Used Cars for Sale at Jerry Durant Toyota in Granbury, TX

Lamke1092

Sep 7, 2016

I've been in the market for a preowned Toyota truck and have been researching online and ended up finding a 2015 Tocoma at Jerry Durant Toyota in Granbury, TX. The team at the dealership from start to finish was friendly and professional and I could tell that they loved working at the dealership. Aron Jones the Internet Mgr. went above and beyond and paid close attention to every detail throughout the process to make sure I was completely satisfied to the point that I would certainly recommend working with him to my family, friends, and my employees. I met the Finance manager Steve who was excellent and punctuated the friendly experience. Also, the customer service manager Melissa introduced herself and helped me out on a minor tweak to my truck. I will drive the extra 60 miles out of the DFW metroplex to Granbury to work with them again and would recommend the same to anyone interested in a new or preowned vehicle. Thank you Jerry Durant for instilling in your team such professional and family oriented business acumen.

Angela Poudrier

Aug 23, 2016

Aaron Jones made my car buying experience the best I've ever had. I knew he had my best interests at heart when he gave me the exact info I received from family members about what I should avoid with certain vehicles before I even got there. I cannot say enough about how well I was treated and I will continue to recommend this dealership. Thank you Aaron, you are the man!!!

Tundra16

Aug 20, 2016

Michael Brown is a great sales agent to work with. Knowledgeable, patient, and listens to his customers needs. Helped us find exactly what we were looking for. Overall a great buying experience.

Laura Mc

Aug 19, 2016

Once again, Aaron Jones, has exceeded our expectations! This is our 2nd time purchasing a vehicle at Jerry Durant Toyota and it will not be our last. This is our dealership for life! The treatment we receive from Aaron makes us feel like we're family friends not just customers. We also referred our kids to Aaron because we knew he would take care of them and do it well! Of course he did just that. He cares about people and what their needs are. He made sure we walked out the door with exactly what we wanted and made sure every detail was taken care of. Windshield spot free, gas tank full, immaculate vehicle in and out! You won't be disappointed, he's the best! Thank you Aaron for everything and many blessings to you! Michael and Laura McClelland

cg99ag

Aug 15, 2016

This was one of the easiest salesmen and finance men that I have dealt with. I went in knowing what I wanted but also knowing I didn't have to buy. They were easy to work with and never made me have to get upset or mad. Aaron makes buying a car not only easy but fun and it never felt like I was having to deal with someone that thought I didn't know what I was talking about, as usually happens since I am a woman. Aaron is one of the BEST salesmen I have ever dealt with. Tony, in finance, was also very easy to deal with and made the financing of my car very easy and a pleasant experience.Thank you to both of you for working with me as an equal.

estesjt

Aug 10, 2016

The salesman who helped us was Mike Brown and he was outstanding and extremely helpful. He put no pressure on us about buying or not buying a car and seemed to understand exactly what our situation was. I guy named James (forget his last name) also got involved and he too was helpful.Jerry Durant employees are simply better than most of those in other dealerships. We have been using Jerry Durant service for about a year and a half, they always take care of you in a professional manner without constantly trying to stick you with something you don't need.

K Enlow

Jul 24, 2016

I recently purchased a new Toyota Highlander from Jerry Durant Toyota. Aaron Jones was my salesman, and he is by far the BEST salesman that I have ever had when purchasing a vehicle. He was knowledgeable, professional, and very personable. He walked me through the entire process, and even answered questions after hours. You cannot go wrong with Aaron Jones!

grimmer2011

Jul 10, 2016

My wife and I were shopping for newer used vehicles, We contacted Aaron Jones who helped us with the decision on what vehicles to purchase. My wife chose a used 2015 Highlander and I chose a used 2015 Tocoma Prerunner. Aaron was very professional and patient as well the rest of the staff at the dealership! We will definitely be doing business again in the future.

BPaige

Jul 9, 2016

Greg Dickerboom is the guy you want to buy from!! He has stayed in contact with me from day one of my first car purchase back in August 2011! He didn't just sale a car to me he took a personal interest in my and my family and takes time out of his day every holiday to see how we are doing!! If you truly want to feel cared for and have a great car buying experience GO SEE GREG!!!

bfeuilly

Jun 29, 2016

took my car in for an oil change and they broke my drain plug and charged me to fix it my car was just fine before i took it there

Judy White

Jun 24, 2016

I felt as though I was being welcomed home by family when I stopped at the Jerry Durant Toyota dealership in Granbury, Texas the morning I bought my new car. It was my first stop of what I intended to be many dealerships. I planned to go several places & see what was offered. Their salesman, Aaron Jones, & everyone else involved made me comfortable with my decision to purchase my new car that morning. I was patiently guided with such respect & never once felt pressured as is sometimes the case when car shopping. The salesman, Aaron Jones, was not only knowledgeable about their Toyotas, but could rattle off everything about other car brands as well. I had researched online many brands of cars just enough to know that Mr. Jones knew what he was talking about & was being honest & truthful. This gained my trust & made me comfortable with letting him lead me through this car buying venture. I have been a teacher for 25 years. My heart is full of a lifetime of memories with little ones. The salesman, Aaron Jones was "my teacher" that morning as he patiently led me through everything to help me decide what the right car was for me. When I pulled out of the Granbury- Jerry Durant Toyota Dealership in my new Toyota, I was comfortable that I had made the best decision for me. The kindness & genuine caring manner of the salesman, Aaron Jones, was without a doubt the biggest influence in my decision to buy my car from Jerry Durant Toyota of Granbury. Their dealership is fortunate to have him as an employee. My life was blessed getting to know him. His way of dealing with people reminded me of my son, Randy White. My son always cared so much for people & helping them any way he could was important to him.Although Mr. Jones & my son's jobs are not the same, helping people with a caring heart is just the right thing to do, no matter what line of work you're in. They both have a gift for dealing with people. Mr. Jones by guiding people with such knowledge, compassion & humor through the car buying process & my son, Randy by helping & protecting people through his work in law enforcement until he was killed in the line of duty with the Bridgeport Texas Police Department.(Sgt. Randy White EOW: 4/2/09) Tim McGraw must have had young men like Mr. Jones & Randy White in mind when he recorded the song "Always Stay Humble & Kind". I am very happy with my car buying experience & will recommend Jerry Durant Toyota of Granbury, Texas & especially Aaron Jones to anyone I know who is purchasing a car. Sincerely,Judy White

mike c

May 30, 2016

I was needing to determine if a Tundra would fit in my garage. A few dealers I had talked to denied me the opportunity to "stray" from a preset test drive route. Aaron Jones arranged it (within seconds) to allow me to take the truck. Shortly after that, The General Manager also volunteered to save me a 45 mile trip (one way) and bring the truck to me. AM I THAT IMPORTANT? 2 days later I was at the desk negotiating a price. Aaron actually was helping ME in the negotiations and assisted me in getting a great Tundra at a great price. . (this is not my first rodeo and I was NOT being played) Every contact I had at Jerry Durant/Granbury was great and Aaron Jones was the best salesman I have ever dealt with. I will be back.

mhager40

May 29, 2016

Thank you so much for helping us get into the right car denise bone was awesome and she totally went above and beyond to get us in the right car. I would recommend this dealership to anyone looking for a car or truck thanks again miss denise bone you totally rock

M Carney

May 24, 2016

I contacted Aaron Jones concerning a vehicle listed for sale on the Internet. I explained that my foremost concern was whether the vehicle would fit in my garage. Within a few minutes, I was offered the opportunity to take the vehicle to my house (40 miles away) with absolutely NO guarantee that I would buy it. At that point the GM volunteered to bring it to me in order to save me 160 miles of driving. It fit just fine. Aaron spent time trying to set up a vehicle and a deal.. in a very timely fashion, he put together a truck and a deal that was truly incredible. He worked diligently and dedicated as if I and this deal were the absolute most important thing going. All for a reduced priced, used truck. I can't imagine how Aaron would treat someone who was going to buy a regular vehicle. I cannot say enough about the way he treated me and how hard he worked for me and the excellent deal he helped me get in spite of what it did to his commission. ,The entire dealership should be applauded. They, and especially Aaron Jones have earned my respect and my business for many cars to come. Michael Carney

Heathershaid

May 12, 2016

Jerry Durant Toyota is the BEST!!! Aaron Jones was my salesman and he went over and beyond what he could have. I bought a new 2016 Toyota 4Runner and am extremely pleased with this dealership and my car. This is my second 4Runner. I would highly recommend this dealership and will be back again!

Jason Carr

Apr 20, 2016

Thanks to Aaron for making our purchase a fantastic experience!! Easy and no pressure sales will bring me back to Jerry Durant Toyota in the Future!

Nebu Cherian

Apr 19, 2016

Since Toyota Dealerships near my house in Plano are very much misleading, I decided to go to Jerry Durant Toyota in Granbury TX. I found the hard to find used late model Avalon Hybrid at this dealership through Cars.com. The sales person Hal Norman is great and very friendly, I think I got a fair price for our trade in Toyota Camry too. I would definitely refer this dealership to my friends and relatives.

Paris15

Mar 14, 2016

Thank you Aaron for making our car purchase a great experience. I wouldn't hesitate one bit to drive 60 miles again to buy a car from you any day of the year. You are just a really nice guy to work with and making it happen for us. The Toyota facility is also a really nice place. Everyone there is nice too.

John H. Shaw

Mar 11, 2016

I had planned on going in with my foot down and make my demands to get what I thought was fair for my trade in, and to get the 2012 Kia Forte Koup at a reasonable price, but after meeting Aaron, I felt like he put his foot down for me. He made the entire experience as smooth and fluid as possible. I can't recommend seeing his more, you won't regret it!

Laura Mc

Mar 4, 2016

Very impressed with this dealership! This was the best car buying experience we have had in 30 years. We didnt feel like we were walking into the usual, pushy dealership we have dealt with in the past. We went to look at a vehicle we found online and had the great pleasure of meeting Aaron Jones. Our goal was to get out of our high priced vehicle for an inexpensive car. We had significant negative equity in our Kia and it was looking pretty hopeless. The manager took the time to explain to us how we needed the right vehicle to absorb the deficit. We left completely assured by Aaron that he would work very hard to find us that car and told me the day and time he would get back with me. Sure enough, on the dot, he came through with his promise. He had an offer for us and found us a better car than the one we originally looked at. Everything fell into place better than we expected. Aaron is an amazing salesman with integrity and tenacity!! We left feeling like we made a friend! Really can't say enough good things about Jerry Durant Toyota and Aaron Jones! Thank you from the bottom of our hearts for caring about us as individuals and not just more money for your pocket! Feeling very blessed! Laura M.

monica

Feb 2, 2016

Aaron made sure that I understood he would not pressure me to make a purchase I wasn't sure about. He let me know that he would find a deal that was best for me and he would work it until he found the right one! He was extremely knowledgeable about his work and made me feel comfortable. He wasn't a pushy sales person and that was something you don't always see in a car salesman. I definitely will come back to Aaron when I'm ready for another. I LOVE my Chevy Traverse, AKA "Pearl". Thanks Aaron!

RC~cola

Feb 1, 2016

This is the second vehicle my husband and I have purchased at Jerry's. Not only is Jerry's "our dealership" but now Aaron is "our car guy" FOR LIFE! I cannot express the how extremely difficult our situation was when we needed a new to us car. Aaron made us so proud with the car he was able to get us in and the way we were truly treated like family at Jerry's. Anyone looking for a "new to you" car NEEDS to call Aaron. Anyone who might be in a sticky situation with a trade, credit, budget WHATEVER it may be NEEDS to call Aaron. You will be so proud you did, for sure!

SusanLadyBJohnson

Dec 15, 2015

When you think "car salesman" do characteristics like rude, pushy, money hungry, and possibly even moral lacking come to mind? Well, those are things that I normally would have thought as well, until now... Aaron Jones is the rare exception to the general labels put on car salesman. From the start he was extremely nice, friendly, and helpful. Made me feel like he genuinely cared about my level of concern in making sure it was a smart buy. Not once did I feel I was pressured into a buy because he makes you feel as if you're just talking with a friend. I was pleasantly suprised with the comfort I felt throughout the entire process and I would not for a single second hesitate to recommend Aaron to any and everybody!!

Trevor11

Nov 16, 2015

Was car shopping on line, found a couple I was interested in, and was contacted by aaron jones from durant Toyota in granbury, tx ,not going to go into the step by step process, but went to Durant Toyota in granbury, tx, and asked for Aaron he came out to show us the cars we were interested in with car fax's in hand he was very informative and caring, (he doesn't try to push the cars down your throat like I thought all car salesman were like) Aaron is on top of the game and will go out his way to make you feel comfortable and help you through the car buying process, so if your looking to buy a car go to Durant Toyota in granbury tx and ask for Aaron Jones

Rpd3

Nov 7, 2015

I live in Louisiana and actually found an online listing at jerry durant after not finding what I wanted for the price I wanted here in la. I contacted Aaron jones at Jerry durant and he immediately went to work putting together a deal for me. They got the price where I needed it to be and I flew in the next day. Even though the airport was an hour and a half away they were there waiting for me when I landed. Got to the dealership and had everything ready to go. Drove the car signed the papers and headed off to our hotel. Including the flight and ride and time at the dealership it was still less time than I have spent on some local purchases at home. Not only was it COMPLETELY hassle free but our salesman Aaron was knowledgeable about the product completely helpful,respectful,and courteous. I will likely consider them for all of my future purchases as long as they have what I need there. I'm sure they will or can get it.

Helen

Oct 26, 2015

I enjoyed dealing with Denise Bone. She knew the product and it's capabilities. Explained all of the car's features and how they worked and answered all my questions. I will do business with her again. The Financial Manager, was gentlemanly, and knowledgeable and quickly understoodhow I wanted to purchase this car. It was fast, efficient and professional. You could not ask for more.

Franklin DeSpain

Sep 22, 2015

I was looking for a new vehicle for my Wife and I had the exceptional experience from the start when I was first contacted by Taylor Brown in the search of a new vehicle for my Wife. I was interested in the FJ Cruiser and Taylor Brown said that there were two used ones on the lot as Toyota stopped making them in 2014. My Wife and I set up an appointment with Taylor Brown to look at one of the two FJ Cruisers and after we arrived at Jerry Durrant Toyota, we fell in love with our new FJ Cruiser. Taylor Brown went above and beyond to make this buying experience a very happy and positive experience. All of the staff at Jerry Durrant Toyota who were involved in our transaction was a positive one and I am so blessed that we chose Jerry Durrant Toyota as our Dealership and that we had Taylor Brown as our Salesman. I will surely recommend Jerry Durrant Toyota as the one and only Dealership in purchasing a Toyota. My experience at Jerry Durrant Toyota was completely awesome...

Autumn

Aug 1, 2015

This was a fabulous car buying experience mostly because of our awesome car salesman Aaron Jones! From the moment I spoke with him on the phone until we pulled out of the lot Aaron was friendly, understanding, and helpful! I would definitely recommend going to Durant Toyota of Granbury and make sure you ask for Aaron! :)

Crazycarl

Jun 21, 2015

We travelled 4 hours and 20 minutes round trip for our purchase. Our experience began over the phone and online where we were able to accomplish much of the paperwork to speed up our purchase. The people that we dealt with were very helpful and did everything needed to answer all questions we had. We left with the feeling that we will be able to call them at anytime with any questions or concerns that we may have about our new vehicle.

leftco

Jun 18, 2015

I received world class attention and much more than I came in for. I was shopping for a used Toyota and ended up leaving with a brand new Tacoma. My monthly payments were kept at a minimum and the service was, fo lack of a better word, outstanding! Carmen Scott made our decision haggle free and quick. I'll never buy from another dealership again. My entire family now drives Toyotas!!!

liz

Jun 1, 2015

Had a few obstacles trying to purchase my car but our salesman Aaron was outstanding! He helped us figure everything out and I was able to purchase the car I wanted. His attitude rocks!! Highly recommend you look for him if you walk into this dealership!! Awesome job!

firechief1955

Mar 31, 2015

thanks so much for the time and effort that you went through Saturday. it was truly a great experience for us. Jerry Durant Toyota has a very valuable asset with you as an employee. way to go Carmen

Yota

Mar 31, 2015

The service department is horrible. I took a RAV4 in for a basic oil change. They try to upsale on items you don't need. I took their "concerns" with my vehicle to my reputable mechanic. Turned out my car was just fine. They also did not check the tire pressure or fill the coolant as I requested. Do yourself a favor and go to Fort Worth. A much better service department there!

daddylac

Mar 28, 2015

I bought this truck before it was even cleaned up. There is a few minor things to be taken care of when I return to get my new tags. My sales person was Denise Bone and she was wonderful. She was very professional while being very down to earth. In other words she is a winner and I will recommend her to anyone thinking a buying a vehicle.

carnes2015

Mar 14, 2015

I could not have asked for a better experience buying my 2015 Avalon. Aaron jones was the best salesman we have had this far. I would recommend him and this dealership to anyone!

Shelbyreed

Feb 18, 2015

I will not go anywhere else in this world to buy a car. My Camry is my second car from Jerry Durant Toyota. Denise is the only one I ask for. She gets you whatever you are looking for. I would recommend her to anyone! Best car sales experience!

Danielle

Feb 13, 2015

I had previously totaled my vehicle and needed one asap. With that being said I thought I was going to get some crappy deal because I was vulnerable. Carmen made my car buying experience painless, easy and I walked away feeling like a got a good deal. Carmen listened to what I wanted and never tried to push me into a car that what above my ideal budget. She was also patient in the fact that I wasn't sure what kind of car I wanted. I will be buying cars from Carmen in the future.

arcman56

Feb 12, 2015

Shopping for an SUV was a pleasant experience with Carmen. The experience started with a phone call about the vehicle we eventually ended up buying. Carmen worked with us from the beginning of the sale to the finalization of our purchase. It was a distance transaction at first and we drove from Mesquite Texas to Granbury on a very cold evening to check the vehicle and close the deal. She was professional, courteous and helpful. Even suggested a very good hamburger joint in Granbury for us. I wish all sales persons were as great to deal with as Carmen was for us.

Jessface

Feb 10, 2015

Carmen made my car buying experience fast, simple, and fun. It was my first time buying a car by myself and I was overwhelmed and intimidated. Carmen took the time to show me all of my options and ultimately made me and my pocketbook happy!

scornett40

Dec 18, 2014

We found a Lexus online and inquired about it. When we arrived at the dealership Michael had the car pulled up front and ready to show. Michael also negotiated the price and that was great. We were able to pay cash. The overall experience was amazing. No hassle and no back and forth like most other dealerships. When I am ready to buy another car I will Be buying from Jerry Durant Toyota,,, Thank You to the professional and friendly staff for making it pleasurable.

lilman911

Dec 3, 2014

I was looking for an SUV and had looked around a lot of places. I saw the one i wanted online and sent Denise Bone an email the day before Thanksgiving. She emailed me and called me friday morning and we made a deal and she had it ready for me on Saturday. She was very professional and yet very "down to earth" at the same time. We have bought an FJ Cruiser, two Corollas, a Tacoma and now a 4 runner there and have been treated very well each time... thanks Denise

Wacorandolph

Dec 3, 2014

From the first contact to the last "see ya later" they were honest, attentive and worked hard to get us on the road again in our new RAV4. The staff went lots of extra miles to accommodate us since we had driven lots of miles to get there.

lnu.kaisar

Oct 29, 2014

Mr. Hal Norman really makes us happy, he is very gentle, patient and helpful. we appreciate it and thankful for the great job he did to us.

Daron Babcock

Oct 1, 2014

My experience with Denise and Jerry Durant Toyota was nothing short of outstanding. They did it all. Everything they said they would do they did with excellence...no games and no hassle. I've bought a lot of cars through the years, and this is by far, my best experience yet.

rturner01

Oct 1, 2014

This is my 2nd Toyota I have purchased from Denise Bone at Jerry Durant Toyota. The 2nd time around was just as enjoyable as the first one. Denise was very knowledgeable of the products and showed us several vehicles prior to us deciding on the Avalon. She introduced us to the service area and had the car detailed prior to us leaving. Denise is a great person to reperesent your dealership.Ray Turner

sejimenez77

Sep 21, 2014

Ms. Bone made it an excellent experience. I was introduced to the service department. I feel that I will continue to do business with this dealership, both for service and for purchasing a new vehicle.

silverbeatles

Jul 30, 2014

We were extremely pleased with the way Juan Munoz handled the purchase of our Toyota Camry. He was truly a gentleman and a breath of fresh air. Not only was he knowledgeable and answered all our questions but was sincerely interested in assuring that we were satisfied customers. We negotiated a price amicably and never felt we were subjected to any high pressure. We would strongly recommend Mr. Munoz to anyone who wants to purchase a car.Richard & Carolyn Bell

Easyish

Jul 6, 2014

Told the dealership several times our criteria for buying a 4runner and it needed to be certified before we bought a vehicle. We were told yes it can be certified. We live 2.5 hrs away, made the drive, and Darrel Marriott, the finance manager, said the SUV was certified. Then sold us a extended warranty (SecureNet) for $1750 and said it was a extension through toyota because our SUV was certified and that was the only reason he could offer the extended warranty. After asking if the extended warranty was through toyota and Darrell saying that yes it was "backed" by toyota we purchased because of our faith in the toyota certified program. When we get home at 12:30a.m. I look up the toyota certified program and found out that our vehicle was NOT certified. There is a very thorough process for certification that Darrell did not go through with us. The vehicle had scratches, a dent, interior had wear spots, and made a loud humming noise over 60 mph. All of which are on the 160 point checklist that a tech, sales manager, customer, and sales are supposed to sign. Toyota has it's own extended warranty (gold and platinum) which was never mentioned by Darrell because he couldn't because,once again, the SUV was NOT certified. Throughout the financial process Darrell mentioned how he wouldn't lie to us, even though the whole process was a lie! I texted our salesman at 12:30 a.m. that night to let him know I had found out about this scam. The following business day the sales manager, David Emmitte, called and said that it should be okay because we bought a extended warranty. He didn't try to fix this problem just implied we should be happy with the deal and stated if we wanted to bring the SUV back. Being totally frustrated, and feeling scammed, we said yes. So we drive, once again, 2.5 hours to drop off the SUV. When I told David Emmitte that we would be contacting toyota financial about Jerry Durants abuse of the program he said that they did NOTHING wrong and he's satisfied with how the deal went! Crazy! Now, I understand that a dealership is a business and they need to make money, but they are blatantly abusing the Certified program name in order to sell cars. Complete unethical lies! I will be contacting toyota about this and spread the word to stay away from this store. Your business is much more appreciated elsewhere and you will be treated with much more respect at any place other than JerryDurant toyota! Don't go there.

BethChambers

Jun 1, 2014

Denise, Carl, and Matt all eent out of their way, staying hours after closing time, and helping with a complicated financial situation, all wih great and friendly attitudes. Definitely worth driving an hour to do business with them. We got the perfect car, and at a great price!

syater

May 20, 2014

Denise Bone helped us with the purchase of a used vehicle we were looking for. My wife and I both work out of town so she was very helpful in meeting with us at odd times. We met with representatives of the finance and service department. Everything was smooth. We would recommend Denise to everyone.

jricard982

May 16, 2014

Outsanding support from Denise and staff. They seem to go the extra mile to ensure a good customer experience. This is the second vehicle that we've purchased from this dealership in the past year. We tried to do our homework and visited several dealerships close to our home. We live in Denton almost across the street from another Toyota dealership and we traveled to Granbury to do business. The staff is willing to make the extra effort to meet your needs. We are not naive, we didn't get a gift, but I will say everyone did what they could to ensure a good outcome.If we need another vehicle, we will certainly go visit Denise at Jerry Durant Toyota in Granbury.Thank you.

Mchlswtt

May 16, 2014

Was treated great, easy to deal with and very accommodating. Enjoy doing business there, service is great! Facility excellent. Whole staff is very friendly. I have bought my last two pickups from this dealership and Denise.

raullaj0853

May 16, 2014

Purchased vehicle from this facility all the way from San Antonio Texas and was told not to worry vehicle was check and 100 point inspection and if something wrong they fix it and All you want to hear when buying a used vehicle and based on the history they have why not Trust them and will be the last cause not only was the car been wreck before , it also had issues and #1 odometer was wrong from day of purchased #2 State Inspection was left blank and No Wonder They are a Emmissions County and Car had Oil Leaks and Misfire Cylinder codes and of course you don't want to sign a inspection ticker that will get You fined an Juan Munoz was a Big Kiss xxx type of Approach until of course bought car and 10 days having car call back and all the Staff kept saying you didn't purchased extended warranty and even if I did bought warranty they wouldn't had covered it cause takes 30 days for a extended warranty to Effectively use and still waiting on the warranty they said will work right away and The GM is Horrible by only agreeing to pay for Valve Cover Leak and not what we have spent and knowing they Violated State inspection Rules along with False Advertising on 100 point inspection and oil serviced and to buy with Confidence and that's why a Ex employee won 2.5 million judgement on Them cause when You Lied to others how you expect to Win but Loosing be only Option and just so everyone can See this and Hope You Have Real Confidence on who to Trust cause This Guys ain't what they preach themselves to be

zcs626

Apr 22, 2014

I have a bad habit of purchasing a lot of cars, so I have a lot of experience in dealing with used car salesmen. My strategy is to negotiate the main terms of the purchase (vehicle price, trade-in, other additional items I would like to get) via email. There are not a lot of dealerships that take folks seriously via email, due to the internet age and general tire kickers.I emailed Jerry Durant Toyota about a used Maxima and Juan promptly emailed me within 15 minutes of my inquiry. He was professional, friendly, and we started a great dialogue with me telling him my interest in this Maxima. At the same time I was working with another dealership that will remain nameless, and it was much closer to my home than Jerry Durant Toyota. I expressed to Juan that I live about 90 miles away from his dealer, and that if we can come to terms on the price/trade-in, I will make the hike over to his location and pending my inspection of the car, I would purchase it.Right off the bat, which is very unusual for trade-in's, they offered me a fair price for my car. Most dealerships will insult you with the offer of your trade-in, which I immediately either walk out on, or delete the email thread. Juan and his management were up front, and willing to work with me. We agreed on the trade-in value one counter later, and I went to purchase the car.Upon my arrival at the dealer, the car I was buying was right outside under the awning, cleaned up very well and I met Juan inside. He was personable, pleasant and easy to deal with. I was in & out of the dealer in no time. Their finance manager was very personable as well and not annoyingly over-pressuring with the additional items they ask if you may want. (GAP, ext warranty, tire warranty, etc).As I mentioned with my bad habit of changing vehicles often, my experience with Juan and Jerry Durant has hands down been the best transaction I have ever done. From start to finish, these guys are the best dealer to buy a car from. It's too bad I don't live closer, or have any friends/family in their area, but I will recommend all of them to at least check Jerry Durant's inventory and ask for Juan because they will be just as happy with the experience as I was.Thanks again Juan, you tha' man!

nikhileshms

Mar 28, 2014

Carmen Scott was very professional and used to always respond (believe me, I had tons of questions/clarifications) in a timely manner to all the emails I sent.If you are looking for a hassle free car buying experience, I highly recommend Jerry Durant dealership and Carmen Scott as your Sales representative. I got the quote for my Toyota Camry SE via internet. I had sent all the details of the car (color, configuration, optional packages, etc) and had requested the quote. Not only the quote was honored, Carmen Scott and the Jerry Durant dealership ensured that the car/configuration I had specified was delivered to their dealership from the factory. Carmen, kept to me update on the car status (from factory to dealership) whenever she had some status to share.I know where to go buy my next Toyota if I decide to buy another one in the future.- Nikhilesh.

flogeb02

Mar 10, 2014

Dear Mr. Juan MunozThis was our first time buying a car from the Jerry Durant Toyota dealership, and we couldn't have been more pleased. Juan Munoz provided great customer service and was by our side the entire time. He is super knowledgable about the Totoya vehicles which made it easy for us to trust his judgement. When it came time to do paperwork, he made sure to expedite the process, the purchase of the vehicle was very painless.I look forward to working with Juan in the near furture.Again, thank you for your exceptional service!Man, we love our new car!

L&C FETCH

Feb 25, 2014

Our salesman, Hal, provided us with excellent service. We drove over two hours due to the good reviews this dealer had and we were not disappointed. The process was fast and very considerate of our budget. The car was exactly as described on line and in very nice condition. We would recommend this dealer to anyone in the market. Best experience at a dealer that I can recall. Thanks to the whole crew. We enjoyed the sale.

sspears36

Feb 18, 2014

Super awesome experience working with Juan! I found a 3 year old certified Camry with navigation and backup camera on cars.com located at Durant Toyota. But I needed leather and heated seats to make it what I wanted. They offered to have them installed at a huge discount and then DELIVERED my car when it was done! They made sure the car was like new before it was delivered. Super happy and confident that I bought a quality vehicle from a professional Toyota Dealership.

brenda34

Feb 9, 2014

baught a 2014 toyota pruis, we had some bad weather were i lived and Denise came all the way to Azle to pick me up. I have never found a great place as Jerry,s Durant Toyota they was so kind and I will always return back to them in the future and will send others there thanks the Bowers Family

tliles

Jan 29, 2014

This was without a doubt the best experience I ever had with a dealership. They are military friendly which reflected in the price and their professionalism towards me and my family. I will definitely recommend this dealership to anyone that is looking for a car.

Jumpythings

Jan 24, 2014

This is the third truck I have bought from Durant, they are always very helpful and friendly. The service department has always taken real good care of me after the sale, I always return for all my service. If you ever have a problem they take care of it!

chancechatellier

Jan 23, 2014

My experience was fantastic. I look forward to visiting with Hal and Darrell again during my service visits. Both of them were very helpful and professional. I will not only recommend the dealership to my family and friends, but those two especially! Thank you! Keep up the great work.

thuck1047

Jan 11, 2014

In the past year, I've traveled around the Dallas area looking for a vehicle and received an attitude of "I don't care if we sale you a vehicle or not." At Jerry Durant, the attitude was "we're getting you what you want today." You don't find very many dealerships where everyone shakes your hand and you're top priority as soon as you walk in the door.

PaulZuniga

Jan 5, 2014

A+ experience at Toyota of Granbury. A definite recommendation to friends and family for a vehicle purchase used or new. My questions were answered immediately. The price of the vehicle we chose was negotiated well from both ends, competitive and fair when it came to the bottom dollar. Trade in value was more than acceptable. Our sales rep was very detail oriented in explaining the use of features for everything we test drove. When it came time to agree on pricing, the sales manager and finance team did an excellent job on meeting our financial needs and was more than willing to work with keeping the numbers in our favor. The only setback was the wait time from start to finish that could potentially be excused due to the fact that it was the last day of the year and was busier than normal. And the waiting area did lack a child friendly environment as far assisting in keeping children busy while we conducted business. Overall process was good. Will definitely make another purchase here. Thank you Richard Taylor.

Buyers from SW Arlington

Jan 3, 2014

After several disappointing experiences earlier in the week, we decided to drive to Granbury where we had purchased our last SUV. Our patience had been stretched by the antics and sales-speak of DFW metroplex car dealers. It had been a game of deception so far: What you see is not what you get (trade value, discount or financing). After leaving the metroplex, we first stopped at Jerry Durant Toyota of Granbury. It was our final stop, too. We were treated honestly and without misleading jargon of market adjustments, so called best-price deals, compounded by incongruent rebates and discounts (did not match advertised specials) and ridiculous dealer-added options. Our experience at Jerry's: Trading, buying and closing the deal with Amy, David and Darrell was fast and accomplished with no surprises. The straightforward, no nonsense approach will bring me back to the dealership for future purchases.

Jack Evans

Jan 3, 2014

Salesman Keith Fabian was friendly, spent a lot of time with us and answered all our questions. Wasn't pushy. After we'd agreed on a vehicle and went to pick it up, Keith and a young lady (don't remember her name) programmed our blue tooth phone and showed us how to use the information center and answered any questions we had about operating the vehicle. There was much more they did for us that will allow us to recommend them to others, as well.

Margaret Haines

Dec 31, 2013

I want to express my delight at the excellent service provided to me at Jerry Durant Toyota in Granbury. The service department staff impressed me and I am totally satisfied with the work and the explaination of what was done.

mrwak

Dec 31, 2013

I never delt with a car dealer like these folks before, polite NO games! good prices I found NO Toyota dealer in Fort Worth that could touch these folks. We bought the car from Carmen Scott and she was so nice she knew what she was doing I give her all AAAAAAAAAAA. Same for the dealer the hole experience was great.

michellekamp

Dec 29, 2013

Awesome service. We love our new Prius. Denise gave us a very great deal with no high pressure. She was willing to work with us and such a friendly lady. We will go back and see Denise for our next Toyota purchase.

Shanson7

Dec 29, 2013

Nicholas did a great job of following up & working with us to satisfy our concerns & questions. He was a pleasure to work with, we would recommend him to our friends & family.

Kirt Bell

Dec 13, 2013

Service was excellent and quickly taken care. Service agent did an excellent job.

p3pals

Nov 13, 2013

I have had a great service department experience each time I've taken in my Prius V. The staff is very friendly and helpful in explaining what needs to be done. However, I'm a little disappointed in the Prius V because, with less than 7,000 miles, rear brake pads had to be replaced!!! What?? Of course, it's still under warranty so there was no charge - just the inconvenience of a 60 mile round trip.

R Roberts

Nov 6, 2013

Juan made the pricing negotiation easy, also he answered my questions and calls quickly and concisely. I hate buying cars due to the haggling and back and forth. Not so with Jerry Durant. I had been working a deal with a dealership out of town and it was a hassle and more expensive. I got a good deal in Granbury and it all was done quickly. Additionally, Matt in finance made things go smoothly and quickly. Matt suggested I buy the tire warranty which I was opposed to buy did anyway. 3 days later I got a nail in my new tire and they replaced it with no issue and in no time and washed my car. Great experience all the way around.

Cal M

Oct 31, 2013

I recently had repairs done on the drive system of my Land Cruiser. The failure of one of the parts (not that fault of the mechanic or service department) required a return visit for another repair. Eddie provided me with a new Tundra to drive while the part was being shipped. In less than 24 hours the vehicle was repaired, washed, and ready to go. The entire service department and the facility is top notch and very clean. It doesn't matter who greets you (Melissa, Eddie, or Josh), the service is always excellent. Many Kudos to April and all of the service personnel. Thanks!

r. case

Oct 23, 2013

we've dealt with JD with 4 cars purchases since 2008 ... totally satisfied ... the service manage, april, and assts' melissa and eddie are tops ... and of course, denise bone, whom we bought all our cars thru ... i truly believe that some of the larger city toyota dealers should look to granbury as a model to do business by ... highest regards, rick and carole case

Bought a Prius

Oct 21, 2013

Our salesman, James Barton, was very helpful and friendly. Matt, in Finance, was also helpful and friendly. They were all very service-minded and seemed to sincerely care about they service we received.

Karen

Oct 19, 2013

The best experience ever at a car lot.Staff was super friendly and Daryl ,my salesman,was very helpful.Thanks,Daryl,for being such an awesome guy.

T R Wenrich

Oct 18, 2013

On a recent visit for some routine maintenance, I was impressed with the professional and friendly reception that I received. Melissa is a real asset on the service team.

Tony Procaccino

Oct 17, 2013

Needed new wiper blades and state inspection. Melissa is always so attentive, friendly and knowledgable. She's a true asset to Durant. George the Maintenance Foreman is always there to be certain the I'm satisfied with the job...as always..never a complaint...great dealership.

cschoepp

Oct 3, 2013

Overall we had a very good experience buying our car at Jerry Durant's. I do though have some complaints. -I resent being told how to rate the dealer at the end of the process. I find the speech about "either rate us as truly outstanding or we fail" off putting and making the whole survey process meaningless. This is the reason I am coming on this site. - My second concern is with the financing of our car. The predictable hard sell of additional coverages is exhausting. -The use of ridiculously over copied difficult to read child like charts to illustrate the added coverage is insulting when everything else in the dealership is impressively designed. -The actual Toyota Coverage was minimized and not honestly discussed especially in relation to the added coverage being aggressively pushed. - One can't help but feel as if you where just sold a bill of goods when you left the financing dept.Again I have nothing but praise for Denise, she was accommodating, professional and I would recommend her in a minute. Matt was very friendly but sadly predictable in the world of car financing in his methods and motives.

Stacey H

Oct 2, 2013

I was really excited about having a new car but a little nervous about the process. I am in sales and have also had bad experiences before with car salesmen/people but David Emmitte and his team at Jerry Durant made the experience a pleasant one. I drove about 6 vehicles and never felt rushed or pressured. I felt like more than just a commission, like they actually cared that I got the right vehicle for the right price. My salesman, Keith Fabian, was very knowledgeable about the products and helped me make an informed decision about my purchase. Everyone at the dealership was very nice and friendly. I have not used the service department yet but did get a tour and information about the cost of basic maintenance and was very pleasantly surprised that they are in line with what I have been paying. I love my new (slightly used) car/mini SUV and it came with a full tank of gas and the first oil change is also free. I highly recommend this dealership and plan to buy all my future vehicles from them.

Valadez3

Sep 27, 2013

From beginning to end, I had a great experience at Durant Toyota. This dealer is top notch. Highly recommended! Thank you for my new Toyota Camry!

Tony Procaccino

Sep 26, 2013

As always service is top notch. In and out in less time than anticipated. Always attentive. Josh did a fine job.

bclements

Sep 26, 2013

I have been buying cars for 40 years and this by far was the best experience I have ever had. They didn't hold me hostage. Just took car of business. Presented me with the deal and had things ready when I got there. Denise was patient and stuck with me even though we had emailed for a month. Considering that we drove an hour to get there at the end of the day...... Both Denise and the financial agent were pleasant and truly didn't act like they minded staying after hours to take finish the deal. We will come back and send friends to do business with your dealership.

MikeM11

Sep 20, 2013

I have been contacted by this dealership at least one time per week by the sales person and also by what appeared to be someone working in the internet sales office, asking to further understand my needs and issues related to my initial call. Once we determine I have not found what I am looking for, they are very helpful to offer up any assistance on recent trade-ins that have arrived. What I like about their calls is that they don't try to sell over the phone, just asking for the opportunity to stay in touch. It's a dealership that is about 50 miles from my home but one that I will certainly consider when time to make the selection on the car.

Kristenscott

Sep 20, 2013

Nick is easy to talk to and listens. He made the morning of buying my new car very pleasant. He also returns phone calls promptly.

D Simon

Sep 18, 2013

Finding ourselves in need of another vehicle when you least expect it is not fun and stressful. Trying to find the right car at a great price is usually difficult and definitely not fun under this type of stress. That is what I was expecting, after visiting two other dealerships prior to coming to Jerry Durant Toyota in Granbury. Just to set the stage, we pulled into the parking lot about 6:30pm, not realizing that the dealership closed at 7pm. Our salesman, Richard Taylor, was so genuinely friendly, helpful and thoughtful, that I almost could not think of him as "car salesman". He is amazing, it is like being with a good friend that actually cares about you. He was insightful, knowledgeable and relaxed. Even though we kept him at the dealership until 9pm, he never made it seem like anything but a great time to help us find the right vehicle for our needs. I would send anyone to this dealership. There wasn't any issue with the entire process, all the staff were professional and very friendly. Can not begin to express the positive experience with this purchase. Next car we need, we will stop here first.

GammyGina

Sep 17, 2013

My husband and I were not really looking to buy that day, we were just looking, but wound up trading our car in anyways. Carmen was wonderful to work with at Jerry Durant in Granbury. We love our new 2013 4Runner! She made everything very easy. She even put up with my husband's jokes and ribbing. We would definitely trade there again. In fact, that is our 2nd time to trade there since November, 2012.

Barbara

Sep 16, 2013

Non-stressful experience buying a new car! Greg was very helpful and I will recommend this to anyone looking for a good deal and friendly service! Gotta love those Toyota's!

Michael at the Bar-Nun

Sep 12, 2013

Took my car in for routine service. Easy in and out. Melissa answered all of my questions, washed the car and had it ready to go quickly.

Michael at Bar-Nun

Sep 11, 2013

Bought a used Avalon. Great experience and treatment. Daryl Clay made sure that the car was still in stock before I came back to work a deal. It was cleaned and ready to go when I came in. The usual negotiations and we came away with a very good car at an excellent price. Will definitely go back if I am ever in the market for a car.

p3pals

Sep 11, 2013

Arrived on time for my scheduled maintenance & was immediately greeted by a pleasant young man. We talked about a couple of things I needed done in addition to the scheduled things & he told me that it would be approximately a one hour wait. One hour later he told me my car was ready. Everything was done that I'd asked about and even a free car wash! There's a very comfortable waiting area and nice clean restrooms. Although it's a 45 minute drive to Granbury, I'll not be going anywhere else for service. Thank you.

Jerry Cigainero

Sep 9, 2013

The folks at the Service Dept. were very helpful and found the problem quickly, as my car was making a sound while on the highway. They offered several plans to fix the problem in a very Professional manner. It was nice to find such honest people.

tanktoo

Sep 5, 2013

I recently purchased a used car from Durant in Weaterford, Texas.I purchased this car for my 16 year old daughter. Her one concern was that it did not smell like cigarette smoke.I live in Austin, Texas and was buying this car over the internet. In this situation you have to have faith that the people you are dealing with are good honest people.My daughters one concern was communicated to Mr. Ross prior to purchasing the car.I caught a bus to Dallas, and caught a ride to Weatherford to pick up the car.When I got to Weatherford and got in the car, there was clearly a smell. Mr. Ross assured me that there was a slight "animal urine smell" previously, so he had them do some type of "ionizing treatment". What I was smelling was the "nuetral" smell from the "treatment".My daughter as elated to see the car, but I saw her disappointment when she got in the car. She is very sensitive to cigarette smoke and had no problem identifying the odor.I recently had the chance to confirm with the previous owner of the car that this was owned by a heavy smoker.Imagine my disappointment.Curtis Davidson

Tami H

Sep 4, 2013

My buying experience at Jerry Durant Toyota was excellent. Hal Norman, salesperson for my vehicle, is committed to developing relationships with the customers he serves. Of all the auto salesmen I have dealt with in my lifetime, he is the best. If I had to shop for another vehicle I would patronize Durant Toyota again.

Katie H

Sep 3, 2013

I am extremely happy with my internet buying experience provided by Daryl Clay in Durant Toyota of Granbury. He took great care of me from the very start of my purchase. He made sure I was happy got everything that I was looking for and needed in a car. I ended up getting a beautiful 2011 Chevy Malibu and I'm so impressed with how smooth the service I received was. I will definitely be back in the future and recommend anyone that I know to Daryl!

DaylnBud

Sep 2, 2013

Really good service, very helpful, very friendly. Worked with us get the best possible price and the best possible trade-in value. Loved Denise, she stayed with us until we drove off the lot.

Beverly

Aug 31, 2013

My past experiences with other Toyota dealerships cannot begin to compare with the way my husband and I were treated by the sales staff at Jerry Durant of Granbury. Denise Bone, our salesperson, receives an "Excellent" rating for the way she handled our purchase, beginning with her initial phone call to me, and ending with 2 new "very satisfied" customers/owners of a new 2013 Highlander. We look forward to being a part of the Durant Toyota family of customers for years to come.

CarolynC

Aug 31, 2013

I experienced excellent customer service regarding a missing clip on the bumper of my Toyota Corolla. Eddie was able to repair the clip with a $30 device that Durant Toyota had in stock. The damage was discovered on a trip back from Houston. Two other dealers on the road home had quoted me a price for the repair of about $250.. I was so pleased to return home & get it repaired for much less. Eddie was great ... Great experience ...

Dale W

Aug 29, 2013

The buying process was very professional. Juan Munoz showed us the Tacoma as I had requested. After 2 test drives of the Tacoma we realized this may be a little small for our intended use. Juan then showed us the Tundra Platinum. The ride and the amenities was exactly what we had been looking for. Juan ask what I wanted for my trade in? The folks at Jerry Durant in Granbury not only met my deal but made an offer I simply could not refuse. I commute from Cleburne to downtown Fort Worth every day. The trip is now so enjoyable and I am averaging 15.9 mpg in my new Tundra. At the 5000 mile mark the "Reqd Maintenance" light came on. The following day I took the truck in to Jerry Durant Toyota where in less than 45 minutes the oil was changed, the tires were rotated, and the 24 point inspection was completed, all at no charge. WOW.

DanaB

Aug 28, 2013

Periodic maintenance cost less than I expected. Took less time than I estimated. Very courteous and competent service. Didn't try to sell me something I didn't need - unlike wife's Pilot dealership. That other dealership is always trying to sell additional maintenance.

tacoma5454

Aug 26, 2013

Very nice facility with state-of-the-art equipment. Comfortable also. Great personnel! Thanks, we'll be seeing you soon! may be interested in leasing another vehicle in as little as 18 months, so I believe we will looking here first. However, this site is beginning to fray my nerves, I keep tying and trying to send this and it keeps erasing or not counting words! Argh!

StephG74

Aug 21, 2013

I was recently involved in a serious accident and as a result was left with no vehicle after mine was totaled out. This was just 2 months after getting my car back from having extensive repairds due to the spring hailstorm and tornado here in Granbury and just a week after putting on new tires and brakes. I needed a car and needed one quickly. I knew exactly what model and make I would go with and set out on a search. We found just what we were looking for immediately but did not go through with any deals because the dealerships that we dealt with tacked on so many additional fees, were not fully honest with us and had us feeling like we were doing them a favor by even coming in. I decided to just stop by and take a look at a used Rav4 I'd seen on the lot at Jerry Durant in passing and Juan was the gentleman who greeted me and answered my initial questions and let me take the car for a drive. At that point I explained my situation and made very clear that I wanted a no hassle, no haggle situation. I did like the vehicle, although I was initally looking for a completely different make and model, but what brought me back to make my purchase at Jerry Durant was Juan's excellent customer service and empathy for the position I was in. We had purchased a new vehicle from Jerry Durant awhile ago and had a good experience but this time I was making this decision by myself and was nervous, especially since I was considering the Rav4 which wasn't really what I'd set out looking for in the first place. As I said, Juan was remarkable during this process...no pressure, he went out of his way to come in on his day off just to let met drive the Rav4 again and ultimately I'd say 75% of why I went through with this purchase was the treatment I received at the dealership by everyone I encountered, in addiition to Juan and about 25% was based on my desire for that particular vehicle. When the process was complete, I drove away happier than I could have imagined, in a car I TRULY love and more than anything, will go to sleep tonight feeling peace of mind which is worth everything. I will recommend Jerry Durant to anyone who will listen and will point anyone looking to buy in Juan's direction!

DeanK

Aug 20, 2013

Josh, Customer Service Representative, was responsive and helpful. I would highly recommend you service department and in particular, Josh.

TonyP

Aug 20, 2013

I had a battery that I purchased at Durant Granbury over 2 years ago, go bad. I called April the Service Manager and explained my personal situation. She explained that I didn't need to charge my battery at home, that they, Durant, would bring a battery to my home, test all the appropriate systems and have me on my way....all at my convenience. I called when I was back in town after some personal emergency issues had been handled and spoke with George, the Maintenance Foreman, and arranged for him to personally assist with the transaction this past Saturday morning. Both George and April have ALWAYS been tops in professionalism and customer service. I'm very thankful for their kindness and understanding during a difficult situation. My loyalty to Durant is unwavering and I will both service both my cars and purchase my future cars from Durant Granbury because of these two indivduals.

LadyArwen

Aug 19, 2013

Denise was extremely helpful and so was Matt their finance guy. I wanted a specific color of Rav-4 and they got it for me. Everyone I saw at the dealership was very friendly and looked happy to be there. Clean, spacious dealership with great waiting area for service department. Would recommend to anyone who wants a smooth, easy buying experience and excellent service.

wedding

Aug 15, 2013

Michael Brown and his GM Andy Scearce were both pleasures to work with. Very friendly and gave my husband and I time to talk about our decision without feeling pressured.We will definitely be back to Jerry Durant Granbury for our next vehicle purchase.

Joe and Anne

Aug 12, 2013

We purchased a 2013 Highlander from Carmen Scott at Jerry Durant Toyota on August 10, 2013. We traded in a 2005 Highlander so that we could get more features and have a new car. Because our 2005 did not have navigation, Bluetooth, satellite radio, etc, Carmen took the time to explain all the features. She even set up our individual cell phones to be compatible with the car systems. She worked with us from 8:30 am to 11:30 am to make sure that we had at least a basic familiarity with the new car. In addition, she was a pleasure personally to work with.

Darcy Kirby

Aug 10, 2013

Our experience of purchasing a new car at Durant Toyota in Granbury was very good, m Mike Brown was very thorough in answering questions and preparing the car for delivery. Darrell Marriptt was also very thorough in the finance area finalizing the sale. One week later we had running boards installed on our new Highlander and the service dept. was very efficient. This is a good dealership. Thanks! Darcy Kirby

kristinmm

Aug 8, 2013

Denise Bone is an awesome customer service agent! She handled most of my needs over the phone and online to save us time...even my difficult to find Sea Glass Pearl colored Prius. Such a joy to do no hassell car purchase. Everyone was friendly.

sjamoss

Aug 3, 2013

The sales person, Nickolas Jimenez, was very helpful. He was able to answer all my questions before I can to the dealership and once I got there. Everyone that I encountered at the dealership were very nice and pleasant.

Mrsjenniferb

Jul 28, 2013

Nick was friendly and never pushy. He allowed us the time and space to make our own decision and gave us all the information we asked for. He fought to get us everything we asked for. Fantastic experience.

dennisorth

Jul 19, 2013

Right from the beginning, Denise was pleasant to work with. We had about a 10 week wait before we could purchase a new vehicle. During this time, she kept in contact with us. She answered our questions, if she didn't know, she would find out. At all times leading up to our purchase, she was always honest with us. My wife and I felt that she understood the situation, having MDS cancer, and the need to make a purchase that fit our needs perfectly.Darrell Marriott, our finance coordinator, was straight forward on Mr Durants goals and mission statement. Again honest answers and help in making an affordable deal, that we both could live with. He helped us save about $1500 in finance charges to help us meet our budgeted goal.In my trip to the service department to get the inspection completed, they were done in less than 20 minutes, even though I had no appointment. I was having trouble with the blue tooth connection, and Melissa from service spent extra time with me. She made sure she answered all my questions about my new vehicle. I have bought over 35 new cars in the last 50 years, and I must admit this is one of my best car buying experiences that I have had. In my car buying quest I visited 7 other dealerships. Almost all of them were not completely honest with us. They lied about little things, and did not respect our wishes, about credit inquiries. Some never called us back, or inquired how they could help us.Great job,Thank You

aspenhome

Jul 13, 2013

Juan Munoz and Scarce worked diligently, professionally, and efficiently in helping me get the right car with the right options for my needs. They were kind and thorough and never pushy at all times. I will definitely go back on a regular basis to give them my business. They are definitely good quality people with a great product!

Stephenville

Jul 5, 2013

My heartfelt thanks an appreciation goes out to Nicholas Jimenez. The whole process of selecting, forms etc , etc was made virtually painless by Nick. He did everything in his power to meet my needs and requirements. I walked in without a car and left with a new Honda Civic for which I love. The only time Nick sat down was when the final papers were being signed.I would HIGHLY RECOMMEND that everyone in the Granbury, Texas area go to Jerry Durant's Toyota, ask for Nick, and get your new car.Joan Lynn Rubino BannerStephenville, Texas

RoyseCity

Jul 3, 2013

Very friendly and helpful. In my experience, and living no where near this dealship, the purchase price and trade in value were negotiated over the phone. There were no surprises when it was time to sign. I would highly recommend this dealership.

Angelajliu

Jun 26, 2013

Nice place to buy your new car! They work with us even till 9 pm. Friendly and helpful. Definetely recommended! Toyota is the best ever.

123456789T

Jun 16, 2013

This is the second vehicle I have purchased from Juan Munoz. I asked for him by name to help me in this decision. I find Juan to be courteous and patient with a good appearance, professional and friendly. I was verypleased with my experience at Jerry Durant Toyota. I enjoyed the tour the young lady (her name I don't remember) gave me through the service area. A free car wash is a plus. I will tell everyone I know looking for a vehicle to visit Jerry Durant Toyota and ask for Juan!Margaret Haines

npennington

Jun 12, 2013

They were very willing to make everything possible so we could buy the tahoe that we wanted! Everyone was very helpful! We have visited other dealerships and this one was our favorite! Keep up the awesome work!!

Dugan

Jun 5, 2013

I encountered quick, friendly service via the salesman, Nickolas Jimenez. He expertly explained the car operations. He was very friendly and helpful. The actual sales transaction went smoothly and I was completely satisfied with the cost and the benefits. This was a leasing deal. It was a very good experience with the salesman and the dealership.

PammyPoo

May 28, 2013

After hearing about Prius deals on Ed Wallace's talk show, we were interested in looking at the Prius. We stopped by Jerry Durant in Granbury and were greeted by Carmen Scott. She was extremely friendly and was very familiar with the Prius. She answered all questions we asked without hesitation. We took a test drive last night and returned to pick up our new car this morning. The entire process was easy. I would recommend Carmen to anyone looking for a new vehicle.

toytony12

May 28, 2013

Juan Munoz was well informed and answered all our questions. We considered and test drove the Tacoma but decided it was too small, so we were headed to another dealership to compare the Chevy or Ford. Juan suggested we test drive the Tundra Platinum so we did so. The deal was just as smooth as the test drive. We honestly felt we had no reason to look any further. Darrell Marriott was very professional and explained the contract fully, there was absolutly no pressure at any point. You may be aware that Cleburne and Granbury had a F3 tornado a couple of days later. We were the lucky ones with minimum damage to our home. Juan took the time to call us "just cheking to see if we were ok and needed any help" I was truly a pleasure doing business with Jerry Durant Toyota and I intend to enjoy my Tundra for a long time.

chester71st

May 24, 2013

Chris Hinton was wonderful to work with. We believed him to be honest and sincere in his dealings with us. He actually made the experience pleasant because in addition to being knowledgeable and professional he was rather charming!Darrell was very personable and professional. He explained every detain in depth and made a tedious aspect of new car buying actually an informative and educational experience.We only just met Matt and Eddie and found them both to be very polite and eager to help in any way.All of the people we met had very good interpersonal skills, body language and eye contact - well done!

RobinHarrison

May 16, 2013

Denise was very easy to work with. She was professional and sweet. When we needed to involve the Sales Manager, David was quite nice to deal with as well. I feel like the entire experience was good and I walked away appreciating the dealership rather than despising them as is so common with car sales. My only critique would be to speed up the 'closing' process. It's just ridiculous to mill around 1.5 hours waiting to sign a few papers. Other than that (which isn't unique to Jerry Durant Toyota), they were top notch. :) Thanks. Rob

jjortiz

May 13, 2013

We were very pleased with our experience at Jerry Durant Toyota. Nicholas Jimenez made us feel comfortable and at ease from the moment he introduced himself. We look forward to making future vehicle purchases from Nicholas and Jerry Durant Toyota.

millch

Apr 27, 2013

Eeverbody was very nice and friendly, and made you feel welcome. The sale person Juan was very nice and did his job very well. Give him a hats off for doing a very good job. The service manager eddie was also very kind and did his job very well. And also the clerk Cheryl was very outgoing and very nice, and made you feel welcome. That makes the works place so much better keep up the good work! everybody. Cheryl Miller.

hidyhowareya

Apr 22, 2013

I had called the dealership on Saturday (4/20/2013) to inquire about a used Tacoma and was transferred to Nicholas. He answered all of my questions and we set up a meeting on Monday (4/22/2013). After looking and driving the vehicle I decided that I'd be driving the truck home. The whole transaction from when I arrived to leaving was about 2 and a half hours. Not only was Nicholas knowledgeable about the vehicle he offered to drive the truck to my house and had his wife pick him up. He left his truck at the dealership just to help me out because I was in my company truck. In my book that kind of service is very commendable. Not only will I recommend Jerry Durant in Granbury, but will refer potential buyers to Nicholas Jimenez.

skkay

Apr 15, 2013

Excellent Salesperson. Listened to what we wanted and found it. Salesperson came with us while we checked to see if Avalon would go in our garage, but do not intend to buy that day. Returned to dealership and ended up purchasing Avalon, which I love!!!! Enjoyable experience. New car - no reduction in price, but, gave us what we wanted for old car. We are now a three Toyota family and very happy with our purchases.Later, I had a minor issue with car. Called salesperson, she asked I bring the car in immediately and she was waiting on me. She took the car and had it checked out and while service was looking at it, she stayed and visited with me. When it was ready, she walked me to car and explained to not hesitate calling her if there were problems. Once again, a very nice experience. I would definitely purchase from her again and am highly recommending her to my friends.

sgruver

Apr 8, 2013

Denise Bone is user-friendly to both the customer and fellow employees. Denise phoned the customer with additional information requested about availability of vehicles and value. She is knowledgeable of automobiles and pairing customer needs with the correct vehicle. Denise was knowledgeable of the Toyota that I purchased. She instructed me on both safety features and comfort details before I left the dealership. Denise took the time to demonstrate use of the blue-tooth capability of the car and modeled how to select a radio station in addition to seat adjustment, dashboard readings, and user manuals. Denise provided the most favorable new automobile purchasing experience ever; and I've had many. Denise Bone and Jerry Durant Toyota will be first choice the next time around. Thank you, Shirley Gruver.

darvinr

Apr 5, 2013

I was pleasantly surprised at the friendly and customer-oriented interface I had with Denise, Juan and the rest of the team at Jerry Durant Toyota today. They went above and beyond to make my new car buying experience a stress-free experience. I look forward to making this a long and satisfying relationship.

karmer

Apr 5, 2013

My best car buying experience! A great price plus a straight forward and honest business transaction thanks to Keith Fabian, Sales Associate, and General Sales Manager, Andy Scearce. No game playing at this dealership and promises made were promises kept. Since 2007 I have used this dealership for automotive service and have never been disappointed. George Barclay, a master technician, does excellent work and kept my former vehicle in great shape until I traded it in.

Blake

Jan 7, 2013

I have bought several cars from here and every time they amaze me more. I have had multiple car buying experiences with Daryl Clay and have left every time feeling great about my new vehicle...even if it was used! Great location, great people and great cars. Highly recommened!!

janet

Jan 7, 2013

i went to the dealer looking for an SUV and i had no idea what i wanted. all i knew is that i needed room for 3 kids 2 with car seats and a stroller.Daryl was so patient and took us to see many SUV's i eded up buying a 2008 Toyota Sequoia with Dary in December, I was real happy with my experiance that i had with him. i felt no pressure and the financing went real smooth. i will totally go visit him again or tell a friend about him.

Jesstiller

Jan 7, 2013

About 6-7 months ago I found an amazing deal on my ford edge on the granbury website. As soon as I inquired about it I was contacted by Daryl Clay. He was very respectful and patient with me for I live a good distance and have a little one whih makes it hard to go test drive several cars. He answered all of my questions and he didn't just tell me the things he wanted me to know he was very honest and upfront with me about my edge. I finally got time to make the drive and see it. It was just as great as he made it out to be. We made the trade signed the papers and I was on my way. I still to this day love my ford edge. Plus my husband started looking for a truck a few weeks ago an my first thought was to email Daryl Clay. We emailed for sometime and he was so patient as we changed our budget and wants many times. He did not want us to drive all that way because he felt that he didn't have anything on his lot that would fit what we wanted but he didi put us in contact with mr.garza at the weatherford lot and surprise surprise we bought a truck yesterday. My husband loves the Turck and the buying experience was great we drove it loved it went to the finance office they chatted about football signed ppw and we were on our way. Daryl Clay has never done us wrong and we will continue to use him and Jerry Durant dealerships in the future. He will be my first call/email when we decide to get another vehicle.

Maegan Y.

Jan 3, 2013

I was very impressed with my salesperson, Daryl Clay. Jerry Durant Toyota in Granbury has excellent customer service. Additionally the no-hassle purchasing process made the buying of my 2010 Lexus IS 350 a pleasant experience!

carnut

Dec 4, 2012

They sold me a used Toyota without a jack and tool kit?!?! Seriously?!?! I've purchased many used vehicles over the years and this is the first time this has ever happened. Not something you'd expect at a Toyota dealership selling a used Toyota. We drove 50+ miles to buy the car and had to go back for a repair - not going back again. Over all experience was average but I'm glad I noticed the missing parts before my daughter left for college in the vehicle. No response to an email regarding the problem. Not wasting anymore time on this. I found replacements at a junk yard for $20 so not interested in driving to Granbury again.

Would be car buyer

Oct 19, 2012

I have bought multiple automobiles over the internet in the past and have always had positive experiences with other dealerships that list their inventory on cars.com. However, these guys are an absolute joke as far as "internet sales" are concerned. Consider the following scenario: 1) I contact the dealership about a vehicle in which I am quite interested (ready to buy, in fact). 2) I am directed to Daryl, the nternet sales manager I tell him up-front that I live roughly 350 miles from the dealership (one of the reasons I am shopping online, obviously). I tell him which vehicle I am interested in and he proceeds to confirm that it is available and to provide me with an over-the-phone vehicle walk around. 3) At this point, I inform him that I have my financing all setup through my local credit union and I am ready to make a deal. I tell him that the asking price is fine by me and to write up the deal sheet and I will be glad to put a deposit on the vehicle until I can get to the dealership on Saturday (this is on a Thursday). He informs me that they do not utilize the deposit process. So I tell him that is fine, just write-up the deal sheet and fax it to my credit union and I will be by on Saturday to pick up the vehicle. Sounds like the easiest sale in history right?au contraire4) At this juncture, Daryl informs me that they o not do business that wayand I will need to come by at my earliest convenience (once again, I live 350 miles away, and I obviously have to work 5 days a week, so that I can make the payments on the car!). He then proceeds to tell me that when I get there I will need to sit down with their finance manager and be presented with various financing scenarios, which I can ake or leaveand that the closing process will be the moothest and easiestI have ever been through. This simply will not work for me, as the only time I could make it to the dealership would obviously be on a Saturday, when my credit union is closed. Also, why on earth do I want to waste hours of my time (5 1/2 hours from home) talking to a finance manager, when I already have the financing I want in hand? Clearly, the shtick with the nternet sales departmentat this dealership is to try and steer you to their in-house financing. That is all fine, but why on earth would you turn down a full price offer from a willing, able and ready buyer who has financing in hand? It would have been the easiest car deal in historyut I guess that ust not how they do business

avasnana

Aug 21, 2012

In the past I used Weatherford Toyota to purchase my automobiles and for the service department. I purchased my Toyota Tundra from the Granbury dealership and this dealership's service department is more accesible for me at this time. April has met me at the door of service the last few visits I brought my truck or my daughters Corolla in for service. She always makes me feel welcome and she knows I am always in a hurry. I have always been satisfied with the quick and friendly service in the past. But last week April outdid herself. She was awesome. I brought my daughtrs Corolla in for new ties. I got in a loaner and went to work, returing at the end of the day to pick up the car. April had new tires put on, the car was aligned, the oil was changed and the state inspection sticker was updated. I know April found me the best possible price she could, it was amazing. Because of this most recent experience when April gave me amazing service at an amazing low price, it has solidified me as a loyal customer to this service department (as long as April is there). She did an outstanding job for me as I am sure she does for all her customers. She is an asset to the service department and I truly appreciate all she does. Thank you.

JBWDKW

Aug 9, 2012

Berenice said she was pretty new to sales, but we thought she was very good at her job. She let us know about how to run all the bells and whistles that our new Prius V was equipped with. I am sure that Berenice will do well in her future. Thanks, Jack & Dianne Watts, Twin Falls, Idaho

markter

Aug 5, 2012

They do great work and are very friendly. They have always given me the help I needed without pressure. I have test driven cars and the sales people did not pressure me.

jewel2012

Aug 1, 2012

I went in on July19th looking for a certified used car.I had already been in contact with Denise on Friday the 13th of July(online).I normally feel intimidated going in a car dealership but Denise, General manager Doyle and Business Manager Will Green made every effort to ensure a most pleasant and comfortable experience there at Jerry Durrant Toyota Granbury.On July 23rd walked out a proud owner of a NEW Corolla oh yeah!!!! I will definately recommend this dealership and be a return customer.Customer service was great. Overall experience the best i`ve ever had at a car dealership.Blessed to have found Jerry Durrant Toyota Granbury!

tproc1

Jul 12, 2012

I've been dealing with Durant since 2007, before they opened in Granbury. I was very fortunate to have George as my mechanic to work on my vehicle in Weatherford.When Granbury location came into existence, I was lucky to have George transfer to Granbury and eventually have Kevin become the Service Manager and build a team of Assistant Managers, like April and Melissa. My last visit was this past Monday to have my normal 5,000 mile service done on my 2005 4 Runner, when George brought to my attention a possible serious situation with front end axle boot that had been leaking and could lead to further damage to the front axle and 4 wheel drive function. I left the car in VERY capable hands knowing George would take great care of the mechanical side of the needed service. He also has an excellent customer understanding and skill to listen and construe what the customer concerns are and address them in an understanding manner, while explaining what the pro's and cons might be if the repair(if detrimental to the car or passengers) is not remedied.He's the best!!!While I was pondering my next step, Kevin, knowing they had no loaners available at the present moment, did everything he could to secure me a car. Any by golly within 10 minutes, I had a loaner available. His understanding of a customers time, possible frustration with the car repair(bill)etc, made the experience very bearable.He's been a great asset in dealing with customer service issues and a definite positive for Durant Toyota!!!Melissa, was super busy(since April was on vacation), but you wouldn't know it! She greeted not only me, as if I was the only one there, but I noticed she treated all the other customers with the utmost respect and courtesy, while scurring to be certain all services were being attended to for those who had cars in service.My hats off to Kim in parts, even though I had no occasion to buy parts this day, she always has a smile and a greeting of welcome. The same goes for Carrie the cashier, always pleasant to deal with!!A business is represented by it's front line employees, and Mr. Durant should be very proud of those who represent his name and the Toyota product here in Granbury.A proud Toyota owner(12 of them)Tony ProcaccinoGranbury, TX

chuckcar

Jul 5, 2012

I requested a price quote from several dealers around 9AM for a new Toyota Camry. Denise gave a quote within several hours while only one dealers gave a call late afternoon and others the next day or not at all. I purchased the car from Denise the same day and received frindly service from the time I entered the dealership until I left with my new car. Great job by all. Thanks

bobsrose

Jun 28, 2012

I purchased a 2008 Lexus 350 last year (used) from Denise. My purchase with them was top rated. Last month my wife drove up on a tree stump in a parking lot doing over 7,000 dollars of front damage. I took it to the recommended place my Ins. company suggested, Terry Durant body shop in Weatherford,Tx. Cody, met us at the door said everything would be like new when they finished. Great service there. A week or so later I took the car into the shop in Granbury (Jerry Durant) for an oil change. I had just put new tires on and wanted the Nitrogen instead of air. Kevin was looking the the repair work and noticed the fan blade rubbing one of the lines near the radiator. He suggested I leave the car and take a loaner so they could repair the blade. After having it home for two days, I noticed a pool of liquid under the car. I called Kevin told him what I had found and he asked that I bring It by the so they could have a look. They found the radiator to be defective at one of the connections and replaced it with a new one. Long story short Our trip to California was coming up soon and if kevin and his team had not been so thorough in their work I Could see my Wife and me out in the lonely part of the panhandle stranded. The greatest auto service I have ever enjoyed in a dealership, and I have bought many cars in my day, is the Jerry Durant Toyota in Granbury with Kevin Williams and his associates, April Kitching and Melissa Cates. Its all about service with a smile and really caring about their work for their customers, Almost makes you want to break down again so you can go back!!. BOB W. HORTON...............

jason2750

Jun 27, 2012

Very intuitive. Not pushy, but looked after my needs/wants. I am very happy with my purchase. I would highly recommend this dealer and this salesperson.

JaySloan

Jun 19, 2012

By far and away the best experience I've ever had buying a vehicle. No nonsense approach was such a relief! Very humble, no BS.

john_theis_1

Jun 19, 2012

I noticed a wheel baring on my 2002 Prius going bad and took it in to JERRY DURANT TOYOTA to have it serviced. April Kitching the service manager informed me that I was right and a wheel baring was going bad. They did not have one in stock and would have to keep the car for a day or two. They would give me a loner while they kept mine. They didn't have a Prius loner. While I was waiting I went and looker at the new Prius-es and met Denise Bone. She took me out on a demo drive in a new 2012 Prius and we talked about trading in my 2002 Prius. I couldn't afford a new one. Then she mentioned the had a 2010 that had been traded in. I didn't think I could afford it ether but she and Will Green set it up for me to take it home as the loner while my car was being worked on and allow me to check my finances. When I came back Will was able to get me a financier with good interest rates and more for my trade in. Denise got me the CARFAX and some personal history on the 2010 Prius. This all condensed my that I should go ahead and buy the 2010 Prius. Denise and Will both went above the normal in helping me make the decision to buy the car. April Kitching was very good at informing me about the service needed on my (2002 Prius) car. All in all it was well above average car buying experience.

granburyjon

Jun 14, 2012

These are super folks to work with pure and simple. The service Dept is very good, and sometime in the near future we will be looking to replace our current car. So where to go .... Jerry Durant Toyota!

dancinpam

Jun 6, 2012

Berneice was very good. I would recommend her to everyone. She took the time to show me how to work all the tools I have in my new Rav 4.

surgery2

May 12, 2012

My toyota tundra was vandalized while at work on a friday afternoon. Kevin assisted me over the phone to determine what was wrong with my truck. He then found a wrecker service for me. Three hours later I arrived at Durant Toyota where Kevin had a loaner car ready and available for me to drive. April was great, as always, in working with the insurance adjuster and having my truck repaired in a timely manner. I felt very safe and confident about having my truck towed and leaving it with them to be repaired. Derek and Cari went out of their way to assist me with an antenna and with paperwork for my insurance company. The whole experience with Durant Toyota was friendly, and I feel I could trust these people with more than just my vehicle if I had to. Thank you again for great service and for the comforting phone conversations during a scary friday afternoon.

g84s

Apr 24, 2012

Easy to work with and make a good deal. Let me dive the truck I wanted for a while to see if I liked it.

slstallings

Apr 4, 2012

I'm 52 and this was the easiest, smoothest, and fastest I've ever bought a car. Hal is an excellent salesman and the finance office was courteous, fast and extremely accomodating. From the time we walked on to the lot til we left with the 2003 T-Bird, we were treated with respect and we felt no pressure what so ever. I have already recommended this dealer to my friends and co-workers.

b bowen

Mar 11, 2012

Our experience at Durant was as good as it gets. Denise and the other people we had contact with were very good,helpful,timely and friendly.

Tom Shelhimer

Feb 22, 2012

Genuinely nice people. This was for service on our Lexus. Facilities are clean, appear well organized and waiting areas are comfortable. Nothing else need be said.

rickc259

Feb 15, 2012

after already purchasing a vinza last year, my wife and i came back to buy 2 more autos ... one for myself m-benz e350 and a chrysler 300 for my son ... denise has been an exceptional sales person each and every time ... i would recommend jerry durant in granbury, texas any day of the week ... All the employees there treat you like gold ... if something was not quite right, they fixed it on the spot ... will green was our financial manager and his expertise was (and is) 2nd to none ... he explained every option available in clear and understandable language ... very pleased with what we ended up with ... and lst, but not least, doyle maynard (the general sales manager) leads by example ... he has folks that act just like him and they all have smiles and certainly seem to all want to be on this team ... so, many thanks mi amigos ... and this won't be last time we will have dealings ...highest regards,rick case

ClintMorrow

Feb 10, 2012

My wife and I have bought three vehicles in the last four years from this dealership andcould not be more pleased with the quality of the people in all areas of service and sales. Our experience with this firm has been outstanding and I would recommend them to anyone.

alex and katy

Feb 8, 2012

We appreciate April and George for the professional, friendly, and caring service they always provide. We have been coming here for more than 3 years, and we strongly recommend them to friends and family.

DebraDavis

Jan 6, 2012

We purchased a 2008 Highlander on 12/23/2011. We got a fair price, they let us drive the car for a day and promptly fixed the broken CD player. I would definitely recommend this dealership to my friends and family.

ddowellinc

Dec 22, 2011

I have purchased a number of cars in my lifetime and have not been treated as well as I was at this dealership. Very pleasant experience.

clcami

Dec 15, 2011

I bought my Rav4 at the Brownwood dealership, an hours drive away from me, in 2001. After a brief struggle over my trade-in value, I left the lot with my new car and free oil changes for the life of the car. That dealership was sold after a couple of years, and the quality of service went into a steep nose dive. Two years ago, they damaged my car when I brought it in for service and claimed it was like that when I brought it in. After calling me a liar and a scam artist wanting free repair, I vowed never to step into a Toyota dealership again. That all changed when I noticed a new Toyota dealership being built in Granbury, a 45 minute drive the other way. I decided to take a chance with them and couldn't be more pleasantly surprised. The waiting room is like someone's cozy family room. And everyone is happy and smiling. And instead of waiting 3 hours for my oil change, it was a less than an hour. Jerry Durant's dealership should be a model for all service centers everywhere.

SteakSnob

Dec 15, 2011

Denise Bone is the reason I became a Durant customer for life. She either answered the phone when I called or called me back soon thereafter. She is still providing service after the sale with an occasional call to make sure that any question I may have gets answered. She introduced me to several of her co-workers in different departments with whom I would have occasion to see again, all of whom were equally attentive and showed genuine interest in providing me with a higher level of customer service than I have ever imagined possible. My own job requires that I provide a high level of customer service and I learned some new things from Denise and others at the dealership.I have no need of shopping around the next time I buy a car because it would be a waste of my time to try to find a better dealership or better people within a dealership. Nobody tried to over-sell me anything, rather they clearly presented what various options were available and let me decide on my own with no pressure whatsoever. The car I traded-in was in a nearby body shop being repaired from colliding with a deer and Denise and others evaluated my car at that shop in its state of disrepair and still gave me a good trade-in. This is the first car-buying experience I have ever had in forty years of buying cars that I felt so good during and after the process. Thank you Denise, Doyle, Eddie, April and everyone else at Durant Toyota in Granbury, Texas. I look forward to see y'all again.5 STARS. If the rating were one-to-ten, it would be 10 STARS.

hdwgby

Dec 11, 2011

Just bought our third new car from this dealer, which makes the second one from Denise Bone, who does internet sales. Denise is a wonderful salesperson to deal with. She works very hard to find the vehicle that you want, and then get it brought into the dealership. Pricing is "no nonsense". She lays the invoice on the table which eliminates most all of the haggling. You can then focus on what options you want on a vehicle. She has never been high pressure nor pushy. Denise stays on top of the deal throughout the process to ensure customer satisfaction. She is there for the buyer after the sale!Doyle Maynard, the Sales Manager, is a first class individual to deal with also. He supports Denise to get the deal done. In my case, this involved some problem solving with the other dealer who they were trading vehicles with to get the one we wanted. Working with Denise and Doyle is nothing like what buying a car used to be like. They function as customer advocates, not advisaries, what a pleasant change!Service at Durant is top flight. April is a very straight shooter and does a great job of explaining service options and looking for the most efficient use of your money. With five Toyotas serviced at this dealer, we have also gotten to know the guys in the shop who actually do the work. Again, folks like George and others are top flight folks. Their quality of work is exceptional.In summary, Jerry Durant Toyota is an exceptional dealership, a direct result of the people that work there!! They are quality folks, and work very hard to keep your business!!

n533jd

Dec 8, 2011

Mike in sales was very easy to work with and very knowledgeable. Although I bought my Prius from another dealership, I brought it for service at this dealership for the past couple years. April in Service Dept was always very pleasant and helpful, and all service completely taken care. This dealership has great follow-up and also responds back quickly to any inquires.

Thomas Hawkins

Dec 5, 2011

Great service. also good communication between the service writer and the mechanic. all staff were friendly and helpful, coffee was great, waiting area was also neat and clean.

tlowrance

Dec 3, 2011

No high pressure which we appreciated, but Mike followed up with us after our first visit, then when we went back to test drive the car, he was very friendly and helpful. Worked with management to get to where we needed to be in order to buy the car. Followed up with us more than once after the sale, and answered questions we had on syncing the garage door opener. Eddie was very informative, friendly, and funny.

cindyolson111

Nov 22, 2011

Clay Estes greeted me on the parking on November 4, 2011, when I whizzed in to take a quick look at a new Toyota Tacoma. I was driving a 2011 Hyundai Santa Fe. It was fairly late in the evening, but Clay went ahead and showed me a couple of trucks. I went back on Saturday, November 5, and he showed me a couple of new trucks and a 2010 Lexus RX350. It was a tough decision to pass up the red Toyota Tacoma, but I decided the Lexus would be better on my back, which had been giving me some grief. Clay was a great salesman and entertained all my ideas about cars and trucks, helping me make a well-suited selection that meets my needs physically and emotionally. He made the car buying experience very pleasant. He got me a good deal, a good trade price for my car, and also worked with Eddie Bermea and had no problem getting Eddie to treat me right. Both guys are top in my book! I would work with either of these guys again, and I will certainly recommend Jerry Durant Toyota of Granbury, should anyone I know tell me they are wanting to get another car. Thanks!

pwarren1998

Nov 19, 2011

We went with the intention of buying a new Highlander. They didn't have what we wanted on the lot, but the same day called us with what we were looking for. Another potential buyer had "first dibs" on it, but we ended up with it. We were very satisfied with the way they met our price when finalizing the deal, including the value of the trade-in. I would recommend this dealer to anyone.

joeyliston

Nov 5, 2011

Great experience all around. Got the vehicle we wanted at a price we could live with. Nice dealing with the folks at Jerry's. Have bought two other vehicles from them. One used and one new,purchased from Jerry's used and Buick GMC in Weatherford. Still own one, Sierra PU and traded the other for the current Venza. Very helpful also, with delivery and familiarity of Venza.

billyoung55

Oct 28, 2011

I was looking for a good used Toyota Tundra. Hal told me that they had a local trade-in from an elderly gentleman who had his vehicle serviced at the dealership and decided to trade it in. The vehicle was incredibly clean and well maintained. The mileage was below average and tires, batteries, and brakes were new. Doyle Maynard pulled the service history and brought it out to me. He got every answer to questions I asked about the truck. Doyle and Hal make the vehicle buying experience pleasurable and they want you as a customer to be satisfied with every aspect of the deal. We just moved back for the Houston/Austin area and are very impressed with a dealership that actually cares about customer satisfaction. This is very hard to find in the area we moved from. Jerry Durant Toyota is worth the drive from anywhere in Texas.

vickikrystal

Oct 13, 2011

BY FAR THEY HAVE THE BEST SERVICE DEPARTMENT I HAVE WORKED WITH - I WILL LEAVE WORK EARLY JUST TO GET INTO THE SERVICE DEPARTMENT - CAN NOT SAY ENOUGH!!

lynda.svacek

Oct 12, 2011

I went in to the dealership knowing exactly what I wanted. Clay was so friendly and got started finding it right away. They made a fair offer for my trade in. When I went in to pick up my new vehicle, he covered all the features thoroughly, and they even took care of setting up and syncing my phone with the Bluetooth hands-free system. Great service.

lindpark

Sep 28, 2011

BOB ROBB AND ALL OTHER STAFF AT THIS DEALERSHIP GO OUT OF THEIR WAY TO ENSURE CUSTOMERS ARE COMPLETELY SATISFIED AND HAPPY WITH THEIR NEW VEHICLES WITHOUT HIGH-PRESSURE SALES TACTICS. AFTER ONLY 6 MONTHS IN ANOTHER VEHICLE PURCHASED AT THIS DEALERSHIP AND REALIZING I HAD MADE THE WRONG CHOICE, THEY MADE IT EASY FOR ME TO GET BACK INTO THE VEHICLE THAT HAS ALWAYS KEPT ME COMING BACK TO TOYOTA: THE 4-RUNNER!! A BIG THANKS TO BOB AND EVERYONE ELSE AT JERRY DURANT TOYOTA OF GRANBURY!!

stacey wells

Sep 28, 2011

Denise was very helpful in getting me the vehicle I wanted and in a timely manner. My expeience with everyone at Durant Toyota was awesome and I would reccommend them to anyone.

Edd McCary

Sep 25, 2011

We needed a wheel alignment, and oil change. New tire needed, not available- they loaned us a car for the night. From the young lady that checked me in to the shop superintendant to the mechanic-I have never seen more helpful polite people. Will I come back to this dealership to buy a new car? You bet I will. They are great!!!!

delorean247

Sep 22, 2011

I visited Jerry Durant Toyota because my vehicle was consuming motor oil at a quart every week. I also was due for my regular oil change and had a problem with the rubber pad on my parking brake pedal falling off.I was told come get my vehicle because it was ready.I showed up and was told the drain plug was loose and that was the problem. I then told April Lane that it does not leave any spots in the garage and I have had a few oil changes since I noticed the problem so that could not be the case.I asked to speak with the mechanic so he could tell me what he found "Kale Ogden" came inside and said the Drain Plug was loose and that was the problem. I told him why I was sure that was not the cause for the oil consumption and that I had noticed a wet spot on the under carriage. He agreed to put the vehicle back on the lift so we could take a look. I went to the garage and showed him the wet spot and he then told me it was the transmission leaking. I asked why no one bothered to mention I had a transmission leak and he said it appeared to be a small leak and it should not matter. He then told me that he had just assumed that I was either exaggerating or did not know what I was looking at on the dip stick and that is why he had assumed it was leaking at the drain plug.I then told him how much oil it was loosing and that I believed the motor was actually burning the oil. He walked to the rear of my vehicle and shined a light in the tail pipe then told me to come take a look.The inside was wet and black with a very greasy residue and he agreed oil was making its way out through the tailpipe. I then asked about warranty coverage for both the oil consumption and transmission leak because I payed for extra coverage. He said we needed to talk with April Lane about getting a Claims Adjuster to come out because replacing the motor would be costly for them to do.She came out and told me that I needed to keep an eye on the oil level and report how much I was needing to add so they could have the data for an oil consumption test.I then asked Kale how much oil he had put in the motor he told me 5.5 Quarts.I told him it has a capacity with filter of only 5 quarts and I didn't appreciate them deliberately over filing it in an attempt to hide the problem longer. Especially when they assigned me homework of monitoring oil levels. When you pull the dip stick its well over the max line thanks to Kale April promised to call me back in a few hours with news from the warranty company. I went outside to my car and found what looked like a repaired rubber cover on my parking brake pedal. I touched it and it fell off. they had simply put the broken part back on and did not mention it to me. I found April again and asked her why it was still broken and she told me that was not covered by the warranty. I only said I needed it fixed and had no implied that I expected it to be a free repair. I then left and waited for a call.....7 days later I called her back she told me she was still waiting on the warranty department and that's why she had not called even to give me an update and she would call againShe called me back and said that I would have to drive 1000 miles before coming back so they could see how much oil it had used (which wont be an accurate test with an over filled motor) and I will have used 1000 miles of my warranty to do diagnostic work.She then told me that if they took the motor apart only certain things are covered and After internal examination I may get stuck with the entire bill.These warranties sound like they cover everything when they want your money, Then when you need to use it they tell you it may not cover of all things the motor??What is a Powertrain Warranty For? Maybe my oil burning motor and Leaking transmission??

Guy & Pat Shelton

Sep 18, 2011

We were greeted at the dealership by a slaesman who was very nice, but we requested Clay Estes. He got Mr. Estes for us and we told him why we were there and asked for assistance to see the particular vehicle. After test driving that particular vehicle we asked to see a larger vehicle that we had seen on the show room floor. He did not argue or give us a thousand questions he just said if you think you like it better I will get one for you to see. He did and the rest of the story was that we bought the 2nd vehicle and are very proud we did. Clay treated us as though we were family and did anything and all possible to make us feel comfortable and satisfied with going to Jerry Durant Toyota Dealership. We do not buy new cars very often and we dreaded this trip, but never again if I can get service this good.

tdcolonel

Sep 16, 2011

I was very impressed with Mr. Estes' ability to find the type of truck I wanted very quickly. He listened closely to what I wanted and matched it perfectly. He was polite, professional and easy to talk to. Give him a double bonus.

payovich1

Sep 13, 2011

Just went to the Granbury Toyota to look and see if I even wanted a Toyota. I had a Lexus previously. I really did like the Highlander after driving it. Doyle made a workable trade in deal and I was able to get the Highlander for the price I wanted. Clay was really easy to work with (not pushy) and stayed late to help us out, and so did Doyle. Nice people to work with, both of them. I had been to this dealership before to get my oil changed in my Lexus and everyone was always so nice.

ornshaw

Sep 12, 2011

Initially, I dreaded the process of car buying as I began the search for my teenage son's first car because past experiences have not been great. Several metroplex dealers we've recently visited have been just plain scary for a variety of reasons. What a surprise it was when I found the perfect car in my "own backyard" at Jerry Durant Toyota in my neighboring town of Granbury (I live in nearby Tolar). The atmosphere was easygoing, and Hal kindly babysat me throughout the process. What a nice man. I felt completely at ease with him as my salesman. Eddie was funny, helpful and personable on the finance/credit end of it. Both gentlemen could not have been nicer, and they are definitely an asset to the dealership. I have never had a better car-buying experience, and I would highly recommend Jerry Durant Toyota to anyone, near or far, who is considering a car purchase.

Shalylee

Sep 3, 2011

I loved my visit. You helped me out a whole lot, and got me a GREAT deal!! Thanks so much! I love my new car!

nikkicallahan

Sep 2, 2011

Team worked hard to get me the car I wanted in a reasonable time frame. Thank you so much for all of your hard work and dedication.

jrmiller1010

Aug 31, 2011

Very good experience. Mike was really nice. Entire transaction was quick and easy.I was very satisfied with the price of the new vehicle and very satisfied with whatI was given for my trade-in.

ddt10

Aug 29, 2011

Denise had gone over and beyond helping my son find the right vehicle after he purchased one and didn't like it. I went to Denise when I was ready to buy a new car. She was just as helpful to me in making the right decision. She was very patient and went to get the different car I wanted to drive on a 100+ degree day. She was very knowledgeable about the different cars. I would recommend Denise to anyone that wanted to buy a new car.

andrea1756

Aug 28, 2011

I had been working with Denise over a six month period of time. We drove 4 hours round trip to deal with Denise. We were not rushed and felt that Denise listened to our concerns and needs. We would deal with her again. Eddie was very friendly and I appreciated working with him. I did feel very rushed as it was closing time. I also got a call on Monday, as there were questions regarding our interest rate. I felt that this should have been resolved when we left the dealership because I had applied for the loan prior to going to the dealership. I liked this dealership better tghan our local dealership. Thank you Denise and Eddie.

Brown85

Aug 27, 2011

In August, 2010, we purchased what we thought was a great vehicle from a very thoughtful and caring sales person, Winn Parr. We had no issue with the sales portion of our experience. It all went down hill when we tried to purchase an add on, an XM Satelite receiver. The service department damaged the interior of the vehicle which caused several rattles and was asked to replace the damaged parts ie, dash, bent or broken plastic covers, torn weather strip, damaged console, and more. They replaced the dash with one of the wrong color. It had to be replaced, again. The plastic covers on the door jams were damaged and had to be replaced. The driver's seat had bad foam and needed to be replaced. When we got the car back, the plastic on the door and the post were scratched, again and the leather on the seat was torn. Another replacement was seat cover ordered. When we got the car back there was more damage caused by the service department. This type of service went on for an entire year and was never resolved. After we received the car from service the last time, there was more damaged caused by the incompetent service technicians. Fed up we contacted Toyota. Toyota contacted the dealership which stated that they have done all they could and would not do anymore.We are not complainers and we do not have unreasonable demands. However the damage to our vehicle, we believe, was so blatant that it was intentional.The dealership won. Our last word was to purchase another vehicle from Winn Parr. However, he now works at the Ford dealership. We love our new Explorer.We will never own another Toyota and will discourage anyone from doing business with this dealership.

sammlalala

Aug 27, 2011

Denise was absolutely wonderful. She was very informative and helped me to find exactly what I needed. She was was very professional yet friendly. She made sure to find me the best vehicle for the best price. Thank you so much Denise!

Margaret Mathis

Aug 25, 2011

Jerry Durant Toyota is the nicest place I have ever bought a car. Denise Bone was our pretty little saleslady and she was so thorough, smart and professional!I recommend everyone call Jerry Durant Toyota and ask for Denise for your next car. Thank you, I am very,very pleased!

Tazdevil

Aug 13, 2011

I have been talking with Mike for years. Always friendly, NOT PUSHY, answers all my questions even if no sale is going to happen. Professional all the way. That's why when I was possibly going to buy, I went to Mike. Well informed, he is worth waiting for to help you get what you want.

GarryKennemur

Aug 8, 2011

I recently purchased a 2003 Ford Expedition and I couldn't be happier with the vehicle and the deal we made. The reason I chose Jerry Durant Toyota was because of Hal Norman. He was my salesman last year when I bought my Trailblazer so when my wife was ready for another vehicle I called Hal. Hal was very friendly and helpful as was Doyle the sales manager. They worked really hard to get a deal worked out with my trade and my credit to get me financed. I would recommend them to anyone. Thanks Hal

kennethtaylor

Aug 4, 2011

JANET HURST showed my son and I a 2003 mustang mach1(we loved it).We went through all the paperwork(it was very simple),and I drove it home that night.Three days later,I returned with the car having A/C and BATTERY problems.Janet had the mechanics inspect the vehicle and report their findings.I simply couldn't afford to pay to have it fixed.She offered to replace the battery herself but,that still wasn't enough money off the total balance for me to be able to get it fixed(and be reliable)so,I could drive my son back to Foster,OK.(where he and his mother live).I would need to rent a vehicle from Enterprise Car Rental just to get him home.She spoke with her sales manager and was given the go ahead to give me a "loaner".She gave me the most AWSOME news. On top of the loaner vehicle,she also informed me that the fixes to my new(USED) mustang was on-the-house! THANK YOU JANET HURST of "JERRY DURANT TOYOTA". I have already posted on FACEBOOK all the exciting news. I hope my experiences with this dealership and this GREAT sales associate inspire other customers to go to THIS dealership and know that they will get the best treatment available. Sincerly, Kenneth Taylor

deannapruitt

Aug 3, 2011

I am very happy with my purchase of my FJ. I corresponded with Denise Bone via the internet and then met her in person to schedule a test drive. Denise and Carl Turney helped me find the FJ that best fit my needs. All of the staff was very fiendly and helpful. Great people and great service!

Bobby Wayne

Jul 26, 2011

Have you heard the one about how you can tell when a car salesman is lying? Whenever their mouth is moving! I am mad at myself for believing that Matt would actually do what he said he would. It's just a matter of poor personal integrity.

oldranchguy

Jul 26, 2011

They found the EXACT new car we wanted and had it available the next day.They walked us through all the buying process, answered our questions, and other wise satisfied all our needs while buying a car. We are setup with the service center and feel that we have found new friends to help with future needs.

lozipone

Jul 23, 2011

Eddie and Hal both worked very hard as well as being curtious and gracious in helping us get into our new/used Tahoe. Knowing what our price limit was they were more than reasonable on their end of the negotiations. Thank you, RaNae

Scott Sadler

Jul 6, 2011

I am very pleased with the dealership. Second (and third) purchase from a Jerry Durant dealership. My experience this time in Granbury was even better than previous purchase from Weatherford Nissan. Bob Robb was a pleasure to deal with. We even returned two days later to buy used truck for son from him. He even made followup contact which was not necessary but appreciated. Would definitely buy from him and Durant again.

jherm938

Jul 5, 2011

this is my 2nd toyota tundra i have purchased at jerry durant toyota.my sales man Mike Durant has done a great job both times i've purchased. he is the main reason i came bake this second time . thank you mike for all the help.

dleonhard

Jul 2, 2011

Jerry Durant Toyota in Granbury (specifically Carl Turney) saved me $4000+ from what Lithia Toyota in Abilene was going to charge me on a 2011 Highlander Limited with zero haggling. Carl was professional, responsive and even came in during his off time to help me out. I highly recommend Carl to anyone and will definitely be back to purchase from him again in the future.

Joey in Johnson County

Jul 2, 2011

Carl and his friend were very helpful and gracious. I had a very satisfying experience dealing with the staff at Jerry Durant Toyota. They worked diligently trying to find the right car that would work for my situation. The car I ended up with is so much better than the car I had and the one I originally went to see on the lot, with a payment I am very happy paying.Thank you, Carl, for your work and considerate care. I will certainly be telling others about your dealership and you. Signed,One very satisfied customer.

vzubik

Jun 13, 2011

Very positive experience. Toyota sells itself but this dealership has a very friendly, helpful, and professional team. They worked with me to find the exact car I wanted and I am very pleased with the Camry. This car gets great mileage... 36.5 mpg on the first highway trip!

gibeonx777

Jun 11, 2011

Janet was very prosessional and courtious .I was really sorprized at how quick and timely we got our deal done it got to be the best dealer ship experinece ive ever had.Thanks for the great deal on the envoy.Joe HAYES

ltucker

Jun 8, 2011

We recently purchased a used car from Jerry Durant in Granbury,TX.We had a good relationship with Denise Bone who helped us in getting a vehicle for our son. She is a great person to work with and we did a lot of work over the internet and everything worked out just as Denise said. Thanks very much. Lawrence and Elaine Tucker

sewnrn

Jun 8, 2011

Took my Sequioa in for routine service, spoke with Denise about adding a car to the family, and had great results. I told her what I was looking for and the price I was willing to pay. She worked hard to get me in the perfect car so that I can have 2 nice Toyotas now. The whole crew had alot of patience with all of my decision-making and finance process.

Gregryan

Jun 7, 2011

We highly recommend Jerry Durant in granbury!!! Our dealer went out of his way to help us!!! We were completely satisfied!!! Thank you very much

laurawedman

Jun 7, 2011

I have bought several new cars throughout my (long) life and Darrell was the nicest, friendliest, honest, and sincerest sales person I have ever worked with. He was also courteous and mostly he was very informative. He knew the products extremely well and his continous follow up throughout the process and communication was excellent! I was looking at several car dealer ships in the area, but bought from Jerry Durant because of the customer service following the sale and Darrell - yes, he was that good! Everyone I met at the dealer ship was wonderful including Janet Hurst who helped me out when Darrell was not available. She showed me all the features of my new car and even set up my iphone on Blue Tooth in the car. The fact that the customer service was so good at the dealer ship as well as the follow up for service in the future made this a great experience! I would recommend them to everyone and say to go see Darrell!!!

easterjennifer

Jun 6, 2011

This car-buying experience was one of the best we've ever had! We did not feel pressured in any way, yet Gio was both helpful and informative when necessary. Eddie was great to work with as well. Sometimes the process of buying a car can be long, confusing, and exhausting. Not so in this instance, in fact on Saturday, the entire process was only an hour or so and very pain-free. We are extremely satisfied customers who appreciate the experience of working with down-to-earth, friendly sales associates and finance personnel. We will gladly return to this dealership in the future the next time we are seeking to purchase a vehicle.

redgriff629

Jun 2, 2011

Our experience at Durant of Granbury was superior to 3 other dealerships we had contacted when searching for a good used Tundra for our son. Noel was friendly, knowledgeable and very willing to help in any way to make a great deal and trade. There was never any feeling of high pressure sales or a rush to make a decision. Doyle and Andrew were very gracious in discussing pricing and trade in value while Eddie worked hard to find the best finance rates. Since our son was a first time buyer it was most important to find a place that offered a great value and product as well as integrity and service. Kevin in the service department even took time to answer questions about the truck and warranty details. We would definitely come to Durant of Granbury again when we have car/truck buying needs and would highly recommend them to our friends. Thank you to all who helped making this purchase experience great !

kuhlman1957

May 27, 2011

From the first time we called Derek he was so nice and gave us all the information about the FJ Cruiser. We came from McKinney, Texas about 100 miles away. If Derek had not being great we would have not gone to see the car and then bought it. Eddie help us with all the finance and he too has great. We will always be thankful, for the service give to us.

semo97

May 26, 2011

The salesman Noel Rivera meet me on the lot as I was looking at trucks. We went thru the truck. We looked at the interior and went over the exterior and opened the hood checked out the motor. went over horse power, drive train and gear ratios. The power train was important to me. The type truck they had worked for me. We got a fair trade in and fair price was given to us on the new truck. They had the color my wife wanted. The sales manager and Noel did a very good job to fit our needs for a truck and the right price. Was going to look at fords next but there was no need for it. I was very happy this truck was built in Tx. by Texans that is not a union factory.

my2dogs

May 25, 2011

Mike was straight-forward about the price of the vehicle and the trade-in value of my van. The experience was low pressure and pleasant. I look forward to going back to the dealership for the maintenance. I am also very pleased with the Highlander that I bought.

spencerj

May 24, 2011

We were looking for a specific type of car in a certain price range. Mr. Mike Durant did not pressure us at all to "look" at anything else. He simply went to work to find what we wanted! His customer service was great. The business is super clean and everyone we came in contact with was very friendly!

malcolan

May 23, 2011

It was a pleasure to deal with Noel when I was looking for another vehicle to drive. I first met him on a Sunday night after the dealership was already closed. At that time, I was looking at a used 4 runner, and even though they were already closed, Noel went and got the keys to let me look at the vehicle. I ended up buying a used Tundra, and dealing with Noel was great. I really appreciated his honesty and not being overly "pushy" while I was still trying to decide what I wanted to buy. I was also going to go and look at another Tundra from another dealership. Noel asked me what it would take to buy the one he had. I told him what I wanted, and he made it happen. There was no back-and-forth haggling and a deal was made right on the spot. I agreed to buy it without even seeing the other Tundra.It truly was one of the most stress-free experiences I have ever had when buying a vehicle. When I need to buy another vehicle, I'm going to find Noel first.

pepperdncr

May 20, 2011

I bought my first Camry today at Jerry Durant Toyota and was very satisfied with my purchase. Thanks to Noel Rivera, Andrew Anderson and Doyle Manyard who went above and beyond to make sure I was happy with my new car and its financing. I believe I got the best deal in the metroplex and would highly recommend this dealership to my family and friends. Thanks again, Olga Trevino

Docoates

May 18, 2011

I highly recommend working with Darrell Marriott when shopping for an automobile. He is not pushy and works on behalf of the customer. I also recommend taking the time to say hello to Jerry Rash while you are visiting the dealership. Once again a fine example of how to run asuccesful business.

kcoburn327

May 18, 2011

Went in for a 2009 Toyate Coralla. Had an overall wonderful sales experience. Dealership went above and beyond on getting me a price that I could afford. I thought the car had more option on it but am not unsatisfied with the car. It is a nice car. The car was not cleaned out as well as it should have been though. Thanks!

lfield001

May 12, 2011

I came in one day and visited with Noel. I returned a few days later he was off but Gio was very helpful. Noel came in and finished my transaction. Very pleased and happy with my car. I was in a hurry that day to leave out of town...everything moved along fast and professional.Thank you,Lauri

dmclain

May 11, 2011

At Jerry Durant Toyota there was no pressure. I have been to some dealerships that sworm you like flies, this was not the case at Jerry Durants. I went in on a Tuesday and told Noel that I would come back on Saturday. I recieved one nice email thanking me for coming in. Thier whole team was very professional. Noel was able to answer all of my questions. I look forward to doing more business with them.

chrisabby1

May 8, 2011

Mr. Rivera was very professional! I would send somebody to Jerry Durant because of the great cars and because of Noel! Great work!!! Mr. Rivera was very respectful and helpful in getting us our first car! The next time we need another car we will be coming back to Jerry Durant Toyota! And we will be asking for Noel!

barry51151

May 5, 2011

I purchased a new Highlander for my wife. I also purchased a pre-owned Tundra a few weeks ago. Noel was outstanding in both transactions. Excellent on follow up and provided great customer service. Chad was very supportive on meeting my desired price point. I will recommend this dealership and Noel to other customers.

emilyburks

May 4, 2011

I searched the inventory online and came to the dealership knowing what I was looking for. I walked toward the vehicle and Gio was close behind to help. He was friendly and polite. Chad, the sales manager was also involved in the transaction. I felt like I was treated fairly and was able to work out the deal I wanted. Eddie was great when it came to financing. I am very pleased with my Camry and had a good experience at Durant Toyota in Granbury.

mariannegun

May 2, 2011

I had a great experience buying my new Toyota. Mr. Marriott was so friendly, explained everything thorougly, and I believe I got the best deal possible. The showroom and service area are the nicest I have ever seen. Once I made up my mind, it did not take very long to complete the paperwork, and it was completely explained to me. I am going to be recomending this dealership to my friends.

vandeven11

May 2, 2011

Darrell and I had several phone conversations about a used Avalanche posted on the internet. Darrell greeted us with enthusiam, professionally, friendly and personable. He was very knowledgeable, courteous, and patient. We decided on a new Tundra with the rebate. Chad and Eddie were equally professional and we would recommend Jerry Durant. Beautiful dealership, and a pleasure to work with great folks. Love the philosophy of Jerry Durante as it passes down to his proud employees and IT SHOWS!Thank you for a pleasant deal!Randy VanDeven and Rosalyn Rose

J & B

Apr 27, 2011

Found a Pontiac Solstice on line- Contacted Derek Simpson - within two days had the car in our driveway!- totally seamless process. Everyone we dealt with from our salesman, office staff, finance department, and delivery man were very warm, friendly and professional- from start to finish. The vehicle was in Granbury Tex and we live in Albuquerque NM. The car was delivered to our door. It was immaculate and just as represented. It was nice to receive a follow up call to make sure we were satisfied.Wonderful experience!!

shuttkc

Apr 27, 2011

Very friendly service and no high pressure sales tactics like I experienced at Toyota of Grapevine.Denise showed me the car, let me drive it, did not try and sell me on extras and sat and visited with me until the finance guy Eddie was finished with a previous customer. Eddie once again did not try and sell me anything and gave me a low interest rate right off then handed me off to Carl to explain all the features of the car I purchased.

agardner

Apr 26, 2011

This is the second vehicle we have bought from this dealership, the fourth in my family from the Jerry Durant auto group. Every time the experience has been great and the price fair. It is worth the drive to Granbury to work with these guys. My husband plans on returning in a few months when it is time to get a new truck for work.

aggiesister08

Apr 22, 2011

We recently purchased a 2011 Toyota Tundra, Giovanni was the salesperson that walked us through the process and he was very friendly, helpful, and very nice. He worked hard to find the vehicle that suited our needs and the overall experience with the process was wonderful. We would most definitely recommend him to other future buyers.

dballmann

Apr 21, 2011

Friendly greeting at door by Noel, sincere desire to help, quality automobiles, good selection, and no hassle pricing by Chad provded the style of dealership that I will come back to on my next car. Noel Rivera provided us with all requested information, a computer terminal to look up trade info, refreshents, and great service.

graingerdean

Apr 20, 2011

Larry Molenburg was very good to us. He understood what we were looking for and brought the cars to us. I had a problem with the car and within 48 hours Larry and Danny Coonrad were able to help me out. These gentlemen didnt have to do what they did because it was a AS IS deal but they help me out and for that I am happy with my experience with your dealership. The longest wait I had was waiting for my finance company to send the blank check to Larry which was my fault because I misspelled his email address. We were in, test drove the cars, and out. It wasnt the dreadful waiting at the dealership experience. The car had an air conditioning issue before I got home 85 mile away. Larry and Danny help me out and the car was fixed at the repair facility in Weatherford TX. I had a loaner car that was newer then the one I purchased it was nice. Overall these guys are awesome and did more than they had to to help me. I will buy again for this dealership and these gentlemen if not used then new. A week later I am still happy : )

J. K. Brooks

Apr 20, 2011

On a day when the wind was blowing 40 mph, I was surprised when Matt came out on the lot to assist me. I really appreciated him being available to answer my windblown questions. When it became apparent that what I was looking for was not in the local inventory, Matt and Carl worked very hard to find a vehicle which fit my requirements. Once a vehicle was located, Carl made the contacts and arrangements to have it in my hands within two business days. Matt then went over all the functions with me in great detail. I had previously used Jerry Durant Toyota for service and had always been well pleased.

Lcochrane1

Apr 19, 2011

This is my second Toyota FJ purchase from this dealership. I have always been happy with their service, friendliness, etc, which is why I am a return customer. When I totaled my special edition,customized 2007 Toyota FJ in 2009 I did not realize that it was one of a kind. When I got ready to purchase again in 2011 I found that I could not get the same special edition in a 2011 model. Matt Edwards at Durant Toyota helped me to find the closest thing possible and customize it to fit what I was looking for in a FJ. The result is awesome. This was all accomplished with me across the country in another state from the dealership. Along with this, I got a great price and wonderful finance options. Once again my experience with this dealership is outstanding and they have a loyal customer for life. Another note,this experience is a lot different than your impersonal big city dealerships. Each time I do business with the dealership I make new friends. Do yourself a favor and bring your business to Jerry Durant Toyota in Granbury Texas. You will be glad that you did.

lindpark

Apr 19, 2011

BUYING A VEHICLE FROM JERRY DURANT TOYOTA WAS ONE OF THE EASIEST AND MOST PLEASANT EXPERIENCES I'VE EVER HAD WHEN CAR SHOPPING. NO PRESSURE, NO GAMES. THEY GO OUT OF THEIR WAY TO SATISFY THEIR CUSTOMERS. I HIGHLY RECOMMEND THIS DEALERSHIP FOR ANYONE LOOKING TO BUY EITHER NEW OR USED VEHICLES!!

tnrist

Apr 19, 2011

This dealership makes you feel safe.....You dont feel like your being taken advantage of....When we walked in for the first time we knew we wouldnt need to go anywhere else, we felt confident in the people who worked with us, they never made us feel uneducated about car buying like most dealerships do. Gio was a great salesman with a genuine personality, very likable...Eddie was great too helping to make the expierence a very good one.....Go visit these guys!!

ysaenz

Apr 15, 2011

After having a really bad experience at a local dealership I decided to call Jerry Durant Toyota after seeing an ad in the newspaper. I was lucky to have found a great dealership with a great sales person- Darrell Marriott. It wasn't like the big citysales people pushing a car on you he listened and obviously understood exactly what I was lookin for. It took me a while to decide on exactly what car I wanted but he did keep in touch with me and was never ever pushy. He came in on his day off to make sure my new (used)car was gased up and ready to go when I got there. I would definately recommend anyone looking for a new car or a used car to visit Darrell or one of the other sales people at Jerry Durant Toyota in Grandbury. Love my car.

barry51151

Apr 3, 2011

Noel was excellent in representing me and then following through with everything. A great customer experience.The Tundra was available for pic up as promised and it was very clean. The service department looked very clean and professional. Everyone I spoke to was very friendly.

rvers

Apr 3, 2011

We wanted to look at a new mid-sized Toyota and were shown some to consider. The salesman knew enough about the features to lead us to the one just right for us. The staff was friendly and helpful answering our questions, the dealership was spotless with appealing decor, and the service department was modern and clean. Even though we might have found a better deal elsewhere, we wanted to buy at home to be close for service.

susiema

Apr 1, 2011

Mr. Robb was a wonderful and helpful sales associate. He made the whole experience enjoyable and pleasant. He even came out to the house to help us program the home link to the garage door opener. He is an asset to this car dealership. The car that we bought, Venza 2011 is a wonderful vehical to drive and own. Susie

Dave Tidlund

Mar 30, 2011

I have purchased (4) Toyota's over the past years from Durant an have always had them serviced with Durant ,first in Weatherford and now in Granbury. Recently I rec'd a recall notice on my 2011 Sienna and upon bringing it in for the fix, I was met by April a recent addition to the service staff. She was most professional and was fully aware of the recall and why it was necessary to fix it. I had not made an appointment but also needed an oil change in addition to recall. She had me in and out in less than hour complete with a wash job. Jerry's got themselves a real service rep. with this young lady, a real people person, who knows her business

graubart

Mar 25, 2011

Already knowing about what I wanted, this was a pretty painless automobile purchase, which is not generally high on my list of things I like to do on a day off. One of my goals was to be able to find a local dealer that I could bring my return business to. I think we are off to a good start. Every one was very friendly, very fast, and the new building is beautiful.

loydb

Mar 15, 2011

It was a great experience dealing with these guys. These men were very easy to talk to and ask questions. This dealership has a very comfortable atmosphere. These fellows treated us like old friends. This should be your first place to shop. Thanks Jerry Durant Toyota

daune

Mar 14, 2011

I am pleased with the results of the sale with regards to finance rate, warranty, monthly payments. I was not pleased with the way the information was presented. I do not like canned packages. I like straight forward info about rates, price, ttl. I never once say the computer screen when the finance person was doing the calculations. It felt a little pressured in respects to what was going to be negotiated in the contract.

tcharrison06

Mar 11, 2011

My wife and I came to Durant Toyota looking for an economical car, and met Darrell Marriott. This young man was verry friendly and extremly polite. He knew alote about the cars and helped us to get more car than we expected. We were looking at carolla's and he found one with more fetures and a chepper price than we expected. Even with a test drive we were in and out in about 2 hours or less. This was the best car buing experience my wife and I have ever had. I would recomend Durant toyota and Darrell Marriott to everyone and he even recomended a great place to go eat at while we were in Grandbury, Babe's chicken try it you'll love it.

troutspotter

Mar 10, 2011

Darrell Marriott was the sales associate who worked with my senior citizen mother to find a vehicle that she would be comfortable driving. He was extremely patient with her and and after trying out several new models, worked with her to find a previously owed model that was comfortable and also better financially for her. He was knowledgeable about the products, and if he did not know the answer, was very quick to say so and immediately researched and found it. He provided me with all the necessary information I needed to assist Mom in making a decision while at the dealership and via phone calls and e-mail as I live in Fort Worth. We had been at the dealership before lunch and after deciding on a car to buy, it was early afternoon as they were getting it ready to drive home. Without asking, Darrell loaned us a car and bought us lunch while they finished. Mom is a diabetic and really appreciated the extra service and consideration. Retired now, I spent several years working with dealerships from the manufacturing side across the country. I would not hesitate to recommend Durant Toyota of Granbury and particularly, Darrell Marriott, as the place to buy your next Toyota. Everyone, including the Sales Manager, F/I, and receptionist were helpful and professional in every way. It was a good buying experience and Darrell will most likely get fruit cake cookies this Christmas.

2104drive

Mar 8, 2011

I have been purchasing new automobiles since 1972 and have never experienced a more pleasant sales experience than at Jerry Durant Toyota in Granbury Texas. Any other dealership I dread going into, always presure to buy a vehicle even if you are there only for service. Jerry Durant Toyota gives you a fair deal, which is still profitable for the dealership, but sitll very attractive to the consumer as well. It has always been a "win/win" deal for me. I have purchase a 2010 Sienna van and 2011 Tacoma pickup truck through Jerry Durant Toyota of Granbury. I have been well responded to by both Sales ( Carl Turney Sales ) and every one else who services the customer thanks to the oversight of Chad Page. If you are need of routine Toyota service, you can not beat the service As far as I am concerned there is no other dealership to purchase a new Toyota than Jerry Durant of Granbury.

wyoung08

Mar 7, 2011

Denise was very good on following up and trying to earn my business. Keith was also very nice and helpful. The pricing on the vehicle appeared to be comparable to the other dealers in the area. The two year maintenence program became a real incentive in purchasing at Toyota.

davenpat316

Mar 1, 2011

Denise worked with me on the phone for over a week before we made it to the dealership. She was very patient and always returned my calls. In the end, we found the truck we wanted and she went out of her way to make the deal work for us. Jerry Durant is a good place to buy a vehicle.

watchman3

Feb 26, 2011

Darrell Marriott handled our purchase of an 08 Prius with a lot of knowledge, aswered all questions, and followed through on everything promised. We have nothing but good things to say about this dealer with no pressure and friendly home-town service.

amschwausch

Feb 21, 2011

I had a fabulous experience working with Mike while purchasing my Toyota Sienna. The process was smooth and quick. We had a trade in and received a great offer. The interest rate and financing were also fair and worked into our budget. I would recommend Mike and his team at Jerry Durant Toyota to anyone looking for a stress free car buying experience!

pparsons

Feb 20, 2011

Keith and Denise were very friendly and helpful sales associates. Chad was honest and fair and made a good deal with me for the used car. Eddie was good to complete the paerwork efficiently and at my convenience. They are a great team and I will recommend them to my friends and business associates without hesitation!

jaywhy

Feb 17, 2011

Have been to this dealership several times for parts and service. They have always been very friendly and willing to help. When my wife and I were considering a down sizing in vehicles, our sales guy, Eddie, was very patient with us as we looked at different vehicles. When we decided on a Prius, we told him we would have to wait a day to pick it up because we have a large item to pick up out of town and we did not believe it would fit. Eddie asked us to go ahead and stop by the dealership and gave us a truck to use for the night. The over all experience was great and we will be back if we are ever in the market for another vehicle.

darlashannon

Feb 14, 2011

Denise called me at home and also sent emails to help me replace a used vehicle that had been totaled in a recent accident. She was friendly, helpful, but not pushy. I enjoyed working with her. She hunted some vehicles for me and then located one I found online. when I came to test drive it she had it waiting by the door. Since it was a used Ford, she even took it to the Ford dealership to have an extra key made at no cost to me. I think she went beyond expectations, too, as we got in to drive off after the sale when she said she had the gas tank filled up, too!! Thanks, Denise for extra special service. I was still a little in shock from the accident, and Denise made buying a replacement car easy. I am extremely happy with my used car purchase. It looks, smells, and drives like brand new.

sdfunk

Feb 7, 2011

Great service, great staff, overall the best experience I have ever had buying a new car. I went in with what I wanted in mind, they were helpful in locating the vehicle and making sure that I had a very positive experience with all aspects of thier dealership.

Mcoulombe

Feb 1, 2011

Had to be the best dealership experience I have ever had in all my 40 years! I would be hard pressed to go anywhere else in the future! I love my new Rav4!!!! Matt was awesome to work with (he needs a raise)!!!! Chad was great to get my loan approved! Eddie was very professional to close the deal! I am very satisfied!

daviddena

Jan 30, 2011

Denise was very responsive to calls and inquiries. She provided me with the answers I needed without giving me more than I needed or wanted. I had a small window to complete the transaction due to other appts, and Denise made it all happen. It was early in the morning, but she got everything together quickly with very little advanced notice. She represents the dealership very well. If I need to buy another car, I will definitely look at Jerry Durant Toyota, and I will ask for Denise.

jimmie c brown

Jan 29, 2011

1.very refreshing in that they tried to determine what we were and were not interested in as far as options, color, etc.,rather than trying to sell us what they showed us or what they had on the lot. we knew we wanted a tundra. they found almost the exact truck including color that we wanted at another dealership and obtained it for us, even though they had to go half way across the state. 2. they were very friendly and personable. 3. there was a noticable lack of b.s. and treating you as if you didn't have a clue about a vehicle or buying one. don't get me wrong, there was some, but not much. 4. they negotiated a very good price. 5. most importantly, since the truck had to brought in, we closed the deal then and picked up the truck the next week and it did not have the tires we agreed on. they showed great integrity in the way they handled that by obtaining the correct tires and swapping them out. 6. it was a very pleasant experience in buying a vehicle and i have no qualms about recommending their dealership. sincerely jb abilene,tx

Richard House

Jan 28, 2011

The time i spent looking for a truck took alot of my time untill i found Jerry Durant toyota in grandbury. Many delerships i went to simply dint give me the time of day or really seem to care if i bought a truck from them or not. The sales person and everone at Jerrys took the time to help me with all my questions and fought hard to get me approved for the truck of my dreams. Hats off to Denise and Eddy for makeing my goal of owning a truck a reality!! Sincerely Richard H.

heatherw34

Jan 26, 2011

I had a wonderful, timely experience with the purchase of my new Toyota Tundra with my exact specifications. With the little free time I have, I told them want I wanted and they found my truck and was willing even to deliver it to my home. Thanks Matt and Keith. Heather Robertson

sgill4

Jan 26, 2011

Denise and Chad were very friendly and helpful. Also they were extraordinarily accommodating. When I discovered I had no check on me, Chad allowed me to put the down payment on my credit card. He found ways to make the price what I needed it to be. I was even allowed to take the car to my mechanic some 45 minutes away to check it over for me. After the car was made ready, Denise even offered to deliver the car to me to ease the pick up situation. It was so worth my drive out of the metroplex to trade with them. I did not get put in a room and be forced to wait for manager approval of my offer. It was all straightforward and quickly dealt. It was the way all car transactions should go. I felt honored and not badly treated as at too many other dealerships. Also, the building was new and quite nice and comfortable for my elderly mother to wait for me.

rickc259

Jan 17, 2011

my wife and i started the buying process through the internet ... she was talking to 'durant' while i was talking w/vandergriff ... not here to bash 'vandergriff', but to praise jerry durant's folks ... the are in granbury and so are we ... we were greeted by denise gentry and expressed our desires to her ... we wanted a high trade in on our 2007 toyota 4-runner and a great price on a new won ... we drove the 4-runner ... the my wife looked at me and saw that i was looking intently at a 'tricked-up', venza' ... she said, i think that car is calling your name ... so we did a test drive on a venza ... we are a 4 time 4-runner owner and switched to the venza ... the price was amazing ... we told denise which 'venza we wanted ... we filled out a minimal amoumt of paper work ... then waited a very short time for the manager to accept/reject our offer and for the trade in value on our 2007 4-runner ... the trade in value was more than acceptable and the sales price was about as good as one could ever hope for ... now about denise and eddie bermea ... denise was A+ from begging to end of this deal ... carole and i both felt at home and in good hands ... both she and eddie were most personable ... the fiancial end of the deal was w/eddie ... great personality, smart and well, geez dare i say it ... 'honest' ... truly felt he had out best interests at hearts ... at the end of the day, we bought the 'venza', great interest rate, great price, good trade in, ... auto had every bell and whistle available ...i not only would recommend 'durant' to friends, but to my family ... just about the highest regard i could give to anyone ... many thxrick case

c. orsak

Jan 12, 2011

From the time I called and was given to Matt to talk to about the FJ Cruiser, her was friendly, honest, informed and humorous. I enjoyed talkinjg to him and when we came to drive the car, he trusted us to drive it and make a decision. When I traded in my car and was waiting for the new car to arrive, he provided me with a loaner car to get to and from work and helped me htrought he entire process. He has set up a time to go through all the highlights of the new car with me and will sync my phone to the bluetooth in the new car. I ws very impressed with both Matt and Chad who helped any way he could as well.

k_hare

Jan 10, 2011

I had test driven many SUVs and crossovers. My husband and I arrived ready to by a Toyota FOrerunner. Darrell Marriott took us on a final test drive. We told him the model we wanted and the features that were important. They located exactly what I wanted. Gave me a loaner, until mine arrived and kept me posted while I waited. It was a great car buying experience.

wilderness1star

Jan 10, 2011

Friendly, knowledgeable, experienced salesperson A+ When contacted by Bob Robb, he had wriiten down what I was looking for and didn't waste my time. He knew the toyota vehicles and don't have to leave me to look up info. I was very impressed, great serive fro Bob Robb !

cpattontbs

Jan 7, 2011

My entire buying experience at Jerry Durant was great. Nothing makes me madder than games most dealerships play during the buying process but at Jerrys there was none of that. I contacted the dealership via web chat on their website and just told them what I wanted to trade and where I wanted to be on payments on a new Tundra. Within an hour the sales manager (Chad) called me back and said he believes they can make the deal so I made appointment with them that night. When I arrived at the dealership the salesman (Darrell) met me at the truck which was already pulled up to the front with the keys in hand for that truck and another he wanted me to look at. After looking both trucks over we when inside to work a deal but to my surprise they didnt try to get more for the truck I picked even though it cost a little more than the one we spoke about on the phone. They also gave me the high side of what Black Book said my vehicle was worth and discounted the new vehicle substantially to be able to make the deal. There was not haggling involved at the end to get the payment to what they said they could do over the phone which I have experienced in the past with other dealerships. Eddie in financing went over all the paperwork thoroughly and gave great insight to all of the added coverages available but didnt try to force any of the additional coverages onto the deal. I was in and out of the dealership in about an hour & half with my new truck and I didnt have to sit there and do the usual back and forth with the manager for hours. The staff at Jerry Durant is honest and to the point (No Games). Just call them up and tell them what you want and where you need to be and they will let you know up front if they can make the deal.

Eargal30

Jan 7, 2011

Matt has gone above and beyond a typical "sales" transaction! He even goes so far as to make sure that my car stays clean! Now THAT'S service! The dealership is clean, organized and VERY professional! I felt no pressure to make a decision and felt as if I had made the right decision after I had shopped around.

mullent

Jan 5, 2011

Our sales rep, Denise, was efficient and professional. We tried to work with dealers in our home city of Fort Worth, but had a much better experience at Jerry Durant. I felt like Denise was able to view things from our perspective as buyers, and that made us much more comfortable.

roycet

Jan 3, 2011

After emailing the dealership, Denise called right away and set up an appointment for a test drive. Upon arrival, the truck was out front and ready. Denise was courteuos and professional,answering my questions. She made sure we were comfortable. The financing was quick and easy. This was the best experience I've had purchasing a vehicle.

T bacon

Dec 31, 2010

Bob Robb was very friendly and worked very hard to please us.I bought a Camry for my wife on Christmas Eve. I travel with my job and I decided to buy a Tacoma that I found on the internet last week. Bob helped me with all of the sales details on the phone with me or my wife. He had all of the information he needed from me so on my way home from the airport I stopped and drove the truck and purchased it also. My time at home is very valuable to me and it only took about a hour to do all of the sales and paperwork. He had it detailed the next morning at 9:00 I picked it up.If I buy another car I surely will look Bob up at Jerry Durant Toyota.Also another associate at the dealership helped me hook up my phone to the Blue tooth. Everyone at the dealership was very helpful and friendly.It is the only time I bought a new car that I wasn't stressed. Thank you Bob Thomas and Wanda Bacon

vickiehart1

Dec 31, 2010

We have bought two trucks from Jerry Durant Toyota and referred many friends to the dealership for the great overall experience. Hal Norman is a sales person to work with and makes the experience easy and painless. We will continue to buy any new or used vehicle from this dealership. Thanks

betdon

Dec 29, 2010

My rating is based on the knowledge and friendliness of the salesperson and all the persons directly associated with our sales experience. The rating also applies to all contacts since the sale. Everyone has been so helpful in making us acquainted with all the new features of the car. A very pleasant experience then and now.

lindsaypyfer

Dec 17, 2010

We recently bought a 2010 Toyota Sienna from Jerry Durant. Michelle was our salesperson and Will was the finance guy. They were both on the ball and paid attention to what we wanted. They were quick to get back to us and answer all of our questions. Will abd Michelle worked hard to get us in the van for exactly what we wanted. While waiting, the service manager came out and introduced himself. After the deal was done Michelle called to check in and make sure we were still pleased and that we didnt have any questions. We are very happy with our experience and will recomend them to everyone.

tamra

Dec 17, 2010

Hal Norman was very helpful and courteous in both of my car purchases at Durrant Toyota. Because of his extraordinary service and commitment to making my Corolla purchase a pleasing experience for me, I will be sending all my friends to Durrant for their next car purchase! The Service center staff was also extremely helpful, honest, and friendly!!!!

gollertr

Dec 11, 2010

We initially preferred a Camry but still looked at Hondas, Fords, and Buicks. The Camry had the features we wanted. The main one: the power passenger seat with the cloth seat (not leather). The sales rep was patient with us; he didn't try to hurry us.

joyelizabeth

Dec 11, 2010

The friendliness of everyone at Jerry's is wonderful. They go out of their way to make sure you are being taken care of. I am new to using Blue Tooth capable equipment. I was very impressed with their patience in going over how to use it. Also their patience in showing me how to use the radio.

donareed

Nov 20, 2010

Found the last 2010 tacoma TRD double cab they had online, we traveled to Granbury from Tyler, tx. (168 mi). our sales assoc. Carl Turney was very nice, easy to work with, no gimmicks. just straight forward, nice , courteous salesman. great price, very nice, new dealership. the only reason my wife and i would travel that far to purchase a new truck. it was a great buying experience. financing was quick & easy. great people to work with. Jerry Durant Toyota has a 5 star rating with us. Don & Sherri Reed.

DanaK

Nov 19, 2010

I love this dealership. I bought my daughter a car there about 2 years ago and was very happy then. I decided I needed something a little bit bigger than what I was driving and they were the only dealership I considered even though I had moved from the area. It was well worth the trip. Their staff goes above and beyond to satisfy their customers including staying open much later while I explored my options. With the large selection it was hard to choose. On this occasion I worked with Darrell Marriot and Will Green who are very courteous, answered all my questions, and were very kind and patient with me. I have met other staff there on other occasions while having my daughter's car maintence service done and they are all exceptionally courteous and knowledgeable. There service department is one of the best I've ever been in.

bmelton8

Oct 18, 2010

My experience with Durant Toyota was by far the best I have ever had with ANY dealership. From the first conversation I had with Darrell, my salesman, I knew I was at the right place and would be taken care of 100 percent. I was right! Darrell & I were looking at the inventory when the sales manager, Chad, went out of his way to greet me and be sure I was being taken care of. I never once felt like I was being pressured to buy something I didn't want, & I didn't have to haggle back and forth to get a good honest price; it was just right already! It more than surprised me when I received follow up calls from both Darrell & Chad making sure I was happy with my purchase. Even in finance with Will, I can only say great things. I've definitely found the dealership with the best staff, service, quality & quantity of inventory, and the list goes on. I will never look any further than Jerry Durant for all my future car & truck buying needs. I took several of Darrell's business cards to give to my friends and family because there's no doubt in my mind that they will be taken care of; just truly a great establishment.Thanks for everything!Ben

birdlady

Sep 22, 2010

I contacted several local dealerships online and requested a price on my new Toyota Tacoma. Jerry Durant Toyota made the purchase so easy and smooth! After receiving a price, I called and spoke to them on the phone. They made an appointment for me to come in the next day to pick up my new truck. When I arrived, the truck was clean,full of gas and ready to go. The paperwork was ready to sign and I was treated with the utmost courtesy. The process was quick and easy. The staff was knowedgeable and friendly. And best of all, I got a GREAT truck at a GREAT price! Well worth the drive to Granbury!

Navor Ledesma

Sep 14, 2010

We were promptly greeted by Hal Norman when we arrived at the dealership. We took a test drive on a 2010 Toyota Camry and came back to his office to continue talking about buying this car that we test drove and really liked. Hal was very patient and friendly with us in letting us know what our options were and what else they dealership could do in helping us but a cat from them. We liked the offer that they gave us and decided to go ahead and buy the 2010 Toyota Camry. We then waited about 15-20 minutes to sit down and talk with the business manager, Will Green and he was also very friendly and patient with us and letting us what out options were and how much it would cost to buy the car. My wife and I never felt any pressure from them the whole time that we were there and that is something that I look for when I am buying a car. We were treated like we were like family and not just another customer. They did everyting that they said they would do with regards to buying a car from them and there were no changes or surprises as we went through the buying process.This dealership went above and beyond what one would normally expect when it comes to buying a car. Durant Toyota has gained another loyal customer and I look forward to doing business with them again in the future and will let my friends, co-workers, and anybody else know that they will find what they are looking for when it comes to buying a car and will also become a customer for life.

weekssj

Aug 29, 2010

My husband & I were shopping new cars on the internet which led us to Jerry Durant Toyota in Granbury. We called and spoke with Carl on the phone & felt that he was very informative, but also encouraged us to come to the dealership and that he would make sure we received a good deal. Carl was all about customer service and treated us with the upmost respect. He was very friendly and my husband and I felt very comfortable the entire time we were at the dealership. Carl was upfront with us about our tradein and we had a lot of respect for him. When meeting the sales manager chad he was also very up front with us and showed us the deal that had been worked out. Everyone was very informative, but also very caring about their clients. I will definitely send referrals their way. I have never been treated so well at a dealership, and I would like to thank Carl, Chad, and Will for such a great experience.

ssseelig

Jun 8, 2010

I came in to shop possible new car options with no intention of buying on that day. Hal was most informative and helpful though I told him I was just looking. When I asked for a price, Chad came up with a deal that met my expectations. Everything went very smoothly, I am now a happy customer and will gladly recommend others to this dealership and the salesman, Hal.

lhyman

May 26, 2010

Kevin made buying a car so easy and enjoyable. My husband and I were going to be traveling over 5 hours to make the purchase and Kevin made it so easy. Everything was prenegotiated so it took no time at all. I really appreciate that Kevin wanted to get me in the right car and not push anything on me. He listened to what I wanted and worked with my budget. After the purchase he called me on 2 seperate occassions to make sure I was loving the new car. Thank you Kevin Hull and Jerry's Weatherford. I love my new car!

sam.mcgowan

May 11, 2010

Very one really worked with me to get what I wanted. Great job by all.The Service dept. as always been great with my other Sienna. When I bought my2008 I received the same friendly help . So when 2011 came out I just rightback to my freindly dealship and received the same great service.

garyepperly

Mar 13, 2010

We had a good used car buying experience. They were very respectful of our time constraints, we negotiated "a deal", I'm sure they got the best of me, but everything was freindly and we got a car we needed.An overall acceptable experience. Now we'll see how their service Dept. performs!

Mima

Mar 3, 2010

From someone who absolutely hates car shopping, and all that it entails, I found Jerry Durant Toyota, as a dealership, its employees and the entire experience extremely pleasant. There was no hidden or overt pressure. All were knowledgeable, efficient, friendly and courteous. The entire process was smooth and seamless. All of our options were succinctly presented to us and we were allowed to make our own choices. In short, we were treated like the intelligent individuals that we are.Irma McBrideLipan, Texas

Dave Tidlund

Mar 1, 2010

This is third unit I have bought from Durant, however it is the first one since they opened the new store in Granbury. Thankfully they stocked it with folks from the weatherford dealership. The sales team is helpfull to the customer and professional in all aspects of buyer needs. The service dept. is second to none, I have always used them, and are very accommodating in scheduling maintenance issues. congrats to a first class organiztion.

soonerfire

Feb 23, 2010

I stopped in for and oil change and left with a 2008 Toyota supercrew.I had been stopping in over the last 2 yrs looking for this particular truck.They gave me a great price on the truck I was purchasing and a good trade-in value on my old truck(also a Toyota).They knew I had been looking for this truck and they made it happen.This is the second purchase I have made from this dealership and both times it has been the easiest and most pleasant car buying experiences I've had.I would highly recommend this dealership to anyone looking for a no-hassle experience.Sincerely,A.D. Lindsey

fweigel

Feb 22, 2010

Dealer was more than 50 miles from my home in Denton Tx. I knew what I wanted and knew what I was willing to pay plus I knew the value of my trade in. It was a matter of finding sone dealer willing to offer a fair deal. I called Durant Toyota, who I had delt with before and within a few minutes found they had the vehicle I wanted and was willing to give me what I wanted for my trade in. We agreed over the phone and I drove up the next day and picked up the car. It was a pleasure doing business with the folks.