai of Paramus will continue their open and pleasant service to accommodate our needs.
Ddbrown1026
Jul 15, 2011
Tommy, Shannon and the other personnel were very attentive, without being pushy. I needed a new car and wanted a hybrid. they gave me pertinent information about the vehicle, gave me the opportunity to test drive, and made all the modifications to the vehicle as requested. when I discovered that one of the tail lights was damaged, they replaced it with a new one, no questions asked. Tommy and Shannon were very polite, even funny. every opportunity was afforded me to get the vehicle I wanted at an acceptable price with all the features I wanted. Yes, I would recommend Paramus Hyundai to anyone who is looking for a great vehicle at a good price.
walter sesholtz
Jul 15, 2011
We are always greeted quickly with a smile. Annie has been especially helpful and makes sure that our concerns are handled promptly and curteously. A friend of mine has already bought a car from this agency since we recommended.
Robin41
Jul 14, 2011
The two employees give excellent customer service I wish you had more employees like them I trust them with my car they are very attentive to my vehicle
rovantine
Jul 14, 2011
I would highly recommend the service department at Hyundai of Paramus. I was initially impressed with the clean, bright service area, and then was totally pleased upon meeting with the service advisors working there. My service advisor, Annie, is not only fun and friendly, but she is also very knowledgable, professional, fair and trustworthy, which is so important to me when bringing my car in for a service appointment. I am confident that I am getting the highest quality service for my car. Annie, along with the other service employees, make bringing my car in for service a pleasure.
giarrantano
Jul 14, 2011
I met Hugo in November 2009 right before my wedding. We had been having some major problems with my Hyundai for about 4 weeks and although the car had been brought to the dealership for service numerous times before, no one could quite figure out what was wrong with the car. About a week before our wedding, Hugo finally was able to fix the car and we have not had a problem since. I have continued bringing my car into Paramus Hyundai ever since, even though we moved to Fairfield County, CT last September. Hugo's professionalism, assistance and courteousness continues to make it a pleasant experience to bring my car there for service. We are actually bringing it in next week for service for just that reason. It's worth it for the additional effort on our part as Hugo makes it a satisfying visit. We commend Hugo and his staff for all of their hard work and dedication. Pamela and Mark Bruzinski
jsphmchl4
Jul 13, 2011
I have been dealing with this dealership for 20 years. My family has purchased 8 vehicles over that period and presently my 2 sons and I have Hyundai vehicles. The service has always been prompt, efficient and reputable. I have dealt with Hugo Vacadiez for the past three years as my service writer and he has always been attentive to my service needs. He has been up front with additional issues that must be addressed beyond normal service maintenance and treated me as a special customer because of my loyalty to the dealership. I usually contact him when any of the three cars are due for service and he has always accommodated me. I prefer to drop off the vehicles on days when he is working since he is familiar with those vehicles. It is a pleasure to work with him and is one of the reasons that I am loyal to the dealership.
simba8764
Jul 13, 2011
I have been very happy with this dealer. Hugo is our serviceman who takes car of my son and daughter's car. He is very fair, informative and helpful. He is a great asset to your company. It is a pleasure dealing with him.Vicki Keehner
BJBJ
Jun 30, 2011
Please note we are just another car buyer [couple in late 20's who do a lot internet search/review/discount / forums to get best pricing] who bought a 2011 Hyundai SONATA at Hyundai paramus on May 2011. I wanted to wait for a month or so to write to review after my first oil change. We did our homework from forums and internet search and obtained internet pricing . After 10 days of toiling car search and negotaitions we realised internet pricing is the lowest dealers go adn will try to match and you can negotiate to add some gadgets but from price persepctive you could do very little. So we knew our numbers in the back of our hand. We realised from our search Oil changes were scam in most dealerships and decided not to negotiate on same. Its better to spend $ 50 every 5000 miles.Once we obtained internet pricing for the car we wanted [Black on black 2011 sonata limited edition] in May 2011, 3 dealers provided the best quote1) liberty hyundai,2)Hyundai pramus and 3 ) Bloomington hyundai I think Mind you this was a hot selling car and color combination combined with the shortage issue prevailing. As a typical young couple we went additionally to other dealerships in hope of getting the best deal in town.See reviews at the bottom. Most of them asked us to come in person to meet our internet price while some said they cannot meet our internet price. The funny part was the dealers who said they have the car and asked us to come down had just sold the color a minute back and would try to bait and switch us with available colors.1) Hyundai of paramus-**Outstanding Service and we bought from them****Finally after a week of car search my wife called Hyundai paramus and Robert Scott said he will honor his internet price. We have never experienced such gentlemen car salesmanship. He was genuine, honest, no nonsense and very straightforward. I highly recommend robert scott and dealership for all who want a hassle free -non bait / switch salesperson. Robert showed us the car which was at the very back of his lot after some search. Our whole car buying from start to finish lasted hardly 2 hrs maybe. We provided some payment via credit card+ downpayment + hyundai finance. I did not have the cashiers check and Eric was fine with me bringing the same next day [ Even though I was asked to take the car with me the same day] . The other dealers wanted to wait for the checks to clear to take the car. Eric was also non pushy sales manager. He finalised the exact amount and clarified and provided my Student discount too . Since we had heard of the various free oil change scams we did not ask for any and did not waste our time. Meanwhile I did go to the nearby bank as they were prepping the car to provide the check. Once I came back from back in half hour the car was all washed and ready and documents were ready and we enterred into the managers room. We expected they will try to sell us variuos packages prior to final signatures but you will not believe it it was straight forward explanation of min payment dues and interest payments and boom we were done with signatures in 10 min. Our Car was ready and Scott had it filled with gas and threw in the free gadgets we wanted and we were all set. We could not believe this pleasant experience and we drove home. My wife went back to make first oil change in June and we also received 20% discount . Overall this was the most wonderful and honest car buying experience . We highlighy recommend to buy your hyundai from these guys. Good luck . BJPS : we went though horrible time with Flemington Hyundai and GIUFFRE hyundai both of whom were the bait and switch guys. Please do not waste your time driving down to these schmucks and poorly trained sales monkeys who will do anything to rip you off and you money.-Liberty and Lester Glenn Hyundai were also very professional and honest dealerships we will recommend. Lester could not meet our internet price after few days of negotiation very courteous. Liberty Hyundai Alon fong is another no hassle sales man . It s shame we could not do business with both these dealerships._ Global Automall wasted our time and could not meet our internet price though they said they had the car which they never had.-Hyundai of whiteplains and lynees never came close to our internet price-Hyundai of Nanuet[ Even after voice message responded only after bought our car] My previuos roommate bought elantra and had a terrible experience so we never bothered to go down to them.
oculus
Jun 28, 2011
This review is pending whether or not Hyundai of Paramus will right the wrong I have had to deal with over the last month. The team leader is now "taking care of it"; he has only gotten involved recently. Before all I got was hot air and unreturned phone calls. If he's as good as his word, I'll be nice.
jameshyman
Jun 25, 2011
Dealing with Ludwin and his managers was a complete pleasure. I felt like I was talking to friends and not "car salesmen." I got the feeling that were trying to do the best for me. I have absolutely no dissonance in regards to our purchase or our choice to deal with this dealership. I will say, I drove a half an hour away to go with Hyundai of Paramus when I have another dealer five minutes from my house. If you are looking for a Hyundai, I recommend going to Paramus. You will see what I mean
jamiekealy
Jun 14, 2011
Jack was wonderful from the moment we walked thru the door, to the moment we drove away with our blue tooth hooked up, the license plates on, etc... Very friendly, very honest.. He even read my mind on the color - wanted white, drove out with blue! It's gorgeous! All in all, I had a very very pleasant experience here and would definitely come back and will be referring people. I have had the car for 24 hours, and already have people that want to know where to get it. It's a beautiful car, and this team was great to work with!I will most definitely be a repeat customer. :)
tombob
Jun 13, 2011
They will quote you a low price and then never get the car at that price and come up with some surprise of a reason for why the price is now higher. Not dealing squarely and worse yet the corporate parent Hyndai will back up the dealer- despite the trickery. Try somewhere else.
phishoasis
Jun 9, 2011
The sales person was very kind and informative. He knew what my need is and took care of my case as his. The lease price was very affordable for me and the car (Sonata) is such a great car!
dcooke
Jun 7, 2011
I had a pretty good experience when leasing my new hyundai. Overall I would recommend this dealer to my friends and family. I dealt with a salesman named vinnie and he was excellent.
coolteacher
May 4, 2011
I leased 2011 Sonata at the end of March. I had to wait more than 4 hours when I lease the vehicle because the salesperson was so busy. But the new vehicle had a flat tire and I had to visit them again. Last week I found the floor mat was missing and called the salesperson. He asked me to come this week so I told him I will come on Wednesday (5/4). He asked me to call him again on Tuesday (5/3). So I called him yesterday (5/3) and informed him I will come today (5/4). But this morning when I called him, he said he take a day off today and I insisted to come although he informed me he will take a day off. But it is a lie. He never told me he will take a day off. When I was upset with his lie, he scold me and hang up. I post here because the salesperson is NOT honest and does not care for the customer at all. I asked him to get the missing key remote but it was not ordered even after one month. I don't recommend this salesperson.
itman10
Apr 26, 2011
The car salesman Robert gave me a good deal. We both bargained tough but both of us wanted to get the deal done. Robert was a gentleman the whole time. He got the price down to the area I was looking for.Later I dealt with the finance manager Scott. Scott went way out of his way to pro-actively do the best for me. He never pushed me and gave me all the time I needed to make a decision. After going home that night and reviewing his numbers I was thrilled with his expertise and advice. He showed me how leasing was much better than buying in my case. I was very happy for his genuine helpful nature. Financially I am better off thanks to Scott.
blind07666
Apr 1, 2011
My overall experience was fantastic, Paramus Hyundai excelled my expectations with fantastic customer service, great prices, knowledgeable sales team, you name it. I am 100% sure I will recommend them to my family and friends and will continue to purchase more cars from them.Thank you and keep up the awesome work.
istvankover
Mar 18, 2011
I have purchased a car earlier from the dealership. Now when my friend wanted to buy one i asked her if she would like to check out the availbality of vehicles at Hyundai.We have met Jack and he introduced the car and the necessary other things to do, that the friend has decided to purchase it right there, even she had earlier wanted t owait an other week to decide on the type and make of the vehicle. That day we visited 3 other dealership (Nissan, Toyota, Ford) but she managed to stand with her earlier decision not to go ahead with the purchase.I admire Jack and congratulate him for his excellent work and thanks for his extratime after the closing hours to complete the purchase.The friend likes the care very much, has been satisfied with the service provided.I was pleased with the professional attituda of ajck and his sales manager Eric.Thanks for the plesent experienceIstvan
cascone1
Mar 14, 2011
Me and my family have been used Hyundia of Paramus for years. My dad was fist back in 2004 then my sister. I have gotten 6 vehicles from them started back in 2006. I have gotten new and used. I just got the 2011 Sonata and I love it. I really like the way the sales people help you get the car you want. Sales staff is frienly but not pushy. Back in 2009 my husband was looking for a Used Dodge Ram 1500. I told them about it and with in two Carlos called me that they have one. Will it was perfect so we got it. My husband loves that truck. I tell my family and friends all the time to Hyundai of Paramus. I also like the maintenance dept.
sd19416
Mar 9, 2011
Went in looking for a 2011 Tucson GLS AWD. I did my research beforehand so I would know what numbers they would throw at me. The LOWEST number they could give me was $23,800!!!! The MSRP was $23,645....These guys didn't want to work with me at all. DO NOT GO TO THIS DEALER- The salesman tried to tell me the "internet" sites were not reliable and all the information on prices was fake. So I left and will be going to another dealer- Thanks for nothing-
gjoshua
Mar 2, 2011
Let me be give you the facts:1. I was promised a GPS system. It took me more than 2 months to get it after countless phone calls. It turned out to be a product I had never heard of, and when I checked the Amazon reviews, they said it was very poor quality.2. They did a custom install which ended up having a problem. It took me 2 weeks to get it fixed. When I went to get the problem fixed, the manager Eric told me it would be fixed while I waited - it ended up taking several days, and I had no car. I constantly called to talk to the manager, and it was almost impossible to get him - I am sure he was avoiding my calls.3. The sales guy Joey was visibly frustrated when I negotiated and he found out I wouldn't take the deal "as is". Granted, I caught him at the end of the day, but that is not an excuse. He told me he would not close the deal unless I gave him a perfect score on his evaluation.
cars10
Feb 24, 2011
he was very helpful and he wasn't pushie. I felt comfortable with him. I have and will continue to recommend frankie to my friends. He puts his customers first and i had a great time there. He had so much patience with me and i wasnt the easiest customer.
mim1029
Feb 22, 2011
My experience with this dealership has been nothing short of a nightmare. This is a three-ring circus designed to leave the customer confused and frustrated enough to give up on whatever their original problem/inquiry was. Here is a simple timeline of my experience with Hyundai of Paramus: 1/31/2011: I purchased a 2010 Elantra with the intention of giving the car to my 22 year old son in the next 6 months (which I explained to the salesman, Vinnie Incorvaia, numerous times). I was assured by Mr. Incorvaia that the Warranty would be transferable to my son when he took over ownership of the vehicle. Mr. Incorvaia also explained that I would get a better price on the vehicle if I financed it, so I did. I was also offered (given) a more comprehensive warranty under Hyundais extra care package. I asked Steve Amato if this package was transferable to my son, and he said yes, the warranty would correspond with the VIN number of the vehicle. 2/01/2011: I became aware that the 10year/100,000 mile powertrain warranty is non-transferable to second owner. Also, the extra warranty that I purchased was non-transferable to a second owner, even if that owner is in the family. At this point, I called Steve Amato, the finance manager, to have him change the paperwork into my son's name, as he was the intended owner, before sending the paperwork in to the finance company. When you ask for Steve Amato, you are transferred to some other voicemail. I left a message for Steve, but he never called me back.2/03/2011: I Called Vinny Incorvaia to explain the situation to him and mentioned that I also attempted to contact Steve Amato. Mr. Incorvaia told me he would see what he could do and call me back. 2/05/2011: I called Steve Amato and he informed me that I had to deal directly with the finance company. At this point, I asked for the contact information of the people I needed to speak with. Mr. Amato told me he would call me back in thirty minutes, but never did.2/07/2011: Called Hyundai consumer affairs and spoke with Kevin ID 54309. Kevin told me to give him until Thursday to work on the case. I called to check on the status of the case on Wednesday and was told that Kevin simply closed the case without taking action. 2/09/2011: Called Hyundai Consumer Affairs again and spoke to Tasha ID 54322. Tasha attempted to contact the dealership and left a message for Steve Amato. 2/09/2011: Spoke to Lynelle ID 54201 from Consumer Affairs. Lynelle had spoken with Steve Amato from dealership and was told I purchased Extra care Warranty which would cover my son. Upon further investigation, I found that Extra Care warranty is non-transferable, just as the 10 year/ 100,000 mile powertrain warranty is non-transferable. Lynelle believed that he had found a sufficient answer, although he was misinformed by Mr. Amato, so he closed case # 4284986. 2/09/2011: Hyundai Consumer Affairs told me that the dealership would have to handle this directly, and that Hyundai of Paramus had been giving everyone the run around. (Imagine Hyundai Consumer Affairs being completely unable to get a straight answer from one of its own dealerships!) Kevin, from Hyundai Consumer Affairs, told me to call the General Manager of Hyundai of Paramus. 2/10/2011: I called Hyundai of Paramus to make appointment with GENERAL MANAGER Roco Auriemma. Predictably, I was told that he was not in today, and I was transferred to the sales manager Eric Bennett. Mr. Bennett told me he had to get in touch with his Hyundai rep. and that he would get back to me. Shockingly, Sales Manager Eric Bennett NEVER GOT BACK TO ME! 2/11/2011 Called again to speak to Eric Bennett, but he was not available. I left a voice message for Mr. Bennett, but did not hear back from him.2/12/2011: I was contacted by Hyundai of Paramus to come get my license plates. Upon my arrival, I explained my problem, yet again, to salesman Vinny Incorvaia. Mr. Incorvaia is the salesman that sold me the vehicle and misinformed me about Hyundais warranties. To my surprise, Mr. Incorvaia was under the impression that the matter had been resolved by Finance Manager Steve Amato (news to me!). Mr. Incorvaia asked me to wait so that I could meet with Steve Amato directly. Mr. Amato then proceeded to explain to me that he needed to get in contact with his Hyundai Rep., and to call on Tuesday for more information. Of course, I diligently followed up on Tuesday, only to be ignored yet again by Mr. Amato. As of this date, the matter has yet to be resolved. I am completely disgusted with the treatment I have received from Hyundai of Paramus. Even after being lied to, disrespected, and generally ignored, it seems to me that this matter could be easily rectified. I simply want my son to be added as co-owner of the car, or whatever needs to be done so that I can transfer ownership to him safely, knowing that the car is covered under all of the Warranties. As of now, I would discourage anyone from purchasing a vehicle from Hyundai of Paramus, or any other Hyundai dealership, for that matter. This dealership is the epitome of every negative stereotype I have ever heard about car salesman and car dealerships. The experience of buying a car from Hyundai of Paramus has been a TOTAL NIGHTMARE.
cargirl2011
Jan 31, 2011
I cannot begin to explain my experience with the used car sales purchase that I made in August. It has been a nightmare ever since. Let's start with the lies and sales practice issues that go on. Please don't buy a car from this dealer. They play games and make you think you are nuts. You will get transferred all around and get no outcome that will satisfy you. -Used car was sold as "certified" and I found out it was never even looked out. Black oil, Black trans fluid, less then 3mm of brakes. This is some certification!-I was sold a 1,600 protection plan so that I could get a car if needed, as they don't have loaners, and they use this plan to help secure the fact that you will get a car as soon as you need one if you have this plan. They even tell you they will do it for you at the shop. That is a huge lie, I have lost so many day of work and never did they help me get a car. It is a rental car, you layout the money and they need a diagnosis code first. Beware...-The service manager thinks all this is funny, the staff does a lot of talking and joking and nobody listens to the problems. You bring a car in for service, you pay, and the car comes right back, because the work was never done. I was told an oil change was performed on 11/24/10, a week later my check engine light went on and I went to another dealer to have it looked at and he told me "when was the last time you had an oil change" your filter is wrong size and oil is black.This dealer is the epitome of what we hear about bad used car sales practices.If anyone has had similar experiences, I would love to stop this, please feel free to reach out to me or even better tell the Attorney General that this man Ron Jelling and that Bergen County Auto Group has to be stopped!
debnfloyd1
Jan 21, 2011
Experience at the dealership was fantastic. Trading in a car and getting a new one has never been so easy and pleasant. The service and attention was great. Would send everyone to this dealership. The manager, salesmen, entire staff are fabulous. Best experience ever. I am totally satisfied!!!!!!!!!!!!!!!!
mquint
Nov 24, 2010
Jefferson was extremely helpful in answering all of our questions and ensuring that we understood every step in the buying process. He ensured that we were gettng the vehicle we really wanted. He made us more at ease in the buying process, whereas past experiences made us feel pressured and anxious. We would reccommend to any of our friends that they go down and visit Jefferson at Hyundai of Paramus!
carcarcar
Nov 18, 2010
Very rude once you buy a car. promise you the world but you end up with the raw deal in the end. they hide information on you to make the sale. when an issue comes up they will bribe you to fix the issue. Stay away from this dealership. will not honor any advertised deals from other dealerships they give you the runaround of why the ad you brought in cannot be done and is a lie
matthew727
Nov 6, 2010
Horrible service, but I wanted the car so bad I actually sat through the grueling process. My salesman was awful he was so busy running around yet nothing was getting done for me. I don't know why buying a car would have to take 7 hours! I did not even haggling for a deal, and I got slammed full sticker price for the car. I will never go back there again, the only reason I did buy there was because it was close to home and I really love my Sonata.
guingo247
Nov 2, 2010
Costumer Representative very profesional and friendly I got great deal with my car ; very helpful people.I'm very happy with my new Hyundai Tucson and with the guarantees that comes with.I realy highly recomend such a nice place and if you don't believe me try for yourself and you gonna see the diference with other dealers.
Jeff C
Oct 31, 2010
The salesmen at Paramus Hyundai were very honest & up front during my visit on saturday. The sale of my new Sonata went very smooth from start to finish. I was in & out of the dealership with a new Sonata in a couple of hours. I would highly recommend Paramus Hyundai to all my friends and anyone else interested in a new vehicle.
MichelleMS4
Oct 29, 2010
If there was a "10" score for friendliness, these guys would have gotten it. The whole time I was there to buy my new '11 Sonata, they were polite, no-pressure, AND entertaining! It felt more like I was waiting at a friends's house than at a suit filled car dealership.Eric and Glen were very accomodating - I test drove my car 3 or 4 times before deciding to buy ... they had no problems showing me different models, different interiors ... they were really good about that.This dealership has a different "flavor" than the usual - try them out - I'm sure you'll be just as happy as I was.
sexyviper
Oct 28, 2010
I wasn't too sure of what too expect from the new place, but I can assure you it is a world of a difference from the old one. From making my appointment with a sweet woman named Hether,to the warm hello I received as I pulled in, then dealing with a wonderful woman with a hysterical laugh named Ann(who by the way knows her stuff)and then the engaging coversation I had with Mike who explained the move and made me feel right at home. The staff seemed very upbeat and happy to work there. I also liked that I was able to watch my car being worked on from the waiting area and that I was updated as the service was performed. Although the waiting area leaves alot to be desired, and the old tv only had one channel, my time still went by quickly as I was entertained and not forgotten by the staff. Another plus was that the price quoted for my service from Hether when I made the appointment was exactly what I paid. I will definitely tell all my friends and family of my wonderful experience.
Greenisher
Oct 18, 2010
when i first came to get at car by Hyundia of Paramus, Joey the sales guy was really nice, joked around a lot, promised me free oil changes for 2 years. I put my down payment and came back the next day to get my car. Thats when i met Lem, he was really great, explained everything to me, and i bought the extra service package for the car, in case something goes wrong that wasn't in the cars warranty. So far i had an amazing experience. However, after i drove my new car off the lot, everything changed, when i called the next day requesting an owners manual, since my car didn't have one, it took 3 days for Joey to get back to me. When i wanted to get in writing that Joey had promised me free oil changes, he backed up, and said that i didn't qualify, since it was a September special and i bought my car in October. The only rep that was decent that i would recommend was Lem, he actually kept his word. To make a long story short, i had to record the next couple of conversations, which i got Joey and Lem to confirm that i was promised the free oil changes, and when i spoke to Eric, which is their manager, to confirm, he was very distracted, kept talking to other people while i was on the phone with him, very unprofessional.End result, i got a good car, but the service after i bought the car sucked!!! and i doubt i will go there for maint on the car, not worth the hassle
debnfloyd
Sep 15, 2010
Happy with the service because in the past I felt pressured to have services I did not want, but the past few times have been great (no pressure). I have been using the dealership for over ten years and was considering changing my service center. Now I will continue to go to Paramus service center.
clairekrc
Sep 6, 2010
The service was great; a sales person was able to come help me within minutes of entering the dealership. The salesmen were very nice and friendly. We were able to negotiate a very affordable price. I learned all the new features of my car and was able to enjoy my time there. I loved the overall experience.
retcup
Sep 3, 2010
Outstanding salesman, no hassle or hype, and excellent followthrough. There was one problem that did arise, and it was resolved be Eric (sales manager). Staff was very professional, and the price was right. At pickup of the vehicle, the prep was perfect.
judysopo
Sep 2, 2010
we stopped in just to see what available options there were for the 2010 santa fe. vinnie worked hard to get us in a great car and we really appreciated all the effort put forth by the staff. the receptionist enzina, was very personable and helped make the experience very enjoyable. we are pleased with our purchase and would go back to this dealer again.judy and joe
mikediana
Aug 26, 2010
This is why i rate this dealer one of the best in new jersey,the patients they have with they're customers is no#1 ,they help you out in every way possible ,they're courtesy is the best..as soon as you walk in the store you already feel like a car owner..they're professionalism is one of a kind ...if you have any kind of problems they will try to take care of you in everyway..in this dealer there is no standing around waiting to be served,if your looking to buy or lease a new,DODGE or HYUNDAI and live in the NEW JERSEY area i highly recommend you to stop at PARAMUS HYUNDAI,you won't leave without a smile on your face..just like i did 7/30/2010
bllamzon
Aug 24, 2010
The service was so bad. From the front desk- we were not welcomed right away. A sales person was chatting casually with another sales person when asked if he could take us and he looked at us as if making a judgement on whether we would be worth his time or not and he said that he was busy right in front of us. When we finally got a sales agent, it was like pulling teeth trying to get answers to our questions. The sales person was arrogant and condescending. He acted as if we were wasting his time. He did not fight one bit to gain our business. You can tell why this dealership has such a low rating- its corporate culture fosters lazy sales personnel that is discriminating towards their customers. In fact, that same day we went over to Honda of Paramus received the exact opposite kind of service and walked out with a brand new Civic. I am actually writing this review after I wrote a great review for Honda of Paramus. I will definitely tell all my friends never to go to Hyundai/Dodge of Paramus but rather to go to Honda of Paramus instead.
Janesmith
Aug 24, 2010
I love this dealership they were awesome great prices and friendly service. The owner is fabulous thanked me for my business will refer this dealership to all my friends and family. The facility is very clean and well kept. I am glad there is a place for me to pr the store.
gyrochick
Aug 21, 2010
had oil changed and had no complaints but one that it took longer than I thought it would,my fault didn't plan for it taking 1 hr I'm use to 10 min oil change, waiting room was comfortable, tv on coffee offered, saleman Pedro was very helpful. if you go ask for him by name
Roxandra
May 5, 2010
Slime - don't go here. The salesperson used high pressure tactics and wasn't even knowledgeable of the model and its features. The dealer uses double stickers on the windows that lists all of the additional add-ons so he can adjust the price upwards. Nothing special on the price that I was quoted. I was so disgusted that I left and did not buy there.
jb34_56
Jun 25, 2008
Typical dealer nonsense. They made a deal with me and when I came back they told me they cant make the deal for that price anymore and that I would have to pay $1000 more!! I spoke with the manager on duty and he said he doesnt know who authorized the original price until I told him it was you! He had the nerve to say he doesnt remember. The salesmen Khaled lied to me because I asked what other charges were involved and he said just tax! These guys just give you a low price, make you salivate and then try to screw you when it comes down to making a deal. The worst dealership I had ever had the displeasure of dealing. Go to hell you criminals!!
Larry the cable guy
Dec 20, 2007
Stay away from this place. Went here for the big Duh event. Salesmen new nothing of the vehicle, I guess this is where the "Duh" comes into play. We were repeatedly lied to about vehicles in stock or available. They tried several sneaky tactics on us. These people WILL rip you off if you give them the chance.
Silver GT
Jun 14, 2006
Recently my car broke down and Hyundai Roadside Assistance towed my car to Paramus Hyundai. When I spoke to the Service Manager he told me that all the car needed was maintenance work done; I was charged $700. On my way home from picking up the car, the car stalled again and it was towed back to Paramus Hyundai. After a second look, the Service people were able to diagnose that radaitor was causing the car to stall. This leads me to believe they did not look at the car and just felt they could sweep the dirt under the rug and claim that all the car needed was maintenance work.The service department manager misdiagnosed the proplem and overcharged me for work that it did not need. I trusted Paramus Hyundai to price me fairly and not try to rip me off by adding things that were not needed like, windowshield wiper fluid and an oil change! When we confronted the Service Department Manager, he claimed that he was in the right because I gave him authorization. I'm not a trained mechanic, but he told me this is what was needed to fix the problem. I trusted him to give me a fair diagnosis! Fast forward two weeks, and I still do not have a car. They never offered a loaner nor was there ever an update to the car. On all occassions we had to contact him for an update and most of the time he was never there to pick up the call. He also said that his voice mail was broken and that's why he was never able to return calls. Likely excuse??!!This whole experience has been a huge inconvenience and a terrible headache. I'm very inclined to buy another car and wash my hands of Hyundai. Their services, like Roadside Assistance and Warranties, at first seem attractive but don't be fooled, they have no idea how to coordinate a tow or price people fairly. If you have a hyundai and are considering get service done at Paramus Dodge Hyundai stay clear, go somewhere else, these people will rip you off and look for items that they can charge you that are are not covered under the car's warranty.
sooro
Jul 18, 2005
I have had a horrible time with this dealer. First, they harassed me when I was buying the car by telling me the only way I got the price quotes I did was because the other sales people were attracted to me. Second, I brought my 10 month old Santa Fe in to fix a fuel gauge light problem and when I got the car back from the $400 worth of 15K miles inspection, there was suddenly a new noise coming from my car. I have been in twice to fix the noise and both times they returned the car without fixing it. Now I am about to go in for the 3rd time and they have been very rude throughout the process. Also, the service advisor winks at me and has touched me inappropriately on several occaisions. When I brought all this to the attention of the manager, he yelled at me and told me he didn't believe me. He did not realized my car was less than a year old and is still covered by the warranty. He accused me of lying and trying to take advantage of him to get a free service. I requested a loaner car because I did not feel it was right that I should be in inconvenienced due to thier mistakes. Then, he accused me of lying just to get a loaner, which makes no sense. All the facts were already entered into the system the first time I brought car. The manager never bother to listen or trying to understand the frustration I was having. After they fix my car I will never go back to them again. There is no place at Hyundai to log a complaint against these dealers except here. I wish there were someone at corporate who would help me.
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