Used Cars for Sale at Larry H. Miller Dodge RAM Peoria in Avondale, AZ

Jerry Tate and Stephanie Tate

Aug 31, 2016

Our Sales Consultant, Arron Pryor worked with us to make sure that we were satisfied with our Dodge Ram 1500, including the color of the vehicle which was important to us. He made sure that we received the additional items we wanted and that we understood the vehicle. Wil, (we did not get his last name) Sales Manager, also helped us with questions that we had on another vehicle that we were considering. After all the paperwork was signed and we were taking possission of our Dodge Ram, Luis Becerra, the General Sales Manager, inspected our vehicle to make sure all was ok.There are only 5 stars above but we think that Larry H. Miller, Dodge Ram Peoria, is a 10 star business.Thank you Larry Miller and Associates,Jerry TateStephanie Tate

ROBERT LEETS

Aug 10, 2016

I was treated great the sales person was very informed about the truck and was very helpful bin the process

John James

Aug 8, 2016

Excellent experience from start to finish, the Sales guy was knowledgeable about the vehicle and treated us with patience and respect. I would recommend visiting this dealer if you are in the market for a vehicle.

linda schooley

Jul 21, 2016

I would recommend Kelly Thomas if you are wanting to buy a car she made our experience so pleasant and it went really quick wasn;t sitting there all day I just hate that part of the whole deal so she made it pleasant and she is very knowledgeable .

AMDman13

Jul 13, 2016

Tough negotiating, but it was worth it. It would be nice if the dealership offered up some sandwiches. Almost had to leave during the deal as I was getting hungry. I think they do this on purpose though. People tend to hurry through the process if they are hungry.

Roger Willis

Jul 13, 2016

I spent over 2 weeks on phone with Andy Frey. Asking many questions which he had the answersfor...ie he didn't have to put me on hold and locate someone for an answer. This was a first time ofbuying an out of state car..we are from Las Vegas. Rented a car and drove down to Peoria to pickup car. It was cleaned up and ready. After all paperwork was done Andy spent another hour going over car with my son. He explained about all electronics. He walked my son through programmingnavigation to get us back to Las Vegas and how to program garage door opener. All of this isexplained in manual but Andy took his time to explain it. Super salesmanship after the sell.

Del Walth

Jul 8, 2016

Big thing is the last time I purchased a car from a dealership was approx. 10 years ago and pressure to buy was very high. This time I did not experience any pressure at all.

Noah

Jul 1, 2016

It was good experience they worked with me in every way..

Randy Ferrari

Jun 21, 2016

Absolutely love Larry H Miller Ram dealership. Everybody was friendly and curtious.

Brandon

Jun 20, 2016

Great experience help get a good rate and got into a new Dodge Journey for the price of a used one.

Ralph Brock

Jun 10, 2016

Everything about my car buying experience was good.

James Conlon

Jun 9, 2016

LOVE THE TRUCK,ARE 4TH TRUCK WE HAVE PURCHASED FROM LARRY MILLER

Debbie Figgins

May 29, 2016

When I arrived at the dealership I wasn't sure if I was going to buy a new vehicle today or not but Mark and Mike help me make my mind up they were patient they are understanding they took the time to be understanding enough to help me feel comfortable and buying a new vehicle I had prior experience in buying vehicles but they were always bad I must say this was one of the most relaxing and patient experiences I have ever had when it comes to buying a vehicle Mark was so good explain things to me and made sure that I was comfortable in my purchase might also took the time to make sure that my payments are going to be within my budget and I must say I was really impressed when I told him I was hungry and they offered to drive me to Whataburger I then came back and completed my purchase I'm very happy with my new Dodge

Karen Walters

May 26, 2016

Awesome experience, Awesome experience, Awesome experience

Randall M Jackson

May 24, 2016

Always very professional. This is my 3rd purchase from this dealer.

Rick

May 19, 2016

I was treated very good by all of the dealership employees and they worked very hard to make me happy with the deal

Acosta

May 12, 2016

Henry was very polite and accommodating. He answered all of our questions and concerns. He help us get the vehicle we wanted. I would recommend Henry to friends and family.Just to clarity the hole buying process is no reflection on Henry or the Dealership itself.Most people like us do not want to deal with the negotiation process of buying a vehicle. It's never a good feeling when hard working consumer could have gotten a better deal. I don't have a clear understanding of why we have to play the game.

Ray Bornert

May 6, 2016

Very pleased, and looking forward to some years of coming in for any need in the future.I have already recommemded Larry Miller to a friend. He bought a new car.

gary hakes

Apr 23, 2016

We purchased a new Ram 2500 and had an outstanding salesperson in Andy Frey. He was knowledgeable and forthright.We are very happy with our experience at Larry Miller Dodge.

Carola Akins

Apr 21, 2016

This is my 2nd vehicle I've purchased from Larry Miller Dodge in Peoria. Absolutely love my new vehicle as it has all the amenities I had wanted including the color!. Jon Anderson, Woody, AJ, Arron and the Service Department are all great to work with - they listen to you ask your needs, work with you and make the experience overall less stressful. They are honest with you and make suggestions if you need help. Last year I brought my daughter in and she purchased a Dodge Dart. End of the year she's looking to trade up to a Charger. Also told all my technicians and one of them also purchased a Charger. I let all my friends know of the great experiences I've had and I wouldn't go anywhere else.

Ryan D.

Apr 17, 2016

Excellent service from both your sales and service departments. Even though my online service appointment for my old truck didn't show up, your guys squeezed it in and had it done while I waited. In the meantime I had an excellent no pressure experience in buying a Ram 2500 from Andy Frey.

Robert Tatum

Apr 13, 2016

I found the staff to be the most helpful I have ever encountered while buying a new truck. The Larry Miller dealership truly cares that you have all the facts and provides a great experience. They care and it shows.

Tim Spengel

Apr 7, 2016

I have been looking into the Dodge Durango for a couple of months now and have been to several dealerships around the valley and they either did not have what I wanted or could not make a deal. When my wife and I showed up at Larry H. Miller we were greeted by Mr. AJ Wanta (salesman). He was very professional and friendly and listened to what we were looking for and took us through the lot to see what he had to offer. We told him what our limit to spend was and if they could come close to that number than we could make a deal. Mr. Wanta spoke several times to the manager and they were willing to work with us and settle on a fare price. My wife and I could not be happier with our experience with your dealership, manager (sorry I can't remember his name), and the salesman Mr. Aj Wanta. This has been a very pleasant experience. Thank you very much and hope to do more business with you in the future. Tim and Millie Spengel.

Matt Tormey

Mar 18, 2016

I had a fantastic purchasing experience. I never had to argue the price as they had the lowest price I have seen on the exact vehicle I wanted on their first offer.

Bob

Mar 16, 2016

It was a wonderful experience from beginning to end. Thank you!!!

JAMES

Mar 16, 2016

PRICING WAS BEST I FOUND IN ARIZONA, STAFF WAS KNOWLEDGABLE, AND VERY EASY TO DEAL WITH. THE BUYING PROCESS MOVED ALONG QUICKLY AND STAFF MADE IT AN ENJOYABLE AND EASY EXPERIANCE. RECOMMEND THE STAFF AND DEALERSHIP TO ALL.

Xxxxxx

Mar 9, 2016

This is the second Survey and am not going to give this a very good rating. Do not send me another one. If yo do I will say the Experience was poor and needs to be fixed. So please don't send another one. I hope this was long enough.

Michael G Reeves

Feb 26, 2016

My salesperson, A.J., was very courteous, knowledgeable and void of any pressure tactics.The dealership atmosphere is pleasant and the whole process went very smoothly.

Lynda B.

Feb 25, 2016

Friendly and professional staff. Great selection of vehicles and even with my financial issues they were able to get me into a awesome vehicle with great rates.

Will Fortune larry miller dodge

Jan 3, 2016

Great sales service great deal will be returning great salesman Will Fortune

sierra wilson

Jan 1, 2016

Everyone was very friendly and all were happy to help with any questions or concerns I had. I was in and out very quickly and I'll defiantly be going back for my future vehicles.

Jeff Ayres

Dec 22, 2015

LHM is a large multi-location dealership. I would like to see better communication between locations. We other vehicles at other locations that we were interested in. Rather than help us with those we were directed toward vehicles on that particular lot. In fact we were not even given the option of seeing other makes, it was all about Dodge and if you didn't like it you had to go there. Also the ploy of having slow internet servers really doesn't work nowadays. We all have phones which allow access to the internet. We wanted to buy two vehicles that night, and would have, taking advantage of LHM multilocation dealerships, but the antiquated system or scheme - whichever of slow internet - prevented us from doing so.

Sandi

Dec 15, 2015

I had a wonderful car buying experience! Thanks Cesar!

tracy whitfield

Nov 30, 2015

our experience was great will be back to buy again and will send friends and family staff was great and dealership was clean and welcoming

Alex

Nov 23, 2015

We went into Larry h Miller Dodge Peoria to look at exchanging our truck for a Durango for out fast growing family and the Sales Representative Ken made it very painless and easy. They treated us like we wanted to be treated. Great staff works here and would recommend them to anyone. Thank you for helping us with our vehicle purchase.

Phyllis Burrell

Nov 21, 2015

All the staff were friendly and professional. I was very pleased with everybody and everything. Our sales person Gino Kozeli.

R Diaz

Nov 21, 2015

Great place to buy a vehicle. My service coordinator is great. This is my third vehicle purchase from LMD.

AzSniper

Nov 20, 2015

I think my salesman Ed did an awesome job and should be shown how appreciative I was with all his professionalism and help when purchasing my third truck from your dealership

Happy Customer

Nov 11, 2015

WE LOVE IT!!!!!! This is our 6 purchase of dodge trucks and this is the final one we hope it has all the toys we need and it up graded with all the new technology items. And we also love the LHM Dodge dealership on Bell Rd, Peoria, Az this is the lot where we purchased all 6 trucks and the services is awesome the staff members are very courteous. HAPPY CUSTOMER!!!!!Keep up the good work

John Roberts Jr

Nov 4, 2015

My sales man AJ was totally the best . I will buy a car from your dealership because of him and the rest of your staff at Peoria Dodge. Totally thank you to all.

Jeff and Sara Schlichting

Oct 22, 2015

My sales associate was Lois. We originally went in because of the Dodge buy back and the recalls I received. My truck did not qualify for the buy back but Lois asked if we would still be interested in trading in our truck. We said yes if the deal worked on the truck I wanted. We went on 3 test drives and the only truck I absolutely LOVED was the white 2015 Ram sport with the Awesome hood. They worked the numbers and made it work and got us out of there in time for our kids baseball practice. Lois was personable, honest, fun, and joy to work with. For my next vehicle purchase I will be coming to Lois. Thank you. I ABSOLUTELY LOVE MY TRUCK!!!

BJ pea

Oct 20, 2015

They went out of their way to make a deal with me even accommodated my special requests

Shane Young

Oct 17, 2015

Ceasar was awesome,. He knew I was unsure with what I wanted and showed me many vehicles and I bought the one that was traded in that same day

Moi

Oct 13, 2015

This was a project that last about 1 year the sale people let me look at all there cars many time without pressure. My view: All the cars are good and attracting now and it is the dealer that can make the difference

RC

Oct 12, 2015

Easy and pleasant buying experience from very knowledgable and outstanding sales people.

Norman

Oct 7, 2015

Great great great great great great I have no review other than great.

A

Oct 6, 2015

Purchased a used 2011 Durango from Larry H. Miller Dodge Ram Peoria. Very happy with the car. Even happier with the dealer. Three days in to our ownership the Check Engine light came on. It was the weekend, Service department is obviously closed so I messaged them on Facebook. Monday morning they messaged me back and even called ME before I had a chance to call them. Took my vehicle in, they gave me a loaner for a few hours, and fixed mine at no cost (had a faulty thermostat). Considering that used vehicles are sold "as-is" they could have said "so sad, too bad- that's the risk of buying used" but instead corrected the issue and have a happy customer who would readily recommend them to others!

Stacey R.

Oct 1, 2015

Was an easy buying process. Went in knowing what I wanted and got what I was looking for.

Mike Smith

Sep 18, 2015

Courteous and helpful service and sales people, While getting our 2013 Charger oil changed, we saw the new 2015 Charger and like the changes and decided to upgrade. The sales people who handled our sale were very nice and helpful. We would recommend this dealership to friends and family.

Paul C Chubinsky

Sep 13, 2015

Extremely friend and easy process to purchase the vehicle.

Connor Hillstrom

Sep 7, 2015

Had an amazing visit. They made it a fun and enjoyable process of buying a car.

Dom and Jen

Aug 31, 2015

Wouldn't recommend any changes. Everything was perfect!

john mcqueen

Aug 30, 2015

Sales personnel were the best to deal with. The had the patience to explain and deal with me. Best experience I have had in long time .thanks. Mcquesn

Rich

Aug 28, 2015

Great service in all areas... And a great car too!

stan mason sr

Aug 22, 2015

Concerned about a letter I got from Dodge I went into the dealer, first they made me feel relaxed, they listened, they put me within my means, they just didn't want to make a sale they wanted me happy and they did, Allen was great. a real pro.

Doug N.

Aug 21, 2015

My purchase experience at Larry Miller Dodge RAM was the best possible truck buying experience I could imagine. Im very detail oriented l so I researched every option on the 1500 RAM EcoDiesel as well as every RAM dealer in Arizona and surrounding states. I was prepared to travel for the best deal but I can happily report that Larry Miller Dodge RAM in Peoria gave me the best deal of ANYWHERE in the country. My experience with Larry Miller RAM began through email communication with Internet Sales Manager Jason Doherty. From the very first email until the handshake to consummate my purchase, Jason epitomized efficient, competent professionalism. He is knowledgeable, friendly, courteous, and always prompt with a response. Jason exhibited none of the characteristics so often associated with car salesmen and was in fact an absolute joy with whom to deal. I am extremely grateful to Jason Doherty and now consider him a friend. In an effort to avoid the typical experience, I chose to conduct the vast majority of my negotiation via email. Id ask a specific set of questions in the hope of cutting through all the noise of a standard deal. Most salespeople at other dealerships would often ignore my questions and instead provide answers that were more beneficial to their bottom line or that would direct me to inventory they had rather than what I actually sought. On the other hand, Jason answered every question directly. Additionally, because he is an astute listener, Jason also added information that he thought might assist me in my decision-making process. He is the consummate professional. Kenneth Baker assisted in the signing of the deal. It was a pleasure to work with Kenneth as he answered any final questions I had about the truck or its components. He made sure I felt confident in all of the systems and vehicle operational specifics before I drove off the lot. He took me on the final walk-around of the vehicle; it was an extremely nice touch to have the truck displayed in a pristine bay just off the showroom floor and made driving off the showroom floor a reality! Kenneth was also an easy-going salesman and he made me feel like I was the only customer at the dealership- which is no small feat as Larry Miller Dodge RAM is a busy dealership! When I finalized the deal, Larry Miller Dodge RAM General Manager Jon Anderson visited with me on the sales floor to congratulate me and shake my hand. He even sat down with me for 15 minutes to chat while personally thanking me for my business. Jon was pleasant, amiable and genuinely seemed to treat my business as valuable to the dealership, his associates, and him personally. The unique touch I experienced inspires me to think first of Larry Miller Dodge RAM upon my next truck purchase. It also inspires me to send anyone I know in the market for a vehicle to Jason, Kenneth, and Jon. I know my friends will be taken care of by my new friends at Larry Miller Dodge Ram in Peoria.

Eric J

Aug 21, 2015

Outstanding above and beyond...Jason D and Lous M are A team.

js king

Aug 8, 2015

great service awesome people my buying experience was the best I have received compared to other dealerships thank you.

Greg Brintnall

Aug 3, 2015

I had a hassle free experience and would buy another vehicle there in the future.

Kent Corbin

Jul 29, 2015

Kelly was terrific ...helpful ... Tenacious ....i've never seen anyone work harder to get a deal made...

Doral Larson

Jul 28, 2015

Jorge is the reason I bought this truck. I have been working on a this since Dec of 2014 to get a truck. He work his AZZ to make it happen!

Josh Wooten

Jul 12, 2015

These guys know how to make a deal where the others wanna grind. 4th truck and I will never buy anywhere else. Awesomely me selection, knowledgeable sales guys. Winner winner chicken dinner.

Carl Bjork

Jul 8, 2015

During sales process, I purchased a new dodge vehicle with the understanding that the title would be registered under my Montana LLC. I received title and registration for the state of AZ. In trying to fix this problem, I spoke to the title clerk and finance mgr. and they virtually wrote me off saying there was nothing that could be done. I cannot get lic. plates for this vehicle due to the way the paperwork was done. Needless to say, they have lost a customer forever due to the way they do business. Overall rating 1 star.

Terri C

Jun 18, 2015

We appreciate the time and expertise Larry Miller Dodge extended to us this last weekend while we shopped for our new truck. It had been 13 years since we bought a truck and there have obviously been a lot of changes to their design. We didnt feel pressured and they understood that we were nervous about such a large purchase as well as excited to have a new truck. Ray Lopez took us out for our test drive and spent a lot of time explaining the features the truck offered. Financing went very smooth and was thorough. As we sat doing some of the paperwork, I watched the team inside the showroom. The team worked together to help their customers and had great respect for one another. John Anderson, the manager was walking around and talking to the customers. Mr. Anderson was just like one of the gang and made the public and his employees comfortable. Then I saw him outside drying off the truck we were about to drive away in. You dont see very many managers working alongside the people that work for him. Thank you everyone at Larry Miller Dodge for a good deal and your knowledge!

Joe Corbett

Jun 10, 2015

Price was fair. Mark was great to work with. We now own a great truck.

scat pack

May 29, 2015

I tried to purchase a vehicle from this dealer and sales rep was quite a character and a bit immature . the good thing is cash is good everywhere !!!!!

Marcelle and Julie

May 23, 2015

We know that car dealerships can be a challenging experience for buyers and consumers, but for us it's a matter of service and direct experience with employees. We bought a used car from Larry Miller in November 2014. Our salesmen, Will Fortune, was AWESOME. He was kind, straight forward, transparent, no gimmicks. He helped pick the financial rep. that fit our style, and that experience was equally positive. When going in to purchase a car you always have your concerns: will I get a good deal? Will I be persuaded to buy more than I want or need? We got what we wanted and fit our budget. That wasn't our experience at all. To top it off we've been back a couple times for routine services, like oil changes and I have to honest ,we have always been greeted with a friendly, helpful and welcoming employee - best of all no pressure tactics. Thanks LHM for changing our perspective on car buying through a dealership. Keep up the customer centric service model and you should continue to successful.

Holli G

May 2, 2015

My husband and I have purchased 8 vehicles from this dealership since 2009. Trade-ins, new and used. They make the car buying "experience" easy!

Lisa B

Apr 27, 2015

Normally I dread the car-buying process more than I dread going to the dentist, but my time at Larry Miller Dodge is hands-down the best experience I have ever had buying a car. Everyone from our salesman to the finance manager really bent over backwards to make sure we were happy and get us into a great car. We got a really, really great deal and we couldn't be happier with our new Durango.

Rich christopher

Apr 9, 2015

Kelly Thomas is by far the best salesperson I have dealt with in my car buying history. I happened to be on that side of town and stopped by just to look. I live on the opposite side of town and did stop by another dodge dealership much closer to home and was less than impressed by that interaction. I decided on the Ram over ford and gmc and went back to Larry miller and Kelly because you earned my business. I have had hundreds of sales folks work for me and Kelly is A ++. She helped me on the comparisons and went through everything on the truck and great demo ride. Recommend you open a dealership closer to Carefree and Scottsdale

Martin Lopez

Apr 1, 2015

Larry H Miller is an awesome dealer ship! I showed up an hour before closing time and they stayed late to get me in the car I wanted! The staff was hey helpful and very nice, everything they promised they gave me! Got me financed at the same rate I went in asking for and everything. You want good service and good prices, go to this dealer!

Sabrina

Mar 16, 2015

This is my second vehicle I purchased from Larry Miller Dodge in the past four years. The sales person was very helpful and knowledgeable. He made me feel comfortable and not rushed at all. My experience was great!

Stacey

Jan 5, 2015

Justin provided excellent customer service. We will purchase our vehicles from LHM from now on.

Ardawn. tennison

Jan 2, 2015

Love the great experience. Great customer service from Will fortune. Best experience ! Will always be a return customer.

Scott

Jan 1, 2015

My daughter and I traveled a long ways to "look" at a red 2013 Kia Soul that had recently come in on a trade. We had been looking for a red Kia Soul for my daughter for a little while and knew exactly what we wanted and the price we wanted to pay. When we arrived we were greeted by Lois who was wonderful. She showed us the car and found the interior absolutely covered in dog hair. We own three dogs so I am familiar with dog hair but nothing like this. While we worked on a deal on the Kia, the detail guys went to work and cleaned up the Kia better than new. We are still finding a few stray dog hairs, but I think we have finally vacuumed out the last of it! When we drove off the lot, her Kia Soul was immaculate, smelled, and looked just like a new car! We are so happy with it!! We would highly recommend both Lois and Larry Miller!

CandiceC

Dec 31, 2014

I live in Prescott and prefer to do most of the work via email. Bruce "Woody" Woodcock was fantastic! Truth be told, I shopped around, and he was the most fair and up front. I made the deal by email. I came down to Peoria and I was not disappointed. Woody and the entire crew were great. From the time I walked in the door and drove off in my new Challenger, it was less than an hour and a half. I can't say enough good things about my experience!

Roxie

Dec 26, 2014

Best experience I've ever had with a dealership. Would highly recommend this dealership. The staff and manager as well as the general manager were "STELLAR"!!!!! I will recommend this dealership to all my friends and family for their next vehicle. Larry H. Miller ROCKS!!!!!!!!

LocoGirl75

Dec 19, 2014

The sales team was wonderful. However the team that details a car needs some help. My car seats were dirty, my back rear window was not cleaned at all and the console had food inside. I know it was a used car but my salesman knew I was coming for a couple of days. Your sales team was great and efficient. Thank you.

Ocampos

Dec 19, 2014

Good salesman, but too pushy. Not able to take no as an answer. Leave the dealer with a bad taste on my mouth and without seen the saleswoman I was originally went to see.

All Smiles

Dec 14, 2014

Everyone there was truly ahhhmazing!!! I have bought lots of cars and trucks over my years and they made everything work for me. Thank you.

Joshua alvidrez

Nov 23, 2014

All I have to say is wow!!! This dealer is awesome.want to thank Jamie the sales guy and Ryan the sales manager. They did not pressure me into buying anything but I bout 4 days later.they are amazing people and vary helpful on my purchase. Out of all my buying experience I will never go to anyone but them and send all my friends and family to them.thanks once again Jamie and Ryan at surprise location.

Rick Warden

Nov 9, 2014

This is the second car we have purchased from Larry Miller Dodge and Justin our salesman was extremely helpful and accommodating. The entire experience was great and we got a sweet deal.

Hope

Nov 6, 2014

I'm a first time car buyer and we shopped at multiple facilities before stopping at Dodge. Our saleswoman was Kelly and she was so down to earth, and her coworkers/manager were all very welcoming. I couldn't have asked for a better experience! PS the 2015 Dart is amazing!

John

Oct 31, 2014

I went in to buy a used truck and came out with a new one! I got a price too good to pass up. Thanks to Shawn, Scott, and John for making my buying experience painless. No buyer remorse here! I highly recommend Larry H Miller Ram as the best Ram dealership in Phoenix.

Revello

Oct 27, 2014

Cody Moses was great to work with. We had several discussions with him before coming in to purchase a car. Cody was direct and business like, yet we appreciated his genuine, friendly, helpful attitude.

brocatmidwestern

Sep 19, 2014

Pete is a great service member who got the repair done quickly and without any hiccups. Thanks for making my car problems less stressful - half my worry comes from dealing with the service from a dealer but you put those worries to rest. I will be seeing you guys for all Chrysler needs.

Mike Peterson

Sep 7, 2014

Matt Norguard always takes care of our vehicle when I come in for service. Not only is everything done in a timely maner but I am always given very good advice. He treats my car as if it was his own. I always appreciate his input and honesty. Mike Peterson

GypsyDiane

Aug 11, 2014

I can always count on your service department to keep my Caravan in top shape. Knock wood, but I have had absolutely no major problems except one and the radiator decided to go 1 block from Larry Miller on my way to a service call. You have angels watching over all of us I believe. Thank you for quality service, caring service representatives, fast and efficient service, and always, sound advise. It means a LOT to a woman alone to be able to count on you.

Don Tufarelli

Jul 24, 2014

Arron Witt promised and delievered as he mentioned when I brought the car in. Great guy, will always deal with him on future needs. Don Tufarelli

Dolores

Jul 17, 2014

I was extremely happy with the overall service I received. I brought in my vehicle for a first time oil change, Vehicle was purchased in April. The service agent who assisted me was friendly and professional.

zxsix

Jul 13, 2014

Both of my vehicles have been worked on here for warranty work and other repairs. No complaints about the process or the quality of work, and I am picky about my vehicles.

Ram 1500 Pickup

Jun 30, 2014

Always have had a good experience at the Peoria location. Service advisors are friendly and do not try and sell customers "unneccessary" services. They are always fast and honest and the waiting facilities are outstanding.

BOBDOD

Jun 27, 2014

Excellent service from the customer service rep and the quality of the work done by the technicians appears to have been completely satisfactory as well.

Chris Waymire

Jun 18, 2014

I have been to LHM Dodge 3 times, the first in 2012 where I purchased a brand new dodge charger and then 2 times after that over roughly a 2 year span. The first experience was less than pleasant and got worse the second time and really bad the third time. The first visit I had the deal all worked out and had taken possession of the car when they decided to change the terms and told me that I needed to provide more money down. It wasn't until I returned the car to them that they changed their mind and allowed the deal to go through. The second visit they reached out to me and gave me a verbal guarantee that they could get me into a new car at a lower interest rate, and even when I told them I was skeptical they assured me they could. After running my credit they told me they were confident they could get me a certain rate and we proceeded with the deal and ultimately took possession of the car. After having the car for a month I was told to come in and sign the final documents where I was presented with a rate that was more than double what I was promised and so I walked away from the deal. Over the next year or so I received numerous letters from LHM indicating they were in need of used vehicles and were offering to purchase my 2012 Dodge Charger. The first letter was for an amount that was not very attractive so I disregarded it, which was followed by a second letter that increased the amount a couple thousand, and was eventually succeeded by a third letter that offered a very attractive amount. So I once again returned to LHM only to yet again be disappointed. The first sales person tried to get me into a relatively pricey vehicle at my initial request but when it became clear that was not going to be feasible she simply dismissed me and told me to call her back if anything changed, with no attempt at finding any other deals. I placed a call back into LHM the next day and spoke with a second sales person who after some time to investigate matters simply reiterated the first sales persons words back to me. I made several attempts to get them to do some work and investigate whether we could get into a lower end car but they seemed reluctant to even deal with me and after numerous calls and talking to a few people I was eventually informed that they were not going to honor the letter they had sent me regarding the purchase of my car. Basically it was just a fishing attempt to get me into the building. The amount that they would be wiling to offer me on the trade in left enough negative equity that was preventing the banks from entertaining any financing without a substantial down payment. Fool me once, shame on me, fool me twice shame on you. Needless to say I will not be back to any Larry H. Miller auto dealerships.

Chad C

May 12, 2014

I am a repeat customer and have even had my girlfriend purchase new from Larry H Miller Dodge on Bell Road. The service department is very helpful and their mission is to make your service experience as comfortable as possible. I have never had a bad experience there and never expect to have one with the way they set up your service, recommend what is needed to keep the car in tip top shape, and how they generally go about their business.

Kyle

Apr 29, 2014

Thank you for a great experience in purchasing our new Ram pickup. It is a fabulous truck. Paul Schneider is a true professional, taking care of our needs, and making sure we were 100% completely satisfied. The rest of the staff, including Scott Worthen and Luis in finance were courteous, professional, and kind. Thank you all for being there for us.

Brianna Bandin

Apr 14, 2014

I have never had such a bad experience somewhere that I had to ever write a review about it. We went on a Friday around 7:30 at night to look at some cars after the manager called us twice telling us to come in, that they were having a sell that weekend and they could definitely work with us, and get us more for our trade in ( we previously went a month earlier but were not offered what we wanted for our trade). So after working all day we decided to go in. It was 9:30 at night and we had finally come to an agreement on numbers. But the car was at another dealership. They pushed and pushed for us to commit to this deal, without even seeing or test driving the car (38,000 vehicle) Of course we didn't... we said we would be back to make the deal the next day after we test drove the car and they told us that was fine, that the deal would still be on the table. We asked for the price sheet with all the numbers so we could think about it more at home (last time we there they had given us one), The Fleet manager Rob straight lied to our face and said they don't give those out... oh ok I have one sitting in my car right now from them(actually from the same EXACT guy) SOOOO the next day we got busy and could not make it in, but were told if we came in Sunday we could still do it for the same price. So we go in Sunday to do the deal and what do you know.. they lost the price sheet!! so after all was said and done, they come to us with all new numbers, 6000 more over the term of the loan. They do not honor their word, and this is a place I will never do business with again. Please spend your money and time somewhere else. This place is a JOKE. ---- all we wanted was for this dealership to honor their word, we had a deal worked out and were told if we came back two days later, that they would still honor it. Don't wait until we drive 30 minutes up there, to tell us that they lost the price sheet and don't remember what is on the paper. We were not going in there asking for anything new, we just wanted to deal we were promised on Friday night.

Patrick in Tempe

Apr 1, 2014

I have to say in 53 years, and being a business owner for much of my career dependent on reliable cars and trucks I have had many stressful sessions at the car dealers. With the fall out in 2006 and the loss of all things making me economically viable I have experienced the highs and lows of the credit score game. About a year ago I dropped in to Larry Miller Dodge Peoria and purchased a used vehicle based upon the credit manager Karl's advise on a credit repair strategy while providing a very nice vehicle that fit my budget. Although I was not spending a ton of money I was treated very well and although the interest rate was high I ran the program for eight months as prescribed. Fast forward eight months and I go back to LMDP and drive out with a 2014 Challenger RT,,once again within my budget and at an almost prime interest rate plus thousands on trade in over my expectation.. Largely due to the time and effort by my sales person Woody (The Englishman) it was the best car buying experience I have ever had. Woody spent the time on my needs and made sure it was the correct purchase, what a pleasure to have sales people that truly put the customer first. If your in the market and want professionals to deal with call Woody and Larry Miller Dodge Peoria, it will change your opinion of car buying for the better.

JK Rose

Mar 27, 2014

Second time I've had service at Larry Miller. Am very pleased. Mike provided friendly and very helpful service. MY wife and I are in Arizona 5 months of the year. Larry Miller is my service facility of choice when we're here.

Randy-pleasantly surprised

Mar 17, 2014

Mike in service took excellent care of me(without having an appointment). Out the door(with a car wash) within 1 hour. Service like it should be!!

Globalcrossways4

Mar 4, 2014

I have been a loyal customer of Larry H. Miller Dodge since 2010 and will not take my car anywhere else. They are always very friendly, accomodating and very knowledgable with every aspect of my Dodge Avenger. I recommend them with highest degree

Samuel Sambrookes

Feb 20, 2014

I have been talking my vehicle to Larry Miller service since I purchased it in 2007. I have always had a great experience with everything they have done. Duane Phillips my service adviser has always been great about keeping my scheduled maintenance up to date, and the mechanics who have done the work have always made my 2007 Caliber run and feel like new. All this for a very reasonable price. I couldn't be happier. Thanks Larry Miller.

Terry

Feb 3, 2014

Everything went great. We had a oil change and the tires rotated and was out of there in just over 1-hour, including a car wash. Great facilities.

Matt and Pat

Jan 4, 2014

Thanks to Jon the GM and Salesman Will Fortune. We needed a used car and had looked at several other dealerships. I hate shopping for and buying used cars, but both made it easy for us and we feel we got a very fair deal on the purchase. Paperwork was done pretty quickly and when I noticed that we needed an extra key Jon made sure we were taken care of. I had previously used this dealership for maintenance on my 06 Dodge Diesel and have always had good service from them. The place looks great after the renovation. Thanks guys.

Glebamacma

Jan 2, 2014

This purchase is my families 4th mini van, yes we have 3 kids. I must say that this is the dealer I regret not visiting sooner. After buying vehicles in other parts of town we became tired of driving for service to visit that dealership and felt that we needed to shop as close to home as possible. So we made a list of the three closest dealers and started looking. It just so happened that Larry H. Miller Dodge Ram Peoria was the closest. Everything went great and we found our car at the price we liked and had no reason to shop anywhere else. I would highly recommend this to any one.

Ken & Donna Kennedy

Dec 16, 2013

This is by far the best dealership We have ever delt with. I live over in Deer Valley off 7th St & the 101 but don't mind the drive for the service we receive. Thank You all for helping us to enjoying our truck and the overall experience.

Jeff

Dec 4, 2013

great job on my Ram 2500 Mike is the best service manager ever

MOPARFANATIC

Nov 17, 2013

In 2012 I bought a new Challenger R/T from Larry Miller. It's the 3rd new car I've purchased from that dealership..starting with an Intrepid ES in 2000. The sales dept. went above and beyond to find me the car they knew I really wanted. The salesperson, Kelly Thomas will do whatever it takes to get you into your dream car. I trusted her and signed the paperwork w/o even seeing the car. It was on the showroom floor at another Dodge dealer. She went and picked it up for me, and I've NEVER regretted it. She KNEW what I wanted, and I've probably got one of the very few "Header Orange" R/T Challengers out there. The Service Dept. is one of the best in Phx. The Service Director, Mike Veselik was my Service Advisor when I first bought this car. His excellent knowledge and Customer Service skills have recently helped promote him to his Director position. Mike has worked for Chrysler dealerships over 30 years. The Sales, Mgt., and Service folks make you very comfortable, more like family than a stranger. They are honest and very straightforward. If you are looking for a gorgeous new Dodge vehicle, you will not leave without it. Somebody there will make it happen. And Mike will make sure all your maintenance issues are taken care of after the sale. You can't go wrong.

fdcep

Nov 15, 2013

Just a oil change, in and out fast, nice waiting area and pretty cheap with the coupon.

Jason

Nov 5, 2013

Great experience, highly recommend Carl as a salesperson. Would buy here again.

Anonymous

Jul 16, 2013

I went here to get my scheduled maintenance. It took about an hour, which was okay. One of the things that really bothers me, no one can be held to be accountable. They do not like to give names out when I set up an appointment, when all I was trying to do was thank them. He would only tell me who the service manager is and also the adviser.

ARollins

Jul 16, 2013

I went here to get my oil changed. When we first purchased the car, we had some issues and they are still going on for the last year and a half. WE were supposed to get a resolution at the end of last summer and the gentleman that was working with us ended up leaving. It's been okay, and it's been running fine, but there is a clunk when you put it in drive. When I start up the car, a bug puff of white vapor comes out. They cannot figure it out, and neither can we. We've brought it back 2 or 3 times for the same reason, but we do not have the time to deal with it.

DClarke

Jul 16, 2013

I bought a 1500 Dodge Ram from here, but I was disappointed with the purchase afterwards. I wanted a DVD/CD player because I travel a lot. They told me it was on my console, but it was not. It was just a drawer. My insurance company told me that on my list of accessories it says my truck has a CD player. They told me to contact LHM and I have not gotten an answer. I am still waiting.

JCaudill

Jul 16, 2013

I went here to get my oil changed. They changed the oil and told me about some things that needed to be fixed such as the air filter.

JHill

Jul 16, 2013

I went here to get an oil change. It went good, timely, and everything went well!

JNunez

Jul 16, 2013

I went here to get my A/C checked. I wanted to see why it was running my car down. I was waiting for a while, and when I went to the back to check and the technician that was supposed to be working on it was just walking around and not paying any attention.

MSolomon

Jul 16, 2013

I went here because the brakes were squeaking. Unfortunately I had to be sent to Peoria Ford. That experience was highly unpleasant, but I LOOOOVE this dealership! They are super nice!

RRanck

Jul 16, 2013

I went here to get my oil changed. It was pretty quick.

Barbara

Jul 10, 2013

We purchased our Nissan Titan in Provo, UT and have had our free oil changes in Peoria, AZ and Denver, CO! Flexability to do this has been wonderful since we live in a small town and don't usually get to take advantage of big city perks. All the folks at all the dealerships have been very nice.

Paul_Azgator

Jul 10, 2013

Great buying experance and service after, I refered two friends and both bought new diesel trucks. They are a very good company to work with!

mrj-unhappy

Jul 9, 2013

I purchased a vehicle from here, and after my first payment it broke down on me at 4 o'clock in the morning, on my way to work. I was unable to reach anyone in the service department, and ended up paying partially out of pocket for a tow truck. The shop I sent it to for repairs called me with the diagnosis, and repair quote. A whopping $1200.00. I called to speak to someone in regards to what could be done withe the warranty and insurance i had. The mgr. was very rude, and said they didn't show a warranty, even after I provided the paperwork. I ended up paying out of pocket for the repairs, and a week later, I'm broke down again. This time 478.00 in repairs. So alternator, battery, inner/outer tire rods and lower stable arm had to be replaced. Guess you need to disassemble a vehicle now a days, because you surely can not trust that dealers perform the inspections they "say" they do. just out to earn a commission. Never recommend or use this dealer again.

VA

Jul 9, 2013

I recently bought a RAM truck and it was an enjoyable experience. How often can one say that about car buying.

JLoughay

Jul 2, 2013

I went here to replace the turbo in my truck and it was done in a matter of hours!

Anonymous

Jun 28, 2013

They always take me in on time. They get done fast. They always listen to what I think or need and make sure to fix it for me.

DFranklin

Jun 28, 2013

Everything was pretty good. The only thing I had a problem with is that when they were repairing my vehicle they said they would give me a call when they were done. Unfortunately, they did NOT end up calling me and I had to baby sit them for a while.

RBarido

Jun 28, 2013

I went in to get a flat tire fixed which wasn't a problem. I talked to a service rep who told me to speaks to a guy in parts department because someone took my locking lug wrench (guy who fixed my tire). Parts guy just gave me a number and told me to do it myself, to just call them. I walked out of here steaming!! The attitude of the gentleman in the parts department I was very unhappy with.

Anonymous

Jun 27, 2013

I thought that overall they were good but it was tricky.

Dale

Jun 27, 2013

I thought that overall it was a great place to buy cars or services.

Anonymous

Jun 26, 2013

I am happy with Larry Miller, but not the technicians that did it.

Anonymous

Jun 25, 2013

I thought that overall it was wonderful. They helped me the whole time. They gave me a ride home and back. It was lovely.

Anonymous

Jun 22, 2013

I thought that overall it was a decent dealership. Good Warranty options. Slit pressure but nothing too extreme.

BBaasi

Jun 22, 2013

I went to this dealership to get my motor mount fixed. It takes a long time to get anything done. They don't keep you updated on how long repairs will take either. I had a friend bring her car to LHM when she needed a part, and they proceeded to let her sit their for several hours and then ended up not having the part at all and acted like it wasn't a big deal.

DBenson

Jun 22, 2013

I went to this dealership to get my oil change and it was done in a timely manner.

Peter

Jun 22, 2013

I thought that overall it was a good experience. They were fast and help with what i needed.

Anonymous

Jun 15, 2013

I thought that overall it was amazing. I've been there 100 times and i'll only buy cars from them.

FRodriguez

Jun 15, 2013

I went and got an oil change at this dealership. It was simple, and quick!

JSeeglitz

Jun 15, 2013

I went to this dealership to get service on my vehicle. It was fast, just how I wanted!

YAlpizar

Jun 14, 2013

When I went to this dealership I got a special part installed and it was great!

Anonymous

Jun 12, 2013

I thought that overall it was pretty average. They were helpful for the most part, and they gave us a good deal. However, the lady knew about a problem with the radio, and didn't tell me until after i bought the car.

ASoza

Jun 11, 2013

I had to get my car fixed here. It was fixed right, and on time! There was also GREAT communication between me and the services adviser. I was kept up to date on status of repairs and it was done right the first time.

CMiller

Jun 11, 2013

The service writer at this dealership was RUDE! When my wife and I called to get stuff clarified and cleared up, the staff member helping us told the parts guy that I called him a liar. It was a VERY bad experience. I will not go there again and buy parts. Service writer was terrible and very unprofessional!!!!

BJuntunen

Jun 10, 2013

I went to this dealership for an oil change, and it was just average, wasn't that fast... but it was okay.

JamesG

May 31, 2013

I went to the dealership for an oil change. They did everything they were supposed to, also corrected tire pressures. I am a mechanic myself and I am comfortable enough to check under the hood afterwards. Mike is the service manager there and is the best, always goes above and beyond! Keeps you informed the whole time on what is going on and the prices.

Anonymous

May 18, 2013

I thought that over all it's been great. We've bought our last three vehicles are from here.

Dwane

May 18, 2013

I did not enjoy my time there. I'm paying off my bills and trading the car in at a different place.

Luis

May 18, 2013

I thought that overall everyone there was helpful. I normally call the day before and get in easily.

WIlliam

May 14, 2013

I thought that my over all experience was great. We've already bought 6 cars. We're very happy with them. If you're looking to buy a car, go there!

BKnight

May 13, 2013

I went to the dealership to get brakes put on and the oil changed. The personnel was friendly and the service was fast.

FRunck

May 13, 2013

I had received a refund check from this dealership, and misplaced it. When I had found it, it had expired. I went to the dealership to see if they could rewrite it and I haven't heard a word back from them. This does not seem like a good company.

JSmith

May 13, 2013

I went to the dealership to sell my vehicle. It was pretty fast to get out of there. I think one of the guys at the facility bought my car.

Mike Mikl

May 12, 2013

I've been going to Larry H. Miler since before I can remember.

Bruce

May 11, 2013

I had to pay 1200 dollars to have them fix my car, and they didn't even fix it properly. All the problems are still there. I had to bring it back twice for them to work on it. Now it's sitting in my drive way, unable to be used.

Troy

May 11, 2013

I thought that overall it was a great experience for me.

Kerry & Bob M.

Apr 25, 2013

Sales Manager Scott W. delivered on his promise to find us the perfect Dodge Ram. He patiently answered all of our questions and worked up a fantastic deal! Everyone we dealt with at the dealership made us feel welcome and appreciated. We highly recommend Larry Miller Dodge in Peoria, AZ! We love our new Ram! Thank you for a great experience!

Gary Craycraft

Apr 20, 2013

My name is Gary and I have been searching for a new vehicle for over a year and I must say that Larry Miller Dodge of Peoria has to be the most hard working individuals around. They went out of their way to provide me with the best service when choosing my new car. Alex Ashburn was my go to guy. He is helpful, friendly and very professional. So if your ever looking for HONESTY and friendly service you must check Larry Miller of Peoria out. Excellent overall service....Special thanks to Alex and all those involved in my purchased.

MRF

Apr 20, 2013

I bought a car here and they had great prices and service form all of the salesmen. it was clean and I would recomend it to anyone looking to buy.

Ms. Skeptical

Apr 19, 2013

You have a great sales staff that made the buying process easy. Scott and his staff explain everything and made it a comfortable and fun experience. Thanks! I have already recommended you to three of my coworkers.

Paula

Apr 19, 2013

I enjoyed my experience at this dealership so much that I purchased two vehicles there! My friends at work saw the new vehicle, loved hearing about the great service and awesome Sales staff so they bought one too.

Daniel

Dec 14, 2012

best price on same vehicle.