Used Cars for Sale at Lexus of Omaha in Omaha, NE

Road Tripper

Jun 21, 2015

Jeff Bahnsen helped me find my perfect match in a certified pre-owned RX350. He was pleasant, knowledgeable, and willing to go the extra mile. I took an entire month to make my decision and he was so patient. Larry Vondra in the business dept. Also was pleasant and efficient. Mike Hilding, my delivery specialist went over everything at delivery. Lexus of Omaha is a great place to buy a car.

Tchr1

Jun 19, 2015

Mike Cohn bent over backwards to try and find a car that was just right for my five year old son and I. He spent countless hours emailing and calling when cars appeared on the lot that he thought were a perfect fit. However my father went on to buy a car for me else where. Lexus of Omaha was very accommodating and would recommend to anyone looking to buy a car! Go see Mike Cohn!

melk79

Jun 17, 2015

Michael Cohn was a great salesman. He provided excellent advice and wasn't pushy. Michael and management were very helpful letting us have an extended overnight test drive to really take the car through its paces in our regular daily life. The dealership is brand new and beautiful. They are very hospitable and provide coffee, snacks and other beverages when you have to wait. We were looking for a specific used model that probably is very common at a Lexus dealer, so we ended up purchasing elsewhere this time around. However, given the experience with Michael and the dealership, I hope my next car is purchased here.

Brian1307

Jun 16, 2015

We were looking for a used car for our daughter and decided to stop by because we saw a CRV advertised on the website. It was lightly raining, but Rusty Russell came out and met us with a friendly smile and a strong handshake. Rusty showed us the CRV and listened to what we were looking for in a car. Rusty was able to relate the different safety features and car considerations for a new driver because he has just went through that as a parent. I thought it was especially nice that he really listened to what my 15 year old had to say. Rusty then suggested several other cars to look out so we could compare and contrast. He had suggested several vehicles that were great fits for our needs. Rusty spent the time to show us the service department and we were really impressed with how that process works. After test driving a couple cars we decided to go with the CRV. At no time was Rusty ever that "pushy" salesman. He seemed to know when to speak up to answer our questions and when to give us our privacy to discuss amongst ourselves. Rusty was really patient and helpful as we were explaining the car buying process to our daughter.Jay in the finance department was great also. He was helpful in getting the car loan set up and quick and efficient with all the paperwork. He too, was very patient as we explained everything to our daughter. Fred, the sales manager, was friendly and reassuring. Overall I was thoroughly impressed with the friendly professionalism of the staff at Lexus of Omaha. We are very happy with our decision to buy a vehicle from Lexus of Omaha. The professionalism of the staff made this a truly enjoyable experience. I would highly recommend visiting Rusty Russell at Lexus of Omaha to purchase your next vehicle.

bernies

Jun 10, 2015

Jeff Bahnsen did an outstanding job in helping me with my car search. he was respectful of my time, budget and the type of car I was looking for. Head to Lexus of Omaha for a great car buying experience!

Bill and Charlene Lueth

Jun 10, 2015

Best car buying experience ever! My salesman Ben Kenealy answered every question with confidence and enthusiasm. I didn't feel like I was being "sold" something instead I was getting what I was seeking. I get a new car every 2 years, so when I say "best I ever experienced" I mean there's a lot of dealerships I have been to. I can honestly say that my new car is a dream! I love my Lexus! The manager Ski McGlown, was more than fair on the bottom line deal. He didn't go over my top number I was willing to pay and surprisingly came in a lot lower than I was expecting. In other words, I drove out of there with more options than I was hoping for. I got a quality reliable car for my money. If you are looking to buy a new car....go ser Ben at Lexus of Omaha first.

Finallybuying

Jun 6, 2015

I've worked with Jeff Bahnsen over the past few months to purchase a vehicle. He was not the typical "pushy, pressuring" car salesman. He was respectful and helpful. The dealer was extremely helpful with the financing experience.

Twood

Jun 2, 2015

I am 87 and have purchased several vehicles throughout my lifetime. This last purchase by far was above and beyond what I could have expected. My grandson totaled my 08 RX and I was left without a vehicle to drive. Upon calling Lexus of Omaha and talking to my sales person Michael Cohn; I immediately felt at ease. I was dependent on my family to take me to see cars but Michael went out of his way on 2 separate occasions to bring potential replacement vehicles to my home. This experience was the BEST I have had in 27 lifetime vehicle purchases. Michael and his sales manager Fred made everything a breeze. I would highly recommend Lexus of Omaha and Michael Cohn to anyone looking for a world class automotive purchase experience! Two thumbs up Michael!

Mike

May 2, 2015

We bought a 2011 Buick from Mike at Lexus in Omaha. He treated us with respect and honesty. I would highly recommend if you are looking for a great car; do not hesitate to try them out.

TS

Apr 28, 2015

I have purchase two different vehicles from Lexus dealerships in the past and found the sales and service experience to be quite good. I was not disappointed this week at Lexus of Omaha. Michael Cohn was as thoughtful and sincere a cars salesperson as anyone could expect. The always necessary stop with the "finance guy" was completed in record time and no hassles. They have staff dedicated to orienting you to the new vehicle and Casey was helpful and respectful to my wife in customizing the technology features for her to drive.

Amy and Koud

Apr 27, 2015

We purchased our first Lexus at Lexus of Omaha. Michael Cohn is a great salesman, we recommend him if your looking for one. The experience we had there was great throughout the whole process. They even took the time to show you all the features of the car and settings. We would like to thank everyone that helped us out during the whole process.

bartoli64

Feb 16, 2015

This is one first class operation. From the state of the art facility to the professionalism of the staff. Jennifer was on top of every aspect of the sale, from my initial contact to her personally delivering my car to the airport when I flew in to pick it up! I found this beautiful Jag online searching car fax reports that had been ordered, emailed the dealership around midnight looking for pics and had a response at 8:00 am the next morning! This was before the dealership had even listed the car for sale. Jason in the finance department made the paperwork end of things a breeze and was instrumental in helping me evaluate extended warranty options that had he not informed me of the details of how they work, I wouldn't have even considered this valuable option. If you are looking to buy new or used, you won't go wrong with this first class operation.

Lexusrx350

Feb 13, 2015

This vehicle should be stopped for production. Very cheaply made and is over priced from the top to the bottom of the vehicle. Totally could be purchased at a much lower price for what you get. What a mistake it was purchasing another Lexus. The 2007 lexus was so worth the price but the 2015 Lexus is nothing more than a plastic toy you get from the gum ball machine. The Omaha Lexus Co does not stand behind the products they sell. Nothing more than a $35,000 rip off. This price is up and beyond the great 2007 trade in that Lexus of Omaha probably sold for $24 grand. Don't buy a Lexus.

J Fox

Nov 25, 2014

Wasn't sure I would purchase a Lexus going on but I got hooked on the vehicle and the caliber of sales and service staff. I highly recommend working with Julia Stephenson, she doesn't fit the car sales stereotype many of us have. She made what can be a tedious process fun. Everyone was courteous and I look forward to having my new RX 50 serviced there for many years to come. As for the vehicle itself I think I'm in love.

pjeffarch

Nov 18, 2014

Had a great experience - no pressure, so comfortable it was like working with friends. And ended up feeling like working with family. I've cringed at do the 'back and forth' deal with the salesperson and the 'back room manager' many times, but this is the first time it was actually enjoyable. And ended up fair and we're happy.

Bob & Mary End

Nov 15, 2014

My wife and I just purchased a previously owned Lexus RX. We had the fortune to work with salesperson Julia Stephenson. From the beginning Julia was friendly and courteous. She made us feel comfortable and when we explained our reasons for a newer vehicle she showed us several vehicles. Since this would be my wife's primary vehicle she took time in explaining the differences between her older vehicle and the newer ones. Once we selected her newer RX Julia stayed late on a cold evening transferring our stuff from the old vehicle into our newer RX, while we worked with Larry Vondra in finance. When we were done Julia had our RX ready and waiting for us. After a few instructions on the newer equipment, we were on our way. It is a pleasure to do business with Lexus of Omaha, and to have the opportunity to have great people like Julia and Larry assisting us.

strawberry8

Nov 10, 2014

he knew what I was looking for when he found the vehicle I wanted call me and set up a test drive highly recommend him.

Mark Mc.

Oct 3, 2014

I'd like to thank both Pat Wallace and Luke Janning for making the purchase of my wife's 2009 RX 350 a real pleasure. After looking for a specific year/color/trim combination for some time, I located the vehicle at Lexus of Omaha via the internet and contacted the dealership. Pat was very helpful in locating and forwarding all the information concerning the car's service history, and went the extra mile in addressing some concerns I had regarding certain recall items, making sure that the work had been performed as needed. Residing in Ohio, I flew out to Omaha and was met at the airport by Luke, a very courteous and pleasant young man who then went over the vehicle with me after I had the opportunity to inspect it thoroughly. (I'm not sure how many potential Lexus buyers crawl underneath the vehicles with a flashlight, but they put up with me nonetheless, and the polished marble floors were a decided improvement over the usual garage floor). After deciding to purchase the vehicle I met with Larry Vondra in the finance department, who also proved to be very pleasant, where I was offered a number of optional warranties. Larry was able to customize a warranty plan that met my needs, explaining the different coverages and the pros and cons of each. The rest of the financial transaction went smoothly and in a professional manner. Lexus of Omaha certainly met and exceeded my expectations, and while I may never have the need to travel 700+ miles to purchase a car again, I can recommend this dealership to anyone without reservation.

bigsek

Oct 1, 2014

My wife and I, had a wondewrful experience at Lexus of Omaha the other night. Our sales consultant was Julia Stephenson, and she was great! Not once did we feel pressured, she was very professional and knowledgable, it was ias if we were old friends. And I left with a car I love. Larry Vondra, was awesome as well! I wasnt able to get my 2014 GS 300 that night, but in a year or so, I will be coming back to Lexua of Omaha to get my 2016 GS 300:) On behalf of my wife and I, I'd like to thank the whole team at Lexus of Omaha, Thank you!

HilareeWalter

Sep 11, 2014

Both Geri Topolski and Curtis Smith had gone above and beyond for me and made me feel like my business was very important to the company. I have never received customer service as top notch as this before. Lexus as a company should be proud to have individuals who excel at their jobs and make people wanting to come back. I want to show my gratitude towards Geri and Curtis, I appreciate all that they do and would recommend them in a heart beat.

B. Sturdy

Aug 29, 2014

I recently purchased an RX350 from Lexus of Omaha and I was amazed by the experience. I worked with sales person Tony Zappia who was professional and honest. Tony was patient the entire time and was more interested in me getting the right car than making a sale. He was completely honest on the process and cost - there were no surprises. I would recommend Tony and Lexus of Omaha to anyone who wants an honest car-buying experience. I am completely satisfied and will go back when I next buy a car.

Brent

Aug 6, 2014

I recently went to Lexus of Omaha and spoke to Scott Schubert about getting a very specific used car in my price range. Scott went above and beyond in tracking down a vehicle and even calling me to let me know when it was being traded in! Not only that, but he arranged to have the car delivered to Wyoming and the trade-in taken at that time. Exceptional service. Scott is a great salesman to deal with, and Lexus of Omaha is a fantastic company to buy a car from.

rvrtiska

May 26, 2014

I was very impressed with the friendliness and honesty of Pat Wallace during my trade negotiations. I felt that Pat had my best interest at heart and served his employer well. I had a couple of issues that needed resolved and Pat took it upon himself to make things right and have a satisfied customer.I am a satisfied customer.

JWillrich

Apr 16, 2014

The whole process of buying a car from Lexus of Omaha was easy. Pat Wallace the salesman was very patient and we were able to make a deal with no high pressure. We found our car on Cars.com and drove out made the trade and were back home in no time.. Great to do business with.

Jim

Mar 26, 2014

I had the pleasure of doing business with Lexus of Omaha from about 1100 miles away. Both Tony Zappia and Ryan Maher were more than professional, always available and went out of their way to provide outstanding service. Lexus dealerships are the best when it comes to service and satisfaction. Lexus of Omaha is no different! Thanks for the great service.

frankstewart1237

Mar 9, 2014

Terrible Customer ServiceDealership stated replacing said part would cure my vehicle problem. I responded said parts were still under warranty, but Denso brand not Lexus. Dealership insisted replacing Denso part would cure my vehicle problems (although Denso was still under warranty). Let me also point out, Denso makes many part for Lexus and is even the manufacture of Lexus ECU. I replaced said parts at dealer recommendation, but parts did not solve car problem. I requested my service rep to addressed I replaced warranty parts unnecessarily and should not have to incur complete cost of parts because I only replaced parts at dealer recommendation. Customer service rep stated there was nothing he could do. But wait! It gets worse. I contacted two members at Lexus dealership to address my concern. One person whom was in management, the other was in customer relation. My emails were COMPLETELY IGNORED by BOTH PARTIES. Ignoring a customer that had a concern exacerbates the situation. Due to the poor service I received, I could never recommend this Lexus dealership as they clearly treated me as they could care less about me as a customer spending money at their establishment.

VernFoos

Mar 5, 2014

When I first got my Rav4, I was pleased with the salesman that helped us through the process. Within two weeks of having the vehicle, it went in for a minor fix and I couldn't have been any more displeased with the customer service. I had to be to work and the lady (who I cannot remember the name of) looked at me as if she wanted to say "how is that my problem." Luckily, they were able to get me a loaner car for a day so they could repair the minor fix. Not two weeks later, a more serious fix had to be done. Geri e-mailed my mom asking if they had gotten me a loaner car and, after my mom had replied, got nothing in return. Next, they overnighted the part to my address instead of the company that was going to fix is. I called them about it, Alex seemed as if he wanted to work with me in getting a loaner car for their mistake. I get a call back from Ryan stating I was unable to receive a loaner car for the "duration of the process." I asked him why and he was very unhelpful with the response; stating the same thing again. They seemed to not have taken into account the reasons as to why I would need a loaner (work, taking my son to daycare, etc), which made me very displeased.I am seriously thinking of taking my business elsewhere because of the lack of customer service training in the place of business after my vehicle gets fixed. After this, I want nothing to do with a company that does not treat the customer with respect as well as does not understand the customers concerns.Buy a vehicle from here? Yes. Go back for repairs or other concerns? Absolutely not. Very unsatisfied.

amyjosie9

Nov 13, 2013

Don't ever talk to Brad about getting work done to you car because he will change the paperwork behind your back and charge you $2,163 and say it's only $21.63. They are a bunch of rip offs at Lexus of Omaha.

angelaknickman

May 7, 2013

My recent buying experience at Lexus of Omaha was excellent. Jason was knowledgeable and professional, yet, he made the entire process fun and easy. Not once did I feel "pressured" into making a decision, and when it came time for negotiations, he was fair, honest and upfront. I purchased the car not only because of the price, but because of the OUTSTANDING customer service I received from Jason and the entire staff. I would recommend this dealership to everyone. Lexus of Omaha has earned my trust and future business.

Skip

Apr 27, 2013

I could not be more complementary. The salesperson was very helpful. The used car manager, Fred Rand, was knowledgeable, fair and personable. A great team.

carguyne

Feb 8, 2013

Since Cars.com will not retract a review that I left from before or correct a double posting, I am posting a revision to the one I left before about Lexus of Omaha. I received a very nice call from my salesperson and after speaking with him they regained my trust in Lexus of Omaha. I would highly recommend Jeff Bahnsen for any vehicle needs.

carguyne

Feb 3, 2013

My experience with Lexus of Omaha from the time I took delivery of the vehicle to most recent has been less then what I expected from the Lexus brand. This was my second vehicle I had purchased from them and the level of service seems to have dropped off. To start with when I picked up the vehicle the protection film I had installed was wrinkled and appeared to have dirt under it in several spots. They did reinstall it a few days later with no issues. Zero follow-ups from them after the purchase. Most recently I had taken my vehicle in to have them fix a minor squeaking noise. When I picked up the vehicle I noticed they had put a dent in the door. No dents were on the vehicle when I brought it in. I brought this to their attention and they quickly fixed it the same day. The squeaking noise was not fixed and as before there was zero follow-up from them after this most recent service. The last event really angered me and wrote an email to the general manager of Lexus of Omaha. I was contacted by the general sales manager and they offered to come get the vehicle to resolve the issue. I declined as it was not serious enough and could wait for the next service. I was left with a bad feeling after this and did not feel they truly understood or cared about the real issue here. They lost my trust and I feel they were just trying to make me go away. I decided after this to contact Lexus customer care (Lexus Corporate Office) and told them everything that has gone on from the time I purchased the vehicle to the most recent event. A department specialist has been assigned to this and is reviewing all the missteps done by Lexus of Omaha. I am not writing this review in an attempt to get free stuff out of the dealer, I just want the level of service that one expects when spending as much as they do when buying a Lexus. It is unfortunate that all these events have happened because I would have been a very loyal and good customer of theirs.

Arnie76

Dec 24, 2012

A big Thank You to Mike Kraft for helping me get a quality used car at a great price, and for great follow-up after the sale! And thanks too to Jim Endebrock for helping me to get great financing! I wouldn't have thought it possible to get a quality car and a great interest rate. Thanks again!!

mary.barone.16

Dec 18, 2012

Our Lexus journey started with a phone call to the dealership with a request to test drive the RX 350 AWD. Jeff Bahnsen answered my questions and set up a time convenient for me to come in and test drive an RX 350. Jeff was timely in his responses via e-mail and friendly on the phone. I so appreciated his approach and everyone I met at the dealership was courteous and went out of their way to make sure I was being taken care of. I fell in love with the Lexus. We have been Infiniti drivers for the last 10 years. I think this may be the first of many Lexus vehicles I will lease and we may even convert my husband before his next purchase in 2014. Casey LeMaster spent 2 hours with us the morning we picked up our new vehicle. He was thorough in his overview and demonstration of the vehicle's technology and overall operation. He made sure we understood everything before we drove off the lot. Never in our 30 years of purchasing and leasing vehicles have we experienced such excellent customer service. Bravo Lexus of Omaha!!

Lexus Lover

Dec 15, 2012

We love our new CTh 200 and appreciate the wonderful sales people at Lexus of Omaha. Our sales person Tony Zappia was very patient and kind to us. We were not sure of the type of Lexus we wanted. We have a 2001 RX 300 and thought we wanted a big car but then we saw the Cth 200 and we thought it was a great fit for our family. Tony is a true professional and saw to it that we looked at all of the vechicles we were interested in. He took the time to see that we were happy people. In fact all of the people at this dealership treated us so warm and were all ready to help us at a moments notice.

glfrbeal311

Nov 7, 2012

We have been long-time customers of Lexus of Omaha, back to when they first opened. This dealership not only has exceptional automobiles, but prides itself in having the absolutely BEST staff. They listen to your needs, and provide above beyond service; both before and after the sale. Their service department has knowledgeable advisors and technicians; they do not try to 'sell' you what you don't need. Absolutely the highest ratings.

kate grant

Nov 6, 2012

I found a vehicle on cars.com. contacted Lexus of Omaha, and we went from there! I live around 500 miles away, so obviously bought sight unseen...... Pat Wallace helped me through every step. He was open and honest about the vehicle. No surprises when it arrived. My husband and I were blown away at the fact that they put a brand new set of tires on!!! Very cool and in expected. I hope to meet these people one day! Highly recommend this joint!

alyssa.white.988

Oct 29, 2012

Listened to my needs, recommended a vehicle to fill those and price, extremely knowledgable/friendly, benefits to customers phenomenal following a sale the continued customer service is great.

trishfahey

Oct 20, 2012

I had worked with Lexus of Omaha 15 years ago and had a fabulous experience. When we went there again last week, we found that our favorite salesperson, Pat Wallace, was not only still there....he made it just as wonderful an experience as he did many years ago. It is a great Omaha family who treats people with respect and value. I will continue to do business with them as it is a truly wonderful experience.

Manoj

Sep 19, 2012

Bought a Honda from Lexus of Omaha. One of the best customer service experience. My poc John Gregory was exceptional - patient, hard at work and willing to ecplore options, helping me till the end. Would recommend that the organisation reward him if possible in its own way. I would definitely shop/recommend you folks to all!! Way to go...

Margaret Clough

Sep 15, 2012

We are return customers in good part because of salesman Mike Kraft. His is friendly, thoroughly knowledgeable about his product and eager to be of service to his customer. He was patient with us, answering our numerous questions as many times as needed. He went out of his way to see that the garage door opener in our new car was programed to work with our garage door at home. We enjoyed his sense of humor also.Larry Vondra was efficient, friendly, thorough, personable and easy to work with. He promptly returned phone calls to answer our questions.The dealership in general is tops in our opinion. Sales staff is polite and dressed for serious business.Thanks for a pleasant car buying experience.

clexgo

Sep 12, 2012

This started out to be a routine service visit and ended with my driving out with a new car. Pat Wallace made the process easy, marshalling whatever help he needed to handle the details in an efficient and timely manner. It seemed like the entire staff pitched in to assure that I was out in minimum time, while still providing the outstanding service that is a hallmark of the dealership. By the way, my "old" car's service was completed on time and the car would have been ready as promised.

skrinne

Sep 10, 2012

The repair on my RX was diagnosed a few weeks before it went in for the repair. Sept 1st when they did the repair it did not fix the problem. I recieved a call the following week and a loner was brought to my hometown (90miles) for me to use till they properly fixed my RX. The second try they did find what it was and EVERYONE was so pleasant to work with right down to the gentleman who brought my loaner. The day I picked up my lexus when they thought they repaired the SQUEAL the two techs who waited on me just were SICK when my vehicle was started and the squeal was still there, they apologized NUMEROUS times. ALL is good in my "LEXUS WORLD"! THANK you Lexus LOVE LOVE the way I'm treated when I come in for service.

goodyrl

Aug 28, 2012

PAT WALLACE was great to work with in new car sales. PAT made the process very EZ.. Pat has been there a while and knows his product well.

Susan

Aug 27, 2012

I Appreciate their Great Customer Service and Attention to Detail. The Staff is on a first name basis with their customer, and will often go above and beyond. I personally have never had a negative experience with my local Dealer. Best Regards, Sue Neff-Richards

brucelee56

Aug 18, 2012

We leased a 2012 ES 350, and the overall experience was exceptional. The staff was really friendly, and answered all of our questions. They really went the extra mile. Also, they were upfront with the costs.

Lexus Lover

Aug 16, 2012

My husband and I have purchased two new Lexus vehicles from the dealership this year. Both times we have worked with salesman Mike Kraft. Mike is professional and easy to work with. We highly recommend the brand and the dealership location to anyone considering a vehicle purchase.

gregruns

Aug 14, 2012

Jason Fredicks along with the staff at Lexus of Omaha are a top notch, first rate, classy group of people. I was comfortable with Jason from the very start, he was friendly, easy to talk with, and very knowledgeable. The 2013 RX350 is just breathtaking, and the whole process was just very pleasant from the time I stepped inside the dearlership to driving off in my brand new car. I'm really looking forward to coming back for my first oil change, and really excited to see the progression of their brand new complex being built at 132nd & Dodge.Greg N

Eddie

Aug 12, 2012

Our salesman was Mike Kraft and, as a first-time buyer of a Lexus, I had a lot of questions. Mike went through the options and accessories in detail, and I never felt like he was trying to rush me. In fact, I took well over an hour of his time before driving the car home.

angietimm

Aug 7, 2012

This was our first experience with the Lexus dealership and it was amazing! During the process we dealt with Derek Amos, Vito Agosta, Larry Vondra as well as several others and everyone went above and beyond to make sure we had the best possible experience. We bought a used Acura MDX (our 3rd Acura)and are huge fans of Acura's, however if they don't have the Acura we are looking for next time we are ready we have discussed making the switch to Lexus because our experience was that GREAT! I will definitely continue to use Lexus for service as well as any future vehicle purchases.

jodyrohde

Jul 31, 2012

We recently purchased our 4th Lexus at Omaha Lexus and, once again, were very highly satisfied with both the sales staff and hospitality shown. Their facility is top-notch and we look forward to dealing with them again on any future purchases. We would definitely recommend them to any and all friends and family!!

william JR

Jul 28, 2012

picked up our car on 6/30/12 In that time we have been contacted.either by emails, letters,or phone call once a week.have been in once for questions.Omaha Lexus cares its not just the sale . will be buying all future cars there

michaelfkinney

Jul 3, 2012

This long time customer just keeps coming back. Not once have I had an unpleasant experience with either the purchase of a vehicle or the service thereafter. They get it.

Lexusdriver

Mar 29, 2012

I bought my first car from Lexus of Omaha in 2003 and have been very satisfied with the care and service from this first class dealer. My most recent purchase is my fifth car from Lexus of Omaha as I believe they have my interest at heart and I can sincerely deal with them. There is no hesitancy in recommending this Lexus dealership to my friends who have also purchased cars from this dealer that believes in being the best.

07311961

Feb 20, 2012

Lexus of Omaha is one of the friendliest dealerships we have ever dealt with. Our salesman was Mike Kraft who was very courteaous and knowledgeable in every way. It was such a pleasure doing business with such a prestigious dealership. We look forward to our next purchase. Thank You to everyone who helped us in anyway, you are the best Lexus of Omaha. Thanks Again.

Gerald

Feb 1, 2012

Sales person Mike Kraft was very helpful and was glad to answer any questions that I had. There were no high pressure sales tactics used. This is my 2nd Lexus purchase and I plan on going back again when my LS-400 dies. 275k and still running!! What does that tell you about the brand. The quality of Lexus sells itself as far as I am concerned. The sales staff is a cut above.

Andrea

Dec 1, 2011

We purchased a pre-owned vehicle from Lexus last week. I contacted them thru email to set up a time to test drive a vehicle. The original sales person was not available when we arrived, but they quickly found an available employee. Jeff Bahnsen was a pleasure to work with and very professional. The facility was clean and everyone was extremely polite and courteous. I will be glad to refer friends and family to Jeff at Lexus.

john's GX

Oct 26, 2011

I have been a long time customer and each car gets better! The employees all care about the customers and their families. I just took delivery of a 2012 GX 460 and everyone was outstanding when asked a question! This is the only place that I have bought a car from because of their service. When I needed to get a car for my son I called Pat and he was helpful and looked for the right vehicle for him, he really like his car and the service!

skrinne

Aug 31, 2011

Our daughter bought a certified Lexus 350 a year ago and I was with her when she purchased it and between that day and a few times I have been with her getting oil changes or maintence checks WHY WOULD I "NOT" want to be treated that way. My daughter lives in South Dakota but STILL brings her RX to Omaha for its oil changes & maintence just because of the service she receives!! Lexus-Omaha from salesman (JIM GOLL) to the service dept. are EXCEPTIONAL!! My daughter feels like a princess when she gets to Lexus (sales&service) and "I" wanted that. I am a VERY HAPPY owner of certified RX 350 as of Aug 27th! Jim asked what I wanted right down to the color and PRODUCED it for me. We live 90 miles away and my husband suggested oil changes in our local community, I DO NOT THINK SO, I want that RED CARPET treatment I've seen my daughter get!! Cherry/Sheri? was very good about explaining thefeature on our vehicle even though only on the job for a month! GOOD JOB CHERRY/SHERI!! Eric Backer was wonderful to work with for our finacial part of the business. Thanks Eric for explaining everything so well and so easy to work with, you made us feel very comfortable. Jim you gave our daughter just what she wanted in a RX and you also did that for ME, THANK YOU!! SUE R.

19941995

Aug 21, 2011

This was our third experience at Lexus of Omaha. Mike Kraft has always gone above and beyond in helping us with our vehicle decisions. He is an asset to this dealership.We did not even look at another car dealer this time around as I felt we were treated very fairly. I would highly recommend Mike Kraft to any and all interested in a great experience when purchasing a used vehicle.Tom & Kristi AlbrachtOmaha, NE

Orval Mauk

Jul 8, 2011

Albert Saigh did an outstanding job for us. He was very knowledgeable and very patient with us concerning the ES350 that we purchased. I don't believe that Lexus could find a better or even as personable a salesperson as Albert. If all the Lexus employes are as capable as Albert Lexus must sell a great number of cars! We definitely recommend Mr Saigh!

mtflynn

May 2, 2011

We bought a 2008 Certified Preowned Lexus ES350 and had a problem with noise while driving. We took it in to the service department on April 30, 2011. They advised it was a problem with the tires and they installed new tires, balanced the tires and aliened the front end all with NO CHARGE to us. The car now rides better and handles better as well as being much more quiet.We are VERY HAPPY with Jim Goll and the service department. Thank YouMike & Teresa Flynn

kmlowry7

Dec 8, 2010

My experience as a first time Lexus buyer was a very good one. Mike, Geri and Jabob were all very friendly and knowledgeable. Their combined experience made for a pleasurable purchase. I was able to drive my new car home the same day and the delivery process was quite impressive! I would highly recommend this dealership with complete confidence knowing they will be treat future customers in a friendly, courteous way.... with a high desire to please that customer!

CLTorpey

Oct 25, 2010

The salesman was very friendly, very informative, and listened very well to my questions and perspective.The Finance person was excellent in every way, very personable, refined and gracious. The support staff were very friendly and solicitous of very need. They took their time about questions,but knew exactly what the next matter would be. Just outstanding.

ajharley

Sep 4, 2010

The sales team, financial manager, and detail team were patient and kind. They truly listened and responded to my needs. Jeff Bahnsen spent seven hours with me, working with his managers to ensure I was getting into the car I preferered at a price I could afford. Larry Vondra, credit manager, is an especially friendly person who does not apply undue pressure to buy add-ons. I really appreciate that! The detail team knew I wanted to drive my new car away that day, so they worked hard to clean my car up and present it to me as if it just came off the assembly line. I greatly appreciate the above and beyond efforts of the team at Lexus of Omaha!

Diane Steele

May 23, 2010

We are now driving our third Lexus from this dealership. They are a pleasure to work with, they go above and beyond for their customers, and make the process easy. This is a completely different experience from any other car dealer we have worked with. All of the people we dealt with were courteous, knowledgeable, and professional in every way. This place is the best.

lisaheuring

May 5, 2010

Great Service. Friendly staff. I would reccommend Geri for anyone to go in and see. We have bought 2 cars from her and would always recommend any of our friends or associates to give her a call over anyone else there. The service department is far above all others too.

rzgammon

Apr 23, 2010

We came in to service our leased 2008 Lexus RX400H... We happily left with a new leased 2010 Lexus RZ450H. What a great service deal we received. We dealt with Jim Gall before when leasing 2008 Lexus RX400H and we were very happy with him and the service provided at Lexus of Omaha! Thanks, Jim. Thanks, Lexus of Omaha!

Denise Olson

Apr 12, 2010

Prompt, persistent follow up without being pushy. Scott explained the process, the vehicle and was professional in every way.We arrived at the dealership to look at a specific vehicle. Scott listened to our needs, showed us the vehicle we were interested in and others that might also fit our needs. He didn't pressure us to purchase something that wouldn't fit our needs in every way.

carolhuff

Apr 11, 2010

This is the second RX350 we have purchased and the first time we worked with Jim Endebrock. Jim is outstanding and spent 4 hours showing us how everything works on our new Lexus. He even programmed my phone numbers using Blue Tooth. It was a very pleasurable experience. We love going to Lexus of Omaha because you are treated like royalty! Plus we love our new RX 350!

kmmorehe

Apr 7, 2010

I have bought 5 cars from the Omaha Lexus dealer and every time they have exceeded my expectations! I have also had service done at the dealership for all of my vehicles and they have also exceeded my expectations in this area. Overall, my experience has been outstanding!!!!!

Vickey

Mar 29, 2010

This dealership has EXCELLENT service after the purchase. Also, the sales people are outstanding and REALLY know their products. They are helpful, informative and very personal in their service. This is my second Lexus, and I compared it to a Buick (which is being advertised on television as the new and better option to the Lexus). However, the Lexus is still my favorite...much more quiet and much better ride. The biggest PLUS for the Lexus is its visibility compared to the Buick. Looking to the right rear from the driver's seat is very obstructed in the Buick...not so in the Lexus. They were also able to get our lifetime subscription to XM radio transferred from our previous Lexus to this one. GREAT dealership!

erin.buseman

Mar 26, 2010

Customer Service is amazing at this dealership!Both employees go above and beyond and make everything simple and quick!Jeri was very helpful and knowledgeable while shopping for a car and Donnie made everything quick and easy to understand!