Used Cars for Sale at Lenz Truck Center in Fond du Lac, WI

flyandbuy

Nov 15, 2016

Last year Paul Parent helped me find an F150 short cab long box with less than 10K miles. That was a difficult job and I was very pleased! Thus year I needed a king cab with a long box. Short boxes are a dime a dozen, but Lenz found a clean long box truck that fit my business perfectly.I'll be back when I upgrade my F350.... start looking Paul.....

Clarisabel Abreu

Nov 13, 2016

With the help of Mike Buhler, I was able to leave with an amazing vehicle. I will be forever grateful and most of all blessed that Mike Buhler was able to come through for me. If your at your witts end with your vehicle, and dont know what else to do... go to Lenz Truck and ask for Mike Buhler

ToledoGMC

Nov 13, 2016

Originally the truck I was interested in was not in within the price I was willing to spend. A few weeks after talking to Jake about the vehicle he called me back and said they were willing to drop the price. The conversations got a little more serious and we discussed condition and price of vehicle. Being from Toledo, Ohio I explained to Jake that I was willing to purchase the truck if it was in the condition that I had hoped it was in. He was more than willing to send pictures and video per my request. I asked him to describe any scratch scuff or any flaw the truck had. He made me feel confident enough to make the drive. We discussed price on the truck and also a trade-in that I had before I made the trip. Arrived at the dealership took a test drive, looked the truck up and down and decided it was the truck for me. Was in and out of there in about 2 hours. The only "complaint" that I have is that the truck was not detailed and could have used a full tank of gas. I know the gas may be a little petty but I had hoped that the truck would have been presented to me in the best possible condition. I would highly recommend Jake and Lenz to anybody and everybody. May be a hard sell being 400 miles away but I will do my best.

Hbarts

Nov 10, 2016

Mike buhler was very helpful with finding me a truck. He doesn't rush you into buying a truck, he helps you in every way he can so you are comfortable with buying a vehicle. I'm glad that he could help me find a truck that I liked, and the truck was in very good shape.

jason

Nov 10, 2016

Needed a nice truck for a good price. They delivered, full service and great support! All questions answered, Brandon was a super nice and professional guy.

Lance Bushard

Nov 9, 2016

Brandon and sam went above and beyond to get me out of a pickle. Once I got to the dealership it was easy sailing! Thank you I love my GMC Sierra! My only complaint is it was a little dirty on the outside when I got it! Minor I took care of it!

Truck guy

Nov 1, 2016

Great experience from start to finish this is the first time i felt like I got a fair deal and plan on going back next time I need a vehicle.

truck guy

Oct 26, 2016

Very friendly and very helpful. Will give you all a thumbs up. Will be back when I need another vehicle. Thanks again for all of your help.

AmyjoeFDL

Oct 21, 2016

I know it's Lenz Truck but they had the car I wanted, nice people, fast, and Awesome car.

Don Russell

Oct 21, 2016

Good selection, good experience overall. Keep in mind, you do this every day. I only do it once every 10 years. Some of the process was a little rushed. This is the second truck I bought from Lenz. I would do it again

Mike228

Oct 13, 2016

Inquired on a 2015 Silverado in the morning, explained we had a trade in with a lien. Jake at Lenz was an absolute pleasure to work with. We arrived that night by 6pm, test drove the new vehicle and also received a cash offer on our existing truck. We were on the road that night with our new Chevrolet Silverado 2500 HD by 8pm. A big thank you to Jake as well as Sam for an amazing visit and transaction. We will be referring our friends and family without hesitation for years to come.Mike and Amanda

Brian Roberts

Oct 8, 2016

I was able to find the truck I required, which was a low mileage late model dually. It was in good shape and I was happy with my purchase.The dealership is quite busy so I did get the feeling I was being rushed along.I worked with Brad the owner, so our discussions were frequently interrupted by his phone ringing and his need to attend to other business, which is understandable.So you may want to work with a regular salesman if you want more detailed attention.I make my living driving my truck all day every day so it will be worn out sooner than most, and I intend to shop at Lenz Truck in the future for it's replacement.

mnjlars13

Oct 7, 2016

Marty Krepsky really was knowledgeable and friendly. He explained everything to us and gave us the help we needed. We will not hesitate to go back to Lenz Truck in the future. This is outstanding customer service. Thank you.

I =E over R

Oct 6, 2016

Paul Parent,was great to work with. Best buying experience I have ever had.I will tell other people about my great buying time at Lenz Truck.

Denny

Oct 5, 2016

This is the 2nd time I bought a truck from Lenz, I worked with alot of sales people over the years and Always bought from the same Ford Dealer.I was so in pressed with Paul Parent that I can't say enough about him. Everyone was very friendly helpful and answered any questions that I had.the guys in the Parts Department were very friendly as well and were Fun to be around and priced out the extras that I needed. I also want to give the Detailers a big Thank you for the great job they did cleaning my 2013 Ford F-150 Lariat, everyone that see it thinks it brand new. Thanks to everyone at Lenz Truck for making my buying expectant so much Fun.

Lariat

Oct 5, 2016

I was very pleased with everything through the buying process at Lenz Truck with the purchase of my F 250. Zach Vander Grinten was very thorough and professional in explaining everything concerning the truck. I really enjoyed working with him and the crew at Lenz. The next time I am in the market for a new ride I will be back.

rheiny21

Oct 5, 2016

Worked with Jake Robert's from the start. Very helpful. Easy to talk to. Great buying experience. Would recommend working with Jake at Lenz truck center

ryan.stillions

Oct 5, 2016

So what are the odds of this? Twice now in the last coupe of years, we did nation wide searches looking for just the right truck with very specific requirements. We're also horribly fussy about condition. In both occasions we only located 10 or fewer matches nation wide. What are the odds that in both those purchases we found exactly what we wanted at Lenz Truck Center? That's not a coincidence folks. Lenz has an extremely high bar when it comes to offering low-mileage, exceptionally clean vehicles, at fair prices. If and when we have to locate a third truck, I'm saving myself the nation wide searching hassle and will probably just buy right from their website listings sight unseen (I live out of state). I've come to trust them that much. Their entire team (in both sales engagements) have been great to deal with and there wasn't one aspect of the entire process I could ask them to improve. You guys rock!

sturgis.com

Oct 4, 2016

Good salesmen ( Zach ) lot of new items on this truck and he took the time to go through them with me. Truck was what he said it would be, also the staff were also polite and friendly, made a home like surrounding.

bvolley

Oct 3, 2016

Paul and Sam were great to work with. It was nice to have a straight forward car buying experience the way it should be. Fair price and trade along with great service. I've already recommended them to others and will do so in the future.

nissa78

Oct 2, 2016

Been just about everywhere searching for a car due to me being under a chapter 13 it was so hard but Dave Reilly was willing to work with me and now am driving a 2011 Chevrolet impala the processwas very easy and fast Thank you Dave

Thomas Sowatzke

Oct 1, 2016

EXCELLANT SERVICE FROM ZACK AND DAVE!!! DEFENITLY WOULD BY ANOTHER VEHICLE FROM THEM AND WILL RECOMMEND MY FRIENDS!!! THEY MADE SURE WE UNDERSTOOD EVERYTHING ABOUT THE SALE AND OUR NEW VEHICLE!!

Big D

Oct 1, 2016

Bought a 2014 GMC with great assistance from Marty. Lenz/Marty were great to work with! Would highly recommend them, in fact I already have. Marty answered all my questions and was able to recommend a truck which we purchased. He was attentive and easy to work with. The entire experience was a pleasure! From going to the lot in person, over the internet and face to face with Marty, the entire process was seamless. Once again, if you are looking for a high quality pre-owned truck, Lenz Truck Center should be your only stop. Say hi to Marty and the gang when you do.

DissatisfiedCutomer

Oct 1, 2016

If you are considering buying an auto here, beware of possible BAIT AND SWITCH PRACTICE.We test drove a 2 vehicles one weekend. We liked one vehicle slightly better than the other.We did not make a deal that day, but decided to take more time to search.A few days later, we get an email from a salesman "SKip". This is copied directly from his email:"A few weeks ago you had contacted us about the 2014 Toyota FJ Cruiser below. I have been just told by my manager that I need to find a way to get this FJ Cruiser sold to you. What is it going to take to put this deal togehter?"I replied with an offer and he responded with this:(directly quoted/copied from his email:"Would $32,000 on the tan one get the deal done?"So, we decide to stop in there a few days later to take another serious look at the vehicle and very ready to make a purchase. We asked for Skip as he was the one we talked with the first time we came in. (Although neither of us was keen on him because the first time we were in he attempted to negotiate a price at the reception desk, which is very uncomfortable and not confidential.) Skip got the vehicle for us and we again took a test drive, and looked over the vehicle. We went back in, and thankfully SKip took the time to at least take us in his office to discuss a deal. I asked what the best he could do would be. He said, $32,000(which is what his email had said). I asked if he could swing $31,800. He said he would go ask his manager. To our surprise he came back and jacked the price up about $500!!! He lied to our faces and said that his email stated that he would check with his manager on a the $32,000- he never said that as you can see from the entire email quoted above(sans advertising logos, etc) So he gets us in there by baiting us and then changes the price once we get there. These sales tactics are insulting, unprofessional, and a waste of customers time. If this is a personal sales practice by Skip, management should be aware of it and seriously considerhow a representative (salesman) becomes the face of the dealership and can greatly compromise the customer's experience as well as future sales.No customer wants to be deceived, lied to, or insulted. Customers can be a company's greatest and worst form of advertising.

Amy

Sep 30, 2016

We are very happy with the service we received by all who helped at the Lenz truck. From our sales perfessional to the financing agent. Jake Roberts was very helpful and professional. Jake was prompt to answer all questions even after business hours. He was willing to help us learn the awesome features of our new Explorer. The financing professional Sam moved things along and made the process easy. We will definitely be back for our next vehicle.

Scott

Sep 29, 2016

After struggling for a week to find a new truck with the exact colors and options I wanted, I took a shot in the dark and checked Lenz auto's selection to see what was available. To my surprise I found the perfect match. When I realized that getting it used with 14,000 miles in the 2016 model was going to save me $15,000 I was completely fired up. I called up and spoke with Skip. Within an hour I had driven from Lake Country and I was taking a test drive. Loved the truck. It was exactly as advertised. Purchasing the vehicle was crazy easy. Thank you Lenz auto and Skip for a great truck buying experience. When my wife is due for a new SUV, i know where we will be starting.

TONY PALELLA

Sep 27, 2016

I delt with Zach VanderGrinten. I live in Il and did most of our deal over phone and texting. This was something new to me. Zach delivered everything that was promised to us and more a awesome 4x4. we were there for about 40min to do paper work and buy the truck. i have recomended LENZ TRUCK CENTER to all my freinds. Thank you Zach for outstanding experience!!!!

Bubbaf150

Sep 27, 2016

My experience at lens trucks was great they helped me find what I was looking for and Got me the best financing they could. Not to mention they have so many trucks to choose

arnie325

Sep 23, 2016

I just purchased a 2016 Silverado from Lenz Trucks and was surprised at their selection.Our salesman Jake did an excellent job helping us out since we weren't exactly sure what we wanted.Oh, and the price was great too. Thanks Lenz and Jake.

MikeL

Sep 23, 2016

I did get the truck I wanted at a fair price, but my Salesman Steve Svendsen intially didnt act like he wanted to help me find the truck I was looking for and when i couldn't find it after walking all over the lot, I came back in and he was with a different customer. Another Salesman asked if I needed help and I explained to him I couldnt find this specific truck I had driven over an 1.5 hours to look at, instantly he said "oh its in the back," and took me back to look at it. The finance part was pretty smooth, but because my bank was "closed," they wanted me to come back the next day, which meant me driving another 3 hours to get the deal done. The next day I arrived to find them telling me the bank was still closed that day, but could do everything anyhow. So why couldnt that have been done the night before and saved me near 3 hours on the road? Other than that the Finance dept did a good job finalizing the deal. Maybe I'm spoiled from my other dealerships, but they have always given me something as a "thank you" for purchasing from them...sweatshirts, car cleaning kits, hats, oil changes, gas cards and Steve offered only a handshake. After asking-- he did surface with 2 hats for my sons. Lastly, we left and I got about 3 miles down the road and the fuel light came on, I was less than happy! I returned, had to wait as Steve was with another customer. When he was available, I explained to him the first stop you make after buying a new truck, shouldnt be for gas! He then supplied me with 2 gift cards for gas, which didnt even cover the cost of filling the truck. So as you can read, I wasnt overly wowed with my experience.

John y.

Sep 22, 2016

I just purchased a 2011 Silverado from Lenz Truck Center today and it was the easiest vehicle purchase I have yet to experience. Steve the sales manager was extremely helpful, did not pressure me, and even though my trade in had issues, he still gave me what I thought was a fair price. I worked with Sam in the finance dept. and that went just as smooth. I would definitely recommend Lenz to anyone shopping for a new truck.

Upnorth

Sep 20, 2016

Lenz dealership was fairly easy to work with. Zach was professional and friendly. When it came to the purchase price I did not negotiate much on the price, $40. I did ask to purchase a toneau cover at cost and did not receive an honest price. That disappointed me. When spending $37,000 on a vehicle a little token would have gone a long way. Because of this, I am not sure if I would recommend this dealership to anyone else. Trust is huge item! That is the reason for this low rating!

angelica

Sep 19, 2016

My fiance and I had a great experience at Lenz Truck Center. Zach was very knowledgeable and efficient. We are very pleased with our truck purchase from them!

1indian

Sep 18, 2016

Great experience Paul said he would have truck ready and waiting I pulled up there it was ready to go , paper work was fast and painless ,would recommend this dealership. Thank you Paul Parent for great experience.

Blazinhorse71

Sep 16, 2016

I will start by saying that Sam and Steve took very good care of us. The truck that we were looking at was up front and ready for us to drive . They answered all of our questions and concerns. Everyone at Lenz was courteous and friendly and made you feel at ease. I will recommend Lenz to friends and family and anyone looking to buy a vehicle. Never new it would be so fast and easy! Thanks Lenz .

Tkoz44

Sep 14, 2016

Great truck buying experience. Steve Svensen's business was no pressure and to the point sales. From their website to showroom, and best prices in the Midwest. I traveled from Chicago because it was worth it. Good job Lenz.

kash5987

Sep 13, 2016

Found the truck and value on my trade I was looking for which I was not getting locally. Made the trip and very happy. Excellent service with no pressure.

Patty

Sep 12, 2016

We were very impressed with the professionalism, knowledge, and cooperation with Brandon and the Lentz staff. I will recommend this dealership to friends and family

John9651

Sep 11, 2016

Very easy to work with. No pressure at all. Very busy when I was there but didn't take long to do the transaction. I will buy my next truck from Lenz

Pleased Buyer

Aug 30, 2016

Excellent vehicle selection. Excellent, accurate pricing.Excellent, professional staff.Will absolutely be purchasing again from this dealer and would recommend family and friends to do the same.

50sCarStuff

Aug 29, 2016

I found the truck that I was looking for at this dealership. I contacted them online and received a reply immediately from Marty. I drove 2 hours to the dealership to check out the truck, and purchased it. Marty and Brad made the purchase easy because of their professionalism.

Doris B

Aug 29, 2016

My husband and I were recently in the market for a used truck. We dread the shopping experience in general and were not looking forward to another long drawn out process. We were led to come to Fond du Lac to Lenz Trucks, mostly through the commercials. Our experience with Skip and the staff was just tremendous. Everyone was kind and helpful. The whole process of searching, test driving, and buying only took 2 hours, which is considerably less time than other businesses. Skip took the time to find out what our needs were and then brought a few trucks to us to test drive. We found exactly what we wanted. He let us know that the sticker price is what it is and there is no negotiation of the price. We had already been searching online and knew that the prices were within the area norm. We had a 3 day bumper to bumper coverage and found 3 small things on the truck that needed to be repaired. They had us bring the truck in the next day and fixed everything with a smile. We were treated like family and really appreciated the overall experience and look forward to continuing our relationship.Thank you for making the experience of buying a truck and receiving services a pleasant one!

Jennifer Price

Aug 27, 2016

Bran Lenz is a wonderful person and a real humanitarian. My Sister was walking, she fell on an unevensidewalk. Brad was driving by, his daughter saw her fall, told her Dad, he turned and saw that she was still lying on the sidewalk. He turned around and went back to help her. He got her up off the sidewalk and gave her a ride home, he also offered to take her to the hospital. My family and I would like to thank Brad for helping her. She broke her wrist in 2 places and had to have surgery to put pins in to set the bones. She didn't have a cell phone to call for help so his stopping to help her was a real God send Thank you so much Brad.

Mary R Liebzeit

Aug 26, 2016

I had been looking online for a 2500 diesel truck to pull my horse trailer with, but knew little about diesels. Mike took the time to answer all of my & my mechanic's questions, was very well informed, & very patient with us. The paperwork part went quickly & I was on my way with my new used truck before I could almost believe it.

FordGuy

Aug 22, 2016

After shopping dealers in Southeast Wisconsin and Northern Illinois, I decided to take a look at Lenz Truck. The first thing I noticed was how much detail and explanation was put into each vehicles listings on their website. I was pleasantly surprised they not only had couple trucks I was looking for, but several. I decided to take a drive and was introduced to Skip Parent. Skip was very professional and walked me though what my options were and answered all my questions. Once we determined what best fit my needs I was introduced to Sam Pegram. I was surprised at how hard Sam worked on my financials and was able to beat my personal banks interest rate and term. I want to thank everyone at Lenz Truck Center for making my purchase experience better and easier then I could have imagined. Thank you Skip, Sam, Justin and everyone at Lenz Truck Center for a great buying experience. I will be sure to share it with everyone.

Michael Weis

Aug 19, 2016

I found the Mustang I wanted and Zach made it possible. There was an issue with the rear bumper and your service/body shop did a great job. Thank You!

Schultzy

Aug 18, 2016

This was my first experience with Lenz Truck Center. I found them searching the internet for a particular truck, and they had one on their website. I live about 45-50 minutes away so I phoned the dealership to confirm that it was still there. I spoke with Brandon Floerke, who informed me that it was still available. We made arrangements to see the truck, on the morning of the day we were going to meet, I found another truck on their website. I called Brandon to confirm it was still available and it was. He said "I"ll them up front and ready for you when you get here." Not only were the 2 trucks there, he took the liberty of bringing another one he thought might fit our needs.I can't say enough about Brandon. No pressure, just a civil, mature conversation. We hit it off right away as we have similar interests. After test driving several trucks, we ended up purchasing the second truck I was interested in. It was worth the drive to have a pleasant experience.

Charlie

Aug 18, 2016

The internet listing on my truck was very thorough - the collection of photos and the video answered most of my questions. My sales person, Jake Roberts, made my truck buying experience enjoyable. I would highly recommend Lenz Auto for your truck buying needs!

cpal

Aug 17, 2016

Made my purchase as smooth as could be. Quick, easy transaction. Second vehicle I have bought from them. Would definately be back for my next purchase.

F250

Aug 15, 2016

These guys are awesome, I recommend them to anyone. Professionalism from the entire staff is top notch. my experience with them was like no other. So glad I took the opportunity to work with them. Completely satisfied with my experience and purchase.I will for sure be telling family and friends about Skip Parent, Dave Reilly and Lenz truck center, they have my business.

Mike Wash

Aug 15, 2016

I just purchased a 2016 Ford F150 Lariat. This is the 5th Truck I have bought from Lenz in the last 15 years. Every experience is handled with honesty, Integrity and the utmost professionalism. I have worked with everyone from Brad and Brian Lenz, Mike Buhler, to the most recent experience with Zach Vander Grinten and Dave Reilly. I would rate my experience a five star 10 out of 10. I will buy my next truck from them as I know my family will as well. Zach, keep up the great work you do with customer service and satisfaction.Thanks again Lenz Team!!

ralpht35

Aug 13, 2016

What an adventure to add to my life's experience. Mr. Buhler is I name to remember for sure, and has walked somewhat of a journey with me to getting my first new truck. I know it's 2016 but this 2015 F150 that he sold me with all the bells and whistles is more than new to me and all I wanted in my Ford. Such a piece of art and machine this truck is and Mike made this dream come true for me and my family. Long story made short, Mike and Dave reached back out to me regarding a chance to get this deal done and we all did just that. Other dealers would have went on to the next buyer, but this team took such a chance on me as I did with them and made this happen. Like you said Mike trust and commitment makes a great dealership and you guy are more than just that. Mike, I greatly appreciate all your efforts in this and determination in getting this done for me. It was pretty exciting and such a risk taking feeling on my end being that I had to come so far, but in the end it was all so worth it, thank you my friend, and I hope you didn't think I wasn't going to come through on my end with this review. Just wanted to wait until I was off to really put this together for you man. Dave, I didn't get to meet you when I was up there and really wanted to shake you hand to for the wonders you did in getting the interest rate lowered which saves me money on the payments, thank you for that. You guys are great and I sure have spread the word when I got home about my short adventure. My uncle is looking to purchase a truck his self and I shared with him where I got mine from and he was shocked and WOW'd, and said it might not be a bad idea to do the same thing. So Mike be on the look out, he's got your contact number and his name is Mark. Take care guys, and again thank you so much... Sincerely, Ralph (Florida)

downtuned88

Aug 10, 2016

I searched autotrader for the perfect truck, and found it at Lenz. This location has like new trucks at excellent prices, and the staff are extremely helpful with knowing what truck is right for the individual, without being a typical pushy salesman. I would recommend anyone looking to get a like new truck with very low miles but without the dealership high prices to buy from Lenz! I was very pleased.

Jeffs41

Aug 10, 2016

If you're looking for a truck go to lenz! Zach was the best salesman I've ever had period. I had over a hour drive one way, he had all the paper work done and i was out the door on my way home in 20min. Only option I want still is electric start. So ill probably get that done at the dealership 5 min from my house. But if lenz was closer i would definitely go there.

Marco

Aug 10, 2016

Did a great job in making a bad experience right .. and have the nicest line of used trucks I have ever seen ..Shared my experience with management and they made it right . Will be the first place I look for my next truck

lawlec48

Aug 9, 2016

I worked with Zach and Sam to purchase my second truck from Lenz Truck. I have been impressed with the quality and selection provided by Lenz Truck and the service has been great. I had an eye of the truck that I wanted both times, so when I arrived, I was able to test drive the truck, come to an agreement and complete financing within less than two hours each time. If nothing else provides you with a sense of my trust in Lenz, take into account that in 2011 I drove from Denver, Colorado to make my first purchase from Lenz. Although a shorter trip, I didn't think twice about driving from Madison to make my second purchase in 2016. I'll be back when I'm looking to "upgrade" my truck in a few years.

Madison

Aug 8, 2016

Steve was very helpful and accommodating when it came to purchasing my 2013 Ford F-150, especially since I changed my mind on the original truck I was looking at. Everything was ready to go thanks to him and the rest of the purchasing process was very painless. If you are looking for a quality truck, this is the place to go!

Rob

Aug 8, 2016

My brother-in-laws both bought their trucks from Lenz and told me if I was going to purchase a truck Lenz was the place. They were both spot on. Steve was fabulous and I would highly recommend this dealership and Steve if you are looking for a truck.

Rogers816

Aug 4, 2016

Their website was dead on and professionally done. I was hesitant to purchase a vehicle 3 1/2 hours away. Especially after my last purchase out of state. Believe me, I called several times with many questions. Zach answered any and all questions while not being a pushy salesman. They were very professional and made the trip and purchase well worth ir

Rdfure37

Aug 3, 2016

I called Zach VanerGrinten (sales) to verify the 2014 Ford Escape was available. He assured me it was available and followed up with a text right after our conversation and before our arrival that afternoon to verify before we drove 1 hour to see the vehicle. He was knowledgeable and professional discussing all the options on the vehicle. He had the car already pulled in front of the building and ready for us to test drive. There was no pressure, fair pricing, and good trade-in value. From arriving to driving away with the vehicle only took 70 minutes, which included buffed out a paint mark I noticed, car washed, and ArmorAll the inside. I would highly recommend speaking with Zach! I will be back for future purchases.

Ronald Rosten

Jul 31, 2016

I traded in my old 2004 Ford F-150 for a 2015 F-150. Brandon Floerke was my salesman at and I would highly recommend him. I've purchased several vehicles from dealerships in the Wisconsin and Illinois area and can easily say he ranks at the top of the list. He approached the sale in a very professional and straightforward manner. After the sale was finalized and I left the dealership, I was really glad I went there. I didn't feel like I'd been hustled, unlike every other car buying experience I've had.

Tt1

Jul 30, 2016

I called Lenz to swap my Jeep Rubicon for one they had online. 2 days later I went and did it. 55 minutes at Lenz and I was on my way

bc12852

Jul 30, 2016

Best experience I have had trading vehicles. No pressure, great selection, fair prices, and good trade-in value. Entire transaction was quick and easy. Jake was very knowledgeable and spent time explaining all the bells & whistles on my new truck. I'll be back to Lentz when its time to trade again.

Alex

Jul 29, 2016

I was looking for a good deal on Porsche Boxster that had low mileage and clean carfax. Mike took care of me from beginning to end. I highly recommend working with him as he is fast with his cell phone and texting me back.

CO42

Jul 29, 2016

We went to Lenz to look for a full-size truck. What was nice is that we looked through the lot without a salesman hounding us and when we were ready we went inside and were able to talk to a salesman with a list a trucks to test drive.

Doug Roffers

Jul 28, 2016

I purchased a nice Ram truck from Mike Buhler. He was honest and good to work with. No pressure at all so the purchase was fully on me to decide. All departments were very good in the sale.

dlmoore74

Jul 26, 2016

First really appreciated touring through your vehicles without being pressured, Met Zach on first visit, pleasant, professional, and not aggressive to sell, let the customer, have time to think and talk. Next allow the customer to test vehicle without shadowing. After first visit follow up email from Zach letting us know he was there but not pressuring. Your web site very professional, user friendly and always up to date. Follow up on vehicle we bought just great. Thank you Zack. Your finance person another professional and well versed. Last your delivery team. Ed your delivery man said he would be at the house at 2:00 pm and arrived at 2:10 pm very good. Thank you all Dave Moore

Thats my truck

Jul 19, 2016

Wasn't finding what I was looking for so I took a ride down to Lenz. Found one and drove it home that same day. Everyone there was so friendly and helpful.

jzehren

Jul 17, 2016

I gave an excellent review because everyone was very helpful, cheerful, honest, and willing to help us wherever possible. They also got things done in an efficient manner.

Hazzie

Jul 16, 2016

Extremely professional, and courteous. Brandon was a joy to deal with! He worked hard to get me a deal I could afford. Very happy with my new truck, thank you Brandon for all your time and effort. Would highly recommend Lenz Truck Center, ask for Brandon and you won't go wrong!!

Thomas Jonas

Jul 15, 2016

Our sales experience was very good. I was looking for a truck with one of two specific colors. They had both colors in stock. There was no pressure. Brandon listened to what I wanted and what I wanted to spend. I would recommend him to anyone looking for a used vehicle.

Ford150

Jul 14, 2016

I had simply checked the internet for trucks around the area. Well, low and behold I found one that caught my eye at Lenz Auto. I contacted Mike Buhler on my interest and he was very helpful in regards to the vehicles availability and when we could set up a time to take a look at it. So we got that all set up and I got to the dealership and he greeted me at the door. Very nice dealership, just in the way everyone and anyone is helpful, they don't get right in your face like most places they just ask if you need anything and let you be on your way. So I started talking to Mike Buhler and he said no hurry with my test drive and to take my time. Take it on some back roads and make sure it is sound for your liking. Very helpful in every aspect even letting the test drive go the way he did, it actually lets the costumer be themselves and look things over on they're own without some salesman looking over your shoulder. I recommend this dealership and sales team to anyone, well put together! Thanks Mike!

Sticko

Jul 6, 2016

This was the first time I didn't have to spend a whole day at a dealership. Mike Buhler was very honest and upfront with everything. I would definitely go back.

Mark Taylor

Jun 29, 2016

We lived in the Milwaukee area when I bought my first Truck from Lenz. We now live near Minneapolis MN. It was worth the drive buying another truck...They are the most professional dealership I have ever dealt with.... They are also very fair priced and a GREAT selection of trucks.....We dealt with Marty Krepsky and he was great! Keep up the good work Lenz!!

Dmax9413

Jun 27, 2016

Went there more just to look but due to their cast selection, I ended up leaving with one. The first one I wanted was already sold and after listening to what I wanted the salesman found one that even better fit my needs. Took great care of me on every level and the truck was absolutely spotless when I picked it up.

Mm7689

Jun 22, 2016

These guys were helpful, friendly, and professional. My sales guy, Skip, really went the extra mile and made my wife very happy with the experience. That's very good ! If you want a truck, go to Lenz and ask for Skip!

mdh052116

Jun 18, 2016

After searching the Internet for weeks looking for the perfect Ford Expedition EL, I found exactly what I wanted at Lenz. After email and telephone conversations with Marty Krepsky, I was so impressed that my wife and I traveled over 2,000 miles to buy from Lenz Truck Center. So, glad that we did!. Not only did we get the exact truck we wanted at a very good price, we also had a wonderful road trip bringing the truck back to northwest Washington. Marty was great to work with and the entire experience could not have been better. Truck was delivered exactly as described and the purchase paperwork was completed within a matter of minutes. No hassles, no hype,, and no surprises.

Nykamp

Jun 13, 2016

Got a great truck at a great price, thanks for meeting me at the Express Ferry Marty! The truck was as described and and was the best price in the country for a Denial.

milwaukee jeff

Jun 10, 2016

It was well worth my 1 hr drive from Milwaukee to purchase my 2015 Ford F150 crew cab. I have never seen a lot full of so many clean low milage choices, and have never had such great service from begining to end. My salesman Zach was the best. He knew his stuff and did not try to play any games. I highly reccommend asking for him.Dave in finace did a great job getting me a better rate than my bank could.It is your loss if you dont see them when you are in the market for a truck.Jeff

fedewazrt

Jun 10, 2016

This is the third vehicle we have bought from Lenz in the last ten years. This was our first time working with Steve and he made it just as easy as it was the last two times. He answered questions for me and was readily available after the sale as well. We had our truck delivered and the driver was great as well. Lenz sells a great vehicle and they are so easy to deal with. The prices are fair and the inventory is great.

Jim&Vickie

Jun 9, 2016

Steve and Brandon where great to work with. Steve worked with us to find the right vehicle and happen to be off the day we came in to buy. Brandon took over for Steve and both were great to work with.

Peaches

Jun 8, 2016

Brandon helped a lot and got me the truck I wanted for the right price! Truck came with many upgrades!Couldn't find a better deal anywhere else

Kekxr44

Jun 3, 2016

I just got a gmc 2500, the craziest experience I've ever had. With that being said Lenz truck took of every concern that I had and made things right for me and I was happy and I would tell you when things go wrong will that dealer make things right.. Lenz truck stood behind everything they said and made me happy and I'm glade to have bought my truck from them.

Dantheman

Jun 2, 2016

Steve the sales manager was great to work with, very knowledgeable about the trucks they sell and was respectful of my time. We closed the deal over the phone and when I picked up the vehicle I was in and out in about an hour. I would recommend Steve to anyone looking for a fair price on a great selection of low mileage used trucks. Lenz is hard to beat.

Patrick

Jun 1, 2016

Everything was great went for a test ride at nine left with a new truck at eleven.

Docbee

Jun 1, 2016

Ok do yourself a big favor, if you look at a used truck or car, look really close, have your own mechanic look,it over. Bought our second used truck from Lenz Trucks in fond do lac, wi. And in 30 days we have jade exhaust fall apart, drivers side wheel bearing go out, and today on the way to my step fathers funeral the right side wheel bearing has gone out. Called the owner and he says it's a used truck it's your problem, but here's a shop close to you if you want to drive there. No, not, gonna, even tow truck driver said do not drive it at all. Would the dealer cover one red cent of the cost?, he'll no. So approx 550.00 with flat bed tow and repairs we are out, but will be back on the road in about 2 hours. We have bought many used cars and trucks over the years and have never had a ,dealer not stand behind the sale. Trust me I will be ranting and more as much as I can to let other know.

Rob and Jen N.

May 31, 2016

Our experience was superb!! Found the vehicle we wanted, sales rep was on top of it, everything ready to go, great price. Took it for a test drive - drove it home. Found the online review and video of the vehicle very informative. Vehicle matched - and actually exceeded our expectations. Excellent all the way around!

bjtowns

May 30, 2016

I drove up from Madison to purchase my new truck at Lenz. They had a huge selection, great customer service, and easy to do business with.

Ghost150

May 30, 2016

I will be a repeat customer because of the level of service that Mike and the Lenz team offered during my truck buying experience, and even after the sale was completed. Mike is an OUTSTANDING sales person, he has great communication skills and is able make the buying experienced relaxing and stress free!!!

bookem274

May 26, 2016

After luckily walking away from another dealers high pressure sales tactics, I decided to give Lenz Truck Center a shot. So glad I did. There was no sales pitch just them showing you their product. Whatever truck you want, chances are they got it. Drove a couple trucks and picked the one for me. Everything is straight forward. Friend who came with me was impressed so he bought one too...

Brandi Krueger

May 24, 2016

Came from North Pole, AK to Wisconsin to purchase a truck for my husband. Mike was awesome at showing us what we were looking for. He didn't pressure us in to buying one. He let my husband decide for a very very long time between the two trucks he was considering and answered every question we had. Couldn't ask for a better sales person. Would definitely make the trip again to purchase from Lenz.

Kruegz

May 24, 2016

Great truck selection. Staff allowed us plenty of time and opportunity to look over and test drive the vehicles prior to us making a purchase decision.

KRIS.T.

May 23, 2016

Great dealership, great prices, great people. I even drove 6hrs to do business here, worth every mile! Fastest transaction I've had with a dealer! Highly recommend!

Gus

May 22, 2016

I drove 4 plus hrs with a buddy to look at this truck. The truck was out front all detailed and ready to go. It could have passed for new. Paul Parent let me take the test ride with out a salesman .That gave me time to check it out with no pressure. Paul then did a walk around showing off the truck while still being informative. The buying process was short and easy. I'm happy with the truck and the price that I paid. Thanks to Paul and Lenz Truck Center!

Gus

May 21, 2016

I drove 4 plus hrs to test drive this truck. When we got there it was out front detailed and ready to go. After a few words with Paul Parent, who gave us the keys for the drive by ourselves. We could talk openly about the truck while testing it out .I liked that. Paul then came out and did a walk around with me and explained everything about the truck. The whole buying process was short and easy. In a little over an hour, and with a full tank of gas, we were happy and headed home.

John Price

May 19, 2016

My son was looking for a truck and found one online. After contacting Mike Butler it wasn't long before we were planning a trip from Michigan to Wisconsin to purchase a truck. I must say the long drive was well worth it. Mike was the greatest person to deal with as well as were all of his support staff. I would definitely make the long drive again to see Mike when it comes time to replace my truck.

Johnny5399

May 18, 2016

This was an amazing buying experience!! I was looking for a 2015 RAM 3500 diesel and found one on cars.com at lenz truck center, I called the dealership and mike answered......he was very confident from the beginning that we could make the deal happen and keep my payments where I wanted them. He took my info, sent me an email to sign and within 20 minutes of him receiving my reply I was approved! I drove to the dealer, he treated me with nothing but respect, answered all my questions and got me into the truck of my dreams without any hassle! I own a buisness and will definitely be calling mike for my second, third and every truck I buy from here on

TomHawk1

May 14, 2016

Started an online search for the vehicle I was looking for. I found it at Lenz, put in an inquiry and was contacted right away by Sam. He answered all my questions promptly and with out "hastle." They were patient with me while I was dealing with the sale of my own truck. I never felt any pressure or push to move on the vehicle. I was able to get most everything ready before I arrived so once I did get there I was able to spend my time looking the vehicle over and driving it. My only conplaint is that of most dealers in that they rarely budge on price however I am happy with the price I payed and was able to negotiate in other ways. Thank you to Sam Parent and the rest of the team at Lenz.

K. Spencer

May 9, 2016

We are very pleased with our suburban and working with Marty along with Sam in the finance dept. We live 3 hours away and most of the corresponding was done via email. When arriving at the dealership, everything went very smooth and easy and we were heading back home in a very short time. We are very happy with the whole experience.

Mark K

May 7, 2016

This is the second truck i bought from Lenz Truck Center.Easy, no pressure sales. Steve and Dave made buying my new truck a great experience. If I ever decide to buy another truck, Il be heading to Lenz Truck Center

Erick P

May 3, 2016

Marty at Lenz was very great to work with. He listened to all my questions and answered all of them. I am a satisfied repeat buyer from Lenz. They even gave me a great rade in for my vehicle!

Raceman800

May 3, 2016

I am very happy with my purchase. The truck is great and the sales people were awesome. I will be back for my next truck.

racotiv

May 1, 2016

Jake was truly reasonable and turns in negotiating final price. I would love to deal with him again. Getting all the paperwork through with Sam was a smooth and easy operation. They got us in and out an hour! It was truly worth the almost 600 mile drive in from Kansas City to deal with these wonderful folks.

Anonymous000

Apr 30, 2016

I bought a vehicle from Lenz Auto because they do have good quality vehicles. That being said, the customer service was terrible and I will never work with this dealership again. The attitude was condescending and they are not flexible at all. The salesman spoke to me like he was doing me a huge favor by selling me the vehicle and did not seem grateful for my business at all. All around staff was very rude. Like I said, the vehicles are good quality but I would recommend looking around at other dealerships first if you don't want to be treated like xxxx.

Steve&Jamie

Apr 29, 2016

We knew what we were looking for and Paul showed us what we asked for. He gave us time to make our decision without any pressure. We drove from Illinois to buy our truck because their inventory is unbelievable.

Chefj

Apr 29, 2016

Informative website with immediate replies to online inquiries. Pre-approved financing before making a two hour drive. Found everything in order with no surprises. The truck was set up and ready. Found entire staff to be friendly and helpful.

Jeff and Michelle

Apr 28, 2016

Skip was wonderful and so easy to work with. We got a great deal on a great truck. He was willing to stay late to accomidate our busy schedules. When we got there he had 3 trucks inside for us to look at. We were thankful we were inside because it was snowy and cold outside. The entire staff was easy to talk to and made the truck buying process very easy. We would definitely recommend our family and friends to check Lenz Truck Center out. It was well worth the long trip. Michelle and Jeff

dux2bux

Apr 27, 2016

Sam was very helpful during the process of buying the truck. I appreciated the prompt responses and information he provided. I also liked that the dealership did not push any warranties or car coverage options during the financial portion of the process.

jackrb2000

Apr 27, 2016

Richard and the Lenz Auto team made our truck search so easy. The large selection of trucks and great prices made the hour long trip well worth it. We were able to test various models and brands back to back which allowed us to select a vehicle and take it home the same day.

Mike K.

Apr 25, 2016

I recently purchased a truck from Lenz Truck Center and was very impressed by the high level of customer service. Paul Parent was the Sales person that I was working with and he provided me with timely communication and there were no surprises. I drove nearly 250 miles one way to do business with Lenz and will more than likely be making the trip back in 3 years. Thanks.

nate gmc

Apr 25, 2016

After visiting a few other dealerships, Lenz had the best options for used trucks with great service. They did everything they could to come up with a viable option to our situation.

Pfeifz06

Apr 25, 2016

Good service, great pricing and a great selection of trucks, helped me with what I was looking for and had exactly what I wanted. I would recommend lenz to anyone in the market for a truck

Super duty, Tony

Apr 25, 2016

Very pleased with my over all experience with Lenz Auto. They were very knowledgable of their vehicles. Made everything go quickly and efficiently. Sales people were very polite and friendly. Upon cleaning my vehicle for me to take home, Brandon Floerke noticed my windshield had a chip in it. He immediately sent it back to service to get repaired. They couldn't repair it, so said they would replace it. I was very surprised and pleased with that type of service from Lenz Auto. I definitely would recommend and purchase another vehicle from Lenz Auto.

df404

Apr 23, 2016

First time for buying a truck on-line, sight unseen. Zach was great to work with and addressed any questions or concerns I had. I would definitely recommend Lenz to anyone looking for a great used truck at a good price.

jankmeyer

Apr 23, 2016

The 2015 F-250 I purchased was almost new it hah 77 miles on it. The sticker was $66,430.00 it was marked down to $53,992.00 so I didn't think I would get much for my 2001 E-350 van Brandon got me 50% more than I was first offered. He was great to work with did everything he could to make the deal go through. Best deal I have ever gotten on a vehicle .I would recommend Brandon and Lenz to everyone I know. Thanks Brandon ! I still can't believe I got such a GREAT DEAL!

D.Payne

Apr 21, 2016

Richard and Dave made our first Dealer experience quick and painless. The entire staff at Lenz Auto was courteous and friendly. I would definitely buy from Lenz again!

Captndave

Apr 20, 2016

Zach Vander Grinten was very professional and flexible assiting us in the purchase of a vehicle. The financing was quickly and accurately accomplished to our specifications. All of the staff were courteous and professional.It was a pleasure to purchase our truck from Lenz Truck Center.

GBPlumber

Apr 20, 2016

Easiest car buying experience I have ever had. Shout out to Zak. Very professional. Easy financing, great terms. No hassles, fair and up front. I would highly recommend to any one, even challenged credit. Thanks for the great service and experience!!

Craig

Apr 18, 2016

Marty was responsive from the first on line chat to closing the deal... Great selection of trucks and SUV''s, drove both and then selected the right vehicle. High recommend Lenz Truck and Marty!

goober123

Apr 18, 2016

Steve was very helpful with the trade of our truck and the purchase of the Toyota Tacoma. I would highly recommend Steve as a Salesman. Not pushy at all. Very friendly.

Upnorthfarm?306

Apr 18, 2016

We talked over the phone about price of vehicle and trade in value when I got there it was spot on and no hidden prices it was a very quick sale

nathan miner

Apr 17, 2016

The salesman was so easy to talk to and he allowed us to test drive any vehicle we wanted. He was very helpful in letting us know what vehicles were in are price range and what features each vehicle had. Every vehicle we showed interest in, he drove up to the front with no hesitation. Great experience, very smooth

Lynn K

Apr 17, 2016

Steve S provided us with a very satisfying experience with my son's purchase of a 2015 F150 from Lenz. Steve made sure that we had all of our concerns taken care of and we will look to Lenz Truck Center for the purchase of our next truck. Lynn K

Corey1421

Apr 16, 2016

I worked with Paul on this purchase. He was great to work with. We kept the line of communication open. I first started on this purchase in February. Do to my job, I wasn't able to actually get the vehicle till April. He made sure to save the vehicle for me, with my down payment. When I was able to go to the dealership, everything was smooth as possible. He walked me through the steps and it was wonderful. I would shop here again.

Customer

Apr 14, 2016

This has been one of the best buying experiences that I've had when purchasing a vehicle. We were interested in a Wrangler we saw on the Lenz website and called the dealership at 5:00pm on a Saturday (even though they closed at 3:00pm that day). Mike answered the phone call, confirmed that the Jeep was still on the lot and offered to let us come in and take a look at it. Even though we told Mike that we wouldn't be able to be there until 6:00pm, he said it was no problem and would be more than willing to stick around. Having had an experience at another dealership where we showed up 10 minutes after they closed and were told "they have lives" and we should come back another day, Mike had my sale then and there. We arrived at Lenz a little after 6:00 to find the Jeep in front of the office waiting for us. Mike let my wife and I take the Jeep for a test drive and I could not have been more impressed with the vehicle (it was everything we were looking for and more). Mike helped us get the car of our dreams, going above and beyond to help us get exactly what we were looking for.

Guywithatruck

Apr 14, 2016

Lenzs has a huge selection of trucks, this was very helpful as I was still undecided on the options I thought were "must haves". Driving different years/engines back to back really made my decision making easier.

James Albert

Apr 13, 2016

I knew going into this, the brand I wanted, the model, the color and the equipment. I also knew that at the end of this transaction, I wanted me and the dealer to each feel as if a fair deal had been struck. I contacted the Lenz website and received a very prompt reply from Steve. After a few exchanged communications (e-mail and telephone), Steve arranged to have me picked up, in my new vehicle, at the Milwaukee Airport upon my arrival from Seattle. An hour long test drive led us back to the dealership where an extensive walk-around inspection was conducted. The vehicle appeared to be perfect!! The paperwork (pre-prepared) was signed and within 45 minutes, I was enroute, with a full tank of gas, to I-90W and a return road trip to the great Pacific Northwest. Although I would have welcomed the opportunity to negotiate a bit on the vehicle price and "dealership" fees, (denied) every other part of this operation was first class. I was impressed with the administrative support personnel, the facilities and, the large inventory. Thank you Steve and Lenz Motors, I love my new truck!!!

Devildog109

Apr 12, 2016

I've bought three vehicles from these guys, and they've always been fair, quick, and courteous.They remember me over the years and if your looking for a rust free used truck in this state, this is the only place to look.

ggee87

Apr 12, 2016

I had been researching vehicles for nearly two years trying to make a decision. This was my second largest purchase next to buying my house so to say I was hesitant was an understatement. But Brandon walked me through the process and I could not be happier with my purchase!

B304

Apr 11, 2016

Excellent experience would highly recommend to anyone.Great job, very helpful relaxed and friendly, will be my first choice next time I look for a vehicle.thanks Steve

Nick

Apr 10, 2016

So I had been in the market for a truck for a few months and just had no luck with finding exactly what I wanted until my cousin told me about Lenz and that his dad had just bought a truck from them and really liked the fact that they offer the very best prices and a huge selection and from that point it was only a few weeks before I found the truck of my dreams! I delt with Zach and he couldn't have been a bigger help with everything that I asked from him which was quiet a bit seeing that I wasn't from the area and this was my first time buying on my own. All I can say is that they gained a lifelong customer!

RandyM

Apr 9, 2016

Drove three hours to pick up my truck and Marty Krepsky had everything ready when I walked in the doorFound what I wanted on their web site and bought the truck just from their photos everything went together quickly Thank you so much and I plan on a return visit if I look for another vehicle

Yooper

Apr 9, 2016

This is the third time I have purchased or traded in a vehicle at Lentz. All of my experiences with the entire staff have been fantastic. From the great selection to the "no hassle" trade in (not to mention very competitive pricing) makes Lentz worth the trip from Upper Michigan.

Jeff D

Apr 8, 2016

I had been looking for the right truck for a long time, and was extremely pleased buying my truck from Lenz Truck Center. Skip was our salesperson and he was great to work with, there was never any pressure and he knew his stuff, he made the whole process extremely easy. I was very happy with the service and would recommend Skip and Lenz Truck Center and couldn't be happier with my new truck!

Alex Mcdermott

Apr 8, 2016

Had skip take care of me and it was great. I would recommend this dealership to anyone who is looking for a truck at a great price. I'm never buying a truck anywhere else. Thanks Lenz

Smith

Apr 7, 2016

I would highly recommend this dealership. They made the process of buying a car so simple. Every aspect of the purchase was handled right at the shop. Richard was so professional and helpful. He guided us through the entire process. He encouraged us to take the car for a long drive so we could make an informed decision. Other dealership representatives jump in the car with you as you go for a test drive around the block, and they make you feel like a juvenile planning a car heist. Not at this dealership! Thanks for treating us like responsible adults! We are loving our new vehicle. Thanks Richard...you rock!

KJB

Apr 6, 2016

Zach is a very professional salesman. We saw and drove two trucks and by the time we decided to buy it was already very close to their closing time. Both Zach and the financing service person stayed to get the deal done well past when they could have gone home to their families. Great customer service at fair price on a great truck!

Steve P

Apr 6, 2016

Excellent customer service! Hands down best experience I ever had purchasing a vehicle. Sales associate Zach was awesome! Very Friendly, knowledgeable and extremely helpful! Overall a very enjoyable experience. Sam in financing was also very professional, friendly, helpful and great sense of humor. Definitely would and will be purchasing another vehicle from Lenz Trucks!

Curtise

Apr 5, 2016

Have not purchased a used vehicle in years as I usually buy new but your dealer had a late model and what I wanted. Quick and easy as I drive in around 5:30 pm and was on the road around 7

Jeans

Apr 5, 2016

I have been working with Richard Reed for a few months. I have been extremely impressed with my experience with him. He is both congenial and professional. I can honestly say that in all the years of purchasing vehicles, I have never had anybody go up and above my expectations as he has. I feel that if Richard were not providing me with the support that he did, I may have lost interest in my quest, and taken by business elsewhere.Please make sure that beyond his normal commission, which by the way he definitely earned, he is given additional recognition for a job well done. I am very pleased with my purchase, and experience, and rest assured your dealership and particularly Richard, will be high on my list of recommendations.Sincerely,Jeana A. Malone

Calvin Shropshire

Apr 4, 2016

Communication is big for me and they nailed it. So much that I flew all the way in from Tennessee to purchase a vehicle from them! Would Highly recommend..

dodgeram

Apr 2, 2016

Brandon Floerke, our salesman was very helpful, professional and so down to earth that it made our buying experience one of the easiest car buying experiences we've had. We trusted his opinion and that always helps when dealing with a car salesman. When you trust the salesman, it makes the decision so much easier. We walked out feeling we got a great deal and a great truck.

Tido

Apr 2, 2016

Marty was great and answered all my questions, everyone there seemed very laid back, no high pressure, I liked that. Great selection of vehicles, low miles, good condition, and good prices, I checked around for months. Would recommend to check them out.

Amalia Vargas

Apr 1, 2016

Great customer service. Dave was fast and efficient with responses. Really listened to what we wanted and delivered something we could afford with out having to sacrificing our wants. It was an amazing experience will be definitely referring them to friends and family!

Marvin Hunt

Mar 31, 2016

We were very Pleased with the service we received.

Stephen Elmer

Mar 31, 2016

The facility was clean and user friendly. Staff was courteous, persona and low pressure. Found dealer on Cars.com website. Contacted dealer via webmail. Response was immediate and appointment to review vehicle was set within an hour. Sticker prices are firm so there was no negotiation on price.

Shawn H.

Mar 30, 2016

Paul Parent and Dave Reilly were fantastic to deal with on our truck purchase. They were polite, informed and especially accommodating. A large high quality selection of barely used trucks to chose from and no hassle pricing. They have earned my business for years to come. I cannot think of one thing to make this process easier and more enjoyable from the quickly returned emails to even the smallest details that ensure the highest quality and standard for an excellent experience. Great people with NO hassle. Thanks a lot!

Paul Rusch

Mar 30, 2016

I had done much research for the truck I wanted to by before I contacted Lenz Truck and Jake Roberts. They had exactly what I was looking for, so by the time I arrived at Lenz everything went very smoothly. From the time of the test drive to meeting Jake to the final purchase everything want very well.

F-250 SUPERDUTY

Mar 29, 2016

We found a truck on-line and sent an e-mail to the dealership late in the evening. Received a response from Michael Buhler right away. He checked on the truck the next morning and it was still there. He explained what was needed to hold the truck as we lived 6 hours away. We showed up a few days later within 2 hours we were out the door. Small town, down home, just good people. Will be back when the need arises great people, low pressure, very accommodating. Brian Lenz, president, introduced himself to us and made sure all our needs were being taken care of. Everyone was very knowledgeable about our truck and any questions I had were answered.

Familycar

Mar 29, 2016

We found the vehicle we were interested in through an internet search at Lenz. I chatted with Zach about the vehicle. He answered all of our questions promptly and efficiently. We had a couple other dealers we looked at, but Lenz and Zach were by far the superior dealer with the fairest price. When we went to Lenz to inspect and test drive the vehicle, they were all friendly, a very pleasant experience. Sam was also pleasant to deal with. Our bottom line is that they are definitely worth checking into if you're looking for a fair price and friendly service. At this point we are extremely pleased with our purchase.

Vargos

Mar 29, 2016

I contacted Lenz, via the Live Chat, and the process was easy. They set the truck aside for us as we could not come down until later in the day. This was awesome because we did not want to make the 80 mile drive to find out the truck we wanted was already sold. We don't want to be hassled when we are looking for a car and we did not get one ounce of pressure to buy a vehicle which was way above what we wanted to spend. The truck, so far, is great! It is very clean and you would swear it is a brand new truck! We also found the price to be fair and it was wonderful not having to go back in forth with the sales pitch of, "oh, this is all I can offer. Then salesperson gets up and leaves and comes back with another price." Easy, easy, in and out within an hour. Thanks SAM PARENT for making this fun and not stressful! Side note - we found the truck price to be below Blue Book which is another bonus! THANKS LENZ

Nathan

Mar 28, 2016

Paul Parent was a great salesperson, He was not pushy at all and worked with us to find the vehicle that met our needs. Paul provided us all the information that we needed to get our own financing within the day we called to pick up the truck. It was a great experience all around. I highly recommend Paul Parent for your next vehicle purchase.

Stevek

Mar 28, 2016

Lenz has a lot of trucks! What I really liked was the thorough videos on the website. I was able to compare all the trucks I was interested in and decide which one fit my criteria best. The first time I contacted Richard he answered all my questions. I set up an appointment for a test drive and when I had to cancel Richard simple said, call me when youre ready. No pressure. When we finally did make the hour drive up to Lenz we had an easy test drive and buying process. If you cant find what youre looking for at Lenz its not out there.

Sequoia 2013

Mar 25, 2016

Lenz made my shopping for a new vehicle very easy. Prices were very competitive. Brandon was very pleasant, and set up the vehicle exactly the way I wanted it. They even made a couple of repairs after the sale to keep me happy. Thank you Lenz!

Bret

Mar 25, 2016

Paul Parent was my sales person great guy, knowledgeable, would buy from him again. Long drive to get there from where I live but well worth the trip

jay

Mar 24, 2016

website was easy to use and Zach was helpful going thru with the sale the down side: repair to speedometer was completed but touch up to nicks on door was not done until I pointed it out again at signing, also vehicle was not washed (just being picky) but still an expectation when buying a vehicle from a dealer.

S10 commander

Mar 24, 2016

Our experience here was excellent. No pressure. Up front with us. Made our truck buying experience easy and less stressful. We would recommend LEnz Auto and Richard Reed to family and friends

NewLenzGuy

Mar 23, 2016

From presale to the trade-in to the sale, Zach was enthusiastic, supportive and very professional. At no point of the entire transaction did Zach fail to make both my wife and I feel like we were the important people there. Everyone we dealt with went out of their way to get us into the vehicle we wanted to buy, staying and working after close of business. The entire Lenz team gave up time with their families so we could leave with our vehicle the same day. In and out in under 2 hrs with my "new" truck. Zach even attached the new plates for us.Well worth the drive from Appleton to Fond du Lac. I know where I will be buying my next truck.

bb33

Mar 23, 2016

Easy shopping experience. Huge inventory. Picked a few vehicles on-line and they had them all lined up for me to test drive. Just pick the best one and drive away.

Broncosfan

Mar 18, 2016

I worked with Richard and he was terrific. I made an appointmentat for a test drive and when I got there the truck was ready. After the test drive, when I told him I wanted to think about it I never got any sort of hard sell. We finalized the price over the phone and I picked up the truck a few days later. I spent less than an hour at the dealership total. It was a totally painless process, which you can't say about most car purchases. Great customer service, good prices and a huge selection. I would purchase from Richard again.

Thomas Beyersdorf

Mar 18, 2016

Just have to say that Marty Krepsky was a great person to deal with when I purchased my 2016 F250 from Lenz. I was having some problems getting my new plates in Michigan in time for my wife and I to pull our fifth wheel RV out to California for our Grandsons 5th birthday. Marty stepped up to the plate and helped me make the trip happen. Thanks for the great customer service! And I know customer service, after working for my last 13 of 35 years for Caterpillar in customer service.

Steve D

Mar 17, 2016

Richard Reed was great,drove 1200 miles home, truck was everything i was looking for.they picked me up at the airport and i was on the road home in 1 hr great job thanks richard i will be calling you when we need to get another vehicle

William Bowden

Mar 17, 2016

My wife and I worked with Salesman Mike Buhler. He was very professional, courteous and took the time to get to know us and what we were looking for in a truck, even though it was literally 15 minutes from closing time. There was no over the shoulder sales pressure and we were encouraged to take the truck for a nice long drive, in different road conditions to get to know the vehicle. As far as vehicle selection, their inventory is by far the largest for miles around. The particular truck I ended up purchasing was the only one within a 100 mile radius that had the options I was looking for, including the big 6.2 gas engine. My wife and I researched and price shopped several other dealerships as well as online, and the 2015 GMC Sierra SLT I ended up purchasing was priced very, very competitively. I also received more trade in value for my old truck than I would have ever expected. Overall, we had a great buying experience at Lenz Truck. It was low pressure, highly professional and most of all a comfortable buying experience. We left Lenz feeling we received a great deal all around, with a vehicle that took weeks to find. I almost settled for a truck that wasn't exactly what I was looking for, so I'm very happy we took the time to drive down to Fond du lac, and buy exactly what we wanted, and all the while having such a positive experience was a bonus. I would highly recommend anyone to Lenz Truck & Salesman Mike Buhler for their next purchase.

Jason

Mar 17, 2016

I haven't bought a newer vehicle in 12 years just because it is such a miserable experience. After dealing with Richard and Dave, I will probably be updating every couple of years, just because it's the first time i've ever left a car dealership and felt like i received a fair deal. Keep up the great work gentelman and i will see you in a couple years!!!

GMC Dave

Mar 16, 2016

The drive from Madison to Fond Du Lac was worth the savings. The salesman Zach had the vehicle inside and ready for a test drive when we arrived. No sales pressure. After agreeing to purchase we went to lunch and when we returned all the paper work was ready. I will definitely look at the web site when a new vehicle is needed in the future.

William Bowden

Mar 16, 2016

My wife and I worked with Salesman Mike Buhler. He was very professional, courteous and took the time to get to know us and what we were looking for in a truck, even though it was literally 15 minutes from closing time. There was no over the shoulder sales pressure and we were encouraged to take the truck for a nice long drive, in different road conditions to get to know the vehicle.As far as vehicle selection, their inventory is by far the largest for miles around. The particular truck I ended up purchasing was the only one within a 100 mile radius that had the options I was looking for, including the big 6.2 gas engine. My wife and I researched and price shopped several other dealerships as well as online, and the 2015 GMC Sierra SLT I ended up purchasing was priced very, very competitively. I also received more trade in value for my old truck than I would have ever expected.Overall, we had a great buying experience at Lenz Truck. It was low pressure, highly professional and most of all a comfortable buying experience. We left Lenz feeling we received a great deal all around, with a vehicle that took weeks to find. I almost settled for a truck that wasn't exactly what I was looking for, so I'm very happy we took the time to drive down to Fond du lac, and buy exactly what we wanted, and all the while having such a positive experience was a bonus. I would highly recommend anyone to Lenz Truck & Salesman Mike Buhler for their next purchase.

Thomas

Mar 14, 2016

Salesman was very responsive to my needs and offered alternatives that met them.

Clay Benjamin

Mar 13, 2016

Lenz has a website that is easy to navigate thru with detailed pictures & information on each and every vehicle. Perusing the website gives you a confident feeling on the vehicle you are looking at. I flew in from Ft Wayne, Indiana and was met at the airport by a Lenz employee. Once at the dealership, the salesman Richard Reed presented the vehicle for my consideration. There was no "sales pitch" , no "sales pressure" , and this was a very pleasant experience. It is rare to find a dealer that goes completely over a vehicle to the point it sells itself. The paperwork was handled in an efficient manner, and I was on my way home. Richard Reed called me later that evening to see if I made it home all okay! I almost dropped my phone! We chatted for a while & he never even brought up the truck. It was me telling him about it. Without a doubt I know I can recommend Lenz Trucks to anyone looking for their next vehicle! Clay Benjamin 2014 Ford F-350 4 door King Ranch 4x4

Julie

Mar 13, 2016

Very happy with the service at Lenz. Zach was very helpful up to the day I stopped in to test drive a couple trucks. I would recommend Lenz to anyone looking to buy a truck.

Hallas

Mar 12, 2016

Just stopped in yesterday looking to test drive a couple trucks, we didn't think we were going to be going home with one that day. We had a couple in mind from looking at their website inventory. They took the numbers and brought them up to the front door right away. Their no pressure sales experience was the best I've ever had in a dealership. Mike and Dave were down to earth and VERY present to deal with. They had us laughing on numerous occasions. They gave us a really good trade-in value for our old truck and had reasonable sticker prices on their vehicles. We left that day with a Toyota Tundra. I will definitely recommend this place to friends, family, and to anyone reading this review. *on a side note you might want to clean out your truck in coming here just incase you leave with a great deal. I give thanks to the dealership (and also plenty of "I'm sorrys") for taking ours with hay scattered in the back and dog hair all over the back seat!

Mikes S

Mar 12, 2016

I inquired about a truck via their website and was contacted same day by a sales staff team member who was very friendly and helpful. Being that I live out of state, I had a list questions that were all answered immediately thanks to a great line of communication. We set up a purchase agreement through email to secure the vehicle I wanted. It would be 2 weeks before I could make the 500 mile trip.When I did arrive to Lenz Truck Center, I was greeted by the sales team member and he wasted no time making this the best buying experience I could ask for.

ChrisN

Mar 11, 2016

We drove along way to pick this truck up, they had truck all ready to go. Paper work took less then an hour to complete. Steve did a great job. Will come back again.

KSchneiss

Mar 10, 2016

As a first time buyer, I felt so welcomed and taken care of. They went out of their way to make sure I left happy with the vehicle I wanted at a price I could afford. I will buy every vehicle from here now on!

ba2015

Mar 8, 2016

This was the best vehicle buying experience I have ever had. I have bought, sold, & traded in many vehicles and Lenz does it right! Their inventory is high quality and well presented so you can be confident that what you see is what you get. If they have a vehicle you are interested in, it is worth the drive! Everything was upfront, fair, & honest.

Tom15

Mar 8, 2016

I am very impressed with your dealership. Great selection with no hassle. Mike promised that I wouldn't have to worry about a manager coming in to try to close "the deal", and he was true to his word. It was worth the drive to be treated with fairness and respect....Thanks

SKI10

Mar 7, 2016

I worked with Jake and he did an excellent job of showing me the types of vehicles that I asked to see. He took the time in explaining the different features and helped make sure that the tow ratings I was looking for would be met. He did all this w/out making me feel pressured into a decision.I also worked with Chad in the Service Dept and that was also a great experience.... I think he was more excited about my truck than I was!!!! Overall great experience buying a vehicle.

halster

Mar 5, 2016

I asked to see trucks with certain features and he showed me many with just what I wanted to see. He made it very easy to look and talk it over without hassling me and made it a very enjoyable experience!

Scooby2530

Mar 3, 2016

Brad was my salesman here. He made buying a new car very easy. Brad explained everything and worked hard for a good rate for us.

Dave

Mar 2, 2016

Richard was great to work with,took a little longer then I would of liked but it had to do with our lender not Lenz it was our lender.Good people great to deal with and would buy from them again.

Paul Kelleher

Mar 2, 2016

Marty, did an outstanding job for us. We bought the 2015 Toyota Highlander sight unseen. Marty looked over the vehicle very carefully and gave us walk around look. The vehicle arrived quickly and with a full tank of gas. In addition it had a full tank of gas. Please don't hesitate to work with Marty and Lenz truck sale

another yooper

Mar 2, 2016

I bought a truck with Steve Svendsen and he was great to work with. In and out, The shorts time ever buying a truck. Great Co. to work with. I looked at 3 different trucks and found the right one.

Dave (Allenton)

Mar 1, 2016

Bought a 2015 Silverado LTZ from them recently and I looked over the truck to see if it had any flaws. None that I saw so did the paper work and the dealership washed it and then noticed a big scratch in the side of the truck. They had touched it up with paint to hide it, I missed this and agreed to the price so I was at the loss. There where a few other things cosmetically that where unnoticed initially. I also looked at another truck before this one and noticed a door had been in an accident(repaired poorly). I think these 1 to 2 year old vehicles are leased previously and just weren't taken care of. There asking prices of a perfect vehicle but just beware before you buy. If your interested in a vehicle make sure they wash it before had and inspect it closely, VERY CLOSELY! inside and out. I don't know if they get good deals on these type of quality vehicle and try to resell them. Just trying too give the next person some insight.

beestrees

Feb 28, 2016

Thanks to Richard and his team for the excellent service, our previous Ridgeline was totaled in a accident and we needed to replace it quickly, we found the right one at your dealer and drove 5 hours from Minnesota, Service was Great thanks againVince & Laura

Yooper

Feb 28, 2016

I have researched trucks online for about a month. When I ran across Lenz Truck Center I was amazed on how many trucks you have on your lot. I liked that you could buy an almost new truck with very low miles for such a discount from the price of a new one. I purchased a 2015 Silverado with 6200 miles and have driven it now for 300 miles and we absolutely love it.Thank you Paul Parent for being a great salesperson. You were the type of salesman I like to deal with. You listened to what I was looking for and what features I needed without being too pushy! It was a great experience overall. Thank you!

Steve W 2014 Silverado

Feb 27, 2016

I'm usually not enthused about dealerships and salespeople but Lenz auto made me see there is good ones out there. Thanks to Sales (Zach V) and finance (Dave) they did an A++ job. I told my wife of the experience and we will be back for a vehicle for her. Even though we're 2 1/2 hrs away it's worth it.. Thanks Again

Steve W 2014 silverado

Feb 27, 2016

Usually I hate the thought of dealing with dealerships and sales people but Lenz auto made me a believer that's there's good ones out there. No pressure No haggle great prices. Thanks Zach G and Dave in final paperwork they did an A++ job..

Steve Falk

Feb 26, 2016

We looked a LONG time to find a "BRONZE ALLOY METALLIC" color in a 3500HD Denali. Found it ONLINE and made the trip to LENZ trucks. We could not have been 15minutes later as someone was going to buy it--but our sales rep "JAKE" had the order filled out in record time. Way to go Jake..!!!! All people we worked with were professional grade.. ***** five stars to LENZ

danmielke

Feb 26, 2016

Great group of people to work with. Fair offers for my trade in, and equally fair price on the car sold back. No pressure to upsell on warranties. Paul was easy going, and yet made sure all my concerns were dealt with.

new Ford owner

Feb 26, 2016

I found the vehicle online and sent an email to Zach at the dealership. I got a prompt response from Zach that had all the information I needed to make the decision to drive 1.5 hours to purchase the vehicle.

sjkaye1998

Feb 26, 2016

We saw a truck that my wife and I liked on the Lenz Truck web site. We live three hours away so we called and spoke with Steve Svendsen and made an appointment with him for later that day. We brought our trade in and were given a very fair price for it. We ended up driving home our 2015 Ford F-150 a short time later. Steve Svendsen and the rest of the team at Lenz Truck made the whole experience quick,fair,and stress free. Thank,'s, Scott & Julie K.

PanzerMike

Feb 25, 2016

They treat you well. Will show you any truck you want to see. You can take your time and they answered all my concerns. I would go back to them for another truck.

Wormch55

Feb 24, 2016

We are from Green Bay and we were looking to get a cheaper, yet reliable vehicle for work and putting on miles. Richard was able to give me a price for our truck and the one we were interested in before we drove down to the dealership! Once we got there we still had the chance to drive the car and look at others. Wonderful to work with! We were in and out of there very fast! I look forward to buying our next vehicle from Lenz!

JennyM

Feb 24, 2016

Mike Buhler and Lenz were great to work with. We will definitely contact them in the future.

Kenny King

Feb 23, 2016

Excellent experience. Easy to work with. Did everything they said they would do and more. Communication was excellent. I would defiantly purchase another vehicle from Lenz Truck Center. Zach Vander Grinten my salesperson was great to work with and communicated every step of the way.

Proud Owner of Ford F-150

Feb 23, 2016

We contacted Dave Reilly about the possibility of buying a used Ford F-150. We just finished out bankruptcy and were inquiring about if Lenz would give us a loan and at what rate. Many dealers and banks would not give us a loan and if they would they told us our loan would be financed at around 20%. Dave took our information and within minutes said Lenz would finance us at a 7% rate keeping our payments affordable. We were very excited and made an appointment for the following morning to look at the truck we were interested in. Upon arrival, the truck was parked inside and Dave and Marty Krepsky greeted us. Marty gave us a tour of the truck, answered our questions, and allowed us to test drive. Dave had all the paper work complete and ready for us to sign after we said we wanted to buy the truck. Within one hour from arrival we were leaving with our new truck! We have bought many cars over the years but this experience was the most pleasant, expedient, and most pleasant ever! We have told all our friends and family about Lenz and would recommend them to all!

CLSII

Feb 23, 2016

My Lenz salesperson Zach answered all my questions and responded promptly to my calls. Lenz had the Jeep Wrangler that I was looking for. I had a great experience and will recommend them to my friends and family.,

Kasey11

Feb 18, 2016

I was amazed at how easy and quick my purchasing experience at Lenz Truck Center. My salesman Skip Parent made the buying experience low pressure and very professional. I would recommend Lenz Trucks to anyone interested in buying a pickup truck!

michelle63

Feb 16, 2016

we purchased a truck there. we said when we were coming, he had the truck inside, left us alone to talk. he was awesome, when we buy another vehicle, we will go back there

sarah333

Feb 15, 2016

Bought our second vehicle from Lenz and we are just as happy with this purchase as with the last. Jake Roberts did an excellent job finding the right vehicle for our family and the customer service we received overall was outstanding! I would highly recommend Lenz Truck to anyone looking to purchase a vehicle and when its time to purchase my next I will be purchasing it here.

truckbuyer

Feb 14, 2016

We couldn't be more happy with our truck purchase from Lenz. We did not feel pressured at all, they gave us a fair trade for our very old truck and the whole process only took a few hours. We will definitely deal with them again!

Alpinestar

Feb 14, 2016

I got what I was looking for with skip, awesome customer service great help, found what I was looking for in a vehicle, and he was easy to work with easy to talk to about the truck I would recommend coming back again to buy another vehicle

Farmon54

Feb 14, 2016

Hi to the Lenz Dealership:I purchased a F-250 King Ranch off the internet and the pickup was exactly what was shown in the pictures and what Brad described. I flew in and they arranged to have my pickup delivered to the airport in Milwaukee. I left there and drove back to Texas and have been enjoying the trade I made with these guys.I would not hesitate to buy again from them.Thanks, Charles

Johnnyk

Feb 14, 2016

Lenz is a must visit if you are looking for a large used SUV selection with low mileage. They have more brands and vehicles than anywhere else we visited with better prices. They treated us well and made a good deal for our new SUV with our trade in. This is the second truck that we've purchaswd here and will be back again in the future.

stevesigns

Feb 13, 2016

I purchased a 2013 Chevy Avalanche. The vehicle was exactly as described on the internet & was priced right. It was February, I emailed ahead & the car was inside, warm & easy to inspect. Very clean vehicle, in fact all the vehicles on the lot were in very good to excellent condition. Zach was quite busy that day but once I decided to buy the process was quick. They gave me a fair trade on my 2007 Avalanche. I would gladly purchase from them again.Thanks Zach and the whole Lenz team for making this so easy!

suvbuyer

Feb 13, 2016

It was really nice to have a variety of vehicles on hand to test drive . The only complaint was the guaranteed value was not so guaranteed, but was handled very professionally. My experience was very good and I would definitely consider buying from them on my next purchase.

Truckbuyer

Feb 13, 2016

Lenz has a great selection and variety of trucks all right there in one location. Their friendly service and hustle made it a positive experience.

truckguy

Feb 11, 2016

We were just two weeks out of a bankruptcy but needed to purchase a vehicle. Most dealerships would not work with us or quoted us a loan at 20%. We contacted Dave Reilly through email about a Ford F150 we saw on the website. Dave immediately called us. We shared our situation and he sent us a form to fill out. Within moments of sending the form to him he gave us wonderful news. The vehicle we were interested in was still available and Lenz was willing to give us a loan at 7%! We couldn't believe it! We made an appointment for the next morning. Upon arriving at the dealership, Mike Buhler and Dave Reilly greeted us. Mike showed us the exceptionally clean truck inside, (we didn't even have to go outside). Mike shared all the details of the truck and gave us the keys to test drive. We knew this was the truck we wanted as it looked as great, as it did online, and we loved how it drove. Next, Dave took us in his office where he already had all the paper work done ready for us to sign and everything was just as he had quoted us. The entire process took us one hour from the time we arrived to the time we left and was seamless! We have bought many vehicles over the years and this was the most pleasant. Usually we had to play the games of going back and forth to get a good deal and the process usually took all day. This was NOT the case with Lenz.We have told ALL our family and friends about our experience with Lenz Trucks and this will definitely be where we will be doing ALL our business in the future. A great place and great experience. Thank you Dave and Mike for the wonderful experience. We love our new truck!!!

JennyM

Feb 10, 2016

Mike Buhler and Dave Reilly were both great to work with. I would recommend Lenz to anyone looking for a vehicle. I would definitely purchase another vehicle through Mike.

Matt - De Pere

Feb 7, 2016

From our late night initial inquiry, to the afternoon of test drives and through the sales and delivery process, Mike (Buhler) was great to work with. Mike is very knowledgable about the vehicle selection at Lenz (which is huge) and encourage us to really "kick the tires" during our test drives. I would recommend Mike and Lenz to anyone in the market and plan to return for my next truck purchase.

bbutts09

Feb 6, 2016

We had an appointment to test drive our vehicle and from the time of the test drive until the time we were out the door was right around 2 hours from start to finish. We are very pleased with our purchase and the service we received!

Butterfield

Feb 6, 2016

We live a far distance and they were willing to work with our budget and have everything ready for our new suv... Will definitely be coming back in the future

Boone

Feb 2, 2016

Richard was great to work with and made the experience wonderful. We were able to test drive the vehicle we were looking for. Great place to find a good truck.

Keri

Feb 2, 2016

My husband and I dealt with Mike on this visit. We were in the market for a 4wd vehicle, as my husband was just transferred back to Wisconsin in the U.S. Coast Guard for work in the military. We spotted a 2010 Toyota Tacoma online, and were able to set up a test drive for the next day. Dealing with Lenz and Mike, was a simple, laid back process that I would recommend to anyone looking for a new, used vehicle. I love my new little, stick shift! Thanks.

New Expedition EL Owner

Feb 2, 2016

I worked with Brad Lenz, and the transaction was simple and easy - entire process including test drive took less than an hour. I would Highly recommend Lenz Auto.

Jeanette and Dale Rich

Jan 31, 2016

The service was extremely friendly and fast. Was well worth the drive up there.

2015GMCXLT

Jan 30, 2016

I found a truck on their fantastic website that tours each vehicle and Richard Reed had me driving off the lot right away. Richard was fantastic in coordinating our trade-in, (Fair Value) and arranging financing. Richard welcome us to the dealership with a warm smile and friendly handshake. A hour later, we were driving off the lot in our new truck. By the way, we live in Illinois and drove to Fond du Lac. We would not have done that if they did not offer the best trucks and great prices. Richard is great and I would recommend him highly.

Tony

Jan 30, 2016

My wife and I couldn't be happier with our purchase from Lenz Trucks. Great deal and greater customer service. Our salesman Jake was both helpful and respectful. Our overall experience was wonderful and we will definitely purchase from Lenz Truck Center again.

Bruce Hess

Jan 28, 2016

THANK YOU FOR YOUR EXCELLENT HELP IN MY PURCHASE OF MY NEW RAM PICKUP TRUCK. ALL OF THE PEOPLE AT LENTZ WERE VERY HELP FULL AND THOUGH TFULL.I'M SORRY I DID NOT GET BACK TO YOU SOONER,BUT I HAVE BEEN HAVING SO MUCH FUN DRIVING MY NEW TRUCK. THANK YOU MIKE BUHLER.

Tony

Jan 27, 2016

After several trips up to Lenz looking at the large selection of trucks I found one , test drove it and although the numbers didn't work for me with my trade which I'm glad looking back , after a bunch of back and forth emails with Marty Krepsky who always got back to me very quickly with a response I did go back again and this time I did find a truck I think is perfect for me . Drove up with my trade , made a deal and was off in my new truck within a couple hrs . Marty was great guy to deal with not that kind of salesperson who has to go on your test drive and tell you how the radio works lol . in the long run when car shopping isn't fun Marty did make it an easy ordeal ! Thanks Marty Krepsky

LJ

Jan 26, 2016

Great out of state buying experience. Spoke to Marty on Sunday and he took my call even though they were closed. Finalized purchase and shipping costs by mid week and car arrived 9 days later. Couldn't be happier.

Alton

Jan 25, 2016

On referral from my brother--he loves his truck from Lenz! After contacting Zack at Lenz, pausing while I ATTEMPTED to allow a local dealer to make an easy sale (how do they complicate a done deal?!), and returning to Lenz; within two hours financing was approved and the process of delivery begun.The truck is everything they claimed and immaculate. Full tank of gas and a fresh oil change. Everyone involved, especially the salesman, was courteous and helpful. Best vehicle purchase I've ever made!

W. E. Davies

Jan 25, 2016

The entire process from sart to finish was much easier than expected. Our business is about 2 hours away miles from Lenz and the sales staff made it easy to accommodate our business schedule and well as how we financed the truck sale with Dave in financing. We found the website easy as well as excellent communication, and fast and friendly service. We found exactly what we needed in the 2012 Duramax diesel and Our salesman Paul Parent was great to work with and I would strongly recommend Lenz Truck to all.

Ramana Sawyer

Jan 24, 2016

I found a vehicle that caught my eye at Lenz Truck Center while searching online. I called them and spoke with Jake Roberts. From that first conversation over the phone Jake did an excellent job of answering all my questions and making me feel comfortable purchasing the vehicle from over 4000 miles away. Not an easy decision to make. It is currently on its way across the ocean to Hawaii as I am writing this. All in all I am happy with my decision and glad that I choose a vehicle from Lenz Truck Center.

F-450 owner

Jan 24, 2016

Found the truck on line and had a few questions. Was contacted by Brad and he made sure that I had all of the answers I needed. Truck was fairly priced and was as listed. Drove to the dealership and the truck was ready for me to test drive when I arrived. We wrote the deal and was on my way with my truck in no time at all. Very easy transaction.

Tony

Jan 22, 2016

Drove over 300 miles. The vehicle was exactly what Paul said it was, and we got a deal put together.

May

Jan 19, 2016

Overall, Zach was great with followup and looking to see what deals he could get for us. He was interested in working with us and made sure we knew that.

Alimae

Jan 16, 2016

We enjoyed working with Mike. Was not pushy on the sale. We test drove many trucks, he pulled them all up to the door, it was freezing outside but all the trucks were warm and running and ready to go. Once we found the "one" he had us out the door in no time. Super happy with our experience, would recommend Lenz and Mike for sure!

stilltruckin

Jan 13, 2016

We traded our 04 dodge in for a 2014 dodge. No problems, very helpful sales dept. we had a 5th wheel hitch put on the new truck and the service dept was very good as well. Also Thanks so much to the guys who showed us how to use all the fun technology that comes with the truck. So knowledgeable and patient. We left feeling pretty confident we had learned a lot, and if we needed any more help,we could call.

Robert Christensen

Jan 11, 2016

Very pleasant experience. Lenz took in two of my vehicles on trade, even though neither was in perfect condition, and in return sold me a truck that WAS in perfect condition. The whole experience with this dealership AND the salesperson was top-notch and professional. 8hr drive from downriver Michigan was well worth it!

Jesse E Perez

Jan 9, 2016

Had a great time working with Jacob Robert's and the service team at LENZ Truck, will be back for sure. Thanks again for a great experience!!!

asffnc

Jan 9, 2016

Just purchased our second vehicle form Lenz. Our salesman Paul P was very responsive, answering questions via phone and doing some research for us before we took the drive up to ensure we were not wasting out time. Further - they knocked .10% off the very competitive rate we were pre approved for with our credit union No pressure, no haggle sales and finance transactions.

flyandbuy

Jan 9, 2016

With the Christmas and New Years holidays looming, i needed to buy a truck. I knew my schedule my not allow me to fly over and get the truck very quickly. The weather got lousy and time dragged on. My tiny deposit held the truck until I could get over and pick it up. When i finally arrived, the truck was inside and warm.. and just as advertised! Paul Parent took excellent care of me and I look forward to doing business with him again!

Truck4us

Jan 8, 2016

Worst business practices I have ever experienced in the purchasing of a used vehicle. My money was not accepted their, they do not budge on the price they put on the truck and the salesman was sending rude text messages. Will never set foot in this facility again and will make sure my word gets out and no one else has to deal with them

Alex Hendrick

Jan 5, 2016

I shopped a wide range of websites before purchasing my 2012 Ford F150 at Lenz. Their website is well organized and the well lit photos helped in determining if they had the right vehicle for me. Throughout the sales process Zach Vander Grinten was quick to respond to calls and emails and had everything set up and waiting for me when I made the 100 mile drive to Fon Du Lac. I recommend them to anyone shopping for a truck.

Jbug1

Jan 5, 2016

Great place to buy used trucks I would recommend them to everyone. The process is fairly easy and they have everything there you need to complete your purchase

wisconsin gutter guy

Jan 4, 2016

I called and let them know what car I wanted. I also let them know that I didn't want to be there for a long time so I gave them all the info they needed. When I got there the vehicle was inside and ready to test drive. I was in and out in 1 hour with my new vehicle!

John B.

Jan 4, 2016

We called Paul Parent about a vehicle we saw on-line. He had the vehicle ready for our viewing when we arrived. The service department did a nice job in prepping the truck. We were in & out of Lenz Truck Center in no time with our purchased completed. Paul & the rest of the staff were very professional and courteous. It was well worth the 2-hour trip!

Trucker Sue

Jan 1, 2016

The person that I had as a dealer, lied to me about the document prep charges. He told me it was the law! When I picked up the truck, I was told by him that the truck had to be titled in Wisconsin before it could be titled in Michigan. This was also wrong. Now I will have to pay a fine for not applying for a title within a certain time frame. The paperwork was just received by my credit union, 15 days later. They at least refunded my money for the Wisconsin title.When I bought my Cadillac a year ago, I was given 6 months of sirius radio and onstar. I only got a headache and an extra 40 mile trip to get the titlework done. The truck is beautiful and in perfect condition. Hope we like it!

Montana26

Dec 30, 2015

We found just what we were looking for at Lenz. We wanted a newer vehicle with low miles - found that and a salesperson who knew how to treat his customers.

Patrickjroche

Dec 30, 2015

They knew I was coming from chicago and told me they would give me $500 off of price. Once I got down on here the sales man Jake went back on his story. Then I was offered a full tank of diesel and $150.00 dollars in gas cards. I agreed being that I was already in Wisconsin. After paperwork was signed the only gave me $100 dollars in gas cards that are only good at a farm and fleet store. I was told then he would mail me my cup holders and another $100.00 gas cards I have still not received. This dealership will try and get you at every turn. Then license plate time came and they tried to give me b plates. Then a manager came and told Jake that you can't put b plates on that size truck which I knew and they said they would send d plates in mail. They still sent the b plates. I will now have to waste more time and get it he Secretary of State involved and possibly attorneys if they do not send me d plates and cup holders and gas cards. Avoid this dealership at all costs.

NASCARDAN48

Dec 22, 2015

I went to Lenz Truck Center not knowing what I wanted, I was greeted by Mike as I walked through the door and he helped set me up with what I was looking for within a reasonable budget and all in all a great experience for my fist dealer experience, I won't ever have to find another dealer after going to Lenz.

Adam

Dec 21, 2015

I purchased this truck on a a Saturday. Steve Svendsen was easy to deal with and very helpful after a small problem with the truck. They only have a 3 day warranty. I believe it should be 30 days.

cowboy John

Dec 20, 2015

I purchased a very nice truck . well described , well serviced , quickly . clean truck , good representation , I was well treated , and a good experience .

jeepguy

Dec 20, 2015

Purchased a Jeep Wrangler. It was nicely detailed, very clean and was everything I was looking for. Marty was friendly and making a deal was easy and fair. I will check with them again when ready for another auto purchase. I traveled 134 miles ( found the Wrangler on AutoTrader.com ) to this Dealership and it was well worth the trip! Thanks Again Marty Krepsky.

cneumann

Dec 19, 2015

Richard Reed was very patient in assisting us find the perfect family vehicle. Lots of options and quality vehicles to choose from. Thank you Lenz Trucks for a great experience!

livelimitless

Dec 18, 2015

By far the best experience I have had in online shopping in my time. I used to work in the auto sales business and it was a pleasure to work with these folks. We were in and out in under 45 minutes and our vehicle was immaculate. I would surely recommend them to anyone who is looking for a vehicle.

Bucky

Dec 14, 2015

This is the first time I have been to this dealership. I originally was working with Steve over the internet, but he was unable to be there when it was convenient for me to come and look at the truck, so he referred me to Richard without hesitation. It was great to see a dealership work together to accommodate the customer instead of worry about who gets the sale. They had a fantastic price on the ESV I bought and gave me a fair market price on my trade-in and made the entire process very easy to deal with. Not a big fan of haggling for fair prices on the new vehicle and the trade-in and Richard made the process very easy, and explained their position and market value very clearly.Will bookmark their page to keep them in mind next time we purchase a new truck.

Jeff 0463

Dec 14, 2015

Worked with Mike Buehler to get a red super duty for my wife for Christmas. She loves the truck. Highly recommend Lenz. Quality dealership. Very accommodating and straight up

johnnyone95

Dec 12, 2015

Absolutely the most stressful vehicle buying experience of my life. Ever see the move "Used Cars"? There something about the atmosphere of the place...just doesn't feel right. There's also a shell game going on there...you don't know where the "little pea" is hiding. Too many "surprises" after the sale.If you like to haggle or negotiate, Lenz is not the place for you. Expect to pay full sticker. Period. End of story. Believe me, I could write paragraphs here! But...My mother once told me, "if you can't find anything nice to say about someone...say nothing!" Therefore, this is the end of the review except for one piece of advice (sorry mom!)...BEWARE!

MadisonCraig

Dec 12, 2015

I found the buying experience at Lenz Auto to be extremely easy and quick. The staff was friendly and very easy to deal with, no high pressure sales. I think I will really enjoy my new Jeep Wrangler!

Doogle

Dec 11, 2015

I couldn't be more happy with my Purchase from Marty at Lenz Trucks.He didn't pressure me. Very Professional !!!!!!I live in Green Bay and he emailed me a list of Trucks to look at before I went down.Sam in Financing did a great job getting me a cheap Interest Rate and found a Bank for me near Green Bay.Once again Thanks Guys !!!!!!!!!!!!!!

Luvmytruck

Dec 10, 2015

Thank you for the great deal on a truck. I traveled from northern Michigan because you were several thousand dollars cheaper than anything else I could find love the truck awesome service thanks a lot guys.

Tyler Rhyner

Dec 5, 2015

After months of searching for a new to me truck, i found myself at Lenz's website several times. After countless phone calls to Paul Parent about several trucks, he found the right one for me. I couldnt believe just how simple the buying process was and how great their customer service was. I will be buying more vehicles through Lenz truck in fond du lac

nimrod

Dec 5, 2015

Paul was there to answer questions but not hovering, helpful but not pushy.Same with Sam in finance.Second vehicle I've purchased at Lenz and both times their prices and trade-in offers were realistic and fair.

Pwaldera

Dec 5, 2015

Lena Truck Center is not like the other car dealers I have had contacted. Traditional car dealerships seem to push you in one direction or the other, I suppose depending on what their stock or incentives are. Now granted I found a couple trucks online that I was interested in before I contacted them, I could tell from the initial contact that it would be a different experience. My salesman, Marty, was a true professional in answering my questions and being knowledgable about the inventory. He was not pushy, and was patient of my obvious questions about the trucks. He struck me as an honest, no BS type of personality. He and Sam, the finance manager, did everything they could to get me in truck I wanted. I enjoyed my experience with Marty, Sam, and Lenz Truck Center and would recommend them to everyone I know.

David

Dec 4, 2015

Jake made the stress of buying a new truck so much easier and the stress was gone. He made the entire process easy and I would recommend anyone I talk with to go to Lenz Trucks! David

Marcell Daniels

Dec 3, 2015

I was generally satisfied with my salesman Paul Parent. We made the deal work. My wife also purchased a warranty for her vehicle. I think the upper management/ owners could have taken the time to thank my wife and I for our business.

BrandonFischer00X

Dec 2, 2015

If your in the market for a new or used truck make them your first and last stop. The selection is second to none. If you can't find it at Lenz you simply won't find one period. Just an all around pleasant experience and no nonsense type of attitude. Give them a visit and you'll be glad you did.

Dan & Jammer

Dec 1, 2015

Mike Buhler is a true professional without the high pressure sales tactics that most sales people try to do. We could tell that Mike was a seasoned sales person and dealt with us in a most friendly manner. He was very straight forward and he knew his product. My wife and I have had some bad experiences with some local sales people from other dealerships in Fond du Lac and Mike was a breath of fresh air. When we walked into your dealership, we knew exactly what we wanted and what was available on your lot. Your website is an excellent site and answered many of our questions prior to visiting your dealership. Mike was quick to answer additional questions and made some excellent suggestions on what he could do for us, since we wanted heated seats in one particular vehicle along with a soft tonneau cover, mud flaps, etc. The additional items were presented to us at very reasonable prices without adding any additional pressure on us. If you are looking for a new or used truck, I highly recommend dealing with Lenz Auto in particular dealing with Mike. In the future, I know that if I am looking to upgrade my vehicle, I will start at Lenz Auto. Thank you again Mike for your excellent service.SincerelyDan and Jammer Dudley

duramax

Dec 1, 2015

Took a ride to Lenz to look at a 2015 Chevy Duramax the sales man Jake was knowledgeable about the truck and very friendly and easy to work with. Dave was easy to with in the final stages of paper work, I left there feeling very satisfied with the purchase.

Ram Man

Nov 30, 2015

Very helpful salesman and staff through out. Very good selection of truck , Very top notch auto dealership-service center. Will do business with again Thanks again, Ed

saltypeter86

Nov 29, 2015

I traded in my Tundra for some more horsepower picking up a Ram 3500. I was a bit nervous as they made me an offer over the phone and from past experience at other dealerships, once you arrive they try and find a scratch here or there and offer you less money. However this was not the case after my 14 hour drive north up to the dealership. Everything was as they said including the truck I purchased from them. It was in great shape inside and out. I did drive the truck around the block before taking delivery which was great however a little bit into my 14 hour drive back to South Carolina I did notice the alignment is slightly off and will have to have it taken care of back home. Probably my fault for not taking a longer test drive prior to delivery. However overall I would certainly buy from these guys again without a worry. Zach was great and the finance department hooked me up with an awesome rate and again made it super easy. I think I was in and out of the dealership in 45 minutes which was awesome. I would recommend Lenz Truck Center to anyone looking for a gently used truck in new condition. Thank you for a beautiful truck!!

Krouthmonster1

Nov 26, 2015

Great dealership! Was in and out in an hour with an awesome truck! Highly recommended. We will definitely come back for our next vehicle.Krouth Transport

Silveradoman15

Nov 20, 2015

I purchased my new truck from Lenz and not only were the staff very friendly and easy to talk to, but they helped me and answered every little question i had. I will be doing future purchases through Lenz. Paul Parent was my salesman and i thought through my multiple mind changes hed ignore me but he helped me in every way. Thanks again!

Chad

Nov 19, 2015

Lenz made buying a truck very easy. They have a significant amount of inventory, which allows you to evaluate numerous options and features very quickly. They are an extremely low pressure dealer that makes the buying process quick and stress free. Definitely check them out if you are interested in a used truck.

DM

Nov 19, 2015

The truck I called about was sold but Zach Vander Grinten went to work and found me a great truck and price. Drove over 400 miles one way to get this truck. Real happy! Darrin

John

Nov 17, 2015

Lentz has the largest selection of used trucks in the area. They have many different brands to choose from. Steve was very helpful with the buying process. The no haggle policy is refreshing. I would recommend them to others.

Jake

Nov 16, 2015

Great experience at Lenz truck. They have a huge selection and everything is well priced. Paul Parent was an excellent salesman and a pleasure to do business with. I would definitely recommend this dealer to everyone.

Schwefs

Nov 16, 2015

I'd like to thank the crew at Lenz Truck for making this a smooth, pleasant and very painless purchasing experience! My hat goes off to Richard for his quick responsiveness and Dave for his straight and to the point approach, both were refreshing and a nice change of pace to work with in the sales world.Thanks for making this a great buying experience for me and I would recommend Lenz Truck Center and your services to anyone looking for a new truck! Keep up the great work guys!

djkimberz11

Nov 14, 2015

This is by far the smoothest and easiest car purchase I have ever had. Marty is amazing and answered all my questions. I would highly recommend them to anyone. It was definitely worth the drive. Sam in finance was great to work with and made it very easy and fast. I am very happy with the service I had and will be going back for future purchases :)

Ready to Travel

Nov 13, 2015

The Lenz team was very friendly and professional in helping me and my wife chose a truck that would meet our needs to tow a fifth-wheel camper across country. Our sales person, Richard Reed was very good at listening to what type of truck we wanted and matched us up with one that would meet our needs (Ford F250 diesel) without any sales pressure. Richard was very helpful in explaining the features of the truck and explaining some of the differences between truck brands and models. The closing process was very efficient and informative. The service technician was very helpful in explaining many of the features of the truck and how to operate the fifth-wheel hitch we had added to the truck. I highly recommend Lenz Truck Center as a place to go if you are shopping for a truck.

william lau

Nov 12, 2015

Mike responded within 15 minutes my email inquiry, after store hours! All my inquiries were answered and he immediately took additional photos of the Toyota FJ that I was interested in.Although there was no wiggle room in the price, I felt the Lenz Truck pricing was still very fair after checking blue book and other sellers. This was my 5th out-of-state vehicle purchase and give Mike thumbs-up for his friendly, prompt and courteous service. My FJ was on its way to Honolulu 2 days after my wire transfer was sent! Awesome!

Dwight

Nov 7, 2015

The Truck buying process at Lenz was very easy. The moment i spoke to Richard Reed and told him what i was looking for he went online to look for my truck because they didn't what i was looking for at the dealership. A day later they found my truck, had it there Monday, inspected it, and i showed up Tuesday and bought it. Richard was an excellant salesman through out the deal. I would recommend anybody looking for a truck to see Richard at Lenz truck.

Jim S.

Nov 7, 2015

Looking for a truck for about 8 months. No real hurry. Looking for a 2 year old Tahoe or Yukon. I found a truck on-line at Lenz. Called about it. For me it's about a 70 mile drive. Dealt with Marty. Very good experience. By the time I got there a few days later Marty had three trucks for me to look at. Liked the Yukon the best. Bought it a few days later.Marty got me everything I needed. Answered all my questions promptly and it was really smooth. He did a great job. I am very happy with my purchase. The truck was very clean. It was an experience way better than I would have expected. Thank you Marty and Lenz Truck Center.

Satisfied Customer

Nov 5, 2015

Great place to buy a truck no pressure just helpful staff with great vehicles to show you alsi great web sight with lots of details

Conor021

Nov 4, 2015

Everyone was very nice and willing to fit you for your needs. It was a quick and easy experience and I am vey happy for how my experience went

Bob

Nov 2, 2015

Everything went smooth - no pressure - test drove a few jeeps a few times and found the one that fit our needs. Easy to work with, easy buying process. They sell so many trucks they have the system down and make the easy.

Paul from Sheboygan, WI

Oct 30, 2015

When looking for a new truck, stopping by Lenz Auto is a must. I was totally amazed by the selection of nice trucks they had and the prices were fair. Jake was the best salesman I had ever met. Extremely knowledgeable on trucks and not pushy like most salesman. Sam in finance was also excellent to deal with. Answered any question I threw at him and helped me get great rates. I give these two guys AAA+. I usually never write reviews but these guys deserve it. Thanks much!

kvg1990

Oct 29, 2015

This is the second truck that I have bought from Lenz. Great experiences both times. I recommend Lenz to everyone I know that is looking for a truck. Great people to work with.

Kim & Aaron from Madison, WI

Oct 23, 2015

We were drawn to Lenz due to the low prices we found on the internet. After searching for a couple of months, we found the perfect vehicle for the right price. Marty was able to help us with most of our purchase over the phone. He held the car for us, with a small deposit, and had it unlocked and ready for us to drive upon arrival. Sam in finance also handled us very quickly and professionally. Neither of them pushed us to buy extra warranty's, etc. We left after only a few hours and would definitely buy our next vehicle from Lenz.

Icee

Oct 21, 2015

I tried 6 different vehicles before I settled on the Avalanche. The price was higher than I anticipated and they don't deal. What you see is what you pay. I am happy with the vehicle. We actually had planned on purchasing 2 vehicles that day but the other one we had wanted to test drive wouldn't start. In fact all 3 wouldn't start. Not the salesmans fault. Over all happy with the process.

Telephoneman20

Oct 15, 2015

Richard tried many trucks until he was able to find the one that I wanted. I was very specific as to what I was looking for and Richard was persistent and determined to find the right one. One thing that I would have liked, however, was to have been told about the possible illegal tint on the windows and the back window defrost not working before I came up to sign the papers. (Phone call?)Also, I would have liked to have been updated more frequently on the search for the title.

chevy

Oct 12, 2015

The internet is a great way to shop for trucks. I searched for about a month for a very specific Silverado and Lenz had the best deal advertisied. I made the call and Jake Roberts made the buying process simple and easy. He gave me an accuarate and honest description of the truck, found the best price to ship it to Alabama and the deal was done. He scanned and sent purchase documents for review and then overnighted the paperwork with return envelope. Great communication and follow up all the way to the truck sitting at my font door.Thanks for everything Jake.John

james08

Oct 12, 2015

Marty was a pleasure to deal with. Lenz made the transaction go smoothly and I love my new car. I will be recommending this dealership to any one I know looking for a vehicle.

RubeyRanch

Oct 8, 2015

Purchased a 2008 G M C crew cab from Lenz auto today everyone there was extremely helpful in all aspects of the sale would recommend them to anyone looking for a used truck . Doug R

doc

Oct 7, 2015

Came to Fond du Lac with no intention of buying a vehicle. 6 hours later and after driving numerous trucks, I drove home with a new truck! I haven't purchased a vehicle since 1998 (yes, 1998) and I was completely surprised at how easy this was. Steve was a phenomenal sales man. No pressure, just let us do our thing. And Dave the money man was completely professional. When I had actually narrowed my choice down I asked Steve if it was possible to take the vehicle right now and he said, "give me 20 minutes and it's yours!" This is the way to do business. If you're looking for a large selection of vehicles and a group of people willing to make this easy and pleasant, come to Lenz truck! I'm actually coming back for a SECOND vehicle!

scott

Oct 3, 2015

I never give reviews, but was so impressed by Lenz that I feel compelled.So I searched for a work van for about 6 months, visited many dealers, even went to chicago. lenz Truck was so nice to work with, No pressure ,friendly ,factual ,and fast.My salesman was Marty, he didnt hound me like all the rest, was very honest about the price. Marty also gave me his cell number and answered every time i called with questions, even picking up at home. I researched the vehicle wanted, and then shopped .Marty did not have to run to supervisors on every offer that I made, but was able to give me a price that was lower for a better equipped van. I plan to visit them for any service on my cars, there shop is incredibly clean.Thanks again Scott..

CFF

Oct 2, 2015

I was looking for a Silver Raptor 2014 or 2013. I found a 2013 on the Lenz website. I was able to get a very realistic sense of the quality and condition of the truck through the video that Lenz posted. Shortly after requesting more info I received a call from Mike Buhler. Since I live in New Jersey and was not going to be able to make it out to Fun Du Lac. I had to put a lot of trust in Lenz and Mike Buhler. Mike was a real pleasure to deal with and made the transaction very easy and efficient. The truck is as beautiful as it appeared in the Lenz video. It drives fantastic and I would recommend Mike and Lenz to anyone looking for that special truck.

NOT IMPRESSED!!!

Sep 21, 2015

EXPECT TO BE IMPRESSED!?? Those are the words you use in all your ads. Big words to fulfill and I am sorry but my wife and I were anything but IMPRESSED. When I was getting ready to sign the contract for the sale I stopped and thought I better take one last glance at it. Good thing I did. When the numbers were all plugged in the salesman added an extra thousand dollars to the sales price. Now I am not saying he did it purposely but again thats kind of a big mistake to make. After my wife and I signed the contract and we were walking over to the finance office to finish the financing side of things I mentioned to Salesman that the truck had less than a quarter tank of gas and I was wondering if I could have it filled before I left. He said No we dont do that. So I had to stop at the gas station next door to get enough gas to drive home. Really, you would think with the kind of money people spend buying vehicles the least they could do is fill the tank. Its the little things that impress people. When all was said and done I get the keys from Salesman and he only hands me one set. I asked if there was a second set and he said no but I could go have a key made and buy a fob from eBay. Again I feel this would have been an easy fix it enhance a buyers experience before they even sold the vehicle. Sorry just NOT IMPRESSED!!

ktrucko

Sep 20, 2015

This was one of the best car buying experiences ever. I live 2 hours from the dealership and all negotions were done via email. I used a 3rd party finance company which added a little more complexity to the deal, so I thought. But Steve, Lenz, worked directly with them and responded immediately to all the emails, and there were alot of emails. I can't speak highly enough about working with Steve on this deal. It was completely pain free. At the end I had to go in and sign only 3 documents and drove away in a new car in a matter of minutes. Loved it!!!!

dogdrool

Sep 17, 2015

Richard Reed was great to work with. I had a buddy of mine with and he was very respectful to both of us. The finance guy was good to work with. Everything went pretty quick which was great. Before I left the dealership with my new truck I wanted to get the Bluetooth working. Richard and a service guy came out and made sure I was all set before leaving... good service. The next day I contacted Richard and informed him that I left one of my favorite music CDs in my old truck's player. I was really hoping to get it back. I got the CD in the mail a few days later. It's the little things that can make a big difference. Great customer service. I have recommended Lenz to others, and will continue.

pauljone

Sep 16, 2015

I live 50 miles from Lenz Auto and after looking for a new truck I couldn't find a price that was within the budget. After navigating through the Web site finding the right truck at the right price this was it.

Jackman

Sep 16, 2015

There was no pressure to purchase, salesman was very helpful giving me excellent information on the truck I was looking to buy. Best car buying experience I have ever had , would highly recommend this dealer to others.

Mike

Sep 11, 2015

I wanted to take a minute to tell you that Mr. Dave Reilly is one of the best guys I've ever dealt with when purchasing a vehicle. This was my second purchase from Lenz and I dealt with Dave both times directly. He went out of his way both times to come in after hours to make the deal work for me and to sign the paperwork and transition out of the old vehicle and into the new one. I live in Southern Louisiana and work in the area up here on the pipeline and I will be recommending Lenz to everyone I work with.

collie

Sep 1, 2015

I had found a the harley davidson truck I have been looking for on a Sunday I emailed Paul on this vehicle and within minutes I had received a email assuring me the vehicle was still available. I responded back I then went to the dealership as soon as they opened on Monday Paul and the gentleman that gave me the loan had my old truck traded in and I was out the door with new truck in no time you guys and girls are my new goto place for me and my friends. Thanks for everything Jason Konkel.

smiles1357

Aug 26, 2015

We purchased a 2011 F-150, crew cab. It was a very seamless process and we were very happy. Car shopping is always stressful, but Lenz made our experience great. We were given what we needed for trade in, and a great price on our truck. As a bonus, we requested to have remote start installed at the last minute and the service center was able to pull through and have it done before we picked up the truck! That was exceptional service. We will definitely be back. Jake was great to work with, and Jim in the service center was awesome.

Hobbes2014

Aug 20, 2015

I was looking for a specific vehicle. Lenz has a huge selection of trucks and had what I was looking for. Richard Reed helped with all of my questions and was great to work with. David Reilly was able to put a payment plan together that matched exactly what I was looking for. These two guys and the entire Lenz team deserve an excellent rating and will get my business in the future. Thanks for everything.

GT Homes

Aug 14, 2015

I purchased a slightly used 2104 Raptor truck sight unseen. I was very happy with everyone and the entire process. I felt comfortable with the purchase because all the reviews I had read. I also had them add a spray bed liner and bed cover. Both were professionally done and fairly priced. They really do a nice job and give their ALL!!

Bradv4061

Aug 13, 2015

Marty was very helpful in getting the deal done. Everything was ready when I got there the truck was clean and they even changed out the rims which were a little corroded that they didn't like.

dcoop

Aug 9, 2015

I wish everything was that easy! I had been watching the inventory at Lenz for some time and when I saw the truck that I wanted I simply made a phone call to Marty and we got the deal done over the phone. I drove down in a little over an hour I was driving home in the truck that I wanted.Thanks Dave and Marty!

natgolfpro

Aug 7, 2015

I have been to many "dealerships" and you never walk out feeling like you got a good "deal", Not at Lenz and not with Mike. He answered so many questions either by phone or e-mail with complete honesty. I drove over two hours to get there and I will gladly do it again. Thanks again Mike and next time I'll check the driver side door for the key.Oh and I love the BEDRUG bed liner.

Buyer

Aug 6, 2015

My first experience with Lenz and I was very pleased with the sales process.

George T

Aug 5, 2015

I read numerous reviews before making my site unseen purchase of my $65,000 Raptor truck. The ratings and comments were correct they were great to work with. My salesman was Jacob "Jake" Roberts and my Finance man was Dave Reilly. Both of them were out standing!!! The condition of the truck was exactly what they promised and the price was fair based on my national search. I would definitely recommend them and would do business with them again.

cdulmes

Aug 4, 2015

All I can say is WOW! What a great experience I had that was inviting and very laid back! I have not dealt with a dealership that doesn't pressure you into buying a truck until I went to Lenz! I worked with Richard Reed and Dave Reilly. Both were very patient and understood that no matter the price of the vehicle you were buying, its a big investment. Richard Reed helped me step by step to get the right truck that fit me and at the perfect budget for me. I had a couple of trucks picked out ahead of time that I wanted to test drive and ended up leaving with a truck that wasn't on my list. They have them all and every truck out there looks, drives and feels like it just came from the factory! Richard Reed and the Lenz team has made my used truck buying experience such an awesome one that I would never go anywhere else than Lenz truck! If you want an excellent truck buying experience you have never had before, go check out Lenz!

JohnC

Jul 30, 2015

After a long process of searching and dealing with car dealers from Beloit to Houston, I finally found the truck I was seeking with all the options I wanted, a 2015 GMC Canyon in Bronze with Dune interior. It was listed on the Lenz site, and I found it online on a Sunday evening. After confirming that Lenz was a USAA TruCar dealer, and seeing that it was a good price, I wrote to the dealership. To my surprise, I received a reply from Richard Reed that evening. Monday morning, we worked out all the details with USAA. I drove to Fond du Lac from Janesville that day to get the truck. I had to wait a while until Richard was free, but once we started the paperwork, I think I was out the door in my new truck in 15 minutes. Part of the deal was to install a plastic bed liner, and Richard Reed worked with the maintenance department to ensure I got just the one I wanted with access to all the tie down points. I later made a 10:30 appointment to have it installed. I arrived at 10:30, on the dot, and I was out the door by 11:00. May have just been coincidence that the truck was at Lenz Truck Center, but I'm glad it was because the service was excellent.

ecahanin

Jul 29, 2015

I purchased my truck a few weeks ago and it could not have gone any easier. I worked with Jake as my salesmen and Sam who took care of the rest and they were nothing but the best when going through the buying process. they went above what they needed to before leaving. Driving 2 hours to buy a truck was made easy with these guys.

Mark

Jul 29, 2015

I had put off purchasing a vehicle for over a year until I could get my credit back from where it now sits. My other vehicle forced my hand and I swallowed my pride and contacted Lenz. I emailed Lenz based on the online testimonials like the one I am now writing. I saw many other buyers with bankruptcies and repo's who were able to make a purchase at Lenz. I didn't have these issues, but still thought my credit would be prohibitive. Mike contacted me and within an hour I was told they could pre-approve me. In fact, I was approved for a vehicle that was double the value than the one I wanted to purchase.Prior to Lenz, I absolutely hated the car buying experience. I always felt like shark bait. Mike put me at ease, quickly pulled up three vehicles of interest and gave me the keys for test drives. After my decision I waited maybe 10 minutes to see the financing department and was out of their office in 15 minutes with new plates and stickers. If you have any doubts about these reviews, I'd say just make the call or email contact. You will find all I've said to be true. Great experience.

WyrdScience

Jul 25, 2015

Smoothest transaction ever! Vince was extremely helpful and went the extra mile to help make sure we got the truck we wanted. He even ordered child restraint brackets for us at no charge because the truck we wanted did not have them installed. I highly recommend Lenz Auto and Vince!

TomKovalak

Jul 21, 2015

What's not to say about Lenz! Since 2013, we have purchased 3 trucks from them. They were a 2011 Ford F250 single cab diesel, a 2013 Ford F150 King Ranch and now a 2014 Dodge Ram 1500 Laramie Ecodiesel. The first two trucks were bought from Sam Pegram and the third from Marty Krepsky. Here's what I like about Lenz and why I basically won't shop anywhere else (even though I lived in Illinois, Indiana and now Michigan when I bought each of the 3 trucks and it's a long drive to Fond du Lac!).1. Pricing: You cannot beat their prices! If you can, you're either shopping from a private party or you've beat a regular dealer down for an hour and they finally gave in! To prove this, I sold the first two vehicles I bought from them after owning them about a year on Craigslist and didn't lose a penny! I actually made money on both deals AND I financed them without putting any money down. That means they were sold at a low enough price that I was able to drive them around, make my payments and then sell them outright with no loss.2. Selection: You can dink around on Craigslist or AutoTrader or you can drive from dealership to dealership and I guarantee you won't find the selection Lenz has. I went shopping in South Bend/Misahawaka for a diesel truck. They might have 2 or 3 brand new ones and used...MAYBE one or two if you're lucky. Lenz will have dozens of diesels at any given time...Ram, Ford, Chevy, GMC, 2500, 3500, duallies, whatever you want. They had two Ecodiesels when we were there and it's why I got the one I wanted!3. Sales people: None better! They don't bother you, there is no pressure and you can just drive whatever you want. Maybe it's because I'm a repeat buyer, but when my wife and I go there, we just walk in and out of the showroom and ask for keys. We might drive 5, 10 or 15 trucks, and they never say anything but, "hey, take your time...get what you want". When we do finally settle, they have the financing done in a matter of a few minutes...I'm not kidding...minutes!As long as we live in the Midwest, we will buy our vehicles from Lenz and I will continue to tell everyone I can to go there. Thanks Sam and Marty!Tom and Marsha

AJR_TN

Jul 20, 2015

Steve and Dave helped me purchase our 'new' 2012 Chevy Silverado and made the transaction simple and quick. I was out the door with the truck in under an hour and on my way back home to Memphis. The truck is exactly what we were looking for and we are very pleased all around.

ToddinLA

Jul 16, 2015

Mike helped my wife and I purchase our '14 FJ Cruiser earlier this year, and we could not be happier with the experience. We live in Los Angeles, CA, and we had to purchase the vehicle sight-unseen. Ordinarily I would not feel comfortable buying a vehicle this way, but between Lenz's stellar reputation, their no-haggle policy, and Mike's assistance, the process was incredibly easy and worry-free. Mike even took the vehicle to a third-party mechanic who inspected and test-drove the vehicle on my behalf. I highly recommend buying a truck from Lenz, and I highly recommend working with Mike.

F150 xtl

Jul 14, 2015

We had a great experience purchasing our used truck from Lenz Truck in Fond Du Lac. Paul worked with us to make this an easy painless experience.

Cjb20012

Jul 11, 2015

Went above and beyond for me. Just when I thought I couldn't get my truck they found a way for me to leave extremely happy.

Jeff Z

Jul 8, 2015

Found the right vechicle on line. Emailed to discuss (11 pm on a Saturday) got a response from Paul within an hour! We discussed the vechicle at 9am on Monday and decided I would purchase. There was, after checking a pending potential offer. Within an hour that was determined to be a pass from that buyer and we secured the purchase with a deposit. Paul took the time to review the vechicle and pass on answers to all my questions as this was a seven hour drive for me to purchase. In the end, their shipping charges were more reasonable than the decision to make a 15 hour day or ferry ride to purchase. The sale closed on Thurdsay late, and the VW was at my door at 9:30pm on Saturday. The delivery service was excellent and very cordial. Spending this amount of money without a test drive or site unseen is crazy, at best, but was the right decision and very happy that I did so. If you want honesty, call Paul Parent, he did an ecellent job and I am very happy with Lenz and would buy from them again.

JZ Gladwin MI

Jul 8, 2015

Found the right vechicle on line. Emailed to discuss (11 pm on a Saturday) got a response from Paul within an hour! We discussed the vechicle at 9am on Monday and decided I would purchase. There was, after checking a pending potential offer. Within an hour that was determined to be a pass from that buyer and we secured the purchase with a deposit. Paul took the time to review the vechicle and pass on answers to all my questions as this was a seven hour drive for me to purchase. In the end, their shipping charges were more reasonable than the decision to make a 15 hour day or ferry ride to purchase. The sale closed on Thurdsay late, and the VW was at my door at 9:30pm on Saturday. The delivery service was excellent and very cordial. Spending this amount of money without a test drive or site unseen is crazy, at best, but was the right decision and very happy that I did so. If you want honesty, call Paul Parent, he did an ecellent job and I am very happy with Lenz and would buy from them again.

SwaSniper

Jul 8, 2015

I felt very nervous and hesitant about buying a $28k pickup online without being able to test drive or physically look at it. I looked up Lenz and saw the reputation they had. I felt better but still hesitant because when something seems too good to be true it usually is. Mike Buhler made it a very easy and calming process for me by always being there by phone, text, or email to answer questions at any time or send pictures and the carfax to assure me this pickup was legit and I was getting what I paid for. If you're going to buy a pickup call Lenz Truck Center first!

Bill Gonio

Jul 7, 2015

Richard Thanks for your help and your team at lenz truck in getting the truck I needed. The buying process was too easy, in and out. It was our 1st camping trip over the 4th of July with the truck, 6.6 duramax pulled the camper like a dream. I've had many compliments on the truck over the past week. (looks new) Regards.

waste of time

Jul 6, 2015

After a phone call was made to make sure the vehicle I was interested in was still there, "Steve" assured me it was and said he would have it up front and ready as I had an hour drive to get there. After I arrived, and waited 20 minutes while he chatted with another salesman, he stated that the vehicle was sent out as a loaner and was not there. Time is precious, I sure hope the communication and professionalism improves.

Tracker7

Jul 3, 2015

The nicest dealership I have ever worked with. The Internet listings were very accurate, the number of high quality vehicles was astounding. Our salesman was outstanding, no pressure, if you are serious about finding a great truck, at a very fair price you must shop here. We live 3 1/2 hours away. It was worth the drive. Do your homework, check out the selections on line. Call ahead to verify that the vehicle you want is available. Have two or three choices in mind, there are so many trucks available, it may be overwhelming and hard to choose. Nice problem to have!! I shopped four other dealerships prior to finding these folks. This is the place. Thank you. Sincerely, D. Wagner, Cary Il

Jbegler238

Jun 27, 2015

Best service ive had at a dealer ship a d everyone is nice and willing to help. I drove 4 hours to pick up my new truck abd i wont be going to any other dealership!

Rwicinski

Jun 26, 2015

This was the best car buying experience I've ever had. I did a lot of research on what vehicle I wanted. Test drove two new ones. Had the Ram dealer in Antioch Il. Qoute me a price via email. Then when I went to buy the truck it became $3000.00 more. After an Hour and a half of arguing about the price I walked out. The same night I came across the Lenz website and found the exact truck I just tried to buy but a year old and used. I called Monday morning and talked with Richard Reed after getting his number from the enquiry I made on the website. Richard wasn't even at work that day but he still took the time to answer all my questions, and check on the availability of the truck. Took down wn all my information. I gave him a deposit over the phone to hold the truck. Made arrangements to drive the truck three days later because I was coming from Gurnee Il. A 2 hr. drive. Drove up, test drove the truck. Looked it over. Was in beautiful shap just like he said. Did the whole deal in less than an hour. Back on the road to Il. If all dealers were this good and this nice to there customers they would probably sell twice as many cars. With a massive selection of trucks and employees that know how to treat people I wouldn't think twice about recommending Lenz Auto for your next truck. Unfortunately for them I plan on driving this truck for 10 - 15 years. But if something changes and I need a replacement I'll look here first this time. Job well done.

Wayne Butz

Jun 24, 2015

Outstanding place to buy a new truck, great selection and great to work with. Richard was awesome to work with and bent over backwards for us. Truly the right place to buy a truck. Best selection you can find with a great facility.

dodge man 1958

Jun 19, 2015

They worked with me and all areas and keep me informed concerning the truck and made sure the truck was ready for me. I would buy my next truck here no question asked. Thank you.

Jon M

Jun 18, 2015

I have been very pleased with my purchase at Lenz trucks. the selection can not be beat and I found the pricing to be fair. I would recommend them to anyone and will be sure to go there for my next truck purchase.

f150grandpa

Jun 12, 2015

I hate shopping for vehicles because of the used car mentality of the sales person. NOT ANYMORE!!! From the time I met Marty to the time we said goodbye this was the best truck buying experience I have ever had and I have had many in my 61 years. I would definitely buy from Lenz again. Thank you Marty, thank you Lenz for a great price, a great trade in offer and a pleasant no hassle time. In and out in 1 1/2 hours. Who can beat that?

dan.tietz

Jun 8, 2015

Very professional and honest! One of the best car buying experiences we have had! Will look to them in the future for purchases. Thank you!

Chad Sorenson

Jun 4, 2015

Regarding Steve- As a customer I felt I was pushed out the door and given very little customer service. Initially, when Steve pulled the vehicle up for us (probably the only good thing he did) he never went through and explained anything. When coming back from the test drive he never greeted us, he sat in his office looking at his phone. We had to walk over to his office after the receptionist told us, yes he seen us in the lobby waiting. When discussing the vehicle he was very blunt with helping on answering any questions, especially on the price he would keep saying "sorry its not my money." I understand car sales as I once sold them myself however when someone says they have room to move on the vehicle then a minute later says well its not my money to give away, that was frustrating. Up until this point I was fine with my experience but here is where I will never recommend Lenz. We excepted full price on terms of a few minor defects fixed. We did a walk around the car and Steve battled with me on everything I pointed out. Example, one of the things I noticed was the windshield wiper, it was visibly bent and damaged, he says "I don't think its that bad." I had to remind him again before taking delivery to replace it. Another example, whoever owned it last waxed the vehicle but waxed the whole bumper which was plastic and other plastic parts, I asked if he could get it removed, he says "well not sure if we can, its not that bad." Are you kidding me, I'm spending $45k on a vehicle and white xxxx is all over the bumper! Last the front windows were after market tinted and I asked to have it removed, it was NEVER removed. When taking delivery he never showed us anything on the vehicle (I can verify that he never showed us or looked at the interior as the price tag and DEALER PLATE were still sitting in the back seat, which I still have), never showed us the service center (which I will never use), basically handed us the keys and walked away! As a customer I know what I wanted for a vehicle and it absolutely was an easy sale for Steve, to be fair he was nice but there was NO effort in customer service. You probably will blow this e-mail off but as a current business owner I would be very upset to hear one of my employees treat a customer this way, especially if it's his job.Regarding Sam - Sam was a very nice individual and helped us above and beyond with financing options. This is why I gave a 4 star rating in friendliness. The situation with Sam could be human error but this put my opinion over the edge regarding Lenz Truck. We put $12k down payment on our vehicle but because it was an impulse buy that day the money was not in our account. Sam told us "no problem, would you like to have me hold it until Wednesday," I said great we would appreciate it. Well, it was deposited on the Tuesday June 2. Due to lack of funds in our checking account we have several overdraft fees we now owe, which I feel the dealership should reimburse for. When you say your going to hold a check for a certain time period I trust you would do that. Wednesday would have worked fine, the check would have cleared and I probably would have forgot about all the other xxxxxxxxx and wrote an much better review but the overdraft fee topped everything! I am very upset with the whole experience, the only good thing that came out of the deal is we love the vehicle. I will never recommend Lenz Truck to anyone!

DS740

Jun 1, 2015

Richard Reed worked hard to get me what I thought was a fair traded-in value to this deal could move forward. Once we had that the rest of the deal was about as easy as it could be. This is my second vehicle purchase from Lenz Truck and I would recommend them to anyone looking for top of the line used vehicles. Seems they get the best of the best on the lot. Thanks Richard I love the truck. When I bought my first vehicle from Lenz Truck Sam Pegram was my sales guy. Now he is in finance and he did the paper work on my second purchase. He was great to work with.

bza32

May 31, 2015

Great to work with Jake and emailed me all the info and strait forward. Made it very easy and never pressured me to buy was trying hard to find exactly what we needed. Would recommend the dealership to anyone looking for a good quality truck.

brian at grove outdoor power

May 30, 2015

I own a business approximately 1 1/2 hour from Lenz so time to shop for a vehicle is very hard to find, thanks to their website with all the vehicle information and enough pictures to look at vehicle we were able to decide on three possible trucks. We phoned and talked to Brad Lenz and the only day we would be able to come up was on a Saturday and even then was going to be a rush, Brad stated that he would be willing to wait for us if he needed to, we also were able to be pre approved before we arrived at dealership. Upon our arrival he had the three trucks waiting for us outside with keys in ignitions ready for us to test drive. There was no salesman pressure and no feeling of obligation, we test drove and decided on one and about an half hour to forty five minutes we were on our way home with our "new to us" truck. This is my second truck I have purchased at Lenz and I will definitely be back for any future purchases, it was definitely worth the drive and would recommend this dealership to anyone.

DGP

May 23, 2015

Lenz Truck Center has an excellent selection of high quality vehicles - The price advertised is their bottom dollar which allows for no pressure sales and makes evaluating their inventory a pleasure. Extremely detailed overview of each truck makes comparative evaluations (on line) a breeze and when you want to see the vehicles in person, test driving was very easy and a no hassle process. The staff I dealt with were friendly and courteous - If you're interested in a used truck Lenz is a must see!

Platinum#1

May 22, 2015

My experience with Lenz Auto was a great one. On short notice I went in to test drive a truck, and within three hours I was driving it home. Everyone that worked with me were friendly and very knowledgable. Every question that I had was answered, which made my visit worry free.

MJunk

May 19, 2015

Large inventory and price ranges to choose from. Great customer service a great people to work with. They did everything they could to get us with a payment we were comfortable with.

Greg H.

May 11, 2015

No haggle pricing is nice and I did not feel pressured to buy extended warranties at the time of sale.

Boydaq

May 10, 2015

We had a great experience from the Lenz Auto staff and purchased a terrific car! Highly recommend this dealership! Fast service had us on our way within a couple of hours.

rsmithflip

May 10, 2015

We drove 250 miles from Moline IL to look at a 2013 F-150 Lariat we found on the Lenz web site. We were looking for a truck with navigation and local prices were higher and the selection was limited; so we thought the trip was worth the potential risk of a long day of driving, even if it turned out we did not love the truck and had to return without it. Prior to our visit, we worked with Brad Lenz. Communication by email and phone was easy and Brad was quick to reply to my many questions. When we arrived it was a sunny but very cold winter day. That truck was clean and in the "show room" area ready for inspection. We took the truck for a drive and decided to by it. The process was quick and efficient. Then the day took a turn for the worse...as I backed out of the parking spot the front left wheel started to make a grinding noise. OMG, I just bought it 5 minutes prior!Went back to Brad, a bit shaken, and asked to have service give it a listen. Had a mechanic out in minutes, and I was advised not to drive it home. It was in warranty, so it needed to go to the local Ford dealer for repair.We drove home disappointed, but: Lenz had the truck repaired at the Ford dealership per a Technical Service Bulletin. Lenz delivered the truck to my home, 250 miles, away the same week!It all worked out thanks to Brad and his team. Everyone we worked with was friendly and helpful - they all seemed to enjoy working a Lenz.

michf150

May 9, 2015

We drove from Michigan to look at and buy an f150, but I could have walked around all day just looking at other nice trucks. Marty Krepsky was our sales person and the truck was waiting for us to look at when we arrived. ( Marty was very helpful) We also worked with Sam pegram who did a great job arranging our financing . Both were great to work with. Great price on the truck we bought and received a great price for our trade in

creitsma

May 5, 2015

I can not say it enough!! Zach was very helpful with all the trucks we looked at. From the first phone and email until we drove away in our new f150. Also Sam the finance guy hooked us up. With a better deal than my credit Union. I don't buy new vehicles often but I know my next one will be from lens. Thanks for everything!!!!

Cap'n Kenny

Apr 23, 2015

I live over 100 miles away. I found this car through my credit union car buying service. We are very happy with our purchase. The buying process went smooth. I did not use their financing department. I obtain a pre-approval before looking for a car and then financing through my credit union.

Mr. Bubba

Apr 20, 2015

We came from Sturgeon Bay, WI to look at a truck on a very windy and rainy day and Marty Krepsky had the truck inside the building for us to look at. He was very professional and knowledgeable on the truck that we purchased. Then we were handed off too Sam Pegram for all final details. It was nice to have someone that took the time to go through all the options and explain them. We were even in a time crunch to pick up our kids from daycare and we still made it, They by far exceeded my expectations and would recommend to anyone to go there and would do future buisness with them.

cford racing

Apr 19, 2015

lots of good quality trucks, friendly, fast service for buying a truck. salesman was very polite.

KMBolzman

Apr 18, 2015

We had a very stress free experience. No pressure to purchase. Zach was very knowledgable. He was very good at answering our questions. Sam work with us very well for financing.

Ryan H.

Apr 15, 2015

I'd been shopping for newer truck for a couple of weeks, and I knew I'd find a great value and selection at Lenz Truck in Fond du Lac. I did my research, and found a 2014 Chevy Silverado. With the help of Steve S. at Lenz Truck, I got a fair trade-in and got everything I could ask for in a truck. Lenz Truck in FDL is the best place to shop for a truck and I will do business with them again in the future!

GMC 2500HD

Apr 15, 2015

We came from Janesville, WI to look at a truck. Marty had it upfront and ready to be looked at when we arrived. There service is EXCELLENT! They answer any and all questions, and if they do not know, they find someone who can answer it. We had a question and were taken right out to the service department for the answer, and the techs were great. Sam Pegram in finance was so nice and helpful. Sam and Marty stayed late to make sure we were all set to drive our new truck home, and the office employee up front (I didn't get her name) but she was so nice and also stayed late for us. We have already recommended Lenz to 2 people and we just bought our truck 2 days ago. Overall great experience for us!!

Bad taste

Apr 13, 2015

Thursday I contacted this dealership about a truck but was told someone was interested in it and checking with their wife so I would need to check back. Friday all ok because I was told the guy never contacted them back. I told "Jake" I might travel on Sunday to look at the truck so he said they would leave it parked up front so I could see it. I left a message for him Sunday that I would like to purchase it (never did go look at it). Today, Monday, Jake said I needed to give them a $1000.00 non-refundable deposit to lock it in. I told him I would do it once my credit union approved my loan. I had the approval at 10am but missed the email and called at 2:00pm to give him my credit card info for the deposit. He took the information and then called back to tell me that he did not know that someone else was in buying the truck right then and there. WOW so after all my honest communication to "Jake" his own dealership can't even communicate within themselves and thus give me the opportunity to lock it in - why did I have to wait for the guy on Thursday who was "checking with his wife". Very unprofessional to say the least and Jake's response to me was "don't be mad at me I asked twice to put a deposit down". Yep I'm not going to put a $1000 non-refundable deposit down if my loan isn't even approved yet. The other negative reviews on here reiterate my experience.......not how I would treat someone but as Jake told me "business is business"......and I told him "so is Karma"

JDP

Apr 10, 2015

This is my 2nd truck from Lenz and as before, they are GREAT to work with, get the deal done, and fair with their pricing... While delivering a solid vehicle.

Chevy Avalanche

Apr 6, 2015

Since the first email that I sent out I received an immediate response and that's how the whole transaction was. Very easy and since I did not live in the Wisconsin they were very helpful with the shipping of the vehicle. Great overall experience.

danlen1997

Apr 4, 2015

They have a nice facility with a very helpful staff. Their inventory is very extensive with top quality. Their service area is neat and clean. I would not think twice about dealing with them in the future

Ryan H

Apr 3, 2015

OMG! That was the fastest I have ever bought a vehicle! I've had doctor visits longer! Steve S. and the Lenz crew did an awesome job of accommodating us in purchasing a newer truck. There are so many trucks to choose from. If you want a truck, Lenz Truck of FDL can help you. I will definitely go back to Lenz for future truck purchases and refer my family and friends to go there as well. Thanks Lenz Truck!!

Jason G

Apr 1, 2015

I went to Lenz to look at a truck that I had my eye on. The truck was still there but had sold earlier that day. I worked with Richard and within a week or so he was able to find me the exact truck that I wanted for a great price. In fact the one he found had fewer miles and a few more extras for marginally more. I was very specific with what I wanted and Richard found me that without any pressure or trying to set me up with something I didn't want.

Tom & April

Mar 31, 2015

Found 2 trucks we loved online. When we got to Lenz Truck to test drive them they were both sitting out front waiting for us. We were so excited and jumped into the first one. Drove like a dream but a little over on budget so we jumped into the 2nd one. Amazing truck as well but the mirror vibrated when going down the road. Asked if the mirror could be fixed and Jake said yes no problem he would get that done for us. Went in to draw up paperwork and trade in was WAY low. Husband and I had a budget we wanted to stick to so we decided that we would have to take a day or two to see if we could sell our vehicle out right or come up with a down payment to make the monthly payments where we would be comfortable. Jake told us it was "only $48" more than where we wanted to be and we would be upset if the truck sold while we were "thinking" about it. We told him if it sold while we were thinking about it then it wasn't meant to be. At that point Jake got very pushy about putting money down to hold the truck. We did not do that. Sam and Jake both stayed in contact with us and two days later we came back to sign paperwork and take our beautiful truck home. Met up with Sam to fill out paperwork, asked if the mirror was fixed and if they filled the truck with gas and Sam said he told Jake about it and both should be done. We should have stopped right there and not signed paperwork, After all paperwork was signed they brought the truck around front and guess what.....mirror was NOT FIXED! Jake says oh the mechanic says to take it to any Ford dealership and they will fix it since it will be under warranty. Seriously.....we spend all this money on a practically new truck and I am responsible to take it to a different dealership to fix it!! Ink was hardly dried on the paperwork and already problems with the truck. Of Course no gas was in the truck as well, they "forgot" to do that. So two and a half weeks later I am sitting here waiting to get my truck fixed at a Ford dealership and they don't know if it will be under warranty until they pull the mirror off and see why it vibrates. At least the Ford Dealer was honest with us about the mirror. Now I know why Lenz Truck didn't fix it. Lenz Truck may have great trucks at amazing prices but customer service is lacking and they do not do what they promise and I don't honestly know if I would ever go back there again.

Dana

Mar 31, 2015

My husband and I have seen a lot of advertisement for Lenz truck and with there large inventory we thought it would be a great idea. From the time we walked into the door it was poor customer service. Expect to wait if you want to look at a vehicle or if you have questions. Once we were able to flag an employee down they pulled the truck up for us. After we test drove it we were interested in it so we waited again for a sales guy. When he looked it up he asked to be excused and when he came back he told us that truck was already sold. Therefore whomever bought this truck has no idea we took it for a ride and that it was still on the lot. After that issue we found another truck that we wanted to drive. This truck turned out to be the one we purchased. Fortunately it was not sold already :). We wanted to talk finance with either Dave or Sam but they had told us they were to busy to help us. Meanwhile we are going on being there for 4 hours! If we are interested in buying a $40000 truck someone should make time to help. After waiting we were able to talk to Dave and just an FYI if you are not planning on financing through Lenz they get upset. Our plan was to pick up the truck the following Friday. We got an email from Brad Lenz everyday regarding our appointment. When we showed up on Friday to meet with Brad we were told he was out of the office. So we waited again for someone else to help us. They offered to pull the truck up and we asked if they could put the plates on. We dealt with Sam for the final paperwork and he had a few things wrong (for the title) and it was a hassle for him to reprint the correct information. Finally we were ready to leave with our new truck...well we were wrong. The guy put the plates on the wrong truck :)Overall the customer service was awful. We will not being going back to Lenz. I suggest to go Holiday, we bought a vehicle from there and had absolutely no issues and they treated you like a million bucks. I hope their vehicles are better than their customer service.

scooter express

Mar 30, 2015

This is the second vehicle we've gotten from Lenz in about three months. The wife and I are very satisfied with both vehicles. We worked with Dave & Marty both times.They were very helpful and friendly.Will go back for any future truck needs. Thank You.The Ruesch's

Dave K.

Mar 26, 2015

Just bought a 2013 Chevy Silverado. Their website really is a great tool for seeing their huge selection. I dealt with Richard Reed and he helped put me in the right truck. A question came up after the sale and Richard was quick to respond and got my question answered. I'd definitely go to Lenz Truck again and recommend Richard and the Lenz Truck staff to anyone shopping for a truck.

mike

Mar 25, 2015

My wife and I had a Great experience in buying a SUV from Steve. We knew exactly what we wanted in a Toyota 4 Runner and Lenz Truck had it. We called to let Steve Svendsen know we were coming and he had the SUV ready for us to take on a test drive. No haggling was necessary and we got a great deal. They were fair on our trade in and it took us less than an hour to walk out the door with our SUV.I brought the SUV back in to take care of a few stone chips in the windshield a few days later. The Service department was friendly and took care of the repairs quickly.I would reccommend them when you are in the market for a nice used vehicle.

Tlm45

Mar 22, 2015

Jake took very good care of us. We have already recommended Lenz to our friends!

cmcjwn

Mar 19, 2015

I was working with Brian Lenz about a truck and a trade. On the day I could make it up to the Dealership he was not available. I was concerned that I would get bounced around and have a problem with the numbers I had worked out with Brian. Marty Krepsky stepped in and made the process seamless. All the numbers were right on, the truck was spotless and all my questions and concerns were handled in a prompt and efficient manner. Marty was patient while I looked over the truck, and didn't pressure me in the slightest to "get the deal done". I was very thankful of that as it gave me all the time I needed to be sure that was the truck I wanted. If the truck I purchased from them performs as well as the whole sales process I will truly be one happy camper.

Wrensch

Mar 14, 2015

Came In Looking For a Truck We Had Seen Online. By the Time We Were Able To Get There Tuesday The Truck Had Been Sold Monday Afternoon. Richard Was great Finding Something Else We Might Be Interested In. It Was a Truck That Had Just Arrived. His Suggestion Worked Out For Us, Including Making Sure The Truck Was Cleaned To Our Expectations and Detailed To Perfection For Pick Up a few Days Later. It Was a Great Experience! They Got The Trucks,..... Lenz Trucks!!Thank You,The Wrensch's

JimHorn

Mar 13, 2015

I drove about 85 miles and it was worth the trip! I was looking for a used low mileage diesel truck and Lenz had so many to choose from I had a hard time deciding which one. When I did pick one, they had everything ready when I got there. I wouldn't hesitate to recommend Lenz to anyone looking for a quality used truck.

BruceM

Mar 11, 2015

By far my best vehicle buying experience. The entire buying process with Richard and the Lenz Truck team was comfortable, no pressure and hassle free. Richard is a true sales professional, who made certain all questions were answered and that the sales transaction was completed without a hitch. I will definitely recommend Lenz Truck to anyone in the market for a used truck

Mike

Mar 11, 2015

Was in the market for a new truck and started my search online. Looked for about a month at both new and used trucks. I have been a chevy guy since the 90s and wanted to look and drive different trucks (chevy and ford) 1/2 tons. Setup an appointment with Brad and let him know what I wanted to look at. My wife and I arrived and both trucks were pulled inside for us to look over and not freeze or rush. Took both for a test drive, no pressure, no hovering over me...etc.Brad was great to work with and even beat my interest rate! Thanks and I LOVE my new Ford Raptor!I will be back!

Tom E.

Mar 8, 2015

Thank you Zach!!! You answered all my questions and BEST of all you were NOT pushy! I like your style. The only thing that made me uncomfortable was the way the finance person was talking to Zach. He was treating Zach like he did not know what he was doing. Away from customers is one thing but not in front of. In the end I got the car I wanted, Zach was awesome and I was out the door in record time!

Bryan from Parkland Landscape

Mar 5, 2015

I told them over the phone what i wanted. With in minutes i had multiple options. I basically had my new truck before even going there. They were very fair with my trade in and had plenty of financing options all set by the time o made my trip from Waukesha. It was a great experience and i will be back! If you need a truck this is hands down the place to go.

michigan mark......

Mar 3, 2015

Our experience with Lenz Auto was very good, I saw the truck I wanted, filled out a credit application and was approved right away. we drove 5.5 hours ( one way ) to buy this truck and Brad Lenz made it happen for us. All I can say is we were treated very well, and we were comfortable at Lenz truck center, the transaction went smooth and quick, and we have had the truck for a few weeks now, and it's been a great driving experience, and we're very happy with our purchase. Other warrantees and interior/exterior protection were offered to us ( not pushed or pressured ) to buy it so that was nice. We would recommend Lenz Auto to all our friends and coworkers, thanks. mark from michigan

Tom Parker

Feb 25, 2015

First thing I noticed was I wasn't swarmed by sales people the second I drove onto the lot . I did most of my shopping online so I had a specific truck I wanted to look at. It was extremely cold the day I was there and they brought the truck inside for me to check out. I dealt with Richard Reed, he was easy to talk to, easy going, and had a good sense of humor. But most importantly, he wasn't at all pushy. I won't hesitate to my next truck from Richard and Lens.

augustwest419

Feb 24, 2015

After searching in and around Milwaukee and online for days, I ventured up to Lenz to look around. What a selection! There is pretty much every combination options available on whatever your looking for. The best part was how easy Jake and Sam made my purchase. No pressure and no hassle! When I buy my next vehicle, it WILL be from Lenz!

gummer

Feb 24, 2015

I Was Met By Steve And He Was Very Helpful And Friendly. The Whole Process Was Real Easy No Pushy Sale At All. I Would Buy From There Again.

larry j

Feb 24, 2015

Richard did all he could to get me approved for a 2012 dodge durango. My credit is bad and he did what he could to make sure I got in the truck. I will definetly come back to make another purchase from these guys.

toyotabuyer

Feb 21, 2015

We had a great experience! Brad assured us on our first contact he'd be able to help us and he did...as did Bill with sales and Sam with financing. Everyone is knowledgeable and efficient. Quick process. Soft sale but extended warranties are pushed only time will tell if that was necessary.

Monimen78

Feb 19, 2015

What can I say that hasn't been said already? Great efficient service, and excellent communication any way one chooses (phone/email/text) . Richard was friendly and trustworthy and, most of all, not pushy! (Total salesman!) Thanks so much!

Paul McClain

Feb 18, 2015

Traveled over a 100 miles from home to look at a 2012 F250 XLT Lariat, when I got there I was told it was sold the night before. I traveled down specifically to see this vehicle, mind you. But luckily I was prepared so I had other vehicles I had selected to look at also. These were there, I bought a 2013 F250 XLT, not as pretty or as loaded but with less miles and still in great shape. I did not get the best price for my trade in, as I found out later that they had it listed on there website for $11000 more than what they gave me for trade. As you will find out that if you go there they will not negotiate down there price, so they will probably get that for my trade. My sales person, Jake Roberts, was enjoyable to deal with, very personable and friendly. I would recommend this dealership to people only if they are prepared to take less then they expect for their trade, and come prepared to not get the vehicle you were looking for off their website.

mark

Feb 17, 2015

I would like to say working with Lenz truck Center was very enjoyable and pleasant, and they made us feel comfortable,. I would recommend Lenz Auto to all my friends, We drove 5.5 hours to make this purchase because of their great prices, friendly service, and pleasant atmosphere. The transaction went smooth and quick, and were very happy with our purchase, and experience with Brad Lenz and his team! I'll go to Lenz Auto first for my next purchase, were very happy. Mark from Michigan

girl loves her trucks

Feb 16, 2015

Did all my inquiries online and over the phone. We had an easy time buying the truck we wanted!

Bill McGullam

Feb 15, 2015

I had been casually looking for a specific vehicle (2011 f-150 Limited w/6.2L) when I reached out to Lenz online about a vehicle. My inquiry was promptly returned by Richard Reed at Lenz. The process began and acknowledging my credit may be an issue, Richard was attentive and realistic regarding my request. Not only did Lenz have a 2011 Limited as I wanted, they had two. No sooner had I signed a buyer agreement n one F-150, then another became available. I drove from Houston, TX with my trade (2009 F-150 FX4) and my deal was done within an hour and I was on my way. Yes, I drove from Houston to Fond du Lac, WI. Reasons: had the vehicle I wanted at $4,000 less than I could buy locally, got me financed with major lender when local dealers could not. Truly a painless experience that cost one weekend of my time. True value in my mind.

Upset

Feb 12, 2015

I was working with the owner on purchasing a new truck and had set up a time to come and look at the vehicle with the possibility of a second purchase on a mini van. I then packed my wife and 1 year old twins into the truck and drove 1.5 hrs to the dealership while having to take a day off from work. When I got there, I was told that the vehicle I was interested in was sold over the internet. They knew before I left home that the vehicle was sold and never told me. This is the worst I have ever been treated at a dealership and I will never go back. I would do my shopping elsewhere as they are more interested in making a sale then running a moral business and making the customer happy. I had been showing interest and working with the owner for a couple of days, they could have done something other than sell it out from underneath or at least could have said the vehicle was sold before driving up.

Chad

Feb 9, 2015

I have bought a handful of vehicles over the years and this was by far our best experience hands down. Our salesman was great and so was the rest of the staff.

Ken and Dianne

Feb 8, 2015

Drove 2 1/2 hours to look at a couple of trucks we saw online. I had called our salesman, Jake Roberts, and set an appointment. Jake followed up a few days later to confirm. When we got there, Jake was busy and made sure someone got the first truck for us to drive while he finished up. We bought a beautiful F250 and are very pleased with it so far. I will say that the price was OK and fair and in line with several other trucks we looked elsewhere. Jake was friendly and helpful. Financing was a breeze with less than normal pressure to buy extras. Having spent over 20 years as a car deSlership sales manager I know the process and thus was pretty smooth and very professional. Jake has followed up and I appreciate that

Darren

Feb 8, 2015

From searching on the internet to the day we came in to look everything was smooth. The process could not have been better. Seeing the vehicles online, then driving and driving and working with both Steve and Dave was an enjoyable experience. When I am in the market for another vehicle Lenz will be my choice.

Dale Collin

Feb 5, 2015

We were extremely pleased with the service, and our salesman, Jake. Would highly recommend, Lenz Trucks, to anyone looking for a used truck.

Jon

Feb 5, 2015

I was very happy with the service I received from the receptionist down to the finance office where I signed papers. The truck is great and I would recommend this dealer to anyone.

Kevin

Feb 3, 2015

I would recommend lentz to anyone. Huge selection of trucks, and they are all very clean! Only thing is I wish they would have been Willing to work on the price a little or at least would have made me a spare key. My truck only came with one, and now I have to spend $270 for a key on top of the surprise $400 in extra fees I was not told about. Otherwise its a great place, with a helpful staff that is truthful and honest when it came to discribing the truck and sending me pictures.

blarsen

Feb 2, 2015

Lenz Auto was by far the best deal we could find. Financing was a breeze. Would recomend to anyone. Great selection too and Brad Lenz was great to work with.

kyle514

Feb 2, 2015

Talked to Mike Buhler Friday afternoon about a couple trucks I was looking at and he said he would hold them for me. Drove down Saturday morning, got there about 8:30 and meet with Mike. He was very friendly and great to deal with. Took the first truck out for a quick test drive while Mike looked my truck over for a trade-in. Got back and talked to Mike about my trade-in and he got me a great price. Filled out the paperwork and was on my way home with my new 2012 F-150 Lariat by 10:30. Overall it was a great and very easy going casual experience. Would highly recommend to anyone interested in a new vehicle.Kyle

Subaruster

Jan 31, 2015

While I was not in the market for a truck, I found exactly what I was looking for at Lenz. The price was fair, and the customer service was excellent.

gdubs

Jan 31, 2015

Just drove home in a 2009 wrangler this afternoon from Lenz auto. Started looking on Monday and drove home Saturday. Worked with Richard and Dave and they made us feel comfortable in every aspect. Didn't have the worlds best credit and they where able to get us a loan we where comfortable with. If you have any doubts of getting a car loan just talk with Richard (salesman) and Dave in finance and see what they can do. Treat you like real people. Absolutely happy with Lenz Auto!

charlie

Jan 30, 2015

My husband and I were interested purchasing a Ford 150 crew cab. We did not want new but something with low miles and within the last couple years. After much research online and stopping at lots nothing even came close to what we were able to get at Lenz. We bought a 2013 Ford 150 4x4 crew cab with only 11,000 miles at a better price than anywhere else! Financing was easy...Service people great....We drove truck home same day :)

Trigger puller

Jan 28, 2015

I had been looking to upgrade my old 93 Dodge 2500, ext cab, LB, 12v diesel with Boss V-plow. Kept my eye on the Lenz website for a couple years. I wanted a late model, low mileage, mega cab 3500 SRW with the gas motor, simply because my wife will be driving it occasionally and she didn't want to deal with the diesel fuel, I was searching the site and Lenz had exactly what we wanted! It was the right color, 4k miles, Laramie, seats 6, plow prep, 5th wheel prep, 4:10 gears, loaded, ect. I pulled the trigger without even a second thought! I drove it home and immediately bought a new SS Snow Dogg VXF 95 plow and had it installed. My brother-in-law snapped up my old school Dodge! (Still love that truck). Everything worked out great! Thanks to Lenz

Chad

Jan 28, 2015

My overall experience was not great. I looked at a Ford Explorer Sport Trac and liked it. The blue book value was right at the sale price. I did find the bed cover did not latch. During negotiation I asked to possibly take some off the price to make up for the cover not latching in order to help me fix it later or replace. I was offered no compensation, I was told this is an older truck and not all items tend to work. My complaint on this is I'm purchasing a truck at the blue book value that has all items working. My sales person only would offer 2 Fleet Farm gas cards for compensation. I had no choice but to except since I needed to get a truck that day. When I had the keys to my newly purchased truck I was only given 1 gas card instead of the previously offered 2. Very disappointing.

Trixie

Jan 25, 2015

I knew what I was looking for, and found it at Lenz. Due to distance, weather conditions, and other commitments, I was delayed in personally inspecting the vehicle. During that time, Jake maintained regular, but not excessive, contact with me. Once we arrived at the dealership, the process went smoothly. As others have indicated, there was no room for negotiation on the price, but the price was not inflated. All employees were friendly and customer service-oriented.

Sw

Jan 21, 2015

I found this dealer like most people do. They price their vehicles competitively. Spoke with Paul via email several times about my interest in my truck. He was very helpful with sending me more pictures that I requested and responded quickly. They are about 2 1/2 hours away from me so I called the morning of to make sure the truck would still be available. Paul said it was and he will bring it inside have it cleaned up and ready for me. Well when we finally got there the truck was inside but was not even washed. That surprised me that they didn't even bother to spruce it up for a potential sale especially since this truck had been sitting on their lot for a few months. After test driving it we went inside to talk business. I felt he knew he had me since I already drove 2 hours to come see it. They didn't budge on their price which I knew I had read about them prior to going. we had to ask for them to wash it after it was a done deal. All in all it was an ok experience.

cmeender

Jan 19, 2015

Did not expect to trade, went to look, and review trucks but ended up trading the same day. Friendly people made this an easy buying experience. Would recommend this dealer to anyone looking for a truck.

Dar

Jan 18, 2015

We traveled 100 miles to your dealership, great communication before arrival, everybody was very courteous, you negotiated trade in, very smooth transaction. Would deal with you again.

Elliott6430

Jan 17, 2015

We had seen a truck online and called with a few questions. Steve S. answered them for us and when we said we were going to think about it and maybe up in a few days, he said "no problem let me know if there is anything else I can do". That was a Monday and Friday we drove the 2hrs to Lenz to look at the truck. Steve and everyone else were very friendly and we were out the a very short time later with our new truck. I recommend Lenz and Steve to everyone. They have sold/delivered trucks to all 50 states, Mexico, and Canada.

jajjc

Jan 14, 2015

Left our home -24 degrees below zero 3 hour drive. Spent 1 hour at Lenz with Jake Roberts left with new truck 18 degrees above zero & a very happy & satisfied customer. Thanks a lot Jake.

jhchang04

Jan 14, 2015

It took me about a year before I made a decision to purchase the 2014 GMC Sierra and I knew Lenz was going to be the place to make it happen. Great service, decent prices, and lots of options. This is what attracted me to Lenz. My cup holders were missing from my truck and I didn't realize this until a week later, but I was told that Lenz service department would take care of this for me. Highly recommended.-First time buyer

johninwe

Jan 4, 2015

I like the way business is run at Lenz. Never being there before it is not what I what I expected. Bradley asked what trucks I was interested in, got me the keys and I went on my way to check them out and no one following me around was great. 1- 1/2 hours later I got back with Bradley and left in a truck from Lenz.I do think the detail shop could do a better job.

elliott6430

Jan 2, 2015

We would highly recommend this dealership and it was worth the 2 hr drive from IL. Our no pressure salesman Steve S. was fantastic and very knowledgeable. The truck we purchased we saw online, gave some basic information on their website about the vehicle we wanted to trade, and had an idea before we went what they would offer. Shortly after that Steve called us to see what we were looking for and if we had any questions about the vehicle we wanted. After telling him we were only looking and might drive up in a few days, he said great and call if we had other questions. When we arrived at Lenz 3 days later we walked into a very friendly environment with fast, friendly service. They have sold trucks in all 50 states, Canada, and in Mexico. We will buy from them again...price, service, quality can't be beat.

Lariat

Jan 1, 2015

Buying process did not get drug out for a long period of time. I liked the fact that there was so much information in their online ad for each individual vehicle. it made the truck buying experience very easy. Ryan Knueppel was very helpful

Lindsay

Dec 30, 2014

Bill Braatz was great to work with as was Sam Pegram. Bill had the vehicles we were interested in ready for us upon arrival. He did not pressure us to purchase and was fair and honest in trading in our vehicle. They are family friendly and had a place for the kids to play while making the truck purchase. The vehicles were exactly as they looked in the online pictures and were well maintained. We are loving our Dodge Durango purchase and would definitely consider buying from Lentz in the future. I would recommend Lentz if you are car shopping.

gutsgloryram

Dec 27, 2014

Words can't describe the experience I had with Lenz right before Christmas. Their experience, knowledge, and overall customer service is second to NONE! From Michigan, I chose a truck from their inventory and arranged to have a 4" lift kit installed with new tires, stepbars, etc. Dan Bergin was top notch in helping me get what I needed for the truck install. Hats off to Dave Reilly and Brian Lenz in their time and effort on making this a smooth and unforgettable experience, as well! From my initial phone call from Michigan to Wisconsin, within 7 days or less, Lenz had my paperwork completed, and the truck lift installed, ready to go, and was delivered to my door on Christmas day! They are super to work with before AND after the sale! Highly recommend!! Thank you all! Todd S. (Michigan)

Joyce J

Dec 25, 2014

The salesman Mike Buhler was very nice to work with. Took time to explain things to me and didn't rush me. I took the Tahoe for a test drive and upon returning, completed the deal. Traded in a Chev truck, also with no hassles. If we ever in need of another vehicle, will not think twice in returning and seeing Mike. Been couple of weeks now, and loving it more every day. Still haven't pushed all the button though. Sun roof will have to wait till spring, but love the extra light that comes in by it.

Shari

Dec 25, 2014

I am very impressed with Lenz Auto! First dealer to keep the promise that the truck I was looking at online, would still be there when I arrived. I drove 156 miles to get there and as I pulled into their lot I was amazed at the amount of trucks they had. They had every make, model, color and package at very reasonable prices. Which put me at ease, for I thought, if I do not like the truck I came to look at, I had plenty of others to choose from. Vince was my salesman and he did a fantastic job making us feel welcome and took the time to make sure I was comfortable with the truck before making a purchase. I fell in love with the truck online and was still in love with it after driving it! I left with the truck I wanted! The whole process and team work there at Lenz was excellent! Very impressed Very satisfied Very Happy

RW

Dec 23, 2014

Just a hats off to Mike Buhler and the folks at Lenz Auto. I found a truck I liked online at Lenz and initiated contact with Mike Buhler at the end of November. I chose Mike based on his positive reviews. I had several things going on at the time, but Mike called a couple of weeks later asking if I was still interested and asked if there was anything he could do. I live in TX, and I had questions about the underbody and other areas of the truck that I couldn't see in the the stock photos. Mike e-mailed photos of the areas I was interested in (which included getting under the truck) and was very responsive to my questions. Upon arrival, the truck looked better than I expected (it looks brand new inside and out, but is a 2011 model), and was ready for a drive as soon as we arrived. The truck drives as good as it looks and my wife and I put 1,500 plus miles on it driving it home. I'll add that we had a minor miscommunication during the communication process, but Mike made it right as soon as I mentioned it. Overall, Lenz seems to have a wide selection of high quality vehicles at very good prices (they don't negotiate much, if any, BTW, but their prices are better than fair), and the purchase process was also quick and easy, also without the usual add-ons/warranties/service plan pitches that some other dealers make you endure. Mike was quick to answer any questions and requests, but never pushy, and also worked with my out of state banker to overcome the hurdles that come with an out of state purchase. I would recommend both Mike Buhler and Lenz when considering a truck purchase.

James & Tammy

Dec 18, 2014

Bought a 2010 Ram 3500 from Lenz Truck & Auto The salesperson we delt with was Steve Svendsen He was super accommodating and made the process easy for us since we were over 900 miles away . He worked with our bank to make sure every aspect of purchase hassle free . They even sent a driver out with truck and dropped it off AT OUR FRONT DOOR (Rural Ranch ) with a full tank of gas . (talk about a full service dealer !!) Didn't know they still existed . We will be buying from Lenz Truck & auto again Thank you to all at Lenz Truck & Auto Sincerly James & Tammy

robigl

Dec 16, 2014

Ryan Knueppel made the whole truck shopping experience wonderful. I never even had to set a foot outside the building once I arrived. I had informed him ahead of time which truck from their inventory I would like to drive. When I arrived it was in the heated garage ready for my inspection with the keys in it ready to drive. I informed Ryan I had another truck from the website I would like to drive also. By the time I got back to the garage on my first test drive. The other truck was waiting for me to look at and drive. Also when you come back from a test drive the garage doors open automaticly and you pull right in to the heated garage. The sale and financing took about 20 min. I got a loan from my local bank (Landmark CU) on site right through Lenz even though I live in Oconomowoc. Dan Reilly in finance was great! By far the easiest and most relaxed car buying experience of my life. If you didn't know already Lenz deals in quantity of sales. The asking price is the price you pay, no haggling. And if you do your research you will know the vehicle prices are unmatched. They will also match any price within 500 miles if you happen to find a lower one. I doubt this happens much. I had been pricing trucks for over a year and always found Lenz to be the lowest priced to any comparison. Lenz Trucks has gained a customer for life

joyce.jansen.169

Dec 11, 2014

Set up appointment and Mike Buhler was ready for me when I got there. Looked at the 2013 Tahoe and took it for a test drive. Mike explain several items of interest to me and made me feel at ease with any questions I had. He took the time and didn't rush me at all. Traded in a truck and drove home with the 2013 Tahoe that afternoon. Everyone was friendly and professional. Yes I would recommend this dealership to my friends. Called back to the dealer couple of days later with a question and they were again friendly and very helpful on what to do.Thank you all.Joyce

BenMess19

Dec 5, 2014

I want ot thank Vince and all the staff at Lenz for there friendly and polite service. I will definitely be back in the future to purchase another used truck. Thanks and keep up the good work!!

Sean

Dec 2, 2014

Brad was upfront on pricing, very willing to understand my concerns (price, features, miles etc), provided many options and gave plenty of time to make a decision, no hi pressure sales. Their facility is top notch, they bring vehicles to you in their very large heated viewing garage. The truck I had originally wanted to look at sold the night before, no issue, so many to choose from I ended up with one that I feel was better than the original I was looking at. If your a serious buyer, this is the place to go.

Kczzz1

Nov 30, 2014

Thanks Steve for helping my wife and I find a vehicle that fits our likes and budget. Thanks also to Sam for getting us a great rate on the loan and convincing us to get the extended warranty.

Jeff Wagner

Nov 28, 2014

We recently bought a 2012 Ford F-150 from Lenz Truck and the entire process was easy and painless. We started with their website and found it to be very user friendly. we found the truck we were interested in and after talking to them both by website and phone we came down from Appleton to take a look. We were dealing with Jake Roberts, who was friendly and knowledgeable and he made the entire process fun. First time I ever had fun buying a vehicle! Everyone was kind and courteous and I would highly recommend Jake and Lenz Truck.

Lynn Sarantos

Nov 25, 2014

After searching for 2 or more months for a truck, we finally found the one we wanted at Lenz. It was an easy process to purchase our vehicle. We drove it home same day. The office was clean and the staff friendly. I would purchase from them again, I only wish the tank had been full. Our service person Jake, was very helpful both online and in the office, with finance Sam was as well.

Coach

Nov 24, 2014

Easy in easy out. These guys are pros and take care of you no doubt about it.

Brad Collier

Nov 19, 2014

Great selection of unique trucks not available elsewhere. I traveled 5 hours to purchase the truck and it was ready the morning I arrived. Paperwork and administrative activities were painless. The only complaint was I wish they would have filled up the tank prior to me taking possession. Overall though, good experience.

brettmess24

Nov 19, 2014

Started online with the trade quote for current vehicle and found the truck I was looking for on the lot. Stopped down on Saturday took the Raptor for a ride and made the deal on Monday. Quick easy and painless to deal with. Exactly the way every purchase should be. Thank you Ryan!

TD65

Nov 18, 2014

After shopping around Green Bay, the Fox Vally, and Fon Du Lac areas, I found exactly what I was looking for at Lenz. Not only are they competitively priced, but their service is exceptional. The entire staff was very friendly, helpful, and eager to go above-and-beyond to accommodate my needs. I would definitely recommend Lenz Truck to anyone searching for a quality used truck.

rhaase

Nov 12, 2014

My wife and I made the drive from Milwaukee to Lenz to test drive and look at a couple of Jeep Grand Cherokees. After meeting with Marty we tried two of them out. There wasn't any pressure and we decided to purchase one. The vehicle was in excellent shape, low miles and after he saw my trade, I received what I wanted for it. I was willing to spend a little more for the low miles compared to the one in Milwaukee. I would recommend them to anybody.

BG

Oct 30, 2014

I found a used 4Runner at a good price on Lenzs website and started corresponding via email. I told them that I would be coming to look at it from over an hour away so I wanted to be sure it had all the options I wanted, was in good shape and inquired about their best price. Stephen replied to me right away and answered all of my questions. He said he would have the truck ready and waiting for me when I got there the next day. He also noted that the listing price was their best price, unless I found something basically identical at another dealer for less. I had already found that based on year, mileage, condition, and optionstheir price was very good. My wife and I met with Stephen, test drove the vehicle, and then met with the Service Manager to go over the condition of the truck, what options it had, and how they worked. Everyone was very friendly and helpful, and I felt confident buying this vehicle from them. We had planned to use outside financing, but we met with one of their financial reps just to see what he could do. He was also very friendly, helpful and not pushy at all. He found us a great rate and we ended up financing with them. We have had the truck for a few weeks now and absolutely love it!

BC1

Oct 29, 2014

I had looked online for a truck and this was the first and last place I went to. Leon was my sales person he was great in and out not like other dealerships where you sit and haggle and they try to get you to stay for hours the price is the price and it takes the hassle out of buying a vehicle.

RM WI

Oct 29, 2014

Easy to work with. Test drove the trucks I was interested in. No pressure from the staff.

C_eaton2004

Oct 27, 2014

I bought a used Jeep on a Saturday, paid in full, and was going to pick it up on Monday (I should also mention that I specifically asked if the car would be detailed and the fluids topped off and they emphatically said yes). I called 2 hours in advance to let them know when we would be there. The owner took us to the car (our salesman was "out") and it was the wrong car. He barely apologized, and when my husband asked if the car we bought was ready, detailed, and the fluids topped off he responded with "all our cars are ready to go." The car was FILTHY. Not only that, we went to fill it with gas before driving home and one of the blinker/tail lights went out and the oil light went on. Two hours later, before we were about to leave, my husband did a full check on the car and a fog light was also out. At no point did the owner come out of his office to apologize or even acknowledge the inconvenience we were put through. Oh, and on our way home, the other blinker/tail light went out.The next day, I emailed our salesman and told him we had lots of problems and asked when I would get the title; he didn't acknowledge/apologize either and just forwarded the email to someone else. The only reason I gave this dealership 2 stars instead of 0 is because Leon, who was not even our salesman, was the only person at this establishment who showed any kind of concern about the issues we experienced when we picked up the vehicle I bought.They should be ashamed of treating customers the way they do; that is not the way to run a business. Needless to say, I will never buy a vehicle from them again.

Alex

Oct 23, 2014

I bought a used Ford F150 Raptor truck from Lenz Truck Center. The advantage is that they have good trucks and good prices. Unfortunately they absolutely do not give any discounts even on expensive trucks. Customer service would work better, often they didnt answer to emails and sometimes it was hard to reach the salesman, when they already got payment for the truck. On the whole everything is fine with Lenz Truck center but not excellent.

Christine Kuhl

Oct 14, 2014

My first mistake was believing that our salesman, and part owner of the company, Brad Lenz was a truthful person. During our business transaction Brad informed us he would give us $22,500 for our trade in, and would be placing our vehicle on his lot for the price of $25,000. I understood they needed to earn some type of profit and had some overhead, so this seemed fair. He even brought one of his sales guys in to tell us what he would offer for trade in value. We check his website the day after we do the vehicle exchange and its on there for $29,997. I won't forget to add that he told us the offer of $22,500 wouldn't be offered back to us if we walked out the door that night, I can't believe we fell for that trick. These guys stand to profit $7500 dollars off of us at this point because he lied to us. I work for a family owned business in the same city they operate in, if we turned a profit like this off of our customers they'd chase us out of town. If we were still within our 3 day's I would be returning the vehicle purchased. Brad contacted me after my initial email to dealrater and argued with me on three seperate occasions regarding this matter. He just doesn't seem to understand that he blatantly lied to us and I think anyone interested in purchasing from his business should know that.

Joe

Oct 13, 2014

I drove the 180 miles to see a truck that they had for sale. I had a little dialogue with the salesman prior to me visiting the dealer, no prices were discussed. As we walked to the vehicle for the test drive, I got the "I've had a lot of calls on this one, someone is coming in later to look at it" speech. After the drive, I really liked the vehicle a lot. We sat in the salesman's office and we got into the price of the vehicle. I asked him how much room he had on the window price, he said NONE. That out of respect for his customers, they don't negotiate. AT ALL. I felt the vehicle was a little overpriced and he made it VERY clear they do not budge on prices. So, I drove back home...180 miles, without the new truck. The next day, in an email, he asked me what it would take on price to make a deal. Really? If prices are firm, it should be disclosed on the website and in email conversation.

"ETOH MAINT"

Oct 8, 2014

Was looking for a company vehicle to add to our fleet. We have purchased from Lenz Truck Center in the past and have always had success finding the right vehicle for our needs. Paul and the staff always go the extra mile to assist us and our vehicle purchases have always been smooth and without issues. We have bought from in the past and will continue to do so in the future. With such a large inventory to choose from, its easy to find the right vehicle to fit our needs for the company. If they don't have what we are looking for, they will find it.

Satisfied customer

Oct 7, 2014

I recently bought a used Toyota truck from Jake at Lenz. The people i encountered there were great, and the process was quick and simple. Granted, I had no trade to mess with, and no financing, and that certainly simplifies things. I found the truck to be exactly as described. I like the one-price structure, no haggling. I'll likely be back for my next used vehicle.

Tim

Oct 5, 2014

Start to finish this was by far the easiest, and smoothest vehicle purchase I have ever had!!!! I will be back

Steve Weber

Oct 5, 2014

My wife and just bought a 2012 Ford F-150 and we very pleased with the over all way that we where treated. even thought we have only have had the truck a month we are very happy with that also..

Randy

Oct 2, 2014

I live in Michigan and have been searching for a very specific Ram with exactly what I wanted on it. I found it on Lenz Truck Center website and called them up. It had everything I wanted and for a great price. I bought the truck site unseen and had no surprises when it showed up. Excellent transaction!

BNeujahr

Sep 17, 2014

About a month ago my husband and I bought a 2013 Chevy Sonic from Lenz. We got there and Mike talked to us right away. He was really helpful and got us test driving the car instantly. I knew before we got to Lenz that this was the car I wanted, and Mike was so helpful with the purchase of the car. It didn't take us long until we took the car home. The finance department was great and gave us a great loan that my husband was hoping for, and he also loved the car we bought from them. Mike has answered all my questions about the car since we got it and has been super helpful with everything. This was my first time ever buying a car and they were great! They give you the lowest price around and the best price up front, they wont mess with you like other dealers will. They were honest and great with buying this car and we didn't feel forced or rushed which my husband loved about Lenz. Definitely buy from them if you can because they are the best and we plan on buying our future cars with them again. They even say that their prices are the best within 500 miles and that was definitely true! Even for the 2012 version of the car we bought with higher miles at other dealers were about $2,000-$4000 more than this car! Thanks Lenz!

U.P. Happy!

Sep 16, 2014

We have to say that our experience in purchasing our new 2012 GMC 2500 HD diesel truck was pleasant and professional. My husband who is not computer literate found shopping on your web site convenient and could negotiate without a problem. We live in the Upper Peninsula and when we were ready to go the next step, we called and spoke with Paul Parent. He was very helpful in supplying any information we needed and answered any questions we had. Upon our arrival to test the truck, Paul had it up by the office for our convenience. After making the decision to purchase (and trade), the whole process was quick and easy. We would highly recommend Lenz when considering the purchase of a new vehicle. We would like to personally thank Paul for all his help, it was very much appreciated and the truck is sweet!

TB

Sep 11, 2014

Find truck on line never went to the dealer never saw the truck before purchase. Found Paul and Sam to be excellent. They both answered all my questions and returned every phone call. Truck was delivered to my door and I was more then happy with the vehicle and the process. I was very cautious about buying this way (internet) but in the end worked out very well and would do it again. Their price was extremely competitive. only problem i had was with the title but that was my States BMV In fact the dealer was spot on with their instructions.

No Sale

Sep 5, 2014

Automated Web trade in value ridiculously low. So low in fact I said -why bother with Lenz- and shopped somewhere else.

Mike

Aug 27, 2014

Brad is the typical "used car" salesman. I worked directly with him on my Duramax purchase. What was quoted to me on my trade in quickly changed once their service dept deemed it needed all these repairs, and then the trade in just dropped. They also had the window sticker "sale" price at one number. Yet when Brad drafted the purchase agreement he had the amount with the original listed "non-sale" price. If I would have to do it again...I would walk and find another truck elsewhere.

Amanda

Aug 26, 2014

Great service!! Steve was an excellent salesman during the whole process of looking and buying my Jeep. Lenz took the stress out of making a vehicle purchase and made it a great experience. Definitely have and will be recommending friends and family to Lenz Trucks.

Jjensen

Aug 25, 2014

I was helped by Blaine, he was excellent to work with. When I arrived the truck was ready for me to test drive and as soon as I decided to buy Blaine sent my truck to get a once over detailing. I would recommend Lenz to any of my friends. The number of trucks to choose from is amazing.

jerry barrette

Aug 21, 2014

I was searching for a quality late model truck for pulling my camper. After listening to Lenz somewhat annoying tv adds. We drove to Fondulac to look around at Lenz Trucks. I was very impressed with the selection of late model trucks. No matter what brand is your preference, they have it covered. The purchase process was quick and easy. I did purchase a 2013, 2500HD Silverado. Jake in sales was very helpful in pointing out the selections he had to offer. Dave in finance was very honest, thorough and to the point about cost, financing and getting the best interest rate. Overall we were very satisfied with our experience.

Collegiatepenury

Aug 13, 2014

I live near Detroit, I bought my truck remotely from Lenz. Ryan was very helpful in providing photos to verify answers to questions. When I arrived to pick up the truck, Lenz went out of their way to ensure everything was handled professionally, they even returned my rental car for me so I could drive my new truck home. I would buy again from them without hesitation.

allused

Aug 10, 2014

I recently purchased a 2013 one of a kind Chevrolet truck. Living 2,000 miles away was difficult as I could not personally see or drive the truck. There was no discount on the price, but I purchased it anyway. Using a private carrier to transport saved me $700.00 over the Lenz price.Although the salesman told me that the tires were almost new, when the truck arrived you could see that they had approx. 5000 miles left on the tread. The truck was also filthy which the driver of the carrier company commented on. He did try to wipe it down, but you would think that Lenz Truck Center would have at least cleaned it prior to delivery. When I emailed the salesman about the tires and the fact that they hadn't even washed the truck, there was no response. Lenz trucking did get ahold of me after this review and apparently vehicles that are to be transported are not washed beforehand. I did change their rating upwards since I was unable to remove this post. I do appreciate their quick response back.

candj106

Aug 9, 2014

If Jake Roberts answers the phone...ask for mike. You would think after a week of emails and multiple text messages as recently as 20 miles out from the dealership the guy could have the truck ready for you to drive. But it gets better...he pulls up the wrong truck 20 minutes after arrival and tells you it is the right one. No jake...Brown is not grey. Then he refuses to respond to my contact after I left. Just save yourself hassles and ask for mike.

Cady M.

Jul 31, 2014

I just went to look ... and left with my Lincoln. It was a smooth process and they made it easy to leave the dealership with what I wanted. It was a simple straightforward process, they addressed all concerns, and I couldn't be happier with my vehicle. It was worth the drive!

Dan

Jul 23, 2014

Mike was great help answering all my questions as far as being an out of state buyer. The inventory was excellent. Probably the best I have seen. Even better than Woodhouse here in Nebraska.

orangehorse155

Jun 21, 2014

I have been on there web site many times over two years. I called and talked to Jake Roberts in sales they had a 2005 Chevrolet Silverado3500DRW LT 4x4 extended cab. All the Acc. you could think of. We talked over the phone and emails. told him what I had in trade and worked a deal over the phone. The truck I drove 285 miles was more than I thought it be. I don't mean in price it was in show room condition with a little over 6,500 miles. Jake Roberts was one of the best salesman that I have worked with. Getting in and out and on my way back to In was a breeze. Everyone I talked to was there very pleasant and helpful. Thanks again everyone at Lenz Truck Center and I wish you all well.

thriftymom

Jun 19, 2014

We found a truck we liked online and drove 30 minutes to test drive it. I sent an email and the truck was waiting for us when we got there. We test drove it but found a differe not one we liked more. The selection is so good here its hard to decide!!! Found our truck and the whole process was quick and easy. Highly recommended!! LENZ makes buying a new truck fun and easy!!

hanna1955

Jun 17, 2014

I had a very enjoyable experience working with Marty Krepsky and Dave Relly at Lenz Auto.They both were very friendly and helpful.Good experience all around.I would recommend Lenz Truck to anyone.

hb53209

Jun 12, 2014

After searching the Internet, I finally found what I was looking for and more at Lenz. I immediately called and spoke to Mike Buhler. He supplied me with all the information I needed and even emailed me immediately after with the directions and that everything would be ready upon my arrival. When I arrived, Mike was there to greet me with the truck of my dreams. There was no hassle and the truck was just as I expected and more. Mike was very pleasant to talk with and a good sense of humor. He also answered all of my wife's questions and we both drove our new vehicle home as happy campers. Actually my wife drove. For the first time, my wife and I did not get into an argument during a transaction. That was no easy task!! Thanks Mike.

Upperpeninsula

Jun 7, 2014

After much searching online, I found a vehicle I was interested in at Lenz Truck Center. My email questions were answered promptly by Brad Lenz, and he also was very willing to follow up by phone. I drove down from the Upper Peninsula to check out the vehicle. Once there, I was greeted by Ryan Knueppel, who was friendly and helpful in answering further questions. After making a request for one minor adjustment to be made to the vehicle before purchase, it was taken care of immediately by the service department. I especially appreciate the fact that days later, after the purchase when I called, Ryan took the time to further discuss a few items and answer questions by phone. I am very satisfied with the vehicle and the service I received. Thank you very much!

bryankelly400

Jun 3, 2014

I had a very enjoyable experience working with Marty Krepsky and Lenz Truck Center.When I called in, Marty took the time to answer all my questions with great detail. He is very knowledgeable, and I felt very comfortable working with him.It's been almost 14 years since I bought a car. I wasn't looking forward to the experience, but Marty and Lenz made it really enjoyable, and I couldn't be happier with the experience. I drove 150+ miles one way on Memorial Day, and it was well worth it.Keep up the incredible work.All the best,Bryan

John S.

May 29, 2014

By far the best vehicle buying experience I've had. I just read over some of the reviews here, and I have to say the one's that are negative seem (a) grossly out of tune with my experience and (b) stemming from some strong bias against common industry practices. I'll start with the later: - Large volume dealers like Lenz have close ties with lenders. Welcome to business in the USA. Does it benefit them? Of course it does, but it also benefits you as a customer. I got a loan offer through one of Lenz' network of lenders, and I took it because it was an outstanding loan. I could've gone with my own credit union, but for what? They weren't going to beat it (or beat it by much that matters when you do the math), so why get in an uproar over a good deal being handed to me? The deal was there, it was good, it was ready to go and very convenient all things told (more on that later). - Anyone buying a used vehicle has to check it out first and understand that absent a major misrepresentation of what is being sold, you're buying USED equipment. My truck is a 2011 F-250, and I looked it over pretty well. Rusty bumper? Nope - and I knew that before I purchased it because I crawled under it to look. Seriously people, do your homework on a used vehicle and don't blame the dealer when your used vehicle ends up being used. Now on to my experience. WOW! Talk about helpful and convenient. I live in Chicago, and I went all the way to Lenz because they had a huge selection, had one in particular that was exactly what I was looking for, and finally had the best price within a 200 mile radius. So they don't negotiate well?...no kidding, but at a solid $4K less than any local dealership in my area for a comparable truck I wasn't complaining at all (we're back to that: "Do your homework and know what's a deal and what isn't before you talk to any salesman."). I got a smoking deal on a truck that turned out better than I was hoping to get (this one was exactly what I wanted, but it came with some modest perks on top of it). Now the convenience - partly this is due to their customer service and partly due to their capacities. Lenz was able to process my Illinois tax, title, and plates right there without me having to hit the IL DMV for it all. So it was literally a one-stop-shopping experience. You get the insane selection, the robust service capacity, and the loan all in one swift deal. BTW, my loan officer was not pushy at all (in fact I found him quite candid). As for the service, Marty Krepsky was my salesman. He was great. I came in late, literally 5-minutes within closing and he stayed late to take care of me. Then when I came back a week later to pick up the truck (long story on why the delay), I did it to him again. Both he and the loan officer stayed late, even the front desk lady stayed late and it was never anything but a welcoming pleasure to have them take care of the deal. Seriously, they were REALLY friendly and helpful. I've got a friend who has recently gotten in the market for a truck. I'm strongly recommending Lenz to him.

Carl & Trina

May 25, 2014

In April we decided to trade off a 2013 Dodge Dart and get a decent sized truck to pull a Travel Trailer. I had purchased the Dart in October 2012 following a Bankruptcy, and was paying 22.9% interest on it. When we went to Lenz Truck, we had already been to 3 other New Car & Truck Dealers in our area. They (the other Dealers) all made excuses why they couldn't help us... to trade our 2013 Dodge Dart with just over 16,000 miles on it, and in Pristine Condition, for a New Truck. NOTE: I knew I'd loose about $8,500.00 on the Dart, because the Midwest Dodge Dealers had New 2013 and 2014 Darts that Never Sold! Not to mention the 2015's were coming in September! So we emailed Brad Lenz about our plan to trade our Dart for a Large Travel Trailer pulling F-150. Brad had called me twice that day to get some of his questions answered... about our 'situation'. In the last call Brad said... "WE WILL FIND A WAY TO HELP YOU FOLKS" !!! Because of my 'Credit Rating'... even though I was never 'past due' on ANY PAYMENT since my Bankruptcy... Brad Lenz said... "You really challenged me"! We knew it would take a 'Small Miracle' but had faith that if anybody could help us, Brad Lenz would !! And he did ! We started on a Thursday with Brad, and the following Monday we drove out of Lenz Truck Center with a 2011 Ford F-150 Lariat with a 6.2 Liter Gas Engine... 'it can do 0 to 60 in 6.2 seconds by the way'. We were ELATED to say the least, and the very next week we traded our Chevy Luxury Van 'even-up' for a 31.5' Travel Trailer !!! The F-150 did an OUTSTANDING JOB pulling our Trailer from WI Rapids, WI back to Appleton, WI where we live. I'd recommend Lenz Truck Center to ANYONE who needs a Truck, or who has Financial Challenges like we did. We're both Disabled and on a 'Fixed Income'... but now we can live out some of our DREAMS !! Thank You Brad Lenz, and the ENTIRE STAFF at Lenz Truck Center. Carl & Trina in Appleton, WI

cali2182

May 20, 2014

We were looking for a Truck for months, all over out of state and in state. We finally found one we liked at Lenz, we called to set up a time to look at it. We arrived on time and the sales person we had an appointment with was helping another customer, no biggie I am in customer service so I get it. After waiting a little, we test drove the truck and we came back to make a deal. We were invited into the sales persons office and we were ready to negotiate, it was a little higher than what we had budgeted. We received the response of " the price is what it is online and thats it". Then we had to hear, that they will not make any money, you know the usual. So then he said he needed to go help the other customer so he took us into the finance office. So we felt like we didn't even have a chance to think and he dump us on the finance guy. Ok, whatever my husband wanted the truck and I was done with the looking. I just found him not very helpful. So, we were told that we would hear something from the finance guy the next morning, well we didn't so we called. We bought the truck, gave them our information to get us the loan. Well come to find out, they didn't just out our info out for bid they ran our credit over 5 times at different banks. So now our credit rating dropped tremendously, which effects a lot now a days. They also said they were going to contact our car insurance company and put the truck on our policy, gave them all the info. Well they never added the truck, it is 3 weeks later and I went to change some things on the policy to notice the truck was never added. What if something happened, it would have been a disaster! I normally don't share negative experiences, but this was a big purchase for us.

JimBrockII

May 17, 2014

Brad Lenz always goes out of his way to find the vehicles I've wanted over the years at the price I want to pay! If he hasn't had what I wanted he will go out and find exactly what i need. Prices have always been at the least fair most of the time much better than expected. If Brad wasn't avaiable he has made sure someone is available to help with any concerns or questions. Sales have always been quick and easy, service is reliable and efficient! They do it all and have it all if the vehicle you want doesn't have the option they can add it and they do excellent service work also. I've purchased more than 10 vehicles from Brad and I will continue to go back to Lenz's in the future. You definitely can not go wrong with the quality of vehicles they have the selection and prices!!

jSantiagoIII

May 13, 2014

By far the best vehicle purchase experience I've had! I live in Chicago and there are a ton of dealerships in the area peddling their trucks, but I went up to Fond du Loc to get my truck. Why? First, they have incredibly competitive prices, in most cases they are a much lower than what I found more local to me. Second, they have great inventory. I had the same range of selections to choose from in this one location that I would have had to travel to at least 3-4 different local dealerships to get. Third, lots of information given up front about the truck I was eventually interested in. Fourth, they have an excellent reputation and my experience bears it out. So I had my eye on them for quite some time, and when I was ready to move on a purchase they had exactly what I was looking for - and I was still looking at local dealership inventories. I made two trips there, the first as part of another previously planned trip. I figured I'd stop by and see if their image matched reality. Despite showing up at near closing time, Marty Krepsky met me and we made the deal. The next week I picked up my truck. Even better, despite being in Wisconsin, they were able to process title, tax, and license for Illinois. So I drove away all set up with no hassle. Smooth. Everyone was very friendly and helpful all the way. In a nutshell: Lenz Truck Center is THE standard setter for how automotive purchases should be today.

wastedwagesracing

May 13, 2014

My purchase of a 2008 Lexus IS 250 was the most pleasant and easiest vehicle purchasing experience ever. Sam Pegram at Lenz was friendly and fun to deal with. I called to ask some questions about the car on a Friday and he told me that was his old car. I thought this was some line of old car sales tactics from the past, but it was true it was his car. He told me all about the car and its condition. He made it sound like it was cream puff and I was wondering if he had oversold the condition. I told him Ill be up on Saturday morning and if the car is as he represented it that Ill take it. Sam had the car pulled and parked right up by the building. When I drove in I knew that was the one. It was just as Sam had described it over the phone. Sam threw me the key and slapped a plate on the back and I took off for a test drive.I returned to Lenz and offered Sam 500.00 less and he said no deal. That car is worth the money and will sell for the sticker price. I still took the car knowing Id look long and hard to find another as nice.The rest of the purchase was fast and seamless. I could have left with the car that day. Sam said leave your truck here and take the car home with you. I left the car and took my truck. I was afraid they would have sold my truck on me, just kidding. I returned and picked up the car on that Sunday. I would have never thought of looking at Lenz for a car. I always thought of them as just the truck guys.Thanks for putting that car out on the internet or I would have never found it. Plus I would have purchased a different Lexus that was not in as nice of condition. Id recommend Lenz and Sam to my best friends and family.

Joe

May 12, 2014

I stopped in to lens and found the sales associate rude and not helpful. I tried to use the web site and found an annoying pop up that wanted me to chat or call them. It would not let me view anything. Terrible website. I do not know how they stay in business if this is the type of service they provide.

grammapper

May 10, 2014

My Son suggested Lenz Auto, He said if you can't find a truck there you aren't looking for a truck! I called and spoke with Mike and Dave and traveled to Fond du Lac. The service was immediate, questions I had were answered and the vehicles I had picked out were right up front and ready for a road test. Thank you for a job well done, I took My Dodge truck home that night. I would highly recommend going to Lenz Auto!

The McGrath's

May 9, 2014

We live a long ways from Lenz. Western SD to be exact. We did our dealing over the phone/email. They even had our truck shipped to us. We are very happy with it! Great experience! We'll definetely be coming back!

CronceCarl

Apr 29, 2014

We recently decided to do more camping in the future. Along with that decision came a HUGE financial dilema and a financial problem that other Auto / Truck Dealers in the Fox River Valley simply said "we can't help you, because you owe too much on your trade-in". After hearing that line... (no less than 3 times), we decided to check out Lenz Truck Center and see if they could help us. Our problem was that we indeed "owed more than the car was worth". In 2012 I had purchased a New 2013 Dodge Dart at an area dealership. It was a Great Little Car and it had awesome reviews and awards... but I bought it immediately after filing 'bankruptcy' in 2012. Besides that, the car was not "well received", and many New Car Dealers in the Upper Midwest still have many 'brand new 2013 Dodge Darts on their lots! Not to mention 2014s and in September... here comes the 2015s. Translated, what that did to me, was drive the 'overall value' of my car way..... down. So that it was now worth roughly $8,500.00 less than I now owed on it. I forgot to mention my 'finance rate' was at 22.9% when I purchased it... due to the fact of my recent 'bankruptcy'. I never had a late or missed payment on that car, and most Dealerships didn't want to give me the time of day! Then in 2013 I was injured at work and became 'disabled' and my gal was found with 'Breast Cancer' as well.That is when I checked out Lenz Truck Center. The very next day Brad Lenz one of the owners of Lenz Truck called me to discuss my planin regard to 'trading in a 1.5 year old car with under 16,500 miles and in 'excellent condition'. I told Brad that we wanted to buy a Truck topull a 5th Wheel, or Camping Trailer and trade in the 2013 Dart. Brad went right to work, called me back 2 more times that day, asked a fewmore questions and said... "We will find a way to help you folks out"! Yesterday we left their Lot in a 2011 Ford F-150 Lariat 4X4 with gobs of Super Nice Options, it was just what we needed and wanted to pull our 'future' camper trailer. Brad worked to get us a Way Better Bank Rate, and yes, we lost money on that 'Trade-In', but much less than other Dealerships were trying to 'throw our way', if they tried some to help at all. So we are VERY PLEASED with our purchase at Lenz Truck Center, and we recommend them to anybody who is looking for a "Nice Truck at a Great Price", besides they have a very friendly and courteous staff. They had us in and out as 1st time buyers in under 2 hours! Most Dealers didn't seem to want to help us, as I mentioned above, especially after I mentioned I also had a 'Heart Attack' in 2013. To say 2013 was a 'bad year' for us is an under statement for sure.I think the World of Brad Lenz and the staff at Lenz Truck Center and so does my gal, mainly because they "Deliver on their Promises".

sarao1

Apr 25, 2014

My situation I needed a vehicle that could support having a electric scooter in the back, I have been a Ford man all my life. I could not find a vehicle in the Ford line that would work for me. I started on line looking for something else that would work. Thought a good place to start Lenz Truck. I showed my wife the Suburban and she said "really a Chevy"? I called and got Marty, he explained everything on the vehicle, said I better get down there or put a deposit on it. When I went to meet him, he had the Suburban pulled and it was waiting in the garage for my inspection. My wife and I took it for a ride and was impressed I wanted to close the deal right away. Started the paperwork in walks Nik, said he could save us some money with the loan. I said sure everyone says that !! Well true to his word we got a lesser amount of time on the loan and smaller payment, a savings of about 3.000. Great experience all around. Would recommend Lenz Truck to anyone.

LD

Apr 24, 2014

After spending a great deal of time and effort locally looking for a tow vehicle I came across Lenz Truck Center and found an F-350 DRW fitting my needs. I inquired about the truck and Brad Lenz replied immediately and answered all my questions. Living on the opposite side of the states I had a fair amount of questions and concerns. Working with Brad was great and the time he spent addressing every issue was top notch. The entire process was straight forward and since it was a great deal upfront we were able to move forward with the purchase without the haggling and games. Brad was extremely accommodating to my lenders needs, my inspector and the delivery of the vehicle. Having made the purchase sight unseen and from almost 2000 miles away the vehicle was received as stated in the description and per the photos provided. In addition to my purchase the entire process exceeded my expectations. I would highly recommend Lenz Truck Center to anyone looking for a great product, fair price and incredible service and that is the reasoning for a 5 star rating and why I will recommend them to my family and friends.

johnsb3

Apr 24, 2014

The experience that I had with Lenz auto was great. I called with tons of questions because I lived far away and Ryan always got back to me in a very timely manner. I bought my truck in the winter and loved it, but when the first rain came the sun roof leaked (something that no one would have been able to know. I called up Ryan and transferred me to Dan Bergin the service manager. Since I live in the twin cities about 4.5 hours away Dan told me to bring the truck to a dealer of my choice and contact him when I did. I brought it to a dealer and I gave them Dan's number and a couple days later the problem was fixed. Dan didn't try to cut corners he made sure it was fixed correctly. Everybody that I worked with at Lenz Auto was very pleasant and they have gained a life long customer with me.

Tayboots

Apr 20, 2014

I must admit that I was dreading the thought of buying a vehicle because my prior experiences with car dealerships have been horrible. That being said, Mike and Nick made the entire car buying process stress-free! Both were extremely friendly and went out of our way to make the process easy for us. We were offered a fair price for our trade-in, got a sweet truck at a great price, and the best part is that the entire process was completed within two hours. On top of that, Nick found offered us a loan that beat the already competitive interest rate on the loan we were pre-approved for in our home town by over another percentage point! I would highly recommend Lenz Truck Center. Trust me, the stress-free transaction and great customer service was well worth the nearly five hours we drove to make the purchase. This is the first place I will check when I am ready to buy our next vehicle.

lkdorsey

Apr 18, 2014

After spending a great deal of time and effort locally looking for a tow vehicle I came across Lenz Truck Center and found an F-350 DRW fitting my needs. I inquired about the truck and Brad Lenz replied immediately and answered all my questions. Living on the opposite side of the states I had a fair amount of questions and concerns. Working with Brad was great and the time he spent addressing every issue was top notch. The entire process was straight forward and since it was a great deal upfront we were able to move forward with the purchase without the haggling and games. Brad was extremely accommodating to my lenders needs, my inspector and the delivery of the vehicle. Having made the purchase sight unseen and from almost 2000 miles away the vehicle was received as stated in the description and per the photos provided. In addition to my purchase the entire process exceeded my expectations. I would highly recommend Lenz Truck Center to anyone looking for a great product, fair price and incredible service and that is the reasoning for a 5 star rating and why I will recommend them to my family and friends.

LittleDBigD

Apr 17, 2014

If you want the short story... Go to Lenz Truck Center. They are the best. Ask for Mike. You will not be disappointed. Five stars all the way.If you want the whole story, read on...Over the past few months, it became apparent to my husband and I that he needed a new truck. We knew that he wanted a used Toyota Tacoma TRD Sport, but we weren't sure where to go. We live in Madison, and have only been in Wisconsin for two years, so I did my research online with cars.com and autotrader.com to look for dealers in the area. Our local Toyota dealers had some, but they seemed a little aggressive (we drove through the lot, and a salesman came out from inside and started chasing us down). We are not fans of high-pressure sales techniques, so we left. The other dealers in town just didn't have exactly what we were looking for. Through the above mentioned websites, we found a few trucks that we were interested in. We chose to go with one of the Toyota dealers in Milwaukee. They had, what appeared to be the perfect truck. We requested information, and my husband talked with our assigned dealer on the phone. He said he sounded like a 'fast-talker', but he was still interested in looking at that truck. So, we both took a day off from work (to avoid the weekend crowds) and went to Milwaukee to get this truck. I cannot fully express in words the disappointment we experienced. The dealer was nothing short of arrogant, condescending and rude. He lied about the condition of the vehicle and actually laughed at our potential trade-in. We left, disgusted and hopeless. We stopped by another car dealer on our way out of town, and they were no better. We were convinced we were never going to find the right truck or dealership. That night, after my husband went to bed, I went back to those websites again and found the perfect truck at LENZ Truck Center. It all looked great online, but I was hesitant (considering our experience in Milwaukee). I did some messaging with a customer service representative, and sent my email requesting more information about the truck. The next day, I got an email from Mike Buhler. He called me and I was able to briefly explain our experience in Milwaukee and express our fears and hesitation. I asked him if he could please be honest with me about the condition of the truck, so we didn't drive all that way just to be disappointed again. He said he would go out right then and double check the condition of the truck and get back with me. He did get back with me within 15 minutes (as promised) and gave me his word that everything was clean and in good working order inside and out. We were concerned about driving a distance, only to be let down once again. I called my husband, sent him the information on the truck, and expressed that I really trusted Mike. We talked about it and decided to go up that night when I got home from work. Mike was with some other customers when we arrived, but he was able to come out briefly and meet us. He told us to go out and look at the trucks and let him know if we wanted to take a test drive. We did, and were happy with the truck. We went back in and Mike spent time talking with us and getting to know us. We felt that he genuinely cared about our happiness. Mike's willingness to listen to our concerns and be patient with us showed he has a great deal of integrity and compassion. He made the whole process painless and as smooth as possible. Once we agreed to the truck price and the value of our trade in, we met with the finance manager, Dave Reilly. This was an equally pleasant experience. He found us the best rate and told us a little bit about our lender and even told us where to find the branch in Madison (they work with many lenders to find you the best rate). The whole process with Mike and Dave took about 90 minutes from start to finish. We were back on the road in no time, in the perfect, very high quality 'new-to-us' truck. Thank you so much for everything, Mike, Dave, and Michelle. We cannot express our gratitude enough. We are absolutely satisfied with the entire experience of working with all of you. The whole process exceeded our expectations. I couldn't wait to write this testimonial as I can't say enough good things about this dealership. They have taken all of the pain out of buying a used or new car. Lenz Truck Center will be our auto dealership from hear on out. We highly recommend them to anyone with their future vehicle needs.

Never Again

Apr 16, 2014

Son purchased a F150 truck! After getting it home, found out bumper was All rusty! Called them said sorry, nothing they can do!

Michelle

Apr 14, 2014

I had done a lot of research on a small SUV. After several months of researching and test driving, I decided on the 2013 Toyota Rav4 Limited. I then started searching within a 250 mile radius of Dane County. I located the exact vehicle (except for exterior color but not a deal breaker) at Lenz Auto. I did my research on the vehicle and company. I then called and was transferred to Ryan. I did not let him know that I had already done my research but everything I found on my own matched what Ryan told me. I asked him what fees would be included and he followed up with a screen shot of his transaction screen that showed me all the detail I asked for. I told him that I would like to drive the car and he invited me to come up and he would be there. A couple days later I arrived and asked for Ryan. I failed to get the other person's name but he called Ryan and I only waited a couple minutes. Ryan had already pulled the vehicle inside and it was ready to be driven. We got back and Ryan was with some other clients. He's a great multitasker because I think he was working with three different buyers at the same time. We again did not wait long to meet with Ryan in his office and he was straight to the point about the entire purchase. He said that Lenz Auto will match any price within a 500 mile radius which this vehicle had the best price. He took all my information, introduced me to finance and we were on our way with the new car! I would definitely go back here again!

Dan

Apr 11, 2014

I recently purchased a Dodge Charger online and out of state. Sam Pegram was excellent to work with. The transaction was quick, and when ever there was a documentation issue he was quick to assist. I have had the car for over a month now, and I am very pleased! Ask for Sam if you want a good person, not just a salesman. Dan

Kenny

Apr 11, 2014

Once again Ryan and Dave did an excellent job for me . I recommend Lenz to people I know that are looking for a vehicle because of the friendly sales and quality of vehicles , thank you very much

F-150 newbie

Apr 4, 2014

I recently purchased a f-150 from Sam at Lenz. I was dealt a bad hand in life that had me pinned in an unfavorable financial situation. I went to Lenz seeing if they would hear my story and help a guy out. And that they did. Sam asked which truck I was interested in. Since this was my first truck, he talked with me and helped me center in on what style and package I would like. I decided on a truck and then he sent me to Nic Treis. Their first attempt at financing didn't work out and I searched some connections I had with a local bank. While trying to figure out financing and waiting on return calls the truck I picked out was sold (which they had informed me ahead of time could happen). Although I was a little disappointed Sam and Nic never stopped working on helping me out. They asked if I could come in cause they had something worked out. When I arrived Sam handed me a set of keys and brought me out to the lot. He and Nic had worked a deal and got me approved for another truck that was almost identical to the one that missed out on. Sam told me to drive it and if I liked it, it was mine. Needless to say the truck was excellent. Nic had worked a deal that had gotten me financing I never thought could happen considering my situation. They heard my story and vouched for me ( including Brad Lenz) with the bank. I did not feel pushed or cheated in anyway. I would most definitely purchase another vehicle from Lenz.

BobKellyK

Mar 29, 2014

On the recommendation of a friend, and after weeks of searching other dealers inventory, we looked on the Lenz website. We found the type of truck we were looking for, found that their asking price was extremely fair and contacted them for a trade-in quote. We drove from Milwaukee and were extremely surprised that the stood behind their over-the-phone quote and had everything ready to go. We were in and out of the dealership in an hour. This was the first time the dealer did not insist we would have to stop in before a trade in would be quoted and where we did not spend hours haggling over the price. Anyone looking for a truck from the Milwaukee area should consider taking the trip to Lenz. We worked with Marty, who was very pleasant and great to work with. We will definitely be repeat customers!!

dhags

Mar 27, 2014

My purchase of a 2013' F150 was honestly the easiest truck buying experience ever. Lenz Truck Center and Sam Pegram, along with the office staff, are courteous, professional, and straight forward. I called to enquire about a few trucks and drove the hour drive to the dealership. When I arrived the trucks I asked about were lined up and ready for inspection. I was greeted by the receptionist and she actually remembered my phone call and my first name and that I talked to Sam. A quick meet and greet and Sam had me the keys and out the door for a few test drives. Upon return my trade in value was ready and reasonable. I slept on my decision and Sam checked in with a few courteous calls, but never any hard pressure to buy. Once I made up my mind Sam faxed, emailed, and communicated promptly to finalize the sale. I opted to add a spray in bed liner and thought it would take a couple days to schedule. The bed liner was sprayed the very next morning and my truck was ready by noon.You cant find better service then that. The finalized sale and pick up of the truck was seamless and swift. All questions and details were addressed with attention and thorough explanations. I was hesitant to drive an hour to shop for a truck since I have local dealers close to home.Im so glad now I took the time to check out Lenz Truck Center.thanks SamIll be back.

jmoschel

Mar 25, 2014

By far the smoothest car buying experience I've ever had. Marty Krepsky was extremely patient in arranging to meet with me and even stayed well beyond closing time to ensure I was able to complete my purchase and drive home with the truck I wanted. Dave Reilly was also very freindly and helpful securing the best possible financing for me. I couldn't be happier with my overall experience and will definitely look to Lenz for future vehicles.

MikeinNeenah

Mar 24, 2014

Brad took care of me when I decided against a Smart car. He still managed to get me into a smaller car, like I wanted at a great price being that he was able to include a consolidation loan of mine in the deal which will make my payments easier! He answered all my texts and emails promptly as well after the sale.

SteveWI

Mar 24, 2014

My first and last time to Lenz Truck. Was looking for a 2500 diesel truck and they had a couple that interested me. Had done my research and was preapproved to buy from Community First. Wife and I walked into Lenz, no one greeted us and finally a guy in an office yells out if we were looking for someone. He sent us to Mike and we thought it would get better. Nope, Mike barely got out his chair to introduce himself and became irritated when I mentioned being preapproved by Community First. All Mike would say over and over we dont deal with Community First and didnt want to explain. We never heard of situation where a dealership didnt want to work with a customer with guaranteed money! Mikes demeanor made the situation very uncomfortable, so I said we wouldnt discuss financing and focus on the trucks. Mike fumbles around on their site and finally found the two trucks. While he got the trucks, my wife wanted to leave, but it took 40 min to get to Lenz and said we might as well see the trucks. The trucks were clean and good condition, one was owned by a smoker and the smell was strong. Mike still had an attitude after our test drives and he felt it was necessary to tell us how great of a salesman he is and that people request him. Then proceeded to give an insulting trade in amount (compared to Kelly Blue book and other dealerships), followed up by stating the amount could go down if they find anything wrong with my truck when they do a more thorough inspection. As a recap, our money is no good, our truck is not worth much, their financing wasnt better and their truck price was ok (non-negotiable). Too many negatives for us, but one more WARNINGthey take your drivers license when you test drive (all other dealers make a copy and give it back). After the horrible experience, we drove away and remembered about 15 minutes later, Mike didnt return my license and we had to go back. A few days later I went to Chrysler World, had a great experience and got a truck at a price that was significantly better than Lenz.

Brics1

Mar 23, 2014

I found a truck I was interested in online. Nick contacted me and gave me several options. I test drove a few trucks with the help of Steve and ended up purchasing a truck that fit all my needs. Dan help me personalize my new truck with a cap, tinted windows and spray in bed liner. These men were very professional and made my truck buying experience quick and worry free. Thank you Lenz Truck! I will definitely be a return customer in the near future.

grskin

Mar 20, 2014

We had great experience at Lenz Truck Center. We had contacted Marty on line and he had car ready when we got to dealership from central Illinois. After test drive, the best part was no hard sell and Dave was very nice and professional in the finance department. We are back home with vehicle and enjoying it very much!

Chris

Mar 19, 2014

I want to know that my experience was below average and wasn't great. For the record Sam was great to deal with but always sent me to get the answer instead of you finding it out and giving me the answer. For example when I asked about the trailer brake kit and the spray in bed liner you had me go to service. They also advised me that the truck was never in a accident but since I was it was obvious that the entire side and rear of truck was repaired and painted...and it was obvious that it was a fresh repair. Did they paint this in their body shop? The lower bolt for the front shock was loose which had to be the shop as they installed the lift kit, I had to get an alignment after I bought it and the warranty items that they said were completed. It just didn't feel like a one stop shop...felt more like a home depot where I walk around and get answers from different people. The finance guy was very pushy trying to get me to use the bank that you use, which I assume Lenz gets a kick back for every client referred and approved. I have my own financing and I made this clear from the beginning but the finance guy brought it up at least 4 times. The entire thing as a whole didn't leave a good taste in my mouth. Chris Carie 2011 Ram

heojkm

Mar 19, 2014

I felt no pressure to make my purchase, yet was provided with courteous assistance and quick answers to help make buying this truck a pleasure. I received a truck that I am happy with, and I paid a fair price. Thanks!

Dave and Traci

Mar 17, 2014

Recently bought a GMC 1500 from Lenz. Mike Buhler was wonderful to work with. No pressure to purchase. Appreciated the ability to test drive unlimited vehicles by ourselves. Sticker price is their bottom line. After doing my research, it was a very fair price, so no bargaining was even necessary...although I did try. All the vehicles we test drove were in great to excellent condition. I would definitely purchase future vehicles from Lenz. Thank you Mike Buhler!

davidsemrow

Mar 17, 2014

My over all experience was good. The vehicle was brought inside for me to view. I would have liked to have the vehicle put on a lift at lenz so a mechanic and I could walk through it. After my purchase, I brought the truck to my shop and found items I thought could be safety issues. The spare tire was completely flat. The tire recommended pressure in the tires was low by 20 pounds on all four. A bolt holding the pick up box to the frame at the passenger side front was out about an inch and the entire box was lose. The accessory outlets didn't work and it was not the fuses. Makes me wonder if a wire was damaged by heat. I know you should expect certain wear with a used vehicle, but the above items I think have to do with safety. An hour with a lenz mechanic on a lift would have cleared any issues. I would buy again from Lenz. I would just drive the truck to my shop, no matter the distance, to examine all the mechanics.

whenslin

Mar 17, 2014

Very helpful, knowledgeable, and friendly staff. Especially liked the way there was no pressure to make a decision. They would let you try out every vehicle on the lot if you wanted. Very efficient with processing the final paper work and making the customer feel at ease. Will certainly highly recommend to others.

Bill

Mar 16, 2014

My overall experience with Lentz was very good. When I first visited there were two trucks that I was interested in test driving. Both vehicles were ready for my test drive and no pressure for a sale afterward. I did a trade-in and received a little lower amount than what I wanted but the amount was still fair. Jay from the parts department was very helpful. I had a bug shield installed and weather tech floor mats, both at a very reasonable price. Marty was my sales person and was very helpful during the sale. He made sure that all service recalls were done and that the truck was shined up and ready for me. I would recommend Lentz Trucks if you are looking for a good used truck at a fair price. The helpfulness of Vanessa, the receptionist, Jay, from parts department, and Marty of the sales staff, along with the large inventory make it well worth the trip to Fond du lac.

JP Sierra 2500hd

Mar 15, 2014

My sales rep Mike was very helpful and patient with me asking a lot of questions and listening to what my needs were for pulling my travel trailer and everyday use. There were a couple things missing in the truck or trouble areas that they corrected before I drove it off the lot. There is a stereo issue that we worked out and I have to pay for but it was very reasonable through the dealer. I would for sure work with Mike Buhler again, if he's not there I may / may not buy there again. He was on a vacation after delivery of the truck and I had a couple questions and he called / answered emails when gone. For me, buying a vehicle is painful enough especially when buying a truck that I'm not familiar with and he spent plenty of time on the phone to answer and advise me not knowing if I was going to buy or not buy.

Jondipuma

Mar 13, 2014

Mike was a pleasure to deal with!!!! I was in and out in maybe 15 mins total! I will defiantly purchase my next truck from Lenz truck center!

2much4ken

Mar 12, 2014

This is my second purchase from Lenz and both times have been nothing but pleasant- very friendly ,nice people that actually treat me like I'm a person instead of just another sucker that we can get to buy their vehicle , both vehicles were/are exactly what I was hoping to get, thanks to Ryan knueppel and Dave Reilly for another great vehicle

Irish23pn

Mar 12, 2014

I was looking for a good used F-150, I recently went on a snowmobiling trip up north with my brothers and realized that the 01 F-150 didn't have enough room for us and our gear. So we crammed in the truck for the 5 hour ride. Right there I knew I needed a full four door cab. I looked all over the state for a truck that had all the options that I wanted. I found two at Lenz Trucks that fit my needs. I called and talked to Sam, who had the truck ready and waiting for me when I arrived, Sam was very helpful with all the questions I wanted answered before I went for a test drive. Took the truck for a ride and I knew I wanted this truck, a quick talk with Dave Reilly and I was in my new truck on my way home! Thanks,Paul Flanagan

Svtraptor

Mar 12, 2014

My overall experience with Lenz was way better then any of the unknown amount of dealerships I drove past to get to Lenz truckRyan knueppel was so far the best salesman I've ever done buisness with . He explained my trade in offer and purchase price of my truck Instead of doing the old number shuffle that seems to be a ordinary dealership only way to sell trucks or anything for that matter .I also appreciated the prompt communication and was never left on hold or jerked around waiting for answers .

Jess

Mar 11, 2014

After having my truck now for a few weeks, I feel good about what I got and what I paid!

deviller7

Mar 10, 2014

When my husband and I entered Lenz, we did not have any expectations. We had been to three other dealerships in our area, and test drove three trucks, but just did not get that "this is the one" feeling. Then I did some research on line and called Sam to inquire about a gently used Chevy. We knew it was the type of truck we were looking for, but we would need to visit and take it for a drive. After the test drive we we knew, "it was the one", but it would still be contingent on the financing. Sam never pressured us or made it seem like he was just out to sell a truck. He was very personable and wanted to do his best to make sure this is what we wanted. That goes a long way in my book. After we decide to purchase, he introduced us to Nik, who worked his magic to get us to the payments we needed a month in order to take the truck home. I am so happy that we decided to go a little farther than our home town dealers, but Lenz did make us feel right at home. I would recommend anyone who is looking for a vehicle to take the drive, just the customer service alone is well worth it. The great deals are just a bonus. Thank you for making the dream of me owing a truck come true! I am very grateful! Holly De Villers

SignatureLandscape

Mar 9, 2014

I had a great experience at LENZ! Buying out of state can me a risk, not with Lenz. Ample pictures, videos, and Sam Pegram customer service will bring me back there in the future. This will be my third vehicle purchase this year and by far the best. Thanks Lenz

gavinbar

Mar 4, 2014

Very professional and friendly staff. They gave me a very fair value on my trade in and the car I purchased was very well priced. I would recommend them to anyone looking to purchase a truck.

Roadie

Mar 3, 2014

I bought a F150 from Sam Pegram. He is a nice enough guy. He could have spent a little more time showing me the vehicle. He brought several vehicles up to the show room, gave me the key and told me to take it for a spin. He would not deal on price at all. He didn't show me how to use the remote start feature. He was all business and wanted to make a sale..........bottom line. There was only one key for the truck so I have to take it to a dealer to get another key. $200. I found the people in the dealership were very happy. The automatic emails are a little annoying.

cab5557

Mar 1, 2014

I had never heard of Lenz Auto until I started searching on the internet for a 2010 Ford Explorer Sport Trac. I was a little nervous purchasing from them as I had read some not-so-good reviews, and I was buying the vehicle from Florida sight unseen. I had it shipped to Florida and it arrived in an enclosed trailer. The vehicle was just as presented in the video. It was perfect! I used an out-of-state lender and from the time I made the offer, got the funding, and had the vehicle shipped, it took about 2 weeks. The title did not arrive with the vehicle, but as soon as the lenders check cleared, the title was overnighted to me. The vehicle arrived with a one-month Wisconsin paper license, giving me plenty of time to register the vehicle. The whole process went smoothly.Jake Roberts was my salesman, and he was perfect to work with. He was honest and was always available by cell phone and email to answer any questions, even on his day off.The only negative comments I have are 1) they wouldnt work with the price and 2) Nik Tries wanted my social security number when he had no reason to have it, and he wanted me to show proof of insurance on the vehicle when he had no reason to see that either.I will definitely recommend Lenz and Jake to other purchasers and will consider buying from them in the future.

Jakeage

Feb 25, 2014

I have honestly never had a smoother and care free purchasing experience in my life. From first call to vehicle delivery, I felt like a part of their family. Paul and Dave wanted nothing more than to get me into my dream truck. I drove over from the Detroit area to trade in my car and take the 2011 Ram home. Since the bad weather parted, I was able to arrive a day sooner. Paul worked with me during my commute to make sure that all of the information was ready. I showed up a day earlier than I was supposed to and they had all of the dotted lines in front of me and ready to sign.In fact, they made the transaction so simple that it felt like I was in and out for an oil change. The vehicle was read for a test drive upon arrival. Paul took my Impala for a spin while I drove the Ram. Less than 30 minutes later, I was in my Ram headed back to the hotel.In all sincerity, Paul....Dave, thank you again for all of your business!!!!!!! I will be buying any and all of my future vehicles from Lenz Truck Center. All of my friends that are in the market for a new vehicle get an immediate reference to the Lenz team!Jake

NJDJ

Feb 24, 2014

We arrived at for appointment with Sam and the vehicles we were considering were all ready for us to view. We were given the keys and the time to go over the vehicles without any pressure. We were given information promptly when asked and overall very satisfied with our purchase. The vehicle was everything described and more. We are very happy with our decision and the service at Lenz Truck Sales and would go back again!

Tom

Feb 23, 2014

Bought a 2013 4x4 Toyota Tundra that I previewed on-line. When I drove to the dealership (250 miles) the truck was as it appeared on the web site, both the video and still shots. The salesman, Sam P., had kept in contact with me leading up to my appointment day by email to insure everything was on track. The experience at the dealership was efficient and cordial, moving from the test drive to the purchasing process and finalization of the deal. My research of this vehicle prior to buying indicated the price was a fair market value given the total package of options. The one very small issue was no one came to tell me my truck was ready to go once the temporary plate had been mounted by service staff.

foxhound8484

Feb 23, 2014

Bought a 2006 dodge 2500 5.9l ccummins with a six speed manual from these guys. They were excellent. I had dragged my buddy with me to check out this truck since he's the diesel guy. I asked them if I could take it for a ride, they handed me the keys and off I went with my buddy to check everything out. After being gone for 45 minutes or so, we made it back to the lot. My buddy had come across a couple little issues that he said should be fixed. A dust cover seal from the back side of the transfer case was bad, and the gas pistons to hold the hood up were bad. Other than that the truck checked out perfect. No codes in the engine and drove excellent. I told them about the issues we found and they jumped right on it. I went in to do the financing with Dave, and by the time the financing was done, so we're the boys in the shop. They even left the truck on the lift so my buddy could inspect underneath the truck better. All in all it was an excellent experience. They weren't pushy or over priced. I could not find that same truck cheaper than what they had it at. I would definitely recommend lenz to anyone who's looking to buy a truck. They have very clean trucks at good prices.

Jerry H.

Feb 21, 2014

I contacted Sam by phone on a Monday regarding a vehicle on the Lenz website. Since I live some distance from the dealership, I wanted availability, pricing, and purchase conditions confirmed in advance. Sam was thorough, knowedgable, and a delight to work with. I set up an appoinment with Sam for the next day when I drove to the dealership purches the car and drove home. The entire process took only an hour! Most importantly, there were no surprises. The transaction was completed exactly as discussed by phone. I wholeheartedly recommend Sam Pegram!

Expedition EL

Feb 18, 2014

Our second purchase from Lenz was as good as the first, which to say was excellent! Both times we worked with Sam Peagram, who I felt was honest and easy to work with. The condition of the vehicle we purchased was representative of the pics online and the description given to us over the phone. We will likely buy from Lenz in the future.

PinkCamo

Feb 13, 2014

Poor experience with four different staff members, over priced vehicles and low ball offers on trade ins. Pressured to buy and to explain why we chose not to.

tleone

Feb 11, 2014

The dealership posts very good descriptions of the trucks they have on the lot. I traveled 250 miles and was a little concerned that what I saw on the web was not what was at the dealership, I was wrong. The truck was in excellent shape and everything I thought it would be. Sam held the truck for me so that I would have time to travel in see it.It was well worth the trip. Sales/finance staff were very helpful, I was in and out of the dealership within 30 minutes of making my decision to purchase.

bigpaul

Feb 10, 2014

About 2 months ago I found a truck at Lenz that I liked so I called and spoke to Steve and set up an appointment to look at it. When I arrived and asked for Steve he had completely forgotten about the appointment and was busy with someone else. Anyways I took the truck for a test drive and everything went well and the truck was in as good of shape as they said it was. Afterwords I sat down with Brad to discuss further details on purchasing the truck and thats when things really went downhill. I am younger (21) with a good job and good credit but Brad did not know this and kept giving little jabs about having my parents pay for it. Also, he did not care about my questions or concerns, he would just talk at a million miles an hour saying, "Just sign here" and "You won't find a nicer one", about 5 times. He would not budge one the price either because they are a "Best Price" dealer (that truck is still there and is priced $2000 less than when I looked at it so it was definately not a best price). On top of it all I was offered a lousy trade-in on my current truck (I brought it there and they did not even look at it). On a slightly positive note they were honest about the condition of the truck but that is about it.

djdonovan

Feb 10, 2014

Dave was AWESOME!! We went in looking at one specific diesel truck, but quickly learned we could not afford it. Dave quickly suggested another truck on his lot. For a finance guy, he sure knew all the trucks, or mostly all the trucks on the Lenz lot. We live 3 hours away and everyone stayed late to accommodate us. The truck was pulled into the warm garage so we could look it over before the test drive. There was an issue with the check engine light, which the guys in the back (cannot remember their names; maybe Justin and then another) were quickly all over that, trying to figure out why the check engine light was on. We test drove the truck and we knew it was ours. Any issue we had, they took care of. I have to make mention of another gentleman, and again, I do not remember his name, but he is a jeep guy (he told me that); he drove our trade into the shop to get inspected; Very nice, pleasant and respectful gentleman. Pay him well and keep him there. He is a good asset to your company!! Dave, we want to personally thank you for making us feel comfortable and at ease with this whole purchasing process. You actually made the sale! Good luck with math - lol. Thanks again! We have already recommended Lenz to family and friends! :)

Ookam11

Feb 8, 2014

Contacted Brad regarding vehicle we were interested in. Brought to his attention that the edmunds.com, kbb.com and NADA.com values were significantly lower than listing price. We were assured that they would come down in the price. We had a hard time with Brad as he didn't listen well, he kept asking to send in pre approval for credit even though we stated we didn't want numbers sent to the banks until a purchase price and trade in value were determined. He also scheduled an appointment for a time that did not work for us as we live 5 hours from the dealership and he didn't change it despite 3 emails stating alternate available times. Once at the dealership we noted some concerns about the specific vehicle we were looking at, it was missing engine covers, had very rusty brake lines, a non-functioning power telescoping mirror and the underbody was full of rust. Despite outlining all the negatives and citing the research into the market value of the vehicle they were only willing to drop the price $2,700 which was still $3,000 over book value for excellent condition which it was not in. When we discussed the trade in value, the salesperson agreed to a price, put it down on paperwork etc before coming back and stating they would only give us 50% of the agreed price because "they have been burned" on vehicles with higher mileage before. We refused the trade in offer, and in the end they wanted us to agree to a sale price $5,000 over what the bank valued it at for a loan. And at that point we found out they had dispersed our information to numerous lending places (13 inquiries on our credit for that date despite them stating there were only 4). Their attitudes got worse after the initial hi at the door. Worst dealer service I have ever received. I would not go back to them if you paid me to. I was also hounded to call the owner to discuss the situation after we refused to purchase through them and to remove my negative review! Overall bad experience.

dogpete

Feb 5, 2014

I bought my old truck new in 1995 - a Dodge Ram 2500 regular cab manual transmission 360 v-8. I drove it way past it's prime in order to send my kids to a good day care. Now that they are all school age, I decided to retire my truck and buy a new one. I will only drive a manual. I found out that Chevy and Ford no longer makes manual transmission trucks and that Dodge was the only one who did now and that manuals were only available in the Dodge if you got the diesel engines. That meant I was going to get a Dodge with a Diesel - never owned a Diesel before. I wanted a 2500 Dodge Ram SRW Crew Cab Long Box Diesel with a manual transmission - turns out that this is a fairly difficult truck to find. I wanted a used one because the new ones were out of my price range - but I wanted a newer one with low miles. I am from Minnesota and I looked at all the local dealer in the Minneapolis area and found nothing. I sent many of them on a quest to find this truck for me - after a year, nothing. I started to wonder if they were actually looking. In fact, many of them were outright condescending when I said I wanted a manual. So, I started searching on autotrader.com for myself and noticed that Lenz always seemed to have a lot of big trucks and felt that there was a good change that they could find my truck. I called and talked to Mike Buhler and he started looking for me. After about 6 months, he found my truck. It was a great price and everything I wanted. So, on Martin Luther King day, I flew to Appleton, rented a car and drove to Fond-u-lac. The truck was exactly as described and exactly what I wanted. My brother is a mechanic and I normally have him look at vehicles with me before I buy them but I couldn't do that this time which made me nervous. I made an appointment with a local mechanic and when I took the truck on my test drive, I had it checked out. He said it was wonderful. No leaks - not any sign of a repair even on it. Break and tires were in great shape and he thought it had been very well taken care of. So, I bought it and drove it home. Mike Buhler was wonderful - he found my truck for me when no one else could. Took tons of pictures for me. He answered all my questions - and there was a lot of them. He even went into the dealership on a Sunday and pulled a car fax report for me so I could look at it before I bought my airline tickets. I had a couple of car salesman friends of mine look into it before I flew out and they said that the price was great and that their dealership wouldn't be able to sell it and the price I paid. The truck was exactly as Mike described it - I really appreciate his honesty and detail in showing me every little flaws so that there would be no surprises when I got out there. Overall the truck was in stellar shape. I got the ST model which is fairly basic. It does have electric windows and doors, air conditioning, integrated trailer breaks, heated power mirrors, transmission cooler, etc... It doesn't have the fancy stereo or the TV's in the headrests or the heated seats and such but then again, this is my truck not my living room. It would be nice to have some of those nifty fancy features but not at the giant price tag that they command. Mike made sure he understood exactly what I wanted and what I was willing to spend and then found it for me. He understood what I was willing to compromise on what was non-negotiable. Never tried pushing something on me that I didn't want just because he had it on his lot either. Mike was an awesome salesman to work with. Thank you!Nik helped me find the perfect loan for me and got me a great rate! I bought the extended warranty and he helped me pick the right one for me. Overall my experience was great. The only negative I could even think of was that if I was dropping $30k+ on a truck, they really should have been willing to pick me up at the airport. The car rental was only $50 and a taxi ride was $100 so no big deal. Besides, with the car rental, had I decided not to buy the car, I would have still had a way home. There were no more flights back to Minneapolis that day and I had to work the next day. Drive home was wonderful. Easy and fun to drive and got great gas mileage. Kind of sad to see the old girl go but this new truck will fit the needs of family much better. With 2 kids and a dog, the regular cab just didn't cut it anymore. Very happy with my purchase.

Curt Kaufman

Feb 4, 2014

Steve was my salesman and was nice to work with. Nick from financing was quick in finding me a good rate. I would do repeat business with them.

phooker2

Jan 23, 2014

I called several dealers including the ones our company services and never got a call back. Nik Tries went above and way beyond my expectations! He was able to get me financed at a better rate than I could get on my own. He also, due to my rediculous schedule, met me after hours to finish the sale... and I mean way AFTER hours, it was 11:00pm when I pulled into town. I left that night without a test drive, and drove 7 hours back home through one of the worst snow storms I've been through in years. The Excursion never missed a beat, and I couldn't be happier. Thanks again for working with me!

mgellings01

Jan 21, 2014

We came in to Lenz to look at a 2013 Ford Escape that we were pretty sure was out of our price range. After Ryan sent us out for a test drive, we quickly started to fall in love with all the options that were installed on the vehicle. We absolutely loved being able to bring the vehicle back into their warm shop for a thorough inspection on a cold winter night. After spending some time playing with all the fancy electronics, it was easy to justify spending a little more to get something we really liked. We left the dealership feeling well informed about this vehicle. After going home and comparing prices on similar vehicles online, we quickly found the price on the Lenz vehicle to be more than fair. The following day we called Ryan to work out the final details. After discussing some financing options we were able to drive away with a vehicle that exceeded our expectations and was within our price range. Thanks to Ryan and the staff at Lenz for a great buying experience.

mikevilleneuve

Jan 17, 2014

Really enjoyed working with Marty Krepsky. Very promt and professional. He had everything from the truck to the paperwork lined up and ready to go before we arrived at the dealership. Within one hour we veiwed, test drove and purchased the truck.

Russell350

Jan 16, 2014

I drove 150 miles and purchased a used ford f350 for my business. Everything went as smooth as it could. Lenz has a large selection and fair pricing. Thank you to Nik in finance, jake in sales, The mechanics and front desk who answered some additional questions. Everyone I dealt with was very professional. I recommend Lenz to any future truck buyers. I will visit Lenz again when Im ready to buy my next truck.Thanks again to everyone!

iatruckguy

Jan 11, 2014

Marty gave us great service! We came from out of state and wanted to compare between a couple trucks. He had both of them sitting and waiting up front for us when we drove in. Stayed 2 hours past closing to finish the deal and get us on our way. Great experience!

Rob Ure

Jan 10, 2014

The entire process from sart to finish was worth the trip. I live 175 miles from Lenz. I found the website ez to navigate, excellant communication, and fast and friendly service. We purchased a 2012 Ford King Ranch and are extremely happy. Our salesman Mike Buhler was great to work with and I would strongly recommend Lenz Truck to all.

Vince W.

Jan 7, 2014

After searching in Iowa and Illinois I finally made the 4 hour trip to the Lenz dealership. Marty Krespy and Brian Lenz found me a truck that met all of my needs. All of the trucks I looked at were in as good or better condition than the website pictures represented, and I was not disappointed with my purchase. If you are looking for clean late model and volumes of trucks to pick from, Lenz's is definitely worth the trip! I will not hesitate to look here first when it comes time to replace the 2011 Chevy Duramax I purchased in December.

kbaird

Jan 7, 2014

It was easy to deal with the guys at Lenz, no bull straight to the point. My father in law was impressed with the selection and is thinking about trading in his truck for an upgrade. if you like trucks Lenz has it...

KLYeoman

Jan 6, 2014

Thank you Marty and team for making our buying experience so easy. We found the truck we wanted online on a Friday evening. On Saturday we made the two trip to check it out and two hours later we drove off the lot with a new truck. We have never had a such a quick and easy experience before when we have bought vehicles.....Amazing. We love our new truck -Freddie the F150! We will definetly recommend you to our friends and will look to you in the future. Thanks again.

emmfoxlake

Jan 3, 2014

We are so pleased with the experience we had at Lenz. Sam was very patient with us while we looked the truck over and very patient with my kids while they waited. Sam kept in touch with us from the time we inquired about the truck until the day we came to buy it. We will definitely go back to Lenz in the future!

deerhunt

Jan 2, 2014

tHIS IS THE SECOND TRUCK I HAVE PURCHASED FROM LENZ TRUCKS. EVERY THING IS VERY PROFESSIONAL,YET DONE ON A PERSONAL BASIS. I HAVE HAD GREAT SERVICE FOR PRICING AS MARTY DID NOT PLAY GAMES WITH PRICING, TOLD ME STRAIGHT UPTRADE IN VALUE AND PRICE OF MY 2012 SILVERADO.WE GOT THINGS DONE FAST WITH GREAT SERVICE FROM ALL EMPLOYEES. I WILL ALWAYS CHECK OUT LENZ TRUCKING FIRST WHEN I LOOK FOR USED TRUCKS!!!

jodyrye

Dec 28, 2013

Never Heard of Lenz Trucks before viewing them on the internet. To be very honest I read some not so friendly reviews and was very worried, even to the point that we set up a secondary appointment with another dealer just in case Lenz Truck felt "TRICKY". I have to say I cancelled the second appointment and bought a Ford Expedition from Lenz. Both Sam and Nic were great guys to work with. The process of buying a vehicle was very smooth and comfortable, I would definitely recommend this dealer ship to anyone interested in buying a vehicle. We had to travel 2-1/2 hours to get there but well worth it.Thanks guys for making me and my husband very happy customers.Jody and Dean Reilly

dodge19

Dec 27, 2013

I bought a 2004 dodge ram 1500 everything was over the internet Nik was the most helpful persons I have ever delt with from the pictures i asked for to the final paper work I will deffentaly be buying another truck form Lenz auto and Nik thank you very much for all your help

pledebuhr

Dec 27, 2013

They were all friendly and many of there employees asked if they could get me something to drink while i was waiting. The prices are great on the trucks and the service was fast. I will be back to get another truck from them.

JT Raz

Dec 20, 2013

Ryan was very helpful over the phone thru our whole trade in process. we live 176 miles away so that was very helpful. Very honest and upfront. made things very stress free. I forget his name but man in financing was outstanding. Even gave me a phone charger while I was waiting since my phone was my directions home. Thank You. Would recommend Lenz to anybody.

EaglesJohn

Dec 18, 2013

I would highly recommend Lenz Auto to all my family and friends. They had the car of my dreams. Brad was super friendly and very professional. I had an absolute amazing experience. I would rate them 10+ out of 10. John D. Riesterer

Dan

Dec 16, 2013

I am very pleased with my purchase and buying experience at Lenz Truck Center. I had been looking for 4 weeks for exactly what I wanted. The pricing was very competitive The only down side is the short test drive we took. Since we were not from the area, we did not stray too far from the lot. We just went around the block as instructed by the personnel. After purchasing the vehicle On the way home we realized the after-market exhaust was quite loud when climbing a gradual grade. We may have thought about it a little more had we known.

Mike Ertl

Dec 14, 2013

2 1/2 years ago purchased a 2010 Ford F150 from Lenz. I had such a great experience working with Steve that I recently went back to Steve for a 2012 F150. I arrived at the store at 1:00 pm and was on the road heading for home by 4:00. He made it simple process. I will definitely go back to Steve at Lenz for my next truck. I have never seen a better selection of clean vehicles at any other pre-owned truck dealers.

twolfe

Dec 12, 2013

We had a great experience at Lenz. There was a small problem with the gas tank sensor that was not brought to our attention when we bought the vehicle. It is not a major issue, but it would have been good to know ahead of time. Other than that, it was a great experience shopping with Lenz.

Bill Hunt

Dec 6, 2013

Mike did a great job for me and followed up promptly with all questions.

W2cunningham

Dec 6, 2013

Best expeirience I've ever had at any dealer, hands down the best. I live over an hour away and was not able to get there until a half hour to close, they had the truck waiting for to test drive, stayed open an hour later for me and closed the deal! I was in and out in a hour and a half, and that included taking my prior truck in as trade not to mention with giving me the best trade in value I've been offered. They worked out numbers that worked for me and I've never been happier with a purchase. I've already sent two friends there that are looking to purchase a truck. I still can't believe how fast it all happened. I will definitely return for my next purchase. Thanks to all the lenz group! Oh! And thank you for sending me on my way with the gas cards! Nothing like driving off the lot worry free!Donnie CunninghamMilwaukee WI

LarrySt

Dec 5, 2013

My experience with Lenz truck was great. Found the truck we wanted out of there huge selection, took it for a test drive and bought it. I dealt with Sam and he was very good. He answered all my questions and he was not high pressure at all. He let the truck sell itself. The facility was new and each sales person had there own enclosed office instead of a cubicle which was very nice. The finance manager was very thorough and the whole process took maybe 45 minutes. If I were to buy another truck sometime in the future I would definitely go back and give Lenz truck my first shot at the sale.

bobbymarcum

Nov 25, 2013

I will never spend more than 100 dollars online much less buy something like a vehicle online without test driving. That's what I use to say. A co-worker from Michigan told me to check out lenzauto.com online and look for a rare hard to find truck I wanted. So I did. I had the best car buying experience ever in my life to date. Best vehicle I've ever owned to date. Thanks Lenz and Nik.Bobby Marcum TN.

mosy29

Nov 24, 2013

I have used Lenz for two car purchases and would and will use them for future purchases. Even though I have moved out of state. Great service!

Matt

Nov 20, 2013

Recent started looking for a four-wheel drive suv to get me out of front-wheel drive car, wanted something that was good in the snow and still a great daily driver. Went to Lenz after reccommendation from a friend and found a 2007 Ford Escape which met all my needs and wants for vehicle. Scheduled a test drive online and Ryan was the person who replied to my request. Met with Ryan the following day and immediately felt at ease with no pressure compared to other dealerships. He showed me all the features of the Escape and how they were different from the car I was currently driving, explained everything thouroughly answering all my questions and concerns. This is the first vehicle I bought on my own and being in college meant staying on a budget which Ryan helped me work through. After thinking the vehicle over for a few days decided this was the one I wanted, Ryan helped me with paperwork for some bodywork I had pointed out during inspection and wanted repaired. Ryan kept in contact with me keeping me up to date on the bodywork and anything else I needed to know. It was a very relaxed atmosphere, everyone I worked with including Ryan, Justin, Dave, and Dan were there for me every step of the way. I enjoyed this experience and would definitely reccommend Lenz to anyone looking for a new or used vehicle. Everyone helped me through this experience with no pressure, explaining the Escape, financing, repairs, and any other questions I had. The one part I really liked was the day I was to pick up the Escape I did not have a car, They called to say it was ready and I explained my situation. They had a technician who was running errands pick me up and drive me to the dealership. After picking up my Escape, 2 days later I had to run an errand and the Escape wouldn't start. Called Lenz and told them what was going on, without hesitation came up with a solution. They immediately sent a technician to jump start my vehicle, I drove to Lenz and was told they woud check the battery while I waited. After testing it was determined the battery was no good, they replaced the battery at no charge and said if this happened again to give them a call. Working with Lenz was a great experience for a first time buyer who was on a budget, being in college I had to find something I could afford and still have a vehicle I enjoyed driving everyday. Finding this 2007 Ford Escape was the best expierence I've had car shopping and working with the people there are great. If looking for a place to get a new or used truck or suv go to Lenz.

Chavez

Nov 19, 2013

This was the best experience purchasing a vehicle. They were very nice I felt like they knew me for a long time. Everything went smooth. This place is very nice.

dclaussen

Nov 17, 2013

This was one of the smoothest purchases we have ever had. Ryan really went over the top to make sure we got what we wanted!

tublis912

Nov 14, 2013

Did an online application for preapproval and Nik called me right away saying I was approved. Told him I will be in the next day to look at their inventory and work something out. Nik was a great person to work with. Showed me what I wanted to see and got me in and out of their office within 2 hours as I was in a hurry because I have things to do. Very knowledgeable and hard working, was able to answer every question I threw at him about the company and car I was interested in. I would recommend Lenz Truck to anyone interested in a truck or anyone who wants to know anything about trucks/cars.

skbauer

Nov 11, 2013

I spoke with Brad Lenz via computer and he answered my questions and set us up with financing, when we arrived the trucks we were interested in were inside so we could look at them. Marty then handled our purchase and Dave the financing. Everything went very smoothly and we are very happy with our purchasae. I would recommend Lenz to anyone searching for a used vehicle.

I'm sorry but

Nov 11, 2013

I'm not sure if I caught this dealership on an off week but I cannot say in my 30 years of purchasing vehicles I have ever had the experience I did at Lenz. Here you will meet the nicest sales people (Ryan for example) you will ever meet. And who will appear to bend over backward for you. We called him Mr. "I'm sorry but..". You will hear that a lot if you have any issue. Lot's of apologies at your expense (time, money etc.) Will you get your issue or request or promise of attention when and how you asked for it? No. "I'm sorry but..." is what you get. Then when all the promises made do not come about, you will be forced to go to the Sales Manager in this case, Mr. Lenz himself. Upon hearing he had an unhappy customer on the phone, Mr. Lenz asked me if I could call him on Monday because he was with his (I'm assuming from the background noise) his family. I asked if he was inconvenienced? See, because I was inconvenienced all week when Ryan failed to do what he said he would do when he said he would do it. Not a good business practice anywhere else but apparently OK for Fond du Lac or so they would have you think. Keep in mind when you get there, you will like every other dealer, have an opportunity to negotiate. But they will not. "I'm sorry but..." we don't negotiate price. Or anything. EVER. So my advice would be to be prepared to walk away from the dealership. And I mean walk. In fact, if you are looking at a vehicle on their website and are not from the local area, you might keep that in mind and expect that anything you do not ask about, even from the obvious like a vehicle that smells like an ashtray, will not be addressed to you prior to you making the journey to buy or shipping the vehicle to you door... all at your expense. I'm sure this place is great for the local people because in a small town they have to run into these folks again at the grocery store or make an attempt to practice a smart business of repeat customers (in theory) but if you are not local, I would think twice. Or at the least, be selective on your sales person. There are a lot of positive reviews on this site about Lenz so maybe I did catch them on an off week or maybe people are used to salespeople jacking them around and this has become the new norm. I don't know. But if I had the opportunity to take a mulligan on this whole experience, I would look elsewhere at the many dealerships that will work with customers to the customers satisfaction and convenience, not theirs. I'm sorry but... p.s. Financing was a pleasure and if they had a category for that alone, 5 stars.

rlterwilliger

Nov 10, 2013

My experience with Lenz has been very enjoyable. I traveled from the mid-Michigan area to get my 2012 Chevrolet 2500HD and it was exactly as advertised. The price was right Marty and the rest of the staff treated us great, meeting us at the airport and driving us back to Fond du Lac to pick up the vehicle. They also recommended places to eat and look for Fond du Lac sweatshirts. With over 400 vehicles on the lot there is a vehicle for everyone's taste. I had searched for months before finding Lenz. I would recommend Lenz (and Marty) to anyone looking for a high quality used truck.Rick Terwilliger

cathyjpn

Nov 4, 2013

About two weeks ago my boyfriend's truck caught on fire and was a total loss.. we were working with insurance company to get resolved and in the process started looking for a new truck.. On November 1,2013 we found a truck on the Lenz website that we were interesting in.. i emailed and asked to see pictures being there was none on website... within hours i received a email back fromm Brad Lenz which was asking his photo department to rush pictures so we could see it before we drove down from Oshkosh.. Friday night came and we decided to ride down and take a look at the truck.. much to our surprize the truck was everything Jeremy was looking for.. we told Mike Buhler that we wanted to hold the truck and would go to our credit union in the morning.. he was super helpful and made everything as easy as possible... I had worked with Mike about 15 years ago and didnt even know until we got to Lenz that he would be our salesman.. so it was wonderful to deal with a friendly face. On the drive home Jeremy said to me that he really like the truck and there was a noise that he didnt like.. we went to bank the next moring and secure funds.. Headed back to Lenz.. we explained to Mike what are concerns were and he had the service inspect the truck and they descovered a high performanace clutch was making the noise and it was normal... Jeremy was still uneasy... I then emailed Brad and let him know our concerns and he then reassured us that if something went wrong with clutch in first 30 days he would make sure we were happy... that was all Jeremy needed was the reassurance from Brad that he would stand behind the truck... we signed the papers and brought home the truck.. so after two weeks of sharing a car to get back and forth to work I got my car back and Jeremy got the truck that he has always wanted. Our overall expreienced at Lenz was a mazing, from Brad responding to me about the pics right away and Mike being super understanding and helpful... the service manager ( dont recall his name) explaining the clutch issues... We could not have asked for anything better. We will recommend Lenz to everyone.. we are glad to be part of the Lenz family.. THank you for all you did to make our experience extra easy.. you guys rockJeremy Beck and Cathy Perryman

swalt

Oct 29, 2013

My frustration started when we agreed on a trade in value and the cost of the new(used) car. Then I was told the last step was to have mechanics check the car over and I would be out of there in 15 minutes. They come back with saying the car needs repairs costing $2000 and that they were going to have to give me $2000 less on my trade in. My question is why wasn't this done right when I came in? It would make sense to me to give the car to the guys to look over before agreeing on trade in value and before agreeing on total price. That way you have all of the information you need to determine prices. That type of practice is called getting someone pregnant and is what gives car dealers a bad name. We agree on a price of a car and trade in and I start moving things into the new car and in the mindset of life with this car and then come out with the bad news. Secondly, the price of the car I bought was $34,497. I incorrectly assumed that the $15,473,17 final price was just sales tax and plate transfer. After I came home and looked at the receipt, I saw that there was a $295 service fee, title fee which states that a replacement is $20, but I was charged $95, $25 licence fee and another $25 processing fee. I was never told about these fees.Lastly, before I drove two hours to get there, I called and said that I couldn't locate the title and they said not to worry, we could still do everything without it. Once I got into Nik's office, that was not the case. I had to write Nik a check for $20,500 and he told me it would be cashed if I didn't get him the title within a certain amount of days. I did find the title and he sent my check back, but still very uncomfortable with that.Overall, I did not have a good experience and I won't be back.

duanefischer

Oct 26, 2013

Really had a great experince here--this was my second time coming here and i was in and out with a new truck in like 2 hours--i had a small issue with the truck and they really went out of there way to correct the problem--Nik Tries was great at getting me the numbers i wanted to see--deal done--I will be back!

2009fexp

Oct 22, 2013

I was looking for a Ford Expedition and they had a few there. I went online first to check there inventory and found one I liked. I went to the dealership to look at it to make sure it was what I wanted. I went on line and filled out the financing form fully believing that it would not happen, but Dave Reilly called me the next day and left me a message to call him about my options. I work third shift so we played phone tag for a couple days and I told him I would be in town that friday and I would talk to him then. within 10 minutes of walking in the door he had financing for me with no down payment and a very low interest rate. I'm so used to high interest rates and large down payments that I was in shock. he said I could drive it home that day. I decided to go home and talk to my husband about it because I didn't want to take on more than I could and Dave and Mike were very understanding about that because a vehicle purchase is a big deal. when I called them back on monday morning a told them I could buy the truck they pulled it in off the lot so that no one else could even test drive it. went in that night and signed a few papers and off I went. this was my second trip to them and surely won't be my last! If you are in the market for a truck, any truck, go to Lenz because if they don't have it on the lot they can find one for you!

SteveRini

Oct 17, 2013

I bought a 2004 dodge ram 2500 from Lenz. I talked to Ryan Knueppel over the phone, liking what i heard i made the 102 mile trip up there. The truck was as described, awesome! The deal and financing went smoothly and i was only there for about an hour and a half. I would without a doubt go back there for my next truck, and you need to talk to Ryan.

A Peterson

Oct 16, 2013

Quality vehicles at honest pricing. Friendly service

Davskins97

Oct 16, 2013

I had a great buying experience at Lenz Truck. Very laid back, no pressure dealership. I had a bad buying experience recently at a dealership in Milwaukee. Mike Bueller helped me get out of the truck I had bought two months prior that just wasn't right for me and into a Honda Ridgeline that I couldn't be happier with. If you're patient you can get a good deal there by waiting for the price to come down. It's a no-haggle dealership as far as their sticker prices go, but they do lower the prices every couple of weeks. If you want to test drive something, they'll give you a license plate and the keys. They let their trucks sell themselves. Really a refreshing way to deal with a car dealership! I bought the wrong vehicle, Mike at Lenz really helped me get out of it. Everything was right and ready when i came to pick up the truck. I don't think I could be happier with my dealings with Lenz Truck, and I will definitely go back and look for Mike when the next truck buying opportunity arises. I highly recommend them.

msagorac

Oct 13, 2013

This was my 1st visit to Lenz Truck, and I was 100% satisfied with the level of service and quality of their truck inventory. Mike Buhler was my sales associate, and was extremely helpful in helping me decide which vehicle was best for my needs. Mike took a lot of time to make sure we looked at all available options, and not once was there any pressure to purchase a vehicle. I decided on a new 2013 Ford F250, and Mike was able to put an above average trade in value on my 07' Cadillac Escalade. Mike also took it aupon himself to work through a few repair issues on my trade in, and went "on and above" to make the transaction fair for both parties. I can't say enough about his commitment to treating the customer with respect and professionalism and he is truly an asset to the Lenz Truck Sales Team. If you visit Lenz Truck make sure to request - "Mike Buhler"!!!!!!!!!!! Thanks Mike for a job well done - A+++++++++++++Sincerely,Matt S. (Winneconne, WI)

pamott211

Oct 13, 2013

Lenz Truck was recommended to me by a friend of mine -- and I've got to be their happiest customer!! Mike Buhler was EXCEPTIONAL!! Mike was very professional -- and genuinely listened to what my needs were and matched me with the perfect truck!! This truly has been the best vehicle buying experience that I've ever had!! When I came to Lenz Truck, I wasn't quite sure what I needed -- and how that would align with my price range. Through our conversations, it became very clear that I had a couple of purposes for my truck. With that in mind, Mike (and his colleague, Nik) found the right truck for me!! I actually didn't know this was the right truck at first. However, Mike explained to me the features of this particular truck -- and why they were important for my situation -- then I knew that this was the truck for me!! Mike did not pressure me -- but continued to provide me information and to listen to my needs. Also, Lenz Truck has an incredible culture -- and their team works so well together!! Being in business myself, I'm very impressed with this organization. I would highly recommend Lenz Truck -- and Mike Buhler!! I know I wouldn't go anywhere else for my next truck!!Thank you, Mike!! - Pam from Sheboygan, WI

rhowerton68

Oct 7, 2013

Overall experience was very good. Steve Svendsen was a pleasure to work with. I was also very impressed with Service Mgr Dan Bergin. Vehicle was everything and more than I expected from the pictures on the internet. Everyone was very professional and polite. Our sales representative, Steve, knew his product and took the time to answer all my questions. Make sure you know what your trade is worth. I would recommend Lenz to anyone and we do plan on going back.

Doug

Oct 6, 2013

Sales staff(Mike) was easy going, good to work with. Buying was easy. Waited to do my review until first oil change. Truck was clean and nice, but 2 months later paint bubbled up, called Lenz Mike and he got me in touch with service. Service says they clean up and cover up spots but don't actually treat them. So they covered up spots that are now bubbling paint rust spots because they failed to treat the rust(they informed me this is there practice). Second issue is about a month into owning a/c and heat system started/does make clicking noise and fails to work. Lenz said they would not/couldn't fix either issue but could find a shop that can that they use but I would have to pay for each issue. Price was good but after actually fixing it to the quality LENZ should of had it at, ended up being much more then what resale is and a huge head ache.

Lee E.

Oct 4, 2013

I found Lenz auto through USAA buying service, as always USAA got it right. Lenz auto and Nic Tries have been very helpful and easy to work with. Lenz Auto is a USAA approved dealer which lead me more then 600 miles to buy a used truck. I have already told many people about there service and large selection.

Lee S. (A very satisfied customer!)

Oct 4, 2013

I am very pleased with my purchase and buying experience at Lenz Truck Center. Brad was very helpful and I found exactly the vehicle I was hoping to find!

PetersonA

Oct 2, 2013

Great dealership with a huge selection of trucks. Anyone could find something they like. Prices are matched well for the truck that you are getting. Not going to steal it from them but you get the quality that you pay for. Everyone in the office is friendly and were willing to work with you to complete financing once they helped you find something that you like. I would recommend this dealership to anyone who is getting frustrated looking and is ready to buy exactly what they want today.

tbucher

Oct 1, 2013

My experience working with Sam Pegram and Lenz has been a great! Sam was very informative and courteous and the whole purchase was professional and glitch free. I would definitely recommend Sam and Lenz to anyone looking for a new ride!

travisjskinner

Sep 27, 2013

Lenz is a by far the best dealership, I just bought my second truck from Lenz, we could not be happier, great selection, no pressure sales, great prices! We just love our 2012 Ram 3500 Megacab! Even our kids are saying they love this truck! I have seen Lnez trucks all over the country, and ever time I get to speak with the owner, they all are all happy! I am sure I will be going back for my next truck.

Bob C

Sep 27, 2013

Working with both Sam in sales and Nick in finance was great. No presssure and extremely helpful in making my out of state purchase all happen. When it's time for a new truck my first call will be to Lenz Truck Center.

randynorth

Sep 25, 2013

I was looking to upgrade my 03 GMC 2500 HD regular cab SLE. I found a 09 GMC 2500 regular cab SLE at Lenz Auto. In which are very hard to find. I do like the pictures and video of the trucks to see it without driving to the dealer. Steve was a great help on answering my questions about the truck. Steve and Nik helped get the truck within my budget. The showroom was very comfortable while waiting on the truck getting a protective coating on the inside and out. I`am very happy with my new truck and recommend to others to shop at Lenz Auto for their next vehicle. Randy

stevemillen

Sep 24, 2013

This was my 2nd trip to Lenz Auto this year! The 1st time I left with a great truck that I've been enjoying for several months now. I worked with Mike and Dave on that visit as well and they were terrific.This visit I bought a GMC Terrain for my wife and once again had a wonderful experience working with Mike and Dave. I picked out the vehicle I wanted (Chevy Equinox) 1st thing Monday morning and called Mike and had him put the paperwork together. Dave is a financing whiz able to get me better rates than I could get locally for both purchases! They had the deal all put together. By the time we arrived after spending half the day traveling - it was literally 10 minutes before closing.We quickly took the Chevy for a drive (Mike had it all ready for us) and my wife took a walk around the parking lot while I was getting the deal finished. She sees the GMC and wants to switch... Mike and Dave stayed 2 Hours past closing, got the deal put together and paperwork all done over again (Dave even was able to get in touch with somebody at the bank at 9pm to change financing) and they made sure we left with the new vehicle with no need for a return trip until we're ready for our next vehicle.I will be telling everybody to call Mike when they need a truck - no pressure, he wanted us to get what we wanted even if it was a big hassle for him! It's funny because I read another review telling how he helped them early in the morning before the dealership opened... it is clear Mike and Dave are committed to taking care of the customer - regardless of the sacrifice.(Dave even stayed late to finish our deal after his 10 year old daughter was dropped off when he should have been able to go home and enjoy his family - she waited patiently while he worked until he got it all finished!)Thanks to both of you for helping us have a great time buying a vehicle we love!

wayneschulz

Sep 23, 2013

I had been snooping around for a Duramax 4 door pickup truck. Not really in need of buying, but then I found a 2008 Silverado Crew Cab with 11,900 miles on it. The video showed the one mark on the drivers side, and the video was very detailed. So, I took my one owner Suburban over to see if we could make a trade that was equitable to all. I met Sam Pegram, who showed me the Silverado, and then too my Suburban into the shop, where Dan Bergin and crew looked it over. They really stepped up to meet my desired trade in amount. My Suburban was extremely well cared for, and that led to a great trade in experience. Nik Tries had all the documents filled out and ready to roll. It was very hard to let my first ever brand new truck go, but in the end, I couldn't let this beautiful low mileage Duramax go either. I did have one problem with the radiator fan on the way home. That is going to be taken care of this week. Thanks for a great experience guys. My friend who owns a local dealership couldnt come close to selling me what you did for the prices you gave me. Thanks a lot. Plus I drove about 120 miles to get there, so it was miles that were worth the drive.

fowl

Sep 23, 2013

Brad took foll advantage of me. I will make sure it is well known to others so they do not make the mistake of going here to buy a pickup. There customer service is poor and overall dissatisfied with how Brad runs the store and how he treats customers after he gets the down payment. Buyer Beware

Andrea

Sep 20, 2013

Bought 07 Ford f-150 from Brad. Drove over an hour away to test drive,we called ahead and Brad had the truck ready for us to test drive when we arrived. He was very knowledgeable and had us on our way very shortly after choosing the vehicle we wanted. Took time helping us figure out the best warranty options. I would recommend him to anyone looking to purchase a vehicle. I will definitely be returning for our next vehicle purchase.

Ericlehman70

Sep 18, 2013

My trip Lenz Truck was very great. Looking for a different truck to buy, and gave Lenz truck a try. Was there at 7:30 am looking around the lot and saw i was a hour and a half early. To my surprise Mike Buhler was already in the office. He is very nice and straight forward man who helped me get the best trade in for my old truck with over 200,000 miles on it. Best offer i would get he is honest about what i had and set me up with a very nice 2009 Ford F250 with a 6.4l. Nick Tries got me the the money i needed to purchase the truck i wanted. The staff is very friendly no pressure. I thank Mike and Nick working with me at early hours of the morning and getting me in my new ride and visiting with me as i cleaned out my old truck and loaded the new one and drove away. Any one who is looking for new or used truck should visit Lenz truck first before any other dealer. Thank you very much Mike and Nick. Eric Lehman

monte86

Sep 16, 2013

Have been looking for a mid size pickup for my wife. Found two We really liked went up to Lenz trucks to compare the two,one was a ford sport trac, the other was a chevy Colorado. Liked them both but continued to look around for three weeks. After three weeks of looking around Lenz really had best selection of trucks and best price. Sam was our sales person never any pressure to buy, Great experience. Wish I had come here years ago. We bought a Colorado and will come back for our next truck. Thanks, Sam

cheyenne741

Sep 14, 2013

Craig Larson was fantastic to work with he was informative and did everything to help us with any and all of our questions and concerns!! Will be recommending him to any friends or family that are looking for a great experience purchasing a vehicle!!!Nik Tries went above and beyond in helping us get the financing we needed to roll off the lot in my dream truck!!! He was helpful in every way and made us feel like he was just as excited as we were to be driving away in the truck!!!!

markanddiane

Sep 13, 2013

Our experiance at Lenz truck was not at all what we expected. It's been six years since our last vehicle purchase from our local dealer. But heard about Lenz truck, And decided to give them a try. They at Lenz, especially Mike Buhler and Nik Tries made all our last purchases at our home dealer look like a joke. These two guys were fantastic. They made it effortless with no pressure at all. We felt totally at ease. We were on our way to a family reunion in northern Wi. and stopped and looked at a truck. They allowed us to put some money down to hold the truck until we could stop back on our way home. When we arrived and purchased the truck, we were trading in our old truck. Which happened to be packed full from our trip. My Wife didn't want to unload from one truck to the other and then again when we got home. Mike allowed us to take our old truck home and come back the next day to pick up the new truck. That saved alot of extra work for us. We love the new truck, and without Mike working with us, who knows if we would of purchased it. So a big thank you to Mike and Nik for making this deal come together. Will we come back to Lenz Truck ? Will we tell others about Lenz Truck ? Will we recommend Mike and Nik to others ? YOU BET WE WILL ! Thank You, Mark and Diane Reitz

mjfunari

Sep 11, 2013

Great dealership to do business with. Flew in from out of state, they had a driver waiting to pick me up at Milwaukee airport and they even stayed after closing to finish assisting in my sale. Vehicle was what was shown on the internet and price was very impressive.

Brighton Home Builders, llc

Sep 9, 2013

Bought a 2009 Avalanche from Brad. Unlike other dealers with high pressure sales staff, and the infamous manager behind the curtain, Brad was friendly, knowledgeable and very easy to work with. Drove over 100 miles to look at trucks and glad I did. Would recommend Lenz to anyone in the market.

Bryan

Sep 8, 2013

Had a good customer service experience with Sam P., he wasn't pushy and answered my questions well. Even though I was buying a fairly inexpensive (7,500) used truck, he made the whole experience feel like I would be treated the same as if I was buying a new 50K truck. Definitely recommend!

lighthouseministries

Sep 3, 2013

After shopping around for a new truck many dealers & many web sites found lenz truck .There prices were quite abit lower than other dealers, called &got ahold of Sam told him what trucks we were interested in, we set up a time to meet him drove 280 miles we were a little late called Sam, he said no problem he had the trucks parked out front with keys in them, we drove & picked out a 2012 dodge 2500 larime , by this time it was 1/2 hour after they closed. Sam stayed to close the deal talked to us about auto armor , decided we wanted to have it applied Sam even went as far as to call the guys that had already left for the weekend to come in & apply it for us !! Sam treated us GREAT kept his word, Dave in financing was great, fast processing all paper work. awesome truck buying experience !!! we are telling all our friends that it is well worth the drive ! great prices & great people, thanks again Sam.

Barry

Aug 26, 2013

I just bought a 2012 chevy silverado 4x4 from lenz auto. This had to be the easiest purchase of of a truck i ever bought. I looked on their web site , found the truck i liked, went down and looked at it on a sunday. The next week i called and talked to Steve S. Nice guy.He kept me informed on everything i needed to do and set up a time to go and look at it. After i looked it all over and took it for a ride, i sat down with Dave, asked him a few questions, signed my paper work and off i went. This is the first truck i bought from Lenz ,and i recommend going to lenz before going any other place. I was there maybe 1.5 hrs. I'll be back when i buy my next truck. Fast and Friendly.

Cloomis

Aug 26, 2013

Sale was done quick and efficient over the phone and through a few emails. I flew into Milwaukee 1:40pm and left the dealership with my pickup by 4:30pm that day. Staff was knowledgable and I got the vehicle I expected. Thanks again Craig and Nik!

Gary

Aug 23, 2013

Just purchased my 3rd vehicle from Lenz on Saturday! A 2011 Chev Silverado 1500 crew cab 4 x 4 with only 10,000 miles. I have dealt with Paul and Brad both and these guys are professional, not pushy, and work to make sure the buyer is 100% satisfied. Their vehicle selection and inventory is like a kid in the candy store...LOL!! They have almost anything you would want and they let me take my time into making sure I was happy. Paul answered my e-mail/texts/phone calls, etc at almost any hours and I cannot say enough of what an asset he is to Lenz Truck with his communication and customer service skills. Brad as well it the best of the best and made things go very quickly once I said I will take it!! I love their website as well and love to search their inventory as they get some really one of a kind/cool/low mileage vehicles outside the norm that I really like! Please keep doing what you are doing guys and I will be a long time customer of yours!! Thank you!!!

Jason F

Aug 22, 2013

I recently purchased a 2012 chevy dmax, watch the vids and looked at all the pics. emails and on the phone with Craig Larson asking him this and that about the truck. He was always more then happy to go check something out on it and always got back to me as soon as he could. I drove like 900kms to come and get this truck and when I got there I was greeted with happy smiles from all the staff. when it was time to see the truck it was even better looking then all of the pics and vids, it was immaculate. any concerns I had about the truck they took care of it in a hurry, removed the mud flaps and did some fender trimming and even touched up all the rock chips I pointed out. all at no extra cost and no delay, I was there for no more then an hour or so. was a wonderful experience and well worth the trip. I was skeptical at first cause I read all the negative reviews. but once I got there I was well assured I made the right purchase from the right place. a person just has to make sure they ask everything they want to know and not to go there expecting to get this and that and whatever ever else. always pays to do your research ahead of time I have been recommending them to many other people. when it comes time to buy again I will defiantly be seeking craig out

New RVer

Aug 22, 2013

We purchased a used 1 Ton Chevy truck this month. We told the salesperson that we did not want a vehicle that was in a fleet or used for business. Prior to purchase, the salesperson showed us the AutoCheck report on his computer, showing a rating of 94 and that the vehicle was not leased, part of a fleet or a rental, that it was a 1 owner vehicle, but that is all he knew. I asked how long the vehicle was on the Lenz lot, and he said he didn't know, that the information was "out there somewhere". The vehicle had an odometer reading of 11,300. After purchase, I asked for a printed copy of the Carfax and AutoCheck report. The VIN number was correct, but the reported mileage for the vehicle was 12,400 miles and it clearly stated it was a commercial vehicle, and the date Lenz acquired it. I reported it to Lenz, and they sent through an Application for Corrected Odometer, allegedly signed by the prior owner, but the signature was totally illegible. That has to go to the DMV , which is delaying the licensing process. The explanations for the discrepancy are either that the VIN number was wrong and the report was for a different vehicle, that the odometer was changed (though difficult today), or sloppy reporting on the part of the Auto Mart selling the vehicle, and Lenz buying the vehicle. I was never offered an apology, though I have spent time and worry getting the vehicle checked out by a Chevy dealer for problems I might not know about due to the discrepancies. Lenz is a volume dealer and they do have the best selection of vehicles on their lot than anyone else we could find, but volume also means the potential for problems. We would advise anyone looking at their vehicles to get a hard copy of the Carfax and Autocheck report before buying and look it over carefully. In other respects, our salesperson was definitely knowledgeable about trucks and pleasant.

docflash

Aug 22, 2013

My wife and I had been looking for a pickup to handle the Wisconsin winter and for our love of camping, and had been to 2 other dealerships in Crivitz and Green Bay, and were not happy with the results. We had gone to our own bank and were turned down for one medical bill and a 8 year old paid off electric bill. Having a current mortgage and a current car loan with our bank and having never missed a payment and still being turned down, it ticked us off. Wife was ready to give up and I told her let me try a another place. Called Lenz Truck Center and asked to speak to the finance dept. and was connected to Nik Tries. I explained our problem and our need for a truck, told him what we had to trade in and what we needed the terms to be. Nik ask what kind of truck we were looking for and I told him a 2007-2009 Silverado ext cab. Nik said let me work on this and with in 15 min he had us approved over the phone, and without even seeing the truck. We made arrangement to meet with Nik on that sat morning and test drive the truck, which was just as he described it and then some, handled great, and was clean. We did have to take less on our trade due to condition but was not something we couldn't live with. Nik is a straight shooter and it would be a pleasure dealing with him anytime. From the time we drove on the lot till we drove away in our truck was just at 1 hour. We ended up buying a 2007 Chevy Silverado 1500 ext. cab short bed with color matched topper, that will fit us to a tee. If you need a great truck, a great person to deal with, we would recommend, Lenz Truck Center, and Nik Tries to begin your search. Thanks again Nik.Dennis/ Rachel

Garyoshkosh12

Aug 22, 2013

This is my 3rd vehicle purchase from Lenz Truck. Paul and Brad are first class professionals and made sure I was completely satisfied! I love your inventory/website as it makes me feel like a kid in the candy store..LOL!! I will be a long time customer! Keep doing what you are doing guys!!!

johndeb

Aug 22, 2013

My Husband & I were checking out the parking lot on a Saturday & I spotted a 2004 Dodge Ram that I liked - the husband spotted a 2007 Avalanche that he liked. We went in on Monday to check on the Dodge and it already had been sold. So we checked on the Avalanche. We were put in contact with Sam Pegram. Before we took it for a test drive Sam put some figures down on paper to see if it was something we could work with. They gave me a better deal on my tradein than the dealership that I originally bought it from would give me - I traded a 2012 Dodge Journey. The test drive was enough for me - I was sold on it. Sam was very excellent with handling the deal - neither my husband or I felt pressured into buying the Avalanche. We were then sent to Nik Tries who handled the financing - again - no pressure into buying any other options that we didn't want. Both Sam & Nik were easy to work with and we felt comfortable working with them. I did have a few issues with the vehicle after I got it home but when I took it back the problems were taken care of immediately. Everybody there is very friendly. As far as the Avalanche goes - I'm loving it more and more every day. I love the way it handles & all the comfort that comes with it. I just wish I would have made this choice before I bought my Journey. Thank you again Sam & Nik for making this a reality for my husband & I.

John & Deb

Aug 21, 2013

My husband &I were checking out Lenz's parking lot on a Saturday afternoon. I spotted a 2004 Dodge Ram that I liked - the husband had his eye on a 2007 Chevy Avalanche. We went in on a Monday to see about making a purchase on the Ram - but when we got there a purchasing agent told us it was already sold. So we checked out the Avalanche. We were put in contact with Sam Pegram. Before we even took it for a test drive Sam did some preliminary paperwork to see if it would suit our financial needs. We took it for a test drive & really liked it. Sam did some more paperwork - and gave us to Nik Tries to finish the final paperwork. They gave me a better price on my 2012 Dodge Journey than the original dealership where I bought it from was going to give me. We felt no kind of pressure from Sam or Nik while dealing with them. I did have a few problems with the Avalanche after I had it a few days - but when I took it in they took care of the problem right away. they are an excellent dealership to work with.

Kyle

Aug 21, 2013

Have huge inventory so had my dream veh in stock used at a great price. Very cool people and willing to let you take out the veh on your own for a test drive. Very easy going not pushy willing to let you walk away and think about it. Had a few dislikes in the sense of had keyless entry in my veh asked for code after buying it and they said it was in the glove box...Wasn't. Change oil light came on 25 miles into the drive home and gas was on empty(less then 50 warning was up). Had a chip in windshield(knew before I bought) but figured cheap fix to fill/repair... ended up replace windshield because of spot. I had mentioned I wanted topper for truck which I was informed they sold but we'd take care of that after finishing paper work on my new truck, but as with my question about keyless entry pushed aside and left unanswered. Not sure if they just were so busy(as they are swamped it seems) or what changed. Overall Great veh and lucky they had it in stock, and nice easy going employees. Ended up being same price as any other dealer with the chuck of repairs but they had my dream veh! I'm not the type of guy to cause a big stink which maybe they would have then fixed it but as it is a $30,000 truck I feel I shouldn't have to cause a scene and they should snooze me at the end otherwise I wont come back. Which I most likely wont. So want to find the right truck they got it! LENZ missed the cherry on top with all the little things they could have done with little effort and cost to them.

jfich

Aug 21, 2013

I recently purchased a 2012 chevy dmax, watch the vids and looked at all the pics. emails and on the phone with Craig Larson asking him this and that about the truck. He was always more then happy to go check something out on it and always got back to me as soon as he could. I drove like 900kms to come and get this truck and when I got there I was greeted with happy smiles from all the staff. when it was time to see the truck it was even better looking then all of the pics and vids, it was immaculate. any concerns I had about the truck they took care of it in a hurry, removed the mud flaps and did some fender trimming and even touched up all the rock chips I pointed out. all at no extra cost and no delay, I was there for no more then an hour or so. was a wonderful experience and well worth the trip. I was skeptical at first cause I read all the negative reviews. but once I got there I was well assured I made the right purchase from the right place. a person just has to make sure they ask everything they want to know and not to go there expecting to get this and that and whatever ever else. always pays to do your research ahead of timeI have been recommending them to many other people. when it comes time to buy again I will defiantly be seeking craig out

Mike Pollard

Aug 20, 2013

I'm very happy with my new purchase from Ryan K. At Lenz auto! This started 4 weeks ago when I started looking for a new or used truck and I was up for both options.. I had been on the Lenz auto website a few times before my purchase and seen they had a 2012 LT1 Z71 with 6,100 miles on it.. I was truly interested as the price was 8k lower then blue book so I contact Ryan. After talking with Ryan over the phone I put a $500 deposited on the truck (at this time I only have seen pics and a video of the truck) I lived 5 1/2hrs from the dealership and told Ryan couldn't make it up to see the truck.. So I told Ryan to look over the truck and call me back ASAP and give me a personal rating of the truck 1-10..... He called me back 2hrs later and told me it was a 10! He promised it was the cleanest truck on his lot! I then told Ryan to send me over a purchase agreement and ill send a check out Next Day air to pay for it.. The check was cashed, and he arranged my truck to be delivered to my front door the next day.. It arrived in my driveway at 10am and it was spotless.. Cleaner then most white trucks on someone's lot that are brand new! I still can't believe that I bought something like that and never seen it with my own eyes nor even drove it.. THANKS AGAIN TO RYAN and LENZ AUTO! Won't be my last purchase that's for sure!

bassdaddy

Aug 20, 2013

could not find the truck I was looking for around mil. so I got on lenz web site and there my next truck was. a like new clean 2012 RAM. made a call got Craig Larson and it was like dealing with a good old friend. he took me from call to driving off with my new ram days later. Craig Larson, Nick (finance manger) and lenz trucks was a pleasure to work with. I WILL be back for my next truck.

Mike

Aug 19, 2013

Very happy with my purchase. They do not hassle you in the parking lot or negotiate on price which is sometimes nice to know the bottom line price when comparing new and used trucks. Very helpful with financing and fixed some light damage the day I picked it up. Was able to get some gas cards thrown in with the deal.

boscot58

Aug 18, 2013

I have been looking to buy a truck for about 6 months and I have dealt with a lot of dealerships, and it has been a real night mare. An really when I left my house and headed out for the 3 hour drive to lenz truck, I thought I was in store for the same treatment as the other dealerships. Craig Larson treated me like family , it was great , He help in every aspect to make sure that I bought the truck I was looking for, and all the options I wanted . THANKS CRAIG ! And I came down preapproved by my bank , and Nik Tries worked some magic and fast [WOW] he found me a better bank and rate and saved me a lot of money. THANKS NIK ! I will buy here again. thanks RUSS

Pete O

Aug 15, 2013

I bought a 2012 F250 Crew Cab Lariate 4x4. Price was certainly competive. Vehicle was in very good condition as represented on their website. I worked with Craig Larson who was excellent. Highly recommend knowing the value of your trade and any needed repairs as they will pick it apart, of course that is standard for most dealers. Maybe consider paying cash and selling your vehicle. Their financing will be very difficult to beat, bring your best deal and let them show you what they can do. You will be happy I'm sure.

Danny

Aug 13, 2013

Lenz makes buying a truck simple. I found the truck I wanted online & the same day I'm driving it home. This is my second truck purchased here. Sam is a great salesmen & the whole team is great! This place is very connected to banks to get you the very best loan. Thanks

Jim alsup

Aug 9, 2013

Bought a car from them and they lied about the condition. The body color was two colors I purchased it online. It was bad enough that when I complained to my sales person that I would split the cost with them on having the car reprinted he asked management and they said no. They gave me a bogus 3 day return and when I wanted to return the car my third day was on a Sunday and they were not open.. They counted Sunday as my third day and wouldn't take the car back. DO NOT BUY FROM LENTZ they are liars. Period.. They will not stand behind what they tell you..

Studdlly78

Aug 6, 2013

Came into lenz trucks looking for a nice duramax, and with the help of Mike Buhler I was able to trade in my car and get a great price and get into the truck I wanted. Got in the office and Mike started off telling jokes which was fun. He was very informative and helped me out without pressuring me into anything or rushing me. He also called many people trying to get the best price for my car he could find and I was very happy with the price. My last vehicle was bought at van horn in Plymouth, and they totally screwed me over and sold me bad titled car knowing it. So I suggest tell everyone to stay away from those useless dirtbags. If you want good quality and an honest opinion and know that what your buying is all cleared and has warranty I'd recommend lenz truck to anyone. Overall my expirence there was 100 times better than anywhere else I've went to buy a vehicle, and you can sleep at night knowing you didn't get screwed over. Thanks again to Mike Buhler and Lenz trucks for getting me into a badass vehicle.

jbmcl13

Jul 30, 2013

I saw a vehicle I was interested in on the Lenz website and contacted Craig Larson. Craig was able to set up an appointment for me to test drive the vehicle that same day. I loved the vehicle and within an hour I owned it. Craig made this a quick and simple process and financing was a breeze thanks to Nik Tries. Great experience

John H

Jul 28, 2013

I had a very positive experience with Mike Buhler from Lenz on a recent purchase of a 2011 RAM. I was looking for a very specific vehicle and found it on the Lenz website. I had not heard of Lenz and they are 180 miles from me so I was somewhat reluctant to make the trip. I called and was connected with Mike who was very responsive and did not waste my time. My wife and I traveled to Lenz - Mike had the vehicle was ready and we took a nice long test drive. Knowing we had traveled a distance, Mike worked to expedite the process and had us out the door in about 2 hours without any of the usual car dealer hassles. Thanks Mike!

kyoung911

Jul 26, 2013

Clean operation, quick processing, no hassel. They had a very large selection of trucks which makes it easy to find exactly what you want. It is also hard to find used trcuks that fit your needs. Not at Lenz Auto!

sexystunna1

Jul 25, 2013

I liked working with Mike buhler. He was a great man made sure I was treated right he sold me my jeep n keep helping out it wasn't just a sale to mike u could tell he takes care of the ppl he deals with. I would never ever go to any other sales person when buying my next vehicle as long as lenz truck has what I want. If ur oook to buy go to mike he dose take care of his ppl . A Big THANKS TO MIKE BUHLER for everything

jimmyhunt1

Jul 23, 2013

Hi Brad.I am writing this to let you know how we feel about the trucks you sold us.I first found you on Auto Trader in Dec.2012,as our company was looking for a 3/4ton Chevy Diesel.You had a 2011 in stock with 22000 miles on it.The videos you do on line are very helpful.The truck looked very good so we decided to buy it and have to brought to our shop in Canada.We saved about $8000.00 by purchasing in the U.S. WE took delivery of the truck a few weeks later,and I could not believe the excellent condition of the truck.It looked new not used.Early in Jan/2013,we hired a new Site Foreman and needed a work truck for him.He is a Ford guy,so I checked your stock and found a 2011 F250 Diesel with 22000 miles on it and fairly loaded and having had the success with our first purchase,I did not hesitate to buy this truck.Again,when the truck arrived,I could not believe the condition of this vehicle.I thought,dont they drive these things down there.It too looked brand new. I needed a new personal truck and priced one out locally through my GM dealer.I then checked stock at Lenz and found a 2013 Silverado 2500 Duromax Diesel with 800 miles on it,and loaded with the Chrome and Stainless pkg as well as tonneau cover,bed mat and 5th wheel hitch.I saved in the range of $10000.00 and had a new truck.I absolutely love this truck,as I previously owned a Duromax.I will definitely buy from Brad again and have recommended him to many already.Thanks Brad and Staff for the great product and service.Jim Baier,Pres and GM of Elance Steel Fab.Co.Ltd. in Saskatoon,Sk,Canada

dpg82

Jul 21, 2013

Found my dream truck on autotrader.com at Lenz and Lenz Truck Center made getting it a reality! Sam Pegram was fantastic from the start. Very professional and prompt with all of the details of the transaction. I live 180 miles away and we made sure every detail was hashed out before I made the drive. Sam was just as nice to deal with in person as he was on the multiple phone calls. Dave Reilly was in charge of the negotiations on the price of the truck and fairly compromised to meet in the middle to close the deal. Dave was off the day that I drove up and Nik Tries helped me to fill out all the paper work and set up all of the details of my loan. Everyone was beyond nice and the product advertised was of the utmost of quality in person. Lenz Truck Center seems to be a great place to buy very nice vehicles and I would consider them again for a future purchase and or recommend them. Thanks, satisfied customer.

John68

Jul 20, 2013

We had a great experience with Mike Buhler and the Lenz team. My wife and I traveled from metro Chicago to purchase a 2011 Ram we had found on the Lenz website. I have to admit I was somewhat reluctant to drive 170 miles 1 way as the skeptic in me figured there were about 100 ways this could turn out to be a disaster and a huge waste of a day. But we were looking for a very specific vehicle and had not been able to find any trucks meeting our admittedly narrow criteria locally. I had called Mike the day before to verify the truck was available and double check the details. Mike was very responsive both via phone and e-mail. We went up to look at the truck and everything was as advertised. We did the test drive and when we returned Mike was no pressure and very organized having everything we needed ready to go once we decided to make the purchase. The whole process took about 2 hours and we were on our way back home. Fast, easy and pressure free. Thanks Mike!

James M.

Jul 19, 2013

Drove 7 hours and 500 miles from Detroit, MI and would do it again. Truck was exactly as advertised and Brad and his staff were honest every step of the way. I would come back again and refer my friends. -James M.

dbupdegraff

Jul 19, 2013

After looking for approximately one year I purchased a 2011 F350 from Lenz in May. Since I had been looking for so long I was very familiar to the ballpark price that I should expect. When I received the Auto Trader email which matched my specifics with the Lenz truck I was a little surprised to see the price below what I had become accustomed to seeing. Lenz Auto had a very detailed video lasting over three minutes pointing out the deficiencies and showing all of the truck. I took all the specifics, fed them into the KBB, Edmunds, and USAA pricing estimates and discovered what I already knew. The price was below, and well below, their estimates. I made a lower offer, however, I was told "no, it's a great price, it'll sell." Knowing they were right I bought the truck at listed price. However, never having purchased a vehicle without touching and smelling it I was more than apprehensive. I read the Better Business Bureau and Dealer Rater reviews and they were for the most part exceptional. You'll always find at least one pissy person, but taken as a whole Lenz's reviews were A+. I was working with Sam Pegram and he was more than patient in dealing with my skepticism and did a great job in assuring me that the product was good and that they would stand behind it. I live in South Carolina so I had it delivered, which was within four days once all the paper work was complete. Upon driving off from the delivery point I noticed the Check Engine light was on. I called Lenz and spoke to Dan Bergin. He said hold on and I'll call you back. He did within about ten minutes and gave me the name and number of the Service Manager at the nearest Ford Dealership and said he was expecting my call. It was a Saturday so we made an appointment for Tuesday. Meanwhile, I noticed a Silver Dollar size drop in my garage that looked like radiator fluid. When I took it in on Tuesday they found the problems (Redundant Line and Heater Assembly Shorted Out, and Primary Rear Radiator Leaking) and said that Lenz had only Ok'd the Check Engine issue and that they would see what they say. The Mrs picks me up for lunch and about half way through it I get a call from Dan Bergin saying that they are going to take care of all of it. Total cost, $1880. That's standing behind your name. It's coming on three months now since I received the truck and I love it. I have, and will continue to, recommend Lenz Auto to anyone that is looking for a quality used truck at a fair, or even below fair, price.

jdmyers19d6

Jul 16, 2013

I entered into the buying process by first looking over the web site and chatting with a sales associate. I took the 2 hour drive to Lenz interested but not intent on buying a new vehicle. I arrived and took a driving tour of the vehicles they had on the lot and at no time was I being hounded by a salesman.I stopped and went in to find Sam Pegram waiting inside. He asked me if he could be of assistance and the process continued. He brought up the information on the 2013 F-150 I was interested in, showed me the Car Fax report, talked with me about my trade in and than asked if I wanted to take the truck for a drive and he would take my truck to have it looked over. I was left alone to drive the truck and take a good look at it without anyone looking over my shoulder. I really appreciated that. When I returned he had a price for my truck and I was able to get the price difference that I was comfortable in and yes, I bought a truck!With in an hour they had me in my new truck with all the paperwork done and ready to go. I have purchased a number of vehicles over the years and the part I dislike the most is when I have to sit down with the finance manager as they always try to get you into the extra's. I worked with Dave Reilly and he did make the offers but he also respected my choice to not buy them and we moved on. I was very impressed!I had to call back a couple days later to find a code to program some things on the truck and I connected with Dan Bergin, He was great to answer my questions right away and make sure it all worked and I was happy.I would certainly go back to Lenz Auto for another vehicle and I would recommend them (and have ) to anyone looking for a different vehicle.SincerelyJim Myers

pamjon0125

Jul 16, 2013

While looking for a used Chevrolet Avalanche I came across several vehicles on ebay listed for sale. I noticed that listings were submitted by Lenz Truck Center in Fond Du Lac, Wisc. I clicked on the centers web site and I began to review the Chevrolet Avalache's they had for sale. The web page is amazing. The video of each vehicle was excellent and the pictures really help you take a close up look at the vehicle. I found a 2009 Avalanche Z71 in mint condition on this site. Being from the Chicagoland area I called the number shown and Mike Buhler answered the phone. To my amazement, Mike informed me that the dealership was closed and that he was talking to me on his cell phone getting ready to eat dinner. Mike asked me which vehicle I was interested in and when I informed him of the 2009 Avalanche he knew the vehicle I was talking about. He did inform me that the truck center was very busy that Friday and that he was unsure if the truck had been sold. Mike took my phone number and told me that he would check and call me back after he had dinner with his wife. Mike called back within an hour and infromed me that the truck was available. Not knowing how to handle the situation Mike told me that he would hold the truck for a small deposit, fully refundable, until I could get to the center on Monday. The transaction was completed and I met with Mike on Monday morning. The truck was beautiful. Mike gave me the keys and told me to test drive the truck for a period of time. Once I returned to the center, a deal was struck. The process was absolutely great and Mike and Dave were two outstanding people. This was one of the best car buying experiences I have ever been involved in. Thank you Mike and Thank you Dave for the outstanding service!!!! I have told many people about this experience and hopefully they too will visit Lenz Truck Center in the future. Again thank you Mike. John Glos

TomBunck

Jul 16, 2013

The TV adds make you want to look into the WEB site (which is over whelming) both of which are excellent. However, the courteous and professional employees just finish the deal. Absolutely no sales pressure and our pre visit (via a phone call) was quickly replied to with an email and all the spec sheets sent to me before I even left the house. Then upon arriving at the your location, the vehicle we wanted to see had been pulled up front and waiting for us. It was as clean as advertised and a short test drive brought us back to close the deal. Both Sam and Nik deserve Kudos' on this one, but Sam really drew us in.Our experience was more than we had expected, and goes with out saying Highly recommended to all. Keep up the good work.

TomKovalak

Jul 15, 2013

Sam was super nice and great to work with. He was proactive in contacting us before we drove the 177 miles to Fond du Lac, and greeted us when we walked in. He was 100% NO PRESSURE! We picked out 9 vehicles we liked before we even drove there and he was prepared to show us all of them. He didn't bother us when we looked around and let us drive as many vehicles as we wanted. We ended up buying the very first one we saw online weeks ago and it was one of the lowest priced of the bunch. Again, he didn't try to pressure us into buying something more expensive nor did he try to "upsell" us with warranties, protection packages, etc. I will DEFINITELY buy from Lenz again and would work with Sam. I've already recommended them to friends and relatives.

barrera67

Jul 12, 2013

We found a car on their website over a weekend. The following Monday we went to look at it and test drive. We were delighted with the car. Ryan Knueppel was great. Greeted us, put a dealer plate on the car, no questions ask. He told us to take it for a test drive and then come back. We then met with Nick on the financing. With a bad credit score, Nick went to work and found us financing. Although we did not use the financing Nick found, it was refreshing to know that he took the time to find it for us. Next day went to purchase our new used car. The experience we great! NO PRESSURE!! I have heard great comments about Lenz and their staff in the past, but my personal experience confirms it. My future vehic.les will be bought at Lenz Truck. If anyone is looking, Lenz Truck Center is where I will refer them.

kschalkowski

Jul 12, 2013

Me and my husband have looked for the last two years for a truck. My husband was very specific on what he wanted. I came across the truck on line and called and talked to Steve right away. They were closing because it was 7:00 p.m. He was so kind and answered all of my questions. They literally just got it in and didn't even have a picture on the web yet, just a stock picture. Well anyway, he was very kind along with his staff. We will for sure be in contact with Lenz in the future. Ok one last thing, my son left a pair of sunglasses in the truck we traded in that he bought for his birthday with his own money. I called Steve and the truck was already going to a different location. Steve got ahold of the guy who was delivering the truck and asked him to check the truck for glasses and he brought them back to Lenz and Steve sent them to us in the mail. My son was very happy!!!!! Thanks again.Kelly

codybanker

Jul 8, 2013

Incredible service! Marty was very helpful with everything and never pushy as most salesmen are at other dealerships. Nik went above and beyond everything to get financing through and at an amazing rate. Definately recommend Lenz truck to anyone and I will be back for all my future truck purchases!

nvandyke

Jul 7, 2013

After many bad experiences looking at trucks across Wisconsin my wife and I stopped into Lenz. Craig was able to have us drive many different makes and models to make sure it was just the right fit for what we needed. The whole experience was great and I look forward to buying another truck from Craig some day.

matthugg

Jul 1, 2013

Overall I had a great experience with Lenz Truck Center. Craig and Dave were very accommodating and the buying process was low pressure and relaxed. Craig even helped me move all my stuff from my trade-in vehicle to my new truck. Great customer experience. Thanks!

adamarice

Jun 29, 2013

I listed my FJ Cruiser on CraigsList and was contacted only a day or two later by Paul Parent. Paul was very friendly and professional through the entire sales process and gave me a very fair price for my truck.

bkflatworks

Jun 28, 2013

Lenz truck and Mike took care of all my needs AGAIN. Best place to buy a truck, hands down. Mike took care of trade-in and got me in a new 2012 f350 quickly and efficiently. Thanks Mike and Lenz . We'll see you again next time.

Grover

Jun 27, 2013

After researching a Dodge Nitro this company had on their website for a few days, I headed to the area and saw the vehicle from the road. I decided to take some time, stop in, and if everything goes right, buy my new vehicle. After wandering the parking lot for 45 minutes and seeing 3 different sales associates just standing around talking, I decided to call the main office to see if any one was available, which I could plainly see they were. When I talked to the representative on the phone I said that I was in the parking lot by the vehicle, and all they had to say was that they just took the vehicle in, and it has not been through a safety or detail. They would not be able to allow me to look in the vehicle, or test drive it. They did not seem at all interested in my business at all. Mind you, there dealership is about a half hour from my house, not all that far but far enough. I find it very off putting that a dealership would have a 32 picture spread online of a vehicle, with a full description, and a price which was definitely hanging from the mirror, but it is not ok to sell, much less even look at. Oh and just in case Lenz looks at this, maybe you can explain why the white paper in the window clearly stated that the vehicle was inspected. You lost my business, and hopefully everyone who reads this reviews as well.

mmcguckin1

Jun 26, 2013

Let me start with saying that use to hate the whole purchasing process of a vehicle, dealing with pushy sales people and always wondering if your getting screwed. To avoid this I use the internet, widen my search area and am willing to travel to get what I want even though I live just north of the Motor City.I located Lenz Truck Center while doing my research to purchase a F250, I looked at a lot of trucks all across the country and kept coming back to the ones I had tagged from them. Not only was the selection the best but I put a lot of weight on the online reviews of the dealers. Lenz had the best reviews of all of them and it was even hard to find a negative one, come to think of it I don't think I found a single one. I decided to give them a call and get some of my questions answered and it got even better. Mike Buhler answered all my questions even sent me a few more pictures of the truck I was most interested in. Mike was never pushy and let me move at my own pace. After making my decision to purchase the truck we closed the deal and he set me up with Dave Reilly in finance who got me great rate for my loan. The deal could not have gone smoother! I notice a couple small things not working properly on my drive back to Michigan and gave Mike a call, he put me in touch with Dave Bergin in service who set me up at a local dealership back home, who fixed both problems and it didn't cost me a dime! What a great dealer, it's so refreshing to deal with such a great upstanding dealership, they are everything that a truck dealer should be and more! They have changed my thoughts on the whole vehicle purchasing process and when it's time to purchase again I will be back.

buschke

Jun 22, 2013

We, a young couple of only 22 years old, took the hour and half drive to the infamous Lenz Truck after looking at their website countless times. We arrived looking for a F150 extended cab and the color black was a must. We honestly didn't think that we would drive away in a new truck considering we didn't even have 2 hours before we had to leave for home and being of our tender age, we were unsure if the financing was even possible. We came with the hopes of getting some sort of estimate on our vehicle for trade-in value and possible options but we left with so much more than that with the help of Mike! We couldn't have asked for a better salesman and are forever grateful for all of his assistance in making it TOTALLY HASSLE-FREE!!! He's a great guy who offered us great advice and helped us drive away in the truck we had dreamed of! It was unreal! He was able to get us more money for our trade-in that we could've ever expected, helping us with our financing tremendously! We are now an even happier couple as we ride in our beautiful black F150 and continue to discover all that it has to offer. We would recommend for anyone to go to Mike and his colleagues for vehicle sales! We will undoubtedly remain lifetime customers of Lenz Truck Center! Thanks again Mike! You're the absolute best at what you do and we truly appreciate all that you have done for us!

NZKIWIS

Jun 20, 2013

Internet shopper who ended up at Lenz website after finding vehicles I was looking for. Submitted my trade for on line appraisal knowing that this would generate a sales call but pleasantly surprised with nature of call from Sam - matter of fact, not pushy, but with subtle follow up. Visited the dealership and worked with Marty - again no hassle, not pushy, knowledgeable about inventory and vehicle features. No fuss test drive. Appraisal and negotiation of trade in was quick and fact based. Paperwork was handled quickly, again without any of the smoke and mirrors sometimes associated with these transactions. Very satisfied with whole process from start to finish and very happy with the vehicle which came well prepared and entirely as described on line. Would not hesitate to recommend this dealership.

jimbyers7560

Jun 19, 2013

I am a small business owner and I have purchased 11 trucks in the last ten years. I was prepared for the typical lies and deceit associated when buying a truck from a dealer. I am happy to say none of this happened at Lenz. I was even offered more for my trade than I asked for. Mike and Dave were great to work with. I will definitely buy from Lenz again.

57dreamer

Jun 18, 2013

Excellent transaction. I like the no haggle guaranteed low price. One of the best websites I've seen for buying vehicles on line, great video work. Very professional, quick response from Mike. I was a little disappointed in how dirty the truck was when it arrived after shipping it 300 miles to my destination. Otherwise quite a seemless process.

jwisinski

Jun 15, 2013

Craig worked very well with us over the phone prior to our vist at the dealership and while we test drove trucks. Craig had multiple trucks waiting for us before we arrived and was very willing to provide more trucks that we may have liked to test drive. We felt that the over all experience went very well and it was a non pressuring experience and we would recommend the dealership to our friends and family. All in all a great experience! Thaks Lenz Truck Center!

airstream

Jun 13, 2013

I recently worked with Steve and Nik to purchase a 2011 Dodge Durango. Normally, I would rather have a tooth pulled without anesthesia than purchase a vehicle. But this purchase experience - from my initial inquiry call to Steve to the final financing paperwork with Nik - was entirely different from any I have experienced previously. The transaction was handled quickly, efficiently and professionally from beginning to end. Both Steve and Nik were friendly and professional throughout (even though I kept them well beyond closing time), without the typical high- pressure and deceptive sales approaches. I would highly recommend Lenz Truck center to anyone considering the purchase of a late model used truck or SUV.

JonEller

Jun 9, 2013

I was in earlier this year and bought a Chevy and had some problems with it. The guys at Lenz truck worked with me and helped me get into a better truck.

ryan6534

Jun 8, 2013

Mike Buhler made everything a breeze, definitely not your typical car salesman. Dave Reilly was very informative with every question. The best car buying experience I've ever had. No hassle what so ever. Thanks guys

mgotstein

Jun 4, 2013

Mike was to the point. It was a 90 mile drive so I told him the time I would arrive and he had the vehicle inside and ready to test drive. While out, he looked at my trade-in and upon return had the numbers all ready. Done in less than an hour. Used e-mails and calls to secure the deal. Picking it up was a slam dunk. Quick paperwork and out the door. Would definitely recommend Mike and Lenz.

dschraven1

May 29, 2013

I enjoyed the experiance of purchasing a vehicle from Lenz Truck. They have a nice web site with several close-up pictures of every vehicle and a video; it made buying a truck from a fair distance away easy. I had the deal worked out before I arrived so all I had to do was a quick test drive and sign paperwork.

rascal2101

May 15, 2013

was offered a price for my vehicle, signed an offer agreement, faxed it to Lenz, was told a check would be on its way, five days later, got a call from Paul Parent saying the manager wouldn't sign off because the price was to high and offered me a lower price, does no one review the price before an offer is made? I disclosed everything that was asked on a disclosure sheet, that was faxed also. very poor business practices, will also report this to the better business bureau.

PE45

May 9, 2013

I had a great experience working with Craig Larson. He was quick with finding vehicles within the price range I was looking for. He also showed me several selections from different brands. He is very professional, personable and easy to work with. Craig was open honest with vehicle history. Lastly, he introduced me to the finance team which got me a very good interest rate on my loan.Thank-you Craig & Staff at Lenz Trucks for your help,PE-BERLIN

samandjaketonn

May 7, 2013

We recently purchased a Ford Edge and worked with Sam. He was great to work with and very patient with us as we were expecting a baby and were unable to travel for a number of weeks. I had been looking for an Edge for quite sometime and found everything I was looking for in the one at Lenz. Their service was great. When we finally were able to go and see the vehicle, they continued to be patient with us as our newborn was only days old at the time. Sam was very understanding throughout the process and did everything he could to make sure we had what we were looking for. The financing process with Nik was also a breeze. They did not try to make us purchase something we didn't want. It was a quick and easy purchasing process and we will definitely go back to Lenz in the future!

aprilthoney

May 4, 2013

I had a great experience at Lenz. Craig was very helpful and friendly. I will definitely buy my next truck from Lenz and Craig! I also have and will continue to recommend Lenz to anyone I know who is looking to buy a truck!

mbessen

Apr 29, 2013

This is our second purchase from Lenz, and everything went smoothly. Brad made this a stress-free, worry-free, low-pressure transaction. Thank you Lenz!!!!

Brian1111

Apr 15, 2013

Was looking to update to a newer truck than what I had.A lot of them out of my price range. Talk to Marty and Nic at Lenz Auto they found me a truck in my price range and I am very happy with it Thanks so much guys! I telling my family and freinds about Lenz Auto to shop for trucks Great place!

GalenAbitz

Apr 6, 2013

My experience with Lenz Auto was very unique in it's own way. I was selling my used 2012 F-150 on craigslist and was contacted by Brian Lenz via e-mail. I was getting very insulting offers, and plenty of scammers trying to purchase my truck, but Brian made a very honest offer. At first, I was skeptical of selling the truck to someone who hadn't seen it, having someone wire money to my bank account, and the delivery of the vehicle. I did some research on Lenz Auto, and decided to accept his terms, and his offer. The day after the initial offer was made, Brian had the money wired to my account. The wire transfer cleared immediately, and I delivered him the vehicle as I promised. Brian was nothing but friendly to me and my father, and I couldnt have asked for a smoother transaction. The reason I write my story is because I know plenty of people probably think it is some sort of scam, as I at first did, but Brian gave me nothing to lose. I didnt have to even consider delivering the truck until we were both aware the money had cleared. There isn't many people willing to buy vehicles like Brian chose to, but I assure you, if contacted by him. you will find no easier way to sell your vehicle. Thanks again Lenz Auto, for making my experience as easy as possible. -Galen Abitz

Randy97

Apr 4, 2013

It was a ultimately pleasurable experience dealing with Lenz auto. The people and service is great and most of all the vehicle I brought I am quite happy with.

Tonka72

Mar 30, 2013

I spoke with Paul over the phone and committed to buying a vehicle they had advertise online. I agreed to their asking price and agreed to give a credit card deposit over the phone. I asked that the purchase contract be emailed to me so I forward it to my local credit union for financing. Paul asked for my social security number and I refuse to give it to him as I was not interested in their financing. I supplied him with all of the information he requested. After waiting over 4 hours and numerous phone calls I called back and spoke with a Brad Lenz. He later emailed back saying that afternoon the vehicle has been sold to another party and money had been put down on the vehicle. I told him that at 10 a.m. I told Paul I would give him a credit card number for the deposit and committed to buying a vehicle. They said they sold the vehicle to another buyer because I was not interested in using their financing. Extremely unprofessional dealer! They later called and said the vehicle was once again available and apologized for the confusion. I agreed to buy the vehicle once again and flew out to pick it up. When I arrived the vehicle was waiting in a bay. I immediately discovered the truck was grossly misrepresented in the video they posted on line. The representative walking around the truck filming an "HD" video was showing the condition of the truck. In the video the rep specifically stated the vehicle was ding free and dent and there were no dents in the bumpers on the rear. The vehicle was presented as being in great shape. When I arrived at the dealership the vehicle had a large 2.5 foot key mark down the driver's side door and numerous dents around the truck. There was also a large amount of rust on the drivers door and rocker. The tailgate had numerous dents and scratches.The truck was not washed, vacuumed or filled with gas. I was immediately asked to go to the business office to start signing paperwork before I had even driven the truck. I explained the truck was not as represented on line. I watched the video again on my phone to confirm I did not misunderstand the way the truck was represented in their video. I explained the video failed to show the damage including the dents, rust, and large key mark. I told them I was upset because I had bought 2 airline tickets one way to pick up the truck with my daughter and paid the dealerships $100 fee to pick me and my travel companion up at our hotel. I had already invested money in a trip to pick up a vehicle that was described in the video and on the phone as being in great shape. I told them they had me because it would now require a cab ride back to the airport and 2 more last minute airline tickets. After discussion they were only willing to knock off $300 dollars. I was not happy but agreed because the entire ordeal would end up costing me $1500 to $2000 and I would have nothing. I drove the truck home only to have a fuel control actuator go bad on the drive back. I replaced it and mechanically the truck has been fine. Once home the truck required over $2500 worth of body work to repair body damage and rust issues. I would not recommend this dealership!

James from Green Bay- Lenz Truck is Great!!!

Mar 28, 2013

I am happy with Lenz Truck! I came from Green Bay, WI to buy a truck and I will for sure come back to Lenz again for my next vehicle. Their website is excellent, their selection is amazing, and their staff was friendly and knowledable. They are great......I will send all my friends and family to see Lenz Truck. I actually bought my truck from the owner Brad Lenz and that was nice to work with someone who didn't have to ask someone each time I asked him a question. I also got a fair trade in value and they beat my local credit union (Community First) interest rate. I bought an awesome 2011 Ford F-150 Lariat SuperCrew with every option I wanted.

Becky

Mar 27, 2013

We just bought a 2006 Avalanche fron Lenz and were very disappointed in the sales. They tried a few times to push their financing on us which we were not interested in. They do not negotiate prices at all and the salesman wasn't even willing to discuss it until my husband pointed out the fact that he wasn't willing to try. We got it home and noticed a problem with the ABS brakes which their service department was awesome in fixing right away. We will never purchase another vehicle from them because of their sales people and their unwillingness to negotiate prices.

MandyKriss

Mar 27, 2013

We had been checking your website for a few months and really liked an Expedition you had listed as we had one before and missed it. I filled out an application online Friday night around 430. I received a call back within minutes from Nik Tries and he got the ball rolling. He got us a great interest rate and was very helpful with everything. We have bought several new and used cars over the years, with this being our first with Lenz Auto and I have to say this was the easiest and most pleasant experience. Special shout out to Nik and the rest of the team!!

jhreich34

Mar 26, 2013

I made a cash purchase from Lenz. I worked with Brad for over three months as I got my money together. He was very professional and up front with the process and what trucks he had available. Lenz has the best selection in a 500 mile area. I never went to the dealership or saw the truck first hand. Lenz video was very clear and the details on the truck were very well spelled out. Brad also worked with me on my trade in (sight unseen) and made me a fair deal. If you are in the market for a truck, this place is hard to beat and the follow up is excellent. Sincerely,Herb Reich

dragonmystic

Mar 25, 2013

was looking at new and used trucks at another dealership and was not happy with service, I saw the commercial for Lenz Trucks and also looked up there web page. was very impressed with details and video for all the trucks I was interested in. I wrote down a few stock numbers and went to the dealership. the salesman was very friendly and helpful and bought out all the trucks I was interested in and let me decide if I wanted them. there price was way below any other dealer I had been too he answered all my questions and gave me a great deal for my old one. was in and out in a few hours with out any pressure to buy or not.

Eileen Cimermancic

Mar 19, 2013

We purchased a 2011 F150 from Lenz. Two days after purchasing the truck the truck was running poorly and would not idle. Lenz showed no haste in trying to remedy this problem. I would think that if a person bought a truck from a dealership and in less than 48 hours it no longer ran, they may think this is an issue and want to fix it quickly. This did not seem to be the case. Their service manager picked up the truck Monday evening, an hour later than he said he would, without so much as a phone call to say he would be late. He dropped off a Chevy that was in terrible condition for us to use while our truck was being fixed. It ended up that the service people could not fix the truck, so it had to be send to a Ford store, where they got it running again. Their service center again showed no haste in trying to figure out what the problem was with the truck and had poor communication with my husband as to what was going on and when we could expect the vehicle to be fixed. We discussed with them the possibility of getting a new truck, which they swept to the side saying this is a one in a million issue and that they would get it fixed and take care of us. On Thursday the service people found that the truck may need a new valve, so they ordered one saying it would be in Tuesday. They gave us the truck back and told us to come back on Tuesday. At this point we were unable to use the vehicle for four and a half days of the six days we owned the truck. Friday afternoon my husband found that the service department forgot to put the oil cap back on when changing the oil on the truck when it was in for service. This caused oil to have spilled out all over the engine area and all over our garage floor. When we called the service manager to alert him to this, he stated that not everyone that works for you is a professional and that mistakes happen. We then brought the truck back to have the part put in from the original issue. When my husband arrived at the dealership he opened the passenger side door to get something and noticed a nice pink streak on the carpeting near the trim around the door. When he confronted the service people about this they made excuses saying how it looked like bleach, and must have been there before, and maybe the carpeting moved out from under the trim. We purchased the protective coating for the interior of the truck. We were told that this came with a warranty, that if anything stained the interior of the vehicle, we would get a whole new interior. The service people didn't seem to think this would be covered under the warranty, so they dyed the carpet. Between the service people making excuses, and them feeling that the stain was not covered under the warranty, and the fact that the way the dye smelled last night was the same way the interior smelled when we first got the truck we concluded that Lenz knew about this stain before we purchased the vehicle. They later came out and said that this was in fact true. They told us that they had dyed the carpeting before it went out on the lot. The only thing Lenz said, "Im sorry you had problems with the truck right after your purchase. I do know the stain was in the carpet when it first arrived on our lot. We did not put the stain in there.That is a very nice truck and Im confident you will be happy for years to come once the mechanical problem is taken care of. Again, Im sorry about the mechanical issues with the truck, if we had it our way no vehicle would ever break down." They never offered anything for the inconvenience, the fact that they sold an interior protection plan knowing the carpet was already damaged and dyed over, or the huge oil mess in our garage and in the truck from something as simple as an oil change being messed up. All in all we will never purchase a vehicle from them again, nor will we ever recommend someone buy a truck from them. You really don't know what you are going to get at this shady dealer.

Krustyolguy

Feb 26, 2013

I had been searching for a RAM Truck with a certain option comobation for months, and found what I was looking for at Lenz. I contacted Sam Pegram. He was very friendly and professional. I essentially bought the truck over the phone. Sam had the side steps I wanted installed and sent me pictures of the finished product. When it came time to complete the deal, My wife and I flew in to Milwaukee, and Lenz was kind enought to send Ron over to pick us up. MKE is an hour south of Fond Du Lac - no small task considering the snow and recent bad weather.The truck was exactly as pictured, and more. The was no hidden charges and no BS.My truck is everthing I wanted and much, much more.I will certainly recommend Lenz and Sam for truck. Thier selection is impressive, and customer service phenominal.

rharrigan

Feb 26, 2013

Found the exact truck I had been looking for on the Lenz website sunday evening, sent an email for a salesperson to contact me. Sam called my promptly Monday morning and arranged for me to come see the truck that evening. The Duramax was exactly as described in their add, Sam was extremely fair in negotiating my trades and made the deal happen that night. Came back tuesday evening with the titles, quickly did some paperwork with Nik and was on my way with my new truck! I would highly recommend Sam and Lenz to anyone, probably the easiest vehicle purchase I have ever been thru! I will be back!!

Prmlbst

Feb 17, 2013

After experiencing a negative situation here in NJ, I phoned Lenz Truck Center one night and Mike Buhler called me back from home at 10:30 (my time) at night. He was honest, very knowledgeable, and very friendly. I ended up flying out from NYC to Wisconsin the next morning and Met up with Mike. He's a heck of a solid, truthful guy, very hard to find such a person and such a dealership In this industry. I got a great deal on the best truck I've ever seen. I would definitely recommend Mike and Lenz to anyone, it was worth the trip. Probably the last honest auto dealer around.

bnepper

Feb 12, 2013

I was in a no win situation. Our primary family car was dead and we still owed money on it. After looking at nearly all the dealerships in the Milwaukee area and feeling that we had no options, my wife came accross Lenz Auto's website and found a couple of vehicles that seemed to be a good fit for our family of 6 humans and 2 dogs.While in the middle of my evening commute, I was able to call Lenz Auto and obtain a preapproval for a loan. Within a minute of receiving the confirmation email, I had received a phone call from Nik Tries, the finance manager. By the time I made it home, I had a deal in place if I wanted it.We packed up the family and drove from Milwaukee at 7:30 at night to Lenz where Nik had agreed to stay as late as it took to get the deal done. Not only did he get the deal done, he was very thorough in explaining all the details and put up with 4 kids running around his office with recless abandon! This was truly a one-stop-shop experience, he handled the title-work and license and registration on the spot. We left there with a vehicle at 10:30 pm, grafeful beyond words for what was just done for us. I cannot thank Lenz Auto, and Nik Tries in particular for the accomodations we received. Our friends were so impressed by our story that they went to Lenz Auto and purchased a vehicle two days later! I cannot speak for them in specific, but their story is very similar to the treatment I received.I would recommend Lenz Auto as your first and last option if you are looking to purchase a vehicle!Brett - Milwaukee, WI

Jason.homebuiler.dad

Feb 8, 2013

I bought used 07 tahoe..with 89,275 miles..it was the cleanest just like they said..i came up from waterford,wi..very good buying process..3 weeks later something went wrong with tahoe ...they fixed it ..they very much surpised me..they coverd all labor and chargded me only 35.00 for the part..i am very hard to please and i demand lots..i believe the seller should always go father for the buyer..i didpay 25,000 cash for truck... very good job people..all is well..this dealership has my aproval!! People due come shop here,,great place

pcoolidge

Jan 28, 2013

My recent purchase of a used Ram 1500 Megacab from Lenz was my best car/truck buying experience ever. I live in Massachusetts and could not find the exact vehicle i was interested in locally. I expanded my search and found Lenz. WOW! What an inventory! Their website with all the vehicle information was extremely informative. Love the videos of each truck. The online information along with the prompt and candide responses from Ryan and his staff made this long-distance purchase possible.Dan Bergin (Service Manager) walked me through all aspects of my truck and addressed any concerns i was having. He also personally drove the truck for me to verify that it drove straight and true. This gave me a HUGE piece-of-mind before i jumped on an airplane and invested time and money on the trip. Can't say enough about the importance of being honest and direct especially with your long-distance customers. THANK YOU.Lenz's service is OUTSTANDING. The Ram 1500 was exactly as advertised which eased any anxiety i was having about not personally testing the truck before making the long trip. The truck was spotless, cleaned inside, waxed and ready to go. Ryan left me alone to inspect the truck end-to-end and i felt absolutely NO PRESSURE.Every member of Lenz's staff was extremely friendly, professional and helpful!! Including my Lenz-provided shuttle ride from the airport. This whole experience restores my faith in American service and business. Lenz treated me like I was the most important person in the world. Almost makes me want to move to Fond du Lac :-) Thank you so much Ryan for your service and leading your team to make this experience so smooth and enjoyable. You and your staff are the best! Oh, and i ended up with an awesome truck too.To top the whole trip off, my son and I drove through Detroit on our return and took in a factory assembly line tour of Ford F150s (no Dodge tour available but just as cool). Great Memories all around!!Obviously i'm sharing my experience with everyone as I show off my recent purchase.

neng

Jan 27, 2013

Ryan has been very helpfully and very polite. He has been very patient with me. I went to look at a truck on sat and came back a week later only to buy a different truck. He had my truck in the garage all ready to go and be even helped me with the remote start on a very cold and windy day. Ryan is a good guy and highly recommended. Would I buy another truck from him? Definatly. Thanks for everything.

manalive

Jan 18, 2013

This is a great dealership and Ryan Kuuepper knows how to treat customers. My wife and I drove up to Lenz Truck Center to look at 2 trucks we arrived at 10:30 AM. Ryan had truck #1 parked in front running and waiting for us to test drive. We then drove truck #2, we liked it very much and came to quick aggreement on our trade. Short story...we were on our way home by 12:30. Two hours...test drive, deal-making and financing in and out! Very friendly staff and a great finance dept. For anyone looking for a truck I recommend Lenz Trucks first and to ask for Ryan Knuepper in sales. Mike M. Waukesha, WI.

petergregory

Jan 17, 2013

I had a wonderful experience at Lenz Truck Center with Mike Buhler! I traveled 500 miles by plane and by bus to buy a relatively low-dollar vehicle and Mike was there for me every step of the way - he even picked me up at the bus depot! The truck was priced as advertised, in the immaculate condition as advertised, and with three quick signatures, I was out the door. Mike recommended a great local hotel and furnished a gift card for the Fleet Farm next door. And when I mentioned in passing on my way out that I had forgotten my gloves, he brought a pair out to me, WOW - what customer service! Thank you Mike at Lenz Truck for this easy and refreshing experience buying a truck. When it's time for another, I'll make the trip!

deborah.green.560

Jan 6, 2013

I had a great experience purchasing my Pontiac Grand Prix from Lenz Auto. The staff was very professional and attentive. Steve answered all of my questions before I came to look a the car. He responded fast to my e-mails and set up a meeting with me on short notice and returned my phone calls promptly!I drove 3 1/2 hours to see this car. I had to go into work at 4AM and was able to get off work at 10AM. I was very tiered and the drive was long. I appreciate that all of my information and the car was ready to go before I arrived. I didn't have to wait to test drive. The car was parked up front and ready when I pulled into the lot. This car is exactly what I was looking for so my expectations were high. The car was in great condition, clean and a fair price! Dave in finance was great also! He explained all details of my financing and went over all of the paperwork with me. I am very impressed with the service and professionalism of the staff at this dealership. I love my car and I am very happy! I will definately recommend Lenz Truck Center to my friends and family! I will be back in the future! Your guys made this purchase so easy for me and took out a lot of the stress and guess work of buying a used vehical! Also I have a very affordable payment and I feel I have a great car for the value! Thank you so much for a great buying experience!!!! Deborah Green, Marquette Iowa

nicklang

Jan 5, 2013

Outstanding service, they went the extra mile to get us what we wanted at a price we were comfortable with. Sam and Nik were outstanding, after visiting multiple dealers, I am glad we didn't but anywhere else. I let Sam know we changed the wiper blades, and he sent me s gift card covering the cost! And when I realized I had forgotten my parking pass I'm my trade in, they had it waiting for me when I came back through town! I may never shop anywhere else for cars!

scottbach

Dec 18, 2012

I purchased a used truck on 8 DEC 12 traveling from Michigan to do so (335 miles one-way). A few days after I returned home; I noticed an extremely annoying rattle/vibration anytime I rode over even the slightest of bumps. After unsuccessfully trying to locate the source, I was forced to visit our local GM dealership (Betten Chevrolet, Muskegon, MI). After several hours, they located the source and repaired it for several hundred dollars. I contacted Lenz and was sent to Dan to whom I explained the situation. Dan was polite, friendly and very concerned that a recently purchased Lenz truck would have such a problem. Dan instructed me to have our local dealership fax him the repair order for review. Dan told me he had paid for the repairs and apologized for my inconvenience. Returning to our local dealership, I was on my way hassle and vibration free! Dan stood behind the Lenz Auto truck making my overall experience a very, very good one. Dan's professionalism and customer service skill set is just one more reason I keep telling everyone I know to go to Lenz Auto if you are in the market for a truck. It's well worth the drive. Thanks Dan!

AndreNitkowski

Dec 14, 2012

There is no awesome story here folks. I'm just a regular guy that has brought my truck in for routine maintenance since the day I bought it from Lenz Truck. It's my second truck from them. Every time I bring it in for service, Sean has taken care of me. The mechanic is usually Nick. Both of these guys are professional, courteous and take care of my truck flawlessly. They makes suggestions or recommendations that are looking out for me or my truck, not their best interest. I highly recommend Lenz Truck and their service department.

scottbach

Dec 10, 2012

I traveled 335 miles from Spring Lake, MI to purchase a used truck that I has only seen on their wed site; very scary! I arrived early and was confronted with a rent-a-car return issue; completely not related to Lenz Auto. Mike Buhler was in early and let me in and let me use his phone and assisted me in finding the right location to drop off the vehicle. Sam Pegram picked me up from the car rental location and brought me back to the dealership, brought my truck in for my inspection answering all of my questions and then processed my paper work along with Vanessa who was very friendly, making sure I had a fresh cup of coffee! Nik, the finance guy had me in and out in no time even with a glitch with the check my credit union sent me over with. (No, it didn't bounce) I was on my way with a $25.00 fuel card and huge sigh of relief. The used vehicle was clean and in very good shape for a used truck. The usual cosmetic blemishes were minimal. The truck runs great, the customer service was awesome and the price was very reasonable as compared with other dealerships I was considering. A drive to Lenz Auto is well worth it. Even if I had decided not to go with my original choice, I am confident I would have found another vehicle as they have a tremendous selection to choose from. Thanks again to the staff!

farmerwi

Dec 9, 2012

After a bad experience with trying to buy a gmc acadia, i looked on auto trader and found one at lenz. on sat mike called me and we talked he actually pulled the car fax on the two we looked at at van horn in plymouth(dont trust them) turns out they were BOTH manufacture buy backs and we'd have been screwed. i told mike when my fiancee got home wed come down and look. well we didnt get there till about 2pm (they closed at 3 on sat) and we talked to mike for awhile. he suggested doing paperwork first instead on test driving the acadia falling in love and not getting it. which i understood and i already got my hopes up once this week didnt wanna do it again, we explained out situation and trying to rebuild my credit. this was our start over point. he talked to dave in finacing and much to our surprise they were able to get us something decent given the dificulty of the situation. these guys stayed till 7pm (4 hrs after closing) to do this deal. they took my old car in paid it off and got us the exact car weve been looking for, nothing missing. these guys went above and beyond our expectaions to get us an AMAZING acadia. (even though tracking it down was a little difficult haha) i cant thank you guys enough for all your hardwork, kindness, and giving us a great oppertunity to start over! id give you 10 stars on here if i could but it only goes to 5. id love to work with you guys in the future.

sam2us

Nov 26, 2012

I found my experience with Ryan and Dave quite enjoyable. Both of rhese guys went out of their way to make sure my buying experience was quite painless. I had spoken with Dave earlier in the day and when I arrived at the dealership, after a test drive all paperwork was waiting to be signed. Dave and Ryan were both quite cordial. They took the time to answer my questions to my satisfaction. I would highly recommend this dealership. These folks do a great job.

danogmi

Nov 24, 2012

I recently had the misfortune of dealing with Brad Lenz during the purchase of a truck. First, I had a truck that I was going to originally trade, but when I found a private buyer, who was going to pay me $3000 more than Brad Lenz, Brads response was, "well try not to sell it." Why would a dealer say that to a customer! He became very distant and short with me after I sold my truck outright. Second, I live eight hours away from Lenz's dealership and made it very clear that I did not want to drive all day to find undisclosed issues with the truck I was looking to purchase. I was reassured by Brad that this was a clean truck and a thorough inspection had been completed and that I would not be disappointed. Shortly after my arrival to the dealership I discovered a transmission leak, inoperable fog lights, dents in the rear bumper, and rust on the tailgate. Brads response when I attempted to explain my concerns was, " your speaking a foreign language, I'll get the service guys for you." Brad knew nothing about the product he was selling. He lacked even a simple working knowledge of the vehicle. Last but not least was his overall attitude, he was rushed, rude, and inconsiderate. His only concern was closing the deal. It came to a point where we decided that we didn't want to deal with Brad anymore and we just about left. Then we got involved with some other nice folks at the dealership who really took care of us! I want to thank Sam Mulvaine in sales, Paul in service, service tech Tim, and various other service techs who worked on the vehicle to get it right. These fine gentlemen understood the distance we traveled and the headaches we were going through with Brad and they took care of us when Brad wouldn't! If it was not for the outstanding service by these individuals we would not have bought the truck. I recommend this dealership based solely on the outstanding customer service of everyone but Brad Lenz. At the end of the sale just before we left the dealership, I overheard Brad ask his salesperson to make sure our sale was wrote up under his name. Beware of the selfish, shady practices of Brad Lenz, don't get treated like we did!

Michelle53011

Nov 16, 2012

This was by far the best auto buying experience we have been thru. Most of the work was done on-line. All we needed to do when we got to the dealership was take the vehicle for a drive and sign on the dotted line. It couldn't have been any easier. I would urge anyone in the market for a vehicle to check out Lenz. They are top-notch! Thanks!!!!

bspaniol

Nov 12, 2012

We were a little leary making this huge purchase strictly online. The personnel at Lenz Auto were professional and extremely helpful in helping us know all we needed to know to be comfortable with our purchase of the 2010 Chevy Suburban LT. The truck is exactly as described by the sales staff in the online literature as well as the videos of the interior, exterior and undercarriage. The car has been extremely well cared for, and the folks at Lenz even changed the oil in it before shipping it the 500 miles to us. Because of the specific needs we had for an SUV (tow package, sun roof, remote engine start), it was important that we be able to extend our search to a wide radius. In our 31 years of buying cars, this was our smoothest transaction ever. We are so happy we encountered Lenz Auto & Truck Sales & Service!

MiniVanDad

Nov 9, 2012

Move over CarMax, Lenz Trucks has truck/car buying the way it should be! All I say about the customer service is WOW, AMAZING, SPECTACULAR, and downright OUTSTANDING! If you're worried about it being like a traditional dealership or like a typical used car/truck lot, drop all those thoughts and let the guys at Lenz Truck prove you wrong. I worked with Dave Reilly and I seriously could not have asked for an easier transaction. Thanks again, Dave. Hope to do business with you again in the distant future.

bryanmatthews28

Nov 9, 2012

Move over CarMax, Lenz Trucks has truck/car buying the way it should be! All I say about the customer service is WOW, AMAZING, SPECTACULAR, and downright OUTSTANDING! If you're worried about it being like a traditional dealership or like a typical used car/truck lot, drop all those thoughts and let the guys at Lenz Truck prove you wrong. I worked with Dave Reilly and I seriously could not have asked for an easier transaction. Thanks again, Dave. Hope to do business with you again in the distant future.

I got a new truck!

Oct 25, 2012

Dave is awesome. I will recommend him to everyone I know and I will go there for my next truck for sure. the process has never been easier. Thanks Guys!

Trucker

Oct 25, 2012

I called at 10AM for information about financing and by noon Dave had everything in place. We drove down to Lenz and arrived about 2PM _ Dave handled everything for us and explained all paperwork and financing very clearly. We were home with our new used truck by 5PM. Excellant service!

palcurt

Oct 25, 2012

Dave Reilly was awesome! He was informative and helpful. I called at 10AM and was approved by noon. We got to dealership by 2 PM and were home by 5PM. This was the least stressful purchase of a vehicle we have ever had.

ransomc

Oct 21, 2012

Best handshake in the business! Mike was spot on with my needs, direction and apprehensions. I appreciated the efficiency and professionalism through out the entire transaction. Spending a lot of money and happiness don't ususally go together for me but I drove away a happy man. I just went out and looked at my new truck again, beautiful!

ransomc

Oct 21, 2012

Best handshake in the business! Mike was spot on with my needs, direction and apprehensions. I appreciated the efficiency and professionalism through out the entire transaction. Spending a lot of money and happiness don't ususally go together for me but I drove away a happy man. I just went out and looked at my new truck again, beautiful!

mnnaya77

Oct 17, 2012

We bought a Chevrolet 2011,Silverado 3500 truck.We found on internet and contacted the dealer via a live chat,our sales man was Brad Linz.He was great,very responsive and quick.We had a such a pleasant experience,this is how you get referrals from your customers.Thanks Brad.Naya $ Lkhagva. 10/16/2012.

Kummeth

Oct 12, 2012

Mark was very informative, supportive, and fair on my trade in. Easy to work with and left me wiht assurance of being treated very fair.

Deal seeker

Oct 11, 2012

We worked with Steve Svendsen. We did some research on line and then contacted Steve via phone and made arrangements to test drive a couple of trucks. Our experience was very positive. Steve was helpful and there was no pressure involved with the sale. Steve answered our questions, provided information and made the sale quite simple and hassle-free. Thank you Steve it was a pleasure working with you. Joy & Tim Anderson Crandon, WI

GREEN BAY

Oct 9, 2012

OVERALL GREAT EXPERIENCE. EASY PROCESS. FINANCING WAS A BREEZE. NO PRESSURE. LOVED IT.

hwmathews

Oct 2, 2012

This was my first experience buying a vehicle on line. Totally unaware of what to expect, Sam lead me through the entire process. He was courteous and very professional. Afterward, I purchased a plane ticket from Dallas to Fond du Lac. For a modest fee they met me at the airport and drove my wife and me to the dealership. Although the drive was nearly 75 miles away the time passed very quickly as the driver and I chatted about everything from Army days to the beautiful fall landscape of Wisconsin.At the dealership we received a warm friendly greeting by Sam (who kept insisting he carry our luggage around for us). All the workers we met were just as kind and considerate. The offices were clean and well kept. Sam explained various options on our new Jeep, extra packages available, and allowed us to take a test spin. When we returned he introduced us to the finance officer, who went over extended warranty plans, insurances available, and payment information.From the time we arrived until leaving it took just under two hours, including application of the requested Auto-Armor. As we drove out off we could not help but notice the pristine condition of hundreds of used vehicles on their lot. Once you are there you will totally understand why we would rate this as an A1 operation. Our overall experience was refreshing and pleasant. Given the opportunity to do business again, there is no doubt Lenz would be that of our first choice.