Used Cars for Sale at Lokey Volkswagen in Clearwater, FL

Raysfan

Jul 18, 2015

This service department is the worst I have ever dealt with. They are salesman with no technical knowledge!!!Take my Touareg in for an oil change, they strip the hex bolt out and say there is nothing they can do. They tried to blame the last place I took it. Although , I clearly watched the mechanic go at the bolt with an impact wrench more than once. This is the exact reason I watch when I have my car serviced!!! I have purchased 4 cars from Lokey Auto . I will never step foot in this dealership or service department ever again

steph

Jul 11, 2015

Went to other Lokey dealerships and were not happy at all. We were rushed and expected to close the deal because it was closing. They offered me $500 for my trade in. I told them I would keep it first and left. My husband called Lokey VW and we were very happy with their service. The salesman got me into the car I wanted at a price we could afford. 8 months late and I am still very happy with my car. Will definitely be going back to Lokey VW.

hophoto

Jul 11, 2015

Service Department is the Worse... they said they repaired the car and turned my daughter out with the car that didnt get her home..12 miles.... they said they tested it.... sure they did.... 100% a pack of lies from the service adviser and mgr...

Jack Heidler

Jul 10, 2015

This was my second TDI Jetta 2010 first now a 2014. I was getting a whopping 50mpg highway and with 2014 its 55mpg at 70mph up I-95 north. who can beat that? the ride is great, car is fun to drive and the wife loves it. I'm a happy man. Lokey was great to deal with and the sale was fast and smooth. All the salesman were great. Thanks fellas, I'll definitely be back. Jack .

Tim the Mechanical Engineer

Jul 6, 2015

I had a sometimes warm blowing AC on a 2013 Golf TDI with 45K miles. I have had VW's and Audi's before and it surprised me. I talked to VW Corporate and Lokey Clearwater, FL and they comped the new compressor/dryer ect. to a tune of $1800!! They (VW and Lokey) really do care about customer loyalty. I love my Golf TDI. Fun to drive, surprisingly quite and comfortable. Oh yea the 40 miles to gallon average is nice too. I put a set of Michelin Pilot Sport (Recommended by Lokey) tires on at about 42K replacing the factory Continentals. Wow, what a difference in handling and ride. I like to push the car pretty good and although the tires are about the most expensive out there, get-em you won't be disappointed. I plan on keeping the car to 250K+ and I know it will make it no problem. I owned a Golf back in 1998, there is no comparison to the 2013. It really feels like an Audi TT. I would drive the new Golf every year and did a bunch of research. I drove the 2013 TDI and bought it on the spot. Great vehicle, eats the road.

D. Anderson

Jun 29, 2015

I have purchased 4 vehicles over the past 10 years, each time has been a great experience the service department does all they can to ensure satisfaction is made in the service or repair of vehicles.. See Brian in service or Rob N. in sales they get the job done!

Beetleboy

Jun 25, 2015

I bought my 2015 beetle from Lokey , and since have had it serviced there . They were very easy to deal with on the purchase , and since have gone above and beyond to make sure I was well taken care of . From the lifetime free oil changes to washing my car when it's in for service they will take great care of you to . They really have there eye on customer service . Thanks Lokey !!

Steve Mc

Jun 22, 2015

Brian is very thorough and excels at his job. He is extremely customer-focused and accomodating. My AC blows so cold now, I have to lower it even when it is 95 degrees outside. The mechanic who serviced my car did an excellent job. I will recommend Lokey VW in the future.

Angel/Isabel Rivera

Jun 22, 2015

We headed down to Lokey Volkswagen in Clearwater with the hopes of trading in our 2013 Jetta with very low mileage for the newer type Beetle which the wife had always wanted to own. We did make contact by phone with Jose Sanchez our Rep salesperson at Lokey and from the very beginning what we like most was that he was very helpful and up front with us as he handled our needs in top notch fashion. The wife was very insistent on getting what she thought was feasible for our trade in and Jose went and pushed the right buttons making the deal possible. So, now we have the car she had always hope for of owning again and hopefully in another 6 years we will again visit the one dealership and it's top notch salesperson serving our needs again. Kudos go out to the entire team at Lokey Volkswagen handling our vehicle needs.

MisterC

Jun 21, 2015

Free oil changes for life from Lokey is a nice service, and the crew is always friendly and accomodating. They can shuttle me to work, if I don't want to wait, and they always have a great selection of doughnuts in the morning. Thanks,

Marija and Idriz

Jun 21, 2015

We had some issues on our 2012 Tiguan after the warranty expired. Thanks to Lokey's great customer service (especially Eric) our car was repaired with no cost to us. Eric went through everything and answered all our questions. He also followed up a few days later and checked in to see how things were going. We appreciate the high level of service provided by your dealership.

ddobbsrn

Jun 21, 2015

I have had nothing but good experiences from buying my Beetle to visiting the Service Department. When I go for my FREE oil changes they are easy to get ahold of and get an appointment. The service is quick and they never charge more than they have said they will for repairs. It is good to get feedback from them about what repairs I may need in the future when they can see something coming up. Never a bad experience.

Paul Thibodeau

Jun 20, 2015

The reason I did business with Lokey VW instead of two other VW dealers in my area was primarily the manner in which I was treated and dealt with by my sales representative, Grover Fitzgerald. Grover offered me his personal vehicle for a test drive as it was similar to what I was looking for and unavailable in dealer inventory at the time of my first visit. Further, he did not waste my time by imposing an arduous, time-consuming sales process on me to find out what the actual selling price would be. No pressure. I continued to shop other dealers after my initial visit to Lokey VW but none treated me with the respect for my time and with the customer focus that Grover did. After extensive research and exhaustive effort visiting competitive dealers, it all came down to the sales process as executed by Grover.

rose

Jun 20, 2015

I was only in town for a few days and took advantage of my free oil change! I also wanted to have my windows tinted at the same time. I played phone tag and was never contacted to make an appointment however when I arrived for my oil change they tinted my windows while I was there and quickly I might add! The price was great $180 for my Beatle. A Shockingly average price to outside vendors! The shuttle took me to the mall while I waited !! The customer service was amazing while I was there and never got annoyed when I asked 50 questions. I do not remember her name but the young lady with the office adjacent to the waiting room went above and beyond!

Nancy C

Jun 20, 2015

I recently leased a new Jetta and I love this car. I'd recommend this facility for their quality in service because the salesperson Robert Thompson and the manager Lance Parrott were professional and answered all my questions promptly. Overall it was an easy and pleasant experience. Thank you

LaNita Nickson

Jun 20, 2015

The most wonderful car buying experience is knowing what you want, then walk in that dealership and walking out with something totally different. Well that's what happen to me. See I had done all my homework on line, for months, weeks, and days, looking, shopping, and talking with different dealerships, I even visit Car max for comparison shopping for my used but 2014 KIA Optima. Needless to say no one can beat LOKEY'S professional, courteous service. My sale associate Ed. Farshchi was the best of the best. In fact, he was so convincing, he eventually sold me the same type of car three times, on two separate occasions, within 30 days. I purchased a 2014 blk. Passat for my daughter, returned two weeks later and purchased another 2015 black Passat for myself, that same day my fiance purchased a 2015 platinum colored Passat . We are in love with our cars, mostly we say thanks to our VW sale associate. THAT HAS TO BE A RECORD! LOKEY VW HAS WON MY CONFIDECNE FOR LIFE. I WOU LD NOT HESITATE TO RECOMEND FAMILY AND FRIENDS. ( 5stars)

BrianB

Jun 20, 2015

I'm a long time VW owner, currently driving my fourth VW. I can honestly say that Lokey VW is the only dealership which I can rely on for sales and service. For sales, I have found Sam Plana to be a knowledgeable and friendly sales employee I recommend to work with. For service - I recommend the service advisor Brian. I actually wrote a 3500 word review, went to select post and somehow it has disappeared! I suppose short and to the point reviews are preferred - so my main point is that longevity of the dealership, excellent customer service since the first VW purchase with Lokey, and a clean, friendly, and knowledgeable dealership staff from sales to Alex the service engineer is what makes me confident in providing a five start rating. As a former US Marine, I can say that Freedom is never free, nor anyone's time when needing a fair buying experience, and a reliable dealership for servicing my Volkswagens. Thanks to Lokey Volkswagen for always being a pleasure to work with. In fact, when it is time for service on my VWs, my wife tells me it is time for "Happy Hour" and gives me the appointment time at Lokey! May your experience be as enjoyable as mine has been the past 10 or so years with Lokey as a return customer. Respectfully, Brian B.

tassia1971

Jun 4, 2015

Three in half weeks after I returned the car I had to go register my car that I had before I went to this dealer. When I got there to register my car the lady at the DMV told me that my car was still showing that I had the 2014 Honda Civic I was going to buy from this dealer. then she tells me that if I get stopped by the cops I could be arrested for driving with pleats that belong to another car. I call the dealership and I speak to the finance guy and he tells me that they had released my tags already which was not true I had to go back to the DMV and get them to give me a printed out copy of what showed on the DMV records after effects after emailing several people at the dealer and having to threaten action against the dealership it was finally done after 3 days of dealing with dealership, DMV an the Pinellas Sheriff's Office I finally got a reply from this dealership everyone there just likes just likes to pass the buck not fair to the consumers that go there for service if they get your money then they don't even know you anymore for anyone who reads this post stay away from this dealership very unprofessional and customer service is non existent.

Tassia614

Jun 3, 2015

I will start by saying that I went in there with all my cards on the table and told them I had bad credit and I knew it would not be easy. But after talking for days I found a Co-signer and gave them all the information they ask for to make a very long story short I had driven off the lot with the car and after a week of having the car I had to return it due to the miscommunication between the Finance person and dealer and I think one of the Managers no body seem to talk to each other. No one is on the same page. Thank God I had not gotten rid of my old car because I would have been walking and in the state of FL not doable. Please ware of this place they have no clue on what they are doing and no one there is in charge they just pass the buck. The sad part was seeing my 11 year daughters eyes fill with tears when I told her I had to return the car. makes a Mom feel like a loser because no one there could just tell me exactly what they needed to make the deal work. Heart broken MOM.

wvbug

Apr 15, 2015

My closing is this Friday, I did not know I could not have a loan when buying a house..I came back 2 days later to pay cash but SAM wouldnt let me. I'll be on the street if VW comes up on credit. 727 391-2727 Margaret Gonnering

Darome B.

Feb 27, 2015

The service guy Eric was very friendly. we needed a tire lock removed he replaced all locks with lug nuts!! Kudos guys great service!

Jessica W

Feb 27, 2015

THANK YOU Lokey service team for getting my car back up and running! My car broke down and I made the mistake of having it worked on by tow co mechanic. Fast forward 2.5 months later the mechanic said he was done with my car. I had him tow it to Lokey after many coworkers said they were great. They not only diagnosed in record time but the car that last said was a hopeless loss is running great. THANKS Brian and the awesome mechanics who got her back on the road again.

Linda T

Feb 27, 2015

Bought 2014 jetta wagon loved it so much my boyfriend bought one 4mths later. 42 miles a gallon diesel . 34 in town, great service. Always trying to please the customer, free oil changes and checkups, questions answered with just a phone call.

Sam Valdete

Feb 27, 2015

Great service, kind and friendly staff . . . non-pushy environment! Don't you hate it when you have 10 salespeople fighting who's going to get to you first? Not at this dealership! Love coming back here for service and when trading out my VW and into another :)

Sarah S

Feb 27, 2015

We drove from Chicago to Florida last week and halfway through the drive a warning light came on our 2009 Passat. we took it to Lokey when we arrived and Brian B. helped us. He was able to get the repair covered by VW, which saved us a couple hundred dollars. The mechanic, Eric N., strongly encouraged us to have the fuel injectors cleaned at the same time. Now knowing anything about these guys, I hesitated. Brian called twice to (gently) encourage me to do the work so i checked with my VW guy at home who told me to listen to Brian and Eric. We spent the $200 they saved us, got the cleaning, and our mileage went up from about 28 mpg to 32 mpg all the way home. Plus, if hadn't done the cleaning, we probably would have faced another repair - not coverable my warranty - by the time we got back to Chicago. These guys know their stuff.

Shawn E

Feb 27, 2015

the service at this location is outstanding!!! VW service is expensive, but it's a great product

bsv

Feb 11, 2015

Great service advisor. Actual work appears to be a joke. When attempting to sort out the issue and ultimately give them more money, no response from dealer. Save yourself the headache and just go to a different dealer. Full story below.Started off fantastic. Spoke with Brian who worked with me and told me about all the repairs they were quoting for my vehicle (some $3000+ of them). He got me a loaner car as they were going to be unable to fix my car that day which I greatly appreciated and he didn't have to do. Brian seemed to do a great job. After I left is when it apparently went downhill, the car was supposed to be done on a Monday, never hear anything, must just be taking an extra day, call in, don't hear anything, they finally return my call and let me know it will be done at some point. Car is finally done 4 days late, seems odd for a professional service department only working on vehicles like mine, but whatever I had the loaner so it was ok. Come in to find out they managed to break my alternator somehow while doing a thermostat replacement and oil change, seems strange, but I look past it as Brian was very nice and I got the loaner, and i really just want to leave with my $700 dollar repair. It is not mentioned as to why the repair took so long I can only speculate that it was due to the extra damages. They of course cover the alternator. Drive away thinking man it feels different. I assume hey, this was the dealer, this is how it is supposed to feel, this is all the new fluids working. Felt like I had lost some power, again assumed it was supposed to feel this way. Couple weeks later, new MIL, turbo underboost, no wonder I had a loss of power. Call in and speak with an operator about this issue and to be contacted by their customer relations person. She is very nice and empathetic, states I will receive a call or email as I requested. No such contact. I did not ask them to cover these new issues nor did I state it was there fault, just looking to find out what the issue and see if this is related to the previous service. To work together like adults. No such luck. Very disappointed as the dealer is supposed to be the best of the best.

Ron

May 30, 2014

After I purchased my vehicle from Lokey VW, after my 36,000 mile warranty was out, I've been looking for a reason to stop bringing my car here.....well it's here right now, getting serviced at 260,000 miles, if that says anything.

Ruby

Apr 1, 2014

My daughter purchased her "Dream Car" a 2014 VW Beetle from Lokey this weekend, many thanks to Syd Johnson who stayed well past closing on a rainy Saturday and somehow managed to make an incredible deal that was within her budget. She is one happy girl and has named her red 2014 beetle "Ruby".

nanahendricks

Feb 21, 2014

My experience with Lokey was horrible. Your service manager (Dale Krutzik) and the mechanic (Brett) was obviously trying to rip me off. I spoke with Dale several times on the phone before having my car towed in to the service department. He continuously reassured me that it was just a battery that I needed, that all the signs my car was showing was from a dead battery. Once there he continued to say it was the battery, don't worry. After being there an hour, he came back with $6000 worth of repairs. These were written on a normal estimate sheet with your letterhead. He said that I had to do at least $5000 worth of repairs in order to even drive the car out of the service department. He claimed I had a bad battery, alternator, several hoses, brake booster hose, valve cover gaskets, and several other things. I was shocked and asked him to give me a written estimate that I could show my spouse. He said that he could not give me the estimate on the paper he had written it up on but he would type in on another page for me. He did type it on a plane white piece of paper with no date, letter head or signature of any kind. He then took me into the garage to show me my car which was apart in pieces. He showed me a thimble shaped part with a hole in it and said it was an important part of my engine and that the car could not run without it. He said the engine was boring a hole through this important part. He also told me that oil was leaking from my Turbo cut off valve into the computer brain and would short circuit the whole car if I did not get that fixed. He introduced me to Brett, the mechanic, and said that I should only talk to him or Brett if I call in to the service department. I told him I could not afford these repairs. He said that he would be off work the next day and I should not speak with the other department manager, either wait until he returned of talk with Brett only. I felt they were both very shady. I felt they were both trying to take advantage of me being a woman by myself at the dealership. My father was a mechanic and my brother is a district manager for "Just Breaks" I spoke with both of them and read the list to them and they told me they believed that Lokey was trying to rip me off and I should tow it out of there and take it to another mechanic. I did tow it on Monday. I went over the list with the new mechanic. He checked everything on the estimate given to me by Dale. My battery was fine. I did need an alternator. Nothing else on the list was wrong with my car. My repairs were $600 instead of $6000. My car is running great. I am posting this experience to every review website that I can find. I hope I can help other women from getting robbed at your business.

awurr

Jan 28, 2014

The first time I took my car to Lokey Volkswagen for service, I brought my car home and it leaked oil all over my garage. Strike one! I brought the car back so they could correct the problem. They said it would take 45 minutes, but instead I waited for 4 hours. Strike two! The third time I took my car for an oil change, I picked it up and noticed a huge dent in the driver side door. Someone in their service department dented the car and never brought it to my attention. Luckily I saw the dent before taking the car home. Strike three!This service department is the worst I've seen, and I will never go back. I'd rather drive 40 minutes to the next closest Volkswagen dealership for my service.

oldlady

Oct 17, 2013

I was new to the area and went to have my oil changed on my VW. They charged me $108.00 for the same oil change I had at my old VW dealership in SC who charged me $68.00. They listed the items I needed to have done to my care and in all cases they were over priced. I am looking for a dealer who is honest and does not over charge

MBZROD

Sep 23, 2013

I had a Phaeton which was serviced at Lokey VW for the past two years. Service was always done as scheduled/promised, ride back/forth to the dealer to make it easy. Dale was excellent at finding a service solution that would solve the problem without busting my budget. Car always washed and cleaned when i picked it up. I am used to a high level of service from BMW and MBZdealers, and Lokey VW did an excellent job as well.

Tanya

Aug 25, 2013

We just bought a Jetta and although we looked at various dealerships we ended up at Lokey VW. The level of service really shocked me We worked with Noah and then Lance joined, they were really great very helpful and conscience of our time and budget. They were able to get us through the whole process in what I would call record speed. Any other time buying a vehicle seemed like an all day affair but not with these guys they really did everything to get us out of there with our New Jetta ASAP.

Valentina

Aug 21, 2013

I visited Lokey VW to purchase a used VW and was helped by Sergio Gardin. He was very nice and helpful!! I will be returning with my husband to see about purchasing.

Aferrera3

Aug 20, 2013

The entire process from start to finish was great!! They truly know the meaning of customer service! They listened to our needs and concerns and helped us find not only the perfect car but at a Great price! Great follow up - thank you to the Lokey Team !

Rays Fan

Aug 16, 2013

Recently purchased a used car from this dealership. Salesman Alan Brooks was professional and courteous. I had shopped my trade at several other dealerships, who gave me "low ball" offers and this dealership offered me what I was seeking for my trade. Lokey VW worked out a deal that was close to my budget. Other dealerships seemed not interested to work out a deal. In the end, I purchased the vehicle at a fair price that I was interested in. I recommend Alan to anyone looking for a fair deal. Overall, I'm satisfied.

SandraOstojic

Jul 25, 2013

Stay away from this dealership . Waisted whole day there , waited 5 hrs just to sign papers and close the deal . When we went in office to close the deal the manager Hugo was so presuring us to buy extra warenty gap insurance this and that and he kept droping price for it and finaly we said yes . It was ok paying 8 dollars more per month for extra warenty and gap insurance . Exsauseted and hungry we just wanted to finish and go home . Well thats when he changed our payments from 72 to 75 without letting us know . Came home after few days i looked at the paperwork and i found out about 75 months term. Tryed calling them emailing leaving msg on a phone no respond . Went there and nothing they wanted to do about that . Check what u signing for dont make same mistake as i did .

Suzanne

May 22, 2013

I was NEVER contacted by this car dealership. It's a shame, because I did purchase a vehicle!

Ridley

Apr 24, 2013

I purchased a new Tuareg a few months ago and was delighted with the product.On reviewing the paperwork later at home I was disturbed that the verbal discounthad not been included and of course in the melee of taking out extra coverage andthe excitement of picking up a new vehicle I drove off paying the full price.This type of treatment (an existing customer) makes me think of all the used car salesmanjokes, but Lokey presents itself as an up front dealership.I felt I should comment on my experiences just in case it is a trend in the sales team.I hope not, I cannot praise the service group enough.

MichF

Apr 15, 2013

I went to Lokey because they had the best used car selections in my price range. I dealt with Tanaka Adams, who by all accounts seemed a friendly and knowledgable salesperson. I do not assume that Tanaka knew of the scheme that his dealership tried to pull and so I blame only management for the fraud they tried to perpetuate. In March, 2013, I purchased a 2009 used Nissan Versa from Lokey. It had 500 miles remaining of a factory warranty. I purchased it for my 16 year old daughter. It was her first car. We drove it home with no problems. We didn't have occasion to drive it for the next week, because my daughter didn't have her operator's license yet. A week after we took it home, it began stalling, periodically. On the day she was to take her Operator's license test, the Versa was stalling every time the brakes were applied. With an hour to spare before her test, we were able to get a rental and she took the test (and passed) in a car she had only driven for 15 minutes that day. I then took the car to my local Nissan dealership. MY LOCAL dealership diagnosed it and told me that it needed not only an entire engine rebuild, but a new axle as well. Furthermore, they told me that LOKEY had attempted a partial fix of the problem, one that was good enough to get it off the lot and that's about it. Luckily, the car broke down while we were still within the factory warranty. My local Nissan dealership fixed it. They put in an entirely rebuilt engine and had to fix an axle that was damaged during the "Lokey patchjob", as I call it. It was all covered under warranty, thank God, because the cost would have been over $5,000. I had just spent $11,000 cash on the car, after having saved for over a year for it. My local Nissan dealership said that Nissan of North America would likely require Lokey pay them back for the repair, since there was clear evidence that Lokey knew the car was bad and just did a patch job to get it sold. I am a single mom who gets no child support. I was there WITH my 16 year old daughter. There is evidence that Lokey VW KNEW that we were buying her first car and they KNOWINGLY sold us a car in which the engine was shot. I have told everyone I know not to go to Lokey. I am going to send an email to Lokey and Nissan North America. I hope that one sale was worth it Lokey, because even though you technically only "lost" a single customer, I am going to spread the word about your dealership, far and wide.

anna888

Mar 29, 2013

The greatest Volkswagen dealership in Tampa Bay area!!! The dealerrater.com should have made reviews for sales, and service separately to ensure accurate dealership rating. Now, as for our new car sales experience, Both sales Monica McLaughlin, and manager Lance Parrot have gone out of their ways to assist us with our needs.Lokey Volkswagen offers lifetime limited warranty, and we'd recommend this dealership to everyone!!!!

james.cobb.9028

Jan 14, 2013

The repair work was misrepresented to me. The work was not performed properly. The dealership misrepresented the facts and had to retract their misrepresentation. They did not return repaired parts as requested. They did not inform me of any additional repairs required although they said they did and it was not found in their system notes.

Jniles1983

Oct 31, 2012

Worst dealership and service I've ever been to. The service department is slow and has no idea what they are doing. In 2 days I was told 2 different stories.

Jen Wilkins

Sep 27, 2012

Can't say enough positive things. If everything isn't perfect, they make it right. Experienced a little "bump" in the road, but they did everything and more to make me happy.

My_VW

Jun 15, 2012

I had to do maitanance for 40 000miles. Dale estimated this maitanance for $800.I started calling every other dealerships. The highest price they gave me was $400

Jtrizis

Jan 6, 2012

Great place to buy a car great place to buy a carGreat place to buy a car great place to buy a car Great place to buy a car great place to buy a car

fidelio

Dec 20, 2011

This guys are a disgrace of Volkswagen name brand.No professionals, liars and everything that a sales/service representative shouldn't be. I cannot believe they still in business and selling cars to people.

campbelldr

Apr 14, 2010

Very informed salesperson. Friendly managers and finance. Helpful in every way.Dealer location nearby. Haven't tried service yet. Car was detailed nicely. Windows tinted as requested. Good selection of vehicles to test drive. Dealership clean and orderly.

melvus

Mar 23, 2010

I normally hate purchasing a new vehicle. I expect it to be a very unpleasant matter -- something more akin to a visit to the dentist. This was not the case this time. I must tell you I have never experienced such a professional and friendly atmosphere like I did at Lokey. I felt as if I had known these guys for years. Melvin, the Internet manager was professional, informed, and polite. He kept me informed at all times -- as did his Boss and everybody else. This was true of everyone whether or not they were involved in the purchase of my new vehicle. Aside from this I was very happy to find the car I wanted -- fully loaded and almost $2000 less than the closest competitor! I didn't mind driving 128 miles to have such a positive experience. Kudos to the professional staff. You have a customer for life.

krileypa

Mar 23, 2010

I have nothing but great things to say about Lokey. They were understanding about my vehicle situation and took great care in making my transition into a HOT VW CC easy. I feel like I got a great lease deal on the CC. All of the staff were kind and friendly to me. I would highly recommend Lokey VW and all of the staff there to anyone looking for a great dependable vehicle. Hats off to Ron Wordon..You have a great team!!

Don Ralston

Mar 11, 2010

James Wood was our salesman for our purchase of my wife's new 2010 Eos. This was a special order car with strict parameters of what she wanted with time restraints. Not only did he meet the car particulars, but the loaner vehicle was the same vehicle for her to drive while ours was being built at the factory. The dealership also met the price range we were looking for. His professionalism stood out as the best we have seen in many years of vehicle purchases. He also made sure that we experienced the after sales courtesies that you do not find from other dealers in this day and age. James was very knowledgable of the vehicles he was selling and could answer all the questions we had. I would highly recommend this dealership and James wood as their sales representative.Thank YouDon & Kathi Ralston

twogirlz

Mar 6, 2010

What an incredible experience in car buying! From our first interaction with George, who was awesome, realistic, knowledgeable, and down-to-earth...to our interactions with Ron who, as a General Manager, took a personal interest in our situation...to working with Peter, who was gracious, friendly, and wasn't out to "sell us more stuff" - our car buying experience was incredible. The most incredible thing was that these 3 men treated us like PEOPLE, not like a couple of "women" - they didn't try to be what so many car salesmen are these days...only in it for the money. These 3 men listened, worked with us, gave us an incredible deal on a car that fits all of our needs, and were true to their word. There were no surprises...and all 3 of them stayed well past closing time to make sure our deal was done. I love my VW even more knowing what a wonderful dealership I have to work with for all my future needs!

laurapreed

Feb 27, 2010

I had a very good experience with the dealership. Jim Woods is an excellent representative for the dealership. I feel as though he went above and beyond communicating with me during the sales process. I would definately recommend him to friends and family...

ckopczynski

Feb 21, 2010

I have leased Jettas since 2003 and will always deal with Lokey! the service is great and the sales staff very friendly and helpful. My recent lease went very smoothly. I had a very pleasant experience. Lokey is a great dealership. Jim the internet sales person was a pleasure to work with and expalained evrything. Peter, the finance manager, was also helpful.