Used Cars for Sale at Jim Shorkey Ford in McKeesport, PA

Disgruntled carbuyer

Jun 12, 2016

Would not honor the advertising price on Cars.com. Wanted to charge the MSRP. Beware!!!!!

Alexi12

Jun 11, 2016

Bought my first car off a dealership lot a few weeks ago and was pleased with my experience! Keith Bennett was great to work with and was super pacient! I'm hoping all experiencs in the future go as well. Thank you so much!

Patti2005

May 17, 2016

David Hurray was great to deal with and did not place any pressure on me to buy. Went of of his way to make sure all my questions were addressed. Followed up next next day with a voice mail and text to make sure I was satisfied.

Snowy

Apr 17, 2016

I gave a great rating to joe. He was very helpful and made sure we were satisfied with our purchases. Thank you. He even called the next day to see if there were any questions

Ryantdwp

Apr 4, 2016

The staff was incredibly friendly and worked hard to get me the exact car I wanted for an unbeatable price. They took the time to make sure it was everything I wanted. If you are looking to go somewhere to get a car, they will work with you. Especially if you are unsure of anything. They will take the time to make sure you know everything you would need to know.

Mtighe2231

Mar 31, 2016

Jim Shorkey Ford is an excellent place to buy a vehicle new or used. The prices are unbeatable and the sales team is very relaxed unlike other dealerships where they make you feel pressured to buy. I would highly recommend Jim Shorkey to anybody

Dee

Mar 22, 2016

My husband an I had a great experience this past week at Jim Shorkey in McKeesport. There was no pressure from the representive Chris Connor. She was very helpful as to what we were looking for an also the price. I would recommend any one to go there?

Dgm

Mar 19, 2016

We just purchased a fusion from them this past week. The atmosphere was good. No real hassle. I would definitely go back when I am looking again.

Family4

Mar 17, 2016

It's still surreal............I was looking for a certified pre-owned and rode away in a New Ford Fusion. People at the dealership were very accommodating and my family's experience with our salesman, Jamie W. was very pleasant. I'm very glad I stopped here to purchase a vehicle!

romona1989

Mar 10, 2016

Oh my I can't say enough good things about Jim Shorkey Ford. Upon entering the dealership, I was greeted warmly. Liz Drake was GREAT!!! She decided we would do the financials first, which was fine by me. That way I wouldn't get my hopes up for something I couldn't afford. Everything I selected was no longer available so I left a little bummed. The next day I got a call from Brad Knauff that assured me they could find me something, and they did. Brad is perfect for this job. I never felt pressured to buy. He and Liz took the time to find out exactly what my needs were and I appreciate them for that. The next day I went to purchase my vehicle. Justin Thompson was very thorough and professional during the paperwork portion of the sale. This by far had been the BEST VEHICLE BUYING EXPERIENCE EVER!!!!!!I have and I will recommend Shorkey to any and everybody. I will never purchase a vehicle anywhere else. Shorkey had a customer for life.

beneo71

Mar 9, 2016

I was at lease end of my F150, and in the market for a new Fusion. After working with Alex Cole for an hour we agreed on a price and what equipment I wanted. They then asked what my exact wants were with color and wheel package and chased the car half way across the state for me... I told them that it really didn't matter but in their words "What would make you happy". So got the exact car I wanted and they beat everyone else price wise. Highly Recommended!!!!

Nana

Mar 4, 2016

I would highly recommend Mike Chelkis or Jamie Winters at Jim Shorkey Ford in McKeesport. They were so helpful in finding my new Focus. The entire team puts forth their best in everything they do. Have dealt with this location for years and would recommend purchasing your next car there.

Chris Dell

Mar 1, 2016

I had the pleasure of making the acquaintance of Mike Chelkis, Sales Consultant, during my recent buying experience. Mike was very professional and accommodating during our interactions. Louie, Sales Manager, was also very nice. As was Jeanette and the entire staff. I definitely recommend Jim Shorkey Ford. Additionally, I have had the pleasure of working with Joanie and Dennis (and many others) in the service department throughout the years. They are truly exceptional. I honestly feel blessed to have them servicing the fleet of ambulances I oversee.

Cheri at Dior

Feb 27, 2016

I had been to various dealers before going to Jim Shorkey Ford in McKeesport. I knew exactly what I wanted but no other dealer had the color or something just wasn't right. I also had financial issues which I knew would not be pleasant and I was very worried about being approved and I needed a vehicle immediately. Our salesman, Frank Mediate was kind and very personable. We were comfortable with Frank and one thing he did not do is try to push us into something different than what we came for. We were impressed with the entire team that did their very best to get me into a car that I really had my heart set on and the most important issue was a payment I could manage. After the deal was closed Frank invited me back with the car and offered to help me out with the "high tech" fun stuff. I will take him up on his offer............Great Experience!

Ron M

Feb 25, 2016

I just purchased a 2014 F150 (used) from Jim Shorkey Ford in McKeesport and must say I am very pleased with the salesman (Joe McDaniel and the staff at Jim Shorkey all were most helpful and gave me a good price and also a fair trade in for my old truck...we purchased a car a few years ago from Shorkey on route 30 and again all staff were most helpful and the service department is among the best.My son also purchased a car from Shorkey on route 30 and we both highly recommend the Jim Shorkey dealers..

Ben O.

Feb 21, 2016

I was in the market for a new car and was in the process of talking to multiple other dealerships, not only did Alex Cole beat all other deals he found me the exact car I was looking for. They were able to meet all my wants and needs and the entire staff was friendly and welcoming! Would highly recommend!!!

Dianeverdish

Feb 21, 2016

I had A very positive experience purchasing my new Ford Escape at Jim Shirley's McKeesport dealership.

Dianeverdish

Feb 20, 2016

I had a very pleasant experience purchasing my new Ford Escape! The team really work with me to get the price I needed. I would definitely buy another vehicle there.

Ascharer

Feb 16, 2016

Brad is a outstanding salesman! He knew I was limited on money and made it so I was able to drive off the lot with my car. The whole car dealership was very nice and made me feel welcome!!!! Brad seen there was a few things that needed fixed and he had them fix them. He also went as far a cleaning my car because I was there for a long time and his coworker was on lunch and wanted to get me out sooner so I could get my daughter!

Karen Schmidt Ramsey

Feb 12, 2016

our sales person was knowledgeable and made the buying experience easy

Jason1

Feb 4, 2016

Brad Knauff overall review listens to your needs and helps you find what you want to buy, not what he needs to sale. Receptive to your situation not just making a sale. I was having a hard time deciding on weather to by new, used or even leasing options. Brad Knauff was very helpful and took the time to explain all the car buying options as well as how leasing worked. After listening to my needs and showing me all my options I decided a used car would be the best fit for my needs. After finding the car I wanted he went above and beyond by bringing it to where I worked for me to look over on my lunch break on his day off I will also mention. I was very satisfied with my shopping experience with Brad and would recommend him to others. Thanks for everything.

Updated 1990 Trucker

Feb 2, 2016

Jim Shorkey Ford in McKeesport did a wonderful job of putting my truck deal together. Katie Morcheid did a great job of keeping me informed, but making me comfortable while I was working through a buying process that I dragged on for almost a year! Alex Cole then very patiently showed me the vehicles that I was looking for, plus some others that I might want to compare. Then, when I decided on the perfect F-150, he expedited the installation of the accessories that I wanted and had the truck ready for delivery in only two days! This was certainly not the easiest sale they have had, as I was trading in two vehicles and I am a former car dealer! Great job for all involved! Thank You!

JohnS61

Jan 28, 2016

When I came into the dealership I was really only there to look around and get a feel for the brand itself. I was looking to get into a brand new vehicle on a budget and they made that happen for me. Brad Knauff was willing to go above and beyond to help me narrow my search for the right vehicle. He made it happen and I drove away in my new car that night. Everyone that was involved was extremely nice and made me feel very comfortable while I was there. I enjoyed it so much there that I got my younger sister to buy her first car from them as well. Thank you all again, and I will be back in a few years for another excellent car buying experience.

bdogjr

Jan 27, 2016

First of all our sales team did an outstanding job in finding the right vehicle for us. The selection of trucks was really great and their no pressure policy is one of the many reasons we went back to Shorkey for the second time in two years . Karen Ramsey was very paitient and Jesse Matta made our deal work and we could not be happier!

Dray5871

Jan 25, 2016

Recently when i bought my Jeep, Brad Knauff helped me to narrow down my options and decide overall which vehincle would best suit my lifestyle. Things we considered were size, gas mileage, and 4 wheel drive capability. All employee involved with the sale were extremely kind and helpful l. Thank you guys so much!

BJF

Jan 18, 2016

Chris is a very pleasant person. She made me feel very comfortable during my entire purchase process.The most important thing was she did not pressure me one time, that is priceless!!! Not once did she say she didn't know the answer to one of my questions, and believe me, I asked a lot. Once or twice if she wasn't sure, she went and found out right away for me.

me2008

Jan 18, 2016

I had 2 very pleasant and gracious and caring salesmen that helped me and ease all my concerns. They were both super nice and took the time and patience with me to get me the car that I needed.Also , Justin Thompson was very conscientious when I was signing all my papers and was also, extremely pleasant.

Kristy P

Jan 3, 2016

I just got my New addition!! Brad K really took the time to understand what I was looking for and what I was comfortable paying. The entire staff at the dealership were so kind and went thru hoops to help me!! I'm super excited to be starting the new year in my New ride!! Thanks again for all the help!!!

James

Dec 31, 2015

I purchased a used vehicle here and when I went to pay for it and pick it up it was not ready. I paid for it that day anyway and title was transferred. I still did not get it for a week though I was told it would be ready a couple times. They were getting it "ready" for me and I was told it would be just like new with all the recalls done and new inspection. They did deliver it to my house but when they came they only had one key to give me! When Im asked about it I was told used cars do not have all the bells and whistles! It cost $235 to have a new kew made! And it leaks oil on the street! They had this vehicle in their garage for over a week and knew about these issues and did not tell me. Do not trust these people.

JTBesq

Dec 31, 2015

I purchased a used vehicle here and when I went to pay for it and pick it up it was not ready. I paid for it that day anyway and title was transferred. I still did not get it for a week though I was told it would be ready a couple times. They were getting it "ready" for me and I was told it would be just like new with all the recalls done and new inspection. They did deliver it to my house but when they came they only had one key to give me! When Im asked about it I was told used cars do not have all the bells and whistles! It cost $235 to have a new kew made! And it leaks oil on the street! They had this vehicle in their garage for over a week and knew about these issues and did not tell me. Do not trust these people.

matt

Dec 22, 2015

Nice exerience would go back people with a wide variety to choose from. Definitely worth the drive for the service and selection.

P.B.

Dec 8, 2015

I bought my new car Friday 12/4/15. Karen Ramsey really took care of me. I didn't even know if I would qualify for a new car or even get financing at a decent rate, but everyone there really helped me out. Not only did I get new car, but I got an awesome rate- which makes my monthly payment very affordable. If you are looking for a new car I would highly recommend going to Jim Shorkey Ford first. Sincerely, P.B.

Thomas v

Dec 4, 2015

Best experience ever buying a car. Thank u Joe and Walt

Tp

Nov 20, 2015

Brian downes was the sales person and was very helpful and informed on the vehicles.

Ford Fan

Nov 7, 2015

The ease of no haggle buying was pleasant. I was pleased with the overall experience.

George S

Oct 4, 2015

I Bought a used vehicle from Joe - Great Salesman - the car was not on the lot when I arrived, but he took the time to track it down and we went to look at it. No issues - financing was quickly approved, paperwork signed and keys in hand - out the door, the entire process took.. maybe 4 hours - There was an open Recall - Joe made arrangements to have the car picked up at my home, and dropped back off, no lost time for me.. Even Better.- Now... It's been about a month since I bought, - and my Sister in Law Still has not received her referral check. I called, twice -- and no return call - She now tells me that I am third person that she has referred to Shorkey - and she as NOT received 1 referral check from them -

Julia

Sep 29, 2015

I have dealt with Jim Shorkey before. This time I went to the McKeesport branch. They held the car for me until I sold my Dodge Journey. Everything was ready for me. My salesman was very thorough and the manager extremely helpful. They answered all my questions and went over the Kia Rio with me. Also got me better financing than I previously had. Altogether, a very good buying experience.

Amy S.

Sep 28, 2015

The Staff was amazing and took time to work with me. It was more of a personal experience than a business one. Thank you to all of the Staff for helping me get the right car i needed with reasonable payments!

Chris poston

Sep 24, 2015

Great deal with friendly sales staff would definitely recommend to friends and family

Kevin

Sep 23, 2015

I bought my F150 truck from Karen. Outstanding service from Karen, she understood what kind of truck that I was looking for, and made the process very easy. I bought my truck and I love it.

Dennis

Aug 26, 2015

Brian Downes and John Grondziowski made me feel very comfortable purchasing a new vehicle. They were very knowledgeable and helpful and made the long process bearable. I would recommend these two salesmen to any of my friends that will be looking for a new vehicle in the future.

psquarejr

Aug 26, 2015

I had an excellent experience leasing my new vehicle. The only negative is that the Ford dealership is located in an old retail store but the good news is the Ford dealership is moving to a different location and remodeled facility

Ken Bruce

Jul 29, 2015

Very happy with the purchase & treatment at Shorkey Ford. My sales person was excellent.

Mike

Jul 10, 2015

My car purchase was stress-free and pressure-free. Issac Shannon was great to work with and he made the whole process easy and affordable.

Mike

Jul 8, 2015

The whole car-buying process was easy, stress-free, and pressure-free. Isaac Shannon was very friendly and knowledgeable. I definitely recommend working with Issac the Shorkey dealership to anyone looking for new or used car.

larry_baker

Jul 2, 2015

Met with Chris Connor and found someone who was willing to listen to what I was looking for and was patient enough while I changed focus mid way thro8ugh and still found me a vehicle that matched both my wants and finances!! She did not waste any of my time trying to sell me something else, and I went home with an excellent deal! Good enough that I brought my girlfriend in 48 hours later and bought another car from Chris!! The manager Pete came over and introduced himself and even had a suggestion for a vehicle as we talked. I appreciated his research and taking the time to see if there was anything he could do to help the process. All in all, I was very pleased with how I was treated, listened to, and helped by Chris and the others. A very happy experience and a dealer and salesperson I can recommend.

very disappointed in the end

Jun 29, 2015

We had 4 used cars in mind from Cars.com from 3 of the Shorkey dealerships; went to 4 DIFFERENT dealerships could not locate any of them. The salesman tried his hardest to help us but the organization and cooperation of the different dealership was minimal. Thought it was a great idea that one salesman could go to the other lots between the Shorkey dealerships,but not when he can't find cars and/or keys of other potential vehicles I was NOT a happy camper. I had the printouts from Cars.com with the car number and all the specs (colors, photos, age mileage...) to help locate the cars and the salesperson pull the car inventory to also help find the 4 cars I preferred. He gave it a 100% effort, which is the ONLY reason we stayed and DIDN"T leave. How can a dealership NOT know what cars are on their lots? How can a company have no idea where FOUR cars are to be located? Shorkey better seriously rethink their used car inventory and management! OKAY, believe it or not we found a car that fit our expectations, it was a car that I had seen when I was doing my used car searches and passes over - but it caught our eye and we liked it! So with more problems and issues that day, we still decided to purchase this SUV.....4 hours of running around. Again we stayed cause we honestly thought the salesman was sincere and we just as frustated as we were (he was new so we were more patient and gave him the learnng curve). So we go to the dealership to pick-up our new "used" SUV and the car is cleaned & ready to go....get in sign papers and go. NO!!! We were at the dealership another 3 hours! They didn't have the paperwork ready, our salesman had to go to various dealerships to TRY to find the title. I was evetually told that they do not do the paparwork until the buyer shows up to "purchase " the car. Keep in mind I had given them a nice big non-refundable deposit - why wouldn't i show up? So apparently their customers time isnt valuable, because it was us that got up and asked why is it taken so long? I spoke to a few of the co-workers at Shorkey, they were nice and helpful but I/we had to ask what was the hold-up plus they could tell we were getting more & more irritated. We were getting ready to leave when our salesman came back w/o the title. Again he seemed just as frustrated as we were so we decided to stay and let him workout the details. In the end the dealership took more money off the sales price and put on the charm. We felt better leaving the dealership with a new (used) car that we REALLY liked. When we left the dealership we had asked for a few follow-ups to some concerns, we have yet to hear back from them! We had the car for 24 hours and called and left a message with another 1 or 2 concerns, we have yet to get a return call. I think we have called maybe 5 times in two weeks. So we have broken promises too. We have a car that we were handed two keys, only one key works the ignition who has 1 key for their car? We were told that we would be contacted for a follow-up service call (didnt happen). Now we wonder did they do our paperwork correctlyremember they couldnt find the car title. We love th car, but we will not go back or recommend Shorkey to no one! So it is said a good thing is told to 10 people and bad makes it to 100 that apparently was before intranet.

Harry Myers

Jun 25, 2015

Driving home after the purchase of a used truck, I noticed the steering wheel shaking. This continued for a few miles then stoped. I called the dealership and was told someone would call me back. (Didn't happen) The problem was a brake line which caused the caliper to stick which heated the brakes so much it melted the hubcap off the truck. After replacing the brake line, pads and rotor $377.95. I contacted the dealership again and was told they would call me back, again didn't happen until I called again the next day and was told they were not going to do anything. The dealership put a new PA inspection sticker on this truck on June 6 (purchased June 18). If this happened some time after purchase then I understand but it was sold like this. It seems that when I left the lot and they got their money I meant nothing. Even if they covered half my cost to repair what should have been fixed before selling the truck. It appears they just stuck the inspection sticker on and washed the truck and sold it. If the interstate was closer to the dealership I may have found this during my test drive.

Tonya Talley

Jun 19, 2015

I was very nervous looking for a car because it is such a big purchase, but Joe Beiter was such a nice man. He was very knowledgeable about the vehicle that we purchased. He was very attentive to what I was looking for.

Jim

Apr 16, 2015

I went in to Jim Shorky Ford on a Monday afternoon, I made an appointment with Chris for 3:30 and when I arrived she was busy and I was helped by Justin who was relatively new. He was a nice enough guy but didn't know anything about the Ford Explorer, which is what I was interested in, we had to figure out how to start it. After that Liz took over the sales process, she was nice and seemed to try to get me what I wanted for my trade. The whole sale process took 4 1/2 hours and at one point I asked her if she would help my set up my phone in the vehicle before I left and she said sure. There was a small scratch in the clear coat that I noticed during the test drive, even though the vehicle was really dirty. She made sure that was taken care of when they cleaned it up. When the vehicle was done and delivered it had gotten dark and Justin put my plate on and I left. I was almost 2/3 the way home when I realized I had no lights on after being flashed by others. I then realized that I didn't know how to turn them on so I had to find a place to pull over and find the switch. I had driven Chevrolets for a long time and never had to turn lights on. The next day I received an email from Liz congratulating me on my new Explorer purchase and it said if I had any questions to call her or reply to the email. I tried to call her twice but was told that she was with a customer so I replied to the email. I wrote that I needed to find a shorter antenna because mine hit the garage opening every time I pull in or out. I then sent another email to her a while later about the headlight situation and mentioned that I had heard lot of bad things about the tires Ford puts on the Explorer Limited. There was no response to either of these emails or 2 others that I sent to Justin or Anthony and again I tried to call but could get no one on the phone, They were either busy or not in so I pretty much gave up. After 4 days I received an email from FordQuickTouchatresearchhq.com requesting me to take a survey about my buying experience at Jim Shorky Ford. First off my name was spelled wrong in the letter heading and after no responses for 4 days I let them have it. I figured if they wanted a good review they should have made an effort to earn one. Absolutely no attention to detail here at all. I found time to was the vehicle the following weekend and found numerous paint defects, there were 3 places on the hood that did not shine like the rest and was noticeable. There was a small area on top of the passenger side fender that had discoloration in the paint, it was almost see through. I called and asked for the body shop and talked to man named Duane and made an appointment to meet with him that afternoon. He looked at the vehicle and agreed that they were factory defects and asked at the desk what he should do. The fender problem is under the clear coat and requires repainting the fender, this Explorer Limited has less that 150 miles on it and it requires paint. They said he would have to take pictures and send them to Ford for a decision, I thought, are you kidding me. Duane was a really good service provider and has a great attitude and attention to detail towards the customer. He called me back to tell me that Ford gave him permission the repair my defects and would call me back in a couple days to schedule the time to bring it in. During this time I received the official Ford survey to complete which I did and being that I was upset about the vehicle and the dealership I told the truth just like it happened. I received another call from Duane and he said Ford would let him fix my defects but that I would not be provided with a loaner car because they don't provide them for things like this. I received a call from Jim Shorky 3 and he said he would personally take care of everything and made arrangements with me to do this. The arrangements he made were a joke and everything was wrong. The problem starts at the top!

Scout123

Mar 10, 2015

First let me say that the salesman I dealt with, Doug was awesome from start to finish. The vice president of sales, Pete, on the other hand was not so pleasant to deal with. He had a horrible attitude. I had a vehicle that I was planning on trading in if we were going to make a deal. I informed Doug that if my vehicle was to be test driven for the trade in process that I would be inside the vehicle or it wouldn't happen. He said no problem at all, we'll honor your request. He then told Pete about my request and Pete went on to say "why do you feel the need to be in your vehicle? Our techs are qualified... blah, blah, blah." To which I responded with "Well Pete are you going to hand me a set of keys to a truck on your lot and let me drive off by myself?" And he stated "No, that would be against company policy." I replied "well my policy is that truck is in my name and if someone is going to drive it, I will be inside it... if you have a problem with that we don't have a deal and you'll never see me again." He reluctantly backed down and said that he was not trying to be a smart-a$$. Following my test drive in the potential new vehicle and my ride-along during the test drive of my then current vehicle, Doug and I sat down to go over the financials. This all happened on a Wednesday evening. I went home to make my decision and returned Thursday with some money to put down so that the vehicle could be held until Saturday morning when I would have time to do the paperwork. I made my appointment for 9:15am and was assured several times that everything would be ready to go and I would be out of there in an hour or less. I arrived at the dealership at 9:00am Saturday morning. Doug greeted me at the door and said that he had got everything to the finance guy and that it shouldn't be long until we could sit down to do paperwork. I stood around until 10:30am waiting to be called over to do paperwork. I was starting to get a little irritated because I was assured several times that it would not take all day. Finally, at 11:15am I got called over to do paperwork. When I got called over to do paperwork, NONE of the forms were filled out. What in the world had the finance guy been doing for the last 2+ hours? Not a clue. So we get started doing the paperwork and the finance guy asks me to sign a BLANK power of attorney form. Are you kidding me??? I stated that I would not sign the form unless it was filled out to which his response was "well we have people at the dealership in North Huntingdon that fill out these papers after they are signed. This is a convenience thing so that if we make a mistake we have the authority to sign your name to fix the problem." He tried several times to get me to sign the form saying that it would be in my best interest. I did not end up signing the form and we finally moved on. The paperwork was a nightmare from start to finish. They hardly had any of the forms filled out so I'm not really sure what took him 2+ hours to get everything together. I was the only person in the dealership and had filled out all of the forms for the credit app on Wednesday evening. Moral of the story, unless this place has an unbeatable deal (only reason I bought a vehicle here) do yourself a favor and go somewhere else. I will be taking my vehicle to a different ford dealer for service. Doug was awesome, and I would recommend him to anyone looking to purchase a vehicle. He went above and beyond and answered any question that I had to the best of his ability. I will never buy another vehicle from this dealership, and I will never recommend them to anyone. I've also attempted to reach the general manager several times to no avail. No one ever seems to know where he is or when he'll be back. He must have forgotten the password for his voicemail box as well, because my messages have gone unanswered for 2 weeks now. I've been promised several times that he would call me back but he never has.