Used Cars for Sale at Jeff Schmitt Cadillac in Beavercreek, OH

J C

Oct 29, 2015

Wanted to purchase a new Cadillac and contacted Jeff Schmitt Cadillac thinking they could help, because well, they're a Cadillac dealer. Crazy right? They didn't have the vehicle I wanted on the lot but they agreed the could locate one. While I had no issue with providing the requested the deposit ($5000), they would only bring in the car if I would agree the deposit was non-refundable. How's that for portraying confidence in the Cadillac brand - worst salesmanship I've ever seen. To add insult to injury they then wouldn't provide the dealer info for the guys that had the car. I'm just amazed at this business model. No where else have I seen this. I've ordered vehicles for years from all sorts of different dealers and never has a dealer taken such a tact. I understand weighing risk but for a military customer with top tier credit and twenty plus years of continuing active service I'm surprised at the unwillingness to try and close what seemed to be an easy deal.

Don't Go To Jeff Schmitt

Oct 13, 2015

I purchased a used vehicle from Jeff Schmitt just over a year ago. The purchase experience was par for what you would expect when buying used a car. In addition, I had body repair work done on the vehicle as part of the deal and another which I paid for. I had several workmanship issues which I had addressed immediately. However, I have experienced continued electronic issues with the automatic rear hatch shortly after the "repair" was made. (Incidentally, the vehicle was sent out to another dealership because Jeff Schmitt couldn't get the rear hatch to work after they disassembled it) Once I finally got the problem diagnosed, the Toyota dealership said the wiring on one of the rear sensors was "mangled". It is obvious to me that this occurred when the door was disassembled/reassembled. I spoke to the manager of the body shop who said the work on the portion paid for by the used car shop does not come with a lifetime warranty but apparently the work I paid for does. I also talked to Clay Alsip, the manager who said it was more than likely a failed sensor and regardless of my immediate problems with the vehicle; he would not warrant the damage. His final decision was based on the age of the vehicle (2013 with about 30,000 miles) as he believes it was likely a mechanical problem with the part. I am not satisfied with this explanation or the manager's final decision. As a Jeff Schmitt "preferred" customer, I am stuck with the cost to finish the job properly.Before you stop reading, I am reminded of another incident with the Jeff Schmitt Auto Group that involved a salesman running a credit report without my permission or knowledge. (I have the letter from the finance director apologizing and requesting removal of the inquiry) The negative ding on my credit was discovered during the final phases of a mortgage application. Bottom line is that doing business with this company could cost you time, frustration and thousands of dollars!Screw me once shame on you. Screw me twice shame on me! I will never do business with Jeff Schmitt in any facet and will recommend that my friends and family do the same. Do yourself a favor and go anywhere else!

KC Anderson

Aug 18, 2015

Brian Edwards, Jeff Rhinehart, & Marty all worked to get me the best deal available and to get me in a vehicle that I would love. I had previously purchased a 2011 SRX in May of 2015 from this dealership , but wasnt happy with the limited features the vehicle had. I took my concerns to Jeff who put me in the hands of Brian. I never had a salesman ever work so hard to see to it that I'm completely satisfied. I leased a 2015 SRX. Brian is the man! I'll be back for my next caddy in 3 years.

Ben Wallace

Aug 7, 2015

Extremely impressed and very satisfied with my total experience at Jeff Schmitt Cadillac. All warranty and recommended service work for my 2011 Cadillac CTS-V Coupe have been spot-0n ! Mike Putnam, my service advisor, is a 10 all the way. He always finds a way to get you the service you need when you want it, whether it be scheduled or spur of the moment. Also want to say that the mechanic working on my vehicle is one of the most professional mechanics I've met. He listened to my concern and dug in head first to solve intermitent issues that could not be reproduced at drop off time. I was willing to not leave my vehicle for service because I couldn't clearly show him the problem, but he convinced me to leave it and he would do some research and give the car a really good look over. He fixed the issue first time around that another local dealer couldn't in 4 trips over a 6 week period of time. So, now I drive 15+ miles each way past the other dealership just to get an oil change at Jeff Schmitt Cadillac, and smile about. Nicely done Jeff Schmitt Cadillac!!!

EJW

Jul 16, 2015

It wasn't just the salesman,I was dealing with, but other people at the dealership that made our purchase so easy. Several people helped the intro, of our new car.

Jacqueline

Jul 9, 2015

We were looking at a 2015 Cadillac SRX. My husband wanted to get me something nice for my 50th birthday. We stopped in and sales person Rick Elkins provided us with answers to many of our questions! I knew financing would be no problem because we have excellent credit. The finance portion was very well presented and delivered without any doubts. We were treated very respectfully and we were provided with excellent customer service! Thank you, Rick Elkins and Jeff Scmitt Cadillac for making our first Cadillac purchase a breeze!

DebM

Jun 23, 2015

We bought our first Cadillac last weekend from Jeff Schmitt Cadillac in Beavercreek, and our sales associate, Zach Long, was the absolute best. He was a wealth of information, listened to our needs, helped us locate the car that was perfect for us. Then, he was patient, informative, and professional while we acclimated to the car. He even called us today to say, "Come on back in, and I'll show you more of the features on this car." We can't speak highly enough of our experience with Zach and Jeff Schmitt.

James W...

Jun 3, 2015

I have been just watching commercials on the 2015 ATS and once I saw the black coupe in the showroom floor I was lost for words, then this young gentle came to me and ask can I help you, I said yes he said my name is Zack what can I help you with, I said I like that he said ok I have one just like it did you want to test drive it while you wait for your CTS, I said sure, it was over from there on. The car was great, which made even more special was Zacks knowledge about the car which really sold me. I told Zack it would take a lot to get me out of my blue 2012 CTS my baby.. I guess Zack worked his magic and met all my demands to let the CTS go..I must say that Zack Long is an outstanding salesman which needs to be recognized by his boss! after my experience with Zack just kind of made me a Cadillac owner for life..Not to forget about the A plus service department from day one since I've bought my CTS. I look forward to working with Zach, Rob finance Mgr and the entire maintenance crew, job well done continue great work and I will definitely recommend family and friends to your facility.

Sweet Lou

May 6, 2015

every since I purchased my 2012 Cadillac CTS I have had excellent service at Jeff Schmitt Cadillac and I will continue to take my Cadillac there. Keep up the good worked.

Cokey2015

May 1, 2015

I bought my 2015 SRX Cadillac at Jeff Schmitt because I heard that the service department was excellent. I had my first oil change and I had made an appointment. Good thing I was early since there was no sign for Service just a door for Body shop. I drove around the facility twice and finally parked the car got out and a very nice lady said that for service you just drive it into the garage......problem being there was a car already parked there. This kind lady moved the car up and I moved mine in. I was showing her where I had gotten some sticky stuff on the left side near the front. She told me they could definitely get it out. She then had me sit down and wait for service advisor. I sat there for awhile and finally they called someone to take care of me....he finally came over to the desk and looked up my account and immediately took a phone call. Another service advisor came over seemed nice enough....asked me to sign the agreement and asked if I wanted a free wash for my car, and I said yes please. They told me to go in the waiting room which had stairs.....no ramps and I had just come from the orthopedic doctor and didn't need to be putting stress on my knees. I waited for over an hour while people that didn't even have an appointment came and went. Finally they said my car was waiting in front. That surprised me since everyone else had been told the car was being finished and they would drive it around for them, while mine was just pulled out of the garage sitting in the middle of a busy area. I got in the car and the car was still wet. The sunroof had water spots all over it, the wheels they had put shine on the tires but the rims looked like they had thrown dirty water on them. I got into the car.....my radio wouldn't turn on.....I finally got it to my station (a Sirius station) and still no noise.....they had turned the volume down to 0. I got home and the sticky stuff still looked the same....there was water spots all over the car along with finger prints and now I see a light scratch on the left side back. I have been in many service facilities I have never had them return my car looking worse than it did when I took it in. I am going to write to GM and let them know what happened. Hopefully it won't be a problem to transfer my service to another dealership.

J Fitt

Apr 30, 2015

My wife and I both needed new cars and we thought we were going to have a hard time getting a two car deal done. Zach Long made it happen for us though and we couldn't be happier. Thanks Zack.

EBJONES111

Apr 27, 2015

I came all the way from Birmingham Alabama to buy a truck..I'd been looking for a vehicle for quite some time.. Kevin Combs super salesmen negotiate the transaction over the phone with the care of a nuclear bomb specialist..this guy really knows his business,and goes all out the way to see it through..his methods is as a mother hen incubating her eggs..I felt empowered by the professionalism in which he worked.

Springboro customer

Apr 8, 2015

Once we decided to trade our 7 year old convertible for a small SUV or crossover we looked at everything up to and including the Cadillac SRX, the Mercedes, an Audi, a Lexus, and an Infiniti. There's lots to love about all those vehicles and the pricing was similar. For us it came down to the deal and the service. Zach Long at this dealship really helped us. While Mercedes and Lexus were interested in selling us up to a price point we didn't want, Zach really listened to us and helped us not only pick the SRX but the right version with the right features for us all within our budget. And we love the vehicle. Thanks Zach!

MBrooks

Mar 26, 2015

Zachary long was very friendly and helped us as soon as we pulled into lot. I needed a car due to my transmission going out and he helped us every step of the way. Would recommend him to anyone looking for a newer vehicle.

JasonUSC

Mar 2, 2015

I had been researching and considering purchasing a Cadillac CTS Vsport for some time now. I was on the internet and I saw an ad for the exact car that I wanted from Jeff Schmitt Auto group and couldn't believe the price. I thought it wasn't a serious deal and living in California, I thought the transaction might be very difficult to complete. However, I call Zachary Long at Jeff Schmitt and he was great! He confirmed for me that the exact car I saw was available and the price was legit. My friends thought I was crazy to buy a car from Ohio site unseen and have it shipped to me in California, but Zach answered all my questions and put me at ease. I was able to purchase the car easily. Since I live in another state, the process was a bit longer than normal, but Zach kept in touch throughout the entire process. I now have a gorgeous new car and all my friends are jealous and can't believe what a great deal I got. I would definitely do business with Jeff Schmitt Auto group again!!!

David car fan

Feb 25, 2015

wow great sales person Zachary Long, you would think he owns the place, as much as he cares about us the customer H3 low miles looks great, best value around and quick friendly and to the point thanks you Zachary Long

Mike SIzemore

Feb 15, 2015

Went to the lot to just look around and left with 2 vehicles in less than 4 weeks. Zach Long should be salesman of the year. This young man is very professional and personable. I will buy from Zach again. I have sent several of my friends his way. Thanks for the great experience.

Fabilac

Jan 17, 2015

This place gets a 95%. I've bought two cars here and brought 5 to the service side. The service team is phenomenal, especially Shonda, and you know you can trust them. Which is highly unusual. The sale department is almost perfect, the used car sales manager could use a little buffing out, but Bryan makes the place top-notch. I would and do recommend them to everyone I know.

Suka0373

Jan 16, 2015

My parents purchased a 2013 Chevy Cruz from here, drove it a couple days and then it started making a god awful sound. My parents took the vehicle in for some touch up work that was promised when the vehicle was purchased and the work was great, however they asked about the noise the car was making and the service manager said it wasn't making that sound when they purchased it and they would not fix it (for one I was there during the purchase and if it would have made that sound we wouldn't have purchased it). I called the Chevy dealership in Fairborn and spoke to a not too friendly advisor, so I gave it one more shot and called Miamisburg and spoke with Nicole who was very friendly and helpful!!! The salesman and finance lady was wonderful when the vehicle was purchased, but I will never deal with the Cadillac dealership in Beavercreek again. Service manager really needs to learn how to treat people, especially the elderly!!

22Kane

Dec 14, 2014

Everything I need to say is stated in the ratings, but I need to meet the 50 character criteria.

Mini Cooper Huge Fan

Nov 15, 2014

As far as the experience of buying a car is concerned - this one was much less painful and grueling than most!! I went in dreading the idea of the whole process, but came out very pleasantly surprised! I found a used car online, made contact that way, scheduled to drive up to see the car a few days later. I worked with Tyon Brown, and he did an excellent job of actually making the experience painless for me. As a single girl - we always go into dealerships ready to get taken advantage of ... and treated like we are stupid - but that certainly did not happen to me. Tyon was great ... I actually received a fair, and I feel honest deal both on my trade-in and on the vehicle I purchased. I would definitely recommend to my friends and family.

Jack

Oct 3, 2014

I came in looking to lease a new vehicle. I met with Bryan Edwards who was very knowledgeable with the vehicles and showed me a couple of vehicles that I was interested in. I ended up leasing a 2014 Cadillac ATS. I have been very pleased with it so for. I will definitely recommend Jeff Schmitt and my salesman Bryan Edwards to my family and friends.

MNeal

Sep 4, 2014

Zach Long made the purchase of my SRX easy and straight forward. Would highly recommend him when purchasing a vehicle.

dumbblonde

Aug 27, 2014

my 70 yr old mother purchased cadillac in 2012, had a few minor issues and then a major issue w tires wheels..although i think the culprit for the defect lies within the wheel (giavanne wheels) sales manager and service manager worked together w me to resolve the issue..The issue in fact wasnt by any means the fault of dealership but despite that Marty and Dale went above and beyond to get my momma back driving a car w inflated tires...A big thank you to Marty and Dale and the vogue tyre distributer who all came together and offered a legit deal to rectify any issues...it even says more about dealer that they were dealing w Giavanne wheels that werent warrantied nor was dealer responsible for defects in wheels they no longer sell....Had a fantastic experience w the Jeff Schmitt management team!! Dont ever believe this business is sketchy, i dont believe the COMPANY ever was,,,..in fact, "SKETCHY" moved on to do his business elsewhere (my opinion)..JeffSchmitt is sure to be a more successful company with their current management team...lots of effort, very considerate and concerned...and im overly satisfied with the resolution plan!! Thank you Marty and Dale......Sincerely D Zammit

Otis1964

Aug 1, 2014

Recently bought a used car from Dakota Williams and Mr. Williams was very courteous, professional and helpful with all my questions and was very knowledgeable on the car's systems.

Kevin P.

Jul 26, 2014

I had an excellent experience at this dealership when buying a used 2012 Chevrolet Traverse LTZ. The salesman that I worked with, Dakota Williams, was very helpful and accomodating with the entire process. He took me on a very cool route for my test drive as well. All of the staff members that I worked with at Jeff Schmitt Cadillac were very friendly and provided me with a pleasant and enjoyable car buying experience. I would recommend this dealership to any friends interested in purchasing a car!

Janice Wilson

Jul 10, 2014

I have always taken my Cadillac into this dealership for service. But every time I have it serviced,it is always a large amount. With that said it really upsets me when I spend over $800.00 for repairs , they never wash my vehicle. I also have a ford from Beau Townsend, when I take it in for a small oil change, they always wash the car. I believe if you spend that much money, or any money, you could include a wash.

Rebecca Fraizer

Jun 14, 2014

If you want a wonderful deal and experience buying a new or used car go to jeff schmitt cadillac. It is clean and the dealer I had dakota williams he was helpful and kind. I love my car.

Tabitha Anderson

May 23, 2014

Mr.Malcolm Worth was very helpful in helping me find my dream car,,Im a Mustang lover!!& Im very satisfied with his cutomer service,kindness,process,&purchase price.I will recommend him to all my family&friends.

jim b

May 16, 2014

after weeks of scouring web sites and newspapers, I saw what looked like the perfect car at Jeff Deals. I contacted them by e-mail and they kept in touch via e-mail and phone. Not pushy, just communicative. I was able to drive up and see the car on a Saturday morning. They called to confirm on Friay night. When I arrived, Dakota was waiting for me with the keys. Within 15 minutes,we were out driving. The car was showroom clean. I wasn't able to talk down the price, bu I don't feel that I overpaid. Sales transaction was very quick and easy. They informed me of extras, but did not get pushy about it. When I returned to pick up the car, they had just finished wiping it down (it had rained during the test drive). I was a little surprised that I did not get a follow up call within a few days, but I'm vy happy I made the trip up to Beavercreek.

Dave B

May 9, 2014

I had a not so pleasant experience a few years back at the Jeff Schmitt location in Miamisburg. I was reluctant to visit the Beavercreek location but it had the model and price I was looking for in a used car. I was dealing with the internet managers until I was confident that I would make the trip into the dealer. I was met by Dakota Williams and I would say I had a very good buying experience. I knew there wasn't much room on the internet price based on the length of time the car was on the lot and the inventory we looked at across a couple hundred miles so I simply ask Dakota to make me feel like I negotiated something to get the value I wanted. After all was said and done Dakota and Nick got us the deal we wanted. Well done Gentleman.

Ethel Wade

Apr 24, 2014

Sales consultant Zachary Long was very helpful and knowledgeable. I would definitely recommend him to a friend. Thanks Zachary.

jlclar09

Apr 21, 2014

The sales staff was very helpful and knowledgeable Zachary Long made the buying process simple and quick!

Flying Dave

Apr 19, 2014

My wife and I drove through the lot to get an idea of what inventory was available. Dakota was in the vicinity so I stopped and asked him some questions. We found him to be extremely helpful and he went out of his way to be helpful!. His gentle manner won our confidence, he wasn't at all pushy, but he guided us into the purchase of a pre-owned Acura TL. Because we liked Dakota, I will soon bring him my business again for either a Corvette, CTS-V, or Camaro ZL1. I am a retired airline pilot with an extensive sales background. Kudos to Jeff Schmitt Cadillac on hiring Dakota To represent their top notch dealership. His manner lends itself well to a professional sales environment, don't let him go!!!! Thanks again to the whole team including Angela. 5 Stars

jennifer stone

Apr 1, 2014

I recently purchased a used vehicle from Jeff Schmitt auto group. I was very pleased with service I recieved! Zach Long was great to work with! Thanks again Zach!

Now a SRX owner

Mar 26, 2014

We recently purchased a used SRX from Jeff Schimitt. Our Rep. was Dakota and he couldn't do enough for us. He went above and beyond to answer all questions. As we toured the dealership you could tell that the emplyees enjoyed their jobs. I highly recommend Jeff Schmitt Cadillac and ask for Dakota. you won't be disappointed.

Broke down couple from Indiana

Mar 24, 2014

Brian was great. He as there for us as soon as we got there. Our 1998 Mercedes Benz broke down- right in front of the Cadillac dealership. Brian was willing to help us get our car fixed, even allowed us to use HIS car to get parts. Needless to say, it was an easy decision to buy a car from him.

Kim R.

Mar 22, 2014

My car was totaled in a car accident. I contacted Justine via chat/email at JeffDeals.com regarding an SRX that I found on the website. The car I was interested was not yet available. So she directed me to another. We came down that evening and spoke with Dakota who was a very knowledgeable and professional young man. We ended up striking a deal and I went home with a beautiful 2011 Gold Mist Cadillac SRX. Love it.

Ben

Mar 11, 2014

It had been over a decade since I have purchased a vehicle, and car shopping has significantly changed since then. I had a good idea that I wanted to replace my aging car with a newer Dodge Charger, so turned to the internet for most of my price comparison shopping. A handful of searches narrowed me down to right vehicle. Jeff Schmidt had one in particular that looked in good shape from the pictures, and the miles were under the annual average for a vehicle that age (2012). The car fax report had nothing to spike my spider senses, and the price was quite favorable when comparing the value of the vehicle to Kelley Bluebook, and other similar vehicles. After a quick verification with the dealer that the vehicle was still on the lot, I made my way down to Jeff Schmitt in the afternoon. The salesman, Zach, was very accommodating, and upon showing him the advert Id printed, had the vehicle ready for an inspection within minutes. Despite the cold temperatures, I never felt rushed or pressured into making the purchase. Zach, was upfront and honest with all the information on the car, to include the final price of the vehicle after all fees and taxes were added in, so there was no surprise at the end payment. Zach was also comprehensively knowledgeable concerning the follow on support Id receive from the maintenance garage for future tune-ups and oil changes. Overall, my buying experience felt very comfortable, stress free from high pressure salesmen, and I am very pleased with my new(ish) Charger. I would definitely recommend this dealer to someone looking for a new or used vehicle.

bb

Mar 6, 2014

Jeff Schmitt Cadillac (Beavercreek) continues to impress me with their friendly, professional, and very respectful staff. Yesterday, I went in to inquire about my inoperable 5 button keyless remote. My salesman, Blaine Vencill was very helpful in getting the ball rolling. However, Shanda (Service Manager) was very instrumental in resolving the issue and getting me on my way again. I have been totally impressed with the entire experience at Jeff Schmitt Cadillac: from my initial inquiries, our purchase experience and the continual maintenance care for our 2013 Cadillac XTS. I speak very highly about the dealership to my friends and will continue to do so. Thanks for an overall great experience.... bb

Here comes Malibu-bu

Mar 5, 2014

I found a car that matched all my criteria online so I decided to test drive it. Kris Redick took great care of us and made our experience an enjoyable one. I will be looking to buy another car in the next year or so and I will go back to Jeff Schmidt. Also the finance department was great! Thank you again. I love my Malibu!

Loyal Customer

Feb 22, 2014

Bryan Edwards did an outstanding job in helping my family purchase a pre-owned Jeep Liberty for my son in college. He was very responsive to our questions and even came in on his scheduled off day in order to help finalize the purchase. This was truly great customer support!

Mike D.

Feb 20, 2014

I purchesed a used Cadillac from Jeff Schmidt, and was treated like I was buying an new 60k vehicle. Both my salesman Zach, and the service manager Loren were more than accomodating in working out a couple little problems with the vehicle, and providing first class service. I took a chance on a higher mileage vehicle than I would normally purchase hoping being a dealer they would stand behind their product more than your typical used car lot, and I was not dissappointed. I would definetley purchase from them again.

ki8cj

Feb 20, 2014

Both of the sales representatives were very knowledgeable about their product. They continue to help us, after the sale of the vehicle, with "second" delivery training sessions.

Brenda Harville

Feb 17, 2014

We have had new Cadillac's since 2002 our salesperson at Jeff Schmitt's was Blaine Vencill. He was straight forward, attentive and knowledgeable during our initial visit at this dealer. During our conversation/s he listened to our concerns and wants never wavering from what expectations we were looking for. We had the new 2013 CTS picked out and the conversation was basically the pricing. Mr Vencill final price was lower then what we had researched via internet. The process was smooth during entire time. We elected to pick our vehicle up a week later and he demonstrated all aspects of vehicle operations to us. The financing phase was just as equally smooth, Josh was pleasant and did not pressure us into unwanted after market items. He answered all questions of him. I would highly recommend this sales person to all future buyers and the dealership, they appear to have more of a selection then the ones in surrounding area. As I have read other reviews, Cannot elaborate on the service dept (hopefully never in a bad way) but they have contacted us in a follow up manner, which is good!. Highly recommend this dealer and Blaine to anyone.

Tim Heffner

Feb 6, 2014

bought my first Cadillac and very very very happy with the way brett barker treated my wife and me made us feel like we have been close friends for along time love our new Cadillac thanks to all who made this possible.

JAM

Feb 5, 2014

I bought a preowned vehicle from Jeff Schmidt Cadillac. Even though the vehicle was a Toyota, Zachary Long explained all of the features and options of the car. He even picked up the Toyota from another dealership so I could test drive it at the Cadillac store, which is more conveniently located for me! After the test drive, Zachary and his manager Nick worked with me to arrive on the right price, then Zachary thoroughly explained the steps of the buying process since this was my first car purchase! Finally Joshua Long found me a great financing plan with a really low interest rate and went over all of the steps that would happen after the purchase in minute detail. Overall, I had a wonderful experience buying my first car from Jeff Schmidt Cadillac; I feel like I was treated fairly and I would highly recommend Zachary Long to anyone looking for a new vehicle!

Brenda & Tim

Feb 3, 2014

When we purchased our 2010 CTS last year from Jeff Schmitt Cadillac, we were so impressed with our salesman, Malcolm that we knew that if we ever purchased another cadillac, we would return to Jeff Schmitt and look for Malcolm. We also are very impressed with the service department. Loren and Shonda always go out of their way to be helpful and resolve any issues that we had with the 2010 CTS. With that said, we returned to the dealership again on February 1, 2014 to drop off our vehicle for service. Keep in mind that we drive from Milford, Ohio to Beavercreek because we do not trust anyone else to service our car. While there on February 1st, we decided to look around the lot and seek out Malcolm. By the end of the day, we were driving home in a brand new 2013 CTS! We are thrilled with the professionalism and courtesy that the people in this dealership show! So hats off to Malcolm, Loren, Shonda and Josh! We will be back for service on this vehicle too. We simply would not trust anyone else to work on our new CTS! Thank you for make our purchase experience so nice!

R.G.

Feb 2, 2014

I reside in Blacklick, Ohio....so I have choices of several Cadillac dealerships to purchase as well as service my 2012 Cadillac SRX. However, I drive 1 1/2 hours to Jeff Schmitt due to the top quality service I receive since becoming a part of the Schmitt family. High five on a job well done.

Pre owned car buyer

Jan 11, 2014

We have shopped at several different dealerships and the experience we had today was the best we have ever had! We didn't feel pressured or feel like we got a bad deal. They took us through the process smoothly and tried to get us the best deal for our pick of vehicle.

Buick2002

Jan 8, 2014

We purchased a used Buick park avenue from Michael. He was extremely friendly and listened to all of our concerns and needs. I came in there with a folder of questions and research that I did on the car, him and the company. He listened to everything I said and answered all of my question the best that he could, without getting impatient with me. So after test driving the car we heard a sound from the back end, that could have been a bad tire. We expressed our concern to Michael and he agreed that it needed to be checked. He had the service department look into it before we signed the papers. The following day he informed us that they were going to put two new back tires on the car, so we came in and signed the papers, trusting them that the issues was resolved. We picked up the car the following day, however after driving it on the highway that night we realized it was not the tires, and we brought in to our mechanic to take a look at it. He informed us that it was the air shocks and it was unsafe to drive. We called Michael to let him known, however he was on vacation at this time so we had no choice but to have it fixed right then. The next day we went in to let him know what had happened, Nick the sales manager informed us that he would get with Michael once he was back and let us know what they would do for us since we had to pay for the repair ourselves. Michael contacted me the following day and told me that he spoke to his manager and that he was very sorry about our situation. He was a man of his word and told his manager that we all agreed that the issues needed to be fixed before purchasing the car and that it had not been done. He asked us to bring in the repair cost and that they would refund us the amount. I was very shocked to hear this, we had already paid for the car and signed the papers so they could have said sorry and been done with us ,however they our more about the customer and our satisfaction then just about a sale. I am extremely impressed by their customer service in the sales area and will be returning to them when it is time to purchase another car. I will ask for Michael since I know he is a man of his word and that he is about customer satisfaction not just a sale. I would also like to mention my father purchased a new Cadillac last year, from a young sales man there however, I do not know his name, but he was very pleased with him also. Way to go Jeff Schmidt Cadillac,Michael Jackson and Nick.

Rick B

Nov 26, 2013

Bryan was referred to me by a friend who previously bought a car from Bryan. I was not that interested in a Cadillac , but I went to see him anyway. Bryan was great as he was not high pressure but knew his Cadillacs. Bryan had us test drive a few cars and eventually we decided on a new one. I did not think that Bryan could make the deal work, but he and His sales manager made us a deal we could not refuse. Thank you Bryan for your help!

3 Time Escalade EXT owner

Nov 22, 2013

This is my 3rd auto purchase from Jeff Schmitt. Top notch dealership and sales personal. Don't shop anywhere until you go there first, I guarantee their deals can't be beat.

Kim & John

Nov 16, 2013

We live in Westerville, OH. After many calls to the local Cadillac dealers in Columbus and even out of states, no one can locate a specific Cadillac CTS-V sedan my husband was looking for. I was browsing on-line and sent an email to Jeff Schmitt Cadillac dealer. I was contacted right away and was put in touch with Bryan Edwards. Not only Bryan found the car of my husband's choice of color, he found one with the RED calipers, requested by my husband. Bryan stayed in touch with us throughout the process from negotiation to financing to closing. The whole process of buying this specific car was so quick and smooth it's hard for not to ask "what's wrong with the local Columbus dealers?" We are so happy with Bryan and the dealer. I would drive to this dealer and seek Bryan out if we need another Cadillac vehicle in the future.

R. Johnson

Nov 14, 2013

I bought a new 2013 Cadillac CTS on July 31, 2013. The initial purchase was painless and seemed rather smooth; however, it went down hill from there. When I went to pick up the car and finish paying, it took over 2 hours. I had to bring the car back (I live over an hour away) as the front license holder needed installed and the lug nuts were not on the tires - this was a quick and good experience. Then -- after only having the car 6 weeks, when attempting to start it, a clicking noise would occur as if the battery was dead. One morning the car totally shut down while attempting to start it and I was actually locked in the car. I took it to service that day where it was left, as the window was also leaking. They had the car for a week w/o finding any problems - leaving me to deal with it. Of course, 6 weeks later it did the exact same thing; however, this time I was in parking garage 50 miles away from this dealership and from home. Jeff Schmitt gave me the number to roadside service and left me to deal with it myself. In the meantime, all my belongings got locked in the car, including the keyfab (which is not suppose to happen) and I had to have my husband bring me the extra keyfab so I could get into the trunk and release the doors to obtain my belongings. Since I was in a parking garage, roadside service was unable to find a tow truck that would fit and advised it would be at least 2 hours, I had already been waiting an hour for them to find someone, so I left the car. The next day, the car was towed to Germain Cadillac for repairs. Unfortunately, they were unable to get the car to duplicate the problem. I contacted my sales person at Jeff Schmitt and advised I did not want this car, as I knew it would happen again. I was told that they would work with me in possible getting a 2014. That was 3 weeks ago, and I have yet to hear from him. On the other hand, the service man at Germain continued to try and find the problem, going as far as hooking it up to a computer and driving it home to see if there was any read out of a problem. Fortunately, in 2 days they were able to pinpoint the problem and as far as I know it has been fixed. I commend Germain for taking the extra step in trying to resolve the issue. As for Jeff Schmitt and his team, I will not buy a car/truck from them again.

Glen Gordley

Nov 11, 2013

I enjoyed the buying process at Jeff Schmitt Cadillac. Sometime later my car was having a problem and even though they were not obligated to work with me they stepped up to the plate. My car was fixed and the service dept. was pleasant. This was my third car I purchased there and will go back when the need presents.

Carl Barnett

Oct 30, 2013

They went to Indiana to get me the XLR in the color I wanted. Will go out of their way to help you.

Amine89

Oct 21, 2013

The experience was great, it was beyond great dealing with Bryan Edwards. The moment I entered the dealership and was greeted by Bryan I felt at home. he was patient with me and focused at exactly what I was looking for. I went in to look at a CTS coupe Base model. but I end up getting a better deal in a 2013 CTS coupe premium model. he was great at explaining the benefits and showing me the ins and outs that come with the new Cadillacs etc.The service was AMAZING and the finance process took less than expected. it was a breeze.Jeff Schmitt Cadillac might just be my #1 dealership in the future.

Carol MC, RN

Oct 7, 2013

I want to Thank Malcolm and Josh at Jeff Schmitt Cadillac for the hard work and extra attention they provided me in finding the right vehicle. I love my 2013 Jeep Compass and if it were not for Malcolm I would not have even thought about getting another vehicle. It was the best thing that I could have ever done, and I am so grateful. Malcolm and Josh went above and beyond expectations, and gave me a deal beyond my wildest dreams. I am so appreciative and grateful for the Excellent Service and the Wonderful way they took care of me. I love my Jeep, on a scale of 1-10 with 10 being excellent, they receive a 10+. I am telling all of my Family, Friend and Everyone that I know, to go to Jeff Schmitt Cadillac for the deal of a Lifetime! =======================

Carol MC, RN

Oct 5, 2013

I want to Thank Malcolm and Josh at Jeff Schmitt Cadillac for going above and beyond my expectations, I love my 2013 Jeep Compass and if it had not been for Malcolm, I would not have stayed to buy a vehicle, but I am so glad that I did and it was one of the best decisions that I have ever made. I really appreciate the time and attention Malcolm and Josh gave to me. They gave me a deal that went beyond my wildest dreams, and I am so grateful for the excellent service that I received. A rating scale of 1-10 with 10 being excellent, I rate them a 10+. I will definitely tell everyone to go to Jeff Schmitt Cadillac and get a deal of a Lifetime!!! Thank you Jeff Schmitt Auto Group for being there for me!

jb306y

Sep 14, 2013

I've been quiet, but it's been on my mind. I purchased a Cadillac several months ago from them and later found out I had been really taken. I found that the salesperson had lied about multiple things on the sale of the car. I blame myself for not digging deeper before buying, but you would think a well known Dayton area Cadillac dealer would be honest. He told me the car was turned in by a person that bought a Cadillac every year and it had never been wrecked. I found it had been wrecked on the right side, but no frame damage. I also found that it was not traded in yearly on a purchase of another Cadillac; it was because it was a lemon, it had fuel system issues and they could not repair noise issues with the car to satisfy the customer and they gave him another car. There were other issues (lies), but these were the two biggest. I will not buy from them again or any other Jeff Schmitt dealership. Jim

Lynda Moore

Jul 31, 2013

I would highly recommend this dealership and in particular, Rob Sanders, who was extremely helpful and professional.

rce714

Jul 31, 2013

I came into the dealership looking for an economical used car, and was greeted by Bryan Edwards. He pointed me in the direct of a used Pontiac Vibe that was just traded in. The Vibe and price fit exactly what I needed. Thanks again.

Gary & Darlene Bell

Jul 23, 2013

Gary and Darlene Bell Brookville, Ohio July 17 Recently leased a 2013 Cadillac CTS from Jeff Schmitt.Our salesman was Michael Jackson.We had never leased before so this was all new to us. Michael was very knowledgeable and explained every thing in detail, beside having a great sense of humor!! He went out of his way for us! I would like to give Michael a BIG THANKS and also the staff. I would highly recommend Jeff Schmitt Dealership and Michael our salesman to everyone looking for a Cadillac

finally got it

Jul 19, 2013

looked online seen a beautiful Cadillac, I've always been wanting a Cadillac since I could drive. Ive been to too many car lots and the same answer was always heard..NO cant get you financed. I filled out a credit app online they got in touch with me and told me to come in for a test drive. arrived at the dealer and someone come out as soon as I hit the lot and found my sales person for me within 15 mins of being there we was in the car taking it for a test drive. after the test drive we sat down and did paper work. and finally I got a yes your approved, everybody worked hard and was very nice very informational willing to show what every button in the car does they explained everything about the car from the tires to the sunroof didn't miss anything. finally they cleaned it up real nice handed me the keys and said congratulations.....if ever I need another car I'm going to JEFF SCHMITT and I strongly recommend that if your looking for a new or used car head over to jeff he and his team members will really take care of you!!!!!

Denny Phillips

Jul 15, 2013

bryan was great car was good too. first domestic purchase in 12 years. so far i could not be happier Denny and Sharon Phillips

Kevin & Teresa

Jun 28, 2013

I was looking for a great used car and found a new favorite dealership as well. Rob Sanders was my sales person and he made sure that we were comfortable and understood everything there was to know about the 2003 Cadillac CTS that we were interested in. He was very personable, knowledgeable and courteous. I had been looking on the internet and visited the dealerships that had cars that I was interested in. I found that all of the people at Jeff Schmitt Cadillac far exceeded my expectations and surpassed the others two fold. Following the purchase of my vehicle, I had a couple of concerns and the service department displayed the same customer service, All I can say is that I am now spoiled by this company and will definitely recommend them to friends and family and return for my next vehicle needs as well as have them service the ones I have now!

Pat & Suzie

Jun 17, 2013

We recently purchased a Cadillac SRX from JSAG. Malcolm Worth was a wonderful sales consultant. He was very mild mannered, patient, listened, and calmly dealt with our requests, questions, and changes. He worked hard to obtain the best trade-in value for our van and to locate the SRX we required. On the day of purchase, Malcolm took the time to inspect the SRX (even sent it back to detail to clean interior 'smoodges'), locate the all-weather mats, point out features, and fill the gas tank. Bryan was very helpful with the supplier discount account information. John did a fantastic job with the finance paperwork.The following week the SRX went in to be pinstriped and Malcolm made sure it was completed to satisfaction. We appreciate their customer service!

lcapati

Jun 9, 2013

As my husband and I pulled up and got out at the dealership, we were immediately approached by the salesperson, Timothy Sawyer. We were greeted in a very welcoming and professional manner. The customer service was excellent. We told the salesperson what vehicle we were there to see and he was more than happy to show us the vehicle after going over some preliminary information. Throughout the test drive, Mr. Sawyer continued to provide us with pertinent information about the vehicle and answered any questions we had. When we decided to go forward with the purchase the paperwork was all processed in a very timely manner and Mr. Sawyer really worked with us to get the deal we wanted. On the last leg of the purchase we were introduced to Ian Quinn. He finalized all of the paperwork, went over everything in detail, and answered all of our questions. Mr. Quinn was very personable and professional. Overall, we left with a great new vehicle after having the best experience we have ever had at a dealership.

kelly

May 30, 2013

Bryan was very knowledgable and helpful in my car buying experience. He was very friendly and I would definitely recommend him and Jeff Schmitt Cadillac to my friends. :)

hoosierbb

May 28, 2013

My wife and I had been to a lot of dealerships looking at new cars. We were treated well everywhere we went, but the experience we had at Jeff Schmitt Cadillac was by far the best. Our salesman was Eric Lower, and he could not have been more friendly and helpful. Shopping for, and buying a new car can be very stressful, and Eric has that demeaner that automatically makes things seem less stressful. Every question we had was answered in a way that we could easily understand, and we had his full attention. After we selected the car and color we wanted, and the paperwork was being completed, I changed my mind and chose another color, and he assured me that his main objective was to make sure we were happy with what we got. Also, his sales manager-Martin Ziegler wanted to make sure we were receiving all the attention we needed, and asked if there was anything more he or Eric could do to make our experience better, and my answer was no. We could not have asked for better service. I will tell anyone interested in buying a Cadillac to go to Jeff Scmitt's, and specifically ask for Eric. If we receive that same attention from the service department when that time comes we will never go anywhere else.

cassyj14

May 25, 2013

When customers want to test drive a veichle they want to do it without a salesperson sitting in the back seat. This to me was intimidating. We felt pressured into purchasing this veichle and all the add-ons. I know salespeople need to make a living, but that really bothered us. We wanted to look at other cars, but didn't get to. High pressure salespeople were the reason Bill and I went after hours just to look around. Tim you really need to back off and let people have space and a chance to look around. Otherwise the service was good.

Mark

May 24, 2013

This dealer does a large volume and therefore has a good selection and large inventory. Also has a large network for further selection of used cars. All the people there were very professional and courteous and our sales person Malcomb Worth was a perfect example. He returned emails to me on his days off work and always offered to do more than just what was expected. I like using Cars.com and Jeff Schmitt Cadillac does a good job of displaying their stock and giving complete info so you can do your research.

Williamson

May 24, 2013

We recently purchased a 2011 Chevy impala offf of Jeff Schmitt and it had a tranmison issue and we brouhgt it back and they put us in to a 2012 Chevy Impala. With out the help of Nick, Ian, Tim Sawyer Not sure what we would have done. They were willing to help us and you dont find that at most car dealers. We will be back in the furture and we will tell all of are friends that Jeff Schmitt will treat you right. Thanks again for all the help. The Williamson

tracyclark0812

May 24, 2013

Thanks for going above the normal customer experience for me on 5-18-13. I am very happy with my car and have told anyone that wants to listen about what a wonderful experience I had with no pressure. Thank you for all the attention you showed me on Saturday. Take care.

Brian Shackelford

May 20, 2013

I recently purchased a 2012 Nissan Murano from Jeff Schmitt Cadillac in Beavercreek, Ohio. My salesperson Malcolm Worth matched me with exactly what i needed for the budget I had given to him. this turned out to be an excellent experience and a great deal with an excellent warranty. I had my vehicle within three days of contacting the dealership. It was fast, courteous service and I would recommend anyone interested in a quality vehicle to "Get in here!" as the commercial says.

Buckeyehieldss

May 19, 2013

We truly had an excellent experience when we purchased our new SRX from Jeff Schmitt Auto Group in Beavercreek, Ohio. Our salesman Tim was a pleasure and very knowledgeable about everything concerning our purchase. Great team and great professionalism, thanks so much.

StacyMatt

May 11, 2013

Looking at Ford Mustang, been doing a lot of searching online. We live an hour and a half away from dealer. We called in the morning to set up appointment to look/test drive car. Well we were only able to look at the car. They completely failed to mention that the car is in the shop and replacing engine and won't be ready for several DAYS. They said they would make it right and bring the car to our place when ready for us to test drive, we will see if they hold true to their word. Extremely disappointed in customer service and communication within the company.

Rudykins

May 11, 2013

Timothy Sawyer bent over backwards to help us buy this used Cadillac. He even came in on his day off to finalize the deal. We are so pleased with the car. Service department fixed a little problem for us and was so courteous to us while we were waiting. Jeff Schmitt is the BEST dealership to work with. No doubt we will be back when ready to buy another vehicle. They make buying a car a painless experience.

RB Willis

May 8, 2013

I recently purchased a 2012 Malibu from Jeff Schmitt Cadillac. I am very pleased with the vehicle and the price I paid for it. My salesman, Bryan Edwards, was professional and easy to work with. I wouldn't hesitate to recommend him to my friends and family.

Ryan

May 8, 2013

Had a great buying experience at Jeff Schmitt Cadillac. The dealership was easy to find, the facilities were very nice, and the Nissan Titan I came to look at was in excellent condition - just as it was advertised. What I appreciated most was the professionalism and personality of my salesman, Tim Sawyer. Tim was very knowledgeable about the product and was very candid about the pricing. I never felt overly pressured as I had in previous buying experiences. It felt good driving home in my new-to-me truck knowing I got a good deal from good people.

Justine Nettleton

May 5, 2013

Dale Drury was a wonderful as well as an excellent service representative. Whenever I came in he made me feel like part of the family. Dale always made sure I received impeccable service at affordable prices. I am pleased that he has been promoted, yet, missed him in Beavercreek for our last service visit. When we returned to Texas we found a previous problem was going to cost us over $1,000 to fix. I found Dale at his new Columbus Jeff Schmidt location and after discussing the issue with him, took his advice and went to the Cadillac dealer in Grapevine Tx and explain the issue to the service department manager and representative there as Dale had informed me to do. Ultimately, the price was dropped to $635 which was an agreeable price after all that we have gone through with the particular mechanical problem. I will be calling Dale next week to inform him of our great pleasure and deep gratitude! Thanks to Jeff Schmidt Auto group for making sure to employ people that work with integrity and provide excellent customer service! We will miss Dale Drury and Jeff Schmidt Cadillac!

brhea412

May 5, 2013

Our experience at Jeff Schmitt Cadillac in Beavercreek was wonderful!Malcom and Ian and the entire staff was very informative and professional. We purchased a usedCTS that was in beautiful shape and we are very excited about it!We will definitely will be returning for future purchases!

J.Mabry II

May 3, 2013

I just purchased a Cadillac cts and it runs great thanks Mr.Worth for helping me find a GREAT CAR at GREAT DEAL. Jeff Schmitt is the place to go for the great deals and everyone was so friendly,btw ive already recommended a few friends and i just made my purchase 5/2/2013......Thanks again Mr.M.Worth!

Niccimo

May 1, 2013

I was very pleased with the customer service at Jeff Schmitt. I was facing an unusual circumstance in purchasing a used car. I was a little reluctant, as I have been accustomed to purchasing new vehicles. Well, as soon as I met Rob Sanders he made the whole experience not only comfortable, but also lots of fun!I would definitely recommend this car dealership to friends whether they are in the market for a new or used car. Ron Sanders of Jeff Schmitt Cadillac is your man! He did an execellent job.

Jennifer

Apr 30, 2013

Eric was great. He helped me pick out the perfect car and went above and beyond to get me a great price. I will recommend him to anybody that wants to but a new car. Thanks Eric

Anita K.

Apr 27, 2013

I bought my Cadillac at another dealer and the Jeff Schmitt automall took excellent care of me. The Service manager, Lauren, and the technician Michael Jackson showed me how to use the car efficienly without any problems. The guys were very professional and helpful. I would recommend this facility to everyone. And I'm not going to "deal" with another Cadillac Dealership. Thanks a million, Anita

Manda_7_14

Apr 24, 2013

Eric was very laid back, friendly and worked his hardest to get my car in my budget range without being pushy at all. I would highly recommend Jeff Schemitt Cadillac to anyone that is looking for a new/used vehicle.

DBMedic

Apr 19, 2013

The salesman was helpful, and worked to get me a better rate for my financing options. The finance department was fantastic. The buying process was easy, and the service was just plain excellent. Once negotiating started, the pressure ot buy was high, but worth it. Buying from this company is a very god choice. They're backed up by MotorTrend as well, so there's another plus. Overall, it was a great experience.

Santiago

Apr 19, 2013

Great service and will return for all my service needs.

Judy P

Apr 14, 2013

At first I was totally ignored by several sales people standing around on the floor at Jeff Schmitt Cadillac. Once I did get somenone's attention and requested the sales person I was there to see, Michael Jackson was very helpful in helping me determine which model was best for me. Michael explained the features of each model and I explained my needs. We test drove several models until I found the one perfect for me. I love my Cadillac XTS!

carters3x

Apr 12, 2013

I woke up one morning wishing to buy a car. I was previously looking at BMW's and so I decided to switch my shift to looking at Cadillac CTS's. I scoured the internet that morning and found a black cadillac CTS at Jeff Schmitt Cadillac that fit my price range. I did a quick KBB search to see if I was getting the right deal on it. After I figured out KBB value I thought of what I wanted to pay in my head and left to make the trip to the dealership. As I got to the place I was greeted by Kris, who was extremely friendly. I was a little taken back because at the BMW dealerships I wasn't taken seriously because I was a 24 year old kid who actually could afford a nice car. Anyways, Kris took us out on the test drive and I knew I wanted the car. He was friendly and gave all the features of the car. We got back from the test drive and we went inside and talked numbers. After to ho-hum of wheeling and dealing I ended up getting the car about $2,900 off of sticker price which was good. Everything was good until I had to deal with Ian. First I gave the dealership a number of a rep. from my bank to call for financing. After talking with Ian he said everything was smooth after I gave him the number of the bank. Come to find out he didn't talk to my guy I had wanted him to. Next he tried to sell the extended warranty as if it were part of my financing with the bank. I was about to sign it until I saw the final dollar value, which was not the agreed upon price. Once I caught it his happy mood changed and he seemed angry at me. Through the whole financing process I kept finding little white lies in him. He told us a story where he was having his first born child soon, but then said he had five year old that flushed his keys down the toilet because he was trying to sell me on one of the warranty options. Good try buddy, but I am not buying. He kept butchering my receipt and it took him 5 tries to get the contract right...come on man by this time I have spent way to long in your office. Finally after he gets his paperwork together I sign the deal and drive away. Two weeks later I get a call by the "man" Ian Quinn to hear that he used the wrong form and needed me to come in to the dealership to sign the right form. Forget it man, I am not coming in your time to come sign the form you should have been using, I live 2 hours away and just put in a 15 hour day at work. I eventually drove up on the weekend and signed his papers he should have been using in the first place. Anyways Kris rocked the deal, no wonder he had some best salesman award on the desk. That cat Ian really killed it man, I dont really trust the guy.

Williamson

Apr 11, 2013

We had a great car buying experience, all of Jeff Schmitt s staff are awesome. They will not waste your time. Thanks Again. The Williamson

Kenneth Warren

Apr 4, 2013

Today I purchased a new car with no headaches. I had Haylea Cardwell as a sales person and she was wonderful. I asked many question and they all were answered without disappointment. She had the knowledge about the vehicle, was very patient, and she walked through the operating electronics with me. This is a dealership I would recommend to any family and friends. Again I would like to thank Haylea!!!!!!!!!!

TessCTS

Apr 4, 2013

I moved up to a pre-owned certified 2006 Cadillac CTS after having multiple new cars in years prior...I purchased it in August 2009 and never loved a car more than that one! It was beautiful, drove, and rode like a dream! I was impressed by the low mileage and how nice it was for 3 years old. Steve Vangorder recently spoke at a lcval event I was assisting with and I gave him my business card and joking mentioned that I'd like to move up in the world again. He in turn gave my card to Marty Ziglar who called me within a day to introduce himself and offer his assistance. He than had Eric Lower follow up with me multiple times on my interest in trading up to a new car. Eric spent a lot of time listening to exactly what I wanted, why, and my budget concerns. He showed me a car that was exactly what I wanted and met both my practical needs and desire for a candy apple sports car. Needless to say, Eric did such a great job nailing exactly what I wanted and was so AWESOME to work with that I purchased and drove home a 2013, Candy Apple, Premium CTS4 2 door sports coupe with the chrome cockpit of a small airplane last Saturday!!! My friends are drooling and I will defintiely be sending Eric my buddies looking to buy a new or used Cadillac.

Kerrie Larimore

Mar 31, 2013

Three years ago we bought a cadillace at Jeff Schmitt Cadillac. We liked it so much, we decided to trade it in there again. Our salesman was Rob Sanders. He was AWESOME!!!!!!!!!!!!!!!!!!!!! He was the nicest person, he listened to everything we said we were looking for in our new car. He took his time, and helped us get the payment that we wanted and the extended warranty. He spent several hour's talking to us and working out our deal. We sat in the lounge and everything was really clean and nice, and we even ate a sandwich, while we watited. What other dealership would offer you food. Rob talked to us about his family while we waited, and so did we. The office staff was very friendly, and was checking with us to see if they could get us anything. The loan officer was very nice. I will definitely recommend Jeff Schmitt Cadillac to people we know. I would definitely tell them to see Rob Sanders. When we want to trade in our car in the future we will definitely go to Rob!!!!!

2010 JOURNEY

Mar 30, 2013

EVERYONE WAS VERY NICE, KEPT ASKING IF WE WANTED SOMETHING TO DRINK,HAD SOME GOOD CONVERSATIONS WHILE WAITING

leelarimore1

Mar 30, 2013

We went to Jeff Schmitt Cadillac to trade in our cadillac we bought from them three year's ago. Our salesman was Rob Sanders. He was AWESOME!!!!!!!!!!!!! He spent time talking to us about what we wanted in the new car purchase. He took us around and we went outside and looked at the car and test drove it. He was excellent in showing us how everything worked in the car. He took the time to help us work out a deal in what we wanted our monthly payment to be. While we waited he talked to us about his family and we did too. The dealership was very nice, and the lounge was also. He even took us back to the lounge and we had a sandwich while the loan officer was working out our deal with the bank's. How many place's would you go to buy a car and end up eating lunch. Nobody but Jeff Schmitt Cadillac. The loan officer was very friendly and was very helpful to us explaining what all the loan paperwork meant. I will definitely recommend this dealership to people we know, and send them to see Rob Sanders.. Years down the road, when we decide we want to trade in again, I will definitely be calling Rob on the phone.

LoisSmith

Mar 26, 2013

Our sales rep, Rob Sanders was outstanding! He helped us to get exactly what we wanted. Thank you.We'll be referring others to you

DKearns

Mar 14, 2013

We recently purchased a 2012 Chevy Traverse through Jeff Schmitt Cadillac. Our experience was second to none. The staff was top notch. Kris Redick, the Sales Consultant, was there to answer our questions every step of the way. He went over the top to ensure both my wife and I along with our two young children where taken care of. Not to mention that he willingly came in on his day off to help us complete the car buying process and stayed well beyond closing to help us retrieve our belongings from our trade-in. I would highly recommend the Jeff Schmitt auto group and Kristopher Redick for your next vehicle purchase.

Charlie & Jo

Mar 9, 2013

On February 28, 2013, we purchased a new, shiny red 2012 CTS-4 Coupe at Jeff Schmitt Cadillac. Our salesman was Rob Sanders, who did a good job of showing us many features of this beautiful car and working with management on a reasonable deal (we traded 2 used cars -- a 2002 T-Bird Convertible and 2010 Ford Taurus), although it took awhile. We have been back to the dealership several times since with questions about some of the car's many special features, and each time we were courteously helped. On our most recent visit today (March 9), we had questions about the navigation system and since Rob was busy with a customer, Mike Jackson offered to help us and we left the dealership with more knowledge about the navigation system plus a clean car (he took it through the carwash for us also). JEFF DEALS!

Robertsr

Feb 21, 2013

We Traded In Are 2005 Cadillac Deville and Got a 2008 Cadillac Sts We Loved It The Service.They Help Us Out So Much. I Want To Thank Jeff Vangorder, Malcolm Worth, Kristopher Redick. Thanks From Florence Family.

Tom S

Feb 20, 2013

Overall a great experience. Kris Redick went out of his way to see that I got the right vehicle with the options that I wanted. The vehicle was not on hand and they searched until they found one in Indiana. Mr. Redick has done everything to make me feel good about my purchase. I would highly recommend him and Jeff Schmitt to anyone looking to buy a Cadillac

Tim L.

Feb 14, 2013

Overall wonderful car buying experience. Our salesman (Kris Redick) was very helpful and polite and truly made us feel as if he was there for us. I look forward to purchasing my next vehicle with him.

Jen

Feb 5, 2013

bought a used van from Brandon. He was easy to deal with and helpful through the process. love my new vehicle!

Paul Rowe

Feb 4, 2013

Great overall experience. I would recommend this dealership to anyone looking to make a purchase. Our salesman Bryan Edward treated us like family. I would like to give a big thanks to the entire staff.

Granny

Jan 29, 2013

salesman was nice and knowledgeable Like the car. Would have really like it if I could have gotten more on my trade ins but overall happy with the deal.

Eric Fisher

Jan 28, 2013

I bought a 2005 Cadillac CTS from Jeff Shmitt Cadillac, i worked With Malcolm Worth he gave me the best customer service. Malcolm always had everything worked out right then and there, he had everything done on time for faster process. this was the best customer service i ever had due to previous bad experience at the jeff shcmitt chevorlet south. I was completely satisfied with everything there working with Malcolm Worth, and he still checks on me and the car i purchased periodically.

David M. Dalton, Esq.

Jan 27, 2013

We agreed on the price and financing. But when I politely declined at puchasing what I felt were unnecessary add-ons, salesman Bryan Edwards' tone of voice became aggressive and confrontational. This badgering continued for several minutes. I felt like he was trying to intimidate me. When he left the room, my adult daughter remarked that she was suprised that I had not walked out of the dealership. Salesman Eric Lower came in shortly thereafter, sold me one of the add-ons at a reduced price and saved the deal. The last two cars I puchased were a BMW (2012) and a Lexus (2010). With the exception of this very unfortunate experience with one of the sale team, the overall experience at Jeff Schmitt Cadillac was at least comparable to the personal service I have experienced at other luxury car dealerships; a beautiful showroom, personal attention to detail and a warm welcome from Jeff, the sales manager. Wish I could have given them a 5; Eric and Jeff certainly earned it.

v l lawrence

Jan 15, 2013

Everyone was very friendly and attentive. We appreciated Michael giving us the tour of the facilities and the introduction to different staff members. The follow-ups on our questions and concerns, from Michael and others, have been timely and complete.

Al Johnson

Jan 1, 2013

I just leased a Cadillac Luxury 2013 SRX from Jeff Schmitt Cadillac located at 631 South Orchard Lane, phone number (937) 426-6401. My sales agent was Mr. Malcolm E. Worth. Mr. Worth provided detailed information regarding the advantages and differences between auto leasing and ownership. He provided detailed information and specifics about the luxury SRX and was attentive, professional and courteous during our initial visit and following meeting. Mr. Worth was actively supported by the management and finance staff at a level exceeding my expectations. I strongly recommend and encourage anyone looking to obtain new transportation to visit Jeff Schmitt Cadillac. Mr. Worth and Jeff Schmitt staff will give you the best guidance and service above what is normally expected. See Mr. Worth and the Jeff Schmitt Cadillac Team for your next vehicle! Theyre my pick for future auto needs. Happy Owner

philipwoodar

Dec 30, 2012

Blaine was well informed, personable and easy to work with. Our intention was to shop around for a high end vehicle. Blaine sold us on the SRX on our first visit.Jackie obtained a excellent low interest rate (less than 3%), but she seemed unfamiliar with the computer systems necessary to obtain the loan. We spent an excessive amount of time waiting on financing.

Carol MC, RN

Dec 20, 2012

I just got my vehicle today and wanted to let someone know about the excellent service that Malcolm Worth provided me. He gave detailed information and specifics about the vehicle. Mr. Worth was attentive, professional and courteous. It was an Amazing experience. He went over and above my expectations in getting a car today, and never in my wildest dreams would I have immagined getting a Hummer H3 SUV Luxury 2008 vehicle. I love the Truck, and I just Thank him so much and everyone in Finance that assisted me. I will tell everyone about the wonderful service I received at Jeff Schmitt Cadillac. I truly appreciate everything that was done for me!

Lady Raven

Dec 20, 2012

This was honestly the best experience with a car purchase I've ever had. Malcolm Worth (the Sales Consultant I worked with) really listened to what I wanted in a car and matched me to the perfect vehicle. He was truly interested in what I needed and wanted, with absolutely no pressure to make a hasty decision. Jeff Schmitt Auto Group really does have about 2,000 cars to choose from, and this Sales Consultant will definitely match you up to what you are looking for. I have already told all of my friends and co-workers about this experience and highly recommend that you talk to Malcolm no matter what kind of car you are looking for, new or used. He will truly listen to you and keep working until YOU are a satisfied, happy customer. After all, this isn't something we do everyday, and he truly understands that. The whole team, from finance to the repair department are very knowledgeable and understanding of the customer's point of view and explain all options in as much detail as you need to make an informed decision.

Carol MC, RN

Dec 20, 2012

I just got my vehicle today and wanted to let someone know about the excellent service that Malcolm Worth provided me. He gave detailed information and specifics about the vehicle. Mr. Worth was attentive, professional and courteous. It was an Amazing experience. Mr. Worth went over and above my expectations in getting a car today, and never in my wildest dreams would I have immagined getting a Hummer H3 SUV Luxury 2008 vehicle. I love the Truck, and I just Thank him so much and everyone in Finance that assisted me. I will tell everyone about the wonderful service I received at Jeff Schmitt Cadillac. I truly appreciate everything that was done for me!

Caddypeople

Dec 17, 2012

Kristopher Redick did an excellent job providing me with information and quickly put me in a new vehicle at a great price!

DrDan95

Dec 17, 2012

I've been talkin with Ron Williamson. Ron is a very helpful salesperson and is knowledgeable about the product.I will definitely buy my next car from Ron. He has a very professional demeanor and works hard to earn your business.

not available

Dec 15, 2012

My husband, John Nance, & I leased a new car from Jeff Schmitt Cadillac last November, the day after Thanksgiving. We really love the car, & decided that we wanted new wheels. The salesman that helped us get the car is no longer working there, so Rob Sanders took over for him. We feel fortunant to have Rob as our representative there. When we asked him about different wheels for our caddy, he started looking at wheels for us right away. It took some time, but he found some we liked, placed the order, and stayed in touch weekly on the status of the order. We had our new wheels put on at your facility yesterday, and they look great. There were some problems with getting the wheels to fit, but Rob made sure to get what was needed, and the staff at the shop did a great job putting them on and making sure we were satisfied. If we ever need to buy another cadillac, we will deinitely want Rob to assist us with it, and will recemond him to anyone we know who is looking for a car. Thank you very much....John & Brenda Nance

Cliff S

Dec 14, 2012

I bought a used 2011 Malibo from Jeff Schmitt Chevorlet in March of this year. The whole experience was fantastic. The sales, finance and service departments all worked late on a Sunday to make it happen for me. The car, the process and after sale service have exceeded all my expectations. That is why when I started looking for a very specific kind of truck I come back. Sales rep Ron Williamson is demonstrating the same customer orintated efforts that I have come know and appreciate from Jeff Schmitt Auto Group as he helps me find it. SincerelyCliff S

drdan95

Dec 11, 2012

Ron is a very helpful salesperson and is knowledgeable about the product.I will definitely buy my next car from Ron. He has a very professional demeanor and works hard to earn your business.

Hal baumeister

Dec 11, 2012

We had been looking on line to purchase a premium vehicle to celebrate our 50th wedding aniversary. This was not a high priority need, just dreaming about it.My wife and I visited the local dealerships, read all the local advertisments andwere disappointed with the results. One dealership advertised, a vehicle, told us it was available and 10 minutes later as we were approaching the lot we received a call stating that the car was sold. Another dealer in town advertised a price on a vehicle of interest and when we got there it was an E-assist and had 20,000 miles on it.In contrast to the above, when I contacted Jeff Schmitt Auto Group on a vehicle of interest they wanted to know " when are you coming "? Then much to our surprise, they stated ( they will have the vehicle " prepped and ready for our review " upon our arrival ) WOW! The courtesy and customer service didn't stop there. The minute we met Kris Redick, our Sales Consultant, Jeff Van Gorder, Sales Manager and Ian Quinn, Financial Administrator, we knew we were in Trusting hands. Kris took us for a test a drive explained all of the car accessories and features, not once, but 2 or 3 times. Then on our behalf, Kris negotiated a great purchase price with Jeff much to our delight and Ian reviewed all of the sales documents for accuracy making sure we understood all of the financial and warranty elements of our purchase. This is "why" we purchased our vehicle from Jeff Schmitt Auto group.Hal & Cynthia Baumeister Hilliard, Ohio

Robin Leigh

Dec 9, 2012

Had a wonderful experience at Jeff Schmitt. I knew that I needed to replace my car soon and was worried about repair bills. Kris and the rest of the people at Jeff Schmitt jumped right in and went to work for me. They showed me cars...steered me in a good direction and helped me to get a car that I was not only comfortable with but they eased my burden as a mom raising 5 kids alone and made sure that I got a warranty that would protect me from repair bills for most of the loan's term. What a burden to have lifted off of my shoulders. Thanks guys!

bj17757

Dec 3, 2012

Very friendly staff. I like the way we were in and out with a new car in very short time. They took the time to answers all our questions, and explained alot of functions with our car.

Lisa

Nov 30, 2012

I was recently there looking at used Cadillacs. Blaine was so nice and went out of his way to answered all our question. He didn't pressure us. I've never been to any other dealership like Jeff Schmitt Cadillac. I was very impressed. Even though we didn't purchase anything. When we decide we are ready to purchase a car we will be back and I look forward to working a deal with Blaine Vencill. Thank you!

ALLAN C.

Nov 28, 2012

From start to finish...from the sales rep Mr. Sharrett to the finance rep Jax I was treated with courtesy and professionalism...I got a fair price, my questions were addressed, and they even touched base after the sale to make sure all was okay. I rate this total experience A .

Dashan

Nov 17, 2012

First off,I would buy another vehicle from them again.My wife and I were very please with our salesman Bryan Edwards and the whole Jeff Schmitt Cadillac Auto group. We may have not been in there buying a new fancy cadillac,but they made us fill no differant.Answered any and all of our questions,we bought a nice quality used Honda Odyssey at a nice reasonable price. Only reason for 4 out of 5 stars on buying process is it longer than I wanted to negociate the final price,wasnt a bad experiance just longer than I wanted,but I did get the Van for the price I wanted, not much haggling from the salesman,just time consuming. Like I said,I wouldn't hesitate to buy another vehicle from Bryan Edwards and his staff again

SLeszczuk

Nov 17, 2012

Very professional and knowledgeable staff. No high pressure salesmanship, but salesman was knowledgaeable of all the features of the cadilac SRX that we were interested in driving/buying. Allowed/accompanied on both test drives and described all the various features of the vehicle wht I was driving it. During the negotiation process worked with his manager to portray our cost objective/goal. Upon completing the deal had the vehicle prepped while we were working on signing all the required paperwork. A very painless process.

ConnieG

Nov 14, 2012

Purchased a 2008 Escalade that was shown on cars.com. Seemed to be some confusion on getting email, 800 number response, I kind of got lost in the shuffle in the beginning. But ended up getting Eric Lower as my sales rep. He couldn't have been more helpful. Double checking what was reported on line, verses, putting his hands on the actual vehicle. He and the business manager Ian Quinn were both easy and patient to work with. I say patient because this being my 4th vehicle to buy on line. It is my first to have shipped and I didn't physically get to see it or drive it. It arrived perfectly as stated. Thank you so much for keeping me faithful in my trust of mankind.

Rob Campbell

Nov 14, 2012

Kris was great, price was fair, except for all of the add-ons to the price of a used vehicle. Had to work to get the price to the advertised price online. Wanted to add underbody coating, warranty, etc to the price. It was a good experience and would buy from again if i am in the dayton area.

Namanav

Nov 13, 2012

Amazing customer serv. this is where I will buy ALL of my cars from. Tom was awesome. He showed me everything about my car. I drove 3 1/2 hours to get my new car from Tom & will do it again. I recommend getting the dealership protection plan. When your car breaks, they fix it right & even give you a free rental equivalent to what you drive. Just recently had my car destroyed by a large deer at 70mph & I'm going to have my car taken to this dealership. If I'm having my car taken 3 1/2 hours from home, they must be doing something right.

dealermt

Nov 1, 2012

Friendly service. My only complaint was that they tried to add onto the price they advertised by adding services to the car that I did not want. Once we resolved that issue the buying experience was good.

choover6

Oct 31, 2012

Came in for a used car,ended up with new one. The staff was very friendly, even the ones not involved in the deal. The deal on the new one was much better than the other dealer was on the used one. This was a great experience. They were very informed on the different models and features. I am glad we went to Beavercreek.

Frankweenie

Oct 30, 2012

Kris was great, had to work for the price I wanted on trade in, but that is to be expected. Gave been very happy with my Cruze.

tsteiner

Oct 29, 2012

I went to the dealership looking for a "new" used vehicle for my daughter. I encountered Mr. Smalley and told him my needs. He was very helpful in finding me a few vehicles,within our budget,to present to my family. He informed me of vehicle safety ratings so I would feel secure in placing my child in the vehicle I would choose. I highly recommend this dealership to all my family and friends.Great service.

NancySnook

Oct 27, 2012

We love our "new" used car. Rob & Bryan were very accommodating and definitely knew the ins and outs of purchasing a used car. Thank you.

Caddy1986

Oct 23, 2012

Dan did an excellent job of listening to what I wanted he did not pressure me into buying what he felt I needed but listened to what I wanted and comfortably fit it in my budget! I would definately recommend you go see him for any car you might need

jones3dr

Oct 17, 2012

Visited to inquire about a 1997 Buick. Dealer was unable to finance the vehicle and provided an alternative 2004 Buick for me to view. It was a much, much nicer car and was not significantly more expensive. Price of the car was more than 15% below blue book. Was able to finance the purchase, through the dealer, despite credit problems, in very little time. Dealer paid me a high amount for my trade-in. Car needed minor repairs/tune-up and service was performed immediately, free of charge. Mr. Sanders was knowledgeable, accommodating, congenial, and professional. Financing/paperwork did not take a substantial amount of time and was executed nearly painlessly. I am very, very impressed with the service I received and with the vehicle I purchased.

"Ryan"

Oct 16, 2012

I recently went to Jeff Schmitt cadillac to look at buying my first car. I had my eye on a chrysler 300 that they had there at their dealership. I was greeted by Kris Redick, who is one of their sales representatives. I found him to be very welcoming and a pleasure to deal with. As I began looking, Kris had all the information that I needed about the vehicle and the how the process works. Being a new car buyer, I was pretty skeptical about the process. I have heard a lot of horror stories of car salesmen who pressure you to buy a vehicle. This was not the case. There was another chrysler 300 located at another jeff schmitt dealership that I also wanted to take a look at. Kris had the vehicle brought down to me so that I could take a look at it. The entire experience was a delight. The entire staff was very friendly and open to negotiate the price and packages of the vehicles. I ended up buying a 2010 chrysler 300 and love it! I would recommend Kris Redick and the Jeff Schmitt group to anyone looking to buy!

rb279306

Oct 15, 2012

I went to Jeff Schmitt to buy a new car. I was a first time car buyer and was pretty skeptical about the entire process. I have heard many horror stories of dealers trying to haggle you into buying a car. This was not the case. I had a specific car in mind when I arrived at the dealer. I was greeted by Kris Redick who I found to be very friendly and welcoming. He helped me every step of the way as I had no idea really what I was getting into. Kris even had another car brought down from another dealership for me to take a look at. I ended up buying a 2010 chrysler 300 from them and absolutely love it! I would recommend the Jeff Schmitt group and Kris to anyone looking to buy a new or used car! They won't steer you wrong!

Angela Morgan

Oct 11, 2012

My dealer was Eric Lower. What a great salesman, he made the experience of buying a car not so bad. He and the whole team were involved in making sure I left wth a car, andI did. Wasnt too sure bout te type of car, but I love it. I ended up buying a chrysler 300 and absolutely love it. I will always go there to buy any future purchases. The whole team put a lotof effort to make this deal possible. I am so very grateful for their hard work.Thank You Soooo MuchAngela Morgan

kpauley

Oct 9, 2012

Bryan took the time to help me set up onstar and my blue tooth. He was available every time I called and needed something. He is always very helpful.

NightHawk

Oct 8, 2012

Just purchased a 2007 Honda Accord. Auto was in great shape. Salesman Kristopher Redrick was very responsive to our needs, friendly and courteous. Couldn be happier with how quickly and easy this purchase went. Also got great financing. Highly recommend this dealership and Kristopher. This is the third auto I've purchased there. No doubt I will go back again.

ken shooter

Oct 6, 2012

Brandon was very helpful and answered all our questions accurately and timely. The price negotiations were smooth and not like any other car purchase I have made. The car was delivered in top notch shape with a full tank of gas. Brandon made sure we understood all the features and went above and beyond to obtain our GM card rebate.

bobditommaso

Oct 4, 2012

All the people at Jeff Schmitt Cadillac were very helpful and friedly. Worked with Bryn Edwards to buy my son a used car and he was easy to deal with and professional. Overall a very good experience and would recommend friends to Jeff Schmitt Cadilac.

paulamd

Oct 4, 2012

Went in to look into a vehicle that I had viewed on the website. I was greeted by Mr. Tyon who immediately answered my questions and calmed some of my fears about purchasing a used vehicle. He worked very hard for the sale as I was not looking to purchase for awhile. He explained the process and warranty options and I came to the conclusion that NOW was the time to buy! He set realistic expectations, explaining everything as we went along so there were no suprises. Working through the financing with Jax was smooth and easy! Both her and Tyon fought for the best rate and options for my budget and needs, NEVER pushy or overwelming! This was hands down the BEST car buying experience I have ever had! Thank you Tyon and Jax for making this experience FUN!!

Tony sr

Oct 2, 2012

I had the most awesome experience at Jeff Schmitt Cadillac I have ever had at a car dealership in my life. I bought a 2006 DTS from Brandon Amstutz on September 20, 2012. My wife and I were treaded like Royalty. I have bought a lot of cars in my life time and I can say this was the best car buying experience I have ever had! Thank you Brandon! Also thank you to Ian Quinn for helping us with our financing!

tony.arsenaultsr

Oct 2, 2012

I had the most awesome experience at Jeff Schmitt Cadillac I have ever had at a car dealership in my life. I bought a 2006 DTS from Brandon Amstutz on September 20, 2012. My wife and I were treaded like Royalty. I have bought a lot of cars in my life time and I can say this was the best car buying experience I have ever had! Thank you Brandon! Also thank you to Ian Quinn for helping us with our financing!

Russell

Sep 29, 2012

Hi. The Amherst Chevy dealership is run like God intended. Ed O'Grady is a model of what you want in a dealer. Straight up old school car buying. They take care of you at Classic and concentrate on selling you three or more cars over a long lifetime.

t1a4t1a4

Sep 29, 2012

Came in with a budget and the Jeff Schmitt Cadillac worked with me on getting a perfect used CTS. Everyone at the dealership was friendly and willing to work with me. Great dealership and great warranty! Will definitely be referring friends.

L. Warehime

Sep 26, 2012

Eric Lower went out of his way to be helpful.....we were pleased with his friendliness and willingness to work with us to find a car we would truly be happy with.

Brass Monkey 2110

Sep 25, 2012

This is the 2nd car I have bought from Dan and I am always very happy with the service he provides. I will definitely be going back to see him for all of my vehicle needs!

Caddy Girl 4 Life

Sep 25, 2012

I had shopped several Cadillac Dealers and did not receive luxury service until I met Dan Sharrett! It is really hard to find a car salesman who will listen to their customer. Dan took the time to sit down with me and find out what I really want in a car! I wish that I would have went to Jeff Schmitt Cadillac first! It would have saved me a ton of time!

Steve Sullivan, Self Employed

Sep 25, 2012

We did a little internet shopping before our visit and had an idea of what we wanted. We were met by a very courteous and professional Blaine Vencill upon arrival. Blaine spent time with us discovering our needs and wants and by the time we were finished we drove our desired DTS home. Although it seemed the paperwork portion of our visit seemed to take a long time, we are still satisfied. I stopped by for something minor a few days later and again was very satisfied with my treatment. It is very rare to find truly honest people any more in the car business. I think we found some here. We will buy here again.

mayor5110

Sep 25, 2012

Dan provided excellent customer service! This is the 2nd Cadillac we have bought from him and we will definitely be buying more from he. He is always personable and straight forward. I have recommended him to my friends and I would definitely recommend him to anyone who is in the market for a car.

quartz

Sep 25, 2012

Dan was very personable and most helpful in providing a value for the money comparison of the 2012 VS 2013 CTS. He convinced us with facts that the 'best deal' on a value basis was the 2013 CTS and we purchased it. We appreciated the time he spent with us and in the end the price we paid for our new vehicle.

Sarah Addison

Sep 25, 2012

Kris was very professional and having him as our Salesman was a very pleasant experience. He was knowledgeable,very friendly and answered all of our questions.He took the time to explain the working of the car to our satisfaction.Of all the transactions we have had in buying a car, Kris was the best. I will most definetly recommend him to my frends.

steve sullivan

Sep 25, 2012

We did some internet shopping prior to our visit and had only a vague idea of what we wanted. We were met by Blaine Vencill upon arrival. Blaine was courteous and professional and eager to answer our questions and suggest options to meet our needs. Although I felt that the paperwork time was quite lengthy, we left as satisfied customers driving the vehicle we wanted. I visited the dealership about a minor issue today and again left as a satisfied customer. We will recommend Blaine and this dealership. Even though it is about an hours drive from home for us, we will buy here again.

Turner8196

Sep 25, 2012

Eric did his best to satisfy my purchase, love my new truck and appreciate the honest sales staff.Detail shop did a great job in cleaning my truck!

bec.stewart.16

Sep 21, 2012

This has been the best buying experience I believe we have ever had, everyone was Courteous and friendly and we got a really GREAT deal!

Caddy Lover

Sep 18, 2012

I was looking for a nice Certified CTS and had been to several other dealerships, but none of them truly listened to what I was looking for. Dan Sharrett sat down with me and listened to exactly what I wanted. I will definitely be going back to see him! If you are in the market for a Cadillac definitely go see him!

cook1994

Sep 16, 2012

Stopped in to check on different type of models. Gary was able to give us with lots of information and show us different function of the ats that helped us to decied that it was the model that we are interested in buying/leasing. There was no pressure to buy that day just helpful information.

Efdeoh

Sep 15, 2012

Also a service/ body shop visit as well. Very easy to work with. I am a demanding customer and they met all my expectations. Body shop was fabulous working with me and my insurance company to get my Escalade restored after some vandalism. My new XTS Platinum is a great ride. I got the trade-in amount I wanted on another car i owned and we closed the deal.

CTS lover

Sep 14, 2012

Just purchased a Cadillac CTS coupe from Jeff Schmidt. Eric Lower was our sales consultant and he did a steller job in making the sale and reviewing the features once we purchased the car. Thanks Eric, appreciate your great customer service.

Mccoy

Sep 11, 2012

Thank you for selling me the Nissan Titan, Dan Sharrett did a great job as a sales person. He worked the best deal on the truck to get it sold. My experience at Schmitt Cadillac was pleasant and simple.

Cathy Mullis

Sep 10, 2012

By far the most plesant visit to a car dealership ever.Very friendly and informative and not pushy. Hats off to everyone involved in sale.

JoshJ10

Sep 10, 2012

Went and spoke with Bryan Edwards regarding purchasing a new vehicle. Will be using this dealership and sales person for my next purchase. Excellent service!

eddyzakes

Sep 8, 2012

Overall great experience, got an exceptional (probably better than fair) price. Fairly typical buying experience. Great service - you can expect it with Jeff Schmitt Cadillac.

rmartin109

Sep 5, 2012

The folks at Jeff Schmitt Cadillac made my car buying experience a very pleasent one. I dealt with Eric Lower and found him to be very professional and courteous. Eric was not a "high pressure" type salesman and I appreciate that. I would recommend this dealership to anyone shopping for a new or used car.

Dubb

Sep 4, 2012

I came up there to get my oil changed and was assisted in the best way possible to be able to trade my 06 Tahoe in and be put in an 08 Escalade. The whole team there took their time and effort to make sure i left there with a great deal and a smile to boot. I would recommend this place to anyone looking to purchase a vehicle!!!

chocdasie1

Aug 31, 2012

Stephanie went above and beyond to make sure she answered all off my questions. I will recommend her to all of my family and friends

DHENRY2505

Aug 31, 2012

Blaine Vencil and the entire staff gave attention to every detail making the experience of buying a new car at Jeff Schmitt tremendously exceptional. It was a special pleasure to have had the opportunity to meet both Jeff Scmitt and Steve Vangorder while we were in the process of deciding to purchase our car. That made the deal so much more memorable. Thanks guys!

MusickCusick

Aug 31, 2012

Robert Sanders showed a great committment to finding a car that would fit my family's needs. In saying that he was persistent in his search, he listened to our requests which is a great attribute to have as a sales person, he also was very determined in not being denied. This overall made our experience in shopping for a car a pleasant one, therefore to anyone I know in search of a vehicle I will send them to Jeff Schmitt to ask for Rob Sanders. Thank you Jeff Schmitt and most of all thank you for your hard work Mr. Rob Sanders.

Mr. MH

Aug 30, 2012

I was pleased with experience at Jeff Schmitt Cadillac. Mr Michael Jackson, Mr Jeff VanGorder, and Mr Ian Quinn were a pleasure to work with. I highly recommend this dealership.

MartinWilbur

Aug 29, 2012

Bryan was very helpful and got me exactly what I wanted. He was very professional and easy to deal with. I will definately be seeing him the next time I need a new vehicle.

jenniferwilbanks1313

Aug 28, 2012

Rob Sanders was a really good sales person,very friendly and helpful!Greg in finance was not as pleasant and made me tear up in his office! he made my experience of car shopping horrible! He would tell me he would call me back whenever he would hear back from the banks.He never called nor did he return the many calls I made to him..I was getting the run around by him.I was and still am a little upset at the confusion he caused and I never got a straight answer to why it took almost 2 weeks for me to get the car i wanted..I had 5000 dollars cash for a 13755 priced Yukon Denali! however Rob sanders got the ball rolling and after 13 days of being run around and missing 2 days of work,i was finally able to get my dream car!THANKS ROB YOUR THE BEST!

donthaveone

Aug 27, 2012

Salesman sold me on all the extra stuff done to the car like enviromental package and other services I would receive. I was led to believe that was included in the sticker price since I never agreed to buy any thing extra, but they added over $4000 to the price of the car, never saying a word about total price, just getting in my payment range. I feel they are deceptive in hiding extra cost that most buyers will not want or need.

Lisa newcar

Aug 27, 2012

Brandon Amstutz and Jeff VanGorder were both awesome! Brandon is very professional and customer focused. I would recommend this dealership to my friends and co workers.

cdshaffer723

Aug 27, 2012

Blaine was one the kindest, patient, and "no pressure" salesman we have ever met.We felt that he was a friend right away and that he understood how much we could afford. I can't believe that I am now an owner of a Lexus, thanks to Blaine.All other employees were also helpful,kind and understanding. I would definitly recommend Jeff Schmitt to anyone.Thanks to all

dcadillac

Aug 27, 2012

Byran Edwards was both knowledgeable and courteous during the Cadillac buying experience for my wife and I. The original intent was to purchase a Cadillac for my wife at Jeff Schmitt and a second in Columbus. However, due to Bryan's good demeanor and patience, we purchased a second Cadillac at Jeff Schmitt.

HCTCEO

Aug 27, 2012

Blaine Vencill does a great job of understanding your needs and getting the job done. If you want good service and a great deal on a Cadillac, call Blaine.

Shirley

Aug 24, 2012

I had a great experience 9 years ago buying my first cadillac that I decided to go back to Jeff Schmitt Auto Group and give them another try! I had the most friendliest face greet me on the lot, the only female Sales person, Stephanie Olnhausen! Her and I hit it off so well that I felt like we had been friends forever! Stephanie was very professional,knowledgeable and caring! Jeff VanGorder the Sales Manager was also very helpful! Since I'm a single middle aged women, Jeff made sure he met all my needs down to the financing!I highly recommend anyone who is in the buying mood for a new or used vehicle to give Jeff Schmitt Auto Group in Beavercreek a try!

michael.e.gibson.3

Aug 21, 2012

I was made to feel like i was at home. They took care of my every need, and put me in the car i wanted even with my poor credit rating

Denny Smith

Aug 16, 2012

From the time we walked in the door we were greeted by the mananger, Then our salesman Mike Jackson took it from there. He was very pleasant ... No Pressure. I would recommend BY FAR this dealership to any one. And the salesman Mike Jackson is who you need to see. Very Professional.....Thanks to everyone at Jeff Schmitt AWESOME... Thank You Denny Smith

caddydaddy1946

Aug 15, 2012

Right from the start, this dealership was different than any other I have ever visited...I'm an old guy (65), so I have a several experiences to draw from. The entire staff, from our very knowledgeable salesman, Mr Eric Lower, to the Sales Manager, Mr Jeff VanGorder, to the Finance Manager, Mr Ian Quinn, were professional, courteous, personable, and a pleasure to deal with. They went out of their way to make our car buying experience easy and pleasant. I can highly recommend anyone to make Jeff Schmitt Auto Group your first option, when looking for a new Cadillac.

Janna

Aug 13, 2012

After totaling my car in an accident and going to several car dealerships only to be turned away due to my bad credit I finally went to Jeff Schmitt. Eric Lower at Cadillac really made me feel comfortable and went over all my options. Based on my credit there weren't a lot of options and most of them pretty unsavory but he told us about a sebring he had just brought in on a trade & it ended up being the perfect match for me. For an older car it had great mileage, runs great, excellent condition. He listened to everything I was looking for and made it happen even with limited resources. I am confident that as soon as I can raise my credit score I will come back to Eric to help me find a new car!

whocares1

Aug 11, 2012

Our salesman Bryan Edwards really listened to what we had to say in what we wanted in a car, instead of trying to sell us just anyting to make a sell. Bryan put the customer needs first ,it is really refreshing to have a salesman listen to what you have to say and not pressure sale. Thanks Bryan,,, I would recommend Jeff Schmitt Cadillac and Bryan Edwards to all my friends and family.

Traumajoe

Aug 10, 2012

Bryan was outstanding and had a great sales attitude . He helped me look for the car ,I wanted. Jeff Schmitt is very lucky to have such a caring sales person as Bryan. He cares for people that walks throught the d oor and greats them with a smile. Keep up the great work Bryan .

Caddydaddy

Aug 9, 2012

Right from the start, this dealership was different than any I have ever visited...I'm an "old" guy (65) so I have a bit of experiences to draw from. The entire staff, from our knowledgeable salesperson, Mr Eric Lower, to the Sales Manager, Mr Jeff VanGorder, to the Finance Manager, Mr Ian Quinn, were professional, courteous, personable, and a pleasure to work with. They went out of their way to make our car buying experience easy, and pleasant. I can highly recommend anyone to make Jeff Schmitt Auto Group your first option when looking for a new Cadillac.

BrianBowers

Aug 9, 2012

I was in the market for a Used car and went to Jeff Schmitt Cadillac and was greeted by Bryan Edwards a very knowledgable salesperson who was very cordial and answered all my questions pertaining to my vehicle needs. I did not purchase a car today I was just shopping around but I will be heading back to purchase a vehicle from Bryan.

dorj9876

Aug 7, 2012

From our first visit, we were greeted immediately and given helpful information about our new 2011 CTS by our salesman Brian Edwards and the other personnel in the office. Many follow=up phone calls to make sure all our questions were answered. As of yet we have not used the service dept but will as we need an oil change in the immediate future. Doris Ker

klynn45

Aug 7, 2012

I had a great experience buying my car at the Beavercreek showroom. Everyone there was very friendly and courteous. Blaine helped me fine the car I wanted and we finally got to a reasonable price for the new car and also my trade-in on Thurs. evening, even though we kept him after closing. Then, on Sat. I met with Rob to finalize all the the paperwork. I am very happy with my car.I have always wanted a white Cadillac, but never available when I was in the market for a new car, I have previously owned two red Cadillac. So glad when Blaine said that this car had just arrived a few days ago because I thought I was going to buy another red one until I test drove the white one and I fell in love with it on the spot. Rob and Blaine are both terrific gentlemen to deal with when buy a new car. Since my experience at Jeff Schmitt's I will recommend them to anyone wanting to buy a car. Also It was great to see Michael Jackson who I dealt with years ago at Harmon's.

gkitts

Aug 6, 2012

Visited Rob to purchase a used Kia Rhondo. Price online was in my ballpark, and the mileage was hard to beat. Drove down to visit Jeff Schmitt's Cadillac dealership and inspect the car. After a bit of negotiation was able to secure a price I felt reasonably comfortable paying. The car was in good shape except for a few minor dings, but the customer care options they provide should alleviate those concerns. Overall the experience was as pleasant as you could expect from a business negotiation, with the staff being attentive and interested in closing the deal.There are two minor blemishes on the affair. The first was that the final finishing of the car was rushed. This is partially my fault (I live more than 1hr. from the dealership, and was closing on a weeknight) but I had to remove some adhesives from the dealer stickers myself. I feel like there should have been more attention to detail paid, but all things considered this is not a major strike against them.The second is that there were only a single set of keys for the car. Again, the dealership provides complementary care packages that will allow me to receive a second set of keys free of charge, but I was requested to way a bit before doing so. In the interim I am stuck with a single set of keys, which is a bit annoying.Overall I would certainly do business with this dealership again. The facilities were spotless and the salespeople friendly. They were willing to accommodate my request to have the car for an extended test-drive while we secured local financing without complaint.

etipton

Aug 5, 2012

We were very happy with Brian. His knowledge to answer all of our questions was great. He wasn't high pressure as he strived to obtain our business. We are ovall very satisfied with the Dealership and all the employees we spoke to concerning the sale of our vehicle, but also everyone connected with the dealeship. I very good experience

Julie11

Aug 5, 2012

We were looking for a dependable used car with low miles and at a great price. We started in Columbus and ended up in Beavercreek. We found a beautiful car with low miles in excellent condition at a really good price. This dealership did everything to earn our business. I would highly recommend the dealership and our salesman Rob Sanders, he was the best. Thank-you

toineizm

Aug 5, 2012

I saw that the Jeff Schmitt auto group really worked as a family which lead to a very comfortable/professional working/customer environment and relationship.

cvillenb

Aug 2, 2012

When buying a car you want to have an experience that you can recommend to family and friends. Larry did a great job in the whole sales experience. We are happy with our SRX and would definitely recommend Larry, and Jeff Schmidt Cadillac for new or used car needs.

u00gec3

Aug 2, 2012

A car dealership is only as good as the employees representing it. With that being said Bryan Edwards is the sole reason for me being a Jeff Schmitt customer. Not only did he work with me for the purchase of my new Cadillac SRX but he also has been there for me when my vehicle needed service. He has consistently went over and above his duties as a salesman to assure that my experience of owning my first Cadillac is a positive one long after the sale. I have recommended him to friends to seek him out when they are looking to purchase a vehicle. Customer satisfaction is directly proportionate to employee representation of the dealership. I don't ever previously recall thinking of my car salesman as a friend, but I do Bryan. Thank you Bryan.

Patty

Aug 1, 2012

Brandon was a pleasure to work with I will keep Jeff Schmitt in mind for my future car purchase

The Negotiater

Aug 1, 2012

My car sale's man's name is Brandon Amstutz. He was very knowledgeable about every vehicle we wanted to know about. I would recommend him to anybody looking to buy a new car no matter what the make or model.

James Hodge

Aug 1, 2012

when we went to look at a car, we were really impressed with the way we were treated by Larry Buehrer. He was knowledgeable and patient with us while he. Explain the features of the 2009 Lincoln MKS. We will glady recommend him to anyone. We bought the car and we love it.

junglecat01

Aug 1, 2012

After visiting this dealer I have to say I would recommend this dealer to any one that wants the best sales and service team in the Dayton area and possibly the State. Thank you for all the help and kind service you offered me and my family.

poprich

Aug 1, 2012

I was greeted promptly on arrival and shown vehicals that I had an interest in since I have spent a lot of time on the net looking. The thing that impressed the most was I was not pressered to make a deceison

babe2420

Jul 31, 2012

we was very happy with the service we got at jeff schmitt, Blaine Vencill, did a wonderful Job in finding what we needed, and our price range i would go back any day for a vehicle, all the sales man was so friendly.thank you, Tim Bowman

Corvette Lover

Jul 31, 2012

Had an enjoyable experience with salesman Larry Buehrer while shopping for my next car. He was very professional, knowledgeable and answered all my questions. I didn't buy yet, but after some horrible experiences at other dealerships, I'll be back.

snordmey

Jul 31, 2012

We had a great experience with Michael Jackson, the salesman at Jeff Schmitt Cadillac. In spite of the impression the commercials might give (and that isnt Jeff in the commercials), the experience at the Cadillac dealership was professional and comfortable. There was no high-pressure portion. Michael was great at adapting to my changing interests as we looked through the lot. From start to end a great experience. I highly recommend checking out this dealership.

Terry

Jul 31, 2012

We are very pleased with our experience at Jeff Schmidt. Eric Lower was able to answer all our questions. He made the experience very smooth. With his help, we were able to pick out a perfect suv for our family. We will recommend going to see Eric to our friends and family. Thank you so much for all your time and effort in helping make the wifey happy:) Terry

blackops

Jul 31, 2012

My son was playing soccer and i walked over to just look at the cars on the cadullac lot and stephanie greeted me. If and when im in the market i will call on her.

Caddycat

Jul 31, 2012

My expierence buying a new Cadillac from this dealereship was awesome. When entering the dealership I was greeted by Stephanie Olnhausen. Stephanie made this purchase very easy for me. There was no pressure to buy, she was very down to earth and treated me like she was interested in my purchase. I had been to several dealers in the area looking for the right deal and car. The Cadillac dealership in my own town could not compete with the deal that i received from Jeff Schmitt Cadillac. I would recomend this dealership and Stephanie Olnhausen to anybody interested in buying anew car.

cts man

Jul 31, 2012

I came to jeff schmitt looking for a great deal on a new cadillac cts where i was greated by brandon amstutz. He was very knowledgeable about the cts. It was a pleasure working with him.

Danielsmith

Jul 31, 2012

I recently visited Jeff Schmitt Cadillac where I was greeted promptly by a salesmen named Brandon. I was looking for a Pontiac grand am that I had saw in their lot days prior. It had sold. Brandon then showed me a variety of cars that were around the same price. He was very friendly and I would recommend him to anyone looking for a car.

NicholeW

Jul 31, 2012

Brandon Amstutz was a very good sales man, he was very informative and helped with all the questions I had. He went the extra mile to help me.

rotosgirl

Jul 31, 2012

we were looking for a new car, and Brandon was our sales rep. and we were very impressed w/ his professionalism, courtesy, and knowledge of the cars! We were really impressed!! The Dealership itself was well maintained and the sales people that were hired are the best in the Dayton/Beavercreek area!!

terwar

Jul 31, 2012

In May, my husband and I visited Jeff Schmitt Cadillac. While looking on the lot, we were almost immediately greeted by the salesperson named Larry. He seemed friendly enough at that time and we began to tell him what we were interested in. Larry went above and beyond to go to another Jeff Schmitt dealership and drive a vehicle we were interested in to his lot for us to test drive. That was pretty much where the friendliness ended. To make a VERY long story (one that continued for over a month) short, we were told that day that we were in agreement on a deal, price, monthly payment, etc. The only catch was that we needed another five hundred on our down payment. My husband and I said that would be no problem in about a week's time. Then after a few days of not hearing back, we found out that the car we wanted had been sold. (Larry was "supposed to contact us if that happened, as the dealership would not hold the car for us.) So the search began again for a vehicle we were interested in. After spending almost an entire Saturday searching inventory, my husband and I found the car we thought we would purchase. We stopped into the showroom and talked to Larry. We told him we had found our car, but it was on the Nissan lot. We told him, and quite plainly, that we had the exact down payment that day and we were ready to make a deal. Larry left to go talk to his manager, and what he said to us when he returned left us speechless. He said, "We do not have time to deal with you today. It is the end of the month and your deal will have to wait until Monday." We were adamant and again told Larry that we had the money on hand right then. Not one time did he offer to write the deal up on paper, take our down payment to hold the car. He left us with "I will call you Monday." Monday came and we heard nothing. Tuesday came and we heard nothing. I began to think that this car too had been sold out from under us. I checked the online inventory and could not find the car we were interested in. So I called Larry and sure enough this car too had been sold. After hem hawing around and trying to explain how this could happen, Larry said he had no idea that my husband and I had the money on hand that Saturday when we stopped in. (Not sure why he would not have known since we both told him numerous time, except for the fact that he did not care and did not want to make a sale.) Larry said he would begin searching for another car for us and would get in touch with me the following day. Again, I heard nothing. Not even a call saying he was still looking. If he said he was going to call, he should call even with just an update. Eventually, I was told that another sales person was handling our search. I contacted that person and he had no idea who I was or what I was talking about. He put me in touch with another salesperson. We just kept getting the run around. It was a total mess for the beginning. Larry was not nice to us, he did not spend time with us, he reminded us of someone who only wanted to sell to people who could pay cash for a vehicle. That very next Saturday, we went to Jeff Schmitt Mazda, right next door to the Cadillac store and were treated like royalty by a salesperson who will continue to receive our business, Sam. We were taken to their Fairborn store and drove a car back to the Mazda dealership and purchased it THAT Day and drove it home. We are thrilled that Sam came to our rescue. If you are searching for car, do not, unless you want to waste nothing but days and days and be treated like you mean nothing, work with Larry at Jeff Schmitt Cadillac.

Woman on the road

Jul 30, 2012

After helping me to purchase a new to me car for myself, Eric has now found the perfect first car for my daughter. I look forward to an easy experience in purchasing her car as I had with mine. We are now and will be repeat customers. Thank you Eric!

Energiz

Jul 30, 2012

Blaine is a professional, friendly, and an attentive salesman. He pays attention to detail and follows up. He walked across the stret and bought me a diet coke because all they had was Pepsi. I didn't ask, he had just been listening. He wasn't pushy at all.

jackie howard

Jul 30, 2012

I found the employees very friendly, knowledge, and they have patience with their customers. Branden was great and so was Jeff. I plan to go back there when I get ready to trade again!!

MichelleRvbrooks

Jul 30, 2012

Visiting this dealership and working with Eric definately exceeded our expectations. We drove there from Columbus to see a used car we saw on auto trader. We called ahead and set up an appointment to see a very popular used car. The people on the phone were really great, offering directions and telling us the sales manager to ask for when we arrived. Before we arrived the sales manager called to confirm our appointment and see if we had any questions. When we arrived everyone on the floor was very nice. We work with Eric, he was friendly, knowledgeable, and honest. We didn't feel pressured at all and honestly felt reassured that he would do what he could to help us in any way possible. He went through all the information about the dealership (which we were impressed with) and about all the extras with the car. He wasnt pushy and was extreamly respectful of our wants and decisions. We did buy the car and I would, and already have, recommend this dealership and especially Eric to anyone. He made us feel so at easy and did not act at all like the negative persona given to car salesmen. I wouldn't want to buy a car anywhere else. We had to wait a long time to do our paperwork because they only had one person there and we were with a 5 month old baby. Dispite the fact that we were a little annoyed by the wait, Eric was super the entire time. He helped transfer our items from our old car to our new car and got our daughter a balloon. While we waited in the showroom he talked to us about some of the models inside. He was definately well educated about the Cadillacs and their features. My husband asked if he could have a pen, and dispite the fact that they are not 'give-away' pens, he was happy to give it to my husband. Overall this was a great experience mostly because of working with Eric. They followed about a week after we bought the car to ensure we were happy. We were there for 4 hours with a 5 month old and missed dinner with my sister (who was visiting from Indiana), and we were still so impressed by Eric that I can say we will be back.

snordmeyer

Jul 30, 2012

We went to this dealership to look for good used car to upgrade my main vehicle. I was interested in a Cadillac or Lexus and they had many options to choose from. Michael Jackson was our salesman (yes, really) and he was a standout from experiences we have had with other dealerships. As my interests changed while we looked, he adjusted well and showed other options. (I thought I wanted one thing, but once I was actually inside, I didn't like it as much.) As we test drove vehicles, he answered all our questions. Best - when we asked a question he was not prepared for, and did not know the answer, he did not try to make up an answer. He said he didn't know and would look it up when we got back to the dealer. We eventually found a vehicle that was much more to my liking, but were not ready to sit down and negotiate. Michael was understanding and did not push for us to sit down right then. Everything about the dealership, Michael, and Jacks, the business manager, was professional, straightforward, and friendly. Just the way car-buying should be.

rbaker13

Jul 26, 2012

Bryan Edwards was great. He walked me through the lot and showed me the different options. I purchased a new Caddillac and I will go back to him when I purchase my next car.

huemmerk

Jul 25, 2012

Salesman Brandon Amstutz did a great job making a sale. He worked very hard to sell us the new 2013 Cadillac XRS. We would recommend him to our family and friends. Only complaint we had was the cleaniness of the car was not the best. There was several black marks on the seats and the door panels, the windows were very smeared. Brandon did remove some of the black marks, however, when you purchase a 56,000.00 car we expected a little more time in detailing.

Butch

Jul 18, 2012

Mike Jackson was my sales guy. He was excellent. I was never treated better and showed me so much respect. He made buying easy. Showed all about the car personally and treated me like an old friend.

WWM111

Jul 18, 2012

Mike Jackson was great. The best car sales/consultant ever. Just one thing, he didn't include the pretty man (Steve) with the car for my sister. She is sooo disappointed. Other than that the experience was great. : )

robynlynn

Jul 17, 2012

I really appreciate how friendly and knowledgeable our Sales Representative is regarding the new cadillacs. He went above and beyond when it came to making us comfortable with our future purchase. I don't always like walking onto car lots but Bryan definitely took the pain out of it for me. I greatly appreciate all he did to help me. Thanks Again!

Gaylesaunders1

Jul 16, 2012

These were the most committed men to delivering exceptional service of any dealers I have ever experienced. I am a former Mercedes and my husband jaguar car owners and we have been to top dealers in Columbus who claim to be great at customer service. They can not touch the service we received Rob paid attention to every detail and he even made sure our eight year old was comfortable when we had to work with finance. Ian was a man of his word and delivered. Integrity and first class. That's how we expect to be treated and the teamat jeff Schmitt exceeded.

Love Cadillac

Jul 13, 2012

Our salesman did a great job. He stayed on top of the deal and worked very hard on the sale. We did not stay to make the purchase. The sales manager called us at home to see what it would take to purchase the car. Made us a nice offer on our existing vehicle so we made the trade.

slawrence622

Jul 13, 2012

My experience at Jeff Schmitt Cadillac was above excellent. Both my husband and I were very pleased with how quickly Aaron cared for our needs and found us exactly what we were looking for. We greatly appreciated the time he spent with us and how he faught for the prices we were looking for. I would recommend him to EVERYONE!!!!

drivetoomuch

Jul 11, 2012

I needed a reliable vehicle due to driving 80 miles a day for work. I got great service and help from Larry Buehrer at Jeff Schmitt Cadillac. Larry and all others were very helpful and friendly.

dnwigg19

Jul 10, 2012

While looking for a vehicle online I came across a 2008 white Avalanche at Jeff Schmidt Cadillac in Beavercreek. Our grandson had a soccer behind the dealership and after the game we drove thru the lot and saw the Avalanche this was on a Sunday....at that time we did not talk to anyone....after thinking about it we drove to dealership the following Thursday with the hope it was still there. Upon arriving Brandon Amstutz approached us and asked if we would like to test drive it? Brandon was very attentive and helpful with info on the truck....pretty much sold us the vehicle. Then took credit app and gave to Finance mgr Ian Quinn. He came back and took us to Ian office where we proceeded to sign the paperwork. There were some spots we wanted looked at and Brandon arranged for the vehicle to be brought back the next Monday. We are very pleased with the expierence and would buy again. Thank You

sdananderson

Jul 7, 2012

After visiting Dan at dealership and test driving a car we left because of time constrants. We continued to make offers over the e-mail and thought we had an offer from him on price. As it turned out he and the dealership came up with that as we were there to finalize the deal that they would start at the original price and we were given excuses as to why they could not come down to the price given to us in the email, also was not told the car had only 1 key and the cost for key is 240.00 dealer item.

pdll4

Jul 5, 2012

Salesman was good, wish I hadn't bought car care protection as I don't think I needed it. Overall experience was easy and convinient.

Perfectionist

Jul 2, 2012

I began my buying process, working with Mr. Larry Buehrer, and ended up buying the car/truck that I wanted. It was a great experience, from beginning to end. I have never had a salesman spend the time that Mr. Buehrer did to make sure that my total experience was great. (even after the sale was made!)

Jeffrey S Brown

Jul 2, 2012

I visited and saw lots of great vehicles to choose from and found one that I really liked, (choice), Talked with a great salesperson, Mr. Larry Buehrer, about price of new vehicle as well as trade in of mine, (great sales service-"I wanted to buy from him!"), communicated with Mr. Buehrer until I had the deal I wanted, (patience), Bought my new Escalade EXT and was carefully and respectfully shown how to use all it has to offer. (service after the sale-"He didn't have to do that. He wanted to make sure I had a great buying experience!") I highly recommend!

mastertech2012

Jul 2, 2012

Visited The dealership today. Great experience with positive mental results. The sales consultant (Michael Jackson) actually listened to my agenda with a concern for my needs. Hoping to work a deal after taking the vehicle for a longer test ride, and If the deal is going to happen, I'm positive this dealership knows how important one happy customer is for future business.

philipd85

Jul 2, 2012

I gave this rating, based on my experience with Bryan E. Edwards & the rest of the friendly staff at Jeff Schmitt Cadillac. Bryan worked hard for me to get the best possible deal available and was very honest about with me from beginning to end of a sale. I feel confident that I got the best deal possible on my vehicle and would recommend that you go to Bryan for your next purchase. Be honest with him and he will be same way.

Janice76

Jul 1, 2012

Brandon is an amazing salesmen, very friendly and easy to talk to. Brandon made my car buying experience fun and exciting. I will definitely refer Jeff Schmidt Cadillac as well as Brandon to all of my friends and family

jthc0718

Jul 1, 2012

I purchased a new SRX a few weeks ago. Mr. Brown was very helpful and I could have not asked for better customer service. Mr. Brown was extremely professional and was able to answer all my questions. I am very glad I purchased from Mr. Brown and Jeff Schmitt Cadillac. Thank you!

Lyndsey.m.davis

Jul 1, 2012

Rob was really great to work with. He was very knowledgeable about the cars. He made my experience fun and comfortable. I would definetly recommend him to anyone wanting to go buy a new car. He goes above and beyond to make sure you get the best deal and are happy with your purchase

uswarge

Jul 1, 2012

I am looking for used vehicle. I stopped by the used dealership and spoke with Rob Sanders. He was very informative on all the vehicles and helpful. I extremely enjoyed working with Mr. Sanders. Although I was just looking, I plan to come back in the near future and ask for Mr. Sanders because of the close relationship that I feel I have gained in just the thirty minutes talking to him.Thanks Rob.Sincerely,Greg Swartz

Happy Customer

Jun 30, 2012

I went to the dealership not knowing what to expect. Eric greeted me at the door and he took me through a wonderful buying experience. I really put him through the ringers by looking at different vehicles and getting a deal that would fit my situation. Eric was patient and very helpful. He did an excellent job and I love my new car.

ericka4263

Jun 29, 2012

By far the BEST EXPERIENCE ever at a car dealership! Rob was lots of fun and made my car shopping very easy and light, and comfortable! I will be back again in the future! And GO BENGALS!!!!! Lol

MiamiAlum12

Jun 29, 2012

Jeff Schmidt Cadillac does a good job of working with customers on prices without coming across with the "pushy salesperson" approach you sometimes experience at other dealerships. Also, despite being a Cadillac dealership, they other various other used cars to appeal to many different customers. I appreciate Rob dealing with my indecisiveness and being patient with me throughout the car buying process. Thanks!

patti11

Jun 29, 2012

Kevin was very informative and helpful in selecting the used car that I wanted. He was very polite and not pushing things on me that I didn't want. He explained everything very clearly and assited with showing how all things worked on the vehicle. I would definely recommend Kevin Kemper and the Jeff Schmitt dealership to everyone.

ilovecars

Jun 28, 2012

Today I was looking for a new car and the dealer who helped me was name Tyron Brown. He was very kind and informative on the type of car i was interested in and was a great help in making my decision! Tyron was a wonderful help!

Jeep Patriot Enthusiast

Jun 27, 2012

I worked with Tyon Brown at Jeff Schmitt Cadillac. He was very pleasant to work with and got me what I needed on my trade in. I had been searching for a nice used Jeep Patriot for a few weeks. I went to several different dealerships but no one was willing to work with me like Tyon did. He was very professional and I would definitley recommend him.

colonelt

Jun 27, 2012

Visited dealership and discussed new and used care desires with Michael Jackson. Excellent discussion. Mr. Jackson was very professional and exceeded my car buying objectives. no pressure--just information and a genuine desire to be of service. he is in process of finding what I want. A highly recommend him and his dealership.

mjtiemeier

Jun 27, 2012

Kevin and Jeff were outstanding in the sale and delivery of my new vehicle. They were professional, knowledgeable and determine to make the experience very pleasant. They followed-up to confirm all expectations were met. I certainly will consider making my next purchase though the Jeff Schmidt Auto Group

Needacar

Jun 26, 2012

I went to Jeff Schmitt Cadillac with a specific budget in mind. I had heard from a friend who bought a car there that Eric was very helpfull. I went to see Eric, and he has been very helpfull. I have set some very difficult requirements for himto find just the right car foe me, and even though he has not found it yet, he calls me on a regular basis to let me know what he has that is close to what I wanted. I am very happy with him, and when he does have what I want, I will be getting my next car from Eric.

Keithgil

Jun 26, 2012

Total rip off on add ons. Would never deal with these people again. Added gap insurance for no reason. She lied about warrenty cost. What a joke.

SRXenthusiast

Jun 26, 2012

I recently bought a Cadillac SRX at Jeff Schmitt Cadillac. I am very happy with the entire experience. Eric was my sales person. He did a great job showing me all of the options on the car. I was impressed with his proffesionalism and his knowledge of the SRX he was showing me. He made the process of finding the right Cadillac for me an easy one. I would recommend him to anyone looking for a Cadillac.

Cruising!

Jun 25, 2012

Thanks Tyon for your patience with me through this process. The entire sales team were professional, friendly, and knowlegeable. The customer service rendered was one only a Cadillac Dealer could provide. Thanks again and I look forward to doing business with you in the future.

Jvirelli

Jun 25, 2012

I came to look at a car and was helped by Tyon. He was very helpful and enthusiastic about what he was selling. He knew all about the car and was very informative. Thank you so much for your help.

mcarthar

Jun 24, 2012

Best car buying experience I have had so far. The team went out of their way to help me in purchasing my car and I felt they went above and beyond. No pushy sales tactics and they didn't try to force me into a car I didnt want.

Bubble5

Jun 22, 2012

I was looking to purchase my first brand new car and had heard from friends about how easy Bryan was to work with, so I didn't hesitate and went straight to Jeff Schmitt Cadillac. They were right. Bryan listened to what I wanted and where I wanted my payment to be, and got me into my new car. I tell all of my friends and family to go see Bryan! It was a pleasure doing business with you.

Cadillac lover

Jun 21, 2012

My husband and I decided to trade my SUV in for a bigger one. After shoping around and test driving a few we decided on Cadillac. My husband found one on line at Jeff Schmitt that we were really interested in. Went up there on a Sunday and our sales person Brian did everything he could to find this exact one. Come to find out that it was not at the dealership yet. However they had the same one just a different color. We test drove that one and fell in love but still wanted to Red one. They were able to locate the Red one and we decided to make the deal. All through the entire process we felt very comfortable with Brian and the Finance department. I was very impressed with the respect that they gave us and that they were willing to listen to all of my concerns and thoughts. Thanks for a good experience.

Sportwagon Guy

Jun 21, 2012

eric lower did a reasonable job of showing the 2011 cadillac cts wagon ... after driving the car ... it did not deliver the performance I wanted ... the dealership tried to upsell me to a new vehicle .... the process was very time consuming

Melanie20

Jun 21, 2012

I got the privilage of working with Kevin while I was looking to trade in my car. Kevin was able to make great suggestions on cars for me based on what I was looking for and what I could afford. Kevin was not the typical car sales guy. He was very friendly, not pushy and was willing to spend multiple hours with me. I truely felt like he wanted me to have the car that I wanted. I never felt rushed. I would recommend Kevin to anyone looking to buy a new or used car.

Mobetterman

Jun 20, 2012

Top notch saleman and Extremely top notch manager. This is how all car sales people should act.

jackson987

Jun 20, 2012

It was by chance that my Husband and I stopped at this Cadillac dealership. We were only POSSIBLY looking to buy. We ended up being there for at least 8 hours but it did not feel like it. They really wanted us to leave with the car that we wanted (loved) but could afford. Kevin and Jeff made that happen. It really meant a lot to us that they let us take the car out for lunch and even offered to get us lunch. Great sales move, by the way. I will be honest, I was tired and ready to go by the end of the day. But I am also pregnant and had not planned on spending my entire day at a dealership. It was only Kevin and Jeff's great attitude and willingness to get us a deal while bending over backwards to do it that kept us there. I am still getting used to driving such a special car. It is a luxury that not a lot of people get to experience and we thank Kevin and Jeff for that!

kingofsparta

Jun 20, 2012

Went into the dealership looking for a new CTS. Kevin was great to deal with. Very knowledgeable and friendly. Didn't get the normal annoying aggressive sales pitch that you expect at a car dealership. My only knock on the dealership is the management. They seemed reluctant to bring in a car from another dealership (was looking for specific color/engine/and premium trim setup). This had nothing to do with Kevin. I would definitely return to Jeff Schmidt Cadillac as long as he is working there.

DrD1513

Jun 18, 2012

I have never had a more pleasant dealer experience than the one I had with Jonathan. He took the time to answer every single question of mine and he did it with a smile. He never pressured me like most other dealers and did his best to find me the car I wanted. He explained the car and its features in detail, almost as if he built it himself! He's a outgoing and honest person to do business with. I would recommend him to ANYONE.

Judy12

Jun 12, 2012

We typically buy a new car every ten years and hardly ever look forward to the process. Larry Buehrer went out of his way to make us comfortable and really listened to our needs. He didn't mind that we made three different visits to the dealership to ask "just one more question", and even brought the auto to our home to see if it would comfortably fit into the garage.

rbishop1

Jun 11, 2012

Excellent buying experience from the moment I was greeted to the signing of the paperwork. Eric couldnt be more professional. His product knowledge is outstanding. He answered all my questions with great detail.....

PapaMay

Jun 10, 2012

Larry actually was willing to talk to me and made feel welcome. A lot of the other places I shopped made me feel like a bother or that I wasn't serious enough to take up their time and wanted to move on to more "affluent" looking customers. Also the dealership had a vast selection of cars and trucks.I found exactly the truck I was looking for and they helped me to get the financing and payments I wanted.

nhunt0921

Jun 9, 2012

Tyon really knew his cars and was very knowledgable about the features. I really liked how confident and enthusiastic he was when talking with me. Thanks a lot!

gmcmillan

Jun 7, 2012

I had an excellent experience purchasing a used Nissan Frontier pickup at this dealership. The negotiation process was professional and I believe that I got the truck for a good price. The dealer followed up perfectly on a body shop repair and even took the truck to their sister Nissan dealership for completion of a recall. Larry Buehrer is an excellent salesman and was a pleasure to work with. I highly recommend Larry and Jeff Schmitt Cadillac.

Adams09

Jun 6, 2012

My husband and I were looking for a mini van for our family. While at the dealership we got to work with Eric Lower. Mr. Lower was very professional and did everything he could to help us out. Our family was very pleased with the job done by Mr. Lower.

Felecia

Jun 5, 2012

My saleperson Eric was very pleasure and easy to communicate with. He is not too aggreessive which is a turn off for me. The dealership allowed me to take the vehicle home for a longer test drive which has reall y given me a better appreciation for the vehicle's performance. Now i need a real ggod deal within my comfort zone.

New Car Owner

Jun 5, 2012

We arrived to look at a SUV. We had one in mind we say online. It wasn't big enough for our needs. Tyon found us an SUV big enough within our price range. He worked to get us into our New Navigator!! Couldn't be Happier!!

mduckwall

Jun 1, 2012

Eric Lower was very genuine, candid and seemed to really want to be sure that I get the car that will truly satisfy me. I like that the salesperson that you like can sell a car from any of the Jeff Schmitt group of auto dealerships.

Smitty51

May 31, 2012

Had a great buying experience with Dan Sharrett! I have bought many cars over the years and Dan definitely went above and beyond to earn my business!

AmyJ130

May 31, 2012

Dan was so patient and helpful in halpeing me select a car. He went above and beyond to get me financed. Being a woman, sometimes you can feel like you salesman is trying to take advantage of your little knowledge of cars. I did not feel this way with Dan!

Applejaxxx

May 31, 2012

My wife and I went to look for a car and we stopped in and talked to Dan he bent over backwards to help us out we went to 3 of the dealerships to find us what we wanted, and he even stayed late on a Saturday to help get things going With the finance dept.

bobsmitty5110

May 31, 2012

Dan did a great job meeting our needs! Would definately recommend him and Jeff Schmitt! He provided the best car buying experience I have ever ha! If you are looking for a new Cadillac go see Dan!

sunshinelover1225

May 31, 2012

I had a very pleasant experience at Jeff Schmidt Cadillac. I was greeted by a very friendly salesman named Dan. He was very knowledgeable and was able to answer all my questions about the SRX. I did not feel overly pressured but Dan was very attentive and made my experience great. I felt I got a good price and would return to the dealership for my next car purchase.

Amy B

May 30, 2012

Recently my husband and I were looking for a dependable used car for our daughter. I told the salesman, Eric, what we were looking for and our price range. He took the time to find and show us only the vehicles we would be interested in purchasing, with no stereotypical salesman pressure. Since we were buying used, we did search the private market as well and ultimately bought a vehicle that route. But when the time comes to buy again, I will definitely go see Eric.

stover

May 30, 2012

I was recently shopping at various dealerships for a new car and decided to stop at Jeff Schmittt in Beavercreek. Even though I was just looking, Mr. Smith took the time to explain in detail about each car I was interested in. He was very friendly, patient, and full of knowledge about different bands of cars even though he worked at the cadillac dealership. When I do decide on a car I will be back.

arcoarena

May 30, 2012

Jonathan was very friendly and knowledgeable. He was easy to talk to and had an answer for every concern I had. He really went out of his way to make the process of buying a car easy for me and has since been more than willing to help me with anything I've needed and then some. This is the first car-buying experience I've had where I felt like the salesman was on my side and not just trying to make a sale.

Larry Walker

May 30, 2012

Tyon's customer service is top notch. He understands and listens to his customers. I would go back to him again and recommend for others.

Sarahk

May 30, 2012

Went in looking for a new car Tyon Brown was very helpful in finding me the perfect SUV for my family. He was very kind and didn't rush me. Which was really nice. He wasn't pushy at all and I'm thankful for that! I will go to Tyon at Jeff Schmitt Cadillac next time I buy a new car!

Jenny

May 29, 2012

I looked at a Hummer H2 and H3 with Eric at Jeff Scmitt Cadillac. He was knowledgable about the models, polite and answered all of my questions. The atmosphere at the dealership is refined and comfortable. Thank you so much for a great experience.

amydaveb

May 29, 2012

We needed a car for our daughter. Eric asked questions and really listened to what we were looking to buy. No time wasted looking at cars that were not of interest and no pressure to buy. Great experience and will go see him again next time we plan to purchase.

juniebp

May 29, 2012

I gave the rating above because from the very start of my visit David was very kind, cosiderate and willing to do whatever it took to earn my business. He offered refreshments, stayed past business hours( more than once), called me when other vehicles of interest came in and was just a pleasure to work with. Thanks for everything David! James Percy

MissJenni

May 29, 2012

Eric showed me a couple of different SUVs on several visits. He was friendly and knowledgable without putting a lot of pressure on me to buy unless it was the right vehicle for me. I liked that approach and will return to this dealership/salesperson in my continuing quest for the perfect car for me. My daughter is also looking for her first vehicle and I have referred her to Eric at Jeff Scmitt Cadillac.

ripberer

May 29, 2012

Not a typical car salesman, Dan Sharrett did everything possible to put us in a new (used) Honda Accord at a price we couldn't turn down. Everyone was very polite, had wonderful customer service, and did not try to push hard anything we didn't want as options. The store was very clean, organized and well maintained. It was a pleasure buying a vehicle there and I would not hestitate to return when I need another vehicle. Actually, it will be the first place I visit. Thanks Dan for your great service and not being pushy!!

Ttebow15

May 26, 2012

I recently purchased a Cadillac CTS. I worked with Tyon Brown, who was very helpful & knowledgeable. He took time to & answer all my questions and was very friendly. I would recommend Jeff Schmitt Cadillac and Mr. Brown.

benny

May 25, 2012

Recently purchased a used car from Blaine Vencill. He was a nice, friendly and honest salesperson. I told him what kind of used car I was looking for and he found it. Also told him what I was looking to pay per month and he made it happen. thank-you Blaine.

KIMBER

May 22, 2012

JUST PURCHASED A USED CERTIFIED SATURN VUE FROM TYON BROWN. IF YOU ARE LOOKING FOR A KIND AND PATIENT PERSON,GO TO TYON FOR HELP WITH FINDING YOUR NEW CAR. HE WAS AWSOME...AND MADE GOOD ON EVERY PROMISE HE MADE TO ME....THANKS TYON...

derricklamb

May 21, 2012

We went to test drive a few cars and not looking to buy yet. However my wife and I found a Nissan Maxima we loved and Brian gave us a price we couldnt pass up. He was very professional and honest throughout the process. I look forward to working with him again when our lease is up.

Ruth Ann Dyer

May 20, 2012

As a long time Jeff Schmidt customer, we have come to appreciate the service and attention to detail we always get from Jeff Schmidt folks. On this occasion, salesman David Smith met us on the lot with a pleasent smile and cheerful greeting, welcoming us to the Cadillac dealership. We reviewed several cars that could meet our needs before we settled on the 2008 DTS we finally purchased. The negotiations went well and we feel we were treated fairly with respect and courtesy. We are enjoying our new car and will discuss the missing owner's manual tomorrow.

SPetty

May 19, 2012

EXCELLENT customer service!! Dan, my Sales Consultant was superb and made sure all my questions and concerns were addressed as if I were buying an expensive new model! The entire support team was outstanding, including the Asst Mgr who welcomed me, the Service Mgr who met me at the car to address questions and finally the Business Mgr who stepped through the paperwork. They were all about meeting my needs & addressing my concerns. I bought an older used car and received top level support throughout the process. Thanks all, especially Dan!! It was a great experience and I love my new car.

Jill Boggs

May 18, 2012

Everyone was extremely helpful and pleasant. Managers listened to and addressed my needs and concerns and were able to answer all my questions. Overall, a positive experience.

Brittany_T

May 17, 2012

Kevin was our salesman, he was very friendly and very helpful. I hadn't got to drive the car yet so I was going to put $100 down so I could look at it first when it was done. We decided to go ahead and fill out some paperwork to get me financed. Dan Johnson came in and asked for 3,000 dollars, he said that the car was ours but we had to pay all of the money down. He was very rude, didn't introduce himself or say who he was. He wasn't professional, and didn't seem to care about what we had to say, he just wanted the sale to be done. We didn't know what happened to Kevin.. he was the one dealing with us for an hour before. After a little longer we put $100 down and Kevin called me after the weekend to tell me my car was running. Ian Quinn was extremely helpful. He got outstanding rates for me. Kevin and Ian both were very friendly, helpful and professional. However if I had to deal with Dan Johnson again I would have lost my $100 and gotten a car somewhere else.

Shawnie

May 12, 2012

I recently bought a used vehicle from Jeff Schmitt Cadillac. My sales person David Smith was amazing. Knowledgeable and so very attentive. I was so impressed by his patience and courtesy. I am a very picky person and I had done my research on the cars in their inventory. I had a very long list of cars that I wanted to test drive. He never batted an eye. He remained so very professional and lovely. I cannot say enough about what an excellent sales person he is.

drivingby2012

May 10, 2012

.... Was not a great experience.. But the car was nice. I was not pleased with financing through the dealership. It cost me a quite a bit more money

points

May 9, 2012

I would just like to say that Brian was very helpful in my purchase of a 2005 Hummer H2. There were a couple of items that I felt needed to be taken care of for me to finalize the deal. With this being stated they were taken care of with no hassle. Thanks again to Brian and staff for a positive encounter. After contacting dealer about XM radio and OnStar that I was told by salesman was free for three months. I was informed that it wasn't. I was told it only applies to 06's or newer. Onstar was activated after contact with dealer. Still waiting on 3 months of XM Radio.

tarakevin

May 8, 2012

Bryan did a fantastic job of keeping us informed of everything and explained everything in detail and made sure we understood everything about our vehicle. He worked with us on coming up with a payment that was within our budget and explained all our options. Bryan was also very very friendly, polite, and professional.

ssouth15

May 7, 2012

Kevin was great in getting me in to a silverado. He got me a great deal and was very friendly and great customer service. he answered every question I had and would recommend anyone to do business with Kevin. Thanks Kevin.

slawson1942

May 5, 2012

David was excellent in answering all questions. He was very patient and informative.He stayed with me all day. He made sure I was comfortable. I spent the whole day there.The establishment was very organized and clean. I will definately recommend Jeff Schmidt Auto to everyone I know.

sjstapp58

Apr 30, 2012

Every thing was good very happy so far . Did get home and found out we will have to put brakes on the car . Good salesmen Thanks Bryan

Tsyake

Apr 23, 2012

Was not anticipating the additional "Pro-package fees and etching fees" that were not built in to the price, but added in to the paperwork at the end. I would tell my friends to be leary of this. After driving 2 hours one way to see the car we really didn't want to leave without it. We were serious about purchasing and had planned to pay the advertised internet price with the tax, title, and possibly some other SMALL sort of docking fee or whatever. I was taken back at the additional $1500.00 that was not disclosed. Looking back, we should have sent an email to Kalene before we made the trip about an exact out the door cost. I will be sure to do that the next time when we ever do this again.

jmann8

Apr 10, 2012

From the moment we walked in, we were treated with respect. Eric did a great job and we really enjoyed this car buying experience! It was quick and easy. Eric didn't pressure us and said numerous times even though he would like our business, he wanted us to get the car that was right for us. We appreciated that after having felt pressure at other dealerships in the past.

ALLENJW

Apr 8, 2012

I WAS ABLE TO COMPLETE THE DEAL ON MY G6 IN A QUICK AN TIMELY MANNER WITH LITTLE OR NO DIFICULTLY MY SALES REP WAS VERY RESPONSIVE TO MY NEEDS AND I WILL RECCOMEND THIS DEALERSHIP TO MY FRIENDS OR USE IT MYSELF AGAIN IN ANY FUTURE CAR PURCHASESALLEN WEATHERS

geibie

Apr 7, 2012

excellent customer service. great job of educating us as to features of cadillac. no high pressure. hoping we can come to an acceptable deal today!!

JodiL

Apr 2, 2012

It seems like the internet would have changed the way used car salespeople work. However, such is not the case at Jeff Schmitt Cadillac. I drove over two hours to look at a car that had been through their 72-point mechanical inspection & was told at the end that they couldn't sell it to me. The salesman promised to bring it to me & then claimed that he couldn't because of the nice weather (when on the test drive he claimed that the nice weather kept people away). He easily said one lie after another & I decided not to buy the car because of the way I was treated. I am happy to say that I did find a better car at a lower price elsewhere. If you're looking online for a car, make sure you know as much as possible about it before driving over there.

teresadoseck

Apr 1, 2012

March 8, 2012 I drove an hour away from home to purchase the exact car that I was looking for, that I found at Jeff Schmitt Cadillac. The entire process initially went very smoothly. Blaine was nice and the finance guy was nice as well. At the end of the visit, I was told that I could not take the car that I bought home with me that day. They claimed that it had just been traded the day before and the cadillac certified mechanics and the auto body people would have to do a complete check before the car could be taken. That sounded reasonable enough to me. I was told they would try to have it ready by Monday only to be called later and told it wouldn't be ready till Wednesday.......1 week after I bought it. I was frustrated but I thought..at least they are going to be checking it really well before I get it and catch anything that might be wrong. I was finally able to pick my car up on Wednesday March 14, 2012. I drove my car for 6 days and suddenly the transmission would no longer shift out of 2nd gear. This Cadillac only had 32,000 miles on it. And I did have a 100% warranty. I was trying to stay positive and calm since the cost would be covered under my warranty, but a transmission problem at only 32,000 miles would seem like a big problem to me. So after only having the car for 6 days, it was now in the shop for this issue. So on Tuesday March 20th I took my car to a dealership (NOT Jeff Schmitt) for service. After 10 days in the shop I was told that they had to put a whole new transmission in the car. The mechanic said that the transmission fluid was totally burnt worse than he has ever seen and ALL the clutches etc..were ripped apart. There is no doubt that this COULD NOT have happened during me driving it for 6 whole days. So apparently when the "cadillac certified mechanics" at Jeff Schmitt certify a car for resale, they don't even know how to check transmission fluid. The transmission fluid would have been bad before I bought the car. So did they NOT check it OR did they check it and just not care......either way is a total joke!! Then I have emailed and called numerous times to bring this to someones attention and have received NO phone calls or returned emails. I will never return to Jeff Schmitt and I will make sure that NOBODY that I know will either.....

James528

Mar 31, 2012

Jesse did an excellent job of showing me around to all of the used cars in my price range. He also impressed me with his excellent knowledge of the vehicles.

Roger Rabbit

Mar 30, 2012

Dan was great to work with during our visit to your dealership. He was very considerate in giving us the space needed to look; yet readily available to answer any questions we had regarding car features, pricing, etc. He was very knowledgeable with all the models and took an interest in helping us to find the best model to meet our current needs. Once we have made our final decision we will be back to the dealership to talk further with Dan.

rvollrath

Mar 29, 2012

Dan was very helpful and informative in helping me select the used Cadillac that I wanted. Loren was the service writer when I initially purchaser my Car he went out of his way to see that the three items that needed repair on the car was completed in a timely manner. He is not the Service Manager and I look forward to working with him in the future on any service related issue

FireJockey

Mar 28, 2012

I was in the market for a new car, a friend referred me to Jeff Schmitt. I stopped in and met Dan Sharrett. He was very knowledgeable and helpful in finding the right car to fit my budget. Thank you Jeff Schmitt and thank you Dan Sharrett.

CowTipper385

Mar 26, 2012

The young man we worked with went above and beyond any other car salesperson we have ever worked with. Dan Sharrett was very knowledgeable about his product. He helped us compare cars, pointing out the reasons why some may be better than others for us. We would definitely come back to Jeff Schmitt and we would request to work with Dan again.

rosebudz14

Mar 26, 2012

I had a good feeling from the moment I walked on the lot. Everyone was friendly, knowlegable, and most important honest. I can truly say is was a pleasure doing business with the folks at Jeff Schmitt, Thanks to all & my car is really awesome!

lamarkandkelli

Mar 25, 2012

My wife and I will recommend Jeff Schmitt Cadillac and more so, salesperson, Bryan Edwards to our friends, family, and co-workers. We were absolutely impressed with Bryan's integrity and overall experience of buying our Cadillac DTS. He asked the right questions and heard my needs and wants in a car. Everyone was friendly and accommodating, including Kiki, who prepared the financing. I learned a valuable lesson that day, if you like Cadillac then you should always purchase Cadillacs at a Cadillac dealer.

Birdie48

Mar 24, 2012

This dealer put it all together for me whereas several other area dealers had price, delivery, or lease issues that they would not negotiate. The sales staff worked out the best lease deal, found a car that met my desired configuration exactly, and had it available when I needed it. The sales staff was extremely helpful and friendly.Jeff Schmitt is the only dealer I would contact if I want another Cadillac.

stanley.adamj

Mar 24, 2012

Jonathan Recko was the sale. I came in solely by chance on my search to find a reasonably priced used car. I expressed my criteria and he showed me a few choices. After I made a decision, the deal was done. I felt no pressure, which is rare to find, yet I received the knowledge, respect, and superior service which represents the cadillac name. I couldn't be happier. Don't be fooled by the young face! Ask for Jonathan by name, you wont be disappointed.

gcosta

Mar 23, 2012

I can't say enough about Dale. I had a hard to detect problem with a leaking fuel injector and Dale made it a point to get to the bottom of it and get it resolved for me. He called me after the fact to make sure the problem was totally resolved and said that if I experienced any related problems just to drive there without having to make an appointment and he would look at the car right then. Dale made me feel that he really cared that I was satisfied.I haven't had good experiences in the past in dealing with various dealerships and so I was quite leary, but now I will go to Dale any time if I have a problem or need regular service for my car.

worthit

Mar 19, 2012

I drove two hours to see a CTS and was unsure of what to expect. After meeting Michael and going over a few vehicles I knew the drive was worth it. Michael was extremely helpful. I would not hesitate to make the round trip again.

Mary Waite

Mar 16, 2012

exceptional sales service--never before experienced at other dealers. We have now purchased our 3rd Cadillac and Tyon was extremely helpful with all aspects of the sale. We would recommend him to our friends.

yankee04fan

Mar 15, 2012

I recently purchased a certified pre-owned Escalade ESV from Jeff Schmitt Cadillac. Not only was the vehicle a cadillac certified pre-owned, but it also came with a Motor Trend warranty as well. I read about the Motor Trend warranty before getting to the dealership, and had a good idea of what it covered. Mike and the Jeff Schmitt team were very knowledgable about everything including the warranty service. I appreciated working with a person who was also very honest. Too many times you go to a dealership and feel like you are being pressured by "slick" car salesman, but I didn't feel that way here. Overall my buying experience was great, Mike Jackson and the Jeff Schmitt team did a very good job working with me to get a great price. Another thing that I thought was very cool about buying a car here is the service department. When I was test driving the vehicle I was asked to park in the garage area when I returned so I could meet the service department managers, also Mike's idea. He said that he felt the customer should feel like an important client not just another car buyer, which makes the buying experience here even better. If you are looking for a new or pre-owned vehicle I would highly recommend checking out Jeff Schmitt Cadillac in Beavercreek.

millercla

Mar 8, 2012

I bought a used car once before and it wasn't a very good experience. So the thought of buying another used car made me nervous, especially since my credit is not good. But from the moment I walked into Jeff Schmidt Cadillac I felt comfortable. Everyone was helpful and very friendly. I really didn't think I'd be able to buy a car but Dan Sharrett, my sales rep, made me feel better with his certainty he could find one I could afford, despite my credit situation. And he did!! Dan's Financial Manager worked hard to get the financing I needed and as a result - I love the car I bought! It's the nicest one I've ever owned. I would definitely recommend this dealership, and especially Dan Sharrett, to others and I look forward to the day I walk in there and buy my first Cadillac!

Ruthie7

Mar 8, 2012

I was immediately greeted upon entering the dealership. Mr. Recko was very friendly and informative. We sat and discussed what I was looking for in a car, and he helped me find different options. I have not yet bought a car, but I will definitely come to Jeff Schmidt when the time comes.

mrb0718

Mar 5, 2012

We are so happy with our purchase from Jeff Schmitt Cadillac. Our salesman Tyon was great to work with. We have had a few questions since our purchase and Tyon had been so helpful. We will be telling our friends and family to go to Jeff Schmitt Cadillac and to ask for Tyon Brown!

yellowpal14

Mar 5, 2012

I had a great experience here. Everyone was very helpful. especially Mike. I would definitely recommend this dealership to anyone who is looking for a new car.

Melissa0414

Mar 4, 2012

We worked with Jonathan and he went above and beyond to help us find a great car within our budget with a lot of luxuries for the price. We chose a 2010 Mazda 6 and are very pleased with our purchase. Jonathan was very professional, helpful and genuine through the entire process and the finance manager made signing the paperwork exciting and simple. The entire process was relatively stress free thanks to the exceptional customer service we received from the dealership. The EasyCare package is great value and takes the worry and stress of buying a car to a minimum. We are very excited for our upcoming wedding and getting to decorate our lovely new car with "Just Married" for one last photo at the end of the night. Thanks for the exceptional car buying experience!

samydog

Mar 4, 2012

Our sales associate was wonderful and went above and beyond. Very friendly. We picked the car up in the evening, after dark, so we did not realize the interior was dirty in several areas. New vehicle was delivered from another dealership with a few hundred miles on it, which was very much appreciated, but it was obvious the car was not detailed prior to our picking it up. There are several areas of the interior that we needed to clean when we arrived at home. Very good experience otherwise.

Mlsdfool

Mar 2, 2012

Jeff Schmitt Cadillac gets 5/5 from Me. Bryan Edwards went above and beyond to satisfy me as a customer. Even with Bad credit they were able to get me in the car I want for a price i could afford. There was no pressure from anyone. I was able to shop online and get pre approved. So when I went to dealership I test drove and then signed. No long waiting to get approved and spending a whole day at a dealership. I would recommend Bryan edwards at Jeff Schmitt cadillac to my friends and family.

catesmithjd

Mar 1, 2012

My husband and I spent quite a bit of time at this dealership one day, hoping to find our next car. We had specific needs and a specific budget and Mike tried very hard to find something for us. We were not in a hurry and so he kept in touch with us for several weeks. We searched nearly the whole state for a new used vehicle and ultimately purchased one elsewhere but I wouldn't hesitate to call Mike at Jeff Schmitt first when I'm in the market again.

jamichael

Mar 1, 2012

That was my first experience with Jeff Schmitt Cadillac. The salesman Michael Jackson was quite helpful and knowledgeable of new and used vehicles! I am still undecided of which avenue I will pursue but if I lean towards the CTS I will definitely be back!! I appreciate Michael education me and his kindness is humor is refreshing. Thanks so much! I hope to see you again soon!!! Julie

caddy enthusiast

Feb 28, 2012

Dan provided amazing service! He showed great concern for our needs and matched us witha car that fit in our budget! I recommend him and Jeff Schmitt Cadillac to anyone who is in the market for a new car!

gjblack

Feb 28, 2012

OUR EXPERIENCE WITH JEFF SCHMIDT CADILLAC WAS VERY GOOD. WE HAD A TIME FRAME TO BE OUT OF THE DEALERSHIP AND ERIC AND MICHELLE MADE IT HAPPEN. MICHELLE HAD PRINTER PROBLEMS AND WAS ABLE TO FINISH THE DEAL!

techmold

Feb 28, 2012

I think that Jeff Schmidt's sales people are there to help you make a new car purchase.They were helpful and friendly. This is the second new car we have bought from them.

kistone

Feb 25, 2012

Tyon Brown was very friendly and helpful. He was the first face we seen when we walked in and he never let us down. I would tell people to go to Jeff Schmitt Cadillac and ask for Tyon. And if all the sales people are as helpful and nice at the other Jeff Schmitt dealers a person can't go wrong. Thanks Tyon!

Boyce Sizemore

Feb 24, 2012

We found Bryan to be knowledgable of the product and very friendly to deal with. He bent over backwards to help us both during the sale and afterwards. In my opinion he is a very good employee and an asset to your buisness.

FH4J

Feb 24, 2012

I met Bryan, on the street, he led me to visit this dealership. I found a vehicle quickly. I have never been so satisfied with buying a car in my life. I may buy another!!!

krnewman_oh

Feb 24, 2012

Bryan Edwards' professionalism, knowledge and expertise far exceeded my expectations. He made me feel comfortable about buying a used vehicle. His integrity was very much appreciated. I would definitely recommend my friends and family visit him the next time they are in the market for a new or used vehicle.

Rlyle12

Feb 23, 2012

Great deal and very good experience. Will buy again from this dealer. The sales associate did everything we asked to make this great deal happen.

AbbyMichaels

Feb 16, 2012

I came to the dealership to look at a used car. Kevin greeted me right away ad introduced himself very professionally. Kevin did a great job showing me the vehicle and explaining all the benefits and the deals available. He was very friendly and very knowledgable. I enjoyed working with Kevin and would definitely come back to him again.

wilsonr

Feb 13, 2012

Dan was friendly and knowledgeable. He was helpful and has gone above and beyond to earn my business. He returns calls promptly and I am appreciative of his no pressure attitude. He worked had to get me the best deal. I would highly recommend to anyone looking to buy.

VanG

Feb 12, 2012

Larry provided ouststanding service, I would highly recommend him if you're in the market for a new Cadillac! I felt no pressure to purchase the vehicle, the dealership made the shopping experience painless.

jwaugh

Feb 7, 2012

My comments ar twofold: 1, my thoughts of my salesman and 2, my thoughts on the dealership practices after the sale. Salesman. Dan Sharrett was a very professional salesman--stayed with me all the way throughout the purchase process until the deal was complete and has made himself available since the sale to answer any questions I have about the cadillac--a very energetic, enthusiastic, and professional young man who loves his job! Need to be more like him.Dealership practices. I do wish the dealership would stop the emphasis of the dealer add-on services "after the sale is complete." Additional services such as credit life, gap protection, dent repair updgrade services, etc. I had to listen to the business manager--who was extremely nice--explain all the additional services which took unnecessary time to get everything complete. My goodness--the warranty provided by Cadillac is more than sufficient! I have never been presented with so many different finance and insurance products. Although I did not allow this issue to distract me from the great experience I had with purchasing the car, I would have enjoyed the experience better if all these "extras" were not emphasized so much from the business manager. One example and please think about what I am saying: "I am buying a cadillac, so it should be obvious that I'm doing ok with my finances or I wouldn't be buying a cadillac right? Once the deal is done someone is explaining to me how credit life would help me if I couldn't make payments?" That made me feel a little embarrassed.

jaminehart

Feb 1, 2012

I was told by service department my car was ready and just had to be picked up by 8:oo. When I arrived at 6:40, I paid for the work done but had no keys. After about 15 minutes of waiting I spoke with John who was rude as hell and told me that I didn't talk with anyone from his department because they close at 5:oo.There was apparently some communication problem somewhere and instead of taking blame for it John blamed me.Complete joke this place is.Respectfully,John A. Minehart

Bruce Kelsay

Jan 30, 2012

Jeff Schmitt Cadillac is an outstanding automobile dealership My salesman, Larry Buehrer, spent a couple hours completing the paper work/ sale, instructing me on the many features of the SRX, taking me on a test drive, and answering all of my questions. Also, he helped me set up the phone service, obtain my ONSTAR, and MX/Sirus services. He knows Cadillacs!!! He followed up his sale using both e-mails and phone calls, making sure that I was happy with my SRX. When I had a question I could call him...he always had the answer. When I lease or buy my next Cadillac he will be my salesman. Jeff Schmitt Cadillac knows how to treat their customers. Everyone is very friendly, professional, and helpful. (Sales, Support, and Service Departments)This dealership is "head and shoulders" above all of my past experiences with local dealerships. (7 leased cars, SUV/ over 16 years / 5 dealerships...including Land Rover/ Mercedes Benz/ Chevrolet.

Mitch

Dec 1, 2011

Salesperson was aggressive but made things happen? Overall, the experience was good? The manager worked with me to get sale to my satisfaction. Cars.com is a good site and wide range of vehicles and dealers to search through--easy access and user friendly.

lmspiewak

Nov 14, 2011

I was completely satisfied with the sales and service that we received at Jeff Schmitt Cadillac. We had been looking at pre-owned CTS' and just happened to be out in the area, so we stopped in to see what they had on the lot. Tom walked the lot with us explaining all the different features and functions that each car I touched had, and trust me I wandered from car to car to car. Unfortunately there were no pre-owned CTS's that interested me, and Tom was okay with that. He said that he would keep an eye out for what I was looking for and contact me when something came on the lot. Well as my husband and Tom were talking I started to wander and the rear hatch of a 2011 SRX was opened. The rear track system caught my attention and I asked Tom how it operated. He proceeded to show me how the track system works, and from there he went over many of the features that this vehicle has to offer; right down to the cup holder that can hold tall drinks or by flipping the switch hold a shorter cup. Tom attention to detail was terrific. He quickly figured out that I really did not care about MPG's or engine size, but it was the little things that got me excited about this vehicle. Again, the cup holders, the ability to extend the leg support on the driver side seat, the rear backing camera! I am happy to say we ended up buying a brand new SRX, and I LOVE it. Tom even had balloons and a big bow on the car when we came in to sign the paperwork. Overall, I was, and still am very thrilled with the treatment and follow up care that we have received from Tom and the rest of the staff at the dealership. I would recommend Tom Liptak and the Jeff Schmitt Auto family.

caddy2002

Nov 9, 2011

Bought a 2002 Cadillac Deville Oct 31, 2011 picked it up on Nov 1, 2011 when I got the car they only had one key and wanted me to pay $40.00 for an additional Key. Took the car home and within three days had to return it for service because the car shakes when it gets up to 63 mph, the lighting on the instrument panel/steering wheel half works and the check air bag light comes on. Took it in for service and the Service manager was not even authorized to do the work necessary to fix the car to the specification that it should have being before it was put up for sale. If I wanted the lights and the air bag problem fixed it will cost me $900.00 So bottom line I will never buy anything from the Jeff Schmitt Auto Network again.

djkline50

Oct 8, 2011

My husband and I went to this dealership to look at a specific pre-owned vehicle. I had looked online to price various SUVs. The prices at Jeff Schmitt Cadillac were very competitive with the dealer that is closer to our home. Also, the inventory was great! We ended up purchasing a 2012 SRX instead of pre-owned. We decided to do this because of price, color, and a fantastic trade-in on my Highlander! Blain V. was not pushy! He explained, we decided. He was very personable and easy to talk with about various options. He kept in touch with us even when he wasn't at the dealership. Returning our calls was very important to us. We would recommend this dealership and feel it was worth driving 50mi. from the Mason area.

SheB

Aug 16, 2011

I first visited a Buick Dealership and looked at a LaCrosse and Regal and was ready to purchase a Regal when my Dad recommended I check out a CTS since I really love them. I had previously owned a CTS but felt they were out of my price range. I had already been preaproved for the Buick for a payment of $450 mo. On a whim, I did call to talk to a sales person at Cadillac and it was Blaine who helped. He wanted me to come in and talk to him, so made an appt for later that day. Once I thought about it, I called back to cancel because I felt the Cadillace was out of my price range since it was aprox $10k above the Regal. Blaine convinced me that he believed he could match or get very close to the Regal payment so he took some info down and went to work. He called me back later and asked if I could go $500. I said, no, I really didn't want to go that high on a payment so he asked if I could hold on. He came back and said he could get me in a CTS Coupe with no extra options (i.e., sunroof, heated seats) but the basic coupe came with many nice things on it so I said okay to $460. He said he would have to have the car picked up and would be there in a few days. Once it was there, he called, told me to give my info to the finance mgr over the phone and to come in that evening to sign the paperwork. I did and he called me to tell me all was set and I could come in at 8pm that evening. When I got there, he had another guy come in to tell me that I didn't qualify for the $460 a month payment but I coud qualify for a $505 payment. Really???? Hmmmm, wonder how I qualified for $450 with Buick? I told them to forget it, that I'd go with Buick and walked out. A few minutes later, Blaine called to say the next day, they could call to try to get better payments thru GMAC/Ally. My question to him was, "Well, if that was an option, then why not tell me when I was there?" I have financed the last SEVERAL cars thru GMAC/Ally with no problems, no late payments - the last car I had, had payment of $445." So, I went with Buick and I'm so glad I did. I love my Buick Regal and it came fully loaded (except navigation). Fairborn Buick/GMC rocks. They went WAY overboard to keep me as a customer and I so appreciate all they did to make me happy. NO WAY will I ever buy another car from Jeff Schmitt anything. My last car was from Jeff Schmitt Chevrolet and their service department stunk. I should've known Jeff Schmitt Cadillac wouldn't be any better. I miss Roberts Cadillac!!!

escheer21821

Aug 12, 2011

I was very pleased with my experience at Jeff Schmitt Cadillac. Everyone I encountered there was friendly and helpful. Chris Boehmer was especially helpful and I appreciate him taking the time to work with me and get me to the deal I wanted on my new used car. As a first time customer at a car dealership, it was a very rewarding experience. I would definitely recommend this dealership and plan to continue my business with them in the future.

cotyhamilton77

Aug 9, 2011

Well let me start off with some info im 17 gonna be a senior in high school worked since i was 15 and have 4000 dollars to spend and i was looking to buy a second car.so i seen a nice car with low miles and i called to get the information about it and they wanted 4995 which is good i wanted to pay cash and like i said i had 4000 dollars cash, so it was close to my price range so i asked for there hours and they told me from 7am to 7pm , so i drive 45 minutes away to go to this dealership at 8 am and wouldn't you know there's nobody there. So i call again (while waiting at the dealership) and ask why there closed and they tell me "well our sales department opens at 9am but we get here at 7 am to take calls and do the auto body" OK so that fine and all, maybe it was just a little misunderstanding. so i wait until 9am by this time the doors are unlocked, so i go in and wouldn't you know it, nobody! so finally at 9:30 i see someone who works for the company and i ask him "where is all the sales people" and he replies " um i think there in a meeting they usually have one at 9 am" ok so ive gotten false info twice now but this isnt the worst. i finally get to talk to a sales rep about the car. i drive it its nice but hasn't been detailed yet, out of alignment, has bad brakes, the leather interior is ruff, its a 98 and its 1000 above kelly. ok so we go in his little office and i ask him "OK whats your bottom dollar?" i tell him ill do 4000 out the door tax and title included he says "wow ok that will be really hard but let me see" so he gets up and comes back and says "well all i can do is 4995 and you pay tax and title" (this means he has done nothing for me, because that's what they was asking.) so i get up and say well man that's just too much so he says "well ok let me go check again", so he gets up leaves and finally comes back to say "well he wont come off at all" and really we should be asking 5995". so by this point im mad i had wasted 5 hours of my dad and for what??? ALL I REALLY WANTED WAS FOR THEM TO TAKE 4500 CASH OUT THE DOOR, but no they cant even take 500 dollars off. name another big name dealership that is so tight for money they feel that they cant even take 500 dollars off. i mean they sell 60 and 70 thousand dollar cadillacs and there that hard up for 500 dollars?

10Caddy

Jun 30, 2011

From the time I walked in the door, I felt comfortable with Larry. I was able to be very candid and up front as I let Larry know my expectations. He was very knowledgable and went out of his way to ensure I was treated like a valued customer. I had been to 3 different dealerships prior and did not feel comfortable with the sales associate and immediately walked away. Customer service begins with the sales associate and ends with the senior leadership. Even after I bought the car and drove it off the lot, I returned to only get the same respect and service as before. I have been to dealerships that could care less about you once off the lot, but the entire group at Jeff Schmitt understands how to treat their customers. I was very impressed and have already recommended Jeff Schmitt and Larry Buehrer to friends and colleagues. Im going to sound like a commercial, but the Jeff Schmitt experience is not a slogan, it really is true representation of this dealership. Kudos Jeff Schmitt!

nanmcmahan

May 26, 2011

The salesman was exceptionally patient with all of my questions and helped me find just the car to fit my needs. The dealership definitely caters to its customers and works diligently to to make each sales transaction go smoothly. I would definitely recommend this dealership to anyone looking for a new or previously-owned car. They treat you right!

Greenedl

May 4, 2011

The salesman was excellent, very professional. He was able to assist me by showing the different styles, models, and makes of cars. I never felt pressure to purchase at anytime, even after the initial deal fell through due to circumstances beyond my control, however after I handled some personal business we where able to finalize the deal. I would like to thank Mr. Buehrer for assisting me with my purchase.

Bill Hymore

May 2, 2011

We purchased a pre-owned Trail Blazer late on Saturday knowing there were a couple of minor issues. I was told by the salesperson to bring the vehicle back in to the service shop on Monday to have the issue checked out and although they had to keep the vehicle overnight to have time to receive the needed part they gave me a loaner to use for that evening. I have been very satisfied with the outstanding treatment we received during the purchase and service both and would recommend doing business with Jeff Schmitt Cadillac to anyone looking to buy a new or used vehicle.

missy_1979

May 17, 2010

I am a person with a low credit score. Rick was very helpful and he helped me achieve a used car for a very reasonable price. I would recommend Rick or Jeff Schmitt to anyone who is searching for a great car, great customer service, and for someone who is concerned with helping someone get a great car at a great price. Thanks to everyone at Jeff Schmitt espically Rick.. Thank you, Melissa

TheRacer57

Sep 1, 2009

This dealership is by far the best Cadillic dealership in the area to deal with.The sales staff treated my wife and I like gold. Other Cadillic dealers in the area treated us like we were just wasting thier time.We got what we wanted at a good price and had fun at the beavercreek location.Other Cadillic dealerships keep their cars locked up and oh forget about taking one out for a test drive with out a sales person with you at all times even in the parking lot. But not the case at Jeff Schmitt Cadillic in Bravercreek... ALL of their cars are unlocked so you can jump right in and check them out. As for the test drive well it went like this...Heres the key go take it out, stop get something to drink od eat talk about it see you when you get back.. all on a hand shake and trust... So if they trust the buyer like that alot needs to be said about trusting them and we do trust them as they trusted us. We bought a 2005 Escalade Ext and just love it.