Used Cars for Sale at Kerry Toyota in Florence, KY

Brad Huff

Sep 3, 2021

Went to look at a 2019 Four runner. Nice vehicle. Went and looked at the numbers because I had a trade in. That I got from them a year and a half ago. Everything went great until the monthly payment and I told the guy no that was not going to work. This was an older guy long hair (Fabio looking) started to get rude and telling me that it was a 45k car and thats the best I was going to get. I told him NO again because the payment was going to be almost where my mortgage payment was. He just would not take no for an answer. Very rude and pushy. I finally just jumped in my car and left after an hour of this guy. I was happy at one point to be a returning customer but from now on I will go some where else. And Bill the sales guy was great. It was they other A$$!!!e that ruined it for me.

Adam Wilson

Aug 1, 2021

We showed up from out of town looking to trade my sons car. We decided to cruise the lot in a Sunday not realizing they’d be open. We were immediately greeted by Jon Taylor who listened to everything we said and landed us on the perfect car. I mentioned I was in a bit of a rush and between Jon, his manager and our finance manager Tim (don’t remember his last name) we were in and out faster than I’ve experienced at other dealers in the past. They were professional and attentive. Both listened to me and my son. I had brief interactions with other staff members who acted the same. I had a wonderful buying experience and would definitely come back and buy from Jon in the future. Thanks guys!

Jeffrey Pater

Aug 25, 2021

Just got a call from a collections company related to a end of lease invoice that I never received. The lease ended almost a year ago and there was never ever a phone call reaching out regarding the payment. The invoice never appeared in my Toyota Financial Services account to be paid. The invoice was never emailed. There was never a phone call from the dealership regarding the invoice. There was nothing until getting a letter and chain calls from a collection company. I called Toyota Financial Services to resolve the invoice, only to be told it is there policy NOT to share details on the invoice and any communication about the invoice. There is zero chance that I will ever buy/lease another vehicle from Kerry Autogroup or Toyota.

orion mains

Jun 15, 2021

Aaron in the parts department went above and beyond to help me with my Toyota 4 Runner and Sheri the cashier was such a delight with her welcoming smile. Thank you for all your help . Good employee's are hard to come by these days. I hope your management realizes how lucky they are to have you both.

LeRoy H

Sep 5, 2021

Was looking at new Camrey they have changed the style kind of looks good if that's what you like