Used Cars for Sale at Larson Chrysler Jeep Dodge of Puyallup in Puyallup, WA

Kylee Fields

Mar 31, 2021

Had issues with my radio when I purchased the car so I took it in to get looked at. Also they only had 1 key available so I was advised by my sales person to get an after market key. Took 3 hours to diagnose my radio and they had to order a part. I was told it would take 7-10 days to get the part in. 2 weeks later I still didn't get a call so I called them and was informed it was going to take another 2-3 weeks to get the part. I finally get a call that my part is here. I show up with my key as well. I was told they could program the key for $75 but not cut it as they won't cut after market keys. So it's just been a lot of back and forth with miscommunication.

Kassie Kolle

Apr 22, 2021

Bought a new dodge ram with the panoramic TV! Whoop whoop! ❤ loving it

Ryan King

Sep 1, 2020

I purchased a Jeep Wrangler from the dealership in 2019. Decided to upgrade the headlights and fog lights to led, purchased the mopar parts and brought in for what was quoted as a two hour appointment to have installed. Definitely more involved than expected... I would have expected they'd know how long it would take to install their own light kits. Not so. Almost eight hours later and I'm still waiting. Very little communication throughout the process while I was waiting at the dealership. I had to go ask for updates. First, just one more hour, an hour and a half later, one more hour, an hour and a half later, one more hour. Finally, almost done and reassembling, no more than 25 minutes. Now, I'm still waiting. It's been over seven hours. Just saw they're still installing them. I DO NOT recommend bringing your vehicle here for anything but the most basic service. They don't know their parts and how to install them. They don't know how to be honest and say we don't know how long it's going to take. Just don't try. Go somewhere else. Very frustrated and won't be back. Now to see what they end up billing me after promising they won't bill for the full time. I hope they don't fall out on the drive home.

Ryan Bittenbender

Dec 3, 2020

The staff in the service department I have no concern for helping you all they wanna do is go down there checklist of things you need to do. There’s simple solutions they could take but they choose to take a truck away from a small business owner who needs it to make a living for a day so that it fits in their schedule I’ve wasted my time because I was told it would be a quick half hour event on the phone and now being told they need a half a day at least. I’ll never buy a truck here again for many reasons this is just the tip of the iceberg.

Donna Luppino

Jun 13, 2021

Came home with a ram Big Horn Go see Justin!!