Ahailey

3 de dic. de 2015

If you live in the Silver Lake, Indiana area, and you're looking for a new or used vehicles, please do not go to this dealership Kerlin Motor Company! They're the worst dealership ever!!!They're customer service sucks, they take advantage of people, and there vehicles are garbage!!! I know someone that purchased a vehicle from them for about $25,000. They had it less then 10hrs and the vehicle broke down. They took the vehicle to the closes Ford dealership and they were told that the vehicle needs a new Engine! Please share this message and save the next person from purchasing anything from this dealership that take advantage of our people! #badbusiness

Maribeth

13 de oct. de 2015

Everyone one at Kerlin's was extremely helpful. Adam was great in showing me different vehicles and really listened to what I was needing! Jay who did my financing worked hard to get me the payment I needed and a great interest rate! Their sales manager Shane was extremely professional and helped make my car buying experience less stressful. I would recommend Kerlin to anyone who is wanting to buy a new or used vehicle!

J. Seachris

27 de sep. de 2015

Made the drive down to Silver Lake from Granger to purchase a used 2012 Honda Accord that I found online. It was worth it! The entire experience from initial e-mail contact to driving off the lot with the car was, hands down, the best experience I've had with a dealership. Troy Burns, the sales associate with whom I worked, was wonderful. Even the little bit of back-and-forth on the car's pricing was a breath of fresh air (and that was all done over the phone): none of those awful "tactics" that make one resent the whole process. Everyone I met at the dealership was great. I've never had a great experience (have had some good experiences), from beginning to end, with a dealership until this one. Though they are a Ford dealership, and I'm always looking for Honda's, when it comes time to buy again, they will be the first place I call to see if they can track down a Honda for me. Can't recommend them highly enough. I hope more people in the Indiana area will consider them.

Robert Thomas

5 de sep. de 2015

When i was greeted on the phone by Megan Cotter asking about a vehicle to lease she was very polite and professional.when i arrived at the dealership it was very clean and the employees were very helpful in the process of a test drive and the paperwork.I would recommend anyone looking to buy or lease a new or used vehicle to visit KerlinFord in Silver Lake Ind.my overall experience was fantastic and would definitely buy or lease again.Ask for Meagan she is very polite and courteous.

Val

16 de jul. de 2015

I enjoyed working with Megan at Kerlin's. I was able to test drive several used Ford Escapes and found one that fit my needs.

F150

29 de jun. de 2015

Both Shane's were great to work with. Highly recommend

Jim from Warsaw

11 de oct. de 2014

I've had a Ford vehicle that I purchased elsewhere serviced at Kerlin for years; and they always treated me fairly and honestly. Three months ago, we ordered a new 2015 vehicle; and the entire process was very friendly, not salesperson driven, and therefore very comfortable. No one tried to talk us into anything we didn't need or want. And the dealership worked hard to answer all of our questions (including ordering a paint sample in advance for a new color that came out in 2015, so that we could decide whether it was the color we wanted). It's a dealership with integrity, honesty, and straightforward relationship with its customersand this seems to be a rarity nowadays.

dsamudio

2 de ago. de 2014

Emailed Kerlin on a truck I saw on cars.com and within an hour or two I got a call back. Got the specifics on the truck and was emailed an application for financing. 20 min later got a call saying truck had a long list of fixes. Thanks for he heads-up so I didnt drive 8 hrs for a headache!

JMEwell

30 de oct. de 2013

Easy, no pressure purchase. Very pleased! Would do business with Kerlin anytime!