Used Cars for Sale at Joe Bullard Acura in Mobile, AL

Exvl

Jan 6, 2016

I bought my Acura MDX from Joe Bullard and would definitely buy from them again. Ty Bullard helped me decide on a car based on my specific needs and put me in touch with his salesman Robby Roussos. Robby spent a lot of time with me and helped me decide on the right car for me. I was very well taken care of and everyone was very friendly. I know I got a great price on my car and will definitely recommend them to my friends. I'll be back when it is time for my next car our purchase!

lauren0parker

Dec 21, 2015

Words cannot express how pleased I am with my experience at Joe Bullard Acura. I just bought an Acura TLX and from the moment I stepped onto the dealership lot was impressed by the staff. They were extremely helpful and never pushed or pressured me into buying anything. They all went above and beyond to make this the easiest and best purchase yet.

Jaime's car

Nov 5, 2015

My brand new factory ordered, 2012 MDX was my 50th Birthday present from my husband. I did my research, and that was the car I chose among all the other cars available.Unfortunately, my 9 year old and I were in an awful accident, in which we were able to safely walk away from my totaled vehicle. We went right back to Patrick Norton and Chico Galanos to purchase a 2016 MDX. Same car, just brand new. Great buying experience both times. The Service Department is one of the reasons I wanted to repurchase a new car from Bullard Acura, as well as the safety features on this car. Thank you Joe Bullard Acura!!!Jaime B Gottlieb 11/5/15

carl

Nov 5, 2015

Just bought a new Acura RDX from Joe Bullard Acura,, very easy to deal with and really knew their product,I would recommend this dealership to anyone looking for a new vehicle. Kate Havard was my sales rep, she made sure i was familiar with all the features of the car before purchasing it, Good Job!!

geoteacher1977

Oct 31, 2015

Words cannot begin to describe how pleased I am with Acura of Mobile. I have been a Honda customer for 15 years and have always wanted to "upgrade" to Acura. In May 2015, I asked my church friend, Robby Rousseau, for some advice. He immediately contacted Patrick, the sales manager. Logan Sport called me within a day or so and all of them began to build a relationship with me. I had to wait a few months as I was in a lease. After very little negotiating, Patrick "ordered" my RDX and it was delivered the end of October. I cannot tell you how blessed I am to have worked with this team. Everything from the initial negotiation to the finance department (David) to the delivery was exceptional! It was so seamless, no pressure whatsoever. I am so proud to be a Joe Bullard customer! I absolutely LOVE my 2016 RDX!

Lauren C.

Oct 26, 2015

I worked with Annie before we ever visited the dealership to determine if they had the specific car we were looking for and if they could meet our budget. Her responsiveness was unparalleled and she was incredibly kind. From the moment we set foot on dealership property the staff was willing to help. Jon McBryde stayed late after everyone went home to help us figure out financing. He went above and beyond after the visit making sure we received our paperwork in a timely manner and going out of his way to schedule an auto-chem treatment on a weekend. The staff truly makes you feel like they are there to help you and make sure you get the right vehicle for your needs. Overall, very pleasant experience!

Lizzie

Oct 20, 2015

On the morning of October 12th, my husband took our 2005 Acura in for service. As he waited, he saw a car on the showroom floor that he thought that I would love. That afternoon, we decided to stop by the Acura dealership to take a look. The moment that we stepped inside, Robby Rousseau welcomed us and made us feel at home. He proceeded to answer all of our questions and also laughed at my husband's bad jokes! Patrick Norton joined us and began to answer some of our questions as well. After about an hour, my husband and I selected another model of the Acura, Patrick found the new car of our dreams in another state and negotiated the shipment of this car. On Saturday, October 17th, I drove away in my 2016 Acura RLX! Robby's salesmanship was excellent! He insured that I was comfortable with my car prior to leaving the car lot! Thank you for making our purchase a memorable experience.

Happy in Mobile

Oct 20, 2015

If you want a no hassle, low pressure buying experience look no further. I would recommend this dealership to anyone. Robbie was very helpful and knows the cars he's selling.

Gabreilworld

Sep 27, 2015

Testimonial: I was already approved at Honda Eastern Shore in Daphne and in Hoover, AL Tameron Honda for a 2016 CR-V to replace the one totaled on 9/17/15 due to a head on collision by another party at fault. However, my heart was not into purchasing a 3rd CR-V. So I reflected, prayed, and the Lord led me to review Joe Bullard Acura one more time. So between 3:20 p.m. - 5:10 p.m. this Saturday (9/26/15) I was able to get ALL the information I needed and work out a deal for the vehicle of my choice. This was important since my left wrist/arm is fractured in a cast and my left quad/tendon under my knee cap is majorly bruised from the car accident. Once arriving at 5:40 p.m. I was able to finalize the deal with all paperwork signed and questions asked in 40 minutes!!! During the last 9 stressful days my brand new vehicle in 2012 was totaled, my son and I were in a head on collision without any blood shed, and Joe Bullard Acura ended the scenario with excellent customer service, kindness, and personable staff. When (not if) I purchase my next Acura I want to buy from Joe Bullard Acura. Thank you and God bless!

Mr. TL loyal

Sep 4, 2015

They don't have a backup plan, so as costumes don't expect to have a car even if your car will take a long time. All what you should expect " I'm sorry, and give me your card to charge for the service ".

Acura89

Aug 23, 2015

They have been wonderful every time we take our vehicles here for service. The waiting area is clean and they have a Starbucks coffee/hot cocoa machine my wife loves along with snacks during the wait.

mbenzer

Aug 13, 2015

My wife and I bought a $10K used car for utility as a 4th vehicle and we were treated like we were buying a $100k car. John McBryde shepherded us through the deal like a pro and within minutes it was consummated. In total 5 individuals showered us with attention and service in a non-pressure manner. These Guys and Gal were great ! We got the exact vehicle I'd been looking for they did what they said they would do to prepare the car for delivery.What a Team...

akwhenderson

Aug 9, 2015

From the first call, to me driving the car off the lot, I was treated very professionally and with respect. I am so glad I went to this dealership.

Ab

Aug 6, 2015

Staff was friendly and knowledgable. They took care of our needs and were easy to deal with. We purchased our car while vacationing away from where we live. The sales staff has continued to be very helpful even after we got back to our home town by calling to make sure all is satisfactory.

USALINH

Aug 6, 2015

My wife and I have purchased several vechiles from Patrick Norton and love the service he has provided us & our friends & family who we have refered to him. He has always given us great service and was never pushy for yhe sell. The service department is also excellent as well. They have always taken care us within a timely matter and also given realistic wait times or offered a loaner car or ride if they know it will take awhile.

RKO

Jul 29, 2015

Great experience. Had me out and back to work in less time than was expected. Would highly recommend this dealership for ease and value of purchase

R.chancey

Jul 17, 2015

I had just bought a new truck March 31st of this year and it was amazing but I didn't need or use the truck as utility and really just wanted a luxury ride when I saw the 2008 Toyota Solara on line at Acura. I began emailing with Jessica the internet sales manager of Joe Bullard. She made everything a very smooth transition for me and had the car waiting for me when I got there. Unfortunately she was not there but Crystal took care of me and got me to John who took my truck and had a deal ready for me in under an hour. I was actually impressed with the quality friendly and efficient service I was received.

Nik

Jul 12, 2015

Ron Johnson at Joe Bullard Acura worked with us and found the right car at an excellent price. Highly recommend both Ron and Joe Bullard.

Precious

Jul 4, 2015

My Sale Consultant was Logan Sport. He was very polite and patient with me. He was very soft spoken. Once, I purchased the car I came back two days later and he gave me a tutorial on how the hand free link and the Navigation System operates. The atmosphere at Joe Bullard was very inviting. The employees were all friendly!

hogan519

May 30, 2015

My wife and I recently purchased a certified pre-owned Acura MDX from Acura of Mobile. We originally only visited the dealership to drive the vehicle to see if we liked the model. We did not intend to purchase that particular vehicle as the price was a bit higher than we wanted. Dillon Strunck was patient with us as we test drove the vehicle and did not pressure us at all.Nearly a week later Dillon followed up with us to check and see if we had any other questions. Sean Gleason then followed up and we were able to come to an agreement on the price of the vehicle within just a couple of hours of discussion back and forth through texting and phone calls.I REALLY appreciated not feeling pressured and Dillon's and Sean's willingness to deal with me primarily via email and text (my preferred methods) as we live 45+ minutes from the dealership and it's difficult for me to be on the phone during the day with my job.We are very pleased with the vehicle and customer service we received at Acura of Mobile.

Gradgift

May 10, 2015

We recently purchase a used car and had a very pleasant experience. Kate was very easy to talk to and I felt no pressure. She followed up with photos and info regarding the vehicle. My husband and I feel we got a fair deal and enjoyed working with Shaun the sales manager and Kate the salesperson..

FirstCar!

May 5, 2015

I recently purchased a used Acura TL. I worked with John, Sean, and David. They were all very helpful and accommodating. This was my first time buying a car, and these three gentleman made the experience a great one!

melton5

May 4, 2015

I was a little scared making this purchase by myself, but everyone in the office was helpful and easy to work with, I was comfortable in no time. Dillon Strunck was delightful serving me and answering my questions

Bail50

May 3, 2015

Kate and David are easy to work with and made my experience a fun adventure. Sean helped see to my comfort and helped progress everything along with ease. would recommend this group to anyone looking for a new or used car!

firstacura

May 1, 2015

Kate Havard, Sean Gleason, and David Lammons were great to work with. I love my Acura RDX, and will definitely recommend Joe Bullard Acura of Mobile to others.

justMe

Apr 23, 2015

I researched vehicles online. I completed online interest forms for two dealerships. Crystal contacted me the next business day and scheduled an appointment for me to meet Rich later that same day. Upon arrival Rich was waiting and familiar with what I was looking for. He showed me several vehicles. Throughout the process he asked about what was important to me. I never felt any pressure. Two days later, I drove home in my new vehicle. When I got home the sales person from the other dealership called about me coming in.

jzaden1

Apr 1, 2015

I dread shopping for cars which is the reason I'll drive a vehicle for 5 or 6 years before I get something newer. The staff at Joe Bullard Acura made the process a pleasure. Kate Havard, the salesperson I worked with, listened to what I wanted/needed and didn't try to show me things that were over my budget or didn't have my "must haves". I originally wanted to test drive 2 vehicles on the lot and she also showed me another option I hadn't considered, but met all of my needs. I ended up purchasing a CPO 2012 Acura MDX Tech and I love it. David Lammons in the Business office was great with Financing options and worked hard to get me a great interest rate. I'm looking forward to taking my MDX in for it's first oil change so I can see everyone again.

Robin

Mar 31, 2015

My daughter lost the electronic key to my 2010 Acura TL. I had no way to start my car. As I was visiting my Dad in Long Beach, Mississippi the local Honda dealer could not program a new key for me and the nearest Acura dealer was 80 miles away, I had to pay for a $220 tow to the dealer in Mobile, AL. My dad went to the dealer in Mobile with the tow truck driver to bring the car back to me in what was suppose to be a 45 minute job. He arrived with the car at about 10 AM on March 30, 2015. After about 3 hours the service department told him that they were having trouble programing the new key and were on the line with the Acura Technical Center. Finally at about 4PM they said the car/key programing was completed and my dad drove the car 80 miles back to Long Beach, MS. I was suppose to leave immediately to go back to my home in Jasper, AL (near Birmingham, AL) but when I tried to load my suitcases in the trunk I find that the new remote will not open the trunk and the button release will not work either. I had no access to the trunk. The metal key they cut for the door would not work either. As one of my tires was losing air pressure I wanted to have it check before my trip but now I can't because the tire lock key is in my trunk which I can not access. I can't put all my suitcases in the back seat as their would be no place for my daughters to sit. The Joe Bullard Acura of Mobile technical staff seems to be totally unqualified to program a electronic key for an Acura and is very callous about checking their work after completion. I am now stuck 80 miles from an Acura Dealer with a car that I can't put anything in the trunk, a dangerous low pressure tire that if I have a problem on the road I can't change the tire because the tire lock is in the trunk..... Not sure what to do but I do not want to take the car back to Joe Bullard's Acure technical staff so I hope I can make it to the Birmingham Acura dealer (which is 300+ miles away) with my kids siting on top of the suitcases and bags of stuff. It is very difficult to put seatbelts on them with all the luggage. After spending $159 for a key, $220 for a tow and $56 program charge (they tried to charge me $119 but I was quoted $55 on the phone) for a total of $434 I get an almost unusable car..... NOT A GOOD DEAL and a good reason not to every consider an Acura again.Update: Danny the service manager just called me (3/31/15) to apologize for the problems and offered to refund my payment and cover reprogramming expenses if necessary at the Acura dealer in Birmingham. All the service people were very nice, my only problem is that the technical staff did not fully check the functions of the new electronic key before returning the car to me. This created the problem and could have caused other major problems if I were to have a tire failure and could not get my wheel lock out of the trunk.... All is forgiven! Suggestion..... Acura needs to have the Honda dealers equipped with the ability to program a key for Acura cars. The dealers technical staff needs to check all the functions of keys after they program them. The technical staff should be better trained and qualified to work on these cars. Personally I would prefer a much less sophisticated and expensive key system from Acura.

kwanton3

Feb 11, 2015

After visiting different dealerships in the past and for my most recent experience, I can honestly say Joe Bullard Acura of Mobile has been the best. Thanks to Mr. John Mcbryde for being a GREAT salesman and David Lammons for the awesome extended warranty.

ree1413

Feb 9, 2015

We just purchased a used Acura MDX and had the best experience! The staff was amazing and went out of their way to make the buying experience as enjoyable as possible. Our salesman, Richard Borden, was the best! He dealt with my indecisiveness with great patience and I never felt pressured into buying a certain vehicle or rushed to make a decision. He was very helpful in answering all my questions leaving me with all the information I needed to make a decision I felt comfortable and confident about. We are very pleased with our new purchase and will definitely be returning in the future!

LesK

Dec 22, 2014

Last year, December 20, 2013, my wife and I purchased, with our trade in, a 2008 Lexus RX 350 from Joe Bullard Acura of Mobile. The Lexus had over 120k miles on it, however it was very clean and one could tell it had been taken care of it. We also purchased an extended warranty. We can honestly say we haven't had any problems with our Lexus. Lesley Hartley was our internet contact and Robby Rousseau was our salesperson that sold us the Lexus, it was a no pressure sale and done in a very professional manner. Merry Christmas to all of you. Marilyn and Les

bobshackelford

Dec 10, 2014

My wife and I had a very positive new car purchase experience. Thanks to the low pressure professionalism of our salesperson, Ms. Kate Havard, we decided on the Acura MDX and abandoned our planned evaluation of the comparable Lexus product. We are happy with the purchase experience and the product.

eafrankjr

Dec 7, 2014

Our salesman had excellent knowledge of Acura products and was extremely courteous. John McBryde treated us with respect and made this car purchase the best experience I've had buying a car.

beach0413

Dec 4, 2014

My wife wanted to buy a new car and test drove an Accura MDX. The salesman was very helpful and knowledgeable. We were able to come to a fair price in about 15 minutes. Would recommend the dealership and our salesman, Mackie Smith, to everyone.

sandra.prez

Nov 4, 2014

I utilized Usaa.com certified car dealer services to locate a Acura rdx awd vehicle. I was promptly contacted and was able to make a appointment to come see the vehicle. On the day of the appointment my husband had to work, so I ventured out a women alone with her 5 year old son! When I got to the dealership the vehicles and salesman were waiting on me. I was able to test drive them and given alone time to make a decision with no pressure! I picked Acura RDX awd which meets the needs of my family.

ToriZahn

Oct 23, 2014

From the moment we walked in, Robby Rousseau treated us like valued customers, and we'd never been there before! We are so happy with our purchase, a Honda Pilot, and how the entire staff took care of us. George Sliman in the service department and Robert Jones went beyond our expectations to ensure we were pleased with our purchase! In our opinion, Joe Bullard is the only dealership to purchase from in our area. Their attention to customer satisfaction is unlike anything we've encountered in the car industry.

srvelli6213

Oct 11, 2014

My visit with my wife and I was tireless but finally resolved. A specific dealer, Robbie, gave exceptional service. Our intentions to even buy an Acura was not even on the list, but we made the decision to walk the lot and thank God we found Robbie. His knowledge and drive made our decision quite easier. We made a few attempts on road tripping that resulted in a lot of aggravation but our trip was always resolved with Robbie's help. Certain dealers you may want to avoid (ones you will notice that are selective)Thanks Robbieyou saved our view of this dealership

levi.t.wetzel

Sep 12, 2014

I enjoyed my experience at Joe Bullard Acura of Mobile while purchasing my 2015 TLX V6 Tech pkg. They did not have the color I wanted, so they ordered the car from another dealer and had it ready for me in 2 days. They offered to drive to me (61 miles away) just to let me test drive the car. While I waited for the finance dept to approve my credit app, they offered pizza, drink, and I watched a football game while I waited. The salesman also took the time to show me all the setup features and advanced features of the car. They also told me my first oil change is free. Overall, great customer service.

smith.megan06

Aug 6, 2014

I had the pleasure of working with Robby while trading in a vehicle and purchasing a certified Acura TSX. Being a first-time buyer, I had many reservations going into this. However, throughout the process, Robby was extremely knowledgeable and reasonable when discussing my options. I have thoroughly enjoyed the vehicle, and I am very happy I made the drive to Mobile on a whim!

Ashekidd

Aug 1, 2014

My husband and I worked closely with Patrick and he was exceptional. He went way above and beyond any of our expectations. He was easy to get a hold of if we had questions and extremely patient as we made our decisions. We purchased the mdx and I am grinning from ear to ear. Thank you Patrick for all you did to make this happen for us !

mrouxsom

Jul 29, 2014

Patrick was very knowledgeable and informative regarding Acura RDX features. I am very pleased with the purchase of my new certified Acura RDX and the overall excellent customer service that my husband and I received.You definitely have a customer for life! Thank you,Malissa Sommerville

ajones6211bs

Jul 22, 2014

Robby and I struck up a conversation in no time about faith and family and this made buying so much more pleasant. We were amazed at the great price and low rates we got! God is really blessing Joe Bullard Acura as well as the other stores too I am sure.

Gixxer101

Jul 2, 2014

This was a great experience. Raymond is a great person to deal with. He will go out of his way to help you. He has been our sales person for a couple of cars.

Caseysean

Jul 2, 2014

This was our 2nd car purchase from Acura of Mobile. Both times we had the pleasure of working with Raymond Williams. He is a wonderful person. He takes the time to answer all questions and is a complete no pressure salesman. It was a pleasure doing business with him.

chrisawolff

Jun 16, 2014

I had been looking for a small SUV as a new family vehicle for over 4 months, visiting various dealerships, searching on line, and even commissioning a car broker. We visited Acura for Mobile early in the search to look at the RDX. We really loved the 2014 model but it was slightly out of our budget. Britney Mccord worked with us to find a deal that worked, and kept us up to date on new and used inventory on the lot. She was extremely knowledgeable about the vehicles we were interested (not just Acura vehicles) but not pushy to make a deal. Of all the folks I dealt with in my 4 month search, she was the only one to actively look for what we wanted and could afford, rather than trying to push something else or something out of our budget. Eventually she contacted me to look at two used BMWs that were in the budget and just what we were looking for. In the end we bought a used X3 that came in well below our budget and exactly met our needs and wants, over all an outstanding car buying experience. I will continue to recommend Acura of Mobile (Joe Bullard Acura) and especially Britney to our friends, and will likely remain customers in the future.

drlutex

May 28, 2014

This is the second Acura TL I have purchased through Patrick. Extraordinarily professional. He's become a trustworthy friend. I would not buy a car from anyone else.

tsx37

May 19, 2014

This rating is for a new purchase.This rating is null on customer service and quality of work. I have no repair experience with the service department.The rating of 'great' on the other elements is reflective of a first time encounter with Joe Bullard Acura (Acura of Mobile) and product representative Patrick Norton.I'm a repeat Honda owner. I happened to look into Acura after seeing the new ILX on the road while looking for a new car. This is my first dealership exposure to Acura products. Patrick is a knowledgeable, unassuming and helpful product representative. He knew the answer to every question and I was efficiently oriented to a new product without any request from the dealership for personal information. That's different. Pricing discussions and agreement to buy were completed by phone (I live 90 miles from Mobile). The dealership's web site is very well organized. The Acura website is excellent. I didn't shop with other dealers. You get the impression that Patrick's your agent as well as the dealer's agent. He's the dealer's agent of course but what's clear is that he's there to help you get to your objective, not his. The energy from the other staff (management, warranty products) was of the same energy - informative, helpful, no apparent bias about your decisions. The showroom environment is merged with service and yet it is upscale, quiet, comfortable and low key. I witnessed first hand the handling of another automobile that indicated that this dealer is prepared to go beyond what is required in order to do what is right by the customer. Where're you gonna find that today? It's consistent so it must come from the top. A real pleasure to have a long (4 months) and difficult purchase decision process concluded w/o any influence that was not helpful to me. I really hope my service experience has something in common with this sale. That would be welcome from 90 miles away.

mkg15

May 16, 2014

I bought a Certified Pre-Owned 2010 Acura TL from this dealership in August of 2013 and had a great experience. The sales person, John McBryde, was very knowledgable and not pushy what-so-ever. I have been very happy with my purchase unitl, a little less than a year later (May of 2104), I experienced a major issue with my tires and had to purchase a new set. I was completely caught off guard, not expecting issues with my tires less than a year after purchasing the vehicle. I spoke with Mr. Jones directly and gave him my complaint. He sympathized with my position and did what he could to make the situation right. I am 100% satisfied with the handling of my case and VERY MUCH APPRECIATE Mr. Jones and his team at Acura. Thank you, Mr. Jones.-Mary Gardner

Latonia

May 5, 2014

Ms. Hartley was very prompt in responding to my email inquiry. I was able to handle much of the car buying process via email and telephone contact with her prior to getting to Mobile which I appreciated as I live about an hour away. She maintained consistent contact which is important to someone as impatient at me! When I arrived for my test drive appointment, Patrick Norton had the vehicles that we were considering parked out front and ready to go. We were treated with respect the entire time being given ample opportunity to drive each car, multiple times if desired, to help us make a decision. He gave us great suggestions, showed TREMENDOUS patience, and really made us feel like he had our best interests at heart about the purchase. He was responsive to our needs and inquiries and never once defensive, impatient, or unkind. It was an incredible experience and I will be referring anyone and everyone I can think of. I love the car that I purchased and the experience was one that will keep me coming back for future car buying needs. Thank you, thank you, thank you for such a great time.

williamweed

Apr 29, 2014

After visiting other dealers! We found that Acura of Mobile salesman Robbie Rousseau spent more time with us going over the vehicle, Introducing all of its special features and instructing us how to use them. I would highly recommend Acura of Mobile and Robbie Rousseau to all my family and friends for their next vehicle purchase!

drpryan

Apr 21, 2014

Acura of Mobile was recommended by USAA. Starting with Crystal with online support , to Robby when I arrived and Nick with the financing, it was an incredibly easy experience. I didn't feel pressured in anyway. Robby met us at the doorway and it went smoothly from there. The cars I wanted to look at were there and ready for test drives. He answered every question and assisted in every phase of the buy. When were leaving he spent 20 plus minutes setting up some of the technology features and explaining every thing in detail that could actually be understood. Thanks for the great experience. I would do it again!

JaredTaylor

Apr 14, 2014

Went to Acura of Mobile and purchased my first car. Raymond Williams and Nick Bolanos made the transaction as smooth as possible and took all the hassle out of it. Got a great deal and I love my 09 Acura MDX. Would highly recommend going to see these guys if you're in the market for a high-quality vehicle, new or used!

marianneb

Apr 7, 2014

John was very helpful and got us a great deal on the car we were looking for. I bought a used car, and would recommend anyone looking for a used car to check them out.

ebarbarnhart6

Mar 30, 2014

I found the car I liked on the website. I called and was impressed with the service I got over the phone. Then I set up a time to look at the car and was more impressed with the service and friendly attitude of Robby. He was very patient and answered every question I asked with a warm and genuine response. He made the buying experience awesome too. I did not feel pressured in anyway and walked away feeling very good about my purchase. He even offered to deliver my car to me because I was not going to be able to pick it up before they closed. I will tell everyone about my wonderful experience! Buying a car should be a great and awesome thing. Mine sure was!

WhitneyMoore

Mar 24, 2014

Acura of Mobile was very friendly and help me in the process of buying a vehicle. Robby took the time to show me how everything worked in the car and he made sure I understood how to operate it. I was very pleased with Acura of Mobile.

Natchloe22

Mar 1, 2014

Very great service. Robbie was very friendly and answered any questions we had. The entire process of the car purchase went very smoothly. I would recommend anyone to buy a car from Acura of Mobile. I love the service and the great car I got to drive away in. 5 star service.

Pambat79

Feb 24, 2014

I had a great experience! I was very nervous at first but the staff made me feel very comfortable. They worked with me and were patient!!! I had a wonderful experience and I am glad to be apart of the Joe Bullard family!!

CherryBerry09

Feb 23, 2014

One word for the service I received here at Acura of Mobile: AMAZING! My fiance I bought two cars! Go see Robby! He and Shannon, the finance manager made everything so easy, fast, fun, and stress free. Thanks a trillion.

jt02121953

Feb 19, 2014

I find this dealership's employees professional and reasonable in the manner in which they work with and treat their customers. John McBryde was friendly, helpful and easy to deal with.

smiller0920

Feb 15, 2014

I would recommend Joe Bullard to anyone! This is the second vehicle I have bought from them and they were great both times. There was actually an issue with the first used car I bought and they exchanged it for another vehicle because they wanted me to be happy with my purchase. This time I purchased a Buick Enclave and I love it. The salesman Robbie Rousseau (Who was from the Acura dealership but found me the car at Cadillac) was wonderful. He was not pushy at all and he was very honest. That is hard to find in a salesman! The finance manager Richard Nassar (Cadillac) also went above and beyond to get us the best rates. Thanks again for great service! I will be back to Joe Bullard for my future automobile purchases. Thanks for a great car buying experience! Shellie Miller

treyb1019

Feb 10, 2014

Patrick was wonderful to work with. He was attentive to detail and helped me find the right car for our family. He treated us like family. The F&I Manager (Shannon?) also made the contracting process a breeze. After securing our own financing from a local credit union, we were surprised when she could beat the outside rate. We ended up financing at the dealership.

CVangronigen

Feb 10, 2014

By far the easiest car buying experience I've ever had. The negotiations with the Internet Sales area were easy, the trade in was fair. The communications by phone and email were timely. When there was a misunderstanding, they called to talk it over. When we arrived after a two hour drive to the dealership, the people in person were friendly and even the paperwork was harmless, and good for a few laughs.The only hitch was that the car wasn't prepped when we arrived. If it had been, the entire transaction could have been completed in 20 minutes. As it was, it only took about an hour to get it done. The coffee in the showroom was really bad too But if the only thing you can complain about is the coffee, I'll take that.

Thehouli

Feb 8, 2014

Test drove an Acura RDX, and that experience was okay. A couple of weeks later we phoned our sales rep and scheduled an afternoon to try to negotiate a deal. Unsolicited, the rep said they honor Truecar deals and suggested we might go that route. Without thinking much of it, we went there looking only to negotiate a fair deal, similar to the average price other RDX buyers have paid. When we got there, the rep offered us what he claimed to be the Truecar price and refused to negotiate more than $200 or $300. We found this price to be well above the typical price paid for the car and, when we told him this, he became quite confrontational. So, we left. Later, after a little research, we found that in fact the price he offered us was in fact the Truecar price. However, the TrueCar price for that locality was nearly $1000 more than any other locality we looked at in the Southeast and more than $2000 above the Truecar price in one locality, where we actually bought the car. I am not 100% sure why the Truecar price in Mobile is so much higher than in other locations, but I suspect it has to do with lack of local competition. Either way, when push came to shove, we felt our rep became condescending and not particularly pleasant. I would recommend finding a different location to buy an Acura.

brianleehall

Feb 4, 2014

Bait and Switch!! I was ready to purchase a MDX and we negotiated a price plus tax. I was very clear that I was only going to pay the price plus the tax. I went home to get the title for my trade. We were about to close, they came out with $1900 in "Other" charges. I could not be more clear on that I would not pay any other charges. My wife and i got up and left immediately. I did not expect this from an Acura dealership. Then on the way home, they wanted to "Meet Me Half Way".

amymc08

Jan 27, 2014

Very nice & efficient. I absolutely love my new 2012 Acura TL!! When I found the car for me I was in/out in adequate time. I highly recommend this dealership!!!

lghenryjr

Jan 26, 2014

Patrick provided the perfect level of service. He asked what I already knew about the car and what more information that I needed. He focused on provided the information that I needed. His suggested route for the test drive was very good because we experienced several different road conditions. He was also very focused on completing an acceptable deal as efficiently as possible.

alexxcarter2012

Jan 22, 2014

Outstanding service and professionalism......couldn't have asked for anything more. Exceptional attention to detail with no hassle. Also, kudos to Finance rep Ms. Shannon.....what a delightful lady with excellent customer service. Will recommend to family members and friends.Thanks for everything!Lucille H. Carter

meganleiggh

Jan 14, 2014

This guy defiantly is a great salesman he knows EVERYTHING about the car he's trying to sell to you, and is very friendly and nice!

mwm143

Jan 3, 2014

The employees at Acura of Mobile were incredibly helpful and helped me be able to drive home in a vehicle with which I was incredibly happy. As someone relatively new to the work force, my credit was not well established, but they found a way for me to get financed. Everyone at the dealership was friendly and welcoming. Both Patrick Norton and Shannon Reeves were honest and upfront about the entire buying experience, which is something I greatly appreciate. They also didn't try to "suck up" to me because I was a potential buyer; acting that way always comes across as being fake, and I like that they weren't like that. They made me feel comfortable enough for me to ask questions, because I know I would get straightforward and truthful responses. Patrick has since e-mailed me a few times asking if there was anything else he could do, even though I've already taken the vehicle home. Shannon gave me a number to use in case of an emergency (e.g., should I get pulled over on the drive back to Texas for not having a tag) and made me feel as though she would have my back should I run into a pickle. I also interacted briefly with Crystal Wells, the Internet Manager. She was the one who was my point-of-contact before I visited the dealership -- she set up my appointment to test drive, which was when I really fell in love with the vehicle. She made a point of meeting me (I was finalizing the details of the purchase when this happened), even though I did not interact with her once I went to the dealership. This was my first car-buying experience, and I'd say overall it was an incredibly positive one. I would recommend the folks at Acura of Mobile to anyone interested in having a great experience while purchasing an incredible vehicle.

custerkf

Dec 22, 2013

Outstanding sales experience, Patrick was a true professional explaining everything while showing/test driving the car. Sale was no pressure and pricing was great. Dealership did not have the color Acura we wanted in stock and immediately went to work finding the car we wanted. Delivery of the vehicle was excellent with Patrick taking all the time needed to explain the car and its capabilities. I recommend Patrick and Acura of Mobile with the utmost enthusiasm for anyone looking to purchase a new car.

flet4141

Dec 22, 2013

We'd been running wide open because of Christmas and having just gotten home from a 7 month long trip, so we were feeling very harried and tired. Joe Bullard's Acura of Mobile dealership provided us with a pleasant, pressure-free atmosphere, which sets them apart from so many others in the area. John McBryde, our salesman, was very helpful and knowledgeable, which is so crucial in a new car buying experience. The Acura MDX that we bought had been totally revamped for 2014 and John had it down! My wife and I, having both retired from sales, had a profound appreciation for having had a salesman of John's caliber. His professionalism and determination to put a deal together very much impressed us. To put it bluntly, my wife and I are difficult people to negotiate with, but John, and his manager Robert, stuck it out late on a Saturday night. They were tired and probably ready to go home, but they did what they had to do, and they did it without giving their car away. We went car shopping without any intention to buy that day but they brought us around. I felt like I was treated very fairly on the trade, as well as the new car. They were both super friendly, eager to make us happy and very pleasant to deal with. In a couple of years, when we're ready to "deal" again, we'll be back and probably dealing with John in management and Robert running the show. Thanks for everything guys. Oh, we love the car too! The MDX puts the Cadillac SRX, Yukon/Tahoe, GMC Acadia and Buick Enclave to shame! No comparison. And though the MDX is in the luxury class, we didn't buy the Lexus, Mercedes, Audi, et al , because we didn't want to spend over $50k. But we feel we got a car every bit their equal, if not their better! We couldn't be more pleased. Franklin F. Loxley, AL

Kingteha

Nov 11, 2013

Robby Rousseau was extremely professional and helpful with my recent purchase of a 2010 Acura TL. I had no intentions of purchasing an Acura but Robby's outstanding customer service left a lasting impression on me that I returned the next day after going to several dealerships. In addition, he was very excited and knowledgeable about the Acura brand/product.

tazsmith

Oct 16, 2013

Mr Williams was the very best sales person I have ever met, he was very helpful and never once pressured me about making a sale. He was very concerned that I understood all my options, very polite an d I will recommend my friends to come visit Mr Williams

mrogers858

Sep 10, 2013

After spending several weeks researching cars, I settled on two: the Toyota Avalon and the Acura TL. I had already test driven the Avalon and gotten a price from a dealership. I made an appointment to test drive an Acura TL at Acura of Mobile. We were late getting to our appointment with John McBryde. We apologized for our tardiness and he assured us it was not a problem. The specific car we wanted to drive was waiting for us. John took a few minutes and explained some of the driving features to us. He told us that he wanted us to feel comfortable when we drove the TL and that he liked to just sit in the back seat and be quiet while customers test drive. We drove the TL and loved it. We went inside the dealership with John and told him the price we wanted to pay for the car (we had done quite a bit of internet research). He did not give us any cheesy salesman remarks or feign any indignation that we were offering too low of a price. He simply said, "Okay. Let me talk to my manager." he was back within minutes and said his manager would accept our price. We told John that we need to drive the Avalon once more just to ensure we were making the right decision. He said that was fine and parked the TL behind the dealership just to make sure it wouldn't be sold while we were gone. After driving the Acura once more, we settled on the TL. We called John and told him were coming back to purchaser it. It was being detailed when we arrived. The paperwork process was simple and we walked out to take ownership of our new TL. John spent several minutes explaining some of the technical features; he even set up the bluetooth and imported my phone contacts for me! John also went back over the car making sure that the windows were spotless. He noted that the gas tank was only 3/4 full, so he had us follow him to a gas station so he could fill it up. This Acura purchase was the most pleasant dealership experience I have ever had, and John was just awesome.

tommyharrell

Aug 15, 2013

We have owned an Acura in the past, so we know they are a quality company. We looked at a 2013 MDX and were impressed that our salesman was not pushy. We did more research and found out the 2014 MDX's were going to be built in Alabama - a great incentive for us! The 2014's were also expected to have better gas mileage economy - another reason to wait. We contacted our salesman and he concurred with our decision. He contacted us about the release date of the 2014 MDX and invited us to the showroom for a day-before-release chance to view one personally. We really loved the upgrades! We decided to get one, but they are a hot item and we had to wait a short time. We love this vehicle and our dealership!! We will always drive an Acura!

mquimby

Aug 10, 2013

My husband and I just purchased our 4th Acura. Every vehicle we have owned has been reliable and fun to drive. We became repeat Acura customers because of the service department at Acura of Mobile. Robby was the best salesman we have had the pleasure to work with. We were, of course, familiar with the cars and knew what we wanted to purchase. Robby was honest and patient and represented us well throughout the purchasing process. I would definitely recommend Robby at Acura of Mobile to anyone in the market for an Acura.

jny915

Jun 22, 2013

I found my 2005 Acura TL on Car.com and fell in love! I live 2 hours away from the dealerdhip so it was going to be a headache to get there and look at it then come bavk to my jome town and get all my financial affairs in order to buy it. The staff at Joe Bullard made what would have been a huge headach a breeze! They kept me informed with emails and calls so I would know how the paperwork was going and that they were in contact with my bank and brought my car all the way to me! All we had to do was sign a few papers and it was all ours! I will definitely be going back for my next car, and I recommend Joe Bullard and my salesperson Brittany McCord to all of my friends and family!

VTHokie91

Jun 13, 2013

I really appreciated the low pressure buying experience at Joe Bullard Acura. John McBryde, our salesman, went the extra mile to make sure everything was handled very professionally. I would recommend not only John but the entire dealership to any of my friends in the market for an Acura car or SUV.

Islandflamingo

May 29, 2013

I love my car! This was the best car buying experience I have EVER had. Patrick was honest and straight forward throughout. I never felt pressured in any way. Perfect car and perfect car buying experience. I will highly recommend Patrick and Acura!

EricaHolland

Apr 30, 2013

My experience at Joe Bullard Acura of Mobile was phenomenal!! Robby was so wonderful to work with when buying my new Acura RDX, and I would not hesitate to recommend him to my family and friends. I never felt pressured to make a purchase sooner than I was ready, and Robby worked with my schedule to make sure he was always available. I only visited the dealership twice; once to test drive (on a whim), and the second time to buy. With two months of time in between those visits, Robby never failed to maintain contact, and make sure I always felt comfortable knowing every detail about my car and the purchase options. He is definitely not your typical "car salesman"; in fact, I would not even give him that title. I left the dealership feeling completely satisfied not just because I bought a new car, but because of the high quality customer service I received. Every employee I encountered made me feel completely valued not just as a customer, but as an individual and a friend. I have no doubt that I will return to the dealership (and make the 60 mile drive) just for the service I know I will receive. THANK YOU ROBBY!!!

channing25

Apr 27, 2013

Excellent service! Everyone was extremely helpful and nice. They made it an awesome buying experience. Robby was upfront and honest. I would definetly recommend this dealership to everyone!!

Bella40

Apr 14, 2013

Great experience! Great dealership! Great salespeople! We love our new car! Very pleased. Would definitely buy from them again. Will recommend to family and friends.

mistybarrett

Feb 21, 2013

Robby worked with me from another state to make this purchase! We worked a trade deal and when we arrived the paperwork was ready..He even delivered the vehicle to us in Florida. Stress free and a breeze! Definitely recommend!

Tarzan13

Jul 27, 2012

Patrick Norton was very friendly and helpful; made the whole experience enjoyable and hastle free! I most would definitely recommend Patrick to other future customer's as well!

mojsa84

Sep 14, 2011

*Price is marked good because repair can be more expensive at a dealership rather than a local automotive shop HOWEVER, the quality of work is worth the extra price. If I was rating value of work for price it would be a rating of 5(great).We have been bringing our Acura TL to this dealership for as long as we have owned one. Acura of Mobile has provided excellent and timely service, rental cars by appointment, and an absolutely wonderful staff! During these economic times, many people, such as us, are unable to afford to fix a leak in the AC, cruise control, and all the other bells and whistles that are required in a 100,000 plus mile vehicle. This dealership is straight up with what you must fix now and what can wait. You pay for honest and reliable service which to us is worth it. AND they truly care about their clients. We have left a wallet with over $200 cash and credit cards in our car being serviced. Everything was how it was left but cleaner because they washed the vehicle inside and out! Yesterday, we picked up our car and unfortunately, we had left two IPods while it was being serviced. We realized it today and the IPods were nowhere to be found in the car. It was hard to believe that someone would steal them given our track record with this dealership. So, we called and spoke to a manager right away only to find WE left the IPods at the counter and their loyal employees turned them in! Just another reason to heart this dealership even more! Not to mention the fact that Acuras are outstanding vehicles and made to last Thanks Acura of Mobile for our 110% satisfaction!