Used Cars for Sale at King O'Rourke Buick GMC, LLC in Smithtown, NY

Alison Belknap

Feb 16, 2021

Tom Costa is a great, personable salesperson - we had not met him before and absolutely loved him. He was training a young salesperson who was also excellent - knew a lot about the technology in the car and explained it clearly and succinctly. We very much liked and trusted both of them. Highly recommend this dealership and Tom Costa in particular.

Steven Seeliger

Mar 3, 2021

From the minute I entered, i was greeted right away. Tommy was very knowledgeable and I appreciate the way the Dealership empowers their sales people to work with the customer. There was no back and forth between the seller and a manager to get " the best deal" Tommy knew what he was doing, showed me the #'s and was a pleasure to work with!!!

Alan Boudreau

Nov 6, 2020

I had a very good 1st time experience at King O'Rourke. Was well received, written up, explained where to wait, given an expected time-frame, etc. Very professional. All my service needs were addressed at a reasonable cost. And the free manicure was great!

King Worldbreaker

Nov 12, 2020

This was the most uncomfortable experience I've had with a business during these extraordinary times. As someone who is at high risk if having caught Covid-19, it was extremely disheartening to see a majority of the staff at this dealership wearing no masks at all or wearing them improperly. Mechanics came in and out of the service area wearing no masks. Salespeople walked from one end of the dealership to the other over and over without a mask. Service representatives would wear masks under their chin or just below the nose while conversing with customers. Customers were also allowed to enter indoor locations without wearing masks as well. I was there for over 3 hours and only saw an employee sanitize only one common area in the visiting lounge, despite hearing him say that he sanitizes all surfaces every hour. This created an environment where I felt extremely uncomfortable for my well being because it seemed no one here takes the recommended precautions to litigate the spread of this virus seriously. I understand everyone has their own views and opinions on this pandemic, but it still is just that and the recommended precautions should be taken seriously especially if businesses want to set an example. Unfortunately I cannot follow the example put forth by your business. I will no longer be bringing my vehicle in for service at this location and will not recommend this location to anyone as I just don't feel your staff promotes a safe environment. Thank you and be well.

Arik Shtrachman

Nov 11, 2020

I had a great experience while purchasing a new Terrain. My salesman was Nick and I would recommend him to everyone. He made me a very reasonable offer and stuck to it. I kept waiting for some kind of mark-up to occur or any of the games that a typical dealership plays to get more money out of you but that never came. Just a smooth, quick and painless process.