Used Cars for Sale at Larry H. Miller Chrysler Dodge Jeep Ram 104th in Thornton, CO

Michael D Vutov

Nov 20, 2016

Great place to purchase new or lightly used. Justice was extremely helpful and went out of the way to find something exactly in line with my priorities.

Virg Burneikis

Nov 17, 2016

Thanks to Chris Meachum, my experience was great. Thank you, Chris, very much!

Bestmom

Nov 14, 2016

Everyone at this location was friendly and helpful. Will Wooten did everything he could to get us a great deal including introducing us to the general manager who was visiting. I didn't want to play the numbers game and honestly feel like we got a very good deal on the ram truck we purchased without a lot of hassle. We will be back!!

I'm going back

Nov 14, 2016

I needed to have some maintenance and a detail done and these 2 treated me like I was part of the Larry H Miller family. Made site I knew what was going on and even personally checked in with me throughout the process. Thank you Larry H Miller. Best dealership I've ever worked with.

Gail C

Nov 7, 2016

Will was amazing to work with. I felt no pressure - which was really nice!Ron in finance made things easy to understand, and was easy to work with.

Ryan Jester

Nov 6, 2016

ExcellentExcellentExcellentExcellentExcellentExcellentExcellentExcellent

LTatty

Nov 6, 2016

Ira was the best. Told him what I wanted and he had 3 Grand Cherokee s waiting for me to drive when I got there. All I had to do was pick one and he made the rest easy. I was in and out in 2 hours. Being a lawyer, you have no idea what that meant to me with my schedule. Will be leasing my next Jeep from him as well.

grandcherokee

Nov 5, 2016

Sales person Josh Bauer was good take care of customer's require and helped. and has a good sense of humor and good knowledge.It was nice to meet for bought a new car. Thank you..

Linda Lopez

Nov 5, 2016

Chris is top notch as a service advisor. Always answers my calls & keeps me updated. Price/cost of repair/warranty work was quoted & great - competitive

David Thompson

Nov 4, 2016

I'm glad the follow my problem A.J is a excelente person and I have the solution very fast thank you for everything A.J

Tammy

Nov 4, 2016

Shopping for a new vehicle can be a trying journey, especially when you consider purchasing it from a dealer in another state. However, Dennis went "above and beyond" to ensure all my questions were answered and concerns addressed. Throughout the process, he was proactive and insightful. Even more impressive when you consider all of our communications were over the phone and email.Before I contacted the out of state dealership, I prepared myself for a different buying experience. However, Dennis and the other team members proved all customers are valued at LHM (Thornton).

Robyn Lorenz

Nov 3, 2016

Nathan was wonderful and made my buying experience fun! He is very knowledgeable and explained everything very clearly from the financing to how to use all the new gadgets in my Jeep Cherokee Trailhawk. Thank you again!

champ24

Nov 3, 2016

Nathan was wonderful and made my buying experience fun! He is very knowledgeable and explained everything very clearly from the financing to how to use all the new gadgets in my Jeep Cherokee Trailhawk. Thank you again!

George Bainum

Nov 3, 2016

Ryan Zuniga was a Great Salesman! Very competent, not pushy. When I'm ready to buy another car I will be calling Ryan. Very pleasant excperiance. Thank you.

Linda

Nov 2, 2016

I worked with Jadon, who was a pleasure. I knew what I wanted, negotiations went fairly quickly.

Shannon

Oct 30, 2016

Phillip , bill , caleb and zack in ram truck division rock..the got me an awesome price on my ram 3500 and to top it off interest rate was better then i exspected.this is my 3rd new car purchase and i must say this one was my best experience yet.

mark holman

Oct 29, 2016

Excellent Service. Michael Fadase was awesome! Lots of product knowledge.

Karadenver

Oct 29, 2016

Fantastic customer service, very patient they wanted me to have the right vehicle that was right for me. Telling all my friends and family to come here, extremely professional and customer service orientated

marshall gutierrez

Oct 29, 2016

Justice Padilla did a great job in helping us with our first time lease of a new dodge ram 1500.This experience was actually very enjoyable. He was very professional and made us feel very welcome.We are very happy and will tell everyone to go to Larry Miller and see Justice.Thanks for all you do!

Milo2121

Oct 29, 2016

Larry Gallo did a fantastic job with getting a vehicle that was the right fit for us in the right price in a short amount of time. We will be recommending Larry to our friends and family who are looking for a new vehicle.

Jon Brunecz

Oct 28, 2016

Lucas and the whole staff went out of their way to please! The whole process, of purchasing my Charger, was hassle free! No pressure felt!

Kersni

Oct 28, 2016

Laura went out of her way to make the buying process very easy. She was extremely helpful in getting us a great deal. Would recommend her to anyone wanting to buy a vehicle.

jacque hinrichs

Oct 27, 2016

Nathan Grizzoffi knows it all when it comes to Jeeps and off roading. It was a pleasure doing business with him. He made our buying experience exciting and fun. I would highly recomend him to all who are interested in any Jeep Wrangler purchase. He is simply the best because he loves off roading.

Gmoney

Oct 27, 2016

So I was thinking bout trading my truck in for about a year or so... then one day I was talking to the most beautiful woman I've ever known... I was so nervous to talk to her, butterflies in my stomach, weak in the knees, sweaty palms, I didn't know what to say, didn't know what to do but I kept my cool... come to find out she worked at Larry h miller, so not only did she have the looks but she sold trucks for a living and doin very well for herself... I was lucky enough to spend all day with her, had lunch, joked around, flirted and just made a deeper connection with her... and oh yeah, looked at almost every truck on the lot while doing so... she made me feel special, she made me feel loved and by the end of the day she helped me get into the truck of my dreams... now only if I can keep her as the girl of my dreams.... thank you so much Mariah XOXOX

jacque hinrichs

Oct 26, 2016

Nathan Grizzoffi knows it all when it comes to Jeeps and off roading. It was a pleasure doing business with him. He made our buying experience exciting and fun. I would highly recomend him to all who are interested in any Jeep Wrangler purchase. He is simply the best because he loves off roading. Ron Ruby found us the lowest interest rate and he has a great since of hummer

Arfisheriii

Oct 24, 2016

Easiest vehicle purchase I have ever had. Walked in, test drove two cars and left with the one I wanted under the terms I wanted. Ask for Nathan undoubtedly the most knowledgeable sales associate you will ever meet!

Derek

Oct 22, 2016

Great car buying experience! Lucas Keenan was very helpful! Would Highly recommend!

Jennifer Deshazer

Oct 22, 2016

Great service, fast oil change and relaxing atmosphere

Colorado Jeepster

Oct 21, 2016

My experience purchasing my new Jeep grand Cherokee was fantastic. They treated me like I meant something and that my purchase was important. Thank you!

hm96

Oct 21, 2016

Went to buy a 2 door Jeep Wrangler, came out with the top of the line 2016 Jeep Wrangler rubicon. Sales guys seemed to be trying to get me to go with the most expensive jeep of course but they listened to the style I wanted and delivered just that. Couldn't be happier with my jeep.

ndv-yaw-sew-2cj

Oct 21, 2016

Excellent service profesional people frenly and they work with you. I recommend to anybody Who is luking for a great service and a good selection of professional people. Chris keddington is a very professional salesman.

Duane

Oct 18, 2016

Susan Odell took ALL the stress out of ordering my dream Ram 2500 Truck. She listened to my needs and concerns. She answered ever question I had. Susan reviewed every option available and explained exactly what these options cost. You could tell that Susan took it personal in getting the order right to insure I was getting my dream Ram truck. I would recommend Susan Odell to my family, friends, and co workers. Just an awesome experience!!!!!!!!!!!!

Duane

Oct 18, 2016

Susan Odell took ALL the stress out of ordering my dream Ram 2500 Truck. She listened to my needs and concerns. She answered ever question I had. Susan reviewed every option available and explained exactly what these options cost. You could tell that Susan took it personal in getting the order right to insure I was getting my dream Ram truck. I would recommend Susan Odell to my family, friends, and co workers. Just an awesome experience!!!!!!!!!!!!

sadbuyer

Oct 18, 2016

Gary, Sorry it took so long sir to get this to you. I sent a tradesman 3500 white in color and a Laramie as well. both vehicles have rebates as well. let me know what you think, the SLT you saw online happened to be a dealer trade for a different customer so we actually dont have that vehicle but I can work you a deal on theses two of which ever one you decide on. Thanks ChrisSo why was it on Auto Trader???????????????? I need to speak with a manager!!!!!!!!!! We went over this truck on the phone together this morning just after 9 am this morning??????????? You assured me this truck was available and you would not let anyone else purchase the vehicle????? You said to give you an hour and you would get back to me?????????????????? When I called around noon, you apologized and said you were to busy selling anther vehicle and had found someone else to help and they would contact me??????????????? It's now 2:30 and you send this answer in an e-mail????????????? I have bought a vehicle from a LHM dealership in Colorado Springs and had a wonderful experience?????????????????? This time not so much???????? And please have a LHM representative call me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Gary Romano Larry H. Miller RAM Truck Center 104th1-866-729-1656 2500 W. 104THDENVER, CO 80234Stock No. HG552478 VIN 3C63R3LL4HG552478

James D

Oct 17, 2016

Just purchased my new vehicle from LHM with the help of Nathan Grizzoffi. Fantastic service and support from everyone at the dealership. If you are in the market for a good vehicle go see Nathan at LHM.

James

Oct 14, 2016

Thorough work, car was also cleaned and has new tires.

Bbanka

Oct 7, 2016

Want to comment on the great service experience I had yesterday. Called and spoke to Robbie in service and he was able to get my truck in without an appointment as I am leaving today for a long weekend and needed it for my trip. They were very helpful and I will definitely take my truck back again.

Mark Anderson

Oct 6, 2016

Very pleased with the overall experience. Was kept informed of progress and my questions were answered clearly and succinctly. The Durango has been running smoothly without any problems.

Kurt Smith

Oct 5, 2016

SERVICE DEPT IS HORRIBLE!! They dont do all the work requested and cant fix chronic issues! READ OTHERS REVIEWS IT IS NOT JUST ME THEY ARE HORRIBLE!!!I have a 2015 Jeep Renegade that has visited the service department for basic oil changes and check engine lights (SAME ISSUE THEY STILL HAVE NOT FIXED) and a stuck key, THAT WAS A TOTAL SCREW UP. They have not rotated the tires and this last time during a test drive they got road paint all over the front driver side and will not pay to get it cleaned. The Service Department does not do the work they are supposed to and returns the car with grease on the door or sticky stuff from the cleaners on the dash, oily finger marks on the headliner or now road paint. 1st Oil change 7/14/15 oil on shift knob and steering wheel, 2nd 10/9 15 sticky stuff inside on window and dash, since then other little things, oily finger prints on the doors, last set of seat covers had oil on the dirver side by the seat adjustment lever, little stuff but this is my car and they should take care of it. This while they cant fix the check engine light and 4x4 not working. READ ON to see the lie they had to admit to!The last two oil change/tire rotation visits they did not rotate my tires. I pointed this out the 1st time as the low tire pressure on 1 tire was in the same place. They told me the sensor had not "reset" and that was the issue. The second time I took pictures before I dropped it off, and at completion I showed Jon Cambell the pictures of before and after, he immediatly told me that the sensor had not been reset, I had already driven the car from the dealer to federal and back, he then said that the tire sensor must be bad. I drove the vehicle home checked the pressure with my gauge, it was low, filled it up and then took a picture of the dash showing the sensor was not bad as it read the same all the other 3 tires now. I sent these pictures to Jon and at that time he admitted that the work was not done and that it would appear the tires were not rotated the last two times. I have had a check engine light that comes on and the 4x4 does not work, that have had it 3 times prior to the last complaint and they can not fix it. This time they put in a new wiring harness, test drove the vehicle and ran over white road paint and will not pay to get it cleaned.They state that there is no road work going on where they drove it. I am on a mission now to make sure you know what your getting into these guys are awfull. They will take you car as they get paid from chrysler to perform warrenty work that they dont seem to be able perform. THEY MAKE THEIR MONEY YOU DONT GET THE SERVICE YOU ARE SUPPOSED TO!

Gary Grimes

Oct 3, 2016

Ira was outstanding. He did research BEFORE our visit and was well prepared. He was willing to go the extra mile and find us the car we wanted. The buying procedure was as good as it gets!

Jon Wiegel

Oct 2, 2016

Dennis Haubert and the crew treated us like we were #1 will always return for vehicles and always highly recommend them like we already have been since the purchase of our 2016 Cherokee.

Horrible Place

Oct 2, 2016

Advertise finance everyone. Lie! Told my son they would call the next day a week later no word and not returning my son's phone call! UNPROFESSIONAL! Would not recommend this dealership! Horrible customer service.

Cfarley

Sep 19, 2016

We started looking at the jeep grand cherokee, Nathan was so informative and professional, that we went back the next weekend to look at trucks. I had another maker in mind that I really liked, but I bought the Ram instead from Nathan! Great experience all around.

Brett Patterson

Sep 15, 2016

Great experience. Friendly staff. Nathan my sales person was very knowledgeable and really impressed me. He made it a good visit and I would recommend this dealership and him for future purchases.

D.HIBL

Sep 14, 2016

I PURCHASED THIS VEHICLE 1 YEAR AGO FROM THIS DEALER AND WENT BACK TO HAVE IT SERVICED. I WAS EXTREMELY PLEASED WITH THE SERVICE AND THE FACILITIES. EXTREMELY CLEAN AND TIME THERE WAS MINIMAL.

TAH

Sep 12, 2016

Service was friendly and fast, keeping my expense for a rental car at a minimum.

Tania Sossi

Sep 5, 2016

Excellent experience. Lucas and his colleagues was very helpful and wonderful to work with.

Joshua Zinn

Aug 31, 2016

Bayo was very help. Very good car buying experience.

Bob

Aug 26, 2016

The process of completing a recall on our Jeep Cherokee (to fix a potential problem with the automatic tailgate mechanism) took much longer than expected. The initial installation resulted in intermittent operation of the tailgate. Subsequent trips to the dealer's shop failed to correct the problem. The (new) Service Manager was responsive, and arranged a three-day adventure in the shop with experts from Chrysler. They managed to identify and fix the problem: a pin was pushed out of a connector so that it made intermittent (or no) contact. This permitted generation of spurious "obstruction" signals which forced the tailgate to abandon its operation and return to its starting position. The tailgate now works every time, as it did when the car was new.Through all this, our service rep, Kelly, did what she could to keep us informed and to schedule our return visits. I hope the new service manager will be able to improve the shop operation, but I know there's a lot of pressure to get the job done fast."If you don't have time to fix it right, when will you have the time to do it over?"

Jayme peitsmeyer

Aug 18, 2016

My buying experience with LHM Ram was awesome. From the salesman, to the sales managers nothing but perfessionals. They listened to my needs, didn't try to put me in a truck that was way out of Budget. Kaleb in finance got me a great rate. Thank you again!

Kelliejl

Aug 15, 2016

Jadon Tunis was are sales rep. We have had nothing but problems with the car he sold my dad. First off on the test drive Insaid something about the car bouncing around and the shimmy I felt, he said must need tires rotated and balanced. Ok yeah... So my dad went ahead and bought the stupid car. First off he had to come in twice to sign paper work. We noticed shock was missing from back passenger wheel. Came on and talked to Allen who supposedly was a manager, let him know about issue, he said wait until this "great warranty" they sold my dad to kick in and it would cover it. They never sent in registration paper work so dad had to pay for a extension. Went back to dealership spoke to Jadon the guy who sold him the car, who said he would take it and get it taking care of immediately. He drove off in my dads car, came back and said it was there when we got the car HA. When he took it to wherever all they did was paint a blue line on the other shock.. Jadon said the shock was ripped off and we must have done it cause they would never sell a car that way. BS. My dad then took it to service department and low and behold the "great warranty"!doesnt cover it. So dad takes car to reputable car mechanic who says " there is no way this just happened it isAll rusted out been this way a long time" this dealership did not only screw my dad in the car they put him in they have also endangered hisLife and everyone else's who rides in the car. With a $2000 dollar price for my dad to get this fixed.

Dcure13

Aug 13, 2016

I inquired about pricing on a used 2014 Honda Odyssey LHM had on the lot. The price seemed very reasonable, so I scheduled a test drive. On the test drive, I verified pricing with Nathan. Everything seemed to be in good shape, so I scheduled a longer test drive so that I could show my wife the next day.I drove up to get the car on a Saturday morning. After I had it home and had shown my wife and kids, I received a phone call from Nathan that he had made a mistake on pricing and it was actually $10K more expensive than he had quoted. Obviously, I immediately returned the vehicle. Nathan met me at the door with a "deal" to make things right with a slight discount on the upcharged price. He also offered me $8,000 on my trade, when the lowest offer I had received from other dealerships was $9,500. Obviously, it was not a "deal."I was assured by Nathan and his manager Bill that the original pricing mistake was merely an accident. I am inclined to believe them, but given the 3 day time frame that the original price had stood for and the timing of the phone call to let me know pricing was different, the seed of doubt enters one's mind.The bottom line is that you shouldn't expect this to be any different than any other dealership. You MUST negotiate everything. Shop around. You have to be ready for unannounced fees and "option packages" to be added to your bill. And, you have to tolerate and expect the typical sales tactics that dealerships are known for.I wish you the best of luck in your used car search. God knows we all need it.

James Arjuna

Aug 8, 2016

My experience was the best. The most pleasant car buying experience ever, and I have bought a lot of cars. I am 68 years old. Jadon Tunis was very professional and got the deal done fast, and we got decent terms on the contract. Jadon, made us comfortable and he found the exact car we wanted and needed for our lifestyle. The car was delivered clean and spotless. It would be nearly impossible to do better today.

denverDeveloper

Aug 3, 2016

This team is amazing! Ira, Sevan, and Tyler helped me get my dream Jeep and made sure that everything I needed was taken care of before I left.I couldn't have gotten my Grand Cherokee without their help and I'm grateful for their professionalism and ability.They are kind, authentic, and genuinely interested in keeping every customer as a happy customer for life.If you're considering buying a new car, you should definitely pay them a visit; it's worth the trip.

hbrumleve

Aug 3, 2016

This team is amazing! Ira, Sevan, and Tyler helped me get my dream Jeep and made sure that everything I needed was taken care of before I left.I couldn't have gotten my Grand Cherokee without their help and I'm grateful for their professionalism and ability.They are kind, authentic, and genuinely interested in keeping every customer as a happy customer for life.If you're considering buying a new car, you should definitely pay them a visit; it's worth the trip.

pj4560

Aug 1, 2016

Very pleasant experience buying my new Jeep Renegade Limited from Susan Odell. She was very friendly, attentive, honest, and good to work with overall. Same with the guy in the finance department...forgot his name. Would work with those two again!The service department however left a little to be desired. When dropping off my car for some extras we wanted installed not one person from the service department looked up from their computer to greet me. I finally had to ask if I was in the right area. (I wasn't.) Then I had some questions about the extras we were having installed, and was treated with open hostility and rudeness by Dan Knofke (sp?). He was blatantly rude and passive aggressive. Even when I called him on it he didn't change his tune or apologize. I don't think I would have made this purchase had I dealt with the service department and Dan first.

Bob Child

Jul 29, 2016

Gary Jakober Sr. was very helpful. The service department did a great job, made some recommendations, and got my vehicle out the door on time.

Chris

Jul 28, 2016

Nathan Grizzoffi helped me find what I was looking for very quickly. He narrowed down my search and didn't give me a hassle with my trade in. I was treated with respect and the process moved forward very smooth through locating the vehicle and with financing as well. I had a deadline to meet as far as time and Nathan did everything possible to meet that deadline. Thank you for your attention to detail.

Mike C

Jul 28, 2016

Very very curtious and helpful with all my questions.

cwilli4275

Jul 28, 2016

Nathan Grizzoffi helped me find what I was looking for very quickly. He narrowed down my search and didn't give me a hassle with my trade in. I was treated with respect and the process moved forward very smooth through locating the vehicle and with financing as well. I had a deadline to meet as far as time and Nathan did everything possible to meet that deadline. Thank you for your attention to detail.

Dave Neuman

Jul 27, 2016

Matt Moran was very professional, knowledgeable and allowed us to take the time we needed to make a decision. Other salespeople at other dealers were pushy and just obnoxious in trying to get us into anything. Matt was a pleasure to work with, we felt he had our best interest in mind.

Julie Wallace

Jul 24, 2016

Fast and efficient service. Thanks Chris for your help.

"Lil Dora"

Jul 12, 2016

This place doesn't follow you around like a puppy they wait until your ready to talk. Although the original suv my mother wanted didn't work out, the second car was twice as better and newer and her favorite color.. Red Thank you Mike and Larry Honest miller Nissan

tONY PATRICOLO

Jul 11, 2016

Good experience, the customers service and employee interaction was great.

newtojeep

Jul 9, 2016

Larry Miller Jeep is not the closest Jeep dealer to our home - but we are glad we made the drive.The overall buying experience was totally pleasurable up meeting with the finance dept. We felt the finance person was rude and pushy when it came to selling the extended warranty. On the other hand - our sales person, Susan Odell was spectacular.

Al Kunze

Jul 7, 2016

We had an emergency and LHMiller Dealership accommodated us promptly, courteously, and honestly! Actual repair cost was LESS than the estimate and service exceeded our expectations.

K-Dubs

Jul 4, 2016

Jadon was a great help. Thanks for the great jeep gc!

Jonathan Wilkinson

Jul 2, 2016

I had a roll over and total loss on a Jeep Patriot about 2 and a half months ago. Not one dealer could get me into a vehicle, and I was laughed out of several places. Everyone told me I would need $6,000 down because they only saw what was on the computer screen. Nobody believed me, even with paperwork in hand that my Jeep was a total loss and Gap was covering everything. I spoke with Ira Tew the Internet Sales Manager at Larry H Miller. Walked in nervous that I wouldn't be leaving with anything like usual, and not only did he get me into a vehicle, he got me that absolute best price, along with a great warranty, e.t.c. Everyone was super friendly and worked very hard for me and I couldn't be happier. I will be going back when I get into my next vehicle and I will be working with Ira again. What a great team!

Tanya Tenorio

Jun 30, 2016

The service was good. I probably could have had it done cheaper elsewhere as the sensor was not really in a place that was difficult to reach but Chris was great and easy to work with.

Mark

Jun 24, 2016

The overall experience was excellent,and I highly recommend. I had made a new car deal with a dealership in Iowa. No Denver Metro dealers we anywhere in the ball park in terms of price. When Larry H. Miller salesman Dennis Haubert called he asked some clarifying questions and within 30 minutes matched the price quote I obtained in Iowa! Saved me a 1000 mile trip!Overall facilities got below 5 stars for the parking lot only. The interior facility was excellent. The parking lot ingress and egress is challenging, and I understand the layout is decades old.Mark

Andrea

Jun 23, 2016

The salesman was great to work with. The dealership had a large selection to choose from.

Galen

Jun 22, 2016

The customer service with our salesman, finance person, and the dealership was great! Very professional as well as friendly through the entire process. I highly recommend using this dealership for car shoppers.

Tracy D.

Jun 21, 2016

I am so pleased with the quality of service I received from each individual I did business with. Dominic in Service took great care of me when I had to have my other vehicle towed, and a month later, when I came shopping for my first Jeep, Jaden helped me explore several possibilities before I chose my 2016 Jeep Cherokee. I love my new car, and I know I made an well-informed decision. Her name is Ruby!

M. Shaw

Jun 20, 2016

Steven Salg and an associate named Ray took great care of us. We bought a Chrysler Town and Country minivan - 2015 - and we paid cash for it. The process and test drive was fun and they were incredible polite, accommodating and showed excellent service. I would recommend these people and this dealership to everyone. Steve helped us in advance by choosing some 2015 models for us to test drive. We were looking for a new car, but with a few thousand miles on it. Although we were routed through Finance, that was just to sign papers. We could not be happier!

TC

Jun 20, 2016

Great customer service. I got exactly what I needed in a used car without any hassle or pressure to upgrade to a new or more expensive car.

mmart28

Jun 20, 2016

Kelly Gardino has taken great care of me everything I have brought my truck in for service! She has done an outstanding job taking care of my truck during the vehicle recalls for certain parts also, having it done in a timely fashion.

john

Jun 17, 2016

Nathan was very knowledgable,showed me the car top to bottom. The whole experience was great, Tilo in finance was great, Would recommend the dealership to anyone.

Cynthia

Jun 15, 2016

Purchasing a new car can be very stressful for the majority of people. Thank you and your staff for taking the time needed to assist us with this major purchase. Our salesperson was very knowledgeable, patient and accommodating.

Dromero74

Jun 14, 2016

I have to give major kudos to the staff at Larry H Miller Chrysler Dodge Jeep Ram 104th; from the moment I walked in the door until the time I left I was treated with the utmost customer service. Everyone was so knowledgeable and helpful to ensure I drove away with the perfect vehicle. Special recognition to John, Laura, Zack, Bill and Caleb; this team is hands down AMAZING!! I will definitely be going back for my future vehicle needs.

tiffany gerbig

Jun 11, 2016

These people are wonderful, I worked with William and he made us so happy. Very fast service, the whole deal took 2 hours. He listened to what we needed and we got what we wanted. They worked with us on the loan. I love them will always come back.

Malcolmmarotz

Jun 11, 2016

Great experience. Was helped by William Reynolds. Did a great job. Did not come off negatively like other salesman do. Knew exactly what we needed and walked put with car same day. Went above and beyond. Very patient. Very likeable.

Christie Benners

Jun 10, 2016

Disappointed in how the dealership is handling all the recalls on my 2014 Jeep Grand Cherokee. Last August I was put on a recall parts list but never received a call. I have 3 recalls now, two of which I have scheduled for July. Now, I'm on another list for parts for the third recall.

Stephen Vaughan

Jun 9, 2016

The buying process should not take four hours. In my case the deal had already been completed before I entered the dealership and yet I still had to waste four hours of my time waitng to complete five minutes of paper work.

David Woods

Jun 8, 2016

all the work done on my truck was great I had my truck in for the air bag recall and oil change they even washed my truck 2008 dodge 4by4 quad cab

Jessie67

Jun 8, 2016

Something wrong with the rating part but anyway just wanted to say this Dealership was awesome. My daughter and I were able to purchase the car and truck that we needed! Thanks to Chris for being a great salesman! He made it happen! John was awesome and so was bill. Thanks guys and will tell all my family and friends about this place! Thanks again!!!!

Joe Talarico

Jun 8, 2016

The previous ownership was engaged with the community and emphasized Quality service including Vacuum and washing with the seats protected and paper mats etc. The attendant was courteous and engaged;.I was pleased to get my vehicle washed after servicing : I saw a friend whom I recommended to purchase a new jeep from the previous ownership last Sunday. She asked me if I was pleased with the service policy and expressed her frustration over the difficulty of a ride to her office after she had scheduled a service appointment. Just a heads up comment; constructive I hope. Jt

CHRISTINA OCHOA

Jun 7, 2016

Had a great visit with this Dealership. Chris was a really good salesman! Very informative and quick with his paperwork. Made us happy not waiting around for hours! That's a plus! The whole team was awesome. They got a car for my daughter also! We were surprised to see the great customer service! Just friendly people!

MIKE

Jun 5, 2016

Just purchased a 2016 Jeep Grand Cherokee from Larry Miller. My sales rep, Mel Glover, made the process a smooth one. I had purchased a Jeep before from Mel, and did not hesitate to give him a call to purchase another. Mel is a true professional in the automobile sales business.

Eric Ward

Jun 3, 2016

Worked with Jadon Tunis when we purchased a 2016 Jeep Cherokee. Jaxon did an excellent job working to get us in the vehicle we wanted. Initially we were looking at a Trailhawk, but the price was a little high for what we wanted to pay. Jadon ended up finding us Jeep Cherokee Limited which was almost identical to the Trailhawk, but was cheaper in price. Jadon was easy to work with and was very patient with my wife's demands. Overall experience was excellent.

Lorie

Jun 3, 2016

We worked with Jadon Tunis on buying a 2016 Jeep Cherokee. Jadon was very patient and worked with us with what our pricing was and what kind of vehicle we actually wanted. Great experience!

Noda7277

Jun 2, 2016

I'd tried several dealerships to get a 2016 Jeep Renegade Latitude in yellow with the options I wanted, and Nathan Grizzoffi was the one to get it done. Living over 200 miles from the dealership, our discussions were through email, text and phone, and I had every confidence I was getting the same attention as if I had been in the showroom. Nathan's also been attentive after the sale. While returning from fueling the soon-to-be mine Jeep, a rock hit the windshield, causing a crack. Naturally it was disappointing, but accidents happen. Nathan's been in touch, keeping me up to date on when a replacement windshield can be installed. It isn't often a salesperson remembers a customer once the ink on the contract is dry, but Nathan does, and for that, I highly recommend him and Larry H. Miller.

Broncos forever

Jun 1, 2016

Nathan and his team were amazing from the start to driving off the lot in my new jeep. Wonderful experience I highly recommend it. No high pressure sales just people really trying to find you the right vehicle.

ClareElise

Jun 1, 2016

I shopped around quite a bit for my new Wrangler. Larry H. Miller CDJR stood out for its customer experience. Nathan Grizzoffi, "the Jeep Guy," bent over backwards to help me get into the exact jeep I wanted and made sure I was happy. He is passionate about what he does, which makes him a joy to work with. I highly recommend him. When you become a Jeep owner through Larry H. Miller, you feel like you become part of the family!

Broncos rule

Jun 1, 2016

Nathan and his team were beyond great and professional. Greatest experience buying a car no hassle and left feeling great with my new jeep! Can't say enough about the experience and knowledge of the staff and the dedication to a great experience.

Cmuzzin

Jun 1, 2016

Working with Jadon and the entire team was an overall amazing experience! If you are looking for the best customer service, knowledgable sales staff and helpful finance folks then contact these guys!

ClareElise

May 31, 2016

I shopped around quite a bit for my new Wrangler. Larry H. Miller CDJR stood out for its customer experience. Nathan Grizzoffi, "the Jeep Guy," bent over backwards to help me get into the exact jeep I wanted and made sure I was happy. He is passionate about what he does, which makes him a joy to work with. I highly recommend him. Larry H. Miller made the buying process easy. I did not feel pressured or hassled. I felt like they were excited to get me into the car that was right for meWhen you become a Jeep owner through Larry H. Miller, you feel like you become part of the family!

Mary

May 29, 2016

Dominick Faliano gave me the best customer service I have had there in a long time. Because of him I will be back!

alrodri

May 17, 2016

Ira and his whole team were so great! They worked very hard to get me into a car that I love. It was a great experience by everyone. We were treated with respect and they were honest. They answered every question we had and I left feeling great. Thank you guys!!

Kim Valenzuela

May 14, 2016

Our experience could not have been any better. Definitely not your average dealership. Customer service was absolutely amazing. Jason Tunis was very professional he actually listened to our needs. Didn't try to butter us up at all. Same with the financial associate Caleb Keadle. He Gave us options and definitely worked with us on price. We left that show room absolutely conviced our purchase was a great decision.

Mtnolson

May 12, 2016

Sales consultant was Jason Tessler, who was excellent. Answered all questions, got the info I needed with no pressure. I highly recommend Jason and Larry Miller Jeep.

Leighland & Liza

May 10, 2016

It has been said before that it is a "Jeep Thing" but it's very true! When I used my USAA app on my phone last night to look up dealers in the area I received an email from Nathan Grizzoffi this morning! I immediately recognized his name from various posts on JKColorado. The discussion was more like talking to a jeep buddy than a customer and a dealership. I can say after having a quick discussion on our passion for Jeeps and trading a few text messages we purchased a New Grand Cherokee Limited and made a friend along the way! I can really say the attention and dedication to go through the options & functionality on everything end to end made this experience absolutely amazing!

Lbg517sd

May 10, 2016

It has been said before that it is a "Jeep Thing" but it's very true! When I used my USAA app on my phone last night to look up dealers in the area I received an email from Nathan Grizzoffi this morning! I immediately recognized his name from various posts on JKColorado. The discussion was more like talking to a jeep buddy than a customer and a dealership. I can say after having a quick discussion on our passion for Jeeps and trading a few text messages we purchased a New Grand Cherokee Limited and made a friend along the way! I can really say the attention and dedication to go through the options & functionality on everything end to end made this experience absolutely amazing!

Katricia Martinez

May 5, 2016

Both my daughter and myself bought two vehicles together and couldn't be happier. Our salesman Bayo went above and beyond to make sure that we were both happy with our purchase. I have never had a benter car buying experience. Thanks again!

Therease

May 5, 2016

Kelly, the service rep is friendly and always willing to help. She adds the personal touch many service areas are missing.

Angela

May 3, 2016

Patrick O'Connell was my sales guy and he did an amazing job I would recommend him if your looking to buy a car. Everyone was nice and got everything I ever wanted in a car and made my dreams come true. The finance team killed it and got me the greatest deal ever with everything warrantied. The whole process was very easy and fast, there was no hassle and they answered all of my questions and took very good care of me.

Belinda Kovach

May 3, 2016

The Service Department always go above and beyond for us. I would not take my Jeep anywhere else!!

Alfonso

May 3, 2016

I have never had a car salesman that has been so honest and helpful. He went above and beyond to accommodate all of our needs. I would recommend him to anyone that's looking to purchase a car.

Angela

May 2, 2016

I bought a 2016 Jeep Patriot and my car sales guy was Patrick O'Connell and he did an amazing job above and beyond. Also the financing team who was Caleb did an amazing job getting me the best deal possible. I am more than happy with my buying experience and recommend going there and buying a car. Way better experience than when I bought my first car and it was easy and fast.

Darrell

May 1, 2016

I purchased a 2016 Jeep Wrangler Unlimited Rubicon Hard Rock a week ago and am delighted with the vehicle and the service I received before, during and following the purchase. "The Jeep Guy", Nathan Grizzoffi, is a Jeep enthusiast, listened to my intended purpose for this new Jeep and gave incredible advice on all available options including axle ratio. Nathan even helped me order catalogs from after market companies for off-road options and accessories that are not available from Jeep. Nathan far exceeded my expectations and was incredibly patient and friendly dealing with this rookie who is interested into off-road adventures. The process to close on the deal was speedy and the big surprise was with the delivery. In almost 40 years of buying vehicles I have never experienced a delivery like this one. Although I arrived at LH Miller near closing time, Nathan stepped through every feature of the vehicle from the 4x4 controls, radio/navigation, etc. Then Nathan proceeded to demonstrate removing and reinstalling the top and the doors! That was a first. Following the purchase I returned to LH Miller to install a backup camera. Nathan and a service representative were waiting for me before I even got out of the Jeep. They whisked the vehicle off and had it back to me before I knew it. I understand that Nathan will host a Wrangler gathering in a few months to acquaint owners with their vehicles, off-road clubs and products. This was more than a purchase; it was an introduction to a new exciting life with unlimited adventures with the new vehicle. Thank you Nathan and LH Miller!

Darrell

May 1, 2016

I purchased a 2016 Jeep Wrangler Unlimited Rubicon Hard Rock a week ago and am delighted with the vehicle and the service I received before, during and following the purchase. "The Jeep Guy", Nathan Grizzoffi, is a Jeep enthusiast, listened to my intended purpose for this new Jeep and gave incredible advice on all available options including axle ratio. Nathan even helped me order catalogs from after market companies for off-road options and accessories that are not available from Jeep. Nathan far exceeded my expectations and was incredibly patient and friendly dealing with this rookie who is interested into off-road adventures. The process to close on the deal was speedy and the big surprise was with the delivery. In almost 40 years of buying vehicles I have never experienced a delivery like this one. Although I arrived at LH Miller near closing time, Nathan stepped through every feature of the vehicle from the 4x4 controls, radio/navigation, etc. Then Nathan proceeded to demonstrate removing and reinstalling the top and the doors! That was a first. Following the purchase I returned to LH Miller to install a backup camera. Nathan and a service representative were waiting for me before I even got out of the Jeep. They whisked the vehicle off and had it back to me before I knew it. I understand that Nathan will host a Wrangler gathering in a few months to acquaint owners with their vehicles, off-road clubs and products. This was more than a purchase; it was an introduction to a new exciting life with unlimited adventures with the new vehicle. Thank you Nathan and LH Miller!

Kent

Apr 27, 2016

Just had the best experience ever in buying a car. Jason Tessler was our salesperson. Highly recommend Jsdon as a salesperson to work with. The entire staff at Larry H Mikler dealership was outstanding and professional.

David Ahl

Apr 26, 2016

Truly a wonderful experience! Patrick O'Connell was very informative and patient with all of our questions. I highly recommend him and Larry H Miller for their next car purchase.

trailblazer

Apr 26, 2016

Pleasure working with Nathan Grizzoffi . . . I don't really have time to compose a 50 character compliment for Nathan but you might get the idea . . . . . now don't be sending me a bunch of email . . . .

Melissa Thieme

Apr 24, 2016

We,had a Great experience! We will be doing business there again

Jackie CS

Apr 22, 2016

Bayo was great! Amazing customer service and support!Great choices for new cars, good availability of cars and great location! Right off the highway!I would definitely recommend it to anyone that's shopping for a new or used car.

LoveMyJeep

Apr 20, 2016

I went to the dealership knowing exactly what I wanted to buy, and chose LHM based on a recommendation from a co-worker. My experience was great! I ended up with a slightly different car then I had planned on, based on the extensive knowledge of Nathan - the Internet Sales Manager. He was nice, helpful and patiently answered all my questions! I would highly recommend asking for Nathan at LHM!

Richard

Apr 19, 2016

Great experience with the team at Larry H. Miller.

Zeah

Apr 19, 2016

Susan was the ONLY reason we didn't walk out on the deal. She carried the entire sale from beginning to end.

Earl Hurd

Apr 18, 2016

Jadon was Awesome to deal with. Jadon is very professional and made my experience great. I would recommend everyone to visit Larry H Miller and Jadon you won't be disappointed.

Hana McNew

Apr 18, 2016

About a month ago i worked with Tim Rankin to buy my new 2015 Jeep Grand Cherokee! I couldn't be happier with the experience. Not just during the process but they continued to follow up with questions I had to make sure I was happy! I love my new car and I know got the best deal from Larry H Miller after shopping around for several weeks. Tim was the best!!

GMR

Apr 15, 2016

I recently purchased a 2015 Dodge Journey from Larry Miller, my salesperson was Tim Rankin. I was very pleased with the level of professionalism imparted to me by both Tim and the staff! I love my new car! I would most certainly recommend this dealership to anyone with a car buying need.

Troy. R

Apr 15, 2016

I purchased a car from here, we worked with Tim R. He was courteous, helpful, had a friendly demeanor, and worked hard to get the best possible price on our brand new Dodge!

Vinton Clayburg

Apr 15, 2016

I have purchased 2 Rams from this dealership. My 2015 Ram incurred extensive damage when a deer hit me. All of the people in both parts and service were friendly, helpful and knowledgeable. Branden in Service was especially helpful. All the employees at this dealership are friendly and thankful for your business. I give them a 15 out of 10.

SidecarPlumber

Apr 14, 2016

Ira helped tremendously in building my Grand Cherokee. Everything went smooth. Auto being replace about 22 years old. Lots of nice goodies on this one. Will definitely purchase from him again. Can I give him a 6?

Bryan Harmon

Apr 13, 2016

Lucas Keenan and Matt Moran were absolutely the best guys l have ever dealt with when buying a vehicle. They were professional, friendly, and knowledgeable about the product the sell. I really felt a good connection with these guys and they definitely earned my respect, my references, and any future sales needs. Larry H Miller should be very proud of these two individuals for their dedication and professionalism.

Sidecar Plumber

Apr 13, 2016

Can I give this guy a 6? Can't wait to buy another new car.

Bryan Harmon

Apr 13, 2016

Lucas Keenan and Matt Moran were absolutely the best guys I have ever dealt with when buying a vehicle. They were professional, friendly, and knowledgeable about the product they sell. I really felt a good connection with these guys and they definitely earned my respect, my references, and any future sales needs. Larry H Miller should be very proud of these two individuals for their dedication and professionalism!

Kenneth O. Musick

Apr 11, 2016

The dealership and especially Bayo Alarape took very good care of my wife and I. I will recommend both to family and friends.Ken Musick

rtimothy74

Apr 11, 2016

I inquired online about my jeep and Nathan contacted me immediately. He was very professional and informative, without the usual pushiness of most dealers. I was traveling from Colorado Springs and Nathan worked around my schedule so that the purchase was quick and easy. Nathan located the jeep I wanted and had to get it from another dealer. After cleaning it and getting it ready, he had it delivered to me at Fort Carson. I would recommend you allow Nathan at Larry H. Miller help you with your next vehicle purchase!!

Heather Mcallister

Apr 9, 2016

Lucas Keenan was an amazing help. I didn't think I would even be doing anything but getting an appraisal and he went above and beyond for me. Even sitting with me for 8 and a half hours. He was so sweet and I even had my puppy with me and everyone made sure she was right at home with water and snacks. This place will go above and beyond for you. And especially Lucas :)

GoOrion

Apr 8, 2016

Overall we had a great buying experience with Jim Warfield at Larry Miller in our purchase of a 2016 Jeep Wrangler Unlimited. There initially were a few hiccups (one was obtaining the vehicle we wanted from another dealer) but Jim was absolutely terrific to deal with and he smoothed out all the bumps in the buying process. I found Jim to be professional and respectful to us as customers and that was very much appreciated. If you are looking to purchase a vehicle, I highly recommend contacting Jim at Larry Miller Jeep. They are also part of the Costco Auto program which we found to be another plus.

Heather1994

Apr 8, 2016

Lucas Keenan was an amazing help. I didn't think I would even be doing anything but getting an appraisal and he went above and beyond for me. Even sitting with me for 8 and a half hours. He was so sweet and I even had my puppy with me and everyone made sure she was right at home with water and snacks. This place will go above and beyond for you. And especially Lucas :)

Vickie LaBonte

Apr 8, 2016

I have bought several cars from Sam Drayton from Larry H Miller KIA and have been very satisfied with his service and customer service. He is always will to go over an above to get you the car that fits you and I love my KIA! I have send several referrals to him and he has taken very good care of them and my next purchase will be a brand new Jeep from him. I would recommend Sam to all my friends and co-worker as he is a honest and excellent sales person.

Chelee

Apr 7, 2016

I filled out an online form about an Unlimited Jeep Wrangler, and Nathan immediately contacted me. He was extremely informative, advised me on options, and let me know how his inventory fit what I was looking for.I scheduled a test drive with him, and had a great experience. I came to find out that Nathan is known in Colorado as "The Jeep Guy" and it was truly apparent how he got that name! He was able to answer every question I had, and I was in my new Jeep sooner than I expected!My buying experience was fantastic, and I look forward to learning more about my jeep and going trail riding with Nathan and his crew. Because that is what Nathan does - lives and breathes the Jeep LifeStyle.If you are thinking about buying a Jeep, I recommend Nathan because he will understand what you are looking for, knows everyone and everything about customizing, and fair and honest throughout the buying process.

marissajoy

Apr 7, 2016

After looking for the perfect Jeep for about 2 years now, I found my new Jeep only because of my sales guy, Jadon!! I've had some horrible experiences in the past when buying cars and Jadon made the whole experience headache-free! He did everything possible to get me the best deal; which I can't thank him enough for! He also took the time to really understand what I was looking for while considering what I can afford instead of trying to push me into something that wasn't reasonable. I've purchased 2 cars from this dealership now and have worked with multiple sales reps, and Jadon by far is at the top of his class!

2016JeepWrangler

Apr 5, 2016

We spent most of a Saturday at the dealership, but went in thinking of buying a Renegade and left with a Wrangler. They were so easy going there. We started with Ray, who was relaxed and no-pressure which really helped us go through our decision making process. And any questions that Ray couldn't answer, Nathan Grizzoffi was on top of. He was so knowledgeable with all things Jeep, he really is the Jeep guy! He made the whole process very smooth and worked really well with our budget. It was also really comforting that if any questions or issues arise, he is more than willing to help out to the best of his abilities! Even offered to help install any extra add-on we want in the future. Larry H Miller was a very smooth and easy car buying process. Glad to be a part of the Jeep family now!

Cindy Powell

Apr 5, 2016

I was very pleased with my experience buying a car at Larry H. Miller. Nathan Grizzoffi ( Sales manager) was so helpful, friendly and I felt very comfortable with him. Nathan asked questions about the price range I wanted to stay in and what types of cars I liked and took me to 3 different types of cars to try out in my price range. I found my car and I'm very happy. I would recommend contacting Nathan if your interested in buying a new or used car he will help you, answer your questions and is very polite he is not a pushy sales person like a lot of car sales people. I'm very happy with my choice and glad Nathan was there to help and listen to my needs and situation. Call Larry H Miller if your looking for a new used car ask for Nathan Grizzoffi. Finance lady was also very friendly and helpful ( sorry forgot her name). Thanks Nathan for helping me find my perfect car for me.

Nicholas Vendegna

Apr 5, 2016

Nathan Grizzoffi was extremely helpful with getting me into my first brand new Jeep, the experience was friendly, helpful and fast, not pushy at all

Amanda Gladstone

Apr 5, 2016

After spending almost an entire day at Larry H Miller, we left with a brand new 2016 Jeep Wrangler Unlimited, and it is absolutely the right fit for me! We went into the dealership looking at Renegades, which is why the whole process took so long. Ray helped us out first, and was so easy going and no-pressure which helped us with our decision making process. Once we became more interested in the Wrangler, any questions that Ray wasn't sure on, Nathan was able to answer. He knew everything there is to know about Jeep! He really is the jeep Guy. He made the decision to go with the Wrangler an easy one. He also worked so well with our budget and was very clear with any pricing we had questions about. It was also so reassuring that if any questions or issues arise we can call Nathan and he'll help fix it to the best of his abilities. He even offered to help us install any add-ons we want in the future! The staff at Larry H Miller made the whole car-buying experience very low stress, especially Ray and Nathan. I'm thoroughly satisfied with my purchase and very excited to be part of the Jeep family!

Melissa75

Apr 5, 2016

We had the best car buying experience. Sue O'Dell is an amazing and knowledgeable sales lady. Everyone we talked to was kind, courteous and caring.

NickV5280

Apr 5, 2016

Quick, comfortable experience at Larry H Miller with Nathan Grizzoffi. I love my new ride, cant wait to get it off road! Nathan took the time to make sure I was getting a fair trade for my used vehicle and was also comfortable with the payments on my new vehicle

eilatan

Apr 4, 2016

Amazing experience! Ivan Bencomo was great to work with. He did a great job on finding me the perfect car. He explained the different car models before I did my purchase. My dad and I were over satisfied, he was super patient because it did take me a while to choose a car. I would recommend anyone coming to Larry H Miller on 104th to look for Ivan. Best customer service ever!!

renegadetrailhawk

Apr 3, 2016

Good all-around experience. Did a great job of explaining the vehicle before and after purchase. We were treated will courtesy. Deal was a planned via email's

W Lewis

Apr 3, 2016

Nathan was great to work with. No wasted time. Very knowledgeable. used website and he also was able to connect me with Wrangler parts folks.

Larry H Miller

Apr 2, 2016

Leased me a car outside of budget and told me the bank would refinance it into a purchase within my budget. That was not the case so I went back less than 24 hours and the only option they gave me was to sell it to me as a purchase and they knew the payment was outside of my budget. All I wanted was something within my range of budget instead of this so called lease issues. Now the car is a purchase. I had been back everyday of having this car trying to bargain with them. Tim sales, Tyler internet sales, Tilo finance manager, Brent General manager, and Sevan General sales manager. and a few others. After being passed around and no one wanting to either speak with me nor return my phone calls I finally wrote some reviews. There is one person that understood customer service and took the value in his job Ray Reilly Vice President reached out to me and wanted to make good on this issues. I had to deal with Sevan again which you could tell was not happy about it and was very rude to my friend and refused to show us a printed used vehicle inventory list for 2013 and 2014 jeep or suvs. From there we got our salesman Bayo to help us look at suvs was very patient and took us straight to the 2016s. I owe a big thanks to the VP Ray Rielly for keeping customer service alive still. If it was not for him this would have never been into a livable experience. and I do see the response of Brent wood he has posted twice on my reviews and every time he was to busy to see me and he never called me back with the voice mails I lefts him.

Dana Patrick

Apr 2, 2016

I have gone to John Urban for all of our automotive needs. He is very professional and truly care about what your needs are in a vehicle. He is not one to sell you something you cannot afford or shouldn't own. He is honest...yeah, I know! I bought my car from him and followed with my kids and several friends, all in which had wonderful experience with. Thank you John, you simply are the best! I wish you well at Larry H. Miller....they are soooo lucky to have you!Dana P.

maritza.chavez

Apr 2, 2016

I went to Larry H Miller Truck center looking for a new car. I was amazed on how great their customer service is! Lucas Keenan helped me find the right car, answered all my questions and made sure me and my dad were comfortable and were satisfied when we left. Even though we were there very late, Lucas was patient with us. I would recommend anyone coming to Larry H Miller Truck Center on 104th and looking for Lucas! Overall I give my visit a 10/10!

Shimon B. Feldman

Mar 30, 2016

Nathan was a pleasure to deal with and in large part he was a reason we ended up buying our Jeep from him.

Solomon Pacheco

Mar 30, 2016

As usual all went well, no problems what-so-ever! I give the service people 5 stars for outstanding service.

Chris

Mar 29, 2016

Nathan went above and beyond to find the exact vehicle I wanted going as far as Ohio to negotiate the deal/vehicle I was looking for. He does a great job with no messing around on the price or added fees. I would highly recommend using him for any of your vehicle needs. He will take care of you and has a level of honesty and integrity not often seen in the business.

chrisfp8891

Mar 29, 2016

Nathan went above and beyond to find the exact vehicle I wanted going as far as Ohio to negotiate the deal/vehicle I was looking for. He does a great job with no messing around on the price or added fees. I would highly recommend using him for any of your vehicle needs. He will take care of you and has a level of honesty and integrity not often seen in the business.

Ken and Kat

Mar 28, 2016

Internet purchase process was smooth and as promised

V.K.

Mar 28, 2016

We ordered and purchased a new 2016 Ram 1500 Eco-diesel Limited from Susan O'Dell at Larry H Miller on 104th, and it was a long process to get the Limited version, which was not available to be ordered until mid August of 2015. Dealing and agreeing on the purchase was conducted with integrity and professionalism and Susan was a real joy to work with. (As many of you have experienced, doing a new car deal can be a real hassle and nuisance.) We encountered some challenges with the initial truck delivery, and, Susan and James Tyson worked very hard to resolve the issues with FCA/corporate and production. They both went beyond my expectations to resolve the issues to my satisfaction and acceptance. Finally, at closing the deal and accepting the delivery of the 2016 Ram 1500 truck, all of the agreements were honored with integrity; and it turned out to be a no nonsense purchase and a good experience. This type of professional integrity is very highly appreciated not just by me, but surely by all car buyers. I am very pleased that I bought my 2016 Ram 1500 Eco-diesel Limited from Susan O'Dell at Larry H Miller, and I have already recommended (and will continue) her to my friends and colleagues. And of course, when I will be buying another car, I will look forward to working with her again!

VK

Mar 28, 2016

We ordered and purchased a new 2016 Ram 1500 Eco-diesel Limited from Susan O'Dell at Larry H Miller on 104th, and it was a long process to get the Limited version, which was not available to be ordered until mid August of 2015. Dealing and agreeing on the purchase was conducted with integrity and professionalism and Susan was a real joy to work with. (As many of you have experienced, doing a new car deal can be a real hassle and nuisance.) We encountered some challenges with the initial truck delivery, and, Susan and James Tyson worked very hard to resolve the issues with FCA/corporate and production. They both went beyond my expectations to resolve the issues to my satisfaction and acceptance. Finally, at closing the deal and accepting the delivery of the 2016 Ram 1500 truck, all of the agreements were honored with integrity; and it turned out to be a no nonsense purchase and a good experience. This type of professional integrity is very highly appreciated not just by me, but surely by all car buyers. I am very pleased that I bought my 2016 Ram 1500 Eco-diesel Limited from Susan O'Dell at Larry H Miller, and I have already recommended (and will continue) her to my friends and colleagues. And of course, when I will be buying another car, I will look forward to working with her again!

Samantha

Mar 25, 2016

i was called in my a manager due to the poor service I had with the service department so went in and they wanted to make things right next thing I know I was told I could trade my car in for another call at the same payments that I was paying for my other car little did I know that was not the case after the sacred we signed a lease I went back in the next day under 24hours and spoke with them about getting my car backi can't afford the payments they put me on after I talked to my bank and told me we can not do what the dealership had told you to do basically they told me just to pay the high payments for two months and go refinance the car and they will get you to your payments with your old car nope so I have been back everyday since I have had this new car trying to get back my old one they refuse to work with me knowing I can't make these payments so they got rid of the paper work for the lease and told me we are going to just act like the lease never happens and make this a purchase I still was not happy about that I just wanted my car back but at that point it dose not keep me stuck into a lease but I still don't want this car the payment are to high even as a purchase they will lie to you to get money in their pocket it's sad when you go to a company to trust them to do right for you and they trun around and lie and cheat you and now I have a huge debt problem because of them.!!!!! And the list that they have for the people working there are all gone they don't have half of them people I worked with everyday

Jordyn B.

Mar 24, 2016

Mr. Urban took ALL the stress out of buying a car. He listened to my needs and concerns. He answered ever question I had. I never felt pressured or rushed while making my purchase. He even had my mother at ease and kept her involved while respecting me as the buyer. Getting me in my dream vehicle was a team effort by the staff. I would recommend Mr. Urban to my family, friends, and co workers.

HasMick

Mar 23, 2016

I recently purchased a car from Larry H Miller on 104th and Bryant. The car salesman John Urban was the absolute greatest! From now on if I am going to buy a car it will only be from him! If anyone inquires about a car not only would I refer them to him, I would personally take them to him. John Urban goes above and beyond to make sure his customer is completely satisfied with every phase of the process. He is one of a kind and he has a customer for life! My rating of 5 stars is actually to low but that's the highest it goes.

shalyn van bavel

Mar 22, 2016

We bought our 2015 Jetta at another LHM dealer last year, but with our purchased we were told we can go to any LHM to get our oil change for free. We scheduled our oil change/check up a week ago and when we arrived before scheduled time today, we were told 1 hour wait and ended up being there for 2 hours waiting for my car to finish. They shared at the end that they ordered a wrong part/fluid for the car (from the other dealership) which took longer to get the right one. EXTREMELY unacceptable to not share this when the issue came up and an oil change should NEVER take 2 hours to complete when a customer has a pre-scheduled appointment.

Marie Lopez

Mar 20, 2016

I am so pleased with the service I received at Larry H Miller, While searching for a vehicle for two days and going through the most ugliest experiences with other dealerships. I found Larry H Miller; I was welcomed with the best customer service and they made my buying experience their own. I can honestly say this is the best car buying experience I have had, I know have a beautiful SUV. Thank you, Allen, Dino, Lucas and the Entire sales team.-Marie-

Stephanie

Mar 20, 2016

Bought my first brand new vehicle from Eric today. Could not have been happier. I had not been in a dealership in over 15 years due to a very negative experience. Eric made the process fun and hassle free. Very knowledgeable and took his time to educate me on the entire vehicle buying process. I got my new ride for a great price and recommend Eric and the staff to anyone looking to upgrade their ride.

IanL

Mar 19, 2016

I was referred to this dealership by a friend. I went in and spoke with the sales manager that said "since you know know Sam, I will treat you like I would my own family". I was upfront and told them my credit wasn't great but was told they will get it figured out. I went to the dealership at 5:30pm and filled out the credit app and picked out some cars I was interested in. Was told since it was late and the banks were closed, I would get a call back the next day to see what we could do. Well, over a month later still have not heard back. When you shake someone's hand and tell them you will be treated "like family" and hear nothing back, it's disappointing. I guess that's pretty typical of a car salesman. I had a friend tell me he was interested in a new jeep. I immediately told him do not look at Larry miller. Word of mouth is huge.

Alexandrea Shipley

Mar 18, 2016

I recently had my old car break down on me and needed a new vehicle ASAP, with bad credit and a small down payment I didn't think I would be in much luck. I decided to give Larry H. Miller 104th a shot and the entire experience was phenomenal. Jadon Tunis was my Sales Representative and he worked with me and the Sales Managers to get me an AMAZING deal and a low car payment, even lower than what I had asked for! (Including a 3 year/36,000mi warranty) I got a 2007 Jeep Patriot for an amazing price with brand new tires, brakes and battery! Awesome dealership!

2016 Jeep

Mar 16, 2016

Courteous, knowledgeable, patient, thorough, kind. This describes our buying experience at Larry H. Miller with Ira Tew.

F & D

Mar 16, 2016

Ira Tew of Larry H. Miller Jeep is courteous, friendly, enthusiastic, patient, knowledgeable, thorough, and helpful. Our buying experience was easy. We would seek Ira Tew out for our next car.

WhiteJeep

Mar 16, 2016

Ira Tew is patient, thoughtful, helpful, knowledgeable, thorough, friendly, and kind. We will seek Ira out when we purchase our next car. Thank you Ira!

snoczn

Mar 15, 2016

Nathan was recommended to me by my 4x4 shop when they found out I was looking for another Jeep. Nathan made the purchase of my new to me Jeep easy. The Jeep he helped me pick out was in Utah at another LHM Dealership. He arranged the transportation from Utah to his shop in Colorado, and then helped arrange pickup/delivery to my favorite 4x4 shop for upgrades while I was at home, 2 hours away. He kept me updated and even sent me pictures of the Jeep as soon as it arrived. Sure made me feel well taken care of! Princess status!

ja933

Mar 14, 2016

Ira was very helpful and I would request him again. We have had the car for just over one week and we hope that our experience will continue to be this pleasant.

lee381

Mar 14, 2016

I worked with Nathan Grizzoffi to purchase my car and he was very helpful and patient with me. He went above and beyond checking into any questions/concerns that I had. I would recommend him as a dealer. However, I would not recommend this service center. Very poor customer service and communication.

Seriuosly

Mar 14, 2016

Dennis Haubert is the king of follow-up in my book. He was available to answer all my questions, and I had quite a few, but he always responded in a timely manner. He got me the exact Jeep that I wanted and I drove away a happy customer.

louis gonzales

Mar 12, 2016

bayou is one of your greatest assets as a salesperson.customer service in repair sometimes seems overwhelmed

ScottAThompson

Mar 12, 2016

They were very helpful with getting me the car I wanted and I am very happy with my purchase and my bargain. I'm loving 2009 Dodge Caliber.

Steve N.

Mar 11, 2016

I got connected with Dennis Haubert, and he is the most responsive car salesman that I ever dealt with! Well I didn't feel any pressure to make a decision, he was constantly checking in with me to see if I had all the information I needed. I felt very confident in my decision making process. I have already recommended him to a friend.

T Franklin-Behunin

Mar 11, 2016

I have had the best auto/car purchase with this Dealership and my sales associate Dennis! Out of all the cars I have purchased including a Benz this has been the best experience overall. Not only did I order a jeep, but Dennis kept me posted on its progress. Then I had ZFach from the parts department walk me through all of the items I wanted to add and what I ended up with was one exceptional Jeep. Financing was even a breeze. Could not recommend this dealership more!!

Dominique Doporto

Mar 9, 2016

Nathan Grizzoffi was awesome! He was very Knowledgeable, professional and all together pleasant to work with! He helped get me exactly what I wanted right in my price range! I LOVE my new 2016 jeep patriot! Thank you Nathan!

dominique7

Mar 9, 2016

Nathan Grizzoffi was Awesome! very knowledgeable, professional and all together pleasant to work with! I LOVE my new 2016 Jeep Patriot! Thank you Nathan! I will be back to buy another car soon!! I reccomend him to all my friends and family!

reece16

Mar 7, 2016

I have always had great experiences at most dodge dealerships but Larry H Miller just provided the most superb experience of all in my recent purchase on a 2014 Dodge Ram Big Horn.Before my search in a truck, I was in a tough spot. My credit was still in need of improvement and I was upside down in my previous auto loan. Still I took the chance to see what Larry H Miller could do to help me get out of my Jeep Patriot and back into a truck.I initially stopped by during the first week of March where I met Chris Meachum. We talked about my situation and though knowing it would be a stretch, he still took the time to work with me. Chris also took time to partner with John Urban (partner, sales and Leasing Specialist) so that they could find me the best deal. They heard me out to ensure they noted down exactly what I was not only looking for in the vehicle but what I wanted to spend. A couple days later they called me up, put together an amazing deal for me, had a beautiful truck in mind. I test drove it and just like that I was back in not only a truck but a Ram.They handled every single detail of the sale with professionalism and provided the most incredible service ever. Never pushy and just made sure I was happy and taken care of the entire time. Larry H Miller is the place to go!

AlexH2016

Mar 4, 2016

I highly recommend going in and seeing Nathan next time you are looking for a new or used car! He is very knowledgeable and made my car buying experience fun, quick and easy. He answered all my questions, along with the other staff, their customer service is unbeatable. I was well taken care of!

Jeep lover

Mar 3, 2016

Everyone is so friendly,professional and knowledgeable. A top-notch team that takes care of all your needs.

Paul

Mar 2, 2016

Professional. Great facility and staff. I would go back to buy my next car.

Bryan Colley

Feb 28, 2016

Perfect experience. Great customer service and great endProduct.

jeep customer

Feb 27, 2016

horrible horrible, run run Sales are sly and service department is a joke

tazzel

Feb 27, 2016

I regret buying my Jeep here. I have advised friends, family and people interested in my Jeep to stay away.

George

Feb 26, 2016

Great job, very timely and repaired other issues with vehicle I was not aware of.

Antonio

Feb 24, 2016

The customer service was great and the financial department was awesome. I would refer family and friends. Jayden was our sellsmen and calob was financial. They made our car buying very easy and worked on all issues and answered all questions. I will definitely be returning in the future for our next car buying experience.

Marty

Feb 24, 2016

Good..............................................................

LHMsucks

Feb 23, 2016

We took our vehicle into Larry H Miller on 2/18 for a power steering issue. We received a call 2 hours later stating that we must have been in an accident because our steering column was cracked. They stated this was evident because there was a scratch on our rim with other tire damage. We were told that this was not warranty and we needed to go through our insurance because the damage cost was $1600, in which we were liable. The "damage" of cracked steering column included the need to replace the rack and pinon, no word on power steering system problems. We told the rep on the phone that we never were in an accident and that we would be down right away to inspect the damage they claim. When we arrived to the dealership they showed us a scuff mark on the rim, not a dent, and said that we must have hit a pothole which cracked the steering column. When began to question their diagnosis the Mechanic Dave Gobble became very irate and yelled at me and my wife, stating that their was no use arguing with him because he has been doing this for 38 years. He showed us scratch mark on the rim that he said was consistent with hitting a pothole. When I looked at the scratches I told Dave that it looked like dirt. I took my thumb to wipe away the dirt and he screamed that I was wiping away evidence and to get away from my car. There was no scratches and it did wipe away. He continued to yell at me and my wife. We had to stop talking to Dave because we were in disbelief and fearful of how angry he was.We then talked to John Campbell where he gave us a typical line saying how this is a Dodge decision not Larry H Miller. He advised us that he would do an alignment check to prove their findings, with no mention that this was billable to us. We left and received a call 2 hours later that our front right tire (the tire with the "damage") was way out of alignment, over double where it should be, with this they said they received approval from their district manager that they could not cover under warranty. We instructed them to not to do any work to the car and we would be down there to pick up asap. When I picked up the car I was handed a bill for $50 for the alignment check they said they did. I took my car and left. I made an appointment to have my car looked at an other dealership because we were not confident and disgusted by Larry H Miller. We also made appointment with Brakes Plus to check the alignment since Autonation couldn't see the car til Monday. We wanted to them to check the alignment because Larry H Miller made it sound like it was a safety issue.The very next morning we took our car to a 3 party, Brakes Plus, to have them check out the alignment to see if it was as bad as Larry H Miller stated and to have fixed. We were given back the alignment report and were told that our alignment was not off and that they would not do an alignment in normal instances. We gave them the ok to preform the alignment for good measure. Larry H Miller measured -0.21 toe on right front tire, Brakes plus measured 0.05 toe on right front tire. Apparently that is a huge difference.On 2/22 we brought our car to Autonation Dodge in Aurora for the second opinion. We gave Autonation all documents from Larry H Miller and Brakes Plus. On 2/23 we received the results back on the problem of our car. They could not find any evidence of an accident or pothole, a cracked steering column, or a bad rack and pinon. The problem they found was not enough pressure in the power steering unit, should be 1700psi and they found 800psi, which is cause by a leak in the internal gears of the power steering. This in no way could be caused by hitting a pot hole or any accident and was clearly a manufacture defect.We believe that Larry H Miller falsified documents (alignment report), did not fully inspect our vehicle (wrong diagnosis confirmed by 2 other parties), refused to honor manufacture warranty, and out right tried to cheat their customer. We believe that this was all to have a customer pay for the full price repairs, rather than get paid minimal amount they receive from dodge on warranty repairs. If we were naive and believed what they told us, we would have been out $1600 for repairs that are confirmed to be unnecessary, and fear for other customers that this type of deception and trickery would have worked on.

Steven

Feb 19, 2016

Great job on handling the recall notice. Customer service was great. Offered a free car wash.

Chris n Linda Wright

Feb 18, 2016

Our visit to Larry Miller was great. Our salesman, James was great as well, he answered all of our questions, went thru everything with us before we drove off the lot in our new 2016 Journey. I would recommend others going to Larry Miller for a car.

John Loken

Feb 18, 2016

Brought truck in for Oil change. Service was quick and they washed the truck.

Chris Mischke

Feb 10, 2016

Got an oil change and tire rotation and took about 1.5 hours. This was fine bc we didn't have an appointment.

Paul L

Feb 10, 2016

First service appointment including oil change, tire rotation and new wiper blades. Good service done quickly.

Marcia Lorey

Feb 9, 2016

My husband and I enjoy seeing the employees being very helpful with the customers that are waitting for their vehicle being serviced and making sure that the customer is doing fine and getting what they need done with there vehicle. We feel great knowing that our vehicle is in good hands. We would let our family or friends know that your facility is a great place to have there vehicle worked on. Thanks for all your hard work.

Chuck Medeiros

Feb 5, 2016

Work is done well and in a reasonable time frame.No thoughts to go anywhere else.

Lee

Jan 30, 2016

Used express line for an oil change since appointment was not available when I needed. Service was actually faster than we have received in oil change companies, plus a carwash.

V. Hendrix

Jan 27, 2016

I live in Fort Collins and had been looking for a Suzuki Equator 4x4 truck, and they are not easy to find. A 2011 came up on Larry H. Miller's website, with a coming soon shown where the photo would appear. I was not able to view any details on the vehicle, so I called late that afternoon and talked to Chris in sales. The vehicle was traded in the day before and had not gone through checkout or detail and was not showing up on their list of vehicles for sale. Chris asked me to give him a little time to research and he called me later with some information. My 12 hour shift work schedule did not give me but the next day to look at the Suzuki. I made an appointment for the next morning and Chris went to the dealership down the street and pulled the vehicle from their back lot, ran it through the car wash and had it waiting for me when I arrived. After a good test drive we were able to sit down and work out a good trade for both parties by early that afternoon. One of my easiest purchases of the last 40 years and Chris was a great help in getting the vehicle available for me to check out and get the sale completed in my short time frame. I will recommend your dealership in the future, and thanks Chris for the good experience.

Sally Ann Sanchez

Dec 31, 2015

The service I received at this dealership was fantastic. Everyone was very friendly and helpful. I would definitely recommend this dealership to others looking for a vehicle. Very satisfied.

Jude Martinez

Dec 30, 2015

Jorge treated me and trusted my choice in buying in a very professional manner. I will recommend him to friends and family for their next car purchase. It was the best car buying experience I have ever had.

Sharon D. Wharton

Dec 30, 2015

I can not say enough great things about Tom Redle and Chris, service guys,they are worth more than the company they work for give them credit about. Tom, new I have had one of the worst years, I have had in many years. The topper was when , my mother passed away, Thanksgiving morning. My car still being worked on..had to borrow a car to even go make final arrangements. Then got handed a bill, from the funeral home. I thought all was paid for, surprise. without Tom and Chris's help, I finally got my car Dec. 11th, God Bless these two. I will never be able to tell you what this has meant to me. Thank you guys so much. sharon

Erin

Dec 24, 2015

Great experience, everything was so easy and how buying a car should be.

samuel budzak

Dec 22, 2015

Great service advisorKELLY g very professional and well informed

Lisa Xinos

Dec 12, 2015

Service was efficient. Going back in another week for more.

Ashley

Dec 9, 2015

I've had major issues with my car and had to have it towed in to Larry H. Miller. I received a call from Tom as soon as he had received my car, and he kept in constant contact through the process. I did not have an appointment and expected my car to be pushed back a few days while they finished their appointments first, but my car was fixed by the next evening! I am very impressed with Tom and the service he provided!

Edward M. Huth Jr.

Dec 8, 2015

Sales staff extremely friendly and knowledgeable. Salesman went out of his way to find the exact vehicle that I was looking for. He found it at the warehouse, and was able to get it to me same day.

Jesse

Dec 8, 2015

Routine oil change, prompt serviceRecommended actions for next visit - appreciate the recommendations and not pushing them as urgent

CU Mom

Nov 30, 2015

The Customer service from Mel Glover was outstanding. He was willing to answer all of my questions and concerns. He is one of the reason that I keep returning to LHM for my car purchases and service.

Chuck

Nov 28, 2015

I really needed new front brakes, rotors and tires. I also believe that when ever you get new tires you need to get an alignment or you won't get the most out of your new tires. I shopped around for tires and with their deal on buy 3 tires get the fourth free. They have the best price for tires. Other stores advertise better prices but once you figure out their cost for mounting, balancing, shop supplies and disposal fees all the other stores are more expensive. They also did a fantastic job on replacing the brakes and rotors. Kelly was very helpful scheduling the work, ordering the tires I wanted, keeping me informed of the progress of my repairs and arranging a shuttle to bring me back to the shop when my car was ready.

George Stickles

Nov 27, 2015

Chris did a great job handling warranty issues and recall issues. Communication and updates were good.

Nicole morales

Nov 25, 2015

Loved our experience there, especially Bayo! He was very nice and kind.

Kathy Guerrero

Nov 23, 2015

I have purchased two cars from this dealer, one new and one used. I always have my cars serviced here. They are fast and efficient. They keep you updated on the work being done to your vehicle. The dealership is very clean. They have a very comfortable waiting area. A shuttle is provided if you need to leave your car for any length of time. I was helped by 'Chris' and he really went above and beyond to help me and keep me informed about the work being done to my car. Thank you Chris.

Steven Sickels

Nov 23, 2015

I was in and out on a Friday in 30 minutes with only one issue that a concise plan was put together to address as quickly as possible.

Tim

Nov 17, 2015

Mat was very personable getting to know him a bit showed me he is a man with integrity.

Sue

Nov 13, 2015

I have never felt the need to write a bad review until now. I have had such bad experiences with this company. If I can save one person from experiencing anything like what I did it will be worth taking the time it takes to write this. I told them the headlight was shining up in the sky. They called said they fixed it, then when I'm a block away they called said that it was not fixed. They had to order the part and I'd have to bring the car in again when it came in. When the part came in I dropped off the car and they called said they ordered the wrong part. So when that part came in I dropped off the car again. I took it in again cause the front end was making a really bad noise. They called and said they test drove it and there is not any noises. I picked up the car and the noise just happens to be gone. Then I parked in a parking stall at a local restaurant that I have gone to many times before and when I went to leave my bumper was caught on the parking block. It pulled my bumper away from the car. I had a mechanic look at it to tell me how much damage was done. He informed that it looks like some of the screws and the inserts for the screws were never put back on. This is a 2013 car with bumper to bumper warranty. I went to Larry Miller Chrysler Dodge Ram today and spoke with the Service Manager and could not believe he never investigated this just said that the guys there would not do that. He never even asked my name to look it up. Never have I had such a poor experience with a place

Brian Murray

Nov 11, 2015

Louis Regarco Service manager is great.His personalised attention is fantastic. Promote

Sue123

Nov 10, 2015

I have never felt the need to write a bad review until now. I have had such bad experiences with this company. If I can save one person from experiencing anything like what I did it will be worth taking the time it takes to write this. I told them the headlight was shining up in the sky. They called said they fixed it, then when I'm a block away they called said that it was not fixed. They had to order the part and I'd have to bring the car in again when it came in. When the part came in I dropped off the car and they called said they ordered the wrong part. So when that part came in I dropped off the car again. I took it in again cause the front end was making a really bad noise. They called and said they test drove it and there is not any noises. I picked up the car and the noise just happens to be gone. Then I parked in a parking stall at a local restaurant that I have gone to many times before and when I went to leave my bumper was caught on the parking block. It pulled my bumper away from the car. I had a mechanic look at it to tell me how much damage was done. He informed that it looks like some of the screws and the inserts for the screws were never put back on. This is a 2013 car that is still under bumper to bumper warranty I went to Larry Miller Chrysler Dodge Ram today and spoke with the Service Manager and could not believe he never investigated this just said that the guys there would not do that. He never even asked my name to look it up. Never have I had such a poor experience with a place

Eric J Wagner

Nov 5, 2015

Came in for an oil change. Great service...I will be back again.

Ken Babcock

Nov 5, 2015

Courteous and knowledgeable servicequick and efficientnice waiting area

David D.

Nov 3, 2015

Good Job!!! Service department seems to run like clock work every time I have any service done.

Deb G.

Nov 3, 2015

It's rare to feel immediate trust when buying a new car. The Larry H. Miller dealership in Thornton did not disappoint. Best car buying experience I've ever had!

norwyn whitted

Oct 25, 2015

we were very happy with the service the car salesman was very good

Chuck Medeiros

Oct 21, 2015

Service done correctly, professionally and timely.

Zach Thompson

Oct 21, 2015

Traveling from Michigan...Dealer accommodated my service needs and had me on the road again very quickly. Thank you.

Black Jeep Grand Cherokee owner

Oct 15, 2015

I had a great experience here! Sean was exceptional and helped me so much. I will never go anywhere else! Reasonably priced, friendly and on time! Thanks Sean, you are an asset to Larry Miller!

Jesse

Oct 7, 2015

Great customer service at Larry H. Miller Chrysler Dodge Jeep Ram 104th. Have had bad experiences at other dealerships. Larry Miller has been great.

Belinda Kovach

Oct 4, 2015

It was a good experience. I find that the word requirement for this section is ridiculous!! You wanted my opinion and it was given short and sweet but REALLY!!

Jennifer

Sep 28, 2015

This was a great easy process of purchasing my car! Super friendly people as well. Thank you!

Kristie Griego

Sep 23, 2015

Ivan was great and very accomadating. He listened to my needs and got me in my dream car at the price I needed!

ROBERT E. FELDMAN

Sep 22, 2015

EVERY THING WAS FINE I WILLNOT COME ON A WEEK END AGAIN, LATE WAS LONGER THAN I EXPECTED VERY BUSY.

Vicky G Denver

Sep 22, 2015

One of the worst experiences I've ever had. They kept my car for 4 hours just for an oil change and tire rotation. Couldn't, make an appointment for this service. Service manager was a nightmare to deal with. Wish I didn't have to go back there ever again but this dealership is the closest to me and it's where I bought the car so I'm stuck ! I will never make that mistake again!

Kelly McElvain

Sep 21, 2015

Louis, as usual, took care of our car issues and made it seemless experience for us. We had a brake booster issue that crossed over between a recall notice and warranty. He worked everything out got us our vehicle back working fine. Thanks Louis.

D. Hibl

Sep 18, 2015

I have driven an Acura for the past 20 years, not the same Acura but a new one every 3 years. I have loved the Acura family and each and every car up until this last Acura. it just didn't meet my standards as in the past. My husband who has a small business buys trucks for the business constantly and suggested I contact his contact there and so I did. I was completly sold from the test drive to the application process. I now am in the Jeep Cherokee family and love it beyond belief. It was extremely easy to apply for the vehicle and that continued thru the purchase process. Thanks for a great buying experience. Mel Glover was a fantastic contact and is now a new friend!

RC

Sep 18, 2015

We purchased a Ram pickup from Larry H Miller on 104th on July 4th, and took delivery about three weeks later. The entire experience was disappointing, and did not live up to standards advertised by the dealership. Dealer installed options were step rails and leather seats. With no steps rails available to choose from, we were told that best available would be use. A work order mixed in with our papers stated 'cheapest available'. We were told that seats would be 'all leather'. A small portion of the seats is covered with leather. Most of the seats, including the headrests, is covered with vinyl. One of the keys was lost before delivery, and it took two days and numerous phone calls to have a new key programed. Paperwork was estimated at about 10 minutes. This part of the process went on for more than an hour, much of that time spent trying to sell an extended warranty.

Kristen W

Sep 16, 2015

Great Service and nice people! Shuttle service was great as well.

Jo Vaughan

Sep 12, 2015

Very pleased with the service, also enjoy the carwash

Gregoria Pacheco

Sep 6, 2015

All went well as usual. i took my car in for the 15,000 check, i made an appt. and was there on time, they took good care of me, as usual is the way of Larry Miller, very hospitable and respectful, they said my car would be available in an hour or two and they had it done in an hour.

Bad experience 1

Sep 5, 2015

Took my 2013 dodge in for oil change a month ago and took it in for new struts this week. When my mechanic looked at struts the nuts that go on 3 bolts were sitting on the bolts not screwed on so he got under to check oil filter and was able to turn it 4 times to tighten it!!! They half xxx did over $1000 in work and I am not happy!!!! Paid my mechanic $100 to fix the work they guarantee!!! Will be going elsewhere for ALL work and this place should be shut down!!!!! Will rate 0 stars!!

SRQ

Sep 3, 2015

Friendly service and Eric Garcia is an excellent salesman, he listened to me and provided the vehicle that met all of them.

Mark

Aug 23, 2015

they are a good dealership with good employees. They take care of their returning customers! Thanks

R. Jensen

Aug 17, 2015

Everything went well. Truck was serviced by the GJ the diesel mechanic and I was more than satisfied with how he did and the advice he gave.Thank you

Vanessa

Aug 14, 2015

I had originally purchased my 2006 Jeep Liberty from this dealer and had to recently take it in for a recall. Honestly, I was disappointed by my initial getting - a lot of techs became suddenly busy with paper work and phone calls when I first pulled up. However, the woman that assisted me was wonderful and went out of her way to make sure all of my questions were answered. The work was completed on time and the mechanic that worked on it called me and walked me through everything that had been completed and arranged for me to pick it up after hours. They even washed it!

Art Burt

Aug 10, 2015

Quick service and professional crew. Our service manager was helpful and kept us up to date on progress.

Rev Bernard H

Aug 3, 2015

My sales man and financing people where exemplary. The purchase took odd turns at times but everyone was dedicated to making this deal happen. I know who to turn my friends and family to in the future.

Scott

Aug 1, 2015

Great experience. I will definitely use them again.

Gregory

Jul 28, 2015

Very satisfied with the sales team and overall buying process. Would totally recommend them to my friends!

Lori Howat

Jul 27, 2015

I love this dealership and Kelly was wonderful....I look forward to future visits !!!!

Evelyn Ocana

Jul 26, 2015

Totally impressed with the knowedge and service I received from Eric Garcia. I had two kids with me 9 yrs old and a 4 yr old. He acknowelged there presence, didn't seem irritaded, got us water, ballons for the kids.Researched and found what I wanted on line, we were there for a while, but because of Mr Garcia's professional manner and knowedge, I did not mind at all and best of all I got a better finance deal than I came in with. Good job Eric.

Aimee

Jul 23, 2015

I was in for an oil change and not looking to purchase a new car. As most people I was looking at the new cars while waiting for the oil to be changed. I saw a car I liked and asked what sort of a deal I could get. I had other business to conduct and told them just give me a call with a number they could work with. No pressure and went on about my day. About a half hour later I got a call stating we could work something out. About an hour or so after returning to the dealership the deal was done. No pressure in and out just like it should be. got the car I wanted and the price was 2.000 within what I thought it should be. I got a fair deal.

Reno

Jul 21, 2015

Dennis was very helpful and understanding. We had a bit of a time comprehending the options when deciding on the right vehicle for us but he was very patient and guided through the process.

Jim Tuttle

Jul 17, 2015

I LOVE this dealership. Our salesman has worked with us for years and is excellent. I always bring our Jeeps here for service and recommend that our daughter does the same as she owns two of our vehicles. I recommend our salesman and the service department everytime I have the opportunity.

Teresa Paschke

Jul 17, 2015

Always good service. Have been with this dealership for about 12yrs, continues to assist me when I need it. Louis in Service always takes care of me with excellent service.

Duane Jakober

Jul 16, 2015

Great Dealership.Total awesome service department!!!!!!!!!!

HappyCustomer

Jul 12, 2015

I have visited 9 dealerships in the past 3 months and without a doubt, Larry H. Miller is a cut above the rest. Justin, the gentleman we bought our Jeep from, gave us the best deal hands down but in addition, it was wonderful that it wasn't a struggle to arrive at the price. This dealership now has a devoted and loyal customer!

CU Mom

Jul 9, 2015

the service was outstanding from the check in process to the maintenance that was needed.

Bruce

Jul 8, 2015

I had a good experience. The work was completely timely.

JT Thomas

Jul 8, 2015

Oil change and complimentary wash of vehicle is nice touch

Jesse

Jul 7, 2015

Scheduled appointment for oil change and tire rotation. In and out in about one hour

Satisfied Customer

Jul 7, 2015

I was impressed with the outstanding help, guidance and the hours the salesperson spent with me while I went through this important (for me) decision making process. I am so pleased with the Cherokee and I have hardly experienced it yet. The finance representative was also a great person to work with regarding the financial procedures and accommodating my needs.The Larry H. Miller staff made the whole undertaking a much more pleasant experience than I had anticipated.

Keith H Heimbuck

Jul 6, 2015

Everything done on time and right. The people were all very nice and looked out for my car and myself.

sterbz24

Jun 26, 2015

Three weeks to get an appointment for a simple warranty issue. On my scheduled day and time, I explained to five different people the warranty issue. They kept the vehicle for days with no response and we had to call everyday chasing down updates to the vehicle that were never even done. Inter communication is seriously lacking along with any sort of diligence and professionalism. Save yourself a massive headache and go somewhere else. A simple proactive, honest call would go a long way.

Todd

Jun 23, 2015

Where 2 other dealers failed miserably to repair my vehicle, these guys got it done in less than one day. It's worth the drive past 2 or 3 other dealers to come back to this place.

Amy Eggebroten

Jun 21, 2015

My check engine light came on and they checked only to find out it's probably that a sensor was activated since I didn't tighten my gas cap up after getting gasoline!

Jennifer

Jun 21, 2015

Some things changed that I was not aware of I did have to wait 4 hours just for an oil change tire rotation!

russell barrientos

Jun 19, 2015

We were very satisfied with our visit. The salesman (Andrew K.) was great. He was very informative and answered all our questions. The was no pressure whatsoever from the staff to make a purchase, which was so nice after having been to several other dealers that day. This allowed us to take our time choosing the right vehicle. In the future LHM will be the first place we visit when making another new car purchase.

Beth Kane

Jun 18, 2015

I had a great experience, was taken care of in a professional and timely manor.

Ethan Haga

Jun 15, 2015

Susan's speediness during checkout was superb. She cared about our time, and expressed friendliness and an openness to questions during the entire proccess.

vado037

Jun 15, 2015

This is a good dealership. They are friendly, helpful and quick. I would recommend them to anyone shopping for a vehicle. We were satisfied with our purchase.

Richard Spahn

Jun 7, 2015

My 92 Jeep Wrangler has been in for service twice the past couple of months. One for coolant problems and the other for a check engine light. I worked with Lewis during the first service and Chris the second. Both gentleman were very professional, kept me apprised of the work. The work done both times was costly. The work was completed in a timely manner and completed to my specifications. Thanks to everyone involved.

unhappy dodge owner

Jun 7, 2015

bought a new 2013 ram 1500, all chrome on exterior of body rusted dealership wouldn't do anything about it; curt & indifferent at situation area manager was 1 hour late for appt & didn't even apologize, was rude. Looked at vehicle & said corrosion due to mag chloride a convenient out, my grand Cherokee that I bought at the same time & drives in same conditions is fine. I wash my vehicles immediately after weather event. The dodge chrome finish was inferior yet the manufacturer won't stand behind their product. I won't buy another mopar product 7 their area mgr needs to go back to customer service school, better yet should be fired

Tom B

Jun 6, 2015

Got soem electrical testing done, fixed a problem.

Mark

Jun 5, 2015

I found the staff to be friendly and helpful. It was a good car buying experience. I will come back to this dealer in the future.

C. Bateman

Jun 4, 2015

This is the second time I've been to Larry Miller for service. The visit quick,the staff courteous and friendly service and a free car wash. All while NOT being preyed upon by vulture salespeople. WOW! Many dealerships do not value a customers time, Larry Millers staff does. I was in and out in an hour. See you soon for my next oil change/rotation. Cell service could be better.

Keith Kovach

May 14, 2015

We had a very good experience with this Dealership. Andrew Keadle was a very polite and honest salesman. He was up front with the price of each jeep we looked at and listen to what we were looking for. We would definitely come back to do business with Andrew. When we were in with the finance, T Lo, he was fast and explained all the documents to where we understood each one. He was very professional and made the buying process easy.

Scott

May 13, 2015

Very fair - no nonsense truck purchase. They got me into the vehicle I wanted at the right price.

Mario and Gina Soto

May 4, 2015

The overall experience with the purchase of a new Jeep was satisfactory. David Dallman started the process and did get us to the point of approval and the selection of the car. The personal experience was not really there and at times we did feel rushed. Susan Boyle took over the transaction and picked up the missing pieces and really made the experience what it should be. Larry H. Miller is lucky to have someone like Susan that takes pride in job and her representation. She made it not all about just getting a car in the books. She even went as far as calling us back and having us bring the back to have it detailed because she wasn't happy with the way it was delivered when we first took the vehicle. If there is a above and beyond reward for April, I would nominate susan. Finally Tilo your finance manager topped the experience with his guidence and education of the benefits with Larry H. Miller.

Crystal D

Apr 22, 2015

Excellent service! I will continue to shop at this dealer!

Stepnen Miller

Apr 17, 2015

Everyone we worked with were friendly and helpful.

Gail

Apr 15, 2015

Larry Milllercis a great place to buy and also have your car serviced!!

Grant Johanson

Apr 11, 2015

This was the best experience buying a new vehicle that my wife and I ever had. Our sales rep was outstanding, attentive to our needs and willing to go that extra mile. We felt totally comfortable. Would we buy another vehicle from here?...Heck yes.

KB

Apr 9, 2015

My tech was great, no issues, and thoroughly explained everything, but the wait time to sit and talk to a tech is extremely long.

natalie ortiz

Apr 7, 2015

I have always taken my jeep here and they always make sure all repairs are done timely and they explain everything to me.

Ron

Apr 7, 2015

Found the renegade online , we traveled over 400 miles to buy it. pretty please with the car in the dealership.

Jackie

Apr 6, 2015

They went above and beyond to help me in my situation.

Rebecca Kegley

Apr 6, 2015

wonderful experience, knowledgeable, efficient, great team!

Thomas Koehn

Apr 3, 2015

my experience at Larry H. Miller on 104th was very enjoyable as it was with other jeeps and rams I purchacsed

Michael David

Apr 2, 2015

my salesman was very knowledgeable and took the time to help me at the great length. this is my third vehicle I bought from Larry Miller in the last 6 months I cannot tell you what a great experience the whole team is I tell all my friends neighbors and relatives to come down here if they're looking for a car. I love my new Ram truck and Larry Miller for helping me get it

Mamma

Apr 1, 2015

The service attendant was very kind and listened to my needs.

Victor Lopes

Mar 31, 2015

Great place to purchase a vehicle. Will recommend friends and will not second guess on coming back.

Sean Delannoy

Mar 26, 2015

my experience at Larry Miller was that they quickly did my oil change and it was immediate and satisfying and the price was right. I was very pleased. Thanks

Mark Mondragon

Mar 23, 2015

Had a great experience buying my Jeep Grand Cherokee Overland and will be purchasing my next vehicle from here as well.

Phillip Eggers

Mar 22, 2015

Thanks Justin for your superior professionalism and knowing what it means to take care of the customer. We were both frank with each other and did not waste any time on nickles & dimes, it was all yes or no. This is how all dealers should work. Now I'm driving an awesome brand new truck.

Sarah

Mar 18, 2015

Excellent customer service. Had a pleasant experience and would take my vehicle back again when more repairs are needed.

Andrew

Mar 17, 2015

Came away with the vehicle that I wanted with the price that I needed. Happy customer!

Dave

Mar 17, 2015

Scheduled an appointment for oil change & tire rotation. Easy check-in process. Staff friendly and courteous. About 30 - 40 minutes later, I'm driving out the door - and my car was washed too!

Alejandra Geraldina Swenson and Nick Swenson

Mar 16, 2015

everything was done as quick and with out sales pressure that we really liked, Tim Rankin sure was very helpful and knew how to guide us in the buying process,Thank you,Geraldina and Nick Swenson

Ken

Mar 12, 2015

Richard is an absolute breath of fresh air. I came into the dealership anticipating a long, stressful buying experience that would, in the end, really hurt my wallet. Luckily, Rich approached me with a welcoming attitude, was very straight forward, knowledgeable of all the products and did not cut any corners. He made the whole car buying experience easy and one that I will remember when shopping for my next car. Thanks Rich!

David Sweeney

Mar 11, 2015

Everyone was very helpful and kind. They help with our two daughters while we were with the finance person.

Jeff

Mar 11, 2015

Excellent car and excellent experience. Would shop there again.

Ashley Maestas

Mar 10, 2015

Great Service Great Company awesome staff would recommend to all

A. E. Kunze

Mar 8, 2015

My Pacifica has never been serviced by any other facility. Service is fast, friendly, comfortable, and convenient. I am always given a choice of waiting or catching the customer shuttle. My opinion is "if I can't get it at this dealership, I don't need it!". Thank you for many years of wonderful experiences!A.E. Kunze, Loyal Customer

Jessica

Mar 8, 2015

We really liked our salesman, Michael Fadase. He was very respectful and helpful. We didn't, and still don't, like that we need to bring in our brand new vehicle for repairs. Being sold a vehicle with defaults and defects is not something anybody should have to go through. Any defects or problems with vehicles should be looked at and repaired BEFORE even put on the lot for sale!!! However, we respected our salesmen and their word for getting the necessary parts and labor to fix the problem.

Christina

Feb 28, 2015

Smooth buying process and good experience with getting my car serviced. Customer service is wonderful!

Josh Archuleta

Feb 28, 2015

Had the best car buying experience it was quick and easy, the staff was very friendly and knew what they were doing, very informative.

Bob

Feb 26, 2015

The service was excellent, completed on time, and no issues. Very friendly staff.

Shaun Booth

Feb 26, 2015

this was one of the best experiences I have has buying a vehicle. the staff was very attentive and friendly. my salesman Jorge was awesome and did a wonderful job getting me into the vehicle I wanted.

bag200

Feb 24, 2015

My latest purchase of a Chrysler 200 Limited at Larry H. Miller Chrysler was an excellent experience. In the past I have dreaded going in and dealing with car salesman. But Mel Glover over at Larry H Miller Chrysler proved me wrong. Mel took his time to make sure my car requirements were considered and provided the perfect car. Unlike other dealership, I did not have long waits to complete paper work or obtain the right loan for me. Mel made sure everything was done timely. The car was prepped perfectly and Mel made sure I knew how all the features worked. I would definitely recommend Larry H. Miller Chrysler and particularly Mel Glover for anyone looking for a great car.

tyler

Feb 22, 2015

The experience was just amazing. I got what I wanted right away.

Brian

Feb 20, 2015

Bought two vehicles in the span of three weeks and the process went well both times.

Mickael Megara

Feb 17, 2015

got what we wanted, no hassle, Highly recommend to anyone looking for a vehicle

BG

Feb 15, 2015

Drove all the way to Thornton and would do it again. Looking for a used car for our son. It was such a good experience purchasing a used Jeep Wrangler, I decided to trade in my BMW X5 the same day for a new Grand Cherokee.

Jeff Leva

Feb 11, 2015

Its a great place to buy a car. I would highly reccomend. They wer very nice and easy to work with.

Amy Eggebroten

Feb 10, 2015

This was my first visit to your shop and I am new to the state. It was one of my best experiences in my lifetime!

LP7513

Feb 9, 2015

The staff are very friendly, but the prices to repair my vehicle are too expensive.

Marissa Jesse

Feb 9, 2015

Well the sales person who I had a meeting set up with at 9 am to test drive Jeeps while my car was worked on never even met me so I ended up leaving at noon a little mad. BUT my experience was amazing because of Frank in the service department. He was so respectful the second I came in that morning until the time I left. He felt horrible that the woman never met with me and went out of his way to make me feel better! People like that make car buying experiences memorable and is the exact reason why I will return to Larry H Miller, I just wont buy my car from the same woman again. But since he gave me some great references I will be contacting those guys instead! So THANK YOU FRANK! :) You are making a major difference in my perception on car dealerships and I'm sure others, too!

A. Cummins

Feb 7, 2015

My car was serviced here. The news was not good, but Dillon was very pleasant.

Rick R

Feb 7, 2015

Ended up purchasing accessories for vehicle too. Friendly staff. Would purchase vehicle here again.

Donna Stewart

Feb 6, 2015

The people in the service department are very friendly and helpful.

Ross

Feb 6, 2015

Very pleased with speed and quality of service. I will come back here for the next time I need to get my jeep serviced and if anything else needs to be taken care of. Staff was nice and accommodating.

Tim glenn

Feb 6, 2015

Dennis was a stand up salesmen! We have never felt so welcome at a dealership before. Dennis met all of our needs and was very thorough through the whole process. We really appreciated the follow up phone calls that everyone has given us to make sure that we are still satisfied with our purchase. Thanks again to James, Dennis and Brent!!

Fred

Feb 5, 2015

Phone lines weren't working and I had to show up to pick up my vehicle without knowing it's status.

Lee

Feb 4, 2015

While we had originally planned to shop both in Thornton and Aurora and had some good online offers from the latter, we bought our new Grand Cherokee Limited at Miller Chrysler. The saleman, financing manager, floor manager and general manager all made us feel welcome and expedited the sale. The financing offer was a full point better than our pre-approved credit union financing and the price was good. Entire process did take close to five hours, including driving several vehicles, looking over available inventory, getting instructions on operating the vehicle, ordering options, tradein evaluation and closing the deal. Not an unreasonable time considering all that was done.All-in-all, a good experience.

Bruce Thompson

Feb 3, 2015

I was completely satisfied with this dealership, Larry L. Miller in Westminster, while purchasing a new 2015 Jeep Cherokee - Trailhawk.

stephanie peterson

Feb 3, 2015

Bayo did great. The haggling of price was a pain. We made an offer and it was cash. Still the money man needed more. We almost left. We spent more than we wanted but got an amazing jeep. We had some difficulties with licensing. Taxes were not done correctly. They did them for Thornton which cost us another $400 on taxes not licensing. Then they said the rtd taxes was incorrect by another $200. This was extremely frustrating. This needs to be better looked upon for future buyers.

Kristina

Jan 31, 2015

Sales and service staff were very professional and friendly. The entire experience was very pleasant.

Nathan Kirgis

Jan 31, 2015

Was a pleasure from start to finish. The entire staff was professional and knowledgeable on all aspects.

John Dawson

Jan 27, 2015

Staff worked hard to meet my appointment needs, and did the work on a very timely basis. I was totally satisfied with the way my visit was handled.BUT-- The good news is that you are now washing cars after they are serviced.The bad news is that you are not finishing the washing job. My car is black. Upon receiving it, it had not been completely dried so i had white water spots on the windshield, chrome and some painted areas. I had just spent $15 to get it washed the prior day.It would have taken 30 seconds for someone to chamois the water remaining on my car.

GLORIA D. VALENTINE

Jan 24, 2015

I absolutely appreciate the personal attention I receive from the service writers... I am a "frequent-flyer" of sorts at the dealer. I own three Chrysler Products and have oil change packages on all three.I appreciate the safety inspection each time, that allows me the opportunity to project the possible expenses I might incur in future months, and plan my budget accordingly.My primary service writer is Frank Pace, and when I get him, he pays special attention to detail, and is ready to recommend options available on services or parts needed. whether seat belt replacement, or tire and wheel options for snow/ winter tire use. Thank You for the high caliber employee that you select to assist the customer!

Ryan Jensen

Jan 20, 2015

Susan Odell is the reason for the 5-star customer service rating. She was very courteous and knowledgeable. Plus, she returns calls in a prompt fashion. Top-notch sales person and I'd feel very comfortable dealing with her again for any vehicle needs.Ryan Jensen

eyecue

Jan 12, 2015

Bought a 2013 Dodge Dart Aero there when it was call PRO Jeep, and that was bad. Went through Costco buyers program to look for a Jeep for my daughter and this place was the Costco listed dealer. Applied through Costco and got a call pretty fast (15 min). Spoke to David on the phone and told him what we wanted. He was told what time we would be there (5 hours from the call) as Costco sets appointments with salespersons so that you have one on one meetings and they have everything ready. I also got an email from another salespersons. We walked in and asked for the person on the email, they had to go find him. When he was found, he had no recollection of the email. He went to get the person I spoke to and learned that he was too busy to take. So much for setting appointments. So we looked at a new Jeep and a Used one. We told them we wanted to see the paperwork on both. They did not even bring out the new Jeep paperwork, even after they explained how the Costco program allows you to see the invoice and the discounts etc. They focused on the used Jeep that had a nail in the tire and it was going flat. We even showed them the nail. They came out with papers showing the price after we told them what range we needed to be in. They were not even close. We told them we had a vehicle to trade in and they then figured in the trade but added costs so that there was no discount on the price, it was right back to the original amount. After spending over 2 hours just to get to see the paper on the old Jeep we walked out.

Dave and Glenda Pullum

Jan 7, 2015

We had a very good experience when buying our new Jeep Cherokee ,Bayou our salesman was extremely courteous and answered all our questions .Tilo our finance person was also great to work with .I would recommend this dealership

Tim Sexton

Dec 29, 2014

They did a fantastic job and if you want a Dodge and live in Colorado this is the only place you will get this level of service and satisfaction.

William Culpepper

Dec 25, 2014

The drive in area is very cramped and crowded. Little or not room is provided to discuss the work to be done. Also, cars moving in the cramped space become a hazard to customers walking around the cars.I feel if possible an employee could walk up to waiting vehicles and discuss work to be done while customers are still in their vehicles.It would be very helped to have a completely different area of the dealership where completed vehicles could be check out and pay.Overall the customer service and friendliness was excellent.This is more of a logistics problem I see than a personell one.Thank you.William Culpepper

Tom B

Dec 21, 2014

Appreciated not having numerous other 'necessary repairs' pushed on me. I am aware of what my vehicle needs, and generally have had extra work offered as absolutely necessary. This time I got done what I needed done, and will make appointments for other work as time and cash provide. Thank you

Monica Michaels

Dec 18, 2014

I felt like everyone was very accommodating even the sales people waiting outside, they always opened the doors and were eager to help us find where we were going.

Michael J Jackson

Dec 13, 2014

As usual, a very nice experience. I bought my car new from Pro Chrysler Jeep and all maintenance has been performed at the now LHM. I recommend you guys to everyone!

Missing Pro

Dec 13, 2014

I called one week in advance to schedule a standard oil change for 7:30 am. I dropped off the vehicle and then went to work. By 2:30pm I had not heard anything, so I called them up to check the status. I was transferred 3 times and never even gave my name or the vehicle I was calling about. By the 3rd transfer I was sent to a voicemail, but the mailbox was full so I couldn't leave a message. At 3:30 I asked a co-worker to drop me off at the dealer, (thinking, it was just an oil change I called a week in advance and scheduled a 7:30am appointment, surely it will be done). When I got to the dealer and asked about my vehicle, I was told, "Oh, they're just now stating it should be an hour or so. You can wait in in the waiting lounge around the corner if you'd like." I said, "No, I want the vehicle back, I made an appointment and you've had it for 8 hours." To earn my business they asked if I would take a rental and would call me as soon as it was done. I agreed, I was called the following morning by 8:00. While I was picking up the rental (an hour wait) I saw an old friend who also was getting a rental because of LHM failure to complete a scheduled job. By the way, since the dealer has changed from Pro to Larry H Miller, I never receive surveys after a service. The 2 times I have been there it was a poor experience? A clear indication to me their attitude is, There are thousands of Chryslers, Dodges, Jeeps and Rams to keep them operating. I also find it odd that the service managers office is no longer in the service/parts area but rather it is upstairs, out of site of supporting his team and interfacing with customers. Customers who take their vehicle to a factory dealer, and pay a premium.

Susan Simpson

Dec 13, 2014

Service Writer Louis always goes out of his way to make sure I understand all repairs and costs. Heis always very helpful with rental car pickup and return. I come to this dealership because of him.

Billie

Dec 9, 2014

Michael Fadase was great to work with, very friendly.

ryan Morgan

Dec 9, 2014

Lewis has bailed me out so many with my car!! Larry h miller on 140th and lewis are beyond amazingRyan Morgan

Laura Westhoff

Dec 5, 2014

Bayo provided excellent service all the way around. His approach was subtle and not pushy at all. He answered all of my concerns and made it possible for me to get in THE exact Jeep I was hoping for. Thank you for everything Bayo - Jared & I think you are GREAT! I will recommend to everyone that you are the one to go see.Sincerely,Laura

Deana

Nov 18, 2014

Great experience, Allen was very accommodating and made it very easy!Jason was servicing my older vehicle the same week and he is outstanding!

Calvin Coursey

Nov 16, 2014

Everyone seamed to be on my side which was refreshing !!!

Cal Perlas

Nov 4, 2014

Our sales rep was very professional and friendly. They did not have the color of Jeep Wrangler we like so our sales rep went out of his way to search on line and found a color we like from a another dealership. He even drove 25 miles to pickup the vehicle from another dealership. The sales manager was very helpful and professional. He fought hard for us to get the amount we want for our trade in. I would definitely go back and buy another vehicle from this dealership. I would definitely recommend this dealership to my friend and family.

Aaron

Nov 2, 2014

I had an amazing experience from the moment I walked into the dealership to when I met my sales rep Tim to the moment I signed on the dotted line.

Connie Perry

Nov 2, 2014

The whole process was smooth and painless. Jorge was great and Lauren too.

Gail

Oct 29, 2014

Had the opportunity to purchase new dodge caravan from Larry Miller Dodge. I can tell you my sales personal were awesome Susan and Daniel both helped me. Their positive, upbeat no pressure sales approach was so very welcome. I went in for a used can that had been sold so I started looking at other options. They showed me all their available inventory which fit my shopping criteria. I ended up buying a new 2014 caravan , was thrilled with rebate applied to my purchase and the attention to detail when it came to my bottom line. Susan and Daniel were so easy to talk and dram with, no stress at all in fact unlike any other cars I have purchased I actually came home feeling like I had been given a great deal I would recommend Larry Miller dodge to anyone who is tired of being treated subpar and made to feel pressured into a sale, or anyone who wants a great deal!! Go see Susan and Daniel they will make sure you get the best experience / deal ever!

Bob

Oct 22, 2014

I have been going there for many years, and have always had a good experience. The service department has been updated, and it is very nice and clean. Very friendly and helpful staff as well.

William smith

Oct 22, 2014

Lewis was very helpful during a trying time. He helped getting jeep down so truck could go in body shop and wouldn't leave us without transportation

Mike Postel

Oct 14, 2014

Allen was great to work with, an all around great experience!

RuizsPiecesFamily

Oct 4, 2014

Recently bought a car from Timothy and must say best experience we've had buying a vehicle anywhere. Low pressure, helpful, good quality, warranties on used cars! Highly recommend!

Garren Estes

Sep 26, 2014

Staff was very friendly and helpful. It was a good experience.

Sherrie Jurczenia

Sep 22, 2014

The only thing that I would think would need a little tweaking would be the lot people. I think they could have done a better job detailing my car before delivery. Then I bought the car in for service my service advisor informed me that it was being wash. When I went to get in the car it had not been touched.

nubine7

Sep 15, 2014

Please read below for specifics, but in short these guys really show their true colors once the negotiating process starts, and they bare their fangs once they get you on paper. I just want to say that these guys will do anything to make a buck, even if that means attempting to screw you over. I bet that 99% of the time a customer would have rolled over and taken the abuse that they gave me, but I fought back and got a good result at the cost of every shred of reputation this dealer had. These guys waited 15 days to tell me that my lender would not finance the deal (it honestly probably would have been longer if I wouldnt have called them on it), afterwards they attempted to trick me into paying fees based on a document that I never signed (and attempted to trick me into signing it later), they verbally attacked and threatened to sue me when I wouldnt back down from my position that I wouldnt pay a higher interest rate when the deal went south (when they were prepared to offer that rate if I walked out), and finally (and most importantly) they never once attempted to do any of the little things to try and make the whole situation right (offer a free tank of gas to compensate for all the trips to and from the dealership, give me a free oil change, or xxxx, apologize for such atrocious behavior). This is a backwards-shady dealership masquerading under a reputable name. They care more about making a dollar than they do about you, and will attempt to smilingly screw you over. I know that the message below is long, but I truly believe that it will help prospective customers please take a few minutes to read it. Cant speak for all their dealerships, but for LHM on 104th, dont walk away; runWhere to start with these guys I went in about 3 weeks ago to check out a vehicle. Everything started out ok: the salesman was very courteous and down-to-earth, the car was nice and clean, and it was all within my price range. After getting the car checked out by my mechanic, we sat down and things slowly went to xxxx. First, the salesman, and the manager that he worked under, attempted to bait and switch me on the Internet price of the car, charge me double fees, and charge for ridiculous options that I did not need, nor want, on a used vehicle. Looking back I should have walked away then and there, but we got down to the price that the car should have been priced at, so I figured what the xxxx.When it came to paying, I secured my own financing before coming in and received an amazing rate from my lender, but the car had to satisfy certain restrictions. I was extremely clear with all the individuals I dealt with during negotiations (salesman, manager, and finance guy), that my lender would not approve funds unless all these restrictions were met and gave them my lenders dealership checklist, which needed to be completed in order to cash the check that they provided. Each of these individuals assured me that the car satisfied all of the requirements and that we were good to go. I signed all the paperwork, and drove away thinking we were good to go. Wrong!After about a week, I decided to call my lender, as I had not yet heard from them about any payment details. I asked if the dealer had contacted them, and surprisingly they answered in the negative. I gave them the details of the purchase, and they told me that if the dealer had contacted them, they would not have approved the purchase since it exceeded the loan to value ratio requirement (one of their specified requirements). Incredibly confused I attempted to contact the dealership for two days only getting voicemails and no returned calls. Fed up I drove back to the dealership, to see what was going on (or alternatively to return the car). I was informed that no one up stairs had even attempted to call my lender, and everyone in the building was unsure whyok?? Also one of the documents that I apparently signed stipulated that I would have to pay $50 a day, and $0.50 a mile in the event that the deal did not go through due to financing.LHM did finally get around to going through the dealership checklist, and they told me that my lender said they would increase the loan to ratio value and send another check. I immediately called my lender to confirm. They confirmed that they would increase the LTV ratio, but the purchase still wouldnt be approved because the LTV was still too high. They also noted that they gave this same information the lady at the dealership that they talked to that (So they bald-face lied to me). I walked back into the finance managers office and relayed the correspondence, and he told me to bring the second check in and LHM would make the deal happen. At this point I was afraid to drive the car anymore due to the fees that I would have to pay if I had to return it, because I had been told that I had signed a spot delivery agreement (which I did not have a copy of). The manager assured me that I would not have to pay any day fees passed that dateOnce the second check arrived I immediately drove back to LHM to deliver it. Unfortunately, the check arrived late in the day so my lender was closed and LHM could not go through the approval process. I called the next day (not wanting to waste the gas driving there, or off-chance of being charged for more miles) to inquire on whether my dealer had been contacted and the woman in accounting that I talked to charged, these things take time So no, they had not attempted to receive the money for the car from my lender. Finally, the next morning my lender called me and told me what I already knew, they would not fund the deal. Later that morning, I got a call from my original salesman telling me the same thing, and that they would attempt to find a bank to finance the deal and get back to me later in the day. That afternoon, I did not receive a call so I drove there, intent on either wrapping the deal up or returning the keys (it had been 14 days at this point). The salesman smugly informed me that they had not heard back from the banks yet (even though when they ran my credit the first time they received approvals within minutes) and that they would know by the next day. I angrily, held my tongue, as I didnt want to ruin their business that day, but when I got home I called and told the salesman If they cant get the same rate as my lender, dont bother trying to negotiate; I am returning the car. He said he understood, and that I had been approved, but he did not know the details (which was probably a lie).The next morning I went back, thankfully with a friend who would be able to attest to the atrocious things that happened in the finance managers office. I stepped into the finance managers office. I knew he was as tired of seeing my face, as I was his, and he informed me that I had been approved at a higher rate than my original lender, but that he would attempt to change some numbers in the price of the car and here and there to get me close. I repeated exactly what I told the earlier salesman, sat the keys on his desk and got up to leave. Then things went straight to xxxx. Between him and the general manager (I had not seen this man before) screaming and threatening me with incredible fees, putting words in my mouth and pointing at multiple documents, threatening to sue me and garnish my wages, I became so angry I couldnt even think straight. I got up told the finance manager to: (1) send me the spot agreement that I had signed, and (2) to put the new terms on paper. As soon as I got home I noticed that they failed to have me sign any documents outlining the fees they wanted to assess, and realized they were just barking and blowing smoke.I got a call and two emails from them later that day. In the call a new salesman informed me that they were somehow able to get the same terms of the deal as my original lender, and that everything was fine. The big question I had was why go through all the hassle of trying to sue me if you could have led with that in the first place In the first email the new finance terms were outlined and an inconspicuous spot agreement (the agreement that charges fines based on days and miles) with the date of the original purchase agreement was present (in reality they had failed to secure a spot delivery agreement and were attempting to cross their ts by tricking me into signing this one). They wanted me to sign all of these agreements, bring them back and complete the deal. The second email contained documents that I had not received after signing the first deal. Fed up with all their tricks, lies, and behavior (and knowing that the deal was financed and I would never see these people again) I drove back once again and signed the documents.In the end, I just want to say that these guys will do anything to make a buck, even if that means attempting to screw you over. I bet that 99% of the time a customer would have rolled over and taken the abuse that they gave me, but I fought back and got a good result at the cost of every shred of reputation this dealer had. These guys waited 15 days to tell me that my lender would not approve my check (it honestly probably would have been longer if I wouldnt have called them on it), afterwards they attempted to trick me into paying fees based on a document that I never signed (and attempted to trick me into signing it later), they verbally attacked and threatened to sue me when I wouldnt back down from my position that I wouldnt pay a higher interest rate when the deal went south (when they were prepared to offer that rate if I walked out), and finally (and most importantly) they never once attempted to do any of the little things to try and make the whole situation right (offer a free tank of gas to compensate for all the trips to and from the dealership, give me a free oil change, or xxxx, apologize for such atrocious behavior).I dont want to speak for all of Larry H Millers dealerships, but just because the Thorton branch is affiliated with Chrysler, Dodge, Jeep and Ram that does not mean that they are a reputable dealer. No, on the weekend of September 13, 2014 they seemed like you shady-dealership-next-door.Unless youre mentally and physically prepared for some abuse run, dont walk, away.

Dana

Sep 14, 2014

We just moved to Denver and my Dodge Ram 1500 check light came on and wasn't running very well and wouldn't start sometimes. I went to one Dodge dealership and was told they couldn't even look at it for 2 weeks. Call an other one and they wouldn't be able to look at for 5 to 6 days. But when I called Larry H Millers. I spoke with Kevin C, he said that they take appointments too, But for me to bring it in he would work me in.They got me truck fixed the same day. They went the extra mile for me. They have won my business.

Nereida

Sep 13, 2014

My husband and I visited this dealership at the beginning of the year and bought himself a truck the sales rep Jorge Manjarrez was such a great help to him in picking out the right truck. Few months ago we were looking to purchase a second car and immediately thought about Jorge and once again we got a great deal, great experience, very nice and got all of our questions answered. Thank you Jorge Manjarrez!

Monica

Sep 12, 2014

I haven't bought here since they changed from Pro Chrysler to Larry H Miller, but bought 3 vehicles there before. However, since I have seen the same great quality in the service department and continue to use the service department, I still plan to buy my next vehicle from this dealer.

Disappointed customer

Sep 6, 2014

Me and my husband visited this dealership today. We had an awful experience. After waiting for half an hour to take a look at a car, our salesperson Richard Serrano came back with the wrong set of keys. We then took a look at another car and liked it. My husband asked to test drive it but the sales guy said we need to sign the papers today if we wanted to test drive it. How can you be sure you would like a car before even driving it? I have never seen such a disrespectful and rude customer service. He wasted our time for nothing. We need a new car by Monday and most likely would have bought the car but his attitude shocked us. It's unfortunate but we will never be buying from this place.

Robert at CDrive

Sep 6, 2014

I actually purchased a Ford F-150 a few years ago, purchased from a salvage lot at auction. Thebody shop I entrusted it to Stole my $6,000.00, and sold the engine & tranny. I went and purchaseda 2004 V6 Ford Explorer, which served me well for six years. The last two years were veryexpensive, $300 per month just in parts, repairs I could do myself, wheel bearings, CV axles,even the dreaded no transmission dipstick, ABS nightmare, and Harmonic Damper. Finallythe plastic timing chain guide failures. Ford has these really cool special fixes and specializedtools just for their poor designs, causing nightmares. I maintained my vehicle and it stillstranded me prematurely.I had my eye on Dodge Ram or Dodge Dakota before this around 2000, settled for theCadillac Northstar with the warped heads, and the Ford Exploder with the constantapologies and fixes. Finally I located a really nice V8 Dakota with Big Horn Edition atStevenson Toyota. I actually tried to purchase it online, but there was a snag with thedishonest salesman, they wouldn't let me make a test drive appointment. They said itwas being sold tommorrow at another Toyota Dealership. So Toyota dealerships areusing Dodge trucks to entice their customers into coming in to the sales office so theycan trick them into a newer Tundra. I went back online the next day, and sure enough,Stevenson Toyota still had the Dodge Dakota online. I went to another truck dealerthat had the Dodge Ram that I wanted in the first place, they brought out the wrongtruck than the online purchase, yet even though it had a bad EGR valve and a badwater pump, I purchased it right then. Dodge trucks have only common problemsthat can be repaired without nightmares, even when the ECU goes out, when thevoltage regulator goes bad. Dodge has made some improvements and slightupgrades to their trucks, this shows they listen to the feedback from real truck drivers.My ex-boss, her husband is an RTD Supervisor for the new Lightrail project, all theRTD bus drivers and Lightrail personnel like Dodge Ram 1500s. He drove this 2000Dodge Ram 1500 with a cracked radiator for three years to and from work. I actuallybought the radiator for his truck as a gift, but he had it fixed at a shop and sold it.He went to the same Stevenson Toyota dealership the week before I went shoppijngfor a truck, and he go tricked into a 2010 Tundra, it would never start. When I went toshow him the Dodge Ram I purchased, he went crazy and his eyes lit up, he wanted todrive it right away. Guess where we went in my Dodge Ram truck? We drove it toStevenson Toyota so he could pick up a rental vehicle, because his newer Tundrawill be in the shop at the dealership for one month, bad injectors or needing tuningat the factory. He continued to pretend to like the Toyota Tundra more than the Dodge Ram.He tried to get out of the deal with them, they've had him on this repair issue for twomonths. He kept mentioning the Toyota commercial about pulling the Space Shuttle.I just say that the Space Shuttle is going to the Museum, grave yard. The ToyotaTundra should just go with it, they have so many design issues, but the older Tundrasbefore 2006 were OK. If you ask me, any Dodge Truck, any day, any conditions, spends lesstime in any shop than any other truck. Just ask us long time truck drivers who reallyuse trucks that really do the work, not just get you to work.You should have seen the face of the management team at Stevenson Toyota when theysaw my face that day, with a Dodge Ram 1500, bringing their customer to pick up a rentalbecause his Tundra was going to be out of commsision for two months. I found out laterthis week, that Toyota had wait until another Tundra with the same engine got totalled,so they could get the injectors from the wrecked truck to fix the newer truck. Poorlydesigned trucks, on top of it poor service.Larry H. Miller Chrysler is great service center

Fernando Rodriguez

Sep 4, 2014

I loved this place and worked with on everything we asked

Gary Garner

Sep 4, 2014

We went in to trade my daughter's Jeep Patriot for a Cherokee. We were able to deal with the same salesman that sold her the Patriot 21/2 years ago which is always nice. Being Labor Day weekend it was busy but I still feel she got the attention she deserved to get the best deal possible. We were treated so well that my wife and I ended up buying a new Cherokee also.

Randy Smock

Aug 28, 2014

Louis in service is your Man. He will get things done withand is all over helping get your repairs completed. I will deal with him everytime I need service.

Shawn W Ellia

Aug 28, 2014

Some of best service I have ever received ( Dillion Carlson)

Dylan Bradley

Aug 25, 2014

Great experience. Ask for Dennis Haubert if you want hassle free and somebody willing to make a deal.

Jake Scott

Aug 19, 2014

My '98 Jeep Wrangler Sport was getting close to 200K miles and was starting to have major parts in need of repair. After fixing some of them, I came to a crossroads where I had to decide if I should keep pouring money into my old Jeep - or purchase a new one. I chose purchasing a new one, mainly for the peace of mind knowing a new one would not break down and put my family in jeopardy (especially up in the mountains on isolated off-road adventures). I selected Larry H. Miller Jeep 104th in Thornton - partially because they took ownership of the same place I originally bought my Jeep in 1998 - but more importantly because my in-laws had said very good things about their experience purchasing their new vehicle from one of their Toyota dealerships. I was very nervous about purchasing a new vehicle after 11 years without car payments. I wasn't sure what I could afford on a fixed income, but I knew I wanted a Jeep Wrangler and I had my list of options I needed/wanted. I was instantly met outside the dealership showroom by a very friendly and knowledgeable salesman (Sean Delannoy). He asked me what I was looking for and I told him my whole story. He showed me a pre-owned 2011 Jeep Wrangler Rubicon with low miles first. It had all of the options I had on my list, and many more. It wasn't the exact color I had before or thought I wanted again, but the options and condition of the vehicle seemed to outweigh the neutral silver color. We then looked at every new 2-door Jeep Wrangler on the lot (regular, Sport, Sahara, Rubicon). Sean was very patient with me and answered all my questions. After coming close on a few brand new Jeep Wranglers, I decided for the money - the pre-owned 2011 Jeep Wrangler Rubicon was the closest to what I needed/wanted and was the most affordable.Then came the part of buying a new car most people dread - the negotiations. Sean worked with Brian Tyson on getting me written quotes on how much it would cost, and how much my payments would be. After running a credit check on me, the numbers started looking much more do-able. I was concerned about buying a pre-owned vehicle with only 2 years left on the warrantee, but Brian came back with a 5 year comprehensive warrantee on the new quote that was down to the right price per month that I could afford. That gave me the peace of mind to seal the deal without any reservations. Both Sean and Brian really listened to me throughout the selection process and negotiation process and made me feel very comfortable that all my needs were being met. Tilo Siyed handled the detailed warrantee explanation and the paperwork signing portion - he was very knowledgeable and friendly as well.The whole experience was painless and comfortable, and I drove off in a vehicle I really wanted and was happy with. You have to be happy, so those monthly payments don't sting as much. Knowing I got a great honest deal and loving the "new for me" Jeep - makes all the difference. I would highly recommend Larry H. Miller to any of my friends, family, or co-workers. The parts and service department people there were also great in the week following my purchase (as I was getting accessories and a spare FOB key programmed.Thank You Larry H. Miller Jeep !

Mark Hollen

Aug 18, 2014

I checked on line and your service reviews were good. So me and my family decided to pass by about 5 Dodge dealerships to come to you. I am from out of state and Louis was very understanding of our problem. Having a truck with a bad transmission and only a few days to get it fixed and being able to return home on time. Louis could not have been any better . The transmission did come in a day late but we did manage to get back to Pa. on time..

Ted Richard

Aug 15, 2014

Staff was courteous, helpful, & knowledgeable, especially Liz Bement.

Barbara Vetter

Aug 13, 2014

Although just an oil change/inspection, everything seems to have been done efficiently and in less time than originally thought.

NDBob

Aug 10, 2014

After first locating the Wrangler on-line, I went to the dealership and met with Justin and John. The Jeep was exactly as described on-line. The process was smooth and familiar to anyone whose bought a car. After the back-and-forth negotiations FINALLY ended and we agreed on the price, the wait for the Finance Manager seemed to drag on and on. Overall, a very pleasant buying experience. I would buy from this dealership again.

The Rivera Family

Aug 9, 2014

A HUGE thanks to the staff at Larry H. Miller! The purchase of our new Jeep was quick and painless...which most dealerships cannot make happen!

jf

Aug 7, 2014

Service department is greatly improved. Excellent staff.

Olga

Aug 6, 2014

Great and fast service!

Troy Anderson

Aug 1, 2014

Great service, professional staff that keeps customer first.

Roberta Smith

Jul 29, 2014

Bayo is the best salesman in the world, he listens and on numerous times gone out if his way to help us. Thanks

Rebecca

Jul 26, 2014

I am satisfied that personnel are great and everyone treats you nice. I am surprised by the high volume of business and some of the conversations are negative from customers. I feel those conversations should not be handled out in the open where others that are satisfied can hear the negativity. My last visit I had an appointment but I was there for nearly 1 and 1/2 hours for an oil and filter change, and saw others waiting in the wait room for quite some time. I understand that there are only so many bays for car work, and maybe someone called in sick, but this was the first time when I was worried about the service of cars. I have worked in a high volume area and had multiple people out for one reason or another and it affects the customer service all the way around and the safety of the customer when they get their car can be compromised if the staff is short, due to stress.My car is awesome, and this is no intent to get anyone into trouble because everyone is knowledgeable and very professional, but management needs to address the high volume. I saw printers not working, paperwork stacks, stressed personnel, and stressed customers.

Frank Perko III

Jul 23, 2014

Simply excellent experience

JET

Jul 22, 2014

good work, took awhile to get an appointment

Unknown

Jul 22, 2014

My husband and I were trying to purchase a New car from them over the weekend, we went in Saturday and got Rachel from the special financing department, She knew that we were not very sure on what we wanted and to show us some different models, she did just that! First one was a brand new 2014 dodge ram worth about 35,500! We told her with any car we decide to buy we could not go over 500 a month! We asked her how much our payments would be and she tells us about 680! When we told her we could not do that much a month she acted like we were taking up her time by letting her show is the truck, then tells us well the banks our closed anyways tonight so we wouldn't be able to do anything anyways! So we had left and went to another dealership found a car that we like and wanted to see if they had the same model, they did. We contacted her on Monday to look at the car and was so opposed to us looking at it and that the banks wouldn't be able to approve us for the loan! So your telling me that the banks would approve us for 38,000(after tax title and fees) but they wouldn't for a 20,000 loan?!? She took her time on everything! So because she wasn't helpful or willing to try to get us into a car we decided to go with someone else! Not to mention she told us that she would pull a soft pull on our credit when she didn't! I am not happy with them at all and if they want to keep people coming back they need to work on that no matter how much a sale is, it still is a sale and to treat everyone with the same respect!!

Bonnie Keown

Jul 16, 2014

Michael, although 18 years of age, is very mature and a wonderful person. He is on his way to achieving great things and is a wonderful asset to your dealership. I plan on sending all of my family and friends in to see Michael when they are looking for a new car.Tilo is also great. Very professional, understanding and able to explain the financing easily and where everyone is able to understand.Larry H Miller has put together a dynamic team at this dealership - - - I am beyond happy!

Daniel Tostevin

Jul 14, 2014

I am very satisfied with the service performed (oil change and tire rotation) and the service representative's support.

Al Kunze

Jul 13, 2014

In and out in under an hour for lube & oil change. That's what I'm talking about!!

Laura

Jul 11, 2014

Had to bring my Jeep in for major repairs on the engine. Kevin the service manager went above and beyond what I could of asked for, kept me informed, explained things very clearly. Bob the machanic was amazing with everything he did, he knows jeeps inside and out, as well as Kevin explained things very clearly and both were willing to come in on the weekend to finish the job! Want no one else working on my Jeep!!

Michelle

Jul 11, 2014

We have taken our 2012 Jeep Cherokee to this dealership twice since Larry Miller took it over from Pro Jeep. The Service technicians are rude, unpleasant, hard to work with. We had our 2005 Dodge 1500 serviced here numerous time when it was Pro Jeep and was always very well taken care of. It appears from the previous posts that Larry Miller is a great place to buy a car but I can tell you they have a horrible service dept. Stay Clear!! Our battery died last night in our Jeep. We called and inquired if they could replace the battery today. We were told that yes they coud get to it. When we arrived we were told they would not be able to get to it. We told him who we had talked to. Rep talked to rep we talked to and said they could get to it. We dropped it off. We just called, told they never told us they could get to it. Told them who we spoke with. Rep. said he didn't care who we spoke with and that he was not going to tell us again that they may not be able to get to it. We previously had taken the vehicle in for a transmission problem where the vehicle will not shift into 3rd unless you let off the gas. This happens very frequently. They had the Jeep for 4 days and were able to duplicate it once but said didn't know what issue was and said to bring it back if it got worse. INCREDIBLE! Once we get the Jeep back (if they ever fix it) we won't be back.

disappointed

Jul 2, 2014

They burnt out the dimmer switch on my jeep while replacing my battery. then when i come back to have the car fixed they try to charge me for their mistake! this should tell you 2 very important things! 1 they have no clue what theyre doing and 2 they arent honest. Please take your business else where.

Dan Shetter

Jun 30, 2014

I was satisfied with my experience, vehicle price and trade in value

roxanne domenico

Jun 27, 2014

I was very happy with the gentlemen that I helped me. I felt they knew their job and was very willing to help.

Roger

Jun 26, 2014

Bought my first New car from here. They made it very easy and painless. I have done all my follow up work with them oil changes and tires all have been great experiences. Got a great deal on tires and free rotation for the life of the tire. Oil changes have been painless and service hours are great.

Rich

Jun 22, 2014

Fast service, just got things done

Greg & Rhonda Wilhelmi

Jun 21, 2014

After a less than pleasant experience in Colorado Springs where we live my husband and I drove to Westminster for the car we wanted after speaking with Serkan on-line. A+ Customer service from beginning to end.

Josh

Jun 18, 2014

Went in for a free oil change that was included with my vehicle purchase at Larry H Miller in Boise, ID.

Kevin

Jun 18, 2014

The only issue I had is that the wait to get into financing was very long and I had my 9 yr old daughter with me and she got very tired.

Bob Child

Jun 15, 2014

I was greeted by a very friendly and knowledgable service writer, and he did a great job assessing my needs and insuring that I got what I needed. I also needed some accessories for our new Jeep, and he helped me find them in the parts department, and they will be installed next week. I needed a trailer hitch and running boards.

Brittany Boo

Jun 12, 2014

Dealerships are everywhere. Jeff really is the reason we went with Larry H Miller. He pays attention to what you want but isn't pushy. Plus he's a hoot. =) We will be buying our next vehicle from him as well.

Joanne Peters

Jun 1, 2014

I had a very good experience at this dealership from the sales persona to the financing

B. White

Mar 7, 2014

Our family just purchased a vehicle at Pro Chrysler Jeep Dodge Ram and had a great experience. The staff was very nice and the whole process was fun and painless. Thank you for the great service!

J. Black

Mar 7, 2014

I just purchased a new Jeep Cherokee from Pro Jeep in Thornton thru their Internet Department and the whole experience was great!The salesman was very nice and professional.

Bob

Mar 5, 2014

I am looking to purchase a Ram in the near future. When I look at multiple listings from Cars.com this dealership has several 1500 models listed incorrectly. They almost exclusively list there cabs as "crew cab" and that is not correct. There are 2 crew style cabs in a Ram. "Quad" and "Crew". Crew is larger by about 15 square feet. 9 inches of additional leg room. That is a big difference. A very nice sales person told me that they believe the listing was an honest mistake. The problem is that this dealearship, like many others, have this "error" on nearly all of their listed trucks. Is this on purpose or does an employee of ProChrysler/Ram not know the difference in these vehicles?

b.black

Feb 20, 2014

Our family purchased a used Jeep from Travis at Pro Chrysler Jeep Dodge Ram in Northglenn Colorado and had a Great experience. He was very nice and friendly and made the whole process very fun and easy!

B Green

Feb 19, 2014

We had a great experience purchasing a new vehicle from Susan at Pro Chrysler Jeep Dodge Ram in Northglenn Colorado. She was very nice and not pushy. We really appreciate that.

B Whitehead

Feb 13, 2014

Our family just purchased a used Certified Jeep from Pro. The whole transaction was painless and pleasant! Thank you pro for making it Easy!

L Johnson

Feb 12, 2014

We just purchased a new Jeep Cherokee thru the Internet Department at Pro Chrysler Jeep Dodge Ram in Thornton Colorado. The whole process was fast and easy! The people were all very friendly and polite. Thank you for making it so easy!

L. Black

Feb 12, 2014

We had a great experience purchasing our new 2014 Jeep Cherokee at Pro Chrysler Jeep Dodge Ram in Denver Colorado. The salesman vas very nice and not pushy. The finance department was very nice also. Thank you for the great experience!

James W

Feb 7, 2014

Our family has purchased 3 vehicles from Pro Chrysler Jeep Dodge Ram in Thornton. The staff is allways friendly and very helpful. They have a great service department and sales department. Thank you Pro!

J Black

Jan 27, 2014

We had a Great experience at Pro Chrysler Jeep Dodge Ram in Northglenn Colorado. The whole sales staff was great and very friendly. It was the first time that we had purchased a vehicle and had a great experience. It is usually not a fun thing to do! This was great and I highly reccommend them to anyone looking for a new or used vehicle. Thank you Pro!

J. Williams

Jan 9, 2014

We purchased a new Jeep Cherokee at Pro Jeep in Northglen and got a great deal. The people were so nice. Great service. Nice facility.

1 and done

Jan 8, 2014

In 2012, I was a brand new customer to Pro and my 1 experience with them will be my last. The car has been ok, far from stellar, but ok. Their customer service, however, has been wretchedly awful. I'm not sure why they don't seem to care about customer service and presentation, but telling a customer that buying a used car warrants an attitude of buyer beware is never a good way to start off a customer's experience, even when it's true. Literally, those words. That happened when I broke down on I-70 2 months to the day after purchasing a 2006 Chrysler PT Cruiser from them. Beyond that, I have continually had to bug them, and at times, even tell them how to do their jobs and EXPLAIN their obligations in the service contracts that were signed!! As a small business owner myself, I generally try to avoid paying people to "let me tell them how to do their job." It's a bad business model for any customer who values their time and money. The only "good" customer they've provided me has been when I was giving them my money. Imagine that. I don't expect perfection, but I do expect a certain level of effort and full accountability. All in all, I think it's safe to say that if you are reading this and don't want to pay them to be their boss, you may want to look for another dealer to purchase your next Chrysler/Jeep/Dodge/Ram vehicle from.

Jack S

Jan 4, 2014

We recently purchased a new Jeep Cherokee from the internet department at Pro Chrysler Jeep Dodge Ram and had a great experience. We found the vehicle online and came in that same day and purchased the vehicle. Everything was soo easy! I t was the first time that we have had a great experience purchasing a new vehicle! thank you.

b williams

Dec 23, 2013

We just recently purchased a new Jeep from Pro Chrysler Jeep Dodge Ram and had a very good experience. We drove all the way down from Laramie Wyoming and it was worth the drive.

William S

Dec 20, 2013

We just purchased a Jeep Cherokee at Pro Chrysler Jeep Dodge Ram in Northglenn Colorado and had a great buying experience. The whole staff was friendly and the whole process was painless! We will allways buy our vehicles from Pro in the future.

Jim B

Dec 19, 2013

Our family had a great buying experience from Pro Chrysler Jeep Dodge Ram in Northglenn Colorado. The staff was very professional and nice. The whole buying transaction was painless! I highly reccomend Pro to everyone whom asks me about my new Jeep.

J. Blackwell

Dec 4, 2013

I recently purchased a new Jeep Cherokee from Pro Chrysler Jeep Dodge Ram in Denver Colorado. The vehicle is fantastic and the whole buying experience was painless. I highly reccommend this dealer. They were very professional and friendly.

Rexerito

Nov 28, 2013

Do Not buy from this dealership!! I repeat DO NOT BUY FROM THIS DEALERSHIP! Spent 3 days with this dealership. We were trading in a vehicle for a new Dodge. I was upfront about what was wrong with my vehicle, and they offered me a trade-in value. After going back and forth a couple of times with fleet manager about price, we decided on a price for my new Dodge. Told the fleet manager that we would be down and have the paperwork ready. We started signing the paperwork and the used car manager comes by to pick up the keys on my vehicle to perform a test drive. I let him know what issue I had with the vehicle and he said to me "Did you tell anyone this?" I said yes, all along I told your fleet manager. He said OK and walks away.... We continue to sign paperwork then the dealership manager comes over and says we don't have a deal because of the issue with your vehicle. He asks me if I told anyone about the issue. I said yes and pointed to the fleet manager. The fleet manager responded with "Yes he told me". The dealership goes on about how they are so upside down on this deal that they cant take my trade-in at that value. Then he offers me a free oil change for my time. HA! HA! My time is worth a whole lot more than an oil change. The moral of the story is this. Make sure you get your trade in value before you buy anything. AND.... Know that this dealership does not stand by its word. The manager made an offer on my trade and I took it. He knew the details of the issue with the vehicle. The total cost to repair would have been about $500 out of the dealerships pocket. Don't make people go through the process of false dreams of owning a car if you can't keep your word.

lL. Martinez

Nov 20, 2013

We just purchased a new Jeep Grand Cherokee from Pro Chrysler Jeep Dodge Ram in Northglenn Colorado. The whole staff was fantastic to deal with. Low pressure. Very professional.

W. Smith

Nov 15, 2013

I have purchased over 10 vehicles from Pro Chrysler Jeep Dodge Ram in the past. The people are very friendly and fantastic to deal with.

William Davis

Oct 16, 2013

Our family has been purchasing vehicles from Pro Chrysler Jeep Dodge Ram in Denver for the last 10 years. The experience is allway fantastic and painless. They have a brand new facility and the people are allways friendly.

B. White

Jul 19, 2013

I had a great experience purchasing a vehicle at Pro Chrysler Jeep Dodge Ram in Thornton Colorado. The staff was very friendly and professional.

Marjorie Grey

Apr 17, 2013

Our family has purchased 3 vehicles from Pro and everytime it is a great experience. The facility is beautiful. The people are friendly and helpful.

Gino

Apr 13, 2013

I had a wonderful experience at Pro. The sales staff was friendly and I was able to get the vehicle that I wanted at a price that was within my budget. I recommend Pro to all of my friends and family.

Matt Fiore

Feb 12, 2013

Arlene was extremely helpful and knowledgeable. She definitely knew the specs of the car inside and out and was extremely professional through negotiations. I would definitely recommend her

Mark Latimer

Feb 8, 2013

Chris was very helpful and very knowledgable.He went through the whole vehicle with my mother and explained how to work everything and made sure that she understood it.I would definately recommend him.

Rich.wilke

Feb 8, 2013

The customer service received was as wonderful as the Kuni Dealership itself!! Jeff Kidwell is a truly trust worthy person and I knew my Luxus was at home being well taken care of...thank you for taking great care of my car and for gaining my trust....

Ryan Osborn

Feb 1, 2013

I was pleased to be in and out in one day. My wife really enjoys thinking about driving her new jeep around. I mostly enjoyed the speed at which we obtained a car. Professional service was at an all time high.

Erika Luna

Jan 29, 2013

Had a very awesome experience. He wasn't trying to shove a car down my throat like other dealers I visted. He was very patient, friendly, funny, made things work for me. He made it possible to take out a vehicle due to the options he gave me. Bayo was more than willing to work with me and didn't make me feel like being here was a waste of time. More than excellent customer service. I will refer everyone I know in need of a vehicle to come and see Bayo. VERY VERY VERY HAPPY! (:

GinaLux

Nov 28, 2012

I came into the dealership looking to test drive a few cars. Courtney came up and assisted me right away, first sitting down to discuss what I was wanting to look at (it was snowing) and then we went to a few cars to look at and ultimately test drive. Although the process is involved and time consuming, I always felt like things were moving along and I was aware of everything as it was occuring. I never felt pressured to make a decision and felt respected the entire time. I was very pleased with my experience here and would recommend it again.

AdamGreco

Nov 26, 2012

Edmund Daniel and Matt Kordis assisted us with the purchase of our 3 vehicle from Pro in a year and half. Matt showed us the vehicle and showed us all the features in the car. We love all the staff and everyone is so helpful. We travel over 25 miles and pass several dealerships just to come to Pro Jeep.

ChrisCruz

Nov 7, 2012

I had a very quality experience here at Pro Chrysler. The staff was quick to greet me as i pulled in. Kyle Penn was the sales associate helping me, was very knowledgable and helpful. Kyle did everything he could to make the deal possible today, would highly encourage my friends and family to do business here with your staff.

DanielR

Oct 31, 2012

The salesmen were not only knowledgable, but very understanding of our needs and worked their hardest to accomodate our wishes. Our overall experience was phenomenal. We would highly recommend their services to any and all. Thank you.

RichardHunt

Oct 24, 2012

I orignally found the 2012 Ram 3500 mega cab at Valley dodge but they were not willing to give/get me a good deal. I was reffered to Pro Chrysler by my friend who bought a Ram truck a couple years ago. I worked with Matt Korbis & Kyle Penn - not only did they find me a 2012 Ram 3500 mega cab with more features & options but they gave me an awesome deal!! Pro Chrysler has my 100% recommendation. Thank you guys!!

TheresaR

Oct 22, 2012

We came in to Pro Jeep and spoke with Kyle Penn to trade in our 1995 chevy lumina with over 160,000 miles. We thought it was impossible to get us finance! They got us done & gave us an awesome deal. We recommend Pro Chrysler Jeep and Kyle - Thank you!

TammyKing

Oct 17, 2012

Awesome! Great customer service! From the first phone call from Chris, the walk in the lot, all the way to the financing with Warren. Exceptional service. Thank you!

Stacy Dipetrillo

Oct 16, 2012

Everyone was very helpful, chris was very friendly and made us feel comfortable with the deal we were getting on our vehicle. Felt that Chris and Mike were very honest and up front with us on our purchase which is why we decided to purchase from your dealership.

Outdoor Enthusiast

Apr 4, 2012

I bought a used 2011 Laredo this March and I could not be happier with my dealership experience. I had roof racks installed two weeks after my purchase and found the service department was also amazing. I am extremely pleased with Pro Chrysler Jeep Dodge Ram.

frequent buyer

Dec 20, 2011

I co-signed a loan for a family member to by a jeep from this dealership under the family & friends promotion. Six months later I was contacted by the GM stating that if I did not provide a birth certificate proving I was a family member the dealer would charge twice the amount for the vehicle by re-submitting the loan to lender. Chrysler stated that this was more of a guideline & a marriage certificate or drivers licence would work in its place. If threats & intimidation are how they sell cars, buyer beware.

Used Car Shopper

Aug 6, 2011

Every department of this dealership consists of friendly and well-mannered associates; the deal went smoothly, my salesperson was solicitous, and the vehicle was exactly what I was looking for.