Used Cars for Sale at Jeff Schmitt Chevrolet North in Fairborn, OH

Ashlee Aldridge

Oct 31, 2016

Regarding Jeff Schmitt Chevrolet North, Fairborn OH: This dealership is amazing! Catherine McMillian, Sales Rep, along with the Sales Mgmt Team, went above and beyond to make sure the 2017 Chevy Cruze LT I purchased was perfect and affordable for me. The car is beyond my expectations! Cat was amazing; she assisted, gave me suggestions and advice, but was in no way pushy what-so-ever. The sale was absolutely painless, so quick and professional. I felt like family by the end of the whole process! I would recommend Jeff Schmitt Chevrolet North (Cat in sales in particular) to anyone who is looking for a new or used vehicle.

Jteshbaugh

Oct 30, 2016

My salesperson, Lisa Horton, did a phenomenal job with assisting me in getting my new Colorado. Jeff Schmitt north didn't have the truck I was interested and she was able to get the truck I was interested in from another location to that location, ,closer to my house, in only a few hours. It was a great experience. I would absolutely recommend Lisa.

STARLIFTER13

Oct 21, 2016

I recently purchased a new Chevy Silverado from Jeff Schmitt Auto Group in Fairborn Ohio. Ive been dealing with this dealership for 13 years now and never had a problem that couldnt be resolved or an unpleasant sales experience. Lisa Horton was my salesman on this occasion and even though being very new to Jeff Schmitt, she was a genuine pleasure to work with. Lisa will definitely be my personal salesman in the years to come. Additionally, the Service Department and Body Shop is top-notch and the folks are very friendly and go over any maintenance issues so there are no surprises. This is why Jeff Schmitt Auto Group in Fairborn Ohio continues to get my business.

Pat

Oct 16, 2016

Cat was excellent to work with. She explained everything well and was always responsive to questions. We special ordered our truck because of the extra features we wanted. Cat kept us informed from the time we placed the order to when it arrived at rhe dealership several weeks later. We were very pleased with the entire process.

Pat

Oct 14, 2016

Cat did an outstanding job of explaining the process and procedure. Always upfront and personable. Far better than previous experiences with other dealerships over the years. Walked away feeling that the customer was #1 and it showed.

Brandye T

Oct 1, 2016

Ms. Cat McMillianGot us the deal ! Told her what I wanted and she delivered!Brian who signed all the paperwork and went over it with us was amazing as well, explained everything thoroughly and timely!Thanks everyone :)

Chevylady1

Oct 1, 2016

I worked with Catherine McMillin and she made my buying experience very enjoyable.

Imc

Oct 1, 2016

Great customer service, knowledgeable associates that are really there to help you get the best deal and the best car. I went in looking for a used vehicle but was informed of a better deal on a new vehicle that I love

Rhonda Hershey

Oct 1, 2016

Catherine McMillan was wonderful at getting me a new car. She does her job very well.

Sheila Whited

Sep 30, 2016

Catherine is amazing! She is proficient, professional and really cares about her customer and their satisfaction!! This is my 4th purchase with Catherine. I will always buy from her and recommend her to anyone I know that is in the market for a car!

Sydney

Sep 30, 2016

Cat is by far the best car salesperson I have ever come across. She's so personable and does her best to work with your situation and give you the best possible outcomes. She makes the impossible possible. I have never come across someone so invested in ensuring complete customer satisfaction. She is not scripted & she does not try to force anything on you to get a sale. Her number 1 motive is making sure that you leave with the best car possible that meets both your needs and your budget.

Rhonda Hershey

Sep 30, 2016

Cat was great to work with. she is excellent at her job. She made me feel special. And very attentive to details. I will be telling people about her.

Sheila

Sep 30, 2016

Catherine is amazing! She is proficient, professional and really cares about her customer and their satisfaction!! This is my 4th purchase with Catherine. I will always buy from her and recommend her to anyone I know that is in the market for a car!

Tahoe

Sep 30, 2016

I actually had been to another dealer before I came to Jeff Schmitt. The experience at Jeff's was like no other. Polite and courtesy. Catherine McMillian was my sells rep. She was honest and straight to the point. "No secrets" We closed deal that night. 3 weeks later and I am still satisfied with deal. S. Taylor

anatali01

Sep 27, 2016

Catherine McMillian was a wonderful help in getting me back on the road after a recent wreck, and total loss. She and her team worked with the banks to get me into a car I love, a 2017 Cruze, and I'm very satisfied with the service and the obvious competence and experience of this dealership.

anatali01

Sep 27, 2016

Catherine McMillian was a wonderful help in getting me back on the road after a recent wreck, and total loss. She and her team worked with the banks to get me into a car I love, a 2017 Cruze, and I'm very satisfied with the service and the obvious competence and experience of this dealership.

Fernando

Sep 25, 2016

Everything was pleasant and the staff was super helpful. Definitely coming here in the future.

powerup

Sep 25, 2016

Found my dream car, service was amazing and attention to detail was unparalleled. In the future I will hit up the "Sales (new)" Department. Excellent

jay513

Sep 13, 2016

Very honest and made my experience very personable. Great dealership!

jay513

Sep 13, 2016

Being my first time at a dealership i have to say the Sales rep did an amazing job. The Rep. (DaZell Henderson) took his time to make sure i was getting what i wanted out of a car a car at an affordable price. Though i didn't get a car that day i would definitely recommend this dealership.

Linda..............Chevy girl......

Sep 7, 2016

My Jeff Schmitt Rep, Lucas was very accommodating and was very helpful in the buying process of my car. He went over the entire vehicle with me and answered all questions that I had. He also followed up with an email and a phone call. I am very pleased with not only the purchase of my Cruze, but also with the follow through with Lucas. His customer service is outstanding!

MiataLuver

Sep 3, 2016

This was my second transaction with Cat. I love how she doesn't waste time and gets to the bottom line quickly and always gets you the best deal possible. My last car was amazing and the new one is too. Thanks!

MiataLuver

Sep 3, 2016

This was my second transaction with Cat. I love how she doesn't waste time and gets to the bottom line quickly and always gets you the best deal possible. My last car was amazing and the new one is too. Thanks!

Marcus jones

Sep 2, 2016

Awesome business and great people to work with. Excellent customer service and employees they work with you very nice.

Marcus A Jones

Sep 2, 2016

I gave a top rating because they are awesome. I recommend everyone go but a vehicle from Jeff schidmt...treated there customers with respect and cared for them in a whole respective way!

EJCann

Sep 1, 2016

I'd recommend them to anyone. They work with you in any situation. My roommate and I both a car from them due to they way they work and what we needed.

Shannon Gill

Sep 1, 2016

I could not be happier with my experience at Jeff Schmitt!! Cat was awesome, she was so helpful and very thorough. The process was quick and pleasant! John in the finance department was helpful with all the paperwork!

caddy29

Aug 31, 2016

Catherine McMillian was great to work with in determining our needs and wants in a vehicle. She is very knowledgeable and explained information clearly and thoroughly. We purchased a new vehicle and are very happy with it. We are completely satisfied. We will definitely recommend her and this dealership.

Gerald j Miller

Aug 31, 2016

Very down to earth, seem to put himself in my shoes. Really worked on my wants and especially my needs. Gerald MILLER

Shannon Gil

Aug 31, 2016

Cat McMillan was so helpful in the purchase process! I would recommend her and Jeff Schmitt over going anywhere else! You will not find more dedicated people to meet your specific needs in a vehicle!

new car, caddy29

Aug 31, 2016

Catherine McMillian was great to work with in determining our needs and wants in a vehicle. We are completely satisfied. We will definitely recommend her.

Samantha

Aug 31, 2016

My first experience with this dealership was when I first bought my car. The manager, Jesse Tenney, was very helpful and made sure he got me a good reliable car for an affordable price. Since then I have had my car serviced at this location and have worked with Abby Shoemaker every time. She has always been courteous and friendly. She's also willing to listen to any problems or concerns I'm having with my car and provide any insight. She doesn't make me feel like any question I ask is dumb or ridiculous. I would highly recommend this dealership. I've been to the Miamisburg location out of convenience and received terrible service.

Tracey Thomas

Aug 30, 2016

Everything was excellent I appreciate all the help that I got unfortunately I didn't car maybe next time

Jim Adams

Aug 22, 2016

I bought a 2014 Terrain from Shawn LeVan at Jeff Schmitt North this weekend. It was a no hassle sale and Shawn was great and very professional .

Pauline

Aug 19, 2016

Catherine McMillian, did an excellent job working with me and explaining everything to me. She truly is very Customer Conscience. I am recommending Cat 100%.

Don Pierce

Aug 15, 2016

Everyone that stepped up to assist and sell me the truck I wanted from Erick, Kenneth, CJ, Cat and John were great in working together and taking my needs and desires into consideration and found a way to put me in the truck I wanted. Kudos to all and thanks.

RICHARD OLIVER

Aug 1, 2016

Great car leasing experience. All the things I was looking for in a car were there. My sales person Cat McMillian explained everything that I needed to know. She was very knowledgeable about the Cruze and its accessories.

Brian

Jul 31, 2016

i had a great experience shopping with jeff schmitt north, I had cat as my saleswoman and she was fantastic went through every feature on the Cruze we leased and left no questions unanswered. if youre thinking of shopping with jeff schmitt north make sure you ask for Cat shes one of the best

kent helber

Jul 31, 2016

The buying process was made very easy and satisfying by my sales consultant, DaZell Henderson, and various other support technicians and administrative personnel. The process was painful and easy. All of my questions were satisfactorily answered. Several issues outstanding are being actively pursued and will be completed shortly with the help of the sales staff. All of the personnel I dealt with were extremely professional, courteous and mission oriented.

Adeskins

Jul 31, 2016

Had a great experience working with Dazell Henderson, he worked for a week to get me the car I wanted in the payment I requested.

brian818

Jul 31, 2016

i had a great experience shopping with jeff schmitt north, I had cat as my saleswoman and she was fantastic went through every feature on the Cruze we leased and left no questions unanswered. if youre thinking of shopping with jeff schmitt north make sure you ask for Cat shes one of the best

DRLOVE2245

Jul 31, 2016

My experience on looking for a car at Jeff Schmitt was great. Cat McMillian was my sales representative, and she was very delightful person who treated me fairly and respectfully in regards to buying a car. She presented me with all details and accessories a 2016 Cruze had to offer. If you're looking for a car, she represents the dealership very well and I recommend her very highly if into car buying or leasing.

kent helber

Jul 31, 2016

My sales consultant, Mr. DaZell Henderson, was professional and ultimately responsible for my purchase of a used SUV from Jeff Schmitt Auto Group. He was tentative, extremely knowlegeable in answering my many questions about the vehicle I wanted to buy and the purchasing process, went to bat for me in the negotiation process and ensured that the vehicle was serviced and prepared for me as I was promised. There are several outstanding issues on the appearance and missing accessories that he is working on to resolve to my satisfaction. He went to bat for me in making sure I had made a satisfactory purchase and was completely happy with the vehicle. He is a buyer's delight.

JermaineCruz2017

Jul 28, 2016

Cat gave me hope when I had none I was stuck in a 2013 ford focus & 2007 silverado financing and she helped me out of the silverado..well not yet but we will see my Co applicant needs to agree. But the car will be in my name and if she makes it happen I'll probably hug her...who knows? Lmao

Mrs.S.

Jul 27, 2016

The people at Jeff Schmitt Chevy North went out of their way to make buying our used car as easy as possible. Their web site is well designed and easy to use and our query was answered quickly.(Thanks, Amber!) We didn't know the area and walked into the new car building, but the rep. there (Cat) called over to the rep. we needed and started the paperwork for us on our trade-in and test drive. Dazell took us to see the car we were interested in. He was friendly, courteous and knowledgeable; giving us the time to look over the car, and working with us to get the price we needed. Debi made the paperwork a snap, and their mechanic checked out a small concern we had. We appreciate the time and effort the folks at Jeff Schmitt took with us: on a very hot day, they made buying our car a breeze!

hiscarnow

Jul 27, 2016

The people at Jeff Schmitt Chevy North went out of their way to make buying our used car as easy as possible. Their web site is well designed and easy to use and our query was answered quickly.(Thanks, Amber!) We didn't know the area and walked into the new car building, but the rep. there (Cat) called over to the rep. we needed and started the paperwork for us on our trade-in and test drive. Dazell took us to see the car we were interested in. He was friendly, courteous and knowledgeable; giving us the time to look over the car, and working with us to get the price we needed. Debi made the paperwork a snap, and their mechanic checked out a small concern we had. We appreciate the time and effort the folks at Jeff Schmitt took with us: on a very hot day, they made buying our car a breeze!

Fresh Start

Jun 29, 2016

My salesman Tyler Williams was AMAZING!!! I came to the dealership as a new divorcee without credit. He never made me feel bad about my situation. Just when I had given up hope that I would have the car I wanted, I received a message from Tyler that they found a company that would give me a chance. I can't thank him enough for all of the help he gave me. I'm in love with my 2016 Trax and he made it possible.

Carolyn Noe

May 27, 2016

I retired from the Consumer Care Department so I know what great Consumer Care is to be like. I truly can not say enough wonderful things about Cat Millian and Shawn LeVan. Their honest and helpful ways were far beyond great. The tried to help me with all discounts that were possible, saving my husband and I money. Jeff Schmitt is blessed to have such awesome, caring folks working for him.

Sprat22

May 25, 2016

My name is emiko saxon jeff schmitt Chevrolet north is a first rate dealership with a excellent sales staff that is very knowledgeable and helpful. No pressure sales staff. My sales person was Noverria Faulkner i would highly recommend him to my family and friends. Thank you Jeff schmitt for all of your help in the purchase of my new car.

JamesK

May 24, 2016

This is the third vehicle we have leased from Jeff Schmitt in Fairborn, and we highly recommend their service and selection of vehicles. Zach, Cat, and Brian were all great to deal with, helping us through all of the paperwork and making sure we got a vehicle that we love. We will definitely be back!

Sprat22

May 24, 2016

My name is emiko saxon the jeff schmitt Chevrolet dealership north is first rate. There staff was helpful and knowledgeable. There was no pressure and walked me thru every step of the buying process. Noverria Faulkner was my sales person , and i would highly recommend him to my friends and family. Thanks jeff schmitt for all of your help with my new car purchase.

cth01

May 21, 2016

My husband and I were in to pick up a truck part, I like the Malibu and one on the showroom floor caught my eye. Catherine greeted us right away. She showed us where we needed to go for parts and was very helpful when we inquired about the Malibu and the Silverado truck. Catherine was very knowledgeable and answered our questions and followed up with an email. Appreciate all your help.

Penny.Valentine

May 16, 2016

This is the third family vehicle my fiance and I have purchased through Jeff Schmitt, specifically dealing with Catherine McMillian. She is a wonderful person and a great representative for the company! She had a great sense of what I was looking for and was able to direct me to my wonder 2016 Chevrolet Malibu. She even knew my line of work and was able to find me a vehicle with remote start for those cold winters! I would /will refer her a 1000 times over! Thank you!

KATHY SMITH

May 16, 2016

Our experience here at Jeff Schmitt Chevrolet North was by far the best car buying experience we have had so far. We would definitely use them again and recommend others to buy there.

Penny.Valentine

May 16, 2016

This is the third family vehicle my fiance and I have purchased through Jeff Schmitt, specifically dealing with Catherine McMillian. She is a wonderful person and a great representative for the company! She had a great sense of what I was looking for and was able to direct me to my wonder 2016 Chevrolet Malibu. She even knew my line of work and was able to find me a vehicle with remote start for those cold winters! I would refer her a 1000 times over!Thank you!

Jazzi

Apr 16, 2016

This Avalanche is a keeper for me. I tend to keep trucks I like for a long time and I am counting on the service team at Jeff Schmidt to keep it in good order. Every visit I have made so far has been very positive. Staff is pleasant. Service is done in a timely manner. I would recommend the dealership to friends.

Kmul

Apr 4, 2016

this is our second vehicle we have bought from Jeff Schmitt and both times working with Catherine McMillian which is always a pleasure to work with her. She is very nice goes out of her way to make the deal happen for you

Cory

Mar 29, 2016

Very satisfied very knowledgeable and helpful with what would be the best decision on helping rebuild my credit

Cornfed1988

Mar 28, 2016

Was able to purchase a really nice base model Camaro and after taking it home . Desided that I would like to have the trim higher that I was looking at . With I questions ask . With in the 72 hour window returned the base and walked away with the car I really wanted instead of settling . Will recommend 1,000 times over best sales women ever

George

Mar 23, 2016

I picked up my new truck on Tuesday, 22nd. Kat was ready for me when I got there. She had seen that my truck was cleaned, tested and ready to go. She helped me in every step of purchasing including the paper work. Jeff Schmitt is one lucky company to have such a person as Catherine to go the extra mile for the customer.

William T Allen

Mar 18, 2016

Catherine McMillian at Jeff Schmitt Mazda was a pleasure to do business with. I stopped in on 3/16/2016 to look at cars. It was around 6pm when she introduced herself to me and my fiance. We talked about what kind of vehicle I was looking for and she chose a few from the large selection that Jeff Schmitt has. Needless to say, I fell in love with the car I chose. We sat there very late that night...10pm! And not once did we feel like she was just trying to make a sale or get us out the door quick. If you're looking for a new or used vehicle, you can't go wrong with choosing her. Stop into any of the Jeff Schmitt dealers and ask for Catherine McMillian. You'll be glad you did. Thank you Catherine William Allen

BonnieJennifer

Mar 17, 2016

Cat was excellent, she explained everything I needed to know and made sure I understood everything and made sure my our expierience was a good one, she even helped me with a low blood sugar episode. I am coming back soon to buy a Malibu. I will only let Cat take care of my business. Everyone was friendly.

Link

Mar 15, 2016

We felt like we had a good experience with Schmitt Chevy North. We bought a car from their certified used department, and felt like we were treated with respect. They were friendly and helpful. Sometimes when we were working with them, their computer network was working slower than we all would have liked, but who doesn't deal with slow networks at times? DaZell Henderson helped us with the purchase and Debi worked with us on financing and both were friendly and easy to deal with. I have no doubt that if we had walked away without purchasing that we still would have been treated with respect. Good transaction.

link

Mar 15, 2016

We felt like we had a good experience with Schmitt Chevy North. We bought a car from their certified used department, and felt like we were treated with respect. They were friendly and helpful. Sometimes when we were working with them, their computer network was working slower than we all would have liked, but who doesn't deal with slow networks at times? DaZell Henderson helped us with the purchase and Debi worked with us on financing and both were friendly and easy to deal with. I have no doubt that if we had walked away without purchasing that we still would have been treated with respect. Good transaction.

Chaz2878

Mar 11, 2016

This will be our 3rd vehicle from Jeff Schmitt and it was for our daughter's 18th birthday. It is our second vehicle we purchased from Cat. We had such a great experience purchasing my Mazda on our Anniversary that we knew Cat would make our daughters big birthday just as special and no hassel. As long as Cat is working there then Jeff Schmitt will have our business.

bob1682

Mar 8, 2016

Catherine was great treated us like a friend and listened to what we wanted. She talked to my wife who is the one getting the car and explained all things she wanted to know.

Sapphiremo0n

Feb 21, 2016

This is my third vehicle from Jeff Schmitt (North). Catherine "Cat" McMillian was great. She made the trade in so much easier than expected. She was friendly, caring and very knowledgeable and worked with me to get the vehicle that I wanted. Thanks Cat!!

Sapphiremo0n

Feb 21, 2016

This is my third vehicle from Jeff Schmitt (North). Catherine "Cat" McMillian was great. She made the trade in so much easier than expected. She was friendly, caring and very knowledgeable and worked with me to get the vehicle that I wanted.Thanks Cat!!

MamawM.

Feb 20, 2016

This is the third car I have bought with Jeff Schmitt Chevrolet North. They will bend over backwards in order to help you. They have great deals too! Catherine "Cat" McMillian is the consultant I worked with and she is fantastic. I've told everyone that they need to go there the next time they are looking to buy or lease. The service department is experienced and knowledgeable. They will get you in and out in great time.

MamawM.

Feb 20, 2016

This is the third car I have bought with Jeff Schmitt Chevrolet North. They will bend over backwards in order to help you. They have great deals too! Catherine "Cat" McMillian is the consultant I worked with and she is fantastic. I've told everyone that they need to go there the next time they are looking to buy or lease.

Vose Family

Feb 12, 2016

My husband and I had a heck of a time getting approved at a decent interest rate until we came to Jeff Schmitt in Fairborn. We loved Cat who was beyond considerate and you could tell she really enjoyed her job and making people feel great about the car buying experience. I also was able to sit down and fill out paper work with I do believe his name was John and he was very inviting and always had a drawer full of suckers for my daughter. We all know how hard car shopping can be with little ones and this was an experience that I could do over again. Thank you so much to the entire team at Jeff Schmitt.

Ethanolj

Jan 31, 2016

Great experience with Catherine and the entire sales team and process getting me out of my lease early as well as into a great vehicle with amazing incentives!

Kimberly Buhrman

Jan 30, 2016

I recently bought a new Chevy Camaro from Jeff Schmitt Auto in Fairborn and had an excellent experience. This was the second car I bought through Jeff Schmitt and I would highly recommend them. Catherine McMillian is great and she always goes above and beyond for her customers ...If your looking to buy a car she's the one to go to always going the extra mile to make sure you are conpletely satisfied.

ChevyGirl

Jan 29, 2016

Cat McMillian was very knowledgeable and offered prompt, honest and courteous service!!

Chickadee1897

Jan 29, 2016

I recently bought my 2015 Camaro from these guys and they were great. Catherine McMillian is awesome. She really goes out of her way to make your car buying experience A+.... This was my second car purchase from her and Jeff Schmitt. If you looking to buy these guys are the best.... Thanks all for putting me in the car of my dreams.

mtanyhill7640

Jan 29, 2016

Cat McMillan was wonderful to work with. She was friendly,caring and very knowledgeable. She worked hard to find a vehicle for me despite my financial situation. She called after I purchased my car to make sure I was satisfied and happy with my new car. She was so easy to work with. I will definitely recommend her to others.

trissity

Jan 27, 2016

Came in looking for a specific vehicle, DaZell worked to make sure we were financed and able to drive off the lot. Had an overall great experience.

Bill Baxter

Jan 21, 2016

We recently purchased a new Impala with the able assistance of Catherine McMillian and John Clarke. They were most helpful with our decision to buy. They are two of the most friendly and courteous people that I have ever encountered. Their work is very professional and complete. We left their offices very satisfied and are enjoying our new ride. I have always gotten good service from your dealers and service department. Thanks Bill B.

jac12317

Jan 4, 2016

Came into Jeff Schmitt to buy a car and my salesperson (Catherine McMillian) made the experience alot easier than expected, she is not pushy but very knowledgable , I really enjoyed working with her. I would recommend her to anyone.Thank you Cat

DNAWUD

Dec 28, 2015

Cat is very friendly and courteous! Great person to do business with!!

Amy

Dec 28, 2015

Cat knows how to sell cars without being pushy and in your face! What a pleasure! She is friendly and goes the extra mile for her customers.

Daniel 4530

Dec 28, 2015

Catherine McMillen is the best sales person ever ! She is knowledgable and explained all car function very clearly . You should give her a raise . Car was ready and clean when I picked it up .

Ambrosia

Dec 21, 2015

Cat M. was awesome today. Was able to find the car I wanted in my price range with nothing down. She was very accommodating and professional during the process.

truckguy

Dec 19, 2015

recently purchased a Silverado from Jeff Schmitt in Fairborn OhioCatherine McMillian was very helpful as I test drove and considered several modelsbefore settling on the 2015 Silverado,Catherine was very patient and wanted me to take my timeto ensure i got what truck i wanted.I would definitely refer friends or family to her Dave W

Thomas W. Linn

Dec 4, 2015

A wonderful place to do business. .Catherine is a wonderful sales person she knows what she is selling and very interested in customers services..

Dufner123

Dec 2, 2015

Jeff Schmitt is definitely the place to go to buy a new vehicle. Chris Vonweller was our salesman and he was really great to do business with. He helped us to get the best deal on our new car. He was so kind and helpful which made our first time brand new car buying experience a good one. Will definitely go back if we are ever in the market for another vehicle.

bokay19

Dec 1, 2015

Cat has been the greatest salesperson I've ever dealt with in purchasing a vehicle. I highly recommend her. She is very friendly, gets the job done, and works her hardest to get you the best deal.

Brian

Dec 1, 2015

Just want to thank Catherine McMillian for her assistance recently. She is very knowledgeable and very responsive to our needs. Keep up the great work!

Joe Baker

Nov 30, 2015

Great dealership as are other Jeff Schmitt locations. I am a repeat customer and will check them first the next time I buy a car.

PollyG

Nov 30, 2015

We test drove a Mazda 6 some months back with Cat MacMillian, but decided to wait for a few months to commit. She was very helpful and patient, and kept in touch with us over the months with upcoming specials. When the time was right for us, we emailed her with what we wanted, and she was able to find the car, and set up an appointment that was convenient for us. After all the paperwork was done, she took us out to the car and went over all the technology, and synched my phone to the blue tooth. She was very patient and answered all of our questions. We highly recommend you call Cat, she does a great job!!

mscapri15

Nov 30, 2015

Had a great experience with Cat McMillan! She was informative, honest, and personable. Overtook was way easier than I thought it would be, I got exactly what i needed within my price range. The whole team there made me feel at ease. I would definitely recommend them to others!

PollyG

Nov 30, 2015

We test drove a Mazda 6 some months back with Cat MacMillian, but decided to wait for a few months to commit. She was very helpful and patient, and kept in touch with us over the months with upcoming specials. When the time was right for us, we emailed her with what we wanted, and she was able to find the car, and set up an appointment that was convenient for us. After all the paperwork was done, she took us out to the car and went over all the technology, and synched my phone to the blue tooth. She was very patient and answered all of our questions. We highly recommend you call Cat, she does a great job!!

Sweet Lou

Nov 20, 2015

I needed to get my seat warmer fixed in my 2007 Impala. I was told that it would take a few hours to repair. Well to my surprise my car was repair in about an hour. Thanks Jeff Schmitt. I will continue to bring both my cars to Jeff Schmitt for service and repair when necessary.

m. crider

Nov 3, 2015

The sales team was awesome!! They worked so hard to get me in the car I wanted even tho my credit was less than perfect. My sales rep, Cat Mcmillian was so helpful. I strongly recommend going to Jeff Schmitt if you are looking for a new vehicle. Thank you very much!! I love my new vehicle.

John Garrett

Oct 26, 2015

I was very pleased with the service I received at this dealership.DaZell is a pleasure to deal with.

sonic boom

Oct 14, 2015

All I can say is this was the absolute best car experience I had ever had. Shaun delivered on every promise he made me and my partner. He went far and above my expectations. He really knows how to make someone feel special. He will be my car salesman for life. I strongly recommend him to anyone looking for a vehicle. Thanks again we love our new sonic and thanks for finding the perfect car for our budget!!!!!!

USAFCABLEGUY1979

Sep 5, 2015

I visited Jeff Schmitt North to see about buying a new vehicle. They didn't have what I was looking for but said they could get the vehicle from another dealer. I sat down with Mike and told him what I was looking for and he said it would take a few days to locate the vehicle and that he would call me once he found what I was looking for. So yesterday Mike calls and says that they found a few different vehicles and asked if I could come in to look over the spec sheets. I said I would stop by the next day (today) but was unsure on the exact time. Low and behold, I get an email at midnight from Mike stating that I now had an appointment at 1:15 pm the next day. Although I was upset with them for making an appointment without my prior consent, I still showed up, on time. I walk in, ask for Mike, and as it turns out he is busy with some other customers. Fair enough, I was just there to look at spec sheets and pick which vehicle I liked best anyway, didn't much matter who showed me the papers. Anyway, I stood there for 30 minutes waiting to see these spec sheets. As it turns out, or as it appeared, they never looked for the vehicle prior to my arrival. So there I wait, and wait, finally they find a vehicle they think I may like. It was close, but not quite there. So back to the computer they go to search for another vehicle. I asked "JP" the guy I was handed off how long it's going to take. 5 minutes "Tops" he said... He comes back 15 minutes later with another vehicle he found. Unfortunately their price wasnt what I was willing to pay, and due to the fact they wasted my time and lied about finding several vehicles earlier, I thanked them for their time and left. I won't be returning anytime soon. You are free to form your own opinion but to me they just love making the customer wait. Fortunately there are Chevy dealers in almost every town so the search continues.

Service

Sep 1, 2015

Unfortunately due to the poor display of customer service I was unable to receive an other service to offer a rating. The service was very rude and arrogant with me when providing estimates for my repairs. When I simply disagreed with previous information he'd given he was rude and preceding to tell me I was wrong and he was right. I really hate the experience with that particular individual wss so bad because I believe the repair would've been A+...but I left immediately after experiencing he rudiness

Robert Carter ll

Jun 30, 2015

My parents bought their Malibu off of Miranda earlier this month, when they brought me in I was really skeptical on whether they could get me done being self-employed with limited credit. Miranda was awesome, she showed us the car that caught our eye and within a reasonable amount of time and through the great work of her manager Frank they got us in our Mercedes E350 with no problems!! I am skeptical no more, Miranda is absolutely awesome and a blast to work with!! I will be back again and definitely send everyone I know her and Frank's way!!

Carter Family

Jun 29, 2015

Our family needed a second vehicle. My husband & Granddaughter handled all the shopping as my mobility is limited, they were greeted by Miranda who was great from start to finish. We love our Certified Pre Owned Chevy Malibu. Miranda & her manager Frank went above and beyond along with Mrs. Debi in finance to accommodate our families circumstances, and for that I will be back to see them for our next vehicle purchase. Thank you so much for making the car buying so easy!

Janet

Jun 29, 2015

I have never had such fun purchasing a car as I had with Miranda! She was so sweet from the time she greeted me clear through the follow she has done. Shopping for a car to please me & my mother of 96 is a chore, but she conquered it! But the car within our budget, showed me all the neat little gadgets inside and even programmed our favorite stations on the radio! Me or mom couldn't be any happier with the Sonic. Love her to pieces and will definitely recommend anyone to go see her and Miss Debi who made my paperwork such a breeze..love, love, love it!!

Liz & Roger Murphy

Jun 29, 2015

I found the van we wanted online, upon talking to Miranda she gave us all of the information me and my husband needed to make an informed decision, I then set up an appointment to drive the van and start the buying process, which she made SO easy! She fit appointments, finance etc into our hectic schedules, even got us scheduled into service & finance, Debi in finance was also really sweet and got us a great deal through a bank we previously used, we cant wait to take our Nissan Quest to Myrtle Beach :) Thanks again Miranda- You're the Best!!!

Steph & Kyle Leisure

Jun 29, 2015

We spoke with Miranda in Used Cars, knowing our situation was a difficult one she ensured us the process would be quick & easy! She explained all of our options, showed us our options and got us on our way to rebuilding our credit. I was thrilled to know her & Frank got our family into a 2013 Impala, certified pre-owned car that will be perfect for our family. We are beyond thankful and will be back to see Miranda again! Thanks So Much!

Digital Vinyl 1963

May 10, 2015

I purchased a 2015 Chevrolet Impala. In all honesty, I've never had a shopping experience quite like this one. And I mean this in a positive way. The staff was friendly and courteous. I felt very much at ease. Everything was explained in detail in a way that I could understand. That left me with few questions to ask and a great appreciation for the knowledge of the sales staff. I've purchased several cars in the past, but this purchase was easily the best experience I've had. Keep up the great work.

pjzielin

Apr 18, 2015

We were from put of state, traveling home fr a vacation, when our truck started giving us problems. We called our mechanic in Wisconsin and he advised us to go to a GM dealership for service. Jeff Elliott and staff took excellent care of us and got us on the road quickly. We didn't even have an appointment! Not only that, they served us lunch at their brat fry before we headed home! Kudos to the professional and caring service we received! Thank you!

doggpound fan 4 life

Mar 30, 2015

I was in on 3/28 getting my oil change and tires rotated and was approached outside while I was smoking by a young man named Sean Staley. He greeted me and asked if I needed any help with anything, I told I was getting service and he asked if he could get me a beverage. I said no however I asked he could show me how configure one of my radio setting. He took me to the showroom floor and demonstrated on the black equinox they had on the floor. This is why I do business here they go the extra mile. He took time to help me out knowing I wasn't purchasing anything. Ill be back and he will be my salesman. I hope management tells him great job

Jill O

Mar 30, 2015

What a good experience in buying a new auto. I was treated like part of a family. Everyone was so kind in making sure we were comfortable and even fed us lunch. Our salesman Shaun Staley was the best. He helped me figure what type of auto would be best for what I wanted and could afford. I ended up buying a Chevy Trax. Shaun helped me learn all the new things that came on my car and said I could call him anytime if I had any questions. Everyone at Jeff Schmitt Auto was very kind and helpful and I would like to thank them all for making my car buying experience such a joy.

Harleyman

Mar 28, 2015

Had a great shopping experience, Shaun was Brian were easy to work with and did not pressure us into buying things we didn't want. Will be back to get car #3

AJ

Feb 21, 2015

As always, the service department took care of everything and it didn't take as long as they estimated. I am EXTREMELY pleased with the service I have received from Jeff Schmitt North from purchasing two vehicles to anything they have handled for me.

laune

Dec 21, 2014

I called Eric and explained to him how horrible I was treated at Voss Chevrolet. Eric listened to my needs and found us the perfect car. The car far surpassed the one at Voss. The price was very fare and we were treated like VIP. JP helped with the final details. He was very kind and very proffesional. I would highly recommend Jeff Schmitt Chevrolet. As a woman, I felt very comfortable and did not feel they treated me any different then a man.

Dan S.

Dec 18, 2014

I recently purchased my Corvette Stingray from Jeff Schmitt in Fairborn. Although I have been a customer of Jeff Schmitt, Fairborn for many years, both in auto purchase and maintenance, thiis was the first corvette I purchased from this dealer. Nick Hartwig made the whole process informative and painless. He covered all my options and identified any/all discounts available to me. Nick kept me informed as to progress of my 'vette build/assembly, shipping and delivery. Upon delivery he patiently explained the nuances of the Stingray. I was truly impressed by Nick's professionalism and care.

Doug Wetzel

Dec 16, 2014

Nick Hartwig sold me my 2014 Silverado, he made the buying experience easy....my wife and I felt that he was honest and sincere; he was concerned more about our satisfaction of purchasing the vehicle than he was in just making a sale. We never once felt pressured into buying the vehicle and Nick only informed us as to the specifics of the vehicle and let the truck do all the selling.....his salesmanship and knowledge of the vehicle was excellent....from the specifications of the truck to the available options to financing available. Great Job Nick

EddS

Dec 10, 2014

Love my new Camaro, a few real minor problems came up and Jeff's guys and gals jumped in and worked it all out quickly. many thanks to J.P. and Abby for making the experience a great one.

EddS

Nov 8, 2014

The best experience I have ever had in purchasing a new vehicle. J.P. and the entire staff made the experience outstanding.

Dave

Nov 4, 2014

Called with a problem at about 1PM, had an appointment within minutes. The service department went the extra mile to get our part, and checked with the warranty folks to ensure we would not be charged for ANYTHING!

Rad Tech Girl

Oct 29, 2014

My dealer Nick Hartwig was very informative and did a great job. He worked with me and got me a great deal on a Cruze. He is a great asset to the company and I will definitely be doing business with him in the future. Everyone at the dealership was very nice and it was a very pleasant experience. They have a great team! Thank you!

DOYLE

Oct 22, 2014

SERVED BY A VERY KNOWLEDGEABLE AND FRIENDLY SALESMAN, BLAINE, WHO TREATED US WITH RESPECT. THE FINANCE GUY WAS VERY FRIENDLY AND INFORMATIVE ALSO. I HAVE BOUGHT SEVERAL AUTOMOBILES FROM THE DEALERSHIP OVER THE YEARS AND I HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE. VERY GOOD DEALERSHIP AND PEOPLE.

Alma

Sep 9, 2014

I ran over some road debris and an object stuck in my tire. I came in with no appointment and had to get to work. They took care of it very fast and was very efficient. I can't say enough about Jeff Schmitt from sales to service. All my experience with you have been wonderful. You definitely know how to take care of your customers!

bball

Aug 22, 2014

Everyone there made us feel like a valuable customer. Ten days after we purchased the vehicle while out we had a flat. We used OnStar who got Chev. for us. They came to our location with in thirty minutes & put the spare on. The next morning we called the service department who got us in when we needed to be there & fixed the tire while we had lunch. The service department treated us very well also.

Almamatt

Aug 1, 2014

Shaun did everything in his power to find the exact truck my husband and I were looking for. He certainly succeeded! We are very happy with the service and the product. I don't think we'll ever use another dealership again.

JenMommy

Jun 18, 2014

Very Disrespectful and disgraceful tactics. They attempted to take advantage of me and rip me off after 3 1/2 hours of waiting. Never again will I go here.

Caroline

Jun 16, 2014

I bought my car from here a few years ago and had an AMAZING experience ! Since then I have referred several people here who did actually purchase cars from them. A few days now I came with someone else and got a very unprofessional gentlemen. Using profanity, ignoring me, and at a few different times talking over me or telling me basically to mind my business. I am EXTREMELY disappointed! Every other time I've received excellent customer service and when I bought my car from Ian it was really the best service I've had anywhere.

Mjbadd

Jun 16, 2014

I bought my car from here a few years ago and had an AMAZING experience ! Since then I have referred several people here who did actually purchase cars from them. A few days now I came with someone else and got a very unprofessional gentlemen. Using profanity, ignoring me, and at a few different times talking over me or telling me basically to mind my business. I am EXTREMELY disappointed! Every other time I've received excellent customer service and when I bought my car from Ian it was really the best service I've had anywhere.

Greg & Norma H.

Jun 6, 2014

Luckily Chuck was able to get us worked in quickly when our service engine light came on. He stated he would try in every way to have our car checked out and repaired quickly. Well, Chuck had us in and out in 6 hours! Thank you!

Tom & Sharon B.

May 26, 2014

Purchasing our new car was one of the most pleasant care buying experiences my wife and I have had. Tim B., Eric L. and Jeff N. were very personable and made us feel very comfortable with every aspect of our visit to the dealership. They went above and beyond our expectations and we want to let them know how appreciative we are for all the time they spent with us and especially for working so hard so we could have the car we wanted. The car is awesome!!! Thanks again.

Lynette

May 24, 2014

Worked with Andrew, Dennis and Kelley, all were very nice, helpful, patient and friendly! Would definitely return to this dealership in the future!

Larry

May 8, 2014

We were looking for a used car, we had an idea of the car we wanted. There was not one on the lot, or in their inventory. Our salesman, Tony Blair worked hard to locate one. In the mean time, he talked with us, accessed our needs, and suggested we take a look at another car that was on the lot. We took a test drive, realized the car was a perfect fit for us, and our situation. Had it not been for Tony we would not have even thought to look at the car as an option. Tony was very knowledgeable, he made us feel confident, and comfortable about our decision. The entire process was comfortable, and efficient. We will defiantly shop here again in the future. THANK YOU, TONY. Larry, and Pam

William Korber

May 7, 2014

Purchased a used Sonoma approximately 3 months ago. Took vehicle to a mechanic for starting problem.New wiring to starter was not hooked up correctly. Easy fix.The big problem was the transmission was filled with sawdust.I realize I bought this vehicle with no warranty.Either this was never checked before putting up For Sale,or was done at the dealership.Either way, be careful what you buy ther.

Brian Aveyard

May 4, 2014

Austin and the sales team at Jeff Schmitt where fantastic and worked very hard to please me and the company I work for in buying my replacement co car, the only word I can use to describe my overall experience is 'WOW"

Jordan Greve

May 1, 2014

Austin Pressly is a fantastic sales consultant. He really took the time to get to know what my needs were in a vehicle. He ended up selling me a 2013 Malibu at an amazing price. I am very pleased with the service I received and with the car that I now own.

rterrell66

Apr 5, 2014

I was very pleased with this dealer ship. Nick Hartwig was my salesman and he did everything right to earn my business. I had shopped 3 other dealers and Jeff Schmitt beat them all hands down.

mr. disappointed

Apr 2, 2014

Everything was great about our purchase until we realized that the salesman had made a mistake and misinformed us that the vehicle had blue tooth. The most bothersome part was switching phone contracts because we thought our phones were the issue. I really wish they would have corrected their mistake as this was the second purchase we made from them and the first went really well. We are not going to purchase another car from them.

Lynn

Mar 24, 2014

I had been shopping for a car for a couple months. I had talking to salesmen and frequenting car lots almost every weekend. I ran into some good and bad sales men. Some talked down to me because I did not want to finance and another that tried to sneak $2000 extra on to the end of the deal, hoping I wouldnt notice. After months of this I was very skeptical that there were good honest salesmen and reputable dealerships. That is until I called and talked to the internet sales department at your dealership. I initially approached the conversation a little standoffish just waiting to be talked to the same way I had been for months but what I received was the exact opposite. After I got off the phone I felt very good and comfortable with the person I had talked to. Even though the dealership is an hour from my house I told my husband I still wanted to go see the SUV I called about. I told him this place is different. It just felt different and it was, from the minute I walked in the door until the time I pulled off the lot, the experience was very different than any I had with other car dealerships or salesmen. I felt very comfortable. No one talked down to me or talked to me like I was doing the wrong thing with wanting to pay almost all cash for my SUV. Everything was explained and the salesman went over everything in detail. Nothing changed when I did my loan paperwork and title paperwork. The numbers stayed the same and everything was once again explained very carefully to us. When I declined the extended protection plan I was not made to feel like I was a bad person. The importance of it was expressed but not to the point where I felt bad I just felt that they wanted me to understand the coverage and were looking out for me and my family. I still declined and that was ok. So far the follow up communication has been wonderful. I feel that I can contact Kelly Grody for anything and she would do everything she can to help me. I am very confident that if I recommended a friend or family member, and I defiantly will, to your dealership they would have the same experience I did. Thank you for everything and most of all thank you for making me feel comfortable and confident in my purchase.

Carol

Mar 16, 2014

I had not bought a car in 18 years! My last one was a '96 Chevy Blazer that I was very happy with. So I decided to get an Equinox which is about the same thing except with a whole lot more improvements! It's great! I love it! That you Tim & Jeff Schmitt Auto Group.

TinaT

Mar 14, 2014

Been to this dealership before and I will continue to do business here!! The staff is very helpful and willing to get us the best deal possible. Our sales rep Shaun Staley is the greatest!!

jmiller57143

Mar 2, 2014

This experience started out very unpleasant due to the Columbus dealership however once assigned to Shaun Staley, it became a lot more pleasant. Shaun understood our concerns and displayed patience with very inquisitive consumers. I would definitely recommend Shaun.

toniaward

Feb 25, 2014

The people at Jeff Schmitt Chevy North were amazing. The car that I was interested in was at another one of their locations, but they made sure it was at their dealership when I came to look at it. The car was exactly as described, and there was no hard sell. The staff at this dealership truly made my car buying experience wonderful, and their service writer was wonderful about answering questions regarding the service center. I would recommend them to anyone.

Stephen23x3

Feb 24, 2014

Very friendly and accomadating. Not as quick on following up as I would like but over all great people.

Mogabby

Feb 23, 2014

I leased a 2014 Chevy Equinox and this was my first time leasing/buying a car. I worked with Austin Pressly and had a wonderful experience with him. He answered all of my questions and was very friendly. He also was considerate of my budget and needs and I did not feel pressured. I was given a tour of the vehicle, a test-drive, and all options were laid out for me. When I went back to finalize the paperwork with Scott, I was more than pleased with how simple and quick this process was. Scott was also very helpful and willing to answer any of my questions. Overall, I had a wonderful experience and would recommend this dealership as well as those I worked with. I am very pleased with my new Equinox!

vett zoom zoom

Feb 21, 2014

came in to look at the new stingray and was impressed with the salesman knowledge of torque cubic inches and hp. i went to langs and white allen and they didn't know anything about the car. As soon as the z51 is off restraint i will be contacting Mr. Staley

robert myers

Feb 20, 2014

had a great experince with salesman shaun staley help us in everyway possable to get the car we wanted everyone should go see him

Jay and Teresa

Feb 5, 2014

We bought our car 5 months ago. About 2 wks ago the traction control started acting up. Then last week on Saturday night ( it was -20 out side) while coming home from the movies with my daughters the traction control came on again but this time, the car completely lost power and died on me right in the middle of the street. I was able to get off the road and called my son to come pick us up. I was too scared to drive after that considering the weather. The following day I took a chance and called to talk to someone regarding my warranty. Luckily Kelly G was there, she was able to go over everything with me (she was the one who did our financing) and even helped me arrange towing. Our car was towed to the service dept at Jeff Schmitts and Kelly emailed the service dept to let them know what was going on. On Monday , Tom from service called me. He was able to determine the problem, repaired it and then found something else wrong. The part was ordered and was supposed to be in the next day. As Old Man Winter was playing with us, the part did not arrive. Tom called me again and had already had a rental ready for me. It took a few days for the complete repairs but the service was second to none. We could not be happier with our experience from buying to the service repairs. Thank you Jeff Scmitt's, keep up the good work!!

Mr. Horne

Jan 23, 2014

My most recent experience in buying a used vehicle was fast, easy, and smooth. My sales person was Andrew Boesenberg and he was kind caring and tended for my needs and wants. I didnt have the best credit but they still got me into a vehicle i loved and could afford! Ill definitely be going back.

T A Long

Jan 21, 2014

Brought in 2014 Cruze for the first oil change and tire rotation. Very easy people to work with, friendly, and thoughtful. Ten times better than Jeff Wyler.

Happy camper

Jan 18, 2014

I was referred to Kelley Grody by a friend of mine because of her excellent customer service and boy was I not disappointed!! She not only got me approved with no cosigner, but she sat down and explained the whole process and the options very slowly so I could understand. Then even after the dealership had already closed, she showed me the whole car and we called onstar together. Such a great experience, I will not only go back, but I will tell everyone that I know about Jeff Schmidt for sure!!

Mazdavroomvroom

Jan 3, 2014

I recently went in to Jeff Schmitt to purchase my very first new car. I went in alone and to be honest I was nervous to begin the car buying process. Tim was very knowledgeable about all of his inventory and helped me get in to my dream car (color and all! :) ) at an amazing price. Everybody I encountered in the showroom was very pleasant and helpful. I will absolutely be back to Jeff Schmitt when the time comes to buy my next vehicle and I look forward to doing business with Tim again.

Lesly

Oct 27, 2013

Tim, John, Scott, and Ian were all great to work with. Special Thank You to the young lady at receptionist desk, my son was hungry and she got him some lunch. PBJ, gummy worms, chips, and a pop-keep the kids happy-means mom is happy. Fourth car purchase from Jeff Schmidt-always up front and honest!!!!!

Luv2Cruze

Oct 14, 2013

I went in about my existing lease on thursday and was in my new 2014 Cruze by saturday! I worked with Ian Hanks for my new car and when they tell you he's their best, he really is! Ian worked out the details on trading my wounderful 2011 Chevy Cruze for the amazing new 2014 Chevy Cruze. Ian communicated with me every step of the way and worked with me to get the best deal that that included the everything I wanted in my new cruze and more and still stayed within my budget. After telling Ian what I wanted, Eric the sales manager located it on friday and it was ready to go saturday morning when I got there. Ian and Eric were very fair with their offers and made the negotiations plesant and quick and after the paperwork was signed a couple hours later, I was on my way in my brand new Cruze! A better team you won't find anywhere!!!

Tracy

Oct 2, 2013

I purchased a chevy cruze and it is a beautiful car. The sales person (Ian Hanks) took his time and explained the financing, deals, and how to work the fancy instruments inside the car. He returned all my calls and was very informative about selling the car to me. I am glad I purchased a chevy cruze.

tater

Oct 1, 2013

I had made my mind up to buy a GMC, but salesman Tim Barker showed me a new Chevy they had on the lot. He answered all my questions and we were able to make a deal I was very happy with. I would definitely buy through Tim again & will refer my friends to him.

Unhappy

Oct 1, 2013

This has been the worst car buying experience I've ever had. From the call when I left asking for down payment over the phone because he "forgot" to the check engine light coming on the day I bought the car, it not starting and being towed after one week, to visiting the service center about 7-10 times in less than 30 days, then having to come sign the paperwork for the title and registration bc that paper was lost. So I was driving a car for two weeks that wasn't even registered to me. I understand it was used however I feel I was sold a car with multiple unaddressed issues. All that decided to show their face within the day-month of buying it. I'm not exactly sure what qualifies a "lemon" however I may need to find out. Again. Worst car buying experience. Ever. Thank you.

New Impala Owners

Sep 29, 2013

We researched and found our car online. We knew what our trade was worth and had a purchase price in mind before we arrived at the dealership. Austin greeted us when we arrived, showed us the car and explained the features, inside and out. He was very friendly and helpful and didn't pressure us to make a purchase. We were able to purchase the vehicle that we wanted for the price that we wanted to pay and we were never steered toward a lower priced vehicle. The sales and finance team stayed with us almost three hours past closing time to make sure that we were well taken care of and completely satisfied. We will definitely recommend Jeff Schmitt to our friends and family.

Cory Hamilton

Sep 28, 2013

I just recently just purchased a new Mazda from Tim Barker and all I can say is WOW. I am very happy with my new car and the great service I recieved from Tim. I will be back in the near future and I will be buying again at Jeff schmitt from Tim Barker

The Gagan's

Sep 21, 2013

Was originally looking at the Ford Escape to buy. We decided to stop in to see the Chevy Equinox LT after comparing the two vehicles online. The salesman, Austin, came out to see if we needed any help and we told him what we were looking for. He started showing us the features of the one we were looking at and then asked if we wanted to take a test drive. We drove the Equinox and found we really liked it better than the Escape. We think the Equinox has more room and cargo space than the Escape. The seats are more comfortable and my daughter had plenty of leg room and space. Austin showed genuine interest in meeting our needs with regards to style, options and financing. They worked to find us the best financing to fit our needs. We are very happy with our new car and the Easy Care plan that is part of the dealership. Our salesman made this buying experience a very relaxing and pleasant experience.

Bill Stewart , Welder , sheetmetal mechanic, woodw

Sep 3, 2013

You all should be very happy to have Kelly as your finance rep. She is awesome. I 've never been treated as well at any other dealer. Jeff Schmidt rocks. And largely in part to a very well rounded courteous staff. Thanks so much for the great experience buying my 2013 Silverado.

Happy MamaT

Aug 27, 2013

Buying a new vehicle can be nerve wracking but this was a fun and easy experience for us. Everyone in this dealership is knowledgeable and personable, especially Tim, so it was very pleasant to deal with them.

Les Pomerville

Aug 9, 2013

I know that their has been quite a few NEGATIVE remarks concerning this auto group. especially about the writings in the Daily News, and especially about the "Etch Guard Protection"...which has been called "worthless window theft protection" I personally talked to Jeff Vangorder, who is the Sales Manger. I told him about the Etch Guard, which I did not want, anyway, and he asked me if I would come in and talk to him personally about this. I came in, and he had already had a check prepared for me in a FULL refund, even though it has been 13 months since I purchased my car. Jeff is a honest person, and you could not ask for more from him!

momasteph

Aug 6, 2013

I enjoyed my visit and was treated very very well they were all supper nice to me and was able to get the car I really wanted and the price that I wanted. Love these guys and Thank You. Love my new car. I will recomend Jeff Schmitt to all of my

dmwoods2109

Jul 8, 2013

My Experience: Byran Edwards (Jeff Schmitt Cadillac): Was very professional and went above and beyond ..in my opinion the call of duty for sale and leasing consultant. In the past my experience at dealerships were.....pass by all cars you like and end up with ones you DON"T like or want to pay for. With Bryan ..he made me feel as if I had a choice in the matter and my money no matter how much I had mattered. If all sales consultants could be like Bryan..the world would definitely be a better place in which to do business in.Ian Hanks (Jeff Schmitt Chevy North):Was very knowledgeable about things during our new vehicle purchase. He was pleasant to talk to and did an excellent job to make purchasing our new truck a unique experience. I would definitely make my next purchase there and refer others as well.

wexner17

Jun 30, 2013

When I originally went into the dealership, I did not have a specific idea of what vehicle I wanted. Austin was the Sales Associate that worked with me and not only was he incredibly welcoming and friendly, but he helped me figure out what kind of car would best suit me. He went through all the details and benefits of the various makes and models and why each would be a good choice for me. He put in a lot of effort to make sure that I made the best informed decision possible. I had the help of a real professional!

Shellfish71

Jun 19, 2013

I was referred to Jeff Schmitt by a very good friend of mine. They said to see Eric Lower. I spoke with both Eric and Tim Barker and they began to research my options on buying a car. At first I was looking at a used vehicle, but after running numbers and factoring in rebates and such it was actually a better deal to buy new. Alan Prather was extremely helpful in working with me to find the best payment and options to fit my needs. I was very impressed with all the help I received.

Michelle Barrer

Jun 14, 2013

I called Jeff Schmitt to see if they could fix my son's car that same day. We live an hour away and my son attends Wright State, so it was not possible for me to help my son being so far away.Chuck in the service department not only fit him in but took special care to make sure my son and his car were well taken care of. I really appreciate it!THANKS...M Barrer

Greg Lawson

Jun 11, 2013

Austin, Terry and Jeff were GREAT. Helped us obtain a GREAT ride. Made it easy. These are the people to deal with.

Military Veteran

May 22, 2013

05/21/2013 just purchased a silverado LTZ today. Called salesman Ian Hanks who sold me 2 other vehicles previously. Ian Hanks works your purchase for the customers complete satisfaction. Twice I have purchased a new vehicle, and Ian Hanks came in the next day, on his day off to make sure every detail was completed in the purchase process. I'm a military veteran, you can't go wrong asking Ian Hanks to help you with your purchase.

Mrs. Sartor

May 20, 2013

After purchasing my very first convertible, I found a problem with the vehicle. The staff at Jeff Schmitt were so nice and allowed me to bring the car to their service department to have it fixed. Now, That's great service considering I bought the vehicle "As Is". They really care about their customers!!! I will definitely buy more vehicles from them as well as refer everyone I know to Jeff Schmitt's lots.

Regular folk

May 7, 2013

What a great deal we got mike crosbie is a wonderful salesman as well as the rest of the staff we met while there. We were completely comfortable with mike and he worked hard to get us the best deal possible. Teir deal beat everyone else's . We would come back again. We drove over 100 miles to get our dream vehicle and it was worth it. Thanks mike and staff your all great!

cujophy

May 1, 2013

Recently bought our car from here. Salesman was great, no problems. Finance was horrible. Had to wait 2 hours to get in to sign paperwork and there was no other people ahead of us. By this time it was closing time, we were tired and had not had dinner. Finance guy was up from Middletown. He told us that our Kia factory warranty did not apply to second owners, which our first car from them in July we were told it was, so I was upset. To smooth things over they "upgraded" us and gave us freebies in regards to their environmental package, dent repair etc. After we got home, found out that he charged us for all of the "freebies" and added them into the financing. My fault for not pulling out the calculator and adding everything up, but I was tired and by that time grumpy. Furious we called the next day and refused to take delivery of the vehicle until paperwork was right. They agreed to fix paperwork and told us they would have it ready when we got there that night, as we told them we were not waiting again. They wanted to charge us for the environment package since it was already put on, but decided to "give" us that one. Paperwork was not ready, had to wait another hour, then when paperwork was completed found out we were charged too much for title so that was fixed. Then they were not going to give us the extra year on the "extras" that we were suppose to get. Title was suppose to be just in my name but ended up being in both my wife and my name and we didn't know this until we got the memorandum title to get license, had to have wife there too then. Was suppose to get paint ordered and sent to house for "us" to fix some nics in the paint. Still have not received it. Called and spoke the the assistant of the guy you see on TV to complain about the dishonesty of the finance man and was told he would be calling me back that day....never heard from him. We did receive a call from the regular finance lady that they were now giving us the extra year warranty like we were promised. Never ever again!!

wwg1949

May 1, 2013

This review is given because we were completely satisfied with Jeff Schmitt Chevrolet, Fairborn OHWe had compete Satisfactory with the over all experience.We hope to continue leasing with this dealership.The sales consultant (Shaun Staley) was professional and very knowledgeable.

Steve

Apr 30, 2013

Tony Blair handled my deal great and Kelley Grody handled the paper work quick!

bthomas18

Apr 16, 2013

I would like to commend Dennis and Kelly for their great experience that they provided to me and my daughter. We purchased a 2010 Equinox with fantastic options and low miles for a great price. On top of that it was so easy to make arrangements to see and drive the vehicle. The entire process online and in person was very easy. My daughter and I were very pleased with our sales represenative Dennis and were additionally pleased that we got to be his first sale and cut his tie at the completion of the process. Dennis accompanied us on the test ride and provided excellent explanations on vehicle options and the customer care packages available to us. Kelly was a fantasitic person to work with, she had my daughter and me in stitches as were were going through the finacing portion of the purchase, worth it to buy another vehicle just to speak with her.When we picked up our vehicle it looked as nice as a brand new car, exterior clean, interior clean, wheels and tires clean! They even provided a little car car package (car wash, wax and tire protectant). The additonal post sale services are great additions to the value of the vehicle.The Jeff Schimdt group definetly deserves the great rating that I am giving them. We will absolutely come back!Great job!!!

Eric

Apr 3, 2013

Walked in with my business partner in order to replace a fleet vehicle. Bob Meyer worked with us, and we were impressed with how easy it was to work with him. He got the trade in value we were hoping for, and within half an hour, we had the vehicle we wanted at a good price...Chevy Silverado 2011.

rgriffith35

Apr 1, 2013

I was greeted as soon as i walked in the door by Amber. She was available whenever i wanted to test drive a vehicle. Amber was very friendly and professional.

Kelly Murphy

Mar 26, 2013

My experience with Pete Mustard..Was more then I expected. He was very kind and walked me through everything step by step..,Evan let me keep the Yukon XL over night. I know he did it because he new I would bye it which he was right..The best part he did not pressure me into anything..He let me pretty much make my own decision..Thanks Pete for being very kind. I would say to anyone looking for a new or used car stop in check out Jeff SchMitt Auto Group on Morse Road and ask for Pete tell him Kelly sent you...Thanks again Pete and good luck with the new baby girl on the way..PS I LOVE YOU YUKON XL. Will never drive a car again.

happycamper1983

Mar 22, 2013

Jeff Schmidt has the best prices around on a certified used Chevy Silverado. Sales staff was very friendly and easy to work with. It was a very smooth transaction. I wouldn't hesitate to be a repeat customer or send someone their way for a new/used vehicle.

vmasters81

Mar 13, 2013

I came to Jeff Schmitt to find a reliable car because my car had broken down. I am a full time student, have a disabled child, and am very active in my school and community. Having a reliable car is a must for me! I do not have the best credit and I was astonished when I was told that I could be approved for a 2003 Jaguar with only 107,000 miles on it. For obvious reasons, I-like many others would, jumped at the opportunity to have such a nice vehicle. I ignored all of the voices in my head telling me that something was not right with this picture. The day that I picked up my car, I was told that the small leak in one of the tires had been fixed. I drove it home and turned right back around because it was already almost flat. They did order a new wheel as it was bent. That I was happy about. What I was not happy about was that before they could even get the wheel in (I was driving on a spare), my car broke down. I called the dealership and after sitting in the cold for three hours, they finally sent a tow truck. Myself and four other witnesses watched the tow driver hook up my "new" car and haul it to Jeff Schmitt. (I was also told that the dealership only had three loaner cars and they were out so it was my problem to find a car while it was being fixed.) When I went to pick up my car, I was told that they could not "duplicate the issue and there was nothing wrong with the vehicle." Also, my headlight was busted out. Let me take a few steps back and tell you that Joe had already informed me that,"they can back out of the loan at any time" while I was making a complaint. Upon speaking to the General Manager, Jeff, I was told that the headlight was not their responsibility because I cannot prove that they busted it out or that it happened on their property. He told me that he could order me a headlight and I would only have to pay their price to fix it!!!! He also told me that as far as a loaner car is concerned, they can only loan me a used car for two days ( I guess I have to walk if it takes more than two days to fix my car)! This has been the WORST buying experience of my life!!! I would have been better off to fix the engine in my old car. I have had better service from "mom and pop" car lots for sure! They did not even take the time to clean and detail the car for me! I have no idea how Jeff Schmitt is such a big business if this is how they treat their customers. Completely disgusted! Utterly disappointed!

Mercedes

Mar 12, 2013

The location is under construction but I did not mind. I can't wait to see what the remodeled showroom will look like when complete. I have heard others complain but you just have to be understanding. The employees were very apologetic about it though, but there's no reason to be. I LOVED my overall service with the company. My salesman was Ian Hanks, you can clearly see how passionate he is about his job, and it shows greatly. I was happy that he did not show me cars I was not interested in. Other dealerships would not listen to what I want and just show me something just to get more money out of me, but Ian was perfect! I like the fact that everyone at this location listens to your needs and wants. The sales manager Brian also listened and made sure I received what I wanted to pay and in negotiations. OMG you just have to LOVE the Finance Manager Angela Greil! I requested a certain interest rate and she made sure she got it for me! With all the customers in front of me in line it was great to know that she was actively working for everyone at once. I was thrilled to know after my day at the dealer that she already had everything I wanted set up and all I had to do was sign! This company has definitely captured my heart and sold me my perfect car! Everything I wanted and needed is what I got, I couldn't have asked for a better service and process. THANK YOU Ian Hanks Brian Mulkey Angela Greil

Therese

Mar 11, 2013

Sales persons Brad Stacy and Ian Hanks were great! Angela in the finance department did a great job answering our questions and making the finance process run smooth!

Aaron

Mar 2, 2013

I recently purchased a 2013 Chevy Cruze, and the experience was excellent. My sales rep, Ian Hanks, was extremely helpful, polite, and friendly. Ian was quite knowledgeable, and was able to help me find what I was looking for quickly and easily. Even the financial process was about as painless as possible. I would definitely recommend this dealership.

royandheather

Mar 2, 2013

We bought a new sports car in 2011 (the wife's dream car) from Brian who is now the manager. We went back last summer to look at another sports car (the husband's dream car) and Josh was very patient with us. After a long time and lots of effort on Brian and Josh's part we determined that we just could not afford it at that time. We recently realized we needed a new SUV and began working with Josh again since our treatment at their store had been so good. During this time my father in law had gone there to buy his wife a car also. Our schedule never matched up with Josh's schedule and we could not meet up. The day we were actually able to go to the dealership happened to be the weekend that Josh was out of town. We were helped by a very nice young man by the name of Shawn. He went out of his way to drive us back and forth in the freezing cold until we found the right one for us. They stayed open late so we could drive home in our new SUV. It took quite a while to get everything completed and Shawn made sure he kept us informed of everything that was going on the whole time. He even offered our daughter his girl scout cookies. We will certainly be back there for our next purchase and especially when it is time to buy hubby's new fancy ride.

Happy New Malibu Owner

Mar 1, 2013

My son had purchased a vehicle from Jeff Schmidt previously - so my husband & I thought we would take his advice and visit the dealership when we decided to look for a newer car. We visited Jeff Schmidt Chevy North dealership on 2/23. From the very beginning - our Sales Person Brad Stacy was extremely helpful. Brad listened to what we were interested in purchasing and offered many options within the range of our budget. We didn't feel pressured into purchasing a vehicle - but felt as if we were dealing with someone who wanted what was best for us. Brad was an extreme joy to work with and I would highly reccommend him to anyone wanting to purchase a new or used vehicle. Dave Zelik worked to secure our loan for our 2012 Chevy Malibu. Dave gave us a tremendous deal on our trade-in and went above and beyond to get us into the car we really wanted. Thank you so much Dave! Kelly Grady was such a joy to work with! Kelly made signing the paperwork actually fun and painless. Even though it was after closing hours by the time everything was completed - being a Chevy Malibu owner herself - Kelly took us out and gave us some great tips in operating our vehicle. She is a true asset to the Jeff Schmidt Auto Group! Overall my husband and I couldn't have been treated any better or given a better deal than what we experienced with Jeff Schmidt Chevrolet! If you need a new or used car - definitely take the time to stop by and visit the dealership and the people listed above. You won't be disappointed!

Rudy

Mar 1, 2013

Thanks Ian Hanks and the entire staff. I was very satisfied with my experience.

kdaniels00

Feb 28, 2013

My son had purchased a vehicle from Jeff Schmidt previously - so my husband & I thought we would take his advice and visit the dealership when we decided to look for a newer car.We visited Jeff Schmidt Chevy North dealership on 2/23. From the very beginning - our Sales Person Brad Stacy was extremely helpful. Brad listened to what we were interested in purchasing and offered many options within the range of our budget. We didn't feel pressured into purchasing a vehicle - but felt as if we were dealing with someone who wanted what was best for us. Brad was an extreme joy to work with and I would highly reccommend him to anyone wanting to purchase a new or used vehicle. Dave Zelik worked to secure our loan for our 2012 Chevy Malibu. Dave gave us a tremendous deal on our trade-in and went above and beyond to get us into the car we really wanted. Thank you so much Dave!Kelly Grady was such a joy to work with! Kelly made signing the paperwork actually fun and painless. Even though it was after closing hours by the time everything was completed - being a Chevy Malibu owner herself - Kelly took us out and gave us some great tips in operating our vehicle. She is a true asset to the Jeff Schmidt Auto Group!Overall my husband and I couldn't have been treated any better or given a better deal than what we experienced with Jeff Schmidt Chevrolet! If you need a new or used car - definitely take the time to stop by and visit the dealership and the people listed above. You won't be disappointed!

murdylou

Feb 28, 2013

Our overall experience with Jeff Schmitt Auto Group in Fairborn was wonderful. After 5 to 6 phone calls between my husband, Rick and Jeff, we made a trip to Fairborn to see a truck. We left there at about 10:30 at night, with a new truck. Somehow, I knew that would happen! Thank you guys for all you did for us. Now I'm looking at new vehicle for myself, lol. Rick and Mary Crews

vickieladkins

Feb 27, 2013

I wan't to trade a used car that I had bought years ago in an upside down loan for something new and within my budget. Shaun helped me out on each step and then with the finance department, they were able to help me out. I was expecting to be turned down; however, they worked every angle that was within my desires and got me into a new Chevy Impala that met my every need with monthly payments that will still allow me to save money. Shaun and the finance people are great and will help you get into not just a vehicle, but one that you want for payments you can afford.

dmaxon

Feb 18, 2013

We looked at a truck on Saturday...truck would not start,jumped it said it was because of weather! Called Saturday night told them we would take it...Amber said to come back tomorrow (Sunday) at 430..we get there only to find truck still on lot not cleaned....spoke to Kelly and she said it would be cleaned and ready but when she spoke to someone they told her it would not start again,so after paper work signed we could not take truck home...they called us Monday and said it was ready,so yet again another trip ..picked up DIRTY truck,Donald forgot his snap shot and license plates on car so called Amber,she said she would have them pulled and ready...Kelly called Thursday to say some paperwork was not signed..so again another trip there on Saturday to sign the rest and pick up the left behind things...well they cant find the snapshot nor license plates! Now the insurance is gonna go up because its unplugged and someone has to pay for the camera!! Window on truck cracked and said it would be fixed or replaced..guy came to house and filled it but didnt like how it filled!! The running to the dealership was way more then should have been and the misplacing of personal things is crazy or was the call to Amber neglected when she told us she would get it out of car.The only thing nice out of this was the ladies we spoke with (Amber and Kelly) they were great! But the dirty truck and no calls returned is nuts,and will be turned in to someone higher,if the call was neglected then be honest and tell us the car was sold with the snapshot in it dont tell us on Saturday morning you will call us and here it is Monday and no call!!

michaelpatt

Feb 18, 2013

I had been auto shopping all weekend and decided to go to Jeff Schmitt.The team that worked with me were straight forward and honest in helping me to buy the vehicle i selected.I am very happy i chose them to buy my vehicle and will not hesitate to go back.Thank you Doug Lutz job well done.

Jen and Tony

Feb 7, 2013

I bought a 2010 Chevy Impala. From the moment we stepped in the office till the sale was complete service was great!!! We had some issues finding a bank to loan us the money for the purchase, but Kelly and the staff worked diligently to not only find us a deal we could live with but also was willing to cosign for us if she had to. Kelly in Finance worked Very hard for us. and Yes my next car purchase highly likely will be with Jeff Schmitt Chevrolet. thank you Every one on Staff for the great experience. the vehicle is so roomy, drives smooth, and makes me want one for Another Satisfied Owner of a 2010 Chevrolet Anthony, Jennifer Coppola and Family

Usedcar

Feb 6, 2013

My only issues are one week after my purchase the fan blower motor started making noise at all speeds. I had to replace. The drive belt was making a noise that could not be stopped by any method. I had to replace. Total cost of repair since purchase (18 Jan 13)$137.00.

David33165

Jan 31, 2013

I went into the used car dealership in fairborn and was interested in a 2011 chevy silverado truck took it for a test drive and came back very interested.So I asked the salesman whats the best deal he can do. So he started to take down some of my information asked if I had a trade I said yes year make model then he asked how much I owed on my truck I responded that I didnt want to divulge that information and wanted to see how much I could get on trade first.He stood up and said goodby I asked are you serious he said goodby again and started to walk outside and took the tag off the truck.By now I'm getting pissed so I said I've never been treated so rude and threw his business card at him as I was walking out the door.I'm not sure what kind of business Jeff Schmitt is trying to run but if thats the way he treats his customers I would be supprised if he ever sold any cars.The commercials always say were dealing apparantly not!!!! This has to be the worst experience I have ever had and I or any of my friends or family will never vist this car dealership ever again.I'm still shock at this horrible experience

jburk57

Jan 25, 2013

Thanks to Jeff Lail for being so attentive to our finances and needs. We needed to stay in a certain price range and helped us meet that goal. He was patient with us while we drove several different vehicles. Thanks Jeff!

jiimmydean

Jan 25, 2013

I am shopping around for a good deal on a used truck. Jeff was very friendly and helpful in showing me some trucks. I will definitely come back and see Jeff when I am ready to buy.

kstout2

Jan 24, 2013

I was pleased with the customer service. I had a lot of fun picking out what car I wanted. Eric was a huge help. And so was all the other people who worked at the dealership. The car that I purchased was inside of the building, so everyone helped move all the cars.

undrmyskn

Jan 22, 2013

Why wasn't it on the sticker? I found a vehicle that suited my needs, in my price range through an online search. Called ahead to make sure that it was still on the lot as I was making a 61 mile drive. I was satisfied with the process until final checkout when the EXTRA CHARGES appeared. There was an ADD ON for environmental clearcoat, and each glass surface etched with some sort of serial number. They said the etching was a theft deterrent and would likely qualify me for and insurance break. No such luck! My insurance company(one of the big three) never heard of it. Caveat emptor. Car salesmen always uphold their reputation don't they?

Zach Carver

Jan 21, 2013

From the time I walked in every one from my sales professional TIM BARKER to the janitor were so unbelievably friendly and welcoming. What can sometimes be a frustrating and unnerving process was put to rest when Tim was away assisting another customer his friend and colleague, IAN HANKS came over and was very gracious and assisting to my wife and I. Overall this was an awesome car buying experience and I truly feel like I gained new friends, thank you TIM, IAN, and the rest of your awesome staff.P.S. Kriss Kross makes you wanna'.... :)

jroyer13

Jan 16, 2013

Jeff Schmitt Chevrolet North is a great dealership to work with. The business is expertly managed by Ken. The sales person I worked with, Doug Lutz, was very friendly, and understood my needs. He was able to help me find the perfect vehicle for my needs. The finance person I worked with, Angela, was able to help me to get approved, even though my credit wasn't the best. They gave me a great price for my trade in, and Angela was a huge help in getting the finance portion approved. The manager, Ken, and the sales person Doug worked with me even after the deal, to ensure I was happy. They made sure the vehicle I bought had all of the minor details fixed on the vehicle, and they even made sure I had an extra set of keys made. They also paid to get the keyless entry code so that I could use the keyless entry feature on the vehicle. Overall, I was super impressed with the level of customer service I received, even after the sale.

BPrice

Jan 14, 2013

WOW. I was extremely impressed by the visit to Jeff Schmitt N. I did a lot of searching for cars online and found what I was looking for, but wasn't sure what to expect. I was blown away from the service of the staff, especially my sales rep IAN HANKS. He's extremely knowledgeable and dedicated to the needs of the customer. He got me what I was looking for at the price I needed and was a tremendous help with all of my questions or concerns.If you are looking for a great car with a great team of professionals, go to Jeff Schmitt North and request IAN HANKS. This man will treat you right.

Michelle Neel

Jan 13, 2013

I was interested in the Chevy Equinox and I hadn't planned on buying until the spring, however I met Shaun Staley who to me was very patient and cool as a cucumber. He didn't push me into buying anything. I then thought, what is 2 months early. Shaun introduced us to Brian Mulkey and they proceeded to tell me they could get me any ammenities I wanted just let them know. I gave them the price range I was looking for and THEY WERE RIGHT!!!! 4 days later I had my Chevy Equinox 2LT and absoulutly LOVE IT!!! These guys mean what they say and I recommend This dealership whole heartedly! Thanks guys. Looks Like Jeff Schmitt will be getting my business from this day forward.

DAN

Jan 11, 2013

I have now purchased 4 vehicles from this dealership, I am retired military so I expect a certain level of honor and integrity, and a dealership who can dot the "i" and cross the "t".My recent puchase required everyone in the process to put the puzzle together to meet my needs.1st this is my 8th Chevy Silverado, that product speaks for itself as a quality reliable vehicle. From 1992 to 2012 I have never had an engine problem or transmission issue with the silverado.I wanted certain things on the truck, and certain things off the truck, this required IAN HANKS the sales rep to work with JAMIE POWERS AND BRIAN MULKEY the sales managers to juggle the numbers and add or subtract the vehicle package to meet my purchase price.***** IAN HANKS ***** MY SALES REP, EVEN CAME IN ON HIS """"DAY OFF""""" TO FOLLOW AND COMPLETE THE PURCHASE PROCESS.Next Angela who handled the actual paperwork to get me out the door and on the road, was very competent and the process flowed in minimal time.The parts I wanted installed were ordered and recieved the next day for installation, my maintenance technician STEVE, did a thorough job of inspecting every item to ensure it was positoned right and securely in place. The maintenance supervisor also did a walk around after the installation. Then another customer service check by Tom in maintenance who kept me informed as to the progress of the installation.If you want a chevrolet, Jeff Schmitt North Fairborn, wouldn't be a waste of your time. ASK FOR "IAN HANKS" HE WAS MY SALES REP.

Cmccowens

Jan 10, 2013

Kind, caring professional. Down to earth and no pressure experience. I would definitely recommend Jeff Schmidt auto group to family and friends. Tony was great to work with.

Rae Lynn Massie

Jan 3, 2013

This was our first time to visit Jeff Schmitt Auto Group. We had great service. Our salesman was knowledgeable about the vehicle we wanted to see. Mr. Brodecki took the time to answer our questions. He was courteous and professional.

bbrooks10

Jan 1, 2013

I am a college student and was looking for a car that was dependable, and nice looking on the interior and exterior. I found a 2006 Chevy Impala online that had an internet special going on at the time. Upon entering the dealership, everyone was very friendly and although my application was denied at first, I got out a personal loan from my bank and came back to purchase the car. All of the paperwork went smooth and I was able to get the car of my choice for the internet special price. The salesman Jordan helped a lot with the paperwork and was very caring and understanding when I brought back the car to get something fixed on it. They helped get it fixed right away and was very professional and friendly when it came to the customer service provided.

Derek Langston

Dec 27, 2012

My salesperson was Ian Hanks and was very helpful in my purchase. He was very familiar with the vehicle I purchased. Also I was suprising my wife with this vehicle for Christmas and he went out of his way to ensure that I could suprise her. I highly recomend both Ian and Jeff Scmitt Chevy North if you are planning on making a purchase.

the browns

Dec 16, 2012

we bought from jeff lail and he was very easy to work with and made the buying experience a smooth and non threatening one. we will refer friends to him.kelley in finance was also very pleasant and we enjoyed working with her.

adurst19

Dec 16, 2012

Went to buy a used car at this dealership that was advertised on their website at a certain price. Upon arrival, they were willing to honor the advertised price. The lady that helped with the final sale paperwork, Kelley, was outstanding. However, what they don't tell you is that there is an additional charge added to the cost of the vehicle. These include an $849 Environmental Package and a $249 Etch Package. After noticing this once we were at home, we proceeded to return to the dealership to speak to them about this. Of course, we needed to meet with the sales manager about this issue. He proceeded to explain to us that if he didn't add these items into the price of the vehicle, he wouldn't make enough money, and that this is their "business model." We were only able to get him to refund us half of the Environmental Package. My advice is to look over all the paperwork extremely carefully at this dealership.

Brandon Price

Dec 14, 2012

Our family has purchased more than 6 vehicles from the Jeff Schmitt family in the last several years. Our patronage speaks of the trust we have with them. Ian Hanks was very helpful and was willing to participate in a friendly barter. Ultimately, we both felt like a good deal was reached. Highly recommend this dealership for hassle free purchasing.

Chief-wahoo

Dec 14, 2012

My experience was very good was greeted by Amber who is very friendly and is a great addition to the sales team, I also enjoyed the bargaining process with Ken, Kelly was very helpful and although she is warped into thinking the Reds are the only pro base ball team in Ohio!!!Go Tribe!!Will for sure recommend family and friendsThanksSteve Hart

Chris Shelley

Dec 13, 2012

I had a great experience for the second time at Jeff Scmitt Chevy North. It was a challenge to get my payments where I needed them to be and they kept working at it and were able to. From dealing with Tim Barker when I started the process to Angela to do the final paperwork, it was a very easy process. Everyone was great. Thank you!

Estella

Dec 8, 2012

We went to buy a car.I had my mind set on a certain car

Mucca

Dec 6, 2012

My salesman was Ian Hanks, and he was great!! He was easy to talk to and showed me exactly what I asked for and worked it out for me.Best experience buying a car.

Dually05

Dec 1, 2012

Bought a dually from Alex at the beginning of november. Took awhile to get the deal done after weeks of pestering I finally got the deal I thought would make both of us happy. If I need any future cars I would recommend Jeff Schmitt chevy

ahope09

Nov 29, 2012

Made an appointment to test drive a 2010 Evo with Alex Adair. They had the car waiting for me, ready to go, right when I got to the lot. Overall the experience was great, we just could not agree on a price that worked for both of us. Thanks, and I would recommend this dealer and salesman to anyone.

ReattaCollector

Nov 27, 2012

I am a collector of the classic Reatta, I happen to be driving by the lot with a friend and noticed the Reatta on the lot. I came in to talk about the car, the rep Alex came to my attention, after a couple weeks of haggling and going some thru some pain (paying taxes on document fees) Alex and his manager team came thru with a great price for the condition of the vehicle. Believe or not they actually gave a tank of gas with the car. Overall it was a good experience except for some behind the scene additional fees.

BHCars2012

Nov 27, 2012

I came in on a 3:15 appt. one thing I felt weird was I approached a sales person and they brushed me of to someone else. I was shown one car which I really liked but my credit was not the best to get in that car. I was then shown another car which I could get into base off my credit. I ended up buying it because I need a car. Overall pretty good experience wish I could have chose my car

tabber84

Nov 25, 2012

My husband was looking for a new vehicle and Shaun contacted with some info on cars and asked if he could keep in contact with him. We went to the dealership on black Friday and Shaun was there. He showed us a Summit White Equinox that we fell in love with. He got the keys and told us to get in the car - he had the heater going so we would stay warm while talking about the car. Showed us all the details told us we could call him any time with questions. Since it was late in the day we decided to close the deal the following day. Shaun was there bright and early and ready to go, he had all the paper work ready to go to Angela and she finished the deal. They were both very attentive to us and made feel comfortable and at home. We like Jeff Schmitt Chevy it is convenient and relatively close. We need a GM dealer for our services we don't like going away from the family. We are a retired GM family and we greatly appreciate GM's attentiveness.

teeinohio1990

Nov 25, 2012

Jeff Schmitt is an awesome dealership! Shaun, Harrison, and Angela are so warm and friendly. They worked very hard to get me the deal I needed to get into my 2012 Cruze which I absolutely love!! I will definately go back there when the time comes to buy a new car! Thank you so very much!!

TeeWatkins

Nov 25, 2012

Bought used 07 Nissna Frontier sight unseen (200 miles from dealer)from Jeff Schmitt internet site. Jeff Lail our sales associate made it a positive buying experience.Follow up really makes the difference. That is what Jeff did.From the onset of inquiring long distance answering messages email and/or phone was prompt and accurate upon us arriving to checking the truck out at dealership. Don in credit was very through in walking us thru the purchase process and made excellent presentation of the warranty options that would help us to make the right decision in getting a sound warranty program in place. There was not any question that was dropped during the entire transaction. Every time questions were answered promptly and accurately. We drove from central KY and found that Jeff Lail and support team provided a positve buying experience.The drive was worth it and will do again with the Jeff Schmitt Team making it a positve experience. Wyatt and Evelyn Watkins Bardstown, KY

firemandave

Nov 22, 2012

buying my new truck was a very pleasant experience, no high pressure sales tactics and the price was outstanding! This was my second purchase from Jeff Schmitt and there will undoughtly be more!

lewis1967

Nov 20, 2012

I had purchased a malibu just over a year ago from this dealership thru Andy, I came back in to find Andy was gone. I was greeted by a young man, alex, he was very helpful and time orient. Allen did a great job with all of our paperwork. It took around 5 hours which was a dissappointment, but overall a good experience.

sherireneemoss

Nov 19, 2012

I had a wonderful experience, Ian and Angela were most helpful in helping me to finalize my decision of purchasing a new vehicle. I would definitely recommend Jeff Schmitt to close friends and family. Thank you!

Joseph Bogdanski

Nov 17, 2012

The entire staff was very friendly. The salesmen went out of their way to be sure we found the Avalanche we were looking for. There was no pressure for a sale, & financing was easy. We have bought vehicles from this dealership before, & would recommend them to our family and friends. Great job! Thanks!

Cruzin J

Nov 16, 2012

I came in to look around at the Cruze when i was approached by Tim Barker. He was very nice and understood that I wasn't ready to buy at that moment. When i left however i knew that i was going to buy and buy from Tim. I returned the very next day. He had the car pulled up so i could take a look at it again to make sure I was ready to make my final decision. I have bought a lot of cars and I have never had a salesman treat me as great as Tim.

happy customer

Nov 5, 2012

Alexander Adair was the guy helping me out and he was outstanding and very helpful in the entire process. It was my first time buying so he in no way tried to trick me into getting anything, in fact he explained all options and was great in helping me make decisions. The rest of the staff was awesome and willing to make my buy happen!

Karl B.

Nov 5, 2012

I bought a 2011 Chevy Impala from Ian Hanks (sales consultant). He provided excellent customer service. I got a good amount on my trade, only problem is the original car I was going to buy was sold within hours of me sending a commitment letter and without letting me know there were other potential buyers for the car, this was done but my original sales consultant but Ian took over the responsibility of still providing great customer service even though he had nothing to do with my problem

dawn0226

Nov 5, 2012

I found an Impala online and stopped in the dealership to take a look. The car had been sold earlier in the day but Aaron took my information and said he would let me know if anything came in. Two days later he contacted me about another Impala that was at another Jeff Schmitt dealer. That one didn't work out but I went back to the Fairborn dealership to see what else he had. He was absolutely wonderful!! He was prepared and knew exactly what I was looking for. I don't have the best credit but ended up with a 2012 Impala that I love. He spent a lot of time with me making sure I got the car I wanted at a price I could afford with the financing I needed. I would definitely recommend Aaron and Jeff Schmitt Fairborn to anyone looking for a great deal on a vehicle with exceptional customer service!! Thank you so much, Dawn.

Jeff and Vickir Kirk

Nov 3, 2012

Tim Collins was superb!!!

Jerry Dobmeier

Nov 1, 2012

Tim Barker (Sales representative) went out of his way to handle my deal in a very professional manner throughout the entire sale. The staff is excellent and very professional. My thanks to Steve for Helping me with transportation the day before delivery. I'd recommend this dealership to anyone looking for a new or used car. As a person who grew up around the auto sales profession I find Jeff Schmitt auto group to be a model of excellence.

Donnawhite05

Oct 31, 2012

I bought a 2010 jeep patriot from Alex adair and Allen Prather. Both did a very good job. Good amount for trade, good financing.

Civicgirl2008

Oct 31, 2012

I have been looking for a reliable used car that gets good gas mileage and decided to stop by Jeff Schmitt to see what they had. The salesman that helped me (Alex Adair) was very knowledgable on all the cars and was able to show me a few that fit my needs. Drove off the lot with a great deal on 2008 Honda Civic and could not be happier with the experience. Excellent price and service, thanks Alex.

dbmilby

Oct 31, 2012

We got charged for things that we didnt agree to purchase. According to sales manager these we things that they discussed with salesman but they never happened between ourselves and salesman. The car was motortrend certified, so why do I need to purchase extended warranty. The charged us for 5 years of extended warranty without our knowledge of it untill we went home after being at dealership for 5 hours and looked at paperwork. After purchasing vehicle good luck on getting ahold of anyone if you problems. We had to drive 30 minutes each way on 3 different occossions to get paperwork corrected.

Donnawhite05

Oct 30, 2012

I bought a 2010 jeep patriot , Alex did a good job with the whole process. Allen did a quick job getting me financed. Thanks for turning my 06 liberty into my new patriot!!!

Tom

Oct 28, 2012

The salesman was someone we knew and he got us a very good price on the car. However the sales area was substandard with a bad leak in the ceiling. Also today after having the car for less than 24 hours I noticed a puddle of oil under the car. The oil pan drain bolt gasket was shot, and the car drips oil from the drain plug, so I need to replace that. Seems the dealer should have know the car was leaking oil. Also, the previous owner failed to give up both keys when she traded this one in, and the dealer only had the "secondary" key which will not allow one to get into the trunk! So only after we found this out did the dealership contact the prior owner and obtain the "main" key to the vehicle as well as documentation of major maintenance. They were prepared to sell the car without including the "main" ignition key. How do they do that?? Otherwise the salesman did a great job of getting the price reduced and was very clear about the paperwork.

Amy Litt

Oct 26, 2012

I cruised through Jeff Schmidt Chevy North lot just browsing for a new used car. You guys really really have a lot of different makes, models, and colrs to choose from. The salesman, Jeff, was extremely helpful and not your typical pushy salesman. I really appreciate that he did not do the hard pressure sale I feel that insults my intellegence. We will definitely be back to buy a car from you guys!

Mrs. Fields

Oct 22, 2012

I found myself in the market for a new car, so I went close by my house to Jeff Schmitt to look at prices on a Cruze. I was given all the information I asked for in a timely manner and was very impressed with Tyler (the salesman) and Jamie (the sales manager) on both their knowledge AND their attitude! I wasn't treated poorly because I wasn't ready to buy just then as I had been in the past. I will be buying a car sometime in the next six months, and it will DEFINITELY be from Tyler!

SueCQ

Oct 16, 2012

I had a very pleasant shopping experience with Jeff Lail. I came home with a Hyundai Santa Fe and I love it! Jeff was willing to show as many vehicles as I needed to see, he was kind and courteous and did not pressure me at all even though I kept changing my mind about what I wanted.

Betty posey

Oct 13, 2012

recently purchased a used car and the salesman was very personable and knowledgeable

Daniel Au

Oct 11, 2012

On 10/08/2012, I stopped at Jeff Schmitt's Fairborn Location. After looking at the inventoy outside, I stopped to look in the showroom. I was immediately greeted by "Ian Hanks" and he said if he could help in any way just to let him know. He didn't try to pressure me in any way during my visit. Every vehicle on the showroom floor caught my attention. The showroom was exceptionally prepositioned with the best of the inventory. I stopped at every vehicle to compare prices and equipment. Then a Camaro SS, caught my eye. I asked "Ian Hanks" to run some numbers for me against my trade. "Ian Hanks" went the extra effert on my behalf to dot the "i" and cross the "t" for everything I expected in the transaction. I even asked him for $3000.00additonal for my trade based on very low mileage on my vehicle. "Ian Hanks" worked with the sales manager to get me the additonal $3000.00 for my trade. AT NO TIME WAS I PRESSURED BY IAN HANKS INTO A DEAL THAT WOULDN'T WORK FOR ME. "Ian Hanks" displayed a professional mirrored reflection of the dealers customer service experience and goals. I am a retired military veteran, so I know what honor and integrity is, and how I want to be treated."Ian Hanks" will sell me my next vehicle. My followup customer service is exactly like my 1st visit.

Gerald Dobmeier

Oct 11, 2012

I recently purchased a new Camaro from Jeff Schmitt Chev and am totally satisfied with the professionalsm of my sales person (Tim Barker) as well as Brian Mulkey and Angela Huber-Greil.

jjackson1960

Oct 11, 2012

We came in to look at an Eclipse. We were treat very good and everyone was good to work with. They took good care of our needs, and listened to what we were looking for in a vehicle.

jeffschmittsbiggestfan

Oct 9, 2012

I was looking around for a new vehicle, I did not get one the day I visited but I will be back to conduct business with the salesman I spoke with. He was very resourceful.

GemCitySt

Oct 2, 2012

Very nice dealership and great customer service. Did not act like predators.

Browns Fan!!!

Oct 1, 2012

My fiancand I started looking for cars this weekend and assumed that it would be a couple month process. Little did we know that we would be helped by one of the nicest sales guys we have ever dealt with. Tim Barker will be the guy we buy from in November after we get married. Thanks for the friendly knowledgable service.

buckhunter

Sep 30, 2012

I am very thank you for the help i received from these two young men. I never thought i would get that kind of treatment from a couple of car salesmen.

Camaro ss fan

Sep 30, 2012

saturday 9/29 I stopped at Jeff Schmitt to look at a Camaro, I was greeted by a gentleman named Shaun, he was very helpful and showed me some differnt models. he did not know I have owned several camaros in the past and I was impressed with his knowledge. I took the car over night and came back today and made the purchase. Brian, Josh and Shaun were great, this was a very smooth process and I will be back when I ready for a new car

Capt. Blair Campbell

Sep 30, 2012

You know how when you are in the market for an affordable car and the moment your foot hits the parking lot, throngs of salesmen come running at you to make you feel like the daily dinner special? My boyfriend and I were out looking for a new Chevy Traverse and we were lucky enough to be GREETED like people instead of "Just another easy mark" by Tim B. I can't remember his last name (lost his business card). Anyway he took the time and effort to give us just enough space to look around and feel comfortable. When we needed answers to our infinite amount of questions, he presented the information in words that even I can understand and I am not very mechanically inclined. I am a military transplant and currently in grad school and we felt very good about our experience. I suspect we will be back after we get a few bills paid off. Your facilities were clean, your staff was courteous (especially Tim B.) He made us feel very at ease. Thank you for a pleasant car buying experience even though we did not buy at the time. We will be back and I will be telling many of our friends how nice it was and how really affordable your vehicals are. Thank you. Blair

Debbie

Sep 30, 2012

I recently shopped for a new car. Unsure of what I wanted in a make or model I started with Jeff schmidt Chevy. The sales person Shaun Staley was most helpful and very patient with my unending questions. He was able to answer each one in a manner that i could relate to.

HunterandHarley

Sep 30, 2012

Bought a beautiful Z71 2500 series truck from Tim. Over all experience was great and would recommend to others.

M. Gross

Sep 30, 2012

I was very satisfied with my visit to Jeff Schmidt. Tim Barker took great care of all my questions and showed me a few Malibus for which I am interested in. I have never met such a friendly salesman that made such a stressful experience enjoyable. Thanks Tim and Jeff Schmidt!

wright343

Sep 29, 2012

I went to just look around. I met Andrew and told him I am thinking of replacing my minivan. He was very helpful answering all my questions. I will definitley go back when I am ready to purchase.

Henry

Sep 28, 2012

I went with my son to look at cars. Havent bought anything for years. My salesman Andy showed me several cars in my price range. I ended up spending a little more and got a great car that should last me for years

Truck Purchase

Sep 26, 2012

Impressed with knowledge and personality. He seemed fair and presented himself well.

Gary and Carolyn, retired

Sep 25, 2012

I received a letter in the mail about the need for used Avalance so I asked the wife if she wanted to go look at new cars as we had the truck for 7 years and all the warrenties were expired and seven years with no major maintenance other then oil changes and new battery and tire rotations I thought it best to get a new car with all the warrenties so I could feel at ease. (things are tight)an just a little expense would be hard. We had a real good experince with the sales person Joshua Long. He was real profesional,cutiuse, friendly and knowledgeable, we really liked him. So thanks to Josh.

aliggins06

Sep 25, 2012

I am late with my review. My experience with Jeff Schmitt Chevrolet North was great. This was my first time buying a car. I don't have the best credit. I told Ian what kind of car,color and price range I was looking for. Ian went above and beyond. He made me feel comfortable and he was very professional. He did everything he could to help me. When he pulled the car up I almost cried. He found me the car of my dreams! I couldn't believe that I could get a 2010 year car with my credit. They even stayed after hours to help me find an insurance company. I greatly appreciate Ian. I would recommend anyone to go to him for a car. He will find you the car of your dreams as well.

HunterandHarley

Sep 24, 2012

Had a good day! We are going home with a new truck.we are very happy customer. Thank you Tim and Brian for your help.

Kathy and Terry

Sep 21, 2012

My husband and I went there to look at a truck that I had been researching on the internet. The salesman, Ian Hanks, met us in the lot and was very polite and was VERY knowledgeable on the information about the truck. We BOUGHT IT!! Should we ever decide to buy another vehicle, this is sure to be the place we will go and we recommend this dealer and the salesman, Ian Hanks, VERY Highly!!

SMR1984

Sep 18, 2012

Tyler Sargent was a phenomenal sales person. I will definitely return to him when it's time for a new lease. Jamie was friendly and helpful. Angela made the finance portion of the sale very pleasant and friendly. Brad did a wonderful job detailing the car. Thank you all for your help and great service!

Single Mon

Sep 9, 2012

My last car buying experience was not pleasant. I had a salesman that didn't listen to anything that I said. He didn't offer my anything that I wanted. I was terrified to go thru the process again. When I went to Jeff Schmitt in Fairborn, I was greeted by Jeff Lail. He took the time to listen to what I wanted, actually found several cars based on what I wanted. What a relief! Someone who listens to the customer. I made a great purchase, and will be back in a few years when my daughter is ready to make her first car purchase! Outstanding Job!!

mark r.

Sep 7, 2012

My son and I came in looking for his first brand new car. Tim Barker was our salesman and was professional and very knowledgeable! My son ended up getting the Cruz and was very happy with his choice and Tim made our decision very easy for us!! Thanks to Tim for being patient with my son and myself! GREAT JOB!!!!!!!! Will be back in the future for my new car..........

Paula

Sep 7, 2012

I was in search of a specific vehicle for my daughter and located the perfect choice at Jeff Schmitt Auto Group while looking online. We drove from Northern KY to the Jeff Schmitt Auto Group in Fairborn, OH to check out the Saturn Vue that my daughter wanted and were immediately greeted by Tyon Brown. He was down-to-earth and not 'in your face' as most car sales reps can be. He listened to what we had to say, provided us with what we wanted and let us test drive the Saturn Vue all with a hassle-free approach which was refreshing!! The vehicle was in outstanding condition, had low miles and was exactly what my daughter wanted. We were able to seal the deal within a very short amount of time and my daughter drove her dream vehicle off the lot and home before dinner that evening! Tyon approach and demeanor are exemplary and I believe all sales personnel should take his lead. Angela Huber-Greil, who worked out the financing for us, was also outstanding with her approach and customer service. As a result of this excellent experience I would definitely buy another vehicle from the Jeff Schmitt Auto Group despite the distance and highly recommend the group of dealerships associated with Jeff Schmitt to all of my family and friends!

Happy Momma

Sep 2, 2012

I needed a larger vehicle to meet me needs. I went to Jeff Schmitt looking for new or used vehicles. From the moment I pulled onto the lot I felt very comfortable and welcome. Once inside I was met by Ian Hanks (now referred to as my awesome salesman). Ian was able to get me the vehicle of my dreams and meet my budget needs. Not to mention I received TOP DOLLAR for my trade just as promised. I am so happy with my choice. I would and will refer as many people as possible to thos wonderful dealership. Thanks Ian! We are happy customers and will be back!!

musicman

Sep 1, 2012

I came to this dealership to check out the Chevrolet Cruze and fell in love with it the moment I seen it. Ian Hanks was extremely helpful with his product knowledge and customer service. When it came to numbers, Jamie gave me what I asked for in my trade and some to get me to a payment that fit my budget perfectly!! Will recommend everyone to come here and see Ian and Jamie!!! Thanks guy.

race time

Sep 1, 2012

Would like to say that i had a great expereince with salesman josh long with helping us purchase our first new car! I would recomend anyone to deal with him!

Thank you Ian Hanks

Sep 1, 2012

After researching a possible purchase online I was ready for the visit to the dealer. I found myself at Jeff Schmidt North in Fairborn. They were not the closest dealer to me but looking online I found they had the largest selection of Camaro around. For me, my first visit was more for informationn the car and the dealership. I was about 15 minutes before closing time when I arrived. After browsing for a minute I was met with a kind smile and handshake. Ian Hanks introduced himself to me and asked what he could do to help. I explained I was interested in a Camaro and was looking for information. We spent the next 30 or so minutes (well after closing time) walking around to the different models where he would explain the differences and show some of the features. I liked that he listened to what I was saying and was providing me the information I needed to make my decision. I did not buy anything on that visit but I knew I found the right person to do business with at the dealership. The next visit I did make that purchase from Ian. I would also like to say the team around Ian was all very pleasant to speak with. I have purchased several new vehicles in the past and I can honestly say this was my best experience from sales to signing on the dotted line. Thank you Ian and everyone else.

Mbr322

Aug 31, 2012

Great customer service. Knew I was going to walk out the door with my new car as soon as I met Tim Barker. He found me the car I was looking for and got it for the price I wanted. Couldn't be happier.

Brandon1979

Aug 31, 2012

Was looking at traverses with Alex. Never ended up purchasing but he did his job well and kept in touch with us.Sometimes a little too much, but that's his job. I also visited their miamisburg location it was very nice as well.

brown.alexsis82

Aug 31, 2012

I went to Jeff Schmitt to look at vehicles, because the commercials drove me there. I had the pleasure of working with Shaun. He was very knowledgeable and didn't just try to sell me anything. He listened to what I was looking for, and tried to find the car and price I wanted. He never stopped trying to find the right deal for me. He is very down to earth and doesn't seem like he is trying to make a sale for his benefit, he seems like the person that is trying to help you not screw you by putting you into something that doesn't fit your needs.

jhochdoe

Aug 31, 2012

Shaun worked really hard to help me find a car with the features I wanted at a price I could afford. He was extremely knowledgeable and patient with me. I didn't intend on actually purchasing a car the day I visited Shaun at Jeff Schmidt, but after 8 hours of continued patience with my indecisiveness, I purchased a car and couldn't be happier. Shaun was a very honest and upstanding person, trying to help me get the best deal I could.

niseywright

Aug 31, 2012

I am just looking for a car until I figure out my financial situation and I have found the place I will be buying from. I met the nicest salesman I've ever met. His name was Shawn, he never made me feel pressured and understood my situation of how I am just looking. I can say that I would recommend this dealership to anyone. I told my husband how I was treated an we have decided to buy from this one because of Shawn. Everywhere else I have gone once they found out I wasn't ready to buy it was like I didn't matter but Shawn never once made me feel that way. Thank you Shawn n Jeff Schmidt I look forward to buying my car once I'm ready!

Cam Cam

Aug 30, 2012

Ian helped me get a brand new Camaro. He was a great salesman. He answered every question I had, he had a lot of knowledge on the cars at the dealership, and he was very kind. I highly recommend this dealership and I plan to go back when I'm ready to buy another car. Thanks Ian, I appreciate your help.

Car Guy

Aug 30, 2012

I went in to look at a car I had found on jeffschmittchevy.com. Even through I'm just starting my used car search and I am not in the position to buy this very second, I can tell you I will be buying from this dealership. This is not my first car buying experience and have been to many dealerships in the area and I can confidently say that Jeff Shimitt is above the rest. Everyone hates that pressure pitch when buying a car and I felt none of that here. From being approached on the lot, to test drive, to running the numbers, Alex Adair helped me throughout. I consider myself a car guy and hate when I know more about the car I'm looking at than the guy trying to sell me the car by reading the window sticker. Alex and the rest of the staff really seemed to know what they were talking about. I would recommend Jeff Shimitt and Alex to anyone. Thanks, and let me know when that 370z comes in.

Dark ceaser

Aug 30, 2012

I want to thank Ian Hanks for helping me get a very nice monte carlo. I highly recommend Jeff Schmidt. Your guys are awesome!

joshsmitty

Aug 30, 2012

alex was very courteous. i did not purchase but i soon will and will come back to jeff schmitt!

joanne2013

Aug 30, 2012

Alex did a great job in assisting me on the lot! The lot had many cars to choose from, which were all of good quality. I would visit again!!!

joshsmitty

Aug 30, 2012

Alex was very knowledgeable and made talking very comfortable. I did not purchase because I soon realized I rushed to the lot after my car had been broken down. alex understood and has kept in touch at a comfortable rate.

shytown

Aug 29, 2012

Ian Hanks at Jeff Schmitt in Fairborn gave us a great new experience in new car buying. We came in an we got in our new (Chevy Cruze in a reasonable time. Everything was taken care of and we were treated very well. So get in there this is the place to buy a car.

Stantheman2013

Aug 29, 2012

I came into the dealership on a later evening weekday. I was really only starting to look at cars before I wanted to make a purchase. Alex adaire approached me on the lot and offered a test drive even though it was almost closing time. That made me comfortable. The manager and dealership followed up but I found something else at another lot.

jean ann

Aug 27, 2012

i went to Jeff Schmit's to buy a used car, figuring I would get jilted or pulled into buying a car I could not afford..The person that did the paper work at first was really nice and knew what he was talking about. Then going to the finance dept. Karma was so sweet .. The only thing that I seen wrong was it took 5 hours... But I thought about it and I remembered I looked at a 2006 Honda Accord in Springdield .. and I loved the car buy I could not see paying double price of the car....Iam so very happy with my car..THANK YOU JEFF SCHMITT IF YOU WANT A GOOD CAR GET TO JEFF SCHMITT!! GET IN HERE!!!!!!

2cpagejr

Aug 27, 2012

The dealer is kinda like an auto mall haveing all kinds of makes and models new or used. The dealer made the first contact and sent me a mailing. Sheun asked me what I wanted and did color mater and from there he took the ball and ran with it. He did some prilemenary before we found a car his ground people got it out, we went for a ride we deceided on that very car and he took the ball and ran with it while offering me refreshments and conversation to keep me comfortable. All of the people were very frendly while delivering to a brand new Chevy Cruze.That the secound car that I`ve bought fromand the treament was very consistent. Sheun Staley as well as all the other people that I met and Allen Prather were wounderful people that I met.

beckypiper17

Aug 27, 2012

It was our first time being there and we were respected and given good customer service. Mr. Barker made us feel comfortable and answered all our questions. We walked very satisfied and love our New Car. Thank you.

zah926

Aug 27, 2012

Very friendly, great customer service. The car was very reasonably priced, and the associates worked to get us the best interest rate and loan. Will recommend Jeff Scmitt to anyone looking for a car.

VAUGHN9370

Aug 26, 2012

I WAS TREATED WIH RESPECT AND DID NOT FEEL PRESSURED TO MAKE DEAL. THE SALESMAN WAS VERY PROFESSIONAL AND UP FRONT WITH ALL INFORMATION I ASKED FOR

thelyonsking

Aug 25, 2012

I happened to visit on an extremely busy day. I was attended to quickly by Harrison and professionally handed off to Shaun when it was discovered Harrison had to help a previous customer who had returned. At one point in the financial discussions I was frustrated with one item and didn't understand why there was a problem. I then realized that I had made a mistake in my calculations, and apologized for getting upset. They were quick to assure me it was no big deal and were still awesome to me!Angela was a joy during the final processing.I highly recommend this dealer!

Suv lover

Aug 24, 2012

Just bought third car from them. Everyone from the salesman-Ian Hanks to Jeff himself worked very hard to put us in our new Equinox! Highly recommend this dealership. It is a first class organization,will contine to buy and go there for service.

Melinda

Aug 23, 2012

I was looking for a new car. I wanted it to be easy ans quick. Cody came up to me and was very helpful. Jon was the one who did our paperwork. He was very nice and friendly also. Everyone treated us like we were very welcome there. I am very pleased with my experience. Melinda Wagner

kcaudill33

Aug 23, 2012

Lots of help and willing to help us find the best deal. He worked with us on being able to see all the inventory that was available in our price range.

ROBBY

Aug 22, 2012

jeff schmitt did a very good job & treated me really good, my salesman was LUKE Tenney, he had all the answers that i asked him, i am pleased, JIM

jonsjunk

Aug 21, 2012

On aug 20th i visited Jeff Schmitt south to buy a 2010 silverado I was Not able to make a deal with them. They had made the decision for me NOT to buy this truck by saying we was to far apart on the money On aug 21th I went up to Jeff Schmitt north in fairborn The salesman Tony Blair was very helpful He was able to provide me with 3 types of payments and terms We was able to work a good deal on a 2011 silverado which had more features than the other one and less miles also for just 2000 more! I would highly recommend the north store in Fairborn by the great service I received Thank you very much it was worthwhile. All the staff was able to answer all the questions I had A good experience Thanks again!Jon Griffith

Meme123

Aug 19, 2012

my father an I went to jeff schmitt in fairborn because I have friends who have reciently and in the past shopped her for their cars. We had time to look around a little before someone jumped out at us to help(this is a good thing). Once we had a car picked out with Tony and we starting working with Kelly on the sale it was so friendly and welcoming. Kelly has outstanding customer service and Tony was very nice and knowledgable. He was there to help and not pushy in any way. Overall I am totally telling my friends to shop here for their cars. Thank you for having wonderful personel

accelmoto

Aug 16, 2012

Tony done a great job finding me a car for my daughter that was affordable and in good condition. We were in and out quickly.

lukijw

Aug 16, 2012

I had been shoppingaround for a new van and when I visited Jeff Schmitt (North) I meet Rick Scott he was so warm and quite interested in what my needs were.We talked and I returned his phone calls and revisited with him letting him know that my plans to purchased would be in Aug. or Sept. So now I'm driving my new van. Judy Wood.

flem

Aug 14, 2012

My overall experience with Jeff Schmitt Chevy was a great one. The staff was utmost professional and extremely friendly and understood my needs/concerns as an out of state buyer. As an out of state buyer, communication is key and Jeff Schmitt always made sure to answer all my questions and provide all information that I needed. As far as pricing, the price I paid was pretty much the price I saw online, which they said is heavily discounted. Personally after doing extensive amounts of research on buying my Corvette, the price offered by this dealership was one of the best prices Ive seen out there for the model and year & mileage. They stayed true & professional to me as a customer from the first phone call, till the moment I drove my new car out of their lot. They even called to check up on me, as they knew I had a long drive home to Pa from Ohio. I would absolutely recommend their business.

tjooriv15

Aug 14, 2012

I was happy with my purchase and the customer service at this dealership. If I have to purchase another vehicle this Schmitt Chevrolet is most definitely on the top of my list. Thank you for providing a warm and friendly experience.

fordcm

Aug 13, 2012

I purchesed a 2006 Chevy Aveo from the Jeff Schmitt Auto Group in Fairborn, Ohio the used car sales department. Alex Adaire was my salesman. This vehicle was not a "as is vehicle". I got the vehicle home and found out the passenger window doesnt work properly. I called the dealer right away and they want to charge me for this even though I only had the vehicle for 1 hour after I found the problem. Another note is you have to buy this personal assistant stupid thing that no one ever uses. STAY AWAY from this dealer unless you want to buy junk. I would like to say thanks for screwing service memebers, I hope that you were able to make enough money. I would not recommend this dealer to anyone! VERY MUCH NOT SATISFIED!!!!!

Jerry

Aug 11, 2012

Pleasant experience. Josh displayed knowledge, patience and great customer service. I'd recommend my friends go to him when searching/shopping for a new vehicle.

wew1040

Aug 11, 2012

my daughter.. and i were shopping for vehicles and found the dealership to be friendly and professional ( not always the case at all dealerships we have experienced) . Our salesman is worth mentioning specifically (Jeff Lail)due to his professional attitude and knowledge with any information regarding our visit. We were very comfortable and did not experience the "pushy" tactics commonly experienced at most car lots. Thanks again.

gearhead

Aug 9, 2012

i would recomend to a friend. the buying event was very pleasant.the people were very friendly.

buckeyemike

Aug 7, 2012

Very pleased with the way I was treated. Friendly, courtious and attentive sales force. Answered all my questions to the best of their ability and helped me in any way they could. Enjoyed working with Jim Hapner and the finance people and was impressed with their help in getting my other car home from the dealership.

Sixftundr

Aug 6, 2012

Josh Long was the nicest and most attentive salesman I have ever come across. I will never buy a Chevy from anyone else! He took the time to follow up even after the car was purchased. These guys are the reason for repeat customers! He took so much time to help and make sure I was happy with everything. Everyone I have come across at the dealership has had the same positive attitude as Josh and wants to help however possible. I couldn't be happier with my decision to purchase from Jeff Schmitt Chevrolet North. Keep up the great work!!!

adeliairene

Aug 6, 2012

Tony was honest, low key and a pleasure to work with. He was knowledgable about the type of car that I wanted. I felt no pressure at all in working with him. He was calm and relaxed in his presentation of the information.Kelley was very professional, and knowledgable about her job. She was able to make our time with the finances painless. She worked hard to help us in any way possible. Both of these employees demonstrated outstanding professional and personal service. My husband and I are glad we came to Jeff Schmitt for a used van.

J Houston

Aug 6, 2012

We Stopped to look at the used cars. We were met by Cody Carter, Cody was very helpful. Kelley Grody did a great job getting the paperwork taken care of. Thank you for all your help Cody and KellyGreat Job

tschweitzer

Aug 6, 2012

I am thankful that when my wife and I bought our 2011 Impala, We bought the road hazard and extended warantee."KELLY GRODY", whom we dealt with in regards to the last 5 NEW vehicles We've purchased, ALWAYS recommends road hazard and extended warantee. I even went to her office to personally thank her today while our flat tire was being repaired. SHE RECOGNIZED ME BY NAME!!! She has always been professional with us and even offered to buy us dinner when We bought that Impala. I will continue to buy Our cars at Jeff schmitt. We appreciate the professionalism.

kaykrys

Aug 5, 2012

Ian did a great job helping us find the Silverado we wanted!

soccermom5

Aug 4, 2012

I worked with Cody he made it very comfortable and had me cracking up the whole time.I came in with a wall i guess you could say but that all went away. He was very cheerful of a person but professional at the same time. If you want a great atmosphere and a sales person who isn't pushy go see cody .

bruce

Aug 2, 2012

salesman was aaon wright,the credit mgraaron wright.each of the employees was very nice to me,i give each of them excellent they answered my qustions. this was my first time to ever purchase a car, so both were superstars. i would recommend they receive top honors for this sale.

Tomxx

Aug 2, 2012

The dealership did an excellent job of describing the options and dealing with us.

jabrown521

Aug 2, 2012

Shaun Staley, took great care of my family and our needs. Originally, worked with Cody and we were not completely happy with him. He basically saw us as # and was rude just to make that sale. I understand that when you work for a car dealership it's hurry up and get the sale done then move on. We barely got thru the deal and he walked off. Unprofessional, if there was a class on how to properly be car salesman he would seriously need to go and work on the customer service... Plus if a customer asks for something ensure that they get it... Shaun on the other hand was wonderful, definitely passed the word around to go see him. Will be making a trip soon for my husband pickup truck..

New Vette Owner

Aug 1, 2012

Visited Jeff Schmitt last week and Luke took care of me. I was interested in a Corvette and Jeff Schmitt had just received a shipment of 2013 60th anniversary vehicles. Color selection was great, options great, and customer service was great. I had visited other dealers but only Jeff Schmitt's team was interested in satisfying my wants in this "toy" and got me the car and options that I wanted. The process of closing the deal was easy and everyone involved treated me like royalty. I couldn't have asked for better service. Everyone I talked to, worked with, or interacted with was knowledgeable and helpful. Overall, I recommend Jeff Schmitt for anyone interested in purchasing a Corvette or other Jeff Schmitt vehicle. If one has the opportunity pay a visit to Luke and he will show you everything in the dealership and I'm sure the rest of the sales staff will do the same. I don't think that one can go wrong working with the Jeff Schmitt team when looking for a new vehicle. I have already recommended this team to friends.

Speed and style

Jul 31, 2012

This is our 3rdpurchase from the same dealership and salesman. Blaine's professional, friendly, and not push. We feel we have gotten great deals from them. When we wen twitch our 21 year old daughter I was pressed how he treated her like an adult, and not just a child with parents. We had amishap with the financial papers, and Blaine stayed with it and did whatever it took to get it right. Management at the dealership also followed up to make sure everything was ok.

Jonclymer

Jul 31, 2012

I was very happy with the service with which I was provided. Shaun showed me around and really helped me get an idea of all options available.

matisjj

Jul 31, 2012

Stopped by Jeff Schmitt dealership to inquire about a new Corvette. Jeff Schmitt recently received a shipment of new 2013 60th anniversary vehicles and I was interested in quality service, understanding sales staff, ease of buying process, and getting a good price--Jeff Schmitt met this and more.I talked with Luke who took me through all the options available, all the details about pricing, and showed me several cars that met my wants. He had all the colors that I was interested in and these were equiped with the options I most admired. Luke didn't pressure me into a sale nor did he even ask if I was "ready to close a deal."I told Luke that I was only looking but planned to buy soon and this did not stop Luke from giving me the tour of the car--offering me a test drive and detailed information about delivery options. I left the dealer impressed but not yet ready to buy as I wanted to see what else was available in Western OH.I went to other dealers and all had cars that interested me but none gave me the personal attention as the staff at Jeff Schmitt. Although I worked with Luke, all the staff treated like royalty. The sales manager, the general manager, the administrative staff, and other salesmen all placed my needs first giving a whole new meaning to "the customer is always right." Great job by all.After visiting several dealerships, I went back to Jeff Schmitt as I felt completely comfortable with all the people there. We closed the deal within a day and I got a great price and was able to drive my new "Vette" home that same day.I also want to commend Angela who handled all the "paperwork." Angela, the business manager, did a great job in streamlining the buying process. But more importantly, she called me the next day to let me know that the credit union I used for financing called them to offer a lower rate--even after I had already closed the deal. Of course, who wouldn't want a lower rate so I went back to Jeff Schmitt and Angela had everything ready for me to sign and within five minutes, I had a lower interest rate (and correspondingly lower payments) because Angela and the entire Jeff Schmitt has the customer's best interest in mind.I can't say enough about how well I was treated and how well the entire staff took care of my needs. Great job by all but especially by Luke and Angela who I interacted with the most. My thanks to the Jeff Schmitt Chevrolet North Dealership, all the sales and business staffs and especially to Luke and Angela.

Rocafellashm

Jul 30, 2012

Went in to test drive volt. Shaun was very knowledgable and kind throughout the process. Even though we did not buy, he did not pressure us or make us feel uncomfortable. We will definitely be back in the future when we are ready to make our purchase to see Shaun.

wrightpatt

Jul 27, 2012

Went to look at a new car for my son. The salesman. Shaun was very helpful and patient with us over our 3 visits before purchasing. Shaun helped find a certified pre owned impala that fit our budget. When I'm in the market for a new car I will come back to see shaun

lphyillaier

Jul 25, 2012

Everyone was great that we delt with in person. Doug was very friendly and Angela (I think that was her name in finance) was fantastic too. They both stayed late to finish up all of the paperwork and we did not feel rushed. Prior to coming in we were dealing with Holly in internet sales and was not too impressed with her though. It took 3 emails to get her to answer questions that I had, she kept telling me that those questions would be addressed when I came in even when I told her I wasn't coming until she answered them. She then told me that I had to put down a $500 non refundable deposit to hold the vehicle until I got there! Found out later this was not true. I almost did not come in because of her.

newcruse12

Jul 24, 2012

The prices at Jeff Schmitt aren't the lowest in the area by anymeans. However our saleman made the experence worth it. He was very patient and did not pressure us. He had good product knowlege of the cruse, and has gained a life long customer.

shurgoodpirate

Jul 24, 2012

I just purchased a 2012 Silverado and couldn't be happier with it. The Motor Trend benefits definitely outweigh any other offer from the other dealerships I visited. The salesperson was very knowledgeable, friendly and got me the best deal. Thanks Jeff Schmitt Chevy!

isis10

Jul 23, 2012

Jordan went above and beyond to help me find a car. He was very professional and friendly. Overall I'm pleased with the service I received and my vehicle.

josephwilt

Jul 19, 2012

I had a great experience in buying a car from Tyon Brown. He was a knowledgeable, helpful, and very pleasant salesman. The financing experience was also very pleasant as well and I came away from this dealership very happy.

chasityg0601

Jul 18, 2012

Gabe was very helpful in getting me a car. THe finance dept also helped out greatly getting me a better rate. I am pleased with the overall experience and would recommend this dealership to others.

Neeckochichi

Jul 18, 2012

Rob, met us at the door and introduced himself. He was very polite and professional, Sammy did our paperwork and was equally polite and professional.

SHorton26

Jul 16, 2012

The sales person was very nice and a very good salesperson and she came out immediately after seeing us pull in . The price was great and affordable and it was a very quick transaction.

Cindy and John

Jul 14, 2012

We spent about a week on this purchase with three visits to test drive cars. Our on line research and friends experience led us to know we wanted an Equinox to replace a 2003 Highlander. Luke was very helpful in the process. He assisted us with choosing the right engine and accessories. Luke set up the Blue Tooth connection for Cindy cell phone. All members of the staff were very courteous and patient with us. John enjoyed the negotiation process. We also own a 2009 Traverse that was purchased from Schmitt. We have a three year record of customer satisfaction with Schmitt.

BANEV

Jul 9, 2012

Ian Hanks made the buying process easy! Thank you so much!

karen

Jul 6, 2012

Ian was awesome. Personable, knowledgable, GREAT to work with. Enjoyed my experience with him. Would recommend Ian and the Jeff Schmitt dealership to my friends and family without reservation. Thanks Ian!!!

Papaw

Jul 2, 2012

Andy Knisley and Kelly Grody made my 2007 Trailblazer purchase quick and easy. Less than two hours I was on my way with my new ride. Thanks Jeff Schmitt North. Awesome job.!!!!!

Thomas

Jul 2, 2012

I was very pleased with my overall experience with Tony Garofalo and the sales team at Jeff Schmitt Chevy Sales. Tony was very helpful and was able to meet all of my needs and pricing.

new castle

Jul 2, 2012

Very friendly, price was very good on our 2012 Chevy Sonic. All paperwork was handled efficiently and in professional manner. We would recommend this dealer for cars that are at thier sale price. We did not do a trade in so no comments about trading cars.

timag79

Jul 1, 2012

My wife & I went to look & after talking to Megan & finding a car w/all the deals we just had to give it a go.

Bruner

Jun 30, 2012

I was in to look for a used car and Josh Long helped us. He was great. He was professional,courteous and knowledgable. Thanks Josh

Computer Guy

Jun 30, 2012

From the moment we walked in the door at the dealership, we were treated to a completely positive experience. Our salesman, Ian Hanks, was knowledgeable, interested in our concerns, and helpful in many ways. We met other members of the staff who worked professionally and quickly to assist us with the purchase of our new Malibu. I have been recommending the dealership and our salesman to friends and family all week!

Malibu Nana

Jun 30, 2012

We had only planned on test driving the 2012 Malibu. We were so pleased with our salesman, Ian Hanks, and his total commitment to making our experience a pleasant one. He was knowledgeable and helpful.

R&S Chevy Drivers

Jun 30, 2012

From the moment we entered the dealership, we were treated the way customers should be. Ian Hanks was our knowledgeable, patient, and helpful salesman. We met others at the dealership, and all had the same attitude toward helping us quickly and efficiently. We love our new car, and we love how we were treated at this dealership!

Malibu Nana

Jun 29, 2012

We were impressed by the inventory available. We appreciated the way our salesman, Ian Hanks, listened to our questions and concerns. He was quick to check with the rest of his team at the dealership to make this a pleasant and rewarding experience. We got our Malibu!

kathleen0329

Jun 29, 2012

Over all a wonderful experience. Friendly, informative, and patient. No pressureAll question were answered, and follw-up has been excellent.I am a customer for life.

None at this point

Jun 28, 2012

walked in to look at cars walked out with a new car. Ian was very friendly and helpful

brendat753

Jun 28, 2012

The very best experience my husband and I have ever had with an auto dealership. We knew what we wanted after finding the Silverado pickup truck through the internet. Staff was extremely friendly, honest and helpful; provided the most thorough information from the trade in of our 1998 Silverado, the owner care and warranty information, financing and how to use the electronic equipment in the new vehicle. In addition, the staff made certain that our new vehicle was clean right down to the last detail right down to the moment we drove it off the lot. It was as though they were taking care of a family member! An overall great experience.

mwilliams22

Jun 28, 2012

I bought a new impala everyone was so friendly there and gave me a great deal I will come back for all my purchase from now on

rascal

Jun 27, 2012

this is our 3rd great expirence and we would buy another car from jeff schmitt

taiyzer296

Jun 26, 2012

This was the second new vehicle have purchased from this dealership. Luke Tenney was fantastic and did everything I asked of him. I highly recommend him to all of my friends and coworkers for his great service and commitment to the Jeff Schmidt dealership. They are a great business for bying vehicles.

Joseph

Jun 24, 2012

Seth was extremely knowledgeable and very helpful. I never thought buying a car could be so easy. The price for the vehicle I purchased was much lower than any other dealership. If you are planning on purchasing a new or used car, I definitely recommend Seth Green at Jeff Schmitt.

cruze

Jun 23, 2012

Went to look for and ended up buying a 2012 chevy cruze the saleman Shaun Staley spent several hours with me and was very patient. He answered all my questions and fit made sure the car fit within my budget. Everyone their was kind and professional. Shaun made the day go by with his humor and honesty and I could see him running that place one day.

atch64

Jun 23, 2012

Just fell like no one knew what was going on about my loan or for that matter it took over 2 weeks to finaley get my car. Even though I applied on line for pre approveal,and it did go about that way.Was socked when told the int.% rate,let alone the payment.Finaly they did come through for me,but still!

jwstargel

Jun 23, 2012

Seth was extremely knowledgeable and very helpful. I never thought buying a car could be so easy. The price for the vehicle I purchased was much lower than any other dealership. If you are planning on purchasing a new or used car, I definitely recommend Seth Green at Jeff Schmitt.

sg5475

Jun 21, 2012

We had a great experience with our salesman Rick. He made sure thet we got the deal we wanted on the car we wanted and that we happy with everything. Kelley, who worked the financing made sure that everything worked for us. We couldn't be more satisfied.

kj.tmj12

Jun 20, 2012

100% all around great experience, our salesman Josh Long is honest, professional, and determine to fulfill his customers needs and wants. He helped us get into the car that fit our wish list. John Smitley - Finance Department, made sure we were able to take advantage of all the perks that Jeff Schmitt offers, and he explained the sales contract, warranties, and all the extras thoroughly. I will be making all my future vehicle purchases with Jeff Schmitt.

canter

Jun 19, 2012

The staff provided great customer service in the purchase of the Impala. The staff was efficient in the buying process. Shawn helped us to get a great deal.Linda Canter

cpummill

Jun 18, 2012

After test driving the car on Saturday, we left because of a low trade in amount. But we were contacted many times in two days in order to come to an agreement on the deal. We were satisfied with the deal, the friendly employees, and the helpfulness to help me in the upcoming months. They were wonderful.

cpheanis

Jun 15, 2012

I was at my wits end when I came in. I had been looking for 3 months. Gabe was SOOO AWESOME!! He was just the type of sales person I needed. He made sure I got what I needed wanted and could afford without being pushy. I have been so happy with the service and follow up. I will send anyone I hear in need of a vehicle your way!!

Busy Entrepreneur

Jun 13, 2012

I found this dealership after searching online and drove 1 hour to visit and see the vehicle I was interested in. I found the facility to be very clean, organized and well stocked. The salesman, Larry Buehrer, was very helpful. I wanted to buy from him. Turns out, I needed to postpone my purchase but intend to revisit when the time is right for me and I will look for Mr. Buehrer when I do. I highly recommend this dealer.

howie

Jun 13, 2012

The experience my family and I had with Jeff Schmitt Chevrolet was superb and unexpected. Our saleman Joshua Long was very professional, knowledgeable, and we recommend anyone who is looking for a new car to give him a call. I also must mention the finance manager John Smitley, he is a master at his job, we took a shot with our not so good credit, due to past circumstances, and he helped us meet our needs for a new vehicle with payments in our budget so we can now start rebuilding our credit. Thanks Guys.

LenCars

Jun 10, 2012

Very easy and pleasant experience. Salesman Doug Lutz was great to decal with and Kelly Grody made the finance part of the transaction painless. Great all around experience!

Buyer

Jun 3, 2012

We were looking for a new car and worked with Joshua Long at this dealership. They allowed us to take the car home overnight to see if it would be a good "fit" for us. Unfortunately for Joshua, we decided the vehicle was not exactly what we wanted. However, he was very helpful and informative. I would go back to him in the future.

RottenApple

Jun 3, 2012

Just bought a 2012 Chevrolet Avalanche. Everything was done smoothly and without a hitch. This was the 3rd car I have bought from Andy Kniesly and every time the experience gets better.Definitely will be purchasing more cars from him! A+++++++++++++

Sparks

Jun 2, 2012

3 Reasons this was the best Auto Purchasing Experience I have ever had: 1. Excellent Sales Consultant (Vince Spalla). knowledgeable, attentive, thorough, personable and professional. 2. The car I have always wanted 3. The Director of Finance and Insurance. Kelley Grody made this experience unforgettable. She epitomized attentive, professional and knowledgeable. She went over the top on hospitable and created a sense of relaxation as we navigated the tedious task of purchasing an automobile. Humor and personality, knowledge and experience. My wife and I would happily go through this experience again as long as Kelley was our guide.

Henry

Jun 1, 2012

Andy K. is the best used car salesman I have ever delt with in 25 years of buying vehicles. Very pleasant and down to earth without manipulating you like he's doing you a favor taking your trade in with a lousy trade in price and getting you financing you should be greatful. The first time I didn't have sombody else's hands in my pocket.

Adambistrek

May 30, 2012

I just bought a used Chevrolet Avalanche. It was a great experience especially being a first time buyer. Everyone I talked to explained the process and never left anything in the dark. I was very confident with the buy under the reputation they have.

auto-matt-ic

May 29, 2012

Charlie Stevens, the salesman, helped me get the most for my money by suggesting a 2011 fully loaded Chevy Cruze LT2. Charlie made test driving easy and efficient by having each vehicle we were interested in ready by the time we returned each vehicle. Kelley Grody, the Director of finance, actually made the dreaded paperwork process a very fun and positive experience. She is not only efficient and professional at her many tasks; she is also considerate and humorous. Kelley takes the extra time to get to know the buyer. I came back to change some warranty options on my car, and she was exceptional. She took the time to work out the best options for my situation. Over all, I feel like Charlie picked out a great car and Kelley demonstrated exceptional customer service with the financing. Thanks for everything.

Salspalla

May 29, 2012

Vincent was focused on my needs and did a great job of guiding me through a lengthy personal list of choices, and managed put together a do-able vehicle that best fit my financial restrictions . Allen then showed me a clear picture of my financial future involving the immediate and longterm management of purchase and personal finances. I didn't just get what I wanted, I got what I needed and I am very grateful such extraordinary guidance. Thank you

AnnetteOH1

May 27, 2012

Vincent was great to work with. He was very good at answering all questions. He was very patient, courteous & friendly. He also introduced us to the manager and the woman who handles finance (they were both great, too. I'd definitely recommend Vi cent & this dealership to others.

bthorntonclan

May 27, 2012

My husband and I had an excellent experience working with Vincent Spalla. If we ever need another car, that is the place we will go and he is the person we will ask for. Excdellent job, Vince!!!!

KYBoPeep

May 27, 2012

I was not the buyer, but I was impressed with the overall operations of the team. They did use the stalling tactics of car dealers nation-wide *grin*, which annoys me to no end. But all in all, it was a good experience. I would consider this dealership and especially this salesman if I were looking to purchase an auto.

grandma55

May 26, 2012

I was looking for a reliable newer car, and they have a huge selection with lower miles, and very good sale prices. Test drove a few, and fell in love with a Malibu.My salesman Tony Blair was very helpful and friendly no pressure. When I took it back for some service work, they even gave me a vehicle to use for a few hours when i had no one to go with me while I waited on it . You can't beat the selection or prices they have on cars that i saw any where else!

jbrewski

May 24, 2012

We bought our new 2012 Equinox from this dealership! GREAT service! I leased my 2011 Cruze from here last year and will be back to do business again. Rob took great care of us!

combstosha

May 22, 2012

we have been looking for a vehicle for awhile and Andy our salesman was very patient and kept in contact for around a month while we were looking and deciding what we could afford and what would work for us and Kelly went above and beyond helping us get financed and she is so very pleasant love her!!!!!! I would most definately recommend this dealership and especially these two for abyone looking for a used car just amazing service!

fyrwolf

May 22, 2012

Tony was great, a no hassle, no pressure, salesman. Tony was very friendly and likable. Charlie from service was very nice and accommodating, went over the vehicle history with me and what was done at the dealership. Angela was amazing at finding the best financing for me, she was very professional and friendly, made me feel at home. The whole team went above and beyondto get me into the Jeep that I wanted. I will definitely recommend Jeff Schmitt Auto Group to friends and family. Thanks again to Angela, Tony, and Charlie.

erock34

May 21, 2012

All employees were very polite n courtious. Rob Terrill is an excellent sales man and was sure to go over all options as well as being tentative to my needs. The business was clean and had friendly atmosphere. Much better than some of the competitors.

beccametcalfe

May 16, 2012

When I first went to the chevorlet dealership the sales man (Luke Tenny) that approached me almost ruined everything. He was rude and interrupted me everytime I spoke. So I then went to the mazada dealership where I met Jeff Nicholas and turned the whole day around. He was friendly and very personable. He did everything to make sure we were comfortable and satisfied with our purchase and I can't think of a better guy to do business with. We actually asked for him to sell us the chevorlet car because we were so discouraged by the salesman at the chevorlet locatiuon. So I was extremely happy with Jeff Nicholas he made buying a new car fun.

mitchmann123

May 15, 2012

Very good prices, and a very good selection of the particular model we were looking for. Zach was very honest with no high pressure sales pitches, also absent were the back room manager meeting so prevelent with a lot of dealers, which in my opinion are shady to say the least. Our finance lady,Kelly was very professional and made feel at ease.Would buy a car there again.Eric & Deborah Caskey

houletsc

May 13, 2012

Salesman Doug Lutz and Finance/Business Mgr. Kelley Grody were great to work with. They kept things loose and low key. At 58 yrs old I have bought a lot of cars and truly dread the experience any more but this was the easy and actually kinda fun. My wife and I were treated with respect and I think we got a good deal where the dealer made some money but not more than they should. steve

matthewclark33

May 10, 2012

I couldn't be more happy with my experience. The friendly service was amazing and the willingneess of both the salesman and finance to work with me made me feel comfortable and right at home. I give this experience and A++. You should be proud to have such a dedicated employee as Josh Long. He made this experience great and he will definitley be getting more buisness from my friends and family in the near future.

Solstice

May 7, 2012

Andy and Kelly took care of all of the paperwork, and I was able to drive my car home that afternoon. Great service and friendly people, a great buying experience.

Kcshannon

May 2, 2012

I am extremely pleased with the customer service I received at Jeff Schmitt Chevrolet North. I saw the vehicle that I purchased on the Internet. I traveled from Pickerington, Ohio to Fairborn to look at the vehicle; it was well worth the trip. My salesperson, Seth Green, was extremely friendly, very professional and went out of his way to make sure that I was satisfied with my purchase of the 2007 Mercury Mountaineer from his company. His Manager, Charlie Bell, was also very accomadating. I have already recommended this dealership to several friends, family members and colleagues.

TwoPupsTerrain

Apr 21, 2012

Everyone we worked with was very friendly. We were on a tight time schedule and they were able to work with us on our trade in and got us the price we wanted on the used car. this dealership has a lot to offer and does a great job.

hoosiergirl

Apr 16, 2012

After doing some research online I located a vehicle that I was interested in at Jeff Schmitt. I drove about 2 1/2 hours to see the vehicle and take it for a test drive. Upon my arrival, I had the pleasure of meeting Seth Green. He was very friendly and low pressure. As a female, I have had many bad experiences with car purchases in the past. I can assure you that did not happen with Seth. I felt that he was very honest with his answers and the price on the vehicle I purchased and the one I traded in were more than fair. He even went so far as to stay 2 hours after the dealership was closed on Easter weekend to complete the deal -- saving me a trip back over.

ddbowl

Apr 13, 2012

Dealership took extra steps to make sure the vehicle was properly prepared for pickup, from cleaning to getting parts that were not received with the car when it came into inventory.Everyone was pleasant and very helpful. Would definatley use again.

Linkvan

Mar 31, 2012

This is the 5th New Car i've purchased from Kelley and EVERY Experiance has been a GREAT One !! As She Goes Out of Her Way to Get You the Best Deal Possible...Thank You Kelley Your the BEST in the Business !! and Your Assitant Rick Credit on this Deal was Spot On !! as I knew Everything I needed to know about My New 2012 Maxima before I Drove off without Reading it in the Book...Thx's Rick !!

mfrock

Mar 29, 2012

I recently purchased a 2011 Chevy Impala LT. I worked with Charlie Stevens and Kelly Grody. The price of the car was within the range I was looking for and I was able to get financed. My payments were al ittle higher than what I wanted, but I decided to go for it anyway. I took the car home the same day. A few days later, Kelly contacted me and said that she had been able to get me approved through another company. Not only did it lower my interest rate, but my payments went down too. This included my extended warranty, GAP Protection, Key replacement, scratch & dent removal. What dealership do you know that would call you back in to lower your payments? Charlie and Kelly were very helpful, friendly and accomodating. If you're looking for a great car for the right price and reasonable financing do as the commercials say and GET IN THERE!!!!!

dsloane01

Mar 25, 2012

The process was easy & very fair. My husband & I love dealing with Tony. He is always so nice & helpful. I love the fact that Jeff Schmitt goes out of there way to please there customers. I recommend Jeff Schmitt to all my friends & family. Also a big thanks to Tony Blair for dealing with us!! Also a big thank you to Angela in new car sales finance. She was very fast & efficient.

llayton155

Mar 24, 2012

Worked hard to get a deal we needed and car we wanted! Friendly staff, great selection. Gave a thorough test drive, not just down the street and back!

Murman327

Mar 23, 2012

I leased a 2012 Chevy Tahoe LTZ - what an awesome vehicle!!! I felt I was treated more than fair on my trade in and the staff was very professional. Luke did a great job delivering the vehicle to me - he loaded the OnStar app for me on my iPhone, really cool stuff! He went over all of the features of the vehicle and was a great guy to work with, I would recommend him to anyone. When it was time to sign all the paperwork I worked with Alex in Finance, without a doubt the most professional and well organized I have ever seen in the business.

sreece554

Mar 20, 2012

Luke Tenney was are sales associate, very nice, professional and was very satisified with the sales there. We puchased a 2012 Surburban.Susan & Jon Reece

j_c_rose

Mar 15, 2012

The sales staff at Jeff Schmitt are top notch. We feel we got a great vehicle for a great value and would highly recommend anyone looking for a new or used car to check out Jeff Schmitt Chevrolet.

liviluv

Mar 9, 2012

Jim and Kelley were both very patient with us. We needed a bigger car but still owed on our current car. We looked at SUVs, left and came back to see what they would give us for our current car. After Jim did the numbers the payment was a little over what we wanted to pay so he went back to his manager and got the price of the SUV lowered another thousand dollars! It was late afternoon and Kelley was calling anyone still open to get us approved but all answers were no. She started making calls the very next day and thanks to her hard work got us approved for enough to get the SUV we so very much needed. She stayed later to finish up all of our paperwork and explain everything we were signing.

cblair0121

Mar 6, 2012

I had been looking for weeks for a car I could afford and Tony was very patient as well as diligent with my search. He finally found a car for me and when I came in, he and Kelly rushed through the process so I could get back to work with very little down time. I love the car and will be buying my next vehicle from them.

mrs.rdw1982

Mar 5, 2012

Vincent was very helpful and pleasant to work with. Found an amazing deal online and was not disappointed when I saw the car in person. Great experience, considering I don't like buying vehicles.

davie32892

Feb 27, 2012

Robert gave me excellent service. He was a great friendly salesmen and helped me get exactly what i wanted for good price and payment plan.

Larry bowers

Feb 27, 2012

Luke was very frendly and helpful. He went beyond on what he help us with. He made sure that ever question was answered and that we new all about the car we bought. Great Sals person.

liza1336

Feb 27, 2012

Robert is a great sales person who makes buying a car easy and stressfree I have recommended him to all my family and friends, he also sold our daughter a car. Great job Robert you are a very dedicated and caring person who makes buying a car a pleasure, you are the reason we came to this dealer

Tom Waker

Feb 27, 2012

I am very pleased with buying experience at Jeff Schmitt Chevrolet in Fairborn. I found my wonderful new car on the jeffdeals.com web site and came in to test drive it. My sales conultant Vincent Spalla met me at the door and was extremely professional, helpful, efficient, and knowledgeable throughout the entire sales experience. Thank you for a great buying experience. I love my new car from Jeff Schmitt and will be happy to rececommend your dealership to everyone! Tom Waker

wbbergmann

Feb 26, 2012

My wife had been shopping around the area car dealerships looking for a new or, new to her vehicle. Some of the local dealers were less than friendly. Tony was paitent and anserwed all her questions. I joined my wife at the dealership on Satturday after getting in from the road. Tony showed me a nice used truck in a price range I could work with. gave me fair money on my trade in and both my wife and I left Saturday with new to us vehicles. Now as long as the dealership stands behind its salesman (Tony) and fixes those things Tony prommised they would, I will say I had a great expereacnce buying a truck here.

kimvicena

Feb 23, 2012

We worked with Jim and he did a great job. We were very pleased with our experience and are happy with our car. Thank you

hkblankenship

Feb 22, 2012

No other dealership was as friendly and as willing to work with me than these guys were. I don't have the best credit and I know that but that shouldn't mean I get any less value of customer service. Everyone at Jeff schmidt were friendly and they got me approved! I was over estatic and happy, and not to mention all the great extras you get on a certified used car! I have already reccomended them to any of my friends wanting a new car and will always continue to do so.

robby1

Feb 22, 2012

Great car buying experience. The extra steps taken by both Ian Hanks and the managers to make this a pleasurable experience should be commended. Ian Hanks is a friendly/knowledgeable sales person that provided me with all the information I ask for. Thank you Ian. Every time that I walked into this dealership they made me feel like a person and not a number, thank you Jeff Schmitt Chevrolet. You have a customer for life.

Mechmann

Feb 21, 2012

Rick Scott was very pleasant, most courteous and also very helpful. If he did not know an answer to any of our questions, he consulted with others and then got back with us. He also followed up on all of his promises such as sending us a build sheet after the new car was ordered.

manangle

Feb 20, 2012

We are very happy with our new purchase from Jeff Schmitt in Fairborn. We highly recommend Luke for your new vehicle purchase. We will be back!!!

judycain

Feb 18, 2012

We found the car online, was met by Charlie. He had the car right out front when we arrived. We were allowed to take the car back to Cincinnati to show the person it was meant for (she loved it!) Took the car back the next day to complete the deal. Overall experience was friendly, quick, and honest. Thanks Jeff Schmidt and Mr. Stevens!

pureheart

Feb 18, 2012

i was on vacation this pass summer.stopped in to car lot to check prices and what different cars and trucks they had.i was greeted by a sales man.his name charles stevens.he was very pleasant ,well groomed, very charming and very knowlegable.he helped me decide on what my next car i will be purchaseing next.i know charles is a valuable employee.and when i do move back to ohio i surely will ask to see charles stevens .he made my last visit not only a pleasant one but a memorible one .i would recommand him to all my friends and family.

shannonrife

Feb 17, 2012

They made buying a car really easy.We discussed most of the details on the phone and when we got there they had the car ready to look at and drive.The best part they alredy had us approved before we even got there making things go a lot faster.I would go there again.

kengelic

Feb 12, 2012

Mr. Blair was very friendly and helpful. He worked with me and did everything he could to get the best financing possible for my 2011 aveo. I would recommend him tp anyone searching to buy a car.

ksginter

Feb 11, 2012

If you do not have a high credit score, and do not wish to put alot of money down, the sales representative will not only NOT take the time to explain why there's a need to put more money down, but will also NOT even take the time to call you back.I had initially contacted this dealership via the internet and a salesperson contacted me via the phone. I had explained that I was interested in a used car, in a certain price range, and was hoping to put as little as I could down, and also wanted to keep my monthly payment within a certain range as to keep it within my budget. I mentioned a specific vehicle they had listed at the time, and had already ran the figures (the advertised price) by a loan officer through my personal bank, who gave me some idea what amount I would need to put down, showed me what interest rates to expect with my current credit score, and about what monthly payments to expect. The sales rep from this dealership NEVER even called me back. This dealership advertised 'good credit, bad credit, we'll help you get into a car'. NOT TRUE!!!

Claude Buchanan

Feb 10, 2012

Good experience with Butch. No hassle on pricing. Butch was very helpful on completing the deal in a very timely manner with no pressure to upgrade or add options I did not need. Thanks for all your help.

skendric

Feb 8, 2012

Rick and Scott made the buying experience relatively painless and explored many options in order to get the deal done. The only way the experience could have been any better is if the car had been free!

JaiTay1026

Feb 3, 2012

I am glad my husband and I were able to get a car through Jeff Schmitt. Doug and Kelley went above and beyond to help us and make us feel comfortable. The customer service was outstanding. I highly recommend Jeff Schmitt to anyone in the market for a new or used vehicle. My husband and I plan to do business with this dealership for all of our car needs.

idbugyou

Feb 2, 2012

I bought a new 2011 Silverado Truck in Navember 2011. Luke was my sales rep and he stepped me through the entire process. He was very helpful and knew his product line very well. I am very happy with the truck and Luke's follow up after the sale was very good. I would recommend Jeff Schmitt Autogroup to anyone who is shopping for a new or used car or truck,and ask for Luke!

mendez555

Feb 2, 2012

We had a great experience with Luke Tenney and overall with every employee we dealt with at Jeff Schmidt Chevy in Fairborn. Luke, in particular, worked with us to try to reach the goal we had to be able to stay within our budget. He was also very helpful pointing out features of the Sonic we were interested and took many trips to visit his manager to try to work the deal. Everybody we dealt with tried their best to work with us including the manager, Ted, who helped us with our Trade for our used mini Van. Our experience was a very positive one and we would recommend it to anybody looking for a dealer willing to work with you and offering a few additional services for your loyalty.

avonmom6771

Jan 31, 2012

Robert was very helpful and informative with the buying process. When we finally decided on a car he and Kelley (finance director) made the process painless. Thanks so much for the easy, fun transaction! The fact that you both stayed late on a Sunday meant all the more to my husband and I. Working diffrent shifts, it is hard for us to get together to car shop. Again thank you so much for the help and the GREAT car!!!!

D1972T

Jan 27, 2012

Man, what a great care salesman, he left me extremely satisfied with my Chevy S10 and over the years I've bought 4 cars off Robert, and if I ever feel like i need something new, He will be the one i talk too, He is the one and only salesman i trust.

jerry3256

Jan 27, 2012

GOOD SERVICE ! VERY NICE SALES MAN ! great prices , location is close to home , good service department , sales man works hard to get your deal, and financed.

bohemir2011

Jan 26, 2012

The team at Jeff Schmitt Chevrolet worked hard to ensure we were able to drive away with a new car. Thank you for your efforts.

wedlakej

Jan 26, 2012

Excellent Salesman, did not feel pressured to buy anything and I could tell I was getting a completely honest answer to all my questions. I would certainly do business with this salesman again and would strongly recommend anyone else interested in any type of car to do so as well. Best experience on a car lot I have ever had.

Danielle134

Jan 25, 2012

I had a wonderful experience working with Luke Tenney and Jack Emrick at Jeff Schmidt Chevy in Fairborn. Luke patiently and accurately answered my numerous questions (this was my first experience ever buying a new car). I was able to check out multiple models on the lot and ended up zoning in on two cars in particular; Chevy Sonic hatchback and sedan. I was able to take both out for test drives and ultimately chose the sedan. I am in love with my new car! Jack Emrick, like Luke, was extremely patient in answering all of my finance questions and figuring out how much to put down to get specific monthly payments. I cannot count how many times I asked him to do this. Both Luke and Jack treated me like I was a priority and both displayed a strong knowledge of the Chevy models, comparisons with other makers, finances, etc. I never felt like I was pushed to make a decision and both gave honest, unbiased answers to my questions. I would highly recommend for people in the market for a car to check out Chevy Fairborn and these salesmen in particular. Look into Chevy....you get a lot more bang for your buck than other makers!

lpfazio

Jan 25, 2012

I came by to search for a used truck. Charlie was very professional and made me feel comfortable when I was there. I will definitely be back and will ask for Charlie.

Jnapper

Jan 24, 2012

Our whole experience was great! Luke Tenney was wonderful. He answered all our questions and help with everything. Couldn't have asked for a better gentleman to help us out. Thanks for everything Luke!!

buckeyewoman

Jan 19, 2012

Best Car salesman I have EVER dealt with. I will return for future car purchases. There was no pressure. Charlie was very patient & helpful in looking for a vehicle.

dmitchell1612

Jan 19, 2012

it was fast and easy and the price was right i have delt with robert before and found him to very reliable and he is a nice person

cheriemarie30

Jan 18, 2012

I had a great experience with Robert Elswick as my salesperson. He worked with me until I found the perfect car for me in my price range. I would recommend him to anyone looking for a car.

hammer1621

Jan 18, 2012

We had a great experience working with Seth. We went into the lot (NOT thinking of buying), to look at small suvs like the equinox or traverse. We had a growing family and we needed the room. But I wasn't ready to give up my pick-up. Seth then showed me a certified 2008 4 door Z71. They gave an offer on my pick-up I could not refuse, not to mention the unbeatable price on the 2008 truck. Seth was very helpful and knowledgeable. He had went over the whole vehicle and set up onstar and xm radio. He even allowed us to take the truck home over night to help us in our decision. When we brought the truck back we were sold. He then had the tank filled and the truck cleaned inside and out. This has been the best car buying experience we have ever had. Great Job! Thanks

shaylab88

Jan 18, 2012

Robert Elswick made our car buying experience better then we could have ever expected it could be. After assisting me in finding a vehicle that met all of my wants and needs, my husband and I came back a few months later to purchase another vehicle and it seemed as if that experience was even better then the first time (if that's possible)! We have recommended him to ALL of our friends and family members!

thereisnosmith

Jan 18, 2012

Charlie took the time to show me and my wife around until we were comfortable with our decision to purchase our new vehicle, what a wonderful experience. Thank you

bazel1531

Jan 17, 2012

when we walk in seth came up to us and ask if he can help, i said that i was looking to buy a car and in two hrs. i had a car. Thank you Seth.When i had work done on my car they where very nice, but the price was high. Had to go get oil change done at a lower price.

Worrog

Jan 17, 2012

Seth was the "BEST" salesperson we had ever had.... We have brought a new car about ever 2-3 years in our life . Kelley was also a pleasure to work with and had us actually enjoying buying our vehicle.

BIGBILL85

Jan 16, 2012

REALLY LOVED MY EXPERIENCE AT JEFF SCHMITT'S THEY WERE VERY KIND AND HELPFUL. THE MADE ME FILL RELAXED AND TREATED ME LIKE I WAS A FRIEND. SETH WAS GREAT AND KELLEY MADE ME COMFORTABLE WHEN SIGNING ON THE THE PAPERS WE HAD SOME LAUGHS. MYSELF AND MY WIFE WILL BE LOOKING FOR A CAR IN THE NEXT MONTH OR SO FOR HER AND WE WILL BE RETURNING TO JEFF SCHMITTS. BILL SCHILLING

chelleBel

Jan 16, 2012

As soon as we pulled up to the dealership we were greeted, not attacked! We were given the space and time that we needed, and had asked for, in looking at used cars for our family. When we found the vehicle we were interested in, Tony Blair helped us. We test drove it, checked out the Carfax report, and sat down to make an offer! He worked with us and we were able to purchase the vehicle we wanted in the price range we were comfortable with. Since we purchased the car, he always checks up on us, and sends birthday wishes! We would definitely recommend Jeff Schmitt Chevrolet and Tony Blair if you need help purchasing a car! They aren't just dealers... they're family!

chez21

Jan 16, 2012

I would to send a THANK YOU AND A TESTOMONIAL to Kelly Grody in the financial department. I am one of those buyer's that's not interested in adding anymore exspence to the bottom line of the purchase price of a new car but in this case Kelly was so knowledgeable of the advantage of adding a extended warranty and the Easycare program that Jeff schmitt offers. I was always the one that thought i would never use this crap. Well i have had my new Silverado for 4 months and already have lost a set of keys, Stopped by service with my Easycare card and in 30 minutes i had a new fob and key. If i had to pay it would of been $204.00. This is why they say use it once and it pays for itself. I'm a believer now, I have roadside assistance, dent coverage, key replacement, etch's glass and several other things that really make you feel as there's nothing that could go wrong that's not covered. As a satisfied costomer i will always be back to Jeff Schmitt for future purchases and sure hope Kelly can be the closer. Again thanks to all that helped,Kelly Grody,Robert Elswick and the used car manager Dave Zelik for being flexible with my trade. See you soon my 15 year old want a Chevy Cruze. John Chesley Huber heights,Ohio

coreone

Jan 16, 2012

Within ten minutes of my internet inquiry I received a response from Angie Weiskittle.It listed a complete review of the vehicle including price. Sales consultant Tony Blair handled the follow-up. He was polite, respectful and knowledgeable. I had additional conversation with Mr. Blair for two days before I chose the vehicle. Kelley Grody handled the business closing and Mr Blair cancelled an appointment to attend the closing with my daughter. Each employee worked hard to support the team. Post closing from the dealership was professional. Excellent experience.Respectfully,Lee Vance

edwardtm

Jan 16, 2012

Seth Green was a very good sales associate. He took the time to go over everything I asked and was there for me every step of the process.

lilady236

Jan 13, 2012

When i went to purchase a used car, Robert worked with me to get the lowest APR from a lender for the loan on my car. He did a wonderful job and was very courteous, and even worked with me to have a remote start installed on my car. Robert was very professional the whole time. I would recommend anyone looking to buy a car to go and talk with Robert.

gabbycooks

Jan 6, 2012

We recently purchased a used 2008 Chevy Impala after having some car trouble w/ our current car. We have less than stellar credit and weren't sure if we would be able to get a car loan. I had visisted one other dealership prior to my visit to Jeff Schmitt. I was approved at that dealership, but the amount of money required for a down payment was much more than I could afford. We decided to give Jeff Schmitt a shot. We were immediately welcomed by Robert, who we felt was very honest with us upfront regarding our credit situation. He took our information and got with the Finance Manager Kelley. Kelley was able to get us approved for the exact terms I was looking for, down payment and monthly payment. Robert and Kelley stayed late after closing to finish up all the paperwork with us. We are very appreciative of their help, and we love our new car!

unhappy45424consumer

Dec 16, 2011

There is no proof that there was anything even done . As far as I can tell the overpriced technician didn't even get out his expensive tools . He just stated that the problem could be spark plugs .I don't recommend this dealership Jeff Schmitt and my family, friends and self will not be going back . in my opinion they have poor customer service and dishonest practices. So if you want to spend $100 just for them too look at your car and you tell what it could be. Then want too charge $250.00 too change just spark plugs. This is your place. GOOD LUCK! I know better mechanics and dealerships.

Deborah Turner

Dec 14, 2011

I bought a new Equinox this summer. Within 10 mi from leaving the parking lot with my new car, the warning light for tire pressure came on. I returned to service department next day and was told they just forgot to calibrate pressure guages when the tires were switched (pulled low profiles tires from another vehicle to put on mine the day I bought it) which seemed plausable. Every 2-3 weeks, however, the pressure warning light keeps coming on for the same tire (driver front) and we keep putting air in it. No problem, slow leak, I just put more air in it, HOWEVER, the last time I it was low (27lbs) the warning light did NOT go off. NOW, Im concerned as Ive been driving on it low and the warning system failed. I came into the service bay 12/12/11, explained the ongoing issue with the tire pressure in the drivers side front tire AND the fact that the warning failed to go off the last incident and I wanted both the tire and the warning system checked. I told them at least 2X which tire exactly it was. After some time in the bay, the service manager came to me explained they werent able to find a problem with the tire or gauge and asked me again if I was having to put air in it or what was my problem. I again, explained to him about the repeated tire issue in the driver front tire since the day I drove it off the lot and also the warning failure the last time it happened. Maybe 30 min later, he sent someone else to tell me, "Bad news, we found a nail in the tire and it cant be fixed". I was upset to say the least since he had just come out and told me no problem could be found. I asked for my paperwork, walked over to the sales dept and asked to speak to whoever was in charge. I was sent the very same service manager who initially told me no problem could be found. He explained that at the initial time he spoke to me, they hadnt recorded WHICH drivers side tire it was, front or back, and he was just inquiring to figure out what my issue actually was. He actually had looked at both the drivers side tires at that time and wasnt sure which tire was in question. He stated that he would be happy to show me the nail. (Why would you not record the tire on the service order when I came in and specified which tire I wanted checked? Why tell me you couldnt find anything wrong with the tire or guage if youre just clarifying what you want to check?) I explained that at this point, after telling me they found no problem and coming back later and saying there was, I had no doubt a nail was there by NOW, not to bother, give me my paperwork so I could leave. I then took the paperwork to Grismer tires to have it checked to see if it indeed could be plugged or not, they examined the tire and could find NO nails in the documented tire recorded on Jeff Schmitts paperwork (tire with the slow leak), however they did find one in the tread of the rear passenger tire. Grismer advised before I purchased possibly 2 (?) new tires, that I should return to Jeff Schmitt, speak to him personally, and see if the situation couldnt be rectified as he felt Jeff was an honorable guy. I did just that. I went directly back to Jeff Schmitts from Grismer at 4:30 to speak to speak to Jeff, ran into my salesman who got his SALES manager who spoke to the SERVICE manager again, who then explained when he wrote it up, there was most likely a miscommunication as to which tire had the nail and his service tech was gone for the day to confirm the miscommunication. The SALES manager recommended that I bring the car back to confirm no nail in front driver side per your service order. Well the trust is gone. I dont trust them to examine it AGAIN for the third time. So..after a full day in service bays, Im now looking at going to Grismer to replace 1-2(?) new $250 low profile tires with 3000 miles on them, going to different chevrolet dealer and having the pressure guage valve examined.... AND I have discovered I have absolutely no tire warrantee info in my new owners packet regarding the expensive tires put on my car the day I bought it.......AND I have yet to speak one word to Jeff Schmitt. In essence, the sales department was great, but dealing your subsequent service issues....you are on your own from my experience.

Gasmith

Dec 1, 2011

I called Robert Elswick at Jeff Schmitt Chevy early in the morning, and discussed some Silverados I had seen on the website. He got back to me very quickly with some numbers. I decided to visit the dealership to look at some trucks in person. Robert put his lunch aside and spent the rest of his day helping me to find the Silverado with the options I wanted, at a price I could afford. He really went above and beyond to make sure I left the dealership a happy customer. I have dealt with Robert before, so I know this is normal operating procedure, and not just someone having a good day. I have and will continue to refer people to Robert and Jeff Schmitt Chevy.

q1w2e3r4t5

Nov 28, 2011

Ryan and the sales manager Mark worked out a good sales package for me. No high pressure tactics, each employee that handled transaction were cordial, efficent and professional. I have purchased 3 cars from this dealership, each experience being a good one and will do business with them again as well as recommend to others.

warsitz05

Oct 31, 2011

First of all customer srvice is horrible. If you call the dealership number, they ask what store and what associate, then they transfer you to then wrong department which transfers you back to the central line anyways, this cycle is continuous. If you can't figure out how to operate your OWN phone service how can you expect a customer to trust your ability to sell or service a vehicle? I finally made my way to the dealership and started working with a salesman who abruptly left me hanging to deal with his uncle. This caused me to be transferred to another salesman and we had to start the process over again from scratch, only to find out that the information that was provided on-line for the vehicles was completely outdated and inaccurate. I arrived at the dealership with 2 other appraisals for my vehicle from other dealerships and your company completely slapped me in the face with a ridiculous offer. In the end we were close to agreeing on a price and I couldn't get a solid answer or decision from anyone because it was nearly 3 hours later and my credit was still not checked to even ensure the finance charges I could be promised. I left the dealership and was told that everything would be worked out by the time I came back at 3 to start paperwork and pick up the car. I left not knowing what the payment would have been or any other information for that matter. This allowed me to call a competitor in the local area who WOWed me with perfect customer service and sales ability. I was guaranteed a price over the phone that beat your price by over $10 dollars a month in payments. When I arrived at the dealership I was greeted and taken care of by the same salesman and ultimately ended up with an even better deal when the information was processed and my car was appraised (by the way they didn't insult me and gave me exactly what I was asking for my trade). I ended up saving over a thousand dollars by going to this dealer and they even threw in maintenance for 2 years and dealer incentives. To boot, the whole process took only 2 hours with all of the paperwork where your dealership took over 3 hours of total mass confusion and no concrete answer. I am proud to say that I am the owner of a brand new 2012 Chevy Malibu from one of your competitors and will gladly recommend their dealership to all of my friends and NOT yours.

lindabent47

Oct 8, 2011

I inquired about a 2011 Chevy Equinox online. Came in to see the car.The car is beautiful. I was given a very fair train-in on my 2004(metal) Saturn Vue, and an excellant price adjustment on the 2011 Equinox. More than was offered on the internet. They worked with me on the price so that I would be able to afford it. Thanks guys!!!

lorianderson40

Jun 5, 2011

First and foremost - Brian was a pleasure to work with! A true professional, friendly, knowledgeable, and tuned into my needs. Consistent follow up even after the sale! They certainly want to be sure you're satisfied!I love my new car - 2011 Chevy Malibu! I never thought I would buy anything but a Honda, Toyota, Mazda - these are the vehicles I have had for the past 12 years...pleasantly surprised with the quality and attention to detail Chevy has given to this car - beautiful!I will be back and will recommend to family, friends, and coworkers. Thank you for your great service!Lori Anderson

Joseph Bogdanski

Jun 3, 2011

I/We were very pleased with the dealership in general. We were made to feel more than welcome, & was a pleasant experience. All of the sales personell, & financing personell did an oustanding job! I will highly recommend the Jeff Schmitt dealership, & especially Brian Mulkey as a salesman.

rallen69

May 10, 2011

The only area where I wasn't happy with; was the financing of all the Service Contracts that they apply to the loan!Couple Disappontment was; First I showed up to sign the Paperwork with a Schedule Time, the Vehicle was still at a Different Dealership,myself and the saleswoman had to go pick up the vehicle, when in fact the car was suppose to be ready and repaired at the schedule appointment. I spent 2.5 Hours, when in fact it should only have been 1.5 Hours.Second, when I took the Vehicle back for the repairs, no Loaner Car was provided, reason given was that the car came from a different dealership and all three dealerships should have the SAME Procedures when purchasing a vehicle!I also wanted to mentioned when I was there around April 28, 2011 looking for a New Car, I Stood in the New Car Sales Lobby for over 30 Mins. and No Salesman even acknowledge that I was even there to look at a car.When I showed up at the Mitibushi Dealership, before I even got out of my Vehicle Stephanie was right there waiting to discuss my needs for a Vehicle.The Best Part is I got the Vehicle I wanted, and that is the Most Important!All in alL in I would give the Dealership a B+ on A-F Scale!

Repchik

Apr 25, 2011

I had to sell a car I loved because of a hip replacement--the car was too low and too small. I'm not that old and I was not happy having to find a new car. I had to get in and out of cars and went to many many dealerships trying to find a car that would work. I left my name and what I needed with every dealership I tried (at least 14 of them). Butch Compton of Jeff Schmidt Chevy was the only one who even bothered to try to help. He kept in touch by email and phone. He did not intrude or bother me but whenever he saw a car that might work, he called, ran the information by me and checked to see if it was worth a trip (we live quite a ways away from there) to come and see it. In the meantime I was watching online and found 2 cars to try at Jeff Schmidt Mazda in Beavercreek. We called Butch and he sent us over to try them out. One was a shot in the dark and one we were very interested in. The one we were interested in was sold but the shot in the dark turned out to be the perfect car. Jesse Tenney helped us out and worked with Butch on the sale. I love my new car and I loved the service. For one thing they were are very respectful to women. And they all worked together instead of competing with each other. They cared about my being happy and even the loan officer (whose name was Schmidt) worked hard to get me the loan I wanted. I will be going back and I have already recommended them to my friends. If you want a great deal, respectful staff, reliable transportation, people who really care about you, the Schmidt dealerships are the ones for you. Thank you all for all of your help. Gail R.

temmesba

Apr 9, 2011

We had a totally positive experience at Jeff Schmitt Auto Group in Fairborn. We had already done our homeowork and had narrowed our search down to the Chevy Equinox. Our USAA buying service had pinpointed a few dealershops in the area that had a few Equinox and we obtained the internet price before we ever went up there. We thought we were just going to check out their inventory and probably would have to order what we wanted.We had made an appointment so when we arrived we were greeted by Marty, the sales manager. Ryan, our salesman, was knowledgable and very helpful as we test drove the Equinox that we were considering. It had everything on it we wanted and the price was right so we stayed and traded in our truck and drove the vehicle home. Kelly, the Queen of Finance, was with another customer so we waited for her to finish up and then she guided us thru the financing part of our new vehicle. Marty, Ryan and Kelly stayed until 11 PM to help us close the deal. What at team. Thank you so much.

treadw

Apr 5, 2011

Jason Gallimore went the extra mile when selling me a brand new 2011 Chevrolet Silverado. He stayed late one night (almost an hour pass closing) to allow me to test the drive the truck. He also talked to me over the phone and in person over financing options and other options related to the Silverado. He was very informative and very willing to assist me with anything I needed answered.

b12345

Apr 2, 2011

Michael did a great job finding out what our vehicle/finance needs were, matching that to the appropriate vehicle, and working with us to close the deal. I generally consider a car buying experience a success if I feel I didn't have to fight to get a fair price for both myself and the dealer. I consider this experience a success.

mgtymouse

Apr 2, 2011

Even though Jesse works within a different division of the Jeff Schmidt Auto Family, he discussed our choices and ended up going from the Mazda dealership to the Chevy dealership to help us. My husband and I ended up buying a Colbolt and Jesse was just as knowledgeable about our choice as he would have been any of the Mazdas that he typically sells. I appreciate his time and support and not only would I purchase another car from Jeff Schmidt, I would work specifically with Jesse.

pstanley

Mar 27, 2011

I was greeted with a very friendly sales rep it was Mike Donahaue, he went out of his way to make sure I was happy with my choosing to lease the Chevy Cruse. His boss Marty bent over backwards to help me in finance and I am truly grateful for the experience. I would recomend it to everyone I know to purchase a used, new or lease from Jeff Schmidtt, they treat you like family. Thank You !!

steventyler

Mar 12, 2011

I mentioned to Rick I was interested in a Chevy Colorado, and he found me the perfect truck. I've never been more satisfied. Great custermer services, I would recommend. ,Chris Jones

jordanh122

Feb 24, 2011

I went into Jeff Schmitt Chevrolet in Fairborn to look for a used car recently and was delighted with the experience. While I did not have a specific car in mind, only that I wanted something with good gas milage that would be dependable, I was in luck that Mike was there to help me through my car buying experience. He was very friendly and helpful. He showed me the inventory (touring through several different lots) and answered any questions I had about each car we looked at. Not once did I feel pressured or rushed. We drove a few different models and I decided that I liked the Pontiac Vibe. Once that was established, he proceeded to show me every Pontiac Vibe they had in stock. I found the perfect car for my needs and Mike negotiated an amazing deal for me. I would highly recommend talking to Mike at Jeff Schmitt Fairborn if you are in the market for a car and want a relaxed and enjoyable dealership experience.

wponczek

Feb 13, 2011

Had a great experience at this dealership working with Mike and Steve. Was looking to purchase a new Chevy Cruze and saw the one my wife and I wanted. We sat down with Mike and gave him all our information and then he and Steve worked up a deal that my wife and I thought was fantastic. Needless to say we purchased the vehicle. The Jeff Schmitt Auto Group Advantage program is what closed the deal.