Used Cars for Sale at Lavery Automotive Sales & Service, LLC in Alliance, OH

Mrs. Roberts

Oct 12, 2016

I was really expecting the worse after car buying in the past. I found a vehicle online and was nervous of how it would go especially since the dealership was over a hour away from my home. The was suppose to be ready for a test drive but due to a maintenance issue I wasn't able to test drive it. So that ment another long drive in. Todd Bollman made this experience as painless as possible. He was polite and personable. We met with Becky for financing and she was knowledgeable and efficient. I will return for any future vehicles and I will recommend all friends and family to go there. It was well worth the drive.

Ferrjo

Sep 29, 2016

We found the car online on Tuesday, went to the dealership on Wednesday to test drive it, and picked it up and took it home on Thursday. Thanks to Todd Bollman and the Lavery Automotive team for making this a great experience and a smooth process. We would not hesitate to make another hour and a half trip to come back.Thanks again.

KNOBLE1973

Sep 27, 2016

CANT SAY ENOUGHPRAISE ABOUT EMILY THOMAS SENIOR SERVICE CONSULTANT! EMILY MAKES ME AND EVERYONE FEEL GOOD ABOUT THEMSELVES AND THEIR AUTOMOTIVE SERVICE EXPERIENCE AT LAVERY CHEVROLET! SHE IS SO CUTE, BEAUTIFUL, AND KNOWLEDGEABLE ABOUT GM AUTOMOTIVE SERVICE TECHNOLOGY AND SPECIFICS! AND SERVICE SPECIFICS AND PROTOCOLS! SHE IS A VERY SMART AND INTELLIGENT LADY AND A DEAR FRIEND! SHE IS SUCH A GREAT BLESSING TO LAVERY AUTOMOTIVE, AND TO US ALL AS REPEAT LAVERY CHEVROLET CUSTOMERS! KEEP UP THE EXCELLENT WORK EMILY! GIVE THIS WOMAN EMPLOYEE OF THE YEAR!

BigChew

Aug 25, 2016

Todd Bollman did a great job showing us and having us drive different vehicles that would meet our need. He also was also a big help with answering questions on buying vs leasing. We would also like to thank Samantha for explaining all the features and her help in setting them up.

Debd

Aug 22, 2016

No pressure, quick and easy sale. We worked with Todd Bollman and he printed out carfax for us right away. Any questions we had if he didn't have an answer he found it for us. They wanted to make sure everything was done right. They are a stand up dealership and we would return in the future.

pam4631

Aug 1, 2016

Recieved red carpet treatment from Todd Bollman when purchasing our 2016 chevy Tahoe. Great car buying experience! Did everything possible to get us the best deal and smooth purchase process. Thank you Todd!

Donna0248

Jul 28, 2016

I called the dealership and spoke with Emily about the headlights on my SRX being fogged up. She gave me some information over the phone that was very helpful. I set up an appointment for her to see the headlights. She was very friendly, welcoming and knowledgeable. They cleaned the headlights and the headlights look like new. I am verynsatisfied with the service she provided.I am very satisfied with the service Emily provided.

vern

Jul 26, 2016

Very friendly went out of their way to get us in the Malibu. sam was very helpful in getting everything set up to get us going. vern.

19Rich49

Jul 17, 2016

Had a narrow selection of trucks to fit my needs. Only 4-6 in the county. Three were in Alliance so had a day I could drive the 40 some miles to look at them. I found the one that fit the best at Lavery.I was not approached on the lot, which sometimes I appreciate. So I went inside and first impression was good. I was greeted immediately at the front desk and soon after presented with a rep. Todd Bollman also made a good first impression, calming, firm handshake, and constant eye contact. He took me to the truck, I liked it, he got someone to assess my truck and we looked at the history of the truck I was interested in. He showed me all the data available to him on the same screen for me to see, loved the carfax. I was OK with the value offered for my trade in, so all that was left was the numbers. It took two trips to "the man behind the curtain" but there was enough room to feel better about the deal. Todd was very good to work with. Being skeptical by nature I was OK with this guy. He was observant and had good interpersonal skills. He thanked me twice for my military service triggered only by the plate on my truck. The dealership in total was comfortable and professional. Tip of the hat also to Beth and Becky!

Chevy2015

Jul 17, 2016

What a smooth,pleasant car buying experience.Todd Bollman made it happen from test driving to sale.I would just like to thank Todd and Becky in financing for making it a great experience with no hassles.Anybody with doubts or bad experiences at previous dealerships try Lavery's guaranteed you'll be blown away by they're staff.

lynns cruz

Jul 15, 2016

I went to Lavery Chevrolet just to look around ,Todd Bollman was our salesman ,,,,,He was the greatest sales man I have ever had .He explained every thing in detail. He showed us the car facts immediately!!!!!!! I will never shop any where else !!!!!!! He put me in a new Cruz I love my new 2016 Cruz!!!!!!!! Thank you so much Todd!!!!!..........Linda Lenigar

mike

Jul 15, 2016

Great friendly and professional Dealership. Went out of there to find the car I wanted.Thanks again Todd Bollman and Jim Teal for hard work.

thankful family for our Journey

Jul 2, 2016

Coming to Lavery we were blessed to save the best for last! We had been all over the area looking at pre-owned vehicles in our price range. At Lavery the atmosphere was refreshing and relaxing: it was welcoming on the spot with Kali Herritt. She greeted us immediately with kindness. She was friendly and professional. We were not pressured but treated with honesty and trustworthiness. She was patient with us in test driving vehicles and having them doublechecked with our local mechanic. The condition, selection, and prices of pre owned vehicles to choose from at Lavery were good. Kali followed up continually with caring feedback and helped us every step of the way. She even went the extra mile to help be sure our automobile purchase experience had all the important details that mattered. We would highly recommend Lavery to anyone and Kali Herritt keep shining brightly with kindness in sales-what a blessing to work with you!

Brunner590

Jun 28, 2016

Great experience! All employees were personable and friendly! Todd, Becky, and Mark were very helpful and ensured all my questions were answered and made leasing my car as easy as 1-2-3. I will definitely tell friends and family about my experience and recommend going to see them at Lavery Automotive.

ECHO

Jun 22, 2016

Visited Lavery on a Friday looking for a specific vehicle that they had listed on their website. My buddy and I drove around the lot twice looking for the Camaro. We could not find the car so we went inside. We walked around the showroom and looked at cars for at least 10 minutes....no one bothered to ask if they could help us or if we had any questions. After another 5 minutes or so I walked up to the manager's desk and asked about the specific vehicle that I was looking for. I was informed that the car was not there that day. Wasted trip, no apology and obviously no interest in my business.There are a LOT of other car dealers in the general area.....take the time to read the comments especially the ones about used vehicles and then drive a few extra miles to Canton, Akron or even Louisville....save money and deal with people who are glad that you are there!

Jewl

Jun 21, 2016

This was our second purchase. Bill always has a good selection Of vehicles. It was a overall good experience. Very friendly and no pressure. Todd was very helpful in finding the car I wanted.

Trooper

Jun 21, 2016

From my first call about whether my mechanical problem would be covered, She was friendly and knowledgeable. She got the car in the next morning and the work was done correctly and under warranty by Buick.

Howard

Jun 2, 2016

Very pleasant experience! We were not pressured to buy & was able to take our time in making a final decision! We were treated fairly and had all of our questions answered by the salesman!

jbrad7

May 27, 2016

Firstly, Todd made every aspect of the buy convenient and enjoyable for me; he is definitely the nicest salesperson that I have ever met. Becky also made the financial area of the buy very simple, and was also very kind to me. Finally, Samantha was extremely helpful in setting up certain features of the vehicle such as OnStar. Overall, buying at Lavery was a great experience for me.

paulfii

May 27, 2016

Lavery is the most honest and professional dealership with which I've ever dealt. Todd Bollman is great and makes the buying process not only efficient but comfortable - a real asset to a great dealership.From a service perspective - the staff is very thorough and eager to help. Emily Thomas is an incredible representative of the service department. Always pleasant, polite and professional, she makes me want to drive the nearly 30 miles to get my Cadillac serviced at Lavery.Well done Bill.Paul R. Feaser

Lisa Keeley

May 24, 2016

My experience with Lavery Automotive was fantastic. My salesman, Todd Bollman, made the buying process easy and surprisingly fun. Everyone at Lavery was efficient and professional and very knowledgeable. I would not hesitate to recommend Lavery Automotive.

Jessie P

May 18, 2016

There are people who do what their job requires and people who go above and beyond. Todd did everything he could to make sure I drove off with the vehicle I wanted. Most car dealerships can handle easy transactions, but what Todd and Lavery's did for me when things got complicated was awesome. These are the people you want behind you if something comes up. They will make it right. This was my second purchase and after a great experience with Mark the first time, I never considered going elsewhere. I'll be back in the future! I have worked with every department in Lavery's and have never been less than impressed. To be there as much as I've been over the years and have 100% positive experiences is pretty rare. Great job Todd! I LOVE MY TRUCK!

Kwilson1116

May 18, 2016

I had Todd Bollman as my sales guy (sorry that this is almost a month late) he was very patient and understanding the night we went there and the next day made me comfortable with leasing! I would recommend him and Laverys to anyone! I love my Equinox and love how much more room it brings!

ctsdenny

May 10, 2016

6th caddy from Todd, that says it all !!!! He even picked me up, at my house ,for delivery. great price,too. I got all rebates and dealer discounts, big buck,too.

Peter S

Apr 30, 2016

After an internet search I found my perfect GM Program car at Lavery Chevrolet. Despite misgivings about a long distance purchase, I was amazed at my perfect buying experience. Responses to all my emails and calls were phenomenally quick and responsive. This sealed the deal and I finalized the purchase via email. I heartily recommend Lavery Automotive for your GM purchase, no matter where you reside. Terry even picked me up at the airport to complete the purchase paperwork. My hat is off to Kristin, Mark, Terry & Sarah for the best vehicle purchase experience ever!!Peter S.Hartland, CT

Darla

Apr 28, 2016

Dealing with Emily Thomas was a treat! She is smart, knowledgable and excellent at her job! She was busy with a customer as I entered the Service area but she made sure I was welcomed. Thanks Emily and Lavery!! Nice employees and a BEAUTIFUL facility.

AmandaAndLance

Apr 22, 2016

Based on numerous and very positive reviews I had read on Todd Bollman I specifically asked for him when arriving to the dealership in pursuit of purchasing a Chevy Traverse. The reviews were spot on Todd was absolutely wonderful and made the car buying experience easy and enjoyable. This was our first experience with Lavery and I will be telling our friends and family members about our wonderful experience. Todd is fantastic and this will not be our last purchase at Lavery.

selisam

Apr 19, 2016

My husband and I have purchased several vehicles from Laverys and will continue to in the future. It's a great dealership staffed with knowledgeable and friendly people there to help you every step of the way. Todd Bollman was our go to guy for everything. He answered all of our questions with ease and helped us get into the car we wanted. Thanks for another great experience Lavery! We will be back!

Helen'swheels

Apr 18, 2016

This was my first visit to Lavery's and was given first rate attention by Kali Herritt. I even made a purchase that very day.

Gregg3206

Apr 8, 2016

Emily Thomas was a new face to me at Lavery's, where I've been dealing exclusively for years. She called to tell me that there was a recall on my Impala and to schedule it in to be checked out. I proposed dropping it off overnight as we needed to drive right past on consecutive days, but brought it in earlier than planned as schedules changed. She was pleasant, professional, and accommodating. As the afternoon progressed, she called to say that the car was done early, allowing us to pick it up on our way home. When I stopped to get the car, she was again genuinely a pleasure to deal with. I enjoy doing business with people who are both competent and possessing a positive attitude. Emily is an asset to her department and the dealership as a whole.

Carmen Neidert

Apr 2, 2016

My experience with Todd Bollman at Lavery was Excellent. There were no high pressure sales tactics. He was very professional and courteous throughout the entire buying process. He spent a lot of time going over all options available to me with rebates, discounts, financing, etc. I had a lot of questions about different vehicles and Todd was patient and understanding and did not make me feel silly or awkward asking all of my questions. He is very knowledgeable in his job which meant no going back and forth to a superior for help. This made me feel more secure in my purchase as well. I highly recommend Lavery Automotive in Alliance, Ohio. When you go to Lavery you should ask for Todd, you will not be disappointed!

Juliejakmides

Apr 2, 2016

Each time I bring my Cadillac in, the service department reminds me why I stick with Lavery Automotive. Rick got me a great price on four new tires and the service was done fast. I couldn't be happier.

Waynechevy

Apr 2, 2016

The service department was on schedule for my appointment. The service representative was very courteous, friendly and quite professional in dealing with the services that's I was needing for that day. Emily kept me informed of the progress of the service time.Wayne E. Schonauer

BClair

Mar 31, 2016

Always treated in a professional manner and always feels like home when I come to Laverys. Everyone goes out of their way to make you feel comfortable with your automotive experience. Thank you Mark Cuva for always servicing my vehicles!

LarryC

Mar 29, 2016

I went in for a recall on my Buick. Emily Thomas in service was very helpful and friendly. I was in and out in no time. Excellent Service!

meluke

Mar 29, 2016

Emily met me with a great greeting when I arrived and actually found a recall on my Enclave that I didn't know I had. She explained all the work performed and gave me a copy of the inspection report.Great experience !

Mikecam

Mar 29, 2016

Emily Thomas did a great job yesterday helping me have my SRX Serviced at Laverey Automotive! What a great dealership!! I would highly recommend this dealership to all! Thanks for being so awesome!!

monroe townsend

Mar 29, 2016

Didn't see our service rep's name below.Wanted to say thanks and give the best rating for Rick Phillips.Not only sped us thru service but took the time to walk us thru some operating functions we did not understand with the on board systems.Great friendly help.Thanks!

Krquinn1

Mar 28, 2016

Went in for a recall and routine maintenance. Emily was very friendly and helpful. Didn't take the service department long to get me in, out and back on the road. I always have a great experience when I'm at Lavery. My family has purchased multiple vehicles from them, and I'm pretty certain I will be a life long customer. Top notch customer service like always.

Ttcr03

Mar 28, 2016

I bought my first car from Todd 3years ago and came back again on my birthday for another car! As the first time Todd walked me through the process and was quick and painless .. Look forward to another 3 years for another car! Great service Tylene

ajmquinn

Mar 27, 2016

Service done in timely manner and all questions answered about other topic besides what vehicle was brought in for.. Friendly treatment by staff while waiting for service to be done..

PennieS

Mar 26, 2016

Joe always takes care of me. Joe never pressures you and always get's me in quickly, They have fair prices for service and I love the free car wash.

reinhard_d

Mar 26, 2016

Emily Thomas is always very friendly, and not only that, but you trust she knows what she's doing. She's competent! Gets back to you to keep you posted. Thank you!!

Barnes10

Mar 25, 2016

My vehicle had a failed transfer case. They towed it and got me a rental car within an hour of me calling. Great service! Thank you, Emily Thomas!

bossb

Mar 25, 2016

I had a recall appointment and the service team was quick and timely based on what they estimated for my appointment. Emily did a fantastic job to go above and beyond to make sure that I was taken care of. This is not your typical service center. Great Job Emily and the Lavery team!!

Allie16

Mar 24, 2016

Love my 2016 GMC Terrain!! Great experience shopping at Lavery, very friendly and easy to work with! Go see Todd if you are looking to buy a vehicle! He is awesome!!! Thank you Lavery!

Brigham21

Mar 24, 2016

The service team as well as the car technicians at Lavery Automotive went above and beyond to make our experience great. They were able to get our part needed from a different location and replaced all in one day. They stand by their word and made the process extremely quick and easy. Emily was especially helpful and kept us informed of everything that was going on from start to finish. I want to thank her and everyone else who took care of us today it was a great experience and we will return again in the future.

Jw97sd

Mar 23, 2016

Had my vehicle recalled. They had everything done in hr. I thought it would have been the next day that I got my car back. I was wrong.

Pharaoh

Mar 23, 2016

Its always a pleasure to see Emily and her wonderful smile. She keeps me well informed when one of my vehicles are being serviced and takes the time to review the work that was done.

dolly123

Mar 22, 2016

Been looking for a new car since October, then went to Lavery in Alliance, meant Todd Bollman and bought my new car - just like that.....1 - 2 - 3. My experience was very pleasant and high professional.

DougE71

Mar 22, 2016

Emily took good care of me and my 2014 Terrain. She was very friendly and thorough in explaining what was done. I would highly recommend her and the service team at Lavery.

Joretta Hill

Mar 22, 2016

On Monday 3/21/2016 we purchased a 2010 GMC Acadia. Our sales person was Todd Bollman and he was very professional and went far and above to help us with getting the right car for our needs. We would rcomend Lavery automotive and Todd to anyone looking to purchase a vehicle. They are and outstanding company to deal with. We have dealt with them for several years now and couldn't be happier.

Joyce

Mar 22, 2016

Emily was great to work with ! Checked prices on accessories for our Acadia. Returned phone call with prices within a few minutes. Ordered accessories and had them in within a couple of days. Set up appointment to have them installed. Had everything installed within a few hours. Emily was exceptional to work with. Highly recommended. Also bought our Acadia from this dealership, can say nothing but great things about our all around experience with this dealership.

Jim in Alliance

Mar 21, 2016

Salesman Todd Bollman and the entire staff at Lavery's made my purchase of a new 2017 Chevrolet Volt absolutely super. It's next to impossible to find a 2017 Volt in Northeastern Ohio, so the dealership worked out a dealer trade with an out-of-state dealer to get the car to me and in just a few days. I never imagined that the entire process could be so easy and smooth. Thanks to Todd, and to Chris in Finance!

bhosner

Mar 18, 2016

How refreshing to work with somebody that is friendly, informative and respective. Emily Thomas - the service consultant at Lavery provided outstanding service. I rarely give 5 stars, but she and Lavery deserve it!I will take the extra drive time from Massillon to Lavery's in Alliance-- for car shopping or any service issue. Do you really trust who services your vehicle? I trust the local family business of Lavery and Emily Thomas. thank you Lavery and thank you Emily

Joyce W.

Mar 17, 2016

What a great way to treat your custome.We called ahead they had the car waiting.No high pressure. Great deal what a great experience. Joyce Columbus Ohio

Phil

Mar 16, 2016

The service department was incredibly courteous. Emily Thomas did a great job of taking care of the details. She assured us she would contact us as soon as the work was done and gave us her contact information if we had any questions. The service area is clean and organized and obviously very customer focused in design.

dillon

Mar 15, 2016

Bought four new Buicks here. Had service and body work done. All were Excellent. Good Job! Emily Thomas and Harold Court made me feel welcome Thank You Both.Larry Welling

ron

Mar 14, 2016

Everyone that I have had contact with have treated me well, from sales to customer Serv. One young lady that I didn't see on your list is Emily Thomas. She is an exceptionally kind,image and represents a good image of Lavery Chev. I have always been treated well by everyone. Thanks Ronald M.Salisbury

njbennett

Mar 5, 2016

Over the years, we've purchased many vehicles from our local Akron/Cleveland dealerships, however, Lavery Automotive surpassed our expectations in our recent investment of a new Yukon XL. The experience from start to finish was exceptional. I want to thank Amy Wolf, Sales Consultant, for being attentive, responsive and patience with me. She was very understanding and work around our busy schedule. They even flew a guy out to Mass to get the car for us! In addition, the knowledgeable Finance Manager, Chris Finan, was very accommodating in expediting the paper work. Lastly, the delivery coordinator, Sam Jordon, who spent the time to show me all of the gadgets in this new SUV. I can't say enough good things about Lavery Automotive, with only one exception. I wish Lavery had a dealership up here in our area. I will definitely come back to Lavery Automotive.

amorris

Feb 13, 2016

We've had our fair share of experiences with car dealerships and it used to be a horrific experience. When we came to Lavery's it was totally different. Our salesman Craig didn't push on the sales tactics and say all the annoying stuff car salesmen say. He was real and honest and a good guy. We've now bought two vehicles from Craig and we would drive across the country to do it again.

Darrell

Feb 13, 2016

We had been looking at a number of 2011-2012 Honda Pilots on a Saturday afternoon. We came into Lavery at around 4pm and knowing that the dealership closed at 5pm, we didn't want to take much time. We met with Joe Bagara and let him know the vehicle that we were looking for. Joe was prompt with the test drive and was not in a hurry to rush us through to get home. Joe answered all of our questions and had great follow up on our cencerns. My wife loves her Honda Pilot and we really appreciated the service that Joe provided. Chris Finan did a great job with the financing asking the appropriate questions and never "pushed" products. Needless to say, we will be back in the future and appreciated the experience.

JPoullas

Feb 11, 2016

I purchased a 2012 Camaro 2ss from Todd Bollman. At first I was a little skeptical when I heard it had a "Branded Title" but they gave me a 1 year bumper to bumper warranty, along with a 100,000 mile powertrain warranty to make me feel confident with my purchase. A branded title is just a vehicle that was purchased and the buyer wasn't happy for some reason so they returned it. Todd was very helpful and I will continue to send friends and family to him! He made me feel comfortable and made it an over all GREAT experience! All the other folks I met while I was at Lavery Automotive were also very friendly. They have a great group of employees there and also an excellent selection of both new and used vehicles! They were quite the drive from where I live, but worth every second. Thank you to all who helped me during my visit and making it so pleasant!

StingrayZ51

Feb 10, 2016

I purchased a 2015 Corvette Stingray from Lavery Automotive in Ohio, but live in Texas. I was a little nervous at first, but because of the excellent service of Sarah Heacock and Mark Ederling, I quickly found the process of purchasing a vehicle sight unseen a pleasant experience. Both Sarah and Mark were always available to answer any and all questions. True to his word, the timeline from the purchase to the delivery that Mark advised early on was spot on. I received delivery of the Stingray and the vehicle exceeded my expectations.

mkline

Feb 4, 2016

This was my second experience with Lavery - first being my STS had over $10K worth of damage when involved in a collision with a deer - they did an amazing job on my car! Unfortunately that car was totaled in January, and I purchased a CTS last week with Todd's and Becky's assistance. Both were amazing to deal with and held the car I had picked out until my insurance work was completed.Thanks again for all your help!

sammie

Jan 27, 2016

It was a very easy process to get approved and Craig Vicars was helpful and very polite. I will always suggest lavery to any one who ask me where I bought my car.

rrocko1

Jan 17, 2016

Great customer service!!! Craig Vicars was very polite, professional and treated us like family. Made the buying experience easy and stress free!! We will definitely recommend Craig and Lavery Automotive.

BradM

Jan 14, 2016

From the moment I pulled onto the lot I was welcomed as a guest and not a shopper. It was as if purchasing a car was secondary to the event and that making me feel at home was primary. For all of my questions, Todd had answers and while I consider myself a very educated buyer, Todd took the time to share with me things I did not know that he felt were relevant to my search. At no time did I feel rushed, pushed or pressured. I felt that I could come, shop and leave without any consequences or "next step" pressure. Consequently, I bought. Becky handled the paperwork, Samantha demonstrated the features and Emily in service took quick care of the only issue I could find with the car. Every individual that I had personal contact with treated me with the same respect and dignity and my overall experience was excellent. Assuming you are looking at this review and making a decision about a place to shop, here is my background: I am forty-eight, a business owner and have purchased well over 20 cars over the years from many places. This was the best experience yet.

DBlair871

Jan 1, 2016

While generally I don't mind going to dealerships, since I was looking for a certain body style (coupe) it seemed some of the salespeople really just wanted to get me to come in, then try to sell me whatever they had available. This was fine the first time or so, but when I started looking online I kept seeing happy customers from Lavery.Contacted them, got straight answers quickly and honestly, and just a few days later they delivered (2.5 hours away) a perfect car. Very happy with the people I worked with (Todd and Mark), the price, and my only regret is I likely won't get a chance to meet them.

ThomasGolden

Dec 31, 2015

No matter where life takes me this is a dealer I will always purchase from. I have dealt with many shady dealers over the last year looking for another Volt as I lost mine in an accident. I continued to check the EREV (Volt and ELR) stock at Lavery over the course of the year. Due to the fact they price their vehicles right, I missed out of a few great deals because I couldn't pull the trigger. I purchased the Volt I have now with little hesitation knowing this. Todd is a stand up guy and a great salesman. He could certainly have you driving away in a vehicle without you realizing you purchased it, but he holds back and refocuses you to ensure you are comfortable with the purchase. This holds true for the ELR I drove. I was ready to pull the trigger that day, but he knew I had a young family and said, "do you think 2 doors will work for you?" That sentence gave me pause, because he was right that car was not practical. How many car salesman do you know that would do this? At the end of the day this a dealership that actually cares about the customer. They put the customer first as they know treating the customer the way they should be treated results in repeat customers, which they have plenty. Those repeat customers spread the word as I am doing now. One more thing, you'll notice they sell a fair amount of buybacks with branded titles at a discounted price. I can assure you they are not going to intentionally sell you a xxx. My last Volt was a buyback and it had absolutely NO PROBLEMS while I owned it. I hope to have this Volt longer than my last, but the only predictable part of life is the A+ customer service you will recieve from Todd and the rest of the crew at Lavery Automotive...Cheesy...yes but true. Thanks for the read and Have a Happy New Year!Tom Golden (Silver Lake, Ohio)

Bobby

Dec 29, 2015

Recently purchased a 2015 Chevrolet that was advertised online by this dealership and a few months later when I checked my credit report I learned that the dealership had checked my credit as well as 3 other financial institutions. When I inquired as to why the dealership would have to check my credit I was told they did it to give the information to the financial institutions. This was untrue as a total of 4 hard credit checks were done for the same loan one of them being the bank that financed the vehicle. There was no reason for this dealership to check my credit and then lie about it.So buyer beware and be sure to check your credit report.

Klemann

Dec 29, 2015

I took my truck here because it was where my insurance company guaranteed the work. They had to replace the rear door on my truck, fix the scrape in my bed side, replace part of the rocker panel, and replace the step bar. When we picked my truck up, the door did not open and close correctly and it did not align with the front door. The step bar was loose and felt like it would fold under the truck if I put my full weight on it. It has scuffs in the front door that were not there when I took it in. When I took the truck back to have them fix the door so that it worked and tighten the step bar, they obviously did the work with the door wide open. I had a layer of dust throughout my truck. It wreaked of paint and chemicals. There was some sort of black goo on my leather seats that must have been on the employee's pants. They were very nice to talk to, but I learned two things. Whoever did the work on my truck does not have any pride in their workmanship and whoever supervises them did not even check the truck when it was done. If they had, they would have known the door did not work correctly and the step bar was loose.

alliahdw98

Dec 19, 2015

Todd was very nice and understanding. He was very professional and made me feel welcomed!! He also did a great job of getting hot chocolate and water for my folks, making them at ease too!

Nate51

Dec 11, 2015

Lavery has the worst service department I've seen I had to make two visits for them to finally fix my seat. They scratched my truck when they washed it. And they couldn't balance my tires! They told me they didn't know how they could take the tires off because they didn't give me a part needed when I bought the truck! I mean.. Really? If I would have gotten a flat tire, I wouldn't have been able to change it because laverys didn't give me the right part to take the tires off when I purchased the truck. I don't even trust when they change my oil. Now I have to take my truck to phantom auto near Salem to have the tires balanced and rotated, I'd rather pay to have it done than have them do it. Poor service and the help there is awful. Warning you now. Thanks for reading this!

LeopardGal

Dec 4, 2015

After turning in my lease car to re-lease another, I did not return the second remote before the auto was picked up by the leasing company as I had surgery the following week and did not make it back to the dealership. Consequently I was billed by the leasing company. Sales Manager, Jim Teal, was eager to extend a goodwill gesture and reimburse me for the cost of the remote. Thanks Jim Teal, Bill Lavery, and Jeff Day! Lavery Chevrolet always stand behind their customers to take care of our concerns!

mshave

Dec 3, 2015

Very satisfied ,helpfull and hard working!Took time to listen to needs and concerns.Will recommend to my family and friends.A very different car buying experience!

Lovle

Nov 25, 2015

Wonderful experience ~big s/o to Mark/Sam! And Jeff that you so much for giving the little ones something to do to pass time "playland" Thank you guys ????

rb from fl

Nov 25, 2015

I initially spoke with Sarah Heacock and Jim Teal about a used car purchase by phone from Florida. They were very accommodating and courteous. We worked out a deal. Gregg Ganni was kind enough to pick me up from the airport and take me to the dealer to finalize the sale after the dealership had closed for the day. Jim was there to meet me. Becky Labate also stayed after hours to go through the paperwork with me. They made my experience very positive and impressive. Thank you very much,Randy B

Chris&Rhonda Blotzer

Oct 19, 2015

We had a few small issues with two cars we purchased. Not only did they give us great deals on both cars. When we discovered the issues once the cars were delivered, we contacted them and in short order the issues were resolved. This is a Dealership that says what they mean, and mean what they say. So very few business's today even give you the time of day. It was uplifting to know that there are still some reputable, honest, professional Automobile Dealerships around. The Lavery Auto Group stood by their word and MOST IMPOTANTLY followed through. We appreciate there generosity as well as the fact that you can count on their word!!!! Thank you, Jim, Mark, Trent, and Mr. Lavery for your courtesy and professional conviction. To anyone in your area who might be considering a new or used car purchase, you can "BUY WITH CONFIDENCE HERE". Thank you all again, Chris&Rhonda Blotzer

Kimrenee10

Sep 17, 2015

I will say the sales people and staff were very nice, however I wasn't happy at all when I went to pick up the used car I bought two weeks after the the transaction and paperwork were complete. I had come from out of state to purchase the vehicle. The car's low brakes indicator light was on when we test drove the car and I was told the car would be safety checked and the brakes would be taken care of. There was tint on all of the windows that was very dark and illegal in the state that I live in. The car fax stated that there was a recall on the car and they agreed to take care of that as well. When picking up the car I asked them why the tint wasn't removed and they stated that they had just gotten the car back from the dealer who handled the recall and they would be happy to take it off if I was willing to come back another day. I live two hours away so making another trip to have them remove the tint wasn't going to work. After having the car checked by a mechanic it turns out the car needed new brakes and the tires were so low that they would need replaced in short order as they were not safe for rain let alone snow. I was told they couldn't lower the price at all because they were going to fix the things that were wrong with the car, but they didn't fix a thing. The only thing they did was send it to another dealership to have a recall done that I'm guessing didn't cost them anything because recalls are taken care of free of charge by the dealership. The low brakes indicator light was off when I picked up the car but only because they figured out a way to turn it off without replacing the brakes. I paid cash for the car and still had to wait nearly a month for the title because it was sitting at the dealership waiting to be processed. I had to pay for the tint to be removed, brakes, and tires which all totaled was a significant expense. I'll blame myself for not having a mechanic look at the car and for trusting that Lavery wouldn't send me home with a car that wasn't safe to drive. If you buy a used car from them do yourself a favor and have a mechanic look it over before you sign on the dotted line. Just had another big nail put in the coffin for this car. There's an oil leak in the rear main seal.......ridiculously expensive to fix. I feel completely ripped off now.

yowsaman

Aug 21, 2015

The 2012 Chevy Malibu I purchased is Amazing and Beautiful!! Todd was very instrumental in getting me into a vehicle that suited my needs and then some!! I traded an 06 Equinox that was less than favorable, and I want to thank Jim Teal for the most forgiving trade in value!! From everyone I dealt with, including Becky in finance, I would encourage everyone to buy a vehicle from Lavery Automotive!!!!Thank you all for an AMAZING EXPERIENCE!!!!!YOWSA!!

Got screwed

Aug 10, 2015

Bait and switch? Had a $49k Suburban in transit and had bought airline ticket to buy/pick up. Kristin promised pics/ video upon arrival so they could inspect vehicle being received first. In the meantime, would send financing paperwork. After a day of updates, Rdio silence and would not respond. Finally reached Matt who told me that the vehicle was being serviced and he would get me pics the next morning. Kristin then sent me an email the next morning telling me that the vehicle had been sold (out from under me). Manager Jim Teal was very unapologetic about the situation and said they were in the business to sell cars and would sell to whoever came with money first. I would have been happy to pay in advance but followed Kristin's advice to have them inspect the vehicle upon delivery. Totally lived up to the negative stereotype of the car salesman.

Lacrosse lover

Aug 1, 2015

We just bought our first Buick today. Glad we made the 30 mile trip to buy at Lavery 's, our deal was worth the time. Very professional salesman ( Todd ). We don't like the back and forth of buying a car. Their deals are straight forwards and the best in our 100 mile radius. I would recommend you give them a call before you buy. I'm glad we did!

jamaicamike

Jul 31, 2015

I recently purchased a used xts from lavery, what a great group of people working at the dealership,my journey was about 200 miles each way ,worth every mile driven,thanks toJoe Bugara and jim teal for such great salesmanship.also for mark eberling for sending information to me online. Thanks, Jamaica Mike

Michael

Jul 31, 2015

I bought a used car from here and the sales representatives that I dealt with were extraordinary! Mark Eberling went out of his way to put me in contact with the previous owner of the car.

Leona hoopingarner

Jul 11, 2015

Just recently visiting bought a 2014 diesel Chevy cruze. I'm am very happy with my purchase and couldn't ask for better service. Craig Vicars is a wonderful salesman. I highly recommend this place to anyone looking for honest and reasonable pricing.also Mark in service is always helpful and and very friendly in assisting with Any questions or concerns you may have.

tschaef01

Jul 6, 2015

I just want to say That my experience at Lavery was extraordinary! The service team and sales managers went above and beyond to make my visits they're very accommodating. I would recommend them that being Lavery automotive's to anybody that is looking to buy a car. It is nice to be part of a family that takes care of their own unlike my past dealership. Thank you Lavery Automotve for being such a great dealership!

AKROCAR

Jul 2, 2015

I went to lavery to look at a good used low priced 2012 impala and I met joe a salesman.he was a good representative for lavery and he was kind and helped as much as he could. let me just say joe is a good guy I have no problem with him .the impala needed some work like 2 new tires and a few other thnigs for me to want to buy it. I noticed there was a 2013 impala that had a higher price but all seemed to be better on the car but because of the higher price I didn't pay much attention to it.a few days later joe told me lavery wouldn't fix or replace the tires on the 2012 impala or address the other issues it had but would lower the price on the better 2013 .my wife and I went just at closing and made the deal.I didn't really test drive it other than getting gas down the street and it was pouring rain so it was hard to check it out.I was told it had lots of bumper to bumper warranty left.after the deal was done a few days later I found out the bumper to bumper warranty was going to expire in a few days.also the front tires were wore out to the point of being dangerous as told to me by a goodyear dealer.the roof has a 2 inch rust bubble area on the passanger side and the car has incorrect fasteners to support the front fender along with missing many others around the car.also the front lower bumper is scraped pretty bad to the point it will need repainted.larry the manager said he wouldn't help me out on getting new front tires and I should have put that in the deal to get new tires and on the 3/36 bumper to bumper he had nothing to say. it wouldn't have been a big deal for larry to replace the 2 tires considering all the other stuff that was wrong with the car wich Im left to pay on my own for repairs or replacement but the 2 tires would have went a long way to make things a little better.its my fault I didn't check the car out in the pouring rain and late in the day as the dealer was closing and not even being the car I went to see in the first place. buyer beware take the time to check everything out dont be in a hurry or be rushed.and larry my buddy just bought a new chevy cruze but I told him not to buy it a lavery because of you sorry.

Paw Paw Lake Mi

Jun 24, 2015

Had a great experience buying my new car(SUV) in my home town of Alliance and dealing with Todd Bollman. He was very friendly and cared about pleasing me and knew everything about my vehicle it was worth the 6 hour drive to Alliance from the shores of Lake Michigan.

dbfromdport,ia

Jun 4, 2015

I would highly recommend Lavery for any vehicle purchase, Amy Wolf did a great job of getting us what we needed. Drove 8 plus hours to get there but everything was laid out very well. would do it again THANKS AMY WOLF for a no pressure and honest experience.

Rachel0118

May 17, 2015

Everyone there was super helpful and very kind. Customer service was excellent. I would recommend going here to anyone who wants fast efficient service with excellent employees :)

sherryc3

May 3, 2015

I came in with a last minute need and got help from Ben Sigler, the Assistant Manager. By the time it was all said and done my car was fixed and I told him he was a Genius among men!! Excellent service, great help, very friendly staff, Thank you soo much !!!

mridgeway

May 2, 2015

Lavery did a great job working with me on a remote purchase of my 2015 Chevy Volt.Any info I needed was provided, the price was right, and they delivered the vehicle from Ohio to Indiana without any problems.I would definitely work with them again on future purchases!

carguy,patty31

Apr 30, 2015

todd was really great, felt like i was talking to an old friend, before i knew it he had me set-up with a new chevy cruz, love my car, and will feel comfortable going to todd with all my questions and service in the future

Reesefam

Apr 30, 2015

Thank you for the great overall experience when buying my 2015 GMC Terrain! The sales staff was great and really went the extra mile finding exactly what we wanted. Todd was great! Thanks again! ????

carbuyer

Apr 16, 2015

The service was wonderful, until I reached the financing department. I received a financing pre approval from my local bank and wanted to use them to get a direct loan. For many reasons, I didn't want my credit pulled again, I didn't want the extra fees, and I wanted the interest rate I was promised. Man, did I not get any of the above. My credit was pulled again (by the dealership), I was charged an extra $195 which I asked multiple times while signing if this was the banks financing charge ( no it was theirs plus I had the banks charge). I realized on my way home when my loan officer called and asked why I didn't purchase the car, that I was driving. They clearly didn't use him. They asked for his number and name, and never called. I was lied to and furious but brushed it off, I was driving my new (used) car. Finally the straw that broke me I received an interest rate .8 higher than what I was quoted at my bank. I understand this is my fault for not paying closer attention, but I told them the interest rate I was guaranteed why would I go higher? That is common sense, and I feel taken advantage of. I am just upset because I asked many times to please use my bank, and was direct on what I wanted, and people wonder why everyone questions the actions of "cars sales people". I was holding off to write about this experience but its been 45 days. I am not the person to give negative feedback and a piece of me feels bad, but honesty is the best policy.

shainaj221

Apr 6, 2015

In 2013, my fiance was looking for a vehicle and I searched online and found the Tahoe that he had been looking for at Lavery. We took the hour drive out to the dealer and worked with Jim Wolfe. He was very nice, the truck was great and we purchased from Lavery. I made a statement that when it's time for me to get another car I would definitely be back. That time came around a few weeks ago when I was looking for an Equinox and it just so happened that the one I wanted was at Lavery. Again, I took the trip and worked with Amy Wolf who is awesome to say the least! About a week after I purchased the vehicle the airbag light came on and Amy told me to bring it in. This time I had the pleasure of working with Rick in the Service department and they repaired all my issues with no problem. I will definitely return and recommend Lavery to everyone I can think of!

lowfu

Mar 29, 2015

I recently purchased a 2014 Cadillac ATS from Lavery Automotive. Even though I was an out of state buyer (found car via Internet), Mark Eberling and Dave Sherman were very personable, patient and accommodating (ex. vehicle videos, extra info & pictures, assisted with vehicle transport, out of state titling, etc.) during the entire sales transaction. The car arrived in short order in exactly the condition advertised. Overall a very easy, low-pressure and professional purchase experience that I would recommend to both local and remote buyers alike.

kunkefer

Mar 24, 2015

My experience at Lavery's was awesome! Dave was very professional, patient, and not pushy at all. I was very impressed by how nice everyone was. I will definitely return to Lavery's and will direct others there too!

MMPsteve

Mar 20, 2015

We have been purchasing and leasing new vehicles from Todd Bollman at Lavery Automotive for the past 8 years and appreciate his excellent customer service every time! Todd is "the" reason why we keep coming back. He really knows how to make us feel important and not just a number. Thanks for your help on getting the perfect car for our daughter's 16th Birthday!!

EspoFamily

Feb 24, 2015

We are long-time satisfied customers of Lavery, and we keep coming back because we appreciate their professionalism and respect they have toward us as customers. They remain involved even after the sale to ensure our happiness with our purchase. We never feel rushed and no detail is overlooked. We seek out our favorite sales person, Andy Hagan, who always manages to put us in the right vehicle and helps us to find a purchasing plan that fits our needs as well. Returning for routine service is convenient and we find the service staff to be equally qualified and helpful. It is a friendly and clean environment. We feel confident in their integrity as we now have an adult daughter who is developing a relationship with Lavery, as we just helped her to purchase her first new car. We know that they will take good care of her automotive needs, as well.

AbbyEspo

Feb 23, 2015

Andy was absolutely incredible, he was so patient, genuine, and helpful like always with my family and I, he is an amazing salesman we will return to again and again, thank you Andy and Lavery for a great experience!

barb

Feb 3, 2015

Would do business at Lavery again. Everyone was friendly and made us feel comfortable when talking about purchasing a new suv. Was honest and made it happen quickly on the trade in, rebates and financing. Thank you Todd Bollman and Becky Labate for making this happen in such a short time.

Cniggel

Jan 31, 2015

We could not have asked for a better experience in purchasing our first new car. The combined effort of Mark, Trent, Chris, and Andy made the entire process run smoothly. If your looking for an honest dealership with personable employees this is it!

Billie Sue

Jan 20, 2015

Our overall experience was great! Everyone was very friendly and helpful! Everyone went out of their way to make sure we were comfortable and that our needs were met! Very happy!

Mike Ritchie

Dec 11, 2014

Missy Long made purchasing a car a smooth transaction. She is so personable and knowledgeable about cars.She is a real asset for Lavery Chevrolet. I had a trade in and also got some financing and in no time at all i was on my way in my Sweet Cobalt! I would definetley do business there again! Missy Rocks!!!

Dar Mcfeely

Dec 9, 2014

I went to Lavery's to go over the features on my new CTS , I picked the vehicle up in late October, at that time I was driving a company car, so I put my new Cadillac in the garage.Andy was very helpful, he set aside two hours of his time to assist me. We went over Onstar features , and he answered my questions on the operation of my navigation , audio and the Bluetooth. Andy was very professional , and a pleasure to work with. With so much to learn , I really appreciate Lavery Auto providing this very needed service, and at no charge. Darlene McFeely

J French

Dec 9, 2014

I had been looking for a large GM station wagon, and found a Roadmaster wagon at Lavery. Being in Michigan, I reviewed the pictures I could, and requested more. Salesman claimed the car was in great shape, well maintained (and sent me more cell phone photos). Well, so far I found that the maintenance was not up to date (120k and the plugs and wires were original, among other minor standard maintenance items). We also found out a few weeks after buying it, they covered up rust when they detailed the car. A lot of rust. The wheel well was so rotted out that the windshield washer tank is no longer mounted to anything, it just flops around in the engine bay. They even painted the steering wheel to conceal the wear on it!Well, six months after buying the car for a fair price for a vehicle in good condition, I may have to part it out. Body mounts are rusted out, and the body is laying on the frame. I would have expected better from a dealership... at least a basic inspection of the underside in the rust belt!The lesson I learned: do not buy a vehicle without personally inspecting it, even if that means the cost of a flight, and even if it is being purchased from a "reputable" dealership. I thought I had done my due diligence, reviewing photos, asking the right questions, and checking reviews on the dealer. I guess not. Thanks Lavery, I am now in the market for another car, but how I'm going to afford it, I don't know.

Cdonelan

Nov 29, 2014

Everyone was so helpful and I felt they treated me like family.. Very smooth and professional process. I totally trust Laverys to give me a good deal and that is why I keep coming back. Thanks

dmd426

Oct 27, 2014

Buying a car has always been something I dreaded, but Lavery Automotive has changed that. I went there on the recommendation of my son even though it is almost an hour away. I am so glad I did, it was worth the drive. Todd Bollman was very professional and knowledgeable. He went out of his way for me to make sure everything was done right and that I was well informed all along the way. When it came to financing, Chris worked hard for me and made me feel at ease with the whole process. The dealership is very clean and comfortable and everyone I came into contact with was very friendly. I have bought many cars over the years, but this was the best experience I've ever had by far. I will definitely recommend Lavery to everyone.

cruzanto9

Oct 25, 2014

Could not be happier with sales and service. IAny problems that occurred were handled professionally and expediently. Rental vehicles were always clean and mechanically sound.

akutschbach

Oct 22, 2014

Dave Sherman was a great salesman. He answered all of my questions about my new Acadia. He followed-up several times with me over the last month. He also took the time to go over every aspect of my new car. I would definitely recommend Dave and the staff of Lavery if you are looking for a car.

precher

Oct 2, 2014

Thanks Mark Eberling, You were Very Class,I only bought a van under $3000.00 but you made me feel like I bought a new one and all we did is talk over the phone i am 207 miles away GOD BLESS I will buy again dave mc dowell dayton,ohio

jboardley

Sep 7, 2014

Recently, I had an appointment for my car to get a tune-up. This usually includes spark plugs, air filter, fuel filter and a couple of other possibilities. I was dropping my car off and I decided to ask Lavery Service Center what was included in a tune up. They replied "we replace the 6 spark plugs." That is all that was included with a $240 tune-up($60 for the plugs and $180 labor). They were not even going to mention that their idea of a tune-up was not what most people would assume. I am glad I asked. I took my business elsewhere. When dealing with Lavery Service Center, don't assume you are getting what you are asking for. Their interpretation may be entirely different.

jsbolitho

Sep 6, 2014

We saw the used SUV we wanted online at Lavery, and stopped in to see if we could test drive it. It was in the body shop having the bumpers replaced, so we couldn't drive it, but we wanted to at least see it. He hesitated and expressed that he would rather us see it all cleaned up, but if we really wanted to see it, he would show it to us. We did, so he escorted us back to the shop, and he pointed out what was being done and why, and we were impressed at the lengths Lavery had gone to to present what was already a car in great shape, to excellent shape. From start to finish, Dave paid extra attention to details, answered all our questions and injected a little humor here and there to make the whole car-buying experience less stressful! He started out as our sales agent, and we left seeing him as a friend!

Tsvi Bar-David

Jul 11, 2014

Mark Eberling worked for weeks with my wife to find just the right Chevy Volt with the right features. When we flew into Ohio from San Francisco, Mark was right there at the airport to pick us up. He gave us a our first tutorial in how to get the most out of this amazing American hybrid plug-in car. And he called us while we were on the road driving the car from Ohio back to California.The car is great, we love it, and can get over 50 miles per battery charge. Amazing.And Mark's provided great customer service.

SueBonham

Jun 30, 2014

We found our 2014 Cadillac on-line and worked with Lavery to secure our deal. They were GREAT to work with - timely, professional but personable. Mark Eberling was knowledgeable about the vehicle and provided GREAT sales service - videotaping the vehicle and emailing it to us to get a better view before purchasing, etc. was extremely helpful.

Sandi3384

Jun 19, 2014

After visiting several dealerships and not being taken seriously I decided to give Lavery a try. What a difference! From the moment I walked in the door I was treated like I was the most important person there. After talking with Scottie I was introduced to Todd Bollman. Todd sat me in the vehicle I wanted and explained each feature one by one then took the time to answer any questions I had before we test drove it. Purchasing was actually pleasurable and I saved quite a bit of money that the other dealerships didn't offer. Becky made financing quick and easy and answered each of our questions easily. Since puchasing Todd called me the next day to make sure everything was ok and to see if I had any question. He has called about every other day since and sent me informative emails answering any question I've had. This was such a positive experience all around. I will definitely will be buying from them in the future!

GWandS

Jun 3, 2014

We just purchased our fourth new vehicle from Lavery Chevrolet and would recommend them to anyone in the market for a new car. This was the second time we have worked with Sales Consultant, Todd Bollman and he was extremely helpful in the selection process. Finance Manager, Chris Finan, helped us through the paperwork in an efficient and painless manor. Our overall experience was great and we will be returning to Lavery's for any future purchases.

jboyer375

May 27, 2014

We are very pleased with the lease deal worked out by Amy Wolf and her associates at Lavery Chevrolet. She was very thorough, gave us options, and explained many features l about the car too. We have leased cars for quite a few years and this was by far the best experience we have had so far.

brarick

May 22, 2014

What a great experience it was buying a car from Lavery Chevrolet! Larry Haidet & Dave Sherman are very informant about the cars we talked about. We just love are new Encore. Were highly recommending Lavery`s to our friend`s and family. Thanks Larry & Dave.

blakedibell

Apr 29, 2014

we have been to countless dealerships and have been treated nice but at lavery the professionalism and customer care were bar none. i would highly recommend lavery chevrolet to anyone looking to buy or lease. they truly have the customers best interest and satisfaction in mind.

jlinihan

Apr 15, 2014

I have been a customer of Lavery Automotive for 20 years. Since day one I have been welcomed and made to feel special. Whether I just stop in to see what's new or I am shopping the Lavery family makes me a part of family. Yesterday I stopped in to find a car and Todd Bollman handled every question perfectly. He made sure that he understood my wants and needs before showing me anything. He put me into a car above what I thought I could get. I would never consider any other dealership when looking for a car. If Lavery can't get you what you're looking for then it does not exist.

Yocs

Apr 3, 2014

Missy Long was very courtious and a pleasure to work with. She returned phone calls in a timely matter. Unfortunately the dealership did not have the car I wanted.

debshort

Mar 26, 2014

I have never visited a dealership with such upfront and honest people before I came here. The last dealership I bought from left out very important information about my vehicle and I wasn't made aware of till I came here. I would highly recommend the staff here. I will go back to them for my next car purchase. The staff did everything possible to make us feel completely satisfied!!! #1

Smitty721

Mar 26, 2014

Had a good experience purchasing our 2013 Chevy Spark. Friendly service. Clean and comfortable dealership. Knowledgeable staff. Good advertised price - right inline with Kelly Blue Book. Just a couple minor issues to mention. It took longer than I would have expected to complete the sale. Also, during the negotiations, the sales manager needed to get involved - seems to show a lack of trust in the salesperson's competency. I would definitely buy from them again.

ratman53

Mar 14, 2014

I chose to shop Lavery because of the inventory they had in stock. I was pleasantly surprised to find a knowledgeable salesman in Todd who helped (not pushed) to find the car I wanted. I drove 80 miles to find my Acadia and when I look again I'll shop Lavery. They are definitely worth the drive!

snye

Mar 13, 2014

We leased a new GMC Acadia on Feb 28, 2014 from Todd & Lavery Automotive. This was our second vehicle leased from them & the experience both times was very positive & low stress. Great price, friendly service, attention to our needs. Todd got us the vehicle we wanted at the price we needed, great guy....we would recommend him & Lavery to anyone. Thanks for taking care of us, keep up the good work!!

emariemaxwell

Mar 12, 2014

Missy Long was very friendly, she knew her cars, and was willing to find the car that the customer was looking for. She did not have that pushy salesman sense about her, this makes customers feel more comfortable. Having this feature as a saleswoman is very unique, and has made buying a car fun. That is the way it should be. I personally would send any person wanting to buy a car to Missy Long.

James satterfield

Mar 11, 2014

missy was good with us she was knowledgeable,Great personality.she great asset to the company.i see her as a rising star in the Lavery family

chickath

Mar 6, 2014

Todd and Mark were very professional and friendly when we worked with the to buy a new vehicle. We didn't have to haggle back and forth with the pricing of the new new vehicle or our trade in. Will definitely buy a new vehicle from Lavery again!

cstaley20

Feb 19, 2014

Great service can tell they will go above and beyond for anyone especially for me. Very personable and you can tell that they are genuine.

eknis81

Feb 17, 2014

This was the first time i have ever dealt with Lavery Auto, and it will not be my last. This was by far the best dealership i have ever visited, quick,friendly service, knowledgeable staff, by far the easiest car purchase my wife and I have ever made, i will recommend Lavery to anyone who asks. We will be coming back for our next purchase.

lorenNannette

Feb 13, 2014

Dear potential buyers, I have found it a complete headache to purchase cars, I have purchased close to over 30 vehicles and leased 3 times. I have lived in over 6 states due to the fact that I have had to travel for my job which means I have purchased vehicles all over this country and many have been used vehicles, I even have family in the car sales business and have purchased 3 vehicles from him.In this ever changing environment it is difficult. Every time, it seems you go to buy a car, how frustrating it is to do business when purchasing a car and the climate has changed as to the way we do business; hence: internet, and usually the price changes giving the fact that I generally only purchase a car every 3 to 5 years it seems the price has gone up another five thousand dollars, your used car isn't worth five cents, we would have to negotiate and of course the dealerships would twist the numbers and get the numbers all turned around, upside down to the point I would look at them and wonder, who taught you math son? I am a engineer and as you can figure out math happens to be a subject I know a little bit about as does my girl friend Annette, she collects data for a school system here in central Ohio so, she calculates figures all day and both of us are about computer savvy as you can get, she even has an I.T degree so, the internet seems a perfect way for us to purchase a vehicle.Nobody gives you a list of the new rules and you kind of have to figure it out on your own which means paying too much, not getting the car that meets your needs, a sales person that doesn't listen, has no idea how to sell a car or even figure out the appropriate car to meet your needs. We decided not to trade a car after several insults and fuzzy math, we decided just to buy a car and pay cash. Let's make it easy right? Well, it seems like or cash wasn't good enough and that we kept being asked to finance.....Well, NOT! we didn't want to, and found it really very upsetting that several just seemed like they didn't even want to make a deal and of course they were not going to get our business under any conditions at this point.Anyway, as you can imagine we were looking for a particular car via the internet. We had gone to 3 or 4 dealerships, took my trade and actually were trying to buy something we didn't really want.....we wanted a white car, most on market were black, we wanted beige interior, most were black. Well after driving probably over 300 miles all over trying to buy something we actually didn't want, and after listening to all these sales pitches, gimmicks, sales tactics and just tired of trying to be fair and then dealership trying to upgrade us into paying 10k more on a newer model then we wanted to, we finally found the car we wanted in Alliance Ohio at this dealership, Lavery auto.We contacted Amy Wolf via the internet about a Chevrolet Avalanche, white with beige interior. Now folks I am one of the pickiest guys when it comes to cars, I take care of my cars, never scratched one, keep cars looking brand new for as long as I have them. Right now I have a 2002 with 80k miles, turbo convertible that looks and runs like it came off the showroom floor. So, we drove I believe 98 miles up to Alliance from Mansfield. This car was the perfect colors, the exact model and the condition flawless. We had somewhat new that the price now with the internet sales market has become so competitive that the offering price was a very, very fair price already and Amy explained that they are a family dealership, we market to the internet as well as locally so their price is what it is. Well, when we went out to look at the car there was a flaw, a little dent in left rear panel...it was near a crease. I looked at Amy and said no! I can't purchase this truck this way, I'm sorry. I believe after seeing my disappointment, she knew I would not and immediately gave me the keys and said DRIVE IT ! It is what you want and I will make this right for you, I promise. We drove the car and loved it. It is exactly what we wanted and the price was, like I said a more then fair generous price. We came back to dealership and She said, I will get this fixed to your expectations but being a Saturday they did not have the ability to fix that day so another day was scheduled for us to pick it up. We did the paperwork and paid for the car, signed the papers and drove back to Mansfield, without a new car. Well it turned out that the dent would not be an easy one to fix by the dent guy and that the whole back panel would need taken off and they would have to have one of their body men re-do the panel to make it perfect. So, we would not be able to pick it up Monday and then it might take another day or two.Several days later Amy Called and said that the car is done ready for delivery and it was done to my expectations. Several other things were also taken care of I had asked for. Jim Teale, the (sales manager), who wrote up our paperwork that previous saturday and because we couldn't take it home that day because of this dent that they were unaware of, said this car will be right and that he wanted to deliver it to us in Mansfield, Ohio and that it was the right thing to do! Can you believe that a car dealership that would go this extra mile to actually send two people to deliver a car that is over 200 miles round trip and pay 2 men over 4 hours to bring us our car? Our car was delivered, It was beautiful ! Two retired gentleman delivered our car and said they to loved our new car, they raved about the car, how it ran and how beautiful it was. The other gentleman that had to drive the other to return back to alliance said that the man driving my car tried not to drive through any wet roads, not follow anyone too close, trying to keep it clean so that when they presented it to me, that it was that important to them that it looked great when they pulled into my drive.I can't say enough about this dealership and the quality of people that work there. I got MORE then anyone could imagine, respect, fairness, going above and beyond to make a customer happy and to make the customer feel like they got the deal of the century and that they bought something that is right for them and exactly what they want at a great price. Thank you Amy and Jim for your wonderful, excellent service and dedication. Annette and I couldn't be happier and we look forward to coming and buying another car soon as Annette's car is getting some mileage and age on it.....We will be buying all of our cars from Lavery from now on and I highly recommend them. For me action speaks louder then words and this dealership is all about action and few words. There is only one way, the right way! Sincerely, Loren Snyder & Annette SmithMansfield, Ohio

cashonevette

Feb 12, 2014

We purchased a Cadillac SRX with 16k miles on it, "site unseen" and it was just as described when delivered.. Dave was great to work with through the entire purchase. Prompt paperwork and easy instructions to make all go well. Made my 77 year old mom very happy !!!! Would highly recommend this dealership.

nicafarrow

Feb 5, 2014

Everyone welcomed me with a warm smile and prompt service. I left very happy and pleased with my vehicle.I'm grateful to be part of the Lavery Family!

MainPhase

Feb 3, 2014

Just a perfect all around experience. This was my returning visit for a reason. And to top off the amazingly pleasant staff, the look and feel of the new building really is the perfect cherry. Metaphors aside, I will most certainly suggest to anyone that lavery's is the right choice.

RECAPPER

Jan 31, 2014

I was contacted within the day after filling out a survey on the web.Salesman , David Sherman, emailed me and created an interest to me about getting out of a newly purchased vehicle of a year ago that I was not happy with and gave me options I did not know were possible.We set up a visit to Lavery Chevrolet dealership and were pleasantly greeted by David and he immediately showed us options and choices.David helped us to complete the transaction and got us into a new Suburban which is what I should have purchased to begin with.The sales transaction was unpressured, informative and painless and speedy. I am confident should I have any questions they will answer plainly and expeditiously.I have purchased many vehicles over the years and must say that my experience with David and all the personnel at Lavery's will have me returning again.Thank you !

morty3981

Jan 25, 2014

I have been looking at purchasing a new vehicle for the past 2-3 years, to prep for when my current vehicle started to get to much to invest in. I had in my head what I wanted I just needed to test drive and make my final decision. I had heard that Lavery was a great dealership to deal with and I had rented a SRX from them to take on a trip. I was pleased with the service I received for that experience and thought I will give them a try. I had done my research on this site DealerRater.com to find out about the sales staff and dealership. I picked my guy, Todd Bollman, and went up to start the process. From the time I got in the door, my wife and I were greeted with a pleasurable receptionist who pointed us in the right direction. We met with Todd and sat down to let him know what our intentions were. We drove a couple of vehicles and I was positive I knew what I was going to get. We left letting Todd know we would be back with our final decision. After a week, I called Todd and switched the whole game. Looking at another vehicle we went back, no questions, just awesomeness to make sure we were making the right decision for the long term. A week later we were back to take a look at our vehicle 2014 GMC Denali 2500hd truck and finally take it home. My point to this is at no time were we every pressured or felt pressure to buy that second. Todd listened, guided, and assisted in anyway possible to get us in the right vehicle that we wanted. The best experience my wife and I ever had with a dealer. I will fully recommend Lavery Automotive to all and will definitely be back to give them my business for my wife's next vehicle. Thank you Todd and Lavery for you graciousness during this truck buying experience. Sincerely,Rob & Rachel Morton

wingden

Jan 23, 2014

We have purchased/leased MANY vehicles from car dealerships in our 62 years of life and this experience is right at the top of that long list. We knew nothing about the dealership eventhough it is about a 30 minute drive from our home in Canfield.We usually shop for a vehicle in a number of ways: onsite visits, online, magazines, etc. We prefer online or internet as we become more serious about our purchase/lease. Online/internet "shopping" also gives us a chance to review the dealership inventory. We realize that a dealership can "hunt" for a vehicle of our choice but we would rather go directly to the dealership who currently has the model. We have sat through way too many transactions over the years where it is often painful and time consuming negotiating over a price. We do enough internet research to realize where we want to be with regard to the purchase price. So, we believe we come to the table educated, willing and ready to transact. We have found that "requesting a quote" via the internet is a productive manner in which to begin transacting. It soon becomes rather obvious the quality of the professionals one is dealing with.This is where Dave Sherman enters the picture on our recent transaction. I put out a request for a quote to only two dealerships this time (usually I may have a need to request similar pricing from 4 or 5). Dave was VERY quick and responsive to our request. I had presented several questions asking for information. Dave was thorough and presented the information not only in a timely manner but concise, accurate and easy to understand. We continued to "negotiate" and review our options via emails until I felt it was time to make a phone call. At the same time, I was attempting to get similar information from another sales consultant at another dealership. The sales consultant was not very forthcoming and did not communicate the information clearly, completely and easy to understand. Each dealership had at least one or two vehicles that we would have considered. After some prodding, the other dealership was finally willing to present some figures and a cloudly explanation as to how they arrived at the "bottom line". We met Dave for the first time on a Saturday morning and within 2 hours we were not only sold on the vehicle of our choice but also the dealership and Dave especially. Each question presented to Dave was answered immediately and much to our pleasure. What we saw as obstacles, Dave saw as a challenge that could be conquered to our satisfaction. I highly recommend Dave Sherman to anyone in search of a new or used vehicle. We had no prior knowledge or relationship with Dave but he is a young man that we will return to in the future. A few days later, we arrived to pick up our new vehicle. Dave had been ill and missed work for two days but made a point to be there late that afternoon to "deliver" the vehicle. He personally introduced us to various members of the staff and they ALL made us feel welcomed and "part of the family". We look forward to having the vehicle serviced in their service department and getting to know more of the staff. We want to thank Dave and the staff at Lavery for a wonderful car buying experience!!!

bobjan50

Jan 18, 2014

I had been looking for a used luxury car with low mileage. I found a car that met my search on the internet on Laverys website. Drove to Alliance and met Dave on the Lavery lot. Dave showed me the car and went over the car and all the features it had and then we took a test drive. What impressed me most was the knowledge Dave had about vehicles and as he said he would arm me with the knowledge to make an informed decision. Dave also listened to what features were most important to me in the purchase of our next car. There was no high-pressure sales tactics and Dave made the buying of this car a pleasant experience. When it comes to the purchase of our next car, I will go back to Dave Sherman.We love our 2013 Cadillac XST.

213020832

Jan 2, 2014

I recently purchased a 2013 Cadillac CTS from Lavery and the overall experience was excellent. My salesman Todd Bollman was just amazing, he did all the pre-work so onced a arrived it was easy to complete the trade in process, financing, and final sale. Todd went out of his way to ensure that the buying experience was quick and smooth. In addition he spent extra time making sure that we had a base level understanding of the CUE system.To sum it up Todd and the Lavery Team were awesome!Thomas Woods

ctmcshane

Jan 2, 2014

I was doing an internet search for a Buick Encore. I submitted my request through the website to inquire about the pricing of a vehicle in stock. Mr Sherman, Lavery new car sales manager, responded immediately to my inquiry. We spoke about several cars that I saw in their inventory. We talked about the kind of vehicle with the type of options that I would like. Mr Sherman informed me that he was NOT a commission sales person and that he would work diligently for me to get me the type of vehicle and the BEST price available. After several conversations and exchanges of emails, we had a Buick Encore selected with the options that we wanted. Mr Sherman then started to put our financial package together. Surprisingly, to both of us his original sticker price was close to $150 difference from the GMS price that I was eligible and had not applied for yet. After securing the GMS price ,Mr Sherman was able to put together my other discounts to give me the financed price of the vehicle. That price wasn't where I wanted to be as far as payments. Mr Robb then took over and was able to make a few additional adjustments and wham , bam thank you Lavery Chevy we will be driving a new 2014 Encore.My experience in dealing with the dealership was very rewarding and very accommodating. I also checked with three other local Chevy/Buick dealerships through the internet and none of them responded in a timely manner to inquire even as to where I was in the search. Needless to say if and when they do contact me, I will be reporting that I am driving a new 2014 Buick Encore that I acquired through the special staff from Lavery Chevy!!thanks again to Mr Dave Sherman and to Scot Robb

nyci

Dec 31, 2013

This was quite a drive but totally worth it!!! The price of my vehicle was great & so was Mark! We drove 4 hours so this was a whole day ordeal. I was actually dealing with a dealer in my home town & with Mark. The sales guy here in my town was just awful! I pretty much had to hound him & couldn't get him to answer any of my questions. Dealing with Mark was the complete opposite. We would text back & forth & if I had a question he would answer it right away. If you don't prefer texting (like I do) I'm sure he'd communicate any way you would like. He's very nice & wants to make things easy for you & he's not pushy at all like some salesman can be. He sent me a personalized video of the vehicle I was interested in to show me any imperfections it might've had just so there would be no surprises. I highly recommend this dealership & I highly recommend Mark Eberling!!

cltpanther

Dec 30, 2013

Amy Wolf was fantastic. First by the online service then by phone. I was so confident that from just talking with her, I felt very comfortable driving from Charlotte, NC to Alliance, OH, to purchase the car sight unseen, because I had this feeling of trust that she had given me. When I arrived with my wife, we were both very impressed with all the employees we met. Including Becky Labate the finance administrator and Jim Teal the sales manager. Both Amy and Becky were very thorough in the process, and made sure we were completely comfortable with everything. I don't write reviews often, but I did feel in this instance it was worth letting people know my feelings. I just wish they were closer to Charlotte.Sim.

wjmw74

Dec 20, 2013

Both Sarah and Amy seem to be terrific women. They both was there to answer any questions I had, even if after work hours. If they didnt know the answer they found out within a timely manner. They both communicated on both a professional as well a personal level. They took the "worry" out of buying out of state. I think they are a great asset to Lavery automotive. So thank you Sarah "teeth chattering" Heacock and Amy Wolf for helping with such an exciting purchase. Merry Christmas and God bless, Michael Williams

Jdgum

Dec 18, 2013

Missy was helpful in answering questions in a friendly, quick, and accurate way. I will definitely consider this dealer when I'm back in the market for my next car.

prettyboyTE81

Dec 16, 2013

ALCON:As an active duty army officer currently, deployed to afghanistan I must commed the entire Lavery staff for their hard work and dedication on making this sale. I came to them with the intent of making a purchase within a month in order to have quality transportation available to me upon my return from overseas. I began working with the Lavery team in November after identifying a used vehicle thay had for sale via autotrader.com. My Sales Rep Mr. Todd Bollmann did an outstanding job. The vehicle was already competetively priced , and was a Manufacturer Buyback that had been repaired. Mr. Bollmann took the time during our negotiations to prvide as much information possible on the vehicle's history. His responses to my inquiries were timely, accurate, and to the point. This was extrememly important given the limit time I had to make the purchase, and even less time I had to spend negotiating and arranging the purchase due my current environment.Once the purchase was made, the Lavery team worked hand in hand with United Road (Vehicle Shipping), bank (USAA), and my attorney-in-fact (father) to have all required paperwork completed, and the vehicle shipped so that it is waiting for me when I get off the plane back in the U.S.A.Ms. Amy Wolf, and the entire staff were extremely polite and considerate. I was always directed to the proper people during our brief conversations; and when one could not help, another was readily available to answer the question or provide direction. I must also thank them for there heart felt Support of the Troops. Outstanding performance by an top notch team.V/rJoseph W. Murray IIILieutenant, US ArmyPlatoon Leader

Pezzuolo20

Dec 10, 2013

Missy is great!! Loved chatting with her. She was so friendly and always updating me on new arrivals! Talking to her will brighten up your day.

jkaros

Dec 8, 2013

I started out on Cars.com & found a used Chevrolet Silverado 2500HD. I contacted Missy Long who quickly got back to me with details & set me up with Trent Tschantz. We emailed back & forth a couple times agreed on a deal. I added a couple of items I wanted installed to MY! truck. Trent got that taken care of in time for me to pick it up when I could make it there! I don't have a lot of free time because of my job & they understood & made things happen in my timeframe! I REALLY appreciate all they did for me! I wish all things in my life could go that smoothly! Thank you & keep up the great work!

willowrock

Nov 21, 2013

I contacted Lavery looking to buy a car. They didn't have exactly what I was looking for at that time, but Miss Long took my information and 'want' list and kept me continually updated on new arrivals. Lavery is a dealership dedicated and committed to making their customers happy. I would recommend them to everyone who is looking to purchase a car. Excellent!!

jves

Nov 13, 2013

My entire buying experience at Lavery was a very positive one. Jim Wolfe was straightforward, curteous and sincerely concerned about my getting the right vechicle.

spock2054

Nov 5, 2013

My wife and I drove from Pittsburgh, PA to the Lavery Chevy store in Alliance, Ohio to purchase a Volt. It was worth the drive! The sales process began with an online chat with Kelly about a Volt on a Friday night, and ended with us shaking hands with the owner, Bill Lavery the following Saturday afternoon, and Bill thanking us for the business. Thanks to Jim, Terry, Amy, and Becky, for staying late that Saturday night to complete the paperwork! It was truly an enjoyable experience.

cockroftbarb

Oct 14, 2013

Bill and Todd worked diligently to find the perfect car for me. I initially went into the dealership to have my 2010 Buick Lacrosse serviced, and drove off, 3 hours later, with a practically new 2013 Malibu Eco--only 11.982 miles! I received personalized service; Todd allowed me to drive the car, and he was very patient as I tried to switch my Sirius and On-Star from my old car to my new one. He even talked to the Sirius representative for me! All in all, it was a wonderful experience for a beautifu fall day. Thank you!

nichole3411

Oct 10, 2013

I absolutely loved this dealership. they had very nice cars to offer as well as great employees. my sales person was Dave Sherman and he was probably the best salesman I've worked with. he was very energetic and made you feel comfortable and laugh a lot. [plus he even gave me some gas!] he was very helpful and friendly. I will be returning to him when its time for another car! I even told my boyfriend he needs to get his car from Dave.

AliciaAbles

Oct 3, 2013

This was by far the best car buying experience my husband and I have ever had! Amy Wolf was such a joy to work with. We will definitely come back to Lavery to purchase our next vehicle. The staff was so pleasant and.....they have a kid playing room which made it an easier process!

bscheppan

Oct 1, 2013

How many of us have walked into a car dealership, only to wish we had never walked through the door. This has happened to me many times.However, this was not the case at Lavery. In fact the exact opposite happened. My experience with Melissa Long was nothing short of fantastic.Her communication, customer service, and people skills through the roof. She goes the extra mile, follows up, and does what see says she will do. Lavery obviously realized her potential, as she has been promoted. I fully expect she will be in management in the not too distant future.Bottom line is I never felt pressured to buy at any time. Melissa knows when I am looking for a car, I will be contacting her to locate it. I tell anyone who will listen Lavery is the best place to buy.Melissa, you made a believer out of a skeptic.Bob Scheppan

Buck3y3

Sep 18, 2013

We visited this dealership to purchase an AWD SUV. We asked for Todd Bollman because he has helped us with the purchase of two vehicles in the past. He showed us several models that met our requirements. Todd is very knowledgeable about the brands that he sells. He was able to answer all of our questions. He allowed us plenty of time to decide - no pressure. We feel that Todd helped us find the perfect vehicle for us. When we took delivery, Todd explained all of the features and even synced my phone to the radio. Thanks, Todd!

julie09

Aug 28, 2013

I had the best car buying experience I have ever had. Todd was great answered he all my questions. He was knowledgeable about the car I was looking for. He made everything so smooth. Will shop at this dealership again. Becky who did the paper work was also wonderful. She went over all the paperwork with me and made the transaction very smooth.

stevejenbic

Aug 25, 2013

Jeff was great to work with! He communicated often and left messages to make for a smooth transaction. I was very pleased with the service he provided for us. I would highly recommend him for your car purchasing needs. I only spoke with Harold on the phone while trying to return a call to Jeff. He was so sweet and funny. He instantly put a smile on face bright and early on a Saturday morning. Everyone I encountered at Lavery were polite, friendly and accommodating.

sctherock82

Aug 21, 2013

I would recommend Todd Bollman because when I had a car that broked down on me. That was what I bought off him 4 years ago. I was going to pay it off befor I traded in for other car. But he call me first and asked how the car was doing I said not good. Well he told me to come on down so I did. He worked very on me so that I could get another car. Which run awesome. He payoff my old car so I can get this one. I will always go back to Todd for a new car he was very friendly to me so far I bought two cars off him. Todd call me again to check on the car to see how it was doing this time I said awesome.

Andrewwshearer

Aug 6, 2013

Great atmosphere to buy a car! Jim met us as we were checking out the escape I wanted to buy and said, "Let me grab some dealer plates and we can take it on the road.". The ride was very pleasant and I never felt pressured or rushed. After the test drive we went into their NEW beautiful office building and sat down with Jim while he helped us get the purchase rolling. Once it was time to finance, Becky and Jim teamed up and were very efficient and resourceful with taking care of everything (I didn't even have to transfer the plates from my trade-in, Jim did it for me). They washed the Escape inside and out before I took it home. Honestly, I couldn't be happier with the service and prices. DEFINITELY RECOMMEND LAVERY!

dakk123

Jul 30, 2013

My husband and I have been looking for a good used vehicle for months now. We found a very nice vehicle on-line at Lavery's, Trent was our saleman and very informative however, we made an appt to come and go over figures, when we arrived at dealership (exactly on time), we waited in the showroom for exactly 9 minutes (Trent was busy with another couple) before even being acknowledged by anyone. There were several salesman in the showroom but not one could ask if we needed help. What they didn't realize was that we had just came from Wally Armour where the salemen didnt let you in the door 5 ft and they were asking if they could help, unfortunately Wally Armour didn't have the vehicle we wanted. I decided that night that I would not be purchasing the vehicle from Lavery's unfortunately mostly due to the poor customer service. Trent was very nice however did tell us up front they are not paid on comission (which it showed) he has never followed up with us, which came across like he didn't care if he sold the vehicle or not. Sad, but we will never again give business to Lavery Chevrolet

jpaine21

Jul 28, 2013

We are out-of-state buyers who bought two cars from Lavery in less than one month. They are honest, professional, and the best-prices around. Larry, Mark, Chris and the rest of the Lavery family have treated my family with courtesy, respect and made it a true relationship. We live over 60 miles away, and Lavery is officially our dealership. We'll be back for more. Lavery, thank you.

kkovach13

Jul 28, 2013

We found my Chevy Equinox through Auto Trader. We communicated with Todd before we made the trip to the dealership. Very positive experience. Great showroom where we could look at the car away from the rain. The process was smooth and simple.

NoMoreGMC4Me

Jul 20, 2013

Less than content about the poor communication from the dealership - with all but a couple of calls, I had to initiate the calls first to get any updates. When asking for the dealership to describe what they did to ensure the vehicle was repaired, the only response was "The truck had no codes." In my opinion it is sad that the only repair that can occur today is when a vehicle has a code, other wise it is too much to get repaired. Even went as far to call the owner - left voicemail and have yet to receive a call back and waiting. I am disappointed all the way and highly recommend not going to the dealership.

jjcarlton2003

Jul 5, 2013

I dread car shopping. I always get the goofiest sales guy or the pushy manager. I called into Lavery about a specific vehicle and got Mark Eberling who took several hours out of his afternoon to show me the vehicle. I even asked him what would happen if I took the car home and decided it wasn't the right one? He said he would rather I find that out before buying it than after I bought it. I couldn't believe it! Most sales people I've dealt with respond with, "I had 4 others looking at it today, it may not be here tomorrow" - you know, the garbage sales lines that are insulting to buyers. We ended up buying the car the next day. I told my husband that the delivery would be quick. Once we give them the check, we'll never see our sales guy again. I was wrong! Mark spent 30 minutes showing us the dealership and introducing us to who we would need to speak to if we had issues. Then he showed us what all the buttons on our new truck do! It was so helpful.We already decided we are going to be loyal to Lavery Automotive from this point forward. Thank you Mark and staff for the smooth, non-pressured transaction. We never felt so comfortable buying a car.

jpaine21

Jun 22, 2013

In my car search, I looked at 20+ dealers. Mark, Missy, Jim and staff were the friendliest and fastest. The Internet team was stellar, and they took a personalized photo set and video of my car, emailing me promptly. I drove nearly 100 miles because of this service, and after getting ti lot and making the purchase, it only added to the sense of value. I'd do it again. Lavery is officially my GM dealer, even they're in another state.Thank you Lavery.

IvyKennedy

Jun 19, 2013

I had been searching for an AWD SUV of some sort that would be affordable to me. I also wanted to trade in my vehicle as well and lavery's gave me a reasonable trade in value. I went to a local car dealership before I went to Lavery's and was not pleased with how they operated. But after going to Lavery's, I was very pleased with how I was treated and the efficiency and the knowledge of the employees there. I just came back from a trip to West Virginia and was very happy with how it drove and the gas mileage. I would definitely recommend Lavery's to anyone looking for a vehicle.

RCoots

Jun 13, 2013

I browsed through many websites to find a Scion xb, I noticed that this dealership had a great deal on the car. So I made an appointment with Todd and my husband and I drove 1 and 1/2 hrs to visit the dealership the next day. The day before he took some of our information, answered our questions, and started figuring out the pricing before we even got there. The next day he held the car for us while we were driving there. He didn't pressure us at all. He allowed us time to think it over and to talk together about the car without pressuring us or forcing us to talk it out with him. He answered all of our questions very thoroughly and respectfully and took his time with us. I have dealt with other car sales people and did not like them which had a big influence on not purchasing from them. He showed us the website as well as the customer reviews, and the pricing of the car 100 miles in each direction. I appreciated his down to earth approach. I also appreciated the help that Becky gave to us in explaining the warranties available as well as the pricing. This helped make our decision on purchasing the car. We were even offered beverages to make us more comfortable. Although the entire time there took about 3 hours it was well worth the waiting time!! I recommend this dealership!

KellyHaubert

Jun 8, 2013

Lavery Chevrolet (Bill Lavery and Greg Ganni) have always gone above and beyond to do whatever needs done to help me out. This is in all areas, being sales, service, or repairs they have always done what is in my best interest. I was not happy with my Cruze, which is a great car, but was too compact for my needs. I made mention of this during a service call and Greg and Bill were able to get me out of the Cruze and into the Equinox in 2 days. They are awesome!

1912Cadillac

May 2, 2013

Sales Representative Craig Vicars offered superb assistance with every aspect of my new car purchase, a 2013 Cadillac SRX. He was extremely pleasant and patient, prompt in returning calls and responding to questions. I could see he was very interested in locating the car he knew I would be most happy with, not just now, but in the years to come. Based on this recent experience I will, and already have, recommended Lavery Chevrolet to others. I can feel completely comfortable directing them to Craig Vicars, assured they will receive the same respect and high-quality service he extended to me.

jscheatzle

Apr 15, 2013

Lavery Automotive provided a very enjoyable car buying experience. They were there to help us find a new car, not just sell us one. With their large selection of cars at affordable prices finding the right one was easy. The finance office also helped me with an affordable payment and a comprehensive warranty. Thanks Lavery.

PFarmorg

Apr 15, 2013

I has been a pleasure working with the folks at Lavery Automotive. As a non-profit organization there are a many steps we have take in making a purchase on a vehicle and Lavery has been very helpful, generous and patient through the process. The vehicle price and package they gave us was very competitive and we are pleased with the purchase. Todd Bollman - Sales Professional, has been great to work with all the way through, and very professional. We also very much appreciate the support we received from Bill Lavery, and to Becky Labate for making the transaction painless. Thank you to all!Pegasus Farm

avisser6283

Apr 9, 2013

When searching for a used auto for my wife, I came across Lavery Automotive's competitive pricing. As any interested buyer would do, I gave them a call inquiring about a Saab 9-7x. I was pleasantly surprised with Mark Eberling's willingness to help answer my many questions. Without hesitation or even confirmed interest in buying the vehicle, he sent me a complete vehicle history report as well as a detailed video showing every aspect of the vehicle. I was by no means pushed or pressured by Mark as many others have experienced with used car lots, but instead I felt respected and was given more than enough information needed about the vehicle. I would highly recommend Mark and Lavery Automotive to anyone interested in purchasing a vehicle. Thanks again for your excellent customer service!

nannitaylor

Apr 2, 2013

I found a used truck at Lavery that I was interested in, but couldn't make up my mind. It sold before i decided. Missy long kept in touch with me any way, to help me find another one. She e-mailed me often about my progress, making me feel like a friend rather than a customer. in a weird twist of fate, I ended up with the same truck from a different dealer! i wish I had bought it from Lavery. they were great, and I will be sure to buy my next one from them. Nancy Taylor Erie Pa.

eckward

Mar 29, 2013

I was looking for a new vehicle. I was greeted by a friendly receptionist. Then taken to a comfortable waiting area and within a few minutes I met a salesman. Todd Bollman. He was friendly and very informative. I test drove a few vehicles and decided which one I liked.I wasn't pushed to pick a certain vehicle . Everything about my experience with Lavery's was awesome!! Friendly, helpful and pleasant. I felt like I was part of a big family.

bklein23

Mar 20, 2013

Chris and Todd made my experience with lavery effortless. My truck was clean and ready to go when I arrived. Would purchase another truck in the future.Thank You

secretsofwill76

Mar 12, 2013

I had a great buying experience with Todd Bollman several years ago. When there was no other dealer around that would work with me, Todd made it happen. He is friendly, easy to talk to and very knowledgeable. It is however a shame that the knowledge stops on the show room floor. The service here is some of the worst. On my last visit I stood in the service waiting room for 5 minutes before anyone even acknowledged me. I was ready to leave, when someone finally asked if they could help me. They take hours for a simple oil change, are expensive and lets just say I would rather they don't wash my car during service. It looks better dirty than it does after they wash it. Not to mention that I have had my car rummaged through while in for service as well. As for knowledge, well I still wonder how it is possible that I get an instrument panel light coming on in my car that tells me to service the stabiltrak, yet when I take it to them to look at it, they tell me there is nothing wrong with my car. Paul however did provide computer updates for free in lite of the recent problems I have had there, however I still have the light coming on, so the problem is yet to be fixed. I would love to take it back to have it looked at, I just don't have a day free to give up my car. Like I said before service is extremely slow here. On my last visit I sat in the customer waiting area with several other friendly customers, we all seemed to have the same opinion...great buying experience horrible service experiences. Harold in the service department is less than friendly, which of course doesn't help either.

lchteacher

Mar 10, 2013

Lavery is a great dealership to purchase or lease a car!!! This is the 3rd car I have leased and each time it gets better with the intergity, reliability, and friendliness that I receive from each staff and salesperson, especially from Greg Ganni. He has always told me everything about my car before I even ask the question. He is very loyal to his customers and makes you feel like family. I always tell people about Greg and let them know, if they want a great salesperson who has knowledge about the car you wish to purchase/lease, he is the one to see!!!

pdgarlock

Mar 9, 2013

My wife and I went to the Cleveland Auto Show looking for a new car for her. Visited all the car dealers and sat in all the midsize and compact that gets above 30 mpgs. Last stop was the Chevrolet display and met with a young salesman who asked where we were from. We said Alliance Ohio, and he said there was a gentleman from Alliance and he introduced Dave Sherman to us. We talked about Alliance and told Dave we planned on visiting Lavery Chevy on Monday. On Monday, Dave welcomed us like family. Told us about the Dealership and their remodeling. He was upfront with us about what we could expect from him and the dealer. He had brought out a Cruze LT with a few options on it that he felt was just right for my wife. We were blown away. It had more on it than we usually get on a new car, but all was functional. We talked price and trade-in of my wife's PT Cruiser. We mentioned that we wanted to lease and he came up with a figure that our mouths dropped! After asking what I was driving, Dave mentioned that he could get me in a Cruze LS for the same lease! I said sold!!! So that Monday we walked out of the dealer with not one new Cruze, but two!! Both cars ride and handle wonderfully, are sharp looking, and we get great gas mileage. Dave introduced us to some of the employees that we would be dealing with for service and again they welcomed us as family. The way Dave and the Lavery Chevy greeted us and did everything to please us...I won't go anywhere else for a new car. Dave is an excellent salesperson who wasn't pushy, tried to sell us something we didn't want, gave us good returns on our trade-ins and made car buying enjoyable for a change!! Dave is the best and consider him a part of our family, just as Dave and the Lavery Family welcomed us into their family.

jackawoodruff

Mar 5, 2013

I found the auto i was looking for on the internet. Contacted Mark Eberling who was very helopful in my transaction, because I live a long distance from this dealership. Mark was very through in eplaining the features of the car during the test drive. Upon delivery all went smooth with no surprises. I would gadly recommend Mark as a contact for this dealership should anyone I come in contact with be so interested.Jack A. WoodruffLancaster, Ohio

junior5

Feb 26, 2013

Mark, was great to work with.We lived in Virginia 6 hours away he fixed it so we only drove 2 hours to get the car. He didn't give up finding the the car we wanted. He came through for us. Love the Buick Lacrosse Thanks, Mark

Roger2500

Feb 25, 2013

I am extremely pleased with Lavery Automotive. They have performed above all expectations on every visit. I have purchased 2 GMC 2500HD trucks from Lavery. Both times my shopping experience has been very pleasureable. Todd Bollman has been my sales associate both times and has went out of his way to make sure I got the truck I wanted. The first time he had to go and find the truck I wanted. The truck I just purchased wasn't available on their lot and he couldn't find one but he didn't let that deter him. We ordered the truck exactly as I wanted it. It is awesome and his persistence and dedication to his profession are nothing short of spectacular. Thanks Todd. I have also used Lavery's service for my trucks for years and they are great also. Bob in service has assisted me every time I have come in for service both in Alliance and Louisville and he has also made sure that evry service visit has been a pleasent experience. Thank You Bob. I would definitely recommend this dealership for sales and service to anyone who is in the market for a vehicle and service!!!

vickilee2013

Feb 23, 2013

Todd Bollman was very friendly, professional, informative sales person and he went "above and beyond" to make this transaction a great experience. Lavery is fortunate to have him as their employee. Becky Labate handled all the paperwork and credit portion of my purchase with ease and made me feel comfortable in what could be a stressful part of the the car-buying experience. THANK YOU very much Todd and Becky!

sixgunmag

Feb 20, 2013

i live in aliquippa pa 15001 i was looking for a new truck and could not find one in my aera at the price i could afford my wife is from alliance she said check out Lavery on state st i did i called the store and asked for a sales agent i was refered to Craig Vickars . i explained to him what i wanted in a truck told him my price range . in less than a week he called back and told me he had one could i come in and look ay it take it for a drive i said yes i would be up on saturdayi could not get there that week told him i was sorry he said ok i hold on to it till next week i said ok .well i got there the truck was cleane ad setting right out front clean and ready to go he even helped my wife who is short get into the cab which for her is a step .came back from run said lets deal i had some issues with paying off another car he said no problem.long story short i now have a truck i am in love with . hi five to craig and lavery for kindness and pateince . will refer to frends and family .becky was exellent helping with fianceing and add warentys that dealers down here failed to mention as well as truck costing me moore thanfive grand more for same type with more miles and no warrenty .again thanks tocraig and becky i am a very happy coustomerthanks again craig / becky / and lavery with grateitude denny falk

sherrielee

Feb 17, 2013

We were looking for a used vehicle on Jan. 28th, 2013. Since we'd heard such good reports about Lavery of Alliance, decided to stop in and see what was available. We found the SUV we were considering, and went inside to talk to someone about it. Everyone was very friendly. Craig Vicars was the sales consultant we dealt with. He is an outstanding employee, was very helpful, friendly, and made us feel comfortable. He went above and beyond to answer our questions. He was not pushy, and didn't make us feel rushed when making our decision, which we really appreciated. He even contacted the previous owner & made sure we got the extra set of keys we wanted. We're very pleased with our experience, and plan to come back to Laverys when shopping for our next vehicle. Becky Labate, the finance manager, was also friendly and nice to work with when we made our purchase. We've been to many other dealerships, and never had such a nice experience. Highly recommend Laverys (and Craig Vicars) to all our family and friends. Thanks again to Craig & Becky!

ChrisSolomond

Feb 14, 2013

We found the used vehicle we had been looking for online, and being from out of state, we called Lavery Chevrolet and spoke with Tim OBrien. We exchanged calls several times that week, and he was very helpful and willing to provide us with as much information as he could regarding the vehicle. He even put together a video of the vehicle for us to view since there were not yet pictures of it available online. We made the trip to Laverys that weekend to check out the vehicle in person. Tim, as well as the entire staff at Laverys, was extremely friendly and welcoming. We received a very fair return on our trade-in, and we feel that we got a very good deal on the vehicle we purchased as well. Tim and the rest of the staff made the entire process very smooth and easy. There was no pressure whatsoever, and it was a very pleasant experience doing business with them. I would definitely recommend them to anyone in the market for a vehicle.

braelynm

Feb 8, 2013

Todd Bollman was very friendly, answered all of our questions. Showed us trucks on line, let us choose, did not pressure us, let us make our decision to buy it. Very courteous and informitive. Becky was very helpful about financing.

repodevil

Jan 26, 2013

I live 6 hours away and purchased a 1999F350 diesel dually 4 door that they had listed on autotrader. Mark was great to deal with and from the start he made everrything smooth.The truck needed a solenoid he had his guys replace the part at no cost to me. Truck was washed and ready upon my arrival. Mark always kept in contact with me and kept me informed he even had truck sent to ford to change the oil. Thanks for everything 5 star out of 5 ..

AcadiaBeth

Jan 24, 2013

This was a first time lease for us. Todd was very helpful before and after the purchase. Becky had all the paperwork ready for us to sign and was very thorough in explaining it. Todd made sure we understood how to operate everything in the car.

mspangler

Jan 18, 2013

I had a very fast and fair relationship with Lavery Automotive. I live over four hours from the dealership, but found them online via a posting on AutoTrader.com for a 2012 Chevy Volt - extremely low mileage and the right price to catch my interest. Over the course of the next couple days I discussed the vehicle with Mark Eberling and worked out a purchase price as well as a valuation for the car I was trading up from. I made the four hour trip to Alliance on a Saturday morning and found the folks at Lavery, and particularly Mark and Becky who I interacted with directly, to be extremely professional and accommodating - and above all else, very fair to deal with. Mark spent time showing me the Volt in some great detail, and Mark and Becky worked through a tricky title transfer from my trade-in. I never felt pressured, and there was no haggling or browbeating - the entire experience was one that made me very comfortable in the soundness of this purchase.This was a seemingly once-in-a-lifetime situation for me that Mark handled expediently and courteously - even sending me additional detailed information and video of the car immediately after I contacted him. I've been very pleased with the entire process, and will definitely take a look at Lavery when it's time once again to purchase an automobile - even from 250 miles away!

joekyle2

Jan 10, 2013

By far the best experience I've ever had buying a new vehicle. Mark was always available to take my call and was very friendly. He understood what I was trying to accomplish and didn't push me in other directions. Mark's customer service is what did it for me here. Even after the transaction was complete and I was out the door, Mark was quick to respond to my questions and help me with miscellaneous things. With the fast past, ever changing environment that we live in today, customer service seems to be a thing of the past. Thank you Mark for reminding me how pleasant it can be to actually do business in person.As far as the vehicle goes, I couldn't be happier. I feel I was given a fair price for my trade-in and absolutely love the new truck. I can honestly say, I will never buy a GM from any other dealership. I'm a customer for life. Thanks to all the folks at Lavery Chevy!

JRip

Jan 10, 2013

Great help from Dave without any nonsense. He answered any questions I had without being evasive and cryptic like some dealerships I've been to. They gave me a great deal on a new Impala that I had my eye on. I could not be happier with the manner in which my business was handled.

limey0ne

Jan 8, 2013

I was looking for a new car (for us anyway), my search found a solid car at Lavery. My initial interaction was with Mark calling me back to let me know he got my email about the car, but he was in a meeting and would call me soon. He did and talked to me about the car I was looking at and took the time to take down info about my trade. I could not get there on that day due to me being over an hour away and had to see other cars Saturday. They were closed on Sunday but that did not stop Mark from working with me pretty much all day (via phone and text) as he and I went back and fourth about trade-in, the car and answering numerous other questions. Monday morning he called me, we confirmed a meeting later that day and he took care of getting the car cleaned up, and made sure to update me when needed. Suffice to say I arrived in one vehicle, had a great experience (despite the transitional period to the new building) with any member of staff that I interacted with, and left in my new one. They even beat my own bank with theirs for financing!But the story does not end there. Here is how Lavery (Mark and Scottie) went above and beyond. Due to the detailing being done over the weekend the battery was weakened (doors left open etc.), and this brought to light an issue... Last night having travelled an hour and a half home the car would not later start due to a dead battery! I talked to Mark at 10:40PM last night and again at 7:25AM this morning, based on working with Mark I then engaged a local dealer (BMW) to troubleshoot the car. That dealer confirmed that the battery was indeed bad but also found a bad tail-light. Mark and Scottie covered both issues. No fuss at all. This shows they are backing up what they sell to their customers, and also customer satifaction. I cannot recommend Lavery and these guys enough, and what could have been a bad situation due to this vehicle being a non-Chevy car and pre-owned, but turned out wonderfully and will see me telling people about Lavery for years to come. Ironically I had to Google this site having heard someone mention something similar yesterday NOT Mark or Scottie asking me to post. I felt compelled to take the time to share my experience. 10 out of 10!

xr793

Jan 7, 2013

Shad Berger is the new guy at Lavery but I have to say that you would never know he was the new guy. We stopped in last Thursday to test drive a 2011 Mercury Milan and we took delivery of it Saturday. Shad did an excellent job through the entire process. He was professional, courteous, and helpful. He even remembered what my wife and I took in our coffee. Having sales people that are not on commission and having fair pricing on their cars + giving Auto Trader trade in values makes a huge difference in making a deal. There were no games and arguing about prices because I knew what their price was and they gave me a fair deal on my trade. You cant beat it. No games and no pressure. I would certainly go back to Lavery for my next car! Thanks again for everything Shad, keep up the good work!

mclau

Dec 28, 2012

good experienc, todd very helpful there was no pressure to buy he went out of his way to help any way he could, finance deptmnt did great job getting low rate, over all great experience

smith5373

Dec 26, 2012

I dealt with Mark Eberling while purchasing a 2012 Chevrolet Colorado. He was very friendly and being able to text him help with my hectic schedule. He was quick to answer any questions. He took several pics of the truck and even posted a video for me to see. He ordered and installed some factory accessories I wanted. He arranged to have it shipped to me at a reasonable price. The truck was exactly as he described it. I would buy from him and this dealership again if possible. I would definitely recommend them to anybody in the market for nice automobile at a reasonable price. A+++!

ctsdenny

Dec 12, 2012

This is my 4th Cadillac ,Todd has gotten me. I tell him what I want and he is always able to find it and at a good price. He takes the time to explain all the new features,and is willing to do what ever it take to, make sure I am happy with my purchase. I'll be back in 2 years, Lavery, is a great place to buy a Caddy.

Dig Man

Nov 28, 2012

Mark did everything that we ask of him. I ask him to have the car inside and dry because of the rain during the nite, I ask him if he would then have them put it on the hoist so that I could see under the car, I as him to clean a couple of things off of the car, and not only did he do all those things, he also showed my wife how things worked on the car after all the paperwork was done and even programmed her IPhone into the car. Very good service, sorry we live so far away from your dealership.

emansell

Nov 14, 2012

This dealership is the best I have ever dealt with!!! They are friendly and very professional! They are very knowledgeable about their produts. They are focused on Produt, Quality, and Service!

pahilty

Nov 1, 2012

This was our first time purchasing a vehicle from another state, Dave drove 3 hours to deliver it, and we couldn't be happier. We had only seen it via online photos, and the vehicle was exactly as described in the emails and photos. We will certainly be back.

Dr.oldsmobile

Oct 22, 2012

Excellent service! David Sherman drove 2 hrs. To deliver our vehicle. Finance department found us the lowest interest rate! I would highly recommend this dealership to anyone! Ask for David Sherman! Thanks Lavery chevy!

toddwentwort

Oct 18, 2012

I was shopping for a used Chevy Volt on cars.com and increased my search to 500 miles. I found a couple that interested me in Ohio at different dealers. After making E-mail contact with both it was Mark Eberling who got right back to me. Since I live almost 300 miles away I wasn't sure if I could make this kind of purchase. Mark assured me that he had done this before and sent me a link to a video he had taken of the car and also pointed out any cosmetic damage.He also said he could handle the shipping and financing.Everything went very smooth and the car arrived at my house within 2 weeks of my first inquiry.The "damage" he pointed out in his video is quite small. I really appreciate Mark's honesty which made this probably the BEST sales experience I've had!Thank You,Todd Wentworth

Aaron R

Oct 17, 2012

Todd was very helpful in finding something that would fit my needs for buying a new car, he made it possible for me to chose what i wanted in a car and he made sure my statndards were met. over all my experience with Todd and Laverys was great and i will return in time to purchase another vehicle.

dklein8

Oct 15, 2012

When entering the dealership and meeting Todd he was very courteous and professional. There was no pressure and he didn't attact us in the parking lot. He was happy to answer all our questions and steer us in the right direction to choose our vehicle. Our expierence was extremely good with our salesman and finance manager Chris Finan. I would recomend any one looking for a car to contact Todd and Chris at Lavery, it was a pleasant expierence. Again thanks for your help and we love our car.Dave Klein

l watson

Oct 13, 2012

I came with my Grandson to look for a car, he is in his first year of college and needed a car which would be economical, get good gas milage, and something he could afford as he only works part time. Todd Bollman was such a great help to us in picking out the Chevrolet Sonic. It was a car we could afford and is very good on gas. My Grandson is very satisfied with the car.Todd has a great personality we really enjoyed talking with him. I have been talking with Todd over the past few years through emails and finally got to meet him after introducing him to my Grandson.Todd worked hard to find a 5 speed Sonic in the color that Aaron wanted which was gray and he found one in a short time.I would definitely do business with Todd and Lavery Chevrolet again.Thanks to everyone at Lavery's for the smooth transaction

stp64

Sep 28, 2012

I live out of state and the dealership helped take care of everything and delivered my brand new truck to South Carolina, it was such an essay experience. Thanks Greg and Becky.Mike

alicia.strahler

Sep 24, 2012

This was a great buying experience. Todd was very informative about the vehicles I was looking to buy. He helped me to choose which vehicle would be right for me. I would recommend Lavery Chevy to any and all my friends.

latidoti

Sep 22, 2012

This is the 3rd vehicle my husband bought from Greg. We got a great price, a great rate and a great deal on an extended warranty. We would come back and we would reccomend to friends and family.

smittybg

Sep 3, 2012

Todd was curteous, prepared, well mannered and willing help with every aspect of my purchase.The price of the vehicle was well below other dealers in the state. I even drove 2.5 hrs to buy it.

Amy.McCarthy

Aug 31, 2012

I received excellent and quick informative service from start to finish from Todd.He was very knowlegable on the vehicle I was purchasing. The review of all the options and equipment on the car was explained thoroughly and was very satisfied. Would defnitely reccommend anyone looking to purchase a car to see Todd.

nancy.mcilvain

Aug 29, 2012

We recently purchased a new Buick Enclave from Greg Ganni at Lavery Chevrolet. Mr. Ganni was very helpful...He went above and beyond everything we could have wanted. We first went to Lavery then went to another dealership we used in the past and then we went back to the Lavery dealership. Mr Ganni got us the best deal for the vehicle we really wanted without giving up options to get the price we wanted. He took his time with us and got the rebates and 0% interest. He took us around the dealership and introduced us to the rest of the Lavery team. Took us for a tour of the maintenance shop and helped set up OnStar and the bluetooth....we totally love our new Enclave. We recommend Mr. Ganni and the Lavery dealership team.Thank you for your time and patience....We will be back....Denny and Nancy

danandfamily

Aug 13, 2012

If you are loking for a New or Pre Owned car, and 110 percent customer-satisfactionstill matters, Lavery is the place. Period. Thanks again for making us feelappreciated! Our family loved the van.

boulton

Aug 3, 2012

we have gone to laverys for years now, we just bought our 7th car from them, and will continue to buy more, gregg ganni is a wonderful salesmen and friend, there is never any pressure with him and he is very honest, we will continue to go to laverys and gregg for our future vehichles.

tdelaney

Aug 1, 2012

The experience at Lavery was excellent. They have up front prices that are competitive and fair. I bought a used car from over an hour away, so honesty was important to me for the fact I was about to drive an hour to buy a car. Salesman Andy Hagan was very helpful from the initial phone conversation until he was washing the windows on the inside of the car as we were leaving. He gave me a complete rundown of the car, and when I arrived, the car was as he described it. People walk into dealerships today educated about car values, both their own that they want to trade, as well as the one they are looking to buy. Lavery knows that. No games....they just make a deal and get on with it. This dealership is worth the drive. They are honest, and know how to get it done.

jlutz4

Jul 31, 2012

the experience i had at lavery, was great. at every other car dealership i visited i didnt feel like they were my friend. when i came into labery it was as if they were my friend instead of a salesman. this is by far my favorite car dealership in ohio!

smueller0928

Jul 24, 2012

It's great to see two salesman work so well together with a new car sale. That's what I call Teamwork. I feel the service I received was sincere and Greg has an amazing personality. He is compassionate about his work and knows how to take care of his customers. Todd did a great job with the closing of the sale to the follow up. He is very knowledgeable and takes pride in his work. I want to thank Lavery for hiring a great team that really does a phenomenal job taking care of the customer.

Mickpgh

Jul 23, 2012

we had great sales help with Jeff Day. Worked with us on getting what my husband wanted in a vehicle. This is the second vehicle purchasedat Lavery and we are very satisfied with all aspects of the sales and service.

GC1212

Jul 13, 2012

I drove from Delray Beach, Fl to purchase a 2012 Z06 Corvette from Lavery Chevrolet in Alliance,Ohio. They had the right car, with the right price, and the right way of doing business! They gave me a great trade in on my 2006 Corvette. The deal was all done over the phone and Internet, so both parties had to rely on each other to be fair and honest. Mark Eberling was true to his every word about the car, it is gorgeous and everything he said it was. Mark even came in on his day off to take care of the delivery. He was great throughout the entire process! The finance department was excellent and I ended up buying an extended warrantee that truly made sense with a milage cap that was right for me. Everyone at Lavery Chevrolet could not have been nicer to my wife and I, including the owner and GM who both introduced themselves. This wonderful experience I had at Lavery Chevrolet made for a great ride back through Bowling Green (Corvette Museum) to Florida in the Z06. Thank you to everyone at lavery Chevrolet!

patty_h

Jul 8, 2012

A totally relaxed, no-pressure experience. Todd was as patient and friendly during our sixth test drive as he was the first. He answered every question honestly and when he wasn't 100% certain about an answer, he didn't make up something but rather, found the right answer. His courteous professionalism showed from the time I first entered the dealership until I drove off in my "new" pre-owned vehicle. I would have no hesitation in recommending him and Lavery's Auto Group to any of my family and friends. Scottie and Todd welcomed me warmly when I walked in and waved 'bye as I left. What a great way to do business.

krazzytaz

Jul 5, 2012

Todd was very helpful and had answers for any questions we had. If he didn't have the answer he found someone who did. He was not pushy like some salesmen can be. He took time to go over the basics of how to operate the different functions of the vehical before I left the dealership. He even helped me get registered with On Star before I left. While we were waiting for the paperwork to be completed he offered to get some beverages for us. He is very up beat and pleasant to be around and made us feel like part of the Lavery family. When I needed to bring the vehical in for service Todd met me in the parking lot and took the car back for me so I would not have to walk a long way to sit in the waiting room. (Construction) He even went and got coke out the machine and brought it to me when I asked where the pop machine was.

chininjoey

Jun 30, 2012

We are from Cleveland and it is well worth the drive to deal with Lavery Chevrolet. My husband has always spoken so highly of them but it wasn't until I purchased my car that I understand why he wanted to deal with Todd Bollman. From the minute we walked through the door we were treated like family; Bill Lavery and Larry Haidet personally greeted us and I can't say enough about Todd and Jim. Todd has such a great personality and he was very informative and took the time to explain everything about my new car. I would recommend him to anyone. Jim took care of the payment process of our vehicle. The process was painless and he also took the time to explain all the paperwork to us. This is a very honest and reputable dealership - they go the extra mile to take care of you no matter what - from enrolling you with OnStar and filling the gas tank! I've never had a dealer fill my gas tank when purchasing a car in Cleveland. Thanks again Todd and Jim - you guys are awesome!!!! Frank & Joyce

hdbj

Jun 26, 2012

Wanted to purchase a van you have wanted to see some pictures todd was supposed to send them email.all i received was van at another lot!!!!!!!!no pictures i like to see what i am going to buy. i will look other places

nancy.penrod

Jun 24, 2012

Greg Ganni has been a trusted friend and has sold me my last four vehicles. I appreciate the fact that Greg knows me as a customer, and he knows my driving habits. My latest new vehicle lease was done while I was traveling to Pittsburgh on the turnpike. I leased the 2012 Equinox sight unseen, because I know Greg is familiar with vehicles I have had in the past. He has suggested vehicles that meet my needs, and has guided me through every step of the buying/leasing process. I know when I leave the dealership, everything has been taken care of, To quote Greg, "If there is anything else you think of about this vehicle when you get home, you know who to call and we'll get it taken care of." I have taken him up on this on more than one occasion, and Greg has taken care of it for me. Customer loyalty is earned, and I know I will be a customer of Lavery and Greg Ganni for a long time.

ThomasGolden

Jun 17, 2012

My wife and I had a great experience at Lavery Chevrolet. We drove off with a 2011 Chevy Volt and we could not be happier. I miss the truck I traded in, but I do not miss paying for the gas it consumed. We have put over 400 miles on the Volt since leaving the dealership and still have 6 gallons of gas in the 9 gallon tank! We are getting around 42miles per charge which is great ($0.62 to charge from empty)! The Chevy Volt is definitely the best car I have ever driven! Todd was a pleasure to work with and I would certainly recommend him to anyone. I was also impressed that Mike (Body Shop Manager) got under the car with me and looked it over to ensure it was structurally sound. Becky was also great to work with regarding the financing. Overall, I feel I got a fair price for my truck and an acceptable price on the Volt. The 45 minute drive to Alliance was certainly worth it! If I lived closer, I would definitely utilize their Service Department too as they seemed friendly and knowledgeable. Thank you Todd, Becky, Mike and the rest of the Lavery Team! Thomas GoldenSilver Lake, OH.

sdean.6404

Jun 14, 2012

Todd is amazing to work with as always. Todd continually goes above and beyond not just during the car sale but over the years he periodically gets in contact to make sure we are still satisfied with our purchase and to see if here is anything he can do for us. We wouldn't want to work with anyone else. Thanks Todd!!

Impalaman12

Jun 12, 2012

If there is a dealership close by that makes you feel more welcome and more at home than Lavery's, please show me the way! I have been driving a Chevy since 1966, when I bought a new Biscayne and have never looked back. This team at Lavery's certainly know how to treat people and it is that treatment that keeps me coming back. When you arrive at the front door, someone is always there to greet you and make you feel at home. I find that you are treated with dignity and respect, something you just don't find everywhere you go in todays society. They are attentive to your needs and wishes and do all in their power to accomodate you. I have known Greg Ganni since he was in High school and he is my go to guy when I am looking for a new or used car, or for that matter in need of some problem fixing. He has always gone out of his way to get me what I feel is the best deal and I have never left unhappy. Greg is friendly, courtious and listens to what you are saying. If you want something on your car, you need only ask and if it is possible, he will get it for you. When I am dealing with Lavery's and especially with Greg, I truly believe I am dealing with Family and friends. I really don't need to shop around for a car because I know where to go when I want one and who to talk to when I get there!Go to Lavery's Chevrolet, you will be glad you made the trip!.

Jill jones

Jun 12, 2012

I was very happy with the service that I received at Lavery. I went there looking at a used Acadia and they were able to help me lease a brand new one.

Precious2002

Jun 7, 2012

My husband and I had the pleasure and 1st hand knowledgeable expirience of our salesman Greg Ganni. First and foremost Greg is honest, upfront and to the point. You don't waste his time and he will definitely not waste yours. On the flip side Greg is a ball of energy like the Energizer bunny. He is personable, extremely hardworking and easy on the eyes. He made you relax and comfortable during the process of purchasing our vehicle. Greg had the ability to make you feel as though you were family rather than just a client. Lavery Chevrolet will be our dealership for life as long as Greg Ganni is our salesman. Greg is truly an asset to Lavery Chevrolet. Thank you Greg Ganni and Chris Moore for making it happen. May you both be truly blessed for what you do.Harrison & LaRay Sales

rooniemus

Jun 5, 2012

Andy was an outstanding friendly person. A man of his word. We made our deal over the phone from another city. When we got there the next day, everything was in order and ready. A terific expperience.

tednjo44601

Jun 2, 2012

My husband has been looking for a jeep for 2 years. He saw this one at Laverys. Craig greeted us and was very pleasant to converse with. He answered all my husbands questions with professionalism and humor. A great combination. Most of all we were impressed with the non pressure to buy a vehicle. The other staff while we were in the showroom were kind and friendly. Becky who does the financial part was more than helpful and really knows her job. It was nice to have everything explained. I recommened this dealership to my friend, in hopes he purchases a vehicle from them. I would again buy another vehicle from Lavery Cherolet. Thank You

OWO writer

May 31, 2012

While my 2008 Colorado pickup was being serviced, I mosied into the sales room just to have something to do, With only 89,000 miles on my 2008 Colorado, I had no intention to purchase a new vehicle. I noticed Mr. Dave Ewing sitting in his office and decided to renew acquaintences.Informing Dave that I was only sight-seeing, he treated me as if I informed him I was purchasing a new expensive vehicle that day.We chatted about old times for nearly one-half hour.Several weeks later, my granddaughter telephoned me from Georgia to ask if I was ready to sell my Colorado. She wanted it to commute on a daily basis to a nearby college.Realizing this is what grandparents do, we went back to Lavery Chevrolet to discuss the situation with Mr. Ewing. Again, he treated me and my wife, Joanne, as if we were the only people in his professional life. Three weeks later Mr. Ewing informed us our new Colorado, (the seventh we owned) was delivered and ready for us.Now, our grandson informed us that in two years he will be going to college and wants our 2012 Colorado.Mr. Ewing, showing us a concept of what the 2014 Colorado will look like said he will be ready when we are ready to purchase our eighth Colorado.

syme19

May 30, 2012

i traded in my saturn ion for a mailbu maxx and it was the best decision. todd bollman made the whole experience better. i would recommend going here for anyone.

SusanBerry

May 20, 2012

Dave is an excellent salesman. He knew the product, did all he could to locate the mocel with the accessories we desired. He was not a pressure salesman, but continued to work with us throughout the purchasing process. He made a tedious, stressful job ( buying a new car) a pleasure. Thanks, Dave

dinjak

May 17, 2012

MARK EBERLING WORKED DILIGENTLY IN LOCATING A 2011 CADILLAC DTS WITH ALL OF THE OPTIONS I PREFERRED. HE NOTIFIED ME WHEN HE FELT HE HAD THE RIGHT CAR I WOULD BE INTERESTED IN AND DRIVING THE SEVENTY MILES FROM MY RESIDENCE TO CONFIRM MY APPROVAL, WE WERE ABLE TO CONSUMATE A DEAL INVOLVING THE TRADE IN OF MY 2006 CADILLAC DTS. I WAS NOT ABLE TO TAKE IMMEDIATE DELIVERY AND AS A RESULT MARK VOLUNTEERED TO DELIVER THE CAR A FEW DAYS LATER. UPON DELIVERY , HE SPENT A FEW HOURS GOING OVER EVERY DETAIL TO ENSURE MY COMPLETE SATISFACTION. MARK'S COOPERATION AND ACCOMODATING ATTITUDE IS VERY MUCH APPRECIATED.

Jwymer1981

May 15, 2012

We are so pleased with the service we recieved while buying our pontiac vibe! Greg went above and beyond what was expected of him. When buying a used vehicle, you expect it to stay the way you see it. Greg was not happy with the tar spots and rock marks, so he made arrangements for it to be painted for us~free of charge! Everyone come out to laverys in alliance and ask for Greg Ganni! you will not regret it!

82501slpr

May 11, 2012

I can't say enough good things about this organization.They are a class act from service to sales. I have been doing business with Lavery's for over 20 years and they always make me feel comfortable whne i am in the dealership.

J. M. Campbell

May 2, 2012

May, 2012Over the years I've purchased 8 brand new GM cars from the same Alliance auto salesman, Jeff Day. This is the first time I have ever purchased used (due to health concerns in finding a car I could navigate easily into and out of because of recent leg surgeries). Whether it was the first of my 8 factory new cars or my most recent purchase, working with Jeff Day has been a pleasure. He's a great listener, never applies pressure, goes above and beyond to seek what features I've wanted on a new car, is as professional as he can possibly be, and his enthusiasm for people has never waned over time. A moment in his office then or now assures you this is a loyal former United States serviceman, but his loyalty to his customers since his military days is also evidenced by everything he's done over the decades that I have known him. Besides high praise for Jeff Day, let me mention Larry Haidet, General Manager at Lavery's, who has facilitated some outstanding deals for me, my family and friends. Much like Jeff, Larry Haidet will go the distance to make a sales experience reasonable and fair both to potential customers and to Lavery's management alike. He exists for that purpose as customer and business liaison, and he will practically do somersaults to fine tune an agreement because he genuinely wants to earn your business.Sales is one thing, but what about service? In my opinion, one important thing that differentiates Lavery's from any dealership competition is its follow through long after the sale of the car is history. You are not a forgotten number who is patronized by halfhearted repairmen. The service department is just as professional and vigilant to earn and keep your business. In an age when people are depersonalized by technology and sheer masses of people and products, it's refreshing to be known by name at Lavery's and to be treated as the unique customer you are. I recommend this dealership highly, particularly Jeff Day and other seasoned Lavery salesmen who have learned the value to cultivate their own returning customers. (No offense to youthful upstarts, but I firmly believe the edge goes to sales and maintenance people with expertise that comes only with time, practice, hard work and refining one's craft.)No, I'm not related to anyone at Lavery's. No, I haven't been paid or hoodwinked to deliver a thumbs up review. If you like being treated as a number or as a part of the herd of cattle rushed in and out, there are plenty of other dealerships from which to choose. But if you want personable professionals who care for you today and will care for your car tomorrow, I recommend Lavery Auto in Alliance without any reservation whatsoever. Go. Ask for Jeff Day. See for yourself.J. M. CampbellCanton, OH

bmkerr6977

Apr 7, 2012

Lavery made me feel like part of the family especially Andy Hagan, he was personable and professional friendly and easy to work with there was no pressure the finance was quick and easy to follow. The price was fair and upfront and they had all my questions answered worked with me on my schedule and even waited on my decision with no hassle, I truly would recomend Lavery Chevrolet in Alliance Ohio to anyone.

Ferguson4

Apr 5, 2012

I would so recommend this dealship and Tod Bollman because he was absolutely awesome. We live in Poland, Ohio and never dealt with a car dealer like Tod. He was not pushy and gave us a good deal on the car we found on the internet inventory. We just took it back to the dealership to get the protection on the interior and the paint, and he had a loner ready for us to take for about 3 hours. All around nice guy would definately go back and buy another vehicle off of him. Thanks Tod we love our car.... :o) The Ferguson's.

bigharker79

Apr 4, 2012

Best car buying experience ever!!! Great price, fantastic service, love the car! Todd Bollman answered all my questions and had no problem showing me in, around and even under the car. Just can't beat great service like that! Thanks Todd and Becky!

jcarver

Apr 3, 2012

We had a really great buying experience at Lavery's. Terry Christy was very through with the whole process. He went over all the options and feature that our new truck had to offer. We would definately recommed Lavery's to our friend.

M Westfall

Mar 27, 2012

Diana and I made the trip to Alliance from Columbus, Ohio (~ 118 miles one way) with the intent to purchase a used 2011 Chevrolet Traverse LT1. The reason we started the trip was because of Mr. Mark Eberling's courteous and pleasant demeanor. I certainly did not want to make such a trip and return empty handed or worse yet with the potential trade-in (extremely reliable however) we drove up with.Mark was as helpful as possible with both the trade-in and the purchase. It was an extremely enjoyable trip even with the delay for finalization of the outside financing thru Diana's Credit Union after 5:00 PM closing.The return trip was awesome in the new car--a great experience thanks to Mark.We will be back for the next one!Thanks Mark!

Brad0531

Mar 16, 2012

My family purchases all of our cars at Lavery's because they stand behind their product. Sales professionals are well trained and eager to share the wealth of their knowledge. In addition to my 2011 Buick Lucerne purchased this month I have purchased preowned cars for my son, wife, and daughter-in-law in the last year and would not consider any other dealer or salesman than Lavery's and Terry Christy! A great team!

KarenSapp

Mar 16, 2012

We went to Lavery because the dealership I visited previously didn't treat me like I mattered. They acted like I couldn't make a decision it had to be my husband they talked to. It was my car, not his, I had done the research on it. Greg talked to us both, and finished most of his dealing with me because we told him it was mine to decide. There was an issue when we were doing the paper work and he was definitely working to do his best for us. He was good to work with. He called us yesterday for our 6 month anniversary of our car to see how everything was. It was nice.Good guy to work with.

Buck3y3

Mar 15, 2012

After looking at many trucks, Todd found us the perfect one. He was able to offer it to us at a good price and had it available in just a couple of days. This is the second vehicle we have purchased from Todd in the last two years and would certainly deal with him again.

georgewhitmire

Mar 11, 2012

i purchased a "used" 2011 impala with only 16,000 miles. the car is like new and i got a great deal. the guys worked hard to get my business.

amanda.cmc

Mar 7, 2012

It was a great experience after a horrible day of car shopping.We had another dealership in the area do us wrong and Jeff was amazing and I recommend him to everyone I see. We are so happy with the vehicle we got and we like it better than any others we had looked at. Thank you so much!

gkosa

Mar 1, 2012

WE WENT TO YOUR DEALERSHIP AND WAS VERY SATISFIED WITH GREG GANNI HE WENT ABOVE AND BEYOUND WHAT HE NEEDED. I WILL DEFINATELY DEAL WITH YOUR DEALERSHIP THROUGH HIM I FELT HE WAS WORKING FOR US.

bmw z4

Feb 27, 2012

Shopping experience was very easy,not the hard sell must dealerships use.There was no pressure to buy. Tim was open and up front about the car we were looking at.We did not buy the car. We will go back to Tim for our other car shopping in the future. A really good experience at a really nice dealership.

KateMaley

Feb 20, 2012

Todd was very helpful and making the purchase of my 2011 Yukon Denali XL happen. He searched for the vehicle I wanted and made sure it was exactly what I was looking for... he was very patient with me because I was not sure I wanted to spend a small fortune on a vehicle. I would/will recommend Lavery's and Todd Bollman to all that I know.

Heyjude0027

Feb 17, 2012

I rated this dealer with high scores because they were honest, professional, and gave a fair trade in value without a hassel. Love love love this dealer and Todd Bollman.

Jennifer Wyatt

Jan 24, 2012

Todd is a hard working salesperson. He helped me get the car that I wanted in just one day. I consider him an asset to the Cheverolet family. Thank You.

chickath

Jan 15, 2012

This is the second vehicle that we have purchased from Todd Bollman at Lavery. He was very professional and listened to our needs. The atmosphere was very friendly in the dealership. We did not need to mess around trying to get the best price. They were very to-the-point and I was able to use my GM bonus dollars also. Love this place!

utcvm

Jan 14, 2012

We initially dealt with Mr. Eberling over the telephone after finding the car we were interested in on the internet. He was very accommodating and even went as far as to take an up close video of the car inside and out so we could get a better look at it. Before we had decided to travel to Ohio to pick up the car he had made arrangements to have the car shipped to us for a reasonable fee. We arrived at the dealership to pick up the vehicle after they had closed, but had made prior arrangements with Mr. Eberling for him to come back after hours and finalize the deal. We had an overall feeling that Mr. Eberling went out of his way to make this a pleasant experience. I would recomment him as a salesman wholeheartedly and the dealership as well. Mr. Eberling was very polite and professional and it was a pleasure dealing with him. We are very pleased with our purchase.

Adriana MI

Jan 13, 2012

I found my car at Lavery Automotive in Ohio just searching online and I was helped by a gentleman named Todd Bollman. I honestly have to say, it was a pleasure to deal with a person as curteous, knowledgeable and friendly as Todd was. He made everything so simple from paperwork to insurance details and car options. And I forgot to say we came from Michigan and it was Christmas Eve...By the time I knew it I was already driving my new car back home. Thank you Todd for all your help and for doing everything you promised. I am very pleased with my purchase and with overall experience. Regards, Adriana from Michigan

mail2kelly

Jan 11, 2012

We have been going to Lavery Chev. in Alliance for many years. Greg Ganni has been taking care of us through our last 4 vehicles. Greg is very friendly, outspoken,and always willing to go the extra step. I know if I have any problems or concerns I can call Greg first and he will either take care of the problem or see to it that the right person does. We do not live in the area so we feel the services is worth driving the extra 25 miles (one way) to Lavery's and to work with Greg.That is why we would recommend them to anyone looking for a car.thank youJohn & Kelly Haubert

popjourdan

Jan 11, 2012

We just got my wife a new Cadillac SRX from Todd at Lavery's & we can't say enough about how great this experience was. It really was the Cadillac experience & attention to detail that we expected with buying our first new Cadillac. We would reccomend anyone we know & will do so to go see Todd at Lavery's for a new Cadillac or any new GM for that matter. He even came in on his day off to give us the VIP treatment that a new car buyer deserves but doesn't get most places.

Toni Judy

Jan 9, 2012

Working with Lavery's was a great experience. They were all very courteous, helpful, friendly, and accommodating. Todd and the professionalism he brings to Lavers is unmatched. He went above and beyond to help us and we truly appreciate it. Lavery's is a top notch dealership and we look forward to doing business with them again :)

nancypantsy

Jan 7, 2012

We have been customers of Lavery Chevrolet and have dealt with Greg Ganni for 14 years now. We would not consider any other dealership or salesman. Greg is very knowledgeable and friendly. He always knows exactly what we are looking for and is always able to get us a great deal. The customer service at Lavery can't be beat! From sales to service, it's the only place to go! Tim and Nancy

encore1

Jan 4, 2012

This was our first visit to Lavery Automtive. We both agree that we were lucky to be taken care of by Todd. Every question was answered in a polite and knowledgeable manner. Being retired from the business after a forty seven year career, I can be a judge. Todd made it a very pleasant situation. The rest of the showroom staff all had a smile that would make us recommend our friends to visit Lavery (especially Todd) for their next auto or truck purchase. Thank you Todd, Larry and Becky for all your help. Les & Ann

stacylr

Dec 30, 2011

I highly recommend Greg Ganni as the person to ask for when you are looking for a car. He is very knowledgeble about the dealership and any car I asked about. I am a repeat customer and will continue to do all of my auto purchases here only.

Megan0516

Dec 28, 2011

Lavery's is a great place to buy a car! We actually drove an hour to get there just because their prices were so much lower than any dealership around us. They also have a very large selection of vehicles. The customer service very good too. Everyone was very nice and helpful. After we had completed our paperwork for financing they not only dropped the price of the car, they also got us a better rate too. I have and would recommend them to anyone.

RaKeedia Rhym

Dec 26, 2011

My Husband and I would love to thank both Andy Hagan and David Sherman for their outstanding service! They are a great team and very helpful. We walked in expecting to get turned down and then within a day or two we walked out with a great car. Definitley a blessing! Thank you both!Mr. & Mrs Rhym

Yipper

Dec 21, 2011

Went in with specific needs, looking for trunk space in a SUV, gave them what I wanted to pay monthly. They came back to me asking how I felt about a SIlverado Supercab? Never thought it would be in my price range and they came to me under the price I gave them! They staff was willing to put the time in to make the best deal possible for me. No gimmicks, no negotiating skills are needed when working with this dealership! They will work for you. If your tired of going back and forth, and playing games, when buying a car, truck or SUV go to Lavery's!

mrs snyd

Dec 17, 2011

Our salesman Todd B made our car buying expierence really enjoyable.He went above and beyond to make sure we could get a dependable vehicle , which we did get a 2012 Chevy Sonic, thanks to Todd and the Lavery Team.He made us feel welcome right from the start. I would recommend anyone wanting to get a car new or used go to LAVERY CHEVY in ALLIANCE OHIO. Mariea & Bob Snyder

Bimmy

Dec 16, 2011

When entering the Lavery dealership,we were welcomed with enthusiasm and friendliness.Todd was very easy to talk to and answered any questions we had about the truck we wanted to purchase. I would recommend Lavery dealership to anyone wishing to purchase a new or used vehicle. We were appreciative of the time Todd and Larry took, so we could be the proud owner of our new GMC.

whyded

Dec 15, 2011

I searched the internet for weeks, and came upon the Lavery website. Saw the car I wanted and filled out the online form for more information. It was a long shot as I live two hours away, but thought I'd give it a try. I was cautious because I'd filled out online forms for local dealers, and the results were pretty sad and disappointing. Anyway, withing hours I received a call from Todd Bollman at Lavery and made an appointment to drive two hours to see the car. On the way I kept thinking there must be something wrong with the car as the price was very competitive. I got there, met with Todd, drove the car and now the car is in my driveway! There just comes a point when you know you've made the right choice and you've selected the right dealership. Lavery's Todd Bollman is the right choice. My next car will come from Lavery!! Thank you Todd!! I'll be sending family and friends your way!

mjirele

Dec 12, 2011

Everyone at Lavery Cheverlot was great to deal with! They all met you with a smile and were truly glad to see you at "their" dealership. Working with Todd Bollman was one of the best car buying experiences i've had. Todd was very knowledgeable of the truck I was looking for and made the decision making process easy. I definitely got the best truck for the best price working with Todd!

paqkr50

Dec 12, 2011

I found Greg to be very helpful in every way with the trade in and purchase of my new car. It was dark when I left the showroom and Greg made sure I was able to return in the daylight to go over all the important things in my new car so I was comfortable with everything. Thanks again to Greg!

03vette

Dec 8, 2011

i located the car i wanted via inet. David Sherman contacted me and assisted me through the sale. I live in Ga so it was impossible for me to inspect the car before buying. Mr Sherman answered all of my questions. After the sale Mr Sherman arranged for delivery of the car to Ga. When i took delivery of the car 700 miles away and inspected the car i found that MR Sherman had represented the car very well. Every thing that he said was wrong with the car was. Every thing that he said was right was. There were no surprises. Buying the car site unseen was risky, however after taking the chance and the end result being what it is i found that there was no reason to worry. I would definitely buy and trust them in the future. A very pleasant experience. Thank you Mr Sherman and Lavery for putting me in my dream car. 03 Chevy Corvette 50th Anniv Conv.

dluli

Dec 6, 2011

If you are within driving distance of Alliance you would do yourself a favor if you went to Lavery Chevrolet for your next car or truck purchase. We dealt with Craig Vicers and I have nothing but good words for him and the dealership. We NEVER felt pressured and were dealt with very honestly which is saying a lot these days. My husband and I had the misfortune of visiting another dealership a few days before and I was dreading going anywhere to look at a vehicle again. Craig was as nice as can be and so helpful with all of our questions. We left with a new/repurchased vehicle and didn't realize until the next day that there were no mats under the white paper mats in the truck. When I contacted Craig he was more than willing to talk to managment and make sure we got what we needed. They were ordered and in for us to pick up within a couple of days. I will not go anywhere else to buy a vehicle in the future. I have found my comfort zone at Lavery!

Kay Parke

Dec 6, 2011

11-17-2011We found the car we have been looking for the last few years, and found it online.Called Lavery Chevrolet where it was and talked to Tim O'Brian, the salesman. Hemade this buying experience very pleasant telling us all the options, answered allour questions and was so up front making things easy for us. Even stayed after hourswhile we took the car out for a ride. It's so nice to know car buying can be fun.The next day we picked up the car, Tim had everything in order and everyone in theplace greeted us and with smiles watched us as we drove out in our new Corvette.Thanks Tim, We will be back!Frank at Kay ParkeCortland, OhioWhealhogataol.com

EspoFamily

Dec 5, 2011

We did much searching on line to decide what vehicles we were most interested in and found the two we liked on the lot at Lavery. We were not sure if we wanted a Traverse or Acadia. Andy was very helpful explaining and showing us the comparisons between the two. We were also very torn about the front-wheel drive vs. all-wheel drive option. Andy took much time with us and let both my husband and I drive both vehicles all over so that we could really feel the difference. We ended up purchasing a beautiful used GMC Acadia. When we arrived to pick up our new ride, it was all clean and ready to go. They made the paperwork painless and took care of the plate transitions and insurance information and really left nothing for us to have to take care of. Our interactions with everyone at Lavery since the sale have been amicable and sure to meet our needs.

Ctsvdude

Nov 12, 2011

This was a great and easy transaction. I purchased over the Internet and flew in to get the car. I live in FL so that was not a small task. The whole process was fast and easy and I got a car I always wanted. It was as advertised but even better. The staff was friendly and helpful and even picked us up at the airport. I would highly recommend doing business with this group. They made a drea come true for me and made it a pleasure.

vjpccp

Nov 11, 2011

We had a very pleasant buying experience. We found the car on the internet, and lived a fair distance from the dealership. Mr Bollman was very accommodating when working with us and our schedules to get there to see, drive and then purchase the car.We never felt pressured and were treated respectively throughout the entire purchasing experience.

Roddyman

Oct 31, 2011

My wife & I stopped in one night looking for a new truck. Todd came running up the hill and asked us if he could help us. He showed us several trucks and we picked the one that was just what we wanted.Todd was so friendly and he treated us like an old friend. When we picked up our new Silverado Todd went over all the options and explained everything to us . He was almost as excited as we were! It was great to look for a truck and not be pressured by salespeople.Todd went out of his way to help us and to make sure that everything was right with our truck. We were very impressed with him and Lavery Chevrolet!!! Thank you! We will make Lavery our first stop when we buy our next car. Rod & Chris Rreiter

Kishaustintown

Oct 29, 2011

Found a car that met our search....... good price, friendly people. Dave was accomodating with all our requests, even the extra key! :) All contacts were friendly and curteous. We really like the fact that they post the car info and price right on the vehicle. Saw this car on a Sunday, back on Tuesday to test drive, took delivery on Friday. thanks,

vikings7

Oct 26, 2011

Mark was the best car salesman I have ever worked with . He listens to meand worked with me and got me what i needed .

sk4614

Oct 24, 2011

We appreciated the "no pressure sales" technique used at the dealership. Jim showed us numerous cars after sitting down with us and asking us a series of questions about what we were looking for. He seemed to really care about matching us up with the car that would best suit our needs and our budget. Jim was just as good after the sale. He spent a lot of time explaining the features of the car and the OnStar system. It was after closing hours when he had to show us everything, but Jim was very patient and took plenty of time. We never felt rushed or pressured during the whole experience. When we got home from picking up the car, we realized we only had one set of keys and one key-less remote. My husband contacted Jim and within 2 days, we received the second set. Becky, the financial girl, was very efficient and courteous as well. This was the best car buying experience I have ever had and would highly recommend Lavery's. Even if you don't buy, you should definitely start your shopping process with Lavery's and Jim Wolf.Sandra Kohler

tomkoontz27

Oct 20, 2011

I had made an inquiry on autotrader.com about a possible trade-in and promptly received a reply from David Sherman. He let me know about different cars that would suit my needs and also talked to me about my trade-in. He continued contact with me, ensuring that all of my questions were answered and eventually set me up with an appointment that was convenient for me. I went in and he already had a car in mind and quickly got me in it for a test drive. He showed me how to work everything in the vehicle and made sure I was completely satisfied before going through with the sale. Overall I was EXTREMELY satisfied with the service i received from Lavery and David in particular. Anyone looking to buy a new or used car in the Stark County area should definitely go to Lavery first.

kedkline

Oct 19, 2011

I bought a used 2008 Chevy Malibu in June of 2011. It needed routine oil change and tire rotation. This was my first time at dealership for this service. I was pleasantly surprised with the service. Harold was kind and courteous and went the extra mile for me. When I paid my service bill, Kim, the cashier, was also pleasant and kind as well.The price of service was about $10.00 less than I had expected.Thank you Lavery Chevy! I will be returning for future service visits!Kimberly Kline

albuxton

Oct 14, 2011

I had a specific need in that my lease on my 2008 Buick was about to expire and I wanted to keep the vehicle. I could have gone back to the dealer I had leased from but I called Dave instead to get his recommendations. My reason for doing so is simple; Dave is a very good friend whom I have known for a long time and knew I could trust his judgement and integrity. We discussed several options and decided to take the buy-out offer. Dave walked me through it as though I was buying a new car from him and made sure that every detail was taken care of (even making special arrangements to rush the title to me so that I could get the new plates before we went on vacation). I am very pleased that I was able to keep my "new" Buick and for the way Dave handled the whole process.

nrobbins72

Oct 12, 2011

My husband and I were looking into buying a new car and the only place we considered shopping was Lavery.Even though we had heard great things about the service and selection at Lavery what drove our decision to make Lavery our only choice was Dave Ewing. I was fortunate enough to read in the Repository that Dave loved working in the automobile business so much that he returned to doing just that at Lavery. Normally buying a car is a stressful and trying experience. Not this time and a big reason for that is because of Dave and the staff at Lavery. Everyone did a great job in making sure that our car was financed at a great rate and that we understood all of the terms and conditions. But Dave did an exceptional job in getting us the car that we really wanted. He took his time in explaining all of the features of the car, especially the Onstar (which we were unfamiliar with). He didn't pressure us or treat us like just another customer, but more like part of his family. I believe he truly cares about his customers and wants them to be happy with their purchase. He is a very kind and knowledgable man. Dave contacted me after our purchase to make sure we are happy with our Malibu. And to let me know that if a problem or concern should arise that he and the staff at Lavery are going to answer questions and rectify and problem. I have recommended Lavery to everyone I know, especially Mr. Dave Ewing.

Gingerrooo

Oct 11, 2011

Dave was extremely knoledgeable and polite. He went above and beyond all expectations to replace the keyless entry system in my used car I purchased. He came to my office and picked up the car. When the work was done he delived the car back to my office. Service like this is almost unheard of in this day and age. I am very appreciative of all his personal care he gave. I will refer any one I know that needs a car to Dave!Sincerely,Jan Masters

dbresson12

Oct 5, 2011

I have been a customer at Lavery for over 10 years and just purchased my third car from them. Craig and the entire team took the time to understand our needs, search for the right vehicle and find the car that we wanted. From Sales to Service, Lavery knows how to treat customers. The staff is professional, knowledgeable and willing to help out no matter your needs. They are the mold other dealers should follow. I highly recommend Lavery for all of your automotive needs.

gpuetz

Oct 5, 2011

I am a Canadian Customer so a little extra paperwork was required. Andy took care of it and everything went extremely smooth. I committed to the vehicle before I saw it so I was a little worried but the vehicle was exactly as described and I am very happy with it. When I showed up at the dealership Andy made sure that the vehicle was in excellent working order and addressed any issues that I had. I would definitely buy from Lavery and Andy again. It was an extremely pleasant experience!

danahall

Oct 4, 2011

friendly staff, paperwork was ready. painless and smooth transaction. Andy was very accomodating and friendly. Becky was informative and helpful. Positive experience all around...would recommend to others.

FudandCat

Oct 3, 2011

Dave is extremely knowledgeable and has tremendous expertise regarding all the vehicles and services offered by Lavery. He has always been very courteous, helpful, pleasant and well mannered in all my dealings with him. I have always trusted Dave and valued his professionalism and friendship for many many years.

ralworth

Oct 2, 2011

I would like to take this time to tell everyone how much i appreciate Lavery Chevrolet. This is the most honest and friendliest dealership out there. Now to come to the point of this review. Ralph is always available when you need him. This man truely has all the answers and will do his best to help you out. thank you very much Lavery Chevrolet and thank you Ralph Henderson.

mailliw2307

Sep 30, 2011

My wife and I were very pleased with our experience at Lavery Chevrolet! We find a great used car with a very good price. The salesmen were very friendly and we honestly felt like they were looking out for our best interests! We will definitely be back whenever it's time for our next vehicle!

Hoocruze

Sep 24, 2011

The dealers looked and looked to find me the specific car I wanted, but with no luck I had to order one. From when I ordered my car until I would recieve it, it was going to take a little over a month and a half. But the guys at Lavery's in Alliance kept looking everyday for my car so I could get it sooner. They found me one before the manufactor even started building mine. I was able to drive it off the lot two days after they called me saying they found the car. The whole time the guys kept me posted on the status and what they were trying to do for me. They were so helpful and willing to take time with me especially since this was my first car purchase. I love my car and am so happy I went to them!!

Naval Ship

Sep 23, 2011

First time buyer at this dealership and was very happy with the service everyone seemed helpful, our salesman was pleasant and answered all our questions.

MeredithK

Sep 20, 2011

I just purchased my new GMC Terrain from Lavery's. My family has been dealing with both Terry and Lavery's for many years. It was a great overall experience compared to other dealers that I had visited to check out different vehicles. I would highly recommend this dealership as they go above and beyond excellent customer service. You will not leave unhappy!

tfox23

Sep 18, 2011

My husband and I both just purchased new cars from Todd and the Lavery automotive family. Our experience was totally positive. They listened to what we needed and put us in the perfect cars! The process was very pleasant and fast. Todd was very knowledgeable on the cars and made sure all our questions were answered. My husband and I are return customers and plan on buying another car from them soon as we have a new driver in our house. Thanks- Tara F.

macgyver678

Sep 17, 2011

Very positive experience. David Sherman took the time to make the inital visit come to us. He brought the vehicle we saw online to our house and we could look it over. Drove almost a hour to get here. No hassles or pressure what so ever. Talk about going above and beyond. Pickup day the vehicle was clean and very presentable. Paperwork was a breeze and it was very pleasant experience. Everyone was energetic but very laid back. There was absolutley no pressure to buy. Trade in was super easy as well.. would recommend this dealership to everyone! Super Job! A+++++++

deesmith

Sep 14, 2011

Andy was very nice and helpful. He was up front and honest. Car was clean and ready for us when we pulled in. Delivery of vehicle was as promised. Loved being able to look at cars on the internet before going to the dealership. I would recommend this dealership and Andy to anyone. When we are ready for our next vehicle we will start with Lavery first...

l_bolinger74

Sep 12, 2011

I cannot say enough positive and wonderful things about how I was treated at Lavery's in Alliance! Mark was never pushy or aggressive but took his time to answer my many questions, and answered them so I understood. He gave me the time to ponder and decide which vehicle I thought I wanted. Everyone was so polite and kind as well. I will definitely be doing business again with Lavery's and Mark! This is what I expect in customer service and Laverys exceeded that expectation! Thank you so much Mark and Lavery's!

sammythecat

Sep 9, 2011

Andy Hagan did a great job of telling me about and selling me my new Cruze! Overall I love the Lavery Dealership. I had my Cavalier in for service several times, and there was never any problem. One of the greatest things about looking for a new car was the fact that I was not pounced on and was given ample time to look without being bothered.

sldyer

Sep 9, 2011

Three vehicles later I am still completely happy with the sales and service I always receive at Lavery Chevrolet! The staff is friendly and knowledgeable. Service is always great.

2011CADCOUPE

Sep 1, 2011

Contacted Lavery on Friday Made an appointment with Andy for the following Wed. drove 175 miles Andy met us on his day off. They had the 2011 Cadallic CTS Coupe we had been looking for at the best price. Andy explained everything about the car and I mean everything and answered all of our questions and concerns..Closed the deal 3 hours later and drove back to Pa. a happy customer. What more could ask for ? B.Dively

cawakeley

Aug 21, 2011

I bought a car from Lavery Chevrolet last weekend and could not be happier with it. The salesman I dealt with was Mark Eberling. Because I live three and a half hours away, he forwarded many pictures and answered many questions before I made the trip to see the car. Mark was very helpful, friendly, patient, and knowledgeable. He made what could be a stressful time, enjoyable and relaxed. Everyone I encountered was extremely nice and very professional. The next time I'm looking for a car, I will definitely look to Lavery to find it for me.

thomasth

Jul 28, 2011

first time in my life that i didn't feel like i was in a fist fight to get acceptable numbers dealing on a new truck .... tom thomas

Bill west

Jul 19, 2011

David sherman went adove and beyond my expectations,this was my first visit to lavery,but it won't be my last.The truck I bought had some issues, but david made sure every single one of the was taken care of ,and I went away a happy customer, I'm not sure thats ever happened before. Thanks david

davsar

Jul 17, 2011

My son had bought his truck at Lavery's from Todd and had spoken very highly ofhis experience w/Lavery's. He said to I needed to start with Todd at Lavery's when it was time for us to look for a new car. My husband was working alot so it was left up to me to start the search. Well, my son was right. Todd put me at ease right away. He made a list of what I was looking for in a car. We narrowed it down to 2 vehicles. He took my son and I out for a test drive in both of the vehicles and then worked out some figures. He made the whole process very easy, very calm and never tried to influence me towards the more expensive vehicle. Once we did agree on a price and we picked the car up and he went over ever part of the car,the On Star,made contact with On Star to set up my PIN, filled up my tank, showed us around the dealership...I could go on and on. He truly did an awesome job.He even followed up several days later to see if I had any questions about my Cadillac SRV. I love my new car and am sold on Lavery as the Best Dealership and Todd thanks again,you are the best!Julie S

Dawn Reynolds

Jul 14, 2011

Once again Greg made it possible for me to purchase a new Buick LaCrosse. This is the sixth Buick I have purchased from Greg. He knosw his inventory and if he doesn't have what I want in-house, he makes every effort to locate it. He listens to what I want and treats me with dignity and respect. No question goes unanswered and he is always available after the sale. Why would I go elsewhere?

kky759

Jul 12, 2011

Having lived in Alliance for most of my life, I can truly say Bill Lavery and Andy Hagan was VERY heplful, good information,and made my "lady Friend" feel very at ease with the vehicle she and I purchased.I would recommend without a doubt "Lavery Chevorlet" for anyone looking to purchase a vehicle. We both would do it again, so many thanks to Bill and Andy for all the help you gave us.We hope to see you soon.!!!!

kaybsweet

Jun 28, 2011

It was a Pleasure working with Greg Ganni!! Great guy and he got me in a car that I wanted!! The process was easy and pain free!! Great service great car!! Couldnt ask for anything more!

Jkiko5

Jun 21, 2011

This was our first experience with Lavery and i would definitely return. Terry was very nice and knowledgeable. He showed us how to properly work everything and went through all the onstar set up with us. I am very happy with the vehicle we chose and i feel i got a great deal on my trade in.

susan grove

Jun 18, 2011

Our sales Consultant Greg Ganni was outstanding with his approach to the type of car we were looking for and the explaination of it's features and benefits. Greg is out going, respectful and caring. He asks if you understand and have any questions. He has excellent follow-up by phone and mail to be sure we're satisfied. He thanked us for the business and asked us to recommend him to family and friends. We have and will continue to. We can't say enough about Bill Lavery. He's so kind, caring and gave us a fantastic deal with our trade-in. We love our Cadillac SRX and the dealership.

SRX2011

Jun 14, 2011

Living in New York, I had to drive 5 hours to get to Lavery Auto. Andy reviewed the car with me over the phone and provided all the detail I needed to feel comfortable making the decision to take the long drive. The car was as described and at a very competitive price. I highly recommend Andy and Lavery Auto.

cville

Jun 11, 2011

We found a used car at Lavery on the internet and, after talking to Andy on the phone, drove about 120 miles to see it. Andy was extremely friendly and willing to help. He was there on his day off! The car was exactly as described and we bought it. They gave us a fair deal on our trade as well. We would definitely buy from them again and will recommend Lavery to family and friends.

CCampitelli

Jun 3, 2011

Jeff was great! He asked me about what I wanted in a vehicle and helped me find one that fit me and my budget. He communicated with me as needed without being pushy. Buying from Lavery was easy and enjoyable. I will definitely recommend Lavery to friends who are looking for a vehicle.

katiebaum24

May 27, 2011

We can not say enough about Lavery's. It was a great overall experience. We truly feel at home at lavery's. The staff is extremely friendly and willing to help. NOT a pushy dealership at all! They go above and beyond. Our salesman Andy Hagan was GREAT! He was willing to find me the exact car i wanted and went to the extra mile! We are repeat customers and will defiantly be back to lavery's! Thanks again Andy!

bblaser

May 26, 2011

I had great experience!!! This is my second time buying through Andy Hagan and Lavery's. I will always use them. They are reliable, truthful and easy to deal with, no games. This is the smoothest transactions I have had buying a car. I recommend anyone looking for a car to call Andy.

alan & susan

May 25, 2011

I was impressed how quickly Todd responded to our request for an on-line quote. I was not impressed with another dealer who took over a day to respond and did not even give a quote and wanted me to call or come in instead. Tod gave me a fair quote and I decided to see how it would go in the buying/trade in process. Todd was there to greet me when I arrived and told me that Andy would take me for a test drive and answer questions. Andy was very friendly, patient, and thorough. I was pleased with the whole process and bought our new Buick Enclave. I took my wife with me to the closing, and she was impressed with Andy and enjoyed the "tour" of the dealership he gave us. She thought it was nice that meeting Mr Lavery was part of the tour. The whole process was very positive and I would recommend this dealership to anyone.

gbb4us

May 23, 2011

Was very happy with the help with my new car getting everything set up the help with getting my phone to work with the hands free. Showing how the seats worked with the up and down adjustment very nice.They were very helpful. Gave me a tour of everything service, office personnel, and managers.

bjgarner02

May 18, 2011

From the moment I walked in Lavery, Daivd Sherman was very polite. He answered all the question I asked him and, he had the answers for me. He asked me what type of vehicle I was looking for and showed me what was on the lot. We went inside, he took my information an said that he would search for what I was looking for. I left an within an hour he found a vehicle for me. I return the next day, they got my paper work in order an I left with my brand new vehicle. Thank you David for all you did in finding my new vehicle. I will be sure to tell my family and friends about Lavery.

mcilvake

May 18, 2011

My experience at Lavery Automotive was very pleasant. They treated me like I was family, and I left satisfied with a car that is perfect for me. Greg was very thorough when walking me through the process and was concerned with meeting my needs. He made sure to figure out what it is that I like in a car, and was able to find the perfect match within my price range while providing me with several options to consider. I would definitely recommend Lavery Automotive to others, and will be back in the future.

clutter07

May 16, 2011

Great experience with this dealership. Will be buying all our cars from them. Andy was a great salesman and very fun. Didnt try to sell you something you didnt want. We were at several different car dealerships in the last month and they were awful compared to Lavery. Thank you for such a great experience I love my car :)

LaveryShopper

May 15, 2011

Dealing with the dealership was a good experiance. What I did not appreciate was the fact that in 5 min they want you to decide if you want extra coverage, oil changes.. this that and you cant make those decisions right then and there. You really need to have time to think those over before making a wise decision. Other than that I have no complaints with Laverys, they are very friendly and willing to work with you!

butterworth

May 14, 2011

Dave was very friendly and polite. He went over every detail with us about the car. He set up our onstar account and made sure I knew what every button was for before we drove it off the lot. We bought a used car and it had a defective door handle and he ordered a new one for us. He checked in with me a few days later to make sure all was well. We are very satisfied with Lavery's and especially with Dave Ewing.

apresley21

May 10, 2011

I have leased three cars with the Lavery family and I am never disappointed in their customer service and the help they provide. Todd Bollman helped me lease my current chevy cruze and I couldn't be happier with his service. Todd has actually helped me with two of my leases and everytime he has always gone above and beyond to make sure I was well taken care of. Todd makes you feel relaxed and comfortable and takes the time to answer all the questions you may have...and trust me I had ALOT of questions!!! I plan on always going through Laverys for my future cars. I absolutely love my cruze and I couldn't be happier! I would also like to say a big thank you to Andy Hagan who helped me over the phone with some questions I had while Todd was out of the office. Last but not least Becky in finance, thanks for all your help I truly appreciate it.

lmanterrain2011

May 10, 2011

I would highly recommend Lavery Chevrolet. Greg Ganni our salesman did a wonderful job helping us pick out our new car and explaining all the features on it. Greg took his time with us and made the whole car buying experience absolutely great! Our whole experience at Lavery's couldn't have been any better. All Lavery's employees were so friendly and make you feel very comfortable and welcomed! I would again highly recommend Greg Ganni and Lavery's to everyone and anyone who will listen. It was the easiest car purchase we have ever had.

Bill Odebralski

May 3, 2011

While searching Cars.com for a sts-v, I found one at Lavery Automotive. I called Andy Hagan and asked for a accurate phone description as I live 3 hours away and didn't want to be disapointed. Everything was as I expected when he went over all the options and details. He was willing to stay late on a Friday night to complete all the papers for the sale and trade-in. I also received a call Saturday to check that the car had no issues on the 185 mile drive home. Andy has followed up by email, telephone and by mail to see that I am satisfied. As promised, he sent the new navigation dvd, 2nd key/remote start and my house key I forgot. If I lived closer, they would get my service work because the car was inspected, detailed and ready to go. I recommend Andy at LaveryChevy.com anytime someone mentions buying a car or truck. Thank you again for being honest and excellent to work with from start to finish!Bill Odebralski

Chuck C

May 3, 2011

My wife and I are so excited! On 4/22/11 we purchased our dream car/suv, a 2011 Cadillac Escalade. The purchase process began with a phone call to salesman Todd Bollman. Todd was so helpful and not at all pushy! Todd followed through with everything he said and made our purchase perfect! After visits to two other Cadillac dealerships, we eventually purchased our Cadillac from Lavery. Mr. Lavery and Todd are honest, straight forward men. I have purchased several new cars and have NEVER left a dealership more satisfied than I did with this purchase. We typically purchase our vehicles in the Youngstown area. The extra drive was well worth it. At no time did we feel any pressure from anyone. I look forward to doing business with Lavery in the future, specifically Todd Bollman. Todd is a quality salesman, one that can be trusted. My wife and I highly endorse Lavery Chevy, GMC, Buick, Cadillac!

krimik05

Apr 30, 2011

Greg Ganni is a great salesman and Lavery's is lucky to have him working so hard for them. I have bought almost all of my cars from him and I will continue to go to him everytime I need a new car. I highly recommend him and Lavery's to anyone who is looking for a new car.

Corvette11

Apr 25, 2011

Lavery Automotive has the right selection, price, and salespeople to enable their customers to shop and find just the right car. I found their prices to be extremely fair and upfront, no price wars here. Didn't need an extended warranty they tried to offer several times. Overall a great buying experience and test drive.

camcclure

Apr 21, 2011

Everyone was great throughout the whole experience. I will refer everyone to this dealership and I myself will also return for future vehicle needs. The atmosphere of the dealership was very nice, also the entire property was extremely clean and every employee was as polite as the next. The vehicle pricing is by far some of the best I have seen in my years of car shopping. I would give this dealership a 5 out of 5 on any given day.

heyjude1943

Apr 21, 2011

Greg was very helpful in making my transition from new to old. He explained everything that he needed to make me comfortable. When I first went in, Scott took my information and then turned me over to Greg for the rest. I am very satisfied with my time and effort with the guys at Lavery.

kevloar1

Apr 21, 2011

I looked for a used car for over three month's befor I was told about lavery dealership in Allance.I looked online and in person from cleveland to pittsburg.Could not find anything that I liked and was in my price range.I called Tim O'brien and told him what I was looking for and price range.When I went to see him he had a list of cars for me and was very helpful.I bought a car that day and have been happy with it.He has stayed in touch just to make sure everything is ok.I will buy my next car from lavery.

BrendaAlliance

Apr 9, 2011

I appericate that I was able to purchase the car I was looking at in one day.Todd was understanding that my schedule was very full and he made my buying experiencevery easy and plesant. I would recommend him and Laverys to other customers. I will call Todd when I am ready to purchase my next automobile.Thanks Brenda

sharonlou54

Apr 9, 2011

This was my second purchase from Lavery Automotive Sales and Service. My 1st visit we were looking for a used vehicle for my son he had found a used Impala online at Lavery but by the time we went out to look at it the car was sold and I was a bad guy for taking so long to go out and look at it. Todd Bollman really went above and beyond to find the car of my sons dreams and within the budget set for the purchase as it turned out it was a newer nicer vehicle with less miles than the one he saw online first. We have also had a chance to visit the service dept. with the free oil change voucher they gave us and the service dept. also met with my expectations for great customer service and knowledge. A few months later I saw the new Chevy Camaro and really had my eye on them. For me there was nowhere else to go but to Lavery Automotive and after the test drive I was pretty much sold but still had to talk trade-in and price. With what they gave me for my trade they managed to come within my price range for payments and am now driving the car of my dreams. They treated me like a VIP and took so much time to explain every little question I had (and there were tons of questions) for me this was a huge purchase. Todd Bollman really treated me well and took a lot of time showing me every detail and feature my new Camaro has. I left there feeling very confident that I knew how to use the features of my Chevy Camaro Rally Sport that I got the best deal that I would get from any other Chevrolet dealer. I would not hesitate to recommend Lavery Automotive Sales and Service to anyone.

amywitt

Apr 7, 2011

We were looking to buy a new car, so we stopped in at Lavery's. We test drove several cars and fell in love with the 2011 Chevy Traverse. The staff at Lavery's were absolutely terrific. Whether it was a mechanic, or a salesman, they always said hi, how are you doing today! They were also very kid friendly. They talked and played with our kids so that the time passed quicker, while filling out the necessary paperwork. That was GREAT and REALLY helpful. Todd Bollman explained everything so that it was easy for us to understand. He has also kept in touch so as to make sure the car is doing well for our family. We are so happy with Lavery Chevrolet and will highly recommend them to our friends and family.

davidpatty

Apr 5, 2011

After seeing some competitively priced vehicles online, we called and spoke with Jim Wolfe. Jim was extremely helpful, not pressuring us, & kept in touch with us over the next few days about new arrivals. We drove 1 1/2 hrs to Lavery's and test drove a couple of cars. Jim had the first one pulled into the garage and warmed up for us, as it was a cold night. Jim thought nothing of staying well past closing time to answer our questions. That night, we decided to buy a Saturn Outlook. Jim worked with us to make sure we got everything we wanted. Upon going to pick up the car a few days later, Jim went over all of the systems on the car with us, signed us up for OnStar and patiently took care of answering any questions we had. He could not have been kinder or more helpful throughout the whole process. In fact, the entire Lavery team was very friendly. A few days after picking up the car, we noticed the jack was missing from the back compartment. When most dealerships would not care to handle a customer's concern after purchase, Jim Wolfe, without hesitation, arranged for a new jack to be mailed to us--saving us the 1 1/2 hours drive to get it. Lavery Automotive provided a very positive automobile purchasing experience for our family. I would highly recommend Jim Wolfe and the rest of his team to my family and friends. It was well worth the drive!Patty and Dave Brown

jmiller412

Apr 5, 2011

This was the best experience buying a car I've ever had. I was extremely impressed with the dealership, and especially my salesman Todd Bollman. It is very refreshing to find an organization that still places such priority on customer service. Todd took the time to get to know my family, and understand our needs. He helped us find a vehicle that was exactly what we wanted. Todd made sure I got the best deal I could, and he was always straight forward and honest. I will definately be back to see Todd again when it is time to buy another car. I am completely satisfied with Lavery, Todd Bollman, and my brand new Acadia. I strongly encourage anyone looking for a new vehicle to see the staff at Lavery Automotive.

chaught

Apr 3, 2011

I drove from Pittsburgh to Alliance, OH to buy a car at Lavery. I used their online chat function which was very easy. They had the car pulled up and ready for me when I arrived. The price was competitive and the people where very friendly and helpful.

Peck045

Apr 2, 2011

My experience with Tim was awesome and I never felt pressured to purchase a car. Tim was knowledgable about the car and provided a lot of information about the used car market. Everyone at the dealership was helpful and worked hard to get me on the road fast. I would highly recommend this dealership.Thank you Tim and Becky..

arlenescott

Mar 27, 2011

We were very pleased with the service and information provided to us even before we came in to look at the vehicles. Everything we were told over the phone was accurate when we looked at the vehicle in person. We would definitely recommend working with Andy and Mark at Lavery to anyone looking for a Chevy.

jenbit68

Mar 16, 2011

Although we did not end up purchasing the vehicle from Andy (no fault of theirs, but the fault of the dealer in Michigan), the experience was great. Andy did everything he could to make the deal work with the dealership we were approved through in Michigan.

Ricky_Ricardo_Lucy2

Mar 16, 2011

Andy and the entire dealership went far beyond exemplary service when we purchased a vehicle recently. He had the vehicle pulled up at the door with other comparable vehicles for review on our arrival. We were treated like family and would definitely recommend others drive to Alliance for the experience. We had met with several other dealerships the same day for the same vehicle. The end result was well worth the time to find them. 5+ stars!

cfoster

Mar 15, 2011

Todd and the entire staff made me feel welcome and valued. This is the third vehicle that I have purchased from Lavery's and they have never let me down. When I decided to purchase a new vehicle, they went the extra mile to accomodate me with a very generous offer. The service department has always done the utmost to satisfy also. The technicians are knowledgable, courteous, and helpful. A loaner car was always offered or a ride home whenever needed. This was my first encounter with Todd and his kind attention is an excellent example of the great service that I have come to expect from Lavery's

JC28

Mar 8, 2011

My experience went well and I never felt pressured to purchase a car. Andy was knowledgable about the car and provided a lot of useful information about the used car market. Last but not least, everyone at the dealership was helpful and worked hard to get me on the road fast. I would highly recommend this dealership.

AlaneMal

Mar 1, 2011

We found our new Suburban that we bought at Lavery via Autotrade.com. We worked with Tim and found him to be very helpful. Even after the visit & purchase we have had several calls from Tim to check on things. The rest of the showroom staff were friendly even though we were Tim's customers. Thanks for a positive experience.

mcmassu

Feb 19, 2011

Kudos goes to Todd Bollman for being a GREAT sales person. My husband and I were looking for a economic vehicle with better gas milage as I drive 200 miles a week for work. Todd had a bad start as the Equinox would not start. LOL We told him we would come back later. Todd told us he would have the Techs look at the vehicle and get it running. We proceeded to go to Montrose to look at another vehicle that we were interested in. Had to fill out a long form before we could test drive the vehicle and it took 30 minutes time to get the form done and the car ready to test drive. Then I did not like the car. Asked to test drive another and was told that if I was not going to spend the money that I could not test drive the vehicle. I felt that was not very good business. We left and proceeded back to Lavery's and Todd had the car running and ready to drive. He asked for my drivers license handed me the keys and told us to go and have fun. No long form??? We test drove the vehicle and we really loved it. Todd was great with us and made the transition easy. I signed all the papers and Todd even put gas in the tank as I had just put gas in the vehicle that we traded in. Todd also took the time to explain all the buttons and where everything was located. We have never had a car sales person ever do that for us and we have bought a lot of vehicles in our time. We really appreciate Todd's kindness and professional business. Thanks so much. Susan and Charles

mtrainer

Feb 16, 2011

I would highly recomend this dealership to anyone, Jeff Day the salesman is very friendly and can answer any questions you may have. Larry Haidet the sales manager is very fair and will make you feel right at home also Bill Lavery Owner is there to answer any questions you may have.

Prometheis01

Feb 16, 2011

From introductions to signing of the paper work, Lavery Automotive was one of the most helpful and professional dealerships that had dealt with in my vehicle search. I felt welcome rather than just another sale to these folks. They were on a more personal level than what you would expect from your typical dealer.Even after calling back with small issues with the car, they were quick to go out of their way to get it repaired for me. I would recommend this dealership to anyone looking for a New or Used vehicle. They have made a life long customer out of me.

bullcarmichael

Feb 15, 2011

We found our Tahoe on the internet and then worked with Mark over the phone for a week or so until we were able to fly up from Charlotte to pick it up. Mark met us at the airport in the vehicle with all the paperwork. We handed him a check and signed a few papers, got a tour of the vehicle, and were on the highway all within 15 minutes. The car was better than advertised. It's pre-owned with only 8300 miles on it and looked showroom ready. We're thrilled with the purchase and give much credit to Mark and the Lavery dealership.

mroscoe6591

Jan 24, 2011

I recently had wrecked my car, and I was searching for cars everywhere online when I came across a 2005 Chevy Malibu at Lavery Automotive that caught my interest. When I went to the dealership everyone was very friendly. Andy Hagan and Mark Eberling where the two salesmen who helped me. I was very pleased with the two of them. They were very friendly, and were always trying to do everything possible to make my first experience at Lavery the best. They got me a great deal on my car, and I am very satisfied with it. I know my dad will be looking for a new car soon, and I know that with the friendliness and kindness that was shown at Lavery from everyone that we will definitely come back. Overall I rated Lavery a 5 because my experience was very good, and the salesmen who I worked with were very helpful and kind to me. I would definitely recommend checking out Lavery Automotive if in need of a car. Thank you for all your help and for getting me an awesome car! :)-Melanie

rosebud44669

Jan 24, 2011

After my husband's truck was stolen he spent several weeks on the internet looking for a replacement. When he found the truck online at Lavery's website he called and spoke to Jeff Day over the phone. We decided to trade my Element for the new truck. Jeff told my husband over the phone what he would give us for our trade sight unseen. The truck was everything my husband wanted and Jeff kept his word and gave us exactly what he told us for our trade in addition to holding to the internet price. We love our new truck and will not hesitate to recommend Lavery's and Jeff to anyone we know who is looking for a vehicle,new or used. Thanks for the great experience.Rose & Greg Wade

chickyka

Jan 18, 2011

I bought a used car after viewing it on the internet. After settling on the price, I took it to my own mechanic, who found a problem. Lavery stood by their vehicle and repaired the problem, which meant a lot to me. The salesman Andy Hagan treated me well, and I feel I paid a fair price for the car. I was really happy with the overall experience and the car I bought.

mhunter

Jan 11, 2011

I was at this dealer today and spent a hr and a half test driving a used truck and doing some paper work to see my trade in value. after all the usual run around the sales person which I would like to point out had no control over what happened and felt bad I believe. Well either way after all the run around the sales man says hey sorry they missed marked that truck its actually marked 2000 dollars cheaper sorry man he cant sell it to you for that. I am a pretty understanding guy and understand that things happen mistakes are made but what ever happened to the customer is always right . All the stuff they say is a lie . And I will not recommend them at all . MR Hunt

rbeil

Jan 7, 2011

Finally, a dealership with a TRUE no-haggle approach!! Thanks to Lavery, and Jim Wolfe, I was fortunate enough to find a beautiful 2010 Lacrosse CXL $7000 below MSRP -- and with less than 1000 miles on it -- without having to "wheel and deal"! Wow!! I am definitely a "researcher" of the internet when it comes to vehicle pricing, and this is now the 2nd time that Lavery stood above the rest with the best price.I couldn't be happier with Jim's honesty, friendliness, service, and dedication he provided to me throughout the process. I highly recommend Jim to anyone in search of their next vehicle.

dwinn16

Jan 4, 2011

I was actually contacted by Jeff Day once he found out I was looking for a new car. What I liked about him was that there was no pressure from him on getting me to buy right away. He gave me space and time to think about what was right for me, all the while explaining the many options I had with the dealership. Jeff and Larry were willing to work with me after I explained to them the financial situation I was currently in. They knew my father had purchased numerous vehicles from their dealership in the past and were willing to give me a price I felt comfortable with because of my family's history with Lavery. The reason I rated them highly is because they had something you don't find very often in the car dealership industry. Loyalty. Denny W

jlbou2003

Jan 3, 2011

I walked into Lavery's on 12/29/10 to speak to a salesperson about purchasing a new vehicle. I told Jeff Day what I wanted in a new car and what was not a top priority as a feature on the car. I came back the next day and ended up buying the first car he showed me. It was like Jeff read my mind and he found the perfect car for me. He kept in mind the purchase price too, which did not exceed the amount I was willing to finance. I was more than pleased with my experience here at Lavery's. Everyone was very friendly and willing to help make purchasing a new car as enjoyable as possible. The financing portion of the sale went very smoothly and easily. I would definitely recommend this company to future prospective car/truck buyers.

jthorpe

Jan 2, 2011

We are always treated with the upmost respect and courtesy as buyers. Jeff is always been willing to help us find the vehicle thats fir our budget and meets our needs of our family. He is always concerned with the service we recieve at all times. He constantly follows after the purchase to make sure everything is working right or if we have any questions about vehicle. This is why are family purchases all our vehicles at this dealership!

kelly_lynn_07

Dec 30, 2010

My experience at Lavery Chevy was all around great, because of the passion and carrying that the whole team puts in their work. I worked with Greg Ganni, he is my whole families car salesman. He helps us out with anything we need. Not only does he treat us great he makes the experience of spending 30,000 dollars fun, you might not think its possible, but he makes it possible. He will help you find what you want to get for the price you want to spend, he doesnt just try to push you towards any ole car. Greg is a top of the line salesman at a great dealership.

stevevictor

Dec 28, 2010

I have been working with Lavery Automotive for a few years now and the reason I keep coming back is the customer service. It's top notch!!! Todd Bollman is a great guy to work with! He treats you like family and makes sure you get what you want. I will continue to send all my friends and family to Lavery and tell them to ask for Todd. People say you go where you are appreciated and not tolerated and that is exactly why I will continue to do business with Lavery Automotive! Thanks guys!!

willjack1

Dec 28, 2010

My overall experience was very good. Andy as well as the rest of the staff at Lavery was very professional, curtious, and responsive. The deal was fair and the transaction was painless. I will reccomend others to Lavery's for the reasons mentioned above. I look forward the the service I receive now that I have made the purchase.

84bronzevette

Dec 25, 2010

I found Laverys internet listing after looking at trailblazers and envoys locally and couldn't believe your asking price for the 2004 xuv- 3 or 4k below comparable vehicles I had previously looked at. I would probably have purchased an 03 trailblazer ext locally but after being quoted a price saw it on their website for more than $1,000 less than quoted. Needless to saw I won't do business with that dealer again. Mark preapproved me over the phone in no time and assured me the vehicle I was interested in appeared to have 50k miles despite the fact the odometer read 119k. The 2 hour drive to Lavery was well worth it as the truck was even nicer than described. My 2004 xuv is an absolutely outstanding truck with the 5.3 vortec engine that is equipped every bit as well as our 99 Corvette and has power and acceleration that is amazing. My experience with your dealership was a pleasure and well worth the 4 hour round trip and I will recommend you to everyone looking for an honest and friendly dealer. And Mark- you were right- although the 4.2 vortec is a very strong and capable engine there is no comparison to the 5.3 vortec. Thank you; Scott Bestor

Mikesh

Dec 24, 2010

Everyone was very friendly and informative. They helped me decide what options that I wanted and then located the vehicle that matched. Jim was more than willing to explore anything that I wanted to explore without rushing me or pushing for a quick decision.

DICK5689

Dec 23, 2010

We had a 2007 Avalanche and wanted to get into a smaller vehicle. Andy Hagan showed my wife and I a Chevrolet Equonox and GMC Terrain. We decided on the Terrain. Andy took us for a drive in the Terrain and explained a few things about the vehicle. We wanted to get the Terrain in goldmist color. Laverys did not have one in that color.Andy searched and found one. When we picked up the Terrain Andy was not there so Mark Eberling took care of the paper work ane explained everything a1bout the vehicle. Andy, Mark and the rest of the staff did a very good job at making our visit very pleasant.Richard & Anne Posey

nancykopka

Dec 22, 2010

My experience with Lavery was a positive one. Dave Ewing learned of our interest in a luxury SUV, found one the next day, contacted us, and had us test driving within twenty four hours. Todd Bollman trained us on the operation details and was very helpful. Both of them provided extra time teaching us to use the new features on the car. We especially appreciated the lack of pressure on the closing. We were given time to decide what insurance program for which to avail ourselves.

TLButtar

Dec 22, 2010

What a great experience we had with Lavery and Todd Bollman! My husband found a couple of cars online and emailed the dealership for more information. Todd responded almost immediately and scheduled a test drive. We live about 45 minutes away but decided to make the drive in terrible road conditions to see what he had. We were happy with the one we test drove so we called Todd the next day and worked out all the numbers, including our trade, over the phone. We returned later that evening and within an hour or so, were on our way home with our new Traverse.This was probably the best and easiest car shopping experience we ever had. Neither Todd or Becky pressured us in any way. It left my husband and I wondering why we would ever car shop anywhere else again.Thank you Todd, Becky and your entire staff for a wonderful experience. We highly recommend Lavery Automotive.

Katie1329

Dec 20, 2010

My husband and I have been buying all our automobiles from Lavery's Chevrolet. We have owned some awesome cars and trucks! Greg always seems to find us a perfect fit for the price too! This time we tried to shop around for the best deal and Lavery's matched the other dealers price! So our loyalty stays with Greg Ganni at Lavery's. Greg has always taken great car of us and is always there for us anytime we need anything. I have sent many family members and friends to buy cars from Greg. I have even bought a new car and sold my old car through Lavery's the same day! I believe as long as your patience and willing to work with Lavery's you will be very happy for a long time! Thank you Lavery's for all your hard working employees! Especially you (Greg)we just love you!

JulieCTS

Dec 14, 2010

We found a few used CTS Cadillacs we were interested in over the internet. When we called Mark to ask about the cars, he was very helpful. We had been looking for a while in the Pittsburgh area, but the cars all seemed overpriced. We made arrangements to drive to Ohio to meet Mark the following Saturday. He was extremely friendly and made us comfortable about the car we test drove. What was supposed to be "just looking" turned into driving our new 2009 CTS home that same day. I would highly recommend Mark and Lavery Autumotive. The interest rate of 3.1% was much lower than we had expected. Thank you Mark!!

chickath

Dec 13, 2010

I had an exact vehicle and color in mind. Lavery worked very hard to find the right colored Equinox for me. I was very impressed with their willingness to work with me. I was also always treated with friendliness and respect. Their pricing was exactly what I thought I would pay when I walked in to their dealership. I will definitely be working with them on my next vehicle purchase.

mmoore0728

Dec 13, 2010

Your dealership went above & beyond to help us. We will be lifelong customers! We are very happy with the new truck, and with the helpful people that were worked with. Todd was excellent with my fiance & was even willing to speak with him when he wasn't on "work time" - when he called him in the evenings.

Tommy D

Dec 11, 2010

These guys are good! Quickly got a great lease deal on a new Lacrosse. Some dealers just know how to put together a winning team of knowledgeable people. Lavery is one of them. They know their products....both the cars and the leases. All your questions answered professionally...and completely.Greg, Larry, Becky.....good people. I will be recommending Lavery to all my freinds.Tommy D

pbradley

Dec 10, 2010

I found several cars that interested me on cars.com and went to this dealership first to look at the one I liked best. This was absolutely the best car-buying experience I've ever had. I would receommend this dealership to everyone I know and work with.

farmersg

Dec 9, 2010

Andy attempted to meet my needs and understood the limits that I put on the sale. The overall expereice was great. Andy gave me a tourof the dealership, filled my gas tank and reconfirmed that all went well the next day. the sales manager and owner introduced themselves to me.

Durfeeken

Dec 2, 2010

Absolutley the very best car buying experience I ever had.Mr Todd Bollman answered all of my questions and was very patient in explaining things to me.I`ve even called him a couple of times for an explanation of different working gadgets to the car and he did`t make me feel like a fool for asking.Thats exactly how he was through the whole process.Becky who handled my financing was equally patient and thorough. I`ve already suggested to other people that they shop at Lavery.Truly,Kenneth E Durfee

jvj4

Dec 2, 2010

Mark did a great job in working with me on the sale of my vehicle. He did everything that I asked and there was no problems. I would recoomend Mark and the dealership to anyone. Mark was also very prompt in getting back to me in a timely response and I qwould buy another vh from him.

dillonh2

Dec 1, 2010

I was referred to Greg and the dealership from a family memeber. Right from the start I knew Greg was someone I could trust. He completely went over my needs with me and worked with me until he came up with the best vehicle to fit me and my family. I would not change a thing about my sales expreience, from beginning to end I was happy and felt well taken care of. Overall the customer experience was top notch and I will continue to deal with Greg in the future, as well as send him many referrals.

rcmj123

Dec 1, 2010

I searched the Internet to find the specific car I wanted, which was a 2008 - 2010 Cadillac CTS. There were several cars listed by Lavery Chevrolet which met my criteria. I phoned Mark Eberling, Internet Sales Manager, on Saturday November 27 to get some additional information on the cars. Mark was very professional, and gave me the exact information I wanted. We agreed that I would drive (100 miles) to Lavery Chevrolet Monday November 29th to meet in person and look at the cars.Before I went to lavery I viewed their web site and was very impressed with their Meet The Staff page. I got the impression that Lavery Chevrolet would be an excellent dealership wwith which to do business....my expectatiions were met and exceeded!Mark Eberling is a sales professional. It is obvious that he has a passion for his position. He knows his product and is totally professional in his presentation and interaction with the customer.Jim Teal, sales manager was also involved in the sale and I had the pleasure of meeting Mark's colleague Andy Hagan, Internet Sales Manager. Mark, Jim and Andy are all professiionals who are outstanding representatives of an excellent dealership.I will gladly dive the 100 miles to Lavery Chevrolet for all future vehicle purchases and look forward to working with Mr. Mark Eberling.

jealmagr17

Nov 29, 2010

It is such a pleasure doing business with Greg and Larry. They do all the work and I have no headaches or hassles. I just tell them what I want and they do all the work. It makes purchasing/leasing a car a pleasant experience versus a bad nightmare. I would highly recommend Lavery Dealership.

mxdnuts

Nov 23, 2010

I was looking for a new SUV. When I explained what I was looking for, Craig found exactly what I wanted in a 2010 Saturn. The dealership and Craig, my sales rep, went above and beyond adding a Sunroof, GPS System and DVD system so I had the vehicle that I wanted. I cannot say enough wonderful things on my treatment of customer service I received from my agent Craig. Craig went over all aspects on delivery and advised if I can not figure anything out I can bring it in and he would go over anything again. Thank you Laverys, this is why this is my 5th GM product bought from a hometown dealer.Cars were all marked prior to my visit to purchase and there were no hidden surprises.

21AshMar10

Nov 18, 2010

We as a business appreciate the honesty of Ralph. One of our customers was out of town and had a noise start. He took it to Lavery. The noise ended up being a quick fix and very inexpensive. We value the customer service given to our customer and to us. Honesty and fairness is our key and obviously the key to Lavery Automotive. Great appreciation! Wonderful Job Ralph!Kim processed our payment and she was very nice and efficient as well.Thanks for all of your help!

kirknmaria

Nov 18, 2010

This was our first visit to Lavery. We felt comfortable from the moment we walked through the door. We had a leased vehicle to return, and were interested in leasing a new truck. There was a "team" atmosphere as everyone worked together to get us into the vehicle we wanted with a payment that fit our budget. A tall order, but one that ultimately got filled thanks to Terry and the "team".

Kathleen Johnston

Nov 17, 2010

I was in a position that I needed all the help I could get as a single woman buyer. It is the first time purchasing a used vehicle and could not believe the no hassle approach at the Lavery Chevy dealership. Prior to going to Lavery Chevy I had already been at another dealership. There is no comparison to what Lavery's could do and did do for me. The salesman, Todd Bollman was awesome along with the work of Jim Teal and their finance gal. They are a great team and I know that from now on, with the huge selection of vehicles that they carry and their caring team I will never shop anywhere else for a used or new vehicle. Thanks to all of you for helping me out. Kathleen

Scott Kline

Nov 13, 2010

Mark Eberling is a true professional providing geat customer service and a fantastic car bing experience made easy! I apprecate the confidence in Mark and Lavery that I wll receive teh best price on the vehicle and a fair trade in allownace. Thanks You Mark!

stiffy

Nov 12, 2010

We would like to thank todd and the staff at lavery who helped us get into a new GMC Sierra truck. We never thought everything would go so quick. Todd worked really hard to get us into our truck. I think he even came in on his day off. Not to many would do that. We are really enjoying our new truck. We would recommend lavery chevrolet. Thanks Again todd! Scott and Stefanie Johnson

roger pryor

Nov 10, 2010

excellent buying experience! bought from out of state and the buying process was smooth and quick. would reccommend to anyone! friendly, knowledgeable personnel to deal with. personable, quick response to any questions. would definitely return to Lavery for another transaction.

Donna Scott

Nov 9, 2010

I have looked all around at different dealers and private owners and could never find a car I could aford or liked. Until I came to Lavery. Everyone was so kind to me and Andy Hagan was so helpful. He found me the perfect car just right for me and one in my price range. He did everything he could to help and know I am the proud owner of a great car.

steeleaa

Nov 9, 2010

This is our second time using Craig Vicars and Lavery for purchasing a vehicle. Craig knew what kind of vehicle we were looking for and what we wanted to spend. So when the perfect match came in he called us up and we had it in our driveway within less than a week! He was able to give us the history of the vehicle since he knew the previous owners. Lavery's and Craig have been very professional with us and has taken very good care of us. We will definitely use them again in the future.

thestells

Nov 9, 2010

Fantastic Car Buying Experience. I was looking to purchase a pickup truck. I searched EBAY, autotrader, and cars.com and happen to come across a 2007 Chevy Silverado Crew Cab located at Lavery Chevrolet in Alliance Ohio that was very reasonably priced. My internet point of contact was Mr. Mark Eberling. I live 700 miles away in Huntsville Alabama and asked Mark to go over the vehicle top to bottom and provide me an overall condition of the vehicle. Within a short period of time, Mark had done just that and provided me additional pictures of a miscellaneous rock chip and small scratch that were barely visible to the average person. Mark realized I lived out of town and went well beyond what was expected of him and provided this additional level of detail that I have not experienced before. I decided to go ahead and purchase the truck on a Tuesday and informed Mark of my travel plans and placed a small deposit to hold the vehicle. On Saturday, I flew into the Canton/Akron airport where I was promptly picked up and greeted by Mark himself. He had also brought the truck which had been detailed and exceeded my expectations for a 4 year old vehicle. It looked brand new. The drive from the airport back to the dealership was pleasant and provided me an opportunity to test drive the vehicle as well to get to know my salesman, Mark Eberling . Mark was very professional, honest, courteous and personable which is a refreshing change from the big city dealerships. Once we arrived at the dealership, it was closing time, but everyone remained until the last customer left the building. Becky in finance department was also a pleasure to do business with and was extremely helpful. In a short amount of time the paperwork was complete and I was on the road with my new purchase heading home. This is where this dealership really stood out, I encountered a problem with the brakes on the way home. I took the vehicle to a local dealership and had the necessary repairs made. Mark informed me that the Lavery Chevrolet had graciously agreed that they would assist in paying for the repairs. As a collector of cars, boats, and motorcycles I have made quite a few purchases over the years and this dealership really stands out. I would highly recommend Lavery Chevrolet. If you do decide to purchase from Lavery Chevrolet ask for MARK EBERLING. You will not regret it.

coastiezink

Nov 4, 2010

I was given what I wanted because I had spoken with Jeff Day for some time about what I was looking for. I had explored the chevy website and looked at the options and model I had in mind, Jeff made my car buying experieance a great one. I am happy with 2011 Camaro and would reccomend Jeff to all my family and friends.

lweitendorf

Nov 2, 2010

Our experience was top-notch! We were treated with extreme professionalism from the minute we walked in the door. Our financial and automotive needs were listened to and both Bill and Todd made sure they met those needs. We never felt pressured, ever! We were shown cars that were right in the budget and within 30 minutes found the car we ended up purchasing! Genuine people with a true concern for the customer. Without a doubt we will return to Lavery for future cars and will definitely recommend the dealership to others. Mark and Laurie

saenglish1984

Nov 2, 2010

For the past 3 months, I've shopped around for a new vehilce and the Buick LaCrosse CXL was at the top of my list. After being rebuffed by the local Buick dealership here in NJ and by the dealerships for all the other cars I had on my list, I decided to search outside of NJ to attempt to find what I was looking for. My search led me to Lavery Automotive because Lavery had the car I wanted in the color I wanted with the trim I wanted for a price I couldn't believe. Thinking this was all too good to be true, I apprehensively called Lavery and ended up in the hands of Todd Bollman. Over the next two weeks, Todd and I worked out all the details of a potential sale over the phone and Todd was able to work out the deal deemed impossible by every other dealership I visited. I still felt apprehensive about driving all the way to Ohio to get to a dealership that would attempt to bait-and-switch me or present me with numbers much higher than what had already been discussed. Todd called me from home after he got off work to re-assure me that he wasnt just trying to sell me a car, but rather build a relationship for the future. The next day, I arrived at Lavery in Alliance, OH and everything was exactly as Todd said. The car was gorgeous and the deal was ready to be signed. Todd and Becky Labate explained every detail of the deal and the car and were as friendly as old family friends. However, my car insurance was the only party not onboard. Todd and I sat at his desk for 4 hours on our phones to finally get me covered and get the deal sealed. I was able to drive home to NJ that night with my 2010 Buick LaCrosse CXL thanks to the diligence, patience, and hard work of the staff at Lavery. Todd and had done what he set out to do, not only sell a car but build a relationship for the future. With that, I became a member of the Lavery Automotive family and Todd ensured that my next purchase would be delivered to my doorstep!

ashbkr

Oct 31, 2010

I recommend this dealership because the employees are patient, honest people who genuinely want to see you get the car you're looking for. The employees are friendly and do not heavily push you on purchasing like most dealerships. Negotiable on pricing. They detailed my car beautifully. Highly recommended.

asguise

Oct 25, 2010

Lavery Automotive was by far the most professional dealer organization that I have worked with. The entire experience (from initial phone call to vehicle transfer) was fast, efficient and very personable. I am also extremely happy with the final price-- Lavery Automotive offered the most competitive price of any dealer within a 300 mile radius. I plan on returning to Lavery for all future vehicle needs.

Walt and Francie

Oct 25, 2010

The reason I have rated this so high is the fact that we went quite a few different places but nobody treated us as well as Laverly Automotive. Andy Hagan worked hard to make us comfortable with our choice of vehicle. We researched every Chevy and Gmc pickup truck in our price range within a 500 mile radius on the internet. We started weeks and weeks ago. We kept coming back to this one vehicle. Thanks to Andy and Laverly Automotive we are now the proud owners of a 1999 Chevy Silverado truck that is immaculate! We will certainly be telling our friends about the integrity and helpfulness of this company.

cws5346

Oct 24, 2010

When I had an accident in August, I was fortunate to have a family friend who sent me to Mike Luke at Lavery Automotive. He turned a traumatic experience into a very pleasant one by arranging for a rental car in the midst of Hall of Fame weekend, working with my insurance adjuster to minimize any problems, and returning my 2010 Buick LaCrosse looking like new. A couple weeks ago, Mike once again provided wonderful service when I again needed body work on my car. Friendly, courteous, and attuned to customer needs, he and his staff make working with Lavery's body shop and service department a real pleasure. Thank you!

Lori ann

Oct 22, 2010

I was interested in getting a new car that provided better gas mileage. I have always returned to lavery's for my new cars. Greg Gani, I feel is one of the best in sales. I have bought a total of 6 new cars off of him over the years, and he is one person I will always return to when I am interested in a new car, for he listens to the needs of his customers. When I walk into Lavery's the show room environment is clean, and I am greeted by other friendly staff willing and able to assist me. My overall experience with Lavery's is wonderful.

jannettymom

Oct 21, 2010

I was an out-of-state buyer and I found the perfect used car and the best deal via the internet sales department at Lavery Chevy. Mark Eberling made the process easy and was very accomodating. Mark was very responsive when I requested additional pictures of the vehicle. Becky was also very efficient in processing all the paperwork. I placed a deposit on the vehicle for a few days to hold it until I could take delivery. Once I arrived, I was able to test drive the vehicle and inspect it before I completed the purchase. The vehicle was exactly as they had presented it. They stand behind their dealership as well as their sales and service. No need to worry about purchasing a car without physically seeing it from these guys!

pcassidy42000

Oct 18, 2010

Found their advertising on autotrader.comI did the whole transaction by phone/internet, then wired the money, then drove to collect my car. It was all on trust and they were absolutely trustworthy. Everything was as they promised with no surprises.

evansj

Oct 14, 2010

It was a pleasure for my wife and I wo work with Lavery's dealership. The complete staff we professional and know the product line very well. There was no high pressure tactics used and we felt confident that the staff was more concerned as to what was best for us.This is my first return to a US automaker in over 20 years. I have been a BMW owner for many years therefore the sell was not an easy one. I trust Lavery and have already witnessed excellent follow up. If my Buick turns out to be as good as I expect, without question my next auto stop will be Lavery's.GM should be very proud to have this dealership representing their products. The staff believe in the product line and work with the customer to achieve true satisfaction.

Mickpgh

Oct 14, 2010

My friend recommended Jeff Day and I was so pleased she did. Jeff was great to work with, very friendly. He found me what kind of vehicle I wanted and got it in very fast. I plan to recommend Jeff and Lavery to my friends that are looking for a vehicle. I look forward to dealing with Lavery for my new SUV's needs.

mcope3

Oct 11, 2010

I had a good experience at Lavery's when I purchased by new vehicle. I walked in the dealership and told them want I wanted.....they were able to get me the vehicle within a couple of days. Everyone was very friendly and accommodating to our needs.

SGoris

Oct 6, 2010

We wanted to work locally, so we were very happy to work with Lavery Automotive. Jeff Day is a very experienced professional and easy to work with. I told him what I was looking for and he found it. We know a number of people who work at Lavery's and we will continue to do business with them.

officertci

Oct 4, 2010

We have purchased several new and used cars from Lavery.I always feel I have received a fair deal after my purchases.I do my homework on the vehicle I am interested in before going into the dealership.I know before hand what I am willing to do and they know what they are willing to do.We have always come to a fair agreement without the games other dealers play.It is nice to leave a dealership with the feeling that both parties made a fair deal.I have dealt with Jeff Day many times and he is always open about the history of a vehicle.Jeff does not forget about you after a sale,he continues to communicate with you even when it is years between a purchase.It is hard to find a dealership that consistantly meets these standards. I purchased a used car for my sixteen year old daughter from Jeff today,and the only bad feelings I have is being jealous she will be driving a nicer car than I will!

karenmiller

Oct 2, 2010

I'm a first time customer to Lavery's. I leased a 2011 Buick Regal.I was very impressed with the facility, sales, service and professionalism of everyone at this dealership. It was a great expierience. I will definitely reccomend Lavery to all my friends and familY. Thank you Lavery!

JIREH

Oct 1, 2010

Scott and Craig turned the very overwhelming task of purchasing a vehicle into a very simple, clear, and straightforward one. We were kindly lead through each step in the process, and are completely satisfied with the service we were given. We needed a vehicle ASAP and they worked with us to find one with the features we requested. The turn around time from first contact to purchase was within 48 hours. We are loving our Chrysler 2010 Town and Country vanj!

Tom S.

Oct 1, 2010

I recently purchased a used 2007 Black Chevrolet Impala SS from Craig Vicars.Before my trip to Lavery I shopped around at other area dealers. I could not find the deal I was looking for, or the right car for the price. I left all of these dealerships unimpressed with the quality of service. I then turned to Lavery, and I wish it was my first choice. They did not have the car I was looking for when I visited. Unlike the other dealerships they didnt try to get me to buy a car I didnt want. Instead, they searched other dealers across the nation looking for the perfect car for me. Eventually we found the right car in the state of New York. They then had someone fly up to get the car and bring it back. I was impressed by the quality of service and how helpful they were in getting me what I wanted. I love my new car and im very happy that they were able to get the car with everything I wanted. I would HIGHLY recommend them to family and friends. The detailers also did a great job on getting the car ready for me. Next time im in the market for a car, I know im going to Lavery in Alliance.-Tom

stulester1

Sep 30, 2010

I drove a VW Beetle that was nearing it's life expectancy... stopped at Lavery's to look at a VW Beetle convertible and discovered a salesman my husband had known for years but was new to me. The back seat was just too small for me in the convertible bug. So Greg said let's look at the new Malibu with 0% financing. Wonderful test drive but too much for what I wanted to spend. Greg asked where I would like my payment to be and how many miles I wanted on a used car. Mr Lavery heard us talking and suggested the Pontiac G6 hard top convertible which also had 1.9 percent financing for a minimal time. The car is beautiful, only 30,000 miles... Greg helped us with remote keys... and a few touch ups on the paint and a replacement of actuator for the passenger door handle . I have the car payment I want, a beautiful car with bumper to bumper warranty for a year and drive train for 100,000 miles! Thank YOU Greg and Thank You Mr. Lavery

buccofan

Sep 24, 2010

The customer service was great. I called Terry to describe the Lacrosse I was interested in, and Larry found it by the end of that day. Terry called me back to verify the options and discuss pricing. The car was ready for me within a couple of days and the pricing was very good and fair. The friendliness of the employees from top to bottom is outstanding. Everyone greeted me by name with a handshake and a smile. The overall experience couldn't have been any better.

spammy4145

Sep 24, 2010

Todd was recommended to me from a friend and it was worth it. I trusted his judgement and knew he wouldn't put me in anything that wasn't right for me. It took me a few days to decide but Todd kept telling me how great this deal was and he was right. I initially wanted an SUV but Todd pointed out the deal I would be getting with a 2010 G6 and he was right. I shoped around and couldn't find a deal better than the one I was getting here at Lavery's. He kept in contact with me while I was deciding if this decision was right for me and in the end it was. The lady from finance however was not so great. I declined the GAP and as soon as I did that she lost interest in me. Got smart and was giving me looks and talking to me as if I were "foolish" for denying it. But I only had to deal with her briefly. I mentioned to Todd that I didn't get an owners manual in my car and I had it the next day. It was nice to know even after the sale he was willing to help.Casandra

danelle_3

Sep 22, 2010

HAROLD WENT ABOVE AND BEYOND FOR ME. NOT ONLY DID HE TREAT BE VERY PROFESSIONALLY BUT HE KEPT ME POSTED THROUGHOUT THE SERVICE AND EXPLAINED WHAT NEEDED FIXED IN TERMS I COULD UNDERSTAND. HAROLD IS A GREAT ASSEST TO LAVERY AUTOMOTIVE! NOT ONLY WAS I IMPRESSED WITH THE PROFESSIONALISM OF THE ENTIRE STAFF BUT I WAS AMAZED HOW CLEAN THE ENTIRE SERVICE WAS KEPT! I AM NOW A PROUD NEW CUSTOMER AND PROMOTOR OF LAVERY AUTOMOTIVE!

plimpter08

Sep 15, 2010

I previously wrote a review that I should not have. It was not my place to do so. I wrote the review with my own feelings of how I thought the situation was being handled. My friend found out and asked me to take the negative review down because she feels her vehicle purchase was a good experience. I did not mean for trouble for anyone, I just wanted my opinion heard which was inappropriate. Please accept my apology.

bmclaughlin6595

Sep 13, 2010

We had a great experience with this dealer. I think after the test drive we were done with the sale in about an hour. We would recommend this dealer and use them again. We tried to work with a dealer in our hometown but did not receive the friendly service that Lavery offered. It was worth the 2 hour drive.

janewarner99

Sep 13, 2010

The Lavery dealership is the only place we buy/lease our cars. Not only is Terry Christy an awesome salesman, who gives topnotch customer service, he also remembers our birthdays and asks about our son! I know I can count on Terry as well as the entire workforce, to give me honest information and dependable service. We send all our family and friends to Lavery.

gsdres6

Sep 12, 2010

I had a great buying experience at Lavery. Everyone was very friend and helpful in getting me the car I was interested in not like other dealers. I am enjoying the new car extremely well and getting alot of compliments about it. I will go to Lavery again and recommend this dealership to others looking buy a car. Todd and Jim did a great job in finding me the car and Todd was great at explaining the functions of the car when I picked it up. Overall a GREAT experience.Larry S.

Jmwise73

Sep 11, 2010

I have known the Lavery family for a great number of years. Always very helpful no matter what kind of service was needed. Greg Ganni has been my saleman for at least 10 or more years. He is very understanding about my needs and financal situation, and is always willing to work with me. He knows me better than I know myself at times. He always gets the price he can for me.

Tracy Long

Sep 11, 2010

Overall our car buying experience with Lavery was great. We have purchased both new and used cars over the years. Even if I loved the car, I left the dealership feeling like I was just another sale. At Lavery, I felt comfortable with the staff and Greg was great. I really felt like Greg took the time to make sure we were getting the right deal for us; we considered both leasing and buying. I love my Lacrosse and random people have come up to me and told me what a beautiful car it is! I have already recommended Lavery to my parents who love my new Lacrosse almost as much as me =)

sgmrigsby

Sep 3, 2010

After purchasing the CTS-4 I was revewing the Owners Manual prior to leaving Ohio for my home in Oregon so I would be familiar with all aspects of the vehicle(At the time of the initial contact the the sales force I was informed that the CTS had all of the features the my Impala SS had with the exception of a "remote start", I told the sales that "could live with that and long as all other features were present). In reviewing the "MANUAL" the disclaimer in the "Introduction" page is somewhat ambigious. As on page 1-4 there is reference to "If the transmitter does not have".,on page 1-12 "this vehicle may have".,page 1-27 "vehicles with manual folding mirrors".,page 1-31 "if the vehicle has a power sun roof".,Page 2-6 "the vehicle may have this feature"., This continues thru out the "Manual".Now let's move the the chapter on lighting., Fog Lamps-pagee 5-5 explains the use of and how to turn them on (I live in Oregon). Page does not state "may have" or any reference to them not being installed. When I found that they (Fog Lamps) were not present I contacted "Larry" at the dealearshig and he stated that he was not aware of that and also he had a CTS delivered without "seat heaters", and he would check on retrofiting my CTS-4 with the missing lamps. He called back and stated that he located them and would have them delevered on the next business day by overnight express. He called on Monday and scheduled me for 8:30 the next Wednesday and said"we could install the lights and the defictive trim for the moon roof at the same time. But the cost would need to be split. Time was getting short for my return home so I agreed.On Wednesday I arrived at the service desk at 7:50 AM and was told that I was not scheduled. I informed the desk employee that "Larry" had everthing under control and to talk to him. He said he would and asked me to wait in the waiting area.At 9:20 AM I asked as to the status of my vehicle and the desk employee said he would check. At 9:40 the desk employee informed me that the parts had not arrived. I then asked to the taken to "Larry" after a cordial exchange of words Larry and I went to the parts room and Larry asked the parts manager as to the status of the "lights and for the tracking number." Hew parts manager was very confused.Larry then told the service manager to provide me with a "Rental" until the situation was resolved. I provided the service manager with 3 phone numbers to contact me. I left the shop at or about 10:30 AM.AT 5:35 PM I received a call from Larry and stated that the vehicle was ready and that the shop would close at 6:00 PM. I as having supper with my family about 20 miles away. My wife and I left the meal and left for the store arriving at a bout 5:55 PM and met Larry. The lights were installed and he stated the because of all the confussion he would not charge me. The switch for the lights was installed just below the stearing wheel and obstructed the drivers feet and was broken off within just a few miles.This needs to be corrected in a professional "General Motors" mannerd.Thank you:Gary Rigsby(541) 3898-4805

kboylan

Aug 30, 2010

My experience with Lavery Cheverolet has been amazing! Never have I worked with a dealership/service department that is so willing to meet my needs than Lavery. The communication is second to none. I will recommend Lavery to each person that is looking for a new vehicle or is in need of any service. Harold in the service department is such a caring individual and will work with your schedule to make it convenient. Thank you for all you have done for me! I truly appreciate your kindness and taking such good care of me and my car!

aandreani

Aug 24, 2010

I have known the Lavery family for over forty years, from the founder Mr. Lavery, so his sons, one of which who now leads this dealership. They are always courteous, fair, and offer the extra attention that places them at the top of not only the dealerships located in our town, but also all of the businesses in our community.I have worked personally with sales consultant Greg Ganni for many years. He has taken care of our families automotive needs, helping us select the right car for what our needs are at the time. As my lease came to an end recently, I was not sure what vehicle would be best for me given my current situation. Greg spent nearly three hours with me, helping me choose a car that will fit my needs extremely well. Although I have had the car only a short time, I think his suggestion of the GMC Terrain was right on the money.I would recommend this dealership for its overall excellence from the car sales, to the maintenance, to the rental division, I have had only good experiences.Thank you.

Celine de Peralta

Aug 24, 2010

Setting up a service appointment is always quick and easy at this dealership. The staff is very polite, friendly and helpful. As soon as you enter the building you are greeted courteously and cheerfully. I never mind waiting at the lounge for my vehicle to be serviced because I am confident that it will be finished as quickly as possible.All previous dealings with Lavery Auto have been very pleasant experiences. From the purchase (Mark E.) to regular maintenance (Harold C.). Am been very glad that this is were we bought our Suburban. I also had some minor body work done a couple of weeks ago. Bill (?) also did an excellent job estimating and setting up our Suburban : )

donna florea

Aug 23, 2010

I have worked with Greg for many years and have always been treated in a friendly, considerate, and professional way. He stays in touch with me regarding my car purchases and i appreciate that. Any time I may have questions or an issue, I always get a prompt response.

krnkdee

Aug 22, 2010

Needed a used car for my 83 mother. Jeff searched for the right car for her needs.He would not sell her a cheap clunker that we would have to put money into. He lookedout for her safety. He was patient, curtious and upfront in dealing with us on a used vehicle. He listened to what our whats, and needs of a vehicle we wanted to buy and did not try to just sell us anything because we needed a vehicle. Salesmen aresalesmen but Jeff Day takes a personal interest in his customers. Thank you Jeff.

Marvin Wood

Aug 20, 2010

Highly recommend this dealership and these two Sales Managers, who were extremely courteous and friendly and went out of their way to accommodate us. The Cadillac CTS is exactly as advertised and I am extremely pleased with it. I will certainly return for my next car purchase. Marvin & Bonnie WoodDecatur, Alabama

Claybird

Aug 18, 2010

Accurate description of the condition of the used car I bought, agreed to hold the vechicle until I arrived (60+ mile drive to dealership) gave a fair trade in value for my car, answered all questions and what ifs I presented, respectful, provided accurate finance quotes, friendly and finished the deal in one trip.

paulfii

Aug 16, 2010

I had the opportunity to purchase a new Cadillac from Bill and Todd and was absolutely delighted with the entire transaction. When it came time to buy a used car for my grandson, there was no question where I was going to go - Lavery's. They found the perfect used car for a seventeen year old - sporty enough to be cool but safe, reliable, and economic to keep on the road. Both my grandson and I couldn't have been happier.I've never experienced a dealer that was friendlier, more professional or had the best interest of the customer at the forefront. Well done - Lavery's has a customer life. Thank You.

AliceA

Aug 15, 2010

2010 Chevy Siverado 1500 ext cab rebate = $5,000 A full yank of gas = $58.75 Todd = PRICELESS As always Todd and Laverys went the extra mile to find exactly what we wanted.We have purchased here before and will continue to do so in the future.Great job!!

Mary Morris

Aug 11, 2010

We arrived around Tod's lunch time as we had not called him first so Terry was kind enough to help us until Tod came back We told him what we wanted to see and before I knew he had the car for us to see and drive.By the time Tod returned we were ready to buy . All the sales personal and office help were extremely helpful they had all my information right at hand.I have been doing business for several years and will continue to do business.The Lavery employees are friendly and very helpful. Mary Morris

dlknipp

Aug 10, 2010

We have been a Jeff Day fan for many years. He has always helped us out with our cars, or trucks. Our rate is very good salesman gets us info that we want and need for the car we want. He gets us the price we are able to afford very friendly.

rhiannon33

Aug 10, 2010

Todd and the folks at Lavery care about what I need and want from a vehicle. They are friendly and knowledgeable. My husband and I have purchased several vechicles from Lavery and plan to do so in the future. We trust Lacery Chevrolet. It was, as always, a good experience. Lisa H.

D Freudeman

Aug 9, 2010

Being a business owner located 150 miles from Alliance in Dublin Oh, I cameto Bill Lavery knowing exactly what i wanted for a company car. Bill listenedand gave me a chance to test drive for a day a new Buick LaCrosse which"sold' me on this brand and model. Bill and his folks found a new 2010car matching all my specifications and had it ready for purchase within a week.On delivery day my appointment was met on time, trade in accepted, and an in-service with Jeff oriented me to all the bells and whistles that come witha new CSX LaCrosse. It's worth the drive when looking for new or used vehicles as they can find anything you want and make the experience a positive one. I had been there before and plan to be back next time a newcar is in my future. I recommend you do the same.......just ask for Bill!!

Cindy Viscounte

Aug 7, 2010

I can't say enough about Greg Ganni. Greg was very professional and helpful in my recent car purchase! He took a great deal of time to listen to what I wanted and provided me with options that would meet my family's needs. I bought a beautiful silver Traverse that I am VERY happy with. My husband and I have been leasing cars through Greg for 15 years - he has never let us down! Even after the purchase, we know we can call Greg with any questions about our vehicle. He is knowledgeable,upfront, and honest and will do whatever he can, to make his customers happy. We trust Greg completely and would not consider going to any other dealer!

frfagan

Aug 6, 2010

Best sale I have ever sat through, 1 1/2 hours and I was driving away for the weekendcame back on Monday to have a sun roof put in and the car was done on Tuesday. No matter what department you work with it is great service all the way around, I have came here for service for many years with 0 bad experiences..Fred Fagan

tomstupi

Aug 4, 2010

All employees were friendly and courteous. Mark was outstanding at time of delivery. Andy was knowledgeable through out the sales process. Vehicle presentation was excellent and appreciated having all my questions answered before I went to the dealership.

2greatdanes

Aug 3, 2010

BUYING A CAR AT LAVERY CHEVROLET HAS ALWAYS BEEN A GREAT AND VERY SATISFYING AND COMFORTABLE EXPERIENCE. MY FAMILY AND MYSELF HAVE PURCHASED MANY NEW CARS THROUGH THE YEARS AT LAVERY'S AND WE ALL HAVE HAD NOTHING BUT GREAT THINGS TO SAY ABOUT EVERYONE THAT WE HAVE DEALT WITH. THEY HAVE A VERY RELAXED AND FAMILY-TYPE ATMOSPHERE. I ALWAYS RECOMMEND LAVERY'S TO ANYONE THAT I KNOW IS BUYING A NEW OR USED VEHICLE BECAUSE OF MY PAST EXPERIENCES IN BUYING CARS. I AM VERY VERY HAPPY WITH MY NEW TRUCK.

BRADYPD

Aug 3, 2010

I LIVE IN YOUNGSTOWN, OH ABOUT 40 MINS AWAY FROM ALLIANCE AND I STILL FEEL LIKE THE ONLY DEALERSHIP AROUND THAT WILL TREAT ME FAIR AND LIKE FAMILY IS LAVERY. THIS IS THE SECOND VEHICLE I HAVE BOUGHT FROM LAVERY, GREG GANNI, AND I WILL NEVER GO ANYWHERE ELSE, BECAUSE OF THE WAY THEY HAVE TREATED ME AND MY FAMILY IN A WAY THAT I FEEL AT HOME. THIS TIME I BOUGHT A NEW 2010 BUICK LACROSSE AND THEY GAVE ME A DEAL EVEN I WAS NOT EXPECTING. I HAVE RECOMMED LAVERY AND GREG GANNI TO MULTIPULE FRIENDS AND FAMILY MEMBERS. AS LONG AS THEY ARE IN BUSINESS I WILL ALWAYS BE BUYING MY CARS FROM THEM AND SENDING EVERYONE I KNOW TO THEM.

cockroftbarb

Aug 3, 2010

I had a very positive experience at Lavery Chevrolet, working with Todd B. and David Ewing. I leased a new Buick Lacrosse, which Mr. Ewing had personally selected for me, having been made aware of my taste in cars. Since I had never driven any car other than a Chevrolet, I was hesitant at first; however, he showed me all of the features of the car and even had me go out for a test ride. Todd spent time explaining each of the car's features and even hooked me up with OnStar. My only recommendation would be to not schedule appointments too closely together. At one point I felt "rushed" by Todd, as he had another client coming in, and I felt "guilty" asking him questions. This was a major purchase for me, and I wanted to spend time going over the figures and mulling them over in my mind.On another note, Bill Lavery, the owener, was absolutely accommodating to any and all of my requests. I cannot thank him enough!

giadegirolamo24

Aug 3, 2010

I went car shopping not knowing exactly what I wanted. I was still somehow picky when it came to the selection. Craig was helping me with this selection and was incredibly patient and kind. Each time I asked for something different he would go (sometimes to another city) to make it happen. I love my new car and will be back in 5 months to get a new one from Craig! Thanks again for all that you did to help me find my car I will always buy from you because of your kindness!

ginamod

Aug 3, 2010

Craig Vicars at Lavery is the main reason why my husband and I purchased our past three vehicles in the last 18 months. Craig is very direct and attentive to our needs and answers all of our questions in a timely manner. My husbank and I travel 30 miles one way to come to Lavery because of Craig's excellent service. We will continue purchasing from Craig in the future.

tonyg

Aug 3, 2010

Excellent customer service. Knowledgeable staff and friendly to do business with. They took the time to go over all the car featuers with me and gave me everything that I had asked for. Very professional staff and made the whole experience as enjoyable as possible.

judycroll1

Aug 2, 2010

Greg was so helpful in finding exactly what I wanted, at the price I could afford. He made sure I was taken care of, and I was even provided with a 'loaner' car while my new vehicle was being located and the moneys were made available for purchase of the new car. I felt as though Lavery's and Greg went above and beyond what I had expected, after having a bad experience at a local Chevrolet dealer in my home town, my confidence in car dealers has been re-enforced again. Thanks everyone at Lavery's !!!!

RoyM

Aug 1, 2010

Visited this dealer because of a particular vehicle advertised on their web site and their BBB rating of A+. Online quotation, information, pictures and answers to my questions convinced me to make the 70 mile trip. A relative in the area confirmed their outstanding local reputation. I know that it took hard work to earn that reputation.Sales and support staff were professional and responsive. No reasonable request was denied and the sales personnel responded quickly.I recommend this dealer.Roy Montgomery

Catherine Clizbe

Jul 28, 2010

My experience at Lavery was very positive. I used the internet site to research the kind of car I was looking for and Mr. Bollman was very prompt with his replies. We set a time for me to test drive an Equinox and I ended up buying one that same day. The staff was very easy to work with and made the purchase stressless.

tbalance

Jul 28, 2010

As a totally satisfied customer of Lavery Cheverolet I would like to express my sincere appreciation for the knowledgeable and professional care I receive in maintaining my Pontiac G-6. Whatever my concern, Harold in the service department, handles my needs swiftly and competently. I have been a customer for over 25 years and would not consider buying anywhere else! Teresa

smille

Jul 25, 2010

I came to Alliance becausethe dealership in Louisville closed. Even then, I didnt purchace the car there. They Did excellent warranty work on my car and promised to do the recallwhen parts came in. When I brought my car in, everyone was very friendly and upbeat and the work was finished quickly. I would recommend Lavery to anyone I know who is looking for a dealership that takes care of its customers. Gina A

bookster01

Jul 23, 2010

My husband and I were very pleased with our experience at Lavery Chevrolet in Alliance. From the minute we walked in the door, we were met with friendly, smiling faces. It's nice to work with people who actually seem to enjoy their job. Tod introduced us to Mr. Lavery. It was nice to see him both visible and accessible. Tod was extremely pleasant, professional, and helpful. With his help, we were able to find a beautiful new vehicle, discuss price, reach an agreement, make the purchase, and drive our vehicle home later that week. The whole process was pleasant and helpful. There was no pressure! Tod explained the entire process well, and took us on a tour through the dealership, so that when we return for any needed service, we will be very comfortable. Jim handled all the final paperwork excellently, also. We couldn't have asked for any more. This is our second car purchase from Lavery in Alliance. We would definitely recommend them to others looking to purchase a new or used vehicle.

boulton

Jul 23, 2010

we have gone to laverys for a couple of years now, and have bought and leased five cars, We have had a wonderful experience with each one Greg is such a great salesman. We have come to know him as a friend. Theres is never any pressure with him and he is always very honest. We will continue to come to laverys, and greg for our future cars.

firstsupper

Jul 23, 2010

I have purchased used autos from Lavery Chevrolet in the past, but had not been there for more than 15 years. My brother had recently purchased two cars from Lavery's and recommended that I go there first. He was extremely satisfied with their customer treatment and service. I have known the owner and some of the top sales and management people for many years so I followed my brother's advice. The sales person my wife and I worked with was Craig Vickars. There was absolutely no pressure to look at or buy anything. We gave Craig information as to what we were looking for and he worked for three hours trying to find us exactly what we wanted in the price range we had given him. This also included driving us to the Louisville store to look cars. Once we found what we needed, we drove the vehicle back to Alliance then looked over the vehicle with Craig and made a list of all the items that we wanted addressed before we took the car. We finished up paper work the following day and took the car. An appointment was made to take care of the "fix-ups" and Craig picked up the car and delivered it back to us on the appointed day. The Lavery people from owner to office staff are wonderful to work with if you need a car.

MaryDBoyd

Jul 21, 2010

I usually rent a car from Lavery's when going out of town to see family. Sometimes it may be a moments notice but they are always accomodating. Chad exceeds in Customer Service, which is very important to me, being that I used to be a Supervisor in sales myself. Although he handles business the way a business person should, he is very friendly, makes the customer feel welcome and at ease. Even if I didn't live in town and I had to fly into the area, I would much rather rent a car from Lavery's then dealing with the airport. You can't beat the prices!

robadams

Jul 21, 2010

I learned about Lavery Automotive on the web. I called and talked with Mark Eberling. He was very nice and was really honest about the condition of the vehicle. I drove 3 hours to see the vehicle and figured I would purchase it providing it was what he said it was. I test drove the vehicle for 15 minutes and then we closed on the deal. I was at the dealership for less than 1 hour. I would recomeed them to others. (In fact I already have) Great job!Rob Adams

amysue

Jul 19, 2010

My experience with Greg Ganni at Lavery was smooth and easy. That's why it only took two days to decide we were buying. Greg was honest with us about any other Enclaves or Acadias having the same surging as our previous Enclave. My husband was unhappy with the Enclave one month after we purchased it and were informed by Greg that ALL Enclaves and Acadias would have the same surge. At another dealership we were encouraged to purchace a new Enclave because that was no longer a problem. With the honesty from Greg and Jim Teal, we were able to decide on another vehicle. I talked to Greg in the early afternoon on Thursday, July 8th, and set a time to pick up the Avalanche Lavery had in stock that evening at 6pm. We discussed the Avalanche in detail and I drove away for a test drive. My husband and I returned the truck on Saturday, July 10th, were at the dealership for probably less than an hour and decided to by from Greg. The delivery was set for Monday, July 12th at 4:30 and we were our to there by 6pm, papers signed and deal complete. Greg was great and quite fun. We will be back to deal with Greg when we decide to trade in again.

jimmypan

Jul 19, 2010

Chad was great to work with. I had limited time to work with in the rental of my vanand he was very understanding in helping satisfy my needs. You have one heck of agreat employee here. I will definitely keep your dealership in mind when a purchaseof a new car or SUV should arise.

carolynandskip

Jul 15, 2010

Dealt with Lavery since 1992 and have had superb service and considerations. Greg has been my sales rep through those years and without his expertise manner and personal attention I probably would not feel the Chevy/Family satisfaction. Lavery chevrolet is the first place that I would go to purchase a vehicle for the following reasons: I have only driven cevy vehioles, we are a chevy family, I like purchasing a car in the same town that I live in, it gives me the hometown feeling and pride of purchase. The owner and sales reps are mainly based in the Alliance community. My brothers and cousing have purchased their cars fromn this dealership since 1960.

bhosner

Jul 13, 2010

Harold went out of his way to make me a 'raving fan'.He gave me frequent updates, he made sure the car was washed in and out.He drove the car to the entrance for ease of access.I would recommend Harold and Lavery for exceptional service for your auto.

dobson

Jul 13, 2010

Todd did an outstanding job of presenting available cars that met my requirements. Todd showed me serveral cars and we ended up buying a new Avero. I was so satisifed with him, I also inquired about a replacement for my other car. Todd showed me a Toyota Highlander and I liked it so much that I bought that car the next day.

david m plavan

Jul 10, 2010

Went for a recall. They all were vary nice. I did not prchase my car from them. Robert just filled out the repair order and ask if i was going to wait. I said yes,where could i get a good breakfest ,they all gave me several restaurants in walking distants. When i got back my call was out front waiting for me .

vainshado

Jul 8, 2010

I gave this dealership the rating I did because they were very helpful in showing me the ''tour'' of the car and all of its capabilities. the employee Greg was very helpful in ordering the vehicle and also helping explain the paperwork and such. This was not the first time I have dealt with this dealership or employee. I liked them in the other scenarios also.

friendlycustomer

Jul 7, 2010

* * * * * * * * * * * * * * * * * * * * Honest and easy to deal with. Patient during test drive while we played with all the dials. Andy and Mark were exceptionally nice. Very knowledgeable about pricing and comparable vehicles. * * * * * * * * * * * * * *

scooter`

Jul 6, 2010

I appreciated the time they took with me to figure out what vehicle fit my needs and personality the best. I spent most of the day with Mark and ended up buying a very nice vehicle. Mark did not pressure me but did give me by far the best deal. I ended up with much more vehicle for the price. I would recommend this dealership to anyone. I drove from out of state and was not disappointed. My next vehicle purchase Im sure will be from them.

tommy57

Jul 5, 2010

All the people I have dealt with since I purchased my new Chevy lumina several years ago, have been Super courteous and professional. From sales Mgr Larry to Scott Robb, all of the Service advisors, and the office staff are truly "The Best" and always remember my name. Plus service advisor "Harold" has a special skill of analizing my service needs and making sure my car is dependably maintained in a timely manner. The staff at Lavery are always looking out for me, and that is why I call them my friends and recommend them highly. Thank You all very much.

BEECH/OLETA COGAR

Jul 3, 2010

WE HAVE BEEN VERY PLEASED WITH THE SALES AND SERVICE AT LAVERY CHEV. IN ALLIANCE, THEY HAVE ALWAYS BEEN VERY FRIENDLY, ACCOMADATING AND FAIR TO WORK WITH, WE HAVE ALREADY GIVEN THEM AS REFERANCE KNOWING THEY ALWAYS TREAT YOU WITH RESPECT AND FAIRNESS, WE DON'T GO ANYWHERE ELSE. GOOD PEOPLE AND THEY TREAT YOU LIKE A CUSTOMER SHOULD BE TREATED.BEECH & OLETA COGAR

mkm24

Jun 30, 2010

I found my car on the Lavery website. I was very impressed with the price and eyed the car for several days. I finally called and set up an appointment to test drive. Mark was really friendly and I didn't feel like I was being conned into buying a car that I didn't want, or was in sub-par condition. I did have something that needed fixed on my car before I purchased it, and they went out of their way to make sure that everything was fixed and good to go. I was very comfortable there and everyone was very friendly. I would definitely go back again.

sariseidel

Jun 27, 2010

The salesman, Greg Ganni, did an excellent job locating the vehicle we were interested in for our daughter and helped us with great financing. The service was friendly, very low pressure which I liked, and fast. Our daughter is thrilled with her new G6 and so are we! We'll definitely go back to Greg Ganni at Lavery Chevrolet for our next car!

mpetros22

Jun 22, 2010

Mark and Andy were very responsive and attentive to my needs from the beginning. They changed their schedules to fit mine and made the whole car buying experience a great one. They also helped my wife with some technical aspects of the vehicle after the sale. I will call them FIRST the next time I need to buy a vehicle, even though their dealership is 150 miles from my hometown. Thanks for everything!Mike PetrosColumbus, Ohio

RKirksey

Jun 22, 2010

Every time that I come to town, I generally rent a car from Lavery's. On most occasions, I deal with Chad Sponseller. Chad excels in customer service! He is very professional and courteous, he goes above and beyond to ensure that the customer is well taken care of and happy. Kudos to Chad for making my visit to Lavery's easy and simple, nothing at all like dealing with the rental car places at the airports! The only thing that I would suggest is posting the pricing information along with the different size cars available. It gives the customer more of an idea of what they want to spend and saves time on the phone when speaking to one of the rental department reps.

missy.moulin

Jun 16, 2010

Dealing with Lavery's was the the best thing I could have done when I had my eye on a 2010 Chevy Avalanche! The truck was located at another dealer in Akron, but it took them no time at all to locate it and drive it down to Alliance for me. The day I purchased the truck, Todd thoroughly went through EVERY detail of the truck with me and made sure I understood everything he was explaining to me. Alot of dealerships don't do that! I was grateful that both Todd and Paul took their time with me to make sure everything was perfect with my purchase! If you're looking for a car, you MUST check out Lavery's; you will not be disappointed!

cranston

Jun 15, 2010

Our auto buying experience with Mark was VERY GOOD... He answered our questions and we felt we were treated fairly....Mark made the extra effort to handle the Florida transfer for us....WE DEFINITLEY WILL RECOMMEND HIM TO OUR FRIENDS.... THANK YOU VERY MUCH..... Harold AND Jan Cranston

Lisa Swisher

Jun 15, 2010

I have always hated going into a Car Dealership! I always felt like I got the "run around", never got straight answers, and always felt intimidated and not really welcome.I just want to say, this was totally the opposite! I have never in my life (and I am 48!)been treated like such royalty! It was an absolute wonderful feeling working with Greg my salesman! He took me step by step through the entire process of buying my new car. After going through all the paperwork, he even took me out and sat down with me and went over every possible button there was - the info, the Onstar, phone, radio, seat levers, wipers -- you name it he went over it! After going over everything he then said -"ok lets go to the gas station - you're not leaving without a full tank!" I was in total amazement and could not quit smiling! I was so nervous about buying a new car and he made it so simple! When I went to leave he said, "Now who are you going to call whenever you have a question, or problem???? You call me...!! I have told everyone I work with and know about my experience, and just keep replaying that day! It was the most wonderful feeling, like I was really cared about and being taken care of. And, I won't be nervous to go in for my services! I will remember that day for a very long time!

TjDePoy

Jun 15, 2010

Mark Eberling was a great person to work with. I enjoyed the overall process of getting a new vehicle because of his friendliness and attentiveness. We got a new 2010 chevy traverse, I love our new vehicle and are excited to drive it. Mark and the rest of the staff were quick to answer our questions and make sure we were well taken care of. I would recommend this dealership to anybody who wants a great experience not only in buying a great car, but also in getting treated like the way they expect.

bensonortho

Jun 10, 2010

Traded in my 2001 Corvette for a 2009. I live in Denver, CO, almost 1500 miles from dealership, but they made the transaction easy. The car was delivered safely and was just as it was described. Both Andy and Larry were friendly and helpful, overall good purchase.

conniesue

Jun 9, 2010

I went to Lavery to look at a used Escalade. Todd came out to assist my husband and I and was very helpful. I spent the afternoon there looking at SUV's and the new Buick Lacrosse. He was very patient with me. I decided on the new 2010 Lacrosse after driving it. The funny thing was I had no intention on buying a car, I thought used SUV. When it was all said and done, because of his patience I am driving a car I love. So happy I bought the brand new Buick. The GM deal at 3.9 was also a great incentive for me.

cowgill

Jun 9, 2010

Craig was an excellent sales man to work with. He has broken the stereotype of so many "salesman" out there. We felt he was truely working in our best interest and not of his own agenda. We told him initially we were just looking around and in a few monthes would be ready to buy. He was great about checking in with us and not trying to pressure us into a sale. If he was unsure of a question he made sure to get the answer for us. We would highly recommend Craig and all the staff at Laverys to anyone looking for a great car buying experience. The service dept is also very prompt, courteous and knowledgeable.

luckep

Jun 8, 2010

Mr. Bollman was very knowledgable and helpful. He responded promptly and accurately to my various e-mail questions, and was very patient as I took a long time to come to a decision on the features I wanted to order for my 2010 Equinox. I have been a satisfied customer of this dealership for 28 years. Their service department is excellent, and the quality of workmanship is first rate.

amendolasr

Jun 4, 2010

Mr. Vicars did a great job selling us the used Chevy Malibu. He was understanding and knowledgable of the vehicle, and offered us the best financing that was availble. I 'm now sending all my friends to Lavery's and especially to Mr.Vicars. What we liked about dealing most with Mr.Vicars was his great sales manners ...not pushy and not crowding you, he let us walk around without being overly pushy.

charlenenaso

Jun 2, 2010

We have bought 6 cars from Gregg Ganni. In 2006, we moved to Chicago for a job opportunity. We needed to get another used car for our daughter, Melissa. Greg found her a great used car in 2003 and now it is time for another car. I would never buy a used car in chicago because we don't trust anyone. We called Greg and in a week and a half he found a beautiful 2009 Saturn Vue. He had a video made to show Melissa because of our miles. We drove in and everything was perfect. The service, the professionalism is way above and beyond anything you could ever imagine. Greg isn't our salesman, he is our family. He treated us as family. The old fashion way of doing business which is very rare in this "Big Business" country. All I can say is that Greg is a great asset to this dealership. I feel very fortunate to have worked with him.

rsamblanet

Jun 2, 2010

My husband and I stopped into the dealership to look for a 2500HD diesel truck. We knew that since it was the end of the model year that finding this type of vehicle may be a challenge but we had no idea how challenging. Todd searched for our truck for two weeks, in no less than four other states until he finally secured our vehicle in Michigan. Todd went above and beyond by communicating his findings with us even on his days off. The final truck did not have some of the options that we wanted but once again Todd came through and had the options installed on the truck prior to the day of pickup and we LOVE the final product! My husband and I could not have been more impressed with Todd's persistence and willingness to to whatever it took to make us happy. We enjoyed doing business with Todd and Lavery's and will most definately refer all of our friends and family in the future.

sirlance

Jun 1, 2010

I must say that the customer service was awesome...Everyone i met was friendly and Greg is a piece of work...I said work...Greg was up-front with everything from price, to warranty...he gave me the best numbers on both a lease and a buy...and the bottom line is he gave me the best price in town...and the nicest looking truck too!!! Greg is definitely good people...and i hate car dealerships...Thanks Greg

tcraft759

May 25, 2010

Excellent experience! Sales person was very experienced and cooperation without being "pushy". Questions were answered truthly and promptly, there was excellent value and extraordinary vehicle preparation. Definitely customer oriented. Will and have recommended the dealership to others.

Truth100

May 25, 2010

This was the easiest purchase of a car I have been involved with. It was quick and painless. Mark and Lavery Automotive were professional, helpful and courteous. I would recommend them.I found the car over the internet. I sent an Email after hours. Mark called promtly the next morning to further describe the Buick Enclave and ask if I had any other questions. The online description of the vehicle was extremely detailed with an abundance of pictures of the interior and the exterior. he told me what he needed as far as information on my trade and I sent same along with pictures. We negotiated over on phone came to an agreement. he took care of financing, beating my credit union's rate.The car was ready for pick up when we arrived and was exactly as described. We left with the car in about an hour.

wendywalters

May 25, 2010

I needed to get out from under an SUV I currently owned and had heard from a relative that Salesman Jeff Day was very friendly and had taken good care of her and her husband in various car purchases in the past. I contacted Jeff Day and told him what I was looking for and within just a day, he found a used auto for me and made everything so easy, we did most of the business over the phone! I live an hour away so that was very important. Jeff is such a pleasant and friendly person. Very helpful and mindful of what I wanted in a used auto. Also, I was able to get a better trade-in for my vehicle than what I anticipated, which made the deal even better! The next time I need a new car, I'm calling Jeff Day at Lavery Chevrolet.

Billy R Springer

May 24, 2010

My wife and I had bee looking at new vehicles for over a year, but was undecided as to which vehicle we would be happy with. One day we stopped at Lavery's and met with Todd Bollman. Todd was very professional, not a pushy car salesman and easy to talk to. Of course Todd was interested in selling us a mew car, but he seemed like he was more interested in selling us a vehicle that would fit our needs and one we would be happy with. After test driving an Equinox, we decided, that was what we wanted. The only thing wrong, it was a four cylinder, wrong color, and did not have the options we wanted. Todd sat down with us went through all of the options and ordered us what we wanted. He also checked with other dealers before and after we ordered the Equinox to see if he could find what we wanted. My wife and I stopped in one day to see Todd and check on the status of the order. While talking with Todd, I let him know that I had totaled my 2005 Avalanche. Todd told me he had a 2009 Silverado, that he just got in. After test driving it, I bought it. I don't consider Todd as a car salesman, I consider him as a very good friend.Before I bought any vehicles from Lvavery's, I had repairs done on both of my vehicles. Their service department took care of both vehicles (brought in on different days) the day I bought my vehicles in, the price was reasonable and everyone was very friendly.

Lindsay Hostetler

May 24, 2010

I would absolutely recommend this dealership to anyone who is looking to purchase a vehicle. Often, car dealerships make me feel like I am being pushed in one direction or another, which is frustrating. However, when I visited Lavery Automotive in Alliance, I felt I was shown all my options and given genuine advice when I asked for it. Not once did I feel pressured during my visit. I was offered a test drive in the car I was considering, I was given privacy with my father to discuss how I felt about the car, and Todd and the other associates at Lavery ensured that all my questions were answered before I left the dealership. Todd continues to follow up with me to see if I have any questions or issues, and to make sure everything is going alright with my 2010 Camaro. I am always greeted with enthusiasm when I go to this dealership, just as I was when I first walked in the day of my purchase. I thank Todd and the other Lavery associates for their patience, attention, and excellent service.

erbyderby

May 23, 2010

First of all....I want to let you know that I hate the process of buying a car!Greg Ganni has made this process painless. This is the third vehicle we have purchased from Greg. My wife and I were in the market for a new SUV/Crossover. I called Greg and let him know the requirements of the vehicle we were looking for. Greg called within days of my request. We negotiated quickly on an out-the-door price and we now own a 2007 Saturn Outlook. Thanks Greg!Jason Alliance, Ohio

cheryl24

May 20, 2010

Well, first of all, this our third vehicle purchased from Lavery's in the last four years. Our reason for coming back is due to the friendly (and not pushy) people at Lavery's. We have been very pleased with the vehicles that we have purchased. We are a little picky in exactly what we want in a vehicle and they have managed to find us exactly what we wanted all three times, and for what we considered a good price. My husband and I are both very busy people and I have been to other car dealerships in the past that have wasted far too much of my time "playing games". Lavery's is not like that at all.Craig Vicars is an exceptional salesman....extremely consciencous...and truly works hard to meet the needs of the customer. We have referred many friends, family members to Craig at Lavery's and many of them have purchased vehicles and always tell me how helpful and nice he is to deal with. Another quality I like is that he always checks back after he has sold us a car to see how things are going and if we are happy with our car.....and by the way I love my new car. I just purchased the 2010 SRX Crossover fully loaded and it is a beautiful car with many nice features. Lavery's is fortunate that they have a lot of good employees and I would highly recommend to people to check them out if they are car shopping!

Fred Gross

May 20, 2010

As a salesman Jim Wolfe did an exellent job in working with us to come to a decision on purchasing the car which I had spotted on the internet. He was very professional in hia approach and answered all of our questions. I was very impressed with Lavery's overall approach to car sales. Fair pricing of their cars, no hagling, and fair evaluation and pricing of our tradein. The fact that the salesmen are not on commission but on salary helps, I think, to make the car buying experience much more pleasant and not pressure filled. Thank you Jim for that pleasant experience.Fred & Helga Gross