Used Cars for Sale at Laurel Toyota in Johnstown, PA

ZacharyMatuscin

Dec 10, 2014

Though Im not the smartest when it comes to keeping vehicles (have owned a new one every two years) I do have a lot of experience with the car buying process and buying from Laurel Toyota was the smoothest and best yet. I didn't have to negotiate or walk away, or be lied to (some other local dealers) about deal terms. Scott was honest took great care of me and even pulled some strings to get me in the truck I wanted at a fair price. I can't thank Scott enough and even Zach the finance manager was so easy to work with no high pressure add on's, etc. I drove 4 hours to get this truck and I would do it again. Thank you so much again guys for the great service! Before you waste your time at other stealers visit them first, honest, straightforward, easy and genuine.

lhuether

Aug 14, 2014

Horrible! Sold my son a used, overpriced Chevy Equinox with a super high interest rate in january 2014. We didn't even get the vehicle until three weeks after we bought it because they lied about what it needed to be fixed. It had to go back again for another two weeks and wasn't fixed correctly. Once again it is not running, which has been the case for the past month and a half. So my son is making payments on a car he's barely driven. Way to take advantage of a young first time buyer! Shame on you Laurel Toyota.

DougOlive

May 12, 2014

I spent a lot of time looking for a particular 2014 Toyota Tundra Crew Max across 5 local dealers and 5 out of state dealer's inventory. I ended my search when I met Scott Long from Laurel Toyota in PA. Not only did Scott have exactly what I was looking for but he had the lowest price. I flew to PA where Scott's driver picked me up at the airport and drove me 2 hours to the Laurel Toyota dealership. The truck we had agreed on was sitting out front, freshly washed, a full tank of gas, with all the features I wanted, just like the pictures Scott sent to me. It was a very smooth transaction and I was out the door in about 45 minutes. If you are in the market for a great car buying experience that meets your expectations, I highly recommend buying from Scott Long at Laurel Toyota. You can reach Scott on twitter atScottLongCars.

Chris

May 7, 2014

Just a great experience all around. Every one, from service to sales goes out of their way to satisfy the customer. So far, happy with my purchase on a solid car. Will travel to Johnstown again for my next vehicle. Way cheaper than the big dealers in the city.

JTrow

Mar 21, 2014

When I decided I wanted to get back into a truck after recently purchasing a car, I knew my options were limited both to the cost of the truck as well as the value of my trade in. Scott at Laurel Toyota went ahead and provided bottom line pricing on a truck that met my exact desires and was able to arrange a fair trade in value for my previous vehicle. Living over 300 miles away from the dealership, needless to say I was a bit apprehensive at both the idea of buying a car out of state as well as making arrangements to actually take the vehicle home. Scott was able to assuage my fears and facilitate the entire process. One week after I found the truck I wanted I was driving it home. No high pressure F&I to deal with, asked if I was interested in any extended warranties and such, I politely declined and that was it. I really hope local dealers understand that is an absolutely phenomenal way to do business. Scott (sales) and Zack (F&I) were both great and I am very happy with my decision to purchase a vehicle from Laurel Toyota.

jda0144

Mar 18, 2014

I am from Atlanta and worked with Scott Long to purchase a new 2014 Toyota Tundra. Even though I had to drive 12 hours to get to Johnstown, PA to pick up the truck working with Scott was very easy. We conducted all the negations and details including my trade via email. The entire process could not have been easier and I am very pleased with the purchase process and my new truck!

miguel cruz

Nov 6, 2013

I communicate with Laurel Toyota Scion for information about a car that I like to buy it and I got the best sevice for the purchase of my car really is one of the best options to buy with laurel toyota scion

Sienna2020

Sep 25, 2013

Purchased New Sienna based on the ebay deal, Scott Long was the Sales rep for the Dealership. My transaction was smooth, friendly and in timely manner. The car was as described, and paper work only took minutes. Scott coordinated the time perfectly so I would have pleasant experience. He even gave course on the options/gadgets on the car. Since I had limited time, he even offered to help me at later time if I had any questions related to the car options. I would shop again at Laurel Toyota, Thanks Scott.

momstar

Sep 11, 2013

Recently purchased a 2009 Subaru from Laurel Toyota, represented by Scott Long on eBay. The whole transaction was fast, smooth and friendly. The vehicle was exactly as represented in the detailed description and posted video, and the roof racks were installed as requested. They brought the vehicle to the airport and the transaction was done and the car on its way home to Colorado in less than half an hour. I had no trouble reaching Scott by both phone and email to get answers to some logistical questions, and he's easy and pleasant to deal with. Subarus are premium priced in Colorado; this car was priced better at a significantly lower milage, with warranty coverage, and in much better condition than anything we found locally. Worth the cross country drive, and when next I need a vehicle, I'll contact Scott first.

HersheyG

Jul 24, 2013

Overexcited!! Costumer. Scott is the man!!!! Drove home six hours with the used car I bought ,had a real pleasurable ride. The car performed excellent, the interior was fresh like new. The entire transaction was very smooth from start to finish.

Mrs.James Bravo

Mar 11, 2013

SERVICE FOR 5,OOO MILE MATIANCE AND TIRE ROTATION...THEY WERE GREAT..."BUT" THE GUYS WHO -CLEANED- MY CAR WAS A 5 OUT OF 10...IF I WOULD HAVE BEEN WITH MY HUSBAND THEY WOULD HAVE REDONE IT...AND IT WAS A BEAUTIFUL DAY ON FRIDAY...MRS.B

Zach D.

Mar 6, 2013

Scott and Bill were very helpful, and gave me a good deal. they made it easier than I thought it would be.

Jukie9698

Jan 24, 2013

I was nervous about purchasing a car on-line, but I could not have had a better experience. The car actually turned out to be better than advertised and the service I received was incredible. Scott was patient with all of my questions and made me feel very comfortable before I purchased a one-way plane ticket to fly to Pittsburgh and pick up the car. He even arranged to have the car delivered to me at the airport so I did not have to drive the two hours to the dealership. The guys that met me with the car were extremely friendly and just added that much more to the adventure.When I had some issues with registering the title when I got home, the dealership immeditely got me the additional information I needed and even stated (without me asking) that they would pay any late fees if it caused issues. Scott had assured me they would stand behind all of their sales and he was absolutely true to his word.I was extremely pleased with how everything turned out and would not hesitate to deal with Scott again.

HGHart

Jan 14, 2013

I had been looking for a new Toyota Highlander for 6 months prior to purchasing and this would be my first Toyota purchase. Then I found this Toyota Highlander on-line at Laurel Toyota and I was connected to Scott Long. Right from the get-go he kindly answered all of my questions about the vehicle and patiently worked with me over two days as we worked out the details about my trade-in and price over the phone and email. With most of the details worked out over the phone and email,I planned on making the 100 mile trek too see if we could finalize the deal on a Saturday. I, however, could not make it for personal reasons. He kindly held the vehicle for me until Monday no questions asked. So on Monday, I made the trek still hesitant that something was going to be wrong with the vehicle due to the excellent price! Once I arrived, Scott Long and I took a test drive, reviewed the features of the vehicle, and I inspected the vehicle. The vehicle was in excellent condition, fully detailed, and I had not been misled!! If you have ever traveled to pick-up a vehicle you realize this is not always the case!! I could not be more satisfied. As the paperwork was completed Scott Long took the time to make sure I felt comfortable and relaxed. Despite having to travel over a 100 miles, I will go Laurel Toyota for my next purchase. It was awesome to not be misled, especially when you are traveling to check out a vehicle and to be trusted by having the vehicle held for you within reason so that it can be checked out on my schedule! Thanks Scott!!

zafer

Oct 29, 2012

This guys are Top of the line. Scott was great with me from the very first phone call. They were very honest with me. The finance guy was just as good with me. I bought this car off the internet and had to rely on their word. The car is amazing. It's a 2003 Toyota 4-runner. Looks like it's still new.

sonshinegirl

Oct 5, 2012

I was in an auto accident. My car was totalled. I was given a 2012 Toyota Corolla as a Rental Car. I loved the car. I did a search online and found Laurel Toyota-Scion Dealership and sent an email to the dealership. Before the day was overwith I received an email back. Joe Dodson went out of his way to contact me .... I did not feel intimidated as I have at other dealerships. I had so much money to work with and Joe found the car for me on a Saturday afternoon. We worked the payments.... and the following Monday I was the owner of a 2007 Toyota Corolla (a one owner vehicle) with only 45,000 miles on it. Buying from This Dealership, I feel comfortable and at peace knowing that I have purchased a vehicle with a warranty and a Service Department that will be there for me when needed (a GREAT BIG PLUS for me)They make you feel comfortable, Sales, Service, Customer Lounge, Parts and the young men that clean the vehicles. Great place.Sincerely,Barbara Ann Williams

mhuff104

Sep 4, 2012

Great transaction. Scott was a pleasure to work with and very helpful. Car was exactly as advertised and delivered to me promptly. Would do business with again.

lhollida

Aug 8, 2012

August 8, 2012 Dear Scott, I have purchased many vehicles over the years at countless dealerships. But when I saw online a new 2012 Prius plug-in hybrid at Laurel Toyota in Johnstown, PA, I wanted it. I called and spoke to Scott Long and he told me all about the vehicle and I told him about my trade-ins. He worked up the numbers and there were no surprises when I drove up from Florida to make the purchase. Everything went so smoothly. It was the easiest least stressful car purchase I had made ever! All the paperwork was ready for me to sign and drive home in my new car. Drove 1100 miles and very comfortable. Thank you Laurel Toyota, and thank you Scott Long for being so professional and up front with me. You have really earned my business and I will come back. The Toyota Prius is one nice car and getting 86 MPG on Highway, and around town where I live, FREE NO GAS!!!! What a nice car. America you need to go to Laurel Toyota and try out the Prius Plug In. You will not be sorry. Sincerely, Leon & William Hollida Lakeland, Florida

Like Toyotas

Aug 3, 2012

I would recommend this dealer for buying a vhilce or repairs and service. I went in for oil change and inspection. The service was very timely as I had other appointments that day. They were thorough with the cost and lisiting of all repairs needed.

amcdowell

May 7, 2012

Saw vehicle on line I was interested in. Wrote email Saturday evening requesting info. By Monday morning approx. 0930 had response even though drove over to evaluate vehicle that following Monday AM. Very pleased with Scott Long - not pushy, explained things and answered our questions. Felt I got an ok deal. Of course I am always hoping to pay less and get more. Had vehicle ready for me Wednesday afternoon. Things went very smoothly and I would buy a vehicle again from Laurel.

mmarfatia

May 4, 2012

I had seen the Tundra Rock Warrior a couple of years before and had even test driven it. Not really needing one at that time I knew when I was ready for a New Truck, that was going to be it.So the time came and I had already known that they are pretty rare at most Dealerships and the Price is Usually not discounted that much so being that I hate paying Retail for anything I usually shop on the Internet. Well there it was the Right Color, Make and Model and not to mention 4 Miles. What I Love about the process used by Laurel Toyota is that if you take a second to read the Full Ad and Description you will notice that they Cover almost everything before you even call or click further. I say "almost" and I mentioned this the Sales Rep is that you have to have these Vehicle even if New, Inspected in your home state which I didn't think applied if the Vehicle was new.The Price was Discounted to a really Fair Price, being in Business you Understand that they need to make some type of Profit to afford these kinds of Deals.So this makes the 7th Vehicle Purchase in the last 6 years and let me tell you, Hands Down the Smoothest. Scott Long had asked me for a couple of Documents since this was a Business Vehicle and the Rest was Smooth Sailing even with the Finance Guy.I would recommend this Salesman Scott Long and this Dealership Again, the Drive is approx. 2-1/2 hours from MD and worth it in my opinion. I would repeat my business with them, now that being said the Price has to be really good for me to Drive 2-1/2 hours away, Scott as nice as he was surely understands this.Great Guy, Great Product, Great Buying Experience.

joelnchls

Apr 30, 2012

This is a excellent dealership to consider a new vehicle with. I found a new tundra that I liked via internet and did my entire deal through email. I emailed pictured of my vehicle and was given a trade value that day. I drove 4 hours from NY to pickup a truck that I dont feel any local dealer could of helped me on in price! My hats of to the team at Laurel Toyota and anybody that is looking to purchase from them feel confident as you will be treated the way you should when purchasing a new vehicle.

dlc1026

Apr 23, 2012

This was the BEST car buying experience that I have ever had. I drove all of the way from Pittsburgh and it was well worth it. There were a couple of minor issues with the certified used Scion that I was purchasing and they went out of their way to correct everything right then and there so that I wouldn't have to drive back a second time. Much of the preliminary negotiations were handled before I got their via the internet. I would HIGHLY recomend this dealership to anyone considering a new or used Toyota or Scion vehicle.

08expedition

Apr 21, 2012

I Purchased an 08 Expedition from Laurel Auto Group on 4/20. I sent the following note to the sales staff afterwards.--------------------------------------------------------------------------------Just wanted to say thanks for the great customer experience with Laurel Auto Group. I appreciate the straight forward price negotiation, the quick turn-around on the financing (and the great rates), for picking me up at the Greyhound bus station, and most importantly the great low mileage Expedition - that was exactly as advertised. Thanks again for the extra effort it took to close the deal through e-mail, cell calls, texting that all started through your webpage! By the way, the family loves the ride!

Jasonpp71

Apr 9, 2012

As car dealer experiences go, this dealership could not have been any better. I researched my purchase online, and because my preference for a manual transmission on a Toyota Tacoma 4WD 4DR, I was limited as to where I could make my purchase. I found a couple close to home, but was having a bad experience with the dealer. The truck was what I wanted, but the price and customer service wasn't. Fortunately, I thought to look one more time online before I made my decision. I found one at Laurel Toyota in PA, but I live 300 miles away in NY. Scott Long made the same numbers (as my local dealer) on my trade and down payment work for me, and did so in a very efficient amount of time. Long story short, I drove 5 hours to PA, and picked up the truck a couple days later. I love the truck!! The one I got was a year newer, 1/3 of the miles, and a lower payment....Great Job Scott and Laurel Toyota!!!

Matthew

Apr 5, 2012

Steve, Jeremy, and the gang in service always treat me courteously and fairly. I will return to Laurel Toyota as long as I can. They explain any difficulties and always give a fair estimate on price and time for the service and repairs.

Floydp680

Apr 4, 2012

I felt I was getting a good deal on a 2003 Toyota Tundra here compared to the dealers around Pittsburgh. I was happy when I left and even happier when I received extended warranty documents in the mail because I declined the extended warranty. I really felt that they were nice enough and had enough profit in the deal to include the warranty. Good for me and good for the finance person who sells the warranties because he gets $500 commission for doing so. I usually never assume people are dishonest, but times like this make me question everyone's integrity. Six months after buying the truck I had a problem that was covered by the warranty. I made an appointment at a local dealer who was told by the warranty company that Laurel Toyota canceled my warranty so it would cost me $900 to fix my truck. ( I wrote another review for that dealership as well because I fixed it myself in 10 minutes for $23 lol). Of course I contacted Laurel Toyota and I was told the warranty was a mistake so they canceled it. This is odd to me because a major dealer does make mistakes like this, and I'm sure the stuff they sent to the warranty company should have had my signature on it. My guess is that there has to kind if financial benefit for the dealer or maybe just the finance person to add a warranty to the deal and then cancel it, but it could just be the finance guy stealing $500 commission. Anyway, the whole time I've had the truck, I thought that I had a warranty and I did not. I even contacted the VP of Laurel and the only response I ever got was that he will look into it. I now wonder if I paid for a warranty that I can't use. I also wonder if someone forged my signature to initiate the warranty with the warranty company, and I wonder how often this happens to people.

lucejane

Feb 8, 2012

I made an appointment at the dealership for a recall on my 2000 sienna van. Why bother making an appointment for 10:15 when they don't even bother to pull my van into the shop until after 11:15. Very disappointed. I felt like they didn't really want to be bothered because I wasnt buying a vehicle or my vehicle wasn't purchased there. The staff were very friendly however my biggest complaint is how long it took them to get started.

Elmer & Sally

Sep 18, 2011

We bought a new Avalon and you couldn't get help than the people at Laurel. We dealt with Ryan but everyone there was exceptionally helpful.

Timothy

Sep 2, 2011

I buy From this dealer because I've purchased other vehicles in past years. The salesman (Ryan Hildebrand is great to deal with. No hassles, just gets what I need without pressuring mistakes. The cars are always full of gas and fully prepped. I can't stand it when I pick up a brand new vehicle and it's out of gas. This dealer is always great about that. Any questions or issues are quickly resolved. Now that's what I'm looking for!

Sally

Sep 1, 2011

My husband Elmer and I were looking for a new Avalon. We have dealt with Ryan before and he happened to be out when we went in the first time but a gentleman named Joe took us to his office and helped us. He said he would give information to Ryan. The next day Ryan called and helped us with ordering a 2011 Avalon. It was built in Georgetown, Ky. Brian called us about 3 weeks later and the car was beautiful. We went in to pick it up and Zachary helped us with the financial end. Everyone was very helpful and courteous. I don't think you could find nicer gentlemen. Our treatment was excellent and we will go back for to Laurel for our next purchase.

hunter728

Aug 4, 2011

Just bought sixth truck from this dealer since 2006, best price, great salesman in Ryan Hildebrand, he goes out of his way to take care of the customer. Overall its well worth the effort to get there from Pittsburgh. The service is also great

bzychik

Aug 2, 2011

In searching for the new Toyota Venza, I had excellent support and service at Laurel. Within a couple days, they found the one I wanted and made the purchase and pick-up of my new car easy and accomodating! The staff were friendly and very customer-focused!

Driving Machine

Jun 6, 2011

The distance from Johnstown to Pittsburgh might as well be only three blocks because Laurel goes out of their way to ensure that their Pittsburgh clients are treated with the best service to be found in SW PA.

JBGARFAN

Mar 15, 2011

Apparently, these people only want to sell cars to 18 year old boys. The salesman was nice at first...then the bottom line. He insulted my intelligence, as did the guy who supposedly "appraised" the value of my trade. While this collaboration was going on, one guy was getting tickets to an event on the phone. Another juvenile was playing with a MILLER LITE hat that he was apparently just given. During the time I spent there, this juvenile [above] named BRIAN LORR...saw a man drive into their parking lot in an old vehicle and he said "LOOK AT THAT PIECE OF JUNK"...TOTALLY UNPROFESSIONAL. I WOULD NEVER BUY ANYTHING FROM THEM. IT'S TOO BAD I ALREADY OWN A TOYOTA TRUCK.

Alcaws

Feb 2, 2009

2.5 y/o vehicle with 18,000 miles (2007 FJ Cruiser). Refused warranty repair. Stated reason: Abuse. They can't back up their claim.Issue was broken teeth on the ring gear in the rear differential. They said diff was full of water. They showed me the oil. Wasn't milky or thin and there was no sign of water. They told me it was water before even draining the diff.

jtown

Feb 2, 2006

I have bought a few new cars over the years and I can say I have never been as pleased with the entire experience before than I was with Laurel. I met a salesman who made feel as though he really cared about my needs. He listen to what I was looking for and sold me a car with no pressure. His General Sales Manager was also very easy to deal with. He came out to the desk and spoke to us on numerous times again with no pressure. I left feeling as though I bought from a Ritz Carlton type atmosphere. It was a pleasurable car buying experience....Thanks guys!