Used Cars for Sale at Kunes Country Ford Lincoln in Delavan, WI

Manda619

Oct 22, 2016

This is the most amazing dealer to buy a car from! Their staff is so friendly and helpful! Dan Ranson was the dealer I worked with and he was so knowledgeable and helped to explain things in terms I understood! I would recommend this company and Dan Ranson to any one in the market for a new vehicle! Thank Kunes Country Ford Lincoln of Delavan for making me part of the family!

Wolf622

Oct 20, 2016

I generally greatly dislike the car buying experience. Joel and Kunes made it easy and low pressure. It was the best car buying experience I've had in quite some time.

SamB

Oct 19, 2016

"D" is amazingly professional and respectful! I am so glad I got to work with her and I have no complaints! It took me a few days to decide the vehicle that was right for my budget and she didn't pressure me at all. We will be back for all of our future vehicle purchases!

Kunes Customer

Oct 17, 2016

My experience at Kunes exceeded my expectations! I am so pleased I was able to work with Guy Kujawa, and am impressed with Kunes for hiring someone who is able to accommodate deaf individuals in the area. Guy was great to work with--he was patient, understanding, and even willing to interpret for me through other aspects of the sales process. I will absolutely be referring Guy and Kunes whenever I can. Thank you!!

Jeff f150

Oct 15, 2016

Excellent purchasing experience knowledgeable staff and quality vehicle .

Jill E. Donnelly

Oct 15, 2016

I walked into Kunes Country Ford Lincoln in Delavan looking for a referred salesman by the name of Daniel Ranson. It was 1:30 in the afternoon, I knew the car I wanted and made it clear I hate the "haggling" part of buying vehicles. Daniel and I drove the vehicle I had spotted, went back to the dealership talked a FEW numbers and my current situation with vehicles....I took the vehicle home to show my husband for 2 hours and was able to call back by 5:00 to say we had a deal....I was in and out by 6:15 driving my 2013 GMC Terrain! It was by far the best car purchasing experience I have ever had!!

F 150 Jeff

Oct 15, 2016

Excellent purchasing experience Knowledgeable staffLarge selection of vehicles to choose from Entire staff followed up with calls and email to make sure my purchasing experience was nothing shy of excellent

Tattoogirly72

Oct 15, 2016

I walked into Kunes Country Ford Lincoln in Delavan looking for a referred salesman by the name of Daniel Ranson. It was 1:30 in the afternoon, I knew the car I wanted and made it clear I hate the "haggling" part of buying vehicles. Daniel and I drove the vehicle I had spotted, went back to the dealership talked a FEW numbers and my current situation with vehicles....I took the vehicle home to show my husband for 2 hours and was able to call back by 5:00 to say we had a deal....I was in and out by 6:15 driving my 2013 GMC Terrain! It was by far the best car purchasing experience I have ever had!!

Derek1129

Oct 11, 2016

Went to kunes for the first time. I had salesman Joel and Mike. They were fantastic! No pressure at all!! They worked with me a full day to try out different SUV's to find the right one! I ended up with a great deal!!! Would recommend them to anyone!!

MVE

Oct 11, 2016

Dave went out of his way to accommodate my situation and came through with flying colors!!! I will definitely come back for my next vehicle!

Tamij1970

Sep 29, 2016

Dear Kunes Team---I want to express my most sincere gratitude for the FANTASTIC,AMAZING,WONDERFULLY EASY AND SPEEDY process of getting me into a wonderful 2014 Kia Forte after my 1998 Honda CVR with 317000 miles finally decided to go to the scrap yard in the sky with dignity and a well deserved retirement(you served me well Black Bart). Deanna and Maggie and Art (in special finance) were absolutely wonderful in finding a vehicle I could afford,and to be honest I felt like I was driving a luxury Cadillac,after driving my CRV for so many years.......wow technology is crazy.....my steering wheel is heated...WOOO HOOO!!!! The entire process was absolutely fantastic,painless and I drove home in a wonderful car that will serve me well at a monthly payment I can afford, the fact they did not try to get me into something that would provide them with a bigger "commission" and TRULY were concerned with getting me into an affordable,safe and beautiful vehicle.....is the meaning of CUSTOMER SERVICE!!!!THANK YOU SOOOOOOO MUCH DEE,ART AND MAGGIE,you are the best and I will definitely tell all me friends to go to Kunes Country Ford to purchase their next car!!! YOU ROCK!!!!!!P.S As in the past I have made a habit of naming my vehicles---my Kia is The Silver Streak!!!

ktyler3288

Sep 24, 2016

This was our 4th car buying experience with kunes, but our 1st time working with Mike. The whole experience was superb. Mike was very professional and easy to work with. We got exactly what we wanted and I'm absolutely in LOVE with our new car.

440964

Sep 22, 2016

Great to deal with. Transaction was seamless. Very trustworthy and respectful. Would definitely recommend to friends and family. Great followup and very prompt with requests.

anuk

Sep 14, 2016

Did a outstanding job with purchase of what i wanted , great people to work with , friendly , not forcefull in selling you something , work great with you on financing

MH59

Sep 13, 2016

They were very quick and made shopping for a vehicle very easy. The staff was very friendly and professional and they were able to meet all my needs. Thanks Guy

Dave

Sep 10, 2016

We were shown a used Ford Expedition. Vehicle had dog hair under seats and in back cargo area. The armrest storage was filled with used Kleenex. Literally, 20-25 wadded up, used Kleenex. Salesman was friendly, but both he and the general manager were unwilling to budge on price, even when shown an ad for a similarly equipped vehicle from a competitor for less (mileage and package upgrades could not make up the difference). They made no attempt to keep our business. Ended up buying other vehicle at the competitor for $5,500 less than Kunes advertised price.

Karen

Sep 7, 2016

Found what was right for our family and our budget.

Jeff1155

Sep 4, 2016

We had a great experience dealing with Dan and the rest of the Kunes staff.We feel we got a fair deal on our GMC Terain and everyone was helpful and not pushy.

Kathy

Sep 1, 2016

Alex Gomez was an excellant salesman ....he was SO HELPFUL and bent over backwards to satisfy us! I would very highly recommend this young man to any of my friends that would be looking for a car. We went in just to look at a car and talk to them.....we ended up driving it home that same night!! And we are loving the car!

Cheezey

Aug 27, 2016

They were great, everyone was awesome and helpfull. Only issue is with them sending an email to Angie, instead of Angel. Honest mistake or no attention to details?

Chaytan

Aug 26, 2016

Great service! We spent over 4 hours looking at different cars. They were patient and answered all of our questions and helped us find the right car for our family.

Bob

Aug 24, 2016

Excellent work and research done by Vincent and Joel to find a F250 Super duty 2016 truck that met Bob's needs! We bought it today at Kune's which is our first experience with the dealership and Wisc. Definitely we recommend Kune's to other people.

Timharlow

Aug 22, 2016

My Ford lease was ending so this experience was predicated by a simple need to trade out vehicles. I loved my explored but found myself I'm a position to need a truck. I simoly told Mike and Greg to tell me what they though I would like. For the second time now, they came through. I didn't know It was possible to enjoy a pick up truck like I do. There are many dealerships I pass on my way to "Kunes country" - bit for me it's worth the extra miles, because they go the extra mile.

Timharlow

Aug 22, 2016

My Ford lease was ending so this experience was predicated by a simple need to trade out vehicles. I loved my Explorer but found myself I'm a position to need a truck. I simoly told Mike and Greg to tell me what they though I would like. For the second time now, they came through. I didn't know It was possible to enjoy a pick up truck like I do. There are many dealerships I pass on my way to "Kunes country" - bit for me it's worth the extra miles, because they go the extra mile.

Betty Alberth

Aug 17, 2016

Went to Kunes and Dana was so help full in getting me a vehicle I liked

Billandmichelle

Aug 9, 2016

Vince did great for us. He knew we needed a vehicle (ours was totalled after hitting a deer) and he went to work for us to make it happen. We couldn't be happier. This is the second vehicle is have purchased from Kunes and I have to say this purchase was much smoother than the last.

Rebecca Robistow

Aug 8, 2016

Alex Gomez was honest and helpful when we were looking at vehicles. This was a no stress or pressure and best purchasing experience we have had! Brandon Radosh was helpful and explained things nicely while helping us get the best for our money. Thank you both!

Amanda Nowak

Jul 28, 2016

Our car buying process did not start out the best. We went to a couple dealerships where the salespeople were pushy, and kept us at the dealership for hours even though we told them up front we still had other appointments and were not buying that day. We were frustrated, and were afraid to go to another dealership only to experience the same things all over again.Thankfully, we had a completely different experience at Kunes! We worked with Guy Kujawa, who worked quickly to figure out exactly what we were looking for. When we told him we were looking for a model he wasn't as familiar with, he called over a team member who was, and who taught us more about the vehicle than any other dealership we had been to. We were so appreciative that they were respectful of our time, and we could feel that they truly just wanted to help us find what we needed-they weren't just out to get a sale. Everyone was so nice to work with, and we really had a great experience!

Angela Torres

Jul 26, 2016

They helped us find what we were looking for and answered questions and offered their assistance at anytime we need help after the sale. And in my book that's a A+ Thanks Guy's you did a AWESOME JOB, ANGELA TORRES

Carissat23

Jul 26, 2016

The experience was amazing they really work well with you to give you the best deal and service as possible highly recommended to anyone looking for a vehicle

Tikkster

Jul 26, 2016

We came to Them with a serious problem we needed a reliable car to get to work and our credit was challenged. After seeing our situation they worked diligently and got us into a great car at a great deal. Everyone we worked with from Dave our salesman to Amanda in finance was pleasant and did all they could to help us. Thanks Kunes Country

roninemo

Jul 23, 2016

gave a notice that i want regular used truck by end of summer time. ended up got this awesome f150 fx4 instead few weeks later, loving it everyday.great store, salespeople, and service. definitely buy from them again in future, no questions.

jay bird

Jul 19, 2016

Thanks Dan. With your help I was in and out of the dealership in an hour and a half. You made buying new and trading in an old car very smooth. Also, when I came back the next day you explained all the features on the new car so an older guy like me was able to understand. Jay I. P.S. Thanks to the backroom staff, they were a big help.

Nicnite77

Jul 18, 2016

Deanna and Art were very accomadating, friendly and worked hard to get me a vechicle that is affordable and nice. I really appreciate their help. I plan on returning to them in a year or so for another vehicle.

Rebeca&Dan

Jul 12, 2016

I went in not knowing wether to buy a used or new car nor wether I would even be approved. I went in and right away they were friendly and Rick is the one that helped me. He was super patient and understanding. My approval process was a bit complicated but they did everything possible to get me approved. Did I mention they stayed passed their closing hours just to make sure I got everything I needed without attitude or complaining? Most places once it's closing time their friendliness dies down but theirs never did! Either way point is I was super satisfied with the service, people, and especially my car! Thanks Rick you're the best(:

Josh and Jodi

Jul 12, 2016

Awesome experience with Kunes and specifically tommy G. He was patient and helped us pick the perfect vehicle for what we were after. It's obvious Tommy cares about his customers. Would recommend to anybody in the market.

Papacraig

Jul 10, 2016

I was very pleased with the service that Deanna gave us. She worked hard to assist us with financing and understood exactly what we wanted and what fit into our budget.I recommend them to anyone looking for a new or used car.

Cory and Heather

Jul 9, 2016

Great people to work with us. Took the time to listen to what we wanted and needed. They did a great job finding a vehicle that was your both what we needed and wanted.

Tammy B

Jul 7, 2016

I stopped by with the idea that I might want to trade out of my Escape and into a Ford Fusion. My original plan was to move into a Lincoln in a couple of years. They showed me a fully loaded 2015 Fusion Titanium and it was a perfect fit. Then they made the numbers work. Thanks to Dave M and Stephanie W, I drove back to Pittsburgh in a fabulous new car that I thought wouldn't be happening for another two years. They needed to prep the car and gave me a loaner for the night as well.

Wifimom

Jul 4, 2016

I went in being pre-approved with USAA looking for a used vehicle. Found one that I liked and agreed on the price. I was then told that it could take up to 10 days to get everything pocessex with USAA but that if I financed through them I could drive the vehicle home that night. I was reluctant for two reasons, one I did not want my credit ran multiple times and two, I did not think they could beat the rate I was already approved for. The salesperson, Deanna Klosterman said that I had excellent credit so I did not have to worry. I then expressed the same concern to the sales manager, Mike Terlikowsi, who told me that my credit would only be ran once. I checked my credit the next day and had 5 separate hits AND they couldn't even come close on the rate. To top it all off, when I emailed Deanna how upset I was, she was very rude to me and made excuses as to why my credit was ran so many different times.

Chamone

Jun 29, 2016

The staff at Kunes Country Ford for excellent. They were nice friendly and worked with me to get me in the car I wanted that worked with my budget. Deanna was a wonderful sales person & I plan on referring my friends to her. I thank her for making my day.

Natasha M

Jun 22, 2016

My experience at Kunes Country Ford was great. I stopped in to look at the 2016 Escape. Mike Kunes was helpful in locating an Escape which had the features I wanted. He is very knowledgeable and listened to me. Stephanie in finance was easy to work with and put together a good financial package. Both Mike and Stephanie were willing to discuss the benefits of leasing vs buying. I went with a purchase of an 2016 Escape and am very pleased with the experience. Mike is great to work with and I highly recommend him!

jstubbs

Jun 22, 2016

My husband and I were in desperate need of a new car but our credit isn't the best so we knew the situation would be touch and go. It would've been touch and go and most other dealerships but it was just go at Kunes. Daniel and Ashley did all the leg work and boy did they work to get us a great deal. I could've settled for a car I didn't want for a deal that was easier to get. But Daniel didn't want me to settle, he knew I had my eye on one car in particular and that was that. Ashley and Daniel made the experience easy, dare I say a pleasure? I got a great deal on a great car that I've already used a full tank of gas on because I keep coming up with excuses to drive it. Thank you Daniel and Ashley for saving us from the heat and helping us rebuild our credit :)

Natasha M

Jun 21, 2016

My experience at Kunes Country Ford was great. I stopped in to look at the 2016 Escape. Mike Kunes was helpful in locating an Escape which had the features I wanted. He is very knowledgeable and listened to me. Stephanie in finance was easy to work with and put together a good financial package. Both Mike and Stephanie were willing to discuss the benefits of leasing vs buying. I went with a purchase of an 2016 Escape and am very pleased with the experience. Mike is great to work with and I highly recommend him!

Rick and Luci Faytle

Jun 20, 2016

I'm extremely pleased to have had the opportunity to work with Dane Anderson, today, in order to acquire my latest vehicle. Excellent sales and service. I have purchased several vehicles from Kunes, and will continue to do business with them. Thank you!!

mlnelson3

Jun 19, 2016

Willing to accommodate all of my requests in a quick and straightforward manner. Mike and Kunes Country Ford run the best dealership in the area. I am a customer for life. No doubts.

Dan

Jun 18, 2016

I was searching for THE right truck for several weeks, went theu several dealerships and several sales associates. Deanna was by far the most responsive and respective dealer I have dealt with. A no pressure environment which I deeply appreciate. Great job by all!! Thanks!!!

JStubbs

Jun 18, 2016

4000 characters is not enough to truly express how great Kunes is. My husband and I don't have the best of credit so I wasn't sure if Kunes could even do anything for us. Ashley in the financial dept. ( super nice, friendly, compassionate, great boots!) worked her tail off until she found us the best deal. I'm so appreciative for her and Dan Ranson, our salesman (super friendly, great sense of humor, non pushy!) He could've shown us cars that would've been an easier fit but they didn't want us to settle. Ashley and Dan knew I had my heart set on my Flex and they did everything in their power to make it work for us. Thank you again to Kunes Country! Dan and Ashley, you guys are amazing!!

Blondy

Jun 1, 2016

My sales person was Dane Andersen and my finance girls who worked so hard for me were Ashley Whitted and Maggie Sirkman. They made me feel right at home and treated me so nice and professional. I had no questions about anything when I left and it was the quickest car purchasing experience I have ever had. I have found my lifetime dealership and salesman. Thank you Kunes for having such great employees!!!!!

Timma

May 28, 2016

Had the opportunity to work with Guy Kujawa when buying a new Explorer.The process was straightforward and he was very responsive to questions. Great experience.

Marian and John McClellan

May 26, 2016

Have dealt with Kunes on several occasions and will continue to do so. Dane Andersen is qualified, helpful, and honest. Kunes service is exemplary. Having always driven Fords we will continue to do so. Marian's father was a Ford dealer in Iowa, starting in 1915, and Ford runs deep in our family.

Mindy Ford

May 23, 2016

Vince was awesome!!! He made my first experience the best.I was in a very sticky situation and him along with others worked a miracle and I'm forever indebted. Thank you Vince from the bottom of my heart.I would also like to thank the others I dealt with also everyone was amazing and thank you again!! They would all get 10 stars if I could

Mary

May 19, 2016

Alex Gomez was great I could hardly tell that he was a need salesman he was extremely nice it was my second trip to the dealership and I left very satisfied

The Waddell's

May 16, 2016

The Kunes Country Ford Lincoln epitomizes professionalism. If you want honest pricing, loyal employees, quality vehicles with warranties, then Kunes is the dealership for you. From start to finish, the process was made as simple as possible, with incredibly friendly service. Even is you have less than perfect credit, or blemishes on your credit, they will be honest and work with you as best they can, while never judging or making you feel less of a consumer. Ashley Whitted went above and beyond assisting us during our process. She genuinely cared about our personal situation and wanted to meet our every need. Her professionalism alone has made life-long customers of our family. We traveled 240 miles to the Kunes dealership for the specific car we wanted, and it was worth every mile. Daniel Ranson was polite and professional and made sure we were comfortable while completing the process. During my test drive, I noted one slight concern with our vehicle, and Ashley and Daniel ensured the car was taken back out with a service technician and the concern was remedied immediately, while we waited (which was not very long at all). They stand behind their products and service. Ashley's assistant, Maggie Sirkman met with us as well, and she was super accommodating and very polite. Thank you to all of you for making our car buying experience more than we could have asked for.

HarryC

May 14, 2016

My vehicle began acting up in the morning before a meeting. I decided that after the meeting I would not be returning home with my vehicle. I went to Kunes and Joel was introduced to me. He worked quickly to meet my three requirement....1. Economical 2. Safe 3. TODAY. All three were achieved as I closed the deal on a 2015 Dodge Journey that day.

Bud Springer

May 13, 2016

We just made a long and late in life move from California to Wisconsin. We sold a lovely Mercedes convertible before leaving the left coast and started researching nice SUV/crossover options. Several vehicles seemed to fit my wife's requirements. The list got narrow and we reached out to some Wisconsin dealers. Kunes Country Ford-Lincoln responded and soon we had an email connection that only got better after arriving at our new home. Working with the Delavan dealership and Deanna and Mike, we we soon had an excellent relationship, no big city hustle and an outstanding financial package on the exact vehicle we actually built on-line with Lincoln. Amazing! Long story short, this was the best car dealing experience in my life. You must look to the folks at Kunes Country for any American made vehicle you desire as they handle everything the big three produce. Fantastic and painless, believe me!!!

Likes2Write

May 10, 2016

My first car purchase was at Kunes Country Ford, and it was worth it! I got a great car and loan!I worked with Dave Melone in sales. He investigated my options for what type of car would work well / best for me and I ended up with a fantastic one. It was something better than I could have imagined on my own. He wasn't too pushy to deal with and answered all my questions.I also worked with Brandon Radosh in finance. He presented me with an affordable loan with low monthly payments, and I accepted the loan contract. He patiently listened and made sure I understood everything and addressed anything I brought up.Dave, Brandon, and anyone else helping out in the background did an excellent job of assisting me with the purchase of a new car. They also made me feel like I matter. I am not just a number to them. They gave their all to help me as best as they possibly could, which was more than noticeable to me. They are excellent to deal with.

SJlockwood

May 7, 2016

The salesman my wife and i used went out of his way to get us the car we wanted his name is Erik Beckstrom from the Elkhorn Store

Good Samaritan

May 4, 2016

Nothing is a good deal here. Any service your vehicle will need will cost substantially more here than any place else. The salesmen are all extremely sneaky and could care less about you. 90% of the vehicles sold are junk, and they will lie about every one of them. Do yourself a favor and don't buy from here, because i promise you will regret it.

MacAttack

May 4, 2016

Great staff that took care of my needs and the financing. Low pressure sales approach with great results. I highly recommend Kunes Country Ford and it's great Staff.

fusionfun

May 3, 2016

From the beginning, my case for looking for a new used vehicle was professional. Jeff Constable took over my case and efficiently sorted out what we were looking for. It took less than a day to nail the perfect car! With easy financing from a helpful accounting department, everything was set in no time at all. I can't say how relieved I am that this was so simple! Can't thank Jeff enough! Really impressed with his skills and management of what we were looking for!

bjpj

May 2, 2016

Mike Gillingham has sold me 6 cars so far, and I have been very satisfied with each vehicle he has sold to me. He never pushes , but, is always trying to do his best for me, the buyer. Thanks Mike

Chris

May 2, 2016

This is the second vehicle that I have purchased from Kunes Country Ford Lincoln. The first vehicle was a 2007 Ford Focus Wagon SES and that was a great vehicle for me. It runs as good as the day I got it (has 177,000 miles now) and I just sold it to a friend of mine. My new purchase is a 2016 Ford Focus Sedan SE. Both times I have been to the dealership I have had excellent experiences. All of the employees were professional and very friendly. My salesman this time was Daniel Ranson and he was a pleasure to work with. I would highly recommend Kunes Country Ford Lincoln to my family and friends.

abenedict86

Apr 29, 2016

On Wednesday April 27th, my wife and I went to Kunes Country Ford with the sole purpose of just test driving a vehicle to see if this specific model was something we might want to purchase down the road. When we arrived, we met Tommy Guarnieri Jr. who instantly made us feel welcome and got right to work on showing us the vehicle we we curious about. Long story short, what started as just an informational trip ended with us driving home in our new (used) 2011 Jeep Wrangler. We could not be happier with the outcome of the trip and we could not be more satisfied with the entire buying experience that we had at Kunes Country Ford!A huge 'thank you' to Tommy G. on helping us from the moment we stepped in the door, all the way until we drove off! This was by far the best car buying experience we have ever had. Tommy wasn't pushy at all, he was completely honest and upfront, very knowledgeable, and most importantly, very friendly! We will definitely be coming back to Tommy G. and everyone else at Kunes Country Ford in the future for our next purchase!

Laura Denk

Apr 12, 2016

This dealership has a great group of friendly people who worked with me to fit my exact needs and wants in a newer vehicle. Daniel never pressured me to buy when I wasn't ready, and was at my service until I was ready to purchase. He and his colleagues did an excellent job explaining the process to a first timer, like myself, and I will definitely be returning for future purchases.

UbbyUbb

Apr 9, 2016

The salesman Guy Kujawa was excellent, answered every question I had and really put my mind at ease. I highly recommend seeing him if you are going to be going to Kunes in Delavan WI. I never felt like I was getting ripped off, and I left feeling I got an excellent deal and piece of mind which was very important for me. I will absolutely be going back for my next car!

Ubbyubb

Apr 8, 2016

I love my new car. I never felt as if I was being "taken". Every question I asked was thoroughly explained. Great warranty and I am 100% satisfied with my purchase and will definitely buy from Kunes again. Guy Kujawa went above and beyond my expectations as a car salesman. Very professional! Awesome deal on a amazing car!

Charles A. Eddy

Apr 7, 2016

We had an excellent experience purchasing our new truck! Working with our salesperson, Dan Ranson, was a pure pleasure, including the very enjoyable personal verbal communication. He answered any and all questions that we had. Likewise, working with Brandon in the finance department was excellent! He helped guide us through the lengthy paperwork involved in acquiring a new pricey truck. We would highly recommend our friends looking to buy a vehicle, visit Kunes!

Jody Booher

Apr 7, 2016

Dan and Mike (and the whole team) at Kunes Country went above and beyond to not only give us the best deal we could get; but, to also ensure a long term future relationship. I am beyond satisfied with my new truck!

semperfiwife814

Apr 5, 2016

The staff at Kunes Country Ford went above and beyond to meet my expectations! After test driving several vehicles, we finally found the right one for our family! All my questions were answered, I was reassured that they would do everything they could to work with us and they did! Mike Kunes was a great salesman! Thank you again!

semperfiwife814

Apr 5, 2016

The staff at Kunes Country Ford went above and beyond to meet my expectations! After test driving several vehicles, we finally found the right one for our family! All my questions were answered, I was reassured that they would do everything they could to work with us and they did! Mike Kunes was a great salesman! Thank you again!

Wayned

Apr 5, 2016

Nice place to do business with I have gone through many dealers and they are bye far the best. Tommy G. Was my sales guy he was straight up front and seems to care about his customers. The only sum what negative thing I would say is the online description are not accurate had I realized at the time I would have done something different when negotiating but that isn't Tommy's fault. I purchased a gm vehicle and I have a ford warranty so I hope I will not have a problem. I will definitely be back for my next purchase!

Kerry

Apr 2, 2016

Buying via internet was an interesting experience. I found Deanna to be easy to deal with, very responsive and helpful. Thanks

Kerry

Apr 2, 2016

My first experience dealing over the internet was positive and when I actually went to pick up the vehicle, it was a great experience. Thanks!

RC51 Chris

Mar 21, 2016

I have been buying from Kunes now for 16 years, and new Fords for 28 years! Greg Kunes personally helped my wife and I many years ago, and we really appreciated that. I am someone who has loyalties, to a brand and obviously to a dealership. While the names of the sales people have changed over the years, I do see friendly faces each time. Tommy Guarnieri was great, a real car guy but not pushy.We will be back...Thank you!

2braats0804

Mar 19, 2016

I went to Kunes Country Ford expecting to return home with my car and a loan denial. Instead I drove my 2010 Grand Caravan home that very night and a loan in my name and no cosigner. Thank you Daniel Ranson & Ashley Whitted for taking the time to work with me to make it happen and make me feel good about it. I really needed this vehicle to fit my life and the loan to be able to start rebuilding my credit. I thought it was impossible. You proved me wrong. It was late and dark when I took my van home. The next day there were a couple things that had been overlooked and Kunes took the time to check them out and make sure it was all taken care of. Not only were the sales and finance staff extremely friendly, helpful and understanding, but every staff member there took the time to say hello and make sure my time there was as stress and hassle free as possible. Both times I was there for lengthy amounts of time with my infant granddaughter. Aside of not being at home it couldn't have been an easier experience. Even the cleaning staff (Maria) took time to help make my time there pleasurable. I'm a very happy customer thus far!

Gregknott

Mar 16, 2016

Overall a great experience with Deanna at the dealership! She seems to work 24/7 and was open and honest with the entire transaction! Emailed her on a Sunday got a response came in Monday and purchased the 2012 Kia Sorento with ease. Car needed a detail and I purchased the xillion (sp) package so I left it overnight to pick up the next morning. Due to weather and volume it wasn't ready when I needed to pick it up, however Deanna and mike arranged an appointment to have it picked up from my home, leave me a loaner complete the order and return my vehicle within a few hours with a email confirmation! Now THAT is customer service from a dealership! Overall a great experience with kunes country ford, Deanna and mike and the entire buying experience. I would highly recommend this dealership and sales individuals for any new or used buying experience!

pockatooka

Mar 13, 2016

Went to one ford dealer it was just bad. Came to kunes and I can`t believe how wonderful they were to me and my husband and granddaughter. I would recommend to everyone. AAA+++

MRDistribution

Mar 8, 2016

My 2005 Murano transmission went out while in Elkhorn around 4:30 on a Thursday. I called Dale and was able to get a toe within a half hour and a loaner. The toe truck driver was very friendly and courteous making a bad event tolerable. The next day I found that the replacement was not cost effective and the price I was given was true to what I searched on the internet. I then met with Joel and picked out a 2014 Escape and was able to test drive it over the weekend. Monday came and the deal was done and Stephany took good care of me walking me through the paperwork.I have been having my cars serviced hear for some time and I am very pleased with the great service and the care that everyone at Kunes takes to make sure you get the best deals at the best prices.

missy4098

Mar 3, 2016

I'm so happy with my purchase! The 5 stars go to Gilly. Thanks so much to Gilly ( Mike Gillingham ) for the excellent service. I appreciate that he addressed all of my concerns in a professional manner. He responded quickly to my emails and treated me with respect. I didn't appreciate that the finance department slipped in GAP insurance without telling me about it, though.Thanks for the great car!

Ladykc1

Mar 2, 2016

I purchased a 2016 Ford Edge Titanium from Kunes last Saturday. My sales consultant, Dan Schlitt, Jr., went above and beyond for me. He knew the exact car I would end up with, even before I did!! Dan was so impressive. He was so knowledgeable, friendly and I immediately felt at ease with him. He guided me in my decision instead of pushing me into a sale. He listened to my cares and concerns in purchasing a new vehicle and handled the entire transaction with class and integrity. There was no stress in the transaction and I left Kunes with complete confidence that I made the right decision. My thank you to all who "made my day"...Dan, Michael and Stephany. Greg Kunes should be so proud of his associates.

Ashton

Feb 27, 2016

Fast and reliable. Ashley found me an amazing intrest rate. I gave Guy my expectations of the vehicle i was looking for and he made it happen! ;)

IrishGrl

Feb 27, 2016

I just bought my brand new F150 from Kunes Ford! My husband and I loved the whole team and their service! Thank you Joel and Stephany!!!

Annette Newcomb

Feb 25, 2016

After driving my 2013 Ford Focus I was in love so there was no hesitation when my leased was almost up. I was 5,000 miles from my lease limit but why wait, Plus refinancing got me a lower payment. I love this car It has never given me any trouble. It drives great, is great on gas and is fun to drive. It's got 200 horses but those little 4 cycles wind up and really go when you need them to. I would recommend Kunes and the Focus to everyone.

WordSmith75

Feb 25, 2016

I purchased my 2013 Ford Focus lease on Feb. 24. Awesome car, great gas mileage, fun to drive, lots of power--love it!No regrets!

StaceyMarie54

Feb 24, 2016

I walked into Kunes expecting to be denied and going home in my old beat up car, but with the help of Michael and Dan I drove away in a 2014 fiat!! They pulled strings and made phone calls and went out of their way to make my purchase happen. I would highly recommend the sales team here at Kunes to anyone! Thanks again guys!!

Mrs.Fennell

Feb 23, 2016

I had an awesome experience with the service here. Ashley W. And Guy K. Helped me with all my request in one vehicle. I will continue to purchase my vehicles with them. I will also purchase my children's vehicle from them.

gwg3295

Feb 22, 2016

This is my 6th purchase from Kunes. Once again, the experience exceeded my expectations. Hassle-free purchase at a fair price with outstanding service to back it up.

gwg3295

Feb 22, 2016

I just purchased my 6th vehicle from Kunes. Once again, the experience was outstanding! Very pleasant staff, comfortable atmosphere, hassle-free environment. I would recommend them to anyone.

Lyndsybc

Feb 20, 2016

From my very first contact with Joel at Kunes, to ringing the bell at the end of my visit, this dealership was friendly, knowledgeable, and even fun. I had a great experience working with this group, and walked away in the perfect car for me (even though I thought it was a lost cause, having not so good credit). Thank you to a wonderful group of sales professionals :)

Graigslt0

Feb 20, 2016

We had a great experience and Dane was awesome to work with. It was our first lease experience and the process was explained well and very smooth process.

hello

Feb 19, 2016

Kunes has a very friendly staff, who gave us plenty of time to make a decision with no pressure, just lots of information. One service employee shared his positive personal experience with his Ford truck which we valued.

Lyndsybc

Feb 19, 2016

From my very first contact with Joel at Kunes, to ringing the bell at the end of my visit, this dealership was friendly, knowledgeable, and even fun. I had a great experience working with this group, and walked away in the perfect car for me (even though I thought it was a lost cause, having not so good credit). Thank you to a wonderful group of sales professionals :)

Carguy

Feb 15, 2016

Tommy is very attentive and helpful. He makes sure all your questions are answered. I will keep coming back to him. Everyone there is very friendly.

beef

Feb 13, 2016

The people at the dealership did a great job in selling me this vehicle The best part was not being pressured. Very friendly staff and a great deal.

Amandan611

Feb 10, 2016

Went in well aware of our situation but also went in knowing what I did or didn't want. AJ was absolutely amazing during the more than 15 hours he spent with my husband and myself. I knew that if I didn't like what I was being offered I would walk out and be ok with that decision. I could probably be voted top tenacious and complicated customer of the year. I appreciate AJ's willingness to "deal" with my wants. However the finance person working with us the first day (this was day one of two) did not want to cooperate with me what so ever and that was appearant right off the bat. I was treated as if I was some snob who wanted what she wanted and that was that. However, if this man (Art) (can't be referred to as a gentleman because he is far from gentle in his approach) took more than 5 min to sit with us to understand our story and what exactly it was were were looking for a why. He would of not had this assumption of me as a person right off the bat. I left that night after being there for over 4 hours with a bad taste in my mouth with the whole experience! The next day AJ was kind enough to call us and offer to start over fresh. Thank god Ashley was there to work with us on our financing. Her and AJ paired up to get me into exactly it was I needed and wanted to be in! Granite it took a long time but with my tenacity I drove out of there with the exact car I was dreaming of! The first car I was shown was a 2007 red circus mini van....I drove off in a 2014 Traverse! If Art would of spent more time being a compassionate human being instead of just logistics and a number cruncher he would of been able to work with us just as Ashley did! Now there were plenty of special circumstances that went along with how I obtained my car. Without going into elaborate detail all I'm going to say is A week or so later I had to go in to pay my down payment. Art decided to speak to me like a dumb, unintelligent woman. Mind you here I am standing before him 8 months pregnant and he is laying it into me that I just don't understand finance and how the process works. NO xxxx SHERLOCK, THATS WHY IM A STAY AT HOME MOM". Needless to say I walked away from that conversation in tears and had to walk away from my husband who was speaking with AJ and go calm myself down in my Traverse. Art may be a manager but he needs some training in humility and kindest. My whole car buying experience has now been tainted by that man! How could you make a pregnant woman cry!!!!! Unreal! He also had the audacity to tell me he was cutting me off from further speaking to Ashley regarding my file. Like I said learn some humility! Not everyone knows the finance world. For god sake learn how to converse with someone without putting them down and making them feel stupid. But thumbs up to AJ and Ashley!! Thank you guys so much!! Can't wait for my little man to be born so we can fill up that much needed seat in my new TRAVERSE!!! Also thank you to Tom for not letting me walk out of there for the last time feeling misunderstood!

Michelle Testen

Feb 10, 2016

I highly recommend going to Kunes Country Ford if you are looking for a new car. The customer service there is above and beyond any other dealership I have dealt with. Car shopping is usually very stressful for me but my sales guy Tommy Guarnieri was very personable and made the entire day easy and fun. He was able to find me a car that I love! And thanks to Stephanie Whitted in finance she was able to work with me to find a payment I can afford. I could not be happier with my entire experience there. I definitely recommend Kunes, Tommy and Stephanie to all of my friends and family.

PamB

Feb 10, 2016

It's always scary when purchasing a vehicle. Especially, for a women, working with a female sales professional made things a little less stressful. Deanna K. and made my vehicle purchase easy.

Tyler0220

Feb 9, 2016

Tommy and Brandon went the extra mile to get me the vehicle I wanted. They worked with me to find perfect van at a great price. I will defiantly be sending people your way to buy a new vehicle! Thank you again!-Tyler

Hoss

Jan 30, 2016

I went in one day talked to Joel about a car for my girlfriend and gave him some details like down payment told him payments, 2 days later went into test drive the SUV she found on - line We went back in on Monday and worked the deal Joel was easy and laid back not pushy at all, & Stephany in F&I really took her time talking to Joann about the loan, payments, warranties, and made Joann feel like she had just bought the most expensive car on the lot and like she was all that mattered We ( Joann & Brad) we will highly recommend the dealership and our Sales Rep Joel and F&I Lady Stephany and in a few months we hope to be back to up grade the other car we have, we felt like they really wanted our business and they went the extra Mile Thanks Joel & StephanyBrad & Joann

MiResa23

Jan 29, 2016

I am about to be 20, so this was my forst experience or anything woth cars. I really didnt have any knowledge about it at all. But as soon as I started talkin to Deanna, she helped me out. She listened to everything I had to say. She assissted me on all the right things && just was wonderful all the way around. I love my experience I had there with them & they are some wonderful, caring, & helpful people!!! I most definitly WOULD recommend someone to them...Thank you again Deanna && Ashley!!!Love, MiResa Mitchell..!!!

Cindy74

Jan 28, 2016

Joel, Art and Ashley were wonderful to work with in the purchase of my new-to-me car! I had some very specific financial requirements and they were kind, considerate and sensitive to my situation. I would recommend Kunes to anyone and everyone! I even took a cab to pick up my new car, that's how excited I was and painless they made the experience! Top notch!!!

Stucker1972

Jan 28, 2016

Just wanted to say that these guys are the best in what they do. They really do work WITH you to help you get a car - despite any past credit issues you may have. They treat you like you are their only customer and go above and beyond to make the entire experience one that is smooth and professional. Would highly recommend to everyone.

jlm41t

Jan 25, 2016

The team made it an easy stress free experience. I would recommend Kunes for your new vehicle purchase, and service.

Jessie11

Jan 25, 2016

They were courteous, quick and accommodating. Willing to work with me despite current credit problems. I appreciated their willingness to come and pick me up from Madison.

erp91576

Jan 24, 2016

I was very pleased with the everyone on the staff. They made the while experiencequick, and easy. I would highly recommend Kunes for your next purchase, and allof your service.

Ddennis

Jan 20, 2016

Wasn't necessarily in the market for a vehicle but thought it would be fun to "window shop". The whole Kunes team blew me away!! There were all willing to take them time to "crunch numbers", find out my specifications on a potential vehicle, get me in to drive the car of my liking, and find me something to eventually take home! Once finding my amazing car for me they were wonderful with getting it exactly to my likings and making sure I was MORE than happy with everything! Everyone there was so kind and professional making the whole experience well worth it!! Thank you Tommy, Stefany, Evan and the whole Kunes team again!!!

AshJa85

Jan 14, 2016

I recently purchased a used 2014 Ford Escape Titanium. I'm happy to give a review about my overall experience with them till now. Everyone that works at Kunes is very friendly and welcoming. They know how to deal with customers and also well aware about buyers needs and above all they give priorities to their clients.Guy sold me the vehicle he was very friendly. He was very low pressure through the process and I didn't feel any of that sales pressure that I have normal felt when shopping for a vehicle. The negotiations were straight forward and didn't unnecessarily waste my time. Everyone there made the whole process of buying a vehicle easy.Guy, Mike, and Brandon all have excellent customer service would highly recommend them to all my family and friends to buy a vehicle from them. I have bought cars elsewhere and felt pressured specially being a female. I had an all-around great experience at Kunes Country Ford Lincoln and would go back there for my next purchase.

amcduffie

Jan 11, 2016

Art, Mario and Tommy gave my fiance and me a great car buying experience. I started with Mario, who took great care to get all of my information passed on. Art was very prompt and professional in returning my call and making sure that I was fully informed of everything that I would need to make the car purchase. Tommy, in Mario's absence, was great, and very personable to deal with. Tommy made us feel totally comfortable during our test drive, while Art was taking good care of our financial information. I would not mind inviting them to dinner at our home. We would definitely recommend this dealership to anyone needing to purchase a car. We were treated with respect from the moment we walked in the dealership, until the moment we left. Great job Kunes Country Ford Dealership.

Siscgrl

Jan 9, 2016

My 2006 Chevy HHR had fulfilled her duty, but the last thing I wanted to do was buy a car. I walked into this dealership recommended by multiple friends, and the gentleman that helped me was phenomenal. Mr.Ricci not only took the time to listen, he heard me and delivered above and beyond than what I could have ever expected. I test drove two cars, and drove home the second one. His integrity and Industry knowledge alone, blew all dealerships I have ever dealt with in over 20 years of buying right out of the water.Genuine Service.

alk

Jan 5, 2016

No time was wasted in my purchase, unlike other dealerships where I felt that I spent almost all day dealing.I had to go back after a few days to pick up some accessories I ordered and also had to have service department look up some codes. I was in and on the road in very little time.Like I said, efficient.

alwaysotg

Dec 28, 2015

They did excellent as a team, and always kept in mind what I wanted. They found the perfect vehicle for me, which was a perfect fit compared to the one I was originally looking at. Everyone that wasn't helping me was super friendly even. It's refreshing to see a dealership aimed at what you want, instead of just pushing what they want to make money.

stevare

Dec 27, 2015

They made everything easy,found us a vehicle that we wanted in our price range. Great team work. The staff was great to work with.

Nervous nelly

Dec 23, 2015

Hi. My name is Nicole. I would like to first say thanks to Deanna & Art for your dedicated & outstanding work in putting me into a vehicle. I was very nervous & unsure but you guys reassured me, made me feel comfortable & at ease about my decision. Thanks again I am truly a happy customer. Happy holidays.

Pann fam

Dec 19, 2015

The staff at Kunes were great to work with. Everyone we encountered was friendly, and the people helping us were outstanding. They got everything done quickly so we didn't spend all day there like we have at dealers in the past. Will definitely go back for future purchases.

Lupita

Dec 17, 2015

My wife and I are very happy with the service provided, by sales, service, and financing. We got the exact vehicle we were looking for, and got it in a timely manner. Financing was easy, with no hassle. And the service dept. got everything done we needed in a day.

berta

Dec 16, 2015

Tommy, Tom and Stephany really went out of their way to make sure that we were in the car AND payments that we needed. Another great experience at Kunes.

Mizrazmom

Dec 14, 2015

We went there on a whim and expected to be told 'No'. But Art and Mike were able to help us get a 'Yes'. With that Yes we got to drive off with a truck that hit everything on my wishlist. Thank you so much. You made our Christmas even more special.

Pamela Corbin

Dec 13, 2015

Deanna helped my car sale experience go without a hitch. Her expertise was wonderful and did not go unnoticed! This is the third car that I bought from her, and I live out of state. She provided me with all of the information that I needed to be able to deliver me with the best experience available. She even met me half way to deliver my vehicle. I would highly recommend anyone that is looking to buy a vehicle, that they see or call Deanna. I am very pleased and will return for my fourth when ready!

Pamela Corbin

Dec 13, 2015

Deanna helped my car sale experience go without a hitch. Her expertise was wonderful and did not go unnoticed! This is the third car that I bought from her, and I live out of state. She provided me with all of the information that I needed to be able to deliver me with the best experience available. She even met me half way to deliver my vehicle. I would highly recommend anyone that is looking to buy a vehicle, that they see or call Deanna. I am very pleased and will return for my fourth when ready!

Nancy P

Dec 10, 2015

A.J. Was my salesman. He went out of his way to help us pick out the right truck. With Stephany help everything went so smooth. What a great team that Kunes Country Ford has. Thank you AJ for making it so easy also for making us feel like part of the family.

rich7787

Dec 10, 2015

Excellent in all aspects of experience there. Joel is new there didn't even have his own desk or computer took wonderful care of us he sold us on your vehicle. We are very comfortable with your dealership will be back and recommend you.

Aftin

Dec 7, 2015

Guy Kujawa was my salesman and I believe he went above and beyond his duties to help me find exactly what I was looking for. I know I can be a hard person to sell too but he stuck by me and my search for a Ford Edge. He was always on the lookout for something to come in and even calling around. I can't thank him enough for all he has done to help me find something safe, reliable, and within my budget.

Chris

Dec 1, 2015

Both guy and Ashley did every thing they could to make sure i drove home in the car I wanted the same day..highly recommended

FrankO

Nov 25, 2015

I originally purchased my vehicles in illinois, but since moving to the local area. I have brought my two Mercury's to Kunas Ford for service and have been using the service department since 2006. They always treat me GREAT and do the necessary work needed. In addition, I normally wait for my vehicle and they have me turned around in a very reasonable amount of time. Always a pleasure to work with the service team. I know Mike and Dale since 2006. On occasion I have had need to order parts and Terry in Parts has assisted me. I have telephoned him and he always takes the time out to source out any parts I have needed.I recently purchased a used Mazda Miata from Kunes and Guy Kujawa was my Sales associate. Guy put together a great deal for my wife and I.

scomore2009

Nov 20, 2015

Art was able to make things happen when other dealerships wouldn't give me the time of day... Jeff took time to explain the vehicle I was purchasing and was very knowledgeable of the product he was presenting. It was well worth the 2.5 hour drive. Thank you so much!!!!

JeniiKluver

Nov 19, 2015

Will was great! He found exactly what vehicle I wanted, and everything was so quick and easy! I'm so excited! He was seriously the best!

Flex 1

Nov 11, 2015

Great salesperson, did everything she could to meet our needs. I was searching online and was contacted very quickly after contacting them. Yery nice people to deal with.

Flex 10

Nov 11, 2015

Deanna is a wonderful salesperson. She did everything she could to make this an enjoyable car purchase. The time to see the finance took a little longer than expected, but we saw him things went very fast. All in all I'd buy another car there.

HappyFamily

Nov 3, 2015

Guy Kujawa is an excellent auto sales representative. He was incredibly helpful with our entire car purchasing experience. He was able to help our family find the perfect vehicle and even helped us think long term not just in the moment like we usually do when purchasing a car. Guy also took the time to talk about safety features with the vehicle as we have a two year old and newborn baby. For those of you looking to buy a car, Guy is a perfect fit to help you get exactly what you (and your family) need. Our family highly recommends Guy!

masher99

Oct 30, 2015

will paterson sold me my ford sport trac he made sure i was a happy customer and i feel everyone should buy from kunes country they will make sure you are satisfied thank you Will and Tom mike m

kssp17

Oct 28, 2015

The staff was so nice and accommodating to my needs. I felt reassured that my purchase was met to fit my needs and wants. Our salesman and the financial departments were so helpful in getting us the payment we wanted.

53115

Oct 27, 2015

We feel that our purchase was handled very well by both sales and financial departments ! The dealer ship as a whole were very knowledgable and helpful guiding Us through our purchase ! making sure in the end we purchased the right vehicle for or needs .

Crystal

Oct 20, 2015

I had great customer service from Guy when purchasing a used car. He went above and beyond to help me. I would highly recommend to anyone car shopping.

dogdevries

Oct 19, 2015

Deanna made me feel comfortable, she understood my needs and wants. I would highly recommend this dealership to my family and friends. This was the first time I didn't feel overwhelmed with pushy salesmen or unconscientious thinking.

samstark

Oct 10, 2015

I was very fortunate to get to work with someone who was very honest and caring for his customers. It was my first time buying a car and he taught me a lot about everything that goes along with it. He also went above and beyond to make sure I was happy with the car I was buying and making the whole process a lot less stressful.

MandyFox

Oct 9, 2015

My husband and I had a wonderful experience with Tommy and Brandon. This is the first dealership we have encountered that isn't pushy with sales and the financial department has the skills and tools needed to provide us with the information we needed to make the best financial decision for us in a minimal amount of time. We are very happy with our 2015 Ford Transit and look forward to doing business with Kunes Ford in the future. Thank you for your no-nonsense approach with us. We will be seeing for all our vehicle service needs! Tommy & Brandon totally rocked our vehicle buying experience!! Thank you, Kunes Country Ford! Chris & Mandy Fox Burlington, WI

UB

Oct 6, 2015

I typically don't buy cars/trucks until they are ready to fall apart but after my last purchase for my wife's escape I thought I would try to get a new F150. I looked at another dealer because they had a truck I really liked. I could not hit the payment I needed.... I came back to Kunes and not only did they find me a truck I love but hit the payment I needed. John Andreoni was fantastic to deal with and that is why I purchased a second time. I will recommend John Andreoni and the Kunes team to everyone!!!

reneeharkness

Oct 5, 2015

Jeff Wellman & Mike Terlikowski were so professional & nice to work with! I feel I got a great deal & wasn't raked over the coals!! Stephany Whitted was also fast & efficient! Lots of high energy!

Cargal, Re1959

Sep 29, 2015

My salesperson, Deanna and financial person Brandon were so easy to work with. Not pushy like some I have had the misfortune to deal with. Am very happy with the Escape that I purchased.

DanM

Sep 29, 2015

I've dealt with many car dealerships and salespeople in the past, and they have all perpetuated the stereotypes to one degree or another. Kunes, and Tommy Guarnieri (the salesperson I dealt with), were different - the smiles were genuine and they actually wanted to find the best deal for what I was looking for... note that I said the best deal for ME and not the best deal for them.I really got the sense that Tommy and the other people I dealt with were invested in a long-term relationship with me as a customer, rather than a quick impersonal sale.Tommy took the time to listen to what I wanted and helped me find what would work best for my needs - he didn't once try to sell me anything I didn't need.All the way through the sales and financing process I was treated as if I was a long time returning customer. Everyone was extremely friendly, knowledgeable, and professional. I felt I was very well taken care of and came away with the deal that was best for ME.I was so impressed that I am getting all of my future cars from Kunes - and they are 75 miles from me. That's how much I enjoyed my experience.

K and J

Sep 20, 2015

Our sales representative was Dee K, and it was her first day in this dealership. She and the team completely took the stress out of buying a new vehicle. We never felt pressured in any way and left in a beautiful new car. I have a Chevrolet SSR that needed service and I asked Brandon who to talk to at the Kunes Chevrolet dealership across the street. He gave me a name and I received the same great service over there. Rest assured that we have told everyone that we talk to if they need or want a new car that this is the best dealership in the state line area.

vehiclejan

Sep 18, 2015

Mike knew what we were looking for in a new vehicle and kept looking until we found it. He was very helpful. He was not pushy, which I found to be the case at another dealership. He was able to answer all our questions and pointed out the qualities in the vehicle. He set up my phone for me, and I really like the vehicle.

Tiffany Occleshaw

Sep 12, 2015

Kunes in Delavan helped fixed our experience from the Antioch store. While I wasn't thrilled about the Antioch store, the Delavan store restored my faith in why I like the Kunes organization. We will continue to use Kunes but will go to Delavan.

Dave 3675

Sep 12, 2015

I had to drive 80 miles to the dealership, but it was worth every mile. They had the vehicle I wanted, ready for a test drive. They had all my paperwork ready for me. I was their 2 hours and was driving back home in my truck, which was the vehicle I purchased. Friendly salesman (Guy Kujawa) and to the girls in financing, Ashley Whitted / Heather Scott. excellent help, I would recommend the Dealer Group ( Kunes ) to anyone needing a New or Used vehicle for a great deal. Dave Ryan ( West Bend , Wisconsin )

haylow

Sep 10, 2015

Deanna was my salesperson who understood my needs and was able to give me a very good deal. I really believe that she listened to my needs. She expressed concern that I was happy with my new car several times that she called me after sale. I am very happy with my new car and with the dealership.

JCorcoran

Sep 9, 2015

Got us the car we wanted, at a price that fit, with a great rate, and great coverage. Process was easy and Tom could not be more professional or easier to deal with. They even stayed late with us on Labor Day to take care of us. Other dealership weren't even open! Highly recommend, why mess around, check them out first.

Relieved

Sep 8, 2015

We've needed new vehicles for a while and knew we would have to re-enter the world of car/lease payments. The overwhelming anxiety of dealing with that aspect kept us from going in for a long time, but we finally decided to trust Kunes, based on so many happy customers in the area and their reputation in the community. We were right to do so. Tommy G. and Stephany obviously deal with a lot of numbers and a lot of people every day, but they made us feel like we were the only ones that day, as they walked us through our options, explained every aspect of the vehicles we chose and the financing. Yes plural vehicleS. We drove out with two new cars. Because when you wait that long, and they take care of you that well, that's how it works. If you are hesitant to take the bull by the horns, go see Tommy G. and Stephany, (and apparently Evan helped us out behind the scenes too.) They'll make it a whole lot easier than you may think it will be.

Martha 123

Sep 3, 2015

I was a very picky customer and Guy was so good to work with. I told him what I wanted and he did A LOT of searching until he found something that worked. I would definitely go back to Guy Kujawa again to buy another car. Loved working with Stephany Whitted also.

jarhead

Sep 2, 2015

Was lucky enough to deal with Ton Guarnieri Jr. Walked us thru everything, gave us a number of options to choose from. I can honestly say I would not want to deal with anyone else. Stephany Whitted helped us with the financing and could not have been more pleasant. Evan Wagenaar was nice enough to grab an antenna and put it on my car before we left. I would just like to say thank you to all of you. By the way this is the first review I have EVER written, so the service we received did make an impression on me.

knmmnk

Sep 1, 2015

When I was ready to trade in my older vehicle for a new one, Kunes couldn't have been more helpful! Guy Kujawa, sales professional, helped me with everything I needed. He answered all of my questions and helped me pick the vehicle that best suited my needs. Everything was explained thoroughly and I even got to bring the car home for the night to make sure it was the one I wanted before making my final decision. That was nice! When it came to dealing with all the paperwork I was helped by Stephany Whitted, business manager, and she was very efficient! All of the paperwork was ready and waiting for me when I got there. She went through all of it with me and explained everything. The customer service there is excellent! I would highly recommend buying a car from Kunes!

rpeters

Sep 1, 2015

We worked with Will P and Mike T who did everything they could to earn our business! We will be back for our next vehicle!

Taurean (tory) Landrum

Aug 29, 2015

I've given this rating because the customer service was the best I received in a very long time. Sarah and Ashley were very attentive to our needs and also made sure the time we spent at the dealership was worth it! I received a 2012 Nissan Maxima in which I'm in love with, and would recommend kuhns dealership to the world if I could. I'd like to say thanks again for the car, and the great hospitality shown from Sarah and Ashley!!!! Thank you very much and God bless you all!!

Cmobutterfly

Aug 24, 2015

I went to Kunes looking to trade in my older car for my first ever brand new vehicle. I went knowing exactly the kind of vehicle I wanted and they helped me find one that fit what I needed and wanted perfectly. I was even able to take a fully loaded version home to try it out for a night to make sure it was what I wanted. I would recommend anyone looking to buy a vehicle to go to Kunes. They do whatever they can to get you what you want for a great price and have excellent promotions!

Anne

Aug 22, 2015

Our used car buying experience at Kunes Country Ford was bad. Sales staff had trouble returning our calls to complete a simple used car purchase. Not once but 5 times over the course of a few days. Sales staff was rude and arrogant. We offered high Kelly Blue, offered to pay cash or do credit and were ready to deal. We should not have to beg to purchase a vehicle, ever! It is unfortunate that Kunes had an opportunity to sell one more vehicle and chose not to do so.

5Mandy5

Aug 19, 2015

Tommy GuaRnieri AND Brandon Radosh made a DYNAMIC duo. By FAR the BEST car buying experience you could EVER ask for! Fantastic, perfect, OUTSTANDING!!!!! There aren't enough words to describe how AMAZING this experience was!! Also a HUGE shoutout to Mario Ricci for connecting me with Tommy. This is the ONLY dealership I will ever go to!! These men out did themselves! I'm more than satisfied!!

two2fords

Aug 14, 2015

This is the third new vehicle we have purchased from Kunes. Wouldn't go anywhere else. Very convenient and close to home. Having service done on our vehicles has always been excellent. The staff from management on down to service is extremely friendly and knowledgeable.

whatatruck;)

Aug 11, 2015

My wife and I recently leased a brand new F150 with the help of Tommy. He was great with everything we asked. Very professional and knowledgeable about everything that had to do with Ford vehicles. He left me impressed and feeling like one of the Kunes Family. We look forward to doing many more years of business with the Kunes Country team. Even though we waited until the end of the night to finish the deal all three team members made us feel very welcome and comfortable while we made our decision. Thank you all again, Tommy, Stephany and Evan.PS.- took the 2.7 ecoboost F150 up north for the weekend and averaged 23mpg and for most of the weekend i was averaging 24+. Exceeded my expectations. what a truck....

MasemanFamily

Aug 11, 2015

I found the vehicle that my wife and I were interested in online and contacted Mario for a quote. He let us know that others were interested, but he could tell we were VERY interested as we were coming from a distance to see the car. He worked with us through email through the day and got us the test drive as soon as we arrived on the lot. We were able to work out the details of the deal quickly and drove away with the vehicle we wanted. The haggling was simple and straightforward and we are very happy with the outcome. It was a pleasure to buy from Mario and Kunes Country Ford.

EMILVICKIE

Aug 7, 2015

This is the 5th new vehicle we have purchase from Kunes, so that should tell you something about this dealership. We had not planned on purchasing another vehicle this soon, but our 2015 Lincoln MKC that we purchased in July 2014 (when they first came out) was totaled in an accident. The quality of that car saved my husband's life.Sarah Lawson and Stephany Whitted turned this nightmare experience (the accident, dealing with the insurance company, etc) into the most stress free buying experience we have ever had. Sarah worked hard to find us the color and options that we wanted on our new MKC. She kept us informed of what she was finding, when it would be at Kunes etc. The night that we went up to Kunes to look at the vehicle, she had the car completely ready to go. She explained the additional options that we did not have on our previous MKC. Stephany had all of the paperwork ready. She explained every step of the buying process in terms that could be understood and we were out of there in a relatively short amount of time. We cannot recommend Sarah, Stepany and Kunes Country Ford and Lincoln enough. As previously stated this is the 5th new car we have purchased from Kunes. We have recommended Kunes to our friends (several who have also bought here) and our 2 children have also purchased new cars from Kunes. Their way of doing business is not the "stereo typical" car buying experience. They are honest and truly want your business, not just now, but in the future.Will we buy again from Kunes (and Sarah)? We have and we will.

FocusForever

Aug 6, 2015

This was the 3rd dealership I went to when I started looking for a newer car. After the awful time I had a another dealership I was not too sure I wanted to continue. Tommy was much different than the other salesmen I met earlier that day. He was not pushy at all and actually listened to what I wanted. He showed me many options. He spent 3 hours with me the first day and found me a car that had what I was looking for. With the help of Evan they were able to bring that car to their dealership for me within a few days. Tommy made sure when I got there the second day to actually see the car that it was indeed the one I wanted. Still I was not feeling any pressure to buy the car. They really went above and beyond to make sure I was going to be happy with the new car. I could not have asked for better people to help me out! I will be back in the future for my next car and I have already told my friends and family to go to Kunes and ask for Tommy, that they will not be disappointed!!

racin14g

Aug 5, 2015

My wife and I purchased a used 2011 F350 Dually from salesmen Tommy Guarnieri. I told Tommy up front when we first shuck hands, I was very picky and a salesmen's nightmare. He did'nt have to fear, cause he was different than most salesmen. He wasn't pushy, wasn't trying to put us in something we didn't want, he was up front and honest with us, and when we had concerns about the vehicle, he fought for us to get us to the point to be comfortable and fought for us for what we were willing to negotiate with to make the deal comforting. We took the truck home for a few days and after that, we were to the point to pull the trigger. We came back 4 days later, wrote the check, rang the bell and got handed a second set of keys and we were on our way. We wont purchase another truck from any other dealership again. It was hands down the best truck buying experience our family has had. On top of our 2 hour drive to get there! And the support, after a small problem with the truck, I mean we did buy a Ford, was second to NONE! We appreciate everything Tommy and the whole crew did to make our experience great! We will be spreading the word on how Great of a dealership Kunes really is and I will Guarantee the drive to get there will be worth it!! Thanks Again,Andy & Jess

timster2388

Aug 4, 2015

I leased a great truck and service was great. They were very helpful and got the deal done to my satisfaction. Thanks to all that were involved.

Raven311

Jul 30, 2015

Purchased a great used car, Daniel and Mark worked with me to get the financing. When I woke up in the morning, I didn't really plan on actually purchasing a car but they were willing to work with me to meet my needs and got me a great price on a great car. No more calling my boss for a ride to work because my vehicle won't start. That's priceless. I finally have peace of mind with a reliable vehicle. My friends agreed that I got a great deal and one friend is already planning on going there to upgrade.

SigShooter

Jul 28, 2015

Found a great price online for the car I was looking for. Called the dealership, placed a deposit on the car. I live 1000 miles away so I had to fly in. They arranged for me to be picked up at the airport on a Saturday morning! They knew I had a long drive, so we were in and out in under an hour!These guys treated us like we were royalty, even though I was only buying a $23k car. I highly recommend them.

BethMJ

Jul 23, 2015

Just bought a car from Kunes Country in Delavan, WI! Sarah worked very hard to get us the best deal possible on our Buick LuCerne! Thanks to Sarah, Mike T, & Mark we are very pleased with our experience and highly recommend the Kunes family. As a matter of fact, we felt like family! Thanks to everyone involved in making this car purchase a truly good experience.

Smokey Bear

Jul 22, 2015

John Andreoni assisted in me with finding the perfect vehicle (used) based on my description. Once we found the Ford Focus he allowed me to drive the car ensuring I was comfortable with the purchase. In the interim, Stephany, who handled the loan, found a way to make my less-than-ideal financial background not an obstacle to financing a new car for me to drive. Friendly, patient, persistent in finding the car I am so happy to be driving describe my experience at Kunes Country Auto.

sodfarm123

Jul 20, 2015

Thank you to all the staff that helped us with the purchase of out new Ford Taurus. We felt very comfortable dealing with you all!

taurus connie

Jul 19, 2015

I have never dealt with such a wonderful group of individuals from the owner, Greg K to sales Tommy G Mike T to Stephany W

Jodi, Brody

Jul 18, 2015

Thank you to Tommy, who after two or three days and several cars later, we finally found the perfect car for me. He was always very energetic. He always steered me in the right direction, and gave me the best insight. Any questions I had he was able to answer. Again thank you so very much!

aspurlock85

Jul 17, 2015

Sarah is amazing! She made me feel extremely comfortable and at ease throughout the entire process. She goes above and beyond any sales person I have ever dealt with. She was honest, straight forward, bubbly, and down to earth. Sarah made my car buying experience one I will brag about to my friends and family!

bubblesfrost

Jul 9, 2015

Sarah is amazing! She is straight to the point, tells it how is and listen to your needs wont stick you in a car you don't want or need goes above and beyond.

JAMES HATCHETT

Jul 3, 2015

THIS IS BEST NEW CAR BUYING EXPERIENCE THAT I HAVE EVER HAD! THE ENTIRE STAFF FOLLOWS THE LEAD OF THE OWNER GREG KUNES WHI TREATS EVERYONR LIKE THE MOST IMPORTANT CUSTOMER IN THE WORLD!! I GOT A GREAT PRICE ALSO!!!

Russ

Jun 26, 2015

This is the second car we bought from Sara, this little gal goes above and beyond and truly makes you feel like family. For that reason we came back to Kunes Ford, but at the same time everyone is friendly and helpful. ( Russell & Karen Biggerstaff)

Vivflo83

Jun 22, 2015

I gave the rating I did because I did have an experience that I will never forget. They were just nice people and really helped me out. Got me a really good deal!! Thanks guys!!

zanthanie1

Jun 19, 2015

I am glad to say my experience was pleasant. The sales people were so courteous and polite. Daniel Ranson made sure my husband and I were comfortable while we waited. He took the time needed to make sure we were taken care of. The staff made sure that all are needs were met and went above and beyond to put us in a vehicle. Heather Scott made sure to keep us updated with the status of finding us a vehicle every step of the way. Ashley Whitted made sure that we understood the terms of our agreement and was very knowledgeable about every aspect of us purchasing our truck. She made sure all our questions were answered. I would definitely refer family and friends to Kunes Country Ford Lincoln to purchase a vehicle because they do not disappoint.

JR

Jun 14, 2015

Jeff was very easy to work with, no pressure sales. Very helpful and accommodating. Thanks!This 25 word minimum is kind of ridiculous don't you think?

JKay

Jun 12, 2015

Kunes Country Ford Lincoln and Dan Schlitt Jr were great. They were helpful and understanding and really found the vehicle I was looking for. They really went above and beyond what I expected!

pbryant

Jun 10, 2015

Salesman Guy Kujawa listened to what I wanted in a vehicle and made it happen. He went above and beyond what I have experieced at other dealereships.

elizabethgallegos

Jun 9, 2015

Ashley, Heather, and Guy were all very helpful! We didn't have a lot of options and they were willing to help us out. We definitely would recommend them to anyone looking for a car! Thank you again!

Clfox97

May 30, 2015

Really fight for the buyer. Easy to talk to. Email is a godsend. We hit a few roadblocks but I'm happy with the end result.

UB

May 30, 2015

I have been to many dealerships over the past 20 years but this was by far the best. Every dealership can get you the same new car, the real difference is the people. I was greated by Jeff and it was nothing but great from there on......... I worked with Jeff and Mike as well as Stephany but I felt like family because everyone was so helpful. Evan came over as well as three other people to say hi and congratulate me on buying our escape. Again I can't tell you how pleased I was with the overall experience. They are a great team at a great dealership and if you don't go in to see the difference you are missing out.

MikesSUV

May 24, 2015

Tommy and Evan were fantastic in answering my early questions while browsing for our new vehicle, dug into the technical questions I had to find answers, went the extra mile to find a vehicle configuration that met our needs and budget, negotiated fairly and openly to reach a final "deal", ordered and tracked our vehicle keeping us informed along the way, and made the delivery experience easy and enjoyable. Stephany takes care of all of the necessary paperwork and details quickly and efficiently and made the finance side of this deal easy as well.

Jmoney1011

May 23, 2015

Thank you Stephany and Tommy for helping me with obtaining my new car. I greatly appreciate it. I apologize for you guys having to deal with Mr. Paul! Great work environment and really friendly!

harleydog

May 20, 2015

We are so pleased with our new Ford F150 XLT truck. The color (bronze fire metallic) says it all in describing this beautiful truck. Aaron Rodgers would be so envious of us. Our salesperson, Sarah (Awesome) Lawson showed us outstanding courtesy and patience while we were trying to decide whether we wanted a car or truck. With the F150 we feel we got both! Special thanks to Stephany Whitted and Mike Terlikowski for their help in making our dreams come true. The 80 mile drive over from Illinois was well worth it.You guys at Kunes Ford rock!!!Thanks, Cheryl and Randy Kint" DA BEARS!!"

5thTimeACharm

May 10, 2015

We highly recommend Kunes in Delavan to anyone looking to purchase a vehicle. We bought our 5th from Kunes yesterday and wouldn't think of going anywhere else. You never feel pressured or stalked by sales at Kunes. Everyone is always helpful and friendly. We met Daniel in person after a week of email/telephone communication. He always was easy to reach or quick to reply. Upon arrival Stephanie had all the paperwork ready to sign. Daniel also was extremely patient and knowledgable in going over every feature of our new car. We simply can't compare the Kunes buying experience with any other and do tell anyone looking for a car that it's the place they should go. I'm know they'll be seeing us again in the future!

Bonnie Hemenway

May 3, 2015

Everyone was so helpful. They worked with us to get us the payment we needed on two cars. I would recommend this dealership to anyone. The only reason I didn't give 5 stars was because of some things we found missed on our detailing.

jlee79

Apr 30, 2015

I always go into a dealership aware that I am walking into a building full of hungry lions, eager to pounce, ready to attack and set to feed at any means necessary......It was a sweet relief to deal with not only a dealership but a salesperson that was simply there to help me achieve my goal in the kindest, least painful way. Sarah was informative, knowledgable, helpful and accommodating far beyond any salesperson at any car dealership that I have ever dealt with. I didn't want to trade my Jeep in but I needed to due to the MPG and the amount I am traveling on a daily basis. Thankfully, Sarah was not only able to find me a vehicle that I love with a lower payment even though I was upside down on my Jeep but she was able to do it with transparency and the information that I needed in order to comfortably make an educated decision...My only gripe with the process was with the dealerships Internet pricing. It is not an accurate reflection of the actual price of the vehicle which leads to confusion and a fear that I cannot trust my salesperson. Fortunately, Sarah came highly recommended by other people in town. If you're looking for a car Sarah is who you should go see.

Garrett011

Apr 21, 2015

They agreed to take the problem riddled car back (as contractually obligated), but continue to hope the remaining problem will just go away. I'm out of carrots, just want the remainder of my money back. If you do any business with them with them, especially on a used vehicle, be sure to get everything in writing.

sknowles627

Apr 14, 2015

Tommy, Evan, and Mark were great to work in not purchasing just one but two vehicles from Kunes Country.....Tommy took the extra time to sit in the car and go over all the options and show us how to use a lot of the techy features of the Charger. He went the extra step making sure the Fusion was inspected before leaving the lot. Evan negotiated our trade into the deal making the dual purchase a reality. Mark in finance walked us through the miles of paper work making it easy to understand and enjoyable.....as enjoyable as signing your life away can be :)Overall.....the folks at Kunes Country Ford is the place we will return to if/when we need to buy/sell/trade our next vehicle. Kevin & Sue

Tracy Schroeder

Apr 10, 2015

I can't rave enough what a great experience we had! Excellent customer service, great vehicle! We will only go to Kunes from now on!

Joanna

Apr 9, 2015

It was a pleasure dealing with Kunes Country Ford. Daniel was very helpful, pleasant and friendly. I will be back when I am ready to buy another. You made it happen when I didn't think I had a chance of a getting a nice car. Thank you so much!!!!!!!!!!!!!!!! Joanna Cloud

Cervantes4

Mar 31, 2015

Tommy was very helpful and patient with us while we made our decision. Everyone at kunes was friendly and willing to help whatever way they could. Tommy created a family like environment and that really made us feel like we were right at home. He does a great job and would recommend him and kunes to my friends.

joehockey

Mar 27, 2015

Daniel and the group were very good to work with. This was my first time buying from Kunes Country Ford and I would definitely recommend to family and friends. I have a very busy daily schedule and they all did their best to make the process go quickly to help accommodate without cutting corners. The service group is also very knowledgeable and friendly to get you taken care of and back on the road.

ALauback

Mar 25, 2015

I was expecting to have a higher payment, due to my Bankruptcy. They made everything so easy! And, I will end up paying a total of over $200 less a month, between vehicle payment and insurance! Wow! It's been a difficult year, but they made it better! Took all my worries away!

rachellolsen

Mar 21, 2015

When I walked into Kunes I didn't know what I was going to leave wIth. I had to leave with a car that day. I was setting myself up to have them take advantage of me. Tommy was extremely helpful. He was friendly and energetic which are amazing qualities to have in sales. He worked with what I had to offer. Ashley helped me get the best deal I could possibly get. She was so sweet,I could tell she was doing everything she could to work with my budget. Mike talked to me personally about what we were working with and what we needed to walk out with the amazing Chevy Cuise that I am the new owner of. I will never go to or recommend another dealership. Kunes is the way to go.

Kowens

Mar 16, 2015

Greg, Mario and Stephane went above and beyond for us. We couldn't be happier. Everyone I spoke to from customer service to sales were polite, warm and friendly. Trish, who delivered the vehicle to our door was knowledgeable and easy to talk to regarding products and services. The guys who detailed the car and applied the xzilon protective coating double-timed it for us and we were out of there in half the time we thought it would take and they gave us loaner so we could check out the antique mall. Overall, a five star experience.

jmg2014

Mar 8, 2015

This was my first time buying a car. I was treated great at Kunes Country Ford Delavan. My salesman, Daniel Ranson, was very friendly and went out of his way to make my car buying experience as easy as possible. He didn't try to oversell anything and was straight forward with me. I highly recommend Kunes Country if anyone is looking for a new ford or used car. If I ever need a new car that is the dealership I would go back to.

Nigam

Mar 4, 2015

It has always been a dream of mine to own a BMW and I don't think I could have found a better place to buy one. I was very impressed and appreciative of my salesman Frank Schmidt's customer service. This probably was one of the biggest decisions I have ever made and Frank made me feel very comfortable in doing so. I also love the dealerships patience and willingness to work around my schedule in order to complete the transaction. First class place all the way. If you ever want to join the BMW family this is definitely the place to do it.

thepostmaster

Mar 3, 2015

I am extremely happy with the experience I received while purchasing my car at Kunes Ford. Jeff Wellman was the most professional dealership employee I have ever dealt with. He was friendly and helpful, and answered all of my questions quickly. He also followed up with me after the sale. This dealership is 300 miles from my home and I will gladly drive the distance to buy from them again. In this case, I did not have to make the drive because it was delivered to me for free. Even Tricia that dropped off the car was outstanding! I cannot express how strongly I would recommend Kunes Ford to anyone else shopping for a car. Jeff and staff are to be commended for being such good ambassadors for the Ford Company.

SeekOutFreedom

Mar 2, 2015

Once again TEAM Kunes has proven their ability to make the unimaginable reality for me.. I needed help and they Delivered, Way To Go Kunes!

Fats

Mar 2, 2015

One of the best experiences I,ve had in 50 yrs of buying cars. Sales and management just made me feel I had to buy this vehicle from them.. I couldn't be more pleased and happy I did. A great experience that I will pass on.

nschmidt

Mar 2, 2015

I bought my first car in Saturday at Kunes Country Ford in Delavan. I've accompanied friends to other dealerships in the past and found the experience to be quite stressful. My experience on Saturday at Kunes was COMPLETELY opposite. The customer service was incredible from the very beginning. I had a couple ideas in mind of what I was looking for, and Tommy helped me narrow that down to the best possible option for me. Everyone at Kunes was patient and treated me with the utmost respect. At no time did I feel like I was being pushed in a direction that I wasn't comfortable with. Tommy, Evan, and Steph went out of their way to find me the best loan rates and got me well beneath my monthly payment budget! They also took into consideration that this was my first car purchase and what this purchase and loan will mean for me in the future.. I feel like I left Kunes with a 100% informed decision and a car I absolutely adore. I don't think I could have imagined a better experience. I HIGHLY recommend this dealership. Even if you live a bit further away (I'm in Madison), it's absolutely worth the drive.

Sonia

Feb 28, 2015

We were very impressed with Frank. He never once pushed us with our sale, and he was very attentive to our needs and budget. We are very pleased and satisfied with our purchase. We will definitely do our future auto business with Frank. Thank you very much !!!!

Vondie01

Feb 28, 2015

Would definitely recommend this dealership to friends. Had a great first experience. The staff was friendly and knowledgeable. Will do business with them in the future.

maripatwilk

Feb 19, 2015

It was definitely worth the 45-minute drive at 7:30pm on a below zero night. Though I shocked Tommy with my aversion to a white car with (shudder) wood grain, he recovered quickly and brought out a sleek black beauty that carried me off into the (late) night. From Ashley via phone and e-mail, to Tommy with his "Car-Savant" brain, and through Art the numbers wizard, I felt taken care of and valued. I wish I was rolling in dough so I could keep buying cars from them! They will have to settle for seeing me every couple of years-- though I will try for better weather and not so close to closing time!

Ray & Pat

Feb 17, 2015

My wife and I having been looking to purchase a used car for sometime. We tried many dealers that would tell us they could get us into a car,only to leave with a bad feeling about the experience. While working with the team at Kunes Country, Heather, Ashley, Tommy, and Evan.We always felt very comfortable and not pressured into something that we may not like. After Tommy ran cars back and forth for us to look at we decided to make a deal on a used 2012 Dodge. We worked with the 2nd chance financing area and they were very helpful and understanding. We will be back for another car when we are in the market and encourage others to shop at Kunes.Ray and Pat

Scorrigan

Feb 17, 2015

Tommy was very helpful in explaining features of our vehicle. He was really generous in offering to answer any questions that may arise 'down the road'! Not being from the area we appreciate this offer. Thank you & take care.

mr&mrsDizzle

Feb 15, 2015

I can honestly say going car shopping makes me ill most of the time. Kunes Country Ford proved me wrong several times during our vehicle buying experience. From the moment I scheduled an appointment online to the day we drove home, I was proven wrong. Tommy, Mike and Mark went well beyond our expectations to help us find not one but two vehicles. They worked with my wife to find exactly what she wanted, in the price range we wanted and trust me....this did not take a day or three. They also had the vehicle (which originally brought us into the dealership) ready and waiting for our appointment when we arrived. Not only did they respect us and worked hard for both sales, they (several others in the dealership as well) also respected our kids and made them feel as important as they made us feel as customers. Honestly we went in not wanting to buy Ford's again due to a bad experience through a different dealership. Well, we not only bought 2 Fords but we have found a dealership we would most definitely return to for future purchases, not to mention recommend to others as often as we can! Thanks for the great experience and yes, we LOVE our cars!!

Kellyf

Feb 10, 2015

Dan, Ashley and Art were nothing short of fantastic to work with. They were helpful and extremely professional. Thank you so much for guiding me through the process and helping me find a way to rebuild my credit. None of you ever made me feel that I was less important as a customer because of some financial hardships in my past. I truly appreciate all that you were able to help me accomplish and will be a repeat customer.Kelly Freidheim

SunsetRed

Feb 4, 2015

There are not enough words to describe my experience with Kunes. My Fiance recommended Kunes when my Chevy Diesel went down. I never in a million years thought I would be leaving there in a brand new truck!! Frank and Stephany took such good care of me and went above and beyond to make this happen...and in less than 24 hours!! I can't thank the family at Kunes enough for bringing me tears of joy and putting me into a brand new F150 :) :)

bigtrey34

Feb 2, 2015

Nothing besides an amazing visit today. Frank schmidt did an aamazingjob all day for me and I would recommended this dealership for anyone wwhich i will

zmelcher

Jan 26, 2015

I had an amazing experience at Kunes. I had been looking for a new vehicle for months and finally found exactly what I was looking for. Tommy was extremely helpful and knowlegeable and got me my Jeep the same day. When I had a question about a mechanical issue, Tommy made sure my Jeep got back in with the mechanics right away the following day and sorted everything out. Overall, Kunes has amazing customer service from the front desk to the mechanics and I will recommend them to anyone.

kim

Jan 21, 2015

Initially met with Shane at Kunes Chevrolet but since I was set on buying a Ford he introduced me to Sarah Lawson who is amazing. She is passionate about the products she sells and obviously enjoys her work. Intended on buying an Escape but Sarah showed me other options and ended up buying a MKC which I totally love!. Stephany in the credit department was also very good to work with. This is the first car I purchased by myself and it was a good experience. Thank you Sarah, Shane and Stephany.

dulietaylor

Jan 17, 2015

I would recommend Kunes to everyone! Paul was customer friendly, knowledgeable about vehicles, and helpful. Ashley did an outstanding job with the financing! She found the best financing she could for us. Appreciate the service we received!!

Steph

Jan 12, 2015

I really enjoyed working with Sarah and Mike. My car ended up breaking down and I needed to get another car. I ended up going to Ford and there Sarah was greeting me at the door. Sarah made it a great experience. She listened to what I was looking for and never stopped helping till the very end (and she is still going to help even after that!) Sarah and Mike made sure that I got a really good deal and I am grateful for that. They made me feel comfortable and at home while working with them. So whenever I need anything Sarah and Mike are going to be my go to people. Thanks for everything!!

sksmith

Jan 9, 2015

I had visited a few dealerships looking for a truck. Most told me what I wanted to hear to get me in the door but couldn't provide what they said. Kunes could and did.

tomc

Jan 5, 2015

I was searching for a 2013 ford f 150 and found the truck from an online ad, I called and spoke with tommy guarnieri, from the start he was very kind and answered all my questions I had on the truck. I wanted to ensure it was everything I was looking for, seeing that I was coming from woodridge il. after speaking with him I was sure I would not be disappointed, when I arrived at the dealer I felt very welcome, they treated me like I had been their customer for years. the truck was everything he said it was and more. Evan Wagenaar was very friendly and I was very happy with the value that was given to me on my trade in. Mark was also great in finance he explained everything to me and answered any questions I had. I rate this dealer 100, and would recommend it, I will gladly come back and purchase my next car from them.. Thanks again

Rebecca

Jan 3, 2015

Wonderful experience. I would and will recommend this dealership to others looking to purchase new or used. Daniel and Art were absolutely outstanding, courteous, and professional. The popcorn was great also!

katienalan

Jan 3, 2015

Had a great experience and a sales team that went out of the way to make the sale happen. Some of the best customer service I have ever received! Left getting way more than requested. Not to mention in record time ... Preapproved before arriving and keys in hand after in the building less then 60 minutes!Only 2 minor complaints was leaving with less gas then my trade in had in it :) (quarter tank) and not able to find out if extra keys (only received one) would need programmed or not. Minor details that could have made an amazing experience better but we have and will continue to refer. Hopefully repair service is just as great ;)

Maxotis

Jan 2, 2015

I am grateful and relieved for my experience. While I did not initially go to purchase, I am glad that I did. Daniel Ranson was very personable, friendly and patient. Ashley and Mike T were patient in helping me get to an affordable price and monthly payment. I will return in the future to upgrade my vehicle when the time is right.

The Malones

Jan 2, 2015

My husband and I recently filed bankruptcy. We knew that it would be a long process for rebuilding our credit. Our truck broke down December 1, and I was prepared to spend the rest of 2015 riding the bus. We received advertisement about their "second chance" finance, and decided to just "go for it". After calling and speaking to them, and telling them what we wanted. We came in the next day. They surpassed our expectation. We really did not want to get a old vehicle, and they made sure we got exactly what we wanted. Everyone was friendly and straight forward and to the point. Sarah is very professional, friendly, and anxious to get us what we want. Mike worked diligently with us, and made sure we understood the entire process. Sarah Lawson and Mike Terlikowski are the best. Thank you guys!

ReuterTuttle

Dec 31, 2014

When no one else would help us this team went the extra mile and even stayed later to make sure we got a car. Not only that we were out of there in less than an hour. This group selected below should be praised for what they did. Great job and we will be back. Thank you each and everyone one of you. Happy New Year

Matt

Dec 29, 2014

We had a great experience. Everyone we worked with was friendly and helpful. We will definitely be back and have already referred others to the dealership. Thanks again!

elc2181

Dec 28, 2014

Kunes ford and Sarah Lawson came highly recommended. We have had several family members buy from Kunes and Sarah. My husband and I went there to just look and we ended up buying that same day. Sarah was very helpful and took the time to listen to our situation and needs. She didn't want to just sell a car to us, she wanted to put us in the right car for our family. We will definitely come back to Kunes and Sarah in the future and tell everyone one we know about the great car buying experience we had.

Jen feller

Dec 27, 2014

The entire car buying experience was excellent. There was no pressure. Everyone was very helpful and nice. I would purchase another vehicle here for sure.

mark1of8

Dec 23, 2014

I am so grateful for the efforts of Tommy Guarnieri and Stehany Whitted in our purchase of a 2013 Ford Escape SE! I had been looking for many weeks, and Tommy was extremely patient and obliging as I went through many different makes and models.We have only owned the vehicle for 24 hours, but my wife and I both love it and expect many years of service. I highly recommend Kunes Ford...the service, friendliness, and dedication to quality is far, far above any experience I have had with a dealer in many years! Buy with confidence!!

Clifford Phen Sr.

Dec 20, 2014

Hello Dan Schlitt Jr, I would like to say i had Great service by the whole team at Kunes Country Ford. I never seen a dealer try so hard to do a great job.My wife and i were very pleased. Everyone was so pleasant to talk to. Much like working with family. I would recommend Kune Dealership to anyone. Clifford & Heidi Phen

c19crp52

Dec 20, 2014

Hello , I would like to say i had Great service by the whole team at Kunes Country Ford. I never seen a dealer try so hard to do a great job.My wife and i were very pleased. Everyone was so pleasant to talk to. Much like working with family. I would recommend Kune Dealership to anyone. Clifford & Heidi Phen

PDMACD

Dec 13, 2014

Mike and Tommy were great to work with!! I am VERY happy with the way I was treated from the time I walked in the door until I walked out!

dhayenga

Dec 11, 2014

I would highly recommend using Sarah Lawson to buy a new/used car from. From blindly filling out an internet form on a car I was blown away with the experience I received from her and Kunes Country Ford/Lincoln. Her communication was great. She went above and beyond to get me a test drive in a vehicle that was not even at her dealership. Having a car salesmen that is straight-forward with you from start to finish is definitely hard to find.

chuckand5

Nov 30, 2014

Fantastic!! Highly recommend! Sarah is great! I will continue to buy from Sarah and Mike K! I appreciate it very much! I have bought quite a few cars at Kunes (Country) and have always enjoyed the experience. Always a fine selection.... as well as good follow up. Have a great Christmas everyone!!

cmk3891

Nov 30, 2014

I came in to get the oil changed on my Mazda and walked out a few hours later with a brand new Ford Focus. Not what I had planned in my day, but the sales team there was great. Tommy was awesome to work with and made me feel super comfortable with my first car purchase. And I want to thank Mike and Evan for also making my experience a pleasurable one. These guys really went out of their way to make me comfortable and answered ALL of my questions. Even the GM Tony came out and introduced himself. I would definitely recommend people go and see Tommy and I guarantee your experience will be a positive one!

b.rog526

Nov 29, 2014

We had Daniel Ranson as our salesman, he was very helpful, patient and had a lot of knowledge about the new Edge we were about to purchase. He helped us decide this was the car for us and it would accommodate our family needs. I would recommend him to others as a go to salesman. Thank you for helping us with this new car!

cobysl07

Nov 29, 2014

Working with Sarah was a great experience. She is personalble, hard working, and takes care of you. Thank you Sarah for making our new car dreams come true!

aliciab1990

Nov 26, 2014

I would like to thank Mike T., Mark in finance, and most of all Sarah for helping me get out of the pickle I was in with my last vehicle. Sarah went above and beyond to make this trade in happen. it was stress free and overall my best buying experience. I appreciate everything and would recommend anyone that is looking to purchase a vehicle to not only go to kunes but work with Sarah! guarantee you wont be disappointed!

Mary & Eric

Nov 23, 2014

My husband and I have been holding off on buying new cars due to the pressures of life and not wanting to add to it. My car died in the middle of the street in Illinois and that forced us into contemplating what to do, we spent about 2 months going to Milwaukee and Illinois looking at cars. One dealership said my husband couldn't qualify because he had a 0% credit rating, and mine was very low, which he couldn't qualify for a loan there, but I could. We then went to Illinois and he could qualify for a loan, I couldn't - though he could get a loan for both of us and then we could get 2 cars and after 18-24 months of me making on time payments the loan could then be transferred into my name. Neither situations were acceptable to us. I had received a flyer from Ashley and Art about 2 months prior and held on to it - finally I got my husband to listen and we checked out Kunes - I had also went online and checked out other testimonials and was not convinced that they could do anything, but after all we went through I thought we could give them a try. We were surprised! They got us both in loans that matched out situations. The bonus in this is that the cars are affordable, but are not typical of what you would expect from being used. They had invested money in my husbands and it showed (new tires etc.) Low miles for the year and it was well taken care of. Mine is a newer year and also well taken care of. If you need a car and are sick of being taken advantage of go to Kunes - Art and Ashely are the best at what they do, after this is all said and done my new car will be bought here also, not because I need a car, but because of the honesty and fairness that was shown to me and my husband, along with setting us up for the next car, THANKS ASHLEY AND ART!

jpalazzo81

Nov 23, 2014

My wife and I went in knowing what we wanted and a price range. Mario helped us look for exactly what we had set out for. Showing us different makes and models and did not give up until he found the vehicle that we fell in love with. They ensured we were happy and helped us get the best rate possible without all of the back and forth like most dealerships. I don't think we will ever use another dealership again. Thank you all for making this the easiest decision yet for purchasing a new vehicle.

tclamp

Nov 16, 2014

I went into the dealership on November 13, 2014. Traded my 2002 Mitsubishi Montero Sport for a 2014 Ford Escape. Jeff Wellman and Art Palinski were the best!!! Thank you Jeff and Art. You made it possible for me and made my day...Happy! Happy! Happy!

Donna Schweda

Nov 12, 2014

I like to thank Stephany & Daniel for helping us with the purchase of the Explorer. This is our 4th or 5th car we purchased from Kunes.

Jon and Darryl

Nov 11, 2014

Rick Misch and everybody there was so friendly and so helpful that we'd sent everyone there!Rick went out of his way to find us the car we wanted and help us get it!

barbygirl3344

Nov 6, 2014

On Saturday, Nov.1, 2014 I went to Kunes to have my 1997 Chevy checked out and found it had serious and expensive problems with the coolant going into the engine or something like that. Four hours later I drove out of there with my new car, a 2014 Ford Focus, and all the thanks goes to Dan Ranson, I should add though everyone else I dealt with were wonderful and helpful as well. Thanks Kunes for making my day!

Gene 1938

Nov 4, 2014

I would like to thank Dan for finding us the right car, great car buying experience. I will recommend him to my friends and relatives. He was very friendly and knew just what to do to get us rebates and find a car right away. If I buy another car, it will be from Dan.

pjwalonee

Oct 31, 2014

Selected Kunes Country as we have an excellent family history in purchasing vehicles from Kunes Country in Delavan, yet again Sarah was exceptional to work with! Could not imagine purchasing a vehicle from any other sales person! Sarah, along with Ashley and Art made this a smooth purchase! Would Highly Recommend Kunes Country to Anyone That May Ask!!

STP2836

Oct 28, 2014

I recently purchased a 2010 F150 and my 1st time experience with Kunes was great. The salesman Joel was great to work with and the finance crew was very helpful. None of the staff were pushy trying to sell you a vehicle, they just wanted to work with you on all the details. I highly recommend Kunes Ford. I have recently told others about my experience. Thank you Kunes. Shane Pruett!

megangriffa

Oct 20, 2014

Sarah made my first car buying experience very easy! She was not only super friendly but she did some of the paper work before I even got there which made the process even faster. I couldnt be happier with my experience. She knew exactly what she was talking about and answered my questions honestly. I would definitely recommend Sarah!!

realgem516

Oct 17, 2014

I've never had a better buying experience! I went in with my best friend, we were both wanting a new explorer but little did we know that wasn't at all what we were going to be driving away with.. Frank showed us all of their models and we both fell in love with the edge. They didn't have the options we wanted so frank looked everywhere to find us the perfect cars that were perfect for us.. We arrived to see the cars were already cleaned and had the xzilon applied. They even filled my gas tank! Stephany completely surprised me with 0% interest too! In all I loved my experience Every employee was very friendly and I definitely recommend your next purchase comes from Kunes!

fran.freund

Oct 15, 2014

They don't stand behind their warranty, they can't seem to figure out what is wrong with my car, another dealer fixed it, no problem. Buying from them was great, but when we drove off the lot, they didn't care if we ever came back. Never recommend any of their locations.

Jacob

Oct 13, 2014

If there was 0 * I would defiantly give it to them! Contacted the dealership via email, went back and forth with sales rep over the vehicle I wanted. We agreed on a price and made commitment to purchase the car. I drove an hour and half to get there , checked the car, drove it and decided to buy the car. Then I was told by manager that I am the only one that made a commitment - to buy the car but they didn't commit to sell it to me.... I tried to talk to the owner but he was stubborn and I left empty handed. Shame they made me believe that they are reputable & honest. Made me drive total of 3 hours and waste my Saturday afternoon for nothing. Stay away from them!!!!!!!!!!!!

Jacob Ems

Oct 13, 2014

If there was 0 * I would defiantly give it to them!Contacted the dealership via email, went back and forth with sales rep over the vehicle I wanted. We agreed on a price and made commitment to purchase the car. I drove an hour and half to get there , checked the car, drove it and decided to buy the car. Then I was told by manager that I am the only one that made a commitment - to buy the car but they didn't commit to sell it to me....I tried to talk to the owner but he was stubborn and I left empty handed.Shame they made me believe that they are reputable & honest. Made me drive total of 3 hours and waste my Saturday afternoon for nothing. Stay away from them!!!!!!!!!!!!

rick.sears.1

Oct 13, 2014

Frank came through again! He took the initiative and fixed a dropped ball from another area of Kunes for us. It is customer service like that which will keep us going there!

mbolson112275

Oct 10, 2014

We had been in the market for a used vehicle for almost a year. My wife and I (we also have two young boys) had visited about six or eight different dealerships. We had test drove over fifteen different vehicles from sedans to crossovers to SUVs to trucks. On two different occasions we had gone all the way through "sitting down to discuss numbers." In both frustrating instances, we found the treatment, the service, and the overall feel was just disappointing. So much so, we had stopped looking for about four months.That lead us to Kunes in Delavan. We had settled on looking for a Ford F150. While we had a budget, we were more interested in finding the right vehicle. I had stopped on several occasions to look, but on September 20, 2014 there seemed to be a vehicle to hit the mark. Paul was on hand to get us behind the wheel and test driving. As a small business owner and someone who works a lot with both customers and vendors, I was impressed with his very supportive sales manner. No pressure, no excessive questions, and no "what will it take today" attitude. In the time we spent looking at different trucks with Paul, my wife and I knew we were ready to make a purchase. Paul sat down with us to complete the paperwork (some of it a little more challenging since I was a small business owner). When the numbers came back, we were able to examine several options in both financing and vehicle choices. Steph in finance walked us through the last few steps with humor, professionalism, and eliminated any sense of potential buyer's remorse common with my wife. She made us feel confident in our decision and even happy to "ring the bell."Paul's patience, demeanor, and professionalism were nothing short of the best vehicle purchase experience we've ever had. The end result was unexpected by us. A new 2013 (long story) F150 that made my wife smile from ear to ear. Even while short staffed that day, Paul had to juggle several other customers, we never felt anything less than fully attended to and felt we were a top priority.I will be recommending Paul and Kunes to friends and colleagues. Kudos for a unbelievable customer service experience.Sincerely,Matthew and Nicole OlsonHappy owners of an awesome new truck

Gypsi2014

Oct 7, 2014

My wife and I bought our car from Kunes Ford after seeing the car on the internet which led us to Kunes web site. We drove 4 hrs one way, found that we could make a great deal for the car we wanted. Our service experience has been second to none. The trip was well worth the time. I have found the service techs and the management team to be just top of the line. The way this dealership treats its customers is the example that all dealerships should follow. If they did, people like my wife and I would not drive 4 hrs away from our home to buy a vehicle. The Kunes Ford dealership team has been well trained and coached. They have our business, and we live in a neighboring state.

allen1964

Oct 4, 2014

Rick Misch is the best sales person that i have worked with and will continue to come back to Kunne country this trip makes 4 cars that we have bought from Rick and will be bring our son to Kunne and any one else looking for a dealStephany Witted was grate to deal with and made things as ease when it comes to the financingMike Terilkowski step up and helped

johnnyballgame

Sep 29, 2014

Dan was very friendly and patient and he picked the right vehicle to tempt me with, I am glad I went to country ford it was worthy he trip. I am hoping this vehicle turns out to be the best one I have ever had. Thanks Dan & Mike keep up the good work!

waterwarrior

Sep 25, 2014

Great truck buying experience!! I was given plenty of time with a great inventory of trucks! No pressure to buy. She was very sincere if I was happy with the numbers I was given for my trade in and the new used truck I was buying. I would definitely recommend Sarah for buying a car! Stephany also made the financial paperwork painless!!

suzabean1332

Sep 24, 2014

My family has used Delavan Ford for over 25 years for purchasing cars and service. Every car that our family has purchased has come from them. I recently purchased my own car for the first time with their assistance. I saw cars I liked online and set up a test ride with Jeff. At the test drive both cars I drove had minor issues, but before I purchased Jeff wanted the car checked out by the service department. He came in early the next day and made she he talked with Mike about getting it looked at and ready for me as quickly as possible. He also began working with Steph on payment and warranty for the car. They got me a great deal perfect for my budget! They were so nice and accommodating with my busy schedule. I was able to pick up and drive my new car the day after the test drive!Even if you are just looking go and see these guys they really care about their customers and the service department is the best around!

khdeak

Sep 22, 2014

not pushy, listened to what I wanted, professional

CLP

Sep 20, 2014

Heard from them 2 days AFTER we went and found our own dealership and purchased a vehicle. When I send an email I am serious and looking not sitting around waiting for a dealership to find time for me.

smerlock1

Sep 19, 2014

All the staff were friendly and customer service focused. Specifically, the car hood had some nicks and rather than return it with just touching up , the entire hood was repainted. Daniel our salesman was on top of this process and the car came out beautifully-which made us very happy! Also, shortly after leaving the dealership the change oil light came on. We returned and the oil was changed in 15 minutes! During that time, a car rental was provided at no cost of us for a week.

phoenix6271

Sep 18, 2014

After an accident that totaled our car, my wife and I contacted Sarah at Kunes and asked for her help. She went above and beyond to help us. Ashley was also exceedingly helpful in getting us into a new car as fast as possible. It was by far the best experience i could have hoped for and more.

szarat

Sep 18, 2014

I bought a car last year with Sarah and Stephany . Today me and my husband went back to get a car for him. Sarah went above and beyond to make it happen today.We looked at numerous vehicles until we found the "right" one. Stephany in Finance worked wonders for us. They both did a fabulous job! Thank You both! We will recommend them to everyone!

Releke

Sep 17, 2014

I was looking for a car I could afford but I needed a SUV. I found the perfect match and my salesman Joel was very helpful and helped me get the price to what I could afford. The only problem I had was I wasn't aware that I would need to bring more money to extend the warrantee as I had the check for the exact amount with me. But the sales manager helped me put the warrantee on a monthly payment so I didn't need to come up with more cash. They were very helpful and I would recommend them to other people. This was the second dealership I had gone to and the first dealership didn't seem to want to help me because I didn't want a new car.

kstritesky

Sep 15, 2014

This was an awesome experience for my 89 year old father. Sarah took the time to listen to his stories and make him feel like family. He said, "she is the best female salesperson." Again, thank you Sarah and Ashley for making this auto purchase possible and successful!Sincerely,Kim Stritesky

jaki_2004

Sep 11, 2014

Tom did a great job finding the perfect car me with very little information given to him over the phone. I absolutely LOVE my new little honda. It was also great to feel like part of a family, not just by him (the pizza didn't hurt), but by everyone on staff that night. Thank you to everyone who helped me out with my new purchase!

Chris Brogan

Aug 25, 2014

My entire experience at Kunes Ford in Delavan was excellent, from shopping to financing I was very well taken care of. I greatly appreciated not being pressured to buy just any vehicle, Dan and Mike worked diligently to find the perfect car that fit all of my needs. Their financing department is second to none, Stephany got me the financing I needed to stay within my budget. Thank you all, I am very happy I chose the Kunes Ford of Delavan team!Thank you again,Chris B

john.mcginnett

Aug 24, 2014

As with our first two trips to Kunes Ford, our third trip to purchase a vehicle was as spectacular. The sales team we worked with were committed to finding us the vehicle of our choice and the price to fit our budget. We drove away with a brand new F-150 thanks to the hard work of Sarah Lawson, Bill Myers, and Mike Terlikowski. Special thanks to Sarah, she has been the common denominator in all three sales.

adam

Aug 22, 2014

Kunes country in delavan sold me a 2013 scion FRS with low mileage. I asked for the Carfax and the subject was immediately changed. Of course it never crossed my mind again to ask because I was excited to buy a "quality" car from a "reputable" dealership. Within the first week I had to have service done because the wheel bearing was already shot. Maintenance people told me I have to go to a Toyota dealership to have this work done which wasn't a problem. Toyota fixed the bearing and noticed a few things. My bumper was pushed out just a tad, fender was obviously replaced and painted to perfectio , bash guard underneath is torn up and a rod is bent. They looked up the car fax and sure enough its been in an accident. Called kunes and they said no it hasn't so I showed them my Carfax to which they reply, "well its still a good car". These people are crooks! They lied to me and will not do anything for me. I bought a car that needs two wheel bearings replaced, brakes redone and a tie rod replaced with 11,000 miles on it.

fivetons

Aug 20, 2014

The best experience I ever had in my life at a car dealership, friendly, polite, helpful,professional and got me the vehicle that I truly was looking for,the dealership is a 10 all the way around! Went above and beyond to help put me in a quality automoblie!

sharon.haak.77

Aug 20, 2014

Asked over the phone to see three used Chevrolet Silverado's, and just like that, the three 4x4's we had chosen were ready, lined up for us, ready to test drive. That was a stellar move, test rode all three, and due to their commitment to customer care, we bought the most awesome Silverado!

drymalski

Aug 15, 2014

My family has been served by Kunes Country Ford since before 1995. I bought a Ford truck and a Ford Windstar from the dealership. We currently have a fleet of 3 Ford Escape Hybrids in the family. I bought my silver Escape in fall of2005, my husband liked it so much he bought one the next spring. My mother visited soon after, drove my and immediately went to the dealership to buy her red Escape. We also have purchased 3 pre-owed vehicles for our children. We have nothing but positive comments for the sales staff, finance employees and the ongoing service we receive. We have all of the vehicles serviced at Kunes. The staff are respectful, experienced and efficient. We truly appreciate their continued assistance.

Brenda Robinson

Aug 14, 2014

Mr. Joel Kerbel and Mr. Art Palinsk made my visit to the dealership the most pleasant I have experienced. I would recommend anyone to experience the knowledgeable, friendly, all around excellent experience I had with these two gentlemen.

howieg21

Aug 11, 2014

Once again, I purchased a new vehicle from Kunes Ford. Since my first purchase back in 1998, they have been my #1 dealer of choice. This time I worked with salesperson, Sarah Lawson, as I had met her a while back when my daughter purchased her new car. Sarah's enthusiasm and love of her job is apparent, as she works hard to get the deal done. A true pleasure to work with.Closing the deal with Stephany Whitted, went smoothly and trouble free even though there was apparent IT issues with their computer network. With her lighthearted attitude and attention to detail , we breezed right through, trouble free.We also had a chance to meet Tony Wheatley and Mike Terlikowski, who seem very genuine and willing to keep customers coming through the door. Hats off to Greg Kunes, for assembling a team of young and energetic workers that continue to make customers feel welcome as they shop for their new vehicles.

donna.gilbertson.9

Aug 10, 2014

I was just planning to test drive an Edge and ended up driving off the lot after buying my own 2013 Edge Limited. I only got it yesterday but I love everything about it so far. The experience was positive. The sales people were friendly, trusting and not pushy. I definitely would recommend this dealership to my family and friends.

Mstaehle

Aug 9, 2014

I love my new car. Joel and Mike were great. We were not planning on buying a new car, maybe trade for a low mileage one now I own a beautiful new Explorer Limited.

Kozlowski_08

Aug 5, 2014

I want to send the biggest THANK YOU to three awesome guys that changed my dealership buying experience. I drove over an hour for the best and I got the best. I see many people in my job and I will be passing on the word to ho see Tommy Guarnieri's up at Kunes Country auto group. :)

Vals Enclave

Aug 4, 2014

I went to several dealerships in a fifty mile radius of Amboy IL. Found lots of the vehicles that I was looking for but the sales service was either too pushy or they tried to steer me away from the model I wanted...until I went to Kunes Country. When I found the car I liked they worked with me till we got the deal done. It was my first car purchase by myself and they made me feel completely comfortable with my used car purchase. Will definitely be going back for my next car. Thanks Kunes Country and Pete Smith

Rkrohn

Aug 4, 2014

Terry and I stopped in to have the oil changed on our 2001 Windstar, and left owning a 2015 Ford Explorer! Awesome experience! Fun! Met our "brother from another mother" Dan Ranson. He was VERY knowledgeable with all the ins and outs of our new vehicle. He took a considerable amount of time making sure we comfortable with the vehicle even before leaving the parking lot to test drive. (maybe he was making sure he was comfortable with us!) He kept making sure we were well taken care of by offering us coffee, water or candy from Pat's desk. We kept telling him we wanted steak and baked potato.......:) Everyone who we had contact with was pleasant and accommodating to us. Very pleasurable experience. Enjoy your chocolates Dan! I figured out the Bluetooth....our phone has it! Sorry Michael Keithley, we love seeing you, however hopefully seeing less of you now that we are satisfied customers of a new vehicle.

dug4it

Aug 1, 2014

We have been customers of Kunes for the past 16 years, with the last two family purchases being made through Sarah. Sarah is so energetic and determined to please that she goes above and beyond working after hours on the sale. She has the special quality to make you feel so comfortable with her and I truly believe she has the customers best interest in mind. We will definitely be dealing with Sarah in the future for any vehicle needs. We also had a chance to work with Stephany Whitted for the first time. Stephany was extremely efficient and very comfortable to work with. We have always had pleasant experiences working with Kunes Country Ford and have recommended them to many family and friends over the years. We have never felt that we havent gotten a fair deal or that we were taken advantage of at Kunes, and for that reason they are our only dealer of choice!

Barry0450

Jul 31, 2014

I travelled up to Delavan with hopes of a used vehicle purchase but with a lot of doubt due to poor credit. I made an appointment with Jeff Wellman, who immediately made me feel comfortable with his down to earth genuine attitude. To make a long awesome story short, before I knew it, Jeff had me speaking with Stephany Whitted who was responsible for getting me a loan on the truck I had in mind to purchase. She really made me feel at home with her up-beat and positive attitude. Truly a genuine person trying to help me in any way possible and again, made me feel like family. I'd like to mention Mike Terilowski as well even given the limited time with him personally, he certainly played a major role in helping me out as well and he too was as friendly as the rest of the staff. This was by FAR, the most pleasurable experience I've ever had in the purchase of a vehicle. Typically, this is probably a very stressful ordeal for most people when considering the purchase of a new vehicle....think again. Kunes Country is your place!! I have already told friends and family and can't stress enough the great people here. Thank you again Kunes Country!Barry

lkalous

Jul 31, 2014

I'm not one to write reviews, but my recent visit to Kunes has changed that. A+++ goes to Tony Wheatley and Dan Schlitt Jr. for making this a very pleasant experience. They made me feel comfortable from the minute I walked through the door until I drove off in my new car. I was never pressured in any way, and I was given good advice that suited my situation. Dan really spent a lot of time with me going over the car, which was very helpful. My purchase ended with Kevin in finance who has the best sense of humor. He made all the signing a pleasant experience!! Thanks everyone!

kaleigh_young

Jul 29, 2014

I couldn't be more happy with the experience of purchasing my first car and the car itself of course. Sarah was very caring and knew what she was talking about.

meitel21

Jul 27, 2014

December 1st 2013 I purchased a used car at your dealership in Delavan.First and foremost I take 100% responsibility for the purchase of my car from Kunes. I purchased a used car without a co-signer, I signed all the paperwork so I am not blaming anyone but myself.Also before I go on, I ask you please to read this letter in its entirety. The purpose of this letter is to ask you if you could take the remaining of this loan off my hands. I couldnt afford it the car loan the day I bought it and I cant afford it now. And whether you can help me or not, the other purpose of this letter is to relay to you my dissatisfaction of the sale and the way I was treated by Kunes staff. I feel Kunes pressured me into a car purchase. I feel like Kunes charmed us, convinced us, and used some sales tactics that I feel they used my lack of assertiveness, my lack of knowledge, yes, it was my responsibility to bring someone with me that has knowledge, I should have brought someone with me that was looking out for me, someone to reason, calculate and confirm that I had no business buying a car costing me $205.99/month when I was making $$480/month. Kunes had no regard for my financial situation, I feel like I was just another dollar sign, just another sale, just another commission.Right now, I do not have a job. I desperately need to get rid of the car loan that I cannot afford. I have a car that I cannot afford and the finance company has not approved the four people who applied to do a transfer of equity to get me off the loan, I know this is not your problem. I know the car would auction at less than half of the loan I am responsible for so I would like to avoid voluntary repossession.Myself and my friend, an Air Force veteran, came in to just get a look-see at what you offered based on a mailing we received from Kunes. We both have a mental illness / disability and that was not anything we disclosed nor was there anyway for you to know. My friend who is a veteran was going to purchase the car on his credit only, taking full responsibility for the entire loan. Kunes staff informed my friend that they could not sell him a car because he did not have a drivers license. At this point, without my knowledge or consent, 15 plus financial institutions were contacted to see if they would approve me for a loan. I did not authorize 15 credit applications to be sent out. These 15+ requests all show on my credit report, not a good thing to have on my credit report, having a negative effect on my credit score. Also something else to be noted and what I believe was not right. Although I did sign off on it, I signed an agreement Kunes lied about my income on the application that was sent to the places asking for me to get a loan. When we came in to Kunes, I was earning $120/week, that was not the amount Kunes reported to possible lending institutions my application was sent to.How could anyone with any conscious, morals, common sense expect a customer to pay $200/month when their only income is $120 per week? Are these the kind of people you are staffing at your Delavan dealership?My first experience purchasing a car at a dealership has left a very negative picture of dealership car sales. In fact, I am afraid to visit your establishment for fear of being taken advantage of again. Thank you sir for listening. Please let me know if there is any way you can relieve me of this financial burden.I just wanted to express my experience at Kunes, it was not a good one, and I thought someone of your position of this company may want to hear what I have to say.Again, Thanks for your time. Sincerely, Melissa Eitel 480 S Pine St Burlington WI 53105 262-332-9439eitel2006ataol.com

Kpatti

Jul 18, 2014

I had a very old car and not very good credit. Art was able to find a lender and a great car within 3 hours for me. Frank went out of his way to make me feel comfortable and the whole process took a little less then 3 hours and I drove home with my new car. Thanks for the wonderful service and kindness and I will be telling all my friends about this great dealership.

EMILVICKIE

Jul 15, 2014

This is the 5th new car we bought from Kunes. And there are very good reasons that we continue to come back to Kunes. The number 1 reason is Sarah Lawson. Sarah was awesome (again). She is the friendliest person to deal with (and no high pressure tactics) She always answers your questions honestly. And she goes above and beyond (including willing to go and get some dinner, since we had not eaten and staying after hours to finish our deal). Kevin goes out of his way to get the absolute best financing possible. (And he also stayed after closing to accommodate us.). Both Sarah and Kevin take the time and make you feel as if you are their most important customer. It is so nice to walk into a dealership and have the sales person, the finance person know who you are. We have already recommended Kunes to several friends and co-workers. We will continue to recommend this dealership. We have always received good service. WE LOVE OUR NEW LINCOLN MKC. Thanks Sarah and Kevin.

KurtzLisa

Jul 15, 2014

We recently returned to Kunes to purchase a car for my husbands commute to work. This is our 6th vehicle we have bought from Kunes and our 4th car from Sarah. She is truly the most accommodating and friendly sales person I have ever met. She showed us some great deals, but we ended up coming across a car at their elkhorn dealership. She ran right over to pick it up so we could check it out. We got a wonderful deal on an 05 cobalt with plenty of life left in it! The paperwork was quick and all the staff were wonderful despite we had 2 little kids that were a bit antsy! We love Kunes an whenever we arrive we feel welcomed and a part of the family! Thank you!

rick.sears.1

Jul 12, 2014

Superior service from Frank, Mike and Stephany. Went in to end a lease and possibly buy the same and ended up with an awesome deal on a new vehicle for little more than the leased purchase would have been. As always, the ENTIRE experience was great. Service was working on our other car for routine maintenance and that rocked as well!

1Maureen

Jul 7, 2014

This was the third vehicle we purchased from Kunes Country Ford Lincoln. We drive an extra 100 miles (round trip) from Waukesha, Wi to deal with this dealership, because we were so impressed with the staff and always treating us fairly and honestly. As Christians, it has meant a lot to us to be able to work with a Christian car dealership that shares our same Christian values. It was my pleasure this time to work with Mike Gillingham as my sales person and Stephany Whitted as our business manager. They both made the purchase of my Ford Fiesta a fun and pleasant experience.

KF4491

Jun 25, 2014

Excellance all the way around. Very friendly and accomidating. great follow up Joel Kerbel. Great assistance from finance, Bill Myers.Highly recommend you stop and see Joel if you are in need of an auto. My only complaint is this web site requesting me to create an account or facebook log in. Not all of us live by facebook

Confesor

Jun 19, 2014

Sales person was very attentive to our wants and needs. Couldn't have asked for anyone else. So patient with us as we took 5grandkids with us. Would recommend this place to anyone. Especially the salesperson . Thank you so much.

woodlee05

Jun 16, 2014

I am very impressed with the service!!! Sarah worked very hard to help me out!! Sarah treated me as a valued customer, not just a stranger trying to make a sale. I believe Sarah took her time and effort into working with me!! THANK YOU SARAH !! You get 5 STARS ALL THE WAY!!

Kari_721

Jun 13, 2014

I drove an hour and a half to look at a vehicle on the lot and met with Paul. He was very personable, and was just genuinely nice. He was a great, professional salesman. Stephany was great to work with on the finance aspect of it, and the whole atmosphere at Kunes was welcoming and fun! And to top it off I got the car I wanted!! Overall GREAT experience.

scheehle

Jun 12, 2014

I just wanted to take a minute to tell you what an awesome addition Daniel Ranson is to your service team. He was easy to work with and did everything to find me exactly what I wanted. I am very particular with what I want when it comes to the car I drive and will not settle. He was patient and did not give up on making sure I got what I wanted. Daniel followed up every step of the way and even sent me a text of my car when it arrive since i could not pick it up right away due to being out of town. It was like he read my mind because i was so hoping he would send a picture. I had previously owned a 2010 Taurus. I loved my car and was not really looking to change because i was so in love with the new Taurus body style, sporty dash, and comfort of ride. I stopped to see what my trade value was and with all the rebates I got a great deal and a small loan on a very pricey car. I did stick with the taurus and I have to say I am already more in love with this car than the 2010. Thank you again Daniel!!! I also want to thank Dale and Michael in service.... The past 4 years has been great with them as the front face of your service department. They are alway friendly, professional, and follow through with call backs and prices before repairsIt was also a pleasure meeting Stephanie who handled all the paperwork and financing. She was friendly, professional, and we had alot in common. Eileen Scheehle

SarahDuniven

Jun 10, 2014

Our sales girl Sarah was very good and knowledgeable. She worked very hard to get us into the car that we purchased. They are all very nice at this dealership.Thanks for all the hard work- The Duniven's

pcarranza57

Jun 8, 2014

I was greeted right through the door got excellent service right away they made sure I got what I needed and left with what I needed .thanks TJ

phil(burlington)

Jun 6, 2014

Joel was a great help in finding our perfect vehicle.Joel was like the ultimate cleanup hitter.First time up he struck out.:( Next time up,He hit it out of the park.:) Thanks Joel.Winner!!!!!

novakruthron

Jun 6, 2014

This was a very satisfying experience. All persons involved were very friendly, very informative and made the experience of purchasing a vehicle enjoyable. They were not high pressured and willing to deal. I would certainly purchase another vehicle from this dealership and recommend these individuals to anyone looking for a vehicle. A great bunch of individuals which made buying a car fun.Thanks Guys and GalsRon &Ruth

papapia

Jun 6, 2014

Joel did a great job of selling us the perfect vehicle.He was like a baseball power hitter,first time up he struck out :(Next time up he hit it out of the park.Thanks Joel for being our star cleanup hitter.Winner!!!!!!

jflmkt

Jun 3, 2014

The personnel at this dealership are very helpful and very responsive to the customer's needs. They made recommendations to us that we had not considered when walking through the door. The sales people were friendly and very knowledgeable of their vehicles and programs being offered by the manufacturer. I highly recommend them.

Cathygaro

Jun 1, 2014

Thank you to all the Kunes employees for making our vehicle buying experience enjoyable. Everyone was friendly and made sure we understood the ins and outs of car buying. Dan was our salesman and took the time to answer all my questions and explain everything about the new vehicle. The lady that sells cars over the internet made our wait for financing more comfortable. Also another lady came back and forth letting us know how everything was going while we were waiting. She also took a picture of me ringing the bell, as I also won their Brewer tale gating prize! Kevin who wrote up our financing papers bent over backwards to get my payment where I needed it to be. He was very friendly also and we enjoyed his company. Evan greeted us as we arrived, as did everyone else. I came back in about 1 week for coating on the vehicle we purchased and again a week after that with help setting my clock. I told Dan when he helped me with setting my clock that I felt comfortable that the dealership was Christian based. In todays society that meant a lot to us! We will definitely be back someday for our next vehicle! Thank you for an awesome experience!

Terry Bilinski

Jun 1, 2014

Very good experience. Pat did a fantastic job,we now have a new good friend. We are proud to be part of the Kunes family.

limbro

May 31, 2014

TJ went out of his way to help us find a car that was perfect for our family. This was our second time at Kunes, and we will definitely be coming back in the future!

janet2113

May 26, 2014

I would just like to say that I could not say enough nice things about these two. They were extremely kind and helpful, and they worked so hard to find me exactly what i wanted. They are amazing employees, and they have great customer service. This is the 2nd vehicle John has helped me get, and it's the 3rd vehicle that we have bought from Kunes. I will never buy a car from anywhere else, and I will always ask for John ans Stephanie when i return. Thank you all for my new car, I absolutely love it. Janet Bain

Bo05

May 25, 2014

From the first time I called kunes till I drove my new 05 lariat f150 off the lot it was a pleasure working with your sales staff. In the past few weeks I have been from dealership to dealership when I should have went to kunes first. I will be recommending this dealership to everyone I know and will be returning myself. Thank you for being a dealership that is willing to work for the customer.

jmms

May 23, 2014

Great experience, wonderful customer service, I will send anyone to Paul if they're looking for a car! Got exactly what I wanted at the right price I couldn't be happier!

jd7770

May 22, 2014

I think it was great that Joel came in on his day off to help me. He also made sure the car I picked had everything I wanted and stayed lated to make sure I was taken care of,

chelsbacon

May 19, 2014

My brother and dad recommended me to work with Sarah Lawson at Kunes Ford in Delevan and I couldn't have asked for a better experience! Everyone was so helpful, especially since this was my first time buying a car from a dealership. Sarah asked me the right questions to figure out exactly what I was looking for, and of course the first car she found was absolutely perfect! I love it! Would absolutely recommend working with Sarah, and Kevin Kramer helped me with all of the financial mumbo jumbo, and made it easy for me to understand. They both went above and beyond to ensure I had an exceptional experience.

elliothuemann

May 17, 2014

Sarah helped me get my college vehicle today and I am so pleased with it! She picked out a car right away that fit my needs and worked with me to get a price that fit my budget. I recommend Sarah if you need help finding a car!

counselorketter

May 15, 2014

I just purchased my second car from Kunes Ford in Delavan, Wi. Rich Misch was my sales associate each time. Rick answered my numerous questions and helped me pick out the car that met my needs and didn't try to sell me something that I didn't like. I appreciate the service department because I can call with a question or get most service done by just driving over and pullling into the service area. Each time I am at Kunes Ford, Rich Misch alwasys asks how I am doing and how the car is running. If I have a question about something, Rick will go right out to my car and show me how to do something with the operation of the car. No question is too silly. Thanks, Rick!!People at Kunes Ford have always been friendly to me and I will continue to "shop" there!!

robnat

May 15, 2014

Art and Pat were the friendliest people to ever deal with!Most definitely will be the only ford dealership I'll recommend! Worth the travel!

skrush

May 15, 2014

My experience in buying a used car from Kunes Country Ford with excellent. Daniel Ranson was great to work with and very professional. I wasn't sold a car, I bought a car. The staff was very friendly and the price was right.

amyseuser

May 13, 2014

Buying a car is always painful, they made it a little less painful for us. We also won the promotion for the day, so yay for us!

kathnden

May 13, 2014

Kunes is our "go to" dealership. We bought our first Lincoln 12 years ago, and had it serviced with them the whole time. Great service department!!! We knew Dan would fix us up with something great again, and he did. Another Lincoln is in our garage! Sarah was very helpful and patient with us..thank you Sarah! She listened to us and made us feel at home, but that's the reason we love Kunes, you're not just a customer..you're family. Kevin was wonderful, and really helped us out with our financing.

timbies

May 10, 2014

My overall experience working with Joel was exceptional. Joel answered all the questions I had, and if he didn't know the answer then he would find out the answer. He went above and beyond to make me happy. He also located a car in which was hard to find. Joel also kept me informed of what he had discovered about the car in which i was inquiring about. Joel told me what i was looking at; as far as price, interest rates, APR and how much they were going to finance me for. Overall Joel was a friendly, easy going guy who will tell you flat out what to expect. Very happy to work with Joel and Kunes Country!!!

Janellefox90

May 5, 2014

I have a 10 month old baby and I wanted a safe vehicle for us to grow in. Sarah has helped a lot of my family get cars and even my significant other, so of course I went with her. She is just a very likeable person, kind and straight forward. Definitely not like the other care salesman I have met. Sarah and Kevin took a lot of time and helped us find exactly what we were looking for and made it possible for us to get it. Even after my purchase Sarah is still helping me figure out all my gadgets on my new car and very helpful. Always calls me back in a timely manner even if she is busy. So now I am a driver of a 2014 Ford Escape and couldn't be more happy! My experience at Kunes Country was awesome and I will definitely be getting all my service done there and recommending Sarah to anyone looking for a new car.

vargafamily

May 1, 2014

Our primary vehicle broke down and we needed a car ASAP. We had minimal funds to work with, yet Sarah worked with us and found the perfect fit. Very friendly, and professional. Also, Stephany was extremely friendly and described all the confusing paperwork and answered any questions we had. I highly recommend these two, as well as their entire team.

jmhnoj

Apr 26, 2014

As you can see by the title, this recent deal turned out the to be the best. The Good, we went to Kunes to purchase our third vehicle from them in about 3 years, we love this dealership. The Bad (not the dealerships fault), we were looking for a specific type of vehicle and after 3 days of looking we gave up as nothing was fitting in our budget. The Best, Sarah Lawson-Barr and Ashley Whitted worked tirelessly to find a new vehicle that would work for me and my wife and after my wife and I gave up our search, Sarah and Ashley were working hard to find a vehicle that would work for our budget and still provide the options we were looking for. Two days after my wife and I gave up our search we got a call about a car Sarah and Ashley found that ended up being exactly what we were looking for. The were able to get our payments lower then we were currently paying and still provide an excellent warranty and all the options we really wanted in a car. I can't say how much I appreciated all of their work and I will continue to recommend Kunes to all my friends and family. Thanks again,Jon & Shawn

jdykes86

Apr 14, 2014

I really enjoy buying my vehicles with Kunes Country. I'm in my 3rd vehicle purchase with them. The service that both Sarah and Kevin present is excellent!

char2

Apr 12, 2014

Sarah worked with us, she was friendly and easy to get along with.We will tell our friends to ask for her in person. We love our new explorer!

TealaM23

Apr 11, 2014

Within the last couple of weeks I was having issues with my Montero Sport due to old age! After talking over with my parents about getting a new car they recommended me to go to Kunes Country Ford and to work with Sarah Lawson! Best decision I made! Sarah spent endless hours with me going over different cars, letting me test drive, and without pressuring me to buy anything right that second! She was very patient, understanding, welcoming, friendly, and just an overall great employee there! Whenever I had a question I would message her or call and she would reply back right away with a response. I liked that I could take my time and not have to rush into anything without being 100% sure on my decision. When we finally narrowed it down to what car I wanted, which was the Ford Fusion, she sat with me at her desk for hours and went over numbers, comparing prices and payments on a new and used car which was perfect! Seeing the numbers in front of you and comparing them was a huge help. I won't go to any other car dealership besides Kunes Country Ford because the experience there was like we're part of their family! Kevin Kramer was another one who was a huge help! He explained all the financing to me and anytime I didn't understand something, he would take the time and be patient to explain until I had a full understanding! I recommend anyone to go here because you'll have an overall great experience. They personalize each and every visit to make it special! Thank you so much Sarah Lawson for all your help, you're amazing! Thank you to Kevin Kramer for his help and Dan Kunes for having an amazing staff, helping us out, and overall being a great person. Thank you again!

dwally50

Apr 10, 2014

The staff at Kunes not only worked with us professionally but also developed a feeling to be long time friends. Helping in purchasing a car had to do with offering options that worked within our budget but still included our must have list.Paul, at first distracted by his multi-tasking, soon adjusted his attention to us. I enjoyed watching his transition to focusing on the task before him, answering our questions and finding us a car!Mike, Sales Manager, really helped in why we should buy at Kunes. You can tell he really likes working there, although he made it seem like he wasn't at work at all.Kevin, Finance was really a joy. The anxiety of signing all those papers and getting to the bottom line of payments is nerve racking. He had us smiling all the way through the process.My only complaint, which is more of a suggestion, is their phone system. My calls were pleasantly answered but when asking for a specific person I waited only to be connected to their voice mail. I found out later that one time the person was busy, another was that they were not even at work. The latter call I asked to be called back ASAP, which frustrated me because I didn't get my call. Calls before going to voice mail should hear "I'm sorry, Mike's unavailable right now." or "I'm sorry, Paul is not in today (or will be in later today)."Overall...A great place to buy a car!

ifeggestad1

Apr 10, 2014

Just a phenomenal experience with Joel and Kevin!! Thank you! Can't say enough great things about Kunes and their staff! Made our car buying experience wonderful!

hurrikane

Apr 7, 2014

Both Mike Myers and Paul Gover were incredible.My wife and I are not the most cooperative of customers.Both Mike and Paul were considerate, informitive and patient.If you're looking for a great vehicle at a wonderful price... Kunes Country is the place to get it.It also needs to be said that from the moment we walked in and were greeted by the General Manager to our closeing with Robert, the Special Finance Manager,(giving us some fantastic interest rates)we felt like we were given everything we wanted and needed.

kubiczai22

Apr 7, 2014

They worked so hard to get me into my new van. I appreciate the hard work and dedication that all three had. They went above and beyond. I couldn't be happier to have worked with a great group and a great dealership.

wjwagner

Apr 7, 2014

As soon as we set foot onto the lot we were greeted by Paul, we very impressed with his knowledge and friendliness. We were interested in trading in our van and purchasing 2 new vehicles. We were given a fair amount for our van and Paul found the 2 cars that were perfect for us! Paul and Kevin worked together to get us the best deal possible and explained every detail above our expectations. We appreciate the hard work and dedication that Paul and Kevin showed. They went above and beyond. We couldn't have been more lucky than to have worked with such a great group and a great dealership. We would highly recommend anyone looking for a vehicle to choose Kunes Ford in Delavan! We will definitely return for all our future auto purchases!

Slinde

Apr 6, 2014

Joel was very helpful in finding a car. I went to Kunes county to look at a car I saw on the internet. I saw Joel and went for a test drive. The car was nice but I could not come up with the price I needed. Joel then told me about another Buick that he had but that was a 2002 with less miles. We took it out for a test drive interested in this car, so Joel went to find out what he could do for me. We came up with a price that was ok with me driving it home the same day. So far I am happy with the purchase and hope to drive it for many years. Steven Slinde

hansenfactor

Apr 4, 2014

My wife and I drove a little over 2 hours to check out Kunes Country Ford. I had email Pat Pahmeier for about a week letting her know what I could afford and what I wanted. She had a car picked out for us, but I never asked her what color it was.(big mistake on my part) When my wife saw the color was green, she turned red pretty quick. She did not want that color of a car. Pat took us to look at other Fiesta's and we found a burgandy one. The test drive went smooth, but we were afraid it would go over what we budgeted. That is where Kevin Kramer comes in. He worked with Ford Credit, to get us the best deal he could. He was also fun to talk to as we waited for the paperwork part to get done. I've sat thru some pretty boring paperwork sessions of buying a vehicle,but Kevin was a perfect fit for us. In the end we bought a better car than what we originally looked for basically the same price. I want to also mention we were on time constraints because of the distance we had to drive, so everything had to be done rather quickly. Pat got us thru the experience and we left Kunes Country Ford happy first time customers.We look foward to going back for another vehicle in the future.

holdenashley

Apr 4, 2014

We had a wonderful experience at Kunes when you bought our new car , we did shop around to other local car dealers and we were always thinking about the cars at Kunes that we test drove the the people that we worked with . I will go back to Kunes for all of my new cars in the future .

ajb1180

Apr 3, 2014

We had a very good experience while purchasing a vehicle at this dealership, thanks in large part to our fantastic salesman, Jeff Wellman. He was extraordinarily helpful throughout the process and did absolutely everything possible to make sure we were happy during and after completion of the sale. Jeff's outgoing personality and genuine concern for his customer's needs and wants are truly a breath of fresh air in this industry.

Ford truck man

Apr 1, 2014

This was a great experience. Are salesmen Daniel Ranson was very knowledgeable on the vehicle we purchased. He was very friendly and courtesy to are needs and desires. I would definitely do business with him and Kunes again.

bakkonathan

Mar 29, 2014

Service dept. applied Xzilon in a timely fashion and they didnt miss a spot. Next day I took Four new tires that I purchased independently to the dealership and they installed them no questions asked and filled them with nitrogen for me. Tires took about an hour and a half and I was out of there....not too shabby. Will continue to use the service department at Kunes Country Ford in Delavan, WI.

rld1945

Mar 29, 2014

everyone was great will be doing busness again when wife its ready to by Sarah Lawson was very nice and positive knowledgeable it was nice working whit her

kunes2014

Mar 28, 2014

This is the 3rd time buying a vehicle from Kunes,always easy process,Sarah is energetic and helpful(little wacky but that makes it fun:) thanks again

Kim1464

Mar 27, 2014

These guys are the best! I got a far trade in and a great deal on my new car. Go to these guys for the best deal on a new car.

Adam.rowland

Mar 25, 2014

My wife and I just purchased a 2011 Fusion from Kunes. This was the second time we worked with Sarah Lawson buying a car. She was absolutely wonderful to work with. Always helpful and there was no high pressure sales. We have 3 and 5 year old boys and Sarah gave them paper and highlighters to draw with at a separate table to keep them distracted. Which made things much easier. Sarah even made sure the kids had something to eat at lunch time. This was a great car buying experience for us and we got a great deal on our car.

idchecker

Mar 25, 2014

Everyone I worked with was fantastic. They were all friendly, courteous, and knowledgeable. They worked hard to get me a good deal and followed up by explaining every detail to my expectations. I'd highly recommend them to anyone looking to purchase a new or used vehicle. The only thing they can do now to make things better would be to give Joel his own desk! Thank you!

JEsch49

Mar 24, 2014

What a wonderful, professional team they have! Our sales professional, Jeff, went over and above board to make sure we were happy with our new car. The finance officer Stephanie did all she could to make the process easy and fast. I would definitely recommend them for your next new or used vehicle. You can't beat their outstanding customer service!

150platinum

Mar 22, 2014

My time there was amazing! Everyone took care of me even if they weren't directly involved! Jeff and Mike we're amazing and got me what I wanted in my price range! Will definitely recommend to everyone!

Ibshster

Mar 22, 2014

Nick did an excellent job of working with the staff to get me a good deal on a car. I would recommend Nick the go to person to see.

1sttimesacharm

Mar 19, 2014

We would like to thank the employees at Kunes Country Ford for the friendly (family) service we received. They were able to put us in a vehicle that not only fit our budget, but also met our needs! Thank you. Les and KarenP.S. Special thanks to Joel Kerbel, our sales professional, and Ashley Whittted, and Art Palinski, in financing.

jessicarogers11

Mar 19, 2014

I will definitely be coming back for another car. Mario was super and helped with everything. He knew my budget and found an awesome deal for me! Thanks Mario!

Hairgirl

Mar 17, 2014

Love my new car and it cost me less then my old one per month. Never thought about a lease before but I'm happy I did. I will always have a new car with no worry about extra bills. Thanks Mario and

smurray36

Mar 17, 2014

Great people to work with! I needed a car fast due to an accident they found me a car that was exactly what I was looking for ! Answered all my questions and made sure I was happy when I left.

tmscsmith

Mar 17, 2014

Each individual that I worked with was very friendly and provided as much information as possible. On each test drive, Frank was very patient and took the time to explain every feature on every vehicle. I did not feel pressured to purchase. Ashley went out of her way to find me the exact vehicle that I wanted that was within my price range. They all worked with me to make sure that when I left I was happy with my purchase. Not the type of service that you receive at a typical car lot, you are usually made to feel like you are commission and commission only but not one of the 3 individuals that I worked with made me feel that way. I would rate the level of service that I received from these individuals as excellent.

EFace

Mar 16, 2014

The staff was friendly and easy to work with. They helped me find the best car for my budget and went out of their way to make sure I would be happy when I left.

EH6758

Mar 14, 2014

This was the best car buying experience I have ever had! Everyone was amazing!

EH6758

Mar 14, 2014

Everyone at Kunes Country Ford was amazing! The process was smooth and prompt. They returned my calls immediately and all answers I had were answered quickly. I will be back to buy another car from them. Best service I have ever had!

BrandonW

Mar 12, 2014

Joel Kerbel was my sales representative at Kunes Country Ford Lincoln. He was very professional, kind and was not pushy at all. He listen to my financial status and worked very hard on options to get me into a car that I needed to have to start work. Regardless of your financial situation I highly recommend visiting the dealership. They are all very professional, very helpful on explaining your options and let you make a decision, no pressure was put to steer me in other directions like other dealerships. Thanks again to everyone at Kunes Country Ford. See Joel Kerbel he will take care of ya!

mueller4

Mar 12, 2014

Everybody at Kunes was great. We had to travel from Fond Du Lac to test drive the car we found on the internet. We got in late but Joel hung in there with us and we got the deal done. We didn't get home until 10:30pm but that 's okay. We love the Audi that we purchased. The entire process at Kunes was pain free. Everyone that we came into contact with was extremely friendly and helpful. That crew seems to enjoy their jobs. Nice work Kunes and kudos to Joel for his help. There were no surprises and the pricing was agreeable on both sides....no typical run around that you get at other dealerships. We have bought a lot of cars and I must say this was the best experience thus far.

mbpajeau

Mar 10, 2014

Everyone there was very professional and friendly. Pat Pahmeier made me feel very comfortable and welcome and satisfied my every need. Although I was there for a good four hours, I was never bored and she also provided us with beverages and lunch. I will definitely be visiting again and suggesting people I know to go there as well.

bakkonathan

Mar 9, 2014

Mike, Joel, and Bill were a pleasure to work with. It is my opinion that they got me the best deal possible. I got a very good value for my trade-in (2008 Jeep Patriot). They sold me exactly what I went in there for and there was no high pressure sales effort to sell me on something newer and more expensive. I will be a return customer. My wife and I are very happy with the 2011 Ford Explorer Limited that we purchased from the dealership! Thanks guys!

Bweller

Mar 6, 2014

Joel was hands down the coolest car salesman I have ever dealt with. I was going through a rough patch financially and needed a car to get to work. We went over multiple options until we found a car that would work with my credit situation. Request Joel he will take care of you.

shoedog70

Mar 5, 2014

We had the pleasure of experiencing a stress free sales experience from the time we arrived on the lot until we drove off in our new vehicle. Our saleperson Sarah was just what we needed. A real down to earth person who knows how to keep the experience stress free. Our Finance professional Kevin was more of the same. I would highly recommend anyone looking for a vehicle to choose Kunes Ford in Delavan.Mike. Vehicle purchase in 2-2014

michaelmheld

Feb 24, 2014

All of the Staff went above and beyond during my experience. I completed an online form and was called back the same day by Pat Pahmeler. She was able to accomidate me in purchasing a vehicle the same day. The business closed at 5 p.m., yet Pat and other staff,Kevin Kramer and Evan Wagenaar stayed until I was done purchasing the vehicle at 8 p.m. I was considering purchasing a vehicle from the dealership at noon and Pat sold me a vehicle and I was out of the door(In my car) by 8. I never felt rushed, like most dealerships I've been to. This is a good feeling for me as a purchaser. This is a large investment and should not be rushed. I noticed that Nick Connelly had a difficult customer that he was dealing with, yet he continued to have a smile on his face, and sold a vehicle. Great job all around. I was recommended this dealership by a friend and co-worker and I will definately be quick to send someone to Kunes for a car in the future. Great job!!

bcbailey

Feb 14, 2014

Jim Waters was terrific. He met us at the door and from then on we were in good hands. Jim was a real professional -- informed, patient, and worked with us to get a great deal and a great car. We have already recommended him to someone at our insurance agency who is looking for a car. The entire staff we worked with at Kunes Country Ford is exemplary, and we'd put Jim Waters right at the top of that list. We have never had a more pleasurable car buying experience.

djtyson55

Feb 13, 2014

This is my second vehicle I have brought from Sarah. The reason I brought this seconded vehicle is that my truck was totaled on Jan 29, of this year. I knew I needed another truck and I remember how I was treated at Kunes and by Sarah that I wanted to return. I had another great experience and was completely satisfied with the way Sarah listen to my concerns and the type of truck I wanted. I will definitely recommend this dealership and my salesperson to my family and friends. Thank you so much for all that you do.

jenloyd

Feb 11, 2014

This the second vehicle I have purchased from Sarah. She does an excellent job of asking questions to determine what type of vehicle you are looking for. She is not pushy; she does not try to talk you into a purchase. Sarah also follows up after the sale to make sure that you are a satisfied customer.I had a challenging financial situation but Kevin worked very hard to get me a loan at a rate & payment that I was comfortable with. I had an issue with my previous vehicle which was a nation-wide problem and there was a backlog for the part; it was not available for 6 weeks. I was given a rental car that was actually an upgrade from my own car. The service department is also very customer service oriented; as is the entire dealership.

jjrep

Feb 11, 2014

My initial contact was with Jeff Wellman and he did everything he could to be courteous and professional to my wife and myself. He was very informative about the car we were interested in and was most helpful in keeping us informed about the car buying process. When we come back to make another purchase I would specifically ask to have Jeff for my salesman.SincerelyJeff & Julie Johnson

thatoneguy22

Jan 16, 2014

i had a great time getting a new ride and meeting all these wonderful people i enjoyed the laughs and knowledge on my ne wcar

regent71

Jan 15, 2014

CD player did not work in the vehicle, asked to have it repaired since it was mentioned online as a feature, had to pull teeth to get this fixed, Sales person put $10 gas on a $20,000 truck and told me he put and extra $20 in the tank. When i was leaving i noticed the gas gauge line had never moved from when i test drove it. Dealer told me they dont fill the tank on used cars only new and per-certified. Had the truck sprayed with Xylon and dropped it off at 12 and was told to i would receive a call back in 4-5 hours when it was done. I called the dealership at 5:30 and was told no one was in the service station and to call back tomorrow. I asked for a manager and spoke with Mike who told me he was busy and had 3 new deals in front of him and he would have to look into it, that he is busy. I was passed around and not helped with resolving the issue of the cd player not working and with getting gas for the truck i just spent 20k on, after repeatedly calling and complaining Evan another sales manager finally took care of the situation, meanwhile i only received one call from my salesman Thor to thank me and never heard again from him.

medic083

Jan 11, 2014

After almost 3 months of run-around and lies with SONIC Automtive-owned Lonestar Chevrolet in Houston, Aaron helped me out over the phone after I found a vehicle I needed for work. In less than 2 weeks from first contact, I had my trade approved, financing approved, and delivery scheduled, all from 1400 miles away. Quick replies to voicemails and emails, everything explained well, and out-of-state delivery arranged without fuss. Aaron being a former police officer understood what I needed for a vehicle for work in law enforcement and EMS, and was more than willing to help. Lonestar in Houston took my money and stopped answering my phone calls. These guys made my Christmas a bit merrier and helped me more than I could ask for again.

blasiuk

Jan 5, 2014

Thor Riordon helped me find the perfect car and got me a great deal. He helped me through all the possible financing and service options and I came away a huge fan of Thor and the dealership. I will be back for my next purchase

Hostage1

Jan 5, 2014

We are very pleased with our fourth vehicle purchase. The staff was able to get us the vehicle we wanted. We would highly recommend Kunes Country Ford. This was the fourth purchase we have made from Kunes and will continue to purchase vehicles from them in the future.

tbill60

Jan 4, 2014

Very friendly and enjoyable experience buying a 2013 Edge! I don't really like dealing with dealerships when buying a new car but Jeff, Mike, and Kevin made it as painless as possible. I look forward in buying my next vehicle with them.

jkdwis

Jan 3, 2014

Everyone we encountered at Kunes Ford was exceptionally friendly and knowledgeable. They spent quality time with us, answered all our questions and found us the perfect vehicle to meet our needs. They were helpful without being pushy or aggressive. Overall, it was a great experience!

BL

Jan 2, 2014

Thor Riordan and the team at Kunes were an absolute pleasure to deal with. They helped me find the perfect car and walked me through all the service and financing options to meet all my personal needs. I became a huge fan of the dealer, and will definitely be back for my next purchase.

Joe Kutka

Dec 24, 2013

My last three car purchases and my now current car purchase has been at Kunes. This is an exceptional dealership and it is the people there that make the difference. Dealing with Frank, Nick, and Stephany on this latest purchase continues to show my wife and I how Kunes continues to hire quality people that bring salesmanship and relationship building to a high level. A good team. I would highly recommend anyone that is interested in new or used car to talk to Kunes before making a decision elsewhere.

joekutka

Dec 24, 2013

My last three car purchases and my now current car purchase has been at Kunes. This is an exceptional dealership and it is the people there that make the difference. Dealing with Frank, Nick, and Stephany on this latest purchase continues to show my wife and I how Kunes continues to hire quality people that bring salesmanship and relationship building to a high level. A good team. I would highly recommend anyone that is interested in new or used car to talk to Kunes before making a decision elsewhere.

bobbobula

Dec 22, 2013

I came into Kunes Ford just to see how long it would b before I could own a newer car considering my past financial credit history. I walked out 3 days later with a car that I thought I would never b able to finance. Not only a reliable vehicle but one that exceeded my expectations way above anything I ever would have thought possible. From the friendly atmosphere first walking into the lobby, to the end result. Thank you Sarah Lawson for working with me to find a vehicle for me, Kevin Kramer for getting me the finance(which he had to work hard for me), to everyone else I forgot to mention. I tell everyone who is looking to buy a vehicle to go to Kunes. I will definitely be back when it is time for me again to purchase another. Very personable staff and reliable vehicles. Thanks again Kunes. bob

amnowa

Dec 21, 2013

Service all around was exceptional. Every one made the process easy, quick and stress free. Dave walked us through every step. He took as much time as we needed to explain everything we needed to know. He did a great job.

dhvandello

Dec 19, 2013

Excellent sales representation in determining the exact vehicle required, finding the vehicle, and setting up the sales contract and price. Several specialty items had to be ordered and installed, all handled very professionally. Dealer rep even had to arrange for the seats to be custom upholstered. Very satisfied with the sales experience from the sales representative to the final contract completion.

call63

Dec 14, 2013

Until 3 yrs ago, I had always bought my cars from private owners. But 3 yrs ago my wife was in a No Fault accident, & we had very little time to find a car that met within our price range. My 1st experience was wonderful 3 yrs ago, & todays experience really showed me, how much Kunes Country cares about their Customers.I raised my kids in Walworth County, & had always heard positive feedback from other customers. Also, we've had/ & have family members that have bought from them, & have loved their service. The car 3 yrs ago, we did not finance. But the one we bought today, we did. I bring this up because, in both experiences, the out come was the same. I felt relaxed because, I didn't feel like I was being pressured with, hard sales tactics. John Andreoni (Salesman), & Kevin Kramer (Finance paperwork) treated my wife, & myself, with the utmost respect.. Bent over backwards, to find us the Car/ & Van (we ended up buying) that fit our budget, & then Kevin worked to get us the right financing, that out our payments right where we could afford. The owner of Kunes, & his staff has totally changed my poor opinion of dealerships.. at least when it comes to their car dealerships, & I actually felt like they cared about our situation, & did their best to put us in the Van we wanted. And made it easy for us. I appreciate finding local businesses, where they make the customer feel important, because I'll never go anywhere else for cars.

DarceyR

Dec 9, 2013

Sarah helped us find a car that fit our needs and budget perfectly. We looked at several used vehicles, and finally decided that new was the better way to go. She was always respectful and friendly, never pushy. I felt very comfortable working with her, and she treated us as if we were family :) I knew we'd find something safe and reliable, with enough room for everyone. I have to say, I'm in love with my new Ford Explorer! Thank you, Sarah!!

erikamnighty

Dec 9, 2013

Sarah did a great job finding a vehicle to fit my budget. She worked very hard to find a car that fits my needs. I would and will recommend her to my famiy and friends!

jskepnek

Dec 4, 2013

Sarah provided EXCELLENT customer service. Living an hour and half away, she was in constant contact to let us know what was going on. Sarah stayed late, and delivered our car and paperwork right to us!!! Sarah got us an awesome car at a great price, not to mention the customer service we received!! Kevin in Finance is a MIRACLE WORKER!! He also stayed well past quitting time to ensure we received the best possible rate and proper financing. Thank you very much Sarah and Kevin!! You made our car buying experience a breeze, Kunes is extremely lucky to have you two! I cannot thank you guys enough!!

ryanwmyers

Dec 2, 2013

Both Bill and Frank were extremely helpful and prepared for our visit following a phone call. They found the cars we wanted and had them ready upon arrival. They went through the vehicle features for the Sync System and made this a seamless transaction. Great Job!!

Pookiebear

Nov 30, 2013

Great selection of cars. Found the car I needed for me fast. People are wonderful to work with. So very glad I went the distance to see you. Made my day.????????Thank you so much. You got my vote. Take care. Bonnie Rowlett

ramar1

Nov 27, 2013

I think Sara did a great job because she allowed me time to make a choice.She offered many options and educated me on everything from colors to mpg .I had to delay my efforts to purchase at least twice ,so she kept me in the loop without putting pressure to buy .And when the right truck became available she informed me in time to buy the truck I needed and would enjoy .The Kunes staff also supported her efforts from prep to Rojer having to deliver in a timely manner.It is the best way to get a new or used car .The are no better choices available!And im not the only one in the area that thinks that way.Nice job Sara!

danimal44

Nov 23, 2013

This is the fifth vehicle that I have purchased from Kunes. I have been very happy with the care they have provided to me with each and every purchase. Sarah did all she could to find the vehicle that fit our needs the best and even got us some of the extras that make our vehicle special to us. Sarah treated my wife and I like friends and not just customers. We would recomend Sarah and the Kunes family to all our friends and family. Thank you Sarah!

tsheeler

Nov 21, 2013

Everyone was friendly and informative. Dave helped answer the questions that I had and helped me make an informed decision. Would recommend these guys to anybody.

kipkachinski

Nov 20, 2013

My experience at Kunes Country ford in delavan has been awesome! I purchased a 2013 Ford F250 and they got me an awesome deal. Everyone there bent over backwards. Special thank you to my sales person Sarah Lawson, Dan Kunes, Greg Kunes and Kevin Kramer for all your hard work! I would defiantly recommend Kunes in Delavan for your next vehicle purchase. Above And Beyond is the key here. Very happy happy Happy! Will defeiantly be back in the future.

mvitaioli50

Nov 19, 2013

OMG! This is the second car I have purchased from Sarah Lawson. In the past my husband has purchased all of my cars because I was uncomfortable dealing with sales people. Then I was introduced to Sarah. She is amazing. She listens to what you want and does not try to steer you in another direction. She answered all of my questions and concerns. She will give you as much or as little information as you want. I truly enjoyed purchasing my vehicles from Sarah. If you have ever dreaded buying a car give Sarah a try I am sure you will be as pleased as I am. Kunes Country Ford is MY Ford Dealer. Sarah Lawson is MY Sales Person. Michele M Vitaioli

dawnisawesome

Nov 17, 2013

Frank hands down was the best salesman I've ever worked with he was very nice and generous and well mannered. I would recommend everyone talk to frank.

milan08

Nov 17, 2013

This is the second vehicle I have purchased from Sarah. Sarah helped me find exactly what I was looking for. She made sure I found the right car in my price range. Sarah is very knowledgeable about the vehicles she sells and worked hard to get me a good deal. I highly recommend Sarah Lawson for your next purchase!

josevina25

Nov 8, 2013

I left the dealership knowing that I received the best deal for the vehicle I purchased. I researched and visited several dealers, and with Kunes I felt very confortable. I met Jeff Wellman one evening at the dealer and felt confortable dealing with him. A couple of days later I called him and he was on his day off but came to the dealer to assist me. I found him to be a very honest, sincered individual who helped me through all of the confusion that occurs when purchasing a vehicle. I highly recommend Jeff to anyone who is looking to purchase a new or used vehicle. This is the 2nd vehicle I have purchased from Kunes and I'm very happy with my decision.

szarat

Nov 8, 2013

I visited Kunes a month ago and wanted to buy a used vehicle. Sarah was the salesperson I told her I would come back when I had a down payment. Yesterday, that is what I did. I sold my Jeep and needed/wanted a car. We looked at a few different cars and she said "I have the perfect car for you!" Knowing my credit wasn't that good. I was not ready to finance anything. She told me to just try filling the credit application out and see what happened. My credit wasn't that bad but, the bank wanted me to pay a higher interest rate. Dan Kunes stepped in and made numerous phone calls and pulled many strings to help me out! I can't say how much I TRULY appreciated that. They verified everything and made the process easy for me. I'm now the proud owner of 2004 Ford Taurus! :) Thank You Both! You guys Rock! Dan, we had a conversation about referals and repeat customers. My husband will be in to see you guys in a few weeks! :) Thanks again!

tobiassimpson

Nov 1, 2013

Frank Schmidt was an excellent salesperson. He was very knowledgeable about all products on the forecourt and was able to compare one with the other pointing out advantages and disadvantages. He gave friendly advice comparing purchasing new with pre-owned but was never pushy. Price negotiation was conducted in a friendly and receptive manner leaving us feeling it produced a win-win situation for both sides.Stephany Whitted made the paperwork easy and was extremely competent at her job.We left feeling that both Frank and Stephany cared about providing a good customer experience and took pride in being part of a dealership winning several accolades in the recent past.We were also introduced to the sales manager giving back-up to Frank. Jim Walters completed the transaction as it was late into the evening before we were able to drive away with the purchased vehicle. His contribution was also appreciated. They all contributed to being a great team.The whole experience was first class and marks the beginning of what is hoped to be a long standing future relationship. We hope to return again for parts, servicing and when the time comes to consider a replacement vehicle.

phoenix6271

Oct 27, 2013

My car recently broke down and I was in desperate need of a new vehicle. I was refered to Sarah Lawson at Kunes Country Ford. She was extremely positive about helping me and went above and beyond my expectations throughout the process. Stephany was also extremely helpful in finding a vehicle that fit into my budget. I am very pleased to have had them help me and couldn't be happier with their customer service.

wimom7

Oct 25, 2013

This is the 5th or 6th vehicle we have bought from this dealership. We live 40 minute away from this dealership and there are other Ford dealerships that are closer, but we always make the drive out there because of their fine staff and exceptional deals. They answered my questions honestly and provided us with an outstanding deal!We were able to buy our latest vehicle as a surprise (Dennette bought it as a surprise for Brian) and they worked hard to make it happen with an unusual situation. We feel it is not worth it to go to any other dealership.....especially felt a connection with Pat!!.....and Dan....well, he is our man:) We loooooove Brian's new 2013 Ford F150!!!Thanks again Kunes!Dennette NilesBrian Scheckel

pricefamily6

Oct 24, 2013

We came to Kunes under special circumstances and Sarah, Ashley and Kristen really came through for us. Thank you ladies!!!!! We got the right vehicle for the right price.

simeonsam

Oct 21, 2013

After searching for a new work truck for over a month and dealing with many dealerships, I knew I found the right fit and salesperson for me at Kunes Ford in Delavan. After talking to Sarah on the phone about the vehicle I was interested in, I drove an hour the next day to take a closer look at a new F250 and to deal directly with the voice behind the phone. Needless to say I was more than blown away by the attention and service I had received from Sarah during the car buying experience. I have talked to many dealers within the past month and am happy to say not only did I find a new sales person for my personal vehicles, but also for my work fleet. Im happy more sales people are not like her only because she has made the exception to my outlook on car sales by being 1 out of a thousand and for that I thank her.Not only did the sales team blow me away but the finance team was out of this world. I dealt with Stephanie on the finance end and she was able to find the right finance options that would work for me. Never once did I feel pressured to choose an option, and she worked with me to get the best finance and rebates possible without making me feel rushed or hurried. I was able to be myself because and comfortable with both teams as they were also profession but down to earth and a peer. I hope more customers can be helped by these two and car dealerships can learn about great customer service through this. Thank you Kunes. You have renewed my faith in the auto sales industry. Simeon

kwj2013

Oct 18, 2013

If you're looking for a vehicle, look no further than Sarah at Kunes Country Ford in Delavan! She is by far the best person to find what you are looking for. I was in need of a decent family car. She knew what I was looking for right off the bat. She pointed me in the right direction and I had plenty of options. We ultimately bought an '09 Focus that was perfect for our family. The trade-in was in Illinois. So she arranged to pick it up and deliver the new car to our home! Can you believe that?! It arrived exactly on time with a friendly driver with a smile. Unbelievable! Sarah's concern for her customers goes way, way far and above! Her knowledge of product is deep and far reaching. Also, their service department is excellent and pain free. This is the 4th vehicle I have purchased from Kunes Delavan and have NEVER been disappointed! I will not buy another vehicle from anywhere else. Neither should you! Five Stars!!!

14stfocus

Oct 17, 2013

I purchased my first ever brand new vehicle from Sarah and was very very pleased with her work. I was recommended to her from a co-worker who swore by her and im glad I took his advice. She took the extra effort to find what I was looking for and worked with me to get what I was looking for on my trade in to make the deal successful. Between her and Stephany Whitted they both made things as easy as possible to come in, make the deal and make me a happy customer. If I ever buy a new vehicle in my lifetime I know where im going. And if anyone else is looking I would highly recommend going to Kunes Country Ford and seeing Sarah Lawson.

MrsHogan87

Oct 17, 2013

I have purchased two new cars at this dealership. Both times, service was helpful and very friendly. They get you in and out in a timely manner and are always available to answer any questions that you may have. I would go to this dealer again!

jimbo5151

Oct 15, 2013

Good to deal with, good price, good service.Nick is new to sales but he did a Journeymans job!Everyone there was very professional.I would come back.

LDD

Oct 7, 2013

Greg Kunes and Frank Schmidt made my car buying experience awesome. They were professional and knowledgeable without being overbearing and pushy...like other dealerships that I have visited. In addition, their financing beat even my own credit union, which shocked me. They made my experience so easy, I can't imagine going anywhere else. Thank you for helping this girl out!!!

Lyndon90

Oct 7, 2013

Kunes Lincoln was so incredibly helpful to me, without being overbearing or pushy. This was- by far- the best experience I've ever had with a dearlership.

mkbaker80

Oct 7, 2013

Rough start with some miscommunication, but in the end all was made right and I got the vehicle I wanted at a great price. They were quick to apologize and make right the mistakes they had made and that is all that one can ask for. Very happy with the overall experience. Great guys at Kunes to work with. Thanks again for another successful vehicle purchase.***Website did not allow me to select the correct vehicle brand purchased....for the record it was a Polaris 850 4-wheeler. :)

dmantic

Oct 6, 2013

Very friendly, helpfull, customer oriented and easy to work with. Fair price and good service. Hope to be able to work with Frank soon again.

KTimmrn

Oct 6, 2013

The only thing that I did not like was that the car I purchased was given to me with an almost empty gas tank. They did end up putting $20 in the tank though. Not sure why every car that comes off the lost is not given with a full tank of gas.

EMILVICKIE

Oct 5, 2013

This is the 4th new vehicle my family has purchased from Kunes Ford (in addition to 1 used car). Today's experience was no different than our experiences in the past, in that, as always, we received fantastic, friendly service. When we were into the dealership about a month ago, we talked with Sarah about a car. She said that she would start working immediately trying to find us the best possible vehicle for our dollar. AND SHE OUTDID HERSELF. She got us a 2013 FORD Edge Sport with EVERYTHING. Of course this was all contingent on getting a monthly payment that we could live with. Kevin worked numbers in several different ways and was able to come up with financing through Ford Credit to meet our needs. Stephany followed up with me to ensure that everything was ok (It was more than ok!) Before I left, Sarah ensured that everything was perfect with the car - phone set up, understood newest features of this Edge, windows were cleaned personally be her, We cannot say enough about the entire staff at Kunes, but particularly Sarah. She always makes you feel as though you are visiting a friend when you come into the dealership, not a sales person. We appreciate her honesty and her enthusiasm for the cars she sells and for the dealership she works for.. Thanks again for another great car buying experience. We will be back and we will continue to refer others to you.

mair1129

Sep 29, 2013

We purchased a 2005 Chevy Trail Blazer, Thank you Arron in helping us get into the vehicle we wanted. I wanna thank Kristen in Special Finance in helping us as well. We love it the SUV :) Thank you Kunes Country Ford!!BJ&Kelcie

Rosie

Sep 27, 2013

My experience with Kunes Country Auto Group was by far the best new car shopping experience! They listened to my new car needs and did not pressure me but gave me the information and price of the new vehicle. I was most impressed with John Andreoni, delivering my new car and taking time to show me all the awesome features of my new Ford Explorer. Before going to Kunes, I shopped at another dealer in my area and was appalled by the pressure and unprofessional tactics. I will recommend Kunes Country Auto Group to all my friends and family.

ro317

Sep 27, 2013

My experience with Kunes Country Auto Group was by far the best new car shopping experience! They listened to my new car needs and did not pressure me but gave me the information and price of the new vehicle. I was most impressed with John Andreoni, delivering my new car and taking time to show me all the awesome features of my new Ford Explorer. Before going to Kunes, I shopped at another dealer in my area and was appalled by the pressure and "sleazy" tactics. I will recommend Kunes Country Auto Group to all my friends and family.Rosie

joe1961

Sep 26, 2013

Excellent overall experience! John was very helpful in finding the vehicle that I wanted. Stephany handled the lease experience exceptionally well. The service department is second to none at Kunes.I would highly recommend this dealership.

Dennis Wettstein

Sep 25, 2013

I drove 105 miles to get a certain truck I found on line which my local dealer would not get for me. Aaron and Pat treated me great. I was going to go home to get my wife so she could see the truck but they insisted that I take the truck over night so my wife could see it and save me an extra round trip of 210 miles. I was amazed at this service and so was my wife. After I made the deal they set me up in a new rental so I could drive home because the truck had to have some after market prep work done. This work was done earlier than expected so I was able to pick the truck up a day early. I also worked with Keven on the financing. Kevin was also great to work with. Thank you all and I now have a great truck. I live to far away to get the service on my truck done at Kunes so I will not be able to rate the service department in the future but I would expect it to be as professional as the sales and financing staff.

marlocrump

Sep 24, 2013

The employees at Kunes went above and beyond what I thought they would do to find us a vehicle. We needed one with certain features that fit into our budget. They made sure that they found the right vehicle for us. Everybody that we worked with made us feel comfortable throughout the whole process. We would recommend Kunes to anybody. Thank you Kunes for a great experience!

Matt Ostenson

Sep 23, 2013

Dane Anderson did an amazing job getting me through the process of buying a new car!! The whole process only took a few short hours! I am very happy and love my new car. i would also like to add, a couple years ago we bought our jeep with the help of Dane. I will definitely recommend Dane if you're wanting to buy a used/new car!!

dcwettstein

Sep 23, 2013

I drove 105 miles to get a certain truck I found on line which my local dealer would not get for me. Aaron and Pat treated me great. I was going to go home to get my wife so she could see the truck but they insisted that I take the truck over night so my wife could see it and save me an extra round trip of 210 miles. I was amazed at this service and so was my wife. After I made the deal they set me up in a new rental so I could drive home because the truck had to have some after market prep work done. This work was done earlier than expected so I was able to pick the truck up a day early. I also worked with Keven on the financing. Kevin was also great to work with. Thank you all and I now have a great truck. I live to far away to get the service on my truck done at Kunes so I will not be able to rate the service department in the future but I would expect it to be as professional as the sales and financing staff.

shawna33370

Sep 23, 2013

I have purchased several vehicles from Kunes Country in Delavan WI and will continue to work with them, I have been nothing other than extremely satisfied with their professional and friendly staff. Thank-you...

The Olson's

Sep 21, 2013

This week we bought a 2012 F150 from Aaron Myers at Kunes Country. My husband had been looking for the perfect truck for quite some time and when he found it Aaron helped to get him the best deal possible and was very professional. He also was very personable and we enjoyed chatting with him while Steffany was busy getting us an incredible rate for our loan. They both were great and we enjoyed our buying experience. They also went up an above to ensure that the vehicle was set up just how we needed an Aaron even took time to sync our phones before we left. Thank you for everything we look forward to coming back next time we need a vehicle!

Aolson0609

Sep 21, 2013

We recently purchased a 2012 f150 from Aaron at Kune's Country in Delavan and he was both professional and personable! He went up an above to ensure everything was perfect for us. He even helped to sync our phones which was totally unnecessary but much appreciated! Steffany in the finance department was also great and got us in and out quickly after she got us an unbelievable rate! Thank you for all of your help! We love our new truck!!!

Dbarr76

Sep 21, 2013

I was looking for a good used car for a fair price, and Kunes Country Ford can deliver the goods!!!! This was my first time working with them and Sarah Lawson made me feel right at home from the very beginning!!! She was prompt, knowledgable, and very friendly!! In short, she, and the Kunes team made me feel like family.

gilberts79

Sep 21, 2013

I was with my Mom helping her pick out a great vehicle we worked with Frank on her purchase and I would highly recommend him He truly knows what he is talking about and can give you lots of answers. Thanks Frank it was great to meet you and work with you.

Carol B. from Delavan

Sep 20, 2013

We were looking to trade our truck for a van and found one that met our needs at Kunes Country Ford. Dave Waro was the sales rep. that worked with us to help make this experience a success by making sure that our needs were met. We deeply appreciate the service he has extended to us.

briansfordf250

Sep 20, 2013

The best sales associate i have ever worked with. Gave me a geat price and great trade value. Went to many other dealerships and never recieved service like he had given me. I would reccomend this dealership and frank to everyone i know. Thanks a bunch frank. I will for sure come back to you for all of my next vehicles.

rdoherty11

Sep 20, 2013

I have worked in sales and customer service for over 10 years, and I will say car shopping was becoming very stressful. I previously was working with a local Ford dealership which was awful. They took my deposit and sat with it while they wasted my time, and then told me to pick something different...Well if I am buying a brand new car, I am NOT settling for something else. It came to the point where I thought I just wasn't going to buy a car, this was becoming too much of a hassle. I thought I'd try one more place, and came to find that it really is about where you go... I spoke with someone over the phone before coming in and I was told that, "aren't just a dealership." I was thinking in my head, yeah right... But they really aren't. The company itself has a core value to satisfy their customers. If I got upset about one little thing, someone was there immediately to resolve my discretion. Also money was important too, I did not expect my new car to be 3,000 cheaper than all other dealerships I went to. Other dealerships that offer you steaks or jerseys with your car purchase, RUN they are ripping you off!! Unless of course buying a new car wasn't the main priority of the visit, and the jersey sweetens the deal. This is the only business that I have had the pleasure of working with, which has actually exceeded my expectations of a business. They are there for you anytime, and all the employees are wanting to make you happy. They don't have to speak to all the superiors to get something done while your waiting wondering what the outcome is, they handle then and there. It is refreshing that some business's pride themselves on customer service, they don't just promote that... They actually do that! Thank you Kunes!

Mike Wobig

Sep 18, 2013

Dave Waro Was Very Helpful IN The Car Buying Experince

lacoss

Sep 18, 2013

I was treated with the utmost respect, honor and kindness! A truly honest and blessed company! My thanks to each of you, Frank, Greg and Stephany!

HarryCallahan

Sep 16, 2013

My experience at Kunes in Delavan was much like my daughters. She had bought a used vehicle there about a year ago. She had recommended that I go there because of the great service she received. I had the same experience. Dave Waro and Kevin Kramer both went above and beyond to help me find a car that was a great fit for me. Because of my special circumstance this was not entirely easy. They could have easily given up but didn't. I would highly recommend this dealership and their excellent staff.

TheMule855

Sep 16, 2013

i started looking around the lot looking for a mustang GT or a Camaro SS, I looked around for about 20 minutes before i was greeted by Shawn, i told him what i was looking for, the best part about shawn is that he listen to what i wanted and not just tried to push a vehicle on me that he thought he could sell, so he started taking me around the car lot looking at each car nothing was quite good enough till we came across a 2011 Mustang GT. the car was perfect but a little outa my price range so he brought in Kevin to help me out. Kevin worked very hard to get my payments down to where i can afford it. they gave me a great value on my trade in, id like to add Sarah in also she was awesome as well i would recommend either as a sales person, They all worked very hard to make my dream of owning a Mustang a reality something I thought was not possible they made possible.

Chris

Sep 15, 2013

I had been looking all over for a chevy Colorado. I found one at lines country ford and fell in love with it. The salesman I worked with was James Waters and I couldn't be happier with the way he treated us. We got there kind of late and they had no problem staying a couple hours late to get the deal done. James gave me the best possible deal and I'm very happy. The trade in process and the buying process were smooth and if would do business with them again. Thanks again James.

Wendy & John R.

Sep 12, 2013

This is the first vehicle I ever bought by myself! Dave Waro is a wonderful salesman. He does everything possible to make you comfortable with the whole process. He answered all of my questions, and addressed my concerns. I never felt pressured, or rushed to make a decision. I traded in my 1999 Mustang for a 2006 Mercury Mountaineer. It was sad to see my car go, but I am so very happy with my new vehicle! My husband is quite pleased also. Thank you Dave, and Kunes Country for making this a smooth, painless process.

wsr1140

Sep 11, 2013

I had always head good things about Kunes Country. My son started looking there for his first nice vehicle, and we had a great experience! I am sure that when he is ready to upgrade his 2004 Ford Escape, that he will come to Kunes Country!! My experience has been nothing but fantastic! All the people have been very friendly! I had decided that it was time to trade in my 1999 Mustang (so sad!!), and get a vehicle that would be more practical for myself and my now extended family. Fitting my 8 year old granddaughter, and my 7 year old grandson (and car seats) in the back seat of the Mustang was NOT fun!!! My husband is almost 6' tall, so getting in and out of a car so low to the ground wasn't getting any easier. I came to look at a 2006 Mercury Mountaineer that I had seen online. I came right after work on a Friday night, so my husband did not come with me. I really didn't come with the intention of buying a vehicle so soon. But I looked at it, and I loved it. I drove it home that night, and my husband and I came back Saturday morning and I bought it!!Dave was a wonderful person to do business with. He never pushed me, he answered all my questions, and addressed my concerns. He and Kevin set up a wonderful payment plan that I could afford. And now I am happily driving the nicest vehicle I have ever owned!Thank you Kunes County!!!

gwwilknsn

Sep 9, 2013

In losing my car the previous week and was at wits end what to do someone suggested Kunes Country. I tried and was met with best service and help I ever experienced. They were awesome in finding a vehicle which matched my budget. Am very happy with vehicle. Keep up great work.

KatrinaBruley

Sep 9, 2013

We already knew the kind of truck and car that we wanted (we bought two vehicles within a two week period), but Frank, our salesperson, did an excellent job of ensuring that our needs were met. He is extremely customer service oriented, friendly, and knowledgeable about the various aspects of each model. We appreciated the speed with which the transactions were completed, and the professionalism shown by each member of the Kunes team. We will definitely recommend this dealership to our friends.

bballc184

Sep 5, 2013

We came in on Labor day and were greeted with a smile and given all the information we were looking for. The sales and finance people we worked with were very helpful and accommodating to all out needs.

Pollack

Sep 4, 2013

I am a repeat customer at Kunes. I appreciate their honesty and fair prices. They have always stood behind their word and followed thru on any committment that they have given me. I have recommended them to many freinds and family members. I'll be back.

diane100658

Sep 4, 2013

I wasnt really sure what kind of used vehicle I wanted after driving a minivan for so long. Aaron Myers made some suggestions & came along on a few test rides which helped so much in my decision making process. They have such a huge selection to choose from which helped as well. I ended up with a car that I really like and never felt pressured to make a quick decision that I may have regretted later, the other staff was always very friendly. I would recommend Kunes to anyone looking for a used or new car

REECE43

Sep 3, 2013

This is the fourth F150 I will have bought from Kunes Country Ford and Mike Gillingham has been involved in everyone of the sales. I would like to try someone else, but when you have the best salesman working for you, why change. I have tried other dealer ships, but they cannot give me the same peace of mind as Country Ford does. Bob Reece

skoteski

Sep 3, 2013

I am a repeat customer at Kunes. I appreciate their honesty and fair prices. They have always stood behind their word and followed thru on any committment that they have given me. I have recommended them to many freinds and family members. I'll be back.

Jeff

Sep 1, 2013

My new F150 was the 4th vehicle purchased from Kunes Country Ford within the last three years. Kunes Country Ford is a 5 star dealer that continues to handle all of my vehicle needs. I have always been very satisfied when purchasing or having a vehicle serviced at Kunes. Mike Gillingham has again worked hard to get me the lowest price on the exact vehicle that I was shopping for. Stephany Whitted was again very helpful with all of the finance documents and questions I had. Vehicle service with Bob Gardner and his Service Team could not be any better and they continue to exceed my expectations

nicksellers1

Sep 1, 2013

The overall experience was very good. From the moment we spoke with Dane on the phone to the actual day we went into the dealership the customer service was outstanding. Dane was very friendly and you can tell he was a genuine salesman. He was patient with us, informed us about different vehicles and was accommodating throughout the entire process. We will definitely recommend this dealership to others and when the time comes to purchase another truck we will be coming here to work with Dane again.

JLC28

Aug 31, 2013

My new F150 was the 4th vehicle purchased from Kunes Country Ford within the last three years. Kunes Country Ford is a 5 star dealer that continues to handle all of my vehicle needs. I have always been very satisfied when purchasing or having a vehicle serviced at Kunes.Mike Gillingham has again worked hard to get me the lowest price on the exact vehicle that I was shopping for. Stephany Whitted was again very helpful with all of the finance documents and questions I had. Vehicle service with Bob Gardner and his Service Team could not be any better and they continue to exceed my expectations.

Benjamin Lambert

Aug 30, 2013

Sarah Lawson just made a customer for life, everything went smoothly, she listened to me, answered every question that my wife and i had, we will be buying my wifes car from her shortly. it's hard to find an honest and decent sales person......i can not say enough good about her.

907benjamin

Aug 30, 2013

Sarah Lawson just made a customer for life, everything went smoothly, she listened to me, answered every question that my wife and i had, we will be buying my wifes car from her shortly. it's hard to find an honest and decent sales person......i can not say enough good about her.

gentili99

Aug 26, 2013

Hey, we just bought a 2013 Taurus, our second vehicle from Sarah Lawson, our third from Kunes Country Ford. Sarah is wonderful to work with. She is the most friendly and accomodating sales person we have ever worked with. Our first purchase was a 2010 Edge and the very first sale Sarah made at Kunes. She was so nervous on our first visit that she scratched the Edge with a screwdriver when she was putting the plate on but the scratch was fixed and we bought it.. None of us will ever forget that. She has grown in her position over the last 3 years and become more confident and knowledgable but still the same friendly young woman. We love Sarah and Kunes Country Ford.Kevin handled all of our paperwork and did a great job. He explains things well and we love the checklist he has so he can keep up a conversation while taking care of business. You can tell he is a people person and enjoys working with the public. I don't know how anyone could ever be mean to him.We live near Rockford, IL and there are several Ford dealerships closer than Kunes but it is worth the drive to work with the professional staff there. You can always count on a good price with no high pressure sales pitch. Thanks for an enjoyable experience.Kudos to Kunes Country Ford.!!!!!!!!Mike and Michelle Gentili

jmacsTahoe06

Aug 25, 2013

Was very impressed with the services and friendly manner of the tag team sales crew as Sarah Lawson was training a gentlemen and thay got me a great vehicle. and a thank you to them financial guy Kevin.

SHOlove

Aug 22, 2013

I had a great time working with Joe on the purchase of my new car. He was very friendly and easy to get along and work with! He gave me a fair price on the new car. I would highly recomend Kunes to my family and friends. I will be going back when I decide to buy again!

rebeccag82

Aug 22, 2013

I had a great time working with Joe on the purchase of my new car. He was very friendly and easy to get along and work with! He gave me a fair price on the new car. I would highly recomend Kunes to my family and friends. I will be going back when I decide to buy again!

Katarzyna

Aug 21, 2013

I'm so happy I finally decided to buy a new car. Guys from Kunes Country Ford in Delavan were very professional. I was introduced to many options and I was helped to make the right decision. Thank you so much.

hanna72

Aug 20, 2013

Kunes Coutry Ford changed my life. I went there because my old car was 13 years old and lately I spent a lot of money to repair it. My credit history wasn't great. As the only driver in a small family it was hard without a reliable car. I tried before in different places to lease or buy a car but without cash it wasn't the best idea. Finally I was told to try one more time....in Kunes Country Ford in Delavan. People there who tried to help me get back on my feet, spent with me almost 5 hours. They were trying many options. Different cars, different great financial deals and most important...they were really taking great care of me. This was the best experience of the past few years. I've been leasing the car they found for me for about a week now. Through this process I will rebuild my credit score and after the lease will expire I will go back there for a new deal. I hope the same friendly faces and caring people will be waiting for me. I will never go to different place. THANK YOU GUYS.

beigej

Aug 19, 2013

Everyone we worked with was excellent. Sarah worked with us to find a car that fit what I was looking for in my price range. Dan gave us a great deal. Stephany was very helpful and patient.

Music1124

Aug 19, 2013

This is the second vehicle that I have purchased from Kunes, and the service, expertise, customer service, and care that I have received from this dealership is second to none. Again, John worked with me diligently to find the perfect vehicle that met our needs and budget. John is an honest person who is not interested in up selling and trying to get someone to leave with a vehicle they cannot afford. He gave us his honest opinion and truly helped us locate the perfect new vehicle. Choosing the right vehicle was only the first step in what can be a very stressful process. John and Kevin ensured that this usually stressful process when along quickly and effortlessly. When most dealerships would merely take the "easiest" loan offer, Kevin made sure that we were getting the best incentives combined with the absolute best interest rate. Working with these two really put us ease with this big purchase. I have experienced this unrivaled customer service from John and Kunes for both of my car purchases (one lease, one own), and after this I would never consider going anywhere else! In addition to our new car purchase, Kevin was able to help us purchase an additional extended warranty. Since we put a lot of miles on our vehicles, this extended warranty is awesome. I give John, Kevin, and Kunes Country Ford Lincoln my highest recommendation! Enjoying my Focus Titanium!

Mcipolla54

Aug 16, 2013

Our family has been buying cars from Kunes for years. Great customer service and great prices. We're always confident about our purchases when we leave the lot and are nothing but super satisfied.

geefunkarella

Aug 14, 2013

We had an awesome buying experience with Pat at Kunes Country Ford! I worked with Pat online and over the phone for a week prior to actually making the purchase. Pat was always available to answer my questions (even on her day off!) and was in constant contact with me regarding the status of the vehicle I was inquiring about. I never felt pushed into a deal or a car I didn't want. Everyone at Kunes was friendly, courteous, and went above and beyond to make sure we had an amazing car buying experience. Thank you Kunes Country Ford - You have a customer for life :-)

millertyme40

Aug 10, 2013

Great experience. Pat, Frank, and Kevin were aewesome to work with. Good selection, pricing, and customer service.Would recommend Kunes Country to all my friends

pointer52

Aug 10, 2013

Got lost, everybody stayed late and guided me in.(on a friday) Found the exact car I was looking for, great price, great car.Thanks Dave!

Timmb1

Aug 8, 2013

I would like to thank Sarah for providing the most pleasant buying experience that I have ever had with purchasing a new vehicle. She is very professional and I will recommend her to anyone I hear expressing interest in either a new or used vehicle. My wife dreads buying vehicles because of the time it takes and the negotiating. That didn't happen at your Dealership as we felt we were treated fairly and I was able to have a pleasant drive home without any elevated conversation volume with my wife. Kevin gave us an entertaining financial experience and made that process seem a bit more interesting than most I have ever had the pleasure of sitting through. Please let Sarah know that she has earned our business and I will push business her way. You are lucky to have her as she was great to work with. Also Tony, thanks for the fair trade amount, we were happy with them.Keep up the good work and continue the way you are, it is good for your business!Timm & Phyllis BurgessSouth Beloit, Il.

DgkSmk

Aug 8, 2013

This was by far the best auto purchase experience we have ever had. Sarah (and Jason ) went above and beyond to get us a deal we were comfortable with but didn't think could happen. We came in to look at one diesel truck, but ended up buying a different, newer one. Sarah was very honest with us, aggressive with the sale, but NOT too pushy. We were made to feel more like family then a customer. After the sale, not only did we get the normal hand shake and thank you, we got a hug and that made us feel special and appreciated. We wiil definitely recommend Kunes Ford and Sarah to all of our friends and family.

C. McElligott

Aug 2, 2013

These guys are awesome. They treated me very well, gave me a great deal, and worked very hard for me so I can get a pretty solid price. Everyone is really nice here and they show that they actually care about helping customers make a great smart purchase. I highly recommend them!

JudyChaz

Aug 1, 2013

r. Galvan stepped up to my husband, Charles, as soon as he exited his car. From that moment on, we, my husband and I were treated with the utmost respect and consideration. He made the process, buying a car, seem unusually easy and pain-free. He pretty much did all the hard work for us. Miss Whitted, who took care of all the paperwork, was very nice and just a sunny young lady. We would totally recommend Kunes Country, to anyone and I'm certain, when it comes time for us to get a new car, this is the place we will go to first.

cmcelligott

Aug 1, 2013

These guys are awesome. They treated me very well, gave me a great deal, and worked very hard for me so I can get a pretty solid price. Everyone is really nice here and they show that they actually care about helping customers make a great smart purchase. I highly recommend them!

Str8sh2r

Jul 31, 2013

Very poor service. Several attempts at resolving issues with my purchase ( missing items listed online)The one instant I talked with the salesman he did not seem to care about my concerns. Now he doesn't return my emails or phone calls! It's like I bought the vehicle and now I don't exist. Very disappointed! Would never recommend to ANYONE!

Jose & Karen

Jul 30, 2013

Mike Gillingham made our recent purchase of a Certified Pre-Owned Ford Edge a very pleasant experience. He was very thorough and helpful in explaining the features of the car we were considering. He was never pushy about the sale. He understood when we told him we would like to take some time to think about the purchase we were about to make. Mike also followed through on obtaining an SD card for the Navigation System in the car, that was missing, without any prompting from us. We really appreciate his attention to detail in following through to solve this problem. We would definitely recommend this dealership and our salesman, Mike Gillingham to our family and friends.

KarenFontana

Jul 30, 2013

Mike Gillingham made our purchase of a Certified Pre-owned Ford Edge a pleasant experience. He was thorough and very helpful in explaining about the features of the car, answering all of our questions along the way. Mike also followed through on obtaining an SD card for the Navigation System on the car that had been taken out of the car. We really appreciate how he followed through in solving this problem without any prompting from us. We also liked the fact that Mike was never pushy about the sale. He understood that we wanted to take some time to think over the purchase we were about to make. I would definitely recommend this dealership and our salesman, Mike Gillingham.Jose and Karen Martinez

judychaz

Jul 28, 2013

Mr. Galvan stepped up to my husband, Charles, as soon as he exited his car. From that moment on, we, my husband and I were treated with the utmost respect and consideration. He made the process, buying a car, seem unusually easy and pain-free. He pretty much did all the hard work for us. Miss Whitted, who took care of all the paperwork, was very nice and just a sunny young lady. We would totally recommend Kunes Country, to anyone and I'm certain, when it comes time for us to get a new car, this is the place we will go to first.

kaceyharas

Jul 23, 2013

My experience was wonderful. It was my first time purchasing a car and Sarah was extremely helpful. She explained everything me in a way I would understand and helped me find the best fit vehicle. I also really appreciated her honesty regarding cars that she had had personal experience with. Kevin was very helpful as well. He answered all of my questions with honesty and a great sense of humor and he made the boring paper-signing process very quick and painless. I look forward to working with these people in the future.

kaceyharas

Jul 22, 2013

My experience was wonderful. It was my first time purchasing a car and Sarah was extremely helpful. She explained everything me in a way I would understand and helped me find the best fit vehicle. I also really appreciated her honesty regarding cars that she had had personal experience with. Kevin was very helpful as well. He answered all of my questions with honesty and a great sense of humor and he made the boring paper-signing process very quick and painless. I look forward to working with these people in the future.

Greg Sith

Jul 19, 2013

Aaron is a wonderfully personable young man. From the moment I picked up the phone to enquire about my new car he had all the answers. The right answers. I was certainly demanding of him regarding the service history of the car being an Australian and not having experience with such transactions in Wisconsin. Aaron was helpful, informative and responsive and provided the information I needed in a relevant way and on time. If it wasn't for him I probably would have moved onto some other options, I am very happy with the car and the dealership management should be very happy with a great asset in Aaron Meyers. Greg Smith July 18 2013

Ms.SS

Jul 17, 2013

Frank Schmidt was extremely helpful in all areas of his service. He has great communication skills and was very professional at all times with me before, during and after the sale. I brought in my Chevrolet 45th Anniversary SS Camaro Convertible after only having it for three months and Frank showed me the Chevrolet SS Trail Blazer on the computer because it was at another dealership. He made sure it was there the next day for a test drive. I was completely satisfied with this truck. We made a trade/deal and I drove it home that night. ( 1:45 minutes! ) I knew that it would be perfect for all my needs. I want to mention that I have only owned Ford vehicles and two of my last models were Explorers. I have been bringing in my Explorer for service for 13 yrs to Dale Humphrey and Michael Keithley. They do outstanding work and I wanted to make a reference to this. I am completely satisfied with Kunes Country Ford and will recommend Frank and your staff to all my friends for their vehicle needs.

scott

Jul 17, 2013

After having an absolutely mortifying experience at Van Horn I had to go back to the drawing board looking for a truck. I called Kunes because they had what I was looking for which was a used truck. Sarah Lawson took my call and was very helpful, she even went to physically check to make sure that the vehicle I was interested in was available. I drove out to Kunes to meet Sarah and check out the truck. The vehicle was exactly as she described and to my liking. As we got talking she informed me that I might want to consider going new as the new trucks have better capabilities than they once did. I ended up getting a 2013 F-150 which I paid under dealer pricing for. The financing was a tricky issue but Kevin and Stephany made sure it went great and found a lender to work with me with an acceptable payment, interest, etc. All in all I would have to say that buying my truck was the best experience that I have ever had with a car dealership. Everyone there is helpful and professional and a pleasure to work with. As an added note, I would never recommend anyone purchase from Van Horn as I had to deal with verbal abuse from an employee and when I called their corporate office they just acted like it was normal.

scottuck

Jul 17, 2013

After having an absolutely mortifying experience at Van Horn I had to go back to the drawing board looking for a truck. I called Kunes because they had what I was looking for which was a used truck.Sarah Lawson took my call and was very helpful, she even went to physically check to make sure that the vehicle I was interested in was available.I drove out to Kunes to meet Sarah and check out the truck. The vehicle was exactly as she described and to my liking. As we got talking she informed me that I might want to consider going new as the new trucks have better capabilities than they once did. I ended up getting a 2013 F-150 which I paid under dealer pricing for.The financing was a tricky issue but Kevin and Stephany made sure it went great and found a lender to work with me with an acceptable payment, interest, etc.All in all I would have to say that buying my truck was the best experience that I have ever had with a car dealership.Everyone there is helpful and professional and a pleasure to work with.As an added note, I would never recommend anyone purchase from Van Horn as I had to deal with verbal abuse from an employee and when I called their corporate office they just acted like it was normal.

stardazing2003

Jul 16, 2013

1. I was a special finance.2. I called first after seeing a car on the internet, to set up an appointment. When I arrived the car I wanted was at a different dealership-HOURS away. So they were trying to sell me different cars. 3. My original sales person was rude, arrogant and disrespectful. He didn't listen to what I was looking for. He brought me cars that were not a good fit for me and my family, and even after telling him that he INSISTED I test drive the vehicle. He told me that "because I am a special finance customer, my options for buying a car are limited, and that even though I don't like this car, its better than what I am currently driving and I will need to work up to the car I want" For those of you who aren't familiar with what special financing is it means, I have bad credit. He was rude, interrupted, and took his time making sure to interact and joke with the other salesmen-on my time. 3. After "settling"on a car, EIGHT HOURS LATER-we were told that it hasn't been inspected yet, as it had just come in, and I would have to come back tomorrow to get it. Yes folks, EIGHT hours at a dealership-and that is not including my one hour commute each way. Good thing I didn't bring my four year old. (At this point, I settled on the first thing that was decent, i was tired, and basically felt I had no other choice, He told me that this was the last car they had for me. I needed a car, and felt like I had no other option.4. Return the next day to get my car-it took them FIVE Hours to get me in and out of there. 5. Three days later, I HATE HATE HATE the car. They agree to take it back and get me into something else. 6. Find a car I like. They sell it to me $2500 over what is advertised on the internet, because I was a "special finance" customer they couldn't honor that price. Whatever. Three months later, the snow melts, the rain comes....its spring time in Wisconsin, and my sunroof leaks. A LOT. There is water damage in the car. I take it back and they tell me that the sunroof needs to be replaced at the price tag of $600. It was apparently faulty when they sold it to me. I talked with a manager on the floor, and they agree to cover half of the $600 price tag. But also advises me to talk to my sales person who may be able to work something better out with the repair department and special finance. HA-my sales person no longer works there.. He was fired. Imagine that. So I get to work with Rick Mich, (who is the ONLY honest and respectful person I've worked with there so far) I worked with him for a couple weeks before he refereed me to someone else. 7. Rick refers me to Kristen in Special Finance. It takes me two weeks to get a call back from her. She left me a message referring me to her manager, Tony Wheatley. Finally today July 17th 2013 (82, yes folks EIGHTY TWO days after my initial complaint) I get a resolution...they will cover $150 of the cost. This is way less than the original half they agreed to cover, and honestly there are probably more damage costs associated with the repairs, because of how long they kicked their feet in the sand over this. So now not only do I need to come up with money to fix the sun roof, but the shocks and struts are also bad (another $600) all within 6 months of purchasing the vehicle-the same vehicle that had a flawless window tag, and inspection report. SHAME ON YOU KUNES!!! Anything to make a buck, even at the expense of your customer base. Your resolution in unacceptable, your customer service is unspeakable. Just another company that doesnt stand behind their products.

Prices deceiving beware.

Jul 11, 2013

Bought a vehicle recently from Kunes- not the best experience- wil not return & will tell family & friends to go elsewhere. Their service area on the other hand is phenomenal & has taken care of our vehicles for a long time.

lami84

Jul 7, 2013

Good sales people. I also liked the finance team, that helped me find the best bank. Overall I am very pleased with my purchase of a 2010 Chevy Impala

lmullvain

Jul 7, 2013

I researched several Dealerships and Kunes Country Ford had the best selection of the vehicles we were interested in. Mike Gillingham & Kevin were both very nice and freindly. Mike was informative and didn't rush us and took the time to answer any and all questions and help to go over everything in the car that we purchased.Would recommend this Dealership to anyone.

rgbg1966

Jul 7, 2013

Had previously purchased a New Fiesta with my Fiance, it was the most pleasant car buying experience we had ever had. So when it was time to purchase a different car for myself due to a new traveling job, I called Evan and explained my needs as far as MPG and space. He took the time to show me at least 12 cars/vans that would fit my needs. After inspecting several we made a decision. Now it was on to trade value and partial financing. The process was painless, Very fair and easy going. No typical dealer pressure or insulting trade values. Have and will continue to hand out Evans business card to anyone I hear is looking for a car.

123plm

Jul 6, 2013

The work that was performed on the car was ok. They exceeded their time estimate by more than a week. We did have an issue with some items that were missing for the car when we received it back after completion. It was not until I posted a not so favorable review that they were willing to make right.

zsportychick13

Jul 4, 2013

My husband and I had a wonderful experience at Kunes. We were greeted with friendly smiles and hellos from the moment we opened the door. Because we were interested in a Ford Explorer that had arrived the night before on trade we had to wait a while for the inspection to be completed. During our wait Frank showed us other possible options and continue to ask if he could get us anything while we waited to test drive the vehicle. He was also patient with us as we made a decision and although he had other customers to help, he never forgot about us. Once we made our decision Stephany was awesome in finalizing the purchase and informing us of our warranty options. After looking at other dealerships and either never being acknowledge or being pestered, it was a relief to receive help and have our needs and wants listened to rather than ignored and shown high priced vehicles we could not afford. Thank you!

jj53191

Jun 30, 2013

Was a very pleasurable experience.We bought a used Focus from Kunes about 2 years ago. But have been thinking about a new one for about 2 years.Stopped in and saw one we liked on the lot.We were looking at the car when Dave asked us if we had any questions,He answered the ones we had and offered to let us take a test drive.As we were driving, he answered more questions and explained some of the features of the car.Never was he pushy or did he make us feel pressured.Both of us liked the car and we felt that the price they offered us was very reasonable.Dave programmed the blue tooth and set up all the features on the car for us.Everyone at Kunes was friendly and courteous.

Erkfitz

Jun 28, 2013

Sarah Lawson was very helpful in putting us into a car that fit our needs. She answered all our questions and concerns during and after the sale, making our car buying a very pleasant experience. Will definitely come back to Sarah for our next car purchase. Stephany Whitted went the extra mile to find the best finance option for us. Kudo's to both girls for putting the customer first. Keep up the good work..

stauchen1

Jun 27, 2013

I had a great experience at Kunes Country Ford. Joe and Kevin were both very knowledgeable, helpful, and patient with me through the process of choosing the right car and going through the warranties and financing. I felt like they were straight forward with me, working to customize exactly what I wanted and needed for my car purchase. Joe presented several options for cars when I explained what I wanted in a car, and helped me find the car with all the options I liked. I love my new car!

Brewers Fan

Jun 24, 2013

My husband and I had a great experience buying our new car, from beginning to end. Dane Anderson is knowledgeable, professional & such a nice guy! We highly recommend Kunes to anyone. When it comes time to purchase our next car we will definitely go back!

jimbilskey

Jun 24, 2013

My husband and I had a great experience buying our new car, from beginning to end. Dane Anderson is knowledgeable, professional & such a nice guy! We highly recommend Kunes to anyone. When it comes time to purchase our next car we will definitely go back!

rlongstreet

Jun 23, 2013

Dave was very friendly, helpful answered our questions but was not pushy. We were primarily looking at two used vehicles but were weighing options with a new one as well. He gave us the comfort that he first wanted to ensure we found the vehicle that met our needs for function and cost then worked with us to close the deal. It was a customer first approach, not just the "how can I get a sale" approach I have seen at times from other dealers. I will be back to work with Dave in the future.

ssijds

Jun 17, 2013

We initially came in to look at used Explorers. After testing out a 2010 model Sarah asked if we might be interested in a new Explorer. We did not think our budget would allow a new car purchase. Sarah offered to run the numbers through finance to find out the payments. We left to look at other used models at different dealers. Called Sarah back after getting frustated with the pushy salespeople we ran into and she had surprising news. For a small increase in payments we could get the new model Explorer. Even at this point she never pushed for an answer from my wife and I. We decided on the new model. Sarah offered to keep the service people late and get the detailing done so we could take it home that day ,or she would have it delivered to our house which is over an 70 miles away, after the detailing is done. To me that is nice service. The Explorer was delivered the following afternoon looking fantastic. By not being a pushy salesperson and making us comfortable Sarah made a sale. I will recommend Sarah to anyone I know looking for a car. And thanks to Stephany taking her time and patiently explaining all the finance details.

cmck62

Jun 16, 2013

Absolutely awesome sales person - Frank. I have never worked with such a understanding, kind salesman. Not only helped me but my daughter-in-law also whose vehicle broke down when she gave me a ride to the dealership. An absolutely priceless salesman!!!!

Steve

Jun 14, 2013

This was my 2nd purchase from Kune's and salesman Dane Andersen, and I definately will be back in a couple more years when I am ready for another. They find what you want, no hassle and find the best deal for you. I have not had any issues with coming back for any warranty work and they always make sure your not stranded without a vehicle. I would highly recommend stopping in and giving them a try.

abenedict86

Jun 14, 2013

We had an excellent experience buying our new 2013 Ford Escape. Our salesman (Frank Schmidt) was very knowledgeable and extremely helpful. He worked with our best interest in mind and helped us get the best deal within our budget. He (as well as every other person we encountered at Kunes Country was not pushy and was very friendly. We would definitely recommend this dealership and this salesman to everyone we know and we will definitely be going back for all future needs.

jml678200

Jun 11, 2013

Kunes workef a very nice deal for me and gave me the price I was looking for my trade in overall it was a great experience.

T-bird gal

Jun 7, 2013

After walking away from a deal on another T-Bird, I was initally hesitant when I saw that Kunes had one listed on their website. However, when I called to inqure, Dave Waro took the call and was immediately helpful. They moved the car from the Elkhorn store to the Delavan store, so I could stop and take a test drive on my way home from work (I live In Delavan). Dave and the rest of the team was extremely helpful during an extended test drive, as I wanted to drive the car with the hard top on and without it. I usually have to take time to consider a used vehicle purchase very carefully, but everyone was so helpful and the reputation of the dealer in the community is so strong that I bought the car that very night! It's in excellent condition and the service team very quickly addressed the two concerns that I had. We're taking the T-bird on a road trip this weekend. I would recommend the dealership and my sales rep, Dave Waro, to anyone looking for a new or used vehicle.

Hope Robb

Jun 4, 2013

Everyone at the Kunes Ford Dealership in Delavan were very welcoming upon my arrival. Pat Pahmeier made me and my family feel very comfortable with every step in the process of purchasing our vehicle. She was very helpful when it came to picking out the right car for me and my family's needs. Kevin Kramer and Stephany Whitted were also a great help in getting phone calls made to find the right finance company and in getting the paper work completed and signed. I thank you all and want you to know that my visit at Kunes Ford in Delavan was an "Exquisite" one. Thank You, Hope Robb

Sparky69

Jun 3, 2013

Found a few selections of pre owned vehicles online and sent a message that I would like to look over them. Ashley Whitted responded and that afternoon I went in and found exactly what I was looking for and at the price I could deal with. A few hours later and with great service I was on the road with my new Jeep!

ssijds

Jun 3, 2013

Sarah and Stephany Whitted were very helpful and answered all questions. Sarah was patient and did not push for an immediate decision which made my wife and I relaxed.

MRUandMRSU

Jun 1, 2013

My husband and I just returned home from purchasing a vehicle from Kunes Country Ford in Delavan, WI. We were really impressed by the service that we received from Sarah and Kristen. They were extremely helpful and very professional. Sarah is very kind, attentive, and carefully listened to our needs. We were very impressed by how geniune and easy going she was to work with. She was never pushy or harsh like other car sales people that we've worked with in the past from other dealerships. Even when my husband and I changed our minds in the middle of a sale or when we checked out various vehicles, Sarah didn't even roll her eyes or get upset. She was very composed and remained professional throughout our entire experience with her. We'd recommend her as someone to work with if you'd like to buy a car.Our experience with Kristen was equally as pleasant. We got the sense that she really wanted to work for us in getting the best car loan deal. Her professionalism and kindness made it very easy to speak with and work with her. She was very informative and answered all of our questions. If you'd like to find a friendy, no hassle dealership to work with, please visit Kunes Country Ford.

monkey8

May 31, 2013

I want to the dealership expecting just another dealer that plays games to get the most out of you. Not the case, Sarah Lawson was the best, she made the buying experience easy and the best part is no pressure type sales lady. The who;e staff was great and made for a easy deal. See Sarah if want a great deal and awesome buying experience. Thanks again!

rick5682

May 31, 2013

My overall experience was extremely smooth and easy. All of the staff were so kind and accomodating. This is my second purchase of a new vehicle and when it comes time to make a third, I will be back. Thank you Kunes!

Rspencer

May 29, 2013

Up until today I have visited Kunes for Parts and Service on my 2006 F250 and have always had great service. Not one complaint. But today I had a question on the Tires installed by the dealer and was told that that was goodyears problem not the service department. I glad they told me that when I purchased the tires I would have bought them direct from goodyear. I would even consider such an answer if I was rude or upset but not in this case I having a great day. Simple question as to why all four of my goodyear tires that is a daily driver a dry rotting he know the answer just didn't want to deal with it. It really too bad that that was his answer because I really like the new 2013 F150 to bad one employee lazy attitude loses you a customer. Yall have a great day I'm enjoying mine again after i hit enter lol

greg7497

May 28, 2013

I purchased a 2013 vehicle from Eric & Evan,They guided me through my buying experience with complete professionalism, knowledge of their product and focused on my needs.I couldn't have asked for a better buying experience. I feel that I was quoted a fair price and there were no surprises at the finish line.I will definitely buy my next (and all other) vehicles from Eric Gostomski, his team and this dealership Thank you for the great rideGreg Cooper

john.mcginnett

May 25, 2013

This is the second visit to Kunes Ford to purchase a vehilce and it was easy and hassle free thanks to the Kunes Ford Team of Sarah Lawson, Kristen Lien, and Steph Whitted. My wife and I needed to trade in and older model car to upgrade to a newer vehicle. Having worked with this team before they were able to pick the vehicle and financing that meet our needs in a very short time. Thank you

dharris30

May 22, 2013

Had purchased my current vehicle in 2006 from Kunes Chevy and was interested in a used vehicle at Kunes Ford. Had received a down payment assistance voucher in the mail from them and when I inquired I was told that it was only good with Kunes Chevy but it doesn't state that on the voucher. I was contacted by Anna Bowler initially through email and then she called for some info last Friday. She kept in contact with me through email and the last correspondence I got from her was last Saturday when she asked for some info. I had informed her that the info would not be available till Monday. I contacted her the following Tuesday to make sure she received the info requested on the previous day but heard nothing. Called and left a message and sent 2 emails requesting updated and still have not heard from her. My past experience was good but when your obviously ignoring a customer I think I will take my business else where.

Chaz

May 21, 2013

The team that helped me purchase my "new" minivan (Anna and Kristen) was very friendly, very helpful and very professional! They were also quick to return calls and answer questions! During a few short periods when I was waiting for this or that during the approval process, I observed that everyone working and helping other customers were very friendly and professional as well. The entire experience was a pleasure and I am very happy with my purchase! Highly recommended!

NewToMeCarBuyer

May 21, 2013

The team that helped me purchase my "new" minivan was very friendly, very helpful and very professional! They were also quick to return calls and answer questions! During a few short periods when I was waiting for this or that during the approval process, I observed that everyone working and helping other customers were very friendly and professional as well. The entire experience was a pleasure and I am very happy with my purchase! Highly recommended!

peaches08

May 8, 2013

I came to Kunes Country Ford with a sceptical mind. My wife had continually told me how good the dealership had treated her in the past. The great deals she would get and how friendly everyone was. So we came. We were test driving cars and being able to take them home for days at a time. My mother passed away during our car buying experience and it was abruptly cut short. We ended up returning our vehicle we desired to purchase due to financial obligations of the funeral and family. We came back three months later and traded in our van for a truck that is everything I wanted. The rear end was shot and you took care of that for me. To prove how good your dealership is, I tested them. The serpentine belt on the truck was torn the first day I test drove it. I did not say a word about it. I came in to pick up the truck I just purchased and Mike G. had informed me they had found the serpentine belt was junk and a pulley. The point is, you guys caught it before I had to say a word. Thats the kind of service and comfort I look for in buying a car. But I guess thats the sacrifice a guy like me makes when the deal of the day is riding on price rather than the service. Thank you all for helping. We will be back when momma needs her new car/suv/truck.

nstetter

May 7, 2013

Having shared a childhood with Jason, I wanted to come to Kunes to choose a new car. I thought I had my mind made up on a particular make and model--a Buick Enclave (my dream car). We were introduced to Sarah Lawson and she shared my excitement to finally try to make my dream a reality. We did drive the Enclave and loved it. When discussing what I really liked about it, Sarah thought I might want to take a look at a Lincoln MKX, as it may be a possibility as well. Once I drove it, I knew that this was "The one". Both Jason and Sarah listened to my needs, wants, and tuned in to help me find my new dream car. I can't say enough about how comforting it was to come into a dealership and be treated like family. The professionalism and knowledge that both Jason and Sarah posses is by far exceeding the standard. We will be returning customers, although with how much I love my new LIncoln MKX, it probably won't be for a number of years!!

gtst

Apr 16, 2013

The dealership went way out of their way to get financing and a vehicle we love F150. Very professional and friendly. We werethe 8th family/friends members who brought a vehicle from Kunes. Would highly recommend this dealership to everyone. 5-star.

Frankone

Apr 15, 2013

Found Sarah to be very helpful through out the purchase process and during the test drive. She pointed out all the features of the Escape and recommended the correct package to meet our needs. She worked with us on the trade in and the pricing of the new car to our satisfaction.Nathan handled the financial details and worked us through each step in a manner that gave us confidence that every thing was in order and correct. He did this while working with a totally new software package.

earlsarah

Apr 11, 2013

My husband had gotten in a car accident several weeks ago, and our truck was totalled. We had recently had some financial difficulties and couldn't find a dealer that would work us. When we received a letter in the mail from Kunes Ford, I called and spoke with Shelley who promised to do what she could to help assist us in getting a loan. When she called back several days later and said they might be able to help us, my husband and I were apprehensive that we would be able to find a car that would fit our needs. We have a family of 6 and also need a heavy duty vehicle to pull our boat. We agreed to make the appointment and hoped for the best.When we went to the dealership this morning, we were warmly greeted by each of the associates and introduced to Sarah, our salesperson. Sarah was very helpful and did her best to get us several different options. Even though we weren't able to get the truck we had originally wanted, Sarah found us a Ford Expedition that met our expectations for both size and recreation. She went out of her way to be kind to my 3 year old who was very playful and wanted several baloons which Sarah was happy to give her. When it came time to complete the financing, Kristen did a great job working out the details and promised to continue helping us in the future if we wanted to get a different car or refinance.Overall, we were very satisfied with the experience and would highly recommend the dealership. My husband and I both agreed we would come back to Kunes in the future to purchase additional vehicles, even though there are many other dealers closer to home.Sarah Ehrhardt

lulotreka

Apr 11, 2013

We went to Kunes Ford to buy a new car where we met with Sarah Lawson.She showed us a couple of cars that fit our needs. It was a very nice time with her, she took her time in answering all of our questions. She found us a beautiful Ford Focus to drive and it was the right one right from the start. We wound up buying it the same night. Sarah was never pushy and VERY friendly and helpful. All in all, it was a very stressless and pleasant experience for both my husband and I. If we ever buy another car it will be with Kunes and Sarah!

DerekHilst

Apr 10, 2013

Sarah and Kevin are wonderful to work with. They went out of their way to work with us. Sarah asked which bank we wanted to work with and Kevin called only that bank (after hours). They both were open and honest with the cost of everything. It was the best experience I have ever had with a car dealership. We will definitely will come back the next time we need a vehicle.

shawna33370

Apr 10, 2013

Experienced the stress and headaches of used car shopping and then dicovered Kunes Ford in Delavan, Wisconsin. The staff at Kunes was exceptional from the moment I arrived at the dealership with a warm welcome and a friendly smile. Kunes gave me a great offer on my trade in and bent over backwards to put me behind the wheel of the vehicle I really wanted. I have purchased cars from other dealers and I can attest that Kunes is second to none and I will continue to do business with them as well as recomend them to anyone looking to purchase a vehicle. I can honestly say I am happy to be back doing business with Kunes. A special thanks goes out to Sarah, Kevin and Dan for making it all happen stress free.

FlynnST08

Apr 6, 2013

I have bought 3 cars from Kunes. Bill Myers has always been really helpful in finding me the right car. This last car I purchased a car from Hannah Hoyt and we test drove so many cars. She was patient and willing to listen to all my needs and wants. After two weeks of the search we found the right vehicle and its absolutely amazing. I am giving this rating because of the service, quality, friendly staff, and professionalism that I experienced when working with Hannah, Bill, Jason, and Nathan.

WendyFrost

Apr 3, 2013

My Husband and i traded in our 2013- F150 for a 2013- F250 are sales person was Sarah Lawson. I can honestly say this was one of the best experiences i have had at a dealership, Sarah was very helpful and listened to what we wanted and didnt try to get us to buy something we didnt want. Everyone there at Kunes was nice and friendly. I would tell anyone looking to purchase a new or used car to go see Sarah at Kunes in Delavan, Wi.

chad2379

Apr 1, 2013

Time I will never get back again. Told our salesman that we would be there that night on the day I called him. He took all of our information over the phone stating that this way we would be in and out. Apparently two and a half hours is in and out. He tried charging us 22,000 for the vehicle even though the sticker said 21,000. We were shocked since it was listed for 17,500 on the internet. After telling him that, he acted as though we were trying to pull a fast one on him even though I talked to him that very same day and mentioned the internet price to him. Supposedly it was a special that had ran earlier in the week and they had not gotten around to redoing it on the internet. They honored the internet price but lost at least 4,000 because they were unorganized. We came back the next day to pay for the vehicle in cash. I then told him that there were a few things that I would like to be done to it. We set up an appointment for these problems and also to have xzilon put on it. At the time this xzilon seemed like a good idea. What a waste. I researched this treatment and talked to several reps over the phone at the company that sells xzilon. They told me the paint had to be flawless(basically new car paint) in order to put this on. It wasn't. It's black so the swirl marks from hand washing were very obvious. There were also buff marks from them giving it a quick detail. After several phone calls to various people at the dealership explaining this I never got the answer I wanted. I even asked for my money back since we paid $1300.00 for this to be done and hadn't actually had it put on yet. They said no. Each one said that they would get all the swirl marks out(which I knew better with it being a black vehicle) and that there would be no buff marks left in it. They also said "I will personally look at it before they put the xzilon on it and make sure this is done." It looks ten time worse. There are buff marks all over it and the paint actually looks faded in areas. As for the swirl marks none of them came out. Also the problems I asked them to fix only one was done. During this whole process they knew what night we were bringing the vehicle and what time. We got there at the time we told them. Our salesman was in the middle of helping another buyer. Instead of one of the four sales people at the counter(doing absolutely nothing) helping us they interrupted him. An hour after we had showed up we finally got our loaner vehicle. After we had gotten down the road a few miles we noticed the loaner had no gas. so back we went. This is why I will probably buy from a private owner in the future. A lot of dealerships care about the money more than they do the customer. There are a few that don't but they are getting hard to find since there are becoming more big dealers than small. Hands down I will never go back there again.

MUTMBL owners

Mar 31, 2013

We needed a new AWD Chevy Express van and the group at Kunes worked to order us the van that had everything we needed on it, including the AWD! Have now purchased my last 3 vehicles from the Kunes Chevy group and am a very satisfied customer. Want to also give a shout out to the service department because they kept my last van running well for years (along with my other vehicles)!

Billandmichelle

Mar 31, 2013

We were very pleased with every aspect of our new vehicle purchase from Kunes. Our salesperson Carmen Corwith was a great salesman, very knowledgeable. Everyone there went out of their way to make sure everything was to our liking. I will purchase another vehicle from them, and I have been telling people how pleased I was with the service we received.

carriebryk

Mar 28, 2013

I was thoroughly pleased, happy, satisfied and surprised with Dave and Bill's help. Not once did they make me feel I was being suckered with my trade-in because I am a female. They both went out of their ways to get me the best deal possible at the price I can afford. I will recommend this dealership and those two men to others looking for a vehicle. Thank you Dave, Bill and Kune's for your hospitality.

kensuep123

Mar 27, 2013

My service today was exceptional. Dale and Service Team were extremely helpful and were able to run the repairs through warranty which was a huge relief.The guys were extremely helpful and professional. I appreciate the work that you and your team do - so helpful!

billabong

Mar 26, 2013

i worked with a great team of people to get me the deal i wanted and ended up with a great vehicle. a special thank you to ashley who worked very hard for me, also to the finance people i worked with. i would recommend this dealership to anyone, again thank you

borgy

Mar 25, 2013

Great team to work with,no high pressure, just friendly helpful people. Super buying experience. Thanks for putting us in a new vehicle. Go Team

dreybyn

Mar 24, 2013

I am a firm believer in quality service. When I came to your dealership I was quit impressed. I must say I never felt less pressure in purchasing a vehicle then I did this past Saturday. Your comapny I would assume will live up to a saying I strive to work by myself "after the sale its the service that counts" I will be sure to let everyone know were to go when purchasing a new or used vehicle. Thanks again.

Shane Greco

Mar 23, 2013

I live 50 miles south of Chicago. I looked at many dealers in and around this area for a used ford edge. With a recommendation, from a repeat Kunes Country Ford customer, I called to check there stock. From the start I was treated as number one priority. This was refreshing. Sarah Lawson found me the perfect vehicle in no time. With the help of Nathan Nelson I was able to get a lower finance rate than anywhere else I looked. They even delivered the vehicle to my door and picked up my trade in. The whole team at Kunes was very kind and helpful. The overall experience was refreshingly easy and hassle free.

Moe8us

Mar 21, 2013

I always hate buying cars, I never feel the sales person is being honest and I leave the lot always wondering. Today, my wife and I had the privilege of having Sarah Lawson as our sales person and from the start I knew we could trust her. She listened to us, understood what we wanted, was patient with us when we changed what we wanted, and then got us the perfect car. She teamed up with Bill Myers and they both made this the best car buying experience we have ever had. Many thanks to Sarah and Bill and to Greg Kunes, you have two very great employees there!

Twiggins

Mar 16, 2013

The people at Kunes country in Delavan WI are the best, from my sales person Adam to Nicole and Curtis in finance they really took care of me like I was a family member or good friend of theirs. I would recommend them to my family and friend and I will be returning to see them for my next automobile. Thanks guys your the best!!!! They explained everything about the process of getting a loan to the pros n the cons of the car I picked. I didn't feel pressured or like I only had a few options they even gave me the option of driving the car for a few days to see if I liked it

jkalb84

Mar 15, 2013

Two weeks ago my wife went to the Chevy side to inquire about possibly purchasing a new vehicle. The salesman that helped my wife told her he would help us out and figure out some cars to show us, he took my wifes information and had her fill out the credit app and told her he would get a hold of her by the end of the week. Two weeks went by and we never heard from him. On Wednesday March 13, our car ended up blowing the motor so my wife called the Ford side to see if they could help. She was connected with Sarah Lawson who told us she could take our broken car on trade. We went in on Thursday March 14 and met with Sarah, she found some cars that would work in our price range and went over and beyond to help us in our situation. Sarah and Kristen made this car buying experience very easy and they were both extremely helpful and friendly!

R.D.DUNN

Mar 12, 2013

found the truck at autotrader.com. went to kunes the next day. walked around the lot looked at the truck. saw two sale people walking around. one asked if i was being helped & i said not yet. dave waro put hand out & asked if he could help me. i said yes told him the truck i was looking at. he went & got the keys. we went for a ride came back & bought the truck. the whole deal was nice.

sjacques34

Mar 11, 2013

I have had previous experience with Tony Wheatley and when I found out he had relocated I went with him and he had Jo Bradenburg assist me with my purchase and trade in and it couldn't have went better!

S. D.

Mar 8, 2013

I first went to Kunes 10 years ago. Danny Kunes met me at the door and asked if there was anything he could do for me. I told Danny that I always give the local dealerships an opportunity to get my business but they typically could not compete with the larger city dealerships. Danny said "after today you will never go any place else". So far he has stood behind that statement! To date, within our extended family, we have purchased 11 vehicles, new and used, from Kunes in the past ten years and the experience gets better each time. Kunes has a world class service department and their overall customer service speaks volumes about the kind of dealership they are. My most recent purchase was our 2013 F150 which I took home tonight. I have and will continue to recommend Kunes to family and friends. Thank you Evan, Danny, and Nathon for the great experience today! S.D.

Miak39t

Mar 4, 2013

Blake and Kevin were great to work with. Very friendly customer service. We can't remember the name of the appraisal guy who negotiated the price of our trade-in. That was not as pleasant of an experience as he was very loud and intimidating, where we noticed other customers looking at us in the process. That seemed a bit unprofessional. Overall we did like the dealership, coming all the way from Milwaukee and we would recommend it. So far we're very happy with our purchase. We'd highly recommend working with Blake and Kevin again.

hartfell68

Mar 3, 2013

My complete experience with Kunes dealership was beyond any expectation! Not only did they help me find a car, they found the car perfect for me. From my initial parking in the lot and offer of assistance to the final sale, everyone at Kunes made me feel welcome and that they would not be happy until they found the perfect car for me. Not just a sale, but the right car for the person looking, is something I have never run across. Dan, from your welcoming smile to searching cars for me, to Sarah- YOU ARE THE BEST! and Nate sharing the love of where he works, I recommend all to shop at Kunes. They have my family for life as customers for all of our driving needs. I was blessed by coming to Kunes!

April

Mar 1, 2013

Got the car I wanted, I feel I got a good price, not a great price though. But they worked with me to find a deal I was comfortable with. I did not feel pressured to spend more than I was willing to. Pat was very nice and very helpful. I would recommend this dealership to others.

Chris

Mar 1, 2013

The entire team at Kunes Country makes car buying a pleasure again. There is no pressure. Everyone works very hard to meet your needs and exceed your expectations from first visit thru delivery. Thanks Greg.

apie2326

Mar 1, 2013

Very friendly. Very helpful. Did the best they could and went as fast as they could to get me a good deal. Once a deal was met and financing was approved, everything was a breeze.

GloriaKay

Feb 28, 2013

I am a return customer to Kunes. . WHY: Rick hears what I am asking for and follows a good process in letting me know what options are available. Rick stays in communication with me appropriately, in the frequency I asked for and not more. He explained add-on products which I was not interested in but appreciated hearing about.I also appreciate the same out of the Sales Manager and the Financial Manager.For me, more than anything else, I appreciate that Kunes gives me the best possible deal at the time. I do my homework and appreciate not "playing the (perceived or real) games" that I get from other dealerships.PS Thank you Ford for not taking a bail out from the government! Please continue to be fisically responsible.Respectfully, Gloria KayThe proud owner of a Titanium Ford FusionPS do not like the terms of use when you do not guarantee virus free environment

JLC28

Feb 28, 2013

I am very happy with Kunes new car sales and their service department. Kunes and their entire staff has always done their best to take care of our vehicles. They pay attn. to detail and treat you as part of their family. I have and will continue to recommend Kunes Country to all.Roads were iced with snow last night when I picked up our new 2013 Ford Taurus SEL AWD. The ride home was one of the most comfortable rides ever. Thank you Mike, Bill, and Bob !!!!

Nichole thill

Feb 27, 2013

Dave was an excellent person to deal with. He was nice and caring and right on the ball with everything. I will be going back to Dave when we are in need of another vehicle

MarkFriend

Feb 27, 2013

Over the past several years, I have purchased several cars from Kunes Country Ford. Salesperson Sarah Lawson, exceeded my expectations and much more. Her professionalism, kindness, and promptness are very refreshing. I am grateful to say, Greg Kunes, is a man I can trust.

killroy

Feb 23, 2013

the persons that kunes country ford delavan wis.are appreciate,honest,concern,great price,no hassle,thats why i when back and brought a 2nd time,thanks evan and kunes.

diana

Feb 21, 2013

I will not be a returning customer for service,EVER!.I feel the $500 they charged me for a tune up is VERY OVERPRICED!!!They were supposed to change any bulbs that were out too. Guess what?!?? The one bulb that didn't work still doesn't.Still unimpressed with kunes,tried Antioch and have now tried delavan,both places want to take you for a very expensive ride with not alot of results!!!!!

Jbrink

Feb 21, 2013

Sarah Lawson was by far the best sales associate I have worked with and made my experience extraordinary. I have dealt with many dealers and many sales people and she knocked it out of the park. She made the transaction out of my 2012 Tacoma into my new 2013 silverado prompt, quick, and easy. I know I could refer anyone of my friends to her and i know they would walk out of the dealership please and in an excellent position with their purchase! Great work Sarah and I will be back to you first on my next purchase. Best sales associate of the year award goes to you!! Keep up the great work! Ill be looking forward to working with you in the future!

bri_170

Feb 20, 2013

At first i was set in my mind not to buy a car here in delavan wisconsin only because there is the only one dealership here in delavan and people were telling me to go out to the big cities because ill get a better deal because they are competing against each other out there. well one of my friends are very well known at kunes and i mentioned to him im going to get a car he suggested lets go to kunes i said i dont know he said it dont hurt to go and look i said ok lets go. he went with me we were suppsed to meet up with danny but at that time he was out with another customer so we met up with evan. he asked me what i was looking for in a car, type of car,milage,price, color and anything else that i wanted, to get an idea of what i was shopping for. i told him i want a toyota camry was looking for around 2011 with low milage. i already went ahead and looked at other places to see what they were going for. so i took the oppertunity and said this is what i have to put down and i am looking for this price and the differece ill take out on a loan. at the end of the meeting we shook hands i went home feeling pretty good. for the next week and a half evan called me about 3 times to say things like were still looking we think we found one. towards the final end of that final week they found two and had them shipped to their dealership. i was called and went down to look at them. they found two 2011 toyota camrys one silver one dark grey one had 31,000 and the other had 38,00 i test drove the dark grey with 31,000 miles, i LOVED the car, everything about it just said this is YOUR car. roomy, drives and handles great. well i finished the drive and i was so convinced that i didnt even want to test drive the other car. so i put my game face on and went back into the dealership to talk price. i sat down at evans desk ( at this time danny and evan were already talking price) they came over to me showed me a peice of paper with the price what i was putting down and what i would be talking a loan on. i was shocked and excited at the same time. the car was ALOT cheeper than i thought, i said sold ill take it, so the next day i came back in to do the loan processing and i worked with kevin, let me say he was great he knew who to try to get the loan through since i have a bankruptcy on my credit report, he was very informational, answered any questions, and made sure i took out the packages i wanted, he didnt push me to do anything extra, what i wanted i got. so during this process i have learned just because someone tells you to go to a big city to buy a car is not always the case. dont judge a book buy its cover ( or what you hear) kunes is about the customer getting what you want and not telling you what you want, they will work with you as much as possible and will work to make you happy. they said to me its not about them wanting you to buy that one car its about you buying your next car, or even the one after that their at kunes. so thank you to all who has made this happen and didnt make me feel like i was chasing after something i couldnt have or afford.

Sheryl (Aka Boney)

Feb 19, 2013

This was my first purchase from Kunes and it was a wonderful experience. I was introduced to everyone in the dealer, but my primary sales person was Bill Cousino. The first vehicle I test drove was not what I was looking for. Bill went out of his way to find the exact vehicle and color I wanted. He even drove it to my office to let me test drive it. They worked with me and took my car in for a trade it and it was a wonderful fast experience. Highly recommend this team of professionals.

ktyler3288

Feb 15, 2013

My husband and I both agreed that this was the easiest, and fastest car-buying experience either of us has ever had. All the people that worked with us went above and beyond to make our deal work! I feel they gave us very helpful and honest advice and were very up front with us! We will be shopping for our next vehicle at Kune's for sure! Thank you everyone for being so helpful!

KurtzLisa

Feb 14, 2013

This is our third vehicle we have bought from Sarah, she is always friendly and helpful. After driving a few different vehicles we found one from a different location and she had is brought over that day (within hours) so we could test drive it. That vehicle was ultimately the one we purchased, she went above and beyond for us. Sarah and Danny make the car buying process easy, we recommend them to all our friends and family! Thanks again!!

jakitucker

Feb 9, 2013

Sarah is all about a successful shopping experience for the customer. Allowing us to trial cars at home ensured that our buying decision was made confidently.

amypsonak

Feb 8, 2013

My fiancee and I were looking for a car for him, as our work schedules were no longer matching up and we needed to add a car. Because we are young and recently out of college, most dealers abused running our credit, didn't listen to our needs, or would set us up with a great car and then tell us we couldn't afford it. We came to Kunes for a 2007 Nissan Sentra, just to look at it. We planned to just drive through and look, but because of the snow we couldn't find the car. We parked and met Sarah Lawson. She listened to our needs and our price point. She showed us numerous cars (not just one or two that they wanted to upsell or get rid of) and truly cared about what we were looking for. When it was found that they may not have anything meeting what we were looking for, she looked elsewhere and found our ideal car at another dealership 45-60 minutes away. Someone drove and got the car and brought it back down to where we were. We were entertained (Sarah was fun to talk with) and taken care of while we waited. Our past experiences searching had us skeptical, but upon that car being brought to Kunes- it was sold. It met our price point (even with additional warranty and other add-ons). We found exactly what we wanted and could afford it. Kevin worked very closely with the banks to get the car approved for us even with our light credit history. This was a great first car buying experience. We will be back for servicing and when we need any repairs or another car. We plan to work with Sarah exclusively as long as she works there. For two recent college grads who were trying to advance our lives, this was a great experience and we were extremely satisfied with how we were treated and that we were listened to. Thank you very much!

stacy2460

Feb 8, 2013

I had an overall great experience with Hannah Hoyt. She was courteous and informative. I loved that she made feel and treated me important giving me her undivided attention. I will recommend Kunes Country Ford to my family and friends.

Daniel T.

Feb 7, 2013

I visited Kunes Country Ford recently when looking for a new vehicle. I was met immediately upon entering the showroom by Dave Waro, who from that moment on, looked after my needs in a friendly, professional, and most importantly, timely manner. I was not familiar with Fords line of vehicles and Mr. Waro was most helpful in finding the vehicle I was looking for, He listened to what I had in mind as far my transportation needs and I appreciate the fact that thereafter he didn't waste my time or his by trying to sell me a more costly vehicle than was needed or wanted. I'm sold !!!!. In an age and time where customer service seems to be limited at best; it was refreshing to feel that someone actually cared about my needs and not just making the sale so to speak. My experience at this dealership was pleasant from the minute I arrived and the whole Ford Team seemed interested in seeing that my needs were met. I give an excellent rating to all aspects of this review because it is easy to see that the folks at Kunes really care about customer service throughout all phases of the buying process. They are friendly, give extremely competative pricing, and showed their interest in seeing that ownership of one of their vehicles would be an excellent experience. So! Keep up the good work folks and thanks to Dave Waro especially, I'll see you again in about three years or 120 thousand miles.

wtwolf1815

Feb 6, 2013

the usual back ground checks and worked very hard even harder than other finance places. then they ask you about what you want in a car. like me i couldn't get into a car being disabled and had to have a larger (higher vehicle) and they found something i was not even looking for. and i love this SUV. when other places shut the door in your face they can make it happen. now im driving a awesome SUV, and it looks brand new.THEY MAKE IT HAPPEN for people even with the worst credit.

xlogan359

Feb 6, 2013

I visited Kunes Country Ford recently when looking for a new vehicle. I was met immediately upon entering the showroom by Dave Waro, who from that moment on, looked after my needs in a friendly, professional, and most importantly, "timely" manner. I was not familiar with Fords line of vehicles and Mr. Waro was most helpful in finding the vehicle I was looking for, He listened to what I had in mind as far my transportation needs and I appreciate the fact that thereafter he didn't waste my time or his by trying to sell me a more costly vehicle than was needed or wanted. I'm sold!!!! In an age and time where customer service seems to be limited at best; it was refreshing to feel that someone actually cared about "My" needs and not just making the sale so to speak. My experience at this dealership was pleasant from the minute I arrived and the whole Ford Team seemed interested in seeing that my needs were met. I give an excellent rating to all aspects of this review because it is easy to see that the folks at Kunes really care about customer service throughout all phases of the buying process. They are friendly, give extremely competative pricing, and showed their interest in seeing that ownership of one of their vehicles would be an excellent experience. So! Keep up the good work folks and thanks to Dave Waro especially, I'll see you again in about three years or 120 thousand miles.

topwop13

Feb 4, 2013

Felt very comfortable (no pressure). Negotiated well with each other. The employees were very friendly, accomodating and knowledgeable. The whole process went quick and smooth. Will definetly recommend and be back in the future.

A Blessing

Jan 31, 2013

My husband and I visited Kunes Country Ford... in Delavan WI in December. We thought that noone would be able to assist us in purchasing a vehicle due to some financial problems we had incurred throughout the years prior. We met Ms. Shelly and Dave at Kunes Country Ford. When I tell you they worked DILIGENTLY to make sure we got FAIR financing...we walked away a month later in a LEXUS .... They went above and beyond for us and for this we will ever be grateful. Will I recommend the company... I already have put their dealership as well as my salesperson "Dave" name out to my church community. He will be receiving a call in March for another wonderful sale. Thank you all at Kunes Country Ford for all you did in helping us get back our dignity and giving us a new start and blessing..the Alexanders

fordguy

Jan 31, 2013

In the past we've gone out of our way to purchase a vehicle from Kunes but now this is the third and most likely last time we purchase a vehicle from Kunes. The salesperson, Pat Pahmeier lied to us numerous times. She told us things worked on the vehicle that didn't. She quoted us repair prices on the vehicle after she said she talked to service. Later we found out by going directly through service that the price was significantly less. I used to think the sales people at Kunes were more honest and ethical than other dealerships. Now I see they have become the stereotypical "used car salesperson" and not to be trusted. They'll say anything for a sale. Not only Pat, but Brian K. the Sales Manager. LET THE BUYER BEWARE when dealing with this company. I used to recommend Kunes to friends, but now I'll warn them. The only bright spot was that Michael in Service was great! Two thumbs up for him and the service department. I'll continue to go to Kunes for service, but not for sales.

fordguy66

Jan 30, 2013

In the past we've gone out of our way to purchase a vehicle from Kunes but now this is the third and most likely last time we purchase a vehicle from Kunes. Pat lied to us numerous times. She told us things worked on the vehicle that didn't. She quoted us repair prices on the vehicle after she said she talked to service. Later we found out by going directly through service that the price was significantly less. I used to think the sales people at Kunes were more honest and ethical than other dealerships. Now I see they have become the stereotypical "used car salesperson" and not to be trusted. They'll say anything for a sale. Not only Pat, but Brian the sales Manager. LET THE BUYER BEWARE when dealing with this company. I used to recommend Kunes to friends, but now I'll warn them.The only bright spot was that Michael in Service was great! Two thumbs up for him and the service department. I'll continue to go to Kunes for service, but not for sales.

Randy

Jan 27, 2013

My wife and I recently purchased an automobile through Joe Brandenburg at Delavan's Kunes Country Ford and it was a pleasure doing business with him. The car is just what we were looking for, the price we settled on was EXACTLY where I wanted to be and the service was dead-on! What more could you want in transaction like this? We love our new vehicle and suggest you talk with Joe for you next vehicle.

skippesb

Jan 25, 2013

One of the most fascinating and yet daring experiences is to buy a car. I am happy to report that Shelly and Blake made buying a car a most rewarding experience. All of the individuals working at the dealership made my sister and I feel welcome. I would surely recommend Kunes' Dealership to everyone. I rate the services five (5) stars.Sincerely,Dr. Selestine Skipper, Ph.D.

psb2075

Jan 24, 2013

I was in the market for a quality used vehicle through the Fresh Start Program. I had received a few flyers from Kunes and went online to obtain more information regarding the program and to view their inventory. They actually had FAQs online which answered all my questions, but I was not sure if I qualified for a vehicle. I decided to check with Special Finance; everyone was extremely helpful, and I did qualify. I worked with Pat, who is an extremely professional and caring salesperson. We worked together for a few hours and I drove away with an excellent newer used vehicle. Though I did have a very minor issue with the vehicle shortly after purchase, it was repaired immediately at no charge. I was very pleased with everyone at Kunes Country Ford.

msmpres

Jan 24, 2013

Had no problem when buying the car, however, when we had to call back about a mistake THEY made when paying off our trade-in, I had the worst experience ever. Rude, terrible customer service, would not stop interupting. I would have recommended them, but now am so disgusted, I wouldn't go back if they paid me.

Holly

Jan 21, 2013

We just purchased our third car in three years from Kunes on Saturday for our daughter's first car. This is our second car working with Adam in sales and Matt in finance. Robert Watt is also amazing as is Brian Krafosky. We go to Kunes exclusively for our service as well even though there is a Chevy dealer in our hometown 20 miles away.We like their no pressure sales and the fact they get you in and out. Their pricing is fair and they remember their customers. I especially appreciate the fact they show you the deal screen as they are typing figures in and do not try to strong arm you into purchasing after market items you do not need or want.Thank you gentlemen. It is a pleasure to work with you.

U2laho2g

Jan 15, 2013

I have been a customer for twenty years and during the years I have bought all my cars, my children's cars there, and my late husband did also buy cars there. (Except the car I bought from Dane when he was working up in Jefferson.) We have always been able to get into a mutual agreement regarding price. It is always nice to deal with Dane and we have a great time going through the motion of haggling. Even though he sometimes withholds info, he somehow manages to make me think I've gotten a great deal. He is a great salesman and I do actually enjoy buying cars at Kunes. Dane understands my foibles and idiosyncrasies, and I think he is right when he claims no one else would put up with me ;-)The service department is great and very dependable.

New Escape Owner

Jan 11, 2013

The reason that we came back to Kunes for our new car purchase was due to our previous experience when we bought a new car from Kunes. We have also referred others to Kunes and our son bought a new car from Kunes. We had previously talked with Sarah when we were in for service and told her that when we were ready for another new car, we would come to her. The first day that we came to look at cars (knowing that we wanted a 2013 Ford Escape)we did not have an appointment. Sarah greeted us right away and since she had another customer referred us to Craig. Craig listened to what we wanted and arranged for a test drive. We liked the vehicle right away but not necessarily the color. By this time, Sarah was available and Craig had a customer who had an appointment. We discussed with Sarah the color(s) and options that we were looking for and she found a car (FWD) which she offered to have brought into the dealership for us to look at. We came back the following week and drove that vehicle. We asked Sarah about driving a vehicle with AWD/4WD as we had the previously week and about other color options. She checked her inventory and found a vehicle with the color and 4WD that we wanted. After driving that vehicle, we decided that was the one we wanted. Nathan worked with us on the financing and did a great job working with Ford Credit. When we came back to pick up the vehicle, Sarah explained everything to us, helped us sync up our phones etc. taking her time and not making us feel rushed.When we left, we were given the feeling that Sarah and Kunes truly appreciated our business. Sarah has been great to work with. She gave us all the time we needed to make the right decision for us, telling us that this is a big decision and she also made us feel as if we were buying the most "expensive" car on the lot and we were her number 1 priority. Sarah is an asset to your organization and made this whole process very easy.As previously stated, the great experiences we have had with Kunes (sales and service) is the reason that we came back and did not consider any othe dealership.

EMILVICKIE

Jan 11, 2013

The reason that we came back to Kunes for our new car purchase was due to our previous experience when we bought a new car from Kunes. We have also referred others to Kunes and our son bought a new car from Kunes. We had previously talked with Sarah when we were in for service and told her that when we were ready for another new car, we would come to her. The first day that we came to look at cars (knowing that we wanted a 2013 Ford Escape)we did not have an appointment. Sarah greeted us right away and since she had another customer referred us to Craig. Craig listened to what we wanted and arranged for a test drive. We liked the vehicle right away but not necessarily the color. By this time, Sarah was available and Craig had a customer who had an appointment. We discussed with Sarah the color(s) and options that we were looking for and she found a car (FWD) which she offered to have brought into the dealership for us to look at. We came back the following week and drove that vehicle. We asked Sarah about driving a vehicle with AWD/4WD as we had the previously week and about other color options. She checked her inventory and found a vehicle with the color and 4WD that we wanted. After driving that vehicle, we decided that was the one we wanted. Nathan worked with us on the financing and did a great job working with Ford Credit. When we came back to pick up the vehicle, Sarah explained everything to us, helped us sync up our phones etc. taking her time and not making us feel rushed.When we left, we were given the feeling that Sarah and Kunes truly appreciated our business. Sarah has been great to work with. She gave us all the time we needed to make the right decision for us, telling us that this is a big decision and she also made us feel as if we were buying the most "expensive" car on the lot and we were her number 1 priority. Sarah is an asset to your organization and made this whole process very easy.As previously stated, the great experiences we have had with Kunes (sales and service) is the reason that we came back and did not consider any othe dealership.

frogvball

Jan 11, 2013

The Durango did have to go back twice after it was purchased. However, they fixed it both times, free of charge. Pat was very personable and helpful. She is an excellent sales woman.

skip04

Jan 9, 2013

After driving two hours to look at a Super Duty F250. I came home empty handed. But a week later Steve got me the deal I was looking for. It was fun working with Steve, Danny and Nathan. Thanks Again

asnyder0114

Jan 8, 2013

Evan was extremely helpful and really helped me find the perfect car. He was also very patient with me while I made my mind up on which car to purchase. Everyone else was helpful and made the process quick!

R&S Smith

Jan 6, 2013

To experience a vehicle trade in for a new car to get any better than the experience I recently had would be a tall order. Our new Chevy Cruze represents the 6th new vehicle I have purchased from dealers. I feel that at that level of experience my words should carry some weight when I say it really can't get better. The staff is ultra friendly and knowledgeable. The facility is meticulously clean and comfortable. I was offered refreshments at my disposal and was made to feel at ease. My personal salesman, Joe Acquafredda should make the GM management very proud that their training and customer attention focus is paying off in spades as displayed by Joe. He commands a professionalism that is well balanced with genuine concern for the customer. I'm fortunate to have been afforded the opportunity to see how relaxing a new car purchase can be when the salesman function at the level that Joe displays. 5 Stars!

danimaluwp

Jan 3, 2013

Beat other dealer prices. Worked with us on the trade in. Love our new F150. We would go back and would recommend to others. Great experience.

ford1960

Dec 31, 2012

From the moment we walked on the lot Sarah was ready with the answers to our questions.Everything at Kunes worked like clockwork. Sarah,Danny and Greg were determined that we get the right deal. They let us take the truck home over night to drive the new truck which helped seal the deal.

t_degnan

Dec 31, 2012

I went to Kunes Country Ford looking for a used car that was good on gas. Rite away they had several cars for me to test drive. John new the vehicles well and was very helpful while I made my decision. Once I made my choice I got a very good rate for the loan thru Nathan. Signed the papers and I was off. I am very happy and would recommend.

steven.hall1

Dec 28, 2012

I also need to thank Bill Meyers who made this purchase happen. Gregg Kunes, I can not thank you enough!! These people went out of the normal customer service and sales to help me in every way possible. Brian & Mark washed the car, put some gas in it, and showed me everything about it. Everyone at the Kunes Country have been so courteous, helpful, and making my purchase a pleasant one. I can recommend and smile every day as I drive my auto with the Kunes Country name on it. THANKS!!

tjniekamp

Dec 28, 2012

I always ask my clients how they feel when someone meets their expectations. They say "good". Then I ask how they feel when someone goes above and beyond their expectations. They say "great!" This second response describes my total experience with Kunes Country Ford in Delavan, WI. The only reason for not giving all "5's" is the length of time it took for cleaning up the vehicle. I realize a "spot" delivery is difficult for a Service Department, but I think they could have re-prioritized their work to get it done faster. The price was just was Kelly Blue Book said the vehicle's prices should have been, so I know I wasn't taken advantage of.The reason I would recommend this dealership is due to Shelly. She went above and beyond my expectations to arrange my financing, which has always been difficult for me in this economy. She kept her promises all the way through the buying process. I was working with 2 other dealerships in the attempt to obtain a vehicle, but Shelly's believability and leadership skills came through the phone. So I bowed out of all other negotiations. She did not overpromise and under-deliver. When I perform sales training I always tell my 'students' that they will never have a sale if the client doesn't trust or like the salesperson, they will never get the sale. Shelly handled those two attributes wonderfully. She personifies excellent customer service.Thank you, Shelly (and you, too, Dave, for the follow through) for making this a very positive experience and finding the best vehicle available for me.

Scott and Lori

Dec 28, 2012

This was the first time that shopping for a new car that was actually a pleasure. Also, since we live a distance away, the dealership was very accommodating so we didn't have to make any un necessary trips back and forth. We would definitely recommend and would not hesitate to purchase our next vehicle from this dealership. They have taken the friendly factor to the next level.

tomjn348

Dec 28, 2012

Great except for the time to get the vehicle cleaned while I waited. But I understand "spot deliveries" are difficult to handle in the middle of the day. But Shelly going above and beyond expectations more than made up for any negatives. I would recommend this dealership, especially Shelly, to anyone. They truly do whatever is necessary to help the customer obtain what they want.

lmeinel

Dec 23, 2012

We were looking for a new vehicle. Our son has dealt with Brian in the past. So we called Brian late Thursday evening with the specifics we were looking for, price, features and sporty style. He called back in 10 minutes with the car that over the phone sounded exactly what we were looking for. At the dealership there it was exactly as he told us on the phone. John showed us every feature on the vehicle, explained the service that we would get with the lease. Kevin went through the finances and we walked out with a new car and a great lease price.Merry Christmas to me!

Red Hat Lady

Dec 21, 2012

As has been the case during the past forty years of purchasing FORD cars, I was treated professionally and courteously at this dealership. Craig was very thorough in showing/demonstrating the new features of my Taurus. The only negative: a higher trade-in value would have been appreciated since my car was in excellent condition. I definitely recommend this dealership to friends and family alike.

TMG TRADER

Dec 20, 2012

Top notch customer service in everything from purchase, service and finance. Kunes has a terrific staff of sales associates who take time to meet the customers needs. They know there product and are very informative. They also have very competative pricing, good finance rates and a capable service department.

Gmchone

Dec 20, 2012

I needed a different car because the one I was driving was old and was starting to need some repair work done. We received a flyer in the mail because we were former customers of Kune's Country Ford an decided to go to the dealership after I got off work. When we entered the showroom Sarah met us and we told her what we were looking for. We looked at some new trucks and she helped us with determining if that would be the best fit for our budget. Whe helped us with making the decision on a newer used car that fit our budget and needs.I would definately recommend Kune's Country Ford to anyone looking for a place where they courtious and respectful of the customer and at no time did we feel that we were being pressured to purchase a vehicle that we were not comfortable with.Thank you,Gary McHone

nonickname

Dec 19, 2012

Have purchased two new cars from Kunes.Best experience since 1986.

Drumguy4

Dec 19, 2012

When I need a vehicle, this is the only dealership I would go to. I have asked for some specific vehicles, and they have exceeded my expectations every time!I have asked them to help sell a very specialized truck (Snap-on Diagnostics Equipment Van)and they worked with me until it had a new home. Service is never an issue, they just take care of everything, and have even asked me to bring in a purchased vehicle so they could make adjustments they felt may be necessary. I have personally brought friends to to Kunes Ford that were having trouble with another dealer, and they extended every courtesy to my friends. These same friends came back to me, to thank me for introducing them to a group of professionals that they could feel confident in. This may sound too good to be true, but this is just the way these men and women do their jobs. They are a credit to the Ford Motor Company.

missanne53

Dec 19, 2012

My husband buys all his dump trucks, and now, all our cars from Kunes Country--the reason--Fantastic prices, greats salespeople, and dependable service. WE live in Illinois, and they are so accomodating--they truck my new Ford Edge down to me, and then pick up my old one (for the trade in). Any time I call there, I always get friendly, helpful people on the phone, who let me know that my business does matter to them. This is the kind Company that keeps me coming back!

pkchris

Dec 19, 2012

We love our new truck except for a couple of minor things like having cup holders on the dash and the front middle seat back being to high. Just wish Kunes Ford was closer to do all our maintenance.

Sslawson

Dec 18, 2012

My Partner and I needed a car. We do not have the picture perfect credit score and history. We shopped around for months, getting denied time and time again. Car shopping became a big let down and hopeless. Tina told us to contact Kunes and that they could help. Honestly, I didn't believe a dealership could get me a car and finance. We finally decided to give it a go. The day before we came in we prepped for financing, I'm so glad we did. We talked with Sarah and she guided us through the whole process. She wasn't pressuring us, or condemning our credit, she gave us optimism. The day came to get a car. We drove from Milwaukee nervous that we weren't going to be coming home with a newer car. Once we got there everything changed. The positive attitude that Sarah displayed put us at ease and made us feel comfortable. She and Kristen fought for us to be financed together. This means a lot to me, there aren't a lot of places that allow for us to be together legally. This was the moment I realized I'm not just another customer, I'm a friend. The customer service I received was the best I've ever had. I left with a car and a family. Thank you Tina, Sarah, and Kristen for helping us and treating us like family.

nonickname

Dec 17, 2012

99% good experiences.A few times talked with pushy or inexperienced people.Overall in last 6 years the best dealership I have ever done business with.

ChevyTraverse

Dec 13, 2012

It was a pleasure to do business with Kunes Country on the purchase of my new Chevrolet Traverse. Lisa was easy to work with. She was aware of the fact that I had entertained offers from other dealerships, and was able to put together an attractive deal with the help of Tine. They did not use any old-fashioned high-pressure sales tactics, rather took the time listen to my needs.

Craig N

Dec 13, 2012

I just had to have this new 2013 F150 STX. However, i knew i would be taking some what of a hit trading in a 2011 F150 so soon. Evan made it work out though! Getting me all the incentives i had coming made the hit very bearable. Quite comfortable! Not to mention the help of Curtis Knaack and Nathan Gamble to help with some fine details. Evan did an exceptional job with my needs. He has sold me 2 or 3 vehicles now. I always go back to Kunes Country Ford for my vehicle needs. They do an exceptional job in each and every way. FINE JOB!!!!!

jrambo

Dec 10, 2012

Evan made the typically stressful and laborious process of buying a car a breeze! His professional, considerate and respectful manner were fundamental in making car buyng such a positive experience. Will definitely recommend Evan and Kunes County Ford!

xXxWazupxXx

Dec 9, 2012

Hey my name is todd i bought the 03 jeep =)Not only do i really like jeeps but i really appreciate the expierence and the servies you guys provided. I would deffinitly recomend Kunes country ford to any one i know that is interested in buying cars. YOu guys did a good job you deffinitly know what your doing well THANK YOU SOO MUCH =)

itsgee

Dec 8, 2012

I highly recommend Kunes. I met with Pat Pahmeier for the sale of a truck. My husband had spoken with her initially and I wanted to surprise my husband with the truck. I had never tried to buy a car before. Pat made everything easy! She explained options on the truck completely. She also worked with me as I tried to find information she needed to complete the financing. She also helped me arrange the delivery of the truck to my husband's employment. She hand selected the delivery person to make sure the surprise and excitement we shared, was relayed to my husband at delivery. We completely surprised my husband and Pat made it fun and stress free. Kevin Kramer worked with me to complete the financing. He showed me the difference between rebates and low financing. He explained options that may be beneficial for our new truck. He was not pushy at all. He worked out a great deal for the purchase and took the stress out of a stressful situation. Bill Myers worked with us to close the deal. My husband wanted to make some changes to our initial financing agreement. Bill was very accommodating. When contracts needed to be rewrote, he happily did this for us. He worked hard to keep the original deal we had made. He was very friendly and helpful. The dealership was very friendly, people always asked if they could help me, offered me something to drink, and asked my daughter if she would like popcorn. Eric was the person in charge and at the end of the deal, he shook our hands and thanked us for the business. It is obvious that customer service is important to Kunes. They excel in this area. From purchase to price to delivery, they cannot be beat. We will definitely call Pat and purchase our future cars from Kunes.

chevyldy

Dec 7, 2012

I purchase a new 2010 Chev Equniox had the vehicle a little over one year but didn't like the front wheel drive so traded for a all wheel drive 2011 Chevy Equniox had this vehicle just about one year and had an accident. Kunes body shop repaired the vehicle and did a wonderful job and loan me a vehicle at no expense to me. I then decide to purchase a new Equniox so went in and purchased a 2013. I have worked with John, Adam & Shane as sales people and found them to be knowledgable and treated me with respect and answer all my questions. I new what I wanted but they helped me get just that. It was great to work with Matt, Robert, Tina and all the people at the dealership to be very professional and treat everyone like family. I would not go to any other dealership. They also do all my service.

patrickH1970

Dec 6, 2012

John Andreoni was very informative, polite and was helpful with any questions. The support staff was there to assist on any concerns I had. I would buy from this dealership again.

rmarx

Dec 2, 2012

Everyone at Kunes was friendly and very helpfull in finding the car we wanted. Steve and Brian went above and beyond customer sevice to make everything right. We have recommended Kunes to everyone we know who are looking for a new or used vehicle. Four words that we can think of that best describe Kunes are: Friendly, Accomidating, Value, and Integrity!

Paul Gneiser

Dec 1, 2012

Very friendly & knowledgable of her products .Went above & beyond to get the deal done. She showed me the entire dealership introduced me to the management . Stayed late to make sure I understood all the wonderfull things that my truck has to offer !! THANKS SARAH !