Used Cars for Sale at Keene Chrysler, Inc. in Keene, NH

rshepard16

Apr 29, 2016

I did the majority of the buying process via email. Greg was a very professional and helpful in this buying process. would recommend the dealership for their professionalism. Rob

CEGates

Mar 13, 2016

I would highly recommend my salesman Brian! From start to finish, this was the best car buying experience I've had in my entire life.

Richard

Feb 29, 2016

Sales Representative was very helpful and took time to explain all the features of each truck I was interested in, and suggested alternatives where a particular model didn't have all the options I was looking for. Never any pressure and he always kept my budget in mind. The Business Manager explained all the financing options thoroughly and all the steps required for each financing option. They were also able to install the options I wanted before I left, avoiding additional service trips.

Happy customer

Feb 19, 2016

I called the salesman told him about a couple of trucks I saw on the website and what my budget was the next day I was signing on my new truck very speedy process. I will definitely be back next time I'm in the market for a vehicle.

Glassman

Feb 16, 2016

I visited 3 jeep dealers in one week. As we know there's not much room in the wranglers so it wasn't just a price thing this time it was the knowledge of the vehicle my the salesman and the fact it just felt comfortable. I had same experience in May of 2005 with my last jeep. See ya in 2026.

J Wood

Jan 26, 2016

On January 17, 2011 my husband were checking out mini vans. Tom Callum was not only helpful, he was also very pleasant. Needless to say we bought a vehicle.

Handdoc

Jan 5, 2016

We had an overall Excellent buying experience. No hassles or pressure. Entire process was fast and easy from test drive to signing the sales agreement. Fair and reasonable pricing with many incentives applied. Greg was great to work with.

Will Campbell

Jan 1, 2016

Stopped in to this dealer to trade my 2013 Ram 1500 for a 2016 Ram 2500 diesel. The truck outfitted the way I wanted it, could not be located, so it was ordered. In about 7 weeks the truck arrived. Delivery went well. My salesman was Tom Callum.

TRondeau

Apr 20, 2015

Last week we decided to buy a new truck, our old truck was just old.... We started looking online at Keene Chrysler Dodge Jeep Ram, there were a couple new and used trucks we wanted to look at. We took a drive in and Steve Robinson came out to help us out, we looked at used trucks first and on our way to look at a new truck Steve pointed a 2012 Dodge Ram which had just come in, It was what we needed. It was very low mileage, great condition, very clean and priced with in our budget. After a quick test drive we were happy. The business end was professional, quick and personnel as Steve had sold us the truck we were trading in 10 years ago. The purchase took less then 1 hour and we were on our way with a very nice truck.

dave h

Apr 1, 2015

I read up on great reviews on this dealership and how people were driving from boston to make repeat purchases. So I drove almost 2 hours and got an amazing deal on a 2012 durango. Thomas Callum was a great salesman. He does not push in any way and let me take control of what I wanted not what he needed to sell. I was in and out in 2 hours from test drive to driving it home. I will go back for my next car and would refer anyone to do the same.

Ellen

Feb 20, 2015

Excellent service, Tom Callum is very knowledgeable when going through the car buying process. I purchased a 2015 Jeep Chereokee latitude and I absolutely love this jeep, Thank you Tom for going above and beyond to make sure I was happy.

Mary MA

Jan 1, 2015

My husband and I were out for a Sunday drive when he spotted just the pickup truck he'd been looking for in the Keene Chrysler lot. Ethan Brown was oh-so-helpful, courteous and pleasant. We purchased the truck the following Thursday, and Ethan even delivered it to our house! When we discovered a minor "glitch" the following day, the service department fixed it promptly and with a smile. This was a great car-buying experience!

Jim Mc Brearty

Sep 19, 2014

Was not happy, I was told the car had a warranty but after cheque was written the papers said sold as seen and they would not change it, I sent detailed text message to salesman stating 6 issues and some phone calls to both salesman and sales manager but found they did care, the deal is done so forget about me. I was in the dealership 3 maybe 4 times and was not even offered a cup of coffee or even showed were I could make my own. The car was not as advertised.

Dissapointed

Jul 30, 2014

Bought a beautiful 2005 Ford Explorer from this dealer. 10 Days after buying it intake manifold gasket goes bad. It then spent 3 weeks going back a forth about getting it fixed. This truck was sold with warranty. I specifcally asked Derrick Brown if we had problems how would this get dealt with, and I was told you would take it to your local dealer and once they got the diagnosis it would get fixed. I finally get this dealer to step up and pay to get my truck delt with and pick it up. I dont even make it home check engine light comes on. I take it back to the Local Ford dealer and I am told the following day I need new catalytic converters from were the manifold dumped eveyrthing into the exhaust. So by this time the truck has spent more time in the shop than with me. KEENE DODGE tells Ford there is nothing else we can do and wash there hands of the Explorer that is still covered under there warranty. They didnt even have the decency to call and discuss this with us. We asked if we could bring the Explorer back due to all the problems we have had with it and there lack of concern with getting it fixed in a timely matter. We were told no that is not an option, we would need to trade it back in and buy something else from them. So I have Used truck I havent made a payment on that I have to try and figure out how to get fixed. I even offered to split the cost of getting this delt with. NO, is there response. This cost was 1500.00 out of my pocket to get the explorer back on the road. This has been the worst experience we have had buying a vehicle from a so called reputable dealer I highly recommend CARMAX to any one looking to buy used, They stand behind what they sell I BEG ANY ONE THINKING OF BUYING USED FROM THIS DEALER DONT

Nancy B.

Jul 18, 2014

Although I live in the Boston area and have countless dealerships closer to home, I have now bought two cars from Steve Robinson at the Keene Jeep dealership. The prices are fair, the customer service is excellent, and I appreciate how easy Steve, Dustin, and the rest of the team in Keene, made both transactions. The first time, I traded a car and bought a new one. The second time, I traded a car and leased a new one. Both times, I was completely satisfied and very impressed. I'll definitely be back! THANK YOU!

Nancy S. jeep fan

Jun 18, 2014

Phil Castelli is an asset to your dealership. When we walked into your show room he was the only person to greet us. I knew what I wanted and he provided that for me. Please make sure you secure him on your staff.

MC

Nov 2, 2013

From evening I stopped in just to ask some questions, to the week and a half later when I picked up my new Dodge Dart, George Davenport was top-notch sales/customer service. He was personable, professional, and knowledgeable in answering all my questions and concerns about the vehicle, especially about the financing. He worked with me to get me the best financial option available for my cash flow situation. I had just stopped in with some questions, but because George made the experience easy and comfortable, and his willingness to work with me in every area, I ended up with my new vehicle in less than two weeks. Thanks, George ! I look forward to working with Keene Chrysler Dodge in the future for my service needs and I will recommend them to friends and co-workers.

rlemnah

Jul 22, 2013

I recently purchased a new Jeep Wrangler Rubicon. My sales person, Brian Zipps, was extremely helpful and knowledgable of all Jeep products. He went above and beyond any sales person I have dealt with in the past to explain all details and options about the vehicle. He has remained very helpful and accommodating well after the sale. I would highly recommend him and the entire dealership to anyone considering a new vehicle.

David and Betheny

Apr 13, 2013

From the first phone call to the drive off the lot, our experience with Steve Robinson and Keene was professional and stress free. Steve was responsive with his phone calls, all purchase paperwork was ready, and the car was immaculately presented. My husband and I drove 2 1/4 hours from Massachusetts and arrived at the store's opening hour. Steve came out to greet us and the total transaction was professional and efficient. We are pleased with the car purchase and will recommend Keene. The building's radio station was also a smart choice....no elevator music here.

Diane Petrillo

Apr 2, 2013

I had a great experience at this dealership recently. This was my first purchase of a Dodge product and was warmly welcomed by salesperson Kevin Lougee. He was friendly, knowledgeable and very easy to work with and no high pressure. Due to my hectic schedule, he even came in on a Sunday so that I could test drive the vehicle I was interested in. From the initial inquiry of the car to the actual purchase Kevin kept me informed throughout the entire process. A very smooth transaction. A+ all the way. I hope to have many great years and plenty of fun with my new Dodge Challenger R/T. Diane Petrillo, Keene, NH

AdamNH

Aug 27, 2012

I took a written offer to them and they beat the price and also had great customer service. Thanks for my new Wrangler...We love it.

Michael

Aug 26, 2012

Terrible dealership. I did my homework before I went there and as soon as they knew I had some knowledge of buying their product, they were'nt as nice as they started off being. The customer service was bad. Make sure you do your research before you buy. Would not recommend this dealership to anyone.