Used Cars for Sale at John Kennedy Ford of Phoenixville in Phoenixville, PA

Jean Woznicki

Oct 12, 2015

Staff very helpful. I am recovering from a stroke and my car needed service. They came and picked it up and did the work. Then, they brought it back to me when done. Tim is great. I have dealt with him for years. He should get a great raise. !!!!

Raphael Patrick

Oct 9, 2015

I brought my vehicle in for an oil chg and tire rotation and first I was really surprised by the cost of $39.95 for BOTH!!!! Then while me and my husband was there I asked him to just put a part (a bulb) in my car so my husband could put it in to save the cost of labor, upon completion the tech put it in for FREE!!!! Then I asked Tim to blow out my drain tubes in my sunroof because it was dripping water into my floorboards and he got the body shop to blow them out for FREE!!! I have worked in a service dealership for about 11 years and I was VERY satisfied of the work AND time (Tim said 1 and a half and he called me in 1hr) it took for them to get done with BABE (my trucks name). Please keep up the great work and I WILL BE BACK for my front brake job :) Please pass this onto your coworkers or read it to your managers you guys have a great team.

Isaac Unson

Oct 6, 2015

Excellent response time. Tim, who I spoke to as I was getting my car on a flatbed tow, double-checked with me to see if my transmission was still covered by the manufacturer warranty. They took care of the TCM fix as well as notifying me of any service due and the condition of my brakes and tires. Very appreciative!First couple of days with the new TCM it seemed a little tight but it has since seemed to relax and drives like before. Unfortunately that includes the occasional shudder which might be the clutch still slipping. I'll have to get in touch and see if this is normal.

Kimberly Lloyd

Oct 6, 2015

Great experience. I was late for my appointment due to road construction, and Tim, the service manager was still able to inspect my car. Thank you.

Larry Meyers

Sep 26, 2015

Service was timely and complete. Comfortable facilities.

William Miller

Sep 25, 2015

Excellent fast service. Serivce manager and mechanics as always have done an excellent job.

Anthony Mcneil

Sep 23, 2015

ford 2008 escape, service great, staff both friendly and helpful

Tammy Nearon

Sep 11, 2015

I own a 2011 Ford Explorer. From the moment I purchased my vehicle, almost 3 years ago, everyone has always been so incredibly helpful. My car is only serviced at JKF Phoenixville and everyone in service is always courteous and so willing to help. Thank you for all your help.

Darren Benson

Sep 8, 2015

2010 Escape wrench light came on and then the engine light came on the next time it was started. Took car to Phoenixville John Kennedy Ford with no appointment. They fixed the problem, faulty throttle body, and had the vehicle ready that afternoon. Best of all it was covered under the vehicle warranty.

Dennis Ohara

Sep 8, 2015

great., and prompt. never any problems. Always a good experience dealing with the service reps.

Keith

Sep 8, 2015

I went to John Kennedy in Phoenixville after finding that the quality at the repair center that I used to frequent was declining. I was hoping to not just find excellence in service for my vehicle, but in customer service as well. At Kennedy/Phoenixville, I was not disappointed. They were friendly, knowledgeable and attentive and took care of each of my concerns. They gave advice without being pushy and got the job done for a reasonable cost. I'm not looking forward to more repairs, but when they become necessary, I know where I am going.

Keith Watkinson

Sep 8, 2015

Service was excellent everyone was helpful and I will keep coming back.

Richard & Barbara Moyer

Sep 2, 2015

As always, excellent service, completed on time, at the quoted cost.

Keith Murray

Aug 27, 2015

The new waiting room was nice and clean. The service time was really good. It would have been nice if I had been warned that there was bridge construction near the dealership. I travel a fair distance and am not familiar with the area. An alternate route would have been helpful. No other issues

Daniel Harkins

Aug 25, 2015

Have been with Kennedy FORD since I bought the 2005 FOCUS even longer..They are always honest, take care/service of the car as expected.. the STAFF have always made me feel comfortabel when they need to explain what has to be done with the car -the good and the bad--

Mark Pinder

Aug 25, 2015

Service was good, everything was done correctly and in a timely fashion.Staff was very helpful.

Suzanne Tallarico

Aug 21, 2015

Very helpful, quick and great shuttle guy!! Extremely helpful while I was out of state.

Christopher Kernozek

Aug 17, 2015

The experience was great. I put my car in for inspection and emission and it was done in a decent amount of time.

Arthur Henry

Aug 12, 2015

Your staff in the automotive department installed a bed liner in my truck. They called as soon as it was done, and when I picked it up I was greeted at the door. And was on my way in a matter of minutes.Thank you

Marylouise Engle

Aug 12, 2015

Everyone involved with the process were very helpful and professional. Routine maintenance. I also had stripes but on my car and they look great!

Richard Plummer

Aug 11, 2015

Appreciated minimum waitung time regarding recall and low tire pressure problem.

Jack Bradley

Aug 5, 2015

Had a 10 oclock appointment to check out my focus. they found what I knew was the issue as my wife's car ha the same issue. A 1 year older focus. Then they offered to inspect my car while I was there. Was done in short order. Nice waiting room. Nice experience.

Penny Turner

Aug 5, 2015

My car broke down expectantly and I appreciated the response to my urgent issue and the fast turn around with getting my car fixed.

Nancy Evans

Aug 4, 2015

thanks for the help with the technology. good experience buying the car. love the car.

William Siple

Aug 4, 2015

I called for a same-day service, the manager was able to schedule me up; I waited and the work was done quickly. Thanks. And the new waiting area and service area is very nice.BILL SIPLE

Gwendolyn Walls

Aug 2, 2015

2015 Ford Escape. The service was excellent. The salesman, Joseph Rahm, was professional, extremely helpful and knew the vehicle. This was extremely important since this was the first vehicle I have owned with up-to-date technology.

Jack Frank

Jul 31, 2015

2014 Focus - Purchased May,2014. One of the reasons I purchased from Kennedy Ford (for the first time) was the excellent dealing I had from the service department when I brought my previous Focus (purchased elsewhere) in for service. When it came time for my next purchase, I deciced to try Kennedy Ford in Phoenixville and was happy with my dealings with the sales staff and continue to be very pleased with my dealings with the service department. Keep up the good work.

Vanessa Richardson

Jul 30, 2015

it was ok, just ok, pain for "the works, which included a list of things, however not everything was done... tire not rotated, pressure not checked... etc, etc

Kimberly Hennessy

Jul 29, 2015

Really nice people to work with........well wasn't so thrilled about the finance guy. He kept saying we are giving the car away, not making any money on it. Customers don't want to hear that crap. He just had a bad sense of humor. Really really liked the other guy, tall fellow. Sits in front office by front door. Was very down to earth and really worked with us to get price I could afford. Would highly recommend everyone to see him! (I am so sorry that I can't remember his name off the top of my head). The only other down side was our salesman was new (his first week) and didn't know about the car. Really nice guy though!

Joan Riddle

Jul 28, 2015

Tim and his group in the service department are simply the best --- we purchased this Explorer at another dealer, but chose to have it services at Kennedy due to Tim.

Marilyn Keis

Jul 28, 2015

GREAT Service & courtesy.....Car ready when told it would be

Thomas Nuss

Jul 28, 2015

Service was fine. Very happy to have cold air back in my wife's car.

Michael Irby

Jul 27, 2015

John Kennedy is the only dealer I need, since 2013. Great folks and service. Thanks guys!

Michael Grant Miller

Jul 24, 2015

I was in a car accident the previous month with my 2010 Toyota Camry, which upset me dearly because it was my mother's car before she passed away. I was then helped by Jonathon Klein and Joe Sachs to find the perfect car for me. It is a 2010 Toyota Corolla that I am absolutely in love with and for a great price I felt it was too good too be true. I would highly recommend shopping for a new or used car at a John Kennedy especially the John Kennedy in Phoenixville.

Craig Markle

Jul 21, 2015

Service was done when promised. Renovated facility is nice if you have to wait.

Molly Stewart

Jul 21, 2015

Service was great - everyone is very friendly! I will always come back to John Kennedy Ford.

Susan

Jul 21, 2015

I purchased a 2015 Fiesta Sedan. Service was outstanding. Mike Gioia, Sales Consultant, went over and above to help me and made the process very easy and pleasant. I have been coming to John Kennedy Ford in Phoenixville since 2002 and plan to continue. Thank you.

Janice Sammartino

Jul 17, 2015

dealership looks awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

John and Lisa M

Jul 13, 2015

Tony G and the rest of the staff and internet people were extremely helpful in the purchase of our new Ford Flex.We showed up at the dealership an hour late due to our getting lost around the route 23 detour but everyone was very accommodating to give us our scheduled test drive.We liked the Flex and decided to buy it. Tony G was very helpful in going over the details of the purchase and the trade of our 2008 Rogue (which is in excellent condition for anyone looking for a good used suv).All in all we highly recommend John Kennedy Ford.John and Lisa

Bruce Willbrant

Jul 10, 2015

Service was fine with no problems.Everythig was done that was requested

Paula S.

Jul 10, 2015

All of the Staff in the Service Dept are always very helpful & courteous. They are clear with how long the specific job will take and what the cost will be. I have been bringing my car to the Kennedy Ford dealership for a few years now, mainly to Tim Gregoire and I'm never disappointed. He is a true professional; I trust that the job will be done correctly, efficiently, and for a fair price. It is a solid & effective Service Team. Also, the rennovations to the Service area are amazing - it looks great; I wouldn't mind having to wait for my vehicle there.

Elizabeth Fuller

Jul 6, 2015

Quick scheduling of service for same week. No issue with the service completed.

Nicole Miletto

Jul 6, 2015

Tony was great in finding a F150 for me. He worked until he found a perfect match.

Linda Mcmurtry

Jul 2, 2015

your dealership is excellent. the staff was not intimidating or pushy. they answered all my questions and concerns appropriately. they were very accommendating and friendly. i would definitely recommend them to family and friends. my new car is awesome to drive.

Sean Donovan

Jul 2, 2015

The Dealership is kind and the Service Department always has a good listener that takes the time to hear what the actual problem is with the car instead of rushing the client through.

Wendy Belcher

Jun 30, 2015

Service is always helpful and courteous. Thank you as always

Claire Eiler

Jun 26, 2015

I had never been to the dealership but needed my car serviced for recalls, it was very easy to set up an appointment and all my questions were answered. Great customer service!

Alyssa Cooney

Jun 19, 2015

Very happy! Friendly and helpful staff that actually cared about what I wanted and could afford. I've already put a good word in to my family and friends. :)

David Miller

Jun 19, 2015

This would be my secon ford fusion from John Kennedy ford. Great cars at the right price in the next 5 year will be upgrading at this dealer

Jocelyn Konrad

Jun 19, 2015

Brought my car in for a recall and they took car of it. Also, found a trans leak and brought it back for repair. Great service!

Kenneth Mccormick

Jun 19, 2015

I bought a 2010 Fusion. The service is excellent and the staff friendly and helpful.

Arthur Henry

Jun 17, 2015

My sale rep helped with retrieving the vehicle from another dealership. Everyone tried making the transaction simple, there were a few things that needed improvement.

Ray

Jun 17, 2015

Tim Gregoire is the Service Manager. He has proven to be a a trustworthy advisor. I appreciate all his help.

J Blackburn

Jun 15, 2015

Sending me an email reminder for the 15,000 mile checkup was helpful. Making the appt. was easy. Dropped the car off the night before and it was done when they said it would be.

Paul Perreault

Jun 15, 2015

Great people, fast service, courteous and knowledgeable staff.

Stephen Mcfee

Jun 15, 2015

Bob Scarlett is very good with explaining service and courteous.

Thomas Nuss

Jun 15, 2015

I have been very happy with the service at your shop after the lousy service and treatment I received at another local Ford Dealer.

Mark Pinder

Jun 13, 2015

It was discovered that my car needed new tires due to a ply-seperation on one tire. Bob was very helpful in choosing new tires and getting them installed on the same day.Thank you

Monique Thomas

Jun 13, 2015

I purchased a 2015 Ford Explorer at the end of May. I received impeccable help from a salesman, Mark Dunyak. I will be going back to John Kennedy for years to come!

Brian Neiman

Jun 9, 2015

Kennedy Ford and Ford Corp stood behind my Focus ST and warranty. Repairs were done professionally.

Florence Pulcher

Jun 9, 2015

Dealership was recommended by family member-I contacted them several months before purchase thru Costco program and was hooked up with sales. Persons involved were helpful and helped me decide on my vehicle. Everything was ready as stated when I came to pick up my vehicle several days later. The paperwork and everything involved in transaction was smooth and efficient. Have recommended dealership to others.

Joe Horvath

Jun 9, 2015

2002 Expedition- after service, it drives like new vehicle, great job.

Richard & Barbara Moyer

Jun 9, 2015

Always a pleasure. Staff is courteous, knows us, knows our cars. Flexible on scheduling.

Dorothy Claudy

Jun 6, 2015

Service always excellent when TIm is there. Need to teach new people service manners!!!!

Dorothy Kennedy

Jun 6, 2015

2014 Ford Edge was purchased. Everything was great except this is survey #3 I've been asked to complete.

Satisfied Customer

Jun 6, 2015

Tim is an amazing service manager! He is competent, attentive and always seeks a good resolution regardless of the repair challenges.

Virginia Dacosta

Jun 6, 2015

Called Service Department from my location in Newark, DE about a bulge in my tire. Advised to bring the car in and they asked me the tire type so that they could order it. Notified me en route that they could get the tire today. Advised to drive safely and go direct to the service department when I arrived in Phoenixville. When I arrived, Mike told me that they had the tire - one hour after I first called him. Tire was put on in record time. Very happy with the experience.He said I might get a call from Allstate about the tire claim since I have a tire warranty insurance purchased when I bought the car.

Anthony Pellegrino

Jun 5, 2015

GOOD COMMUNICATION, FAST AND FRIENDLY AND DONE RIGHT THE FIRST TIME. WELL DONE!

Chris Slawecki

Jun 5, 2015

Dropped it off at the dealership for oil change and inspection. Car was ready when requested. Service was courteous and helpful.

Elizabeth Kernozek

Jun 5, 2015

The staff was very helpful. I came for inspection and all was done as expected. I usually sit and wait which is good for me. The wait was 2 and half hours which is normal. The waiting room was great, comfortable but coffee needed to be made since it was 1:30. I was assured that some would be made but none was made.I realize it was late in the day but instant would also work.Thank you for your service and follow up.

Linda Heming

Jun 5, 2015

The service was great! THANKS!We received a phone call when the car was ready for pick up.When I arrived the service people were very friendly & gave me the paper work & keys. Thanks again.

William Thorn

May 12, 2015

2015 Edge Sport. Great service, friendly, knowledgeable staff

Scott Reinert

May 5, 2015

our sales rep, Mike Gioia was great to deal with.

Thomas Carroll

May 3, 2015

Service Department does an excellent job on all our vehicles.

Jacqueline Vain

Apr 30, 2015

I purchased a 2015 & f-150. John Crane, is my. Sale personHe went above and beyond to make me feel welcome at John Kennedy Ford, in Phoenixville , Pa. His knowledge of the F-150, Was outstanding, Service here at John Kennedy Ford is Excellent, and I have already told Family and Friends, about this Dealership.

Rm_Carroll

Mar 14, 2015

Was looking for a used car to lower my payment. Found exactly what I was looking for at John Kennedy Ford. Joe Judy was my sales person and was very helpful andade the process quick and without issue. Will def buy from Joe and this dealership again.

Mark D

Mar 3, 2015

Hi, I have bought 20 or so cars over the last 30 years and have spoken with many sales people. Most have been fine but very focused on a given potential transaction. I recently was shopping with my son for a used car and dealt with a number of different sales people at different dealerships. Again, most were good people. Do, though, want to call out my experience with Joe Nudy at John Kennedy Ford. Although we did not end up buying from him he couldn't have been a better representative for his dealership. Really took the time to get to know my son and I and understood our budget and what vehicles we wanted. Although he certainly was focused on a sale he didn't try to pressure us. Rather, he looked for a "win win" and the right vehicle at the right price. Although nothing showed up on his lot that would work in our budget he continued to follow-up periodically (and not too much to be annoying) and offered any assistance he could. Really was highly professional and focused on building a relationship vs just doing a transaction. He was honestly happy for us that we got the right car at the right price even though he didn't sell it to us. For that reason when I am next in the market for a car I will call Joe first. Again, although we didn't buy from Joe would really highly recommend him.,

Darlene

Dec 3, 2014

Recently traded in my Ford Focus for a KIA Sportage....had an wonderful experience with the salesman Joe Nudy. He was very knowledgeable and helpful with all aspects of the purchase. I would recommend him as a contact person at John Kennedy Ford in Phoenixville.

LisaGu

Jul 1, 2014

I was very nervous buying my first car. I didn't know anything about the Ford Escape but Mike at Kennedy was great! He had so much information on the different features escape offered. He made it really easy to make a choice. I'm so happy with the way everyone was so laid back and I had a lot more fun than expected. I told all my friends to buy from Kennedy!

Disappointed

Dec 11, 2013

I cannot believe that this place does not do customer service training, or that Ford doesn t probe why the people in this area generally travel to buy fords.

Bought somewhere else

Nov 30, 2013

I called ahead to check the availability of a vehicle this dealer had listed for sale. I was told that it was available and I gave my name and number and told the salesman I would be there within the hour. i arrived on time, but the salesman could not find the car - 15 minutes later he found it, I test drove it and wanted to purchase it. During the negotiations the manager came up and apologized, and stated that someone else already purchased the car. They tried to sell me a different vehicle for 20 thousand more and I declined. The manager and salesman let me walk out. Total incompetence! I wouldn't buy a piece of gum from this dealership!

DavidGM

May 28, 2013

My wife and I visited John Kennedy Ford in Phoenixville, PA, to test drive a 2012 Fiat 500 listed on the dealership's website. I had called earlier in the day to make a reservation, and my call was answered by John Crane, Sales Consultant. A friendly representative greeted me when I arrived, and I asked for John by name. Coincidentally, I was speaking with John himself.John, who was assisting another customer, quickly gave us the keys to the Fiat, and joined us at the car within a few minutes. As we wanted to test drive the car, we either needed a representative of the dealership to join us, or we had to fill out a bit of paperwork. The back seat of a Fiat 500 is cozy if you're a toddler, and cramped if you're a teenager. John is a BIG man, easily over 6' 2" and 200 lbs. My wife offered to sit in the back seat, allowing me to drive. John laughed at the suggestion, and somehow managed to squeeze himself into the back seat, allowing enough room for my wife to sit comfortably in the driver's seat so that she could drive the car.After an enjoyable test drive, John offered to all us to test drive several other cars that my wife had expressed an interest in seeing. We looked at several other models, after which we decided we wanted to make an offer on the Fiat 500. We explained to John that we wanted to trade in the 99 VW Passat that we had driven to the dealership, and John quickly took care of the paperwork, provided us with the dealership's offer, and an explanation of the customary taxes and fees associated with the purchase of the Fiat. We asked for a slightly lower figure, and John was successful in getting the sales manager to agree. We signed the paperwork, paid for the car, and left feeling as though we struck a very good bargain for a car with which we'll be very happy.From the time John answered my phone call until the time we left the dealership, John was upbeat, friendly, flexible, and a pleasure to do business with. John never pressured us to do, sign, or buy anything in which we weren't clearly interested. John made us feel comfortable and at ease throughout. We've bought numerous cars in the past, and have visited far more dealerships than we've bought cars. Our car buying experience with John Crane was far and away the most enjoyable and memorable we've experienced. We give our highest recommendation to visit John Kennedy Ford in Pheonixville, PA, and we specifically recommend calling on John Crane Jr.

Cheesep

Apr 17, 2013

Mark was great, both on the phone and in person. Friendly, patient and willing to answer any questions. He made the financing, licencing and insurance process quick, correct and painless. It was delivered to me after being detailed which was great-it saved me half a day from work plus a ride up there. He has even called to follow up to insure that I am happy with my vehicle. Even though the dealer ship is not close to us I would not hesitate to referr anyone to this dealership and Mark. Great Job!!! :)

Herrfoods

Mar 26, 2013

My experience at your dealership was great due to the courtesy and professionalism of Jack and Nick. They were helpful but not pushy and knowledgable of the entire buying process. I would definitely buy from you again due to my experience with them.

VAFOFORDESCAPE

Mar 13, 2013

My experience in purchasing a new car with the Ford dealership in Phoenixville was fantastic. I went in to purchase a new car and I got very lucky to be paired with Jack Barr. From the first few moments of talking with him, he knew exactly what I was looking for. He was not only extremely knowledgable but also very friendly. He was honest, strait to the point, and very helpful in making sure I not only got what I needed but did not "oversell" anything like you see in typical other dealerships. The experience was very comfortable and I never felt pressured in any way. By the end of my experience, I felt that Jack was more of an "old friend" that I visited to sell me a car than someone that I just met that day. We spent about 6-7 hours together that day from the first steps in finding a car, to the test drive, and all the "fun" financial stuff that came later. One of the things that stuck with me as I was finishing up the transaction was when Jack said that I not only purchased a new car, but that he also came along with it; meaning if I ever needed anything at anytime to simply call him up and he'd help me solve any issues. There have been no issues so far but I feel easy knowing that if one ever arises, I have someone who will always be there to help. This type of service is not common today and I can appreciate when it is offered. I plan on having my car for a long time but when the time comes to purchase a new one, I will only deal with Jack! I strongly recommend anyone who is looking for a new car to go see Jack. He is one of the ones you can trust!

jmb007

Mar 8, 2013

My experience at John Kennedy Ford was a great one. The process was very easygoing and very much worth my while. Jack was very attentive and made sure I got everything I was looking for in a new car. He made sure what I was looking for was in my budget and is a big part of the reason I went through with the purchase. I would definitely recommend this dealership to anyone looking to buy a car!!

tfornes

Mar 3, 2013

I had a very good experience buying my new Ford Explorer. Sales staff was very knowledgeable, friendly and good to work with. They made every effort to make sure I was getting everything I wanted at the right price.I think this dealership is doing the process right.

garywietecha

Feb 21, 2013

I was in the market for a new SUV and when I arrived at John Kennedy Ford this past Monday afternoon I was greeted by Nick who was very helpful, and knowledgeable about the various options available in the Ford Portfolio. He asked me questions, figured out what my needs where and focused on showing me choices that fit within my needs. He was low pressure and informative... just the way I needed to be treated. I brought a friend back the next evening and Nick took the time to show all the features of both vehicles to help me make my choice. When it came time to finalize the deal, Nick made it effortless! I don't think I have ever bought a car in such a low pressure situation. I am thrilled with how easy and non-pressure everything was at this dealership. My previous vehicle was a Ford Fusion... Loved the car, but changing situations in my life made getting an SUV more practical. I have used this dealership for service over the last year (I moved from the west coast a year ago) and they have always been great! In fact, it was the excellent service department that brought me to the dealership when car shopping. Working with Nick, sealed the deal! I highly recommend This dealership for your car purchase needs as well as service on your current vehicles... Ask for Nick, he will make you laugh as he shares his knowledge about the various models! I have to say this was a great experience! I am glad to be there customer!

rich85vett

Feb 21, 2013

This was the best experience i ever had buying our new FORD focus. Michael was very professional and super helpful, He was very knowledgeable with all the ford products and guided us to the perfect car for us. He found the color that we were looking for. The entire staff, from the sales manager khris reynolds to the finance manager terrance paul were very easy to deal with and extremely friendly. They even made us fresh coffee while we waited for the paperwork. It was a very easy purchase and we will certainly do business with them on our next purchase.

ihughes

Jan 23, 2013

What a wonderful experience my husband and I had at John Kennedy Ford of Pheonixville!From my initial contact with Dean in the Internet Department to my appointment with Ted, the entire process was painless and easy. Ted is professional and courteous. This dealer and dealership surpassed any expectations we had.

mandm817

Jan 19, 2013

We had a great experience at John Kennedy Ford. The sales staff was kind and I didn't feel pressured or uncomfortable. Thy also sold me the car I wanted, not anything different. It was a nice change from prior experiences elsewhere. They were working to help me, not just to sell a car. Thank you.

harold.ballou.5

Jan 11, 2013

Mark was GREAT, got us a great deal on a great car. He was very friendly and explained everything in detail throughout the process. The dealership waS VERYY CLEAN AND WELL LIT. gREAT PLACE TO DO BUSINESS. Thanks again MARK

adamfrobinson

Jan 10, 2013

Going into the dealership to just get my wife a new car and they were so friendly and willing to work with us on price that we left with 2 brand new cars! John Kennedy is great and we will continue to purchase our new cars from them so long as we are living in the area.

Kath1766

Jan 6, 2013

I traded in my 2007 Edge in September for a beautiful 2010 Fusion. Ted told me when you buy the car you buy him too, and he was always available for any questions I had. He set up my iPhone with the sync system, and showed me how to operate it. The next month I discovered my battery was dead and it turned out to be a bad battery. I called the service center, and was able to bring in my car right away and have the battery replaced while I waited. A week and a half before Christmas, I was in a bad accident in which my car was totaled. I contacted Ted to ask him if he could find me a car as similar as possible to the first 2010 Fusion. I felt that the car was so safe in that it prevented me from serious injury in a very bad accident, and wanted to buy the same car. He immediately started searching to find a car for me to look at, and I was planning to buy it after Ted and the service manager decided to replace the tires and the brakes. However, I didn't remember to look for a sunroof when I looked at the car. I asked Ted and he told me it didn't have one, but that he would start looking right away for a car with a sunroof. He found one and had it brought to their location the next day. It is identical to the first car except for the color. I noticed that it smelled like a smoker had owned it, and Ted offered to have the car ionized to remove the smell and to have it detailed again. I really do feel that Ted means what he says about buying him along with the car. He has responded promptly to every request I have made of him, and he is very accommodating. He is a true professional and always makes me feel that he is there to make me happy with my car purchase. I will continue to deal with Ted and John Kennedy Ford in Phoenixville for any future car purchases, and would highly recommend them to anyone who is in the market for a car.

rmgrawl

Nov 20, 2012

Great sales, great service and a clean close place to by a Ford. Jack was very professional and he answered all of my questions. I was recommended to the John Kennedy dealerships by a friend and I will definitely pay it forward.

jserr052

Oct 23, 2012

I originally visited John Kennedy Ford to test drive the new Focus ST with no intention to buy. I was greeted by Jack who was very pleasant and laid back to deal with. There was no pressure to go any further than the test drive, but I wanted to see what the numbers would look like anyway to buy the car. Needless to say, I bought the car 2 days later. Not because of egregious pressure from the dealer, but rather the excellent deal they presented me with.I have been recommending them to friends and family because of the ease of doing business with them. The sales team is courteous and appreciative of your business and look to satisfy your needs.Excellent dealer to work with.

mike32688

Oct 17, 2012

The transaction went as smooth as possible. I started looking at new cars over the last summer in anticipation of my inspection being due in October. I looked at other dealerships to get my ideas, however I found Ted through at Pheonixville and it was well worth the drive. He found me a car based off of what I was looking for and made sure it was ready for me on time. It was a Fiesta which had recently had a Recall issued, and he made sure it was taken care of before the transaction for me. I didn't have to haggle over price at all. He gave me the price that I was looking for and I didn't even have to ask!! I would refer all my friends and family looking for a new Ford to pay a vist to Kennedy Pheonixville and especially look for Ted Gilbert!

Reginatrimboli

Oct 9, 2012

My experience at John Kennedy of phonexville was great jack Barr worked with us and he helped us a lot through the process of purchaceing my car. I would recommend people to go to him he is very helpful and friendly he really seems to enjoy what he does !!

ovationuser

Oct 5, 2012

Nick was great to work with, his communication skills and eagerness to work with me is a true credit to the Kennedy organization, I'll be back. Great job Nick keep up the good work!

pberardi

Sep 27, 2012

Went to purchase a new 2012 Super-duty. Jack Barr and Khris Reynolds were very helpful. Trade in value was very fair and price of truck was reasonable. I left feeling comfortable about the deal and happy with my new truck. I would recommend this dealership to anyone.

HORIZON ELECTRIC

Sep 17, 2012

We certainly would recommend this dealership. Our salesman was Ted Gilbert and wetruly had a pleasant experience. He was very professional. We are very happy withour truck and look forward to experiencing their service center in the future.

barbie0712

Sep 13, 2012

I have purchased several cars from John Kennedy, the sales people are very friendly and the service guys Tim and Jim are excellent. I have never had a problem with service done at John Kennedy and they are very accomadating. I would recomend this dealership to anyone.

apmr18

Sep 12, 2012

I spent too much time at other dealerships looking for what I found right away at the John Kennedy dealership in Pheonixville. From the moment I walked in I was being helped out and in no time I had chosen my car. Khris kept everything in my price range and got everything done quick and easy. I would highly recommend this dealership.

jessha716

Sep 9, 2012

After a tramatizing experience at another Ford dealership, John Kennenedy-Phx. was recommended by a friend. I couldn't be more pleased with the purchase of my new 2012 Ford Escape. From the moment I walked in the door the staff was extremly friendly and very knowledgeable. Khris Reynolds went above & beyond to ensure that my buying experience was a pleasant one. I will definitely be back and highly recommend this dealership! Thank you John Kennedy!!

Ldracup

Sep 5, 2012

This is the third vehicle that we have purchased through Joe. He has always been friendly, professional, respectful of our time and, did I mention that we always find the best deal here!

BobD1001

Sep 1, 2012

Ted Gilbert was extremely helpful and awesome to deal with through the entire process of leasing my new Focus. All other employees I met were also very friendly and polite. I will reccomend this dealership to everyone I know in the market for a new vehicle. Astounding service.

dmbroberts

Sep 1, 2012

From the time I requested information by email until I signed, I was treated with respect and not pressured which I really appreciated. I am delighted with my Ford Fusion Hybrid.

cfolta

Aug 30, 2012

Jack met me at the front door of the dealership and quickly impressed me. I found him to genuine, good-natured, and very knowledgeable.Jack new the Escape I test drove inside and out. I believe that prior to working in sales he worked on the service side of the business and his experience here shows. I met few salesmen who could talk about every detail of the vehicle the way that he can. His enthusiasm is contegeous and if he can maintain his approach in this difficult business he'll be very successful.Ultimately I did not buy from this dealership but it was not because of my interactions with Jack or Khris. If your going to buy a Ford this is the place to go. The only reason I chose otherwise was because I decided I needed an SUV that was smaller than the Escape.

christopher.greb

Aug 26, 2012

Without belaboring the point, I can easily say that John Kennedy's staff did a fantastic job. I should say that I went into the dealer already knowing what I wanted so my impression wasn't exactly on their ability to be knowledgeable sales people (not to suggest they didn't know their stuff...I just knew it already). Rather, the most impressive feature for me was that they were very much willing to go to whatever lengths to make sure I left happy. They gave me a reasonable price for the new vehicle, they gave me a reasonable offer for my trade, and were able to secure me a great finance deal. Because this was more of a specialty car acquisition, I wouldn't have expected to get much better of a deal on the price of the car. But, both Joe and Khris were always in good contact, always very friendly, and both did anything they could to make the deal work for me. I would certainly consider buying from them again and strongly recommend them to anyone.

PoweredbyScience

Aug 24, 2012

The staff made the entire car buying process very easy. I had gone to many other pushy dealerships prior and my number 1 reason for buying here was how the staff was more concerned about my needs than the sale.

bander11

Aug 23, 2012

Nick was a great and professional person to work with. They matched the trade-in value from another dealer, didn't hastle with us over any deals, and went out of their way to make sure that all of our needs were filled instead of just selling us something convenient to them. They made sure we were satisfied from the moment we walked in the door and beyond just giving us the keys. Nick made it feel like I was buying a car from a friend, which is the best feeling that a car buyer could have coming out of a dealership.

megan_24555

Aug 23, 2012

I have only spoke with jack barr over the phone, i called in to get some info on a new escape. jack barr was the most delighful person I have ever delt with over the phone. He was so kind and courteous, and he was prompt to returning my phone calls. im stiil thing about buying a car, but when i am ready for sure im deffenely going right to john kennend ford to see jack barr. he is the only reson im going to drive 30 miles just to buy a car. I cant wait to meet him in person.

oramon

Aug 18, 2012

Our experience with John Kennedy Ford -Phoenixville has been exceptional, my wife bought a car from this dealership in the past and when needed a new vehicle we knew that this was the dealership to go to.

julie.reymann.39

Aug 17, 2012

This was my first car buying experience, so needless to say I was a bit nervous going into it. However, from the moment I walked through the door to the time I was driving away in my beautiful new Ford Focus, I couldn't have had a better experience! Ted Gilbert's knowledge, and no pressure sales approach made this typically stessful event enjoyable - and FUN! I love my new Ford Focus, and I LOVE John Kennedy Ford - Pheonixville!!

dharmendra.sharma.1212

Aug 16, 2012

I have experienced a very courteous service whenever I visited the showroom, have got my queries resolved even on the phone. So far so good, and look forward to continuous support from the entire team.Thank you.

alma110

Aug 15, 2012

My experiience with Joe Sachs was a truly pleasurably one. He made me feel completely comfortable and at ease buying a car from him. The service he provided was outstanding! That is why I returned to John Kennedy Ford a 2nd time to buy my 2nd van and recommended my mother buy her Ford Marinier from Joe too! He has outstanding customer service and I tell everyone I know to give Joe Sachs a call when they want to buy a car!

jenniferlong

Aug 14, 2012

Everyone was extremely helpful, without pressuring me. All questions were answered; and Joe Sachs went out of his way to accommodate my needs. Definitely a good experience.

Joanne Kollar

Aug 14, 2012

Joe Sachs was terrific to work with and very congenial. His friendly "Hello, Mrs. Kollar " when I bring my car in for a check up is always welcome. Joe is an extraordinary asset to the company and the candy apple red Fiesta he sold me brings these words to my lips when I see him...."I love my car, I love my car "

csindoni

Aug 9, 2012

Edward Gilbert was my salesman and made what could be a very stressful process, as easy and fun as possible. He took the time to make sure I was comfortable with the purchase and also spent about 2 hours going over everything regarding my vehicle. I would definitely recommend Edward to anyone looking to purchase a car. JP Kennedy also helped in my original decision to choose Kennedy Ford in the first place. He found the exact vehicle I wanted and in a timely matter.I would definitely recommend Kennedy Ford to anyone looking to purchase a car.

m.walsh.44

Aug 9, 2012

Have purchased other vehicles from Ted before. Friendly and helpful towards my family and I on selecting the correct vehicle . Also we beleave that ford is lucky to have Ted working for them

jjslaton1

Aug 8, 2012

Jack Barr was the driving factor in putting together two deals for my family. We purchased (2) 2013 vehicles from John Kennedy Ford of Phoenixville and I am 100% sure we would have not purchased both vehicles from the same dealership if it wern't for the professional attitude of Jack Barr. He found that we were going to purchase mutiple vehicles but from different manufactures, he then worked VERY hard to show us model comparisons against the 2013 FORD line up, we were impressed with his level of knowledge, coordination, and communication skills which earned him our business.

BobFanMeJz

Aug 7, 2012

I had a problem receiving SiriusXM radio. Ted Gilbert who had helped me with the Sync Radio earlier successfully helped solve the problem. The Service Department especially Tim and Jim are superb.

Hambone216

Aug 7, 2012

Ted Gilbert and the rest of the John Kennedy team did an excellent job getting me exactly what I was looking for, for an even better price than I had asked. They had me in and out in no time but still spent enough time with me to explain everything I needed to know and make sure all my needs were met. Couldn't have had a more pleasant experience and felt like I was their number one priority while in the store. I highly recommend!

Bennyboy

Aug 3, 2012

I had a great experience with John Kennedy Ford Phoenixville. Ted Gilbert was the most reliable sales person I have ever dealt with when it comes to cars. We bought a new 2013 Ford Explorer and love it. Ted has been checking in every 7 days to make sure everything is going good! He's awesome! Thanks Ted! Thanks John Kennedy Ford!

Buchu21

Aug 3, 2012

My car buying experience at JK Ford Phoenixville was better than any I've had to date. During my car buying process, I visited a couple dealerships and JK Ford's website along with my salesman Ted made the whole process a breeze. Along the way I had to deal with a couple of pushy jerks at other local dealerships. Ted was the complete opposite. He walked me through the process and helped me find a deal that best suited me financially. I told him what I wanted in regards to the car features and the price, and two days later I was driving home in my new ride. I would definitely recommend the dealership and my sales guy Ted Gilbert.

chrisnjillslawecki

Aug 3, 2012

We were so impressed with Ted's honesty, enthusiasm and professionalism that we not only purchased our Ford Focus during our first visit, but when we needed to replace my wife's car, we returned to Kennedy Ford and purchased a second car from Ted!

CJamesRen

Aug 3, 2012

This was the type of car buying experience that actually made the entire process enjoyable from start to finish. I have experience with other dealerships in the area and I can honestly say that none of the other dealers can compare with the staff at John Kennedy of Phoenixville. Ted was extremely knowledgeable, engaging, and friendly and I would highly recommend him to others who are looking for a pain free sales experience. Ted included in my sale a full set-up of my Sync, programming of my GPS, and a walk-through demonstration of my park-assist, which is a must-have!Furthermore, Jim was able to walk me through all the necessary financing and maintained a very positive sales environment.All-around positive experience that I would recommend to all in the market for a new or used car!

Jbuchholz28

Aug 3, 2012

John Kennedy Phoenixville has the most helpful Staff from the General Manager to my Salesman and the service center. My Salesman, Ted took the time to understand exactly what I wanted and helped me with everystep of the car buying process. He mapped out the warrenty and set-up my Sync for me. Not to mention he is also available for my questions, and personally reminds me ofupcoming services. I highly recommend the friendly staff at John Kenndey Ford Phoenixville.

leo533

Mar 11, 2011

Had vehicle brought into dealership for warranty repair work. Work was completed in a timely manner. Shortly there after the vehicle began to run rough, stall etc. Vehicle was returned to the dealership for repairs. Service department called and said the vehicle needed a new electrical part. Cost of part and labor estimated to be in excess of $600.00. Had vehicle removed from dealership and taken to another location for diagnosis. Other repair shop found a loose connection on the electrical part. The electrical part test fine. Kennedy Ford attempted to charge customer for an unnecessary repair. They stated the vehicle needed a new part when there was nothing wrong with the old part.

bullitt126

Mar 16, 2010

This dealership is probably fine if you are looking for a new car. they were friendly and willing to work with me. however, little did i know i was getting played. They sold me a car that about 6 weeks later needed repairs costing about $3600. i have since then put in about an additional $1000 and have only had the car for about 6 months. When i called and told them about all the problems i was having, they told me "it's not our fault you didn't purchase an extended warranty".now that the vehicle is in the condition it should have been when i bought it, it runs fine, but as i dig deeper and swap out factory parts for high performance parts the problems and cost keep piling up.Any mechanic with half a brain could have found the problems that it had. If you are in the market for a used car, avoid this place like the plague. they are dishonest to say the least.