Used Cars for Sale at Kernersville Chrysler Dodge Jeep in Kernersville, NC

Jcampbell2015

Oct 11, 2016

Third vehicle bought and serviced at kernersville dodge Very pleased with service. I would recommend kernersville dodge to all of friends and familyThanks LoriAnn Lawson

Angela Drummond

Oct 10, 2016

I'm in the process filing paperwork with the state attorney general and the Better Business Bureau in addition to informing everyone who plans to do business with these people. We purchased a new 2016 cab and chassis from Kernersville dodge.We found out it was not the truck that was described to us. We ask them on 3 different occasions if this truck had the 385 hp and 900 ft. Lbs. Of tourqe as this is what we needed to accommodate the weight we are hauling. All three times we were lied to. Once by the internet sales woman and twice by the salesman.The salesman told us that because it had the aisin transmission it atomaticly came with the bigger engine. Not true! Not knowing at the time we set out on our trip. After going up the first mountain pulling our fifth wheel rv we noticed an extreme lack of power as we came to a crawl. At the time we thought something was wrong with the truck only to find out that it was not the engine that we were told it was. In fact, it has the lowest hp and tourqe rating available in the 3500's. So we contacted the dealer to see if there was anything they could do to make this right.They said we could come in and trade for another truck and they would give us 20k less for the truck than we just paid for it 2 weeks ago. I cannot express in words how sickend we are by this. It is a horrible feeling knowing you just spent 65k for a truck that will not fit your needs. Its a more horrible feeling knowing that the dealer was so dishonest in selling us the vehicle knowing that it was not the engine that we ask 3 times for. So for anyone looking to buy a new ram 3500 from Kernersville dodge, make sure you take your diesel mechanic with you so he or she can verify which Cummins engine you are buying. Because the folks at Kernersville will obviously tell you anything Just to make a quick buck.

dodge fleet

Oct 7, 2016

I am responsible for maintaining a large fleet of Dodge vehicles. Anytime the vehicles have needed service, Lori has been more than helpful. Lori also makes sure the service is done in a timely manner and accurate. No complaints at all with the service department. 5 stars!!!

happy customer

Oct 7, 2016

Charlie was great to work with today. I would recommend Kernersville Chrysler Dodge Jeep to anyone looking to buy. He came out in the pouring rain to help me and Charlie let me test drive until I found the right truck. If you need a truck this is the place. I will see them again on the next truck.

Rod

Oct 4, 2016

This was a very stress free experience. Toni and I worked out the financing before I arrived; just had to decide which truck I would purchase. Frankie was friendly and knowledgeable had us in and out in a very short time. Thanks guys!

Allenhellchop

Sep 15, 2016

I bought my first new truck from Kernersville dodge, I love my Ram 2500 and Frankie Parelta was the salesman that helped me with the purchase and I could not be happier! Thanks allott! Ramsey Allen

Allen Fairbanks

Sep 10, 2016

First time I have ever had an experience like that in a automobile dealership. I could not tell you who the general sales manager or finance manager are. The internet sales team was great and Angela Adcock is awesome however as far as my salesman, he hasn't a sense of urgency to deal with my wife and I.

ann.canada.96

Sep 9, 2016

LoriAnn Lawson is the best... The service department is friendly and helpful. Got the oil changed on my PT Cruiser and it took little time to get it done.

Sheena

Aug 30, 2016

I had a great experience even though I didn't purchase a car, Erica made sure to take care of me and let me know what model were available to me. She's awesome, knowledgable and very sweet!!!!

Sassie28

Aug 26, 2016

I hate to car shop. I was very unhappy with my last car. I felt I didn't take time to look and research. After seven years of owning my car that I wished I had never purchased, it was time to start my dreaded search again. I test drove every make and model known to mankind. I felt every sales person hated me. A dear friend told me about Kernersville, so I went outside my comfort area. I actually went with him as he tested a truck. I said I would never buy from them as they were too big and I didn't feel they would give me the attention I needed, since I was not sure what I really wanted. I was wrong. I spoke to Lauren on the phone then went in and actually spoke to Thomas and Sean. I felt the two if them would have spent days with me if that's what I wanted. I bought a Jeep Cherokee and I am so incredibly happy. I can't wait to own this car for many years. The boys ( that's what I call them) were so incredibly knowledgeable. Any question I had they had the answer. Please go to this dealership. No questions go unanswered. The entire process was effortless. I just had to go to the bank and get money. I think that was the most stressful. Thank you Kernersville Dodge for making my experience actually fun.Would I recommend Kernersville Chrysler Dodge Jeep..... Yes indeed, and Im a tough one to please.One last note... Best prices I found and I went to more dealerships than you can even imagine.

Victory010

Aug 18, 2016

The sales rep just tried to get me to buy a vehicle and would not listen to any of my questions. I went back to get a few thing fixed on the truck I purchased, 3 weeks later, and they had not paid off my trade in yet. So I lost $100 in interest because they didn't tell me I needed my address changed on my license. The sales mgr was very unprofessional and talked down to me like I was no one. This is the 3rd vehicle I have purchased in 3 years and this was the worse experience I have ever had.

JAMES H JOHNSTON JR

Aug 15, 2016

After searching and test-driving Ram 1500's for over a month, I drove 35 miles to KCDJ. I made an appointment via email and phone with Angela, who was very helpful. Upon my arrival, Leon Hughes met me and I drove the truck I liked. Leon was warm, personable and professional. After making my decision, Justin helped me with the paperwork. 2 hours total! Very good experience.

MrBondiGuy

Jul 17, 2016

I was in the market for a truck and was recommended to Kernersville Dodge. The sales person I had was probably one of the worst I'd met. Very unprofessional. No greeting, no hand shake, poor interaction. He was more interested in telling me his personal problems. Did not tell me much about the truck or take the time to find out what was important to me or what I was looking for. It reflects poorly on the dealership. I've heard others say the same thing. Be careful who you deal with. They do so much volume I tend to think they just throw bodies at the sales staff.

Truckbuyeasy

Jul 6, 2016

Found the dealeship on-line, via word of mouth, located the truck and price I liked, best in 3 states by the way, goodbye Shelor Motor Mile, drove two hours from Bland County VA. Met Charlie Johnston on the lot upon arrival, very knowledgeable of the Ram Truck, went over all the equipment, went along on test drive, went thru the finance process and was driving out within two hours in a new Ram, start to finish. Great experience, sure to repeat business and will strongly recommend to family, friends and coworkers in VA and WV.

steve110455

Jul 4, 2016

Great assistance. Quick responses. No issues what so ever. Special requests and time constraints were executed well. Excellent selection of trucks. Thanks Frankie. Would recommend to others.

jeff

Jun 27, 2016

Frankie Peralta was very helpful in answering my questions. Would recommend him to others. My overall experience was great.

berryj3

May 28, 2016

Franki Peralta was great!! I purchased a Acura MDX and he was so helpful. Outstanding Customer Service!!!! And also the finance guy Devin that I worked with was the "icing on the cake"!! Devin really knows how to fold those papers Best experience of buying a car I've ever had!!!

Jeanette Craig

May 28, 2016

Thanks to Frank Peralta our salesman and to Katie Bolick for setting up the internet sales! We purchased a 2016 Ram 3500. The ease of the sales was great no complaints at all. Frankie was informative and helpful with it all!Was worth the drive from RI. Would do it again.Thanks again.Jeanette Craig

mcbride123

May 18, 2016

Frankie Peralta made my car buying experience one of the best in all my 45 years . I purchased a 2016 Jeep Patriot and i love it .Frankie was very professional ,knowledgeable and had my best interest in mind. I love Kernersville Chrysler Dodge Jeep. Everyone there are just excellent .

durnelth

May 16, 2016

This has been the worse car buying experience of my life. I bought a new $55,000 Jeep Grand Cherokee Summit.while visiting my mother for Mother's Day 5/7/2016. The dealership was very busy and impersonal. Frankie was my salesman and never offered to pull the car out of the lineup; the cars were so close you couldn't sit inside. I had researched the car and test drove it in my hometown 300 miles away so a second test drive didn't seem important. We were asked to wait in the kid's playroom which was small and the floor messy with popcorn. The Jeep has electrical problems I have never experienced before (I have purchased many luxury brands much more expensive including Lexus, Infinity and Cadillac). The air conditioning suddenly switches off and the front and rear defrosters come on. The only solution was to restart the car which occurred several times. The outer rear passenger parking light is without any power as confirmed by a Jeep dealer in Marietta, Ohio. They say they must tear apart the entire rear bumper cover and other areas to try and find the broken connection. This will take an extended length of time and may cause possible damage to the SUV. Finally, the front driver's wheel has a small factory defect. I was told by Frankie I could have a new wheel after I sent him photos of the damage. The Marietta dealership won't install the wheel until Jeep authorizes it. The car drives well and the interior and electronics are excellent. Unfortunately, I am very unhappy with this purchase. I'm still waiting for a call from my local dealership to attempt to repair the problems. Frankie said it just needed a "software update." Once he closed the deal he wasn't concerned anymore.

PWJOHNSON81

May 2, 2016

Most pleasant experience I've had buying a car. Very helpful and excellent customer service. He helped me find exactly what I was looking for

MR. Michael

Apr 21, 2016

So this is a long story, I have been dealing with Kernersville dodge for a long time and never had a problem, that being said I bought a 2011 jeep wrangler from them this January. Right off the get go the check engine light came on and it needed a new catalytic converter, no problem but after the repair the check engine light came on again for the O2 sensors, after 4 attempts to fix this issue they LET me trade it out. I was told they would take care of the loan balance cause in the month I owned it, it was in the shop more than my driveway. This turned out to be a lie, after checking the paperwork they rush you through almost 2000 was rolled over to my new jeep. The 2nd jeep I bought was a 2016 wrangler, the 2nd day I had it less than 24 hours the check engine light came on, this time the torque converter, rocker arms and lifters needed to be replaced, less than 250 miles and the tranny and engine required repairs, this was a Sunday, the very next morning I was at the dealership when they opened asking for them not to turn in the paperwork yet there was something very wrong with the new jeep. I was told they would hold the paperwork till we figured out what was wrong, again another lie. When we went back to the dealership to talk about our options my wife and I were told that since it was the end of the month they had to turn in the loan paperwork to make their quota and we would have to do a Chrysler buy back which would take up to 4 weeks, Dave Fierle was an excellent salesman, he got a manager involved who didn't seem to care at all, I wanted another jeep at the same deal as I had on the previous jeep, I had already lost the 3500 trade from my ram truck and we put 1000 down on jeep #2, not to mention the work hours I lost driving to the dealership every other day trying to sort out this mess, Finally here come Blake Mitchell like a hero promising me that the buy back would go through and that even if he had to cover the difference he would get me in the other jeep that I wanted. 6 WEEKS LATER I was told the buy back wasn't an option and that the other jeep was not an option unless we paid the difference, they made it very clear that me losing money on the deals didn't make a difference because they are a volume dealership, but for them to take a loss to make things right is never going to happen. All they could do is trade it out again, of coarse with me taking another loss. After buying 10 vehicles from this place my wife and I were treated like garbage because we wanted what was fair. Well VOLUME DEALERSHIP YOU LOST A VOLUME CUSTOMER. Don't make promises you cant keep, and Blake still hasn't had the common decency to contact me and explain why he lied. So after all was said and done Crown dodge in Greensboro nc got my business, they were more than happy to help me out.

Shelbyrice93

Apr 20, 2016

I bought my truck in 3/15/16 it's has been in the shop for the same problem 2 times already every time the service dept. and the truck center has been RUDE!!! Acting like its my fault that a 2013 that still has FACTORY warranty and extended bumper to bumper is my fault the fuel tank is leaking thy have gave me such a hard time I think I've bought a LEMON .... I have already been in touch with my lawyer about starting the paperwork on the lemon law!!!!!! Very disappointed in the way I have been treated with my less than 30 day old vehicle

lissett12345

Apr 13, 2016

Sean White made my purchase of my RAM easy and smooth. Sean was well informed of the vehicle I wanted and payed attention to everything I needed in a truck. Sean was very courteous to me and wife, especially during the allotted time I had to in this trucking buying process since I was only here in NC for my daughter's soccer tournament. Sean and Angela thank you for your patience and making this process smooth as can be.

Rodney W.

Mar 30, 2016

We started our search online and found a few vehicles that we were interested in. We drove 1 hour to this Dealership to look at the vehicles. From the first contact with Sean Durham, it was a great experience. Sean was never pushy but answered all of our questions to help make the decision easier. We made 3 trips before making the purchase and Sean was right there every time with a smile and helping in anyway possible. We finally reached our decision to make the purchase and could not be happier. Thank you Sean for every phone call, and your kindness, most of all your great personality and customer service. The paperwork was an easy process and just a great experience. Thank you Sean Durham!! The staff was also very friendly.

xoxo_ondrea

Mar 16, 2016

We worked with Leon on the purchase of our Durango. We had initially looked at 3 vehicles and had chosen this one, there was no hovering, pushiness etc. We got to take our time and received the best customer service to date from any dealership, Leon was super busy and was happy to answer any questions we had no matter how small. We had such a great experience and were so happy with our purchase that we took my mother in law the next weekend and she purchased something too!

banjoman

Mar 13, 2016

I came in Sat. morning at my appointed time at 11:00 to get my Jeep Wrangler serviced. They took it right in. Service and replace rear door catch, one hour and a half. Not to bad. Thanks LoriAnn, great job. Thank You, Mir B. Martin III

George Richardson

Mar 5, 2016

Great service! Would recommend to anyone! Service was speedy and the customer was treated in a friendly manner! Will be back for another visit most dedefinitely!

Woodyosu

Mar 2, 2016

I did all of my inquiries on line because I am 465 miles away. I even got a trade approved sight unseen. Everything went just as they had they had promised. They are knowledgeable, kind and efficient. Not to mention extremely friendly. I especially appreciated Leon and if you get the opportunity to request someone please request him. He is an outstanding gentleman. I feel that I am a better person for having met him! I highly recommend him and the dealership.

Dman

Feb 26, 2016

The sales person we had did not push us into a decision. He was very professional and kind. He also had a good understanding of the vehicles we saw.

UnhappyCustomer

Feb 26, 2016

Kernersville Dodge fits the stereotype of "never trust a car dealership" perfectly. Just purchased a pre-owned Vehicle from this dealer last weekend and have been disappointed ever since. After having a conversation with the salesman about how "all I ever expected from a salesman was to shoot me straight and be honest with me", I asked if there were any issues with the vehicle. None were described to me. After putting in an offer, the sales manager said he couldn't negotiate on the price because it was already priced so low, and anyways "I could see how clean it was and that there was nothing wrong with it" so it was worth the asking price. Upon getting it on the interstate on my trip back to Charlotte the dash started rattling and making a ton of noise. I noticed then that there was a huge crack in the dashboard (not visible from behind the wheel) and that was causing the rattling. Two days later, I get in the car and it REEKS of cigarette smoke. They obviously sprayed an air neutralizer as a temporary fix to sell the car, and fortunately for them it worked.When I called to complain to a sales manager he said that I could bring the vehicle back (80 miles each way) to the dealer and he would have the detailers go through it again and he could PRICE me a new dash (meaning I pay for it). Other than that he said there was nothing he could do. The manager wouldn't even call me back, he had the salesman call me back and say "The manager says all vehicles are sold as-is."It is what it is, I got swindled by some salesmen. Won't be the first time, and I'm sure it won't be the last. My advice... Take the customer service you receive for what it is... Service. Do your homework on the product, and make sure you inspect a vehicle from them bumper to bumper, because they will certainly not be there to help when you are dissatisfied.

bpayn854

Feb 24, 2016

I bought a 2007 Mitsubishi Galant from Kernersville Chrysler Dodge Jeep. The service was fast and friendly. With their many financing resources I was able to purchase my vehicle with a reasonable down payment and affordable monthly payment.Thank you to Leon and staff. I highly recommend.

Bob

Feb 14, 2016

I was able to trade in my 2008 Sebring on a new 2015 Ram 1500 Bighorn. The selection was great and although I started looking at their used car inventory, I ended up with a lease on a new truck and still kept my payments under $300. A big thank you to my sales rep. Sean Durham who stayed patient as we looked over all the options.Thank you Sean, and entire team. I will recommend you in the future.

TatiL94

Feb 8, 2016

I decided to browse online first to see if anything caught my eye and I heard back right away from Marivel who gave all the information I would need to purchase a vehicle. My fiance and I went in on Saturday to trade in our vehicles for two new vehicles and were welcomed and greeted right away by Leon. He guided us and walked us through the process very professionally and quickly. He made sure we both left happy with a car we each wanted. As two young adults with no knowledge of the process he helped us make the right decision that was best for us and went above and beyond to do so. We left with smiles from ear to ear and it still hasn't wore off. We appreciate everything they did for us and are glad to have done business with them. I recommend it to anyone looking for an amazing car buying experience.

Chevylover

Feb 3, 2016

This is the 2nd return to buying a car from Kernersville Chrysler Dodge Jeep. My husband and I bought our Suburban 2 years ago from here through Julius Wittenberg. He was awesome!! We decided to down-size, so we came back on Saturday and asked for Julius. Unfortunately, he is semi-retired and wasn't there. However, we got just as excellent help from Mac Mccoullough! Neither of these guys ever pressured us into buying our vehicles. They were friendly and professional, took their time with us in our decisions, and we're all around great guys. Even the man that dealt with the final paper signing was a pleasure to work with! We have checked prices, and my husband and I agree that Kernersville has the best prices on their vehicles. We will continue to buy our vehicles from here.

jeepgirl

Jan 31, 2016

Great experience from the very first contact with Melinda over the phone...she got the ball rolling....I didn't wait for her to return my call about approval...I just drove on up....got out of my car and Leon Hughes offered his assistance with seeing Melinda.... Melinda put me with Leon to finish the deal ...such a great man...a God loving man who knew exactly what I needed to hear on many topics....God put him there to help me...I am certain of that and Im very grateful... Leon and Melinda I have told several people to come see you...May God Bless you both!

gkellison

Jan 27, 2016

I have never met a more honest salesman in all my life. He was respectful, and caring. He got us the best deal he could find, and made sure to stay within the price we needed. I will never buy another vehicle from anyone else as long as he is in the business!

Jposey

Jan 18, 2016

So appreciative of all the hard work Leon did to make the deal work within our budget. He exceeded our expectations and made the car buying experience easy and enjoyable.

JPturbo

Jan 18, 2016

Had a chance to work with Leon Hughes real nice gentlemen help me out in a big way. Honest man who knows the business well. And got me and my fiancee in a New Mitsubishi Evolution had a great experience great dealership.

shisco7807

Jan 14, 2016

I had a very good experience with this dealership. Usually when going to buy a car its like pulling teeth. Leon Hughes was a great sale rep. He was very informative and honest. I didn't get the slim ball vibe like I get with most car sales reps. I would highly recommend this dealer ship and this sales rep.

Hdrane

Jan 11, 2016

We had a very good experience with this dealership. Leon Hughes was an excellent sale man. He was patient, honest and very interested in making sure we were satisfied in the vehicle we purchased. I would recommend him in an instant to anyone looking to buy a new or used car. Thank you Leon!

EDWARDS8819

Jan 5, 2016

We had an outstanding experience with the online representative and with Mr. Leon Hughes. We were welcomed right at the door and Mr. Hughes was ready to help right at that moment. Did very well with being up front with all the information needed for the process. He made us feel like we were priority and he was there for us not the other way around, like past experiences at other dealerships. Best one so far we give 5 stars! We would like to thank all of you at Kernersville Chrysler Dodge Jeep.

Jamie's

Jan 1, 2016

Had a great experience here and Leon was the best salesman I have ever dealt with.Will tell all my friends to deal with Leon

The Mathews

Dec 23, 2015

Customer service is paramount to the success of a dealership as much as the quality vehicles that are being sold there. Leon Hughes pleasantly walked my wife and myself through the process of us looking at a vehicle that we ended up purchasing. He was informative, patient, and had a great personality to match. I would recommend anyone to Mr. Hughes at this dealership because he makes the experience painless and is a real asset to this dealership! He made it well worth our drive from a nice distance and is one the main reasons we purchased our SUV vehicle. Thank you Leon!!!

Dissatisfied Customer

Dec 21, 2015

Purchased at the same time a 1999 Grand Cherokee and 2003 Ford Ranger for two sons 1 year ago. Neither vehicle can be driven due to repairs needed. The Jeep had malfunctions just a few days after purchase. The Ranger lasted 1 year before motor issues occurred. The sale of the Jeep was contingent on a repair. Big red flag. We will not be a returning customer and stress for potential customers, do your homework.

Kendyl Pearson

Dec 8, 2015

I worked with Leon this past Saturday and he got me into a 2016 Jeep Cherokee that I love and was within my price range!

Christina

Dec 7, 2015

Leon Hughes greeted myself and my husband outside in the parking lot and introduced himself. We'd driven almost 2 hours to the dealership and it was nice to be greeted so warmly. Leon took GREAT care of us, and made sure all our needs were met. He went above and beyond to make sure we got the best deal possible. Highly recommend working with Leon, and intend on it in the future, with future purchases. Pierre was our finance officer, and he too was wonderful to work with. Made sure to thank us for our purchase before moving forward with our finance closing.

PMcDonough

Dec 1, 2015

It was our first time purchasing a vehicle. Leon Hughes was our sale's associate throughout the whole process. He was very helpful and knowledgable. He was easy to talk too and explained all aspects of the process in a very personable way. He was in no way pushy and we would definitely recommend his services.

T MELTON

Nov 23, 2015

My son recently purchased his 1st vehicle from this dealership after saving money for a long time. Four days after driving off the lot it would not crank. I took him to work the next day we took it back to them they took it to a mechanic to look at and he said he finds nothing wrong, two days later it didn't crank again. The next day we get it to crank and drive it back there and leave it for a week they said two valves or something not firing correctly and that its fixed. we do not live close 30 mile drive we picked it up three days later same thing. We called them and told them to come get it. It has set there for a week now and I get a call this morning from the mechanic wanting to know when I am coming to get truck? I asked if fixed and he said the dealership said that we were rude and profane and they are not doing anything else. I assure you this is a lie. I have never in my life been rude, or used profanity. I have bought three cars here this place is going down because the Sales managers don't care about each customer as a person just numbers. He actually said it don't matter if one or two customers are unhappy we sell volume so I DON'T MATTER. Well see.

Marshall M.

Nov 21, 2015

I had a really good experience. My salesman Leon Hughes was knowledgable and very nice to work with. No pressure just good information. We got a good price on the car too compared to others we had seen online.

Impctdtvr54

Nov 14, 2015

We were met by Leon Hughes when we first arrived. He led us through the entire experience with courtesy and kindness. He explained every step of the process and got us a deal that we wanted. He answered all questions politely and knowledgeably. We would recommend him to anyone.

Car

Nov 10, 2015

If you want to be humiliated and don't mind being decided about the product you're buying this is the dealership to go to, at your own risk

Jake0727

Nov 8, 2015

I just purchased a used 2014 Ram 1500 and Mr. Leon Hughes was very helpful. You could tell he knew what he was doing and made things go quicker and smoother. I appreciated the help. Very good salesman and a good dealership that helped me get a newer truck. Thank you!

Hayes Bought a Ram

Nov 5, 2015

It was a pleasure to meet and work with Leon Hughes! Not only is he an AWESOME individual but he is extremely knowledgeable about the entire inventory at the dealership. My husband and I had a wonderful experience learning about the Ram truck. We have never owned a Dodge or really even considered owning one. We went to the dealership to look at a Chevrolet. We took a LOT of Leons time and he was VERY patient and HONEST with us about all the vehicles we looked at. We truly appreciated his patients, knowledge and most important to me his Spirit! My husband and I both feel like we have a friend that we can count on to help us find all our future vehicles! Thank you Kernersville Dodge for employing Leon Hughes!

thomasb

Oct 26, 2015

I just purchased a vehicle from this dealership and I met one of the nicest salesmen I've experienced, and his name is Leon Hughes. He explained everything and showed real professionalism as a salesman and as a person. I had a good experience with him and I would recommend anyone to go to him to purchase their new vehicle. Great job Leon, and thanks once again. Thomas Whitehead, Jr.

dpoindexter6

Oct 13, 2015

Found the Ram 1500 we fell in love with. Needless to say what we were asking for would take quite a feat. I knew Leon from a previous sale he worked out for my Mom. After the way he treated my Mom we knew we didn't want to deal with anyone else. After several hurdles we came to an agreement and got our truck. Leon is a professional, friendly, and no doubt the best we've ever dealt with. I'd recommend him to anyone.

Speedee

Oct 11, 2015

I was told all taxes and fees was taking care of and all the years dealing with these guys never had to pay this fee .so because of this I will never by from them again!!

K.boaz

Oct 8, 2015

Leon worked hard to get me in a vehicle. I had a few hoops to jump through that made it a little difficult for him and he came through. He also worked hard to get the numbers to where I needed to be at.

1sweetgurl

Oct 7, 2015

I would like to thank Mr. Leon Hughes for how he worked with me, assured me of each and every step in the process. Extremely courteous, approachable, we willingness to assist. He Rocks!!!

MelodyB

Oct 2, 2015

We have bought two pre-owned vehicles from this dealership and had a great experience both times. The sales associate that helped us both times was phenomenal, his name is Leon Hughes.

Ms Lide

Oct 2, 2015

I'm very disappointed in the customer service displayed at this dealership. The purchase process was great, quick and efficient. However, I was able to get my vehicle refinanced, saving a lot of money and requiring a gap insurance cancelation and refund payment from the dealership. That refund process was the most frustrating ever. I was ignored and when actually communicated with, was lied to. I'm very disappointed with this process. The truth would have eased this situation had it been tried by the employees. Mistakes happen, the employees could have easily admitted the proper paperwork had not been sent to the appropriate people as I was told would happen, causing the cancelation request not to be received nor processed in the full 8 weeks of a told 6-8 week process. The employees could have simply admitted this, explained they would make it right without any further delay on my part and the whole situation could have been solved. Instead the employees opted to continuously lie, act as if I was being unreasonable and bothersome for calling and asking when I should receive my refund after waiting just 3 days short of the end of the full 8 week process. It was not my fought the processes at their dealership was not processed correctly nor that I was not communicated with accurately. I had to go around them and call the gap insurance provider directly to learn the truth regarding the situation and never got the truth from the dealership until after I drove 1-1/2 back to the dealership and told Brett to his face and Vicki Johnson of the information I was told by the insurance company and outright called them out on the lies they was still trying to tell me. Moral of all of this, if you choose to deal with this dealership, follow-up on what they tell you and believe me they will choose to lie over truth just to get you off the phone. Terrible experience and I will never recommend them again or purchase from them again.

johnanddeniselewis

Sep 22, 2015

Our experience at Kernersville Chrysler Dodge Jeep was wonderful! Leon was very friendly and kind and extremely helpful! We also worked with Nate Headen via email and telephone who was so very kind and helpful with getting us approved for a loan and we worked with Devon Rogers who was extremely kind and helpful in getting the paperwork signed and completed for our new truck! I will not shop anywhere else from here on out!

TReed

Sep 22, 2015

I did a lot of research on the internet for the Ram 2500. I won't even bother to mention some of the other dealerships that offended me. As soon as I contacted Angela everything was so much better. She gave me all the information I was looking for. I drove an hour and a half north of where I reside on 9-18-15. I called Angela that morning to let her know I was coming up to look at the red 2500. My experience from when I exited my truck till I drove off the lot with my new 2500 was the best buying experience I had ever had. I am 54 years old and have bought a lot of vehicle in my short life. The employees at this establishment care about what they do especially Angela. She took care of me from start to finish and made sure anything I needed was handled. I was given a very fair price for my 2006 2500 trade in and had made the deal within 30 minutes due to the professional staff. I was also impressed when Angela called me the next day to see how my drive home was and how I liked the truck. She also advised me of my 4 oil changes and the first free one through their dealership. I would highly recommend this dealership to anyone. My son in law is shopping for a 1500 Ram. I gave him Angela's contact information immediately. Thank you so much for a great experience and I am so happy with my new truck. Keep up the great work, you are awesome.

rayzor

Sep 18, 2015

Leon was excellent in helping me find what I was looking for.I give Kernersville Chrysler Dodge 10 stars for all their help and all the money they saved me.I looked at 4 other dealers and none had the selection I found.I also saved over 10,000.00 dealing with Kernersville Dodge.Leon beat my bank on my interest rate also.A 1 rating and excellent is the only way to describe my experience.You also get free pop corn and a drink while you are being taken care of.

Dottie2_00

Sep 14, 2015

I tried shopping with local dealers with getting nothing but the run around I called Angela on Wed my new 2500 HD was sitting in my drive way Friday afternoon. They are great and very friendly and Angela was awsome. Thanks so much.

d4will2

Sep 5, 2015

leon was very professional and entertaining at the same time, I had the best experience. the vehicles are not over priced and customer service was great.

cornelius

Aug 30, 2015

Leon was great to work with. I had one truck in my mind when i arrived and he ended up having to get three different ones for me. Very professional and was happy to make sure i got the exact truck i wanted.

Gordon

Aug 26, 2015

We purchased two vehicles within a month and the second time around was just as pleasant as the first. Everyone at the dealership is welcoming and there is no pressure like other dealerships I have visited in the past. Our salesman for both vehicles was Leon Hughes. Leon is awesome to work with, very honest, knowledgeable and helpful in my search for the right car for me. I recommend this dealership and Leon Hughes to anyone who is looking for a new or gently used vehicle.

retiredARMY

Aug 25, 2015

I give them 1 star because I have to give them something. It should be ZERO stars. The truck I bought needed a new transfer case. They replaced the output shaft seal before they put it up for sale, but forgot/didn't/failed to fill the transfer case back up with fluid. It was empty, as in no fluid. They wouldn't take responsibility for it after the sale. They didn't disclose prior to the sale any work they did on the truck before they put it up for sale. Hind sight 20/20, they were awful quite about the truck during the sale. North Carolina doesn't have any law to protect the customer from dishonest and lack of integrity dealerships. RUN RUN RUN AWAY from Kernersville Dodge. I took this matter to the BBB, but found out the BBB acts as a middle man with no recourse. The BBB just forwarded my complaint to the dealership. Of course they said they would not take any responsibility for it, it was sold as-is. One of Kernersville Dodge's responses back to the BBB even said I was hard to deal with and cussed at the salesman and other workers there. It is something else when a big business stoops that low as to lie in there endeavor to get the BBB not to put a bad review on there business.RUN AWAY!!! I will never go back to them. Lesson cost me $1500. Don't let it happen to you.

stokesdale

Aug 20, 2015

Often the process of buying a car is tedious and frustrating so it's nice to deal with someone like this dealership. The employees were cordial and the atmosphere was relaxed with no pressure to buy. It was a pleasure to work with Leon Hughes again. He made sure that I left there knowing that my purchase was the right choice!

waterstville

Aug 20, 2015

Leon Hughes was great to work with. Very friendly and easy to deal with. No pressure at all. Made our purchase a very pleasant experience.

whlunsford

Aug 11, 2015

The People at Kernersville Chrysler Dodge and Jeep were great to work with. They were friendly and helpful. Our Salesman Leon Hughes was very knowledgeable and easy to work with. We would certainly buy from them again.

chargergirl

Aug 6, 2015

Leon Hughes was super friendly and nice and made getting what I wanted a breeze! I would recommend them to anyone. And I love my car!!

PlayCornhole

Aug 1, 2015

I was just browsing Kernersville Chrysler Dodge Jeep website looking to see what they had in used Dodge Rams. I then came across a Durango that looked really nice for the price. So I rode up to take a look and met Leon. Very friendly guy and easy to talk with. Not a pushy salesman at all. He quickly had the Durango brought up for me to look at. Got a quick copy of my license and handed me the keys to take a drive. I came back but couldn't stay to talk about it but met him the first thing the next morning. Leon made the purchase quick and easy and the financing was fast and easy as well. So if your looking for new or used vehicles you can't go wrong working with Leon. A, Lance

James

Jul 27, 2015

Leon Hughes was my sales person, and the service he provided was exceptional. The reason I ended up at Kernersville was because one of their competitors provided terrible service, and made me feel as if they were not in business to take care of serious customers. Kernersville Chrysler, Dodge and Jeep let me know they meant business with their quick service, and prompt responses to my questions; kudos to Angela Adcock. Leon is a person of integrity and character, and that helped sealed the deal. Nike Peters helped with rapping up the post sales items, and she would not stop until everything was done. Strong staff, they took the business from a competitor like taking candy from a baby.

M&M

Jul 22, 2015

A friendly establishment to visit if looking for a new or used vehicle. All vehicles are sold at a reasonable rate whether a trade in or an outright purchase. We initially found a used vehicle from the online inventory but ended up purchasing a new car instead. We called ahead and received a "heads up" on a possible trade value of our vehicle before making the trip to NC. (We are from WV). It was definitely worth the trip.

sjbays20

Jul 14, 2015

I found the dealership fast, friendly and efficient, I knew what I wanted, I filled out the application over the internet, was pre approved, came in test drove the car I wanted, it was cleaned while I signed my paper, and I was out the door....

The granite rider

Jul 12, 2015

The team at this dealership made our new car buying experience comfortable and stress free, especially Leon Hughes. Leon Hughes' professionalism is top notch. Leon was courteous, very respectful, attentive, and answered all questions to ensure we had all the details of the car prior to purchase. This was truly an exceptional car buying experience thanks to Leon Hughes. He is a great asset to this dealership, We will definitely recommend this dealership to anyone.

Bubba Tk

Jul 7, 2015

Twice I've bid on eBay for one of their trucks. Both times two interesting things have happened. One neither time has my "OFFER" under their "MAKE OFFER" section has shown on eBay like most other listing sellers. The offer is never shown so other buyers don't have a baseline to see whats being bid. Now realize both times I've bid only $1,000 less than their "BUY NOW PRICE" which indicates to me they have no intention of offering anything less than their "MAKE OFFER" amount. From having bought many new vehicles in my life I usually find this type of behavior indicative of dubious sales principles i.e.. bait n switch tactics. Why would they even bother to list "MAKE OFFER" if they KNOW beforehand they are only going to accept the "BUY NOW PRICE?" Well that one's easy, WHEN YOU BID THEY GET YOUR EMAIL and PHONE NUMBER! So I can only deduce they are using this misleading "MAKE OFFER" statements to gain access to try and sell us something else, I mean they never even counter to a "make offer" like most any sales organization would. No I'll not be bidding on their vehicles anymore as I don't' trust a outfit that "plays with its advertising" and is not "forthright" in its listings.

JD-jeep

Jul 7, 2015

Great customer Service all around. From Sales to Finance everyone worked promptly and diligently to ensure my experience was the best. I would strongly recommend purchasing a vehicle from this dealership to anyone.

Ram Man

Jul 7, 2015

Leon Hughes provided us the attention and information that we were looking for in our customer experience. He was attentive, helpful, considerate of our time and situation. He found out our interests before providing information.

Bada Bing

Jul 6, 2015

This was the best overall new truck buying experience I have had. I did everything over the internet and phone as I live 500 miles away. Several friends at work also bought from Kernersville. Angela was very helpful and patient as we played e-mail tag for a while. It was a toss-up which truck to buy so I opted for the 2500 diesel. Great price! Great service! Pete delivered it and picked up my trade. It went very smooth.

2010Fuller

Jun 28, 2015

Leon Hughes was my salesman, he was nothing less than outstanding!! he made me feel very at ease, no pressure whatsoever, very knowledgeable, patient with me (had not bought a new truck in over 10 years) I had went online and read all of his 131 positive reviews and I knew before I even pulled on the sales lot that Leon Hughes would be the salesman that I wanted to deal with, what a Great choice I made. Not only was Mr. Hughes the best I have ever dealt with (and I will go back to him for my next purchase) but the entire staff seem to be very friendly and helpful, I know I was asked at least 15 times if I needed any help or if everything was alright, I was just blown away by how they really cared about their customers and went the extra mile to make sure I was taken care of regardless if I purchased a vehicle or not (THAT IS REAL CUSTOMER SERVICE AT IT BEST!!!!) LEON HUGHES WAS THE BEST!!

willis susan 01

Jun 26, 2015

The best customer service. Dont remember buying a car was this easy. Thanks to Leon and Larissa for their superior service during and as well as after my purchase. Thanks for showing there still are companies that respect their customers.

greggagnon

Jun 24, 2015

Sent an email to have someone contact me about special ordering a 2015 RAM 1500. As the owner of 3 previous RAM trucks (all 50k+ trucks), I thought I would try these people out seeing they are local. Because what I was wanting to order was very specific (not even sure if I could order it my way) I asked to be contacted by an actual person that does the ordering, and not to waste my time with a salesman that could not answer my questions, as my time is very important to me. I was contact by a Danen Hinson. I reiterated that I needed to speak with someone that knew the ordering procedure inside and out. She sent me to a person named Mary. I proceeded to tell Mary what I wanted. She kept fumbling around blaming it on computers not working correctly and she would call me back. SHE NEVER DID. Then after Danen emailed me asking if I had any questions about the ordering process. I told her no, that I never even heard back from Mary. She she continued on ranting about me accusing her of being just an order taker and not very knowledgeable and that if I had let her handle it in the first place, then I would have my answers. Her attitude was VERY unprofessional and she was down right rude. After all, she was the one that sent me to Mary in the first place.Save yourself some time, SHOP ELSEWHERE. I know I am. If all the employes are like Danen Hinson, then you are better off anyways.

debbysdelights

Jun 16, 2015

My 1997 Jeep Grand Cherokee had been running rough for quite a while. We had taken it the shop several times but no one could figure out the problem. The " check engine" light came on and we ended up at Kernersville Chrysler Dodge Jeep. They only had my jeep for about 5 hrs and we left with it running as smooth as the day I bought it. Just been a couple of hours but we are really pleased.

jwp2015

Jun 16, 2015

Leon Hughes was awesome. Highly recommend both Leon and the dealership in general. Everybody was very patient as I changed my mind 3 times on which truck I purchased. They sent a driver 1.5 hours to pick me up at a hotel when I flew in. And pricing was the best in the country. All in all a very good experience. JP

Benton2588

May 26, 2015

These guys are willing to help you in anyway they can to make your buying experience as easy as possible. Fair prices on everything I've looked at there.

GRabon

May 10, 2015

We have visited Kernersville Dodge many times and purchased from them before. We come back here every time we are in search for a vehicle. Not because of price, not because of inventory, but only because of relationship. Our salesperson is Leon Hughes, and he makes the difference. He is the only one locally in this field that we trust. He's not there to just to make a sale. He helps us find what will make us happy. He doesn't try to over sale or under sale us. It's evident that we are not the only ones that feel that way when even our children recognize how much people love and appreciate him as they stop and speak to him or shake his hand as they come thru. My youngest even says that when he gets to buy a car, it will be from Leon. Truly, Leon is what makes car shopping enjoyable.

tjharvey

May 8, 2015

The services given to me by Leon was great, efficient, and quick. I appreciate the work he put in to ensure I was satisfied. He communicated everything to me and the same with Don. This was an awesome experience and I am enjoying my car.

Holly

May 6, 2015

This dealership advertises cars online for a cheaper than typical price, then when you get to the dealership they claim it just sold at auction that very morning. I spoke with the salesman 7pm the night before I made the trip over where he assured me it was there and he would have it ready for me for our appointment. I arrived to be told by a different salesman that Paul (the salesman I spoke with the night before) wanted me to let you know he was sorry but the car sold at auction this morning. Why would they sell a car at auction that had an appointment with a retail customer in just a couple of hours? Of course they had another car just like it for $3,000.00 more that they would be happy to show me! Do not make the drive for a "good" deal there it is a scam.

msbunch

May 2, 2015

Excellent vehicle purchase experience. Leon Hughes was fantastic to talk with as well as do business with when negotiating my purchase. I would recommend Kernersville Dodge to anyone! I appreciate their professionalism and friendliness. Thing thing I liked the most...no high pressure sales process. Also, Don Treadler was great in handling my finance paperwork. Very thorough and made it easy for me. Many thanks! Regards, Mark

ramit

Apr 29, 2015

Found a ram there online, price was better than anywhere else, so I drove the hour and a half out one Saturday to check it out. place was small and busy, talked to Leon, had to wait for them put a battery in it the truck i wanted, nothing too unusual, just took hours before i could even drive the truck, made a deal, and was satisfied with the price even though it wasn't the same as online. Before i left he said they kept the extra key and owners manual locked up and would have to send it to me Monday, i thought that was odd but, OK. That week I called to follow up on the keys and manual, and Leon assured me they were mailed out, a week later, after no keys, they told me they must have gotten lost in the mail, and another week later I was told by a manager they were lost at the dealer, long story short after a lot of ignored phone calls to Leon and the sales managers and being lied to and jerked around for a month, they finally paid to have a set made at a local dealership. They never did return my final phone calls to sales and the GM. The only person who was of any help in getting me my keys was Lenny in the service dept.

johnjuanita

Apr 22, 2015

Leon & Toni were very professional. Leon got whatwe thought was a great deal on our jeep. Your servicedepartment had the paint job shine like a diamond. If we are in the market for another car your dealership will beour first stop. Thanks.John & Juanita Cummings Jr

Ravenmike

Apr 22, 2015

This is the second Ram 3500 I have purchased from Kernsville. I drove 200 miles from Lexington Sc because of the price and service. They are a true 5 star Ram dealer and the largest selling Ram dealer on the east coast. Leon Hughes, What a true, fun, knowledgeable, friendly sales expert!!! He provided me with many selections and experience. No Games at this dealer, they are straight up to deal with. I will buy my next vehicle from here....opps already did 2015 ram 3500 4 dr Laramie Leon good luck on your weight loss program!!!!!

Range Rover

Apr 14, 2015

Leon Hughes worked with us to get a great car. He kept his word and was very knowledgable, helpful, and did not pressure us into buying our car. We would highly recommend dealing with Leon.

grammy

Apr 11, 2015

Leon Hughes is a great person to work with and I love my new car. I found it on line and went in to the dealership to purchase. When we sat down to do the paperwork and he explained that the $599 dock fee was add to the online price when you got to the dealership I was floored. We were able to work it all out in the end and I know that this is a dealership issue, not a Leon issue. I cannot wrap my brain around why in the world they would do business like this, it was very close to being a deal breaker for us. But again, we loved Leon and the overall experience was great. I would shop their again.

AnewDaye2014

Apr 5, 2015

This was me and my husband's first time EVER purchasing a car. We were met by Pastor Leon Hughes who took great care of us and walking us through the process. He answered all of our questions and took care of our needs. It was a very busy day and he was EXTRA patient. Words could not express the feeling when we were approved after being denied by several other car dealerships before. We encourage any and every one to go and visit Kernersville Chrysler Dodge Jeep!!!!

hookman

Mar 19, 2015

Our trip too kernersville dodge was great . our salesperson Leon Hughes was great to work with answered all our questions about the truck. Thanks too everyone at Kernersville Dodge for everything yaw done.

britnay009

Mar 14, 2015

Leon Hughes, he makes you feel like a long time friend, he did everything he could to make this a great car buying experience! Mac Mccoullough had a great and friendly personality they both make a good impression towards the company. I purchased a Suzuki hatchback and they took $200 off so I could fix the small crack in the windshield if I want to. They're great I'd recommend going here to purchase a great vehicle at an excellent fair price. When I buy another car I will definitely go back!:):):):):):):)

drgcummins14

Mar 14, 2015

This was my first new vehicle purchase and Pastor Leon Hughes made it a very pleasant and enjoyable experience. I had been looking at a 2014 Ram 3500 Cummins for over a month on their website and finally went to look at it after I noticed they had dropped the price $1,000. They have the best prices on the east coast period. My dad and I were pleasantly surprised that we were not pressured or followed around the dealership. This was the best experience I have ever had at a dealership. I will definitely recommend this dealership to anyone looking for a new vehicle.

mountyjim

Mar 7, 2015

Leon was great. He really knew every detail about the truck I purchased. I felt comfortable with him during the length of our deal. Also, Amy with internet sales was great. I live 3 hours away and she kept me up to date through emails and phone calls. She even put together a buyers agreement before I came. This allowed me to see all the fees associated with my purchase. F & I was quick and the details of my deal was spot on. I felt everyone was upfront in this transaction and I am a satisfied customer.

becky31460

Feb 22, 2015

Frankie Peralta, gave us a great trade in and went to bat for us to make sure we got the best deal possible!We were not looking to get a truck but that is what we have a 2014 dodge ram 1500, and by far it exceeds my jeep patriot that we traded in. I am so happy with the purchase the time they took to get to know us to know #1 what we could afford and there was no pressure. Will be the only dealership we ever deal with from now on!!!!Thank you again Frankie and the Team!

Vince

Feb 18, 2015

"Bishop Hughes" provided me with excellent service without the gimmicks...I've come back for the 2nd time and STILL no disappointments. I would definitely recommend this dealership to friends

kb9ijw

Feb 17, 2015

Nadia and Leon took excellent care of me. It's nice to know there are a few good, professional, personable folks left in the car business.

Art

Feb 14, 2015

I only spoke by phone with this dealership.(I live 500 miles away in Pennsylvania) . She was very friendly, and got back to me as promised. I wanted to trade in my truck and they offered me $300 below the lowest K BB value on my vehicle. The truck I wanted to buy they wanted almost $4000 above the highest K BB value and I asked them if they could do better because they were pricing my truck using the K BB and I asked if they could do the same for their vehicle and she said "we don't do that"kinda with a sympathetic acknowledgement . I told her I will pay cash and asked if she could give a better asking price.She offered to knock off $290 +-from their asking price. I can't do business with a dealership like that I work hard for my money!

Canchaser27

Feb 13, 2015

I had a wonderful experience! Thanks for making buying a new vehicle so easy! The customer service was A+ from start to finish! Thank you!

jgoley

Feb 10, 2015

I originally went to this dealership to purchase a vehicle i had been researching on the internet for over 2 weeks. After going there and driving the vehicle i decided to buy it, then the management came back to tell me the vehicle was not priced properly by the internet department. Really? The entire sales department looked at this truck for 2 weeks and nobody fixed it? The vehicle i originally selected was now way out of my price range so i had to select another, i ended up picking a truck that did not have 4 wheel drive to fit my budget. This entire process and waiting for finance took over 3 hours. I am a disabled veteran and this lengthy process and unneeded stress really took a toll on me. The sales area is a mess, it's very obvious that this dealership is about numbers not people. Very crowded, no space to actually relax while you wait. The only positive i have for this transaction was the young salesman i had, Frankie Peralta was great. He was friendly, patient and willing to do the work to help me through what i perceived as an absolute sham and bait and switch with the original vehicle i was looking at. I would not recommend this dealership, next time i will pay more money for a dealership that treats it's customers as people not numbers.

John

Feb 9, 2015

Worked with us got what we wanted will come back Leon was a big help. I felt i was treated fair very very very happy.

vmt13

Feb 2, 2015

Hi, this makes the second purchase we have made from this location. We live in Beckley, WV and travel to get the best deal at Kernersville and to deal with Leon Hughes! We purchased a 2500 Ram from Leon about 2 years ago and had such a great experience and got such a great deal that when we decided to purchase again who did we call??? Leon Hughes of course!! He is one of the best, he worked until he found us the right vehicle at the right price! Kernersville is well worth the drive, the staff is welcoming and helpful as well. Leon makes sure you know everything that he possibly can tell you about your vehicle that you are purchasing, he's very thorough. I highly recommend this dealership and defiantly Leon!

Caldwell

Jan 28, 2015

This is by far THE worst dealership in the Piedmont. I purchase a used vehicle in cash from this place around 12pm on 01/25/2015, and 8 hours later the car was leaking a lot of oil and smoking in my brand new drive way. The next day which was Sunday, we took the car back to the service station with a list of things that were wrong with the car. Keep in mind before I purchases the call I asked FOUR TIMES if there was anything wrong with this car. Ronnie inform me that the car had went through an 169 point inspection and everything was good. On Monday. I called to confirm that my information had been received. They said it was and they were going to look at it. On Tuesday, they said that tried to patch it up and they still couldn't figure out what was wrong with it and had been on the phone with the original dealership of the car. Today is Wednesday, we have followed up and they still can't figure out the problem. These professional scam artist will lie to get your money, the customer service reps are very rude like Lori who answers and doesn't know how to properly relay messages or do her job as an assistant. The service don't know what they're doing. The manager are VERY RUDE especially Mike Moore. If I could rate them a 0. I would BEWARE DO NOT BY A NEW OR USED CAR FROM HERE GO TO CARMAX/ FLOW OR CROWN!

TM

Jan 9, 2015

Buyer BEWARE!!!!!! There are many unethical practices being done at this dealership. After purchase, I was tossed keys and salesman disappeared without doing walk around. Extra things I paid for like clear coat was NOT completed at time of purchase. Extended warranty was paid for only to get letter from Chrysler stating is was not bought. Warranty is not honored by other dealerships. Dealer didn't disclose correct mileage of vehicle or that it was used as DEMO vehicle. Damage while in dealers possession was not disclosed and was in fact hidden from me at time of purchase. EXTREMELY dissatisfied with this dealerships customer service and everything else I have dealt with concerning this dealership. Dealership will do nothing to remedy any of the issues and is only attempting to defend their BBB rating after they were warned it was being effected. TOTALLY UNPROFESSIONAL and UNETHICAL BUSINESS PRACTICES being committed by the dealership and employees. I would recommend doing business at any dealership other than this one.

JimR

Jan 4, 2015

For the past year I have seen Kernersville Chrysler Dodge show up on used car searches and their pricing seemed aggressive. But the dealership was 2 hours from home. I was looking for a sedan for my wife but came across a pickup truck I couldn't say no to. I called them up and reserved the truck so I could make the two hour drive. I am glad I did. Leon was my salesperson and I will most certainly recommend that my Roanoke, VA friends consider driving down to NC and buying cars from Leon at Kernersville! The whole group was very easy to work with.

Elaine

Jan 2, 2015

We were referred to Leon by a friend that was a previous customer, We are sure glad we drove 3 1/2 hours from Charleston WV to deal with and purchase a new vehicle at this dealership. The experience was not like anything we had ever experienced at a car dealership in the past. Everyone just sort of made you feel welcome and at home. Leon went above and beyond the call of duty to help put us in the vehicle we wanted!!! We were extremely satisfied with the entire experience we had with Leon and this dealership on 01/01/2015. What a way to start the new year!!! All the way from Angela on the internet, Leon in sales and the gentleman in finance department!!!WOW

jgraf

Jan 1, 2015

Leon is an honest, friendly, knowledgable sales professional. I saved thousands of dollars and a fair value for my trade. I will return to purchase another vehicle in the future and recommend this dealer to my family and friends. If you want a great selection and the best prices around go to Kernersville Dodge and see Leon, he was a fantastic salesman.

SCummings

Jan 1, 2015

My husband and I went to Kernersville Dodge to look at the new Dodge Challengers and Chargers, after researching online and finding that this dealership had the best variety of inventory in a wide area. We were approached by Charlie Johnston, who had a very friendly, non-pressure approach that we appreciated. We were not intending on purchasing on that first visit, but Charlie was great at showing us everything we wanted to compare, and answering all of our questions. We drove off the lot with a 2015 Dodge Challenger that night and love the vehicle. We also feel very comfortable with the dealership and future service work, just from the interactions we had that day with the staff members.

mama duck

Dec 17, 2014

Mr Leon Hughes was an experience salesman who knew how to conduct business and worked on our behalf with the financial institutions to get the deal submitted for processing. I appreciate being respected as a co-buyer alone with my husband.

jamesfisher25

Dec 12, 2014

Please Please Please anyone out there looking for a used vehicle stay away from Kernersville Chrysler Dodge Jeep Ram! They will sell you a junk! Apparently they do not inspect any of their used vehicles for any mechanical issues before putting out on the lot! I have purchased a Ford F 150 truck with what started out with false features of the vehicle and 3 weeks later the truck would not start. Please be advised. This is your warning sign. Like most other greedy businesses out there, this dealership does not and will not have your best interest at heart!

ann.canada.96

Dec 9, 2014

LoriAnn Lawson is the best !!! Everyone in the service department is friendly and courteous. I'll be back to get all my service done at Kernersville Chrysler Dodge .

Shane T

Dec 9, 2014

We could not be happier with our experience. The entire staff was friendly and helpful. Leon made us feel at ease and explained things very well. He walked us through our different options without being pushy and found the right car for us. Mac in the finance department was very friendly and helpful as well! I will buy my next truck from this dealership

Stephanie Cook

Dec 8, 2014

This dealership is the busiest I have ever seen-we had to ask for a salesman. No one approached us which was nice. We had a chance to look around without a sales 'vulture' harassing us. Great selection of both new and used vehicles. We had a difficult time finding an older used vehicle that would serve our needs (4x4, diesel, leather, dually, F-350 or larger) and we found it here! I'll be visiting again for our next purchase.

joe mikuski

Dec 5, 2014

Leon is a great guy to deal with. He walked us through the process with ease.Very happy with my experience. Also me and my girlfriend (Big Mike) enjoyed the popcorn.The finance guy was also a great guy to deal with.This will be the first place I come for my next ride.

WendyEaster

Dec 5, 2014

We went to Kernersville after one call to them. They had the car we were looking for in front of me when we walked in. The entire process was something I felt good about from beginning to end. We are blessed to have these honest, hard working, knowledgeable people so close.

Moorb14

Dec 1, 2014

Leon was pleasure to work with. He was upfront, honest and realistic when it comes to being a first time buyer! Needless to say I walked away with a brand new car within a few hours of arriving.

johnlasher

Nov 18, 2014

A great person to work with. Very friendly and professional. The whole experience was quick and painless. I would recommend Mr. Hughes to any person looking for a car.

ann.canada.96

Nov 14, 2014

My husband and I went to look at trucks and Leon Hughes was our salesman> We looked at one and decided we would look at newer models > Leon did paperwork and let us know which truck we could get in our price range. We drove home in a 2008 Dodge Ram and we love it ! Thank you Leon for answering all our questions and showing everything about the truck.

Catauto

Nov 11, 2014

Just a honest and straightforward salesperson You won't go wrong with her. Rare quality in the car business today's real a good buying experience

donald1948

Nov 9, 2014

worked hard to show and tell about cars. after the sale was finalized went over every detail of car to make sure we could operate it. Thanks Leon Hughesfilled out paperwork and explained each thing so it was easy to understand Thanks Mac McCullough

KvilleKen

Nov 9, 2014

I arrived with a few SUVs in mind from an Internet search, liked the 2012 Dodge Journey and asked for a salesman to get some details and test ride. Leon Hughes answered all my questions, pointed out a dozen things I didn't know about the vehicle, and made sure I looked at the Carfax which showed the car had "major repairs". We went back to the vehicle and I decided this was still a good deal for me. Leon helped me work through the deal (trading in two 1997 cars and getting a towing package installed on the new vehicle). An excellent gentleman, EXTREMELY knowledgeable, a good experience, and I ended up with a better vehicle than I had originally anticipated for less than I expected to spend. By the way, the car was re-washed and given a half-tankful more gas than when I took the test ride just an hour or so earlier (initial test drive started with more than a quarter tank of gas).

Nicole Burkes

Nov 4, 2014

Leon Hughes made my experience one of the greatest interactions with dealerships. My husband and I had our minds set on a vehicle, I emailed the dealership and got a quick response in reference to the vehicle in question. Upon our arrival, Leon approached us with such a wonderful spirit and in a very professional manner and assisted us throughout the process. The conversation that we were engaged in made our decision very easy. I will pick up my vehicle today after all the detailing is completed. I would highly recommend Leon to get the job done!! Blessings!

mary holland

Oct 29, 2014

I arrived to the dealership with the expectation of purchasing a vehicle that I thought was on hold for me. I was told the vehicle was sold upon my arrival. I was very disappointed due to the distance I drove and lack of communication. As I was about to exit.a salesman name Leon asked me if he could help me find another vehicle. GOD PLACED him in the right place at the right time because of his personality and demeanorI decided to give it another shot. I walked away with a nicer vehicle than the one I was promised. Thank You Leon for making customer service first! Mary

n3yah

Oct 22, 2014

HORRIBLE, HORRIBLE EXPERIENCE started soon after we wired them over 40K cash for a brand new 2014 Dodge Ram 3500. First, they requested that I meet them at the office on a Saturday for delivery, since it fit their schedule better. I accommodated, and went in special to meet them. Never showed...late Saturday afternoon called and said they'd be there at 9-10PM that night. I was reluctant to take delivery so late, and they said it worked OK for them, so we agreed to delay until Monday at 1PM. Again, never showed, no phone call. Around 4PM I called in, at which point they informed me that delivery would be 9-10PM Monday evening. I agreed to accommodate, and went back to the office late at night to meet the driver. He didn't arrive until 10:40PM, and it was close to midnight till we got finished. I considered this very poor, but things happen, so will roll with it. BUT THEN IT GETS SERIOUSLY WORSE. At nearly midnight, the driver sticks paper after paper under my nose to sign, most of them forms that were blank. I questioned their practices, but it's almost midnight and both I and the driver want to go home. The final straw was an irrevocable, non-expiring power of attorney granting whoever they filled in the blank authority to do whatever they want in my name regarding the title. The blank POA gave them authority to transfer my paid in full truck back to themselves or someone else at any time, whenever, without my authorization. I refused to sign it. The driver left the truck and went home, leaving me no title or paperwork other than what I had insisted on copying, despite the fact we paid in full with wire transfer before they shipped the truck. Unfortunately, their main documents, including the POA were all printed on a single poster sized piece of carbon copy paper that measured something like 3ft x 4ft from what I recall. Weirdest thing I've ever seen, but the poster size made it impossible to copy, and because they were all blank, he couldn't give me the carbon copy. Looking back, it seems like some kind of a trick. The driver said they'd send the title, which turned out to be a lie. Instead, they insisted on titling it for me, and absolutely refused to send the MCO title so I could get it titled in PA. I wanted the MCO title so I could make sure we get the combination weight ratings correct, which are tricky to do in PA, and many notaries mess them up. Kernersville Chrysler tried to title it for me, but their paperwork was rejected. Then they insisted that I sign their unlimited, irrevocable, never expiring blank power of attorney authorizing them to do whatever, however, relating to the title transfer of this truck for however long. I reluctantly agreed to do so, but requested that the form be filled out completely, so I know who I'm authorizing to transfer title on my behalf. They said they can't and Nikki explained that the DMV person who receives the power of attorney fills in their personal name when they get it, and whoever happens to open mail at the DMV is the person who needs to put their name in there as my Power of Attorney. That sounded really fishy to me, so I'm not buying the story, and not signing my name to a blank POA. Nikki claims she does hundreds of these and everybody just signs them...she's never had a problem. Unbelievable if it's true. Don't know what we're going to do yet, but thought I warn everyone. DON'T BUY FROM THESE GUYS!!! I wired cash in full for a truck for my business, took delivery around midnight on 9/29/2014, and have yet to get a title as of 10/22/2014, and may have to file a suit in order to get it. I'd like to know what they're hiding, why they deliver vehicles late at night and then shove blank papers in front of a customer. Nikki from their office says they do this all the time. At best, it's really bad business practices. At worst, it's illegal. Michael, their sales manager, curtly called me a few minute ago to inform me that they're shipping the MCO to some notary in a city 30 minutes away and I'll have to drive down there to pick it up from them, and they'll have to title it. I asked him to please ship it to the normal notary we work with right around the corner from our office, and and flatly and VERY RUDELY refused. HORRIBLE, HORRIBLE EXPERIENCE...THEY DESERVE A NEGATIVE RATING IF I COULD GIVE THEM THAT. DON'T BUY FROM KERNERSVILLE CHRYSLER DODGE JEEP RAM. YOU WILL REGRET IT IF YOUR EXPERIENCE TURNS OUT ANYTHING LIKE MINE! If you do choose to do business with them, at least DO NOT pay them in full until you have a good title in hand. They're NOT TRUSTWORTHY one bit in my opinion. They'd promised to send me a restaurant gift card for the late delivery, and that never showed up either, despite my reminding them. The gift card's not a big deal, but shows their lack of integrity.

Hutsilver1

Oct 15, 2014

From the time I drove on the lot, I was met with courteous, professional service. I came to this dealership after visiting several others; first looking for the best deal possible, and to get the most money possible for my trade in. This dealership met and exceeded my expectations. I got the truck I wanted, and they gave me the best offer for my Mercedes that I traded in on the new truck. Also, I came to the dealership with limited time to do business because I had a drivers meeting I had to attend in Greensboro that afternoon that was mandatory. I drive a tractor and trailer for a living and time is a premium in my profession, but this dealership took that into consideration; allowing me to take the truck to my meeting so I could test drive the vehicle and determine if this truck would meet my needs and perform to my expectations. Of course it met and exceeded my expectations and so did the salesman, Mr. Leon Hughes. Before the meeting, all my information was taken down and by the time I returned, the loan was approved and all I had to do was say yes to the terms and sign on the dotted line. I drove my new truck home that night with delight. I highly recommend this dealership to anyone looking to buy a new or used vehicle. They have an incredible inventory to choose from, and Mr. Hughes went out of his way to get me the best price for my trade in, and put me in the truck I wanted. Mr. Hughes is a top notch salesman. He was knowledgable about the truck he was selling me, and we had a great conversation about football during the sale. I would recommend him and this dealership to anyone and everyone. They will do what it takes to get you in the vehicle you are looking for.

ritchie5

Oct 9, 2014

Leon was very friendly, informative and appropriate in all ways. He was readily available when we came back a few days later to get the vehicle we purchased detailed. My husband and I enjoyed working with him.

clibeverly

Oct 8, 2014

When we visited the sales lot on Saturday I was immediately approached by Leon, my husband had arrived a few minutes before me and had established a rapport with another salesman. I was very offended by this person and over the next couple of days was determined that we would buy somewhere else. Then I recalled being approached by Leon, so I returned. I am glad I did. Leon was professional and proficient in processing our purchase of a 2014 Dodge Ram Truck. Job well done!Dennis and Beverly Belcher

Cory Brazell

Oct 4, 2014

I live in Louisiana and had been shopping around and found nothing I was looking for. I found Kernersville on the internet, was very impressed by the large inventory and called. Michele Miller answered my call and was absolutely great!! A few weeks later I had the exact truck I was shopping for in my driveway for a price that was uncomparable. Thanks Michele and Mary!!!

aalexey

Oct 1, 2014

September 22 I bought a 2014 Dodge Ram 3500. I am very pleased with the service. Everything was professionally and quickly. I myself picked up truck from dealership and I got the money back for the air ticket. I will advise my friends to buy the car in Kernersville Chrysler Dodge Jeep Ram. Thank you very much Kernersville Chrysler Dodge Jeep Ram. Personal thanks to Melinda, Mary and Oliver.

tami sark

Oct 1, 2014

Great service, never rushed and super folks! Had exactly the vehicle I was looking for and for a good price. Sales team and finance were easy to deal with, knowledgeable and very friendly!

jtmc

Sep 30, 2014

We worked with Leon Hughes and he was extremely friendly and professional. I will recommend anyone I know in the market for a vehicle to give them a try.

sbh24

Sep 28, 2014

Car buying isn't always an easy experience, but Leon Harris and Don Trexler made our experience one of the best -- on a very busy day to boot. They were honest and so very helpful. We couldn't have asked for a better salesman and finance professional. If you need a car, go to Kernersville Dodge and ask for Leon and Don. Thank you gentlemen!

morganca5

Sep 25, 2014

Leon Hughes made our families experience by far the best we have ever had!! From start to finish he was friendly, organized and a highly polished professional. We will recommend him to all our friends and family members.

Pam Delp

Sep 19, 2014

Bought a used car at Kernersville Dodge. The salesman Leon was continuously on his cell phone the day we were buying our car and was working with several other customers at the same time he was helping us. On the way home after our purchase warning lights came on. Took the vehicle back the next day. Was told car was gone over with a fine tooth comb. Haven't made the first payment and already the starter , alternator, control arm bushing, power steering pump have all had to be replaced. The service person Lenny did not return calls,the used car manager did not return calls, Leon said he would call me back in thirty minutes everytime i called him. I think he needs a new watch. Will never go back to this dealership again and would not reccommend to anyone. I hope the owner sees how his customers are being treated and by the way don't bother to ask for him,we were told he is rarely ever there.

RussD74

Sep 18, 2014

I saw a used low mileage Jeep Wrangler Rubicon with lift kit and some upgrades listed online that I was interested in. It took the better part of a day to get the asking price ($39,880) from the dealer since the online price was not listed and took until the next day and two receptionists later to get the height of it since I was concerned about it fitting in my garage. The afternoon of the second day I saw the online price of $35,485 finally listed (better price!), scheduled a test drive, and drove 1.5 hours to the dealer. A very nice salesman met me and checked the online price, let me test drive it, and also test drive a new stock version of the Jeep. I did a second test drive and he later started the sales document and valuation of my trade. When he asked a CSM about the warranty (due to the aftermarket upgrade) after some time the CSM finally came over with "bad news" as he put it. He said the $35,485 did not include an extra $6,000 for the lift conversion that the salesman did not realize the dealer had even done in house. The CSM blamed it on someone for entering the price incorrectly. I told them I was not interested in paying over $41,000 since I really wasn't necessarily determined to get a lifted one anyway. The salesman did some more checking to verify with others at the dealership and I could tell he was unhappy losing a sale over a falsely advertised price. He apologized and said he didn't ever want to waste anyones time, which I appreciated him saying. Between his 5 stars for customer service and the dealerships one star it averages out to 2.5 for my experience. Now that I'm back home in the evening I see it listed online for $39,285, yet a fourth price. So for those of you counting, that's one car, two days, three hours of driving, and four prices.

dfairley

Sep 16, 2014

I purchased a car from here Friday night on Friday September 12,2014. I worked with Madison Knight and Leon Hughes. Both were very friendly and worked with me great. I Was very satisfied with my visit and will definitely be coming back. These two made my experience there great. On Saturday the following day after I purchase the car I had to go back for a couple of questions for Leon and he stopped everything he was doing and helped me. My experience with these two made me feel like they were my friends someone ive known for awhile. Im very very satisfied. Ive been recomending people to purchase a car from here, great friendly service. Thank you so much

Juke9132014

Sep 13, 2014

Leon was extremely helpful and very friendly. I would recommend anyone to go to him! He helped me in more ways than one! He answered any and all questions I had. My experience couldn't have been any better. Thank you!!!

WendyEaster

Sep 13, 2014

After weeks of searching and searching for a truck that we desperately needed we found Kernersville CDJR. We were greeted by Leon Hughes who immediately found our needed truck and worked very hard on our behalf. We now have a beautiful Dodge Ram 2500 that has every detail my husband wanted! Thank you all for a pleasant experience.

nc103

Sep 11, 2014

If you are going to Kernersville Chrysler Dodge Jeep ask for Leon Hughes. He is great to work with. The whole team there is a pleasure making it easy an stress free.

Caseysteele

Aug 30, 2014

Leon is a great man A+ deal he will help make it right for you he is a good guy to deal with great place to shop.

Cindy Abbott

Aug 30, 2014

My husband and. I have bought several cars,trucks, motorcycle's and motor homes in the past 40 years. The purchase of our new Ram 2500 4WD diesel was one of the most pleasant experiences we ever had. Most dealers love to haggle over price. Salesman run back and forth to the sales manger trying to make the deal. NOT HERE!!!!!!. They have the best price . I drove from South Carolina to make this deal. BELIEVE ME!!! I went to 2 other dealership's before making this deal. YOU GUY'S are the real deal. THANK's Cindy & Glenn Abbott

drteeter

Aug 27, 2014

I bought a used 2009 dodge ram for $28k. And started having problems immediately. I'm stuck in Tx with a $9000. Repair bill less than a month after my purchase and they are not willing to help me at all. Even after this repair the truck will still need $2000 worth of work to make it right. there is no way the transmission, rear end, turbo, air conditioning, and wheel sensor all decided to fail at the same time. I believe they sold me the truck knowing it had issues.

rosy_glez

Aug 23, 2014

If you have no credit this is the dealer to go to!!! They did a great job and took their time on finding a bank to finance my car. Leon was very friendly and took the time to answer all questions we had, I would defenetly go back to Leon!!!! Awsome job!

bob.hinesley

Aug 18, 2014

Leon did a wonderful job, he took his time showing us all the features on our new Challenger, and answered any question we had concerning our new car. Did not do any pressure tactics, just a wonderful salesman.

nc_firefighter01

Aug 17, 2014

We live approximately 40 miles away and I had such a wonderful experience the first time that it was a no brainer to go back there. We just bought our 2nd vehicle from Leon and he is amazing! What a car buying experience should be and just all around pleasant experience. WORTH THE DRIVE!!!! Highly recommend. I wish the process would have been a little quicker but when a place is moving so much volume it can take awhile to get everything complete so its understandable.

aaymond92

Aug 16, 2014

The service was fast awesome and I drove off with the car I wanted. I was having a hard time finding financing and you all found it. I am from Asheboro, NC which is just over an hour drive and will gladly make the drive again on my next purchase. It is not everyday that you find a car salesman that is knowledgeable, friendly, helpful and most of all not pushy. It started with a process online and phone calls with Amy. She worked diligently to get the financing. When I showed up Leon took over and everything was fast, simple, any easy. Thank you all so much!

Jashby

Aug 12, 2014

Didn't follow through with me bought a vechile from another dealer. Never judge a book by it's cover. I followed the same process with another dealer and within 3 hrs I was on the lot and purchased a 2012 dodge ram 2500 due to the rep following up with me and responding to my needs this is the new art of selling.

michelleosborne

Aug 10, 2014

Leon was great to work with. He was friendly, patient, and helpful. He made the process as quick and easy as possible. Look forward to working with him again.

dearp

Aug 8, 2014

I've never really had a pleasurable experience buying a vehicle until I went to Kernersville Dodge. Leon was a patient, great salesperson, and worked with me on finding the right fit. I told my wife, prior to purchasing the vehicle, that there are not many individuals who I would like to buy but Leon changed that perspective. Keep up the great work, and I'll be sure to send anyone I know looking for a vehicle your way.

jennylynn1

Aug 7, 2014

Everyone was very, very helpful, friendly but not pushy, and very knowledgeable of their vehicles and inventory. Every person my husband and I dealt with did everything they could to make our buying experience fast and easy, while still making sure we got exactly what we wanted. Also, we were really grateful for the late hours everyone kept to get everything done in one night for us! We recognize and sincerely appreciated the time they sacrificed to help their customers out!

probertson1

Aug 4, 2014

I bought my husband a brand new Dodge Ram 1500 in 2000. It is still running strong at 147,000+ miles. We are selling it to our son and came in to purchase a truck for my husband. We found a great truck in a good price range and, as before, excellent customer service. If we ever need another truck, we will come back here.

Scarlett3

Aug 4, 2014

My wife and I had a very good experience. The staff was very friendly and professional. They worked to meet our needs without pushing us into something we didn't need or want. Leon definitely made this the best car buying experience that we have ever had.

Osborne336

Aug 1, 2014

Me and my wife had a wonderful experience. The staff was friendly and fair. One thing I hate about dealerships is the pressure they throw on you and they always seem to try yo push a vehicle you repeat you don't want, but these guys let us pick what we wanted didn't pressure us into buying just flat out worked with us till we were happy. Has to be the best car buying experience I've ever had!

Jaquetta Williams

Jul 31, 2014

After talking with Erica for 3 days I was able to come and view the cars of my husband choice. She knew we were coming from Garner, NC so she said she would go ahead and pull the cars for us. When we arrived, we were greeted by Leon who explained to us how the process went. He was very polite and a gentleman. He broke everything down to us and we wasn't rushed into buying something we didn't ask for. He sat and talked with me while I was waiting to see the finance manager and stayed there until I was finished. He even helped when my husband ran down the battery by sitting with the door open for a good 2 hours lol. I would come back anyday for another car and would love to have Leon as my salesman. Thank you Leon and Erica.

mikehall6797

Jul 26, 2014

Leon was a wonderful salesman and person. He took real good care of us the whole time we were there. Will be back to buy again.

sylvia h foster

Jul 14, 2014

Leon was very upfront with us. Honest about what was and wasn't covered on used vehicles. The amount that they could allow on the trade in. I would recommend Leon and Kernersville Chrysler-Dodge-Jeep-Ram to my friends if they were looking for a new or used vehicle.

Kiara Peterkin

Jul 12, 2014

Kernersville Chrysler Jeep Dodge is the BEST! I went there to simply look at my first car and ended up leaving with keys. They are more than friendly and the atmosphere is so inviting. Upon entering I had three people ask me had I been helped, in a matter of seconds (I loved it). My salesman Kevin was beyond helpful and very patient. The finance manager was so humorous and friendly. He took the time to explain everything to me "in plain English", which was great considering it was my first major purchase. Another manager even came out and spoke to me personally (and let me charge my phone). I was more than in love with the overall experience. They never pressured me and they made the experience totally worth it. I left there with my 2014 Dodge Charger at a great price. I am so glad I made the trip there and I have already referred a few people. If anyone is looking for a place to get a great car at a great price this is the best place to go. Not only will you leave happy with your purchase but the team is so welcoming you will feel like you built a partnership. Great job Kernersville Chrysler Jeep Dodge!

Mr. Fields

Jul 11, 2014

Last summer, we bought a 2009 Ford 150 for our son. Today, one year later, we purchased another car-a 2013 Chrysler 200 for my wife. Leon Hughes worked out all the details for us.We're from Greensboro, NC and feel good about driving about 15 miles to Kernersville Chrysler Dodge Jeep.

Kelli Myers

Jun 27, 2014

I have now purchased 2 vehicles from Leon. He is such a pleasure to work with and a fantastic individual. I never felt pressured and he always gave the best advice for my situation so I could make the right decision for me and my family. I highly recommend this dealership and especially Leon.

mriddle208

Jun 26, 2014

The wife and I went to the dealership today to look at the possibility of new famiy vehicle. We had a budget in mind and Leon worked from that. We set our payment range and he worked us into a 2014 Dodge Journey SE. All of the staff was excellent and Leon Hughes did a great job making us happy and getting us in the right vehicle!

dwwilliamson14

Jun 25, 2014

LEON Hughes was the friendliest person we have dealt with. He gave us utmost attention despite a very busy day. He explained everything plainly and simple. We have never dealt with a nicer person than Mr. HUGHES.

mvman12

Jun 24, 2014

Upon arriving at the Dealership I was greeted by Kevin Fierle with a handshake and smile. He inquired if he could help and I advised that I was there to check on a specific vehicle that I had seen on the internet. He immediately made arrangements for the vehicle to be brought from the over-flow lot and within less than 5 minutes the vehicle was sitting at the front of the dealership. We took the vehicle for a test drive and upon returning to the dealership I asked for the best price available for the vehicle. He obtained that information which was a rock bottom price compared to inquiries I had made at other dealerships. He worked to find additional discounts and was able to find two that further reduced the price of the vehicle. He was friendly, knowledgeable and receptive to questions. He readily provided the answers to all of my inquiries. He did not hurry or make me feel that I might be taking up his time even if I did not make a purchase. He offered refreshments and when the deal was closed both he and I were pleased with my visit to Kernersville Chrysler,Dodge Jeep. I would highly recommend this Dealership and Kevin Fierle as an excellent salesman that will work to find the vehicle and deal that will work for you.

Williamslake

Jun 22, 2014

Great customer service, and an awesome truck! Leon Hughes was a big help on the whole process. This was my third truck purchased with him.

trouts13

Jun 20, 2014

I had a wonderful experience at this dealership. Leon was great. I live 700 miles away and wastreated like a friend. I tell everyone I know about it so maybe someone else can take advantageof they're great service. My truck is awesome and I got a great deal.

dpoindexter6

Jun 11, 2014

Leon was the friendliest and most helpful I've dealt with. No pressure and a true gentleman. Genuinely cared for our needs and wishes. Outstanding.

TZogo

Jun 4, 2014

First I was searching the internet for a small 4 door 4x4 pickup truck. I located 4 or 5 vehicles from 3 or 4 different dealerships. I received a call from a Dana from Kernersville Chrysler, Dodge, Jeep and she was very helpful and not pushy. she gathered the information I needed. Dana also gave me great direction on when I arrived at the dealership. I got in contact with Mr. Leon Hughes and informed him what I already did and what I was looking for. Mr. Hughes was very professional, friendly, helpful and respectful. We looked over and test drove the truck. There was a problem with the passenger seat and he was already telling me about the problem before we went and looked at the vehicle. The atmosphere in the dealership was very friendly (busy but friendly), even to my little trouble maker (just kidding), 4 year old daughter who was all over the place. I bought the vehicle and scheduled the next Saturday for the seat to be repaired and the vehicle detailed (approx. 4 or 5 days later). We discovered the belt was making sounds, the brakes were making sounds, the passenger headlight seal was broke, the heating AC fan #3 was not working. On Saturday we informed the service department and Mr. Hughes. They checked everything out and I had to bring the vehicle back because we couldn't leave it because we had no ride. I brought it back to be repaired and discussed. I informed Mr. Hughes and he got on the trouble. The dealership repaired everything but the fan switch, but they gave us information to help with that. I would recommend to anyone I know, and I have, my mother-in-law, bought a vehicle the day I brought in my vehicle to be repaired. This was the best experience I have ever had with a dealership. Kernersville Chrysler, Dodge and Jeep has treated my family and I very good. I can not even put in words how well Kernersville Chrysler, Dodge and Jeep treated my family and I, especially Mr. Hughes. Thank you for everything.

jlwoodel

Jun 3, 2014

Mr.Leon proceeded to help us with the vechicle we saw online; when this vechicle did not pan out; he proceeded to see what he had available for our price range.

kstaples

Jun 2, 2014

All the employees at Kernersville Chrysler Dodge Jeep were friendly, very helpful, and well educated on information about the cars. I would like to thank everyone and especially Erica Jones for her time, hard work and dedication with working with me.

showhunters

May 30, 2014

Leon was incredible, and this way by far the best car buying experience I've ever had!! Great and speedy service, and what a fantastic price!! I cannot say enough good things about this dealership! Leon was one of the best salesman that I've ever dealt with, very knowledgeable on the car and not at all pushy.......be sure to ask for him when you go buy a car!!

eeyore199

May 25, 2014

Mr Hughes was very helpful and understanding in our needs. He was also very patient with us as we had our 2 children with us. I was really pleased with our experience in working with Mr Hughes.

cj121099

May 22, 2014

I really had a pleasant experience when visiting the dealership the day I purchased my new Dodge. I wasn't expecting to purchase a vehicle on this day, it was a surprise from my husband. The process was so smooth and easy. Everything went by so fast and I was in and out in no time. Everyone we came in contact with were very pleasant.

amberhyler83

May 16, 2014

Although my husband and I went in looking at a used Ford, we ended up leaving in a new Ram and we could not be happier! This was the fifth vehicle that we have purchased together during our marriage, and the most comfortable experience so far! For me personally, buying a new vehicle, or doing anything that involves your credit history, can often be very intimidating. Even with good credit, you feel like every financial decision you've ever made is being looked at under a microscope. We never felt like that with Charlie or anyone at Kernersville Chrysler Dodge. They pulled our credit, knew what we could afford and moved ahead with our options. Our whole day there with these people was fun; how it should be when buying a new car! Who says it has to be a stressful day!? We never felt pressured into feeling like we had to buy. Charlie said he was there to help us and that is exactly what he did. Even when my husband was a little indecisive at first as far as the options he wanted, Charlie was right there, patient as ever, helping us through the decisions. We have never dealt with a car salesman that we genuinely felt as though we could trust, but we whole-heartedly believe Charlie had our best interest in mind, not just making the sale. It has only been one week since purchasing his new truck, and we've already sent a relative to Kernersville Chrysler Dodge and he purchased a new truck as well. We've told everyone about our wonderful experience there, and will continue to spread the word! Thanks for such a pleasant experience! We could not be happier with our purchase! We look forward to doing business with you again in the future! Amber and James Hyler

wmcbride595

May 16, 2014

Leon Hughes was very professional and knowledgeable about the vehicles that he showed us. He knew exactly how all the features worked. It was a very pleasant experience to work with him. I would highly recommend friends and family to meet with him on there next car purchase.Sincerely, William McBride

bonniefulton

May 13, 2014

Leon Hughs was fantastic. He was so friendly and helpful to me and my family. I can not thank him enough for his time and patience and encouraging words. I wish there were more people like him in the world. He made my day. I will recommend and shop Kernersville Dodge in the future. Great Service! The Wyatt/Fulton Family

sarahroney

May 8, 2014

Leon was awesome to work with! He was very professional and went out of his way to make us satisfied customers. We are blessed to have had him as a salesman and will definitely come back to him for our future vehicle needs as well as refer him to others.

2008pdorman

May 5, 2014

I dealt with Katie over the phone. She assured me the vehicle I wanted was there and waiting for me and it was. Charlie Johnston handled the sell, including the test drive and subsequent paperwork. Everything was smooth with no problems.

WilliamMcMahan

May 5, 2014

First time at this dealership. Was a great experience. Found dealership on line. Found vehicle we wanted. Contacted Angela and she was very courteous and helpful on the phone. Did the sale with Charlie Johnston who was very friendly, courteous and knowledgeable about the vehicle. Would most definitely recommend this dealership and salesman.

bramsey2002

Apr 30, 2014

I came in to buy a truck, found the one I liked, bought the truck. 1 week later my truck was hit by a drunk driver and come to find out when I tried to call my insurance the dealership never added it to my insurance now I'm responsible for the vehicle and the dealership won't help me or talk to me at all. Blamed it on me and my insurance company even after I signed 2 papers giving them permission to add the truck

tvagts

Apr 29, 2014

Wonderful experience in purchasing our used (new to us) Nissan Altima. Charlie Johnston is awesome and it was a pleasure to do business with him.

jbowman551

Apr 28, 2014

I had a great exprience at kernersville dodge. Super nice and not stressfull at all! I will return if I need to purchase another car and I will recommend them!

dave319

Apr 22, 2014

Charlie was a very knowledgeable sales representative to deal with. He was very helpful, patient, professional, and kind. He made our truck buying experience pleasurable. I could not have had any better service if I would have went anywhere else. I was also surprised at how many vehicles this dealership had to offer. Every other place I have been to did not have many to offer and the people were not as nice as you guys.

Kathy64

Apr 18, 2014

Mr. Leon Hughes was the salesman that assisted my husband and I today. We traded in a KIA for a Tahoe. He is the best salesman that we have ever dealt with. Thank you so much Mr. Hughes for your kindness and for praying over us before we drove off the lot. His prayer was at our request. Thank you again for a wonderful experience in trading in our car. May God bless you and the dealership.Kelvin and Kathy Tarlton

missyba

Apr 16, 2014

Salesman Leon Hughes was exceptional! He really went out of his way to make sure we were satisfied and purchased exactly what we wanted. He is by far the best car salesman I have ever experienced and would highly recommend him to anyone!

hammerhead23

Mar 26, 2014

Sean White was excellent to deal with. He took the time to go through several vehicles with me and we were able to match one with me that was perfect, 2014 Dodge Durango SXT AWD. I went to Chevy, Ford and other Dodge dealers as well looking to spend around 25K, we ended up spending 30K but do not regret it one bit. This dealership from the follow up calls with Angela and the professionalism of Gene Lashley and Sean White are the reasons I chose your dealership. I would have even paid a higher price because of your employees willingness to actually care. I have already recommended you guys to others and wish that some of the employees that I deal with on a day to day basis at my own company had this kind of enthusiasm. Thanks for the great experience, Greg and Kelly Parker Lexington, NC 336-870-7524

reneata

Mar 14, 2014

Excellent Excellent He was awsome. Knows his product. I would refer him,to all family and Friends. He is Kind,Experienced, makes you feel comfortable.

sweetrca21

Mar 5, 2014

My husband and I had been looking for an SUV for quite some time. We finally found one we liked at this dealership. I contacted Nadia who was very friendly. I told her that we were 2.5 hours away and that I needed to know for sure if we could get the vehicle before making the drive. She told me what to do online and within no time she was calling with an approval. When we got to the dealership it was really busy but after a short wait we were approached by Mr. Leon Hughes. Although he was with another customer he was able to help both of us seamlessly. I even saw the customer hugging his neck because she was so happy about her new car. Mr. Hughes was very friendly, straightforward, and easy to talk to. I felt like we had known him forever. Even though we were there till way after closing no one seem to mind. Even the finance guy was awesome and easy to talk to. Mr. Hughes is a valuable asset to this dealership and I hope that he is rewarded for his great customer service to your clients. We have bought many vehicles over the years but this was one of the best experiences we have had in purchasing a vehicle. Kuddos to your team!

Monica1108

Feb 27, 2014

AWESOME! AWESOME! AWESOME! Mr. Hughes knew the vehicle my husband and I desired and he made it happen! This was a great experience. Thank you so much!

dieselmachines

Feb 25, 2014

I have had the experience to come back ONCE again to Kernersville dodge and to set down again with Leon Hughes . I would like to thank him for his kindness and the patients he had with us for wanting to test drive a numerous amount of cars you had on your lot. It took us several hours to find the one we wanted and Leon showed us the figures and sat with us and explained the details of the car and if it was a car for what we was looking for. I can actually say every time I go back to Kernersville dodge I leave happy and comfortable,and with how Leon has treated us like were human beings and not just people that they might think( hey I'm going to push them into buying a car.) I like that there. I will be back again, so far this is my 2nd car I've purchased from Leon at Kernersville dodge and I still have the first one we bought there a couple months ago .I will be back again to buy another can in a year or so and if Leon is still working at Kernersville dodge ill be back if he has moved to another dealership I will go there I like being treated good and great like a member of the family . Thanks again Leon Hughes for taking your time to help my wife choose the car she loves we appreciate everything you have done for us and continue to do . Thanks to Kernersville dodge for letting a man like Leon be a part of your establishment . Sincerely David & Nicole Miller (Millers Creek N.C,)

AmyKamarah

Feb 24, 2014

Mr. Hughes was a wonderful salesman to work with. he was courteous, attentive to our needs and very friendly. He made the experience very easy and we, my husband and I will return to work with him if an opportunity arises.

jed3336

Feb 21, 2014

I was very pleased with everything this man and company has done for me! He is a good man that tells it how it is and very respectful to all! He didnt beat around the bush about anything just very straight forward! Gave me a good look at what life was about. If I wasnt buying a truck i still would like to have stop to meet this guy very very nice man and thats hard to find now days!!!

Jmonk2

Feb 21, 2014

21 and bought my first car today!!! I am overly excited and very, very, very pleased with my overall experience in this establishment. I give Mr. Hughes 10 stars in customer service! He is a complete joy and blessing to work with. Thank you for all your hard work and I wish you the best of luck in all of your future sales :)

sarahgatlin

Feb 18, 2014

After several failed visits to many dealerships we payed a visit to this one. It was SO busy and if we would've known ahead of time, i would've recommended to make an appt! But after waiting a bit Leon Hughes introduced himself to us and began working quickly to get us where we needed to be. He helped us find the 4runner we came to look at and took it for a test drive. Leon was extremely busy with us and a few others and still managed to help us. he was extremely friendly and polite and wasn't pushy at all. We drove away with Toyota 4runner and couldn't be happier. I would strongly recommend anyone who is in search of a new car to visit this dealership. Make an appt with Leon!

sharonh2412

Feb 18, 2014

I was very please with my experience this past weekend Mr Leon Hughes was a great and professional sales agent.All that we needed to completed the prosess of us getting a Dodge Magnum for my daughter was taken care of and completed that day. Everything from the time we sat down with Mr Hughes until she drove off the lot in her car was great. This is my second car from their but tis was the best experience because of the customer care Mr Hughes gave to us. We felt like family not just another number buying a car. Will be sending Family and Friends. Thank You again Mr.Hughes and Kernersville Chyrsler Dodge Family. Ms.Sharon Humphrey and Family.i

EGood1

Feb 6, 2014

From the time we made initial contact until final sale Thomas was very professional and but us at ease in all dealings and discussions we had about purchasing a used car . He took time to listen to our needs and provide accurate information and suggestions to accomplish our goal to purchase a reliable vehicle at a good price .

CumminsCDL

Feb 5, 2014

I came to trade my 2500 for a 3500 I saw on their site. Leon was my recommended dealer. Even though he was helpful, he continuously said several rude/unprofessional comments to my significant other that had no business being said. When I got there the truck was rusted FAR more than what was shown. Which they agreed to fix... for $1000, after I walked in the rain for several hours trying to find a different truck I liked.They told me to bring it in the following week for a 2-3 day fix. I had to drive it 1.5 hours home without a shift knob (it's a manual) because they did not have one to give me, but will give me one when I come back. As well as get a rental car.I got home with it, and saw it was leaking oil..When I was taking it back to the Dodge place to get fixed, the belt broke. I had to call 911 to send a mechanic to fix it Which ended up in a $200 bill. The oil leak and the belt should have been seen in the 100 point inspection or whatever they do before they sell it. After I got there they told me they would check out the leak, reimburse me for the mechanic bill, and fix the rust. As I was getting the rental car, they told me I had to put down $50 from my debit card. I did not have $50 on the card, so they took me to get $50 on a money order since they couldn't take cash. The Dodge place did NOT inform me that I had to pay anything when I got the rental car. I was very fortunate I had extra cash with me.So far this 2-3 day fix has been 3 weeks and I still do not have my truck and have this rental car. My truck would have been nice to have instead of driving a rental car in the ice and snow. I've called Leon several, several times over the past 3 weeks, I often got "I'm with a customer, I will call you back." with no returned call. However, he talked on the phone several times when he was with me???They also told me that there is nothing they can do about the oil leak. I only had it one day and it was leaking oil! They also had to send my paper work back to me to refill because they charged me twice for the GAP insurance. They called earlier saying that they forgot to tell me to sign something else that they have to send it to me AGAIN. Overall, I an not happy with my service and I can't wait to get my truck back, IF I ever get it back...

klty

Jan 31, 2014

LEON HUGHES WAS AWESOME! Helped us get into a brand new dodge challenger. Great sales person very helpful. Highly recommended. If ever need other car Leon is the one to car too. Thanks alot

bmosley88

Jan 26, 2014

Contacted this dealership on the internet one evening while looking for a truck. it was after hours and i sent them a e mail. the next morning i got a call around 9:15 from a very nice lady named Katy, we talked about the truck, she took some info she called me back later the same day and said she had me financed and ready to go.i had one question, what if i do not like the truck when i get there.I am 300 miles away,she said a salesman by the name of Leon Hughes would call me in a few minutes and do a walk around the truck while we were on the phone and answer any questions i have. he called and was the most polite and nicest salesman i had ever bought a car or truck from. he answered all my questions. I told him i would be there the next day to get the truck, he said he would have it clean and full of fuel for me. we got there the next day met Mr. Hughes, looked at the truck,it was just what he said it was and just what i wanted. these people know how to treat customers and most of all were very honest in telling me about the truck.Katy and Mr. Leon you are great people, thanks so much for a great purchase experience, any one who is looking to buy a truck or car i am sending them your guys way. Thanks again Ben Mosley Kenova WV.

dpoole7475

Jan 8, 2014

I was given prompt and courteous service as soon as I entered the dealership. My salesman, Leon Hughes, provided me with A1 service and I was very pleased on how professional my service was. I was really impressed.

Msg8893

Jan 7, 2014

Leon was very informative and great t work with. He answered all my questions and treated me fairly. I was kind of worried about coming in by myself but Leon made me feel welcome.

iflyos

Jan 4, 2014

Leon was helpful and polite. He was a "no pressure" salesman, and made my purchase a very pleasant experience. When I explained that I was considering another Jeep at a different dealership, he was very understanding, and allowed me the time and privacy to make the decision without attempting to influence me in any way. He was very helpful in correcting the minor issues with the vehicle, making sure I was truly satisfied with my decision.I would have no problem recommending him to anyone looking for a vehicle, and I will certainly speak with him about any future purchases I want to make.

bunz

Dec 18, 2013

Bought a 2000 F150 truck from Leon last year and desided that i would like a car instead, so we brought in the F150 to Leon and told him what we were looking at that was on there inventory on line .Test drove the BMW and had to have it .Leon made it happen ,he worked with me on getting the price and payments where i needed them so i could own the BMW.I will come back to Dealership and buy from in the future. Thanks Leon HughesBMW Owner Bryan Major

Sturdy58

Dec 16, 2013

Leon was very professional and helped me get the car I wanted. Everything went smoothly; he secured my financing and the car ran good too.

gareylam75

Dec 7, 2013

This is the absolute worst place to buy a car. I bought a car thought it had a full tank of gas. Drove the car home and it didn't make it ran out of gas. The gas gauge was broke. Had to cross the highway to get gas in the car. Next day drove car check engine light came on for various different codes. Went in to the dealership told them there is something wrong with this car. Manager said let us take the car look at it see whats up with it. I asked if he would take care back said he would see after mechanic looked at it. Gave me a loaner car. I had to call them 2 days later to see what was up with the car. They didn't even know what I was talking about service had to take my name and number. Service called back said we fixed gas gauge and check engine lights are off. Talked to the manager again he said we fixed gas gauge. Nothing else we can do. My wife picked up the car for me. When she got there they had no clue what car to give her. Got car check engine light was off and they left me no gas in the tank. Got car and the other day driving it down the street it just dies. Engine electric everything shuts down. Almost got into a wreck. Left an email about the incident. Receptionist from the dealership called said she would have a manager call me. Been 2 days nothing. I traded my truck in for this POS car. The deal was straight no money changed hands. They sell everything as is. Instead of them doing something to make this good they choose to be unethical. I traded in a truck of good quality and they sell junk. DO NOT BUY ANYTHING FROM THIS PLACE!!!!! If they value a good reputation in the market place they would have done something to try and make this right. This isn't some small joe blow dealership.

rainear

Nov 23, 2013

Jeep Dealership slow in the process hurry up and wait,wait and wait, Unbelivable How they make in in the Automobile Dealership Business is way beyond this crazy world. Oil Changes another story wait,wait and re-wait.

dwightm

Nov 18, 2013

This buying experience was terrible for me. I purchased a 2009 BMW and Don in finance talked me into purchasing an extended warranty. He did not tell me the cost of the warranty and due to my inexperience in buying cars, I didn't ask. He just showed me the difference it would make in payments. After purchasing the car, I realized that the warranty costed me 2,300! He said it was for 24 months or 75,000 miles. I assumed (incorrectly) that it was 75,000 miles from the date of purchase as most would. I immediately had trouble out of the radio so I called and talked to Don and he told me that the warranty was only good until the car had 75,000 total miles on it. It already had almost 50,000 miles on it so basically, I paid 2,300 for a warranty for 25,000 miles which I would never have done if I had known that it only covered the car until the odometer reached 75,000 miles. Also, he sold me what was called the "preferred" warranty. I contacted the warranty company because my radio was not working properly and they told me that the radio was not covered under this warranty. Don made it sound like that most everything was covered by this warranty when he sold it to me. I found out from the warranty company that I could have purchased a "comprehensive" warranty which would have covered the radio. Don never even offered me this warranty. I am very displeased with my experience at Kernersville Dodge and would not recommend this dealership to anyone. I am planning on contacting them next week to ask for a refund for the warranty but I'm sure that they will not give it to me. Once the paperwork is signed, it's pretty much a done deal. My advice is to stay away from this place. One more thing, I told them that I would only purchase the car if they put new tires on it because the ones that were on it were almost bald. They put new tires on it but added the cost into the purchase price of the car. There is no way the tires on it would have passed Virginia inspection which is the state that I live in. I'm almost positive that they put the wrong size tires on the car because the speedometer is off by about 10 mph. I'm taking it to the BMW dealership next week and I'm going to find out for sure. If they put the wrong size tires on it, I am going to ask them to replace the tires with the factory recommended size tires as they should have done to start with. I find it hard to believe that a four year old car is already having problems with the speedometer (which I'm sure is not covered by the warranty either) so I'm fairly sure that they put the wrong size tires on it.

lhenry1

Nov 18, 2013

I could not have asked for a better experience!! I will and have told everyone how well I was treated and how Mr Hughes not only sold me a car but taught me what good customer service is. He was so friendly and educational when it came to the car and was able to answer any question I had. He was able to help me find the car that fits my families needs. I wish every time I bought a car I could have had this same experience. Thank you Kernersville Crysler Dodge Jeep!!!! & Thank you so much Mr. Leon Hughes for a First Class experience!!! You are a true blessing!!!!

JimmySmith11

Oct 30, 2013

Came to look at a car we saw online. Arrived at the dealership, parked in customer parking, and while we were exiting our car, our sales person was already greeting us. We started talking about what car we were interested in, we came inside the dealership and sat down at the desk. Our salesperson went to get the vehicle while we waited. We were sitting their for about 20-25 minutes and almost left because it was taking so long. Turns out the car was in the detailing line and was in the car wash. After Thomas explained, we were ok with it. We were allowed to test drive the car, without the salesperson, which I prefer when taking a test drive. We took the car out and drove it, and we liked the car and decided on the purchase. We already had financing in place, which really cut down on paperwork and time. After we agreed to everything we were told they were going to put gas in it ( 3/4 tank, not a fill up ) and detail and we would have a wait. We waited about an hour before we saw the finance guy, which was way too long of a wait, but it was a Saturday and they were busy. In and out in 20 mins of the finance office, then we had to wait about another 20 mins to take delivery. Car could have been detailed better, didn't look like the inside had even been touched. Thomas was a very friendly and great salesperson. This dealership needs more employees and desks and shorter wait times. Other than the wait times, our overall experience was very good.

galante

Oct 16, 2013

Cam to dealership looking for truck I saw on Autotrader. Leon explained that there was a concern with that truck, and could he show us something else. He asked what we were looking for, and was able to pick out 2 that he thought would meet our needs. He stayed well pass closing time.

vwadams

Oct 16, 2013

Mr. Hughes was a pleasure to work with. He was so energized and siked about his job we could really tell he enjoys his work. From the time we came in until the time we left he was absolutely amazing. The part is he and his co workers had us in and out we weren't there for hours. We could have went to any dealership but because Mr. Hughes customer service was so great we chose to stay there and for that i will recommend anyone to go there. Thanks Mr Hughes!!!!!!

bhefty41

Oct 15, 2013

Our overall experience was very good, but We feel it could have been even better as far as customer service goes. Our Salesman- Leon Hughes was wonderful! very friendly and helpful. He took the time to talk football with our 12yr son while we waited to get in the finance office to sign our papers. -it took almost two hours waiting on the finance manager to see us.-The vehicle wasn't cleaned/detailed when we arrived on the lot.-when we went to test drive it, Leon had to go fill it up with gas because it was literally empty.I hate to be this picky, but since the deal was already consumated-with the agreed upon price, Melinda Patino knew the exact day and time we were arriving from TN (3 hr ride), and a check in hand--we thought the customer service should have been a little better and faster. I understand it's a big dealership and they are very busy, but that's no excuse. I do want to thank Leon for being such a big help in going over the Jeep's top with us and showing us how it worked. My wife and I highly recommend Leon Hughes to anyone we know!!thanks,Bob and Angel Hefty

gross5

Oct 15, 2013

I was not too serious when I went to the dealership even though I knew I wanted to buy a Jeep. Leon spotted me in a sea of busy people and offered his assistance to me. His courtesy and professionalism continued throughout the entire process. I ended up buying a great Jeep partly because Leon was a pleasure to work with, and because I really liked the Jeep. I would recommend Kernersville Dodge to anyone, especially recommend Leon as thier sales agent. Thanks Leon.!! Scott Grossman

butt_ur_fly69

Oct 14, 2013

Leon hughes its a great sales man not only that but an overall great person, he helped my Lil family find a truck that's absolutely perfect.thank you

dew3

Oct 10, 2013

Leon was very friendly and professional. He is the best car salesman that I have ever worked with. He is a true asset to the business.

Hackworth120

Oct 10, 2013

My husband and I have dealt with Leon Hughes a couple of times before. We just love Leon!!! He is the main reason that we keep coming back. Leon has the best personality and has treated us like we are family! We couldn't ask for better service!! Leon is a star in our eyes! We can't say enough great things about him. We have recommended Leon and Kenersville Dodge to everybody we know. We also have had great dealings with the service department. LoriAnn Lawson has been wonderful to us too, with what ever we may need. We love LoriAnn too. She has also treated us like family! Both Leon and LoriAnn are the best!!! Thank you guys for everything that you have done for TJ and I!!!! :-)

henryrfirestone

Oct 2, 2013

leon was great,very friendly and helpful . answered all our questions helped us look through 40 trucks to find the one we wanted with the right transmission and right color.

2unhappy2care

Sep 25, 2013

Worst experience ever, lies deceit and underhandedness. Not what I had expected. After making a deal on a used truck that was listed for sale on the website it took a week for them to get the vehicle ready for delivery. They had gave me a loaner to drive in the meantime but wanted my trade in immediately. Got the 10 day payoff on my trade but never sent the check.....by regular mail to my bank until the 10th day. Needless to say the payment never arrived and assuming all was ok went on business as usual. Well as auto account had not been taken care of my account was debited on the regular date for my previous loan...which should have been paid off 2 weeks prior to this, it has caused a banking nightmare because of their tardiness. Had to plead with dealership to cancel that check and overnight a new one, which they were reluctant to do but finally agreed to this has taken close to a month for them to do. in the process my credit rating had taken a hit because THEY were late paying off a vehicle they had in their possession almost a month. The allowance for my trade was greater than what was owed so I expected money back from it of course they charged me for it and I lost that difference that the account accrued in interest for the near month it took to pay off my trade. In total I have lost close to 500 dollars from this as well as a negative mark on a near perfect credit rating. Was actually told that they couldn't and wouldn't pay off my trade until they received the funding for my purchased vehicle from the financing source...really? Oh and lets not forget that I still have received the registration for the vehicle I bought because the local DMV was "backed up" just a really poor experience from square one, should have waked out when we had the chance but thought Mr Mitchell looked so friendly and convincing on tv that it couldn't get worse....well it did. Considering filing a complaint with BBB and writing to local newspapers warning good people about this sham of a business.

jennybiesecker

Sep 23, 2013

Leon was wonderful. He helped us with everything we needed and went above and beyond to help us have a great experience. He listened to what I was looking for in a new car for our 3 children and helped us pick out the perfect one. I LOVE it! We will be bringing my husbands sister up there soon to see him and purchase a vehicle.

rperryman

Sep 14, 2013

My experience was very pleasant. Leon Hughes was very good to work with and could not have been more friendly. This was a very nice car buying experience. I would buy here again. Thanks

collins621

Sep 3, 2013

Leon was extremely helpful and informative without being pushy. He was also very friendly. Even though the dealership was busy, Leon made time for us.

hbrooks01

Sep 3, 2013

Great service! The salesperson went above and beyond his duties as a salesman. Will definitely buy from there again. Prices are fair and lots of inventory to choose from.

fonesl

Aug 27, 2013

I came to purchase a used vehicle I found on the internet. After hanging out in the used car lot looking for about 20 minutes in very hot weather, I went inside and saw a man standing inside. I asked if he was a sales person and he said yes. I told him I wanted to test drive a White H3 on the lot. He said he would get the keys. I went back outside, my husband was outside near the front of the lot looking at something else. The man came out and told my husband he would need my license. He got in the car and took it to the front of the building. My husband looked the vehicle over while the man stood there and didn't say anything. I asked him what kind of inspection was done to used cars and he told me it was a comprehensive 199 point inspection. I introduced myself to the man who then told me his name was Trip and gave me a card. We took the car for a drive. When we came back, the man was outside and asked if we liked it and we said we did. He said do you want to work some numbers and we said yes. Keep in mind he still has not even really acknowledged my husband who was driving a 2013 Dodge 3500 Laramie. We sat down at a desk beside the door on the side....not very private to say the least. Trip pulled up the car on the Internet and began reading what it had on it. I told him I had already read about it on the Internet. He asked me if I saw the carfax and I said yes, but he read over it again as if I hadn't. He said well, what do you think? I said I think it needs new tires. He then explained that if it passed state inspection no tires were replaced. He said I have seen them roll tires into the deal at cost. My husband said offer him 14,000. Trip said, we don't negotiate. My husband said, lets go and we left. All in all, I have met friendlier people to deal with at the IRS office.I then went to another New Car Dealer who had a similar vehicle except one year newer, 20k less miles and a V8 instead if 5 cylinders. I offered them private party value and they took it, although it was $4k less than they were asking. It was also a one owner. They also included a 30 day bumper to bumper warranty, a one-year power train warranty, filled the tank with gas, gave me the 3month free subscription to onstar and xm radio like they do with new cars, 3 free oil changes and showed me around the dealership. I spent $5k more than for your vehicle, but I can honestly say I experienced the best and the worst sales experience on the same day. If this dealer doese not negotiate and/or you are catering only to out of town web purchasers, then you should put that in your advertising, and change the title of the personnel to "order takers" so people will know what to expect.

kurgun

Aug 24, 2013

Leon was very cordial and very professional in how he handled my entire transaction. All my questions were answered and everything was handled very nicely from beginning to end. It was like I was reconnecting with an old friend, he was very friendly and courteous. I had to have someone follow me home as I hadn't traded my car in and there was a new guy who had just started that day that was very nice and helpful in getting my truck back to my house, his name was Steve. I thank Leon and Steve for getting me my truck, great experience.

sdparr47

Aug 15, 2013

I had an excellent experience with Nadia, Leon, and the Kernersville team. I was in the market for a Tahoe and found almost the exact one I was looking for at Kernersville CDJ. Nadia was my first point of contact after sending an internet inquiry, and she was very helpful in getting the process started. When I arrived at the dealership, I approached Leon, who was more the happy to help. The whole process was seamless. Leon listened to what I wanted to do in terms of down payment, trade in, etc, and made it work to my specifications. I've purchased many vehicles in my life, and I can easily say this was by far the best experience I've ever had. It was fast, not a lot of waiting around, not a lot of back and forth. I told Leon what I wanted and he made it happen. When it came time to sit down with the finance manager, he already had all my financing and paperwork lined up and ready to sign. Usually this part of the process takes forever and I was only in his office for about 10 minutes. I would fully recommend seeing these guys for your next purchase. Professionals all the way around.

hanssassi

Jul 25, 2013

The why I am rating this dealer is because of the excellent service I recieved here. Leon Hughs was very nice and helpful. He helped us get the car we wanted. He had some paint scratches touched for us. VERY pleased.

Debrecia

Jul 13, 2013

I was completely pleased with my car purchase experience with Kernersville Chrysler Dodge. I visited today prepared to purchase a vehicle around 3 years old. I thought with the negative equity in my vehicle, I wouldn't be able to find a new car. To my suprise, I was able to purchase a new vehicle for virtually the same price as the pre-owned vehicle I was considering. The purchase covered my negative equity, and I drove away today in my new Chrysler 200.My Sales Representative was Leon Hughes. From beginning to end, he was knowledgable, accommodating and patient. He encouraged me to try the in-house financing, and it worked! I requested a handful of his business cards because I will tell everyone I know to come and see Leon and the staff at KCD for an enjoyable auto buying experience.Debrecia Ponder

codedog60

Jun 25, 2013

Very easy to deal with.Great pricesReally nice people to deal with, great selection of vehicles.Easy place to find, i came from ohio.

targetjunkie

Jun 24, 2013

I have left several voicemails for Leon in regards to a question and have not gotten any followup. No one has contacted us since we purchased the vehicle in anyway. Leon seems to have too many things going on at once. The evening we purchased our vehicle, I know we sat around and waited for a long time because he was dealing with at least 2 other customers. We were given incorrect information on some of the features of the vehicle. I love the van, but am not crazy about the dealership.

jcrook31

Jun 16, 2013

Leon was a pleasure to work with. Great with people and just a great guy. Walked out with a 2011 Nissan versa. I'm very happy with the car and experience!!! Ask for Leon!

countryboy9282

Jun 10, 2013

they got me in the truck for my business they was kind and help anyway they could pricing on there veichles are reasonable and work with you to help meet your needs

wctorain

Jun 8, 2013

At first I was disappointed because when I walked in the door, no one acknowledge my presence. Then Mr. Hughes walk through the showroom asked if I was being help and I replied no and he offered to help me and he did. Mr. Hughes was very informative and helpful in my selection. I was able to leave the dealership that night with a car of my choice and I felt good about my experience with the salesman and the dealership. I would refer people to your dealership and to Mr. Hughes.

TRH123

Jun 3, 2013

Had an excellent experience with Leon and the sales dept. The experience was not as good with the Finance dept. Monthly payment was higher than sales and I had agreed on. Finance manager seemed very busy and at first brushed it off and kept pushing papers to sign until I persisted to get the payment that sales and I had agreed on.

tubehead

May 30, 2013

I purchased a new Dodge Ram 2500 at Kernersville. The buying experience was nice as was each person I delt with. The one thing I want to point out to any future buyer is a small hidden fee. I am from Kentucky and wanted to pay my taxes myselft locally but the dealership would not let me do this. I felt they were figuring my taxes wrong but ended up buying the truck and paying them my taxes and they would forward that to the Commonwelth of Kentucky. When I go to get my tags the taxes due were less than what I had paid Kernersville so I called and they said they would send out a check for the difference. A month later I recieve the check for less than the correct amount. When I called back I was told the thrid party company they use to take care of their taxes charges $116. It's not a huge deal but it's a hidden fee you will pay. I do not do business that way and don't think it's right for them to hide this fee. This fee is on top of the $499.50 administrative fee they charge. I would just suggest going over all fees while doing the paperwork. If you good with it I would recommend Kernersville, this small item just left a bad taste in my mouth.

rodrike

May 12, 2013

I had a great experience at this dealership. I would recommend it to everyone. Great Customer service, great pricing, great cars. I found my car online at work and drove over to the dealership the next morning. 2 hours later I was driving home with the car I wanted. This company had dedicated salesmen that care for the public. I was treated with kindness and fairness from everyone in the company. I would reccomend to everybody.

nickpetterson2003

May 3, 2013

I had a great experience buying my truck here. I was a little timid driving the Dodge Ram 1500 quad cab, but Brandon helped me feel more comfortable in the truck. He introduced me to his sales manager and service dept manager, which was very helpful (along with making an individual more comfortable about bringing their vehicle back to that dealership for service. After I decided to purchase the vehicle, I noticed that it was missing 2 lug nuts on the rear wheels. We took it back to the service department and while they were checking it out Brandon was kept me company and carried on a conversation while I was waiting. I was told that it would take about 2 hours to get new bolts installed (the old ones were stripped). I didn't have time to wait and asked if I could bring it back on Thursday. I was told no problem. Took my truck back on Thursday, didn't make an appointment time, and they had it all taken care of in under 2 hours, which tells me that even though I didn't have a set appointment time they took my truck back there immediately and started working on it. Overall, I thought that the customer service that I received from everyone involved was amazing and I will most definitely recommend this dealership and sales person to anyone I know who is looking to buy a vehicle.

retrojiff

Apr 24, 2013

I purchased a 1999 Lexus LS400 from this dealership. I had to point out 3 things that needed to be taken care of prior to my buying the car. However, one very important thing that was overlooked during their inspection was that the passenger side view mirror was BROKEN - the mirror, which had been previously repaired, was positioned into place when I was test driving the car. Once I got on the interstate after purchasing the car, the entire mirror unit fell OUT of the housing. To me, this was a safety issue, and should have been detected when the car was inspected by the mechanics. The mirror being fully electronic (memory / heated) is going to cost me approximately $500.00 to get replaced. It just hangs there. The sales manager refused to assist me in getting this replaced.Granted, I got the car for somewhat below KBB value, but it was not perfect by any means. I *did* request a spare key, as it only has (1), and they gave me a credit for $150.00 to get a new key, which actually costs about $300 from Lexus.The staff was polite (of course, since they were selling an $8K used car), but had this been noticed prior to my purchasing the car, I would have insisted on its being replace/repaired. Unfortunately, the mirror was apparently pushed into place for temporary use.If you buy a used car from them, make SURE you check the car out fully, so that you don't get stuck having to spend even more money to get it in proper condition!

jlau

Apr 15, 2013

Charlie Johnston was very friendly, patient, and a huge help to us. At no time did we feel rushed or pressured to make a decision. Unfortunately I can't say that about all of the sales associates that we encountered during this car search and and we are grateful for such a positive experience. We would absolutely recommend this dealership because not only was Charlie terrific to work with, so was everyone else we met there. Thank you!

jamied770

Apr 10, 2013

Great internet and sales people! highly recommend the dealer. Great overall savings, definitely worth the trip from Ct. Have already told some of my friends and family about the dealer.

jansheski

Apr 3, 2013

My daughter just got her license and I was looking for a safe, mid-sized car for her to drive. Leon was the gentleman that helped us once we decided to test drive the used Chrysler Sebring. He was very patient and had a great sense of humor. My daughter felt comfortable with him and asking any questions that she had. We test drove the car and came back the next day to make an offer. Leon spent the time with us to make sure we understood the process and made the entire experience very pleasant. I will come back to this dealership and ask specifically for Leon when it's time to purchase my next vehicle because of the wonderful experience that we had.

vmt13

Mar 26, 2013

We came from WV to purchase a new 2500 Ram!! We can say that it was well worth the drive..the purchase price and trade in value gave to us was great. Leon was very informative and professional he was truly the best salesman we have ever dealt with. I have never had a salesman that actually took pride in their job and was as knowledgeable as he was. Thanks Leon and Kernersville Dodge we will defiantly recommend to anyone looking to purchase!! A++++

lbrockdaddy

Mar 25, 2013

Great experience. Transaction handled mainly by email/internet. I had researched the internet for over 3 months and this was by far the best pricing I had seen for this Jeep Wrangler Sahara. From initial email to being greeted at the door when I picked up my Jeep it was a great experience. Will (sales) met us at the door and had everything ready to go.We looked over the Jeep and went over the different functions and it was clean, gassed up and ready to go. Larissa (internet) was very prompt in responding to all emails and questions. So from the start of the process through the signing of the paper work (with Mike) it was a very smooth and convenient experience. Thank you all very much!

twcable

Mar 21, 2013

My experience with the salesman as well as other staff was very good. I was there with my daughter who was in need of a car. Mr hughs was very helpful he made our car buying a pleasure . He was professional , he also managed to make it seem as though I was talking to a old friend which I really appreciate . I would recommend the dealership as well as Mr Hughs to family and friends.

DieselUSMC

Mar 20, 2013

I drove 2 hours one way to get to Kernersville Dodge for the 2nd time because of the way they treat people. I was looking for a new Dodge 2500. I spent hours at one dealership because they kept me there by holding the keys to my truck and every time I asked for them back it was "Hold on, one minute, would you pay this to take it today". The moment I walked into Kernersville Dodge, I was greeted with smiles. And then we met Tripp. It was a friendly conversation which did eventually lead to my request to see a truck. We drove, I inspected and shook hands on a brand new 2500. No hassle, no mess. A full tank, complete detail and a free first oil change later, I was driving home with my truck. All in less than 4 hours. I received 2 phone calls within the next 72 hours checking on me and the truck. Drive to them. You wont be disappointed. We will return a third time. Prices are rock bottom and the people treat us buyers like people.

randylyall

Mar 15, 2013

Leon Hughes was a pleasure to deal with. He went above and beyond being friendly and helpful. Each phone call was returned in a timely manner and in person we were greeted as a friend not just a customer. Leon Hughes would be highly recommended to others and when we're in the market for another vehicle in the future, he will be our first choice to deal with.

ScottynGraceCarver

Mar 14, 2013

Overall, everyone at this dealership was friendly. Never had to wait to be acknowledged. Very busy atmosphere but felt important to everyone we dealt with. Our salesman, Leon, was very friendly and knowledgeable, especially for a used car that was a make he didn't primarily sell at the dealership. If he didn't know the answer, he found out. While waiting on us, he also had other customers come in to finish up their business. Never did we feel that he pushed us to the side after he was "done". We felt prioritized from beginning to end. We've been buying cars for over 20 years. This was by far the best experience we had. We have already promoted the dealership to a few friends and will continue to do so whenever we hear of anyone needing to purchase a new or used car. Thank you for the grand experience.

pwilliamson

Mar 12, 2013

We began researching vehicles over a year ago before making our decision to purchase the Dodge Journey. Besides being the best vehicle for the money, it really looks sharp. Kernersville Dodge Jeep Chrysler isn't the nearest dealership for us but we chose not to deal with the locally owned dealership due to unsatisfactory service on new vehicles that we previously purchased from them. The professionalism, knowledge of product and courteous manner in which we were treated during this buying experience was second to none. We have purchased numerous vehicles thru the years, this is our first Dodge and this was the best buying experience that we have ever had.Charlie Johnston was very helpful to us during our decision making process. He was able to answer any question that we had and was a pleasure to work with. Erica was our initial contact for the internet portion of our fact finding and was immencly helpful. Don Troxler helped us with our financial options and gave us an abundance of information of the vehicle that we were purchasing.We would highly reccomend this dealership and this vehicle to our family and friends.Phillip & Julia Williamson

tracydana

Mar 12, 2013

Our sales rep, Omar, was very service-oriented and worked hard to get us the information we needed to make a decision on purchasing our car. The process to purchase was very organized and painless. I'd prefer not to pay a $500 "Doc Fee" (or something a little less pricey) for the pleasure of doing business, but that would be our only complaint. The dealer and its employees took care of us at every step along the way.

LindaJohnson0623

Mar 5, 2013

We had a wonderful experience. Ronnie had great patience with us. We test drove several vehicles, he was very understanding, he wanted us to find the perfect vehicle for us. He is very knowledgeable, didn't try to push us into a certain vehicle, was there to answer questions and give advice only when asked. Thanks for a great day.

keenanshue

Mar 3, 2013

Our sales experience was great. Charlies allowed my son and I to really makeup our minds. But there was too much time beteween sales and financials.

jahunker

Feb 27, 2013

Leon was so helpful with everything and really friendly. He stayed late to get us in the car the same night! 2nd car we have bought here. Great service. Thanks!!!!!

alanpeek

Feb 23, 2013

i started dealing with angela on the internet and decided to ride to the lot and ended up dealing with leon and was treated exceptionally well and put me in a 2005 dodge ram 4x2 quad cab and i was very pleased with my experience and will recommend them to all my friends

nc_firefighter01

Feb 23, 2013

Overall pleasant experience with great customer service. This is the first car lot I have been too that I can say it was a pleasant experience and Leon was a great salesman! I would suggest requesting to work with Leon, very straight shooter and very nice!

germantonlady

Feb 20, 2013

I had researched online for a Nissan Murano and found one that I liked at Kernersville Dodge. On Friday February 15th I went to see the vehicle and see if a deal could be reached for my trade in. Leon Hughes approached us and gave us access and details to the vehicle. He was very friendly and knowledgeable. Could not have expected anyone to have been nicer. Leon worked with us until and deal was reached and we purchased the vehicle. We are very satisfied and would recommend this dealership and salesman to anyone.

kjones2124

Feb 19, 2013

I have never been in a car dealership where the salesman got me approved and paperwork ready to sign within in an hour. He was willing to work with me to get me approved and in the car that I wanted. Thanks for everything you did and I would recommend Kernersville Dodge to anyone looking for a new car.

carolmck1

Feb 18, 2013

I saw the vehicle on the internet so decided to come in and look at it. I was greeted immediately by Mr. Hughes and could not have asked to have been treated any better. Therefore, the vehicle is now parked in my carport. -Carol Koontz

dieselmachines

Feb 18, 2013

Leon Hughes was a very helpfull sales person. I steped foot into a dealership that was swamped with people and it was raining and snowing and up steped leon with a smile and a hand shake you want for get one that you recieve from a member of your church or pastor and a polite hello sir and mam. We went to leons desk and he showed me figures that i didnt know what they mean and he explained them to me to where i was like hey i know what hes talking about now he made us fell like he cared and was there to show us the way and which way not to go .We told him our monthly payment we wanted and he figured explained and we worked together like a team and he done it there it was the payment we WANTED the truck we wanted and with a smile and the hand shake i was comfortable with leons work .The best thing i like was when we left saturday like most sells man they call and try to get you to make a decision right then but leon let us think about it and gave us his cell phone number and said folks when your comfortable with what we ahve talked about and wanna test drive the vechicle or talk numbers and trade call me ill be here .and so monday we called and headed down and talked to leon and after talking to him we came home with a new used truck.From my experiences from sales man when they talk to you and share things from there personal life you know there their for there job and care about the customer at hand. I wanna thank leon for his help and friendship i made with him and the trust with him i feel comfortable knowing the next time i buy a care im going to talk to leon hughes and without a doubt i know hes there to help me . Thank you leon for your help..

hanksadie

Feb 10, 2013

Kernesville Dodge had THE truck I was looking for. They treated me with nothing but respect. Cleaned and put gas in the truck without asking. Had a part fixed before I test drove the truck. I know where to look when the time comes around for another car or truck.

BobbieEddy

Feb 5, 2013

Loriann is the best service advisor ever!!!!!!!she is what makes the service dept run, no one else works hard like she does, she busts her butt all the time

charp

Feb 4, 2013

Leon is a great salesman and very friendly.hope you enjoyed your lunch.I recommend doing busy with him to friends and family.hope to see you again.

robert.perryman

Feb 3, 2013

I would have liked to have received a CarFax for the used Ford Escape I purchased. I ended up paying more than what was advertised, ($11,500 vs $10,985) plus a $499.50 fee for "Administrative Services" which I was told about.

paula.d.peace

Feb 1, 2013

We were looking for a used truck. From other dealers we had been given the run around. We had a loan pre approved from our credit union. Mr. Pickard showed us where he could get us a loan for less interest and in a new truck. I thought he was kidding but he wasn't. He was so helpful! We were treated like we were someone and what we wanted mattered. Thank you Scott Pickard and Kernersville Dodge. We will and have all ready recommended you to others.

stepnstone4

Feb 1, 2013

We live out of town and found the vehicle that we loved online at this dealership. My friend contacted the dealership to inquiry about the vehicle and spoke with Larissa Santos. She was very knowledgeable and provided good information as to the steps that needed to be taken to get financing. After arriving at the dealership, we worked with Mike Widener who was the best car salesmen that I have ever worked with. He was very knowledgeable, helpful, and had a great personality. There was no pressure at all with him. Overall, this was a great car buying experience for the both us. The customer service was excellent. I would definitely purchase another vehicle at this dealership.

seargentdimples

Jan 29, 2013

My husband and I bought a truck in may 2012 and paid $19k for this truck. We put $2000. Down and bank financed the rest of it. They knew this truck was being bought for work purposes. We were never offered an extended warranty on the truck, not one time. If we had been offered the extended warranty, we would have gladly purchased the warranty. We found out the reason after 8 months was the bank capped us at a payment of $400. A month but it could have been offered with a little money down and we could have made monthly payments to cover the rest from the owner Blake, but that was never once offered. Three weeks after we bought the truck, it started acting up. It sounded like a Jake brake of a semi. Talked to our local mechanic as we were out of state on business. we called the dealer, talked Greg McLaughlin (spelling?). He was going to check into some things and call us back. He never called us back and I should have called them again when he didn't return my call. This was my first mistake. I should have taken the truck back right then. This happened two more times. At this point, I started losing oil out the blowby tube at a rate of 1 quart every 1000 miles. After we made 5 payments on our truck, and on November 19th, our engine blew in our Dodge. We were using/losing 1 quart of oil every 100 miles, tons of blowby, and oil leaking out all over the engine. We came back home, my wife got a job, I'm still trying to get back to work, we're 3 payments behind and they'll be taking the truck this Friday if we can't get the $1200. We owe them for our payments. We have contacted the dealership, even taken the truck up there to see about getting it fixed, and the owner Blake offered us 3 options in which he is now, not even answering my phone calls. this is the first time that we've ever spent this much money on a vehicle, and the only time. I will never spend this much on a truck again unless I have cash or can get a warranty. I also will not deal with a dealership again, not this one or any.This truck was well taken care of in the 6 months we were driving with it. We changed the oil per the Dodge dealership in MI every 6k to 8k miles (since it was highway miles), we added oils (diesel kleen, lucas oil etc) per Dodge dealership. The truck has now been down almost 3 months, and no one is willing to help us. Blake will not even answer my phone calls. Ford told us they would have never let this happen!!

donielle.griffith.7

Jan 26, 2013

This is our second time coming to Kernersville Dodge. We loved our first experience in which we also bought from Leon Hughes. He is an amazing salesman who is brutally honest and very informative. He was friendly as could be and very well business oriented. I will never buy a car from anyone as long as he is selling cars. I have referred a few people to him and the dealership. We had 2 amazing trips there and left excited both trips thanks to Leon and the staff!

LionPilot

Jan 25, 2013

Good experience, got the vehicle I've been looking for. Just took forever to get into financing as there were several buyers ahead of me so hunger and cold dampened my experience. Popcorn not an option for me. Charlie was a gem!

Waynona

Jan 25, 2013

We went in to sell the dealership a vehicle we had bought from them 3 years ago. Charlie didn't pressure us to trade, but allowed us to look at their inventory on the computer. After we purchased a new Jeep, Charlie stayed with us until we did the paper work. Afterwards, he helped us move our personal items from the traded car into the new one. From past experiences with maintenance, I know we will get good service from them.

tlwilmoth

Jan 14, 2013

Charlie was very patient with us as we looked at several different types of vehicles and was very willing to let us test drive whatever we liked. We felt he was very honest with us and our little kids loved him! The financial process was quick and painless. We would HIGHLY recommend Charlie and Kernersville Chrysler Dodge Jeep and plan to do business with them again!

nathanialg

Jan 8, 2013

Leon was very courteous and professional. He kept me informed an all updates pertaining to the status of the vehicle before I made the purchase. I would definitely recommend this dealership to anyone looking for a used Jeep.

wilsonclam

Jan 3, 2013

From the first phone call to Melinda Patino to the final"goodbye wave" from salesman Leon Hughes, this was the most pleasurable vehicle purchasing experience my husband and I have had in 45 years of marriage. Every detail of the vehicle was thooroughly explained and demonstrated, as we were driving the vehicle (2012 Dodge Ram 1500 SLT) home to New Jersey. Mr. Don Trexler, Finance Director, was thorough, and very helpful with all our questions and concerns. Looking forward to our next buying experience with Kernersville Chrysler Dodge. Thanks to all involved for their care and consideration. The Wilson Family

hdmamataz

Dec 26, 2012

We live in CT and purchased our vehicle from Kernersville Dodge via the internet. We were a little skeptical about buying a vehicle on the internet but our experience was great and well worth it. Benita Hauser did an excellent job handling everything for us up to our arrival to pick up the vehicle. When we arrived, everyone knew exactly who we were, why we were there and had already assigned a sales rep to work with us in person. Greg was great! We also traded a vehicle and our experience dealing with Jeff Sedlacek on the trade in value of our vehicle was also very satisfactory. Overall it is by far the best experience we've ever had purchasing a new car and have already recommended others to buy from this dealership.

BandJdalton

Dec 17, 2012

With the type of vehicle we were searching for the salesperson made every effort to accomidate us making sure we had all the needed information in a timely manner and was very friendly and made us feel welcome. We visited your dealership 3 different times to find the deal we were looking for and we made sure we ask for the same salesman. We would welcome using your dealership again, should we have the need.

Nwatlington

Dec 13, 2012

This is my 3rd vehicle purchase within the past 5 years and I can honestly say that I have been treated very professional and fair all 3 times. leon Hughes is a Great asset to Kernersville Doge. If you train all of your employees to mirror his performance, professionalism and promptness, You all be the best Dealership in NC. Thank you for thr 3rd time and I appreciate you for all that you've done. I will recommend you to my family, peers and friends anytime.

andydavila

Dec 2, 2012

I started work with cynthia in websales, she was able to find all of the information that i needed. The day i went to test drive/ buy i was told she didn't work there anymore but Larissa was able to help me just fine too. Leon was the lucky one to be standing by the door to greet me, since i had done all the research before going there, the plan was to buy if i liked it. The car was in ok shape it had to be detailed, there were quite a few water stains from leaving the sunroof open in the rain. Leon had it clean but 1 time was not enough so he offered to do it agaain when i come back to have the blinker repaired that was not working correctly. Leon was good to work with, he was not pushy and was able to answer all my questions. It sounds like there is no negotiating but i think i got a pretty good deal regardless.

bobhester

Nov 28, 2012

Leon was excellent to work with. He did everything that he said he would do, ie, if he said he would call you he would and he tried his utmost to get the customer in the vehicle they wanted.

jgauldin22

Nov 20, 2012

I found a vehicle online, called and spoke with Melinda Patino, who was available every time I called. She then handed me over to Leon Hughes who assisted me from start to finish with my vehicle purchase. I was very satisfied with my buying experience at this dealership.

JessicaT5388

Oct 8, 2012

Very bad customer service and they are rude! They are only out to make their money and dont care about their customers. You better watch out when you buy from them and read the contracts VERY carefully. I thought a car dealership wasnt allowed to sale cars without inspecting them and we were told they dont sale junk cars. That they dont even put them on their lot. We got our vehicle and it was missing a part as well. They KNEW that it didnt have it. They are all a lie. They got us in there and acted all nice til we signed the papers and then told to get out of their store. I just cant even believe they treat their customers this way. Im usually not one to complain but I wouldnt recommend this company to anyone.

Webby2

May 23, 2012

Took vehicle in for warranty/recall work. Windows go up and down and locks and unlocks all by itself. Was promised it would be kept in. We visited the dealership. The 2011 Challenger RT Classic was outside in a huge storm, 3 plus inches of rain and the keys could not be located. Call backs from people in charge are like pulling eye teeth. We were told that we purchased the car from them they would give us a loaner car but since they didn't have this car and we purchased it in Myrtle Beach, nope no loaner. But it will take over a week for the part just to arrive here. But after they could not locate the keys and left the vehicle out over night we were told they would make it right. If this is their right, I am terrified to see their wrong. Worst car dealership experience of our 30 plus years of dealerships.