Used Cars for Sale at IRWIN HYUNDAI in Laconia, NH

kahallquist

Sep 8, 2016

This was my first trip to Irwin's and my first Hyundai - I am very happy with both. I don't like car shopping and Steve (salesperson) and the person in finance made the whole experience easy and not as annoying as I have head in the past with hours and hours of waiting and "I need to check with my manager" stuff. Straightforward, helpful, upfront and didn't try and talk me into things I didn't want or need. When options were offered and I declined, we went to the next thing, no problem. I fee like I got the car I wanted, and it seems to me that Irwin will stand stand behind their vehicle.

ksavery

Sep 8, 2016

This was our 3rd Sonata that we have leased, and the 2nd one we have leased from Irwin. They have done an excellent job both times. I would not hesitate to recommend them; they have earned our future business.

dleclerc0

Aug 30, 2016

Its been two weeks, still missing items owed, spare key and touch up paint. No call from Salesman or dealership? I stop in on Thursday August 25th, was told product scheduled to arrive on Saturday the 27th and I would receive a call, still waiting, its Monday August 29th, tomorrow will be 2 weeks.

wdp1976

Aug 28, 2016

Steve Dudley was my salesman, and when I spoke with him on the phone while I was travelling I set up an appointment to look at a specific vehicle. When I decided I did not want the vehicle, Steve was willing to help me find what I ended up buying. His combination of knowledge and low pressure selling is what convinced me to buy at Irwin. I would whole heartedly recommend this dealer to a friend or family member.

jemadano2012

Aug 24, 2016

My previous statement said it all. Great staff, pleasant, smiling, non aggressive, relaxed group of people. Hate to be pushed and given a long pitch. I would turn around and leave. None of this happened in our time at the dealership. Adham was great. He is a gentleman through and through. Liked doing business with him and your finance officer. Thank you Irwin

wlkeane

Aug 20, 2016

This was by far the easiest car buying experience I have ever had! Thank you so much Steve Dudley for all that you did for us!

deanw36

Aug 18, 2016

The service at Irwin Hyundai was fast and professional as always. This is my family's 4th lease there, probably more in the future. Keep up the good work!

gengle0

Aug 18, 2016

This is my third Hyundai and over the years I have visited 6 Hyundai dealerships. My experience with Irwin has been by far the best. It is apparent that Adham and Scott are well trained, knowledgeable, professional, thorough and respectful. I was impressed that they were willing to go above and beyond to get the vehicle I wanted. Their attention to detail and customer satisfaction is exemplary. I would definitely recommend the dealership

henrykubat

Aug 18, 2016

All staff at Irwin Hyundai were very nice and helpful. Joe Callie was my salesperson and he was very professional wonderful to work with. I would highly recommend him

izzysmom9

Aug 17, 2016

I have worked with Joe Collie previously and he is absolutely the best salesperson I have ever worked with. He is very easy going, not intimidating and makes sure that your purchase is what fits your needs. Great experience again!

deborahanute

Aug 11, 2016

Excellent salesman. Took to long waiting for finance person to get back to me. Once he did, he explained all the options. I signed the papers and left.

1234Head

Aug 6, 2016

I needed four new tires for my Toyota Tacoma. I called Toyota Service and they were unable to take me today, but between Mike and Cindy they were able to set up an appointment with Irwin's Hyundai Service department today. Since we also have a Hyundai and have received excellent service I felt very comfortable going there.. Bob greeted us in his usual friendly manner and within 1.5 hours I was out the door with all new tires as well alignment adjustments and wheel balancing.

happycamper31

Aug 5, 2016

Great, great, great experience at Irwin's Hyundai yesterday! Have owned an SUV for 20+ years and had been looking for couple of months to transition to a car. Wanted comfort and luxury and found both in the 2017 Sonata 2.0T Limited. Once we decided on this particular vehicle, we shopped several Hyundai dealers in VT, NH and MA and Irwin Hyundai offered the best price and trade in value for my Tahoe. I live in VT but traveled to Laconia, NH to purchase my new Sonata. Couldn't be happier with my car and the service from Steve, Scott and crew at Irwin Hyundai was superior to any of the other Hyundai dealers we visited. Will definately recommend to my friends. Thank you again for making this a pleasant transaction!

jordan.vaughn

Aug 4, 2016

Visited the dealership unsure of what my options were. I never imagined in three hours I'd be driving a beautiful new Tucson home! From start to finish it was the easiest buying experience I've ever had!

nicolethistle

Aug 4, 2016

Buying a car at Irwin was a great experience. I wish I hadn't waited so long! Scott was easy to work with and made the process quick and easy. Thank you Irwin! I love my car. Nicole Loudon, NH

kmht62

Jul 31, 2016

I've purchased Hyundai's, Toyota's and Fords from the Irwin family over the last 20 years. I can honestly say that every buying experience has been positive and extremely easy. I've never been pressured to buy more car than I can afford nor have I ever been rushed to "buy the car today." I would highly recommend Irwin Motors if you are looking to purchase a vehicle in a friendly no rush environment.

rcs51

Jul 28, 2016

I'm planning on tell people just how easy it was to by a car from Irwin. The staff was great and made it so easy to by the car.

CaddySRX

Jul 27, 2016

Thank you Bob Cote for you professional service. It is always a pleasure to have you as my service manager and your warm respect.It is not always you find a person like Bob who treats a customer with total respect also reminded me while I was there to get my safety auto sticker.Many thanks..Bob Goffredo

hyway61

Jul 24, 2016

Got the Sonata we wanted quickly and without fuss at right price. Small business problem was worked out for both parties. The Sonata is a fine auto and we are pushing 36mpg on the trip computer which brings a smile. All in all our experience at Irwin was best dealer experience we've had. Special thanx to Scott Cote for making this all happen. Gary and Janer

ady.theberge

Jul 21, 2016

Best car buying experience ever. Mike Denauw was amazing to deal with. I will certainly return to Irwin for my future car purchases and recommend them to friends and family. I could not be more pleased.

regrivst

Jul 13, 2016

Had a great experience there. Salesman was friendly personable and knowledgable. Finance was great too. They were able to get me out of a bad deal and into a brand new vehicle while keeping my payments close to the same

tsamson

Jul 12, 2016

I went to Irwin Hyundai with expectations of a straight forward, professional car buying experience and was not disappointed. Irwin's had an accurate answer for all my inquiries without hesitation, and appeared to be very knowledgeable as to the specifications and features of all the Hyundai models I was interested in. I will definitely recommend them to my friends and family and will return for my next vehicle purchase!

harrington7169

Jul 9, 2016

See Adham when you are buying a Hyundai. He made the experience tolerable. See Adham when you are buying a Hyundai. He made the experience tolerable. See Adham when you are buying a Hyundai. He made the experience tolerable.

timt007

Jul 8, 2016

I can not praise the positive experience I had with Irwin's staff. Everyone was very professional, friendly, and seemed like they enjoyed doing there job. I would recommend Irwin's to my family and friends.

angelika1119

Jul 5, 2016

I have purchased many vehicles in my adult life. This was the first time I actually felt the dealership was trying to help me make an informed decision to find a vehicle that met my family's needs, instead of just pushing me into a vehicle.

Sally728

Jun 30, 2016

I came into Irwin Hyundai feeling very nervous and apprehensive about the whole "buying a car process" due to past experiences in other dealerships. However, Adham was the first to greet me as I walked into the showroom. Adham made the buying process comfortable and reassuring. I had such a positive experience at Irwin Hyundai that I have recommended them to everyone I know who was looking to buy a vehicle. I was very pleased! I also walked off the lot with my brand new sonata and could not be happier! Thank you Irwin Hyundai and Adham for such a great experience!!!!

brendajean.paradis

Jun 28, 2016

Please refer to my comments made in the survey! Cannot say enough positive things about my sales experience ... heads and shoulders above the rest! Thank you Adham!

wrangler0697

Jun 25, 2016

In our experience in purchasing our 2017 Santa Fe we couldn't have ask for better service. From our salesman to the financial personal they treated us with respect and.always with a friendly smile and personality. I feel they went above and beyond answering our questions and explaining the process and our vehicle. Great new car buying experience, second to none in my opinion.

paulgail2012

Jun 22, 2016

Been using this Irwin dealership for servicing our Sonata for last three years so when we decided to purchase a new car we researched mid-sized SUV's and felt the Santa FE Sport met our needs and that Irwin also met our needs. The entire car purchasing process was accomplished without a hitch through our salesman Joe Collie.

dmoore500

Jun 21, 2016

I give Steve Dudley from Irwin hyundai dealership a 5 out of 5 rating cause of the friendly service he has given me and the best deal on an affordable used car if you want an incredible buy go to this guy I bought a 2013 Hyundai sonata at a great price thank you steve.

katdragon

Jun 16, 2016

Did what I needed done. I shouldn't have to write a story for an oil change and filters changed. What more can u say about them. That should be enough now!!!

chrisnshelly166

Jun 9, 2016

Was in and out quickly! Went in knowing what I wanted and wasn't persuaded just given information on it. He worked with my financing options...which were limited and did great getting me into payment, was even under my limit. It was nice conversation as we waited not forced or fake. It was like buying a car from my father or as my daughter said he reminds me of grampy. They even delivered it to me in Maine as my work schedule was complicated that week. Overall was stressful like I anticipated.

derby.stables

Jun 9, 2016

I arrived at Irwin without an appointment and was introduced to the sales manager who listened to what I was looking for and directed me to Scott Forrest who took me through the entire process without a hitch.

ldjg

Jun 9, 2016

I went to several dealerships that weekend including another Hyundai dealership that we got up and walked out of as we felt they were dishonest. Working with Irwin Hyundai was a breath of fresh air. They were on top of everything, made us feel comfortable that we paid a fair price for our car. We love the car. Very nice people. Would definitely buy another car here. Will have all of our service work done here.

bill77ray

Jun 5, 2016

great place with great people. they took their time with me and didnt worry about how much time i took. they dont act like sales people or car salesmen at all

Ed Shevlin

Jun 1, 2016

I scheduled my 15K service through Kaylynn Brown at Irwin Hyundai and received a choice of dates/times for service that suited my convenience. She checked to confirm that I had no outstanding recalls pending and explained what the 15K servcice was.In the past I have dealt with other excellent service writers at Irwin and Kaylynn lived up to those excellent standards. Even though I had not worked with Kaylynn before, I had every confidence that everything would be done properly and expeditiously simply based on the quality of this dealership.Irwin Hyundai has serviced both my 2015 Sonata and my wife's 2011 Sonata and we have been pleased with our experience with everyone we have dealt with.

Nomad12

May 28, 2016

Bob Cote displays the highest standards for a positive experience in the service department! His goal is to be sure you and your vehicle are treated well. It felt like a breath of fresh air because so few places are so helpful!

ryan06bemis

May 26, 2016

I had a great experience here. They were very professional and never pressured me into buying a vehicle I didn't want. I would highly recommend this dealership to anyone.

daniel.m.bemis

May 19, 2016

I has an overall good experience, I would recommend this deanship to other. My car has been great so far (less than 1000 miles on it.

rip03224

May 19, 2016

Over the years I had heard too many times " We can't do that" this is not in Irwin Hyundia's vocabulary. A smile and"no problem" Great people to do business with .My son listened to how good my experience was he bought a car the next week from Steven Dudley at Irwin Hyundia.

gig21

May 17, 2016

What can I say? I was happy with the way I was treated.He treated me with respect. Was very helpful in showing me how find everything since each car is some what different.

sally.blais

May 9, 2016

I was very impressed with the service I received. They were very polite and there was no pressure. They answered any questions that I had and I would highly recommend Irwin Hyundai and the staff to anyone wishing to purchase a new vehicle. I love my new Hyundai Senata! It is very comfortable and great mileage!

fourquarterwar

May 6, 2016

We could have bought our Hyndai anywhere we chose Irwin because of there outstanding customer reviews! No games, no tricks, just the right amount of help! Apon our first interaction we were impressed we thought all car dealers where the same we have been proven wrong . Thanks again Irwin

AKNILEUL

Apr 28, 2016

Excellent service on setting up appointment to have work done. Greeting at dealership was great. Kaylynn Brown was very helpful letting us know the status of work and recommended one more Hyundai update we should have done. When the work was done she checked us out very professionally.Don & Viv Leavitt

robertbates

Apr 28, 2016

I shopped a few other Hyundai dealerships and found that Irwin was a great place to buy a new Hyundai. The entire staff was was easy to work with and there was no high pressure.They did evething to make my car buying experance enjoyable. I would also like to thank my sales rep Adham Darwish for helping me with this purchase.

Gertrude Dempsey McLean

Apr 20, 2016

Excellent service with polite staff. Bob Cote was so nice to work with.Car was detailed and the car was spotless andsmelled great.Thank you again Irwin'sGert McLean

pmbier

Apr 19, 2016

Everything went smooth. No pressure. we knew what we wanted . No one tried to change our mind. we bought the car we wanted and went home. Thanks again Mildred Bieren

lenclough

Apr 15, 2016

Probably the best salesperson I have ever encountered at an auto dealership.I would recommend Steve Dudley to anyone who wishes to purchase a Hyndai for their next vehicle.

tkeade

Apr 2, 2016

This was my first time at this dealership. I had worked with staff members in other places and at different times so this is why I was interested in their product. They have a good reputation. I have to travel 30 minutes to a dealership so this was a good way to go. I follow newspaper ads and saw the deal I wanted and grabbed it.

Chicky

Mar 30, 2016

I was in on Saturday March 26th for service to have my oil changed along with my tires rotated. I wanted to let you know how professional and friendly Kaylynn Brown was. I was greeted by her with a smile and asked are you here for service or can I help you with something? Kaylynn got me right in and made sure everything was explained to me on what was being done for the service. While waiting they realized that my cabin filter needed to be changed. Not only did she bring it out for me to see and ask me if I wanted to have it replaced, she didnt pressure me to have it done that day. I did request that they change it that day. The service that I receive at Irwin Hyundai is the best that I have ever had. This will be my 2nd vehicle that I have purchased from Irwins and one of the reasons is the service that I receive every time I come in. Thank you for giving me the best service. It tops anyone around!!!

Mike & Pam Kemp

Mar 29, 2016

What a great car dealership,,,from start to finish,,I'm telling everyone what a great place worth the drive. And will be back in a few years for the next one.

tmartelhoran

Mar 29, 2016

I love to shop local for everything, lucky for my my local dealership just happens to be the best! This is the 4th car we have purchased from the same place and we will keep coming back.

ladyofjazz92

Mar 28, 2016

Overall good service but had a few issues with the car. But service department fixed it. I did have to get my satellite radio set up on my own.

kensutelman

Mar 25, 2016

Everyone at this dealership was professional. They all answered questions directly and truthfully. Everyone treated me like a customer should be treated. The sales person (Adham) I worked with was very knowledgeable and helpful.

colewhitehouse

Mar 17, 2016

everybody at Irwin Hyundai was very helpful and not pushy in my decision in buying my car.I would go back to buy another car there in the future ,

lin0591nh

Mar 15, 2016

This is the second car we have purchased from Irwin Hyundai in the past 3 years. We are very pleased with the product as well as the service we have received from Irwin Hyundai. We had looked at an advertised car at Somersworth Hyundai and had a very bad experience with the manager of that dealership. We immediately called Irwin Hyundai ,as we have always had nothing but the best service with them, and purchased my new car. We will continue to return to Irwin Hyundai in the future and recommend them to others. That will not be the case for Somersworth Hyundai. If you would like more information regarding Somersworth, please call me at 603-941-0411.

bslunn

Mar 11, 2016

Steve Dudley, our salesperson was very attentive, asked and answered our questions, and knew his product. The dealer has a wide variety of inventory to choose from. Very happy with our experience.

jlegerstee

Mar 11, 2016

Tim Snow and Ahron worked as team to get my vehicle on time and as i wanted, I was able to get my vehicle and documentation in a timely matter. very satisfied with outcome.

JuneKelley42

Mar 11, 2016

This was the best car buying experoience I have had. Your representative, Scott Forrest, was very professional, knowledgeable, and made car buying a pleasure It really came across that he knows the Sonata Limited, and explained everything so that I understood some of the complicated navigation, sound, and blue link systems. I have never had anone be so through explaining both the electgronics and mechanical operation of the controls. I highly recommend Irwin Hyundai. Everyone was so pleasant and professoinal.

apljacker

Mar 10, 2016

I knew which car I wanted, and was happy to get what I wanted with no pressure to spend more than I intended. Love my Sonata.

Alan V

Mar 7, 2016

Had service done on my transmission and afterwards if just didn't"feel right". I went back for some additional services and mentioned it and they did that entire service all over again! Plus did the warranty service I was in for. Friendly. Timely. Courteous. Efficient. They're all I can ask for in a dealership.

wendym

Feb 28, 2016

I purchased a pre-owned Toyota yesterday at Irwin Auto and was very happy with our Sales Rep, Scott Forrest! Scott made my car buying an excellent experience! He even stayed after store hours to close the car deal. I would highly recommend Scott and Irwin Auto to my friends for their next auto purchase! Thank You!

NM

Feb 27, 2016

Irwin Auto is a .very pleasant company to deal with. Their sales personnel are knowledgeable of their vehicles and communication skills needed to finish paperwork promptly.Scott Forrest, my salesperson, would be the first person I would contact when buying a new or used vehicle.Sincerely,Ron Palmer

Pablo01

Feb 14, 2016

I purchase today a 2016 Tucson from this dealer and had the best experience possible. Adham is by far one of the best salesmen I had the pleasure to meet. He was understanding and helpful. Adham went above and beyond to make sure that the vehicle I purchased was exactly what I wanted. I highly recommend this car dealer and I will most definitely buy from here again.

DanaPeters

Feb 10, 2016

I've had my Sante Fe Sport for 2 years now and while I don't drive much (not even 15,000 miles yet!) I love the car! Took it in for its (early) 15,000 check up, prepared to be sitting around for a while. Bob Cote greeted me, going over everything they'd be doing to the car, as well as some extras per my request. And then surprised me by telling me the service should be completed in about an hour! Sure enough, not even an hour later the car was finished. Awesome! Bob went over everything that had been done and I was out the door! Excellent service!! Thanks so much! ~ Dana

lilykoe

Feb 9, 2016

I have always had good experiences at Irwin Hyundai. I know my car is in good hands when I come here for service. Irwin's team is always very friendly and attentive to what my car needs.

Heather Wilcox

Feb 4, 2016

Gary Stohl helped me every step of the way. He was very understanding and did an awesome job with his customer service .... Thank you so much Gary!!!!

JSMOORE777

Feb 2, 2016

Over all a very good, quick and thorough car sale. It should never take hours to get your new car and it seems that Irwin's has mastered the car-selling process by getting you in your new car in about a half hour... They clean and prep the car, then coat with Resistol (if purchased), while you fill out the papers, then you leave with your new car... and they do actually stand in the door waving goodbye like in a TV commercial... LOL

Tucson12316

Jan 26, 2016

I had a great experience at Irwins. Steve new what I was looking for in a vehicle and called to keep me posted on what he was working on. Steve excitedly called and said he found the perfect vehicle and within range of my budget. Well that he sure did. All the sales guys that were there helped me out and made it a quick and easy sale. I would definitely recommend them. They are nice, caring, loyal dealership that love what they do. Thank you so much!!!

CJBENNET

Jan 24, 2016

I had a great experience with Irwin's, Steve was great, he went above and beyond to find me the SUV I wanted, even with them not having it on their lot. I knew what I wanted in my new SUV and he got it for me right down to the interior and exterior color I wanted. As for Kristina Cassidy, she was also great, to get me such a great deal!! Scott was also great to work with, thanks for working your magic. I traveled almost 3 hours for my Great deal, round trip almost 6 hours!! Great team at Irwin's Hyundai. Thank You!!

ErinMae

Jan 19, 2016

You want to buy a car, then find Steve. My first experience...AWESOME, and will continue to stay with this family for the rest of my life. Thank you Irwin Group!

MP5234

Jan 19, 2016

the professionalism and the hard work the staff put into finding the car both my wife and I wanted was great. would recommend the dealership with high marks.

GODFREYHSSE

Jan 16, 2016

We worked with Michael and he did a great job discussing and recommending cars and financing/leasing options based on his opinions after he found out about our car needs. This was my first Irwin experience and first Hyundai experience but we will definitely be back.

RICK9224

Jan 9, 2016

I have purchased/leased over 25 cars in my lifetime. I never liked the experience of negotiating prices. I must say that dealing with Irwin was the easiest car buying experience of my life. Pressure free and friendly. Came to terms in 5 minutes. Mike Denauw was the best sales person I have dealt with when buying a new car. Scott in finance explained everything clearly and was extremely friendly. The best car buying experience ever. Thank you Irwin.

jpatblack

Jan 2, 2016

Nothing against my local store, but they're nothing special. Bought 4 new cars there. When we had problems with 2 of them, they basically did the minimum, which I expected. I bought a used Hyundai from Adham Darwish at Irwin Hyundai a couple of years ago and had a problem. Again, I expected the minimum. Instead, I was completely blown away. All the reviews will state that you get a great deal, a pleasant experience, and friendly environment, all true. This one let's you know that they will go the extra mile if they can to satisfy you AFTER the sale, and that means a lot to me. When I wanted a new Hyundai, it was easy - call Adham! The car was waiting for me, the experience was painless, and I know if I have a problem, if Irwin's can't help me, nobody can! Worth the drive.

Patsrulenh

Dec 28, 2015

I went in without an appointment, and they were more than glad to take me in, and perform excellent service on my Subaru. The service people stayed in contact with me through out the process, and the waiting room at the dealership was very clean, and even had free computers and Wifi to use! Very good experience

MORGAN.L.NAVARRO

Dec 22, 2015

Great staff, friendly and helpful. Really like that they honored an internet sale without any problems or trying to add things to get the price back up.

ERUVANNA

Dec 15, 2015

Truecar price honored to the penny, no dickering in the least. Excellent customer service. Very little stress in the entire process. I would patronize this establishment again.

dmrkia

Dec 9, 2015

The Service Department was efficient, friendly and went out of their way to be accommodatingI will be back in the spring to dismount those snow tires and get ready fro Spring weather!!Thanks and Happy Holidays.Deb R

NEVILLERIVET

Dec 8, 2015

Everything was excellent. The car was exactly what we wanted. It was extremely busy the Friday we came in, so we made arrangements with Steve for Saturday morning and he spent the whole morning with us. I was very happy with Steve's professionalism.

JG2887

Dec 1, 2015

Irwin Hyundai was the second dealership I visited. I had visited another Hyundai in the area and I felt as if I was getting screwed over just talking to them. Irwin's was a little out of the way for us but well worth the trip.

Peanutt12165

Nov 21, 2015

Great cars, friendly people, they want to work with you, they will do anything they can do help you. Great customer service, when I got my car everything was peffect, fully detailed, full tank of gas, they fixed everything that was wrong with it before I got it. I am very happy with the service

MLMARIANO

Nov 8, 2015

Mike was very helpful we were pleased with our experience We were able to purchase a new vehicle Mike was very friendly would recommend to anyone

LEMPSTERGIRL

Nov 7, 2015

I loved my experience. I test drove 3 different cars and found no pressure to buy any one of them. I ended up purchasing a beautiful stick shift Elantra. It is honestly the most fun car I've ever owned! Very zippy and hugs the road. Joe Collie was a great salesman. My son bought a car from him last April and had a great experience so I looked him up when I went over. Joe remembered my son (even remembered it was my son's birthday when he sold him his car). I felt Joe was very relaxed and gave me the time I needed to make up my mind on what car I wanted. One of the cars I test drove was far more expensive than the one I actually purchased but he never pressured me to buy it. I felt no pressure at all from him about anything - which I really appreciated. There is another Joe in Parts and Service. He bent over backwards to make sure I had everything I needed. Really made me feel like I was the most important person in his day. Overall experience was great! I would definitely go back!

MEL.HORWITZ67

Oct 28, 2015

Enjoyed working with Steve Dudley. He made me feel very comfortable, we laughed, we smiled, he made my car-buying experience easy and fun! I would definitely recommend him and his dealership!

2WILD4VT

Oct 21, 2015

though the dealership was a long trip from my residence, I felt, after talking to them on the phone that they treasured my business. The car was all ready for me when I arrived, and my dealings with everyone was pleasant and professional.

JHSTEENBEKE

Oct 21, 2015

Joe Collie and the staff at Irwin made this the most pleasant car buying experience I have ever had. I would recommend them to anyone looking to purchase an automobile.

Donna R

Oct 13, 2015

What a pleasant surprise this car-buying experience was for my husband and me.We found the car we wanted on Edmunds.com on a Thursday evening, called ahead and asked that it be held for us. We drove down to Laconia the next day, where we met our salesperson, Adham Darwish, who was extremely helpful, charming, gentlemanly and knowledgeable. My husband and I are both technophobes, and Adham was very thorough and informative in explaining the many new technological features in the 2016 Hyundai Elantra we purchased to replace our 2003 Elantra. Additionally, as a female, I am used to being ignored at automobile dealerships--but thankfully, this was not the case here. All in all, this was perhaps the most pleasant car buying experience we've had in the past 40 years, and our final price on our new 2016 Hyundai Elantra was even lower than the price we saw quoted on Edmunds.com, and without any haggling!

Kristine

Oct 9, 2015

I live a fair distance from Irwin Hyundai where I leave my 2013 Sonata from because I like the service I get. They are always friendly and accommodating and have a great waiting room with access to the internet if I need to do any work while I wait.

Sphinxy8130

Oct 9, 2015

We went in to trade our 2013 Hyundai Elantra for an SUV. Right away Steve Dudley was there to help. He looked through the inventory and found exactly what we were looking for. We had negative equity on our car meaning that we owed more on the loan than our car was worth. We knew that we would have to roll the remainder of our loan onto the new loan. Steve didn't beat around the bush he told us right away that the numbers may not come back the way we would like, but he was happy to crunch the numbers for us and see what he could offer. We turned down the first offer that he came back with and told him that it was nothing against him we just couldn't swing it. We thought that was it and we weren't going to get the SUV. He immediately went back and had them crunch some more numbers and came back with an offer that we couldn't refuse! He got us more money for our trade and was able to keep our monthly payment close to what we were already paying on our current car. He was great to work with! He wanted to make sure that we would be happy and he wanted to make sure we walked out with the car we wanted!

WRD

Oct 8, 2015

At my age (78) I have purchased and had serviced many cars. In regard to Hyundai, I drive not my thirdGenesis Coupe 3.8. Over the years I acquired considerable knowledge of cars. Thus I know when I talk to someone who knows is profession - as is definitely the case for Dennis Ackley. It is not often that I learn something new about cars at a car dealership but on the occasion of my visit (state inspection, oil and filter change) I did. And THAT impressed me. Dennis processed my car exactly in line what we had previously discussed on the telephone. He is friendly, composed, knowledgeable, enjoyable to deal with (as is his colleague Bob Cote). The time I spent waiting for my car was not a waste at all. It was refreshing to deal with a person who knows his profession inside out - my compliments. And an unexpected little gift was waiting for me when I left: A coupon for one of my favorite establishments near-by.W. Richard Doerre, Alton Bay, NH

ftdrumsfc

Oct 2, 2015

I called around for a transmission flush on my daughters 2010 Hyundai. Everyone knows the dealership is more expensive however the service advisor Dennis Ackley not only beat everyone's price but even found an additional coupon that applied. Dennis got the car in the very next day and it was ready on time. If you need to beat prices on repair don't rule out the dealership, and for exceptional service advisement contact Dennis Ackley. He was terrific. Thumbs up!

BUSINESS.BEN

Sep 23, 2015

Found this dealership through TrueCar and ended up doing some shopping on their website. They have a decent site and were displaying most of the available discounts in their "internet price" (which most dealerships, it seems, don't do) - they offer them when you begin to talk price to make it seem like you're getting an even better deal than you thought.Once I got to the dealership I explained what I was interested in (I had visited some other dealerships so I knew what I wanted, for the most part) and they answered all my questions without wasting my time or trying to sell me a different vehicle. Kevin (the salesman) was friendly and helpful, and when it came time to talk price, they were able to work with me to get within the price range that I was looking to pay, though they did try to negotiate for every penny they could, of course.Overall, it was a great car buying experience, and they were able to work with me to make it convenient for me to take delivery.

jmgallagher1

Sep 23, 2015

I purchased four tires and was supposed to receive a $60.00 rebate by mail. Due to some confusion as to eligibility my rebate request was denied. I contacted Bob Cote at the Irwin Hyundai service department for assistance. By the following day the problem was corrected. It is a pleasure to deal with Bob who is always friendly and accommodating.

MICHAEL37018

Sep 19, 2015

Adam Darwish at Irwin made my experience buying my first new car a very easy and pleasant experience.I will continue to buy cars at Irwin and will recommend my friends and acquaintances. Thank you.

Ed Shevlin

Sep 11, 2015

I had my 7500 mile service on my 2015 Sonata at Irwin Hyundai. Bob Cote was the service rep and as usual he took a personal interest in seeing that all the necessary service items and warranty issues were addressed. He accurately predicted the costs and time for the service to be completed and arranged a ride on the Hyundai van so I could have a leisurely breakfast in town while the service was performed. I have also had my wife's 2011 Sonata serviced at Irwin and the service is also outstanding whether it is Bob Cote or Dennis Ackley. This is a no pressure operation that gets things done efficiently with the customer's comfort and convenience in mind. At my wife's suggestion our daughter and son in law bought their new vehicle from Irwin the following day! Ed ShevlinAshland, NH

happycustomer

Sep 11, 2015

My Name is Dan I was in to your Hyundai Service Dept today to get my car repaired. Your service representative Dennis Ackley was very friendly and helpful. It made me feel at ease and not worried that I was going to be taken advantage of. I will continue to do business with you in the future, thanks again. Dan

JessWark

Sep 11, 2015

Bob and his staff satyed late on a Friday to get my car worked on. Every time I come they are upbeat and happy to help and ansewr any questions I have. There is a reason why I drive over an hour to have my car worked on. Thanks guys!

DEVINANDERSON8

Sep 7, 2015

Very professional and were able to get me the vehicle that I wanted in just a few days. They were even underneath the true car price. I would highly recommend working with Irwin Hyundai and Adham more specifically.

SHAWN0

Sep 7, 2015

We started looking for a car and we found great deals on irwinzone.com. We called Irwin and Adam Darwish took our call and took the time to find out exactly what we were looking for. He called us right back and let us know that he had the car for us and we immediately drove to take a look at it. Adam had it already for us and greeted us when we walked in the door. We took a test drive and the car was perfect. He went through all of the paperwork with us and answered all of our questions. We love our new car and we are so happy that Adam helped us! If you are looking for a great car buying experience call Adam Darwish at Irwin Zone!

shortt one

Sep 5, 2015

I found Dennis Ackley to be a very engaged man who, in his position, as a service advisor goes the extramile to ensure that my vehicle issues are handled correctly and to my full satisfaction. He sincerely cares about people who come to him for his advice. He and Irwin Hyundai stand by there commitmentto do the job right. That was my experience

George

Sep 1, 2015

Bob Cote is the best and always make me feel like a valued customer . He deserves a raise. Coming from a world of customer service. Bob is an example of what should be seen with customer service. Thanks Bob.

nat9798

Aug 28, 2015

If your looking for a Hyundai, make sure to stop by and talk to Adham Darwish. He made car shopping very, very easy. He is one of the most personable salesman that we dealt with during our car shopping experience. He is NOT pushy at all, explained everything. They did not have the color I wanted, so he got me the same deal, and found the exact SUV I wanted and in the color I wanted. GO SEE ADHAM!!

MARIEP1500

Aug 27, 2015

There were a number of questions that did not have applicable answers and survey would not let me continue without checking one of the provided answers. Not the best way to get a real accurate overview of our experience.

RoseA2014

Aug 22, 2015

I had an issue Thursday afternoon with the breaks on my car and I called service and spoke to Dennis Ackley and he was able to get me an appointment the next morning and when I got there I was 20 min early and he took my car in immediately and was able to take care of my service needs quick and with great customer service. He was very detailed about the issues and took care of me as a customer and I really appreciated it and I will defiantly be back for all my service needs. Thank you very much Dennis and crew !!!!

Chicky

Aug 19, 2015

I received amazing service from Adam Darwish my salesman who took time with me to give d the right vehicle. He met my expections and made this experience an awesome one. Didn't have the vehicle I wanted on the lot but found me one. That is exceptional service. Scott in finance was awesome too! No surprises just sign and go!

Angela

Aug 16, 2015

Purchased my second Hyundai from Irwin yesterday. My salesman, Kevin Mull, was knowledgeable, professional and made the car buying experience enjoyable and easy! I test drove in the morning and was driving my new Veloster home by afternoon! Competitive price made even lower with incentives and discounts, no pressure sales, and the Irwin team really works for the customer.

CaddySRX

Aug 13, 2015

When coming through the entrance I went directly to the servce department. Dennis Ackley was the the first face I encountered and greeted me with a smile and how can I be of service to you. I gave him my name and he prouduce my work order and reviewed what I was to have for service. Dennis also knew that my 2010 Caddy SRX required the 5-35 Mobil 1 oil and made sure the service would be performed.It's employees like Dennis, Bob and Scott who make you feel secure and that your vehicle is in good and trusting hands. It is a pleasure doing business with you today and in the future.Many thanks to Irwin and its employees.Bob Goffredo, Moultonborough

TIMSINARUDRA

Aug 13, 2015

My experience of buying a car was very good and Kevin Mull was very helpful! I highly recommend Kevin to anyone! He went above and beyond to make sure that I was happy and satisfied with my car.

ADUNNDVM

Aug 12, 2015

I've been taking my vehicle here for a year for service (Bob is great!) and now I've purchased a new vehicle as well (thanks Adham!). Nothing but great things to say. Thanks!

happy buyer

Aug 12, 2015

Great experience spent days driving all over. Met Steve Dudley a great salesman at Irwin ended up buying two cars and we will be looking for him when we replace my wife's car

SELAMBADDAOUI1

Aug 1, 2015

Price as promised. Car delivered as promised, my sales rep was extremely friendly and not pushy. I would definitely go back to Irwin for my future car needs.

JAMIEBMORIN

Jul 28, 2015

Overall excellent experience! Kevin was a great help and so was Eric! They had my numbers for me and a cal picked out for me to test drive even before arriving from a few emails!

Ann

Jul 27, 2015

Ask for Steve Dudley, he's the best!!!Steve made me feel at ease with my stressful situation of purchasing a new carThanks Steve:)

SteveLoughlin

Jul 25, 2015

I wanted to compliment Bob Cote and the Service Department at Irwin Hyundai. Last week, during an out of state trip, I thought I had damaged the under body of my 2014 Hyundai Azera after bottoming out on the highway. Upon my return to Laconia, I contacted Bob Cote, the service manager, to have my vehicle checked out. He was very pleasant and accommodating and gave me a same day appointment. When I brought the car in, Bob had Tim, the service technician, do a thorough under body inspection. I was very pleased to hear there was no damage. When I was ready to pay for the service, Dennis Ackley, the Service Advisor, informed me there would be no charge for this accommodation. I sincerely appreciate the quick response to my request, the professional inspection of my vehicle and the fact that the dealership did not take advantage of my highway misfortune. I would add, I have previously serviced this vehicle with Irwin Hyundai and have found their prices very reasonable and am pleased with my overall experience.W. Stephen LoughlinLaconia

Kwill

Jul 20, 2015

I have been a loyal customer of Hyundai Irwin's from the moment I purchased my vehicle from them. I have always had respect from service and sales, and the atmosphere feeling welcoming. On July 16, 2015, my view point significantly decreased. I felt the service advisor was more about getting more money out of me and pressuring me to mend to his ways versus me making the best choice for myself, my vehicle and my wallet. I felt bullied, and felt like my opinion did not matter. I need tires, Dennis Ackley was intent on me buying the lower priced tires based upon his judgement on what was good for my tire. I explained the cost is not important to me and I would rather have a better quality than worry about the price. There was no acknowledgment, but more so there was pressure to focus on the cheaper tires and feel that's because they were in stock, whereas the other tires recommended were not. I had a concern with a rotational noise, and before even double checking with the technician, Dennis claimed and was very arrogantly confident that it was something to do with the tire or the alignment, and that "I have heard this story a hundred times, and with what you're saying it definitely sounds like a tire or alignment issue"...moments later, after I insist on him double checking comes back and says that it's not the tire or alignment, the sound is coming from my brakes sticking to the holders because of dirt and grime. I declined all services to be done to my vehicle like i have always done in the past, because not only is my boyfriend a mechanic, but so is my stepfather, and I trust them more to steer me in the direction of them fixing my vehicle issues or if its best to go back to the dealership. Dennis seemed to be ok with me declining services, but was very adament about telling me the pros to buying tires from Irwin, and the services they provide. If he was all about Customer Service and writing reviews is what Irwin prides themselves on, then perhaps they should have service advisors or the service department in general check the customers profile, where they would see that I have bought tires before (good quality ones, and more expensive ones), they would also see how I am a loyal customer and do not need to be bullied or treated like I do not know whats going on with my vehicle. In addition, they should have common sense that with buying the vehicle and being a loyal customer with everything I have done to my vehicle, they would not treat me like some little girl where this is her first time having something done to my vehicleI left the IRWIN HYUNDAI feeling quite perturbed and feeling like perhaps this dealership after so many years isn't for me anymore. I write this review as a way of letting others know that if you are to be dealing with Dennis Ackley, put your guard up, and if you are to consider Irwin hyundai for a vehicle purchase, please have your eyes wide open for how not only sales, but how service treats their loyal customers. I am thoroughly disappointed, and my high opinion of Irwin Hyundai is not where it was before and I held them in high esteem. It's a shame that one person can bring the character of a dealarship down, but if Irwin Hyundai is going to hire people like Dennis Ackley, I do not trust their judgement on my vehicle in regards to quality services versus how much money they can milk me for before I leave the parking lot. I am disgusted.

gemfunding

Jul 2, 2015

I brought my new Hyundai Sonata in because the low tire pressure light came on, thinking that just putting some air in the tire would take care of the issue. It didn't, the tire was punctured by a screw and the staff at Irwins turned what could have been a very unpleasant happenstance into a completely comfortable experience. From Dennis Ackley, who took care of everything to the technician who repaired the tire, it was absolutely painless and very quick. My hat's off to Irwin's staff, very considerate and professional!

linda93

Jun 13, 2015

Got a 2011 Chevy Impala with the help of dealer Adham Darwish. He was great to deal with and I'm very happy with the service I received here! Thank you.

dragongear

May 10, 2015

I went here to buy a used car and I did. I had to bring it back another day for the inspection sticker and cleaning since the service department was closed. I offered to leave the car to let them clean it and then pick it up the next day but was told no they prefer I take car after I buy it and bring it back for the cleaning. My only real complaint is the car only had 3 gallons of gas in it when I bought it. I've owned 11 cars new and used and everyone always came with a tank of gas. Feels cheap that they couldn't afford to fill the tank up. Little things like that hurt the odds of my return business.

Bret

Apr 18, 2015

I recently purchased a pre-owned hyundai from Irwin Hyundai in laconia. This was my first experience with purchasing a vehicle from a dealership and Frank Cacciatore should be applauded for making the daunting process very simple and straightforward! Frank handled everything right down to contacting my insurance company to change my coverage on the spot. Fantastic folks to deal with - Thanks again!

KMac

Apr 16, 2015

I never write reviews, but I just had to applaud everyone at Irwin for making our leasing experience an enjoyale one. We live about an hour south, but it was worth the drive up to get a great price on a Sante Fe and to meet the friendly and knowledgable staff at Irwin. Now we know why they have a 98% recommend rating! We will absolutely recommend them to all our friends. We will even bring our vehicle there to be serviced because of the incentives and their customer 100% recommend service rating.

Nick

Mar 18, 2015

We recently purchased a used Hyundai accent from Frank and it was a very pleasant experience! He was very polite and didn't pressure us in any way. We felt comfortable the entire time and he was very easy to speak with and work with. We highly recommend seeing him for others looking to purchase a new or used vehicle and will most certainly send him more customers! Thank you Frank!

Georgebee

Mar 3, 2015

As a person who drive a lot for work it is imperative that everything on my car is smooth . I went to put air in tire and stem broke and bob had one in stock and saved the day. Thank you bob

irishbarry

Feb 17, 2015

Irwin's is top notch in my book. Craig Johnson our salesperson was a perfect match for my family and I. Craig was a true professional, honest, patient and kind. From start to finish it was a smooth experience that was actually fun and enjoyable. Thank you Irwin! Warmly Chrissy L

mayokingcomics

Feb 16, 2015

Went in looking to get payments to a certain number along with get into two safe dependable cars. Had a great feeling when I left very happy.Only complaints were someone ate pizza and all there was in the customer lobby was hot dogs.

Terrym

Feb 16, 2015

I initially went for a recall on my Santa Fe, then decided for an oil change while I was there. Everyone was very helpful and professional. I also had a problem with my blu tooth and Bob Cote and another Hyundai salesman came out to my car and fixed the glitch. If and when I decide to purchase a new Hyundai, I will definitely go to Irwin Automotive Group! Terry M.

Michele

Feb 14, 2015

This was the easiest car buying experience ever. I never expected to be treated with such respect at a car dealer. Adham is great at making people feel comfortable in a usually uncomfortable situation. I highly recommend checking them out you will be glad you did.

KM

Feb 11, 2015

My husband and I walked in the first time during a snow storm. We were greeted by Craig Johnson in a professional and friendly manner. He was very open to our ideas and what we were looking for in a vehicle. We never felt pressured or rushed into our decision. The waiting room was stocked with refreshments, magazines, books, a computer, and a television, all very helpful when our two children were waiting for us to look and make our final decision on buying a car. Thank you for making this such a positive experience!

Danny

Feb 2, 2015

Awesome Service and Carl Ekholm is one of the easiest and best car salesman I have ever dealt with. I'll be back every time to purchase a new car from him.

Louise Limoge

Jan 31, 2015

Have purchased three vehicles through Adham Darwish....no pressure, best price, and best customer service! Service Dept. is great! Highly recommend!!Great all around experience.

johnny c

Jan 29, 2015

needed a used car , i got what i wanted for a great price. i will definitely be back . mike was a pleasure .no pressure. he was very helpful guiding me through the process.

S

Jan 29, 2015

Bob Cote in Customer Service, made me feel comfortable with having any of my vehicles serviced even though I do not own a Hyundai. Would go back and recommend.

wicky603

Jan 29, 2015

Mike was very helpful in answering any question about the vehicle. I would highly recommend anyone to mike for a car. Irwin's has a good selection of vehicles to choose from.

Paul

Jan 28, 2015

Mike was able to take care of any concerns I may have had with the vehicle I was looking to purchase. Sometimes even before I had bought them up. The service department and body shop were top notch. Overall I was very satisfied with the purchase of my truck.

Meg

Jan 26, 2015

Irwins is a great place to get your car serviced. Bob was really helpful and friendly when I got my oil changed. I will definitely go back again.

swiftwolf11

Jan 21, 2015

My car was totaled on New Years Eve and I was out of a car completely. Thankfully my dad referred me to Irwins and I can say without a doubt in my mind that they are the only dealership I plan on working with from this time forth. Adham was fantastic! He kept me updated every time he learned something new or needed some more information from me and that made the whole experience a lot less stressful. My new Hyundai Sonata is perfect and very fancy and I am in love with it! Adham was one of the best sale associates I ever worked with and I would very, very highly recommend him to anyone looking for a vehicle no matter what the circumstance. If you need a car I would absolutely recommend visiting Irwin and speaking with Adham. He'll take care of you and find you a great deal in no time and will be professional and keep you up to date as much as he can. Thank you Irwin and Adham for a great car buying experience and thank you for my amazing new Sonata! :)

Rob

Jan 20, 2015

Went into the dealer looking at some used trucks and ended up walking out with a great deal. Everyone I spoke to was very friendly and answered all my questions! Thanks!!

tjm552

Jan 6, 2015

on a recent Saturday we were in for our second free oil change on our recently purchased suv. we ran into our salesman and told him we were looking for another great deal,he found one, recent trade that needed some work. he said he would do all the work needed, and we agreed on a price. picked it up on Tuesday and it looked like a new suv. very happy thank you Adham

jake.boisvert

Jan 3, 2015

Walked in at 1:20 PM - left atr 4:45PM with a new car. Craig was helpful, straight shooter. I gave him a number I was comfortable with and he gave me a deal I was comfortable with. That's the way and should be and Craig made that possible. I had done my research prior and knew what I wanted. Thanks to Irwin Hyundai to meeting, and exceeding my expectations.

THE CHUCKSTER

Jan 2, 2015

like most americans my credit went south of the border - hard times,hard luck,little cash but in need of a - new to me - car. after a couple of bull#%at* experience"s - i walk into irwin hyundai,and drove out in a 2010 volvoxc90 - the interest rate and monthly payment"s were a lot,lot lower then previous dealers i went to: this was all due to the fact and grace of GOD, that i met -craig johnson- a product specialist- (salesman) - who is a down to earth straight shooter who understands times -r hard - : with his financial wisdom and his expertise, craig johnson made the -Impossible dream - happen ! go to irwin hyundai - first/last - just go - ask for -craig johnson- he will do his best to make it happen ! - and that"s no -bull#%at*- THE CHUCKSTER - bristol nh

alecia.bitetto

Nov 26, 2014

I was told that the vehicle I bought was awd...come to find out it drives like a mustang in the snow...doesn't go anywhere...the dealer was nice but lied about the product to make his wallet fatter and now I'm stuck with a vehicle that belongs in Florida...will be contacting my lawyer about fraud possibility...reccomondation get it checked somewhere else...never been ripped off like this before!

SH85921

Oct 5, 2014

Buying a car isnt my favorite past-time but the relaxed atmosphere at Irwin Hyundai and the pressure free sales experience I had with Craig Johnson made it more than bearable. I got the vehicle I wanted at a price that couldnt be beat by competitors.

KC03079

Oct 1, 2014

I'm not the type of person that goes to a dealership to just buy a car.I research what i want in a car and then start my car hunt. Most dealerships sell cars that aren't exactly as advertised,they tell you anything to make a sale and often speak without knowing if its a fact or not. Well Irwin Hyundai is a different experience , Micheal was my salesperson experienced ,knowledgeable and extremely low key. He answered all of my questions and when I asked for a second car to be brought over to the one I was interested in (for a comparison) he did so without question. Top notch in my book! But it didn't stop there, Scott was handling the finances he present multiple purchasing options -clear and concise. he too was knowledgeable in his field and answered the many questions I asked. I had been to 17 other dealerships before I found Irwin -Irwin Hyundai and their team was the best by far!

Niwa2006

Sep 30, 2014

Michael was very patient and super informative, he helped me make my decision with confidence and thanks to the finance team i was able to finally get my first new car on my own without a co-signer

rmceachern

Sep 29, 2014

Service as always was great and Adham was great, and is a tribute to the sales team at Irwin Hyundai. We are happy to continue to be satisfied customers of this fine dealership.

heidis92

Sep 28, 2014

Friendly people and very accomodating; Craig helped me to find a great first car at a great rate. Would definitely reccommend to first time buyers. Overall a good experience.

Sara0215

Sep 21, 2014

Excellent customer service, very pleasant and patient with me as I had lots of questions, it was my first time financing a car. I will certainly return to this dealer

dumontjoann

Sep 20, 2014

Matt is very knowledgeable and helpful. Every time I bring in my car for routine service he always remembers my name befor I even say anything.

moserjoann

Sep 18, 2014

Very friendly place. Every time I go there for routine service Matt knows me by name. He is very knowledgeable and informative. I will continue to go they!

charachemillerfamily

Sep 16, 2014

My husband and I have very limited credit and were on the verge of giving up Mr Roscillo reassured us that we could get financed. After our first visit we went back to purchase and he was there to answer any question we might have. Even the silly question as to how to get the DVD player to work for the kids. He was a great help to our family and was kind to our four children all in which are under 8! Thank you Alex. It was a pleasure to deal with you.

SteveLoughlin

Sep 16, 2014

The salesman, Joe Collie, was friendly, not pushy and knew his stuff. He is a credit to the dealership. I would recommend Mr. Collie to others.

sloughlin

Sep 15, 2014

I found my salesman, Joe Collie, to be very knowledgeable about the Hyundai product. He was not pushy, and convinced me to buy a brand I had never purchased before. He is a credit to the dealership and I look forward to years of enjoyment behind the wheel of my new Hyundai Azera.

sdow06

Sep 13, 2014

Thank you alex roscillo for helping my husband and i get into a new car with our less than perfect crdit you really did an amazing job and i will definatly be recommeding you to those who are looking to buy a car.

shyanne.labrecque

Sep 12, 2014

I had a service dealer who spent his time with me trying anything he could to get me approved and happy. It was an amazing experience and its because of them I have my first car! Thanks irwins!

Paige Dalton

Sep 4, 2014

All I can say is I had an amazing first car buying experience thanks to Adham. I will definitely be recommending my friends to Irwin Hyundai. Thank you again!

Allison Maher

Sep 1, 2014

I had a fantastic experience purchasing my car from Irwin Hyundai. Shamus gave me a very competitive online price and responded to my initial inquiries quickly and honestly. From there, Kevin was a huge help. He stayed late so that I could take a test drive and start my paperwork, understanding that I drove an hour and a half to get there. He was very low-pressure right from the beginning and honestly answered all my questions. Kevin continued to be a good sport even after I barraged him with emails the following day and requested a higher trade in value. When I returned to purchase my Santa Fe everything was ready to go and the paperwork matched up perfectly with what we had discussed. Kevin and Scott had me in and out in less than an hour. I would highly recommend Irwin Hyundai. Thank you again for a great experience!

bob748

Sep 1, 2014

We came in for a used vehicle and got a great deal. Thank you Alex for helping us get a good car that we could afford. I would defiantly buy from Irwin again.

fred dabbraccio

Aug 28, 2014

Alan from service was great. Got are car right in and back the next day.when other dealers gave us the run around and told us that they cant get are car in till next week.

bshute2010

Aug 27, 2014

Alan and his team at Irwin Hyundai bring that family feeling you look for in business transactions. I am very satisfied with the whole facility and Hyundai product. Every time I go in there, its comfortable, easy and never dreaded. I leave with a well taken care of car, outlook for the future of my car and most importantly, a smile. I never walk away with the feeling I was taken by that sales/service guy. Any question I have, answered. Any concern, addressed, and a free coffee only sweeten the pot.Great job! Great Dealer, Great Hometown Heroes.

kpfeil

Aug 25, 2014

Great service, thank you Alex for getting us a great deal and for delivering the car to me as well. I am a second time customer of this dealership.

Cadyhaff

Aug 24, 2014

Craig is an awesome dealer, I would recommend to have him work with you! He'll put you in a car no matter what! I was a first time buyer and wen I thought all hope was lost he got me in a car! He's very friendly, hard working, very reliable! He was easy to get ahold of which was great! He'll get you a car with bad or good credit or even I you're a first time buyer like myself! I didn't think it was possible to meet such a great person at a dealership! He was very honest and does everything he can to get you what you want! He even gave me a rental car while my car was still in the shop being prepared for me! I am very satisfied! Everyone should go to this dealership and work with him!

great experiance

Aug 22, 2014

Irwin was great at my oil change and inspection alan did a great job booking the appt and getting me in on time.I would recommend them to any of my family and friends

Terri Morrill

Aug 22, 2014

Irwin Hyundai was excepectional!!!! From the initial phone call to set up an appointment, along with the first visit to the dealership and be introduced to my sales agent.

derek.marshall.73997

Aug 21, 2014

5 months ago Irwin Hyundai replaced both valve cover gaskets on my 2007 Santa Fe due to oil leaks. I noticed that the front gasket started to leak again just recently. I took it back to Irwin and they very graciously said they would check this out. Half an hour later I was told that indeed the front gasket was leaking and they would replace it right then if I cared to wait. I did wait and an hour later the job was done. As usual they also gave me a a comprehensive vehicle report to tell me some other problems that would need to be addressed in the near future, with associated prices. I find Irwin Hyundai to be great people to work with.

john catalano

Aug 21, 2014

Had my 2013 in for a routine 20K check at Irwin. It could not have gone easier or more efficient!Scheduling was easy and auto reminders followed. Matt C, Alan and Mike quickly got the car in and I did work in their quiet computer room.Faster than predicted the work was completed and the results explained to me with no surprises.The people at Irwin Hyundai are all first class!Thank you.

s.bergeron

Aug 21, 2014

I had to take my car in two times in close proximity for different issues and was very frustrated by the time I went in for the 2nd visit because they were big issues, On that second visit Matt couldn't have been more friendly or patient with me and went out of his way to explain all sides of the service needed. I don't think there is anything that he could have done to be more supportive.Mike, who had been equally great at the first visit, also continued in the same helpful and friendly manner. I also spoke to Melissa several times by phone with the same experience.I want to thank Matt, Mike and Melissa for making a stressful time as easy as possible!

Healds3

Aug 20, 2014

Matthew was extremely helpful, honest, and informative about work our car needed. We felt we were in great hands and didn't get that "dealership" feel like we were just a number taken in and pushed out. Work was done and done right! We thank him for making our car safe again for our family and giving a genuine care and concern! Will be returning and request Matthew for future work!

ryrose1998

Aug 18, 2014

It was a gentleman I dealt with at the service counter.He said it was his 1st day.He was very kind and courteous.It was my 1st oil change.I was told that the service was very good at Irwin by a friend and she was not wrong.I was very impressed with my 1st visit.I will be sure to tell all my friends about my service and sales experience at Irwin.He even gave me a car wash coupon !! Thanks for the great service, Sarah

kerriparker

Aug 15, 2014

I recently had my car totaled due to a run in with a Moose on the Highway. I have a full time job, and work 3 other jobs as well. My situation is not great for purchasing vehicles due to credit issues, Joe Collie was patient and was able to get me into a vehicle that had what i needed at a price I could work with. great experience and never did i feel like I was going to be talked into something that i could not pay for. Everyone was great... Thank you.

kmht62

Aug 15, 2014

I always take my cars back to the dealer for scheduled maintenance. The staff is friendly and I feel like they are giving me the best service possible for my cars.The dealership is clean and comfortable and the time goes by fast. Its nice to have a great maintenance shop here in town.

lindaverrill

Aug 15, 2014

I was called within minutes of looking up a vehicle on line. They were very pleasant and willing to work and get things rolling. I live in another state so I was able to submit everything on line and was very please to have been approved to purchase a vehicle before driving 100 miles. Just got home with and so far so good. I would absolutely recommend Irwin's to my friends

kshar

Aug 14, 2014

I stopped by to see about getting my first car today and Frank Cacciatore went above and beyond my expectations! He gave honest and helpful advice for a first time buyer like me! I love my new car and I had a wonderful experience with Irwin Hyundai. I would recommend them and especially Frank to anyone looking for an awesome deal and excellent service!

Bossman27

Aug 13, 2014

Excellent service. I would recommend them to anyone and I highly recommend Adham. I going the selection to be good and the prices are very competitive.

tristonb1

Aug 13, 2014

Came in looking for a new Elantra and I was greeted by smiling faces the whole way. Everyone was pleasant. The whole experience was stellar and they really made me feel taken care of.

melanie1018

Aug 11, 2014

Craig was awesome. I walked in not knowing what I wanted. Going through a divorce and never bought a call on my own before. He was very helpul and understood what I needed and helped me through the process. The transaction was quick and painless and I walked out of there with a car I just love. There was no pressure. Thank you very much.

RoseA2014

Aug 11, 2014

Stopped in needing rear brakes. Matthew was very helpful and not only took care of the breaks but also recalls on vehicle. Service was quick!!!!

rrswhite

Aug 3, 2014

I knew the car I wanted to look at when I showed up at Irwin. It turned out that car was sold so my salesman, Frank brought another up for me to take a look at. No pressure, no annoying tactics. Just a friendly, no nonsense, no pressure consumer to consumer experience! Frank found me a loan that could not be beat anywhere else and did so in a quick and fair manner. He was personable and experienced and never once tried to sell me something I was not interested in. This dealership was one that my family has dealt with for years, but then left due to their favorite salesman leaving. That has completely changed after dealing with Frank. We have found our reason to go back. Irwin really was a great experience and after all, buying a car should be!!! Thank you Irwin and Frank Cacciatore for making it what it should be!

J.Ellis

Aug 1, 2014

I did my research. I knew what car I wanted (2011 Sonata), I was already approved for a low-APR loan, and I was ready to negotiate the pants off of the next fast-talking dealer who tried to upsell me on a vehicle. My experience at Irwin Hyundai blew me away. Not only did I get the best Hyundai Sonata deal in three states (New York, Vermont, and New Hampshire), but he found me a loan with an APR rate that was way lower than the one I brought in (and mine was already one of the lowest many dealers have seen). The car color and condition were superb and my rep (Mike) was friendly and helpful throughout the entire process. He didn't even try to turn an extra buck by tacking on unnecessary warranties or rust-proofing or anything like that. The process was quick, fair, and completely transparent. To top it off, he recommended an amazing steak and lobster place for dinner (and it was amazing). A+ experience at Irwin Hyundai - I've already started recommending it to everyone I know.

Brooke874

Jul 31, 2014

Mike was amazing!! He got us everything we asked for and more!! Great experience at Irwin and I would recommend them and Mike to everyone! LOVE my new car!

Donna Peters

Jul 31, 2014

I really enjoyed my experience. Michael did everything he could to find the lowest interest rates for me, he got me a very reliable car. I love my new car!

AliciaDeluca

Jul 30, 2014

Great customer service. Quick buying process and they found the perfect car for our family. I recommend this dealer and dealership to everyone. Friendly staff as well. Frank and Amy made this buying experience the best vehicle purchase we've ever gone through we will be back when we are ready for our next car.

cgk317

Jul 29, 2014

Craig was very friendly, did not rush us to make a sale. He definitely helped us in every way possible to get us to where we felt comfortable with the purchase. I would definitely recommend anyone I know to see him. We couldn't be any more happier with our purchase.

ErinW

Jul 28, 2014

Two days ago my parents and I came in looking for a deal on a Hyundai Elantra that we had seen in the paper. Alex was there to greet us at the door and continued to help us to the best of his ability until the second we drove off the lot in that brand new Elantra. He was fantastic throughout our entire experience there and I hope to deal with him again in the future when we come back for another vehicle.

michelle.stracener

Jul 28, 2014

After taking our 2014 Santa Fe to another Hyundai dealership on more than one occasion for the specific reason, we finally discovered what the ticking noise in our vehicle could be. And the noise wasn't "in our heads". Melissa Severance was genuinely helpful, knowledgeable, and took the time to explain to us what the potential outcome could be. She is a great asset to be the face of the Irwin Service Department!

blamper

Jul 26, 2014

I purchased my Hyundai Elantra on 7.23.14. I worked with sales rep Mike DeNauw. Before going into Irwin Motors I spent the day visiting surrounding dealers with little luck and rather frustrating results. This was my first experience buying a car and I knew that I had a poor credit score. I believe it was John from Winnisquam Auto who recommended I go to Irwin Motors, he said Irwin Motors are able to work with people in my situation. Which is exactly what Mike DeNauw did. Mike reviewed my buying situation and explained to me the best ways to get a good vehicle, without a huge interest rate and monthly payment. As he stated, we are problem solvers. Which I believe Mike was successful in regards to my purchase. Buying a new car was a big deal for me and a stressful decision, but being able to work with Mike made that experience a more pleasant one. I learned a lot about fishing and Mike's interest in gardening as we talked while waiting and Mike took an interest in what I do for a living and who I was. I'm excited about my new vehicle and want to thank Mike DeNauw personally and the entire staff at Irwin Motors in Laconia, NH. Thank you!Ben Lamper

JHebeisen

Jul 20, 2014

My wife and I just traded in a "97 Catera on a 2011 Kia Optima and last Oct we bought a new 2013 Hyundai Sante Fe. Both times the Salesman was Adham Darwish at Irwin Hyundai and we were very pleased with the total experience both times. Adham is very low key and knowledgeable, and he fronts for a team that is very easy to deal with. We have been very happy with the quality and performance of our Santa Fe and the Optima appears to be cut from the same cloth. They gave us a fair price for our trade-in and did their best to meet our price budget. They even took the time to work out a referral award for our daughter who had previously bought a used car at Irwin Toyota. The paperwork was handled by Amy quickly and efficiently and in a friendly way. We road tested the Optima before the service team had touched it and they quickly worked the car over so that it was fully inspected and spotless by the next afternoon for pick-up. We will definitely be back to see them again.

pgilmore67

Jul 20, 2014

We just purchased a new 2014 Hyundai Elantra from Irwin Hyundai in Laconia, NH. We worked with Adham and he was amazing! We brought in a TrueCar certificate with the price, color and options that we wanted, and Adham delivered. We were extremely happy with the entire transaction and would highly recommend Irwin Hyundai to anyone we know who may be looking...

rog1

Jul 19, 2014

We just got a new 2014 Sonata from IRWIN Hyundai in Laconia. Worked everything out with Shamus the on line manager. I was very skeptical as the price was so low, even though they were going over 100 miles to pick it up at another dealer as I wanted a red one. I was very pleasantly surprised to find out everything they told me was true and the price was exactly what I was quoted and even included the tittle fee. We tried many other dealers and had some rather unpleasant experiences at some of them. Not this one everyone was great, the paperwork was mostly complete we just signed it. Craig was very helpful and even connected our cell phones to the car radio for us. Thoroughly explained everything about the car and made sure we were 100 percent satisfied before we left. First time I have been really happy about buying a car. I am not easily pleased and prefer to deal with the dentist than car sales people but if all dealerships were like this one the reputation of car dealers would be very different. Yes you can believe all those great reviews!Marilyn and Roger

Mark Givens

Jul 17, 2014

Traded our 2012 Elantra for a 2014 Sonata. Worked with Craig Johnson (Outstanding Salesman)! We were able to get exactly what we wanted within two days. New car was prepped and ready to go with no issues regarding the vehicle, contract or paperwork. Great job by the whole Irwin team. Recommend that you ask for Craig when you go to the dealership. He was spot on with everything. 72 months zero percent financing was a real plus as well.

rtlevan

Jul 16, 2014

In the past shopping for a new car has generally been a gut-wrenching experience for me. This time was much different thanks to Craig Johnson at Irwin Hyundai in Laconia, NH. It wasn't exactly an exhilarating experience but it was pleasant and very satisfying. I was able to purchase a great new car at a good price without a hassle. .

fuzzymonkey525

Jul 14, 2014

Alex and Carl were very helpful. We were able to take the car to a third party garage for inspection. They were friendly and accommodating.

michelle525

Jul 12, 2014

Alex got us into the car we wanted meeting all the requirements we had while staying within our desired budget, making sure no unanswered questions.

Kellyqh

Jul 7, 2014

Irwin makes buying a car easy with no high pressure. Irwin has great pricing and you leave feeling you were treated fairly. This was my third experience with Irwin and I think that says it all.

llt934

Jul 5, 2014

I had a great sales person Frank Caccitore, he worked with me to get me what I wanted and needed. He explained everything step by step. His customer service was top notch. His manager also assisted and together they got me a great car. I am very happy with the Laconia Irwin dealership and will recommend them to friends and family. I actually already have. Thank you! Lynn T.

Hyundai_2014

Jul 2, 2014

Great experience buying my 2014 Hyundai Accent GS Hatchback from Irwin Hyundai in Laconia, NH! Joe Collie is great to work with!The ease of purchase is accomplished because of the internet information you can get and do so much of the paperwork over the phone and online and no more sitting in the hard seats on the showroom floor like back in 2005!I purchased my car May 30, 2014 and have enjoyed this past month driving it and have put on 1181 miles on it! I upgraded from a 2004 Hyundai Accent Sedan and enjoy the Hatchback that I purchased.I will definitely recommend people looking to buy a new car to check out what is available at Irwin Hyundai in Laconia and ask for Joe Collie, he is a great salesperson to work with!Thanks again Joe!Amiee Goodspeed

bfscott67

Jun 30, 2014

I spoke with Mike DeNauw at Irwin Hyundai and explained that I needed a safe, reliable vehicle and had a very tight budget to work with. I needed something that got good mileage and had enough room for my family. Then I proceeded to tell him that my credit wasn't great, my trade in was only good for the scrap yard, and I didn't really have a down payment. After some looking, Mike found me nice 09 Hyundai that was perfect. He was very straight forward and didn't feed me a bunch of BS just to make a sale. Amy in finance was able to put together a great price and explained all the details of the extended warranty. Mike and Amy were a pleasure to work with I would recommend Irwin Hyundai to anyone.

cn3ab

Jun 30, 2014

Craig Johnson provided my wife and I with exactly what we asked for. We maybe could have asked for more, but they need to make a living too. If the car needs no more than routine maintenance, then we'll be thrilled! Thank you, Craig (& Amy)

jackread

Jun 30, 2014

I was shopping for a first car for my 16 year old son and we found a very nice used Toyota at Irwin. I worked with Mike, who was helpful and accommodating. Everything about this went incredibly smoothly. First of all, there was absolutely zero pressure to buy a car. We agreed on a price and there were a couple things I wanted cleaned up (it's a used car after all). Mike had his crew made the car look like brand new. Fantastic! I picked the car up on a Sunday afternoon, and needed a way to get it back to the house across town. One of the guys was kind enough to follow me home and drop the car off for me. Mike followed up on Monday (today) to make sure everything was to my satisfaction. These guys exceeded my expectations every step of the way. What a nice change after shopping at other dealers! I highly recommend these guys.Jack

mrbillgill

Jun 30, 2014

Thank you for a great experience in buying my new car.Craig and Amy made it quick, painless and easy from selection to final paperwork. Thank you!

Anitaselantra

Jun 29, 2014

I bought my new 2014 Elantra from Adam and had a great experience. We came to a price that I thought was fair quickly and it made the whole experience great.

slbmeco

Jun 26, 2014

I had a great experience at Irwin. Joe was a pleasure to work with. He was able get me a great price on my new car. I had concerns about the safety ratings of Hyundai vehicles. Joe was able to confidently tell me that Hyundai has very high marks for safety ratings. I am very happy with my new vehicle and would recommend anyone to visit Joe and purchase from Irwin.

WMFW

Jun 26, 2014

My wife and I were in immediate need of a new vehicle to replace her 10 plus year old car. While originally considering multiple visits to several various dealerships in the area we never saw the need to continue beyond Irwin. After setting up the original appointment online and meeting our accommodating salesperson Alex, the test drive of our 2014 Hyundai Tucson Limited sold us both on the brand and dealership. The overall value of the features offered for the price quickly allowed us to make a well informed purchasing decision. Amy in the Business Office provided multiple finance options with solid insight and knowledge. Our thanks to Alex, who came in on his day off to finalize the deal and deliver the vehicle, obviously very eager to please his customers.

jefftsass

Jun 22, 2014

Alex Roscillo was a pleasure to work with. Very accommodating and helpful. Unbelievable service and attention to detail. Great salesperson to work with who tried and succeeded in getting us the vehicle that worked for us.

ldumond

Jun 20, 2014

I came to this dealership very apprehensive and nervous; however, Mr. Frank Cacciatore said he would make my day and he did! I was very surprised at the non-pushiness of Mr. Cacciatore and the understanding he had for my current circumstances. I left this dealership with a car that I am in love with; something that I did not expect to happen! I will be sending my friends and family to Irwin automotive group and to Frank Cacciatore; he made the process buying easy, did not place high pressure on us and worked with us to ensure the best fit all around. I left the dealership smiling; complete opposite as I was when I walked in.

kimberly 1

Jun 19, 2014

Frank Cacciatore was my salesman and it was the Best car buying experience I've ever had. My situation was difficult,Frank was easy going, knowledgeable and honest. Did I just say that about a car salesman? I pray he is still there when I go back for my next purchase.

Blubyeu

Jun 10, 2014

We had an appointment with Shamus on June 6th my birthday. After e-mailing and phoning we set up an appointment with Shamus to see a new Elantra GT that was advertised on the Internet for $17400. He said it was still available and it would be left out front ready for a test drive. After an 11/2 hour drive we met Shamus who then handed us off to another salesman and we were told we would be well taken care of. We were told by Shamus that the car was at their other annex facility and the salesman would go and retrieve it. Meanwhile we roamed around the lot and our salesman showed my wife and I the features of another Elantra GT. He then disappeared for about 15 minutes inside the showroom. When he emerged, he told us that the car we came to see was sold or actually promised to another dealer. Both my wife and I were disgusted and asked why no one contacted us being the appointment was set the previous day. After roaming around the lot we were shown the car we came to see buried in the rear lot with no sign of a sold sign. The salesman went inside the showroom again and after about 20 minutes my wife and I went in. Our salesman came to us with another offer for the same featured car at a price of $19800. I asked if this was a typical "Bait N Switch" deal and he said that it is what other dealers are asking for the same car and he wondered where that MSRP came from. We told him we were leaving and we wouldn't do business with Irwin and plan on telling others. We feel that the salesman was only doing his job and for some unknown reason Shamus felt that we would buy a car for $2100 more than advertised. What a way to waste a birthday.

Devin5689

Jun 10, 2014

Irwin Hyundai is a wonderful place for all things auto related - service,parts and sales. I highly recommend Irwin and Matt C at Hyundai location

sbissonnette

Jun 9, 2014

Had wing installed on my car approx: 2 mos.ago. Got car back within a day. However wing leaked, brought it back. Wing leaked about a week later. They ordered a new trunk and sent it out to an autobody shop for paint and re-install of wing. Got car back quickly again. Now paint has bubbles. Brought back again. Throughout this whole ordeal the customer service rep Melissa Severance has been great to deal with. They gave me a loaner car each time, and they have strived to make this issue right time and time again. I feel confident that I will give them all my future business. Customer service is excellent in my eyes. Melissa went out of her way to find a web site to help me with my other vehicle that has frame rot...thanks to her above and beyond efforts we found out it's under recall. She saved me tons of money. It's refreshing to see that good customer service still exists.

sarahb1012

Jun 8, 2014

Great place & great service!it was a pleasure working with Frank Cacciatore. Would recommend this dealer ship We will be back here to buy our next vehicle.

poolside12804

Jun 4, 2014

Looking to purchase a new Hyundai, did the research, and drove 3+ hrs. to make the deal. Understanding a dealer needs to make money to stay in business we still received a very fair deal with better discounts at Irwin. So unless you buy your car from a dealer sitting in a cornfield with no overhead, please don't expect to get off completely at wholesale. Volume and not as greedy is what we found at Irwin, compared to the 3 other dealers we visited. Frank our salesman was very nice and understanding throughout the process. Never did we feel like we just couldn't stand up and walk out. I guess I mean to say we weren't attacked, and pushed into a deal/car we didn't want with typical sales tactics. Please stop by Irwin Hyundai and give Frank a chance in your search for a new or used car. Try a couple dealers 1st, they go to Irwin and I hope you see the difference we did in sales approach. Thanks, Frank/Irwin

Ndg2014

Jun 2, 2014

Adham Darwish is by far the best sales person I have ever dealt with. Easygoing, courteous, friendly, and no pressure. He gets my business everytime!

coryg3232

May 31, 2014

See Craig. He was great to us. My wife and I both bought cars and were driving out the same day. Top notch service. Thanks again Craig

jacobs12

May 31, 2014

My experience at Irwin of Laconia was great, I was fortunate to find Mike DeNauw my salesmen, whom I met at another Hyundai dealership a few years ago. He worked with me and my daughter until we purchased the car we liked. I will more than likely return to Irwin to purchase a newer car in the next few years. We were treated very well and Mike was very helpful to us. I am looking forward to another experience with Mike, when my other daughter, Christina, decides to purchase her new car. Thank you Mike for making it all possible.

rkuczkowski

May 31, 2014

I was very pleased with the customer service provided, the Product Specialist I worked with was excellent and met all my needs. I was offered the vehicle to experience and drive the day before, this was very helpful in getting comfortable with the car. I feel I got a fair deal and was treated with respect.

david_tboww

May 30, 2014

The hour long trip to Laconia was worth it, Frank at the used car lot got us a great car for what our needs and budget was.

GreyLady

May 28, 2014

Ooopsie--I must correct my review---YES--I recommend dealer. (did not select "Yes" on the review.See evidence of YES, by my comments entered previously.) I will add--Service Dept courteous & knows my car.

404redbarn

May 26, 2014

Our service experience today was just outstanding! I am a previous customer of Irwin Hyundai having leased my 2013 Sonata just ten months ago. I cannot say enough positive things about the service experience and ease of doing business with everyone at Irwin Hyundai. I arrived at Irwin Hyundai today with my son Ben to purchase a used vehicle for him. I was looking for something safe, reliable, cost-effective, and dependable that he could use throughout his college years. I was thrilled when I saw that Adham Darwish was working today (Memorial Day) because Adham handled my lease and I trusted that we would be well taken care of. Adham was patient and took the time to show us several used vehicles that were in our price range and answered all of our questions in a thorough and honest manner. He is friendly, easy to talk with and makes you feel very comfortable throughout the entire process. Buying a car, especially a used car, can be an intimidating process but I felt completely comfortable knowing that I was in good hands at Irwin and with Adham as our Sales representative. We got an excellent and fair price on the vehicle and never had to enter into uncomfortable negotiations. The ease of doing business with Irwin cannot be overstated!!! The vehicle was clean, serviced, and ready for us to take off the lot in a very reasonable amount of time. Again, I cannot say enough about the exceptional service experience with Adham and the team at Irwin Hyundai - Truly heads and shoulders above other car dealerships!!!! As a mother, I can rest easy knowing that my son is in a safe and reliable car! Yet again, Irwin Hyundai has earned my business as a loyal customer. Regards, Brenda Paradis

kirstendionne18

May 24, 2014

Fantastic time with finding the car of choice. Was great with figuring out the finances needed to purchase a car and was extremely kind and aware of our wants

davislamb

May 18, 2014

Adham was very friendly, we gave him a price to work with and he got us a great deal on a newer car then we were looking at.

Ashlie2101

May 16, 2014

The team worked hard to get me the right deal I needed! They were great very friendly and so helpful! If your looking for a place to go this is it!!!

cvera2014

May 12, 2014

I AM A FIRST TIME BUYER WHEN I WALKED IN TO THE HYUNDAI DEALER CRAIG JOHNSON GREETED ME WITH A FRIENDLY SMILE .HE MADE MY EXPERIENCE PAINLESS AND STRESS FREE .I LEFT VERY HAPPY WITH MY NEW CAR .THANK YOU

sarahbuonopane89

May 6, 2014

This was our first visit to the Irwin dealership and we were impressed with the overall experience. We weren't hounded by sales people when we first drove in which was nice. The truck we saw online on their website and went to the dealership to look at was exactly what we thought it would be. There were no gimmicks or cover ups. Our salesman was great he was helpful and had the answers to all of our questions. I would definitely go back

RyanMcM78

May 2, 2014

When i was first looking for a newer car i felt like a deer in headlights. So many options and places i could go. What would work best for me and my credit. How do i know I'm getting a deal? A friend of mine just recently traded in her car to Irwin and was able to drive out that day in a new car with a very good price so i thought why not. Once i got there Frank could tell i had no idea what i was doing and he helped me step by step (with alot of patience mind u too lol) to make sure i was able to get the right car for me. Never at any point did i feel i was stuck into something i didnt want or could afford. I am very happy with the service they gave me and the price they gave me for my older vehicle. I've already showed off my car to many friends and told them to go and you all should too.If a Fair, Friendly, no pressure environment is what ur looking for go to Irwins of laconia :) i dont regret it

Corliss88

Apr 30, 2014

After a lot of looking we found a truck with room for our family we liked at Irwins and Mike Denauw worked to get us financed, and was more than understanding of our situation and concerns on the truck. Thanks Mike.

Ldejoie

Apr 30, 2014

We got such a great deal we bought two cars. Mike was great and not pushy at all. Second time we bought cars from Irwin. I'd go back next time.

TammyMcGowan

Apr 30, 2014

Mike DeNauw was one the most professional and experienced sales people I have met in a long time - He took his time, getting me the best percentage rate on my loan and helping me to select the right car for me - along with friendliness that made me feel like I was special and appreciated. This dealership has seasoned staff, great managers and a friendly old fashioned style that I love! Bought two cars so far and I will be back if I need another!

Zlaplant33

Apr 30, 2014

I worked with Mike .D and he was awesome he did everything to get me in the car I wanted at the price I wanted I highly recommend him and Irwin, they were great and thanks a ton! -Zack

16MargC23

Apr 29, 2014

My experience at Irwin Hyundai was far more than I expected. EVERYONE was friendly, not only to me, but to my 5 month old puppy. I test drove the Santa Fe Sport, handed over some information and soon I was walking out with a better deal than expected and NO money down! A fabulous warranty, improved since I bought my last Hyundai in 2006, covering bumper to bumper, and on top of it all a topcoat protector all financed in to my monthly payment, barely noticeable to the wallet. By the time I left the dealership I felt like I was friends with everyone in the place! Happy Shopping, Happy Driving!

Dkilgellon

Apr 29, 2014

My husband and I walked into the Irwin Automotive Group to meet Craig Johnson about test driving a Hyundai Sonata Se at 4:pm but we were a half hour late. Craig said "better late than never". He talked to us for a few minutes and then brought the car around to the front of the store. All the doors were open as well as the trunk. He showed us how the seats fold back for carrying longer items in the back. We test drove the car around town, came back to the dealership and started the paperwork. We needed that car before the end of the day. Craig worked fast and efficiently to get us in that car. He kept his sense of humor even when the computer glitch wiped out one of his forms. We are very happy so far. We walked out of there around 7pm as brand new Sonata owners!! Thank you Craig and Irwin Automotive Group! It was nice doing business with you all!Dawn and Tommy Kilgellon121 Pleasant St. #3Laconia, NH 03246P.S.. Please don't share our information with other business'. Thanks so much.

lizzy1412

Apr 28, 2014

Both Amy and Carl provided exceptional customer service. They were extremely helpful throughout the car buying process, every step of the way. I highly recommend Irwin Hyundai!

mooneys05

Apr 27, 2014

I would recommend Frank to anyone looking for a vehicle, He does what he say's he will do for you. I will buy my next car from and as well.Robin Mooney

cferren

Apr 24, 2014

I went to Irwin's with my cousin looking for a used vehicle for her to purchase. Frank was very friendly and patient with us. A couple of the cars he showed us had issues but he really worked hard to find something reliable within her price range.

gingeranngrant

Apr 17, 2014

We bought 2 new Hyundai Elantras from Joe Collie. We traded in an older car and a newer car. Considering the 2 purchases the experience was surprisingly pleasant. Joe was friendly and able to negotiate our needs. We left pleased with the deal and our new car! THANKS!!

Lsverge

Apr 12, 2014

With spotty credit and a minimal trade they put me in a perfect used car and were wonderful to deal with every step if the way!!!!!

kimball_80

Apr 11, 2014

made the car buying experience easy. and was helpful and got a good deal he saved us a great deal of money he was very friendly and listen what we said.

Rita59

Apr 7, 2014

John & Adham "LISTENED" to what our needs were and did not push or try to change what we knew we could not do. They were respectful and engaged in who we were personally. We came in just looking and ended up staying late without us even realizing what time it was. Time after time we noticed that Adham was "in tune" to what we wanted and what we could do and he continued to work with us within that boundry. We have purchase cars from you and the past, our F150 was purchased from Irwins and we will continue to do business with Irwins. We will have no problem referring friends and family to you. The only thing I would say negatively is that the Recon of the car maybe could have been better. It is a cream colored interior so maybe the stains we are seeing could not be removed but the sand in the seats could have been cleaned up better. Adham scheduled our first appointment for an oil change when we picked up the car. Overall, it was a pleasure working with Adham and John. While this is only a used vehicle, to us it is still a big deal. We felt assured about what we were doing and are happy with the end results. If all your salesmen and financial staff treat their customers like Adham and John do, you should be #1 in car sales! Keep up the great work! Respectfully, Steven and Rita Walsh.

Karolelucy

Apr 6, 2014

Went there for one vehicle came out with something totally different. Craig knew exactly what would make me happy! My son will be looking for a car soon and I'll take him right over to Irwin Hyundai

BonnieDay

Apr 1, 2014

First time buyer, they were courteous, helpful, very friendly, and no pressure. Waited for a bit for paperwork to go through, but well worth the wait. Thank you! :)

Geepa

Mar 31, 2014

Craig was very professional putting me into an upgrade of my Hyundai Accent to a Hyundai Tuscon. I wasn't really looking to buy a new car but Craig worked a deal I felt was great. He took time to answer any and all questions, was knowlegeable of his product and wasn't a "pushy" salesman. I would reccommend this dealership and particularly Craig.

jrj3

Mar 31, 2014

Mike and Amy were really great! Mike gave us a pressure-free sales environment and was really helpful. Amy did an awesome job getting our car financed into affordable payments. It was a great experience!

Laura75

Mar 31, 2014

I went to Irwin Hyundai after visiting three other dealerships; two of which seemed like nobody cared much if I bought from them or not. Frank took a lot of time to work with me and make sure I got what I wanted...and I can be super indecisive!

onpoint76

Mar 31, 2014

We were unsure about the purchase of a new car as we have had some credit issues since the last time we bought a vehicle. We were able to purchase the car we wanted and get a good rate with a payment that was within our budget. Everything was done in a timely fashion and we are very happy with the whole experience. We wouldn't go anywhere else.

Tusi4life

Mar 31, 2014

If Irwin Hyundai is your choice to buy a car, Sal Vespa is the guy you want to talk to. Sal is the guy we will be going back to do all our future business with. He got us the best price on our trade in and he and the team worked very hard to get us a good interest rate on financing our car as first time buyers. He was very helpful and payed a lot of attention to us and what we were asking for. Thank you Sal for selling us our 2011 Chevy Cruze we couldn't be happier with our purchase and we will be seeing you in the future.

faithfulone

Mar 30, 2014

Had a great experience purchasing a used car from Irwin Hyundai. I had been to a few dealerships prior to going to Irwin where I was shown everything that was beyond my budget. The salesman at Irwin asked me what I was looking to do. We found a car that worked for me and after driving it they quickly worked out a deal for me that was within my budget. I recommend them to anyone.

Kasstewart

Mar 30, 2014

Craig was so helpful. Made a trip from Nashua. They got me in and out quickly. Would recommend to anyone. This is a first class dealership.

richhey

Mar 30, 2014

just thought I'd let everyone know that I had a great experience shopping at Irwin Hyundai. I was treated incredibly nice and respectful I had a wonderful transactions and bought the car of my dreams at a price I could afford. I would highly recommend craig johnson as a salesperson he was attentive and very professional.

rpatten

Mar 28, 2014

Adhem and the Irwin team were great to work with. They dealt with my less than ideal credit and got me a good interest rate. Not to mention the awesome deal they work out with my trade. Overall I am very happy with my experience and will be back in the future for my next vehicle.

lrousseau67

Mar 25, 2014

This is the second car I have bought from Irwin Hyundai and Frank Cacciatore. Frank is awesome! He knew what I wanted, didn't waste my time and I was in and out in less than an hour with my new car. I also had all my service done on my previous car at Irwin Hyundai and will continue to do so with this one. Their service is as good as their sales dept. Thanx Frank!

Suits

Mar 24, 2014

Great dealership to work with. Fast, easy and efficient. Both Frank and Ken made my family and I feel right at home and I could not say anything negative. Amy (who worked the contract) up when as far as to giving my 3 year old a balloon, water and a snack while my wife and I signed the papers. Very professional and highly recommend.

cinmpic

Mar 16, 2014

Have always been very happy with my experiences at Irwin Hyundai. Just bought my second car there and they have always met my expectations. I bought mymost recent car (2013 Elantra) with the help of Craig Johnson who made the process of buying a new car a positive experience. Would highly recommend Craig to anyone looking to buy a new Hyundai.

defcon5

Mar 16, 2014

I was internet shopping for a specific year and model Ford Explorer for my son's mom.After locating the model I was looking for,I was put in contact with Craig Johnson in sales.The entire sales transaction was done via telephone}I live 75 miles from the dealership},we agreed on a price,and the needed documentation for financing was clearly explained to me so I knew what to bring with me. Due to a very hectic work schedule that was greatly hampered by weather conditions,Craig held my new truck for over a week without even a deposit!!!I explained my situation,and he worked with me to come up with a workable delivery time for my schedule. We arrived at the store,was warmly greeted by the staff,and Craig took us right in late on Saturday afternoon to complete the sale without any issues or delay.I want to commend both Craig Johnson and the dealership for handling my deal with professionalism,and making us feel like they wanted us there,and our business was important to them. In closing,I will strongly champion the benefits of both Craig Johnson and the entire Irwin Motor Group.

KatieRajchel

Mar 15, 2014

An open letter to potential Hyundai buyers:My parents started purchasing Hyundai autos in the 1980s starting with the Excels (2), then the Elantra (1), then Sonatas (2). Having driven my mom's old sonata into the ground, it was time for me to buy my own car. I decided that I would purchase a Hyundai. After all, why switch brands when you know what you are getting? My dad helped me find my perfect car online with the help of Irwin Hyundai's internet sales manager. Although I live in seacoast NH, I was able to save almost $2,000 on the purchase of an identical car by travelling to Irwin Hyundai in Laconia. The 60 minute drive saved this college girl a lot of money.My dealership sales representative was Craig Johnson. I was cordially greeted at the entrance and welcomed to the dealership. Craig helped me make my first time experience of buying my own car very easy! Every employee in the dealership was very friendly, but Craig was wonderful to work with. He explained the new vehicle features and explained the financing process. After the test drive, I knew that this was the car for me. Bank approval was smooth and I qualified for very competitive rates and terms. This college girl has a new "Marathon Blue" Accent for about $200 a month with $0 down!!!.The finance manager ( Amy Gill) explained the paperwork that had to be completed to finalize the sale. Amy explained the paperwork to me and my parents and fully answered my questions. She also gave me some advise on how to maintain and improve my FICO scores. I arrived at 10:05AM Saturday morning and I was on my way home with Tiffany ( I named my car already ) by 12:55PM. New car purchased in about 3 hours total (test drive, finance approval, paperwork signing, car prep, and delivery). Can it get any easier? I doubt it.Is it worth the drive to Laconia and working with Craig Johnson? You bet. ~( a very happy new Accent owner purchased at Irwin Hyundai)

Amyjo8992

Mar 14, 2014

We found the car we wanted online and worked out the pricing with the Internet Manager. We went in for a test drive, etc., we agreed to purchase the car and then waited for four hours to complete the sale. At the end of the four hours, our "salesman", Craig Johnson, was more concerned about making sure I completed this review, he even checked to see if I completed it, while we were waiting for the car to be "cleaned". The cleaning they did was not worth the wait, they cleaned half the car and did a swipe on the dashboard and left us with an overwhelming oily smell. I had an issue with the car on the ride home, when I spoke to Mr. Johnson about it the next day, I was blown off. I thought that perhaps they may want to help me out after just purchasing the car from them, he told me I would be better off finding a dealership a little closer to home. However, Mr. Johnson was quick to ask about completing this survey. In an email from Mr. Johnson the following day, he manages again to ask me to complete this survey. I sent an email to the Finance Manager with some financial documents, in the email I asked to receive a confirmation from him that he received it and that the additional key they found would be mailed out to me. It has been three days and still no response, however, the bank called and told me they received the paperwork, In my opinion, all they car about is the sale and not the customer service after the sale. However, we are very happy with our car.

boorider

Mar 11, 2014

My husband and I stopped by Irwin Hyundai on Saturday so that I could test drive a Santa Fe. I love the exterior design of this vehicle and although I am a tried and true Subaru owner, I wanted to see what the Santa Fe was all about. It exceeded my expectations, as did the service that we received as soon as we walked on the dealership lot on Saturday. I have only had the vehicle for 3 days however I am absolutely certain that I made the right choice in vehicle as well as in the company that I will be dealing with for the time that I own my vehicle. I know that if I call Kevin, he will be attentive. There are so many awesome features on this vehicle that I know I'll be calling or stopping in soon for him to remind me of how to operate them all!

Pinsusan

Mar 10, 2014

I was nervous entering the dealership by myself but I was met by a very friendly salesperson. He was very knowledgable about the car I was looking into and able to answer all of my questions. He treated me with respect and made this a great experience for me. I was able to get a great price for the car that I wanted, I will definitely recommend Irwin Hyundai to others.

Rmosher

Mar 8, 2014

Salesman was very helpful, friendly and I feel like I got a good deal on the car I am purchasing and what I got for my trade in. So far the process has not taken too long.

loriebluhm

Mar 7, 2014

Frank is a great salesman. Second time back to see him. A real guy and treats you very well. Im sure I will be back again!!!

mbryson4

Mar 5, 2014

I would recommend Frank as a sales person, he is very friendly and answered all of the questions i had. Thank you very much Frank. This was my first time buying a vehicle from Irwin's, an i would highly recommend Irwin's.

mbryson4

Feb 28, 2014

I would recommend Frank as a sales person, he was very friendly and answered all my questions. I had a great experience at Irwin's hyundai as this is my first time buying a vehicle through them. Thank you!

Granpa

Feb 27, 2014

I was looking for a unique used truck and Irwin had it. My salesman was Sal Vespa, he was kind, polite and quick to listen to my concerns. The folks at Irwin worked as a team, which made the buying process efficient and no pressure on me to hurry up'. I drove 2 hours to get to Laconia, it was worth the time. Sal Vespa followed through with everything he said he would, that's something that does not happen everyday in our society!

dhomkowicz

Feb 25, 2014

Thank you Sal for your service on putting me in a nice vehicle and given me a price that I can afford . You were very nice to me and worked with me politely as you can be . I thank you for that . Thank you Brad for your service on the vehicle I purchased , on putting it up on the lift and giving me advice and pointers on it . The overall experience was quiet and very kind .I thank you very much. - Derek H.

kjennison

Feb 25, 2014

Our sales representative, Joe Collie from Irwin Hyundai, was great and made buying our new 2014 Santa Fe an enjoyable experience. Last year (2013) my husband and I stopped in at Irwin Hyundai to get an oil change and we decided to test drive a 2-13 Santa Fe while we were waiting. We currently owned a 2003 Santa Fe and knew we would eventually want to replace it with a new Santa Fe. We met with Joe Collie at that time to test drive a 2013 Santa Fe even though we were not in a position to buy a new vehicle at that time. We liked Joe so much that when we started looking to buy a new 2014 vehicle, we specifically asked for Joe at Irwin Hyundai because of his customer service skills and great personality. We could have gone to any Hyundai dealership to purchase our vehicle but having a great sales representative like Joe made the decision for us to purchase from Irwin. I would highly recommend Joe to anyone and have already told many co-workers what a great experience I had.Karen J.

alamanuzzi

Feb 22, 2014

Met with Adahm in the morning on 2/22/2014 at bout 9am. Real friendly guy, personable, regular guy. No pressure, and got the keys to a new to me Jeep Liberty. Gave me alot more for my trade than I even expected. Thanks again

Lwalter3

Feb 11, 2014

Frank was the best salesman I have dealt with, when i got there he knew what I was looking for after not speaking in almost a month. He dealt with me and my daughter who never shut up , very patient, kind ,all around nice guy. As far as the car Frank chose it has only been a few days but I LOVE IT.It was a bit of a process because I didn't have everything I needed but all in all it was fast and painless. They kept my payment within 10 dollars of where I wanted to be. Would I go back yes I would

blmesquita

Feb 9, 2014

I have never had a better car buying experiance. Frank showed me only the vehicle I was interested in within the payments I was looking for. I certainly will tell everyone I know to go see Frank.

1happymumma

Feb 7, 2014

I went seven months with out a car and dana made sure that I left that lot with a car I btw love it ive had it for a couple days now and its by far the best car I have ever ownd my kids both are really super happy too they did an excellent job working with me with the price thanks Irwin laconia for -finding me a car one happy mumma

DanaPeters

Feb 4, 2014

Having had the pleasure of dealing with Carl Ekholm a number of years ago (yes, at another dealership!) it was a no brainer as to where I wanted to go when it came to looking for a new car. I'd heard great things about Irwin's in general; that on top of having heard nothing but excellent reviews on the Hyundai's, I knew Carl would point me in the right direction. And he did exactly that. Taking into account my needs and knowing my driving history he immediately knew what would work best for me: The Santa Fe Sport, AWD. He took the time to go over the car in detail with me, answering any and all questions I had so that when I drove away I was confident and extremely happy with my new car! Everyone I've dealt with at Irwin's has been nothing but professional, very courteous and very friendly. I'm happy to be dealing with them!

Littledumpa

Feb 3, 2014

I am very pleased with the Irwin Automotive Group's sales staff, both Frank and Shamus were very professional and helpful getting me in a new vehicle, they made it a very pleasant and comfortable experience.Thanks Frank and Shamus!!!

akarg

Jan 30, 2014

I live in extreme northern New Hampshire and there was no way I could go out and drive around shopping cars and dealers. I did my shopping on the internet and the people I came in contact with at Irwin were terrific. They got me the car I wanted at a very good price and the whole process was seamless. I highly recommend these guys. They were great.AL Karg

cadrew

Jan 25, 2014

Frank was awesome, with my not so perfect credit and desperately needing a reliable vehicle I worried about being able to get a financing I could afford but Frank not only got me financing for a used car but the whole process was extremely fast, friendly and stress free! I would highly recommend Irwin Hyundai and Frank to anyone looking to buy a new/used car. Thank You Frank!!

4sally

Jan 18, 2014

It came time for me to trade in my hyundai santa fe and I went to irwin Hyundai in laconia NH. The salesman we had the pleasure to work with was Frank. This is not the first car we have purchased from Frank in fact he is one of the main reasons we go to this dealership. He goes above and beyond to help his customers. I was purchasing my third hyundai santa fe ( I love them ) . We also have a hyundai tuscon and a hyundai accent (purchased thru Frank). When you go to this dealership's service dept. you also find friendly and helpful people.

deviantindustry

Jan 10, 2014

I had a great experience at irwin Hyundai of laconia every one there was friendly and helpful. Adham Darwish was the gentleman that assisted me during my search for a hyundai he was more than pleasant and never pushy and was able to work with me with all my needs. I fell as he got me the best deal for the right price . I would have to say it was the best experience i have had at a dealership and they have gained my loyalty. I strongly recommend if your interested in a new or pre-certified vehicle then you should give them a chance I'm sure you will not be disappointed. Thanks everyone at irwin and especially Adham sincerely Josh Mckenna

djcarguy

Jan 10, 2014

This is the second vehicle that I have purchased from Frank and both experiences have been nothing other than an absolute pleasure. Frank really stands by his sales, and will do whatever is necessary to make sure that you walk away a happy customer.

johnnywop1

Jan 9, 2014

I am a first time car buyer with low credit and they did an amazing job getting me qualified, they were able to get me into the exact car that i wanted with affordable payments.

RodimusPrimus69

Jan 2, 2014

Frank made sure we got the right size Van for our family of 6 while helping us with our financing to make sure we didn't pay out an arm and a leg.

JeremyHoule

Dec 31, 2013

I bought an Elantra from Joe. He couldn't have been more helpful and friendly. He also gave me a price that beat all of the other dealerships I had looked at. Great experience.

claynor

Dec 30, 2013

I walked into the dealership and a few hours later drove home my new car. Sal was fantastic with choosing the right vehicle, the options I wanted and the best part, I didn't have to negotiate. The price I got was far better than I had even had hoped for. Sal was cordial, polite, funny and courteous.Thanks Sal!

sak125

Dec 15, 2013

I called Matt at 8:30 on a Saturday morning. Even though they had 8 appointments already on the books, he got me in for a winter tire change-over just hours before the first storm of the season arrived. He made poor planning in my part, an emergency on his part. I will be back for sure.

suzyham2000

Dec 13, 2013

I have lived in the Laconia area for a long time, and my parents bought cars there. I had an awesome experience...very friendly and helpful, no pressure and I ended up in a beautiful car!! Thanks so much.

kyleed

Dec 9, 2013

Adham really helped us out and was able to work with us and find what we were looking for. He found us the best deal he could within our price range. They also found the best interest rate they could. All options were explained to us and he also took the time to review a lot of the features with the car. We were completely satisfied and woudl return again. I will certainly recommend this dealership and Adham.

Flutterbeads

Dec 4, 2013

Frank Cacciatore was extremely friendly, courteous, and helpful in every aspect of our buying experience of our Hyundai Accent. He was able to find us a vehicle with all of our requirements being met, with a budget we can manage. Thank you so much for all your help Frank, Beth Morrissette.

MLamot

Dec 4, 2013

We started out a little rough. My husband and I entered the dealership and waited for some time before approaching someone who looked as if they worked there and asked for a salesperson. I was actually thinking of leaving the dealership when no one approached us for so long but am glad we did not leave .Once David DeGrace was sent over to assist us, all went GREAT! David was a pleasure to work with. He was very attentive and made sure to ask alot of questions as to what we were looking for in our purchase. David was great at the whole process, right down to the delivery of our "new" used car. He did not rush through just to get us out the door. He spent the time to truely explain how the options worked in the vehicle. I believe David made this a positive experience. I will most definately send people to deal with David! And just to make a note about our finance person...He was great too! I unfortunately did not grab his business card but he was a pleasure as well!

Pickers

Dec 4, 2013

We received alot of help from Frank Cacciatore when we purchased our Hyundai Accent on December 3, 2013. He found a vehicle that met our specifications, price point, and budget. Thank you Frank, Gary Stohl.

larence2

Dec 2, 2013

Mike was a good person to deal with and he was very informative and I a had a very good experierce and would come back again.

beckypowell6

Nov 30, 2013

My husband and I needed a used car for my son and Mike was very friendly and helpful. I didn't feel pressured and was free to look around in peace. I will return.

gregers

Nov 30, 2013

MICHAEL WAS VERY COURTEOUS AND VERY KNOWLEDGEABLE, DEALING WITH HIM WAS A PLEASURE, I WOULD RECOMMEND HIM TO ANYONE LOOKING FOR A VEHICLE. VERY POSITIVE EXPERIANCE

hfhcau

Nov 30, 2013

We wanted a new car for better gas mileage and had our eye out for an Elantra. We came prepared to purcahse a car and everything went smooth. Frank showed us several cars on the lot. We selected one and the rest of the paperwork went through smoothly and a couple hours later we headed home in our new car.

jlaramie

Nov 30, 2013

mike knows how to extablish good relations with his customers. made the buying process easy and straight forward with no games. excellent work mike denauw!

Richard603

Nov 30, 2013

Mike D. was very friendly and helpful as we walked around looking at the used cars and used trucks at the Irwin Hyundai lot, we would recommend him and Irwin Hyundai as a place to consider buying a car from.

jpatblack

Nov 27, 2013

Bought the exact used car I was looking for at a good price from Adham. Then I had a problem with the car the first week. Figured they'd give me the runaround like every other dealer. Couldn't have been more wrong! They fixed the problem and any future problems related to the repair. I was so stunned by the whole experience I actually brought cookies to the dealership! They're 45 minutes away from me, but I would drive further for service of this quality.

jsgantt88

Nov 27, 2013

Purchasing a vehicle is always said to be stressful, But we have to beg to differ. We went up to Irwin's looking for the right vehicle, and ended up finding two. The sales team at Irwin's was extremely friendly and helpful. Not just our sales person, but all of them. We personally worked with Adham Darwish for both vehicles, and his service was outstanding. He was very knowledeable and went above and beyond to meet our needs. We did not feel like we were being pressured and the entire process was stress free which gives a sense of comfort. I am very pleased with the entire team over at Irwin's. They have a great system over there and eveyone works well together, which makes for a pleasant work environment for employees, which in turn makes for an awesome buying experience!! Great job Irwin, and thank you!!

bampy

Nov 26, 2013

We were pleased with our car-buying experience. Our salesman was extremely patient,knowledgeable,and professional throughout the process. We would recommend this salesman and dealership to our friends.

blawsNH

Nov 25, 2013

Good service, pleasant staff, decent prices. Worked with Carl in the sales department and he was able to hook me up. I'd recommend this dealership to a friend. I also want to say Hi to Chip, the man responsible for this website!!

kevinp12

Nov 20, 2013

I was in the market for a used car and went to the dealership looking for deals. I was looking around and a salesman Frank came over and introduced himself. Asked what I was looking for and helped me narrow down my price range and car. He was informative and friendly. Did not feel pressured. He answered questions and was willing to help out. Him bringing back information and keeping me abreast of what was happening was nice. Not waiting on wondering what was happening. I am satisfied with his service.Frank i feel is an asset to the company.

mikemicucci

Nov 19, 2013

Couldn't be happier. Bent over backwards to accommodate me. Fair trade-in price and excellent new car pricing with bar raising follow up and personal attention. I would recommend this dealership and sales agent to anyone.

ct192001

Nov 18, 2013

I have been very pleased with Irwin's Hyundai service department. My 2006 Elantra has 150,000 miles on it and they keep it running smoothly and safely. When it came time to purchase a Elantra, I thought I'd try out their sales department. In their showroom they have a plaque that says words to the effect that they understand that consumers have resources available and access to information, that they will answer questions honestly and that they will give the buyer "room to breathe." And in fact that is exactly what they did: I worked with Frank Cacciatore and found him to be a consummate professional. He knew the product line inside and out. He was very responsive to any questions and issues that arose. He explained the features of different trim levels expertly. We were able to get to a very realistic price (which beat out a high volume, big city dealer) very easily and with no drama. The financing through Hyundai Credit was smooth. In fact the whole experience was just as smooth as my new car rides. I would happily recommend Irwin Hyundai and Frank Cacciatore to anyone.

lindsay01

Nov 16, 2013

Frank was great. Wonderful personality. Has a passion for his job and very family orientated. Would recommend anyone to see him for a car.thank you so much

Lanie9978

Nov 15, 2013

Always very friendly, listens to me as a women, which is very important. I like when I call for an appointment, Matt get's me right in.

snezhinahaskell

Nov 10, 2013

It was time for me to buy a car - I wasn't sure yet if I wanted a brand new one or a Pre - Owned. After going to couple dealerships I went to Irwin Hyundai which I would recommend now to everyone ! The salesman I saw was Frank Cacciatore. He was absolutely GREAT !!! He was very friendly and helpful. Considering my budget Frank showed me two vehicles (a used one and a new one) pointing out the benefits on both of them being very knowledgeable. He helped me decide what would work best for my needs without being pushy!!!.For the first time I enjoyed working with a salesman ! I ended up buying a new 2013 Hyundai Accent. After the purchase he walked me to my new vehicle and showed me how to use all the features on it. I am very pleased with my purchase and the buying experience. Thank you Frank !!! You are a pleasure to work with !!! Keep up the good job !

HM2013

Nov 2, 2013

I had brought my newly purchased car in for it's first oil change and multipoint inspection. Service Writers were friendly, accommodating and proactive in informing me of the recommended mileage service approaching, but not pushy and we scheduled my next visit. I have had the pleasure of working with Matt Cheverie in the past and I am glad to see he joined up with Irwin's, it was nice to see a familiar face.In addition, I had not had a chance to report back on Sales until now. Adham was great! He listened to my must haves and delivered exactly want I wanted in my upgrade with out trying to push all the extras. Crystal was humorous during the contractual stage and was assistive later with my questions. Overall my two visit to Irwin Hyundai meeting four of the team members was pleasant and comfortable. It's important to me to keep business local, so far so good. - Thank you Holly

brianbnh

Oct 25, 2013

THE BEST car buying experience I have ever had. Our salesperson Adham went above and beyond to find us the vehicle that fit our needs within our budget, we gave him what we were looking for and budget and he did all of the legwork. The entire atmosphere in the dealership was non pushy family friendly and for the first time ever in all my years buying a vehicle it was enjoyable. It was the 6th dealership we visited this month and had I known how great it would be we would have stopped here first.

Vidatriste

Oct 21, 2013

Frank was awesome! He didn't seem like a typical salesman. He is very relatable and friendly. My boyfriend and I have bad credit and he never judged us. He sold us a dodge avenger and we love it! We wish all car salesman were just like Frank! Normally buying a car is very stressful but he made it so easy! Thank you so much Frank for making this experience a pleasant one!

jmgallagher1

Oct 18, 2013

As always, the service at Irwin Hyundai was outstanding. Matt Cheverie, the associate I dealt with was great, friendly and professional. The service was performed quickly and efficiently. Matt went far and above what I expected to find me discounts and rebates which saved me a substantial amount off my bill. , friendly and

nickciarleglio

Oct 18, 2013

The salesman Frank Cacciatore was so helpful. We needed to get a good Finance rate to purchase and we got one. We went for a test drive with Frank and were so pleased with the performance of the vehicle. Everyone in the salesroom were extremely friendly and helpful. The price of the vehicle was the best anywhere. We will recommend this Dealership to our friends. Frank was the best. He did everything he could to give us a memorable experience. Nick and Mary Ciarleglio

celena0698

Oct 17, 2013

We have been loyal customers of Irwin Hyundai, purchasing over three vehicles over the past three years. Our salesman, Kevin Mull, is truly honest and up front. He worked tirelessly to negotiate a price that was very fair and equitable for all the vehicles we have purchased. He is patient, kind-hearted and even worked on his day off to get us the best deal for the latest vehicle we purchased (2013 Hyundai Accent). We are very satisfied with the deal we received from Irwin and will continue doing business with this company.

tammyann05

Oct 15, 2013

I came into the dealership just to browse around and see what my options were. I was approched my crystal and she was so welcoming, unlike other dealerships i didn't feel like i was being stalked ... she asked me what i was looking for and price range we looked at a few vehicles and she knew i was just browsing and not looking to buy right then and there which i really appreciated . i felt like she asked all the right questions aand actually got to know me as a person and know my needs. she wasn't hassleing me to jump into something. So when the time comes to actually buy my vehicle i will only be dealing with crystal she was just so professional and gets to know the actual needs of her customers.

unh_qt

Oct 14, 2013

My experience working with Gary Guyer at Irwin Hyundai to buy a new 2013 Hyundai Elantra was a great experience. He was very nice, professional, informative, and was willing to work with me to agree on an offer that worked for both of us. He made what could have been a daunting experience a much easier and enjoyable experience. I was so happy with the deal and felt he had my best interest at heart and I was able to trust Gary. I will definitely go back to Irwin Hyundai and work with Gary again! I'm very thankful for the overall experience. -Sarah

JHebeisen

Oct 11, 2013

Belknap Hyundai and later Irwin Hyundai have been doing the maintenance work on my 2007 Entourage since I purchased it used in 2010. I was impressed by quality of the Entourage and was disappointed that Hyundai discontinued the van line. I have always been very happy with the quality and cost of repairs at the dealership. My wife and I decided to trade up our Entourage to a crossover SUV and made a short list of cars to check out including the Santa Fe, Chevy Traverse and Toyota Highlander. Our first stop was at Irwin Hyundai and we sat down with Adham Darwish. He was very knowledgeable and low key in his approach. We test drove the Santa Fe and loved the 7 passenger GLS. It has plenty of seating for the grandkids, almost as much carrying capacity as our Entourage plus AWD and heated leather seats. Adham and the business manager gave us such a good deal we closed that night and never saw the competition.

Devens

Oct 9, 2013

I have known Frank Cacciatore for two years having met him when I bought my 2012 Hyundai Sonata Limited from the Irwin Automotive Group. Frank has always been extremely helpful whenever I visit the dealership for scheduled service. He has a winning personality and is knowledgeable on the cars that he sells. I would recommend the Irwin Group to anyone who is looking for an honest, quality deal in a personal vehicle. The service is always done professionally and in a timely manner. I will buy my next vehicle from Frank as I know and trust what he tells me as a sound recommendation.

wendlee

Oct 8, 2013

Gary was a great salesman. He went above and beyond to make sure we were happy with our purchase. He took care of our needs and made sure we were highly satisfied. I recommend this dealership to anyone who's looking for a new vehicle.

archie123

Oct 2, 2013

i went to irwin dealer in lacoina they were very nice and helpful. they are willing to work with people to get them into a vehicle.

Dawnalee

Oct 2, 2013

My experience at Irwin was exactly what I expected....the car was delivered at the price quoted, and my sales team was awesome. They stood behind what was discussed on my new car sale, did not hide any "fees" or unknown information. All was up front, the transaction was flawless and it was a pleasure doing business with this Dealership.

Bumbles

Sep 29, 2013

I did most of my research online and realized irwin Hyundai had the lowest price. I made a quick phone call and spoke with shamus. He assured me the price was accurate. I set an appointment and was greeted promptly and with professionally. I was then turned over to Kevin mull who was very knowledgeable on the Hyundai product. He made my new sonata purchase painless. I will purchase another Hyundai and it will surly be from Irwin Hyundai. Top notch

musbog1369

Sep 28, 2013

We just purchased a 2013 Ford Focus from this dealer it was a trade in with 3800 miles on it. The sales rep was great he took good care of us. And we will be back today to get our inspection sticker. over all would go back again. Only problem is this site will not let me choose another auto make.... Only Hyundai.

mwoolsey07

Sep 28, 2013

Overall, we had a very good experience at Irwins. We came looking for a used car and ended up putting a down payment on the first car we looked at. Gary Guyer was very helpful and had a great sense of humor. We would definitely recommend friends and family to work with Gary when they start shopping for their next vehicle.

Jciavola

Sep 25, 2013

Adam was wonderful. He took the time to find out what I wanted and where I needed to be with payments and made it happen with the help of the rest of the Irwin Team. Will definitely send friends to them.

Jill0002$

Sep 15, 2013

We purchased 2 cars assisted by Crystal and look forward to our third. She had a lot of knowledge about the vehicles and made the whole process seem seamless.

blord

Sep 14, 2013

Went to a few other dealerships, blunt force trauma was preferable. Walked into Irwin Mike D. shook my hand, listened to what I had to say and ultimately found the right car for me and my family for the right price. Painless. Thanks Irwin!! Seriously if your looking and your in the area stop here, I think it might be a pleasant surprise for you.

jdeware

Sep 14, 2013

Mike D.and his team deserve this review because of his excelent speed in this sale and all the inventory that he had to choose from.Word of mouth is the best advertizment and i will tell all, the excelent experiance i had at Irwin Hyundai.

anerich1

Aug 29, 2013

My husbadn & I had a great experience,although lonng,yesterday in trading in our 2010 Honda Civic and drove away in our brand new 2013 Hyundai Sonata! Has all the "bells & whistles" and Mike D. took his time and was quite pleasant & knowledeable.....would highly recommend this dealership and hope it will be a long-term relationship!

JimPatrick

Aug 29, 2013

If there was a 2.5 star review, they would get it because we had a totally split experience. The salesmen were fine. Not pushy and we agreed on a fine price on a loaded base-model Elantra (18,300). Then the fun started. The financing woman was very pushy. Know your facts and stick to them when you go in there, people. Hyundai/Irwin offers several kinds of supplemental insurance. I understand it's the financing person's job to sell these kinds of insurance. I don't think they're valuable, but hey, some people like Justin Bieber, so everybody has different taste. We were offered an extension on the 5-year, 60,000 mile bumper to bumper warranty. You can make it a 10-year, 100,000 warranty for a mere $2,000 extra! I told the financing person: We drive 20,000 to 25,000 miles a year, so the extended warranty wouldn't get us anywhere time-wise, it was really a warranty from 60,0001 miles to 99,999. I don't believe we'll have $2,000 of work done, especially since the powertrain is still under warranty up to 100,000 miles anyway. "Oh," she said. "My husband is a mechanic and I assure you, if you don't think you're going to spend $2,000 in repairs, you've got another thing coming." I won't argue about how the financing person drives her vehicles. Suffice to say, we drive almost exclusively on interstate roads and we don't put our car up on jacks and red-line the engine just for fun (and if we did: powertrain warranty!). But to tell somebody "you've got another thing coming" is not appropriate. We declined the coverage. Thanks for making us feel like jerks. ... Or that you're a jerk. There were other insurance offers. We could insure the exterior and interior of the car as well. "What happens if you run over wet paint and then there's paint on the car?" "Then I have paint on my car." Do you want to buy "gap" insurance, so when your car depreciates when you roll it off the lot, you have insurance to pay off the outstanding loan balance? Uh, no. We put "money down" on the car, thus our regular insurance payout would cover the "gap" between what we owe and the value of the car as determined by our insurance agency. But whatever. I did mostly Internet price research and Irwin had some of the best prices I found. The salesmen were fine to deal with. Maybe this is how they make back the money they're leaving on the table with their pricing. I don't know. It was not a pleasant experience. I look forward to buying a car on eBay.

bgbisho0

Aug 25, 2013

This is the14th car my family has purchased from Frank. I wouldnt go to anyone else. Frank has always taken excellent care of all of our automotive needs in a caring and extremely professional manner for over 12 years.

Wrafter

Aug 24, 2013

Gary was extremely professional and thorough. Very friendly and personable salesman. We would gladly recommend our friends and family. We had to travel over an hour and a half to his dealership , but it was well worth the ride. We would give him a ten rating if the scale went that high. We'll be back!!

adamsfamily4

Aug 22, 2013

My husband and I went in with our 2 year old daughter, and she made us feels right at home. We told her what we wanted, and she made it happen. Irwins has a kids waiting room with toys and a TV that is seperate from the adult waiting room, so our daughters noise didnt make anyone else's time there unpleasant.

kbhrdwre

Aug 17, 2013

This may be the first review i have ever done. I am compelled to write this to express my gratitude to this dealership and our salesperson Adham Darwish for the pleasant experience in purchasing a new Hyundai Elantra. So i would highly recommend anyone looking for a great deal on a Great car stop in at Irwin Hyundai and Talk to Adham you will be treated to a great buying experience. Thank you for everything you did for us today.

bavis4

Aug 15, 2013

My Husband and I were expecting the usual dreadful experience when we went to purchase a new car. We expected to be swamped with salespeople breathing down our necks trying to get us to buy a vehicle, What we got was patience and respect from Shamus Constant and our salesman Adham Darwish. They took time to listen and work with us . It was pleasant and simple to say the least. We have never had such an easy and relaxing transaction. We both would highly recommend going to Irwin and see for yourself. I'm sure we'll go back next time again. Thanks Guys. p.s. I love my new Elantra !

Heck67

Aug 10, 2013

I spoke with 4 different dealerships to negotiate the best price on an Elantra, Irwin was by far the best to deal with. They were honest and forthcoming with their best price and then went the extra mile to get me another discount for military service. The entire experience was excellent and I would highly recommend them to anybody in the market for a Hyundai. Fantastic job Irwin!! Gary and Shamus thank you!!!

ryanmcgarghan

Aug 7, 2013

Adham Darwish was the best. He made buying my new Hyundai Elantra GT easy and pain free. I was ready for a fight, but got a conversation and he didn't try to "sell" me anything. He listened to me and we found the right car. Thanks, Adham, I will recommend you to all my friends and family.

chamallas

Aug 5, 2013

It was time to trade in the Azera and my wife likes the Sonata Turbo. We shopped around and the price at Irwin was so good we drove up from Portsmouth! When we got there, the car was ready, full tank of gas, and all the paperwork was ready to go. Gary went through the functions and set up my phone to sync with the car.The whole process was pleasant and there were no surprises! I recommend Irwin Hyundai !

carbuyerreviewer

Aug 2, 2013

Went to Irwin automotive to purchase a Ford automobile,but decided on buying a Hyundai after test driving the Elantra.I was very pleased by the service I received from Gary Guyer,the sales representative that sold me the car. Gary was very friendly, honest and knowledgeable on not only the cars he was selling,but also brands,models etc.Best car buying experience I have ever had and I'm very pleased with the top notch service and great car I got out of the visit.10 out of 10 stars.

rocktilt

Aug 2, 2013

I was looking for a new to me car. I spent well over a month looking on line, traveling around my state, test driving, researching. I was very frustrated after meeting with several sales people who didn't seem to understand what I was looking for. Joe at Irwin's was fantastic!!! I felt very at ease immediately with him and Irwin's. I live less than 5 miles from the dealership but had never thought of them, then I was driving by and noticed they had alot of inventory that fit the criteria I was looking for. I made an appt. on line to go test drive a car and although I did not purchase the car I went in to test drive, Joe made me feel so at ease I ended up test driving 3 cars that day and purchasing on of the three. I could not be happier with my experience and will definitely recommend them and next time I am in the market for a car - Irwin will be the first place I go!!!Thank you all!Sharon Rock

MichelleWeldon

Jul 31, 2013

Broke down all features of Hyundai Santa Fe, Super happy with vehicle & sales staff. Car purchase is such a big event for us- they made it so painless.

mjsimon

Jul 30, 2013

As first-time lessees, my wife and I were anxious about the experience. We wanted to make sure we knew what we were getting ourselves into. Adham put us at ease right away. He made sure we understood every detail of the process and treated us with respect and excellent customer service. We got exactly what we wanted from this experience and are happy with the deal we walked away with.

jont56

Jul 2, 2013

My reason to choose Irwin Hyundai is the friendly people who work in the service department . They give you an honest opinion on your car without any pressure. The salesman were very friendly and up front with everything involved in buying a new car. It was refreshing to get an honest deal.

Paul_G_NYC

Jun 14, 2013

I was very pleased with my experience at Irwin Hyundai. My wife and myself are from New York City and we were visiting my parents in New Hampshire for the week. We were telling then about our interest in possibly buying a car when we got back home to NY and they suggested instead to take a look in NH. I did some research online and then I came across Irwin Hyundai and decided to go and possibly test drive a car. When we got there we were helped by Joe Collie. I cannot say enough good things about the service we received from him. He was very polite and answered all of our questions and when we test drove the Hyundai Sonata and liked it, he gave us a very good price for the car. We decided to buy it right there and then. We then had him take a look at our 2007 Toyota Yaris to value it for a trade in and he gave us a very fair price for that. The whole process was very smooth and hassle free. After the deal was done and we were given the keys, Joe spent another 15-20 minutes with us to make sure we understood how to use all of the cars features and everything. Being from NYC I know sometimes the car dealers around here tend to be very pushy, manipulative and always try to rip you off. It was the exact opposite at Irwin as they are the kind of business that wants to do the right thing for their customers and not just squeeze every possible dollar out of them. It good business practice for them because now I feel motivated to write a review and share my positive experience for the benefit of others who are in the market for a new car.

leemoman

Jun 11, 2013

Shamus was very helpful in helping me in pricing my new car providing phone calls and e mails as well. When i arrived Adham was waiting and showed me the GLS and the GT Elantra that i went tro see. He took us on a test drive in both models and expleaned all the features. Aftering returning to the dealership he went over bumper to bumper. After we decided which model we wanted, He was very helpful in us buying the car of our choice. One of the best thing was I was never pressured in buying anything. I want another car I will call Irwin and hope to see both Shamus and adham. I would like to give all big tens in everything.Gerry

cjkilmer

Apr 4, 2013

Service technicians were fantastic. They did a great job explaining the work needed as part of a regular service trip, and also explained what else might need to be taken care of in the future. They did not push any unneeded work on me. Staff was very friendly and work was completed quickly - less time than they had estimated. Cost of service was reasonable. Overall an excellent experience and I will continue to have them service my vehicle!

dragonfly03246

Feb 25, 2013

The entire Hyundai Team is amazing. From the moment I call to let them know that a piece of my shifter broke on my 2012 Sonata until the time I left the dealership was a great experience. I called to let them know that a piece of my shifter broke off when I tried to put it into park and made an appointment on my lunch break. When I went in, they told me there was also a recall on something to do with the brake. I asked if they could give me a lift to work because I only had a 1/2 hour (at that time 25 minutes). The service technician was there and said that if I could wait they would have me back to work in 20 and since it was warranty and recall they would just mail me the information. I was a little skeptical but agreed to stay. True to their word, my car was done in 20 minutes and I was on my way, back to work in time.

LesleyMorgan

Feb 6, 2013

Buying a pre-owned vehicle from Ed Lamoureux at Irwin Hyundai was easy. Ed made the process as painless as possible. His kindness and positive attitude really set him apart from other sales consultants with whom I've dealt. Patient, exceedlingly helpful, and not at all pushy, Ed is a credit to the Irwin Automotive Group. Crystal, who handled the paperwork and provided clear explanations of options available at the closing, was also a gem. Well done.

sj3781

Jan 4, 2013

After almost a year of searching for just the right vehicle, we stopped into Irwin Hyundai to take a look at what Hyundai had to offer. They had a great selection of vehicles, and after trying several we were able to find one with all the features we had been hoping for. They were great about not pressuring us into purchasing, and even allowed us to take it overnight to really get a feel for how it would work for our family. Once we decided to purchase our Hyundai Touring, our salesman really worked with us to come up with a payment that would fit our budget. Even the loan closing was a breeze, with no high pressure sales to buy the extras, just information that would educate us on making our decision without being desperate to sell us add ons. (Like our last experience at another local dealership). Even after the sale, John has been great about answering any questions that have come up. We would definitely recommend Irwins to anyone.

caseycrane900

Dec 24, 2012

Great and simple experience. Best price when compared to other dealers and when i came in they honored the price they quoted. I just recommended my brother to irwin hyundai as a result.

mlabrecque81

Dec 19, 2012

Joe Collie and the staff at Irwin Hyundai were phenomenal to work with!! Not only were they approachable, but honest and fair. We will definitely return and work with them when the time comes for my husband to get a new vehicle!!

mlp2750

Dec 18, 2012

I had a great experience with Irwin Hyundai recently. The staff was very friendly and knowledgeable. No pressure at all here yet they were definitely willing to negotiate with me. My 9 year old son tagged along for most of the process and the hospitality shown by Irwin's employees really made us feel relaxed and comfortable. The atmosphere is down to earth for sure and only confirmed my decision to buy local and stay out of the larger cities. I also walked out of there confident that I got a fair and competitive price on my purchase. I would recommend this dealership to my family and friends and I hope to have a similar experience with their service department in the future. Have I also mentioned that I LOVE my new Santa Fe Sport.

arpith.jain

Oct 16, 2012

Before coming to Irwin, I went to couple other dealers and also did my own research. So I knew what I wanted in my new 2013 Sonata and what would be a fair monthly payment and down payment to lease it. I presented those numbers to Ed and initially he came back saying it was low but finally agreed. So in the hope of getting a better deal, I went back to the other dealers I dealt with to see if they could beat Irwin's offer. But both dealers simply couldn't match the offer let alone beat it. So I was satified that I got a good deal.I then called Ed and asked him to proceed with the paperwork. We did most of this on the phone or through email so when I came to pick up the car, all I had to do was sign the papers and I was good to go. A small personal note about Ed - He was extremely professional throughout the whole process. He was patient and listened to what I had to say. Not once did he pressure me to do anything I wasn't willing to do. He answered all of my questions. Ed was also kind enough to wait for me beyond 7pm (regular working hours) to pick up the car despite the fact that it was raining heavily on that day. Overall, I had a great experience with Irwin. Thanks to Ed, the process was smooth, efficeint and hassle free. I am yet to experience their service department and I hope to have similar experience with them as well. I would strongly recommend this dealer to anyone in the market for a Hyundai.

lee00g

Jun 18, 2012

My husband took our 2011 Hyundai for service. We were able to get an appointment quickly and when he presented for service, there was no wait time and the vehicle was returned to us cleaner and quickly.

Babzie28

Jun 6, 2012

I found the exact car I wanted online on your web page and emailed from that sight that I was very interested in 2012 Red Elantra Limited. I received a quick response from you and we emailed a few more times about different things. When I arrived at your dealership I asked for Joe Collie who was busy with another customer at the time, but it was only a few minutes wait..until he came to great me, and had someone take me to the car I wanted to look at while he was finishing up with his other customer. I then took a test drive, was given the best test route directions, when I returned, Joe was waiting to help me purchase my car. He was efficient, kind, and curtious, and everything progressed quickly and without any hastle. Then Scott Chavanelle assisted with all the financing, he was also friendly , and kind and efficent. I drove home to Newton, NH in my new Elantra all the same day.It was truly a pleasure doing business with Irwin Hyundai! Even though I live about an hour away from you, I am definately recommending my friends to go to your dealership. Thank you so very much! Sincerely,Barbara MacKenzie

SColetta

May 25, 2012

I needed a new vehicle and researched about what to get. I decided on Hyundai. I loved the Tuscon but my 2nd choice was SantaFe. After contacting several dealerships. Irwin Hyundai was the only dealership out of 7 that didn't pressure me or speak to me like some used car dealers do with their fast talk. After several conversations my husband and I went to Irwin. We met with Joe Orlando. Our credit wasn't good so we didn't know what we could afford. Joe sat us down and had is fill out a credit app before even looking at the vehicles so we'd know exactly what we could qualify for. I had originally contacted him about a 2008 Hyundai Tuscon. Joe had to work hard to get us qualified, like I said our credit was bad! He finally found a bank that would take a chance on us without killing us with interest. Joe came back and knowing I really wanted the Tuscon, went round and round with the bank to make the Tuscon fit their perameters. They took our trade (which was 23yrs old), they paid the bank fees, and just went above and beyond to get me that Tuscon. After test driving I loved it even more! Then we met with Scott Chavanelle to do the paperwork. He explained everything, took his time with us and was equally great! I drove home in my new Tuscon! Our experience there at Irwin I just couldn't believe. You really feel like you're with friends who go above and beyond to give you what you want. After we were home I must have gotten 5 or 6 emails thanking Me! Then they give you all kinds of free coupons for maintenance and other things. Not only would I recommend this dealership but I wouldn't go anywhere else! If you go to any other delearship and not Irwin you're making a mistake!

BobPowell

Apr 24, 2012

We bought a Hyundai SantaFe and within 6 months it needed a new transmission. Hyundai does not replace it with a new on but a rebuilt on. Multiple other problems with this car until the engine went. Hyundai and Irwin refused to work with us saying it was our fault.Since then we have found web sites citing numerous complaints with Hyundai products and Hyundais failure to honor their warrantee.

cagdasagirdas

Apr 23, 2012

I had a great experience with Irwin Hyundai. I had to buy a new car in a short time frame, since my previous car was rear-ended and totaled. I went through several dealers in Maine and New Hampshire. Irwin's salesmen Steve and Ed were highly professional, knowledgeable and I never felt pressured. Irwin's finance person Scott explained me all the papers that I was signing. He was professional, knowledgeable and very nice. Irwin's prices are very competitive and they will not try to take advantage you either with pricing or financing. I think they deserve the reputation that they have and I would enthusiastically recommend Irwin Hyundai to anyone. Irwin Hyundai e-mailed me several times even after my purchase, which indicates that they actually care about their customers before and after the purchase. They will be my number 1 choice next time I buy a car as well. Thank you Irwin for making my experience so much better!

hide0906

Mar 6, 2012

Great experience! Within a half an hour I had purchased a car and picked it up the next day. No double talk, no haggling...very easy!

satisfied customer1

Mar 5, 2012

I got the appointmnet date and time I requested even though it was very last minute, next day. The staff was professional, informative and friendly.

K.Wallace

Mar 4, 2012

I've been pleased with the service I've received and would defintely recommend my friends and family to buy their next car there. You may or may not be able to find the car you want at a lower price at another dealership but I bet you wont find another dealership as committed to service as these guys. Keep up the good work!

darayl

Feb 12, 2012

I shopped dealers in Mass and NH and Irwin had the car I wanted. They were courteous, friendly and not at all pushy and quoted a fair price. The questions I had after the sale were answered promptly and the salesman even remembered my name.

CreamPuff

Dec 28, 2011

I bought my 2010 Accent from the previous owner of Irwin Hyundai, so was a bit worried about the transition to new ownership this past year. The service team, headed by Rick, is still in place, though, and they still do a fantastic job on all fronts: timeliness, ease of making an appointment, price, and being able to explain patiently what the options are. I have had no issues and go to the service area just for oil changes and inspection, and I expect this to continue since Hyundai is such a great car. I love my Accent Blue.

Rachael1759

Dec 27, 2011

I love my Hyundai and Irwin Hyundai has always been great to me. I feel confident when having work done on my car that it will be done correctly.

Terri Getty

Dec 20, 2011

I droped my 2011 Sonata off for service, I had called the day before and was given an appointment first thing the next morning. I was given a loner car so I could make it to work.I recieved a call around 11:00am that my car was ready, after work (4:00 ish) I went to pick up my car and was plesantly surprised to find it not only fixed but washed and vaccumed. One of my reasons for choosing this car and dealer was their great service,location and reliability. I wanted to be "taken care of" and I am! Thank You!

TerriBukartek

Dec 11, 2011

We were searching for a new car and chose to shop via online first toMinimize allthe running from dealer to dealer. Irwins was quick to respondTo our inquiries and had great follow up with all of our concerns. We were Pleased with their staff and they knew we had traveled a ways so were ableTo process our paperwork in no time. I would definitely recommend Irwins.

kmht62

Dec 10, 2011

Coming into the Irwin Zone has always been a very pleasant experience for me and my family. The employees always treat you like family and their is never any pressure to make a purchase. The service department is professional and they take care of your car like it was their own. They do a great job at a reasonable price.

deholl

Nov 8, 2011

This dealership and the people I worked with were wonderful. They were helpful, caring and there was no pressure in my car buying experience. Everything went smoothly and I felt like I was dealing with real people. I have already recommended them to others! I have bought many cars in my life and this is the first time I would recommend a dealership.

rbt1943

Nov 3, 2011

I had visited other dealerships and felt very pressured. When I went to Irwin Hyundai I found them to be very helpful, friendly, fair in their price quoting. I also did not find them pushy. They made their sales pitch in a way that respected my dignity as a person.

willow23

Nov 1, 2011

The irwin Group was right there to work through the buying process with my husband and I in a positive and friendly way, when we purchased our new 2012 Veloster..

mshore27

Aug 2, 2011

I was able to my schedule my cars for service back to back and was given an outstaning price for mounting an balancing tires that were not purchased at the dealership. I was also made aware that for my next tire purchase Irwin will match the price with free rotations.

Darzer

Jul 29, 2011

I had a major clutch problem that could have caused an accident......The dealership I bought my car from told me that's just the way Hyundai makes their standards. The clutch can be a little touchy but will loosen up in time. It was getting to the point where the car clutch was stuck on the floor and sometime you had to pump it a few times and it would come back up. Sometimes I could not change gears while in traffic. I would be in 3rd but I would put my foot on the clutch and it would stick to the floor and I could not get to the next gear. I was so scared to drive this car for the longest time. Rick at Irwins said "bring it in I think I know what the problem is....here's a car for you to use". Then he called to tell me they fixed the problem and it was all covered. I was so happy with the staff and the great service that I can't thank Irwins enough. I feel like they also helped avoid me getting in a major accident with this car. It runs great now and I'm so happy. I will be telling everyone about them and hope to be getting a Tuson or maybe another Sonata sometime in the future and if I do it's going to come from them.

karatenana

Jul 27, 2011

I have been an Irwin Motors Customer for the last 5 -6 years (moved here from NY) and have always been very satisfied with the service in Laconia. I was very pleased to hear that Irwin had taken over the Hyundai Dealership in Belmont as I own a Hyundai Elantra. I received the same wonderful service from Rick Dion as I have received from the staff in Laconia in the past. He is very courteous, helpful and considerate. Many thanks!Sincerely, Hilary Kelley

Mark Chatterton

Jul 25, 2011

I have received excellent service from this dealership. I have stopped by on several occasions with a tire issue and have always been treated with courtesy and respect. I have been able to set up service quickly and easily.

genepromote

Jul 22, 2011

Our overall experience may have been better if your finance department had paid better attention. Our experience with your sales staff (Nick Brough) was the only reason we didn't just cancel everything and walk out your door. He saved the sale that the people in the office were otherwise chasing out the door. There were way too many "Paperwork Errors", leading to too many return trips to your dealership, too many phone calls to try to fix their mistakes, time that I had to take off of work, not to mention the time my wife missed as well. They lost my insurance binder, so we had to chase that down again for them. And the last experience, of having my date of birth wrong, they had a photocopy of my licence right there. leading to you putting the incorrect inspection sticker on the car, which lead to more confusion when I went to register it. So I guess I'm kind of on the fence as to weather I would or could recommend you. If I do, it will be directly related to your sales staff only.

salwitch

Jul 20, 2011

I called the dealership looking for an appt for an oil change for the Sat b4 4th of July. I believe I called on that Thursday, not really expecting to get in. They gave me my choice of 2 times. When I arrived there I was taken right in and did not have to wait at all. I got out of there in a decent time frame and was able to continue on with my holdiday weekend.

matthewkk

May 5, 2010

I was able to work directly with the General Sales Manager, Matt Kelley, and he was great. Where else do you get to sit with the boss and buy a car?? Belknap Hyundai is a small, family owned and operated dealership, which makes it much more relaxed and actually enjoyable to buy a vehicle! And to top it off, their price was just as low, if not better, than every other Hyundai dealer we went to. I highly recommend that you give them a try!

Stardog34

Feb 23, 2010

Last year we went to Belknap Hyundai to look at a '08 Veracruz we found on their website that we ultimately ended up purchasing. We had a perfect experience there. First off, their prices were fantastic. Between the deal they gave us and the kickbacks from Hyundai at the time I think we paid less that what we'd paid for our '02 Santa Fe when it was new. On top of that, we were able to negotiate some extras into the deal. They were very happy to work with us. There was plenty of back and forth but no games or tricks -- very straightforward.The sales experience itself was very friendly and professional. My wife and I took individual test drives. The kids had plenty to do inside the small dealership while mom then dad did their thing. When the deal was wrapped up, they handled everything including delivering the car to us in S. NH and taking the trade back to the dealership. The car arrived spotless with all options installed and working. The salesperson came along to make sure everything was perfect.

schoelman

Dec 12, 2009

I went in to buy a used Jeep, and traded in a used Jeep. When we found the vehicle we wanted, it was missing some things, like 2 cupholders, and a rearview mirror. Additionally, the battery was dead when we went to take it for a test drive. They assured me that the battery would be charged when i bought it, and filled out a 'we owe' slip for the cupholders, a spare key, a rearview mirror etc.... the next day i picked up the vehicle and teh battery died on me later that day, so they came out and replaced it with a brand new battery. Now... a month and a half later, i still haven't seen any of the parts i need (cupholders, rearview mirror etc...) except for once...when they sent me the wrong cupholders and the wrong rearview mirror. Alex is the manager and service manager, and is very nice, but an absolute FLAKE when it comes to actually managing the business. The younger alex is about 14 years old and is absolutely clueless when it comes to sales, service and creating recurring business. I believe this dealership just wants you to come in and buy a car, and they don't care if you ever come back.