Used Cars for Sale at J Brinks Motor Sales in Kentwood, MI

Nathan Johnson

Sep 23, 2021

I purchased a truck$35,000 3 months ago. Time of purchase ( Mike) up sold me a warranty($2,850) to specifically cover lifted trucks. 2 wks after purchase rear end goes out. I called them asked to buy back TRUCK DUE TO MECHANICAL ISSUES was told NO. Mike again assured me it was covered. $300 DOLLARS AND 2 WEEKS later out of my pocket was fixed. Not more than a wk later Transmission goes out. Now warranty company will not cover it.COST ME $4,000 NEW TRANSMISSION ON A NEW $35,000 TRUCK WITH WARRANTY. Called Mike and was reassured again it's all covered. Well here we are it is NOT COVERED and J BRINKS WILL NOT HELP AT ALL!!! I WOULD STRONGLY RECOMMEND GOING TO A DEALERSHIP WHO HONORS THERE WORD AND HAS SOME BUSINESS ETHICS. IN MY EXPERIENCE YOU DO NOT GET ANY HELP ONCE THEY GET YOUR MONEY. I'M REACHING OUT TO OWNER TO DEE IF THEY CAN HELP OR AT LEAST HONOR WHAT THERE EMPLOYEES ARE SELLING.

AJ *

Sep 15, 2021

Very helpful and friendly atmosphere. The purchase of my new car this week went very smooth. They have a nice selection of cars and trucks to check out. I'll gladly refer friends and family. 🙂

Mia Nani Sweet

Aug 28, 2021

Husband and I had a great experience buying our family van! Savannah got us in exactly what we were looking for and the process was smooth sailing. We even had the kids with us and felt well taken care of and didn’t feel like an inconvenience like we had felt at other places. Will definitely come back again, highly recommend J brinks!

Amber Bailey

Aug 26, 2021

My husband purchased a vehicle from Nick, and the next day I noticed a few things that needed to be addressed after purchase. I reached out to Nick and he went above and beyond to correct it. Super happy we chose this dealership and Nick was very pleasant and helpful -He is more than just a salesman. Definitely recommend if looking to purchase a vehicle.

Cody Williams

Sep 11, 2021

Was helped by Mike and John and they were awesome! Helped me get exactly what I wanted and were super friendly! Would definitely go back to these guys!