Used Cars for Sale at Koons Ford Lincoln of Annapolis in Annapolis, MD

Carly Neidecker

Sep 22, 2016

The staff was very nice and accommodating. The waiting room is very nice! It took longer than I was originally told but I'm an amature for not expecting that. All in all very happy with the place! I will be back!

Nick Neidig

Sep 22, 2016

Koons Ford of Annapolis takes great care of my Family & my Ford Edge. I have had them do all my service not the vehicle & have had great success. They even did the tires. I've been so pleased my wife bought a new 2016 Escape & just last week my Mother purchased a 2017 Escape. I highly recommend this dealership. The service is great, the people are great & the place is 1st class. Just like how I've been treated. Thanks Koons Ford of Annapolis.

Sean Sheil

Sep 22, 2016

Desmond was particularly attentive during my buying experience. His customer care and desire to find the right fit for me was unparalleled. The Koons Ford of Annapolis has the most superior team of any dealership in the region - this is my second time buying with them and will continue to visit their dealership for years to come!

Sylvia Gavin

Sep 19, 2016

Great service... Quick, efficient and completed as promised

Chris Wargo

Sep 9, 2016

Excellent Service. Priced right. All staff was positive

Kevin Davis

Sep 9, 2016

The salesman, Rich was fantastic. Reasonable, not pushy but just a good salesman.

Ted Kaczmarski

Aug 29, 2016

Desmond was the consummate professional and made sure that our buying experience was as seamless as possible. He went above and beyond even calling me on his day off to follow up. Cars are cars and we have owned/leased man different makes/models and everything starts with a good salesperson relationship. Desmond gets it and puts his customers first... hands down he is the best ... We are very pleased with our purchase and that is due to the diligent, informed and articulate salesman that Desmond is. Koons Ford of Annapolis is lucky to have people like him.

Keith Rowel

Aug 25, 2016

No manual was the vehicle salesman promised to order but I never heard back. this car has all the bells and whistle and hard to operate without a manual on hand. I downloaded one from the internet but that is not alway feasible.

Lee Williams

Aug 19, 2016

Using the Quick Lane should mean in & out quickly. My last two visits were for 4 hours and 3 hours due to things the dealership recommended. Chris Johnson, my ASM, did a fantastic job. I just wish Quick really meant something besides a chance to add more money making services to an oil change.

J Martens

Aug 12, 2016

They doubled my bill with add ons that I did not ask for. They do not reply to emails, phone calls or voice mails. I wish I would have read their reviews before I brought my car there. They are terrible.

Paul Jameson

Aug 2, 2016

Very attentive service, excellent information, no pressure-just good discussion. All in all, a great experience.

Roger Edwards

Jul 22, 2016

Koons Ford of Annapolis has been the most responsive and professional Service and Body Repair Shop I have ever dealt with. All aspects of my dealings from obtaining the estimate of work to the completion of the job have been exceptional. Thank you.

James Call

Jul 21, 2016

Everyone was helpful. Vehicle work was done in a timely manner.

Stephen Gould

Jul 19, 2016

The staff was friendly, courteous, and helpful making the service experience pleasant.

Marthena Cowart

Jul 16, 2016

I am always treated with the utmost courtesy and personal attention. Mike Trees always explains every thing that is happening with my car. It's an old one and he is mindful that costs are important to this retired "old lady." From the hostess in the lounge to the bright and smiling face that gives me my car back, it is always a most pleasant experience.

James Barghorn

Jul 15, 2016

The service lady ( Dusty) kept well informed, the job was completed very well. No complaints

Alan Arnold

Jul 14, 2016

Regular maint. in and out in under an hour (without and appointment)

Valerie Fleming

Jul 8, 2016

On my Ford TaurusX my oil change and inspection went well. At the time of pick up I was told everything was ok and no issues. Yesterday, July 7th, I received an email from Koons Ford telling me I have outstanding service issues..... Email stated:"Brake linings show marginal wear. May need replacement soon". Why wasn't this brought to my attention at that time?

Gregory

Jul 3, 2016

Great service and friendly staff but had to waste another whole day due to wrong parts being ordered.

J. Gray

Jul 2, 2016

I'm very pleased with the experience of purchasing my 2016 Mustang GT on 06/21/16. Travis Powers and Dennis Lorance (and all the other staff that assisted, but who's business cards I've misplaced) were very friendly, helpful, and professional. I was there alone, and Travis went above and beyond by driving my car to my house while I drove the truck I arrived in. When it's time to purchase my next vehicle, Koons Ford of Annapolis will be my first stop.

Johanne Cote

Jul 1, 2016

When I enter the Service Bay, I am always welcomed. Not treated as a number. The service technician always informs me of the processes, the estimated wait time and upcoming costs. The dealer ship is clean the lounge area most relaxing and clean and my car is always returned in a timely manner and clean.When I purchased a second car for my daughter, the sales process was easy and I was not pressured. Good sound advise were given and buying a car for once did not feel like a burden.

Nancy Nida

Jun 30, 2016

Explorer Sport. The service was okay until today. One of the problems that I had was that I could not found my title to the vehicle and the sales person said it was okay to go to MVA and get a dupilcate. Bring it in when I received it in the mail. When I found out that it would take longer then a week, she said that was fine, that I had 30 days to turn it in. Today my husband talked to the sales person and now it was suppose to be in by the 30th of this month which is today. There is no way I can get the duplicate title today, since I dropped off the paperwork on Monday. The staff was helpful.

Michele Proctor

Jun 28, 2016

Kayla Armstrong was very helpful. She did an excellent job. I love my new car.

Thomas Kreamer

Jun 28, 2016

Service writer Jody Henry was great. However, I don't plan on using Koons Ford in the future because the Service Manager never bothered to return any of 3 phone calls concerning a paint issue. Actually no more Fords in our family, after 18 Ford products. A letter from Ford Customer Care was very condescending.

Thomas O'Farrell

Jun 28, 2016

The staff is awesome. Our service guy is Jody and he ALWAYS goes out of his way to help us . He is one of the main reasons I just bought a 2016 Lincoln Navigator , as I knew I would be in good hands going forward regarding any service issues .

Matthew Wade

Jun 27, 2016

New mustang gt. I worked with rich and he took care of everything and made it an easy purchase.

Angela Edwards

Jun 24, 2016

I purchased a 2011 Lincoln MKX. The salesman and finance manager was great.However, the wait to take position of said vehicle was ridiculous and what was promised to me was not fulfilled.

Howard Brooks

Jun 23, 2016

Richard Woodruff did an outstanding job in selling us a new Ford C-Max and new Lincoln. We are happy with the service and the sales process. As stated it two other surveys the music in the show room is not conducive to doing business, and should be changed to a more acceptable type and sound level.Submitted by,Howard Brooks

Kevin Mattison

Jun 23, 2016

Jody.Henry is a great asset for Koons.Ford of Annapolis.My base of operation in in Washington DC. I don't mind the 30 mile drive to have my fleet vehicles serviced because I can depend upon Jody.Henry to get the repair done right the 1st time

Catherine Raymond

Jun 20, 2016

Everything I took my car in for was repaired even though I wasn't the best at describing the problems.

Monica Hanner

Jun 17, 2016

Christian Johnson was the service rep I worked with. He was great, very informative and kind.

Juanita Baugh

Jun 15, 2016

Timely and courteous.Excellent customer service.Facility was clean and well appointed

Juanita Baugh

Jun 14, 2016

job well doneMike was courteous, helpful, and was able to take care of my problem in a timely fashion .

Debra Williams

Jun 10, 2016

Service was done on time and staff was very accommodating

Steven Ruiz

Jun 10, 2016

Great service The service was fast and efficient. Christian Johnson did a great job handling my incident and repair.

Anita Sullivan

Jun 9, 2016

The dealership did a good job however Ford needs to take responsibility for the problem. The break light is defective and still leaking water into the cab of the truck. I should not have to pay for this manufacturer defect nor should the dealership.

Nathan Karkosh

Jun 3, 2016

The overall experience was good but the hassle of the deal was a bit discouraging. I understand the business's need to maximize margins but being told by the sales manager that "We're making $500 on this car" to make me feel like I'm getting the best deal was a bit insulting. Later I found a comparable model for $1,000 cheaper and the price was adjusted to match that. I appreciate the match but the hassle of the deal nearly made me go elsewhere several times. Nate Pack saved the sale by being a wonderful salesman and maintaining my trust.

Kathleen Rosenberger

Jun 2, 2016

The staff members were courteous and helpful. The work was completed as promised and in the time that was promised! I will certainly return to your dealership.

Mary Brown

May 28, 2016

I received A-1 service. The attendant was very accommodating and professional. She told me the car would be ready in 1 1/2 to two hours, but the car was ready in one-hour. I am pleased with the excellent service provided to me!

Newton Kershner

May 27, 2016

Staff were courteous and helpful, esp. the lady who helped me during my stay, and the lady who works in the lounge. I appreciate that my car was washed. My only complaint was a fairly long wait; over three hours for an oil change. But overall a pleasant experience.

Terry Hancock

May 26, 2016

It is always easy with Koons Ford. The client service is excellent at this location. The waiting area makes it easy to wait for your vehicle.

Dodie Steenland

May 25, 2016

Words cannot convey how much I appreciate Koons Ford. Even though my Lincoln is over 12 years old and parts are hard to find, Steve Flowers always goes beyond outstanding when he services my car. I am so grateful to him and the other service professionals who works at Koons. I would not take my Lincoln anywhere else. t

Paul Constable

May 25, 2016

Service Manager Christian was outstanding! I had a serious problem with my truck while we were in the process of moving from the home I sold and needed the truck. He demonstrated he was seriously concerned about my need for the truck and ensured the work was performed in record time. I am a former auto and aircraft mechanic, and know good service when I see it. Christian managed the service and also ensured the truck had other needed repairs performed to make sure I could accomplish my move. Thanks so much!!!

Thomas Stagnaro

May 21, 2016

Although the service took longer than anticipated, the work was well done.

Patrick Griffin

May 19, 2016

Great service, on time, as promised and the mint tasted great!

Margaret Klein

May 18, 2016

Happy to have made our purchase at Koons with Mike Wilson and the whole team.

Jay Weamer

May 16, 2016

the service was great and the writer [mike reas} is exceptional at his job

Amy

May 14, 2016

Christian was very friendly and knowledgeable. He made it a pleasant experience.

William Martin III DDS

May 14, 2016

Mike is always a pleasure to work with making the experience a breeze

Hilda Whittington

May 13, 2016

Mike had my car serviced and washed in a very timely manner...always friendly and helpful, as is everyone I deal with. The cashier got me thru the process quickly.

Paul Graber

May 13, 2016

It is always a pleasure dealing with the service department. I had an appointment and was unable to make the appointment due to illness. Mike called to make sure I was ok and we rescheduled my appointment. Great customer service.

Joel Madden

May 10, 2016

I just needed an oil change, and tire rotation. Mike suggested some work which I will have done next month. I was pleased with all aspects of service.

Steven Summers

May 9, 2016

Excellent assistance from sales side of the house. Was able to get in and out in just over 2 hours. Got exactly the Mustang I wanted. Professional and helpful is all I can say for everyone involved.

David Weller

May 5, 2016

Once again I was very satisfied with everyone and the all the work done. Thanks

Tulinda Larsen

May 5, 2016

Brittany Seborg, Customer Service Chief in service made all the difference. She is cares and is knowledgeable on the Ford vehicles. Before this visit I had very bad experiences with Koons Ford. Brittany got me to give Koons Ford another chance.Britney is AWESOME!!

Thomas Almes

May 4, 2016

Brought car in for recall repair. Easy to make appointment and did not have to wait a long time to bring it in. Staff was friendly, courteous, efficient and repair was done quicker than promised. Waiting room facilities were very clean and staff very friendly.

James Talbott

May 3, 2016

I had a out standing visit to your Annapolis facility today for warranty work , the staff was courteous and fast. Thank Mike for me.

Ryan Moore

May 2, 2016

The staff was great. Wait time was a bit long (20 minutes past their estimate of 90 minutes).

Sarah Clarke

May 2, 2016

great customer service.... regarding car service --- can not forget Norma she is the best make you feel at home

John Venhaus

Apr 30, 2016

Having problems with a door sensor. I was able to drop it off on the day that I discovered the problem, get a loaner car and let Koon's take care of the problem right away. Friendly staff and great service.

Matt Schlegel

Apr 28, 2016

My experience seems to somehow get better every time!

Tomasha Colvin

Apr 25, 2016

As always, from opening the door to driving out with the purchased auto, service is amazing. This current purchase has been one of MANY over the past 30 years. Can't say enough about Kevin Bracey...not just a salesman but someone who listened to what we want in a auto and the financial obligation associated with the purchase. Financing was uncomplicated and fast.....Thank you so much for all that you do!

Aaron Wagner

Apr 8, 2016

I bought a Lincoln MKZ in 2014. The service has been great. The staff is very courteous. Dusty Odom has been extremely helpfull.

Terry Riley

Apr 7, 2016

Everyone was very courteous and helpful. They changed my oil and filters in a timely fashion. The snack bar lady even cam outside and brought me a coffee. Nice visit! My salesman Van Manley even stopped by to see if there was anything he could do to help. Nice...

Mark Erbling

Apr 4, 2016

Dusty Odom gets my F-150's service completed on time, every time. She is a pleasure to work with, always has a smile for me, and greets me by name. In a world where Exceptional Customer Service is scarce, your store is truly lucky to have her.

Nicholas Biba

Apr 4, 2016

Thank you so much Rich and Anthony. I love my Explorer. I will recommend you guys to friends.

Mark Crane

Mar 30, 2016

Experienced outstanding service on every visit to Koons Ford of Annapolis.

Paul Drgos

Mar 28, 2016

My service was done OK , there was one thing that was not completely fix it seems to be an intermittent problem. Also I mention to Christian the next day I notice some minor damage to the front bumper .I told him that I was coming in in April for an oil change and would show him the scuff on the front bumper then

Andrew Mueller

Mar 25, 2016

Everything went great! Is this 50 characters yet? I think I've reached the minimum

John

Mar 21, 2016

Service was fine, but vehicle is turning into an electronics nightmare. Koons had it from 10-29 Feb for repair, we had it for 7 days with everything working and now it is back in a dealership in NC because the interior lights, etc. will not turn off. We have owned the car for 56 days of which 22 have been spent in dealerships for repair. Not good publicity for Ford! 2016 Explorer

Louis Schmeltzer

Mar 21, 2016

I was very pleased with Chris (Service Advisor) and the service in general. Everyone was very curtious and helpful. The waiting room was very clean and comfortable

Rosa Wilson

Mar 21, 2016

The staff as always provided great fanatical customer service! Great place for overall purchase and service!

Walton Stevens

Mar 20, 2016

No matter how long the wait while getting your car serviced the friendly staff in the lounge make a world of difference and help the time pass.

James Roman

Mar 18, 2016

Very friendly! Dusty was great. Love that you washed the car after service.

Jack Stresing

Feb 23, 2016

I dropped my Mustang off on a Friday evening for routine maintenance and it was done and ready for pickup before lunch on Saturday. And it had been washed! That was a pleasant surprise.

Joyce Miller

Feb 20, 2016

Crystal in the Service Department is very accommodating and helpful when it comes to my VMI conversion van. Because I am wheelchair-bound and have special needs concerning my van, Koons Ford goes above and beyond to give me the service that I need even though my van is a Honda and has no driver's seat There is never a question in my mind that Koons can help me which gives me peace of mind! I absolutely prefer that Koons Ford service my van than Honda of Annapolis. Thank you so much!!

John Tutz

Feb 19, 2016

Service write up was prompt and whole service experience was great!

Burton Edwards

Feb 17, 2016

I went in on a Saturday for a recall notice. I was hoping to get the car in a few hours, and it took all day, but the recall is done.

Francis Kozak

Feb 16, 2016

Not being "automotively inclined", I appreciate the friendliness and knowledge of the service advisors and rely on the quality of the service provided by your employees to maintain my vehicle.

Marcia Zilliacus

Feb 12, 2016

Anthony is amazing. He recognizes me every time I go and I appreciate it. However, the repairs took longer then expected and made it so I could not get my car cleaned. In addition, I am not getting any alerts when I need an oil change or any other service on my car. This is the first car I've had that hasn't alerted me when service was necessary.

Brian Edington

Feb 2, 2016

Excellent service. Mike Treas was right on time in meeting me with my automobile at 0730 am. There was no charge as the service was predominantly for a service recall item. I was very satisfied to have had my automobile washed as well. The multi-point inspection proved to be satisfactory. I will return for service when it is due. Thank-you.

Durdana Ali

Jan 30, 2016

Everett was extremely helpful and couteous. I had a recall on my ford escape. He promptly took care of that. Made every effort to return my vehicle by the end of the day. Very professional.

Anita Dorr

Jan 29, 2016

We made an appointment before the Blizzard on the weekend of January 23-24 so on Monday morning I called Koons of Annapolis to find out if it was ok to come in. We were "told yes the lots cleared and people are here to service our Fusion". When we arrived as they said we had no problem getting to the service area and were greeted with a smiles. The Fusion was serviced as promised and in a timely matter. Thanks Koons!

Martin Slaughter

Jan 29, 2016

F350 great truck was ready at time given!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sylvia Gavin

Jan 29, 2016

Love my Explorer Limited Edition, Love Koons Ford of Annapolis!

Arlene Baldwin

Jan 27, 2016

Was having an extremely rough day I had just lost my little dog of 14 years however I did not want to cancel my car appointment I told the representatives my story and that I had to get out of there as soon as possible they went above and beyond what I would have expected thank you to Koons Ford and. I believe my reps name was Dusty thank you

Frank Beans

Jan 26, 2016

Staff was very helpful. Finding parking for night-before drop off was the only problem.

Steven Riker

Jan 26, 2016

In response to a recall on my 2014 Ford Focus, I made an appointment for service on Friday. I was reminded via email prior to the appointment and arrived on time. I was concerned with a major snow storm approaching that I might be left without a car for the weekend. I was assured that the repair would be completed in time for me to find shelter before the storm hit. The courtesy vehicle took me home while the recall was completed, and after 3 hours, I was notified that the repair was complete and the courtesy van was dispatched to pick me up. When I arrived, my car was ready and I was able to make it home before the first snowflake fell. This was a very professional interaction.

Patricia Cosimi

Jan 22, 2016

Good afternoon as the 2016 Blizzard is upon us.As an Electric Wheel Chair user, very thankful Koons Mobility accepted 1-6-16 appointment and was able to maintain and service Mobility Ramp Van and Driving equipments operations. on the 2009 Chrysler T&C Braun Van.So far all is performing well, my concerns, and will always address the hand control unit ramp door and ramping equipments. Crystal Snowden has been supportive in this endeavor for me to continue visiting. Thank you 1-22-16

Joseph Smith

Jan 20, 2016

John Powell took care of everything and set up the service call. I have recommended some of my friends to him that are looking to purchase a new vehicle. Thanks.

Linda Freidline

Jan 20, 2016

I had my car serviced here from the day I bought it...everyone is professional and friendly. They were very helpful and informative. Have and will continue to recommend them for service as well as to purchase.

Peggy Steffen

Jan 20, 2016

I like having a trusted place to have my car serviced and taken care of. The staff are always friendly and caring. My experience here makes me much more likely to purchase another Ford.

William Steinbauer

Jan 19, 2016

Staff was very professional and the service was fast and they did everything that they said they would do in the time frame dicussed

Charles Simpson

Jan 18, 2016

Mike Treas is awesome....he took care of everything.

J. M. Williams

Jan 18, 2016

I was contacted as a reminder that a recall item needed to be addressed- the work was done in a timely manner and I was treated with courtesy by the representative I worked with. Thanks Anthony Biba! And I love the customer lounge.

Charles Cochran

Jan 16, 2016

They were polite and helpful. Will have firther work done there.

Debra Kidwell

Jan 15, 2016

Experience was great as it always is. The price is reasonable and the service is reliable. People are friendly and professional across the board, from the cashier to the consultants to the techs.

Jason Ball

Jan 15, 2016

I recently had my oil changed on my Lincoln MKX which included a tire rotation. After arriving home I noticed one of the center caps was missing off one of my wheels. I called Anthony Biba and made him aware of my situation and he ordered me a new center cap and replaced it at no cost. I was very pleased with his professionalism to resolve the problem. That is the type of service that will keep me coming back! Jason Ball

John Scible

Jan 15, 2016

I purchased A F 150 XLT.Randy Tucker was great. He went out his way to help me.I give him A 10.

Luceil Mckinney-Phillips

Jan 15, 2016

Koons Ford -- I've done business with them for years. Though my experience 1.5 years ago was not good by any stretch of the imagination, I had a refreshingly good experience last week. I was under time and financial pressure to purchase a new car. My son was involved in a serious accident; fortunately, he did not sustain life-threatening injuries but the accident deployed all airbags, which totaled my 2014 Focus.Sales and finance teams earn their living by 'selling', but I was grateful to realize that they recognized I was stressed and they adjusted the pressure, which allowed me to think a little more clearly. Every sales person wants to earn the largest possible commission, be the top seller for the month. But some sales people do it at the expense of their customers. That might mean a big paycheck next week but not next year when those customers remember feeling manipulated and go elsewhere. The Koon's Ford manager, sales person, finance manager listened and worked with me. They exemplified the difference between sales people and a sales professionals. I purchased a new car feeling in charge of making my own best decisions, and not as if fast-talking wheeler-dealers had made my decisions for me. I was on the edge. :-)

Nick Neidig

Jan 15, 2016

I've been so pleased with the service on my Ford Edge, that we just recently purchased a new 2016 Ford Escape for my Wife. I wanted her to get the same customer service that I've received. It's been 1st class. Thank you.

Betty Davis

Jan 12, 2016

Purchased a 2014 Fusion from you. Service was excellent and the staff was extremely helpful.

Ximena Grimes

Jan 12, 2016

65,000 miles checkup and wash. Everything went great except for the car wash, not that great.

Dennis Brodsky

Jan 11, 2016

All of the employees could not have been more accommodating. Very helpful and the work was done quickly.

Glenn Hollenbeck

Jan 9, 2016

You did what I asked in a timely manner and the price was fair. What else can I say?

Mary Lou Mccutcheon

Jan 8, 2016

Like to drop in line. Very convenient .Great service

John Fontanella

Jan 7, 2016

I took in a 2013 Fusion Energi for the 22500 mile service. I was impressed with everybody. We were in a hurry and they went out of their way to get us signed in quickly. When it came time to leave, a couple of people dropped what they were doing to check on the status of the vehicle. They kept me informed and things got done in a timely manner considering that they were slammed with work. However, the work was done well and the car was washed. I'm glad that they now have a comfortable waiting area. We were very pleased with everything.

Colleen Neidig

Jan 6, 2016

The sales rep was very knowledgeable even though he was new. He was able to answer all questions and was able to find me the car that suited my needs. He made the experience and enjoyable one and I never felt pressured. The dealership was very clean and everyone was friendly even those not working directly with us.

Joseph Dozeskie

Jan 6, 2016

I WILL NOT GO TO ANY OTHER DEALERSHIP and I live in Germantown

Paul Graber

Jan 6, 2016

Our experience with the service staff is always great. Mike did solve a sensory light for tire pressure. it was caused my charging lines for phones.

Nathan Brown

Jan 5, 2016

I purchased a 2016 ford focus st. Super fun hatch back, I came in they gave me a great trade in value for my jeep patriot. Everyone was super friendly and I could tell they wanted to sell me the car but they wernt trying to force you to buy it like some dealerships. I would highly suggest anyone in the market to go to koons ford for your next vehicle purchase.

Patrick Reilly

Jan 5, 2016

I was helped by Dusty Odom. She was very quick to get me checked in. I had an issue that was handled through the factory warranty. My problem was diagnosed and fixed and Dusty contacted me as soon as they were done. They even gave my truck a bath! Thank you Dusty.

Joyce Vanblunk

Jan 3, 2016

If you can enjoy a visit for vehicle servicing, then this was an enjoyable experience.

Linda

Dec 30, 2015

Since purchasing my vehicle I have utilized Anthony Biba for service. He is very professional, honest and easy to talk to. The only concern I had was the shuttle ride to and from the dealership the later taking about an hour when I only live about 12min away.

Brendon Harper

Dec 26, 2015

This time it was very good. I have already recommended it to family and they have also purchased a vehicle as a result.

Ruth Schanken

Dec 26, 2015

Had multi servicers complete on vehicle. All were done well & on time.

Nic Kipke

Dec 24, 2015

I am a very loyal Ford owner and over the years I've had mixed reviews of experiences at Ford service centers. This experience was by far the best ever. Anthony did an excellent job!

Andy B.

Dec 23, 2015

The service for an oil change was estimated to be roughly two hours due to other customers already waiting. As it turned out, it only took one hour. Awesome!

Debra St Pierre

Dec 23, 2015

I purchased a 2016 Ford Fusion, I was looking for certain features and Ms. Charlita Hearn went above and beyond working to find the car I wanted. I was additionally impressed with the care Ms. Hearn took to go over the features of the car and to explain how they worked. I have purchased a couple new Ford cars in the past but had not been to a dealership (until now) that ensured I purchased the car I truly wanted.

Allison Williams

Dec 22, 2015

The service was excellant, speedy. I was in a time crunch the morning I needed to pick up my car. I called ahead and my car was already out front waiting for me when I arrived.

Mary Byrne

Dec 22, 2015

Part replaced was just two months out of warranty Not happy about that! ( Back up warning signal)

Samantha Talbott/Dan Graham

Dec 22, 2015

Calling my cell phone and not leaving a message twice in 20 minutes is silly. If you're going to bother to call, go that extra step, take pride in your business, and let me know who you are and why youre calling. Thanks.

Wendell Carr

Dec 22, 2015

Location was clean organized and a very professional atmosphere. My car is a 2016 Fusion. I love the car and am very satisfied with the purchase of my car and my first maintenance plan that I purchased with a new car.

Kelly Hinrichs

Dec 21, 2015

Staff is extremely helpful and they go above and beyond.

Larry Davis

Dec 21, 2015

Kevin Bracey stayed late just so we could see the car...Very kind of him. Once at the dealership he did not rush us at all !!!!!

MCF

Dec 21, 2015

I purchased a 2016 Ford Escape on 11/27. Yanni, my salesman, was excellent. Andres in Financing was also excellent.MY one BIG criticism is that the entire time spent at the dealership was OVER 6 hours --- much of that time was me idly waiting to speak to whomever the next person was. This was very frustrating and a big part of the reason for not giving Excellent as a rating in all categories.

Stephen Giovannini

Dec 21, 2015

My service tech was very helpful and attentive in the procurement and installation of tires on my 2005 F150. All the other persons in the service department were very helpful when my service tech was unavailable.Regarding the facilities, the individual cubicles for each service rep provide privacy, but having to walk into the garage to access a cubicle was unexpected.

Victor White

Dec 21, 2015

Fast and great service! Thanks for the consistently good work.

Mark Bessette

Dec 18, 2015

I just drove in with an issue that occurred while I was out for a business meeting, Mike Treas my service adviser was there and got me right in and the problem repaired within a few hours. Thanks Mike!

Mary AnneJoyce

Dec 18, 2015

Staff helpful. First oil change for my Escape and had a recall. All went very well.Lady who works in the lounge is TOP NOTCH.

Sandra Dewey

Dec 15, 2015

fixed the broken tail lighteveryone was pleasant and helpful

Crystal Snowden

Dec 14, 2015

very friendly staff, nice environment, very helpful

Mary Healy

Dec 10, 2015

My recent service on 12/8/15 was very good. The service was completed in the time given. All staff was very helpful.

Charles Simpson

Dec 8, 2015

Very efficient and on time ! I was able to get my car back within the hour timeframe promised.

John W. Hackett

Dec 8, 2015

The service tech who aided me was excellent. He kept me informed of all that was happening and I was able to get in and out in a reasonable period of time.

Richetta Johnson

Dec 8, 2015

The service person was courteous and the maintenance was completed in a timely fashion.

Valerie Fleming

Dec 8, 2015

Mike, our service rep is always friendly and helpful.

Denise Norfolk

Dec 7, 2015

Dusty was wonderful. She made dropping the car off, getting back to me quickly and fixing everything on the list an enjoyable process. I would highly recommend Koons for service!

Adam Blaes

Dec 6, 2015

Christian Johnson did a great jod. Great service. Consistently a good experience.

Gail Ballard

Dec 4, 2015

Service fast and neat. Would recommend to friends and family members.

Inez Spitzler-niven

Dec 3, 2015

Christian Johnson, service rep his knowledge and years of experience was very helpful and much appreciated.

Mary Lou Mccutcheon

Dec 1, 2015

Tail light signal replaced promptly, wait was minimal. Coffee provided.

Rickey Coberly

Dec 1, 2015

Experience at dealer was pleasant. No follow up after sale. Small problem has not been addressed.

John Fontanella

Nov 30, 2015

Fusion Energi--The work was done well and on time. The staff was very helpful asking the right questions and suggesting solutions that worked.

John Shanley

Nov 30, 2015

Mike Treas and the team did a great job identifying and fixing my problem.Thanks.

Lisa Ward

Nov 30, 2015

Christian was wonderful. As usual, the experience was professional and helpful from beginning to end. I spent 3 hours working in your very comfortable lounge, so I lost no time at all waiting for my car.

James Welch

Nov 29, 2015

Everything done as promised and on time. Staff was attentive.

David Diamond

Nov 28, 2015

I am always confident that I will have a good experience when having my auto serviced by your talented mechanics...Shortly. I will be in again for a Lube job that will take me through the winter...worry free. D Diamond

Richard Macal

Nov 28, 2015

My Ford Escape was promptly serviced completely with professional care. Anthony greated me, and took over from there. The lounge is wonderful. A short time later & the car was washed & ready ?

Dan Nataf

Nov 26, 2015

The service - radio replacement - couldn't be done right away. They called once they knew when the traveling repair guy would be in-town and confirmed the appointment...

Howard Brooks

Nov 26, 2015

The car was dropped off the night before (best for my schedule) and was ready around 10 AM the next morning. Every thing was done to my satisfaction. Good Job!Thanks,Howard Brooks

Mario Barroga

Nov 26, 2015

Looking for a used car and saw your ad on line. Kevin, your internet car sales manager and Phyllis, the business manager were very helpful and accommodating. Very impressed with the facilities and would very much recommend others. Thank you for a great car purchase experience.

Sharon Proctor

Nov 26, 2015

Everyone is always so polite and very helpful. The service is very prompt and efficient.

Pamela Sargent

Nov 23, 2015

Anthony was great to work with. He was responsive and kept me informed during my vehicle's time at your dealership.

Andy

Nov 21, 2015

Went in for an oil change and a slow start or weak battery issue. Oil change completed, slow start issue initially misdiagnosed, but finally battery replaced and problem resolved. Mechanic showed integrity by being honest of his mistake. There's something to be said about that. Good work.

James Patrick

Nov 21, 2015

I purchased a F150 truck, I am very pleased with the dealership and the salesman Randy. I will purchase from him again.

Mary Dent

Nov 21, 2015

Work was completed and car was washed and swept out What a treat! WOW! Thanks.

Denise Tillman

Nov 18, 2015

Everything was timely. Dusty was very clear and helpful as to what could possibly be an issue with my truck prior to it going in and after it was finished. My brakes were fixed and oil was changed sans problems.

Mary Channell

Nov 18, 2015

very helpful and nice salesperson. everyone was wonderful. thank you.

Sara Marschall

Nov 18, 2015

My sales person was knowledgeable about the car and features. Very friendly and easy to work with.

Matt Schlegel

Nov 17, 2015

The employee that I dealt with was very honest, helpful, personable, and knowledgeable.

Pamela Middleton

Nov 17, 2015

Ford Explorer 2013. Service and Staff were very pleasant, nice waiting room too.

Lisa Gagnon

Nov 16, 2015

The service team at Koons is very helpful. My oil change,tire rotation and other aspects of The Works really help me keep my 2006 Escape Hybrid running well. And I love getting the truck washed too! I did have to get someone to reset the oil change notification on the Escape, but at least I noticed it before I left!I also really like the new waiting area!

Susan Dodds

Nov 16, 2015

I am going to be taking my Ford Ranger to a snowy climate for the winter and wanted to be sure it was ready. I felt that all my concerns were heard and addressed, and there was no pressure to agree to work that I did not think necessary. I feel confident I will make it through the winter with no problems.

Joseph Smith

Nov 13, 2015

John and Doug did a great job and really worked with me to find the right vehicle and price for me. The entire experience was outstanding. Thank you.

Kristal Kerr

Nov 13, 2015

Everything was great! The only reason I gave 4 stars is because it seems like all the services were done and the car was washed but the inside was not vacuumed. I am not sure if this is something that is normally included with your service but I think it should be. It doesn't make much sense to wash the outside and not vacuum the inside. Other than that everything was top notch!

Robert Hayden

Nov 10, 2015

they did the oil change quick without a reservation, thank you. all the specialized oil places have raised their prices so much it makes sense to go back to a Dealer for quality work and confidence they will do the job right for less money.

Jeffrey Myles

Nov 6, 2015

F150in for 65k maintenance check "quick lane" Service was painless. except it took a little longer than anticipated. New customer lounge is very nice and comfortable as compared to old facility. My service rep, Mike was very nice and professional.

Jeff Gray

Nov 3, 2015

I was very pleased with the Service Representative and his willingness to work with me on keeping the costs associated with the repairs/service of my vehicle within my budgetary limits. I'm not, however, completely satisfied with the service technicians due to the fact that one of the items that was identified as a fault was not repaired. As a result, I will be returning the vehicle to the dealership to complete those repairs.

Jennifer Zvaleny

Nov 3, 2015

Always a pleasure working with Jodi. Very professional environment and a real value for the service performed.

Ronald Wade

Nov 3, 2015

Saturday morning with Mike, the service writer.... excellent.

Fred Greenberg

Nov 2, 2015

Very nice experience they explained everything and returned car clean Real happy not our first experience with Koons and all good

Mary Setting

Nov 1, 2015

Christian Johnson is a very attentive serviceman and makes sure to keep his clients updated on repair progress.

Aaron Johnson

Oct 30, 2015

I was in and out in about an hour, without a reservation. The discount for the service made it comparable in price to any place in town. As usual, the service was outstanding...and the wifi allowed me to work while I waited.

Mac Mccreary

Oct 30, 2015

5K Express service on my new Mustang GT. The Service Manager was very friendly and helpful, scheduled my service and answered all my questions. The service was completed promptly. The waiting room could use reading material for males ie: Car and Driver, Consumer Reports, etc. The whole facility is awesome!

Ivy Hill Land Services

Oct 29, 2015

Thanks for the good deal and prompt service. Joe Lopez was professional and pleasant to work with.

John Waters

Oct 28, 2015

The service and service writer were excellent see dusty

Wayne Watkins

Oct 28, 2015

Anthony in Service Dept. was very helpful. I was very pleased with the repair work that was done on my F350.

Harold Obanion

Oct 27, 2015

I left my Explorer on Saturday for warranty service and picked it up a few hours later. I got a free car wash. What more could you ask for?

James Greska

Oct 27, 2015

Very helpful and professional. I have always trusted the workmanship at Koons Ford.

John Fontanella

Oct 27, 2015

The work was done well and on time. It was necessary to get a part from another state. That took a day but it was received and installed as predicted.

Michael Denhardt

Oct 27, 2015

My salesman, John Powell, was very helpful in purchasing my new Ford Explorer. I came to the dealership thinking I wanted a Sport model, but after some questioning John helped me realize the Limited was a better fit for my needs. I appreciate his expertise in helping me make this choice. He sqved me some money. He worked with me to find just the right color scheme for me, not just what he had on hand. He took the time to find just the right truck for me. I love my new 2016 Explorer and have gotten several complements, some from strangers. Happy Koons Ford customer!

Aneta Kondratowicz

Oct 25, 2015

Doug Kent is just simply amazing. When i drop my car I never worry or have to ask any questions. All is explained to me clearly and right away. Last time not only he took care of the car issue but I got my car back cleaned . It looked like new. I am sending anyone i know your way

Thomas Hattar

Oct 25, 2015

Anthony was outstanding!! He was polite and courteous. Car was ready when promised. The cost was as predicted. Very helpful and competent staff. Always happy with my experience so far.

David Diamond

Oct 24, 2015

The body work on my Merc Montago was excellent...The supervisor, the receptionist at the body shop, and his working staff were considerate and caring, The work was done on time and to my satisfaction. That is the best I can say.I have been a customer at Koons since 2004, never a bad moment.Sincerely, D Diamond.

O'Neal Isom

Oct 23, 2015

Efficient and like the ride back home as opposed to waiting even though the new lounge is great!

Susan Anderson

Oct 23, 2015

I had a wonderful experience from beginning to end at Koons Ford of Annapolis. My sales consultant, Charlita Hearn, worked hard over the course of several days to find me the exact car I was looking for and had it brought in for me. She made the process easy and much quicker than I expected. We handled much of our communication by phone, email, and text, and on the day I took ownership, I spent only 2 hours at the dealership before bringing my new car home. I could not recommend Koons and their team more highly based on my experience.

Daniel Stevens

Oct 22, 2015

The process was efficient and courteous. The Quicklane was not so quick as it took over 3 hours for oil change and tire rotation.

Vincent Veloz

Oct 21, 2015

It was definitely a great experience - the staff (salesperson) was extremely helpful and due to his patience and guidance, made this a pleasant decision to make - thanks

David Weller

Oct 20, 2015

My vehicle was serviced and returned to me in less than an hour as promised. All of the Service personnel are always very professional and take the time to fully understand what work is wanted and they take the time to explain what they had to do to get the work done.

Ronald Courtney

Oct 20, 2015

Dusty Odom was very helpfull. This was a Recall notice. The work was completed as promised. We were treated very well.

Kim Delanko

Oct 19, 2015

the service was great and the staff was very helpful and nice

William Slye

Oct 18, 2015

I was unable to contact the Service rep during the day. None of the phones in the service area were being answered. Unable to contact service rep previous time I had car in for service also.

Patricia Youle-schoedel

Oct 16, 2015

My car was fixed in the time I was told. It's works well.

Robert Arnold

Oct 16, 2015

Salesman did a great job. Ordered a vehicle, was told 6 - 8 weeks. It was more like 12 weeks and then they reduced my trade in by 1,000.00 because they claim it devalued in the 3 months I had it sitting in the garage........

Robert Montagne

Oct 16, 2015

No receipt for service twice now two times I have been told it would be mailed.

Ronald Herr

Oct 16, 2015

Dusty was the best. She want out of her way to help me. I'd just like to say "Thank You Dusty"

William Machia

Oct 16, 2015

The appointment went fast and smoothly. I did it from the phone in the car on my way home.The on-site service was fast.

Nick Culotta

Oct 15, 2015

I purchased a 2016 Ford Explorer last weekend, and I couldn't have asked for a better car buying experience. Desmond was extremely helpful, honest & personable. I will definitely by another car from Koons.

Shirley Smith

Oct 15, 2015

I have a 2014 Fusion and the service has been great. Very friendly and competent staff.

Dr. Thomas J. Keeley

Oct 13, 2015

Came in on Saturday 10-10-15 for a routine oil change.I was told ahead of time it would be a three hour wait. I came prepared to do some computer work..so I said okay. However, you do advertise a discount if you come in on Saturdays...so that is why I came. It took most of the three hours, but I think if you are wanting us to come in on Saturdays, you might want to have more techs to handle oil changes. I can't wait three hours all the time.everyone was verey polite and helpful though. I really like the Koons dealership.

Margery Silverton

Oct 10, 2015

I brought my Ford Fusion Hybrid in for its 50,000 check up. I was helped right away, taken by shuttle to my home, and then picked up again. The whole thing was seamless.

Derrick Head

Oct 9, 2015

Service was excellent, staff was friendly and attentive.

Joanne Hill

Oct 9, 2015

I bring my car in twice a year for it's maintenance check. Ford always does an amazing job, and covers everything from changing my oil, to checking everything to make sure it's in good shape. I'm very grateful for this since I travel to Florida twice a year, and I know my car is the one thing I don't have to worry about on my long trip. I would, and have recommended Ford of Annapolis to my friends.

Arthur Kuczka

Oct 5, 2015

Your service advisor Dusty was her usual spectacular self. She handled my requests and made sure all were completed. The car was done on time as promised, unfortunately I had no way to get there to pick it up and had to wait till the next day. Everyone was very pleasant and helpful and your facility is nicer and more comfortable since you have remodeled the dealership.

Deborah Lipsky

Oct 5, 2015

the staff is very nice. Don't have 50 characters of things to say.

Jim Saenz

Oct 5, 2015

The service was great as always. Jody is a excellent service manager.

Sterling Perry

Oct 5, 2015

Very pleasant after having been in sales for most of my life I was very please dealing with Kevin and Ms. Phyllis in the finance department and I would come back

Terry Mcpherson

Oct 5, 2015

I have always had an excellent experience with Koons of Annapolis Service Department. They treat you like you are the only customer at that time. The staff is very courtesy and helpful.

Dr.Douglas Dillner

Oct 4, 2015

Free coffee tasted great. The waiting room has a very pleasant atmosphere.

William Steinhice

Oct 4, 2015

I brought my 2014 C-Max in for it's first service. Everyone was extremely helpful and nice except when I picked up the car and was checking out. The girl who was helping me was very unfriendly. She told me I owed $32+ but I said I thought there was no charge for a first time service since I bought my cat at your dealership. She adjusted it so I didn't owe anything but she seemed very irritated and barely said anything to me. Maybe she was having a bad day but I don't think I should have been treated that way regardless. Thank you, Sue Steinhice (wife of owner)

Steven Ferguson

Oct 2, 2015

Very quick and efficient car buying expierence. I don't think I ever have bought a vehicle from start to Finish and quickly as this ford. Excellent sales and financing staff. I hope the service continues.

Nick Vallianos

Sep 28, 2015

Excellent service from both Christian & service parts (labor) person

C. A. Crowner

Sep 27, 2015

I arranged to have my car serviced one week in advance in order to coincide with my travel arrangements. I was met and offered a shuttle ride to any place I chose. I chose to wait in the very comfortable lounge and my car was finished in the amount of time estimated. My car had been washed when it was returned to me and the interior was cleaned of any traces of the mechanics who performed the service. The personnel were polite, efficient, informative and that rare thing in customer service these days, they listened. I am very pleased with the service at Koons Ford of Annapolis.

Ms. Coleman

Sep 26, 2015

Purchased a 2013 Lincoln MKX. Salesman Elliott Davis found vehicle, called and followed up, made experience as smooth as possible. Finance department was very informative and professional. Staff and facilities all great!

Michele Satterfield

Sep 24, 2015

Experience was very good,met with Anthony who originally sold us the car and as always very helpful and kind.

Carol Dooley

Sep 22, 2015

Purchasing my Ford Fusion was one of the easier experiences I've had in buying a car. All my questions were answered & the staff was proficient in completing all the paperwork.

Mrs. Robert Beasley

Sep 22, 2015

Service was good. I was disappointed in the cleaning of the car after the service . I think rushing to meet my timeline may have contributed to that. I usually am pleased with the cleaning of the inside and washing of the outside of the car after service has been completed. The inside was not cleaned. I know this is complimentary but I missed this convenience this time. I'm sure it will be satisfactory next time I am at Koon's for service.

Nelson Barnes

Sep 22, 2015

I own a ford f250 lariat. The service is excellent and the sales rep. Anthony is the best and always there to make sure I'm taken care of. The service is fast and there word is reliable. I bought a car for a friend, Ford Fusion, he lives in Silver Spring MD and is not treated well by the dealership and always charged $125.00 even though I have the service package. I plan to bring him to Annapolis for service and will ask Anthony to take care of him.

Barbara Golden

Sep 21, 2015

I purchased a 2016 Lincoln MKX because of continuous trouble with my 2011 MKX. Charlita Hearn was extremely helpful in choosing the vehicle right for me. She knows the Lincoln product very well and was a pleasure to work with. Andre assisted me with the finance portion and was also very knowledgeable and made the process very easy. Overall, this was a great experience in a stressful time.

William Kamenoff

Sep 21, 2015

Staff is always very helpful and efficient.They communicate well and are very timely.

William Partanen

Sep 21, 2015

Everything went very well. The service was quick and complete

Christopher Ayers

Sep 17, 2015

The waiting room with comfortable seating, multiple TV's, and food/drink counter was an unexpected positive bonus to the fast service.

Angela Chaney

Sep 16, 2015

I am leasing a 2016 Ford Explorer. Charlita was very helpful and knowledgable. Everyone involved did a great job.

Dennis Granger

Sep 15, 2015

This was our 5th time in for service since we purchased this used Navigator in March, 2014:(.

Sarah Ramsey Alexander

Sep 15, 2015

Overall it was great. My biggest concern is that when ther is a problem you all can't seem to find it and say it's ok. Example: the back starts to close then pops up. Happenes lots of times and yet it does not happen when in the shop. Really? Example: when I shift to park and turn off the car it tells me I am not in park. I have to wiggle the shift to get it to respond. Happens lots of times. They said it is fine. Really? I suspect you all are waiting for the ware try to run out and the. You will fix it on my dime. Other than than those things I love Koons Ford and the people are great.

Ramon Broerman

Sep 11, 2015

Service Manager made all the difference here. Well done Dusty!

Dennine Queen

Sep 10, 2015

I went Koons Ford looking to get a replacement vehicle for my car that had just broke down and was going to cost me to much to get fixed. After speaking with Nate Pack he helped me to feel at ease in purchasing a vehicle. We wound up with a 2012 Chevy Equinox. I am loving my new truck and it was affordable and it didn't have a lot of miles. I was expecting to be at the dealership all night but the whole process only took us about 2 hours which was great. Another plus is that Nate actually came in on his day off to help us purchase our vehicle. Thank you so much for having a wonderful salesman like Nate. We will definitely be returning because now my husband wants a truck.

Heather Kreckman

Sep 10, 2015

One of if not the best experience I've ever had when purchasing a new car. Our salesman Desmond might have been the most knowledgeable salesman I've had the pleasure of working with. My husband and I both agree we will continue to use and recommend Moons Ford in Annapolis. Jason in finance was very knowledgeable about the programs and add in packages. Over all a very pleasant experience.

Burton Edwards

Sep 9, 2015

It was a pleasure. Staff stayed late to close the deal. I have only bought imports over the past 35 years with the idea that reliability and workmanship can only be found outside the US with my last two purchases being a BMW and an Audi. Ford has changed my mind and spending trends. I am happy with my purchase and looking forward to many years together.

Marcia Brown

Sep 9, 2015

Desmond was so helpful and very accommodating! We worked diligently to complete the paperwork process and complete the sale of our new escape.

Richetta Johnson

Sep 9, 2015

Mkz hybrid Service was good and timely. Service personnel were courteous

Anne

Sep 8, 2015

I bought a 2016 Lincoln MKC 9/3/15. My salesperson was Charlita. She was very knowledgeable of the vehicle she was selling me. She answered all my questions, she was not pushy or assertive and when I made my decision to buy the vehicle she came in on her day off to help me with the purchase. Knowing she was going to be on vacation the following week, Charlita introduced me to Chris who would be able to help me with any questions I might have that week. Andres Zavala was also very nice to work with. He explained the leasing process to me and made me feel comfortable with the financial transactions necessary.

Drema Marks

Sep 8, 2015

I arrived at 7:00 am not realizing they opened at 7:30. The service was excellent and everyone was very courteous.

James Eyler

Sep 7, 2015

I have been a customer of Koons Ford since 2002. Current vehicle is an Escape. No problems with recent service.

R Given

Sep 7, 2015

Bough a new Ford F-150 last week. Salesman Randy treated me well. Very happy with the whole process.

Lynn Parsons

Apr 15, 2015

The facilities are amazing, and the attitude of the employees in the entire dealership are very welcoming. I'll be back for service, and when it's time, we'll be back to purchase.

Christopher

Mar 19, 2015

I had the pleasure in working with Greg the used car sales manager. I was in an interesting situation and I know he went above and beyond on everything. I assure you I will return to Koons Ford Annapolis because of Greg. I look forward to purchasing my next vehicle there within the next five years but in the meantime I will go for service on all my current vehicles.

Anne P.

Jan 24, 2015

We had a very pleasant experience while buying our 2012 Escape from Koons Ford. The vehicle was as nice as the ad we saw for it and the price was transparent with no hidden fees, quite a different experience from some of the Baltimore area dealers we visited with comparable vehicles. Charlita was very nice and attentive and an absolute pleasure to deal with. We later found out the business manager Phyllis goes to the same church as our daughter. We felt very comfortable with Koons Ford and will definitely return the next time we need a vehicle.

John

Nov 1, 2014

Worst dealership i ever been to. Told me to come up and look a veichle that wasnt even there. Complete waste of time. Come to find out the owner was letting his friend joy ride around in it. Very unknowlegable staff. Way over priced cars. Left me standing in the rain for 20 minutes and didnt even unlock the veichle. absolute worst experience

Pleased Buyers

Feb 24, 2014

We went shopping for a new Ford Flex and found ourselves at Koons Ford of Annapolis. Great, competent sales staff there. We had fun on the test drive with Randy. Doug (the manager) was very friendly, helpful and resourceful in finding for us the exact vehicle we wanted. Best of all, Desmond made us feel like family. He had lots of patience while helping us figure out how to use all the bells and whistles on our new Flex.

Eye of the Beholder Consignments

Jan 24, 2014

I own a consignment shop & horses! I love my ford edge & am looking forward to purchasing an f250 truck from Christopher Harvison this spring. The showroom & staff are very neat & professional!

SGTBEMAC

Sep 19, 2011

It was a pleasure dealing with Kevin Bracy that made the drive to Annapolis worth it. He had the car ready and he followed up after the purchase.