Used Cars for Sale at Lithia Volkswagen of Des Moines in Johnston, IA

Brandy Meredith

Oct 18, 2021

It was a great experience. Kevin is awesome! The shuttle offering was amazing so I didn't have to sit in the dealership the entire time. The only reason they are getting a four star instead of five is because there was a vehicle ahead of mine that caused my start/end time for my appointment up not be what was quoted. Overall, great experience!

Brenda Wilson

Nov 4, 2021

Extrememly satisfied! They were very professional, informational, respectful and trustworthy. There was a light on the dash they not only fixed that but the service dept also noticed something leaking. Turned out to be the racket pinion in the steering wheel column in which they fixed, at their expense. It was not only an expensive part but the labor required was extensive as well. Good people!!

Tim Hall

May 12, 2021

Warranty repair - everything was done on time and right. Drop off the night before, completed by the end of the next day. Quick and simple pick up. Kept me up to date with text messages.

Jason Deal

Nov 17, 2021

Every time we have gone to Lithia Volkswagen for service we've been disappointed. From the time they left my windows down and it rained 3 inches of rain in my car and they didn't tell me about it until I found all of my wet items bagged in the trunk to this latest time when they had my car for 3 days to fix an issue and change the oil to find out they never did the oil change as indicated on the order form...no explanation from the Service Advisor just another shrug and sorry. I only go there for items that require Volkswagen attention and will be happy when the Volkswagen is sold so we never go back!

Frank Chirico

Oct 19, 2021

First time I ever felt comfortable buying a car with no stress (and I've bought many). Hassan even made it fun and relaxing. He never rushed me at all. He listened to my needs and never tried to sell me anything I didn't want. I would buy from here again.