Used Cars for Sale at Jarrett Scott Ford in Plant City, FL

Greg

Jul 17, 2021

~11/28/18 I brought my Ford mustang in for a simple brake inspection. All was well until I noticed my back left ALLOY rim had a giant gouge in it. Keep in mind, this was not a simple scratch it was a large cut, as if you took a hatchet and hit the rim with it. Long story short, Ford denies the damage and I'm left to foot the bill of a $190.00 rim. I won't be coming back here and I DO NOT recommend you bring your vehicle here, unless of course, you want to leave with more damage than you came with. I was offered a free oil change to satisfy my issue, but that equates to about a 25 dollar value? No thank you, it's gonna take a lot more than that to fix my rim. Update 1/8/19: After filing a complaint with the BBB I was contacted directly by the location manager. Shortly after we were able to reach a resolution in which my rim was repaired to my satisfaction. This was originally a 1 star review. It is now 3 stars due them eventually repairing the damage. Though this shouldn't have happened in the first place, and I am still leary to return.

María Rozo Osuna

Aug 30, 2021

I haven’t purchased or serviced my car here, but every time I am in the area and need a charge, they are super welcoming and allow me to plug in for as long as I want. I can confirm they are nice even when they’re not trying to get your business (a hard thing to find in a dealership). Highly recommended!

Wallaby Finnigan

Sep 3, 2020

2 vehicles in 2 years. One of those was a 2015 Ford Focus. At the time we were sold the vehicle, Ford, the dealer and sales people knew about the transmission issue. Every attempt to have the dealership work on solving the problem resulted in no action and in one case, being told to "see them in court". 5 clutches in 5 years on an automatic transmission. The service department, Beverly especially, is the only reason I still use them. I joined the law suit against Ford and was awarded a buy back. I did not get a full refund, but far more than I would have received trading it in or selling it. We chose another dealer and purchased a vehicle when we turned in the Focus.

Meagan Smith

Sep 18, 2021

Frankie in sales and Kirk in financing were both excellent. Our experience was hassle free and haggle free, and the car was incredibly fairly priced. As a woman purchasing a sports car I was not pressured to buy the extended warranty. The best part is the car itself - I liked the looks of it online, but loved it when I saw it in person. Drives great and we are both excited! My 2019 Mustang matches my husband’s 1968 Camaro. (I did test drive a 2020 Camaro, and it’s hot garbage compared to the Mustang.)

Barry Bunn

Aug 20, 2021

I had avoided service at dealerships for over 20 Years . My experience with service there consistently had been unsatisfactory due to poor communication , having to communicate through a service representative who had limited knowledge . In the last couple of months I took my car for service to Jarrett-Scott Ford and had Robert Dills as a service representative . The first time I went in it was a complex fuel system problem I had spent a lot of money on that hadn’t been corrected . Robert carefully listened to everything I knew about the problem and I believe he had it figured out what was wrong before choosing a mechanic who also knew about that problem . After months of aggravation and $$ , it was repaired perfectly . Recently my hood release failed and the problem was very tricky to fix on my car. Robert saw it through to perfect completion . On both occasions I saved $$ by taking my car to him . There is no doubt that he listens carefully , is knowledgable and is driven by customer satisfaction. Save $$ and simplify your life see Robert .