Used Cars for Sale at Koons Falls Church Ford in Falls Church, VA

minhtien nguyen

Sep 21, 2020

Great location. Customer service was excellent, given that I had a really bad experience with another Ford dealership the previous day. Russel was an excellent sale person. He was very knowledgeable when I asked about the truck. No pressure coming from him during the process. Andy was also great. He did his best to get us through the long process. Will definitely come back for business in the future.

Helen N

Sep 11, 2021

I had the best experience buying my Mustang 2021 with Sean. I walked in with no appointment and wasn't really expecting to purchase the car on the same day, as the whole process is usually very lengthy and takes at least couple days. However, Sean was an absolute delight to work with during the whole process. Very knowledgeable and very genuine towards his job and customers. He kindly helped us with every step of the process and got us the best deal possible in the area. During the test drive he made sure to explain all features thoroughly and gladly answered any questions we had. We were talking numbers and wrapped the deal very late, around 11 PM and he was still there to make sure we had no issues. Great customer service. Thanks a lot Sean!

Alex Vega

Apr 4, 2021

Colin Johnson did a fantastic job taking care of us. We came in to see a car we ordered. As soon as he realized the car didn’t meet our needs he recommended another type. While we were test driving the recommended vehicle, he sought out another vehicle that he believed we would prefer even more and he was right! Very impressed and very pleased. His overall professionalism and diplomatic demeanor are second to none. If you can seek out one sales representative it is him! Thank you!

Bella Kh

Sep 16, 2021

I had a wonderful experience purchasing a vehicle with Sean. He is the best. The process was stress free and pleasant. Sean goes above and beyond for his customers tries to help as much as possible. I tried so many dealerships. Most of them was trying to sell me vehicles fast without giving me enough informations. But with Sean, he gave me a very good advices for choosing vehicles and more. Thank you. I hope you sell more and more vehicles to the customers.

JC Paulinux

May 18, 2021

Great service that we got from Mr Russell Walker, I was a walking-in, he approached and ask if I need it help and he helped right away. They worked on our options, and give us the space to choose. And they worked fast. We got a new F150, we love it and they still are in contact with us. Definitely we'll come back. Thanks!