Used Cars for Sale at KIA of Des Moines in Des Moines, IA

Jerome

Nov 1, 2016

Had oil change, tires rotated and recall work done. No delays at all.

Kenneth Lake

Oct 28, 2016

I purchased a new used car, my wife and I was very happy with car, the cost, the rep who (Bill Blair) " LOVED THE CAR" We had it for2 months, a semi hit us and totally wrecked the car "KIA Sedona 2016". We went back to the dealership get in touch with Bill Blair. We told him what happened. He helped US with getting a nother Sedona, helped with the paper work with the wrecked car, and also got us into another Sedona within ample time. Thank you Bill, And thank you Kia.

Richmond, Jo156

Oct 28, 2016

Ed Arnold is top notch!! Friendly, personable and knowledgeable!! He made my experience worry free and hassle free. I went to Kia of Des to just look at some cars to buy. I didn't realize that I would be going home with a brand new car the same day!!

Desirae Davis

Oct 24, 2016

Ed Arnold made our selection and buying process so easy! We were there less than hour. Everyone we worked with between the service department your and the credit staff were all very helpful. I will definitely be back for our next purchase!

Wendy Mullin

Oct 24, 2016

Want to say "thank you" to Matt Ayala for making the purchase of my new vehicle so easy! He was very nice, knowledgeable and easy to work with. I was out the door within 2 hours and I couldn't be happier with my new Kia Sportage! I would highly recommend Kia Des Moines for your next car purchase!

DesirawDavis

Oct 24, 2016

Ed Arnold made our selection and buying process so easy! We were there less than hour. Everyone we worked with between the service department your and the credit staff were all very helpful. I will definitely be back for our next purchase!

Beryl Hull

Oct 18, 2016

Work was done in a timely and friendly manner. Keep up the good work.

Dean

Oct 18, 2016

went to Kia to browse their used vehicles and appraise my old truck. I honestly did not expect to accomplish anything other than window shop. I didnt have prestine credit, but the people there still made me feel like I was a worthwhile customer. Looked for a used rio, walked out with a brand new rio. Hats off to kris and Aaron for their amazing customer service! Kia of Des Moines has another customer for life!!

CrystalLynn

Oct 16, 2016

The entire experience was flawless and my salesman, Kris, did a great job. Quick, professional and satisfying. I will definitely refer them to friends and return in the future.

Kathy Bancroft &Patrick Jensen

Oct 16, 2016

Just wanted to thank Kia.n Salesman Bill Blair.what a outstanding gentleman.made everything go smooth,answered all questions we had,the ride was smooth on the test drive.n all paperwork including costs.n payments were done perfect.I would recommend Bill to all my friends.I love Kia.but it's great when you have people like Bill working for you!!!

dsposeto

Oct 16, 2016

I was very happy with the experience I had with the Kia dealership. I have been buying Mitsubishi's for the past 20 years. This is my 5th Mitsubishi that I have purchased and I have been happy with all of them. The sales personnel, especially Jeff Davis was outstanding.

Mahmood Ramezani

Oct 15, 2016

The financial manager (Jim) doesn't know how to do his job. He is not polite and because of him we made to return our new car after two weeks! Totally disappointing.

Olivia

Oct 1, 2016

Looking to buy a car? Make sure to make a stop here. You won't be disappointed.

Martimo

Sep 30, 2016

I was very pleased with sales personnel who helped find and purchase my new 2016 Sorento. In a matter of minutes Mr. Arnold was able to find me the car I wanted and sealed the deal in a flash. Thank you for being so knowledgeable and experienced in what you do to giving the customer just what their looking for.

Todd Mitchell

Sep 28, 2016

The purchase process was seamless. The dealer took very good care of us. I have nothing but praise for how simple Kia of DesMoines makes buying a car.

Madison

Sep 27, 2016

They have an outstanding customer service, they try to help you to get what you want. Very courteous. They are not pushy and they are quick.

Garrett Van Maanen

Sep 26, 2016

I got the 2016 Kia Rio and we love it! I would recommend this dealership to my friends and family in a heartbeat. Go get yourself one today you won't regret it.

Bobbi

Sep 24, 2016

Good overall customer service and follow up. Love the 2017 SXL...so many options and all were explained. Left the dealership feeling very comfy in such an awesome vehicle!

dvd

Sep 23, 2016

It was a great experience and the salesman knew what he was talking about.

Jaime1982

Sep 22, 2016

I hadn't bought a new car in years. I had a wonderful experience. Everyone was so friendly and sincere. I test drove a couple different cars, not just the one originally discussed,and fell in love with a Soul. I would recommend this dealership to anyone looking to make a change in their vehicle. Thank you Kia of Des Moines!

Tammy

Sep 22, 2016

This dealer communicated with me using text, email, and phone making my time in dealership so quick. Financing was so quickbdid it on line came in sign and drive.I even changed mind on car last minute got everything switched super quick!!!!!

Cubs fan

Sep 21, 2016

Had a great experience overall, from sales to finance. Great team working there.

Janice K. Smith

Sep 21, 2016

Purchased our third Kia, felt a little rushed, would like to have driven a Sorrento too, but the salesperson said the Sorrento's were higher then the Van, we found out that was not true, there were Sorrento's for the same amount and even less. That was partly our fault since we should have insisted on it. It our third Kia van, and we had good luck with the first two, we do like the van that we just purchased, but think we should have waited a while to buy it. Being older we are having a bit of time trying to figure out all the options. But we are finding out more and more.

Soprano10

Sep 19, 2016

My experience at this dealership was excellent. Ed was professional, personable, and did not waste time. Contrary to other dealerships, we were able to take the vehicle for a drive on our own and upon returning, Ed was prepared with figures and options based upon my feedback and budget. I returned and leased a new vehicle in approximately two hours. The staff was excellent and the entire experience was simple. I would highly recommend them!

Ronald Babb

Sep 15, 2016

This is my second vehicle from this dealership and I am totally satisfied. Extremely professional, friendly & knowledgeable sales person. Financing was done with no hassle and delivery was very smooth. Overall, a great car buying experience!

Dale

Sep 14, 2016

Matt Ayala was very personable, knowledgeable and efficient. Our total experience rates a "10".It was the fastest we ever bought a car and it is a beauty. It is our fourth KIA and by far the best - best ride, best looking very quiet and pleasant to ride in. KIA has a winner!

Rick!

Sep 14, 2016

I didn't have any credit and Q the sales man went above and beyond to get me and my wife in the car we wanted, we will buy again from Q and Kia

KyleB

Sep 11, 2016

I was stuck with a 10 year old car, and still owed over $6000 on it! I was looking for a way out from it, and into something newer, and Chris Weyer bent over backwards to help me find one. I really can't say enough good things about KIA of Des Moines! Fast, courteous, friendly and painless! As I'm writing this, I still can't believe that they were able to get me out of my old car that I still owed thousands on and into a brand new one! I'm so very grateful that I went to see them. Chris was awesome! If you're looking to buy a car, do yourself a favor and go see the people at KIA of Des Moines.

Kyle B.

Sep 10, 2016

I was upside down in a ten year old car, paying four times what it was worth. I was looking for a way out and Chris bent over backwards to help me find one. I really can't say enough good things about KIA of Des Moines! Fast, courteous, friendly and painless! As I'm writing this, I still can't believe that they were able to get me out of my old car that I still owed thousands on and into a brand new one! I'm very grateful that I went to see them. I'd definitely recommend them!

Marti

Sep 5, 2016

I had a few emails with Matt Ayala before I went to the dealership. But before I went in I got on their website to get an idea on what they would give me for my trade-in (2000 Mazda 626) with over 430 thousand miles on it. When I used their tools on the website, they were on!y.going to give me $1000 for my trade-in. I needed more than that so I would have a bigger down payment. I sent Matt an email and told him that $1000 wasn't enough and that I thought they were offering $5000 no matter how old it was or what kind of shape it was in. Matt sent me back a message and told me to come in that we could discuss what I wanted. They ended up giving me more for my car and! left with a 2016 Kia Soul. Thank you Matt and every one involved. I love my Soul.

Kimberly Wooten

Sep 4, 2016

Was my first time at dealership, Jeff Davis was my salesman, he made my experience painless. Staff was friendly and very knowledgeable, I felt as if they valued my time and didn't waste it.

Kacie

Sep 3, 2016

Purchased my car on 08/05/16, requested automatic start be placed and car to be re-detailed. Upon placing auto start it was noted there was a defect with the car antenna and a part would need to be ordered. No further details were conveyed. I had a planned trip to leave town, scheduled with Sales Manager to return car on 08/16 for re-detail. No one communicated to me the antenna defect would not allow me to receive any reception, made for a very long road trip! Received call on 09/16 antenna part in; it was communicated I had an appointment for a car detail and would bring the car in that day for both items to be addressed. Brought my car in, no one could figure out what needed to be fixed or where my car needed to go. I got an additional call once I left asking again why my car was there. 08/17 called car finished; arrived and car was not detailed and body work not address; physically pointed out areas to service person. 08/19 received call to return loaner car as it had been sold, my car still not complete. Had a face to face meeting with Sales Manager in regards to all problems in which had occurred. Verbally voiced areas in which needed attention with vehicle; he would personally ensure all items were addressed. Received another call later in afternoon to pick up car as it was completed. Stains still present on seats and visible on ceiling. Body touch-ups not even corrected or touched. Communication between departments/employees is severely lacking, not impressed! Salesman was not helpful or knowledgeable!

Dick Evans

Sep 2, 2016

My third purchase at this dealership. Have always worked with Ed Arnold. Started looking around early this summer, never felt pressured , always told to return when "I" was ready to buy. When I returned, sat down with Ed went over various options available. With the help of his input, I felt I made the best decision for "ME". As Ed completed the paperwork, Aaron took care of the finances, and Russ oriented me to the new vehicle. A real professional,efficient operation. With the quality of the vehicles they represent, I think I have found a home for future purchases

Alan Carty

Sep 1, 2016

Sales staff was awesome!!!!!!!!! Bought a used Nissan Rogue, get vehicle. Sales person Chris Weyer was a great guy, not pushy hooked me up texting with me. He got my loan approval before he even met me. Went for a drive and a couple hours later drove the car home.

MK

Sep 1, 2016

The overall experience was amazing, no pressure to do anything more then look and ask questions. Dealt with Kris Kremin it was such a change from the last time we tried to work with them when they were in Grimes. Long story short went out to look at them and figured we would end up going out of town again. The service and treatment from Kris was so great we ended up leasing that night and my wife is extremely happy with her new Sorento ended up with a much nicer one then we thought we could get with the deal he worked out for us.

Jason Sweeney

Aug 31, 2016

Oil change got in and out in decent time. Everyone was friendly

kia

Aug 26, 2016

We have a new 2017 Kia Sportage. Our sales man was Chris Weyer, who did a wonderful job, we had a nice conversation about a deal price. I hope that I did not leave Mr. Chris under impression that we were offended by him or have unpleasant experience due to a little misunderstanding with finance options and cash rebate. It is totally opposite Mr. Chris , we thank you for your welcoming, funny and professional attitude during the first myself visit and than our second visit (myself and my wife), thank you for holding our a new vehicle and waiting for us to come back to make this a great deal. I am the guy who like a jokes as well, and I hope that next time when you go to play golf maybe you could invite me too, to help you celebrate selling the vehicle, like our 2017 Kia. Also thank you goes to Matt, a guy who works at delivery dept, who did a great job showing in/out about vehicle.Thank you to Mr. Jim from finance who helped us with paperwork, and who took all of our money, can you believe it?? Little a joke.Chris be prepared for more sales in the future, as I find and sent someone your way.Best regards,SK

KIA Forte Driver

Aug 24, 2016

I had the BEST car shopping experience by far at KIA of Des Moines! My car dealer Marquet Newsome was not only knowledgeable, but also personable which is important to me while shopping alone for a new car. Marquet was patient as I am very picky and had a great personality overall!! If you're looking for a great car shopping experience go to KIA of DSM and ask for Marquet!!!

JohnKIowa

Aug 22, 2016

Excellent service and people. The service was completed faster than promised; great facility

Jamed Shady

Aug 20, 2016

Whole experience was great. The team was very friendly and had everything ready for me when I arrived. The vehicle was clean and the team was very kind and informative

marla16

Aug 19, 2016

Everything about my car shopping experience was handled with the excellence and respect that I have enjoyed with them in the past 7 years. Thanks so much to Patrick for all his patience !!

Pastor Bruce

Aug 16, 2016

We had a great visit and decided not to look further. We had already been to other dealers.Gus was ready when we arrived and helped throughout our time.

Vks

Aug 16, 2016

I have loved the Kia automobile for 9 years, beginning in 2007 with my '07 Spectra. I decided it was time for an upgrade. I went to Kia of Des Moines and Ed Arnold was so very gracious and helpful. In three hours they had me behind the wheel of a 2016 Optima and down the road. Everyone was so helpful. I highly recommend the lease option. I'm loving my new ride and the warranty is outstanding. Thank you, Ed and the team at Kia of Des Moines! Five stars!!!!!!

Jodi Borne

Aug 11, 2016

The staff at Kia of Des Moines were all very helpful, courteous. and professional. They made the car buying process less stressful and overwhelming. Jeff Davis was concerned with what would work for my situation and budget instead of trying to sell me something that was more than I could afford.

Amelia

Aug 11, 2016

Went in to trade in vehicles, left feeling like I was respected and helped to the fullest! A+++ staff and care. Won't go anywhere else!

Helen Kehlenbeck

Aug 10, 2016

They made me feel comfortable and at ease. Especially, my salesman Jeff Davis.

Charles Aldrich

Aug 9, 2016

Went in for a safety recall without an appointment. Service was finished within 3 hours. Comfortable customer waiting area.

Smith49

Aug 8, 2016

I was looking on line of the Kia website in the certified pre-owned found a very nice awd Kia. I talked with a co-worker and showed her the picture good price and very low mileage, so I went for it. I got a response from Bill Stone by text before I even got off of work. I got home called Bill back and set up an appointment for Thursday Aug 4th, met Bill test drove the SUV love it!! and was approved very quickly I couldn't believe it, I'm still on cloud 9!!. Bill was very pleasant to talk to and explained everything to me I appreciate his time helping me to get in my new Kia that night, again Thanks Bill for everything everyone was so pleasant on down to the last person I was in contacted with. The person that explained my new Kia and taking my picture to his supervisor coming out and shaking my hand and made me fill very comfortable. Thanks again for everyone involved working hard to make my dream come true.Alicia Smith

Kirk Orna

Aug 7, 2016

Stopped in to get pricing on new Sedona. Had our German Shepherds in the car so didn't think we were going to purchase one. To our surprise, they told us to bring them in to the dealership. Everyone was very helpful, listened to what we wanted and worked very hard to meet our needs. It was a very pleasant experience , every person we came in contact with was very accommodating to us and our dogs! In the end, we purchased a Sedona. We have had two Kia's in the past and liked the vehicles a lot. I would recommend Kia's to anyone!

Richard

Aug 7, 2016

Sent my credit application in and Patrick Grady contacted me within minutes. Told me to come on in he knew he could get me a car. Figured a used one would be all i'd be able to get. Asked what we were looking for in a car and got us approved for a new Forte. Couldn't be happier. Thanks for everything Patrick , i'll definitely be coming back

MaSo1

Aug 3, 2016

This has been by far, the best car buying experience EVER! I was referred by a friend of mine and met Moe who was one of the most kindest and helpful people I have ever worked with. He listened to my concerns and found something that worked perfectly for me. I was treated with kindness and respect, no matter how many questions I had. I can't express enough all my gratitude. Thank you!

Diane Hunter

Aug 2, 2016

Marquet was our salesman and was very helpful in making our second Kia buying experience a good one. He knew what questions to ask in order to help us make up our minds. Very happy with the sales help and the overall buying process. A true successful, pleasant experience.

Kirk Noel

Aug 2, 2016

Great experience, good staff, clean facilities...................................

Robyn rieke

Aug 2, 2016

I came into just look and see what I could get into needed something easier to get in and out of for my family cause my other car was a pain and Ed Arnold talked to me about a Kia and that I would love it. My mom has one that she purchased through you guys and she absolutely loves her so figured I would give it a shot and my family and I are completely in love with it l. We love how it drives and it's a good get up and go little car I don't think I will be going back to anyother type of car except a Kia Soul. Thank you Ed Arnold for all your help and feed back on this vehicle. Can't wait to do more business with you soon.

Thad fitzgerald

Aug 2, 2016

I went to Kia not expecting a whole lot other than to be told no they cannot help me. I met with Patrick, who listened to me asked me some questions. I was looking at the Soul as I like the looks, but had never seen the inside, or driven one. We went on a test drive, came back and put together some numbers, which was a little out of my price range for monthly payment. I told Patrick what I was looking for for payment, and we went back out and started looking at more of them that would get me in my price range. I found a color I absolutely love in the Soul wish yard, filled out the paperwork, and I drove out in my new car. I am completely impressed with how well he listens, does whatever he can to make sure you leave with the car you want, the car you can afford, and if there is anything you need to let him know. I could not be more satisfied.

annelothi1

Jul 31, 2016

We had a great salesman that listens to us on what our needs were. He did his best to get what we want at the price we want.

Austin Murray

Jul 29, 2016

Im only 20 years old. The first car I bought was merely because I had no credit whatsoever. After a couple years of building it, I went to Kia to get a new car. I was greeted & helped not even 30 seconds after getting out of my car. After a few hours, & looking at a few vehicles in my price range. I found what I was looking for. Patrick Grady, the salesman their at Kia was a HUGE help. He understood it was a huge step forward & gave me plenty of time to make my final decision. I left Kia with a BRAND NEW CAR at 20 years old! What a great feeling that was, & a big thanks to Patrick, & Kia of Des Moines for being so helpful. GREAT DEALERSHIP. 5 STARS.

wilma32003

Jul 27, 2016

They all went out of their way to help us drive away in a new car! Even with not so good credit we got approved! I would recommend them to anyone.

Linda0705

Jul 26, 2016

WOW what great service i received. From the finance manager down to the gentleman that showed me and installed my phone on the Bluetooth. They all worked hard and this was the best car buying experience i have ever had.

Jane Bjork

Jul 25, 2016

They serviced my car very well and in a timely manner, I was very pleased.

Ken Roberts

Jul 24, 2016

Excellent service and top notch effort. Great vehicle at a fair price. Even with less than perfect credit we we're able to drive off the lot in a new car.

Kenneth Roberts

Jul 24, 2016

Excellent service! Bill Stone went out of his way to help us drive out in a new car! Even with poor credit we got approved! I would recommend them to anyone.

Blanca Collins

Jul 22, 2016

Have had a suzuki sx4 and love it. Have given the essential care to it and I am very proud to say that it works accordingly. My husband purchased one also and he loves it also. Thanks

first brand new car ever

Jul 17, 2016

I purchased a brand new 2017 Mitsubishi Mirage and my salesman Moe Ibisevic was fantastic - he listened to what I wanted, made good suggestions and was more than helpful. All the employees that I came into contact with were great - they were friendly and very helpful. This is the first brand new car I have ever purchased and the experience was better than I could have hoped for. I would definitely reccommend this dealership to everyone.

hiemstra96

Jul 17, 2016

My husband and I went to Kia JUST TO LOOK and walked out with a Kia Soul!!! Very happy with the Soul and the dealer!!! Thank you Kia!!

Nomorekias

Jul 16, 2016

Enjoy your new Kia bu don't expect them to fix it. You will get "cannot duplicate" or "within design specs". My second transmission in my Sorento clunks badly, just like the first. I have been told to drive it to let it get worse. I did, and now the service department manager is telling me that my noises are normal under normal driving conditions. He also told me the get paid to fix car, not do deep diagnostics. He continued by telling me that if they swap the transmission and Kia says it is not bad enough, the service department will be charged for it. So, they would rather deny the problem and let me be the one that pays for it in 8k miles when my warranty is over. I have had three Hyundais and this is my second Kia, I will never buy another Korean car. No more, ever.

Cindy Frost

Jul 13, 2016

The people at Kia are so friendly and helpful. I was having an issue with my tire sensor lighting up and took it in for them to check out. The got me right in, checked the air pressure in all the tires and then lifted th car to visually inspect the tire that had the lower pressure. They couldn't find Anything at first or second look. I had told my service guy that I was going out of town the next day and was worried about taking it on I80 the next day. He used a special spray that is suppose to bubble if there is an air leak. After searching more, he finally found a tiny nail hidden in the tire. Was thrilled that he took the time and then made sure to get the tire patched quickly so I could get back to my day. I even got a car wash. I felt like he listened and cared about me.

John Minor

Jul 12, 2016

drove into service bay... did a couple mins paper work... went to computer store down the block & then to Northern Tool to shop... before I was done ... my vehicle was done & I got a call on my cell phone while in the store... cost was less than i had guess.

Brittany Gray

Jul 10, 2016

I was really surprised how great their customer service was! All the staff were very nice and helpful! I has a lot of fun finding my car from kia and I absolutely love it!

Margaret

Jul 6, 2016

I was pleasantly surprised at how customer focused Kia of Des Moines was, and my sales person Ed Arnold worked so hard to get me exactly what I wanted. No hassles, and I left with an awesome new Optima! I wish I had looked into Kia's before- they are so nice, with great quality and safety features for the money. Thank you Kia!

David Federal Inspector

Jul 5, 2016

Kia of Des Moines are always friendly and pleased to see me. They recommend services but never pressure me on unnecessary items. I would and have recommended them to others.

John

Jul 5, 2016

Bought a brand new car from them hence the n/a on the repairs. So, I wandered in May looking at what they had available. Talked to Moe about what I wanted, and what I didn't need. He didn't try to up sell me the more expensive car. Then told him and his boss that I was not going to purchase till next month, and they said all right contact us if you have any questions. Then the next month went in and discussed how I was going to buy the car and how soon.The facilities are nice and clean, and they had bottled water if you asked. As well, the paperwork was not much which surprised my dad a bit.Overall a good experience on buying my first car.

Elijah Stanley

Jun 29, 2016

Very pleasant and QUICK! We were signing the papers before the end of the 2nd business day.

WhiteKnight

Jun 26, 2016

My credit isn't the best, but they worked with me and got me into a brand new Kia. I'm very happy with the way I was treated.

Mary E Thomas

Jun 23, 2016

I had a wonderful experience working with the dealership, my sales person Bill and everyone else involved with my final purchase. I highly recommend them to everyone who loves my new car as much as I do.

Braytoth

Jun 23, 2016

Great dealership, great people.I had a trade in that I owed more than what it was worth. They worked with me to get me a new 2016 Kia Optima. Great car and good pricing! They showed how everything works in the car and out. Detailed the car prior to me taking off with it, and filled up the gas tank without me even asking (never had that before without asking). Great service. I will definitely recommend them and do business again!

Denna

Jun 21, 2016

My first time buying a vehicle by myself since my husband passed away. I was very unsure of everything but i was treated very nicely and the man that helped me was very helpful, showed me everything on the vehicle. He let me take my time and think things out very carefully. I was very satisfied. Even coming in at 5:30 and they closed at 6, we didn't get out of there tell 7:30 p.m. but people stayed and got things done and was happy to do it.

Kenneth Lake

Jun 21, 2016

I want to thank Matt and the rest of the people for getting our car in and out as soon as possible. (The same day.) the only problem I have is, you don't live closer to me. lol

Me and DJ 0618

Jun 21, 2016

I've never been to Kia of Des Moines, all I knew was I wanted to buy a new Kia Soul. I was worried that they would be too "big city" and "high pressure" for me. It turned out they were just the opposite! Mo was really nice and even when we were still there past closing time, he never tried to rush me into making a decision. He had answers for all my questions and I had fun. I would recommend Kia of Des Moines, my sales guy Mo and the Kia Soul. Great experience from the minute I got there. Thank You!!

Jaelynn

Jun 19, 2016

Did a really awesome job find me my first car! I love it so much & it's such a cheap price to pay every month! Answered all my questions I needed & was very helpful.

dsmlocal

Jun 18, 2016

First off, we purchased used. Went to go pick up our vehicle and it hadn't even been cleaned/detailed. Dash/none of the interior had been wiped down/cleaned. Crud and animal hair from the previous owner came as an extra! Lastly, We have now waited over a week to get our calls returned in reguards to getting something replaced. Sadly, not impressed as we had heard good things about Kia of Dsm.

Ethel

Jun 2, 2016

I had a great experience with my car shopping. Marquet Newsome, was especially helpful, he had great customer service skills and treated my husband and I with respect. I knew what i wanted and left there with 2017,Kia sportage which i love!Thanks for ur help

JerJMur

Jun 2, 2016

Absolutely amazing car-buying experience. These folks really care about their customers and they treat you like you're family! Bill Stone (and the rest of the gang) were terrific. He went out of his way and was always one step ahead to make sure the process was quick, comfortable, easy - and most of all, that you're completely satisfied. Service sets this dealership apart from everyone else. No pressure, no haggle, no gimmicks - just upfront, honest, down to earth customer service! Couldn't be happier!

JeremyJMur

Jun 2, 2016

If you're like me and almost HATE car shopping - you need to do yourself a favor and check out Kia of Des Moines! This isn't your typical high-pressure, fine print and haggle on the price dealership. I had the pleasure of working one on one with Bill Stone and got a straight-forward, no gimmick - GREAT deal on a 2016 Kia. You could from the moment you meet him that he really cares about helping folks! These guys (from the sales manager to the finance guy) simply go out of their way to make sure you're educated, comfortable, assured and most of all satisfied with your purchase. The entire process took about 2 hours (yes, that's it!) from the time I arrived until the time I drove away in a brand new car. I could not recommend Kia of Des Moines any more highly. An absolute wonderful experience .... and at this point I'm a customer for life!

Claudette

Jun 1, 2016

Right on top of everything you could ask for. Patience in explaining every aspect of the Kia Sportage we purchased. I am impressed with the knowledge and courtesy of our sales person. The willingness of going the distance in making sure we understood everything about our new car.

HawkEye girl

Jun 1, 2016

Last time I was in I was in a rush to get back to work. They had my car done quickly and I was able to get back to work sooner then I expected

Proud Kia owner

Jun 1, 2016

I received amazing customer service at Kia! I really appreciated talking about my needs, wants, AND budget before shopping. I got a great deal on exactly what I needed. Patrick Grady is mad buying a car fun!

Roy

May 22, 2016

My wife and I got on line talked to KIA of Des Moines we were looking for a used car but ended up buying a new Mitubishi. The sales team and everyone we dealt with was so helpful and freindly Ed called me right away and set up appointment but on our way up there Ed text me and told us we could come earlier if we wanted we got there about half hour before our appointment time Ed was right on top of everything he had cars ready for us that he thought we would like and he already had everything set up in the computer. we walked out 2 hours later with our new car the staff was great and the man that showed us how things work on the new car was great I just can't say enough about the staff and friendly people at KIA OF DES MOINES great service love them I will be back for sure for service and when I get ready to buy again . Thanks so much ED the Buisness manger was also great I don't want to leave anyone out but everyone knows there job and they know there cars again thanks everyone

Toni Wetrich

May 16, 2016

My husband and I both work full time, I'm working on my Master's degree, AND we have 6 kids who are busy with school and extras. We don't have a lot of free time for car shopping so I reached out to several dealerships in Des Moines, Ames, and Omaha to talk about vehicles and deals. Ed was the most up-front and honest person that I spoke with. He helped us get a fantastic vehicle that fits our family perfectly and within our budget for payments. We were able to talk trade-ins and loans all through email so that when our family of 8 could get there on a late Saturday afternoon, all we had to do was sign papers and drive off with it. I really appreciated the flexibility and being able to work most of the transaction through email.

Susan M Bear

May 9, 2016

Thanks Ed for making the whole process painless. It was a pleasure working with you. Didnt take long at all. I love the new ride.

Volt owner

Apr 26, 2016

I walked in needing to buy, was connected with a kind, fair and knowledgeable salesman. I walked out with a great pre-owned car, a generous offer on my used car and the confidence that I was given an honest deal. Find Bill Stone, he'll treat you right. I've been to other dealers who make you stay all day and drag out the process so that you're uncomfortable and make a deal less than satisfactory because you just want to get home. That didn't happen here.

Trevor Pinegar

Apr 26, 2016

I walked in needing to buy, was connected with a kind, fair and knowledgeable salesman. I walked out with a great pre-owned car, a generous offer on my used car and the confidence that I was given an honest deal. Find Bill Stone, he'll treat you right.I was pleased with the quick nature of my sale. Most dealerships would mess around with you and keep you there for hours so that you're uncomfortable and fold/cave on your deal because you just want to go home. Bill and Kia didn't treat me that way. I'm very happy with my pre-owned car.

Pam Barnett

Apr 18, 2016

I could not have asked for any better service than I received. Mohamed helped us find the perfect vehicle and worked hard to get the color of interior we wanted. He was a real pleasure to do business with. Andrew worked with us on trade in of our car and was able to come to a price that worked for both of us. Jim was a super guy with the finances. We will HIGHLY recommend Kia of Des Moines to everyone looking for a new vehicle. It was actually fun buying a Sportage from them and I would do all again.

Susan DeArmond

Apr 12, 2016

My salesman Matthew Ayala, was the best salesman I have ever had in all of my life. We walked in to see what it would take to be able to purchase a brand new Kia Optima. He went above and beyond to make this possible. Before I knew it, I was driving my new car home. Everyone at Kia of Des Moines was awesome. I just can not say enough about how great the customer service was. I love me new car! Thank you so much Matthew Ayala! You are the bomb!!!!Susan DeArmond

LoyalKIAOwner

Apr 11, 2016

This is my sixth KIA I have bought from them, they do not treat you like a customer, they treat you like family. From sales to service you cannot beat this dealership. I have recommended this dealership to family and friends and everyone that I know that has bought there drives away happy with the way they were treated and the deal made.My salesmen, Bill Stone, was outstanding and looked out for my needs and ensure I was getting the best deal for my trade and for the car I was looking for. His friendly no pressure down to earth way of meeting my goals and desires for my new car was hassle free.The rest of the staff that took part in the sale were also outstanding and have an infectious friendly attitude and respect for those they work with.You can get a great car at any KIA Dealership, but here you can get that and make a lifelong friend who is willing to go the extra mile to ensure a great deal and buying experience, which is why I have bought here six times and will be back for the seventh.

Melody

Apr 11, 2016

My salesman was polite and friendly. The whole process was quick, efficient and I was always being updated on where we were at in the process. If he said it will be 10 minutes that's all it took. When I look for a new car I will be going back. I couldn't ask for a better car buying experience :)

Diane

Apr 5, 2016

We were very satisfied with the service and car we bought here. They were very thorough and answered all of the questions we had. Very personable srrvice - thank to Ed!!

Nriedell

Mar 29, 2016

The whole process was easy and fun. Everyone kept us informed and assisted with any needed we asked. Ed made the whole process of getting one new and one used car very comfortable.

My new car

Mar 26, 2016

Went into Kia just to see what kind of deal I might be able to get. I really wanted to get an SUV and didn't want my payment to be too high. The sales associate worked with her manager to get me the vehicle I wanted with the price range I could do. She was very nice and knowledgable. I never felt like she was just trying to make a sale. She was more concerned with making sure it was what I wanted. As long as she stays there I will definitely go back to Kia again.

ericsforte2016

Mar 18, 2016

these guys are the greatest they helped me out when I wanted something more manageable than my first purchase I would strongly recommend mohamed and jim the finace guy to help you get what you want thanks for everything Eric O

MARYLEE

Mar 11, 2016

Was very happy with purchase but did take awhile. Waited for bank Mr. GRady was very easy to deal with. Will recommend him to my friends. Thank you!!

Janet Lawson

Mar 2, 2016

I had a great experience with Kia of Des Moines. Nate was my salesperson and listened to what I wanted and what I needed. I am very satisfied with my purchase.

Go Uhaul

Feb 23, 2016

Nathan made everthing very easy and mind blowing, I still can not believe how quick the process was. I am very happy with my new purchase and thankful Nathan was there every step of the way! THANK YOU KIA OF DSM

Robert in Urbandale

Jan 31, 2016

My wife and I just purchased a Mitsubishi Outlander GT. I spent a lot of time researching and it was between the Ford Explorer, Honda Pilot and the Outlander. We looked at them all and we took up some of Nathan Cracraft's time there at the dealership having him show use several different Outlanders and driving them over a week and a half. At no time were we ever pressured or made to feel unimportant. Of the three cars we reviewed I can tell you your best bet for Warranty, quality and price the Outlander is it. I know I am not the most easy person to deal with (just ask my wife) but Nathan was great. We got a good deal and all of our needs were meet. I am not encouraged as I read some of the reviews as to the poor service people are getting from the service department but I will wait and see for myself. As good as the sales staff treated us I find it hard to believe the service department is that bad. I fully intend to use the service department for my routine maintenance as well as any warranty work should that be necessary. I will come back in a year or so and write a review on the service department and how the car is doing. P.S. Put up a Mitsubishi sign along with the Kia sign. The place is hard to find when you are looking for Mitsubishi.

Robert in Urbandale

Jan 31, 2016

My wife and I just purchased a Mitsubishi Outlander GT. I spent a lot of time researching and it was between the Ford Explorer, Honda Pilot and the Outlander. We looked at them all and we took up some of Nathan Cracraft's time there at the dealership having him show use several different Outlanders and driving them over a week and a half. At no time were we ever pressured or made to feel unimportant. Of the three cars we reviewed I can tell you your best bet for Warranty, quality and price the Outlander is it. I know I am not the most easy person to deal with (just ask my wife) but Nathan was great. We got a good deal and all of our needs were meet. I am not encouraged as I read some of the reviews as to the poor service people are getting from the service department but I will wait and see for myself. As good as the sales staff treated us I find it hard to believe the service department is that bad. I fully intend to use the service department for my routine maintenance as well as any warranty work should that be necessary. I will come back in a year or so and write a review on the service department and how the car is doing. P.S. Put up a Mitsubishi sign along with the Kia sign. The place is hard to find when you are looking for Mitsubishi.

Suzieq531

Jan 29, 2016

This was a new experience for me. I was called to bring in my 2014 Forte5 to trade it in, this suprised me a lot. I scheduled appointment and went in Jeff Davis made my car trading and buying fun and enjoyable. Anyone looking to buy a car should definately go to Kia of Des Moines, everyone is very friendly and helpful, plus if you can get Jeff for your salesman I know you will be pleased.

Joseph Palensky

Jan 28, 2016

I went in for service. They changed my oil,balanced and rotated my tires. They also checked my air filter and said it was still clean.. That was impressive as i have about 18k on the car and most dealers would have said you need a new one. They also wash and vacuum your car every time you bring it in for service. They are also prompt. I arrived around 7;45am and paid and was out by 9am. They are honest and also listen to your concerns when you register your car for service. They also tell you upfront how much the service/repairs will cost. They have never been more than 5.00 off on the quote so no hidden suprises.

Darwin Simon

Jan 25, 2016

Excellent service - priced lower than my neighborhood garage - completed the job on time, washed my car - very pleasant experience.

Jenn Espe

Jan 25, 2016

Staff is top-notch - friendly. From service techs - to driver to check out staff.

PChristy

Jan 24, 2016

Living 2 hours away I needed (wanted) to make my purchase without making more than one trip to the dealership. My salesman Chris Weyer understood that and actually listened to me! He found what I was looking for at a different location and picked up. We were able to come to terms via email and phone conversations. When I made the 2 hour trip Chris had everything ready for me. The 2016 KIA Sorento he had waiting for me was exactly what I was looking for. There was never any high pressure sales or hours spent at the dealership. I couldn't be happier and I highly recommend Kia of Des Moines and Chris Weyer.

Georgia Fink

Jan 19, 2016

I'm "Soul'd" on my Kia Soul, and highly recommend Kia of Des Moines! I stopped at Kia of Des Moines for reasons other than the purchase of a new vehical, but then decided to simply inquire. I had my mental note of everything I wanted if I were to purchase that Kia Soul I've dreamt about. I was greeted immediately, a sales person was called, and Ed A. greeted me. we chatted about what was important to me and why! I suggested "used" was probably my best bet. We browsed the computer and "just as a "starting point" picked a 2016 model to "try" and went for a test drive. The features I felt most important were standard options (be still my heart!).... Thirty minutes later at a cost I can live with... I have the first BRAND NEW CAR ever in my life! Thank you Ed, you're amazing, and Aaron made paperwork fast and virtually painles.. AND, I extend my gratitude to Russ for showing me all the fun stuff and my car has to offer. All of you are simply amazing.... Kia of Des Moines exceeded all my expectations and more!

hoopman

Jan 13, 2016

Aaron Fenton and Kia of Des Moines got us in and out with a new Outlander in just minutes after our car was totaled. Very happy!

Maha H

Jan 8, 2016

Jeff Davis at Kia of Des Moines was so helpful and great! So happy I went there :-)

Ray Halterman

Jan 8, 2016

I was looking online while my old car was in the shop. Before I knew it my phonewas ringing Bill Stone was on the other end willing to help. Within 24 hrs I was driving a new kia optima

Peggy H

Jan 2, 2016

Excellent customer service. Very responsive to my concerns and reacted and completed appropriate service and went above and beyond even knowing my services were no charge

Jimedward

Jan 2, 2016

The Kia of Des Moines staff was all very friendly, calm, helpful. There was no pressure to buy. They gave us a great deal for our trade in (over the blue book trade in value for our car) and we got a good end of the year price. When we were leaving, they went through the whole car explaining how to use it. The Dealership was clean. The car had a great warranty for being used. We are happy with our purchase.After visiting a different dealership that pressured us, didn't know the car, and tried to sell us a car that was already in the process of being sold (idk if that's legal or not, but I guess it covers their bases if it doesnt go through - but felt shady to us) Kia of Des Moines was such a great experience! We felt much calmer, more comfortable and happy with Kia. We recommend Kia of Des Moines! Great service.

John Cizek

Dec 16, 2015

Service was excellent. From the time I entered the facility until I left(which was very expedient) the personnel were very friendly and helpful. The facility was exceptionally clean and inviting.

Will Arends

Dec 15, 2015

I would go back. Nate the salesman was great to work with

Sharon

Dec 8, 2015

My family already has a 2012 Kia Soul, and when we found ourselves in need of another vehicle we knew that Kia Motors of Des Moines/Des Moines Mitsubishi was a fantastic place to shop. Bill Stone didn't let us down. He found a great car in our budget with the features I wanted. I would highly recommend shopping with them and will likely return when our daughter is ready to shop for her first purchase in a few years.

kickapoo

Dec 8, 2015

The first thing my wiffe and I required was a light colored interior. There was not one on the lot. I had checked several other dealers, however KIA of Des Moines was the closest to us. Randy Crabb met us at the door, We were driving a 2015 Silverado pickup. I am sure that his first thought was what are these people doing here. When I told him what we wanted he searched and found one with a light interior. We priced it out and he said they could get it Fri and we could pick it up Sat. Now thats service. We have less than 1000 miles on it but it's the best auto I have ever driven./Thanks Randy and Thanks KIA or Des Moines.

Kim Davenport

Dec 7, 2015

Very nice help at the Kia in Des Moines!! Nice facility with Wi-Fi while you are waiting. Timely too!

Eddie and Joleen

Dec 1, 2015

We have always had great experience with Kia of Des Moines. This was our 3rd purchase of a Kia and the sales people and staff are all very friendly and they go out of their way to help in any way. Randy Crabb was very helpful and quite knowledgeable in helping us make a decision as to what type of vehicle we wanted and needed this time. We also want to express our thanks to Russ who takes his time is explaining and setting up the amenities in the vehicle.

pughmecdoc

Nov 29, 2015

Ed Arnold got My Family a Great Van at a great price.. Everyone was very Helpful and well worth the drive from Goldfield. THX Guys!

pughmecdoc

Nov 29, 2015

Ed Arnold got My Family a Great Van at a great price.. Everyone was very Helpful and well worth the drive from Goldfield. They Were as they Advertised on the TV and Radio...THX Guys!

Nicole Goeser

Nov 28, 2015

Went in for an oil change and tune up. Winnie was my service advisor and she was very informative and let me know if something additional needed changed (both air filters) before changing it. The facility was clean and comfortable and the service took the estimated time. I will continue to take my Kia here.

Stacey

Nov 28, 2015

I had a wonderful experience with Kia of Des Moines! Salesman Ed is the best there is when it comes to customer satisfaction! I have sent many, many emails to Ed before and after purchasing my vehicle and he is always quick to respond. He makes me feel as if I'm his only customer! He was always honest and upfront about everything.Our total time spent at the dealership the day I purchased my car was only an hour and a half. I asked Ed to go ahead and have the paperwork ready when we got there, and he did! I appreciate that there were no "surprises" when we got there (i.e. payment higher than expected, new fees rolled in that we hadn't discussed...) The finance guy was even able to get us a lower interest rate through an outside lender, and was then able to give us a rebate that we wouldn't have qualified for had we financed through them.I will be buying all my cars in the future from Kia of Des Moines!

dorothy1

Nov 25, 2015

I would like to thank Jeff Davis for working with me to get my new car. I would recommend him very highly. Mr Davis takes his job seriously and he is friendly made me feel like I was important in finding me a good deal. Wanted me to be very satisfied in the car I was buying.

Kendal Zagor

Nov 23, 2015

Excellent location for buying and servicing your KIA. Only issue was the length of time to do a routine LOF and tire rotation. With a confirmed appointment it took over 90 minutes.

sbrockman86

Nov 22, 2015

They make you feel welcome. They answer any questions you have. They help you get what you want. Very helpful and caring people. Great place overall.

Jason G

Nov 18, 2015

Went to check out new car and had such a great and simple process! Aaron was laid back straight to the point absolutely no pressure! He was very receptive to our wants and needs, he didn't try to up sell or change what we wanted in order to make more money! The next time I buy an auto I'll be giving Aaron a call!

James & Dana from Des Moines

Nov 12, 2015

We had never purchased a Kia before, but were very impressed with the reviews we'd read about the Kia Sorento and we liked the warranty. I found the car I wanted on the dealer's website. When we went in to take a look at it our salesperson, Aron, was awesome! He was very friendly, low-pressure and patient. He took us to the exact car we had seen on their website and answered all of our questions (and I had a ton!) and demonstrated the car's features. Everyone else we dealt with - from the financing guy to the person who delivered our Sorento - were wonderful too! We had such a great experience that our next car will likely be a Kia too!

dondonna

Nov 12, 2015

Was just looking and Drove off in a 2015 Outlander sport. Everyone we worked with were so nice and very helpful. We have purchased here in the past and will return when we are looking in the future

Geraldine Powley

Nov 2, 2015

bought a car from this dealer in 2011. Went in for oil check.

Tam Nix

Nov 2, 2015

At almost 40 years old I have purchased many cars in my life. This was the second best time. They were courteous, informative and truthful about what was going on and why. Marquet, our salesman, was professional and relateable. The manager all the way down to the guy who showed us how to work every feature of our brand new car was so nice and informative about any questions we had. I love my new car that only had a few miles on it and knowing it has bumper to bumper for the next 5 to 10 years on my vehicle gives me peace of mind and nothing beats that. The only reason this is the second best is because nothing beats your first time...but they came really close.

Illnixu

Nov 2, 2015

At almost 40 years old I have purchased many cars in my life. This was the second best time. They were courteous, informative and truthful about what was going on and why. Marquet, our salesman, was professional and relateable. The manager all the way down to the guy who showed us how to work every feature of our brand new car was so nice and informative about any questions we had. I love my new car that only had a few miles on it and knowing it has bumper to bumper for the next 5 to 10 years on my vehicle gives me peace of mind and nothing beats that. The only reason this is the second best is because nothing beats your first time...but they came really close.

linda

Oct 28, 2015

Jon Hansen was the salesman who sold me the vehicle. I would definitely contact Jon when I need to purchase another vehicle. He was polite, friendly yet very professional. He had patience with my many questions and when I left I felt very comfortable with my purchase. I also left feeling like if I had any questions later that I could call Jon Hansen and he would help me.

Carly Babington

Oct 27, 2015

I had a wonderful experience with Kia of Des Moines, their staff, and Chris Weyer. They made the buying/trading process easy, fast, and friendly. Chris Weyer has been wonderful to work with during the process and after. It's rare to deal with a dealership that seems to care more about quality over quantity. He made my family and I feel like we were his "friend" and not just a customer! I LOVE my new 2016 Kia Sorento and would suggest anyone to shop Kia of Des Moines.

Carlybabington

Oct 27, 2015

I had a wonderful experience with Kia of Des Moines, their staff, and Chris Weyer. They made the buying/trading process easy, fast, and friendly. Chris Weyer has been wonderful to work with during the process and after. It's rare to deal with a dealership that seems to care more about quality over quantity. He made my family and I feel like we were his "friend" and not just a customer! I LOVE my new 2016 Kia Sorento and would suggest anyone to shop Kia of Des Moines.

ttaylor

Oct 21, 2015

This is the first time buying a new car and I was SCARED. Bill Stone was AMAZING and made the buy easy peasy! Thank you for making this visit worth my while.

Michelle

Oct 1, 2015

Kia of Des Moines and Cindy were the best. She helped us look and answered all our questions. When we came back a couple of days later to test drive and purchase the Soul it was fast and with out any hassle. Everyone was great to us even though it was getting near closing time. I would recommend Kia to anyone who wants great service and great cars.

Donald1022

Sep 29, 2015

Kia of Des Moines/Ed provided me with a wonderful experience with purchasing my KIA Soul. Over a phone call I told Ed what I wanted, and explained I will look at the KIA Soul, but not my choice of a vehicle. To my surprise, Ed was spot on to what my needs were, price and overall color etc. I was absolutely shocked when I saw and drove the KIA Soul. It was amazing and its everything I wanted in my vehicle. Ed was everything a person needs in purchasing a vehicle and overall excellent experience. I absolutely recommend KIA of DesMoines to purchase a vehicle, and make sure you ask for Ed, he is the best!!!!!! I will see you for my next purchase!!Thanks again !!!!!!! Robin Ferns

Jamie Loveless

Sep 23, 2015

My experience at Kia of Des Moines was exceptional. Chris Weyer was wonderful and made my buying experience un-stressful.

frank

Sep 23, 2015

Chris Weyer is one of the best car salesman eve. We have used Chris on two occasions now, Both times it was a great experience. No hassle, Chris inquires as to what you need ans works up a plan to make it happen.'This is the way car shopping should be.

Frank DOLAN

Sep 21, 2015

Great Experience, make car buying fun. Got great deal and took car home same day

Cory Weiss

Sep 14, 2015

Ed Arnold and the staff at Kia did an amazing job getting us the car we wanted. There was constant communication and no surprises when we came to close the deal. They called and said our car was ready and the paperwork would be too! In and out in under 20 minutes I think should be some type of record for buying a car. We NEVER felt pressured and truly felt that the staff was looking out for our best interest when looking at our options. These guys know that good customer service is where the other dealerships set the bar and Kia sets the bar at great customer service.

John Kerber

Sep 12, 2015

Very clear and prompt estimate. Service was completed more rapidly than original estimate and went above and beyond expectations. Final cost was within a couple of dollars of the estimate.

Kary

Sep 11, 2015

I stopped in to look at the Kia soul for my wife. I worked with Matthew Ayala. Very easy-going answered all my questions. And drove away about an hour and a half later with a brand-new Kia soul for my wife. They were very fair on my trade-in. Treated very well. I had been at other dealers and immediately felt the sleezy snake oil salesman factor. Not here. Well done Matt and Kia Des Moines

Todd H.

Sep 3, 2015

I went car shopping and we ended up at Kia of Des moines. I looked at the Optimas and we decided on the color and test drove it and really liked it. They did a good job on getting my payment to where i wanted it to be.

Cecile Ousley

Aug 26, 2015

A Service Technician Ready & Available as soon as I drove up. My car was in & out with hardly no wait--not to mention shuttle availability if necessary! That's what I call expediency, to do 'whatever' service for Customer Satisfaction. It makes me love my KIA even more, and more, and more!

Palmer3

Aug 25, 2015

Marquet is the man who helped with our sale. Very friendly and honest. I asked a lot of crazy "what if" questions and if he didn't know the answer, he told me he would find out for us. He did a great job to get us out the door happy with our purchase. These guys are great all the way through from sales to service. I definitely recommend at least stopping in and asking a few questions.

William Deskin

Aug 24, 2015

Was in for an oil change, as always I was treated very well. The maintenance on my vehicle was preformed with the utmost care and accuracy. I was also informed of future maintenance needed on my vehicle and the approximate cost.

Janet

Aug 24, 2015

Got the vehicle I wanted, at a price I can afford with no hassle. This is my 2nd purchase of a Kia and I know it will be a dependable vehicle.

happybuyer

Aug 22, 2015

Kia of Des Moines provided my wife and me with an excellent car buying experience. The staff was very friendly, helpful, courteous, knowledgeable, professional, and there was no high pressure salesmanship. Besides Kia having a very good product, the staff at Kia of Des Moines provided us with a comfortable and pleasant buying experience. This was probably our best car buying experience.

annette

Aug 19, 2015

I have never leased a vehicle before but for my family and our situation it was the way to go. Chris Weyer was our salesman and he was very helpful and patient with me. I had MANY questions and he was prompt in answering me when asked. We will for sure be back in the near future.

Cmuller88

Aug 19, 2015

From top to bottom great service from everyone we came across. I never felt ANY pressure to buy and there was NO back and forth we Chris 's Weyer our salesman and management. The lady that greeted us was great! She offered us some of her beautiful tomatoes from her garden. If you need a new car go here!

Bonnie

Aug 13, 2015

I had a great experience buying my new Kia Sportage. My dealer worked hard to get me the car I wanted and communicated well! The warranties are great and the people aren't overbearing. Go see ED!

happyowner

Aug 12, 2015

We had a great experience when we went in to have the oil changed in our Optima. They were very fast, the price was right, and they all the questions we had about upcoming suggested servicing.

Thielke, Mary

Aug 12, 2015

My husband and I were passengers in a new KIA Sorento and found it quite comfortable. So...we looked at a Sorento. We went home, did some research and returned to KIA. We test drove two vehicles and decided on the red one!! Our sales person, Bill, was knowledgable, and very genuine. Everyone at this dealership treated us with the utmost respect. Bill has a fantastic personality and made the experience of buying a new vehicle quite pleasant.

Trista

Aug 5, 2015

We were very excited when we bought are brand new car. The sales people workd with us to get the price that would work for us. After we signed the paper work and went to go pick up the car we were told it had been inspected. We drove it home which we live over an hour away. So when we got home we were checking out al the features, we went to go turn on the fog lights and the driver side one did not work. I know its only a light but it was a little disapointing, and we were told the car had been inspected. Since it was Saturday evening we were going to call Kia first thing Monday morning. My husband called and they were very sorry that it had been missed and told us we didn't need an appointment just bring it in. So my husband made the hour drive there, they got him in right away but some how it took them over 2 hour to replace a simple light bulb. I knew we should have just saved time and gas and just done it ourselves. So when they told my husband the car was done he asked how it could have taken so long, the answer he got was that the technicin had problems, that after he replaced the bulb the light still would't work so he was trying to figure out what was wrong and then some time later he realized he hadn't plug it back in. So needless to say we were very frustrated.

KatRunner

Jul 26, 2015

Went Looking for a new car on Fri. Went to Kia Everyone was so helpful and courteous. my last car was a Kia Soul and now my new car is a Kia Soul and I love it.

Jimandamber

Jul 22, 2015

My husband and I bought a 2015 Outlander Sport yesterday at Kia of Des Moines, and salesman Bill Stone made the whole process so easy! They are professional and courteous without being pushy or making us feel pressured in any way. They worked with us to find a vehicle that was just right for us and our budget! Was truly a great experience, Bill Stone was the nicest salesman we've ever worked with and cared about more than just making the sake. Went out of his way considering he came in on his day off to help us! Many thanks- we will be back! Recommended to all!

Linda's sport

Jul 21, 2015

Ed Arnold made purchasing my 2015 Outlander Sport a relaxed, no hassle experience. He was easy to work with and personable. I am glad I found a salesman like Ed, and a dealership like Mitsubishi of Des Moines!

sammiejo

Jul 20, 2015

Such a great place to buy a new car. The staff is really nice and helpful. Matt was an excellent he helped me picked out my car and I'm very happy with it. I would recommend anyone wanting to buy a new car go to Kia and ask for Matt.

allyssa25

Jul 12, 2015

Didn't expect to get a car the other day but Matt helped me find a car that suits me!! It was a great experience And everyone was really nice ! I would definitely recommend going to this dealership to everyone and ask for Matt! He is the best!!

John B

Jul 3, 2015

The Wife was recently shopping for a Kia Soul. She spotted one she liked at Kia of Des Moines but I needed further information, I emailed the question to dealership and received a response from Ed Arnold within the hour.the next day, the wife went for a test drive in a 2013 moss green soul and loved it! Ed was able to answer all her questions and prepared the credit application. I went to the dealership on Saturday to inspect the car and was surprised how friendly the staff were. The rates and payments were within my predetermined range and the remaining warranty was outstanding so we purchased the car. Upon delivery we noted that the winter floormats which were supposed to be included were missing, a quick call to Ed and we were informed they were located and we could pick them up. An outstanding experience overall.

Carolyn Blanchard

Jun 30, 2015

I just bought my second Kia and I love it. It's roomy and rides so smooth. I would recommend the Kia to everyone. Great car and great warranty. We have the best dealership. They are all so friendly and make buying the car easy. The car I bought had just came off the transport truck and they were very good about getting it ready to go. Overall I got a new car, a new hat, and new friends.

author

Jun 27, 2015

Great experience, Didn't plan on trading cars, but Jeff sold me on the idea. If you want to talk about new cars, talk to Jeffery Davis. Great guy! Thanks Jeff.Bill Lane

Souldriver1

Jun 20, 2015

My 2015 Kia soul is a great car bill stone was a great salesman he went over and beyond for us I would recommend him to anyone thanks for everything

Ryan_Van_Andel

Jun 15, 2015

The best dealership experience that I've ever been a part of. Everyone there was very helpful and nobody was pushy in any way. They are willing to help with anything you need but will also just let you browse around without trying to give you the hard sale. Dave Campbell was the salesman who sold me my 2016 Kia Sorento and he made the experience fun, painless, and an overall pleasure. He was very helpful with any questions. I would recommend anybody I know to Dave. The sales manager Steve was also very helpful and they are willing to work with you to get you into your new car. I'll definitely be going back in the future.

jam

May 29, 2015

great place to buy a car..... ask for Cindy in show room........ and ask for Randy in service dept. you will never go any other place...... best price and great cars/////

stuhrnate

May 23, 2015

I looked at hundreds of vehicles to find the right one. I narrowed my very picky search down to 3 vehicles. I traveled 250 miles to make a deal with this dealership because they were 1. Very up front and honest. 2. Willing to work with my budget by dropping their price 7%. 3. They had the best vehicle at the very best price that fit me and my budget. Highly recomend this dealership & Bill Stone as a salesman

Craig and Kerry

May 21, 2015

In 8 years we have bought 6 KIA's. 3 Sedona's, 1 Sportage and 2 Optima's; all quality vehicles! Cindy Smith has sold 5 of them to us and she is "PRICELESS"! Her personality is A #1 and when we buy; we go to see Cindy Smith! She knows us by name and by face! She is as always: Professional, knowledgeable and "PRICELESS"! Thank you to Cindy Smith and the management of Kia of Des Moines! We are for a reason (Cindy Smith) very loyal customers of Kia of Des Moines!!!!!!

wildak8246

May 21, 2015

I received absolutely excellent service from this dealership. Chris Weyer was the salesman and he wasn't at all pushy but answered any questions I had. What he couldn't answer the other persons I dealt with were able to answer. The lock they put on the vehicles so people can't break in had buggered up the rubber around the window and rather than just leave it that way or make another appointment they checked with the service department to see if another rubber was in stock. They did have one and the service tech came right out and removed the faulty one and put a new one on within a matter of minutes. The only disappointment was there was only one key/remote and they had to order another which I will have to go back and pickup because it will need to be programmed to the vehicle. So far I have no complaints and have high praise for the vehicle as on the way home I got 46 mpg. I sure hope this continues. This was a slightly used vehicle but with a new warranty because of the mileage that was on it. Vehicle purchased was a Mitsubishi Mirage.

Jdog

May 20, 2015

I arrived and right away a sales person was eager to help me I had a very nice experience! He guided me through everything

Jody B. DM

May 16, 2015

3rd time we have leased a Sorrento from KIA of Des Monies. Easy process to get financed. Our sales man Chris Weyer provided us with amazing customer service!

Papashudes

May 3, 2015

This is the second purchase from Kia of Des Moines and while I thought the first experience was unbeatable, this was even better.Have bought two vehicles between the first Kia and this one and neither experience was as pleasant as this and the first Kia purchase.Great people, great service, great vehicle.Why go anywhere else?

Stephen

May 2, 2015

Ed Arnold was professional and a joy to work with. Would recommend him to family and friends. Made this process pleasant and efficient.

Tawnya

Apr 29, 2015

We had a great experience with our purchase. Randy Crabb is a very nice and down to earth salesman.

Jim

Apr 28, 2015

The battery on our 2010 Forte SX died at Walmart. Tried to find replacement at a couple of auto parts stores with no luck. Called the Kia dealer and didn't expect to be able to get right in for replacement. Also, expected cost would be high. The new battery and installation took less than 30 minutes and the price was very reasonable. They even washed the car! Very pleased with the service received.

Parker

Apr 28, 2015

Matt Buls was great! My car was serviced timely and washed. I received a $5 discount with a coupon. He also noticed I had a break light out & replaced it for me.

Shea

Apr 28, 2015

We arrived during a rain storm and the salesmen was more than happy to show us cars in the rain. He was extremely personable and wasn't pushy at all. Simply gave us the facts and figures and let us make up our mind. They had a nice lounge area. Only complaint was the coffee wasn't good. But hey its a dealership, not a Starbucks.

Kristyn

Apr 27, 2015

The salespeople were very friendly and helped me pick out exactly what I wanted!

kylem

Apr 27, 2015

Everyone at KIA of des Moines help me with all my question s and gave me excellent service.

Cindy

Apr 24, 2015

From the moment I walked in the door to the time I drove out with my new Sportage, everyone was so friendly and helpful. I felt like I was with friends. Casey Ouverson was great! He answered all my questions, took all the time I needed on the test drive and got me the deal I needed to get my Sportage. Casey's "its all about you" attitude made choosing Kia of Des Moines a no brainer! Love the good old fashioned customer service that you just don't see much of anymore. Thank you Kia! I'm looking forward to many more years and vehicles to come!!

Jenny

Apr 18, 2015

KIA of Des Moies does it again! I had a wonderful, fun experience buying my 3rd Sorento. Chris Weyer was not going to let me leave unhappy. He made everything about the usually stressful situation so much fun and I couldn't be happier. I would highly recommend KIA of Des Moines and Chris Weyer. What are you waiting for?

Kia-lover Kim

Apr 17, 2015

We went in late on Saturday and Ed Arnold stepped up to the plate. He was the best. They did what was necessary - and then some - to make sure we left happy. People even stayed late to get the job done. We went all the way to Sioux City to purchase our other two Kias - we are now happy customers of KIA of Des Moines! Thanks guys!

Jessimayeg

Apr 15, 2015

This is my second car for the dealership and the service was impecable. I've worked with many other dealterships in the past and I find Kia to be one of the most trustworthy dealers out there. Not pushy at all!

KayliM

Apr 15, 2015

I can not say enough great things about Kia of Des Moines! They knew my budget and worked with me to get everything I wanted without being pushy! I worked with Chris Weyer and he was amazing, walked me through everything and introduced me to the GM. Chris made everything possible for me and I would highly recommend going to see him! If you want an easy, quick and enjoyable car buying experience I would definitely go to Kia of Des Moines they will get you exactly what you want with still staying in your budget!!

Andi

Apr 3, 2015

I love my Sportage and the Kia people treat me right.

George Houlton

Apr 3, 2015

The service department has consistently treated me well for the last 2 years. Any questions or concerns that I've had re. my Sorento have been dealt with in a professional & timely manner by the service department at Kia of Des Moines.

Lori Babcock

Apr 2, 2015

Received oil change. Staff was wonderful as always

tnolan3459

Apr 2, 2015

It was very good. They listened to me & what I wanted & needed. Chris worked hard until he could get me into a car with out a big payment. I was very satisfied with the whole process.

jam

Apr 1, 2015

we bought 8 new cars this last 5 years , sales and serves is best in the town, any other car dealership i went this last 5 years was not even close to Kia of Des Moines . In Iowa...

Jeff Linton

Apr 1, 2015

Very friendly service and great experience! I will be back!

Bill Roads

Mar 31, 2015

I had a very pleasant experience with this dealer.The service was very prompt and the facility was very clean and friendly.

Jennifer

Mar 31, 2015

I had some routine maintenance done on my current vehicle and was given a loaner of an optima. I really liked it and decided it was time for a new car. The dealership made it very easy for me considering I wanted to handle as much as possible via email.

Debbie

Mar 26, 2015

My experience with KIA of DSM and Chris Weyer was a pleasurable one. Chris was knowledgeable and patient. I had specific questions about KIAs purchase, lease and trade in processes that Chris was able to address which enabled me to make an informed decision. Chris took the time to discuss what I was looking for in a vehicle. When I left the dealership I felt like I had received a fair price on both my purchase and trade-in. Everyone I interacted with from sales to financing was professional and friendly. This is 4th KIA purchase and KIA of DSM is great to work with.

debbie

Mar 26, 2015

My experience with KIA of DSM and Chris Weyer was a pleasurable one. Chris was knowledgeable and patient. I had specific questions about KIAs purchase, lease and trade in processes that Chris was able to address which enabled me to make an informed decision. Chris took the time to discuss what I was looking for in a vehicle. When I left the dealership I felt like I had received a fair price on both my purchase and trade-in. Everyone I interacted with from sales to financing was professional and friendly. This is 4th KIA purchase and KIA of DSM is great to work with.

Anya T.

Mar 14, 2015

I could not be happier with my new vehicle. I had done my research and came in with certain expectations, and I was pleased with everyone I dealt with. The process was easy and painless, and the Des Moines dealership found me the exact vehicle I wanted with all the specs in the color I wanted and delivered much sooner than I expected. I would recommend doing business with them to anyone! Thanks Curt, Steve and Wayne!

me&him

Mar 7, 2015

My salesman listened, he was interested in what I wanted and did not want in a car. It was the easiest car shopping and buying a car I have ever had. The financial part was a breeze.And then they sat in the car and explained all the bells and whistles. It was a great experience from from driving on the lot and driving off in our new car. Thank you all!

mf4cy

Feb 12, 2015

I bought 5 cars form Kia of Des Moines and never will again. I love how they sold me a car telling me what great resell and trade in value it would have then when I went to trade it back to them they offered $3K less than Stew Hansens who bought it outright without a trade. All they were concerned about was what I owed and how they could get me in another new Kia (with negative equity of course). Stews gave me what I owed - no questions asked. During this transaction the sales manager was incredibly rude and quite frankly a jerk. Then I learned that that I would have to pay a Disposition fee to turn in my other Kia which I was leasing yet NO ONE from this terrible dealer ever mentioned that fee. My Kia Optima especially was a great car but these guys are the types of people that give car dealers a bad name. Rude and most worst of all not even remotely honest

kefwea

Aug 26, 2014

For the new guy in the dealership and in the car business, Caleb really knows his stuff! I'm a hard person to impress and I also swore I'd never own a Kia! Caleb got me right into my Forte. The knowledge he had of the Kia product was outstanding. Really opened my eyes. So far I love my Kia. I will recommend everyone to go to Caleb in the near future. He's going to be a busy man in the next coming months!! Good guy, great dealership.

Vikingsforever

Aug 24, 2014

I just wanted to take a moment to Thank Caleb D. at the KIA dealership on Merle Hay road for making the process of buying my first new car amazingly smooth and simple. I went in thinking the process was going to take forever and that I would be haggled but I was pleasantly surprised that that was not the case. He was friendly and polite. He was also really knowledgeable about the different cars I was looking at and helped me pick the perfect one. I'm in love with my new car and I will be recommending him and the KIA dealership to my friends and family. Thanks again Caleb!

Richard

Aug 23, 2014

Chris Weyer was great to work with, he made the process simple and easy!

Missie

Aug 20, 2014

I contacted Kia of Des Moines in search of a specific type of Kia Soul. Chris Weyer answered the call and listened to my wants and needs! It took a lot of searching but he found it and I couldn't be happier! My experience at Kia of Des Moines from initial contact to financing was fantastic! I highly recommend Chris and team!

RobertH

Aug 20, 2014

Great sales staff product selection was great Location has improved easy access now that they are in the new location

Amy Wilson

Aug 18, 2014

I bought my new kia there and the sales process was great with Chris W. I have had a few issues with the tires, but that isn't anything to do with the dealership.

Jamie L

Aug 18, 2014

Chris Weyers took great care of me. He's called several times since my purchase just to check in and make sure all is well. My husband and I set a price before we went in and Chris came in under it. I am thrilled with my purchase and the process was so easy. I will definitely be shopping here for all of my future vehicle needs and will continue referring friends and family.

Kathy Schnell

Aug 18, 2014

I had Todd for a salesman and he was AWESOME!! Spent a lot of time with me and was so kind, caring and listened to what my needs were. I was so happy that I felt very confidant in purchasing a wonderful car from him. He is the best!!

Lacie

Aug 17, 2014

I bought a 2014 Kia Forte from them. It's an awesome car and I got it at a great price. I have nothing but great things to say about Kia of Des Moines. From the sales staff to the Finance people they are all great. I actually had a lot of fun during the process and will be going there again for my next car.

LINDSEY A

May 28, 2014

I am looking for a new SUV. We originally agreed on 20k. When we originally went in we spoke with Todd. He did not want to help us at all didn't let us test drive vehicles, and acted very annoyed that me and my husband were there. We went back and talked to another salesman since I found a Kia Sorento and started to work with Curt Peters. I reached out to my bank that I was only approved for 19,500. I reached out to Curt Peters and he response was verbatim " I'll put the car back on the lot and tear up your paperwork", then hung up abruptly. Right after I reached out to a sales manager Robert. I got not a phone call but a text message. He first told me " lol I will be out of the office tomorrow since he had sold 2 cars today". I proceeded to ask him want he wants to do from here about the situation as it was handled very unprofessionally and was not happy with the salesman'. He then told me " Have a great day lol but I will be glad to help you anyway I can". I then stated to him that I loved the car but wanted to work something out and to let me know. He then told asked me who I worked with and responded Cur and told him it doesn't seem that he is taking me seriously. He then stated " Ok what was the car and what are the details". I told him what the car was and what happened and what he said and told him that Curt was completely rude. He then said " With you being his customer not sure I can do much". At that point I was just done with the manager or whatever he was, the salesman, and Kia all together. I spread the word to friends and family which is very disappointing, I will never recommend anyone to this place. Worst decision of my life.

Sonja

Jun 8, 2013

When I walked in, I specified how I like my car buying process to go. Chris worked with me, following my "demanding" style. He realized I was the one buying the car and only engaged in side talk with my husband! That really impressed me. The whole process took less than 2 hours, including test driving 2 vehicles. I think I signed the paper work in under 15 minutes. I would and will recommend Kia and Chris to anyone I know buying a vehicle.

rdsonja99

Jun 8, 2013

When I came into the dealership, I gave Chris very specific instructions on how I like the car buying experience to go. He let me take the lead and was respectful of my time. Most importantly, he understood I was buying this car, not my husband. Chris asked questions but never tried to push me into a decision. When I was ready to make my choice, I was able to sign the paperwork in less than 15 minutes! It took longer to detail the car for me!!! The whole process from walking into the dealership to driving away with my car was about 1 1/2 hours. Not too bad considering I test drove 3 autos!! Thanks Chris for a painless and fun (wait, did I say that?) experience!

Upset Customer

Dec 7, 2012

Go to Omaha if you want a KIA. If you go to this dealership. Make sure that you are well educated on laws and regulations in the credit and origination of loans. Ensure that you know where or what entity you will need to file a complaint. I would even record your conversation or call a friend so that they are witness to the conversation taking place. BBB, CFPB, Congressional Office, Attorney General, you pick. Make sure your complaint has substance. Good luck but if you can don't go to this dealer.

Unhappy shopper

Dec 4, 2012

Well, at least it's a step in the right direction since Matt isn't there any more. I might? try them again in the future. But if Matt were still there not a chance.

Shocked

Nov 21, 2012

Took vehicle in for recall. Dropped off night before. Next morning they called and said recall done, vehicle ready to be picked up. Told them I'd be there 30 minutes before close to pick up. Went there to pick up vehicle and had to wait 30 minutes for service to bring vehicle to me. Went in twice to ask what was taking so long and they acted like they did not care about my wait or me as a customer.

Unhappy Shopper

Oct 9, 2012

With "Seriously Guys?". I experienced the same treatment. They tell you one thing but do the opposite. You tell them something and they don't listen. If you want a Kia, go to Omaha. They treat you much better and trustworthy.

Jenny

Sep 6, 2012

My boyfriend and I went to Des Moines Imports Kia last week and bought an Optima. Usually my boyfriend isn't very nice at car dealerships and has actually been asked to leave a few. Our salesperson was very very nice and patient - so was his manager. My boyfriend was rude to the manager but he was totally calm and professional(Mark or Matt) and said he'd get us all the information we needed and let us make our own decision. Well it was a good decision to buy the Optima! It's a GREAT car. In the end, we were all laughing and had fun with everyone at Des Moines Imports. AWESOME place to buy a car!!!

FoxM

Sep 3, 2012

Doubled cost of service/oil change. I prefer to have the dealership service my vehicle but this dealership just convinced me I will not continue this practice. We purchased our first KIA at a Kansas dealership where there were multiple competing KIA dealerships. I assume this helped prevent the greed we now have encountered at this dealership. Perhaps their greed be better controlled if there was another local KIA competitive dealer in the Des Moines area.

Car Junkie

Aug 28, 2012

I bought a new 2012 Kia Optima LX back in Mar. 2012 from this dealership and did not have any problems with the buying experience. Tina the salesperson was friendly, eager to help, and had great product knowledge in explaining the vehicles. Negotiation of selling price was straightforward with no tricks or deception. Don't understand the other reviews here, but my experience was great. I have had my car in the service dept twice for an oil change and key coding. Was treated professionally with service advisor explaining everything. Love my Optima and buy here again.

Seriously Guys?

Aug 23, 2012

My wife and I went in one Saturday to test drive a new Kia. We were just getting into the buying process and wanting to test out the waters, which we told our salesperson. After the test drive he kept asking at what price it would take to for us to drive this car home today. I told him multiple times we're not buying today but he kept wanting to discuss price so we did just so I would have a reference to compare it to other cars. I was concerned that the price he was quoting me included a Xylan coating which I didn't want and he told me it didn't. We're getting ready to leave and he says that we should put a deposit on the car because they only have one that kind of fits what we're looking for. He said it was totally refundable, no big deal and doesn't mean we've agreed to anything. Well if it's refundable and not a big deal to them, why not? So we did. Then we were leaving and I looked at the price in the window of the car and it was $600 less than what we just negotiated it down to. I went back inside and found the guy and told him, you included Xylan, I don't want that. He said he'd get that taken care of. We came back a few days later wanting to actually discuss price seriously and buy the car. When we got there the people at the dealership acted like it had already been sold. They wanted me to sign over the title on my trade-in and everything. I said, whoa we haven't even agreed on a price yet. I said I want to see the price without the Xylan coating and again was told by the salesperson, wel get that taken care of. I said no, we need to go sit down and discuss this again. After wee sitting down at his desk he finally tells me, the Xylan comes already on the vehicle and there is nothing he can do about that. At this point I realize Ie been lied to by these people and I just want to leave because I not going to buy a car from someone who is trying to deceive me. I tell him that I don think wel be able to do a deal today because the price with the Xylan is higher than I want to pay. Then he starts lecturing my wife and I about why are we even looking at this car if we can afford it. I tell him the car would be affordable if you include the Kia discount for recent college graduates. He already knew I was a recent college grad and never once mentioned the discount. I had to bring it up myself. So now he goes and gets the new price with the discount and is trying to get the deal done. I said no way at this point am I buying this car. So he goes and gets his manager, Matt. This is where the story goes from bad to worse. Matt comes over and starts off by explaining how they gave me much more for my trade than it worth, but theye going to still honor that, like they are doing me a favor. They made the offer on my trade without ever seeing it on the day my wife and I were test driving the new vehicle. I didn rush them to make an offer that day or even say t in great shapewhen it wasn. They did that all on their own. Then I tell him at this point it not about money, it about trust. I not going to buy a vehicle from someone who is dishonest. He keeps trying to bully me into the sale and I refuse. Finally in a last ditch effort to get the deal done he tries to scare me into the deal by coming back to trade again. He says hat happens if the transmission goes out tomorrow and now that car is worthless? I giving you more than it is worth. Plus we have the right vehicle at the right price. It really hard to find the right car. Now trying to scare me that Il never find another car I like. Finally he gives up, refunds my deposit and my wife and I leave, her in tears over how we were treated.

KIKI5

Jul 10, 2012

Fist time we went in, we had just begun the process of car shopping. They wanted to talk us into an " awesome deal" but we left without it. After doing our research we went back, wanting to buy and actually spend way more than we first anticipated. We got brushed off with: you can't afford this car. Oh well..we left and spent our money at Toyota instead.

KIKI1978

Jul 10, 2012

Our first visit was to just feel out what's on the market and we had no intention of buying. They tried talk us into buying anyway but we left without the " best deal". We did give them a budget though and we were told that they have no cars available. After doing our research and test driving cars and SUV's of several brands, we decided to go back and take a look at a Sportage.We decided that we have a higher budget available and went into the delaership, this time with the intent of buying. The Sales guy we worked with previously was very rude, as we did not buy the first time, we gathered. After test driving the Sportage and wantig to make an offer we were told that was " out of reach and not in our budget"??. No asking if our budget had increased ect ect. We left and bought a Toyota instead were we received excellent service!! Kia...NEVER AGAIN!!

Cyclone timmy

May 21, 2012

I have never had fun buying a car...Until now. My salesperson was soooo nice. She treated me like a friend instead of just a customer. She also introduced her manager who actually gave me a suggestion which allowed me to take my new car home right away! Good job Des Moines Imports! Thanks for everything!

MidWest

Dec 29, 2011

I do love my Kia, but to get one or if u have a trade in its hard to work with them, i have the feeling they not really trying enough to help you out when u want a new car and u have a trade in, or you having a monthly buget !!! They giving up on u pretty easy and quickly and we are a middle class family with good credit !!!

JonesJ

Feb 18, 2011

We walked the lot looking a some used Kia's that we wanted to test drive. Not one salesman could be found. We went inside and still no help. So we went to Dewey In Ankeny and bought a Equinox. It's the only dealership we have been to where we never saw a saleman.