Tony Harvey

7 de sep. de 2021

While getting ready for a weekend trip through the desert to Arizona my tail gate would not open on my Range Rover. Drove to Land Rover Rancho Mirage and Casey got it handled. I was quoted 90 minutes and Casey got me out in 15. He could not have been kinder in that moment. Couple weeks before that Sam informed me that my cooling system was leaking. Living in weather that hits 120 on occasion I was glad he took care of it. Kudos to Land Rover Rancho Mirage; Michael's team is on it.

Ashley M.

23 de ago. de 2021

I didn't buy a car from this dealership but I feel I needed to share this because of how I was treated bythis person and whoever in the range rover dealership. 1st off when I called asking questions about a vehicle no sales person wanted to take my call because it wasn't that important what I asked about and so I didn't try calling back since it wasn't important, my 2nd incident happened about 4 weeks ago and I spoke to Jacob and asked for advice before purchasing a range rover, he told me he was gonna call me back after talking to his manager and yet no call back again. People at the range rover dealership don't seem to care as much and they just lost a buyer that was gonna put enough money to buy a vehicle but since no effort was made I will take my business somewhere else where they know how to treat people right. I hope your manager shows you a bit more of professionalism towards your future clients/buyers and the dealership your working in.

Brenden M. Banfield

22 de jul. de 2021

Alan Leighton, and the entire crew at Land Rover, from service to management, were amazing to work with. Thank you for always giving fast, superior customer service making it an overall great experience. Thank you again, Brenden Banfield 3 Bears Realty

Vehicle Six

6 de jun. de 2021

The engine light on my LR4 suddenly appeared while visiting our home in PS. I had to drive my Family back to LA that evening and was concerned I would encounter issues. Although the service Dept. was closed on Saturday, I was helped by one of their staff, Joshua, who promptly offered assistance and inspected my vehicle. He then directed me to Jacob Dutton who ran a diagnostic and identified the issue. He explained his findings and then assured me that the vehicle was safe to drive that evening. I was advised to follow up with my local LR service dept to reconcile the problem. I am grateful to these 2 gentleman for their help today. I had essentially come off the street with an older model Land Rover on a Saturday afternoon in 100 degree weather, yet we were not turned away. Here is an example of OUTSTANDING customer service which I received at Land Rover Rancho Mirage.

Brian Plechaty

12 de oct. de 2020

Made appt and 2 day later they canceled my appointment and I had to go back to Oregon. They didn't care.