Used Cars for Sale at Lithia Chrysler Dodge Jeep Ram FIAT of Eugene in Eugene, OR

Ankeny1981

Sep 14, 2020

Only place I go for service on my vehicles.

Pamela Glenn

Jul 15, 2021

Friendly staff. Very helpful. I was very impressed with the information provided by the service rep regarding replacing my wheel lock key that was stolen. I was referred to the parts department who took a lot of time to go through this with me. He explained it so that I understood how to fix the situation. All of the staff seemed to genuinely have our interest at heart. I was also given a referral to a body shop and the procedure was explained as well.

Andrew 0

Sep 11, 2021

Beware when looking at new vehicles here. I contacted them about a new Jeep that had $1500 off via manufacturer rebates. I asked them if they could do any better, and they said they couldn’t do any dealer discount. I understand there’s limited supply but it’s just not competitive against other dealers. Don’t expect even a fair deal here, go elsewhere.

Jeremy Ough

Apr 30, 2020

I have always had incredible luck with this company but something has happened recently and all the money I have spent over the years seems to have been for nothing. Buying a car is like a marriage, it "should" last a lifetime and having poor customer service will run customers off. I know all the tricks of the trade and because the wool isn't pulled over my eyes they refused to work with me. Even when I tried to make a deal it came down to my past Fathers Day Present, rims and tires and they would not budge. It is disappointing it turns out to be all about the $ and not about how you treat customers.

Campbell Family

Jun 26, 2021

This dealership is a joke. We have been looking at a car that we like and we’re offered a price for our trade. After discussion and thought we decided to take the offer and when we looked the price of the car had been lowered. When we called to tell them we would like to purchase it Blake informed us that they would now give us less for our trade because they lowered the price online and had to make that up. I don’t feel that it is right to try and subsidize the lowered cost of the car on their end by making the customer pay the difference. Especially when they already very much low balled us on our trade in. Not to even mention our first trip in there. We live two hours away and left to grab lunch with our two kids while we waited for them to call us for a financial decision. They never called us and when we finally called they told us they weren’t sure why we weren’t contacted but we had to finish things the next day. They just left us hanging knowing we live out of town and could have just left. The communication was lackluster at best, and the treatment and discrimination in pricing is absolutely abysmal. I have worked in sales for a long time before I had children and I understand the bottom line and they need to make a commission, but I always sold with the customer first and with good conscience. I would never be comfortable screwing someone over like that.