Used Cars for Sale at Jim Ellis Hyundai in Atlanta, GA

harasafras

Nov 17, 2016

After calling for an appointment I was fortunate to be assigned to Darrow Moore. Darrow was very professional and was able to meet my vehicle preferences, and in the end, I was pleased with the finance department. Love my 2nd Tucson!

judith.young7

Nov 17, 2016

Our initial car search was online. A call was received from Brittany who met us and connected us with Tyler. The car we had looked at online was washed and ready for us to test drive. We decided to check out one other car which Tyler made available for us. We made our decision and completed the paperwork. Tyler was very personable and had a sense of humor that made the time needed pass more quickly. Over all a very good experience.

Deal Maker

Nov 16, 2016

Tylor (sales) did a great job being my advocate during the car buying process. After we agreed to a price, Tylor delivered the car and showed me all the features with the car. The business manager (Mark) was also very friendly and worked me through all my financing options. The entire staff at the dealership was extremely friendly and courteous.

Deal Maker

Nov 15, 2016

Researched car on internet and negotiated deal over the phone. Tylor did a great job delivering the car and going over all the features. Great people to do business with.

mehranmossaddad

Nov 15, 2016

Great job. Will send you as much business as I can. Friendly, professional service. Mr Hammar was very informative. Will be back to do business again. It was a pleasure.

quita239

Nov 15, 2016

Gee Techilo was great. I learned he transferred from the Audi location. Gee was very personable and did a great job going the extra mile to make conversation, engage, provide knowledgeable information about the product and ensure that we truly had what we needed. If you need a vehicle or help at Jim Ellis...definitely go see Gee, you won't be disappointed.

Bob from Jefferson

Nov 13, 2016

I purchased a 2017 Hyundai Sonata Eco from Jim Ellis yesterday, driving about 40 miles from my home. The day before, I had driven 75 miles to a Hyundai dealership in Milledgeville where I was royally baited and switched. They had advertised a car as new with 10 miles on it, and when I arrived I found out it had over 10,000 miles on it. After my bad experience with this dealer, I arrived at Jim Ellis with both fists up, ready to suspect every statement made. I had identified the Eco that I wanted from the Jim Ellis website. It was listed at a good price, $4000 below MSRP. I was prepared to hear that they had stacked up a bunch of discounts to arrive at the price, most of which I didn't qualify for. The sales rep, Marti Adelman, immediately put me at ease. They would sell me the car at the price they advertised. He said the new car had 32 miles on it, and that's what the odometer said. Marti made the sales experience enjoyable. It took awhile to get the paperwork done, of course, but he made the process so smooth that it was more like visiting with an old friend. He took care of getting everything done, and even noticed that the mats were missing from my car and went off to find some. I saw him standing in line at the Parts window to get the mats. I dropped my glasses at one point and frame broke open. Marti said he'd been an optician in a prior life. He took my glasses away and amazed me by bringing them back fixed. Everyone else at Jim Ellis seemed very professional and helpful, including the credit manager Mark Smolyar, but if you want someone to take real good care of you, Marti is the person to ask for. And the car is just great!

megand

Nov 13, 2016

My husband and I went to Jim Ellis Hyundai to look at a 2017 Hyundai Tucson Sport. We LOVED the car, and it was an incredible price so we decided to go for it! Darrow and Jason were both super nice and great to work with. They made our first experience buying a car as easy as possible, and we are very happy! Overall, I would recommend Jim Ellis Hyundai to anyone. We had a wonderful experience.

Yolanda Heim

Nov 12, 2016

At Jim Ellis you can always expect the best! I have purchased 5 vehicles from Jim Ellis and they have not let me down!

ekalski

Nov 12, 2016

I went in to have a problem fixed. I was near the end of a 3 year lease. The dealership paid off the last 2 months of the lease and I got a new lease on a 2017 Elantra. I am very happy with my experience.

contactandyat

Nov 10, 2016

I had an awesome experience at the dealership. I had an issue with the trasmission of my 2016 Tucson and Daimein Solomon from sales understood the problem and recommended solution and helped me to trade-in for Santa Fe Sport. The experience was amazing at every level including people from finance Mark and Kevin were extremely helpful in my purchase process. I will definitely recommend Jim Eliis to my friends and family.

mhlad

Nov 10, 2016

My salesman, Joe Harmer, was thorough, friendly and attentive. Also very patient when explaining all the technical features of my Elantra. He called after the purchase and further helped us program the car's garage door feature.

nikki14brown

Nov 10, 2016

Great experience! I feel as though my needs were met with my vehicle purchase. Will come again for service needs for my vehicle! Thanks again.

rlgrenier

Nov 9, 2016

The customer service is the reason I decided to purchase my car here. I moved from DC and had my Hyundai serviced here. The service staff did such a great job I knew my next car would be from Jim Ellis. I cannot stress enough how you don't find consistent great customer service from a business these days. It's such a pleasure that I found a car dealership that does!

christelle.tshishimbi

Nov 8, 2016

HauB and Corey made my experience of buying a brand new car for the first time memorable. They were friendly, great, patient and were able to help me with my case. I definitely recommend them to anyone!

kweir123

Nov 7, 2016

This was my first time buying and owning a car so I expected to be pressured and walk away. NOPE! The team was professional, trustworthy, and truly helped me understand the process of owning a car! Blew me away! I am pleased with my first car and even more thankful for the dealership. Everything was thorough, all my questions were asked, Joe was my salesman and he exceeded expectations. There was a back light that was out due to melting and the dealership had it fixed the next day without asking for a penny. This entire experience have been amazing and I don't regret a thing!

0426

Nov 2, 2016

Great dealership. Marti Adelman was very helpful. I wish the process had been faster. Marti could have been doing the paper work and someone else getting the car from the Doraville lot but he had to run and get the car. This wasted a lot of time.

Angela M

Nov 2, 2016

This was the best car buying experience I've ever had. From the moment I walked into the door until I drove off the lot in my new Elantra, the level of expertise and friendliness of the staff was exceptional. When I came into the showroom, I was greeted immediately by Lucian Brener. He was very friendly, and never made me feel pressured like most sales people I've encountered in the past. He was extremely knowledgeable and took time to address every question / concern I had. He was very patient with me while I was trying to make a decision on what to purchase, and spent most of his day working with me until we found the perfect car to fit my needs. It was because of him that I decided to buy from Jim Ellis Hyundai. I would highly recommend Jim Ellis Hyundai to anyone wanting to purchase a vehicle, and I would especially suggest asking for Lucian Brener.

jawatson52

Nov 2, 2016

Outstanding !!!! I would recommend your dealership to a friend. Customer service was outstanding . The minute I arrived I felt I was in the right place. I will become a long time customer . (55357)(56495)(55357)(56495)(55357)(56495)

JudyM

Nov 2, 2016

When our local dealership offered up a lukewarm reception at best, we went lookingfor other Hyundai dealerships and found Jim Ellis in Atlanta. From beginning to end our car buying experience was easy and exceptionally pleasant. Lucian Brener made the process trouble free and streamlined. The car was even delivered to us for a reasonable fee - we never set foot in the dealership or had to deal with Atlanta traffic. When the car was delivered, it was perfect. I have purchased many cars over the years but have never had a better experience than at this dealership. They made us feel like valued customers, something that is not as common as it might be. My expectations were high and they delivered on every single thing a person could ask. Definitely and highly recommend!

misscarmel546

Nov 2, 2016

My experience was bad with the first salesman he was horrible so I decided to leave. Until Joe Harmer ask could he help me, He was very knowledgeable and confident in what he was doing. he's an EXECELLENCE salesman need more like him.

Nelson485

Nov 1, 2016

I would like to say that this was the best Hyundai dealership that I have ever been to. I would like to applaud Mr.Danon Henton, he was amazing. He had excellent customer service skills Beginning with our phone conversation and ending when I walked out the door. Kudos to Mr. Danon Henton!!!!

peggy

Oct 30, 2016

The sales process could have been quicker if he had help, such as a runner, to pick up the car we had selected. He had to go to another location to pick up the car which added about 20-30 minutes to the process

Raiderrule

Oct 28, 2016

Sam Patel made my buying experience at Jim Ellis great. He was very knowledgeable on all steps in the purchase process of buying a new car. I'll seek out Sam on next car purchase.

alex

Oct 28, 2016

Steven Bae was very nice and helpfulSonata sport is very nice carMordern shape and excellent functionsPrice is goodAll staff is very kindThanks

raidersrule

Oct 28, 2016

Sam Patel went over and beyond in helping me with my purchase. Sam was very knowledgeable and answered all of my questions without seeking someone else approval. Great Job Sam!

fredglus

Oct 27, 2016

In addition to my satisfaction of the Hyundai and your agency I know of several friends who have purchased a Hyumdai from you. So far I am pleased with my new purchase...

Sharon Washington

Oct 26, 2016

Darrow Moore was knowledgeable about the cars and patient even though it was a late Friday evening. It was by far the easiest car buying experience. No pressure! No stress!

Jorge l del valle

Oct 25, 2016

The buying experience was outright fun and challenging, Mr. D. Moore patiently dealt with the "big guns" and me while we negotiated.At the end, we both wonMy wife got her car, her way.You sold it profitably.In 1973 I bought from Jim Ellis VW a new convertible super beetle, powder blue.The same experience then as now, respectable.Thanks, Jdv

Teandria Hamm

Oct 21, 2016

On October 20 my husband and I went into Jim Ellis Hyundai in need of a new car. I can truly say we were more than blown away. Not only by the wonderful car we purchased but by the wonderful customer service we received. They went above and beyond anything we could ever ask for. They treated us like family, and not someone just trying to push a car on us. They are very professional with tons of experience and knowledge. If you are looking to buy a car, I would HIGHLY suggest going to them. They have customers for life with us. Joe and Hau-B were both awesome!!!

David Cole

Oct 21, 2016

On October 17th went to Jim Ellis for 2nd Time to purchase a Car and the deal they offered me for being a repeat customer was fantastic. Qualified for all the Current Hyundai Rebates $3250 (Included Loyalty Customer Rebate) and they still took off additional cost off the sales price to earn my Business. Also at Jim Ellis you get Unlimited Powertrain as long as you own the car and do regular Maintenance with Jim Ellis. So if you are looking for a No Pressure environment, with a great Selection of Cars and one of the Best Plus Warranties you can get on a Hyundai look no further than Jim Ellis. Also Sale Rep Lucian really worked for me to get the best price and the right car for the money.

Teandria Hamm

Oct 21, 2016

My husband and I went into this dealership not really knowing what to expect, but this by far was the best experience ever. Joe and Hau-B were wonderful! The level of customer service and professionalism was outstanding. This team of people went above and beyond anything we could ask or hope for. They have our business for life! I will be sending everyone I know in need of a car to them.

lsugrl2005

Oct 19, 2016

Had a great experience will use you again and refer you to friends and my family . I love my hyundai and smile every time i drive it. Should you need to know more contact me directly 678 315 6404

michel0

Oct 19, 2016

I bought my 2nd Genesis and a very pleasant experience of Jim Ellis. I have recommended the dealership as well as Sam Patel to my friends and associates.

ldugon

Oct 18, 2016

I worked with Darrow Moore and Daimein Solomon to get in to a new Santa Fe Sport and was very pleased with my overall experience. They both made the car buying experience more enjoyable. I would not hesitate to recommend this dealership or either of these salesmen to anyone.

fjcofield37

Oct 15, 2016

Great service. My salesman was very professional and honest. I already knew what car I wanted and he made sure to offer me the best deal possible up front.

shanew0

Oct 14, 2016

The service and attention to detail was spot on. This is the second Jim Ellis dealership I have leased a car from. I couldn't ask for a better experience.

Alex

Oct 13, 2016

Outstanding!! Worth a trip down from NYC! Erik Kim and Haub Cao are amazing people do deal with!

Sam A Merrin Sr

Oct 13, 2016

I just moved to Atlanta from Maryland and had to take my car into service at Jimmy Ellis Hyundai. My Service Advisor Mr Danon Henton, service to me was Outstanding and Above The Best and Second to None. I will definitely recommend my family and friends to this dealership. Keep up the great work.

Eva P.

Oct 12, 2016

My previous car buying experiences haven't been the most pleasant, so I was already apprehensive about having to go through the process again. Sam and Corey did an excellent job of answering all of my questions, sending pictures when asked, and keeping my 1 yr, old entertained throughout the process ;-) I am truly grateful for this smooth experience, and I love my new car!

Eva P.

Oct 12, 2016

My previous car buying experiences haven't been the most pleasant, so I was already apprehensive about having to go through the process again. Sam and Corey did an excellent job of answering all of my questions, sending pictures when asked, and keeping my 1 yr, old entertained throughout the process ;-) I am truly grateful for this smooth experience, and I love my new car!

wcg1

Oct 9, 2016

Sanjiv (Sam) Patel was very easy to work with. He was professional, courteous, helpful and pointed out additional rebates that helped reduce the total cost.

wcg1

Oct 8, 2016

Easy, quick, professional dealing. Sanjiv Patel (Sam) was very helpful, patient, thorough, and knowledgeable of his products and the pricing process.

donnasmith2901

Oct 8, 2016

This is the 5th vehicle I have leased from Jim Ellis. Need I say more? The staff and service department are delightful to work with. I will, however, miss the free oil changes, but understand the necessity for change.

Yvette Moore

Oct 6, 2016

My experience was smooth and easy. They found the right car for me in right time. HauB was awesome and Lou lives up to his Senior Sales title

ybennani

Oct 6, 2016

I love my car but I was mislead on 750 rebates and had to sign two contracts and I was not given all the incentives that comes with buying a 2017 Hyundai

arichardson0

Oct 5, 2016

I had a very pleasant experience making my purchase. My sales agent, Daimien Solomon was extremely good. The dealership staff was helpful as well as friendly. While there more than one individual asked if I was being helped and/or needed anything. Most offered me a beverage or snack.

wilesgo

Oct 2, 2016

On Friday my wife and I had an excellent experience in leasing our 2017 Hyundai Santa Fe. Over the years we've purchased many new vehicles, and Darrow Moore and the Jim Ellis team made this about the quickest and easiest process that we've encountered to date in acquiring a new vehicle, The team was courteous, professional, and we would recommend them to anyone looking for a new vehicle. Thanks Guys!GWW

anita9531

Sep 29, 2016

Buying our vehicle here was easier than expected. There was no pressure to make a sale. Joe was extremely patient with us and made sure that we got what we wanted before making the final selection. Great car buying experience!

j_mcnab

Sep 28, 2016

My purchase of a new Genesis G80 was handled well by the team at Jim Ellis. I look forward to my service experience in the upcoming months and years at this dealership.

christendeheck

Sep 25, 2016

Randy was great to work with! I called ahead and they had the vehicle I was interested in waiting for the test drive. It had been 13 years since I bought a new car so I wasn't sure what to expect when walking into the dealership but everything was great!

jeff.stevenson

Sep 24, 2016

Lou did a great job. This is my daughters car and she is very happy. Happy with the 5star rating and warranty and happy with Jim Ellis Hyundai

JenniferGatling

Sep 24, 2016

The service and professionalism was amazing! When I walked in I knew exactly what I wanted but I definitely needed help. Randy listened to exactly what I was looking for and presented me with affordable options that fit my needs. Thanks again Randy!

lindagrossmsw

Sep 24, 2016

I trust the intergity of the organization. I have already referred three people to my salesperson. I had done a lot of research on what I wanted and Dan search and told me that he had two vehicles that met my goals.

rsim600929

Sep 22, 2016

Great people to work with it was a pleasure doing business with the this dealership , next time I'm in the market for a car that's where i'll be doing buisness

Uncledave2860

Sep 21, 2016

I discussed the car I wanted over the phone and was very specific about how I expected a CPO car to be when I arrived. I arrived and the car was dirty inside and out (thick brake dust on the wheels and crumbs in the interior). Furthermore, when we test drove the car, the brakes were horrible and even the sales person (Terry Morgan) admitted they must have missed that during the CPO process. When he asked the service manager about it he said that it had been sitting a while and just needed to be driven. Well, we drove it about 20 miles through various speeds of traffic and it was getting worse as we went. The final issue was that they wouldn't even budge off of the sales price at all versus the internet posted price. A one hour drive wasted when we had very specific discussions about the car and the deal we were striving for. I dealt with Jim Ellis Porsche before and had a great experience. This was way below and I doubt I will return. I also doubt the CPO inspection was actually performed.

Rosebud13

Sep 13, 2016

My Genesis Coupe was feeling a little sick this morning. I called up the Service Department at Jim Ellis Hyundai and received immediate Assistance from Danon Henton Service Advisor. Danon told me to bring Viola T right in and he would take care of our problems. Never heard of a Dealership telling you to COME RIGHT IN???? When I arrived at the dealership, I met Danon and he immediately took my information. I was not ignored or kept waiting like some other dealerships that I have been to. I am greatly looking forward to building a strong relationship with Jim Ellis Hyundai because it is right down the street from where I work. Thank YOU Danon for answering the phone when I called. Your friendly easy going attitude and proficient skills really made my day!

kamari11608

Sep 11, 2016

From the moment I walked in I knew what I wanted. All the staff were friendly and professional. Mr. Solomon helped immediately and was great. Definitely will go back

Emile B.

Sep 10, 2016

The staff at Jim Ellis are excellent -- sales and financing. Best car purchase experience ever. They were spot on from the time I walked into the dealership until I left in a brand new GREAT car -- WITH a full tank of gas!!!

slm2llm

Sep 8, 2016

Great Staff! They took the time to find the exact Santa Fe that I was searching for. This was my second Santa Fe purchase from Jim Ellis and this experience was better than the first! They just keep getting better!

elenalex

Sep 7, 2016

Darrow Moore at Jim Ellis Hyundai was a consummate professional. He was focused on the customer, & without pressure. Darrow explained each of the features, was patient with my decision making and let me know I could take the car home to test it.Regards,Renee

Sam Austin

Sep 5, 2016

I have been a customer of Jim Ellis Hyundai since 2009 and have been working with Hau-B ever since. The level of service, attention to detail and the entire experience, have remained exceptional and I have recommended Jim Ellis Hyundai on many occasions. It appears that my son may well be the next customer from our family.

Saustin4

Sep 5, 2016

I have been a customer of Jim Ellis Hyundai since 2009 and have been working with Hau-B ever since. The level of service, attention to detail and the entire experience, have remained exceptional and I have recommended Jim Ellis Hyundai on many occasions. It appears that my son may well be the next customer from our family.

jromemac

Sep 2, 2016

The service was excellent! Danon Henton was very helpful in the aid of my emergency maintaince! I would highly recommend Mr. Henton and his expertise to any valued customer! Thank you again Jim Ellis for exceeding my expectations! -Jerome McLaughlin

diva40ga

Sep 1, 2016

Take time to listen to the buyer before you attempt go see the finance guy...felt like he just wanted to sell can and not work with me when i informed my dealer that this is what i want ..i was offered something totally different..inform me maybe i need to look at a different car, very unprofessional finance people..

sadaniel

Sep 1, 2016

Jo Hammon helped me set up my first lease. He was very informative and helped me make a good decision. I feel like I can trust him, and it makes me feel good to know someone has my back when it comes to my car. He always offers to help and make sure everything is working properly. Super great service. So glad I can go in to see Jo when I need help or have any questions.

Joseph Harmer

Aug 31, 2016

I went to this location on Saturday to look into possibly purchasing a vehicle. I didn't think I would be able to a vehicle the same day because I was aware that these type of things take time. Joseph Harmer was my salesmen and he was absolutely amazing! Not only was I able to purchase the vehicle but he made sure the process was not long and drawn out. I told him the price range and what type of vehicle I was looking for and he found the PERFECT car for me. I also told him what I could afford as far as a monthly payment and he got me a monthly payment a little below what I was hoping! Everyone there were so friendly. In conclusion, I went in the the dealership to look into buying a car and was able drive out with my new car and get affordable payments! Please visit this location if you are looking to purchase a car, they will definitely make sure you are well taken care of. Joseph Harmer was absolutely amazing and explained each step of the process so there was nothing I didn't understand. THANK YOU HYUNDAI!

andre.nicholson2009

Aug 30, 2016

My sales agent, Randy, was extremely help and professional. The finance department went out of their way to assist me with financing and made my whole experience worth while.

Atlanta, GA Satisfied Customer

Aug 30, 2016

I have been a Hyundai driver since 2012 and although I haven't had many major repairs needed (thank God), I have been to a few Hyundai repair and service centers. Jim Ellis Hyundai has by far provided the best experience and work quality. More specifically, Danon Henton went above and beyond to ensure that the frustrating experience of car troubles was not compounded by price haggling or overselling. When we found a cheaper price for one of the repairs, the guys at Jim Ellis Hyundai were willing to match that price. Which saved us the hassle of having to get towed to another shop (Jim Ellis also performed the diagnostics). Awesome job and great people! I will definitely come back (hopefully not too soon).

jhpaek

Aug 30, 2016

Jim Ellis Hyundai is excellent. Their service was best of best. Especially Eric KIm sales person service was great. I recommended my colleagues and friends he is very trustfully sales persons.

Blueberry!0

Aug 29, 2016

Thanks to Jim Ellis Service & Danon Henton my service experience was great. Thanks so much for your help in recommended a part I needed for my Hyundai.. Glenda Morris

cimcewen

Aug 26, 2016

My sales representative, Marcus Ridley, was well informed about the models in which I was interested and did an excellent job in patiently answering my questions and giving me time to make my decision over three visits. The dealership has made the extra effort to advise me that Marcus has presently moved on to other ventures, which I am sorry to hear because he was an asset to the dealership. All of the individuals I encountered in this transaction were straightforward, pleasant and professional.

fmschmit

Aug 25, 2016

Everything was seamless from start to finish. I new what I wanted and the Dealership made it happen. No surprises at all. Everyone was very professional and no games were played. My delivery took 1 1/2 hrs. and all the numbers were exactly what we had agreed upon. How B is an excellent Finance Mgr. and was a pleasure to work with. Wes Ellis was instrumental in securing my vehicle of choice from another dealership. If it wasn't for him this wouldn't have happened.

LM30092

Aug 25, 2016

Darrow Moore was very helpful and knowledgable. No pressure and a fair price. Top notch all the way around. Jim Ellis has excellent customer service.

soaring524

Aug 25, 2016

I was very please with my experience at Jim Ellis. Lou made me feel very comfortable and helped answer all of my questions. All of the employees were friendly and helpful without a high pressure sales environment.

tammysurratt4252

Aug 25, 2016

I went in planning to buy a used car. Jason and Deon made such a good offer that I drove home with a new car! Yeah!

miga

Aug 19, 2016

They offer pretty good price match from price offer from another dealership. Test drive went well. No high pressure sale from any of their staff.

SaturnGuy

Aug 17, 2016

I had an excellent experience in purchasing a new car from this dealership. I have actually been driving the same car since high school (a '99 Saturn SL2!), so getting a new car felt uncomfortable and a bit daunting. Nevertheless, Lucian Brener at Jim Ellis Hyundai was an excellent assistant in helping me choose and then quickly and easily purchase the car. I came in with some idea of what I wanted, and Mr. Brener helped to make me feel comfortable with my choice, assisting me throughout the paperwork and the test drives. I was driving my car out of the lot in no time! This ended up being a much better experience than I initially dreaded, and I would suggest Jim Ellis Hyundai to anyone. Indeed, Jim Ellis was suggested to me by my family, as they trust the dealership as well.

lizsewell26

Aug 13, 2016

In my years of buying cars, this was the best experience that i ever had. From start to finish Mr. Marcus Ridley and everyone at the dealership was extremely professional and courteous. They exceeded my expectations above and beyond!!

mastertsf

Aug 13, 2016

Buying my Sonata at Jim Ellis was a fantastic car buying experience: efficient, no pressure, and sincere and personable staff. Dan Ofosu is the best salesperson I have ever worked with, hands down.

samsheres

Aug 13, 2016

This was the first time being on my own lease. While there were some cosmetic issues with the car, and I wish that it came with more features, my salesman Marcus, was amazingly helpful. He knew the products, showed me multiple types of cars, and allowed me to take my time with my choice. He has been easily reachable after the purchase of my car and answered any questions or set up appointments for me when necessary.

cavanaughscott372

Aug 11, 2016

Everyone I dealt with was very knowledgeable and quick to help answer my questions. It was a very pleasant experience from sale through delivery. No pressure, No hassles! The dealer facility is first class, clean and comfortable?

pmstankus

Aug 11, 2016

This is the second vehicle that I purchased from Jim Ellis Hyundai. The sales staff and service department have always been great to work with. I would recommend them to anyone who asks.

suzytib

Aug 11, 2016

I was very satisfied with the way the agent handle my car. He did a very nice job and seemed to know everything about the car.

tomsonk

Aug 11, 2016

The manager and associate were very straight forward with me and provided exactly what I requested in a quick time. I was given a lot of time to test drive the car which made me feel more confident in the purchase.

c.c.okar

Aug 6, 2016

Salesmanship, vehicle selection were excellent. This is the 2nd time I've dealt with Jim Ellis on a vehicle purchase. I would consider this dealership again and recommend to a friend.

pscher

Aug 6, 2016

My shopping and purchase experience at Jim Ellis Hyundai was excellent. The salesperson was not pushy. He was very knowledgeable about the Sonata and sub-models that I had questions about. He gave me an accurate estimate that I could use in my shopping for a new car. After I decided to purchase the car, he gave a good summary and demonstration of the car's features.

janetlward

Aug 5, 2016

We had a great experience recently buying a new Sonata at Jim Ellis. Steven was thorough and professional. We had come in looking for an Elantra, and left with a Sonata Sport that was less expensive but exactly what we needed. Highly recommended.

JOE HARMER

Aug 4, 2016

So I already had my mind made up on a Toyota Camry with numbers secure and a stroke away from inking the deal. I needed a smoke break and as I was outside I seen the Hyundai store. Told my husband just for kicks lets go across the street and see what they had to offer. SOOOOOOOOO as we parked got out we met Joe. Right off the bat he goes in for the normal hello and his name what's our's blah blah but, what he did next was very different. He was parking a car and asked for us to get in the car. We looked at each other funny like then said ok. So as were in the car my husband asked why he wanted us to sit in it and his reply was something like I wanted to see what this looked like with my next set of customers. We laughed and was so taken back by the awkwardness approach that three hours later that night we left out in our brand new Hyundai Elantra. Joe Harmer is absolutely one of the best salesman I have ever met. When I left I didn't feel cheated or slighted by the dealership. That to me is the definition of a great deal. Thank you and yes because of Joe you earned a customer for life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2017 Elantra

Aug 3, 2016

So I already had my mind made up on a Toyota Camry with numbers secure and a stroke away from inking the deal. I needed a smoke break and as I was outside I seen the Hyundai store. Told my husband just for kicks lets go across the street and see what they had to offer. SOOOOOOOOO as we parked got out we met Joe. Right off the bat he goes in for the normal hello and his name what's our's blah blah but, what he did next was very different. He was parking a car and asked for us to get in the car. We looked at each other funny like then said ok. So as were in the car my husband asked why he wanted us to sit in it and his reply was something like I wanted to see what this looked like with my next set of customers. We laughed and was so taken back by the awkwardness approach that three hours later that night we left out in our brand new Hyundai Elantra. Joe Harmer is absolutely one of the best salesman I have ever met. When I left I didn't feel cheated or slighted by the dealership. That to me is the definition of a great deal. Thank you and yes because of Joe you earned a customer for life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

amirah0503

Jul 30, 2016

From the time we walked in our salesman was knowledgeable & professional. Made the expwri6 more comfortable. Waiting to see the finance department to purchase the vehicle took a little too long to me.

JanetW

Jul 29, 2016

We came into Jim Ellis looking for an Elantra and left with a Sonata. Steven was very patient and helpful and made sure we got exactly what we wanted. We are in LOVE with this car!

jimmybanks42

Jul 27, 2016

Mr. Lucian Brener was my sales representative. Not only treated me like a customer,but also as a person. Jim Ellis needs more Mr. Brener.

eflevy12

Jul 26, 2016

I think my sales person was excellent!! he listed to what I said, he was accommodating, not pushy, in fact just the opposite, very personable and friendly and took the time to answer all of the questions I had and took the time to bring me several cars to test drive.

dr.chas

Jul 25, 2016

I appreciated the way my sales person Darrow Moore conducted the sales negotiations when I purchased my new 2017 Elantra. He treated me with respect, trying to find the car I wanted without pressuring me to get features that did not really fit or interest me. He took time to explain how to use all the features of my new automobile. He was knowledgeable and professional. I would recommend him to others looking to buy a Hyundai at Jim Ellis. I was also provided excellent professional service by the business manager, Mark Smolyar. He explained carefully all the steps related to financing.

Justyouraveragecarguy

Jul 25, 2016

Sanjiv did a great job of providing helpful information and kept me informed of available inventory. He was not push, and he did not call me repeatedly. I paid a fair price for a great car. I have used Jim Ellis Hyundai for purchase and maintenance of several vehicles, and I have found them to be fair, honest, and willing to help when things went wrong. I highly recommend Sanjiv and Jim Ellis Hyundai.

armin314

Jul 23, 2016

Lucian Brener was very knowledgeable and courteous sales representative and he helped me find the vehicle I needed at a good price. Location of the dealership is convenient and staff are efficient and professional.

luong1069

Jul 23, 2016

Excellent work with people at Jim Ellis Will recommend my friends and family they are professional all the way around from being to the end.

tholt2391

Jul 22, 2016

When I arrived I was greeted happily and professionally. I was not in the mood to really buy but as I was having issues with my current Sonata, it was logical to make the decision to upgrade to the new Sonata. I am very pleased with the decision I made and the sales staff at Jim Ellis made it very easy and convenient to spend as lees time there as I needed. Thank you

amrahov864

Jul 21, 2016

I am very satisfied with my experience at Jim Ellis Hyundai. Very professional, organized, excellent customer service. Reynolds Vaynshteyn he is a great guy and very professional. He helped me to choose the correct car. Explained every details about the car and I bought it. Will definitely recommend and send everyone to him. Thank you very much.

overtherainbowkorea

Jul 17, 2016

My experience at this dealership was the best auto buying experience of my life. To emphasize the significance of this statement I would also like to add that I have personally purchased more than fifty vehicles in four different countries over the last thirty years. Daimein Solomon was a joy to work with. He was very professional and knowledgeable. He listened to what I needed in a vehicle and found exactly what I was looking for. I would also like to add that all the managers and staff I had the pleasure of meeting were very kind and helpful.

sunnyr22

Jul 16, 2016

Resolved a small issue that happened very quickly . Overall a good experience as it showed they cared about their customer. Will recommend it to other people

Dr. R.R.

Jul 13, 2016

I had a great experience purchasing a new auto from Lucian Bremer at Jim Ellis Hyundai dealership.Knowledgeable ,patience,courteous, led to a smooth transaction and a happy customer. Everything was demonstrated on the auto and explained fully. Thank you.

jng0811

Jul 11, 2016

Sam and Hau B at Jim Ellis Hyundai made this experience so seamless. I was treated excellent from the time I arrived and the customer service was above and beyond. This is my first car so I'm glad Sam was able to walk me through the process. Thanks so much for everything today.

d.galimidi

Jul 9, 2016

I had walked in with a plan to get a 2016 Elantra. The sales guy, Marcus did a great job to show me all of my options and answer any of my questions. At the end of everything I left with a 2017 Elantra for the same price I wanted to get the 2016 for. I love my new car, and am happy with my experience at Jim Ellis Hyundai!

Jeremy

Jul 8, 2016

This was my first time buying a car and Darrow was super friendly without being overbearing or pushy. I wasn't sure what to expect, but the whole experience was handled with minimum stress and I felt really good about the deal I got. Great customer service all around!

marilynmatos

Jul 7, 2016

I've now leased my second Hyundai Elantra from Jim Ellis. I am very pleased with both vehicles and with the service department when I brought the 2013 Elantra in for service. I would recommended this dealership'

marudehen

Jul 7, 2016

Made good to excellent choice on this vehicle. overall, staff was friendly, courteous and professional. Salesperson who walked us through everything was Sam Patel, who was friendly and professional, and was very helpful and answered many of our questions and offered his assistance now or in the future on any questions pertaining to the operation of the vehicle. He showed us how to use many of the functions.. Also Mark Smolyar/Bus Mgr/Fianancing was friendly and professional and detailed all the financing,etc info.

Arrend Jelsma

Jul 6, 2016

I drove up from Pensacola, FL for the weekend and spent the day truck shopping around Atlanta. I called to confirm that the truck I wanted from the website was still in stock and it was. Darrow Moore was our salesperson and he had it pulled up in front when we arrived. Furthermore he was very flexible working with us to get it at the price range we needed. Other dealerships we had visited weren't so friendly. Thanks Jim Ellis Hyundai, and thanks Darrow...we love our truck!

hilaryeiseman

Jul 5, 2016

Smooth and easy experience buying my car. I did not feel pressured and got a car at a great value. Oscar was extremely helpful. So was my finance manager! I feel that they were very friendly and fair. I went by myself and did not feel uncomfortable at any time. Sometimes these experiences can be intimidating. Jim Ellis makes it very comfortable and you feel confident with your purchase.

luke.c.fuller

Jul 5, 2016

I purchased the car for my daughter. Throughout the entire process we were treated with respect. I would certainly buy another car from Jim Ellis.

mpmsave77

Jul 5, 2016

I have no problem recommending Jim Ellis to all my female friends. I know the men and women there will treat them right. I am most happy with my new 2017 Elantra and the quality of it's looks and drive ability.

Warren

Jul 3, 2016

The process was smooth. The car was what we wanted. Glad we came to Jim Ellis! Lucian was our sales person stop by and see him! He will take care of you

haesoon.lee

Jun 30, 2016

Hyundai motors and dealer shop should check basic function test before ship out the car when my wife was driving a car, washer pump was not working. she was very flustered and couldn't see the front. fortunately no accident. please take care of details.

tabortimothy

Jun 30, 2016

Mr Lou Hammersmith was a wonderful dealer who cares truly for his client. When we first arrived to the dealership he welcome us with open arms, asked about our needs/wants and took care of us without feeling push over or overwhelmed on a possible purchase. Lou made sure we were comfortable during the test drive, told us all the features and benefits on the car we were looking at buying. During the purchase he continue to make sure we were comfortable and made sure everything went smooth. Introducing us to several people at the dealer and what his/her role is and why we might them them for a certain situation. After closing Lou made sure we were still good and excited on our new purchase.Before leaving the lot Lou went over all the logistics in and outside the car, as well as services times and dates. We have already and will continue to recommend Lou Hammersmith here at Hyundai.

vitalefj

Jun 30, 2016

I said I was satisfied. Don't need to write 25 words. The only problem we had was the financing took way too long. Chris tried to speed it up the best he could but we had to wait a long time for Hau-B Cao.

erindmartin.06

Jun 29, 2016

Chris was great. Very helpful and nice. He did not make me feel pressured. Keep in contact with me. He answered all of my questions and made the buying process very easy.

Wynde Moorhead

Jun 29, 2016

I had the best experience with Jim Ellis Hyundai and Mr. Lucian Brener. The process was so easy and pain free! I highly recommend this dealership and Mr. Brener!

mattwalker614

Jun 28, 2016

Chris helped me get the Hyundai Sonata that I was wanting. He made it a very simple process and made everything very clear. I had a great experience here.

richardson.382

Jun 23, 2016

I worked with Lou Hammersmith and he was helpful from beginning to end. He eased my stress during the car buying experience, he answered all of my questions and it literally took only 24hours from start to finish for me to drive off in my new car.

Carrie224

Jun 20, 2016

My family has bought two cars from this dealership. Always friendly, kind, and customer service is amazing! I recently moved pretty far away from this dealership and given travel I purchased my most recent Hyundai at a dealership closer to home- never again will I make this mistake!!!! The dealership I went to I'm in all sorts of battles with- they lied on inspections etc. and sure enough I went back to Jim Ellis (which is 1.5 hours away) and felt right at home. They are loyal and recognize me as a valued customer. They recognize everyone as a valued customer whether it's your first or third car! They just simply care!! This is a hard to find trait in the car business sometimes- but go to Jim Ellis and you will be at ease. Hyundais are great and reliable cars and my only regret is that I bought my most recent one at another dealership!! Never again!

symonedonaldson

Jun 18, 2016

I overall had a good and experience. I would recommend Jim Ellis Hyundai. The staff was nice and friendly. This was a great environment to purchase my car.

eunice.hwa

Jun 17, 2016

I was serviced by dealer Mr. Joon Ho Lee. He accommodated in every fields I needed in purchasing my first car. I was able to reach out to him on the phone with questions and he was very willing and available for help. I would recommend him to many other people interested in Hyundai.

Carol85

Jun 16, 2016

I want to share my wonderful experience with Danon Henton service advisor. My car would not start at a racetrac gas station were he approched me and assisted with my vehicle. I later took to the dealership where he continued to assist me with prompt and efficent constomer service. He was very helpful and did not mind that he was not at work to lend a hand at racetrac.

dbryant_13

Jun 16, 2016

Excellent experience. This is the 5th car we have purchased at Jim Ellis and every time has been a great experience. I would recommend Jim Ellis to anyone.

pattiwarren

Jun 16, 2016

Great service! Will go back to but my next vehicle from him. Finance was great as well. Got a great car for a great price.

MikeC

Jun 14, 2016

I found the car I was looking for on line at Cars.com I clicked on the tab to show I was interested. I received an email from Jim Ellis Hyundai within 10 minutes. The next business day I received a phone call from Lou Hammersmith as a follow-up to my inquiry. Every detail was laid out over the phone including my credit check. Once I sent a copy of my flight itinerary to Lou the car was set aside for me. I flew in from Philadelphia and Lou pick me up at the MARTA station with the car is looking to buy. We did the test drive and return to the dealership. The paperwork was complete in one hour and I was the new owner of a Genesis 5.0. Lou Hammersmith is a true professional and Jim Ellis Hyundai is a top notch dealership... Why else when I fly from Philadelphia to Atlanta to buy a car... It was worth it!

sandshells

Jun 14, 2016

I returned to this dealership with my 2013 Hyundai Elantra for the free oil changes that I received when I purchased this car. While I was waiting for my oil change, I went into the showroom and purchased a 2016 Sonata. If it wasn't for the free oil change, I would not have come back to this dealer, since it is about 15 miles from my house. After buying the 2016 Sonata, I was told that they are o longer giving free oil changes, BIG MISTAKE!!!

phunter0

Jun 11, 2016

Tonya did a great job, found the right car for me and was very professional and courteous. I would recommend Jim Ellis to friends who may be in the market for a car.

coleman57

Jun 10, 2016

Although I had studied the Elantra in magazines I was more impressed when I drove it and the new features my old car didn't have.

Lisa

Jun 10, 2016

Sam the salesman was fun and easy to work with. He was very professional and really worked to find the best match for my budget. Jason the manager was also very nice and helpful. Mark in finance was very knowledgeable and helped me choose the best terms and extended warranty option.

sn00774

Jun 10, 2016

This is my second purchase at Hyundai. It's always a pleasure working with the staff. I always enjoy the vehicles purchased. I love there great customer service.

gsmithsept

Jun 9, 2016

Bradford worked with me in order for me to purchase my Tucson. He was customer friendly and respectful. He is the reason my son (who bought a Genesis) encouraged me to talk with him. He is an asset to Jim Ellis.

milesrothman

Jun 9, 2016

A company is a sum of its parts. Everything must be in working order. While all of the functions were , excellent except the Finance Manager, (see previous comments). I may not go down to Jim Ellis again. We are happy with the car and Sam Patel's pre-sale, sales, and post-sales professionalship. Even with that I am disappointed. When people ask about the car, I tell them how much we like it. I also talk about the Financial Manager Thanks for caring

paulhshilling

Jun 9, 2016

Excellent experience overall-everyone was very thorough in their interactions with me and showed sincere intent to make sure that I was happy-i would highly recommend them to others looking for a great buying experience

David E

Jun 8, 2016

We were looking for a Hyundai Santa Fe and after visited a few dealerships finally we found a place we enjoyed doing business with. Chris Schaive was our sales person and he was pretty awesome, he had a lot of patience with us and he did a very good job showing us the car and explaining us all the details. Their prices are very reasonable and you don't feel they are pushing you to take any decision I recommend this dealership.

David E

Jun 8, 2016

We were looking for a Hyundai Santa Fe and after visited a few dealerships finally we found a place we enjoyed doing business with. Chris Schaive was our sales person and he was pretty awesome, he had a lot of patience with us and he did a very good job showing us the car and explaining us all the details. Their prices are very reasonable and you don't feel they are pushing you to take any decisionI recommend this dealership.

mjtracey

Jun 8, 2016

We've purchased 3 hyundais at Jim Ellis and have always been happy. They take care of lease info, test drive, turn ins and respect our time

Jennie "Steelers Girl"

Jun 7, 2016

I truly enjoyed my first visit to Jim Ellis Hyundai off Peachtree Blvd! There was not haggle or stalking me over the phone after my first visit. Just a follow up one phone call was nice instead of continuous phone calls. I was allowed to take the car home for one night and test drive it. That really help make my decision. I took it back the very next day and bought the car. I LOVE my CAR (Genesis 5.0)! My overall experience when purchasing the car was very positive/fast/friendly. I would recommend this dealership to my family and friends. My sales rep was Sanjiv (Sam) Patel and I adore him! Great guy to work with! Also, I have to comment that Jason Guzik and Hav-B Cao were fantastic to work with and knew all the answers to my questions. Jason, Sam, and Hav-B all have good good energy and make buying simple/easy. Rick Case should be happy to have them working at his dealership.

KristiM713

Jun 4, 2016

I originally leased my santa fe from rick case hyundai and had a horrific experience with not only the sales team but mostly the service team. So when I moved close to jim ellis, I have to say they blew it out of the water. They accepted me in like family and I have been going there ever since for everything. Bruce vernon is one of the best service reps you will ever meet. He has gone above and beyond so many times to help me. Like when my car engine randomly blew (probably bc of my bad ATL driving), he fought hyundai corporate when they didn't want to replace it for free. New engine with upgraded turbo cost me nothing on top of them paying for an updgaded suv rental since I was in the middle of a move. So when I bought my car off the lease I went back and met the most awesome car dealer Sam Patel. He took care of me and made sure to get me the best deal; even personally taking my car for the required emissions test up the street since I was in a leg cast. It's all the little things that make this place awesome. Thank you for the amazing service.

Thad

Jun 3, 2016

Excellent and would refer them to others. I would also use them again other than buying a Hyundai.

Shawnya W.

May 30, 2016

My boyfriend went to another Hyundai dealership and he didn't care for their approach or their offers. I was near Jim Ellis and decided to stop. Sam Patel came out to greet me. He answered all my questions the 1st day. I came back the next day and after it was all said and done I left with my car! The service Sam provided was excellent! The finance manager was excellent. Everything went better than I expected! I'm so pleased with all of the additional Jim Ellis services!! I'm very happy with my decision to stop at Jim Ellis Hyundai and very happy for the opportunity to work with Sam Patel. I tried giving a 5 star rating on the buying process and facilities but this website wouldn't allow me. It kept taking me to not applicable. I'd like you to know that the customer service, buying process and facilities were all 5 star ratings!! Thank you!!

Shawnya W

May 30, 2016

My boyfriend went to another Hyundai dealership and he didn't care for their approach or their offers. I was near Him Ellis and decided to stop. Sam Patel came out to greet me. He answered all my questions the 1st day. I came back the next day and after it was all said and done I left with my car! The service Sam provided was excellent! The finance manager was excellent. Everything went better than I expected! I'm so pleased with all of the additional Jim Ellis services!! I'm very happy with my decision to stop at Jim Ellis Hyundai and very happy for the opportunity to work with Sam Patel. Thank you!!

ms martinez

May 28, 2016

I went to this dealership not expecting to buy a brand new car with my fiance'. I wanted a used car that was going to be a certain amount of money. The sales rep. Salvey Patel came to use with no pressure alot of knowledge and patience with me. He checked up on us and they got the sale with the benefit Lifetime Transmisson Warranty. I loved it. This was my first time buying a new car and is still recommending the car dealership to family and friends. I also loved they honored Prince by playing his songs after his death.

bettymarling

May 27, 2016

Ty the sales guy is great. Everybody is great at Jim Ellis HYUNDAI . We love the great service we get everything we Vista the dealership they always greet you with a hello and a smile.

Juru787

May 26, 2016

The team at Jim Ellis Hyundai worked there tails off so we can be completely satisfied with our overall purchase and experience. We dealt with many great representatives including Mr.Sam Patel and the gentleman new from Florida who's number one job was to make sure every rock was turned and that we left absolutely satisfied with our brand new car. Thank you.

lcpuckett27

May 26, 2016

Buying a car can be overwhelming, at Jim Ellis they made me feel empowered and comfortable! I did my research on the car and specs I wished for and they made it happen!

r.adair.architect

May 26, 2016

I could not possibly be any more pleased with my purchase experience, the people I dealt with or with the design, features and craftsmanship of my new Elantra Limited.

lmplatt

May 25, 2016

Sanjiv was very helpful. We knew exactly what we wanted so he made it happen strong step as efficiently as possible. The only part I was disappointed in was the trade in value for our other car.

azydonyk

May 24, 2016

The best car buying experience I've ever had! The staff were friendly and eager to help (but not pushy or annoying at all). They quite literally went the extra mile to get the job done. My wife absolutely loves her new Santa Fe sport. Sam Patel (sales) and Eric Kim (finance) were our staff. We will definitely be going back for future purchases. Thanks again!

azydonyk

May 24, 2016

Best car buying experience I've ever had. The staff were friendly, eager to help (but not pushy at all) and quite literally went the extra mile to get the job done. We will definitely going back for any future purchases!

aldamore

May 20, 2016

Jim Ellis was a wonderful place to buy my new car I couldn't have been happier ! It was so nice to deal with a straightshooting team :) Tai is wonderful!

greg07kg

May 20, 2016

I would like to thank the Jim Ellis Hyundai dealer for providing me with excellent service. My time spent at the dealership was very pleasant. I got the dream car I wanted with grate service. Thank you!!!

jenn.dandrea

May 19, 2016

I purchased my Elantra from Jim Ellis Hyundai in back in 2014, but with a new baby, the time came to upgrade to a larger vehicle. I didn't think twice before heading back to Jim Ellis to trade-in my car and see what they could offer me. Dan Ofosu met my husband and I with professionalism and enthusiasm to make sure we got what we wanted. We were able to find the perfect car, a 2017 SantaFe Sport, for our expanding family.

shawnblake1

May 19, 2016

The reason I decided to shop for a car at Jim Ellis is based on taking my Genesis there for a service issue. Bruce was extremely professional and I ask him for a salesman referral which worked out well

Cailey Guercio

May 14, 2016

My husband and I just leased a 2017 Hyundai Elantra. We were on a tight budget, but they did everything in their power to get us in the best car possible. They were understanding and genuine, unlike many people in the car industry! We did not encounter a single person that we felt was trying to take advantage of us (also unlike many people in the car industry!). Best service we've received while car shopping. Deon Gibson, in particular, was fantastic to work with.

DoctorG2018

May 14, 2016

My husband and I just leased a 2017 Hyundai Elantra. We were on a tight budget, but they did everything in their power to get us in the best car possible. They were understanding and genuine, unlike many people in the car industry! We did not encounter a single person that we felt was trying to take advantage of us (also unlike many people in the car industry!). Best service we've received while car shopping.

jqkim2

May 14, 2016

everything was good and my wife was happy my son and daughter like the color of the car my family was enjoying at the dealer

bcaroh

May 12, 2016

These guys were great! Knowledgeable, polite, patient, and helpful. I felt that I can trust the company and will definitely will keep doing business here.

CamillaM

May 12, 2016

I really like the friendly and professional environment. Moreover, i appreciated the fact that compared to other dealerships they didn't forced me or pushed me too hard to buy the car. They didn't make me feel overwhelmed and that was really important in order to make my decision.Dan was great and very professional!

contactandyat

May 12, 2016

Good dealership, not too aggressive, friendly staff and competitive prices Our Salesperson Daimein was a great guy and he helped us as much as possible with all the buying formalities.

jropp

May 10, 2016

From start to finish it was an excellent experience. Very friendly staff! I'll definatey be back to purchase another vehicle. Thanks Sam Patel for going above and beyond expectations!!!!

Ratemycar

May 10, 2016

Dan Ofosu was outstanding. After having such a horrible experience at the Roswell Hyundai with "Dino" I left and decided to visit PTI Hyundai. I should have gone there first!! I was treated so kindly and with authenticity from the moment I walked in the door. Sherri at the desk was so sweet through email and just as nice in person!! So glad I listened my gut and visited your dealership. I will definitely return!

anusha.aries

May 9, 2016

Had a very warming welcome. Got all my questions answered and an overview of all the options. Good the vehicle in good condition. P.S Missed the chocolates treat though when I took the car. (Just Kidding) Would have been perfect if got the treats or goodies :)

cruisingwithjoe

May 9, 2016

My experience purchasing my vehicle was nice. What little apprehension and concerns I had were gone after I had the opportunity to share my wishes for a vehicle. It's great to be able to discuss your concerns and issues, yet be able to drive away with a vehicle without any concerns. Major kudos for making this process as stress free as possible.

traivon1

May 9, 2016

Every one at this dealer was extremely friendly and helpful. Sam Patel helped me. He really listened and help me find a car that fit my needs and budget. Very professional. Great experience.

Tom

May 6, 2016

Risa quickly and accurately responded to our inquiry. Lucian handled the sale at the dealership and was very helpful and easy to work with. He was very knowledgeable about the car and gave us a great tour of the vehicle and it's operation. This was by far the easiest and most pleasurable car buying experience I've ever had!

jcurrie1977

May 5, 2016

My sells person Tonya was on point and knew the product well. I'm extremely happy with the services I received at Jim Ellis...I will be recommending them to anyone I know looking to purchase a vehicle ....

RinAtlanta123

May 2, 2016

I visited multiple dealerships looking for a used Hyundai Elantra. Jim Ellis was by far the best with the most professional and helpful staff who actually listened to what I wanted and worked to give me a fair deal. Lucian was very helpful and went above and beyond. I'm very happy with my purchase and felt confident that I had got a good car. Would definitely recommend this dealership.

Guy Aubrey

May 1, 2016

I chose Jim Ellis Hyundai to not only buy a new Sonata, but also to buy a almost new 2nd car also. The reason I chose Jim Ellis Hyundai was Salesman Sam Patel. Sam make my car buying experience stress free, he was a true professional from the first phone call to the end, that's the reason I came back to buy a second car from Jim Ellis Hyundai. I hope Sam is there working when I need my next car purchase, or when I refer a friend to Jim Ellis. Thanks to Sam Patel. Guy Aubrey

jeffs2

Apr 28, 2016

Found a great Santa Fe Sport with features I like and use. Straight shooting Sales Team addressed my concerns. Couldn't be happier with my lease.

rashadbuckson

Apr 27, 2016

This was my first time purchasing a car on my own so I was a little worried but as soon as I walked in the door Tonya greeted me and helped me along the way with great customer service!

vijay.gururaj

Apr 26, 2016

I am new to USA and Georgia and did not have much information on the cars and the buying process. Lucian B gave me all the required information and a good deal which I was looking and Lucian is very helpful and patient to answer all my questions After just 2 days of talking I bought my car and Lucian helped me in getting a good deal. I recommend Lucian for any prospective car buyer. 10/10 for Lucian . Vijay

joojude

Apr 25, 2016

I think that Junho Kim is very professional and knowledgeable dealer.Because he helped a lot for leasing of car and I was satisfied his works.

henrydan56

Apr 23, 2016

Sanjiv and Jim Ellis Hyundai did an excellent job of providing an enjoyable and pleasant buying experience. I highly recommend Sanjiv for anyone who has had a negative experience, as his demeanor and style are very low key, but professional.

Tim

Apr 23, 2016

This is the second purchase from this dealer. They are low pressure, reasonable and the service center is excellent. Lucian Brener was a joy to work with.

lester.b.johnson

Apr 22, 2016

This is the fourth car purchased from this dealership; two by my daughter, one by grandson and finally this for myself. I've been with daughter and grandson through the process and find our sales person; Ms Ellis to be always professional, always courteous and always helpful.

hilaryferguson

Apr 20, 2016

Marcus did a great job selling me on the Genesis. I must admit I liked the way they looked but was really looking at a Jaguar and an Audi. Without much pressure he asked what I liked about those brands and without tearing them down he just showed what I could get with the Genesis. When we talked about my needs, Marcus knocked it out of the park with an AWD model, all weather floor mats and lane assist for the long road trips (I never even knew I wanted Lane Assist.) Adding to that, on the day I needed to pick up the car, I told him that I only had 1 hr and really did not have time for the normal song and dance. I was in and out in 56 minutes. Naturally the Genesis is an outstanding product. However, it took a great salesperson to convince me to walk away from the Mercedes I traded in, the Audi I thought I wanted and the Jaguar I thought I needed. I love the car.

Caralina

Apr 13, 2016

After days of searching relentlessly for a car within my budget I found the Jim Ellis Hyundai auto dealership. My salesman Lucian worked with me to find the right car at the right price. Before purchasing my vehicle the dealer let me take the car to my mechanic to be inspected. It passed the inspection and I bought the car!

georgewms

Apr 12, 2016

Pleasure to work with professional and knowledgeable individuals in a low pressure environment. Excellent transaction all around. Lou Hammersmith is highly recommended. Expect future contacts to continue to be high quality and satisfactory.

gswicklow

Apr 12, 2016

Great overall experience. No pressure sales. Very responsive to my having a time constraint during my initial interaction and test drives. Would def recommend Brad Bickley and Jim Ellis Hyundai

k.t.mcdowell

Apr 12, 2016

Great experience. Got the vehicle I wanted and was worked with for my price range. Staff was very professional. I would recommend anyone to that dealership.

LaRavi

Apr 12, 2016

It was an amazing experience buying a car with this dealership. Great hospitality by Tai Cao and well explained. From the test drive till we got the keys in our hand we were accompanied by him with a great sense of help. Totally, I would definitely recommend someone to buy a car here.

elbinajoshi

Apr 9, 2016

Me and my fiancee had been to many other dealers for buying a mid size sedan and none of them worked out. We were on a fixed budget and Jim Ellis Hyundai offered the best deal with most features in the car. I feel the car is valued at right price and we are very happy with the customer service they provided. I would recommend Jim Ellis Hyundai to all my friends who are thinking of buying a car. I love my car and Thank you to Jim Ellis for introducing her to me ;)

hollowaykara

Apr 8, 2016

I had a pleasant experience thank you. Getting Windows tinted was a little hassle bc I went in and vendor wasn't there but that was the only bump in the road. I was very happy with staff all of them did a great job and made it an enjoyable experience.

sean.boxer31

Apr 8, 2016

It is not everyday you walk into a car dealership and actually feel comfortable. After leading my new 2016 Genesis with, Daimien Solomon, at Jim Ellis Hyundai I was certain I made the right choice. All information was given accurately and professionally - no high pressure sales. In addition, did everything they possibly could to make sure I got what I was looking for financially and with options that were my wants! Great overall experience.

Tolliday

Apr 8, 2016

Bradford Bickley provided us with excellent service of standard we have come to expect from Jim Ellis at its other franchises and much higher than other peer dealers. He was courteous and knowledgeable. Nothing was too much trouble. He and his colleagues have attempted to provide as much help as possible in trying to resolve issues and uncertainties arising from Hyundai's own exceptionally poor and misleading information about Blue Link functionality.

ashish.uga

Apr 7, 2016

Worked with Dan O. to lease a 2016 Genesis. Everybody was very professional and informative thorough out the entire process and did not try to oversell. I had a number in mind and they did everything they could to meet that. I received a great deal and am happy with the entire experience. The service staff was very friendly and helpful as well. I had initial conversation with 3 to 4 other dealers in the area, but I would definitely recommend this dealer over others.

georgepetelee

Apr 6, 2016

Nothing more but I was happy with the purchase from Jim Ellis Hyundai. I really liked the sales team. Thank you for all your service

tmwi

Apr 4, 2016

My Hyundai car buying experience was from the moment I entered Jim Ellis Hyundai until my departure with my new 2016 Hyundai Sonata Sport. The environment was very comfortable and the process overall was very smooth. The salesman, Damien Solomon was very professional and friendly and did not exert any pressure on me to purchase. He addressed all of my questions and concerns satisfactorily before I made a decision to purchase. Mr. Solomon was very patient with me as I had a lot of questions. Although I didn't think it highly important because the car is new, he encouraged me to test drive the car before I decide to purchase. He explained the various features from Bluetooth to blue link to wheel locks...all sorts of features of the car, and their functions. He explained the initial car maintenance schedule. After I decided to purchase my vehicle, Mr. Solomon also went a step further to assist me in returning the rental vehicle I had when I came to the Jim Ellis dealership. The finance team members were also courteous and professional. I am very satisfied with my new Hyundai Sonata Sport and the ease of my purchase. Since my purchase, I had one minor paperwork issue having to do with financing and I called Mr. Solomon. Mr. Solomon stated he would follow up to get the issue resolved. Although it was his day off, Mr. Solomon took care of my concern, noitifying me upon resolution. That is what I call service and an extremely pleasant car buying experience! Thank you Mr. Solomon for making this experience stress-free.

1kp0420

Apr 3, 2016

We had a very satisfying experience purchasing our new Santa Fe sport. We love everything about our new car! This is our second experience at Jim Ellis and I am sure we will be back again!

John Wiggins

Apr 2, 2016

He took the time to take me through all the features, handbooks, setups on the vehicle. I had to come back a second time to deliver my dd214. It is 58 miles round trip from my home to your dealership. He offered to top the gas tank off when I told him the distance.

peggy.spruill

Apr 2, 2016

I had a excellent experience working with Tonya Ellis when buying my car. Buying a car can be so stressful but she made the experience not stressful and very easy.

Gail M.

Apr 1, 2016

My quest to find a car started out very rocky to be honest it was horrible. I visited several Hyundai dealerships in the Metro Atlanta area and I had the best experience and found the best deal at Jim Ellis Hyundai. Prior to meeting with Sam ALL the other salesmen gave inaccurate information and were somewhat rude to me. I wanted what I wanted and did not want to compromise. Sam was by far the most professional sale person I met with. He was very up front, honest and we didn't play games when it came time to negotiate. I would recommend my family and friends to Sam Patel at Jim Ellis Hyundai any day!

Jasmin.Dominique

Apr 1, 2016

Any one of the Jim Ellis dealerships are amazing!! They have great quality cars and an amazing plethora of honest/experienced employees :) - From start to finish everyone here was so kind and genuine. Eric Kim took care of the financing portion -he was so patient every step of the way! :)I bought my vehicle through Jim Ellis Hyundai however George Hazim (Jim Ellis Mazda) was my man for the job! He is amazing and very attentive to your needs. He made my first car buying experience an easy/fun process that I won't ever forget! Thank you to everyone at Jim Ellis and a special thank you to George! And Eric :)-Jasmin S

GAIL MILLS

Mar 31, 2016

My quest to find a car started out very rocky to be honest it was horrible. I visited several Hyundai dealerships in the Metro Atlanta area and I had the best experience and found the best deal at Jim Ellis Hyundai. Prior to meeting with Sam ALL the other salesmen gave inaccurate information and were somewhat rude to me. I wanted what I wanted and did not want to compromise. Sam was by far the most professional sale person I met with. He was very up front, honest and we didn't play games when it came time to negotiate. I would recommend my family and friends to Sam Patel at Jim Ellis Hyundai any day!

newcarbuyer1

Mar 28, 2016

Leased a 2016 Genesis from Jim Ellis Hyundai. Worked with Dan O. and his manager over the course of a week to finalize the deal. The team was very friendly and helpful. Would definitely recommend purchasing from this dealer.

Anonymous

Mar 26, 2016

Tai made my car buying experience more bearable! He was patient, wanted to get the best deal for me and kept me laughing through the entire process.

Molly5817

Mar 26, 2016

Sam was great to work with! No pressure and made sure we got everything we wanted. He even followed up a few days later to make sure everything was going well.

cargirl

Mar 25, 2016

My purchase was the first new car I have bought and to say I was undecided about what I want is an understatement. I first visited this dealership to test drive one vehicle and then Lucian spent time talking with me about what I really wanted and recommended a different vehicle- which ended up being a better fit. Also, I wanted a unique color combination and Lucian was great about following up to make sure my exact vehicle was available for purchase.

Rubyred2016

Mar 25, 2016

Did my homework to choose the new car I wanted and then visited different local Hyundai dealerships to see which one made me feel the most comfortable with my purchase. Jim Ellis Hyundai was the most convenient for future service needs. I met salesman Dan Ofosu-Appiah by chance as I walked in the front door and couldn't be happier with the way the sale progressed. No pressure sale, just a courteous willingness to help me make an informed purchase. Thank you Dan!

aslam85menadm

Mar 24, 2016

Very good experience before purchase and during purchase. Looking forward for a greater experience in future as well. I will definitely suggest this for my friends and the sales staff provided all the info required.

dlee535737

Mar 23, 2016

Hello Tanya was great I wanted to go to three dealership that day however my first stop was all I needed because of Tonya professionalism and knowledge and more importantly is how I was treated it was a great experience.

gayle0

Mar 22, 2016

Daimein greeted me with a smile and was very patient with me and my husband. We were not intending to purchase/lease a car that night and Daimein and Jason made it difficult to walk away - so we didn't! We will definitely refer friends to Daimein and will be back when we are in the market for the next car.

Brian Lj

Mar 19, 2016

My sales contact, Sam Patel, greeted me upon my entering the dealership with a genuine and personable smile that set the tone for a wonderful car buying experience. His title should be relationship manager because he thoughtfully and completely managed my relationship with Jim Ellis. Sam's title is Team Leader, which fits him well. On one occasion, Sam was busy with another customer but he connected me with another member of the sales team, Tai C., who was also very personable and extremely knowledgeable. He was able to assist me in answering my questions and provided me with supplemental information that helped me finalize my decision on which model to purchase. Now it was time to close the deal with the "hard core finance guys". My auto purchase did not include a "hard core finance guy!" I was paired with Mr. Hau-B Cao who is about as far from your typical finance contact as you can ever imagine. He talked numbers, finance rates, and warranties. He candidly and patiently explained the positives and negatives of my finance options and rates. He also went into detail explaining the warranty options. He was never pushy nor did he steer me in the direction of opting for the highest plans. He simply provided the information, gave real life examples and answered all of my questions. All of these gentlemen exhibited knowledge. patience and professionalism unmatched by any person at other local Atlanta dealerships. I strongly suggest to anyone interested in buying a vehicle to visit Jim Ellis Hyundai on Peachtree Blvd. and talk with Sam, Tai or Hau-B.

Brian Lj

Mar 19, 2016

The day after I purchased my Hyundai Genesis, I hit an infamous Atlanta pothole, which resulted in a blown tire. It was under warranty so I arrived when the service department opened on Saturday morning. Although I did not have an appointment and was very frustrated, Mr. A.G. Elder exercised patience and professionalism and worked me in to have my care serviced. He arranged to have the tire brought in from another location, had the tire mounted and balanced and completed an alignment in a relatively short amount of time. He and the other advisors kept me apprised of the work being done. Mr. Elder is a very knowledgeable and genuine service provider.

ktinabank

Mar 18, 2016

My wife and I are very happy that your dealership was recommended to us. We truly enjoyed having Marcus work with us he knew his products. He Listened patiently to our wants,needs and desires for a new car ,namely the Genesis. We wanted a certain color and interior. He was able to get just what we wanted.

kaslopez

Mar 15, 2016

Tai Cao was an amazing sales person kept us intertwined while waiting in the bank and made every effortless will definitely recommend tai and Jim Ellis in the future.

RubyRed2016

Mar 11, 2016

Did my homework to choose the new car I wanted and then visited different local Hyundai dealerships to see which one made me feel the most comfortable with my purchase. Jim Ellis Hyundai was the most convenient for future service needs. I met salesman Dan Ofosu-Appiah by chance as I walked in the front door and couldn't be happier with the way the sale progressed. No pressure sale, just a courteous willingness to help me make an informed purchase. Thank you Dan!

klassicguy1

Mar 11, 2016

I was referred to Jim Ellis thru the Costco referral plan. Worked perfectly. The dealership rep was amazing to work with and I drove off with a car I love and a very good deal I believe. Highly recommended

Anonymous

Mar 10, 2016

Tai made my car buying experience more bearable! He was patient, wanted to get the best deal for me and kept me laughing through the entire process.

LisaAtl

Mar 10, 2016

Great Staff and Experience! I loved the salesman I worked with and the buying process was smooth.

LEESGENESIS

Mar 10, 2016

I recently purchased a Hyundai Genesis from this dealership. Both the sales and after the fact service has been wonderful. A special mention to Danon Henton in service. I recently went in for a warranty matter and he took control. Great follow up and follow through. Definitely a recommend for their entire organization.

Lissabay012

Mar 10, 2016

Everyone at Jim Ellis Hyundai was friendly and inviting! I just purchased a pre-owned 2013 Hyundai Elantra that had very minor cosmetic issues, and they were able to fix the problems at no extra cost to the car and within 7 days. The sales manager was hilarious with a great personality, and Bradford was a fantastic salesman that I highly recommend!

brad porche

Mar 8, 2016

Tai cao is the man. Made it easy to find ehat i wanted and work it out so i could get all it needed done and ready for pick up

melt9386

Mar 4, 2016

Jim Ellis is outstanding! There is no other dealership group in the Atlanta area that can even slightly match the service that you will receive at any Jim Ellis dealership. The employees go above and beyond for complete customer satisfaction. Sometimes you hate to leave because of how wonderful the experience is. I will never go to another dealership. Jim Ellis is #1!!!

Jerrycheesecakes

Mar 3, 2016

Corey was very professional and spent all day with me. I had a lovely experience and would recommend anyone looking for a Hyundai to come visit Jim Ellis hyundai.

auledford

Mar 2, 2016

I cant say enough about the great experience we had at Jim Ellis Hyundai. We were purchasing a Hyundai Elantra for my daughters first car and Lucian made it a great and easy process for us. He made sure to show us everything there was to know about the car and the features it offered. He even set up the bluetooth and showed our daughter how to sync her IPhone to the car. Everyone there was very friendly and very helpful. Thank you Lucian for your great customer service!!

SR

Mar 2, 2016

I really had great experience while buying car. Lucian was sales representative of Jim Ellis Hyundai who helped me buying the car. Thanks Lucian. I would highly recommend this place.

dwoods87

Feb 29, 2016

I was contacted immediately after my internet inquiry by Lucian. He arranged a test drive at my convenience. I was treated like family at the dealership. I am a Jim Ellis customer for life. Thanks Lucian for being a friend first and salesman second.

genesis12

Feb 28, 2016

The sales and service team at Jim Ellis Hyundai are awesome. From my first inquiries via the Internet to walking thru the door, my experience was exceptional thanks to Lucian, Sherry, Ty, and Haun. My salesperson, Lucian Brener was very knowledgeable and professional, I highly recommend Lucian and will purchase from him in the future!!

jdykstra75

Feb 28, 2016

This was the easiest car buying experience in history. I leased a Hyundai Tucson and was out of the dealership in less than two hours. Sam Patel was beyond helpful, would highly recommend!

Jwhaley1010

Feb 26, 2016

I recently purchased a used Santa Fe from Jim Ellis Hyundai. Lucian was my sales associate. He went above and beyond to help me find the best vehicle and deal in my budget. I highly recommend using Jim Ellis and Lucian.

WILLIAMSJASMINE15

Feb 24, 2016

I had a superb experience at Jim Ellis Hyundai. Dan Oku was my salesperson. He was very customer friendly and knowledgeable about my car. I will send him referrals in the future. Mark in finance also did a great job getting me financed and I appreciate his hard work.

MIKE.JAROS

Feb 21, 2016

Had done all of my research and shopping on Autotrader, KBB, and the manufacturer site, I came in late on a weeknight with a cash deal for a new Sonata Hybrid Limited. After test driving a couple of different versions and getting to know the features (and there are a lot of great features on this thing), I asked for their best deal, and they quickly obliged. The price was actually below the KBB Fair Purchase Price, so I was happy. When I came back to close the deal and take delivery, they were ready for me, and I was in and out in 45 minutes, spending less than 15 on paperwork. Exactly how you want these things to go. No pressure, full transparency, professional and thorough, yet quick. Nice job Alan Tubman and Jim Ellis.

Allen B

Feb 15, 2016

Lucian was sales associate that helped me with my purchase he was the absolute best if you are looking to buy, make sure you see Lucian he will provide the best service ever

WILDAHARRIS

Feb 11, 2016

To sum up my experience, I can say it in one word "GREAT". I don't need 4000 characters to express the customer service at Jim Ellis Hyundai. From Allen to Mark to Charlie to DJ, I really enjoyed my time spent at the dealership.

SSCHLANS

Feb 10, 2016

Everyone was excellent and one is left with a feeling that they were treated fairly, efficiently and that the dealership really wanted their customer to walk away very satisfied !

ARPIT_RAO

Feb 3, 2016

Simply the best! My guy (DAN) came through with a great deal for me. My wife and I now have bought Hyundai Sonata Limited from them and would recommend them to anyone!! We actually live very close to many Hyundai dealership but pass it up to go to Jim Ellis Hyundai. The whole experience was first class. The final handoff was terrific also as everyone was very patient while I was trying to set up the insurance for the car. Will continue to go to them for any or our car needs!

ERICA.FENER

Feb 3, 2016

Fantastic from the manager, team lead, to the staff that helped us on our test drive. Very pleased with the service provided. Would refer friends and family.

GREGG.MURPHEY

Feb 3, 2016

I love my new Genesis, and Sam Patel made the buying process a no-haggle experience! I appreciate that, as well as his follow through.The Genesis is a great vehicle so far, and I am very satisfied with my choice of cars and where to buy!

JASONRMATTOX

Feb 2, 2016

Fantastic overall experience at Jim Ellis Hyundai. Sales person (Dan Ofosu) was extremely knowledgeable, thorough and efficient. Eric Kim in finance was also fantastic, promptly answering my questions both during and after the sale. Also, Jim Ellis had the best price over other dealerships. I highly recommend Jim Ellis to anyone looking to purchase a new Hyundai.

YONGTEK

Feb 2, 2016

I already knew what I wanted when I walked in. They helped the process to be as painless as possible. Enjoyed my experience. I would definitely consider getting my next car here.

ANNEDANIEL631

Feb 1, 2016

I'm extremely happy and satisfied with the service I received. Everyone was very friendly and helpful. Lou was a pleasure to work with! I Love my new car.

ROBERT.SMIAROWSKI

Jan 27, 2016

The staff at Jim Ellis Hyundai were all very friendly and the sales process went really smoothly. Great vehicle selection and the finance portion of the experience was really pleasant, actually! Keep up the great work. I love the focus on getting everything taken care of concierge-style. Great job.

SOMEBIKE

Jan 19, 2016

First time Jim Ellis buyer. I found the staff to be very friendly and helpful without being pushy. Negotiations for pricing were very straight forward and competitive. I would definitely buy from Jim Ellis again.

ZLADYPURPLE

Jan 19, 2016

Overall a good experience. Would recommend Jim Ellis Hyundai to family and friends for all their car needs as it was the best experience we have received at a dealership.

MRS.LSKELLY

Jan 14, 2016

My Sales Rep. Brad Bickley and Product Specialist Chris Schaive have been awesome to me. I will definitely seek them for my next purchase. Brad will be highly recommended.

ALLI.BADER

Jan 13, 2016

My husband and I purchased an Elantra for a family member, and despite the fact that we had two teenagers, and a toddler with us, we had a great experience. Sam, our salesperson, and Chris were great!

CARA_WELIN

Jan 12, 2016

We purchased a 2016 Tucson recently and had no issues with the process. The team was knowledgable and professional, and the numbers worked out to everyone's satisfaction.

PINX.N13

Jan 12, 2016

I was dreading buying a new car because I don't like to haggle. Jim Ellis had redefined car buying experience for people like me, they do not confuse you with unnecessary info and the staff is committed to make your purchase smooth and easy for you!

CALEBXPENG

Jan 8, 2016

I purchased my first vehicle through Jim Ellis Hyundai and it was the best customer service I received compared to two other dealerships I went to prior to Jim Ellis Hyundai. Needless to say, I purchased the car I wanted and it was a great experience.

KGS96VN800

Jan 6, 2016

Great service! I would definitely recommend this dealership! My wife and I are very pleased with our purchase! Very friendly and helpful staff all the way around.

ZMSILVERMAN

Jan 6, 2016

Very pleasant experience. I came to jim ellis after starting at another local hyundai dealer. This experience was far superior in every way and I would refer others to the dealership.

KKEELY1

Jan 5, 2016

Damien and team were incredible. They surpassed my expectations and made me incredibly excited to purchase my new Sonata. Cory had a great sense of humor and made me feel comfortable during our test drives. This is the first time I've felt like I made new friends at a car dealership :).

THE.JANENAM

Jan 4, 2016

I didn't feel pressured at any time. I felt very comfortable throughout the whole process even though I was at the dealer's for a long time.

Atlanta Consumer

Jan 1, 2016

Purchasing from Jim Ellis Hyundai was an easy, pleasant experience. Jim Ellis had the largest stock in the Atlanta area, so I found exactly what I wanted. I didn't feel pressured at any time. All aspects of the transaction were transparent. I was especially impressed with Jason Guzik, the new car Director, who was eager to do whatever was necessary to earn my business.

RGWINC

Dec 31, 2015

I called the deakership and told them what color I wanted and how much a month I wanted to pay. All the details were ready inckuding the car when I arrived

ELI.VALCHEVA

Dec 29, 2015

Overall a great experience! Staff was very professional, attentive and friendly. With their help I was able to leave with the perfect car match for me! I will definitely recommend this dealership. Thanks again!

PREMTARNEJA

Dec 29, 2015

Happy with the service staff was good sales man was very cooperative explained everything very clearly Recommend to other family members and friends to buy at Jim Ellles

ladysteele

Dec 28, 2015

On Christmas Eve, the "malfunction" light in my 2012 Hyundai Accent came on as I ran last minute errands. I thought "this is one expense that I don't need at this time" as I had planned to drive out of town Christmas Day. Please note: I have taken my car into the dealership three times in less than 2 years (since I purchased it), not including taking it in for reg. maintenance. When I returned, I took my car into the dealership to have my vehicle checked. The service man told me that it would cost me approx. $120 just to have diagnostic tests run, not including any costs related to repairs. At the time, I did not have the funds to cover that expense in addition to any other expenses incurred. I politely asked the service man if he would have my car pulled back around as I could not afford the costs. Several minutes later I saw that my car had been pulled around. The service man then gave me my keys and I proceeded to leave. As I got into my car and turned on the ignition, I found that the "malfunction" light was no longer there! Wow I am speechless! I wasn't expecting them to fix it as the guy helping me sort of rolled his eyes at me from the beginning. I intended on bringing it back when I could afford it. This speaks to the amount of care that the repair team possesses. Thank You!

PAM2

Dec 23, 2015

I love my new Hyundai Sonata Limited. And, I very much enjoyed the car buying experience with Jim Ellis Hyundai.As a solo female car shopper and purchaser, I was particularly pleased with the dealership's attention, courteousness and helpfulness. They answered my questions thoroughly and spent just the right amount of time to process the purchase. Total time from walking into the dealership and walking back out with the contract was less than 3 hours. I highly recommend this dealership for any serious car buying looking for a premium experience.

HOOD.STEPHANIE

Dec 22, 2015

I was extremely satisifed with the quick and friendly process of buying a Hyundai from Jim Ellis. Dan O. was wonderful to work with. He was extremely friendly and made sure all my needs were met. My test drive with Chris went smoothly, and we had a great conversation as well! I never felt pressured or rushed and someone was available at all times to answer any questions. I would highly recommend Jim Ellis Hyundai to anyone looking for a new or used vehicle.

DEBBIE.KOWALEWICZ

Dec 15, 2015

My experience in buying my car was excellent. We were very satisfied with the sales person and support we received for this purchase. We would definitely recommond Jim Ellis!

MICHAEL.SCHNELL

Dec 14, 2015

This is the third car I purchased from Jim Ellis Hyundai they have always been easy and upfront to work with. I am always comfortable working with them

MADISONHANSHAW

Dec 10, 2015

Jim Ellis Hyundai always wins out because of their superb customer service and ease of transactions. There's no pushy sales folks, no pressure to buy and they're always wanting to help make sure you get into the car that fits your needs both personally and financially. I'll continue to go back there when I need a car because of how great this dealership is and the people that work there.

ARJLMB7

Dec 1, 2015

I had a great experience there!They were very helpful in helping me throughout the whole process and made sure I was happy in finding the right car!

FDEE1392

Nov 30, 2015

I greatly appreciate every staff member who assisted me with my car purchase. They all were professional and courteous in every way. Due to my available time that day, I was not able to get the vehicle set-up, audio, telephone, etc.. However, Mr. Tai Cho informed me to just call him and set up a time to visit for him to assist me in setting the car up. I greatly appreciated that and look forward to visiting him at the dealership within a few weeks.

SATORIASUMPTER

Nov 30, 2015

I had a great time purchasing my first vehicle at the Jim Ellis Hyundai Dealership. Sanjiv provided me with car options, a detailed overview of the car's abilities and tons of laughs. Eric thoroughly explained the finances and went out of his way to help me with my decision. Great team!

CLAUSELL.JAMES

Nov 28, 2015

Awesome service. I was very satisfied with the whole staff. As a retired Marine is was great to see the team work with the whole staff.

INSKOTT

Nov 26, 2015

This was my second vehicle purchase at this location. I would not have come back if my first experience was not top notch. This second purchase was also a very good experience.

MARYKAY0

Nov 26, 2015

We shopped around with three dealerships before our purchase. Our salesman went above and beyond to listen attentively to our needs and offered solutions to obstacles. Every dealership should be run like this. By the way, this is the second vehicle we have purchased from this dealership during the last ten years.

Larry S.

Nov 17, 2015

Ive purchased at least a dozen new cars in the last twenty years. With that experience and my work as a consumer rights attorney, Im wise to just about every trick in the car sales book. I bought a 2015 Hyundai Sonata at Jim Ellis Hyundai of Atlanta. Sales consultant Karl Jiram, and finance manager Eric Kim, treated me with professionalism and consistently demonstrated transparency throughout the transaction. They respected the fact that I am a well informed car buyer. This was the most stress free auto sales transaction Ive ever been a part of.

ABROWN1781

Nov 17, 2015

Marcus, Eric, and Ty were great! They stayed late and made sure I made the best choice and loved my car. I'm very happy to have done business with this dealership and look forward to servicing my car there in the future.

JRRUBESCH

Nov 17, 2015

Salesman was very thorough and professional. I was very disappointed that I was not offered 0% financing as I was at another Hyundai dealership and as advertised by other dealers.

Larry S.

Nov 17, 2015

Ive purchased at least a dozen new cars in the last twenty years. With that experience and my work as a consumer rights attorney, Im wise to just about every trick in the car sales book. I bought a 2015 Hyundai Sonata at Jim Ellis Hyundai of Atlanta. Sales consultant Karl Jiram, and finance manager Eric Kim, treated me with professionalism and consistently demonstrated transparency throughout the transaction. They respected the fact that I am a well informed car buyer. This was the most stress free auto sales transaction Ive ever been a part of.

EKDATL

Nov 15, 2015

I had a great experience at Jim Ellis Hyundai. Everyone went out of their way to help me and ensure that I was comfortable. All the employees were kind and professional and knowledgeable. I would recommend to anyone in search of a car to visit Jim Ellis Hyundai.

GLOGLUS

Nov 15, 2015

Happy with whole experience and enjoyed Sam's laid back personality and my husband will certainly ask for him when he shops for his new car.

SDUBOI20

Nov 14, 2015

Marcus was great. He was very thorough and worked quickly & efficiently. The dealership was lovely. I would re-vamp the way that people are forced to go through two other people (receptionist, etc.) before getting to the actual sales person. That bit seemed a little tedious, repetitive and unnecessary. Overall, however, I would purchase another car here and am very happy.

RELASSETER

Nov 12, 2015

I appreciate the genuineness, the effort to not oversell or be too pushy, the patience (Marcus, the financial guy, and one more young man (whose name I unfortunately can't remember) all stayed after closing to help us finish the process. Everyone was so friendly and patient. The young man who helped us test drive and showed us all the car functions was genuine and knowledgeable as well.

SLAWRENCE67

Nov 10, 2015

I never imagined a car buying experience could actually be pleasurable. I was treated like a queen and no matter how many questions I had or how many different cars I wanted to try (at least 5) Marcus and Dan was happy to accommodate me and never once lost patience or was pushy. They made me want to buy a car from them! I want to buy my next car from them!

DAVIDROXANA2003

Nov 8, 2015

Got my first car and i love it. Everyone was very nice, personable and looking out for my needs. I will definitely recommend this location to my friens.

ESANCHEZSG

Nov 5, 2015

We are very pleased with our purchase. Bradford was very helpful but at the same time was patient while we made our decision of whether to buy the car or not. Definitely recommend him and Jim Ellis Hyundai!

W.CHANG3

Nov 4, 2015

Marcus did a great job and Jim Ellis Hyundai have been the best Atlanta Hyundai dealer in my experience. My only qualm as a repeat Jim Ellis customer is the Service department. Charlie can have a rude tone and the customer service in the Service department does not match the customer service provided by other parts of the dealership.

FMMONIZ

Nov 3, 2015

I had the most helpful crew. I now have my dream car. Hyundai walked me through the car purchasing process and made sure I was not left in the dark at any point. All my questions were answered. Very thorough customer care.

GJCF78

Nov 3, 2015

It was the best experience I've had buying a car. It took longer than I would've liked, but my sales rep is a team lead, which means he stays busy with customers and staff. Marcus Ridley was great.

JONVW

Nov 3, 2015

My experience at Jim Ellis was a positive one. My salesperson, Allen, took time to make sure I was getting the car I wanted at a price I could afford. The lease terms are fair, and the free service option is a nice bonus. Well done.

MCERVASIO789

Nov 2, 2015

Every time I go into Jim Ellis Hyundai, it is always a pleasant experience. I am always greeted in a timely manner, and treated very well. All of the staff at Jim Ellis Hyundai are very helpful and friendly. It makes the overall experience enjoyable. I recommend Jim Ellis Hyundai to all of my friends and family because it is too good to beat!

DARSHANEJYOTI

Oct 31, 2015

Excellent Car design and great functionality offered .Superior Customer Experience at dealership.Enjoying driving Sonata Unlimited.Sonata is a true luxury car offering value for your money.

T_V_BARRETT

Oct 31, 2015

It was remarkable day for me in any good way. I have got a lot of professional and friendly help from staff members at Hyundai Dealership, that made my day.

CindiandMark

Oct 30, 2015

I was pleasantly suprised by my used car buying experience at Jim Ellis Hyundai. I dreaded having to look for a car. My salesman, Lucian, was so friendly and pleasant and really seemed to want to help me find what fit my needs and within my budget. I made multiple trips to look at the options, and Lucian never made me feel rushed or pressured. Quite the opposite, he was friendly and patient and helpful.. I actually feel like we made a friend ! I would highly recommend using him to help you find the perfect car for you!

RAJ_LLY

Oct 29, 2015

I am really happy with the way Jim ellis received and the price which was offered to buy my Hyundai Sonata and enjoying the driving with the same

CPALDRIDGE1022

Oct 28, 2015

This is my third car purchased at Jim Ellis Hyundai. I recommend their dealers and the dealership. I have enjoyed working with their service team when I needed to get my vehicle serviced, and the two dealers with which I have worked have been great people.

DANATHROWER8609

Oct 27, 2015

Very PLEASED!! Thank you to everyone who helped us!! Had a WONDERFUL experience! Made car buying a great! Allen was the BEST!!!!!!!!! They build a fantastic relationship with buyer/sales.

hyundai1

Oct 27, 2015

Had an excellent experience. Purchased online from Florida. Car was ready when we arrived. The staff was professional and knowledgeable. It was a certified pre owned car and I found some manuals and jack missing the next day. I gave them a call and they had everything I needed in less than one hour. I would definitely deal with Jim Ellis again!!

CINDRLAS

Oct 22, 2015

From reception to salesperson to management to service... Everyone cared about how I was treated and made sure I was satisfied with the product and the experience. Big 'KUDOS' to the staff!

DAVILAJA

Oct 22, 2015

Great customer experience from the beginning to the end, no pressure to get you buy anything, very professional and friendly environment, 2nd Hyundai we buy at the same location.

BRUNO1ANNIE2

Oct 19, 2015

having purchased many cars over the years I found my experience with Jim Ellis Hyundai to be first rate and would recommend them to anyone looking to purchase a new or used vehicle.

TDIXONM

Oct 19, 2015

Great customer service from a very knowledgeable staff. I didn't seemed rushed to make a decision. I will purchase my next Hyundai at Jim Ellis.

ONLY1JEANMARIE

Oct 13, 2015

I had a great experience and would highly recommend everyone to come to this dealership. I felt no pressure to purchase a car and felt like they cared about me as a person and I was not just another sale.

CCROW0

Oct 12, 2015

Great experience and great price on the vehicle. Damien did a good job finding the right car in the right price range for our family. Thanks!

ASHLEYAOF

Oct 9, 2015

Jim Ellis Hyundai located at 5785 Peachtree Blvd, Atlanta, GA 30341, did a Phenomenal Job. I was given Top Notch Customer Service and the Team was very patient with my car buying experience. I purchased a New 2015 Hyundai Sonata Ultimate Package from Damien Soloman who I must Add is GREATTTTTTTT. He was patient, kind, friendly and went above and beyond to make sure my needs were met. His Product Specialist, Dan Ofosu was Fabulous, very intelligent young man. I just want to Thank the Jim Ellis Organization for doing a Fantastic job. BEST CAR BUYING EXPERIENCE...

Max

Oct 8, 2015

I recently purchased a 2014 Hyundai Veloster from Jim Ellis Hyundai in Atlanta and was ultimately very pleased with the entire experience. Certain employees that stood out above all were Lucian Brener, Dan, and Ty in the test driving department. Everyone was very kind and inviting.

JOSH.CRAV

Oct 8, 2015

This is a good dealership to consider but take your time and don't rush into buying the longer you wait the better the deal. If you can't get what you need wait to buy.

ZELDARICHARD

Oct 7, 2015

I have purchased Toyota vehicles for the last 30 years and came with my daughter to purchase her 2016 Elantra. I was very impressed with her salesman Karl Jiram who was excellent, kind and professional. I was super impressed with the amenities Hyundai offered with their vehicles which I never received with any of my Toyota purchases. I returned a month later to purchase my first SUV, a Hyundai Sante Fe Sport! I am exited and received the best car buying existence in my 30 years of car purchasing at Jim Ellis Hyundai! We are now a Hyundai car family and I will continue to recommend them to everyone!

Cervasio "Superior safety Fan"

Oct 6, 2015

My daughter was recently in an accident at college, her car a 2013 Hyundai Tucson was totaled 9/20/2015. This car held up to being t-boned amazingly, can't say enough about the safety of this vehicle. I promptly called Jim Ellis - John Noaker and explained I need a vehicle replacement quickly. He quickly found a vehicle that was far beyond our expectations. We purchased a 2016 Santa Fe Sport and the safety features speak for themselves. The team at Jim Ellis Hyundai was amazing! Thank you John, Sam, Eric and the rest of the great crew that keeps the beat going at this dealership. This is about our 13th vehicle purchased throughout our family. We will continue to be loyal Jim Ellis customers. Thank you Hyundai for constructing a vehicle that literally saved the lives of 5 girls in the blink of an eye. Best Regards

EILEENAHOFF

Oct 6, 2015

Great experience. They treat you right and are very professional. Would certainly recommend anyone looking to buy a cart. Very good customer service I feel.

Kenneth - International traveler

Oct 5, 2015

The people at the dealership are very nice and we love the car that we purchased. Overall a good experience. On the flip side; the facility is rather old and small. Not enough customer parking spaces to park your own vehicle upon arrival. Would recommend the Jim Ellis group based on knowledge of some of their other dealerships and I assume they are going to upgrade this one too.

Ashley Harrison

Oct 2, 2015

Jim Ellis Hyundai located at 5785 Peachtree Blvd, Atlanta, GA 30341, did a Phenomenal Job. I was given Top Notch Customer Service and the Team was very patient with my car buying experience. I purchased a New 2015 Hyundai Sonata Ultimate Package from Damien Soloman who I must Add is GREATTTTTTTT. He was patient, kind, friendly and went above and beyond to make sure my needs were met. His Product Specialist, Dan Ofosu was Fabulous, very intelligent young man. I just want to Thank the Jim Ellis Organization for doing a Fantastic job. BEST CAR BUYING EXPERIENCE...

IZABE11A

Sep 29, 2015

They were the best! We'd been at many other dealership but picked this one to buy. Mr Hammersmith was cordial and invite us in when we were just looking in the patio.

Rachel Pinhas

Sep 24, 2015

My first impression of Jim Ellis Hyundai was that the staff worked together as a team giving their customers the best experience possible. From the salesperson Lucien, the finance person Mark, the product specialists Patrick and Cory (???Cody), to the GM, John Noaker, I had such a great experience there. It was more than worth the drive even though there is a competitor just a few minutes from my home. (whom I used last time but won't go back to Rick Case Hyundai) John, a seasoned professional, was so great and accommodating! He is a charismatic leader, effectively maintaining leadership in a group environment using a take charge attitude all the while leading by example. It appears that John develops a strong camaraderie among his team members and makes maximum use of the diverse talents of each team member. And, to me, that is key to the success of this dealership, TEAM WORK! Each member makes customers feel satisfied and appreciated. I feel they strive to improve customer satisfaction and have a no pressure aura that anyone can appreciate. I appreciated very much the use of a loaner car while my new vehicle was being prepped and the fact that oil changes are complimentary! Also, the timely fashion in which my car was ready and handling of the delivery made me feel like I was a truly valued consumer. I would highly recommend Jim Ellis Hyundai to friends and family. Thank you Jim Elis and especially John Noaker Sincerely, R Pinhas Roswell, Georgia

GEORGE.MESSNER

Sep 24, 2015

I used Jim Ellis for service on my Hyundai Azera. The service department was always extremely helpful and professional. That is the MAIN reason I came to Jim Ellis when I was looking for a new car. Bradford Brickley was very helpful when I was just strolling the showroom while my oil was being changed. I came back to him months later when I was looking for a new car. He remembered me and what I had been interested in. Because of this, the whole shopping and purchase process was very smooth and quick.

NELA.POWELL

Sep 24, 2015

Excellent customer service and a smooth car buying experience. I'm in love with my car and I am very appreciative of the low pressure car buying experience that I experienced while at Jim Ellis. Allen was very accommodating and extremely knowledgeable. Overall, my experience surpassed my expectation. Great job, Jim Ellis Hyundai!

MUCHACHATJ

Sep 23, 2015

My experience was amazing. Jim Ellis was my second dealership of the day. I'm glad I came to it after the other or I may not have known that I should appreciate it as much as I do. The first dealership I dealt with rude inconsiderate and degrading sales people and I did not feel comfortable there. But at Jim Ellis it was so inviting. Everyone was happy, working with a smile and as polite as can be. I felt like it was a safe environment to buy a car. I didn't feel pressured or taken advantage of. It was an over all amazing experience and Bradford Bickley is the best salesman ever. My vehicle tech was also amazing. He was very knowledgable and accepting of my random requests like driving over a speed bump. Chris was just as awesome.

JOHN.SOURS

Sep 18, 2015

I was treated in a very professional manner by both the salesman, demonstrator and the finance director, and they were very thorough and patient with me

LisaLisa01

Sep 16, 2015

I love my leased vehicles. The staff was professional, friendly,courteous, and made me feel very comfortable from the beginning to the end. I look forward to my next purchase.

LAURENP.GIBSON

Sep 16, 2015

The team I worked with to purchase my new Santa Fe was very professional and made sure that my vehicle was a good fit for me. They were patient and helped me to make the right decision.

lisalisa01

Sep 16, 2015

Jim Ellis Hyundai has a team of excellence. I was really impressed with their knowledge and professionalism. I'm very happy and will recommend this all my friends and family.

oniba

Sep 16, 2015

If you are a woman, we all know how we dread to go out and buy/lease a car. I am one of them. However, my experience with Jim Ellis was just opposite. The moment I walked in, I was greeted a smiley face and led to a person who was going to help me. Lou Hammersmith, my salesperson was very attentive to my needs, yet not pushy the whole time. I had some ideas on what I wanted, and he explained different options I could choose from. I ended up getting 2015 Genesis 3.8 AWD Ultimate package, which has so many bells and whistles, including some amazing safety features. Eric Kim, the finance person explained my other options and helped me decide what would suit me with my needs. Overall, I could not ask for any better people and experience with my car buying journey. Thank you!

MICAH.PAYTON

Sep 15, 2015

This is the second lease I have done with Jim Ellis Hyundai. The cars are great and so are the people. It was a pleasure doing business with them!

Chip

Sep 10, 2015

Cally in the service department was awesome. She is SO NICE and very detailed in her explanation of things. I asked like a thousand questions and she was super patient in answering them all.

ODEDIRANMODU

Sep 10, 2015

The dealership is simply perfect. I knew what I wanted and they delivered it, they did not try to convince me to buy what I did not want. Everything was at my own terms.

NGOOD

Sep 8, 2015

I normally hate the whole car buying experience and put it off as long as possible. After dealing with the team at Jim Ellis Hyundai, I will be back sooner rather than later. It was just great.

STANLEY9641

Sep 6, 2015

IT WAS THE BEST EXPERIENCE I EVER HAD AT A CAR DEALERSHIP BEFORE.WE LIVE ABOUT 25 MILES FROM THE DEALERSHIP BUT WILL HAVE ALL OUR SERVICE DONE THERE IT'S WORTH THE TRIP

CAS1155

Sep 3, 2015

I've had great experiences with Jim Ellis Hyundai the 5 years that I've been dealing with them! I just bought my 2nd car there and recommended them to my sister & brother-in-law!

JLISTER1021

Sep 3, 2015

From the product specialist to the general manager the staff was great absolutely no complaints here..wasnt even expecting to buy a car just really wanted pricing but offered me a deal i couldnt refuse...

KSOLOMON44

Aug 28, 2015

Very professional service through Karl Jiram at Jim Ellis Hyundai. This was the second purchase we have made with Karl. Both times excellent! Thanks so much!

SMCNEISH

Aug 28, 2015

I will recommend Jim Ellis Hyundai and their staff as they have proven to truly follow through with their customer service mantra. I have been converted from the Hyundai dealer where i bought my first Genesis where they outright lied to my face about issues with my vehicle.

BMARGESON

Aug 27, 2015

Nice to have one point person to deal with. We never had to meet with the sales manager which was refreshing. Upbeat, friendly atmosphere. Sanjiv Patel was very competent and professional. He made us feel comfortable about the deal.

KingWilliamThe3rd

Aug 27, 2015

The staff was very friendly and courteous, even days following the purchase. They were helpful while not being pushy. Worth the drive from Jacksonville NC!

MARISSA.HATCHER

Aug 27, 2015

First car buying experience on my own. Helped a lot. Dealer traded for the exact color/make that I wanted. Was able to get me in the exact car I wanted and I love it.

Chip

Aug 25, 2015

Jim Ellis Hyundai of Atlanta/2013 Hyundai Sonota My service person was AWESOME. So nice, took time to answer all of my questions, and was very friendly and always smiling. Great experience, AS USUAL!!

CEATON0

Aug 20, 2015

Sam Patel was wonderful to work with. Felt like he was very dedicated to helping me find the car that I wanted at a price I could afford. Would recommend him and the dealership highly.

DADSBEARZ

Aug 18, 2015

The people I spoke with were very competent, friendly and professional. There was no pressure. I know what I wanted when I sat down with the salesperson.

B-RAD

Aug 14, 2015

At Jim Ellis Hyundai, I never met a friendlier group of people. I was in to replace 1 sensor that was under warranty for my 1021 Genesis. The level of professionalism was to a standard that I rarely experience day to day.

AMF1227

Aug 14, 2015

This is the second vehicle I purchased from Jim Ellis Hyundai, the sales staff are knowledgeable, friendly and professional. I would certainly purchase my next vehicle from Jim Ellis Hyundai.

ALEXANDRIA.M.RICHARD

Aug 13, 2015

Such a delightful experience and I never use the word delightful! The team there were so friendly and I truly felt appreciated and like an important customer. I did not expect to have such a good experience! Excellent!

ZANNA66

Aug 2, 2015

My experience with purchasing my new vehicle was awesome, thanks to Bradford Bickley & Patrick Baldwin. I was made very comfortable by both. Each had their own expertise & gladly shared their knowledge of the product with me.

FLINDSA

Aug 1, 2015

I just purchased a new Santa Fe from Zac. My husband and I agree we had a great experience, Zac was so friendly and he did not pressure us. He was honest, and genuine and overall a pleasure to work with.

Rebecca P.

Jul 27, 2015

Perfection! Service, communication, customer care, product knowledge. Everything was awesome. Sharif Russell, my advisor, even remembers to log the date and mileage in my maintenance book. Wouldn't go anywhere else.

Bobnatlanta

Jul 23, 2015

I cannot say enough positive things about about our experience with Karl. We found him to be helpful and informative, and always prompt with email responses as we made our decision among several vehicle choices. Karl's approach was to ask and listen, and we never felt pushed or pressured in any way. We are very happy with our purchase and will gladly refer people to Karl in the future.

CCOLLINGWOOD

Jul 18, 2015

I'm so skeptical of dealerships that I bought my last two cars through a car buying service, and I had already walked away from two others (a Subaru dealership and another Hyundai dealership) for this go-round. I had actually only gone in to Jim Ellis to look at Tucsons before ordering one through a service. I ended up buying one. They were that good, that honest and really made me feel welcome even though I was getting a base model. Most importantly they understood that I did not want to get too excited and make an emotional decision, and were respectful of that. I also got ZERO condescension even though I was a single female and all the people I worked with were men. I would gladly go back to Jim Ellis and have already sent friends and family their direction.

MHGRAY711

Jul 14, 2015

I worked with Lucian at Jim Ellis Hyundai - he was great. We looked at Hyundai Elantras and when we found the right car, Lucian and the sales manager Jeff did everything they could to get me the best price possible - especially because my trade-in value on my car was lower than what I owed. Since, I have gone back to this dealer with my fiancee and purchased another Hyundai through Lucian. Make sure to ask for him next time you go in looking for a car.

SHERRI0819

Jul 14, 2015

From the time I walked in until the moment I left, the staff treated me well, ensuring that I was extremely satisfied with the terms of my lease, got the color I wanted at a very fair price, and had (most of) the options I wanted. Great experience!

sikons

Jul 11, 2015

Courteous, responsive, patient, thorough. Lou and Sam took great care of us. It is clear that they feel that their customers are important to Hyundai, Jim Ellis, and themselves.

AATRAYA.TANA

Jul 9, 2015

I was really scared at first about the way dealers work. At least, I had heard about too much bargaining. It was really easy at Jim Ellis. They tell you their price and you tell what you think is reasonable. They will explain clearly the difference and it is up to you to consider the offer. Clear...I really like the dealer.

GREG.S.DEAN

Jul 8, 2015

Friendly, attentive to my needs, made me feel welcome and comfortable, Kept me within my budget. Overall, no other word but awesome can define. Will definitely be buying from this dealership again in the future.

SBPLATZER

Jul 8, 2015

Very satisfied would highly recommend to family and friends. I will be bringing my car in for service and routine maintenance. Will check into additional accessories I might like to have.

VNDEYCARD

Jul 8, 2015

Lucien was very friendly and helpful. It is the first time I have ever leased a car and I was nervous. When I gave an honest price that would make the deal Lucien and the sales manager made it happen. We had a slight miscommunication about a rear view mirror feature that started to give me leasers remorse, but Lucian did everything to fix the problem fast and I feel much better now. I would recommend this dealership to anyone. I really like my car too.

MAMIEJK

Jul 7, 2015

great place to buy a car. every one in the dealership was friendly, they made me feel comfortable. they explained in detail all the paper to be signed.

ROBERT0

Jul 7, 2015

After looking at other car dealerships, it was such a relief to have sales people that were kind, friendly, informative and not pushy and aggressive. That means everything to me. I found what I wanted and the deal was smooth going. I really like Hyundai and this particular dealership is great. Our daughter bought a car from this dealership a year before and was so pleased that she referred us.

BT

Jun 30, 2015

June 20 2015 Excellent team at Jim Ellis Hyundai (Atlanta, Ga) and was impressed from start to finish with your staff and Hyundai. I have owned 8 Lexus vehicles since 1998 and this was my first purchase outside the Lexus family of cars. Lou H. made it very easy to do business with by phone/texting and took me serious when I was looking at a specific 2015 Genesis 5.0 from Jacksonville Fl. Sam did great explaining the car and providing excellent attention to me and my needs on the car to support Lou in my purchase. The financing team beat my credit union and was a pleasant surprise. Easy transaction from long distance and friendly staff at Jim Ellis Hyundai. As far as facilities on this review, I gave it 4 Stars b/c the inside is nice but the parking lot is a mess. Too crammed, difficult to get a parking spot and was afraid to loop around in a car since very tight out front. That is my only complaint

YASMIINEF

Jun 29, 2015

This was the first car I was ever going to purchase on my own, and the whole sales/financial team was super helpful when it came to finding the right bank to finance my loans, and helping me find the right vehicle. Currently still loving the car, and I'm very pleased at how efficient the whole process was.

SWANSONJG

Jun 26, 2015

Awesome! I am still amazed at how they work hard at keeping your business at Jim Ellis Hyundai. The best dealership in this great universe!!!

DNOVACEK

Jun 24, 2015

Every person that I came into contact at Jim Ellis Hyundai was extremely professional and friendly. I definitely recommend this dealership in the greater Atlanta area.

SPENTREESA

Jun 24, 2015

Great experience. Kudos to the staff and especially the front desk agent who offered to assist with my child in the play area while we completed the paperwork. Oh and the stereo sound of handclapping after one purchases a car is a great gesture.

mindingmybiz

Jun 23, 2015

I completely dreaded setting foot on a car lot and dreaded the whole car buying experience. Jim Ellis Hyundai and the team there certainly changed my thought process. Everyone there is so professional and takes such good care of you through the whole process. I had a great experience and got a great deal! Be sure to ask for Lucian Brenner as your sales representative. Lucian is knowledgeable and straight forward; and he works hard to make you happy, keeps his commitments, and follows up consistently throughout the process to ensure that every thing is going well.

Bernard

Jun 19, 2015

Not like other car dealers. They are respective, courteous and responsive. Up front pricing that is very reasonable. They ruined me and I can safely say that now have seen the other side of car buying, Seriously, why go any where else? You are wasting your time until you finely make your way here.

JANEMANUS

Jun 19, 2015

The experience was favorable in every way. The salesman and product individual did a great job and answered all of our questions. They were extremely easy to work with.

REHEINL

Jun 17, 2015

Go to Jim Ellis. Amazing customer experience and overall very pleased with my Sonata. Easy distance from downtown Atlanta and will be returning there for routine maintenance.

RICHARDEYDT

Jun 17, 2015

Jim Ellis Hyundai car buying experience was excellent and would recommend Jim Ellis Hyundai to all. Makes buying a car a joyful exercise and look forward to my next car buying at Jim Ellis Hyundai

LSTOVER3

Jun 14, 2015

Karl and Dan were the perfect pair to work with when deciding which SUV I was going to purchase. They were beyond patient and not pushy at all. They simply provided the facts and let me have enough time to process the information, go drive other SUVs, and return to Jim Ellis Hyundai to make my final purchase! Jim Ellis Hyundai was the perfect place to purchase my 2015 Santa Fe Limited Ultimate. I love my new car! It has the perfect amount of space and every accessory that you could possibly want. Not to mention the panoramic sunroof is amazing!!!

RAEPETERSON

Jun 10, 2015

Great dealership, respectful of my time. Go see spencer rogers. He's super nice and straightforward. They need to get rid of the 25 word minimum for this review.

ALFONZO_MANTILLA

Jun 9, 2015

I originally purchased a 2014 Hyundai Veloster R-Spec from Jim Ellis, it was a great car and everything at the dealership was done correctly and they definitely went the extra mile, because of the rarity of the car they allowed me to stay extra late at the dealership just so that I could have my car that day. Sadly that vehicle was totaled, but I immediately came back to Jim Ellis for my second Hyundai, this time a 2015 Hyundai Sonata, and again experience was amazing. Spencer (my salesman) and his team were great, straightforward with you and "Albie" (my finance man) was also amazing, I'd recommend both of them to anyone and the dealership in general to anybody that wants a Hyundai (who doesn't!?)

JOJR68

Jun 9, 2015

Great dealership. Karl and Sam are the best to work with great team. If your in the market for a car ask for Karl you wont be disappointed.

TALK2MARYKATE

Jun 7, 2015

Great salesmen, great vehicles, and even greater service! I had a wonderful experience with Jim Ellis Hyundai and would recommend them to anyone. Definitely would use them again.

PILGRIMLAW

May 30, 2015

I truly enjoyed my experience with Lou at Jim Ellis. It was informative and I love my new car. I would recommend Jim Ellis and Lou to anyone looking for a beautiful car and wonderful experience.

dgalmore

May 28, 2015

I am writing to thank you and your staff for a wonderful experience when purchasing my new Santa Fe in Atlanta. I am back at home in Pennsylvania and heads are turning every time I drive down the street. I especially want to thank the members of your staff that I interacted with one on one. Let me start with Mike Ennis, Spencer Rogers, Hau-B Cao, and Tai Cao. What a team! Outstanding customer service, patience, attention to detail, professionalism, and as thorough as thorough could be. When I left the dealership I was familiar with all my options, accessories, my vehicle was sparkling clean, my tank was full, and I had all my questions answered regarding my payments, and contact numbers for any questions that may arise later. In other words I left the dealership one happy customer all the way around. Each of these guys, Mike, Spencer, Hau-B, and Tai are definitely an asset in their own special way of what they bring to Jim Ellis. Jim Ellis is a wonderful place to buy a vehicle because of what they do each day. What a team! I will be sure to stop in just to say hello the next time I am in Atlanta, Georgia.Tell the guys I said, Thanks again for a wonderful buying experience.

PETERSEN

May 28, 2015

54 years old and I had never, repeat, never purchased a car off a lot in my life. When I found the car of my dreams, an Audi A5, on the lot at Jim Ellis Hyundai, I tried to prepare myself by reviewing all the 'tactics' of car salesmen, trying to avoid making a catastrophic mistake that would end up hurting me in the pocketbook for years to come. My worries were completely unfounded. From the moment I called into the dealership to make an inquiry, to the time I stepped foot into their showroom, to the moment I drove off in my car, on my terms, the experience was nothing but positive. It's obvious that Jim Ellis has plucked the cream of the crop in hiring its personnel. A special thanks to Lucian Brener, my sales coordinator. His calm and forthright approach settled my nerves, and he methodically assisted in bringing me my car at terms that I felt 100% comfortable with. The finance manager was pleasant and efficient. By the time I pointed the A5 towards 285, I was on Cloud Nine. Thank you Lucian, and thank you Jim Ellis Hyundai.

T4XTONYCLEMONS1

May 28, 2015

I loved everything about my experience. I wouldn't change anything. This was an amazing group of people to work with. Thank everyone for helping me make a great choice for me and my family. We are all very happy with our new car

MQTITO

May 27, 2015

A great experience and the sales staff worked diligently to acquire new vehicle . The Elantra was a excellent choice, and the driving is very comfortable

SRIRAMWAGLE

May 27, 2015

Excellent service and excellent price. People need to visit at least once on this dealer. Thankyou Jim Ellis hyundai. Total satisfaction you will get here

DARRELLWHITEHEAD23

May 26, 2015

I had excellent service, before and after, I purchased the vehicle. This was my son's first car, that he purchased, and it was a very good experience for him, as well as me.

MARYBULPITT

May 26, 2015

Very positive experience with buying my Genesis 2015 Coupe. The time spent with me by the Salesperson, Brian Olsen, put me at ease with all the features of the Car. I also appreciate Jim Ellis Hyundai for giving me the $500.00 Discount for my time in the Air Force as a Lieutenant/Nurse. Overall a very positive experience.

Tjtuohy

May 4, 2015

We purchased a 2014 Santa Fe Limited and when it came time to replace our other car there really was no other option. We went right back and got a Sonata Limited. From the sales staff to the service department everyone is a consummate professional.

Ms.Davila

Apr 29, 2015

Ive been to this particular service department on numerous occasions since purchasing my Hybrid Hyundai Sonata and have yet to be disappointed. This time around, I went in for a routine oil change and left with a lasting sense of gratitude for another round of excellent customer service. Besides being greeted by every staff member present in the service department that day, any need that I had was met including being taken to Chik-Fil-A by Eddie when asked if he wouldnt mind. I appreciate the friendly customer service of Mike Fitti Fittipaldi which left a lasting impression on this lifetime customer of Jim Ellis Hyundai.

romeo70

Apr 27, 2015

I HAVE BEEN A CUSTOMER FOR 3 PLUS YEARS, FROM MAKING AN APPOINTMENT WITH CHARLIE TO ANY OF THE SERVICE WRITERS THE SERVICE IS EXCELLENT. WHEN YOU ARRIVE AND CHARLIE GREETS YOU LIKE YOU ARE A FRIEND AND MAKES SURE YOU ARE TAKEN CARE OF AS QUICKLY AS POSSIBLE. THE SERVICE PROVIDED BY THE MECHANICS IS ALSO OUTSTANDING!!!!!

TT

Apr 20, 2015

I went in expecting to pay more than $600 for a regular service package but due to some miscommunication & error it cost me $400 along with three new tires.

Slimmer

Apr 18, 2015

I had a very positive experience in my recent purchase from Jim Ellis. My Sales Executive - Lucian Brener is the ultimate professional - he is knowledgable, customer focused, straight forward, & honest. Excellent Customer Service is not just a slogan but a way of life at Jim Ellis. If you are interested in purchasing a car with an enjoyable hassle free experience, and you want to deal with someone who owns the process from beginning to end and represents your best interest, I would highly recommend that call and make an appointment to see Lucian Brener.

SASma

Apr 10, 2015

Sharif was very friendly, personable, professional and courteous. He listened carefully to understand the nature of the repairs needed and we really liked him. Also, we really liked the new arrangement of the desks because it offered more privacy and work space for the service people. Lastly, we think adding a representative at the door to greet & direct customers is a real plus. Charlie has such a winning, bubbly attitude that it puts everyone at ease. This dealership has always been very good in our estimation but these slight changes made it even better. We always recommend Jim Ellis to others.

AtlRealEstateGirl

Apr 1, 2015

my experience with JIM ELLIS HYUNDAI was SUPER! GREAT ENERGY FROM THIS DEALERSHIP! SALESMAN LUCIAN was referred to me by my sister whom she purchased her 2nd Hyundai Sonata! Lucian was relaxed, honest, fun & knowledgeable. ((He even let me blast XM Techno Radio, have the windows down and cut a few donuts- just as I would drive my Mini Cooper S.)) ANDY my Finance guy and CHRIS the Product Specialist were also very informative, helpful & friendly. Hyundai's Offer an unbeatable 100k warranty & regular gas for my Elantra GT loaded with the Tech Package. (Was considering a Mazda 3 Hatchback; however Hyundai's interiors are far nicer- after all Hyundai in Korean means Modern.) Can't beat my deal with the price, the warranty, and the regular gas; especially, with all the driving I do in REAL ESTATE!!!For 15$ grand more I could have gotten a lexus CT200h; however my hyundai elantra gt hatchback looks pretty much exactly the same! ! !WOW!!!! Thanks

Pirate2010

Mar 27, 2015

I always receive great service when I take my Hyundai in for service. This is my second Hyundai I have owned, both purchased from Jim Ellis Hyundai. I'm a repeat customer, 'nuff said.

Fancee29

Mar 26, 2015

I found our first hand today that it does not matter what service advisor you have -- you always get Awesome customer service. My normal guy was not in and I used Charlie and she was 100% on the money -- explained everything and made sure I was well informed!

David

Mar 25, 2015

Both the purchasing of our 2015 Sonata as well as the servicing of our 2013 Sonata was easy and pleasurable. The staff is eager to please and committed to excellence.

Steve L. Harris

Mar 24, 2015

Very professional staff and quality facility at Jim Ellis especially my sales rep. Karl Jiram. Customer service and care are very important too them. It's so obvious. The way a company treat it's employees and customer starts at the top and trickle downs. It's obvious that management and the owner at this company cares about it's staff and customers. This is my second purchase from Jim Ellis Hyundai. There is a dealer about 5 miles from where I live but I drove the extra 20 miles to go to Jim Ellis because of their professionalism and to make another purchase with my man Karl J. :o)

LoveMyGenesis

Mar 24, 2015

Huge selection of vehicles, quality facility, an outstanding and professional staff. Jim Ellis is the Chick-fil-la of the auto industry. Love the experience. Karl Jiram was my sells rep. Very knowledgeable and professional young man. I will be seeking him out in about tow years when the 2017 Genesis comes out. Loving my new 2015 Genesis. Great product from Hyundai.Thank again guys.Sincerely,Steve L. HarrisAcworth, GA 30101

JK

Mar 21, 2015

This was my third Jim Ellis Hyundai. My experience, as always, was excellent. I came back to Jim Ellis for two reasons, my previous experience with the sales staff was great and the service department has also been a pleasure to deal with.

lywilliams

Mar 5, 2015

I began my service experience with Jim Ellis Hyundai over two years ago with my 1998 Hyundai Elantra. The first time I came the entire service team showed a heartfelt welcome. I knew it was time to purchase another vehicle, but I didn't want another monthly bill right now. Mike and Bruce knew it was time for me to purchase a new car. However, they never influenced or coerce me to buy a new car. They wanted me to make-up my own mind. Finally, in late October, 2014 Bruce took me in the repair area and educated me about the condition of my car. After hearing his expert advice, I knew I had no other choice, but to buy a new car. Bruce introduced me to "D" Hickson. He helped me pick out a 2013 pre-owned vehicle with very low mileage with full warranty. Mark worked out a monthly payment plan that would fit my monthly budget. As a single female they all made me feel this is the type of service you can trust. I am pleased with my car. I had my first oil change March 03. Of course, as always, I received a warm-friendly greeting from Charlie. Even though I did not make an appointment, Bruce.after finishing up with another client, came to my rescue to make sure I got quality service that they always give.

2005 Lexus Owner

Mar 4, 2015

Karl J. truly has exceeded my expectations and completely changed my mind in regards to 'Car Sales' and the car buying process. I thank you and I so appreciate you for the personal attention and patience you gave me; while making me feel comfortable through out the entire process. You allowed me time to think about my car purchase without feeling pressured or rushed. Brian of Jim Ellis was amazing as well. I will definitely refer all of my business associates to you because I know they will receive the same awesome treatment from you and Jim Ellis. Thank you Karl! I truly cannot be happier.

MsMona

Mar 4, 2015

Karl J. truly has exceeded my expectations and completely changed my mind in regards to 'Car Sales' and the car buying process. I thank you and I so appreciate you for the personal attention and patience you gave me; while making me feel comfortable through out the entire process. You allowed me time to think about my car purchase without feeling pressured or rushed. Brian of Jim Ellis was amazing as well. I will definitely refer all of my business associates to you because I know they will receive the same awesome treatment from you and Jim Ellis. Thank you Karl! I truly cannot be happier.

CharlieO

Mar 1, 2015

This is my fourth Hyundai from Jim Ellis. Most recently, I have worked with Charlie Pate and Callie Twilley as my service advisor. It is easy to be an excellent service team from time to time, but it is the consistent excellence from each and every service advisor at Jim Ellis that keeps me coming back.

gomango

Feb 28, 2015

Sharieff and Charlie are two of the most wonderful employees on your staff. They are both extremely professional, courteous, and went beyond anything I ever expected. We need more good people in this world like Sharieff and Charlie. Please take good care of them!

Heather

Feb 27, 2015

I have been to this dealership a couple times to get my car serviced and have had impeccable customer service each time! Charlie Pate, specifically, is the best ever! She is very personable and knows her stuff! She makes sure she follows up on the work done to my vehicle and ensures my happiness. I wouldn't take my car anywhere else.Heather

nhertel

Feb 25, 2015

I would recommend Karl Jiram and his team to anyone interested in purchasing a car. They were quite helpful in finding me a car that I wanted and went to great lengths in working within my schedule.

amorgan6

Feb 2, 2015

I worked with a sales associate by the name of Edwin Young. I would recommend everyone come here. This was by far the most customer friendly service, I have received in a very long time. Great job!

BRITT

Feb 2, 2015

My experience was BEYOND great!!! Not only was the representative helpful & prompt, he found EXACTLY what I was looking for. I will be doing more business at this location in the near future, & highly recommend it. -BS

darrell McCaulley

Feb 2, 2015

It was a great and wonderful experience working with Edwin Young. I didn't feel pressured nor did I feel over looked. He gave me time to think and was there when I needed him. I can truly say he made a difference.

Fallon567

Feb 2, 2015

I have not purchased many cars before coming to the dealership, and I had never purchased a new car. I had lots of questions. They were so helpful and made the process easy. I felt like I got a great deal.

jjisfighting

Feb 2, 2015

I was floored by the amount of great customer service skills Edwin Young showed. While I was there I felt comfortable knowing that Mr. Young would find me the best car for me for the right price. Great experience!! I recommend EDWIN YOUNG NOW!! What are you waiting on??

kenharr

Feb 2, 2015

I had the pleasure of coming in and interacting with a salesperson. I typically dislike salespeople as they sometimes bully you into things you don't want. That was NOT the case with this salesperson. He was very attentive and seemed genuinely interested in meeting my needs as a customer. I would recommend Jim Ellis Hyundai and Edwin Young to any of my friends and family. The dealership was great, and this salesperson was as well!

Oquendo2

Feb 2, 2015

Jim Ellis Hyundai is awesome place they really care about their customers. Edwin Young gave outstanding customer service and very knowledgeable. I will make sure I recommend Jim Ellis Hyundai and to buy a car from Edwin Young.

Nancy

Jan 30, 2015

We have purchased many different brands of cars but this was the most positive and the least stressful buying experience we have ever had. Lucien Brener was friendly and relaxed. He was very knowledgeable and helpful. We got a great price on the new car we wanted and an excellent trade in on our vehicle.

Joel Wittenmyer

Jan 22, 2015

Charlene Pate at Jim Ellis Hyundai, was great. She helped me get everything that my car needed and went above and beyond to show and explain things. She even almost sold a new Sonata when she let me use one as a loaner car. (Problem is that i like my 2012 Sonata SE better than the 2015 limited I drove). I'm thinking that if she put me in the 2014 Genesis Coupe r-spec I might be driving a new car today.... :)

Chelsea

Jan 20, 2015

This was my first time buying a new car and they made the process so easy and stress-free! I never felt pressured to buy and the salesman was so informative. I highly recommend a visit if you are looking to buy a new car!

asistahs

Jan 10, 2015

I have purchased many cars over the years and had been to two other dealers before going to Jim Ellis. Upon walking through the door, there was a warmth and friendliness like no other. My salesman Lucian Brener is fastastic. I would certainly recommend him and the dealer to family and friends. He made me feel at ease throughout the process and gave me the best price of all other dealers. As I told Lucian, I will be back and will certainly purchase another car from him.

chele

Jan 7, 2015

First time buying a new vehicle they made the process so comfortable. There were no hard sale tactics no badgering. In fact they gave me a loaner to take home overnight to make sure it was the car for me.Bought the Sonata the next morning.Would definitely buy here again and again.

Sandy

Jan 7, 2015

I had my brakes done here recently. The price was very reasonable compared to other dealerships and the service didn't take a long time at all. Great service and great people. Will definitely be back when I need more work!

Stevenblack

Dec 29, 2014

I saw a 2014 Hyundai Equus in auto trader for $44K with a 173 miles on it. I went down to the dealership and asked about this car. I was introduced to Lucian Brener who handled the sale. After driving the car, I decided to purchase it. When everything was done Lucian sold me the car for less than the asking price without any negotiating what so ever. He was very fair with my trade in value and was doing everything he could do to make sure I was happy. I got to say, this was the best buying experience I have ever had purchasing a car. I would do it again, and I am thrilled with the car I purchased and the price I paid. The customer service here was second to none and I do not make this recommendation lightly.

smcc777atgmail.com

Dec 20, 2014

Lucian Brener car salesman of the year! He made my daughter's first car buying experience/ Christmas unforgettable! Not only was the automobile delivered as promised, the personal attention through art work and dealership involvement was "above and beyond " they also made the paperwork painless.Thank you Lucian and Jim Ellis Hyundai

sosborn731

Dec 17, 2014

Jim Ellis service personnel are always very helpful when I go for service. They make every attempt to get my service done as quick as possible on my 2012 Hyundai Santa Fe because my drive is about two hours in one direction from Hiawassee. I have never had a bad experience with this dealership!!!!

sroberts1971

Dec 16, 2014

I just wanted to say that Lucian Brener made my purchase of a 2012 Hyundai Genesis at Jim Ellis Hyundai an enjoyable and smooth experience. From staying late on a Saturday night (after the dealership had officially closed) to work on an agreeable final sales price to keeping me updated on last minute details to finalize the purchase, Lucian was and is the consumate professional. In comparison to other sales persons I have dealt with during my search for a Hyundai Genesis this year, I just wished I had come to Jim Ellis from the very beginning. I will highly recommend Lucian Brener and the Jim Ellis Hyundai dealership to my family, friends and colleagues.

Beth McCaskill

Dec 15, 2014

We bought our daughter an Accent - from Lucian, who was so helpful! Great purchase, and great salesman! Thank you Lucian for a great experience, our daughter is delighted!

Debra

Dec 8, 2014

Excellent sales person _ Lucien Brener - who understood my needs and budget and made it happen! Excellent finance guy - Eric - who was professional in getting me a great loan.

SandyJP

Nov 23, 2014

I love my 2013 Hyundai Santa Fe that I bought at Jim Ellis and the service area is great. .Beautiful.. even gives you coffee and doughnut's while you wait! BUT... the wait is always longer than they tell you.. I will say Charlie Pate (female) is awesome and went above and beyond the call of duty for me.. She kept me informed on the progress of my car and wait time. When it was going to take longer than the service guys were excepting she offered me a rental car and I was on my way... its great that Jim Ellis has female service employee\\\'s in that area of the business..

ebbyvayn

Nov 23, 2014

I have been to many dealerships but Jim Ellis Hyundai sets the standard. I recommend them for service and sales. They are patient with no pressure.

Jim Long

Nov 15, 2014

I just wanted to take a moment and thank Karl Jiram of Jim Ellis Hyundai. He handled my internet purchase textbook like. I contacted 5 other dealers and Karl went above and beyond my expectations of a used car purchase. After answering all my questions in a timely manner the delivery went faster than I could have imagined. I had my financing all worked out before I got there and they got me a better interest rate by .75% and had me in and out in less than an hour. After taking delivery I had an issue with a tire pressure sensor the next day. I was upset at first but Karl took care of everything and had me out of service in about 45 min. I have never been as impressed with a individual salesperson or dealership as I have with Karl and Jim Ellis Hyundai. I highly recommend them to anyone looking for a used car!!! Thank you Karl you made the difference in my buying experience. Jim Long

jimlong

Nov 14, 2014

I just wanted to take a moment and thank Karl Jiram of Jim Ellis Hyundai. He handled my internet purchase textbook like. I contacted 5 other dealers and Karl went above and beyond my expectations of a used car purchase. After answering all my questions in a timely manner the delivery went faster than I could have imagined. I had my financing all worked out before I got there and they got me a better interest rate by .75% and had me in and out in less than an hour. After taking delivery I had an issue with a tire pressure sensor the next day. I was upset at first but Karl took care of everything and had me out of service in about 45 min. I have never been as impressed with a individual salesperson or dealership as I have with Karl and Jim Ellis Hyundai. I highly recommend them to anyone looking for a used car!!! Thank you Karl you made the difference in my buying experience.Jim Long

Molock Family

Oct 22, 2014

From our initial contact with Jim Ellis Hyundai (Peachtree Industrial) via the Costco Auto Program, Karl Jirman and Ayonna Webb were truly professional. Karl was our Sales Consultant and went out of his way to make sure we were comfortable with the process, selected cars, and test drive. He made us feel comfortable, seemed quite transparent, was engaging and personable. He even remembered that the 2014 Elantra was a surprise for our daughter and followed up after our purchase asking specifically about her reaction. He even remembered to put the \'big red bow\' on the front of the car after having it detailed for us...nice to not have to ask several times for something that meant a lot to us! He was awesome and we will certainly seek him out for our next purchase in a couple of years.

Papapmam

Oct 10, 2014

After a fairly pleasant experience a month ago assisting a lady friend pick out a new Hyundai using the Costco Car Buying discount program, I researched several Atlanta area Hyundai dealerships and came back to Kevin Frye to consider purchase of a 2015 Genesis. What a dismal shock to experience a completely different atmosphere and personality. There was a lot of the typical salesman b s talk. Then when we finally got to specifics with the purchase, he and management were not flexible at all with pricing and the offer they made on my trade was $4000 less than Kelly or Carmax. There was the typical back and forth walk between salesman and mysterious approvals person behind closed doors. That is ludicrous. I never met any other staff and no from mgmt ever came out to work a better deal or to do a follow up call after i left so disappointed! Bottom line. I went to Rick Case and experienced the total opposite approach! Hands down the best deal on a new 2015 Genesis! Friendly,down to earth staff who are up front with best deal options. No haggling or deceitful tactics such as was case with Jim Ellis. Mark Thompson and Matt Rowan went above and beyond to insure my happiness with a new Genesis in color and style I desired (transporting from Savannah!) So personable for management team to be sitting right in middle of showroom--in touch with the customers; not hidden behind some mysterious wall or other room making their back and forth offers as you typically exoerience in other dealerships. Mark even offered to personally wash my car next time I came by! I definitely will be referring friends and family to Rick Case from now on!

vcoviedo

Oct 9, 2014

From the start to the finish of our car buying experience was by far the absolute best! These guy's have made me a loyal lifetime buyer. They go the extra mile in making sure you're satisfied. They promise the moon but deliver the sun. Outstanding customer service.

Terrie Moulds

Oct 8, 2014

Wow! What can I say about my experience at Jim Ellis Hyundai. It was the most pleasurable experience. I have been in the market for a car, however, due to past experiences was very reluctant. However, Karl Jiram was simply amazing. He was open, honest and knowledgeable. From the test drive to leaving with my 2009 Genesis, the process took a little over an hour! I am now a customer for life and would recommend any and everyone to Karl and Jim Ellis. P.S Karl, Yes, I am real cute in my new car....LOL Thank you so, so much...! Terrie Moulds a happy Genesis Customer.

Tricia

Oct 4, 2014

I purchased my 2012 Hyundai Sonata from Jim Ellis Hyundai and have it serviced there too. I live in Winder, GA but the trip is well worth the drive. My service adviser, Callie Twilley, is very knowledgeable, informative, helpful and friendly. I will choose Callie for each service need. Callie informed me of an unexpected issue with my car during a routine service and had price for correcting it. I will continue to bring my Sonata to Jim Ellis Hyundai for preventive and necessary service. Thank you Callie for a great job with prompt friendly service to me.

Tricia

Oct 3, 2014

I purchased a 2012 Sonata from Jim Ellis and have been very happy. The sales staff were helpful and made the purchasing process less stressful. They were available when I had questions but were not pushy. I have my Sonata serviced at the dealership and have had good experiences each time. My service adviser, Callie Twilley, is very knowledgeable, informative, helpful and friendly. She makes sure all work and cost is understood before it begins. If unexpected problems are discovered she lets me know before work is done for that issue. I will request her every time I have service preformed on my car. The waiting area is comfortable and refreshments are available. I am very pleased with the staff and facilities at Jim Ellis Hyundai.

Bob C

Oct 2, 2014

Great experience buying a used vehicle from Karl Jiram. He went above and beyond the call of duty to service and get the vehicle in my hands with my tight travel schedule.

HappyLady

Oct 1, 2014

I took my NEW (to me) 2013 Hyundai Sonata in to Jim Ellis Hyundai on Peachtree Blvd in Chamblee for a recall. I said I would wait for it, and before I could even get to the good parts in a "People" magazine, my car was ready. And, they washed and vacuumed it. There were snacks, drinks, etc.; everything a person could want, available in the waiting room. Every one of the service people were wonderful. It was a very pleasant experience. I live in East Cobb, Marietta, GA., but love this Jim Ellis.

Larry in Roswell

Oct 1, 2014

I shopped around a lot for this vehicle. I purchased a new Santa Fe Sport at Jim Ellis Hyundai and I would highly recommend them to anyone. They have a huge selection and everyone (D.J. & Mark) were very friendly and competent. The vehicle and features were fully explained and the paperwork was a breeze. To top it off I know I got a good and fair deal - that's a big relief when making a purchase this large. Thanks D.J. and Jim Ellis !

GregP22

Sep 30, 2014

For my wife and me, Jim Ellis completely wasted our time and gave us an absolutely terrible experience. We spent several days discussing multiple vehicles and negotiating price. We want to know exactly what the transaction will costs us, therefore, we were negotiating the "final price," i.e., the total consideration after taxes and dealer fees. After a few days and multiple discussions, it seemed like we were in agreement on the final price and we were excited about purchasing the vehicle (even after they made us wait almost three hours before finally getting to us). When they presented us with the transaction summary, we saw where Jim Ellis was trying to screw us. Instead of the "final price," Jim Ellis presented us with a summary that assumed our $3,000 down payment was already in their hands! They tired to put the $3,000 on top of the final price which we had negotiated, as if a down payment is extra income to them rather than part of how we would finance the vehicle. WE WERE LIVID! We let them have it and walked out of Jim Ellis Hyandai. We will not be dealing with these cheats again.

Tommy Bond

Sep 9, 2014

I recently bought a 2013 Sonata from Jim Ellis Hyundai. Most of my dealings were with Karl Jiram. I found Karl to be extremely professional and helpful during the entire sales process. He was very attentive to my needs, answered all of my questions, and exerted absolutely no "high pressure" sales techniques. When I picked up my car, Kevin Frye assisted me as Karl was scheduled to be off that day(although he did come in to make sure everything went well). Kevin was also very professional and attentive. Jim Ellis was recommended to me by my friend and business partner Hank Datelle. If I am not mistaken, Hank has bought 6 or 7 cars from Jim Ellis so he is a big fan of the dealership. I totally agree with Hank. It has been a while since I purchased a new vehicle but I cannot ever remember a car buying experience being more pleasant than this one. I have only had my Sonata for several weeks but so far it has exceeded my expectations -- and my expectatios were quite high. Tommy Bond.

kentandrelda

Sep 9, 2014

My car buying experience was the fantastic. The salesman and the manager were very knowledgable and friendly. I came away with just what I wanted.

OT Morris

Sep 8, 2014

I worked with Karl Jiram at Jim Ellis Hyundai and he was great to work with. He made the buying process very easy and worked on my side to get me the best deal possible. Would strongly recommend Karl as someone you should talk to. Thanks Karl for an easy transaction!!!!!!!!!!!!!!!!!!!!!!

keagan827

Sep 8, 2014

The preowned department did a great job of getting my new car ready to go. It was a smooth purchase, and I know I got a great deal. They helped me set up my Bluelink and XM Satellite radio as well.

rkfarris

Aug 25, 2014

I'd had a terrible evening. My 2012 Hyundai Elantra got a flat tire and someone threw up in my vehicle. Without an appointment, I showed up to Atlantwa Jim Ellis Hyundai (on Peachtree Industrial Blvd.) at 1p (tow truck was over 4 hours late) on a Saturday. The team got my 30k service done, along with 4 new tires by 4p, and I was back on the road!

Mike Elliott

Aug 18, 2014

I purchased a 2015 Genesis 5.0 from Jim Ellis Hyundai and had a wonderful purchase experience. I live in Cumming and had to drive by several other Hyundai dealerships to trade with Jim Ellis. Kevin Frye was my salesperson and was the most professional sales person I have either dealt with when purchasing a car. I would recommend him to anyone interested in buying a car.

revely

Aug 12, 2014

The Cust Service rep was effecient, helpful and understood my questions & concerns. She was very pleasant and I intend to seek her out the next time I come in for service. Jim Ellis Hyundai, Atlanta, Sonata Hybrid, Appointment: 8:00am on 9 Aug 14

Kevin

Aug 6, 2014

We worked with Karl Jiram to purchase two Hyundais from Jim Ellis. The experience was as painless as possible and we are happy with our cars.

Jim

Aug 3, 2014

If you visit Jim Ellis looking for a Hyundai, ask for Karl. If you want a guy that shoots from the hip, will get you the Hyundai you want, not what they happen to have on the lot, will follow up with any questions you have, and some you don't, Karl Jiram is your man.

GWRider

Jul 31, 2014

We purchased a 2014 Hyundai Sante Fe Sport 2.0T from Jim Ellis Hyundai in Atlanta, GA. This was by and far, the very best experience I have had in my 43 years of purchasing cars. All of the people we dealt with were top-notch. Avery was exceptional. When we are in the market for another vehicle that is sold by the Jim Ellis Automotive Group, we would shop there first.

RubyRed

Jul 29, 2014

I brought my 2010 Hyundai Elantra to Jim Elliis Hyundai in Norcross to have a remote programmed for it. I must say...it was the BEST experience I ever had at a car dealership service dept. Peter Damianeas took care of me immediately upon my arrival and my car was completed when promised. They also washed and vacuumed my car which wasn't expected. I got door to door service! When I walked to my car I noticed my temporary tag had gotten wet and ripped so Peter immediately took action and took the tag off and taped it onto one of Jim Ellis temporary plastic tags and replaced it on my car! This guy is great in showing the customer that they are #1 and Jim Ellis aims to please! Thanks so much Peter!!! NOTE: Why am I so surprised? My car wasn't even purchased at Jim Ellis yet he treated me as if it was. I will not hesitate to come to them again.

Susan Rehm

Jul 29, 2014

Jim Ellis Hyundai, Atlanta, GA, 2014 Elantra SE. Avery Johnson is the best. He made the car buying process a great experience. He is personable, reliable and most of all trustworthy. He didn\\\'t give us a dog and pony show, but was very upfront and we trusted him. He should be promoted.

Pam B Emergency

Jul 27, 2014

Excellent customer service...as always!!! 2012 Hyudai Elantra Limited...60,000 mi maintenance New Service Manager JD is beyond excellent!!! My experience with him as of this morning was superb!! Wonderful, wonderful experience every single time! From buying the exact car that I wanted, in the color I wanted from Ky...I have received excellent customer service every single time!! I live in Roswell close to another Hyundai dealership.....test drove there...and they were rude and condescending to me as a woman!!

misnomerga

Jul 25, 2014

After some initial miscommunications the management and service area at the dealership showed a tremendous willingness to work with me on resolving the problem. That was sincerely appreciated by me. I am happy to say that the end result of the cooperative effort was a resolution to my car issues. This is my second Hyundai and I will definitely give this dealership the first opportunity for my business in the future when I am in need of another vehicle.

Astha Shah

Jul 24, 2014

My experience at Jim Ellis hyundai location was just amazing. Its been 3 months after the purchase of my car from this dealer and I am still 100% satisfied. Specially our Sales Associate - El Rico Williams was great (rarely I get to find such good sales person) and understood our requirements, managed to get us the car that I always wanted and biggest thing he managed to give us that cat would fit in our budget. It was just the first week that we had started to look for new car and we thought to browse around at different dealership with no intention of buying the same day.. We just wanted to look n compare n take our time. Then we entered at Jim Ellis deslership and El Rico ( "OUR CARGUY") who is so hardworking, very effecient in what he does and courteous to customers. Though it was Friday night, after business hours he managed to sit extra hours patiently and let us browse, test and try as many cars we wanted to check out and finally we liked one car - hyundai Elantra which I have always liked it but never in our budget but here El Rico's strong intentions to give us a car that we like, in our price and making it a deal, made it successful. Lastly I would also appreciate his manager who was so friendly, helped us get a decent Auto loan. I am still very satisfied with Post-Sale care. I hardly ever write reviews but the level satisfaction I received from here that inspired to spread the word and I am sure you will experience similar amount of satisfaction. I hope my review helped

criversny

Jul 23, 2014

Had my Azera in for service. Just got the feeling these folks were so squirrelly. Told me my tranny was out and that I needed a new one. Like a dummy I did not take it to get a second opinion. $4k lighter I pick up the car. Go about a mile up the road and have to turn around . The car is running so rough I thought it would tear itself apart. Turns out they did not sync the new transmission. You would think that when a customer drops $4k+ they would make sure that they got things right.

Hensley Roberts

Jul 17, 2014

On a Monday I found a car online and a sales representative emailed me. I told him I could come in on Wednesday morning to talk about the car. He asked for my driver's license and other stuff so that he could begin the paperwork. When I got there at 10:30 the first thing he did was ask me what kinds of things I was looking for in a car. Then he left to get the keys for a test drive, and came back to tell me (can you guess?) the car had been sold that morning. I was VERY upset to say the least. I felt they should have held the car for me, OR told me another person was interested in the car and it might already be taken. Instead they wasted my time letting me come in to talk about a car that was sold, with the mistaken belief they could talk me into a car I didn't want. Will NEVER go back. At least with Carmax, they mark the car "unavailable" when a customer is in discussion about the car.

imhensley

Jul 17, 2014

On a Monday I found a car online and a sales representative emailed me. I told him I could come in on Wednesday morning to talk about the car. He asked for my driver's license and other stuff so that he could begin the paperwork. When I got there at 10:30 the first thing he did was ask me what kinds of things I was looking for in a car. Then he left to get the keys for a test drive, and came back to tell me (can you guess?) the car had been sold that morning. I was VERY upset to say the least. I felt they should have held the car for me, OR told me another person was interested in the car and it might already be taken. Instead they wasted my time letting me come in to talk about a car that was sold, with the mistaken belief they could talk me into a car I didn't want. Will NEVER go back. At least with Carmax, they mark the car "unavailable" when a customer is in discussion about the car.

Lisa

Jun 27, 2014

I purchased a 2013 Hyundai Genesis. Kevin, the internet salesman was great. By the time I came in for my test drive, the out the door purchase price had already been agreed upon. My time spent at the dealership was very pleasant and everyone was very nice and accommodating. The whole buying experience I had with Jim Ellis was exceptional

TuckerJim

Jun 26, 2014

I had a minor problem with my Azera which needed to be fixed before I could drive. I came to Jim Ellis with no appointment, Mike diagnosed the problem immediately and knew the replacement part was in stock. He had me in and out in about a hour. Professional, pleasant, and quick. I couldn't have asked for more.

Tom V

Jun 25, 2014

Car buying can be an intimidating experience, especially if you haven't done it in 13 years! I decided to finally replace my 2001 Honda and did lots of on-line research first. I narrowed down my final car choices to either a Honda Civic or a Hyndai Elantra. My first visit was to Jim Ellis Hyundai and I had no reason to go anywhere else. Their professionalism and competence were extraordinary. My salesman, Mark Stover, made me feel instantly comfortable and appreciated. The had exactly what I was looking for and the deal went fast and smooth. I have absolutely no regrets and can recommend this dealership 100%

Nashandra Hayes

Jun 19, 2014

I will recommend everyone to Jim Ellis Hyundai on Peachtree Industrial because we received the best service. El Rico Williams was very helpful and pleasant. He made looking for a car enjoyable.

Denise T.

Jun 18, 2014

I was seeking a 2014 Sante Fe Sport with very specific preferences, but ended up purchasing a 2013 to stay within budget. I'm very happy with my purchase, as it has all of the specifications that matter. Everyone that I encountered were very nice, helpful and professional, which made for a very good buying experience.

Willa

Jun 13, 2014

I had a wonderful experience with Mike. I was not sure that my tires needed to be moved and he checked for me. I was confident that I would receive the service that I requested. Since it was prom night, I had to leave the vehicle and was called when it was ready. Mike gave me examplary customer service. I will request him again!

Lyn

Jun 11, 2014

This was our 3rd experience for purchasing a car from Jim Ellis . Our first car was a Hyundai Santa Fe 2002. We had the Santa Fe for 14 years with very few unfixable problems. You just can't beat the warranty if you have to drive a lot of miles. That was the main reason we came back to get another Hyundai, this time a Sonata. We knew what we wanted ahead of time as far as options, color and payments. El Rico Williams help to deliver everything that we needed almost exactly what we wanted and more than we expected. I was real skeptical that our credit wasnt good enough because of recent doctor bill issues, but they really did come through and we worked out reasonable payments. I would recommend everyone to check out Jim Ellis and defiantly talk to El Rico Williams. Lyn

fairnsquare

May 28, 2014

Brought my 2008 Santa Fe in for regular oil change on Saturday 5/24/14. Mike Ennis is always smiling and helpful. No problems - great service (as usual). Car was washed (as usual) and looked great when I returned for pick up. Cashier (can't remember name) always helpful and smiling also. ( She is an asset to Mike and helps him when he is slammed.... ) Love you guys - keep up the great work !!!

CJ77

May 6, 2014

Top-shelf hospitality and trustworthy service. We look forward to being Jim Ellis customers for years to come.

MKM Plant Manager

Apr 10, 2014

I found a vehicle on line for what I considered a good price. My son really liked the car and I didn't even haggle on the price. BUT, after more than a week of planning and making arrangements and arranging financing / insurance we drove 3.5 hours to pick up the vehicle. When we arrived there was a dent in the Drivers front fender AND a long scuff on the front bumper. We signed the paperwork but my son was understandably upset at not being able to pick up the vehicle. I felt that Ellis could have arranged for the dent to be fixed at the local Hyundai dealer near our home but they refused. The vehicle was delivered to us 4 days later and the dent was fixed satisfactorily however, the scuff on the front bumper was not touched. We took delivery but only because of my son's impatience. If this were my personal vehicle they would have had it returned and likely lost the sale. I did think the sales guy and the F&I guy did a very good job but service after the purchase is what I look for.

RW_GA

Mar 6, 2014

Just signed the papers on a used 2012 Hyundai Genesis after a lengthy search. These guys are a class act without much of the run around customary from dealers. I actually made an offer on one day which was refused so I walked out the door. The salesman though apparently kept working after I had left and contacted me the next day to let me know that my offer would accepted if I was still interested. That was definitely a first for me which was handled with a lot of class; keep in mind that I've bought 20 or so cars in my life so I've seen the good, the bad and ugly care dealers and salesman. I'm happy to report that the deal we negotiated over the phone was the exact one I just signed. They are true to their word. They detailed the car very nicely and I am quite ecstatic with the car and the deal and with the level of respect and consideration they extended to me. I'd definitely consider these guys again for a car purchase!

juniperjackal

Dec 3, 2013

My boyfriend and I visited Jim Ellis Hyundai a few months ago to browse their used car section. We did not plan to buy, but the sales man found us a Veloster that was fully loaded with the tech package. Needless to say, we were very impressed with the car and bought it right away. Since then, we have had a flat tire and a bad alternator on the car. This is not at all Jim Ellis fault, but you would think that sales people / service employees would be sympathetic about our situation. The alternator on the car actually went bad this morning, 12/3/2013. My boyfriend called Jim Ellis, the man who answered the phone was very friendly. He said to bring it right in and we would be given a loaner, just ask for Peter. Well, my boyfriend drove from North Alpharetta to their Atlanta location and was greeted very poorly, in fact rudely. He asked for Peter who told him he had no idea what he was talking about and could not help him. They were very short with him and would not give him any options. The Hyundai would not start again, so he had to have the car jumped and had to drive all the way back to North Alpharetta, to Rick Case Hyundai, which is 1 mile from our condo. We wanted to bring the car to Jim Ellis for the service due to buying the car there in the first place and thinking that Jim Ellis had exceptional customer service. NOPE. We will not be going back to Jim Ellis. I was even considering purchasing a 2nd Veloster from them, which will not be happening. I will be sticking with my Fiat, which I purchased from the car dealership next door from Jim Ellis, they actually have an exceptional service center.

KennethNorris

Nov 26, 2013

Tim Kettler was great. He really knew every detail of the Hyundai Genesis that I test drove and later brought. Most of all, everything that he said about the car I found to be true.

mescarra

Nov 14, 2013

We were very pleased with our purchase at this dealer ship. Tim Kettler was great he made this purchase a smooth transition and we did notfeel pressured. Also, the finance manger was terrific he showed us possible waranty extentions and we refused. This was the end of it no pushing the issues. Great Dealership!!!!!

LSsanders

Nov 2, 2013

We had an incredible experience with Tim. He was professional, courteous and very pleasant to work with on buying our new car. We would recommend Tim to family and friends.

gpaul5206

Oct 20, 2013

This had to be the most impressive buying experience I've ever had. I shopped hard for my used Genesis and went to 3 dealers total to find my best deal. The first dealer I went to was in Duluth and showed a good price for the color I wanted and said they'd give me the best deal for my trade - but when I got there they played games with me, gave me an insulting value for my trade, and the pricing we agreed to had changed when I got into the finance office. Needless to say I got up and walked out of the Duluth dealer. The second car dealer I went to was closer to home and had my other color preference. When I went into this second dealership I was ignored, I walked by several people and nobody offered to help me, and I even walked around several cars in their showroom and nobody spoke to me. When I finally got a salesman to help me look at the car I wanted he seemed like he felt bothered to test drive it with me and then told me they didn't want to value my car unless I was ready to buy right then. Tired and frustrated I left this second dealer as they didn't deserve my business. I'm 52 and have been buying cars for over 30 years. I don't put up with BS. I searched some more and found the Genesis in both colors I was looking for at Jim Ellis Hyundai. I was contacted by Tim Kettler and he was very friendly and helpful on the phone and I set up an appointment to meet with him. I told him that I was looking at 2 other cars elsewhere but did not tell him of my experiences. I scheduled a test drive and said I was on my lunch break with little time to spare as I was getting tired of dealerships in general. I showed up and Tim had my car up front waiting on me to look at which surprised me as I've never ever had that happen before. After a warm respectful welcome Tim introduced me to another employee (sorry forgot her name) and explained she would get all the information on my trade while I took a test drive to help expedite my time. The test drive was great, there was no pressure and Tim answered all my questions. When we got back Tim was quick to present numbers to me and worked out a acceptable amount for my trade and offered to expedite the transaction and have me out in my new car in under an hour. I wasn't able to stay that day as I had to resolve something with my bank and on my trade in payoff. I called Tim the next day (Saturday) and told him I wanted to finalize the deal but my wife and kids didn't want to spend all day in a car dealership. Tim told me not to worry he'd take care of everything. I got there an hour later and the car was up front and already detailed! Tim not only greeted me at the door, but he also took the time to say hello and shake hands with my wife, my son, and my daughter! The wife and I were shocked! She's never had anybody acknowledge her all the times shes gone with me to buy anything let alone a car, usually all communication is only directed to me. We sat down and I signed some paperwork which the figures were exactly as agreed upon. Tim took me to the finance guy and he was great too. No pressure at all and the numbers were exactly the same - nothing changed and nothing was hidden - everything was professional and kept exactly as agreed and I got a great deal on a warranty. Tim Kettler made me and my family feel like we were a part of the Jim Ellis family. If you're in the market for a car you really need to see Tim Kettler at Jim Ellis Hyundai as he is hands down the finest professional I have ever dealt with in my life.

tulishney

Oct 16, 2013

I found the sales person at Jim Ellis, Tim Kettler, to be very responsive to my questions and needs. Timeliness of call backs and availability when I arrived at the dealership was perfect. Tim made the car buying experience easy, and I am happy with my purchase.

haro1972

Oct 15, 2013

Ease of purchase was great, I had a very pleasant shopping experience. Tim Kettler provided courteous, friendly service, knew his product well. Would definitely reccomend dealership to friends and family.

Hart259

Oct 15, 2013

This was the smoothest new car purchase I have ever exeprienced. I was actually helping my daughter purchase her first time new car and I must say Kevin Frye was fantastic. Since I was not present he walked her through the process, explained everything in layman's terms and called me and explained everything he was setting up for her to buy her first car. I cannot say how pleased we are with the professinal and personnal service we got from Kevin Frye of Jim Ellis Hyundai. Fred HartFort Mitchell, AL

Lee B.

Sep 13, 2013

Met with Rebecca Henderson this week about a car I had briefly mentioned in passing that I may be interested in buying. As soon as she got one on her lot, she called me and met with me within hours of the call. It was exactly what I was looking for. Super helpful. Lots of energy and didn't make me wait like other dealerships!! Kudos all the way Rebecca!

CarrieNation1846

Aug 24, 2013

The people at Jim Ellis Hyundai are very polite and courteous. However, the non-competitive prices (to be fair, all car dealerships overcharge compare to other service points, and this one is no exception) and the poor quality of the service are major irritants. Essentially, this dealership has caused me more problems that it has solved. As my car is under warranty, I need to have the major repair done at this dealership. The last three times it has been serviced, I needed to bring the car back within 2 days because of unresolved issues. In one instance, I brought my car in because the check engine light was on. After the car had been serviced, I did not even had time to reach the I-285 that the check engine light was back on because of what it turned out to be misfire. Three trips to the dealership and 3 days without a car later, I finally had the problem solved. The latest incident is related to the brake light switch recall. I had my car serviced and the light switch was changed. Later that evening, after picking up the car from the dealership, I realized the brake light actually never turned off. I verify the switch and it turned out that it was defective. I had to make another round trip to the dealership... I understand that things can happen and people make mistake, but changing a brake light switch and actually testing a little before returning the car to a client is not exactly rocket science. As a result, I am greatly dissatisfied with the quality of the service at this dealership, and unless they implement some important reform regarding the control of quality of their service, I do not intend to have business with them as soon the warranty ends, and I will certainly never buy a car at this place again.

agrossu1

Aug 9, 2013

DJ was amazing! He helped me set up the entire purchase over the phone. All the contracts and paperwork overnighted with FedEx. I flew from NJ to pick up my new Matte Grey Veloster Turbo, and half expected something to go awry upon arrival, but everything was ready and set up. I was in and out in less then 30 mins. Couldn't be more pleased with the service, courtesy and follow-thru of the folks working over at Jim Ellis, and especially DJ!

Newtucsonowner

Aug 8, 2013

Very happy with my new Hyundai and the total experience. Started off looking at certified pre-owned vehicles, but switched to new models and spent a lot of time looking at and driving various models. My salesman was very knowledgeable and supportive, not pushy, He has also been available and helpful after the sale.

srr3306

Aug 2, 2013

Good: Salesman (DJ) is a nice guy and worked hard, honored the deal (almost) and found the vehicle at the last minutesBad: Long waits in the store; They would not honor the TrueCar price at first, told a few half-truths around the deal, kept promising inventory they could not produce, contract was not consistent with the quote, forced us to do an unnecessary credit app by surprise, did not prep the vehicle properly upon delivery. All in all a bad experience; this was my second purchase from this store, and likely my last. First one went better.

1sttimein17yrs

Jul 29, 2013

Spence Rogers was an excellent salesman - a pleasure to work with, honest with pricing, and willing to work with us to find a car to meet our needs.

lncaylor

Jun 24, 2013

I recently purchased a CPO 2012 Hyundai Genesis from Jim Ellis. The salesman was very helpful and did not pressure me in any way to buy. He was honest as I feel Jim Ellis Hyundai is. The price was fair and I look forward to getting my vehicle serviced there. Thanks Darrell Coffey for being so helpful.

Genesis and Elantra owner.

Jun 6, 2013

We have purchased 2 cars from Jim Ellis Hyundai and continue to have them serviced from Jim Ellis. We have had a very pleasant experience in dealing with Wes Ellis and his service staff. If you want to feel that you still get attention after you purchase a car, this dealership is for you. I am sure we soon will be purchasing a 3rd car from Jim Ellis Hyundai. Make sure to check this dealership out!!

lmthomp90

Apr 29, 2013

The sales associate, Denise, was extremely knowledgeable and answered all of my questions thoroughly. This was my very first car purchase and she walked me through every single step and I never felt pressured like I was at other dealerships.

1218cindy

Apr 7, 2013

I had a very serious accident, a t-bone side impact in my Tuscon The EMTs said the only reason I was alive was the side airbags and safety features. This time I selected a Sante Fe, a littler larger and even higher safety ratings. Jim Ellis service had always been wonderful and that is why I came back. There is a new Hyundai dealership less than 5 mules from my house.i came inside the perimeter to get the quality service Jim Ellis offers. The service guys call me by name. Jim Ellis' Atlanta Best Option is great for me.i just can't say enough good about my experience at Jim Ellis Hyundai. Thank you! Cindy Murphy

MeredithVanSickle

Mar 2, 2013

Last week I finally admitted to myself that I needed a new car. My 1999 Ford Taurus was no longer a reliable vehicle for me. I began the search for a new car, and decided that what I really wanted was a Hyundai Santa Fe. Through my research, I learned about Tuscons and thought that would be a more financially available option for me. I'm a teacher and a single mom to a 4 year old little girl. I HAD to choose something safe, that came with a good warranty (remember, that reliablity issue is what started this search.) AND a price that I could afford. Hyundai was at the TOP of the list, but I researched other similar crossovers just in case.... I called Jim Ellis on Tuesday morning and made an appointment to meet with Don Wood on Wednesday morning. I expected to car shop at several dealerships, and I investigated other vehicles at other dealerships, but somehow I never got around to making those appointments to meet with their sales people... I think it was a sign. On Wed, I had the great pleasure of meeting Mr. Wood. I explained to him my priorities, and he explained to me his "Right Needs. Right car. Right price." and he assured me that we would find the car together. He looked at some of the options that weren't hyundais that I was exploring in my research. He printed out for me a side by side comparison of the vehicles against Hyundai. I had to admit, that his facts were true to my own findings, so he didn't spin any facts! I loved the fact that he was very knowledgable, and in his explanations, he was never pushy. We both agreed that I would drive a Tuscon. As it turned out during the test drive, the Tuscon was not the car for me. I didn't love it. I was shocked at my own response to the vehicle. I was sure that I was going to love it, but it just felt to light for me and while the steering was a breeze, I have been driving a heavy Taurus with NO power steering, so I needed something a little different. I felt a bit dejected as we approached the dealership and parked the Tuscon back in it's spot. I told him honestly that I didn't love it, and that I really didn't like the color of that particular car (super blue sparkle) even though it was pretty, it wasn't for me. Mr. Wood didn't even bat an eyelash, he assured me that I needn't worry, that we'd just go back and talk it out again, but that there were no 2012 Santa Fes on the lot, so we'd need to discuss something else. As we walked back into the building he stopped, "LOOK! It's a Santa Fe! It hasn't been out here long, it doesn't even have a sticker on it yet!" I perked up, the color wasn't black or white, but it was close! (pacific blue pearl) I was interested in test driving THIS one! Don got the keys, we drove it, and when it was over I was able to say, "I like this one." Now he had discovered MY needs... found me THE RIGHT car... and then it was on to the price. Don couldn't do all the negotiating with me since my budget required some tailoring that was outside of the norm. Don introduced me to Jason Reeves a finance manager. Jason and Don and I negotiated for about 2 hours. We finally got it right. The Right Car AT THE RIGHT PRICE! Because I had my father co-signing with me, we couldn't do the paperwork until Thursday, but Don and Jason let me take the Santa Fe as a loaner car and allowed me to return with my father Thursday afternoon to make it official. In total, the Jim Ellis team spent 9 hours total with me in 2 days. This may sound excessive to some, but I assure you, not one moment did I feel pushed or like I was being used to tricked. When I left the dealership I felt that I made a great choice, that I got a great deal, and that I was treated fairly and respectfully. That's a tall order for a dealership to fill when a single woman comes in to negotiate for herself. I got great warranties, and service on my car. THEY filled the tank TWICE at no cost to me. Once when they gave it to me overnight as a loaner and then topped it off AGAIN before I drove it off the lot as my very own. Their attention to detail is fantastic, and I won't be going anywhere else for the service on my Santa Fe other than Jim Ellis . When my friends, family,students, or co-workers talk about buying a new car, I am recommending them here. When the time comes for me to buy another car, I'll be purchasing it at Jim Ellis Hyundai.

ATL Badger

Jan 17, 2013

We just purchased a new Hyundai Elantra after 2 months of maintenance issues and the unfortunate demise of my previous car, and was over the entire process of looking for a new car almost before it started. Needing to make a decision quickly, and with the intention of comparing Hyundai to another make and model, we stopped in at Jim Ellis to test drive the Elantra. Bill Morrow was up front with us from the beginning about what we could expect with regards to comparison between the cars we were looking at, and what he would and could do for us, both as part of the dealership and personally, in helping us to come to our own decision. He told us about the car, explained the options, took us for a test drive (and a harrowing but effective brake test!), answered all of our questions, and without any pressure to buy, we left with the promise that he wouldnt be following us up or harassing us by phone on our decision, but would be available to answer any questions we had and would follow up with us by email in a couple of days. As it turned out, he never had the chance to initiate that email, but true to his word, was available to answer all of our questions day and night, both on duty and off, and worked hard to get us in the car we wanted for a price we could afford. When it came time to close the deal, we had a short window to complete the paperwork and pick up the car, and Bill worked with us over the phone on his time off to line up the paperwork and the car that needed to be brought over from another dealership, came in to work several hours early on his wedding anniversary, and even picked us up from the MARTA station, doing everything in his power to get us in the car and on our way in a timely manner, always with a smile and literally at a dead run. Bill Morrows service - on duty and off, above and beyond the call of duty, and his integrity were unparalleled throughout the entire process, and are rarely found anywhere in the service industry these days. In fact, the quote on the other car we were considering was considerably less, but couldn't imagine better service or warranty than we received from Bill and Ellis team with the Elantra that we ultimately purchased. I would purchase my next car from Bill and Jim Ellis Hyundai without hesitation.

tonykey123

Jan 13, 2013

Unmatched integrity. I emailed and requested a drive off the lot price from 8 different Georgia Hyundai dealers for a new 2013 Sonata. Darryl Baxter from Jim Ellis was the only one that gave me that price right out of the gate. After as many as 15 back and forth emails and calls from one dealer and almost as many from the rest Jim Ellis remained the lowest, again right out of the gate. Darryl only had to send one email. Jim Ellis didn't have the particular car I was looking for so Darryl found the car I was looking for and had it transferred without requiring a deposit. Again, the only one to even offer. One dealer actually tried to hold the car on their lot hostage saying they were the only one with that particular car. Multiple competing General Managers eventually ended up calling me, a few saying they can't stand losing to Jim Ellis, that alone speaks volumes. I'm sure because it happens all too often. They gave their best price but even then they were $700 off the mark. So I went to close the deal Saturday (1-12-13) expecting them to try for more money during financing. Hau-B had us in and out in 10 minutes and never once tried to push anything extra. Everything was offered but with absolutely no pressure. The drive off the lot price quoted was the exact amount I paid, down to the cent. The interest rate was exactly as quoted. Every T was crossed and every I was dotted, every question answered and very quickly. Darryl apologized for the process taking so long even though I couldn't imagine how it could have went faster or smoother. I couldn't have hoped for a better transaction or experience. I'm sold for life and not just because the car came with a free lifetime warranty but because I was treated with respect and met with uncommon integrity. Darryl Baxter is the real deal, straight up. I will recommend Jim Ellis to all my friends and before you make your decision you owe it to yourself to at least give them an opportunity to earn your business, they definitely earned mine. Oh, in case you're wondering we couldn't be happier with our Sonata.

tonykey123

Jan 12, 2013

Unmatched integrity. I emailed and requested a drive off the lot price from 8 different Georgia Hyundai dealers for a new 2013 Sonata. Darryl Baxter from Jim Ellis was the only one that gave me that price right out of the gate. After as many as 15 back and forth emails and calls from one dealer and almost as many from the rest Jim Ellis remained the lowest, again right out of the gate. Darryl only had to send one email. Jim Ellis didn't have the particular car I was looking for so Darryl found the car I was looking for and had it transferred without requiring a deposit. Again, the only one to even offer. One dealer actually tried to hold the car on their lot hostage saying they were the only one with that particular car. Multiple competing General Managers eventually ended up calling me, a few saying they can't stand losing to Jim Ellis, that alone speaks volumes. I'm sure because it happens all too often. They gave their best price but even then they were $700 off the mark. So I went to close the deal Saturday (1-12-13) expecting them to try for more money during financing. Hau-B had us in and out in 10 minutes and never once tried to push anything extra. Everything was offered but with absolutely no pressure. The drive off the lot price quoted was the exact amount I paid, down to the cent. The interest rate was exactly as quoted. Every T was crossed and every I was dotted, every question answered and very quickly. Darryl apologized for the process taking so long even though I couldn't imagine how it could have went faster or smoother. I couldn't have hoped for a better transaction or experience. I'm sold for life and not just because the car came with a free lifetime warranty but because I was treated with respect and met with uncommon integrity. Darryl Baxter is the real deal, straight up. I will recommend Jim Ellis to all my friends and before you make your decision you owe it to yourself to at least give them an opportunity to earn your business, they definitely earned mine. Oh, in case you're wondering we couldn't be happier with our Sonata.

cijohnson

Oct 22, 2012

"Keith did an excellent job of helping us make a decision about buying a car from Jim Ellis as we have always traded with Hennessey Lexus. This was a difficulty decision for us at a difficult time in our family. We apprecaite all that he did to make the experience a pleasant one!--Clifford Johnson"

js110729

Sep 4, 2012

I was very pleased with the customer service that I received at the Hyundai dealership, in particular from Martel Williams who worked with me. Martel was extremely helpful in answering all my questions, providing information and a comparision between the vehicles I was looking at, and when I decided to test drive the Sonata, he took the time to walk me around the car and explained every feature of the car in detail to me. I was impressed with the amount of knowledge he had about the vehicles, and his upbeat and friendly attitude made me feel welcome at the dealership and was one of the main reasons I decided to purchase a car through the Hyundai dealership. In addition to my car decision, upon finding out I was new to the Atlanta area, Martel was able to provide useful information and local recommendations for restaurants and shopping, etc, around the local area. He definitely went above and beyond with his customer service and I am very appreciative. I would certainly recommend this dealership to friends or colleagues in the future, and again I thank you very much for helping to make the car purchasing process an enjoyable one for me!

jillybean07

Aug 7, 2012

"Bill Morrow was an excellent salesman. He was down to earth and never pressured me. He was very informative and I felt like he was my friend!--Jill Chamberlain"

charleserik

Jul 30, 2012

Benjamin Wheeler offered outstanding service and made my Jim Ellis experience the best car-buying experience I've had. He's friendly, approachable, candid, and very knowledgeable about the brand. Each time I get a compliment on my new Hyundai, I make it a point to recommend the dealership and Benjamin in particular to my friends and colleagues.

SuperCommuter

Jul 24, 2012

I sent my initial inquiry to four local Hyundai dealers requesting their best price for a Sonata Hybrid. I contacted the internet department via email because, among other things, I had no interest in going to each lot and playing the back and forth haggle game. One dealership did not respond, two gave me the MSRP and started bugging me daily about coming down to the lot to discuss the purchase (exactly what I didn't want) and one dealership (Jim Ellis) gave me a price that was in-line with my research and mentioned additional incentives being offered that I might qualify for. The offer I received from Jim Ellis Hyundai, both for my trade and the new vehicle, were not only the best offers, but my business was handled exactly as I requested. My time and privacy was respected and there was no pressure to come to the lot until I was ready to. The internet sales director, Bill Morrow, is a wealth of knowledge, not just with Hyundai's but with the automotive industry as a whole. Bill was informative, professional and very up front and honest with me. I am completely satisfied with my purchase and purchase experience and extremely impressed with the additional warranties offered by Jim Ellis Hyundai. Thank you Jim Ellis Hyundai.

Kathryn41

Jul 23, 2012

Looking for a new Elantra and taking advantage of a trip to Atlanta last Friday, I stopped in at Jim Ellis Hyundai. Even without an appointment I was seen quickly by Don Wood, an organized, professional and friendly salesman. While they didn't have my preferred color choice in stock, Don showed me my 'second choice' and I took it for a test drive. It was a great experience. Don made sure I understood all of the features of the car and went through all of the options. We reached a really good deal on the price and I put down a deposit to hold it to the next day as I still hoped to find my preferred color. I did find exactly what I was looking for the next day so let Don know I wouldn't be taking the car after all, but if I hadn't found exactly what I was looking for, I would have been back on Saturday to complete the purchase. I found everyone very pleasant and great to work with and would definitely have bought my car from them if they had had what I wanted when I visited. Thank you, Don.

SuperCommuter

Jul 23, 2012

I generally don't like the experience of purchasing a neew car so I did as much up front as I could via the internet before I stepped on the lot. I sent out bid requests from three local dealers. Jim Ellis Hyundai respected my privacy and my requests to cut all the high pressure B.S. They gave me choices and when i did come to the lot they were open and honest. They worked hard to get the maximum for my trade and to maximize all incentives. Their in house warranties plus the factory warranties made it an easy choice; the other Hyundai dealers in the area weren't even close, not to mention their oboxious, high pressure sales hype immediately turned me off. If you are in the market for a new Hyundai I highly recommend you give give Jim Ellis Hyundai's internet department a call.

Boulevard Diner

Jul 11, 2012

I recently bought three cars from this dealership, and must say after visiting six dealerships in Atlanta they were the best by far. Staff is very friendly and knowledgeable, and does its job superbly.

BarnhartR

Jun 13, 2012

"I'm very satisfied with the level of attention given to the purchase of my new vehicle. My daughter accompanied me on my visit, and even she commented on how nice the people were to deal with, not at all like she had envisioned. I have purchased numerous vehicles over the years, and would gladly come back to Jim Ellis based on the level of service provided. -- Bob Barnhart"

Azera Owner

Jun 10, 2012

I take my vehicle to them for service, although I brought it somewhere else. The service is great and the sales people are very good. When I get my next car I will be stopping here first.

SallieB

May 20, 2012

We just purchased our second car from Jim Ellis. Our first, just four months ago, was a Genesis, which made us fans of Hyundai. After comparing the Honda Civic to the Elantra for our 17-year-old daughter, we chose the Elantra for a number of features that boosted the overall safety and quality for that class of car. We wanted to buy from Jim Ellis because we liked their attitude and approach with customers. The final choice of dealer, however, boiled down to our making a solid business decision. Dealing openly and fairly, they offered the best possible value. We would (and have recommended) this dealership to friends and family with pleasure and utmost confidence.SB, Duluth, Georgia

Aimee

Apr 11, 2012

Internet insecurities and 3 states away, we wore out so many sales folks with our inane and ridiculous questions. Until we found Bob Morrow--who had the patience of Jobe. If you want the straight scoop who will skip the bs and give you perfect advice and guidance, Bob Morrow is 24K. We LOVE our Hyundai Sonata!!

aimeerose1

Apr 11, 2012

We all know there really ARE such things are DUMB QUESTIONS...Bob Morrow had the patience of Jobe and could sift through our jargon like no other. We shot him but he kept getting up like the Terminator. Used critical data to support his opinions. Would recommend this professional to anyone. He makes up for so many rude and inept salesfolks.

jlsnipes

Mar 12, 2012

"I purchased a Santa Fe at your dealership this week and wanted to share my experience w/ you.I have been buying cars for 30+ years a I never had an experience that made me want to buy another car from the same place.So imagine how 'excited' I was to walk into the showroom on a busy Sat... an older lady on a budget clutching a hand-full of internet print-outs - every salesman's nightmare. Then I was introduced to Chris - the lot manager -who helped me cull my internet list of 9 possible makes of cars to 3. He was courteous, patient and very helpful [and happily the Santa Fe made the cut list]. I met Bill Morrow online and made an apt to test drive that day. BEST decision I made all week. Bill was cheerful, courteous, professional, knowledgeable- and worked his tukus off to try to get me what I wanted at the price I could afford. He never patronized me or played the sales game. I probably drove him crazy - I know my test drive gave him a new white hair or two- but he was always cheerful and ready to help.I can honestly say that I have finally had a good car experience thanks to Bill !!!!!ps: and I love my new red SFe

bihmoon05

Mar 9, 2012

Sales consultant was a kind and experienced professional. Except that the dealer lacks car insurance information, overall service is greatly satisfactory. I thank him for his consultation.

tpotoole

Mar 3, 2012

"Lou Hammersmith was the best salesperson from whom I have ever purchased a vehicle. He said what he could do and he delivered. He acted with integrity. He made commitments and followed through on every one. I have already recommended to three of my friends who are in the market for a car to stop by and see Lou! -- Dr. Terry O'Toole"

leebuechele

Feb 29, 2012

Don Wood gave me my first test drive and then Zane took over on my second visit on Don's day off. Both men did an excellent job with my purchase. -- Lee Buechele"

franniek

Feb 24, 2012

We would just like to say that our experience at Jim Ellis Hyundai in assisting our daughter to purchase a new vehicle was by far one of the most pleasant experiences we have had. Everyone at Jim Ellis Hyundai truly went above and beyond. Lou, was exceptional! He was informed, knowledgeable and concerned about what was important to Jamie. He was wonderful to work with. Anything that we asked for or asked about he was right on top of, without our even having to ask again. Additionally, he guided us through the entire process so smoothly. When we came in we were "looking", thanks to his expertise Jamie left with the car of her dreams! The entire process from start to finish was seamless. Above all truly stress free!!!!! My apologies for forgetting the name of the gentleman who assisted us with the finances, but he too was exceptional. Kudos to everyone at Jim Ellis Hyundai for surpassing any expectations we may have had coming into the process. It was an uplifting experience which was most refreshing. As a Customer Service Manager for a company myself, I appreciate the exceptional service that we received at Jim Ellis Hyundai. At the end of the day there are lots of choices when it comes to products so what really makes the difference for consumers is the service they receive. Unquestionably, your operation values your customers as well as your employees. Knowing that there are companies with the values that Jim Ellis Hyundai exemplifies is unique in this day and age. Thank you for making our purchase so memorable. You have earned our loyalty as well as support. We look forward to doing business again in the near future! -- Francine S. Kersh"

jsmyrna

Feb 21, 2012

"We had a few hurdles but Milton and Jeff were very determined, followed up and turned the hurdles into a very positive sales experience. -- Jim Lyon

HappyElantraOwner

Feb 14, 2012

I just purchased a 2012 Hyundai Elantra from Jim Ellis Hyundai. Its been some time since Ive purchased a car, and was not looking forward to the hustle and bustle of the process. In December, I came into Jim Ellis Hyundai looking for my new car, I sucked up what I had left in me to look at a final dealership and there I found myself meeting with a salesperson. Having been through this process 100 times in the past few weeks, I was expecting the same ol skit, the same olattitude and the same ol disappointment Little did I know how impress I would be walking away from Jim Ellis Hyundai with my new car. I am currently reading a book called The Fred Factor. Its management style book on how normal people can turn ordinary into the extraordinary by simply having passion and caring about going above and beyond for their customers each and every day. I experienced nothing short of a Fred while purchasing my new car. To keep the privacy of the name of my sales guy, Ill just refer to him as Fred It only seems fitting. Fred greeted me with such enthusiasm, not the fake kind you encounter when someone is sales hungry, but a genuine smile that was warm and welcoming. This immediately put all my anxiety aside and I was excited again about looking for my new car. Fred sat me at his desk and went over exactly what was important to me, he asked me what I liked, what I didnt like, what I wanted VS. what I needed, he was very helpful in helping me decide precisely what would fit my needs. Fred offered me something to drink, coffee actually, because I mentioned how tired I was, and even made it exactly like I drank it. Fred then drove around a car that we talked about and allowed me to test drive it.The Test Drive: Fred took me to an area that was not very busy so I would be able to test out the new vehicle without worrying about traffic, stop lights etc.. Before we took off he was so kind as to tell me exactly what everything was, how it worked and how it would benefit me.. Fred was serious about me understanding the ins and outs of the car! My prior test drives at other dealers were quick and I left with so many questions, Fred made sure all my questions were answered. Theres a quote in this book I am reading, The way you move through life joyfully and successfully is by focusing on what you give rather than on what you get. Fred was not focused on anything other than helping me, really helping me. When we arrived back at the dealership, I was greeted a handful of times by other sales guys, just saying hello, they were also busy helping other people, but they all waived and said hello in passing, they were all so welcoming wow!! Fred then sat me down again, he overcame my objections and was not pushing me to buy a car at all!! Fred wanted what was best for me, not for him Needless to say, I bought my 2012 Elantra from Fred because he really narrowed down exactly what I wanted, I did not feel pressured and the customer service throughout Jim Ellis Hyundai was one I had not experienced in a very long time.I cant say enough about this team of men and women and have since referred four people to them -- they all have the same great things to say. Thank you Jim Ellis Hyundai and your team for making what could have been a continuous nightmare into a wonderful, hassle-free experience.-2012 Elantra

gjsdoodles

Jan 31, 2012

"I am happy to report that my experience there was as good as car buying experiences can be. Everyone there acted as if I was one of the people who pays their salaries--imagine that! It's nice in this time of "no customer service" to actually experience customer service. There was a rather long wait while the business manager. got all of the figures in order and another wait before I was able to meet with him and finalize the deal, however, the dealership was very busy that day and I think that accounts for the delays. Lots of cars were sold that day. I have no complaints. Sales rep. was D.J. Hickson. He and I had a great time together. He's one of the good guys. -- Glenda Smith"

G. L. B.

Jan 30, 2012

Having lived in Atlanta all of my life, I used Jim Ellis Volkswagen service department for my VW back in the mid1970s. Ive grown up hearing the name, but I now understand why the dealership has been around for so many years.In October of 2011, my wife had an accident that totaled her older model Volvo. Shortly after the incident, her mother passed away, so she was not in a frame of mind to do much car shopping. Entrusting me to find her the best replacement, I chose to buy a Hyundai. The manufacturer has an unbeatable warranty and impressive safety offerings. After test driving a Genesis, my wife and I were both sold on the car, but we were determined to buy it wisely. Learning the different features and options of each model, I visited every Hyundai Dealership in Greater Atlanta. I also searched Autotrader.com and Overstock.com on a daily basis. If the right opportunity came along, I was prepared to purchase a car out of state. I wanted a Genesis with a V-6 engine, plus a technology package and the lowest possible mileagea combination that was not easy to find. During the process, I encountered a number of bait and switch situations in which dealerships posted photos and prices that did not match the vehicles they had to sell. A general manager of one well-known local dealership attempted to raise the price of a car I test drove by overcharging for a few add-ons. In contrast, Wes Ellis, General Manager of Jim Ellis, went out of his way to earn my trust. Convincing me that he would find the right car at the right price, I stopped searching and let Wes and salesman Raul Sanchez put their expertise to work. They finally found a 2011 V-6 Genesis with a tech package out of state, and we came to an agreement. That was in January of 2012. The car arrived in immaculate condition, and Wes added on a few extras at no charge. Immediately after I signed the contract, Wes made a congratulatory announcement over the dealership's intercom as a gesture of goodwill and appreciation for my business. Additionally, the purchase was a surprise to my wife (she believed I was still searching for a car), so Wes and Raul offered to accompany me home to amplify the surprise and give my wife a tutorial on how to operate all of the gadgets! Raul patiently spent a good hour going through all of the technology.My daughter will soon be ready for a car, and I cannot imagine buying it from any other dealership.Jim Ellis has always operated with the motto, "Expect the Best." I wasnt so certain I could expect the best from a car salesman, but I learned that Wes Ellis and his dealership, deliver on that promise.If you are looking to buy a Hyundai, take the time to meet the good people of Jim Ellis Hyundai on Peachtree Industrial Blvd.

victim5

Jan 7, 2012

My experience with the dealership on Peach tree Industrial Blvd in Atlanta was dreadfully horrible. After coming to terms with the sales person (we choose our car on a visit, I told the sales person of the financing I can get from my Credit Union, and the price I was willing to pay) over the phone after visiting their sales lot, I drove over to the dealership to seal the deal. Since the dealership offered a lower rate than my CU, I told them I would use their financing. I filled out all of the paperwork in my first 1/2 hour there. Then waited for another 45 minutes for the credit office to bring me into their office. I signed all of the forms, then the credit person gave me the finance papers and my percentage rate was 1.24% higher than quoted, and .24% higher than my CU offered. When I objected to the changed rate, the credit manager asked if I would sign if the rate was reduced to equal what the CU offered.If that's not bait and switch, I don't know what is. Be very careful when dealing with these folks. Read every detail carefully because the final paperwork may not match what you were told.I left the office and asked the credit person to make sure my signed paperwork was destroyed. He tried to convince me that he could meet my CU interest rate. I wouldn't do business with these folks on a bet! Beware!!

Chris

Nov 30, 2011

I went down to Jim Ellis looking for a used 2011 Genesis.(passing two other Hyundai dealerships on the way) They had two that I liked and made a great deal on one of them. The deal went quick and was handled very professionally. They have had great follow up after the sale and are very nice to work with. I had to take my car in today for a minor service issue. It was handled within an hour and I was on my way with repair done. Turns out the service folks are professionals also and very accommadating. BTW, I traded in an S430 Benz. No more $300 services!

Reggie

Oct 22, 2011

Don't feel any long distance negotiation you enter into with this organization will be handled in good faith. I made an offer on an automobile that should have been countered quickly. It wasn't. They sat on it long enough to fish for another offer. This may be a common practice, I don't know. But it isn't the way a reputable dealership conducts business. Find other sources for your automotive needs.

Sudds1031

Jun 10, 2010

I was a little nervous about buying my first car but that all changed once I decided to go with Jim Ellis Hyundai. Alex, Hau-B, and General Manager Wesley Ellis made me feel at ease and made it a great buying experience. I can't be more pleased with the great deal I got on my brand new Santa Fe. I'm recommending this dealership to all my friends!

jakeseim81

Jul 7, 2009

Joseph was the most courteous, friendly, honest, and all round good service representative that I've encountered at Jim Ellis Hyundai; and I have been bringing my car(s) there for 3 years. It is the experiences like these that ensure my wife and I will continue to return to Jim Ellis Hyundai for our future car purchasing needs.-- Jake Seim"

Ken Gillespie

Apr 27, 2009

Service advisors are the JIM Ellis Dealership in the eyes of your customers when they arrive at the service desk. I have been favorably impressed with their technical knowledge and their customer service attitude each time I visit. Pretty soon the customer gravitates to the advisor that stands out, much as selecting a doctor. My selection has been Ms Mueller. She seems very knowledgeable about the vehicles and I have observed her demeanor with other customers in addressing their concerns. She represents you well, and seems to handle each customer's concerns with the care that you advertise. I also appreciate the ability to converse with the service technician that will be performing the repairs to my vehicle if I desire. I truly appreciate their ability and training ---much as a surgeon. I hope you are recognizing these folks as your "front line" and treating them accordingly! Ken Gillespie"

liesltison

May 10, 2007

I am they type of person who does not like to go into dealerships but, I had a great experience at this dealer. I got a good deal, the sales people were great to deal with (not high pressure at all) and when they did not have the car I was looking for in the color I wanted they went out of their way to get one for me. I would recomend this dealership to anyone who asks.