Used Cars for Sale at Hyundai of St. Augustine in St Augustine, FL

670 miles away from you!

Hyundai of St. Augustine of St Augustine offers you the opportunity to find used cars by Hyundai of St. Augustine. Hyundai of St. Augustine is a trusted dealership serving clients throughout St Augustine, in search of certified used cars. Also, Hyundai of St. Augustine is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Hyundai of St. Augustine to get the affordable car that is right for you.

Contact Dealer

Showing 24 of 71 listings

No matches found.

Save your search and we will notify you when we have cars that match your search criteria.

We expanded your search distance and we're unable to find cars that match.

Try adjusting your filters, or start a new search.

$34,194
$34,194 above
$1,008/mo est. ?
137,582 km

Hyundai of St. Augustine

32084, St. Augustine FL

Check Details
$24,000
$24,000 above
$708/mo est. ?
10,710 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$24,000
$24,000 above
$708/mo est. ?
41,679 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$19,500
$19,500 above
$575/mo est. ?
12,363 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$46,497
$46,497 above
$1,371/mo est. ?
19,714 km

Hyundai of St. Augustine

32084, St. Augustine FL

Check Details
$35,500
$35,500 above
$1,047/mo est. ?
91,092 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$10,800
$10,800 above
$318/mo est. ?
129,792 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$18,000
$18,000 above
$531/mo est. ?
127,088 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$24,197
$24,197 above
$714/mo est. ?
142,821 km

Hyundai of St. Augustine

32084, St. Augustine FL

Check Details
$22,500
$22,500 above
$663/mo est. ?
46,528 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$19,000
$19,000 above
$560/mo est. ?
79,575 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$35,000
$35,000 above
$1,032/mo est. ?
36,178 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$42,000
$42,000 above
$1,239/mo est. ?
14,940 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$33,000
$33,000 above
$973/mo est. ?
53,124 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$56,000
$56,000 above
$1,651/mo est. ?
40,024 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$31,000
$31,000 above
$914/mo est. ?
68,009 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$29,000
$29,000 above
$855/mo est. ?
8,584 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$71,000
$71,000 above
$2,094/mo est. ?
43,563 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$34,000
$34,000 above
$1,003/mo est. ?
21,868 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$29,500
$29,500 above
$870/mo est. ?
13,134 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$33,500
$33,500 above
$988/mo est. ?
53,354 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$31,500
$31,500 above
$929/mo est. ?
97,009 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$22,000
$22,000 above
$649/mo est. ?
106,402 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details
$29,000
$29,000 above
$855/mo est. ?
8,673 km

Hyundai of St. Augustine

32084, St Augustine FL

Check Details

What’s more, Hyundai of St. Augustine of St Augustine has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Hyundai of St. Augustine. Check out the listings today to find the right car for yourself. Hyundai of St. Augustine is definitely the best place to buy used cars online.

4.9
Star icon

Based on 2322 Reviews

5
2232
4
54
3
8
2
10
1
17
0
1
Add Review
S

Silbert.Johnson

Nov 30, 2016

Star icon

I highly recommend this dealerships and my salesman Michael Early! Overall a great experience. He was nice, efficient, very friendly and helpful. I will be sending other family and friends to him when they are ready to purchase a car. Everyone was very professional during the purchase of my vehicle. Everything was handled in an expeditious manner!!! Thanks Michael!!!

A

aponter4

Nov 30, 2016

Star icon

I leased a 2017 Genesis G80 5.0 in October from Hyundai of St Augustine. The car is fantastic and a great value! The dealership experience was excellent! Pricing was extremely fair and competitive. They treated my wife and i promptly and without wasting any time. The car was delivered in beautiful condition to me and a couple of minor issues were resolved quickly, efficiently and to my satisfaction. The sales person was very knowledgeable and courteous. He has been there for us all along which we certainly appreciate! I do highly recommend the Genesis G80 and Hyundai of St Augustine!

D

D&T

Nov 26, 2016

Star icon

The go to Hyundai dealership for our family! From sales to service they go out of their way to provide an excellent customer experience. Michael made the car buying experience what it should be - hassle free and we didn't feel pressured.

Y

ytillman06

Nov 26, 2016

Star icon

I had the pleasure of working with Ava Hamilton for my purchase. She was awesome! She made sure she listened to everything I needed ito make my car buying experience great.

S

Shelia

Nov 25, 2016

Star icon

Shawn is the best salesman. This was my best experience buying a new car. I recommended to others and my brother and sister law bought from Shawn 2 days later and agreed that this was the best experience for them as well.

J

jbpettyjr

Nov 25, 2016

Star icon

We have worked with Shawn Hays twice now and highly recommend him and Hyundai St. Augustine! We just bought our second Hyundai Sonata and love it! We bought the hybrid and are getting amazing fuel economy! Shawn makes the car buying experience fun and fast and we highly recommend him if you're looking for a new car!

L

lsacri

Nov 24, 2016

Star icon

Would definitely recommend this dealership and Randy. Will buy future vehicles from him. Professional. Thorough, friendly most of all timely in getting vehicle I wanted and fast in getting paperwork done

RM

rigo magana

Nov 23, 2016

Star icon

Hyundai of St Augustine is by far the best dealership in FLORIDA. Paul Smathers was very professional, curtious and knowledgable. This is the second car Paul has help me purchase and has always call to check on me. He has made car shopping a breeze and hassle free. Additionally, they support military members by giving us rebates.

K

kingdombusines

Nov 23, 2016

Star icon

This Dealerhip is hassle free and professional as well as Courtious and very Supportive. They Make you feel As if though they Are Just considering you and your Purchase and No Stress.

H

Happylife17

Nov 22, 2016

Star icon

I give a five star to the dealership because everyone was very nice polite and very helpful. They made me feel like I was the only person in the dealership the focus was on me very hard to find it now days

W

Walsky1

Nov 22, 2016

Star icon

Paul is the least pressure salesman we encountered on our 3 week search for a car. He was very knowledgeable about the cars he showed us. He knew every detail about the car. He helped my husband learn all of the buttons and technology on the dash. He is friendly and generally nice person. I will go back to him when I need another car. He came highly recommended to me and he didn't disappoint.

P

PLM621

Nov 22, 2016

Star icon

Jimmy was very, very helpful in getting us into a new Hyundai. Michael Early was our salesperson and he has been checking with us every week to make sure we are happy with our new car....which we are very happy!!

N

Nelly817

Nov 21, 2016

Star icon

Everything went smoothly, the process wasn't hard at all. I would recommend this dealership if anyone is looking. There was great service and the car is very nice. Great deal

JT

Jimmy Tabb

Nov 21, 2016

Star icon

The sales lady was very informative and helpful in us choosing the right vehicle which was a Santa Fe Sport,she worked hard to get us the best deal and to explain all the functions of the vehicle at delivery. Everyone was pleasant at the dealership manager and financing gave us choices and help with which fits us best on our style and mileage of driving the vehicle. I would trade again and recommend others to our dealership and sales lady. Thanks Jim & Sylvia Tabb

P

pomaski52

Nov 19, 2016

Star icon

Hyundai of St. Augustine provides excellent sales and service. They make the buying experience a delight rather than the usual back and forth. I never had to deal with anyone other than George Aflleje, a professional salesman, while negotiating the purchase of a new 2017 Hyundai Tucson Limited. George took care of everything from pricing, financing and delivery. Hyundai of St. Augustine is outstandingly unique in this regard. Also, because I did not have transportation, Hyundai of St. Augustine provided delivery! After visiting the dealership and test driving the exact vehicle I wanted to purchase, we completed most of the transaction over the phone. No hassle or haggling. Hyundai of St. Augustine are professionals and they make purchasing a car enjoyable.George Aflleje of Hyundai St. Augustine personally delivered my 2017 Hyundai Tuscon to my home. George and I completed the paperwork, financing docs etc. and then we went outside to my new Tucson Limited. George spent the next hour explaining Bluetooth, Blue Link, Voice Recognition, Navigation and the keyless operation and locking/unlocking of doors and rear hatch. My last new vehicle was a 2004 Infiniti G35 which does not contains any of those new technical upgrades so I appreciated learning about them from George Aflleje. Finally, George showed me how to navigate and find the nearest gas station using Voice Recognition and off we went. George proceeded to gas up my new vehicle and asked over and over if I was satisfied and for me to call anytime (which I have) with any questions.Indeed, I was satisfied! I was stunned by the entire process. Hyundai of St. Augustine and Georges Aflleje went above and beyond and exceeded my expectations in every detail. I hope George Aflleje is available in a couple of years when I decide to buy another vehicle from Hyundai of St. Augustine!

B

bojean29

Nov 17, 2016

Star icon

not happy with results think i should have given more for elantra rurned in i should have checked more before signing learend a lesson in bargaing

R

rodleeelle

Nov 17, 2016

Star icon

Very pleased with lease of my new Hyundai. I would recommend anyone to the dealership and look forward to future dealings with St. Augustine Hyundai

S

soodnalin

Nov 16, 2016

Star icon

I had already picked my vehicle and Trim, the trip to the dealership was just to pick the car. Everything was as promised over the internet/email.

H

herlonsasser

Nov 16, 2016

Star icon

Wonderful new car, my wife's first and she loves the car. She is still getting use to thing that her old Hyundai didn't have. People love the color red as I do, she likes blue.

R

Rudy1947

Nov 13, 2016

Star icon

Michael was great to work with he was pleasant he showed us the car and explained it he followed up with me the next day and we bought the car

D

dwykoff3030

Nov 13, 2016

Star icon

George Aflleje and Justin Ruisech provided the service I expect when leasing a new vehicle. They met the goals I set before I first visited the St Augustine dealership.

D&

D. & E. M

Nov 11, 2016

Star icon

Excellent sales person. Good listener, not pushy. Shawn did a good job of describing the various features of the vehicle. He was very patient in demonstrating how things worked.

D

depike4

Nov 11, 2016

Star icon

Purchasing our new 2017 Sante Fe Sport was a good experience. We knew what we were looking for and what we expected from our trade in, and Demetrius got it done for us.

S

sweetssjax

Nov 11, 2016

Star icon

We knew we wanted to lease another Hyundai and our experience with trading our old one in and upgrading to a small SUV was fantastic. We couldn't have asked for a more smoother experience.

L

lhanzl

Nov 10, 2016

Star icon

I am a first time Hyundai buyer. Kiana, was extremely professional and really listen to me. She was able to meet my needs and budget without a long drawn out process. This was a deciding factor in my decision to purchase the Santa Fe in this very competitive market. The whole process took me about 4 hours in two visits to purchase the car and that included trading in my Expedition. Overall it was a pleasant experience and I am very happy with my decision.

L

lucyandthomas

Nov 10, 2016

Star icon

For several weeks I was trying to convince my wife that we needed to make the decision to buy a new car. While our Nissan was still in excellent working condition, I felt the time had come to trade it in. I was leaning more towards purchasing a Toyota, but at a Home and Patio show we had visited recently, there was also a display of new cars. My wife sat in a Sonata and told me this was the car we should look at. A week later we paid a visit to our local Hyundai dealer where we were greeted by salesperson, Shawn Hays. We took a test drive, signed the papers later that day and drove home our new car the following morning. We had a very pleasant experience and highly recommend Shawn and Hyundai of Saint Augustine.

M

mjscott84

Nov 10, 2016

Star icon

I love the car and the salesman randy gave me a fair price and good treatment. My experience was a good one and really no complaints.

O

opitz_paul

Nov 10, 2016

Star icon

This company is good overall. Randy was very proffesional in selling me a car that I loved. It's a great company to buy a car!

A

aw21us

Nov 10, 2016

Star icon

It was an awesome experience. One of the best I ever had. The service was very good and the employees were very helpful and knowledgeable of what was going on as far as selling the car. The new car is great and I would recommend this particular dealership to someone else. Excellent service all around.

D

danltusa

Nov 10, 2016

Star icon

I am a return customer because this dealership and its staff is focused on customer satisfaction. It is reflected in every aspect of their business, from sales to the service department. Even their waiting area reflects the customer satisfaction focus. I also like the way the service reps review your invoice in a friendly, and concise manner.

L

lisaelkana

Nov 9, 2016

Star icon

After being in a car accident and having my Elantra be a total loss, Jose was the first one we thought of to reach out to about getting a new car. Jose has sold my family five (yes, FIVE!) cars in the past year and is a tremendous help, professional, and straight forward. He is a hard worker and continuously prompt in responding to our needs and questions. We will continue to do business with Jose and Hyundai of St Augustine in the future. Thank you for all you do, Jose!!

P

pchiodo

Nov 9, 2016

Star icon

AS A PREVIOUS HYUNDAI VEHICLE OWNER (4 NEW HYUNDAI'S OVER THE LAST 17 YEARS) AS WELL AS BUYING AND LEASING AT LEAST 30 PREVIOUS VEHICLES IN THE PAST., I THINK I UNDERSTAND THE CAR BUYING EXPERIENCE REASONABLY WELL. MY PAST 4 PURCHASES WERE WITH DAYTONA HYUNDAI. I DECIDED TO GIVE YOUR DEALERSHIP A TRY BASED ON INPUTS FROM MY CLOSE FRIEND, LEE FIGLIOULO. MY WIFE AND I WERE PLEASED WITH THE SALES EXPERIENCE WITH AVA HAMILTON. WE DECIDED TO "SIT" ON THE PROPOSED DEAL ON OUR NEW TUCSON OVERNIGHT. AS ARRANGED, WE CAME BACK THE NEXT DAY AT NOON TO CLOSE THE DEAL. ONE REASON FOR THE DELAY WAS TO ACTUALLY LOOK AND RIDE IN THE TUCSON (IT WASN'T AT THE LOT ON THE FIRST DAY). AFTER LOOKING AND DRIVING THE TUCSON AGREEING ON THE DEAL WITH THE SALES PERSON, WE EXPERIENCED A SIGNIFICANT DELAY SUPPOSEDLY DUE TO AN INTERNET PROBLEM PRINTING OUT THE LEASE ARRANGEMENT. AFTER WAITING WITH AVA FOR ALMOST TWO HOURS, WE WERE FINALLY TAKEN TO THE FINANCE MANAGER'S OFFICE. HE SEEMED TO BE UNAWARE OF THE DELAY IN GETTING THE PAPERWORK FINALIZED AND NON-SYMPATHETIC TO THE DELAY. HE THEN TOLD US ABOUT THE $400 CHARGE AT THE END OF THE LEASE OF WHICH WE HAD NOT BEEN MADE AWARE. THAT ISSUE ALMOST "BLEW" THE DEAL. WE FINALLY CAME TO AN ARRANGEMENT BY "SPLITTING" THE $400 CHARGE WITH A $5 PER MONTH REDUCTION IN THE 48 MONTH LEASE PRICE.WE STILL FELT THAT THE TOTAL DEAL WAS GOOD (SOMEWHAT BETTER THAN A SIMILAR DEAL ON A TUSCAN FROM DAYTONA HYUNDAI), BUT THE DIALOGUE WITH THE FINANCE MANAGER WAS FRUSTRATING TO BOTH ME AND MY WIFE. WE DO NOT BELIEVE ANY OF THE ABOVE ISSUES WERE CAUSED BY AVA. STILL NOT SURE WHAT CAUSED THE DELAY.

P

perseo128

Nov 8, 2016

Star icon

WE saw this vehicle on line, then called Jose, set up an appointment for test drive, then negociated a price on our trade, which was accepted a few hours later.

J

jimb5653

Nov 8, 2016

Star icon

The salesman was very polite and attentive to my needs. My total experience was excellent. This is the third vehicle I've bought/leased from Hyundai of St. Augustine.

A

amblaw7

Nov 8, 2016

Star icon

Great car - Genesis G80. Great salesman - Shawn Hayes. Great dealership owner - Andrew DiFeo. That all adds up to a great car buying experience. Hyundai of St. Augustine is the greatest!

E

ellerg

Nov 7, 2016

Star icon

I like the dealership. The service dept. is always easy to make appointments and service satisfactory. I really can't say much as I only put 15000 miles on each car.

F

fepinger

Nov 7, 2016

Star icon

a very nice buying experience would do again and recommend this dealership to others.nice people clean car everything well explained and the car was in excellent condition for my needs.

M

maria2017

Nov 6, 2016

Star icon

we drove to the dealership and met Demetrius, after telling him what we wanted and monthly payment we could make he had a few good suggestions. Everyone was very pleasant and things moved very quickly. We picked out our car and Demetrius and the office staff worked everything out. I must tell you I was amazed at how quickly things were done THANK YOU EVERYONE AT HYUNDAI OF ST. AUGUSTINE, YOU GUYS RULE!!!!!!!!!

N

Navyguy

Nov 6, 2016

Star icon

After finding a test drive offer I went to the.dealership but KIANA seemed more interested in finishing her lunch then finding out why the code I had I had would not work then worring I did not have a computer print out with me. I even informed her I might be interested after my 2year old Nissan I might be interested in a new car??

C

charlesjenks

Nov 6, 2016

Star icon

All you would need or want in a car dealership. Randy, Jimmy and Wade all get right to the point. This is our 9th genesis

A

adam111

Nov 5, 2016

Star icon

It was a good experience. The finance associate didn't go over our payment or interest rates during the signing and we found out later they were higher then expected. Otherwise everything was great wonderful sales associate.

J

jnc250

Nov 5, 2016

Star icon

George is the best. I knew what I wanted and we made it happen. Very smooth transaction. Buying a car couldn't have been more fun. Thank you

J

jo.curcio

Nov 2, 2016

Star icon

i have dealt with this dealership and salesperson two years ago - easy to work with - will definitely be back we had to have the car delivered b/c of a tow hitch we requested but it was delivered on time and they drove our trade in away

C

cdag41

Nov 1, 2016

Star icon

I must say that all the staff I came in contact with were courteous; and I really can't complement Ava Hamilton highly enough on her professional manner.

J

Jenkins16

Oct 29, 2016

Star icon

Micheal Early made buying a car so easy. Best service I have ever had at any dealership! The paperwork process was made simple because of his preparation and that made everything go by smoothly. Very glad I decided to go to Hyundai of St Augustine

M

Melsbells

Oct 29, 2016

Star icon

After 4 months of car shopping online, and visiting several dealerships in South Fla, we found this dealer. We live about 3.5 hours from this dealership, so we called in advance about a used car we found online. Shawn Hays helped us greatly. He personally drove and checked the car that we desired to ensure it was in great condition, he gave us a "walk away" price that was reasonable, not full of unexplained fees and additional unexpected charges. Other dealerships treated us as though we were brainless fools, that could be tricked & duped into paying thousands of dollars more than the prices advertised on cars. We walked away from several dealerships shaking our heads at the terrible experiences. But from the moment we arrived at Hyundai St Augustine, till we left, our experience was wonderful. We were treated like respected customers. Shawn Hays was a superb help in our quest to buy a car. I bought a 2013 Hyundai Azera Limited, and I love it ! No pressure to buy the extended warranty from these guys, but I decided to do so. Simply for peace of mind. But I appreciated that I was Not pressured. It allowed me to think clearly, and make a good decision based on my own needs. That's how our whole experience was. I would absolutely return to this dealership for future car purchases. They were excellent.

P

Pmac904

Oct 29, 2016

Star icon

The sales team was great but the service department (with the service writer with whom I delt who's name I dont even know because he didn't properly introduce himself) was completely lack luster and a joke. The service writer didnt even get a service Tech to review my problems on my bran new car, and wrote it off as could not verify concerns. While one of my concerns was truly not present at the time, I myself pointed out the the second issue AFTER the service writer refused to listen that the issue was only present in direct sunlight. I myself turned the vehicle in to the sunlight and showed him the defect in my windshield and he still refused to acknowledged there was an issue even after i clearly pointed it out or that he would get with the service manager, just that he could write down that he might see something on the windshield and the service manager would have to see it but he showed no true concern about getting my issued resolved or that there was truly and issue after i pointed it out. I took my car to hyundai of Orange park and within minutes a service writer got an actual technician over, he then verified my issue, acknowledged it, and then said he would actually talk to the service manager so we could set something up to get my issue resolved because it was clearly present. The service center at hyundai of st Augustine expressed no such integrity in helping me Resolve my issues with my brand new vehicle that only has 2.7k miles on it. Do not waste your time on going to this service center to get Put Off, or told "my manager will have to see this" without truly having your issue acknowledged or taking the steps necessary to set something like that up

R

rayrayfl02

Oct 29, 2016

Star icon

Our car was totaled in Hurricane Matthew. Working with Andrew and George made for a very easy replacement. It was a pleasure doing business with them.

B

baywest20

Oct 26, 2016

Star icon

Love this dealer and all their staff. Great experience. Great car love it all This is my third car bought from st Augustine Hyandai and not my last

R

Rudy1947

Oct 26, 2016

Star icon

Michael was very nice and helpful the dealer ship personal was helpful and friendly Michael made us feel comfy and at ease he followed up with us and showed interest in selling us a car which I appreciated I have 2 sonatas now and I'm pleased with both of them

T

Tenfour

Oct 25, 2016

Star icon

Was mistreated! By Leon he was beyond rude. Especially after he made the sell! My seats look horrible! Because they didn't detail it good enough! Now mildew is all over my seats (remind you I haven't had the car over a month.) Bo Lusher was inconsiderate! I have travel THREE times back to Jacksonville to st.augustine and the problems STILL hasn't been fixed! Me and the manger got into a heated argument behind the car he cruse me out and I cruse him back out! (Bo Lusher) I put 3,000 dollars down to only end up with a crappy car! I hate that I got a car from them! Bo lusher told me I shoulda took my a** to west Hyundai because I'm inconvenienced him!

E

esryersonatyahoo.com

Oct 24, 2016

Star icon

Purchasing a new car can be a painful experience. Mostly because the manufacturers made it that way. Paul Smathers did a wonderful job of keeping the process simple, honest and beneficial to the customer (me). I went to this dealership because of their reputation and a recommendation; they did not disappoint. It was a good experience......and I received a terrific automobile!

K

KGalloway

Oct 24, 2016

Star icon

Shawn Hays made buying a new car very smooth. He is well organized, knowledgeable and pleasant. He will be the guy I will feel great to recommend to my family and friends. I am very pleased with my experience at St. Augustine Hyundai!

F

fordcarpurchase

Oct 21, 2016

Star icon

Mr. Reveron was friendly and knowledgeable. This is the third vehicle I've purchased from Jose in the last (6) six months. Great purchasing experience, would definitely recommend this dealership to anyone who is interested in buying a car.

B

Bgulino

Oct 21, 2016

Star icon

A difficult process made easy! Her manager and finance person very helpful. Car was delivered was ready for me in a timely manner. Plan to have my car serviced there

E

ecliff0455

Oct 21, 2016

Star icon

Our salesperson Randy Selph was exceptional. Even a hurricane couldn't slow him down. We needed a vehicle in a hurry and a great deal. He made both happen. I'm still not sure how.

NG

Noah Genda

Oct 20, 2016

Star icon

We wanted to purchase a pre-owned Hyundai Santa Fe. And even though it ended up being a five hour round trip car ride it was worth it to deal with Paul Smathers in Saint Augustine. He was very knowledgeable and made the whole experience wonderful we highly recommend him

M

Martin

Oct 17, 2016

Star icon

Michael Early was the first salesman to see us walking up from our car and from that moment on he took great care of us. The exact Tucson we wanted was not on the lot, but we were allowed to take the test drive vehicle home with us for two nights while the one we wanted was brought in from Sanford.

PS

Phillip Skates

Oct 17, 2016

Star icon

This dealership is fantastic. Made buying a vehicle a pleasure.Special thanks to Shawn Michael Hays who was extremely informative and made the sale easy

D

Darlinking

Oct 17, 2016

Star icon

Everyone at the dealership was very nice. They are honest here and did everything they could to get me the vehicle I wanted and at a great price. If you are looking for a new car, go see Leon! He'll take care of you.

R

rjfarian0

Oct 15, 2016

Star icon

I worked with Randy Selph and Eddie Brooks both were very friendly. Randy gave me a complete tour of the car and all the navigational screen and how it works. Randy paired my phone and instructed me in how to use the hands free features. I leased the car and Eddie Brooks explained all the options I had available including special lease ending packages. I enjoyed my buying experience.

N

nanaguinta

Oct 14, 2016

Star icon

Hyundai, St Augustine is the best. Compared with other dealerships in my vicinity, they are hands above the rest in all areas. I've never had an unsatisfactory experience there and have all my service performed there year after year! They should get all kinds of awards from Hyundai...

C

chuck.gramelt71

Oct 14, 2016

Star icon

Ava is the best sales consultant that I have ever had the opportunity of having during a car purchase in all my auto buying history. Her attention to explaining and showing car options to the buyer is just excellent. She has exceptional follow through during the purchase and after the purchase. She even took us to the service department so we could have our follow up maintenance performed when needed. When we took a test drive she explained every option on the car and showed us how they work. She told us to come in if we have any trouble in operating any function on the car and she would make sure we learn how to use them before we leave the dealership. She is a very excellent sales person and this dealership is very lucky to have her.

F

frank49

Oct 14, 2016

Star icon

EVERYONE KNEW THEIR JOB AND DID IT WELL I AM GLAS I CHOSE THIS DEALER TO DA MY AOUT BIZ WITH THIS TIME MUST HAVE GREAT LEADERSHIP

G

gmsudheer

Oct 14, 2016

Star icon

I have to thank Ava and Daniel for working with me on the purchase of my first car. Their service is excellent and they are very responsive. Thanks for giving a good deal!!

JR

Jasmine Rose

Oct 14, 2016

Star icon

I would recommend Hyundai of St .Augustine to anyone that wants a great deal on high quality vehicles and excellent customer service . Leon Levit was the sales associate that took care of me and he could have not done a better job , i was very precise in what i wanted in a car and he handled everything for me in such a professional tone. i could not be more satisfied with my car purchase and Leon

H

headdyc5

Oct 13, 2016

Star icon

The sales person and fiance department was very easy to work with and had us cracking up love the new car. It was fast and easy and straight forward.

J

jasperserika

Oct 12, 2016

Star icon

I would recommend Hyundai to everyone. Jack and Paul were excellent. I haves purchased cars from Hyundai before and Paul Smathers everytime gives the best Customer Service. They are very loyal to you. Its not just them selling you a car. You feel like family everytime. Yes Hyundai is the best...

H

hducat

Oct 11, 2016

Star icon

I found the people at the dealership to be friendly and helpful I had been driving a Kia Cadenza that was leased . My only issue was that Kia Would not accept the return of my car by Hyundai unless I was in attendance

J

jeff.kramer41

Oct 10, 2016

Star icon

Don't buy VW. Hyundai has a much better warrenty. This dealership has a great selection of vehicles and the sales people don't waste your time on outdated sale techniques.

SR

scarlett randall

Oct 10, 2016

Star icon

Came in from a bad car accident to purchase a car cash. I was sent in by Susan cox and Angela cox. My sales man was Shawn Hays who was more than courteous! Went out of his way to make sure i was in a reliable vehicle and one i could afford as he knew i was coming in with cash. Eddie your finance man however was very cold, and almost rude. Needles to say my experience with Hyundai would have been horrible if not for Shawn. Maybe Eddie was having a bad day or maybe this is how he treats your customers? Id suggest putting him in the back away from ruining the experience of purchasing a car which is stressful enough. Hats off Shawn you were awesome and you have generated my mother as a customer too, she will be coming to Hyundai all the was from South Beach due to you! Thanks so much for your care and understanding!

M

Mary7a3

Oct 8, 2016

Star icon

The people were so friendly and helped us so much we will definitely be back for future cars and tell our friends and family. The cars are beautiful. Just the color I wanted. With the safety features I wanted

NS

Nam Spyder

Oct 8, 2016

Star icon

This is our fourth Hyundai vehicle. We have had an Azera, Genesis, and still have a Sonata and this new 2017 Genesis. Our vehicles were purchased at three different dealerships in two different states. All the dealerships were good, BUT this dealership is far and away the best so far.

V

vickykrombach

Oct 6, 2016

Star icon

Staff is friendly and helpful. Knew the models. Helped with information and devices. Not pushy and did not apply pressure to buy. This is our third vehicle from this dealership... no regrets. at

F

fvgfrog

Oct 6, 2016

Star icon

Very pleased with sales rep, George Aflleje, and the vehicle. Transaction to purchase, including locating the specific interior and exterior color combination, was handled in a professional and courteous manner. Subsequent delivery of vehicle to my home and follow up calls were also handled in a positive manner.

CB

Casey Brown

Oct 5, 2016

Star icon

Was interested in purchasing cars for my girlfriend and myself. Test drove and RX-8 that likely had deteriorated engine mounts judging by the ridiculous amount of vibration at idle and the engine bay reeked of gasoline and rich exhaust, even after a warm-up period. Walked away from that one.My girlfriend was interested in a Jeep Compass. When it came down to negotiations, the fun started. The salesman I was handed off to spoke of "saving" us money on the car by quoting the already lower online-listed price of 900 less than sticker. I began negotiations at 25% less than the online-listed price. When he came back, he rejected the offer and did not give a counter offer. He tried to justify the price by saying it had a clean carfax. While the carfax did show that the tires were rotated and the oil was changed regularly, there was no indication that any of the transmission fluids, radiator coolant, differential fluids, timing chain, water pump, or any drive belts were changed and would need to be done. When I called him out on this, he informed me that "timing chains don't break," which is an obvious lie (or maybe he honestly didn't know any better) and a potentially dangerous one if someone were to believe it. We continued for a minute when he said he would send me the service department inspection from when you picked up the vehicle. That was Sunday and today is Wednesday. Still waiting.Either some of the salesmen need some additional sales training or the dealership is just not that interested in moving their inventory.Before I posted this, I sent a message to the dealership in order to reconcile and attempt to purchase the vehicle and was responded to allegedly by the owner of the dealership, who was also unwilling to negotiate. He tried to "compensate" me with a $100 visa card. I rejected their offer and instead decided to post my honest experience. Below is the message they sent me. Didn't even counter-offer. For reference, I offered 6000 on the jeep (roughly 8000) that would have required at least an additional thousand dollars to bring maintenance up to date. I will surely never do business with this dealership."My apologies for your experience here and I appreciate you brining it to my attention. I will make sure Shawn's management team is aware of this so that they may take the appropriate corrective action. I apologize we cannot meet your budget requirement on that 2007 Jeep Compass. While it does not rectify the negative experience you had at our dealership, I would like to issue you a $100 online Visa gift card to compensate you for the inconvenience. What would be the best email address to send your $100 online Visa gift card to (you will receive an email to activate it, please make sure to check your spam/junk folder) Best Regards, Andrew DiFeo, Owner, Hyundai of St. Augustine"An honest review is worth far more than a $100 gift card.

R

Ryancrosed

Oct 5, 2016

Star icon

I had a great experience working with Jose in getting my brand new Hyundai Veloster. He was focused on helping me and not selling the car. Thank you Jose!!

T

topandanne

Oct 5, 2016

Star icon

The two words above say it all. However, to meet the minimum number of words, I would say all persons contacted were very courteous, professional and friendly in every way.

S

SiGuyy

Oct 3, 2016

Star icon

During the purchasing of my car I dealt with many wonderful people inside of the dealership and never had a problem until I refinanced my car and had to speak with Eddie Brooks, a supposed manager of the dealership. I came to him with my paperwork to get my GAP refund, and was told it would take 60-80 days to get my refund. Well that was false, it should never take that long. After several weeks had passed I contacted Hyundai Finance, and inquired about the status of my refund. HMF told me they had not received any paperwork. I called Eddie back and was met with attitude when I told him what I was calling for. Eddie responded to my inquery in a smart alec way with "why are you calling me about it?" I called because he is the i dividual who stated HE would take care of it. I was told to contact Susan, which I did in person. When I contacted her, she had several people's gap refund she had to work on because Eddie was too lazy to take the paperwork upstairs. Apparently Eddie has an in-going problem of not caring about the consumer and thinks he's too high and mighty to help anyone. I hope no one else has to finance through HMF, otherwise you'll have to deal with major incompetence.

NH

Natalia Henle

Oct 2, 2016

Star icon

Mr. Paul Smathers was just the man we where looking for!! He made buying a car stress free and so much fun . We highly recommend seeing Paul if you want a good friendly experience BIRDIE

E

edithjstas

Sep 30, 2016

Star icon

Excellent experience. They took great care of providing me what I was looking for. Car was in excellent condition when I drove away. Received follow up call.

J

jaxvoodoo2

Sep 29, 2016

Star icon

We have purchased several cars from Paul Smathers and will continue to do so with him exclusively! He is a wonderful representative for the professionalism of the dealership and continues to offer amazing customer service!

J

jcbuckwalter

Sep 29, 2016

Star icon

The customer service was phenomenal. Agent Dan De Almeida was courteous and charming. His personality and knowledge was a defining factor of the purchase. Financial Manager Jimmy helped me get the right price for the vehicle I needed. I would and will highly recommend both Dan and Jimmy and the rest of the Hyundai of St. Augustine family.

#

#happyWWIIveteran

Sep 28, 2016

Star icon

Bought a used car here last Friday for my 93 year old dad . Paul was the nicest guy we could have delt with. Car is fantastic, service fantastic, and Paul was awesome. Thanks for making the buying process so easy for my dad. He really needed that kind of treatment and respect. .

T

traviglia

Sep 28, 2016

Star icon

This is my 2nd New Hyundai bought from this dealership.Each time it has a total relaxing and confident experience for us. I would highly recommend this dealership to any of my friends looking to buy a new vehicle.

R

rlblackbur

Sep 28, 2016

Star icon

This is my first Hyundai and first time visiting a Hyundai dealership. I wanted a specific car in a specific color and Leon Levit went over and above to get me the car I wanted! The whole process was easy and seamless. I would highly recommend Leon Levit and Hyundai of St. Augustine.

H

HappyGirl

Sep 27, 2016

Star icon

I went in looking for a car to drive right away and that's what I got. The staff were awesome with their suggestions and very personable. They are friendly and very respectful of you as a customer. I was helped by Jose and Michael and they were a great team. Great place to try if you want a great vehicle and a fun no pressure atmosphere.

T

TGlasscock

Sep 26, 2016

Star icon

From 7/2012 to this day I have purchased and/or leased 3 new Hyundai cars from this dealership so I have extensive experience with all aspects of the operation. This most recent service entailed an oil change, rotate/balance tires and an engine control update. I always wait and this time I was in and out in 1 hr. 45 min. A typical oil change usually takes 1 hr. or less. I don't think it could be much better that that and I have always thought their service prices were fair and reasonable. Although I have never had an unacceptable experience with this service dept. I recognize that perfection doesn't exist and people will have bad days and there will be some undesirable experiences from time to time and in these cases I strongly suggest the customer bring any issues to there attention as I believe they will try their best to make it right. I have always found all personnel to be courteous and competent.

U

Ulrich

Sep 26, 2016

Star icon

The staff are very friendly, specially LEON LEVIT.He is the best!!He help me to buy my car in Florida when I was all the way to Seattle, he did everything to make me be able to get it. Working with him was just a grace from God. I was able to call or text him all the time (even when it was his day off) I flew to Florida to get my car and on my way back home, he was every time checking on me. He doesn't only do his Job. He make sure that you're satisfied and happy. Since I got to the USA, I have had 3cars already but no ones makes me feel so important like Leon did! He's like a Dad for teenagers. Even though I live in Seattle I'll go back seeing to get my future car. For sure!!

P

Pmac904

Sep 25, 2016

Star icon

I called ahead and when I got there Daniel already had my car of interest ready to go. The trade in process was quick and easy and they got my payments right where I needed them! Definitely will go back to buy in the future and recommend to friends and family!

K

kennyp123

Sep 25, 2016

Star icon

Incredibly helpful staff and found the right car almost immediately. Very impressed by the customer service and all the money we saved! Full recommendation for anyone looking for a car.

H

Hyundaifan

Sep 24, 2016

Star icon

Service department is top notch. Prompt attention and thorough service. Very happy and I always go back! I will recommend to my friends and colleagues.

T

Teresa

Sep 24, 2016

Star icon

Leon is the best salesperson he is #1!! He was very understanding, knowledgeable and professional without any pressure and all my questions were answered. I got the car I wanted. Thank you Leon. Would buy another car from Hyundai of St. Augustine.

1

181.ret66d

Sep 23, 2016

Star icon

When we first came to your Hyundai Dealership we were met by Shawn Hays who greeted us, and was very pleasant, polite, and informative. We explained that we were looking for a new vehicle, but were looking at many different vehicles and dealerships. Shawn was extremely helpful, polite, and knowledgeable about all of your Hyundai vehicles, but did not pressure us to buying and car. We (my wife and I) where shocked, and delighted. Because of Shawn's professionalism, it helped to make up our mind. The Manager was the only one that pressured us to buy a vehicle. We thought this was just part of his job. We look forward in having a good relationship with your dealership and will recommend it to all our friend or anyone who is looking for a new car.

M

Mary7a3

Sep 23, 2016

Star icon

Very friendly and caring people. Not only helped me but also helped my son to get a new beautiful car!!! I felt like I was home and the dealership was part of my family!!! That's how friendly and caring the people were to me and my son. Thank you so much.

M

Mamaspo

Sep 22, 2016

Star icon

Leon was a very efficient. From start to finish the whole process only to ka few hours, not the whole day. That was the most important thing. I was dreading spending my whole day to buy a car. Thank Leon and St. Augustine Hyundai for respecting my time in what usually is an arduous processDebbie

M

msl519

Sep 22, 2016

Star icon

Leon was a pleasure to work with. He went above and beyond our expectations. Not only did we get a sense that he was a standup salesman who made us feel comfortable off the bat but he was beyond helpful when transferring everything over to our new SUV. From disconnecting the wires to the subwoofers and setting up bluetooth and the garage door buttons. We were pleasantly satisfied with the whole experience. Leon is highly recommended and we send all our friends and family his way when they are in search of their new car. THANK YOU!

T

theharvey87

Sep 22, 2016

Star icon

great job by George. felt comfortable and trustworthy. he met our vehicle needs and took extra time to answer all of our questions to ensure we were informed and satisfied with our selection

D

dub81

Sep 22, 2016

Star icon

Jose, the salesman, explained the difference between ownership and leasing. At my age (81) I decided to lease, so as not to ty up a lot of cash in a car that would not be worth much after my death. After a pleasant experience with the sales people and a car that meets my expectation I am happy.

S

shsaam2000

Sep 21, 2016

Star icon

Jose and Jack worked really hard and found me the right car at the right price and it was painless for me. You cant say that about most dealerships for sure

UF

Unicorn finder

Sep 21, 2016

Star icon

I contacted the dealer on a Monday I talked to Ava Hamilton about a truck advertised online. She told me about it and advise it was still available. I followed up with her later in the week and she responded right away to let me know it was still available but to come in ASAP due to other people were wanting to come to also see about the truck. I appreciated her honesty. I went in on Friday did the paper work for the truck within that time I was approved and it was mine. She is the sweetest sales rep not pushy and listens to the needs you are asking for. The finance rep Eddie was helpful in getting me into the truck and working with the banks to get the best deal he could.

S

Satisfied

Sep 20, 2016

Star icon

Customer service was excellent. My salesman Mike made sure all questions were answered. Explained every thing in detailed. I would recommend Hyundai to everyone. My vehicle rides very well and very kid friendly.

J

jeruiz

Sep 20, 2016

Star icon

My fiance and I came in looking for a used vehicle and left with a brand new (lease) car. They made sure we got the car we needed and for what we were willing to pay. Going through finance was quick and easy! We worked with Daniel D and his manager Jimmy, later with Eddie in finance. I am very happy and satisfied with the service we received and the vehicle we came home with.

K

Kate

Sep 19, 2016

Star icon

Coating on the windshield and it is wonderful. He does go above. Phones seem to be problem but that may be out of their control,but we didn't have f/u call but while we were there service was excellant.

R

repete

Sep 19, 2016

Star icon

I have dealt with Hyundai of St Augustine for 10 years or so and have nothing but good to say about them. These guys gave me a good price on my vehicle and a decent price for my trade. We did most of the business online and when I went to pick up the vehicle it was about an hour to do the paperwork. The 17 Elantra is probably the best bang for your buck in a smaller car. So good car and a good dealer.

D

Deb&jayhappy

Sep 19, 2016

Star icon

We made most of the arrangements for the deal over the phone and we're pleasantly surprised when the car was prepped and ready for us after traveling all the way across the state. No surprises or other unpleasantness that can make a long distance transaction difficult. I was done and back on my way home in just over an hour. Thanks for your great service Michael Early & team!!

R

rodfcaroln

Sep 17, 2016

Star icon

Great, positive experience. The staff is knowlegable and friendly, answered all of our questions in a straightforward fashion and went out of their way, to make sure that our requests and needs were addressed. Really fine group.

T

tojo8441

Sep 17, 2016

Star icon

All at the dealership, that, was involved did an great job, for Kiana being new at her job did very good. Deliver of the vehicle was good. Love the car. Thanks to all involved.

L

lilimart

Sep 16, 2016

Star icon

I have owned 5 Hyundais. 5 of them leased from DiFeo Hyundai in St. Augustine. I have found them to be Knowledgeable, Professional, and Honest. Without the pressure or aggressiveness of other dealers. The DiFeo family has been involved with autos for many years and have earned a good reputation in a very tough and competitive business. Andrew DiFeo takes pride in his product and in his family's reputation. The maintenance department is excellent and they never try to sell you something you don't need. I live in New Jersey surrounded by 5 or 6 car dealerships....but I lease my cars from DiFeo in St. Augustine Florida. That tells you all you need to know.

J

Jackie26

Sep 15, 2016

Star icon

The service was excellent employees very friendly. I got a great deal and I got the car I wanted and I'm very satisfied with my vehicle. Staff was a efficient and i will recommend others to this dealership.

F

freeman528

Sep 14, 2016

Star icon

Very smooth, easy car buying experience. The employees were all very friendly and helpful. Overall a great experience. Ava Hamilton was very helpful and up-front with pricing. Simple negotiation on price. You get the feeling the staff really wants you to buy from them because they are proud of the vehicles they offer.

R

RobertHunt

Sep 14, 2016

Star icon

Excellent car buying experience. I would recommend Hyundai of St. Augustine to anyone looking to lease or purchase a vehicle. Andrew DiFeo watched over the transaction to make sure all was perfect and Ave Hamilton was a great Sales person.

Z

zeljkomd

Sep 14, 2016

Star icon

Very pleasant experience. The best thing about Justin was 2 way communication. No aggression. Car was clean and tank was full. No waste of time.

S

Satisfied

Sep 13, 2016

Star icon

My time at Hyundai was wonderfull and very knowledgeable. Micheal Early explained every detail in purchasing a new car. I left there very happy. Thanks Micheal!

W

whateverkim37

Sep 13, 2016

Star icon

I just want to say thank you Ava I love my new car... you was a very helpful person and was very caring I'm glad that I had you as my salesperson...

G

glennguzzo

Sep 13, 2016

Star icon

Everyone at Hyundai of St. Augustine went out of their way to meet my needs in a variety of ways, including pricing. I have much confidence in the people there and their cars. This was my second new-car purchase there and I have had my cars serviced their for years. I have never been tempted to do otherwise.

GM

Godtfredsen, Marsha

Sep 12, 2016

Star icon

My husband and I went looking for a new vehicle with a list of objectives the vehicle and the dealership needed to meet. But before that the representative had to allow us to inquire at our own pace. Shawn Hays was a professional all the way. He allowed us time to investigate, giving us options, answering our questions and listening. We never felt pressured. Shawn was not offended by my comparison chart as I filled in the boxes to satisfy my decision-making process. We are the new owners of a Santa Fe Hyundai. We have come away from the experience knowing what to expect from the dealership and our vehicle thanks to the knowledge imparted by Shawn. We know we can freely return with questions if the situation should arise. Shawn Hays demonstrated a level of knowledge and professionalism that translated into a pleasurable experience for us. Eddie Brooks processed our financial papers giving us choices and information that permitted us to be well informed without being pressured. Thank you Shawn and Eddie for being professionals.

O

onrelas0

Sep 12, 2016

Star icon

We had a great, no hassle, car buying experience and highly recommend the St. Augustine Hyundai dealership. We went to only check out the Santa Fe 2.0 Turbo, Ultimate, had no intention of buying just yet. However, Jose Reveron and Hyunday of St. Augustine were very committed to satisfy our needs. Jose is very outgoing, knowledgable and professional. "Our experience is what matters most" to him.

A

Ashat1011

Sep 12, 2016

Star icon

George sold me the perfect veichle, he did a great job! I love my Hyundai Tuscon and I look forward to getting my veichle services at your dealership.

BM

Big Mike

Sep 12, 2016

Star icon

Traded my 2014 Santa Fe for a 2017. Jose was excellent and most transparent in the transaction. Highly recommend dealership and Jose in sales. Everyone at the dealership was friendly. Will definitely use this service department as they have taken great care of my 2014.

C

Crshaw01

Sep 11, 2016

Star icon

Was an awsome experience very nice friendly ..would recommend this dealership..we got the car we wanted for the price we asked .came back the next morning to make purchase and the car was sitting there waiting for me

R

richth79

Sep 10, 2016

Star icon

This is the fourth lease that we have secured from Hundai of St. Augustine. Randy Selph was the sales person and he did a great job getting us what we wanted as we traded in our 2014 Sonata 8 months ahead of time.

K

kearseatgang.

Sep 10, 2016

Star icon

Leon our Salesman was awesome. He explained everything and was patient considering my wifeasked every question she can think of so when you visit St. Augustine Hyundai ask for Leon.

S

scbrown1949

Sep 10, 2016

Star icon

Shawn goes above and beyond our expectations - we will recommend him and dealership to everyone - this is our second car bought from Shawn he is very professional and trustworthy

T

travisminch

Sep 10, 2016

Star icon

Awesome experience from beginning to end! Worked with Shawn Michael Hays to purchase vehicle. Prepped the vehicle exactly as desired and did a wonderful job in following up after delivery.

M

mbriche

Sep 9, 2016

Star icon

Randy is the best salesman we've ever met. He's genuine and professional...love St. Augustine dealership...would never go anywhere else....put his name on the salesperson's list!!

B

bgrisham

Sep 9, 2016

Star icon

This is the second time we have purchased a vehicle from Hyundai of St. Augustine and both times have been great experiences. This time Leon was our salesman, and he was friendly and gracious the entire time and we never felt as though he was pushing a sale on us. He took the time to not only explain their pricing, but also showed us multiple sites that showed how fairly the vehicle was priced, and also how much other vehicles like the one we were trading in were getting in trade. This made my wife and I very comfortable in our decision and made the entire process effortless. When we were handed off to the finance manager, Jack, he took the time to explain the offer and allowed us to take the time we needed to decide if we felt the deal was right. After we signed off on everything they took the vehicle to be cleaned and while we were waiting my son took his mother's phone and asked Leon to take some pictures with him. Leon did not hesitate, and my son ended up introducing him to snap chat and face-swapping! All I can say is that Leon and Jack made not only our day, but our kid's day as well, and by going above and beyond they ensured that we will always look to Hyundai first for our vehicle needs.

J

JackatHyundai

Sep 9, 2016

Star icon

All and all it was a good experience. Paid also what I had budgeted and without a lot of pressure. My only suggestion would be to dress up the show room a bit. Dividers between each Salesmen deck would give a feeling of privacy.

J

jupapc

Sep 9, 2016

Star icon

Professional and thoroughly acquainted with pricing and product features. Made it a good business transaction with minimal time required to complete. I recommended the agency to a friend and will do so again if the opportunity arises.

F

freddieblue

Sep 8, 2016

Star icon

This is my second purchase with saint Augustin Hyundai. I Love going there do to ALL the staff members and my Salesperson is Awesome Demetrius very very helpful Recommended Dealer and Great Service Thank you to all that help me ever time i come in !!!

G

gerety

Sep 8, 2016

Star icon

The dealership was outstanding from the GM on down ! The sales person was understanding and not pressuring,along with the F&I all was at a gentle pace and no surprises. This is my third purchase and I've never been disappointed, truly a professional establishment.

M

marshal19

Sep 8, 2016

Star icon

Very happy with the experience of purchasing the vehicle also the finance department was very nice of explaining about the maintenance program that was offered

S

sgaugustine

Sep 8, 2016

Star icon

George and Leon..Thank you. Nice people and helped me get a good price . I have looked at all dealerships and happy they made this not too painful... I am not fond of car shopping and being a single woman makes it more difficult. Thank you again.

C

cruznrus

Sep 7, 2016

Star icon

A great dealership and staff that shows concern for their customers best interest! We will continue returning for the hassle free purchase of great autos.

R

Reginab

Sep 5, 2016

Star icon

I want to thank Micheal Early for all his hard work in helping me find the perfect car and for everyone one being so nice and helpful and making my expierence in looking for and finding a car a wonderful one.

B

bbebe49

Sep 4, 2016

Star icon

Looking for an updated version Azera I purchased 5 years ago, with newest safety features. Found it at Hyundai of St.Augustine. Excellent service and sales team.

T

TB1370

Sep 4, 2016

Star icon

The overall experience could not have been better! Michael Early was a pleasure to do business with and I would highly recommend Hyundai of Saint Augustine.

DB

Dr. Bill

Sep 3, 2016

Star icon

I'd been shopping cars for several weeks both online and at dealerships when I found my car online.I called to ensure its availability and went to Hyundai of St. Augustine after speaking with Leon. He isa true pleasure to work with. Though I did buy a low mileage Chevy, my wife has a Sonata so theymay see us again. Another dealer told me only Chevrolet dealers can offer Chevy's as "CPO", butlacking that, I feel sure this car would qualify.

M&

Mr & Mrs Doyer

Sep 2, 2016

Star icon

A BIG Thank you to Leon, Jack and the other staff members at Hyundai of St. Augustine! You made our car buying experience smooth and hassle free! Leon was very professional, hard working and a class act from the very beginning. I would HIGHLY recommend this dealership and would absolutely use them again:)

K

Kellyb

Sep 2, 2016

Star icon

I went Saturday after driving 12 hours to this dealership to buy a car and had a pretty bad experience. Thankfully I went on their fb page and the OWNER responded immediately and rectified the situation. I felt strongly enough that this was a VERY isolated incident and decided To go give them another try! I am sooooo happy I did. We were treated like we were the only customers in there. They made th experience so easy and seamless. From the owner himself to the sales manager to the salesman and even the detail guy, they were all absolutely amazing! I am definitely sold on not only Hyundai for life but on Hyundai of st Augustine!

DW

Dave W. in St. Augustine

Aug 30, 2016

Star icon

Purchased the car I wanted without waiting all day. Very straight-forward process along with knowledgeable, friendly employees. Stressless price negotiation and a fair deal. Definitely at the top of my dealership buying experiences (and I've had many)!Dave W.

D

dunbarph

Aug 29, 2016

Star icon

Excellent experience and was very satisfied with my purchase. I plan to use this dealership for all my vehicle maintenance and needs. I will also recommend this dealership to others.

J

Jaimeandstella1962

Aug 29, 2016

Star icon

This dealer is diferent from the rest because there is no presure like the others also every body is very friendly i recomended to anybody

TP

Tina Payne

Aug 29, 2016

Star icon

All I can say is Wow!!! The buying/financing process was so smooth. I completed the online financing application. Then I was contacted stating I was approved and was scheduled for a day and time to test drive the vehicle and complete the purchasing process. When I arrived at the dealership, from test drive to out the door with my new vehicle, was only 1 hour!!!! Unbelievably amazing!!!! Thank you Leon, George, Jack and Hyundai of St Augustine!!

C

cowlips1

Aug 28, 2016

Star icon

I am very happy with my purchase. Thank you! My Santa Fe is excellent! Michael Early was very friendly and helpful. This was a very nice experience.

J

JPatterson

Aug 28, 2016

Star icon

Shawn worked very hard to find us the exact car we wanted and was so helpful and friendly! It was a great experience everyone at dealer was wonderful and efficient. Thank you

R

rolfejeffrey

Aug 27, 2016

Star icon

I first met Shaun soon after my arrival as I was there initially for an SUV for my wife but ended up also buying a car through Shaun as he was so thorough with my wife looking at a car.

L

lubovj

Aug 27, 2016

Star icon

I was so happy to have been able to work with your sales rep. Michael Early!. He so pleasant and so helpful! I recommend him highly! Thank you so much! I'm thrilled with my car! I cannot say enough good things about Michael and your whole staff, including those in the back that most-times go unnoticed. I will definitely pay a return visit in the future!

P

palmtoo

Aug 25, 2016

Star icon

Made appointment online after making a pricing inquiry. Sales agent greeted me at door and from that point forward the entire purchase was professionally done, including working with the financing office. Dealer made a fair offer for my trade-in. All in all, one of the easiest and most pleasant auto buying experiences I've had.

R

rl098

Aug 25, 2016

Star icon

This is my 5th purchase. I have had a number of automobiles over the years. 1st dealership that has earned my loyalty as a car buyer. We are a two car family. Hyundai makes a great product to drive. Only thing better than the car is the buying experience. Every department and every interaction is excellent. They have an exceptional team system. Paul and Randy are true sales pros. Paper work team is great. Delivery team 1st class! Took more time to pick the car than to buy it. This car was for my wife. Paul and Randy were very helpful ... did not try to 'sell' her anything. Result she ... really enjoyed selecting the car that she feels comfortable with and in. Delivery was quick and easy. We did drive back to the dealership a week later ... to tell them how pleased we were with the car.

G

godrokz247

Aug 25, 2016

Star icon

Thank you for the great car-buying experience! This dealership works as a team and makes the customer a priority! Very happy with my brand new Hyundai purchase!

P

psandpw

Aug 24, 2016

Star icon

If you are in the market for a new or used vehicle, please consider St. Augustine Hyundai. If you want the best salesman who will be your advocate, I strongly recommend Leon Levit. He treated me with dignity and respect...Two words not typically mentioned when discussing a car dealership sales experience. Mr. Levit exceeded my expectations by doing his best to make the experience enjoyable. One extreme example of his eagerness to make my dream come true was being accessible. My work hours are not conventional. Leon returned a text at 4:30 AM today in an effort to continue ongoing communication. I knew at that moment that he was the salesman that would go beyond what was expected. I also give credit and thanks to Bo and my sales manager who were instrumental in making the sale happen. If you want a #1 salesman that will be positive and persistent in bringing you the best deal, ask for Leon Levit! Let him show YOU how he will exceed YOUR expectations!!

L

lenskeeper

Aug 23, 2016

Star icon

In July of 2013 my barber was telling me about her new 2013 Hyundai Accent that she just bought from Hyundai of St. Augustine. She said her husband bought the car for her from a salesman he knew at the dealership and he would highly recommend him to anyone looking to purchase a new vehicle. I had always been a Honda guy and my 1999 Honda Odyssey was getting "long in the tooth". So I called Randy Selph and made an appointment to go see him. I had already researched the market very thoroughly and had narrowed it down to Kia or Hyundai. As soon as I saw the new 2013 Hyundai Santa Fe Sport it was "love at first sight"! Then I took a test drive....wow. I was hooked. This vehicle was to be for my wife who was out of town so buying this quick without her seeing it was a big risk; but she told me to go ahead if I was that impressed (we had never owned a white car . The resulting entire experience was the best I had ever had, thanks to Randy. My wife ended up loving the vehicle as much as I did-best we had ever owned. Forward four years-letter from Hyundai about trading up to a new 2017 Santa Fe-call to Randy-what's your best deal, knowing my requirements? He was able to put me into a new white 2017 Santa Fe for the same monthly payment as we had. "No brainer"? Same excellent buying experience as the previous one in 2013. Randy is an outstanding salesman, who I have recommended to all our friends and acquaintances. I had no intention of buying a new car after four years-our 2013 still felt brand new, low mileage and no service issues. We were sure that it would be the last car we ever bought. Well guess what? This 2017 should fill that role, but you never know with Randy looking out for us! Love our new "new" 2017 even more than the first one we bought from Randy-our new best car we ever owned........ And to even paint a more complete picture, let me say that the service department at Hyundai of St. Augustine is the best we have ever dealt with-every time. Cheryl Buck in their service department is the perfect compliment to Randy. They make a fantastic team-second to none, in our opinion. Thank God we have this kind of car dealership quality right here in St. Augustine. Thank you for everything, Randy and Cheryl........ From Carol and Michael Horner, St. Augustine, FL

L

ldimaggio95

Aug 22, 2016

Star icon

Jose Reveron made our car buying experience great. He was professional, informative and pleasant, we enjoyed our time with him and the dealership as a whole. We will recommend Hyundai of St. Augustine to everyone.

S

saints900

Aug 22, 2016

Star icon

A great experience for my son to witness on how to work with people on a mutual agreement. Three more years and my youngest son will also need a car from Hyundai of St. Augustine.

R

repjr

Aug 21, 2016

Star icon

I went to Hyundai of St. Augustine because it was recommended by several friends. I went in wanting one car and came out with another, in the best possible way. I was gently guided to another, more appropriate car that fit our needs much better and cost us less than we that it would. Would recommend to all my friends and family.

R

riverladydi

Aug 20, 2016

Star icon

I was at the end of my 3 year lease and not certain of what vehicle I wanted. I drove 6 Hyundia models, between 2 different times and numerous other vehicles from other manufactures to determine the vehicle I wanted. I came back to Hyundia, & Demetrius Davis helped me make my decision based on my needs not wants.

T

tcbonk311

Aug 20, 2016

Star icon

The total experience was a pleasure. The staff was friendly, knowledgeable and efficient. No pressure, no "run around", no B.S., just helpful and a desire to make sure I got exactly what I wanted at a fair price.

S

sbgarrison

Aug 19, 2016

Star icon

I was quite surprised by the quality of a Hyundai. I made up my mind to buy another Audi but decided to check out a Genesis after reading about the value. It is by far the best value for the price. Shawn, our salesman, was very laid back, professional and did not pressure us to buy. I walked into the dealership to just look at the car and ended up driving away with a new Genesis!

R

rabbitdann

Aug 19, 2016

Star icon

Was greeted as soon as I drove up. My salesman , Shawn, was very helpful in getting me into SUV that I wanted at a price that I wanted to pay. He made me feel very comfortable and would certainly send my friends and family to him if they needed to buy a car.

R

ramsdensusan387

Aug 19, 2016

Star icon

My second car through this dealership. Great car dealership and I would recommend them to all. I actually do recommend them to friends. Will buy from them again.

E

edwizard62

Aug 19, 2016

Star icon

This is my 4th Hyundai from Hyundai of St. Augustine. Every experience has made me keep coming back. From the excellent Service Dept (Ms. Buck especially), to the Sales staff. I couldn't ask for anything more. Thank you Hyundai of St. Augustine, FL.

A

aluisf54

Aug 18, 2016

Star icon

Everything perfect.Jose explain to us in our language.spend extra time with us to be sure that we undestend all the things in this car.Thank you again.

M

michellehughes70

Aug 18, 2016

Star icon

Kiana did a great job stepping in to sell me the car that I came to Hyundai of St. Augustine to buy after my originally scheduled sales person was busy with another client. She was very knowledgeable about the two SUV models I was interested in buying. Once I choose to buy a 2016 Tucson, the sales team did a great job trying to find me a Tucson in the color I wanted. I really appreciated the great job the service team cleaning every inch of my Tucson and that Kiana drove all the way Jacksonville to deliver my car to me. I would highly recommend Kiana and the Hyundai of St. Augustine staff to anyone looking to purchase a new car.

K

kenjudywest

Aug 17, 2016

Star icon

George Aflleje was great . This is my third Hyundai from this dealership . We would not shop anywhere else they are 100% coustomer service no hassle people .

TO

Tammy Osborne

Aug 14, 2016

Star icon

I truly believe car buying could not have gone any easier or went more smoother than my experience. And no pressure at all, even more important! I definitely will be returning, no question about it. Thanks again Chris! Tammy's Comfort Food

SH

so happy Sonota toyota

Aug 13, 2016

Star icon

We visited this dealership with an idea of the type of vehicle we wanted to purchase. We had a great experience with a very knowledgeable sales representative. At first we thought we wanted to purchase the Elantra but after test driving the car, we found it to be a little too small for our needs. We purchased the Sonata and are extremely happy with the price, the quality and size of the car. We would recommend Shawn Michael Hays our sales representative if you are in the market for a new vehicle. All the sales representatives were friendly and the financing department was super.

Y

yankeegirl0406

Aug 13, 2016

Star icon

We were told by the salesman, Paul Smathers, that turning in our 2013 lease one month before the lease was up would not be a problem. He told us that he would make the last car payment "go away." With that in mind, we leased a new 2016. We were extremely surprised when we got a bill for the last month's payment. When I called Paul about this, he was extremely unhelpful and denied telling us this. If he had been honest with us, we would have waited one more month to turn in the lease. Because of his untruthfulness, we were stuck making 2 car payments in one month. One car payment was for the car that we no longer had!!!!! We will never do business with him again!

L

lando

Aug 13, 2016

Star icon

We just leased a 2016 Genesis from Hyundai of St. Augustine. This is our fifth Hyundai - all purchased from Hyundai of St. Augustine. We are so pleased with the friendly and efficient service that we received from the sales staff. Special thank yous go out to Randy Selph, our sales professional, Wade Wahy, sales manager and Eddie Brooks, finance director for making our leasing experience flawless. Mary & Joe Lando

N

NiecySamp

Aug 13, 2016

Star icon

Leon was honest and very friendly. He made purchasing a car a very pleasant experience. I would definetly recommend him and the dealerhip to anyone looking to buy a Hyundai.

P

Peanut726

Aug 13, 2016

Star icon

George was very helpful with the purchase of our vehicle. He was very helpful and worked with us to get what we wanted. I definitely would recommend Hyundai of St. Augustine and George to anyone!!! Thank you George for being patient and hard working in the negotiations.

S

smarttax

Aug 11, 2016

Star icon

Glad my previous Hyundai Sonata Hybrid broke down in St. Augustine. Therefore I had a great Purchase experience with Hyundai of St. Augustine. Would recommend this friendly dealership to anybody!!!

T

tinacraig93

Aug 11, 2016

Star icon

I purchased my first vehicle from Shawn at Hyundai of St.Augustine and could not be happier! I received great service from start to finish. We received a thorough walk-through of several vehicles, and ultimately got a phenomenal price on a beautiful 2017 Hyundai Santa Fe. Great service & overall wonderful experience!

J

jjukes67

Aug 11, 2016

Star icon

I have worked in the automotive business for 30 years. I have seen it all. The staff was excellent and made sure the car was everything we wanted and needed.

B

bfrancis99

Aug 11, 2016

Star icon

We are new customers to Hyundai. The Santa Fe is quality built. Traded in a 2015 Rav 4 Ltd. because we just wanted a little more comfort. It's quieter and rides smoother.

C

corvette0427

Aug 11, 2016

Star icon

We are very happy with our purchase. It was the best car buying experience we have had. The staff at the dealer were very proffesional and pleaseant to work with. Our sales representative Jose Reveron was very professional and assured our satisfaction by covering all our needs with regards to the vehicle model and financing experience thru Hyundai. We will definately consider Hyndai in the future for car purchases specially the St. Augustine dealer.

S

skipg41

Aug 10, 2016

Star icon

Excellent dealership. Needed an SE Ultimate with AWD on Java Expresso. After no luck finding one for several months the owner sent his truck to Erie, PA from St Augustine to get the only on available at no cost to me. Cant say enough good things.

T

Trent

Aug 10, 2016

Star icon

After purchasing a 2012 Elantra at the end of 2011, we returned to Hyundai of St. Augustine having had a wonderful first experience with the help of Paul Smathers. Needing to purchase a car this year, the beginning of 2016, we found his contact information and contacted him once again explaining our interest in the 2016 Tucson. Paul and I went back and forth through emails and phone calls determining the right car and negotiating a price point, and within a few days we were up in St. Augustine from Orlando to do business. Paul greeted us kindly and had the car ready to show. A relatively short time later, we left the dealer in the new Tucson having had another great experience. Paul was very direct with us, and was a great part in helping us make a good decision and purchasing an excellent car!

R

rkeeck1

Aug 10, 2016

Star icon

Completely satisfied with all people I met there. I highly recommend the dealership and particularly Shawn Hays , my salesperson. I look forward to a continual relationship with him and the dealership.

JG

Jim Ganci

Aug 10, 2016

Star icon

This dealer and service is a solid 10. As far as I am concerned there is no where else to buy a care from. Shop there.

K

karengrant904

Aug 9, 2016

Star icon

Car buying isn't usually a pleasant experience but purchase of our new Santa Fe was relatively painless. Sales and finance people were polite and professional and we felt we got a fair deal. No high pressure sales and we were treated with respect and courtesy by everyone we dealt with.

T

Tee

Aug 9, 2016

Star icon

This dealership have trained their car salesmen well. It is always relaxing to know that their job is not a game & they stand behind what they tell you:-)

L

Lisalu251

Aug 9, 2016

Star icon

Very good ... My third time buying / leasing from hyundai... Always thorough and top notch Shawn Michael hays was very good at returning calls and checking back with me ..

J

jeanie1943

Aug 7, 2016

Star icon

Everyone at the dealership has been welcoming, polite, very professional and efficient. But especially I want to recognize Randy Selph, our salesman, for his easy going, knowledgeable and excellent care he extended to me, my husband and son while we were negotiating purchasing our 2016 Hyundai Tucson.This entire process took place over a couple of months because of my husband's illness and Randy was very patient and caring during this stressful time and finally found exactly the car I had in mind. And I really love the car.

B

bnnhartley

Aug 7, 2016

Star icon

1 st experience leasing a vehicle was nice due to the entire staff of St. Augustine Hyundai. From test driving 2 different models to the knowledgeable salesman to the leasing department experienced a very pleasant, professional a.tmosphere

B

bstoffel55

Aug 7, 2016

Star icon

I am very comfortable dealing with Chris (Bird) at St Augustine Hyundai. This is my 3rd vehicle purchase from this location. The lease process was quick, understandable, and painless.

F

franbennet

Aug 6, 2016

Star icon

This is my 2nd Hyundai. I never thought I'd like an SUV but I couldn't be happier. What a smooth ride and easy handling. I'll never switch.

G

gtbubba

Aug 5, 2016

Star icon

Very Good service from ALL I encountered at Hyundai. This is a well run dealership!!! They had an Excellent assortment of vehicles from which to chose.Any questions I had, were accurately, and quickly answered.

J

jham226

Aug 5, 2016

Star icon

It was a good experience with both salesmen I worked with. Feel that with all of the other information that I have put in for the survey should state how I feel about the experience

C

chabrownjr

Aug 5, 2016

Star icon

Our experience in purchasing a car was simply amazing. We drove off in a car that was better than we expected. Within one hour we had our financing approved and keys and hand and out the door in our new car. We will definitely recommend this dealership to others . Thanks for a job well done! From a satisfied customer, Sincerely Charles Brown

H

helchie

Aug 4, 2016

Star icon

I found this dealership easy to work with. My salesman was the best. He walked me thru the entire process step by step. Highly happy!!! Glad I purchased my new car from this dealership. Helen Charles

M

m2dbridge

Aug 4, 2016

Star icon

All the people that I had contact with where very helpful and knowledgeable. Randy Self my salesman was very experinced and knows his product well also his manager Jimmy Felancio was very heipful

P

pamreed

Aug 4, 2016

Star icon

This is the 7th car we've gotten from this dealership - and Randy Selph has been our salesman for most of them! They're the best!

P

papachet9

Aug 4, 2016

Star icon

Just a great person to work with, friendly witty knowledgeable and absolutely pleasure to talk too. Would recommend him and dealer ship to anyone I know

P

pcoladeb

Aug 4, 2016

Star icon

Bird had two cars ready for my arrival and we took both on a test drive. He was factual and not pushy at all. I had a great experience at the dealership. Everyone I met were professional and pleasant. My family are repeat customers and all of us have Elantras except my brother. He has a Santa Fe.

S

stilejohn

Aug 4, 2016

Star icon

Courteous and down to earth for a dealership. Still a long process to complete. But not high pressure atmosphere. Only problem was my trade in. I was not happy with the value

Y

yellowkango13

Aug 2, 2016

Star icon

I absolutely love my Azera and the buying process was made nice and easy with my salesman, Paul Smathers. Paul allowed me take my time making a decision and applied zero pressure. I like that!

C

charlesjenks

Aug 1, 2016

Star icon

great car, fast deal , fast delivery right color.Wade,Randy and Jimmy very easy too work with, thanks so much, Charley Jenks. This is car #10 from the DiFeo family of dealerships

C

Chuck

Aug 1, 2016

Star icon

Every thing Leon said about the car was true including the 35 MPG. We love the "Accent".Its oursecond Hyundai , will keep buying them

B

billfish32080

Jul 31, 2016

Star icon

Excellent experience with Randy. Forthright,knowledgeable and straight to the point. My best car driving experience ever and he resolved all my questions.Did not expect to buy the brand but am very pleased.

E

elizabeth433

Jul 30, 2016

Star icon

This is our second time working with Shawn Hays, easy to work with and very much enjoyed his presentation and knowledge of the Hyundai products.

P

Prebler

Jul 29, 2016

Star icon

Salesmen was cordial friendly made me feel comfortable through the whole process . He went out of his way to show is a car that we wanted to see

R

rjfarian0

Jul 29, 2016

Star icon

We had a very good experience at you dealership everyone was very friendly and helpful. We will probably visit you again to buy our next car. Bob and Judy

S

sethdicarlo

Jul 27, 2016

Star icon

My car dealer, Kiana, was very polite and professional the whole time. She made a very welcoming atmosphere that did not cause stress on the buyer.

T&

Thomas & Carolyn Dodge

Jul 26, 2016

Star icon

We saw a 2011 Hyundai Sonata on a car search site that met all of our criteria for a used card for my daughter. We made an inquiry. Jose returned the call quickly and set an appointment on our schedule. He met us when he said he would and had the car ready for a test drive. He also had the CarFax data and other information we requested on hand. Very respectful of my daughter and helped her through her first car buying experience. No delay tactics. No typical sales games we experienced at other dealers. We agreed to a price and was able to finalize the next day.Paperwork went smooth and QUICK. Typically the worst part of the process for me since we are generally paying by check, and I never understand why it takes so long with some dealers. Not here.While finalizing, greeted by other employees thanking us for choosing their dealership. Again, that is rare. Several calls after the fact to make sure all was well. We are happy.

P

paulafallon3

Jul 26, 2016

Star icon

From the owner, Andrew DiFeo, to our saleman, Shawn Hays, to the leasing department personnel and the service department personnel, we could not ask for better service! This dealership is first rate!

AM

Amy Meyers

Jul 26, 2016

Star icon

Paul Smathers was amazing! Not only did he make the whole car buying experience painless but his knowledge, friendliness and positive attitude was something you don't find everyday in the car shopping process. It was a pleasure working with him and I will definitely recommend my family and friends to him! Thanks again Paul!

S

ShayStoner

Jul 24, 2016

Star icon

This was my first time buying a car on my own. Leon and Jack were great. I felt respected and cared for. They were able to help me get the car I really wanted. After a negative experience at another dealership, I walked in with my guard up. Leon worked with me on the price and Jack had better financing available. I had to work so Leon got a deal in place and held it while I went to work. Very convenient. Thanks guys! Love my car!!!

T

tdep152

Jul 23, 2016

Star icon

THE HYUNDAI OF ST AUGUSTINE DEALERSHIP IS EXTRAORDINARY. THIS IS MY SECOND NEW VEHICLE FROM THEM; FIRST WAS A 2012 AZERA. EVERYONE IS PROFESSIONAL AND "WALKS THE TALK" ABOUT CUSTOMER SERVICE. I AM ALMOST 70 YEARS OLD AND PURCHASED MANY AUTOMOBILES - MANY OF THE EXPERIENCES WERE "DIS-TASTEFUL" TO SAY THE LEAST. THE SALES EXPERIENCE AT HYUNDAI OF ST AUGUSTINE IS PLEASURABLE - A COMPLETELY POSITIVE EXPERIENCE. ALL MY DEALINGS WITH THE SERVICE DEPARTMENT HAVE BEEN POSITIVE AS WELL. WHEN I PICKED MY NEW CAR, ANDREW DEFEO MADE A POINT OF COMING OUT OF HIS OFFICE TO SAY "THANK YOU".

W

weeksld

Jul 22, 2016

Star icon

Salesman was very friendly and attentive to my wants, needs, and desires. Jose was exceptional and ensured that I was completely satisfied. This survey should allow you to make positive comments of less than 25 words. If I had a problem with the dealerships it would be very easy to write 25 words.

K

Kassie

Jul 22, 2016

Star icon

Paul was amazing. He helped us out when we didn't think there was any help. His team went above and beyond to make our car buying experience top notch. Thanks Hyundai of st. Augustine for wowing us again.

P

Pal4730

Jul 22, 2016

Star icon

Leon Levit accommodated my cars of interest. Finally picked Hundai Santa Fe Sport in new condition, loaded with longest warranty available.Best car buying experience since bought my first car in 1961. Strongly recommend Hundai of St. Augustine!!

M

mcole0752

Jul 21, 2016

Star icon

Very pleased with working with Randy. Will reccomend to friends and business clients Was listened to and respected by dealer staff. Was a pleasure. Will return in two years

R&

Ron & Patty

Jul 21, 2016

Star icon

Paul Smathers , He has been in car sales for 20+ years and he knows his stuff.We purchased, but if you are into a lease he can go over the pros and cons of a leaseas he really knows what he is doing. This makes our third purchase from This dealership,we drive from Ormond Beach 40 miles because they make the whole process pleasant .Up front pricing, and everyone is friendly.Jack Mcquain in F &I Is organized and the process is fast What a pleasure.Jimmy Feliciano The sales manager Is super

BR

Brenda Robertson

Jul 21, 2016

Star icon

Paul was probably the best salesman we have ever met and we will be coming back to Hyundai of St. Augustine for a future vehicle needs....

G

geronjo

Jul 20, 2016

Star icon

Leon was very personable and responsive to our questions, and the pricing process was clear cut. I was amazed at how quickly the paperwork was completed and I was able to take delivery of my car the same day if I wished to. Would definitely recommend their used car department personnel to anyone shopping for a vehicle.

M

mjeast120

Jul 19, 2016

Star icon

Jose and Eddie were wonderful to work with, and we had a great experience at this dealership. We were very pleased from the beginning to the end with this purchase.

D

dhomsley

Jul 19, 2016

Star icon

Hyundai of St. Augustine offers great customer service. They are professional and knowledgeable. This is why I am currently leasing my third Hyundai Genesis from this dealership.

J

joyce.reinfeld

Jul 17, 2016

Star icon

Randy was a pleasure to deal with as were the other employees we came in contact with, we will definitly service our car with you.

J

Jo_P

Jul 17, 2016

Star icon

Friendly staff. Great experience. Love my new car. After a bad experience at a Toyota giant in Jacksonville when I bought my last car, the service here was refreshing. I would definitely recommend this dealership!

S

Sharon

Jul 16, 2016

Star icon

I visited Hyundai of St. Augustine to purchase a car I was interested in and was assisted by Kosta Milosoveic and Jack Mcquain...They answered all of my questions and never pressured me although of course they wanted my business. I have visited dealerships in recent months drudgingly to get a feel for what I wanted and one car I even liked pretty well but wouldn't go back for a second look so I could avoid the pressure and dishonest tactics of that sales person. I dislike fast talkers in order to get a sale and I did not experience this at all with these two gentlemen. I would do business with them again. They made the process go smoothly and I appreciate the customer service they offered.

M

m9a9e9r9

Jul 16, 2016

Star icon

Buying the Hyundai Tucson was a very easy experience. Our sales person George worked wvus in helping us find a vehicle that would meet our needs.

H

Huesgrl77

Jul 14, 2016

Star icon

Friendly welcoming staff with no stress car buying experience ?? they were very knowledgable and up front with pricing . Best car buying experience ever ... Wyade and Demetrius were awesome to talk with . They made me feel extremely comfortable . I would recommend them to all my friends and family .

A

amanda_chenowith

Jul 14, 2016

Star icon

This is my second time purchasing a car from Hyundai of St. Augustine, and I will purchasing my next car there also. Everyone was very helpful and I didn't feel pressured to buy a car I didn't want.

J

jrich

Jul 13, 2016

Star icon

I have already provided one review on line. We have bought several cars at the St Augustine dealership. They have good prices and good customer service. Hope to buy another car there in a couple of years

GG

Gerry G

Jul 12, 2016

Star icon

I have met and talked to other dealers and order takers, not sales people. Only interested in the credit report, not the person. People at St Augustine Hyundai view customers as clients and friends. I trust their judgement, mahalo

BC

Bridgett Carlino16

Jul 12, 2016

Star icon

Absolutely perfect!! I love my Genius and have recommended and will continue to recommend St Augustine Hyundai and Paul Smathers. Their inventory gives buyers many but not too many choices.

E

enapolilli

Jul 11, 2016

Star icon

Paul Smathers and everyone else at Hyundai St. Augustine were kind and helpful when I was looking for my new car. They seem like good people who genuinely care about their customers' best interests! I'm very happy with my new car!:)

HC

Happy Camper!

Jul 11, 2016

Star icon

I dreaded buying a car from a new dealership but Hyundai of St. Augustine made the process painless.From initial contact to final delivery was unbelievable! They answered all my questions honestly, they sent me additional pictures I requested, they arranged a loan to fit my budged and then, delivered the car to my door. I had moved from another state where I had dealt with one single dealership for many, many years and dreaded finding a new dealer when I moved to Florida, but these guys renewed my faith. When I get ready to trade in my other vehicle I will contact them first to see if Hyundai of St. Augustine can help me once again. Do not hesitate to deal with this firm through e-mails or online. They are the best!!!!! From a very happy customer.

J

janocuteo

Jul 11, 2016

Star icon

I'm happy with the purchase of my new Santa Fe and hope to keep it for many years! Thank you Demetrius for helping me find just the right car to meet my needs!

J

janet.tinga

Jul 9, 2016

Star icon

I love my car. My salesperson was very professional, attentive and courteous. I have the utmost respect for your sales staff, financial staff and dealership. I was at your dealership waiting on my car's oil change when I ended up buying my new car. Good sales person! No pressure! His approach was magnificent!

R

rmoran030

Jul 9, 2016

Star icon

Great experience loved the car and salesperson he was very helpful and friendly. Will definitely recommend. My car is wonderful and very affordable and my husband loves it too. We will be back to buy again in the very near future. Thank you very much for the car.

R

rmsoles

Jul 7, 2016

Star icon

I went test driving that Saturday 6/25, and hands down Hyundai offered more options standard for a better price and to me better quality after test driving and feeling the cars. Another thing that swayed me to Hyundai St Augustine was the customer service! Shawn Hays was very helpful every step of the way without being aggressive and no shenanigans! He went above and beyond to make sure I was satisfied prior to signing anything!

S

shull537

Jul 6, 2016

Star icon

This car buying experience was the best I have had in a long time. The salesperson was respectful of my requests and found just the vehicle I was looking for. No pressure, no run around. I will definitely recommend Jose and Hyundai of St Augustine.

A

ajs3gators

Jul 4, 2016

Star icon

Paul Smathers, Great salesman. Discribed what I was looking for, made an appointment. He had the Right car, we took it for a nice drive. Came back worked out an easy deal. Took delivery the same day. This was our second purchase with Paul Looking forward to it again in a year to year and half. Great Family at Hyundai of St Augustine. Darlene & AJ Land

PA

P and K

Jul 4, 2016

Star icon

After traveling 3+ hours to see the particular vehicle I wanted I met Paul Smathers the sales representative. What a great encounter, a truly no pressure sales experience. We spent all the time I needed test driving the Genesis with Paul politely describing and demonstrating all the features. Since I was pretty familiar with the car he was able to not waste time on what I knew but not let any feature go unnoticed. Then the "sales pitch." Having purchased over 20 vehicles in my life, I have to say this was the best! We got right to it with great pricing and a through explanation of all the financing and leasing options. At no time was there any razzle dazzle with numbers and the "Sales Manager" pressure push. Paul made all the pricing work that I needed and I was on my happy way in no time. I would definitely recommend Hyundai of St Augustine and Paul Smathers to everyone, and be my number one choice for my next purchase.

P

pma415

Jul 2, 2016

Star icon

Jose greeted me warmly and was most helpful and very patient. He answered all my questions and I felt no undue pressure in dealing with him. I enjoyed a nice long test drive and he set up my phone and gps system with my home address. Now all I have to do is read my manuals. An enjoyable experience.

U

uriankim7

Jul 2, 2016

Star icon

The dealership team was courteous and very helpful. Michael Early was exceptionally professional as was the whole team at Hyundai of St. Augustine. Michael followed up several times by phone. This is my fourth Hyundai. I am very happy with the Sonata so far and the excellent service. I would definitely recommend this dealership.

A

apero26

Jun 30, 2016

Star icon

I went in with a specific car in mind. Kiana was excellent help with this. She showed me the car, took me on a test drive, and made the purchase super easy.

D

dost8670

Jun 30, 2016

Star icon

Kiana is awesome. The ball was dropped by others and she did what should could to fix it. If I could just rate my experience with her the score would probably be better. From communication errors and paperwork errors things could have been definitely done better.

WG

Will Gooden

Jun 28, 2016

Star icon

I called the St. Augustine dealership because they had the only car in Florida that my wife wanted. (2017 Hyundai Santa Fe Sport, Ultimate Tech Pkg 2.0T, mineral gray, with gray interior). We had negotiated a deal (a 2 1/2 hr process) the week before with a Sarasota dealer but they couldn't deliver the car that they promised. Kiana Needham answered the phone when I called. She checked her inventory and confirmed that the car was still available for sale. We discussed an outline of a deal for a few minutes. She talked withher Sales Mgr., Jimmy Feliciano, for a few more minutes and came back to me with a deal that was better than the one we agreed to in Sarasota. The whole process took about 30 minutes.The car was delivered to us 2 days later in Nokomis Fl. My wife loves her new SUV and I also think it's a super nice vehicle. This is the 5th Hyundai we have owned and we will be contacting St. Augustine Hyundai the next time we are ready to buy a new car because of the quality service provided by Kiana and Jimmy.

L

lemog1144

Jun 28, 2016

Star icon

THE SALESMAN RANDY SELPH CAME IN ON HIS DAY OFF TO HELP ME AND DOING THAT MISSED A ROUND OF GOLF-----BEING A GOLFER MYSELF -I THOUGHT THAT WAS COOL

V

VP

Jun 27, 2016

Star icon

I had never gone into a Hyundai dealership before, however, we were looking for a car for my son and after checking several different car deals, they seemed to have the best one. Even though my husband and I were purchasing the vehicle, they treated my son respectfully, shared with him all the pertinent information necessary for him to make a informed decision. They went out of the their way to make sure we understood the financing process and the Hyundai difference.I highly recommend this dealership!!!!

GA

Gerry and Sally

Jun 26, 2016

Star icon

Sometimes you feel as though you are treated like another sale for the dealer or sales person. This dealership and Jose, our salesman could not have been more personally concerned with getting us the car we wanted at the best possible lease available. Even better than expected. No hassles, just up front honest pricing and concern for our happiness. Could not have been better. Period.

HR

Hector Ruiz Jr.

Jun 23, 2016

Star icon

Our sales representative Kiana Needham made us feel at ease at every phase of the purchase. She was so attentive, patient and concerns about helping us make the best decision for the purchase of the car.She never wavier in treating us kindly and sincere, even through many of our questions and deliberations. We are so happy she was able to see us through the entire process even up to the point of explaining all the features of the car prior to us driving away with our beautiful 2017 Santa Fe.

J

Jules22

Jun 23, 2016

Star icon

This is the first Hyundai that I have purchased. The dealership staff was very polite & knowledgeable which made purchasing a car a good experience.

N

NikoG

Jun 23, 2016

Star icon

The whole process was just idea of what most people look for when looking for a car. Kiana reached out to us and kept us informed of the vehicle we were looking for via email and text and gave us a friendly greeting once we finally were able to arrive to the dealership. Our salesperson, Jose, was a cool, calm, and collective individual. He didn't rush us into anything, and he asked the right questions to help us determine what was most important to us. He helped up meet our price and other demands. We never buy a used car without getting it checked out by an independent mechanic and at first we were told we wouldn't be able too b/c of liability reasons of us driving there, but in the end they worked it out and Jose went with us and everything checked out fine! I recommend AMG if you decide to do this, they were priced well and worked fast! During the final stage of the car buying process, the staff there answered all my questions and didn't seem to get impatient with me as I like to and have a habit of looking over each contract carefully and making sure I understand everything before signing. In the end, I feel we got a great car at a great price with excellent customer service! Thanks to Jose and the Hyundai crew!

H

heinz_mathis

Jun 22, 2016

Star icon

I really don't enjoy buying cars but this was actually a pleasant experience. The sales person was not pushing to make me buy something I really didn't want. He was very pleasant to work with and very professional.

D

dhomsley

Jun 22, 2016

Star icon

This is the third Hyundai Genesis I have leased from Hyundai of St. Augustine. Their customer service is excellent. Very pleased.

D

dlaczka

Jun 21, 2016

Star icon

Demetrius was the most professional dealership sales person we have ever met. He was informative, polite and not at all pushy which my wife and I both appreciated. He bent over backward to make sure everything went smoothly and was to our satisfaction. He really is a great salesperson in our book! Ted & Diane Laczka

S

Scotguard

Jun 21, 2016

Star icon

This was my daughters first car... Over several weeks, we test drove numerous cars from Honda, Mazda, Kia, Nissan and Hyundai ... We experienced aggressive pushy and rude salesmen throughout Jacksonville...On June 20, We explored St Augustine and found Jose Reveron; a young salesman that treated my daughter with respect and listened to her needs. He kept true to his word on pricing and vehicle options.I highly recommend this dealership and in particular Mr Reveron.We appreciate his effortsSincerely Patrick and Brianna

S

sandysauerrealtor

Jun 18, 2016

Star icon

Perfect very friendly and perfessional. Was very pleased with the profesionalism and curtesy in which we were handled.Every detail handled in a timely manner. Excellent very experieced!

BC

Bridgett Carlino16

Jun 18, 2016

Star icon

Paul Smathers was PERFECT to work with. He helped us purchase the exact car I hoped to have. Everyone we encountered at the St Augustine dealership was pleasant and professional! Thank you all !

D

Debra.leli

Jun 17, 2016

Star icon

I brought my 3rd Elantra from George (salesman) and as always, he is a pleasure to work with. He is very thorough and works his magic to get the deal done. He came in on his day off to finalize the deal because it was convenient for me. I trade in my car every 15-18 months, and George is my go to Salesman. I also want to mention that the finance guy (cannot remember his name) was also a joy to work with. He knows his process and knew that I was in a rush and made it so easy to get my paperwork signed and completed. I also have great experiences each time I visit the service department. Overall, I highly recommend Hyundai of Saint Augustine

D

deuschel

Jun 17, 2016

Star icon

This is the second car I have purchased from your dealership I have been treated with respect and dignity. I feel that I was completely WOW with my purchase.

J

jessica.langdon10

Jun 17, 2016

Star icon

Had a good experience buying first car. Paul was a great guy to work with and answered all of my questions. Test drive was fun and pressure free.

P

paul.ferrarofl

Jun 17, 2016

Star icon

We drove over 3 Hours from South Florida to work with Hyundai of St. Augustine. The dealer staff was pleasant and fair in their pricing. There is a reason this dealer has such high ratings!

G

goldengirl.anne

Jun 16, 2016

Star icon

My recent experience with buying a new car at the Hyundai dealership was a very good one. I went in to see what kind of offer I would get on my old 2008 Elantra and ended up buying a 2017 Elantra. When I went in, I was escorted to the salesperson's desk who had contacted me through my initial email inquiry. But I explained that I had been contacted first via telephone by Kosta awhile ago and they were very kind in taking me to see Kosta. I appreciated the fact that they also thought it was fair to honor the salesman who made the first contact with me...there was no fighting over who did what and I applaud that.

JM

JEANE MARIE

Jun 16, 2016

Star icon

During the purchase experience Leon was a guiding force without being forceful and Shawn Tamboia was a winner who sealed the deal. Thank you to all!

J

Jodi

Jun 15, 2016

Star icon

I had best car buying experience Randall Selph listened to car I was interested in and when I arrived we did test drive on two cars I desired. I told him the maximum amount for financing and he even got me the newer car with same payments as previous car and $500 under amount I told him. I was in and out in about two hours. I have purchased my last two hyundai's from St. AUGUSTIN HYUNDAI and will always return for next vehicle. Hassle free. Thank youJodi Arnold

PW

Pamela Wilson

Jun 14, 2016

Star icon

Have owned Hyundai's before and we are very pleased to have bought a Tucson from St Augustine.will be back for a new one when the time comes. Tucson is better than expected all around in ride, comfort and looks. Handles great and a very quiet, smooth ride.Thanks, Jose for helping us with the shopping experience.

D

de

Jun 13, 2016

Star icon

Leon Levit, just a Thank You to you for making what was a very hard (and painful) decision for me easier. About 10 months ago I started my search for a new (used) SUV. I couldn't make up my mind what I wanted, I just knew when I saw it I would know. A friend had bought from you, and said "Go se Leon, he's the best". It had been 20 years since I had shopped at a dealership for myself.So for the past 3 months, you have showed patience, kindness, and knowledge that was very much appreciated. After several phone calls, emails, and drop ins, you led me to what is now my new ride.While completing the sale, the entire team was friendly and accommodating Once again, Thank You to you and your team.De

N

nole60

Jun 11, 2016

Star icon

Would rather "chew glass" than go thru the car buying/leasing experience each time it comes up, but as usual Paul Smathers makes the experience a good one.

J

jadrury65

Jun 11, 2016

Star icon

Working with Georgewas probably the only reason thatI purchased a vehicle on my visit. My wife and I had simply driven down from Jax to look. George was frindly,knowledgeable and professional from the beginning to the end. George went out of his way to make sure that my wife was comfortable in each car that she test rove and ultimately in the one we purchased. I will be recommending tis dealership and especialy George!

J

jamesdavis1960

Jun 11, 2016

Star icon

I was very pleased with my car buying experience at this dealership. The salesperson and the finance person were both very professional and knowledgeable. This was my second car purchase at this dealership, and I feel strongly that I will be back again someday for another purchase.

M

maharrigan2

Jun 10, 2016

Star icon

Great experience employees were outstanding and the friendly service is the best I have ever received every thing was wonderful So happy with the car

R

Reginold89

Jun 10, 2016

Star icon

It was definitely a pleasure working with Leon. He was very courteous and respectful and provided the respect and privacy needed to make a decision such as buying a vechicle. He was very informative and engaging. I highly recommend him to my family and friends.

V

vsailesh

Jun 10, 2016

Star icon

Salesman (Jose Reveron) was very professional and transparent right from the beginning. He never made it look like he somehow want to sell the car to me (even though that is his job). He made me feel that he is working with me so that I can get the best vehicle with the best deal. Everything was put in front of me by him, Branch manager, Finance Manager and made me make the choice without forcing their opinion. Kudos to the entire team...Keep up the good work...Will definitely recommend this showroom for my friends who are interested to buy a Hyundai.

T

theseb

Jun 9, 2016

Star icon

I said that everything was excellent I like the car I got sonata hybrid limited the service department are very friendly and the sales and parts

Y

yvette.strickland

Jun 9, 2016

Star icon

It was pleasurable, recommended by my husband's coworker. Great price, great attitude, no hidden fees, even received a refund check for overpaid tag fees, simply amazing.

G

gavinsac2011

Jun 9, 2016

Star icon

My time at H of SA was much better than I expected, because it is never easy for me to spend money! We had reached the end of the line with our present car, so my wife said lets check out Hyundai. (our daughter had purchased a Sonata in another state and my wife liked it). We went in and were treated very well, no pressure, just complete concise answers to our questions and a test ride in an Azera (that closed the deal!).

J

jbmullins

Jun 9, 2016

Star icon

Our experience purchasing a new Hyundai was exceptionally pleasant for us. Anthony Ziff, our salesperson, was extraordinary. Highly knowledgeable and personable, he understood our concerns and demonstrated a natural rapport in answering so many of our questions with ease. Without his guidance we would not have found the perfect car for our needs at the right price. And we had a good time! Anthony's follow through appointments in assisting us with the new technologies have been above and beyond the call of duty. Additionally, Eddie Brooks, in the administrative office, was very helpful with decisions which proved advantageous for us. What a jewel of a dealership we found right here in Saint Augustine!

E

echevarria.marilyn25

Jun 9, 2016

Star icon

Again, Shawn was very helpful and professional. Very straight forward and no beating around the bush. I will definitely recommend anyone buying a car to him. He made my car buying experience the best ever.

N

nbcpeacock

Jun 8, 2016

Star icon

Friendly, professional staff in all areas. Love the ease of scheduling appointments, timely service and efficiency at all levels. Highly recommend for new or used purchase and service.

T

theodorezorn

Jun 7, 2016

Star icon

Drove car to New York for us as we had to leave Florida before car arrived. Not many other dealerships would have done that! Thanks to all involved in the transaction.

C

Cheryl726

Jun 4, 2016

Star icon

Leon knew exactly what we were looking for and in the price range we needed! No pressure and no haggling!! A test drive and a couple of signatures and we were out the door!We love our new Sonata and we love Leon and all the team here at Hyuandai of St. Augustine!! We highly recommend Leon Levit to find you your next vehicle! We will definitely be back!Thank you all!Cheryl and Annie

D

davidarsenault60

Jun 3, 2016

Star icon

Loved the dealership,I will come back and I will send everyone I know I love Hyundai and will only drive them,also I will recomend this dealership to all my friends love,love my Car Was very impressed with attention that was given to us by Kosta and Paul.

RS

Ron Schrader

Jun 3, 2016

Star icon

This is the third time I purchased or leased a Hyundai from Hyundai of St. Augustine. I am impressed with the upmost professionalism exhibited by the entire organization. Before arriving at the dealership I had several conversations with my main point of contact, Shawn Hays, who had the vehicle ready when I arrived. He was thorough in explaining the vehicle features. He was a pleasure to work with.

P

pamorrison_2006

Jun 2, 2016

Star icon

I found George to be good to work with, no pressure and pleasant . I like my new car. This is the third car I have purchased, and I liked working with George the best of all the sales people I have worked with. I have always had good luck with the service department as well.

JL

Jeep Lady

May 31, 2016

Star icon

I inquired about the Jeep and Leon gave me very accurate information, After checking it out and test driving it, I was sold. I'm Happy!

J

Jolie

May 31, 2016

Star icon

I happened upon the Kia Soul in the car trader app. I had already been lured in to other dealerships with bait ads that didn't exist anymore,and I was not expecting it to be there. The car was real, it was perfect. I have iffy credit, but that worked out too. Leon was very helpful, he knew I wanted the car, and he made the whole experience very easy. He was very upfront about everything, and I never felt pressured or unsure of what I was getting. I have never been car shopping before and I think the hardest thing is dealing with cars sales people who act as if they are completely on your side, when really they are working you. Leon never did the honeyed voice , he just listened and did his best to accommodate me. I am very happy.AND I love the car! Jack was great too!

R

Raschelrobinson

May 30, 2016

Star icon

Best car buying experience I have ever had! From the time I submitted my application to getting my keys, Michael made this experience a smooth one. Any questions I had, no matter how many times I asked he was there. I recommend this dealership not only for the car selection but also for the amazing customer service.

M

mookeyluke

May 28, 2016

Star icon

Thank you Shawn Hays for the exceptional customer service. I went in just to look at cars yet ended up leaving with a 2016 Sonata and I love it.

J

jenkiba

May 27, 2016

Star icon

Every employee of St Augustine Hyundai makes the customer feel that they are the only people there being serviced. Since the day you opened I fell that there is no other dealer that I will ever use other then St Augustine Hyundai

L

lisaelkana

May 26, 2016

Star icon

Thank you to Jose for being a wonderful salesman. He was friendly, responsive, and respectful to my husband and myself. It was a pleasure to work with him- we definitely will be using Jose and Hyundai of St Augustine for future purchases.

S

silverse1044

May 26, 2016

Star icon

Everything the dealership did from greeting to finalization and delivery made me Happy, Happy, Happy! I felt no pressure throughout the process, and they were extremely sensitive to my time constraints.

S

susan.m.bird

May 26, 2016

Star icon

I came in to test drive an Accent, but was offered such a good deal on an Elantra that I chose that one instead. Everyone who worked on this deal was professional and friendly, and explained everything I needed to know. This is not my first car, but it's my first Hyundai -- I'm really glad I bought it at Hyundai of Saint Augustine!

V

vjohns

May 25, 2016

Star icon

We would like to thank George for making our car buying experience a fun one . He listened to what we needed and offered insight to possibilities . Thank you George .

M1

Mel 1134

May 25, 2016

Star icon

This dealership was wonderful.went out of their way to be helpful.buying process was smooth and fast.great personnel,great dealership,great car.would highly reccomend.

A

Antonio

May 25, 2016

Star icon

For over 25 years buying and trading cars, I have to say without hesitation, "the best car buying experience ever". Mr. Early has the personality and the determination to never give up until you are satisfied and with the best possible deal; he was definitely the star of the show.I don't want to leave Jimmy out of this review either. He and his team did a tremendous job in the financial side to seal this sale.Credit to Mr. Wahy, who received my first phone call when I started inquiring about the car and right up, "gave me a deal I could not refuse". To sum this up, " simple honest and straight forward".

CC

co cutegirl

May 23, 2016

Star icon

our experience with st.augustine hyundai was fantastic from jose our salesman to wade sales manger who we felt were friends rather then car salesman. they made it easier to change our honda lease to a hyundai lease and jose even called to check on us and how we were enjoying our new car and if we needed anything he said to call . would recommend them over and over again and when ready will buy another car from st.augustine hyundai no doubt. sincerely nic and dianne knauf

F

fourguysandalady

May 23, 2016

Star icon

Randy Selph was very kind and understood what we needed. He also understood the issue we had with the last dealership. Thank you very much.

K

KevinRC

May 23, 2016

Star icon

I purchased my first car from Jose back in 2013 and he has done a get job following up with me to make sure I enjoyed the Genesis that I purchased.I let him know 5 months ago that I am interested in moving up to the Equus if they have a Certified model with under 50K miles. He simply shot me an email with a link on within the next few days I came in and picked up the car.The professional and non pushy sales is exactly what I am always looking for. I plan to continue doing business with this group and would recommend them to anyone in the market for a beautiful Huyndai

J

joAnn

May 22, 2016

Star icon

Yesterday I purchased a 2016 Accent for my daughter. Randy Selph was the best car salesman I have ever had. Last weekend my daughter was looking on the internet for a new car. Her Grandfather suggested to use True Car.com. Within minutes we received a call from Randy. We spoke about which car she was interested in; make, year, color. Due to living in a different county we explained that we would not be able to get to the dealership until the following weekend. On Saturday morning, we pulled up to the dealership, and the car she wanted was sitting there waiting. Once we were there we decided to just go "check out" what the car looked like in different colors. Randy took us looking at which cars they had in inventory. Ultimately, we eded up with a different color. Randy was a true professional. He wanted us to leave there happy; and we did! It was that simple: there was the initial call, we agreed on a day, and the car was waiting for us. No hassle, no drama.Hyundai of St. Augustine has earned my future business.Thank you Randy!I highly recommend this dealership; and Randy.J.P.

E

Evey7748

May 21, 2016

Star icon

Love it,will totally send everyone I talk to here,can't say enough.Thanks to the staff,they made our whole day.Totally friendly,felt right at home.will definitely send Friends here.

M

Minigirl

May 21, 2016

Star icon

I sent an email request to Hyundai of St. Augustine and within minutes Paul Smathers responded. He was professional, knowledgeable and friendly. I felt comfortable with him immediately and felt he would be looking out for me! I was going back and forth between a new and used Hyundai Veloster and Paul did not get impatient nor push for a sale. He sat back, answered my questions as they came up and let me take my time with my research into the vehicles. I plan on towing this car behind a motorhome and was worried about the warranty. Paul took me to the Service area and my questions/concerns were answered. On the day we picked up the car, the process was easy and quick. That day Paul also helped me set up the phone and garage door connect and spent time making sure I had a good feel for all the features. It was a painless buying experience and would highly recommend Paul Smathers and Hyundai of St. Augustine.

F

fxo0000

May 20, 2016

Star icon

Have purchased or leased 6 Hyundais from Saint Augustine through the last 7 years. Generally have had expectations met except for three separate incidents. Twice with the service department on different occasions and once when the General manager could not be bothered to answer my email or phone call. Kind of surprising considering the business I have brought to Saint Augustine Hyundai. However the other managers have taken up his slack.

B

brucede00

May 19, 2016

Star icon

Everything was great. I would recommend this dealership to anyone that needed to purchase a new or preowned automobile. I will be doing all my business with this dealership.

S

sandyodonnell77

May 19, 2016

Star icon

Great place. Employees were kind and informative. Mr Davis was professional and friendly and answered all questions. Finance guy (forgot name) was also friendly and great to deal with.

A

Author

May 18, 2016

Star icon

Our salesman was very pleasant to deal with but the time we spent there was extraordinarily long. I am speaking for myself the daughter and not the mother who was the purchaser of a new car.

B

barbaramccallon

May 18, 2016

Star icon

friendly helpful service geared to meet my needs. was assisted with hookup for handsfree phone and helped with navigation using phone. was in tune with my requests for safety features

M

mps5491

May 18, 2016

Star icon

We purchased cars at Hyundai of St. Augustine last year and went back when we decided to upgrade. We would definitely, and have already recommended Hyundai of St Augustine to others.

M

mdsling73

May 17, 2016

Star icon

The salesman Jose was really on the right track to have me interested in the purchase of the new SUV that I wanted. With walking me through everything about the new SUV I left the Dealership with a vehicle I know I will enjoy driving. Jose certainly treated me and my wife with great respect.

F

flajohnj

May 16, 2016

Star icon

I live in Jacksonville, but I wanted to check out the deals at Hyundai of St. Augustine. I am so glad I made the drive. My sales person Kosta was very professional and helpful. I will recommend him to my friends. Jack was friendly and helpful as well and made the trip into the finance office quick and painless. Overall great car buying experience.

A

alcollie

May 16, 2016

Star icon

Found a car online. Went in to look at it. Everyone was so friendly and accommodating. Jose was wonderful! He couldn't have been nicer. Bought the car the same day. I'd recommend this dealership to anyone.

F

fordcarpurchase

May 14, 2016

Star icon

Shopping for a new Hyundai with Jose Reveron, Excellant customer service, quite knowledgeable of the products he's is selling. Friendly staff, warm individuals Everyone worked to satisfy me and what I needed, no had sell.

TQ

The Quinns

May 13, 2016

Star icon

Today we leased a 2016 Hyundai Tucson. Shawn Michael Hays was our salesman. He was very thorough about explaining the features of the car. He even programmed our phones into the car for us. He was top notch all the way.

T

tom_watkins

May 12, 2016

Star icon

I have the highest regard possible for the St Augustine dealership. I live in Jacksonville and would rather make a short trip rather than drive to St Augustine. Westside Jax had a salesman, no names, lie to me. First Sonada for my wife Key salesman had the audacity to tell me they didn't make much money on car sales. I looked at their building and asked how they afforded this nice building. Money may come from service but they make a good living. Orange Park, a year ago, I went to look at an Azura only, wasn't looking to buy or test drive. I had my dog with me since i had just taken him to the vet and the vet was close to the dealership. told the sales man a couple of times but he kept pushing for a sale. I told him another word from him and I was leaving. He asked a young man go assist me and he did what I asked. This is the 4th vehicle we've purchased from this dealership and they are terrific. There was an error made with regards to the vin number. I don't judge on someone making an error but on how they handle that error. This dealership, I believe, has gone over and above to resolve the issue. However, it was first suggested I may have to sign new contracts which I was all for. I told them I was now driving a used vehicle and we would have to renegotiate the price, LOL. They have been great!!! The salesman was Randy Selph and the Finance man was Eddie Brooks. They get top scores from me.

J

jimrod50

May 12, 2016

Star icon

We stopped at Hyundai of St Augustine just to look. We met Mr Davis who was friendly and professional right from the start. He understood what we wanted and worked with us to find our Santa Fe. We were very happy with all of the staff we met at Hyundai of St Augustine.

JG

Jessica Grochowski

May 11, 2016

Star icon

After visiting numerous dealerships in Jacksonville, we ended our search at Hyundai of St. Augustine. They are by far the best dealership when it comes to customer service, best deal for your car, and friendly staff who go above and beyond to make your purchase worthwhile! We have purchased two cars from them and will keep returning. We love our new Sante Fe and appreciate all of the hard work the staff put into getting our deal done. Thank you!

K

knurrk

May 9, 2016

Star icon

Salesman Mike was very informative and helpful. He was patient and did not waver in getting us a great deal on a brand new 2017 Santa Fe . An associate, Leon and financial mgr.Roger, were also very friendly and easy to speak with. All in all, the buying experience was professionally handled without hast or pressure as one might expect at an auto dealership. I gladly suggest this dealership to my friends and fellow employees. Some of them are already familiar with the quality service there before I even get to tell them. A truly great place to buy a car!

V

vsoreilly

May 9, 2016

Star icon

I love my new 2016 Hyundai Accent. Shawn Hays got me the exact car I wanted at a price I could afford! This is my 2nd Hyundai and I am a repeat customer because of price and warranty, quality, style, and the great service at Hyundai of St. Augustine. Their service department is always friendly and they do a great job of taking care of any issues. Sharon OReilly

S

sandysrhodes

May 5, 2016

Star icon

My Hyundai is beautiful and I love it and am very proud of it. The dealership and my salesman, Leon Levitt, were beyond my expections.

T

thunderhoof82

May 5, 2016

Star icon

Got me in a vehicle I liked, for the price I wanted. I was in and out in about 3 hours, and Demetrius made sure that I understood all the features the car has. It was the easiest car buying experience I've had.

D

dipso84

May 5, 2016

Star icon

One the best salesman I have ever encountered, Paul Smathers is extremely knowledgable & helpful at every turn,I leased a Veloster turbo from him back in 2013- just leased another, the professionalism of all the folks whom I have the pleasure of encountering at this dealership is without par.

S

scbrown1949

May 4, 2016

Star icon

Would highly recommend dealership and staff they were personable and efficient and worked to give us best price and fair trade in value - good job !!

W

wpeeples96

May 4, 2016

Star icon

Mr, Michael, at Hyundai of St. Augustine is just the guy you need to see. He will have you riding in the car just for you in no time.

C

chutnan

May 3, 2016

Star icon

Appreciated the professional way our experience turned out. Mr. Hays patience was very much appreciated as we had many questions and had been back several times. We never felt rushed or forced to make a choice. I'm more than pleased with our final decision to purchase our Santa Fe Sport and would recommend this dealership to anyone. Thanks, again, Shawn. You're the best!

HM

hans marshcreeker

May 2, 2016

Star icon

Very pleasant and satisfying experience; no forced pressure;Good instructions. Little true hassle with my trade-in.The consultant seemed well versed about all the new technical aspects.

M

mcint919

May 2, 2016

Star icon

I purchased a 2017 hyundai elantra with my salesman Andrew Ziff. I was treated by all the staff professionally. The experience was pleasant and honest.

KT

Karen T.Sanborn

Apr 30, 2016

Star icon

I've reviewed this person/dealership a number of times and cannot tell you more than Randy Selph was beyond the expectations that anyone could hope for in a sales representative. He delivered everything about which we talked. His agency personnel kept track of me on a continuing basis. The transactions were brief, to the point and totally informative. He has offered to help me in the future with any additional questions.

J

j.gilmore469

Apr 29, 2016

Star icon

They did a great job in the purchasing of my second car from Hyundai and I recommend a coworker who went an got the same car as mines the next week. By

J

johnaritz

Apr 28, 2016

Star icon

"Hyundai of St Augustine made the buying of a Hyundai easy and stress free. Chris ""Bird"" Clark is a very professional sales person and takes the time to understand what you are looking for in a vehicle and then matches you to the right vehicle. Recommend both this dealership and ""Bird"" to anyone looking for a Hyundai."

J

johnpilecki

Apr 28, 2016

Star icon

Both Paul and Mike delivered a knowledgable sales presentation, test drive, and review of our new Tucson's features. The financing of the car was dealt with in a straight forward and easily understood manner. i recommend this car dealership very highly.

D

drcummings1

Apr 28, 2016

Star icon

Great experience! I will definitely recommend this dealership to others. Randy was friendly and informative and not pushy. The Sales Mgr was easy to work with as well as the finance mgr.

A

amberordaz28

Apr 27, 2016

Star icon

Fast, simple and good service. Thank you for your time and patience with us as we made our purchase. I will recommend for future purchasers to buy at hyundai of st. Augustine.

T

TBone88

Apr 27, 2016

Star icon

After getting in an accident that totaled our SUV we were dreading shopping for a new vehicle - the pressure, the haggling, etc. But George Affleje was a pleasure to deal with; he listened to what we wanted AND what we didn't want and he delivered just that. I spoke to other salesmen at other dealerships and there was no doubt about who I wanted to buy from. The others immediately tried to convince me what a great deal they could give me on their most loaded (expensive) vehicle on their lot. George asked me what options were important to us?, what color did we prefer? and then gave us exactly what we asked for. Then it was on to the finance guy, "Joe" - "Great" we thought, now he is going to try to add on a bunch of stuff we don't need or trick us with double talk on the numbers. NOPE - straight forward, honest and patient. He took the time to explain our payment options and actually told us how to save the most money. I would definitely buy here again - only this time I wouldn't dread it!

KT

Karen T.Sanborn

Apr 26, 2016

Star icon

I had an excellent experience purchasing this car over the phone with sales representative, Randy Selph. I had had a very unfortunate experience with another dealership in Jacksonville where I was mislead at several turns. Randy was professional, stuck to his word about everything we talked about, was prompt in returning phone calls. He did an extensive "show and tell" of my new Hyundai Tucson. He has offered to be of any further assistance to me via phone as questions come up. I can't say more about his professional service than to say EXCELLENT, BRAVO and my wish that there were more people who have the work ethic of Randy. THANK YOU, RANDY!

G

glef47

Apr 25, 2016

Star icon

My sales person Anthony was great to work with. Answered all of my questions and then some and never made me feel pressured or rushed. I would ask for him again when I'm ready for my next Hyundai in three years, the next one will be my fourth.

P

philusaf1966

Apr 24, 2016

Star icon

"We had a great time and felt like they wanted our business but with out being ""SALESMEN"". We will be happy to tell the people we know about the great dealership in SAINT AUGUSTINE."

K

kkniery

Apr 22, 2016

Star icon

I had been using this dealership for service because they were so professional. The sales team just as friendly and prfessional. High marks to all.

F

flakka166

Apr 21, 2016

Star icon

I am totally satisfied at this point so far with my car.. I wish I could of gotten navigation or at least back up camera but wasn't able do to pricing and my payment limit ....

G

ginny6home

Apr 21, 2016

Star icon

They were very helpful from the beginning to the end excellent customer service I would definitely use this dealership again. Anthony was a great help and very informative and a pleasure to work with not a pushy salesman at all which I liked

R

Randy

Apr 21, 2016

Star icon

No pressure, no hassles. Straightforward upfront negotiations. Pleasure to deal with Leon Levit. Located the car I wanted and had it delivered the same day. The purchase and financing was quick and easy. Would definitely recommend this dealership to anyone looking for a car.

S

Shanaea

Apr 21, 2016

Star icon

Walking into Hyundai I immediately got approached by Michael and told him what I was looking for in a car. He gave me choices and didn't just confine me to one car, Which I felt was impofound that the Elantra was most efficient for my family. I don't think I would have found the perfect car without Michael pointing me in the right direction. This was by far my best dealership experience. I will be referring everyone to Michael at Hyundai of st Augustine. Thanks!!

A

artcan

Apr 21, 2016

Star icon

My wife and I were extremely satisfied with Anthony our salesman, so satisfied in fact that we decided to trade in my car and upgraded

G

Gary

Apr 20, 2016

Star icon

This is the second time I gave St Augustine Hyundai an opportunity to sell me a car. Once you have spent time with them and worked out all the numbers, be sure to double check their "Dealer Fees", Registration fees and especially their "administrative fees" they add onto your cost of the vehicle. Make sure you check other dealers before you buy and compare their fees as well before you purchase from here. OH, and if you do work with their salesmen, make sure you are polite and explain to them you are not ready and will be checking around, since it seems that once they work up a price for you, they thoroughly expect you to buy from them! Otherwise, you are just "wasting their time"! This is the second time I found a vehicle for more than $800.00 cheaper somewhere else because of their fees and lack of negotiating. And I have gotten a call in return after I decided not to purchase it from them from a sarcastic salesman who tells me I wasted his time. Sorry, I don't just take the first price I see and when you tell me that's the "best you can do", I don't have to waste "your" time anymore, I just check around and see if there are better offers out there. Guess what..?? There are!! I don't need Jose' or George calling or texting me with a sarcastic comment about "how they thought we had a deal" and "thank you for wasting their time" No thank you! You lost two sales in 11 months.. and, BTW, you are welcome! And you don't need to worry about me wasting your time again in another 11 months when I buy another vehicle.. The Finance guy, Joseph was friendly and accommodating - Thank you Joseph for being professional.

J

JimM

Apr 20, 2016

Star icon

Excellent experience. Knowledgeable staff. Clean facility. Fair price and easy negotiation. Love the car. Dealer somewhat out of the way for me but worth the extra time.

NH

Nancy Hardy

Apr 19, 2016

Star icon

From the moment my husband (Bobby) and I we felt very welcomed by our sales consultant George Aflleje. We came to look at the Sante Fa Sport, but as we begin to talk with George, our needs was not that of a Sante Fa. George was so educated and knowledgable about all of the cars. We did realize that the Tuscon was the right suv for me and my husband. The Tuscon came with all the features we wanted in a new car and we are so glad George showed us the difference. Not only was George knowledgable about the Tusco, he was very warm, friendly and made us feel right at home. Bought our new 2016 Tucson. We love it. Before I left the dealership, George showed me everything about my new car. If you are in the market for a Hyundai, go to Hyundai of St. Augustine, Florida and ask for George Afllege. He will meet you with a smile and you will go away a satisfied customer, like we did. Thank You George!

E

ewka74

Apr 15, 2016

Star icon

I've never thought that buying a car might be such a good experience. I enjoy my new car. I'm looking forward to the next models.

T

Tduke2

Apr 13, 2016

Star icon

The whole team from sales to finance was efficient and respectful. If your looking for a used or new car I recommend Hyundai of St. Augustine!

T

Tracy71

Apr 12, 2016

Star icon

Our experience purchasing our pre-owned 2015 Sonata from Hyundai of St. Augustine was amazing! Every part of this experience was great! From my initial telephone conversation with Leon Levit when inquiring about inventory listed online, to working with the ever-so-knowledgeable and awesome Paul Smathers during the test drive and sales process. This dealership and these associates will definitely be our very first stop for all of our vehicle needs. We highly recommend this dealership without reservation!

B

bkurokawa0

Apr 11, 2016

Star icon

I would recommend this dealership to anyone interested in a new car because of the friendly staff and attention to the customers needs. I have purchased 4 cars from this dealership and have been totally satisfied each time.

L

lrawls

Apr 9, 2016

Star icon

Each salesperson that came by me while I was there was very friendly and spoke to me. George was very nice and will buy from him again

E

Erik

Apr 7, 2016

Star icon

I went in knowing exactly what I wanted and what I wanted to pay. The sales personnel were all very nice and George was very easy to work with. I actually enjoyed talking with him during the test drive and process overall. Still had to haggle a little bit when it came time to actually agree on the bottom line, but I didn't feel pressured or rushed in any way, which was very nice. I feel like I got a great car at a great price. I would definitely go back again.

E

evansj0

Apr 5, 2016

Star icon

Great job St. Augustine team you have impacted my life in a positive way, I will refer other customers to your dealership. I am really impressed with the eletronic payment options offered by your company. The follow up by Jopse Revron was excellent and he made several suggestions to maintain the quality of the vehicle, very knowledgeable about the operation of the Santa Fe Sport vehicle. I AM IMPRESSED WITH THE PROFESSIONALISM

W

w.harrell2063

Apr 4, 2016

Star icon

Great salesman Donnie Cummins, very friendly people, great service Dept, very poor customer service when making calls to dealership. Don't return calls or follow through with promises. Need a little more courtesy after the sale!!

P

PackerLady

Apr 4, 2016

Star icon

I must say I really wasn't anticipating finding a vehicle since my needs were very specific and my financial situation very tight. But to my surprise I finally found a dealership that says what they mean and means what they say. I had the pleasure of working with a professional staff who were courteous and listened to me. Shawn did a great job of listening to my wants, needs and concerns. He suggested 3 models that he felt would meet the desired vehicle I was looking for. I was able to take my time and look at all 3 models while Shawn patiently explained the different features and pricing for each model. Once I settled on a model he suggested a test drive. I really enjoyed the Sante Fe Sport. Shawn gave me several options and trim models to choose from Never did I feel pressured or hurried. I left the dealership went home and did some more research and compared all the vehicles that I had looked at that day (five dealerships in all). Needless to say I went back the next day and ended up purchasing the vehicle I wanted. There wasn't much negotiation, since I had said what my payment needed to be and what I had to get in on my trade. Yes, there was a couple trips back and forth, but it was very reasonable. In less than 3 hours I walked out with a gorgeous vehicle. I had a great experience with everyone on the staff. I would highly recommend Hyundai of St. Augustine. Shawn Hays was great. He is very easy going and really listens to what you want. Most of all, there is no pressure to buy or to settle for an amount that you don't feel comfortable with. I will definitely be going back.Debbie

K

knana626

Apr 3, 2016

Star icon

We had a wonderful experience at the Hyundai dealership. Leon was great, he worked tirelessly with us until we were completely satisfied. The whole team was professonal yet riendly and we love the car.Thank your Hyundai of St Augustine. James and Karen Garcia

K

k26lim

Apr 2, 2016

Star icon

I highly recommend Hyundai of St Augustine. Friendly and Professional staff. No pressure, no pushing or rushing. Very helpful in finding the car we were looking for.

R

russgren

Apr 2, 2016

Star icon

I had a great experience buying my new Tucson at Hyundai of St Augustine. My sales reps were Leon and Chris and were very knowledgeable and friendly. Definitely no high pressure sales from these folks. My wife and I love our new Tucson and would definitely recommend them to all our friends and family.

S

sanazarintl

Apr 1, 2016

Star icon

We worked with Mr. George Afleje to purchase a new vehicle and he did a great job. He drove us around in several different models until we found one that we liked and went above and behind to make sure we were satisfied with the model we ultimately selected. He even insisted on bringing the car to us at home since we had been at the dealership for a while. Will definitely recommend George and the Hyundai dealership to all friends and family looking for a new car.

DJ

Don Johnson

Mar 31, 2016

Star icon

I found the dealership and my sales Person, Jose Reveron, to be very professional with no high pressure hard sell tactics which seem to be prevalent with many dealerships. Jose demonstrated the vehicle with all it features so I understood the features and the benefits. It was a very pleasant experience with good pricing for the Santa Fe I chose.Jose located and mailed back to me my very nice sun glasses I had left in my trade. I would recommend Jose and the dealership to anyone looking for a great Hyundai vehicle,

J

jwentzel0

Mar 31, 2016

Star icon

very friendly and knowledgeable. Took extra time to make sure that I understood all the new safety features installed on this vehicle. I would recommend this dealership.

S

scott25

Mar 30, 2016

Star icon

Randy Selph took great care of me and provided me excellent service, attentiveness and price. This is my second time leasing from Randy and will return again once this lease is up.

G

gatormama1995

Mar 28, 2016

Star icon

After having to replace my vehicle after having my previous one totaled in an accident, I opted to by another Hyundai Tucson. Since I was still pretty upset about my accident, when I contacted the dealership, by phone, I was reassured on EVERY aspect of the purchase. My sales consultant, George Aflleje, was a perfect gentleman, very informative, likeable, and a man of his word! They delivered my vehicle, sight unseen, and I was not disappointed!! He went over all the paperwork, thoroughly, and was just as thorough in going over the information about the vehicle and how everything works. I will definitely recommend George Affleje and St Augustine Hyundai for ANYONE looking to purchase a vehicle. I have NEVER had a more pleasant experience in purchasing a vehicle, EVER!!!.

M

maxwelolson141

Mar 28, 2016

Star icon

This dealership was very clean, friendly and professional. I will refer anyone asking to this dealership with no doubt. I was in and out in one afternoon and was not brought to any vehicles I would not have been interested in.

M

mayhue80

Mar 28, 2016

Star icon

Dealership's efforts to deliver what we wanted in a vehicle were above and beyond expectations. Although we spent most of the day there, the end result was well worth the wait. The coffee wasn't that bad either.

MB

Mr Bill

Mar 26, 2016

Star icon

Prior BMW/MB driver convincingly leased a new Genesis by Leon Levit recently. Absolutely love it and would highly recommend the Genesis, Leon, and St Aug. Hyundai to all buyers. Leon was my first phone contact and he patiently followed up until I visited the lot. No pressure - just useful timely info. He expertly handled all phases of the sale, paperwork, and delivery. I felt I got an excellent value for what I am paying. Leon handled a slight problem after delivery very nicely and I feel he will be my go to guy on future issues, if any. Paul in Sales and Dale in Service were also very helpful, friendly, and kind.Check out and drive a new Genesis at this dealership- you'll be amazed by it all!Mr Bill - Palm Coast

J

jwcrocker

Mar 25, 2016

Star icon

Great buying experience. Very impressed with the Santa Fe. Styling and features are outstanding. Dealership was so helpful and knowledgeable. I was well taken care of through the entire buying process.

B

bknytam

Mar 25, 2016

Star icon

If you are looking for a vehicle this dealership is the place to do it! Courteous, professional, zero haggling!!! I cannot say enough wonderful things about this staff. I even hugged the salesman Kosta and the finance manager Jack...I'm from Brooklyn we do not hug salesmen!!!! That should tell you they were more about the customers than their own needs or commissions. That is extremely rare in their business. Get a car today and get it from them!!! Tell them Tamela sent you!!

B

brownnana54

Mar 25, 2016

Star icon

Great and seem to be honest, we'll see how things go with maintenance. My daughter has bought 2 Sonatas and been impressed with the service

D

D_Lee1014

Mar 23, 2016

Star icon

Im astounded with the service here at Hyundai Of St. Augustine. Michael Early was excellent in his service I recommend any and everyone coming here.

C

ctborg

Mar 22, 2016

Star icon

From the first time my wife and I walk in to the dealership, everyone was kind and nice to us, and didn't push to buy!!!!

M

meka

Mar 22, 2016

Star icon

The whole process was quick, professional and outstanding. I would return to purchase again and I look forward to working with your dealership for all my car care needs.

M

mikes

Mar 22, 2016

Star icon

Paul Smathers is not your typical car salesman. Talking to Paul is like talking to your neighbor. This is the second Sante Fe Sport we have leased from Hyundai of St. Augustine and both times it was Paul who helped us. Not only do we consider it a great vehicle but we also feel that this dealership is top notch. Paul again made the process very simple for us and guided us through the various options we had with the lease end on the first vehicle. We also brought our daughter to see Paul and she received the same great service and support from him. I highly recommend talking to Paul and Hyundai of St. Augustine before making your next purchase / lease decision.

M

mkellid77

Mar 22, 2016

Star icon

Paul Smathers made my recent car buying experience by far the best I've had. I had recently been in an accident and totaled my car. I use my car on a daily basis for work so getting a new car was a top priority. Paul was very accommodating and made the entire experience relaxed and comfortable. Paul and Jack worked together to get the payment, APR, and all extra options options I wanted and still stayed with in my budget. I would highly recommend Hyundai of Saint Augustine for a excellent car buying experience!

T

TC16

Mar 22, 2016

Star icon

Great customer service and no hassle. Leon was great with listening and putting me in the vehicle that I wanted even though it took some time for me to reach this location. He was honest and upfront. He went over and beyond to make sure I secured the vehicle I wanted. I believe Jack in finance sealed the deal. He was quick and efficient. Thanks. I spoke to the other guys in the office as well. They had great customer service and they were courteous as I waited for my vehicle. Thanks Leon for a great buying experience! See Leon to purchase your next vehicle.

K

kurt.kwakenat

Mar 17, 2016

Star icon

Had a fantastic experience at Hyundai of Saint Auguatine. My wife and I love our new Tuscon! Can't wait to go back and look for our next vehicle.

M

marthabuck7

Mar 16, 2016

Star icon

Take a test drive with George and get a sight=seeing trip at the same time. I drove two different models and George was excellent at directing me, putting me at ease, and explaning new features with which I was not familiar.

K

krojas233

Mar 16, 2016

Star icon

demetrius was a excellent person to work with. he sold cars to my dad and myself and he was very patient and kind to my dad. he really is what a car salesman should be

T

TamekaS

Mar 15, 2016

Star icon

Leon was awesome from the beginning to the end. I started with a phone call and by the afternoon I was in a vehicle I wanted. The paperwork was painless and quick. I would definitely recommend any of my family and friends to this dealership.

S

susangoldberg416

Mar 14, 2016

Star icon

The dealership was very nice to work with. My salesperson Demetrius did a fantastic job. I would recommend both Demetrius and the dealership to anyone shopping for a car.

M

mermaid16

Mar 14, 2016

Star icon

Most of the work was done over the phone with George who met all of our needs before even meeting us in person so we could get exactly what we wanted. This was an excellent experience when buying a car is one of the more stressful things you can do.

GC

GA car buyer

Mar 13, 2016

Star icon

Drove down to St Augustine from Ga, to look at vehicle we saw online. Salesman FINALLY returned my call from the day before as I was driving there. My wife didn't like that it didn't have a few options, told the salesman we weren't interested. He insisted on running numbers...I told him I had a check, and after several trips to manager's office, he finally came back with a LOW trade in number and a paper with financing options...??? Had enough, and left. Salesman called me after we left, argued with me, explained everything he "did" for me, and suggested I look for a different type car that I could afford. Excuse me....don't assume that because I didn't want to pay $24k for a car you advertised for $17,900 that I can't afford it. My check from the Credit Union was for up to $35k.Your typical salesman antics, insults and stupidity cost you a sale and lost a returning customer, because I will NEVER return to your lot again. My experience here 6 yrs ago was alot different from now, which was the only reason I drove the whole way from GA.

K

kca

Mar 13, 2016

Star icon

Paul Smathers made this the best and easiest car buying experience I've ever had! I got a great deal and incredible service. Jack Mcquain was wonderful to work with too. Hyundai St. Augustine has a great team of people and they have created a culture that is built on respect for the customer. I'll definately be bringing my family to Paul for their next cars!

J

jdavis

Mar 11, 2016

Star icon

After reading reviews of other Hyundai dealers in Jacksonville I chose St. Augustine for their dealer ratings and reviews of the no pressure sales. Well they lived up to every word I read. I really didn't think I would be able to get what I wanted for the price I was looking for but Mike Sadowski made it happen. I went in on a Sunday around 1 and by 5 I was headed back to Jacksonville with my 2013 Sonata. I love this car. Thanks for the pleasure of doing business with you guys and I will for sure be a repeat customer.

LH

Loyal Hyundai owner

Mar 11, 2016

Star icon

We had an amazing expirence at Hyundai of St Augustine. Our sales associate, Paul Smathers, treated us like family. He was courteous, patient and professional. We told him what we wanted and our budget, and Paul found us the perfect car. Thanks for such a wonderful buying experience!

C

cpsteinell

Mar 11, 2016

Star icon

Good dealership. Straight forward, no pressure, direct, courteous, responsive, accurate, delivered exactly what was promised, what we expected and what we wanted. Enjoyed purchasing from the guys at Hyundai of St Augustine.

D

duemmelan

Mar 11, 2016

Star icon

George was a wonderful salesperson. I am verythingful to have choosen this particular location for my first new car purchase. Great team! Everyone I worked with was above and beyond expectations!

E

elaineroman

Mar 11, 2016

Star icon

We drove three hours from Dade City to St. Augustine to purchase our vehicle from this dealership because of the phone conversation we had when we called inquiring about the 2016 Sonata. We made several calls that same day to dealerships that were much closer to us and that had the same exact car. We liked the professionalism and straight forward answers we received from Hyundai of St. Augustine. We felt that they were sincere and honest. Kosta Milosevic was friendly and knowledgeable and wanted us to be comfortable and happy with our purchase.

S

Staugybill

Mar 11, 2016

Star icon

I recently purchased a used 2013 Santa Fe Sport with the help of associate Paul Smathers. After visiting a few other dealerships in the area, it was refreshing to deal with Paul. He was very helpful, accommodating and informative on any of the vehicles we test drove. Not once did I fell any pressure to make a purchase.Very satisfied with the purchase and will be a repeat customer!

T

twin7658

Mar 11, 2016

Star icon

Buying a car at St Augustine Huundai was a very comfortable experience. Paul Smathers was very knowledgeable about all Hyundai models and the company. He is very kind and patient with all of our questions. I have already recommended him twice today. I will continue to do business there.

S

strickland.tonja

Mar 10, 2016

Star icon

Everyone was knowledgeable & helpful. I received the perfect amount of assistance for my needs. My experience was perfect & I love my new car. I will definitely recommend St. Augustine Hyundai to others.

HG

Happy granny

Mar 10, 2016

Star icon

I dealt with Leon Levit and he made me feel very much at ease. Got a good price on my trade in. Went above and beyond in getting me into my new car. Also all the others who helped , Mr. Mike and Mr. Jack hats off. Good dealership to deal with

J

Jc1977

Mar 8, 2016

Star icon

They were friendly and helpful. I got a fair deal on a great car. Overall a very pleasant experience and I would reccomend them to anyone.

HS

Happy St. Augustine customer

Mar 5, 2016

Star icon

Leon Levit was very knowledgeable about the 2014 Hyundai Limited that we bought.He was also very accommodating by explaining everything to us, as well as our daughter who was away at college! Eddie Brooks and Joseph Cassata in financewere very professional and helpful.

IC

Infrequent car buyer

Mar 5, 2016

Star icon

Ron was a pleasure to work with and made our buying experience very good. Everything went smoothly and quickly and he did a great job working with our schedules around the holidays. Would definitely send anyone to him if they are looking for a new car.

T

TonyM

Mar 4, 2016

Star icon

Mike was very pleasant to work with and we felt we could trust him (something that's rare in car sales) . Although we didn't make a purchase we feel the prices were reasonable, the cars clean and will consider doing business with them in the future

S

Shaunte23

Mar 3, 2016

Star icon

My experience with Hyundai was excellent! Mike accommodated my every want and need. He made sure I road off in style with fantastic car, and reasonable payments. I would highly recommend family and friends. Thanks Hyundai of St. Augustine !

S

Slim904

Mar 2, 2016

Star icon

It's was a best experience for me. Micheal was a great consultant he works fast and will get you in a car that's best for you.. And I would recommend anybody to come and talk to him whenever you are available.

T

tlroberts

Feb 29, 2016

Star icon

This was the most painless auto buying experience I have ever had. Was not looking forward to this at first, but from the very first encounter I was treated outstanding. No pressure, sales staff listened to my request and delivered. Thanks to entire staff.

W

watchmystyle

Feb 23, 2016

Star icon

Jimmy Feliciano, sales manager for Hyundai of St. Augustine (St. Augustine, Florida) has renewed my faith in Hyundai.We had a minor accident in Miami, had to get home to St Augustine, so we had to leave the car in Miami at Kendall Hyundai. We couldn't get Kendall Hyundai to help us so in desperation I went to St. Augustine Hyundai to see if they could help me. I spoke with Jimmy Feliciano, told him my plight, and he immediately got on the phone to try and locate my car. He made so many phone calls but was unable to reach a human at Kendall Hyundai. He then called other Hyundai friends in Miami. Finally, he was able to talk with someone at Kendall Hyundai to verify that my car was indeed there. Jimmy then sent a truck down to Miami to pick up my car.When the car got back to St. Augustine, the Service Dept. told me that I only needed one tire (Kendall Miami told me I needed two tires). The service department treated us wonderfully.My car was repaired by Hyundai in St. Augustine and I finally got it back on January 13.How can two dealerships within the same company operate so differently?

G

GBITTLE29

Feb 23, 2016

Star icon

I had a great experience and would not go anywhere else to buy a car. And that says alot since I live in new york. Best dealership I have ever delt with.

J

Jozsi83

Feb 22, 2016

Star icon

Very helpful and has a great costumer service! Nice people . They will give you what you want, not something what you don't need! Nice job Hyundai of St.Augustine!

M

mandy

Feb 22, 2016

Star icon

Wonderful experience!! Michael Early was wonderful, had me in a car an on the road within a hour an a half of arriving to the dealership!!

B

Barb

Feb 22, 2016

Star icon

Michael and others on the team with him ,didn't stop until I drove away from the dealership with my car,Michael is a very caring aim to please young man

A

Abibbs

Feb 20, 2016

Star icon

Loved this dealership! Especially Leon! He had the car ready with the ac on and everything. Test drove the car and fell in love right away! We were in and out with out a problem! Love my new car! Definitely see myself going back and getting another car from them in the future!

P

PrettySmile

Feb 17, 2016

Star icon

I never thought that I would have gotten a car today at all. Mr. Early helped me out a lot and made sure I got the car I wanted! He even stayed late to make it happen!!!!!

C

Carguy123

Feb 16, 2016

Star icon

I enjoyed working with Leon on the purchase of my 2013 Genesis, it has been a great car so far and I would recommend Leon and the dealership to family and friends!

D

DEBLOWE0973

Feb 16, 2016

Star icon

This is the 2nd car i have purchased from this dealership. Both times i have worked with George. He has always made me feel like i was getting the best deal;very honest and friendly. I always recommend George to my family and friends.

M

MARSHCOMBS

Feb 15, 2016

Star icon

Our salesperson, Anthony Ziff, went the extra mile to make sure we were satisfied with our vehicle purchase. The dealership really stood behind their promises. There were some minor scratches on the vehicle and they perfectly repaired the blemishes. Hyundai of St. Augustine made sure to render a loaner vehicle for us while our new vehicle was serviced. Excellent dealership and highly recommended!!

D

david1234

Feb 14, 2016

Star icon

We are so pleased with our new car. Michael was great so easy to work with.He understood were I needed to be payment wise and he honestly got me in that exact number. Eddie in finance was great also. He did not try to push anything on me that I did not need. What a great experience. We are returning customers so glad we stopped in. Thanks guys.great job.

B

Bhappy

Feb 13, 2016

Star icon

Leon Levit made buying a new car an awesome experience! We enjoyed working with Leon his honesty and knowledge can't be beat. There was not a moment talking to Leon that I felt pressured in any way to purchase a vehicle. It was very clear that Leon enjoys his work and wants everyone he deals with to walk out happy. I would recommend this dealership to anyone looking to buy a new car! Thanks Leon your the best!!!!

F

fordcarpurchase

Feb 13, 2016

Star icon

Looking to purchase a new car, went to a few dealers and got the run-a-round. As the last dealer for the day, stop at Hyundai of St. Augustine. Mr. Jose Reveron was the sales person that worked with my wife and I. gave us a straight price, offered us all the incentives that we were entitled to. We purchased the car and the whole experience was extremely pleasant from sales to finance.. Would recommend this dealership again.

I

IMZANO

Feb 13, 2016

Star icon

i enjoyed working with George. He was very thorough and answered all our questions. I enjoyed that there was no pressure to buy. I do not like to go to a dealership and have someone breathing down my neck and trying too hard to sell me the product. George was calm and didn't oversell.

T

thuss0307

Feb 12, 2016

Star icon

Love this place, service is excellent. Would recommend to anyone. Leon was fantastic to work with. This is our second car we've purchased from this dealership and have yet to be disappointed. Thanks for your service!

M

Maxb

Feb 12, 2016

Star icon

I definitely recommend Hyundai of st-Augustine for anyone who would like to buy a new car. People are really great they are here to help you get what you want.

A

Awil90

Feb 10, 2016

Star icon

I went to Hyundai of Saint.augustine to car shop,and this is when I met Mr.Michael Early in the sales department. He has been very helpful with my car shopping ,because I was unsure the type of vehicle would fit me ,and my budget. Not once I was pressured into making any deals that day. I finally did make my decision with his help on a brand new car that I love and wouldn't trade it for the world. Michael was great

T

Todd

Feb 10, 2016

Star icon

Drove my Genesis 5.0 from DC to Ponte Vedra and got caught in a rain storm. It was so hard that the calibration went off for all the safety features. Brought it into a dealership that I never even knew existed. They told me exactly how long the wait was going to be and they delivered the car back to me fix in the right amount of time. Also had the car delivery washed just like I bought brand new from them. If ever find myself back in this area and need Hyundai this is the place I will call.

V

VALERIEDISCIASCIO

Feb 9, 2016

Star icon

I felt a little rushed may have been my own fault went with a friend who thought about purchasing a car also spent more time with her.l and she didn't end up getting one. Everyone was helpful. One thing that bothered me was my salesperson was making dr appt for his daughter, (I understand the circumstance but it just felt like I wasn't the main priority.)on the phone while with us. Other than that he was very helpful.

N

necia34

Feb 9, 2016

Star icon

Drove from Jacksonville to St. Augustine to purchase the car as it was a much better deal here. Leon was funny, cordial, respectful and very helpful. He took the time to explain everything in a clear and concise manner. I would definitely recommend this dealership to everyone.

M

MRS

Feb 7, 2016

Star icon

Leon was wonderful. He is an excellent communicator and replied to emails and text messages promptly. My car is exactly what I was looking for. Financing was easy and quick.

M

mec

Feb 6, 2016

Star icon

Stopped in to look at a used truck and was greeted by Leon. He was friendly and courteous. He filled the truck with fuel so we could drive it but there was never any pressure to make a purchase. However, after a short and painless negotiation we agreed on a price and signed the papers. He had the vehicle cleaned up and we picked up the next day. Leon also helped us get a second key made by a vendor who regularly stopped at the dealership. This was the third vehicle purchased there. I wouldn't hesitate to work with Leon again.

R

ROBBYPARKER.IV

Feb 6, 2016

Star icon

I just recently purchased a vehicle from the Hyundai of St. Augustine and am very happy with the end result. I got the vehicle I wanted and at a very reasonable price.

F

FriesenFilly

Feb 4, 2016

Star icon

The service I received from Leon Levit in purchasing my new car was excellent. All my questions were answered in a professional and easygoing manner. All the car's features were explained to me thoroughly. I had to trade in two cars and this was made easy for me. I brought in the first car and while there Leon did most of the paperwork. I even got to pick out my new car and took it for a test drive. Then Leon drove me home (26 miles). The next day I brought in the second car and was out of there in no time. Outstanding service!! There was absolutely no pressure of any kind to buy a car I was not looking for.I would never go anywhere else for buying a car or having my car serviced. Durken Gill

G

Gramps

Feb 4, 2016

Star icon

Since 2008 I've been sending people to Hyundai of St Augustine to buy. When I went looking for my own personal needs, they had what I wanted. Done deal, Great!

B

BKRAMER67820

Feb 3, 2016

Star icon

Excellent purchase experience. This is my 4th vehicle from this dealership and I have been very pleased with all of the purchases. Highly recommend this dealership.

B

baileyrl

Feb 2, 2016

Star icon

Jose is one of the greatest salesmen you would ever want to do business with. He takes the information you give him and works on the deal for you. Without a doubt one of the BEST car buying experiences I have ever been through. Saw my car in within a couple hours I was driving that beauty home!We are a Hyundai family, this is the third in our family, two Santa Fe and my beautiful - luxury Genesis.Two of our best friends each have the Tucson

K

KELHISU77

Feb 2, 2016

Star icon

Jose was absolutely outstanding. The paperwork was smooth as could be upfront. The manger came back with a range that was acceptable, it was the finance area that change up the process. Now that the consequence of my not thinking it out has hit me. How can a person maintain 12,000 miles in 39 months.Three years plus. Only snag in an otherwise very satisfactory process. I love the car. To bad I can barely drive it.

F

FISHERJ26

Feb 1, 2016

Star icon

The overall experience was quick with clarity provided on each step of the process. I would recommend showing up a little bit earlier in the day so the end of the day isn't a rushing factor when you want time to make a decision. Otherwise, I explained what I wanted and they had a vehicle in my price range that came very close to what I was looking for.

F

FIVEATORANGE

Jan 27, 2016

Star icon

I like this Dealership and everyone that was involved in the sale of my car. Demetrius made sure to be there at the time we were to meet . He has a very positive attitude and answers all of me questions . I also think that Jose did a great job explaining the car to my daughter. Andrew did not seem to mind at all when I just walked in with last min. questions. He answered with a smile . These three people are the reason I shopped around and then came back to Hyundai of Saint Augustine.

G

Graycie0628

Jan 27, 2016

Star icon

I would definitely recommend anyone to Hyundai of St. Augustine! I have had some unpleasant car shopping experiences in the past, so I was not too excited about having to shop for a new car. However, I was extremely impressed with Paul! He was very friendly and enjoyable to talk to. He made what I thought was going to be a mundane experience, fun! I was not 100% sure I wanted a Hyundai, even though I've heard nothing but amazing things about the company. The experience I had with Hyundai of St. Augustine made me want to become part of the Hyundai family. I did not feel hassled or pressured in anyway, except from my family who loved the Tucson :). I was given an amazing price right from the start, and they worked with my budget. Jack who helped us with our paper work was also a great guy! You need to come to this dealership! It is quite an experience! Have fun! Thanks Paul and Hyundai of St. Augustine!

T

TLWOODBURY

Jan 27, 2016

Star icon

We were very pleased with the professional service we received from Shawn Hays. He kept us informed every process along the way. We will definitely share our experience with others and recommend Shawn.

T

TORSTENKUHN

Jan 27, 2016

Star icon

Excellent experience working with this dealership. They were very willing to listen and to negotiate to get the deal made. Jose and Randy are both very professional.

D

DSLIKER927

Jan 27, 2016

Star icon

I would highly recommend Hyundai of St. Augustine! Very warm, friendly, knowledgeable staff - they know their product. No pressure during the sales negotiations-very upfront, honest & willing to work with me. Jason Collins made sure I was purchasing the exact color/model I wanted; Jack Mcquain in Finance thoroughly explained the terms of the financing, ensuring I was comfortable & understood the terms. I was contacted afterwards by Jason to make sure I was satisfied & happy with my purchase. This dealership ensures customer satisfaction.

K

KSTUMLER430

Jan 26, 2016

Star icon

Phenomenal sales team and finance team. Got the car I've always wanted (2016 Hyundai Tucson Limited with all the bells and whistles) with a fantastic deal! Wouldn't go anywhere else for a new car!

R

ROBERT547

Jan 26, 2016

Star icon

Leon was was a great person to deal with a no nonsense guy that took care of our every need. Low pressure no rush and we drove the new car out in a total of 3 hours, from start to finish.

S

STOKES_SHELBY

Jan 22, 2016

Star icon

We made a deal and agreed on certain terms, The only reason i bought the car was because we got in down to what my budget could afford. When we got to the finance office Jack Mcquain, It was getting close to closing time and everyone was trying to get home. Before making it down there the terms agreed was 420 a month, 2.9 Interest rate and 26 thousand and something for the car out the door, Well after meeting with Jack the rates changed.... Monthly payment is now 437 at 5.8 interest rate and i paid 27 something for the car.... Jack said that it would change tomorrow when hyundai got back with him, NEVER NOT ONCE thru the whole experience were we told that 4,000 had to be put down to get my deal!! But after calling Jack the next day that is what he told us and that there was nothing else they could do.... If i would have known all of that i never would have purchased this car in the first place. We made a deal that i could afford and now i have to worry about money because those are not the terms we agreed on. Your salesmen staff was absolutely amazing and helped me out alot but your finance department is horrible, and should explain all terms if things are not going to be as they were promised... Im very upset with how things were done in the finance department and i would not buy another car from this dealership. If i would have known it was going to end that way i would have saved my 2 hour drive and just bought one from a local dealership instead of driving 2 hours to get ripped off the deal that was promised to me.

R

RUSTYNORTH

Jan 19, 2016

Star icon

I never felt like I was being sold a car I felt like I was being helped in buying the car of my dreams! Thank you George

R

RASCHWINGER

Jan 19, 2016

Star icon

Shawn Hays was a pleasure to work with. He listened to what we were looking for, and helped us find the right vehicle with no pressure. Our experience was stress free and not what we are used to from a car dealer. Would definitely recommend Shawn and this dealer to anyone looking for a new car.

C

Chengjun

Jan 18, 2016

Star icon

Hyundai of St Augustine provide me with satisfactory services. The vehicle condition of the car is very good. I think I will recommend Hyundai of St Augustine to my friends if they want to buy a car.

H

HANNAHMARIEGARNER

Jan 17, 2016

Star icon

Found exactly what we were looking for quick. Gave us top dollar for our trade-in and has been easy to contact after the sale for questions. Not pushy or trying to swindle us out of money. Will be back and we love our Sante Fe Sport!

C

Captherb

Jan 15, 2016

Star icon

Every dealership should be this good. Great deal, terrific experience. From the salesman, who explained all the models we were looking at with the option,to the signing of the contracts, very easy, and fast. No pressure.

M

Mel123

Jan 14, 2016

Star icon

We loved the customer service and buying experience at Hyundai of St Augustine. Leon was great and our daughter loves the car. We would recommend this dealership to anyone looking for the perfect vehicle.

B

Boomerbayb

Jan 13, 2016

Star icon

This dealership defines excellence. Impressive at every step in the leasing process, including time spent to "work" with me, options available, and knowledge of their product. Top drawer, top notch staff, management, finance and vehicles. Outstanding.

A

ARKY41

Jan 11, 2016

Star icon

They work hard to make a pleasant experience. Clean dealership with plenty of automobiles to select from. Experienced and friendly staff. A very low pressure and pleasure experience.

B

BEBENOLE

Jan 11, 2016

Star icon

My experience with this dealership has always been very positive. This experience was excellent. The salesman I dealt with was very professional, knowledgeable and efficient in the use of my time. I felt he was very honest and displayed integrity throughout the sale.

B

BOBPRITCH

Jan 11, 2016

Star icon

very professional. from start to finish. this is the second car we bought here at St Augustine Hyundai, and we will buy here again...great dealership

K

king1031

Jan 11, 2016

Star icon

This is my 4th vehicle purchase with Paul. He knows I do my research and always does his best to make sure we make a deal that is beneficial to everyone. I always recommend him to anyone who is looking for a new vehicle and will continue to do so. Also, the finance department is fast and efficient and, unlike some dealers, does not try to hard sell you on add-ons.

K

KATHY1219

Jan 8, 2016

Star icon

Shawn Hays was very friendly and knowlegable of the cars and pricing. It was very busy that day so I had to wait a little longer than usual. Shawn had a couple of customers so he didnt have a lot of time to go over the radio system with me. I really did like him and would definitely come back to purchase my next car.....

N

Neondreams04

Jan 8, 2016

Star icon

I just purchased a 2013 Hyundai Veloster today and couldn't be more impressed with my Sales Rep Jason Collins, who went above and beyond to make this purchase happen for me along with the finance rep. These two gentlemen fought tooth and nail for me. Their professionalism, persistence, and dedication to me as a client was unprecedented. I highly recommend Jason and his team of colleagues to everyone for their vehicle purchase needs.

T

TICKTOCH

Jan 8, 2016

Star icon

A great experience at a car dealership. thedealership in Saint Augustine should get a five star rating. It's not often that you can purchase an automobile and get this type of service.

P

porcupine50

Jan 5, 2016

Star icon

Ron was very helpful in getting us the car we needed for my mom. He's very upfront and honest and he even fed us when we were waiting for the financing department. I'm so glad we went to this dealership even if it's farther.

L

LEO.LEVIN

Jan 2, 2016

Star icon

Saved over $5,000 with no hassles or haggling - very easy purchase - very professional staff. Would definitely recommend Hyundai of St. Augustine to anyone looking for a new car.

R

RLL

Jan 2, 2016

Star icon

Hyundai is making a great product ... reliable (100,000 mile warranty) ... Safe (5 Star Crash rating) ... Value ... (Go compare an Elantra Limited to products costing $10,000 and more) ... and Style (The Elantra's fluid design and detailing is exceptional. Compare the fit and finish too).Then comes the Sales experience. This is my second car from Paul Smathers. Paul is a Product Specialist that really knows his product, listens to your wants and needs, and really helps you select the car that you will be comfortable with for as long as you want to own it. Next December, when the lease on my other Hyundai finishes ... my wife and I are going back to Paul ... no if's, and's or but's about it!And ... who would every think you would like dealing with a finance guy? Try Jack Mcquain. Fast, Efficient, Helpful!Andrew DiFeo, the General Manager has put together a different kind of dealership. Hyundai of St. Augustine is a model for the car industry. Andrew has worked hard to create a comfortable 5 star atmosphere from product to every touch point of customer interaction.You may choose not to buy a Hyundai product or buy from Hyundai of St. Augustine, but our experience based on buying a lot of cars over the last 50 years, is that Hyundai of St. Augustine is a darn good place to start.

J

Jnfl93000

Jan 1, 2016

Star icon

Thank you Kelvin for getting all the streaks removed from the hood of my car. Streaks have been there every since I got the vehicle in Jan 2015 when the hood was supposed to have been clay barred. Streaks were very noticeable to many people and would question me as to what caused the streaks. Great Job and I appreciate your knowledge.Rick

W

WILLIAMSTORTS

Dec 30, 2015

Star icon

This has been my third Hyundai from this dealership, and and have been very happy with my experience as usual. They also have a great maintenance department.

A

ANJOMICRU4

Dec 30, 2015

Star icon

I picked Hyundai because I am satisfied with their cars and still have my 2001 Elantra.I have used their service department for my vehicles and they let you know if there is a problem.

A

Aherring1

Dec 29, 2015

Star icon

This is the second car I've gotten from Hyundai of St. Augustine and from Paul Smathers! You couldn't ask for better service! Paul always goes above and beyond to get the right deal! He's very laid back, sincere and genuine, I will always buy cars from him. The dealership is awesome too!

C

CGRANOVSKI

Dec 29, 2015

Star icon

10/10 would recommend. Demetrius is the best. Sales manager was also helpful and professional. They worked hard to make a deal that worked for me.

S

stanfield

Dec 29, 2015

Star icon

As stated above, we were treated very professionally. I would definitely recommend this dealership as well as the sales person associated with our purchase. The service department from our past experience is also the top of the line.

F

FRANZ36

Dec 28, 2015

Star icon

Paul Smathers was friendly, knowledgeable and efficient in meeting my needs. No pressure and willingness to make the right car available for a test drive.

DW

Diane Warren

Dec 27, 2015

Star icon

For the third time, I have elected to buy a vehicle with Hyundsi of St. Augustine . They gave my son the opportunity to own a great vehicle at a greAt price and most importantly , the chance to build credit for his future. Such an amazing team from my salesman, Leon Levit to Jack, the hardest working finance manager. Thanks so much for helping us build a lifetime of memories. Diane Warren

H

HEIDIPAULSANDERS

Dec 26, 2015

Star icon

From the moment we arrived, til the moment we drove off with our new Santa Fe, the folks at Hyundai of St. Augustine made us feel like family. Mike got the ball rolling by finding out or needs, and getting us set up in a vehicle to drive. He got a little busy so he handed us off to Randy. From there things only got better. He worked hard to get us the deal we needed, and even offered up some of his lunch to my wife. She was 7 months pregnant, so it was really appreciated. Jimmy worked on the deal for us, got us a fair price on our trade in and located and secured the vehicle we wanted at another dealer. Joe did an outstanding job for us in finance. We realized after we left that there was a Veterans rebate that we qualified for, he fixed the paperwork, and had even been able to get us a better finance rate. When we arrived to pick up our new Santa Fe the paperwork was ready, and he brought us straight in. 10 minutes later we were out to look over and learn the features of the new car. A heartfelt thank you is in order to all at Hyundai of St. Augustine. Looking forward to our next purchase experience.

V

VAIOEI

Dec 24, 2015

Star icon

I gotta say, I'm in love with this dealership. The professionalism and friendliness is just the right amount each time. Whether I'm there for service or in this case, to purchase a new Hyundai Elantra, everyone has your best interest in mind - no matter what.Ron Copeland is a commendable sales person, with a ton of great information and will always take the time to find you exactly what you are looking for without going over the top.Andrew DiFeo is honest, assertive and truly wants to provide a safe environment for you and your vehicle.Cheryl Buck has always been so nice and attentive - I have never enjoyed calling a dealership to schedule service so much.Together, even those I haven't had the pleasure of meeting - Hyundai of St. Augustine has got it figured out!

M

MONTY.CAMPBELL18

Dec 24, 2015

Star icon

AWESOME.......I would highly recommend this dealership to anyone that is in the market for a vehicle. They really do a great job making sure that your experience with them is best.

M

markstinson

Dec 23, 2015

Star icon

This was and easy and enjoyable experience and our second new Sonata.. Our salesman both times was Paul Smathers he really does care about getting you the best deal possible.. Can't thank you enough Paul..

D

DHAPPEL56

Dec 22, 2015

Star icon

as usual all went extremely well. always courteous and friendly. Jimmy Feliciano as always did an excellent job of meeting my needs. Randy Selph did a great job as well.

R

roncoryfl

Dec 22, 2015

Star icon

Jose and George assisted me with a painless TrueCar sale. They focused on securing the right vehicle vehicle and made the process super-hassle free.This is how car buying should always work.

S

Sully940

Dec 22, 2015

Star icon

Came in for test drive on Tucson in anticipation of Sante Fe lease ending in April 2016.Although the test was impressive we wanted to wait to make another lease. We then discussed future needs with Paul who patiently listened to us about problems anticipated with our son's car. He showed us a great year end deal on a 2015 Sonata which we wound up purchasing. We can now provide our current car for our son. Problem solved!The entire process was handled in a friendly, courteous, and professional manner. Truly and exceptional experience from beginning to end. Congratulations on a great operation. We will be back!

S

SonataDriver

Dec 21, 2015

Star icon

Brought my Santa Fe in for service and left with a new Sonata instead. My husband and I were looking to have lower monthly payments so trading in the Santa Fe for the Sonata made sense for us. Jose and the team at Hyundai worked to get us at the price point we needed and getting a quality vehicle.

G

GAMEKID88

Dec 21, 2015

Star icon

The main thing with this dealership is that they are not that pushy when it comes to selling cars. They are customer first. They knew I wanted a Genesis and didn't try to get me in something else. The purchasing experience was fast and I was out of the door in no joke less then an hour. Great place!

J

jjregan

Dec 21, 2015

Star icon

We originally want to buy a 2015 Hyudai Elantra. We got an initial quote fromHyundai of St. Augustine and it was OK but not what we thought we shouldbe paying for a 2015. We sent them an email and told them we were no longerinterested in buying right now. GEORGE AFLLEJE who had been out the day beforecalled us. He was great. He said he would do whatever it took to make us happy.He quoted us a price for a 2016 Elantra that was not the basic economy model, but one that had many extras. WE hopped in the car, saw the 2016 Elantra and wrote the check. We left very happy.John & Jenifer Regan

K

kayterrell62

Dec 21, 2015

Star icon

This is our second purchase at Hyundai of St. Augustine and we would recommend the dealership and especially Jose. After my 2014 Hyundai Elantra GT was hit it took a few weeks to determine if it was a total loss or could be repaired. I had contacted Jose right away to start the process of replacing my car. As the weeks rolled by and the insurance company was still saying my car could be fixed, Jose kept in touch but was not pushy about it. After I finally got the go ahead, and could purchase, he made the process painless. I had to use a power of attorney because my husband was overseas working. Everything went smoothly and I felt like they gave me a fair deal. I usually hate buying a new car but this time it was a pleasure.

D

Dee

Dec 18, 2015

Star icon

Well worth the 85 mile drive to buy a vehicle. Straight forward, no high pressure sales. Leon made the process smooth and relatively simple. Jack's explanation of the information was clear and concise. All in all a good experience, one I had been dreading for weeks.Thanks for your help!

R

relid1931

Dec 17, 2015

Star icon

GREAT PRODUCT, SERVICE, STAFF. WHY CHANGE?IN A FEW YEARS IF I LIVE I WANT AN EQUIS. I AM 84 NOW. I LIVE IN JACKSONVILLE AND THEY DELIVERED THE CARS TO ME FOR REVIEW BY MY WIFE AND I. WHO COULD ASK FOR MORE OR BETTER SERVICE?

J

JEREMYJEREMYJEREMY1

Dec 17, 2015

Star icon

So thankful to buy my car from a great honest friendly fairly priced dealer. Such a refreshing experience. The stupidity of hyundai's survey system where I am required to write 25 words to submit this is beyond comprehension.

S

SEAN71103

Dec 16, 2015

Star icon

This is our 3rd vehicle purchased here. We've never met a sole as we are out of state, but, they are professional and no hassle to do business with. They make it happen.

T

TOM_GA2003

Dec 16, 2015

Star icon

Any deal you work out will get done if your persistent enough on your ideology of your deal.They will give you enough information to make you have your own sticking points however you will have to ask for senior leadership to avoid the game show back and forth to the banker..

P

PRESTSITA

Dec 16, 2015

Star icon

All good!! This is the second Hyundai purchased at this location, same salesperson too! Everyone is very friendly and helpful, highly recommend this dealership to everyone!!

DA

Dag and Adis

Dec 15, 2015

Star icon

Friendly and helpful service online, by phone and in person, as well as competitive pricing, contributed to a joyful business transaction. Follow up support has been great.

B

BCDIXON1980

Dec 14, 2015

Star icon

Bought two cars from this dealership and very happy both times. Everyone on the staff is friendly and knowledgeable. I would recommend this dealership very highly.

L

LIZABETHY33

Dec 14, 2015

Star icon

Awesome sales guy Shawn Hayes will return with friends ! He made sure everything I asked for was in order an exceeded my expectations can't wait to buy another Hyundai in 2 years

M

Mcf2900

Dec 12, 2015

Star icon

Hyundai of St. Augustine made buying a car easy. It was a quick process and I got a great deal! Leon provided great customer service and I would definitely consider buying a car here again in the future.

J

John23

Dec 11, 2015

Star icon

I give Hyundai of St Augustine a 5 star rating. Leon truly went above and beyond to make sure we left satisfied with the car we wanted. I would highly recommend this dealership.

S

suewin

Dec 11, 2015

Star icon

Honesty and open pricing keep me coming back to this dealership. All my questions were answered promptly and to my satisfaction. Keep up the good work.

N

neva09

Dec 9, 2015

Star icon

Complete satisfaction of the purchase of my Santa Fe. Because I am handicapped, Leon Levit, my salesman practically carried me up the steps and made sure I returned to my car safely. He explained the workings of the car and helped me understand how to drive it. Love the SUV and will enjoy driving it.

B

BEAR_CMO

Dec 8, 2015

Star icon

Had a great experience! Jose worked with my budget and found the best car for my needs. My family has bought 5 cars from Hyundai of St Augustine in the past year. Best dealership in the area hands down!

M

MBODY17

Dec 4, 2015

Star icon

The process of purchasing a new vehicle from Hyundai of St. Augustine (this is my second Hyundai) was as close to perfect as I think one can get, other than the part where you have to agree to pay for it! The employee's were professional, friendly and thorough and did not pressure me, making the experience as painless as possible. I would recommend this dealership for the purpose of a new car purchase to anyone.

S

SANDEE0

Dec 4, 2015

Star icon

5 star experience, found car I wanted in right color at a different dealer and traded to get it. Price couldn't be beat. Went the extra mile to get my business!!

D

DBEECHER1978

Dec 3, 2015

Star icon

Very pleased with courtesy and professionalism of the entire staff especially our salesman Jose Reveron. We would definitely recommend to our friends. Thank you for an excellent auto buying experience.

TG

The Garden Lady

Dec 2, 2015

Star icon

Wow, lost Jack's card and I misidentified him as Chris! Could not let that go uncorrected. Jack McQuain was the financing wizard that pulled out a great deal for me with a reputable finance company. Both Paul Smathers and Jack McQuain made it all happen and for that I am grateful.It was a special day.

M

MRBIGGWIGG69

Dec 2, 2015

Star icon

My sales man was very nice and efficent! Did exactly what I requested. Being that I had bad experiences with other dealerships inclding another hyundai dealership.

R

RICK.BAKEY

Dec 1, 2015

Star icon

I could not think of anything that the dealership could have done to better satisfy my needs. The lease process was new to me even though my husband retired as an automotive fixed operations director, we had never leased before. We had every intention of paying cash for the vehicle and Chris"Bird"Clark educated my husband and I on the benefits of the lease over a buy as I will be putting very little mileage on this our second vehicle. Kudos to Bird on a job well done.

Y

youngbuyer90

Dec 1, 2015

Star icon

My salesman went the extra mile to make sure that my purchase was to my satisfaction as well as fairly priced! This is my second car from this dealership two great experiences

C

CaptChuck

Dec 1, 2015

Star icon

Best car and dealership I've eve used Almost have to stop in whenever I go past. They are really good. They a;ways solve my minor issues without making me feel like a total idiot like resetting my clock

C

CBURCH43

Dec 1, 2015

Star icon

It's worth the drive from Jacksonville.Friendly and straight forward . No pressure or gimmicks. Will tell friends about this dealer and my salesman. Good coffee and do-nuts.

D

ddd

Nov 30, 2015

Star icon

Leon was great to work with. My kind of Salesman, not pushy, but informative, helpful, and direct. Would definitely recommend him for anyone I know looking to buy a hyundai.

J

Jackson

Nov 25, 2015

Star icon

I could not be more pleased and impressed by the service that I received in Hyundai of St. Augustine. It was no pressure, no hassle with pricing.Leon Levit was my salesman and he was very knowledgeable, helpful, and friendly. I am very happy with my car and I will definitely recommend Hyundai of St. Augustine and salesman Leon Levit to my friends.

R

russbra

Nov 24, 2015

Star icon

Micheal and Demetrius were very helpful and were very honest and a pleasure to work with and when I am again in the market I will return

U

usedcar

Nov 23, 2015

Star icon

It was a pleasure doing business with Leon and Bird. We felt no pressure and appreciated the easiness and assurance of having the car checked out with an outside source. We would highly recommend this dealership to others.

K

kayeglen

Nov 23, 2015

Star icon

Michael Sadowski was our Sales Person....he made the experience painless and stress free. The finding the right car and the paperwork went fast....and was friendly. My son, daughter in law and myself wold recommend the dealership to friends, in fact my son is looking at coming back next year from Chicago and purchasing from the same dealer. We had a slight snag on drive home when the check engine light came on, called Mike the next a m and came in to have a look see in the Service Area...part is ordered and hopefully will be in the car soon..we were treat nicely, and all were friendly and polite....

M

MOrsini29

Nov 20, 2015

Star icon

Hyundai of St. Augustine highly recommend! Very impressed with the whole process from the first call to delivering the car. The process was straight forward, the Sales Team provided excellent customer service.Thanks to Jose Reveron, Wade Wahy and Joseph Cassata. They truly represent an Excellent Service from Excellent People ~ Amazing!!!!!!

M

MARGIEMANN06

Nov 19, 2015

Star icon

The sales rep and the finance guy were awsome. I've never had such efficient service which made the buying pleasant. Thank you! Don't change I will definitely recommend to friends.

T

Tucson

Nov 19, 2015

Star icon

I had a very good experience with Leon. I really was appealed to his candor, wit and overall friendliness. I will certainly refer friends to him!

L

luv2drive

Nov 18, 2015

Star icon

Recently, I purchased a 2016 Veloster at Hyundai of St. Augustine. It's a beautiful car of nice design that's equipped with many fine features. It's a hi-tech, sporty, comfortable and fashionable ride. My experience with the sales team at the dealership was pleasant. Everyone was very friendly and I never felt pressured. Chris Clark aka "Bird," my salesman, was awesome! He worked with me at length to get me a great deal and I feel that I got a good value. He also went off-site to get me the car in the color I wanted and synced my phone with the car and showed me how all of the electronics work. After the sale, he followed up with a call to see if I had any more questions. He cares to know that I am happy and informed about my purchase. :-) I would definitely recommend Hyundai of St. Augustine for their excellent service and sales of quality cars. I love mine!!!

S

SiGuyy

Nov 17, 2015

Star icon

My whole car buying experience was made so easy. No behind the scenes shady stuff. Everything was honest and straightforward and the staff really fought to get me what I wanted. I'd recommend this place to anyone who want to know how car buying should really be enjoyed!

B

BCOOKE711

Nov 17, 2015

Star icon

All 10s! We are so satisfied with your staff and our new Accent! Great staff and amazing service during the buying process. We love our new car!

M

MAIMY.MC

Nov 14, 2015

Star icon

100% professional, simple, and friendly. I will really recommend it. I will go back for maintenance and when time comes for exchange and upgrade the car.

L

LCABATE

Nov 13, 2015

Star icon

I needed a reasonably priced new car right away that would be economical yet comfortable and classy. Hyundai of St Augustine, especially Randy Selph, recommended through USAA Buying Service, really came through. Couldn't ask for a better outcome. Thanks.

B

Barbara

Nov 13, 2015

Star icon

This is our second Hyundai lease with this dealership. There are n complaints. Love the car, the service, and our wonderful sales person, Paul Smathers!

J

joe

Nov 12, 2015

Star icon

e very good sales person and kind ,my next car I will buy with leon levit wit no problem I explain the car function very professional and easy to understand and I enjoy my car now thank you

B

Bazza

Nov 11, 2015

Star icon

We have been very happy with our Hyundai but we thought it was time to trade our 2011 Elantra in for a new one.We went back to St Augustine and dealt with Jose Reveron who gave us a very good deal and made the whole process very easy without any pressure.I would definitely recommend Hyundai at St Augustine.

D

DawnAndMatt

Nov 11, 2015

Star icon

My husband and I bought a 2016 Hyundai Veloster Turbo, 500 miles from our home. I was extremely concerned about the logistics of making such a large purchase so far from home but Leon's professionalism and patience put me at ease and I ended up with my dream car. All throughout the process, Leon kept in touch, answered ALL our questions and worked with us every step of the way. Thanks Leon!

P

prendy35

Nov 10, 2015

Star icon

1st off, Leon was great to deal with. Leon was very efficient and communicated very well. Very nice person and tried his best to help us.The dealership was also great and very professional. We enjoyed working with the Used Car Manager Bo, who helped us with our trade. Also, the finance Manager was helpful and informative. Seem to have the right team in place. We also got a chance to meet with the New Car Manager who was also very professional and responsive to our scenario. We are already planning to buy our next car from this dealership!

T

TJ

Nov 8, 2015

Star icon

They showed us & test drive the car which was SOLD even we asked for the available ones! After the test drive and spend several hours in dealership we found that vehicle has been sold this morning! After I talked to Mr. Wade (Sales Manager), I was surprised to see his unprofessional & insulted behavior towards us. The phone was on speaker and the whole family was surprised that how the sales manager can speak with their customers. We felt deceive and insulted in this dealership. BE AWARE, there may be some fishy or fraud going on in this dealership to attract the customer with the sold cars with less price and then tell them its sold. HYUNDAI USA must audit them.

TA

Tom and Deb

Nov 7, 2015

Star icon

Traded my 2009 Hyundai for a 2016 Hyundai and this dealership made everything so easy. From the test drive until we walked out the door, everyone was great. Our salesman, Ronald Copeland was easy to work with and we never felt pressured. Their service department is also terrific at this location.

A

abby

Nov 6, 2015

Star icon

I had to purchase a car (used) after my car was totaled in an accident. I called this dealership after seeing a vehicle listed which I was interested in on their web page. They held the car for me for four days until I could come and test drive it. Everyone was very accomodating and respectful, especially Mike, who helped with my rental car return and finding a nearby bank. I appreciate their help tremendously!-Abby

J

Jhm8642

Nov 5, 2015

Star icon

I had a very enjoyable buying experience at Hyundai of St. Augustine. Truecar.com and Paul Smathers made it very simple and easy to navigate the process as well as guaranteeing me I was getting a very good price for the 2015 Hyundai Sonata I purchased. Paul went the extra mile in finding me exactly the car I wanted and spent a lot of time getting me familiarized with car's features. Great job Paul !!

A

ahsiekd26

Nov 4, 2015

Star icon

This was the best car purchasing/leasing experience I have ever had. I would recommend St. Augustine Hyundai . I have spoken to my friends about my experience.

Y

Yadimom2015

Nov 4, 2015

Star icon

They worked hard on getting us low payments and were very courteous and understanding! I love my new 2016 Elantra! When you go in, ask for Jose and tell I sent you :)

P

PEDS.3RD

Nov 4, 2015

Star icon

Great experience dealing with George & Eddie. They'll treat you like a person and respect your requirements and limitations. Very friendly, yet professional. Car pricing was straightforward and easy to understand. No hidden charges, no surprises.

NS

Nam Spyder

Nov 3, 2015

Star icon

I was having my 2009 Genesis serviced, and thought maybe it is time to trade for a new Genesis.So I was put in touch with Demetrius Davis by Danny Perez. We did a little back and forth, mostly on the phone. But finally it was apparent that we were not going to be able to come to an agreement.Even then, Demetrius was pleasant and professional. I really liked the car, but for a year-end model, it was a little pricey!

D

djbracknell

Nov 2, 2015

Star icon

We had to have a second vehicle for our family so we were buying used - hardly ever a good experience because - generally - the used car salespeople are desperate to make a sale. When we first drove up, Samantha came out to greet us and I thought "here we go." Nothing could be further what happened.Samantha listened exactly what we said, showed us the car we had come to look at, had us in a test drive within 10 minutes and looked up another vehicle we had seen on the lot while we were gone. She has us in that vehicle within 5 minutes for a test drive! Such pain-free shopping!Then, Samantha introduced us to Beau. We asked for his best possible price because we just did not want to haggle. We decided to look at whatever number he gave us and, if it was a good number, we would buy. It was a GREAT number.The paperwork took just a few minutes because Samantha is super organized. Everything was approved and we were out the door with our purchase in record time. So vastly different when we have purchased vehicles in the past. Well worth the 90 minute drive we had to make to get there.I highly recommend this dealership. It was smooth sailing from test drive to our drive home.

S

Sonata

Nov 2, 2015

Star icon

We loved working with Leon. He was such a professional. Not pushy, just informative. Made us feel so relaxed in our decision making. There should more sales people like him.

Z

Zdavydov

Nov 1, 2015

Star icon

I am happy to report that I had an excellent experience at Hyundai of St. Augustine. I am very pleased with the Nissian I purchased and I will continue to heartily recommend your dealership to any looking to purchase a new vehicle Leon Levit was very helpful in showing me vehicle options and he is a valuable asset for your dealerships reputation and success!

M

mashina123

Oct 29, 2015

Star icon

Leon Levit was very professional, competent, attentive, and patient. He made the purchase process easy, pleasant, and trustworthy. He has excellent people skills, is caring, and utmost helpful. Thank you, Leon!!!Maya and Ziny

M

MLWRT21

Oct 28, 2015

Star icon

I knew exactly what I wanted and I got it! George was extremely helpful and friendly. I am pleased with my purchase all the way around!

J

JMOREGOLF

Oct 28, 2015

Star icon

This is our second vehicle purchase with Hyundai of St Augustine. We travel from Jacksonville to deal with this dealership because we are treated better there than the dealership in Jacksonville. We have been very pleased with the service and treatment that we receive here.

J

JessicaLyn

Oct 27, 2015

Star icon

Bird came highly recommended as a salesperson from a family member, and within moments of interacting with him it was obvious why. He told me that buying a car doesn't need to be stressful, and said "it shouldn't be like a root canal." As a first time buyer having heard a myriad of horror stories from friends and family, I must say I did not believe him at first. But from the first interaction through to driving off the lot in a brand new 2016 Hyundai Elantra (it's gorgeous; I'm so madly in love) I felt comfortable and confident that not only was I receiving outstanding customer service, but that Bird and his team would take care to get me the best deal possible. To have that level of trust was not something that I had expected. But Bird was fantastic about explaining every single option in detail, and was patient with even the most basic of my questions, so that when it came time to review the paperwork with Jack in finance, I was 100% ready. But my favorite part of the experience was when Bird introduced me to my car: as he pointed out and explained all of the features, he was just as excited as I was! There is certainly so much to be said for passion, and when combined with an infectiously positive attitude and straightforward sales approach, it makes for an all-around wonderful experience; most definitely the opposite of a root canal!

L

Laurenelantra2013

Oct 27, 2015

Star icon

Jose was fantastic from beginning to end. He first contacted me after I inquired on a new Hyundai Elantra through True Car. He effectively communicated with me for weeks via phone and email. He was quick to respond and was genuine to talk to. I was pleased to purchase my certified pre-owned (like new) Elantra from him.

W&

Walter & Nitza

Oct 27, 2015

Star icon

The best car buying experience ever! From start to finish, 1 hr 45 min. Jose made this event smooth and easy. He's a very knowledgeable, attentive, courteous, kind and humble salesman. It was a great pleasure to deal with him, and everybody else at the dealer also. They were very attentive from the moment we entered until we left the dealer. We will definitively recommend Jose and this dealer to our friends. It was truly a pleasure.

R

RMAZUROWSKI

Oct 26, 2015

Star icon

Randy made the whole car buying experience terrific. He really knew how all the electronics worked on the car. He was also very honest with us.

C

CarShopper

Oct 26, 2015

Star icon

Sales Consultant Jose and the entire team at Hyundai of St Augustine exceeded my expectations. A very equitable deal on purchase and trade-in, total transparency, and an overall efficient process was impressive. Definitely would recommend Jose and this dealership to friends and family.

T

tyfani247

Oct 25, 2015

Star icon

everything was perfect from service to product thanks to all that work there . we have been with Hyundai now for three years and look forward to three more of great service

W

wendythomas

Oct 24, 2015

Star icon

I have bought and/or leased 6 cars with Hyundai of St. Augustine and I have always gotten a great deal. Paul Smathers always has the customers best interest in mind and is a joy to work with! Everyone there always says hello and addresses me by name and the service dept. is the best. I feel like they are my second home...Thanks for the beautiful Veloster!

G

genesis1

Oct 24, 2015

Star icon

I live in St Augustine, but thought I'd find best deal/more selection in Jacksonville. Drove up to Jax. After 2 hours settled on very base model Genesis according to what salesman said I could afford, determined by my down & monthly payments. After exhausting negotiations & 4 hrs of waiting, signing officer stated additional $$$ I must pay. I resisted; trust gone, I left, no new car & a day wasted. Today, decided to give St. Augustine Hyundai a try. Salesman George Afllje & mgr. Jim Feliciano were incredible to work with. They directed me to top of the line Genesis with identical down & payments & ten beauties to choose from. (The same high tech/luxury options I had been told were out of my price range in Jax). Additionally, the purchase was expedient, pleasurable & straight forward. But most of all, the people were trustworthy. I left 2 hours ago in a gorgeous Genesis with every option, knowing I got more car than I could have bargained for (probably) anywhere else. I am impelled to share this.

H

he02421

Oct 22, 2015

Star icon

From the minute you walk in the door everyone is pleasantly helpful. Knowledgable of the product and goes the extra step to ensure you understand everything avout your new vehicle.

F

FeliciaProia

Oct 21, 2015

Star icon

I recently went in to follow through on plan to upgrade to my dream car. I first purchased my accent in 2013, and was always interested in the Elantra GT. I got all the upgrades and more with this trade in. Mr. Reveron was once again patient in letting me bring mom and have a couple drives and Mr. Cassata in finance worked wonders. I felt really great about the deal leaving and I still do!

L

lorax2

Oct 21, 2015

Star icon

Fast, friendly service. The salesperson, Ron Copeland, presented us with all the available incentives and discounts up front. No hidden charges, fees, or surprises. Prep was fast and efficient. No pressure to buy extras. Great car. Great price. No problems. Best new car buying experience ever.

A

ashleymarie.crockett

Oct 20, 2015

Star icon

My experience was a very pleasant one! Randy and Joseph were both very helpful with me! They answer all my questions and made sure I left happy and satisfied!

A

ADELGADOKNIGHTS

Oct 17, 2015

Star icon

Everyone was friendly and professional. Paul especially made the whole proses easy to understand (which Is saying a lot since this was my first time buying a new car). He talked me through everything and answers all my questions and has made himself available via phone or email should I have any other concerns.

T

Turbo

Oct 16, 2015

Star icon

We had a great experience learning about (and ultimately buying) a Velostar Turbo from Jose. This was the first time in many, many years where we found a dealership salesperson who knew more about the car than we did walking in....what a pleasure to be able to ask questions about the product and find the salesperson knew the answers! The dealership provided a nice relaxing environment and the whole thing was stress free-even the negotiation over our trade-in value. I look forward to seeing if the Service Department proves to be equally impressive.

E

EJACKL

Oct 15, 2015

Star icon

Ron at Hyundai of St. Augustine went above and beyond to help get me in my 2016 Tucson. No other salesman would text me to make the deal. It was so easy and convenient to work with him. Closing the deal was quick and simple. No hassle, no haggle. I had my deal set when I walked in the door, didn't have to sit there for five hours with the "let me take this to my manager" stunt most dealerships pull. Would definitely recommend.

G

GENESIS_V

Oct 14, 2015

Star icon

basically my experience there was just a business transaction, called the salesman related to problems with the car he sold me but I received no solution on his part to resolve my problem. copy of the email I send to him and still waiting for a response from his part or at least an apologyGood Day Yesterday afternoon I took the car to tire plus ( I could not take the steering wheel vibration anymore) they found (has I suspected) that the car tires were not balanced the front wheels were off by 2 ounces and a back wheel by 4 ounces. Today I drove my car and I feel normal like my old car. Just letting you know, this way you can inform the service manager and your manager of the situation. I won't (If I can help it) take my car over there for service with this experience. Service department has no attention to detail at all.

P

PBUYS43

Oct 14, 2015

Star icon

Customer first, knowledgeable and friendly sales associates ,fair price up front ,fine dealership to do business with. I will definitely recommend and pass on my satisfaction

F

Frank2620

Oct 12, 2015

Star icon

Hi Leon , I have bought a few different vehicles from Hyundai of St. Augustine now. Each time I been treated well and always walked away happy with the vehicle I've bought . However, I just wanted to let you know I really appreciated your knowledge of cars. When I pointed out something I didn't think was right . You quickly stated it sounds like it could be the brake rotor . You had it checked and fixed in no time . After another test drive , I once again left Hyundai of St. Augustine a happy customer .Anyway, it was nice picking out a car with someone that has knowledge of cars . Next time I'll be asking for you again . Great running car . Thanks,Frank

L

Lucille

Oct 8, 2015

Star icon

I highly recommend Hyundai of St. Augustine! I recently purchased a Certified Hyundai Sonata. I was very impressed with the whole process from researching to purchasing the vehicle. The process was straight forward, the sales team provided excellent customer service, the car was priced competitively providing the best "bang for your buck". It was a seamless process and I thank my Sales Consultants Geoge Aflleje and Leon Levit. They truly represent Excellent Service from Excellent People. My sincere thanks to them and the company, Hyundai of St. Augustine for all they did to make this car buying experience Amazing!!! Sincerely,Lucille Rafidi

J

JK_Tucson

Oct 7, 2015

Star icon

No comments about the sales process regarding the Hyundai Tucson 1.6 T Limited. I knew what I wanted so that made all discussions easy.I am updating this review about 2 weeks after the purchase. I am very disappointed my trade-in check has not yet been sent (original promise 5-7 business days). On inquiring I was told it had to wait for my lien papers to be recd etc etc.....but this was not explained to me when i purchased my new car. I blame the Finance team for this error

SC

Sam Cohn

Oct 6, 2015

Star icon

Leon was very helpful in initiating and continuing the processes necessary for me to leave with the car I wanted. I was a first timer in the world of financing and the staff walked me through every step to make sure I understood and met the qualifications. Most importantly, the car met nearly all of my qualifications, and the entire situation ended in the best case scenario thanks to St. Augustine Hyundai.

A

Angela0123

Oct 3, 2015

Star icon

I am a 10 + year loyal Hyundai owner, I loved my Tiburon and now my Sonata. My priorities were make and model reputation for reliability and comfort, sales experience, affordability, maintenance and general service availability as well as dealer location. St. Augustine Hyundai's staff offered me all of the above through Superior Customer Service from the moment I arrived until the deal was done. Jose Reveron consistently provided me with Superior Customer Service through brand knowledge, and "trim" option information and assistance. Jose's KSA's and genuine personality were instrumental in my final decision to remain a loyal Hyundai automobile owner. Eddie Brooks, the Director of Financing is the "Financing Wizard." Not only is Eddie a Professional at his craft he also provided me with Superior Customer Service through the ease of completing the financials and a personable experience. The staff at St. Augustine Hyundai demonstrates the epitome of Friendly, Professional Sales and Service.

P

pturchan

Oct 3, 2015

Star icon

After researching several crossover vehicles, we settled on the 2016 Hyundai Tucson. We used USAA's Car Buying service, and received prompt correspondence from Paul Smathers. After our initial conversation--which stood ought as personal and honest compared to other dealers that contacted us--we setup an appointment about one week later to test drive a Tucson. Our experience that day was overwhelming pleasant; in fact, it was the antithesis of car dealer horror stories. Both Paul and Jack Mcquain took care of us and our needs.In the end, we decided to purchase the Tucson (which we love). We highly recommend working with Paul and the team at Hyundai of St. Augustine.

K

Karen

Oct 2, 2015

Star icon

This is the second car I bought at Hyundai of St Augustine and found Paul Smathers and everyone else wonderful to deal with. They make the experience personal, targeted to my needs and they find a way to make it happen.I had all the service on my first Hyundai done at this dealership and found everyone helpful, pleasant and interested in whatever was on my mind.Every trip is like a visit to a trusted friend.Thanks again Paul.

R

RL13

Oct 1, 2015

Star icon

George was straight forward, not pushy, and easy to deal with. Al Byrd assisted in our sale and was also very personable and easy to deal with.

TW

tom wehner

Oct 1, 2015

Star icon

Paul Smathers was open and honest but worked with us to meet our expectations on money available and vehicle requirements. Couldn,t have asked for better service.

G

Gail

Sep 30, 2015

Star icon

We had a very good buying experience with Paul Smathers. He was not pushy and always accommodating to our needs. Would highly recommend him and Hyundai of St Augustine.

J

johnnyd18

Sep 30, 2015

Star icon

My daughter needed and car and can up from Miami - the service, price, diligence and care we were shown was amazing - that's why we have bought cars here before!

N

NWLENSMIRE

Sep 28, 2015

Star icon

The man who sold us our car and the man we paid were both very easy to work with..I can't remember their names and I'm not at home to check them.

M

Matty1960

Sep 26, 2015

Star icon

My son needed a car before he moved to Arizona.I saw the vehicle online, called about, then went to the dealership in St Augustine, Fl Leon was great, and helped us get the Sonata lined up right away. The process was simple, easy, and much easier than I expected.Thanks Leon!

H

HENRYASSOC

Sep 26, 2015

Star icon

George listened to what we wanted and showed it to us thanks to him we were able to return back home in Georgia. we recommend George to all our friends.

GG

Genesis Gal

Sep 25, 2015

Star icon

What a wonderful experience!! I received the best of care and attention from sales representative Paul Smathers with assistance from Leon Levit. I had planned on buying a new Genesis, but my son found a certified pre-owned Genesis w/ only 5 K miles on it in Atlanta. Even though I purchased the vehicle in Atlanta, Hyundai of St. Augustine has given me superb service. Paul Smathers has gladly, personably, and professionally helped me learn how to use the various electronics on the car. He set up my Blue Link and has offered to help me at any time. Jimmy Feliciano coordinated having a ding in the door (during the purchasing process in Atlanta) repaired in St. Augustine so I would not have to go back to Atlanta. I am most grateful for the quality of care I've received during these initial weeks of acquiring this beautiful car. I would especially like to praise the service and assistance I've received from Paul Smathers. I look forward to many years of service by Hyundai of St. Augustine because of the magnificent way they have treated my through this initial process......even though the Genesis was purchased elsewhere. How often does that happen?? Bravo, Hyundai of St. Augustine, and many thanks to Paul for coordinating the entire process!!!

C

Chigirl

Sep 23, 2015

Star icon

Love our new 2016 Hyundai Elantra! This dealership is wonderful and the staff is amazing to work with. I would recommend buying a vehicle from Saint Augustine Hyundai any day. Great, easy and friendly experience!

D

delaneygray13

Sep 22, 2015

Star icon

My first car buying experience was relaxing and enjoyable with Ron and the other employees of Hyundai of St. Augustine. I never felt any pressure to buy or felt like I was forced into anything. Ron and I actually talked about that- how useless it is to pressure people into such a big purchase. I am in love with my new car and appreciate the help I received when shopping. I will continue to shop at Hyundai of St. Augustine! Also, Joseph helped us in the finance department. We laughed the entire time and he got us in and out no problem. Both Ron and Joseph stayed late on a Saturday night to help us out. They were both very honest and upfront people.

S

Sandi

Sep 22, 2015

Star icon

My experience with Leon was excellent. He made the process very easy. I would recommend his service as excellent to anyone. He had customer service which is very hard to find. He was very patience with me and explained everything to me. Leon is an asset to the Hyundai Family.

Z

ZIPGRAD

Sep 22, 2015

Star icon

Process was quick and price was as quoted on internet. Purchase was best experience I've had with any dealership. We arrived, had a test drive and completed the transaction in two hours.

M

MILEAMOE

Sep 21, 2015

Star icon

We were very impressed with the whole dealership and the salesman Demetrius Davis.He was very informative and intelligent. Our family has bought 3 cars from yourdealership and leased one.

C

Cheryl247

Sep 20, 2015

Star icon

I would like to take this time to express my sincere gratitude for the service I received from Leon Levit throughout the whole process of finding my purchase, a 2013 Hyundai Sonata GLS, which I am absolutely loving! Leon really pays attention to his customers and listens to what they are looking for in their vehicle search. This is a difficult skill for a sales person to develop and he is a natural. Immediate updates were provided during my search, along with keeping within my budget limits that were explained to him on day one. A successful salesman does not have to "push" a sale onto the customer if they trully pay attention to the customer. This is where Leon excelled and trust was established between Leon and myself because he did not push me into buying just any car. I am very pleased and happy with my purchase and experience with St. Augustine Hyundai, especially with Leon. With all of this being said, I will most definitely be referring friends, family, and anyone that I hear is looking for a new vehicle to St. Augustine Hyundai to see Leon Levit. Leon is a valuable asset to St. Augustine Hyundai! Thank you, Leon, for all of your sales expertise and professionalism! Sincerely,Cheryl S.

M

Mary1118

Sep 19, 2015

Star icon

This was the best car buying experience I ever had. From the start to the end Leon made it easy and fast. He got me the car I wanted down to every detail. Went out of his way to find it and have it brought to the dealership for me. Even found me the best financing. He made my day and I absolutely love my new Elanta. Thanks Leon your the best.

R

RLHICKEY

Sep 19, 2015

Star icon

The entire experience that I had with Ron Copeland and his management was seamless and conducted in a very professional manner. I would definitely recommend Ron Copeland and his manager for the professional way I was treated during this transaction.

J

JANEBNEFF

Sep 18, 2015

Star icon

The vehicle price offered online was not the price this dealership was prepared to offer. Add ons at closing for different types of warrantiesWas an unnecessary aggravation. It was unnecessarily time consuming and irritating. We closed at the end o the day after work, and we had to wait for the finance guy. This whole process could be streamlined.

G

GWUSCGMC59

Sep 16, 2015

Star icon

Demetrius did just what I asked of him! I told him my budget and he made it work for me. He was courteous and professional. Thanks.

J

jrubottom

Sep 16, 2015

Star icon

Leon helped me find the car I wanted in a quick manner. I wasn't pushed into buying something out of my preferred price range and they beat local my credit union with their in house financing. Great experience!

S

SHESHEFOXX

Sep 16, 2015

Star icon

Jose Reveron is the best employee at Hyundai. He helped me purchase my new Elantra. I absolutely love it. He gave me top notch service and is overall a nice guy. I felt like a part of the family. A thank you goes out to Jimmy Feliciano, as well. Awesome service. I really felt like these people cared about me. Thank you Hyundai of St Augustine. I'll be back to purchase my next vehicle!! :)

S

Sandman1985

Sep 13, 2015

Star icon

No hidden agenda at this dealership. Cars and prices were discussed up front. The staff was very nice! Both Ron Copeland and Eddie Brooks made it very easy.

E

EDSCOTT131

Sep 13, 2015

Star icon

Most pleasant car-buying experience I have had in a long time - Mr. Davis patiently answered all questions, demonstrated all features, showed as many vehicles as I wanted to see in order to make my decision.

R

ReliableTranspo

Sep 13, 2015

Star icon

Everyone at the dealership was helpful. I worked with two different salespeople, Sean and Jose. They were both helpful and kind. The online information was helpful. The dealership honored the advertised price. This was my second purchase from Hyundai of St. Augustine. I will definitely buy my next car there.

J

JMSELPH

Sep 11, 2015

Star icon

All staff were extremely friendly and helpful. This car buying experience was the most pleasant and easiest I have ever had. I would highly recommend buying a car from Hyundai of St Augustine.

V

vic

Sep 10, 2015

Star icon

There is a situation in life, when some one need car immediately, and not for a day or two, bur for a long period of time. That what have happened to me. My car died, tomorrow a have to be in school at 6:45 am, and my wife had to go to work in totally opposite direction. We tried everything including Creigs list ( what a junk). At about 5pm we called our friend Leon and he offered as a great lease opportunity that may solve our problem. Make a long story sort, Leon collected maximum information over the phone, and although his shift was almost over he waited for as and assisted as throughout the entire processes. We left dealership at830PM in brand new Elantra, with the lease that worked for as. I had Hyundai Sonata, before, I liked the car. Thank you very much Leon, you are great friend and salesman.PS. Last person I sighed papers with, Joseph Cassata, was little pushy, and coffee did not tasted good.THANK YOU LEON.

A

AMBERJENELLE96

Sep 9, 2015

Star icon

The staff at Hyundai of St. Augustine was very professional and attentive. They were quick and honest. I would recommend anyone to go to Hyundai of St. Augustine for their car buying needs!

D

Denny

Sep 9, 2015

Star icon

Friendly, helpful, knowledgeable, professional. No pressure, no drama. Superior product (the car practically sells itself). Outstanding warranty. We are now a two-Hyundai family. This is the first time I've been out of a Honda since 1987.

M

MARKETTAMCLAUGHLIN

Sep 8, 2015

Star icon

Demetruis was very helpful, he listened to all my concerns about purchasingA new car. He showed me how to set up the stereo, and explained the safety features.All my anxiety was gone by the time we started the paperwork. Demetrius Has excellent customer service. My experience was just wonderful. I thank everyone thatWorkred with me as I purchased my new car.

S

Sscream

Sep 7, 2015

Star icon

We went to seven dealerships on Sunday. We met Leon Levit at the second dealership we visited. The dealership was clean and Leon was fair and informative. He showed us the vehicles that met our criteria and we told him that we were going to continue shopping. And we did. We shopped and shopped and shopped. But nothing compared to the vehicle that Leon at showed us. So we bought the vehicle and Leon was professional and kind to us. We would definitely return to this dealership.

R

ROXANNEDURRENCE

Sep 6, 2015

Star icon

Was very pleased with my experience with Hyundai of St Augustine. I felt I was treated fairly and received a fair deal and adequate allowance for my trade-in.

T

tincher1

Sep 6, 2015

Star icon

Great experience with Ronald Copeland in sales and business manager Joseph Cassata. I would recommend this dealership to anyone. Great no haggle salesman ship and an awesome selection of new and used vehicles!

W

WILDEMAN_62463

Sep 6, 2015

Star icon

I wish we had arrived a little earlier to go over all the features and options and really go "through" the car. But the dealership answered any questions we had via email. We live about two hours away and we will be using our local dealer for service. St. Augustine Hyundai is aware of this and this is the reason for the average rating on quality of work.

W

WMJR49

Sep 6, 2015

Star icon

Every thing was handled very professionaly.George the salesman was very knowledgeable of all the cars at the lot. My wife and I are very satisfied with our 2015 Sonata.

LC

lance C

Sep 5, 2015

Star icon

This was my second trip to st augustine hyundai in the last 5 years. Leon was very knowledgeable and his biggest concern was getting me what i wanted. I was treated extremely well by all staff members and was explained everything instead of being pressured and upsold. I will HIGHLY recommend Leon and this dealership to all my family and friends.

G

Greg

Sep 4, 2015

Star icon

Helped me find what I wanted at a good price and fair trade for my car quick and easy sale and fast paperwork to finalize sale

J

jdhawk

Sep 4, 2015

Star icon

My wife and I just leased a 2016 Elantra SE from Hyundai of St. Augustine. Paul Smathers, the sales rep, sets a new standard for professionalism and pure pleasure to deal with. He helped us sort through all our options and listened intently to the discussion of our needs so he could get us to the best solution. We got a great car in the price range we had in mind, and he could not have been more helpful and knowledgeable. Paul and the dealer should know they have new customers who will stick with them through think and thin.

JS

JGR St Augustine

Sep 4, 2015

Star icon

This is our second new car purchase from Hyundai of St Augustine. Demetrius Davis and the entire staff made this another good car buying experience. Thank you!

C

CORY.SPIKER

Sep 3, 2015

Star icon

George is the best. Great service and price. Follow up and follow through is the best. I recommend to use George Afleji as your sales rep.

M

marketboxdc

Sep 2, 2015

Star icon

Jose helped me achieve the deal I needed and spent time working with me. That is customer service.I was a repeat customer and was trading in my Elantra and purchased the Sonata and I am very pleased.Donna Clawson

C

CChew

Sep 1, 2015

Star icon

This is our second purchase from Hyundai of St Augustine. AMAZING!! We will continue to do business with them. We took our 2013 Veloster up for just 4 new tires and pulled away with our new baby. 2016 Veloster. Thank you. You have customers for life!

F

FLAROCK8

Aug 31, 2015

Star icon

I felt the experience was pleasant. The car has many new technical things that may require help when I get a new phone. The rest is pretty intuitive..

W

ww4rd

Aug 31, 2015

Star icon

Leonid did a great job! He was polite and professional but very personable, He listened to our needs and provided a relatively painless, car-buying experience. The Finance Manager was very "business-like" but unwilling to negotiate on the price of the vehicle! Customers should be able to have some room to negotiate given the very high market prices for quality pre-owned vehicles. They frequently cost as much as a new vehicle did one to two years ago!

B

BILL0

Aug 30, 2015

Star icon

We highly recommend our salesman George as well as this dealership. George is very professional and sensative to our needs. We do not normally like car salesmen but we love George.

A

Amy

Aug 27, 2015

Star icon

Chris Clark (Bird) was exceptionally well informed, articulate and easy to understand for a person who has limited understanding of mechanics. He was genuinely concerned that I understood the importance of certain features that increase the reliability of a vehicle. Bird did not mind at all repeating certain facts when I did understand. He gave me comparisons of different brand names with similar characteristics. Most importantly, when it came to me test driving a vehicle, he was very patient with me as a newcomer to the area and as a relatively inexperienced driver in city traffic. I appreciated this SO MUCH that I wanted to buy my vehicle from him, no matter which one I selected. Bird was exceptionally kind, patient and caring which made all the difference to me. BEST salesman I have worked with in years. Truly an excellent representative for your company.

C

CADIBA75

Aug 27, 2015

Star icon

I recently purchased a Hyundai at the St. Augustine location, and I was pleasantly surprised.Not only did I walk away feeling satisfied, but I actually drove off with a brand new car...who knew!!!!Both Jose and Joseph worked together to ensure I received adequate financing in order to allay my concerbs.

HS

Hyundai St. Augustine

Aug 27, 2015

Star icon

Leon Levit is knowledgeable, professional, patient, just the best. Leon Levit helped to find the right car for us to Lease.We will highly recommend Leon Levit service to the world.

J

JESSICA_YELLEN

Aug 26, 2015

Star icon

They were extremely friendly and with Ray we were able to negotiate terms on a car that agreed with both my spending limit and my needs. I am very happy with my new car and I know I'll get great customer service any time I go back there.

C

cb97

Aug 26, 2015

Star icon

They had the car I was looking for, the sales process was fairly easy and they even delivered the car to us since we were out of town. Would recommend them.

B

Bld011

Aug 25, 2015

Star icon

Everything was so easy. It was a no hassle experience! I will recommend to everyone! I got the car I wanted and they made sure everything worked out and kept me updated through the process.

C

chad

Aug 25, 2015

Star icon

They had want I was looking for. The process was easy and I would recommend this deal to a friend. The sales guy (Leon) was professional and very helpful.

CM

Chuck M

Aug 24, 2015

Star icon

We stopped in to check out your inventory and were treated by Leon and we told him we were just window shopping and he told us if we need anything he'll be ready to help . No pressure.. We came into showroom and it was a pleasure to deal with him from there

E

Ebone18

Aug 24, 2015

Star icon

My experience was great, I did not have any problems receiving help and the service was excellent. Mr. Paul was really nice and helpful. Thank you so much.

D

dstanley15

Aug 22, 2015

Star icon

This is an amazing dealership and I would recommend it to anyone. The staff were very friendly and willing to help. Great Service and Customer service!

J

Jeri-Jo

Aug 22, 2015

Star icon

This dealership is phenomenal! I have bought several vehicles from this dealership and they work to get you the best deal possible! Michael Sadowski is a phenomenal salesman who really cares about getting you a fair deal and goes above and beyond in making his customers happy! I will also say that the service department is phenomenal as well. I highly recommend this dealership in buying a great car!

S&

Sid & Grace

Aug 21, 2015

Star icon

Working with Leon was an exceptional experience. His knowledge of the vehicle we had chosen, his support in arriving at the price we wanted, and his attention to all the details of finalizing the purchase made the process enjoyable. Not only competent, but Leon was cordial throughout the process. We definitely will recommend St. Aug. Hyundai, and especially Leon to friends.

S

SMARINO487

Aug 21, 2015

Star icon

Great. Demetrius was amazing and I recommend him if you are buying a car. Great guy, honest salesman. I trusted him completely and will be back next time I'm buying a car

G

greatgenesis

Aug 20, 2015

Star icon

I had a very pleasurable experience at Hyundai of St Augustine with Jose and Joseph as I purchased a new 2015 Genesis. I am very happy with my experience and am enjoying the comfort of my new car. Well done!

P

PENNIKNAPP

Aug 20, 2015

Star icon

The entire car buying experience of buying our 2016 Santa Fe was so easy and efficient..no pressure sales. They have up front pricing which makes it so much easier. We told them what we wanted and they delivered the exact car down to the color (actually getting the car the next day from Fort Myers). We had previously purchased our 2008 Santa Fe from this dealership and also had a great experience. They're the only service dept that serviced our 2008 and they always did an excellent job.

SP

Sonata purchase

Aug 19, 2015

Star icon

It was very easy to find a car that I liked with salesman Leon Levit. He listened to me, was not pushy and was just very easy going. He did exactly what he said he would be able to do with the car that I chose, Sonata, and was very patient in showing me the controls in the car when I picked it up. Was the easiest car purchase that I have had to date.

T

tsmith1962

Aug 19, 2015

Star icon

Excellent sales reps and staff. Very professional and knowledgeable. Dealership is very clean with lots of inventory to choose from. Would highly recommend this dealership to anyone interested in purchasing a Hyundai or any other vehicle.

T

Taypl22

Aug 18, 2015

Star icon

This was by far the best car buying experience anyone could ever have! I would send all of my family and friends here. Everyone I met had a smile and greeted me kindly, also everyone was so helpful and informative. Jose was my salesman and he really knows his stuff! No getting dragged around and not getting what you asked for. Also I LOVE my new car! Drives like a dream. I will definitely continue business with this Hyundai dealership.

F

flyinghire

Aug 18, 2015

Star icon

Really enjoyed the experience. 3rd vehicle I have purchased from Demetrius Davis. Anticipated my questions and had numbers ready prior to our meeting. The end!

A

ancar1989

Aug 17, 2015

Star icon

our experience ended well because we ended up with a very nice reliable car that we could afford. Everyone that was working with us did their best to get us a good deal and went above and beyond for us when other dealerships said could do no more. This was our first time at a dealership and although we thought it took a long time the end result made it all worth it.

D

DAVISINFLORIDA12

Aug 17, 2015

Star icon

When most people think of buying a car they think of a fast talking salesperson that uses high pressure tactics to get you to purchase. My experience at St. Augustine Hyundai was pleasant and informative. My salesperson, Ron Copeland was genuinely interested in my needs and concerns. He took the time to explain and answer our questions. The negotiating process was fairly easy and the manager was flexible. The finance officer was very professional and efficient. Overall I had a great experience would recommend this dealership and especially Ron Copeland to family and friends

R

RYANTHEGIANT

Aug 15, 2015

Star icon

Found vehicle (Veloster Turbo) that I was interested in online while browsing their site. Was promptly contacted via email & phone early the next morning. Went to dealership later that evening after work & was in/out in less than three hours with my brand new car! Ray Paez was my Sales Consultant, and even though I was concerned my purchase would be stressful, he made it simple, quick & stressfree. Joseph was the Finance Manager that closed my transaction & was able to get me a better financing deal than my credit union could offer. He explained the terms and all of the workings of the loan w/ simplicity. This was a pleasurable vehicle purchasing experience all around!! Thanks Ray & Joseph!

A

AMY.COOPER4572

Aug 13, 2015

Star icon

This is the second car I bought from Mr. Selph- he was so low pressure and patient that I remembered him three years later. Hyundai Saint Augustine is a terrific dealership- I have always gotten excellent service- from their courtesy driver, to their parts department, service and of course sales. He did not try to upsell me a car I didn't need- and in fact sold me a less expensive car that better suited my needs. If you want a Hyundai, shop here!

L

LEVISDI4

Aug 12, 2015

Star icon

good service and communication, ability to problem solve. Randy was great at keeping in touch and answering questions and inquiries before and after the sale.

R

RClarke

Aug 11, 2015

Star icon

Today we purchased our second vehicle from Hyundai of St. Augustine. We drove close to an hour to this dealership because of their attention to customer service instead of choosing 3 dealers closer to our residence. Our salesman (George Aflleje) took care of all our request without question. Five stars all the way. I recommend anyone about to purchase a vehicle give George a call, I guarantee you wont be sorry.

A

ALBERSJ

Aug 11, 2015

Star icon

Ray was friendly, helpful and never created pressure to buy. The whole car buying experience was great thanks to Ray and the other staff at the dealer.

K

kristeni

Aug 9, 2015

Star icon

Being a young female it was hard to get car salesman/dealerships to take me serious. I found a lot of the places I went to wouldn't give me straight answers and only cared about closing the deal. I have bought three cars new and Hyundai of St. Augustine was by far the best experience. I can finally look back from a new car purchase with no regrets, and only joy for my new vehicle. Knowing the vehicle that I wanted I went on a mission to find a great deal and also a dealership I could trust. Paul Smathers exceeded my expectations. I was given all the facts and figure up-front and he answered all 1,000 of my questions with a smile. Not only did I get a great deal on my new Santa Fe, but Paul also personally delivered it to my house! I will rave about my car buying experience with Hyundai of St. Augustine for years to come and will definitely be recommending all my family and friends!

J

JANDKCARROLL

Aug 7, 2015

Star icon

Andrew DiFeo runs an excellent dealership. Randy Selph did a great job as our sales person. We are enjoying our new car a great deal.

T

topher4

Aug 4, 2015

Star icon

I just cannot say enough about our experience here! We bought an Elantra for my daughter and had such a wonderful experience, a month later went back and bought another Elantra for my mom:). We couldn't have asked for a better salesman than Shawn Hays and Joseph in finance was AWESOME! I want to give a big shout out to Wade also- everyone is so professional and courteous! I will and already have recommended this dealership to anyone looking for a new or used vehicle????

E

E2f2

Aug 4, 2015

Star icon

After visiting several other dealers, it was a ray of sunshine to work with Hyundai of St. Augustine. There commitment to the customer was second to none. Everyone from finance to sales made the experience fun and enjoyable. We will definately be return customers!

A

AmyD5966

Aug 3, 2015

Star icon

I had the best car buying experience I've ever had with Ray at Hyundai of St. Augustine! We spoke on the phone before I arrived and the car I was interested was parked out front waiting for me. The application and approval process was quick and easy. Everyone was very nice and friendly and Ray treated me like a valued customer. It was such a great experience and I will definitely be back in the future!

P

Patrick

Aug 3, 2015

Star icon

Leon was very helpful and wonderful to work with. He made the car buying experience very pleasant, and he got me the price and payments that I was looking for on the car that I wanted!

M

mshembree

Aug 1, 2015

Star icon

This was not the experience that you expect when you buy a car. The salesman, Richard Roberts,was pleasant and easy to work with and did not pressure me like car salesmen usually do. He was able to provide me with "everything" I asked for in the car and the deal. I would not want to buy a car from anyone else. I had previous bought an Elantra from him and when I went to buy my another car, he was not at the dealership so I bought a car from somewhere else and it was not a pleasant experience as I had salesman pressure and I didn't feel I got a good deal. I hope that I can buy all my future cars from him.

K

KimberlynnRubenalt

Aug 1, 2015

Star icon

Leon is an amazing person to work with. I was looking for a newer model Mercedes and it just happened to be on a Hyndai lot. I live in VA and he helped me organize everything long distance and kept in touch after the sale to make sure everything was as promised.

HA

Happy at the Beach

Jul 31, 2015

Star icon

My son and I came to this dealership at the same time to find a car,(two cars), that met each of our needs. Ron and Joseph managed to make dealing with getting a new car as stressless as I have ever experienced. They were very patient and courteous. They also worked hard to make getting a new car financially possible.

D

DONNA.PERHAM

Jul 31, 2015

Star icon

Everyone friendly. No wasting time. Will try and work with what your needs are. Stay within your budget. I have been buying hyundai s for over 15 yrs and will not change.

T

THJU75

Jul 31, 2015

Star icon

I came back to St. Augustine to buy my new car because Randy was so helpful when I purchased the Veloster in 2011. Once again, he was extremely knowledgeable and consultative rather than a salesman. Thanks - I love my Santa Fe!!

A

AURAECHAN

Jul 30, 2015

Star icon

I really appreciated the level of respect and courtesy as soon as we set foot on the dealership. We were greeted kindly and they really seems to care about what we were interested in and what would meet our needs even if it wasn't a Hyundai

G

Glitter13

Jul 29, 2015

Star icon

This was my second time getting a car from them! Ron did a great job finding what I was looking for. He was very friendly and great to work with. I highly recommend working with him when going there!

C

CLWDTW

Jul 28, 2015

Star icon

This is the dealership for outstanding customer service & a quality vehicle. The Santa Fe that I wanted was not on the lot and Jose suggested that I purchase different color. He listened to my plan to buy the mocha color & dealer transported it from Savannah the next day. Jose always promptly returned my calls & answered my numerous questions. He supported my goal and worked diligently to assist me to achieve it. This experience was above & beyond my expectations. It included a customer oriented sales person, a fair price, additional accessories, coating the vehicle (prior to pick up) and a financing plan with a very low rate. Excellence is synonymous with Hyundai of St. Augustine. Jose is the BEST!

MA

Mike and Lisa

Jul 28, 2015

Star icon

We live in Jacksonville, seen the vehicle on line, drove out there and took it for a test drive The car was a little more than we wanted to spend but they kept looking and by the next day, we bought our car within our price range and the car still met our expectations.

R

RONNIEBOSCO60

Jul 24, 2015

Star icon

A very pleasant experience. Never thought I would ride out in a new car. Shawn was very good in explaining the deal. The difference with my purchasing and leasing a car. The car was spotless. I'm very pleased with the dealership of St Augustine. VB

A

aandreamaia

Jul 22, 2015

Star icon

My experience was a fairly good one. It was my first time buying a car, and Ron helped a lot and was very nice. The only downside was it took quite a long time once we started discussing prices. Other than that I had a very positive experience.

M

MDPNS

Jul 22, 2015

Star icon

Best auto purchase experience ever. Very Happy with my new Elantra!! After years with other brand glad to have returned to Hyundai, and back to Elantra.

P

PERRY023

Jul 21, 2015

Star icon

Easy breezy car buying experience. Everything was explained thoroughly and I felt real comfortable with all of the staff that I was getting the right car for the right price. Would definitely come back

K

karlb

Jul 21, 2015

Star icon

After a rough experience at another dealership (I won't mention who), working with Mike Sadowski in buying my car was a welcoming and downright pleasant experience. Expect absolutely no pressure with Mike. I honestly felt free to walk away at any time, and that peace of mind, in addition to the fair price of the car, was enough for him to earn my business.The test drive went awesome. He casually highlighted every feature of the car (a used 2014 Hyundai Sonata). Once we got back to the dealership, he was happy to answer any questions and show other vehicles (as I was a big flexible in my spending).I honestly believe Mike put me in the best car for my needs without overcharging. It was easy for the both of us to reach the number we had in mind, and for that I thank him.I would not hesitate on turning to Mike for the purchase of my next vehicle.

R

RYANVANDERBUR

Jul 20, 2015

Star icon

Great experience. This is my second Hyundai I have bought from st Augustine Hyundai. Friendly salesmen and very knowledgeable about the car I purchased. Thank you.

T

Tracy

Jul 17, 2015

Star icon

I sent an email to Hyundai of St. Augustine requesting a specific set of criteria and Richard Roberts responded to my inquiry. Within 24 hours, he was able to address all of my concerns and arrive at a fair price without all of the typical high pressure sales tactics that many car salespeople resort to in order to close a deal. We were able to do all of this via email and when I came in it was just a matter of filling out paperwork and securing the financing. Before I knew it, Richard was going over all of the impressive features of the car, and I was on my way.The financing portion with Eddie Brooks was presented in a clear and concise manner that was not only understandable, but I felt very satisfied that I had not only made the right choice in my selection of a dealership, but that I got an excellent car and paid a very reasonable price for it.Thank you to Richard and Eddie for a wonderful and stress-free car purchase!

K

KrisEisen

Jul 17, 2015

Star icon

After I came to the decision I wanted a CERTIFIED USED Santa Fe Sport, and falling in love with the panoramic sunroof, I was warned by my local Hyundai dealer, this was going to be a tough find,-Sport with tech package. I didnt even care what color! I looked online constantly and the few I found, as far as Sarasota, slipped through my fingers. Ray was the only salesman, of the many I had spoken to, that continued to help me hunt and stayed in touch. When we found one online in Melbourne, he helped me secure it, transport it north, and even delivered it to me at my office one day after lunch. He was very patient, dedicated and steadfast; never tried to talk me into a different year or model. The guys at St Augustine really pulled together to help me obtain my perfect new car (which is a beautiful Bronze with cream/chocolate leather interior) and I would highly recommend Ray to anyone on the market for their next car.KristinETFleming Island

M

Marge

Jul 16, 2015

Star icon

I came in looking at one car and saw another that I ended up purchasing. I have not bought a car in 14 years, but did my homework on line and had my minimum requirements. Paul took the time to show me all the features that matched my requirements and also found a car for just a little more with twice as many features. He also took the time to explain a lot of the new features of the car that I had never seen before. There was never any pressure. I left and came back within an hour to purchase that car from Paul as I would hate for it to be gone if I waited.Everyone at Hyundai was very nice and friendly. It was a family type experience. I would certainly recommend everyone to stop by and see what they have to offer and check their pricing. Please tell Paul I said HI if you see him!

P

pagan13

Jul 15, 2015

Star icon

We had looked for a new or used car for a few days, and saw a vehicle on the Hyundai of St. Augustine web site, we called to see if the car was still available, Leon checked the computer, but said he wanted to make sure it was still on the lot. He checked, called us back and told us it was. When we arrived a few hours later, Leon had already made sure the vehicle was cleaned and it was waiting for us at the entrance to the dealership. Leon was wonderful, gave us the facts, was not high pressure, listened to our concerns and got us an extended warranty for the used vehicle. We were very happy to work with Leon and Hyundai of St. Augustine. We would HIGHLY recommend him and the dealership to anyone looking for a new or used car. Leon was a true professional. Jack was also great to deal with.

G

GPCURLY007

Jul 15, 2015

Star icon

This is one of the best dealerships in overall sales and service I have ever encountered.Everyone is pleasant and none place any pressure on you. A GREAT EXPERIENCE.

T

TMACK4686

Jul 15, 2015

Star icon

I came to St. Augustine dealership with not slot of information and I didn't know what I wanted but everyone ther was great and my sales person Ron was great at helping me find what vehicle suited me the best.

W

WALTANDJANETS

Jul 15, 2015

Star icon

What a fabulous experience I had at the St. Augustine Hyundai dealership. From the phone calls before the visit to the final exit with my new Sante Fe, it was a great day for me. George Aflleje was a patient, kind, respectful, humorous salesman. I am not tech savvy and he gently walked me through everything. Jimmy Feliciano was so helpful as well with phone calls before I arrived and additional help during the whole process. Car salesman sometimes deserve the ribbing that they get from society, but NOT At ST. AUGUSTINE HYUNDAI! I highly recommend this group and will be back when it is time for my next car...but not to soon as I already have a Sonata and now a Sante Fe in my driveway. Five stars and highly recommended!

SM

Scrooge McDuck

Jul 14, 2015

Star icon

Paul made this purchase exceptionally easy. Very easy to talk with, informative, and up-front. He listened to what I had to say rather than 'bombarding' me with sales hype. Test drive was comfortable and satisfying; allowing me to take my time and 'experience' the vehicle. Making the deal was not stressful at all. Paul laid out all the numbers, explaining each one and how they related to the 'bottom line'. An offer was made, a counter-off made, and Jack in finance told me, I owned the car! Truly my best car buying experience ever! Thanks Paul! Thanks Jack!

S

SWGEORGE51

Jul 14, 2015

Star icon

SALESMAN PAUL SMATHERS WAS SO VERY HELPFUL, COURTEOUS, AND GENUINE.......HIS APPROACH "SEALED" THE DEAL FOR ME!!!! I FEEL THAT I MADE THE CORRECT DECISION BY BUYING A VEHICLE IN MY HOMETOWN!!!!

N

Namon.mcquaig

Jul 13, 2015

Star icon

Thank you very much for the most pleasurable car buying experience I've ever had. Bird and Paul were so helpful and a pleasure to do business with. I will definitely be back and recommend this dealership to all my friends and family. Thank you and God Bless!!

M

MISSVICKIE1967

Jul 12, 2015

Star icon

Ray was terrific, appreciate Shawn giving us overview of Santa Fe and test drives. Definitely recommend this dealership. Looking forward to having trailer hitch installed and enjoying our vehicle for many years.

D

DEBBIEREITER1026

Jul 9, 2015

Star icon

Demetrius went out of his way to work with me and come to a fair price we could both live with. I would highly recommend him and the dealership. I am loving my new vehicle!!

E

EBBYVANPERK

Jul 8, 2015

Star icon

Thank you Ray for your concern with Roland and thank you for everything and being a friend. Looking forward to visiting you when I come in with the suv for maintance.

G

GGG724

Jul 8, 2015

Star icon

Hyundai of St. Augustine is one of the best dealerships we have been too. Professional and fair, alll with a seemingly great product. No haggle....upfront pricing ...knowledgeable salesperson, no pressure selling! We would recommend Shawn Hays as well as the dealership to both family and friends. He is personable and just a great no pressure salesperson.Great presentation of the cars we were interested in. We test drove the Sonata and Azera. This is our first Hyundai and we look forward to a great driving experience! And we look forward to being a part of the Hyundai family! We love our Azera!

J

JOHN.HUTSON

Jul 8, 2015

Star icon

Excellent cars (we bought an Equus, and leased a Santa Fe), excellent dealership and excellent personnel. The Equus replaced a Genesis that we had purchased a couple years ago.

KP

Kathleen P.

Jul 8, 2015

Star icon

Jose is an outstanding and wonderful salesman, he took time to explain all the features of the car and the purchase. Would recommend this salesman and dealership! A truly amazing experience!

M

momscar

Jul 8, 2015

Star icon

Buying this car on line from Hyundai of St. Augustine from Jose Reveron was hassle free. He worked diligently to get the exact car we wanted and to insure 100% satisfaction. To top it off, it was delivered 500 miles right to my drive way. This is the way all car shopping should be!Rock Underwood

P

PETERTMASTERS.FL

Jul 8, 2015

Star icon

We purchased an Elantra earlier this year. We dealt with Shawn Hays and he was professional and extremely helpful. Based on this experience and the fact that we were completely satisfied with the purchase of our Elantra, we returned two weeks ago to purchase a Sonata. Again Shawn was magnificent. We would definitely recommend not only Hyundai, but also this dealership.

D

DBUTTAFOGO

Jul 7, 2015

Star icon

Demetrius was great. Great customer service, knowledgeable, funny, very easy to work with, and personable. Dealership was clean and professional, inventory was well organized and easy to look through. Test drive was thorough and gave me a great feel for the car. Great experience overall.

L

LIR01

Jul 6, 2015

Star icon

Leasing my vehicle was a great experience. I was treated very well. It was a pure pleasure.I highly recommend Hyundai of St. Augustine to family members and friends.

TH

Two happy customers!

Jul 6, 2015

Star icon

We received the best service, attention and explanation about the car we had chosen from this dealership. We want to personally thank Jose Reveron & Richard Roberts (our two salesmen), Jimmy Felicano who made it financially happen and Joseph Cassata who found us the best financing.Jose has kept in touch and answered any question we may have. We are looking forward to a great relationship with this dealership.

JO

Joanie of Jax

Jul 6, 2015

Star icon

Always a pleasure to work with Paul. The staff there is so friendly too!! I have never been disappointed by selection, and knowledge of the product. We will be a long time loyal customer, I appreciate the time spent and love my new 2015 Sonata!!! Can't stop smiling my cheeks hurt!!!

NF

Nicoles first car!!

Jul 5, 2015

Star icon

I really have to hand it to Paul Smathers, he took what my wife and I thought was going to be a very stressful experience & made it quite simple. We had been to 4 other dealerships to check on vehicles, but not one of them took the time that Paul did to help "us" make the "right" buying decision. This is our 2nd purchase with Paul in 3 years. Now we have a new 2016 Elantra, to keep our 2012 Sonata company. The Elantra was for our 17 yr old daughter Nicole, who is just thrilled !! It looks like we will be visiting Paul in 7 years when our youngest daughter Ashley needs a vehicle. Thanks again Paul for all of your help and patience..

MP

Mona P.

Jul 3, 2015

Star icon

On 6/28/15 we had to tow in a friend's car because of damage to under carriage. While I was waiting in Sales office, I met this wonderful man, Richard Roberts. Richard worked very hard to try to find a loaner car or even a rental car, but everything was closed. I made the casual comment that if they could keep my current car payment as is, or even lower. Within an hour, we left the dealership in my brand new Hyundai Sonata with every feature that a car can do! Mr. Roberts went beyond the call of duty to help stranded motorists find a way home! It was totally my idea about purchasing a new one and Mr. Roberts was a no-nonsense salesman and went over the car several times to make sure I knew how to drive the car back home, 2 hours away. We both have decided that we will both bring our cars back to the Hyundai of St. Augustine to have them serviced when needed. If you want an honest man who doesn't try to push you into a car, then go see Mr. Richard Roberts.Mona P.Gainesville, FL

A

ahsiekd26

Jul 3, 2015

Star icon

I just purchase my second car in two years here. Both times were great. George is an AWESOME salesman. Very patient with me and made sure I was getting what I needed / wanted. Not to mention.....I love my new Tucson!

T

TGlasscock

Jul 3, 2015

Star icon

Came in for first oil change and asked service to check for possible solution for a transient rough idle and rather rough downshift when slowing down.Oil was changed and service identified an engine update (ECM)and a transmission update (TCM) which successfully addressed my concerns.My appointment was for 12:40 PM. Service was complete and I was on my way at 1:50 PM. An hour and 10 minutes, that's hard to beat.Great Service Dept. Everyone very helpful and courteous.Great DealershipThanks

S

sherri63

Jul 2, 2015

Star icon

You can depend on Hyundai of St. Augustine to take care of you! I have never had a better car buying experience! They have a wonderful, courteous staff in both service and sales. This is my third vehicle purchase from them. I have been very pleased with my Hyundai vehicles, but I wanted a van...and they happened to have just what I needed in their pre-owned inventory when I took my Sonata in for an oil change. Sales consultant George Aflleje worked like crazy to make it happen for me. Eddie Brooks in finance found a great(!) financing deal and I was provided a good warranty from Hyundai despite the lapse of the company factory warranty on the vehicle I purchased. I had HORRIBLE experiences at other dealerships in St. Augustine(and did not buy their cars!). I never want my relationship with this dealership to end! They respect everyone who walks through the door. I am so happy with my new, to me, van and know that this dealership will take care of me as long as I have this vehicle...and then again for the next one.

P

PALMCOAST101

Jul 2, 2015

Star icon

I was unsure if I wanted to lease for 3 years or purchase and keep the vehicle for a longer period of time. Three years will give me plenty of time to use and enjoy this vehicle. I will at the end of the lease either keep it or turn it in. I normally keep a vehicle for a long period of time. This is my second Hyundai and my daughter has one now. I have been impressed with the dealership and especially the salesman, Shawn Hays.

J

JENERATION1

Jul 2, 2015

Star icon

I really enjoyed this car buying experience. Everyone was very friendly and helpful. I will definitely recommend this dealership to others. Richard Roberts was wonderful!

J

JV032889

Jul 1, 2015

Star icon

Difficult to have a negative experience when buyers is informed and researches vehicle before hand. Overall good experience. I would buy from dealer again and recommend to friends

C

CASSINO3553

Jul 1, 2015

Star icon

Everyone was very good and went way out of there way to help us. They got us a 2016 Red Santa Fey Sport AWD it was everything we were looking for.

M

MAC_FSU

Jun 30, 2015

Star icon

Very professional staff. They took the time to demonstrate the features of the car and fully explained all financing options. We will definitely refer the dealership to our friends.

J

JACQUELINE92488

Jun 30, 2015

Star icon

Great and vert helpful! Staff was great and helpful especially Randy! Answered questions and was always easy to reach. Friendly and helpful. Definetly would recommend

K

KAL

Jun 29, 2015

Star icon

Hadn't bought a new car in years and wasn't really sure we wanted to but our experience at Hyundai of St. Augustine made our decision so easy and so much FUN. George and his TEAM were the BEST!

BK

Brandy K

Jun 27, 2015

Star icon

I started my search online, after reading the reviews we decided to submit an inquiry online for a new vehicle. I was immediately contacted by Richard Roberts (wonderful to work with). We were able to agree on a price/payment quickly and without the games. When I arrived to complete the paperwork and take delivery everything was in order. When we went in to Finance with Joseph Cassata the numbers didn't change and all of the figures remained the same. Very refreshing to receive honest and friendly service from a professional sales representative My husband said that this was the easiest car purchase we have ever had. We traveled from Deltona (over 70 miles away) to purchase the vehicle from them and I would do it again in a minute! I have been a Honda owner for many years, now I will be a Hyundai of St. Augustine owner from here on out. Definitely worth the trip.

A&

A &M

Jun 26, 2015

Star icon

We searched far and wide for several months for a vehicle with little success, until we met Paul Smathers and joyfully discovered there's no place like our hometown Hyundai of St. Augustine. He and the entire team of professionals - from the finance manager to the gentleman who personally completed the detailing on our cars( we ended up purchasing 2), treated us with care, respect, and fairness. The deal was transparent, the integrity of the entire team was evident, and we were delighted with our new purchases! Thank you!

D

DEMETRIA_ROBERTS

Jun 26, 2015

Star icon

I just want to thank George, Wade and Jack for the service that they rendered me in purchasing my brand new 2015 Hyundai Sonata.This dealership has excellent customer service and a wonderful staff.

SJ

Susan J

Jun 26, 2015

Star icon

Leon has been searching for the perfect vehicle for me. He has been awesome in contacting me and helping me. Being patient in finding just the right one. The service has been great. I would recommend to anyone come in and let them help you. They are so helpful and no pressure, they just want you to be happy. That is their goal. My experience has been a very good one. And I'm excited about my new purchase.

M

Michael

Jun 26, 2015

Star icon

Beware of the bait and switch with the car financing. I was preapproved with a lender who specifically knew all my credit issues, credit score, etc and amount of down pymt AND the vehicle I was buying with mileage, etc... then when it came to time for buying it the sales guy went for financing and the interest rate came in at 20% and could only get it lowered to 16.9% with $2000 down and this was through the same lender I had been preapproved at 11.9%. He said when you consider all the additional info the lender has to look at the risk was higher... of course he failed to realize I knew that he got kickbacks from the lender if he sold me on the higher interest rate. I've been in the financing business for 30 yrs and know how it works. So just beware!. I went to a different dealer and bought a simlar car and was able to get the rate I wanted. Just beware of this dealership with their "bait and switch" for the financing. And... read the fine print... they add on additional "dealer" fees that a lot of dealers don't add on. Be careful with these guys!

M

mm4

Jun 26, 2015

Star icon

From the very start the dealership understood what I was looking for. they went out of their way to find the exact match for me. This is a very competitive market and I would not consider using any other Hyundai dealership.

KF

Kyle from jax

Jun 25, 2015

Star icon

This is the second Hyundai purchased from Hyundai of St. Augustine. My wife has a 2014 Santa Fe and I just brought a 2015 Sonata. I live in Jacksonville, but went to this dealer for the best deal.

M

moeral

Jun 25, 2015

Star icon

I really enjoyed working with Paul and Jack. Paul was able to get my car and paperwork set up in one day. And Jack was able to work with banks to get me the best deal I could get with warranty. Fast, friendly service. Highly recommended.

A

AuburnGrad15

Jun 24, 2015

Star icon

I just recently graduated from college and buying my own car was my first big step into the real world. Leon not only made that experience easy, but also enjoyable. I never felt pressured, and I truly believe he helped me get the best price possible. The only downside is that Leon and Hyundai of St. Augustine have spoiled me, as my next car buying experience will certainly not live up to their high standard!

M

MONIQUE_MARTIN2

Jun 22, 2015

Star icon

The salesman was friendly, my experience with Hyundai dealership is excellent. So far I have no complain. Maybe you could give the 3 months free of pmt like Kia is doing...

D

DHALMAAZUA

Jun 21, 2015

Star icon

It is always difficult to buy a car, but I recommend the dealership and the sales person for helping us with the purchase of our new Sonata.

J

jliphart

Jun 21, 2015

Star icon

we had a good experience overall friendly people worked hard to meet our needs for a care and the things that were important to us

T

TCZAP001

Jun 20, 2015

Star icon

Mike Sadowski got me a great price on a great car. This is the second car I purchased there and will do so again. Thanks.

T

ThomasB96

Jun 20, 2015

Star icon

Leon did a great job showing the features on the car and was very knowledgeable. He got me a great deal on my car and was not pushy. The whole team at Hyundai of St. Augustine made it an easy and enjoyable experience.

U

Unneeded

Jun 19, 2015

Star icon

I like the "no pressure" approach to selling a car. If I sense pressure I automatically go into a non-buying stance. I appreciate the "no pressure" approach and haven't seen that since New Jersey.

H

happycustomer

Jun 19, 2015

Star icon

We drove to Hyundai of St.Augustine after attempting a sale in Jax. As we exited the vehicle we were greeted by Leon. Very polite, fun guy. We DIDN'T get the "used car salesperson" pitch or attitude at all. We got his oppion on questions and his answers weren't geared toward the more expensive vehicles but the one that would best fit our family. Leon took his time to make sure we were comfortable with no pressure.I would recommend anyone looking for a vehicle to visit Hyundai of St.Augustine. Ask for Leon. He will treat you with respect and a great attitude.It's sad that all the vehicles I've purchased since living in Jax I've always had to purchase them outside Jax. Don't waste your time in Jax check out Hyundai of St. Augustine, you wouldn't regret it. They're worth the drive. Ask for Leon.If you ever have to use their Service Department, ask for Debbie. Very nice lady, will get you in and out with no problems.

K

knmccoy2

Jun 17, 2015

Star icon

Yesterday was my second time purchasing a used car from this dealership. I had a great experience both times. I worked with Leon who greeted me promptly and knew exactly which car I was inquiring about. I was so impressed by the amount of time he took to show me how to use the car. I've never owned a hybrid car before, so he spent lots of time explaining how everything worked and showing me all the extra things the car can do that I wouldn't have known about otherwise. I never felt like I was being over sold to or pressured the entire time I was there. Now the important part...the actual sale. I did my research beforehand and can tell you that this Hyundai dealership has the best prices for used cars in St. Augustine and Jacksonville. Having said that, there's not a lot of wiggle room for negotiating the car price down when you're there. Again though, even without that wiggle room you're still getting a great deal. The car I purchased was priced a couple thousand below what other dealerships in the area were asking for similar vehicles. I walked away with a great car at a great price....I've never been so excited to drive to work before!

C

CECIRAFARIVERA1

Jun 17, 2015

Star icon

We enjoyed meeting Mr. Jose Reveron. He was very patience to wait for our final decision, after 4 months. Called us several times to let us know about end of the month deals. He was very courteous and friendly. He was very professional during all the process.

V

VICKISK3

Jun 17, 2015

Star icon

We,my wife, took possession of the new "Elantra" and drove aimlessly just to confirm the features that this car possess. Had a great time with the car and we were very happy.

E

ENAITOVE

Jun 16, 2015

Star icon

Great place to buy a car. Stress free and fun. From the sales re Greg StClair and to the credit manager Eddie Brooks, top not on everything. Fun guys also.

K

KONOPKA.AL

Jun 13, 2015

Star icon

I bought a new 2011 Sonata from Hyundai of St Augustine. When I required a bigger car I returned and traded up to a new Santa Fe. My Sonata was such a great car, and the quality, performance, value and dealer services brought me right back to Hyundai of St Augustine. I didn't even shop any other vehicles or dealers.

A

Angela

Jun 12, 2015

Star icon

Jose was great, gave me excellent service, and a great deal. I drove from Jacksonville to St. Augustine because they were able to give me a better deal and service. He found the exact car I was looking for, and even had someone drive it out to my house so I wouldn't have to make a second trip to pick up the car (was not trading in a car, buying a second car). Overall I would definitely give Jose an Hyundai of St. Augustine the highest marks for customer service!!

P

Phburke88

Jun 11, 2015

Star icon

I had a wonderful experience. My salesman worked hard for me and got me a great deal. I highly recommend Leon Levitt he is great

M

Munn145

Jun 10, 2015

Star icon

You will not be high pressured, you will be treated with respect and courtesy. We highly recommend this dealership. You will not be disappointed! Richard Roberts was excellent, knowledgeable And very nice, too! We will recommend this dealership and this salesperson to all our friends.

B

brwnbuck1

Jun 10, 2015

Star icon

George , my salesman was very friendly and professional. He knew what I needed and provided me with excellent service.Made the car buying experience easy. Everyone in the dealership was courteous. Eddie in finance made it easy and painless. They made car buying very easy

8

81ALynn

Jun 8, 2015

Star icon

Bird was my salesman on this purchase and he was great! I went in with the mindset of "i'm not buying a car today" and just checking out a certain model. Next thing you know I'm talking about other models that might be best for me that I didn't know about and 5 days later walking out with the perfect car for me! Thank you Bird, you made this purchase very easy and you weren't pushy at all! Thank you for that... Joey was also great in Finance! Really looked out for my best interest!

D

DAYIS145

Jun 8, 2015

Star icon

Very professional service and high quality of work. I'm glad I went to Saint Augustine they offered me everything I was looking for in the right amount of time.

L

Lesmir79

Jun 8, 2015

Star icon

Very good experience for the way they did their best for us.They did everything to get the car exactly how I wanted ..thanks Jose

G

Gulfshoreguy

Jun 8, 2015

Star icon

Mike Sadowski is a great, honest sales rep. Entire dealership seems 1st class. Even took care of a little defect after the sale. The vehicle I purchased was exactly like the listing on www.autotrader, only cleaner.

F

Foreverjoy

Jun 7, 2015

Star icon

Paul Smathers and Jack McQuain were very knowledgeable and made my experience buying a new car very pleasant. It was a stress-free experience and I would recommend the St.. Augustine Hyundai dealership to anyone.

G&

George & Co

Jun 4, 2015

Star icon

I want you to know that I walked in to Hyundai with every preconceived idea that this was going to be the worse experience of my life. Within 15 minutes of my visit, I was comfortable with the car buying experience. Mike listened to what I wanted in a car,(something safe for my daughter and I) what I had to work with and most importantly, what I wanted to spend. (Thanks Jack the Finance Guy!!) Mike answered all my questions, explained the financing to me made sure I was taken care of. Most important, Mike was honest!!! Thanks again for everything. I will be sure to send others your way:)

JJ

Jay Jay

Jun 4, 2015

Star icon

I love my new Elantra GT - and had a great buying experience in getting it. My salesman, Leon, was so helpful and polite - it was a pleasure dealing with him. I will certainly recommend Hyundai of St. Augustine, and I look forward to many pleasurable years of driving my new car. Thank you!

OJ

Oviedo Joe

Jun 3, 2015

Star icon

Who would ever drive to St. Augustine from Oviedo to buy a car ?I did and I KNOW that I got the best deal possible. Working with Randy Selph made the buying experience enjoyable and a win -win experience.So tell me, when did you ever leave a dealership feeling you got a good buy ?Randy, Wade, Joseph and Andrew were very easy and pleasent to work with on my purchase.

B

BENNETTMOM99

Jun 3, 2015

Star icon

After a horrible experience at a dealership in Palm Coast, we reluctantly went to Hyundai of St. Augustine looking for a new car. To keep this short and sweet, Leon, our salesman, was amazing. We would come to the dealership again, and would recommend him to anyone! He was not pushy or overbearing, which we definitely appreciated!

C

CWARD418

Jun 3, 2015

Star icon

No nonsense, receptive to needs, will use them again in the future. Randy was a pleasure to deal with and I highly recommend seeing him if you are looking for a new car.

C

CHUBBER2

Jun 2, 2015

Star icon

I enjoy shopping for cars at St. Augustine Hyundai, particularly because I have known, trustedand respected Mr. Randy Selph for many years. I also appreciated the service business atSt Aug. Hyundai where I have always been treated well.

P

PAHENIN

Jun 2, 2015

Star icon

Home away from home. Respect, comfort, care and concern in every aspect of car buying. I am totally pleased with my car, the staff and service.

K

KEELINMR

Jun 2, 2015

Star icon

Mike is a great member of this dealership. His friendliness and no nonsense ways are exactly what I want at a dealership. He was helpful, thorough, informed and personable. Thanks

S

SURFERBERT

Jun 2, 2015

Star icon

Shawn was easy to work with and gave you straight answers. When we arrived we were greeted by Andrew DiFeo and made to feel at home while Shawn was finishing up with a customer. Everyone was friendly and helpful.

A

allebull

Jun 1, 2015

Star icon

We dropped on a Friday afternoon to checkout a Pre-Owned 2013 Azera that I saw in their online inventory. Leon was quick to greet us and we quickly found ourselves taking a test drive. We found the care much to our liking and we started the process. We found that Leon was very helpful and accommodating. We bought the car on the following Monday and would certainly recommend the dealership and very highly recommend anyone to contact Leon to help them with their purchase. Should the need arise for another car, Leon will certainly be contacted.

D

DAVID_GROTH

Jun 1, 2015

Star icon

An outstanding experience with St Augustine Hyundai. I was pleasantly surprised by their straightforward approach and flexibility. I will return and send friends there as well

J

Jtucker5291

May 31, 2015

Star icon

I purchased a 2011 Hyundai Sonata from this dealership because of a sale that Capital One was having. Both Paul and Jack worked very diligently to ensure we were happy with our purchase and the vehicle met all of our needs including price, size, and fuel economy.

J

Jessica_Rachelle1

May 30, 2015

Star icon

A wonderful car buying experience! Paul was easy to work with, and very honest. The entire team was friendly, and welcoming. I will be back, and referring friends.

B

BPCLOUTIER64

May 30, 2015

Star icon

Fine, I really don't have a lot to say I enjoy buying my car there. The salesman was very helpful, friendly, kind. Tried to make my visit good,

J

jsjr57

May 29, 2015

Star icon

I will buy or lease again. Very easy to buy a vehicle. People are friendly. The Service personnel are also very friendly. Wish they were in Jacksonville verses St. Augustine.

F

floridadriver1988

May 28, 2015

Star icon

The salespeople were considerate and friendly and very helpful during negotiations and delivery of services. They went out of their way to ensure my car-buying needs were met.

2

2015car

May 28, 2015

Star icon

Jose Reveron was great! He was honest and very helpful.Love my new 2015 Velositer Turbo!!! I was able to test drive a couple of different makes before I made my decision. Jose made the buying process simple, easy and fast!

R

Realbigdawg

May 27, 2015

Star icon

I must say that out of all my years buying vehicles this was my BEST experience I ever had. There's no pressure at all. My salesman Paul Smathers was excellent. I just can't praise him enough. Paul knows his job and is very professional in everything he did.

J

jimdihei

May 27, 2015

Star icon

This dealership is welcoming, knowledgeable, accommodating, and honest. This is our second purchase there. We couldn't be happier or more impressed with the thoroughness of this dealership from Jose in sales, to the G.M., to Joseph in financing. Just so professional!!!

I

Iceberg964

May 26, 2015

Star icon

Leon and the folks at Hyundai of St. Augustine were just what you would hope for in a dealership; trustworthy, knowledgeable, and patient. Great car buying experience.

C

Captherb

May 25, 2015

Star icon

This was the best car buying experience my wife and I have ever had. Our sales person Randy Selph and Sales Manager Jimmy Filiciano were very nice, helpful, and extremely knowledgeable about the automobile we bought and the whole buying process. I would highly recommend this dealership to anyone looking to buy a Hyundai.

D

dmb

May 23, 2015

Star icon

I never expected to buy a car from these guys and without pressure they convinced me that this was the car and the deal for me. THANKS Leon and Jack!

H

HOLLY368

May 22, 2015

Star icon

Best dealership experience ever.I recommend seeing George Aflleje for all your purchases,he is very knowledgeable in all areas of the vehicles.Great Clean Cars,tidy dealership,very courteous.

Q

quinonesg

May 20, 2015

Star icon

I had never done this type of buying without going to the dealership and i was extremely satisfied with the hole process, Jose was very helpful thru the hole process.

L

Lilk

May 19, 2015

Star icon

When I was reached out by this dealership by Paul Smathers it was so easy and fun! Paul is a very nice gentleman. I appreciated everyone with this purchase and will definitely keep in touch for the next vehicle I would purchase. Paul you are amazing!

G

Groom1

May 17, 2015

Star icon

I bought a great car. Leon explained everything to me, and made the whole experience a pleasure.The whole transaction was made very clear and easy.Thank you Leon Levit and thank you Hyundai.

D

Dawn54

May 15, 2015

Star icon

Our sales rep, Leon, was very easy going. Felt comfortable doing business with him. He took a lot of time with us to make sure we got the car we wanted.

L

Lauraatomc

May 12, 2015

Star icon

I had to bring my 2012 Elantra into the dealership for service, little did I know a great deal was waiting for me. While they were working on my car my husband said " let's go see what's new in the showroom." There we met Mr. Ray Paez sale consultant and we hid it off right away. We were fast friends. I said I liked the Elantra and he said let me show you some new ones. I saw a silver car 2015 that I really liked and Ray said let me run some numbers and give you a call. I said ok and left, shortly thereafter I got a email and phone call with a deal for a new 2015 silver Elantra that was great and too good to pass up. Hyundai of St. Augustine is a terrific dealership and Mr. Ray Paez is a great guy. If you want a hot deal don't pass them up. Check it out, you never know what's waiting for you.

F

frdavid

May 11, 2015

Star icon

This is my third Hyundai product. The first two were leased Sonatas and this is a purchased Santa Fe. I have always been treated fairly.

BN

brand new me

May 11, 2015

Star icon

Buying my Elantra GT was completely stress free thanks to Paul Smathers. He was friendly, knowledgable, thorough, applied no pressure and went beyond expectations to satisfy me. I like the feel of the car and the way it drives. I look forward to many years of safe pleasureable driving.

P

pasofino

May 10, 2015

Star icon

very friendly atmosphere, excellent service, willing to help. we certainly went to the right place to get a beautiful car. thanks for all your help, Jose!

J

James

May 10, 2015

Star icon

We just went to look found the car we liked. Leon was very nice and helpful.We are very happy so far with the car we bought, also happy with warranty.

X

xraygurl1101

May 8, 2015

Star icon

I had a super experience shopping for a car with Chris "Bird" Clark. He knew exactly what I wanted and was so helpful. Now I'm riding in style. Many many thanks.

EL

Elantra Lady

May 5, 2015

Star icon

I went in thinking no one could help me to get a decent car.. I walked out 1hr and 15 minutes later driving my 2015 Hyundai Elantra.. The salesman Greg St. Clair was new I believe but he was awesome.. the Finance guy was very efficient.. I couldn't have asked for a better experience.. Thank You Hyundai!!!Sincerely,Janice Wright

D

denise&tony

May 4, 2015

Star icon

My husband and I drove down from Jacksonville and it was well worth the drive.Leon Levit was so friendly and helpful. I will continue to share my experience with friends and family. I will recommend this dealership and Leon'S contact information to everyone who asks me where I got my car.Thank you to everyone at St. Augustine Hyundai for making our car buying experience superior!

K

Kimmyluhoo

May 2, 2015

Star icon

I came in to Hyundai of St. Augustine after putting in inquiries at a total of 4 places. I received an email from 3 places but your dealership not only had a salesperson email and call but you, the owner also emailed. I got a call from Greg StClair not even a few hours after putting in my inquiry. Considering my situation it was like a lifeline. I was so thankful but honestly a little nervous because from past experience and just from what I hear that car sales men are very pushy and will do anything to get a sale. That was everything but true at Hyundai of St. Augustine!!! My first intuition when I found out he was calling from a dealership was to politely let him know I appreciate his call but get off the phone ASAP. Greg even on the phone genuinely empathized with my situation and made me feel at ease from the get go. After speaking with him that evening I came in at 8:45am the next morning. It took a while by no fault of yalls own but I drove out in a brand new car at around 4:30pm. You guys were so accommodating and made me feel so welcome and at ease. I wasn't bombarded by every sales man but greeted by everyone and helped by the best staff. Thank you guys so much for making this not only a memorable experience but a wonderful one. I will definitely be referring others to your specific dealership because I know they will be treated right.A very pleased customer...........................I sarted getting calles from Eddie Brooks that seemd somewhat profesional but not making much sence. He said because I had lost my posistion that I could not keep the car and needed to bring it back. I had been rearended by a semi and had to finance that car to get back to work. I did loose my posistion due to being sent to the ER after being back on the clock and needed to accept treatment. Times were increadably tough but I called a week and a half or so before my payment was due to make a payment and was told that they did not have record of me even having a Hyundai. My life had been turend upside down at this point but I had to accept some treatment and get a new job that I was able to do. I lived on campus so I not only lost my job I lost my home. That week I secured a new position but to make a very long story a little shorter had started getting harrassing phone calles from Eddie Brooks from his personal cell. I had to calm him down to and try to make some sence of what he was trying to get accross. We (Eddie and I) had come to the agreement that if I got the new position to send over verification of my status that he could put the loan through again. (The loan that I was told had already gone through and that is the only reason i could drive the car off the lot) My new posiotion was going to send verification as soon as I was put on the pay roll the following week. that fit in the timeline that Eddie and I had agreed on. a few days later an armed ditective shows up at my cousins door to REPO the car. With my son and cousins there and the detectve just diung his job and not totaly awear of the situaton I ask for time to cean it out and give them the keys. The detective told me i could pick up my down payment at the dealership. I had to call my new job and tell them Icouldnt accept it then. The dealershi has refused to give me the down payment because they had to pay the repo man and the car had two many miles. Basicly because Eddie Brookes could not or would not do his job I couldnt accept mine and have been totaly mistreted by this dealership. An extreamly missuesd and betrayed former customer.

D

Dude

Apr 30, 2015

Star icon

Totally agreed with previous buyers. Best experience ever! Leon was very professional and pleasant to deal with. Leon, went over everything about the car in depth and answered all questions that I had.

M

milaya

Apr 29, 2015

Star icon

Thank you Hyundai of St.Augustine; best experience ever! My salesman Leon was amazing. He was very professional and pleasant to deal with. Stress free, no hustle no bustle. Got me the best deal!

E

ekj08

Apr 26, 2015

Star icon

I bought a used Hyundai Elantra. My salesman, Leon, went over everything about the car in depth and answered all questions that I had. The whole process was painless and I never felt forced. Leon was very pleasant, as was the rest of the dealership. Thank you!!

B

broudyadmin

Apr 23, 2015

Star icon

Dropped in for a scheduled service call on my 2013 Sonata, and less than a week later, I was driving away with a brand new 2015 Sonata. The entire staff made it an extremely pleasant and pain free experience. I will definitely come back for more!

M

Marcus1207

Apr 23, 2015

Star icon

I went to Hyundai on Tuesday after getting turned down by Chevy Dealership cause I have no credit cause I just turned 18. Not only did Hyundai and Leon help me find a car but the car I've always wanted. I was able to drive away in the car the day after. Great people and great service

J

jenntr3

Apr 22, 2015

Star icon

Jose was very sweet, and really worked with me to help me get what I needed. Everyone at the dealership was warm and compassionate. I will definitely be back and will recommend their services!

D

DJT

Apr 22, 2015

Star icon

Our salesman, Leon, was very friendly and helpful through the process of buying a used car with them. However the finance guy, Jack, wasn't. I tried to negotiate the Edmunds report I had but he would barely budge. I thought they would stand behind their website statement "Compare our upfront price to the Edmunds.com TrueMarketValue and see how much you can save by shopping with Hyundai of St. Augustine." It would have been a good savings if I got it for the Edmunds price but it was a reasonable price so we bought the SUV. The vehicle is very nice and we enjoy driving it. We did have a minor issue with the purchase that Jack wasn't helpful with but it got resolved by one of the owners. I think Jack needs to read up on their website quotes, "All of our team members have one goal in mindto exceed expectations and delight our guests everyday!" Everyone but Jack exceeded my expectations.

G

Go4It

Apr 20, 2015

Star icon

The sales team were professional and very accommodating. I was not pressured to make a decision. Various input from the sales team and my selection of a vehicle made my experience a rewarding one.This is the dealership that you want to lease or purchase your vehicle from. They provide exemplary sales and service making you fell that you are part of the St. Augustine Hyundai Family.Thank You Team.

J

Jetnut01

Apr 17, 2015

Star icon

We've been back to Hyundia two times over the past five years. All two times we worked with the same sales man, George Aflleje. He is the best sales man we have ever dealt with. Very friendly and knowledgable. No hassles and your in and out in record time. We just brought my mother there to buy a new car. The staff knows you when you walk in. Awesome car buying experience.

T

TLaskoski89

Apr 16, 2015

Star icon

Excellent dealership that goes well out of its way to help you. Jose and TC were the best salesman I've ever dealt with: knowledgable and friendly. And the sales manager Jimmy genuinely cares about you, not just the car he's selling. A special thank you to everyone there.

HO

Hyundai of St. Augustine

Apr 12, 2015

Star icon

Demetruis Davis and Joseph Cassata were very pleasant to work with. They were the most polite individuals I have ever dealt with. The two of them are very knowledgeable and were able to answer all the questions we had. Demetruis was very patient and made sure we got the vehicle we wanted and then let us test drive it. Joseph Cassata made sure we got the price range we wanted. Would definitely deal with the two of them again. We would highly recommend Hyundai of St. Augustine.

J

Jetnut01

Apr 10, 2015

Star icon

Our Sales rep George Aflleje is the nicest and most friendliest sales rep around. We've bought 2 cars from him and would recommend him to everyone

M

mardi13

Apr 10, 2015

Star icon

Leon greeted us right away, found the car we were looking for and we immediately took a test drive. He told us everything we needed to know about the car & the process. We decided to finance & he got us through that quickly. It was the 1st car we looked at but its the right one - appreciated that he didn't try to push us into something we didn't want. Leon is a great asset to your dealership.

C

carbuff

Apr 9, 2015

Star icon

My wife and I drove down to St. Augustine from Jacksonville and it was well worth the trip. Leon Levit was great to work with. We weren't even sure we'd get a car on that day but it all worked out. It was a pleasure to be at Hyundai of St. Augustine. The service was excellent and at the end of the day we drove home with a new car. We look forward to driving down for servicing too. We are so very satisfied with our car purchasing experience and highly recommend this dealership.

CE

Carmen Elantra

Apr 8, 2015

Star icon

I came in to Hyundai dealership,not sure I'd able to get a car. Paul Smathers spent the entire day with me and was so patient with me. We went through all of my options. He was able to to get me in to a better and newer car then I ever thought possible. The finance team did everything in there power to get me the lowest payment that we could get. This team at Hyundai dealership is the most honorable, compassionate, understanding team around. Thank you Hyundai team and a special thanks to Mr. Paul Smathers for my wonderful car but not only my new car which I have named Carmen Elantra because of Carmen Electra (lol) but be cause you have given me piece of mind. Thank you.

JB

Jim Bob

Apr 8, 2015

Star icon

My wife and I were completely satisfied with the outstanding product of the Santa Fe Sport, price, and service that Paul Smathers provided to us. All of the personnel at the dealership were friendly and helpful. We will be recommending Paul to all of our friends and neighbors as they make car buying or leasing decisions.

T

TGlasscock

Apr 8, 2015

Star icon

Just under 3 years ago I purchased a new Elantra from Hyundai of St. Augustine and it was quite possibly the best car buying experience I have ever had. Since then I have had all routine service performed at the dealership. (Never needed anything but routine service) Recently and after admiring the 2015 Sonata I decided to explore trading up to the Sonata. Considering my positive experience with sales and service from Hyundai of St. Augustine, logically they were my starting point. Well, let me tell you, my first buying experience was no fluke and 2 weeks ago I drove home in a 2015 Sonata from Hyundai of St. Augustine. Everyone was every bit as attentive as the first time. Unfortunately, they did not have the exact car (features/color) on the lot but within 2 days the inventory manager managed to get the exact car I wanted. Everyone including the salesman Shawn and sales manager Wade worked diligently to offer me the best trade allowance and final purchase price on the 2015 Sonata that I could expect. Needless to say I am very pleased with the whole transaction. I have almost 3 years of experience with their service department and 2 new cars so I know this dealership from all aspects and the bottom line is this is a First Class dealership all the way. Everyone and I do mean everyone treats the customer with courtesy and respect and you can browse the showroom and car lot without being pressured or pounced on like most car dealership. With confidence I would highly recommend Hyundai of St. Augustine to anyone and everyone. Keep up the good work, you are a jewel in a highly competitive industry. And a special thanks to Andrew Difeo, the General Manager, because he is the man that sets the example.

D

DavidL

Apr 7, 2015

Star icon

The service was very inviting and friendly, the sales associate, Ron Copeland, was very assistant in finding a car that met my requirements, and worked to help us get a great deal. I started looking at a 2013 Elantra for 13000, but it was sold that day :(, but then, Ron found me a 2013 Elantra with 20000 less miles and some more gadgets for 14388, through the work of Ron and the manager, we were able to get it down to 13400, and so I got a great ride that was inside my price range. If you are shopping for a new or used small car with good mileage and decent trunk space, I would highly recommend the Elantra, as even the 2011 that I test drove was very smooth. The gas mileage with the Active ECO is actually about 38-46 mpg, the turn radius is fantastic (U-turn, can stay the entire time in the left lane); the acceleration is pretty good, especially coming from a 2009 Minivan (Sienna), and the Elantra coasts extremely well. Basically, if you want a efficient, fun to drive, and versatile vehicle, I would highly recommend the Elantra. I would also highly recommend the group at St. Augustine Hyundai dealership.

D

Donnarose58933

Apr 7, 2015

Star icon

great price. great people. great experience! They made my first car buying experience so easy and did a great job getting me the best financing available. I will be back!

KD

K dog 39

Apr 6, 2015

Star icon

Had a very low stress experience! Ray, was awesome! Very friendly and helpful! Helped get what I could afford and what I wanted and worked for me! Couldn't have had a better buying experience, anywhere! Kudos to ray! Thanks so much!

JC

Jack Ceman

Mar 31, 2015

Star icon

One of the most pleasent car buying/leasing I have ever experienced. No hassles, no silly negotiations, just a quick and reasonable offer from the get go. We were also pleased that there was no pressure put on to up-sell unneeded warrantiy/service plans.

G

greenbean74

Mar 30, 2015

Star icon

We had a great experience with Leon. He said we would leave happy and we did. It was a quick transaction, too. We will definitely be repeat customers!

E

eher49

Mar 30, 2015

Star icon

It was a pleasure to go in with a need for a car and come out with the one intended to be purchased. Very happy with results. Thank you.

S

Seananthony1

Mar 29, 2015

Star icon

Best sale experience. My sales rep was not pushy, he worked with any request I had, friendly, polite, and made my car buying experience effortless!! I will send anyone I know looking for vehicle to see Leon. Thanks man!!!

B

Bristy

Mar 28, 2015

Star icon

My husband and I bought a 2013 Elantra yesterday and it was the easiest car buying experience I have ever had. It was not an ALL DAY undertaking like at other dealerships. I was very happy with the price and the straightforward way out salesman approached the deal. I didn't feel like I was being taken advantage of at all.

T

Tom

Mar 26, 2015

Star icon

Hyundai of St. Augustine is a first class operation from sales thru service. I have purchased 3 vehicles at this dealership w/o any issues. The service dept. is top notch. When a warranty issues arises, they schedule a appointment day and time ,handle the issue and maintain their promised schedule. It is a pleasure to deal with this organization, it are well managed and efficient. Tom Cusa

AL

Arnie L

Mar 24, 2015

Star icon

From the moment I entered the dealership I was greeted by Jose Reveron, a true gentleman. Jose listened to my concerns and had a great deal of patience while we explored different types of vehicles. He never pushed for a sale but allowed us to take our time, even as we made a few trips back to the dealership before purchasing the Santa Fe. Although we received comparable prices from another local dealer, it was the confidence we had in Mr. Reveron and Hyundai of St. Augustine that helped us to decide on the purchase.

G

goff1491

Mar 24, 2015

Star icon

Leon Levit was exceptional and showed a quirky but enjoyable experience. Joeseph Cassata also met my needs and was satisfactory at his presentation and professionalism.

S

Sherry

Mar 23, 2015

Star icon

I brought in my 2013 Sonata for its scheduled maintenance. I actually drive in from Jacksonville to Hyundai of Saint Augustine because I enjoy the staff, especially Cheryl Buck, who is always kind and cordial and remembers me for every visit. I appreciate that the waiting area is comfortable and and is always stocked with hot chocolate (my favorite!), coffee, soda, and water. I had a morning appointment and there were also donuts and cookies available. The length of the appointment was very reasonable and I left feeling very satisfied with my experience.

GE

great experience

Mar 20, 2015

Star icon

I would like to thank Leon for the wonderful experience at Hyundai of St.Augustine he went above and beyond my expectations .Everyone was very friendly the finance manager was very helpful. I would recommend Hyundai of St. Augustine to anyone who is looking to buy a car. I have bought many cars in the past and this was by far the best experience. Thank you, Lillian and Byron Lalone

J

justlkn

Mar 20, 2015

Star icon

I just wanted to convey to you the great experience we had buying our new car from you. I have always dreaded the car buying experience as it usually is an unpleasant, stressful event. Not so at your dealership! When we arrived we were pleasantly met by George Aflleje. He has a wonderful personality and seemed like an old friend almost instantly. George spent quite a bit of time showing us over the new Santa Fe, showing us all the features and answered every question we had. Now I know this is expected of all your employees but it's not what George did, it's the way he conducted himself. Way above and beyond and very personable. Because of George we did purchase a 2015 Santa Fe Ultimate and left very happy and welcomed into the Hyundai family! Thanks for the great experience and please tell George thank you again for us! Jack Mcquain handled the finance part of it and he continued to demonstrate the same great personable personality and explained everything clearly. Thanks again! Glenn and Tami

M

Moak1e

Mar 19, 2015

Star icon

THE SERVICE DEPARTMENT NEVER FAILS TO IMPRESS. THEY KNOW ME BY NAME EVEN IF THE VISITS ARE A YEAR APART. THE JOB IS ALWAYS DONE QUICKLY, PROFESSIONALLY. ALL STAFF ARE FRIENDLY. THEY ALWAYS CLEAN THE CAR BEFORE GIVING IT BACK. COULD NOT BE HAPPIER WITH THE SERVICE. LISA CRAWFORD 2011 GENESIS.

E

Ellie

Mar 18, 2015

Star icon

As this was my second car I purchased with Hyundai of St Augustine, I had no question with regards to their customer service, price and associates. I called in advance and spoke to TC about the vehicle I wanted and the price I was prepared to spend. I drove 50 miles one way to get to this dealership with the understanding that I was leaving my old car there and driving my new one home and that is what happened. My choice of cars were waiting, I just had to pick out the color. My special thanks to Ray Paez, he is an associate that went up and beyond to make sure I was truly satisfied.

H

Hawaii

Mar 15, 2015

Star icon

Mr.Paez was very friendly and helpful. He took the time to answer all my questions and showed me different options. They went above and beyond to find the vehicle with the features and pricing I was looking for. Very happy with my purchase!

S

speedymgb

Mar 13, 2015

Star icon

Want to thank Leon and all the other members of the St. Augustine Hyundai dealership for making the last purchase another good experience. This was my third new car purchase at this dealership and hopefully many more to come.Thanks againJohn and Cathy

W

WildRon

Mar 13, 2015

Star icon

The staff there were friendly and helpful. Randy Selph went the extra mile to find the car with the features in our price range. We were very happy with the selection available. We would recommend Hyundai of St. Augustine to our friends. We welcome our 3rd Hyundai Sonata to our family. We now have a 2007 Sonata, a 2013 Sonata, and a 2015 Sonata.We appreciate the reliability, the durability, and the value the Hyundai Sonata brings to the table.Randy Selph, and Hyundai of St Augustine, made the whole process stress free.And the Service Center has kept our 2007 Sonata purring with over 100,000 miles and it still runs strong.

Z

ziggy

Mar 9, 2015

Star icon

Excellent experience. The whole thing was a pleasure. I really wasn't sure that I would make the change but after agreeing to everything I asked, I had to do it.

S

Smao96

Mar 8, 2015

Star icon

They were very helpful in helping us find a car for the right price. Dealership was ncredibly patient and kind. If you are looking for a great deal with excellent service look no further.

G

Gbarron65

Mar 8, 2015

Star icon

We WERE GREETED BY DEMETRIUS DAVIS WITH WILLINGNESS AND KNOWLEDGABILIY...HE LISTENED TO OUR NEEDS AND DESIRES AND USED THAT INFORMATION TOGUIDE US TO THE PERFECT CHOICE FOR US...A 2015 HYUNDAI GENESIS...WE THEN MET JIMMY FELICIANO IN THE FINANCE DEPARTMENT...AGAIN HE LISTENEDAND PROVIDED US INFORMATION ON OPTIONS EXPLAINING THE DIFFERENCES UNDER EACHCHOICE THEN GIVING US TIME TO DECIDE...WE CHOSE THE THREE YEAR LEASE WITH15,000 MILES PER YEAR...WE THEN SPOKE WITH EDDIE BROOKS WHO GAVE US MORE INFORMATION ONLEASING, MADE SURE WE KNEW ALL OF OUR OPTIONS, HELPED US DECIDE ON SOME CONTRACT EXTRAS THEN FINALIZED THE PAPERWORK...WHAT A WONDERFUL EXPERIENCE THIS WAS...THIS HYUNDAI TEAM IS SO GOODWE ARE LOOKING FORWARD TO THESE NEXT THREE YEARS...

P

pjd

Mar 8, 2015

Star icon

I went to St. Augustine Hyundai because of Paul Smathers, and I'm so glad I did! I worked with Paul several years ago, so when I decided to buy a new car he was the first person I thought of. He's straightforward and honest, with the utmost integrity. At St. Augustine Hyundai I got the best deal on a well designed, quality car. I've heard people say that St. Augustine Hyundai is the best dealership in town, and now I know why.

M

mike

Mar 6, 2015

Star icon

Leon helped my son get the truck he wanted and for a really good price, my experience there was overall great, I'd recommend Leon to anyone!

R

Rmcaccio

Mar 6, 2015

Star icon

Second time leasing here. Demetrius is my forever salesman. All employees are friendly and went out of their way to make this happen for me.

A

ALYG8R

Mar 6, 2015

Star icon

This is my THIRD Hyundai Elantra, and this is the third consecutive transaction with Hyundai of St. Augustine. In addition to this, my parents are ALSO repeat customers. My Elantra is spacious and comfortable to drive. It also has features that I love - Bluetooth, XM, cruise, and so much more. The closer on this is the outstanding staff at Hyundai of St. Augustine. They are the "like family" dealership you want to keep coming back to, even when you move out of town like I did. I started working with Mr. Feliciano (management) when I purchased my 2007 used Elantra. When it was time to trade in, my father put me in touch with Mr. Smathers (sales) when I decided to lease a 2013. When my lease was coming to an end, Mr. Smathers was there with me all the way. He offered excellent guidance, and he really looked out for me and made sure I was IN LOVE with my new vehicle. (I saw Mr. Feliciano during my most recent trip, and he warmly greeted me, as though I'd worked with him a couple of months ago rather than 7 years ago). As a side note, I have stopped by the Service Department when in town, and Ms. Girwood has also provided outstanding service in that area. Coming in makes me feel like I'm visiting the kind of family you ENJOY seeing!

K

kris

Mar 4, 2015

Star icon

Leon was a great help, wonderful personality he made sure we were completely satisfied before we signed anything, best experience we ever had with a dealer ship! Jack was also great we will definitely be recommending the dealership

J

JF5288

Mar 2, 2015

Star icon

WE HAD A BAD START. AFTER CALLING THE SALESPERSON TO FIND IF THE CAR WE WANTED WAS STILL THERE AND INFORMING THE SALESMAN THAT WE WOULD BE THERE IN A FEW HOURS WE ARRIVED TO FIND THAT THE SERVICE MANAGER HAD TAKEN THE CAR HOME AS HIS PERSONAL RIDE.WE HAD TO WAIT 1/2 HOUR FOR HIS WIFE TO BRING THE CAR BACK. BAD COORDINATION. AFTER THE CAR GOT BACK, WE LIKED IT, THE SALESMAN APOLOGIZED FOR THE MIX UP, WE MADE A DEAL AND WE HAD AN EASY PURCHASE, WITH ALL DOCUMENTS READY AND WAITING THE NEXT DAY.

K

Kasia

Feb 24, 2015

Star icon

I would like to thank Jose and all the team at Hyundai in St. Augustine for an amazing experience while purchasing my new car! Everyone was very pleasant and helpful, even though I left the dealership way after their closing hours. I would highly recomment this place to anyone, who is willing to purchase new or used car in a stress-free, very professional and friendly atmosphere! Thank you lots!!!

C

Cindy

Feb 23, 2015

Star icon

I checked out many vehicles on USAA.com car buying service. I finally located the Hyundai I wanted at the St Augustine Dealership. I called in late on Friday and set an appointment for early Saturday Morning. The Salesman Michael Sadowski (aka Mike) was very helpful and honest. Mike was very pleasant to work with. He was patient and answered all our questions. He also worked well with our dog 'Max'. I am very happy we drove to St Augustine to look at this car as well as had Mike as our Salesman. I didn't feel pressured in anyway. The sale was a very smooth relaxing transaction. No stress or pressure. Thank You Mike for being a Great Sales Guy and Jack for his patience on working out everything on the financial paperwork with the bank. Both Mike and Jack are Awesome. I will definitely refer my friends.

D

Debbie

Feb 20, 2015

Star icon

My experience with Leon made the Sale very easy.I knew what I wanted, Leon was able to narrow my Search down to a couple of selections and I decided right away.He went overboard to make sure I was very happy with the Purchase.He is my new go to man!Thanks Leon!Your new Friend,Debbie Birch

S

sunadminatbellsouth.net

Feb 19, 2015

Star icon

My salesman, Ron Copeland was very helpful, friendly and polite. I came to Hyundai on the recommendation of close friends, but not with the intention of buying. I bought the next day.Love my car - Santa Fe Sport - financing was also a very easy process and Ron helped me to understand alot of the detail on my car. I am very happy with this dealership.

S

Steph

Feb 12, 2015

Star icon

From the moment I arrived at the dealership the customer service was excellent. Mike was extremely helpful, he was never pushy, and he listened to my needs and wants. I left with the car I wanted and needed and I could not be happier! If you are looking for a helpful professional you must stop in to see Mike Sadowski at Hyundai of St. Augustine. Also, I can't forget Jack McQuain and how he went above and beyond to arrange the financing that I wanted. Great team I will definitely be back!

B

bb845

Feb 11, 2015

Star icon

My time at the dealership was with out a doubt above satisfactory. Leon helped me in everywhere possible to get into the car I wanted. I couldn't speak high enough words about his service along with everyone else at the dealership. I would definitely recommend to anyone to shop here and I will be back when it's time to buy another car.

D

dajuana713

Feb 9, 2015

Star icon

This is my second car from Hyundai. I finally found a dealership that got me exactly what I wanted, and at a great interest rate.

D

DDouty

Feb 8, 2015

Star icon

The most enjoyable car purchase ever!! NO HIDDEN FEES, NO HASSLES! All the arrangements were done over the phone, even the trade-in. We traveled from Melbourne to St. Augustine and Zack Kasperovich had our new car ready by the time we signed the paperwork. Best dealership by far and Zack was TOP NOTCH!! Would highly recommend Hyundai of St. Augustine and Zack Kasperovich!!! THANKS, ZACK, you are a 10 out of 10!! A shout out to our Finance guy, Jack, as well!

HC

Hyundai Car

Feb 8, 2015

Star icon

Leon, Thank you!!!! Shopping for a new car has been such a wonderful experience!!! Your professionalism and attentiveness definitely were a driving factor towards my final decision. You listened to my needs and dreams. I never felt rushed and/or pushed into making a decision. Your patience, questions and guidance helped me to make the right decision in choosing a beautiful Hyundai car. I also appreciate all the financial guidance that Eddie provided in the purchasing of the car. Thank you Leon and Eddie for working with me long after your work shifts. You both are amazing.Your motto of "Excellent Service from Excellent People" applies in this dealership. Everyone from management, other sales consultants and service associates were welcoming and ready to help. I'm so grateful for this wonderful experience. I truly LOVE my car, and believe this is the beginning of a wonderful future with Hyundai. Would recommend to all. Again, THANK YOU!!!!!!

M

mkellum

Feb 6, 2015

Star icon

This motto is so true! Ray & Joey worked so hard to get me into my new car! Ray was "Johnny on the spot" as soon as I got out of my terrible car I drove up in! He was so helpful the entire time making me feel at ease with the whole process!! Being a very first time buyer and a young female one at that I was worried!! But they have treated me so great from the moment I got out of my old car in their parking lot!!!! I didn't get to talk with Joey (Joseph) much but I know he did everything in his power to get me into a new car!! Successfully!!! So for that I thank him so very much!! I also met Zack who I didn't work with for my car but kept me company while waiting, he was such a pleasure to talk with! Thank you Hyundai of St. Augustine! You have a lifetime customer on your hands!!! ;-) Keep up the Amazing work!!! I will recommend you to anyone I can!!!

W

wearnest

Feb 5, 2015

Star icon

The dealership was a pleasure to work with. Zack was very knowledgeable and friendly and had prepared for us when we arrived. The process of negotiating and purchasing our 2015 Sonata Limited was easy and efficiently handled. We thought the price negotiated was fair and were very pleased with our buying experience and would recommend this dealership to others.

T

TamiLP531

Feb 4, 2015

Star icon

After a bad experience at another Hyundai dealer. Paul and Ron were able to sell me the car I wanted at the right price. I was in and out of the dealership within about 30 minutes. Best car buying experience.Would recommend to EVERYONE!!

F

fl2411

Feb 2, 2015

Star icon

Ron did an outstanding job of answering all my questions and providing great customer service. I came in with the intent of only looking at a Sonata as I was weighing different options from several dealers I had visited and at the end of the day, Ron and Joseph did such a great job of showing me all the options available to me that I wound up purchasing the a great car. The detail provided for the car and different payment options, as well as lower cost compared to other dealers, convinced me that I was making the right decision in purchasing the Sonata. I would highly recommend this dealership if you are looking to purchase a car. The staff was very friendly and professional and in the end I am extremely happy with my new car!!

G

gem1

Feb 2, 2015

Star icon

Leon was fantastic to deal with when buying a used vehicle. Leon listened to my needs and helped locate a vehicle which met all of my purchasing criteria. The price was very fair and there was no pressure to oversell. He was very friendly, respectful and a man of his word. He delivered everything as promised and definitely went "above and beyond" to make sure my expectations were not just met, but exceeded. I will definitely be back in the future for my next car and highly recommend both Leon and Hyundai of St. Augustine for anyone wanting a good car at a great price!

J

jbaker

Feb 2, 2015

Star icon

Jose was top-notch while I was looking for my Hyundai Sonata Limited. He gave me my options, answered my questions, and listened to me about what I could and could not do during our negotiations. Overall, it was a positive experience, and Jose has already reached out to see how I'm liking the car. Can't say enough about how I feel he treated me during this car buying experience.

L

lindamac

Feb 1, 2015

Star icon

Great! Great and better than great experience. Zack was extremely knowledgable about my Hyundai Accent hatchback. that I purchased on Saturday. I would recommend anyone going to this dealership to ask for Zack. I am sure the other salespeople are as nice as he due to the training and supervision of Jimmy Feliciano, . Zack turned a frightening experience for an older woman into a truly delightful experience! Thanks Zack!

T

Tom

Jan 31, 2015

Star icon

Minor warranty work on my 2014 Equus Ultimate . Great workmanship and service support. This is my 3rd purchase from this dealership all providing excellent results!

F

Fishtale0405

Jan 31, 2015

Star icon

Leon made my used car buying experience very easy! Low pressure sales. Easy terms. Best prices around town. This was an easy decision. I will start here before I go elsewhere next time. So simple to find and buy a car. Will be back.

S

steven

Jan 30, 2015

Star icon

Zack was friendly and helpful, he answered all of our questions to our satisfaction. We had a price locked in so there was no hassle on that point. After we decided to buy, Jack was able to help us with the numbers to get what we felt was a good monthly payment. Driving off of the lot in our 2015 Elantra with less than 40 miles on the odometer knowing it was covered for the next 99,960 miles(or10yrs) was a great feeling.

TF

Ted Forst

Jan 30, 2015

Star icon

The sales team at Hyundai of St. Augustine were outstanding! From the moment we started shopping, to the delivery of our new Santa Fe Sport, the team at Hyundai of St. Augustine was exceptional. Ray our sales agent was respectful, honest and went above and beyond in making sure that we were satisfied. Jimmy the sales manager was upfront, personable, and straightforward. He made the process very easy and they all worked hard to earn our business. If you are looking for a great deal and experience that will leave an impression on you than Hyundai of St. Augustine is the way to go!

J

jnfl93

Jan 29, 2015

Star icon

Selected a 2015 Hyundai Sonata. The experience was once again excellent. This is the third vehicle we have obtained from Hyundai of St Augustine since December 2012. Because of our successful experiences with sales, finance, and service I would definitely return to this dealership. I appreciate the staff that assisted us on this visit which includes Randy Selph, Jimmy Feliciano, and Jack Mcquain.SincerelyRichard Denzio

L

ladymoorod

Jan 28, 2015

Star icon

This was our first time at this dealership. Leon was very friendly. He gave us a great opportunity to really test drive the car for quite a while. We got a good overall view of how the car handles on all roads (city streets, highways, and interstate). We were able to do quite a bit of the work over the internet so that the purchase of the vehicle was not as costly time wise as we have experienced in the past. After test driving the car, we were in and out of the dealership with our new car in 1 1/2 hours. That is a record! Leon, Eddie, and the whole staff were great!

C

clintleonard275

Jan 28, 2015

Star icon

I just want to say it was a good experience doing business with Ray and Eddie. I'm pretty skeptical of salespeople but I believe that Ray and Eddie got me the best deal for my 2012 Hyundai Elantra. Keep up the good work and Good luck to you both!

C

Chris

Jan 25, 2015

Star icon

First off my salesperson "Jose" was nothing less than perfect. I didn't even have to bargain for the best price, it was offered to me from the start. I have bought a lot of cars over the years and this was, by a landslide, the best experience of them all. These people make me want to buy a Hyundai again and again. I couldn't believe it. .............ChrisThanks Wade, Eddie, and Jose

M

Marydelgado

Jan 23, 2015

Star icon

This was my second time coming back to this dealership and my second time having Paul work with me to find me a car. The first time he was nothing but helpful and the second time he went above and beyond! Paul made such a lasting impression that I had to come back when my lease was almost up! He not only helped me explored my options, but got me in a new car that day! He made it fast and easy, completely stress-free! I knew that Paul would get me what I needed and he didn't let me down! Anything in your car needs, just ask for Paul and I promise he won't disappoint!

P

Peter

Jan 20, 2015

Star icon

Leon heard what we were saying and is a great person to work with. When the used Santa Fe that we were interested didn't turn out to be the exact right fit for us, he let us test drive a vehicle that just came on the lot. The next day we drove it home, a fantastic car at a really good price. If you want to find a used car without hassles and pressure, we strongly recommend meeting with Leon Levit.

KQ

Kona Queen

Jan 20, 2015

Star icon

I was intrigued by the "push button start" feature on the new Tucson, so we went looking. This is our 3rd Hyundai (I LOVED my 2010) and my husband loves his Santa Fe, but I fell hard for the Kona Bronze Limited. Nick, Wade, Kyle and of course, Joey C., could not have been nicer. It is always nice to return to a dealership where you're treated more like family than a customer. Everyone is SO friendly & pleasant..and you won't be disappointed with the service dept. either..Debbie & the rest of the crew truly ROCK!! Keep up the good work folks.

Y

yellowcorazon

Jan 20, 2015

Star icon

this review is for the the most friendly dealer i went to 3 toyota dealer, 2 hyundai and 1 Kiatoday we decided to go to St.Augustine looking for my car we found a great Dealer and the sale persone Mr.Demetrius Davis very professional,his knowledge and customer services. His personality to help and accommodate the customer is incredible . The manager of the Dealer Mr. Feliciano wow!!the manager of another dealer need to learn with him, He make you feel part of the Hyundai Family, he came to greet us to his dealer, present himself to us... where in the car selling bussines you have this experiences; they think they are better than any body else, keep then self in the offices you need a special permission to talk to one of them. Mr.,Feliciano and Mr,Demetrius was very helpful in every aspect of the process of buying car. I recommend this team to any body they want to buy a car thank you for this great experiences !!!you customer Maria Rodriguez

C

Chandra

Jan 17, 2015

Star icon

When we arrived at St. Augustine Hyundai we were greeted by Leon Levit. I'm so happy he was the one to introduce us to their business. Leon has a great knowledge of the vehicles Hyundai offers. We test drove a couple of cars, we were not rushed. As we drove around he explained and went over all the gadgets the car offers. He gave us undivided attention and has great customer service etiquette. Easy to talk to, convincing but not pushy. Such a wonderful person. The finance department, we had Jack who handled the finalization. He is also a great guy and very professional, who will get you a great deal. We look forward to all future encounters and purchases! Thank you Leon, Jack, and St. Augustine Hyundai family!!

D

Donna

Jan 17, 2015

Star icon

Stopped in to "look" at the Sante Fe to see what the trade in would be on our 2011 Veracruz. 3 1/2 hours later we were driving a new Sante Fe off the lot!! Great service by Ray Paez, Joe Cassata, Zack and the entire team! This is our fourth Hyundai and we love them! And as always, Debbie Girdwood and her team in service makes it a joy to stop by to have your car serviced!! - Donna & Walt

J

Joshb48

Jan 17, 2015

Star icon

We had a great experience. Our salesman Leon went above and beyond and also helped us get a great APR. Whole staff was very friendly, no pressuring, and the car was a good deal. Recommended.

N

nbk3dzu123

Jan 15, 2015

Star icon

I came to this dealership because I found a suv online that I wanted to see but it was sold before I got there. So they listened to what I was looking for and found me the perfect one. There was no pressure the whole experience was very smooth. I would go back and buy my next car from Leon.

M

mark

Jan 11, 2015

Star icon

We needed to replace our Acura but had noticed the Genesis and found it had all the features and better value. We went to just look and were impressed enough to buy a 2015 Genesis 3.8. The staff was wonderful, no pressure at all. Our thanks in particular to our salesman Zack Kasperovich and the others helping us in the process, Jimmy Felciano and Eddie Brooks. Very courteous and thorough in responding to our questions.

K

KR&DR

Jan 10, 2015

Star icon

Never knew picking up the phone and dialing 7 digits could be so difficult at Hyundai of St. Augustine, this has happened on multiple occasions but this time was the straw that broke the camels back. Per the invoice, the service began 10:54 10JAN15 and was completed 12:27 10JAN15. I didn't receive a call or voicemail stating that my car was ready to be picked up. No call to say, "Hey, we're closing soon and your car is still here. Would you like to pick it up soon?" Nothing. No call when the service was completed and no call when the cashier closed up and saw that keys were still there. I had to find a salesperson to pay for the service and pick up my keys.Im actually in the market to purchase a new car this year. Due to the repeated poor excuse of customer service, I will not be purchasing another Hyundai or suggest this dealership or brand to anyone. Furthermore, I wont be returning for future services. The quality of customer experience is everything.

B

bill

Jan 9, 2015

Star icon

Friendly on time and over and above what i expected. My Cdn. Hyundai dealer could learn how to greet and process clients from this dealership.Received and processed by Debbie / friendly / questioned asked and answered prominently and accurately. My car was washed and vacuumed, this would never happen at my dealer in Halifax NS.Parts dept. solved a long term challenge that i have had with protecting my rear bumper from scratches. Found the product and was honest enough to recommend that I have it installed by another company, because they were the experts. Really appreciated.Cheers and thanksBill N

K

kim

Jan 8, 2015

Star icon

It took me a while to purchase a car. I was at the dealership multiple times and dealt with Leon Levit. He was so patient with me and let met test drive multiple vehicles. I went back and fourth between used, new and lease. I finally decided to go with a new Hyundai. I love it and I loved my salesman. I will defiantly buy all of my vehicles from Leon. He was the best ever. I also had a wonderful finance manager Jack M. The both treated me with great respect and I believe I have made two new friends,

Z

ZigZagMan64

Jan 5, 2015

Star icon

I shopped all over Florida looking for a 2014 Camaro SS, I went on Hyundai of St. Augustine's web site and found my dream car. I spoke with Leon Levit and he made the deal happen. I got a beautiful car at a GREAT PRICE!! Thanks!

R

rrd1954

Jan 4, 2015

Star icon

Love my new 2015 sonda had a elantra and traded up we went back to this dealership and salesman because of the first purchase our experience there was great no heavy pressure just down home folks and no bull love my Hyundai and sales man Paul Smathers. Also the service is great Debbie in service is so pleasant and Caring

A

Andy

Jan 4, 2015

Star icon

It was a stroke of luck that I contacted Hyundai of St. Augustine! After a brief telephone conversation and a short drive, the dealership had the desired automobile and all required documents ready upon my arrival exactly as promised. The staff were very knowledgeable, extremely professional, and exceptionally helpful. My experience at Hyundai of St. Augustine was wonderful. This dealership was a dozen steps better than the six previous dealerships visited. Without any hesitation and reservation, I whole heartedly encourage anyone to visit Hyundai of St. Augustine when shopping for a vehicle. I'm so glad I purchased a vehicle from them.Sincerely, Andy Sager

H

hayed

Jan 3, 2015

Star icon

Found the entire experience pleasant. Sales representative was helpful and got all the paperwork completed quickly. Since we had called the night before and drove three hours, it would have been better if he had the detail shop clean and prep the car before we came rather than waiting for that service. Price was reasonable and staff attentive to details.

T

tclaridge

Dec 29, 2014

Star icon

I enjoy driving a new vehicle but always dread the buying experience because of pushy sales people. I did not encounter this with Leon. I appreciate the fact that he listened to what I wanted and what I could afford. He never pressured me to look at something that cost too much or had to many miles. Both my daughter and myself were very impressed and pleased with how he listened and found what I wanted. Thanks Leon!

SM

Sherry Moore

Dec 28, 2014

Star icon

I was very nervous, as this was my first car purchase on my own. Leon bent over backwards to help me feel comfortable with the final purchase I made I'm loving my new car with all the bells and whistles. I don't know if I would have purchased my 2012 Hyundai Elantra without Leon Levit"s help and patience !!

M

Mary

Dec 28, 2014

Star icon

Excellent experience. My daughter was with me and we both liked Ray Paez very much. I would highly recommend him to any one I know who is looking for a new Hyundai.Mary Edge and daughter Debbie

K

Karitkeiffer

Dec 27, 2014

Star icon

I spent a lot of time car shopping before meeting Bird, I knew I could stop looking once I had. Excellent experience, would do over again for sure!

J

jmrv1017

Dec 23, 2014

Star icon

We have purchased cars here without any problems.On December 23, 2014 we purchased a 2015 Hyundai Tucson Limited. Ron Copeland was our salesman. When we walked through the door he greeted us like a family member. He is professional, knowledgeable and personable. He helped find the perfect car for us. My wifewanted a Red Tucson but, there were none. There was a Black Tucson which we liked but, mywife said she would prefer to see the Red one before making a decision.Ron went to Jimmy Feliciano to see if it were possible to bring up a Red Tucson. Jimmy madeit happen even though the car came from miles away from another Hyundai Dealership ownedby Hyundai of St Augustine. You could not find a more professional and personable person.The car was brought into the Dealership and we decided on the Red One. Would not have happen without Jimmy's intervention. When it came time to pick up our car Jimmy came andgreeted us and asked if everything was alright. After pleasant conversation we thanked him for what he had done to make my wife in particular happy.Eddie Brooks as Jimmy and Ron is also very professional in what he does as well as personable.He explained everything we wanted to know and there was no pressure to purchase anyService agreements. It is because of him that we purchased the platinum Service agreementwhich will give us peace for ten years. If you do a Service agreement he will make you feel welcome and put you at ease.Ron Jimmy and Eddie are tops

N

NFD

Dec 22, 2014

Star icon

Received a promotional letter in the mail and called to find out if it was a real deal. It certainly was! Much of the business was conducted via telephone. When I went to the dealership everything was in order and i just had to say "yes" and do the paperwork. I loved their can do attitude. Very easy experience! Very professional! I have found a new automobile home! NFD

H

hs123

Dec 20, 2014

Star icon

To Hyundai to Hyundai to buy a used car.and there "Bird" spied us from afarof cars he showed us white, silver and redthe price is the price no haggle he said.on line we did check all day and all nightand found St. Augustine prices fair and just rightso off to the dealership we went the next daythe lowest price for a certified used Genesis we did pay.Bird did not push, prod, coach or pursuebut let us decide for which we did dono haggle, no hassle we thought it just greatBird and this Hyundai very highly we rateso happy we are with our used car vehiclewithout using Bird we would be in a picklewhat is the point, the end and the moralI say they're the best and with me you don't quarrelso use St. Augustine Hyundai and Bird for your, next car. Great prices ,quality and people they are!

L

lkatsikos

Dec 16, 2014

Star icon

I would highly recommend this dealership as they are extremely helpful and friendly. I recently purchased a Hyundai Elantra and had the pleasure of working with Paul Smathers who was by far the best car salesman I have ever worked with. He was extremely professional and treated my family and I with such class and made the entire process run smoothly. If your looking to purchase a car now or in the future I would give St. Augustine of Hyundai a call and ask to speak with Paul Smathers.

P

Pmarie9999

Dec 15, 2014

Star icon

Bought my first car today , Leon ended up getting me a great car that fits me with the best price. I Felt very comfortable there other than the other dealerships I went to . Didn't Rush me at all or make me stressed. Will def be recommending him!

C

ckesgen

Dec 15, 2014

Star icon

Recently purchased a Hyundai Elantra from St. Augustine Hyundai. Ray Paez, Eddie Brooks, Joseph Cassata, and Jimmy Feliciano made the purchasing process painless and gave us a great deal.A few days after the I purchased the car, I had some problems with the car starting. Special thanks to Cheryl Buck, Ray Paez, and team for taking care of the customer and getting the problem fixed right the first time!Very happy with our purchase and highly recommend St. Augustine Hyundai. Thank you to all!

C

caseyleanne

Dec 13, 2014

Star icon

This dealership is very great and everyone there was very friendly. Ron Copeland worked with us to get my new car and he made the experience very easy and not stressful like other car places I've been to in the past. Definitely will recommend Hyundai of St. Augustine to others!

D

Dwarren1462

Dec 13, 2014

Star icon

I purchased my first Elantra from St. Augustine Hyundai 2 years ago, and I loved the performance, fuel savings and style. I was not 100% satisfied with the decision I made, but after 2 years, my salesman, Leon Levit took the challenge and did not stop until I had the car I wanted. Once again, their finance manager, Jack worked with me to not only get the car I wanted, but at a better rate than my first time. This has been an amazing credit re-building experience as well as being able to drive a great vehicle. Aside from my deal, the service department at St. Augustine Hyunai are rock stars! Cheryl and Deb always find a way to make my appointments around my busy schedule and I am in and out. Love you girls! As if it isn't great enough, Calvin gave my car the best detail ever, my car looks showroom beautiful all the time. I can't say thank you to all of you enough!Diane Warren, St. Augustine

F

fangforce

Dec 13, 2014

Star icon

I did my reasearch for days and couldn't find a better deal anywhere. I made an aggresive offer and it was accepted within minutes. No hassles! Being 60 miles from the dealership, the deal was pretty much done over the phone and Kyle even delivered the car to me personally. The paperwork was ready to go and all signed within 10 minutes. The time from first inquiry to keys in my hand was one day. I now know why this dealership has excellent reviews. Probably the most hassle-free car deal I have ever experienced!

K

Kumsch

Dec 12, 2014

Star icon

From the service advisor right up to the mechanics this is the best experience I ever had at a dealer-ship. Thank You Hyundai of St. Augustine.

3

321Accent

Dec 12, 2014

Star icon

I really felt at ease with this dealership. I really liked the fact that I was treated as a customer and not just a dollar to be made.. Chris "Bird" Clark took the time to sit down go over price range, models ect. that I was interested in and we went from there.. It kept me from running all over lot to find what I was looking for.. He was very professional but yet personable.. There was no pressure or hassle, which I greatly appreciated....I decided to purchase , I gave him a call, everything was done and ready when I got there to sign.. So time out door with my car was fast and easy... I would highly recommend this dealership and Chris "Bird Clark as your salesman, he knows his job and does it well.. Thank you Hyundai of St. Augustine and Chris for making my purchase a pleasant one...

S

slcox7

Dec 10, 2014

Star icon

I live in Naples Florida but wanted to buy a car from this dealership. I worked with kyle show alter. He was so helpful and informativr. This was a completely no hassle process. I bought the car...was sent all the information and kept in the loop the whole time. I did all the paperwork Monday and by Wednesday morning kyle personally left to deliver my car to me. The whole process was professional and fast. I will be buying my next hyundai from this dealership and from kyle showalter

S

slushburg

Dec 9, 2014

Star icon

There was no pressure to complete the transaction. When I decided to go through with the purchase they were truthful and it didn't take long to get out the door.

L

Lovekatielane

Dec 9, 2014

Star icon

I was working with Jordan night on trading in my 2008 Jeep Cmdr. for a 2015 Ellantra Jordan called me told me the payment would be around 499 but we need to come in to look at the vehicle when I finally got a hold of the finance manager he told me our payment was 580 and Jordan told him that's where we needed our payment he told my husband take it or leave it your choice he was extremely rude and I was lied to I understood I had negative equity and my cheap but for 99 to 580 is a huge difference I was not being told the truth so that I would come in and take the car for 24 hours very disappointed I thought many cars and I thought I could maybe get out from under this negative equity on my older vehicle not pleased

M

maicon.costa.129

Dec 9, 2014

Star icon

I bought 2012 hyundai sonata .... very friendly and explain all the car running and work with you on price issue helped me a lot he does great job

R

reggiefl

Dec 8, 2014

Star icon

I'm 50+, so I had a few cars in my life; my last three vehicles were bought after doing lot of research online. I decided to go with Hyundai Of St. Augustine because of their great reputation among dealerships in the Jacksonville area. I'm glad I chose Hyundai Of St. Augustine. My salesperson Jose Reveron was very helpful in getting me the vehicle I wanted. Many months ago I gave Jose exactly what I was looking for. An AWD Santa Fe Sport 2.0T black or blue with Ultimate Pkg. Jose explained it is hard to find an AWD in FL, I am currently on a contract in PA and here we have snow, so I wanted the grip and safety of an AWD to get me where I need to go. To my surprise Jose found an AWD with all the options I wanted, the color was Mineral Gray, which I prefer to black, easier to keep clean. We also discussed the trade of my current vehicle, I got an honest value for my trade. Jose located my new vehicle in Tampa, somebody had to drive the vehicle to Jax, then Hyundai Of St.Augustine did the preparation and Jose delivered the car to my house in person, and drove away with my trade. That night Jose showed up at 9pm at my house, he took the time to explain all the car features, he paired my Bluetooth phone and gave me a full tank of gas. The next morning I was ready to drive to PA. Now that's great service! Jose went above and beyond what I expected. The following week Jose called me to verify on how I like the new car, and he repeatedly asked if I had any questions regarding the car or Blue Link. I want also to mention that Eddie from Finance was very helpful and took the time to explain how the 36 months lease works, and what options I have, he made the whole finance experience easy and smooth. Thanks, Eddie & Jose and thanks Hyundai Of St. Augustine for a wonderful car shopping experience.I will definitely recommend your dealership to my friends in Jacksonville who are looking for a great car which offer value and built quality.

A

abc1951c

Dec 7, 2014

Star icon

wife loves her azera but it will our be last hyundai. joseph showed us two sets of numbers for extended warranty financing. i didn't want it at any price but she wanted it. "only $10 per month". much later i was shown the sales agreement. in addition to the agreed upon price there was nearly $1800 for the warranty. when i questioned how we got $1800 for only $10 per month we were told that we got a better apr because we took the warranty. it wasn't until hours later i realized he had shown us two different apr to make the figures look better. we are trying to cancel the warranty and won't even go back for the free service. WE ARE REFINANCING AT A HIGHER RATE JUST TO BE DONE WITH HYUNDAI!

W

wauldron

Dec 5, 2014

Star icon

This is a wonderful group of peopleWe were treated like Friends.We leased a Great car and had a Great buying experience.Thank you,Jim Wauldron

WD

Winnie Davies

Dec 3, 2014

Star icon

I really appreciate the professionalism and helpfulness of each person I met. From the pleasant voice on the phone (Paul) making arrangements to have me picked up and delivered to the dealership to the driver (Ann), It made the experience fantastic. Paul became a teacher to all the 'buttons' and functions that were possible on a Hyundai auto. He answered my questions and took me through the steps to purchase a new 2014 Elantra GT. I am very proud to have made this purchase! The 'finance' man explained the process before asking for signatures.Thank you, one and all.

F

Figaro30

Dec 2, 2014

Star icon

This is the 7th car we've purchased!!! Need I say more? Love the dealership, love the employees and love my Hyundai! Always recommend them to anybody interested in buying a vehicle.

G

gjjfl

Dec 2, 2014

Star icon

St. Augustine Hyundai was agressive in wanting my buisness. After agreeing on a price, from the comfort of my home, I was pleased that the agreed price was not manipulated when I went to purchase the car. Ron was the initial salesman and was very helpful. Wade was the sales manager that negotiated the price. Jose was the sales representative that processed the sale and he was very knowledgeable and spent time explaining the many features of the car. I and my wife were very pleased with the transaction.

S

Simplyme1109

Dec 1, 2014

Star icon

We have bought several cars over the last several years and the experience here was the best overall experience we have had. The customer service was amazing. They valued our time and was able to get our sale finalized, our car looked at by service and detailed in a reasonable amount of time. We will drive all the way from Orlando to purchase another vehicle here when we are ready to buy again. We felt they really cared about getting us the best deal while displaying excellent customer service. Ask for Leon Levit he was great!

W

waver

Dec 1, 2014

Star icon

This was my first exposure to Hyundai and I was pleasantly surprised at the experience from initial contact via the internet to the closing. Kyle was excellent in explaining the car/options and addressed my millions of questions. I appreciated the step-by-step process that moved right along and the walk through that Kyle did so very well.I have already spread the word about Hyundai of St. Augustine and Kyle.

BC

Belinda Crissman

Dec 1, 2014

Star icon

By far, this ranks as the most enjoyable--yes, I said enjoyable--car buying experience I've had. It helped that the gently-used car I purchased was as-advertised, the deal was haggle-free, and everyone involved showed great courtesy and professionalism. But mostly, I'd like to commend sales pro Leon Levit for his attention to detail, his knowledge of the car and his ability to facilitate a pain-free experience. Did I mention that the price we were quoted at the beginning of discussions is the price we actually signed for at the end? (How often does that happen when you're buying a car??) Plus, Leon is a genuinely nice guy and a lively conversationalist. Also, a shout-out to Paul Smathers who spent time with us as well. I'd recommend both of these gentlemen, and this dealership, to anyone shopping for a good used car. Hyundai of St. Augustine is a somewhat long drive from my home, but it was worth the trip. I'll be back for my next car.

R

rwauldron

Nov 30, 2014

Star icon

This is the second Hyundai I have purchased. Our salesman Shawn Hays went above and beyond in Customer service and making sure our experience was A+ and it was. I love my new Sonata, they worked their magic and I drove it home. Also, Thank you to Andrew DiFeo, Wade Wahy, Jimmy Feliciano and Eddie Brooks for all your help. I am 100% happy! Friendly. Professional, Knowledgeable and Honest! Thank you!

S

Shana.Fontaine

Nov 30, 2014

Star icon

Awesome customer service and experience. Leon was very friendly, knowledgeable, honest and up front. I will definitely recommend him and Hyundai of St. Augustine. Thanks!!!

T

tmorales0410

Nov 26, 2014

Star icon

I took my Kia in to get serviced there and always had a pleasant experience and now that I have a 2012 Hyundai Sonata I see no reason to stop taking my car for service. The staff is always friendly and professional and I never have an issue when it comes to getting my car fixed or serviced right the first time. Debbie always takes very good care of my car. I recommend anyone wanting a friendly and professional service adviser to ask for Debbie.

D

djkolsan

Nov 26, 2014

Star icon

Leon Levit is a great car salesman - he is very down to earth, friendly, and knowledgeable about the cars he sells. My wife and I felt very relaxed as he was very up front and honest with us, and encouraged us to go further with the test drive. Thank you, Leon!

S

silverton1287

Nov 20, 2014

Star icon

I wanted to say what a wonderful buying experience I had at Hyundai of St Augustine. I just purchased my second vehicle and the experience i had this time was even better than the first time. I want to thank Demetrius Davis and Jimmy Feliciano personally, They both went above and beyond to make my purchase a first class experience. I will definitely recommend this dealership to anyone else i meet and I will personally recommend Demetrius and Jimmy for making it happen !!! Those two guys are awesome.Thanks again,Matt Lowry

RK

Richard Keller

Nov 19, 2014

Star icon

The dealership only gets better. My salesman Shawn Hays was knowledgeable, helpful and created a great buying experience!Everyone here is experienced and goes the extra mile to create a wonderful dealership that puts the customer first!!

T

tmorales0410

Nov 15, 2014

Star icon

I went to Hyundai of St. Augustine hoping to trade in my high mileage 2012 Kia Soul. I met Kyle Showalter and couldn't be happier. He worked so hard to help me get the best deal. He never tried to hide anything from me, was honest and up front and was very friendly and professional. I went i there looking at either a pre-owned Genesis or pre-owned Nissan Altima. As we walked the lot I came upon a 2012 Hyundai Sonata. Kyle showed me all that the car had to offer and we went for a joy ride(known as a test drive to most people, but test drives are for technicians). After joy riding in the Sonata I told Kyle I was definitely interested. He talked to Wade in finance and Wade worked very hard to get me a good deal considering my credit history. Wade was able to finally get me a good deal. I then sat down with Joseph Cassata and worked out all the final details. At the end of my experience I walked out with a 2012 Hyundai Sonata with everything I wanted in one car. From the very beginning Kyle Showalter was great. As I said he was both friendly and professional. I would recommend EVERYONE to Kyle Showalter. So if anyone out there is looking for a vehicle to purchase ask for Kyle, he won't steer you wrong. Thank you very much Kyle for helping me and for your military service to our country.

L

lshep2788

Nov 5, 2014

Star icon

This is the second car I have bought from Darryl Clark and both experiences were great. He is very responsive and accomodating. I have and will refer my friends and family to him.

MC

Michael Chesser

Nov 4, 2014

Star icon

I recently had an issue with a tire on a CPO vehicle I purchased. I sent an email to the GM who promptly responded and informed me I would be getting a call from the service department. I received a call from Joe King and after explaining the situation to him, he said he would look into it and call me back. I received the call back as promised and Joe had worked out a satisfactory solution to my issue. Joe kept his word and was very professional through the whole process. I've had bad experiences with service departments from other dealers but these guys set the bar high ! I've bought 2 vehicles from Hyundai of St. Augustine and I wont buy a car from anyone else. Top notch !

P

pvb4me

Oct 30, 2014

Star icon

I live in the Jacksonville area and bought a new Genesis from Kyle at Hyundai of St. Augustine. I found this dealer through USAA. I am a USAA member and my local dealer wasn't on their accredited program.I have purchased over a dozen cars in my life so far, and this was by far one of the easiest transactions. From the first phone call to the dealership until I left the lot with my new car, Kyle (Jimmy and the rest of their team) were very professional. They did not play any games (like most other dealers). Every communication was straightforward. Their willingness to get the deal done was evident and I was glad I expanded my search area and found this dealership. You would be making a big mistake if you dont give them a chance to earn your business!

K

krfolco

Oct 30, 2014

Star icon

Since Hyundai is having fantastic deals,I wanted to see what was available in a 2014 Elantra Limited. Mr. Cassata, the Finance Manager, was extremely helpful in attending to my wishes to keep within my budget for a 2014 Elantra. Not only did he find the perfect car, but he had it delivered to Jacksonville the same day! The 2014 Elantra Limited, red with beige interior and all the amenities was much more than I could have hoped for! Jordan, the salesperson, delivered the car to Jacksonville and was efficient, effective and polite in helping me to fill out the required paperwork to finish the sale.It is my pleasure to tell my friends and co-workers about the great deal, great service and great overall experience I have had working with Hyundai of St. Augustine. I would definitely recommend customers in Northeast Florida to call your dealership first!

R

rick.brenner.7

Oct 29, 2014

Star icon

My wife likes her KIA Sorrento and Leon, our sales person was extremely helpful and courteous.Our overall experience was great . She was fairly happy with the price.

S

suresh.21m

Oct 19, 2014

Star icon

Bought a Honda s2000 recently and had my vehicle shipped to California. Bird was excellent overall. The overall purchase process was simply amazing due to Bird. He kept me posted of the status of every step and answered all my questions in a very friendly manner. I received my vehicle yesterday and it is in very good condition. I strongly recommend this dealership and the sales person Bird.

LG

Linda Grimes

Oct 17, 2014

Star icon

Leased a new car today. Salesperson, Ray Paez, was excellent in every way. Would highly recommend this salesman and dealership. Everyone was very friendly and courteous at the dealership and made leasing my new vehicle a pleasure.I have owned two previous Hyundai's, a Genesis and a Santa Fe Sport. I love the Hyundai and never thought of any other car to own. I just love my new Sonata.

R

raymondlitorja

Oct 17, 2014

Star icon

My wife and I like the Elantra and we got a good price on our trade in. Salesman and manager are very professionals. They treat us very kindly.

G

gracicot

Oct 14, 2014

Star icon

I called Randy ahead of time, told him what I was looking for. When I came in, he was waiting for me, had the exact car I was interested in pulled up. He made the negotiating process stress-free. This was by far the nicest experience I've ever had purchasing a car. The salesman knew his product well, showed me the improvements over my older car and was able to explain the benefits of the 2015. Usually, I would prefer going to the dentist than going car shopping. The few hours I spent at that dealership were like spending time with an old friend.

DC

Danielle Corker

Oct 14, 2014

Star icon

I got antsy after owning an Equinox for only a year and wanted something newer. My boyfriend begged me to look at the Santa Fe Sport because "it's not a Chevy". Reluctantly I did. I was blown away. The first time around my financing had a hiccup. Ray Paez assured me it happens and when I'm ready to try again, give him a call. I'm glad I did. In the mean time I was looking into other mid-sized SUVs. I kept coming back to the Santa Fe. When my pre-approval came back I was ready. I told Ray what I wanted and the price I wanted to stay in. Ray didn't play games. I love that. Two days later I was saying goodbye to my equinox and Jasper, my 2014 Santa Fe Sport, and I were heading home. I passed by 2 other Hyundai dealers to buy my car and if I had to do it all over again I would and I wouldn't change a thing, except maybe the gator keychain I went home with haha. The entire experience even with the finance dept was so painless.

O

okiruss

Oct 7, 2014

Star icon

Took my '13 Sonata Ltd in for servicing on a Friday and Ray showed me the '15 Sonata loaded with everything. First question was does the passenger seat move. They fixed it and added electronics so my wife no longer feels like she is sitting on the floor. After looking over all the great stuff on the car I told Ray to "make me an offer I couldn't refuse." There was some negotiation and I traded my '13 with 16K miles yesterday. I am happy with the deal and there is no comparison between the '13 and the '15. I will say, if you are going to get a Sonata, spring for the full package. Hyundai of St. Augustine is where I buy and have maintenance done. I live in the Avenues area of Jacksonville.

N

NattyC9oh4

Oct 4, 2014

Star icon

Such a great experience buying my first car. They were so nice and did everything in their power to allow me to walk away with the vehicle I eanted. If it wasn't for them I wouldn't be able to afford my Accent. I don't know what I would've done without then!

R

rmyers1984

Oct 4, 2014

Star icon

We spent the past year researching the Hyundai Genesis including a test drive at our local Hyundai dealership in Charleston. The prices in Charleston were reasonable, but we saw a Genesis in the color we wanted with very low miles for much less than we were seeing locally. I originally saw the car on cars.com and used that site to send an e-mail to to Hyundai of St Augustine. I received an e-mail from Chris (Bird) within the hour. Bird was great about answering all my questions, even talking to me about the car and financing on his day off. With some hesitation, my husband and I made the 4 hour drive from Charleston with the mindset that the car may not actually be there or the details would change once we got there. This was not the case. All the details were as promised. From test driving the car, our inspection of the car, financing and learning how all the features worked everything was easy and stress free. We didn't get any kind of upsell or pressure to buy additional services. Bird spent a lot of time answering all our questions and making sure we were comfortable with the process. It was definately worth the drive to the Hyundai dealership in St. Augustine and we would easily buy another car here and from Bird.

S

steve.kissel.73

Oct 3, 2014

Star icon

I purchased a 2013 Genesis Coupe Grand Touring. It was a Certified Pre-Owned vehicle, which helped relieve any fears about purchasing and then finding problems with the car.The staff that I dealt with was courteous, and very helpful. Leon Levit went out of his way for me, driving to my home in Jacksonville, on his day off, to pick me up so I could purchase this car. Eddie Brooks in finance was very thorough in explaining the options available to me. Will definitely recommend this dealer to anyone looking for a vehicle, and a great experience!SteveK

K

KMM47

Oct 3, 2014

Star icon

Hyundai of St. Augustine is a good and honest dealership. It has always been a good experience as a customer. They offer great deals with their discounts on oil changes and other services. If a problem does arise they are there to fix it with no hesitations. I have to say as a customer they work really well with you and address your concerns if any. Thanks Hyundai!!

DS

Dave Sheldon

Sep 29, 2014

Star icon

Paul was wonderful and took care of all my needs! I needed to get into a new car quickly after an unexpected adoption, and Paul found my car and had it transported to St. Augustine for me. His knowledge of the product and transparent nature made me feel extremely comfortable, like I was dealing with an old friend. If you're tired of going car shopping and feeling hustled, give Paul Smathers a call right now!

G

gregmerman

Sep 26, 2014

Star icon

Leon Levit's expeditious help during this used auto purchase was/is greatly appreciated. HIs long-distance coordination of the financial and delivery processes during this internet sale was magnificent. Thanks to his excellent proficiency in salesmanship, this has been the best auto purchase my wife and I have ever experienced in our lifetime. The 2012 Elantra Touring GLS my wife and I purchased from Hyundai of St. Augustine looks like a creampuff, runs like a dream and included a full Hyundai-Certified warranty. I can only hope that Service after the Sale, based on mechanical coverage offered by the Hyundai-Certified warranty and the mechanical services at my local Hyundai dealership (Capital City Hyundai), will have the same excellent tenor as Mr. Leon Levit... Once again, thank you Leon for this wonderful "Lion of a Deal" and we sincerely encourage other auto buyers to see or phone you for a great if not pleasurable purchasing experience!

C

chollow1

Sep 24, 2014

Star icon

I want to thank Jordan for going beyond the call of duty in selling a car to me. He was very honest and not high pressure, both qualities that I appreciated. He showed interest in my purchase and helping me work through this process. He was prompt and efficient. I will recommend Jordan to others. Awesome job Hyundai of St. Augustine!

C

cynthia.johnston.792

Sep 24, 2014

Star icon

The overall experience of buying a car was amazing. I would recommend this dealership to other people... Our sales person was very easy to work with and went out of his way to help us. Thank you

6

6preston

Sep 23, 2014

Star icon

Demertius did an awesome job with me being able to get approve for a 2011 Hyundai Sonata. I'm in love with the car. Overall he was really helpful and made the process really smooth. I am highly satisfied ! GREAT JOB DEMERTIUS!

D

DaLL269

Sep 21, 2014

Star icon

Saw a car on line sent a request, and was contacted by a very friendly guy, Leon. Talked with Leon for a week, or I should say Leon talked to me for a week.Keep telling Leon my credit was not good, but He assured me since I was putting a large down payment no problem. Leon really likes to talk but not about all things I would need in order to get the car. So the time came for me to drive 3 hours one way, with Leon's assurance I could get the car. After getting there it became very clear I had not been told all things I would need to be financed. Not only that but things were left out about the total price. Leon is very nice and friendly but main goal is to turn a sale. Even after him calling me texting me emailing me around 30 times the sale didn't go through because I just wasn't told what all to bring. So what do all people that talk continuous do He blamed another young man who helped me for being to slow, and the finance manager for not wanting to be there and missing a party at his house. I made a long trip for nothing of course Leon promises now after I get him proof of where I work they will ship the car to me. Never once said sorry but did tell me how hard and long his day had been. The young man who helped me whose name I forget but from Ohio was great, and a real pleasure. I believe this dealership is top notch, maybe Leon is if he would stop talking and listen.

L

lindtk0515

Sep 21, 2014

Star icon

I live in Gainesville, Fl. I was driving a 2010 Honda Civic with 78,000 miles on it. I had been to numerous dealerships to try to trade my car in but everyone wanted more than what I could afford to pay monthly. I was so upside with how much I owed on my car vs what the dealers would give me that I thought it was hopeless. Until I came across Hyundai of St Augustine. I found a 2012 Sonata with only 14,000 miles. I went ahead and emailed the dealership and Leon responded right away. I told him that I lived 80 miles (1 way) away and didn't want to drive there and waste both of our time if they couldn't help me. Leon got with the finance manager and came back with an offer that was amazing. They even came in an hour before the store opened and on their day off so that I could test drive the vehicle and get back to Gainesville before I had to be at work. I got a newer car, a better finance rate, lower payments, and all the options I wanted. I should've came here a long time ago. It was worth the 2 hour drive to get my car. I am so excited and can't stop looking at my car.

W

Wayne17

Sep 19, 2014

Star icon

Leon made my car buying experience much less painful than I'd expected. He was quick to respond to any of my questions, and most importantly, there was no pressure. It was very nice to have the opportunity to make my own decision without the stereotypical pushy salesman hounding me.He worked very hard to assist me in any way he could, and his efforts were greatly appreciated.Highly recommended.

J

jozy502003

Sep 17, 2014

Star icon

Drove down from Jax to look at the cars only to find an excellent Sales Consultant, Jose Reveron. He listened carefully to what I was look for and put me into the perfect vehicle for me. Was driving a gas guzzler which put a severe strain on my pocketbook. We did all the paperwork on Saturday and I drove away with my new Sonata Hybrid on Sunday. The dearlership, employees, everyone was wonderful. They wanted a win-win outcome. Jose and and Joseph made it happen. Thank you so much. I love the car and I'm so proud of myself that I am doing something for the world eco system. Tens all around.

B

beakeru2

Sep 15, 2014

Star icon

Okay... I think it is safe to say nobody enjoys the actual car buying process... Thanks to Leon he has "lessened the blow"... I have purchased well over a dozen cars in the past and this was the best...Why do I consider this transaction with Leon the best ? It is due to the fact I could visibly see and understand that he was working as fast as he could to get me out of there as quickly as possible.... He knew this was very important to me and i greatly appreciated him respecting that.... I knew exactly what I wanted and he bent over backwards to make it quickly happen... I fully intend to repeat this process every 2 years.. I hope I get Leon each time.. Jimmy and Wade also assisted in me getting out of there quickly, very thankful for them as well.. Again, the most important thing to me was to not spend one minute longer than I absolutely had to .. And the whole team worked quickly to get me out.. I do realize that might not be as important for everyone.. But, it sure as heck was for me..... St. Augustine Hun. will now be my "go-to" dealership when I purchase a new car, which is every 2 years or less... I have also had some contact with Demetrius a while back and remember him being professional as well.. Great group of guys.. Kind Regards, JB Bradley..

D

deuschel

Sep 12, 2014

Star icon

We started our search for a car. Leon gave me a friendly call. Inviting me to see car. We drove about 40 minutes from Jacksonville. Thinking it was a good day. We found this friendly man ( Leon ).and had the most wonderful experience. Jack Mcquain, finance man, sure knows his numbers. He had us in and out of his office with quickness and accuracy. He got us a great deal and all done and out the door in record time. Absolutely, no games played. I would not hesitate to return to this dealership for another great experience. Thanks to all, words are not enough to express our genuine appreciation!Thanks Again, Eugene

B

Benny1013

Sep 9, 2014

Star icon

The staff at this dealership were beyond friendly and dependable! Everyone went out of their way to make us feel comfortable and important. We drove 40 minutes south of Jacksonville for this great experience. The day before our experience at a Jax dealership sent us "packing" with a very unfurling experience. We decided to make some phone calls the next morning and were lucky enough to stumble across the fine staff at St Augustine Hyundai. The sales manager, Jimmy, took the time to come out and greet us even before we looked at the cars, Eddie Brooks, finance director, sure knows his numbers. He had us in and out of his office with quickness and accuracy. He got us a great interest rate and all done and out the door in record time. Then of course , the hero of the day, Ray Paez, I don't think there is enough space to recreate our great experience with him. Everything he promised, on the phone, he delivered in person. His outstanding personality was a ray of sunshine! No games were played. He was a genuinely sincere in wanting us to have a pleasurable experience. He went above and beyond to help us with this deal, including delivering the car to us,at our home, the next day so there would be enough time to detail the car properly. I would not hesitate to return to this dealership for another great experience. Thanks to all, words are not enough to express our genuine appreciation!Thanks againBil and Sherry

S

Scrossen

Sep 7, 2014

Star icon

I rarely participate in product reviews and I have never named my vehicle but my experience at Hyundai of St Augustine resulting in the purchase of a vehicle that literally turns heads necessitated a change. Being a die hard "Chevy girl" the fact that I even entered the doors of another dealership is cosmic, but at the urging of my neightbor I began my research focusing on the Tucson. Ron Copeland introduced me to this dealership providing the needed information and options while alleviating my concerns over the prospect of purchasing a new vehicle. Unfortunately on my second visit Ron was not present, however I had no intention of making a purchase at this time so elicited the assistance of Ray Paez to introduce my husband to the different cars Ron and I had previously viewed. Earlier my husband became intrigued by an Equus but upon seeing the price promptly dismissed it. As Jeff and I prepared to leave we commented on the Equus and how impressive it was. Ray informed us that they had a certified pre-owned 2012 Equus with only 30,000 miles. Our interest peaked and upon seeing this beautiful vehicle that just happened to be my preferred color (White satin pearl with tan leather interior) we began to discuss purchase options. Ray was extremely professional as he acknowledged Ron's envolvement and as he worked with us bringing the cost into an acceptible range. Making large purchases is always somewhat stressful and I must say while I did have a few butterflies Ray's calm, unaggressive demeanor helped to alleviate my fears. Since my purchase I have returned to the dealership with questions and Ray provided the same courteous helpful attitude I experienced with my purchase of "Frosted Daisey". When the time comes for another vehicle I do see Hyundai of St Augustine in my future and I would definitely recommend them to my friends. I wish to thank both Ray and Ron for their professionalism and for truely making me feel like a valued customer.

J

jabey1564

Sep 5, 2014

Star icon

I have been servicing my Genesis for 5 years at this dealership and have had a friendly, efficient and professional relationship with the service rep. Recently decided to buy an Azera and discovered that the same could be said of the sales department. After all my research and other dealer visits, I was very impressed with the offer I was given. They are also honest. THE BEST.

K

krypto0369

Sep 1, 2014

Star icon

A couple months ago I was happy with my Dodge truck I had for many years, except for the gas mileage. My truck broke down and it was going to be a few thousand to fix. After a recent divorce I had three young children to care for by myself. Being a retired veteran without much money to spare and raising active sports oriented children I needed a vehicle that was gas efficient but also could pack the gear needed for our active surf and soccer lifestyle. I also needed a vehicle that was not going to kill my pocketbook at the payments, pumps or at insurance time.The salesman showed me the Elantra GS. It was a sporty Hyundai with the option for manual transmission on the fly. After the test drive my kids and I loved it. We looked at many other vehicles but this is the one that worked for us! For a sporty vehicle, that looks like it would have very little trunk space, it fits all our equipment and all our passengers! I am also a soccer coach so I have all the teams extra equipment as well. I have my Elantra GS for two months now and I appreciate the vehicle EVERY DAY!! A special thanks to Leon Levit our salesman and the whole team at Hyundai of St. Augustine!! Our family is getting ready for a second vehicle soon and we will be going back to Hyundai of St. Augustine! Mr. Robert S. Detherow

A

achristmas

Aug 31, 2014

Star icon

Have sent multiple people to this dealership in the past but this will definitely be the last. Our salesman, Randy, was really nice and friendly! The unfortunate experience came when dealing with the "man behind the curtain" (you all know what I mean). They were only $200 off from Hyundai of Orange Park on the IDENTICAL make and model car with all the bells and whistles (originally $4000 more than Hyundai of OP...yeah, I wasn't kidding when I said OP was cheaper). When asked if they would just match the price, "the man" told Randy no; or at least that's what Randy said. :-/Needless to say, if they were not willing to lose business over $200, they are now going to miss all future referrals from me. I've enjoyed receiving the $100 referrals but I'll sacrifice that for the experience the other dealership gave us making us think that selling us the car was more important that a couple hundred, unlike Hyundai of St. Augustine.

DT

D. Tolleson

Aug 31, 2014

Star icon

I cannot thank you enough for your professionalism and caring attitude in the quick response and fantastic work of Sales Consultant Leon Levit. Leon Levit went above and beyond. It was all the little things that Leon did that sealed the deal, as far as comparing prices and showing us different options to suit our needs and wants. Leon Levit was down to earth, very friendly, and he answered all of my questions, It was refreshing to be treated so well. I was very pleased with the straight forward pricing. Word of mouth is always the greatest advertisement means, I will be talking about Leon Levit and Hyundai of St. Augustine to my neighbors, friends and family for years to come. I just wanted to write and say Thank You!Very Satisfied Customers,Debbie and Glenn Tolleson

C

celamap91

Aug 29, 2014

Star icon

My husband and I went into Hyundai of St. Augustine to test drive a couple of cars. My husband had just been involved in a car accident and totaled our car. My husband went by himself first and was immediately met outside and greeted by one of the team members, Kyle Showalter.Kyle was able to let my husband test drive the car to my job so I could see it, was able to answer every single one of my questions, and was nothing short of friendly. The second time we went to the dealership we were greeted by a different sales rep. (Mr. Selph I believe) but weren't treated any differently. He let us test drive another car we were interested in and was very respectful of the fact that Kyle had talked to us first.The third time we went with the purpose of leaving with our car and could not have had a better experience. We left with the car we wanted (2014 Sonata) and in the budget we told them we needed to be. Kyle went above and beyond our expectations. He was knowledgeable, friendly, respectful, and above all his honesty and customer service were definitely what made us go back to Hyundai. We had an overall great experience with him and would definitely go back to see him if we ever decide to get another car.Joseph Cassata was also a pleasure to deal with. He made this entire transaction, even while dealing with our insurance provider due to the wreck, he was very understanding, honest, and helpful.We went to every other dealer in town and were not treated as well as Hyundai treated us. I would recommend Hyundai of St. Augustine above any other place in town. I am definitely not going to look elsewhere when buying a second car and will bring every friend and family member in search of one here. Thank you so much for all your efforts and for making this the great experience that it was!Marcela and Mike Mapstone.

M

mia2014

Aug 29, 2014

Star icon

We drove to the dealership just to look and ended up purchasing an amazing used vehicle. Demetrius and the entire team at the Dealership were great to work with, not high pressure and respecting our budget. We enjoyed working with Demetrius at the point of sale and follow up after our purchase.

D

david.mueller.7334

Aug 28, 2014

Star icon

Found certified used 2012 Huyndai Sonata on the website and they stood behind the price even though it was listed well below the fair market price for the vehicle. Will definetley recommend this dealership to others when looking for a vehicle to purchase. Jordan has an awesome personnality and had all three vehicles I talked to him about ready for us to test drive the morning of our appointment, it only took one test drive but he had them all ready for us to drive if we wanted too. This was the best interaction I've ever had with a car salesman. Great job guys and thak you for the wonderful car. Itwas a pleasure doing business with you. I almost can't wait for my truck to be replaced but I will financially. Again thank you for the wonderful vehicle.

J

Jayykubb

Aug 24, 2014

Star icon

I recently visited this dealership and had a wonderful experience. They were all very friendly and very willing to cooperate to meet my needs, especially Ray Paez. I am absolutely 100% satisfied with my new Elantra!

S

spradlin4

Aug 23, 2014

Star icon

I have purchased approximately 10 cars in my lifetime, and this was by far the best experience I have ever had! Not only were the staff friendly, they were honest and gave us a wonderful price on the car we were purchasing as well as a more than fair price for our trade-in. I will definitely buy another car from them!

T

Tq8moose

Aug 22, 2014

Star icon

After visiting several Hyundai dealerships in Jacksonville, FL and leaving feeling like I had been racked over the coals I went to St. Augustine Hyundai. Not only did I get treated properly but I got a great price. I will always return to St. Augustine Hyundai. Never again will I waste time on the Jacksonville dealers.

A

AWargo

Aug 22, 2014

Star icon

From the minute we met him, Leon was very friendly and informative. He did not pressure us in any way, which was very surprising. His professionalism as a salesman was outstanding! He found the Sonata with the options that were important to us and in the perfect color, too! We love our car and will be back to see him in 3 years when our lease is up.

C

cking1016

Aug 20, 2014

Star icon

Ray was amazing. Extremelly friendly and got me EXACTLY what I wanted, no questions asked. I walked into the dealership and Ray came out of nowhere from around the corner to assist me with what I needed. Not once did he show me a car that I wasn't interested in and not once did he try to get me into a car that I wasn't interested in. He asked me what I wanted, what color and got me exactly that... A silver 2014 Hyundai Sonata. Thanks Ray!

J

julie.r

Aug 17, 2014

Star icon

This sales associate was truly exceptional. He went above and beyond to present us with the most exquisite customer service and satisfaction. I didn't even have to leave my house! He made this sale convenient and hassle free without the stress of having to be in a dealership setting. He was a delightful representative and I enjoyed his business. I am grateful for his contributions and I could not have asked for a better salesman.

A

AFvet_6692

Aug 16, 2014

Star icon

While having my '08 Hyundai serviced, I met Ray Paez in the New Sales Showroom and asked for his help to look at some Used Vehicles. He was more than willing and able. Before my car returned from the service bay, Ray had sold me on a new 2014 Hyundai Elantra Limited. I wanted a run-around city car that would yield good MPG's. Once I got my needs prioritized and my "wants" (luxury car) put aside, Ray worked me up a deal with Finance man Joseph Cassata that was too hard to walk away from. I am very pleased with my purchase and I know I will continue to recieve top notch service from Debbie Girdwood, my service advisor for over six years. Hyundai of St Augustine has earned top grades for professional sales folks, quality vehicles and reliable service. Thanks Ray.

N

nancygk

Aug 12, 2014

Star icon

The entire staff at St. Augustine Hyundai made this my best car buying experience. I saw a car listed in their inventory and stopped by to take a look. My SUV was on it's last legs and I was not sure if I wanted another SUV or downsize to a car. Shawn Michael Hays helped me go through the inventory and explain the features of the vehicles and listed pluses and minuses for each one. His patience was unbelievable, I decided on one vehicle and at the last minute changed my mind and selected another. He took this all in stride an made me feel very comfortable. Due to my work schedule I arrived later than scheduled to complete the purchase (this is where I changed my mind). Everyone in the dealership could not have been more understanding, friendlier or more helpful. Even my husband was impressed with friendliness and professionalism of the staff.

S

swillie55

Aug 11, 2014

Star icon

Through a recommendation from a previous buyer, I called the dealership asking for a Sales Consultant who had unknowingly retired. Fortunately, I spoke with a Sales Consultant who had begun working there only two weeks earlier. He was more than accommodating, but not pushy, very knowledgeable, and kind. I told him I would need to think about it and if I decided to make the drive from Jacksonville to St. Augustine, I would ask for him. He provided me with his contact information. A week later, I showed up unannounced and he was not there... it was his day off. I called his cell and would you believe he came in just for me. I highly recommend Ray Paez at Hyundai of St Augustine for his sense of humor, professionalism, and tolerance of me. He put me in my beautiful Elantra and I love it! Thanks Ray! I wish you much success.

A

amylynn.gibney

Aug 11, 2014

Star icon

Chris "Bird" goes above and beyond! I had been to several dealerships and found I knew more about the cars I was looking at than the salesmen trying to sell them. When called Hyuandi of St Augestine to inquire about a car listed, I was lucky to be given Chris. I made an appt to look at the car and when I arrived Chris had it running with the AC on waiting for my test drive. He then showed me all the features and how to use them. He gave me all the stats and facts and was extremely knowledgable about the car even though it was a KIA. I was given a very fair price that I couldn't match anywhere! Customer service to the max. I am very satisified with my purchase and would highly recommend Chris to anyone looking for a car!

A

avia.sanks

Aug 7, 2014

Star icon

The employee that helped me was Leon Levit. He was very helpful, and made sure to work very hard to get me into a car. He was also very funny, and went out of his way to make me feel comfortable while I was waiting. I was very satisfied with the service that I received! The other employees are very friendly as well!

M

Merik

Aug 4, 2014

Star icon

We told them what we wanted. They made it happen. No hassles, no bargaining, and in a relatively short amount of time. Very glad we made the drive from Jacksonville.

P

prussman

Aug 1, 2014

Star icon

This was a very satisfying experience. This is my second car buying experience with Hyundai of St. Augustine and I must say that this dealership ceases to amaze me. They are really excellent!!!! I will recommend them to all my friends and anyone else that I have the opportunity to do so. Sales person Darryl Clark was most helpful and excellent to work with and I want to thank him for working with me.

M

Mlucenti

Jul 28, 2014

Star icon

Leon went above and beyond to make sure I received the highest level of customer satisfaction. I would recommend him to anyone looking for a new car. He truly made the experience quite enjoyable.

J

Jerrymack

Jul 27, 2014

Star icon

Sales person Geoge Aflleje made this purchase enjoyable, no big pressure or big come on. Just honest communication about the vehicle and was very helpful and thoughtful. Would definitely buy another car from George.

K

Kathleenall

Jul 27, 2014

Star icon

Leon was a professional throughout the entire process. It was refreshing to find a dealership and a decent salesman all in one. The entire staff helped with my special needs to fine a solution for my financing and guarantee me a smooth sales experience.. LEON was honest, took time to explain about the car,all it's features and benefits in owning a hyundai. He also took the time to get me set up with Bluetooth, in which I knew nothing and the other features.Leon, I,m sure does your dealership prowd!.

T

tnorton208

Jul 23, 2014

Star icon

Bird and St. Augustine Hyundai have figured it out! I went in expecting the painful high pressure, bait and switch tactics we've experienced before at other dealers, and was pleasantly surprised by Bird Clark! Here, there was no haggle, no sales games with pricing. You know, lines like " Let me go beat up my manager and get you the best price", then they come back, scribble a number on a napkin, turn it upside down and slide it over while hiding under the desk, like he was selling you drugs in a back ally! We'll none of that here. Bird was professional, courteous, and knowledgeable. He was patient and never pressured the decision. There was no price games, he explained in detail the terms of sale on the certified preowned 2013 Elantra he let me test drive overnight, which were the same for anybody! No Games! Just an honest conversation! Ask for Byrd Clark next time you need a car. He's a great guy!

TR

tom rue

Jul 23, 2014

Star icon

We have purchased several cars from Chris "Bird" Clark at Hyundai of St. Augustine. There is never a surprise. They deliver what they say and more every time we have worked with them. If your looking for a new or used (any make and model) car I would highly recommend giving Bird a call.

PE

Patricia Earley

Jul 22, 2014

Star icon

All personnel involved w/my experience were very professional, friendly and accommodating. They were thorough in their explanations about the vehicle and the features offered.

TS

Tiffany Sorrells

Jul 20, 2014

Star icon

Kyle was down to earth and not pushy. Spent all day test driving different makes and models. Was patient and understanding. Got out the door with the price I wanted. Great experience, would definitely recommend Kyle and the dealership to anyone looking for a car.

MC

Michael Chesser

Jul 19, 2014

Star icon

As a previous buyer from Hyundai of St. Augustine, I doubted my experience could get any better than it did with my first purchase But they proved me wrong ! I wasn't sure we could reach a deal as I hadn't been in my other car to long, But George and Jack made it happen ! George was friendly and a straight shooter and I enjoyed working with him. Once the deal was settled, Jack had the paper work done in 10 minutes and we were on our way ! These guys have totally changed the way I feel about dealerships. If you want a Hyundai, dont go anywhere else !!

D

dreed1241

Jul 15, 2014

Star icon

I have just leased my SIXTH Hyundai vehicle...........I've had two Sonatas, one Tucson, two Velosters and one Santa Fe. My current stable is a 2014 Veloster Turbo and a 2014 Santa Fe Sport. Knock on wood (or whatever), I've had no problem with any of them. What little service I've need has been taken care of perfectly. I will recommend Hyundai of St. Augustine whenever I have the opportunity; both Sales and Service are top notch.

M

Marandden

Jul 14, 2014

Star icon

My recent purchase of my 2013 Hyundai Sonata is my second purchase from Hyundai of St. Augustine. As a woman, prior to this dealership, I always felt intimidated about coming into a dealership to purchase a car on my own. The fact that you can have a back-and-forth dialog without feeling as if you are being talked down to or taken advantage of is the reason I was not hesitant to go back to this dealership for my second purchase. Leon Levit was my salesperson and he was helpful, knowledgeable, and willing to do what he could to make this experience positive in every way He did a great job for me, and I will definitely recommend him to anyone I know who might be interested in purchasing a new car. This is my second car from your dealership but, because of my salesperson and the great service personnel that I have worked with over the last 5 years, it won't be my last.

D

dmlac82

Jul 13, 2014

Star icon

My wife had been bugging me to get her a hatch back for a few months now. So every few weekend we would go look around dealer in Jacksonville, fl. and everything we looked at just seemed over priced. After looking on the internet she found Hyundai of St Augustine. They had two low mileage certified Elantra Gt at Great price. Michael Sadowski was our sale person who unlike other dealer that tries to do or say anything to get you into a sale. He was awesome, he answered all my question, and explained everything to my satisfaction with sale. I was some impressed with the price and the experience I went back a week later and bought myself a GT.

U

Usnjerry33

Jul 13, 2014

Star icon

From the time we got there until the time we left Jose Reveron made us feel great!!! We got a great price and a new car even though our credit was not good ty soo much :)

K

KVNEast

Jul 12, 2014

Star icon

I live in Jacksonville where there are many Hyundai dealers...didn't buy my last Hyundai from any of them either. I took my last Hyundai to this dealer to be serviced once and really liked the way I was treated and how they respected my time, so they are the ONLY reason I considered my second Hyundai vehicle. I called inquiring about a new car and the 1st guy did not call me back, but I tried one more time because they had the specific color and model I was looking for. Jose Reveron called me back and we kept in contact as a couple sold while I was out of town. Jose did his best not to waste my time and get the exact car that I wanted. During the process he worked with me to stay as close to my budget as possible and was very patient. He didn't push me to settle for something they had in stock. Car shopping is just not fun in my opinion... But in the end it wasn't as painful and lengthy as most vehicle purchases and I am very satisfied!

J

jspooner

Jul 12, 2014

Star icon

Living in Jacksonville, we have plenty of dealerships and we opted to travel to Hyundai of St. Augustine because of the exceptional service we received over the telephone when we inquired about a specific vehicle. David, the Used Car Sales Manager was as honest and forthright as they come. Leon, the Salesperson was knowledgable and had a pressure-free approach, which made the decision making process much easier. The entire buying experience could not have been any more pleasant and Hyundai of St. Augustine has customers for life!

G

Gibson2

Jul 11, 2014

Star icon

Leon Levit and Jack McQuain are the absolute BEST! They helped my husband and I get into a 2012 Hyundai Sonata which I absolutely fell in love with! Great price, great service, great overall experience! Definitely will recommend this dealership to everyone! Thank you again very much!

J

jennhooker

Jul 11, 2014

Star icon

I was having a hard time finding a right hand drive vehicle for work. I finally found a RHD Jeep on the Hyundai of St Augustine website. Living 5 hours away, I was hesitant to purchase but Leon Levit made the experience very easy. He is professional & friendly. I would definitely buy from him again!

B

bleetch

Jul 10, 2014

Star icon

Ron and Eddie did a great job getting me in a new car. Very easy and they worked with me and were friendly. They made it easy on me

T

TangMan4

Jul 5, 2014

Star icon

As the third dealer we have bought a Hyundai from, my wife and I were completely blown away by Chris "Bird" Clark as soon as we arrived at Hyundai of St. Augustine: he had all 3 vehicles waiting for us with full gas tanks and keys!! This was so refreshing for us because the previous dealership we had bought our 2nd Hyundai from, had us running around their entire lot looking for a car that they claimed they had when my wife called that morning, but did not have when we arrived 4 fours later. Not only did they have us walking their lot for what seemed like hours, but they actually tried to sell us 2 non-Hyundai vehicles when they were a Hyundai dealer themselves!!Bird was the consummate professional - he seemed to know everything about each individual car we were considering to help us make the best possible decision for us. Everything about Bird and Hyundai of St. Augustine reeked first class the whole time we were there - we even bought our Sonata on our first trip and the whole experience was done in 2 hours!!My wife and I now know the only dealer we will go to when we are ready to buy future Hyundais!!

U

usnsahmof2

Jul 1, 2014

Star icon

We had been searching for a reliable vehicle for a week and a half before we visited this dealership. First, we had thought to get a used, reliable second vehicle, since we are a one income family. After much looking (and not much finding) we decided to trade our truck for a new Hyundai Sonata Limited Hybrid. I went in planning for the Veloster or Elantra Coupe (most dealerships, I've found, will work with you a little but not a whole lot for the vehicle you want, since they still want to make a good chunk of change). That being said, they gave us a substantially better trade for our truck (which was in great condition) than anybody else had offered. They honored USAA's Price Guarantee, and then found an even better interest rate than the loan we were offered from USAA. It was not a quick in and out experience, but I do not like to buy vehicles that way. At least for me, it's easy to see how the experience is going to be based on the rapport established in the first ten minutes. In this case, it couldn't have been better. We are extremely grateful and humbled that they did so much for us. Our first and only other new vehicle had been a Suzuki Forenza base model in 2008. You don't need to stretch your imagination to know how much of an upgrade this car is for us. Because of them, we were still able to go out and find a reliable second vehicle for me to take the kids to the doctor and school, and for that I will never forget this dealership or experience, even if the military takes us back to the West Coast. Thank all of you again! When the time comes to upgrade the second car (no promises on when that will be right now), we won't hesitate to come back to your dealership!PS: Don't let the Hybrid stereotype scare you away from this car. It's agile (not going to say sporty, because that would be a lie), but it is a great car. If it has enough get up and go to hit the Interstate on a short ramp going 75, it works for me. 39mpg and counting!!!

B

brittjb70

Jul 1, 2014

Star icon

Was furious over the performance of my 2011 Hyandui. Spoke to Chris Clark, was ready to get rid of it and if need be, even going to another dealer. Chris sensed my frustration and professionally calmed me down and then took control of my problems. Realizing my problems and the fact that my car was of warranty, Chris immediately got on the phone and talked to someone and got my problems solved at once. So, I came in, Very frustrated and angry, I left there completely satisfied. MR. Clark is a very Good Asset to your organization. He is not only a Professional, he is very well versed in Customer Satisfaction and a Good Public Relations person. MR. Clark exemplified this skill by saving us as a Customer. It should also be noted that he gave me a Loaner Car while mine is being repaired. I would never again buy a car from anyone except by him. Your whole staff are also Very Professional at this location. So, in closing I want to THANK him again. Thank you Chris, you have a very Loyal Customer and I for one, COMMEND YOU on a Great Relationship in the Future. Sincerely, JOHN F. BRITT, JR.

K

karenannrn1973

Jun 30, 2014

Star icon

We could not be happier with our experience with Hyundai of St. Augustine. They were professional, courteous and no pressure from the beginning of the experience until the end when we drove our new car off the lot. Our salesman Ron Copeland was friendly, honest and knowledgeable about our vehicle. Joe Cassata in finance made the process easy and very quick. I would highly recommend this dealership to anyone and plan to do business with them for many years to come.

J

jaxon012

Jun 29, 2014

Star icon

George was very very helpful , would use his services again. The buying process with him was low key , none of the pushy stuff car salesman are known for.

A

akj8092

Jun 29, 2014

Star icon

Our salesman was friendly and helpful, the vehicle was well priced, and we were pleased with the financing options. The finance department was able to get us a better interest rate than what we had already secured from a credit union. It was an overall great experience.

R

RickSpurlock

Jun 29, 2014

Star icon

Purchased at Hyundai of St. Augustine, because Jimmy Feliciano offered the lowest price on our newly acquired 2014 Equus Signature. Previously owned (4) Mercedes-Benz E320's (1997, 1999 x 2, & 2000), no more! Three months market research revealed "Hyundai" as the product to own and operate. Previously targeted the 2015 Genesis, vise the 2014 Mercedes E350; almost humorously, I would put a Sonata Limited against the Mercedes E-250 & E-350 any day of the week. More importantly, don't be fooled by other dealer pricing, my quest for subject Equus pricing remained tricky. Mr. Feliciano researched a supposedly better priced Equus that was located at a competitor dealership, which, ultimately proved to be discounted due to "demo" status. Had I purchased the supposed better deal elsewhere, my 2014 Demo Equus would lack Nine (9) Months Powertrain Warranty. Finally, thanks to Jimmy, Joey, and Jose, my savings at Hyundai St. Augustine permitted me to "wrap" my 2014 Equus Signature "Bumper to Bumper" for 10 years or 100,000 [freaking] miles! "Mercedes-Benz E-[No]Class" that Germany! Equus! Equus! Equus!

B

BWalko380

Jun 28, 2014

Star icon

In the beginning of June, I was involved in a car accident that left me without a vehicle (which was purchased barely a year ago.) The other driver was completely at fault but her insurance company wouldn't even give me enough money to pay off my existing loan so that left me with nothing to put toward a new vehicle. As a recent Flagler graduate, I was planning to move to Charlotte, NC in effort to begin my new career as soon as possible. Once my car was totaled, all my plans seemed to fall apart and my life had to be put on hold as a result. Needless to say, when I approached Jose at Hyundai of St. Augustine, I was extremely bitter and skeptical. I didn't want to deal with the hassle of yet another pushy dealership so my behavior very reserved and cold. Jose immediately expressed understanding for my situation and assured me that there was no need to worry. He showed me a 2014 Hyundai Elantra and started to fill me in on all the options that the dealership was able to offer. Because of my situation, I told Jose that I was not in a position to put any money toward a new vehicle and I also needed really low payments to top it off. Oh, and my credit is awful. Long story short Jose, Wade and Joseph somehow managed to pull some financial strings and got my payments down to a reasonable number. I walked away with no buyers remorse whatsoever and I am more than excited to be driving a Hyundai for the first time.

C

Creigster

Jun 28, 2014

Star icon

Darryl Clark was extremely patient and helpful as I worked through the process of evaluating whether to lease a new vehicle or purchase a previously owned one. Despite my many changes of direction Darryl was very understanding and always helpful while never pressuring me. The Finance Manager was likewise very straight forward with no pressure and expedited the paperwork process. All in all a very positive experience and I would most certainly recommend them to anyone looking to acquire a car.

K

kayterrell62

Jun 25, 2014

Star icon

We went in expecting the same routine we had experienced with other dealers but it was just the opposite. Darryl greeted us outside and told us he would be right with us when he finished with the client he was helping. When he returned (less than 5 minutes) we were floored. He then proceeded to ask us what car we were interested in and then he explained all of the features of each model we were considering and we went on several test drives. He answered all of our questions, he didn't make us feel rushed even though it was getting late in the day. After the decision was made on the car then it was price revealing time. That also went very smoothly as did the financing paperwork. Everyone we encountered at the dealership was polite and friendly. We will happily recommend them to family and friends.

M

MrsDrPain

Jun 25, 2014

Star icon

We returned to Hyundai of St. Augustine to purchase a new Hyundai. My family has bought 6 vehicles from them. Demetrius Davis is our Sales Rep and he is honest, caring, and fun to work with. This dealership helps you find the vechicle you want, helps you make a great deal in a short amount of time, and delivers your vehicle to you quickly.

M

MAT4Ret

Jun 22, 2014

Star icon

We were in a hurry driving from Tampa. Considered a Ford dealership but after their tricks trying to trap us with a rental car. Went to Hyundai dealer and after the third car driven my son drove off in a new Accent. Although it was a long day Darryl and the team made it very easy. Our 2nd Hyundai and not disappointed.

B

broken_1925

Jun 21, 2014

Star icon

This was the only good experience I have ever had in a dealership. They were straight to the point about everything and exrememly friendly and helpful. Even though I was pressed by time due to my work Hrs they were alawys there and untop of things to make my purchase go smoothe and quick as possible. In previous dealers I have had to wait a really long time for everything, it was just ridicuouls! But with Hyundai Of St Augustine everything was smoothe and the way they treat all the customers is like an extension of family. To top it all off I had a rental when I bought my new Hyundai and I didnt have anyone to take the rental back, but Leon Levit my sales associate, helped me in returning the car so I could drive away in my new car! And, its the first time I bought a car and the dealer actually filled the tank! Didint have to pay for gas for two weeks!!! All in all I highly recommend this dealer to everyone!!! You wont be dissappointed :)

C

cefarley

Jun 21, 2014

Star icon

Jose' worked extremely hard to get me the best deal on the car that I came yo St. Augustine to purchase, and I ended up driving off with a very beautiful car of my dream !!!! And a very good deal as well !!!Jose' also came to Jacksonville to pick me up for this grand slam of a deal. I'm in the process of looking for another deal on a Sonata for my daughter.

U

uncgrass

Jun 20, 2014

Star icon

We had not had any experience with this dealer before. The entire process from test drive to sales agreement to service/registration was excellent. No pressure through the sale. We purchased a 2014 Hyundai Sante Fe Limited and are very pleased with our decision. I would definitely recommend purchasing a car from Leon.

K

kimmoors

Jun 19, 2014

Star icon

After a few frustrating experiences with car dealers other than Hyundai, my husband and I felt very lucky when we contacted Darryl Clark. The service he provided us with is everything a customer dreams of and more. Basically, he took care of everything with the information we gave him on the phone, and by the time we made it to Hyundai of Saint Augustine, the car, a 2014 Hyundai Accent, was ready for us. The paperwork was processed in an efficient and expeditious manner and the whole atmosphere on the premises was friendly and relaxed. Darryl is kind, courteous and personable as well as patient and understanding. A true professional! During the few hours we interacted with Darryl we found out his beautiful wife is devoted to childrens welfare and is an award-winning writer! It felt wonderful to be taken care of by genuinely good people. Hyundai of St. Augustines motto Excellent Service from Excellent People. You can take their word for it! Thank you, Darryl! :)Ximena and Dan Moors

M

mcnap005

Jun 11, 2014

Star icon

For people in our situation they made the experience easy and painless. We did not think we could get a new car but we did

W

wgoodwin01

Jun 5, 2014

Star icon

Leon Levit was very helpful in assisting us with the our research of a new car acquisition of which we were considering a Hyundai Sonata. He went above and beyond in assisting us with determining the positives and viability of the car we were considering. I would recommend Hyundai of St. Augustine to anyone who is looking for an honest, straight forward approach in making a new car purchase.

SN

Susan niemi

Jun 4, 2014

Star icon

Ron was great to work with. Spent a lot of time going over car with us. I am very pleased with my azera and would not hesitate to recommend this dealership and Ron copeland....

E

Emilyc654

Jun 3, 2014

Star icon

Leon Levit was very helpful in assisting with the purchase of my Hyundai Elantra. He went above and beyond in assisting with the financing and making sure I got the car I wanted.

B

bec23

Jun 2, 2014

Star icon

This is the first car I have ever bought and I did it all by myself, everyone was so nice, it was a very wonderful atmosphere- I am so delighted with Hyundai of St. Augustine! I want to tell everyone I know to come straight here next time they are ready to get a car. Leon was amazing, he got me everything I was looking for and went above and beyond getting the deal together in a timely manner. My car was sparkling when I picked it up and he showed me how to use everything before I left. My family is so thrilled they want my help with their next car- I will tell them go to Hyundai of St. Augustine and ask for Leon!!

T

TamiS24

Jun 1, 2014

Star icon

Bird was awesome! He was extremely helpful and knowledgeable! He made sure the car was to my satisfactory before I picked up my car! Great guy

S

stevehoffman263

May 29, 2014

Star icon

My experience with Chris "Bird" Clark and Hyundai of St Augustine has been fantastic. This is the 5th car I have purchased with them. After explaining my requirements upfront, they have always gone above and beyond my expectations. Everything they have promised has been delivered in timely, no nonsense approach. I would highly recommend Chris "Bird" Clark and Hyundai of St Augustine to all my friends, family and business associates.

U

Upsetconsumer123

May 29, 2014

Star icon

First let me say that Cheryl buck is te sweetest person i have dealt with. I am really frustrated that I am paying 24k for a car that is doing nothing. But messing up I purchased my "certified" preowned 2010 hyundai genesis coupe with 27k from Charles in July 2013. I went in to specifically look at this vehicle. After searching the lot for 20 minutes to find out one of the employees was driving the vehicle as a demo we found it. It was filthy but Charles assured me it would be detailed. So we took it on a test drive and I fell in love with the car. After signing the papers and them detailing the car I went out to look at my brand new to me car. It was covered in tree sap. Charles basically told me I was on my own I purchased it. As a first time car buyer I didn't know any better. I'm pretty decent at detailing so I figured a clay bar would get the sap out. Long story short it didn't so I got a quote to get it taken care of what needed to be done wade wanted me to have their "detail professional" do it. So they wetsanded and buffed the hood and spoiler and they sanded through the paint. They had the people that paint the cars repaint it and it doesn't match. I contacted hyundai motor America about the issue and they had me get a quote. I spoke with David mayfield and he said he would have jack elision redo the car. Why would I send it back to the people that messed it up Since I purchased the car. It has been in for issues almost every month since purchase for the following issues Headlights and tail lights were leaking Transmission 5th gear grind ( it's grinding in 6th now)Pulls to the right while driving Drivers side rear window leaked.Steering wheel peeling (one time replacement I was told) it's peeling a month later.Sunroof leaking causing stained headliner. I was told it was the drains so they cleaned them but it still leaks Outside door handle stopped working.I haven't had a chance to bring the car back in for the sunroof, the steering wheel and the seat shaking There are several posts on the forum that hyundai motor America is supposed to be following. Buyers beware of used vehicles

E

eddotheshrew

May 28, 2014

Star icon

Hello! I just wanted to say thank you for Mike and his commitment to get me in a car! I have not seen a car dealer that was this honest and open and told us about every step of the deal. I had my car in about 3 hours times, and I am very grateful that he was taking care of my needs. I would recommend Hyundai of St. Augustine to anyone who is looking to get into a vehicle whether new or used. Mike is a good guy and I hope one day he is promoted up and leads a team as good as he is by himself!

B

baj73

May 27, 2014

Star icon

I am giving an excellent rating for Chris Bird Clark. I had to translate for my parents and he was very professional, patient and answered all my questions. He took the time to set up my parents smart phone to the vehicle. I am going to recommend him to all my family and friends that need a vehicle. Chris is awesome and an asset to your organization.Regards, Betsy Jimenez on behalf of Franklin and Maria Jimenez

L

linda0526

May 27, 2014

Star icon

I let the dealership know exactly what I was looking for and they made me an offer I couldn't refuse. No haggling, they gave me a good price for my trade-in and didn't start high and make me work for a good deal on my New 2014 Hyundai Sonata. Buying a car has never been so easy. I would highly recommend Ron Copeland and Hyundai of St. Augustine. They will work hard to get your business and do whatever they need to do to keep you happy with your choice.

P

penglish

May 24, 2014

Star icon

I arrived 20 minutes early to my scheduled appointment with Leonid Levit . He showed no irritation that I had done so. Leonid made the whole process so enjoyable and relaxing for me. It was my first time doing this and I was very nervous! My hands were shaking. I was given so much advice from people on how the salesman will try and take advantage. I never felt that way with Leonid. St. Augustine Hyundai is sooo lucky to have someone of his experience and caliber to work for them! Leonid was wonderful and made me feel more relaxed. The other staff involved did the same. Jack was patient with me and Sean Hayes came over to introduce himself to me. What a great place. I will definetily recommend everyone to Leonid for certified used and Sean for new vehicles. Leonid, thank you so much, I love my certified pre-owned car. Thanks to everyone involved in getting me into this beautiful car that makes me so happy! My relationship with Leonid and Hyundai of St. Augustine has only begun and I am thrilled!!

M

MGM43

May 23, 2014

Star icon

My wife and I have purchased numerous cars in many states that we have lived. We are both 70 years old and most car purchases that we experienced were generally not pleasant. Even if we found an honest salesman, the sales manager would get involved to attempt a "hard close" (sales manipulation) on us.I finally developed a protective set of buying criteria that I would lay out to a car salesperson upon initial contact. If they started to B.S. us, or use manipulative techniques, we would leave.Hyundai of St. Augustine was an unusually pleasant buying experience. Gordon (an experienced salesman) was pleasant, straight up, and willing to honestly fulfill our wants and needs. He did not try to bluff his way through any questions that he was not sure about, but simply said "I will find out for you"......and he would get the specific information that we needed. The sales manager did not say one thing that attempted to "close the deal". He was the kind of lighthearted guy that I would like to have as a neighbor. Maybe he has the freedom to make you feel more at home because the dealership is family owned and is not part of a large corporate chain. He also gave us a copy of the Truecar.com price report that most dealers would not want you to see. I received discounts that I did not know I was eligible for. Financing was several steps better then I had imagined before coming to the dealership. No juggling of numbers. Obviously we will be driving a new Hyundai, thanks to all of our purchasing criteria being met, in spades.

S

satisfied71

May 22, 2014

Star icon

My wife and I searched for a used Hyundai Genesis with purpose. We found two that fit our criteria, one in our town of Jacksonville, FL and another a short drive away in St. Augustine, FL via the web. I went to the closest dealer first largely for the convenience, but their model also had the V8 4.6L engine too. Without much detail, the experience there was not good. I spent valuable time on the phone with both their sales rep and Darryl Clark from HSA (Hyundai St. Augustine) and during that time, I managed to discuss details about our needs with respect to the desired transaction and we even crunched a number or two in the process. Without spending much time about the OTHER dealership, I will mention one detail for contrast sake. I mentioned time before. When my wife and I went (with the kids) to the other dealership, we sought the rep whom we dealt with via phone and began the negotiations process with him after the test drive. His first "offer" from the dealership began with a price four thousand dollars more than the price we began negotiations from earlier in the day! It also included a number that was insultingly low for our trade, and in summary, was seven thousand dollars above where our negotiations left off. Not only was it a waste of time to have called previously, but it wasn't a good showing for that representative to have even approached us with a negotiations sheet that was frankly embarrassingly off for their dealership. I and my wife were bewildered and insulted and I hope that isn't how they want their average customer to feel doing business there.....Enter the experience at HSA.... I began with Mr. Clark. He was clear, professional, and concise. He appeared to value the time we were sharing by asking what I thought were professional and pertinent questions in a manner that wasn't off putting at all. The specific vehicle we were reaching out to HSA about wasn't available as it was currently under negotiations with another customer and we ended that call with a commitment from Mr. Clark that if anything changed or anything else that met our desired criteria arose, that he would contact us immediately. A short while later, he called to share a couple of other options and to say that the original interest Genesis with low miles may also become available. Another short while later, he called to say that our interest vehicle was available as the other deal didn't materialize. My wife and I were already planning our visit after work to the other dealership and decided we would go early the next day to HSA if we failed to get that other vehicle in Jacksonville. The Jacksonville dealership failed us miserably. Enter HSA. I spoke with Mr. Clark early in the AM based on the website's stated dealership hours. At 7:30am, way ahead of his normal duty time, he professionally handled my call and arranged to meet with me later at the dealership, again being courteous and clearly showing he valued OUR time. He shared that he had another arranged appointment with another customer and that he may need to have his associate Randy Selph assist us with our potential purchase. I was delighted by Randy's professionalism and product knowledge. He knew the answer to every question and also showed he understood what Mr. Clark and I had discussed previously. I was by myself with two small children which made focusing on the transaction for me a challenge to say the least, but Mr. Selph was patient and even helped make the kids feel special too. When we went inside to discuss the numbers, his first presentation was exactly in line with what Mr. Clark and I had discussed previously with no errors, no smoke, and that alone told me that I was in the right place to do our business. There was no back and forth necessary, I was pleased and agreed to purchase right then. What a relief!!!! HSA provided the exact opposite of the painful car buying experience! When we visited with the business manager, Joseph Cassata, it was more of the same. He provided paper and crayons for my son, and interacted in a way with him that showed he understood what my challenges were, this I really appreciated. He shared some additional financing options and also explained thoroughly the documents that needed to be signed later by my wife later that evening. In closing, I would absolutely recommend HSA as a place to buy a car, and will no doubt use them again for my next vehicle purchase. JB at Jacksonville, FL

G

gwagoner

May 21, 2014

Star icon

From setting foot on the dealership we were greeted by the friendly Salesman Leon Levit. Who made us feel very comfortable about looking for a used certified car. We were interested in the elantra series and he showed us what was on the lot with the information we gave him. He didn't have us look at cars below or out of our range. He worked with us until we could come up with a deal that was agreeable for us both. A really good experience, for usually a hassle of an event.I would recommend anyone to visit the dealership when looking for a car.

J

JPPage

May 21, 2014

Star icon

The service team is excellent. They are very attentive and have the customer focus that all great businesses should attain.I's recommend them to anyone looking to have their car maintained for whatever reason!!!

A

Agreene2

May 20, 2014

Star icon

George was an excellent consultant; friendly, attentive, and expressed a genuine interest in my wants/needs in a car. The process was easier than any other dealership I have ever experienced. At no time did I feel like a "sale", which was a pleasant surprise from previous experiences at other dealerships.

R

RickealY89

May 18, 2014

Star icon

I recently bought a 2013 Hyundai Elantra and LOVE IT!!! My car salesman Leon Levit was AMAZING!!! I told him what i wanted and where I wanted my payments to be, very informative about the car as a whole, and he did everything he could to find me the RIGHT car. He had two other customers that came after us and he didnt lose sight of me or the other two, even though he was running round to accommodate everyone, he was still professional at all times. And when the bank took forever to respond, kept encouraging me to wait, AND IT WAS DEFINITELY WORTH THE WAIT!!! Got approved by the bank that I originally wanted, my payments are RIGHT WHERE I WANT THEM, the car runs AMAZINGLY, they detailed it FABULOUSLY and did I mention that i LOVE my car?? THANK YOU SO MUCH Mr. Leon!!! I would DEFINITELY recommend Hyundai of St. Augustine to anyone and everyone ESPECIALLY Mr. Leon.

H

hrachelll

May 18, 2014

Star icon

I was in contact with Mike for about a week and I informed him about what I was looking to get. He told me about a car that they had just bought and that wasn't even on the lot yet. I knew that I was VERY interested but that I could not get there until the end of the week. He told me he will try his best to "hide" it until I could get there. In all, I left there with the car that I went to get and I could not be happier with it! Hyundai of St. Augustine is a great place for business.

S

sarina_tate

May 14, 2014

Star icon

I am very happy to say this has by far been my best experience yet in buying a vehicle. I was having a very difficult time dealing with the relentless amount of calls and crazy emails I have been getting from other salesmen. Before I made it to Hyundai I have visited about 6 other dealerships and have test driven at least 19 cars. I must add that one didnt even have a working odometer, not to mention that many of them list their prices very low in order to get you in the door and then tell you that the price on the site is only applicable with a 2k down payment. Hyundai not only had the fairest listing prices, but also honored them.I would really like to thank the two salesmen I dealt with Jose Reveron & Jordan Knight at Hyundai at St. Augustine for making this such a great experience. They were above and beyond in terms of accommodating my needs, from the first point of contact until the end when I signed my papers I was treated with the up most care and respect. I did not once feel pressured, screwed, or taken advantage of which is a very rare thing while going through this process. I would highly recommend either one of these gentlemen if you are looking for salesmen who are both honest, courteous, and ethical. Thank You Guys!Sarina Tate

K

KiArashi

May 12, 2014

Star icon

I had the pleasure of working with Darryl Clark. He listened carefully to what I wanted, what my price needs were and what I needed my vehicle to do. He was very friendly, professional, and knowledgeable. He answered all my questions and gave me time to look and the vehicles and do the research I wanted to do prior to purchasing. I actually visited several other dealerships during my research, but came back to Hyundai of St Augustine because Darryl was the ONLY sales person who actually listened to me. I am very impressed with the entire staff (Sales, finance & management). Even the service team was very nice when I was introduced (though I have had no reason to utilize their services). THANK YOU Hyundai of St. Augustine for making this THE BEST vehicle purchase I have ever made!

M

Madolou35

May 11, 2014

Star icon

Georges has been such a gentle and efficient person! he had everything ready for me. He worked very fast with efficiency and competency! Don't waste your time with others, go straight to Georges

C

carolsaviak

May 5, 2014

Star icon

My husband and I recently purchased a 2013 Hyundai Santa Fe Sport from Hyundai of St. Augustine. We had an excellent experience. The process went very smoothly. We love the car we bought. We would highly recommend purchasing your next vehicle with them!

T

tgiles08

May 2, 2014

Star icon

This Hyundai dealership gave me a great experience and I would recommend them to all my friends or anyone looking for great customer service and a great price. Thanks

K

knewton

Apr 30, 2014

Star icon

I surprised my wife with the purchase of a new Santa Fe Sport from Hyundai of St. Augustine. They had very reasonable prices and are willing to work to make the customer happy. Jose Reveron was our representative and he was great, he searched out the exact vehicle we wanted as the one we originally looked at had been sold just that day. The car was delivered 2 days later and the process was very smooth. This is the second vehicle we have bought from Hyundai of St. Augustine and we will be lifelong loyal customers!

B

Bryant590

Apr 29, 2014

Star icon

By the time we had picked a car, arrived at an acceptable price and negotiated a trade, it was past 5 pm Sunday evening, Everyone I dealt with kept a smile on their face and maintained a great attitude. Since the detail staff had gone for the day, they insisted that I wait for the car to be completely detailed, and delivered it to me right at the promised time in Jacksonville Monday afternoon. Even their contract driver helped me transfer items from my old car. I would recommend these guys to my family.L B NapierJacksonville, Fl

C

CarrieMullins

Apr 26, 2014

Star icon

This dealership was awesome! They gave me a great deal on a brand new Elantra and I couldn't be happier! Ron Copeland and Joey Cassata were great! Totally recommend!

G

golfer3232

Apr 26, 2014

Star icon

Called on Friday morning after watching a certain used car on the internet for weeks. Was told the car was there by Ron and proceeded to travel from The Villages to St. Augustine, a distance of about 110 miles. This dealership, from Ron to everyone else could not have been nicer. They were doing business, but in a friendly and professional manner. Could not have asked for a better experience.

R

rdhuhn

Apr 25, 2014

Star icon

Your dealership was recommended by my best friend Jack Liede. I would trust this with my life. As always he was right. You people treated me very well and I'm glad I listened to Jack,

A

arjholley

Apr 22, 2014

Star icon

Ron was very helpful without being pushy, trying to get us to commit to buying a car. He took a stroll with us, through the yard, showing several models to us, telling us both, the good and bad points about each model.He took us on a couple of test drives, helped us to get the price down to our liking and we were all pleased with the outcome.Ron Copeland is a #10 all the way.Joe, the finance officer was very patient and helpful, explaining the additional warrantee packages that were available to us and didn't try to pressure us into adding anything to our original purchase, although we did opt to get the GAP and the 10 year/ 100,000 mileextended coverage.

A

applepond

Apr 18, 2014

Star icon

I have been driving a 15 year-old Saturn, thinking that it would be a long time before I could qualify for a loan for a newer car. You see, I had a bankruptcy about 20 months ago, caused by both a catastrophic medical condition and the recession. A friend of mine suggested that I give Hyundai of St. Augustine a phone call, but I resisted until I got a flier in the mail that advertised assistance for persons who had been through bankruptcy. Now, I had received dozens of similar fliers shortly after my bankruptcy was discharged, but I figured that these advertisements were simply ways for car dealerships to charge outrageous finance rates. So, all of those fliers went into the trash. But when I received this one, I remembered my friend's recommendation. It is very unusual for older, single women to have a good experience at a car dealership, so I decided to take a chance.When I called, I made contact with Chris "Bird" Clark. He was very brief and low key. I told him that I wanted a 4-wheel drive SUV because I live near the beach, and I wanted a good used vehicle. He asked a few well-thought-out questions, such as "is there another 4-wheel drive vehicle in your household - Yes). How much do you use 4-wheel drive - not much). What do you need cargo space for -- hauling plants, mulch, gardening supplies). Chris asked if I would give him my e-mail address, and he promised not to bombard me with ads, just a few photos of possible vehicles.Well, he sent me two choices, an SUV, and an Elantra Touring wagon. I hated the color (a vivid blue), but I called and agreed to come in for a test drive. WOW -- after 10 minutes, I realized that Chris knew what I needed better than I did! The Elantra Touring was perfect in every way. Chris even anticipated one of my pet peeves, i.e., head rests that force women's heads forward when they wear a hair clip. He immediately adjusted the head rest so that it worked perfectly.Well, three hours later, I drove off the lot with a new (to me) 2011 Hyundai Elantra Touring. I am absolutely thrilled with every feature, and even the color (ugh) is growing on me. I did not have any money to make a down payment -- because of the bankruptcy -- but David Mayfield went to bat for me. After checking various banks, he came back and said the best interest rate I could get from a bank would be 10%, which was a deal-breaker. But, I gave him my pension and social security figures, and pay stubs from my part-time job, and he came back with financing through Hyundai at 1.9%. WOW, WOW, WOW. I didn't realize how hard he had worked until my "identity theft" report was mailed to me and showed that he had contacted 10 different banks!I am so impressed, and so grateful for this second chance to re-establish my credit. And, I am just thrilled at having a comfortable and dependable car to drive. I am indebted to the fellows at Hyundai of St. Augustine for making this possible, and I tell every one of my friends and co-workers about the great deals available at your dealership.Thanks a million,Karen WhiteSt. Augusitne

D

danttusa

Apr 18, 2014

Star icon

We stopped into this dealership with the idea of looking for and possibly purchasing a used car to replace our Toyota Tacoma Truck. The two individuals, we dealt with, went way out of their way to make us comfortable and to help us find something that we would enjoy and could afford. After finding out what we were looking for, we test drove a few of the vehicles on the lot. Even the test drives, with Martin, was first class. No pressure and he really seemed interested in finding the right car for us.Jordan, made the suggestion of a 2014 Elantra lease car instead of a used vehicle. It fit into the budget parameters that we had already given them, while looking at used cars, and the deal was done. What we really liked was the complete lack of pressure, that one normally receives when shopping for cars. Another plus for this dealership was the friendliness of other sales people that we casually talked with. We really enjoyed talking to "Bird". The relaxed atmosphere and friendliness really made you feel as if you were part of a family.We have told others about our superior experience and one of our friends has already purchased a used vehicle there. She too feels the same as we do about this dealership and the staff.

F

ffiisstt123

Apr 16, 2014

Star icon

As a business owner, I take great pride in looking after my clients with "White Glove Service". Unfortunately, I am all to often UNDERWHELMED by the level of attention and service that I receive while on the other side of the desk as a consumer.I am very happy to tell the world that this was not the case with Hyundai of St. Augustine...More specifically with Kyle Showalter and Eddie Brooks. This was simply the best car buying experience that my wife and I have EVER had. It was the fastest, most thorough, fair and honest deal we've experienced.They even delivered the car to our home and picked up our 2011 Santa Fe that we traded in. That is what I call "White Glove Service"!!! We will highly recommend Kyle and Eddie to everyone that we know is looking for a new or used car.Great job guys...And oh yeah...Our new Sonata is AWESOME!!!Chris and Laura SmithSt. Augustine, FL

M

mjcarpenter

Apr 11, 2014

Star icon

From the moment we stepped on the lot, we were made to feel comfortable - not pushed or pressured. George was helpful and informative, courteous and friendly. We worked a great deal and they even stayed late to deliver the car. The follow up was good...I got everything I was promised.I love my new car!

T

toopats

Apr 7, 2014

Star icon

We were very happy with our experience at the dealership and with Ron.I would recommend this dealership to my friends and family.Pat and Pat Tomford

K

katymac48

Apr 6, 2014

Star icon

This is my 3rd Hyundai and the people at St Augustine are great. While I purchased this time the service department is also efficient and easy to work with. I would recommend this dealership to everyone.

T

tdelaney

Apr 3, 2014

Star icon

In the last 5 years I have purchased 3 vehicles and have brought 2 family members to purchase vehicles. All have been pleased. In my opininion what makes the difference in a dealership is customer experience after the new car purchase has been completed. This dealership makes you feel you are a member of their family. I have taken my vehicle to Hyundai St Augustine for my service needs (oil etc.) Service Advisor Debi has done a great job. She takes the time to explain everything and explain car service needs options. Let me share with you a personal story. Last December I spent 4 weeks in the hospital. Withion a week of my arrival at the Hospital, Debi and the Service Team sent me a "Get Well" card in the hospital. It was signed personally by each employee of the Service Department. IN 20 YEARS I HAVE NEVER EXPERIENCED A LEVEL OF QUALITY SERVICE EQUAL TO HYUNDAI ST. AUGUSTINE. Who else does this? NONE !!!!! Thank You. Thank You. Thank You

K

kldarnell

Apr 1, 2014

Star icon

This was absolutely the best car buying experience I have ever had. Chris "Bird" Clark was extremely friendly, helpful, informative and worked very hard to get the perfect fit for my daughter's first car. Jack McQuain, the finance manager, was very friendly and explained all aspects of the financing to us and made the purchase a very smooth and efficient process. I HIGHLY RECOMMEND Hyundai of St. Augustine and their amazing sales and finance staff to anyone thinking of purchasing a new or used vehicle. Excellent all around experience and drove away with a beautiful car!

R

retiredteacher3

Apr 1, 2014

Star icon

I experienced very smooth manipulation, distraction with different figures on different cars, back and forth, but o one nwould not give me the negotiation papers or copies which I kept asking for. I did not realize I was manipulated until I returned to the hotel.Eddie Brooks kept distracting me with off-topic small talk. When I said I was trying to figure out what I was missing, he started in again on the distracting small talk. He did not want me to figure out that the original price which he wrote up the papers for and had me sign ( for $21,500) was the correct price but the second set of papers which he had me sign, also, was for $25,100, but did not include the trade in value. It was not until I returned to the hotel, looked at all of the papers I had and looked online, that I realize I had been cheated and the correct price $21,500 was including the allowance for my trade in ( 2004 Hyundai Sonata). I repeatedly asked for copies of the papers Eddie Brooks had me sign, but did not receive them, nor have I received them in the mail, as promised. I did not receive the car sticker with options and price until I was about to drive away,, in the parking lot. Just before driving away, I again asked for all the above-mentioned papers and Demetrius said I did not need those papers. He said, "This is all you need. There would have been more papers if you had financed the car". When I returned to the hotel, I figured out how smoothly I had been manipulated and did not realize it until later. I could have used some help remembering to remove the SunPass transponder and security code sticker, which I forgot. You all do this on a daily basis. You should have helped me with those items. Still waiting to receive those, as well. Now that I am home, I remembered my last car shopping experience in 2009, with a gentleman neighbor. Having a man with me, the sales experience was totally different. No games, small talk, distractions, missing papers, etc. Just straight talk about price and options. I really feel I was taken advantage of, as a woman, alone. I would not recommend this dealership to anyone. Beth Moore

S

shalynnjohnson

Mar 31, 2014

Star icon

The entire staff did a great job! I went in thinking I would be lucky to get a pre-owned. They worked with me and I am now driving around in a brand new car that I love!

B

bm32127

Mar 31, 2014

Star icon

I have been looking for a good reliable used Honda for over a year and have exhausted all of the dealerships in the Daytona area in hopes to find myself a car. My experiences were rather dismal and discouraging as I went from dealership to dealership trying to get a car. The irony of all the situations was that they had the car I wanted in stock but they insisted on trying to screw me in every was possible. It left me amazed and taken back. My experiences ranged from the car salesman locking my keys in the manager's bullet-proof office so I couldn't leave (Daytona Nissan) and a salesman insisting on taking my personal information when all I wanted was their bottom dollar on the car; he felt it necessary to attempt to get me to buy the car when I clearly explained to him that all I want is to see how low the dealership will go on the car so I could plan accordingly since their "internet" price was apparently different than their sticker price (Daytona Toyota). So, if you're in the market for a car avoid all the dealerships in the Daytona area, especially the Daytona Auto Mall (except Fields, they were reasonable and friendly- we just couldn't make a deal).About 3 weeks ago I was online looking for a specific car and I noticed that Hyundai of St Augustine had the car in stock. It was a Saturday and I decided to give them a call and Paul picked up. He seemed nice, patient and pleasant on the phone which was invigorating and encouraging since all I have dealt with were salesman demonstrating the opposite- impatient, eager to get me in and "seal the deal". We talked about the car and I came down to look at it a few days later, the car was great and we ended up finding some numbers that worked for me and my budget. The whole time Paul made me feel really comfortable and confident in what was going on. He was honest about everything, even told me that the loan I was able to get through my work was a more favorable one than they could offer. So, I ended up buying the car and have been happy every since. The dealership even sent me a check because I saved money from documentation fees by bringing in my own check; I highly doubt most dealerships would have done that.If you're looking for a great experience and have had your dealings with unfavorable dealerships then try Hyundai of St Augustine and talk with Paul Smathers. He will make you feel at home whether or not you make a deal or not. This has been the most stress-free, easy and honest encounter I have ever had with a car dealership.

M

mainejb

Mar 29, 2014

Star icon

I had done considerable research and knew the model and price I wanted to pay for a used car. This dealer had several in my price range and had great prices compared to other dealers. I had e-mail communication with George before I came to the dealer, so I was looking for him when I arrived. George was busy with another customer when I got there, so Gordon agreed to help until George was finished. I told Gordon what I was looking for and what I wanted to pay, and he took me to the lot and showed me what they had. Gordon showed us every car we were interested in and was very helpful. He was never impatient or tried to talk us into buying any particular car, he just wanted us to find what we were looking for. When we narrowed our choices he let us test drive each car. When we finally settled on the car we wanted, there was no haggling over price, we paid the price advertised on the internet (and according sites like Edmunds, KBB, etc, the prices were very good). This was the easiest deal I ever made to buy a car, and George and Gordon were both friendly, helpful, and entertaining. In the end, both salesman made sure we were happy with our purchase, and followed up a few days later to make sure we were still happy. I would definitely buy another car from Hyundai of St. Augustine, even though it is over an hour drive from my home. The staff is friendly, helpful, and there was never any pressure to buy.

V

VMARRA

Mar 28, 2014

Star icon

great experience with staff and I love my tucson! I am 51 years old and this is my favorite vehicle I have ever owned. I needed a vehicle quickly and this dealership made the experience quick and easy. I would recommend them to my friends.

D

dcf124

Mar 25, 2014

Star icon

My salesman was just awesome. His aim to please was out of the park,He sure hit a home run with me. I have shared my experience with everyoneI have come in contact with since last Friday.He deserves a huge raise. Please make sure you let him know how much he is loved by me.Sincerely,Diane Clark, aka Momma Bird :-)

D

dtreuss

Mar 25, 2014

Star icon

This was my first experience with Hyundai of St. Augustine and it was an amazing event. I was greeted by Service Adviser Cheryl Buck.She is the most positive person I have ever met !!!! Extremely professional, highly experienced and was able to answer all my questions .She addressed every concern and introduce me to a Hyundai team mate, who would be detailing my car upon the completion of service.Everything was completed on time and I was shocked by the overall experience ! I would definitely recommend this Hyundai dealership to all my friends and family. Thank you Cheryl and all the Hyundai Team Members

R

rickvegastar

Mar 24, 2014

Star icon

George was very friendly and made the entire sales process easy from start to finish. I did a lot of shopping around / compared pricing with other dealers (up to 100 miles away) and they offered the best price on the car I wanted. They also have a great service department. I would definitely recommend my friends to buy from this dealership.

R

robertjbias

Mar 19, 2014

Star icon

I LIVE IN JACKSONVILLE,FL,AFTER VISITING A NUMBER OF DEALERSHIPS I COULDN'T FIND WHAT I LOOKING FOR IN A CAR PURCHASE. NOT ONLY THAT,I DIDN'T HAVE A PLEASANT EXPERIENCE SHOPPING. I USED THE INTERNET TO HOPEFULLY FIND WHAT I WAS LOOKING FOR,AFTER A FEW SITES I HAPPEN UPON THE HYUNDAI OF ST. AUGUSTINE SITE. RIGHT AWAY I FOUND THREE CARS I'D LOVE TO OWN,SO I GOT ON THE PHONE(MISTER BURKE ANSWERED). DROVE TO THE DEALERSHIP AND WITHIN AN HOUR,I PURCHASED AND DROVE MY CAR HOME. THESE ARE GOOD PEOPLE AND THEY VERY PROFESSIONAL. I WOULD RECOMMEND THIS DEALERSHIP TO ALL THE PEOPLE I KNOW,BUY HERE AND YOU WILL NOT BE DISAPPOINTED!!

R

Rumathur

Mar 18, 2014

Star icon

Demetrius was very professional and a breath of fresh air during my car buying experience. He was a joy to talk to and will come see him for any Hyundai. Joseph was on point and very polite during the finance part. He was very knowledgeable and polite. Very nice, courteous people! 100% satisfied.

C

capfrog

Mar 13, 2014

Star icon

Went to this dealership with my niece to help her in the car buying process. She had already spoken with George and was satisfied with the car she wanted. I did my research and found that they were selling the car for under KBB, which made my job easier.They worked with us on the financing and it was the easiest time I have ever had in purchasing a car.I really respect the way the listen to the buyer and explain their no-haggle prices.If you can find it cheaper, good luck!These were some of the nicest people in the car business!It's no wonder they are a five-star rated dealer.

G

GoodFriend

Mar 11, 2014

Star icon

We had not intended to make a decision the day we went to look at cars, but we ended up leasing a Sonata Limited after looking at them and test driving with Ron Copeland. We went in with a number that we would feel comfortable with and my husband had done the research on what we wanted in the car. Everyone we dealt with in the dealership was very friendly and helpful and made our experience very easy and pleasant.

G

grahamhelm

Mar 11, 2014

Star icon

I had an outstanding experience purchasing my 2014 Hyundai EQUUS from Kyle Showalter of St. Augustine Hyundai. The entire process was completed by e-mail and telephone with Kyle delivering my new car to my front door. The Dealership and Kyle deserve the HIGHEST MARKS and I would recommend them to anyone. Graham Helmendach

S

sodamichael

Mar 5, 2014

Star icon

Having had a bad experience while looking to purchase a car at another dealership (at Daytona AutoMall), I saw the same type of car online at Hyundai of St. Augustine. So I reluctantly stopped by there expecting to go through the same "bait and switch" deal that had happened earlier that day and was warmly greeted by Gordon Burke outside. I told Mr. Burke what I wanted to spend and that I would be trading in my SUV and asked about the car I saw online. He showed it to me and then we went for a test drive, but it was a base trim Sonata and didn't feel as smooth as I expected. While there I inquired about two or three other cars on the lot and each time Mr. Burke went back inside to make sure he had all the correct information before quoting me any details and taking them for a test. My wife and I agreed on one particular Sonata and after going inside he went on the computer to "run the numbers" on the car and my trade-in. Here's where I was expecting the big sales push I had experienced earlier - giving me less for my trade-in and adding more to the Sonata that I was looking at and trying to get more money from me.. But after 10-15 minutes, he showed me "The Deal" he worked out with his manager, Dave Mayfield. They actually offered me more for my trade-in that I had told him I needed, and reduced the quoted price to get me BELOW the price that I told him I wanted to spend!In my opinion, this is the way a dealership (or any business) should work. I feel like Gordon Burke and Hyundai of St. Augustine went out of their way to earn my trust...and my business by giving me the best deal they could, and not just try to take the money I had available. Being new to the area, I don't know if all the other dealerships around here work like Hyundai of St. Augustine or like that other place I went to, but as far as I'm concerned, Hyundai of St. Augustine has set the standard that I will judge all other car dealerships by - and it's a high standard for any of them to achieve.

M

Missred09

Mar 3, 2014

Star icon

Terry was great. He knew everything about the car I was interested in. He answered every question I had and then some. He was very kind unlike any other sales guy I've met. It seems like he was more focused on the best interest of me and not just a sale which i appreciated. He was great. Thanks again Terry. You made my first auto buy excellent. Keep up the good work.

R

rfellows45

Mar 3, 2014

Star icon

Dealership went above and beyond to locate the vehicle that we wanted. There were none local and traveled through three state to obtain my car. Also used a truck to transport the car so the mileage would not be added to the car. Also did a great job of checking out my wife and I on the operation of all the electronics. After two horrible dealer experiences, this dealership restored my faith in car dealerships.

L

lrothfuss

Feb 28, 2014

Star icon

This is my Third car I have purchased from Paul Smathers at Hyundai of St Augustine.Paul is a Top Professional, caring, knowledgeable Vehicle Consultant with one goal in mind to make your experience Exceptional.That friendly smile that greets you, Paul's caring attitude lets you know you're in the Best Hands to be in for a joyful, excellent adventure of finding, exactly, what you're looking for.I returned to pick up my Santa Fe Turbo, late after 7 pm on a cold rainy day, and there was Paul, waiting patiently to take the time, which by the way took 2 hours to go over all the wonderful new features, benefits of my new purchase.That's just like Paul, the customer is his only priority!My family and I will always be back, because we are treated like family at this dealership.The owner, Andrew's door is always open to sit and chat to see how you are personally and that I was being treated well and happy with my experience.Every one at this dealership takes Pride in what they do down to the Service Dept, who are the best in their field.Thank you for this wonderful experience! Bravo, Paul Smathers and Hyundai of St Augustine.Lynn Rothfuss

H

hughes12

Feb 28, 2014

Star icon

The process of buying a vehicle can and is often gut wrenching and I was not looking forward to it. Luckily for my wife and I, we had Paul Smathers as our vehicle consultant. His product and industry knowledge coupled with the compassion and patience he offers his customers makes Paul simply the best! Paul made what I thought was going to be bad experience into an enjoyable one. Any one considering the purchase of a vehicle will be doing themselves a disservice if they don't reach out to Paul Smathers; you won't be disappointed. Scott Hughes St. Augustine Florida

L

lynnrothfuss

Feb 27, 2014

Star icon

This is my Third car I have purchased from Paul Smathers at Hyundai of St Augustine.Paul is a Top Professional, caring, knowledgable Vehicle Consultant with one Goal in mind to make your experience Exceptional !That friendly smile that greets you, Paul's caring attitude lets you know your in the Best Hands to be in for a Joyful, Excellent Adventure of finding, Exactly, What your looking for.I returned to pick up my Santa Fe Turbo, late after 7 pm on a cold rainy day, and there was Paul, waiting patiently to take the time, which by the way took 2 hours to go over all the wonderful new features, benefits of my new purchase.That's just like Paul, the customer is his only priority!My family and I will always be back, because we are treated like family at this dealership.The owner, Andrew's door is always open to sit and chat to see how you are personally and that I was being treated like a Queen and happy with my experience.Every one at this dealership takes Pride in what they do down to the Service Dept. Who are the best in their field.Thank you for this wonderful experience! Bravo Paul Smathers and Hyundai of St Augustine.Lynn Rothfuss

K

Kaylamichele918

Feb 26, 2014

Star icon

Great experience working with Jordan! He is very knowledgable about the cars and dealership, and easy to talk to. So nice to not be "pushed" by a typical salesman! Thanks!!

D

dtnewton1

Feb 26, 2014

Star icon

Extremely positive car buying experience with Ron and the Hyundai team. Ron was knowledgeable about the model and features and let the car sell itself without pressure or haggling. We were treated well and feel that Ron helped facilitate a great deal on our trade in and purchase of a new car.

D

Drakebatchelder

Feb 25, 2014

Star icon

My wife just beginning to look for a new car. We received no pressure make an immediate decision. Gave us a written offer before we left to test drive another brand. Randy was very knowledgeable and worked with us throughout the process. I would highly recommend this dealership and Randy in particular.Drake Batchelder

J

johnnyd18

Feb 23, 2014

Star icon

Darryl makes you feel like you dealing with a trusted friend. He's patient and courteous and most of all honest! Dealership is definitely a family feel type of place.

M

maryr62262

Feb 22, 2014

Star icon

This dealership is outstanding in all elements of customer satisfaction! We have NEVER been to a dealership that goes above and beyond like these folks!

M

Moak1e

Feb 16, 2014

Star icon

I had a Sonata which I had loved but had 73,500 miles on it. I was ready to move up and wanted a Genesis. II could not afford a new one. Ron spent 4 plus hours with me Friday. We drove 6 cars trying to obtain the ride I wanted for a price I could afford. He suggested finally a used and found one with minimal miles. He helped get it in to St. A from wherever it was. Got it cleaned and checked Saturday among the other service appointments and then helped me negotiate the price to meet my needs. I feel extremely well taken care of. I am happy with the car, I got a Genesis with considerably lower mileage than my Sonata. Joe got the 100,000 mile 10 year warrenty included. I could not be happier. Thank you all.

G

GailR

Feb 16, 2014

Star icon

Terry Stanford was an excellent sales person. Very friendly, very knowledgeable about all the vehicles that I was considering. He explained everything about the vehicle that I purchased. I felt very comfortable working with him.I will definitely refer him and the dealership to my friends and acquaintances.

B

bkurokawa

Feb 6, 2014

Star icon

This is my fourth Sonata and the first Hybrid and I love it, the sales service by Ron Copelandwas the best I have had at any dealership. Joe Cassata helped me with getting the interest rate that I needed on the loan.

D

dreed1241

Feb 6, 2014

Star icon

We think this dealership is outstanding from sales (Randy Selph) to service (Debbie Girdwood) with a step in between.....finance arrangements (Joey Cassata). Our 2014 Veloster Turbo is our fifth vehicle from Hyundai of St. Augustine......would we recommend this dealership to others? You bet we would.

B

blueglass

Feb 5, 2014

Star icon

I first contacted the dealership in reference to an advertised, pre-owned Hyundai Equus and spoke to Darryl Clark. He was very courteous, showed me the car several of the features. He was kind enough to allow me to drive the car and get acquainted with it. When I returned with the car, he referred me to Paul Smathers.Paul was also very courteous. He was very knowledgeable about the Equus, and answered many questions. After getting acquainted and further discussing the many advantages of owning a Hyundai Equus, Paul explained the extended warranty, and the price. After discussing both, we were able to come to an agreement.Paul is not the "typical car salesman" and I appreciate that he clearly explained all aspects of the car and the sale in a manner the buyer could understand. I would definitely recommend the dealership and Paul Smathers as a salesman. He is an asset to the Hyundai family.

O

oldcitybear

Feb 2, 2014

Star icon

Just bought my second Hyundai from Randy. It was a perfect experience. He understood exactly what I was looking for in trading in an SUV for a smaller sedan and spent as long as was necessary to help me select the car, plus help with achieving my goal on financing. I hope to keep returning to this dealer and this sales pro for many years to remain a happy Hyundai customer.

F

FeliciaProia

Feb 1, 2014

Star icon

Jose was very patient with all of my request and concerns. He was very helpful and followed up on all of my questions promptly and professionally. The car has all the bells and whistles with a great price attached. I look forward to working with even more of the costumer service staff in the future maintenance of what I know will be a great car for many years to come.

C

carlossantiago

Jan 30, 2014

Star icon

GREAT EXPERIENCE!! It restores your faith back in buying a car. :-) Relax atmosphere, no hassle. Worth the trip from Orange Park. It was recommended by a friend an now I now why.. If you are looking for a car you HAVE TO see them.

C

ckoiner

Jan 25, 2014

Star icon

Everything with the transaction was easy and comfortable. I set up an appointment the day before, and was contacted, but not overwhelmed, between then and when I arrived. The salesman was friendly, knowledgeable, and not overbearing at all. The car I was interested in was sitting out front and ready for a test drive. The trade-in value given was very fair, and with this being a no-haggle dealership, the financial part of the transaction went very smoothly and quickly. The car was as described on their website, so I had no unpleasant surprises. All information about the car I bought was readily available. While I was offered extra warranties, they were offered with no pressure or pushiness. Overall, it was a great car-buying experience, and I would gladly recommend this dealer to others.

K

KBC9346

Jan 25, 2014

Star icon

My entire experience at this dealership was wonderful. From my first phone calls with Bird and my first meeting with Shawn I was extremely pleased. They were both professional, friendly and extremely helpful. They were both very knowledgeable and took the time to explain everything in a very detailed manner. Lastly, Joe was efficient and thorough throughout the financial end of the transaction. Thank you gentlemen for an excellent experience with purchasing my Hyundai Sonata.

S

sporty2

Jan 22, 2014

Star icon

We found our salesman David Bunn very knowlegable about all available models. He has since contacted us several times to make sure we were satisfied with our Santa Fe Sport and offered to assist us if we had any questions on the navigation setup. We went to this dealer because of their 5 star rating, and our past exerience with Hyundai quality.

F

fuji056

Jan 19, 2014

Star icon

I was very satisfied with the price and service I received when we purchased our new car. My only complaint would be that the paperwork involved has not changed in the last thirty years. There should be more of an effort to convert to electronic forms.

V

varunrimmalapudi

Jan 16, 2014

Star icon

We were looking for a reliable used car and Daryl was absolutely wonderful in terms of everything - service, price, patience. We very much felt like he was "on our side". It was a very smooth buying experience, thanks to him....

J

jeannedr

Jan 13, 2014

Star icon

Jose was an absolute professional from beginning to end. He was up front with the price and financing and offered us a deal we couldn't walk away from. We are more than satisfied with the new Elantra and will definitely buy our next car from this dealership.

K

Keyzo

Jan 13, 2014

Star icon

George: Dealing with George was a very pleasant experience. He wasn't at all like other car sales man that we've experienced in the past. He was very helpful, not pushy.Pushy is what no only turns us off to the buying experience but also a lot of other customers have expressed their displeasure when dealing with this type of sales man.George is a great asset to your company and will keep your customers coming back for their future cars. The rating of "5" to George is given because of his great customer service. The rating of "4" for pricing was giving because of lower price Sonatas we have seen and because of not giving the FREE two years maintenance.K P.S. - We we're were wondering why St Augustine Hyundai 'Doesn't give free two (2) year maintenance programs with their cars as do other Hyundai dealers?

D

debbiegibbs

Jan 12, 2014

Star icon

It was the best experience from any car dealership that I have ever received! Kyle was very informative in showing me the car that I was interested in purchasing! I will recommend this dealership to my friends. It was worth the trip from Middleburg!

K

kwfallon

Jan 12, 2014

Star icon

Our experience at Hyundai of St Augustine was to say the least outstanding! We've never had a more pleasant experience purchasing a new automobile. Period! There was none of the typical antics one usually associates with the process. Shawn, Andrew, and Eddie are the friendliest and most professional gentleman we've met in the business.We were greeted by Mr. Shawn Hays and given a very thorough presentation of the Azera and Santa Fe. Shawn listened to and answered our questions completely. Shawn's product knowledge was very impressive, which was key to our decision-making process. We were given the opportunity to drive both cars and decided that the Azera would best suit our needs. Not once did we feel pressured. We settled on a very fair price. While seated at Shawn's desk, the owner, Mr. Andrew DiFeo, approached us, introduced himself, and sat down for a few minutes and engaged us in some light conversation which we thoroughly enjoyed. We next met Mr. Eddie Brooks, who prepares the financial and insurance documents. Eddie is a very pleasant man with an easy demeanor who guided us through this part of the process in a very efficient manner. It was a breeze.Finally, Shawn delivered our new Azera to us and proceeded to thoroughly educate us on the vehicles operating systems. We've never had anyone give such a detailed delivery presentation.Hyundai of St Augustine exceeded our expectations and provided us with the most pleasant car buying experience ever. We will be back!

J

jwei318

Jan 9, 2014

Star icon

We purchased a VW GTI from Hyundai of St. Augustine. The price and the vehicle were just what we were looking for. Jose Reveron was helpful and courteous from the minute he answered the phone with my initial inquiry. I drove there on New Year's Day to buy the car, and from start to finish the purchase took only an hour! Easy and excellent financing. Jose arranged to have the headliner repaired (common issue for VW's) at the dealer's expense, and my son absolutely loves his car! The process could not have been easier, the employees at Hyundai St. Augustine could not have been nicer and more helpful. I would recommend this dealership to anyone. Jose in particular did a great job, no "sales guy pressure", just great service!

S

SabrinaPierce

Jan 9, 2014

Star icon

My mom and I came in looking to test drive a used Hyundai Elantra I had seen online. Once we got there Terry was there to greet us and answer any questions we had. We told him which car we wanted to see and he showed it to us immediately. Everyone we had talked to was very friendly and knowledgeable and made the whole experience entertaining and enjoyable. The buying process was nice and easy and straight to the point. The price was amazing and the car was in perfect condition. I will definitely be suggesting this dealership to friends and family in the future.

T

T1UPAJ

Jan 8, 2014

Star icon

We purchased a new Elantra and Kyle was amazing to work with. I 100% recommend them if you are in the market for a new ride.

P

PamTarabocchia

Jan 5, 2014

Star icon

Gordon was friendly and straightforward and very knowledgeable. He is very low key and we felt like we were dealing with a friend and not a pushy car salesman. He even helped me with the navigation and blue tooth set up. The vehicle was detailed and the gas tank filled. It was truly a pleasure dealing with Gordon and we will refer anyone looking for a vehicle to him.

R

rachel_walden

Jan 1, 2014

Star icon

George was funny and very helpful. He made buying a car less stressful. I would totally suggest anyone buying a car to go buy a car from hyundai.

B

Belle1234

Jan 1, 2014

Star icon

Spoke to Bird on News Years Eve about a used vehicle he was so helpful. My husband and I went to see him New Years Day to purchase the vehicle for our 18 year old daughter as a belated Christmas gift, he was so sweet, kind and very helpful. Not pushy at all very polite. I would go back to Bird 100% I will also recommend all of my family and friends that need to purchase a used vehicle to go and see Bird. He is AWESOME!! Thanks Bird your the best!!Happy New Year,Theron and Brenda

E

Ehowes1

Dec 30, 2013

Star icon

From the minute I walked in, to the moment I left with my new car, it was a wonderful experience.The best customer service, very fair prices and honesty make Hyundai of St. Augustine worth the trip. Will definitely recommend friends and family to visit there. Randy Selph sold me a wonderful car, and was very personable and honest, which I appreciated. I couldn't have asked for a better salesman. Eddie Brooks walked me through the financial portion and made it quick and easy for me, a first time buyer. Thank you thank you Hyundai of St. Augustine!!

D

DreadsJ

Dec 29, 2013

Star icon

My name is Jennifer Anderson. First of all I am deaf. My salesman Darryl S. Clark was very patient with me. He knew some sign language but he took the time also to communicate with me on paper. He made sure I understood about the cars and the prices. I looked at a car but it was not in my finance limit. I got frustrated. So he went to look again and told me to come outside. I went outside and saw a beautiful 2011 Hyundai Sonata. I was so thrilled. He went beyond " just doing his job". He showed me how to work everything in the car. He was very patient with me during this car buying experience. Some hearing people don't want to deal with deaf people. I would vote him " Salesman of the Year". Thank you Mr. Clark for being a caring, patient and understanding person.

P

PadamChainani

Dec 26, 2013

Star icon

From day1, Mr Darryl was patient, transparent, very honest, and excellent in Client service. The reason I bought the car from st augustine (almost 40 miles from my house) was because of him. he also delivered the car to my door which he promised as of day1 which we liked. Im repeating myself but he is an excellent Sales man.

S

sancam222

Dec 23, 2013

Star icon

I had shopped at another Hyundai dealership close to my home. They made me an offer that I did not feel was fair so when I got home I emailed St. Augustine Hyundai and asked them if it would be to my advantage to drive down to St. Augustine. Our salesman, Shawn Hays, told me to come on down and he could do much better than the other offer. My husband and I went down and Shawn had three different types of Elantras ready for us to look over. We were very pleased with the Elantra that we picked and the offer was much better than the previous dealership. We were in and out of the dealership, with trading in our former car, within 2 hours. They were very friendly and showed us all the features of the new car and set everything up for us, Bluetooth, etc. We will certainly recommend this dealership to anyone looking for a new vehicle.

T

tammyb1234

Dec 23, 2013

Star icon

Hyundai of St. Augustine is a wonderful place and we really enjoy doing our business there. We own a Hyundai Sonata and we now are leasing a Hyundai Veloster. We are very happy with both. Our only downfall is the service department when we have brought our Sonata in for service. A few disappointing things in that area, but the Sales Department has been great! We are giving this rating so that Hyundai of St. Augustine knows where they stand. It's always a good idea to have constructive criticism.Thank you!Scott and Tamara

J

jhanchett

Dec 22, 2013

Star icon

I was in the market for a new car because my needs in an auto has changed. I have several friends that have bought Hyundai's and was very satisfied. I rode in them and agreed that were a superior ride and well appointed for the money. I test rode a Hyundai and liked the feel and quiet ride. The dealer was no pressure sales and easy to talk to. Randy Selph was straight forward and easy to deal with. I will recommend Randy and all the sales personal at St. Augustine Hyundai.

M

marketboxdc

Dec 21, 2013

Star icon

Gordon promptly answered my email inquiries and did not bug me with phone sales calls.I gave him my perimeters that I could work with and he told me he thought based on the informationI gave him, if I would come in, he thought he could successfully get me what I wanted.When I got there he laid out the options and I was able to choose what was best for me without any pressure.The finance department was very helpful, I was also trying to get to a certain monthly payments.My hat is off to them and thanks guys!Donna ClawsonFleming Island, Florida

B

btaylorab

Dec 21, 2013

Star icon

I was at this dealer having service done on my leased 2012 Elantra and was talking to Darryl Clark and he and his supervisor told me they could put me in a new leased Elantra for the same money I was paying. I told them OK, but advised them I was from out of state, Colorado, and that there might be a title problem with the Disabled Vet tag transfer and gave them the phone # in Co to call and find out if there was any problem. They say they checked and there was no problem. It is now over a month and I am still on Dealer tags. In addition the monthly payment amount on the lease agreement for the new Elantra is not the same as what Hyundai Motor Finance says it is. Lease agreement says 273.09, Hyundai Motor Finance says 291.93, who is correct I have no idea. These problems started 11/02/2013 and have not been resolved to date. I believe the Mgt of this dealership are crooked and incompetant. It is too bad because the product is good and this is my second Elantra I would have to be really crazy to deal with any Hyundai dealer after all of these problems.

A

armyfam

Dec 20, 2013

Star icon

We did a significant amount of internet research before going to the dealerships. We visit one other dealer (not a Hyundai dealer), and then to went this Hyundai of St Augustine dealership. We test drove 2 different models. During our visit our salesman, Shawn Hays, was great explaining all the features of the 2 cars, how they differed, etc. We also met the General Manager. We told them we still wanted to do more research and they were very nice, didn't make us feel bad for wanting more time, and thanked us for coming in. At home, we continued our research, and decided to go back to Hyundai to test drive a 3rd model, the Genesis. We loved the car and it compared very strongly against the other auto we were considering. Before arriving, we had already decided on our price. They made an offer, which fit right in with our plans, so we completed the purchase. We felt the dealership was very "straight up" with us with minimal "sales pressure". We would recommend this dealership to friends.

M

mchesser

Dec 18, 2013

Star icon

I had been looking at the Sonata for a while so I had decided, based on recommendations and reviews, that was the car I wanted. Based on past experience with dealerships, My expectations going in weren't to high. Was I surprised ! I feel very fortunate to have Gordon Burke as our salesman. There was not a moment where I felt that he was being pushy or anything other than genuine. He knew his product well and had a knowledgeable answer for all of our questions. Jack Mcquain handled our financing. He spoke plainly and honestly about all of our options and got us the best deal possible. He had all of the paperwork ready ahead of time and it took no more than 10 minutes from the time we walked into his office until I had the keys in hand. why did I give this dealership a 5 overall ? Honesty and integrity plain and simple. I'll be a return customer for sure. If you live in this area and want a Hyundai, do yourself a favor and see Gordon. It will be well worth the time.

B

benboles

Dec 16, 2013

Star icon

Jose was friendly and worked hard to find the right car at the right price for me. He listened to me when I told him what I was looking for and the monthly payment I was trying to get to. I would recommend this dealership and Jose to anyone looking for a new or used car in St. Augustine.

B

boman31

Dec 13, 2013

Star icon

these people made this buying experience a pleasure & i highly recomend this dealership- my 3rd purchase here-this one for my granddaughter so you know i'm very happy with this dealership & huyndai

E

edilger

Dec 13, 2013

Star icon

Initial contact was with Mr. Selph via email and voice providing me with information and pricing which resulted in my visit to the Dealership. Mr. Selph directed me to Mr. Ramsubhag due to his absence. The atmosphere created by all personnel associated with my purchase and delivery of my new vehicle is considered exceptional. Representatives/ owner of Hyundai of St. Augustine were friendly ,engaging,knowledgeable and professional resulting in the most pleasant auto purchasing experience of recent memory. Well pleased with price and product.

D

delta403

Dec 12, 2013

Star icon

I recently Brought a new hyundai from hyundai of st augustine. and could not be any happier.I chose hyundai over 3 other cars because,they give you the best in reliability,performance and warranty for the money.Thu emails and phone calls i met George Afflleje,he is not a good but outstanding salesman,all the reviews on him were right on.he even came to pick me up.the moment we started the process,it took just over an hour,to complete everything and get me on my way.but before that George took the time to show me my new car. and eveything about it,great knowledge of the car.this was a very good experience for me and i recommend higly of George and his group at hyundai of st augustine.you wont find a better car buying experience or price.

S

soloflyer96

Dec 12, 2013

Star icon

We shopped for a month all kind of dealers in our area. Finally we found Darryl who was able to find the car we wanted within minutes, was very respectful, helpful and to the point. He did not play the sales guy game at all. He listen to what we wanted and worked with us perfectly! We highly recommend not only the dealer but Darryl Clark! it took us 2 months to get answers from other dealers and sales managers and with Hyundai of St. Augustine an most importantly Darryl, we were able to search, review and purchase hour car with in 2 hours.

J

jbur4321

Dec 10, 2013

Star icon

The experience at Hyundai of St. Augustine Florida was Great and Paul Smathers the vehicle consultant was Great to work with. I would be glad to work with Paul again.

G

GaryWires

Dec 9, 2013

Star icon

Randy was professional,friendly, expeditious and an all around great guy to deal with. Made the purchase experience very positive and enjoyable for my wife and I. A great deal and a great car!

K

Kayolliff

Dec 9, 2013

Star icon

Excellent service. The best. Courteous and helpful. He was very prompt on everything that happened. He got in touch as fast as possible. Shower me how to use everything. Perfect service

S

SarahMichella

Dec 9, 2013

Star icon

I had been looking for a Hyundai for many months, and had dealt with many sales people before arriving at Hyundai of St Augustine. From the moment I arrived, the experience was blissful and easy, and the best experience I have ever had. The staff was knowledgeable and treated me like I was someone they had known for a long time. I asked some crazy and silly questions and Gordon was very patient and never made me feel pressured to buy. He "held my hand" through the whole process. I felt like I could trust them, and that I was getting a lot for my money. They were even amazing after the sale, and followed through on all their promises. If I were to dream up a car buying experience, it could not be as good as the experience I actually received at Hyundai of St Augustine. When I buy another car, I will not go anywhere else (P.S. I live 2 1/2 hours away, but it is so worth it)

F

fhann001

Dec 5, 2013

Star icon

The best car buying experience I ever had. This is my second Elantra and I love the car; it has all the new electronic bells & whistles and of course now I can't live without Sirius XM radio. Ask for Paul Smathers or Kyle Showalter, they will treat you right; you'll find them friendly, knowledgeable, honest and fair. I received a great deal on my trade and zero percent financing; you can't beat that!! Kyle showed me how to operate everything and even set up my bluetooth! It was fabulous. The service department is great as I used them with my first Elantra, so I know I am in good hands. However, as a pediatric oncology nurse, the best thing for me is the "Hope on Wheels" Program that provides funds for pediatric cancer research; I have seen first hand how Hyundai makes a difference in the lives of our patients & families in the greater Jacksonville area. Thanks Kyle, Paul and Hyundai...I'll be back!!! Fern Hannigan

T

tank19k

Dec 3, 2013

Star icon

My experience started out with im messages the night before. The prices that were emailed to me didn't change when I arrived at the dealership. everyone was very honest, customer friendly and answered all questions with facts. The paperwork was quick and no haggling over price. The payments and interest rates promised never changed and once they found out that I was interested in trading my car and purchasing another vehicle no one stopped and tried to roll up the upside down cost into both vehicles. Finance was great also, he was very direct and up front. We felt like we could trust him. The overall experience was great and I would have purchased my 3rd vehicle for my daughter if I could have afforded it at the time. However, when my finances change I look forward to returning there. It was worth the long drive.

T

treebeard

Dec 3, 2013

Star icon

We brought the car in for a 30,000 mile service and to replace a broken wiper blade. There was a discrepancy concerning changing the oil too early. Hyundai loaned me a wiper blade and ordered a new arm. When I brought the car in mid week the scheduled service was on time. They replaced the oil and filter and the wiper blade very quickly and washed and vacuumed the car. We could not be happier with the service both now and ever since we purchased our Sonata. We have not had comparable service anywhere else in all the years we have owned automobiles.

R

rricafort

Dec 2, 2013

Star icon

Hyundai of St. Augustine is fabulous! If you're in the market for a Hyundai, go see Ron Copeland! It's worth the drive..made my car buying experience smooth and simple :)

M

msbpace

Dec 2, 2013

Star icon

This is a very friendly staff. They are always pleasant. The always do a good job on our vehicle and don't waste our time.

P

Paloesche

Dec 2, 2013

Star icon

Randy's service to my mother-in-law and myself was outstanding. Went the extra mile to make sure that all questions were answered and that we got the deal that fell in-line with the budget that was needed. No long waiting or haggling over price or trade-in and they presented multiple options that would give us the best bang for the buck when it came to financing options and utilizing any bonus moneys. Thank you again for all your assistance.

H

hrwilson1011

Nov 30, 2013

Star icon

This was by far the most pleasant experience I've ever had buying a car. Ron was extremely knowledgable, friendly, and professional. We came in with a good idea of what we were willing to pay and Ron did his best to match our price. He even suggested a couple of other incentives that we were not familiar with. Once we came to deal, we were sent to Joey in financing. He also was friendly, professional, and knowledgeable. We already had a quote on financing with another company and Joey quickly beat it by 0.20%. Overall, I would highly recommend Hyundai of St.Augustine.

S

stome

Nov 30, 2013

Star icon

Very easy to work with and hassle free experience. Thank you. The only thing I did not expect was for the car to be driven down. The trip took over 100 miles off my warranty.

S

spike90KY

Nov 28, 2013

Star icon

Service work performed met all expectations. Quality, professionalism and timeliness of work performed met all requirements. Top notch service team overall. Friendly, fast and courteous.

M

maggieE123

Nov 28, 2013

Star icon

I received exactly what i saw online.Worth the 200+ miles trip. Mr. Clark is genuine and trustworthy! Considering getting another vehicle from here soon.

L

lgraeff

Nov 27, 2013

Star icon

George was extremely helpful and kind. He taught me about all of the car's features in a clear way. He was very thorough. He was respectful of my time and even called me to see how I was doing with the car two days later. He has also made himself very available to me in the future, should I have any issues or difficulty figuring out the car's many features. Everyone at the dealership was friendly and worked with me to get the best possible price for a car that I fell in love with.

A

arleyjohnson

Nov 27, 2013

Star icon

I walked into the Hyundai of St. Augustine dealership after spotting a car online I was interested in. Generally speaking, I loathe the car buying process. However, George Aflleje really put my mind at ease instantly. He greeted me with a smile, avoided the "in your face" sales approach, and allowed me to make decisions at my own pace instead of the prototypical "So, what's it gonna take to get you in this car NOW" attitude. The combination of the dealership putting a great price on a 2011 Hyundai Sonata and my being treated with respect ultimately did lead to me leaving the lot with a new set of wheels. But my story doesn't end there. What really puts George over the top for me is how he's treated me even after getting the sale. I needed a couple of extra things done with the car after the purchase, and George has made sure those things have happened, getting in touch with me without being pushy about it, and even driving an hour round trip on two separate occasions to pick my car up at work so I could be completely satisfied. I seriously doubt many other sales associates would go through that trouble, but George is no ordinary associate. I've purchased many cars, and made many more unsuccessful visits to other dealerships, but this may be the first time I've actually been pleased with my car buying experience. I have George and Hyundai of St. Augustine to thank for that. If you're looking to buy a car, you should consider calling George so you can get the same treatment as I did.

P

petersbe

Nov 23, 2013

Star icon

Ron was helpful before and after the sale. He was professional, courteous, and thorough in his dealings with me. I believe that he had my best interests in mind.

E

estudnicki

Nov 23, 2013

Star icon

In a few hours my car was towed, serviced, tested, and washed. Danny called me back twice and the Hyundai road side service was flawless. I didn't enjoy breaking down but I could not have asked for a better response to my situation. Thank you!

D

delgadoa

Nov 22, 2013

Star icon

We were so happy and pleased from the moment we arrived at the dealership and were greeted by Darryl Clark. He was very friendly, professional, and pleasant. We cannot say enough about how much he impressed us. We have purchased many cars in our lifetime and we can honestly say that our experience with Hyundai was our best one!!! Hyundai should be very proud to have such a great sales person working for them. Thank You Darryl for all your help and for making sure that I left with the car that I really wanted. I LOVE my new Hyundai :-)

B

Brannigan1

Nov 21, 2013

Star icon

From the purchasing until today in which our Sonata Hyundai was serviced our experience has been nothing but extremely pleasing with kindly attitudes and professionalism with Management, Sales and Service personnelMary Hanley

G

gatorhater22

Nov 18, 2013

Star icon

I did some researching on the Internet for used Hyundai SUV's. I felt Hyundai of St.Augustine had the best prices and Tucson's available in my price range. Once I arrived onsite my sales person(s) greeted me with a smile and handshake. Once I took the car for a test drive it was nothing but uphill for me. During the process I was offered food, drink and shown where TV was so I could relax while they did the researching for the right fiance company for my budget. I was surprised on the offer I got for my trade in as well. I would recommend this place to all my family and friends. Thanks for all the help I received while at the Dealership :0)Dee

H

hereiskeri

Nov 17, 2013

Star icon

AWESOME customer service. I was dreading going to look at cars because all I could think about was dealing with the stereotypical car salesman. The one you have to haggle prices with and as my dad says, "play their game." I experienced this earlier this year when car shopping for my mom so I wasn't looking forward to it again. This was my first time ever buying a car and I can honestly say I had a wonderful experience. I have absolutely nothing to complain about. From looking at the cars, test driving, talking numbers, and finally signing paperwork I felt totally at ease. I felt like the whole team there collaborated together to help me get the best deal and leave there happy, like they actually cared about me as a customer and not just the sale of the car. The man showing me the cars, the sales manager and the finance manager all made me feel very comfortable and well informed. I'm happy I decided to make St. Augustine Hyundai my first stop. I absolutely love my new (well, used) sonata!

I

ISWBWW

Nov 14, 2013

Star icon

Bought my new Hyundai Sonata at Hyundai of St.Augustine. What a pleasant experience! Shawn Hays was our salesman, and made the process VERY smooth. Truly "no pressure" sales with great opportunities for testing the car. Made some minor changes that we requested. NO headaches what-so-ever. Also worked with Eddie for finalizing things, great guy, super helpful as well. LOVE the new Sonata, what a luxury care for an average car price. Got the sports package - awesome vehicle! I just can't express how grateful we are to have such a great experience! You're the best, guys! Thanks!

D

DarrylLovett

Nov 11, 2013

Star icon

I had a previous experience with Darryl Clark and he was so helpful and sincere with my best interest in mind. That experience alone was enough for me to return and do business with him and the dealership there in St. Augustine. He approach and communication style was superb. He replied back to me immediately, was not pushy at all and was very informative. When the opportunity presents it self again, I will be looking forward to working with him.

P

Paddyh17

Nov 11, 2013

Star icon

I have bought four cars from St. Augustine Hyundai in the past 2 years. I have chosen this dealership because of their outstanding staff and service. They are informative and helpful during the process of selecting a car and give you all the time you need - never leaving you feeling pressured. After the purchase, they are genuinely concerned that you understand all the car's features. Their service department is equally excellent. The staff is always courteous and helpful. When the service is complete, the service agent reviews with you, in detail, the bill and work performed.Andrew (the owner), Jimmy (sales manager) and Darryl (salesman) follow up after the purchase. The service team follows up after each service visit. Not only do they want to know if you are satisfied with everything, they want to know how they could improve.Great communication - outstanding service - pursuit of excellence.

P

Prebler

Nov 7, 2013

Star icon

Ron was very accommodating in showing us several cars so we could come to a conclusion on which model we wanted. He was also motivated in getting us a price that we were satisfied with.

R

Rouellette2013

Nov 7, 2013

Star icon

Jose, and the sales Manager Wade did everything they possibly could have done, and made good on every promise made.To tell you the truth, my wife and I were surprised and very pleased with this buying experience, they really took care of us.Hyundai of St. Augustine has my highest recommendation. Thanks and God Bless

F

flsab1

Nov 6, 2013

Star icon

The reviews we read before going to Hyundai of St. Augustine for Roosevelt Ramsubhag were true! He is the BEST sales person and that location is awesome! We were also helped by Marcus who was just as exceptional! It was a drive to go to this location from West Jacksonville but well worth the trip and we're glad we did! The car we ended up purchasing (we had a trade in) was a 2013 Hyundai Elantra Limited! One test drive and that's all it took! We're so happy with our purchase. No haggling. Rosi followed up with a courteous phone call to make sure we were doing good and if we had any questions. The customer support doesn't end when you leave the dealership, which is great! He said to let him know if we are ever dissatisfied with anything in the future because if there is something, he hasn't heard about it yet (great comment!) and great customer service! The people there have integrity and honesty. We got a generous discount (rebates) and veteran discount (thank you for acknowledging and supporting our military!) I would give Rosi and this dealership a 10 star rating! Perfect, fantastic, experience, totally unexpected and appreciated! Thank you.

A

Artybear

Nov 3, 2013

Star icon

I was checking information about the Hyundai online, and was contacted by a salesperson from the dealership. He invited me to visit the dealership and see the car. I went after finding out from a friend who had recently visited, that their experience was very positive. When I arrived I was greeted and made to feel welcome. He showed me the model I was interested in and I was sure that I wanted to drive it. He kept explaining all about the car, pointing out the unseen features which make the car so popular. Paul explained the pricing and my trade-in was accepted and everything was made understandable about the financing. There was no reason to feel confused or taken advantage of because there was no pressure and all questions were answered. I would recommend this dealership hands down. Paul set up the electronic features for me and explained how to use them. I left knowing I made the right decision and I love my new car.

C

charles1935

Oct 29, 2013

Star icon

friendly professional advice and service, good price, good conditions offered for trade value, minimum paperwork, insurance taken care of, formalities with dmv taken care of, will return to them for my next purchase.

M

minnigcc

Oct 28, 2013

Star icon

I found this a very good experience overall.My first contact was with George Aflleje, via internet while we lived in Costa Rica. George was the person I contacted when we moved back to the USA.George was very knowledgeable about his products and answered the question we had. The price structure at this dealer was the lowest we seen..We ended up buying a 2011 sonata. I would recommend George and this dealership for anyone who wants value and professional people service Cliff MinnigSt. Marys Ga.

J

jacksonville

Oct 20, 2013

Star icon

Spoke to George Aflleje on the phone before going to the dealership, he was very pleasant and friendly. When I arrived he greeted me with a handshake and a key to take the truck for a test drive. Overall customer service was outstanding... He is truly a DEALER RATER SALESPERSON......... Thank You Rosa Johnson

M

MicheleAponte73

Oct 14, 2013

Star icon

My experience at Hyundai of St. Augustine was excellent. The way we were treated by Manager Jack Mcquain and Vehicle consultant Gordon Burke because they went above and beyond for us.

A

aevans1

Oct 13, 2013

Star icon

Gordon took great care of us! All of our questions were answered well and he went to bat for us to get us the best deal possible. Love our sporty Sonata!

O

ontario53

Oct 6, 2013

Star icon

As a woman buying a car, Darryl was very helpful with my purchase of a new 2013 Elantra. He listened to my needs,and found the right colour for me-red! I have been to other car dealers where they ask if my husband is coming the next time, if my husband knew about me wanting a car and one young man suggested I was selfish for wanting a car.I was able to purchase it on my own, and my husband came to drive my other one home! He also supported me buying a car!! Thanks for your support Darryl. Joseph Cassata was very professional in explaining the financing and I was able to pay a good price for my car. I will recommend the dealer to my friends and family, as a friend recommended this dealership to me. It

M

meetjoeblack

Oct 5, 2013

Star icon

I was in the market for a particular, pre-owned vehicle. I found it at Hyundai of St. Augustine. My inquiry was responded to by George Affleje. An immediate rapport was established and after an exchange of emails and phone calls, the deal was struck before I ever entered the dealership. George was quick to respond to all of my inquiries and provided all the information necessary to make my decision. The online and telephone support was only surpassed when I met George in person. I drove to beautiful St. Augustine, inspected the vehicle, exchanged the keys for the trade-in, received the keys for the newly purchased vehicle, paid the difference and I was happily on my way. George's easy approach, excellent interpersonal skills, knowledge of the industry and the vehicle, all made my decision and the process much easier. I was comfortable with my decision and had confidence in the sales team, the financial team and the dealership.

C

ccapezzera

Sep 29, 2013

Star icon

My wife and I did a lot of searching on the internet prior to visiting dealerships. We made this selection based on mileage and pricing. We believe we received a very good deal given the mileage on the care but were still hoping for a slightly better price. In the end we decided the low mileage overrode the price consideration. George was great. He could not have been more pleasant and easy to work with. I would recommend him to friends who are looking for a car.

A

abc1951c

Sep 28, 2013

Star icon

have bought and sold well over 100 cars in my 50 yrs of driving. this was by far the best buying experience. it was the first time I have ever bought without having to make a counter offer. after shopping elsewhere this was wonderful.

M

Mellster

Sep 27, 2013

Star icon

Excellent car dealership! I actually found them back in July, but it took me far longer than it should have to actually go visit them. After aggravation and a pretty bad experience elsewhere, I was able, finally, to meet up with Gordon Burke. And I am so glad I did! Wish I'd gone there to begin with! Mr. Burke and his colleagues were all very friendly and made us feel welcome. Once we "got down to business", he was very patient and understanding, and not pushy at all. He also didn't take up my entire day like many car purchases tend to do. He did everything he said he was going to do from the start--and then some! He definitely went the extra mile for me--we looked at a couple cars, and the one I was interested in to begin with was the one I purchased. I recommend these folks and I will go back there again!

M

m2stango

Sep 21, 2013

Star icon

Randy Selph was a supurb sales person. He identified what was important to us and selected a vehicle that met all of our requirements. The dealership provided an excellent price for our trade-in and priced the car byond our expectations. This was one of the friendliest, most responsive and cordial new car sales experience we have have ever had. We came away from the dealership happy, satisfied and very excited about our new car purchase.

A

Ashleypio87

Sep 20, 2013

Star icon

My overall experience with this dealership was great. I worked with Paul Smathers, and he was incredibly knowledgable, professional and helpful. I really appreciated that most of our deal was done via email, which saved me alot of time when I went to the dealership. The dealership itself was nicely kept, and all of the employees I saw in passing greeted me (which, I personally appreciate alot). I would definitely recommend this dealership to others.

R

rkbosco

Sep 19, 2013

Star icon

Experience was excellent, Darryl kept us informed throughout the purchase experience. The dealership was clean and orderly. The staff was properly attired and neat. I would recommend Hyundai of St. Augustine to my neighbors, family & friends!

M

Moniquek12

Sep 18, 2013

Star icon

After having a poor experience at another dealership I made the drive to St. Augustine. The whole team made my car buying experience enjoyable. They did everything they could to meet all my needs, and I left that day excited about my new purchase and car buying experience! Great dealership and customer service!!!

D

Debra.leli

Sep 18, 2013

Star icon

My husband and I currently own a 2007 Elantra and were in the market to buy another used one. We met David Bunn and he showed us many used vehicles and options for new ones. We told him what we could afford monthly and he along with Wade Wahy made it happen, I am now a proud owner of a 2013 Hyundai Elantra.Thank you David for making our shopping experience a very pleasant one. I would recommend David when buying your next Hyundai. Keep up the great work!!! Thank you,Tom and Debra Leli

G

GatorSwoop

Sep 18, 2013

Star icon

I first got in contact with "Bird" via email from inquiring about a Used Hyundai Elantra. I emailed him my "criteria" including my OUT THE DOOR price range, this including taxes and title. He then sent me an email with a few options, including a 2012 Hyundai Elantra that was out of my price range. However, I thought there would be some negotiating due to this vehicle all ready being marked way below KBB price so I decided to schedule a test drive. I then drove an hour to the dealership to look at this car and other options thinking there would be some lee-way in terms of price. "Bird" failed to tell me that the company is non-negotiable. When I was greeted by the used car consultant in the building he let me know "Bird" was not there but he would go test drive it with me. I informed him how much I wanted to spend and he told me, "That's impossible. I'm not sure why "Bird" would have given you that option. We do not have anything that would help you. I'm not sure why he didn't tell you we were non-negotiable before you drove all the way here from Jacksonville. I can't apologize for him though." I then left, and there sat a car on their lot not going anywhere. That could have been a sale and more free space to add another vehicle. On my way home, I gave "Bird" a phone call to express my disappointment in his judgement. He claimed, "Wait, wait, wait are you calling me to complain? I've been doing my job since 1996 and 99.9% of the time someone leaves in a car they thought they would not be interested in." I declared to him that I was sent a vehicle (the type I was firmly interested in) that was out of my price range and he then said, "I did my job. I sent you options." I was so disgusted not only by the sales consultant that greeted me and treated me (a young female) as if I was someone who did not know at all what I was doing. Little did both of them know I have a strong research background and researched top to bottom all information on Hyundai Elantras I could find. Then "Bird" handled the situation even more poorly by the way he spoke one of his potential clients. There was a major lack of customer service in the Used Car department. I was potentially a nice buying customer with money practically in hand. I'm assuming they did not really need the sale. As someone who works in sales myself, every sale counts and matters! In my community of friends and family I will never recommend this dealership to anyone due to the lack of professionalism their sales team lacked.

J

John0422

Sep 17, 2013

Star icon

This was simply the best car buying experience I have ever had thanks almost entirely to our salesman, Gordon Burke. He did everything right. He answered our questions. He was forthright in the negotiations. There was zero pressure. He communicated just enough, but not too much. He took care of every detail. In the end, it was Sales Manager Wade Wahy who approved the lowest price of the five dealers we visited. That is why we purchased the car from Hyundai of St Augustine and not from Jacksonville's Key Hyundai, not from Hyundai of Orange Park, not from Jacksonville's Westside Hyundai, and not from Headquarter Hyundai of Sanford. - After visiting these five Hyundai dealers, I chose Hyundai of St Augustine and would recommend them to a friend.

K

kerrycraig

Sep 17, 2013

Star icon

David Bunn was exceptional; from his initial call through the sale and his follow-up call. I have never before been into a dealer and out with a car in a little over two hours. The whole process was smooth and easy. I felt that my desires were important and taken care of in every way. It's no wonder this is the number one dealership in the country. I am looking forward to a lasting relationship. Thank you. The car is fantastic.

H

HeatherJarrett00

Sep 15, 2013

Star icon

David Bunn was very helpful and friendly. He gave excellent customer service and I would definitely recommend this dealership to anyone. I found the perfect car at the perfect price.

R

reddingtonfj

Sep 15, 2013

Star icon

I is always a pleasure going to Hyundai of Saint Augustine. The service is prompt and very professional. Cheryl is one of the nicest service advisor's that I have ever dealt with.Keep up the good work

T

tlhote

Sep 15, 2013

Star icon

I researched all the available vehicles in the USA. Our last two primary vehicles have been BMW 750 LI's. We had a very positive experience with both. After considerable time spent looking at alternatives, we felt the Hyundai Equus was the best buy of all luxury vehicles in the country. The dealership, Randy Selph, brought the vehicle to our residence for consideration. We drove it and felt it was a car we should consider. The dealership was fair in their offer for our car and fair regarding the final price on the Equus we purchased. The car was delivered by Mr. Selph yesterday, Saturday, and all the paperwork was finalized quickly. He took the time to explain the details of the car at our home. We have purchased numerous vehicles over the years and this was the most pleasant transactions we have ever experienced. The concierge program is outstanding--much above anything we ever experienced with BMW. We are very pleased we shopped at Hyundai of St. Augustine and that Randy Selph was their representative.

W

WhiteElantra

Sep 15, 2013

Star icon

My wife and I had specific goal ranges that had to be met, as we are retired on a fixed income. The initial salesman listened with an open ear and worked to make it happen. I wanted to sell my old vehicle privately because I didn't believe any dealership would give us fair value. Mr DiFeo stepped in to assure that it did happen as a deal maker. We appreciated that and have avoided the pain of selling privately. I could have sold the old vehicle for 500-750 more, but I realize the dealership has costs involved as well.Oh yes, BTW, we love the Elantra & will be back for regular maintenance.Thanks to all who made it possible.Richard & Graca Weber

P

pecharatmichael

Sep 12, 2013

Star icon

Having purchased two cars from Hyundai of St. Augustine, George and Bird complemented each other and and the atmosphere of the dealer very well. I received top dollar for my trade and their bottom line pricing for the new car. An overall great value and I look forward to partnering with Hyundai of St Augustine in the future for my long term auto needs. Thank you again! I would recommend Hyundai of St. Augustine to anyone that's looking into the purchase of a New or Used car.Sincerely, Mike

B

bar854

Sep 11, 2013

Star icon

Paul Smathers was very helpful with the entire process on my 2013 Hyundai Azera tech package ! Awesome customer service always a pleasure to deal with !

S

Spowers31

Sep 8, 2013

Star icon

Debbie and Shawn both worked really hard to get my car fixed. I really appreciated their patience with me and working to get it right.

L

LAnde

Sep 7, 2013

Star icon

Excellent experience with dealer from trade to price negotiation. No pressure, no back and forth. Great follow-up by Kyle making sure needs were met.

R

Raywill

Sep 5, 2013

Star icon

Like most people I would rather go to the dentist than go to a dealership to buy a car. This salesman, Dave Bunn was friendly, nice and very help full. He wasn't pushy at all. I can't say enough nice things about David, he was very professional. He was not only a good salesman, he became a friend. I also enjoyed working with Wade Wahy, he also was very nice and helpful. I would recommend this dealership to family and friends.

A

angelajg

Sep 5, 2013

Star icon

My daughter was looking for her first car and we had been searching the internet and called a few dealerships, after stopping by a dealership on Phillips hwy, and having a time consuming, unpleasant experience, we were ready to quit searching that day, but then I called Hyundai of st. Augustine and spoke with George. George was so pleasant and answered all my questions. We quickly decided to drive down to St. Augustine. When we arrived, George was with a client so "Bird" took fantastic care of us. Bird showed us all of our options, even took us on a test drive in the pouring rain, he was such a good sport. Everything was so easy, including the financing. It was the best car buying experience I have ever had (and I have a benz in the driveway). There was no pressure and my 21 year old daughter was very happy with her decision to purchase her accent. I have recommended the dealership to others. In fact, about two months after we bought my daughter's car, I happen to run into a friend of mine who was stranded at a Walgreens because her car had taken its last breath. I told her how great the dealership was, and how easy the financing was, she text me later that day to say she had purchased a car from you and she was so excited.

Y

yshuler

Sep 5, 2013

Star icon

Our visit at Hyundai of Saint Augustine was outstanding. Mr. Demetrius Davis went above and beyond assisting us with the purchase of a Santa Fe. He was extremely thorough and answered our many questions regarding the vehicle. All the other personnel were very friendly and helpful when Mr. Davis was busy with our purchase. We would highly recommend Hyundai of Saint Augustine for the great experience and excellent autos they sale! Thank you Demetrius!!!

S

SClark1997

Sep 3, 2013

Star icon

Very pleased with overall service received at Hyundai of St. Augustine! From the time I drove on the lot until we left, we were treated top notch. We are very pleased with our vehicle purchase and the service received during the car buying process. We had a flat tire on the drive home and Hyundai of St. Augustine sent us a check for partial reimbursement for a new tire! Thank you for still making the customer priority number 1!!

W

wcmayercpa1

Sep 3, 2013

Star icon

It was a very pleasant experience buying my new Santa Fe Sport. Everyone I dealt with was pleasant and helpful. I bought the exact car I wanted with no sales pressure. I was called at home the day before I was to take delivery and told of a way to increase my rebate by $1,000. I acted and got the additional savings. It was truly the best car buying experience I've ever had. I will definitely recommend the dealership and the persons I dealt with to my friends and associates.

J

J69f68

Sep 3, 2013

Star icon

Friendly dealership, no hard sales approach. They gave us the information we needed and when we wanted to leave to discuss it their was no pressure to stay and work it out now. We drove 50 miles to the dealership even though we could have driven 15 miles to a closer one, we did this because of customer service as both dealerships had good pricing. I would go back for my next car!

M

ManuelAnna

Sep 2, 2013

Star icon

Approximately a year ago this past May I accompanied my aunt Connie Lagarde to your dealership. She purchased a Accent from Roosevelt who was very professional. Our lease on a 2011 Sonata was due to expire this month. We leased it from Daytona Hyundai. I decided to check with Roosevelt to see what he could do and he gave me a better deal then Daytona Hyundai. We were set to pick up the car on Saturday but he called in sick so Paul Smathers took care of us and he was a true pro and easy to deal with. Jim the sales manager and Joey the finance manager were very helpful in getting the deal done and making it a pleasurable experience.

H

HolliClark

Sep 1, 2013

Star icon

Marcus was so helpful and he really new alot about the car we were looking at. We are very satisfied with the customer service and salesmanship he provided! I highly recommend this dealership everyone was nice, knowledgabl and not pushy at all. They all knew when to leave you alone for a moment so you could think or talk to your spouse. I would buy another car from them any day of the week. And Marcus is my salesmen!

M

memaleonard

Aug 29, 2013

Star icon

The staff we encountered were very professional, accommodating, and friendly. Roosevelt was knowledgeable about the product and stayed right with our purchase process until complete. He was comfortable to deal with and did not pressure us during the process. We would definitely recommend this dealership to friends and family.

P

Pinktoy

Aug 26, 2013

Star icon

Ms. Buck is great!! Always smiling and ready to serve you. I don't have to tell her my name, she knows me once I step out the car. Thanks again Ms. Buck your customer service is 101%.

H

Huseyin

Aug 26, 2013

Star icon

I have dealt with Paul only through emails. He was prompt and gave me a detailed quote very quickly and explained each item to me carefully. Getting a detailed quote from dealers with email is not easy. Eventually I decided not to buy a Hyundai and did not use their services any further. The initial quote I got from them was not the best, but you can never judge a salesman for their initial quote. If you are shopping online getting an accurate quote is much more important. That is just the beginning of negotiations. That is why I did not rate the price, since I did not negotiate with him.

S

speedymgb

Aug 26, 2013

Star icon

Great experience from salesperson to finance personnel. I will say dealership has greatly improved since my last purchase in 2009.Keep up the good work.

B

barbfd

Aug 26, 2013

Star icon

I purchased my car almost 2 weeks ago but had a few issues that were not being addressed. My salesman apparently left the company and I was contacted by "Bird" Clark. I can't even begin to tell you what a difference he made in my opinion of service from this dealership. He dropped what he was doing, took time to go over features in the car that were new to me. He sent my car in for a mini detail and when it was completed both he and 'Jessie" walked the car with me to make sure everything was just right in it. Bird then got in the car with me and not only showed me how to operate all the bells and whistles that I was not familiar with but gave me such an education on the Genesis in particular and especially regarding the year car that I purchased. We talked about the nitrogen in the tires, the sound buffer between the glass in the windows, the greenish tinting, the use of the keyless entry fob and on & on. This car is beautiful and this comes from someone who does not get emotional over a car, but now that Bird has properly introduced me to the car, I am so thrilled with my purchase. This man took my disappointment with my previous salesman and ultimately with the dealership and did a total turn-around. If Hyundai of St. Augustine is looking for a PR guy to promote not only the dealership but these cars in general, then Bird needs to be on the front line. I sell houses for a living. We sell the 'sizzle' not the 'steak' and Bird knows every ounce of sizzle these cars have and what an asset that is to someone like me who has never purchased a Hyundai before.Would I recommend Hyundai of St. Augustine to my closest friend? ASOLUTELY! BUT, they really need to ask for "Bird". He made all the difference and I appreciate the dealership for giving him my name and my email because their choice was excellent, but I do appreciate Bird for his enthusiasm about his product, his knowledge and most of all his time and his willingness to do whatever it took to make me a happy Hyundai owner and I am!

C

CarlD

Aug 25, 2013

Star icon

Fast, friendly, and courteous service. Setting appointment was easy. Kept me informed as to the status of the car. I like having the car washed at the end of the service.

D

denrclark

Aug 23, 2013

Star icon

My Hyundai Sonata needed a new battery after only 2.7 years, which seems at least a year too soon. However, the dealership got me a service appointment within two hours, gave me the pro-rated price, and washed my car. I'm happy.

R

Rayne28

Aug 22, 2013

Star icon

I found the car on Autotrader and it happened to be the best valued car of all the genesis coupes within 100 miles of Orlando and most likely in all of Florida. I called them and told them that I was driving from Orlando and they said would HOLD the car for me until I made it there which was about 5 hours later. I was highly impressed because most delearships would never hold cars for a buyer that they are not certain would actually buy the car. The car was gassed up and waiting for me by the time I arrived and the car exceeded expectations in the test drive. I have been car shopping for over a year and Hyundai of St. Augustine was the absolute overall, best car dealership I've ever been to and worked with. I highly recommend them!

W

wa4fnh

Aug 17, 2013

Star icon

The Service Advisor needs additional customer service training. We purchased our vehicle from your dealership and have dealt with her more than once. Her demeanor is far less than what I would expect from an award winning dealership. She needs to project a more helpful attitude. The other members of your staff including the technician, cashier, donut man, passing employees, etc. were very pleasant, attentive and helpful. Each time we've been to your dealership I've ask to speak with the Service Manager regarding my problem and I've been told (every time) he is on vacation or in a meeting. This may be the case but it seems too convenient. I'm passing this along because you asked for my input. I am not in the business of causing anyone a problem and I hope you will accept this in a constructive manner. The jury is still out on your dealership and our repeat business.Robert Easterling(Former Gen. Manager (retired), fortune 500 company and TQM / Quality Service Consultant.)

T

TeamKazam

Aug 12, 2013

Star icon

Debbie and Cheryl ROCK! They always remember me and greet me with a smile. This last time I sent my wife down. Not only did they know who she was but they even asked how I was doing. If I didn't know better I would think I was their long lost cousin! When they call on a service tech (to ask me more info to better diagnose the issue) the tech always starts the conversation by extending his/her handshake and introducing themselves. Running at a professional level like this will always bring me back. Please tell your entire staff how pleased I am and how much their professional conduct makes a difference.Ted HillMy car: Sonata V6My wife's car: Elantra ****will by my next car from Saint Augustine Hyundai too!

F

Fsukat724

Aug 12, 2013

Star icon

Ron was amazing to deal with. He sold me my car and took care of everything when I called for service. I would recommend this dealership to anyone just because of Ron.

K

Kkiff

Aug 12, 2013

Star icon

George was quick, friendly, honest and efficient. I would certainly recommend this dealership to friends and family. Excellent buying experience. Best dealership in the area!

M

mrjinx51

Aug 6, 2013

Star icon

Our salesperson Ron was outstanding. From the car selection to financing. Everyone at the dealership was great. They delivered on customer satisfaction which a lot of dealers do not.

Z

zpiester

Aug 3, 2013

Star icon

Ron Copeland was helpful, informative and low pressure and created an overall positive experience. THe used car manager was rude, however Ron saved the day.

C

CameronKnapek

Aug 3, 2013

Star icon

I bought my used car at Hyundai of St Augustine. My sales experience was horrible. When I got home with my car I discovered there was a small pit in my windshield that was noted on the initial report when the car was taken in. I was directed to Cheryl to get this fixed, procure headrests for my back seat, and get the second key made for me because I had only received one set when I got my car. Cheryl was wonderful. She called the guy that did there window repairs. He made a special trip to the shop to make the repair. It looks great. Cheryl ordered my headrest for me and gave me a key blank for the service department to go have my key made. I subsequently found out that I could not get the key made from their key blank. When my headrest came in and I told this to Cheryl she called the person who does their. That person also made a trip over to fix my key. Cheryl has excellent follow through, is very helpful and cheerful. She is a pleasure to do business with. Although I did not enjoy my car buying experience I look forward to having my car serviced there because of Cheryl.

T

timlane1us

Aug 2, 2013

Star icon

After dealing with Orange park and Key (who were closer) I tried Saint Augustine Hyundai via the internet. It was the 31st of July and had seen a competitors add. The dealing with OP was terrible, all the stereo typical salesman stuff, way too pushy. I spoke to Randy at Saint Augustine and explained to him what I wanted (i picked the car online from their inventory). I gave him my trade in information. There were good incentives that expired on the same day. I told him if he cam back with a good deal I would take the car today. He called back/emailed me his offer in 30 minutes. I took the offer, and I was surprised at the dealership that NOTHING had changed. I had come in at 7pm and was out the door with a new car at 8:15. Randy was really helpful and was bending over backwards to make sure he explained all about the car and the dealership. He told me bout the car not coming with a spare and the other pros and cons. I appreciate the fact the he did not try to hide anything and everything waiting for me when I got to the dealership. The finance guy (Joey) had the typical ad on speech. I told him i have not had a car longer then 3 years and have never needed warranty work or extended services. He was good at accepting that and did not do the hard sell. He said He had to offer it and understood I was not interested. All in all a very good experience. BTW before I got to the dealer OP had their sales manager call me. I told him the deal i was offered by Saint Augustine and said they would beat it by $100. I told him even if he beat it by $500 i was not interested in dealing with them!

C

cbrmustang

Aug 1, 2013

Star icon

Great experience and outstanding service and support! I traded in my Sonata Hybrid for a 2013 Santa Fe and was very pleased with the service. I've purchased 6 cars, and this was by far the best experience I've had.

C

cigarjoe61

Aug 1, 2013

Star icon

Gordon & Jack were first class guys and made our experience of buying a used car a wonderful one. I would completely recommend calling Gordon if anyone was interested in a used car! Thanks so much!

S

Seq1000

Jul 31, 2013

Star icon

Everyone I dealt with at Hyundai of St. Augustine was very pleasant and helpful. I did not ever feel pressured to make a decision and felt that they were honest with me. I spoke to Darryl Clark on the phone, he was my first point of contact as I found the car I was looking for online. He was very informative and did a good job of keeping in contact with me without over doing it. I spoke with and dealt with Paul Smathers when I got there as Darryl was helping someone else. Paul was great. A very nice man who was helpful and had a sense of humor. I dealt with David for the financing situation. David was very helpful in getting everything together and went the extra mile to find out phone numbers that we needed. I HIGHLY recommend Hyundai of St. Augustine and may purchase from them again. I live in Tampa, but it was well worth the trip there!Regards,Sequoia

B

bunzchew

Jul 30, 2013

Star icon

My husband and I just recently purchased our new Hyundai Veloster on the 17th of July. Paul was great. He took his time, we test drove a couple different options and he explained everything about the car. He was friendly and patient and the total time at the dealership from getting there to pulling out with our new car was 2hrs. Very quick. We will be recommending Paul and this dealership to both friends and family.

D

daviskayep

Jul 30, 2013

Star icon

Just bought a 2013 Elantra. Kyle was our vehicle consultant. We explained what we were looking for and he showed us three models that met our criteria. He did a good job of comparing the features of each vehicle so that we could determine which was best for us. He provided all of the pricing info that we requested, and explained what went in to each price. We were able to use the Elantra $1,500 Hyundai financing rebate and we feel like we got excellent value for our purchase. He was very organized and ready for us when we arrived at the dealership which meant we were able to complete paper work and take possession of our vehicle in an efficient manner, which was important to us. Kyle also took the time to go over in detail all of the features of our vehicle which greatly reduced the learning curve you usually experience when adjusting to a new car. All in all a great experience, and we have alreadty recommended the dealership to friends who are considering a new car.

G

glisspat

Jul 29, 2013

Star icon

Dealing with Kyle was one of the best experiences I have ever had buying a car. He is courteous professional and accommodating. He went above and beyond to assist me in getting close to the deal I wanted. My car is awesome and so was the salesperson.

R

relgalf

Jul 25, 2013

Star icon

Great People, very pleasant experience not your typical car sales. No high pressure sales, the prices are very fair.Love the Elantra Limited, We Will be back!

D

dhomsley

Jul 24, 2013

Star icon

Kyle Showalter found me a new Genesis to lease, exactly to my specifications. I truly appreciate it, and love the vehicle! I would recommend Kyle and St. Augustine Hyundai to anyone looking for a vehicle.

A

ahsiekd26

Jul 23, 2013

Star icon

After dealing with a local dealer for weeks, I called St. Augustine completely frustrated and Darryl Clark was the lucky one to answer the phone. He was very patient, took all my information for the car I was looking for and promptly returned answers to my exact questions the next day. Deal done! I would definitely go back!!

C

cwwalkercww

Jul 22, 2013

Star icon

It was time for my 3rd oil change. I made the appointment on-line very easily and for 8:30 AM. I arrived at the dealership 5 or 10 minutes early and Cheryl Buck greeted me in the drive-up with paperwork already in hand. We reviewed the service needed and my care went immediately to service. The salesperson that sold me the car, David Bunn, found me getting coffee and we chatted about my great experiences with my Sonata. At 9:05 Cheryl Buck walked up and said my car was finished with service and also fully cleaned inside and out. Now that is great service . . . while drinking a cup of coffee (very good one I might add) my car was serviced, inspected and washed and vacuumed and done.All in about 30 minutes. Great service!

F

Fabi68

Jul 11, 2013

Star icon

Excellent customer service and they are very friendly.We love Hyundai of St. Augustine. We love our Hyundai Sonata 2013, the best choice!Thanks again!!!

C

craftwalt43

Jul 10, 2013

Star icon

This was the first service for a brand new Elantra purchased for my daughter. The service department was wonderful. They inspected the entire vehicle, changed and replenished all of the fluids and washed and vacuumed the car. My daughter was treated like royalty. Thank you very much.

T

tmorales0410

Jul 8, 2013

Star icon

Staff is friendly. Service Adviser Debbie is very knowledgeable in her area. The new waiting room is roomier and looks nicer. They always wash my car.

N

norcal2187

Jul 8, 2013

Star icon

From the get go, I really loved this dealership (on the used side anyways)! They were extremely helpful and not pushy whatsoever. They were very pleasant to work with. and very laid back. We had casual conversation and it didn't feel forced on their end. I live in Jacksonville and saw the vehicle I was interested in online. I walked in pre-approved through my credit union, however, when I went to pick up the check the next day, the CU didn't want to do the deal and wouldnt budge. My husband and I, feeling devastated that we might lose the vehicle, went back to the dealer (to either return or somehow sign paperwork). The finance manager was able to get a deal through our CU with a MUCH lower interest rate so it was a win win! We got to have it through our CU AND get the car we wanted! I will definitely make the drive to come back for another vehicle! The vehicle had VERY low mileage and in great condition! WE LOVE IT! THANKS AGAIN FROM THE WHITELEY FAMILY!!!

K

kia1000

Jun 29, 2013

Star icon

George Aflleje worked with me first with emails and second by calling me. I got a hold of Jack in finance. He helped find a bank that would give me a loan with very bad credit. My wife and I make over 60K a year but with bad credit no other dealership would call back or email back. They gave us a good deal on a great auto. I would tell all out there to try Hyundai of St. Augustine first. Why waste your time and credit checks and hard earned money on the rest , Thank you Paul

C

cyndilade

Jun 28, 2013

Star icon

I was extremely pleased with the way I was treated. Charles was so very nice and personable and not pushy at all! I felt very comfortable with him. Jack was easy to talk to and I felt had my best interest at heart. Wade helped with a math error and fixed it immediately. He also spoke with my mother and I and told us why he likes his job so much. He says the dealership is like a family. I think that's great and in the future I will bring my business back there! My car deal was done in a timely manner and I never felt pressured into anything! I have purchased MANY cars and this by far was the easiest ever.

T

TiffanyKY

Jun 28, 2013

Star icon

Everyone that I worked with at Hyundai of St. Augustine were cooperative and obviously wanted to put me, the customer, first. They listened and tried to satisfy my needs and wants in purchasing a new car, not just want they wanted most to sell. In addition, they were really knowledgable about their products and didn't mind explaining what I didn't know. They followed up with anything about which I asked them. Although they were not "hard sell" and did not camp on my doorstep, just nice, friendly, informative, patient sales people, the kind with whom you want to remain friends and continue to do business. I would certainly recommend Hyundai of St. Augustine to my friends.

O

oldcitybear

Jun 27, 2013

Star icon

My visit was for a routine interval service and a minor recall adjustment, and although the reservation I had made online, which had been confirmed, could not be located, my needs were taken care of and I was finished in less time than the service advisor had estimated. I continue to be pleased with my visits to this dealer.

D

dc1951

Jun 27, 2013

Star icon

This was my first service visit after buying my new car. I was impressed! As soon as I pulled up to the service area for my appointment, I was helped . . . no waiting! The waiting area had sodas, water, cookies and was very clean. All employees I dealt with were very friendly and helpful. Thank you Hyundai of St. Augustine!

S

sgrossman

Jun 26, 2013

Star icon

The wrong part was installed requiring that I come back another day. I had to discover the problem. It should have been found by service dept

W

widowk

Jun 26, 2013

Star icon

On Tues 6/25/13 I was in St. Augustine for some recall work on my Toyota Corolla. While the service was being done I was checking out the new vehicles and was approached by a salesman who was very pushy. I left there regretting that I even looked a for a new car there. Across the street from the Toyota dealer was the Hyundai dealer where my sister bought her new Elantra. She had given me the card for the salesman that she saw and highly recommended the dealership.Wow, she was right! I went in and asked for her salesman who was busy with 2 customers but instead of asking me to wait ,he introduced me to Daryll. I mentioned a Elantra Touring I had seen when driving recently. Daryll told me that particular car had been discontinued but was replaced by the Elantra GT. He showed me the car and I took a test drive. Well, it was love at first sight and I decided to look into leasing.The process was simple and easy and I left feeling I had accomplished my goal. They didn't have the color I wanted but said they could get it. I will be picking up the car soon.What a refreshing way to buy a new car. I didn't feel pressured in any way and could have left to think about it if I wanted too.Bravo Hyundai of St. Augustine.Carol Ann Kelly

R

RayV

Jun 26, 2013

Star icon

on my first visit Andrew DiFeo made easy to decide to purchase a car at this dealership when I was ready to buy.On the second visit Darryl Clark with his knowledge and manurisim in finding the right car for me confirmed that this was the right dealership.Also ,I am sorry to say that I have forgotten his name, the financial person, went out of his way to get the best instrest rate for me.I have and will recommend this dealership to anyone looking to purchase a car.

J

justinleewitt

Jun 24, 2013

Star icon

I had a fantastic experience with the service for my vehicle on Friday. Debbie was extremely friendly and helpful throughout the entire experience and I would definitely recommend this dealership for either sales or service. I worked with David Bunn to purchase my vehicle and he was fantastic as well.

R

rbarowski

Jun 23, 2013

Star icon

Good experience. We already have a vehicle purchased from this dealership. We had Roosevelt help us with that one. Because he did a great job, we came back for another vehicle. His service was excellent.

BE

Butch Eaton

Jun 23, 2013

Star icon

Cheryl does a good job I think she's just overworked. I think she handles too many customers.and your cash your needs to be there at 8 a.m. on Saturdays.other than that I am satisfied with the service.

B

Beachdrivin4

Jun 18, 2013

Star icon

We came to Huyndai of St. Augustine only knowing that our old car needed to be replaced, and we wanted something reliable and comfortable. Gordon helped us find something perfect for us; a car that was both practical and sexy. Gordon was friendly and knowledgeable. The process of buying our new car was fast and painless, with none of those miserable negotiations that you find at other dealers.

K

Kumsch

Jun 16, 2013

Star icon

We sat down with Demetrius he was very very nice and Knowledgeble. He took my wife for a test drive in a 2013 Hyundia Elantra GT. When they returned we picked the car we wanted. Then Jimmy got involved. We discussed price and affordability.We decided everything was cool and purchased the car.Everything went very smoothly and we were very happy with the results.I would tell anybody interested in a new car to go to Hyundai of Saint Augustine the experience is very cool. I want to thank Andrew Defeo for being so nice as usual. Also Demetrius Davis was extremely helpful and above and beyond the call of duty.Thanks again Hyundai of St. Augustine for this great experience:Gary and Ellen Klein of Palm Coast.

O

onejblonde

Jun 15, 2013

Star icon

I visited all the Hyundai dealers within a 100 mile radius looking for a good used Hyundai Genesis for a reasonable price and this dealership was miles ahead of all of them. It takes a no pressure no nonsense approach to selling cars and that was very appreciated. Other dealerships sure could learn a lesson about selling cars from these guys. Every person I dealt with from test driving to signing all the paper was very professional in nature. Way to go Hyundai of St augustines!!!

J

jamescooper

Jun 14, 2013

Star icon

We came in to have our vehicle repaired under the warranty. Everyone was pleasant and cooperative during the whole process. Everything was fixed promptly with very little wait time. Overall a great experience. James Cooper

R

richmarlett

Jun 13, 2013

Star icon

Bird was friendly and helpful. He explained everything in an easy to understand manner. I never felt pressured or uncomfortable at any time during my visit. If I were to need another car in the future, I would go out of my way to see Bird. In conclusion, I would say that Bird is the word (or haven't you heard?) Well, now you have. Thank you.

A

actraveler

Jun 9, 2013

Star icon

found the car on Autotrader.com. Negotiated by phone and emails. Drove four hours to pick it up. BEST car buying experience EVER for me.

K

krussom

Jun 7, 2013

Star icon

ron and the dealership make a sometime difficult process smooth and understanable. Ron's knowledge and easy to work with personality was a Very key factor that led to our final decision to purchase the Tuson.

B

bubba735

Jun 5, 2013

Star icon

I was in the market to purchase a fuel efficient car. Upon completing several hours of internet research, I decided that the Hyundai Elantra was the car for me. I was dreading the normal car shopping hassles; high pressure sales people and street market haggling. A friend told me about how good his recent car buying experience was and suggested that I try Hyundai of St Augustine. When I arrived at the dealership I was greeted by a friendly salesman named Ron Copeland. Ron was very courteous and professional. He took extra time searching their large inventory to find the exact vehicle I was looking for. Within minutes of test driving the car we arrived at a selling price; no high pressure and no street haggle! By far the absolute best car buying experience I have ever had.

K

kbmiller56

Jun 3, 2013

Star icon

This was the best car buying experience I've had. I was treated with respect and everything promised happened. I would dwfinitrly recommend this dealership!

S

stevepermuy

Jun 3, 2013

Star icon

The team at St. Augustine Hyundai made leasing my car easy. They handled every detail and we were in our new car in less than an hour. Thoughtful, courteous and attentive.Great experience.

T

theseb

Jun 3, 2013

Star icon

darryl s clark is the best person ive dealt with in all the years of buying cars and i would rec amend this sales consultant to my friends

E

EdMoitoza

Jun 2, 2013

Star icon

Reason for visit was a recall (Stop Light Warning Lamp). Recall check was completed in quick order. Car wash, vacuum and delivery to customer took over thirty-five minutes after receiving my completed work order and clearing the cashier. Resembled the operation of a good dealer but not a Great one. Post Service visit, Customer is experiencing brake-lights/parking lights remaining ON after engine/ignition turn-off. Requires additional pumping of brake pedal to extinguish brake lights. Will return to dealer if problem does not resolve itself.

K

katealyssa

Jun 2, 2013

Star icon

I came in for an oil change and rotation of tires. Everyone is always very friendly and informative of my car needs and conduct themselves professionally.

L

lorierichards

May 31, 2013

Star icon

I cannot put into words the incredible, positive experience I had at this dealership. I purchased my 2011 Genesis with 7000 miles at this dealership after communicating via email with Gordon Burke. He called me after promising he would call when the car I was interested in was delivered to the dealership. True to his word, he called when the car came in and I traveled 450 miles from Atlanta to St. Augustine to purchase the vehicle. I turned the buying experience into a mini vacation visiting the beautiful city and their beach.I have a great car with an unsurpassible warranty, and had unbelievable service. No wonder they are the #1 dealership in Florida. Thanks Gordon Burke and Jack McQuain.See Y'All when I purchase my next Hyundai!!!Earl and Lorrie Richards

V

Vickie2

May 30, 2013

Star icon

Waiting area has good music and TV, coffee, etc.. Service Advisors are always informative and directly to the point.....and my original sales person, Randy Selph, always walks by and says hi.

S

sexymama

May 29, 2013

Star icon

i stay in jacksonville but i love the team in st. augustine its where i purchased my elantra a year ago and every since i am sticking to the location i have a good and comfortable time while im there.

L

lauren5382

May 28, 2013

Star icon

I just bought an Elantra GT from this dealership. Rosie was helpful, friendly, and very patient with me. I never felt pressured and can honestly say this was by far my best car buying experience. I would recommend this dealership, and especially Rosie, to absolutely anyone.

M

mlady5

May 27, 2013

Star icon

In all the years that I have purchased an automobile, to me this was the first time I actually trusted my salesman. He was one of the nicest salesman that I have dealt with in purchasing my car. He made me feel like a lifetime friend. Joey Cassata became a friend. When I bring my car in for service he is always friendly and caring.I also like Debbie. She is always a pleasure to talk to on the phone as well as in person. She is very good at her job. She is also a very caring person. I feel that this dealership has the best employees.

T

Trey838

May 27, 2013

Star icon

15K mile check up, ready for me when I got there, was quick, no surprises! Cheryl knows me and what I like in the way of communication and service.

B

bunting43

May 23, 2013

Star icon

Price advertised more than fair for the Lexus ES350 I purchased. No hidden charges etc. Sales person was both pleasant and knowledgeable.Trade in on my Lexus ES330 was right in line with KBB and NADA. Very pleased.

T

tmfoster

May 22, 2013

Star icon

I just wanted everyone to know what a wonderful low pressure experience I had with the Hyundai of St. Augustine team. I dealt with both Charles Brawner (on line) and Robert Graeff (at the store) and had the best experience I've ever had purchasing a vehicle (including private sales!) I would also like to commend David Mayfield for his superb organization and getting the paper work done with no muss or fuss and still kept the experience very pleasant. The team was wonderful and as a customer who is quick to to say no and walk out when given any 'sales jargin' I thought it important folks know what a great job the St. Augustine team is doing for Hyundai! Have a wonderful day and God Bless,

J

JaxRolo

May 20, 2013

Star icon

Bought an Elantra from This dealership and they have been great. No high pressure tactics. Willing to work with finances.I'm very impressed.Now in the process of getting wife a vehicle.

S

smythed

May 19, 2013

Star icon

I was thrilled with every aspect of my visit and with the level of customer satisfaction displayed by the team members. Daryl was outstanding and got me exactly what I needed. I LOVE my new Hyundai and I am spreading the word about how wonderful the dealership is.

J

joebryant1943

May 18, 2013

Star icon

No pressure from either Joey or Kyle. Bought from them before. Assessed our needs and made it work for us. Extremely friendly towards us. Easy to deal with. Made. Us feel like family.

PB

PC Barb

May 17, 2013

Star icon

The service department administrative staff is wonderful and the car detailer did a terrific job. I always recommend St. Augustine Hyundai to everyone whenever I have a chance.....I recommend Joey Cassata for sales, and your facility for servicing of the car. Thank you all for being such professionals!

R

Rgein

May 15, 2013

Star icon

Service was excellent. No need to say anything else. Friendly,courteous ,timely and reasonably priced.I would highly recommend this dealer for both sales and service

J

johnnybravo101

May 12, 2013

Star icon

I am giving this review to state what excellent service was given to us when we visited this dealer. There was someone to help us and to advise us about the car we wanted to look at. No one was trying to pressure us into buying any car, which is a good thing. Overall, good service, and great dealer.

J

joelschmidt

May 11, 2013

Star icon

Never looked at Hyundai before buying my Elantra Limited. I was looking at Ford and Mazda as I currently have a F150 FX4. Shawn Hays and St. Augustine Hyundai changed my mind. Great salesperson with excellent vehicle knowledge. Plus, everyone I met was extremely friendly. My Elantra has great turning radius lock to lock. I am experiencing gas mileage of 40 city and up to 44 rural. Love how the car looks. Can be mistaken for Lexus easily. Price including moonroof, leather heated front/rear seats, and power lumbar (my mandatory options in any vehicle I purchase), was $6-$7 thousand cheaper than Ford Focus or Mazda 3 and better Mpg. Handles excellent with just enough road feel, actually pretty sporty handling. Dash easy to read from any seat position. And I fit comfortably as I am 6' 3" and 225 lbs. Cannot say enough positive about buying experience and I took advantage of sign and drive lease option (lease payment was better than Ford or Mazda), and they also gave me first two oil changes on the house. Love the car. St Augustine Hyundai is the place to go for a great buying experience period...Joel Schmidt St. Augustine...

S

singblader

May 10, 2013

Star icon

Sales Rep. was very professional, knowledgeable, courteous, and no high pressure tactics. Would definitely recommend this dealership and sales rep. to anyone interested in a Hyundai.

R

RICHNAN

May 9, 2013

Star icon

I have purchased many new and used cars during my 67 years on this planet. Mostly it has usually been a trying and challenging experience of getting out with our vehicle of choice without felling as though we may have lost our shirt in the process. I must say that our experience with the folks at St. Augustine has been totally opposite. Darryl, Shawn, Jimmy, Eddie and Andrew have bent over backwards to make us feel comfortable and confident with our purchase. we ended up with the exact vehicle (2010 Genesis) we wanted, at a reasonable price within our budget, that looks and feels brand new not only to us but to all who see it. Lord willing we will never again have to go anywhere other than Hyundai of St. Augustine to purchase another vehicle. I have also had the priviledge of referring one of my emplyees to Darryl who provided his family with a very nice vehicle with which they are very pleased.I will recommend this dealership to anyone I hear mention they are in the market for a new vehicle.

R

Rogari4

May 7, 2013

Star icon

This dealer was friendly, attentive, and easy to deal with. We would recommend Hyundai to friends! We arrived at a lease deal that this dealership saved me $5000. Quite a deal!Larry Rogari

J

jmbourgade

May 6, 2013

Star icon

Hyundai St Augustine responded to our internet quote very quickly. Joe Cassata followed up responsively through our preferred channels: email, phone call for fine tuned responses and face to face for a very convenient home delivery on a Sunday evening. Joe is truly efficient, very knowledgeable on the product and the brand and above all personable. He is present but not pushy. He provides transparent quotes and does not play the frequent tricks with dealer options or other hidden surprised fees. Hyundai St Augustine great selection and teamwork between the manager and the sales consultant delivered a seamless and pleasant experience. As a result amid of tough product competition, they earned our business for the 2nd time in 3 years.

E

echodriver

May 4, 2013

Star icon

The reason why we dealt with this dealership was based on the advice and recommendation of our friends, David and Dorrie, who said, "If you are going to by a new car, you need to check out the new Hyundais and in particular, you need to contact Rosie Ramsubhag." Rosie did an awesome job - straight shooter - to the point, and a pleasure to work with. I will more than likely buy another vehicle through him this year.

B

bhoffman22

May 2, 2013

Star icon

Great company to deal with. Usually dislike new/used car buying experience. Very smooth transaction. Low Key. No Pressure. Would purchase from Ron again. Thanks!

K

kenandpat

Apr 30, 2013

Star icon

We had a great experience purchasing our Sonata at Hyundai of St. Augustine, Joey made our shopping experience a fun and exciting experience, the way car shopping should be. He helped us understand the models available, helped us keep focus on choosing the right vehicle for our needs, and also help get a great car at a reasonable price. I would recommend purchasing your next vehicle here hands down; we'll be back for our next soon! Great experience overall and the Joey is best sales associate without a doubt.

T

tomasron

Apr 29, 2013

Star icon

Our family visited the St. Augustine Hyundai dealership as one of the 14 dealerships( every make on the market) that we visited before purchasing a car. Joseph Cassada was the most engaging, honest, and hard working sales person we met out of numerous delaerships in the Putnam, Clay, St. Johns, and Duval County areas of Florida. We came back to St. Augustine Hyundai because of Joseph and the excellent staff at this dealership( EVERYONE is friendly, but also make you feel relaxed and welcome). He made us a remarkable deal, beat out ALL the competition, and pleased us beyond expectation! We will be recommending Hyundai of St. Augustine to ALL our friends and family and will be back in the future to (hopefully ) deal again with Joseph. Thanks gain Hyndai of St. Augustine for a wonderful car buying experience!

H

harveybl

Apr 27, 2013

Star icon

I am 57 years old and have purchased several new cars in my life.My experence has been to bring all your hageling skills with you and don't let the salesman double talk you. Well this time was different. Joseph Cassata is the salesman that gives salesmen a good name. We settled on a fair price, I got a fair price for my trade in and the over all experence was pleasant. I still can't beleave it.

B

Barbara1985

Apr 27, 2013

Star icon

Thank you Hyundai of St.Augustine! - Our experience with your dealership was outstanding. The entire Customer Service experience was excellent! Kyle Showalter did a fantastic job keeping in contact with us throughout the entire process. Not too much, not too little.Kyle worked very hard to make our purchase work for our situation. Looking forward to doing business again with Hyundai of St. Augustine.

T

timjax01

Apr 26, 2013

Star icon

Purchased a 2011 Sonata from Chris Clark on 4/25/13.Great experience, felt like dealing with a younger brother who had my back.Chris is currently looking for an ideal trade on my second car, as well. Experience in Finance office was informative but not pushy."Top Shelf"!Tim CrawfordMiddleburg Florida

S

smoketj1

Apr 22, 2013

Star icon

Darryl Clark was our salesperson and he was great and friendly and helped us out, when we did not know what to do. Will be back and see Darryl again

M

moedon

Apr 21, 2013

Star icon

Buying a new car from you folks was the most pleasant car purchasing experience we have ever had. Rosie was themost knowledgeable car sales rep we ever dealt with. Overall, a wonderfuleasy time.D.S. Trischett

E

easy65

Apr 16, 2013

Star icon

As this was my first purchase on my own, I had many concerns. My sales consultant Kyle Showalterwas top notch and an asset to your company. He was friendly,courteous,helpful and did all he couldto make the transition easy. I am looking forward to enjoying my Sonata. Also your staff at the Hyundai dealership that I came in contact with,added to my experience.

I

indy500racecars

Apr 16, 2013

Star icon

Darryl Clark was our salesperson. He was knowledgeable, friendly and patient with my daughter and I. Darryl listened to us and appeared to truly want to deliver a vehicle that met, or exceeded, our expectations in every facet.Others were helpful, as well. One salesperson happened to walk by and upon hearing a question my daughter posed to me, stopped and provided the answer that I could not have.The entire experience, including the cleanliness and "orderliness" of the facility were impressive and helped us in concluding that we had made the right decision in coming to St. Augustine Hyundai.

R

rand003

Apr 15, 2013

Star icon

My experience with this dealership was fantastic. Kyle Showalter explained all details of the car and options. Eddie Brooks explained all facets of the loan and warranty's in great detail making sure I understood everything. Both employees are top notch and Hyundai should be proud of them. I would definitely recommend this dealership to my friends. Thanks Hyundai of St. Augustine!!!!Chris C.

M

mclacruz7

Apr 14, 2013

Star icon

Darryl Clark's customer service was excellent. I initially contacted him via the internet. His service was expedient and to the point. He was professional and his attention to detail was superb! He made car buying easy and non-stressful. The financial official (Mr Eddie) was also part of our great experience. He explained the benefits of financing through Hyundai and therefore helped save us a lot of money. I will definitely recommend this dealership to friends and family.

E

eleblanc91

Apr 14, 2013

Star icon

To say that I am dissatisfied with my experience would not do justice to exactly how unhappy I am with this dealership. I have been in the market for a used Hyundai Sonata for quite some time now, and in particular there had been two Sonatas at this dealership that caught my eye. After shopping in the time frame of a week at a few other dealerships to see what inventory was around, I notified the sales consultant I was working with, Charles, that one of the two Sonatas I would like to test drive and work out a deal to purchase the vehicle that next day. I live in Fernandina Beach, which is about an hour and a half away from the dealership. I got halfway to St. Augustine and received a phone call from Charles stating that the particular Sonata I was coming to test drive had sold the night before. I had a bad taste in my mouth when I heard this since I had spent a good bit of money in gas and putting wear and tear on my vehicle to make it to this dealership that morning, but I bit the bullet and turned around to go home.Then yesterday, I spoke with Charles about the other Sonata that I was originally looking at and it was confirmed they still had it available. I gave him notice that since I was working that day, I would be in the next day to purchase the vehicle, no questions asked. Charles said Okay, see you on Sunday! Again, I drove down with both of my parents with me as well to St. Augustine and was at the dealership 45 minutes after they opened. Looking around the lot, Charles was nowhere to be found. That is when Gordon approached us and I asked where he may be, which he then informed us that it was Charles day off. I called Charles to confirm this and his excuse offered was I did say that, but we were so busy I misspoke as I am off today. The Sonata I came to look at was nowhere to be found in the pre-owned section of the lot. Come to find out it was actually moved to the front of the dealership and was being showed to another group of people. This irritated me as I gave Charles notice that I was coming shortly after open to purchase the vehicle.I was told by Gordon that we could sit tight until the people either decided against buying the vehicle or stepped aside for a test drive, but if they decided to purchase the vehicle, it was theirs. I began to explain my utter concern and disbelief that I was not informed that if I wanted the vehicle to be held, I would have needed to put a down payment on it. This was not offered to me on Saturday when I spoke with Charles about the car. At this point, both of my parents and are explaining the aggravation and concern we have for the lack of information we were given, especially after we had made the long drive to the dealership. Gordon kept saying: Well its not my fault. He never apologized for the confusion of the situation and eventually walked off saying: Im not dealing with this.Shortly after Gordon left, James came out to speak to us and we explained our issue that we were having to him as well. Again, never received any apologies on the confusion. He confronted me about the validity of whether or not I was or wasnt going to purchase the vehicle today, and I confirmed to him that if the trade value they had given me during an earlier visit was still good, no questions I would buy the car. He quickly retorted my statement with Were you the kid that said Orange Park would give you more for your trade? And it fell through didnt it? I am 21 years old, and although I may be young, I am not a kid and I am seriously looking to make a purchase. Another dealership HAD offered me more for my trade, but I felt that the deal at Hyundai Of St. Augustine would have suited my needs better even with a lower trade value for my car.Ultimately the experience ended up with my parents and I leaving the dealership very unhappy. It seems that not a single person, including the used car manager was able to offer an apology and a solution to our situation. We received quite a bit of attitude from both Gordon and James today which was very rude and only made the situation worse. I would never recommend this dealership to anyone that I know. Ive wasted so much time and gas trying to make a purchase at this dealership and have gotten nothing positive in return.

J

JLane

Apr 13, 2013

Star icon

From the time this dealership has opened, I've found it offering customers the very best sales and service experiences imaginable. I've now bought four different Hyundai vehicles (for different reasons and uses) from this dealership, and enthusiastically recommended it to friends who have also bought vehicles there, and they, too, have been amazed at how well they were treated. This is what a car dealership *should* be like (and, sadly, rarely is), and I sincerely hope the owners can maintain that high standard of customer service---and friendliness---as their business grows.

J

jennifermetzger

Apr 12, 2013

Star icon

We traded in our Accent for an Elantra and Joseph Cassata was awesome! We bought our Accent from him in 2011 and that is why we called him again. He is very knowledgable, friendly, and extrememly hardworking. We were late for our appointment and he couldn't have been more understanding and patient. He explained everything to us throughout the entire process and would make sure and take the time if we had any questions or concerns. Not once did we ever feel pressured. I could have purchased any Dodge/Jeep through the family employee discount program, but we chose Hyundai of St. Augustine because of the great cars, deals, and service that they offer. We even have a Hyundai dealer a few miles down the road from our home but we make the 30+ mile drive just because the service is that great!! I feel that Dealer Rater should have a 10 point system for this dealership alone we are that happy with our purchases/service!!!

T

tomcusa

Apr 11, 2013

Star icon

Hyundai Of St.Augustine has always provided excellent work and service. As in this case the issue, a broken widshield was really not thier problem. Confusion caused by my insurance co. and their windshield installer,delayed the repair. Hyundai acted in my behalf watching the quality of the work and provided a loaner Equus for several days at no charge until the job was completed correctly. Hyundai had to make 2 repairs to the washer and blower systems caused my insurance cos. windshield repairer's poor workmanship which only came to light several days after the windshield was replaced . Hyundai is a Great organization!

P

pamc0424

Apr 10, 2013

Star icon

Always a pleasant experience when we bring our car in for service.Love the friendly atmosphere! We appreciate the time and caregiven to our car, and the wash and vacuum is an addedbonus! The ladies we deal with are awesome!

R

rassaj

Apr 10, 2013

Star icon

This was my 3rd purchase from Paul Smathers and St Augustine Hyundai. In the case of each purchase, I had a wonderful experience. Paul's approaches his job as a Customer service representative rather than as sales men. He accurately explains the functionality in the Hyundai models and allows the customer to decide if the car is right. No pressure, no BS, no misrepresentations and a professional demeanor at all times. The customer, the car come ahead of filling a sales quota.. At the dealership, all personnel, I have met in the sales department or the service department all seem to conduct their business in a TRUTHFUL and professional manner. It is a pleasure doing business with these people....

P

pdevita

Apr 8, 2013

Star icon

From the beginning George treated us with respect and listened to our needs. He did not try to "push" us into a vehicle we could not afford. Every car salesman should take lessons fromGeorge and because of him you have gained a life long customer.Best regards,Peter and Kate DeVitaPalm Coast

F

Fsukat724

Apr 8, 2013

Star icon

This was by far and away the best car buying experience I have every had. The guys that I worked with were top notch and true, honest professionals. I will recommend every person I know to go to Hyundai of St. Augustine. It was well worth the 30 minute drive. There was a big storm that came through St. Augustine last week. There was some hail damage to the car that I didn't even notice. After signing all of the paperwork to purchase the car, Ron noticed the damage after the car was washed. They are currently fixing the damage. They could have let me walk out with the hail damage to the roof, but they were completely honest and told me about the damage instead of just letting me leave. I couldn't believe it! Again, my husband and I both said that this was the best car buying experience I have every had. There was no hassling and no pressure to buy. It was awesome.

T

Treehouse1

Apr 8, 2013

Star icon

I located a used car I was interested in on Autotrader which was located at Hyundai of St. Augustine. When I called I spoke to Chris "Bird" Clark. He was extremely nice & courteous on the phone. Since the listing was new there were no photos. Chris immediately took many photos & sent them to me within minutes. In telling Chris I was interested in purchasing he asked me what interest rate I was paying & told me he would get me a better rate which he did. Coming from NY I told Chris I was flying in & he offered to personally pick me up from the airport. Once at the dealership Chris & his staff were first rate !!! I told them I needed to hit the road fast & they expedited all the paperwork for me. All in all this was the best experience I ever had at any dealership & after buying / leasing 15 cars I have been at many. I wanted to take the time to thank Chris & everyone at Hyundai of St. Augustine for a smooth & pleasant transaction. I don`t really take time to fill these out but this experience was worthy of comment. Thanks Chris & if I or anyone I know in the area is looking for a new or used car I will urge them to visit you at Hyundai of St. Augustine.Thanks Again,Jesse Fagone

V

vipmp49

Apr 7, 2013

Star icon

The experience at this dealership was very pleasant and very accommodating. I love the new design of the Santa Fe and it was fun to see the different colors. I certainly would reccomend this dealership to my friends.

D

dadewall

Apr 7, 2013

Star icon

This was my second experience with St. Augustine Hyundai and both my wife and I were glad we were there. Everyone was friendly, knowledgeable and made us feel welcome. The numbers were good and we have a new Hyundai in our garage.

H

Hoppin24

Apr 7, 2013

Star icon

Fantastic experience !! David was very professional. He listened to our needs and found us the perfect car. Will shop here again and recommend to friends :)

J

josephcoulter

Apr 7, 2013

Star icon

This is our second Hyundai, if only Shawn had been our salesperson for the first. We not only fell in love with our new Santa Fe, but learned more about my wife's Elantra than we did after owning it for four months. Shawn was great, he knew his stuff and was fair and easy to work with. We had looked at other cars. To be honest, I wanted something else, but when other dealers were putting roadblocks in the way (if you can believe it! I am sure that they didn't think that they were but . . .) Shawn made everything happen on time and as expected right down to my name in the window of the new car when we came back for delivery.

S

spinauf

Apr 6, 2013

Star icon

The entire staff was professional, friendly, and efficient. Roosevelt Ramsobhag, our salesman, was especially good and went out of his way to make sure we received more than we were expecting by including some extra parts in the deal we didn't even have to ask for. Overall, a very pleasent, low stress buying experience. We will definitely use St. Augustine Hyundai again and happily refer our family and friends to them.Eric S

D

Donaldcusimano

Apr 5, 2013

Star icon

They really do strive for customer satisfaction! I had purchased a used vehicle and found a couple of issues with it so I brought it back 2 days later. They offered to repair or refund, my choice. I chose to have it repaired. They furnished me with a loaner and then delivered the vehicle to me when it was finished. I was not satisfied with the quality of the repair so, without hesitation, they offered a refund or purchase of another vehicle. I did purchase another vehicle same day. Price and customer experience were both fantastic!

O

okeefed

Apr 4, 2013

Star icon

Great experience. Salesman was very thorough. We paid the price we wanted with no game playing. We love our new Hyundai Sonata and would recommend this dealership to anyone interested in buying a car.

A

AlisonNeumark

Apr 3, 2013

Star icon

Excellent service from beginning to end. Joseph let us know as soon as the model we liked came in. He expedited the paperwork to accommodate our tight schedule and walked us through all of the features. He even followed up with a phone call checking in how we liked our new vehicle a few days later!

J

josiepep

Apr 3, 2013

Star icon

Both Gorden Burke and David Mayfield are Awesome!! I have purchased two used cars from your dealership and with the help of both these men each time. They make buying and car easy and exciting unlike many other dealerships. I will only recommend your dealership.!!

E

erixjoy

Apr 2, 2013

Star icon

Employees, especially Paul Smathers, is very knowledgeable and attentive. We can't give a perfect score for the price because it exceeded our target price but Paul negotiated with us very well and I guess, we met halfway. After the purchase, we returned for some small fixes and we were given a loaner car to use. After few hours, I received a call from Paul, stating my car is dent-free and waited a little while at the lounge for a quick clean up. Over all, my experience was superb and our new car which is a 2013 Hyundai Sonata, put a big smile to my wife, which was really my main concern.

N

nmetermaid

Apr 2, 2013

Star icon

I completely appreciate the no nonsense approach of the sales agent. I did not walk away confused and feeling I had to jump through hoop after hoop to purchase a car. I have had that experience with other dealerships. This was the most painless car purchase I have ever had and I would recommend this dealership to anyone wanting to buy a car.

TS

Terri Sapp

Apr 2, 2013

Star icon

Loved my salesperson, Kyle! He was so very friendly and so very patient and kind! I would definitely recommend him as a salesperson! He never pressurede!

T

teyeger16

Apr 2, 2013

Star icon

I was very pleased with my experience at Hyundai of St. Augustine. From the moment I got there I never once felt like Randy was trying to put me in a car just to "Sell a Car". He took his time and we tested a number of different vehicles to see which one would be the best fit. When it came to the dreaded haggling process I felt as if both sides came away with a good deal. I saved some money and they made some money. Finally, any question I have had about the car or anything I was uncertain about, Randy has been more than helpful since the purchase in finding the answer. Over best experience purchasing a vehicle.

B

builder23

Mar 27, 2013

Star icon

Could not be happier with David Bunn he is definitely an asset to the dealership. Decided not to buy at this time but would definitely go back to see Dave in the future.

E

echairston

Mar 27, 2013

Star icon

We went to another dealer in the area and took a test drive. We got the numbers and told the sales person that we wanted to think about it and get back to her. We were pressed for time and didn't want to get into a bunch of paperwork for a purchase we were not sure of. She pressed for the signature and money down to hold the car, which we reluctantly did. Later that night I looked online at the same car, same color, same features, but $1000 less. My husband went in to Hyundai of St. Augustine and spoke with Darryl. He asked him if that really was the price or were there hidden fees. Darryl asked what we were looking for and pulled it up and said it was actually a little less. My husband said he wanted to talk to me and that we would be back in the morning, which wasn't a problem for Darryl. We called the other dealer to cancel and met with Darryl the next morning. Darryl was very informative, helpful, and friendly. It was nice to go to a dealer where the "best price" was the upfront price, no haggling, no pressure. I would buy from Hyundai of St Augustine again and would recommend this dealer to anyone...be sure to ask for Darryl!

S

SteveFricke

Mar 24, 2013

Star icon

The staff at the dealership are first rate. You have made my service visits a pleasure. Your employees are first class in every way. This dealership is on the cutting edge of service delivery They are the reason why I bring my vehicle to the dealership for service.Best Wishes,Steve Fricke.PS The hoops you make someone jump thru to send an att-boy are a little much

M

MaryL1124

Mar 24, 2013

Star icon

I came up to St Augustine (3-23-13) with a friend so she could buy a car. It was one of the worst (weather) days ever, which as we all know can make for a horrible shoping day. However, we were greeted by Rosie R and he is the reason I write this review. He was an exceptional help in making her buying experience, which would normally be a very dreaded mundane event, quite the pleasurable experience. He stood out in his kindness, patience, compassion and knowledge. Not only was I impressed with Rosie but I thank God for him because in this crazy chaotic world, once in a while you come across a person who shines and reminds you there are still "good" people around. "Whats in ones heart will show in his actions", very true with Rosie. I would/will recommend St Augustine Hyundai and Rosie as your salesman. I truely believe Rosie is an asset and treasure for the team of Hyundai, may the Hyundai Corp see him as a blessing as many others do/have.Thank youMary Long

H

hmcmike

Mar 22, 2013

Star icon

We have been customers of Hyundai St Augustine for 4 years and have bought 3 cars and have always delt with Joey Cassada. Joey knows his product, is very professional and has a fantastic positive attitude. I feel that your dealership should be very proud of him. I think he is one of the best car reps in the business.

TG

Tony Garo

Mar 22, 2013

Star icon

Buying a new car has always been a hassle. In 2011 I purchased my first Hyundai from you people, the sales and services department have been excellent. I now have two Hyundais in my garage. Two people I would like to thank Rosie in sale and Debbie in service these people are one of the reasons why I'll keep coming back thank you

P

padgett2

Mar 21, 2013

Star icon

You guys were really great. You name a catagory - any catagory, and you knocked it out of the park. Excellent in every way. A real pleasure doing business with you.Thank you - Chuck

A

alincourt

Mar 21, 2013

Star icon

My recent experience with the purchase of a Hyundai Sonata from St Augustine Hyundai was nothing short of amazing. I was able to do it almost entirely on-line. I also had the privilege of working with Paul Smathers a very personable and knowledgeable salesperson. Over the years, I've had multiple experiences with car salesmen and dealerships, I can say sincerely this one is fantastic and gets my wholehearted recommendationAudrey Lincourt SchieblerAmelia Island, FL

P

punahou

Mar 18, 2013

Star icon

I am 57 years old & I average buying a new car about once every 10 years. It is something that I absolutely dread doing but have to do when my old "new" car starts to wear out. I just recently spent a few weeks test driving various makes & models of cars at my local dealerships. I quickly came to the conclusion that a Hyundai was for me. On my second visit to Hyundai of St Augustine I meet Rosie R and he was a joy to work with. He was absolutely low key & no pressure in his approach with me. He answered all my questions, no matter how mundane and allowed me all the time that I needed to make my buying decision. Once I did make my decision, a 2013 Hyundai Elantra GT, he made my purchase extremely easy. The car that I wanted was not at his dealership but he quickly found it in Winter Park, Florida. He had it in St Augustine the very next morning & I was driving my new car at lunchtime! When I took possession Rosie spent as long as I needed showing me how my car worked. My previous car was a 2002 and did not have the electronic capabilities that my Elantra has. Not only did Rosie take the time I needed at delivery but he has called me on two different occasions to check on how I'm doing & if I need any additional help with my car. I could not have asked for a better sales person. Rosie is a very valuable asset for your dealership! I will highly recommend him to all my friends! Thank you for selling me such a great car!!!

D

DChap88

Mar 17, 2013

Star icon

I was expecting the dealership to be like all other dealerships where they are pushy, don't take no for an answer, and you have to fight for what you want. This dealership is NOTHING like that. The minute you walk in, it's a relaxed atmosphere with the friendliest people around. I live in Georgia and drove down to Florida for the used car I wanted and I would do it again if it meant coming back to this dealership. They treat you like family and they really care about you. We were offered drinks and snacks while we waited, they made sure we went and did a proper test run, and were great sorting out the finance details. I love my car and I love it even more for the memories I have of buying it. They made sure my car was fit to run, washed, and threw in a few free oil changes (Sadly, I can't use them as I'm in Georgia). Best dealership ever! They have earned every bit of their excellence awards. I highly recommend this dealership and the people who work there! Thank you, Hyundai of St Augustine!!

V

vsoreilly

Mar 17, 2013

Star icon

This is the second Hyundai we have purchased from St Augustine Hyundai. We have worked with Joey Cassata both times and have been very pleased with his help, and requested him in our second purchase. Mr. Cassata went the extra mile to find us the car we wanted, at the price we could afford. He is very competent, friendly and knowledgeable and was ready to answer all our questions. He even returned my call when he was out of state, on vacation. We wanted leather seats and found us the package we could afford. We are delighted with our new Sonata and highly recommend Joey Cassata and St. Augustine Hyundai.Thank you,The O'Reillys

R

rewebb73

Mar 16, 2013

Star icon

The staff was professional and provided efficient service during my car buying experience. Even though I live over an hour away, this is the second vehicle that I have purchased from Hyundai of St Augustine. It is largely due to the Hyundai Reputation and the dealer's Quality of Service. A special note of thanks goes to our sale person Paul Smathers. Paul was very knowledgeable and polite during our buying experience. He made our car buying experience "easy". Our final price beat all other Hyundai dealers in the area. I would recommend Hyundai of St. Augustine to anyone that is in the market for a new or used vehicle!

K

KStrause

Mar 15, 2013

Star icon

When this dealership says it gives "Excellent Service from Excellent People" they are "right on". We filled out a questionnaire online indicating we were interested in a Hyundai. It wasn't long and we received a call from Shawn Hays, his friendly and no hassle approach impressed us right off. We made the 70 mile round trip to St. Augustine because of this, and there, as Shawn was tied up with another customer, he introduced us to Kyle Showalter. Kyle showed us the vehicles we were interested in, and this young man is VERY knowledgeable about the Hyundai vehicles. When they say they do not haggle back and forth over prices, they are correct. They shot us a price on a vehicle, we told them what we wanted to pay, and Kyle came back with that price. After Shawn's customer left, he stopped by several times to be sure we were getting all the answers we needed from Kyle. We visited several dealerships locally and they could not come near what we wanted, and now we feel the trip to Hyundai of St. Augustine, was well worth it. We will definitely recommend Shawn, Kyle and this dealership to any and everyone. We hope to drive our new 2013 Santa Fe for many years, and will return to this dealership and salesmen when we decide to trade again.

Y

YOLKSTER

Mar 15, 2013

Star icon

This is the very first time our family has ever considered purchasing a Korean car and after 7 months of research we actually decided on the 2012 KIA Optima SX sedan. After locating the vehicle in Leesburg, Florida, we drove hours for a test drive and ultimately ended up not making a deal...what a "HUGE" time waster...never again!!!Fast forward to February 2013, we as a family decided to consider a Hyundai sedan instead of a KIA. When I arrived back to Jacksonville, Florida from Shanghai, China, I wanted to assist my parents again with a new car purchase. I discovered the Azera while browsing the internet and after locating a Smoke Metallic Gray color Azera on the Hyundai of St. Augustine website, I immediately sent an e-mail inquiry and Shawn Micheal Hays responded back with a quote. Honestly, I did not even know that this model existed when we were car shopping in 2012 as the only Hyundai that we compared the Optima to was the Sonata.From the moment we arrived onto the lot, Paul Smathers greeted my mother and I with a big smile. I asked for Shawn, but he was servicing another customer, however, he came over to shake my hand and asked if it was okay for Paul to help us, I agreed and the rest is history!Paul was extremely courteous, patient, professional and knowledgeable about all the amazing features of the Azera. After our test drive, I inquired about looking at another Azera in the same color with a technology package to compare the differences. I was sold that day on this amazing vehicle, but we still needed to get my father and mother's stamp of approval. Ultimately, after careful discussion, less than 5 days later and after a bit of negotiation via text and e-mail we had ourselves a deal! Paul was an absolute pleasure to work with, he provided outstanding customer service and was attentive to our every need. We have been in communication post purchase and I would highly recommend Paul and his dealership - Hyundai of St. Augustine! No need to go any where else!!!My parents last car purchase was in 1993 and this was hands down the most awesome new car buying experience ever! We would gladly bring our business back to St. Augustine in the future and we will be highly recommending your dealership to all of our friends and family!Always the best & continued success!Tommy, James and SusanPonte Vedra Beach, Florida

C

chellelea

Mar 15, 2013

Star icon

Kyle was very easy to talk to and work with. He found me the car I wanted and the payment I needed. I would recomend this dealership to everyone

D

dennisdonna

Mar 15, 2013

Star icon

This was the best car buying experince I have ever had. Kyle was very professional and knowledgeable. I love my new Hyundai Santa Fe. Thanks Kyle!

R

redgreen43

Mar 14, 2013

Star icon

This is far and away the best dealership I've ever worked with in forty years of buying cars. Ask them for a price quote and they'll give you their numbers. Do your homework and you'll find that they offer a very competitive price on their new car, plus they don't low ball the value of your trade. You get a very competitive deal right out of the box with no pressure. It's an amazing buying experience.This dealership is a two hour drive from my home and it's worth every minute of the trip to do business with them.

M

mltippin

Mar 12, 2013

Star icon

Best experience I have ever had at a dealership. THANK YOU for being upfront, honest, and for working with us and listening to our needs. I have already recommended this dealership and told others of our wonderful, easy, and painless experience with Hyundai of St. Augustine!

J

jstudwell

Mar 11, 2013

Star icon

This is the second vehicle I've purchased from the Hyundai of St Augustine dealership and the entire experience has been nothing short of phenomenal.From the moment I walked in the door with the friendly greetings from anyone and everyone I approached, the detailed explanations of the vehicles in the dealership inventory, the financing options, but most of all the caring attitude and respectful way the salesmen treated me will always make Hyundai of St Augustine my "go to" dealership for purchasing a vehicle. I've dealt with Randy Selph for the purchase of both of my vehicles and he has been an absolute pleasure to deal with. It had been approximately 15 years since I had been in a dealership to purchase a vehicle and I have to say in all honesty the Randy was a "breath of fresh air" throughout my buying experience for my 2012 Santa Fe.I once again I dealt with Randy for the purchase of my wife's 2013 Sonata, and like a good wine or cheese Randy has improved with age...something I didn't think possible...as he was more than perfect when he sold me my Santa Fe. With the Sonata, he took the time to extensively explain all the nuances of the vehicle to my wife in a way that she was able to understand and provided her with a very positive buying experience. Again, thank you so much!Jimmy Feliciano also was involved in my most recent purchase. He helped in making the "upside" of leasing understandable to me and I appreciate the way he did this without any "pressure". I was totally against leasing, but he opened my eyes to doing some research which led me to see the advantages to leasing...Thank you Jimmy.Dave Mayfield made the arduous task of the financing paperwork a pleasure and breeze to deal with. Thank you Dave.I have been in the dealership many times during the past year, and can honestly say that I have continually found that every one of the employees I have encountered have been very cordial and professional.Hyundai of St Augustine truly does make you feel like "family"!I feel Hyundai of St Augustine is an asset to our community...Keep up the good work folks!!Thanks so much for the wonderful experience!! Regards,John & Heather StudwellSt Augustine, FL

J

JBeery

Mar 10, 2013

Star icon

One of the greatest buying experiences I have ever had. Shawn Hays was a true professional sales person, not a car salesman. He was incredibly knowledgeable about the product and never bad mouthed the competition. He showed genuine interest in our vehicle needs. Most important to us was the fact that he never put any pressure on us from the beginning to the end. I have met my first true professional sales person and I highly recommend this person when shopping for a new vehicle. In fact the entire staff I delt with was very professional.

P

panther46

Mar 9, 2013

Star icon

From sales to sevice my experience has been exceptional. My last sevice call went vey well from reservation to completion,The car was returned cleaner then when I brought it in.

LS

larry sierra

Mar 6, 2013

Star icon

Roosevelt was awesome! My husband called ahead and told him what my needs and lifestyle were like and when we got there he pointed us in the right direction immedialtely. Roosevelt was very professional and knowledgeable. He really listened to what I wanted and needed in a car and made those things his main focus. David Mayfield was also very professional and knowledgeable. He had us in and out of the finance process within a few minutes. I would highly recommend this dealership, and it was truly my best car buying experience!!!

O

Oink2007

Mar 5, 2013

Star icon

I had the best car buying experience at Hyundai of St. Augustine. Great, honest, caring people to work with. I will definitely be buying again from them in the future.

RD

Rich Dettra

Mar 4, 2013

Star icon

Always a pleasant experience, nice folks that care about their customers. Have aZ2010 Genesis and like the warranty and service plus they wash the car when service is completed.

B

BrianinFLA

Mar 4, 2013

Star icon

We had a problem trying to find the exact car that we wanted with the options to match. We test drove the Genesis Coupe but couldn't find the model we wanted with all the extras. Either the color was wrong or it didn't come with the nav system or sunroof, AT or MT etc...We live in Jacksonville but a customer at our store recommended contacting Randy at St. Augustine Hyundai. That worked! He found the car we were looking for and had it at the dealership within 48 hrs. We didn't have time to travel to St. Augustine that week so we did the paperwork online and Randy delivered the car right to our door that night! Then he sat with us for about an hour and shows us how all the options worked. That is customer service! We could not of asked for better experience!

C

capriporter986

Mar 3, 2013

Star icon

Mike worked with me to find the right car and the right price and even more than that. I went from a 2 seater Miata to a 4 door. He was more than just a salesperson, he understood what I was going through as a person... soooo recommend him

F

fenwood333

Mar 3, 2013

Star icon

This review encompasses both experiences, sale Sept 1, 2012 and 1st service Mar 01, 2013 which were both very positive. Hyundai of St. Augustine has a friendly staff, great business model and a reputation that many people are aware of. I hope this never changes, it will be my pleasure to recommend them. Demetrius Davis in particular has been very helpful!

V

vcobeaga

Feb 27, 2013

Star icon

This was my second time leasing a Sonata SE with St. Augustine Hyundai. I am a Naples, Florida resident; and after yet another fuss-free, and gratifying experience, I just don't see why anyone would purchase or lease a Hyundai anywhere else! In both cases, Joey offered unbelievable lease terms up front. There was no need for back and forth haggling. Furthermore, he drove my new car down to me--5.5 hours away!!! This is what car shopping should be like. Sadly, it is a rarity. Joey Cassata is a credit to his profession. I INSIST that anyone who is in the market for a Hyundai should call Hyundai of St. Augustine and ask for Joey!

T

tbfraze

Feb 26, 2013

Star icon

I just bought a 2013 Elantra from Joseph Cassata. This was the smoothest car buying experience I have ever had. I live 2 hours from the dealership, so we were able to negotiate everything from price to financing via email. When I arrived at the dealership, Joseph was extremely helpful and knowledgable. The car was cleaned and ready to take home. All I had to do was sign the paperwork. Thank you, Joseph. I will be recommending you along with this dealership on Facebook.

P

PriceET

Feb 25, 2013

Star icon

Debbie is the best service manager I've ever had; She knows her customers by name and has a terrific memory of what was done and needs to be done to our vehicles. If she promises a time frame, she delivers. Serving us is what she is all about . I trust her word and her judgement. She makes the dealership looks good and professional.

R

rmwalls

Feb 24, 2013

Star icon

The only reason for us buying the Elantra Limited from this dealership is Kyle Showalter. Kyle was straight forward, honest and worked for my business. Five other Hyundai dealerships we dealt with did not possess these qualities. These five dealerships were either not straight forward in their dealings, lied to us, presented half truths or would not negotiate a fair price in my opinion, which would not allow warm and fussy feelings of trust in the dealings. Kyle sets the mark very high on the bar for car salesmanship by going the extra mile in making the customer want to come back to purchase the vehicle as well as recommending other friends and family to his dealership and Hyundai vehicles in general. I currently own a second Hyundai vehicle, my daughter and husband has two Hyundai vehicles, one brother has purchased a Hyundai and a second brother currently in the market for a new vehicle which has been given high recommendations from his family. I hope this has conveyed appropriate support for my high recommendations for Kyle Showalter and Hyundai purchase this review.

M

mel5race

Feb 22, 2013

Star icon

I recently had my car towed in and a brake light replaced which caused the breakdown. Although the overall N/C invoice which I signed for indicated that the car had been washed, when I arrived home I saw THAT IT HAD NOT BEEN WASHED as shown on the invoice...Your service department seems ULTRA BUSY and I am concerned that my Sonata and SOON TO BE GENESIS.will not get its required service as indicated above. Please don't make me look for another because so far you've been great. Melvin F. Race

C

chayde

Feb 22, 2013

Star icon

From the time I made my appointment on line, I have been treated with respect and fairness. I was greeted with a smile and "how may we help you?" when I first got there. Once the service was completed, your recommendations for future were explained and the notations on what things would need repair/replacement in the near future were also explained.Thanks for a very nice experience.

W

Wendylu22

Feb 21, 2013

Star icon

We had a great experience! Our salesman was awesome. He was so knowledgeable about your products. We came in thinking we would like a Sonata, which we did like. But bought a Santa Fe. From the moment I saw the car on the showroom floor, I feel in love with it. And Shawn, who also owns one, knew it inside and out. He was so kind and patient. In all my years of buying cars, and we have owned a lot, I have never had a salesperson as great as he was. I would highly recommend Hyundai of St. Augustine to any one who is looking for a vehicle. Also the finance person, David was very helpful. Our overall experience was GREAT!Thank you,Mark and Wendy Redler

M

mebrnigrl

Feb 21, 2013

Star icon

I had been dragging my feet for some time on trading in my truck, when servicing the 2nd vehicle in our house I decided to look on the lot. I knew if the price was right and the service was great I would consider trading in my truck that day. The gentlemen were patient and kind to my whole family. They worked with us to find the right fit for my new car and the right price. I WILL, with no doubt in my mind, recommend Joey and the dealership to my friends and family! Thank you all.

D

dayloosh

Feb 19, 2013

Star icon

Shawn was very thorough in explaining the vehicle operations to my wife. He took the time to show us all of the features. I would return for a second vehicle purchase.

P

ptward5

Feb 18, 2013

Star icon

Ron Copeland and Wade Wahy did everything possible to get us the best deal on a 2013 Elantra. Even though Ron was facing hip replacement surgery in just 5 days, it did not stop him from walking all over the lot looking for the vehicle we wanted. He kept on until we found the one we wanted at the price we wanted.

R

ronpat6

Feb 18, 2013

Star icon

This is my second car purchased in 19 months, and I worked with Demetrius Davis both times. He is very easey to work with.This dealer ship will treat you with respect and give you a fair deal everytime. I have bought many cars over the years and since I started Bbuying from Hyundai of saint Augstine, it's the first place that I head. Thanks Demetrius, Jimmy and Andrew for annother pleasant experiance.ASee you in around 2 years Ron & Patty

W

waltermoss

Feb 18, 2013

Star icon

I have purchased more than 15 vehicles in my life time and this was, by far, the best experience I've had. Your staff was "matter of fact" and did not try to "up sell" me. I knew what I wanted. The team provided me with the best pricing in North Florida and had the car and financial documents ready for signature. Being active duty Navy, I have very little time during the week for anything other than work and home. The simple and streamlined processes in place at your dealership provided me time to get the car that we wanted, at the price we were willing to pay and complete the transaction in less than an hour...PERFECT! We will DEFINATELY be a customer of Shawn's again and I'll be sure to tell everyone interested about the exceptional team work and overall great experience I had with Hyundai of St. Augustine! Walter Moss

M

markstinson

Feb 17, 2013

Star icon

This was the easiest new car buy my wife and I have ever had, everything smooth quick and as promised. We would recomend this store and its people to anyone and to top it off we LOVE our 2013 Sonata GE.. Thx Paul Smathers..

L

lqualantone

Feb 16, 2013

Star icon

Thanks to David and Kyle this was the best experience I have ever had when purchasing a car. They were both so knowledgeable and made my decision to purchase the car so easy. My past experiences when considering a vehicle purchase seemed somewhat painful and a bit of a long drawn out run around to get where things needed to be. After this experience I would recommend to anyone interested in purchase a car to visit Hyundai of St. Augustine and speak to both these gentlemen!

J

jamesswain1655

Feb 16, 2013

Star icon

The entire experience with the dealership was very good. There was no high pressure salesmanship and Shawn was very knowledgeable of the automobiles we were interested in. David was very nice and helpful in getting the mounds of paper shuffled . The experience was pleasant and I would recommend Hyundi to anyone considering a trade. Jim & Martha Swain

R

rorsino

Feb 16, 2013

Star icon

I live in Florida seven months of the year and have it serviced by Hyundai here in St. Augustine and in New York State where the car was purchased. Although I'm very happy with the service I receive in New York, I think the service I receive at the St. Augustine dealership is the best I've received from any dealership. The people are friendly and the service is excellent. Cheryl Buck was the service coordinator that took care of my last visit. She and the other service coordinator were very helpful, knowledgeable, and helped make it a positive experience. Every visit to the dealership has been a good experience. This dealership will be my first choice when I decide to buy my next Hyundai.

S

sommerolson

Feb 15, 2013

Star icon

I want to thank everyone that helped my husband and I buy our new car!! It was a huge pleasure to have your dealership treat me as a person and not as a sale. I will highly recommend you to all my friends!! You guys were so easy to deal with and made our car buying an easy process,I would drive another 2 hours any day! Thank you guys so much for everything! In the future if we need to buy another car we will buy from your dealership!!

C

corinnelouis

Feb 15, 2013

Star icon

I live in Orlando.I was looking all over the internet for a very specific car, in this case a Genesis Coupe. It had to be a white one.It was a Birthday present for my 23 yr old daughter. I found this dealership on the internet, browse into their used cars and madean inquiry about a certain car. I am very pleased to say that Randy Selph got in touch with me and guided me from point A to Point Bwith patience, knowkledge and courtesy. He provided me with his personnal cell phone and we were able to communicate back andforth.. My deal had to be close on a weekend and I also needed to trade my daughter's car for this new one without her knowing !On a Sunday afternoon, a driver drove from St-Augustine to my home to pick up the trade and leave me papers to sign at my convenienceand to mail back to them. I asked Randy for one extra favor: could he please provide me with a bow to put on this car ? ..A huge silver bowwas sent along with the car..! Randy ...Thank you so much and I will recommend you and will call you again for my next purchase !!

B

bfruchey

Feb 12, 2013

Star icon

As a single woman, I have experienced being overlooked by salesmen when it comes to purchasing a new automobile. Dave Bunn set a new standard. He very graciously met me on the lot and discussed the various attributes of the Hyandai and never once talked down to me.He became aware of how I would be using my vehicle and suggested one that would fit my needs, the Tuscon. There were some financial timing issues that needed to be taken care of and he patiently kept me informed of any used Tuscon that came on the lot. Once I was ready to make the purchase he located the perfect car, met me at a convenient time, and worked the paper work mountain. Thank you Dave and Eddie, you are the best! I would highly recommend you personally and your company and will make Hyandai my first stop for the next car. By the way, I LOVE THIS CAR!!

S

simonsayshokie

Feb 12, 2013

Star icon

I have visited many different dealerships within the Jacksonville / St. Augustine area and none of the other Hyundai dealerships offer the same pricing and range of vehicles from used to new that this dealership has. I gave them the type of vehicle I was looking for and they were very fair in their negotiations with me. I was also very impressed with their approach to car sales, which was not the typical let me check with my manager and I will see if we can do that, there was some haggling which comes with the territory, however I found it was not as protracted as it typically would be with other dealerships. I definitely would recommend this dealership to my friends and others looking for a great deal on a new or used Hyundai.

B

bill391

Feb 9, 2013

Star icon

When my wife and I were warmly greeted by Mr. Roosevelt and his smile, We new that we were ready to shop. He was very efficient at determining our wants and needs. Mr.Roosevelt's professionalism and knowledge of all the products on the lot were outstanding. His was very through at explaining all the features of the models that we looked at, which helped us to quickly narrow down to the vehicle that we wanted. That done he quickly completed the paperwork. Then he gave us a tour of the garage facilities and introduced us to one the service managers.When the car was delivered to the front for us, he again gave us a pleasant surprise by giving us a bumper to bumper rundown of the vehicle and its safety features and what to look for under the hood.Bill and Carolyn Storts

R

reddingtonfj

Feb 9, 2013

Star icon

The staff at St Augustine Hyundai were exceptional.I was met at my car as soon as I arrived and they had the paper work with them.After my Service was completed(time frame was very short)they went over all aspects of what they completed on my car,very professional.I would recomend them to any one.

P

pzokes

Feb 8, 2013

Star icon

The entire experience with our sales representative (shawn) was fantastic. Of course all of the behind the scene employees also did a great job. All my requests and concerns were met.I requested a certain payment and with in a short time my payment request was met with out any haggling or shady treatment. We received top dollar for my trade which doesn't happen very often, and I was educated about the Hyundai lease program,I look forward to dealing with Hyundai of St Augustine in the future.

J

jeffnmargie

Feb 7, 2013

Star icon

Darryl was true to his word and used no pressure through this whole transaction. This experience was the best that I have ever had on a car lot. I kept expecting a "kink" somewhere that would cost more money or something. Darryl was very professional through out the whole deal. I would definiately recommend Hyndai of St Augustine and Darryl over and over again!

1

1HappyHyundaiOwner

Feb 4, 2013

Star icon

As usual, Hyundai of St. Augustine has come through with flying colors. I had an issue with my Sonata, that I had bought used back in November. It seemed there was a problem with the starter. I called and made an appointment, brought the car in, and about an hour and a half later I was back on the road with a brand new starter, at NO cost to me, cause it was under warranty. Ms. Debbie, and Ms. Cheryl are always so cheerful and eager to please. The whole staff seems that way.Great Dealership, Great People.

S

sean.frey.733

Feb 4, 2013

Star icon

My name is Sean and I was thoroughly impressed with the service that Joey Casatta offered! This wasn't the first time that my wife and I had dealt with him though. My wife and I bought our first Nissan Sentra 07, used from him... No hassle, was kind and understanding of the effect the economic times as of now have taken on young families. This time was no different! I walked out with a Nissan Versa 09, again with no hassle, Joey even had the paperwork ready with a very decent low price the moment I stepped into the salesroom! The wait was all on my bank's part, which Eddie Brooks, the finance director, was even able to beat their rate! Even after the low rate and awesome price, Joey threw in tinted windows as he had done for my wife's car as well! Not only that, but a year after my wife bought her car, Joey took time out to give us a call to see how the car has treated us! Thank you Joey for your commendable service!

N

nevadavis

Feb 4, 2013

Star icon

Your service team is always great to work with - very friendly, cares about the customer, makes sure they have the answers for you and that you understand what is going on.

RH

Rich Hottinger

Feb 2, 2013

Star icon

There is a very professional,dedicated, extremely warm and friendly feeling you get in working with this team. There product knowledge is excellant and they are always extending themselves to you. They make buying a vehical a very enjoyable experience.I strongly recommend them.Best regards,Rich Hottinger

S

schminkey1903

Feb 1, 2013

Star icon

This is my third Sonata purchase, and it is my first at St. Augustine Hyundai. I found my sales rep,(Paul Smathers)very helpful. He brought me up to speed on the changes to the 2013 Sonata and listened to me when I told him what I was looking for in my next car purchase. It is very refreshing to look into the eyes of a sales professional and not see Dollar signs as they escourt you around the lot!!Paul selected a few cars that had what I was looking for and I purchased a light blue model. I left the dealership to get my trade and when I returned Paul and Mike in finance had all the paper work prepared and I was out the door with my new Sonata in half an hour. When I purchased my previous Hyundai I was at the dealership three hours!!Thank you Paul, and thank you Mike.

C

cwaltrip

Jan 30, 2013

Star icon

I just want to say thank you and great job to your team. It was my first car buying experience and it wasnt nearly as bad as I thought it would be. I went to Vystar to be preapproved for my car loan so I could just walk into any dealership and say "I'll take that one." :o) And thats exactly what I did I went in test drove a brand new 2013 elantra coupe then came back 30 minutes later and said we have a deal. I had been researching the pricing on this particular car I wanted so the prices they had listed were fair. My only issue was on the price sticker in the sales window said that it came with a cargo tray. But when you opened the trunk it only had the fabric mat. Demetrius and Jimmy looked around the lot to find me one to no avail. So I signed my paperwork and drove home in my new car thinking that maybe I was wrong and misread it and the website. But in fact I didn't misread the website originally so when I did the build and price again on the hyundai website and it lists cargo tray as an available option made out of plastic. And its definition is in fact helps protect cargo area and perserve original carpeting, from spills, dirt, and other debris. I decided to email them that next day with my dissatisfaction. The very next day I got a phone call from Jimmy and Demetrius telling me that they'll look into it more and I can go to a certain website and see if I like the after market one. And if I did they would go ahead and order it for me. I was busy that day between my hectic work schedules so I had to have my mom call them for me. She ended up leaving a message and then I promptly heard back from Demetrius again today and told him to go ahead and order it. So to sum it up they seem to be stand up salesmen that stick to their word. I mean I did say in the beginning "Throw in the plastic cargo tray and we have a deal."

DR

Dieter Rauschenberger

Jan 30, 2013

Star icon

Not your typical car dealership. Everyone was very pleasant and helpful. I was even given a demo to take home over night to drive on local streets that I was familiar with[ bumpy roads, etc.} Would deal with St. Augustine Hyundai again.

G

godell

Jan 28, 2013

Star icon

Mr. Davis is very knowledgeable and able to conduct business without trying to sell me something. I appreciate that he asked specific questions to understand what I was looking for. I also appreciate he answered my questions directly without a lot of unnecessary verbage. I felt we both got what we wanted in the least possible amount of time. I've already referred 2 people to Mr. Davis.

D

DSBJax

Jan 27, 2013

Star icon

Friendly and helpful. They did not have the car in stock but managed to get one in a couple of hours. Fair price no hassle transaction. The website pricing got me to make the drive from Jacksonville and I am glad I did.

M

mimiinuk

Jan 26, 2013

Star icon

An example of good people providing exemplary service.It is not often that one can say a car buying experience was relaxing; but this comes close. If you buy a car from this dealership you can be assured of well informed friendly staff providing you with information to make a solid decision. From start to finish I give this dealership 5 stars!

J

jes530

Jan 25, 2013

Star icon

I really liked the selection, the fact that the prices were displayed clearly and the knowledgable vehicle comsultants. My wife and I were shopping with my eight year old grandson assisting us and your staff made him feel welcome to ask questions and look over the important details such as color and back seat details. I was able to relax and concentrate on my needs in a car because of your staff's treatment of the whole family not just myself. I really like the 2010 Elantra that I ended up purchasing, I feel that I got a great deal and a great car. Thank you very much,

K

kerbear822

Jan 24, 2013

Star icon

What a WONDERFUL experience! Shawn Hayes and Eddie Brooks are delightful to work with! I would highly recommend buying a car from Hyundai of St. Augustine!

K

krypto71077

Jan 24, 2013

Star icon

They were great to deal with, very fair and straight forward. They worked with me on my trade in and gave me a fair deal. During the financing they were very patient and explained all the warranties till I understood them.

U

UltraVioletta60

Jan 24, 2013

Star icon

This was the best new car buying experience I believe I've had. Paul Smathers is all about customer service. He's friendly and easy to deal with, flexible, knowledgeable, and makes you feel like he's in "your corner". Everyone that we dealt with was equally professional and helpful. Would definitely recommend to others. Did not feel I was being pressured and followed like a shark. I'm crazy about my Hyundai and get many compliments on it. I know if I have any problems, I can give Paul a call and it will be taken care of.

TT

tom troxell

Jan 23, 2013

Star icon

so far my experience with st. augustine Hyundai has been commendable, from the sales consultant Paul Smathers to my first service visit handled by Debbie. Everyone has been professional, personable and efficient. Debbie came right out to great me for my first visit and handled everything expeditiously.. I look forward to a continued favorable experience with st. augustine Hyundai.....

L

lgriffith

Jan 23, 2013

Star icon

Great car buying experience. Would buy again from them. Joey and everyone I came in contact with was professional and went out of their way to make my car buying experience a good one. Thanks!

P

par1958sr

Jan 23, 2013

Star icon

Returned for service (oil Change). Can't remember service girls name, she was wonderful. Also picked Paul's brain about my new Genesis. Ironed out some things with Paul and purchased oil changes. Everyone I dealt with was great. Thanks

R

researcher15

Jan 22, 2013

Star icon

Kyle Showalter was honest. No armwrestling. Respectful. Good listener. No debating. No pressure. 3 hrs between walking in a driving new car out. I did my research ahead of time and knew what I wanted and how much I would pay. They met it. Eddie in finance beat the rate I walked in with. Kyle spent a half hour after I signed the papers showing me all of the buttons in the car. He removed my license plate frame and put it on my new car for me.I had started at Southside Hyundai with Nelson and Eric. They were underhanded, tried to get me confused. Did not listen. Kept trying to talk me into longer terms. Switched models on me...I invested 8 hrs and walked out.I read the reviews and went to St. Augustine. I was skeptical and wondered if they could be as good as people said. They were. I would recommend them and I would go there to buy my next new car.

T

tyfani247

Jan 22, 2013

Star icon

Joey was extremely helpful during the entire process of buying my car and made me feel extremely comfortable and informed thoughout as well. It was a great experience and will recommend Joey and this dealership to anyone looking for a car.

B

BBRPVB

Jan 22, 2013

Star icon

JOSEPH CASSATA JUST MAY BE THE GREATEST SALESMAN I HAVE HAD THE PLEASURE OF WORKING WITH SINCE 1960 WHEN I STARTED BUYING AUTOMOBILES. I WOULD RECOMMEND HIM TO ANYONE WHO IS LOOKING TO BUY A NEW AUTO.

E

elizabethpadalino

Jan 21, 2013

Star icon

David Bunn and the administrative team at Hyundai of St. Augustine went out of their way to make my buying experience wonderful. I had to wait several weeks for the car of my choice to be available and they lent me a car on several occasions. David was extremely calm and helpful, always answering or returning my calls promptly. He was knowledgeable and honest about the vehicle, without being pushy about my decision. The purchase process was handled professionally and in a timely fashion by the office staff. I would not hesitate to recommend David and the dealership.

L

loriann2414

Jan 20, 2013

Star icon

I originally went to Hyundai of St. Augustine due to the excellent price for my new Tuscon. I am so glad I did because Kyle was great to work with! He was very helpful with my entire experience of purchasing my new SUV. David in Finance was great to work with too!! I would recommend this dealership for sure. Thanks to Kyle and David for doing such a great job! Lori LaChapelle

R

ramyshupa

Jan 19, 2013

Star icon

the company should be proud to have employee such as mr. Chris Clark ,& he encouraged me to deal with your company & i'm happy to be customer of your company thank you.

K

katie.sapp.35

Jan 19, 2013

Star icon

my experience was awesome. Kyle was very efficient and went over everything. I would totally buy another car from him. I love my new car.

MP

molly pearman

Jan 17, 2013

Star icon

I feel that the negotiations were stress free and that I received a fair deal in this transaction. Daryl was very patient with me as I began the process last Sept and because of illness of a family member I had to delay my decision for several months.

NB

natalie branson

Jan 17, 2013

Star icon

It was a pleasure working with Paul. He was very knowledge with the car and what it had to offer. We felt we were given outstanding customer service and a fair price. I would recommend this dealership and would suggest as the sales person.Thanks,Natalie & Spencer Branson

D

dboconnor

Jan 17, 2013

Star icon

Shawn Hayes did an excellent overview of all the features of the new 2013 Santa Fe and stayed in touch with us over a two month period as we were considering purchasing a new vehicle. Once we made a decision Shawn scheduled an appointment for a test drive and explained in detail various options to consider. Andrew Difeo was extremely helpful in discussing overall pricing and the option of leasing versus an outright purchase. Each member of the staff was very professional and David Bunn explained in detail extended warranty and service options. What really impressed us the most is that we originally wanted pearl white and Shawn started a search in surrounding dealerships; however a few days later a mineral gray arrived at the dealership that had all of our options selected. We received a call on Saturday morning that we may want to take a look; it works well with the gray interior. We drove down and within a half hour selected the mineral gray Santa Fe. We were impressed with every aspect of the purchasing process. We highly recommend this dealership, Hyundai of St. Augustine!

S

sjohns4

Jan 17, 2013

Star icon

/this dealership is by far, the most efficient, organized, and friendly dealership we have ever had the privilege of doing business with. Everyone was very professional and friendly and knowledgeable. After many hours with the salesman David Bunn; we purchased our FIRST Hyundai! Thank you to all at Hyundai of St. Augustine for the help they provided us with.David and Sharon Johnson

R

rcpjr68

Jan 16, 2013

Star icon

This dealership has exceeded my expectations and made the buying process entirely painless. The team worked very hard to find the deal that fit my current finances. Of all the vehicle purchases I have completed in the past, Hyundai of Saint Augustine has top notch customer service and no pressure sales tactics that really make the difference. This dealership will be my future dealership for all my automobile needs.

G

gleidigh

Jan 15, 2013

Star icon

Excellent experience. Dealership is efficient and honest. The sales process was pleasant. There was little pressure involved. The salesperson - Kyle was knowledgeable and answered all questions accurately. NO high pressure sales tactics! THANK YOU!!!

MN

Mindy Nall

Jan 14, 2013

Star icon

We first met Paul Smathers on the phone after my husband and I went shopping for a car. Had not a good experience, felt a lot of pressure to buy without shopping prices. So, we called Hyundai of St. Augustine and talked with Paul. He was helpful, nice and very informative on the phone--so, we felt we had a winner. He got right back to us with a price on our trade in and when we finally did go and meet Paul he was fabulous. He was honest and got right to the bottom line of the price and the end result was we bought a new car!! I have called Paul with questions and he's made me feel like an old friend. I know I can call him at any time and he will be there for me with my answers!! Mindy Nall

M

marranet

Jan 13, 2013

Star icon

This has been one of the easiest car transactions that I have ever done. Joey Cassata made sure we knew how to use all the fancy options before we left. GM Andrew DiFeo gave us a great deal on the New Car and also gave us a little more money on our trade than Auto Traders Trade in Marketplace said it was worth. Very fair deal. I highly recommend this Dealership and this Sales Associate. Thanks again Joey and Andrew. Look forward to future business!

M

Mrbillybob

Jan 13, 2013

Star icon

If you're looking for a good deal on a new car, and don't want to spend the afternoon fighting over price, then I suggest you visit Hyundai of St. Augustine. I have purchased approximately thirty cars in my lifetime, and this was one of the very best experiences. Mr. David Bunn is a very nice guy who knows his product, and Eddie Brooks made financing a pleasant experience.This is the second car I've purchased from this dealer in the last couple years, and it won't be the last. All dealers should study how these guys do business and copy their business model.

J

JeromeBerlin

Jan 13, 2013

Star icon

Joe was responsive to inquiries, absolutely honest in his statements, and went out of his way to make everything right fo the sale. He then delivered the car at the promised time, gave all necessary instructions, and left after genuinely inviting us to contact him if we had any questions. All in all, it was a good car buying experience!!!

I

Isabella2691

Jan 11, 2013

Star icon

Had a great experience Roosevelt was very helpful and informative and I was very pleased with vehicle choice. I appreciated the salesman not being too pushy and the financial manager making the financing simple

J

jdwyer

Jan 11, 2013

Star icon

I visited two dealerships before this one, and walked away from both. I want to feel comfortable with the person I'm dealing with. I found Darryl to be an honest and friendly representative, and he made my buying experience positive. He actually listened to my needs, and didn't present me with a canned sales pitch. The price was fair and Darryl didn't waste my time. If you want a straight forward, no nonsense fair buying experience call Darryl.

L

Lukaszewski

Jan 11, 2013

Star icon

i have dealt with a number of Automobile dealers during my adult life and I can honestly say that Hyundai of St Augustine has been the easiest and least stressful experience I have had in purchasing a new automobile. There was no high pressure or sales "tactics" in getting my business. Both myself and my wife were impressed with our sales person, Paul Smathers. He was very low key and dealt with us on our terms, giving us as much time as we needed to decide what we would do. We are very pleased with our selection and will recommend Hyundai of St Augustine to anyone who is interested in car shopping.

I

iversoa

Jan 7, 2013

Star icon

The most efficient and enjoyable new car experience I have ever had. I was able to do the negotiations from the comfort of my home. They found me the exact car that I wanted at a great price. Ron was very knowledgable and great to work with. It was well worth the drive from the Daytona Beach area to St. Augustine. I wouldn't even consider buying my next car anywhere else.

D

dnlhappel

Jan 7, 2013

Star icon

As Usual a great experience, Jimmy & Roosevelt always go to the extreme whenever I deal wih them. I feel as if I am part of the Hyundai Family whenever I visit them.

L

LaurenceB

Jan 6, 2013

Star icon

Everything was outstanding from price to service. No complaints what-so-ever. The folks were friendly and easy to work with in the price negotiations. I would highly recommend that anyone interested in buying a car give this dealership an opportunity to gain your business. I believe that you will become another one of their satisfied customers. And, no, I am not a relative or "good buddy" of anyone associated with this dealership.

F

fl27510

Jan 5, 2013

Star icon

I am in sales and do not like high pressure presentations. Roosevelt listened to what I was I was saying and assisted me in making a sound decision without any cliche or pressure tactics. He knows his product and was able to answer my questions. When I finally decided on the vehicle I wanted they gave a a fair offer and we quickly settled on an appropriate deal for all parties. I will not hesitate to recommend my friends and clients to Roosevelt and Hyundai of St. Augustine.

I

Ilised

Jan 5, 2013

Star icon

Great experience would go back and reccomemd to everyone no pressure great prices and good selection of great cars thanks for a great Murano ol

G

GRHILL

Jan 4, 2013

Star icon

Darryl is very good to work with and he is not pushy. I would recommend him to anyone. I almost never write reviews but he did a great job and followed up on everything that he said that he would.

K

KathT

Jan 3, 2013

Star icon

I had already done my research when I decided to come to St. Augustine to buy my new Hyundai Elantra. Everything I had read and learned indicated I would get a good selection and a good deal. I was not dissappointed, I found just what I wanted and am very happy with my new car.My only complaint, and this goes for all auto delaers, is that once a deal is made the paperwork takes much too long, the waiting is tedious and frustrating, in this day and age you would think auto dealers would have found a way to have less paperwork.

JE

Jose Echevarria

Jan 1, 2013

Star icon

I was extremely impressed with the proffesionalism and product knowledge of our salesman Mr. Shaun M Hays, all questions were satisfactorally answered. I had requested and got a no "High Pressure" sales experoence. The whole process from the initial greeting, demo ride, negotiations, financing and delivery were curteous and professional. i would highly recommend Hyundai of St Augustine and our salesman Mr Shawn M. Hays to anyone considering the purchase of a Hyundai!

C

CSJax12

Jan 1, 2013

Star icon

I love my new 2013 Hyundai Santa Fe Sport! My salesman Randy was friendly and professional; he worked with the finance manager, Eddie, on a satisfactory car payment. Randy answered all of my questions about the vehicle, taking time with me, to demonstrate the features of my new SUV after the purchase. I appreciated him setting up my smart phone with the Bluetooth technology and demonstrating how that worked, since that was all new to me. I was surprised at the numerous features my Santa Fe came with.Eddie did a great job explaining the benefits of owning a Hyundai and the additional options available and the service maintenance agreement. I appreciated him working with me to earn my business.I have been singing the praises of my new SUV ever since and have been encouraging my friends to visit the Hyundai dealership in St. Augustine for a new car.

M

marrd

Jan 1, 2013

Star icon

I was very satisfied with the dealership, sales person was very helpful, he spent alot of time finding the car and financing for me and didn't stop until i was happy. The sales manager even got involved to assure i got the best price on my trade in.The rest of the office were very helpful with explaining all the electronic questions i had and i didn't feel pressured like other dealers. Very good overall experience.

R

rl098

Dec 31, 2012

Star icon

Great product sold by an extraordinarily professional sales team. The DiFeo team redefines the automobile purchasing experience ... from pain to pleasure. Highly recommend to anyone in the market for a new or used car.

G

GeraldMcKiernan

Dec 31, 2012

Star icon

Demetrius was well prepared for our appointment. He had pulled up a Sonata Limited and an SE that matched the color and equipment we had discussed over the phone. While we were viewing the cars, Jimmy Feliciano came out to welcome us back to the dealership. The pricing we were presented bettered the Kelly Bluebook price we had developed and the trade in on our 2011 Sonata also bettered the Bluebook number. This visit was one of the most pleasant car buying trips my wife and I have ever experience. In just over two and a half hours, we left with our new Sonata. Even the F & I period of our visit (I forget your guy's name) was quick and efficient. I complement you on your choice of employees and your procedures.Sincerely,Jerry and Helena McKiernan

S

Shawhite

Dec 31, 2012

Star icon

Darryl was very unprofessional and was unwilling to negotiate at all on the used vehicle I was interested in. Do not understand how this was rated dealer of 2012 will sales people like this working for them. I am posting this review as many places as I can on the Internet jus to tell people to steer clear of this dealership.

S

Schuknecht

Dec 30, 2012

Star icon

From the initial contact via phone call to the goodbye handshake at the dealership, Kyle Showalter presented himself in a professional, respectful and expert in his job. It was a pleasure buying a car with "no pressure" and undestanding the process throughout.

P

Paddyh17

Dec 30, 2012

Star icon

Always a pleasure - great dealership!! Have bought 2 cars here and always do my service with them. Always an outstanding experience - timely service, friendly and informative service advisors. My salesman, Darryl Clark, always stops by the waiting room to check how I am being taken care of.

O

okiruss

Dec 29, 2012

Star icon

I live on the southside of Jacksonville. After researching on-line I was contacted by David Bunn. I liked the way he presented himself and the dealership. While I hate new car shopping, David and Hyundai Of St. Augustine made the process very smooth. I entered with a quote on the car, a Sonata LTD, from the NRA web site and it was honored. I researched all programs for rebates and they were all honored. After the deal, I determined I wanted to trade my old car and David went to a web site, typed in the info and made me the offer direct from the site recommendation. I had already had the trade-in appraised and got more for it than erxpected.I enjopyed doing business with David and intend to have all maintenence done at the dealership rather than in Jacksonville, which is much closer. I look forward to service being just as good as the sales department.

P

pjfiscina

Dec 29, 2012

Star icon

Hyundai of St. Augustine has the most knowledgeable and experienced people in their staff.,they are very friendly and always asking you if you are satisfied with the work that has been done.

R

RAugustus

Dec 29, 2012

Star icon

My wife and I really like our new Tucson. We had visited another Hyundai dealer before following a friends recommendation to try St. Augustine Hyundai. We feel that we got a very good deal on the vehicle and that our salesman, David Bunn, was extremely helpful. We came late in the day and were the last customers to leave, well after closing time. Eddie, the financial manager, was probably pretty tired after a long day, but he was upbeat and very positive. All in all, we'd recommend this dealership to a friend.

S

Schiffman

Dec 29, 2012

Star icon

We have been very pleased with both the sales and service experiences. The vehicle has been wonderful. Every visit the staff goes out of their way to make us feel welcome and important!

S

sherm777

Dec 29, 2012

Star icon

The entire new car buying experience was great. Kyle was very knowledgeable and was not pushy at all. He made sure I got the exact model I wanted even though they did not have it in stock. So far, I am very satisfied with the new Santa Fe.

KF

Kathy Forster

Dec 29, 2012

Star icon

I found Darryl Clark to be friendly, courteous, and very helpful. I feel he is honest and answered all my questions. I traded in a 2008 Sonata which I purchased in Jacksonville. Debbie and the service in St. Augustine have been excellent, which is why a came to this dealership when I was ready to trade cars.

A

AubreyRastrelli

Dec 29, 2012

Star icon

I went to Hyundai of St. Augustine on a tight budget, but in desperate need of a new car. I was extremely nervous about trying to navigate the car sales business on my own.Thankfully I had the greatest salesman ever! Paul Smathers was amazing to work with! He listened to my needs and then set out to solve my car problem. I've never met a salesman that was as kindhearted and as helpful as Paul! In a matter of a few hours I was driving home in my new Sante Fe and amazingly I stayed in my budget! It was the easiest and most stress free purchase I've ever made! I will absolutely be sending all of my friends and family to Paul when they are in need of a car!

D

dscot

Dec 28, 2012

Star icon

The welcoming, relaxed, no rush, no-pressure sales atmosphere of Hyundai of St. Augustine made the process of finding and buying a car a very relaxing and thoroughly enjoyable experience. This was the by far the best car buying experience of my entire life!Joseph Cassata was absolutely wonderful throughout the entire process: making every bit of the process a real joy. When I first contacted the dealership through USAA, Joseph made me feel completely welcomed via e-mail, as did Wade Wahy.Although I had arrived at the dealership just minutes before closing, Joseph immediately put me at complete ease, showing me absolutely everything I wanted to see and more, as if there was all the time in the world. In addition, Joseph allowed me to leisurely test drive the car I was interested in, throughout the neighboring area, even after closing time. During all of this, Joseph was very positive, never rushing me or making me feel uneasy about the time. On that rainy night, when I first entered the dealership and saw the orange-colored Veloster, which had been so beautiful in the ad photographs, I was very disappointed. Loving everything about the orange Veloster, except its color, I expressed a wish for a white Veloster instead, complete with the style and tech packages and a six-speed manual transmission. Although my savings certificate was only good for cars on the lot, Joseph offered to not only look for a white Veloster with everything I wanted, he also offered to find out all colors that were available in a two state area for me. The very next morning, Joseph Cassata called having found the exact car that I wanted and would bring it to the dealership if I wanted it.My first visit to the dealership had been late Friday night. Excited about the white Veloster, I drove up to the dealership Saturday afternoon not yet ready to purchase, but ready to seriously consider the white Veloster that Joseph had found. When I saw the orange Veloster sparkling in the sunlight, I was beset with second thoughts about the white version being the perfect color. Even though Joseph had spent quite a bit of time researching to find all the available colors with exactly everything I wanted, and had found the perfect white Veloster with absolutely everything I wanted, he greeted my newfound indecision, by being very supportive and very nice, only wanting for me to have a car that I felt was perfect for me. It took me well over an hour, to decide which color I would be happiest with, meanwhile peppering Joseph with a plethora of questions the whole time, still not sure if I was ready to buy either Veloster. Joseph never tried to sell or sway my decision-making process one way or the other. He remained friendly, relaxed, and open to all my questions the entire time. All during that time, even though the dealership was fairly busy with customers ready to purchase, Joseph Cassata made me feel that I was the most important and only customer at the dealership. After my experiences at most dealerships, this was most welcome and wonderfully refreshing! As I spent a delightful afternoon at the dealership, finally deciding on and purchasing my perfect, white Veloster, I noticed how other customers were treated at the dealership. I noticed also that the dealership management supported and encouraged its knowledgeable and friendly staff to give each customer caring and excellent customer service. It was most impressive to see this completely customer-oriented caring at all levels of staff and management; very unlike many of the other dealerships I had encountered. As Joseph attended to the details of bringing my Veloster to St. Augustine, Dave, in the financial department, provided straightforward and clear explanations of all the financial aspects of the purchase. Along with his great people skills, sense of humor, and delicious sounding, exotic recipes, Dave made the financial part actually fun, truly a remarkable feat in and of itself!By Tuesday morning, my beautiful Veloster had been delivered to my front door.It was terrific the way that Joseph Cassata shared in the excitement of my quest for a car that I would love. We exchanged a plethora of fun, informative, and excited e-mails throughout the process and even after my Veloster was delivered to my front door. Every possible question that I had or any problem that looked like it might occur before, during, or after acquiring this stylish, yet wonderfully practical, car, Joseph was right there, answering questions and solving any possible problems right away. Thanks to his diligence, diplomacy, and willingness to go far above and beyond to help me locate the perfect car, a car that I could love for many years to come, I now am the proud, delighted possessor of an absolutely beautiful Veloster, the perfect car for me!Everyone that I met at the Hyundai of St. Augustine dealership was so nice to me, that I thoroughly enjoyed buying my car there. Even though I live in Daytona Beach, Im actually looking forward to bringing my car to this outstanding St. Augustine dealership for all of my Velosters servicing needs. The wonderful friendliness experienced when buying my car, the direct honesty of Joseph Cassata and Dave (in the financial dept.), the much appreciated savings made possible by a very cooperative dealership, in addition to the bargain 3-year maintenance coupon book purchased with my car, and the relationship of trust engendered by the excellent treatment I received from Joseph Cassata and the entire staff at Hyundai of St. Augustine, have convinced me to strongly encourage all my friends, colleagues, and acquaintances to go to the Hyundai of St. Augustine dealership for their next car. Add to that the absolutely free delivery service to my front door (over an hours drive south from the dealership), by friendly drivers willing to spend all the time needed with on-the-spot questions about my new car, what more could anyone ask?I have since utilized Hyundai of St. Augustines website for an immediate answer to a quick question. The readily available live chat was perfect! Demaris was the staff member on duty when I posed my question. He researched and answered my question quickly with the same warmth and friendliness that I experienced in person with this outstanding dealership.The multiple enjoyable and satisfying experiences that I have already had with Hyundai of St. Augustine and its outstanding staff have made this delighted, proud, new Veloster owner a very happy, new member of the Hyundai of St. Augustine family. Thanks to my superior quality experiences and the perfect car that Joseph Cassata found for me, I would not only rate Hyundai of St. Augustine the #1 Hyundai dealership in the country, but would also rate this dealership the overall #1 dealership in the country for attractive cars, great service, and wonderful staff! Diane Scot, MLISLibrarian

N

nant03

Dec 28, 2012

Star icon

I took my vehicle in for a full detail. They did a great job & it's always a pleasure when Debbie is my service advisor. I feel I can trust her in relaying any messages/concerns to & from the service department. Hyundai of St Augustine is the only place I take my vehicle for service or detail & so far they have never let me down!Thanks Everyone & Happy New Year!Nancy

P

Pcub65

Dec 28, 2012

Star icon

I purchased a new Elantra from Ronald Copland. Ron was respectful yet persistent. Most sales people are a pain in the arse. It is clear that your dealership has a view larger than the next sale. Engage the customer on a personal level. That is, cultivate a relationship that is real, and you will have a customer for life. Brilliant! I enjoyed the whole experience. Thank you. Paul Caughey

D

Dgoodless

Dec 27, 2012

Star icon

Easiest, most stress free vehicle purchase ever. Car delivered to my front door! Price was also lowest in the state. Would definitely buy from this dealer again.

MP

Mary Ponciano

Dec 26, 2012

Star icon

My husband "bird dogged" the 2 Hyundai dealerships in Jacksonville but the Hyundai dealership in St. Augustine just couldn't be beat. Great price and deals - they did all they could to make us comfortable as we arrived late and were tired. The paperwork signage went smoothly and I got the car I wanted. Our grandchildren (3 of them) accompanied us when we picked up the car and were thrilled with the "nerf" toy xxxxx they received so also, "family friendly." I bought my 2010 Elantra at St. Augustine Hyundai and came back to buy my 2013 Hyundai at the same location because after researching, we've found that the service, sales, people and price just can't be beat. Thank you so much - Mary & Vince Ponciano

SF

sheldon friedman

Dec 26, 2012

Star icon

ACCOLADES to Randy Selph, he has come through again with great service and follow-up. I leased a Sonata from Hyundai of St. Augustine two years ago and never once came to the agency. Randy brought the car to me in Ponte Vedra Beach and we did all of the paperwork business at my kitchen table.When I decided to lease the new Sante Fe Sport, Randy brought that vehicle to my home and let me use it for two days to make sure that it was what I wanted.Once my wife and I decided that the color was not what we wanted, Randy searched for the one we did want and made sure it was available and ready to drive away when we picked it up. Our experience with Randy has been beyond anything we could have hoped for, I now consider him a good friend and know he will be there if I need anything taken care of with the servicing of my new Sante Fe. David Mayfield was also extremely helpful and very professional with the paperwork that needed to be completed.Anyone needing a new or used Hyundai would be crazy to buy from anyone else.Sincerely, Sheldon and Rita Friedman

J

Johnpmflynn

Dec 26, 2012

Star icon

Straight forward deal. George did a good job from start to finish. He listened well and kept me informed and updated throughout the process. Courteous and professional.

J

jdrob9

Dec 24, 2012

Star icon

David Bunn provided excellent service. He arranged to have my Equus delivered to my home free of charge. This was especially impressive, given I live 5 hours from St Augustine. He personally came to my home to ensure everything went well with the delivery and to explain the features on the car. He followed up with a phone call the next day to ensure I had no issues.He collected my trade in from my home and gave a competitive price, even though he had not seen the car in advance.The price for my Equus was competitive, expecially when the 100,000 mile warranty was included.Lastly, your dealership was the only one in Florida to have the Equus Ultimate in stock in the color I preferred. There are no Equus Ultimates of any color at any dealer in South Florida. I learned of your delaership when I had Hyundai USA do a search for the Equus Ultimate in Florida.I would be happy to recommend your dealership at any time

2

2001wrangler

Dec 23, 2012

Star icon

The staff was friendly and helpful right from the start. It was truly the best experience I've ever had buying a car. Thank you to Hyundai of St. Augustine and especially Chris "Bird" Clark. I will certainly recommend this dealership in the future.

B

Bonniedorr

Dec 23, 2012

Star icon

We are so impressed with the St. Augustine Hyundai dealer! We took both of our 2012 Hyundais in for an oil change. They gave us the appointment on very short notice (wow!), and were so friendly and helpful. I had printed out a coupon for the oil change, and left it on the kitchen counter at home. I thought I would end up paying full price, but they said they would honor the coupon anyway. As it turned out, they discovered that I had 2, unused free oil changes that were part of my new car deal, and although that offer was expired, they honored it anyway! This wasn't something I remembered or asked about; they just did it on their own. I'm so glad that we bought our cars there!

VS

Vincent Saladino

Dec 23, 2012

Star icon

The service department has consistently exceeded my expectations with customer service, accommodating my schedule, and work has been completed in a timely manner. Debbie G. is a great asset to the service team.Vincent S.

T

tmorales0410

Dec 22, 2012

Star icon

Ms. Girdwood is very thorough in her work. She takes the time to explain everything and is honest about what additional work, if any, is needed on the vehicle. She does not try to sell work that is unnecesary so there is no pressure to buy what isn't needed.

K

Kazofeifa

Dec 22, 2012

Star icon

Very good, smooth transaction without the hazard of other dealer pushing you to a deal not convenience for the costumer,Joey was ready for us when we arrived and show us the perfect for our needs. Thank you

A

Alexal054

Dec 22, 2012

Star icon

Had a very good service! Will highly recommend to my friends & family! I have bought 2 vehicles from this dealership & will for sure come back in the future! Thank ya'll again! :)

LK

liliand ken

Dec 20, 2012

Star icon

One of the smoothest car purchases we ever made. Paul was very professional, informative, attentive and patient with us. The entire staff was extremely friendly and curteous. We would highly recommend Hyundai of St. Augustine to anyone who is looking for an new or used vehicle.

J

jennifermetzger

Dec 20, 2012

Star icon

Although I took my car to another dealership and also received great customer service, my car was not fixed and the service department did not take my complaint seriously. I opted to have my car towed to your dealership knowing I would have to pay. I'm so glad I did. Not only is Cheryl great at her job, she was kind and listened to my concerns. She did not rush me, kept me informed at all times, and she was a joy to deal with. I told Hyundai that even if I had to carry my car on my back to get it to your dealership, I would because not only was my car fixed this time correctly, Cheryl was awesome. Once again St. Augustine Hyundai, job well done!!Sincerely,Jennifer Metzger

J

jenkiba

Dec 19, 2012

Star icon

I have been buying Hyundai vehicle's for the last 7 years and would recommend to anybody you get a you get a quality car and exemplary service at St Augustine Hyundai

B

buyacargetacheck

Dec 19, 2012

Star icon

Salesperson Roosevelt "Rosie" Ramsubhag was a delight to work with. My initial contact through autotrader.com, for some reason, was not there when we showed up at the dealership to look at the used car. Rosie stepped in and happily showed us the vehicle on the longest and most varied test drive I have ever taken. It's unusual to encounter a salesperson who limits his chatter. I appreciated this because it allowed me to hear the car and pay attention to the things about the car that mattered to me. Rosie even offered to put the car up on a lift so that I could personally inspect the car from below. That was helpful. Yes, the car was not perfect despite a clean Carfax (new pinstripes on the rear door and an unhooked lock mechanism belied previous damage) but the price was right. Rosie's followup was also textbook perfect -- he even made a trip to the previous owner of the car to retrieve the 2nd key (which probably saved me $150). I made several phone calls after the sale about a mix up in the finance office that resulted in me not receiving my tag and title until after the temporary tag had expired. The finance office screwed up but Rosie, again, came to the rescue and expedited a resolution. That was refreshing. I also appreciated the personal response to my e-mails by the owner Andrew Difeo. The only negative (so far because I have not yet visited the service department) that I can think of is that although Hyundai of St Augustine does make good on their promise of a $30 gift card if you come test drive a car, they did not honor the free iTunes card offer that they made as well. I imagine that there is some kind of glitch in their autotrader.com marketing that is making two free gift card offers while they only intend on honoring one. Otherwise, I was happy to patronize a local St Johns County dealer, and this was a good one. I will certainly consider Hyundai of St Augustine first when I buy my next car.

C

cwpreston

Dec 19, 2012

Star icon

Best experience I've ever had at a dealership. My sales associate worked hard to get my business and beat two other competing dealerships handily. I'm a very happy customer.

R

rubindaniels

Dec 19, 2012

Star icon

I was looking to purchase a good, clean used automobile and I saw a 2010 Nissan Versa online at the USAA auto site. I contacted Hyundai of Saint Augustine and Mr. Glen Douse and I talked back and forth and finally we came to an agreement on price. I arranged to come in and pay for and pick up the car. I was surprised at the efficiency, respect and honesty of the sales team. There was no pressure and they honored the deal that we had made over the phone without hesitation. I told my son that this was the best dealership and car purchase I had ever made. Not only did they give me a full tank of gas but they made sure that everything was working properly on the car. This experience was so good that next summer when my other son graduates from college, I will return to Hyundai of Saint Augustine to purchase a car for him. I won't bother with any other dealership.

S

Shadowridge

Dec 19, 2012

Star icon

Very pleasant experience, no high pressure tactics. They make sure you are satisfied with purchase and answer all questions. Darryl followed through on all requests.

L

Leesevert

Dec 19, 2012

Star icon

Chris "Bird" Clark was a great guy to work with. I usually dread buying new vehicles but Chris was the easiest person I have ever worked with. The customer srvice was over and beyond what is to be expected before, during and even after buying our new veracruz. He was very knowlegable about the car, took his time and showed us every feature. I would strongly reccomend friend/family to buy from Bird.

D

dc1951

Dec 18, 2012

Star icon

Everyone was very friendly and seemed interested in helping, but with no pressure to buy. The whole buying experience was exceptional! You also have a great lineup of cars! Thanks, most especially, to Demetrius for being extremely professional and helpful.

V

vipmp49

Dec 18, 2012

Star icon

Ron was very easy going and it was a pleasure to do business with him. Although I had made up my mind what car I wanted he was able to show me an upgrade with the "limited"which I had not thought of. The process was very smooth. I picked the dealership because it is close enough to us to have our car serviced there.

R

roywedel

Dec 17, 2012

Star icon

everything was a good experience!!!!!!!!!!!!!!!!!!!!When I got there I was met at the door by Joey who I was meeting,but knew he was working with another couple and he immediately introduced me to Demetrius who treated me great and took good care of me...

M

magloiree

Dec 17, 2012

Star icon

This is my third purchase from Hyundai of St. Augustine, and this time around I purchased 2 cars from the dealership on Saturday 12/15/12, a 2012 for my wife and a 2013 for me.Joey Cassata is a low pressure salesperson who paid close attention to my desires and requirements. I had been communicating with him for a few days via e-mail, and I had taken the time to outline what I needed and knew I could afford.When we arrived, Joey met us outside before we had stepped out of our respective cars, and remembered me from my previous purchases with him. He proceeded to show me what was available followed by several test drives. By the time we settled on the cars we desired, the process went smoothly. When it was all said and done, we spent a little more than 4 hours at the dealership but it didn't feel that way.Kudos to Joey on his professionalism and customer service skills, I look forward to continuing to do business in the near furture with him and Hyundai of St. Augustine.Thank you.

M

mm4

Dec 17, 2012

Star icon

As always fantastic service from all. I would recommend to all who are looking forward to a new care purchase. Great value compared to other similar car models.

R

rumsfeld

Dec 16, 2012

Star icon

Fantastic service. Would definitely come back and recommend to friends. We were taken ahead of our appointed appointment time and was shown a comfortable place to wait with refreshments offered. We were not charged since the problem centered around our tires being underinflated causing the warning light to stay lit. Was very surprised and happy for the no charge.

S

Sandy0413

Dec 16, 2012

Star icon

I was very pleased with the salesman & the dealership in general with the entire process of the purchase of my car. The salesman was very responsive to my "out the door" price that I gave him and tried to meet it in every way.

G

golfshark

Dec 16, 2012

Star icon

Paul was extremely helpful and was a pleasure to work with. I throughly enjoyed this experience and look forward to continuing my relationship with this dealership and my new sonata. thank you.

J

JillHunter

Dec 15, 2012

Star icon

After researching all of the many possibilities out there, and knowing it was time to replace my 2008 SUV, I happened to be at the Hyundai dealership for a service check, and spotted the jazzy new VELOSTER! Not only did I luck out with finding a wonderful vehicle for my specific needs, I had the opportunity to experience the "Paul Smathers" treatment. Paul is not only knowledgeable of every detail - from the high-tech stuff to basic maintenance, he is a warmhearted, down to earth individual who made me feel at home and kept thing simple. My buying experience was also a pleasure thanks to the other staff members - management, finance and service. Thanks guys and gals!!!

D

dg14402

Dec 15, 2012

Star icon

I took delivery of a new 2013 Hyundai Santa Fe for my daughter last evening. I live in Jacksonville and did extensive research on dealerships within a 100 mile radius of Jacksonville that had a combined reputation of fair pricing and excellent customer service. I contacted St. Augustine Hyundai and worked with Shawn Michael Hays. During the entire transaction, I found Shawn to be the consummate business professional: quick and accurate responses, aggressive pricing and absolute assurances whenever needed in order for me to feel 100% confident that the deal would be a smooth and positive experience. I had the option of purchasing from local dealers, looked at several competing models and had numerous pricing quotes. Nothing came near the experience I had at this dealership, and this was my 54th car purchase. I can honestly say that dealership left me, my daughter and my wife with the most positive overall impression I have ever had on any big-ticket purchase. Everyone at the dealership was courteous, friendly and professional at all times. Shawn even stayed late on a Friday evening to accomodate our schedule. I'd recommend Shawn and the dealership to anyone interested in a greal car-buying experience.

N

ndevona

Dec 14, 2012

Star icon

couldnt be happier,great experience!!!kyle was the salesman,i had him looking for a xg350l for me,he found one and kept me in mind. he called me as soon as he found it. i bought the car as soon as i saw it..heis a great guy..the whole experience was great

J

jnfl93

Dec 12, 2012

Star icon

WOW - what a great experience! Did all the dealings over the internet (including the trade-in) on Dec 1, 2012. Set a time to pick up the vehicle on Dec 2, 2012. Was in and out of the dealership within 90 minutes. Dealings with both Paul Smathers & Randy Selph on the internet. Both were great and professional. Dealings with Randy Selph (sales) and Eddie Brooks (finance)when we went to dealership. Again, another good experience with these two individuals. Randy has followed up by phone to ensure we are happy and to see if we have any questions or concerns. Would highly recommend this dealership and well as these individuals.

G

gregannucci

Dec 11, 2012

Star icon

This was my second purchase now from Hyundai of Saint Augustine. The first experience was so pleasant as opposed to other dealers in the area that I gave them first choice to do repeat business. I was not disappointed, in fact I was not even expecting the level of service I received from them. I spoke with my sales rep (Joey Cassata) a couple of days prior to my appointment and he asked specifically what I was looking for. When we spoke he had the car I wanted but not the color so I thought I would settle for my second choice. A few days later when I went to my appointment the exact car and color I wanted just happened to show up that morning (yes, I realize it was no coincidence). The price was more than fair, the amount of time spent doing paperwork was minimal and before I knew it I was on my way home with the car I wanted.That is the level of service that will keep me going back to Hyundai of St. Augustine when I am ready to purchase again.

A

anspreen

Dec 11, 2012

Star icon

This is my 4th Hyundai, each of which has been a great car. The price is great and the quality is superb. I had a minor problem with a coating rubbing off my leather steering wheel, and they just put a whole new steering wheel on! Brenda (I think) and the other lady working in service are superb. I get a free wheel, then a car wash and vacuum.Then, to top it off, I get this debit card for Hyundai 'misstating' the MPG...really cool, and totally unnecessary (besides, I get the mileage they said I'd get!).I'm Hyundai for life, and St. Aug. Hyundai is the best.Allan Spreen

B

blps12

Dec 11, 2012

Star icon

We spent a month searching for a used vehicle to replace one that had been rear-ended and totaled. Went to a lot of dealerships in St. Augustine and Jacksonville. Salesmen were basically playing the same old games. Found a car on autotrader.com that was at Hyundai of St. Aug. Went in that evening. Glen was our salesman. He was very friendly, helpful, easygoing. No games whatsoever. He was very informative and made sure we understood everything. Best salesman we had dealt with in our month-long car search. Gave us the price we saw on the internet which was great. Went back the next day to complete the paperwork and drove off with the car. Glen was very professional. When we are ready to buy our next vehicle it will definitely be from Hyundai of St. Augustine.

J

jmoricle

Dec 10, 2012

Star icon

Purchading a car has never been a fun, wonderful experience.... but Hyundai of St. Augustine more than changed that experience for me. I started looking and talking to different dealers about 2 weeks ago. Found the car that I wanted and then called the St Augustine location. Randy was incredible. Gave him all tne information that I had on the car, he called me back in less than 30minutes, had prices and then we started with the purchase. He then called me back and upgraded the deal from a GS to an SE for the same price. THey gave me the most money for my 2004 Kia that I was trading in..... Saturday, when I went to get my new car, my friend and I were talking on the way down and I figured there would still be some haggling going on.... what a pleasant surprize.... parked, Randy introduced himself, handed me the keys to my new 2013 Hyundai Accent SE, said take it for a ride.... came back, meet with Eddie, signed the papers.... and bam...the car was mine. In and out in little of an hour and a half. Everyone was very pleasant and helpful. This was the BEST car experience I have ever had.... I will continue to go back to St. Augustine Hyundai and they now have a loyal customer. I will be referring everyone I know to them... Thanks to all the staff.

K

kpadron

Dec 10, 2012

Star icon

We have bought several new cars over the years and this experience was absolutely incredible! Hyundai of St. Augustine was extremely fair with our trade and priced our new vehicle competitively. No games, no hassles, no frustration. They are a pleasure to deal with and far exceeded our expectations. As we left, I found myself thanking them! They welcomed us into the Hyundai of St. Augustine family and that pretty much says it all - it was like buying a car from family!Do not waste your time any where else - they are the BEST!!!!!

D

donnamaesartin

Dec 8, 2012

Star icon

George was great to deal with !!! I really appreciate his approach, his honesty and the way he worked with me made my first visit there at St. Augustine Hyundai a pleasant surprise for my husband and me. I will recommend all my friends and family to "GO SEE GEORGE" !!!Thank-you George

M

munns23

Dec 5, 2012

Star icon

I just wanted to let everyone know what a great buying experience I had at Hyundai of St. Augustine. They exceded my expectations. I was contacted by Joseph Cassata, after inquiring on the internet. He was very helpful and the sale was the best experience I have had in buying a car. I would recommend them to anyone.

F

frdavid

Dec 3, 2012

Star icon

very happy and satisfied with the overall service and courtesy of all the staff. very clean facility and a very good overall experience. the estimated time of the visit and work was right on schedule

J

Jholt10

Dec 3, 2012

Star icon

Ronald Copeland did a great job as our sales person. He was very up front and honest throughout the whole process. He was friendly and answered all of our questions. Jimmy came and checked on us multiple times to make sure everything was going smoothly. My wife and I were extremely impressed and would highly recommend Hyundai of St. Augustine to anyone looking to purchase a new or pre-owned car.

T

totopc

Dec 3, 2012

Star icon

First service performed on the vechicle which included a recall update and complimentary wash and vacuum. It was completed efficiently and I am very pleased with the services performed.

A

ashlieheeter

Dec 2, 2012

Star icon

I was very pleased with the sales rep, Ronald Copeland, and the sales manager, Wade Wahy. I feel they both went out of their way to make sure I got the car I wanted at the price I wanted. Thank you both very much! :)

L

Laollier

Dec 1, 2012

Star icon

My first oil change on my new 2013 Elantra Gt was performed. Everything went smoothly. everyone was very friendly and helpful. It is always a pleasure dealing with the staff at St. Augustine Hyundai.

VH

Vernette Holmes

Dec 1, 2012

Star icon

The best experience we have ever had buying a car. Everyone is is very friendly & appear to be happy with their jobs. They make you feel very comfortable & no pressure is applied. Love our new Sonata.

JC

JIM CURTIS

Nov 30, 2012

Star icon

Everyone I have worked with at the dealership has both knowledgable and friendly.My purchase and initial service have been as I would expect , without a glich. Mynew Sonata has been a pleasure to drive. Thus far very positive experence.

1

1HappyHyundaiOwner

Nov 29, 2012

Star icon

I recently purchased my 2010 Sonata from Hyundai of St. Augustine, and am very happy I came to these guys. I called the Service Dept. on Wednesday after work, because I had a slow leak in my right front tire.I was hoping they would be able to look at it that day, because I didn't want to keep putting air in it on my way to work. I'm sorry, I can't remember the Gentleman's name who took my call, but, he was able to squeeze me in right away. When I arrived, the Service Advisers really go out of their way to make me feel comfortable and are eager to solve any issues I may have. The tire was repaired, and I even got my Sonata washed, and was on the road in about an hour. Excellent service by a well run organization. I give these guys six stars, out of five.Bob Hammon904-671-5377

H

heidhar99

Nov 28, 2012

Star icon

This was the best car shopping experience I ever had in 30 plus years. I did my homework on line on the car i was looking for. Hyundai of St. Augistine was my second hyundai dealership to visit. It should have been my first. Everyone I met from the time i got there til the time I finished making my purchase were very kind and made me feel very comfortable. I will recommend anyone looking for a hyundai to go to St. Augustine and they will not be disappointed. When I left the dealership every question and concerns were answered. I am now a very proud hyundai owner. Thanks again.

T

topgun2761

Nov 28, 2012

Star icon

joe is very knowledgeable about the vehicle , the different products in each vehicle and willing to go the extra mile to meet and work with you. I highly recommend him.

L

linmart1

Nov 28, 2012

Star icon

I couldn't be happier with the service and especially with my salesman, Kyle Showalter. What a nice young man! Kyle was so patient and made sure that I understood and was comfortable with every aspect of my new car purchase including the technology package. It isn't often these days that one leaves an establishment with the feeling that I left that dealership with, knowing that I had paid a reasonable price and feeling comfortable that I was in good hands and could reach Kyle for any further information I needed. I truly hope that Hyundai of St. Augustine realizes what an asset the is to their company!I would definately deal with this dealership again and will recommend it to anyone interested in a new car purchase. I am happy to drive from Bradenton, Florida to deal with Hyundai of St. Petersburg. Afterall, they have Kyle!

M

myss85pryss

Nov 28, 2012

Star icon

This dealership is awesome, Ron was very friendly and professional, even with my husband being stationed in Italy the entire process was very easy and hassel free! I will definitely be referring friends and family here in the future!-Heather

M

markpeirce

Nov 27, 2012

Star icon

3rd visit to Hyundai St. Augustine, 3rd new vehicle. Demetrius and Jimmy are a pleasure to work with, stress free and easy going. We've recommended them several times and always receive positive feedback.

S

Sapounds

Nov 25, 2012

Star icon

We had a terrific experience with Demetrius. He was able to get us the vehicle we wanted in the color and model we requested. He also worked with us on the price without us even being in the area. Demetrius helped make this the easiest car buying experience I have ever had!

M

meycher

Nov 24, 2012

Star icon

I was impressed by the 1)Internet coverage which made gave me a contact to meet at the dealership (Kyle) and that he had information about my situation before I arrived 2)the help Demetrius gave me regarding looking at different vehicles, features and driving my new car 3)the efficient manner that Kyle helped me picking out my vehicle and options I had plus showing me how to use all of the car features. I never felt pressured,but instead the feeling that Kyle was listening and astute to my needs. He is a very professional young man and I could not have asked for any better service. The experience turned my "Black" Friday into a Green" Friday - I never thought I would walk out the door with a new car and all my needs cared for. Congrats to the great team you have at St.Augustine Hyundai - You have converted a long time Acura customer into a new Hyundai customer!

G

Gstrangos

Nov 23, 2012

Star icon

Joey did an amazing job with my new car. I felt confident that he was going to help me get what I wanted in the new car at the best price. He was extremely attentive. I would recommend him to anyone looking into getting a new or used car. Joey was very informative and new all the details about the car and worked hard to find me the car I wanted. Great Job and thank you so much!

1

1HappyHyundaiOwner

Nov 23, 2012

Star icon

I began my experience with Hyundai of St. Augustine by e-mail. All the inquiries were answered almost immediately, by Chris Clark. I gave him my "wish list" of vehicles I might be interested in and he promptly responded with several links to cars that met my parameters. We arranged for a meet, to check out the vehicles. Bird was extremely passionate about his role in making my car purchase as pain-free as possible. He's very friendly and easy to talk to. I explained my financial situation, and he reassured me that he could help me. He showed me a 2010 Sonata that was awesome, I loved the car at first sight. Bird and his teammates worked their magic for a couple hours, and today I am an extremely happy owner of a B-E-A-utiful 2010 Slate Blue Sonata. On Thanksgiving I took the Sonata to Kingsland Ga., to be with two of my Grandsons, and the car handled great, very happy to have found Hyundai of St. Augustine and Bird.Bob Hammon904-671-5377

A

ace5high

Nov 22, 2012

Star icon

This is a followup to my previous review... Customer service was a little slow to handle some financial issues but that aside I was reasonably happy with my experience here. I love my new car and so far it has been great. Prices were fair and straightforward. I would purchase here again in the future for my next Hyundai's.

K

Katie5987

Nov 21, 2012

Star icon

She was very friendly made non business conversation made me smile/laugh very thourough knowledgable and efficient. I would recommend this dealership ten times over as I already have it deserved every award it has received

C

CJPress

Nov 20, 2012

Star icon

We had a great experience at Hyundai of St Augustine. We contacted Darryl because we had a recommendation from a friend how they gave great service and good prices. We have busy schedules and he was great at quick responses both over the phone and by email. We got a great deal on our car and everyone we met at the dealership was very helpful and nice. I felt very comfortable while at the dealership and during the entire process. We would recommend them to anyone buying a car.

B

bstern

Nov 19, 2012

Star icon

Joey was very polite and not pushy about our visit. We have been looking off and on to purchase a new auto for the past three years. We visited your dealership about a year ago and was not impressed with the sales person. This visit was a drive by and lets see what they have in stock. The combination of the right auto and sales person sealed the deal. I believe if we were hard nosed people and shopped around we might have gotten a little better price. But again, right auto, right sales person, we decided to purchase. I did want to have a tow package but they wouldn't throw it in nor offer to split the difference. Had they done that, we would have given a 5 on the price.

M

miguelito18

Nov 19, 2012

Star icon

Glen was very friendly and not pushy. Since the moment I walked through the door I was treated great. O felt that they were trying to help me and not to force me to buy. The business manager (David Mayfield) was also very helpful.

B

Bilalx00

Nov 17, 2012

Star icon

Mr. Glen was very friendly and very nice well explaining person Thank You so much. Hyundai of St. Augustine is the best place to star of getting your car great people and great place to buy a car. HYUNDAI ROCKS :)

D

davecptatc

Nov 17, 2012

Star icon

It is a pleasure doing business with Hyundai!!! This is our 2nd purchase in 1 year and 3 days! We love your cars, they are well made, body style looks great, price is great and they have all the latest bells and whistles. Joey has been a wonderful business partner. We met him over a year ago when we were just looking, he remained patient with us through both buying experiences and never put pressure on us to buy. His patience and integrity made us a repeat customer! We look forward to doing business with him again!Happy Thanksgiving to all at Hyundai!Dave and Nan Charland

D

drbdiliberto

Nov 16, 2012

Star icon

My experience with Hyundai of St. Augustine was excellent! Joseph Cassata came in special to meet me, as he was in training that day. It was urgent that I bought a car immediately, and he and Eddie worked diligently on trying to find me a car that best fit my needs. There was a used car there that worked out perfectly, and they came up with financing that could not be beat! I was out of the dealership in just over an hour with everything completed. I could not be happier with the car and the service that I received, and I would recommend this dealership and Joseph to anyone who wants to buy a car! I am extremely grateful to both Joseph and Eddie for making the experience so great!!!

M

mlarson2012

Nov 16, 2012

Star icon

Darryl was great to work with and worked hard to get the best deal completed for us. He took the time to understand our needs and kept in touch with us through the whole experience. We look forward to a great new relationship with Hyundai of St Augustine and working with Darryl again in the future!

R

ronasterling

Nov 16, 2012

Star icon

The price was right and Rosie was a pleasure to work with. My car was delivered to me in West Palm Beach. I just wish we lived closer to your service department.

W

WWoodard

Nov 14, 2012

Star icon

Hyundai of St. Augustine's buying experience is exceptional. From having the vehicle of interest ready when I arrived, an extremely knowledgeable sales staff to a speedy F&I process, there is no other score you could give this dealership other than a 5.

V

vinals

Nov 13, 2012

Star icon

On Sunday we stopped to check when the 2014 Sonata's were coming out and Andrew DiFeo and Joey Cassata gave us such a fantastic deal to buy the 2013 Sonata that we traded in our 2011 Sonata. As it was Sunday and there was no one available to drill holes in the front bumper for my front plate I had to return on Monday. I went back without an appointment and Debbie Girdwood had me out in fifteen minutes. This dealership is so good that I never go to another dealer to check prices and this is my 5th Hyundai.

A

Abaiardi

Nov 12, 2012

Star icon

Great customer service. George is very professional and pleasant to deal with. He answered all my questions and concerns clearly and with a smile. I am very satisfied.

0

00kelso

Nov 11, 2012

Star icon

Great service.... Not just trying for a sale! Talk to "Bird", he's a great guy and is there to help "YOU" not himself, and won't rush or push. Love my pre-owned!

J

jbenedick

Nov 11, 2012

Star icon

We found a used 2007 Hyundai Accent online. After coming in and meeting David Bunn we test drove the car and my wife fell in love with it. Unfortunately we couldn't work out the numbers immediately. However, after a couple of days of back and forth phone calls we made an offer and Hyundai accepted. With our purchase we also receive two free oil changes which is just icing on the cake. David, was great work with. Not hard sell or annoying but really a pleasure. Thanks for the excellent service. When I have the cash I'll be back to pick up a Genesis.

K

KMM47

Nov 11, 2012

Star icon

Fantastic Dealership It was a pleasure to buy my car there - No pressure at all. I would definately refer a friend to Hyundai St. Augustine

RL

Rosemary Lagana

Nov 8, 2012

Star icon

After visiting competitors showrooms & feeling stressed because the of pressure, I went to Hyundai & met Paul. With the patience of a Saint, Paul made my car buying experience one of fun, excitement and in the end pleasurable. Everyone at the dealership has been friendly and extremely helpful with all my questions. After weeks of testing each car numerous times and never feeling like I was wasting anyones time, I am now a very happy & proud owner of a new Sante Fe Sport. I would highly recommending Paul Smathers & Hyundai of St. Augustine to everyone.

T

Tradug2000

Nov 8, 2012

Star icon

We have bought cars through many other dealerships this one by FAR exceeded our excpectations! They went above and BEYOND what we could ever imagine and is definitely setting the bar high!

H

hilchas

Nov 7, 2012

Star icon

Previous dealing with Mr. Selph plus the recent one confirmed to me that Hyundai of St. Augustine is the place to go for your auto needs.Mr. Selph is very professional and knowledgeable about the product he sells, plus being very pleasant to his clients.Mr. & Mrs. Charles Radomski

J

jessica.nichole.56

Nov 5, 2012

Star icon

I visited many dealers, both Hyundai and other dealers and Paul and the rest of the staff at Hyundai of St. Augustine were far superior to any of the other dealer I visited. Paul was very knowledge about the car I bought and he made me feel at ease during the entire process. I couldn't have asked for more. Great Service and very Friendly. I will be recommending Paul and St. Augustine Hyundai to my friends and family.

S

shirley.carver.503

Nov 5, 2012

Star icon

on saturday november 3rd i used the internet to look at a hyundai sonata hybrid. joey cassata contacted me and spent no less than half an hour on the phone and internet with me answering my questions and giveing me information that i did not know. i looked at different cars on other lots and looked at more options so i could bring the cost down. i found a vehicle on sale which would fit our needs. i recieved a call from joey and he convinced me he could meet those terms plus get me into a hybrid, which i was interested in for economy etc. to say joey is an extremely knowledgeable employee with patience, understanding, and extremely helpful is an understatement, since i knew nothing when i first started about hyundai. friends had purchased a sonata and the couple love theirs.the financeing part was handled very quickly by jimmy feliciano while i was on the phone with joey. my husband and i test drove the car the next day on sunday 4th of november. we purchased the vehicle and drove it home that day.so thank you to joey,jimmy and eddy brooks. a very helpful,friendly, thoughtful team. employees thanks again for helping us get back on the road with comfort,style, economy and safety. we are very pleased with our new sonata hybrid. sincerely shirley carver

A

aehorney65

Nov 5, 2012

Star icon

The Hyndai St Augustine dealership is highly recommended. They are always courteous and accommodating to the client and make the ease of getting auto serviced a priority.

L

lindadarden

Nov 5, 2012

Star icon

Excellent service with excellent people-what a perfect slogan. I was also very impressed with the new waiting area and beverage and snack counter. It was a very favorable experience and I was also able to get in a quick visit with Paul Smathers who sold me my Sonata. Keep up the great work!

P

patnolan

Nov 5, 2012

Star icon

Enjoyed the experience. The sales person was knoeldgable and egar to help review the products. Jimmy was very helpful in answering the cost and finance questions. I did not like having to write this portion of your survey.

P

putnamlucy2

Nov 5, 2012

Star icon

This was my second trip to the dealership from Flagler Beach for routine service. I do not know the names of the people in the Service Department, but they were all extremely friendly and accomodating from the time of making the appointment to the end of the service check-up. I had a tire pressure light on and that was taken care of. YOU HAVE IMPROVED YOUR WAITING AREA!!!!!! What a difference! So much more space,clean,nice art on the walls, drinks, large TV. It completes the front of the dealership, now every thing is spiffy, sharp looking.

R

rlhpd862

Nov 4, 2012

Star icon

They made the transaction very easy.We are returning customers and will continue to be one.We had the same salesperson each time -Great salesperson

TV

Thomas V. Callahan

Nov 2, 2012

Star icon

I have purchased more than a dozen new vehicles and have not experienced such a professional and positive event as I did when I purchased this vehicle at Hyundai of St. Augustine.

M

Marandden

Nov 2, 2012

Star icon

Had my first problem with my car which is still under warranty. Dealt with both Cheryl (mainly) and Debbie. Both were very professional, helpful, and responsive. Very pleased with my service. I have never been disappointed either with my vehicle or my level of service at your dealership. Thanks for having such great service advisors.

P

polochg

Nov 2, 2012

Star icon

The service I received at this dealership has proven to be superior when compared to other companies I have dealt with during my many years of automobile ownership. Customers are treated respectfully, fairly, and find that it's the follow through that makes the difference. My thanks to Joe King and his team for keeping me safely on the road. I appreciate your efforts.

J

JCLARK791

Nov 2, 2012

Star icon

FROM THE MOMENT I DROVE ON TO YOUR PROPERTY AT HYUNDAI OF ST. AUGUSTINE I WAS GREETED BY SHAWN HAYS. I HAD SUCH A AWESOME EXPERIENCE. I TOLD SHAWN WHAT I WANTED AND HOW MUCH I WANTED TO SPEND AND WITHIN MINUTES I BOUGHT MY NEW 2013 HYUNDAI VELOSTER!!! LOVE IT! I WOULD HIGHLY RECOMMEND HYUNDAI OF ST AUGUSTINE. NO PUSHY SALESMAN, JUST VERY PLEASANT AND NON STRESSFUL!!! WORTH THE DRIVE AND I WILL DEFINATELY BE BACK AND I'VE ALREADY TOLD ALL MY FRIENDS, CO WORKERS, FAMILY.THANKS AGAIN SHAWN HAYS!!! YOUR AWESOMME!!JANICE CLARK

C

coombs37

Nov 1, 2012

Star icon

While stopping at the Hyundai dealership to simply get an oil change for my 2011 Hyundai, the last thing on my mind was trading cars. As I strolled through the lot while waiting for service on my car I met Daryll Clark and we discussed Hyundai's. I had owned four of them and had never had any problems. I was especially impressed with my 2011 Sonata SE. The car was beautiful and evoked many positive comments from friends and even strangers. Daryll suggested that the low mileage and beautiful condition of my present car might work to my advantage if I would allow him to run some numbers. After consulting with him and sales manager Wade Wahy I was convinced to make a trade I had never anticipated. No pressure was exerted, just a logical economic discussion. I am very happy with the deal and the professional conduct of the management and staff. I expect nothing but continued excellent performance from my new Sonata SE, as I have with my four previous Hyundais.

D

dclc

Nov 1, 2012

Star icon

First of all I just want to say that we always dread going into car lots looking at the cars due to the pushiness of the salesmen. George on the other hand was wonderful from the first moment he introduced himself. He was kind, helpful, considerate and patient all these qualities made him a wonderful salesman. When we found the car that we wanted and George came back with the paperwork of final price less our trade in for our car, my husband negotiated the price. George handled that very well because he was not only looking out for the company but he also made us feel he was looking out for us too. So thank you George, God has blessed us with not only getting to meet you but also with a great car at a great price. I would like to add that my husband thought that the gentleman handling the paperwork and warranty at the end of our transaction was also very kind and helpful. Hyundai of Saint Augustine you have a great team working for you. Respectfully, Doug and Lynn Cleaver TN

D

dlindsey93

Nov 1, 2012

Star icon

As soon as I arrived at Hyundai, I was greeted by Roosevelt. I test drove my car and then Roosevelt sat down with us and helped get everything ready. Roosevelt was great and really knew about Hyundai. I'm glad I had such a great experience, he and also your finance team was great. I will be happy to recommend you all to my friends and family. I am very happy with the service and of course, my new car!!! Thanks so much!

D

davestud

Oct 31, 2012

Star icon

This was my first service and was complementary. The people I dealt with were very helpful and friendly. I chose to wait while my vehicle was serviced. The waiting room was comfortable and provided reading material and a television. I had some of the complementary coffee and it was very good. The service was completed in the time I was told it would, and they did a better than expected job of cleaning the interior and exterior of my vehicle. I will be bringing it back for future service there, and will highly recommend it to my friends.

T

tomcusa

Oct 31, 2012

Star icon

Great dealership from sales thru service and follow up. Over the years the consistency of the Hyundai products has also been excellent.This is the dealership one stops by just to say hello to the various people I have dealt with over the years.

JC

james cooper

Oct 31, 2012

Star icon

Had a great experience working with demetrius and kyle, both were pleasant and cooperative to work with. The length of stay while negotiating was good about 2 hours. Had to come back for a couple of items and that went smooth as well. I would definitely refer this dealership to a friend and I would purchase another vehicle at this dealership in the future.

JB

John Burnsworth

Oct 31, 2012

Star icon

I hate the new car "buying experience" that most dealerships put you through and had started the process with a competitor when my son said I should call Darryl at St Augustine, Hyundai.I did so and was pleasantly suprised from the first call on. They redefine the traditional sale and make it easy and pleasurable to do business. I went to see them and purchased the car at a better price than the other dealer had given me after 3 hours. If you want to experience a better way to shop for a new car call Darryl at St Augustine Hyundai.

GM

Grisselle Matos

Oct 30, 2012

Star icon

All the empolyees here made the shopping experience very comfortable by providing a no pressure friendly comfortable environment I would recommend to friends and family

K

Kumsch

Oct 28, 2012

Star icon

I have three Hyundai vehicles . I traded once In for a new Tuscon Limited today. I dealt with Andrew Defeo, and Joey Cassata. They were very helpful and accommodating.I would recommend this dealership to anyone, They are the greatest.

R

RSWANN

Oct 28, 2012

Star icon

BEST CAR BUYING EXPERIENCE I HAVE EVER HAD! JOEY WAS VERY HELPFUL, HE KNOWS THE PRODUCT AND HE WAS VERY AWARE OF WHAT OUR CUSTOMER NEEDS WERE.

A

augdawg

Oct 27, 2012

Star icon

This was the best car purchasing experience I have ever had. That includes arranging finance with the finance director. I have bought many cars and it is an activity that I don't look forward to but this dealership was different. They really listened to me. I got the car I wanted at a price that was reasonable.

R

robertro2

Oct 26, 2012

Star icon

this is our second car from Joey Cassata we got a 2011 Sonata in 3/9/2010,this was a great car and now we got a 2013 Tucson GLS our trip home from the dealer was a good ride,let us hope for many more good rides on this car(Tucson)...Joey told us all about this car and set up my wifes phone like he did on our Sonata...we will be back again when its time to trade it in....

G

gthulin

Oct 26, 2012

Star icon

My wife and I had heard many good things about St.Augustine Hyundai but were overwhelmed by the attention and friendliness from everyone we came in contact with... This was especially true of our salesman (Joey Cassata)...Not only did he demonstrate a through knowledge of his cars but he seemed truly interested in us as people..This was topped off by Joey spending over an hour trying to get us to master the intricacies of our car's many features....He then encouraged us to come back with questions and even gave us his telephone number...We were both truly charmed by him and will certainly recommend Joey (and St. Augustine Hyundai) to our friends...George and Jean Thulin

M

mariegoldy

Oct 26, 2012

Star icon

Ron was very pleasanr. No high pressure, just totally listende to what we wanted, answered all our questions, and found us good deals. On top of it , he had to deal with my husband , myself, and step son.We all bought cars !!!!

C

caylors

Oct 25, 2012

Star icon

Demetrius Davis was very knowledgeable about all aspects of our new Genesis. His delivery of our vehicle was professional and smooth. Jimmy Feliciano was also very helpful in negotiating our purchase agreement. We would be happy to refer anyone looking for a Hyundai vehicle to Hyundai of St. Augustine. Regards, Steve & Barbara Caylor

D

dmanlove

Oct 25, 2012

Star icon

This is our fourth Hyundai purchased or leased from Hyundai of St. Augustine. Each has been a very satisfying, non-stressfull negotiation resulting in a reasonable buyer/seller experience for both parties. Andrew DeFeo has played an instrumental role in each transaction and we've enjoyed the personal touch he has added to our car-buying experience. Joey Cassata handled our sale and his professionalism minimized the time and paperwork hassle often associated with a typical new car purchase. I wouldn't hesitate to recommend Hyundai of St Augustine to anyone looking for a satisfying car buying experience.

M

Melik

Oct 24, 2012

Star icon

The staff was very friendly and made sure I was well taken care of.George Aflleje made sure I was aware of many features in my car and gave me great information to make a good decision for a new purchase.Eddie Brooks was also very helpful during the purchase process. He did a great job setting up an appointment for me so Hyundai could apply a xylon coating to my new car, and even set up a loaner car for me so I didn't have to wait at the dealership!I had a great experience at St. Augustine Hyundai and have recommended them to a few people already!

T

tdelaney

Oct 23, 2012

Star icon

I highly recommend this dealership. This is my third vehicle I have purchased from Hyundai St Augustine.The entire team continues to excel my expectations. Joseph Cassata is the most professional Automobile Salesperson I have ever worked with. Before he presents a vehicle, he asks about my needs in a vehicle, driving habits and how long I anticipate keeping the vehicle. He then presents many options within my target budget. The true test of the dealership is I continue to purchase and recommend the dealership. In the past i have never purchased a second vehicle from the same dealer. I have been dissappointed with the vehicle, warrenty, service department or a number of other items. My satisfaction continues to improve after I drive off the lot. Follow-up telephone calls, service department team members, car wash after every service, taking care of warrenty items. The entire team is focused on the satisfaction of the customer. I have purchased 15 vehicles in my lifetime and can not say this about my other experiences. I am telling all who read this survey, drive to this dealer. It is worth the drive if you live in West Palm Beach, Orlando, Tampa, Daytona Beach or Jacksonville. Without hesitation I recommend Joseph Cassata and Hyundai St Augustine

R

rachel.u.branch

Oct 22, 2012

Star icon

Great dealership and great car! I have been looking for a 2013 Hyundai Santa Fe sport since June. David kept me up to date on when they would be arriving and when he got in the exact one I was looking for. Thanks again! Love my new car!

B

barbabel

Oct 22, 2012

Star icon

Kyle was upfront on everything about the price and value. He wasn't the typical salesman. He wasn't pushy and respected what I had to say. He listened as well.

I

intercepter47

Oct 22, 2012

Star icon

My wife does not like to go "car shopping" as she has had bad experiences with pushy sales associates and then general managers wanting to get her into a car anyway possible. With that in mind, the previous day I had sold my car and we were going to the Hyundai of St. Augustine dealership as we researched and compared prices, quality, etc. of various vehicles on the internet and checked out Kelly Blue Book and Auto Trader.com.We met Ron Copeland as we pulled in and for some reason, maybe a sixth sense, I knew I could trust this man's word and that he would ring "true", something I picked up in a philosophy class in college. We were only buying a car for me but as the day grew long, he went way out of his way to deal with my wife and found a black 2013 Sonata for her. I called my son to come down and informed Ron and the finance person, who's name I cannot recall and my apologies, that he has had a run of bad luck, and if they could help him out.To make a long story short, we wound up buy 3 cars on Saturday ! When the owner of this dealership, Mr. DiFeo, comes out personally and welcomes you to the "family", that is something special.The qualities of the car we chose, we knew going in. The professionalism, the warmth and efforts that were extended to my family and myself, are beyond anything we could have ever thought we would see and feel from a car dealer and its associates.The cars are quality but the people of the Hyundai of St. Augustine, impeccable in every detail. Greg Davis14576 Cardington CourtJacksonville, Fl. 32258904-262-7937

H

HarrietFritts

Oct 21, 2012

Star icon

Absolutely every person we came in contact with was knowledgable, friendly, and helpful. The sales representative fully covered the owner's manual, and made the time to answer all of our questions. The finance director patiently explained all paperwork and made the process painless. The dealership owner met with us personally and welcomed us into the Hyundai family. We can't remember the last time we had such a positive experience when buying a new car.

C

captaintonyl

Oct 21, 2012

Star icon

Nice atmosphere with kind staff. Handled service on time and on a timely basis. Enjoy working with this dealership. Everything was explained before, during and after the service.

B

bhart4660

Oct 19, 2012

Star icon

I have never been so offended by any service provider I have ever dealt with in my life. I have asked to speak with Andrew Defeo the GM and was told he did not want to talk with me or my wife about our concerns about the sevice problems. To this date I have yet to speak with him. I conclude that customer service is NOT a priority to this dealership and customer satisfaction means little to nothing to them. This is a direct reflection on Andrew Defeo and his inability to discuss with a customer any problems within his organization and to improve quality based on those results. I would not recommend this dealership to anyone in the future because any organization which does not constantly and consistently strive to improve their processes is doomed to constantly and consistently fall short of consumer expectations.

C

csmetts

Oct 19, 2012

Star icon

Debbie was very friendly and helpful and my vehicle was serviced in a timely manner.Saw Paul, our salesman, very nice person and always remembers me and calls me by name. Also, didn't mind the waiting with the new waiting room.

R

robiadt

Oct 19, 2012

Star icon

I contacted Paul Smathers about the type of vehicle I wanted and he worked emphatically to find it. When he was unable to locate the interior color I wanted, he immediately gave me an alternate vehicle which turned out to be better than expected.Paul walked my wife through the inner workings of the vehicle which was a great help. He provided excellent service.

HL

H. Lee Harrison Jr

Oct 19, 2012

Star icon

I have purchased many vehicles during my lifetime including cars, trucks, and suv's.at many dealerships in the states of Florida and New Jersey. This was the best dealership that I have ever dealt with. There was no hassle at all. All the people from the salesman, sales mgr, finance, and service mgr were the best and very professional. I would highly recommend this dealership.

J

johnsonem59

Oct 17, 2012

Star icon

Randy, as always, was excellent. In spite of some issues during the financing, the team was able to get us the car we wanted for the price we wanted to pay! this is our third purchase from these guys and we will be back for a 4th, I'm sure

O

orrnpat1

Oct 17, 2012

Star icon

Paul Smathers as usual was awesome. He helped us November 2011 with a 2008 Vera Cruz. He was able to get us financing when I truly did not think it was possible. We had acar accident with this car and insurance company totaled it. I LOVE THE VERA CRUZ. We BOTH walked away from the wreck. We were battered and bruised but no fractures. We returned and Paul got us into a 2011 Black Vera Cruz Limited.(Jimmy's prior car) Beautiful car and I feel So safe. Thanks again Paul for your kindness and caring attitude. You are an asset to the dealership and they should give you a raise (or more paid time off) Les and Pat Francis

L

letheridge

Oct 15, 2012

Star icon

After having a horrible experience at Hyundai of Orange Park earlier in the day, we were so happy to drive down to St. Augustine and find your dealership. Everything was upfront, the process was quick, and everyone was more than polite. Best car-buying experience we've ever had.

C

Caso

Oct 15, 2012

Star icon

I am so pleased with the service & sales team who provided me with my new Sonata & the service they provide. This is truly the best experience with a car purchase & service I've ever had. I never felt pressured upon my purchase as I've experienced in the past with other car dealers. The sales & service is much better then any other car I've ever purchased or leased. Thank you for your outstanding sales & service. Carol Caso

A

anniekunz1974

Oct 14, 2012

Star icon

Excellent customer service is easy to talk and let them know what you're looking for . Joey Cassata is my sale consultant and he excellent helping to answer all question that I need , everyone is helpful they do very quick and good job i give them a credit for that! Some dealer that I went to they are okay special when they hear your credit score low. But Hyundai St Augustine is different they all are good service how matter what your credit they can help. I would like to prefer that who want to get a car please stop by and asking for Joey Cassata I belive he very happy to help you.Ijust want to say thank you joey and Hyundai for your help and I am very happy with my car thank you ! Annie

M

mrhyundai84

Oct 14, 2012

Star icon

Kyle was very friendly, helpful and informative. I told him I wanted black leather interior and he was able to make it happen. He shows that he really cares about his customers. I would definitely recommend anyone that is looking to purchase a vehicle to go to him.

S

sgrossman

Oct 14, 2012

Star icon

Best auto purchasing experience I ever had and I have purchased numerous cars and trucks from many different dealerships over the past 55 years. I was particularly impressed with Kyle Showalter's professional but friendly sales manner.

A

ashleymarie.crockett

Oct 13, 2012

Star icon

Darryl was so awesome! He didnt stop looking for a car for me until we found the perfect fit =) I would def recommend Darryl to any of my friends who need a car!

C

Clatterbridgeldy

Oct 13, 2012

Star icon

Great buying experience. Randy Selph was extremely knowledgeable about the car, friendly and courteous. There was no pressure to buy a car and I really appreciated that. He even suggested that we leave the dealership to think about it. When we decided to buy the hybrid he took the time to thoroughly go over all the advantages of driving it. Immediately after our purchase we went on 1500 mile road trip. We averaged 35 mpg. We will hopefully get it up to 40. Our friends who have one got 42 mpg on a trip to NJ. After owning Nissans for years, we are very happy with our new purchase.

M

Murraythejust

Oct 13, 2012

Star icon

From the moment we arrived on the lot, we were greeted by Daryl in a friendly, courtious non-aggressive manner. He helped us find a car that met our requirements, answered all our questions, took us on a test drive, and explained the many bells and whistles of the Santa Fe Sport. When it came to actual purchase he was open, fair, and not the usual car salesperson personality that we have been accustomed to. He treated us with respect and we reached a price that we felt was very fair. He spent a lot of time with us and when we came back a few days later, he spent more time with us reviewing the controls and answering questions. It was a pleasure dealing with him and St. Augustine Hyundai.

M

Melik

Oct 12, 2012

Star icon

Very friendly staff and seemed to have my best interest in mind. Made sure I was happy with my car purchase and was helpful with the process of buying a new car.

T

travistabor

Oct 9, 2012

Star icon

Not only did they allow me to use their personal painter for a retouch, they actually gave me an Elantra to drive while my VeraCruz was being worked on. The process cost was much less than going elsewhere, and a free loaner while it was being fixed!Only thing better than a Hyundai, is their service personnel after the sale. That's customer service!

J

jeanvereen

Oct 9, 2012

Star icon

I was so overwhelmed by this amazing dealership. Never have I had such a good experience purchasing an automobile.Shawn needs to be commended for his personal relationship that he creates with his buyers and his professionalism. I will recommed this dealership to any one I know that is buying a car. thanks again for everything sincerely, Jean Edwards

C

Coreydorne

Oct 8, 2012

Star icon

Both salesmen were friendly, competent, and courteous. We enjoyed the experience at your dealership largely because of the excellent customer service provided by your salesmen. We also are pleased with the price we paid for the car we purchased. Our experience with the finance manager was also very pleasant. Everyone went out of their way to make us comfortable and to answer our questions. Kudos to your dealership. We are looking forward to a great relationship with your service folks as well.

E

elantra01

Oct 8, 2012

Star icon

We had a great experience with Shawn Hays, from the time we got our price proposal up to the time we picked up the car, and the follow up calls.Will definitely recommend him and the dealership to friends and family.

SE

Sue Erichs

Oct 7, 2012

Star icon

This dealership (and Shawn Hayes in particular) worked with my son and I to help get me the car of my choice with the monthly payments that I could afford. That being said, there was always a professional but very friendly atmosphere throughout the entire process. I am very much looking forward to having many years of association with this dealership.

S

suzybagan

Oct 7, 2012

Star icon

Our buying experience was friendly, professional and pleasant. We did not feel pressured or feel that our negotiations were anything but honest and helpful. We are enjoying learning above our new car.

T

tbdurfee

Oct 6, 2012

Star icon

Recently purchased the new 2013 Santa Fe and was recommended by friends who also recently made a purchase. Dealt exclusively with Kyle (internet consultant), then ultimately with Eddie (finance). The experience was exactly was previously described: relaxed, professional, friendly, and VERY honest/trustworthy! We knew beforehand what to expect for a trade-in value, and they came in right on target. There was none of the usual haggling or back & forth banter about pricing, and they even had the true value of our trade-in forwarded to our email while sitting with them (they of course topped the resulting value to boot!). We were hungry and wanted to think on the deal, so they gave us the keys to a NEW vehicle to go to lunch in. We recognize that this is to the dealer's benefit, but it was very clear that it was not their intended tactic but rather an honest-to-goodness opportunity for us to thoroughly check out the vehicle away from the sales environment. The vehicle we wanted was not in inventory, but it was delivered promptly within 48 hrs. They took in our trade-in to get it off the street and gave us a loaner vehicle in the meantime. I would HIGHLY recommend this dealer (and Kyle of course) to others considering them. My wife & I have purchased many vehicles in the past, and this purchase was one of the few that just "felt" good, fair and honest in the end.

B

bmclane

Oct 6, 2012

Star icon

Very good experience. Real professionals who are here to stay and make local relationships.I was looking for a new vehicle for my wife. I went up to Hyundai of St. Augustine to test drive a Genesis and the new 2013 Santa Fe Sport. I was working through USAA car buying service and Kyle Showalter. However, Kyle was out sick the day I wanted to visit the dealership. SHAWN HAYS stepped in and had the vehicles prepped and ready to go on my arrival. I do a lot of research before visiting a dealership. Usually, I know more about a product than the typical salesman. And, after a week of looking at all the local lots I assumed the worst before my visit. Boy, was I pleasantly surprised. Shawn knew it all. He was waiting for me when I arrived with both models ready to test drive. He was very helpful in zeroing in on a car that my wife would want to seriously consider. And, after learning I was using USAA buying service, informed me of an additional discount on the Genesis. He sorted through my myriad "requirements" and found two vehicles my wife will love. Now, just to get her to pick one :).

C

coborne

Oct 6, 2012

Star icon

We have bought two cars from St. Augustine Hyundai quite simply because they were the most willing to work with us to get the cars that we needed at a reasonable price. The service department always does a great job taking care of us when we need them. We will continue to give them our business.

P

panther46

Oct 6, 2012

Star icon

I made an apptmt, arrived on time, my car was logged in. Brought in for sevice. Was serviced in a reasonable time, washed. As always everyone was very friendly. Found everyone I have dealth with to always be helpful and always answered all my concerns.

L

laurenja

Oct 3, 2012

Star icon

Love the St Augustine Hyundai dealership! In 2010 we leased an Elantra for two years, when I knew my lease was ending soon I visited the dealership in March 2012. Rosie knew I wasn't ready to walk out with a car that day but still took the time to let me test drive a new Elantra and ran some numbers so I had an idea of what I could get later that year.Fast forward to October 2012...I called Rosie to schedule an appointment and tell him the model I was interested in. As soon as I arrived at the dealership we hopped into the car and went for a test drive. I already knew I was sold on the car but they did not have the exact color combination I wanted. Luckily, they found one not too far away and promised to have it to me in a couple days. Less than 24hrs later my car had arrived & Rosie stayed just after closing time to walk me through the features and hand me the keys.I definitely recommend the St Augustine Hyundai dealership if you want a friendly, no pressure buying experience.

W

waltern1

Oct 2, 2012

Star icon

Great service, very attentive to our concerns, I would not hesitate to recommend them to family,friends or strangers. Joe Smathers, Darryl Clark & Eddie Brooks will change your attitute of the car shopping experience. It was actually very pleasant! No high pressure tactics at all.Oh, I almost forgot, my wife and I love our new Sonata.

ME

Mark E. Singleton

Oct 1, 2012

Star icon

My brother in law Patrick Joray highly recommended Hyundai of St. Augustine as he has bought several cars from this dealership. He felt that the salesman Darryl Clark was a fair and honest salesman of which did not but pressure on him. As a result I made a contact and found Mr. Clark to be above and beyond reproach and felt comforable enough to go and drive from Orange Park Florida to St. Austineine and see Mr. Clark and was able to test drive at length a car that fit perfectly the type and make of vehicle I wanted.I had for all intents and purposes made a decision to buy a 2011 Hyundai Pacific blue color from Car Max in Jax. I was able to test drive a pre owned 2011 Hyundai Santa Faye from Hyundai of St Austine and was quoted over $3,000.00 less than the Car Max car of which did have 11,000 less miles but in the end primarily because of the kindness and overall attitude of Mr. Clark made a decision and bought a beautiful 2011 Hyundai from Darrell Clark. I am a very satisfied customer and look forward recommending this salesman and dealership to all by family and friends and so look forward continuing to drive my new car of which I am very proud of.I even feel better as a person because of this purchase. Sincerely,Mark E. Singleton904-272-6941

F

froghair

Oct 1, 2012

Star icon

I was referred to Hyundai of St. Augustine by a happy customer in Jacksonville who said the local Hyundai dealers can't touch this dealership. I made contact by email and Shawn Hays (among other reps there) responded. My wife and I drove to St. Augustine on Labor Day. Shawn met us and the first thing he did was show us a 2013 red Hyundai Sonata LTD. He knew we were not shopping for new, but he wanted us to know the many features that came standard on the Hyundai Sonata compared to the competition. After 5 minutes he had put the icing on the cake for all the investigating I had already done. We drove two Hyundai Sonatas and my wife fell for a 2011 Hyundai Sonata LTD that had just been traded in and had not yet been detailed. After a short but pleasant back and forth for price and other considerations, we bought the car. Due to the hour of the day, Shawn agreed to have the car delivered to our home in Jacksonville on Wednesday. When the car arrived at my home there were several serious concerns I had about the preparation. I called Shawn, he said he was very sorry and he would make sure I would be happy if I brought the back. I took my Hyundai back the following Monday, Shawn provided me a Hyundai Sonata to drive for the day, I gave him my list, and by 4 p.m. the car was ready again and it looked like it had just been driven off the show room floor for me. The engine compartment was clean enough to perform open heart surgery in. I was very pleased with all that Shawn, his GM, Chris in the Detail Department, and several others did to the car, and for me, to deliver me the "looks like a new to me" car I had purchased. I'll be back.

J

JamesCT

Sep 30, 2012

Star icon

Leased a Genesis from Darryl Clark. Best experience I've had with a car dealership. Darryl did a great job. He was quck, accurate and professional. Would recommend him to anyone including my mother in law.

RV

Ray Vess

Sep 30, 2012

Star icon

Debbie was very understanding and knowledge about Hyundai cars. She was prompt, courteous and very friendly. My warranty work was accomplished on time and to my satisfaction. She is an asset to the service crew at Hyundai of Saint Augustine.

W

wfurnari

Sep 29, 2012

Star icon

Chris ("Bird") and Matt worked very hard to fit me into a 2013 Elantra GT. I was extremely happy and impressed with their professionalism, knowledge and the friendly treatment I recieved. Although I feel I probably could have negotiated a slightly better deal at a handful of other Hyundai dealerships in Florida using the Costco Auto Purchasing Program, it was not worth my trouble or the expense to travel to the nearest participating dealership in Orlando to save a few bucks. I will recommend your dealership to anyone who asks me for my opinion on a new Hyundai purchase.

B

brianafunk

Sep 28, 2012

Star icon

This is likely the longest review I've authored. All well deserved...I've stopped into the Hyundai lot several times over the past year, to check out a few vehicle that caught my eye in passing. I usually speak with Matt Lowry, however, when Matt has been unavailable, I've had the pleasure chatting with several other sales people, each were always informative and friendly. I never felt undue pressure from Matt or any of the others, which is the exact reason I felt comfortable enough to stop by Hyundai of St. Augustine time and time again, yet never returned to certain nearby competitors. Matt always appeared to do be doing "his job"; bringing me inside, following up via phone and/or email, however, always did so in a professional and palatable manner. When dropping by to check out the Honda, I was greeted by Matt and asked him a few questions about the vehicle. Matt then offered a test drive. Roughly about 15 minutes later I returned to say that I'd like to buy it, pending a mechanical inspection. The ease of my quick decision to give my business to your company, was the direct result of all of the aforementioned positive customer experiences. "Kudos" to Matt, staff and management for ensuring such a pleasant experience. In the end, when all was said and done, I am positive that I "left money on the table" both in price and back-end finance profits for the dealership. I believe I was more willing to do so, due to the added value of the service and the outstanding condition of the vehicle. Thanks to all of those who I worked with.B. Funk

B

baldueza1953

Sep 26, 2012

Star icon

I bought my 2012 Hyundai Sonata at Hyundai of St. Augustine. I can honestly say that I was fortunate to have Joey as the SslesRep I have to deal with. He is very knowledgeable about their cars and explained to me all the features of the Sonata. After the sale was finalized comes the good part. With all the Bells and whistles of the Sonata, the electronic savy guy Joey, not only explain all the features of the car but paired my Ipad and Cell phones for blue tooth operation into the car's electronic system. Thanks a lot Joey! I highly recommend you to prospective customers.

T

TBoyle2231

Sep 26, 2012

Star icon

The friendliest dealership I've ever dealt with and the easiest to get the bottom line on the price of the new vehicle. They were very fair on our trade in value and did not prolong the time we spent there. Very helpful in explaining the new vehicle and its features. I can't say enough about this experience and will definitely recommend St. Augustine Hyundai to family and friends.

B

benoe21

Sep 25, 2012

Star icon

Working with Darryl made the car buying process very easy. I was very pleased with my trade-in price and willingness to work to bring in a good price on my new Elantra. Especially happy that they got me the car I wanted even when not on the lot. I would recommend St. Augustine Hyundai to my friends and have already done so to a couple in the market for new cars...

1

1316545jkl

Sep 24, 2012

Star icon

This was my third time dealing with the purchase of Hyundai at your ST Augustine Hyundai and the fourth time I purchased a Hyundai. I must tell you that this was my best experience yet by working with Paul Smathers. He was extremely knowledgeable, friendly, and professional in assisting me in the purchase of our new Santa Fe sport. As an avid reader of Consumer Report magazine, I have become a loyal Hyundai owner. Thanks again to Paul and Jimmy Feliciano for making by purchase experience an easy one.Sincerely,John Gilbert

JO

John Olivo

Sep 24, 2012

Star icon

My wife and I have been buying cars for many many years. When we walked into your St. Augustine Dealership and met Joseph Cassata, we were impressed by his politeness and the no pressure salesmanship, which he always demonstrated. It took us 624 days to finally make up our minds ( no fault of Joey's ) about buying a Hyundai Tuscan.During that time we had to help our family with the vehicles we were using and could not buy any new autos. Joey endured with us and was always available to answer our many questions during that time and never made us feel like we where bothersome to him.We took so long to buy, that Joey was married during his long wait.....lolMy wife and I, had made up our minds that if we ever bought a new vehicle, it had to be through Joey....He had earned our trust and respect.Normally,very few people are faithful and stick to their salesman. But, we differ., our son is a salesman and we know what these men go through to make a sale.Our experience with their Finance Director Eddie Brooks, went smoothly and much better than we anticipated, he did everything in his power to get us a great interest rate and affordable financing.......The man knows his business!!!We know that our New Tuscan will more than fill our needs and your dealership and people will be remembered and recommended. Joey, Thank you for your patience!! Sincerely, John and Rosemary Olivo

K

KenMcl

Sep 23, 2012

Star icon

I was in the marked for an suv and I was reading up on dealership ratings and ran across Edmunds and had seen an amazing rating for Hyundai of St. Augustine, it was highly rated 5 out of 5 stars. I also remembered that one of the people that I work with was just telling me of his experience with the same dealership and he had nothing but good things to say about them, so I decide to drive the 55 mile trip to give them a try. The sales person at Hyundai in St. Augustine was someone that you felt like you could trust and was very comfortable to sit down and go over the trade with and not feel defensive. That is absolutly the best experience I have ever had in purchasing a new vehicle, including the contracting office. Straight as it gets. If you are shopping and comparing it is worth the trip to make that your best buying experience you will ever have. This dealership deserves the 5 star rating and then some. They truely care about the customer and strive to make your buying experience pleasant. I highly recommend Hyundai and this dealership. R/ Ken

D

david.a.lake.52

Sep 22, 2012

Star icon

My daughter and I leased a 2013 Elantra from Andrew DiFeo at Hyundai of St. Augustine under as difficult circumstances as I could imagine. Ali was moving to Sarasota from California, never having been in Florida before, unsure if she'd be there for longer than 9 months, and arriving the evening before starting her job. We didn't know if we should ship her old VW there, help her buy an older used car, a newer used car, or buy or lease a new car. And what would be reliable and reasonably priced? By chance we met Andrew's uncle on a vacation trip in Maine, and he recommended contacting his nephew in St. Augustine. Andrew walked us through the costs and pros and cons of each of the possibilities - including shipping our own car and not buying from him at all - and gave us email quotes (price and financing/monthly payment) on 3 different scenarios (certified 2011, 2008, new 2013 - before we finally made our decision. His price for a new Elantra was better than anything we had encountered in our area and he found the best leasing (Hyundai Finance, as it turned out). But what was more important, our work with him made us confident that he had our best interests in mind and that we could trust him. He also made everything happen easily - emailing necessary information and forms, FedExing purchasing and financing documents - so that Ali's car met her in Sarasota the day after she arrived. What felt impossible to figure out ended up being easy, and she loves her car - plans to keep it forever, she says. It felt like Andrew was treating us as though we were family - and that's why every rating was GREAT. (Many thanks to his uncle Sam, too.)David and Ali Lake

MF

Mayra Fasano

Sep 21, 2012

Star icon

My experience with Rosie Ramsubug was a pleasure. (2nd Hyundai purchase)He was not pushy and made my decision making a breeze. He is very efficient and I will recommend him to anyone I know, who is looking for the best quality vehicle for it's price.

J

jlachiana

Sep 21, 2012

Star icon

Working with Shawn was an absolute dream. Not only did the dealer have the exact car I wanted in stock, they were willing to hold one off for me so my insurance check could clear. Furthermore, Shawn went above and beyond keeping me informed via text messages, emails and phone calls. He assured me that he would do whatever it took to get my business and it worked. He got my payments down to where I needed them and answered every single question I had regarding the process. Not only that, but they offered to deliver my car to my front door free of charge! I literally bought a vehicle from this dealer without ever stepping foot on their property and I couldn't be more pleased.

G

gedykes

Sep 19, 2012

Star icon

In shopping & researching for a new Sonata, I found the St. Augustine dealership to have the best deal. They were also very informative with all the questions we asked; very friendly & very helpful in every aspect of the transaction. Even though they did not have precisely everything we wanted on our new Sonata, they located one and had it delivered the following morning. They have been very responsive to us. Thanks!!

L

leoddis

Sep 19, 2012

Star icon

Joseph Cassata was concise and to the point on the the deal.The purchase and finance was relatively quick process compared to previous buying experiences.All people we dealt with were friendly and focused on making this a great experience.I am especially appreciative of this dealerships agreeing to changing out the tires that will allow much safer travel in the snow country. Thank you Hyundai of Saint Augustine.Lenny & Donna Oddis

G

GrandmotheJoanne

Sep 18, 2012

Star icon

At first when our over the telephone deal was cancelled on the Elantra 2012 lease for my wife's new car we were very upset and were not going to come in. For us a deal is a deal be it by telephone or at the dealer. To have received a call 15 minutes before our Satuday appointment to be informed the Elantra we had agreed on had been sold and all the 2012's were gone made us very angry. We actually hung up on Hyundai of St. Augustine. However both the salesperson and the owner of Hyundai, St. Augustine immediately called us back and listened to our concerns. They both advised "We made you a promise on the phone and if you come in we will show you we keep our word. And they did.So although we we were skeptical we kept that Saturday morning appointment and we are so very happy we did. Paul Smathers the salesmen apologized for the mishap and said to the wife "Let's go find you you're Elantra. Withing 15 minutes my wife had the Elantra she wanted in the colorc she wanted. Not a 2012 but a 2013. Then we all went for a test drive and the Hyundai Elantra sells itself. It is such a well made car. Pleanty of interior room for 4 adults. But it can carry 5 adults if you need to do that.Mr. Smathers expeditiously did all the paperwork and we had our new car. But Mr. Smathers did not just sell us a car. He went over everything about the new car from A to Z. He went through the manuals. He gave us a tour of Hyundai of St. Augustine introducing us to the service personnel. Advised how to make service appointments. Spent 3 hours with us discussing our new car. After Finance Manager's finalized the paperwork Mr. Samthers sat in the Elantra with us and went over all the controls, amenities and how everything worked. Mr. Smathers knows the Hyundai automobile and we needed to be shown how the car works. He did an excellent job teaching us.The Finance Manager advised us how we could save money on maintainence by pre paying the service fees. Saved us over $200.00So went from "Consumer skepticism" to realizing the personnel at Hyundai of St. Augustine "Keep their word; fulfill their promises." We have had the car for a week now and it is great. The gas milegage is fantastic. It rides so smooth. The car is quiet on the road and extemely comfortable. I am 6-1 and 300 pounds and the car has pleanty of room for even a man my size. Who has ever walked into a auto dealership without their defenses up? Well that is not necessary at Hyundai of St. Augustine. Buying a car from them is like joining a family and we look forward to dealing with Hyundai of St. Augustine for a long time. So we once again thank the owner and Mr. Paul Smathers. They made two very upset people extremely comfortable within minutes of arriving. What better compliment can I write than "Hyundai of St. Augustine are people who keep their word and put the customer first. "Promises made;Promises Kept." A consumer can ask for nothing more. But Hyundai of St. Augustine personnel give you so much more. By the time you leave you are a "Much better informed consumer about the Hyundai automobile."

M

mcarone

Sep 17, 2012

Star icon

The buying experience with Joey and the team was very pleasant. The team went above and beyond to give me the car and options I wanted within my budget. Will definitely do business with them again.

J

JHudson7

Sep 16, 2012

Star icon

This was our 2nd purchase from Hyundai of St. Augustine and it won't be our last! We love Joey Cassata and would recommend him to anyone interested in purchasing a vehicle. We felt appreciated, welcomed and not rushed. Joey and the team went the extra mile to make sure everything went well and we are very happy with our new Elantra! Thank you St. Augustine Hyundai for providing such a wonderful overall experience! Please don't ever close! See you again in several years!

C

cfzellers

Sep 15, 2012

Star icon

I found my visit and my purchase very enjoyable and compliment John and the dealership for the very low key approach to selling. I look forward to future deals with Hyundai and your dealership.

B

bruce.beighey

Sep 14, 2012

Star icon

I was walking up to front door when Shawn ask to help me , very nice and friendly ! I knew when I came to the dealer what car I wanted to buy and for what price . I also knew what I wanted for my trade and i got exactly what I came to the dealer for . Everyone was so nice , I really will tell everyone I know and meet what a Great dealership!Also I saw David at the dealership , he sold me my Toyota in 07 ! He was also very nice to talk with . Great experience , thank you !

W

Willgray

Sep 14, 2012

Star icon

It was a fun afternoon - hot late summer. My wife and I had been sifting through the internet for days, for just the right car and pretty much found it at Hyandai of St. Augustine. The place was not too busy. (It got very busy later on.) The sales guys were cordial and polite and well, civil and friendly but not gushy. We had made arrangements by calling ahead and were met with welcome aboard sign at the front door. We chatted with the salesmen, took a long test drive and settled in for the usual lengthy offer/counter session where the salesman goes back to talk to the manger - back and forth until you're so tired, you either leave or reluctantly accept just to get out of there. Didn't happen! We all seemed to be working to get us into the car we wanted, at the right price, with the right terms. And, we did. We got the car we wanted and were happy with it. Bottom line: customer focus made the day. We enjoyed it and will not hesitate to pass the word.

V

valceria

Sep 13, 2012

Star icon

Darryl is very low pressure and was in touch with me more than once a day to keep me posted as were worked to get just the vehicle I wanted from another dealership. I appreciated his friendly caring attitude and I will recommend him to everyone. Of course everyone already knows as they were hearing the blow by blow until I got my beautiful Ruby Red car. Thank you

LD

Linda Dodd

Sep 13, 2012

Star icon

I had damage to a wheel and 2 tires from a road hazard due to construction on the interstate. Our extended warranty - Blue Steel Protection - which was supposed to cover such road hazards (this protection was not purchased at this dealership) called the damage "cosmetic" and refused to cover the repairs and replacement parts. The Hyundai service department deemed the damage to be unsafe, rather than cosmetic, and interceded with the Blue Steel warranty company. Cheryl Buck was very thorough in trying to convince them about the actual damage to the tires and the wheel, contacting them more than once. She was not successful, and we are very upset with the refusal of the company to provide the coverage we paid for - but Cheryl went way above the call of duty to help us. Our experience at Hyundai was rewarding, in that the work was well done, and employees give more than lip service to the policy of customer service - they actually go to bat for their customers.

H

HANDMLEASE1

Sep 12, 2012

Star icon

MY WIFE AND I SET OUT TO LEASE A NEW CAR IN THE ST. AUGUSTINE AREA. AFTER VISITING ANOTHER DEALERSHIP WE WERE NOT HAPPY SINCE THEY COULD NOT MEET THE FINANCIAL NEEDS WE REQUIRED. AFTER LEAVNG THERE WE ASSUMED THAT OUR SEARCH TO FIND WHAT WE NEEDED WAS GOING TO BE A LONG ONE. AFTER A SHORT TIME WE NOTICED THE HYUNDAI DEALERSHIP IN ST. AUGUSTINE SO WE DECIDED TO PULL IN TO SEE WHAT WE COULD DO THERE. WHAT A PLEASANT SURPRISE. FROM THE MOMENT WE WALKED IN TO THE TIME WE LEFT WE WERE TREATED AS THOUGH WE WERE THEIR ONLY CUSTOMER. OUR SALESMAN RONALD COPELAND BENT OVER BACKWARDS TO TRY TO MEET OUR NEEDS(even gave us fruit bars and water).WE TRIED OUT SEVERAL CARS AND FINALLY SETTLED ON THE SONATA. THEN RON AND JIMMY FELICIANO(SALES MGR)WORKED HARD TO REACH OUR REQUIRED FINANCIAL NEEDS. WE FINALLY WERE ABLE TO REACH THAT NEED AND WE GOT MORE IN THE CAR WE LEASED THAN WE EXPECTED. EVERYONE WE DEALT WITH WAS FRIENDLY AND EXPLAINED EVERY DETAIL OF THE TRANSACTION AND ANSWERED ALL OUR QUESTIONS. THIS WAS A VERY PLEASENT EXPERIENCE FOR US AND WE LOVE THE CAR. IF YOU CAN'T BUY A QUALITY CAR HERE THEN YOU CAN'T BUY A CAR ANYWHERE IN OUR OPINION.

HD

Helena Dain

Sep 12, 2012

Star icon

My buying experience at this dealership was very positive. They matched my expectations regarding the characteristics of the car I was looking for as well as the price I was willing to pay for it.

J

JPL3

Sep 12, 2012

Star icon

My experience at Hyundai of St Augustine was the best I've ever had!! From the moment Joey Cassata professionally greeted me I felt very comfortable and wasn't pressured at all. As a matter of fact every employee I came in contact with was friendly and enthusiastic which has not been the case in my past experiences with car dealerships.Joey was incredibly knowledgeable and thorough from the test drive to the time I took delivery of my new 2013 Sonata!! When it came time to negotiate the numbers (the part I do not look forward to!) Joey and Jimmy made it so easy and simple. The price was cut and dry, they were more than fair with my trade and when it came time to sign the paperwork with the Finance Manager Dave my payment was right where I wanted it!To top everything off the owner Andrew DiFeo came out and congratulated me on my purchase and thanked me for my business. Seriously.... I've purchased many vehicles in my life and have never been greeted by or even seen the owner! My whole experience at Hyundai of St Augustine was fantastic and I will definitely recommend them to everyone I know, not to mention how pleased I am with my new Sonata! First class operation and keep up the good work!!!

K

kellysG

Sep 12, 2012

Star icon

By far the best vehicle sales experience Ive had. No hassle, no fuss and they staff were very professional. I will purchase another vehicle in the future.

M

Machinegunhand

Sep 11, 2012

Star icon

I had to think about this but I have purchased 9 new vehicles ranging from small 2 door cars to large SUV's as well as 11 new motorcycles in my lifetime. I have mainly owned Ford's and Harley Davidson Motorcycles. Each trip to purchase a new vehicle or motorcycle was never pleasant because no matter how much research I did, I always wondered the next day if I got a good deal.Upon the recommendation of my brother, who has owned many different types of vehicles, I decided to test drive his Hyundai Sante Fe 4 cylinder. It was approximately 100 degrees out and there were 3 adults in the vehicle with the a/c on. I was amazed at the power and response from the vehicle.I went on the Internet and emailed St. Augustine Hyundai and was impressed to get an email back from the owner who I knew from his other dealerships in New Jersey.I did some research and compared Fords 3/36 to Hyundai's 10/100 warrantee. I went to Ford where I have purchased most of my other vehicles as well as where we get our fleet vehicles from. They could not beat the warrantee but offered my an extended service plan at additional cost. I will admit it was hard to leave the dealership I had purchased almost all of my vehicles from.I do not buy a vehicle on my first trip to the dealer but this time it was different. I went to St. Augustine Hyundai of a Friday evening and test drove a few vehicles. I selected the one I liked and got the price. I was shown the dealers tissue and the amount taken off the MSRP and then the rebates that would be applied. I was also given the trade in price for my Ford Escape. I asked for a slightly higher trade in amount to offset my final price and it was given to me. I bought the vehicle that night and picked it up the following Sunday. It should be noted that I did not intend on financing the vehicle but because of 0/36 financing, I did and received an additional $500.00 rebate.On top of the great price I got, one has to factor in the free oil changes and roadside assistance that the dealer offers inclusive in the price.When I took delivery of my new Sante Fe, it was detailed to perfection. I could not find anything about the condition that was less than perfect. I have owned the vehicle for approximately 6 weeks now and have a little over 1,400 miles on it. On a trip from Florida to New Jersey I got 25.9 miles per gallon average in the economy mode running with a/c on the entire distance.There is not one thing I do not like about my Sante Fe Limited. It is made in America, the warrantee is great and I doubt if anyone can get a better price when the rebates and discounts are factored in. This is the first time I have not woke up with buyers remorse the next day wondering "what if."Andrew, Kyle, Wade and the finance person were great to deal with and I will remain a loyal customer from this point on.

D

Dshulman

Sep 11, 2012

Star icon

David met me about 35 minutes away as I needed to drop my previous lease vehicle at a different dealership. He had the car I called about ready and went over everything with me. The paperwork was right on what he said so we didn't need to re-hash anything and it went smoothly. Andrew came out and introduced himself which I thought was nice since he's the owner and talked a bit about the car and the dealership. I got a warm feeling from everyone there and would recommend the dealership to others.

N

newcarfamily

Sep 8, 2012

Star icon

Great dealership. No pressure sales or hounding. Great walkthru of new car. Extremely easy process. We've purchased new cars here before and will continue to stay with them because of their practices.

D

dh1218

Sep 7, 2012

Star icon

Great experience buying a Sonata Limited with Roosevelt and Randy. They had the exact car we wanted with a great price, easy transaction and had the car ready when promised. They even offered to deliver the car to my home. The dealership was busy with the sales people all waiting on customers or busy at there desk versus the other dealerships we shopped with the salesmen all standing around smoking (disgusting).Would we recommend this dealership? you bet! If the car is as good as the dealership we will definately be back for another car. If you want friendly, knowledgeable, and professional Sales people see Randy or Rosie for a great buying experience...Doug

T

TGlasscock

Sep 7, 2012

Star icon

I deliberately waited at least 60 days before writing this review because I did not want to be influenced by the tremendous euphoria of buying a new car. I wanted to give it just a little time in case some issues with the car developed in the ensuing days immediately after purchase thus enabling me to see how the dealership would handle any problems/issues so here goes.At 60 years old I have purchased many new cars in three different states and my buying experiences has ranged from very poor to excellent with this most recent Hyundai purchase being the best yet. The first time stepped on the car lot I was greeted in a very helpful but not overbearing manner. From the very beginning the salesman, Kyle, actually seemed to listen to me rather than probing to ascertain how much money I had to spend. Kyle was the only salesman I interacted with so I cannot speak about the style of the others but one of the things about Kyle I appreciated was that he did not try to push me into higher end models and/or additional options. Kyle's follow-up in the days following my first contact, to purchase was excellent and very helpful and at no time did I feel pushed into making the purchase with tactics like, we can do this deal but it has to be now. Obviously, when he could see that I was ready to commit he moved to close the deal. Kyle's follow-up in the days/week after the sale were excellent.One thing I really appreciated about this dealership was the fact that all of the new cars were already discounted a bit off MSRP with no additional dealer add-ons, rebates, weekend blowouts or other carnival style tactics. I believe the final price I paid was fair and good. I would imagine that some may have paid more than I and some less but I believe that my deal was reasonable and fair for both parties. You always hear about someone getting a deal for less but you never know the circumstances. There was a bit of negotiating at the end but not to the point of irritation and I was never pushed by the salesman saying "we can do this if you do it now" I never felt as if I was being pressured.And now comes the business/finance guy. I have heard so many downright horror stories and unpleasant customer experiences at this stage at car dealerships in general. My experience with this individual at Hyundai of St. Augustine was very business like. It was obvious that this individual was very competent, accurate and very fast and while he did try to sell me other services like extended warranty and/or service programs it was done in a very passive and informative manner and at no time did I feel like I was being hustled. In retrospect I do think he could have been a little more friendly and personable but the business people at car dealerships are notoriously dry at least from my experience.The first 60 days of ownership have been 100% problem free so I cannot evaluate the service department regarding service after the sale but a day or so after delivery I did notice that the IPod cable was missing but was told to come right down and pick one up which I did. When I went to pick up the IPod cable I could not find the salesman, Kyle, so I asked a gentleman in the Showroom area for assistance and after a couple of inquires the cable was brought to me. I asked for his name to thank him and to my surprise it was Andrew Difeo the owner of the dealership. I was invited into his office where we had a very pleasant conversation for close to 45 minutes. During the last several weeks I have had some interaction with one of the Service Managers with a few basic service questions and the Parts Department to purchase an accessory and found both to be helpful and friendly.In conclusion, my experience with this purchase has been the best yet of all the cars I have purchased and all the dealerships I have dealt with. Friendly, yes and helpful but not to the point of being overbearing and best of all, no high pressure sales tactics or gimmicks. I have held mid to high level management positions my entire life and I know that leadership starts from the top and does not happen by accident so I congratulate and applaud Mr. Difeo for the sales and service environment he has created.Would I buy a car from them again? YES, AbsolutelyWould I recomment this dealership to others? YES, AbsolutelySincerely

SC

susan chandler

Sep 6, 2012

Star icon

I recently moved to St. Augustine Fl., and experienced a problem with my AC. Calling a dealer wasn't my first choice due to issues in the past. However I called Hyundai of St. Augustine and was pleasantly surprised. They were friendly, pleasant, and extremely helpful. My car was fixed in a timley fashion, they provided transportation while it was worked on. I plan to return for other services.

R

RobAlexander

Sep 4, 2012

Star icon

Kyle was great to work with and very knowledgeable about my car's hybrid technology. I had originally inquired about a 2011 Hybrid back in December 2011 but did not make a decision to buy. Kyle stayed "politely" in cantact with me over the past eight months to see if I had made any decisions. Based upon his knowledge and the fact he is a young veteran I decided if I was going to buy a car I would buy through him and the St. Augustine dealership. I check with both Jacksonville dealerships and St. Augustine had better prices and better service. I liked the fact that if Kyle didn't have the exact answer to my question he it always get it and call me back on a timely basis.I would recommend Kyle and the St. Augustine Hyundai dealership to my best friends.I can't believe all the technology they put in their cars for the price.

BR

BERRY R

Sep 4, 2012

Star icon

MY WIFE AND I WERE SHOPPING FOR A NEW HYUNDAI, SONATA, GLS IRIDESCENT BLUE-PEARL, AND HAD DONE MUCH RESEARCH ONLINE BEFORE SELECTING A DEALER AND INVENTORY STOCKS. TWO DEALERS WERE IN OUR AREA, AND WE DECIDED ON ST. AUG. WE RECEIVED THE MOST PLEASANT EXPERIENCE WE HAVE EVER HAD BY DEALING WITH THIS DEALERSHIP, IN PARTICULAR WITH OUR SALESMAN, PAUL SMATHERS. THE FINANCE MANAGER, AS WELL, TREATED US IN FINE MANNER. AS I MENTIONED BEFORE, AND WILL PASS THIS ON, MY SIFE AND I ARE IN OUR 60'S NOW AND THIS EXPERIENCE IS FAR AND ABOVE, MORE PLEASANT, THAN ANY OTHER DEALERSHIP WE HAVE EVER HAD OR COULD EXPECT. WE HAVE SPENT MANY HOURS "FIGHTING" WITH DEALERS (ONE IS ACROSS THE STREET FROM HYUNDAI NOW) AND COMING AWAY EXHAUSTED. I SILL RECOMMEND THIS DEALERSHIP AND AUTOMOBILES TO EVERYONE WHO IS LOOKING FOR ANY NEW CAR.BERRY & CHARLOTTE RUTHERFORD

M

msbpace

Sep 1, 2012

Star icon

Salesman was extremely knowledgeable and friendly. Service was willing to stay late to get car ready for us. Was a great experience. Would definitely recommend them again.

S

stanfield

Sep 1, 2012

Star icon

We were looking to purchase a new car and was undecided as to what we wanted to go with. We went to three different dealerships (Hyundai) being one of them. We were so impressed with the way we were treated compared to the other dealers. There was no pressure, you totally got the feeling they were not pressuring you to buy anything but they were there to show us their product and answer any questions we had. Some of the other dealers you had the manager following you to tyour car still trying to get you to buy TODAY. Darryl Clark was the employee we happened to be received by upon our arrival. We cannot say enough about how much he impressed us. He was first class and made you feel you were important to him but did not pressure us in anyway. It was because of Darryl and the way he treated us that we spent more time going over and driving the various Hyundai cars. He was very patient with us as we made up our mind and when we did decide he worked with us to get us the very best price for our beautiful new car. Thank you Darryl and Hyundai - you are definitely #1!!!! I would definitely refer this dealership and Darryl to everyone.Charles & Pat

T

tcovato

Sep 1, 2012

Star icon

David Bunn was very helpful, professinal and patient. He made the process very easy for me and answered all my questions. He helped me set up my phone to bluethooth which is really fun. Thanks for everything. Antoinette Covato

V

Vel13

Aug 31, 2012

Star icon

After my son bought a new Veloster I was so impressed with the vehicle and Paul Smather's personality that I considered getting the same vehicle. Paul told me they were coming out with a Turbo Veloster and a few weeks later when we were at the dealership for routine maintenance on my son's car, we took a test drive in a Turbo Veloster---I was hooked. After working with Paul and he did the legwork to get me the car I wanted, I am now the proud owner of a shiny new Turbo Veloster. I couldn't be more pleased with the purchase experience. Paul Made it almost painless. We look forward to working with him in the future.

A

asklepiy

Aug 31, 2012

Star icon

first coming quality of the car,then if you need that car -you will get that car because of the quality of the service,thanks!!!!!

J

JLORD

Aug 31, 2012

Star icon

My husband and I wanted to get a car for out son. We started looking at different types of cars and dealers about 6 months ago. We decided on Hyundai. When we first were looking at cars I meet with Ron Copeland at a different Hyundai dealership. When we were ready to get a car, I called the Hyundai dealership and they said he went to the St Augustine dealership. Of all the different dealerships we when to looking at cars. I knew we would drive all the way from north Jacksonville to St. Augustine to work with Ron. He was excellent, not pushy and very friendly. I would recommend anyone looking for a car see Ron and the other staff that helped get our son the car he wanted. THANKS Jean

AM

Angelina Mangano

Aug 30, 2012

Star icon

I was very pleased with the performance and relationship we had withDemetrius Davis. He was very informative and knowledgeable in helping us pick our (Hunydai Sonato) .Everyone we came in contact with was very pleasant at this dealership, we would gladly recommend any one who would be interested in purchasing a Hunydai.

SB

Sharon Byers

Aug 27, 2012

Star icon

Second time for routine service, both times was provided with exceptional service. Courteous, timely and expeditious experience. Had prior appointment conflict in the St. Augustine so they provided us with shuttle service to and from that venue. Will definitely return and will definitely recommend dealership to friends.

S

SimmonsDMB

Aug 25, 2012

Star icon

What a great car buying experience! David Bunn was professional, honest and listened to what we were looking for and our budget needs. Everyone stayed late on Friday night so we could take our car home! Would highly recommend David and Hyundai of St. Augustine. We love our 2011 Hyundai Sonata!!

W

wjuhalt

Aug 22, 2012

Star icon

There were 3 dealers closer to my home, but St Augustine Hyundai with their up front pricing and good sales people really shines. There is none of the typical auto dealer BS either. They have their up front prices on their web site and confirmed it over the phone. Set up an appointment to look at a car. When I got there, they had the 2 cars I was interested in, right up front, all detailed and ready to test out. All in all, I was there about an hour and got a car. They even delivered the car to my home the next day, after installing the dealer added options I wanted. Would definitely recommend.

OB

oldie but goodie

Aug 22, 2012

Star icon

I am a returning customer to your dealership. This is my second leased Elantra and I love it. Joey Cassata is one of the nicest and knowledgeable salesman I have ever dealed with. He made my leasing another Elantra worth while and affordable to my budget. Jimmy Feliciano also was very helpful and very professional. Thank you Mr. DeFeo for a great bunch of guys in your showroom.

T

TierneySievers

Aug 21, 2012

Star icon

I had a great experience with Hyundai of Saint Augustine. Everyone was very friendly and helpful. My sales consultant, Joey Cassata, was extremely knowledgable of the vehicles and the industry. I would recommend this dealership to anyone who is looking to purchase a vehicle.

T

TeamKazam

Aug 20, 2012

Star icon

Unbelievable customer service!!!!!!! I was so impressed that I went out and purchased a second Hyundai from the same dealer. That's right, I've never owned a Hyundai before but the customer service I got at Hyundai of Saint Augustine was so amazing I didn't hesitate to purchase another Hyundai. If I ran my own business I would first steal Debbie fom your service department, then have her teach my company how it's supposed to be done! Ted HillSaint Augustine, Florida

D

delcomyn

Aug 18, 2012

Star icon

Debbie, as usual, was very accomondating and helpful; car was ready when promised.Great service-only slight negative was auto was not vacuumed out very well but since that is a courtesy and something I am not paying for there is no complaint.

JL

Judy Lacy

Aug 17, 2012

Star icon

Purchasing a vehicle from St. Augustine Hyundai was truly a pleasure. Thedealership is well run, friendly, and well stocked. The entire staff thereare courteous, professional, and friendly. My salesperson, Matt Lowry, wasespecially helpful to me in my decision to purchase. He is knowledgeable about every detail of his product, and points out special features and advantages of each vehicle. I appreciated his 'no pressure' attitude, and his willingness toallow me the time to consider my decision. I look forward to future businesswith St. Augustine Hyundai.

L

LonnieJohnson

Aug 14, 2012

Star icon

This is the third (3d) consecutive year that I have purchased a new Hyundai Sonata from Hyundai of St. Augustine. The sales manager, Jimmy Feliciano and my sales representative, Darryl Clark have provided me outstanding service for the past 3 years and 2 years, respectively. They went out of their way to answer all my questions and give me clear definitive information about pricing and about my Sonata., They worked together to give me a great price and to have my car ready to drive home in a very short time, while I waited. I would also like to point out that I routinely travel from the Jacksonville aread to this dealership to have my Sonatas service by Joe King and his service dept. I would like to single out Debbie Girdwood for taking such good care of me, my car, and my concerns. Thank You Very Much for all your great service.

M

marysabatini

Aug 13, 2012

Star icon

It was my first experience in buying a car on my own and Demetrius was a great salesman without the pressure of a typical salesman. Everyone at the dealership was very friendly and personable to me. I received good information and service! I am very satisfied with the service and my new Sonata ! Thank You !

P

PLNTZ7231

Aug 13, 2012

Star icon

Before going to this dealership, we visited several others. However, we were disappointed with the other dealers because they were too forceful with their sales approach, were not willing to come down off the price of the vehicle, and had a limited inventory of the type of vehicle we wanted.We had a completely different experience at Hyundai of St Augustine. We were met by Darryl Clark who was very engaging and honest. He has a very friendly, professional demeanor that appealed to us. He was very thorough in explaining all the advantages of the vehicles and was very willing to meet our cost expectations.We looked at two different models; the Accent and Elantra. Darryl carefully explained the differences in the vehicles so we could make an informed choice. He was very patient throughout the entire process. We did visit two more dealerships of other makes and were very disappointed. It was quite obvious to us, the positive experience at Hyundai of St Augustine was not going to be beat.Our choice was the 2013 Hyundai Accent and we couldn't be happier with it.

G

glenngiles

Aug 13, 2012

Star icon

Salesperson took his time with us, answered all questions. When we picked up the car for delivery, very in-depth demonstration of all car details and settings. Kyle even set up our phones for us in the system. Not extreme pressure from the finance department, which we liked. We visited many dealerships in our 7 month search for an automobile and this by far was the best to deal with. That includes Acura, Honda, Toyota, Lexus.

J&

Jeanne & Tony Bosco

Aug 13, 2012

Star icon

Roosevelt Ramsubhag provide us with excellent service. We did not feel at all pressured. He was informative, sensitive to our special concerns and patient. He literally made our experience an absolute pleasure. We leased two vehicles and everyone we spoke with was pleasant, obliging, courteous and informative. We love our cars and our salesperson.

A

aybesea

Aug 9, 2012

Star icon

This was the most pleasant car buying experience I've ever had. Randy and the rest of the staff kept good contact without being pushy and resolved every concern I had immediately. The price was as good as I was going to find. The reason for the rating I gave is that I can't go any higher. I will deal with St Augustine Hyundai the next time I need a car.

D

donnalslavin1

Aug 7, 2012

Star icon

I have purchased many cars in my lifetime and can honestly say that my experience with Hyundai was one of the best. Darryl was so friendly and best of all not pushy. If I go into a dealership where the sales person is pushy it is likely to "push" me out the door. The process was easy and the signing of the deal was the fastest yet.Thank you.Donna Slavin

K

KatyR

Aug 6, 2012

Star icon

My husband and I were extremely pleased with our experience working with Roosevelt at Hyundai of St. Augustine. He found us exactly what we were looking for and at a very fair price. We did not have to play the negotiation game which we found ourselves doing at other dealers. Roosevelt was extremely knowledgeable and friendly, and we look forward to working with him again in the future. Thanks!

M

mm4

Aug 6, 2012

Star icon

Outstanding experience . Made the buying process easy with no hassle. Finance team explained transaction in clear and understandable terms. I would highly recommend this dealership and look forward to my car experience with Hyundai.

N

njmbogie

Aug 6, 2012

Star icon

1st class - top shelf all the way all the time - everyone (I don't know all the names) is helpful - anticipates needs and acts on them

S

sequoia1

Aug 5, 2012

Star icon

I drove from Jacksonville to purchase a new Elantra from Joey because he had the best price of all the local dealers including as far away as Orlando. All negotiations were completed prior to arriving which made the experience about as good as buying a new car can be. Joey was very helpful explaining every detail regarding the new car features to my daughter (who the car was for) and also paired her phone,preset several radio/XM channels and recommended several things to her.

S

smerriam

Aug 5, 2012

Star icon

We particularly liked working with Randall. He was informative, pleasant and did not pressure us to decide anything before we were ready. We would recommend him to others.

R

rowens0819

Jul 31, 2012

Star icon

I recently bought a 2013 Sonata from this dealership. I had a great experience working with Demetrius. He was friendly and very knowledgable about the inventory, able to work the deal I needed, and even added a few bonuses for my new car. It truely was a stress free event which I usually cant say when it comes to buying a car. I would definetly recommend this dealership to anyone who is looking!

R

rrd1954

Jul 31, 2012

Star icon

Loved the insight of Paul and the knowledge of vechile. He answered all questions and we had such a great buying experance and Paul was wonderful he is an asset to the hyundia family

S

shanesinnott

Jul 31, 2012

Star icon

I bought a 2011 Hyundai Sonata brand new from Joey Cassata at Hyundai of St. Augustine ealry last year. It was the 2nd best car buying experience I have ever had. The best car buying experience I have ever had happen last night when I got a 2012 Hyundai Sonata from Joey Cassata at Hyundai of St. Augustine.We ran the numbers over the phone, I filled out the credit app on their website and within 10 minutes of that, Joey called me back and told me the deal that they could do and the payment that I would have. I then drove 35 minutes to the dealership last night and arrived at 7.05pm and I was done and driving the car off the lot at exactly 8pm....55 minutes later! The figures we agreed to on the phone were exactly what they were in person when I showed up. If they continue providing this type of excellent service, then I will be a lifelong customer of Hyundai of St. Augustine!

M

mavaldes

Jul 31, 2012

Star icon

Great communication, prices, attentiveness to details and honesty. I have purchased 3 vehicles and plan to purchase more in the future. Great place to shop.

M

mchild

Jul 31, 2012

Star icon

Hyundai of St. Augustine was recommended to us by a friend, Traci Grove. I worked with David Bunn and was very pleased with his help and professional attitude. David has a very easy going and friendly personality and is easy to work with. For these reasons I give your dealership a high rating and I would work with David again when it comes time to purchase our next vehicle.

M

MSeaman

Jul 31, 2012

Star icon

I called the dealer because I live about an hour away and I did not want to waist a trip. Joey Cassata was my first contact, I told him what I wanted and how much I wanted to pay for my monthly payment. With in an hour he had me approved for the financing. I was looking for a small car because of the gas mileage but ended up with a Sonata Hybrid with the same gas mileage. We drove to St Augustine and he had the car ready to go. He first told me to take it for a drive because he didnt want his customers buying a car they havent driven first. I was VERY PLESANTLY SURPISED with what I was driving. We had one little problem with the down payment amount but Joey took care of it quickly. We were driving our new car home with in an Hour and a half. I have purchased 4 Sonatas previously but this purchase of the Sonata Hybrid was the best by far. Me and my wife are very pleased we choose Hyundia of St. Augustine for our new car!!!!!

D

dougherty2723

Jul 31, 2012

Star icon

I have made two trips to your dealership and David Bunn helped me both times. I will be starting a new job in a few days (have been unemployed for some time)and I will soon be a position to purchase a car soon and David will be the person I certainly turn to.

J

jcarriker

Jul 31, 2012

Star icon

I am a repeat customer and love the dealership and all the staff. Joey is great and has always been very helpful. Thanks, Jim Carriker

KD

kelli dorries

Jul 30, 2012

Star icon

Roosevelt was the first pleasant salesman that my husband and I have dealt with. He was extremely knowledgeable with the Hyundai cars verses other cars. We felt absolutely no pressure and were able to take our time and make the correct choice for us. Roosevelt went out of his way to make sure we were comfortable with test driving several different cars and helping us with the setup of the Bluelink in our new Sonata. We would recommendRoosevelt to any person looking for a new or used car. Thank you Roosevelt for such a pleasant experience!Jeff and Kelli Dorries

M

mbohlmann

Jul 30, 2012

Star icon

Just completed my 2nd new car purchase with Joey Cassata last week and again the experience was as pleasant and accomodating as was the first several years ago. My first car, the Sonata was a pleasure to drive and the very first new car purchase that I didn't feel like I could of done better somewhere else. I have traded up to the Genesis Sedan and a really nice ride. Feels just as quiet and smooth as the Mercedes 350 E class but without the extra 15 K in price. As important to me is the sales experience and service after the sale. Hyundai of St. Augustine scores hign on my list in both areas. I received a fair offer, no haggling, and no impersonal hand offs to various depts. to get the deal done and back on the road. Great Job guys!

R

robwchamp

Jul 30, 2012

Star icon

Our experience at Hyundai of St. Augustine was exceptional. Daryl and the entire staff went far above and beyond to earn our business. Coming from a family with thirty years in the car business, I can honestly say that I have never seen a dealership this well run. From the sales staff to service, the manager up to the owner, we were treated with respect. I will be back for my next car.

S

Sharonwaitoreilly

Jul 28, 2012

Star icon

We bought a new Elantra from Joey Cassata and were very impressed with his knowledge and friendliness. He was able to get us into the car that we wanted at the price we could afford. I have recommended him and St. Augustine Hyundai to friends and LOVE my new car! Sharon and Vince O'Reilly

T

taylor06

Jul 28, 2012

Star icon

I came back to this dealership to lease a family car the Hyundai genesis. I had recently leased a genesis coupe thru joey and knew the quality of his work and the reputation of the dealership. My wife says I am a car nut and I guess I am swapping cars every few years. Now I found the best helper I have ever had one Joey cassata. He listened he acted and he delivered. The best ever and being 71 I have probably bought or leased 25 cars. My daughter is a believer as well leasing two cars thru Joey..don't go elsewhere. Shop with Joey he is the ultimate sales consultant. Tom Addington. Jupiter, fl

LM

Larry Martin

Jul 24, 2012

Star icon

I live in Iowa and agreed to purchase the Genisis from pictures on the internet and talking with Walter Brooks. The trip down to the dealership was a nightmare, and by the time I got there it was very close to closing time. After inspecting the car it was as advertised I was ready to hand him the check and drive off the lot. He insisted that we take a test drive together. After getting back to the dealership he showed me how to work all of the controls and described the standard and added options on the car. Even though it was after closing time all the employee's were nice and very helpful. The car was missing some manuals that I thought should be in the vehicle and Walter went to the parts department and ordered them at no charge to me. I'm 62 years old and have bought quite a few cars and this was one of the best dealerships that I have delt with. I would reccomend this dealership for anyone looking to buy a new or used vehicle.

M

mt-dj.collier

Jul 23, 2012

Star icon

Love the car, love the deal. We called ahead to ask if the car we saw on line was available. The salesman called us right back to confirm that the car was avail. and when we arrived he had it ready and waiting for us to test drive and make the deal.

P

Pam1123

Jul 23, 2012

Star icon

This was totally one of the best experiences in purchasing a new car I highly recommend Joseph (Joey) Cassata, Vehicle Consultant who sold me the car I wanted, who was professional, sincere, honest and friendly in handling my purchase. I highly recommend Hyuandi of St. Augustine dealership a highly professional and friendly dealer. I also want to thank Jimmy Feliciano, Sales Manager for working with me for closing the deal. I cannot say enough good things about Joey Cassata and the dealership.Thank You,Pam Edwards

R

reddingtonfj

Jul 23, 2012

Star icon

Walter and Joey were very professional.We purchased 2 cars and it was great not being pressured.I recommend this dealership to everyone I know.These two guys are the greatest.

T

Tassoericp

Jul 23, 2012

Star icon

The dealership has really taken the hassle and steroetypical sales process out of buying a car. Paul took the time to explain the different models then helped us narrow down the features that were important to us. Up forn pricing is a great idea and we purchased our car the same day even though we were just looking. A great experience.

D

DALBR68

Jul 23, 2012

Star icon

This was our family's third new vehicle (Sonata) purchase since last summer. My brother inlaw received a fantastic deal last year via Paul Smathers & Wade. This Saturday (7/21/12) we took delivery of 2 more NEW Sonatas and couldn't be happier! Great dealership, excellent - no pressure, low pricing and professional atmosphere... You feeling like your doing business with old friends with Paul and his management - EXCELLENT EXPERIENCE...We even stopped by the parts counter for some questions and Manny and his co-worker were very helpful and friendly... again just EXCELLENT and well worth a 2 hour commute even though they offered to drive both cars and deliver to Orlando!

D

dkouchev

Jul 22, 2012

Star icon

I was looking for a new car for my parents and was able to get a great deal from Hyundai of St Augustine. Paul Smathers was the sales person that I worked with. He was extremely polite, knowledgeable and not pushy. I initially negotiated with Paul over the phone and he kept his word when I came to the dealership. He worked hard to get me the best deal possible and my parents and I were very happy with the overall experience. Paul is honest, very friendly and experienced sales person. I had a great experience at Hyundai of St. Augustine and would recommend the dealership to others.

LW

Linda White

Jul 22, 2012

Star icon

Although I did not purchase my Hyundai at the St Augustine dealer, it is close to my work location. I have been to the Hyundai St Augustine location several times for oil changes and other services, and always have a pleasant experience. Debbie is always very friendly and helpful, great "can do" attitude! Love it! I also love the complimentary car wash; they do an excellent job, even take the time to get all of the dead bugs off of the front bumper! Very impressive.

J

jhughes1226

Jul 22, 2012

Star icon

I couldn't be happier with the sales team during my recent purchase of a Hyundai Elantra. Darryl Clark was very polite, friendly and knowledgeable about his product. He showed me exactly what I was looking for, the negotiating was simple and pressure free which made the for a pleasurable buying experience. I am a repeat Hyundai purchaser and will again choose this dealership when it is time for my next Hyundai.

T

thenorm3

Jul 19, 2012

Star icon

The employees really worked hard for me to get the most out of my trade-in vehicle. The sales associate, Joseph Cassata, was extremely descriptive in covering the price, the warranties, and the overall use of the vehicle. I was so pleased with all the factors involved with visiting this dealership, and the car buying experience was clear and consumer friendly.

C

cblevins

Jul 18, 2012

Star icon

After breaking down on I-95 in our older car, my husband and I were in the market for a new one. I went to three dealerships in St. Augustine and had the best experience at Hyundai of St. Augustine. Demetrius greeted me and was able to show me all of the vehicle options that I was looking for. We have two young children in car seats, so I was concerned about fitting them and an adult in the back seat. My husband and I came back that Thursday to test drive the Sonata, but Demetrius was not there so another sales associate helped us. After test driving we had to leave to pick up the kids on so we decided to come back Friday. That Friday, Demetrius took us on a test drive of the Tucson. After the test drive, we decided on the Sonata and Demetrius showed us all of the vehicles on the lot and the options they came with. Once we settled on the car we wanted, Demetrius was a great help with getting the price we were looking for. Dealing with time constraints again we had to leave the dealership right after filling out the paperwork to pick up the kids. Later that evening Demetrius came by the house to show us how to program the Bluetooth for each of our phones and other options in the car. All in all we had a great experience at Hyundai of St. Augustine and will be buying our next vehicle there.

L

Law9191

Jul 17, 2012

Star icon

I would rate my experience with Hyundai of st Augustine as a 100 on a scale of 1-10. It was over the top to go through my first solo car purchase with such an amazing group of people. My experience could have only been better of the car was free :) I would without a doubt recommend driving to st Augustine Hyundai before ever wasting time at any other dealership. I had an absolutly awful experience only hours before I purchased at st Augustine Hyundai. I had made the mistake of checking out key Hyundai first, but my experience at st Augustine was so positive that It made up for keys unfortunate downfalls. Thank you again randy and the rest of the team at Hyundai of st Augustine!

J

jaietc

Jul 17, 2012

Star icon

It was a pleasure buying this car from this dealership. Randy was very knowledgable and friendly, answered all my questions and followed up promptly. I never felt pressured. The Genesis is a great car and this is a terrific dealership. I highly recommend them.

J

jerrybrooks10

Jul 17, 2012

Star icon

The Hyundai organization made is very easy to get into a new vehicle anfter totaling out my prieviously owned Alantra. Everyone in the dealership where professional and supportive. I will stay with Hyundai from now on and recommend them to all my friends.

K

katahenry

Jul 17, 2012

Star icon

Joey was awesome.....and incredible in every way.I was very impressed by his straight forwarded approach to making sure I was able to get into the SANTE FE I wanted. I had dealt in the past with several dealerships and always ended up walking away. But this was a wonderfull and perfect experience for me. I truly apperciate his kindness and going out of his way to accomodate my needs on my dream car wish list. Joey only called when he said he would and there wasn't any pressure or any of the usual "well, if you don't come in right away the one you want will be gone." He was polite and stood by his word. I had told him of my last experience and Joey told me "let's make a negative turn into a positive". Joey did what no one else could seem or want to do in my situation. I could tell that Joey takes pride in his job.A true gentleman in all aspects. Since I have never in my life had a new car his repsonse was I deserved one......how true. He made me feel special and I am grateful for his honesty and intergrity. No wonder this dealership is rated NUMBER ONE. Joey is NUMBER ONE in my opinion. Joey took time to listen to "my SAAB story" and paid atttention to my detailed description of a new SUV. I also live in another city and county but it was worth the drive( 60 plus miles) and I was able to really enjoy the ride home. HAPPY and very grateful is what I am now thanks to Joey and Hyundai of St. Augustine.Andrew was also very nice and gracious. He took the time to sit down to talk and welcomed me into the family. I thought very highly of him as well.Great owner....... If the ratings could be higher I would give an overall of 1001% or more. THANK YOU

J

JeMadore77

Jul 16, 2012

Star icon

Very pleasant experience. From the time I began my internet query, to the time I drove off the lot. Very professional and courteous staff. I really did feel that everyone I came in contact with went "above and beyond" to ensure that I was happy with my purchase, and that I would continue to be happy in the future with the decision that I made.

N

NoreenD

Jul 16, 2012

Star icon

After having been to many different dealerships to look at SUV's, I found that the people here were very friendly, seemed to know what they were talking about and I didn't feel pressured. My salesperson, Kyle, actually listened to what I said and didn't try to "oversell" me. I would definitely recommend them to friends or family.

M

MarieC32137

Jul 15, 2012

Star icon

Paul Smathers was attentive to my car-buying needs and made my visit a relaxed, no-pressure experience. He's not only knowledgable about cars but is passionate about providing excellent customer service. The whole family (I brought my brother, sister, and brother-in-law with me)was impressed.A shout-out to Finance Director Eddie Brooks, too. Like Paul, Eddie is knowledgable and passionate about cars and customer service.

O

orodgers69

Jul 15, 2012

Star icon

Byrd helped us and so did Jack. Awesome experience and would def buy another car through your dealership. I would refer family and friends if looing for new or used car.

H

hankc66

Jul 15, 2012

Star icon

From the moment we met Kyle, we were comfortable with his nopressure approach. His knowledge of the inventory and abilityto answer, or find an answer, for all our questions was impressive.I especially appreciated his patience as I went from one vehicle to another--and then back again!!! We were pleased with what we wereoffered for our vehicle and even more pleased with the discount for veterans. When we picked up our new car, Kyle went over all the featureswith us before we left the lot. That was very helpful for me!!Overall, Kyle is exactly the type of individual who makes car buyinga pleasure instead of a headache!!

S

stuhl

Jul 14, 2012

Star icon

This dealership is a breath of freash air. Very straightfoward. No tricks. David Bunn was very honest and helpful. I will recommend this dealership to my friends and I will return next time I need a new car.

J

johnkatt

Jul 13, 2012

Star icon

I am a returning customer having bought a Hyundai in 2010 from this dealership. My experience then and now, both in sales and service has always been exceptional.

9

987Louise

Jul 13, 2012

Star icon

Great experiance.....was able to do it all on the phone and have the car delivered to my door.....great financing.......I will be recommending Hyundai of St Augustine in the future.l Thanks you guys were great...

V

Viktoria85

Jul 12, 2012

Star icon

It was a pleasure working with Kyle in buying a vehicle - MAZDA6. Kyle was very friendly, polite, not pushy at all. He provided me with a good price.My overall experience was great and I will recommend this dealership to our friends & family, Thanks again!

D

dry1

Jul 11, 2012

Star icon

Good communication and set proper expectations. When parts did not come in or new parts had to be ordered Debbie was really good to update me.

M

mikeee84

Jul 11, 2012

Star icon

I found this experience to be the best I have ever had at buying a car. Mr. Cassata was very informitive , very knowledgible about the vehicle I was interested in. he was patient when it came to the financing and assisted me every way he could. Everyone i met was very pleasant and helpful. I would recommend Joey and Hyundai of St. Augustine to anybody trying to buy a car. No hassles or pressure and just the best experience i have had buying a car. Great dealership and staff.

G

gluden

Jul 9, 2012

Star icon

I Had prompt courtious service. Was just there for my first oil change and check up on a Hyundai Touring I leased in April of this year and will be going back for future services.

P

papolinari

Jul 8, 2012

Star icon

Overall great experience. With the experience and vehicle. Rosie in particular was extremely professional and helpful. I would definitely recommend him to someone looking to buy a Hyundai.

R

raykmyers

Jul 8, 2012

Star icon

In about an hour our oil was changed, multi-point inspection done and the car was sparking clean which it needed after a road trip of over 2,000 miles. Waiting area confortable. THANKS

S

smoot1

Jul 7, 2012

Star icon

I hate shopping for and buying cars. This dealership has given me hope hope that there are still a few good people left in the industry and most of them must work at Hyundai of St. Augustine. From the moment I talked to Darryl Clark on the phone through the close of sale in finance with Eddie Brooks everything was done with the utmost professional cutomer service. There was no hard sell tactics, no "game playing", no hard upsale manipulation; everything I hate about buying a car was absent here.If you are considering a car purchase, do yourself a favor and visit this dealership you will not be sorry. We were able to get the car we wanted at the price we expected and to our surprise they were able to secure a finance deal better than we had dreamed of.I don't give out excellent ratings lightly, but believe me I would drive across the state to buy a car here in St. Augustine.

S

ssantini

Jul 6, 2012

Star icon

Joey Cassata is amazing. I had a 2012 Genesis Coupe that I leased from him not even a year ago-loved the car, however, was finding it too small for a family of 3. I needed a bigger car. I thought there would be no way to trade for another car this soon into my lease-and that I would owe thousands of dollars to be able to do it. I was going to wait another year-but I decided to contact your dealership/Joey to see if there was anything I could do. I used the online chat--afterwards, I was contacted right away-within minutes.To my delight, Joey offered me the choice of two deals. I could not believe the terms-no out of pocket expenses and a very low increase in my monthly payment. He had these offers presented to me within an hour of speaking to him-and I am in Jupiter, FL. Joey is wonderful. He had the car delivered to my home-the paperwork was signed and the transaction completed in 20 minutes. My first payment was even paid! I never expected such a great experience with a car dealership and with each transaction with your dealership and Joey-it just gets better and better. (I am utterly speechless and have never had this level of service before.)You have my business and I am telling anyone and everyone about my experience that will listen. Your customer service is not just great-it is "More than Outstanding".Thank you so much for (2) wonderful experiences-with my Hyundai Genesis Coupe and my Hyundai Sonata--love them both--and will definitely be back again to see Joey in the future!!!Thank you.Suzanne A. SantiniJupiter, FL

B

BrucePaulk

Jul 6, 2012

Star icon

We were looking for a new vehicle to replace my 11 year old Hyundai Elantra which had given me many years of good service but which was being outgrown by the addition of my new (to be) family. Randy had contacted me online after I had searched for SUVs in the local area and invited us to visit and take a test drive. The Santa Fe we chose fits our family well, has many features we had only dreamed of, and was priced quite well. Randy was very low key, and not pushy at all, letting the vehicle speak for itself. We were sold.Eddie and Randy worked diligently together to get our financing approved. My credit is not the greatest thanks to an ex, but thankfully, Eva's pulled us out of the "no go" file. Thank you Randy and Eddie (and all the others behind the scenes) for your hard work. We look forward to visiting in the near future to purchase a new vehicle for Eva.

M

marinellij

Jul 5, 2012

Star icon

I found this dealership to be very friendly and helpful. They want you to buy a car but more important, they want you to feel welcomed and that your needs and desires are what matters they most. This is the second car I have purchased from them and I tell all my friends that if you want a great car buy from this dealership because they listen to you and will work with you. As long as Hyundai makes great cars I will buy from this dealership.

T

taverna

Jul 4, 2012

Star icon

Hats off to Kyle Showalter for a job well done. He was very patient and thorough in answering all my questions and making our overall experience a good one...Thank you Kyle!

J

jimott1

Jul 3, 2012

Star icon

Everyone I worked with was great at their job. I was in and out in record time with a new Hyundai and am very satisfied with the whole experience. Demetrius Davis, in particular, worked very hard to see that I was satisfied with the car, the deal and the whole experience. Thanks to everyone I worked with, Great Job!

K

kyhcar123

Jul 1, 2012

Star icon

I was greeted pleasantly by name on arrival and told what to expect and how long my wait would be. My wait was shorter than expected and my car was returned with the service completed, clean inside and out and everything great.I always feel like more than a customer when I come in for anything, but like part of the family stopping for a visit.

R

ringobearstrike

Jun 29, 2012

Star icon

Chris went above the call of duty. I found out my extended warranty did not do what i was led to believe.I had to have a washer pump installed. He only charged mefor the pump and i greatly appreciated this. I did notask for him to do this but he showed me he was truly interested in good customer service. I left with a goodfeeling toward your dealership. I can assure you that i will be letting everyone the good experience that i had.I know what customer service is because i was a managerfor Winn Dixie for 16 years.

H

Holl2305

Jun 28, 2012

Star icon

Was told by sales person my 2008 Solara convertible with 18'500 mile. Was worth $ 21,000 on autotrader cash that they would buy it for.When I could not make the numbers work on the car I wanted to buy. I then ask them to buy my car for the $ 21,000. The sales manger said they make a mistake and would not give me the $21,000 for my car. They tried playing the good cop bad cop on me. I would be very careful dealing with these kind of people. I will not send anybody to these guys.

D

danyjean

Jun 26, 2012

Star icon

Best experience we had for buying a new car in the past 30 years,we will certainly recommend this dealership.Thanks to Mr.Walter Brooks we greatly appreciate his professionalism.

C

csmith0829

Jun 24, 2012

Star icon

We have been buying cars for 30 years and we have never had such a nice experience. Nice, friendly & professional. No pressure on the sale!

T

twogolfas2

Jun 24, 2012

Star icon

I went looking for a Santa Fe ,but Demetrious steered me to the "used" Vera Cruz" which, with all the bells and whistles, worked out to about what a new loaded Santa Fe would have been, a good example of "selling up" in which all parties profit. After the required bargaining, I got a fully loaded car at a price I was willing to pay, and the dealership got to sell the same car twice, a win -win all around. I am sure I will be a happy camper as soon as we figure out how to work all those extra do-dads.. Congratulations to Andrew for running a good ship and providing me with a stressless car buying experience. Jim Shields

B

BRUCEIXE

Jun 23, 2012

Star icon

Less hassle,best price,absolutely no high pressure tactics,very efficient, and ROOSEVELT went all out to make us satisfied and happy. Best in 52 years of buying new cars. I am extremely pleased with dealership and will recommend them to anybody who wants to listen. So again, THANKS ROOSEVELT RAMSUBHAG, BRUCE WATTS

L

lorenandrew

Jun 23, 2012

Star icon

I came to the dealership to buy a used car. I purchased a used 2006 Rav4. My experience with the dealership upon purchase was a lot of what you would expect from a used car dealership they used manipulating tactics and had a condescending attitude as if I didn't know what I was doing during the transaction.I just wanted to car, so I eventually got out of this. Within two months my car engine overheated without any indication from my car that it was getting hot. Needless to say they sold me a car that was a dud. When I called to let them know they merely said "sucks for you, you didn't buy a warranty."I think the best part was when I wrote a rating on their website along side all the comments about them being so great. I went back to the website a week later and they had deleted my comment. I guess they aren't very concerned actually making people happy, only that it looks like people are happy. Hyundai has lost a customer for life (I am now driving a new 2012 Corolla, no more messing with used cars!).

T

tomkins1

Jun 22, 2012

Star icon

Demetrius was patient, knowledgeable, and worked very quickly to get us in and out as we let him know we were short on time. This is the very first time I can honestly say I enjoyed my car buying experience. I would highly recommend Demetrius and Hyndai of St. Augustine if you are looking to buy a new car. They were both awesome and worked hard to meet our needs.

R

rtlandepel

Jun 16, 2012

Star icon

My wife and I had a very pleasing experience over two days and purchased a 2013 Elantra GLS with all options. I had been checking cars on Edmunds.com and requested a quote on the Hyundai Tucson. Shortly we received a call from Roosevelt said to ask for him when we came in. Roosevelt is very low-key but extremely knowlegible about all the cars, and worked up a very fair quote for our trade-in and explained the veteran's $500 rebate for which I was eligible. Hyundai was highly recommended by a local friend who recently purchased an Elantra Limited and is very pleased with the car and service received. Another strong recomendation came from my son in New England who owns a Genesis and bought an Elantra GLS for his daughter.Richard and Eugenie Louttit

H

Hank123

Jun 16, 2012

Star icon

We went on Edmonds to request a quote from the dealers in our area on a 2013 Sonata. One answered a day later with a generic greeting and no quote. The other one didn't answer. We went to the dealer in Vero Beach and saw that they had added on an extra $4,500 to the sticker price for "availability" and "dealer prep". We went back to Edmonds and expanded our dealer search area, hit enter and within five minutes received a call from Randy Selph at St. Augustine Hyundai. I told him exactly what I wanted, agreed on a price for my trade in and proceeded from there. He had the car trucked in to his dealership from the dealer just up the way from me that didn't answer my first quote request. Randy found $1,400 in dealer discounts that were available at the time. The car that he found had some extras on it that I didn't need and he included them in the original price. The price that I was quoted by Randy originally was "out the door", tax, tags, title, everything and it never changed as the process continued. When we picked up the car, everything went smoothly. In two hours we were on our way. Trade in accepted, finance set up completed, instructional demonstration of the car's systems given (even setting up my phone and my wife's phone for the cars bluetooth), and a full tank of gas. A follow up call the next day to see if there was anything additional that we needed. Everyone at the St. Augustine dealership that we came in contact with were pleasant and helpful. It was well worth the 300 mile round trip to purchase this car and would not hesitate recommend the St. Augustine Hyundai dealersip to anyone in Florida who is in the market for a new Hyundai.

N

nesselrode

Jun 14, 2012

Star icon

We had a great experience buying our 2013 Elantra from Hyundai of St. Augustine. Darryl Clark was our salesman, and I was more impressed with him than anyone I've ever bought a car from before. He was very easy to work with and very fair. I will definitely be doing business with these folks again.

B

barbarasroberts

Jun 14, 2012

Star icon

I bought my car from a used car dealer in Valdosta, GA., who had bought it at an auction in FL. I happened to check my oil one day & it was almost dry. I called Hyundai of SA & spoke w/Debbie Girdwood. She asked if I could bring the car in now & I was able. Cory checked it out & serviced my 2008 Sonata. I went on a trip of ~500 miles, round, & checked the oil afterwards, it was a little low. Dye was put in the oil to try to identify where the oil was going.After talking w/Debbie, we started documenting the usage. Debbie spoke w/tech line. It was decided that every 1,000 miles I would have the oil checked & documented. Cory was/is my service technician & there was a definite pattern. After ~4 months, Debbie spoke w/tech line again & they recommended the head be replaced. Cory removed the head, (I'm not mechanical, so I apologize for incorrrect terms & sequence) & found there was a ridge & that is where the oil was burning. Debbie & Cory spoke w/tech line about this & they were told to replace the whole engine. I was given a new loaner to drive. I felt safe in this car. I am totally satisfied & happy with my experiences at Hyundai of SA. I have recommended the dealership to many people. I also will be taking my 2006 Honda Element to Hyundai of SA to be serviced. My deceased husband owned 3 dealerships in Valdosta, GA, Honda, Isuzu, & BMW. His dealership often won awards for their sales & service departments. I feel like I'm at home with Hyundai of SA.

W

Webb13

Jun 13, 2012

Star icon

Our experience at Hyundai of St. Augustine was phenomenal. Paul Smathers was beyond helpful, patient, and friendly throughout the whole car buying experience. We felt like Paul cared more for our well being than the actual sell, which was quite comforting. He took extra time out of his day to find the perfect vehicle for our family that fit our needs as well as our budget. We did not feel pressured like we did with other dealerships. The prices are aggressive and fair, and at the end of the sale we did not feel taken advantage of or "ripped" off. We look forward to enjoying our Sante Fe for years to come, and when our Honda Civic is paid off, we will be coming back for another Hyundai. We highly recommend Hyundai of St. Augustine, and when you go there..ask for Paul!

R

reneedmondlebon

Jun 13, 2012

Star icon

As a Toyota carolla owner, I never thought I could be converted to a Hyundai, but the quality and valueof the Sonata and customer service were above my expectations. I was surprised I could get 35 miles a gallon on a midsized car. There was no pressure form my salesman Matt and I felt comfortable throughout the process.

C

Crissy7899

Jun 12, 2012

Star icon

I placed an online inquiry and was immediately contacted via Email by Eddie.He responded to my questions and made an appointment for me to come in and test drive the vehicle I was interested in. He went above and beyond to make sure that I had a full understanding of all the features, fuel economy and options avaliable for the vehicle. He was very honest and I recieved OUTSTANDING service!!!! After I made the decision to purchase the vehicle (at a GREAT deal), He made sure that I had a completely FULL tank of gas and also made sure that my phone was linked to the bluetooth in the vehicle and the car was fully detailed, among all of the other things on the "checklist". I had an added option to be done to the vehicle in which he was very concerned with making the appointment immediately for me to bring the vehicle back to have the added option placed. This was by far a very pleasent experience and I will definetly refer others KNOWING that they will recieve the BEST possible service AND the BEST possible deal!

J

judysthompson

Jun 11, 2012

Star icon

My experience with Darryl was great. My brother had recently purchased two vehicles through Darryl and recommended him to me. Darryl and I negotiated through the internet initially since I live near Atlanta, Georgia and did not want to make a useless trip to St. Augustine. When I arrived at the dealership, I found Darryl to be very courteous and knowledgable about the car I was purchasing (2010 Hundai Genesis). He walked me through the operation of the car and explained all aspects of the sales. I had been approved for a loan and Darryl was able to offer me a lower interest rate through the Hyundai of America Corporation Financing. I would certainly recommend Darryl to anyone interested in purchasing a car from Hyundai of St. Augustine.

S

strzepeksc

Jun 6, 2012

Star icon

Ed Schupke was knowledgeable about the vehicle purchased; answered all my questions thoroughly, and provided excellent customer service. He allowed me to take the vehicle home for my wife to drive, and filled up the gas tank. I would buy another vehicle fron him again.

C

carolsjax

Jun 4, 2012

Star icon

My husband and I had been shopping for a new Elantra, and I had a very specific wish list. We visited two different Hyundai dealers in Jacksonville - one very close to our home. Several visits later we still had no luck in finding the car we wanted, and the dealers were not willing to work with us on price despite having bought three cars from them over the past ten years. One night I decided to check out the website for Hyundai of St. Augustine. Their website provides very detailed information about their inventory and the cars they're expecting to receive. I couldn't believe it when I spotted the exact car I had been looking for. My husband called the dealership the next day and was put in touch with Joey Cassata. My husband commented on how easy it was to do business over the phone with Joey. Joey was very knowledgeable and was prompt at returning all phone calls. He and my husband were able to negotiate the price over the phone, and an appointment was set for us to pick up our new Elantra. When we arrived at Hyundai of St. Augustine, Joey was waiting for us. Our new car was clean, full of gas, and ready to go. Joey was very friendly and professional. He took time to show us all of the car's features and make sure we knew how to use them. He also invited us to call him if we had any questions or needed anything at all. The financial side was handled by Eddie Brooks. Eddie was great! Where was he when we bought our other cars? He accommodated every request we made. He could not have been any easier to work with. From start to finish, our experience with Eddie was very positive. I would definitely make the trip to St. Augustine to buy another car from Hyundai of St. Augustine. Working with Joey and Eddie made it a wonderful experience, and I love my new Elantra!

E

ecevans

Jun 3, 2012

Star icon

We stopped at Hyundai of St. Augustine as the first dealership on our shopping trip. We were very interested in a Hyundai but wanted to look at other vehicles just to get an idea of what our options were. Demetrius Davis was very helpful, laid-back, and far from the typical pushy salesperson as he showed us around the dealership. He was patient with my picky tendencies and went out of his way to help us find the car that was exactly right for us (all while walking around in 90 degree heat!). After we'd looked at our options we told him we wanted to check out a few more dealerships. Instead of trying to pressure us to stay and commit to a Hyundai right then and there, he encouraged us to look around and come back. After looking at other cars, we knew that we wanted a Hyundai (the Elantra Touring to be specific) but it was Demetrius' sales style that truly brought us back to this dealership. If we hadn't been comfortable, we would have called it a day and gone to another Hyundai dealership to look some more in the next few days. Once we returned, he discussed our options with us and was very upfront about which vehicles would get the payments where we wanted them. He had already printed up a price and payment sheet while we were gone just in case. We really wanted to get into a different color (and nicer) model but it put our payments out of the range we were comfortable with. However, we felt that we would be settling for the other model and didn't want to "settle" while buying a new car. Demetrius worked with us until we were able to get the payments to a comfortable price point and we left the dealership with the exact car we wanted. We would absolutely go back and 100% recommend Demetrius to friends and family in the future. Overall, today was a very pleasant car-buying experience. Everyone we encountered was straightforward, helpful, and friendly.

C

cindymac09

Jun 1, 2012

Star icon

This is one of many recommendations for Paul Smathers. I was fortunate to meet Paul through an internet inquiry I made about a replacement car as I "loaned" my car to a neighbor who told me she needed to "pick up a friend and would be back in 30 minutes"whereupon she managed to total my car before all was said and done. My former car was going to be my last car purchase as it was a 2009 Hyundai Sonata which I loved. Fortunately no one was injured in the accident but my car was a total loss. So, not only had I lost my car but I was dealing with the shock of an accident. I am a single,independent lady looking towards retirement and this was a unique situation as the purpose of having insurance is to make oneself whole again - not to necessarily "profit" from accidents. I knew I had to be cognizant of the amount of debt or investment I was willing to take on at this stage in my life. So, I began my due diligence pouring through the internet looking at vehicles that would be comparable to what I had before. Hyundai of St. Augustine has a very good, informative web site that is easy to maneuver. I began my search via the internet to find the right car to fit my needs. I met a number of salespeople through these searches. I found Paul Smathers early on. I called him about one of the cars on his company's web site and we began a dialogue. I spoke with him probably 4 times before I went to the dealership and actually met him. I had heard like many of us have, that women in the car buying market are targets for unscrupulous salesmen, and, had indeed had a very similar experience at a dealership the day before I met Paul. The day after the bad experience I found a car I was interested in on Hyundai of St. Augustine's web site. So, again, I contacted Paul and we discussed the car. Paul was very forthcoming about the specifics of the vehicle and quoted me a fair price. I live in Jacksonville and decided it would be worth the drive to take a look at this option. Once I arrived at the dealership I was greeted by several of the employees in a very friendly yet respectful manner who escorted me to Paul's desk and got me a cold drink. Paul was finishing up with a new car buyer and even brought the customer over to meet me as well. The car I was interested in was still being detailed but Paul had it brought around and, after a thorough "walk around inspection" we proceeded with a test drive. I found Paul to be attentive, informative (he knows his products), respectful, trustworthy, kind and compassionate. He is so easy to be around. He even shared some pictures with me of his wife (who is quite beautiful)and proudly told me about his daughters. The test drive went well and I decided to have him work the numbers. He did so in a very efficient way and explained very well each line item. We proceeded with the process. I then met with Eddie Brooks, who is the Finance Director with the company. I found Eddie to be so personable, knowledgeable and efficient as well. Folks, this company has a great team that they have put together and at no time was I ever pressured in the least and there was no "game playing" that you will find at other dealerships. I can honestly say this car purchase was a wonderful experience. I would highly recommend this company and its' people, and, more specifically Paul Smathers for a solid, enjoyable good value in a car new or used.

R

rlperry55

May 28, 2012

Star icon

Dear Sirs,My husband and I were very pleased with Kyle and our new lease. He is a veryhelpful and pleasant person to deal with. He makes sure that you understand everything about your car and deal presented to you. He is a great asset to thisdealership. Hope we see him the future for further assistence.Johnny and Regina Perry

C

capnjtpk

May 26, 2012

Star icon

The purchase of my new car from St. Augustine Hyundai far exceeded my expectations. The entire staff was courteous ,professional and friendly.From the time we arrived at the dealership and until we finished our transactionswe were treated with courtesy and friendliness, (including our pup, peanut, he seemed to be the hit of the day)Thanks to all the people at St. Augustine Hyundai for all your professional care.We have already recommended some family and friends if they need a new car to be sure and stop in and take a look around.Great work guys, Thanks againRay, Barbara and "peanut" Capuano

K

Kornel

May 26, 2012

Star icon

Walter Brooks worked a deal with me on-line over a period of about a week and half. He was very professional and always returned my e-mails in a timely fashion. He did not pressure me to give him my telephone number which I appreciated because I preferred to work through e-mail. I did not feel pressured to buy from him and he worked hard for me to get a good price throughout the time I was doing comparisons. He was patient and a good communicator. I feel like I got my new vehicle at a reasonable price. Should the opportunity arise, I would buy another vehicle from Walter.

P

Pinkav8or

May 25, 2012

Star icon

very professional.no wasted time and meet EVERY need.very trust worthy.did what he said and didn't try to play games.what a wonderful experiance in this world of distrust.Thanks again.

F

fam1016

May 24, 2012

Star icon

We had an awesome experience with our recent purpose at Hyundai of St. Augustine. Our salesman, Joey Cassata was very knowledgeable about the vehicle we purchased and was extremely friendly. We would highly recommend this dealership!

M

michaelkelley

May 22, 2012

Star icon

Working with Walter and this dealership was very satisfying. We were not subjected to any high pressure as we've experienced at other dealerships. Walter spent the time and patiently answered all our questions and left the decision up to us. We would highly recommend this salesman and dealership to anyone.

W

Wfnole82

May 20, 2012

Star icon

Had a very good experience with Hyundai of St. Augustine. A co-worker suggested I contact Randy at this dealership since we knew we wanted a Santa Fe. I had gotten offers from several dealers in the southeast, and St. Augustine topped them all. Working with Randy was a pleasure and we are thrilled with our new car. I would highly recommend this dealership and we will shop here again, I have no doubt. It was worth the 3.5 hour drive to get there!

S

seanpking

May 18, 2012

Star icon

Smooth transaction, no problems, no BS, knew exactly what we were getting and didn't feel pressured to buy anything extra. Will definitely return for next purchase. Very pleased with the professionalism and simplicity of the whole process. Good job!

RS

Ron Schrader

May 17, 2012

Star icon

I had been considering the purchase a new vehicle for some time since my 2002Mercedes Benz S430 had over 200,000 miles. Although I live out of state, business brought me to Florida and St. Augustine during the past several years during which time I visited the St. Augustine Hyundai dealership and for the first time took a look at the Genesis and Equis. I was impressed with the cars but also with the professionalisn, automobile knowledge and frendliness of everyone with whom I had contact. When it was time to buy a new car and give up my Mercedes,and after test driving a Hyundai Genesis back in my home state, I called the people at St. Augustine Hyundai and purchased a 2012 Genesis 4.6. Talk about customer service! My Florida plans this week brought me to Vero Beach and not St Augustine. No problem. St. Augustine Hyundai had Rosie Ramsubhag deliver the Genesis to me then spent 2 hours orienting me to the features of this outstanding car.Great car! Great dealership.! Thank you all at St. Augustine Hyundai!

J

Jackiehitchcock

May 15, 2012

Star icon

My husband and I were extremely pleased with our experience at Hyundai of St Augustine. We generally buy all of our vehicles from Bozard Ford, but at Hyundai we didn't feel like a customers; we felt like family.Everyone was very friendly and Darryl was wonderful. He wasn't pushy and we told him excatly what we could afford and he gave us the best deal possible. We will be recommending all friends and family to Hyundai of St Augustine. And we love our new Sonata! THANK YOU!

B

bethsallen

May 13, 2012

Star icon

David looked for the car that we wanted and called us as soon as the vehicle came in as a trade in. He knew exactly what we wanted. Thanks so much!Beth and Fred Allen

C

Charlenes68

May 13, 2012

Star icon

Our 3 rd purchase in 6 months!!! They were so easy to work with! Understood what we wanted and had it. Darryl is the best salesman hands down!!!! Definitely referring and buying there again. I LOVE my car!!! We drive almost an hour to get here too.

K

kschultz

May 12, 2012

Star icon

Kyle was very knowledgable about the Hyundais and answered all of our questions. We liked that he wasn't pushy and try to talk us into something we didn't want. we will recommend him to others we know that are interested in a new car.

BT

Bike Trail Riders

May 11, 2012

Star icon

After a terrible experience at a high pressure, game playing dealership, we decided to look for a no-haggle dealership and found Hyundai of St. Augustine online. After sending an inquiry about an Elantra, we got an email from Eddie Schupke. Upon our arrival, Eddie greeted us and took us on a test drive. He was professional and knowledgeable, and answered all our questions without making us feel pressured or stressed, which was a nice change from the dealership we'd recently left. He was also very friendly and patient as my wife changed her mind a few times... We highly recommend Eddie and believe you won't be disappointed with the service and excellent way he does business.

H

hokiegirl90

May 11, 2012

Star icon

This dealership is the easiest dealership we have ever worked with. We look up the car we are interested in on their website and then we call or email them to work out the agreement! Simple as that. As usual, a fantastic experience!

B

Bill1121

May 9, 2012

Star icon

Went to other dealers in Jacksonville,Fl.but unable to get the deal I was looking for due to credit issues.Kyle Showalter and David Mayfield went the extra mile in not only getting me a deal I could afford but the exact vehicle I was looking for.It was well worth the extra drive.Anyone in the market for a new car would owe it to themselves to go check these guys out.I give them a 5 rating across the board.Bill Johnson.

N

natasa

May 7, 2012

Star icon

Great experience, excellent financing worked with me on getting the best deal.David was very friendly.He was very informative about buying a car. He was a great salesperson

AT

Anne T.

May 6, 2012

Star icon

I can't say enough good things about this dealership. I had walked off 15 car lots and was ready to quit bc of all the pressure and games. I went to Hyundai of St. Augustine and I was treated like I was going buy a $50,000 car. In truth I couldn't afford a $10,000 car. Randy was honest and helpful and they gave me an amazing deal on my trade and the car I wanted. I will NEVER GO ANYWHERE ELSE. Andrew and Randy cared about ME AND MY BUDGET. Wow. I will tell you this, if you have lost all faith in car salesmen, go to Hyundai of St. Augustine. I love these guys and they are the REAL DEAL personally and financially. Anne from Switzerland, Florida

IJ

Inez J. McDonald

May 6, 2012

Star icon

Purchase of a new car, a once every ten year deal, can be trying but David Bunn walked me through the process step by step. He was patient, informative, applied no pressure and to my way of thinking, went far beyond his line of duty.

S

schaeferfh

May 2, 2012

Star icon

Like many consumers in the market for an automobile, I was reluctant to go through the new car shopping experience. Regardless of the State I lived in, there was a common sales theme of pressure and prolonged waiting. After avoiding the new car purchase since 2000, my Dodge Caravan with 245,000 miles finally decided it was time to call it quits. Spending countless hours analyzing the new car market and published reviews I set my focus on a Hyundai Elantra. The next task was to find a dealership with an outstanding reputation of customer service and dedicated employees. I found this dealership in Hyundai of Saint Augustine. The final task was finding a sales consultant I trusted and had the confidence to work with. I found this and a lot more when I met Kyle Showalter. He is more than a consultant but a trusted advisor on all items pertaining to vehicle purchases. His knowledge and breath of Hyundai vehicles and customer service made this experience outstanding. His attributes are not limited to his sales expertise but in the fact he is an Air Force Reservist who serves this country with pride and honor. I would drive hundreds of miles just to have the opportunity to work with Hyundai of Saint Augustine and more importantly Kyle Showalter!Thank you for a true buying experience!!

N

nevetsmcghee

Apr 29, 2012

Star icon

I purchased the car through the internet sales representative. The transaction went very smoothly. After my last experience at a dealership down in Miami, this was a pleasant surprise.

N

Ngifford

Apr 25, 2012

Star icon

The entire buying experience was excellent. Joey cassata was extremely efficient and went above and beyond in delivering my new car.Thank you for a great experience.

NF

ness f

Apr 24, 2012

Star icon

Who knew that buying a car COULD in fact be an enjoyable experience! I had the 2013 Elantra Limited set as the car that I wanted to get, but no one in my area could get it. I started shopping around outside my town, and got some ok quotes with LOTS of haggling. I stumbled across these guys at St. Augustine, and it was such a breeze! Right off the bat I got a great quote, and they delivered the car to me!

J

jromine1

Apr 23, 2012

Star icon

This was without a doubt the best experience we have ever had purchasing a vehicle. Roosevelt and the others were extremely helpful. We will definitely recommend this dealership and Roosevelt.

R

rebreojr

Apr 22, 2012

Star icon

The easiest car purchase i've ever done, Joey was excellent to work with, the rest of the staff made it a very pleasing exp. From picking us up (car broke down 2 miles from the dealership) to driving off the lot I could'nt of been happier. This was my first time doing bus. over the internet and it wont be the last, no hassels, no worry's, they kept their word on everything they said they would do and when a few things did change they worked as hard as possible to accomodate us. We left happy and will gladly return when its time (36 mths) to lease/buy a new Hyundai.

R

robbrwn

Apr 21, 2012

Star icon

We had been looking for a Tucsan Limited with Nav system for quite some time. Found one on-line at St. Augustine Huyndia. Eddie e-mailed me back with the car details, and asked me to call him if interested. I called him back and decided to have him work up a price. Eddie called me back with a great price, and offered to deliver the cart to Orlando for free. The whole experience was hassle free and great. I have to thank Eddie for the best car buying experience that my wife and I have ever had. I would recommend St. Augustine Huyndia for all your car needs.

L

Ladi1217

Apr 15, 2012

Star icon

I had spoke with Darryl Clark regarding my need for a car. Stated that I was very happy with the warranty given and was interested in get a Elantra either new or used. He contacted me via email stating that it would be possible to get a new Elantra within my request for payments in and around 280- a month and that he was happy to had meet with us. Although I was unable to test drive the car with my father that night because he stated that they were about to close. He sent me an application for credit and I filled information out including my Father on the app as a secondary because I knew that their were problems that showed on my credit history. He did once follow though and call me asking about my Father's income regarding this application and also that since 2013 Elantra were in that they would be able to be flexible with pricing on 2012 Elantra because they were given the opportunity to negotiate price on them now. I waited a few days and got no response back regarding this application. I than called him and he stated that he had been very busy and that he would return my call. He called me back a few minutes later and told me that my application had not been approved and it would not be possible to get a car that I was interested in. He was a very nice man throughout my experience with him and I wanted to give him commission on a purchase of a car because of that experience but I felt in the end that I was not worthy of being a customer because of maybe my income or credit score........which in the end sent me to another dealership who treated me with Respect and Understanding and was about to get me a car within my budget. I was ability to rebuild my credit while keeping my dignity in-tacked. Unfortunately I did not feel the same way at this dealership.

R

rfh188

Apr 15, 2012

Star icon

We had a very good experience at this dealership. Our salesman (Paul Smathers) and other associates were very friendly and helpful. He was able to get us financed very quickly with a reasonable rate. He was very kowledgeable about the vehicles and he was able to help us decide which vehicle was best for us. We will definitely recommend the St. Augustine Hyundai to our friends and family. It was a pleasant experience and very much worth going there. Also have to mention how much we love our new car. :)

S

S&D

Apr 13, 2012

Star icon

Fantastic experience! Mr. Brooks is a delight. He was patient, respectful and there were no games. Even Jim, who delivered the vehicle was a delight. We had such a great experience, that a week later, we called Walter for another vehicle. Yep, my husband liked mine so much he wanted on too. He was very firm about what would be fair, and comfortable for us. It was presented to Walter, who presented it to his management, who agreed, and we are going to contract on our second car. We will recommend Walter to everyone we know in Ga who is looking for a Hyundai. If I told you we did all of this over the phone and internet without ever meeting, Would You Believe It??? It's TRUE. At Augustine is Great. I have local dealers, one 1 mile from our home and one 24 miles and Neither could come close. Love you guys!!!!

D

deanahooper

Apr 13, 2012

Star icon

Eddie was awesome, no pressure, but did keep me posted on what was going on. Found me the car I wanted. I would recommend Eddie to all my friends and family.

N

not4nuthen

Apr 12, 2012

Star icon

Went car shopping with my 21 year old daughter, Eddie was our salesman, it was actually an enjoyable experience. There was no pressure, he was very informative, and will probably go to this dealer when looking to buy myself another vehicle. I would certainly recommend this dealer to others. Thank you, Hyundai of St Augustine. Kim M

J

Jlwpsa90

Apr 11, 2012

Star icon

It was my first time buying a car and Walter was very patient and helpful. He selected just the right car. He also helped with my unique circumstances for financing. I would buy another car from him in the future.

E

escherkerr

Apr 10, 2012

Star icon

I had a very good experience purchasing my Genesis. There were a couple of things that I would mention though: 1) One of the cars that i test drove (red Sonata) reeked of smoke. I wasn't planning on purchasing it but I wouldn't have with the stench. A true turn off for any buyer, i'd think. 2) The car that I did buy (2011 White Genesis) had a pea sized scratch right on the front of the bumper down to the black metal. It may have been photoshopped out in the photo online as it was pretty obvious when I saw the car in person. Seems to me that from a dealer's perspective it would be in your best interest to address something like that before trying to sell it. After I bought the car I bought the paint stick and fixed it as best I could myself. Also, the interior up by the ceiling and around the visors had marks of prior use, like hand dirt and even something that looked like catsup. A wet paper towel and a bit of elbow grease got rid of it and it looked as good as new. Why couldn't your "150 point inspection" take care of something as simple as that? Just makes sense to me. Jack is a very good salesman. Not high pressure and fairly knowledgeable about the product. Obviously enthusiastic about Hyundai. A pleasure to deal with.

B

billyc1

Apr 10, 2012

Star icon

Very good experience. I am in my early 70,s so have purchased many cars over the years. Normally not what I would call a fun experience. We visited several different dealerships deciding what kind of car to purchase and where. Rosie was the most knowledgeable about the automobile and comfortable to deal with. I had reviewed prices on the internet prior to shopping and the price we received was very fair.

K

kyhcar123

Apr 7, 2012

Star icon

I was treated with compassion and Paul listened to what I needed and did far more than sell me a car - he was the answer to prayer that helped me over a hurdle and brought me peace of mind.I love my new car, and am thankful to all the people at Hyundai of St Augustine that made it all happen so quickly for me. It had an immediate and tremendous impact on my life. I am so very grateful!

T

Tricma

Apr 3, 2012

Star icon

I have bought many vehicles over the years. Without question, both the relationship with Joey Cassata as our salesman, and the "no haggle attitude in making the deal" was far beyond any car buying experience in the past. We are still shaking our heads at the quality of the deal, and the ease at which it was reached--thanks!Rick & Patricia Rudomanski

B

Brian_Rowland

Apr 2, 2012

Star icon

Walter Brooks handled the entire trade in deal in about 1.5 hours on a Friday evening - you can't ask for much more than that from a dedicated sales pro!

GD

Gracelyn Donesky

Apr 2, 2012

Star icon

I contacted several dealers in the Jacksonville area when looking for a Sonata with just the right features and color I wanted. Kyle was persistent in contacting me without being pushy. When I saw that St. Augustine Hyundai had the car I wanted, I contacted Kyle and we set up an appointment for a test drive. Kyle was friendly, informative and patient as I wanted to think some more about the purchase. I decided to buy the car the next day and renegotiated the price a little with Wade. Kyle delivered the car a few days later (an hour's drive) and I am loving my new Sonata. It is beautiful.

V

veloster101

Mar 28, 2012

Star icon

This is a recommendation for Paul Smathers...I worked with many dealerships and many salesman over the years. Paul was by far the best salesperson I have ever dealt with. After searching for one specific car (Veloster in manual transmission) all over the state of Fl, none were available. Even after he knew that he wouldn't be able to get me the car, he was incredibly kind and patient and helpful to me. He help me find and the car out of state. I ended up flying out of state to buy the car as that dealership would not trade for it. I bought the car out of state and ended up having a ton of problems with that out of state dealership. Even though I had just bought a car from another dealership I called Paul Smathers back as he was so helpful to me before to ask him for help again. Paul didn't let me down. He researched for me a bunch of out of state laws on reciprocation and tax law that were causing me problems. He advised me how to handle each issue I had with the other dealership and the new car I bought. We spoke many times about it. As I had just bought a new car, there was no reason why he would have continued to go out of his way to help me other than that he is a good and kind person. Before Paul, I have never recommended a car salesperson. Paul is truly a wonderful person who I now consider a friend. For anyone who is in the market for a car, I sincerely recommend that you work with Paul.Thanks,LeeJacksonville, Fl

J

joannc54

Mar 26, 2012

Star icon

purchased my sante fe online and by phone with joey. delivered my new car by truck to st pete fl. joey made my buying experience a fun time instead of a pressure time. happy with my new fe. joann

A

AJK

Mar 26, 2012

Star icon

This was our first new car purchase, and we were expecting the worst, but it couldn't have been more painless! I couldn't believe that we got such a competitive price for our Hyundai Elantra Touring without any haggling. We are very busy with our newborn daughter, so we kept putting off the process, but we never even had to leave the house!!! Our car was delivered to us by a very friendly driver who then drove our trade-in back to St. Augustine. They even came after work because that was the best time for us. I emailed several Hyundai dealerships in North and Central Florida for price quotes, but Eddie was by far the most responsive and the most upfront about the process. We emailed several times back and forth over the weekend, and even though I know he was very busy with other customers at the dealership, he always took the time to answer my questions. He even offered to let me call him with any additional questions I had on his personal number after business hours. At one point, while he was helping a customer, another salesperson emailed me to let me know that Eddie was with another customer, so that I understood why his response would be delayed! I was given three models to consider, and an additional two used models to look at as well. Once we found the model we wanted, we had everything arranged over the phone, and the car was delivered on Monday! I'm afraid we've been so spoiled by the experience, we'll have to go back to Hyundai of St. Augustine every time we buy a new car! I have already raved about Hyundai of St. Augustine to everyone I know. I'm so happy we found them!

M

marquitos2

Mar 26, 2012

Star icon

I must say that I thought of buying a new car, would be nervewrecking experience. But Hyundai of St. Augustine not only beat everybody in price in the central Florida area, but their customer service was outstanding. Eddie Schupke was courteous, informative, and did not pressure us at all. In fact, he accomodated all our needs (including staying late) in order to accomplish the deal we wanted. His manager Wade, was a great personable guy, who worked his magic, to help Eddie provide us with a good deal. I live in Orlando, and I would definately recommend these guys. I drove a combined 4 hrs, but it was well worth it. I bought the car of my dreams, at a fair price.Marco.

P

pleasedcarowner12

Mar 25, 2012

Star icon

Outstanding customer service went above and beyond my expectations. Would hihly reommend to anyone. Price of car was spectular. Thankyou Joey Casta from myself and family.

K

kluge

Mar 24, 2012

Star icon

Our car buying experience with Kyle Showalter was the only pleasant one we have ever had. We did not feel the typical high pressure sale from Kyle. He was patient, honest, and very professional. Eddie Brooks was also great to work with in the finance department. We would definitely recommend Hyundai of St. Augustine to our friends.

S

scbrooks

Mar 23, 2012

Star icon

From Start to Finish it was a very pleasurable and easy experience. Paul Smathers contacted me very promptly after my internet inquiry. He was courteous and informative about possible options and e-mailed me a couple of cars to consider. After speaking with him on the phone I had pretty much made up my mind that he had the car that I wanted since it was the right color and had less miles than another one that I had looked at. Certainly did not hurt that the pricing was more competitive! Once we arrived at the dealership Paul got right to work informing us of all the options the car had and after the test drive my husband and I were ready to purchase the car. Paul and the Sales Manager were very open to my desire to get the payment into a place that was comfortable for me and they worked their magic! When we got to the business office to do all the signing all the numbers were exactly the same as what Paul showed me! This was a first for me, I have to say! As a side note, Paul kept the entire experience very personal, sharing funny stories and listening to our stories. It really gave me a sense of comfort that he was a genuine nice guy! I will absolutely recommend this dealership to others. With Paul in the Sales Dept and Chris in your service Department, you can't go wrong!

T

thomassefton

Mar 23, 2012

Star icon

Darryl and the sales manager were good at trying to work with me to keep within my budget with my trade in. They made me several offers above my limit, but I could not accept. They suggested several alternatives and Darryl Emailed me 4 alternatives. I am considering them, however they are not the vehicle I am looking for at this time. I left it open for them to contact me if something comes up that would work within my budget on a newer used car. Darryl even offered to drive one of the cars by to my home to see if it would work. He lives a mile or so away from my residence. Very professional, not pushy, they try to accommodate what you want. Sorry we could not work out something as I would like to buy a car from them. Maybe they can reconsider their price on the used 2011 Sonata SE we looked at.

S

SFLover09

Mar 21, 2012

Star icon

From the moment I e-mailed the dealership, I had great service. Chris Clark "Bird" responded with empathy for the accident I had been in and was sincerely interested in helping us find the right vehicle for our needs. He contacted us regularly to make himself available if we decided to proceed with the Santa Fe we saw on-line. As soon as we arrived (he didn't know we were coming). He met us in the parking lot and showed us the SUV and another one like it (at our request). He then took us for a wonderful test ride around Shore Drive. The whole time we were with him, we felt like we were with family. His caring nature, knowledge of the car and of the area were refreshing.He made sure our Santa Fe that we decided on was set for us to take over when we arrived today. Floor mats, keyless entries, and paperwork were all handled. He also made sure we had a full tank of gas before we drove home.David Mayfield was cordial and knowledgeable. He also helped the process to be smooth and painless. The pricing was perfect for our budget.My husband and I appreciate all the efforts of everyone at St. Augustine Hyundai who helped our Santa Fe be the best it could be for our purchase. We would recommend for anyone out there who is looking into a new car purchase, to see this dealership - we are sure happy we did and that is why we gave this dealership the highest ratings!

P

paulettebuchy

Mar 20, 2012

Star icon

Kyle was very easy to talk with and very patient with me. He answered many of my questions before I even asked them. I started out looking at the Elantra and then because I could not get a better driver's seat, and that was really the only reason, I went up to the Sonata. I liked Kyle very much and did not feel pressured from him.Paulette

S

saroettger

Mar 19, 2012

Star icon

My exerience was awesome. Joey returned all my phone calls while waiting for call to arrive. Eddie was very pleasant during the financing process. I will call you again for the next car in a few years and recommend Joey to all my friends.

JS

Jerry Stenski

Mar 19, 2012

Star icon

Our experience was one of the best we have had in purchasing a new car. The staff patiently listened to our questions and answered all of them in a professional way. We took two weeks in making our decision and never felt pressured, but instead our sales person stayed in touch and presented every possible option until he came up with the solution that best suited our needs. We are now owners of a new Elantra and just love it. We drove from Orange Park to deal with Hyundai of St Augustine as we were told they were the best dealership in the Jacksonville area. That turned out to be very true. We will recommend them to everyone.

B

bootownsend

Mar 19, 2012

Star icon

My wife and I had never done business with this dealership before. I am 70 years old and am familiar with the many games that can be played. We didn't have to deal with any of that. Our Vystar Credit Union representative, Karen Wolfson, contacted several dealerships about the vehicle we wanted. This dealership gave us the best price, and there were no surprises when we arrived to close the deal. Rosie had the car ready when we arrived, and it was beautiful! We discussed all the details to our satisfaction and then went to see the finance manager. I can't remember his name. There was no pressure to purchase any " add ons" but we did purchase two. We signed the papers and that was it. He was very nice and explained every thing to us. I never had any apprehension. The whole process took longer than I expected, but looking back we covered a great deal, especially the time Rosie took to familiarize us with the many features of the Sonata GLS. When we left we were totally satisfied.

P

pudgecat

Mar 18, 2012

Star icon

The purchase of a new car is a notoriously unpleasant experience. However at Hyundai of St Augustine the experience was a very pleasurable one. The experience started with a cordial meeting soon after getting out of our car. Not the usual stampede of salesmen fighting to get to you first to claim you as their territory. As we walked toward the sales room a salesperson asked if he could direct us to anyone in particular. After giving him the name of a salesperson, and being told that person was off for the weekend, we were directed to Roosevelt. Roosevelt asked what type of vehicle we were interested in and many pertinent questions to narrow the choices and provide selections to view. We took a car out for a test drive which lasted about 30 minutes. We were a bit surprised that no salesperson went with us. We found that to be a huge factor in the "no pressure" experience of Roosevelt and Hyundai of St Augustine. After settling on the car we wanted to buy we were (again) expecting the unpleasant haggling over money that typically occurs. But again, Roosevelt and Hyundai of St Augustine exceeded our wildest expectations. Roosevelt knew we had financial information from Kelly Blue Book for our trade-in vehicle and for the Elantra we were purchasing. The money was decided in less than 15 minutes; with us being very happy! Another outstanding feature was the explanation of the workings of the car. That even included Roosie downloading my contact list from my iPhone to the Bluetooth feature of the car. Having been a many, many year Honda Civic owner and fan I can say without any hesitation that the Hyundai Elantra beats the Civic by a wide margin. No wonder the Elantra is 2012 Car of the Year. It certainly is in my book! I just love my car. Thank you Roosie and Hyundai of St Augustine for such a pleasant car-buying experience!

RM

Ray Michaels

Mar 13, 2012

Star icon

We couldn't ask for better service or a friendlier atmosphere, Roosevelt even came to the house to set up our garage door opener and Walter was great.

JS

Joan Stevens

Mar 12, 2012

Star icon

I did alot of research on the Elantra andI found this dealership to have the best price andthe color in stock for the car I wanted.They were very honest with their pricing and I had a great experience in my car purchasae thru them.

J

jeffwcagle

Mar 11, 2012

Star icon

Best Price in the area. I live in Tallahassee and did everything over the phone and by email. Their finance department was great in helping me get financing I could afford. Randy was the salesman I worked with and he was great. He took care of everything. All I had to do was get there, complete the test drive, and sign the paperwork. Great experience. I would and will recommend anyone looking for a Hyundai to check them out before buying.

K

Kumsch

Mar 8, 2012

Star icon

Called spoke to Debbie she told me to come in the next morning.Debbie greeted me when I arrived. She sent a mechanic to go for a ride with me so he could hear the noise in the rear of my wife's 2010 Elantra Touring. He heard the noise and he took the car into the service bay. He came out bout 20 minutes later and told he tightened up a loose nut on the rear suspension. We took another ride and the noise was gone. He then brought the car to be washed. I was done in 1Hour and 15 minutes. I was completely satisfied with my overall experience, and recommend this Service Department Highly.Gary Klein Of Palm Coast

J

jeffgordanfan

Mar 2, 2012

Star icon

Salesman Darryl Clark was the best salesperson I have ever dealt with in over 20 years of buying vehicles. I am very happy with the car and the overall experience and highly reccomend this dealership.

M

moxielovesme

Mar 1, 2012

Star icon

Awesome, awesome, awesome!!! I've bought a number of cars in my life, but this is hands down the best experience I have ever had with a car dealer. With some major blemishes on my credit I was told by Hyundai of Orange Park that you could not lease with those issues. I was told my issues automatically disqualified me. I had been given Kyle's name from my boss. My boss knew of my issues with Orange Park and said what a good guy Kyle was and how great the dealership was. I gave it a shot. I talked to Kyle and he said my issues did not disqualify me. After I let Kyle pull my credit I found out not only did Orange Park not tell me the truth...they didn't even pull my credit before telling me no. Kyle and his finance manager, Eddie Brooks, got me approved through Hyundai! The car I wanted was the Veloster and had been eyeing the green one since I'd seen them in the summer of 2011. St. Augustine did not have a green one. Kyle and his boss, Jimmy Feliciano, combed Florida for a week looking for a basic green Veloster so I could come in over the weekend and lease. They never gave up! Kyle let me text him all the time requesting updates without getting irritated. Finally the day I was supposed to come in they found one. Within the hour they had a driver on the way to get it. It was cleaned and ready when I got there that evening. The dealership was so laid back and comfortable. The whole process that evening only took an hour and a half!! I love, love, love, love my green Veloster. It's my favorite car to date!! But even more than I love the car I really love this dealership for being understanding and helpful and treating me like their only customer. Thank you Kyle, Jimmy, and Eddie!!

B

bmiller43

Feb 27, 2012

Star icon

Great experience with personable and knowledgeable sales person, Randy Selpi, and finance manager, Eddie Brooks. Dramatic improvement from prior sales techniques most people have come to expect from car salesmen which was high pressure, assuming the customer knows nothing about the vehicle, costs, talking competition down, etc. Your mother would be in great hands if she visited this dealership alone!

J

JerCherMay

Feb 26, 2012

Star icon

Very friendly, knowledgeable and helpful Randy gave us multiple opportunties to look at and compare our options but he was also not pushy, gave us all the time we needed to consider several cars of interest. Great experience overall.. Financing was made easy and fast. Thanks

RC

robert caruso

Feb 25, 2012

Star icon

i was ac tually at carmax jacksonville looking at a 2009 genesis they had transferred in for me. i had seen the car i bought on the st augustine dealer web site but had some ties to carmax having worked there.the car was filthy inside and smelled.got in my and drove twenty miles to st augustine. this dealer was excellent in all areas of the purchase trade in was quick and precise purchase also.People would generally rather have a root canal than go into a car dealership. jeremy and his associates made this a very satisfying experiences v

P

Pthomas190

Feb 22, 2012

Star icon

Although I have not purchased yet, I,m blown away by the customer service so far. After having 5 cars in consideration of being purchased, this dealership tipped the odds by exceeding everyone my expectations in cost, inventory, customer service and willingness to meet my needs not theirs. I will purchase my new car in 9 days and cannot wait.

G

Greg&Kristin

Feb 20, 2012

Star icon

Living near Daytona Beach, my wife and I were referred to this dealer thru USAA car buying service, and Roosevelt promptly emailed detailed information we requested for comparing cars & dealers with no lure or pressure he seemed most trustworthy. When it came to selecting the car we wanted for the best price, Rosie met a competitors offer (better than USAA target price) and was up front that Hyundais $400 recent college graduate rebate is only available thru Hyundai financing no one else told me that in my price quotes. With this, we visited Hyundai of St Augustine for a test drive and Rosie stayed an hour after store closing, showing my wife each feature on our new Elantra, making sure we were comfortable and all our questions answered. Professional, respectful, kind and top notch service- we highly recommend you contact Rosie for his expertise and unique service.

M

mitts250

Feb 19, 2012

Star icon

The only Hyundai dealership in NE Florida willing to negotiate on price for new Hyundais, plus they sell enough cars to get you that hard to find one that nobody has. Hyundai works on an aggregation system assigning cars to dealerships based on customer service and cars sold. Matt Lowry my sales consultant was great, price on my trade was fair and they had the car right up in front with a full tank of gas ready. Their finance department is straight forward, they dont try to load you down with a bunch of stuff you dont need. Great experience over all and I would return again.

L

libertyguy20

Feb 17, 2012

Star icon

Let me start by saying that St. Augustine's prices were the lowest i could find when i shopped around and compared to EVERY Hyundai Dealer in the South Florida Region. I really did my homework. The price was my primary reason for purchasing through St. Augustine. not only was the price lower, by I was offered more for my trade than anywhere else, and i was offered a lower % rate through one of their partnering banks than what I had already obtained on my own. Joey was extremely informative, easy going, relaxed, helpful, calm, and followed through on every little detail that he communicated to me. Having had a horrible car purchasing experience or two before, I was "ready for a war" and decided to go with the "online route" this time when searching for a car and so that i could avoid the whole "let me see what i can do for you" back and forth approach between the sales manager and the saleman.Joey and St. Augustine exceded my expectations. Despite a great price, a few inconvenient details emerged regarding my car after I took reciept of the vehicle (it was delivered to me....for free i might add). Being well outside county area and livivng in S Florida i was a bit concerned; however, Joey and others at the St. Augustine dealership helped me get everything straightened away.Also, when the paperwork arrived in the mail for me to sign and ship back through overnight mail, everything was 100% spot on (i.e. no surprises). When I took the car, it had a full tank of gas, as I expected but was very curious to see.I probably came across to St. Augustine and Joey as a bit anal-retentive (my opinion only....lol) and in fact i probably was in this case, but Joey maintains a positive attitude to all my questions, responces, etc.I will buy from him and St. Augustine again when the time comes. Customer service does exist....at least through St. Augustine Hyundai :)

M

mandebooks

Feb 17, 2012

Star icon

Had a great time and wonderful experience! They provided us with the information we needed and proper comparison to other vehicles. We also really enjoyed the test drive and our sales representative.

DM

David Meyer

Feb 17, 2012

Star icon

Having purchsed New vehicles from Hyundai Of St. Augustine I did not think they could out do therselves. I was wrong. They make buying car a pleasnt expierience. I thought they were good before but they have all the steps mastered. From test drive to paper work they go through it all effortlesly. And from past expierience ther service department is second to none. This is why I would not buy a car from anyone else. Thanks you so much.David & Margie MeyerSatsuma , FL

T

tross6225

Feb 15, 2012

Star icon

I would like to say that my overall experience with the Hyundai dealership in St Augustine was excellent. I have had bad experiences in the past and it just makes you HATE to have to purchase a new car. Mr Demetrius Davis made this experience with purchasing a car better and I would recommend him to my friends & family. The entire staff at this dealership should be recognized for their hard world and excellent customer service. Thank you Demetrius for saling me my beautiful car I love it!!

S

stricklandjs

Feb 9, 2012

Star icon

While I did not end up buying from this dealership, I couldnt have been happier with the efforts of David Bunn in his attempt to find what we were looking for. He was very helpful and maintained excellent communication.One key item of note is that Key Hyundai in Jax spoke highly of St.Augustine. That meant something to me as a customer after the dealings I had with Hyunday of Orange Park.I would not hesitate to visit and purchase from St. Augustine.

G

grail1

Feb 9, 2012

Star icon

We bought a used Hyundai last summer. The salesmen were great...no pressure and they worked together to help us with the sale. Recently we needed another used car. We tried a Toyota dealer who spent two hours trying to sell us cars we couldn't afford. Then we went back to St. Augustine. We told Roosevelt what we wanted, he showed it to us, the car was right, the price was right...done! They really take the stress out of car shopping. You must give them a try!

S

smck

Feb 4, 2012

Star icon

Very comfortable car-buying experience. Both Randy, the salesman, and Eddie, the finance director, were gentlemanly, pleasant, and totally willing to answer my questions. There was no pressure at any time. Randy did an extremely clear and thorough job of explaining the features of the car to me; and Eddie did a splendid job of explaining the various warranty plans available.

S

sadiemmiller

Feb 2, 2012

Star icon

We made an appointment with walter to see a vehicle that caught my eye online. Walter was very friendly and the deal was no stress, straight forward. Best car buying experience.

JM

john mangum

Feb 2, 2012

Star icon

I have been driving for over 50 years. I have had many different cars from early on Ford's Chevies Plymouths and Pina Farinas now to Jaqs,Lexus and Cadies. My first experiences with my new Equus (1700 miles) has been the best of any of my cars and the latter cars have been new as well. The ride style and the fun of driving the car has been great for me. I am still trying to learn all the bells and whistles and so are all my friends. I feel safe in the car and I enjoy all the ambiance it affords. John W. Mangum, III

B

Bitterbeans

Feb 2, 2012

Star icon

Did my research, pulled CarFax's, and took my time ... ended up driving from Orlando to St Augustine Hyundai and got the car I wanted, for the price I expected, with an APR that was better than my bank offered. Didn't feel pressured by the Salespeople, and Jack didn't make us feel like we were wasting his time by looking at multiple cars. The one thing I wish I could have had was a second key to my new car - 2010 Hyundai Elantra blanks are hard to come by! Overall a great experience.

D

danielle.allen

Feb 2, 2012

Star icon

My husband and I had been looking for a Hyundai Genesis Coupe. We found one on autotrader and decided to make the 2 and a half hour drive to St. Augustine to look at it. That was the best decision we made! Hyundai of St. Augustine is an excellent dealership with great people working for them! Our experience from beginning to end was everything we could have hoped it would be. We were treated with respect and this dealership seems to genuinely value their customers. We drove away with the car of our dreams! Buying at this Hyundai dealership made us feel confident about the big decision of buying a car. In the future we would definitely make the drive to St. Augustine just to deal with the friendly salesmen at Hyundai of St. Augustine!We worked with Roosevelt Ramsubhag and he was EXCELLENT! He answered all of our questions and was very accomodating! HIGHLY RECOMMEND HIM!

B

bmagu2003

Jan 28, 2012

Star icon

I feel honored to meet such dedicated salesmen and hard workers that put together a great deal for my wife and I. They are to be congratulated on their knowledge of the vehicle we picked out. I must say that the Hyundai Elantra is aces above any car I looked at prior to meeting these two knowledgable men. They are to be congratulated on their friendly atitude toward us.

P

panther46

Jan 28, 2012

Star icon

When I went into the dealership I was "shopping" for a vehicle. As I was looking around I was approached by Kyle and asked if he could help. He asked about my interest, I mentoned the SE model. As we walked around he showed me the SEs that were available And I mentioned the two colors that I was Interested in. I also looked at the Elantra Limited that was available. He followed me around listening, I then said why don't we go inside and check prices, on the way in on the floor there was the exact model and color I was interested in. We sat down dicussed price, then my trade in. We came to price that I was ageeable with, filled out paper work. went home with the car. I would recommend both the dealership and Kyle as asalesman.

S

sundarsts

Jan 24, 2012

Star icon

Great!!!!I was looking for a used vehicle at good condition, looked around Jacksonville, where I stay and not satisfied with the ones I see. Finally saw one in the site of Hyundai of St.Augustine, which was good looking and had a very clean CarFax. Went there to see the vehicle, but fortunately/unfortunately the vehicle was sold. Graig showed me another vehicle which again had clean carfax and all at good condition (Both mechanical components & Appearance). I took for the test drive and completely satisfied with it and the next moment I decided to get that. Sat for finalysing the price and they are good with the deals as well and I am satisfied. It was worth coming 30 miles to get these kind of used vehicles. Infact when I took the car, people around me started asking, you got a new car. Which made me more Happy.They also make all the paper work fast & neat.They sell cars with clean car fax and good condition, just go and get it you will definetly like it. Special Thanks to Graig, who was great during the purchase and made everything smooth for me.

L

Leo037

Jan 23, 2012

Star icon

I was going in just to look. Walking around the lot for a few seconds, my friends and I were approached by Bird (our salesperson). He is a kind person. The best part is he listened. There is a lot of fear making a big purchase. He talked with us like he's been knowing us for years. He addressed many of my concerns to help me select a car to fit me and my lifestyle. He is very patient and funny.Ok, so I bought the car that day. I was scared. But David Mayfield (financing) put me at ease. He was very organized and personable. Both of them reassured me to call for any questions or concerns. Trust me I have called them and they were just as genuine over the phone as they were in person.

PB

PC Barb

Jan 23, 2012

Star icon

My experience in purchasing my new 2012 Elantra with salesman Joey Cassata was marvelous. This young man certainly knows his merchandise. He was extremely thorough in explaining the structure of the car and all its bells and whistles.Joey is not just a salesman, he is a true professional who cares about his product and his consumer.Word of mouth is the best advertisement and your facility along with your Joey and Eddie, your financial guru, is going to be reported to my friends.You all did a great job in representing Allstate Insurance. I have been with them for 45 years.......longer than Joey is old.Thank you Joey, Eddie and Hyundai of St. Augustine.

D

DR26

Jan 15, 2012

Star icon

I visited this dealership on the recommendation of family who had previously purchased a Genesis. I was with my two adult daughters.I had done my research prior to visiting the dealership regarding three different cars and manufacturers that I was interested in.David Bunn was our salesman. He was extremely polite & has a non-pressured approach to selling vehicles, which I greatly appreciated. I test-drove an Elantra. We were at the dealership for over an hour, decided to take a break and then returned to re-test the car.David was amenable to a second test-drive. I purchased the car the same day. Subsequently,I called & emailed him with numerous questions over the next two weeks and he quickly answered my questions.It was a pleasure dealing with David & I would highly recommend him as a salesman.

E

erika1982

Jan 14, 2012

Star icon

Paul Smathers was excellent as well as phenominal, I have purchased two cars from this dealership. The finance department was way above and beyond. I thank them all of the time for the excellent customer service as well as Paul. There administrative staff is way above and beyond as well. All of the girls who work in the office have satisfied me as well as Paul. I thank all of the staff and especially Paul! He was very professional as well as looking out what is best for me. I appreciate all of the hard work as well as the admin staff. I would not have it any other way. Thank You! Paul made sure that I was like family of Hundai of St. Augustine! I rate Paul over a 10. I rate him a 100! As well as the finance department! The admin staff I rate a 100! Thank You, All of you! I appreciate everything that you have done for us! Happy New Year! Erika Jaspersen

K

KippFro

Jan 8, 2012

Star icon

Great experince. Decided on the car on Saturday, and had it delivered (for free) the next day. One of the best car buying expeiences I have had. I would highly recommend Hyundai of St. Augustine.

J

jen_little

Jan 6, 2012

Star icon

The Hyundai dealership in St. Augustine is the best experience we have ever had in the car buying world. We always dread an upcoming vehicle purchase. Kyle was wonderful, but ALL the staff seemed genuinely friendly and low pressure, as well. The best thing is... the price is 'the price', no haggling! and the finance options topped our own Vystar interest rate. Thank you to Kyle, for your time and effiency in having everything up and ready to go when we arrived and most of all thank you for helping us find the car that met all our requirements. We are very pleased with both the dealership and the product!!!

R

russbra

Jan 4, 2012

Star icon

I went to 2 dealers in Jacksonville, and driving to St. Augustine was the best move I made. I got the best deal and ROOSEVELT made my buying experience a complete pleasure. There was no presure at all. I made a offer, it was agreed on and the deal was done with complete satisfaction. I will return again for my next buying experience and will recommend Roosevelt and your dealership to anyone

Y

Yash81

Jan 2, 2012

Star icon

Great car buying experience. No pressure. Ask for Darryl. He is very friendly and will not pressure you. We live in Jacksonville, but choose to come to St. Augustine because of the friendliness and low prices.

B

Bogie1

Dec 28, 2011

Star icon

This was by far the very best car buying experience we have ever had. Honest and courteous. No high pressure, no hidden up grades at closing. A fair and honest price for our trade in. Every person involved in this sale, and even staff who were not involved were freiendly, gracious and knowledgable. It was a wonderful experience, and the cars are fabulous too! Thank you! Ralph and Lauren Davies

K

kimetha

Dec 20, 2011

Star icon

I was recommended this SALES MAN by a couple who previously purchased a new vehicle a few months before me, the ease of sale was excellent, the staff were all nice, not constantly pressuring you. I didn't expect 200 miles to already be on a purchased new vehicle, but I assume they had to drive far to get it cause it wasn't in their stock.I was given a loaner car for 2 days which was awesome.

D

denise001

Dec 19, 2011

Star icon

Demetrius went out of his way to help me find the perfect car at the right price. He was patient and willing to listen to my wants and needs! Its hard to find a good and trusting salesperson and that is exactly who he is. I appreciate all the work he put in to finding my perfect car!

M

mrpintosurvey

Dec 14, 2011

Star icon

A very pleasant experience for me and my wife in buying our used minivan for our growing family. We would definitely recommend their services to our friends. Daryl was an exceptional, friendly, and knowledgeable sales representive who made the used car purchasing experience fun and rewarding! Thank you, Hyundai of St. Augustine.

K

kalii19

Dec 13, 2011

Star icon

I want to start by saying "WOW" what a great experience in buying a new car! I never experienced a friendlier atmosphere where even the salesman had a comrodity. Joey completely surprised me of how he treated my family. He made sure my children were comfortable, sharing Christmas cookies and drinks after we were all exhausted from being at another dealership that put us through the ringer. He delivered on what he promised and was very professional. The finance manager was also very genuine and sincere as well, and I cant express of how much we appreciated the warmth and gratitude that they expressed to have us as their customer. I have already bragged to my family and friends that if they are going to consider on buying a vehicle that they need to first stop by Hyundai of St. Augustine and I promise that they wont be disappointed. This is a model store of how a Car Dealership should be and how a dealership can build their clientele base by repeat customers and recommendations of existing customers by giving them a great experience. It was the first time that we had a smile on our face driving away in a new car! Very pleasant and will be back in the future to buy another vehicle!

S

saramirez

Dec 13, 2011

Star icon

My husband and I visited the dealership and was immediatly greeted by Paul. I was very detailed with Paul explaining my in needs and concerns for my preffered vehicle. Paul was patient, knowledgable and very helpful from the first encounter on the lot up to the minute of me driving away in my new car. My husban was so impressed with Pauls knowledge and helpfulness that he purchased a new car froom Paul that same day. We both look forward to visiting Paul when we come in for oil changes and such. Paul definately made the sales of a lifetime.

O

oldbubba

Dec 11, 2011

Star icon

Everyone seemed to go out of their way to make our car-shopping visit as painless and easy as possible. Once it was determined exactly what we were interested in, suitable cars were brought to us to evaluate and make our decision. The trade-in value, and the actual purchase price were fair, and Joey even found a way to use my old DD-214 for a Military/Veteran benefit.Very good car buying experience!

R

reneeforester

Dec 11, 2011

Star icon

Kyle met us in the parking lot with a smile and introduced himself. We told him what we were looking for and gave him our budget. He showed us a list of cars in our price range and spent several hours with us as we test drove and discussed our available cars. He was very knowledgeable about the cars, their features, safety features, and history (carfax). We got a car and a price we were very happy with and appreciate Kyle's patience with us through this process. He made sure we were well taken care of as we closed on the deal. He made sure our car was immaculate and had a full tank of gas before we left. And although his shift was supposed to en at 7pm, he stayed with us until everything was final at 7:45pm.Awesome experience and we will definitely recommend Kyle and this dealership to others.Thank you!Renee Forester (car in Jeffrey Waag's name - my son)

KF

Ken Ford

Dec 9, 2011

Star icon

I saw a used Mini Cooper on the lot very late in the evening when most car dealers were closed or closing. Mr. Kyle Showalter offered to stay and work late so that I could go ahead and take a test ride in the car. I said that won't be necessary and I returned the next day to take a test ride. I brought my sister with me and we took the Mini Cooper for a long test ride in both city driving and the interstate. In returning to the dealership I found Mr. Showalter friendly and helpful and very well informed. I was very happy with the quickness of the entire process and very pleased with the asking price and the amount of the trade-in I was given for my '06 Miata. I enjoyed working with Mr. Showalter and I would recommend anyone looking for a new or different car to go see him first.

D

davecptatc

Dec 9, 2011

Star icon

The dealership was well presented and gave a variety of vehicles. Joey was the best. He was able to answer all the questions and was not a hard sell at all, in fact we were able to walk away the first time and do some research. When contacted a few days later, Joey was receptive to further questions and addressed our desires leading us into a deal that was a very positive outcome. We are extremely happy with the purchase price, vehicle performance and relationships established. We will be back to discuss our next purchase and are looking forward to the benefits associated with being a Hyundai return buyer. I will comment on the dealership again once we use the service department; I am sure it will be an outstanding performance much like the car buying experience. At this time I will recommend people check out this dealership and speak with Joey, if possible, when researching cars in the future.

E

edwizard62

Dec 7, 2011

Star icon

This was the best car buying experiences i have ever had. There was no stress or pressure. They were able to get me out from under my truck and into a beautiful Sonata, with lower monthly payments. Everyone was friendly and as helpful as possible. Thank you and i look forward to continuing my car relationship with this dealer for many years to come! I will definitely recommend this dealership to my friends. Thank you.

C

cricardo

Dec 6, 2011

Star icon

I know that from time to time a client set their own expectations for success or failure. In my experience, I would tell you that been able to research my purchase and get quotes on the car and get pre-approve on your loan makes a HUGE difference I was able to enjoy a wonderful purchasing experience and to add a dealership and a salesman like Joey Cassata well there is not comparison.I will recommend this organization at anytime, anywhere.Wade and Joey thank you so much for making my purchase experience EXCELLENT, GREAT

S

schelto

Dec 6, 2011

Star icon

Hassle free is what Hyundai of St.Augustine stands for.It was a truely pleasant experience to buy a car without the pushy sales tactics.

M

mnahas

Dec 4, 2011

Star icon

My car was 12 years old with 189,000 miles on it and though it was time to trade it in, I really didn't want to. But with a forty mile commute each day over the Dames Point Bridge, it really was time to take the leap. So I spent three weeks researching, test driving and speaking with various sales people. Nothing clicked until I decided to drive to St Augustine and the Hyundai dealership there. I knew the car that I wanted and the price I was willing to pay and Joey Cassata was willing to work to get them both for me. He was professional, polite as well as being personable. But most importantly there was not one iota of high pressure sales tactics in his presentation. I had walked out of three prior dealerships because I simply can not abide to be pressured into buying anything. I would recommend this dealership and this particular sales person without hesitation to anyone who is interested.

K

kellythxc

Nov 28, 2011

Star icon

The dealership was amazing! Demetrius Davis helped us get the lowest lease rate, we were in and out within 2 hours. Great dealership! My husband is thinking of going back to trade in his car there.

O

orrnpat1

Nov 27, 2011

Star icon

We have had some very bad luck within the last six years. Health issues,deaths in family,job loss. We finally have gotten a loan modificatin this year to keep our home. My Husband is retired,I work full time as an RN. We have custody of our 14 year old granddaughter, her Dad died when she was 3 months old. Our 16 year car died two weeks ago and one car was not doing the job. I was hesitant to see if we could even qualify for a loan. Paul was sent to us from God( I am convinced) He was kind, genuinely concerned ahd did above and beyond to get us the car we needed and wanted.The rate they got for us was way beyond our expectations. Lowest price on a beautiful 2008 Vera cruz Limited. Paul spent hours teaching each of us about the various options and made sure our memory settings were to our satisfaction. We would highly recommend Paul and the entire staff here. Long drive from Queens Harbour but so worth it. Will definetly sing his praises to any and all folks needing an honest,compassionate excellent person to do business with. He and his dealership are to be commended for integrity,honesty and genuine humanity. God bless and Thank you from the bottom of our hearts. LOVE LOVE the car.

R

rtgrossart

Nov 25, 2011

Star icon

I would like to recommend this dealer as well as highly recommend you work with Joey Cassata in the purchase of your next car. I'm a new physician at the Naval Hospital in Jacksonville and my time is very limited. Joey took the time to work with my schedule and found the car my wife and I wanted and was able to honor the USAA car buying program price with no hassles. This was a great car buying experience. My best to Joey and the rest of the St Augustine team. Many thanks and I'll look forward to buying my next car there soon when the time comes to retire my second 13 y/o car.

D

dkosses

Nov 21, 2011

Star icon

Joey was excellant!!! We called numerous dealers trying to find the car we wanted with no luck. Joey found the car we wanted while it was still on the ship. We live in Tampa and were unable to make the trip to pick up our new Tucson - with much hesitation we decided to let them deliver the car to us. (which was free) We had a great experience with the driver and could not be happier with the car. I would recommend this dealer to everyone looking for a honest sales staff, great trade-in value and excellent price. We saved over $4,000 from the quotes we received in the Tampa area. Thank you Joey for finding and delivering our new car!!!

J

JoannCarollo

Nov 21, 2011

Star icon

Good experience. No hard sale. Hyundais sell themselves. All of the auto salesmen were professional and courteous. I am looking forward to returning in a few years and buying top-of-the line Hyundai.

DD

Don DeRose

Nov 20, 2011

Star icon

St Aug Hyundai is a great place to spend money,lol. Rosie was very helpful in finding a car for me and bringing it to me as I have a difficult time moving around the lot. They are really knowledgable about their products, and treat you as a person, not just another customer. Thank you St. Aug Hyundai. This is my second Sonata, great car, [ try to get more phones to work in them ]Don DeRose

C

Calstowe

Nov 19, 2011

Star icon

I had a great experience dealing with Randy at Hyundai of St Augustine. He was very up front about all of the pricing and I was not pressured into buying any add ons that I did not want. It took almost a month from the time I inquired about the car until the time it actually came in and during that time, I sent numerous emails and all were responded to in a fast and friendly manner either by Randy or the owner of the dealership if Randy was out. I was sold the car I wanted at a good price and received a fair trade in value for my current car. The people in the financing department were fantastic and told me how I might be able to get some of the money back on a service contract I had purchased with my old car. Overall everything was a fantastic experience with the buying department and I am looking forward to dealing with their service department in the future. If my car is as awesome as I think it will be and I decide to stick with the Hyundai brand, Hyundai of St Augustine will be my first and only stop.

B

billmullen

Nov 18, 2011

Star icon

Debbie is a tremendous Service Manager. She followed up multiple times with me to get a recall item repaired. She was efficient in getting the part in for me, scheduled me to have it installed and had it done in less than 30 minutes. PLUS, she checked all my fluid levels, filled my tires, and checked my brakes, for NO CHARGE!We purchased the Sonata here about 10 months ago and we are going to be shopping for a SUV shortly. We will be buying from these folks because they make buying a vehicle "a piece of cake"

T

tugboatjulie

Nov 17, 2011

Star icon

Came from SC to buy from them! Worth it! Professional and quick. Didn't seem underhanded. Very prompt in responding and extremely helpful! Found what I wanted and let me know asap! Super happy!

K

karin127

Nov 12, 2011

Star icon

This was one of the best car buying experiences we have ever had. No stress or pressure. Everyone was friendly and as helpful as possible. Thank you and we look forward to continuing our car relationship with this dealer for many years to come!

J

joebryant1943

Nov 11, 2011

Star icon

friendly,there was no pressure exerted on us, great pricing on both the new car and our turn in, kurt was excellent he explained every thing thoroughly,

H

harryroberts

Nov 9, 2011

Star icon

I have purchased a number of cars over the past 30 years, and this was one of the easiest transaction ever. Kyle is an excellent person to deal with.

H

hollykanagy

Nov 7, 2011

Star icon

I had an amazing experience with this dealership. I have never really had a GREAT experience with any car dealership, but this Hyundai dealership was GREAT! Every single person in the dealership was there to help me and make me feel welcome. They worked very hard to get me approved via email since I live in Tallahassee, FL. Joey was very friendly, helpful and made me truly enjoy my experience at Hyundai of St Augustine. He took plenty of time to show me how everything in the car worked before I drove off. I will send everyone looking for a Hyundai to this dealership and will absolutely purchase my next Hyundai from them when my lease is up in 3 years. Getting to experience their exceptional customer service first hand really showed me why they are such a highly rated dealership! If you go to any other Hyundai dealership you are really missing out on getting a GREAT deal & exceptional customer service.

M

mikeypstpd

Nov 7, 2011

Star icon

My overall total experience exceeded my expectations. I appreciate the no pressure negotiation process. From beginning to end i was treated as a premier client regardless of my situation. Paul Smathers is an outstanding asset to your company. Not only did he negotiate a fair price but he also took the time to educate me and set up the intricate technology of the vehicle.I went to Hyundai based on a high recommendation from my girlfriend and now i understand why. As a former New Jersey transplant it was a pleasure to reconnect with my other former "NJ Guys" that you employ.

B

Bill32246

Nov 3, 2011

Star icon

I was nervous buying a new car. I consider going to a dealership like going to see a dentist, lawyer or doctor. You HATE to go, but know you need to. I was between a Toyota Corolla and a Hyundai Elantra. I picked the Elantra for a few reasons. 1 - the gas miliage. 2 - its bigger and looks classier (like a "Shark" friends at work say -- the shape and antenna as a fin). Back to the dealership, I went to Toyota (St Aug) first, the Saturday before and they were pushy, wanted me to buy that day, trying to sell me extra, etc. Then, I went to Hyundai (across the street), they did not give me any problems. No sales pressure. They came out to meet me, gave me a set of keys to look at the car, etc and then I left to think it over. They impressed me so much, I came back the next week and had the pleasure of working with them. I plan to buy my next car there too. They do not attack you, pressure you or make you feel like you are going to a dreaded appointment.

S

Serena&William

Nov 1, 2011

Star icon

This was my first time buying a car in several years & the whole process was so much better than I expected! My questions were answered quickly & I didn't feel any pressure to make a decision before I was ready. And when I was ready, there weren't any surprises when I signed on the dotted line. I work with Paul initially and due to a family emergency, we finalized details with Joey. They both made the process seamless and I couldn't have been more satisfied. Hyundai of St Augustine knows how to make the car shopping & purchasing experience painless!

J

jzimmer1

Oct 31, 2011

Star icon

I wasn't very happy overall with my new car purchase. I felt pressured in many ways. The car is everything that I wanted and expected. My sales man was informative. The problem that I had was that he wanted to close the deal by the end of the month. I was fine with that because that was what I wanted too. I have a strict schedule between work and family. My salesman and I set an early appointment time to review the numbers and to purchase the vehichle. I filled the credit app out prior to my visit, had pay stubs, insurance information, honorable discharge paperwork, and trade-in pay off information readily available. I arrived at the dealership at 0845 and left at 1315. I realize that the end of the month is important but if I am going to be pressured into closing the deal on an inconvient day your dealership should have their ducks in a row. The delays where really simple to prevent. I had to wait for my car to be detailed, filled up, to fill out more paperwork, and then had to return to get my registration/ temp tag !! At each step of filling out my paperwork I feel that there was another scam waiting to happen. I ended up buying some stupid warranty for over thousand dollars because I was half asleep. Who wants the wrap around 100,000 interior warranty? I guess I do because I'm the proud owner of one. I specifically asked my sales man prior to my mother in law leaving how much longer and can the total change from what it is now. He replied no and soon. Try three hours later with an increase of price of 1800 dollars. In pure exhaustion from being up all night and now half the day I remebered while driving home my sticker on my plate was going to expire the following day. I then backed up and had to wait another half an hour to get a temp tag. Needless to say when I arrived at my 1845 shift I was beat. Please contact me if you have any questions about my feed back. I enjoy sharing my unpleasant experience with others.

G

grandsportc3

Oct 29, 2011

Star icon

I was very satisfied with my experience at St. Augustine Hyundai. Unlike other dealerships, they don't have any "gimmicks", just good prices and honesty! Got a great deal on my new 2012 Elantra. I was pre-approved by my Credit Union before buying the car and Hyundai of St. Augustine actually beat my Credit Union's rate, so I financed with them. I was impressed by the way I was treated and the honesty of the staff. These days, this is hard to find in car dealerships. I surely will be back when looking for my next car. The Elantra drives phenomenal, like a much larger car. Quiet ride and great fuel efficiency. Got 44.3 mpg on my way home from St. Augustine to Lakeland/FL. Great looking and driving car! Thanks

J

jjmiller1980

Oct 29, 2011

Star icon

I contacted this dealer already knowing the car that I wanted. I spoke with Paul and he was great every step of the way. I have always hated dealing with car salesman as Ive never really had a good experience with them. This wasnt the case with Paul. From the first conversation he was completely honest with me, and even gave me a quote via email. I then continued to look around, and had my usual bad experiences with 2 other Hyundai dealerships in the area. The price that St Augustine Hyundai quoted me first was the lowest price around for that car. Other dealers tried to charge $1,500 more for the exact same car. I appreciate the fact that they gave me the best price up front, without me having to haggle. Paul stayed in touch with me, and was letting me know every step of the way if he had what we wanted in stock, when it would be there, etc. Paul was always friendly and helpful, and I never felt pressured in any way. This was by far the best experience Ive ever had with a car dealership. Ive already recommended Paul to 2 of my coworkers who are looking for vehicles. He truly went above and beyond for us. We needed a new car for my wife, as her old car died. He knew this and, since the car we wanted wasnt being delivered to them for another 2 weeks, Paul let us borrow a car from the dealership until it arrived. This was completely unprompted and unexpected, but its a small example of what a classy dealership this is. We already love Hyundais in our family, but I can honestly say that next time we need a car, St Augustine will be our first stop, and I hope to deal with Paul again.

T

timrigdon

Oct 28, 2011

Star icon

We had an overall great experience at Hyundai of St. Augustine. Paul treated us with great care and integrity! It was worth the drive from Jacksonville! We love our new Tuscon.

B

brancfd9

Oct 28, 2011

Star icon

Just purchased new 2012 Hyundai Elantra from Hyundai of St Augustine. Randy Selph was the salesperson who initially responded from my internet inquiry. From the get go he was respectful of my time and desire for the best deal possible. When he would call he would ask "do you have a minute?" as opposed to other dealers who would immediately start talking obnoxiously. Randy did not play any games when it came to the price/options and negotiated in good faith. I live an hour away from the dealership but Randy agreed/arranged to hold the car I wanted for over a week and had the window tint/other items installed ready to go at delivery date. Upon delivery the dealer was able to find me a better loan rate than even Hyundai Finance was advertising! There was never any attempt to sell high margin items (pin stripe, paint sealant, under-body protection ext...) Overall Randy and Hyundai of St Augustine were respectful of my time and there were no surprises in the car buying experience.

O

oliviadaley112

Oct 26, 2011

Star icon

Overall atmosphere was great! No pressure from anyone, everyone was so friendly and wanted to help out the best way that they could. Everyone did such a great job in helping us. Matt Lowry was the one that sold me the car and he was so helpful. Did everything he possible could to help me out and enjoy my experience at the dealership, in which I did.

W

WDSL500

Oct 26, 2011

Star icon

A well managed well operated dealership. A low pressure comfortable environment. I would readily recommend this dealer to anyone looking for a new or used car.

F

Figaro30

Oct 25, 2011

Star icon

We have had the best ongoing relationship with Hyundai of St. Augustine and Joey Cassata. We have now bought 4 cars in the past 3 years from them all of which we are extremely happy with. I went in on Sunday to get info on getting out of my Honda that I'm leasing. Me and my husband ended up buying TWO CARS - a Sonata and a Veloster!!! I can't believe we did that! Hyundai makes beautiful, dependable, durable cars and we will continue to buy from Joey for many many years to come. Our new cars even talk to us! Joey has been nothing but professional, courteous and will always go the extra mile to get you a great deal. We look forward to doing business with Hyundai of St. Augustine and Joey for many years to come!

I

idreamofjeanius

Oct 25, 2011

Star icon

I was very impressed with dealership and with Paul. A consummate saleman. An excellent new car buying experience since I hadn't purchased a new one since 2003. I am now a Hyundai convert I think. I really love my Elantra and I believe it's a quality vehicle for a very good price.

T

taylor06

Oct 23, 2011

Star icon

i began my search for a new hyundai about a week ago and have contacted and talked to over 8 dealerships since then..i was about to discontinue my search when joey called me back..wanting to know if he could help..i live over 3 hoursaway from his dealership and thought we had no chance but the more we talked the better my chances looked at getting my new car..it is the absolute best car buying experience i have ever had..i am a seasoned buyer of over 15 cars in my adult life and have dealt with numerous dealerships across the southeast..my new car was in my driveway in one afternoon after purchase..unbelievable..my hat is off to joey and hyundai of st. augustine.. tom addington..jupiter,florida

JB

jeff brandon

Oct 20, 2011

Star icon

We recently purchased a new Genesis from St. Augustine Hyundai and felt it was the most pleasurable car buying experience we have ever had. David Bunn's friendly, knowledgable and low-pressure approach was the major reason we purchased the car from St. Augustine. He helped us select the best car for our needs.We highly recommend both St. Augustine Hyundai and David Bunn to those who are considering a new vehicle.J & N Brandon

P

prussman

Oct 16, 2011

Star icon

Dealing with David was a great experience. He genuinely listened to all the things we wanted and help us achieve our goal in purchasing the 2011 Genesis.Purchasing this vehicle at Hyundai of St. Augustine was an experience like none other in cars that we have purchased in the past. During the purchase process David was extremely pleasent to deal with and treated us like family with no high pressure techniques or game playing. It was interesting to share with David both of our experiences with antique autos.During the financial check out process we were told by Brian's manager that Brian was new at the job, but we would not have know the difference as he was very professional in the performance of his position.Hyundai of St. Augustine, along with David as the sales person, we will gladly recommend to our family and friends.Thank-you for working with us during this process and we wish you all great success, you sure have a top notch dealership and great sales people, keep up the good work.

T

taforrester

Oct 14, 2011

Star icon

I have always hated the chore of shopping for a new car. I am so thankful that I found St. Augustine Hyudai. Matt was so helpful in handling this transaction. At the time I purchased my Elantra I was confined to a wheelchair. Everything was handled over the phone and internet, so I basically walked in and signed the papers for the car I wanted. Thank you Dana for handling the financing and getting me in the perfect car.

G

gabs91

Oct 13, 2011

Star icon

This was the BEST experience I've had buying a car. Everyone was so helpful and they were able to work with my budget and not try to charge me too much especially since I am a college student! I am so grateful and appreciative at how hard everyone worked to get me into the car I wanted! I will HIGHLY recommend anyone looking for a new or used car on a specific budget to go to Hyundai of St. Augustine!

I

iurquhart

Oct 13, 2011

Star icon

I had been looking to purchase a new Hyundai Veloster for several months prior to it's introduction. (I'm in the Tampa/Clearwater area). Once the vehicle hit the dealerships I went to a local dealer I had purchased a Sonata from last year and put down a deposit on a Vitamin C (orange) Veloster. I was told the vehicle was in port, and should be delivered in several days. After waiting 3 weeks, I went online and started searching. This is where I ran into St. Augustine Hyundai. I was on their website and they showed the exact vehicle I was looking for, soon to be delivered to he dealership. I clicked a button requesting more information, and within 10 minutes I got an email from Andrew DiFeo. Keep in mind, this was at 10PM...I wasn't expecting such a speedy response. I explained to Andrew my situation with my local dealer, plus the fact I was 250 miles away. Andrew and I emailed each other back and forth the next day, where he later introduced me to Joey. They went out of their way to actually pull info from Hyundai and transporter that was hauling the vehicle and within 2 hours, I had an ACTUAL confirmation the vehicle would be delivered within the next 2 days. Andrew and Joey actually negotiated everything via e-mail, and before I knew, Joey had e-mailed me a photo of the actual car I was buying just as it had rolled off the truck (it still had plastic all over it)!. The next day I made the drive up to St. Augustine. Andrew met me as I pulled onto the parking lot. Shook my hand and immediately took me over to meet Joey. Joey had my car all washed up and ready to go, parked on the front drive. Joey was great...informative, polite, no pressure what so ever! A GREAT guy to deal with. If you can, be sure to get Joey to be your salesman. I was in and out of the dealership in about an hour. I purchase 2 new vehicles every year. I have never had such great service. I wouldn't hesitate making the 4 1/2 hour drive again to St. Augustine Hyundai for my next purchase!

T

tommyeinhorn

Oct 10, 2011

Star icon

Paul was a very helpful and friendly salesman. He got me into a great automobile and made me want to come back and buy another. I will definately be back and recommend Paul to my close friends.

J

Jlbeachy

Oct 8, 2011

Star icon

After searching the entire state of Florida for a 2012 Elantra on Edmunds.com, I got a phone call from Joey Cassata from St. Augustine of Florida. Joey gave me the best price out of 6 other dealers in the state of Florida and with no deposit required. I did have to wait about 6 weeks for the car to come in, during those 6 weeks my current truck had broke down and was beyond repair. I called Joey and explained what had happened with my truck and he delivered one of the dealerships loaner cars for me to drive until my car arrived (I live in Sarasota). Very rarely these days you come across a salesman that is honest and goes above their call of duty to make a customer satisfied, I believe I found that at St. Augustine Hyundai with Joey. I would highly recommend St. Augustine Hyundai to anyone who wants a hassle free and honest buying experience.Lance from Sarasota

J

jrozz1

Oct 7, 2011

Star icon

I was in the market for a new Hyundai Elantra. I researched the vehicles and my trade. I tried my local dealer but he played the same old games regarding price and trade and I was there no less than 4 times (with no deal). Randy Selph, the Internet Salesman at Hyundai of St. Augustine called me one morning. I told him his dealership was just too far away. He informed me that he delivered anywhere in FL. Within 15 minutes, we had negotiated a deal over the phone and he had the car I wanted in stock. Shortly thereater, my new car was at my home and my trade was on its way to St. Augustine. In all my years, I have never had such a pleasant car buying experience and I didn't have to leave the house. I have been telling everyone who will listen about my experience and about Randy. My husband will be in the market for a new vehicle within the next year and Randy will be the first person we call. What a refreshing experience.

R

rainyde

Oct 7, 2011

Star icon

Mr. Roosevelt was very helpful both on the phone and in the showroom. He was very honest in is quote as to the price of the car and followed through at the time I went to pickup the car. He was also very helpful in instructing me as to the working of the car. He explained how to adjust the different instruments on the dashboard. I was very pleased with his calm and quiet approach to help me understand before I left the showroom.

J

justinwitt

Oct 6, 2011

Star icon

David was extremely helpful and friendly in our experience buying a new 2012 hyundai sonata from him. He is a stand-up guy who I definitely am going to recommend to all of my friends and family who are searching for new cars. He is a no hassle guy who is honest, polite, and very much a person you want to be around. His enthusiasm for what he does is contagious and I thoroughly enjoyed working with him.

K

KLPLITT

Oct 6, 2011

Star icon

I went to Hyundai of St Augustine because my father had recently bought a car from them and was very happy with the service and the car. I went to the same salesman that Dad had used and could not have been more pleased. All of the informtion regarding the type of car, features, and price point that I wanted were relayed to Joey Cassatta ahead of time. After work, I went to the dealership with no exact model in mind to purchase. When I arrived, Joey had picked out a car for me to test drive that had everything I was looking for and was the right price. I never felt any pressure and was in and out with my new purchase in just a couple of hours. Most of that time was spent with Joey showing me how to use all the new features of the car. I love the option the website offers of sending in your credit application ahead of time as well. Everyone from the sales staff, finance, and even the car detailer were professional and accommodating. I love my 2012 Hyundai Velostar and highly recommend that you visit this dealership if you are shopping for a new or used vehicle!

G

garyandjayne

Oct 5, 2011

Star icon

Everything about my experience was excellent! My salesman, Joey Cassata, treated me with incredible respect and never tried to pressure me into anything.I would recommend your dealership and Joey Cassata to anyone who is looking for a vehicle.

F

FLR

Oct 4, 2011

Star icon

After visiting several dealers and being disappointed by sales reps that did not know their products and dealers that were greedy we went to the Hyundai of St Augustine web site. We dealt with Matt Lowry and found him to be the most knowledgeable, professional and friendly sales person we have ever dealt with. This buying experience was without a doubt the most pleasant car buying experience we have ever had. We have already recommended the dealer and this sales person to friends and family and we will continue to do that.

K

kcstaples

Oct 4, 2011

Star icon

While searching for a Hyundai Sonata, I decided to try my luck online and found a very user friendly website for Hyundai of St. Augustine. I was immediately helped with an online chat to describe what I was looking for and how they could accommodate my needs. Though it was a bit of a drive since we live in Jacksonville, it was well worth the trip. The salesman, Joey Cassata, came in on his day off and stayed late to continue to make my car buying experience as smooth as possible. He has also been very helpful with follow-up information on the car as well. This was the most convenient and pleasurable car buying experience I have ever had. Thank you to all at Hyundai of St. Augustine! Chrystal

A

achristmas

Oct 4, 2011

Star icon

Everything about my experience was excellent! My salesman, Joey Cassata, treated me with incredible respect and never tried to pressure me into anything. I truly felt like he was my advocate in the entire process. I definitely plan on purchasing another vehicle from Joey in the future (a white Genesis coupe to match my wife's white Tucson).Dr. Adam Christmas

L

Ladydi400

Oct 3, 2011

Star icon

Richard was fantastic! I bought 2 cars this year from him. He is fair honest and follows up on everything. Detailing dept could use some leadership!!!!! But I would not buy a car anywhere else 10 10 10 For every on thereDiana Rauchwarger

S

srm09d

Oct 3, 2011

Star icon

I had a great experience leasing my first car. Joey was a very friendly salesman who helped me every step of the way. I was able to get my Hyundai Accent for a great price. I couldn't have asked for a better experience.

K

kimsemail

Oct 1, 2011

Star icon

wanted to share my recent experience at St Augustine Hyundai. I sent a mass email to quite a few Hyundai dealers asking for quotes on an Elantra and asked to be contacted only by phone. Joey Cassata, at St Augustine, is the only salesman that honored my wishes. He sent a few quotes and never called but followed up with emails as I had asked. All the other dealers chose to call.Every person I dealt with at St Augustine Hyundai, from Jimmy the sales manager, the guy in finance, to the patient detail man, were very friendly and professional. After I purchased my car, I went home to get the spare key for my trade-in. When I returned, my car wasn't yet ready. Joey entertained my son, daughter and I for almost an hour. A couple of times I told him he didn't have to babysit us because I knew he was missing out on new customers. Both times he told me that until I left happy with my car I was his only customer. I really appreciated that he was as nice and attentive after he made the sale as he was before he made the sale.I would definitely buy from St. Augustine Hyundai again and would highly recommend them to my friends. And I love my car!Kim Fitzsimmons

F

fishface

Sep 30, 2011

Star icon

I bought an Elnatra from Hyundai 3 years ago and came back this month to Randy and bought another car 2012 Accent. I would highly recommend Randy.

A

amanti

Sep 29, 2011

Star icon

This was our third purchase with Richard. He is professional and not pushy. Everyone at the dealership is helpful with any problem and we will definately recommend Hyundai of St Augustine to our friends and family.

NC

Nick C in Alabama

Sep 29, 2011

Star icon

I recently purchased a pre-owned vehicle from Darryl Clark at Hyundai of St. Augustine. WOW! What a wonderful experience! I traveled from North Alabama to St. Augustine, FL because of the excellent price. The sales team was very friendly and understanding. They held the car for a few days for me until I was able to make it to the dealership. The vehicle was even better than described. Every employee at Hyundai of St. Augustine is very professional and willing to go out of their way to help a customer. I have bought a few dozen cars in my life time, however this is without a doubt, the BEST car buying experience I have ever had. Darryl Clark is very helpful as well as knowledgeable. It is hard to find a good, honest car dealer these days. Look no further, go visit Hyundai of St. Augustine today. It was well worth the 700 mile travel to get there.Nick C.Cullman, AL

P

PedroSpiller

Sep 28, 2011

Star icon

Paul Smathers treted us respectfully and in a friendly, helpful way. His method is complete transparency, no vagueness, and made it a pleasure (no frustration) to complete a deal that was good for us, and also for the dealer (I think/hope!). The dealership has a friendly, teamwork feel to it, even the owner (Andrew) let us know he'd provide any help and information we might need. We were loyal Honda customers over last 11 years (six new cars) and are glad we decided to at least have a look at Hyundai. We are pleasantly surprised how much more straight forward, and less time consuming to get to a deal this Hyundai sales experience was compared to what we had to endure at Honda. I have a guess that Paul is surrounded by other true sales professionals. Walter Brooks is another top notch professional in the sales depatrtment.

J

Jerin_L

Sep 28, 2011

Star icon

I was fortunate enough to have met Paul Smathers at Hyundai of St Augustine while searching for a new vehicle. Honestly, this is easily my best car buying experience ever... Throughout the entire process both before and after the purchase Paul and the rest of the staff at Hyundai of St Augustine have been more helpful than any previous dealership / salesman I've dealt with. I was very pleased with the amount I was offered for my trade in, and feel that the price was very fair on the vehicle I purchased.Since purchasing the vehicle, Paul has followed up with me more than once to ensure that I am still enjoying my purchase. I've told pretty much everyone I know to consider going to Hyundai at St Augustine when they start shopping for a new vehicle.I can't finish off this review without saying it again, this is one of the best dealerships around. And I strongly believe that anyone else that is lucky enough to deal with Paul (or anyone else there for that matter) will not be disappointed.

R

robbieu

Sep 28, 2011

Star icon

This was the first new car I have ever bought. I have only bought used cars in the past, and I am glad that I made the trip to this dealership. Paul Smathers was excellent to work with, and he has followed up with me since the sale. I would definitely buy from here again! Love my new Sonata.

D

dyoung1

Sep 28, 2011

Star icon

Just bought a new Equus last week from this dealership. I live in Orlando and contacted a few dealerships over the internet to start negotiations. Hyundai of St Augustine and Paul Smathers in particular outshined all the others in all categories. And to make the deal even easier they drove the car down to me at my house. Would be happy to recommend their services to all!

E

ejingram

Sep 27, 2011

Star icon

On 9/7/2011 I had the oppertunity to bring my car in for 15,000 mile service. I was meet by Debbie Girdwood the service writer who got me right in. Found her to be very professional in the way she handled things. And knowledgeable when I questioned her about the service to be done. Will bring my veh back along with my wifes.

JJ

Joseph Jaworski

Sep 26, 2011

Star icon

It was one the best experiences I have had buying a new car.I recommend this dealership very highly.Dave Bunn was soprofessional and pleasure to deal with.

RB

rob beebe

Sep 25, 2011

Star icon

This was our first experience with Hyundai. I am impressed with the quality of the Genesis for the cost. Obvoiusly Hyundai believes in their product by offering the great warranty. You would never know there was a lull in the economy by the traffic in This dealership. Thank you for the friendly service and extra TLC you and your staff show us during our first Hyundai purchase. It is not very often when the owner comes out and spends time to get to know the customer one on one. +++

S

Schom

Sep 22, 2011

Star icon

I have purchases 35 automobiles since I began driving 57 years ago. 25 new cars from 14 dealers including Honda, Acura and Nissan. All of these dealers were pretty much the same(high tech, Great show rooms and always promised great service.) When I walked in to the Hyundai dealership immediately the sales person focused on my needs in purchasing a vehicle. Answered all of our questions honestly (not the typical political stereotype caned responses of all my other experiences). No nonsense about going back and forth to a manager on pricing bartering. This is the vehicle I want. This is the price. What a refreshing concept. I can honestly confirm, this was the best experience with a dealer and salesperson I have ever had in 57 years. Typically no one trust automobile sales people or dealers, I trust this one, or I wouldn't have agreed to this review. Noel Schomburg

D

darlene-d

Sep 21, 2011

Star icon

NOT YOUR TIPICAL DEALERSHIP! Very accomadating, patient, and willing to get you in to just the right vehicle. A very rewarding experience! When the time comes to sign on the dotted line there's no double-talk and no surprises! This is my third Hyundai but my first purchase at St Augustine and I will be a return customer. Their customer service is outstanding and the service department is the best. They have been servicing my 2nd Hyundai and will service my new one. Before you buy anywhere else be sure to check our St Augustine Hyundai.

N

nfoelantra

Sep 19, 2011

Star icon

After doing much research on the Elantra and checking with numerous Hyundai dealerships in Florida and South Georgia...I came to Hyundai of St. Augustine. After inquiring online to the availability of a 2012 Hyundai Elantra with preferred package and a few options, Joey was quick to email me personally. I appreciated his honesty and no pressure sales approach. It was so easy we completed the entire deal via e-mail over the course of three days. I was thoroughly impressed with Joey's knowledge and his timely responses to my e-mails. We were able to agree on my trade-in price and all the details. I never knew that buying a car would be this easy...without ever having to step on the lot..ever. They even delivered the car to me at work just over three hours away from St. Augustine. That's what I call service!I was most impressed with their pricing. There no haggle straight forward pricing is the best in the state. Many other Hyundai dealerships were right around MSRP, some were over and others were slightly lower. Hyundai of St Augustine not only came in under MSRP, they came in under factory invoice. Again, you didn't even need to haggle to get that great price. I was skeptical about how they could offer that price right off the bat. When I did my research I was amazed that their price was right on with being below factory invoice. Check for yourself at truecar.com. This site will tell you exactly what MSRP, factory invoice, what others are paying, what would be a good price and a great price to pay for the car. Hyundai of St Augustine prices were considered a "great" price by the web site's standard. Surely, I knew I was receiving a great deal.After having the buyer's order in hand, I shopped it around to see if any other Hyundai dealership could even come close. I went to my local dealership and they said they didn't know how Hyundai of St Augustine could be offering me the deal and questioned the legitimacy of the buyers order! I provided the buyers order to the #1 Volume Hyundai dealer in Florda, the one that claims because of their high volume sales they have "rock bottom prices". I told him it was for an Elantra with preferred package and a few options. The sales person asked.. for a 2012? Of course I said. He then commented..they came down that far from MSRP?..I replied they came under factory invoice. The salesman for this supposed home of rock bottom prices told me to jump at that price and buy it. He said his dealership wasnt coming off MSRP because of the high demand for the car. I did appreciate his honesty and it only confirmed what I already knew...Hyundai of St Augustine offers the best prices..up front.For those who may be looking to buy a Hyundai...go straight to Hyundai of St Augustine. Don't waste your time, don't waste your money and experience customer service the way its suppose to be. You won't be disappointed. Thanks Joey for an awesome experience!

J

jmapersonal

Sep 19, 2011

Star icon

Straight forward transaction. Purchased on my first visit. Richard is a "solid citizen" by my definition. Defintely would do business again in future. If you are considering a transaction with Richard, do so with confidence!

D

Dkhy1958

Sep 18, 2011

Star icon

Very prompt in responding to enquiry about car.Once in dealership all staff very friendly and quick to acknowledge customer and directing to right person.Very responsive and hassle free negotiation, Roosevelt knew exactly what we were looking for and quickly presented prices we were looking for both for the new vehicle and our trade in.We are so pleased with the experience, we are going to order another car from this dealership and roosevelt.

T

tommorton

Sep 17, 2011

Star icon

We just drove home in our new 2012 Tuscon and couldn't be happier with our experience with David Bunn and St. Augustine Hyundai. We arrived late in the afternoon just to take a look at a Tuscon that had just come on the lot. It was the color and package that we were looking for, but we werern't set on buying today. Though we are not frequent car buyers (this was my wife's first new car in 11 years, in the past we have found the car buying process to be exhausting. The last tine we bought a new car we had to go to South Florida because we could not find a local dealer who would play fair. David made it easy for us to move forward with the purchase today due to his relaxed, knowlegeable manner combined with the dealerships straightforward pricing structure. I feel we got a fair deal and didn't have to play any games. Once we agreed on price everyone worked hard to complete the transaction efficiently.Thanks, David. Hope to see you sometime on D.I.!

C

CATHOMAS0915

Sep 15, 2011

Star icon

RICHARD WAS CURTEOUS, PROFESSIONAL AND FRIENDLY. WHEN WE TOLD HIM THE PARAMETERS WE WERE WORKING WITH, HE CAME THROUGH WITH THE RIGHT CAR FOR MY MOTHER. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO BUY A NEW OR USED CAR.

T

tay0509

Sep 14, 2011

Star icon

Buying a car can often be a painful and frustrating experience but not with Hyundai of St. Augustine. This was the easiest car buying experience ever. Richard Roberts was my sales rep and did an excellent job. He wasn't pushy like most car sales men and delivered exactly what he promised and more. I was very pleased and would recommend both Richard and the entire staff of Hyundai of St. Augustine for anyone looking for a car.

D

DSellers

Sep 13, 2011

Star icon

My experience with this dealership was exceptional and the reason I waited over two months to get the exact Hyundai Elantra Limited that I sought. I asked that Paul Smathers be assigned to help me find this elusive vehicle, and he did a superb job of communicating with me. The day the truck finally arrived with my car, he was on the phone to share the good news and to get the car ready for pick up. All of the paperwork was in order when we arrived at the dealership the next day, and Paul greeted us warmly and had us through the purchase process within an hour. He spent an extra 30 minutes after-hours, making sure that I was well-acquainted with the car's extensive features before heading home to Orlando. I will definitely refer my friends to Paul Smathers should they be interested in purchasing a Hyundai. He is a seasoned, thorough, and knowledgeable professional who will look after your best interests. I was pleasantly surprised to learn that the $500 military rebate had been extended to veterans, too! Thanks, Paul, for the win-win deal. I love my new car and will be back to do business with you again! FACT: No one can touch the pricing of Hyundai of St. Augustine, people!! Go there first and you'll save time and money and won't be disappointed.

D

danamodell

Sep 11, 2011

Star icon

I highly recommend this dealer and Walter Brooks. It was no pressure to buy and the prices were the best in the area by far.

J

JILLMGALANG

Sep 8, 2011

Star icon

Loyal Honda owner/service since 1986. I had the opportunity to visit the Hyundai of St Augustine last month 8/26/2011. Debbie and Cory have won my service business. They are Honest, trustworthy and very prompt with their estimates and needed service.At my old service station, I began to feel like my cars were just dollar signs to them and that I wondered if the recommended services were really necessary. After speaking with Debbie about what was wrong with my 1998 Accord 230230+miles car, and listening to Cory about the repair advise I did not feel that way. I was pleased with the estimate and extremely happy with the attention to detail that the whole staff offered. This has been a very comforting and pleasant experience from start to finish. Thank you for such great people on your team.Sincerely, Jill

P

Paddyh17

Sep 6, 2011

Star icon

Bought my wife a new car this weekend - my second car from this dealer in the past month. Another outstanding experience in every way. Roosevelt was great to work with - negotiating the price was stress free and Rosie spent a lot of time explaining the features of the car to my wife. She normally hates looking for a new car but even she enjoyed this experience.After looking a several different models, we bought a 2012 Elantra Limited. Rosie didn't try to sell us a more expensive car - rather he was concerned that we bought the car that best fit our needs. This is an outstanding dealership!

T

T.M.F

Sep 4, 2011

Star icon

Best car buying experience I have ever had. This dealership was a pleasure to work with and didn't practice gamesmanship like you may find in other car dealers.

A

ArmyLTC

Sep 3, 2011

Star icon

You can not go wrong dealing with Rosie. I have been in the military for 28 years and I do not like BS - I talked to the owner today (day after sale) and told him that it was the best car buying exp my wife and I have ever had!!!

D

dcapa

Sep 2, 2011

Star icon

Walter was never less than friendly, caring and accomodating. No hard sell or high pressure. I got what I wanted,and the process was easy. Pleasure to do business with.

N

nannie55

Sep 2, 2011

Star icon

The most important thing to me when entering a car dealership is that the salesperson is not overbearing. I was so relieved to be dealing with a calm reasonable man. My questions were answered completely and I feel honestly also. This was by far the most pleasant new car buying experience I have encountered.

L

lakecomo

Aug 29, 2011

Star icon

After weeks of looking, calling around, internet searches and the usual due diligence, we purchased our new Santa Fe from St. Augustine Hyundia. Now that we are retired, we had time to really look around and select the "package" that met our needs.After visiting dealers in Orlando, Sanford, two in Jacksonville and four in St. Augustine we selected St. Augustine Hyundia. We actually made two trips to St. Augustine Hyundia before deciding to do business with them. During the first visit we were met by David Bunn who showed us around. We told David we were just looking and had no intentions of buying at that time. David was respectful and very pleasent, easy to talk with and made no effort to pressure us. We were impressed. We continued to look around and visitied other dealers before returning to see David over a month later. David and the other folks at the dealership were nice people who took care of us without the usuaul back and forth (song and dance) you get at most dealerships. In fact, we were offered a fair price for our trade and other incentives that met our needs... with little to do. This made for a pleaseat experience. David did an excellent job. He made us comfortable with our decision and continues to do so.

S

sabinlarsen

Aug 29, 2011

Star icon

David did a great job with the purchase of my new Sonata Hybrid. He was easy to work with and made the process of buying a new car easy and enjoyable. Usually it is a nightmare to deal with car salesmen but David made it a first in a good experience.

S

scooney

Aug 28, 2011

Star icon

Randy Selph worked with me over the internet to find me the car I wanted at the best price. He was also very flexible when scheduling my appointment to come in to test drive. I was overall very pleased with my experience.

D

dianehills

Aug 26, 2011

Star icon

This is my second new vehicle that I have purchased through this dealership. I have never enjoyed the process of buying a car until I stepped foot in this dealership in 2010. Roosevelt is very straight forward, friendly and accurate. I will continue to do business with them. The Service Department is also very good. When you have an appt they take you in right away and even when I didn't have an appt it was quickly handled. If Awards go out to the employees I would really like to see Roosevelt get an award for A+ Salesman of the year.

J

jaleide

Aug 26, 2011

Star icon

The best experience I have ever had buying a new car, and being 75 years old, I have bought a lot of new cars in my life. The dealership and the car are nothing but top notch. Nothing is left to chance.

G

gewilliams1

Aug 24, 2011

Star icon

When we visited St. Augstine Hyundai, we needed a vehicle soon. We drove the Hyundai Santa Fe and liked the car and the warranty. Our sales person, Randy Selph, answered every question we asked with pleasure. When the paper work was finished and we took delivery of our new Santa Fe, he patiently went over ever detail and every button on the car with us. We were especially pleased with our finance man, Dana Lambert, for aquiring a better than expected finance rate which was an added pleasure to our new car buying experience. We are very pleased with our new Sante Fe and would rate this dealership very highly.

S

Shaunnlobo

Aug 23, 2011

Star icon

This was my best and easiest car buying experience I have ever had. Dealership was clean, employees were extremely courteous and friendly. Rosie was very helpful and through with explaining everything to me

C

chuck121039

Aug 20, 2011

Star icon

Joey Cassata was our sales person in two transactions this year. I traded in two cars and got two new Hyundai vehicles. The personable,courteous,informative,and knowledgeable service that he provided reflected greatly on Hyundai of St.Augustine. The dealership he represents is great. I shopped around at other Hyundai dealerships and found out thtat here is the best place to buy if you are seroiusly thinking of buying a car. KEEP UP THE EXCELLENT WORK..

G

gtki4mna

Aug 19, 2011

Star icon

This is the greates dealershp my wife and I have ever dealt with. We have purchased many vehicles over the years but this the very best car buying experience we have ever had.

A

allison.p.smith

Aug 16, 2011

Star icon

I couldn't have asked for better customer service! I told David Bunn (sales consultant) what particular car I was interested in, which included a particular color, model, and price range. David did some searching for me and emailed me within a couple of days! The car was exactly what I had been looking for and it was exactly what I could afford. Andrew Difeo (owner) emailed me with photos of the car in a timely manner. I normally would not make such a purchase over the phone/email, but Mr. Difeo was so helpful and sent photos at every angle-and he worked with my price range. He also guaranteed me that I was not obligated to buy the car if I was not satisfied once I saw it in person. No other dealership offered to go this extra mile...Mr. Difeo had the car delivered to me the very next day in Gainesville! The delivery guys actually worked outside of normal business hours, just to make sure I got the car that day as promised. The car was detailed inside/out and looked fabulous-just as the pictures showed. I was more than satisfied when I saw it being driven down my drive way. I signed the buyers orders in total confidence. Thank you Hyundai of St. Augustine for making my car buying experience so wonderful!!!

S

shallz

Aug 16, 2011

Star icon

Over the years, I have purchased many vehicles new and used. But never have i experienced the kind of professionalism as i received from Hyundai and the salesman. I was impressed from the moment I was greeted. Friendly, approachable, knowlegeable and NO PRESSURE approach. I am in sales myself and tend to avoid "annoying" sales people. Paul Smathers sit down with me and listened to what my needs were, then he looked at the best possible match.I had some financial challenges the past 2 yrs and explained to Paul that I was trying to put my life back together. Paul never made me feel uncomfortable or ashamed by my situation, instead he was empathetic, understanding and willing to go above and beyond to do everything within his power to help me.Everything he said he would do from vehicle selection, financing to giving me the most money for trade-in, he kepted his word "irony" in the car business.Purchasing and signing took less than an hour. The vehicle was delivered with a full tank of gas and Paul even went the extra mile to introduce me the service dept. Cant say enough.Thanks Paul Smathers for a pivotal moment! You changed the direction of my path and my mojo!!Thanks to paul and Hyundai of St Augustine for the opportunity to regain my financial dignity. You are the best! You are a great asset to the Hyundai team.Owner of a 2007 Hyundai Elantra with full warranty!Thanks again Christina

L

lexie007

Aug 14, 2011

Star icon

I went to this dealership becaues I saw a vehicle online. I did the onlineapplication and the next day recieved a call from Mr. Selph. He was so down to earthand personable. I finally made it there from Jacksonville and he showed me two cars in my price rage. I was'nt excited about either one but he called me back the next day to tell me he had the perfect car for me. I went to see it and we began the do the hard approval which was showing my debt to income ratio too high even though my credit score was ok. He and the staff spent four hours trying to get the approvalfor me and succeeded with a decent interest rate and monthly payments I could afford.I can never thank them enough. I have had some challenges financilly these past two years and I explained to Mr. Selph I was trying to rearrange my life. He never made me feel ashamed or uncomfortable and was so accomodating. He delievered my vehicle to me just in time for my vacation..........Thanks to everyone at Hyundia of St. Augustine.........Shelly Smith /2006 beautiful KIA Sorento with a sunroof for myboxer............

P

Paddyh17

Aug 13, 2011

Star icon

Absolutely the best experience I have had in over 40 years of buying cars. Darryl had great follow up and communication and was a pleasure to work with. Rosie was also very responsive and has an outstanding knowledge of the cars. No pressure sales approach - instead Darryl and Rosie were concerned I knew all the features of their cars and found the right one for me. Negotiating the price was hassle free and I got an outstanding price without going through the usual wrestling. I bought a 2012 Genesis and Rosie spent a lot of time walking me through all its features - he even left me his cell phone number in case I had questions later. Best orientation after the purchase I have ever experienced - even compared to some expensive luxury cars I have purchased in the past.Outstanding in every respect and I would not hesitate to recommend them to anyone interested in purchasing a new car.

N

ncbuy

Aug 12, 2011

Star icon

Best dealership experience I have ever had. The price was in-line without all the back and forth negotiating. They were easy and accomodating. Rosie went above and beyond on more than one occassion to make the new car buyer experience as easy as possible for a buyer. This dealership is an hour away from my home but I am really glad I decided to make the trip. Highly recommend.

N

newscane

Aug 12, 2011

Star icon

One of our friends had recently bought a car from Joey, and we went into the dealership looking for him. As it turned out, he was the one to greet us as soon as we walked in the door! There were no new Elantras even on the lot at the time, but Joey set us up with a "gently used" 2011 trade-in for a test drive, and between that experience and what we knew about the Elantra, we were sold! Had to wait about two weeks for the car to come in, but Joey kept us in the loop. Great buying experience, and I'm loving the car!

C

cinnamonuk1971

Aug 11, 2011

Star icon

Walter Brooks was friendly, helpful, answered all my questions and was generally attentive. Would not hesitate to recommend Walter or Hyundai of St. Augustine. They took the hassle out of buying a car

D

dmattivissimo

Aug 9, 2011

Star icon

My visit to the St Augustine Hyundai was a great experience. It was well worth the drive from Brunswick, Georgia. I initially spoke with Mr Cassata on the telephone. Based on his knowledge and professionalism my wife and I drove to St Augustine to lease a vehicle. Mr Cassata, knowing I was over 2 hours away, took the time to text me information and pictures of available vehicles I was ionterested in. Mr Cassata was very well versed on Hyundai vehicles and vehicles on the dealership lot. The dealership was clean and the management teram and sales personnel were all polite and professional. Mr Cassata ensured we knew where we were in the process until delivery. At delivery the vehicle was cleaned inside and out. The vehicle had a full tank of gas and Mr Cassata patiently went over the entire car with us. To avoid headaches Mr Cassata helped to program our telephones to the vehicle bluetooth system. Mr Cassata explained all documents being presented for signature. Based on my experience I will return for another vehicle in the future. I felt the dealership provided a great customer service, employees were friendly and I will recommend the dealership to friends and family. Since delivery Mr Cassata has telephoned and e mails me to ensure we were enjoying the vehicle, making sure we did not have any problems or questions and to make sure we notified him if we did have any concerns or questions. Overall the experience was great.

G

g21fwt

Aug 9, 2011

Star icon

Best priced Sonata Hybrid in NE Florida. Great attitude, Financing was easy and they even called me back for a lower rate, no hook either.

J

janbur

Aug 9, 2011

Star icon

Over the years I have purchased many cars. I must say that my experience with this dealership has been one of the best ever. Joey Cassata was professional, friendly, warm and extremetly knowledgeable, AND NO HIGH PRESSURE. Since his earlier appointment ran over, Darrell Clark helped us with our choices - through a vey black and lightening ridden storm and at the end of a long day. Both men were excellent. Due to a problem with a printer upon my return visit, I was introduced to each department, Service, Parts, Cashier and welcomed to the Hyundai family. Joey also took the time to answer my questions about my new car and explain in detail the workings of the different features. I would recommend your dealership and Joey Cassata to anyone who is looking for a vehicle. As I told all of my friends, I have never gotten a hug from a car salesman before. Thanks for making this a pleasurable experience.

J

jcooper2011

Aug 9, 2011

Star icon

After searching the internet for days looking for the best deal I narrowed my search for a USED Sonata to a dealership in South Florida because of a several hundred dollar advertised difference (every dollar counted). Unfortunately, once we were down there they did not have the car that they emailed us the price quote on an hour or so earlier and of course the other cars they had on the lot were around $1,000 more than the one we drove down there for. They low balled us on our trade and made us feel like uninformed buyers. I did my research and knew what I should be paying and what I should receive for my trade. Needless to say we left that dealership and on our way home stopped by Hyundai of St Augustine to see what they had to offer. This was BY FAR the BEST decision that we had made that day. After wasting 6 hours of my time driving and another hour in the dealership "haggling" we arrived at Hyundai of St Augustine and were warmly greeted by Joey Cassata and the St Augustine team of employees. We got right down to business and drove the USED Sonata that they had advertised, but I knew that we would be settling. I inquired about what kind of deal they could work on a NEW Sonata and within minutes was handed a print out with the details of what they had to offer. The numbers that they came up with on the NEW Sonata were better than what the other dealership was trying to get me in to a USED Sonata for. I knew right then that we should have started at Hyundai of St Augustine and will definitely keep this in mind next time the next time we purchase a Hyundai. Joey Cassata and Jimmy Feliciano were AWESOME!!!! They took all of the stress out of the car buying experience and I NEVER had worries about whether or not we were getting a GREAT deal. This was my wife's FIRST new car buying experience and I really APPRECIATE the St Augustine team making it a memorable one. Thanks for everything,The Coopers

L

LeeRouland

Aug 9, 2011

Star icon

Best car buying experience of my life. Pleasant dealership, excellent autos (Sonata is INTERNATIONAL car of the year) and the most helpful and informative staff member ever - Paul Smathers.

E

erika1982

Aug 8, 2011

Star icon

Paul Smathers was my Sales advisor. Paul was phenominal. Paul gave me excellent customer service from day one. Paul went above and way beyond for me. I went to other local dealerships, I choose to walk away from them due to customer service as well as attitude and Sales people to trying to sell me cars that I did not choose or that were way above my budget. Paul came right to me and treated me with respect as well as he was not trying to just sell me a car or as well as under my price range or out of my price range, Paul helped me in numerous ways, stayed on top of things as well as checked back in with me numerous times. Paul Smathers changed my life in the best way at all possible when it came to that dpt. No matter what even if he was with another customer, he still awnsered my phone calls even while on his free time as well as vacation he still got back to me promptly. Paul worked so hard and got me a phenominal deal. Paul Smathers I would recommend to anyone. Paul is the best person that I have ever bought a car from. I am not just a number or a sale to him as well as the dealership like every car place. They take pride in there customers. I would not recommend any other dealership,They are all a family in itself. Regards, Erika Jaspersen

J

JCCHAPPE

Aug 8, 2011

Star icon

THE SERVICE AND FRINEDLINESS OF MR. DAVIS WAS TOP OF THE LINE. WE NEVER EVER FELT PRESSURED OR UNCOMFORTABLE THE ENTIRE TIME WE WERE AT THE DEALERSHIP. MR. DAVIS WAS VERY PATIENT WITH US AS WE MADE NUMEROUS PHONE CALLS AND HE NEVER SHOWED ANY FRUSTRATION. WE WELL CONTINUE TO DRIVE THE HOUR AND A HALF TO BUY THE REST OF OUR CARS FROM MR. DAVIS AND HYUNDAI OF ST. AUGUSTINE.

K

kelleyedmisten

Aug 8, 2011

Star icon

The 2012 elantra was the first car I have ever purchased. I have been extremely terrified of buying a car because of "car sales man" reputation. I walked into hyundai of st. augustine to test drive a sonata to make sure I wanted to buy a honda accord from a close family member at another dealership. I was trying to pick between the two for quite sometime. Paul was happy to show me the sonata, but after he got to know what I was looking for (color and options) he showed me an elantra with all the options I wanted. I test drove both and ended up liking the elantra better because of the options and 30-40MPG! It also felt more comfortable and I wasn't settling with less options. A good friend of ours works at another hyundai dealership, so we asked him was the asking price was for the exact car and what kind of deal he could get us. The other dealership had a 2,000 mark up on the price and his best discount was 300! That was because these cars were selling faster than they could keep them. Paul, a person I didn't really know gave me an extremely better deal then two people our family is very close with. He didn't try to up sell me at all. The whole process from meeting to signing took maybe 2hours. They were 100% effective and efficient. The first quote they put infront of me with both the sonata and elantra were completely reasonable. I also got a great deal on my trade. which was 1800 better than two other dealerships. Of coarse I tried for a little better price and terms, and most of that wasn't a problem. Now im a Proud owner of a 2012 limited elantra, which I love!! I would recomend PAUL SMATHERS and hyundai of st augustine to anyone and everyone I know. Paul was extremely awesome. He is a great guy, and is now my buddy:) He has followed up with me to make sure that I'm 100% satisfied with my car. All the people in hyundai of st augustine are extremely nice and were very pleasant to work with. The warranty on a hyundai is the best of the best. There is nothing better out there. The best dealership, the best salesman (PAUL SMATHERS), and the best warranty. What more could you want? BUY A HYUNDAI FROM PAUL!!!

R

rumsfeld

Aug 7, 2011

Star icon

Our experience with this dealer was fantastic. Joey Cassata was warm, friendly, knowledgeable and very professional. He spent considerable time going over all our questions and gave us a detailed demonstration of all our vehicle's features. The process was quick and easy and we were on our way driving our beautiful new Elantra before we knew it. Joey went out of his way to find the color we wanted and kept in touch with us to let us know the status of our purchase.We would definitely recommend this dealership and especially Joey to our family and friends.

V

vvsurpriz

Aug 4, 2011

Star icon

This was my best car experience ever!! Joey Cassatta was great! I probably drove him nuts over the past three weeks but he was always pleasant, polite, helpful and responsive. I went from one car model to another to another and he was patient as ever with me. When I got to the dealership everything was exactly as I was told and within 20-30 mins the paperwork was complete. I was in shock....how could this be I wondered. This was a first! I recommend this dealership and especially Joey Cassatta if you are looking to buy a new car. My new car purchase involved a trade and both sides of the deal was smooth.Thank you Hyundai of St. Augustine and Joey Cassatta!!Valerie of Jacksonville, FL

J

jennis

Aug 3, 2011

Star icon

The whole experience was great! Everything was explained as we went through the process and everyone we dealt with was friendly and helpful. Darryl Clark was our salesperson and even though he was new to the car sales business, he was still very helpful and knowledgeable.

O

Ocalasooner

Aug 3, 2011

Star icon

Most car buying experiences are exhausting, and frustrating! I have personally swallowed several times a bitter pill of my previous vulnerabilities to settling for a car purchase that I began to resent not long after I drove the car off the the lot, due to unavoidable high pressure sales, exorbitant loan interest rates, and an immediate upside down depreciation. I finally hit the jackpot at Hyundai of St. Augustine! I can save you a lot of headaches, and wasted time if you read about the phenomenal almost unheard of experience at Hyundai of St. Augustine! Don't just settle for the frustrated car buying experience or for a car that you do not like or is not worth the cost even before you drive it off the lot. A car that takes a nose-dive in value before the ink dries on your contract and your first loan payment! So, if you want a car buying experience that scores huge marks in customer service, friendliness, professionalism, and purchase price, your only stop needs and should be Hyundai of St. Augustine, Florida, regardless of where you live in the state, and even out of state! They deliver!First of all, I put in hours of Internet research to determine which cars were getting the best objective, non-biased consumer reviews in terms of dependability, realiability, stability, gas milage, safety, insurance, warranty, appreciation value, and how to maximize my savings using my various power buying memberships such as Sam's Club, AAA, NEA, and etc. My research consistently produced Hyundai cars. I decided to negotiate what I found to be a fair purchase price for either a 2011 or 2012 Hyundai Elantra. Armed and empowered with the price that I wanted to pay for the car, I confidently went to several Hyundai dealers to find my car. I was determined to stick with my mission to negotiate the price of the car only, not financing. I made sure that I didn't have a sense of urgency, and that I had plenty of patience. I didn't go to the car lots hungry, tired or in a hurry! I made short work of aggressive, self-serving salesmen at dealerships in Ocala, Orlando, New Port Richie, and Tampa that asked too many questions, who would not stick to price negotiation, and who wanted to steer me to other cars because they didn't have the inventory of the car that I wanted. The 2011 Elantras (new design) were difficult to find, and the 2012 Elantras were almost non-existent, except for a few top of the line models with leather, GPS navigation, etc. Apparently Hyundai did not foresee the incredible sales of this sleek, smooth, cost-saving, well-appointed, solidly built model! Dealers have been scrambling for inventory while Hyundai increases the production of the 2012 Hyundai Elantra! I negotiated a truly fair price,far below the thousands of dealer add-ons at my local Hyundai dealer, dollars out-the-door, including a new tag, sales tax, and title, for a black with gray interior 2012 Hyndai Elantra, A/T, with a Preferred Package, which includes 16 in. alloy wheels, fog lights, blue tooth technology, XM radio, etc. This car is a very sporty style with a tight, controllable steering, ample leg room and trunk space, and great gas mileage! You and your car will get lots of admiring looks! This car makes a definitive statement that I like superior style, substance, and savings!When I called Mr. David Bunn at Hyundai of St. Augustine, and asked him if he could meet the price with this car, he basically met it on the first OTD price! It shocked me, so I wasted no time in accepting the offer, and contacting my Florida Credit Union! I have never visited the dealership! I negotiated everything on the phone and via email! Once I got the price commitment, I asked for the purchase order to be FAXED to my credit union, Florida Credit Union, Ocala, Florida, for pre-approval! I got the VIN number of the vehicle, and secured the insurance. Obviously, I was confident! I had a previously planned a weeks vacation out-of-state, and really had counted on having my vehicle. Mr. Andrew Difeo, the Owner/General Manager of Hyundai of St. Augustine, while Mr. Bunn was on his vacation, communicated with me directly, and timely, daily, including Sunday, and aarranged for the delivery to my front door in Ocala, Florida, which is more than two hours away, for a beautiful 2011 Hyundai Sonata, clean, and with a full tank of gas! The only thing he requested was a copy of my driver's license, insurance binder, and credit union pre-approval letter. They had never met me, nor had they received one red cent! Without a doubt, they were confident, and trusting in me as well! While on vacation, I received updates, and finally a notice that my car had arrived, and was being inventoried, and prepared for delivery to me! That's exactly what they did! On Monday, August 1, 2011, Mr. David Bunn himself, delivered my 2012 Hyundai Elantra, with that unique new car smell,less than 150 miles, and a full tank of gas, to me at the Florida Credit Union, in Ocala, Florida! I presented the payment of my car, and received two remote keys, installation of my car mats, cargo net, and an overview of how to set up the clock, blue tooth, and radio controls. Mr. Bunn picked up the 2011 Hyundai Sonata, clean and with a full tank of gas! I feel very good about my purchase! I am proud to be part of the Hyundai of St. Augustine, Florida family! I know that they have great, old-fashioned, no-hassel, honest to goodness customer care before, during, and after the sale! They will arrange, free of charge, a follow-up inspection and my first oil change! I am already thinking about my guaranteed trade-in value for my next new Hyundai in a few years!I don't think that I am just a lucky person, but because of negative car buying experiences through the years that have costs me thousands in fees, interests, etc. I decided to work for myself, and not the dealer! I was committed to making sure that I would never again pay more for a car, receive aggressive, unreliable customer service, disrespect for me as a customer and my hard-earned dollars. Like a new love who erases all the unpleasant memories of too many bad relationships, Hyundai of St. Augustine, the only true, number one dealer in Florida, restored my faith in the excitement, and fun in buying a car, and that good, caring honest car dealers, and salesmen really do exist!Don't think about it! Just call or email Mr. David Bunn! I expect that you will also have the best car buying experience of your lifetime! Tell them that Brenda Green, Ocala, Florida, sent you! Good luck!

TS

Thomas Spatola

Jul 29, 2011

Star icon

Over the years I have purchased from Lexus, BMW, Cadillac, GM and many others. I have not been treated better than Matt has treated us. He was courteous, knowledgeable, and helped us any way he could. Matter a fact I bought my car from Matt because of the way he treated my daughter buying a car. I did shop other dealers, but came back because of the service and overall treatment. I am also very impressed with your products. He is deffinately a reason your dealership is successful. I will refer anyone I know to Matt and I will recomend a Hyundai as a car for people to consider buying.

A

arodfan17

Jul 29, 2011

Star icon

Hyundai of St.Augustine completely blew us away. This is the first time I had bought a car on my own so I was relatively hesitant at the begining of my search. With the help of my grilfriend we narrowed down the options to either an Elanta or an Accent. The problem was finding the right one for the right price. We checked out and called all of the dealerships in the Jacksonville area and even up into Georgia. I wish we had just started with the dealerhsip in St. Augustine... The first time I called Paul Smathers answered the line and was very helpful right from the start. HE explained that even though they didn't have any on the lot (because they were selling so fast) he was able to tell me when they expected their next shipment. Rather than blowing my off with a standard answer he helped me see if the specific options I was looking for were going to be there. Once we figured out that there was one that matched what we were looking for Paul worked with us at our pace until we were sure it was exactly what we wanted. He kept in contact with me the whole time I was waiting for my car to be delivered. To my surprise it even got there about a week and a half early! Paul also helped me with finding a better financing option than what I found on my own, which was great. Since we picked up there car, he has called and emailed to make sure that we are completely satisfied. I didn't expect that level of service by any means, I assumed once I had signed that would be the end of it. All in all we are totally satisfied with the service and the car we got from Paul Smathers and Hyundai of St. Augustine. Its pretty safe to say we are on our way to being Hyundai people from now on and we will most certainly be recommending them to our family and friends.

T

tmorales0410

Jul 27, 2011

Star icon

The service advisor was knowledgeable about what I needed done. The oil change was done in a timely manner and everyone is just so nice when I go there. It is a really nice place to go to have work done on my vehicle. Thank you for your service

V

Virginia87

Jul 26, 2011

Star icon

Paul Smathers was very personable and easy to work with. The car I wanted was not immediately available but he kept a close eye on the factory production and advised me as soon as it came in, which was faster than expected. Paul spent a lot of time sitting in the car with me showing me each individual feature of the vehicle including exact instructions on how to sync my phone. My previous experience with new car purchases at other dealerships has been to be handed the key and sent off to fend for yourself with the manual. I would highly recommend a buyer consider this low key dealership and in particular Paul Smathers for a pleasant new car buying experience. BTW, I love my black Sonata Turbo!

M

massalud1

Jul 26, 2011

Star icon

The purchase process was the most user friendly experience I have ever had purchasing a car. I received the immediate attention seconds after sending an e-mail of my interest in purchasing a vehicle. As the result of the attentiveness by the owner and staff on line, my wife and I decided to travel 45 minutes away to which have no regret. Our visit was very straight forward, the price was within the expected price based on my on line research. They made all the necessary improvement on the used vehicle we were interested. By the time we return everything was done & the final purchase took less than 45 minutes for the exact price that I was quoted the first day. My daughter Vianca is a very proud and happy owner of a 2011 Tucson from the Best Hyundai Dealer in Jacksonville I have experienced during my search. My son Moises is already considering purchasing his next car after graduation here. Thank you all at Hyundai of St. Augustine for exceeding our expectations and going above & beyond to meet our needs.The Santana Family

MD

Michael Dean

Jul 25, 2011

Star icon

Came in to look at 2003 Acura MDX priced at $12,743. Finance department did not Budge at all on price of vehicle to put me in my comfort zone as far as a Monthly payment. I understood the year of the car and the range of financing because I was already preapproved with Vystar for $11475 on a 2003 year vehicle. I was excited to alot of new cars being Sold, But I guess no Used ones.

V

vinals

Jul 21, 2011

Star icon

From the purchase of one automobile to the leasing of a second automobile and then to the servicing of both vehicles their was'nt a thing they would not do to make you a satisified customer.

L

LuReis

Jul 20, 2011

Star icon

Paul was helpful from the very first contact I had with the dealership. From online support to a very friendly experience at the store I was very pleased with all of the support and help I was given by Paul. I am extremely happy with my new Elantra and I will be coming back next time I need a car! Thank you again for all your shared knowledge and I wish you well! Luisa

SA

St. Auggie

Jul 19, 2011

Star icon

This dealership amazes me every time I walk in to purchase a vehicle. I approached the ownership, managers and my salesman, Joey Cassata, about a very sensetive subject pertaining to a car that my wife and I recently purchased. Unforseen circumstances presented themselves and the store had to replace my vehicle. All parties agreed on a new premise and my wife and I concluded another agreement to replace the one in question. Most dealerships would of shooed us out ther door and say "too bad", but Hyundai of St. Augustine solved the problem to our satisfaction. This is the fourth vehicle that we have purchase and we love our Azera!. I cannot stress enough to shoppers out there that there is only one place to shop. Their customer satisfaction is "over the top". Congratulations to everyone!!!Mary & Joe Lando

SA

St. Auggie

Jul 18, 2011

Star icon

We have purchased three vehicles from this dealership and I highly recommend them for any of your motoring needs. From the owner, managers and sales staff, especially Joey Cassata, their number one objective is to keep the customer first. They are, hands down, the most customer friendly dealership in the southeast. Keep up the good work!!!

B

beckman5

Jul 15, 2011

Star icon

Hyundai of St. Augustine has been by far the best place I have ever shopped for a car. I had Richard Roberts for a salesman . He was such a help to me and my family. Richard answered all my questions i had on new and used cars with no problems. The Hyundai Of St. Augustine has got such a great selection of automobiles and awsome prices.Thanks for such a great car buying experience Richard Roberts and Hyundai Of St.Augustine. Your Friends The Beckman Family.

C

cinamin1

Jul 13, 2011

Star icon

Working with Rosie made the entire process easier than pie. I wanted a specific car with specific details and Rosie worked with me to make it happen. I was so excited to see Rosie deliver the car to my front door, in Ft. Lauderdale. I got a fair price for the new car & the trade-in, and he was a pleasure to work with. Job well done...I will be back.

N

nancy1733

Jul 12, 2011

Star icon

Well, just bought the 2012 Elantra Limited. Wow, what a great vehicle for the money! As usual, the process went smooth, no hassels, great customer service.This is the third vehicle I bought from Richard. I couldn't ask for a better salesman to deal with. Everything is oriented toward the customer's satisfaction.I'm looking forward to a longlasting relationship with this car.

N

njwalrus

Jul 11, 2011

Star icon

Routine service was easy to schedule online, and the work was completed quickly and accurately, as usual. The dealer discount was applied as expected, and is a welcome perk provided by this dealer.

C

cenglish65

Jul 11, 2011

Star icon

Had a great experience buying a used Kia in 2009 and returned to this dealership for my new car. Richard Roberts was very knowledgeable and helpful. He was able to give me a ballpark online...which I loved!! He actually sat in car with me and told me what all the buttons did etc... Love love love the new car and the experience

WW

William Wheat

Jul 9, 2011

Star icon

As a retired former Volkswagon dealer,this was my best car buying experience ever.I would recommend Hyundai of St. Augustine and Randy Selph to anyone.

K

krivaclm

Jul 9, 2011

Star icon

I just graduated college and started a job recently. This was my first 'big girl' purchase, so it was a very important day and decision for me. Not only is the car I purchased the top in it's class, the overall experience, service, and price, was far superior. It made this huge moment in my life that much easier. I can not thank David, and the entire dealership enough for making this special day both a fun and learning experience for me. I would most definitely recommend this car, dealer, and more specifically David, to everyone! Thank you kindly!

S

swomack1

Jul 8, 2011

Star icon

No hassle no haggle, just traded in and drove out at fair price. very easy salesman, rosie, to work with. I will be back as any need for further cars arrive. Thank you so much for being a honest and upfront dealership. I thought they were all gone. The reason why I chose Hyundai of St Augustine is in ine word ROSIE.

HV

Howard Vaughters

Jul 7, 2011

Star icon

My new Genesis had a problem with the XM radio. The service department took care of it. The service department is professional friendly and easy to deal with.Howard Vaughters

G

Gator11234

Jul 5, 2011

Star icon

The day we went to Hyundai of St Augustine we were expecting to test drive and research further a new 2011 Santa Fee for my mother-in-law. However after getting to the dealership and being greeted by the owner who immediately provided us with a courteous and knowlegible sales person we became excited about the process. Additionally, the dealership had on the lot (in the showroom) the exact color Santa Fee and options my mother-in-law was interested in. After test driving the Santa Fee and working directly with the dealership owner/management to finalize our sale in hindsight it was one of the most pleasant car buying experiences we have ever had. We would definitely recommend to anyone using this dealership to purchase of Hyundai.

L

Lisalu251

Jul 4, 2011

Star icon

Rosie was very pleasant to work with, took up alot of time with my family and me, and was very knowledgeable.He gets an A+Lisa BryantAlton and Sue Lee

G

gatortc

Jul 3, 2011

Star icon

Everyone was friendly and helpful. They listened, answered questions and I did not feel I was being rushed or pushed to make a quick purchase. Walter (and Rosie too) was very good as I decided to purchase the certified 2010 Elantra.

C

chrjoanna

Jul 3, 2011

Star icon

We had a great experience at St. Augustine Hyundai. Very helpful staff! No pushy sales people. Everyone is very nice and work hard to make sure you get what you want. We will definitely become repeat costumers.

B

bkramer6782

Jul 2, 2011

Star icon

Visited this AM - Purchased Hyundai Tucson - excellent price, excellent experience - easy to deal with - would highly recommend them to family and friends - glad we made the purchase

GP

Gregory Paterno

Jun 30, 2011

Star icon

From the moment I walked in the door I was treaated with friendliness and courtesy. Joey was very helpful and made buying my new car a pleasure. He worked with me to finance my purchase and went overboard to make sure everything was the way I wanted it to be. Everyone I came in contact with was so helpful and eager to please. They certainly showed that they know exactly what to do to make your experince a great one. I will be happy to recommed Hyundia of St. Augustine to anyone. Dennis Paterno, Palm Coast, Florida

J

JKosar

Jun 30, 2011

Star icon

I have purchased Hyundai vehicles from 2 other NE Florida dealerships in the past. However the St. Augustine Hyundai dealership was, by far, the best experience I have had with a car dealership. I spoke with my salesman on the phone several times prior to coming into the dealership, so he already was aware of my expectations and the vehicle I was looking for. I honestly thought that he (or the dealership) would play games with me like other dealerships seem to do so I was pleasantly suprised when the whole process was streamlined, above board, and relatively painless. I would highly recommend this dealership to any of my friends.

J

JimBart82

Jun 29, 2011

Star icon

I have spoken to Paul Smathers couple of times and I felt immediately at ease and comfortable. I have told him we were looking for a specific model,color and trim. Before that I have visited several dealerships in Orlando including Universal Hyundai and Orlando Hyundai as well as Bob Dance. Do yourself a favor and call Paul Smathers!! He is the real deal and will treat you like a long lost friend. There wasnt any suprise and the price that he sent me for the car was unbeatable!!! Not to mention we had an appointment at 7pm but couldnt get there because of bad weather. Dealership closed at 8pm and we arrived at 830pm. Paul greeted us with a big smile and a car was ready in front of the store! The whole dealership was empty with just Paul and nice finance gentlemen and me and my girlfriend. The whole paperwork took us about 20 minutes! What a great experience. We are very happy with our new 2012 Elantra!! All we can say that Paul simply will exceed your expectation in every way. Paul THANK YOU SO MUCH!Jaroslav&Katerina from Orlando customers for life.

R

rbooth

Jun 28, 2011

Star icon

I wanted to look at a Hyundai after hearing good things about their automobiles and warranties. I had dreaded looking for an automobile, but Richard Roberts made the process a pleasant one. He was very knowledgable but not pushy in any way. He answered all my questions and was able to give me exactly what I wanted. He took the time to show me all the features of my new Elantra, even on a busy day. I would definitely recommend both the dealership and Mr. Roberts to my friends.

P

pac120691

Jun 25, 2011

Star icon

We had decided on the car - a Genesis - before we went, but the combination of professionalism + friendliness was unique. The entire process from "getting acquainted" to test drive to obtaining the car and closing on the financing couldn't have been handled any better.

NO

Nora Obrien

Jun 22, 2011

Star icon

Often times you find yourself faced with having to buy a vehicle that was not planned. I live in Jacksonville and visited the dealerships here and looked at stock. First of all, there was no stock unless you count having to scale a 7 foot fence to see what was behind it. Oh yes, I almost forgot about the phone calls. I spent a lot of time on hold or disconnected. Sometimes they were just rude and said if I wanted to come to the dealership and look around, they would be glad to help me. What happened to customer service? I work in a customer service related field and can only imagine what would happen if I told a potential client to come to my office and look at square footage for a rental home, I would have no customers at all! I was almost ready to give up and just go back to a Toyota. For most of my life, I have always purchased Toyota vehicles. With their recent recalls, I wanted to make sure I purchased a vehicle that I did not have to worry about receiving a recall letter on. I decided to pull up the St Augustine web site on a Sunday afternoon. I called and talked with Paul. Paul explained some of the features and even though he was closing, he took the time to let me know that a White Elantra Limited with Leather was not readily available and I might have to go on a waiting list. He also let me know that he had a Black Elantra Limited and invited me down to take a look at it. After much thought and decision making, on Tuesday morning I decided I would just go to the dealership and visit with Paul and take a look at this car he had. I was not in a position to go on a waiting list. The greatest thing happened before I ever left my office. Paul called me and told me had some good news. He stated that the carrier had come in and they had delivered two white Elantras that the dealership was not expecting. One was an Elantra Limited with leather seats. Needless to say, I was in St. Augustine within two hours and on my way home by 6 p.m. with a brand new car. The entire atmosphere at the St. Augustine dealership made you feel important. I cannot say enough good things about Paul. He is such a great asset to your dealership. Although he had an appointment scheduled, he gladly handed them off to another salesperson and continued on with me. When completion of one customer becomes more important than making multiple sales speaks volumes. I really do love my Elantra Limited. It is so much fun to drive and the leather seats make it easy for me to get in an out of since I do have some muscle issues. I look forward to visiting with everyone when I return for my scheduled maintenance. I would highly recommend the St Augustine Hyundai dealership to anyone who wants to be treated fairly. They work hard to meet your needs on trade in as well as your price expectations on your new vehicle. Customer Service is alive and well at the St. Augustine Hyundai dealership. A Loyal CustomerNora

R&

Robert & Sandra Johnson

Jun 22, 2011

Star icon

Our salesman, Walter Brooks was not pushey & very knowledgeable about the cars. It was very nice to have a salesman you can talk to and not have him push try to push you in to buying before you are ready. What a nice buying experience.I would like to add how great it was to deal with one person and not have 2 or 3 people trying to Bull Dog you in to buying.

J

jmricker

Jun 20, 2011

Star icon

I was very surprised at the ease of the sale. No smoke-n-mirrors, no tireless haggling, only straightforward information and attitudes. The overall experience was very refreshing to say the least. I've spent hours and hours at various dealerships haggling over the minute details before they were covered up in financing, but not here. I was prepared for an hour and it took 10 minutes. Bought a used saturn outlook and spoke with the gentleman(Jimmy) who looked over the service work-very straightforward. David was to the point and honest with the pricing. Jimmy in finance was very cordial and offered all the pertinent questions. They all took it a step further when the deal was done to direct us to a local mexican restaurant they frequented often. Needless to say that was also a treat as we had family with us. Great food and service and an extra step of customer service to show their appreciation they also notified the restaurant via Wade about our recent purchase and was offered a free dessert. They said the dealership was small, but I've gotten big service from them so far.

K

KoreyP

Jun 20, 2011

Star icon

I drove over 70 miles to visit Hyundai of St. Augustine, and after dealing with their excellent service, I would have been happy to drive twice as far. When I first contacted the dealership, their contact was friendly and helpful. This service continued as I went through the process of purchasing a 2012 Hyundai Elantra. Roosevelt was professional and didn't engage in any of the annoying and tiresome sales tactics that are too common in car sales. He was funny, friendly, and knowledgable.I would highly recommend Hyundai of St. Augustine, and for even more of a sure bet, ask for Roosevelt!

R

Rkrem

Jun 20, 2011

Star icon

It was a very pleasant buying experience. The sales staff was very friendly and accommodating, and the negotiating experience was the most pleasant I've ever had. I would recommend this dealership.

TP

Terry Pond

Jun 19, 2011

Star icon

We have been looking for a used car for over 1 year. We live in the Orlando area, so of course that is where we looked. On a trip back from Jacksonsville we stopped at Hydundai of St Augustine. Paul Smathers took care of us. It was such a positive experience. I am not exaggerating to say that at least 5 times we sat down at other dealerships to "make the deal." We had done our homework and knew the value of a car. This was the first dealership to close it with us. I want to personally thank Paul Smathers and also the Sales Manager, Jimmy Feliciano. Both made this such a good experience. I feel Paul went the extra mile. The gas tank was bone dry and Paul made sure we left with a full tank of gas. We ended up purchasing a 2004 Sonata and everyone is happy! I am not surprised this is ranked as the # 1 dealership- they know how to work with people.Great job!Terry POrlando

L

LeasedElantra

Jun 16, 2011

Star icon

I had been searching for a new vehicle for quite some time and over the course of many visits decided get my car at Hyundai of St. Augustine due to the hospitality and patience of the different car sales associates I interacted with. I was given as much time as I needed to make up my mind between the Sonata and Elantra, and after several months of visiting other dealerships testing out different cars, I decided that Hyundai of St. Augustine had earned my business. David and the other staff made the process of leasing my vehicle extremely simple and straightforward, as well as having the process completed quite efficiently. Overall, I rate the experience of leasing my car through Hyundai of St. Augustine as extremely positive, and will highly recommend the dealership to others.

M

minga

Jun 13, 2011

Star icon

I was searching for a used car on the web, when I found the car I was looking, Roosevelt, was the sales person I talked to via phone.I communicated to him I liked the car, but the price was out of my range. We went back and forth a few times; he communicated with his Manager, and we came to an agreement. I did not feel any sales pressure from Roosevelt; in fact, I wish there were more salespersons like him in the used car business. He answered all my question with a pleasant smile and gave me great customer service. Two thumbs up up for Roosevelt!

T

trrc79

Jun 13, 2011

Star icon

David and the entire staff were very friendly and helpful. I'm very happy with the high level of customer service that I received. Thanks!

A

alvinmoss

Jun 13, 2011

Star icon

Best salesperson I have encountered. He was friendly, courteous and responsive. Provided all the details about the even though the brochure was not available. He gave me a excellant test drive.

B

benjamindoyle

Jun 13, 2011

Star icon

We've been Buying cars for close to forty years. The experience we recently had with our purchase of a Elantra at Hyundai of St Augustine was by far the best that we ever had. Further, we purchased this car over the internet (a first for us), got the best price when compared with the prices of several local dealerships, and the car was delivered to our door 100 miles from St Augustine.Our most important reason for the great experience we had with this dealership, however, was the professionalism of our salesman, Roosevelt ('Rosie') Ramsubhag. Rosie was in constant contact with us via the phone and e-mail. When he delivered the car, it was spotless. Rosie walked us through the features as if we were in the showroom. We have been driving the car for two weeks now and yesterday, Rosie called to see if we had any questions or issues. We haven't stopped raving about the car, our experience with Hyundai of St Augustine, and most importantly the support we received from Rosie!

I

Iraman

Jun 10, 2011

Star icon

The experience was very straightforward with no games and fair pricing. David was extremely knowledgeable about the auto and had all the paperwork prepared before I arrived. He patiently and proudly demonstrated all the features of the Elantra and pointed out the new technology. The entire process, including the trade in was done in about an hour.When I buy my next Hyundai, it will be at St Augustine

KT

karl T

Jun 9, 2011

Star icon

Great place to buy a new vehicle, this is the right spot , all the staff are great, no pressure,the salesmen bend over backwards to make the deal you want!!

C

chinsutra

Jun 9, 2011

Star icon

Joey was probably one of the best sales people I met. I talked with several from different dealers, and I was instantly at ease with Joey. His knowledge of the car made me more sure about buying my car at St.Augustine. I think I received a good deal, and I just might buy my wife's next car from them as well. I didn't rate work because I haven't had any work done on my car yet. I will find out in 4 months when I return to have my first oil change and check up.

BG

Bill G

Jun 8, 2011

Star icon

I contacted a salesman by the name of Demetrius Davis over the telephone and he explained everything to me after I told him what I wanted and the price I was willing to pay for the vehicle. After calling me back 3 times we made a deal over the phone. The next day I went to the dealership expecting to be told a different price arrangement (because I experienced it with another dealership) but as it turned out I was more than satisfied that the arrangement to complete the sale was more than satisfactory. I would highly recommend ths dealership and especially this salesman Demetrius Davis and his Manager Jimmy Feliciano and would certainly buy from them again.

N

nicolewallpe

Jun 7, 2011

Star icon

Randy was so great. He was honest and sincere with us. He never tried to sell us a car. He gave great information and let us make the decision. We felt like the commodity as the buy instead of the car. We have friends looking for new cars and we have recommended Randy. We plan to buy another Certified Pre- Owned car at the end of the year, and we know where we will be going! Thanks Randy!

O

orlandosonatabuyer

Jun 7, 2011

Star icon

PAUL SMATHERS ROCKS! After doing extensive product research to help my brother-inlaw with his Hyundai purchase I phoned Paul Smathers. Paul is extremely professional, polite and above all honest in the dealing's I encounted with him last week. I advised Paul of a potential deal with two other competitor dealerships and he was quickly at work to attempt and locate the vehicle my brother-inlaw wanted to acquire. The dealership found that they had the exact car allocated and it was due for delivery to the dealership at any moment. The vehicle arrived hours later that day on 6/3 and was driven to us and delivered that same evening. Paul even went out of his way to offer to come himself all the way to Orlando for the delivery - unbelievable. All of this was completed without even a mention of any deposit - not even a dollar! I was most impressed with this dealer as I have purchased many costly nameplates and was NEVER treated as well as "HYUNDAI OF ST. AUGUSTINE" did. Only a few days later and today my brother-inlaw and I received follow-up calls from Paul to be sure we were pleased! Are you kidding me, we are thrilled! Thanks again Paul! You are awesome....We are spreading the word down in "Otown"

S

suewin

Jun 4, 2011

Star icon

My first contact with Hyundai of St. Augustine was through the internet as I was researching my next new vehicle purchase. As I narrowed my choices I made an internet contact to their sales department. Within a few minutes Paul Smathers called me by phone and we chatted briefly about my needs. Paul followed up with emails of their current inventory for the vehicle I had an interest in. Paul also explained their various programs and how the dealership operates - 'Up-front-pricing and no high pressure selling'. When I personally met Paul a few days later, I knew this was a person that I could trust. I test drove a vehicle and with Paul's assistance made a choice from what was available. Because my situation was rather unique, Paul and my wife and I reasonably discussed several different options; some, which I had not even considered. We returned the next day to pick up our freshly detailed new Tucson, and drove away feeling that Hyundai of St. Augustine had earned another friend. Thank you Paul for all your valuable time.

K

karenfay

Jun 3, 2011

Star icon

I went through AAA to get my 2011 Elantra deal. St Augustine Hyundai had the best price to offer from 2 other dealships AAA gave me. I also checked out 2 local dealerships for a total of 5 different Hyundai dealerships. Joey Cassata followed up with me & everything was done over the internet & phone. I wanted a sky blue car so I had to wait a few weeks for it to come in but they were willing to get me what I wanted & remained in contact with me during the process. I would also like to say that only one of the other 4 dealships even tried to work with me during this entire process but was no match to St Augustine Hyundai. The other 4 dealerships could have cared less for my business. I went to the dealership to pick up my new car but could have had it delivered to my door! Joey was very professional, patient & knowledgeable. The entire car buying process was painless & acually fun because Joey keep everything going smooth, treated me with respect & never pressured me to do anything. Everything was as it was when we talked & agreed to over the phone with no hidden fees or add-ons at signing. He went over everything in the car with me & was very patient with my many questions & he still takes my phone calls with questions I might have. I am still in awe as to how smooth the entire process was. I will recommend all of my family & friends to go the extra mile to check out Joey Cassada and St Augustine Hyundai to get their next new or used car. Joey is an asset to St. Augustine Hyundai. Thank you JOEY from a very satisfied customer.

G

gross12

Jun 2, 2011

Star icon

David Bunn was very friendly, and informative. I was able to reach him anytime of the day and he always gladly assisted me with any questions I had. He was very upfront and honest about pricing, unlike some dealers. There were no surprises when it came time to payment .

P

paul128

Jun 1, 2011

Star icon

this dealer was fantastic to deal with. All communication was e-mail and phone untill delivery of our new car. If i sent a e-mail to Rosie and he wasn't available, someone one els would respond almost immediatly. They were very upfront, no gimmicks and i really felt they were doing their best to establish a relationship, not just sell me a car. The car that came in had more options than the one we ordered and we were not "suprised" by a different price. The price remained the same AND the car was a newer model. Also, they delivered the car, no cost to Winter Springs. Rosie was very patient going over every detail of the car with my daughter, sync'd up her phone, ensured it worked and took his time. I did not have the same experience with another dealer that was just a "holler" down the road! Good job guys!

HV

Howard Vaughters

May 31, 2011

Star icon

Joey Cassata was knowledgeable and professional. The purchase price went smoothly. I only had to deal with Joey and not several sales people. Joey was very knowledgeable on the functions and features of my new Genesis. The sales experience was a good as I have ever experienced.Howard Vaughters

A

aelkins

May 28, 2011

Star icon

Randall Selph made this purchase easier than any other auto purchase I have ever made. The cost was broken down for me step by step so that I felt comfortable with making the purchase. He made the process very interactive and made it a point to get me just what I wanted. I would definately recommend him to my friends for there future purchase.

J

jkaiser

May 27, 2011

Star icon

This was our second purchase of a new Hyundai from Richard and this dealership in a span of a year. Both times we have received excellent help and service. I requested all communication be through e-mail - Richard listened and complied (unlike the many other dealerships who kept calling me all times of the day). He conducted the search for the type/color of the vehicle we wanted and located the car. We agreed on the financial details through e-mails and the only thing we had to do at the dealership is the test drive and signing documents. The price was excellent (I am the type who does 4 hours of research online and at the bookstore before I even contact a dealer). The complete process was easy and worry-free. Richard was professional and easy to work with all the time and responded to e-mails very quickly. Just as a point: I sent out e-mails Sunday around noon to several dealerships in the Jacksonville area seeking quotes. By mid-afternoon we already had browsed through the dealerships inventory that Richard forwarded to me and we had the financial part of the transaction concluded - we were only deciding which color to choose. Most other dealerships did not even e-mail me back until next day!I strongly recommend you give Richard and this dealership a chance- you are doing yourself a disservice if you are not. I had the easiest car buying experience now twice in a year and next time I am buying a Hyundai I will be back.

R

rogue17015

May 26, 2011

Star icon

Paul was very helpful when passing emails back an forth with my dad. When things were wxplained that I had a car to trade in, he thought that something could possibly be worked out. We got to the dealership and ended up working with Joey. Joey was extremely helpful in doing all that he could to work out a deal that would work for me. Going to this dealershipo was a very nice experience.

S

sdc1surfer1

May 24, 2011

Star icon

We felt we got a fair price on a beautifully appointed vehicle. Our Sales Person, Mr. Selph, was friendly, informative, and did not try to up sell. He was prompt with information and getting us through the process in less than 30 minutes. Great Experience all the way around. Our Finance Person, Mr. Felicano, was friendly and straight forward. Paper work was in order, no add ons, laid out just like we agreed. Again, great experience.

D

dnlhappel

May 24, 2011

Star icon

This is the third car I have Purchased with Hyundai of St Augustine.Each experience is better than the first. as usual jimmy & Rosevelt bent over backwards to meet my needs. I will continue to do business with them & recommend them to anyone that I know that needs a car.

K

kedrok2131

May 23, 2011

Star icon

While at a Daytona Beach Hyundai dealership that will remain nameless, I decided to call Hyundai of St. Augustine to check the competitiveness of the price / payment I had been quoted. I reached Paul Smathers and he asked me for some info about my trade and told me he would call back when he had something worked up. Within the next ten minutes, Paul called back and quoted me a monthly payment that was nearly $45 / month less than the number the Daytona guys gave me. Imagine my surprise when the first quoted price / payment from Hyundai of St. Augustine was that much lower than the second and third offer I had received from the Daytona boys. Because I was still sitting in the Daytona dealership, I told them the quote I had received and they told me, "there is no possible way they can get you that payment considering what you owe on your trade. You're going to drive all the way up there and they'll find a reason why you don't qualify for that deal". Well, I decided to pointed my car north because I had a very good vibe from Paul and approx. three hours later (including the drive up), I was leaving Hyundai of St. Augustine with a payment that was actually $49 / month cheaper than the thire offer I had received from Daytona.It was without a doubt the best experience I've had in my twenty years of buying automobiles and would have been flawless if the car I took home had been detailed a little better.Lastly, I thought Paul was the least annoying, least smarmy car salesman I've ever encountered. I initially got a great vibe from him and working with him on the deal was a pleasure. My wife currently drives a Nissan Armada that is absolutely horrendous on gas and if I can talk her into trading it in, we'll be headed to see Paul.Jason Kordek

I

ivanisok

May 21, 2011

Star icon

Rosie was very helpful, upfront and professional with my wife and I. I highly recommend everyone who needs a car to go to this dealership for their needs and try to get with "Rosie". Even though he was very busy with other customers throughout the day, he made us feel as if we were his only customers. From now on, I will be coming here for my future car buying needs.

JG

Jim Ganci

May 20, 2011

Star icon

Outstanding Dealership from all points. Sales, service employee contact was all top notch. If the salesman promised or said something it was right on. The no B/S approach was refreshing. This is the second Hyundai I have purchased from this dealership and salesperson and am anticipating trading my wife car for the third. I would recommend Roosevelt the the St. Augustine Hyundai dealership to anyone.

D

dwige

May 20, 2011

Star icon

After 34 years of being old enough to own a car I would say this was one of the best transactions I have had. Friendly approach, well priced cars, and NO pressure. They also did a good job of shopping for finance rates and I ended up with a better rate then I could get through my company credit union. I would highly recommend this dealership if you are buying a car.

T

thingsfury

May 18, 2011

Star icon

This dealership has gone beyond that of a normal dealership. It made buying a new car a pleasure and not a nightmare. They came through with every promise and even drove my new vehicle to my house in Orlando from St. Augustine for free. It was a very pleasurable experience. I would recommend anybody who is in the market for a new car try this dealership. Even the delivery guy was very professional and friendly.

SW

sandy weiss

May 16, 2011

Star icon

josh was great to work with. knowledgeable about product and got me out the door with what i wanted in an efficient and professional manner. I made a phone call to him just prior to driving down to st. augustine; he had everything ready for me when i got there.

S

sarams

May 16, 2011

Star icon

It's the best experience we've ever had in purchasing a car. Rosie had everything ready for us when we arrived - we were in & out in less than an hour. When we get ready to buy another car, we will definitely come back to Hyundai of St. Augustine.Thank You.

A

awesomechick9999

May 16, 2011

Star icon

Paul was very friendly and courtious, he found us what we were looking for and made it very easy. We traded in a vehicle and they worked with us and gave us a fair price. I would definatley do buisness with him and the dealership again. Thanks Paul for all your help.

B

bogcottage

May 15, 2011

Star icon

I find it amazing that thes foks remember me when I come in a year later, or two for service. They are kind, professional and I will always deal with them when I make a future purchase later this summer. I am also impressed iwth the low turnover of excellent staff. Jimmy F as example.

M

mcnairw

May 12, 2011

Star icon

Our first contact with the dealership was a phone conversation with Joey Cassata. Joey is an excellent dealership representative, making a favorable impression initially and throughout our face-to-face transaction. We found Joey personable, knowledgable and certainly enthusiastic about the quality and performance of Hyaundai. All around an A+ experience.

D

drrita

May 11, 2011

Star icon

I was looking for a specific Hyundai Elantra color and package and checked the internet and a local dealer in my area (Tallahassee,Fla.) Randy Selph at Hyundai of St. Augustine gave me the best out the door deal. He was very friendly and communicated clearly about all the things I needed to know. It was well worth my time to drive several hours to get this car. I am very pleased with their dealership.

UK

uncle keith

May 7, 2011

Star icon

my wife & i decided to downsize to one car,wanted to trade 2/for one,no money out of pocket,called several dealers most said come in well see what we can do for you others wanted our cars plus cash,lots of cash,went on line saw lots of cars ,went to hyundai st.augustine found a car we wanted went to dealer met mr.roberts explained what we needed to do he was great treated me very well i was able to see all work records to car we wanted and recent work the dealer had just performed helped to seal the deal mr.roberts was very helpful took care of everything a pleasant experience all around i also met the service mgr.and parts mgr.to help us if we needed there services in the future,our needs were met in a family atmosphere,even though this was a business transaction ,we want to thank all at hyundai st.augustine,for helping my wife and with our new used car thank you,keith

W

wendythomas

May 5, 2011

Star icon

I had puchased a lemon for my son from another dealership in town. I went to Hyundai because I saw an ad for a really great used car and wanted to check it out.I was totally up front with Paul Smathers and he not only paid off the lemon,but also gave us a trade in allowance and brought down the price of the car on his lot! He is the nicest salesman I have ever worked with! He did not give me a hard time and even though I had no trust when I first walked in the door,Paul soon became a friend!!I will definately spread the word about how great Paul and Huyndai of St. Augustine is,and I will be back if I ever need another car!!Trust me, I trust them!!!

P

PetenSue

May 4, 2011

Star icon

We shopped online Saturday and got the best "complete" price from Mr. Richard Roberts "with no surprises". We called a local dealership to see if they would match the price...the answer was "no". We went up to St. Augustine (an hour-plus drive), met our Richard Roberts, took a test drive, signed the papers, completed the financing paperwork, and left within 45 minutes "with no surprises". My husband insists this was the fastest and least painful vehicle purchase he's experienced in his 62 years...no complaints!

R

rachaelandroger

May 4, 2011

Star icon

We had a wonderful car buying experience. We were able to get everything that we were looking for without being told there is no way we can do that. We were there with our 3 children and Joey helped to make all of our paperwork go as smoothly as possible. Everyone at the dealership was very kind to our whole family and made buying a new car from them a fantastic experience!!!

K

kirkmd

May 4, 2011

Star icon

Joey Cassata of St. Augustine Hyundai was extremely helpful and worked with me in buying the new Hyundai Sonata Hybrid. The car is exactly what I was looking for and Joey went out of his way to make sure it was sold to me. St. Augustine Hyundai was the only Central Florida dealer that had the enetian Red Pearl car delivered, and that was the one I wanted.St. Augustine Hyundai gets my vote for being the best Hyundai dealership in Central Florida, they were the only dealership that contacted me as soon as the car arrived. Even though I had to drive 90+ miles one way, it was worth it to get the car I wanted.Thank you for everything St. Augustine Hyundai, and I have a good feeling that I will do business with you in the future.

HG

Happy Golfer

May 2, 2011

Star icon

The reasons I am giving this rating are as follows: The salesman was very helpful. Never applied any pressure to sell the car. Told us all about the car and then demostrated. The finance people were friendly and explained the process. The sales manager and the service manager were introduced and supported what the salesman had said. We were completely satisfied with the total experience.

E

emdchristof

May 2, 2011

Star icon

We saw the ads for Hundai of St. Augustine on their website and on cars.com. They had the most competitive prices listed up front compared to other dealers. We came down to see whether there were any "tricks" involved. There were none. They were up front with their prices and negotiations went smoothly. Our sales person was Richard Roberts and he was great! He answered all our basic questions and mentioned a "special" we qualified for. In fact, because of his help, we were able to purchase the upgrade of the car we originally came to look at. He knew everything about the Genesis we purchased and believe me it has some sophisticated additions. In fact, we came in to see him again today and he went over some more of the details. We had a good buying experience and would highly recommend the dealership and especially Richard Roberts. Look for him!

D

dd6169ld

May 1, 2011

Star icon

I spent past week visiting Orlando based car dealerships near where I reside and the experiences were unbelievably time consuming and aggraviting. I was about to give up when I ran across the website for Hyundia of St. Augustine early Saturday morning and liked what I was reading, so I jumped in the car and took a ride. I was exiting my car as Paul Smathers was walking across the lot. He walked over, welcomed me to the store and asked if he could be of assistnce. I told him I was looking to replace my company vehicle for a Sonata with better fuel economy and similiar features to what I was used to. We looked at the Sonata Limited and we took one for a ride. The silver one they had was well equiped and we began do talk dollars. I have no time for numbers games and men behind glass barracades playing lets make a deal so I told Paul my budget plus my car as the trade and asked him for a simple yes or no. I had heard over a week of excuses why it was not enough to make the deal and that I would have to settle for lesser of a car so when Paul came back and said he could not meet my offer I was not suprised. What did suprise me was when he told me he could be below my offer. He followed that by expediting the paperwork and sent me back to Orlando with the car on a verbal agreement that my company would provide a check for the balance on Monday. I have already spoken to my wife and my sister about using Hyundia of St. Augustine for future auto purchases. If you are looking for an excellent car and a hassle free car buying experience without all the smoke and mirrors, I recommend taking a ride out of the big city and stopping in to see Paul Smathers at Hyundai of St. Augustine. You will not leave disappointed. Thank you Paul for your professionalism, integrity and for making my experience a joyfilled one. You were a breath of fresh air and a blessing. I love the car and I cannot wait to show it off to the company on Monday. A note to the Owner- You should double Paul's salary for he is worth his weight in gold. Other car salesman should shadow him and learn what it really means to be a true "old school" professional car salesman as it is a rare comodity these days.

D

de_ballew

Apr 30, 2011

Star icon

I bought a 2011 Hyundai Santa Fe from this dealership. This ride is amazing. I would put it up against any mid-size SUV in it's class. The best part is it's $10,000 less than all other mid size SUV's and you get a 100,000 mile warranty. I have purchased 3 brand new vehicles in my life time and this was my best experience. If you want to buy a Hyundai from this dealership then ask is Paul Smathers. Paul is a great salesman and might be the best in St. Augustine.

G

guynmila

Apr 30, 2011

Star icon

This is the forth vehicle I have purchased from Hyundai of St Augustine, and they get better with each sale. I called and explained what we wanted, they worked with us until we found a car we liked, and then got the numbers put together. We set a time to come in and do the paperwork, and then drove off in our new SONATA:-)!They are Fair, Friendly and willing to go the extra mile for the customer!

H

Hark

Apr 30, 2011

Star icon

Paul was a great person to work with. He was very eager to work with me and was willing to explain the details or the contract and Lemon laws to me. Over all it was a pleasant experience and look forward to doing more business with them again. I am thankful they price below MSRP to start with.

M

mbeaty

Apr 30, 2011

Star icon

We have now purchased 2 vehicles through David. The reason we went back for the second is because of the way we were treated the first time. It was the best experience both times. The staff was friendly and responsive. The meeting with finance was equally as impressive. Would recommend to anyone.

M

mdpjnp

Apr 30, 2011

Star icon

Each of the two times we arrived at the dealership we were greeted by friendly helpful staff.We bought a 2011 Elantra from David Bunn.Very pleased with his demeanor/personality. He seems committed to customer service and satisfaction.I don't remember the finance manager's last name but first was Dana.He was very competent and his knowledge was obvious.I would rate our price better but I'm sure I left at least $1000 on the table for the model we got. Also our windshield was broken upon delivery off the truck. Not the dealerships fault I'm sure, but it is broken.

R

raenorm

Apr 27, 2011

Star icon

We recently purchased our 2010 Hyundai Accent from Hyundai of St. Augustine. We had already looked at other dealers in the area and hadn't found anything that met our specifications. Then we pulled into Hyundai and immediately found "our" car. We have rated this dealership and salesman as "excellent" because of the friendly and fair way they delt with us. We have never had a dealer treat us so fairly in the value for our trade-in vehicle or in dealing with us on other aspects of the sale! We were amazed that our vehicle (because of a special program that it was acquired under by Hyundai) included a 10 year, 100,000 mile warrenty and a 5 year roadside assistance package. No other used car dealer even came close to this benefit.We thank Hyundai for a very friendly and pleasurable buying experience.

D

deinum1973

Apr 25, 2011

Star icon

Let me say this, this was the best experience I have ever had buying a vehicle. My sales representative Josh Davis was great. He informed me with everything I needed to know about the vehicles I was interested in. I finally made a decision on which vehicle I wanted to buy and the process couldn't of been any easier. After the paperwork was done, Josh went over every inch of my new vehicle and explained every feature it offered. I couldn't be happier with my decision and the staff at Hyundai of St. Augustine. I will definitely recommend this dealership to anyone interested in buying a vehicle. Thanks again Josh!!

T

tcyates1

Apr 24, 2011

Star icon

Purchased new vehicle for our daughter and Randy and the rest of the staff were instrumental in accomplishing both the purchase and the surprise. They were easy to contact and the communication follow up was consistent. I will brag about and recommend them to anyone that I can.Thank You seems so simple to say yet it means so much for what they went out of their way to do for us........THANK YOU!!!!!!!

M

mshembree

Apr 22, 2011

Star icon

This was easiest car that I have ever bought and I have bought quite a few cars. Richard was wonderful to work with and went above and beyond to get the car I wanted and we worked to get a good price. I would recommend Richard Roberts and St. Augustine Hyundai to anyone. This is the second car I have bought from them.

R

raulr

Apr 22, 2011

Star icon

i have always considered car buying one of my worst experiences and anitcipated this to be no different. in one afternoon i reached agreement, felt no pressure, felt it was the best deal i could get and is the first time ever the Commercial Manager does not put me through the grind trying to sell evey type of additional!

B

brianne27

Apr 20, 2011

Star icon

My husband fell in love with the Sonata outside of a Publix one day, and was insistent on making it work for us! We had a large SUV to trade towards a lease on a new Sonata. We knew exactly what we wanted and how much we could pay, and Demetrius and Andrew made it work for us! They didn't pressure us to spend more than we could, there were no hard sales, none of the obnoxious going back and forth with the manager, getting to see if he "could" lower the price. It was definitely a pleasurable experience, and it's a wonderful car. The length of time it took was pretty average to get everything worked out(I've been through longer and I've been through shorter), but we drove our new Sonata home the same day. I highly recommend these guys!!!

L

louiebaer

Apr 19, 2011

Star icon

I am 70 year's old, have bought many new cars in my time in Maryland where i am from and in Florida. this is the best experience I have ever had buying a new car.As you know most of the time new car and used car salesmen kind of have a reputation.Not these guys, in my mind they were not car salesman they were gentelman and very polite and made me feel at home and comfortable. No high pressure sales tactics. We had some good time personal conversations and had a lot of fun with our salesmanDemetrius. When we were sitting at our salesman's desk my wife said to him that she thought it was a little warm and stuffy and the salesman said I will take care of thatand it was not long until you could feel the air and it got very comfortable in notime at all. The whole facility was very clean and comfortable. Every body there was very friendly. So to sum it up it was a very plesant and enjoyable new car purchase experience.I would highly recommend this Hyundia Dealership to any body looking to purchase a new or used Hyundia. The Baer's

D

DLR917

Apr 18, 2011

Star icon

This was our first experience in buying a Hyundai. This is the best dealership we have ever bought a car from. They do not use pressure tactics or do all the other things some dealers do to get you to buy a car from them. Buying a car from Hyundai of St. Augustine made the experience of buying a car a pleasureable one. They were friendly and worked together as a team, including the owner of the company, to make sure we were satified with our deal.Would highly recommend them to anyone buying an Hyundai!Sincerely, Debbie and Ray

B

blueglass

Apr 17, 2011

Star icon

We visited Hyundai of St. Augustine because our research convinced us the Genesis was the car we wanted. Roosevelt was very knowledgeable, patient (NOT PUSHY), and gave us plenty of time to consider the purchase. He was very good at explaining the technology package to two senior citizens who needed a little extra help. He came to our home the day of the purchase to install the code on our garage door so that our new car was not left outside for even one night. He has followed through with assistance after the purchase, even though he might be missing a sale. He is a great salesman and a true gentleman.We are very impressed with the dealership and believe Hyundai of St. Augustine will prove to be a dealership that we will want to recommend to friends. Two of our friends have already purchased their Genesis from them.Thank you Roosevelt and Hyundai of St. Augustine for a great new car purchase experience!Doran and Catherine McCarty

R

rasrasras1

Apr 14, 2011

Star icon

This was the first time I have purchased a vehicle over the internet. I was looking for a 2011 Elantra and some of the Orlando dealerships were tacking on big market premiums for the vehicles. As such I ventured outside the Orlando market and contacted Hyundai of St. Augustine. Andrew Difeo helped me locate the exact vehicle I was looking for. He returned my calls and emails and did so professionally. We purchased an Elantra after a couple of days. They also shopped and found us a great finance rate. It was one of the easiest and least time consuming transactions I have had. Great customer service!

R

rank262

Apr 13, 2011

Star icon

Frank and the sales team was very helpful in our sales experience. We ran into some challenges with the financing and the finance company put a lot of pressure because the car was given to us with out the financing being complete, but Frank maintained professionalism throughout the entire process.

F

FRK

Apr 13, 2011

Star icon

Over the years, I've bought many new cars from many different dealers...but, have never had a "better" experience than I had with Hyndai of St. Augustine. Joey Cassata was "great" to work with. I travelled over 80 miles to their location...but it was well worth it.

S

snackmansuz

Apr 11, 2011

Star icon

We bought a Sonata from Rosie and the experience was very pleasant. He was very knowlegable about the car and made the buying process easy. He showed me the service area. It looks like service will be painless. Everyone I met at the dealership was very friendly.

M

mullinsam

Apr 10, 2011

Star icon

I had an excellent new car buying experience at Hyundai of St. Augustine. It was the easiest and nicest car buying experience I've ever had. No hassles at all and excellent, friendly customer service was received. A very big thank you to Randall Selph who made it a pleasure to buy a new car!

L

lorettaP

Apr 7, 2011

Star icon

This has been the best car buying experience we have have ever had. Joey our sales person was very professional. We never felt like we were being pushed. Dana the finance manager worked to get us the best rate, and had us driving out with our new car in no time. Everyone was kind, and made us feel comfortable with our decision. Loretta & Al

S

sherrekelly

Apr 5, 2011

Star icon

I visited Overstock for the best price on a used Accord exl and found the perfect match. A trade in that St Augustine Hyundai had was the best price I could find on any internet site. I called the 800 phone number, spoke with David Bunn and bought the Accord the next day. I do believe this dealership wants to work with customers and move their used cars for little mark-up. David was a pleasure to work with, very friendly and knowledgable. Thank You and love the car!!

K

kellyw27

Apr 4, 2011

Star icon

the prices are why i drove 40 miles to this dealership. they service was good, i did not feel pressured into anything. he gave plenty of info about the car i was interested in and how it compared to other cars in its class. he worked on helping me get the best finance rate to keep it in my budget. it was well worth the drive.

S

spinder

Apr 3, 2011

Star icon

I absolutely loathe car sales people, even more than lawyers. But, I was pleasantly surprised when I came in to the Hyundai dealership in St. Augustine, Florida. I was looking for a car with my daughter, went into several dealerships in the area, and were met with the high pressured, fake smiling, jerks, exactly who we expected to meet. But, when we went into the St. Augustine dealership, our salesman Demetrius Davis, was totally different. He was friendly and ready to listen to us. He gave us several options and let us make our own decisions, and not try to pressure us. I am not saying that Hyundai was our first choice when we were thinking of getting a car, but Demetrius made our experience so good, we knew it was the best choice. If you are going to buy a new (or used) car, do not waste your time, just go see this man.

L

light

Apr 3, 2011

Star icon

I just bought a five year old Sonata GLS and it is like brand new. The pice was very reasonable and the sales team was very courteous. I love my "new" car and highly recommend purchasing from Hyundai of St. Augustine. Haven't had it serviced yet but am anticipating a very positive experience.

F

FriesenFilly

Apr 2, 2011

Star icon

The servive was really great. The whole transaction went smoothly.The whole staff was helpful, especially our sales person.This is the second car we bought at this dealership. We also have our cars serviced there, even though it is quite a distance from our home.We found the car on the internet, and it turned out just the way we hoped.

S

sunfil

Apr 2, 2011

Star icon

This was my second vehicle purchase from Hyundai of St. Augustine. I never thought that my current transaction could be as painless as the first purchase (1/15/10). There was a trade involved on both transactions. Both of the trades were priced fairly which is a surprise from any dealership. Joey Cassata handled both of my purchases. Joey is a gentlemen and a PROFESSIONAL in automotive sales. He was knowledgeable about the product line and answered all questions regarding the Santa Fe. There was absolutely no pressure or the typical dealer sales schemes during the sales process.Once again, I would purchase another vehicle and recommend Joey and Hyundai of St. Augustine to anyone interested in a Hyundai product.

M

mherbig

Apr 1, 2011

Star icon

Great car buying experience. Randy spent a great deal of time with us while my husband and I searched for a car. Randy was very informative and very patient with us while we looked at both used and new cars. The best part was Randy's no pressure personality. In the end we purchased a new Sonota and we love it! I will recommend Randy and the dealership to friends and family. Thanks again Randy!

G

glenmarra

Apr 1, 2011

Star icon

Where do I start? My check engine light was on in my car. Although it was not a Hundai, Debbie welcomed me in to check it out. I had been to the dealership where I bought my car and they told me it could be this or it could be that. Something I did not want to hear. The problem was my car is getting old and there was three things wrong with it(none of which the other dealer said was wrong with it). Joe worked on my car himself something you don't see from a typical Service Manager. Joe put a lot of time into my car trying to find the problem. Debbie kept me in the loop, letting me know what was going on at all times. My experience was the BEST I ever had. I hope that anybody reading this will bring their car to Debbie and let them do what they do so good. If you are looking for a car dealership that has everything Go Here.

M

Mlpuglia24

Mar 31, 2011

Star icon

We loved our shopping experience at Hyundai of St Augustine. Randy was more than helpful, answering all our questions, and following up with us. This is by far our favorite dealership. We have already had some other family members buy their cars there. The customer service is amazing!

P

pilot6764

Mar 31, 2011

Star icon

Searching for a used car we visited this dealer 5-6 times to find the right vehicle for us. Each time we were treated as friends. Finally settled on a deal. Rosie was great to deal with, and honest at each step. It is evident the owner is a good business person and supports good business practices. This dealership is definitely a winner. I can not recommend this dealer high enough. I hope to be able to buy all of my vehicles in the future here.

B

bonniek12

Mar 28, 2011

Star icon

This was the BEST experience I have ever had at a dealership. Demetrius was a "NO Pressure" sales person who listened to us & responded with exactly what we asked for. Great personality & a pleasure to work with. Even the Finance Manager, Dana Lambert, did not pressure us for anything that we didn't want. Great experience!

A

abennett

Mar 26, 2011

Star icon

I dont know who they go through for their financing, but Orange Park was able to get me around a 5% interest rate, where this one in st. augustine was only able to get me at around a 13% interest rate. One of the main helpful things about a dealership is not having to do the searching for good interest rates on your own and I was disappointed/let down by this.

U

usanalynn1

Mar 26, 2011

Star icon

We went into the dealership because of an ad we saw on the internet and I have to say it was the most pleasant experience I have ever had while buying a vehicle. I don't like car lots an usually prefer to not even walk in but right from the start Demetrius was so awesome to work with. No pressure, very unassuming and we just did business. I actually found the experience fun and he was an absolute pleasure to meet and work with and I will recommend this dealership and him highly to anyone I know who is looking for a car...

D

Don29

Mar 25, 2011

Star icon

This dealership deserves more than just a printed rating. They are what a "Complete Dealership " should resemble. They are courteous, friendly, and honest. This was my first time at this dealership, and I would invite them over for a cookout, thats how impressed I am with that company. Oh yes, I bought a 2011 Sonata Limited 2.0T, and I love it. Thanks again, Jimmy and Rosie, I will recommend you every chance I get. Thanks for everything,Don

C

CSohn369

Mar 24, 2011

Star icon

The service was fantastic! I will definitely recommend this dealership to anyone who wants to buy a new car. I was in and out in 2 hours with my new car. They are awesome there. They want your business and they really show it. It was the best experience I have ever had with a dealership.

LB

LENNY BRUZENAS

Mar 24, 2011

Star icon

SHOPPING FOR AN AUTOMOBILE AT HYUNDAI OF ST. AUGUSTINE WAS A PLEASURABLE EXPERIENCE.RANDY SELPH WAS PLEASANT, HELPFUL, PATIENT AND INFORMATIVE.AFTER PURCHASING THE HYUNDIA ELANTRA, HE WENT INTO GREAT DETAIL AS TO THE OPERATION, FEATURES AND MAINTENANCE WHICH REALLY WAS HELPFUL TO US.THE STAFF FROM MANAGEMENT ON DOWN WERE GREAT TO DEAL WITH.I WOULD RECOMMEND THIS DEALERSHIP AND RANDY TO FRIENDS AND RELATIVES. JANET & LEONARD BRUZENAS

H

Honeypat

Mar 24, 2011

Star icon

I brought in a customer just to look. She was thinking of buying a car. Brought her back a few times and each time we were treated very nice. They didnt push her to buy but answered all our questions as if she were buying. When she finally did decide to buy a 20ll Accent the transaction was handled by Richard Roberts (who could not have been nicer or more knowledgeable.) Accolades and thanks to Richard.

F

fiedler96

Mar 23, 2011

Star icon

We had a great experience at St. Augustine Hyundai! Randy was there from the first moment we inquired about our new Sonata until the time we drove it away. It was a great buying a car experience and would recommend them to EVERYONE! Thanks Randy!!

K

kristend

Mar 22, 2011

Star icon

Very honest and nice folks! Service was top notch and fast! Follow-up has been wonderful! Best Hyundai dealership in Jacksonville and surrounding area, and I've been to them all! Will recommend all my family and friends to this dealership. I love the upfront pricing! Thank you Rosse and Paul!

D

Dbrant

Mar 22, 2011

Star icon

THE VISIT AND PURCHASE OF MY NEW VEHICLE FROM ST AUGUSTINE HYUNDAI WAS THE BEST EXPERIENCE I HAVE EVER HAD WITH A DEALERSHIP. I HAVE PURCHASED FOR MYSELF SEVERAL NEW VEHICLES OVER THE YEARS AND A FEW MORE FOR MY CHILDREN; AND I HAVE BEEN INTO QUITE A FEW DEALERSHIPS TO PURCHASE AND HAVE LEFT VERY DISSATISFIED NEVER TO RETURN. WE WERE ALLOWED TO BROWSE AROUND WITHOUT PEOPLE UNDER US TO MAKE A PURCHASE AND AFTER WE FOUND WHAT I WAS INTERESTED IN JOEY CASSATA TOOK OVER AND MADE MY PURCHASE "THE BEST", HE WAS VERY KNOWLEDGEABLE ABOUT THE COMPANY AND THE VEHICLES, NO PRESSURE, NO BLOWING SMOKE,IT WAS SIMPLY GREAT..I COMMEND JOEY AND THE MANAGEMENT STAFF THAT I HAD THE HONOUR OF DEALING WITH ON MY PURCHASE AT ST AUGUSTINE HYUNDAI!!!! I WILL RECOMMEND THEM TO ANYONE THAT I KNOW OR RUN ACROSS THAT IS IN THE MARKET FOR A VEHICLE..

D

doyleaaron

Mar 21, 2011

Star icon

The upfront pricing posted on the internet and a link to value your tradein are great. They listed the Sonata that I was interrested in for over 1500.00 less than MSRP. The link to value your tradein came up with the same value as NADA, KBB and Edmonds. I was skeptical about actually getting the upfront price and also fair value for my tradein but I got both with absolutely no haggling and they also volunteered the fact that if I was active duty or retired military I would get another 500.00 off. I would have walked out paying the extra 500.00 and never been the wiser. I have bought many new cars over the years, but this was by far the easiest and most relaxing transaction ever. It was worth the drive from Jacksonville.

R

rlis

Mar 19, 2011

Star icon

I have been a Lexus owner and have dealt with Lexus dealerships for the past 9 years but I saw a nice Lexus SUV on the St Augustine Hyundai website so I emailed them not knowing what type of service I would receive. David Bunn called me immediately and made this transaction go so well that I want to write and highly recommend him for his honesty, integrity, personable approach and excellent service. I will advise all my acquaintances to make the drive to St Augustine if you want a completely professional sales experience that is second to none, David Bunn is the person to see, I know when I am ready to purchase again I will.

N

nancycilen

Mar 16, 2011

Star icon

Having looked at other dealerships for a used car I was not feeling to hopeful and felt the other dealerships were not interested in helping me because of the price range I was working in.Paul appeared genuinly interested in working with me no matter the money involved. He took alot of time with me finding out the type of car that would work well for me and my work/life style. I know thta if I have a problem with the car I purchased Paul will be very willing to help and be supportive. Because of my treatment by Paul I will be in to buy anew car from him when I am able.

T

tnaeff

Mar 14, 2011

Star icon

Roosevelt has always been available and willing to help with questions, etc.He was willing to pick up our car at our home for the time we decided to add a sunroof and left me a loaner car for a few days. PLus he came over our home when we saw a scratch and had the scratch taken care of. Because of this service we returned to him for our trade-in Hyundai.

C

chierre

Mar 13, 2011

Star icon

Found a great deal on the Internet with this Dealer. My first experience in searching for cars on the internet and my first experience buying out of town. Contacted Hyundai of St. Augustine that morning and they called me in 3 minutes. Very nice and professional. Not pushy at all. Gave me directions and when I got there was greated by a very friendly sales team. Very patient staff and they work well together as a team. Richard had a client and asked Dimetrius to assist me. When Richard became available, he assisted me and my family. I bought my vehicle and was out of there in a few hours. I would highly recommend. Thanks. Richard Roberts and Dimetrius!!!!

F

flmusiclover

Mar 13, 2011

Star icon

Just bought the 2011 Sonata SE and love the car! It gets great gas mileage and is fun to drive. The guys at the dealership were very easy to work with and did everything they could to make this the best car buying experience I've had. I already have and will continue to recommend friends to the dealership.

G

georgesparks

Mar 13, 2011

Star icon

Both Paul(Smathers) and David (Bunn) provided outstanding customer service. Very informative, not pushy, gave me a fair price for my trade-in and a fair price for my purchase. Love my 2006 BMW 325 Ci. Overall a very pleasent experience and I would definately recommend this car dealership to my friends.George Sparks

N

nant03

Mar 13, 2011

Star icon

I had a very good experience at St Augustine Hyundai. My sales person, Josh, was very kind, informative, & helpful. This was a much nicer experience from what I had dealt with, with different dealerships in the past. It was so nice when I left the Hyundai dealership with the vehicle that I decided on. No rushing, no surprises, no pressuring, no attitudes when I asked 100 questions & needed to see 3 different vehicles, "twice"! Josh stayed late with me to review the vehicle & assure my comfort with the operation of everything. I would definitely recommend this dealership.

B

bporter58

Mar 12, 2011

Star icon

I went in in January to look at several different models of Hyundai vehicles to try to narrow down my choice for the vehicle I would be purchasing in a few monthes. Josh met me soon after I arrived and was very patient and helpful without pressuring me at all. When I returned in March to take some test drives and make a purchase, Josh was out of the office but Richard was a very able replacement. He was very helpful through several test drives and worked very hard to get me exactly what I wanted at a price that I was comfortable with. I was very with all facets of my experience at the deadership and will recommend them highly to anyone who asks.

C

christinamarie

Mar 12, 2011

Star icon

Lets face it, car buying for most people is an incredibly intimidating process. However, I can honestly say I was not met with the pushy salesman and confusing terms type of experience I was expecting. Demetrius was courteous and patient and never seemed as though he was pushing for anything I was uncomfortable with. He and the finance team were able to seal a deal with a bank despite my less than perfect credit rating. Overall they made the car buying experience relatively smooth and painless. When the times comes to trade up to a new vehicle, Hyandai of St. Augustine will be who I choose to give my business to.

B

bsohn

Mar 10, 2011

Star icon

The dealership was great. Everyone was attentive to the customer, but not overwhelming. The price of the vehicles are low from the begening. So, there is no need to negotiate or worry that you are being scammed. The dealership is overall honest and upfront about what they offer and are proud to not keep any secrets from the customer. The customer service is great. The staff stayed late to ensure that we recieved the vehicle that day. All in all the dealership did everything on their end in professional, yet freindly way that I would be happy to recommend their buisness.

D

dandan44

Mar 10, 2011

Star icon

Great experience buying a car. They were honest, quick, friendly and professional. Much better compared to the others in the area. The price offered since the begining was the price at the dealer, no surprices. Richard on the phone/online was great and fast getting information, and Frank was very helpful and friendly once I got to the dealer. Thank you guys!

G

gingergrant

Mar 9, 2011

Star icon

I went to the Dealership in hopes of trading my car for a more economical car and wanted a full warranty which I was able to do successfully with Richard Roberts, a salesman for Hyundai of St. Augustine. He listened to what I needed and found out what the trade-in value would be and worked out a deal that mutually satisfied us. He was very friendly and polite and not at all "pushy" so my husband and I were pleased with his attention and overall knowledge. It was a pleasant experience and I would come back again for another Hyundai when the time comes to look once more.

L

LDevito

Mar 8, 2011

Star icon

I believe purchasing a car should be a good experience.Several years ago,I bought a car and had the very worse experience you could have on such a "special" day. I vowed never to go there again. The car was good ,THE SERVICE WAS HORRIBLE!I decided to go to the Hyundai dealership because I did own one many years ago and had good service.When we arrived we were not pushed into anything.We asked to see a sales consultant. Paul Smathers was at our service. He was very attentive,,having full knowledge of the automobile I was interested in. We were not rushed into a "buy" but talked to about their beliefs in having a well run dealership. I purchased a 2011 Hyundai Elantra. It was delivered the next day. Paul patiently explained all the functions of this gorgeous car,,,,bluetooth,radio,,too many to mention,and mentioned I could go back at any time if I had any questions..May I mention that the owner was also present at times,assuring that all was going well.This is my first new car and I am a happy person! Will I go back? You bet!!!Regard's,LD

S

Schiffman

Mar 8, 2011

Star icon

We were uncertain what type of car we wanted to purchase, and Demetrius on the sales staff gave us all of the space, and test drives, that we needed over the course of two days to help us to make our decision. When it got down to the nitty gritty, all of the sales figures were fair and affordable for the car of our dreams. The sales staff spent all of the time we needed to get the car set up for us to use, and Josh was wonderful in setting up our new nav system and bluetooth. The finance department was smooth and accommodating, we never felt pressured to get anything we did not want or need. We would, and we have, recommended that our friends and family make a purchase and join the family at Hyundai of St Augustine!

D

dramamgh

Mar 8, 2011

Star icon

The sales people at Hyundai of St. Augustine are very friendly and helpful. They gave me a great price for my trade in, and were even willing to lend me a loaner car if they didn't have the car in inventory that I wanted. I would recommend this dealer and Joey Cassata to anyone looking to buy a new car.

M

mboltz

Mar 7, 2011

Star icon

I first spoke to Randy on the phone, however when I arrived he was tied up with a customer so David stepped in and very effectively helped me. At the end of the transaction when it was time to complete the paperwork Randy took over and the two split the sale.It was a seamless transition. Both were extremely polite and informative, neither person was pushy in any way, it was like dealing with a longtime friend. I have to add that the sale could not have been completed without the above and beyond help from Jimmy the Manager. This being a used car, he offered to complete numerous items in order for the car to meet my satisfaction without any pressure. In addition these folks made me a fair offer on my trade in which was imerative to the sale.Again without any pressure they voluntarily placed me in a loaner car for a few days until the additional work was completed on my car. This was reassuring to me since I lived an hour away and did not want any additional concern of what if I was to get in an accident, and the terms of the deal were at risk. When I returned for the vehicle which was ready in a timely manner, everything discussed was completed to my satisfaction and the car was clean with a full tank of gas.I had visited other dealerships in Central Florida and was extremely pleased here with the straight forward honest dealings and ethics. I would happily do business with this dealership again and would recommend them to anyone. Thank you guys and best regards, Matt Boltz

BJ

big joe

Mar 3, 2011

Star icon

Joey is a good guy, who found me the car I wanted at the right price. He delivered it to my home and carefully explained all the features and hooked up my Bluetooth. I recommend him and this dealership without reservation based on my recent experience.

D

dcrane13

Mar 3, 2011

Star icon

Date of purchase 02/28/2011~ This was the easiest new car purchase we have ever had!!! They told us one price and stayed that price. No hidden fees! They gave us a discount and fair trade value to where we weren't upside down in our new loan. Gave us a great interest rate as good as our credit union! Frank was thourough in going over the car with us and even helped us link our phones to the car. He was very friendly and went the extra mile to make sure we were happy. Frank introduced us to the owner and the service manager. I hate going to dealerships and getting the run around between trade ins and financing or heavy pressure to purchase but that was not the case. We picked the Sonata GlS at first then changed our mind to the Sonata SE. Usually the salesman gets irrated when the paperwork is started on one and you change your mind. Not Frank,he gladly showed us several cars and let us discuss what we wanted to do~ No hassle!!!!!!! We have already recommended this dealership and salesman to 3 other people! Also the owner Andrew came out and met us in person and was very friendly and helpful with financing. Never after buying 10 cars have I met the owner!!!!!!!!! We will be back for future purchases!Below in optional~ They had already discussed via phone and email pricing info., Salesman contact, details of vehicle, and financing options!!!!!

K

ksd

Mar 1, 2011

Star icon

I found Andrew DiFeo to be the most friendly, knowledgable and honest car dealers I have ever had the pleasure to deal with. I would not hesitate to recommend him to anyone who wants car buying to be a quality and caring ewperience. He was extremely responsive.

R

rhonda1234

Feb 28, 2011

Star icon

I want to write about my experience at Hyundai of St. Augustine and with my salesman Frank Messina. I had been shopping for a car for several days and each dealership that I went to used high pressure tactics to try and convince me to buy. Frank was more than happy to give me the information that I was looking for without pressuring me to buy. When I am ready to buy, I will surely buy from Frank.

K

kevindd

Feb 28, 2011

Star icon

When i walked into the dealership i was friendly greeted by Mr. Frank M. I was interested in buying a car but not the day i went in, I was simply shopping around. He was very understanding of this and showed me my options and was not pressing me to buy "today". The prices he showed me were pretty desent. I could tell he wanted to just get me happy and satisfied with my new car. I wount be buying a car for a month or two but when i do i will be sure to get to St. Augustine and buy my car from Frank.

S

srkuehner

Feb 27, 2011

Star icon

This is the second new sonata I have purchased from Randy (and this time as well Roosevelt) and the transaction was even better than last time (if that was even possible). I felt like we were coking and joking the entire time. Great deal, and great people. Its a down to earth place and they go out of their way to make things right. I will be looking to visit again when the wife's car is up for replacement.

G

Gilbertsenp

Feb 26, 2011

Star icon

Randy Selph made my car buying experience easy and enjoyable. He went over all the features before I even test drove the car. Randy sold me on this car, I didn't even need to go to the other dealership I had planned on visiting before buying. He went in to great details in making the paperwork process easy to understand and smooth. I would recommend Randy and the dealership to all my friends and family.

H

halsims1

Feb 25, 2011

Star icon

The overall sales experience was straight forward and low stress. I got a fair price on the Sonata and good price for my trade-in. Randall went out of his way to find me a car I wanted at another Hyundai dealership, went and got the car, and I took delivery in St. Augustine which is where I wanted to buy the car.I was in for a service visit for a warranty adjustment to my ECM on my 2.0T and the experience was great. They are friendly people and take good care of you.Harold V. Sims, Jr.

J

judyangyalfy

Feb 25, 2011

Star icon

My daughter bought a Hyundai Sante Fe on 2/19 and I liked it so much I went to test drive one myself the same day. Paul helped me and was terrific in everyway, not pushy, and upfront about everything. My husband went back on the following Monday to talk with Paul but he was out sick so Demetrius helped him and they were able to come to an agreement on price and he bought the car for me. I picked it up after work on Monday and Demetrius was great in helping me to understand some of its features. I mostly liked his quietly capable manner, again, not pushy. Very courteous and surprisingly a very sharp wit and sense of humor that he selectivly shares at times. I am delighted with my Santa Fe. Just love it!

S

shadymaxxx

Feb 25, 2011

Star icon

I received an email from the internet salesman and scheduled a date. When I got there, he told me he was not available had another customer coming in and that I could talk with his partner. Can't remember names at this point. I told him what I was looking for, he acted confused. He immediately told me about the Sonata which I was not interested in. He was being very pushy. We walked through a very crowded parking lot, poorly set up only to find cars in terrible condition to be considered new. I took the 2010 Elantra for a test drive, it was shakey and not smooth at all and he kept telling me it would get better as I drove. I felt like I was dealing with the "typical" salesman just trying to make a buck. Each time I asked a question, he would refer to the sticker on the window......I can read the sticker...I want someone who knows the car a little better than I do. I had a file with me, with research I had done on the internet at the Hyundai site....he said "Oh, you have papers with you, you must mean business". He kept asking me to crunch numbers and I kept saying not now, I need to look around. Not impressed with a pushy salesman who does not know the car. He had no literature to share with me about the car. I wish I could remember his name. I guess that is how impressed I was with the experience.....and the 125 mile drive I made just because this web site said they were the best. Bull.

G

getemforall

Feb 24, 2011

Star icon

I went in to buy a car used car and ended up buying two cars. one new and one used. the customer service was excellent, they were willing to work with our budget and still be able to get an excellent vehicle. most dealiships play games back and forth with price, but they are straight forward and give you a great deal. I would definetly recommend them to all my friends and family!

F

Floydp

Feb 22, 2011

Star icon

Mr. Ramsubhag was very professional in his dealing with me and my wife. His knowledge and attention to detail left no room for unanswered questions. I have not taken delivery of my purchase yet. It is being shipped to the dealership from Korea and is not expected to arrive until March 20th.

S

summer3830

Feb 21, 2011

Star icon

I purchased a 2011 Santa Fe at Hyundai of St. Augustine. I am very happy with the vehicle and pleased with the price and service I received. I received a very fair offer for my trade in and an out-the-door price that was within my budget. I would not hestitate to recommend this dealership or Demetrius Davis in the future.

T

terebear

Feb 21, 2011

Star icon

Though I was unable to purchase my new Hyundai Sonata from Hyundai of St Augustine because trying to find a car with a manual transmission is like trying to find Moby Dick I had a wonderful experiance at this dealership. Paul was exteremely helpful, if I had a question and he didn't know the answer he did the research to get me the right answer instead of just guessing. I have never met a more patient sales person, he took me out to test drive all three trims that I was looking at and then repeated the whole process with my husband. I know he tried his best to find the perfect car that I was looking for. If the service department is anywhere near as helpful and friendly as the sales department taking care of my new Sonata will be a breeze.

R

rgcnno

Feb 20, 2011

Star icon

Outstanding service both in the purchase of a new car and the repairs of my old one. Go see Mr. Roosevelt, outstanding in all aspects. I will see him again in the future. Thanks for all the assistance. No hassle dealership, in and out in no time. Best expirence todate with any dealership and maintenance facility.Ross

C

CARSON

Feb 18, 2011

Star icon

Just bought our first Hyundai. This dealership is very easy to work with and knows their products. If you have done your homework on pricing and any trade-in, they will come to terms quickly on a good price. This was the most pleasant car buying experience I have had in four decades of buying.

C

cmurphy929

Feb 17, 2011

Star icon

I went in to buy a car and within a few hours I had found the car that I wanted and needed. Demetrius was very helpful and only showed me cars within my price range; he did not try to push any of the more expensive cars. He made sure that I got the car that I needed that was still under warranty and was a good price.

T

tamarasc99

Feb 16, 2011

Star icon

I purchased my new Veracruz Ltd on Saturday. This was the easiest, most pleasant experience Ive ever had in purchasing a car. Josh Davis, the salesman, was upfront, honest, knowledgeable about the product and great to deal with on every level. He answered all of my questions thoroughly and I did not feel rushed to make a decision. The inventory on the lot was good, I found exactly what I was looking for and there were no hard sell tactics or pressure. The entire process was handled professionally. This is a great dealership with a great staff. I would definitely refer them to anyone in the market for a great new vehicle - and ask for Josh, he's great!

W

Wolfsburg211

Feb 16, 2011

Star icon

Last week I was looking for a new or used Hyundai sonata 2011. I got online and filled out the information for a price quote on 2/2/2011. I recieved my price quote promptly to my email. Later that day I received an email from FRANK Messina (Internet manager). The email was a generic message of how he saw I was interested and here to assist my buying needs. I then called Frank and talked with him about what I was looking for, he said he would check the lot and see what he had. He asked me to fill out a finance application online. I completed the finance application and then recived an email from WADE Wahy (GM) on 2/11/2011 . The email said frank was not in this morning but they got my finance application and FRANK would call me when he got in. Hours later I sent an email back to WADE stating I had still heard nothing from FRANK. I was then informed that he would call me. FRANK went over my finance application and asked if I had a trade in. I informed him I did and that I knew I would be upside down. He ran the numbers for my current vehicle and gave me a trade in value. Overall with the amount I was upside down it was obviously going to be to expensive as FRANK told me. Be advised he wouldn't actually give me WHAT the monthly payment would be. I then asked FRANK if he had any used 2011 sonatas he informed me he did but that it is IMPOSSIBLE to hide my negative equity in a used car. I was never at this point asked if I was going to put money down. FRANK asked me if my wife could co-sign I told him no that her credit score was lower than mine. He then repeatly kept asking me if I was sure. I finally gave in and had her go online and fill the paperwork out. Then once again I had to call FRANK back and see the status. FRANK told me that her score did not help me ( hmmmm isn't that what I said). FRANK then asked if I could find somebody to co-sign for me. I told him I might but at this point was very unsure about his ideas. FRANK also said he would look into a used 2011 sonata for me. I finally called him back again and told him I could not get a cosigner. FRANK then basically couldn't make a deal. When I asked him about the used car he started getting upset with me and telling me that the banks would rather see me in a 3 year old car, but that I COULDN'T PUT NEGATIVE EQUITY INTO A USED CAR. I told him I thought that was crazy people do it all the time. I then told FRANK that I would put 3000 down to help with the negative equity he quickly returned that I would have to put 5000 down. I told him that Hyundai of Orange Park said they could probably help me then. Here is where he started raising his voice he told me that they were the best dealership, that I could log on to some website and see how much better they were and that other dealers just say they can but never do. At this point I raised my voice and asked to talk to the GM, as I was still talking he put me on hold for a few then picked the phone up and said someone will call me and hung up on me. Later WADE (the GM) called me back and said he will look into a used car for me and get back to me later in the week he also explained that banks will only finance a certain amount (which is true to a point) but was able to get me off the phone with finace terminology that only they can understand. Now I have not heard back from anyone not even the GM. Great customer service guys!! To finalize I decided not to wait for WADE to call back. My buying rules were that I wanted no more than a $400 a month payment and that I would put 3000 down. As of Sunday at a different dealer I purchased a used 2011 Sonata with 32000 miles on it and in great condition. Here are my numbers, it took me 3 hours total, great customer service and monthly payment is $354 a month and I only put $2500 down. What a deal that couldn't be done right!!!

K

kesarlong

Feb 15, 2011

Star icon

I am a big internet user. I did a search for 2011 Hyundai Sonatas. I came across a bunch of dealer sites but St. Augustine came to my attention because they actually listed their cars online (inventory). They have an easy to use website and I was able to search through the inventory. I requested a quote and Frank Messina responded quickly with a great upfront prices on a few trims I was interested in. This was the reason why my wife and I went with them. Frank was very helpful in answering our questions. He found the car we wanted and even opened our eyes to the SE navigation feature on the car. He showed use how to use all the features in the car and made sure we were satisfied. He made our car buying experience really easy. He took care of us. I highly recommend Hyundai of St. Augustine.

S

shanesinnott

Feb 9, 2011

Star icon

Decided after buying a 1998 Tahoe in 2003 and driving it for the last 8 years that a 13 year old vehicle just wasn't going to cut it any longer (especially after replacing the fuel pump last Saturday for $698! Got on the internet on Monday and started looking and Sedans in the mid 20K range and narrowed my choice down to Toyota Camry or Honda Accord....until I discovered the Hyundai Sonata. It beats the pants off both of the previous cars, so I had to drive one. I discovered that Hyundai of St. Augustine which is a 30 minute drive from me had the biggest Hyundai inventory in North Florida so although there were other dealers nearer to me, I took the drive with my 5 year old.I met up with Joey Cassata last night after scheduling a test drive on their website through live chat on Monday Night. Joey was in a word, awesome. He was not pushy, he listened (which is very important to me, he asked good questions and he new the answer to every question I asked about the Sonata. After sitting with him and Jimmy Feliciano the sale manager, they ran my credit and determined that I was about a 90% certainty to get a great 3.9% on the car (despite him saying that they could have locked me in at 8.2 right there and then. So they let me take the car home for the night and Joey called me at 10am this morning to say that I was approved for the lower APR and to come back this evening and sign the papers.I showed up tonight at 6.30 and he Joey took the car from me right away to have it detailed, we went in and signed the papers which were all in order and exactly what we had discussed in person and on the phone. The entire process last night including test drive took and hour and 30 minutes and then another 45 minutes today signing papers and going over the cars features etc.I have bought probably 7 or 8 cars in the last 18 years and this was BY FAR the best experience I have ever had. They got me the car I wanted, at an APR that was better than I thought I could qualify for and I never once felt like I was being pressured or hustled into anything.Thank You to Joey for being really good at his job and thank you to Jimmy for doing what he said he was pretty sure he could do, which was get me a great APR.I will send anyone I know to Hyundai of St. Augustine.Shane Sinnott

J

jflinchum80

Feb 8, 2011

Star icon

I went to Hyundai of St. Augustine just to test drive a car. The quality of the car combined with the excellent customer service I decided not to go anywhere else. I purchased a new Sonata. I am very pleased with my purchase and Joey made it very easy to do so. I would recommend them to my my closest friends and family. Thanks

G

ghotard

Feb 7, 2011

Star icon

I traded my 2005 Jeep Liberty for 2 2010 Hyuandi Elantras and love them. Paul Smathers helped to make the trade in a quick, easy, & pleasurable experience. I will definately recommend St Augustine Hyuandi & Paul Smathers, actually I already have & will continue to do so!

D

dezidoo

Feb 5, 2011

Star icon

Great Experience! Joey answered all my questions upfront and was very patient as it took me weeks longer to get down to Saint Augustine than I thought it would. They even offered to bring the car to me in Jacksonville. I truely believe I got a fair price for the car. If you are interested in a Hyundai go the Hyundai of Saint Augustine. You will not be sorry you did.

O

onks

Feb 5, 2011

Star icon

New to St. Augustine we checked out all the car dealers along US1 in the hope of finding a more practical car than the sebring convertible we brought with us. We were open to many makes and just tried to find the car we felt good about. Working with Paul at Hyundai was an excellent experience. He was friendly and caring and helpful and honest. We came back and forth for a week...while also looking at cars on other lots. He was extreemly helpful without being pushy. He also was very knowledgable about not only the hyundai but the other previously owned vehicles on his lot. The owner and manager were also very nice. Hyundai of St. Augustine comes highly recommended to anyone looking for a new or previously owned vehicle.

P

prohuntress

Jan 31, 2011

Star icon

I enjoyed the fact, David Bunn, the salesman, was not pushy or just looking for a sale. His friendliness and attitude is the reason I am considering a Veracruz. I had never thought about Hyundai until David introduced me to the line of vehicles. After driving the Veracruz, I was quite impressed.

U

Ursula1

Jan 31, 2011

Star icon

As of last Saturday, 1/22/11, I actively started looking for a car. I started off at Coggin Honda of St. Augustine, but they were not able to accommodate my needs. In addition, I kind of felt as though I was being pressured into "making a deal". I had to leave and I said I would contact them the next day. They contacted me and we went back and forth with numbers, but it still didn't work and then they used the "well, there's another salesman working with someone else on the car that you liked". I told them to give it to them.On Sunday, 1/23/11, I decided to go to Hyundai because I REALLY liked the look of the new Sonata and was curious as to how it drove. I was greeted by Demetrius Davis and he helped me find the model that would fit into my budget. I didn't even have to turn the key to know that I really liked the feel and look of the interior. Demetrius took me on a test drive and after that, I was hooked. He was more than patient with me because I really didn't know what color I wanted. With him I never felt rushed, pressured, nor did I feel like he was getting "tired" of me. I apologized several times because I was tired of ME. (ha ha). While talking price, we were referred to Jimmy Feliciano, and he tried to get the payoff value from Toyota. He had no luck, so he said he would call me on Monday. We told him we didn't want to go over a certain amount and he worked with us every step of the way.After we decided to purchase the vehicle, we went back on Thursday to pick it out. Now I had to find another color, because I changed my mind on the color I had originally picked out. Demetrius was MORE than helpful and patient while he contacted another dealer to find the color I liked. That didn't work out, so I decided on the Black Plum Pearl instead.On Friday, 1/28/11, I went to pick up my car. It was waiting for me as I arrived and when I touched it, it felt rough, not that smooth "just waxed" feeling. I brought it to the attention of Demetrius and he in turn showed Wade. Wade agreed and sent it back to be re-detailed. He said it was going to be a while, so they offered me a loaner vehicle to go about my day.When I came back, I saw Tinsley and he took me back to my car. The hood still felt funny and he let me stay with him while he clay-barred the hood again. He wasn't going to let me leave until he knew I was happy.As a matter of fact, I may be looking for an additional vehicle in August before my daughter goes to college and I will check with Hyundai of St. Augustine before I go anywhere else.I would recommend this dealership to anyone looking for a new car. Thank you EVERYONE for a really, really, PLEASANT experience. You guys ROCK!Sincerely, Ursula/Tony Ricci

F

Fmesuda

Jan 27, 2011

Star icon

You have a very large selection. The salesman (Paul smathers)was very nice and listened to what we wanted not what he thought we should buy like some places do. We went to other hyundai dealers and the prices at st Augustine were much cheaper.we also got what our trade-in was worth that's an experience I have never had before.it's nice to see a car company stand behind there cars with a very good warranty.I tell everyone that's thinking of buying a car that they have to check you out unless they don't like excellent service at very good prices. Keep up the good work

KS

katherine sequeira

Jan 24, 2011

Star icon

Very happy with the dealship and all salesman. They were very honest and up front with the price no hidden cost. They did everthing I was looking for when I went looking for a new car. I went to then first on my search for a new car. They gave me what I wanted to hear. Then I went to 2 other dealerships. KIA and Chev they were not as helpfull and the price had so many hidden cost. I went back and bought my car for Hyundai. Very Very Happy

L

linz7886

Jan 24, 2011

Star icon

This dealership was absolutely wonderful! I am from Tallahassee and found a 2008 Scion tC on Hyundai of St. Augustine's website that I wanted information about. Assisting me was Randy Selph, one of the car salesmen. He was patient, HONEST about the car's condition, and willing to work with me over the phone. The dealership brought the price of the car down to within my budget and also gave me a generous amount for my trade-in vehicle. I drove to St. Augustine (3.5 hours from home) and we finished up the deal within 1 hour. Everything from start to finish was smooth and professional. I will absolutely recommend this dealership and Randy Selph to any of my friends here in Tallahassee that are looking for a great deal and friendly service.

M

MarkGlaser

Jan 22, 2011

Star icon

AWESOME AWESOME!! Randy is the best salesman i have ever dealt with. It was a pleasure and will keep shopping for a long time. They worked with me on my financing options very hard. I went to 1 other dealership and Hyundia of St.Augustine stayed focued on my needs.

FH

Fred H.

Jan 21, 2011

Star icon

This was by far one of the best experiences I have ever had when purchasing a new vehicle. After doing research on line and asking for quotes, Hyundai of St Augustine handled everything in a very professional maner. I had another dealer, which was closer to my home, continue to "harass" me because I had not been to the showroom. Prior to my retiring, I was an instructor for a large multi-national company and one of the subjects I taught was "Legendary Customer Service". If I was still instructing on that subject I would use Hyundai of St Augustine as a prime example of what Legendary Customer Service is about. In addition to the professional attitude of the whole dealership, Paul Smathers could be used as example of professionalism on a poster. He explained everything in great detail and was a pleasure to work with. All of the contacts I had at Hyundai of St Augustine were very professional, however, I worked with Paul Smathers throughout the transaction. Even though he was new to this dealership, and sometimes didn't know the correct answer, he handled all inquiries very professionally. If he was unsure of an answer, he didn't try to "blow smoke" as I have had happen at other dealers. Finding the correct answer was of the highest priority for Paul, so he could relate it to me. Would I purchase another vehicle from, or recommend to my friends, Hyundai of St Augustine? You can rest assured I would have no second thoughts about either!

I

icatas

Jan 15, 2011

Star icon

This dealership provides 10++ customer service. I would definitely recommend my salesman, Joey Cassata who has a great personality. He is highly motivated, hard working, patient and very knowledgeable on Hyundai vehicles. He did not use any pressure tactics during the negotiation process making it a pleasant experience for me to purchase my Hyundai Genesis. Joey was very responsive to all questions and concerns and was very accomodating with my schedule and vehicle delivery.

C

cholton

Jan 15, 2011

Star icon

Frank Messina was a joy to work with. He was professional, no high pressure tactics and just an all around good guy. Though we did not purchase a Hyundai I would recommend this sales rep and dealership highly for those of you who are interested in purchasing a Hyundai product. If you want a positive experience and a good guy to work with be sure and ask for Frank Messina.

C

ckingjr1

Jan 15, 2011

Star icon

We were extremely happy with our experience at Hyundai of St Augustine. We had originally gone up just to see the Elantra as we are Hyundai owners now 5 times, and after talking to Joey, he was such a pleasant, courteous young man we decided to see if we could buy today. There was not one iota of pressure in the sale. Everyone was very nice and explained every part of the sales procedure as it went along.We felt very comfortable. I am thrilled with the Elantra, what a beauty of a car. I have owned 2 other Elantras 2008's and now have a Sonata 2009 and a new Elantra. Back when we had the 2008's both my Husband and myself I was actually getting 38-40 mpg then. I will never buy anything but Hyundais and hopefully one day can afford a Genesis, but in the meantime love love love the Desert Bronze Elantra. Thank you Hyundai of St Augustine and Joey and everyone who helped us, you all rock.

M

miamikey

Jan 15, 2011

Star icon

Randy was great to deal with because he was patient and went out of his way to get the car we wanted, even though it was at a competitors dealership. He may have lost some of his commission, but he got me as a customer for my future business and my recommendation to all my friends looking for a new car.

NS

Nancy S

Jan 14, 2011

Star icon

I had heard many positive comments about this dealership before I contacted them. I was looking for a certified pre-owned Hyundai and had contacted other dealers with little success. From the beginning my contact with Hyundai of St. Augustine was a great experience. I was able to locate a car that met my needs online. All I had to do was test drive it. Demetrius Davis called me immediately. He wasn't pushy which I liked. He answered my questions and stayed late to do it.I made an appointment for the next morning and we went for a test drive. Again he answered my questions. If he didn't know the answers, he didn't pretend that he did. He found out answers. He made the negotiating painless. Without pressure the decision was easy. The deal was very good. The warranty is good. Demetrius is knowledgeable, easygoing and pleasant to do business with. I would send my friends to him and to the dealership without question.

T

tmorales0410

Jan 14, 2011

Star icon

Debbie is very personable. She knows what she is talking about when it comes to the kind of work my car needs. She does not push for a sale instead gives options of what needs to be done and how important each service is. I will recommend Debbie to other people in the future.

Y

yukondick

Jan 14, 2011

Star icon

Hyundai of St AugustineGreat dealership to work with. No pressure, great deal. We wanted the Hyundai Elantra Limited 2011, in the Indigo Pearl Blue, and they didn't have it on their lot, well,they found one for us within 24 hours, we were so happy. Paul Smathers is a great sales man, I had bought a truck from him when he was at another dealership and it was a great experience, glad to see him at Hyundai. This car is really nice to drive, beautiful to look at, design is really nice. Lots of leg room, rides good. Bought it because of the 29/40 milage.Their interest rate was also great for us.Thanks againRichard & Barbara Shearer

S

sabrena96

Jan 13, 2011

Star icon

Hello!I have always been a "honda owner", and recently purchased a 2011 Hyundai Sonota due to reviews and appearance and warranty. Fell in love with the car and am very happy with my purchase! What also turned the experience even better was when I stopped by to ask a question in the service dept, I recognized Debbie who was at Honda before and when I went to Honda, I loved dealing with her b/c she was so effecient and the only one that kept the customer up to date on what was going on with the car instead of just "leaving them " sitting there for an hour with no acknowledgement. I often watched her as I am big in customer service at my job and thought, "wow, hard to find people like her"! So I was so happy to see she was now at Hyundai! You couldn't get any better as far as I am concerned! Honda's loss but a big gain for Hyundai Corp! Your dealership is blessed to have hired her b/c she will for sure make customers happy and actually have them looking forward to there next visit...that I gurantee!!!Sabrena Lonergan

C

CRRICHARDS

Jan 13, 2011

Star icon

THIS ONE OF THE BEST DEALERSHIPS THAT I HAVE PURCHASED A NEW CAR FROM. THE SALESMAN,RICHARD ROBERTS,WAS VERY PROFESSIONAL AND KNOWLEDGEABLE OF HIS PRODUCT. WHAT IMPRESSED ME MOST WAS HOW THE SALE WAS HANDELED. FROM START TO FINISH THERE WAS NONE OF THE HIGH PRESSURE SALES TACTICS THAT I'VE EXPERENCED AT OTHER DEALERSHIPS. ALSO, I HAVE RECEIVED EXCELLENT SERVICE AFTER THE SALE. THEIR SERVICE DEPARTMENT IS ONE OF THE BEST.

M

macnatis

Jan 12, 2011

Star icon

The overall experience was great. It was fast and easy. Everyone was super friendly and made the process of buying a car really great. The cars are really nice too. I would highly recommend this dealership to anyone looking for a Hyundai. I was only going to test drive a car and ended walking out with it!

U

utziii

Jan 12, 2011

Star icon

I had an excellent visit with Hyundai of St. Augustine and Paul Smathers was the reason. Paul is a personable, easy to speak with person who was familiar with the Hyundai product. I have been dealing with car sales people for 40+ years and have to say that my time spent with Paul was both, enjoyable and educational.

T

tomcusa

Jan 4, 2011

Star icon

Over the past 3 years I have purchased a Genesis and now an Equus at Hyundai of St. Augustine.On both occasions the experience has been outstanding, which is the direct result of the professionalism of the entire team.I am detail person and know what I am purchasing,on both purchases the salesmen knew the product as I had researched it myself; no double talk, just straight forward accurate answers and information. The pricing is in plain simple arithmetic fashion without mystical inflated and discounted numbers.Which are then overridden by some jack in the box manager that appears out of some dark hidden office.After the sale and delivery have been completed, the follow up support and service follows with the same quality of the sale,top notch. Speaking to the workmanship, quality, and value of the Hyundai product it is ahead of the curve . From start to finish dealing with Hyundai of St. Augustine has been a quality experience!

A

amelia27blue

Jan 4, 2011

Star icon

I was looking to trade in my old Mazda Tribute for something a little nicer. I was having a difficult time making a decision but Paul was extremely patient and helpful! He helped me weigh out my options and gave me as much information as possible to help me make the right decision. He did not pressure me at all and he made purchasing my vehicle a pleasure. I purchased a 2011 Hyundai Elantra and he took the time to make sure I knew how to use all the features and he also set up my bluetooth. I would definitely recommend seeing Paul Smathers to anyone looking to purchase a vehicle. Hyundai of St Augustine has a wonderful team, and the manager, Jimmy Feliciano, was a pleasure to deal with also!

R

rfasano

Jan 4, 2011

Star icon

Our first experience with Hyundai of St. Augustine was a pleasure due to the professionalism and courteous service we received. From start to finish, Roosevelt Ramsubhag demonstrated superior knowledge of the vehicles and was accommodating throughout the entire process by addressing all quesitons and concerns. Roosevelt went above and beyond our expectations and it should be noted that he is an asset to the company. We will highly recommend Roosevelt to all our friends and will definetly purchase our next vehicle from him.

J

jsuss

Jan 3, 2011

Star icon

From the quick response via e-mail to a follow up phone conversation, Richard was professional and courteous. He answered my questions and worked with me to find the best car within my price range. He throughly went over the owners quick guide manual and then reviewed everything in the car for me including to set up my bluetooth. The paperwork was fast and the financing portion was quick and easy. It was a pleasure working with this dealership from start to finish and I would highly reccommend them to my friends!

H

h20footer

Jan 2, 2011

Star icon

While traveling in St. Augustine, I experienced an issue with my car. Mr Guillotte was very helpful, identified the issue with my vehicle which turned out to be something as simple as a corroded connection. Mr Guillotte identified the issue and got me back on the road quickly.

J

JEANA147

Jan 1, 2011

Star icon

ROOSEVELT RAMSBAG MADE BUYING A CAR THE EASIEST PROCESS EVER, HE IS A GREAT PERSON TO DEAL WITH. WHEN IT IS TIME TO BUY ANOTHER CAR WE WILL BUY ANOTHER ONE FROM HYUNDAI OF ST AUGUSTINE FOR SURE .THE ONE THING I DID NOTICE THAT WAS THAT NO MANAGER CAME OUT OF THE BOX AS THEY CALL IT AT MOST PLACES TO HOUND US THEY MADE THE DEAL GAVE US GREAT DEALS AND THAT WAS IT . THANK YOU

1

1stcarjetta

Jan 1, 2011

Star icon

First-time car-buying experience and I was surprised. Loved the service and the detail-oriented culture. They definitely worked to earn by business. Compared with many other dealers, noone could beat their price. I am happy with my purchase and overall experience. Would recommend to a friend in the future. -Thanks.

C

clevy

Jan 1, 2011

Star icon

We (my wife and I) were only just beginning our search for the purchase of a new vehicle. This was the second dealer we stopped into (and the first Hyundai dealer). Our salesman was very knowledgeable about all details and answered every question we posed in helping us make the proper selection of vehicle and equipment for us.We were looking to lease the vehicle and both he and the dealership tailered all aspects (including cash down we wanted) to our requirements for this sale.They had a large inventory of cars and were able to provide the car and equipment level we chose, and made delivery the same day.With such a pleasant and easy experience, and our delight with the vehicle, there was no need to keep looking for either a different vehicle or a different dealer. We completed the purchase right then and there.Since this is a new vehicle to us, we have not had experience with their maintenance department. So our rating of customer service reflects only on the sales department so far. We handed over the keys to the vehicle we drove onto the lot and left with the vehicle we purchased.A very easy delightful buying experience.

MP

Millie's Parents

Dec 31, 2010

Star icon

This was our 3rd day of car shopping ... ugh! We had off and on considered trading in our aging Chrysler mini-van for a compact car and about 18 months ago looked at the Honda Fit. We felt there was some good deals "out there" before the end of 2010. I am an internet and price-shopper and my husband is an emotional buyer who hates to shop. But, bless him, he bore with me. We had even tried the Costco car "deal" at certain dealers. We decided to look first at Honda (we own and love a newer Odyssey) and then look at a Toyota, a Nissen, and on the advice and ownership of two neighbors, a Hyundai ... all compacts. Early this morning I got on internet and checked out government safety ratings. We were surprised to learn the 2011 Hyandai Sonata rated 5 stars on everything even with tougher standards so we decided to JUST test drive one. Then we met Richard. Richard was very knowledgeable and explained the Dealership in St. Augustine does not dicker ... they give a great price up front and that is it ... it was such a pleasant experience compared to other dealerships. We were debating whether to cash in stuff and buy outright, finance or lease and Richard showed us side-by-side the differences. We chose to finance through Hyandai and are proud new owners of a great looking, safe and affordable new Sonata. We highly recommend Richard Roberts as salesperson and, since the Dealership rates as #one in Florida, we are sure our service experience will also be a good one.

M

mquigley

Dec 31, 2010

Star icon

I started my sales process online and was pleased to find out that I got what was promised once I got there if not even better. They are not pushy at all. Very friendly and helpful service. Would definitely recommend this dealership to anyone looking to purchase a car.

N

nikkit

Dec 31, 2010

Star icon

Kirk in Service is always a pleasure to work with. He portrays excellent follow up skills and goes above and beyond to make sure i'm taken care of. I will continue to bring my business there and recommend the dealership to others. Thanks, Nicole Turner

P

pmcbride

Dec 31, 2010

Star icon

To WHom It May Concern: I wanted to express my overall satisfaction with Hyundai of St. Augustine and the wonderful people such as Josh Davis and Wade Wahy. I went into this dealership with the intention of looking for a vehicle for my son and was so impressed with the interaction and professionalism from Josh and the entire staff. We walked away with a brand new 2011 Sonata and I would highly recommend this dealership to family and friends. It's been a long time since I've experienced the art of a sale with such professionalism. Congratulations!

W

wlttmt

Dec 31, 2010

Star icon

In May 2010 I purchased the Hyundai Sante Fe. I went to this dealership just to test drive the car; not planning on purchasing. Frank Messina was the sales consultant. I told Frank I was just here to test drive it. "No Problem - glad you came in", he said. You must understand I loathe car shopping like 99% of the people out there. So after my test drive, Frank explained how Hyundai of St. Augustine did business - they don't haggle, they put their best price forward and that is it. It is totally a low pressure - honest offer. (And it was a good price too). It was so refreshing. I walked out with the car. Totally shocked and impressed. Oh and by the way I love the car. Nice trim and finish. Great Ride. Very Quiet. Quick acceleration (6 Cylinder). And very good mileage for an SUV. Going 65mph, I can get 29 mpg....3 MPG more than the sticker.

S

Scarlett1014

Dec 30, 2010

Star icon

This was my first time buying a brand new car on my own so I was quite skeptical and wasnt sure where to start looking. A friend of mine suggested I talk to Josh since he had helped her choose her car. He was very friendly and easy to talk to. He explained to me the several options I had and did not mind going over details a few times. I reviewed other options before making my choice. I got a good price for a great car.I would definitely recommend coming here. I love my new Sonata!

S

SilberSchnee

Dec 30, 2010

Star icon

I came into the St. Augustine Hyundai dealership back in October to just look around and get a ballpark price range on new cars, as well as their pros and cons as compared to other dealership's cars. I was helped by a very nice, very professional young man named Josh. He has a wealth of knowledge about vehicles, especially turbo-charged ones, and explained out his answers to all of my questions. I wasn't near as pleased with the help/information I was given at the other dealerships I visited, and will definitely be coming back here for my next car. I've already recommended them to several friends.

O

Ottric

Dec 30, 2010

Star icon

These two guys are without question the best salesmen I have had the pleasure of buying from. They didn't rush me nor try to trick me into buying just to raise sales. My wife is very picky. They met and exceeded every expectation she had, and even saved us some money which made me want to purchase again. Thanx guys!!

S

seandonald

Dec 29, 2010

Star icon

Great dealership and great salesman. I would highly recommend Richard Roberts and St. Augustine Hyundai when looking for a great deal. We will most likely be back to St. Augustine Hyundai whenever we need a new/used vehicle. Great people and great service.

B

bethylulu

Dec 29, 2010

Star icon

Awesome experience with Josh Davis. He was friendly, informative, and a great help. He found the perfect car to fit my needs:) I had no wait when I came to the dealership. He spent a lot of time with me. He made me feel very assured and important. He was very detailed in explaining everything. I have already recommended him to many of my friends and co-workers who are interested in purchasing a car. I am so happy with my new car! Thanks!

C

callunabee

Dec 29, 2010

Star icon

My parents had previously purchased a car from Josh at Hyundai of St. Augustine, and were very satisfied with both their vehicle and experience. I had mentioned to them that I would be interested in looking at a newer car, and they recommended I see Josh. He was very knowledgeable and amiable, and made me feel very at ease. I did not think I would be purchasing a brand new car when I walked into the dealership, but Josh worked with me to get a new Accent into my budget range. While this was not my first car, this was the first car I was able to purchase on my own. Josh made the whole process very comfortable and easy for me. I will definitely recommend both Hyundai of St. Augustine and Josh to anyone I know looking for a professional and friendly atmosphere and experience.

E

ecliff0455

Dec 29, 2010

Star icon

Great product, friendly staff. Prices clearly displayed on their Web-site so I could shop before I visited. I was able to apply for credit on-line. Our salesman (Randy) was available via cell phone and answered or returned my calls in minutes. It was a very low pressure buying experience which is why this is the second purchase of a new car in our family this year.

J

jvbone1967

Dec 29, 2010

Star icon

I recently purchased a 2011 Genesis and was hesitant until a co-worker mentioned how Hyundai had improved drastically. From the 1st day I discussed purchasing my Genesis to Richard Robets (Salesman) the whole Hyundai of St. Augustine have been EXCELLENT (From the Dealership Manager, Salesman (Richard Robets), Service Department including the mechanics).Bottom-line, I am very appreciative of TRUE Customer Service and not just the buzz word of the month. So far, Hyundai of St. Augustine has lived up to Excellent Customer Service and all my expectations. I will pass the word to my friends and family.Thanks Hyundai of St. Augustine!Satisfied Customer

K

khammond

Dec 29, 2010

Star icon

Frank Messina and I met for about 30 minutes to find a new car for my wife. We reviewed what I was looking for and if we could work out a good deal then we could move forward. We went back and forth a few times via email and voice mail to get all of the details finalized. We came up with a fair price and we took delivery of my wife's new car a couple of days before Christmas. The staff was friendly and the finance department took care of us as well. An overall low stress experience. Great Job to Hyundai St. Augustine.

I

Ironman711

Dec 28, 2010

Star icon

I was just in last week to look at some used cars and josh was very helpful. He didnt ask me once to qualify me to see if i could buy.I was very happy, he was the only one who didnt. The only problem with the whole experience was the cold! This is florida!Jimmy was also very nice, and didnt try the good salesman bad manager thing.

J

jraehaze

Dec 28, 2010

Star icon

I came onto the lot, timid and nervous of the pressure I get at most car dealerships. But determined to look, I went. Anxious to see how quickly I would be approached and how quick and hard of a sale I would receive, I watched out of the corner of my eye. To my suprise, Randy was direct in approach with a huge smile and soft calming voice. Understanding I was just looking, he didn't act in a rush or pre-occupied. He was a great suprise in my shopping experience. When the time comes, I will be back for Randy to sell me my car.

L

liqwrnch

Dec 28, 2010

Star icon

great salesman. made my purchase easy. no b.s. no last minute price jump. very happy and i recommend him to all my friends.Now adays dealers just get you in the door with a low price and then you find out it is a stripped down model. Randy didnt pull my leg and explained what i was getting for my money. Refreshing!

AQ

Annette Quintieri

Dec 28, 2010

Star icon

I needed a new battery for my car and dealt with Kirk Guillotte. He was not only very professional but also extremely pleasant. He provided me with a new battery in a timely manner. His honesty and integrity is second to none. I would not hesitate to have any work done on my car at that dealership, and I plan to have any and all work needed on my vehicle done at Hyundai of St Augustine as long Mr. Guillotte is the one I will be dealing with.Thank you

A

acasper

Dec 27, 2010

Star icon

The overall experience was good instead of great, because it took a long time to come to an agreement on the price of my car and monthly payments. I was there from around 4:30 pm to 8:00 pm. I consider the price good not great, because the dealership would not budge on their car price. If they had of, then it would've been great for all items rated.

F

flyinghire

Dec 27, 2010

Star icon

After my 07 Santa Fe was totaled by a hit and run driver, I went to a Jacksonville Hyundai dealer and also St Augustine Hyundai. Sales people at both dealerships were very frendly and knowledgeable. The problem was this occured during model change over and neither could give me any firm delivery date for a 2011 Santa Fe. Demetrius Davis and sales manager Wade, stepped up to the plate not only giving me a great deal but a loaner vehicle to drive until my new car arrived. That's a dealership working for the customer.

F

frankster556

Dec 27, 2010

Star icon

Frank was incredibly helpful and was greatly flexible with his schedule. He helped us find a great car at the price range that we gave to him. He additionally helped us find a cheaper auto insurance. All in all, if it had not been for Frank we would not have bought a new car, yet a used one and not from Hyundai... Thanks Frank for all your helpThanks,Patrick and Diana Allison

J

jamesdanielson1

Dec 27, 2010

Star icon

Frank and the people at Hyundai of St. Augustine worked diligently to get me the best deal to be found. Their attention to my needs (my old Volvo had collapsed and I needed a car immediately) made an otherwise stressful experience tolerable. While I didn't actually buy a Hyundai, the service at purchase was very good. I'd definitely buy another car from Frank Messina and Hyundai of St. Autgustine.

S

SoFlaDriver

Dec 27, 2010

Star icon

I would highly recommend this dealership and the salesman I worked with today. I felt no pressure in choosing a vehicle and the salesman was able to answer all my questions regarding vehicle safety, performance, pricing, and future cost of ownership. I felt the customer service was excellent, and I was impressed with how salesman and dealership was able to accomodate. Also, the pricing philosophy of the dealership, which is centered on starting below msrp, was the best I have seen in the region. Again, I highly recommend the salesman and dealership to those interested in purchasing a hyundai in the north florida region.

S

suzootwo

Dec 27, 2010

Star icon

Christmas EveWhat a pleasant surprise! I usually loathe the prospect of visiting a car dealer however, once greated by a slesperson, I was allowed to stroll through the lot on my own without feeling like I had a Siamese twin. Once I selected a vehicle, I was taken on a test drive. I left the dealership with concerns about the vehicle's frame. The day after Christmas (Sunday) Demetrius Davis called to follow up with me. He offered to drive the vehicle to my mechanic some 40 miles away to allay my concerns. Long story, short... I purchased the car the same day. Thank you Demetrius Davis and the staff at Hyundai of St. Augustine.Don't remember if I found you on Craig's or Google

W

willshir

Dec 26, 2010

Star icon

This is my 3rd Hyundai & i have 1 BMW. So i'm use to exceptional service. I got that extra attention to detail from hyundai of St Augistine. I appreciate the effort thats made by everyone at the dealership. Special requests are no problem. They will always have my business even though i live in melbourne florida, almost 3 hrs away.I purchased my Tuscon by texting Joey Cassata. 5 texts later i was sending then a check.

G

General01

Dec 24, 2010

Star icon

I was visiting family in Florida when my vehicle broke down. I called Hyundai of St. Augustine not only did they get my vehicle towed there, they fixed what they could but it needed motor work so I asked them about trading it in on a sonata. They gave me a very good deal.I'm very happy with my sonata and the whole experience was made possible by Randy Selph who is a very honest,friendly and professional salesperson.

J

jaimep23

Dec 24, 2010

Star icon

Recently, I visited your Hyundai of St. Augustine dealership and was assisted by Randy Selph. He was extremely helpful and friendly and answered all our questions respectfully. I didn't feel too pressured while he helped me either, which I greatly appreciated. I will recommend my friends coming in for a visit as well. Thank you.

A

amanti

Dec 24, 2010

Star icon

This was the 3rd car we bought from Richard and this dealership. We couldn't have asked for a more pleasant experience. We love our new Santa Fe and will buy our next car from Richard and Hyundai of St augustine. We will also recommend this dealership to our friends and family.

B

bhep19

Dec 24, 2010

Star icon

This is a great place to deal with. Kirk Guillotte welcomes you by name and service is handled quickly and efficiently by a very friendly bunch of mechanics. The parts man, Gary, and the salesman, Eddie, are also extremely friendly and helpful. All in all a great place to deal with.

R

ree5632

Dec 24, 2010

Star icon

we searched online for our new sonata for 2 weeks before we found a dealer that answered our specific questions, joey gave me all of the specifics and an out the door quote without asking me to "come in and take a look". I live in south carolina and do business in saint augustine so it would have been very difficult to "come in". Joey made it very easy and even delivered the vehicle to me at work. i will recommend this dealer to friends and business contacts. thank you again for being up front with me and making the process easy.

M

MRCDRhodes

Dec 23, 2010

Star icon

My buying experience with this dealership was awesome! After shopping around central Fl in ended up buying from them because they offered the best no haggle price. Even better, I bought this car without ever stepping foot inside the dealership. They delivered it to my front door, 75 miles away! Kudos!

R

rajdowiec

Dec 23, 2010

Star icon

Joey was very professional and helpful with my car search. He was thorough in his explanations and very nice to deal with. I would recommend him to others who are purchasing cars in the future.I promise to tell everyone I encounter about my experience at Hyundai of St.Augustine.

R

redwood2005

Dec 23, 2010

Star icon

Today I went in to purchase a 2011 Hyundai Sonata Limited 2.0T. This was my first time buying a new car so to say I was nervous, would be a huge understatemnet. My wife had totaled our previous vehicle, so we were without a car. I needed a car fast! So after checking out dealerships such as the Hyundai of Orange Park and Jenkins Hyundai in Leesburg, I was feeling like I was never going to find the car I wanted for the price I could afford. I decided to give Joey a call and see what he had on his lot. He had what I was looking for, so I packed up the family and off to dealership we went.When I arrived, I had just stepped out of my car when I was approached by a salesman. He asked me if there was anything he could do for me and I replied that I had an apt. with Joey Cassata. He said, Oh Mr.(last name), yes Joey is inside, he has been expecting you. I really liked that a different salesman knew my name, it made me feel as if I was a customer rather than just another appointment. It came time for the test drive. I had already driven the Sonata before, but my wife had not. So I said I would let her drive it and I would watch the kids. My wife was very nervous being inside that new car. There are a lot of buttons and it can be kind of intimidating. Joey realized that him being there was not making my wife very comfortable, so he said, "here, let me go inside so you don't feel like your in the spotlight." He then walked right inside and gave me the opportunity to go over the features with my wife and make her much more comfortable in the new car. I was really surprised with this, other salesman want to hawk over you and point out every aspect of the car as if you were just born the day prior and was unaware of things like Ipod Control and Bluetooth. After a good test drive, it came time to talk numbers. I had already received a USAA certified no haggle price so that is where I assumed we would start. Their first number was actually less than that. Not to mention it included an ipod cable, carpeted floor mats, and a cargo net. Although I thought this price was fair and reasonable I needed them to come down just a tad for me. I was explaining to Joey what I needed them to come down to, when the manager who gives the Ok on prices called because he had overheard our discussion. He gave the ok on my offer and off to the paperwork guy I went to write my check. I could go on and on with different examples of impressive service. From the moment I stepped out of my rental car til the moment I stepped into my new Sonata, I really felt at ease. I never felt pressured or uncomfortable about anything. Bottom line is I would recommend this dealership as a whole to anyone, but if you get an appointment with Joey, then I can guarantee you great service with a considerate and respectable person.

F

FitTurbo68

Dec 23, 2010

Star icon

I purchased my first Sonata from Jon Hall in October. I was told that the Turbo Sonata's would not be out until after the new year by my salesman. I was contacted via email by Joey at Hyundai of St. Augustine a few days later letting me know that he had received his first batch of Turbo Sonata's as he said he would. I was happy to learn the Turbo was available but upset at the bad information Jon Hall had given. I scheduled a test drive with Joey and knew right away that Hyundai of St. Augustine was a different kind of dealership. There was no pressure or back and forth to get to my price. I took a fairly large hit to trade my new car so quickly but Hyundai of St. Augustine and Joey made it less painful to do. I am very happy that I was able to get the exact car in the exact COLOR that I wanted. I will do all of my business with Hyundai of St. Augustine and recommend them to friends and family with ease. Thank you again Joey for staying in touch with me and being honest when other dealers were just looking to make the quick sale. Sincerely,John

K

karenhendershot

Dec 23, 2010

Star icon

Rosie is a friend of my husbands, as they worked together at different dealers when my husband sold cars. I had heard my husband talk about him, but had not met him before. My husband Bud told me Rosie was the most professional person he knew in the car business; that he trusted him and that I would like him. He was right. It is the first time I ever bought a car without my husband present, and Rosie was wonderful. He spent a lot of time showing me the features of the car, explaining how everything worked and answering my questions. He introduced me to everyone at the dealership, including the managers and everyone in the service department. Everything happened exactly as Rosie said it would. It was the nicest car buying experience I ever had. It wasn't like buying a car. It was like meeting new friends and driving home in a new car. We both love the car, and my experience with Rosie and everyone at Hyundai of St. Augustine couldn't have been better. What a nice thing to happen just before Christmas.Thanks, Rosie!Karen Hendershot,St Augustine

R

rpcservicesllc

Dec 23, 2010

Star icon

Regarding all service work including oil changes for the last two and one half years have always been great. All apointments have been on time and work completed in a workman like manner. WE are plased. If and when we look to up date, to new cars we will give great consideration to continue doing business with the dealership.

B

bowersg

Dec 23, 2010

Star icon

Randy was very friendly and helpful. If I buy a Hyundai, I will defenately see Randy. I am also looking for other vehicles but the Hyundai is the one that my wife likes and she is the one that will be driving it the most. Hey Randy, if you see this, have a merry Christmas! gb

D

DaRogers

Dec 23, 2010

Star icon

The best car buying experience I have every had!!!I leased a 2011 Sonata SE 2.0T today, and so far I love it. I traded my 99M3and I think this car is more powerful.I am thinking of getting a new SUV for my wife and this is the first, (and most likely the last) dealership I will consider.Thank You...

A

aep1983

Dec 22, 2010

Star icon

This was a wonderful experience! This was my first new car and I originally came out to look at a used car. The way things worked out was that Frank figured out it would be more economical to just buy the new car. The Elantra payments equaled out to be the same or better than what I would have been paying on the new car. Frank made it super easy to get things finished up quickly as I needed a new car ASAP. he adds a personal touch by checking on you to see how your experience is going. I highly recommend Frank and this dealership to get your car needs satisfied!

A

andressoto

Dec 22, 2010

Star icon

Dealership staff was very friendly and easy to work with. Wade, in particular, helped me on several car purchases and even allowed for me to receive an excellent trade value on a car that I was trying to sell myself when I decided to purchase another car. Wade is very good at his job and is a pleasure to work with. The service department is top notch as well. Any problems that I had were taken care quickly and professionally.

D

DerekAN

Dec 22, 2010

Star icon

I felt no pressure at all to purchase a vehicle, I only came to test drive an SUV. After the test drive I was sold but couldn't afford the monthly payments. The price was a little high for what I was comfortable with. Demetrius took his time and was able to get the montly payments in my comfort zone. Overall, I am very pleased with my first car purchase from Demetrius and Hyundai of St. Augustine.

G

gbnipper

Dec 22, 2010

Star icon

We have been a customer of a local dealer for 30 some years and have watched him grow to where he now ownes almost all dealerships in the area. If you don't want to purchase brand A from him you can go accros the street and buy brand B. Don't care how he treats the consumer at brand A, he'll get the sale anyway. We traveled 50+ miles to St Augustine Hyundai and were pleanantly surprised to find people who care about customer satisfaction. A whole different mind set. Did what they had to do to get the deal and then followed up after the sale to make sure there were no issues.

G

Genesis71

Dec 22, 2010

Star icon

This dealership and our salesperson (Randy Selph) was the greatest experience we have had with buying a vehicle.....Awesome service..They offered great knowledge on the vehicle we were interested in and great financing. Couldn't have asked for a better experience. We ordered a spoiler for the Hyuandai Genesis Coupe that we purchased and within 3 days they had it in, painted and calling us to schedule a day to have it put on. Will definately do business with them again.

JH

Jim Hickey

Dec 22, 2010

Star icon

Randy Selph, the salesman that sold me my Santa Fe was very accomodating and very proffessional.Since my purchase, Kirk Guillotte, the service manager has taken care of maintaining my vehicle and any warranty issues I have had with first rate service.

L

lynndrummond

Dec 22, 2010

Star icon

I purchased my car in August. Every time we have visited the dealership I have been amazed at the wonderful individualized service that is offered. I found the Genisis Coupe online so I called ahead to make sure it was still available. The car was ready for me to test drive when we arrived. They offered a generous trade in value for my car without any haggeling. Next day I called to say I would purchase the car and it was ready when I got there. Deal was done and I was on my way back home in an hour. They even set up my phone. My recent visit was for the 7500 mile service. In no time my car was ready so I could leave in a clean car to finish my Christmas shopping. (my car needed a bath bad)

P

papo_714

Dec 22, 2010

Star icon

I absolutely DREAD the thought of car shopping. It's horrible! For the 1st time EVER I can say it was GOOD experience. Frank was not pushy and answered all questions. Gave me the option to go home and sleep on it. His human-like mannerism won me over! I left the dealership and only thing I had on my mind was 'MY car.' I did decide to visit other dealerships and right away I received the push and the "Let's see if you qualify" line. I couldn't take it!! I didn't care to know about any of the vechiles they had to offer, I just wanted to RUN out of there. Frank and Hyundai of St. Augustine is the ONLY dealer and dealership I would ever recommend!!!!

R

Rinoceronte

Dec 22, 2010

Star icon

Mi experiencia en este concesionario Premium muy buena cuando llegue se interesaron en la clase de carro que queria joe me enseno varias opciones despues que escogi algunas Wade me ayludo con el papeleo del banco y hasta que llegamos a un muy buen pago mensual con el carro que yo queria, y despues de la compra Joe King le lleva un seguimiento al carro y esta en contacto con migo para arreglar las fechas de servicio de mi carro recomiendo este concesionario a todas las personas que quieran comprar carro nuevo o usado... Buena suerte a este maravilloso concesionario en St Augustine.

S

starrcat

Dec 22, 2010

Star icon

Very nice, friendly, helpful service. I have been thoroughly happy with everything about this dealership ever since the day that I bought my new car. Everyone I have had to deal with has been helpful in every way. I am happy to reccomend Hyundai of St. Augustine to anyone interested in buying a car!

S

Steamboat

Dec 22, 2010

Star icon

We initially went to the dealership and spoke w/Jimmy about our '09 Corolla trade-in. He gave us an honest and fair estimate. Then my husband and I went back a few days later and met with Frank initially and went on a test drive. Then we met with Jimmy and closed the deal on a new 2011 Sonata. We had done our homework and we knew we had secured a good deal. We then met with Randy Selph to finish some paperwork. We planned on picking up the new car the next day. SINCE MY SISTER WAS HAVING SURGERY THE NEXT DAY, RANDY OFFERED TO DELIVER THE NEW CAR TO OUR HOME AND PICK UP OUR TRADE-IN. THIS WENT BEYOND THE CALL OF DUTY. RANDY ARRIVED WITH OUR NEW CAR AND GAVE US A DEMONSTRATION OF THE WORKINGS OF THE NEW SONATA. Hyundai can be proud of the employees working at Hyundai of St. Augustine dealtership. We had a very good experience and look forward to working with this dealership in the future.Sincerely,Helen & Peter Briggs

V

vzabella

Dec 22, 2010

Star icon

Josh Davis was the salesperson who greeted us as we drove onto the dealership. He was very attentive and knowledgable about the used vehicles on the lot. He listened to my requirements and "wish list" and then suggested the perfect car. Financing was a breeze and I was in and out in short order. Price was very competitive for the vehicle. The dealership was suggested by a friend and I am very happy I listened. I would go back and will recommend to others.

T

triguy

Dec 21, 2010

Star icon

We have been looking for a vehicle for some time. Joe was very curteous and made us feel at home right away. He showed us around let us compare vehicle's and even helped us compare other vehicles that we were considering. His knowledge was very valuable when it came to us making a decision. Once, we narrowed it down he worked with his manager to get us a good price and we walked away very happy. We are loving are new Hyundai Tucson!

V

vfpuglia

Dec 21, 2010

Star icon

Randy Selph was very professional; never pushy, but followed through to be sure we were happy with the deal. I would recommend him to both friends and family because he is sincere and very customer-oriented. He is knowledgeable about the cars he is selling.

E

eureman

Dec 21, 2010

Star icon

This was my easiest and best car buying experience yet. I went to the dealership because my car was totaled in an accident and was waiting for the insurance check to come in. I got all the info I needed from Joey when I visited and decided on the genesis coupe. Later that week, after the check came in, Joey personally drove the car to my house and I bought the car in my own kitchen. I got a better car for a better price! I joke with my friends that I should be thanking the lady that totaled my car because it worked out so good.

J

jeff-lane

Dec 21, 2010

Star icon

Got a great deal on a Santa Fe and the service was excellent! The vehicle was just what we wanted and the price was the lowest around. The sales team put in the extra effort to make this a very good experience for my wife and I. I recommend this dealership.

J

jenkiba

Dec 21, 2010

Star icon

I would recommenend this dealership to any body that I know. My last five vechile's were Hyundai and my next will also be a Hyundai.I have used other Hyundai dealers and did not want to go back to them. When the St Augustine dealer opened up I got the best of both worlds.

J

jr0811

Dec 21, 2010

Star icon

Buying a car from Hyundai of St. Augustine was the least stressful big purchase I have made. I felt welcome and well-informed. All of the staff was friendly and my salesperson, Joey Cassata was courteous and knowledgeable. He patiently answered all of my questions and actually listened to my needs and wants. At a lot of dealerships I visited before I felt pressured and felt as though all the salesperson wanted was sale not to actually help me. At Hyundai, however, Joey helped me find the car that was right for me. Even after the sale, the customer service didnt fall short. He took his time going over the car and made sure he answered all of my questions. The managerial staff was also very kind and welcoming. All of the paperwork was explained to me in detail. I would recommend this dealership to anyone who needed a reliable car and appreciated spectacular customer service.

K

Katie2255

Dec 21, 2010

Star icon

My experience with the Hyundai dealership of St. Augustine was a very pleasant one. Frank was very informative and helpful throughout the process. He was patient with me and did not try and pressure me in getting any certain vehicle. They worked with me on getting the best possible payment for my new car. Overall the people were friendly and I am very happy with my purchase from their dealership.

B

Beba1981

Dec 21, 2010

Star icon

Hola My nombre es Karina Ek .... Y me gustaria hacer un comentario acerca de este ecxelente dealer ...Realmente estoy muy impresionada y satisfecha con el servicio y la atencion que se me dio... El senor Wade wahy y el senor Joe king me hicieron sentir muy Comoda desde el principio se preocuparon por darme la mejor atencion y responder a cualquiera de mis preguntas y necesidades ... En fin le doy servicio a mi carro siempre ahy y siempre voy a recomendarlos a todos mis familiares y amigos por que son unas excelentes personas ....gracias por tener gente como ustedes ... Atte...Karina Ek

C

Carz

Dec 21, 2010

Star icon

I truly enjoyed my car-buying experience at Hyundai of St Augustine. I took my time about purchasing/trading in my Cadillac Escalade and finding something comparable but more economical. Randy was extremely knowledgeable and has been in the car buying industry for a long time and suprisingly knew exactly what bells and whistles were in my Cadillac and what I would be looking for in a Limited Hyundai Vera Cruz. I met with Josh 3 months later and closed the deal. What I was most happy with, was the fact that we worked on what I wanted... options, price, trade-in-value, etc... the focus was on what I was willing to accept, way before they ever asked me financing information. I'd been to many dealerships that want you to fill out financing info before you are even talking about what YOU want. I felt that they really wanted me to be happy with my product when I left, and although I miss my old car of nearly 10 years, I do LOVE the Vera Cruz! Thank you Josh and Randy!

C

cdevaughn0913

Dec 21, 2010

Star icon

I went into Hyundai first. My husband and i were originally just shopping around to see our options but we were sold within the first ten minutes talking with Joe Cassata. We told him our budget and without hesitating he helped us find something reliable and affordable. I was very pleased with the time he took to help us and to make us feel comfortable. The sell and buy was smooth and simple. Mr. Cassata made us feel like we were getting what our money was truly worth. We love our new car and will be going back to Hyundai of St. Augustine for future car needs. Also recommending Hyundai to everyone i know and meet thanks to the excellent treatment.

MM

Mr. Murillo

Dec 21, 2010

Star icon

My wife and I were talking about getting her a new car after the holidays. We were in St. Augustine for the day and stopped in at the Hyundai Dealership. Mr Randy Selph approached us and was very hospitable. Mr Randy Selph showed my wife and I two different models that my wife is very interested in. Everyone at the dealership were very polite and had a family atmosphere. I just wanted to say that this was a great experience.

N

nebulizer

Dec 21, 2010

Star icon

What a different car-buying experience--no high pressure salesmen and no games! My salesmen, Joe Lando and Frank Messina were the best! Up front I told them I was hard to please and made big decisions carefully. They respected that; I never felt pushed or pressured.They answered all my questions and when I wanted another test drive, we took it. Deciding on the 2011 Sonata was not difficult. With its striking design, safety features, engineering technology and price, it was only a matter of color and model. After I chose the black limited, Joe had us come in so that he could go over all the features with us, especially the bluetooth. When I have had other questions, as well as, a couple of things that I needed done(cosmetic only),I have stopped by the dealership and Joe has taken care of them immediately. He is always so pleasant and accommodating. A car and its warranty is only as good as the dealership. We feel that we can count on them to continue providing good service--and with a smile!

PB

PC Barb

Dec 21, 2010

Star icon

My vehicle was looked at a local facility and they were not sure of what the problem was. When I called Kurt, explained that I could not put gas in my car on 3 separate occasions, he knew immediately what the problem was. He recommended I bring the car in for a diagnos, I did, and he was right on in surmising over the phone what my problem was. They had the canister there at the shop, I did not have to make another appointment and go back, they did the job right there in a pleasingly amount of time and I was on my way home.I am returning next week for a timing belt and know I will be as pleased on that visit as I was on the last.While in the waiting room to kill time, I spoke to other individuals and they have been pleased by the service at this facility. I hope they, too, take the time to give a review.Barbara Gilsenan

L

lagardner

Dec 20, 2010

Star icon

I am a newly single Mom and have never bought a car completely on my own. I had heard that Hyundai of St Augustine had an excellent reputation . So I wanted to do business with them as I was looking at purchasing a used car . Even though they are an hour from my house,it was far worth the drive. So with recently buying a used car from them it ended up this car had some problems with it and these two Employees went beyond to make sure that I had a car to drive at all times, till the problem was fixed. They were both so friendly and easy to get a hold of. I would definately recommend them to my friends and I plan to purchase another car in a year when my daughter staarts to drive. Thanks for all the help Sincerely Laura

M

Marti1020

Dec 20, 2010

Star icon

We are so happy that Joey Cassata was the salesperson who greeted us in the parking lot upon our arrival. He was very personable, patient, and really wanted to find us the right car fit for our daughter. He certainly worked hard on the pricing, and we are thrilled to be putting a big red bow on the 2010 Elantra, which Joey personally delivered to our home in Palm Coast, FL. How can you beat that!!!!This was a great, easy car-buying experience. Thanks, Joey!Marti & Ozzie G.Palm Coast, FL

P

PGuti

Dec 20, 2010

Star icon

I looked in Daytona and Jacksonville when shopping for my new Sonata. When I contacted Joey at Hyundai of St. Augustine I was able to get a real quote for the exact car I wanted. I set up to test drive the car and planned on doing more homework. After meeting Joey and working out my trade value I felt that I was getting a great deal. The process went quickly and easily without any pressure. I will be sure to recommend this dealer and Joey to friends and family. Thank you again,

G

Gstrangos

Dec 20, 2010

Star icon

My visit to Hyundai of St. Augustine was EXCELLENT! This is by far the best experience I have ever had at a Car Dealership. Joey Cassata was a great help in picking out the perfect car. Joey was exactly what you want when going to a Car Dealership. Joey was extremely helpful, patient, and not pushy at all! I never felt like he was forcing me into getting the car or pushing me to make the deal. In addition, he went out of his way and spent much time with me during the process of purchasing my new car. It was a very easy experience and I knew this is where I wanted to get the car. Joey worked his hardest at getting me the best deal possible and I would recommend him to anyone. The dealership was very nice and extremely helpful with the trade in process and then purchasing my new car. I absolutely love my new Sonata and couldnt have asked for a better car. I have showed my car off to many people and tell them If they are looking into getting a new car the must go to Hyundai of St. Augustine and speak with Joey Cassata.

J

jcarriker

Dec 20, 2010

Star icon

I bought a new 2011 Elantra on Friday, Dec 17th. My Salesman, Joey Cassata was extremely courteous, and helpful as to my needs in purchasing a new car. There was no high pressure like I have experienced in the past. He answered all my questions and was very knowledgable of the Hyundai Automobiles. He and his Sales Manager gave me a very good trade in price on my old car and help me get to the out-the-door price that I could afford. In closing, my overall eperience was outstanding and would highly recommend this dealership and salesperson to anyone needing an automobile.

J

jude24

Dec 20, 2010

Star icon

I start my search on line, from there worked with Richard over computer and on phone.He was professional,very informative willing to work with me on My Wants for Car.There was no High Pressure. Finance went thru with out any one pushing ad on's. I feel I got very good price for my trade in and had a surprizing Excellent experience buying my New Red Elantra... I would Highly recommend this Dealership....

S

sweetssjax

Dec 20, 2010

Star icon

I was greeted quickly and in a friendly way. Kurt was effecient and contacted me when mycar wa s ready. I picked up my car and Kurt was there to hand me the keys and said he would call me when the part came in. My car was clean and looked great when i arrived.Scott

T

tdelaney

Dec 20, 2010

Star icon

This is the second vehicle I have purchased from Hyundai of St Augustine in 2010. My first experience was in March 2010 for a company car. I had emailed 15 auto dealerships from Orlando to Daytona Beach to St Augustine requesting an out the door price for a new vehicle. Many dealerships responded but required me to come personally to the dealership to view inventory and obtain a price. Joey Cassata was the only auto sales professional who responded to my specific request. He sent me vehicle options, colors, incentives etc. Thru several e-mails, we focused on the 2011 Sonata. Joey offered to bring the selected vehicle to my job in Daytona Beach. He took the time to review the features and benefits of the vehicles and current corporate promotions. My Company owner agreed to the presentation and we purchased the vehicle as promised and delevered at the original out the door price. No hidden charges. No hidden fees. Over the last 10 months, I have taken the Sonata to the Hyundai St Augustine Dealership for oil changes, etc and the service staff could not be better. I arrive at the appointment time, and I am out the door at the promised completion time. I am extremely impressed with the total vehicle experience. In 10 months, I have put 28,000 miles on the 2011 Sonata and it is the best vehicle I have ever driven. The comfort level, fuel ecomony, handling in all adverse conditions have exceeded my expectations. This past week, it came time for me to look at a personal vehicle. Without hesitation, I drove from Daytona Beach to Hyundai St Augustine. Within 90 minutes, I was out the door driving my 2011 Hyundai Sonata. I obtained a fair trade for my Mazda, was offerered more favorable financing than my credit union.... but what impressed me the most was Joey Casata's follow-up and attention to detail. Yes I was delivered a new vehicle. BUT, Joey and his team goes beyond the normal auto experience. ... A full tank of gas... vehicle detail and wax... Congratulations to me on my purchase from the entire staff.... I can not say enough.... Why am I writing this review.... Because HYUNDAI ST AUGUSTINE REMEMBERS ITS CUSTOMERS AFTER THE SALE. WE ARE CUSTOMERS AND NOT JUST ANOTHER VEHICLE ROLLING OFF THE LOT. In my opinion many businesses can learn from Hyundai St Augustine's Corporate Culture. Being in the Hospitality business, I have used this dealership and Joey Cassata as the role model for our company. If you are in the market for a vehicle, forget the rest and go to the best, Hyundai St Augustine.... my nomination for the United States Auto Dealership of the Year !!!!!!!!!!!!!!!!!!!!!!!!!Thank you Joey.!!

C

cgarl78

Dec 20, 2010

Star icon

We purchased our Sonata from Hyundai of St Augustine on 12/3/10. The Salesman, Randy Selph was great to work with On Line. He was prompt with his contacts. His pricing was fair and he didn't haggle back and forth as so many sales people do. When the car was delivered Randy spent an hour showing us the many features that the Sonata has and did not rush us in any way. He also has phoned us twice to see if all was ok. We certainly will recommend Randy to anyone we know that is looking for a good deal and a professional experience. Thanks Randy, Carl and Arlene Strand

D

Dillonfl

Dec 20, 2010

Star icon

After an extensive search to find a good luxury car, I slowly worked my way up to a Genesis 4.6; which seemed to be a good price for the comfort offered. The courtesy from the sales and service dept, were everything I was told I would get with the Hyundai dealerships. The extended time the sales team took to teach this "old dog" about all the new "bells and whistles", left me with the knowledge that they do care about any questions I might have and made it comfortable to take the time to get all my questions answered. BZ Hyundai

E

ebaileymershon

Dec 20, 2010

Star icon

Purchased 2010 Elantara Touring in October 2010. Have had all maintenance and repairs done at this dealership. This visit was for 30k maintenance. In the past 14 months I have found this dealership to be nothing but helpful and courteous on any and all issues. In 40 years of car buying from dealerships, this is the most friendly and courteous staff, from sales, to finance, to service I have experienced.Have owned Toyotas and Hondas for past 32 years. Both have seen their quality slip in recent years. Hyundai was an affordable alternative. Still own a 2004 Toyota Matrix and a 2000 Civic. If memory serves me, the Toyota Matrix 30k maintenance is a bit less expensive. Will be comparing the invoices after Christmas.On the other hand the 2010 Matrix with the same features listed $2,500 more than the Elantra Touring. The proof will be at 100k and 200k if the cost of ownership difference stays the same.So far, 14 months and 30k miles, a great price value relationship from a great dealership.

N

njhess1

Dec 19, 2010

Star icon

I would give Joe Lando great marks. Within 24 hrs we were in our new car. Very friendly, great personality (just don't tell him I said that). He gave us a great overview of all the features of the car. The overall dealership was excellent. Would definitely recommend them.

M

martyg

Dec 18, 2010

Star icon

My search for a 2011 Sonata began months ago. I visited or called 2 dealers in the Central Florida area, let them know exactly what I was looking for, and asked that they contact me when my model and color were either at their dealership or could be located. Never heard from either dealer. So I continued to search on my own throughout an expanded Central Florida area until I found a Turbo model in my color at Hyundai of St. Augustine. This was Frank Messina's lucky day since he is the one who answered the phone when I called. After 2 or 3 calls with Frank (no visits) we had a deal within 45 minutes. I agreed on the asking price for the new vehicle and he valued my trade exactly as I had researched it. I drove up to St. Augustine from Orlando the next morning, traded my vehicle, signed the papers, left a check and drove away. I've never looked back. Our agreement by phone was the deal with no attempts by Frank to change anything that we had agreed upon. He went over the car with me in detail, programmed the bluetooth and my garage opener, and away I went. I'm extremely pleased with my purchase, love driving the car and especially thankful to Frank for acting in such a professional manner. In a few years, it'll be my wife's turn, and who knows -maybe there's an Elantra in her future.

L

leipfert

Dec 13, 2010

Star icon

Mr Ramsubhag was a great person to work with. No High Pressure. Honest, sincere and very knowledgeable about the vehicle. Didn't have to see two or three people to finalize the purchase or try to add other costs. I have purchased a few vehicles in my life time and this experience was by far the best. The car is also very impressive with the warranty's and the services provided.The car we purchased was for my wife and I am already thinking of trading in my car for a new Hyundai.

B

bzpotter

Dec 10, 2010

Star icon

Great car buying process! Spoke with Wade before venturing out to the St. Augustine dealership. We explained we had a bad experience from a previous Hyundai dealership in Jacksonville because they wouldn't talk financing at all until we agreed to buy the car. Wade set us up with Demetrius who was very low pressure and easy to work with. Great price on the car and the trade (and yes they talked finances before we signed off). Joey assisted us as well with going over the navigation features and setting up Bluetooth in the vehicle. All in all a great experience for car buying and will certainly recommend others to go there in the future. We are happy to be driving a gorgeous 2011 Sonata!

B

benliam2

Dec 9, 2010

Star icon

My sales person Randy Selph was both knowlegable personable he made my purchase of my sonata se a confident one. I had visited 3 other car dealerships the week prior to comming to hyundai and i would have to say that yours was the most plesant expierence,when it came time for finances there was no back and forth between Randy and the back office and myself,i was presented options for purchase or lease and Mr Selph made me feel confident with my decesion to lease since i had always purchased in the past.my overall experience was very pleasent.

G

GeorgeBrown

Dec 4, 2010

Star icon

Joey and the entire staff I met were completely friendly, not pushy, and answered all of the questions I had. They were all knowledgeable of the product they had for sale and were willing to negotiate price. My car was cleaned prior to my drive away in the evening and it looked great. I rate my overall experience with the staf as outstanding. I was also pleased with the fellow who performed the closing paperwork. My experience with the dealership was a very good one. I currently plan to look at another Hyundai at your place of business within the next two years. Thanks for an excellent experience. George Brown

TB

the barkers

Dec 3, 2010

Star icon

Frank was very open and friendly on the phone and during our conversation he wasstraight forward in the pricing and what vehicles he had in stock. He did not pull any car saleman's gimmick's. I feel that it was an honest deal. When we arrived he showed the vehicle and made sure we unstood all the controls and how they worked and showed us the features of the car. Made sure we were comfortable, it was a very comfortable car deal, no high pressure. Thanks Stanley Barker

T

Touringnow

Dec 3, 2010

Star icon

My daughter needed to purchase her first new car. Her college vehicle finally retired itself ; sudden demise. She is a very active person. She is a professional, creative dog groomer establishing a new career, an equestrian rider and a graduate in art. She needed a practical but good looking car. We looked at many Jacksonville dealers at a variety of sports utility cars. A friend suggested looking into Hyundai's.Suggested they were nice cars and affordable. So looked up some reviews, went to a few Hyundai dealerships in Jax.. ,typical car dealership attitude==sell the most expensive vehicle, not listening to her needs and finances. But,we liked the cars we saw. Decided to look at St.Augustine Hyundai. First of all, Email response was the most friendly and immediate. Explained what their inventory was and were eager for us to come visit. It sounded worth it. We were so surprised with the kind, and friendly attitudes of all the employees. First, we could only come at dusk the night before Thanksgiving. She works all the time. Josh, a sales associate, was willing to wait to show her the cars and give her guidance on choices so she could think about it till Fri.. Look over the brochures,etc. and compare them to the other cars she was interested in. Get a feel for their brand of vehicles. We returned on Fri.(Mom and daughter) perfect set up for a salesperson. We were greeted as "new friends"by Josh. Then,introduced to other associates. They talked with us. We explained what we wanted and her finances. They,actually, listened to what we had to say. They said" they could find the perfect fit". My daughter looked at a variety of cars. But, immediately, knew the Elantra Touring car was "IT" the perfect car for her needs. She liked the look and the way it drove. They discussed the financial details with all the options she wanted. They always were on top of her limit on monthly payments and finances. Everything was so easy and casual. She had her beautiful first car!! Which she could afford!! What a joy for her. But most of all, a relief. This was a first pleasant car dealing experience in all my yrs.. of buying vehicles. They all should be like this. Upfront, honest, fair and a car selling approach with integrity. We are completely satisfied with our experience. She is beyond happy with her car. Her friends keep asking all about it.They are even considering a visit themselves. These are 26 to 30 yrs old friends with careers. P.S, I have a 2003 CTS I am going to sell. I was ready for "the" new one. I really felt the CTS was the one and only perfect car for me. I think I may have changed my mind. I am now considering the top of the line, Sonata 2011. Sporty, Classy and a great price. I can have lots of fun spending the extra savings . Great Job!!! Hyundai of St. Augustine. I hope more people get the chance to that you are one of the best. Thank you all.

F

floppy09

Dec 1, 2010

Star icon

I bought my new 2011 Hyundai Sonata a few months ago from Hyundai of St. Augustine. The purchase was the easiest and most pleasant car-buying experience I have. Last month I took the car in for an oil change and the recall service on the steering wheel. The people there are always very polite and professional. Making an appointment with the service department people on the phone is very quick and pleasant. I was immediately served at the check-in point. They got everything I need lined up and waiting for me before I got there. Mr. Kirk Guillotte explained to me why and what they did to take care of the recall. They also went one step further to compensate their customers for the time and inconvenience that caused by the recall with a few nice surprises. My car is always washed from every visit I made to the service department at Hyundai of St. Augustine. I am glad that I found a car dealer who fully delieve what they believe is valuable to their customers and to the betterness of their dealership business.

H

heathert

Nov 29, 2010

Star icon

Our Hyundai Veracruz broke down on the way from NC to FL. Roosevelt Ramsubhag drove out to I-95 and picked our family up and took us to the dealership. Having your vehicle break down on the interstate was stressful enough, but Roosevelt made the entire experience stress free. He provided us a vehicle so we could continue on with our vacation and took care of making sure our vehicle was serviced and ready to go for our trip back to NC. The service provided was outstanding. They even washed our car for us. Everyone we dealt with at the dealership was very friendly and helpful.

C

cissyallison

Nov 29, 2010

Star icon

We had very good service and this is our second new car in six months! Frank took great care of us and even came in sick in order to work around our schedule. Once we filled in all of the financial paperwork online, the closing on the car was quick and easy.

B

bobinpo

Nov 27, 2010

Star icon

One of the best new car purchase experiences we have had. Richard helped us thru every step and made it a pleasure to do business with St. Augustine Hyundai. We are looking forward to a long and enjoyable experience with our new Hyundai Many thanks to Richard and all the others we met there.

SB

Sandy B

Nov 23, 2010

Star icon

We live in Orlando, but found this Hyundai dealer on line. When we emailed them with what we were looking for (2011 Tucson) we got a prompt reply. Our sales person, Randy Selph, worked hard to find the right car, color & interior. The price was lower than anything local dealerships were offering and they gave us a great price on our trade-in. Randy was personable, the sales experience was definitely low pressure, and we are very happy with our vehicle!

W

wdavid8296

Nov 21, 2010

Star icon

I live in Jax and I went to St. Augustine to test drive a Toyota Rav4 Limited. The salesman put me in one of the base models (which was about $3000 more than what it was worth)and told me why I didn't need the Limited model. He then quoted the sticker price as the selling price, said there "might" be a mfr. rebate (like he didn't know). I left and went across the street to Hyundai of St. Augustine where I test drove a Santa Fe Limited I'd seen on the internet. I then saw an SE model and knew that was the vehicle I wanted. Josh Davis quoted me a price that was below sticker. I went home, got on the internet and realized the quoted price was below what Edmund's and Kelly BB were showing as invoice. A day and a half later I was back at the dealership where Josh and Jimmy got on the computer and located an SE in the color that I wanted. Even though the sticker on this particular vehicle was a little more than the one which had been on their lot, they stuck with their original quote. Within 48 hours I was driving away in a beautifully detailed Santa Fe with a full tank of gas.I have walked out of dealerships before because I refuse to play the haggling game that most car salesmen seem to expect. Hyundai of St. Augustine spared me that process. The whole experience was professional and painless and dealing with Josh was a pleasure. When the need arises,I hope the service department proves to be the positive experience that the buying process was.

D

denrclark

Nov 21, 2010

Star icon

We worked with two different salesmen over two days. They were both very helpful, knowledgable, and good natured. We looked at a lot of different cars and ended up buying a Sonata Limited at a good price (per Edmunds.com) with a good deal on our trade-in amount. Our neighbor bought a Santa Fe in 2009 recommended them and said that he had no trouble with the service department and loved his car.

T

tatimc1990

Nov 19, 2010

Star icon

They treated me very well, and I am very happy with the way Hyundai car works, and how this dealership treated me. i definitely recommend this dealership because they are very nice when it comes to treat customers. I will definitely be back there if I have any other problem with my car.

S

suesea_q

Nov 17, 2010

Star icon

prompt appointment & auto finished when promised . could use some munchies in customer waiting room while waiting for auto. location near home and appointment made when it is convenient to customernothing more to be said, everything was positive with dealership

J

JLane

Nov 16, 2010

Star icon

This was as "painless" a new car purchase as I've ever had. From the moment I drove onto the property I was made welcome and treated not only as a customer, but was made to feel as if the staff genuinely valued my friendship, too. I well understand that the purpose of any dealership is to sell vehicles, but purchasing a car or truck is often like buying a house; a process combining the customer's wants and needs as well as his/her emotional satisfaction with both the product and the buying process. Hyundai of St. Augustine satisfied all of those needs for me in a totally professional manner often claimed by but seldom found in dealerships, and for that I commend them. The staff, from the General Manager to the Sales Managers and Finance Manager, and finally to the salesman (usually the first point of customer contact in any dealership) pulled NO "tricks", "games" or "slight-of-hand" foolishness that customers have learned to expect from dealership staff, and that was a major breath of "fresh air". I can recommend Hyundai of St. Augustine without ANY reservations, to family, friends and complete strangers alike. They have a good reputation locally, and after my purchasing experience I can well understand why.

L

latesiaharris

Nov 13, 2010

Star icon

Josh was amazing from the start.I called Josh first thing in the morning to inquire about my vehicle.He was so nice,friendly,and informative that I jumped in my car and drove to another state after working a 12 hour graveyard shift to purchase my vehicle.I was very pleased when I arrived to the dealership to find out that he was just as nice in person as he was over the phone.He made me feel very comfortable and secure about purchasing.The finance manager on the other hand was quite the opposite.Dana has a horrible attitude.I was not pleased at all with him!He was rude,very short tempered and unprofessional.He kept speaking about how he had other customers in line which made me feel as if I was a second rate customer.I was trying to ask him questions about the paperwork I was signing and he cut me off everytime I tried to speak. I drove from Savannah,GA to purchase my vehicle and would've turned right around and not purchased if it weren't for how nice and personable Josh was.Everyone I met at the dealership except Dana was wonderful.Josh,Wade,Richard from the service dept. and even the gentlemen that detlailed my vehicle were all stand up individuals.I am looking to purchase more vehicles in the near future and would love to come back to the dealership to work with these gentlemen.Unfortunately, Hyundai of St. Augustine will no longer have any of my business because of Dana!

D

ddhanson

Nov 11, 2010

Star icon

This is the 3rd time we have purchased a vehicle from Roosevelt. I can honestly say that each and every time Roosevelt has treated us with honesty and respect. He is never pushy and doesn't play games with you. (I hate the price game.) When I dealt with other dealerships, it seems they were always trying to find ways to take advantage of me. I was given good value on my trade in.Hyundai of St. Augustine definitely has the best prices around and the best staff. Everyone you meet is very courteous. Roosevelt knows his business and knows the vehicles. He seems to be 1 step ahead in thinking of things to do for you. He made sure I was very comfortable with the car and its features (did all the setups for me, i.e. bluetooth) especially since it was evening and I wouldn't have any time to get everything ready for my first drive to work the next morning. I have a 50 minute drive and it was fantastic. My husband rode passenger and felt the same way.There is no way we would ever deal with any other dealership and salesman. We love the Hyundai products!David and Darlene Hanson .

R

rickvegastar

Nov 10, 2010

Star icon

Kirk Guillotte / Hyundai of St Augustine provides excellent customer service and I have recommended them to many people. My vehicle service is always completed quickly and when promised - the dealership is clean - the service reps are friendly and knowledgable.

K

KarenAnne

Nov 7, 2010

Star icon

We were looking at new cars and had stopped at the Nissan dealership in St. Augustine. We had purchase 3 cars from them (formerly Parker Nissan). We looked at the Rouge and had test driven it. We were considering 2 models. We sat down with the sales person and started to work numbers. We were not pleased as the numbers given to us for both models were the price, plus, plus, plus. We were never told the plus numbers, but were somewhat interested. We then went down the highway and stopped at the Hyundai dealership. We were met by Randy from the beginning (and happy to do so). We looked at the Tuscan and also the Santa Fe. We decided on the Santa Fe and had taken one to test drive. I was very pleased with the car. Again, we were just looking - not expecting to purchase today. Randy showed us all the models re the Santa Fe and we had decided on the middle one, not basic and not high end. We were very pleased with the features as well as the warranty. We then sat down with Randy and he gave us the numbers - all of them. He left us alone to discuss and we went outside to look at the car again. He came out shortly gave us the keys and we drove it again. We then sat down and the numbers were very, very good. We agreed upon a final price and the rest is history. We pick up the car tomorrow! I am so pleased with the care we received, no punches pulled. My husband is pleased that I will be driving a safe car. We will also use the service department when needed. I would, both of us would, recommend Randy and the dealership highly. As I said before, we were Nissan owners, but am proud to say I am now the owner of a new Hyundai!

A

alphaemcclellan

Nov 6, 2010

Star icon

I was very surprised by how pleasant my buying a new car was with Hyundai of St. Augustine. I had put off buying a new car for a long time because I did not like the stressful manner in which it was usually done. Being in an auto accident which totaled my car forced me into having to go through this process. With Joey Cassata as my salesman, all distaste of past experiences melted away. Joey guided me through the whole process, from choosing a vehicle that was right for me all the way to my driving my new car off the lot. His manner was always one of professionalism (knowing his products and helping me understand them) and helpfulness. He was never 'pushy', andTHAT made me decide to buy my new Sonata Limited from Joey. My Sonata has a 5 star safety rating, and I give a 5 star rating to Joey. ***** THANKS,JOEY. I also appreciate Jim Feliciano, who handled the financial part with quickness and friendliness. Alpha M.

C

Chunkyhot

Nov 6, 2010

Star icon

I love my new Elantra and am very happy with my choice and end price. The biggest problem I ran into and that really upset me: 1) When my financing became questionable and my mom would have to co-sign on vehicle instead of calling me like they stated serveral times they would, they instead emailed me to avoid telling me (b/c they thought they lost the deal, didnt want to deal with me). 2) They lied about the original car that I seen on the internet that I wanted and told me that it had just been sold. Then when I test drove another that looked just like it with a couple extra features and couple hundred dollars more, I decided to purchase that car. When I came back to get paperwork sign (the original car at the cheaper price and less options magically was returned over night, they didnt tell me they were giving me that car and I caught it and told them no I wanted the one I drove yesterday. His remark was "I thought I was helping with a better price", which was a load of crap b/c most ppl when why are helping tell you about it not try to pass it off and sell you a whole other car! A car that was sold yesterday and magically here today. I dont blame the guy for trying to make a living but selling someone something and trying to trick them is a whole other ball game IMO. Besides that: which was the majority of my trip overall, they were very friendly, the financing guy was very helpful, the end price was great... my overall satisfaction is good, I'd go again but be careful they don't try to rip you off the way they tried to get me.

K

klang66

Nov 5, 2010

Star icon

The stereo system in my Santa Fe got messed up so I called Kirk and he was able to get me in as soon as I could get to the dearership. They checked out the stereo, were unable to fix it so ordered a new one which came in only two days later. They called, I responded and now I have a new perfectly working stereo system. They are very thorough, friendly and easy to work with at Hyundai of St. Augustine. I always take my car there for service and they are so kind and helpful.

H

hepburn

Nov 4, 2010

Star icon

From the time I purchased my Hyundai Azera, the sales personel the parts department, and especially the service department have treated myself and my wife with kindness and a willingness to solve any problem we might have. The crew at St. Augustine Hyundai treat their customers with a positive can do attitude, unlike other dealerships I have been associated with in the past...When you pull into the service area the people are actually happy to see you, unlike other dealerships that are like OK whats the problem now..

G

g0hare

Nov 1, 2010

Star icon

Kick a**. Fast, responsive, excellent pricing, excellent financing, no bull. One of the best buying experiences I have ever had. I saved $3000 off the top and 6% better financing than the local guys (that's $6000 savings over the finance term), AND Joey drove it to my office and took away my trade-in. Plus, I like the car.

B

bjjk2009

Oct 28, 2010

Star icon

I was in the market of trading my car in and found that Hyundai had the best reputation so we decided to come to St. Augustine. Richard Roberts met us when we arrived and he was very nice and we would recommend him to any of our friends. He told us all about the different styles of Hyundais. We decided on the one I bought and my folks will be back to buy from him also when they decide to trade their car. Thank you all so much for the nice experience of coming there.

L

LonnieJohnson

Oct 26, 2010

Star icon

This was the best "New Car" buying experience I have ever had. Things were done promptly and with great courtesy and consideration. I was very pleased with my selling price. The courtesies rendered to me by the entire dealership staff was outstanding. Upon returning to the Dealer for evaluation and assistance with two minor problems, the Sales Manager, Service Manager, Sales Consultant (Richard Roberts and the Detail Shop crew quickly solved my two problems . I would also like to mention that Mr Rosey Roosevelt also greatly assisted in solving one of my problems. What a pleasant shopping experience.Richard Roberts is an outstanding Sales Consultant. He was the most courtesy and up front new car salesperson I have ever dealt with. I greatly recommend this dealership to anyone contemplating purchasing a new Hyundai. I think the value for my new 2011 Hyundai Sonata is the greatest. Thank you Hyundai of St Augustine for a great new car buying experience.Lonnie Johnson.

M

mwilliams274

Oct 25, 2010

Star icon

We went in once to look said we didn't want to be pressured. Richard was great, helped us price some cars. He did not keep calling and bugging us. We put out some feelers to several places on the internet and Hyundai sent us a reply. We liked the price sent so we went back in to talk to Richard. He had exactly what we were looking for, made us a good price offer. The only thing we are waiting on now is the bluetooth to come in so we can get it installed

T

tkellerman

Oct 22, 2010

Star icon

What a wonderful experience!!! I think this is the best experience I have ever had wehn purchasing a car. Josh, Joey, and Dale treated me with respect, were very friendly and helpful, and made this a truly painless effort on my part. I love my new car and I will definitely return to Hyundai of St. Augustine for my future car purchases!T. Kellerman

D

dreed1241

Oct 15, 2010

Star icon

We were going to start looking for a new car in about 3 months - when our BMW lease was up. A friend bought a new car from this dealership and we liked the looks of it and thought we'd stop in and take a quick look and get some information. We asked to see the same salesperson - Joe Lando - that our friend had. We were immediately greeted by Joe. He was very friendly and made us feel welcome - no pressure or hard sell. He told us everything we needed to know about the car we were interested in and he had us do a test drive - "just to see how it compared to the BMW". When we returned from the test drive, Joe worked out such a great deal that we got the new Sonata on the spot and picked it up the next day! We have owned over 35 cars during our married life, and we can honestly say that we have never had a better salesman!! He was honest and pleasant and he really knew his product - there was no haggling or trying to work out "special deals". He was really a pleasure to work with, as was every other person that we dealt with for the purchase. We have had the car in for a few minor things in these first few weeks and we're also really pleased with the service department. We're very happy with the Sonata and we've been telling all our friends about Joe and this dealership.

R

rmoungey

Oct 12, 2010

Star icon

The people worked with my wife and she wanted to pick out the new vehicle. Most dealer ships only wanted to talk to me and I was not going to be that involved so we wanted a dealer that would work with Sabrina and we found one!! I thank them all for the great help.

X

xstealthx

Oct 8, 2010

Star icon

I drove all the way to St. Augustine from Vero Beach (166 miles) because of this dealership's high ratings. (I passed at least five Hyundai dealerships along the way!) The high ratings; the praise -- it's all valid. They did not disappoint. I came in looking for a Tuscon, and drove away with a Genesis Sedan. I have owned six cars in my life, and can honestly say this car not only blows the others out of the water in terms of quality and performance, but so did my sales experience. Richard and the rest of the crew kept the place open quite a bit later than normal so we could complete the sale. The post-sale follow-ups were amazing -- they genuinely care. Would I recommend this dealership to others? How about my own mother, who is expecting delivery of a Hyundai from this dealership over the weekend? Thanks a million, Hyundai of St. Augustine.

M

MeeesO

Oct 5, 2010

Star icon

Rosie listened to what we wanted and quickly found the right car for us! He gave us the best price right out of the gate, no negotiations necassary to get the fair price. We went home and researched the value of the car and could not justify changing the price by even one dollar. A very smooth process from start to finish. I would not hesitate to recommend Rosie to anyone.

AS

atdrian scot

Oct 4, 2010

Star icon

I found every thing about the dealership excellent. First of all the owner personally answered my enquiries and gave me the best price anywhere, and the salesman Rosie was very helpful. They made sure that I understood everything about the car, and delivered it a considerable distance. All in all I was very happy by the treatment, and very pleased with the 2011 Sonata I bought. I would recommend them to anyone. Thank you, Adrian Scott

FH

Finally Happy

Sep 25, 2010

Star icon

Great experience,Price was lower than six other dealers that I received quotes from and my salesman Joey Cassata was great,No nonsence,No cheap sales pitch and they were so fast getting me out the door but still very thorough in showing me the vehicle, I have already recommended this dealer to 4 people in th past 2 hours,Great Job

M

MARROD

Sep 22, 2010

Star icon

After several conversations with my parents that I wanted to trade my car in for a SUV, being my boys were getting a little big to travel in a smaller car. They recommended the Hyundai of St.Augustine dealership, and more so the salesmen Joe Lando. It was impressed upon me that the dealership and Mr.Lando would take good care of me, and I would be very happy with the product. I will admit, I was reluctant,however, I did promise I would stop in on my way over last Thursday. I had NO intent to buy. Upon arrival Mr.Lando met me in the parking lot, and wanted to just sit down and talk about what I was looking for, and why did I need a bigger car. After a short discussion for him to prepare the appropriate cars for me to drive, we went on a test drive with the SantaFE, and then the Tuscan. I was impressed with the compassion and understanding that I was shown. And in the end while trying to make up my mind on the two cars, Joe Lando did not push me to buy the more expensive car, he instead reminded me of what I came in the dealership looking for, that although the Tuscan had all of the bells and whistles the SantaFe was actually the room and comfort I needed. Believe it or not as much as I wanted to walk away and think about things, I knew the deal and the price was right, so Indeed I drove the SantaFe off the lot that day. The very next day we drove to New Jersey in my new car, and I can truly attest to the comfort and smooth ride that the SantaFe provided my family as well as myself.As for Mr. Lando, I must say I have helped run a multi-million dollar medical facility for years, we are always trying to find people that haven't forgotten how to be compassionate, and kind. As well as, care about the person standing before them as if they were your own family. These people are hard to find. You however, although dealership not medical facility, you need those same people to care and not over sell a person something they can't afford or can't drive. To provide an extremely valuable car giving the gift of safety on our roads.You have found an amazing young man whose simple smile and statement of lets see what can do to find you the car your looking for. Making comfortable a situation that often times the buyer is very nervous inside about.If we had more people in the world or even just our little communities around us like Joe Lando. We really would be living in a better place. Thank you for allowing me to express my extreme Thank you, to Joe and the Hyundai dealership for making my short time there a time that I felt just like one of your family.

C

cebarkle

Sep 22, 2010

Star icon

I had a wonderful experience purchasing a car thanks to HYundai of St. Augustine! I highly recommend anyone to go to St.Augustine because they have the best rates and they even delivered the car to my house which is 4 hours away! The transaction was quick and easy! A dream come true!

K

Kumsch

Sep 20, 2010

Star icon

My Wife and I visited Hyundai of St. Augustine to look for a New Car for my wife. We were greeted by Frank Messina who took us around the lot to look at Elantra Touring models. He then took my Wife for a test drive. She liked the car very much. After that he showed us a 2010 SE model which had all the extras and bells and whistles. He proceeded to give us a great price on the vehicle. So we traded in her 2007 Versa and purchased the 2010 Elantra SE. So far everything is great. I highly recommend this Dealership they are very nice and helpful.This is our 3rd vehicle since April we purchased at this dealership, and so far we are very satisfied with their professionaism and their courtesy.Thank You,The Klein Family

R

rjfarian

Sep 19, 2010

Star icon

Our experience was the best we ever had with a automobile salesman there was absolutely not pressure to buy not "what can I do go get you to buy today?". We test drove 6 diferent cars both new and used and got qoutes on four. The salesman let us drive a new Tucson home. We returned the next day with the tucson and ended up buying two other cars we drove the day before. Thanks Randy help. Bob and Judy

Q

quizack

Sep 17, 2010

Star icon

This was the best dealership i visited before purchasing my first new car. They were not pushy like the other dealerships i went to. All the employees were very friendly, courteous and very knowledgeable. The quality of the vehicle itself is excellent. This has been the best experience I've had buying a car and I wouldn't go anywhere else in the future. The wonderful people at St. Augustine Hyundai have gained a lifetime customer.

R

redsonata

Sep 9, 2010

Star icon

Courteous, friendly, informative describes the people we worked with and the atmosphere at the dealership. We liked the no hassle pricing policy and the speed with which the transaction was processed. They also had ample inventory for us to choose from.

M

Margmnfl

Sep 8, 2010

Star icon

Very accomodating. Very polite. He made the ordeal of buying a new car the best experience I have had. He explained all the features of the vehicle which took up alot of his time. He was very friendly and thorough. I would definitely recommend the dealership to anyone.

R

rtkiefer

Sep 8, 2010

Star icon

I went to several dealerships over several days. This one was by far, the friendliest and least "pushy" of them all. Joe Lando, our vehicle consultant, was very amiable and accommodating. We arrived at a price through Internet emails, so I had an agreed upon price upon entering the dealership. Joe took the vehicle we had negotiated for out of their car inventory and let my wife and I give it a thorough test drive alone. All the other dealerships had us take test drives with the salesman on predetermined routes that ended up circling back to the dealership in a few minutes. This being my second Hyundai, I already recommend them to my friend s and neighbors. Now I will also recommend Hyundai of St. Augustine as the preferred dealership to buy their car. Even though, of the three local area Hyundai dealerships, it is the furthest away from our home, I believe the step up in customer service is well worth the longer drive.

D

dottiebrodhag

Sep 1, 2010

Star icon

It was very refreshing to have a "no haggle" experience when buying our new Santa Fe. It was worth the 2 hour drive from Georgia to find the best price in the area. Richard was very nice and delivered what he promised via email. So far, we are very happy with our new vehicle and anticipate it being a very reliable and comfortable SUV for us.

L

langston

Aug 27, 2010

Star icon

The service was great, the salesman was helpful and the price he gave me on the phone was the price I paid. No running back and forth to the manager to negotiate price after I got in the store. I would rwecommend this dealership to anyone and I will continue to do business with in the future.

L

lwmimnall

Aug 27, 2010

Star icon

Went to the dealership to test drive and left with a new car. However, changed my mind and the dealership graciously accepted the return of the car. I then purchased a beautiful '09 Hyundai Sontata Limited. I'm so happy with my new car and love driving it and hope to have it for some time! I consider myself very fortunate to have been able to make this new purchase.The entire car-buying experience was a pleasure. Every person with whom we interacted was extremely friendly and knowledgeable. Also, I got the distinct impression that the warm treatment we received was genuine, not just to get us to buy a car. In fact, Mr. Feliciano stated that their goal was to make me happy! Mr. Eddie Hackney was a pure delight to work with. What a nice man! This dealership and the lovely people working there are the exception to the dreadful experiences we have had when purchasing and having cars serviced at other dealerships.The best recommendation I can give is to say that I would heartily recommend Hyundai of St. Augustine to anyone considering a car purchase, and that I would certainly return to purchase in the future.

J

joeyjrfl

Aug 24, 2010

Star icon

I have bought a lot of cars this was the best Dealer Experience i have ever had A+++++Great Price Fast and easy financing. Also the service after the sale was great ( a small part needed to be replaced and this dealer ordered it from the Chrysler dealer and a week later it was installed, Great job ....thanks againJoseph P San Filippo Jr

N

nascentia

Aug 20, 2010

Star icon

I stopped by more for information than anything - I had not intended to purchase a new vehicle that day. But after speaking with Frank, the dealership made me an excellent offer in trade-in for my old vehicle (above the value listed in Kelley Blue Book) and there were some good rebates that made the price of a new vehicle excellent. I had entered with a set number in mind for what I would pay for a vehicle, and I wasn't going to budge off of it. I did not tell Frank what I had in mind, but when he brought back the figures and payment info., they were below my best-case numbers.So needless to say, I went home with a new 2010 Elantra, and couldn't be happier. I would highly recommend this dealership to anyone looking.

J

jjaroll001

Aug 13, 2010

Star icon

We were very pleased with our experience at Hyundai of St. Augustine. Our sales person was Richard and he was friendly and easy to work with. We were looking at the 2011 Sonata and the negotiations process was very reasonable. It only took 45 minutes from the time we arrived at the dealership to reach a deal on the Sonata. Not only was Richard very helpful, but so was the entire staff; they were all courteous and willing to answer any questions we had. We would definitely recommend this dealership!

S

sonota

Aug 11, 2010

Star icon

I have given this dealership and salesperson a great rating. He was so friendly and went out of his way to accomodate us. We have previously owned 5 Hyundais. Three years ago when we were buying a new car there was no Hyundai dealership nearby, so we went to Toyota. As you can see we came back to Hyundai. We have always been pleased with your vehicles. This dealership went above and beyond to help us. They made it so easy and pleasant. This was the first time that we were not at a dealership all day getting a new car. We were in and out in 3 hours. That to me is great. I will highly recommend this dealership and our salesman Roosevelt.

H

he02421

Aug 10, 2010

Star icon

Very happy with all aspects of this deal. Everyone at the dealership were very pleasant and willing to help one another. Did not feel a competition between salesmen, but a camaraderie to provide great customer service......................Thank you

K

KimiJ

Aug 6, 2010

Star icon

My father-in-law had been looking for a new vehicle to purchase, and he ended up at Hyundai of St Augustine. He had purchased a car from Richard and very much liked the overall experience. Little did I know, that I would be the next to purchase a vehicle...... on the same day! I purchsed my Sonata from Richard, also. He was very patient and very NON-pushy. Which one is always hoping to have when they enter a dealership. I have always been a Honda girl, but the whole experience AND my Sonata has converted me! I love it! I tell everyone that ask me where I bought from. Hopefully, they will come your way:)Richard is awesome!

C

carterjesse

Aug 3, 2010

Star icon

I have bought cars in the past at several other dealerships and this was by far a better experience. They didn't push me to what they wanted us to do they listened to us and got the deal done. the dealership was recommended to us & we have already recommended it to friends & family VERY Happy!!! Thank you!!!

L

lrb2424

Aug 2, 2010

Star icon

Randy (our salesman) was great and Hyundai of St. Augustine was worth the drive from Jacksonville! Our trade-ins were fairly priced and the price of our purchases was beyond fair. Randy was honest and comfortable to work with. I can see why Hyundai of St. Augustine was voted #1 dealership for 2010.

G

Gatorclub

Aug 1, 2010

Star icon

We had a great experience with Joey. My wife was interested in a New SUV my family are long time Jeep family but after seeing 2010 Santa Fea and the price 8,000 under a Jeep.The sales process took only 90 minutes door to door that includes Joey linkiny up my wife blackberry the the bluetooth radio. Its been 3 weeks of driving the new car, we are very satisfied with our decision. This is an AAA+++ Dealer.

K

keepitrealjville

Jul 29, 2010

Star icon

After surfing the internet for a car for my daughter;Hyundai immediately returned our call the following morning.Not only was the customer service great,but the friendliness of our experience puts them number ONE on our list.My husband who is a man of few words said:Honey they were "ON IT ".My daughter is so pleased with her new car.We called everyone that we could think of to tell them about our great experience with HYUNDAI OF ST.AUGUSTINE.FL.Joe the salesman was great and delivered as promised.

J

jcodjakjian

Jul 28, 2010

Star icon

After comparing used car dealerships in the Jacksonville/St. Augustine area on the internet, particularly looking for a newer model previously owned sedan with all the "bells and whistles" possible for a reasonable price, my husband and I decided to start at the dealership that appeared to have the biggest selection of the cars we liked. That decision turned out to be the best we've made in a long time! At Hyundai of St. Augustine we met with Randy and he was a good match for us right from the "get-go" since he read us correctly and was more low-key than most used car dealers we had dealt with in the past. Being a "seasoned" couple, we really appreciated that. When I couldn't find just the right car, he told us about one that he had just taken in on a trade for a new Hyundai. It was in the very back of the lot and had not even been cleaned up yet! It turned out to have everything I wanted and was in great condition (even without the detailing they do). We sat down and negotiated a price we both could live with. He even recommended a good restaurant for lunch! The next day it was ready. They had given it a scheduled once over, even though it was not quite due for one, cleaned it up to look like a new car, and we drove it off the lot, after trading in our very old Pontiac. Would we recommend this dealer and dealership to our friends? You bet! Everyone is friendly and extremely knowledgable, and even the manager sent us an email thanking us for our business.Jane from Jax

N

njwalrus

Jul 28, 2010

Star icon

I had already narrowed my search for a new vehicle to a Santa Fe or Tucson through the internet. Randy and Rosie were both very helpful in making me aware of the factors that led me to the Santa Fe as final choice.The quote I was given for a trade was generous and helpful, and the estimates for payments for various lengths were exactly what I was seeking. The final figure was actually lower than the estimate, and the purchase process was quick and painless.Having recently moved to St. Augustine, I am very happy to have such a friendly dealer so close to home, and I look forward to a long relationship.

M

mrourke454

Jul 25, 2010

Star icon

We had a great experience with Joe Lando. My wife was interested in a Touring but after seeing a beautiful 2011 Sonata (in Indigo Blue) Joe immediately changed gears and extolled the virtues of this great car. Joe went through the sales process in a very non-stressful, easy-going manner. After 4 weeks of driving the new car, we are very satisfied with our decision and Joe Lando made the experience a pleasurable one.

S

stefdeck

Jul 24, 2010

Star icon

We were having a really bad day until we found this great dealer. They were honest and I appreciated that refreshing approach. I really think he got a great deal and I know that he is very happy. Frank, thanks for helping my son find the right car!

A

AndreaPalmerRead

Jul 21, 2010

Star icon

I was referred to Joe Lando at Hyundai of St. Augustine by my brother. He had just purchased a new Hyundai Santa Fe and raved about his experience with Joe. I had test driven a used Hyundai Sonata at another dealership, but the price was higher than I wanted it. My brother immediately gave me Joe's number and told me to give him a call. This was my first purchase through a car dealership and Hyundai of St. Augustine set the bar high. Joe answered all of my many questions about purchasing the right car for me. I spoke with him on Saturday about a used 2009 Hyundai Sonata on his website, talked it over with my husband, and on Monday we drove to St. Augustine from Orlando to purchase the car. Joe made us feel very comfortable and even took us out to lunch. Our overall experience was wonderful and I would recommend Hyundai of St. Augustine to anyone looking for a new or used car. I love my 2009 Hyundai Sonata!

R

redgreen43

Jul 9, 2010

Star icon

I submitted online price quote requests on a new Elantra to several dealers. Hyundai of St. Augustine was the ONLY ONE that responded with the quote I requested right out of the box. All the others sent me what were basically ads inviting me to come in and they'd give me great service and a great price. Well, great service means giving me what I asked for the first time. Hyundai of St. Augustine is the only dealer who did indeed give me great service.Then, when they came thru with a great price according to Truecar.com, that sealed it. Randy and Rosie were friendly, professional, knowledgable and quite helpful. This was without question the easiest and most satisfying car buying experience I've ever had.

M

mccooklw

Jul 4, 2010

Star icon

This is our 3rd new car purchase from Eddy. He goes out of his way to make a the experience pleasant and to satisfy his custormer. Since we own other vehicles purchased from St. Augustine Hyundai, we have used the service department for all maintenance. Kurt is thorough and responsive. He goes out of his way to accommodate our schedule. It is worth the 1hr. drive to St. Augustine to this dealership because of the service we receive both from the sales and the service. We highly recommend you contact Eddy if you are looking for a car. He will give you the best sales experience possible and then continue to follow the vehicle when in for service. Magnus and Lucy McCook, Orange Park, FL

G

GBombonato

Jul 1, 2010

Star icon

Joe was extremely friendly, knowledgeable and engaging. We had a wonderful experience with him as our guy. Would buy a car from him again

K

Knight5

Jun 30, 2010

Star icon

I was able to online chat with someone who answered my questions immediately. Within 5 minutes a vehicle rep e-mailed me with the low price quote. It was a totally different experience than other dealers that I had worked with to purchase a vehicle. When we arrived onsite to pick up the vehicle, the process was smooth and quick - 45 minutes out the door with all of our questions answered and thoroughly explained. Such a hassle free experience - I will definitely buy again from Hyundai of St. Augustine and recommend to all of my friends and family!

D

dkievit

Jun 29, 2010

Star icon

My husband and I went to this dealership to purchase a Genesis. We were very pleased with the overall experience. We arrived a little after 6pm and we had completed our purchase from beginning to end by 8:30. The vehicle was thoroughly explained to us and we left very satisfied.

O

ormondsue

Jun 28, 2010

Star icon

We drove 70 miles to this dealership because they had the exact car we wanted on their lot and we are glad we did. This was by far one of the best car buying experiences for us. Their inventory is better than most. Our sales person, Joey was courteous and thorough in explaining the details of the car. We never felt pressured or rushed and feel we got a hassle free fair deal. We will certainly recommend this dealership to anyone looking for a Hyundai or used car. Thanks Joey and Dana from Jim and Sue Burns.

G

Genesis2009

Jun 28, 2010

Star icon

This dealer has has raised the bar for everyone out there. No matter what car they sell.Good luck to those that try to be like Hyundai of St.Augustine.Joe Lando has perfected the art of conversational sales. If you don't know what I mean by that, perhaps you should visit this sales person. You can preach no pressure sales all you want at some point you will have to prove it. Joe has proved it and and I am sure he will continue to do so. He arrived in my driveway with our 2009 Genesis at the time he said he would. Yes he delivered our car 80 miles away without an extra charge. Once he arrived he spent 2.5hrs going over every detail and feature of our car. My only hope is he is still with Hyundai of St.Augustine when we need another car. We will without a doubt buy from this dealer and Joe.Absolute awesome job guy's. Please don't change the way you do business.Rick

J

jpennyp

Jun 27, 2010

Star icon

Car purchased: 2010 Elantra GLSBased upon the reviews on this site and gut instinct, I made a 65 mile trip here and bypassed all of my local Hyundai dealers. It was the absolutely correct decision!Ray Fuller was outstanding to work with. He went above and beyond to make sure I was able to test drive every car which I was considering. Never was I pressured in any way into a certain car or trim style- the decisions were all mine and fully supported by Ray. I ended up with the exact car I wanted with the exact options. His professionalism, easy-going style and dedication to the customer made this my most pleasant car buying experience ever. Wade was the most straight-forward sales manager I have ever dealt with. He takes the most stressful part (price negotiation) out of the equation and presents you with the best price on every vehicle. Dana was great as well and worked up the finance part in no time with no pressures as well. They were also able to provide better financing than my pre-approved one.The atmosphere at this dealership is like no other I've ever been to. A bunch of guys selling cars stress-free and having fun doing it! Yes... I know it's hard to believe but it's the absolute truth!I will be back for my future auto needs and highly recommend this dealership!

C

ceschi

Jun 27, 2010

Star icon

Purchasing a new vehicle can be very stressful but Roosevelt (Rosie) helped to make this a non-issue. Since Rosie is our neighbor, my husband and I spoke to him prior to our visit to the dealership and the time we spent there was minimal. Rosie pointed out to me that the contrast of the radio display didn't appear to be right and has set up a replacement so that I'll be completely satisfied. He explained everything to me in a clear and confident manner. This is the second vehicle I've purchased from Rosie and that in itself says much about his honesty and integrity. I love my new Hyundai and with Rosie taking care of me, I feel confident that he will follow through with the great service he's promised me for any problems I may encounter in the future. He is an asset to this dealership and a terrific neighbor!

D

DStradley

Jun 25, 2010

Star icon

In our 30+ years of buying cars we have never had such a pleasant experience. We did not have to go back and forth with the financial associate trying to get the lowest possible price. Everything was spelled out for us with the best price, discounts, financing rates, etc. We actually purchased the car and were out the door in an hour. The entire staff, especially Roosevelt, answered every question, were very prompt, and NEVER tried to pressure us into purchasing the automobile. We felt that the car's safety and warranty spoke for themselves, and we knew that we could not do any better for the price and quality of the automobile. Overall, the purchase of our new Elantra was the BEST EVER thanks to St. Augustine Hyundai and their staff!

M

mcglothlin

Jun 23, 2010

Star icon

Last Sat. I called the dealership after finding an automobile on the internet.After filling in all the required questions on the website and submittingthem, I received a call from a salesman who then asked me all the samequestions over again. He said he would evaluate my trade and email me with cost figures in 10-15 minutes. After 30 I called him back and he said he was busy with another customer, and would email the numbers in 15 minutes. Again no email, hedid call and said he would just read them to me over the phone..Anyway, he offeredme a trade in value a full thousand below NADA Average Trade, and then had the gall to tell me there was also an unadvertised $600 dealers fee. I consider this tobe an unethical, if not dishonest business practice. The end result was an inflated and unacceptable price so I did not drive to your dealership (I'm in Apopka). There are many Hyundai dealers, and this was not a satisfactory experience for me.

CW

carol white

Jun 22, 2010

Star icon

Our purchase of a new Elantra yesterday was the best experience we have ever had buying a new vehicle. No one bothered us until we were ready to take a test drive. There was no pressure, just readily available information. Frank Messina was personable and knowledgable. He answered our questions and provided the information we requested. Everyone at the dealership was friendly, courteous, professional, and helpful.

D

dja9876

Jun 22, 2010

Star icon

I recently purchased a 2011 Sonata from this dealership - it was awesome purchasing experience, staff was helpful and courteous, and I got a great car at a great price. For anyone in NE Florida who wants to purchase or lease a Hyundai, this is the place to go.

I

itsbrittany

Jun 18, 2010

Star icon

From the very second my mother and I walked on the lot we were given amazing service! Joe Lando was the person we delt with and he was outstanding throughout the whole process. If it wasn't for him I probably would have never gotten the car. I purchased a 2010 Hyundai Genesis and it was my very first brand new car purchase. He made it so easy to understand everything and I was so pleased with the way he went about everything. He didn't bug or harass me which really made him stand out from most of the other car salesmen I had come accross in the past couple weeks at other dealerships. And even the other embers of staff at Hyundai of St.Augustine were extremely friendly and positive torwards me and my parents. I would definately recommend not only this dealership, but Mr.Joe Lando, to anyone! I love my new car and I couldn't have asked for a better car buying experience. Thank you!

S

srkuehner

Jun 16, 2010

Star icon

I was in and out. I got a higher trade in value than I was expecting and the 2.9% financing. No pressure, no dealer addon's (rare these days). The finance guy didnt try to tack on any items. He just cut the contract and answered my questions. Very honest, I wish more dealerships were like this. I love my 2011 Sonta SE.

T

tnaeff

Jun 16, 2010

Star icon

We appreciated the friendly service and felt the salesperson was organized and confident about what he sold. He was not pushing us to buy yet willing to go the extra mile for us.We really have said all that we feel needed to send this message...thank you

V

volker

Jun 16, 2010

Star icon

We had a wonderful experience buying our new car from Hyundai - with the help of a very friendly sales agent called Eddy. The car was for our daughters birthday and he made every effort to have it there on the day - and arrived in it with a big bow on the hood - to screams of surprise from our daughter! It was a day she will never forget Thanks Eddy

S

spauldim

Jun 15, 2010

Star icon

Started to look for a new car and wanted to check out the new Sonatas. Stopped in and looked around and left with a brand new car. Was very happy with the salesperson I dealt with and was impressed by the service manager who I also talked to before buying my car. Would recommend to all my friends.

J

jrdoyle

Jun 15, 2010

Star icon

My wife and I purchased a new 2011 Hyundai Sonata GLS from this dealership. Right after we drove onto the lot and approached the sales building Mr Ramsubhag "Rosy" came out and gave us a very friendly greeting. After briefly describing what we were interested in, he let my wife test drive two different type hyundais, (the way she wanted to) and when my wife returned from the second test drive I could see in her eyes that we had just bought the Sonata. The only thing left was the negotiation process, which was made very easy by Rosy. I would definitely return to buy my next car.

H

Humboogala

Jun 10, 2010

Star icon

When I began my car search I e-mailed a couple dealerships about the price of the 2011 Hyundai Sonata. Hyundai of St. Augustine was the only dealership to e-mail me back an out the door quote. And not only was this quote lower than the others, they sent information about TrueCar.com where I could check their price against others in the area. When I visited the dealership I was greeted warming and quickly shown to a car for a test drive. Joe was able to answer every question regarding the car, and my friend and I are both engineers, so we came up with some pretty tough ones. I was impressed with how clean the car was in comparison to the other test drives I had taken. It was shortly into the test drive that I knew I wanted this car. When the money talk began Joe was very helpful in explaining all the costs and even found a financing option for college graduates, allowing me to save even more money. I completed all of my paperwork with Jimmy, who was extremely helpful. I knew I was moving out of state and Jimmy completed all the paperwork necessary to make registering the car in another state even easier. I was also greatly impressed by the fact the owner of the dealership, Andrew, checked in with my several times during my visit. He knew my name and was very helpful with any questions I had. After all the paperwork was complete, Joe took the time to go through all of the manual and extras the car has. We set up my Bluetooth and not only did Joe managed to get the technology to work immediately, he joked, singing Phil Collins. I have had the car for about a month now. It is properly registered in my new state and running like a champ. Hyundai of St. Augustine was nothing like the usual dealerships that make car shopping such a headache.

H

heatherashley

Jun 3, 2010

Star icon

I never thought going to a car dealership could be this easy or pleasant, but at Hyundai of St. Augustine it was. I was especially impressed with the pricing of the vehicles. Their prices were already brought down and matched to prices other people were paying for the car after the fuss of haggling, which means I didn't have to go through the stress of 'talking down' the price. The whole atmosphere was completely unique from other dealers, there was no pressure and no one trying to rip me off.

J

jon233

May 31, 2010

Star icon

The service provided by Mr.Ramsubhag was a pleasant experience all around ,not only did he provide excellent customer service from the time we shook hands to the time I drove away, he did not stop until we had the car we wanted and the options we desired,the entire process was both friendly and professional ,frankly, I'd never had an automobile purchase go so smoothly.this is the kind of service you expect but don't always get,this is a dealership you can actually grow old with ...they'll provide my automotive needs...well for as long as I'm on the road.

W

wwhjgh

May 29, 2010

Star icon

We had heard very good reports about Hyundai and decided to pruchase. Randy was extremely professional and not pushy. He explained everything to us in detail and we are already starting to think of our next purchase to replace another car. We will certianly recommend this dealership to our friends and in particular Randy Selph.

J

jldansby

May 28, 2010

Star icon

First new car purchase ever, 80% done over the phone; trade value, down payment, credit approval, and payments, expected some kind of problem when we got there since it had been so smooth. However, the final 20% of the deal was perfect and exactly as promised and included a full tank of gas. I have always heard about problems buying a new car, but this was one of the easiest things I have ever done. This was also my first non-Honda car, in fact I traded both my wife's and my Honda in on a 2011 Sonata SE and could not be happier.Thank you Hyundai of St. Augustine and especially thank you Randy.

K

Kumsch

May 25, 2010

Star icon

My wife and I stopped in to look at 2011 Sonata's. We were greeted by Frank Messina(Salesman) He showed us around the dealership. We looked at their Sonata inventory. I picked a SE model and he took us for a test drive. I was very impressed with the automobile. We sat down and discussed price. We came to an agreement and I purchased the car. My experience with Frank and the staff was simply wonderful. This was the best experience I ever had at a dealership.Thank You,Gary Klein of Palm Coast

PA

Patricia Ann Fletcher

May 24, 2010

Star icon

Everyone in the dealership was friendly, courteous, knowledgeable and went out of their way to be accommodating in every way possible. We were very impressed with the presentation of the car and its options presented by Joe Lando. This dealership is definitely customer service oriented and a credit to the Hyundai franchise system. We will go out of our way to recommend this dealership to everyone we know.

D

dancechef

May 24, 2010

Star icon

Joey made this such a stressfree, enjoyable experience. I was respected as an intelligent,resposible carbuyer. My questions were answered with a courteous thoroughness. There was no pressure. I came away with a feeling of confidence in the car and knowing I could return if any problems should occur.

G

gopgirl02

May 24, 2010

Star icon

This was by far the best experience with a car dealership we have ever had. Everyone was very friendly and willing to help. Roosevelt in particular was wonderful. He was very knowledgeable and understanding of our needs. We would definitely recommend this dealership to any of our friends and family. We love our Ford Freestyle!

K

Katia

May 24, 2010

Star icon

Joey Cassata answered my internet inquiry on a 2010 Hyundai Elantra. He was friendly and courteous by email and then talked with me on the phone. He really listened to what my needs were for a car. Joey allowed me to drive the car and then carefully went over the features of the Elantra upon return to the lot. I did not feel rushed and he allowed me to ask questions and see for myself what the car had to offer. He worked exceptionally hard to get me a great deal with reasonable monthly payments that I could afford--being a State of Florida employee. I found all the staff, from the other sales people to the financial guru, Dana, to be friendly, professional and knowledgeable. My friend and I were pleased to meet the owner, Mr. DiFeo. Mr. DiFeo went out of his way to make us feel like VIP guests and customers, not just a number. I was so happy about my purchase that I encouraged my friend to inquire about an Elantra for herself. She appreciated also be treated with respect and was pleased with her car buying experience. She is now a happy owner of her own 2010 Hyundai Elantra. We will, with pleasure, recommend the Hyundai of St. Augustine dealership to others.Karen DeMariaJacksonville, Florida

K

koch60anowski

May 24, 2010

Star icon

I purchased this car over the internet. I know I wanted another Hyundai Elantra the last one was a excellent car. Eddy sent me pricing and followed up with a phone call. He offered me a great deal. I know by getting prices over the internet. When I went in you would think I was buying 20 high priced cars. The service and friendliness of the dealership was great. I didn't feel pressure or talk down too. I would recommend this dealership to everyone I know.

S

Shelton

May 18, 2010

Star icon

We purchased a new vehicle from this dealership after shopping virtually every new car dealer within a 25 mile drive. The entire transaction was the most pleasant we have ever experienced. There were no games or tricks about the price which we appreciated. Our salesman, Joe Cassata was very informative and there was no high pressure sales pitch like many of the other places. We would definitely recommend this dealership and salesman.

N

nancy1733

May 16, 2010

Star icon

Hyundai was offering a great lease deal on the Elantra. I first made a phone call and talked to Richard, and he was very detailed and honest about what the deal was. When I thought it over and called back, Richard was not available, so Roosevelt helped me. I told him what I wanted and he said the only thing they didn't have was the color I wanted. Told him I would be in the next day.Upon arrival, both Richard and Roosevelt were there to greet me, and they got the color Elantra I wanted the evening before. The process was seamless, pleasant, and quick. I had contacted another Hyundai dealer in the area also, and they were not upfront, rude, and deceptive.I would recommend this dealership to anyone interested in a Hyundai, wherever you live, it's worth the drive.

P

pogo1930

May 15, 2010

Star icon

We arrived at the dealer on a Sat. morning, shortly after arriving we where greeted not by an aggresive sales person , as in most dealerships BUT by the owner. He was sincere and after a warm welcome, inquired if he could get us something to drink.Then proceded to get us a sales man.Enter Mr.Roosevelt Ramsubhag, Mr.Ramsubhag was one of the friendliest and sincere car salesmen I have ever delt with in my 79 years of buying cares, and I have bought many in that time. After asking what model we where interested in he set up a test drive.I had already driven the Sonata a two other dealers, however Rosey by now, pointed out several of the model features that the others left on answer.The price was considerbly lower plus a very fair price for my trade. We where going to arrange financeing with our credit unionbut onc again THIS dealer arranged a 2.5% loan ,saving my wife and I even more money.We took delivery of our new Sonata GLS, Rosey explained the workings of our Sonata, the finance dept.got all the papers signedand all this in record time WITHOUT trying to sell us everything from undercoating to life insurance. A big thank you to Hyundiaof St.Augustine and as we in the Navy use say for an outstanding job, to Rosey Brove Zulu, Well done

A

ashelton10

May 14, 2010

Star icon

I walked into Hyundai of St Augustine after visiting several other car dealerships and I admit I never was too keen about Hyundai's However, after speaking with Frank and test driving a couple of Hyundai Elantra's, I had a change of heart and decided that Hyundai was the best fit for me. Frank was great, right from the beginning. He was more than just a salesman trying to push a car on me, like others I have had the misfortune of dealing with, he was more like a family friend, guiding me and helping me find the perfect car. Buying a car is a huge investment and Frank and the rest of the finance department helped make it possible for me. I know I certainly made the right choice in selecting the Elantra and Frank. I would highly recommend this dealership to anyone who wants to work with a very helpful and friendly staff. There is a reason they were voted dealer of the year!

J

Jaguars425

May 11, 2010

Star icon

The last few times I purchased a vehicle, I used my Credit Union buying service as they were always able to beat the local dealers price and it was less painful. Dealing with Frank Messina and St. Augustine Hyundai has actually changed my view on dealers. Their intitial quote on the Hyundai Geneis 4.6 was actually a fair one and they met the price I wanted to pay without any games. This was all accomplished through phone calls and e-mails.They did not have my car in stock with the exact options though located it and had it delivered within a few days. The pick up process was efficient though Frank took the time to explain all the features of the car. I indicated up front that i was not interested in financing, warranties, and other add-ons and the fiannce manager did not try to sell me add ons. The amount on the purchase agreement was exactly what I had expected to pay (first time I have had that happen a dealer). Additionally, the owner took time to thank us for our business and discuss the car even though he was heading home.Calls and e-mails to Frank after the sale with questions were met with the same timely response as they were before the sale. I look forward to dealing with them for all my service needs even though it is a 30 mile drive. Driving the Genesis has also changed my view of Hyundais. I feel like I have all the features offered in comparable Lexus, BMW's, & Mercedes for far less money. I highly reccomend dealing with Frank Messina & St Augustine for your Hyundai needs.

F

Figaro30

May 10, 2010

Star icon

This was by far the best car buying experience I've ever had. In my lifetime I've bought/leased 8 cars and this was the easiest, most relaxed salesman that I've encountered. My husband and I were going to see if we can lower the high interest rate on the car that he bought in 2008. After financial struggles from his past marriage, he ended up paying 18% interest. We were wishing but not really expecting that the hyundai dealership could help us out with getting a different car with a much lower interest rate having me as the co-signer. We were in the dealership about 15 minutes when Joey got back to us with numbers that we were excited about. No money down, a payment $5.00 less than what my husband was currently paying and a brand new 2010 hyundai elantra. How can we say no to that. That amount of money we would be saving in interest was a no brainer. We were in and out of the dealership in less than two hours with our brand new 2010 car. Joey is a very personable and easy going person. He's a no-pressure, no-nonsense salesman that has one thing that most others don't.....integrity!!!! I would highly recommend stopping by the hyundai dealer and meeting with Joey if you are in the market for a new car. He is not going to lead you on or tell you something that isn't possible.

SD

sharon demps

May 10, 2010

Star icon

After visiting the St.Augustine dealership, Joey Cassata was very helpful in getting me the best deal on my trade -in and a new Elantra. It was the best experience I've had with any dealership, no pressure. Joey was very courteous and helpful and went over every item on the contract as well as showing and explaining everying thing about the car. Dana also was very helpful in explaining the contract. I will certainly recommend this dealership to others. Thanks guys.

H

hahoopr

May 9, 2010

Star icon

we had a problem with what we thought were the brakes and it could not be found the first time and of course as soon as we got home it started again so I took it back up and went for a drive with Bill the Technician. The car was warmed up though so we couldn't get it to replicate, so I left it and they kept it for 2 days and found it was the transmission and fixed it. They were all very courteous, and gave me a loaner( a brand new Sonata, ) I will definitely refer people to them for both service and sales. I love Hyundais and have owned 4 so far and will continue to buy them. Keep up the great workHelen King

E

ephron

May 9, 2010

Star icon

My wife and i have been looking for a car to replace our small Honda Civic for a few months now. We probably visited 6-7 other dealerships and none of them could come close to what Richard offered us. He was extremely pleasant to do business with, and i really felt like there was no need to haggle at all and was easily the best car dealer we have dealt with by far. He made the whole experience very smooth and easy, i look forward to doing business with him again in the future.

E

eccecho

May 7, 2010

Star icon

I was very happy with the entire buying experience at Hyundai of St. Agustine. I was shown several cars, given a test drive in 3. They were willing to work with me to achieve a price for my new car and ammount of trade-in to stay within my budget. I have been driving the car for 3 weeks and grow happier every day.

J

jacobsole

May 5, 2010

Star icon

My wife and I were down on vacation seeing family and were also looking for a new car. After searching and visiting other dealers in the Gainesville area, I decided to search around for other Hyundai dealers and came across Hyundai of St. Augustine on dealerrater.com the reviews were amazing. After reading many many reviews we decided to go over and see what they had. Frank Messina was great he lets us drive a few different Santa Fe's to see what features we like the best. Their pricing was great. They worked with us to give us the best price and showed us multiple payment options for the models we were looking interested in. After purchasing the Santa Fe, Frank walked us through all the features, setting up our phones, etc. Dana in finance was also great, very thorough and explained all our questions. Jacob & Sole

R

rlhpd862

Apr 29, 2010

Star icon

We stopped to look at the Sonata. Our Nissan lease was ending We met Joey Cassata he was very knowledgeable and friendly. We went for a test ride in the Sonata and then in the Tuscon We leased the Tuscon. He made it so easy to get out of our lease with Nissan. Joey explained everything about our new SUV we love it.We have had the experience of going into a showroom dealership numerous times and found this one on the top of our list, everyone was friendly and helpful. Thanks Joey you are the best.Richard & Beverly Lauria

B

BobWood

Apr 27, 2010

Star icon

What a great dealership, what a great sales staff.Roosevelt was so patient with us,we couldn't decide which car to buy. No pressure; No problem. Finally settled on Sonata Limited. We love the car.We had to leave, for another appointment, before Roosevelt could show us all the features of the car. So he came to our house on HIS DAY OFF. Set up our home link, went over the features of the XM radio, etc, etc, etc.Thank you Rosey for making our car buying experience so pleasant.Bob & Wanda WoodPalm Coast, FL

M

MacJoy

Apr 26, 2010

Star icon

The Hyundai of St. Augustine dealership and its employees are excellent. The staff were highly professional, friendly and made me feel "at home." The service was prompt, there was no pressure and my salesperson, Mr. Joe Lando, was exceptional. He made me feel as if I were purchasing a vehicle from a good friend.I would not hesitate to recommend this dealership to friends, co-workers and family.

L

langr

Apr 25, 2010

Star icon

Roosevelt was very knowlegeable of the car we were interested in answered all our questions. We have never been inside a Hyundai and was very impressed with the qualtiy of the entire car.It was the best car buying experience my wife and I have ever had.We got close enough to the price we wanted to buy, that we wrote the check and drove it home. Total process was less then three hours.

E

efingram

Apr 22, 2010

Star icon

Wow! Terrific! Unbelievable! Outstanding! Amazing! the list of wonderful adjectives could go on & on about BOTH of our experiences at Hyundai of St. Augustine!! I got my 2010 Tucson on Feb 19, 2010, and I LOVE my car. I did a lot of research before buying, & even visited other dealerships, but we decided on St. Augustine & I'm glad we did. So glad, that my husband went back on April 1, 2010 & bought a new Santa Fe!! Joey was our salesman & he is a very personable young man, & knows those Hyundais inside & out. He answered all of our questions thoroughly. Wade is the sales manager & made us feel very welcome. Dana handles all of the financing paperwork & certainly knows his job!! Again, he answered all of our questions fully, & made appropriate recommendations. Joe King is the service manager & I have never dealt with a more pleasant, knowledgeable man. It certainly seems that the DeFeo family has put the right team together at their St. Augustine dealership. We are thrilled to recommend this dealership to anyone looking for a new or used vehicle. Be ready to see a lot of smiles when you enter the dealership!! Keep up the good work folks.

D

dfrazer

Apr 20, 2010

Star icon

If you are looking for a no pressure, no hassle, honest and professional automobile buying experience then you need look no further. This by far was the most pleasant automobile purchase we have ever made. We cannot say enough positives about this dealership. Everyone we dealt with was professional, friendly, no pressure--you almost feel as though you are in a dream of what the uptopian car purchasing experience is. We also cannot say enough about the product they sell- we purchased a 2011 Sonata SE--an absolutely impressive automobile. We test drove the competition--Honda Accord, Toyota Camry, Nissan Altima, Chevrolet Malibu, Ford Fusion, Mazda 6--and there is no comparison. So if you want the absolute best auto purchasing experience--don't even bother to go to any other dealership--we are telling you, just stop here and we promise you, you won't be sorry.

G

geyik1234

Apr 20, 2010

Star icon

What a pleasant experience. It was excellent service all around, starting with the very first email communication, all the way to the moment we drove away. Every step of the way was excellent: very quick email responses, up-front pricing information, hospitality at the dealership, professional handling of the transaction and best of all an amazing deal on an amazing car (2011 sonata se). We couldn't be happier. All thanks to Frank and Andrew... Other dealers were either too slow getting back or would not provide up front pricing.

L

lins

Apr 15, 2010

Star icon

We never felt any pressure to buy. We were given a final quote without the usual games of having to go back and forth negotiating. Would buy from these people. The test drive of all the cars we were looking at was easy, we never felt like we were having to wait for anything. Overall the quickness and simple pricing was great.

DB

diana barry

Apr 14, 2010

Star icon

My experience dealing wiht Mr. Rossevelt Ramsubhagwas excellent, he was courteous , informative, Polite organized in preparing paper work, to make the transition easy. Negotiating a fair price to make customer Happy.St. Augentine treats you like family, from the sales men to all parties involved , it was a pleasuer to be part of my new family ,"Hyundai of St. Augentine."Thank you Mr. Ramsubhag.

C

cindymac1945

Apr 13, 2010

Star icon

After some initial "bumps" we were contacted by the person responsible for internet sales, Joey Cassata. Joey confirmed that the dealership had a Santa Fe that would meet my needs. Abd he offered to come to our home (50 miles from St Augustine) to complete the paperwork on the sale. We decided to drive to St Augustine instead. Joey was knowledgeable abou every feature of the vehicle. He carefully pointed out the differences in the 2010 model I was buying than the 2007 Santa Fe I was trading in.My husband and I were treated with competence and courtesy by everyone we met at the dealership. The owner and sales manager made it a point to introduce themselves to us. When we went into the Finance office to complete the paperwork, I kept waiting for the other shoe to drop -- eg fees we hadn't talked about. It didn't. The price we walked out the door with was exactly as negotiated with Joey.

BL

Brenda Loveland

Apr 12, 2010

Star icon

Our experience in dealing with Randy Selph at St. Augustine Hyundai was excellent. He gave great attention to detail and followup in answering every question and accommodating each request we had. The Genesis we purchased is a great car and a great value, and Randy helped us make our decision easy. He also took time to go over all the features of the car. He deserved recognition for his efforts and the great job that he does.

D

djerry

Apr 11, 2010

Star icon

We have been going to this dealership for service since they opened (2006?) and have purchased two new vehicles for them, once in August of 2008 and the second in April of 2010.Their service department is absolutely top notch, we usually deal with Kirk but have had occasion to deal with other members of their service department as well. Their technicians provide wonderful service to our vehicles and we are accomodated in all regards when dealing with Kirk. Very satisfied.The sales department is also top notch. Wade and the sales associates we have dealt with are all professional, knowledgable, and sincere. The experiences we have had with this Sales department is very atypical: They actually listen to and respond to our requirements! That alone gives us the ability to make a deal without reservation, knowing that we have received the car we want/need on the terms we need. We all have had some negative experiences with automobile dealerships in one way or another, but Hyundai of St. Augustine is definatley NOT one of those places. We HIGHLY recommend Hyundai of St Augustine to anyone looking to purchase or maintain a vehicle!

A

angiebruno

Apr 7, 2010

Star icon

I bought a 2005 Grand Marquis LS from Joe Lando. He is extremely resourceful and enthusiatic, sets high standards of personal performance and displays persistent demonstrates credibility. Joe is an asset to your company. He did everything he said he would do.vicki pellegrini

W

wjsan4

Apr 7, 2010

Star icon

I have been in the car buying market for 46 years and my dealing with Richard Roberts of Hyundai of St. Augustine was the best I can remember. USAA Buying Service put me in contact with Hyundai of St. Augustine, Florida and when they quoted me a price below USAA's price, I knew I had a winner. Every other Dealership within 300 miles of my home couldn't beat their price or their service. Not only did Richard give me the deal he promised but he also personally delivered the car to me in Tallahassee some 200+ miles away on Monday, April 5, 2010. I am completely pleased with my 2011 Hyundai Sonata Limited and I can honestly say that Hyundai of St. Augustine did everything they said they would do with my car deal.Washington SanchezTallahassee, FL

L

LouiseScola

Apr 1, 2010

Star icon

Although this dealership could not obtain the vehicle I needed within the time frame necessary (I was picky regarding color), they were great. I intend to bring my new Tuscon there for service and will definitely do business with them in the future. I would also highly recommend them to anyone looking for a new Hyundai.

J

judy99

Apr 1, 2010

Star icon

This by far was the best car buying experience I have ever had. I brougt my new car and they gave me the best out the door price I have ever seen. They really made me feel like I was special and that what I wanted is what really mattered and to me that is very important. If I ever need a car or if I know someone who want to buy a car I will recommend Hyundia of St. Augustine there #1 in my book.

P

palmcoastg35

Mar 30, 2010

Star icon

This was my second vehicle purchase in 18 months from St. Augustine Hyundai and I have to say it surpassed my previous purchase then! This dealership was rated 2010 Dealer of the Year and I can see why. The owner, Andrew De Feo, Jimmy the Financial Manager and Eddy the salesman went above and beyond to take care of us. The service provided by this dealership was the number #1 reason we returned to St. Augustine Hyundai. Keep up the good work and thank you for making car buying an easy experience. If I could rate you guys higher than a 5 it would be a solid 10 for superb!

J

jwcrocker

Mar 29, 2010

Star icon

From my first visit, I was treated with friendliness and respect. I was shown the vehicle I wanted to see with streight forward answers to my questions. I was allow to test drive the car with an informative Q & A sessions following the test drive. I was given a tour of the dealership including the parts and service area. At the end, I was introduced to the manager/owner of the dealership for a friendly discussion of the merits of the dealership and the car I was interested in buying. I was impressed with both and ended up purchasing the car a few days later.

V

vincenza1

Mar 26, 2010

Star icon

We purchased a Santa Fe in November 2009 and the owner Andrew De Feo stated he would have Joe Lando call me prior to the lease on my 2008 Sonata coming due. On Wednesday evening March 24th Joe Lando called and stated he had a great lease deal for us.I told him we still had four months left on our lease but we would come in on Thursday to talk to him. Well between Joe Lando,Jim Feliciano the sales manager and Andrew De Feo the owner we got such a great deal that we drove home with a new 2011 Sonata.This is the second Hyundai we purchased from St Augustine Hyundai and we would never go to another dealer for a new car.By the way this is our fifth Hyundai.Al & Vincenza Lo Monaco

J

jrich

Mar 25, 2010

Star icon

I found that the dealership and all the employees I meet were very pleasant and professional. The deal was right, and I would send my friends to them with no problem. Richard Roberts was especially helpful, first on the phone and then in person at the dealership.

F

firenomore

Mar 21, 2010

Star icon

On March 13, 2010 I closed a deal at Hyundai of St Augustine. The week prior to that I had contacted 2 other Hyundai dealers in my area. Hyundai S/A gave the best price and seemed to have the best attitude to go with it. Although I told the other two dealers during my earlier conversations that I wanted one price with no back and forth, no games, they both called me later asking for another chance, and seemed insulted I would not play their game. Everything was straight forward and casual with Hyundai S/A. After a minor misunderstanding on my initial visit to the dealership, I spoke to owner Andrew Difeo. He was very apologetic and seemed genuinely disturbed by the mistake. Andrew then went above and beyond to correct the problem and gave an even better price to make up for my trouble. I truly believe Hyundai St Augustine is trying to change the stereotype impression most people have of auto dealerships, "one car at a time". I would recommend them to anyone.

VC

val curcio

Mar 21, 2010

Star icon

Our lease for our 2009 Genesis was due in October but my husband and i happen to see the new Sonata and inquired about trading in our lease early to lease the Sonata. We had recently read in Money magazine about TrueCar.com and went on to investigate prices on the new sonata and were immediately contacted by Hyundai of St. Augustine and our salesperson - Joe Lando.Joe went above and beyond to make the deal happen. On Saturday we drove up to the dealership to sign the papers and met with Rich Roberts while Joe was taking care of another customer. While there the owner Andrew DeFeo came over to introduce himself and thank us for doing business with his dealership. The deal was completed within an hour and it was the best experience we have ever had leasing a car. You have customers for a long time.

R

rogerhooten

Mar 20, 2010

Star icon

Great working with Joe Lando. He is forthright, honest and up front without being pushy. Made my wife and I feel like he was there for us instead of like we were bothering him like some other dealers I've been to e.g. Arlington and St. Augustine Toyota.

M

markburden

Mar 18, 2010

Star icon

From the very beginning I couldn't have had a friendlier, more helpful salesperson. I never felt pressured or belittled. All of my questions and concerns were addressed. The vehicle itself was well equipped and compared closely to other makes we looked at. The big difference was the low price for all the options and quality we received. We were sold on the new Hyundai Sonata and still are.

I

Iloveareddog

Mar 16, 2010

Star icon

Visit this time was for regular service. The car was ready when promised. Joe Lando had sold me the car and stopped by to see if I was enjoying the car and to make sure that I was being well taken care of. I am impressed with all areas of this dealership and would highly recommend all aspects of this dealership -- service and product -- to anyone.

J

jmbourgade

Mar 16, 2010

Star icon

Best experience so far in our car purchasing history.We completed our research on-line and with various car show and testing until we were ready to submit requests for quote through the internet. Joey Cassatta was the most responsive to the quote request and any other questions. He provided accurate and detailed information through his emails compared to confusing, uninformative, delayed on non-existent emails from other dealers. He followed-up through the phone when appropriate but was never pressing. He was as pleasant and efficient to deal with when I finally visited to finalize the offer (no gimmick added, exactly as presented through email). He accompanied me back home with one of his colleague to deliver my car as I drove the new vehicle.His colleague Andrew Difeo also offered great information including home delivery possibility and remote paperwork if required..We were fully satisfied by this streamlined and reliable internet ordering channel with the human touch when desired. The customer service and the offer beat any other comparable brand and dealers that we contacted in 100 miles around Jacksonville.Best Regards,

R

RKBtheGCA

Mar 15, 2010

Star icon

We dealt with two salesman Joey Cassata and Frank Messina, the general manager and the finance manager at this dealership. The salesman were extroidinarily patient and helpful with my wife and I in selecting a new car as we were not familiar with the brand.They were more than generous in offering us an extended (overnight) test of the models we were considering so we would know we made the right choice. This was far more accomodating than the Huyandai salesman in Jacksonville who said we must limit our test drive to 5 miles or less.The dealership was a no-pressure setting and as relaxing as one could hope to experience in buying a new car. We made 3 visits to the dealership before we made our decision and the staff became quite familiar with us and still showed the same hospitality and consideration as on the first visit.We finally selected a model and the negotiations were unbelivably simple and satisfactory. We were given an offer, we countered and they accepted. We were very satisfied with the deal we made and the overall experience.You will not be dissapointed with any salesman you meet and hopefully you will have the same positive experience we did with this dealership.

R

robertro2

Mar 15, 2010

Star icon

we went to look at the Sonata and Joe Lando gave is all the information about the car,after a few days we went back and then Joey Cassata help us with the selection we made and said it will be there the next day,ready for pick up....we finish all the paper work that day to make it easy for us the next day....Joey loaded the ipod and phone for my wife and showed us all about the car,that was good for us....

I

ihve4kds

Mar 10, 2010

Star icon

Abosolutely the best experience I could of ever have wished for in buying a new car!I was referred to Joe Lando by a friend of mine. He made me feel comfortable from the beginning just talking with him on the phone. We had planned to meet over the weekend.However, My son had asked me to go to Tampa where he lives so that he could help me with my search for a new car. Our experience at the 2 Hyundai dealerships in Tampa were "just ok", but we were not comfortable at either place. I received a call from Joe asking me to please keep in touch with him before making any decision on a purchase in Tampa. My son called Joe and right away felt very comfortable with him and confident that Joe was the one salesman and the St. Augustine Dealership was where we needed to purchase my car.From that point on, everything fell in to place perfectly. From choosing the car, working the finances and then the happy moment of me driving from the lot in my new Santa Fe! Joe also made sure that I personally met Andrew Difeo, the General Manager and knew every aspect of my car before I left. It was also apparent that everyone that worked there knew the product and stood behind the name of Hyundai.I feel very confident knowing that I will be treated with respect and friendliness whenever I return for the maintenance on my vehicle.Thankyou Joe Lando and everyone that made this a perfect experience for my son and I.Debbie

S

seifer4458458

Mar 9, 2010

Star icon

Hi,My husband Paul and I were very pleased with Hyundai of St. Augustine. Our saleman was Joey Cassata He was very informative about the car we purchased, the Sonata. I even went so far as to ask the people in the waiting room that were there for service on there cars if they were happy with their cars and the dealership also the service dept. They all said great car nice people working there. I only have the car for four days and I've received alot of nice comments. Love the car and the way it handles. I would recommend Hyundai and St Augustine dealership. Also, highly recommend Joey Cassata. Sincerely,Helen & Paul Seifer

D

danielle1882

Mar 8, 2010

Star icon

This was the best experience I have ever had when purchasing a new car. They were friendly, helpful, and wanted to make me happy. I did not feel any pressure from them. They answered all my questions and very happy when I was able to get the deal I needed to purchase the vehicle. I love my new Sante Fe and would recommend it to anyone. I never knew buying a car could be so relaxing and enjoyable. The service at this dealer was top notch!

B

billflorida

Mar 3, 2010

Star icon

St. Augustine Hyundai, Rossevelt salesman, spent time with me to explain the two cars I was most interested in. He didn't waste my time going between someone else and coming back with new numbers. He showed the cars to me and explained the accessories. He gave me the best price he could from the beginning - I know because I shopped around on the internet. Then, he backed off as I was making my final decision. The Financing Dept. went above and beyond to put me in the Sonata I selected. The Hyundai has surpassed my expectations. I have driven a Merccury Grad Marque for over 10 years. They are big eight cylinder luxury cars, so I wasn't sure how I would like the smaller Sonata (The Sonata is rated as a full size car). I put a lot of miles on a car and found the gas consumption of the Mercury was getting to my billfold. The first two tankfulls with the Sonata averaged 26.74 and 27.64 miles per gallon (in town and out-of-town driving). It handles very well. The ride is surprisingly comfortable, and has good power for a four cylinder engine. I'm a happy camper with my new Hyundai! Roosevelt was a big help. He listened to me and what I wanted - and he did his best to answer my questions.Bill Elias

JA

justin A

Mar 3, 2010

Star icon

Started looking for a new car by doing some research online. Was open to a couple different models so I sent some e-mails out to various dealerships requesting more info. Hyundai of St. Augustine got back to me really quick with accurate detailed information. The sales rep I was in touch with was Joey Cassata and he was great. He answered all my e-mails and any questions I had with such professionalism. He never once came off as a salesman but rather a consultant. I had a specific mind set on what I wanted my new car to be, which was a black 2011 Sonata. Unfortunately, they didn't have the car I wanted on the lot but Joey went out there and snagged the one I wanted within a week. During the week I was waiting for my car to arrive Joey would give me status updates to keep me in the know. They even provided me with a loaner car to use while I was waiting for the new one to come in. I had a great overall experience with Hyundai of St. Augustine and I would recommend seeing my man Joey Cassata for a new ride because that dealership has its stuff together.

LS

larry sierra

Mar 3, 2010

Star icon

Cant say enough about roosevelt and the dealership. Professional with a capital P...this salesman was the most knowlegable of any sales person I have dealt with. He was not only informative but offered me on the phone a price over $1000.00 less than the hyundai dealer in Orange Park, Florida. The trip to St. Augustine was well worth the trip. There was no pressure and everything my brother-in-law came up with as a challenge was met with a kind word and a smile. I plan on referring friends to Roosevelt and your dealership whenever I have an opportunity to do so. I was very impressed with the vehicle as well and I am sure Hyundai will continue to gain a larger maarket share as time goes on. Pricing for the product is incredible for what you get. Hats off to Roosevelt who was challenged by my quirky brother-in-law and met each one head on. Hope your dealership and employees dont let off the gas. My next vehicle will be a Hyundai----------Larry Sierra

MA

Mike and Terry

Feb 26, 2010

Star icon

Our experience was outstanding. No hard sell! Everyone worked as a team. We left feeling we made the right decision. We love the Santa Fe. Frank, our primary salesperson, went the extra mile. All our questions were answered. We even had our cell phones activated to the bluetooth feature!!

P

Phyllis443

Feb 26, 2010

Star icon

From the time I drive into the dealership grounds, my husband and I were met by this very pleasant young man who we soon learned that his name was Joe Lando. He was very businesslike, very helpful with choosing my car and very knowledgeable about his work. He did not waste a lot of our time and it was very easy after speaking with him to make a decision to purchase the Sonata from him. I did and I am enjoying every bit of my new ride.

A

Alphacat

Feb 25, 2010

Star icon

People were very helpful, friendly, and ready-to-serve. We were happy with the value they gave to our trade-in and the negotiations over price and extras. They gave us more of their time than we would have expected, and there was no pressure applied. We have not as yet dealt with the service department. We were happy enough to not go to other dealers or do any comparisons.

S

sherrycraun

Feb 24, 2010

Star icon

We have had bad experiences in the past when purchasing a car. We had went to the Hyundai dealer in Orange Park and left very unsatisfied so we looked online and decided to email the dealer in St Augustine. They replied right away with an awesome quote on a car we wanted to look at. We made the trip and I am so glad we did. From the test drive to the negotiations to the paperwork Roosevelt was amazing to work with. He was very knowledgeable and answered every question we had and than some. He gave us a tour of the facility and also of the car itself. He made sure we fully understood what we were purchasing including the knitty gritty of the warranty. Every person we came in contact was a delight to work with. I will be purchasing from them again!

J

jmrv1017

Feb 22, 2010

Star icon

My wife and I have had a very pleasant buying experience at Hyundai of Staugustine.We arrived about twenty minutes prior to opening dealership time. As we were lookingat a car we liked, a gentleman came out and introduced himself as the owner, hisname was Andrew. He apologized for not being able to help us because he was conducting other office business at the time. The fact that he would take the timeto come out and greet us told us that we we had come to the right place.A short time later jimmey the Sales Manager came out to inform us that he wasgoing to get the keys for the car we were interested in. About three minutes laterRoosevelt Ramsubhag came out and said ,as the sales person he would be happy toassist us. We then took the car for a test drve. We returned some time after anddecided to purchase the car. The car we bought was a 2008 Azera Limited.In our dealings with Roosevelt, he was very personable and very knowledgeableabout our car. He took the time to explain every thing about the operational aspect of the car. The car we purchased had many options.The closing experience was just as pleasant with Roosevelt. Jimmey the Sales Managercame over and thanked us for our business. We also met with jason the businessmanager and Kirk the Service Consultant who were both pleasant people.When the time comes again to purchase another car, the dealership we will choosewill be Hyundai of Staugustine and we will recommend this dealership to ourfriends.Sincerely,Joe and Mary Ann Vespia

B

betharvey

Feb 21, 2010

Star icon

We had already had a positive experience with a Hyundai dealer in Jacksonville in 2007. We have been shopping for a new Hyundai for my second child and that same dealer in Jax just didn't rise to the same level of attention that my husband and I expected. At the last minute we decided to go to St. Augustine. We ended up working with Joe all afternoon trying to find the right car, down to the last details of color and performance package. Not only did Joe give us 100% of his time, but he also had Jimmy (the Sales Manager) work out the paperwork so that we could surprise our daughter today! She got exactly what she wanted within 24 hours. When I fell in love with the 2010 Genesis, I just knew I could not afford the car, much less absorb the balance due on my current car. But Joe, Jimmy and the entire team at Hyundai of St. Augustine were able to make my dream come true! For the first time in many years, I have a beautiful performance vehicle that is for me and my style, not to haul the kids around town. I am so excited to have such a drop dead gorgeous car that is sexy to boot! And, the difference in insurance and monthly payments is insignificant. I got so much more within the same budget, it is almost too good to be true. We are now a three Hyundai family, 2007 Elantra, 2010 Accent and the 2010 Genesis. I will refer anyone to Joe and the team at Hyundai of St. Augustine, who offer by far, the best customer service, the best price and the best attitude! Now, when my husband can get rid of his work truck, we'll go back again. Fans for life!

H

hartford2112

Feb 20, 2010

Star icon

I had purchased a 2010 Sonata at Jenkins Hyundai of Ocala on Halloween 2009(Oct 31st).My experience there wasn't so good.It wasn't pleasant especially with the office manager.He wasn't very friendly.Well,I kept the 2010 Sonata until Feb 16th, 2010 when I traded it for a 2011 model.I really wasn't very happy with the 2010's suspension and a couple other dislikes.I saw that a completely redesigned 2011 Sonata was coming out sooner then I had first thought.It came out about Feb 2nd,2010.I wanted to look into trading my 2010 car for this hot new Sonata.I couldn't find the 2011 Sonata"GLS" in Venetian Red anywhere in the Central Florida area.I called Hyundai of St.Augustine thinking I'd try up north a bit from my place in New Smyrna Beach.I called and asked for the internet sales specialist.I got Joey Cassata.This salesman is the best I've ever dealt with hands down.He was refreshing to speak with on the phone and up close in person.This young fellow is going places,its written in his ability to make buying a car a great experience.Joey Cassata explained everything I needed to know about this awesome car.I left feeling really happy.I would send my family and friends to Joey in the future.The rest of the staff at Hyundai of St.Augustine also are just wonderful people.The office manager Jason whom explained all the paperwork I needed to sign.He was low key and has a southern gentleman demeanor about himself,just a feeling of trust is impression I got from him.He didn't force or try and talk me into anything I didn't want.He was much better to deal with then the office manager at Jenkins Hyundai in Ocala.Joey keep being # 1.Thank You,Mr.Eric Battles

B

Burk

Feb 17, 2010

Star icon

I chose Hyundai of St. Augustine and Key Hyundai of Jacksonville to be the only two dealerships to consider. The experience was very good, and the price was competitive,but my final deciding factor was of no fault of this dealership or this staff. The Jackonnville dealer is convenient to my business and my home. The Sante Fe was the same color with the same equipment, and there was no significant difference in the price quoted.

C

Customer87

Feb 16, 2010

Star icon

I never thought I would enjoy buying a car, especially after some horrific experiences at other dealers. However, Joe Lando and the entire staff at Hyundai of St. Augustine were all amazing, making the process as painless as possible. They were polite, honest, and just nice to talk to. We didn't feel pressured at any time. It's rare to find such good customer service these days. I don't recall the manager's name (sorry!) but he made sure to come over and talk with us as well. I had a smile on my face the entire time, as did my fiance. We got a nice car at a great price, with no hidden fees or any deceptive practices. I love people who are up front. After spending days driving around from dealer to dealer, in the future I'll go straight to them, and less that two hours after driving away with a new car I've already recommended Joe and Hyundai of St. Augustine to three of my friends. It's nice to know a dealership like that exists.

SC

Suzanne Cullen

Feb 15, 2010

Star icon

I was looking on-line to get information on a 2010 Hyundai Sonata. I saw that Hyundai of St. Augustine was the closest dealership in my area, so I inquired about the price and availablity of a 2010 Hyundai Sonata. Joey Cassata responded back via e-mail within twenty minutes. He then went on to provide me with very detailed information about the vehicles they had in stock at the dealership, along with prices, rebates, and other factors that might affect my decision.I met Joey a few days later and within an hour, I had purchased my new 2010 Sonata. He laid out all the details, and, best of all, he didn't put any pressure on me, only answered my myriad of questions. Joey was extremely knowledgable about the product and the service plans. He made it easy for me to feel that I was being treated fairly and professionally. I love my new Sonata and am looking forward to a long and pleasant relationship with Hyundai of St. Augustine.

A

abc1951c

Feb 11, 2010

Star icon

better than normal buying experience. iniitial offer was fair, trade was fair, overall price was decent. entire staff is friendly and helpful. $600 dealer fee is a bit excessive but i left satisfied with purchase. one of only two dealers i could find to offer specific prices over net. everyone else wanted me to stop by for specifics.

C

chasscuba

Feb 10, 2010

Star icon

My car died, and I had no way of getting to work without it. I needed a quality used car fast at a reasonable price. My parents helped in my search. They found this dealership while I was looking at another dealer. They were very impressed by Joey and the others at the dealership. While looking around they found a 2005 Hyundai Elantra on the lot. Instead of sitting through the usual salesman shuffle with multiple managers & finance guys trying to get the best price, we had the best buying experience ever. Joey gave us the best price they could right away with no games. The whole time we were treated with respect and friendliness. The car was in fantastic shape and priced well within my budget. The car was clean and in good mechanical shape. It had features I did not expect at this price range(moonroof, power everything). When Joey introduced me to the people in the service shop they were friendly and eager to help in anywayy they could. I would recommend anyone looking at this dealership to rush right in, these guys are great.

K

kschultz

Feb 7, 2010

Star icon

Joe gave us no pressure sales. He was very knowledgable on all the car facts he gave us. He took the time to go over everything about our new car before we left the lot. We never felt hurried or pressured. We would do business with him again. Keep up the good work.

Z

ZBushong

Feb 3, 2010

Star icon

In 30+ years of purchasing new automobiles; for both personal/family needs & for my company; this is the singular BEST experience I have had. My 2010 Genesis sedan was delivered in excellent condition!I highly recommend Richard Roberts as a sales consultant. Richard was very knowledgeable, efficient, and did NOT waste my time. I prefer to get all of the purchase details arranged via email before I visit a dealership & Richard (along with Andre DiFeo, the General Manager) were prompt and offered a very competitive price in writing.When I arrived at the dealership, my car was completely prepared, ready for a test drive.I cut a check, Richard did an excellent job of reviewing the many features of the Genesis, introduced me the Service Manager, and I was out the door.I will be doing more business with Richard & Andrew!

V

vanjames

Feb 1, 2010

Star icon

Very professional and honest - delivered car as promised - fair in price. Would buy there again. Was not impressed with the attitude of the finance person - but fortunately did not have to deal with him very much. Everyone else was great - won't let that one small negative affect our review.

W

wmeisel

Feb 1, 2010

Star icon

I just bought a Hyundai Sonata at this dealership this weekend. The experience was unbelievably easy and pleasant. Richard answered all of our questions, got us a price we could agree on, and got us out the door without any hard selling or hours of negotiation. The last time I bought a new car was 1998, and it was not a pleasant experience, so I was not looking forward to this time around, even though I needed a new car. I am frankly shocked at how easy the whole experience was. I highly recommend this dealership and Richard in particular.

D

dmanlove

Jan 31, 2010

Star icon

We leased a Hyundai Genesis Sedan from this Dealership in Dec. 08 and were pleased with the courteous service, timely follow-up and effficient maintenance service visits. When it came time to look for a sports coupe as a second car, we returned to test drive a Genesis Coupe to see if it would fit our needs. I had done a fair amount of prior performance and cost research so I knew exactly what it would take for me to agree to purchase the car. Ryne Mallery was our sales rep from our previous lease so I called him in advance and told him what model version I wanted to test drive. When we arrived, Ryne met us with the keys and pointed to the car he had prepared for our test drive. Following a successful test drive, I sat down with Ryne and presented my purchase terms. He took them to Wade and after a very brief time returned to tell me that my offer was accepted. While we were waiting to sit down with the Finance Manager, we had a very engaging conversation with the general Manager, Andrew DeFeo who we knew from our Genesis Lease. He also drives a Genesis Sedan and we compared impressions of the car and its virtues. He answered all my questions about the future Aquos Sedan. It was a busy day and while we waited, I found the other salesmen very friendly and had several discussions with them about old cars, new cars and the Navy. All-in-all it was one of the easiest and most enjoyable car purchases that I have experienced and I would not hesitate to recommend Hyundai of St. Augustine to anyone who was interested in buying or leasing a new car.

S

sunfil

Jan 26, 2010

Star icon

I was recently in the market for a new vehicle. I contacted a few dealerships only to find that sales techniques have not changed. I stumbled across this site and found Hyundai of St. Augustine. After, reading some of the reviews I contacted Joey Cassata via the internet. Joey responded promptly and inquired what my needs in a vehicle were. After reviewing the information about the 2 Santa Fe's that were of interest to me I chose one and requested a price. Much to my surprise the price quoted was a fair price and they were also very fair with a trade-in price for my current vehicle.Joey was a professional and a gentleman through the entire buying process. Finance Director Jason Parsons prepared the documents. The figures on the sales agreement were exactly the same as the deal that was made in the showroom. Another first from my past experience buying a new vehicle. The usual high pressure and deception that normally accompany the dealership experience were non-existent. This is honestly my first encounter with a new car dealership that was actually stress free. Before my departure from the facility, Andrew DiFeo (General Manager) made a point to personally thank me for my business and was extremely concerned about my buying experience at his dealership.I would HIGHLY recommend Hyundai of St. Augustine and Joey Cassata if you are looking for a company that values honesty and integrity from it's entire staff.

L

lmgz

Jan 21, 2010

Star icon

Our experience at Hyundai of St. Augustine has been fabulous. Being frustrated after visiting another Hyundai dealer (in Daytona Beach), we found working with Richard and the rest of the staff was a breath of fresh air. They made the process so easy with very little pressure. We were able to get our new 2010 Hyundai Sonata and trade in our old car, which had over 180,000 miles, for a great deal. We've been driving the car for a month now and just LOVE IT! I am also very excited about the fact that they've added Saturday Service--definitely a plus. We will be recommending Hyundai of St. Augustine to anyone in the market for a vehicle.Laura & John Zublionis, Palm Coast, FL

M

moochie3

Jan 21, 2010

Star icon

We were very pleased with our first time dealing with and buying a Hyundai. Joe Lando was very helpful and knowledgeable, he went all out to make sure we were pleased. Joe introduced us to the entire staff,who also seem to care about us and our purchase. We will highly reccomend your dealership to others.Sincerely,Bob and Marcia Buchanan

P

pegasus514

Jan 20, 2010

Star icon

it's a bit early into the purchase to critique this vehicle. i will say the staff and management know their stuff. friendly, personable and knowledgeable. if you can look at a car purchase as being a pleasant experience, then you must add hyundai st. augustine as one of those experiences. Peggy Yacovone, purchased 1/19/10

M

marissa42

Jan 17, 2010

Star icon

Richard Roberts was my salesman and he was the best I have ever encountered. My family and I were dreading going to a dealership, but when we arrived Richard's warm, genuine welcome made me think "Wow, this may not be so bad.". Richard was never aggressive. He listened to my needs and found a car that fit me perfectly. He also made sure my family was comfortable. When our baby cried he patiently let us take care of her. We are so thrilled! I am definitely recommending friends, co-workers, and family to go see him. He gave me all the attention and REALLY Listened! If you go to this dealership, make sure you see Richard Roberts! He's the best and will get you what you want at the best possible price. Thank you Richard! Tim, Marissa and Camryn Buckley.

S

staylor1

Jan 16, 2010

Star icon

I Thought Richard did an excellent job in presenting The Hyuandai in a professional and friendly manner. He demonstrated the features of the Sante Fe in a knowledgeable fashion. He was not over aggressive and very pleasent to work with. I was very pleased with the dealership and highly reccomend them to everyone. 1st class dealership, 1st class product, and 1st class salesman. Stan and Jayne Taylor

T

tjnchar

Dec 23, 2009

Star icon

Overall the best new car deal and trade I have ever had in forty years of car purchases. The price for the new Hyundai Genesis 3.8 GT coupe was excellent as was the trade, and the transaction was open and honest. Roosevelt kept all promises, thoroughly explained and demonstrated the features of the new car, and later called me in South Carolina to ensure I was happy with the new car.

D

dabflct

Dec 18, 2009

Star icon

If you like high pressure selling and a lot of smoke and mirrors DONT visit this dealership. For the first time ever, I used the Internet to get the ball rolling. My interface was Joey Cassata who responded to my query promptly, with straight facts, and favorable pricing. Can you believe that a car salesman would be honest, up front with answers, and discuss bottom line prices. Joey exemplifies the way the dealership operates. When we visited the dealership, Joey was totally dedicated to show us exactly what we were looking to buy. WOW!!! We even talked to a few people waiting for their vehicles in the service area and they were all very pleased with the service aspect of the dealership.We think we found a gem in every aspect with Hyundai of St Augustine.

D

dnlhappel

Dec 14, 2009

Star icon

I was looking to trade my Kia 2006 sedona van in. I stopped in to see the guys at Hyundai of St Augustine to see what kind of deal I could make. I have done business with them before and was very pleased with the experience. I purchased a 2009 Sonata in February and had a great experience with Jimmy Felleciano. This time I purchased a 2010 Elantra Touring and had the pleasure of working with Roosevelt Ramsubhag. he was a pleasure to do businees with and overall a very knowelegable and sincere person. he helped me choose just the right vehicle without any sales pressure at all. I then had the pleasure to work with Wade Wahy. He worked very hard on the numbers until they perfect. This dealership has given me the best car buying experiences that I have ever had and I will always recomend it to anynboby that I know. I would also like to thank Kirk Giolette for always giving me great service. Sincerely Daniel P Happel

M

marysc

Dec 12, 2009

Star icon

We purchased a 2010 Sonata SE through the USAA buying program. This was, by far, the most pleasant car-buying experience ever! There was never any pressure. The GM, Andrew DiFeo even went out of his way to "meet & greet". We would recommend this dealership without hesitation.

K

K-ROB

Dec 5, 2009

Star icon

This was the best dealership I have ever worked with when buying a new auto.Richard & Jimmy could not have been nicer to my wife and I.I would recommend this dealership to anyone.ST Aaugustine Hyundai is a wounderful place to do business.The store is clean and neat and all there are friendly.

M

mattf061

Nov 29, 2009

Star icon

I just purchased a Genesis Coupe Track edition yesterday. I was referred to this dealer through the USAA car buying program. Joe Lando is a very knowledgable and personable salesman. Joe found me exactly the model I was looking for and Jimmy Feliciano gave me a very fair price on my SAAB 9-3 trade in. Not only did they honor the USAA "below invoice" price, they also made me aware of a special $1000.00 Hyundai discount to owners of certain preferred trade in models. My 9-3 was on the list. I was unaware of such an offer and they took it on themselves to make me aware. This is a very "low pressure" dealership and is unusually "transparent" in the negotiation process.Most importantly, the Genesis coupe is a delight to drive and all the better at a substantial discount. I unreservedly recommend this dealer if you are looking for a Hyundai in Northern Florida.

E

ernieeee53

Nov 20, 2009

Star icon

My wife and I had a very pleasant experience. Eddy went out of his way to accomodate us, and make us feel at home during the transaction. His follow up after the sale -- test drive, car detailing, front license plate holder install -- was excellent as well. Jimmy handled the financial aspect of the deal with great care and made sure we were very clear on the various fees and costs. Andrew was also very caring and friendly, and made certain that his staff had treated us well. All in all, I would have no problem recommending Hyundai of St. Augustine to my friends. The product speaks for itself, but the experience at the dealer certainly facilitated our decision to do business here.

R

RickBK

Nov 18, 2009

Star icon

My wife and I were in the market for a used car. We had found a very nice '06 Milan at the local Lincoln/Mercury dealer in Jacksonville, but the price was too high and the sales and staff were very pushy. My wife found online nearly the exact same vehicle. Within 5,000 miles, same color, trim, interior, and options. It was even in better shape! The asking price was $4000 less then the negotiated price at the bigger dealer, and they even came down on that and gave me a better trade SITE UNSEEN. Then, and this tops it off, Richard drove the car up from St Aug to my work in Jacksonville for an hour long test drive. We loved the car and settled the OTD price without ANY hassles. They dropped the car off on Saturday in Orange Park where we live, and on Monday we drove down to sign the papers. To top it off, we had the deal completed in 15 minutes and only had to wait while they meticulously detailed and fueled the car for us. The staff is all extremely nice and never did we feel the slightest pressure to make a deal. I recommend them to anyone that asks.

P

Peloton

Nov 16, 2009

Star icon

I've had my share of forgettable car deals, but this one has restored my faith.From the moment I walked into the showroom until the time I drove off with a new Genesis Coupe, I found the staff to be knowledgeable, helpful, patient and most important, cordial and friendly. I experienced a completely no-pressure deal, which would have been unnecessary since this car sold itself.Although I had to wait several weeks for delivery of the particular car I wanted, I am thoroughly satisfied with the entire transaction.And, let me add, with its stylish looks, great handling, a host of standard features and a very high fun-to-dollar ratio, I love this car!

F

forst0406

Nov 8, 2009

Star icon

My family and I all own Hyundai's. However, we bought them all at different locations in Florida because of where we live. I have to admit, I wish I bought my vehicle in St. Augustine (but the location was not there yet) like my husband did. He just purchased a new Genesis from Eddie and the Hyundai staff. He was treated very well. It was straight to the point, in and out, no back and fourth communicating between the pricing of the vehicle. He got a very good deal and is very satisfied with his purchase. The staff is amazing and they give you great customer service. I bought my car in Gainesville and I did not receive any type of respect or satisfaction like my husband did at the St. Augustine location. I LOVE my car, but the staff was not what it should be. Living in St. Augustine makes my husband and I happy that we can get great customer service from friendly staff, as well as great service from the service department. If you are looking to purchase a new or used car, check out Hyundai of St. Augustine! They are great people who care, which is rare nowadays!!

V

vinals

Nov 7, 2009

Star icon

I am 75 years old and have been buying automobiles for many many years and I never was in a dealership that was eager to help you without being pushy or telling you the deal is only good for today only.My wife and I went home and decided what model to buy and went back two days latter and drove out with our new car.

S

sharrington17

Nov 2, 2009

Star icon

This was the most pleasurable buying experience. Everyone here is thoroughly professional, knowledgeable, and fun to work with. They will bend over backwards to make the process swift, and I was done in less than an hour!! I highly recommend this dealership to anyone who is in the market to puchase a Hyundai!!!!

RP

Ralph Piergrossi

Nov 2, 2009

Star icon

The customer service that we received was above and beyond our expectations. We have never been taken care of as well at any dealership that we have dealt with over our 40 years together. My husband decided to go online to look for a red PT Cruiser and the immediate response from Roosevelt was unbelievable. Roosevelt not only called us within minutes of our request but he did not stop until he had put together a tremendous deal for us. We drove about 123 miles to be able to take advantage of the deal that Roosevelt offered us. We traded our truck for our new 2007 PT Cruiser. We wanted to save on gas and we are already planning a number of trips now that we are able to do just that. Even though our vehicle is not brand new, you would never know that by looking at it. It looked as though it just came off the showroom floor. The car is immaculate and it was everything Roosevelt said that it was. It was so well taken care of with records to show all the service over the years. When we pulled up at the dealership, we were greeted by Roosevelt who made us feel like we had known him forever which is quite a compliment to the man that he is. He had the car there ready for us to look at. We immediately took it for a test ride and loved it. We went into the dealership where Roosevelt got us drinks and we were able to take care of the paperwork. The entire process went so smoothly. We never had any process handled so quickly or effortlessly as this. There was no pressure or stress. Everyone we dealt with there was very friendly as well as extremely professional. We were very pleasantly surprised by a followup call from Roosevelt on Sunday to find out how everything was. We will hope to be able to send some business his way if at all possible. We were so impressed by the way we were treated from start to finish.Ralph and Linda Piergrossi

T

top1959

Oct 30, 2009

Star icon

I am 68 years old and this was the 22nd new auto purchase I have made. Most of my experiences over the years have been the kind I would prefer to forget. This one at Hyundai of St. Augustine was different. Everyone I met in the dealership (from the salesman to the sales manager, to finance and the owner) was friendly and professional, displaying a desire to earn my business and trust. They did, in fact, achieve that goal. The negotiating process was fair and professional. I left the dealership with the car that I had pre-selected via the Internet. I feel that the price for the new car and the allowance for my trade-in were both in the area I went to the dealership expecting. I live in Jacksonville and there are two Hyundai dealers much closer to me than Hyundai of St. Augustine, but my Internet shopping experience made me decide to drive the extra distance and I have no regrets. I would definitely recommend this dealership to anyone.

B

broyleg

Oct 29, 2009

Star icon

The Sales Associate that worked with me new a lot about the car that I was looking at.I could not believe how nice the owner was to me he spent some time with me just talking, which I have not had that from any other dealer.Joe went over all the functions of the car.The St Augustine Hyundai Dealer was the best I have dealt with since I stared buying cars

S

Shirlean

Oct 28, 2009

Star icon

I first spoke with Ryne, he was friendly and helpful and understood that I had to do most of the communications over the phone due to my work. He was not pushy and told me exactly what was happening. He found the exact Santa Fe I wanted down to the color. There was no pressure and everything he told me was just that way.Then I worked with Jimmy the Sales manager. He did everything except bend over backwards to get the payments I wanted. No hassels no double talk, just the truth. I was so pleased with this dealership, I will absolutely recommend them to everyone I know. Thanks for a great buying experience!! It was actually a pleasure!

T

tomcusa

Oct 27, 2009

Star icon

the entire experiance in working with this dealership was pleasant and professional from A thru Z. No double talk. The test ride was long enough to allow one to really get the feel for the car,as opposed to other "around the block' rides I have taken. I would buy another vehicle form this dealership.

L

Lmanning53

Oct 25, 2009

Star icon

My husband and I have been reviewing several makes and models of new SUVs and narrowed down our research for a new car to a Santa Fe SE. He corresponded with Richard at Hyundai of St. Augustine via email and believed we had found a potential car to look at; it wasn't quite the same color that we wanted, but was a possible match. When we drove up to look at the car, it was not the color we thought it was and the right options. However, there was an upgraded model (Limited) that we actually liked better and ended up buying. To commensate us for the fact that we had driven about an hour for a car that turned out not to be what we thought it was, Jimmy worked up a price for the Limited and it turned out to be a great deal. We've had the car two days now and could not be happier. This is the first time we've dealt with this dealership and were very happy with the process. Would recommend them to anyone that wants to be treated fairly and honestly.

RW

Rolayne Wood

Oct 20, 2009

Star icon

If you are looking for a new vehicle, be sure to check with Hyundai of St. Augustine. Ask for Ryne Mallory and you will get to work with a really great sales person. He is knowledgeable and helpful without being pushy. When you get ready to buy, either Sales Manager, Jimmy or Wayne, will work with you to make the best deal possible.

V

vettemanpc

Oct 20, 2009

Star icon

I would just like to take this opportunity to thank everyone at Hyundai of St. Augustine, Particularly Roosevelt & Andrew.My son was looking to buy a used car with a spacific budget in mind, since my experience a year ago was great when purchasing my new Genisis, I suggested that my son go there before making a descission to purchase elseware. Again, in great style the people at Hyundai of St Augustine came through with flying colors, just as I expected! My son was a able to purchase a newer model, with more options, and fewer miles, and stay within his allotted budget. Roosevelt, was very helpful, with my son's purchase, never did he try to up sell him to a bigger payment, he just respected my sons wishes and showed him what he could provide within his budget. Thank you Roosevelt for making my son's 1st purchase, on his own, such a pleasurable experience for him. That is all he could talk about at dinner, how they respected his budget, helped him selecting a car within that budget, and in general just a pleasurable place to do business. My hat is off to you Andrew and Roosevelt for running a first class operation, Mercedes Benz could take alesson from you guys, how you operate. Rest assured our next purchase will be from Hyundai of St Augustine, thnak you all again in being so helpful to my son!!

A

AlexDumas

Oct 19, 2009

Star icon

I walked into the dealership today with a budget set in my mind and an idea of what that budget could get me. After dealing with Roosevelt for no longer than 20 minutes he got me a payment in my budget with a car that had more options, and a newer year model than I was expecting I could purchase. The whole buying process was extremely easy and smooth, there was no hidden fees or last minute number changes before I signed the contract. Everything about today at Hyundai of St. Augustine was perfect. Roosevelt is a great salesperson!Recap: I got a great car, for a great price with an extremly friendly,helpful and knowledgeable salesman.

E

ebaileymershon

Oct 17, 2009

Star icon

Have been buying cars for over 40 years. This was the most pleasaant straighforward experience in all those years. Was prepared for that unexpecdted BS line and it never came.No dissing the other guys, the trade in, useless high priced dealer add ons, pressure to buy exteneded warranties, price is only good today.......Highly recommend if Hyundai has a car that fits your requirements.

H

homephone

Oct 15, 2009

Star icon

I called the dealership from out of state and I spoke to Andrew Difeo,General Manager.I was looking to sell a relatives car and to get some idea of how much the car was worth or if they might be interested in buying the car. At first they said they were not interested but gave me more than enough info on how to sell the car. He helped me and went above and way beyond what you would expect from a dealer. He was a very professional gentlemen and runs a dealership that gives a whole new perspective of what you expect when you walk into a dealership. They treat people with respect! I would highly recommend a visit to their dealership.

JP

joseph popowick

Sep 29, 2009

Star icon

this dealer ship, hyundai of st.augustine, is the best i have experienced in buying a new car (2009 hyundia senta fe se)and i have bought many cars.the salesman RICHARD ROBERTS IS THE BEST. he knows his job no sales pressure and just a very nice very pleasant person. it took some time but we worked out a deal. the car was for my wife,and she loves it. she met r. roberts when we pick up the car. she feels the same as i do about him. i will buy again from this dealer and will deal with richard. all the people i delt with were terrific. two days later i returned to buy accessories. part manager, gary finn, he too knows his job. and when i need servic on my new car i expect the same overall experience. and a big thanks to jimmy feliciano s.m. thanks joe and marge from palm coast fl

D

DianeRHills

Sep 29, 2009

Star icon

I walked into the dealership just to look at the new cars and told them if they could make me an offer that was reasonable I would walk out with a new car. Within 20 minutes they gave me an awesome deal and they were very straight forward through the whole process. I am a person that dredges walking into an auto dealership as they always use high pressure sales approach. No one at Hyundai Auto did this. I will always go to them to purchase any more auto's again just for this reason.Roosevelt Ramsubhag was a very knowledgable person on the autos and very pleasant to talk with. I do appreciate everything that he did for me.Thank you again.Diane Hills

P

Pongodog

Sep 29, 2009

Star icon

I purchased a used 2008 Sonata from this dealership last week. My first visit to any Hyundai dealership was in Orange Park. That dealer would not give me a quote unless I was serious about buying that day. The salesperson also asked me if I would finance through them. Hugh? This was before I even test drove a car. I test drove one but refused to commit to buying from them. A few days later, I visited Hyundai of St. Augustine. Ryne, Jimmy and Wade and were all very helpful. I did not experience the usual high pressure sales tactics. When I visited the dealership for the first time, I looked at what they had on the lot and asked for a bottom line, out the door quote. Surprisingly, I did not get any grief from my request. Ryne was very helpful in trying to help me find a vehicle that met my needs. Jimmy was very helpful in giving me the prices. I then looked at another Hyundai dealership on the Southside. They were also very courteous and helpful but did not have exactly what I wanted. The next day, I decided on a vehicle and went back to close the deal. I noticed a couple of minor parking lot dings on the front passenger door. Jimmy immediately arranged for the dings to be removed. In addition, Jimmy and Ryne put in writing that the dings would be removed without my asking them to do it. A dealer who actually put something in writing besides the sales price? Wow, that alone made a huge impression on me. The closing went without a hitch. Jimmy also happened to serve as the finance guy that day. He was able to get me a better rate than my credit union. During the closing, he did not try to sell me the usual stuff dealers tend to push on you, how refreshing, He knew I did not want to spend anymore money. Due a medical situation in my family, Jmmy and Ryne arranged to have the car delivered to my home in Fruit Cove two days later. The dings on the door were removed, and the car was delivered on time. Thanks guys!

K

klang66

Sep 23, 2009

Star icon

The first time we went into Hyundai of St. Augustine, there were lots of people bustling around, but Joe Lando spotted us rather quickly and asked to help us. He was super friendly and accommodating, showing us lots of cars and taking us out for a test drive. He was NOT pushy in the least, especially when we said we needed to shop some more. We came back a few weeks later, asked for Joe and he stepped up and made for a wonderful car-shopping experience. We do feel like part of their family!!

D

dahopkins1

Sep 21, 2009

Star icon

My husband and I can honestly say, after purchasing many vehicles over the span of our lifetime, this was the purchase that was the easiest, friendliest, and the most on-the-mark that we WILL be back to purchase our next vehicle in the future. We left very happy and saying to each other "that was easy". This is the place to go to for hassle-free, no gimmicks, no pressure vehicle shopping. It was a pleasure to do business with Hyundai of St. Augustine and all the employees there. Our new Sante Fe SE is fantastic to drive and it is so pretty all dolled up. From headlights to tailgate it sparkled as we drove it off the lot. The total time it took from walk-in to drive off was all of 2 hours. Kudos to all of you. Thank you.

S

seabury

Sep 12, 2009

Star icon

Buying a car is not one of my favorite things to do, but Roosevelt and Jimmy certainly made it pleasant. They were both very helpful and knowledgable. It was really nice to work with such professionals. There was no pressure and no sales pitch. I will definitely recommend your dealership to my family and friends. I'll be back for my next car.

S

scooter713

Sep 5, 2009

Star icon

Let's be honest, buying any new vehicle is not most people's idea of a good time.However, I can't say enough nice things about how I was treated at Hyundai of St. Augustine. Joe is very friendly and never pushy, he made me feel comfortable with the whole process of buying a new vehicle. The rest of the staff that I dealt with where also very friendly and respectful.It took a while for us to find the right price - money is hard to come by after all, but Hyundai of St. Augustine (and Joe) where right there to work with me until we all were happy with our 'deal'.I love my car - it is a beautiful ride. I'll be visiting the dealership soon for a bit of maintenance, after that I'll have a better idea how to rate the service - but so far, the sale and the staff have been great.

C

campbell_linda

Aug 21, 2009

Star icon

This dealership is, by far, the best I have ever experienced in auto sales. We felt like we were dealing with REAL PEOPLE, not sleezy ones who pounced on you and ACTED friendly only to get what THEY wanted - your money...and as much of it as they could! I have been in sales and conducted sales training. This dealership is a model in customer service. My husband and I saw and drove the Azera and knew that this was the car we wanted. We did our research, knew what our trade-in was worth and what a fair price would be for the 2007 Azera. Although we found the color we wanted at another dealership we didn't get a good feeling about the car OR the dealership and decided to go with St. Augustine Hyundai because we believed that we would be treated the way customers SHOULD be treated. Randy always followed up promptly, yet was never pushy. He let US make the decisions and facilitated the process with integrity (INTEGRITY? A word rarely used in the car business!) We told him what it would take to get our business and he did the most he could for us. The car was immaculate and drove like a dream! That weekend I went on a business trip and put on 1,200 miles. That was a good test. When I returned I called service with a minor problem and it was fixed promptly. Everyone at this dealership truly SERVES the customer. My husband and I have already picked out our new car when we trade this one in. At this point, there is no other dealership where we would buy our next car. Randy doesn't "toot his own horn" but I will. Job well done Randy!!

C

carole33446

Aug 20, 2009

Star icon

I live in Delray Beach. Last month I shopped for a Sonata Ltd & they had best deal. I got the Sonata Ltd. Yesterday I replaced my other car w/ Genesis & got a much better deal than King Hyundai or Delray Hyundai or Lehman Hyundai. I traveled 200 miles which was a nuisance, but was worth it.

E

ejmac

Aug 16, 2009

Star icon

Absolutely the best new vehicle purchase I have ever had. No pressure, just plenty of information and pleasant customer service. My wife and I told Roosevelt, our salesperson, we were going to shop around and left without any typical sales pitch as we got close to the door. Returned the same day and bought a genesis coupe (love it). Hats off and thanks to Roosevelt and all the staff that assisted in the sale. A week after I received the car we realized we left something in our trade-in. We called Roosevelt to see if they still had the old car. He found the item we left behind and personally went out of his way to deliver this to our home (25 miles away) that evening.Great experience!!

K

kcpod

Aug 11, 2009

Star icon

I am searching all local dealerships for a vehicle for our college-bound daughter. Ryne was very informative, and helpful with all my questions and concerns. I said I would be making a decision within the week and there was no "sign right now for the best deal" from Ryne and manager Jimmy, which I experienced from other dealers. Both gentlemen told me when I did return, they would give me the best deal. Not only does the product have a good rating, but the sales staff does also!

D

david383

Aug 6, 2009

Star icon

It was a great experience from start to finish.I purchased a 2009 Santa Fe and got the car I wanted. A Hyundai dealer in Jacksonville and Orange Park would not try to get a car for me. It was my wifes 1st car and ordered it as she wanted and got t from the port fast. Terrific job to all there.

J

Juan&Kuki

Aug 2, 2009

Star icon

We just did purchase Hyundai Azera 2 days ago. The experience was very pleasant the sales department was terrific, Wade, Jimmy, Jason and Joe Lando III being #1. I can't way to go back and buy another car (Genesis this time) from Joe and the dealership,I know they are new in town but they do have the perfect balance (sales and service)to last for a long time. Thanks Joe.

J

jennifergovecooper

Jul 31, 2009

Star icon

We absolutely loved working with Ryne! It was the easiest car buying experience I've ever had. There was no pressure and no haggling. He gave us the best price that he could and we were able to leave with a car that we love! He never once pressured us to go a bit higher in our payments like other dealers had tried to do and he never tried to sell us something that we didn't need. I would definitely buy a car from him again.

R

rdeyo

Jul 29, 2009

Star icon

This was an excellent car buying experience from beginning to end. The people at Hyundai of St. Augustine definitely put customer service and satisfaction at the top of their priority list. Ryan was a friendly, relaxed, informative, no-pressure salesman; Jimmy, who closed our purchase, was equally friendly, and even beat the finanace rate we'd secured through our credit union. They even kept the dealership open late for us to complete our purchase. When I had to bring the car back just two days later for a clutch problem, our service consultant Kirk was prompt to assist me, and thoroughly researched the issue to determine the cause of the problem. Every employee I encountered while waiting in the service lounge made a point of saying hello and asking if I needed anything. The service manager Joe introduced himself, and assured me that they would correct the problem. Finally, they provided me with a quality loaner while repairing my vehicle. We have been told repeatedly by those we've encountered so far that they are glad we chose Hyundai of St. Augustine to make our vehicle purchase. I'm glad, too, and I look forward to continuing my relationship with Hyundai of St. Augustine!

J

j.rolick

Jul 24, 2009

Star icon

Excellent Dealership! My wife and I visit the area on an annual basis but plan to live here in the distant future. We both drive new Hyundai vehicles and can rely on everyone at this dealership. My wife has contacted them for strange brake "noises" and I had a nail in one of my tires due to travel. Summer servicing appointments are fast and very reasonable. They always check for updates on our vehicles and inspect everything so we are prepared for travel back north. This dealership ALWAYS treats each instance as a priority. I have corresponded with Ryne M. who is in charge of internet sales. He also has been very personable and up to date with mailings. Pricing appears to be very fair and we look forward to a long partnership!

C

CarolPomeroy

Jul 23, 2009

Star icon

After looking at many cars, we went to Hyundai of St. Augustine. Several friends had recommended Hyundai, and we found them to be very helpful,courteous,and understanding of our needs. They did not try to push us into something beyond our budget. Doug was thoughtful in keeping our intrest at heart. He was very professional and patient with us. The day after our purchase, he called to check on us and told us to come in any time we had a need or question. We have already had opportunity to recommend this dealership and will continue to do so.

B

babynap

Jul 22, 2009

Star icon

Eddy was extremely friendly and knowledgeable. He gave us a really good deal and kept us entertained during all the paperwork. He even sent a thank you card for buying a car from him. I would recommend him to everyone! He definitely gave an awesome, memorable experience.

T

The_Big_Dog

Jul 20, 2009

Star icon

I came to Hyundai of St. Augustine to purchase a used vehicle that unfortunately had some issues that nobody could anticipate. That is the risk you take with an older vehicle. I worked with Joe Lando and Roosevelt and eventually Jason as well. They took on a very unified team approach to make sure my family was well cared for. Roosevelt even drove to my house to pick up a loaner car they had given me so I did not have to go back up to St. Augustine. They went over and above any obligation or expectation that I would have expected of them. In the end they put me in a better vehicle, A KIA Sedona minivan(Hyundai), that has brought a ton of happiness to my family. I have always thought the car buying process was one of the most unenjoyable events of my adult life. I can honestly say the guys up at Hyundai of St. Augustine have definitely changed the way I look at car dealers. They are a great bunch of guys who really do what it takes to make sure the customer leaves knowing they were well cared for.

D

dawn68

Jul 16, 2009

Star icon

Roosevelt made our purchase absolutely pain free with his exceptional customer service and attention to detail. I would highly recommend working with him and this dealership if you are interested in not waiting around, getting a good deal and being dealt with in a honest and caring manner.

E

Eleanor

Jul 15, 2009

Star icon

We found dealing with Mr. Lando an extremely pleasant experience, as well as with the financial manager. He was informative, knew the car well, and was gracious and helpful, and at no time pressuring us. The trade in for our previous car was relatively reasonable, and we worked out a price on the Hyumdai fairly well. I wqould definitely recommend this dealership to a friend, and was especially impressed with Mr. Lando.

H

hornerarmy

Jul 12, 2009

Star icon

Rosie was persistent, personable, professional, and competent from start-to-finish. He understood our requirements, found a car that met the requirements, took the time to drive the car to our home and show it to us, and then closed the deal. A+ service -- and that is not an exaggeration. I'll purchase a car from him again. Sincerelely, Donald H. Horner, Jr.

S

sgumm

Jul 7, 2009

Star icon

I traded in my old Tiberon for a newer year Tiberon. The salesman, Eddie Hackney was great. I had a minor problem with the sunroof and Eddie was right on it. I even received a loaner car until mine was repaired. The customer service is great. I would highly recommend this dealership to everyone.

GG

Gville gator

Jul 6, 2009

Star icon

While I have a few car buying horror stories to tell, I am very pleased to say this will not be one of them. My wife and I traveled from Gainesville, FL to Hyndai of St. Augustine which is an hour and a half drive because of my conversation with their salesman Ryan Mallery. Our salesman Ryne picked the correct car for us to test drive, which for us was the 3.8 Genesis, We didn't have to trudge around in the Florida heat to view their entire inventory because Ryan drove the vehicle to the shaded outside showroom for us to inspect. The test drive with Ryan was a good experience, he was very knowledgeable about the vehicle and really bent backwards to serve us. Jimmy Feliciano was the most polite and friendliest Manager I have ever met. Excellent Service, everyone in the dealership from the salespersons to service manager introduced themselves and made us feel special.We would recommend to anyone Hyundai of St. Augustine.

K

Kia

Jul 4, 2009

Star icon

I recommend this dealership and Eddy Hackney because as a woman shopping alone, I did not feel pressured or uncomfortable at any time. Eddy was very welcoming, knowledgeable, fair with the trade in value of my existing vehicle, answered all my questions, and put me at ease during the buying process. He fed me snacks while I waited and had my vehicle cleaned, waxed, beautiful and ready to take home. The rest of the staff were also very friendly and the dealership was bright and clean. I feel like I am a valued customer for life and will refer other customers to this dealership in the future.

R

rabo1949

Jun 29, 2009

Star icon

My wife and I visited this dealership this morning to get info on a lease we have with Hyundai. We were given answers to all our questions we asked, at no time were asked about buying a new car. After we had our answers we talked our sales person (Kenny "G") to look at SantaFe's... we were taken to them and my wife found one, we took it out for a test ride and were very happy with the SUV. Then we talked to Jimmy about financing it, we got what we wanted for a monthly payment. At this writing we have not had to deal with the service department, but I will write a review when I do.

L

lucicf

Jun 28, 2009

Star icon

I came into the dealership to get my car service. I was able to set my appointment to my schedule, in fact it was set for the same day I called, which it needed. Everyone was very friendly and helpful, and let me know the status of my car as it was being worked on. I enjoyed my experience and have gone back since to have a warranty item taking care of.While my car was being serviced I entertained the idea of trading in my car for a new one and met Joe Lando. Joe is a remarkable team member. He is knowledgeable, answered all my questions, gave me a few options, matched me with the perfect car and deal for ME, all while being quite professional and friendly. At the end I decided to hold off, but will most certainly go back and purchase my new car from Joe Lando. Thanks Great Job!

G

gsting

Jun 28, 2009

Star icon

We came into this dealer about a month ago and purchased an Elantra for our oldest son in college. (It was cheaper total cost of ownership than used!) That experience was so great that we came in to look at a Santa Fe. The service was terrific and we bought our second Hyundai this year. Great people that didn't mess around and play games. They offered an extremely competitive price and provided the best value for the money. When my wife's Camry is ready to retire, we will undoubtedly be back to look at the new V8 Genesis sedan. Thanks for the great buying experience.The Sting Family, St. Augustine, FL

M

matczakg

Jun 27, 2009

Star icon

8 other dealerships were high pressure and unethical. They lied about stock, features, and price.At Hyundai St. Austine, price was right.Had interior/exterior color in stock.No pressure, quick & friendly & knowledgeable.Explained features of new car well.Encouraged test drives of different vehicles.Made process easy, not a hassle.No buyer remorse.

DP

david peters

Jun 24, 2009

Star icon

Hi: For the first time in my life; I was pleasantly surprised to find that buying a car could be a good experience not bad..From the selection , testing & financing alfl went better than I thought it would. Got a great deal on the sante fe ,and Iam morethan pleased ..Would recommend to anyone St.Augustine HYUNDAI.Excellent Service from Excellent People ::they mean it. Dave Peters & son Bunnell,Fl.

N

netsyn

Jun 20, 2009

Star icon

I have been buying cars for 50 years and I can honestly say this was the best car purchasing experience I've ever had . I was attracted to the Hyundai St Augustine WEB site because they didn't require a phone number contact like most dealerships do. I didn't want to be phone harassed and began my email correspondence with salesman Roosevelt Ramsubhag. After several email exchanges we arrived at a price and I was asked if it would be permissible for Roosevelt to call me. I agreed and a confirmation on the terms and price were verbally exchanged. I drove across state to pick up the vehicle. Upon arriving, me and my wife were warmly greeted by Roosevelt. His welcome felt sincere and we were even more impressed how he handled our transaction. Bottom line is we never felt pressured to purchase additional services or products. There were no surprises in the terms and prices we had exchanged over the phone and internet. Because of my vehicle color requirements, Roosevelt had coordinated bringing up the Genesis V8 with tech package from the Cocoa beach Hyundai dealership. He took us through the elaborate details of the vehicle and spent at least an hour showing us all the operational considerations that go with a vehicle of this type. We met with the financial director (Jason Parsons)to close the deal which turned out to be a very good experience as well. He never hinted at trying to sell us the old standards like undercoating,extra protection etc. The total experiences were not only painless but truly gratifying. My only regret is I don't live close enough to have my Genesis serviced by their shop. I can hardly wait until I need another vehicle because I know I will be treated with care and respect from Hyundai of St Augustine.

T

travistabor

Jun 9, 2009

Star icon

I cannot say enough superlatives about the dealership from the General Manager, their sales personnel and especially their service. Every time I have contact, it's one good experience after the next. First class outfit from top down!Travis Tabor

A

ashwinaru

Jun 3, 2009

Star icon

Bought a 3.8 V6 Genesis Tech Pkg. I was in contact with Ryne and Andrew on email only all through the process and they answered each and every question I had and responses were very quick. There was no pressure to buy. I kept communicating with them for almost over a month and it was always email only. They gave me good proper answers to all my qeuestions and even sent me photos that I asked them to take and send me. When it came to price, i asked for all inclusive price and they gave me a very neat break down of dealer fee and tax tag title etc with an out the door price. I was happy to see no hidden costs. At no point did they attempt to call me or ask for my phone number as I did everything though email only. i drove up from Orlando and they had the car in the front porch waiting for me fully fueled up, I test drove it and then gave them the parts I wanted changed (Genesis front, rear and steering badges and wheel badges). They did it right there in front of me and made sure they took care and protection not to scratch or damage anything. I was happy with that. Took it back washed and waxed it (watched over it as well) and had it ready. Only then did we go to sign papers and they also got me a better rate than my bank. Process was smooth, no hasstle or haggle. All paperwork was done error free and systematically. I was given a copy of all the documents and I asked for a few other copies and they willingly gave copies of all documents I asked for (even reference documents). They offered to drive back my car to Orlando as I drove up to St Augustine from Orlando. Though they could not get a driver the same evening, they got it back to me the next afternoon which made me happy. Overall a great experience and will definetly buy from them.

D

Diperky

Jun 3, 2009

Star icon

All the the guys at the dealer we friendly, helpful and wonderful. They all took their time to make sure we were satisfied and were not pushy. I will only buy cars from them from now on after 30 years of buying cars this was the best experience I have ever had with a car dealer.

M

misspiggy

Jun 3, 2009

Star icon

Kirk greeted us immediately upon our arrival for routine service. We waited for the service to be performed and it was done in a timely, friendly, and professional manner. A part had to be ordered so we took it back to have that part replaced and Kirk kept us up to date on the progress as we waited for the work to be done.

J

JPSMOM95

Jun 2, 2009

Star icon

I spoke with this salesman over the phone several times and then flew from New York to purchase a vehicle. Upon my arrival, the salesman had one of each of the models I was interested in, waiting for me to look at. I test drove the car and decided to purchase the vehicle. He showed me all the colors available, explained all the features in the car and there was no pressure at any point during the sale. He was more than accomodating for my specific needs and more than willing to help with after the sale servicing of the vehicle. During my sales experience, I also met the sales manager and owner of the dealership, both of whom were also more than helpful. I cannot say enough about the attention and assistance I experienced in this purchase. Although I was purchasing this vehicle for someone who lives in Florida, while I reside in New York. I have to admit, if I need to purchase a vehicle for myself in the future, it will be from this dealership in Florida and I'll drive the car home to New York. I have never had such a pleasant experience when purchasing a car!

S

stephenswenson

May 31, 2009

Star icon

Outstanding experience in all respects. Eddy Hackney, our sales rep was a superb saleman and certainly knows what both customer focus and satisfaction is all about! Moreover, the positive attitude and customer focus exhibited by the entire staff, including Manager Jimmy Feliciano and General Manager Andrew DiFeo was amazing. This is no ordinary sales staff--just a fabulous and smooth transaction. I'll be recommending friends and family to Hyundai of St. Augustine and I'll be back for my next vehicle. I'm a delighted customer and your dealorship exceeded my expections by a ton. Thank-you!Steve Swenson

SS

Sue Snider

May 31, 2009

Star icon

We have been buying new cars for over 35 years and this was the best overall experience we have had with a new car dealership. Ryne was friendly, knowledgeable of the car we were interested in purchasing (Genesis) and made the sale a pleasant experience.

SA

St. Auggie

May 28, 2009

Star icon

I was pleasantly surprised when I started to deal with the salesman. At most places there is a hard-pitched sell but with Mr. Lando, his presentation was superb. The entire dealership was professionaly run, from the lot boy who got my gas to the owner, Mr. DeFeo who greeted me after the sale. This business is highly rated and I can see why. They have it all together!!

MA

MaryLea and Ron

May 28, 2009

Star icon

The first time my husband and I visited the dealership I had done my homework and knew the Hyundai Sonata was highly rated for safety. I explained to Eddy we wanted to see what he had on the lot but were not buying that day, and also did not want to be bothered. We'd be back at some point. Eddy showed us a few cars on the lot and encouraged us to test drive, but we had no time. Knowing we didn't want to be bothered, he didn't. But he did send a "thank you" note for our stopping in, a touch I appreciated. After a couple of weeks of thinking about one of the cars we'd seen, we decided to go back, took the test drive, and bought the car. We're happy with the car, the way we were treated, and the professionalism of the personnel.

P

popopz

May 28, 2009

Star icon

Purchased a new vehicle for my wife, found personel to be friendly and knowledgeable. Gentlemen remained in touch with out pushing. We wanted a certain car and color, which they took the time to find ,without the promise of a sale. I hope the service turns out to be as good as the sale. I'll let you know!!!

B

beemerdude

May 27, 2009

Star icon

Andrew and Roosevelt made the buying experience pleasurable. Customer satisfaction is their biggest concern (of course they have to make money too!), but without haggling, they offered the best deal on a new Genesis Coupe by far. They went out of their way to provide a positive customer expereince.

L

laurjohn

May 21, 2009

Star icon

What a wonderful experience this was for me! I bought a 2008 Kia Rondo from this dealer and got straight-forward, no hassle, friendly service. I had to buy this vehicle on my own since my husband works out of town and was a bit nervous about the whole process. From my first day on the lot, Roosevelt eased my fears and gave me honest, helpful and considerate advice as to which car would work best within my budget and driving needs. This dealer worked very hard to get me the EXACT car I wanted. Remarkable. Jimmy worked with me on getting a great deal on my trade-in and giving me the lowest price available on my Rondo (believe me...I compared prices ALL over town and they continued to be the LOWEST!) I wouldn't buy a car anywhere else (^_^)-Lauren English

J

johnsonem

May 20, 2009

Star icon

After more than 25 years of buying / leasing new cars, I know that I will never go to another dealer. The deal was done with respect, every step was up front, and we have never felt more valued as a customer. Other dealers, even others that we visited the day we purchased our new Santa Fe gave us the feeling like we were 'fresh meat' as we walked in the door, but not here. I would highly recommend this dealer and Joe in particular. They made our buying experience pleasurable, this is the kind of place I would take my Mom to if she was in the market for a car.

G

geightor

May 19, 2009

Star icon

Overall, an excellent buying experience. The price was as quoted online, no running back and forth between sales person and sales manager, and there was no pressure to purchase additional services or products. All paperwork was completed and I was out the door in less that two hours. Everyone I came into contact with was very courteous and professional. I would definitely recommend this dealership to anyone thinking about purchasing a Hyundai.

B

bama3kat

May 16, 2009

Star icon

Terrific, no hassle, very informative and knowledgeable. Our best outing searching for a used car - ever. We would recommend the sales staff here to anyone looking for a used vehicle at a competitive price. We really appreciated how they let us take our time and walk out without pressuring us to purchase a vehicle that same day.

A

ashleynovak

May 12, 2009

Star icon

I was able to set my appointment to my schedule, my car was taking right in and worked on. Everyone was very friendly and helpful, and let me know the status of my car as it was being worked on. I enjoyed my experience and have gone back since to have a warranty item taking care of.

CF

Carolyn Fisher

May 11, 2009

Star icon

I initially emailed and talked with Ryne before I went into the dealership. He emailed me quotes for new Accents and was not pushy. He was very low key and professional. When I finally went into the dealership I talked with Richard. He also was willing to be flexible and worked with me to accommodate all my needs in a new car. He made it work for me so I could purchase a new car and stuck by the figures Ryne had quoted me. I was very happy when I left.

P

pinketysue

May 4, 2009

Star icon

I live right up the street from several dealerships, just graduated college and received a gift from family up north to help me buy a new (used) car. I had gone to several dealerships with my price range and my needs and most had little or nothing to offer. I had collected cards from many of them, but didn't really intend to go back to most of them. I managed to find a day where my parents and I could look around together (the Mazda I was driving at the time was in their name, but they wanted to trade it to help me defray the cost and thus had to be there when I bought my car) and the first stop we made was Hyundai of St. Augustine. It was my mom's idea, they had actually bought the Mazda I was driving from that very location ten years ago when it was owned by Coggin, and it looked like the Hyundai place had a few used cars on the lot. So we went and met with Eddie who very quickly moved us over to a 2005 Hyundai Elantra. I'll admit the mileage, at 75,000 was a bit higher than I wanted, but I didn't know too much about Hyundai in general, so I figured I'd give Eddie the chance to explain why I should get one, and a used one, at that. I heard what he had to say, and then did some investigative work on my own through the phone (I'm a bit skeptical with salesmen regardless of what I'm buying) and everything Eddie said checked out. He gave me a great price, trading my ten-year-old Mazda for 700 even with no AC and uber high-mileage. At the end of it all, $6450 got me the perfect post-graduate car. I'm headed back in tomorrow to get touch-ups and replace the hub-caps for me. They fixed everything I asked them to, or are going to, all included, and offered me employee price on a cd-player since the Elantra only has casette. Overall a good experience, much simpler than I expected, and the people at Hyundai of St. Augustine were all very nice and very helpful. I've already suggested some of my friends go there!

N

NancyLL

May 3, 2009

Star icon

I found this dealer on the Internet. We were interested in the Genesis and requested some information online. That same day, I was contacted by the Dealership. I spoke to Andrew, the owner, for quite some time. He was helpful, sharing his experience and addressing all the questions I had. We decided to visit the showroom that day. It was refreshing to visit a "no-pressure" car dealer. We drove the car and looked at a variety of colors and interiors. We told them we were going on vacation the next day - they said they would keep an eye out for the color we were looking for. (Rosey even drove us home as a special favor!) While on vacation, we decided what package we wanted. We called to let them know and they had just received that very car! Without any signatures, they held the car for us until we returned.When we leased the car, they spent a lot of time, explaining the cars features to us. Even though we had visited the showroom only a couple of times, Andrew, Jimmy and Roosevelt knew us by name, and made us feel very welcome. At the time of purchase, we did not have all of our accessories, but those arrived in a timely manner along with our license plate - saving us a trip!! They installed everything quickly and Roosevelt spent even more time with me discussing the car and its features. If you want buying a car to be a positive experience, you should consider Hyundai of St. Augustine. And I can't say how happy we are with our Genesis! It is a luxury car at a value price - a smart way to have the creature comforts and performance you want without an outrageously high monthly payment. Tell Rosey that Nancy sent you!!!

M

mccooklw

May 1, 2009

Star icon

Wow! What a pleasant surprise. We had looked at several other dealerships without success. Originally we ruled out Hyundai of St. Augustine because we thought it was too far. After contacting our credit union car finder program, we were put in contact with this dealership. I spoke first with Wade Wahy who took information about what we were looking for and explaining how he would find the car and what he would do to be sure we had what we wanted at the price we discussed. He connected me with Eddie Hackney and I scheduled an appointment. Eddie called me on the way down to make sure I was not having any difficulty. When I arrived, the car was waiting for me and Eddie went over every detail of every inch of the car before the test drive. I knew immediately that he and Wade had listened to me and had selected the right car the first time. Jason is the paperwork guy and was very personable and precise. Every detail of the deal was exactly as explained over the phone (no "opps, I forgot to add that and now it will be more"). The entire experience was a pleasure right down to the detail of the delivery of the vehicle.Hyundai has won loyal customers in us. Believe me, we talk and we will talk positively about this experience for a long time.

R

rebeccawelch

Apr 30, 2009

Star icon

I bought a brand-new Hyundai Sonata on Saturday, the 18th of May. Roosevelt(Rosie) was the Sales Representative I worked with. He is extremely personable, professional, and works hard to ensure that his customers are comfortable with their buying experience. What most impresses me about our experience with Rosie is that he replied to any questions I asked with honest, straight-forward answers. For example, when I wanted to know the price of a Sonata GLS and a Sonata SE, he gave me their discounted price, the dealer fees, and taxes, and a grand total that I could expect to pay going out the door. No games, no shady, veiled answers at all. He also even offered from the beginning to deliver a car to me if he did not have a color and style I liked once I visited the dealership. (I live in Fernandina Beach, a good hour's drive from St. Augustine). Another thing about Rosie that I really appreciated was the fact that he responded to my e-mails and phone calls in a very timely manner.Our buying experience was pleasurable, which is something I never thought I'd say about the process of purchasing a car. We were in the door at 10 am, and on our way home in my brand-new car by 1:30 pm. We have a 6 month old daughter, so you can imagine how much we appreciate the expeditious nature of the entire process. I even got more for my trade (a 2000 Saturn SL) than I expected to from the value predicted by Kelley Blue Book. I absolutely recommend that anyone looking to buy or lease a car make a trip to Hyundai of St. Augustine. It's worth the drive!

S

smolicg

Apr 29, 2009

Star icon

There are two people I would like to commend. First the manager Kirk Guillotte who when I called him to tell him my car would not shift out of drive, he walked me through how to use the shift release button and told me if it happens again to bring the car in. Within 5 minutes of speaking with him it happened again, but this time thanks to Kirk I was able to release it and drive directly to the Hyundai of St. Augustine service department. Kirk treated me with a great deal of respect. He was concerned and did not treat me like a 65 year old woman who who doesn't know what she is talking about. After a while William Jennings (the other person I would like to commend) came out and said it seems to be working now. They could not understand why it did not work before, but if it ain't broke don't fix it. 8 days later the very same thing happened. This time I was in my garage when it would not go out of gear. I called and was told to come in. When I did they assured me that this time they would not release the car to me until they found out what was causing this problem. True to their word, William found the problem and fixed it. I have had no trouble with the car since and feel confident that if I ever do have a problem these two gentlemen will back me up. Thank you, Gwen Smolik

T

tkopa

Apr 17, 2009

Star icon

My wife's daughter was driving an old car, having just finished college and before full time employment. The car was leaving her stranded on the side of the highway overheating and needed towed more than once. This was unacceptable.I told her to come home and we would fix the situation. I visited Andrew and explained the situation before she came in. We reviewed the used cars and her financial situation. She placed an online credit application and Sunday we all went down. Everyone was there to greet us. While Ryne and Kristen and mom test drove cars, Andrew and I investigated purchase options. Although having good credit, she technically didn't have a job which caused some issues.Andrew took Monday and networked seeing what could be done and emailed me progress. Andrew has a strong sense of core values and honesty that I just let him run with it. In the end, the best option from a safety and price opportunity was a new Elantra that I backed the loan for. He didn't push me that way, he just presented the options. Kristen was thrilled, naturally, mom was releived and Andrew and I knew we had done the right thing. I short, I trust this dealership to bring my family to and work out the situation with. They are the only place I consider going to.

KL

Karl Lape

Apr 15, 2009

Star icon

We live 90 miles away and we did the deal over the phone in less than 5 min. We purchased a 2008 Hyundai Azera.Then the salesman called and said he could deliver the car to us that day.(Which he did) The car was spotless, the sales person was very knowledgeable and friendly. We completed the paper work in our house and he drove our trade in 90 miles back to St Augistine.Absolutely the most trouble free and hassle free vehicle purchase I have ever made.I would definetly trade there again and recommend anyone that wants to buy a car and get a great price from from friendly hassle free people go to St Augistine Hyundai.

B

blasterguam

Apr 10, 2009

Star icon

Great price, great buying experience. I can honestly say this has been the first car I've bought that hasn't been a painful experience. Usually getting a new car is about as rewarding as getting teeth pulled at the dentist, but this was the best buying experience I've ever had. Kudos to Ryne and Andrew for making Hyundai of St. Augustine a great dealership.

W

wenjen

Apr 7, 2009

Star icon

Over all experience has been exceptional. Eddy was very knowledgeable about the product and was able to answer all my questions. He was very helpful in arranging service and introducing me to others in the company. Joe came out to my house to program the garage door opener which I was never able to get done with my Toyota. I will most assuredly recommend this dealership to others.

C

chayde

Apr 6, 2009

Star icon

From the time I logged onto their web site and started my internet purchase process, through the final purchase of my Santa Fe and now to the service of my vehicle; this dealership and all who work there have been nothing but very helpful and friendly. I would definitely recommend this dealership to anyone wishing to purchase a Hyundai or have their Hyundai serviced.

S

sirhc1234

Apr 1, 2009

Star icon

My husband and I bought a 2008 Azera yesterday. We had Bruce Lammert our Auto Advisors with us and the visit was such a pleasant experience that we shall do business again with you. Eddy Hackney our salesman did a great job he really knew the car. Thanks

A

AWMjax

Mar 23, 2009

Star icon

After initially experiencing a problem with respect to vehicle availability, the general manager, Andrew Difeo, stepped in and provided exceptional customer service and attention. Although we did not go forward with a purchase, I can recommend this dealership knowing that top management will take whatever reasonable steps are necessary to solve problems and obtain customer satisfaction. Thank you, Andrew, for your prompt response and professionalism.

P

portvath

Mar 22, 2009

Star icon

We were in the market for a used vehicle so the first dealership I went to was Hyundai of St. Augustine as I'm a local resident. I found a vehicle that I liked, but being that it has been 7 years since I purchased a car, I decided to shop around. After 3 days of intense looking and speaking with the typical "greasy car salesman", we decided to go back to Hyundai of St. Augustine. Eddy and his finance manager stayed after hours to ensure we got the deal we wanted. I can honestly say we were treated like family. What a refreshing feeling!! Eddy knew more about the Hyundai Sante Fe than anyone I spoke with at other dealerships. He was the consumate professional. Thank you so much for actually making this car buying experience an enjoyable one!

G

glarson

Feb 19, 2009

Star icon

Eddy Hackney was the difference. We really weren't interested in the Hyundai product until after leaving the Toyota dealer next door and stopping at the Hyundai dealership across the street. Eddy was the epitomy of the professional when he, without undo pressure, pointed out to us the qualities and advantages (warranty package etc.) of owning a Hyundai. So guess what? we bought one!!! Lets hope we are happy campers.Gary & Rita Larson

W

WPhilcox

Feb 19, 2009

Star icon

My husband, an engineer by training who is typically a very tough customer as he understands cars and their systems, was very impressed with Roseval's product knowledge and demeanor. We were equally impressed by Andrew DiFeo, the general manager, who made a point of greeting us and engaging my young son, who was very excited to be part of the process of selecting our new car. We also appreciated meeting Marco, who detailed the car to perfection. Everyone we met was knowledgeable and understated, never pushy.

J

jabel

Feb 6, 2009

Star icon

We had a really good experience with St.Augustine Hyundai and would recommend them to others! We couldn't decide on a Santa Fe or a Sonata, so we visited the dealership several times for test drives. Randy helped us each time,and took time with us and had lots of patience!He never pressured us, like at some dealerships we had experienced. When we finally made our decision on the Santa Fe,we dealt with Ryne, the internet manager and Andrew,the general manager, through the internet.This saved us time and we were very pleased with the deal that we got, and how competitive their pricing was. When we got to the dealership,Ryne was waiting outside to greet us, and had all of the paperwork completed before we came in. He helped us through the whole transaction, which was very quick. Andrew was also waiting to greet us, and from talking to him we were able to see that he really takes pride in his business, and wants to put the customer first! Everyone we dealt with was so friendly, helpful,and low pressure at this dealership that we are looking forward to bringing our car back for service, so we can say hello to them again. How often can you say that about a car buying experience!!

L

LSmnavarro

Feb 5, 2009

Star icon

We were looking to downsize from 2 cars to one. Eddy greeted us with a great attitude and to satisfy both my husband and I. We explained to him what our needs were and he became very responsive to all of them. He made the long wait and the trip from Jacksonville worth every penny. The employees were friendly, courtesy and respectful. We received great service, a quality vehicle at a great price that was within our budget. Eddy gave his complete attention and did not make us feel like we were just another customer. It was a different experience to other dealerships. If I could rate them a 10, and will receive more business from us in the future. I and my husband would recommend Hyundai of St. Augustine to everyone we encounter seeking to buy a vehicle.

M

MarCal

Feb 4, 2009

Star icon

We were referred by a friend and found the entire purchase experience to be quite satisfactory.Eddy greeted us as we drove up and we introduced ourselves. We were taken into the showroom and introduced to other staff on the premises. Made us feel very welcome. When I had to return two days later I was greeted by name. That means a lot!Thank you

T

tkopa

Jan 31, 2009

Star icon

Andrew has the hutzpa to open his Hyundai dealership across the street from a massive Honda and Toyota dealership. To win at that game, his staff, his inventory, his pricing and his advertising have to be top rate. This is a high quality, high octane dealership that wants a chance to win your business. They won mine. Andrew goes out on a limb and commits hundreds of thousands of dollars to build an inventory of low mileage Hyundai Azera Limited's turned in from sales reps around the country. A $30,000 car with 7,000 miles shows up for $20,000. Not one, but seven to choose from. The situation, the price, the quality of the people all came together to convice me to buy when I was really just shopping around. Stop by and see Andrew or Eddy and see what they can do for you. They might surprise you.

D

dnlhappel

Jan 30, 2009

Star icon

My wife and I were looking for a new car. We have owned many Kias in the last 5 years. We were looking to trade in my wifes 2004 Sorrento. We looked at the optima at family Kia of St augustine, although we have purchased a couple of cars at Family kia, because of a managenent change we did not like how we were treated there. we then Thaught of Hyundai, which happend to be right across the street from Family Kia. When we stopped there we were greeted by a young man named Miles Mclean. He was extremley polite and very knowledgable about all of the cars and their features. He was a pleasure to do business with and I would recomend him to anybody who is shopping for a new car. Then it came to my attention that the sales manager was Jimmy Feleciano whom I have had the pleasure to do business with when he worked at Family Kia. He was able to put together a grest deal for us,just as he has in the past. When I met the service manager i could not beleive that it was Kirk Guiolette who also worked at Family Kia and did an astounding job there as well. Jimmy Felliacio, Miles Mclean & Kirk Gioulette are a great asset to have at Kia of St Augustine And i look forward to many years of working with them. Sincerely Daniel P Happel

L

LyndaB

Jan 29, 2009

Star icon

After almost 30 years dealing with car dealerships I am happy to say this is the first time that we went to a dealership where we felt we had a great experience. From the time Randy first walked up to us to the signing of the contract Randy showed a true interest in our daughter, who was buying the car, and treated her with understanding and respect. Even though we were going as "the parents", to make sure our 26 year old daughter received a good deal, Randy acknowledged our daughter as the buyer and that was very nice to see. The other dealerships really did not pay attention to her but to us because they knew if they did not please us then we would not let her buy a car from them and that was not the way to do business. Randy worked very hard to get her in the car and at no time did he use coercion or used "pretty words" to push her in making a decision. I would recommend Randy to any of my friends and family and we will probably be back when we are ready for a new car. I also wanted to mention and thank the Fiance manager, who I'm sorry to say i did not get his name, for all his hard work in finalizing the contract and getting our daughter in her car. The whole experience with Hyundai of St. Augustine was great and I would drive all the way out there again and again, we live in Jacksonville, just to deal with them. Thanks guys!!!

S

sherryd81963

Jan 27, 2009

Star icon

After having a TERRIBLE experience with Jon Hall Hyuandai in Daytona - we called this dealership and spoke to the manager and he assured us that he would take care of us - which he DID - we have purchased over 20 vehicles in the last 10 years and this was the easiest and most pleasant experience we had and will definately recommend them to all of you! please see my review for Jon Hall Hyandai - I'm the one with the black H-3 and PLEASE DON'T EVER purchase a car there - you will regret just driving in.......

C

chiefawc

Jan 27, 2009

Star icon

After a horrible experience with Hyundai of Orange Park, it was a breath of fresh air to deal with the truly professional people of hyundai of St Augustine, they delevered everything they promissed on time and with a smile. The sales people were vey polite and right to the point, the vehicle was ready for us when we showed up and the whole process of taking delivery took only a couple of hours. It was a delight to work with such professionals who delivered what they said they would, when they said they would and for an unbeatable price. As for Hyundai of Orange park .... STAY AWAY, the tricked me into putting a deposit down to see a vehicle which they said would take 7-10 working days to deliver. This deposit to prove that I was interested ($500) turned out to be a deposit for a customer buy order, which turned out to be in the pile of paperwork they had me sign, but did not provede me a copy of, the vehicle was not delivered and they kept the $500 because they claim they incurred expenses. They are shady and use tactics to make money on vehicles that they don't have... all Iwanted was to test drive a car.Hyundai of ST Augustine...... A++++ Hyundai of Orange Park....... F (STAY AWAY)

H

hgoldin

Jan 24, 2009

Star icon

I have bought & leased cars all my life this is the 1st time the experience was such that I go back just to say hello! The people are friendly and dont mind spending time with me after they know Im not in the market for a can for years to come. This car the Genesis is by far the best Ive driven, and Ive had them all.

M

misspiggy

Jan 18, 2009

Star icon

The entire process went very smoothly. We got a great car for a reasonable price. Every person we had contact with (salesman, owner and sales manager) was very helpful and straightforward. This was the first dealership we went to looking for a Santa Fe. We had planned to go to several other dealerships to check out the cars and prices but after talking to the staff, we bought the car without going anywhere else.

C

cjsmcastle

Jan 9, 2009

Star icon

We visited the dealership to look at a used Santa Fe in order to determine if we wanted to purchase that type of SUV. Richard greated us immediately and listened to what we wanted to achieve. He immediately found a Santa Fe to test drive...one in the year and mileage we requested. We had never driven a Santa Fe so it was nice to be able to test drive immediately. Once we returned, he showed us the entire inventory of used Santa Fe's...there were 5 in stock. He was very informative and pleasant to work with. Richard worked with us on the price and we were able to make the decision to buy the car same day.

R

rnescio

Jan 8, 2009

Star icon

I am so pleased with the purchase of my car. Eddy worked very hard to make sure I got exactly what I was looking for. Andrew, Jimmy and Jason were so nice and informative about their product, it sold me right away. I love my car and I am so glad that I went to that dealership. I feel that not only did I receive the royal treatment, but I got a great deal. I tell everyone I know that this is the dealership to go to for an automobile. I know that the royal treatment and honesty does not end on the day of delivery but will continue with the service maintenance as well.Rae NescioPalm Coast, FL

R

riattin

Jan 2, 2009

Star icon

Was very happy with my overall purchase, negotiation, price, etc. Richard is the type of salesman I like to do business with. He is straight forward and honest with no high pressure typical of many car salesmen. My only complaint is regarding the detailing service to get my vehicle ready. There were stains on the upholstery that weren't entirely removed and most are still visible. There is also a slight 1/4 inch cut in the driver's seat. I haven't had time to stop by yet due to the holidays and the fact that I commute to Jacksonville Mon to Fri., but I would like to get this issue resolved. Thank you,Richard Attinson

T

TheGetter

Dec 22, 2008

Star icon

"Excellent Service From Excellent People"Most dealers today have some sort of slogan or customer mission statement,but do they really live up to it?When St.Augustine Hyundai first opened earlier this year I deceided to give them a try instead of driving to my purchasing dealer in jacksonville for a oil change.First impression was that this dealer was going to give excellent service to its customers and at a fair price.Needless to say,I have never been back to the jacksonville dealer.No need! Because St.Augustine Hyundai does live up to it's motto!!!!!If you own a Hyundai and it needs service. I invite you to give them a try,like me you'll be glad you did.

C

charlotte

Dec 3, 2008

Star icon

HAVING PURCHASED A NEW CAR EVERY YEAR FOR THE PAST 30 YEARS - THIS WAS BY FAR THE BEST EXPERIENCE EVER!! THIS WAS AN INTERNET SALE FOR THE MOST PART - WE SEARCHED FOR THE EXACT COLOR COMBINATION AND OTHER REQUIREMENTS THAT WE WANTED. RHYNE MALLERY GOT OUR NAME OFF THE INTERNET AND FOUND THE CAR WE WANTED. WE NEGOTIATED THE PRICE AND DROVE TO ST. AUGUSTINE 2 DAYS LATER TO GET THE CAR. THE CAR WAS READY - PAPER WORK WAS DONE AND WITHIN 30 MINUTES WE WERE ON OUR WAY HOME. THE SALES MANAGER JIM CAME INTO THE OFFICE TO INTRODUCE HIMSELF AND JASON BUSINESS MANAGER WAS VERY NICE. THE WHOLE ATMOSPHERE OF THE DEALERSHIP WAS SO FRIENDLY AND NICE.

T

tjohnson418

Nov 29, 2008

Star icon

From the minute I was approached by my salesman, Eddy, I felt very comfortable at the dealership. He brought me inside, asked a few questions, and then showed me a couple of cars that fit what I was looking for. Both Eddy and Jimmy showed me the options of purchasing new and used, and I ultimately decided on a new Sonata. Wade let Me, my wife, and my 3 year old daughter spend the entire time we were discussing price and financing in Wade and Jimmy's office. This was a big help when trying to keep a 3 year old pre-occupied. Everyone who walked by us always acknowledged us and said hello. I have made several new car purchases over the past 15 years, and this was definately the most pleasant experience by far. Thank you Andrew for providing a great service here in St Augustine. I love my Sonata, and will be recommending your dealership to all my friends and family.

C

chayde

Nov 24, 2008

Star icon

Everyone at Hyundai of St Augustine is very very helpful and always trying to be sure that things are convenient for the customer. I look forward to a having a very satisfactory experience each time service of my new vehicle is due with Hyundai of St Augustine.

D

dedumasmastercraftsman

Nov 11, 2008

Star icon

I would strongly reccomend this dealership to anyone looking to purchase a new or used car. First off our salsman, Roosevelt Ramsubag, was very accomodating, had a wealth of information on the car we were interested in. Roosevelt was very polite, and was more than happy to answer all our questions, he was very enthouastic about the product he was selling, a trait not often seen in todays cars salesmen. Roosevelt is definately a top notch sales professional and I have reccomended to several people already.As far as the buying experience was concerned, I like the laid back, no pressure sales approach this dealership uses, when it was time to make a deal Roosevelt presented us with his best price right off the bat, no hageling back and forth, he cut to the chase, I really like that! While I was there I had an opportunity to meet the general manager too! I must say for a young man, Andrew DeFio, displays excellant management skills, as evidenced by the quality of his sales staff, finance mgr., and even the detail department professionals he has working for him. This is the first car I have ever purchased that I was satisfied with the quality of delivery datail work on my new car. Although I didn't get the gentlemans name who detailed the car for us, cudos to him! You are the first my man... As I said this is the first car I ever purchased whare the glass didn't have so much as a streak, the paint detailed perfectly, and the interior perfectly clean, not a mark anywhare. Very Very good job!!!!My overall impression with "Hyundai of St.Augustine" is top notch, this comes from a man who has purchased, Mercedes Benz, BMW, Chrysler, etc etc. This dealership has got it right on every detail. Congratulations.....!As an added point, I purchased the 2009 Hyundai "GENISIS" 4.6L V8, I must say that this car surpases the "07"Mercedes Benz E 350 in all respects. Superior ride quality, "more like an S class", handleing, breaking, performance, fit, and finish all 10 in my book. If any of you reading here are considering a BMW, Mercedes Benz, Lexus, etc. Stop....! and check out the Genisis before you by, Hyundai has really hit the mark with this car.

R

romes78

Nov 5, 2008

Star icon

I was dreading this whole car purchasing experience. Mostly because of my experiances dealing with salesmen. However, I have to say this was the most enjoyable, stress free experience I have had !! I didn't expect to drive away with a new vehicle, but Randy Selph was so knowledgable and helpful, I found just what I was looking for ! The entire experience was better than I could have hoped for. I am very happy with my new tuscan and would recommend this dealership without hesitation.

J

joandruley

Oct 14, 2008

Star icon

when my daughter and i went in to the Hyundai car lot, we were greeted with nothing but a friendly smile, and everyone was very helpful, and Randy and Jimmy worked with the both of us, and helped my daughter get into a car that was right for her, and i really appreciated everything these men did. and at this moment she is really enjoying the car, and she is very happy that she went and got the one she did. it's a beautiful car, and a very nice riding car. and i do thank ev eryone for their help, thanks joan druley

P

palmcoastg35

Sep 29, 2008

Star icon

I mentioned to the owner that this was my easiest car buying experience in my 58 years. I was not pressured, but assured that we could shop the showroom and lot at our leisure. My wife loved the Santa Fe after taking a short test drive.My overall experience was a dealership who cared for their prospective customers and their attention to detail to make the customer happy, which they certainly did! My wife just loves the vehicle!Keep up the good work!Joe MondelloPalm Coast, Fl

C

chayde

Sep 17, 2008

Star icon

This was an awesome experience in purchasing a vehicle. I did my research on line and dealt with approximately 3 different dealerships on line. Ryne with Hyundai of St. Augustine was very professional in answering all my questions and concerns and he did not suggest that I bring my husband in or that he needed to deal with him. I really respected that. He was very helpful and responded in a very timely manner to all my questions and concerns. I would definitely recommend this dealship and especially Ryne to anyone looking to purchase a car.

R

Rose

Sep 4, 2008

Star icon

WOW!! Talk about SERVICE!! I was on vacation and someone recommended them for an oil change and service. Talk about quality service. I got an oil change for under $20.00!! Plus they did a basic check of everything else & my cars in great shape. I'll be back for this type of service, much friendly than where I originally purchased my car. They might be a little further of a drive, but QUTALITY SERVICE & not trying to sell me junk I don't need are well worth the drive. Ask for Joe, he was straight forward and got me in & out quickly. Thanks again guys..

SA

SHARON AVERY

Sep 2, 2008

Star icon

LOW PRESSURE DEALERSHIP. VERY FRIENDLY STAFF. PRICE WAS RIGHT AND DID NOT HAVE TO SPEND A LOT OF TIME COMING TO AN ACCEPTABLE OFFER. FACILITY WAS CLEAN AND WAS SHOWN AND INTRODUCED TO ALL THE MANAGERS FOR THE PARTS AND REPAIR SHOP. J.R. MARTINEZ ANSWERED ALL OUR QUESTIONS ABOUT THE CAR AND REVIEWED THE IMPORTANT ASPECTS OF THE OPERATION OF OUR NEW CAR.WE PLAN ON USING THEIR SHOP FOR MAINTAINNG OUR VEHICLE AND WILL ADVISE OF THIS SERVICE AFTER USING IT.

PE

pamela e

Aug 13, 2008

Star icon

Why did I give Hyundai of St Augustine a 5 rating all around... Unlike some other car dealers I have dealt with, I had such a pleasant experience when I purchased my Sonata, My sales man was very helpfull from the minute I drove onto the dealership to the minute I drove off in my new car, He explained everything I needed to know about the car from top to bottom, I was introduced to each person that I would be dealing with from the Sales manager to the service manager to the detail man how cool is that, I was made to feel like a person and not just a check book buying a car, I will definiately recommend Hyundai of St Augustine to my friends and family... Keep up the good work guys "YOU ROCK'

M

markdavis

Aug 7, 2008

Star icon

we were very pleased with the whole car buying experience at st. augustine hyundai. they exceeded our expectations and although only there to price we left as happy owners of a new car.

E

EdMoitoza

Jul 31, 2008

Star icon

Strong dealership in many ways. While new in this market, their Team Approach is crucial to their success. A Vehicle Consultant met me as I arrived and was very attentive and responsive to my questions and needs. Marco K. demonstrated the Santa Fe and the Tucson to my satisfaction. He allowed me to decide which best suited my needs. The New Vehicle Sales Manager (Wade) consulted with me and advised me of the dealership's strong desire to sell on July 30th & 31st. He understood my intent to shop the competition before making a decision.The dealership manager asked to speak to me and was very professional as he proposed a "best offer" to assist my decision-making. I agreed to his out-the-door price. At no time did I feel pressured or "set-up" to hurry my decision. This is a new dealership that is still moving-in to their facilities. Their Team Approach and product knowledge (competition) has enhanced their early success and should sustain the same into the future. The product warranty singles out Hyundai and now the model styling is matching the legendary quality.......the Genesis will be a smash hit. Marco Klovanish (Vehicle Consultant) was proud of the Company, the vehicle offerings, the warranties and the service department. My vehicle was detailed, prepped and delivered inside of two hours due to a total effort by all in the dealership late on a Wednesday afternoon. That output exceeded my expectations (and my prior experience with other dealerships over the years). My friends who drive VeraCruz and Sanata Fe models were right.....great product and good people! Keep it up and the market will be yours.

K

Kaybill

Jul 20, 2008

Star icon

From Andrew(General Manager) , sales manager, finance manager, and Ryne, we had a great buying experience at this dealership. Out first Hyundai: how nice it is to be treated like a valued customer. We have nothing but good things to report on this dealership. We could walk to other places of business and not get the type of consideration we received at Hyundai of ST. Augustine.(We visited them first) You won't find a dealership where the managers are so "on top of things". Kudos to the sales staff and the managers at Hyundai of ST. Augustine !!! The other sales staff were very friendly even tho they weren't part of our deal. Wow!!

D

dgrayprogressive

Jul 15, 2008

Star icon

I actually purchases two vehicles yesterday. Tucson & Elantra. As a previous owner of two Hyundais my first words were "You don't have to sell me on Hyundai." My two previous Hyundais had a combined 265,000 miles. I was looking for a deal. I had visited the lot the day before and picked the cars I wanted. I stated my ideal goal was to put money down and trade one vehicle and purchase two cars. I had my payments in mind and a good idea of an interest rate I could get. I stated after the salesman showed me the "deal" I didn't want to go to the "finance man" and be haggling over $10 or $15 dollars. The payments were within pennies and the interest rates were much better than anticipated. Ryne and Wade provided an execelnt no pressure no hassle experience. Thanks for coming to St. Augustine.

B

bgreene

Jul 11, 2008

Star icon

Despite the difficult circumstances of this sale the team here did a great job giving me my "mid-life crisis" dream car. Marco was very attentive to listening to what my requirements were and even be sure that I had a carfax report BEFORE I requested it. He is very friendly and good natured. My experience with Jason in the finance department was very positive as well. He was very helpful in explaining the paperwork in detail and giving reasons why everything was being done. Andrew stepped in when all thought the deal was doomed and saved the day and is now "my hero". Wishing all the pasta in the world, my friend. My hats off to them because I gave them some challenges to overcome. Thanks fellas!

B

Bonnie

Jul 11, 2008

Star icon

I had the best shopping experience in my 50 yrs of buying a car.From the sales man to the managers and including the owner all were Friendly, Helpful, and ready to make a more then fair deal on the car I wanted,not a good deal on one that I didn't want..Now that I have had the car for 2 weeks I am more then pleased with the performance of it and would and do recomend the car and dealership..I know that 5 is the highest rating but if I was allowed I would rate it higher.. If we were asked to rate the Hyundai car dealership of St.Augustine from 1 to 10, we would rate them 10 plus..Especially for our salesman Joe Lando and the sales manager Jimmy Feliciano, and the Owner Andrew Difeo.

S

silvertrisha

Jul 8, 2008

Star icon

I was visiting St. Augustine a few weeks ago and decided to check out the Hyundai dealership. I have owned a Chevy Trailblazer for 3 years, and although I loved my SUV, the gas prices were getting to the point of breaking my bank account. I thought that I would want a smaller SUV, but once I saw and test drove the Sonata, I was in love.It is stylish, drives beautifully, has great safety features and most of all the gas mileage is incredible! The staff at the dealership could not have been more helpful, friendly and professional. Joe Lando was very patient with me while I decided what style, color and extras I wanted in the car. They did not have one on the lot that my wallet and my heart wanted,so he said that would check other dealerships. About a week later he called my from Daytona Beach and said he was driving my car back to st. Augustine! I could'nt get down there fast enough! I was so impressed that Mr. Lando took the time to pick the car up himself!!! Thats what I call service! It has been my experience in the past that picking out the vehicle I want to purchase is a piece of cake compared to going through the finance part and the paperwork. I had faxed them my personal information before they found my car so they already had the financing in place when I picked the car up.The Finance Manager also made the paperwork easier by going over everything in easy to understand terms. I have already referred my friend Cindy( who purchased a car from them) and anyone else who is interested in buying a new car.

J

jnindel

Jul 2, 2008

Star icon

Hyundai of St. Augustine had just opened, just started selling cars a few days before I purchased my 2008 Accent. I was treated professionally, respectfully and intelligently (contrary to how I was treated by other dealers practically within walking distance of Hyundai of St. Augustine). I have absolutely nothing negative to say about my buying experience. I got exactly what I wanted at the price and with the terms I wanted, no hassle or bickering or negotiating at all. I told my sales person what I wanted and would accept, and I got it right away. My sales person was Mr. Martinez, who I would without hesitation recommend to anyone. Professional, straight-forward, up-front, honest and totally non-pressuring. He is one reason I came back to complete my purchase. I knew what to expect from him when I did, and I was not disappointed. What I particularly appreciated was his willingness to give up an hour of his time to help me return a rental car so that I could drive off in my new Accent. Great experience, completely a-typical of experiences I have had at other dealers and with other sales people over the years. Good job.

What’s more, Hyundai of St. Augustine of St Augustine has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Hyundai of St. Augustine. Check out the listings today to find the right car for yourself. Hyundai of St. Augustine is definitely the best place to buy used cars online.