Used Cars for Sale at Joe Myers Ford in Houston, TX

Alex8323

Nov 22, 2016

Rod ...was very help full in get getting me into the car and payment i could afford...he was friendly and made the process really easy

lisa swonke

Nov 22, 2016

Both James and Craig were pleasant to work with, the only downside was the time it took to get the car ready to take home.

bobby,2727

Nov 19, 2016

Did a great job helping me find the truck I wanted and did a little extra to take care of my needs.I would buy another car from them.

Cgraham

Nov 19, 2016

I have had very good experience with Joe Myers. They have address any problems I have had and been very helpful with all my questions. I have purchased 2 trucks from Dan Howard and he has been very helpful.

ormazd

Nov 19, 2016

Nick gave me more information on the Roush supercharger packages than I could get anywhere else. He worked with me on the phone and had my car built before I left the house. It was definitely worth taking the 6 hour drive to deal with them.

Texas turtle

Nov 19, 2016

Dan Howard in Sales and Craig Bailey in Finance are two if the greatest people to work with. No stress and they willl remember you for life. We purchased two vehicles here and have sent many others out to buy.

JillSLester

Nov 18, 2016

After being blown off by Tommie Vaughn Ford, this team picked up the ball and ran it into the end zone !!! Kudos to this team for not wasting my time and getting the job done!!

Ang

Nov 15, 2016

These guys were professional, courteous, and helpful! After a horrific experience at Auto Nation Ford in Katy, this was a welcome surprise. Ralph, in Sales, was super sweet and prompt! Larry, in Finance, was amazing and efficient! These guys are top notch and made my 37th birthday a success...

Mason

Nov 14, 2016

We had a great experience with Joe He is an awesome individual and would highly recommend to all of family and friend to buy a vehicle from Joe Myers

Sales

Nov 13, 2016

Robert Martin great people to work with I would recommend my friends and family and anyone in the market for a new vehicle or any service work

Aja lynn

Nov 12, 2016

I highly recommend buying a car from this dealership great service great people and they would work with you. Stephen made it happen he's the best !

Craig

Nov 12, 2016

They made me fell like family here! The sales and staff were very professionale! No presure! It feeled great to walk in and out knowing I got a great deal!

Robg12

Nov 12, 2016

Al was very helpful throughout the whole process. It was my first time purchasing a vehicle through a big dealership and I'm surprised at how easy it was. I will definently recommend this ford dealership.

daviscb1

Nov 11, 2016

Joe Myers ford is hands down, the best dealership I have ever purchased a vehicle from. "Painless" doesn't describe my experience enough. Josh and the finance team took amazing care of me.

Flexasorus

Nov 11, 2016

Fausto is by far the most through sales associate I have met, I would recommend him to everyone I know just as I was recommended to him by another customer.

Phillygirl

Nov 11, 2016

We worked with Greg Martin to purchase a new car. He is a knowledgeable and friendly sales professional. The experience was stress-free. Thx Greg!

Slick

Nov 9, 2016

My overall experience at Joe Myers was great. I want to recommend the dealership and in particular my sales person, Bruce Ochs. He was very helpful and accessible.

frd99

Nov 8, 2016

Joe Ramirez is always our go to when we need a new vehicle. He's awesome to work with and always goes above and beyond. We just finished our 4th vehicle purchase from Joe (after trade-in) and couldn't be happier. Highly recommend.

Texas

Nov 8, 2016

The dealership was very responsive in contacting me once my inquiry was submitted. Once I was onsite to look at the car, Alex was very friendly and his mission was to help me find the car I wanted.

FordDude16

Nov 7, 2016

Rod was great helped us get new cars, bought an F150 and Explorer Platinum. He helped us thru the process and was very courteous and assisted my wife and I with our purchases. Would definitely recommend.

Timmd1965

Nov 7, 2016

Because i would say they go above the norm to help customers . The time there they were nothing but courteous and made me feel like i made the right decision to choose joe myers

Tadvaldez

Nov 5, 2016

Every time i have come in for service. I have been treated very professional .When i was promised a time. If has been fixed soon then expected. Al hall has been an awesome salesman. I have bought four vehicles from him with a years time frame

Aje2003

Nov 4, 2016

Friendly welcome that really made a difference, our sales consultant (Al Hall) was an absolute star, going above and beyond to get the vehicle ready for us, and also great after sales care. I would definitely recommend Joe Myers Ford and Al Hall.

jerome

Nov 4, 2016

My sales representative provided advice and information that helped me make the decision as to which vehicle fulfilled my lifestyle. After I drove the vehicle home I was so pleased that I can honestly say this was the best vehicle purchase I have ever made. After the sale, the rest of the Joe Myers team I met were professional and helpful as well.

Momofatdog

Nov 4, 2016

Great car buying experience. We were treated respectfully by all persons working. The entire team works collectively to satisfy the customers. Never did we feel pressured to buy a new car. The entire dealership is spotless and and very inviting. I don't have one negative thing to say about this dealership, we were very impressed.

Lc1

Nov 3, 2016

I am very pleased with the service. My sales guy Al handled everything online/over the phone when I went into the dealership I was out of there in no time! I will definitely be back to purchase another car from them and refer others.

Sergio

Nov 3, 2016

Joe Myers Ford is the best dealership where you are treated with respect and they work with you to get you the best price. Tony Morgan is very kind and respectful he has a beautiful soul he showed me where and who our service advisor would be and constully offered me and my family something to drink I would definitely recommend Tony Myers to my family and friends. And when it came time to sign all the paperwork Glen Lecamus was awesome he is very outgoing and made time go by fast. Great experience me, my wife and son are very happy we went to Joe Myers Ford.

Ved

Nov 2, 2016

Great team to work with. Very friendly atmosphere. John handled our requests professionally and helped with good choices of vehicle to choose from. Will definitely work with him again if I had a chance

Danie

Nov 1, 2016

I purchased my daughter's car from Malachi earlier in the year. He was such a pleasure to do business with that I went back to him a few months later when my son needed a truck. I would highly recommend him to anyone.

Kntx720

Nov 1, 2016

It was a fast car buying experience. They had a vehicle that had all of our requirements. Would recommend them to anyone shopping for a new vehicle.

Mark

Nov 1, 2016

I had a great experience at Joe Myers. My salesperson, Alex Morales, was very thorough for both my wife and I as we came to test drive separately. Alex was a pleasure to work with and was not Pushy. Overall experience was great and I would recommend Alex and Joe Myers to anyone.

Toy1

Nov 1, 2016

I highly recommend Joe Myers Ford and John Templeton as a excellent sales person. Had excellent experience both wit sale as well service when I had my after market equipment installed.

Derwin Perkins

Oct 31, 2016

This dealership never ceases to amaze me. I have all of my company trucks serviced by Joe Courtney in service and recently bought 2 new trucks from John Templeton in new cars. I am very happy with the deal that I got on both trades and the purchase of a 2016 F150 and 2017 F250. I continue to recommend this dealership to my friends and business associates.

DSC

Oct 31, 2016

We found a new truck at a competitive dealership, requested pricing from Joe Myers on the same truck for a comparison. Not only was Joe Myers competitively priced, their customer service was above and beyond. They actually brought the vehicle to our office so that we could view it without having to take time out of our busy schedule. John Templeton was excellent in explaining all of our options along with the purchasing process. Ryan Brinkman the sales manager was also very helpful and friendly though out the process. We will definitely be taking our fleet purchasing from your competitor over to Joe Myers and buying all of our new vehicles from John and Ryan at Joe Myers.

John1

Oct 31, 2016

Dan Howard was great I only buy my cars from him great service he always take care of me.I have been his customer for 22 years.i will alway go to him for my autotive needs

LilBit

Oct 31, 2016

Nice place to buy a car. Salesman Dan Howard knows is business. Answered every questions with a direct answer. Pleasure to do business with people like this.

Msc2425

Oct 31, 2016

Have been going to Joe Myers for the last 5 yrs and have bought 4 vehicles. Thanks Joe Myers! We will definitely be going back in the future.

sjgar

Oct 30, 2016

Called at 10 am on a Sat. got to the dealership at 10:30 work done by 12:00.. Excellent service, super quick and friendly.

Ford fan

Oct 29, 2016

I would recommend this dealership to any of my friends and family. They had the vehicle I wanted and were able to come to a deal/conclusion that worked good for both of us, with very little work. A+ dealership

Jennifer - HOCKLEY, TX

Oct 29, 2016

Great service and sales people. Made the painful process of buying a new car fun. Recommend this dealership to anyone. Will return with my next purchase.

IAM_5.0

Oct 27, 2016

I would really like to thank Joe Myers Ford for putting me in my dream car. When I got there I already knew the car I wanted but Phil he was great he met me in the parking lot and greeted me with a hello and was attentative to what I was looking for. Withjust an outstanding personality it really didn't feel difficult at all to make the decision in purchasing from Joe myers ford but Phil he sealed the deal and made my experience definitely 5 star worthy.

Rick

Oct 27, 2016

Excellent experience - found truck I wanted - did not waste my time - quickly made the deal and completed the paperwork timely. I would come back for my next vehicle.

dmaulsby

Oct 25, 2016

From setting an appointment, to the customer service, auto maintenance and waiting room environment -- only excellence! Every single time Joe Myers Ford exceeds my expectations! Thank you!

Max

Oct 24, 2016

I had a great experience at Joe meyers ford. I really would like to appreciate Mr Greg Martins who helped me and I strongly recommend Joe Meyers.

Rosanne Kearns

Oct 20, 2016

This is my 3rd vehicle from Joe Myers - every single time I have been amazed as to their dealership compared to other vehicles I have bought from other dealers.....they are so far above the norm! Thank you Joe Myers for being my dealership/serviceship of choice.....because I DO HAVE A CHOICE!

jetdriver

Oct 13, 2016

This was my 3rd new car purchase in two years from Joe Myer's Ford. The friendliness and low pressure approach auto sales is reassuring. No Hassle, friendly service makes new car buying as easy as possible.

MUSTANG LUVER

Oct 13, 2016

I WAS LOOKING TO BUY A NEW MUSTANG,SHOPPED ONLINE AND WAS MADE A DEAL WITH JOE MYERS FORD, I HAD TO WORK ON SATURDAY AND WHEN I GOT OFF FROM WORK I WENT TO HOUSTON AND I WAS SOLD A CAR AROUND 7 PM AND THEY FINISHED THE DEAL EVEN THOU IT WENT INTO HOURS AFTER CLOSING.

yanju

Oct 6, 2016

My English is not good,during that Mark help me a lot to know the information of the car and help me to buy the insurance

Andrew23

Oct 4, 2016

The experience I had at Joe Myers Ford with Michelle Shepard (Internet Sales Director) and Chris Alligood (New Vehicle Sales Director) was the kind of experience you hope against and what has given car salesmen their reputation. I will not judge a company by one bad employee, but when two managers conduct business with unapologetic dishonesty and open deceit, it is fair to judge those are qualities of the culture as a whole.Hoping to capitalize on a manufacturer rebate the day before it expired, I called around to 6-7 area dealerships letting them know I would be purchasing a new F150 XLT FX4 5.0V8 (with a few other items) and was searching for the best price. Whoever gave me the best price was going to sell a truck that day. Joe Myers offered me the best price and earned my business. The price was agreed on, and just to be sure I told Michelle that if the price she quoted was the price at when I got to the dealership, I would buy the truck, and if they tried to pull a "gotcha" or any tricks/add-ons/etc., I would go to another dealership. She assured me, "That is not how we do business here... we believe in being up front and honest." I told her again my promise (you make good on the offer and I will buy the truck for that price). I get to the dealership on 7:00PM on a Monday night early in the month (meaning the dealership is empty of other customers), and I asked for Michelle. A sales rep told me he would take care of everything and would not let me see speak to Michelle (clue #1 that they were going to pull something). Next, the price was $897 more expensive than what was agreed on for "dealer added items that were already installed." Surely they were not installed in the hour between my conversation with Michelle and me arriving. Their story changed multiple times as to why the charge was there and what it was for, then when they saw I wasn't having any of it, so Chris Alligood stepped in. Alligood was even less customer-focused than the sales rep and offered to remove the tint and the bed-liner and a few other things to get rid of the $897 additional charge. Chris Alligood, the New Vehicle Sales Manager would rather remove the tint and bed-liner, which will cost them money and which they cannot reuse than give me the truck for the agreed on price. It would not save them any money to remove those, and would only take away from my experience and value. That tells you how they view and treat the customer. Selling me the truck for the agreed on price would have been a win/win, but instead they chose to be dishonest to try to get another $897 and lost a sale and I still don't have a new truck (they chose lose/lose).Bottom line - The culture at Joe Myers from the very top down is one of dishonesty and deception and one in which they would rather a lose-lose outcome than a win-win. Within an hour of posting on Facebook that I was disappointed with Joe Myers Ford, 6 of my friends in the area commented that they either heard bad things about this dealership or had terrible experiences themselves. I will not buy a vehicle from this dealership or any dealership represented by Michelle Shepard or Chris Alligood.

Billybandit

Oct 2, 2016

The best experience that I have ever had purchasing a new vehicle. The sales staff and the finance department were fantastic. I will be passing this on to my friends and family. You won't be disappointed by shopping at Joe Myers Ford. Thank you Fausto Andrade in sales and Pedro Lopez in finance. .

Oriana68

Oct 2, 2016

it was a no hassle experience. They were very helpful in finding what I wanted & understood what I wanted. I would recommend Alex & Bill to others as my mom had done for me. Thank you both very much.

2468dawg

Oct 1, 2016

Very helpful and courteous Good prices. Greg martin in sales and Pedro Lopez in financing were very quick efficient professional.Thanks for the great service

jsallaz

Sep 29, 2016

My experience at your dealership was outsranding, from the time I met my salesperson Joe Ramirez to the finance guy. I would highly recommend this dealership to my family and friends. Thanks to everyone there!!!John Sallaz

Studebaker57

Sep 26, 2016

It wasn't a high pressure sale event and Robert was easy to work with. I would deal with them in the future on a new car.

Grandma

Sep 19, 2016

I have been impressed by the willingness to work with me on my needs and make me feel comfortable. I have been delighted with all services I have received from Joe Meyers.

the great excape2

Sep 16, 2016

The dealer was more than willing to help me get the car I wanted. After looking at cars on he Ford website and test driving one in stock, I decided to order a car.. They were very helpful and kept in touch as the car was manufactured and arrived.

William Horne

Sep 11, 2016

after all the paperwork was done i still had to wait to take possession of my truck even though it was raining the detail had to be done, which put me behind. one thing that said to the salesman was i needed to out quick. so why did the truck need a complete detail when it was raining cats dogs.

Chip

Sep 10, 2016

Went into Joe Myers Ford knowing what i wanted. I got with my salesman Kenny Hampton, went through the inventory and found just what I was looking for. Kenny showed me the truck showed me the rebates gave me a great trade in number. Went to finance and the rest is history.

DorothyF

Sep 10, 2016

Joe Myers Client Advisors Josh T and John T and Finance Director Craig B were outstanding and provided excellent customer service. If you are in the market for a new vehicle, I highly recommend speaking to Josh T and John T at Joe Myers.

Foxxy1969

Sep 9, 2016

First time I ever bought a ford. Sales was excellent and everyone was very nice to deal with. Everyone from the front desk to the lady handing me my warranty paper work was great.

Tony

Sep 8, 2016

Have purchased at least 4 new vehicles from Joe Myers Lincoln and the svc advisors Cindy J. and Brandy G. are phenomenal! Great svc and follow up! Highly recommended.

Michael Preston Mills

Sep 6, 2016

My wife and I knew what we wanted for a new vehicle and decided to try the Joe Meyers Internet Sales team. They had the model and options we wanted at a very competitive price. Our purchase went smooth and we were very happy with the service received. We would not hesitate to purchase a vehicle from them again. We are now fans of the Ford Edge. Already have two road trips in and the dogs also approve. Best Regards, Mike & Heidi Mills

Nick Hale

Aug 31, 2016

Great service great price was great finance. Was very pleasant experience. Would suggest this dealership to every one. I will buy all of my future vehicles here.

shannon.selph

Aug 31, 2016

I walked in with a printout of my dream car, my financing and deposit information in hand. Guillermo not only met my expectations, he exceeded with better financing! Loving the dealership and the car!

Ayman Rasmy

Aug 29, 2016

They are really very professional and know how to impress their clients very well. I am really appreciate their effort to help me to get my interested car which it was ready even when I arrived early 1.5 hrs. I'll recommend them to my friends and coworkers.Thank you

JJAli

Aug 29, 2016

Great and friendly service they have and they help you find out what kind of vehicles you like and need it with better price. I'm very happy and satisfied with my purchase of F-150 platinum. Thanks

Billie Owens

Aug 27, 2016

Cindy Javurek has been the most outstanding Service Advisor we have ever dealt with! Everytime we have brought our 2012 Lincoln MKT in for service she worked diligently to resolve the problem in the most cost-efficient manner possible. She has gone above and beyond and many times over. She is very knowledgeable and makes certain that we completely understand what is being done and why. I couldn't recommend her any higher!

Sharonas

Aug 26, 2016

My experience Joe Myers Ford was absolutely the best Dan is very great at what he does and I was happy and satisfied when I walked out those doors today and drove off the lot in my brand new truck thanks Dan.

diverdave

Aug 23, 2016

I have always used the Joe Myers service department because I know that the job will be done right the first time. The staff has treated me with the utmost courtesy each time I have come in.

Jinx

Aug 23, 2016

My purchase of my new Ford F150 was one of the most exhilarating experience that I have a had. The service was excellent. The finance person was also excellent. This is my second vehicle purchase from Joe Myers Ford within the last year. I guess we are like family now.

Tim

Aug 21, 2016

In the course of a week, I had service done and purchased parts for my 2005 F150, I shopped for both new and used vehicles. Every step of the way and each person I dealt with was outstanding. Starting with the service department, Joe Courtney and the service cashier (can 't remember her name) were a joy to deal with. Likewise for Doug Simpson in parts. As we have a new driver in the family, we were in the market for a third vehicle. I started with Ivan Fedko to look at used cars and trucks, but also visited with Mark Laurence to consider new vehicles.In the end, we purchased a new vehicle to bring our Family Fleet of Fords up to 3.. This is our second Joe Myers Ford. We will be back for more in a couple of years as we will soon have another driver in the family...

foreman65

Aug 17, 2016

The sales person was very professional and willing to take the time to help me throughout the whole process and I was very impressed with him and the finance director . I finally found the perfect dealer that will have all my family business. thank you guys !!

Sherri2010

Aug 17, 2016

I have been buying cars from Joe Myers for about 5 years now. I always use Joe Ramirez III, he's professional but also fun. He made this experience easy and my 5 year old was with me. She said she had so much fun and wanted to do it again. Although, that won't happen for a while, it's really awesome that she even had a good experience. And I Love my new car!!!

JerrieC

Aug 15, 2016

They went out of their way to make sure I got into a new car today . Very attentive to my needs in a car . Super helpful in financing with zero down ! I will highly recommend Tony Morgan , Craig Bosley & Cedric . Thanks Guys !! I love my new car !!

Jardinero66

Aug 14, 2016

Sales person pay attention to customer requirements about the vehicle the client wants, good experience throughout the sale,satisfied overall,sales person attended even though it was really late after business hours.

Burtbroudy83

Aug 12, 2016

Best car buying experience ever. Great time stayed late to help make my dream come true. Can't remember finance team or guy at end but he was great also.

CRF TRUCKING

Aug 11, 2016

I consider Joe Meyers Ford a model for customer satisfaction. Everyone went out of their way to make my truck purchase an enjoyable experience. My salesman (John Templeton) sealed the deal for me, and the finance manager (Glen LeCamus) and service representative (Brandy German) were exceptional people to deal with.

CKW101

Aug 9, 2016

I visited two other dealers in Houston, Joe Myers won my business with great service and the best pricing. Special thanks to Joe Nabbs - he treated me right from the initial contact, to the test drive, all the way through the purchase. Joe Myers Ford is also a Lincoln dealership, so it is very upscale on the inside - not your typical Ford dealership, which I really appreciated.

Jack Foulke

Aug 5, 2016

We were greeted like family and treated well all while we were there. Would recommend to others. We are quite satisfied with our purchase there.

PStephens

Aug 3, 2016

We've purchased four cars at this dealership and our salesman, Nic Javurek, provides excellent service. Thank you Nick for all your hard work and dedication!

chutchinson

Aug 2, 2016

Many, Many, MANY thanks to Joshua Terry! From the first phone call (regarding a new vehicle I was interested in) to driving my beautiful Expedition off the lot - I could not have asked for a better sales experience. Joshua was a straight shooter, tenacious, honest, and incredibly patient. He went above and beyond in every sense of the way and I could not be happier with my new Ford Expedition. I am a first time Ford owner and Joe Myers' buyer, and it will definitely not be the last. Joe Myers has a huge asset in Joshua Terry. Fantastic experience!Callie Hutchinson

Mreist

Jul 31, 2016

Truly a quick and painless experience. They got me through the process and even the paperwork quickly. John Williams was great and I will be coming back to him for my wifes new car.

Richard Owen

Jul 30, 2016

I needed a new car badly, as my old car was just about gone. Cedric and Craig were able to help me get the new car on terms I could afford. I cannot thank them enough.

doroty123

Jul 26, 2016

buying the car was painless quick and easy. Brandon was always very helpful and treated us like family. Everything was taken care of and ready for us when we picked up the car.

royce

Jul 26, 2016

Just another dealer whose primary focus is the bottom line and not customer satisfaction. I would not recommend this dealership to anyone. Deception by omission is still deceit.

VLK

Jul 26, 2016

Tony Morgan is a professional Joe Myers is fortunate and blessed to employee! Our purchasing of our new Expedition was made pleasurable because of him!

becky2234

Jul 11, 2016

Great experience buying new Explorer - sales and financing. This is second car bought in the last year and I would recommend this dealership to everyone. Through in helping you find the exact car since husband had very specific wants in this vehicle. Thanks

F150 Lil Dee

Jul 8, 2016

U all care about your customer. Customer service was great. They went out the way to help me fine the truck I was looking for.

muaxe

Jul 6, 2016

Very knowledgeable and hard work service advisers. We have bought the car at this dealer 6 years ago and have been using the dealer service ever since. We are happy with their quality and professional service.

ronnie

Jul 5, 2016

Everyone was helpful and kind. Would drive from New Orleans again for my next Vehicle. Also i let my friends know about my experience with no problem.

Doug1213

Jul 4, 2016

I was very pleased with my experience. I bought a new F-150 and my salesman was very helpful.I also love my new truck.

Jake1130

Jul 3, 2016

Great, no pressure, very informative buying experience. Alex was helpful from the time we made an internet inquiry, through our arrival at the dealership, price negotiations, and finalizing the sale. Financing was simple, straightforward, and quick. Will be back for our next car!

DeeJay

Jul 1, 2016

Very helpful. I was looking for a new Mustang, The dealership hooked me up with their in house Mustang specialist, Mr John Williams He was extremely knowledgeable about the Mustang range, provided me with lots of useful insights and showed me around an awesome stock to find the vehicle that matched my needs. All in all a very pleasant experience, courteous, quick, friendly and the best deal I could see in the whole of Houston.

Peggysexplorer

Jul 1, 2016

Excellent dealership and buying experience, I have purchased other vehicles from this dealership! I recommend this dealership to all future Ford customers!

Rm29jiujitsu

Jul 1, 2016

My fiesta I bought brand new last year not even 30 000 miles and transmission has issues then soon as I get it same issues Eric in service dept was extremely rude told me to take care and being back also said they would tow it if I left it.

Ramirez, Monica 06

Jun 29, 2016

Very helpful and fast results enjoying my mustang had the car I been looking for

Butter

Jun 28, 2016

A good dealer to find the right vehicle your looking for . They treat you like family , and my salesman Al Hall went the extra mile to find the truck with all the exact features I was looking for , this is the third F150 I've bought from this dealer and having employees like Al is the reason why they will always have my business.

Suzi

Jun 27, 2016

Bill Wunderlich was friendly, knowledgable, and very patient with us. We ended up changing colors and packages on the vehicle we wanted midstream and he never batted an eye. Finance and aftermarket employees were great as well.

Happy Customer

Jun 26, 2016

Joe Myers Shop is reliable and does good work. Brandy German, Joe Myers Service Shop advisor is always curtious, willing to help, and very knowledgeable.She has been helping my family with our cars for about 4 years. She is one of the reason we keep taking our cars to Joe Myers Service Shop.

superbuyer

Jun 23, 2016

Best car buying experience I had in my entire life. I was treated very well on all departments, starting with our great sales person Fausto, Craig in Finance and Matt in delivery. This is and outstanding dealership. I found the best price from all dealerships in town. I recommend this dealership to anyone who wants to get a great deal and be very well treated.

dshriver

Jun 21, 2016

I recently bought a 2016 Ford Edge from Joe Myers. The buying experience was great. My sales rep was very helpful and he made me feel comfortable and did his best to make sure I was well informed about all my options. The entire experience was very painless and they helped me navigate all the paperwork for licenses and financing. I got a great deal and will definately buy a new car from them again. The reason I went to them for a new car is because of the outstanding service I've had from their service department. Every time I took my old car in for service they were kind, helpful, fast and honest. The quality of their work was great and they stood behind their service.

stevewconger

Jun 21, 2016

John Velasquez was by far the best salesperson I have ever worked with. Extremely helpful in ensuring that I got all discounts and rebates available. No pressure to buy. Would recommend him to anyone who want a fair deal. I drove in from Tyler.

slejhmr

Jun 19, 2016

Fausto was by far the most knowledgeable salesperson I have ever worked with. Extremely helpful in explaining the features of the truck. Would seek his expertise in the future.

Alex in Houston

Jun 18, 2016

We bought a very nice used F-150 XLT from Jax, who was great, in December 2014. It was precertified, so we also got a bumper-to-bumper warranty good for 100,000 miles, normal wear & tear excepted.A few months ago, the windshield wipers wouldn't turn off. Every 8-10 seconds, they wipe, whenever the truck is on. It's not a hazard of any sort, so we waited until we would be off for a few days to drop the truck off for what we expected to be a quick fix. We dropped it off Wednesday afternoon, and the service tech came out, diagnosed the problem--"I guarantee you it's a switch. Shouldn't be a problem to replace." We went inside, where he confirmed the warranty, and scheduled it for an actual service time. Friday. At 3:30. They were booked up, until then.So Friday evening, I called to check the status. I needed the truck over the weekend--that's why we took it in on a Wednesday--and must have it, Monday morning. They took my message, said they'd have someone call back. Nobody called back. It's now Saturday afternoon, and I just got off the phone with Chris, purportedly one of the managers in the Service Department. The conversation essentially went like this:I guarantee you'll have the truck Monday afternoon. --Monday?! Afternoon?? Why did we have a Friday appointment, if it won't be fixed until Monday? Because we have to check with the Warranty people. --You had the warranty information on Wednesday, it's a bumper-to-bumper, the switch involved isn't a normal wear-and-tear item, so what's the problem? Warranty people are troublesome; they may require specific voltage tests, all sorts of unreasonable confirmation. --Yes, but y'all have known about it since Wednesday, when the tech first diagnosed it, and confirmed the Warranty. Right, but then we had to actually confirm that was the problem, in the Friday appointment, and then start dealing with the Warranty folks. --Have you done that? Yes.--Great, then fix the truck. Not until the Warranty folks get back to us; we've sent them everything they could possibly ask for. --Great, then fix the truck, and if the Warranty folks turn down the claim, I'll be unhappy with them, not with you...I need the truck. Can't do it. We don't have the part. --Have you ordered it? Not yet. Not until the Warranty people approve it. But we get the part the same day. --Great...get the part today, fix the truck! Nope, can't get parts on Saturday. (I didn't ask: Then why be open for repairs on Saturday? This just doesn't ring true.) --So how about I come get the truck, because we need it, and I can bring it back Monday afternoon, when you have everything all straightened out, and can fix the truck. Nope; if you do that, you're going to the end of the line. We're really really busy, and understaffed. If we have the part Monday, and you drop it off Monday afternoon, you probably won't get it back until at least Wednesday.There wasn't much else to say, at that point. I thanked Chris for his candor, and sympathized with him about having to handle calls like this. He said he hates calls like this, too, because they've clearly failed to provide the service they should...but, even though it's not an excuse, they're understaffed and really busy.So my question for you, dear reader, is this: Why would you ever want to take your vehicle to be serviced by a Service Department that admits they're slow, understaffed, overworked, and have failed? I'd look for somebody else to do the service. We certainly will.

WDS & EK

Jun 17, 2016

From the moment we stepped into the dealership, I knew that all was well. Did NOT disappoint! The car, financing, paper work and then delivery.

Houston Native

Jun 16, 2016

New $60 F-250 molding loose on fender. Body shop runaround twice. pitiful service. They got my $ though. Afte two attempts at getting it repaired. I never thought I'd have an issue getting a simple repair done on such an expensive truck.

L71696572

Jun 16, 2016

it was very good. I am very happy! the car is great, and I am very happy with it! I have recommended my friends there already

Hans

Jun 14, 2016

Mark is a great gentleman that's why I bought 2 cars from him. He was very cautious of my time and worked hard to get me into a wonderful vehicle

Doss

Jun 13, 2016

The sales people were not pushy and genuinely tried match my wants and needs to what was available. It took a week to find the right match, but they helped to keep me up to date on the process.

TOM87

Jun 11, 2016

HI GUYS I PURCHASED THE TAURUS LIMITED LAST WEEK.WHEN I WALK IN THE DEALERSHIP PEOPLE TREAT ME WELL AND RESPECTFULL.THE PERSON I PURCHASED MY CAR IS MR .FAUSTO ANDRADE,HE IS FRIENDY KNOWLEDGEBILE STAFF WHO KNOWS ABOUT THE VEHICLES.HE EXPLAINED EACH AND EVERYTHING WITHOUT ANY RUSH.HE AND DEALERSHIP TREATED ME WELL.IM SO OUSTANDINGLY SATISFIED WELL.I WOULD RECOMMEND FAUSTO AND THIS DEALERSHIP TO EVERYONE.COME CHECK THIS OUT

KingRanch1

Jun 6, 2016

Due to the local flooding, I immediately needed a new company vehicle. Bill Wunderlich in Fleet Sales stopped everything he was doing; found the vehicle I needed; and took the drama out of the purchasing experience. Thanks BIll!

cflo1123

Jun 5, 2016

I bought my first vehicle from Joe Myers Ford in 2012. Since then, they have been my dealership to go to. From Sales, to Finance, to the Service Shop and the young ladies at check out. They are a 10 in my book. Keep up the great work! Chris

Torrela

Jun 1, 2016

Very pleasant experience. Very professional and knowledgeable sales and finance team. No hassles. Fair price up front. I was in and out of dealership within a couple of hours.

Cookie07

May 31, 2016

Fausto Andrade is a great sales representative for Ford Dealership. He helped me a lot with my purchase and met my needs and I will make sure to recommend him to all of my friends that need to purchase a vehicle in the near future.Thank you!

Fatjoe24

May 31, 2016

Really worked with me to get me a awesome deal. Didn't spend all day at the dearlership is always a great thing. My salesman Alex Morales drove a mustang himself so he was very knowledgeable about the car made it more easy to put me in one.

FOWLER TAX

May 31, 2016

Make sure when you go to Joe Myers you ask for Issy. He was great and very helpfull. It took a few days to work price out but well worth working with Issy.

joemyersfan

May 31, 2016

- Purchased second new vehicle from salesperson Cedric Dave. It was late in the day when we contacted him (5pm), he stayed until after 10pm (along with others) to get deal done.- Glen in Finance and Jean in Vehicle handover department were most courteous and professional at a very late hour.

JM__Ford review

May 30, 2016

Scheduled appointment, viewing vehicles, finance department transaction and everything, everybody else all went great. No hitches at all !! Service on prior vehicles has bee excellent.

trt3315

May 30, 2016

We had an excellent experience purchasing our new Ford Escape at Joe Myers Ford. Tony Morgan and the staff at Joe Myers did an excellent job. The most hassle free vehicle purchase we have ever experienced.

Terry

May 22, 2016

Great service, very friendly team, no pressure sales team. Second car purchase from Joe Myers within one year. Very satisfied customer. Will recommend to friends and family.

Aggies03

May 21, 2016

The whole process from start to finish went smooth and was done in a professional manner. ehen the time comes again to buy a new car it will definitely be at Joe Myers.

FORDMAN1369

May 20, 2016

GOOD PERSONALS (excellent) Willing to help in way they can. Personals that does the actual maint.needs to recheck their work (tires rotation,put back the proper caps on tires).

Hjrohde

May 16, 2016

Joe Myers Ford and Alex Morales were a pleasure to deal with during my vehicle purchase. Alex and the service staff were very helpful and efficient.

Mon16

May 16, 2016

We will continue to buy/lease our vehicles from Joe Myers Ford. Only if Greg is there to help us. Thank youSteve and Deb Montalbo

Jobe

May 12, 2016

Great dealer with excellent customer service, both sales and finance.I was well please with my new 2016 Ford Mustang, and I will hesitate to tell all my friends for the deal I got from Joe Myer Ford dealer.

Kenny2016

May 12, 2016

Excellent customer service support, the sale group was easy to work with and upfront with everything, would recommend Joe Myers to everyone. Everyone was friendly

RandyB2016

May 10, 2016

This is the 4th vehicle we have purchased through Joe Meyers. The excellent Customer Service is the reason we keep coming back. Special thanks to Mark Laurence (not listed below).

mary.m

May 8, 2016

We are very pleased with our new Truck. Mr. Dan Howard was very helpful and considerate with our needs and the truck that we were looking for. Thank you.

vic c

May 5, 2016

I was very pleased with the service process including the short wait in the waiting room. The service advisor provided excellent customer service. The waiting room was very comfortable with food, drinks and 3 TVs.

willmar1961

May 5, 2016

Excellent customer service and friendly staff at Joe Meyers. Everything went very smooth from picking out the vehicle, and at last dealing with the financing.Thank you, Margarete Williams

richard zabel

May 4, 2016

i purchased a new truck xlt this past saturday i called dan howard to ask him when i think i could trade mine in one day ....lol he said we have beautiful 2016 your favorite color in stock now...i said why not he got the deal done in 4 hours absolutely impressive and the young man in finance was a great finisher and very very knowledgable and courteous im telling you i was very satisfied and received EXCELLENT care thoughout entire dealership my gosh the receptionist even asked me "can i help you sir"i wasnt even one step in door by tower now thats impressiverz

dennisurusky

May 1, 2016

Buying a vehicle is never a easy thing to do, It can be very stressful. Both Cedric Dave and Craig Bosley were exceptional in handling the deal and allowed me to purchase my new vehicle without any issues!

Jenny L

May 1, 2016

Everyone I had the pleasure to interact with at this dealership goes above and beyond to make sure their customers are happy. I love my new car and I will send everyone I know to Joe Myers for all their Ford needs! A+++++

Unknown123

Apr 30, 2016

I had an overall good experience. Our experience with Ismail and Wayne was tense but that was mainly because we were trying to get the best deal. Wayne and Ismail were extremely professional throughout the entire sale. We appreciate their patience. The only downside was the car we purchased was not washed and prepared to a standard I thought was necessary. There was a chip in the panel (already taken care of through Wayne) and the interior was still dirty.

Monique21

Apr 27, 2016

Because evething was excellent. Fausto and John are the best sales persons they explain me evething and help me to take the best decision about my car

F150

Apr 26, 2016

Good people, good deal, Robert Martin & his team are the best! Second time I've driven an hour to purchase a Ford & will buy from them again.

Steve Hebert

Apr 26, 2016

The folks at Joe Myers were up front as we closed the deal. They gave me hard numbers that I could evaluate and so I could see where my money was going. Unlike their local competition. I was disappointed that the shop technicians did not secure my bed cover and did not inform my salesman. I reported the issue to my salesman and to their customer service dept and both assured me the responsible party would be counseled. Otherwise, excellent experience. Since his name is not listed below, Greg Martin was excellent in his approach, friendliness, knowledge, of my vehicle. A consummate professional.

William Kitchens

Apr 21, 2016

Had a not great experience with this facility recently, but after a few pjhone calls the manager Lonnie took care of it. Everyone makes mistakes I guess.

Diane G

Apr 20, 2016

From the first call to Sales through the final check out, everyone was so customer oriented. Tori Nguyen, my sales consultant, made me feel like I was her only concern. She always put my needs first and was such a great communicator, especially during this week of rain and flooding.If you want to be treated like you have a friend at Joe Meyers, call for Tori.

MSpurr

Apr 20, 2016

Dan went over and above to help us with our new vehicle purchase. Everyone we encountered in the process was equally as helpful. I would recommend this dealership to anyone looking!

Mbarboza6504

Apr 18, 2016

Mark Lawrence and Pedro were very helpful and made me feel comfortable with the purchase. I love my car and I'm very appreciative they helped me obtain my dream car. I will only use Joe Myers for future vehicle purchases !

Ed Brzozowski

Apr 14, 2016

Tori did a great job answering all my questions as well as addressing my concerns. She showed me around a couple of other cars to show the different package deals. That allowed me to finalize exactly what I was looking for. The manager made a good deal even better to keep me from leaving in order to test drive another car from another dealer. On top of that, they went ahead and paid the $75 damage fee from the current Fusion I was leasing. Finance guy transferred my Disabled Vet plates from my old car to the new one, so I don't have to order new ones. Great service all around. This experience has restored my faith in auto dealerships.

cdthompson

Apr 12, 2016

Salesperson Deb Henson and Manager James Worthy made my overall experience amazing. I had done my homework prior to coming to the dealership, so I knew exactly what I wanted. I was expecting to receive the hard sale but that was so far from what I received. Deb was customer centric and an excellent communicator and put the process at ease. She and James owned it and the discussions began. I left the dealership unsure of what I was going to do as I was looking at the same vehicle at another dealership. Although they made the price a little better, I came back for the customer service they gave me. They followed up during the process to answer any outstanding questions that I may have had and the followed up after the sale. I would recommend these two to anyone and would use them again. Thanks

Charity Semien

Apr 2, 2016

Cedric Dave made this process easy! I cannot believe it all started over the phone. I called and started talking to Cedric 3 days before I even came in. Once I came in the dealership, he had everything ready for me. There were several options for me to choose. I have always been afraid of going to dealerships but no more. I have found my new and forever SUPER-CAR SALESMAN!!! I found myself at the dealership a litter longer than I wanted because I couldn't quit make up my mind. He was very patience and did not pressure me either way. Once I picked out a SUV, the price was a little more than I wanted to pay. He went back to the drawing board and brought me something that was more suitable for my budget. He went above and beyond to make sure my experience was awesome. I left with my SUV and a smile on my face. I thought that would be the last I heard from Cedric...I was wrong. The following week, he called to check on me and to see how I was liking my SUV. He did the same thing the following week! Lol...I would recommend this dealership and Cedric to anyone. Don't let the construction by 290 stop you from stopping by and ask for Cedric, you will not be disappointed!!!!

Edady

Apr 2, 2016

Fausto was a superior consultant. He was the first to greet me when I walked in the door. He was extremely knowledgeable on my new F-150 and made sure that I knew every feature on my new truck before I made the purchase. He went above and beyond in assisting me and making sure I walked out of the dealership happy. It was refreshing to be treated more like a friend than just another sale. I recommend Fausto to anyone that is in the market for a vehicle. Excellent experience from the moment I walked in the doors to the moment I left.

Jake

Apr 2, 2016

Was a very professional, friendly, knowledgeable experience ! Loved the live plants and well kept place of business! Salesman was a five star professional, great detail in the product we were looking at to purchase ! Alex Morales was our salesman do not see him on the list ?? He was incredible!!!!

FordF150guy

Apr 1, 2016

My experience at Joy Myers Ford was great. My salesman Glen Francis very helpful and honest. I would definitely purchase there again and would recommend them to everyone.

M. Jimenez

Mar 31, 2016

Elaine was very nice and helpful. She helped everything run so smoothly even with my 1 year old! They have a children's center upstairs with toys and a cartoons that she informed me of! This was amazing and now when I get my vehicle serviced for whatever I may need, I do not hesitate to come here and even with my little one. Amazing service & what a great expeience it was for my little one as well :) Win Win!!! *She was so sweet, what a kind person she is! Thanks Elaine!!!

Anna Way

Mar 30, 2016

Everything went smoothly. Felt welcome from the moment we arrived at the dealership. Outstanding experience. Will definitely recommend to friends and family. Especially want to thank Robert Martin.

Mark Fletcher

Mar 29, 2016

Overall my experience was great. There was however a misunderstanding with the price of the vehicle presented to us. At $35k+, we understood as presented to us by Joe Nabbs that the MPP was included in the price, along with Gap coverage, etc. When I went to finance, I was then presented with additional preferred coverage with Zaktek and Skyline for additional $3k+. I was surprised to learn the MPP was not included in the original quoted price and that my final finance price was $3k higher than I expected. It should have been presented to us as, "Our offer is $35k+, and MPP, Gap coverage, etc. are additional costs." That was one of the deciding factors of us purchasing, that the $35k included the MPP. We even stated that with Joe that we were pleased it was included, and we're never corrected until presented with contract.

Fernando Longoria

Mar 25, 2016

Oil change done neat and no oil on top of motore .No mass in side car and very important done in less in one hour I like that Thank you for person that work on my car and thank you Adam Burkett.

newmust$ng16

Mar 24, 2016

great job! need more like him. great understanding of the product and services made himself available throughout the entire buying process. stayed in control until closing....

Dave

Mar 23, 2016

First scheduled maintenance/oil change experience was as pleasurable as purchase experience, and equally as competitive price wise. The oil change price because I bought the car from them is fantastic.

Barry Noskeau

Mar 21, 2016

We had an amazing experience that finding the right words is hard to express here. When we first purchased the vehicle, we found that it did not have all the features we needed. With Joshua Terry and Chris Alligood's help, they agreed for us to return the vehicle and found the vehicle with all the features we wanted. I accepted 100% responsibility for taking the 1st vehicle off the lot and can't believe the willingness of Joshua and Chris to work with me to make the exchange, when they had no obligation to do this. This is unbelievable customer service in an era when we tend to be cynical about company culture and policies. I will never be able to thank them enough or show my appreciation after sleepless nights of not knowing how I was going to correct my mistake. Thank you so much!

Karen H

Mar 21, 2016

Kenny was my sales rep. Very patient with me, walking me thru vehicle features, test drive, etc. Joe Myers Ford is the place to go. Great Customer Experience! Everyone is so friendly and thoughtful. I love my new car.

new250

Mar 16, 2016

The best car buying experience yet, I have purchased twice from this dealer andvery easy to deal with. Great Dealer Check out web site.

HappyHappy

Mar 12, 2016

My husband and I greatly appreciate the help Robert Martin provided us in getting our forever-F150-truck! It felt like we were catching up with and old friend, never sold to. Whew - what a relief!!Thank you, Robert! We'll be back in 2-3 years for a new car to replace our van!!

ccarlton007

Mar 11, 2016

Worked with Sales Rep, Mark Harris, on-line initially and then came in & closed the deal fairly quickly. Great experience & kudos to Mark for doing all the prep work before I arrived.

Still looking for a truck

Mar 11, 2016

The Sales Rep. (Tori) was helpful, professional, and not "pushy".Everyone at the dealership was friemdly and interested in our satisfaction. A very good overall experience.Highly recoended.

Ev

Feb 28, 2016

I have bought two vehicles and my son bought one from Joe Myers Ford and they are great at sales as well as service. I highly recommend them for any new Ford or Lincoln vehicle.

gzolli

Feb 28, 2016

no problems with my purchase made me feel great with the price and trade in sales man was great with good knoldge of what i wanted

lUV MY ESCAPE

Feb 21, 2016

Our family has always owned Fords and I just could not see another option. I was hesitate because I was trading in my 2013 F-150 Lariat for an Escape. I felt the need to downsize. I have to say that Robert made my experience so easy. I was very anxious about the experience because I just was not sure if I was making the right choice and of course I wanted to get the best deal possible.From the minute that Robert meet me in the parking lot and shook my hand I knew I was in good hands. We sat down and discussed my options and he asked me questions. He really took the time to understand why I was trading in and helped me choose the best option for me. Robert has helped a couple members of my family find their dream vehicle so I felt I could rely on his expertise. I WAS NOT DISAPPOINTED.I also want to say that the young man (I believe his name was Pedro) who handled the finance part was great. He made me feel at ease. You know it's hard turning loose of your hard earned money.I drove away extremely pleased with the experiece and look forward to driving my Titanium Escape for a very LONG time.Thank you Robert and Pedro for making my car buying experience flawless.

J_flo11

Feb 18, 2016

Mr cook the director of the body shop called me a liar today. After they promised to cover my rental on my last visit, they never did. For him to be the example of the body shop and the leader, he sure did a horrible job in taking care of me. He would rather lose a customer that pays thousands and a customer who can recommend other customers to make even more business for the dealerships. He'd rather lose a loyal customer who's came 3 times to get work done and paid thousands than cover the rental charges he promised. To me that's not a good example and I'll make sure everyone I know including social media knows of this worst experience ever.

FordGirl23

Feb 13, 2016

From start to finish Robert Martin, our salesman and his team who helped us in finance did an outstanding job getting us in the car we wanted. The whole experience was easy. We shopped around for months and Joe Myers beat the price by far!

TimW

Feb 6, 2016

I drove 180 miles each way to purchase a new 2015 Ford F-150 from Joe Myers Ford. They were very straight-forward and honest to deal with. I highly recommend them!

Bossman

Feb 3, 2016

i setup a time to look at a 2013 Mustang Boss 302. I am a serious buyer with financing in hand. I get to the dealership after having to fight the fact that every road leading to this dealership is closed and you can only get there from the back door from the direction that I was coming from. The car is pulled up at the front and I am thinking they did it so i could look at it since i called and setup the appointment. i am looking at the car and a salesman comes and gets into the car while i am looking under it. he gets in a starts it up and i ask what was going on. He tells me that it is sold the day before, the same day i setup the appointment and very quickly slams the door and drives off. i fully understand that the first person with the cash wins in used car sales. All i would have wanted was a courtesy call BEFORE I spent close to an hour getting to the dealership since they knew for at least 12+ hours that it was sold. Maybe there was another car on the lot I would have been interested in, but since they did not offer common courtesy, I feel no obligation to buy anything they offer or an obligation to write a "nice" review of their sales. i did give them an additional star above the 1 star rating they deserve from a sales tactic because I have had excellent experiences with their service department and will continue to use them for service, I just won't buy a car from them.

2015 ford f150

Feb 1, 2016

Mr.Gregory Martin was very patient with me took me around the dealership until I found the truck I wanted in my price range.in the truck payment was also in my price range like I asked

TomT

Feb 1, 2016

Once we reached agreement on trade things went smoothly. Joe Nabbs and Josh Potts worked to gain my business. I would recommend these two when dealing with the dealership.

bravo2421

Jan 29, 2016

Overall my experience was excellent. Everyone was very helpful and was very attentive to my needs. Only one minor irritation. During my first visit to the dealership, I was quoted a price that was quite a bit higher than the price listed on their website. Once I showed them the internet price, there was no pushback and we made a deal very quickly. It's not a big deal but I would prefer to not have to play games. But having said that, I am very happy with my car, with the price I paid and with my experience at Joe Myers. Just make sure you do your homework before you make a deal.

Johnson, Joyce

Jan 19, 2016

I am very pleased with Greg Martin and Michael Warner at your dealership. They treated me with respect, and were very patient with me. The let me have the experience of shopping without being pressured. Greg walked me through everything while purchasing my 2016 SUV. Gregg also contacted me after my purchase to make sure I was pleased. My daughters recommendation of going to Joe Myers Ford was great.Thank You Joe Myers FordJoyce Johnson

mtim85

Jan 7, 2016

After searching through the inventory of several Ford dealerships in San Antonio, Dallas, and Houston, I was able to find a few dealerships that had the color, package, option and features I wanted for my Mustang. I initially found a vehicle at another location but decided not to purchase my vehicle through them because of poor customer service and their unwillingness to honor the discounts they promised over the phone.I went to Joe Myer's and the difference was night and day. Everyone from sales to finance provided some of the best customer service I have ever had at a dealership. I received almost a grand more in discounts than most other dealerships were offering and almost a full percentage less on the loan interest rate than my bank. Because they have treated me so well (before and after the purchase) and gave me a much better price than the other dealerships, I would definitely purchase another vehicle from Joe Myers!

lola

Jan 2, 2016

I was very pleased with the way the dealer treated me and he was knowledgeable and answered my questions. Also in the service department Elaine Latham was very polite and answered all questions that I asked her.

gabby'sf150

Dec 30, 2015

Glen Lecamus was my sales rep and he was awesome!! Made my dream truck buying experience a success all the way around!! Truck was readily available as promised and took home by me!! :) Loved the no haggle, all "bs" aside and straight to the point. My type of business experience. Will definitely recommend or go back when the time comes for either myself or husband decide to get another new truck. Thanks Joe Myers and Glen!!

pastrello

Dec 30, 2015

I have purchased 4 Vehicles from Joe Myers, and I have been extremely happy with all 4 purchases. Kuddos to Mr. Anthony Morgan. I specifically requested him this time because of my experience with him last time. A true Gentleman and willing to bend over backwards to make sure I got the deal I wanted on the vehicle I wanted, although he did steer me to a better deal on the same vehicle type. It had all the bells and whistles that my target vehicle did not have, at the same price.I am a customer for life.

Frustrated customer

Dec 29, 2015

This dealership advertises deceptively. They advertise Ford F1 50s at $15,000 off MSRP. They will not sell you a Ford F1 50 for $15,000 off MSRP. I went to this dealership to purchase a Ford F1 50 based on their advertise pricing and this dealer absolutely refused to honor their advertising. Their general response to things such as the Better Business Bureau has been that I was never at the dealership. That is an absolute untruth, I visited this dealership on two occasions. Don't think for one moment that this dealership is a locally owned a business. They are owned by Berkshire Hathaway automotive. They are part of a group that owns over 100 dealerships. When I file my initial complaint with the BBB this was nothing more than an opportunity for the dealership general manager to insult me and call me a liar. The BBB was useless. The response from Joe Myers as typical of their attitude. The chose to call me a liar. I absolutely was a customer at this shady dealership. I have offered to show them Ryan Martinez business card and they have refused to accept that as my proof of being there as a buying customer. They cannot accept the fact thst they engage in deceptive advertising, bully tactics, and as anyone can see from their response they are rude to customers. Accusing me of doing this on behaf of another dealership is ludicrous. BTW...this site is supposed to be anonymous.....they should have no way of knowing my identity....These people are theyntype that give car dealers a bad name.

bn2015

Dec 25, 2015

The entire team there went out of their way to make sure the vehicle, the numbers and financing all met my requirements. Get experience and would definitely buy from them again.

happycamper

Dec 16, 2015

The first thing i appreciated was that that the truck i was looking at on line was the same price when i got to the dealership...no price switcheroos....I also liked that they were not pushy... I got the truck I wanted at a good price and they were very friendly and helpful.

Customer Focused

Dec 12, 2015

The sales staff was not pushy. They negotiated but were really interested in arriving at a deal that was satisfactory to me and not just to them, asking along the way, whether I was satisfied with the deal I was getting and if not what could they do to close the deal.

JPF

Nov 30, 2015

After much internet shopping we found the vehicle we wanted. I made a phone call to the dealership to verify the truck was still available. The lady that answered was very courteous but all sales people were helping other customers. She took my number and said a salesman would return my call. At this point I know I'm not going to going to get a phone call (the pessimist that I am about dealerships). Within five minutes Nick called verified the truck was still available, answered my questions about pricing and made an appointment to see the truck the next day. We bought the truck. Very pleasant experience from start to finish.

EnvyVance

Nov 29, 2015

Never felt pressured during any phase of the process. Nick explained my options and allowed me to make my choices with little additional input from him

lupeakal

Nov 24, 2015

Honestly very honest and straightforward people here at Joe Meyers my salesmen was Joe Nabb and he got me in touch with the right person to make my deal happen. If you want to feel like your actually a human and not just a sale contact Joe!

JJC / RJB

Nov 16, 2015

Wish I would have known about Joe Myers Ford, Their selection of vehicles tops allof the dealers in the Houston area. I've shopped online for two months, even thoughI don't live any where near this dealership, I was down to two choices, either Joe Myers Fordor nothing at all. I will be a repeat customer, Joe Myers Ford makes the experience of shoppingat a dealership rewarding for all, like it should be, like it use to be.

dmazmag

Oct 27, 2015

Ryan Martinez is amazing-- he turned my experience from typical to exceptional. He did whatever it took to make sure I was more than pleased with my purchase. When something went wrong the day after the deal was done, Ryan didn't desert me, he stepped up and made it right. I wish all car dealerships could behave the way this one did. Bravo-- excellent-- go here and work with Ryan. You won't regret it.

Corey

Oct 26, 2015

This was a amazing very smooth experience my car sales man glen Lecamus was very polite professional and went above and Beyond throughout the entire experience absolutely would recommend to anyone

samantha

Oct 26, 2015

So glad I went with Joe myers ford absolutely the best experience I've had and was completely satisfied with the process and my salesman (glen lecamus) recommend this to anyone

Hank

Oct 20, 2015

My wife and I really appreciated the no-pressure, relaxed, professional demeanor of our young salesman, Michael Henderson. After doing much research on pricing, I was pleased on the negotiated deal we reached. This was our second vehicle purchase through Michael in the past five months. We look forward to an equally great customer service experience in the coming years. Past experiences with some other dealers was very lacking in the service department. The general public's perception is that service through a dealership is much more expensive than a certified auto repair garage. My understanding is that dealers have become more competitive in the service area and for that reason we are looking forward to using Joe Myers Ford for our vehicle service needs in the coming years.

Smith-Rodriguez

Oct 20, 2015

Service here was great! Josh was awesome! Got us the deal we wanted and the vehicle we wanted!! Extremely nice, very professional and very well organized! No complaints here!! ty Josh

Excellent2016

Oct 19, 2015

Thanks for all your help on the purchase of my new car. I'm very excited about my car. Greg Martin was very knowledgeable and helpful. He was very patient and honest with me. Mr. Martin made sure I was happy and understood every end of the car deal. Even though he was doing all the work..it was about my happiness. This was the best car-buying experience I have ever had. I will be sure to refer my friends and colleagues who are in the market for a vehicle. Joe Myers entire staff were so professional and friendly. Thanks

DarkHorse13

Oct 15, 2015

Nick Javurek, our sales person, went above and beyond to help both my wife and I into new Fords.The process was painless. Finance Manager Craig Bosley was equally as helpful. Overall the experience was wonderful and will recommend Joe Myers to all I know.After my initial purchase Nick personally saw to it that my Mustang GT got the additional equipment I ordered and had it installed. He was very reassuring that my car was in good hands and would be taken care of. He was right. (Thanks Nick!!!)

rdhopper

Oct 7, 2015

HAD A GREAT SHOPPING EXPERIENCE. NOT ONLY WITH MICHAEL WARNER,BUT WITH FINANCING. OUR REQUEST WERE MET WITHOUT ANY HASSLES. THANKS FOR MAKING THIS A PLEASANT EXPERIENCE.

jomacobele

Oct 6, 2015

It was a wonderful experience. They made it so easy to find a vehicle. Never felt no pressure from Alex Morales the salesman. They had so many beautiful trucks it was hard to choose just one but they took the time to explain the features and anything else you didn't understand. Again very patient. Overall I very pleased with all the people that were involved in making my decision a great experience. I would certainly recommend Joe Myers Ford to friends and family and I would buy my next car from them.Thank ypu

Dr.C.Au.D

Sep 30, 2015

I purchased my vehicle from Malachi. His customer service skills were exemplary! I had such a great sales experience with him and I love my new car. I recommend Malachi to anyone!

Shari626

Sep 29, 2015

Recently bought my new 2015 Ford Edge! The process was unbelievably amazing, from the time I walked on the lot until the time I drove off in my new car! This was my 3rd car purchase from them & I will always remain a loyal customer. No frills, no flip flops, no issues. Fast & courteous customer service with no surprises!

Chach

Sep 28, 2015

It was a great experience. They made it so easy to find a vehicle. Never felt no pressure from salesman. They had so many beautiful trucks it was hard to choose just one but they they took the time explain features and anything else you didn't understand. Again very patient. Overall I very pleased with all the people that were involved in making my decision a great experience. I would certainly recommend Joe Myers Ford to friends and family

Max

Sep 28, 2015

I have bought 2 Cars there in the last year and half. It's was a great Experince . Everybody was friendly . I would recommend any body looking to buy a vehicle to go to Joe Myers Ford

Tim H

Sep 27, 2015

Searched the internet forever looking for the best deal on a used car and every time we found ourselves in Joe Myers Ford's website.

Jeremydill

Sep 15, 2015

I scheduled an appointment to have my oil changed and a state inspection done. Two hours after my appointment time I asked when my truck would be ready. I was told that they just started on it and it would be at least 30 more minutes! What is the pourpose of making an appointment?!?!?

Chief Mac

Sep 12, 2015

The dealership was very helpful, Sales> Dan Howard was outstanding and was very knowledgeable and helpful. Service Brandy German was excellent on getting some warranty service taken care of.

Spydude

Sep 11, 2015

The most painless car buying experience I've had in 35 years. I'm excited to find a dealer who doesn't play games. Great prices and huge selection.

Karlton J

Sep 10, 2015

I have been looking to buy a Ford Edge Sport since 2014, but decide to wait for the new model to come out this year. I must say it was worth the wait, I did a lot of research into pricing and compared prices for a black on black model from dealerships within a 200 mile radius of Houston. The best price by far was Joe Myers. They were even lower than the True Car price. I arrive at the dealership late but I already had in mind what I wanted to purchase. Alex Morales was very fast at setting up the test drive even though it was an hour before closing. He was very knowledgeable about the vehicle features and specs. He even offer tips on how to increase gas mileage. The deal I received on the Edge was great, there was no haggling back and forth because price was already agreed upon before I arrived at the dealership. IT WAS A GREAT PRICE. The paperwork for the vehicle was done smoothly and fast. When everything was completed the dealership was obviously closed, but Cedric Dave was still enthusiastic to give me a step by step demonstration of all the features I was unable to explore during the test due to the time. It was 10:30p and he is still willing to showing me how to use the parking feature, cameras, added safety features, and even offer to set my phone up for the car. I passed on the phone setup but was very impressed with the dedication the sales team had for their buyers. When people see my new Edge they say nice car and where did you get it from? I tell them Joe Myers.

Vicki

Sep 9, 2015

My service person, Cindy Javurek was awesome! This was my first visit to Joe Myers Ford, but I will definitely be back in the future!

davidkubacak7

Sep 8, 2015

Positive experience. Had already bought from there 3 years ago and bought two trucks again within three days of each other. Friendly and helpful people from the sales to the finance departmentRecommend to my friends. Wish inventory was greater.

Rong Jiao

Sep 7, 2015

He offers excellent service and reasonable price. I will refer him to my friends if any of them would like to buy Ford vehicle. I have contact around ten dealers in different corporations and he is the best!

Kathy

Aug 31, 2015

We had such a positive car buying experience at Joe Myers Ford. Our salesman was exceptional. He was straightforward in everything involved with buying our car. I would highly recommend buying a vehicle from here to any of my friends. And I will be a returning customer when the time comes to buy another car.

Good day for buying a car. Let's get two.

Aug 30, 2015

Greg may work for Joe Myers but we felt through out the process he was the customer advocate and this was a huge difference maker for us. Good job! Service rep Joe Courtney is outstanding.

Mads Norgaard

Aug 29, 2015

I had a really good and professional experience buying my new Ford Mustang though Ford Joe Myers in Houston.The sales employee, Greg Martin has very pleasant and professional to work with. He knew in details the answers of all the questions I had regarding this purchase and the financial part with Wayne Depenbrock was flawless. It was all in all an excellent customer experience from the beginning to the end where I drove off in my new car. I can/will definitely recommend Ford Joe Myers / Greg Martin to whom ever I know that is looking for a new car./ Mads Norgaard

Ron S

Aug 28, 2015

This dealership bent over backwards to find a 2015 Explorer with the equipment package we wanted. Had to trade with another dealer for the auto we wanted but found us the perfect vehicle for us. This dealership really went above and beyond to accommodate our needs in a vehicle. If you are looking to buy a new Ford auto I highly recommend this dealership. Our sales agent Michael Henderson was great and also went the extra mile to accommodate our needs in a new vehicle.

hana

Aug 27, 2015

My experience at car dealerships has always been stressful and I have always left feeling ripped off or taken advantaged of. However, the sales and service personnel are professional and go the extra mile to help get into a vehicle. Kenny was and is awesome. He is patient and knowledgeable about the vehicles I chose to look at and is an experienced sales person. It has been 10 months since I bought my vehicle and every time to return I always feel welcomed. Thank you Joe Myers Ford sales, finance, and service teams.

CindyLovesFord

Aug 26, 2015

My salesman really worked with what I had in order to get me into my new car! I was not really planning on purchasing a new car the day that I went in but was unable to turn down the deal they offered. I am really happy that I stopped by! I love my new Ford Fusion Hybrid SE!!! Thanks ya'll!

ginabell8

Aug 24, 2015

This was our first time visiting and purchasing from Joe Myers Ford and the entire experience was very pleasant!! We actually spent most of the day there trying to decide which vehicle we wanted! Glenn LeCamus was our sales consultant and he was very informative and patient with us!! Met Gerald Toloudis in service and her reassured us that we could contact him with any service questions at anytime. Craig Bosley in finance was a great help and friendly!! Overall the best new car buying experience we have ever had!!

Happy girl

Aug 17, 2015

Nice environment. Very clean dealership. Nicely dressed employees. Friendly staff. Didn't feel pressure about anything. They cared about what I wanted and about my comfort. The Best car buying experience I have ever had! Would recommend to all.

CP

Aug 10, 2015

This is the 1st truck I have purchased from Joe Meyer Ford. Kyle Jones was awesome! He was honest and a man of his word.

kstenson

Aug 10, 2015

This is the second truck I have bought with Glen Francis. He is a no nonsense salesman that listens to my needs and wants. Glen is very professional and I would recommend Joe Myers Ford and Glen Francis to anyone wanting to make a great deal and have a smooth transaction.

Skullprincess75

Aug 10, 2015

If you're looking for Customer Svc, and Friendly Reps., I would recommend Joe Myer's for everyone!! You won't walk away disappointed, they go above and beyond to meet your needs.

SVDAVE

Aug 10, 2015

Tony Morgan, John Williams , and the whole crew did an excellent job , no pressure , everything was explained fully. I would not hesitate to recommend this dealership .

texasgrannie

Aug 9, 2015

I'm always apprehensive about buying a car, since some places take advantage of little old ladies. However, Justin Watson was very helpful and I felt very comfortable. I was shopping for a 2014, used car, but ended up buying new 2015 for the same price. I LOVE MY NEW ESCAPE! They have followed up several times, which impressed me.

Heath

Aug 6, 2015

Michael Henderson was a great help and even gave me a ride to the dealership! Excellent experience all the way around. Very professional and courteous.

Greg

Aug 3, 2015

Mark Harris took the time to listen and understand what I wanted in my new truck. I would recommend this location to all of my friends. Thanks for all of your work.

Sherman

Aug 1, 2015

I was in the market for a new truck and did a truecar search. I was given several options with 4 Ford dealerships in the area. I went to Joe Myers due to location to my house. The dealership gave me a contact person, Tony. Tony did call and email me about information about the truck I might be interested in. I went to the dealership to look and feel what a truck would drive like. I really fell in love with the truck I test drove. With the many rebates and incentives that was being offered, I felt like the price was right to make the purchase. All of the paperwork took about 2 and 1/2 hours to complete. Very happy with my new F150. All of the salesperson were very nice and greeted me each time I visited the dealership.

Zdavie1

Aug 1, 2015

This was my first car purchase and all the staff was very helpful and knowledgeable. Joe myers price was significantly less than any dealership in my area. Overall a great experience. I highly recommend this dealership.

badbusiness101

Jul 27, 2015

I called Joe Myers Ford this morning and told the sales guy the stock number of the vehicle I was interested in and he said they had it and had the keys. I was pressed for time and drove there with my trade in vehicle. I met the sales man that I spoke with , gave him the keys to my trade in vehicle, and briefly looked over the new Ford Explorer that he had pulled up just outside the door. He told me he would call me with the trade in allowance for my vehicle and we could negotiate the deal over the phone. He called me in about half an hour and we negotiated a deal which I agreed to and gave him my credit card to put down the deposit to hold the vehicle till I returned which would be in 4 hours.He called me back and said the General Manager, Josh had overridden our deal and sold the vehicle to another customer that was there. I was there first and my deposit was placed 1st.... Sounds like Josh has no value on honoring a contract. I will take my 35,000 and spend it with a dealership that has ethics.

Dot

Jul 27, 2015

From the moment I arrived, the sales people I dealt with were very courteous. Sales personnel were very kind and answered all questions. I was impressed that a service rep was assigned to me and a tech person also talked with me. The overall experience of this buy was a good one. As I am a widow, this was the first car I've bought on my own. It was a good experience.

ginnette

Jul 27, 2015

Alex has the ability to understand the situation of each person and thus offer the best car that fits your needs. i recommend to alex and all the guys in the dealer because did the process simple,

JDiaz

Jul 24, 2015

Joe Nabb was so genuine and thoughtful! He made the whole process stress free, and truly gave my family and I a wow experience. Stellar guest service from Joe Nabb!!!

rharp

Jul 23, 2015

Visited Joe Myers Ford on 7/21/15 to look at the new F150. Left with a beautiful new Ford Platinum. Dan Howard Friendly staff, great deal, and now I have a beautiful F150 sitting in my driveway. Thanks Dan Howard.

CC314

Jul 20, 2015

Tony Morgan was very helpful. He took care of all our needs. When buying a vehicle i would recommend to ask for Tony. He gave us a great deal and Wayne in finance was very helpful.

cz

Jul 20, 2015

Got a great deal on a 2015 Mustang and Robert Martin helped us through the painless process. This is the third car I have bought from him. He is a great guy and will my family's salesman for life.

Jouful

Jul 20, 2015

My husband called Tony and told him which truck we were interested in. When we arrived the truck was washed, serviced, full of gas, and parked up front in the shade! He had our trade in appraised then we drove the truck. They gave us a very fair deal, and we drove our new truck out in less than 2 hours! The only thing we didn't like was the bonus for financing the truck. You save $750 if you finance. It caused us to have to go through the finance department. Ford should offer something to those that want to pay cash.

Big Sexy

Jul 2, 2015

Jean & Matt(Delivery), Chris Alligood, and Chad(Finance) provided excellent customer service and delivered on every promise made. I always dreaded car shopping until now. This group of people create a no hassle and professional environment. I was in and out in no time. Go Steelers!!

cdawudi

Jul 1, 2015

Excellent service in my opinion. I knew what I wanted and what I wanted to spend. I worked with Michael Henderson who was very professional and got me the exact vehicle I was looking for. The specific model I wanted had to be picked up and driven from another dealership, so Michael went over and beyond in my opinion to go pick the car up and drive it back himself to make sure nothing happened to it in the ride back to Houston. He missed out on potential sales to do that. I appreciated that very much and the fact that he followed up with me after the sale was complete to ask if I needed help with setting up my features on the vehicle. Very nice, great customer service, and professional. I would definitely buy from them again and refer a friend.

Northwest Southwest

Jul 1, 2015

My wife bought a car at this dealership 3 years ago and left with mixed feelings after the final step of the financing process. We chose the dealership again because of the products ford has, and the excellent service department this past 3 years. Our first meeting with Tony and Robert was very professional and pleasant. They asked all the questions regarding our needs and answered all questions we asked. The product turned out to be missing an option we needed. Robert got right on the phone and found what we needed that was not far from the dealership. The price was not manipulated at all. They took a look at any available rebates available which really helped us stay close to our budget. We really appreciated their business attitude as well as their people skills. It was so nice to make a purchase with no hassle and not having to spend countless hours sitting and waiting. This is one of the best teams I've worked with in all my 58 years. I might add that the employees throughout the floor would speak to you as they passed by as well. I would buy here again. Thank you Joe Myers Ford. Leyton and Debbie Alexander, Cypress TX.

Forrest1

Jun 30, 2015

Loved how Mark took the time to explain how leasing works! He scolded me! On top of things....knew his product. Very patient...knowledgeable and customer focused.

john55

Jun 30, 2015

Let us pick out what we wanted and not what they wanted .............No pressure look at several vehicles and the sales group was willing to work with us to get all rebate that we could.

Joy

Jun 30, 2015

Who says it needs to be an 'ordeal' to buy a new car? Josh was very helpful, asking all the right questions, and then answering all of my questions, helping guide me to the right vehicle. He gave me options at every turn, helping me to be certain of my choice.

SillyMonkeyNanny

Jun 30, 2015

This was the best experience I've ever had. I have had a Cadillac and then 4 different Lexus. Josh Harris my sales representative was the most professional, knowledgeable, and Professional ever. I would definitely refer people to Joe Meyers Ford.

jroachl

Jun 28, 2015

Needed a 3/4 ton truck to pull the "1/2 ton towable" 5th wheel we purchased that was too much for our 2014 GMC 1500. Checked the internet F-250 specs and prices and called Nick Javurek who went over F-250 details. Nick was out the day we were there from Livingston and Alex Morales worked our deal. He was very courteous, knowledgeable and answered all questions about the F-250 diesel we purchased. This entire truck buying experience was unlike any Ive ever had. Not only Alex, but everyone in service, finance and make ready were pleasant and made sure everything met our approval.

dhap

Jun 27, 2015

Great customer service. Greg and Tony are genuine and don't mind getting straight to the point and getting the deal done. They seriously address your needs and concerns and set you up appropriately. Truly, men of great character and integrity. No BS here.

My New F-150

Jun 23, 2015

I did my homework and looked at all the Ford dealers in the Houston area and beyond. Joe Myers had the best price and offered the best price with more options. Even though I bought my previous F-150 there I still looked around. Let's face it this is a big investment. They gave me more than what I owed on my trade in (2013 F-150) and the service was great. They were not pushy at all and worked with me on all aspects of the purchasing process. Both the Sale Rep and Finance employees were friendly and didnt push anything on me I didnt want. I am extremly happy with my purchase and the service I recieved and recommend Joe Myers Ford to anyone looking for a great car or truck with freindly employees and a great price.

Dpray63

Jun 22, 2015

This was a very good experience. From starting to talk with the salesman to the finance department to the delivery department, everyone was extremely helpful. Would recommend to anyone!

GeoffTheRef

Jun 21, 2015

A long and protracted deal, in which Joe Myers at first did not cover themselves in glory, was ultimately made a very efficient process by Josh Harris and Justin Watson. Due to various circumstances, we ended up ordering a vehicle to built, and on the day it arrived my trade was damaged by a driver not paying attention. Messrs Harris and Watson made the transition from old car to new as painless and as efficient as they possibly could, and I now a happy owner of a new Ford. Craig Bosley was also an efficient finance manager.I have always used this dealership for services and will continue to do so, with Gerald Touloudis being sn excellent service advisor.

Victim scammed

Jun 21, 2015

These people are the most unethical people in the car dealership business. They stole, lied, and cheated me on my trade in. Greg Martin (my salesman) is a lying snake. He made promises and never fulfilled one, he stole my trade in by inflating the price of my car to accommodate the credit they were suppose to give me on my trade. They got my truck for 14k when it was worth about 20k. They twisted the numbers and since they knew I was in a hurry they took advantage of the situation. His manager Chris Alligood, Josh Potts were also in on it. Total thief's, and Carolyn Cross is the head of the pack, I think she trained them well to be the thief's they are. Another problem that I now face, after giving me 10,000 miles of free gas that is written in my contract, they are now telling me that because I gave them bad reviews on the web, that I must remove all of the bad reviews and negative comments in order for them to give me my gas cards, that alone speaks volumes on this organization. Gene Ferow customer service manager lied also, and Craig Bosley in finance was the one that did the most deceitful act by not showing me and lying to me on the figures. Beware!!! Customer comments are there to help other consumers not make the mistakes that other made and to show if this business practices are ethical. I have every right to write what my experience was with them. How unethical can you get, they have to give me my gas cards!!! They cannot hold them hostage until I remove anything....I ain't removing crap, it is what it is. They are thief's....

fordxlt15

Jun 11, 2015

Everything that they told me would happen, as far as what was going on where they were at on my old truck, whats going to happen once I bought the new, the man handling the paper work, explaning how the new truck would work, all the help they offered me even after I was leaving, told me to if I had any problems just give them a call they would take care of it. What I liked alot was I really did'nt spend the entire day there, I applaud them these guys are pros, GREAT JOB GUYS!! thanks

Amber

Jun 9, 2015

Dan has helped us get in to cars a few times and each time he has gone above and beyond to take care of us. My families safety is a huge thing to him and he has made sure we are in safe good cars with out all the headache that most dealerships put you through. I cant thank him enough.

WyattShaw

Jun 7, 2015

I submitted a web inquiry concerning a vehicle Joe Myers Ford had in stock. I was promptly contacted by Robert De La Cruz and he helped answer all questions I had and provided excellent service. I can say this in full honesty: I would not have purchased the vehicle if it wasn't for Robert De La Cruz service. There are many, many Ford dealerships in Houston - I could have shopped around for a while to haggle for a price. Joe Myers Ford provided the most competitive price, Robert De La Cruz provided excellent service, and that's all I wanted.

Jhnorthc

Jun 6, 2015

Joe Nabbs I cannot say enough great things about this guy. A Christian man who took the time to ensure I drove away with exactly what I was looking for. He was patient, kind and professional throughout the negotiations. I would refer family to this dealershio and specifically to Joe Nabbs. In the future, I will start my day here. Thanks again guys for making today successful.All the best,James

dlw1508

May 16, 2015

Everyone took care of us very well but our sales guy Justin was extremely helpful and nice. I'm a difficult guy to deal with when buying a vehicle and he kept his cool and kept smiling the whole time. Great guy!

mcromley

May 4, 2015

Came from San antonio to get a car from Joe Myers. None of the local dealers could match their offer and thought I was gonna get ripped off with add ons. That being said I was a little apprehensive, but I really had no reason to be. The only add on was tint. The deal they gave me was still the best offer by far. No high pressure sales tactics whatsoever, very easy to deal with. From what I understand some of the older negative reviews were for a different owner? And staff. They cleaned house a couple years ago. I dealt with Tony Morgan and was very satisfied. I would recommend Joe Myers to family and friends and would shop there again.

Satisfied

Apr 26, 2015

Bought a 2015 Edge from Joe Myers Ford. Had talked to other dealers who did not have a vehicle I wanted - Joe Myers did. Started via an internet solicitation by me as to what they had. They responded and continued to work with me via the internet until a vehicle satisfactory to me was in their inventory.When I went to the dealership to actually see the vehicle, I was greeted right away and everyone from the receptionist to the sales people were anxious to help me. We made a deal quickly and I drove the vehicle home that evening. I believe I got a good price and am very satisfied with the Edge, I dealt with Glen LeCamus and Fausto Andrade in sales. Both were very helpful and anxious for us to make a deal. The people I met in Service and in the contract/closing group were also very helpful.I will certainly recommend Joe Myers Ford and Glen and Fausto to anyone in the market for a new Ford product. I will certainly go back.

MartyB

Apr 18, 2015

I was not looking forward to the "dance' that goes with buying a new vehicle. The first thing that caught my eye on entering Joe Myers Ford was the "no snakes" placards and signs. I must say, they fully lived up to the no snakes promise. Mark Harris asked questions about what I wanted, suggested alternatives, but most of all, simply listened. Great experience all around.

ACPRAP

Apr 11, 2015

My wife and I recently moved to Houston from the Northeast and have been in the market for a fun sports car. Visited another Ford Dealerships in the area, however we were treated like a number, went through a "Cookie Cutter" process and were not given enough value for our two year old trade-in. This was not case at Joe Meyers Ford! The experience was an absolute pleasure, from the internet search, e-mails, phone conversations, time spent at the dealership, test drive, negotiations, financing and taking delivery of our exciting new 2015 Mustang GT Convertible. Everybody at the Joe Meyers' Ford staff went out of their way to personally speak to us and ensure that we were completely informed with our purchase and options. No matter where you live in the Houston area, go to Joe Meyers Ford and get treated to the old fashion way of doing business.

art gal 1117

Apr 9, 2015

Everyone I encountered at Joe Myers was friendly, open, well informed, and a delight to work with. Fausto Andrade answered all my questions fully, even a number I did't think to ask. My best car-buying experience ever!

bobwnc

Apr 7, 2015

I was looking for an Expedition in the used section but because of physical constraints my wife could not get into it so I tried a new car. Joe Simon was very helpful. We found a Taurus LTD was the best and Curtis Holliday and Josh ??? were so kind and helpful especially after I had sent Josh on a wild goose chase, he was so patient. Then Curtis worked the magic and got us the deal we wanted. An ideal experience.Only one slight niggle; the lady who checked out all the books and keys etc., was a little too rote for my liking. She wasn't rude or anything like but seemed a little bored by the whole process and it took the edge off slightly. All in all despite the distance from home I would do it again. Based on this experience Joe Myers go the extra distance to sell you a vehicle. Very happy.

tuotuo

Mar 18, 2015

I was looking for a new Ford Escape and Joe Myers provided me with a good price. Everything goes well and quite easily. It took me only half a day to get all things done. Curtis Holliday helps me a lot. He's quite patient and humorous :)

WPH

Mar 9, 2015

Both Joe and Manny were great to work with as well as all others in the dealership. We started with an internet search which narrowed the filed so to speak. We then went to the dealership and quickly closed the purchase.

sjc

Mar 8, 2015

I was looking for a specific Expedition EL and found it at Joe Myers Ford. Robert de la Cruz was an awesome salesman. I will definitely be going back to Joe Myers Ford next time I need a vehicle.

dan333

Mar 7, 2015

Stellar experience overall. Very impressed with the entire operation. I would highly recommend this place to anyone for a new or used car. Very satisfying experience and sale.

aerospy6364

Mar 2, 2015

I had completed weeks of research and was working with a local GM dealer who was not in the mood to deal or give me a break. I hadn't even thought of getting a Ford until I started to do research on line. I lined up three trucks (all 2014s) and called the dealership. They put me in touch with Glen Francis. I explained to Glen I was not looking to waste my time or his and asked him about all the incentives that were on line. Glen explained that some of the incentives would not apply since I was not financing (had my own) and I lacked a Kroger card-go figure. Anyway, I explained I had a trade, a very used 2010, and was given an estimate of walk out the door amount. When I showed up, Glen had the truck I had identified as my first choice. We did the usual walk around, look under the hood-dont know why we still do this as the last time I popped the hood to work on a car involved a 1980 Dodge Colt-and did a test drive. This was the truck I wanted but still wanted to get that I saved a bunch here feeling. We went inside, was offered gallons of water to drink because everyone who saw me kept asking, Do you want a water? and a tub of popcorn. Glen had my trade in evaluated and came back and made me an offer I could not refuse. Matt Miller and Craig Bosley also did an outstanding job with handling their end of the sale. I want to thank the GM dealership for not providing me the customer service I was looking for because they sent me to Joe Myers. One of the best experiences I have had in a long time. My kids will be looking to replace their vehicle soon and I told them to go see Glen. Thanks for the fantastic customer service and great deal!

NGS

Mar 1, 2015

Purchased a 2015 Ford Escape. Glen LeCamus did a great job for us. He did not try to sell us anything we didn't want and was patient as we decided on which Escape to purchase. I always forget how long it takes to buy a car, but the transaction was a smooth process. Everyone made sure that we understood what we were signing/buying. Most definitely would purchase from there again. Great selection of cars and they had the cheapest prices on what we wanted. Glen knew the Escapes inside and out - was more than able to answer any questions we had

Mgrcrx23

Feb 21, 2015

Purchase new 2014 Flex Limited. We love the vehicle very much especially the wife. Complete smooth transaction from sales to finance. Would purchase another vehicle if something they off is needed. Thank you guys.

BLuthye

Feb 12, 2015

Nick Javurek did a great job from start to finish. was patient as we worked our way thru our decisions and showed up nearly every truck on the lot.

LHB

Jan 27, 2015

Haven't used their service department yet but we are very impressed with the sales and delivery services. The folks we worked with were very friendly, helpful and efficient. I have purchased many cars over the last 54 years and this has been the most pleasant of them all.

tonyanna

Jan 25, 2015

Sales staff was very helpful. Alex Morales went out of his way to make sure we got the vehicle that we wanted(Ruby Red).He was very honest .Alex and Ryan Martinez made sure we made the best deal possible on the Escape that we purchased. Finance treated us good also ,didn't try to sell us things that we didn't want. Overall experience was greatPS. Need to bring back the Ranger truck

car

Jan 19, 2015

Saw a truck advertised on the Joe Myers website for "$39,876 Price for everyone" Went to Joe Myers Ford to see the truck and was quoted $40,378.When I asked why the price was different they referred to the obscure "fine print" at the very bottom of the webpage that the price may not be correct. So, it was yet another cheesy bait-and-switch car sales tactic. (VERY bad)I had the salesman run my credit for Ford Motor credit to get qualified for $2500 in rebates. The salesman, Alex Morales, brought me a printout of the offer with 48/60/72 financing options. When I told him I needed to think about the deal, he refused to let me take the printed offers. When I asked why I was told it was 'policy', but I could take a picture of them with my cell phone...which I did. So I asked to see the manager. The internet sales manager, Michelle Shepard, also told me that it was policy to not let the customer have the sales offer printout. After some discussion and her attempts to try and keep me at the dealership to strong arm a decision out of me, she agreed to let me have a copy. (overall shady and bad business practice)I left the store and went to my office to review the offer and do some math. I sent an email making a offer on the truck and got a call from Ryan Martinez and we settled on a sales price and he followed up with a email confirming our conversation and deal we reached. (good) He did try and pressure me to put a $500 deposit on the truck to hold it, which I declined (very annoying take-away close tactic)I secured a $15k cashiers check and had a employee drop me and my son off at the dealership. I met Alex M again and started the purchase paperwork. He then introduced me to Phyllis Baird in Finance. Phillip was very pleasant to visit with while we completed the finances. she presented me with the loan documents and I notice the agreed 60 mo 4.9% rate was now changed to 4.99% . When I question why the rate was higher she told me the computer systems did that. I told her we had a deal at 4.9% and asked her to change the documents back the original agreement. She agreed but had to do redo the docs manually. I'm fairly certain Phyllis was trying to intentionally change the deal. If I hadn't caught this mistake I would have paid more that agreed. (good that she was happy to correct - bad that this happened cause it seemed like a sneaky thing to do considering my experience with the sales offer quote documents)Phyllis took me down to new car delivery, the young man was very pleasant showing me all the documents and service manuals. (good)The 'new car delivery guy' was nowhere to be found so Alex stepped in and gave me and my son a demonstration on the trucks features. there were some things he did not know, like whether or not the two keys were number 1 & 2 and if each key was designed to remember seat positions..... he did well considering it's not his job (good try)When driving home (at 7:30 (dark) we noticed the radio wouldn't san stations and had lots of static. the next morning (in the daylight) I noticed the truck had no radio antenna. So I sent an email to Alex, Michelle and Ryan asking for someone to call. I eventually got tired of waiting for a email response, so I called Alex and told him the antennae was missing. He apologized and drove one out to my office an hour later (very good) Overall, I would say I spent the majority of my time at the dealership in a very guarded mood. I did not trust anyone and felt I needed to be cautious and make sure I wasn't being taken advantage of. My coaching - 1st - never advertise a product or service price that you won't honor. The website presentation of pricing should be transparent, straight forward and current... not in the fine print... It's way too easy to keep the internet inventory pricing correct and avoid the bait and switch perceptions that give car dealers a bad reputation. 2nd - If you make a customer a offer, let them have the paperwork to review. Give the customer the flexibility to review the offer in a non-pressured environment. 3rd - when you agree on a deal, don't change it. being presented financial papers that doesn't reflect the agreed deal is a poor business practice.4th - make sure the delivery of the vehicle is the best experience possible..... A missing antenna is a dumb thing to miss....

Jim1537

Jan 15, 2015

Got the new Ford Edge. Usually I hate modern dealer's manners: too many useless idiotic activities and bla-bla-bla. But here I was totally satisfied. Very quickly, without unnecessary brainwash. Came, got, drove away by new car. Exactly that I wanted. PERFECT!

plemoine

Jan 15, 2015

I was asked what my wife and I wanted in our truck and stated I wanted many things but needed only a few. I told John how much I wanted to pay so he could match up my needs to the price. With in 2 minutes we went to look at our new truck and 5 minutes later we took it for a test drive. Not only did I get what we needed, but we got almost everything I wanted too and for the price I wanted to pay. John was extremely knowledgeable about the vehicles and was very sincere in dealing with us. I was so happy with the whole experience I almost thought this was too good to be true. I told John that I had an appointment that I could not miss. He and the Finance manager were very accommodating and were able to get the transaction completed in time for my meeting. Great Job Joe Meyer Ford!! Super Job John!!!

TruettBell

Jan 13, 2015

I am very satisfied with the purchase of the new Expedition, Saturday. Rudy did a good job of not only getting us a good price with email, but it got even better when we go there. This was a much better deal than I got from dealers closer to us. This is the second purchase from Joe Meyers and we will come back again. I don't want to leave out Michelle. She and Rudy walked us all the way to the end. It took awhile, but we are satisfied. I would highly recommend the internet process they have. Great price and great service during our purchase.

jjhynes46

Jan 7, 2015

I have purchased quit a few vehicles from Joe Myers and have always been very satisfied. They are easy to deal with and they always treat you with respect. There is NO high pressure and you leave feeling very satisfied that you have gotten a fair and honest deal. In my opinion if you want to buy a new Ford or Lincoln Joe Myers is the only place to go. Thank You. John Hynes

howardmitchell7

Jan 1, 2015

The whole process was very professional. I don't believe I got a really GREAL deal, but I got a very fair deal that I am happy with. That's all I ask for. Both Tony and Vijay deserve a raise!

joe

Dec 31, 2014

I came out to the dealership, after calling about an auto ad . Mr LeCamus assured me that the ad was correct, excepting that I would not receive the $1500 trade in allowance. I came out, looked at t he car, and sat down to buy it. The actual price that he gave me was higher than I was promised on the phone, because he "didn't know that some other deduction was not allowed".Their ad says "no snake oil". Theyare no better than most other dealerships. I purchased a new 2015 f150 at another dealership,

Shannon Neal

Dec 31, 2014

Everything about my buying experience was excellent. I would highly recommend Joe Myers Ford off Northwest Freeway to everyone! The staff was super and very helpful in all ways!

escape

Dec 30, 2014

I had a very good experience with my recent transaction at Joe Myers Ford dealership. I got very quick response from Mr. DeLa Cruz. I will say this was my best experience buying a vehicle. Please be looking out for my friends and relatives, and for sure I will return.Thanks Durrant Ivey

DDM

Dec 29, 2014

I began my search on the internet, and Greg answered my question. He gave me information and answered questions before we ever met. Once we met, he was attentive to my wants and needs. I would recommend this dealership to anyone.

Texan922

Dec 26, 2014

I entered the dealership a few days ago expecting an immediate hassle or some form of problem with the salesperson. My concerns and needs were acknowledged and met by my salesperson. I have purchased vehicles from various car dealerships in the past but this process took very little time and I felt calm and in control the entire time. these people truly have customer needs high on their priority list. Great experience and I will be going back in the near future to purchase another vehicle.

Theduckslayer87

Dec 23, 2014

Had the vehicle we wanted & couldn't find elsewhere. Was able to make a fair deal quickly & they worked at making the process move efficiently

CoreyJ

Dec 18, 2014

Really my only issue is I tried and tried to get them to include the TV on the lot in my deal. They wouldn't. Everything else was wonderful and quick. No hoops to jump through and Robert even made sure they did a little extra detail work because he noticed a spot I didn't even see.

Dominique E.

Dec 18, 2014

I just purchased a new Ford Focus Titanium and I absolutely love it!!! The team that assisted me, Kenneth and Josh were amazing. Josh gave me a good deal on the car as well as on my trade in and financing. This was probably the best buying experience that I have ever had. I would highly recommend this dealership to anyone and I will most certainly purchase my next vehicle from them. You ROCK Joe Myers Ford!!!!!D. Ekstein

jerw

Dec 18, 2014

I have dealt with this dealership for new vehicles in the past. This was the best and friendliest visit.I made an acceptable deal within an hour and was able to pick up my new vehicle in the next morning, since I was not in the vehicle I traded-in.I would recommend the dealership to all my friends and family.

garyhjohnson

Dec 13, 2014

Bought a Ford Focus here and completed a no hassle deal. Internet price was agreed on before going to the dealership and there were no surprises. Got a fair offer for my trade in. The staff were all very professional. Would recommend them to others.

dmfehner

Nov 24, 2014

Great service and professional staff! The vehicle was ready upon our arrival from out-of-town. We were extremely satisfied with the price! It was indeed a pleasure working the Joe Myers group.! Many thanks!

pastrello

Oct 29, 2014

Once again, Joe Meyers and all the employees that I came in contact with went out of their way to make my experience enjoyable. Great Job!

ldannug

Oct 23, 2014

Mr. Fausto Andrade is the best salesman we have met since 1980 .He is well versed on the Ford 150, very patient, kind and professional person. He stayed with us most part of the day and made sure we are very satisfied and happy with the transaction. He is highly commendable .

JL Var

Oct 21, 2014

No service yet but, this review is for the great treatment I received while buying a Ford Edge..Very satisfied. Price was fair and sales had my answers.

ctice

Oct 9, 2014

Very pleased with my sales agent , dealership and service department! You can't go wrong buying a Ford from Joe Meyers For - great price , first class people!!

MicharlR

Oct 8, 2014

The sales process at Joe Myers Ford was fine. Service at the dealership has been disappointing. My first negative service experience occurred when I went in for routine service. I had a slow leak in one of the tires and asked them to check it out, which they agreed to do. I told them I had already refilled the air twice. When I picked up my car and asked about the source of the leak I was told they didn't check it because it is their policy not to check tires unless they have refilled it twice themselves, which would mean scheduling visits, returning twice more and leaving my car for them to check at their convenience. Instead, the next day I went to Discount Tire. While I waited they checked the tire, found a screw, repaired the tire and got me on my way at no charge.One bad experience could be explained as just a case of misunderstanding, but two bad experiences? The second negative experience occurred just recently when the "check engine" light came on unexpectedly. I called Joe Myers Ford and was on hold for 10 minutes just waiting to speak to a scheduler. She told me their system was down and needed to be rebooted, took my phone number and promised to call me back. After several hours there was no call. I tried to book a service appointment online, but received a message that the online sytem was unavailable. At the end of the day I called Mac Haik Ford, scheduled a visit for first thing the next day, dropped off my car and had it back the same day. The repair was under warranty and all is well. They even had a shuttle to take me to work. All in all a great experience. As for Joe Myers Ford? Still no phone call. I won't go back.

victoria.thompson.796

Oct 6, 2014

0 stars - in my experience worst service in Texas. I made an appointment for Friday at 10:30AM - received several auto generated emails. When I got there nothing had been looked at, nothing booked, it was as though the appointment meant NOTHING. I was told several items needed to be looked before they could give me an estimate. The work could not be done on Friday but they would call. Monday 9:30AM I have heard nothing. I called. Someone would get back to me. 10:30AM I called and by 11:30 AM I told them to call immediately that I was certain that the truck would not be done on Monday since by noon they had not started it. Nothing but "I'll call you back" and transfers to service managers voice mails. I tell one of the "I'll call you back" people and one voice mail that they are no longer authorized to do anything but inspect the car and send the shuttle so I can pick it up. Noon I get an email and a call all at once. The estimates are VERY high. So no action on the truck until I start getting upset Mid-Monday then an outrageous estimate. 12:30 no shuttle. Service Director calls and says that because of my language they will not inspect the truck and that I owe them a great deal. They will zero it out so we can go our separate ways and because of a "storm" they have flooding and the shuttle isn't running. I live within a few miles of them. A brief shower, no flooding. Here is the estimate and then my email with "the language". LINERATTLING NOISE WITH BUMP FROM REAR WHEELS-SPARE TIRE?$ 435.70LEFT REAR SHOCK BROKEN * REPLACE REAR SHOCKS 1.0 DIAG 1.0 REPLACE SHOCKSTRIMAC QUITS BLOWING OUT VENTS WITH ACCEL, TEMP FEELS COLD$ 1196.77VACUUM LEAK FROM EATC CONTROL HEAD * REPLACE EATC CONTROL HEAD AND RETEST 1.0 DIAG 1.5 REPLACE EATC CONTROL HEAD ADN RETESTTRIMRIGHT SIDE MIRROR ASSEMBLY LOOSE$ 485.08MIRROR BROKEN * REPLACE RIGHT MIRROR ASSEMBLY 1.5 LABORTRIMWASHER PUMP INOP WILL NOT SPRAY ON WINSHIELD$ 255.94WASHER PUMP HAS 12 VOLTS. PUMP HAS INTERNAL OPEN * REPLACE WASHR PUMP 1.0 DIAG .5 REPLACE PUMPOBD2~ STATE INSPECTION EMISSIONS$ 39.75INCLUDED~ OIL CONDITIONER * RECOMMENDED PACKAGE * CHANGE ENGINE OIL & OIL FILTERINCLUDES UP TO 6 QUARTSRESET SERVICE INTERVAL INDICATOR * ROTATE TIRES * RESET TIRE PRESSURES/CHECK WEAR CHECK & TOP UP ALL FLUIDS * ZAK FUEL SYSTEM CLEANER * PERFORM BATTERY SERVICE * OWNERS ADVANTAGEPOINTS APPLY$ 129.02Q99PCOMPLIMENTARY MULTIPOINT INSPECTION ... A $49.97 VALUE (Q99P)$ 0.00SUB-TOTAL ESTIMATE WHEN APPROVED:$ 2542.26ITEMS PASSING INSPECTIONFRONT TIRESWHEEL / TIRE: NO DAMAGEWHEEL / TIRE: NO DAMAGEREAR TIRESWHEEL / TIRE: NO DAMAGEWHEEL / TIRE: NO DAMAGEADJUST TIRE PRESSURESLEAKSTOP OFF FLUIDSHOSESBELTSBATTERYHEADLIGHTSTURN SIGNALSBRAKE LIGHTSREAR BRAKESITEMS REQUIRING IMMEDIATE ATTENTIONSUB-TOTAL ESTIMATE WHEN APPROVED:$ 0.00ITEMS REQUIRING ATTENTION SOONENGINE AIR FILTER $ 39.95RAFDIRTY * ~ AIR FILTER - REPLACEFRONT BRAKES $ 0.00BRAKES ARE WITHIN ACCEPTABLE LIMITS. * REPLACE SOON.SUB-TOTAL ESTIMATE WHEN APPROVED:$ 39.95GRAND TOTAL ESTIMATE FOR ALL RECOMMENDED SERVICESSHOP FEES$ 52.13TAXES$ 125.05GRAND TOTAL ESTIMATE WHEN APPROVED$ 2759.39TIRE & WHEEL NOTICETREAD DEPTH - BACK PASSENGER 5/32 TO 4/32$ 0.00TREAD DEPTH - BACK DRIVER 5/32 TO 4/32$ 0.00TREAD DEPTH - FRONT PASSENGER 5/32 TO 4/32$ 0.00TREAD DEPTH - FRONT DRIVER 5/32 TO 4/32$ 0.00SUB-TOTAL ESTIMATE WHEN APPROVED:$ 0.00Dear Joe and Cindy I am picking the truck up Monday afternoon authorizing only the inspection. I have not had any communication about this until this email from a 10:30AM Friday appointment. I have had three calls go unanswered and only received this email once I let a service manager know how upset I am at your service. Keeping the truck since Friday but only getting an estimate until Monday at noon is not acceptable. An appointment there means absolutely nothing. I was told it would not be done on Friday but to not have it looked at until I throw a fit on Monday is absurd. You won't see my business again for this or for the new truck I was contemplating buying. I am reporting this as a bait and switch service scam to the attorney general's office. I am posting on social media. Congratulations on your inept service consequences.Heaven forbid I should tell them what I really thought.

sswolfe

Oct 5, 2014

Great experience with salesman, Robert Martin, and finance personnel, Antoine. Not so great experience with Jean regarding all our end of sale and tech information. Yes, it was closing time but it should not have mattered and she was rude. Kind of killed the experience. I am giving an excellent review regardless, the other personnel deserve it.

beachminor

Sep 16, 2014

promised a $11.99 service for life, but apparently that is for 5 Qts of oil only, not anything else. Extortionate cost for tire rotation and tried to sell more options not needed

momalisa

Sep 3, 2014

This purchase was awesome; no pressure, no hassles. Husband found this vehicle online, he spoke with the Chris Alligood. We made the 2 hour trip, Chris greeted us at the door; turned us over to Josh Harris. Both employees were awesome to work with. Sale went smoothly and we are very happy with our new vehicle. Financing was great with Craig Bosley. Everyone that we worked with were great, so easy to work with and very friendly. This is our new place to purchase our vehicles.

jmchouston

Aug 31, 2014

I had done my due diligence ahead of time so I knew what I wanted to buy (2014 Fusion Titanium Hybrid) and the trade-in value I would accept for my 2010 Fusion Hybrid. After looking at what was in stock and test driving two that I liked the colors we proceeded to the trade-in negotiations. While I would have liked more it was within my range of acceptability. I wanted the 72 months zero interest and declined the extended warranties. Drove away with an awesome new hybrid, "Dark Side" is its color (I call it Midnight Blue because telling people I am driving on the "dark side" sounds creepy. LOLJoe Ramirez, sales consultant, the finance guy, Wayne, and their tech guy, Matt (car has so much technology they have a tech guy to assist you), were great and so easy and friendly to work with. Totally recommend this dealership even though they are a dozen miles away. This is my second car from them and they just get better and better.

debbiedaily

Aug 27, 2014

This purchase could not have been easier. No Pressure, No Hassle. Great experience. They had exactly what I wanted and needed. My sister in New York worked over the phone with them to get this going. I walked in and in minutes I saw the car they suggested and I was sold. I had not bought a new car for 20 years so all the new technology was new to me. They spent the time to show me everything and then again to my husband! This is the only place to buy your new vehicle.

Natal

Aug 25, 2014

After doing extensive research on what car options and prices we wanted we found our 2015 explorer at joe Meyers in Houston. We called and had our information ran before going down there because we live 3 hours away. The first salesman we that was handling our purchase went on vacation without telling us or giving us someone who would take care of us. After no word back for two days we called dealer ship and found out he went on vacation. Rudy, the salesman we spoke to became our salesman. GREAT EXPERIENCE!!! There was nothing more we could have asked for. -timely paperwork with every line explained -Perfect price (researched it up to 400 surrounding miles) that they actually even lowered another 1000.$-Appreciation for the buyers experience (everything from not being patronizing to fully detailing the new car and pulling it up for you and taking time even two hours after closing to start you off with key details on your new vehicle. -they have a whole team to assist you, it's not just this make a sale here's your keys kinda deal. They are one of those places that become your go to place. This was our third vehicle purchase, first new car purchase, and first recommendable experience. I've never left a review before, that's not to say I have never had good customer experiences I just wouldn't spend my time writing about frozen yogurt or the place I buy my skin care products from, this experience mattered greatly and couldn't have been better.

George Veselka

Aug 19, 2014

Ryan Martinez came through for me again. Never thought to look anyplace else when deciding on a new truck. Have bought several new vehicles from Ryan at Joe Myers starting with a new 1998 Mustang GT. Way to go Ryan, Nick and Vijay-Couldn't have asked for a smoother deal-Thanks!

waymon281

Aug 6, 2014

I just bought my second truck from Joe Meyers Ford and happy to say that this time it was a great experience and not just ok. The first time was three years ago and I came in with a desire for a certain truck and a certain price and when I got there they truck had been sold out from underneath me and then I had to settle for another truck. The credit department was the real culprit in my dissatisfaction.(he was everything you don't want in a credit guy!) but this time... It was awesome.I looked online and again found a truck I wanted sent a request for a quote and got a call back from Tony and he said the truck was available and I told him I would be there at 6 to take a look and test drive. When I got there he had the truck located and the keys ready. We went over took a look and then a test drive. It was what I wanted and told him lets go make a deal. He took my present truck to get a trade value on it and then he came back and we started the dealing. BUT, I did not need to fight to hard as he gave me what I was looking for on my trade and the price was what he quoted me over the phone and then on up to the credit department. But my credit guy was great and he did not try to push a bunch of BS on me and even helped me get my credit on the last warranty that was forced down my throat! A TOTAL GREAT experience. I was in and out in a little over two hours and got the EXACT truck I wanted with a great rate on the financing and the payment where I wanted. I will be back to get my wife the Explorer she was eyeing while I was buying my truck!

chris sand john

Jul 30, 2014

Mark, you helped me so much in finding the car of my dreams! The 2014 Ford Focus has all the "bells and whistles". Thanks so much!

bobby.mei.3

Jul 24, 2014

I'll start by saying my purchase experience with Joe Myers Ford wasn't perfect. There were miscommunications and some work wasn't done properly. However if you give them a chance, let them know what's wrong, they will work to correct any mistakes and make things up to you. Tony was friendly and made himself very available to whatever concerns I have. He managed to get me a great price on the car since this dealership needs to move volume to make money. Finance seemed to take way longer than they should and I ended up not financing at all. The finance guy was helpful but I wouldn't say he was very friendly. When i received the car it wasn't properly washed and detailed and I noticed afterwards that the driver's side floor mat was missing. One email to Tony and he set up a wash/detail job for when I picked up my plates as well as ordering the missing mat for me. Overall I had a good experience with Joe Myers Ford and received the car I wanted at a great price. You might have some hiccups along the way but every dealership will always have some problems. Joe Myers Ford at least proved to me they're willing to fix any mistakes as long as you let them know.

Mohut

Jul 20, 2014

Impressed to see no pushy sales tactics. Ended up buying 2 vehicles!! Quick efficient process with everyone doing their job . Look forward to next visit.

roadking1062

Jul 18, 2014

Purchased several vehicle in polk county over the years. This was the first time I purchased a vehicle with out the B.S. of sale personal attempting to get every penny out of you. We walked in, and Rudy did everything possible to put us into this vehicle. Sales manager played hard to get, but that is his job. didn't take much to get his approval and the deal was done. Financing was smooth also, we were in and out in a very short time. I would like to thank all at Joe Myers foro the experience.

daniel7769

Jul 14, 2014

Between my wife and I, we have purchased eleven vehicles (7 Fords and 4 Lincolns) from Joe Myers in the last eighteen years. Obviously they're doing everything right! I can't say enough about my salesperson on the last nine vehicles (Greg Lagrimanta) since 2000. Just a top-notch guy. I would recommend that you seek him out when you're in the market.

ggannon

Jul 12, 2014

I have been doing business with Greg at Joe Myers for more than six years for vehicles for both my wife and myself. Great people, very friendly, quick and efficient. Good deal and I left happy with the new truck.

ctwilson1

Jul 1, 2014

Excellent car buying experience! This is the 2nd car that I purchased from Joe Myers Ford. The staff is great! I am very pleased with the overall experience.Thank you to Vijay Singh and Victor Garcia for their help!BIG Thanks to Todd Brown for his overall attention, follow-up and consideration from start to finish and beyond...

becole77064

Jun 19, 2014

There was never any pressure at any point to upgrade anything. Victor was very interested in what I wanted, and needed. He wanted to find the right car to fit my needs. He knew a lot of details concerning the options available, and differences between models. He was very willing to allow me to test drive any car, and even encouraged it, even if it was the same model. After decided on the car, I was never pressured to add anything to my purchase. Victor is a great listener, he hears what you say and translates that to what you are looking for in a car and what you need.There was no stress, I got what I wanted for less than I was expecting to pay.I will recommend Joe Myers and specifically Victor to anyone looking for a new car.

redzbetter

Jun 9, 2014

They work with you whatever your budget is. Im extremely happy with my purchase. I was in and out within an hour. Thank you all for your hard work and dedication to customers and potential customers.

frozen207

May 23, 2014

John is very knowledgeable about their vehicles. He is professional, kind and courteous.He was able to find the exact vehicle that I wanted. This is our second purchase from John and it won't be our last.

AFehring

May 15, 2014

The whole process was pleasant. I couldn't have asked for anything easier or better. I will definitely recommend Joe Myers to all of my friends and family. Thank you so much! I love my new Ford F150 Supercrew cab.

KKay73

May 14, 2014

My experience was quick and painless...previously I had horrible experience buying a new car, but not this time. Our salesman was Robert Hale, and he went out of his way to make it comfortable for us. I will be sending my friends and family your way. I love my 2014 Ford Fusion!

jjk1jjk1

May 6, 2014

I was extremely wary of being misled, tricked, etc. like so many of the horror stories that are often depicted of car dealerships. All of the representatives went out of their way to make the sale happen, and to answer all of my questions. I was amazed at how easy they made a difficult and somewhat intimidating process for one's first new car lease. I would recommend them to any of my friends looking for a new Ford.

dodibeth

May 5, 2014

We went in to Joe Myers Ford on Friday afternoon (Thanks Bill for waiting on us) just thinking we were going to look at trucks. Didn't know what they would give us for my husband's trade, didn't know if they could get us the right price, etc...All the typical worries of buying a new truck. Bill was so great. He told us up front that he is honest and very blunt. Both my husband and I appreciate that. He took us out on the golf cart and we literally looked at every single truck that Joe Myers had available. He told us what to look at and what not to look at. EVERY. SINGLE. TRUCK. In the end, my husband picked a truck he never thought he would go with, but WE LOVE IT! We were a little worried about the price and the trade in and the negative equity, but it all worked out. When it was time to go work with financing, there was no "work". Only watching the spurs game, eating some candy and Nelson calling us back to sign the papers. He got us a lower interest rate and got us all the things we needed, for a very good monthly payment. If you want a no haggle, no hassle truck buying experience, then go see Bill Wunderlich and Nelson Martinez at Joe Myers Ford.The Swayzes

Trainer1

May 2, 2014

Joe Myers Ford is a Great Dealership, the entire Sales staff to Finance Manager to Sales Manager and most of all the a Greatest General Manager in the business are all at Joe Myers Ford. If your in the market for a New or Used vehicle I urge you to give these folks a chance I can promise you, you will not regret it. They are like family and that's the way you will feel when you get there. Thank you to everyone that I had the pleasure meeting and doing business with. You all are great. Curtis, Tony, Josh, jean and Ms. Carolyn I thank you all very much.

DaddyDave

Apr 27, 2014

Josh Harris was a very good car salesman. It is unusual for a dealer salesperson to know more about their vehicles than I do however Josh knew the vehicle totally and was able to suggest features that made sense to consider.He was very good at keeping me apprised of the sales and delivery processes.

Westmoreland

Apr 10, 2014

My wife and I bought a 2014 Ford Expedition from your dealership a few weeks ago. It was most def. the best car buying experience that I or my wife had ever had! Victor Garcia was our sales man, which is an amazingly talented and professional individual! He was very informative as well as responsive. Chris Alligood was our finance guy which was also very helpful and informative! Carolyn Cross was also very warm and welcoming, not to mention attentive. Overall, hands down we would recommend Joe Myers over any other dealership in the Houston Area, which we had been to a few and had Horrible experiences. We went to Planet Ford a few times and had looked at the car to decide if that expedition would be big enough for our family, the third visit I had during to that dealership was in not only looking at the expedition, but as well, to look at a F250 for myself. After I had been there for what must have been 40 mins, looking at one of the expeditions from the outside of the car, a salesman came up in a golf cart with another man to look at what seemed to be the same expedition that i was looking at. He then just looked at me and started showing the guy he brought with him the car, after a moment the guy asked me if i needed something, I said that I was wanting to look at the car one last time before we bought it and that i was also there to look at a F250; the guy then said in a sarcastic tone " well if you want help you should probably go to the front" so i left and never went back. And would advise anyone not to go to Planet Ford. Before that I stopped at the Gullo Ford dealership to initially look at the expeditions for my wife. The first time i went, i was there for 1 hour and no one came out to help me, the second time i went, i was there 30 mins and no one came out. The third time i had my wife go and she sat there for 30 mins and still no one came out. I called while she was there and asked the sales manager if someone could go out and help my wife and that we were interested in buying a expedition and so he went out there, but gave my wife attitude that he had to come out there. Never went back there either. Finally, Joe Myers is our dealership now. Thank you all again for such a great experience and vehicle!

Elviagz

Apr 3, 2014

We were greeted by 2 salesmen from the moment we arrived to the parking lot and were directed to Mr. Harris which previously had contact me via e-mail in regards to my vehicle search. The sales process was the easiest, no hassle, no run arounds I've ever had. Treated us with courtesy and respect. After the meeting with him, we were directed to Mr. Garrus for final paperwork that it was so quick we could not believe it. He followed up via phone call the next day just like he promised and we were able to pick up our 2014 Ford Focus Hatchback which by the way is WONDERFUL!! Ms. Jones was very nice and went over all the instructions on maintainance, license plates and car features making our "exit" a very pleasant one.We would definitely recommend Joe Myers Ford-Lincoln for the best purchase experience.Thank you!!

bevannmcd

Mar 29, 2014

Our salesman, Glen LeCamus, was very professional and extremely enjoyable to work with. We exchanged several emails and made a few trips to the dealership as we tried to decide exactly what we wanted on our F150. He was very patient and knowledgeable and offered all the information we needed to make a decision. I have never had a better experience in a car dealership and we will definitely return to Glen at Joe Myers in the future. Emma Jones was wonderful as she gave us all the information we needed regarding our new F150. She is perfect for her job and one of the most pleasant customer service reps I have met.

djwade

Mar 28, 2014

Our overall experience in purchasing our new car was absolutely wonderful! It is our belief that the "good old time" customer service had gone by the wayside, until our recent visit to Joe Myers Ford-Lincoln. Our experience at Joe Myers Ford-Lincoln has shown us that one business truly does believe in good customer service. From the moment we walked into the dealership to the goodbye hugs, we were made to feel very special. Everyone we met was so very nice, professional and courteous. Our thanks goes out to Teddy Dikas, Emma Jones, Antoine Burks and Matt Miller for making this experience one never to be forgotten. And by the way, WE REALLY LOVE OUR NEW 2014 LINCOLN MKS!!!!SincerelyEdward & Donna Wade

kjett67

Mar 27, 2014

Excellent experience dealing with Ryan and Glen. These gentlemen were sensitive to my needs and exceeded my expectations. I appreciate the timeliness in getting the leather installed. Great job guys, I'll be back.

Rexrobert

Mar 24, 2014

Robert Martin provided us the most hassle free new car sale in our last 15 years of leasing and buying. He was extremely knowledgable about the vehicle as well as the entire buying process. Gerald quickly assisted us in the service dept without hesitation. The follow up customer service by all parties involved was a nice touch.

cesweeney19

Mar 21, 2014

During the past month my wife and I have purchased two vehicles from Joe Myers Ford. (Color us crazy) Our first pleasant experience buying the wife's car, convinced me to make a trade on my F150. This was really a result of the outstanding sales experience we had with the sales representative Joe Ramirez. I have purchased over 22 vehicles through the years and can honestly say these sales experiences were the easiest low key auto purchases of any. We are both very pleased with our vehicles and would recommend buying from Joe Myers Ford and Joe Ramirez in particular. You will really enjoy the experience.

ovandorocio

Mar 14, 2014

great service they responded to everyone of my questions and didn't rush throught things! Joe always responded to my emails very promptly. Overall it was a really good experience!!!! I'm very glad that Invest Tex credit union works with this dealer

Aathomp

Feb 22, 2014

This was my first time buying a car and I'm very pleased with the excellent service and treatment that I received! I will recommend you to my friends and family.

maddm2

Feb 17, 2014

We did e-pricing with Mr. Kenneth Hampton. He had a fast response with getting back with us to help us look for our next vehicle and since we knew already what we wanted, He made it happen for us to start the purchase process. I would definitely recommend you purchasing your next vehicle with them. Our Financial accountant was Mr. Craig Bosley. He helped us get a GREAT interest rate, and wouldn't stop until he found us one. He was very courteous, fast, and had us in and out of there, especially since we had our babies with us. We walked away with our dream car, and we would definitely be back to purchase our next ford vehicle with them in the future. 5 thumbs up to them!!!!

bargecapt88

Feb 12, 2014

Great experience at Joe Myers Ford. Everything was explained in detail. We felt like everyone involved went above and beyond what was expected. I will be buying another vehicle in a year or so and will definatly purchase it from Joe Myers Ford. 100% satisfied!!

frankgiar1

Jan 31, 2014

Robert, Robbie, Nelson and the entire Joe Myers crew were helpful in every way in assisting with my purchase of my new Mustang GT Premium. This is my 2nd new vehicle purchase at Joe Myers in 20 months and as long as they continue to out-perform their competition on both price and presentation, I will continue doing business with them. I would like to again thank Robert Martin and his team for all their efforts in making my purchase at Joe Myers a most satisfactory experience.

jshile

Jan 31, 2014

We have recently purchased two vehicles from Joe Myers Ford. Feel that Curtis answered all our questions and he and the staff have also worked to make our experience great. We have already sent a friend over that bought a car and will continue to send others.

RichardKline

Jan 27, 2014

To sum it up, Glen made it really easy. I told him I didn't feeling messing around with the Dealership "Game" and he took me seriously right from the start. I had been to Autonation Ford, Carmax, Mac Haik Ford, and no end of searching on the internet. I had a trade and Glen gave me blue book value for trades right at the start, no messing around. NO ONE ELSE did this. I was really impressed. The discounts that they had on the car due to the holiday season were better than anyone else, plus the great value on my trade really helped to seal the deal.Let me make one thing very clear. Glen's no-nonsense attitude, and the GM's willingness to jump into the fray and ensure an excellent customer experience were what kept me there. Other dealerships, the GM and managers hide in their polished offices and you play dealership ping-pong with the sales staff. Not here.Glen, Carolyn, I greatly appreciate the good experience.

cwienken

Jan 26, 2014

Great service and experience. From sales to finance to delivery every was great to work with. The knowledge of product was great as this is the most technically advance vehicle I have purchased.

johnson6010

Jan 24, 2014

Ms. Jones was very personable, professional, friendly and knowledgeable. She made sure we were made aware of the many benefits of owning a Ford truck and made sure if we knew how to contact her if we had any questions.

Txpowder

Jan 21, 2014

I was never pressured into buying a car. When I first went to the dealership I informed Tony that I was just looking and I was going to look at a Chevy after I drove the Explorer. I did just that. I decided on the Explorer and called Tony and told him I would be in the following Monday. I went to the dealership picked out the car. It was all very easy and everyone worked with my schedule. Thank you all very much.

cnunn2c8102

Jan 20, 2014

Everyone that I worked with exceeded my expectations. I have never been to a dealership that was so efficient, professional, and most of all personable. I will definitely be back in the future.

jezo

Jan 12, 2014

The dealership and its environment is indeed very professional and pleasant. The salesman, Mr. Dominguez, was simply outstanding; a true all-around professional who was very diligent, courteous, knowledgeable, most helpful, proactive, genuine, engaged, and very patient.

mac10

Dec 30, 2013

The entire team at Joe Meyer's Ford was very professional and friendly. They were open and honest and very helpful throughout the process. I would recommend this dealership to others.

mskalen2

Dec 30, 2013

From start to finish I couldn't have asked for a better experience. My individual needs were assessed and they helped guide me to the perfect vehicle for me. My Sales Consultant, John Williams, was wonderful! There was no pressure and he made me feel appreciated and showed me the respect you hope for when making this type of a major purchase. The Finance Manager, Craig Bosley, worked with me to make certain I received the most value for my circumstances. He made me feel comfortable and confident in my purchase decision. Finally Emma Jones in Customer Service topped off the experience by making me feel that I truly had joined a family. She was so sweet and made me feel so special and proud of my decision. I related to each Team Member and I am completely satisfied with my experience. I have already recommended Joe Myers to family and friends and will continue to do so with confidence and pride.

jrcamp001

Dec 21, 2013

Very attentive and kept me informed of progress. Great facility, friendly atmosphere, fast, and efficient. Even swapped my bed-cover and saddle-bag! My F150 was delivered in beautiful condition.

crosshead

Dec 13, 2013

Met at door. Test drove car. Took home info. Called ahead & talked to sales manager. He asked a few questions about colors & interior.Met at door. Salesman brought car. Shown & drove car. OK deal. Bought car. Salesman explained operation & helped set up features.

lencie1

Dec 13, 2013

We actually found this dealership quite by accident...we were orrigionally looking for a used car...Jimes sold us the 2014 Ford Escape on his knowledge and expertise...we are very pleased with the Ford company in general...we have purchased Ford trucks in the past and were always pleased with any Ford Dealer we have dealt with...Please keep up the good work...I now own Ford Stock as well :)

Joseg68

Dec 4, 2013

Excellent service and very friendly. Good. Place I would like to go there again something. Drove 300 plus miles and to regret it. I enjoyed

lrh1967

Nov 28, 2013

This was the best buying experience we have had. We would highly recommend this dealership. Top notch salesmen like Wayne Depenbrock and Stanley cooper make this dealership above all others.

justinaguyer

Nov 26, 2013

Had a great experience shopping for my new Ford. Glen was especially knowledgeable and friendly. Janete helped guide me through finding the right warranty and payment package. Emma made good conversation while finalizing my experience. Thank you again. You have all been a wonderfully professional sales team.

johnhnadeau

Nov 25, 2013

Purchased new vehicle after my car caught fire and was destroyed.My first contact was Rudy Majette who had e-mailed me a price for a new 2014 Ford Fiesta. The price, as well as the quick internet response was the key to my going to Joe Myers Ford to see how quickly i could replace my destroyed vehicle. Everyone i dealt with was very professional and answered any and every question i had. I was out the door with a new vehicle in about 1.5 hours. Thnx.

payneB

Nov 19, 2013

Found the vehicle I wanted on their web site and made contact. Josh Potts responded and fromthere the transaction went very smooth no high pressure! Mark Harris did a great job showing meall the features of the new F 150 King Ranch.

ctcrop

Nov 15, 2013

Great experience when buying at Joe Myers Ford. Glen Francis is excellent to work with and he shall keep my buisness in any future Ford purchases. Only have two complaints as far as service goes, however they are slowly being addressed. The headliner in our new Expedition rattles and a new one is on order. The tires on the new Expedition need to be balanced as they were "flat spotted" from sitting on the lot. Service claims they drove the vehicle and didn't notice the vibration. However, the vibration is there and as a repeat customer (4th time buyer at Joe Myers Ford) the service dept. should either replace the tires or at minimum balance them. At a cost of $40K+, a new vehicle should be very smooth and very quiet. I am scheduled to bring the Expedition back in (2nd time) on Tuesday November 19, 2013 at 0700. Service will replace the headliner at that time and I fully expect them to address the tire issue. If at that time the tire issue persist, I will then file a claim with Ford. Thank you.

attorney99

Nov 12, 2013

We were pleasantly surprised by our experience at Joe Myers. My previous car purchases have been very much a hassle which is what I expected when I visited Joe Myers. However, my expectations were shattered as this was the best car buying experience I have ever had. This was my 5th car purchase and far and away the easiest and without frustration. Thank you Wayne Depenbrock!

Eberth C.

Nov 12, 2013

Wonderful experience, great staff. Thanks Greg Lagrimanta for all your help. Janete Felicia in finance was also wonderfuI would highly recommend this dealership to others.

gwm93055

Nov 12, 2013

Sales experience was very posiitve from start to finish. I was able to select the vehicle I wanted and complete the transaction with minimal disruptions. The finance department was very professional and knowledgable. I found the entire sales process to be very efficient and customer friendly. I would recommend the dealership to friends and family.

jachgill

Nov 11, 2013

Glen & Robert did an excellent job of providing us with the information about the vehicle that we needed to make our purchase. Chris helped us look up trailer ratings that we were concerned about. Janete made our closing go smoothly.

RickPete

Nov 10, 2013

We had narrowed our search down to a couple of choices. Jimes helped us to see the right vehicle for our present and future needs. He was helpful in getting us to our new vehicle. Jean made sure we were were throughwith the last details. Thank you.

dbrobo

Nov 9, 2013

As I stated before we were astounded at how the dealership had turned around. I found the vehicle I wanted and was purchasing through the USAA purchasing program. I knew the price of the vehicle before arriving at the dealership, so that was not an issue. However, we were trading my wifes Volvo C-70 and the trade is almost always an issue. After a little hagling we arrived at a equitable price and concluded the deal. Having looked at new vehicles at Joe Myers Ford in years past we were pleased that things had changed, what seems like 180 degrees. Treating customers with respect and professional service makes all the difference. Thanks again.

ejzilske

Nov 9, 2013

Truly one of the best car buying experiences I've had in recent years. Robert was helpful and worked with me to get me into the vehicle I was looking for. I'd recommend this dealership and salesman to anyone.

Tkresta

Nov 9, 2013

After visiting 3 other dealerships. We decided to go to Joe myers based off the radio advertisement. They were offering an end of year model discount. We were greeted by Robbie and shown the vehicle we asked for over the phone. He was very professional and well informed with the dealerships inventory. There was no haggling over price. The end of year special was true. They also gave us fair trade in value. I would highly recommend Robbie and Joe myers Ford. The over all atmosphere was professional and first class. We were in and out the door with a new car in a couple hours.. Didn't take all day like other dealerships.. Thanks Robbie!

rcshop

Nov 7, 2013

I had a great experience working with Vijay and other members of Joe Myers. They worked with me to find exactly what I wanted, color, features, etc.

MFRBOY

Nov 6, 2013

Tony Morgan : xxxx good salesman / person. Made my new car buying experience a good one.Emma Jones: What can I say a fun lovable person, she made my day, give this woman a pay raise. at the end of a long day she had energy and drive to conduct he job professionally.

jasholt0

Nov 4, 2013

Robert Martin was very responsive to all of my questions; we communicated mostly using text messaging and during my frequent visits to the dealership. He and Joe Ramirez were always willing to let me drive any car whenever I visited the showroom. Joe was very thorough in explaining the Roush Mustang to me. Great staff! These two gentlemen were instrumental in my decision to buy the Roush.

dwteale

Oct 30, 2013

Great staff. Quick and easy process. Great Deal. My experience at Joe Myers Ford was one of the best I have ever experienced at any dealership. Thank you very much.

Roxanne Rox

Oct 28, 2013

Noel was the best! I did not expect such great service. Robert De La Cruz was really nice also. My experience was exceptional! Great Job Guys!

New_life07

Oct 25, 2013

I have worked with this dealership before in getting my first Mustang and the service was good. I recently went to get my second Mustang and the service was great. The employees are very helpful in getting the car you want even if it is at a different dealership in Houston. They will also give you the best price they can offer you for a car you want or a car you are trying to trade in. The environment of this dealership is very positive and exceptional.

tvancil

Oct 25, 2013

Tried to purchase a used truck online, gave a deposit, received a purchase agreement later that week. I had questions about charges added to my purchase agreement. They called me back and cancelled my purchase and refused to sell me the truck !!! They said I was taking to long to close the deal ( I had 4 business days into this mind you ). I had my financing and insurance all set & was going to send everything back the next day. No place in any of the paper work does it tell me I have only so many days to send the package back in the mail to them, No one ever called or sent an e-mail instructing me that I was going to loose the vehicle because of some delay. I had legitimate issues with charges on my contract and it seems I pissed someone off. So much for putting our customers first. When I tried to call back to see why they wanted to cancel the transaction I got the run around and no one is taking my calls. I am so..................frustrated with the dealership they have no idea. I am going to tell me story to every F150 truck forum online, every dealership review on-line, I am going to contact Ford directly and tell them what great people they have selling their products in Texas and I am going to take add space out in their local papers ( just to get the ball rolling ).Stay away from these guys AWAY !!!!!!!!!!!!!!!!!

munnsta

Oct 16, 2013

Kenny is up front with all the details, prompt with getting options priced so it was easy for me to make my decision. Mike Munn

lprodgiz

Oct 12, 2013

Overall I had a great experience when looking for and purchasing my new Mustang. Mark Harris initially contacted me via email and sent me lots of information and pictures of available vehicles. I then went to meet Mark and see the vehicles in person. He was always very professional and nice. I asked a lot of questions about the new Mustang and looked at several different cars that he had on the lot. I didn't find the right color so Mark went to work and found me the vehicle that I wanted. He got the vehicle within a couple of days. I then went to see Whitney Babineaux and he was able to get me a fantastic interest rate. At first I dreaded buying a new car thinking I would be stressed out at having to haggle with someone over what I wanted. Instead, I left with what I wanted at a good price, great service, and no stress!

NicoleMMaerz

Oct 11, 2013

My experience with these two gentleman were awesome, how friendly they were and explaining to where I could understand. My brother in law worked one on one with Rudy and finding the perfect car to meet my budget and they did a super fantastic job. I walked out so happy and satisfied. When signing all the paperwork Nelson just explained in full detail what everything meant and also did not try to sell me something I did not need due to my buget I would recommend this dealership and working with these two, I was so happy and I want to thank yall so much. My experience was very satisfied.Nicole MaerzHappy Customer

cherylaustin

Oct 10, 2013

I have been using Dan Howard for over 20 years. He has always taken great care of all of our family members & our business cars. Great service.

apisani2057

Oct 9, 2013

Very painless and straight forward. Didn't feel pressured or anything. Would buy from them again. Would recommend them to friends and family looking to purchase vehicles.

jjorge6117

Oct 8, 2013

Our intention was to see three different brands options to select the purchase of a vehicle, however to visit the Ford Agency Mr. Robert De La Cruz gave us excellent advice and attention that was no longer necessary to see more options and decided to buy the Ford Explorer with you.

jvinson60

Oct 8, 2013

One of the best experiences when purchasing a new vehicle. Whitney Babineaux and Rudy Majette were very helpful knowledgeable and courteous. I will return for my next ford purchase.

rizzm0

Sep 30, 2013

My experience was pretty good overall. However, I should have shopped and compared prices with Planet Ford 45 north. I found the same truck I purchased, advertised for a few thousand dollars less. Will visit Planet 45 north next time. Regards,Marco

Hammer356

Sep 28, 2013

Overall this was a no pressure pleasant buying experience. Keith Davis and his fellow co-worker were superb. The fincancing was fast and easy with no hassle. The vehicle was ready and clean for pickup the next day. this has been one of my best buying auto experience since 2007 when I purchase a vehicle in Ok. The only shortcoming is I did not get an OWNERS MANUAL WITH THE VEHICLE. If at all possible, to make this an excellent buying experience I would like to have that owner manual.Sincerely,Jesse Brown

KennethBallard

Sep 25, 2013

Customer service was excellent. Never felt pressured to buy anything. Our salesman Curtis never asked me to buy anything if he could "get the numbers to work". Financing manager Whitney Babineaux is the best in the business. I would not purchase a vehicle from anyone else. He doesn't let you leave unless he knows you are happy and got the best deal possible.

m4wright

Sep 25, 2013

Joe Myers Ford makes the entire car buying experience positive. I found a vehicle on their website, I was interested in. When I arrived at the dealership the truck was in stock, for the price listed on their site. I was not eligible for a specific Ford rebate, so Joe (Fleet Sales) and the dealership assisted me by increasing its discount. Joe and Janete (Finance) were able to get me through financing, in about 15 min, which I appreciated, because I needed to pick my kids up from school. Then I went down to meet Emma (Customer Service), who delivered my truck to me, and went over some of its features. Overall, I felt comfortable at JMF the entire time I was there, and will return for my next vehicle purchase.

joz2

Sep 24, 2013

One of the most pleasant car buying experiences I've ever had. Felt respected and treated well. Greg ensured all my requests were handled. I feel I made a great decision going to Joe Myers.

sschade

Sep 24, 2013

Very easy sale, very respectful of time. Carolyn Cross runs an excellent dealership. The picture taking after purchase is a great idea. I love my new vehicle and am very glad that I purchased it at Joe Myers Ford. Wayne especially is a super nice and excellent salesman.

baking1

Sep 23, 2013

I had been car shopping for a few months and had some bad experiences at different dealerships. i had test driven multiple models of trucks and cars and decided on the f150. i had worked with danny a couple of months before making my decision and had remembered he had sent me a thank you and even a follow up a few weeks later. i would send my freinds and family to Joe Myers to purchase in the future.

mrlarrivee

Sep 23, 2013

As always Cindy makes the experience almost painless. The best part is when you realize this dealership is looking out for you and goes the extra "mile" to make sure you feel and are better off by choosing Joe Meyers. I did experience one big disappointment after trying to submit this review three times this process drives the effort right into the gutter from the extra mile to the green mile to bad. You may want to rethink this process and all the questions it does not seem Dealerrater knows rule No.1 for great customer service. Based on what I have experienced Dealerrater doesn't get it so I better tell explain. Rule No.1 in delivery of great customer service is: Make the experience "painless" if you need a little more help understanding just ask Cindy she will show you.Thanks for the great serviceMike

Munch74

Sep 23, 2013

Joe provided me with all of the information that I requested. I searched all over the Houston area and was unable to find a better deal.

nickvalenta

Sep 23, 2013

Our overall sales experience at Joe Myers was great! Greg was very helpful and not pushy or overbearing at all. We will definitely recommend Joe Myers to our friends. We will also be coming back to purchase our next vehicle.

Cobraj007

Sep 21, 2013

I bought a CPO car from Joe Myers Ford in Houston, TX. I arranged for the shipping and the car arrived with a tire nearly flat (filled with a liquid tire sealant) and a near dead battery (dead cell). I sent the GT 500 to my local Ford dealership for state inspection. The car failed needing a control arm (covered under warranty) and the brakes were marginal (lower tolerance than what a CPO certification allows). When I complained to Ford corporate they were compassionate but nothing could be mandated to the selling dealership. Bottom line don't waste your money on a CPO car. It is a scam unless corporate hold the dealerships accountable for falsifying the checks and correcting discrepancies. Oh yeah never buy a car sight unseen...you can't trust a dealership....even a Ford dealership.

court0612

Aug 15, 2013

When entering the dealership, I felt welcomed. Teddy had already pulled exactly what I was looking for a gave us an amazing price on my brand new car. I couldn't be happier with the service I received, and will definitely come back in the future.

Stephentross

Jul 2, 2013

Everything was awesome from start. Wayne really goes out of his way to make you feel like a family member. I look forward to future purchases.

mimi2005

May 22, 2013

they told me they could get me a 2013 F350 4x2 Crew Cab Lariat Black on Black loaded and quoted me a price of $49,900. That was a fair price. I told them I had seen a vehicle like I wanted at another dealer and they asked if they could "earn" my business so I would buy it from them. The price sounded good, so sure, go ahead. 15 or more phone calls later over the course of the entire day, we worked out that .. based on the 10 photos I had submitted on my trade in, that they would give me at least $20k for it. (It is worth more), so I told them I would be frank with them if they would be frank with me .. no back and forth nickel and dime... best price first time or I would go directly to the dealer that I knew had the truck. I told them upfront repeatedly that if they did not think they could make this work, then do not make us come in there as my fiancee is up to his ears in work at his company and is working 14 to 16 hr days.. Please do not waste my time. You know they did. You know they told me what I wanted to hear, and you can guess. They couldn't make it work... they needed $1500 more. Granted that is not a lot of money, BUT I told them not to mess around with the nickels and dimes and AFTER getting our social security numbers, bank name, address, etc. they can't make the deal work. WTH? I felt as if we had been set up. I fear identity theft. I think they are liars, cheats and they are bordering of "deceptive trade practices" and I will find out more about that even if I have to contact a news crew and an attorney. Stay away... far far away. If it sounds too good to be true.. you know it is. Oh, and yeah, I found out that particular truck sold last Saturday. It wasn't even available. Isn't that bait and switch tactics???? Isn't that illegal? Hate them.

Martincast93

Mar 28, 2013

First thing I noticed when I arrived and looked at cars for 15 min was that no one acknowledge me. Then when the first sales guy finally asked me if I needed any help I explaind to him I was looking at a mustang online and I was wondering were it was. He told me if I was serious in buying or just looking. After that talk was done he took me to see the car. Asked if I wanted to go on a test drive so I was like sure. Then before I could even move he jumps into the driver seat. Then he explains to me we can't go out the parking lot due to traffic. I felt very unappreciated at that point as he also rushed me threw the process. After all that I was like okay I came for the car not customer service. I had a trade in with I had done some research and blue book trade in value in fair condition was 13k their offer was 6k. Their explanation for this was a wird exhaust noise. Needles to say I grabbed my keys and walked out. Today they called me back but I'm no longer interested in their service.

DavidSch

Feb 1, 2013

Purchased a new expedition in August from Joe Myers for a great price comparable to other dealers. My wife noticed the windshield wiper blades did not work the first time she drove through a rain. Took the vehicle back and the dealership kept it for a week and could not get the truck to duplicate the issue. The very next day after we got it back the blades did not work again. To make a long story short the vehicle has been into Joe Myers 4 times and they were unable to fix the problem. The customer service in the service department is non existent, they should not be allowed to sell new vehicles if they have no mechanics capable of fixing them. After the 4th time we brought it back and 3 of the times we brought it in the blades were not working they finally told us we cant do anything for you. My wife then sent a certified letter to Ford Motor company explaining the problem and they asked us to take it to another dealership. There is nothing worse than having to take your brand new problem vehicle to another dealership were you did not purchase it to fix a problem. Please do not ever buy a vehicle from Joe Myers no customer should ever have to go through what we are dealing with. None of my family member or friends will ever purchase a vehicle from them again. On a parting shot my wife is 8 months pregnant and carries our three year old to school everyday and Joe Myers has allowed us to continue to drive this vehicle for three months knowing the safety concern of the problem.......

fordman2

Nov 25, 2012

I give this dealership a bad rating. I would not trust this dealership to sell any vehicle. I walked in with an 81-year old gentleman trying to buy a used truck. We were lied to at least twice by the saleman. The whole experience with the salesman made my friend and I so uncomfortable we left. You have a choice, stay away from Joe Myers.

Danybell

Aug 31, 2012

First and foremost, I would like to thank the salesman my husband dealt with, Mr. Kirk Wilson. Thank you Mr.Wilson, for saving my husband and I precious time and money that we would have wasted by giving your dealership our business. Not only will we NEVER do business with Joe Myers Ford, but I will tell everyone looking for a new vehicle to stay away from this dealership. If you are looking for a new vehicle DO NOT give Joe Myers Ford your business!! My husband and I were contacting several different dealerships in the Houston area in search of a large SUV for our family. NEVER in my life have I heard of such blatant disrespect from a company where good customer service should be the primary focus. We filled out an online form requesting a quote for an SUV and a salesman (Kirk Wilson) from Joe Myers called to make contact. My husband spoke with him, and having done his homework, he gave an offer. My husband's offer was a "low ball" offer, but he figured he would start low in hopes that the final negotiated price was within the range we were willing to pay. However, instead of this being the starts of a conversation centered on negotiations, it quickly turned into a very hostile display of complete and utter disrespect. Kirk Wilson not only laughed at my husband, he told my husband that he did not know what he was talking about and called him an idiot!!! If that is not bad enough Mr. Wilson also cursed at my husband! Mr. Wilson said that he would not be doing any business with us since we gave such a low offer for the SUV. WOW!!! In a day and time when the economy has not been the most stable one would think that a business would not want to turn away potential customers. However, I guess Joe Myers Ford must not value their customers. Car dealerships are known for their general sale tactics some of which are not the most honest. Joe Myers made an exceptional first impression through Kirk Wilson. Unfortunately, it is not the type of impression that will earn them any business!! If you are in the market for a new vehicle do NOT waste your time here, take your business elsewhere. If you do not care about the way you are spoken to and do not care if you are treated like a pion, then this is the dealership for you..

dbordelon

Aug 25, 2012

I brought in my mustang for an oil change and state inspection. The service manager I dealt with was named Michelle Torre. I asked Ms. Torre to please make sure that the service techs took care to not soil my interior - I had previously had a terrible experience with the last ford dealership I went to who got grease all over the inside of my car. When I picked up my car today I found grease smeared all over the door and seat on the driver side - I asked the service manager on duty to take care of the problem. He cleaned up about half the mess - not sure what I am going to do about the grease smeared into my seat. This is unacceptable service. I will never go back to Joe Myers Ford because they do not respect me or my car.

Kfirouz

Jun 30, 2012

The reason that I have given this dealership horrible ratings is due to a lack of professionalism. The sales associiate could not give us any prices without knowing how much we wanted to spend, she took personal calls on her cell phone while she was driving us across the parking lot in search of two vehicles that were never found. Too inconvenienced I guess is why she decided to pass us off to "Robbie". Robbie attempted to get us to do all of our shopping behind the glass doors inside the lobby, we weren't comfortable with that. It happened that the manager walked up and basically told us that he wouldn't price out the different price points on the different vehicle models. The atmosphere was unprofessional, the sales team looked as though they had rolled out of bed, but the kicker is when my husband told him that our price point can vary 20-60k or nothing at all that we could walk out and go somewhere else. To which the manager's response was "I wish you would". I don't know whether he was trying to make the sales team laugh or what, but it was so unprovoked and so completely unprofessional. The most disappointing thing is that we were settled on buying a ford from that dealership, that is what we had gone there for but we were turned away because no one wanted to walk out onto the lot and tell us the prices of vehicles, when other places actually have it posted on the window sticker. Joe Myers Ford makes their money off of unintelligent shoppers and if you don't fit that profile then I suggest you buy somewhere else, we did.

Sherri2010

May 19, 2012

Joe knew exactly what I was looking for with in 5 mins of our conversation. He bent over backwards to make sure I had what I wanted for the price I could afford. Nothing is worse then dealing with a pushy sales man. Thankfully Joe wasn't anything like that! He was very educated an knowledgable on the product, nothing beats a GREAT car buying experience!

sylvia mcneil

Mar 29, 2012

I took my car in and they informed me that I needed spark plugs changed. They ended up changing only two ignition coils. The car has eight. They are defective from factory. They charged 600.00. I called another dealership in Katy to see what their charges would be. They said they would perform the same job for 380.00. I spoke with the service advisor and he said that all I had to do was provide him with a statement from the other dealership so he could MAYBE adjust the price. When my other ignition coils go out, they will be ready to charge me again for the labor. What a way to make their money. Not good. All good things come to an end.

vpop4me

Feb 19, 2012

Joe Myers and I agreed on a price via the internet. When I went into to purchase the vehicle they wanted to charge me $700 above the agreed pricing. After 2 hours of trying to get them to meet their agreed pricing, I left. Buyer beware.

Blk69conv

Sep 6, 2011

I really liked a 2011 F150 at another dealership. Not only did the Joe Myers Internet sales team have one exactly like the one I looked at but had 2 to look at and test drive. They were a little higher on the initial price but when I told them they were! They beat the other dealers price. This is a good dealership to work with. Even had some hot limited Mustangs to droll over while waiting. ;-) Two thumbs up for this transaction. In and out in a couple hours with a new Truck.

salmonbelly13

Aug 20, 2011

The people at Joe Myers were very friendly and helpful. They only thing to watch out for is they asked for 3 months of financing payments up front as they knew I would be paying off Ford Motor Credit right away. Their prices were good and they were willing to help me find a vehicle anywhere.