Used Cars for Sale at Kia of Bowie in Bowie, MD

KChristine

Oct 4, 2016

I was pretty set on getting a used SUV from Carmax or elsewhere, as I needed something dependable and safe but I couldn't afford to spend a lot of money. When I narrowed it down to a used Kia, several friends mentioned that they were extremely impressed by the brand, the value and particularly the warranty, so I decided to reach out to my local dealership just to see what might be possible. Earl Ward was the first person to reach out to me by phone call and I was in a brand new Sorento by the next night. I am still in complete awe of the entire process. He is friendly, extremely knowledgeable, non judgmental and made it clear from the first phone call that he was there for ME and left the impression that he will be there for ME for a long time to come. I felt VERY confident in my decision and am head over heels in love with my new SUV. I am so glad I followed my that little nudge "just to see". Also, as someone who (let's be honest) who typically makes at least the initial choice based on the look and feel of a vehicle, I was VERY intrigued by Earl's very detailed knowledge of all the features of my car. I have never before been so genuinely interested in learning all of it, and the parts I forget, I know he is just a phone call away to help me out. You have a customer for life in me, thanks to Earl Ward. (And no, we are not related but he sure did treat me like family!)

Verna Reed

Oct 4, 2016

Great job by Earl in new cars, this is my 4th car through him. I will definitely going back to purchase again and again. Thanks Earl

Kia Gal

Oct 1, 2016

Earl Ward is extremely knowledgeable about all models that Kia has to offer. I just purchased a Kia Forte last month and I am very satisfied and thrilled with the money that I am saving in gas alone! I would recommend not only Kia of Bowie, but Earl Ward as well to any of my friends and family!D. Holland

bros315

Sep 26, 2016

From the moment I walked in the door, I was treated like a valued customer. Earl Ward, our salesperson was very knowledgeable about the vehicle were looking for. He was very customer friendly. Kia of Bowie knows how to treat their customer's.

Carshop77

Sep 3, 2016

My husband and I were looking all week also online for a car. From saint Mary's county to Bowie until we found KIA. The service was the best. My dealer EARL WARD was the best. Didn't push and knew what he was talking about. Very please and will recommend my family and friends anytime. GREAT JOB

As0023

Aug 29, 2016

The customer service was great. The sales associate went above and beyond to make sure we were comfortable during the buying process. He was awesome!

Mamadou Diallo

Aug 25, 2016

The best dealership in the D.M.V area. I went there to get a car with no money, and had a great experience. They have good customer service, and awesome employees.

Willow1218

Aug 24, 2016

I visited this dealership with the "possibility" of owning a new vehicle and I left driving a brand new Optima. I'm very satisfied with my purchase, I have exactly what I wanted at the price I anticipated. Earl Ward is very knowledgeable and answered any potential questions I had. Earl also patiently demonstrated all special features that I would allow me to get the most out of my vehicle. I'd definitely refer any family members and friends who are in the market of buying a new vehicle to Kia of Bowie, and to specifically request the services of Earl Ward.

RickC

Aug 23, 2016

The whole gang (Errol, Tom, Fernando, etc.) at Kia of Bowie were very helpful and accommodating. They went out of their way to get us the exact Sorento we wanted, even though they had other similar ones on their lot. Thanks guys!

Ytaylor1

Aug 21, 2016

I had a pleasant experience at Kia of Bowie and recommend them to anyone who has had credit challenges. Very warm environment, they made my car purchase stress free.Thank you

Hatch33

Aug 15, 2016

Brandon is a great sales person he treated me like a person not a customer and listen to what I want to executed perfectly No pressure great salesman told him I was happy with the Kia joke with him I said I hope you're good salesman and he said I no sale man but he prove me wrong lol !!, he also listen about the past, car I had and all of the options that was in an together and pick me out to perfect Kia Soul He ask me the colors that I like and then he said I will be back Brandon came back with a black Kia soul 2016 with all the options my Kia soul and more bell and whistles than I can even Count We took it for a test drive once again no pressure took my time and drove a nice distance and we talked about the real world as I was driving Hey, tell me about the safety features in with the car i let me discover couple myself very very excellent person ( no crazy sales pitch ) Long story short No it's overkill but Kia that's functional for me sales people should take a page out of Brandon is very friendly very nice very Charismatic about the things that he sales people To finish up to say the first time I Buy a new car I got very very bad service but Mr. Brandon make me change my mind about buying a new car made a simple very entertaining and I'm happy to get them my business to tell people in my circle about the Kia in Bowie Ps Brandon team around support him and everything to help me get my Kia!!!!!!

Juanita Warfield

Aug 15, 2016

I spoke with Brandon Stringfield prior to coming in and he was just as friendly in person as he was on the phone. He was very helpful and professional. I was a little nervous but he made it very easy. Kudos to Brandon...Thank you

sharon suggs

Aug 15, 2016

Earl Ward was exceptional as far as explaining every detail of each process I was going through. I was not rushed through or pressured into anything. He made sure I understood every thing about the car, paperwork everything that was going on with this. When I left the dealership, I was very pleased. I have already recommended two of my relatives and friends Earl Ward and your dealership.

Tom Ross

Aug 4, 2016

I came in to Kia of Bowie just sit in a Kia Soul. That's all, just to sit in one. I left driving a new one out. There was no high pressure sales staff. There were no phony gimmicks to get me to buy. The car sold me. But the staff sealed the deal. I'd been to other manufacturer's dealers in the area who I felt as soon as I stepped out of my car they were sizing me up like buzzards. I'm sure other dealers send their staff off to learn the art of high pressure negotiation. For me that is a turn off. I want to buy a car like I'm buying one from a friend or a neighbor. The charm of Kia of Bowie, is that is the experience you feel you've established when you leave. The staff are knowledgeable enough about their competitors products and pricing as well as the products of other manufacturers. You know you'll be back for your next purchasing experience and you know you'll be happy to refer your friends and family. Because when you buy a car from the good folks at Kia of Bowie, you are buying a car from family. Good people earning a living who respect and are sensitive to the needs of other folks just trying to earn a living. I turned 60 this year and this was by far my best purchasing experience ever.

Denise Crosby Jordan

Jul 26, 2016

My daughter purchased her first new car from Kia of Bowie. It was the best experience. Brandon Stringfield took his time with her and was very pleasant. This was my second experience with this dealership. The manager and sales staff are top notch. If you want to purchase a car.. I would suggest this dealership.

asantes

Jul 20, 2016

This is the first time I have been to a dealership and not felt pressured into buying. Mr. Earl Ward was clearly excited about his product and he made me excited, too. I knew I was going to buy a car sometime in the next 2 years. I just didn't realize it would be so soon! I was very happy to purchase my Kia Optima. It is beautiful inside and out. The ride is so smooth and the features are so electronic/technical. They are truly compatible with someone like me who loves all things tech. There was a slight glitch in events and, though not the fault of the agency, Earl bent over backwards to make things work and assure a pleasant experience. I met Mr. Ward at a food court the day before I purchased my car yet I would not hesitate to recommend him and Kia to any of my friends and acquaintances. BTW, the rest of the team that I interacted with were gracious, courteous and eager to please. Trust me when I say you won't go wrong if you choose Kia the next time you think about buying a car.

Misu8

Jul 19, 2016

I wasn't planning on stopping at Kia, but I'm glad I did. Our rep was amazing and did his best to get me exactly what I wanted. By the end of the day they had traded for my car and gotten it in. I got to take it home the same day! It was so nice

Pgiddy

Jul 17, 2016

Earl's sales skills and knowledge of the product he sells is what it used to be back in the day when sales people cared about doing what is best for the customer, recognizing if what we want may not be the best for us, offering other options that make better sense in fitting our needs. As a sales person myself who deeply cares for my clientele and the quality of what I offer them, I recognize the superb skills, knowledge, and care Earl gives. Thanks, Earl!

soul happy

Jul 6, 2016

Yes! From the moment I walked in the door until the time I finalized my purchase, I received superb customer service from the entire staff!

KiaOwner73

Jul 4, 2016

Great customer service by Brandon, friendly service and the process was easy for first time new buyer. I will continue to return to this dealership for all of my car's needs.

car girl

Jun 30, 2016

They were helpful for a quick sale and made the process as smooth as possible. There was a lot of finance paperwork but they helped me through it. I would return to them. I plan to use their service department.

Oumoug85

Jun 28, 2016

Earl took good care of me and spent valable Time with me. They have the patience and expertise to get me great financing. I recommend all potential Customers to go to Kia of Bowie.

fehanna17

Jun 26, 2016

My sales rep Mr. Earl is great at what he does! He was able to get me in a brand new Kia Forte 2016 for a great price and easy monthly payments. He is very caring and helpful and I will always work with him when I need a car or looking to upgrade.

Isagenix$

Jun 22, 2016

Good prices the free 10000k mil warranty 10years. I like my cars my husband I would recommend to my family and friends I like the color make and molde

Aureliuscar

Jun 13, 2016

The salesman I dealt with were very attentive yet not overwhelming. I was thoroughly impressed with his customer service and knowledge. I'm so happy with my car. No buyers regret all.

Shantae Brown

Jun 10, 2016

My sales rep Mr Earl is great at what he does. I was able to drive off with a bew car at a great price. He is very helpful, caring, and passionate about his work.

monyea

Jun 8, 2016

Great customer service , go to Kia of Bowie and Ask For Brandon Great Guy Great Service Want A Great Deal And Nice Car Kia Of Bowie Is The Place To Go ! lol

NewBuyerM

Jun 5, 2016

I was buying my first car and everyone was patient and understanding of my caution and lack of experience. They allowed me to make TONS of phone calls to get more information from family and friend. I left feeling mostly confident that I had made a good purchase and that the staff was very supportive.

Star123

Jun 1, 2016

Earl Ward was my dealer and his service was above beyond customer service. He is a defiantly a leader amongst the Kia Culture and I appreciate his business. Well done Kia for hiring awesome employees to help your "Members". God Bless and Thank you ??

Earle

May 30, 2016

Absolutely terrific, the entire dealership made me feel comfortable especiallymy salesman Brandon Stringfield. From the minute I walked in Brandon made me feel comfortable I, We had an earlier phone contact and when I arrived the KiaSportage that I wanted was ready for meWhat impressed me most he never once tried to sell me more than I wanted. I will definitely recommend Kia of Bowie and Brandon to otherGordon E Connors College Park, MarylandProud Kia Sportage Owner

K5camille

May 30, 2016

Brandon was able to get me in and out without any problems, and was able to get me into a brand new car like promised couldn't be happier

Kavena Turner

May 27, 2016

My salesman was Earl. Very professional, friendly, courteous, patient and organized. For some organization isn't a big deal, but it's everything when buying a car. I never knew I would be able to drive out in a new vehicle. Life has thrown some major curveballs my way, and Earl and Kia of Bowie was just the blessing and second chance I needed. I am overjoyed and couldn't be more grateful. Thank you!

Jonee82

May 25, 2016

I was referred by my coworker to go and see Earl. He was super helpful and gave me everything I was looking for in a car. He took his time with me during the long process and got me on the road in a timely manner in a new 2016 car. He checked on me days after to see how I was doing with the car and to make sure everything was ok . Such a great experience with a stressful process of buying my first new car!

Jnash2007

May 24, 2016

By far the most enjoyable experience buying a car. Kia Of Bowie is probably one the most knowledgeable car dealer in the are in my opinion. Employees are all upbeat and ready to get the ball rolling. Sharing many options with me to get the best fit for my needs and budget. I will most definitely be sending them more customers and buy your car from them in the future. Thank you all especially Earl !

Ryan F Klier

May 19, 2016

Earl was wonderful, from first foot in the door to sending me home in the two vehicles, He made me and my family feel like part of the Bowie Kia family. He was attentive enough to my needs to recognize that their was a better suited car for my needs than i was first looking at.

Edward Cranford

May 12, 2016

Earl was great! He listened to my needs (wants) and made them happen. He took the time to really understand what I was looking for and took the time to explain.

aveteran

May 11, 2016

After a "miscommunication" about the original deal, the dealer rewrote the final deal to comply with the original customer deal.

amarrahj

May 10, 2016

Awesome personality and very understanding and down to earth. Really cared about my needs, and was able to drive off that day feeling comfortable payment-wise and knowing that his service was sincere.

katrina mcdow

May 7, 2016

Earl was an excellent salesperson who was understandable of my needs for a car purchase. He sold me a quality Honda in great condition. Earl communicated every step of the car buying process with a smile and laughter.

aveteran

May 6, 2016

After considering the results of a mistake in pricing, the dealer agreed to rewrite the deal to comply with the original agreement.

Lou

May 6, 2016

After considering the results of a mistake in pricing, the deal was rewritten, to comply with the original agreement. The dealer apologized for the miscommunication.

Princess22

May 6, 2016

Excellent service. Courteous and knowledgable salesman. We told him what we were looking for and our price range. Brandon found us a car that met our needs. We have recommended him to our friends who are liking for a car.

MClemons

May 4, 2016

Mr. Ward made the possibility of a graduation dream car a reality for my daughter. With her short work history along with a limited credit history, he had a challenge awaiting him. But with a little patience (on mine and my daughter's part) and a whole lot of perseverance and determination to win our business, Mr. Ward and the WHOLE Kia Team made the dream come true for her.... Yes, they won my heart AND another business transaction-- my car! :)The Kia Team at Bowie understands the meaning of "customer service" and "family friendly". They are full of integrity. Thank you Earl and Fernando; thank you Mr. Jones; and thank you Tom, Danielle, and Omid for going the extra mile...I am so grateful. WE LOVE OUR CARS! P.S. Earl, you owe me a Chik-fil-A!Thank you, Kia Family!

Tyrone Baylock

Apr 23, 2016

My salesman Mr. Earl Ward was very helpful and courteous. He helped me way beyond my espectation. I will patronize your dealership again, and recommend you to my friends and family. Thank you for agreat and rewarding experience.

andersonk

Apr 20, 2016

EW called me an invited me to Kia of Bowie. He was really helpful and pleasant! He made my experience at Kia very joyful. I love my Kia Forte LX and I look forward to continue doing business with Kia of Bowie.

Stephgerm

Apr 10, 2016

Kia At Bowie is the best dealership out there. From the sales team to the finance team the experience with buying the car was great. EW, Jay, Fernando and the lady that helped with my paperwork.

PHATCAT

Apr 2, 2016

MY SALESMAN WAS EXCELLENT DURING THE ENTIRE PROCESS,INFORMATIVE,ALSO PATIENT. GREAT CUSTOMER SERVICE IS WHAT WE EXPERIENCE.KIA OF BOWIE IS THE BEST.WE WERE VERY PLEASED. .

scorpion

Apr 1, 2016

MY SALESMAN WAS EXCELLENT IN PROVIDING ME HELPFUL INFORMATION BEFORE PURCHASING MY KIA, I SELECTED A GREAT DEALERSHIP "KIA OF BOWIE#1 IN MY BOOK"

Dancing bear

Mar 26, 2016

They gave excellent costumer service and were patient. They made the process easy and affordable. The whole process was easy to do from sales to finance.

BigRell

Mar 19, 2016

Overall we had an excellent experience. The salesman were very knowledgeable about the cars and the features. It was stress free and quick. Everyone was friendly and the environment was clean and neat. We did not have to wait a very long time. They gave us the best deal that they could offer and met our needs. We are recommending KIA of Bowie to our family and friends.

jnoel08

Mar 18, 2016

Kia of Bowie was very helpful and professional when i bought my car. The dealers at Kia of Bowie are in a class of their own. They were very knowledgeable and helpful when looking to buy a vehicle.

MARTIN

Mar 15, 2016

I went in to look and came out a new kia owner. The ease of it all pulled me in. Drove off the lot with a brand new 2016 Kia Forta and it's got a lil get up to it too ??

Daniel Mach

Mar 10, 2016

My new car purchase was not anticipated or planned, but it was a great experience. My previous 2007 Saturn Ion was totalled in an accident and the first dealership I went to was Kia of Bowie. I worked with Brandon Stringfield throughout the new car buying process and he was extremely helpful and personable throughout the process. Also, he was very clear and transparent throughout the process and I felt he helped me as much as possible, which I was very grateful for. All in all, I had a very pleasant experience at Kia of Bowie and am very happy with my 2016 Optima and would highly recommend the dealership and Brandon to anyone.

K Esther 2016

Mar 1, 2016

The moment my husband and I came on the lot of Kia Bowie,Brandon treated me with a highest level of professionalism. He and his team work hard to make sure we were comfortable at all time,quick to answer any question my husband and I had about the car I was interested in buying. They took the time to walk us through the process of buying my new car. Brandon, Terrell and the team working with them made my entire process so easy. I would gladly recommend my friends and family to Kia of Bowie to buy a car with Brandon and Terrell. I know I will again with my next car?.

tomchar

Feb 26, 2016

We went to compare a Toyota and Kia and came home with a new Sedona. Terrell was never high pressure, answered all our questions, and worked with us to get the vehicle we wanted! Wonderful expereince

lekisha Davis

Feb 21, 2016

From the time I drove on the lot until I returned for my special delivery, Earl was a big help and very knowledgeable about what he was selling. He was patient and not to pushy.

kelsigeer

Feb 19, 2016

Came in looking to get something taken care of and ended up leaving with a new Kia and another great deal. Love this dealership and the service that's was provided was beyond excellent. Brandon really did his best to handle my situation and helped me tremendously! I will definitely continue to stick with Kia!

JASON

Feb 14, 2016

The first thing I noticed was the friendly but not pushy or to aggressive atmosphere. I was referred to Mr. Earl Ward by a friend. So before I even came to the dealership I spoke with him over the phone and told him the car I was interested in. The finance department ran my credit and I received a call back that evening saying I could come pick up the vehicle. I was very pleased with the level of professionalism and would definitely go back in the future.

Katherine1234

Feb 14, 2016

I spoke with Steve, got pre-approved on line, He was so diligent and to the point. He wasted no time, and got me into the Kia Soul, His attitude is right for the job. You won't meet another honest person better than Steve. He is the best. Katherine

Asamba

Feb 6, 2016

Despite the fact that I was dealing with one salesman but got to know almost everybody in there shows how friendly everyone was. My vehicle got totalled 6 days after purchasing & when i walked in literally everyone was checking on me and asking if i was ok. My salesman was very professional and certainly knowledgeable. He was patient despite the time spent in there. He made sure I got a vehicle that was for my comfort, satisfaction & favored me. I would definitely recommend kia of bowie to anyone who needs a vehicle. Thanks again to man's terrell again, short self lol.

Heather711

Feb 6, 2016

I had previously gone to another dealership and they were not friendly and kept shuffling me between people. The entire process was terrible. Kia of Bowie was a completely different experience. I happened to wake up with a cold that morning, but Earl was friendly and tried to make the process as quick as possible so I could get my much needed rest. He was knowledgeable in the vehicle I had chosen and friendly. He had us laughing while some of the paperwork came through so the process didn't feel painful at all. I highly recommend Kia of Bowie and Earl Ward to anyone that tells me they're in the market for a new vehicle.

Beach Angel

Feb 4, 2016

Earl Ward salesman of Kia in Bowie Md did a outstanding job he made me feel welcome and sent me home in a 2015 Kia with 22 miles on it. The General Manager Steven Jones and Fernando are on point they makes it possible to get a car they are very knowledgeable. Even towards the ending of signing my paperwork the young man in the finance office made me feel comfortable. When I spend my money I need to be handled like the employees of Kia handled me, I rate the a 10.

ramou12345

Feb 4, 2016

I would definitely recommend Kia of Bowie to other people. the employees were just great, everyone in there was generous, out going and hard working. The best part is they work with you. I went over there with a very low credit score and walked out with a 2016 Kia Forte.

jack3

Feb 2, 2016

Brandon and the GM are great. They were efficient and trustworthy. Great price and did the entire transaction quickly. Brandon was also helpful in setting up the WiFi stuff. My mother in law was with me when I purchased the car. She was also impressed. See you gots at Bowie soon for all this car needs.

CarolynM67

Feb 1, 2016

Good customer service seems to something that just doesn't happen anymore. January 15, 2016, I started out looking for a used car and my experience with Kia in Bowie, MD was more than I could have asked for or thought I would receive. Salesman, Earl Ward phoned me and asked what vehicle I had in mind that I wanted. He took my personal information and proceeded to do more than I thought possible from his call. He responded back exactly when he promised with most of the business part of the deal already taken care of. I did not have a vehicle, and the salesman asked my schedule and arranged to have the dealership's company car pick me up. Long story short, I left driving a brand new vehicle! The transaction went smoothly and customer care - unknown to me from past experiences! All I needed to do was choose the vehicle color and test drive the vehicle. My financing was a WOW experience.Carolyn M

atschuler

Jan 31, 2016

Terrell was very helpful and professional. I really liked that he was so interested in helping me find what would work best for me. I personally had no intentions of leaving in a new car that day, but i did and its all thanks to him. With this being the first time im buying a car it has had to be an outstanding experience. Terrell treated me and my mom like family and that made the process easier. i would definitely refer him and the dealership to anyone i know looking for a car. Thankyou again!

louisgil

Jan 31, 2016

I took my mother here to buy a vehicle Yesterday Sat. 1-31-16. Immediately the service was great i was greeted by my Sales person Brandon Stringfield. I recommend that you request him, his knowledge of the car models and the sites collection is amazing. I ended up buying a Kia Cadenza for the price of an Optima. they found what i wanted and made it affordable for me without taking away any of the bells and whistles . Kia of Bowie is a top notch dealer. They even threw in a lot of extras!!!!!

TyDene32

Jan 25, 2016

Earl was very helpful and thoughtful. I have purchased vehicles in the past and this experience exceeded my expectations. Earl greeted me and my family from the front door with genuine friendliness and professionalism. He went above and beyond in not only walking me through this car buying process. He was also very thoughtful in making sure that I was comfortable, and that my two young grandchildren were comfortable and entertained. He even fed us lunch! I highly recommend if you are looking to purchase a Kia anytime soon GO TO KIA OF BOWIE AND ASK FOR EARL. The other staff were also very friendly and professional. GO SEE EARL!

#1st timebuyer

Jan 22, 2016

Let me just say that my overall experience at Kia of Bowie was excellent. I went there with the intention of just to look weighing my options...when I was approached by Earl Ward. Before I went I had done some research and new what car I wanted a Smokey Blue 2015 Kia Optima. So Earl said let's take a test drive he took the time to explain every detail about the car...needless to say after the test drive I was sold! Earl Ward and Steven Hurline made my first time car buying experience great...I will be back!

Goodfaith0277

Jan 13, 2016

Had a great first time buyer experience by my sales consultant Brandon Stringfield. Very knowledgeable on product and professional. There was no pressure I got from him not once to buy the vehicle which I very much appreciated. I recommend Brandon Stringfield to those who wants to be taking care of during the process and after the process. Thanks again for the experience Brandon Stringfield.

Allisondesisto

Jan 12, 2016

Brandon Stringfield was my salesman. He was great. Very thorough and understanding to all of our wants and needs regarding the right vehicle for my husband and I. I will definetly spread the word and be a returning customer. Very satisfied!

NewCarontheBlock

Jan 9, 2016

I just purchased my first vehicle from Kia of Bowie and our salesperson, Brandon Stringfield, worked to make the entire experience excellent and personalized. He made me feel incredibly comfortable with purchasing my first car and I could not be happier with the outcome. Brandon really cares about making the customer satisfied and comfortable!

NewkiaOwner

Jan 8, 2016

I came in on a a Monday morning aware that buying a car can take all day.. but as a busy single mom I didn't have all day! I was so grateful that the whole sales team respected my time limits and treated me so well. I was able to complete the purpose and still get my daughters picked up in time for their evening activities. The sales person Brandon was not "sales-y" and is a really genuine, good guy who taught me about the car and made me laugh too!

Smiley

Jan 7, 2016

I came into the Bowie MD dealership to browse. I encountered a salesman name Brandon Stringfield. My experience with him was so awesome, I walked out of the dealership with a brand new Kia Forte. I really was impressed with his character as well as his knowledge. l have 2 friends that are looking to purchase new vehicles this year. I have already shared my experience at the Bowie dealership with them. Thank you Mr. Stringfield, hope to send more business your way.

Maria Mercedes

Jan 4, 2016

I have to say I had terrible experiences buying my last 2 cars., but this time at Kia was totally different . I had an idea of what I wanted to buy, but still some concerns, but luckily I got the help that I needed. Brandon Stringfield was AWESOME, If you need to buy a car, please look for Brandon at Kia Bowie!!!!!

alexandra.gainous

Jan 2, 2016

I came in looking for a Used Kia Soul, but Earl Ward was great at informing me that I qualified to get a brand new 2016 Kia Soul + for the price of a Used version. He informed me about the College Grafuate Incentive, the First Car Buyer Incentive, & the Kia Financing incentive. In the end I really did get an amazing deal & a new car in a beautiful color!

K.Reid

Dec 18, 2015

I'll start off by saying I had terrible experiences buying my last 2 cars. I wasn't knowledgeable about rates, etc and I had no clue how to negotiate a good "deal." That streak was broken a few days ago when I visited Kia of Bowie. Brandon and Mike both helped in finalizing my deal and picking out the perfect car. I went to Kia because my bank had approved financing at that location but had every intention of purchasing a Nissan or Toyota (there's a hub of dealerships located together). I knew nothing about Kia's and had no desire to even look at one. Brandon completely changed my mind when he recommended the Optima. He encouraged me to go online and read reviews and was very knowledgeable about their quality and history. Sidenote: Did you know Hyundai makes Kias? I didn't!I never felt like I was being taken advantage of and really appreciated everyone's patience in explaining the features numerous times. After test driving a few cars, I purchased a fully loaded 2015 EX and I couldn't be happier. I wasn't in the dealership all day/night and I felt that everyone (sales and finance) respected my time and worked to get me a great deal.I would (and already have) highly recommend Brandon and Mike for future purchases.

Diaudra1

Dec 11, 2015

Overall I had a great experience buying my car. I had an idea of what I wanted but was unsure when I got there but luckily I got all the help I needed. Brandon was AMAZING! Totally helpful with helping me make my decision. Go see him!

Cdepetris1989

Dec 9, 2015

I recently bought a 2015 Kia Optima & dealth with Brandon Stringfield. He made sure I was happy the whole time and made sure this was the perfect car for me. He is super friendly, very experienced & very easy on the eyes. I would definitely recommend him to all my friends & family!

Sumagnor08

Dec 9, 2015

I went to this dealership to buy a car. Not knowing what car I even wanted. My salesmen was Brandon. He helped me pick the perfect car. A 2016 Kia Soul. Didn't think I would like it but Brandon showed me everything about the car. He was even helpful when it came to my budget and really helped me into this great car!! If you want to buy a new car, definitely go see Brandon at Kia in Bowie!!!!

Nate123

Dec 7, 2015

Brandon Stringfield is what i call the perfect salesman. He was very knowledgeable , fast, friendly , and very efficient. I've been to many dealerships in my day and never have i met a guy who took great pride and passion in his line of work. I will definitely be referring Kia of Bowie to my friends and family.Thanks Brandon. Kia of Bowie....... "The Best Dealership"

Sonia_Jones

Dec 4, 2015

I just recently traded-in a Scion TC and purchased a Kia Rio for my daughter. She is extremely happy with her new vehicle and that makes us parents super happy as well. Mr. Mansour Izadi (Mike) took great care of all of us (my daughter, my husband, my son, and myself) during the test drive and purchasing experience. We went through the financing with no issues thanks to Mat and Mr. Steve Jones. Mat was great, very helpful and very understanding of what we needed. Everyone was very friendly, respectful, cordial, and very, very, very helpful with the entire purchasing transaction. I would HIGHLY recommend anyone to Kia of Bowie with no doubt.

JCOPtima

Nov 30, 2015

Mansour Izadi (Mike) is the prime salesman at Kia of Bowie and made purchasing a new car the best car buying experience I've had in the last 10 years. He is attentive, proficient, professional and provides world class service. For an enjoyable and comfortable car buying experience, visit Kia of Bowie and ask for Mike.

Ms. E

Nov 11, 2015

Earl Ward was a awesome salesperson and I highly recommend him to any one that's looking to buy a vehicle. I luv my Sorento.

newcaredward62

Nov 3, 2015

Kia of Bowie treated me respectfully and made me feel special! Very friendly staff! I have a new car thank you for all your service!

AL

Oct 26, 2015

My overall experience at the Kia of Bowie was a pretty good one. Some of the staff there were extremely friendly and helpful in assisting me to chose the best car that fit within my budget.

dlr101

Oct 23, 2015

Good and fast customer service. This was a great and positive car buying experience.Mansour 'Mike' Izadi helped find the vehicle that fit my budget and preference.Thanks,

knspain

Sep 20, 2015

I always dread shopping for a car, it's long and daunting with a whole lot of back and forth of "this and that". Surprisingly, I received exactly what I asked for. The funny part was the extensive test drive that landed me in the task of grocery shopping. Steve didn't complain. The longest part wasn't even the negotiations, it was waiting for all the other purchasers to seal their deal before mine...SMH! That's a twist. Steve still shakes my hand every time I come in for service with that Colgate smile..

TLC

Sep 20, 2015

This was one of my most positive car buying experiences. They listened to what I wanted and met all my expectations including a fair trade in for my car. They were determined to find the SUV that met my needs and were very courteous and accommodating. The financing discussions were fair and communicative, no funny tricks. Everything was fully explained, I feel like I would certainly come to Bowie Kia again in the future and would certainly request Mike and Fernando along with the rest of the team who helped.

AntCole3

Sep 11, 2015

I've always encountered EXCELLENT customer service and superior satisfaction from Earl Ward and the manager Mike when I enter this dealership. Not only do they have a wide selection of cars to choose from but they offer you competitive prices and premium incentives added to your purchase. This was my second Kia Optima car within the last 2 1/2 years and i Earl Ward has stayed in concontact with me through the entire time to make sure I'm getting the most out of my vehicle.

Stacey D.

Sep 9, 2015

Steven Jones, Manager and Mike, salesman helped me purchase a 2015 Optima. They were great to work with and I would highly recommend friends and family to this dealership.

judy and rod

Aug 21, 2015

This location is a friendly and relaxing place. The GM Steven Jones and our salesman Mike were TOP NOTCH, when it came to satisfying our shopping needs. We are very satisfied with our 2015 Sportage purchase and will see them again in the future. Overall friendly staff and fellow salespeople. Thnx again. Rod and Judy

This Guy

Aug 18, 2015

So i bought a mb glk 350 from these guys and I'm happy with the car. As soon as I showed up, Jay greeted me and helped me out. We took the car for a test drive and loved the car. The dealership was clean and the overall presentation was nice. The actual buying process was a bit long. Negotiating loan terms and vehicle pricing is never fun, it's easier if you have perfect credit, and an infinity sign where it says "balance remaining". Your experience may vary based on your credit and negotiating skills. Nonetheless, a deal was struck, and I can live with the terms. Of course, I'm writing this review based on the car not falling immediately apart after driving off the lot. I'll revisit my decision in a month. ....also there was some woman that tried to sell me extended coverages on the vehicle. You might experience her if you purchase a used vehicle from them. Didn't want to be mean, but like I just signed my life away I kind felt like her job is to throw salt in the wound. Nice lady, unfortunate task she has.

spink

Aug 18, 2015

Earl Ward had superior service and made the car buying experience painless-I appreciate all of your great service!! I love my new car!! Everyone at Kia of Bowie was amazing-I highly recommend this dealership and Earl Ward as Superior Sales person!!

QueenKia

Jul 30, 2015

Every time I come to Kia of Bowie I'm taken care of immediately and service is always flawless! My first kia was purchased at another location and their service department was TERRIBLE. I started coming to kia of bowie for service and never looked back. I traded my 2010 last November for a 2015 optima and they made the car buying experience so simple. I received fair trade in value for my previous kia plus other deals that i qualified for. Lamont in the service department ensures I'm taken care of in a timely manner whenever I come for scheduled maintenance and my car remains in wonderful running condition.

HappyKiaOwner

Jul 27, 2015

I was pleasantly surprised by the professionalism of the staff and speed in which my buying process was completed. There was not one person at the dealership that I worked with that was not helpful or pleasant...not one, from my salesperson, to the sales manager to finance to the receptionist. I would recommend them very highly. They even found the exact vehicle that I wanted even though it was not on their lot.

demandquailityservice

Jul 21, 2015

As a follow up to my review on 6/9/2015 labeled "demandqualityservice". I must admit that Kia response time was superb! My problem was resolved quickly and professionally by Steve Jones and Mike Izad as well as other Kia of Bowie dealership team members. I feel safe and love my Kia Optima! My sincere THANK YOU to everyone!

rudy d

Jul 21, 2015

I was treated with respect and I felt at home. Mike was a very good salesperson and I highly recommend him to give you the information you need to make a decision on the right vehicie to fit your needs.

mgreene

Jul 5, 2015

Kia of Bowie made purchasing a vehicle easy. My husband and I decided to spend our Sunday test driving new cars. We had absolutely no intentions of purchasing. When we arrived at Kia Mike (salesman) greeted us with a warm smile and a firm hand shake. Mike showed us cars and took the time to answer questions even though he as aware that we were just "looking". Mike was so kind, patient and not pushy. He made us feel like family. After several hours of being with Mike we came across a car that I totally loved. My husband was not convinced but by this time I was ready to ride away in a fancy new car. Mike was still not pushy. He introduced us to Steve Jones. Mr. Jones was just as nice, professional, and warm. Mr. Jones suggested that we take the car overnight and come back in the morning. Needless to say in the next day we purchased my new shiny car.Because of the exceptional customer service, feeling like we are apart of the family, and a great deal on our car we went back and brought a car for our daughter. If your looking for a car or "looking for a car go to Kia of Bowie because they will treat you right. We didn't have to haggle because they wanted to give us the best deal possible. Come join the family and buy at Kia.

Peggy

Jul 3, 2015

They stayed late to complete the transaction, were very customer service oriented; Sales Manager Steven Jones, salesman Mike, the Finance guy Matthew, the receptionist that was on duty the night of 7/1 were extremely accommodating. They did not try to rush you, even though it was late. Everyone in the dealership, were very courteous, all management was very helpful. The entire dealership made you feel welcome and glad you stopped by. Excellent dealership, I would highly recommend them.

qdea4u

Jun 1, 2015

Manager Steve Jones was very friendly with no pressure... Also Mike Izadi was very informative on the cars knowledge. Very pleasant and friendly workplace. I like the fact they did not pressure you to make a decision

Hossein_azimi

May 8, 2015

Before going to this dealership , I visited tow other Kia dealerships .I should say that we were not happy with them . This dealership was suggested by one of our relative , and we were very lucky to visit this dealership , the salesman ( Mike Izadi ) and the general manager ( Tom Dadgar ) and the sales manager ( Fernando ) and the financial manager ( Ariana ) were very friendly and helpfull . We are realy satisfied with their service .we suggest this dealership to anyone who wants to buy a Kia car .

Ray123

May 7, 2015

The service was great. When I arrived there I was nervous because someone was was already checking out the car I wanted and I didn't think I was going to get it. But at the end of the day I went home with the car I wanted. Thank you again

satisfied customer

Apr 20, 2015

They were honest repectful, I left with the van I wanted at a good price, my payments are reasonable . I am completely satisfied with kia of bowie

VWDRIVER

Mar 31, 2015

These people sold me a used car and not even a week later it started to fall apart! Do not go to this dealership! They will try to influence you to put things on your contract to save them money. The car business is about making money, in their eyes that's all that matters. Take it from me, go elsewhere!!!!!

Caseygraham15

Mar 22, 2015

Highly reccomend Mike Renfro! Great customer service! Very nice sales people! Thanks for making my first car buying experience so smooth! Highly reccomend this dealership

RalphS

Feb 13, 2015

I found the truck I want online at Cars.com. I made an appointment with Earl at Bowie Kia. Earl was unavailable when I got there and Steve filled in. He was polite and helpful. The truck had had its catalytic converter stolen the night before so I could not drive it. In spite of that, with Tom, the sales manager, we made a deal which I thought to be very fair. Their finance manager, Matt, got me a better rate than I had gotten on the internet. I picked up the car a few days later and it is perfect!

Greg

Feb 5, 2015

Stopped by to pick up oil filters, and cabin and engine air filters. Firstly, dealer said they needed my VIN number in order to find my filters. Huh? It's a 2014 SOUL +; they all use the same filters. Secondly, the pricing is ridiculously high. Other KIA dealers charge half that of KIA of Bowie. RIP OFF. Will never use them again.

Esha_Greer

Jan 6, 2015

Service is always great here. Customer service is always friendly and the car service is always done in a timely fashion. I aldo bought my car from this dealership and haven't had any issues. I definitely recommend!

Tash33

Jan 5, 2015

Overall my experience at this Kia dealership is usually very pleasant, and this last trip was no exception. Everyone in the service department are very friendly and helpful.

TNLEWIS

Jan 4, 2015

Had my oil changed and the gentlemen that did it was amazing! So very nice and professional!! He was very welcoming and will be coming back because of him!

Engine833

Jan 3, 2015

Boss Man Brandon Is Who You Need To See When Making A Visit. Very Optimistic Young Man & Doesn't Mind Getting Your Question Answer At Any Mean

redrider

Jan 2, 2015

Needed several things done on my Sorento but could not afford everything. My service associate helped me make an educated decision on what I could delay for a few weeks and found a discount for my services.

Cereese83

Dec 30, 2014

This was my second time coming here and the staff was great. They informed me of everything I needed to know about my car and the services. The price for an oil change was very reasonable compared to other places I had gone to. This will definitely be a place that I will continue to give my business to. Mainly because of the customer service.

davidg

Dec 26, 2014

I had a wonderful experience at Kia of Bowie! Thanks to Sharon Humes I was able to save money on the tires I need. She was super helpful and extremely friendly, I would recommend Kia of Bowie to anyone, you will definitely receive quality service there!

mlc13jia7

Dec 9, 2014

Let me begin with I love my new 2014 Soul. The experience which followed my purchase is shameful as well as unnecessary. I purchased an alarm system and a remote starter and for some strange reason no one including the sales manager Ariana Williams could schedule an appointment to have me come back in to have it installed. I must have called and left 10 to 15 messages before I finally reached Anthony in Finance who promised to help me. He kept his word and I finally had an appointment, almost a month after my purchase. When I arrive for my appointment I was advised "oops" the 2014 Soul cannot have both options. I ask so you refuse to schedule me for a month then you get me here and say we can't install what we sold you. Ariana attempts to pacify me and I am promised a credit to be sent to my lien holder which 2 months to the date still has not been processed. I looked at my phone history and I have contacted Kia of Bowie over 25 times in an effort to resolve my concerns. I would have gone in person however I live an hour away in "good" traffic. I have spoken with Ariana on at least two occassions. Once about 4 weeks ago she advised the payment had just been processed. I contacted her again on 12/7/14 and she promised to give me a call no later than 1:00pm yesterday (didn't happen) with a resolution and/or status regarding my credit. I called Kia of Bowie today 12/9/14 she of course was unavailable and I left yet another voice mail message. My next step is calling Kia Coporation. I am so disappointed with my experience. Not to mention I bypassed 2 other Kia dealerships that are much closer to give this location my business. I wanted so desperately to refer my son and mom to them but their lack of responsiveness has proven exhaustive...buy Kia just not from Kia of Bowie. Anthony in Finance and Lamont in service were outstanding. Earl in sales made every attempt to make things right but he is unable to correct managerial concerns. It is a shame the management doesn't handle calm, patient customers with proper respect.

YvetteG

Nov 25, 2014

I want to thank Earl Ward (Kia Sales) for a multiple of reasons. Mr. Ward has continually stayed in contact with me over the past 6 or 7 months and providing me information on new and pre-owned Kia vehicles. I visited Kia of Bowie on Saturday, Nov. 22nd and sat down with Mr. Ward for the first time. I want to thank Mr. Ward for his professionalism as a salesperson of Kia. Mr. Ward talked to me about the Kia vehicles and the different models of the vehicles. Mr. Ward was very interested in what I had to say as a consumer and did not try to sale me a vehicle that he knew I did not want. I test drove the 2015 Kia Optima EX and was instantly spoiled by all the features that was offered in that vehicle. Needless to say, Mr. Ward made my experience with Kia of Bowie very pleasurable. I chose not to get the vehicle the day I test drove it as I wanted to go back home and do more research on my own and review my budget. I returned the next day and met with the Finance Dept. (Arianna). My experience with Arianna was awesome as she was very patient with me and did most of the talking with my credit union to seal the deal on my newly purchased vehicle. Thanks Arianna. So, Kia of Bowie has my business in the future. I enjoyed my experience and I will refer my coworkers and friends to Kia of Bowie (Earl Ward, Sales) for the purchase of a new or pre-owned vehicle. Again, Thanks....I am loving my KIA.

sweetmoma1961

Aug 23, 2014

Service was Excellent. I would recommend Kia of Bowie to anyone that is looking to buy a new car. Staff was Excellent. The wait was not long. Overall good service.

David Sim

Aug 14, 2014

Every time i call about their specials they sold out. I'm telling them that i'm looking for a new car, they starting to push their used cars with the price of new car.

gottanewride14

Jul 28, 2014

Kia of Bowie, will definitely get my business!! From start to finish I received the best customer service I have ever recieved as a car buyer...and Ive been through a few. The GM Rick Peregoy and salesman Brandon...top nutch professionalism. Keep Up The Good Work!!!Amy Hodge

ukman

Jul 10, 2014

I would highly recommend Kia of Bowie and the two employees I worked with in purchasing my new Kia. They went above and beyond to ensure that I was comfortable with my choice of vehicle and price I was willing to pay. There was no pressure and I really felt that their primary concern was to make sure that left the dealership with a positive customer experience, which they succeeded in doing. Keep up the good work.

RyKel225

Apr 23, 2014

I bought a new Kia Sorento on Sunday March 9th. At the time of purchase I also bought the interior and exterior protection the car that was offered to me by Carol. On Saturday March 29th I dropped the car off at Toyota of Bowie so they could do my interior and exterior. After picking up the car and strapping my car seats back in I noticed a black plastic cover that was just sitting on my back seat. Looking at it further I realized it was the cover that sits over top of the bolts that hold my 2nd row seat to the floor. The dealership had broke this and just threw it in the back seat. Did not say anything to my husband when he picked it. I called Carol immediately and left her a message on her cell phone to let her know what had happened and how displeased I was that it happened and no one even bothered to apologize or say they broke it. She never returned my call and when I tried a 2nd time to reach her I got her voicemail again. I then contacted my salesman Catrell the same day and told him what had happened. I took a picture of the piece and gave him the part number. He told me he would get it taken care of for me. After sending the shipment a 2nd time (it got lost in the mail the first time) I realized I had received the wrong part, I then told Catrell that this wasn't his problem to fix and I thanked him for trying to help. I then called the dealership and asked to speak to Carol's supervisor who I found out was Ryan. I explained to him the situation, that it had been 2 weeks and Carol never called me back. I told him I did NOT want to deal with Carol and I wanted someone that could handle it correctly. He told me he understood and he would get back with me. 2 days later Carol called me and left a message apologizing she hadn't contacted me because she was trying to go through the right channels to find the correct part. Also mentioned the part was on backorder and I should receive in 4-5 days; said she would be in touch with me again. I did NOT receive a part nor did Carol call me AGAIN. 5 days after I was expecting to receive the part, I called the dealership again and told the situation to Rick. He sympathized with me and took the part number again. He told me he would take care of it. 2 days later I called the dealership AGAIN and asked Rick if he had any luck with the part. He asked me to hold and I got a girl I was unfamiliar with. She told me Rick had asked her to answered my phone call. She knew NOTHING about what was going on and I had to explain the situation AGAIN to her. At this point I was totally irate and asked her to speak with Ryan and Rick's supervisor since even speaking to managers I couldn't get this simple part ordered and sent to me. She took all of my information and got with Rick and called me back within a few minutes. She told me the part would be in on Friday which means after all the phone calls the part WAS NEVER ORDERED!!!! I informed her that I do not live close to Bowie, like I mentioned to everyone else and it should not be my responsibility to drive there to pick up a part they broke. I also told her apparently no one in that dealership cares about taking care of their customers once they receive their commission for a sale. So here I am almost a month after they broke the part and I STILL DO NOT have it fixed. The part is not vital to running my car, it's just plain principal. I bought a brand new 30K car that within 2 weeks the dealership broke a piece on it and NO ONE wants to fix it!!! I should have never received the car back in the condition I got it and the fact that I've spoken to 2 managers that don't care anymore about their customers then their employees do is absolutely terrible! For something that was such a small issue they've managed to turn it into a huge fight! I also called the VP today named Randy today and left a message for him to call me so I could express my concerns with him and I haven't received a phone call back. I DO NOT recommend these dealerships in Bowie to anyone looking for a car. Once they have your money you're no longer their concern!!

Turk17

Jan 25, 2014

Kia of Bowie, you have officially guaranteed that we will never use your dealership for service or to purchase a new vehicle. We dropped our Sorento off on Dec 23rd because it had been stalling intermittently. We agreed to leave it overnight, to give you time to take a look and try to figure out what was going on. I also asked for the tire pressure to be checked, and was told this is standard procedure with every car that comes in. The next day, after telling us you hadn't been able to replicate the problem, we picked it up from the sales dept. They handed over the keys without ever even asking what name the car was under. I asked for my copies of our paperwork, and they managed to give me the originals, with the technician's checklist stapled to it. I happened to look at the paperwork more closely after getting home, and noticed that the technician's checklist was completely BLANK. Not only did he not check my tire pressure, he didn't even do the standard check to see if THAT might answer some of the questions about why the vehicle had been stalling. I called the service department about this, and Lamont was apologetic about this. He indicated the technician was an "older guy" and apparently that was my explanation about why he didn't bother to look at my car during the TWO days we left it with the service department. I returned to the dealership after the new year, as I agreed to give Lamont his copies of the paperwork from the week before. By this time, my tire pressure light had come on, and I was extremely frustrated with my experience up to that point. Lamont had a different technician look at the vehicle that evening, and a part was ordered. They stated this *could* be causing the issue, and we could give it a try. Lamont also recommended we replace the engine and cabin air filters, because they looked pretty bad. The funny thing is, we bring our vehicle to you for oil changes, and just did a routine maintenance in October. How had nobody seen this issue before?!? Lamont said the part should be there by Thursday, that the replacement should only take about 30 mins when we come back, and he said he would call. He called on Friday, and said the part was in. We told him we would leave it overnight and pick it up Saturday morning, since it was easier than waiting there for the part and air filter replacements. We dropped it off around 5:30pm on Friday, and ended up calling at 1pm on Saturday, because we still had not heard anything. Sadly, nobody in service answered the phone, despite several attempts. We tried calling again around 3:00, and spoke with Lamont. He said they had not even looked at our vehicle yet!!!! He said he would call us when it was ready, and we confirmed that service closes at 5:00PM on Saturdays. At 4:40, we tried calling and again could not get anyone to answer the phone. We decided to drive over and find out what was going on, because I needed the car to drive to work on Monday. When we arrived, the vehicle was backed into a spot and waiting for us... as though it had been ready all along. Lamont just never bothered to call us. Lamont saw me walking in, and told me my car was ready. I told him I was here to pick it up even though he did not bother to contact me. When prepping my paperwork to check me back out, he advised the air filter was not replaced because they had run out earlier in the day. Isn't that why I dropped my vehicle off YESTERDAY?!? I asked him if he expected me to come back a THIRD time, and he indicated we could just wait since we will need our 60k mile service in about 8k miles. I asked him why he thinks I would want to keep the car until then, if this is the kind of service department I have to use, and he had no response other than "I understand". I told him i needed to leave because we were now late for dinner plans. He agreed to mail me copies of my paperwork, since he decided not to charge me after that incident. I walked to my car, got in, and wouldn't ya know it STALLED before I could even get out of the parking spot. That was January 11th. I still have not received my paperwork in the mail. I called on the 13th to discuss this comedy of errors, and Lamont offered excuses and apologies, but showed no effort to keep my business. He stated he would be ordering air filters and that we could bring the vehicle back in. I told him to call me when he physically has one for my vehicle, and I will bring it over. Twelve days later, he has not bothered to call about that, either. I am sure you will also be shocked to hear that my tire pressure light is STILL coming on. At this point, I have no reason to believe your service department has done, or will ever do, anything I have paid them to do in the two years I have been bringing my vehicle in. Not only will I never purchase or service a vehicle at Kia of Bowie again, I will be sure to avoid Toyota of Bowie and any other dealership that is part of RRR Automotive Group.

Dgrogan

Oct 22, 2013

Kia of Bowie is near my home. I stopped by simply to test drive a Kia Sorento. I was undecided between Kia Sorento or Ford Explorer. But after speaking to Saleman Marcus Thomas I decided to purchases the Kia that day. Marcus was very energectic, motivated, and knowleable about all the Kia products. I truly value attention to detail and exceptional customer service. Marcus was overall very impressive and the primary reason why i made the purchase. I think Marcus is a tremendous asset to Kia of Bowie. Please extend my sincere thanks!!

kcbnyc

Oct 22, 2013

Marcus and the Kia of Bowie team was very pleasant. They provided the best price and service to get my business. I appreciate the extra assistance to make my buying experience a smooth and stress-free one.

ypeters

Jun 3, 2013

I definitely had a great car buying experience at Kia of Bowie! The service was exceptional, and Marcus was extremely informative, helpful and friendly. He made what could have been a long and tedious process a very smooth and efficient one! Very pleased with my purchase.

teolis

May 21, 2013

On a single day, I emailed Jim Omeara, the manager, several times regarding a specific car listed of their website. I explicitly stated that I would buy the car at a price close to that listed on the website. I asked that he not waste each other's time by confirming that my offer was in the realm of an acceptable one. Admittedly, his response did not address the specific price but he did encourage me to come into the dealership and that we could do a deal on this car. I showed up that night and asked for Jim expecting to be dealing with him directly. After a small wait Jim came out and told me that Marcus would be taking care of us. OK, Marcus was great and we found the car to be exactly as advertised and exactly what we wanted.When it was time to talk numbers I was surprised to find that I didn't "qualify" for any incentives and that my price was actually about 5K higher. My counter was the price I had given Jim in the emails. Of course Marcus was flummoxed by this and needed to get Jim. This in itself was disappointing but not entirely unexpected. What I was mortified to discover was the reaction I got when I reminded Jim of my emails. His and the entire dealership's attitude became extremely adversarial and unwelcoming. There was no counter offer. And I was told that. "not everyone can be a KIA Bowie customer" and this was followed by a hench man saying "especially not you". I found this to be an extremely customer hostile dealership and I would encourage NO ONE to be a KIA Bowie customer.

Roastacia

Apr 14, 2013

Mr. Marcus Thomas was very professional, prompt and precise... Thank you Kia of Bowie. I highly recommend them. Professional, clean and wonderful customer service skills. I love my new 2013 Kia Soul.

tdillard61

Apr 2, 2013

We had excellent experience at Kia of Bowie. Marcus Thomas is a very professional and down to earth sales representative. He has a very kind spirit. We were very impressed with the entire management. I strongly recommend this dealership to friends and family.