Sterling Conover

2 de sep. de 2021

Great shop!! I brought my truck in for service and was treated like family. Good family. Service was done in a timely manner. The waiting area is comfortable and clean. We found worn ball joints and was quoted a reasonable price to replace. These guys have won my loyalty and will see me return. One of the best things is that you are welcome to visit your vehicle while in the shop and ask any questions. They actually appreciate owners that want to learn more about their vehicles. I highly recommend Johnson Auto in Laramie WY

Beth Hammar

19 de feb. de 2021

Johnson Auto of Laramie has created a customer for life! My boss had just moved to Laramie and we had some issues with our company vehicle when she got there. Not only did they diagnose the issue and fix it, but when I called them back to get a progress update, they were already on top of the fact that one of the blinker lights wasn't working and they fixed that too! You guys are awesome... fantastic customer service!

PaleoSynthetics Performance oil

9 de sep. de 2021

This is my second buy with Luke and the gang. I buy a lot of vehicles and I have never felt as good as I do buying from them. Luke is a great guy and I will be back to buy our New Wrangler from them next year. Fast forward 9/9/21 Service department is absolutely awesome. Ryan kept us informed on repairs and was able to complete in a timely matter. This dealership has my business for everything automotive. Now if I can get the wife convinced I need much Hellcat😁 .

sean burch

27 de dic. de 2020

I would give a negative star i could. When we initially purchased the Cadillac Escalade it went pretty quickly but it was closing time on a Saturday so they rushed us through. The vehicle still had its temporary tags on it when we had a major engine breakdown. The lifter collapsed and it has a bad cam shaft as well. We are looking at over $4000.00 in repairs. I reached out to the Internet Sales Manager we purchased the vehicle from and General Manager as soon as it was diagnosed and they both basically in so many words said you bought a used vehicle too bad so sad! I was shocked i really thought they would be fair and do the right thing and assist us somehow. I understand that purchasing a used vehicle is "as is" for minor things but not a major engine failure! No one purchases a new vehicle with the expectations of having to put $4000.00 in repairs in the vehicle before you even purchase your plates! A friend of a friend heard our story and reached out to someone he knew at that dealership. I spoke to him and he offered to give me a car to use until mine was fixed. Well that didn't help with the huge bill but it helped with transportation while my newly purchased vehicle was down he would also reach out to the location in Brighton since they work on GM vehicles and ask them to fix it for us with a reduced labor rate since they are owned by the same person. That morning he called me back and said the General Manager refused to give us a vehicle or help us whatsoever! Another kick to the gut! Everyone I told was totally shocked & applauded. The General Manager is only concerned with the bottom line NOT doing what is morally right! Screwing over people like this is wrong! We have been out of a vehicle since Thanksgiving. BEWARE DO NOT BUY FROM THIS GUY OR HIS DEALERSHIPS!

Jim East

7 de ago. de 2021

Exceptional service. They took a look at what I wanted, and they took the time to make me a great deal. I will definitely come back to this dealership the next time I’m in the market. I appreciate the strong customer service from the sales staff and the business manager.