Used Cars for Sale at Longmont Ford in Longmont, CO
Longmont Ford of Longmont offers you the opportunity to find used cars by Longmont Ford. Longmont Ford is a trusted dealership serving clients throughout Longmont, in search of certified used cars. Also, Longmont Ford is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Longmont Ford to get the affordable car that is right for you.
Location: 235 Alpine Street and Highway 119, Longmont, CO 80501
Phone: (172) 077-1600
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What’s more, Longmont Ford of Longmont has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Longmont Ford. Check out the listings today to find the right car for yourself. Longmont Ford is definitely the best place to buy used cars online.
Bluejean
Nov 17, 2016
Thank you Ed Trejo for the great service. Love the new Ford Explorer. Very friendly and great service. Keep up the great work. Awesome place to go.
Regret buying FORD vehicles!!
Nov 15, 2016
What I have observed and learned from this company is extremely horrifying! I can tell you how to improve things until I'm blue in the face, but that doesn't change a thing! Lip service from your company doesn't do anything for me and my husband either! I am so disgusted with the people who represent "Ford", the quality, service, competence, kindness, etc. is simply NOT the representation of this company! This company is the exact opposite! Reckless, careless, incompetent etc. in my field of work I would have been fired on the spot for everything that I experienced with Ford. The "good" reviews that you may read over the internet for the buying experience...I have one true wake up statement to tell you that you are doing right...ANYBODY can be nice, and fake, and kiss butt, and roll the red carpet to do a deal!!!! Your company cannot follow suit with anything else!! You got the money from the deal and nothing else matters from there....it's obvious as the day is long!! People are rude, they are not accommodating, don't care about the customer, or the customer's needs, don't care about taking GOOD care of somebody else's personal property with care, and state out loud that "these are complicated systems to work on" directly to the customer, they lie to cover up their own mistakes, I can continue to go on.....and I will I had service state "what do you want me to do about it" and turn around and say...."I have been busy all day. I have been slammed and haven't had any time." I work in healthcare and to this I say...is it appropriate if I told you as a patient "I don't have time, I have been busy all day, just been slammed." or how about the comment in Longmont from a mechanic that "these are complicated systems to work on" after getting our vehicle back with the brake still going to the floor and oil spilled ALL OVER after an oil change...is it appropriate that I stated during surgery I only sewed you partially back up and fixed part of the problem, it's a complicated system to work on, and the sew job was becuase I was careless and lazy......IS THAT ACCEPTABLE TO YOU???>????? Because it is not to my husband and myself! So you ask for my comments and say that it's helpful for future service experience improvements...I say....FIND BETTER HELP WHO ARE PASSIONATE FOR WHAT THEY DO AS A CAREER, THAT IS WHERE YOU WILL FIND QUALITY, AND EVERYTHING WILL FALL INTO PLACE. I KNOW I LOVE WHAT I DO AND MY PATIENTS LOVE ME AND THE CARE I GIVE THEM. YOUR BUSINESS MODEL NEEDS TO BE LOOKED AT!! All I know is my husband and I will not buy another Ford again because our experience has been horrible and there is not a single person out there changing it yet, it takes a team! Its pretty disgusting to find out that there are "specific" stores that are considered ford factory stores.
musirull1
Nov 4, 2016
I ordered a vehicle from all the way in San Francisco Ca.As anyone would ,I was confused about how to make things work.Nicholas George ,his management team, and delivery service were able to connect me with my new vehicle(2015 Fold F150 Eco-boost)for the lowest price I could find on this side of the country on the the truck and shipping.When it got here , there was no catch.They aim to please, and they get a quality job done in difficult circumstances
asdfasdfsefw
Nov 4, 2016
I recently purchase a truck with under 32,000 miles. When working with the salesmen I was given a multi-point inspection report that showed a green light for everything, with the exception of the cabin air filter. So basically the truck was considered to be in great shape. The salesmen stated that if I noticed something not right with the truck that they would take care of the issue as they want to make sure their reputation is maintained as an honest dealer. Now I knew that whenever you purchase a vehicle from a dealer they will make you sign an AS-IS document; which makes perfect sense to protect them from someone suing them for a vehicle not being in "New" condition. So basically I trusted the word of the salesmen that if something came up that was there previously it would be taken care of. So the day I drove the truck home, I got to a couple tight turns before my house, in which a clicking noise starting coming from the front of the truck. Once looking into it a little further I knew something was not right with the hub area of the front wheel. So the next day I notified the salesmen that I had a noise coming from the truck. He said to setup on appointment with the service department to look at it. Unfortunately I live 2 hours from the dealership so finding a day in which I could waste a whole day sitting there was difficult and took a couple weeks, plus their schedule was full as well. Once I finally took it in, the service department found out the hub assemblies needed to be replaced. Obviously it was pre-existing and not something I could have done on the drive home. The service technician I worked with was awesome, super nice guy, very happy with that service. Yet when he gave me the news he also said the sales manager wasn't going to take care of it and it was going to be $1,000 to fix. I was very frustrated to say the least, as this was something I expected to be taken care of based on the word of the salesmen. So trying to meet them in the middle I asked that they, at the least supply the parts, then I could perform the work myself. About $260 in parts total. I called the service manager a few times, never got a hold of him. I left a message, never heard back from him. At this point they lost any future business of mine, because above anything I value a person word, and in this case they don't at all, its all about making the sale.
Sophia719
Nov 3, 2016
I highly recommend contacting Steve Allen if you are in the market for a new or used vehicle. Steve was knowledgeable, upfront, and honest in answering all my questions. He stayed in contact with me and updated me about the vehicles I was researching online. The dealership is a couple hour drive from where I live, but I don't feel like I wasted any time by checking out Longmont Ford. I got a GREAT price on the vehicle that I wanted and had a good overall experience. Thanks, Steve!
April1996
Nov 1, 2016
I went into Longmont Ford to buy out my lease and my car salesman Anthony Nieto did a great job. I was nervous thinking it was going to be a hard process but he did great job and made sure I could get the best deal for my buy out. Very nice young man to work with and had great energy! I definitely recommend Longmont Ford and Anthony Nieto. Thank you for helping me buy out my lease and making it a great experience .
Drnsanchez
Oct 31, 2016
We loved our experience at Longmont Ford. There were plenty of vehicles to choose from and we felt no pressure to buy. Anthony worked with us until we were sure we knew what we wanted, and it took an entire evening. Thank you to everyone that helped us!
Greg B
Oct 29, 2016
I went to this dealership to drive a Ford C Max. The sales person was very informative and helpful as my wife had not even seen a C Max prior to this visit.I would recommend this dealership to anyone looking for a new or used car.
Sam
Oct 20, 2016
I purchased a 2015 Ford F150 XLT from Longmont Ford. Their prices were excellent. Dealing with Greg Milczuk was very friendly and pleasant. Thanks Greg. I have never commented on dealings with a Finance Manager but dealing with Chas was very exceptional. He was very professional and understanding from A to Z and worked to make sure all was satisfied with the deal. Thanks Longmont Ford for having these 2 gentlemen working there. They definitely took care of us very well and we will be back for our next purchase.ThanksSalvatore DiSalle
Greg n
Oct 17, 2016
My daughter took her car in for warranty work and was charged for a part they broke .Don't go here
Gladys
Oct 14, 2016
This is the worst dealership and the very worst service center. I brought my car in on a recall for the clutch they ended up giving me the car back worse than I brought it in and now they want to charge me 450.00 more to fix what they broke I have proof they broke it.
Buckeyes 1
Oct 7, 2016
Great truck buying experience with Greg Milczuk. Very easy to work with and decided on a price that worked for the both of us. Greg answered all questions in professional & timely manner. Highly recommend Greg and the sales team at Longmont Ford.
LS
Oct 6, 2016
We genuinely are completely satisfied!!! We have bought and sold cars all our lives. Working with Greg Milczuk and Longmont Ford totally dispelled all the car sales horror stories you hear about. We showed up for our appointment knowing what we wanted and what we were willing to pay. To our surprise Greg and his sales manager did not play any of those back and forth games. We quickly signed the paperwork and left with a beautiful red 2017 Ford Escape. Thank you, Greg!
mknight
Oct 4, 2016
Salesperson was great and had a overall wonderful experience.
BVV
Oct 1, 2016
Rich was professional, knowledgeable and efficient. I recommend him to anyone looking to purchase a vehicle. Thanks for making the buying process simple.-Boyd V
Knkgrams
Sep 29, 2016
Just bought a new F150 Platinum and Darren was super patient and kind through the entire process. Really appreciated working with this dealership and Darren!
SSULLY
Sep 26, 2016
Go see Andy. Great friend, honest, caring and willing to go the extra mile for anyone. Thanks again to everyone at Longmont Ford for all their hard work.
Tamim
Sep 1, 2016
The two times I stopped just to browse on my own & I was approached by the same salesman. Each time I expressed that I was just looking on my own to give my husband some ideas. I "Loved" how the salesman respected my wishes & stated if I had questions to just ask. We met with the salesman after work & miraculously got the vehicle we wanted in the color we wanted & fully loaded because it was just being traded in. We were completely blessed.
Mitchellg317
Aug 31, 2016
Andy alore was awesome to work with helped me out as much as he could very good experience definitely will go back to Longmont ford in the future
Willy22
Aug 31, 2016
I have been working with Andy for a long time, he has always taken such great care of me and I know that he will help me make a great decision for me and my family! Call Andy!
Twonewcars
Aug 29, 2016
We have purchased from Longmont Ford before but 1st time having the pleasure to work with Andy. We stopped by a few times and told him what we were looking for, price range, etc. we did not purchase for over a month and the main thing here was no pressure or games played. We stopped by again in early August and wouldn't you know it we purchased 2 brand new vehicles on the same day. Great service and Andy worked with us to get it done and actually delivered the 2 vehicles directly to our home the following morning.
Hink1
Aug 26, 2016
Worst ! Rude service department - treat you like your bothering them no time to help you! Will never deal with this place again!
NMI
Aug 23, 2016
My experience. Bought a 2011 Ranger here - went fine, decent price. After 4 years had a flat tire and discovered the spare tire did not fit this truck. To get a wheel and tire they charged me $228 for the wheel and $147 for the tire. Stupid of me not to go elsewhere. I could have gotten a wheel for $60 to $100 and the same tire for $73. I spoke with a sales person who basically questioned my story about not getting a spare that would fit when I bought the truck.
JessyP32
Aug 17, 2016
My family just purchased a used 2008 Mustang GT from Steve. He made it quick, easy, and simple. We all love the car and appreciate his help so much!
COHollands
Aug 8, 2016
Three things we look for and appreciate in a Salesperson... 1 They know the product they are selling. 2 They are personable and easy going. 3 There are no high pressure tactics employed. Darren Berkow scores highly in all three categories. Darren's background as a Ford Service Technician gives him insights that you can't put a price on when working with a salesperson to make the best purchase possible. He assisted us in finding exactly what we were looking for after a brief discussion of how we intended to use our newly acquired F-150. The truck is everything I have been looking for over the past few months. We highly recommend you ask for Darren if you are headed to Longmont Ford in search of a fair deal. We were introduced to Longmont Ford about seven years ago when I took our 2002 F-150 in for service. I've been a loyal customer since that time. Their staff is top-notch, in our opinion.
brad
Aug 1, 2016
Had a very pleasant experience working with the team at Longmont Ford. Darren Berkow was great in helping me dialing in a fair deal with competitive pricing. The entire process was seamless.
Shaaland
Jul 30, 2016
I would like to thank Longmont Ford for a great experience and very helpful salesman Ed Trejo who went above and beyond our expectations. We will definitely be back.
Irock3399
Jul 29, 2016
I have purchased several vehicles from Longmont Ford, and have had nothing but excellent customer service. This purchase was nothing different. I will be a lifelong customer to Longmont Ford.Thank you,Herman Vigil
CandoJ
Jul 27, 2016
This dealership was by far the best we have ever came across, and we have dealt with many dealerships. The professionalism and the high standard of customer service was sensational. Ed and Dustin Sappington were both great to work with. We have never went through such a smooth transaction with a dealership. We have had our truck for a week now and couldn't be happier.
Maurice Adcock
Jul 25, 2016
I am a return customer stand up honest car salesman and great experience.
Mattyguu
Jul 19, 2016
Darren Berkow was one of the two most helpful people I have ever come across in the cars sale business!! This man not only took total responsibility to find me the amazing truck I decided to purchase, but also stood behind every word he said (almost unheard of in the car world). I would give more stars if at all possible, this man deserves a promotion!! Darren, I greatly appreciate the help you have provided. Secondly I would like to thank rich McAllister, thesee two guys are by far the most amazing people to help anyone with a big purchase, you both have done me great justice, thank you!!!
Joel.satisfiedcustomer
Jul 14, 2016
I was very pleased with my experience working with Rich Waters. He went above and beyond to help me with my purchase and maintenance questions. He has a tremendous knowledge of vehicles - bumper to bumper! Truly and asset for the customer and the dealership.
Chenak
Jul 13, 2016
My Wife and I recently purchased a 2009 Pontiac Solstice from Longmont Ford. The car is "cherry" and feels like new! Almost seemed 'too good to be true'! Greg Milczuk showed us the car, then Rich Waters walked us through the purchase paperwork and recommended a visit with the on-site Allstate Agent (Tom Plott) and an independent mechanic to evaluate the Solstice. Dustin Sappington pulled the financial elements together. We were more than pleased with the professionalism of this entire team. Later, LF called to say they had discovered an extra key and fob which they mailed to us. 3 Thumbs Up!!! We are definitely impressed with Longmont Ford! And, the Solstice will be cruisin' down Main St in Longmont on July 23rd during the classic car cruise. GREAT JOB, Greg, Rich, and Dustin! T H A N X !!!
jb
Jul 11, 2016
Just purchased a new Ford 150. Darren Berkow. was our salesperson. He was knowledgeable, courteous, and more than willing to work with us. We liked his "no pressure" style and would definitely recommend him. Thank you for a pleasant buying experience. .
nfiguresk8
Jul 6, 2016
We have purchased a used F150 from Longmont Ford. The sales experiences was one of the best. Never felt pressured, patiently answering our questions, and giving us the time to make the best decision for us. We arrived right at closing and Steve Allen took his time with us and never made us feel like we were inconveniencing him. I would use Steve in the future and believe he is a huge asset to the Ford family. Thank you
Happy New Ford Truck Owners
Jul 4, 2016
We bought a F150 truck at Longmont Ford on June 29, 2016. We had an absolutely outstanding buying experience with the salesman, Steve Allen. The shopping and purchasing experience was very positive and this was all due to the expertise and professionalism of the salesman, Steve Allen. He answered every question we had and knew everything about Ford trucks. We will not only return to the dealership with our business but we will recommend Steve to friends and family!Bob & Jan
GG
Jul 3, 2016
We made a deal on a 2016 F350 DRW my trade is broke down in Moab. Sales manager Jeremy Lindstrom and sales rep.Sean Queen were made fully aware by me and by Moab Ford of the engine failure of my 2008 F450. Jeremy talked to them at least 3 times that I know of. Sean talked to them 1 time that I know of. They knew fully that the engine had some sort of a failure and that it has not been torn down yet and inspected for any kind of coverage by Ford. Since I had a vacation already paid for at Lake of the Ozarks I accepted an offer of literally thousands less then my f450 was worth. Dealer and I signed necessary documents and I received temporary registration keys, bill of sale, purchase agreement etc.. A storm passing overhead stopped me from taking my new truck home (much to my regret) so I asked Sean if I could leave it here overnight and he agreed. Next morning I went to pick up my truck and to my surprise it was "pinned" inside and I could not get it out. Seems as though the general sales manager Pat Grooms did not like the deal that all parties agreed and signed to and the 3 of them tried to "bully" me into signing additional "I owe" documents even though they already knew we had a deal and the condition of the trade and I took close to "rough trade in value" on NADA site. We have a legal binding agreement and everything was disclosed by me about my trade and verified by another dealership..Jeremy was fully aware of the f450 as he was in contact with the dealer that had it in service. Now Pat Grooms thinks he does not have to abide by a legal binding contract and un confiscate my new truck. If a buyer wanted to unwind a car deal a dealer would not let them and they should play by the same rules. Just because now they think maybe they made a bad deal they still need to abide by the agreement we have. I have contacted the Ford Customer Care, The Longmont police department, and I just filed a complaint with the State Attorneys office, I am waiting to speak with my private attorney. I have literally bought over a hundred new vehicles over the years including Harleys, Super Duty's, American and European cars and exotics, not to mention high dollar boats and I can honestly say I have never seen anything like this. I have never ever posted anything about another human being on the internet but Pat Grooms is one shady character with absolutely no morals what so ever!!! Ford is an exceptional company with some exceptional products and employees, how and why this man ever got employed by them is beyond me, they should cut bait and run! I will update this when appropriate.
JeannieR
Jun 30, 2016
My experience was great! Elya was awesome! I will definitely buy here again.
Happy
Jun 30, 2016
All of the staff at Longmont Ford were very helpful and knowledgeable regarding the new car I looked at.I highly recommend this store. Thanks!
Supesrh
Jun 30, 2016
Ed Trejo went above and beyond to help me get this car. As long as he is at Longmont Ford, I will keep coming back.
Thrilled
Jun 30, 2016
I bought a new truck from Steve Formby at Longmont Ford. He was very helpful finding just what I wanted and needed. He didn't try to sell me something I didn't need. Sending all my friends to Steve. Thanks Longmont Ford and Steve for making it a pleasure to buy a vehicle.
Trevor
Jun 24, 2016
Andy was very friendly and particularly helpful when I went to buy a car at from him. He even went out of his way to make sure I got the spare key from the previous owners. I don't think I've ever reviewed anything online, but with the extra work he put in after we made the deal, it's the least I could do. I would certainly recommend working with him if you're looking to buy a car here.
Jim
Jun 19, 2016
We were so lucky to have gotten Darren Berkow to help us with getting our F150 pu. He was very patience, helpful and just a wonderful person to work with. It really made it so much easier with his help. MR
jjkkll99
Jun 14, 2016
After looking for a Ford Escape for several months in Denver, we found a great deal on the perfect car in Longmont, very worth the short drive! We had called ahead and had the car ready for a test drive, Codey was super friendly, not pushy at all and very knowledgeable about the car, he was great to work with. Everyone we dealt with was very no-pressure and really felt like they wanted you to end up with the right car at a rate you were comfortable with. Codey Gray was a great salesperson who helped us get a great deal on the car as well as a great deal on my trade-in. Have not had any experience with the service shop but as far as a sales experience would highly recommend Longmont Ford!
Kevin Gregory
Jun 10, 2016
Had to buy a new car as ours was totaled in an accident. Many of the auto dealers did not have the car that they advertised, often times it appeared that the listed vehicle was "bait" just to get us into the store. Not only did Longmont Ford have the car, but it was as advertised and the sale was quick and easy. Thank you for helping us out Elya!
Kathy McKinney
May 31, 2016
Went to Longmont Ford looking for a Ford Focus ST on May 25th. We were looking for a car for our son that would be affordable for him after graduation. Our Salesman Codey worked really hard to make sure we got the deal we wanted. Would recommend Codey Gray as a salesperson and will be back to buy another car when we are ready. The McKinney's
Jennifer A Hurtado
May 30, 2016
We went to Longmont Ford on Memeorial day looking to get into a ford Focus. We worked with Steve Formby and he was great. He got us into exactly what we wanted and it was easy and very quick.
Erik
May 29, 2016
Darren Berkow gave me a great experience at Longmont Ford. He was very patient with my selection of an immaculate F-150. Having a background as a technician, Darren is the right person to answer your questions. He is the non-typical sales person in the sense that he gives you the space to think and to answer your questions as needed with no pressure. If you are interested in a vehicle, talk to Darren.
Richard
May 24, 2016
I bought an used 2014 Jeep Wrangler from Sean Queen the other day. I had made an appointment with Sean to look at the Jeep. When I drove up to the front of the dealership, I noticed that the Jeep had been brought out front. Sean greeted me at the door, and we looked over this car. I liked it, and i liked Sean. He is a very knowledgeable and friendly sales person. After looking at the Jeep, we went back to his office. Sean showed me several documents pertaining to this Jeep. We talked for a while, and agreed on a mutually beneficial price. All in all, I will buy my next cat from Longmont Ford and i will work again with Sean. The overall experience was a huge plus! Richard
Brandon
May 24, 2016
Andy Alore made my car buying experience quick and easy! Very knowledgable about the vehicles on the lot and has an answer for everything!! Highly recommend this dealer!
Mkappeli
May 24, 2016
I've gone through Andy twice to purchase cars. The first time I was in a bind financially, had two kids and a failing vehicle. Andy helped put me into a car I could afford that would be safe for my family. He also advised me about what to do with my old car, the route that would be most profitable to me. Four years later I was in a much better position. I came back to Andy(even having moved 4+ hours away). I purchased a new Ford Expedition and couldn't be happier. Andy's integrity far surpasses anyone I've ever worked with. His dedication to his clients and community are admirable. I still will never use anyone else to purchase a vehicle no matter how far away I reside.
Pam Galloway Ford
May 24, 2016
We couldn't be happier. We have been looking for a truck for a LONG time and dealt with a lot of shady dealers until we found this place. VICO ANTILLON is an HONEST car dealer (I know, an oxymoron to some) and the entire staff that we met were really caring people. They were not just salespeople, they were like family. They wanted to know our needs and concerns and did everything in their power to meet our expectations. We didn't get quite as much as we wanted for our trade-in, but they tried to match the price as best they good. Moreover, the price that we received on our used vehicle was the best out there and that's what caused us to take the trek to Longmont. It was well worth it. There won't be any buyer's remorse from us. They have earned our business for life. I don't say these things lightly. I am an avid believer in writing honest reviews and I thank those who do the same.
Wallers76
May 24, 2016
I cannot say enough nice things about Andy. I came to Ford to check out a Ford Expedition. Andy was the first one to approach me. He was very friendly, not over the top at all, and made me feel comfortable. He showed me the two Expeditions they had on the lot. I was really impressed. I called my husband on the way home and told him all about Andy and the car. He then went after work and test drove the car. We proceeded to work with Andy and he found us the car we wanted. He has been really helpful in answering any questions we had. And he always responds to concerns through text very promptly. Andy is awesome! That's all there is to it.
Dags
May 21, 2016
My wife and I just purchased a new Ford F350 from Codey and Elya at Longmont Ford. We were extremely pleased with the complete experience and would buy another vehicle from them again. We would recommend them to any of our friends. The dealership experience was very nice and did not feel pressured in any way.
grand vatarkdog
May 19, 2016
When you take your vehicle in for an ex haust leak and a leak in your windshield Th e exhaust leak took some time got i t done didn't do anything about the leak in the windshield except leave fingerprint marks on it. You talk to the service manager and he says o the tech said it has to Many Bad Pits In It And Needs replaced!! Unacceptable They said they would take care of it for me. WAY TO LEAVE A CUSTOMER
J Paul
May 19, 2016
He was absolutely great and provided exceptional service. We definitely recommend seeing Darren if you are interested going to this dealership. Everything was handled professionally and in a timely manner.
Paul VonFeldt
May 14, 2016
I had just left another dealership that had wasted my time and wasn't in the mood to deal with people who only care about is their bottom line. It was the complete opposite and a pleasant surprise,at Longmont Ford. Salesman Steve Allen and the rest of his staff went above and beyond to make their customers happy.
Shredder
May 11, 2016
I helped a friend get a decent deal here but I was never able to get one for myself. This was the nearest dealer to where I lived but gave the worst trade in quotes. As for used cars, be sure to check the net first because on the SAME car they'll put a lower price online. Shady.
M&M
May 10, 2016
Thank you to Darren who made a special effort to meet us at the dealership on the day we said we would be there. Our experience went as planned and Darren was knowledgeable and professional in answering our questions. We are return customers and expected nothing less than the courteous detailed attention we received. M&M
grand vatarkdog
May 10, 2016
The sales stuff very friendly one sales man in general helped me out and made sure everything was great... Steve Formby did great and when I had problems with my tires he went right to the boss they put new tires and rims on that went to a 2015 F-150. Just wish they would have inspected My vehicle first Thanks Longmont FordKen Spurvey
happyinwp
May 8, 2016
Thank you to Ed (and Dustin) for a great experience in the purchase of our used Electric vehicle. We will be back to buy that truck!
zx11
May 4, 2016
Rich did a nice job in helping us select a vehicle that met our needs with in our price range. Thanks for taking the time to answer questions and support us in the decision process.
HDFOCO Explorer
May 3, 2016
The Longmont Ford Dealership was highly recommended by my neighbor who purchased a F150 truck last year. He was spot on with the recommendation. The Longmont Dealership had the largest selection of 2016 XLT Explorers to chose from in Northern Colorado and North Denver. After my initial call to the dealership, I made contact with Greg Milczuk. Greg did an outstanding job obtaining our vehicle requirements and providing us with initial options to view online. Comparing the numerous dealerships online, Longmont had by far the easiest search tools to compare vehicles and prices. Overall experience with Greg and the Longmont Ford Dealership has been great. Greg and the rest of the team are friendly, professional and great to work with in purchasing a vehicle. Greg definitely exceeded our expectations in this vehicle purchase! Thank you! Herb G
Donna
Apr 30, 2016
I would like to just take a minute and let you all know that we had a wonderful experience at Ford with Ed he is very knowledgable and willing to take the time to show us several options we could take advantage of. Thank you for allowing us this pleasure.
Alexander Ott
Apr 29, 2016
I first met Mr. Trejo not at the dealership, but my church a year ago...fast forward to a couple weeks ago and my previous car kicks the bucket!I met up with Ed the week after and I laid out my finances, budget, and my ceiling cap. He did not push but showed me all of my options that were available. I didn't pick anything at first, but waited a few days. I chose the car I wanted and Ed not only had it ready for me to try out the moment I got there, but the paperwork went through extremely quick as well!The financer who worked for me was awesome and personable as well. He showed me all of my available options and I was able to make a very informed choice.After that, I left the building holding a new set of keys!The vehicle was a very fair deal. One owner with a great carfax history, 107k miles, and a reliable vehicle. The Lord is very good!
Rodney1109
Apr 29, 2016
Sean our salesman was very helpful in our purchase of our Car. I believe it was the fastest car purchase we have ever done. His attention to detail of our needs during our purchase made it worth while.thanks
mcintyre12
Apr 28, 2016
I am in the car industry and even I know what a hassle it is to buy a car better yet a pre-owned one. Carey was awesome, low stress and informative. I will be upgrading at this store in another two years. It's good to know places like this still exist. Thanks guys!
Gwiddyn
Apr 25, 2016
While looking through their online postings I found the unicorn car. Right year right mileage all the bells and whistles I was looking for etc. So I called and spoke with Greg about the car. He sent me an "updated and more accurate description" of the car by email, which confirmed that it was indeed the unicorn I had been hunting for. So my husband left work early, and we drove the 2.5 hours from the springs to go view and test drive. We had every intent of leaving there with two vehicles.When we arrived Greg had gone home for the day and left no notice for us or anyone else that he was gone. After a few the receptionist connected us with Andy. Andy went and got the keys and we left for a test drive. With in about 30 seconds we realized that the online post and Greg had both lied to me. Not only was this not the unicorn, but it wasn't event the unicorn's little brother. The mileage was wrong, there was no navigation, no back up camera, no improved audio package, etc. Andy was at a loss. He had no idea what was going on, and kept telling us that from the paperwork this should be the same car with those bells & whistles. In the middle of the drive we pulled off the road to double check the VIN, which matched with the emails and the online posts etc.After returning to the dealership Andy went and found his manager (Chris? Honestly I've forgotten his name. ** After looking through the employee photos it looks like this guy's name was Pat**) who offered to put in aftermarket items to bring the car closer to what we were here to see. So we discussed adding in a back up camera and navigation system etc. Chris? promised us everything we wanted would happen and in a week or so they would deliver the vehicle to our home in the Springs. Queue up 2 hours of sitting and waiting while they figured out paperwork. Finally we drove home exhausted and frustrated, but thinking we had what we wanted on order.The following Monday we get a phone call from Andy saying that he was unable to put in the aftermarket items we were promised. He then went on to offer us $1000 off the sale price in exchange for not being able to put in the $3000 worth of aftermarket products we had agreed on. Not once was there an apology for wasting our time. Not even mild regret for losing the sale. Needless to say we told them to take the whole contract and kill it.I will NEVER deal with these people again. And I strongly encourage every single one of you to run in the exact opposite direction of these guys. Longmont Ford is the reason we should be able to give zero stars in a review.
Ford150
Apr 20, 2016
Steve Formby is an outstanding customer oriented sales person. He made the process easy and enjoyable while providing valuable input and recommendations. It put the customer first. Outstanding!
indiagk
Apr 18, 2016
They were good on trade value and helping me find the right truck and didn't try to sell me into anything I didn't ask for.
AF/DBC Mom
Apr 8, 2016
Having had an awful buying experience a couple of years ago at another Ford dealership, I was so relieved to have the total opposite experience with Carey and Longmont Ford. As a single woman doing the negotiating on my own, I didn't feel pressured or badgered at all during the process. I loved my 2014 Fusion Titanium AWD, and was thrilled to be able to replace it with a 2016. It's an awesome car in the snow.
Dick Williams
Apr 5, 2016
I recently purchased a truck at Longmont Ford. Very pleasant experience working with Rich. I would recommend Longmont Ford and Rich to anyone who asks.
ryancruse
Apr 5, 2016
Ed Trejo and the rest of the guys at Longmont Ford were very easy to work with. They were on top of every single detail and were more than willing to make things right (within an hour) when I found the spare tire hardware was missing a month after purchase. They made sure that our purchase experience was a great memorable one! I was surprised at how easy and fast they made the buying experience go! Thank you guys for taking care of us! Cheers!
Disappointed
Apr 3, 2016
Slippery, shady, dishonest. Incompetent. Longmont Ford exemplifies all that is bad about auto sales.I ordered the F150 and negotiated the deal as I have done in the past from this and another dealership. I figure that if I am going to pay $55k for a vehicle, it should be equipped EXACTLY as I want it. Previously, when I have ordered trucks it took only 4-6 weeks to get it built and delivered. This time it took 9 weeks. No big deal. The sales rep, Elya, sent me a text photo of the truck the day it arrived. I immediately noticed that it did not have the tow mirrors that I had ordered. To me this was a very important feature. It turns out that the fleet sales manager, Jerry Derden, made a mistake in ordering the truck. Everyone makes mistakes and Jerry was apologetic, but Longmont Ford was not at all willing to correct this or their subsequent errors. I was given the choice to either accept the truck as is or wait 9 more weeks for them to order a new truck. The tow mirrors add just $165 to the price and can be added at the dealership. Even though it was their mistake, the management at Longmont Ford refused to make it right by swapping the mirrors. In fact, the sales manager, Brent Danner, refused to even come speak with me when I came to the dealership to discuss the situation. But I thought I really wanted the truck, so I decided to GIVE the dealership my additional $500 factory ford incentive if they would swap to the tow mirrors. To this they agreed, but their tragedy of errors and miscommunication continued. The mirrors were to be overnighted and installed on Friday. I received no call from anyone until I called on them on Monday. The sales rep, Elya, was out of town, so I spoke with Jerry Derden. Jerry said that the mirrors had arrived but were not yet installed. They were to be installed that day or the next morning (Tuesday). I received a call from the sales rep, Elya around noon on Tuesday, They had still not installed the mirrors nor had they even started with installing the bedliner or mudflaps!! WHY? They had had the truck for 9 days! The truck would not be ready by Wednesday as planned, but I would pick it up on Friday. When I went to pick it up, the mudflaps they had installed looked like something that belonged on my sons toy truck. WOW. This time it was my bad. I apparently needed to specify that the truck should have real mudflaps. I went to the parts department and got the cost of their mudflaps. Since I had not specified in the original agreement, I told Elya that I would pay the difference for the mudflaps if they would just swap them out. This would be a few minutes work. Elya came back after a few minutes and stated that her general sales manager (Pat Grooms?) told her that they were not going to do any more work on the truck, not even to swap the mud flaps that I was willing to pay for. This was the last straw for me. Something was telling me that this was the wrong place to buy anything, much less a $55000 truck. So, I walked away.Update 3 weeks later. Longmont Ford still has the truck, they have removed the tow mirrors and the flimsy mudflaps.
Bev & Bob
Apr 1, 2016
We had reservations about the hassle of shopping for a new truck, but Elya Hull provided a very pleasant experience for us!!! She was knowledgable, honest, and accommodating!! However, we did not appreciate being approached for insurance quotes and extra warranty packages by others at the dealership when we were focusing on buying a truck and were already on overload after having spent hours there.
MikeE
Apr 1, 2016
Carey Walters made the purchase of my car a breeze. I appreciated having all the paperwork finished when I arrived. Vehicle was clean and the only issue I had was remedied within the first week.
briwold
Mar 30, 2016
Even though the dealership doesn't negotiate prices, their selling price was very fair to begin with. My boyfriend and I had a lot of questions to ask ourselves about buying a car together for the first time and Carey was patient with that. Thanks for the help!
Andybk4x9q
Mar 29, 2016
Carey is very good to work with. Car buying can be a very stressful undertaking. However, Carey took the stress out of the experience and actually made the entire experience enjoyable.
Dean95
Mar 29, 2016
This dealership was spectacular with dealers and employees helping with my first purchase. Carey Walters made my first purchase non stressful and not awkward. He knew all the features on the truck before I even stepped in and gave me options of buying my pickup I'd recommend him to anyone.
GoFord
Mar 29, 2016
I love new cars, but hate searching and finding that perfect one. Elya was very patient, understood what I was looking for, was extremely knowledgeable about the vehicle features and spent the time to be sure I understood the features and how they worked. With all the bells and whistles on my new Escape, the time she spent with me was invaluable. The young man who did the final paperwork did a great job too. He was prepared and got us through that part of the process very quickly making sure I knew what I was signing.
HDrider
Mar 29, 2016
Carey was exceptional finding the car we wanted, several test drives to help us. Easy to work with too. Sales mgr would not come close to our price, one I researched and knew to be reasonable. Even though we compromised on some desired features to buy off their lot, sales mgr said "no haggle" pricing, he was all in. Then business mgr told us a loan rate two points over what we ended up getting at another dealer, and at our price, later that same day. We'll be back for a F-150 from Carey but sales mgr better believe me when I make a serious offer.
Mirsada Dacic
Mar 29, 2016
I found what I was looking for.. I Bought a Ford T250 ( Cargo Van) for my business. I was very pleased with my experience working with Carey Walters.Carey was an easy person to talk too and made my buying experience easy! I Never felt pressured into anything. I will buy from Carey again. Mirsada D.
carguy
Mar 28, 2016
I bought my car over the phone from a craigslist ad. I paid the advertised price of $9000 plus a dealer handling fee of $599 as disclosed in the ad. when I drove to Longmont from Aurora to pick it up. they told me there was an additional fee of over $600 that was manditory but undisclosed. when i walked out to return home the finance manager stopped me in the parking lot and said they would waive the fee. then they asked me to sign a form that said everything that was offered to me was optional
Stagestar2
Mar 25, 2016
Everyone was super awesome when I went to buy my new car! Elya Hull was the salesman we worked with. She was very helpful and explained everything so it all made sense!
Adrian Garcia
Mar 22, 2016
Elya Hull did a great job in helping us select my vehicle. She was patient with us & knowledgeable about the vehicles we were looking at. Inventory was abundant the finance dept got us thru quickly. We are repeat customers & they took that into consideration on our selection of our 'new' Ford F150. Thanks to all at Longmont Ford & Thanks to Mr. Peebles for a great dealership.
Gregers6
Mar 17, 2016
In the past I bought my cars in Denver. After meeting Steve and Kyle and buying my car from Longmont Ford it was such a pleasure I will continue to buying all of my cars from Longmont Ford in the future. They have earned my business by going over and beyond to meet all of my family needs for decades to come.
Keith2013
Mar 17, 2016
We appreciate not being pressured during this buying experience, Steve Fornby was very helpful and answered all of our concerns. Just a note Steve sold us our first new truck in 1986 at Fornby Ford in Fort Lupton, he is still the same gentleman now as he was then! We are certainly more than happy with Steve and the other employee's that we came in contact with.
njstewart
Mar 16, 2016
Our experience at Longmont Ford was amazing. Our Sales rep., Steve Fromby, made the entire process comfortable for us. He was professional, well informed, diligent and a real pleasure to work with. The other staff were all pleasant and customer service oriented, especially Dustin Sappington in Finance. We came home with a great Ford Explorer Sport. We can recommend Longmomt Ford to anyone without reservation or qualification.Neil & Deb Stewart
Ss229
Mar 13, 2016
We went in and planned on buying that day. We were tossed around and once we began to make a plan. The salesman would get a different manager involved. Lasthe one we worked with was a total jerk. Literally didn't take the time to figure out our situation. Asked if there was another car we were interested in and then said nice working with you all in one breathe. Soo rude. We went to Brighton ford and ended up driving away with a car off the showroom floor.Also, while at the other dealership we met 2 other couples that had the same terrible experience. We were all purchasing. Longmont's loss!
DeniseK
Mar 13, 2016
Sean Queen was very helpful in our car search. He assisted us in finding just the right car for our needs and budget. Our transaction was very smooth and we were pleased with the service and professionalism Sean gave us.
Customer
Mar 12, 2016
I just wanted to let you know about the great experience I had today, the lady at the front desk was wonderful and knowledgable, my oil change was quick, my car was washed as well. I drove from Broomfield because my experience at that dealership wasn't very positive. Thank you for a wonderful experience!
Ruoxi
Mar 10, 2016
Nice price and nice people, not much I can say. Elya was very friendly and patient. The test drive went well so I decided to bought it, pretty simple and straightforward.
Bott
Mar 8, 2016
This dealership is full of very excited dealers that are wanting to sell you a car. The dealer I worked with, Carey Walters, was very nice and gave me all the information that I needed about the 2011 Ford Escape I went to go look at. Automatically fell in love with the car so I asked for a trade-in on my Volkswagen Beetle, however they were only willing to give me $500 for my car so I had to walk away and sell my car on my own. I put an add on craigslist and within a day I sold my car for $2000 and went straight back to Longmont and purchased my Escape. Carey was a great guy to work with and did everything I could to help me out, however the financing department needs to work on their social skills. Working with a gentleman by the name of Chaz, I was personally scared into purchasing an extended warranty that I was not wanting to purchase. Using the language, "I don't sell cars without this warranty" "I have no problem having you going across the street and buying a car there" Sitting carless in a finance office, this is scary language to here. Overall though the experience was good and I love my Ford Escape!!
Steve in Longmont
Mar 6, 2016
Greg Milczuk was very easy to work with. Actually listened to my wish list and my budget and found me the Ford Fusion that fit the bill. No hassles, no pressure. Drove away with the car I wanted at the right price. He even went the extra mile to print out the lengthy user manual to replace the empty spot in the glove box. Thanks Greg!
Yoshi.yuti
Mar 4, 2016
I had a wonderful experience with joey, i previously had a not so good experience at ford with another salesman he wouldn't listen about what i wanted or try to work with my budget. I knew i wanted the ford fusion so i got a referral to joey, and he was great he listened and worked with my budget and did everything he could to make things work for me. I walked out with my ford fusion that day and its exactly what i wanted. I suggest joey when you go to ford hes a great salesman!Also kyle in financing was great too! He takes your budget and tries to make the most of it. Together they are a great team!
DrHaus
Mar 1, 2016
Wanted to leave some feedback for these guys. I shopped around the local area for a new 2016 F150 Lariat, and nobody could touch the online listed prices offered. I qualified for the X-plan, and their open pricing model even beat that. I also had a trade in and feel like the negotiation went well - no pressure and very up front about value and costs. Also both guys I dealt with - Mike Eckstine on initial visit and this past weekend with Ed Trejo, were very easy to speak with and were very helpful. Again, I like the softer no-stress approach and would definitely recommend this dealership. Also, no pressure from the Finance guy either.Finally, one cool thing is that Ed pulled my truck into the showroom to review everything before I left, which was really cool. Between that and the free tacos in the service area I left very happy!
Denise
Feb 29, 2016
Went in on Saturday the 27 and got a 2016 ford explore and ed Trejo help us out he was wonderful. He explained everything to us I would highly recommend anyone to go there and ask for him this is the 2nd vehicle I buy from him.
Vamsi
Feb 29, 2016
We deal with Greg Milczuk regarding the used car Nissan Altima, He is awesome and very active and friendly,he worked very well on this process of buying the car,i would like to recommend to others about the Longmont Ford especially due to the Great Service which i have received from Greg Milczuk....
Weddle702
Feb 28, 2016
As an out of town buyer it was tough getting calls bad and setting up a deal at first. Hours and days with no call back. At first I had a salesman who I felt was not motivated to sale a car and that I was the bother calling from out of town. Then differ stories on what I needed to do to lock down the vehicle I wanted to purchase. Very frustrating. Finally just had to be a bit more aggressive and let the salesman (Carey) know how unhappy I was. After I booked my flight to get up there it seemed like the tides turned. My salesman would not be there though when I arrived. But he did set everything up to for me. Elya hull was there waiting for me when I arrived and the experience went way up. She was very helpful and seemed to have my best interest going through the rest of the deal. She was great. So if you are in town or out of town call Elya Hull she will get things done. Last thing. The only issues with our vehicle was it first was commissioned in Canada so the MPH and KPH are switched on the speedometer. If you can deal with that then you can get some great deals on used vehicles.
jrmiller1980
Feb 26, 2016
I find my truck online that i wanted. Emailed the dealership and Ed called me right way to set up a test drive. The next day we tested it out and next thing you know I am driving it home! There was really no hassle. Didnt pressure me to buy it or any other products. I was in and out very quickly compared to any other car dealership I have been too. I appreciate their buisness
cineamom
Feb 23, 2016
Steve our salesman was very helpful. Open and Honest and I would definitely return to Longmont Ford mainly due to his great service. Kyle in finance was very thorough and efficient. Steve also referred us to All State Insurance which will be saving us on our auto and home insurance needs . Great experience all around! Thank you
DWRMKR
Feb 20, 2016
We worked with Elya Hull on a used car purchase. I first contacted Longmont ford via the internet chat with some questions about a specific vehicle. Elya answered quickly and called me with more information. We scheduled a test drive and were able to take the vehicle for a few hours to take an extended look a the vehicle. Once the decision was made to purchase it, Elya started the paperwork before we arrived back at the dealership to make everything go faster. There was one specific maintenance issue that needed to be fixed and Elya got the vehicle into the shop while we were finishing the paperwork and got that taken care of so we didn't have to make a return trip to the dealership. I would recommend Elya Hull to anybody who is looking to purchase a vehicle. She is very easy to work with and does what she can to make the process go faster and smoother.
Daveremus68
Feb 18, 2016
Elya and Steve were awesome! They teamed up and made sure I got the car I wanted. The whole process was completed in just over an hour, and I love my new car,.
1234
Feb 10, 2016
If you want to be intimidated by a sales consultant ask for Elya Hull at Longmont Ford. My spouse and I brought in our trade for an appraisal and was met at the door by Elya Hull who proceeded to be verbally forceful in the foyer of Longmont Ford in front of several staff members and customers. We requested she not have the appraiser put down our convertible top since there was a foot of snow on the ground and she kept persisting to do this when it could of really damaged the convertible on our sports car due to cold temperatures. The appraisal to follow was about $5,000 less than car value by Kirk the manager at Longmont Ford. So if you are looking for a great deal on a trade and customer service avoid this Longmont Ford dealership.
happy123
Feb 7, 2016
Gene and Ed were real helpful in getting my situation taken care of. It was unusual but we needed to trade a car we just bought and they were great.
longmontray
Feb 6, 2016
I started looking for a replacement vehicle about 4 weeks ago. I always cruise the lots on Sunday when I am not bothered by pushy salesmen/women. I found the 2008 F-150 pickup on the lot with a very reasonable price posted. I also found another F-150 at another lot in town. I returned to the lot on Monday and met with Ed. I arranged for an inspector to check out the truck prior to buying. It checked out very well. I then started to work with ED on the inspection list and the pricing. We were done in less than 3 hours with the whole process. I will return to this dealer for future needs. PS I have always been a Ford guy!!!
Jodilee13
Jan 31, 2016
We enjoyed working with this dealership and Elya Hull. Our experience was very smooth and quick. Elya was very professional and polite and made sure we had no unanswered questions. We got a great used Chevy truck for our son.
Stephanie Boelens
Jan 29, 2016
I really enjoyed my experince with this dealership. They had a SUV I wanted for a great price. Ed Trejo was my sales professional and he was great, and very knowlegable about my new Explorer. They got me a great rate on my finaning also. Kyle was my financial guy and he was also friendly and knowlegable. I would recommend this dealership for your new ride!Stephanie
KB
Jan 26, 2016
We recently purchased a Ford Escape from Longmont Ford. Jim was our salesman. He answered all of our questions without leading us in any direction. He was truly there to be of service to us. He took care of the entire process without a bunch of normal car dealership negotiating issues. We have found a dealership for life.
2014 explorer
Jan 24, 2016
James "Jim" Cannon helped us find our suv, he was great at listening to what we wanted and at our price range. He was extremely patient with us all day. He was great at helping with our kids. With our experience today Jim is who we will go to from now on.
Steve Browne
Jan 22, 2016
Brent was very helpful when we showed up at 7 pm on a Thursday night. Needless to say it was nearly 10:30 by the time we finished our purchase, and we didn't feel rushed in any way. We are very satisfied with the purchase of our 2015 Ford Expedition!
JoeSolomon
Jan 22, 2016
Great experience from start to finish. Gene lead me through the entire process and made it seamless, and the follow-up was excellent. Would highly recommend both!
jorel12
Jan 21, 2016
Was helped quickly and went a very smooth process. Finally got the truck That I have been waiting for! I would come back here as well as send people here.
msb
Jan 21, 2016
Having just been in an accident I was not looking forward to purchasing a vehicle. Gene made the experience easy. Providing me with knowledge about the safety rating of the vehicle I was considering.Returning a few days later Gene was busy with another customer, so he introduced me to Alya. Alya was also very knowledgeable about the vehicle I was interested in. I bought the car! Also kuddos to Dustin in financing.
AC
Jan 21, 2016
The sales person was very professional and easy going. The only thing that I did not like was the cliche "must go to the manager to get approval".
carlos82
Jan 18, 2016
We had a great experience with Brent Rogers he was very helpful and helped us find a great car. The process of buying a vehicle is always so stressful but he made it much smoother. We are satisfied customers and highly recommend Longmont Ford and Brent Rogers !
jensnyd
Jan 18, 2016
Elya did a wonderful job of listening to what I needed and actually showing me cars that fit in my budget. She made the entire process extremely easy. I would definitely recommend her!
jessica82
Jan 18, 2016
I'm a first time car buyer, so was understandably nervous and a little ignorant of the process. Rich Waters was very kind and helpful, as were the rest of the financing and insurance staff. Very straightforward process and no gimmicks, or over the top 'honesty' promises. Their integrity was inherent and didn't need to be highlighted.
PissedOffGuy
Jan 17, 2016
After a week of emails back and forth, I called and told Vico I was driving up to look at a specific vehicle. After about 2 hours and about 140 miles one way, I arrive and am told the vehicle sold last night. A phone call telling me this would have been nice. This would have taken maybe 30 seconds to do. Instead I waste an entire afternoon and half a tank of gas to turn right around and repeat the drive. Vico proceeded to argue with me about the number I called to leave a message for him. I'll never set foot on this dealer's lot again.
Judy M
Jan 11, 2016
Steve Formby was very helpful in locating and getting my new car ready for me when I arrived to pick it up. He dealt pleasantly with my daughter and son-in-law who did the footwork for me. The finance person, Justin, was helpful and knowledgeable, as well, and the whole deal went very smoothly. Most importantly, I got the car I wanted, in excellent shape for a slightly used car, and at a very fair price.
fordreview
Jan 5, 2016
My search for a used truck that fit my needs and was in my budget ended at Longmont Ford. Gene was knowledgeable, helpful, and relaxed in his selling me a solid truck I can have confidence in. I found this dealership to be professional and vested in building lasting relationships with their customers.
SuzetteAlmjeld
Jan 4, 2016
Steve was very knowledgeable, helpful and had excellent overall service. I love my new FORD and am happy to say I will likely be a lifetime FORD owner. Thanks to Steve!
NewEdgeOwner
Jan 3, 2016
Went to Longmont Ford to see if we could test drive a few vehicles. Work with Gene and got to test drive the 3 type of vehicles we were trying to decide between. We test drove them all right in a row and Gene was very helpful in pointing out the differences between the vehicles. We ended up getting the Ford Edge, and it has been great so far.
730diesel
Jan 1, 2016
Rich was great to work with. Low pressure and did a great job of following up. I would recommend him to others who want a great experience.
R Corliss
Dec 31, 2015
Last Saturday I went to one dealership that tried to force me into a vehicle that I was not interested in. Then I went to Longmont Ford. What an awesome experience! I was shown several options and drove home in my new Edge! Jim Conner was very professional and was great to work with! I will definitely go back to Longmont Ford for future cars.
Batteryat2%
Dec 30, 2015
I will continue to seek out Ed Trejo to purchase my vehicles. He is honest, service oriented, and the most personable dealer I've had the pleasure of working with. I appreciate that he is not a high pressure salesman, and will work with us in our own time.
hab2015
Dec 30, 2015
My husband and I were shopping for a used vehicle in early November. Elya was friendly, honest, professional and diligent. We ended up not being able to purchase the vehicle, but if ever in the future, we are in the market, we will ask for Elya!
Iamfisher
Dec 30, 2015
Steve made my purchase easy with no hassles or games. It was a busy day at the dealership and Steve made sure we were comfortable and not forgotten.
lotsa cars
Dec 30, 2015
Carey was straight-forward to work with, and prompt with his follow up. No haggle pricing on the vehicle we purchased was fair. The whole transaction was easy. I have purchased four vehicles this year, and this one was one of the easiest.
Naname
Dec 28, 2015
Steve was just great in my buying experience. No BS, straight up honest guy. I would buy from him again. Bought a 2014 Ford F150.
cabfotboi
Dec 28, 2015
We went in on Christmas Eve day to purchase a new vehicle for our family. Jim stayed almost 2 hours over the time they were supposed to close just to help us out. Jim was fantastic to work with and helped us have a very Merry Christmas.
rcorliss
Dec 26, 2015
I went into Longmont Ford today to find out what my options were. The lease was almost up on my Edge. Jim help me and answered all of the questions my son and I had. He was very helpful and showed me all of the options I had. I really appreciated that! I will definitely recommend Longmont Ford to others!!!!!!!!!!
surprisedcarbuyer
Dec 22, 2015
Going to car dealers is not something I enjoy however Elya (salesperson), Brent (used car manager), and Rick (service writer) changed my mind. This dealership obviously values their staff and it shows! I have no prior association with this or any dealers or staff except the weird treatment experienced elsewhere during my shopping for cars.
JD
Dec 22, 2015
Elya made the transaction seamless and totally transparent. There was no guess-work related to the price; therefore, none of the back and forth often experienced at other dealerships.
matt64
Dec 21, 2015
It was a great experience. Gene was very knowledgeable on what i was looking for and he answered all my questions. e helped me get into my new 2015 F150.
Natori
Dec 18, 2015
It was a good experience. First time buyers, Rich was very helpful and nice! We were given a great price for the used 2014 Ford Fusion.
Brian1
Dec 17, 2015
Elya Hull had worked with me for months to find the perfect car for me. She went above and beyond to help me find the car I wanted.
Scott Crossen
Dec 15, 2015
I have not yet purchased a vehicle from Longmont Ford, but my experience with Brent Danner ensures that I will. In the snowstorm that occurred December 15, 2015, my wife and I managed to get both our cars stuck in the snow on a road west of Berthoud. It wasn't long before Brent drove up and stopped to help. He was able to pull my wife's car out using a chain attached to his Ford 4x4 pickup. My car was at more of an incline and could not be freed from a sideways slide. Still, Brent did all he could to help despite having to position his vehicle in a dangerous area on the road. Several times, he offered to drive me home (though he didn't know where I lived) and even stopped back to be sure I got the help needed. Brent was friendly and more than willing to help without expecting anything in return. If Brent is any indication of the service at Longmont Ford, I will definitely buy my next vehicle, there.Thanks, again, Brent. You're a good man.Sincerely, Scott Crossen
owentharpmusic
Dec 13, 2015
I came in to look at a Kia for the first time. The experience, although long and at times confusing went well. My first solo car buying trip was a success.
Terry Mamatsios
Dec 13, 2015
I had been looking on line for a specific vehicle and Longmont Ford had it. I went in and was greeted by salesperson Gene Pochron. Gene was welcoming and genuine in his approach to the car I was interested in. He gladly presented to me the car facts and previous service records. In fact , he answered my questions with patience and great regard so that I understand the workings of the "car deal". From the initial contact with sales, to the finance department and lastly to the detail shop, I am extremely pleased with Longmont Ford. If you are interested in a vehicle, go to there, you will not be disappointed!
Disappointed
Dec 12, 2015
I used to like this dealership. Bought 3 vehicles from them. I will never come here again after the treatment I got today! Unprofessional and needs a lesson in customer service.
Nana Sharon
Dec 8, 2015
I came in to look at the Ford Edge and Jimmy was a great help and really wanted to know what I wanted he was not pushy. I would recommend him to all my friends. I am glad that I chose to buy another Ford vehicle. I have had 2 Explorers, I will trade this SUV and get a newer Ford Edge in about 10 years. I have to say that the finance man was very good at his job also.
Not Happy
Dec 7, 2015
I just bought a used Hyundai Sonata from this dealer - the floor mat, set of key and the car manual are missing. My thought was the dealer have these stuffs kept in the office. When I asked the salesman after the contract was signed, he promised to get them for me but it was all not true.
EPRay
Dec 7, 2015
Our purchase experience was excellent. We purchased a pre owned 2014 Ford F 150. Steve Formby was easy to work with, he provided helpful information and the purchasing process did not involve any sales pressure from Steve. I would highly recommend both Steve and Longmont Ford for any vehicle purchase. Kyle Shelly provided the financing information, Kyle was also very helpful.
dramirez321
Dec 6, 2015
Rich waters longmonts ford salesman was extremly helpful and awesome with my car buying experience. Defiantly reccomend buying from this dealer if your looking for a good price and fast financing.
Tdiiorio
Dec 6, 2015
Typically I don't take the time to share my experiences; however, I felt horrible not warning people how poorly Longmont Ford treated us during our truck buying experience. My wife and I do our research and found a couple trucks, online, at Longmont Ford. We made the hour drive north (from Parker). Upon arrival the staff was friendly and seemed willing to help. After a short test drive and discussion we found a truck we were interested in purchasing... this is where the experience went from good to the WORST in history. My sales person lied to get the sale done telling me the rims were new; one rim has a major scratch, through the chrome and into the metal, basically ruined. Next I asked the sale person about the second key... I was told he would chat with his manager and get me a second key. Three weeks post sale and I am still stuck with only one key. Next we were told the truck needed to go through a 4 hr inspection and they would need to deliver the next Monday. Since we came in on a Sat I was okay with the news. Monday came along and I never received a call from the dealership. Mind you I needed to clear my afternoon schedule to take delivery of said truck. After calling the dealership and sales person three times I was told the truck was not ready and would be delivered Tuesday. I now had to juggle my schedule again to accommodate their mishap. In speaking with the sale person about the disappointment I was told "you can simply cancel the contract and NOT take the truck." I mention the sales person should be more concerned with getting the sale done rather than shredding the contract. My sales person's response was "I don't need a lesson in customers service from you!" Against my better judgement I continued to work with them and found out my truck never made it into the shop for the 4hr inspection, which is why my truck was never delivered. The car buying experience is not favorable for anyone; however, no reason to make it worse... DO NOT PURCHASE FROM THIS DEALER. I've purchase about 15 cars in my life and NEVER seen such lack of customer service or down right care for their customers. After mentioning my experience to a few golfing buddies they all said Longmont Ford has a long history of this. Lastly, the lot tech who delivered my truck was very nice. I mentioned they didn't give me a second key and his response was "stay on them, we have plenty of sales people who will just tell you what you want to hear so they can close the deal. This dealership is the reason car salesmen have a bad name. My truck sale is over, but please do yourself a favor and purchase from another dealer... with so many to chose from there is no reason Longmont Ford should sell another vehicle.
New Truck Owner!
Dec 5, 2015
I went here to buy a truck I saw advertised on the Internet. Overall, I was happy about the experience and did purchase the vehicle. I found them to be fair and honest.
Go red
Dec 2, 2015
This was definitely the most pleasurable and hassle free experience i have ever had purchasing a vehicle. I was able to get the vehicle i wanted at the price i could afford. Ed Trejo and Chaz were wonderful their customer service is beyond compare. I was referred by a friend and definitely would refer longmont ford to anyone i know who is shopping for a vehicle.
N. S.
Dec 1, 2015
This was our first time buying a car in the past 8 years. I feel that we were treated with respect, and overall the staff worked hard to meet our needs, and come to a fair price for our vehicle trade. The process took a little longer that expected, but buying a new car always does. I would likely purchase a car from this dealer again.
Mike
Dec 1, 2015
Gene worked hard to find the car I wanted with no pressure at all. Great car-really like it. It was definitely the best car for the money and the process was easy.
Davet77
Nov 30, 2015
Our buying experience was so awesome and easy. We were in and out very fast and it was very efficient. Steve and everyone we worked with was super helpful and nice
egoodwin259
Nov 28, 2015
Great experience. Gene was a great salesman. Very nice and no pressure to buying the jeep that we cam to look at. Very happy with the overall experience!
LindseyC
Nov 24, 2015
This was by far the easiest car buying experience we have ever had. There was zero pressure and Gene really worked with us to get our payments where we wanted to be. He was very knowledgeable about the car and answered all questions that we had.
GaryG
Nov 23, 2015
Great inventory. Their prices beat every other Ford dealership in the area. No pressure buying experience. Go see Vico Antillon he is wonderful to work with!
kelleyr
Nov 19, 2015
Very smooth transaction and Carey was SUPER on top of getting back to us regarding a specific car. Our only complaint was that the finance office was slow due to so many cars being purchased that day! Certainly says a lot about how many people buy cars from Longmont Ford!
kathpec
Nov 15, 2015
This place by far blows any other dealership away! From the minute I pulled into the lot, I was approached in a non-aggressive way and was taken care of every step of the process. I clearly stated what I was looking for, but we all know how 'car salesman' can be overwhelming at times. Brent Rogers listened to me, did not mess around, provided excellent genuine care and was fun to work with! My finance guy, please forgive me forgot his name, was amazing as well! I've never had such a great experience at a dealership - I would recommend Longmont Ford over and over again! Thanks guys!
lesvidmar
Nov 14, 2015
We recently purchased an Expedition EL from Longmont Ford. We kept looking on the inventory online because we live 4 1/2 hours away. We found one that would fit our needs but when we arrived on a Saturday morning to look at it , it had sold the night before. We were a little disappointed but Elya took the time to find us another vehicle that we ended up buying and we are really happy with it. We appreciate all the time she gave us and we would highly recommend buying another vehicle from Longmont Ford.
carolyn7
Nov 14, 2015
Went down to look at used cars and from the word go Ed Trejo Jr. was a great salesman...he did not try to pressure you to buy, answered my "dumb" questions and showed me a lot of used Ford Edges and some that weren't...a pleasant time. I would recommend if you are looking to trade cars start at Longmont Ford in Longmont, CO. Thanks!
mobannon
Nov 11, 2015
We had the pleasure to work with Jim Cannon. He did an excellent job providing us great customer service. He was very knowledgeable, patient, and answered any questions we had. He found us a vehicle that fit our needs and budget. Jim took care of us even when he had multiple customers waiting on him. Overall, we had a very pleasant experience, and we would highly recommend both Jim and Longmont Ford.
peakabu
Nov 10, 2015
A HUGE thank you to Carey Walters at Longmont Ford. Carey was very helpful and he let us take our time while test driving several vehicles and answered all our questions. Thank you for the exceptional customer service. We will be certain to recommend Carey Walters and Longmont Ford to all our friends and family.
happybuyer
Nov 9, 2015
Excellent. Gene was as helpful as possible, gave a super test drive, answered all our questions and concerns, and the quality of the dealer and Gene's performance decided us on the Ford Explorer versus the Toyota Highlander. We are very pleased with our purchase and with the dealer.
alg001
Nov 5, 2015
This was my first experience buying a car on my own without help from my parents. I was nervous but Carey and the staff made me feel like I was a part of the family. Everyone was patient with my questions and I was never uncomfortable. Thanks, guys!
Bill32
Nov 5, 2015
I recently purchased a used Ford Escape from Longmont Ford. I had reviewed inventory on the internet prior to visiting the dealership. The unit I was interested in was not on the lot so I was disappointed. The sales person who came to assist me was Carey Walters. He informed me that the car was in the detailing shop across the street. He took me to the shop to view the car and after moving several other cars got it out of the shop to drive. It hadn't been serviced yet but it was what I was looking for. Carey arranged for me to drive the car to show my wife and son. When I returned we started to do some dealing. I was offered a price for my trade-in that was twice what I was offered at another dealer earlier, We closed the deal on Monday after the detailing was completed. Later in the week I discovered that the dome light lens was missing. I went back to the dealer and Carey round a replacement for me at now cost. In summary, I was treated fairly and found a friend in Carey Walters.
luvmychevy
Nov 3, 2015
We bought our 2013 Chevy Equinox on line with the help of Steve Formby. He was professional and very helpful! Great experience! Would definitely recommend!
HappyLady
Nov 2, 2015
As a first time buyer from a dealer I had a LOT of questions and Steve patiently helped me through the process. Overall it was a very positive experience. I spend a quite a while comparing prices all over the Denver area and Longmont has the best prices BY FAR. I'm so excited about my new wheels! THANKS, STEVE!!
Rudy
Oct 30, 2015
Stopped by Longmont Ford after checking out their selection and fair pricing online. My salesman was Vico Antillion. He is very knowledgeable about trucks, and he was a pleasure to work with. Overall, it was a fair, friendly, and respectful buying experience. No pressure tactics, no games, and no b.s.Everyone else who helped me in sales and finance was pleasant and thanked me for my business. If you're looking for a new Ford, I would recommend you go there first. You won't need to go anywhere else.
Ryan3401
Oct 28, 2015
Steve Formby made our experience at Longmont Ford the best experience ever. Steve took the time to listen to our needs and deliver everyone. As a Local Firefighter it is nice to have some one listen to my needs and help get a payment that is feesable on a tight budget. This is comforting to be able to get a vehicle that will get me to work no mater what the weather and road conditions are here in Colorado. Thank You for your help Steve.
alexapdub22
Oct 28, 2015
I originally came here for a different vehicle, but when we said what our budget was and that I was looking for an SUV, i was given another option which was the best thing that could have happened. This was a great place to buy my used car. I bought a 2003 Ford Escape and it was the deal of a lifetime! I absolutely love the car I got. It had under 40,000 miles, new tires and barely a scratch on it. All for under $8,000. Our salesman was Steve Formby and he and everyone we ran into was very nice and straightforward and they had excellent customer service skills. Having insurance in the same building was also very convenient and was a plus in my book.
edawg3
Oct 26, 2015
Elya went above and beyond to help us during the entire process!!! Although we did not find the exact minivan that we were looking for we were happy with the end result!
S, J, and Boys
Oct 26, 2015
My husband and I and our two sons went into Longmont Ford to purchase a vehicle we had picked out online. Ed was very helpful and very honest and caring. He made not only us, but also our two young sons very comfortable. We felt at ease and trusting throughout the entire process. The process was very painless and I felt that any and all questions we had were answered very well. I appreciate Ed helping us and making us feel very comfortable with our decision. I love our new vehicle and am very happy to have the stress of not having a vehicle lifted off of our shoulders. Thanks again Ed Trejo and Longmont Ford!
Alejandro
Oct 22, 2015
I went in to buy a VW Jetta. The process was smooth and our sales lady Elya was very professional! She is the best sales person I have met. I would recommend Longmont Ford to anyone.
Aaron4299
Oct 21, 2015
Thanks Gene for an easy and pleasant experience. My purchase of a 16 Ford Fusion with Gene was very positive, I was very pleased with his help and explanation of all the features of my new vehicle.
pattman87
Oct 20, 2015
My daughter went to Longmont Ford to trade her VW Beetle in for something larger for her, her 3-year old son, and her boyfriend and his wheelchair. Andy got the ball rolling, letting them try a few different options. They ended up getting the Ford Escape. It was big enough to fit everything, plus gets great gas mileage. I went to co-sign, since her credit was less than perfect and ended up looking at pick-ups. Andy was totally non-pressure, He said if we find something great. If not, no worries. He just wanted to get my daughter and her boyfriend into something better. He gave my daughter's paperwork to "Chaz, the amazing" to do the financing. I call him that because he was able to not only get them an AMAZING deal, but also an awesome interest rate! They were happy with car and I was happy they were in something bigger and safer. During the paperwork signing, Chaz said he heard we might be interested in a truck. He said he could put something together and see where we came out. I figured it couldn't hurt, so we filled out the app. A little while later, he called us back into his office. He was able to get us an awesome deal as well, with an interest rate much lower than I expected! the entire staff there made it a seamless, painless, and almost effortless buying experience. My wife will be looking to trade in her Jeep in a year or two. We will be going back to see Andy when she is ready!
minimom
Oct 18, 2015
I appreciated our sales person, Carey Walters. He was helpful and patient while we took several test drives. He went the extra mile and made sure the car was extra clean and nice for our pick up. I would definitely feel confident in dealing with Longmont Ford again. We have been very happy with our minivan.
estesbuyer
Oct 18, 2015
I was very pleased with my experience working with Carey Walters. I had visited 7 other Ford dealerships in the Denver area prior to coming to Longmont Ford and was very discouraged--pushy salesmen, no willingness to negotiate price and rude employees. Carey was a great blend of helpful, friendly and informed. I would certainly ask for him by name if you are in the market.
Pablocruz69
Oct 16, 2015
Not a bad overall experience, price was a little high. We did have an issue with the vehicle, but the team did everything they could to remedy the situation. They kept the vehicle overnight and they gave us a loaner vehicle. Overall experience has been a little stressful but pleasant as well. Our sales person was easy going.
Kenw40
Oct 15, 2015
Elya was fantastic and great to work with. My experience at Longmont Ford was absolutely unexpected and was very surprised as to how smooth the entire buying process went. It took me two years to make my decision to buy this Ford Escape, I just wanted to ensure this was going to be the right vehicle for me. Elya, Thank You!
Cameron B
Oct 15, 2015
Carey Walters helped me find the perfect car I was looking for. I went to ford dealership to test drive a Volkswagen and I didn't find it to my particular liking. Carey recommended a Ford Focus and it was perfect. Easy and quick buying experience
elect.tech
Oct 15, 2015
Great experience! Everything Gene Pocono promised, we got! Very helpful and knowledgeable! Would definitely recommend to my friends! Great Truck.just what we were looking for!
Steve4
Oct 14, 2015
Carey Walters was so completely helpful in the purchase of my f-150 truck. He was low pressure and spent extra time answering my questions and familiarizing me with the vehicle. I called a few times to ask more questions and Carey got right back to me. Very helpful and a great guy!
Packersfan
Oct 13, 2015
Everybody answered all the questions I had directly. Everything was straightforward and on the table. Definitely recommending to everybody I know. I was treated with the utmost respect throughout the whole process and felt comfortable the whole time.
ltsloan
Oct 12, 2015
Sean Queen helped make our buying experience a positive one. We felt very happy with the deal that was worked out and appreciated the straight forward nature of doing business. Sean helped us find exactly what we were looking for and the financing offered at Longmont Ford was very competive, better than what our local bank had offered. We wouldn't hesitate to recommend Sean and Longmont Ford to a friend.
mbooco94
Oct 10, 2015
I was looking for a Ford Taurus and I saw one that I liked listed on their website. A family member had recently purchased a vehicle from there and said that they were a great dealership. I went ahead and set up an appointment with Elya Hull to look at it. She did a great job getting back to me in a fast manner, and when I arrived she had everything ready to go. When I decided to buy the car, it was a breeze. There was no haggling or pushing to get any extra features or anything like that. Elya told me everything I needed to know and helped us get the paperwork out of the way fairly quick. I went to the finance department and worked with an employee named Chas. He didn't pressure me to buy anything or waste my time trying to argue me into a product I wasn't going to buy. He showed me the packages that I could get and recommended me some but didn't push them if I said no. We just signed all the papers and we were done. I picked up the car a few days later after finalizing my loan at the bank and Elya had it all ready to go. She did a wonderful job and I would definitely recommend her to my friends and family. Overall I had a smooth experience at Longmont Ford, and I would absolutely come back again!
Rdufour13
Oct 9, 2015
Once again, Steve Formby was tremendous help when looking for a car. Steve is very knowledgeable of Ford products and has a genuine interest in finding a perfect fit for our vehicle needs. Longmont Ford always has a great selection of vehicles on their lot for sale. Their inventory of used and new cars is always ample.
Sandraf
Oct 6, 2015
Great service. Sales rep was very nice. Took about an hour to complete all paperwork and was able to drive off with my new car.
Mikeymccl1
Oct 5, 2015
The salesman who helped me today was Ed Trejo and he did an excellent job making me feel comfortable with my new purchase. He was personable and patient. Couldn't ask for a nicer guy to help with my second car purchase ever.
dhowe
Oct 5, 2015
Until this truck, I had NEVER purchased a vehicle from a dealership - I was definitely dreading the experience. However, I was pleasantly surprised with the ease of the process, the honest service, and fair pricing. We visited Ed Trejo 3 times to check out this vehicle before we could pull the trigger and he was more than patient and not a pushy sales-guy at all! We really appreciated his ability to work with us, be patient with us, and encourage us to make the right decision for our finances. Ed got us in a reliable, great looking vehicle that really suits our needs, for a fair price.Thanks to Ed and the folks at Longmont Ford!
JordanRuss8
Oct 3, 2015
I had a hard time getting a vehicle because of my credit, but Mr. Mike Eckstine kept dealing with me trying to get me a good deal. After my third time I finally got the car I wanted all thanks to Mick Eckstine working with me.
lj
Sep 30, 2015
I purchased a car from these guys and the told me the car had been checked out. I was assured that the fluids were changed and anything that needed repaired had been repaired. I discovered that the transmission was bad and when I told them this they said their mechanic had to diagnose the problem. Their mechanic said it was the clutch and they would give me a good deal on it. The clutch would ordinarily cost 1900 and they would change it for me for 1200. A month later the transmission died. When I had the transmission dropped they also looked at the clutch and told me the clutch was fine. Longmont Ford wanted me to pay for the installation of a clutch that the car did not need and when I informed them of this they ignored me. I reported this to the BBB and they failed to respond within the required timeframe. Do Not Buy from these guys they are crooks.
Carbuyer
Sep 30, 2015
We bought our daughter our first car and Steve formby was our salesman. It was a great experience buying her first car. We were in and out of the dealership, and my daughter couldn'tBe happier. I recommend Longmont ford and Steve formby!! Thanks Steve
Erica611
Sep 29, 2015
Thanks Vico for the excellent customer service! My husband and I were thrilled at how quickly you helped us get into our new car. Getting the right price for our trade-in proved difficult at other dealerships. You made it happen for us! The Scardino Family
Steve1984
Sep 29, 2015
I purchased a car from Longmont Ford a few days ago. They were very helpful, kind, and easy to work with. The prices are unbelievably fair and much cheaper than most of the dealerships I have looked at in the Denver area. I would recommend this dealership to anyone looking for a hassle-free buying experience.
GabeSantos
Sep 28, 2015
My wife and I were driving buy and stopped in to "look" at trucks. Carey met us and showed us a Ford F-150. Two quick spins and asking some questions we bought that truck. It was only one I looked at and drove. It has everything I wanted and at a good price.Carey and Longmont Ford were great. In fact, this weekend a gentleman came up to me and commented on how he was looking for a truck like mine. I told him to go to Longmont Ford and ask for Carey.
ElectricCar
Sep 27, 2015
I purchased a used car sight unseen from salt lake city. Vico accurately described the condition of the car and sent pictures that showed all issues. He was easy to work with and ensured all aspects of the transaction went smoothly.. Vico also found a shipping company that had reasonable rates. Thanks Vico.
Sean
Sep 27, 2015
Called about a used Explorer I saw online. Carey put eyes on it for me ensure it wasn't sold yet and scheduled me for a test drive that evening. He was great and not pushy at all. Would use him again for sure. Kyle was great as well in the finance department and clearly explained all options. Great team there at Longmont Ford.
ssutton21
Sep 26, 2015
Couldn't ask for better service, Andy got me into a 4 door truck that fits my needs. I would definitely recommend Longmont Ford to anyone. .Thanks Andy.
carlymom
Sep 26, 2015
Sales Person, Carey Walters and Finance Kyle Shelley were great to work with. They found a financing option that worked well for me. Carey was very knowledgeable and made sure I had all the info I needed.
Xlmtsm
Sep 23, 2015
Can't say enough good things about Salesperson Jim Cannon and Finance guy Kyle Shelley. They made finding and buying a new truck a great experience. Highly recommend Longmont Ford.
Jack13
Sep 22, 2015
I worked with Elya. She was great; very respectful and knowledgeable about the cars I was looking at and very patient in my decision making process. Once I bought the car, she helped me figure out and set up Bluetooth, radio favorites, program the car door key code and the works. She even called me the next day to see if I had any additional questions after driving it for 24hrs. This is the first car that I have leased, and I will say that it was a lot easier than I expected compared to buying a car like I have in the past. There was no hassle with anyone, including finance. I shopped around from sunup to sundown ending at Longmont Ford. I would recommend Longmont Ford to anyone for their fair price, no hassles, their customer service and of course if they have the car your looking for.
foundatruck
Sep 17, 2015
Elya was great to work with. She listened to what we were looking for and found some good options to consider. She worked diligently for the sale without being pushy. Kyle actually managed to make the auto finance office experience a positive one. He was knowledgeable, organized, and he seemed to go the extra mile to get us a great financing option.
Mustang Rick
Sep 16, 2015
Working with Steve was amazing. He met us outside as we were looking at various vehicles. Steve took us inside the building to check on inventory and we spotted an Escape on the showroom floor and thought we wanted to take it for a drive - and so they pulled it out of the showroom and off we went. Upon returning to the dealership, the speed and ease of the rest of the process was almost like a miracle - we drove home our new vehicle (different than the one we test drove because we liked the color better) within an hour and half - Signed, Sealed and Delivered so to speak. Everyone working at Longmont Ford knows their job exceptionally well and performs it with expertise. As we were ready to drive away with our new prized possession, the owner of Longmont Ford came out and introduced himself to us and said if there was anything he could do for us in the future, we were to give him a call and he would see what he might be able to do. A wonderful experience all around.
smoore
Sep 16, 2015
Mike was very helpful with my purchase of a new truck. I did not feel any pressure to buy and he answered all of my questions to my satisfaction. Mike and the rest of the staff were very professional and accommodating.
Kevinwill21
Sep 15, 2015
We had a great experience working with Gene. He was straight forward and honest the whole time. We told him what we wanted and he delivered. We will definitely return due to his professionalism. Kevin and Amy.
mayra23
Sep 15, 2015
We had been to other ford dealers before but this place was very helpful and kind in helping us find what we where looking for. Jim Cannon was very helpful and comforting during our time there. Thanks for everything!
sean
Sep 14, 2015
Elya was extremely helpful in our purchase. I had stopped earlier in the week to view the vehicle, the following weekend I took my wife to see it. Elya answered alll of our questions yet there was no pressure to purchase. When we went to the finance office, it was the quickest and most organized buying experience we ever had!! Thank you Elya, Josh and Longmont Ford in general!
OB357
Sep 11, 2015
Clint made this process very easy. Normally, I would rather have a root canal done, than buy a new car, but Clint's easy, confident manner calmed my nerves and made it an easy decision to go ahead and purchase the car! If you asked me "would I do it again?", the answer would be a resounding yes!
Rolly55
Sep 11, 2015
Friendly, and helpful salesman, will definetly come back. They Were not pushy and had very responsive follow up after the truck was purchased. Thank you
txolson
Sep 9, 2015
Best deal on a used truck I could find anywhere. Process was quick and fast, but not rushed or full of pressure. Andrew was knowledgeable and very helpful.
Jneumann83
Sep 8, 2015
Clint was knowledgeable , and worked an excellent deal for us . He made sure the car was in perfect shape when I took it home and made effort to follow thru. The car was a great price and very clean.
Falkentyn3
Sep 7, 2015
Weren't too pushy nor too uninterested in my business. Good service.I was in and out fairly quickly with no problems. I would go there again and recommend them.
Brian C
Sep 5, 2015
I had been looking for a Subaru Legacy that fit my [many] particular stipulations - ANYWHERE inside the four walls of CO and beyond - and finally found one up at the Longmont Ford dealership, via the internet. I had called and spoken to Elya because I had some questions regarding condition of the Subie I had seen listed. Honestly, I was semi skeptical at first that I was going to get the run-around of "Yeah, she looks great, come check it out!", me not like it (which happened at a LOT of dealers), then they'd try to sell me a Ford... because I live about an hour from this dealership, and I wasn't calling about a Ford. She noted my concerns (which again, were pretty specific being that I had seen what was for sale out there), and informed me that she would go check out the car and call me back. When she did, she didn't try to sugar-coat anything; she was honest, period. Although the vehicle was in great condition, I decided to pass on looking at it because it was about an hour away... but it kept popping back up while I continued my search. A few days later, I called and spoke to Elya again, and agreed to at least go look at the car. I had the pleasure of finally meeting Elya face-to-face and thankfully I did, as my EXTENSIVE search was over! She didn't care that I wasn't there to purchase a Ford, she wasn't there to hard-sell me the Subie, she was there to make sure my experience at Longmont Ford was a pleasurable one. Once it was said and done, she had committed many hours to my search and purchase (including pulling a 12+ hour shift, waiting on me to get back to the dealership, which did NOT mind a bit, she was there for me and my wife...that was comforting), and I am grateful to her for that! I'm not necessarily a "Ford Guy", but I can assure you that I am an individual that recognizes and holds in high regards, "stellar customer service" and "honesty"! I found that in this experience; so I can definitely say that although I may not be a 'Ford Guy', I'm certainly a fan of Longmont Ford and their exceptional staff! Elya made our experience one of the best that I have ever had at a dealership, bar none! Thank You Elya!
Danelle88
Sep 5, 2015
Steve is amazing and so helpful. I am always happy when I leave longmont ford. They focus on the customer to make sure they are satisfied.
emreally
Sep 5, 2015
If you are looking for excellent customer service, this is the place. Andrew Nichols was the best sales person I have ever had. Chaz in Finance was just as excellent. We came in at 7pm. We had already looked on line and their prices couldn't be better. We drove the truck we were interested in. Got a incredible deal on our trade in and away we went. Because we showed up only 1 hour before closing, I didn't expect they could get the deal done. They stayed after hours and we left with our new pre owned certified F150 truck. What a deal...No hidden stuff like other dealers, no let me check with my manager. Just an excellent fair deal. Thanks Longmont Ford!!!
gleach8093
Sep 4, 2015
Gene Pochron gave excellent service and went well beyond the call of duty. He and the finance team never gave up and they were outstanding.
Don
Sep 2, 2015
I worked with Brent on purchasing our 2014 Mazda CX-9 and he was very easy to work with regarding test drives through hand-off to Kyle in Finance. He never pressured me in any way and I would recommend him to anyone looking to buy a car from Longmont Ford. This is our 2nd car from Longmont Ford and we'll continue to be loyal customers due to his work ethic and demeanor.
Nic
Sep 2, 2015
Looking for used car and talked to Clint Hubbard very helpful and gave us lots of help. He would go get them bring it to us and really tried to find the perfect car for us.
outdoorsman
Sep 1, 2015
We made a visit to Longmont Ford and Clint happened to end up being our salesman. My wife and I are very glad that was the case, as it turned out Clint did a great job of knowing the product and never making us feel pressured at anytime.
Brighton, Karen
Sep 1, 2015
Very easy to deal with. Entire experience was pleasant and uneventful. Brent Rogers was able to answer all questions with expertise. Will definitely always remember Longmont Ford for our future needs!!!
Allyosker
Aug 31, 2015
Worked with Ed Trejo Jr looking at a Ford Escape. He was fabulous to talk to, informative, and not pushy. We I'll go back in the future.
carreview
Aug 31, 2015
Carey worked quickly to help with my used car purchase. I appreciated his help and flexibility with my trade in and he accommodated my busy schedule. Thanks.
Firestone customer
Aug 31, 2015
We recently purchased a 2015 Ford Escape from Longmont Ford, salesman Andrew. We are very satisfied with our purchase and would recommend this dealership to others looking for an honest deal. We have bought vehicles from this dealership in the past, as have several members of our family and we have never been disappointed. They are knowledgeable and efficient in their dealings.
Geno
Aug 31, 2015
My Husband and I work with Gene on a couple of occasions, and found his experience and knowledge a plus, low pressure and got us what we wanted, I would and have recommend Longmont Ford and told others to be sure to ask for Gene., he'll get it done.Eugene MartinezDallas Martinez
Loti
Aug 31, 2015
Thanks for the great experience and friendly atmosphere at Longmont Ford. I would definitely recommend this dealership. We will be back to buy a car for our daughter in the next couple of months.
scott
Aug 29, 2015
had a great experience; new car purchase working with Elya Hull. Very friendly and easy to work with. I was very happy with the experience. I will highly recommend this dealership to my friends and neighbors.
pjgreen
Aug 27, 2015
I was only looking for a car but ended up purchasing a 2015 Chevy Malibu. He is very helpful and patient to an old lady who probably purchased her last car.
kcar123
Aug 26, 2015
Carey Walters was amazing and super helpful. We had some issues with the last dealership that we went to and he went out on a limb to help us resolve them!!! I love my new truck!
Football101
Aug 26, 2015
Carey was an easy person to talk too and made my buying experience easy! I Never felt pressured into anything. I will buy from Carey again.
Ford lover
Aug 26, 2015
I am 63 years and I have purchased many a big ticket items. Elya was amazing, I can shop cars till I drop dead on the internet. What I need is a car I deserve, A dealership that will take care of me in time and is close and reasonable. Elya Hull was my consultant and she was able to show me the documents before I signed, This is the first time ever I feel like I did not get taken advantage of on buying a new car. There was not a detail she did not go over, A question she did not answer. The time she allowed me to buy a car was truly why I purchased with her. Her patience and customer service skills were exactly what I needed. I so appreciate that she respected me and knew it may take awhile to purchase if I was going to. I so appreciated our professional business relationship and was so knowledgeable. Thank you Elya, I love my car, Fords have been my car for the last 17 years and will continue to be if I can have this buying experience again. ( FYI, My only complaint is your ladies room was horribly dirty and the stall doors were filthy , just saying)
ekrenek
Aug 24, 2015
We called Longmont Ford on 8/20 after experiencing a great deal of unpleasant interactions with Phil Long Ford. We were able to negotiate our bottom line price over the phone with Brent. We were looking for a specific vehicle that was on their lot, however Brent was able to work out a better deal for us in a new Explorer. We made the drive up from Colorado Springs on Thursday evening after work. The team had all of our paperwork ready to sign, vehicle detailed, and they were ready for us upon walking in the dealership. They didn't push us out the door as we were there past closing, they all took the time to make sure we knew how to use our vehicle's gadgets. We would go up to Longmont Ford again without hesitation!Brent was fantastic from the start of the phone call and was the first person to actually listen to us and be willing to work with us. He called back when he stated that he would, he helped us with arranging the financing, he answered numerous questions, and understood our bottom line. Brent worked diligently to get us close to the bottom line. Vico took the time to really explain our vehicle and how to use the various functions and make sure that we knew how to use important features of the vehicle. This was overall the best car buying experience, which exceeded our expectations.
J. KAY
Aug 18, 2015
this was the best service i have had when buying a car. Brent Rodgers found the car i was looking for. Ask for him when you goto Longmont Ford.
bwar
Aug 17, 2015
This was my first purchase made from Ford dealership. Steve Formby and Brent was very helpful, and made this purchase easy. Best experience I've had at a Dealership. Thank you.
Dre111
Aug 16, 2015
My experience was very pleasant. The staff were all very helpful and "non-pushy". They worked with me to get what I wanted. I would surely recommend this dealership to others.
Raymond+Meagan
Aug 14, 2015
Joey Trujillo has always done an outstanding job when selling us cars. He has helped us through the process many times in the last 9+ years and we have never felt pressured in any way. When we arrive at the dealership we usually know exactly what we are looking for and how much our trade-in is worth. Without fail, the first offer is usually well within our expectations. Joey is a genuine person who enjoys what he does and treats his customers like friends. We appreciate the personal attention every step of the way. Everyone at Longmont Ford is so friendly and helpful. We especially appreciate the people in the service department, they are the best! We would not buy from any other dealer!
Kevin
Aug 13, 2015
This was a first purchase from this dealership. I found the new car I wanted on-line. I was referred to Brent when I called. He answered my questions. When calling back with more questions, if He was unavailable, He returned my calls quickly and courteously. I committed to buy this car unseen and it was a pleasant experience. I arrived late friday evening and Brent and Kyle stayed after closing to accommodate my purchase.ThanksKevin
lgniwot
Aug 12, 2015
We bought our first new car in 15 years last night from Longmont Ford. Our salesman, Sean, was so helpful and made the whole deal very non stressful which is really important to me. And we love our new car!
KDart2015
Aug 7, 2015
I went to Longmont Ford after finding a beautiful car on on Craigslist that was located at their dealership. I called to make an appointment to see the car and the two ladies at the front desk were very helpful. We had two other men helping to find Steve (the salesman who I had talked to about test driving the car). Everyone was very nice and the service was quick. I got to test drive the car and fell in love. When we went through all the paperwork, Steve explained everything to me clearly and was just as excited as I was. I never felt uncomfotable with anyone there and loved that the process was very quick. I would deffinately recomend them to anyone who wants to buy a vehicle!!!
GrannySanny
Aug 6, 2015
The salesman, Ed Trejo, Jr., was the personal contact I had with Longmont Ford. Ed is an excellent salesman. He was business-like, friendly, responded to my specific needs and interests, and was very knowledgeable about the various makes and models I looked at and test drove. He did not try to push me into anything other than the vehicles about which I inquired; I appreciated that. The adjunct agents with Longmont Ford were also very friendly and knowledgeable; i.e. parts, insurance, and finance personnel. "Customer service" appears to be a high priority with LF, they work at it and are very good at it! It was a very good experience and did not take a "lifetime" to achieve the purchase. It took less time than buying a cell phone!
dwleonard
Jul 31, 2015
Joey worked hard for me to provide ma vehicle at an excellent value. I managed to stay in budget and get a much newer car and expanded to 2 vehicle. The Allstate agents are nice and provided a great value on insurance; it ended up being cheaper than all my other quotes with more coverage. I am now driving my 2013 Ford Focus, with full coverage and I feel great. Thanks!
Marreola18
Jul 31, 2015
We totaled our car and he helped us find the perfect one to replace it. Everyone at the dealer ship was very kind and brought positive energy. Especially the receptionist once we walked in she welcomed us with a beautiful smile!
ollyboy22
Jul 31, 2015
I had such a wonderful experience at Longmont Ford! I was unexpectedly surprised at how welcoming the atmosphere was! They listened to all my questions and concerns and got me into something that was reasonably priced and well worth what I got the car for! I will definately reccomend them to anyone who asks!
speedybob
Jul 31, 2015
Vico very pleasant and answed any questions asked if didnt know he would ask someone A very good salesman would do business with him again
glennh
Jul 30, 2015
We purchased a one owner lease return Nissan Rogue that had low mileage at a good price and it still had some factory warranty left. Gene was great in getting the deal done. We found that the SD card was missing for the navigation system which would have cost $150 from Nissan. Since the car was advertised as having the navigation system, Longmont Ford purchased this for us. We also purchased a LoJack system and a clear bra to be installed a week later. We scheduled an appointment to have both installed and dropped off the car on Tuesday morning with instructions to give the keys to Finance to handle the logistics. When we picked it up that evening, neither of the items were installed and the car had not been touched. An apology was given and we rescheduled for the following Wednesday. We dropped off the car Tuesday evening so that these items could be installed Wednesday. We stopped in to pick up the car at the end of Wednesday and the car had AGAIN not been touched and nothing was installed. We were leaving for vacation on Friday and wanted at least the clear bra installed to protect the paint. We were told that LoJack and the person installing the clear bra would call me in the morning Thursday to schedule this. No phone calls were received. I ended up calling Longmont Ford and left messages for three different people to call me back. Two hours later no one had, so I again called them and had Jeremy tracked down. Once I spoke to him, the problems began to be taken care of. I personally had to follow up with LoJack as I had a copy of the install order. The regional manager of LoJack rescheduled the install to be done at my workplace next Tuesday. Apparently there was a glitch in LoJack's system and their install tech never got the work order and knew nothing about it. As to the clear bra, the installer would not call the dealer back, but would only text them. Since he had now missed two appointments and refused to talk to the dealer, they told him not to come back. Jeremy at the dealership found another company that I have dealt with for my other car and Longmont Ford is sending a service tech to pick up my car at my work and get the clear bra installed and then return it to me before the end of today. Overall the deal was good, but the handling of the people they contract to install 3rd party items could be better. There seems to be a problem with the different departments communicating with each other. I gave them a bit higher rating than I was originally going to because the finally took ownership of the problems and came up with acceptable resolutions.I gave a fair rating on the operations of the vehicle as it was a Nissan and they are a Ford dealer. I updated Customer service from Poor to Fair as they are now working to resolve the issues.My issues with this dealer should not deter you from giving them a try due to unfortunate circumstances beyond their control, They seem to be fair and honest.
leep719
Jul 27, 2015
Ever herd of bada bing, bada boom? Making car buying simple easy and convenient. andy kills it like Mike tyson in his prime. Need I say more? Bottom line andy is trustful and stands behind his word. Wouldn't want any other sales guy to purchase cars thru
no
Jul 25, 2015
I was in and out with no hassle with my first new truck from Steve Formby. I will be a customer for life great job and nice finance people.
opalmer
Jul 25, 2015
I thought I was about to have a decent experience at the Longmont Ford dealership but it abruptly went south. Working with Clint and Greg Alore was good until today when an offer they made me for 56.5k on my truck trade suddenly started depreciating 500 dollars a day. We had a verbal agreement at this price and to set a new appointment today to close but my latest Text with Clint is as such:"It was 56,500 yesterday...Today max dollar is 56 on truck...Monday it goes back to 55...On your way!?"I am floored by these shady and dishonest actions and have no interest in finalizing a deal or doing any business at this dealership ever again.
Jmonreal0928
Jul 24, 2015
Kyle Shelley went out of his way to help me get the car I wanted. He looked into adding features the model was missing that I really wanted, and got them added without hesitation. He brought the car to me when I was unable to come to dealership. Fixed the concerns I had about the car. Made sure it was clean and ready to go. Great communication, understanding and patience when hurdles came. Got me the price that worked. He did it all with a smile. Super impressed with him and the staff. Especially when my wiener dog relieved himself in the finance office and embarrassed us completely. They laughed and smiled as if it was a normal occurrence. Thank you Kyle and team Longmont Ford!
mojo762
Jul 22, 2015
Excellent service and great facilities! I bought again from this dealer and will continue to do so in the future. Great selection to chose from. I was able to select a new car, test drive, obtain financing, and drive away in less than 3 hours!
Brandon
Jul 22, 2015
This was my first time purchasing a new car and everything was extremely easy. I was very nervous/anxious about buying a car, but Elya was patient and helpful throughout the whole process. Even though I took a couple days to make up my mind, she was always very nice and polite and kept my interests in mind. I highly recommend Elya and this dealership for a hassle free experience.
ramirezfamily777
Jul 21, 2015
WE WORKED WITH GENE, REALLY GREAT SALESPERSON. HE IS A VERY NICE, KNOWLEDGEABLE MAN. HE IS NOT PUSHY AND DOES HIS BEST TO DO WHAT YOU ASK FOR. HE HELPED US FIND OUR PERFECT CAR. I WOULD DEFINITELY AND HAVE ALREADY STARTED REFERRING FAMILY AND FRIENDS TO HIM! WE ALSO GOT A GREAT PRICE FOR OUR CAR! COMPLETELY HASSLE FREE EXPERIENCE:) LOVED IT;)
GinCoya
Jul 20, 2015
This was my first time purchasing a vehicle. Ray made the experience very pleasent. He had a great attitude, was super nice, and not pushy. I would recommend Longmont Ford and especially Ray if you are looking to purchase from a dealership.
DaraM4
Jul 18, 2015
From over ten years of buying vehicles, more often than one should, this was a great experience. It was hassle free from the get go. They give you the best price they can on both the vehicle for sale, as well as your trade, up front. They also have a children's play area, and as a mother of a one and seven year old, it was a lifesaver. Great experience with Longmont Ford!
crump
Jul 15, 2015
Picked up a car from Kyle Shelly, knowledgeable and helpful. Gave me several options for different vehicles,different options on those vehicles, and pricing options.Great Experience.
JasonWatson
Jul 14, 2015
I rather enjoy the luxury of a fine automobile at an affordable price. Longmont Ford has that availability. And with friendly service, I didn't feel pressured to purchase a car. However I would like to get discounts on accessories that was not sold with my car.
antking
Jul 13, 2015
If you are considering trading in your "jalopy" or have seen the light and decided to go Ford; or maybe your a "die hard", Longmont Ford is the place to go. I was looking for a Focus ST and searched the entire state. Longmont Ford had the largest selection, with the most competitive prices. I contacted Elya Hull via instant message, provide a couple of questions and was setup with appointment. When I arrived the car was sitting out front ready to test drive. The process was super easy and hassle free. I was given a good price on my trade-in and an equally fair price on my new ST. Elya was knowledgeable about the vehicle and I did not feel pressured into a purchase. In addition, the finance department was down-to-earth and easy to get along with. True Ford fans! Nice to see people who actually own the product...I would recommend Longmont Ford to anyone in the market for a new or quality used vehicle.
Eternity
Jul 12, 2015
I just bought a vehicle last month from Longmont Ford. The signing and financing process was great, and while I did sign the As Is form, I expect better customer service. I took the car on a road trip to WA for a week, and with 400 miles left to go my brakes started to grind a little. Since it was mostly driving, I finished the trip home without grinding. I would have expected the brakes, after the dealership did a full vehicle inspection, would have lasted more than 3k miles...I emailed asking first for free repair, but if that isn't possible then let me pay for the parts and they repair free or at a discount. I heard nothing back from them. Having worked in customer service for over a decade, I know loyalty is valuable and spending a small amount to make it right is worth the investment. After I bought the car I was thinking I would buy my next brand new car here in the next two years, but now I have decided I will never shop here again, and will spend some time letting people know how poorly I was treated.I bought a car. I drive it 3k miles, and now it sits parked. I haven't even made the first payment yet! And I can't afford to fix the brakes until after I figure out the craziness of Colorado's vehicle registration process... So she will probably sit parked for the next two months. This is unacceptable, and Longmont Ford should make it right. *Update 8/8/15: I took the car into Firestone after finding a coupon for $99.99/axle brake job. Brakes were slightly misaligned. They didn't charge me anything to fix it. Longmont Ford could have offered me any of my options, lost nothing, and my review would have changed. I still say ZERO contact from them is unacceptable.
giarc59
Jul 11, 2015
I knew what I wanted when I came in. Nobody tried to sell me anything I didn't want or up sell me in anyway whatsoever. I was in and out very quickly. Very highly recommended.
Jodi52
Jul 10, 2015
Carey Walters was great to deal with. We purchased a used Escape for our daughter and he was patient and helpful. Not pushy and explained everything in detail to us even if we had simple questions. I would definitely purchase from Carey again.
Whitehorse
Jul 9, 2015
Cary is very kind and patient. No pressure at all. Definitely goes above and beyond for his customers! I will definitely recommend Carey to anyone!!!
audrey90
Jul 8, 2015
Carey Walters was great from the minute my friend and I walked in the door. He was not pushy, he was very lenient and let us test drive a few cars without getting annoyed with us. Everything ran smoothly with the paperwork and although I did not get trade in my car (for the price I was given, I could make more of a profit selling it myself), Carey did not mind if I left my previous car at the dealer until I was able to come and get it later. Would definitely refer anyone I know shopping for a new/used car to Carey going forward.
cabo2781
Jul 8, 2015
Carey was great with my wife and I. There was no pressure like we've experienced at other dealerships. We will purchase another car from them for sure.
CBAnderson
Jul 7, 2015
Gene was very helpful in locating the pick-up that we wanted to purchase. He explained the options available and answered our questions in detail. The entire staff was friendly and helpful.
dotties
Jul 7, 2015
I worked with Elya Hull who gave me her cell number so I could text with questions. I live about 45 minutes from the dealership so not easy to get down but she kept me informed on others who were looking at the van I was interested in. When I went down to buy the computers were down so financing could not be done but she allowed me to leave a deposit to hold the van until I could get down 4 days later to finalize the sale and pick up. Beyond what I expected.
Ford Explorer
Jul 7, 2015
Carey and everyone at Longmont Ford is excellent. From service to sales they are profession. Our transmission blew up while we were in Estes Park and far from home. Longmont Ford service was honest with us. Carey did not try to take advantage of the situation but helped us through a trying time on vacation. They went the extra mile to take care of us out of towers. We would make the effort in the future to buy from Longmont Ford.
JJtaurus
Jul 6, 2015
Thank you Ed Trejo for your patience, your time spent with us and answering all my questions. My mom even said she enjoyed it...and that means A LOT!!! I will not hesitate to recommend you and Longmont Ford to anyone I know in the market for a new/used vehicle!!! My experience has been fantastic. All of the employees I dealt with in the different departments were beyond pleasant and competent
Justinasanchez15
Jul 6, 2015
Gene was amazing to work with. He was very informative and patient with us girls while we decided what would work. Thanks for being AWESOME!
Mavis
Jul 6, 2015
Good experience, Gene Pochron, was very helpful, patient, and informative about the Ford Product. Awesome selection of used inventory and pricing. Recommend this as one of your stops for shopping.
Donstruck
Jul 5, 2015
I was very pleased with the service I got from the sale person and dealship as a whole. The truck has been a joy. Thanks
TMG
Jul 3, 2015
We specifically selected Longmont Ford due to their selection of used trucks and fair prices. We drove nearly two hours to deal with them. They did not disappoint, we were able to find a nice F-150 Ecoboost with low miles, just like we wanted. Carey helped us get what we needed and come to a fair price on our trade-in. We will consider Longmont Ford for future purchases!
creave
Jul 2, 2015
We recently purchased a pre-owned Ford Explorer at the Ford dealership in Longmont. We initially were just going to look and not purchase to begin our search for larger vehicle to accommodate our growing family. After showing us a couple of different models to look at, Gene found an amazing deal for us that we couldn't pass up! He took his time with us and was really helpful through the whole process.
AAmber2015
Jun 30, 2015
Me and my husband had the pleasure of meeting and working with Joey. He was very knowledgeable and helpful. He made our purchasing experience great! He is one of the most upbeat and friendly people that we have done business with and he makes it very apparent that he loves his job and helping his customers. In the future we would highly recommend him to our friends and family and will most definitely go see him for all of our car buying needs.
wsmith1987
Jun 30, 2015
Despite saying up front that there was little room for negotiation, Sean was able to work with me and find a price that worked for a used Ford Escape. Sales center was extremely busy and Sean was doing his best to juggle multiple buyers. He was very professional and courteous.
LSampson
Jun 29, 2015
Steve Formby and Rich, in service, were outstanding! Best car buying experience I've ever had. Excellent customer service-knowledgeable, friendly, sincere. No wait time. No problems. Well buy from him again!Thank you!
Pickup
Jun 28, 2015
Carry did an outstanding job. I had called them the night before to verify if they still had the vehicle and upon arriving the next day he had set it aside, cleaned it, and was ready for my test drive. The service was excellent all the way up to management level - they did everything they could to make things work. I highly recommend this dealership and especially Carry Walters for anyone looking for a painless car shopping experience.
jweeks
Jun 26, 2015
We found Jim was a very caring, considerate, honest, patient salesman and a great listener. He demonstrated all the features of the Edge with honesty.
cpkeller
Jun 26, 2015
Gene Pochron made this the easiest and most satisfying car buying experience I have had in 20 years. Gene knows everything there is to know about Ford trucks and because of that knowledge was able to help me find the exact truck for my needs.
KayJ
Jun 25, 2015
The service department stinks. They lost my appointment, failed to call me when they promised, lied about how long it would take, (first one day, then two, then three) and made no effort to apologize or accommodate me, like offering a loaner car. And this was minor stuff! Quite a coincidence that they said it would take 3 days for a factory recall replacement and minor maintenance work AFTER I declined their additional suggested work - which included a bunch of unnecessary and expensive suggestions (I can flush the cooling system and replace spark plus almost for free myself- don't need to pay them hundreds of dollars). They were snippy with me and did not care that I had been strung along for three days and still had no work performed. Go elsewhere. And because of this, I will never buy a Ford again. Soured it forever.
Ryan
Jun 25, 2015
Jim Cannon was wonderful to work with us in getting a truck when we were in a pinch. He bent over backwards in trying to get all that we asked for. We will work with Jim again when buying another vehicle.
CCarpio
Jun 25, 2015
Ray Ferrell and Longmont Ford did a great job when I purchased my 2012 Nissan Murano. They were responsive and accommodating when I arrived and Ray even came in on his day off to assist me. The car that I wanted to test drive had just arrived at their dealership, so it was a little dirty, but I still liked it so decided to buy it. I couldn't take it home that night, so we worked it out for them to deliver it to me in Greeley. The next day, Ray drove the car up and it looked like a million bucks - they had detailed the car and I was amazed at the difference. I also worked with Dale for the paperwork and he was so nice and really knew his stuff, was able to answer any question I had and was not pushy or "salesy". Great experience overall!
DaveB
Jun 25, 2015
I've bought numerous cars and trucks from Longmont Ford. Through good and bad, they work hard to provide great service. Today's new F-150 is the next chapter. I'll keep coming back. Steve Formby was easy to work with.
Flex Fan 123
Jun 25, 2015
Steve Formby and the team at Longmont Ford provided us a great sales experience. We went in for service on our old Flex and came out with a new one! They offered us a deal we couldn't refuse and we were very pleased with the service department and sales process - seamless from beginning to end. I highly recommend Steve Formby & the service team at Longmont Ford.
Kay
Jun 25, 2015
Poor communication, poor customer service, dishonest and super slow. Called Monday and made an appointment for Wednesday for replacement of Ford recall part and to check out some issues. Dropped it off Tuesday night. They called Wednesday and said I did not have an appointment and may not be able to get to it Wednesday but they definitely would call with an estimate. I got no call. I called Thursday mid morning and he prepared an estimate as we spoke on the phone. They had a list of costly estimates. After I chose to only do a few of the repairs at this time (including their recall), suddenly Stephen's voice changed, I was being called "ma'am" in a condescending tone, and they could not get to the car until Friday night. Minor simple repairs. Seriously, it takes 3 days WITH an appointment that they failed to write down and mostly for their recall? No apologies, no offer to give me a loaner car, just "we are busy." I have a feeling if I had opted for the numerous repair jobs, the car would have been done in a few hours. They do not care about the customer.
MountainAireRealtor
Jun 24, 2015
Thank you, Ray Farrell, for being so friendly helpful and knowledgeable without being pushy. I bought my last car, a new 2003 Dodge Durango, 12 years ago and have driven over 190,000 miles on it just because I so hate the car buying experience! Nevertheless, I knew it was time. I was not an easy sell, and Ray was so patient, kind and understanding of my anxiety. I absolutely feel great about my purchase of a new Ford Explorer and feel the whole process went smoothly. The financing went super smooth as well. Dean made everything clear, fast and painless. Thanks Longmont Ford, I look forward to a long, happy relationship.Martha McCarver- Realtor- Mountain Aire Real Estate- Estes Park, CO 6-23-15.
OG
Jun 24, 2015
I found exactly what I was looking for - 2014 Ford Escape with low mileage. I looked for this make, year and model all over town; however, other dealerships had vehicles with way higher mileage than I wanted. Carrey was courteous and friendly. No haggle price was fair. Overall a great used car buying experience!
slyhere
Jun 24, 2015
I was looking for a used 3/4 ton truck for several months. I went and seen ray about another truck he had in stock and it wasn't what I was looking for but ray was very nice and took the time to show me the truck anyway. After a couple more weeks went by I still looking for a truck I went back to ray because he was very nice and there was no pressure to buy, I really hate the high pressure salesmen out there trying to retire on your sale, anyway ray showed me a f-150 that will pull the trailer I have without a problem. I'm completely satisfied with the way ray handled himself and the way Longmont ford set up and processed the sale. They did everything I asked and more . I would highly recommend anyone to buy here.
buyacarfromCarey
Jun 24, 2015
Carey is not your average car salesman, either. He went out of his way to make buying a car quick and painless. Longmont is farther than i wanted to drive (i live in castle rock) but they had the car I wanted and Carey was very easy to communicate with, so i made the drive and bought the car.
jetbird
Jun 20, 2015
We saw the vehicle we wanted online and it was at a price we felt was fair. We called ahead to confirm the vehicle was still available and spoke with Carey who was willing to stay and meet with us after his normal business hours. He had the vehicle ready for test drive and answered any questions we had.
Judy
Jun 18, 2015
We went to Longmont Ford to buy a car. Our sales person Elya Hull was very helpful and accommodating. She did not pressure us into buying anything and returned phone calls promptly. Elya explained the features on the car in a manner that was easy for us to understand. She was patient with our questions and we never felt rushed to leave. I know we can call her at any time and she will help us out. Her friendly, caring, knowledgeable personality made our experience at Longmont Ford pleasant and a success. The finance department was also very personable and knowledgeable.
Cacosta651
Jun 16, 2015
I loved Longmont Ford, it is a great place to buy a car! They have great customer service. Ray Farrell who helped me with my deal was great and so nice! He did everything he could do in order for me to get my truck! He was very clear on everything and helped me a lot! Thanks Longmont Ford!
jwb02e
Jun 15, 2015
I went in to help my brother buy a new truck. His experience was so great, and the guys so helpful, that I bought a new 2015 Fusion as well. Andy Alore was fantastic. The process was beyond fast, easy, and I couldn't be happier. I will refer anyone who wants a Ford to Longmont Ford, and Andy Alore. Top notch customer service!!!
Hretz
Jun 14, 2015
I stopped there on a whim, having discouraging luck elsewhere. Gene didn't waste a lot of my time and took me to see the kind of trucks I was looking for. Didn't high peressure me or try to talk me into the higher priced vehicle. I found pretty much what I was looking for thanks to Gene.
Cobra
Jun 12, 2015
he was so nice and helpful with everything i wanted...Ray Farrell is one of the nicest guy i met and is a great sells man-happy customer
CMendoza
Jun 11, 2015
Ray contacted me once I showed interest in a used car at Longmont Ford. I came in without an appointment and he quickly came by to help me out. He was friendly and put no pressure on me to purchase the vehicle. The car was reasonably priced and service was great, making it an overall easy car buying experience.
jennybabe1971
Jun 10, 2015
This was our second time purchasing a car from Longmont Ford. They always have a great selection of new and used vehicles and they've never been a stereotypical, high pressure dealership. We'd gone in looking for a salesman we'd dealt with previously but he was out so Vico took care of us. He was very friendly and knowledgeable and made sure every aspect of the purchase went smoothly. Thanks, Vico!
meg1427
Jun 10, 2015
Gene P. was a fantastic help to us. This was our first car buying experience. He answered all of our questions and explained the process fully. He was very straight to the point and did not try to sell us something we were not looking for!!! Thank you Gene!
Bigfordtruck23 guy
Jun 7, 2015
Last year I purchased an F350 super Duty pick-up truck from Ed Trejo at Longmont Ford. Ed Was very knowledgeable and helpful with my purchase. This year I need to replace my F1 50 pickup and again I went back to Ed for this purchase. I would definitely recommend Ed and this dealership to any anyone looking to purchase a new Ford vehicle.
Bil
Jun 6, 2015
Salesman Ray Farrell was kind, helpful, knowledgeable, and low-pressure. We actually enjoyed the experience of selecting a used car with his assistance. However, Chaz Cuzzoni from the finance department was curt, rude, and impatient, demanding payment from us even after I assured him that the check as (payment in full) had been issued in the U.S. Mail very early the morning following the Memorial Day Weekend. The check eventually cleared, and I hope Chaz and his supervisor noted the postmark, which would exonerate us and prove that our promise was true. Katie Heuer was attentive and offered valuable suggestions, although we ultimately were content with our preexisting insurance policies. Bottom line: Longmont Ford offers some great values, and it would be worth the prospective buyers' effort to keep them high on the list of consideration--especially in conjunction with the use of CarGurus.com. Seeking own's own financing is almost invariably the best avenue, and avoidance at all cost of Chaz Cuzzoni will be prudent.
EKB
Jun 6, 2015
Drove up from Denver to test drive. Jim made the whole process really simple. Was a pleasure to work with. Very honest in his approach, and clearly wanted us to leave the dealership having a positive experience. Would definitely recommend!
BriandRy
Jun 4, 2015
We went here to find a car that was bigger than our Escape. Elya greeted us at the lot and showed us all the options that fit our criteria. There was absolutely no pressure placed on us. She followed up with an email to see if what we were thinking and to see if we had found anything else that we were interested in. She forwarded a few options to us but we weren't very interested. After searching the internet we found one that we loved. When we went in to check it our Elya had just left to go home for the day. The sweet girl at the front called her and she turned around to meet up with us. The next day we purchased the Explorer. We were very happy with our whole buying experience!
Tim10startreecare
Jun 3, 2015
I went in to trade in my truck and get a new one. First thing I liked was when I told Ed I had $9,000 to spend he didn't try to put me in a $10k-$11k truck. Also the trade in process was not as bad as expected and was over all pretty quick compared to previous experiences. I now have the truck I never thought I'd own and I got it below blue book price. Thanks again Ed. Also roger in service great guy very helpful. 5/5 stars.
Yukon
Jun 1, 2015
I thought Ed my salesman was great; no problems there. Here's my complaint. What this dealer does ( and others as well) is when they settle on a price with a customer, they add an additional $599 fee, which is thinly-disguised "ADP" (additional dealer profit). I can live with that, everyone needs to make a profit. When I sat down with the sales manager to write the check, there was a second $599 fee added, and also approx $450 for a "protection package" which is something I wasn't told about, didn't need, and didn't want. He took the extra fees off, but I got the impression he wasn't happy about it.Coincidentally, I bought another car a month prior at another Colorado dealer that has "no haggle" pricing; I strongly recommend it.Followup: I bought the car 5/1/2015. I live in SD, which allows 30 days to register a new vehicle. It's now 6/1/2015, I haven't received the title yet, no word on when it might appear.
Bill
Jun 1, 2015
Gene P. really understood my application and only showed me pickups that met my requirements. He didn't waste my time. His perseverance paid off when he called me with the perfect pickup. Good price and great service during and after the sale. Thank you.
Fusion
May 30, 2015
We had a wonderful experience purchasing our Ford Fusion. Our salesman was knowledgable and friendly and made the purchase smooth and easy. We would definitely come back and recommended this store.
go navy
May 30, 2015
I experienced the greatest service at longmont ford starting by salesman Ray, and the finance staff, they walked me thru all the way and if you have any issue with the car you are buying he will guarantee you he will fix it. I will highly recommend longmont ford to friends and family.
sallydog
May 30, 2015
Saw a car on the lot that we really liked and decided to stop by and check it out.The salesman that helped was very upbeat and knowledgable.
kos1212
May 29, 2015
I would highly recommend longmont Ford, and I'd ask for Andy! After totaling my vehicle he went beyond satisfying my expectations! Very respectable, personable, and made the entire experience of purchasing a vehicle fun!
sandy
May 29, 2015
I saw a car online that I liked, I was stuck at work so the salesman brought the car from Longmont to Northglenn so I could test drive it. Loved the car, filled out the credit application, faxed it back. When I got off work I drove up there, signed papers and was out of there in 20 minutes. Easiest purchase ever!!!
mschultz
May 28, 2015
I had the best car buying experience working with Kyle. He was the most knowledgeable and honest Salesman I have met to date. He met my needs and I ended up going with the car he had chosen for me. I will be back.
emaypole1
May 28, 2015
When we first went to Longmont Ford for a test drive, we met Jim he was very helpful. After going over what we had in mind, we ended up looking at another car. Jim gave us some options and never mislead us. He never tried to over sell us or push us into a sell he was very patience. We went home and talked with our bank which told us we could not get approved with out paying a very high interest rate due to just getting out of a chapter 13, which is hard anyway. Jim told me that we could find a way to work with us and stay in the numbers we want which he came within $10 dollars. I had told him I had a bad experience before so I was not very trusting, but turned out great. Great Job Jim and Longmont Ford!
CarBuyer28
May 27, 2015
I came in just looking around not really sure what I wanted and was immediately greeted by Andy. He was very helpful and knowledgable about the cars. We were able to find the perfect car for me, was by far the best car buying experience I have ever had.
Hollie
May 26, 2015
We drove down from Wyoming and dealt with Gene Pochron. His knowledge and expertise was fantastic. We appreciated his time. Our experience there was outstanding and will definitely recommend to others.
Mike
May 25, 2015
Our salesman, Ray was very pleasant and forthright. There were no added fees, no hidden transactions. He was very knowledgeable and courteous. One of the few dealership that made purchasing a vehicle pleasant.
Mer42
May 24, 2015
From the minute We walked into the show room till the time we drove out the staff was truly professional Elya Hull was very knowledgably about the product We bought.
FordFusion2015
May 22, 2015
I had a great experience going through Ford Longmont to purchase my new 2015 Fusion! Steve Formby did everything possible to help me get the car i wanted. He was very professional and honest. Everyone else in the dealership made me feel very welcome and was friendly as can be. I will definitely be recommending to friends and family!
Bobbie Craven
May 21, 2015
We have been looking for a clean used GMC Sierra for a several months. When we saw one on the Longmont Ford website, we quickly contacted the dealership. The General Sales Manager, Brent Danner, welcomed us and had the vehicle ready for us to see. Brent is professional, friendly, and customer centered. We were very impressed with the atmosphere of Longmont Ford and the no pressure approach to finding the right vehicle. We worked with Kyle Shelley to complete the purchase of the GMC. Kyle was great to work with and made sure to answer our questions and follow through with all the details of the purchase. He personally took us to meet Dean Johnson, to complete the financial work.Of all of the auto purchases we have made, Brent, Kyle, and Dean were the BEST to work with. We will definitely recommend this dealership and Kyle, as a sales person, to others!
DeniseLG
May 21, 2015
We had a pleasant experience buying our 'new to us' 2013 Edge. Our sales person, Ray Farrell, did a great job of explaining about the car and the paperwork. We had been looking for exactly this car for several months. The car was clean and appears to be in good condition. There was not a lot of game playing and everyone that we met at the dealership were friendly and helpful. We would recommend the dealership and Ray to anyone interested in purchasing and new or previously owned Ford.
PaulinaBennett
May 21, 2015
So. Everything started off great. I got the car got it home and within a few days started noticing a lot of things that were missed. I live in Denver and I had been looking for a 2012 Black Ford edge limited for a while. they had one and i got it and thought all was great.boy was i wrong. After i got it home I took it to get washed (literally the next day) and the car wash pointed out 5 chips in the windshield. i highly doubt i had done that over the coarse of 24 hours.Next I go to get my license plates and when i try to put them on the car i find that there is no place to put the front license plate. i call the dealership and after four days i finally get an answer that they have to special order the piece for my car and that i will have to come back up there to have them put it on for me. the only time i can do it is between the hours of 8-3 Monday thru Friday. So now I have to take off work, and drive all the way up there because they made a mistake. When i say this is inconvenient I am told by Joey, who sold me the car, that he sees no reason to be frustrated. Also, when i bought the car the finance person told me that if i wanted the financing deal that i got (i hardly call it a deal) the only way to get it was with the 3,000.00 warranty that i had to get. if i chose not to get that then i would not be approved for a loan.... I have never heard of anything like that before. They are a very shady crowd and I am extremely unhappy with the level of support I have been given.
FrankF-250-XLT
May 20, 2015
I had been looking to purchase a new Ford or Dodge truck for two months, one that would pull a large travel trailer or 5th wheel. I talked with five dealerships, four in Southern Colorado and one in Denver before reaching out to Longmont Ford. I was frustrated and unhappy with the service and lack of knowledge the other Dealerships had to offer, regarding the type of trucks that would meet my needs. I contacted Longmont Ford and asked to speak with a knowledgeable truck Sales Rep and was immediately directed to Gene Pochron. I explained to Gene what I was looking for in a truck; I also explained that I was not interested in driving over 120 miles to Northern Colorado, if he could not provide the truck I was looking for, in the price range that I was looking for. After my first conversation with Gene, I was extremely impressed with his knowledge of trucks (all makes and models), his honesty and willingness to help. Gene provided a number of options and ultimately found a 2015 F-250 XLT that would suit my needs and most importantly, was in my price range. On my first trip to Longmont Ford, my wife and I made the decision to purchase the 2015 F-250 XLT. I cannot thank Gene Pochron and Longmont Ford enough for their friendly service, professionalism and willingness to meet their customers needs. Gene and Longmont Ford gave me everything I was looking for in a truck at a great price.
Iankai
May 19, 2015
We had already narrowed the car down to buying a Ford Escape. It drove better, was quieter, and the seats were so much more comfortable( the reason we traded our other car). We met Elya while looking at one of the used cars on their lot. We'd been to Spradley Barr and Loveland Ford. We were to several other competitors lots while we were narrowing down our list. Nobody came close to the courteous, no pressure sales approach that we experienced at Longmont Ford. Jim answered all our questions and we had several! They were patient and never made us feel like we wasting their time. I guess that's one of the things that gets me. Salesmen like to size you up. It's like they think they can determine what you can afford. It affects their attitude towards the buyer. Sometimes they are snotty It's disrespectful. We are not ostentatious people. But we could have easily paid cash. I think about all the car salespeople we have encountered and the sales they have lost by not being polite and considerate. Oh well. This is our second new car purchase in less than a year. And that was the difference. We did not feel like Elya Hull or Jim were taking advantage of us. They helped us. When it came time to purchase we got the best and I really mean best deal from this dealership. They were fair with our trade in, nobody could have beat the price on the car and the sale went down like clockwork. We would definitely seek out Elya again to purchase our next one.
Jim8989
May 18, 2015
I was in the market for a new car, with a BMW 4 series and Fusion Hybrid on the short list. After driving both, I felt the Fusion fit my criteria better than the 4 series. Part of the decision making process was the dealership itself. Longmont Ford is unpretentious, had a great selection of cars and many sales associates to assist. Ray Farrell is the guy I worked with and I could not have been happier with his knowledge of the vehicle and laid back attitude. He of course wanted to sell me a car, but his approach was being sure I found the right car for me and we worked on my time line. Once I made up my mind to buy from Longmont Ford, Ray guided us through the whole process seamlessly and professionally. I would highly recommend working with Ray and buying from Longmont Ford. I have not used their service group yet, but I am sure they are of the same high caliber as the rest of organization.
harden/sara0827
May 17, 2015
My husband and I had a great experience with Longmont Ford Jim Cannon was really helpful answering my questions and Gene was great as well taking over for him and selling us the Ford Edge, except for when we got in to sign all the paperwork and were not told what our payment would be and who our loan was through we had to ask.
Meagan&Ben
May 17, 2015
Ray Farrell is an excellent salesman! My husband and I are were looking for a Chevy Traverse and found one at Longmont Ford online. I requested more information on the car and Ray contacted me right away. I let him know that we were a week away from buying a car and he said to contact him any time. Later in the week I received an email from Ray letting me know that the car I wanted was still available and the price had dropped. We set up an appointment for early Saturday morning and he made the whole car buying experience an easy one! Everyone there made the experience an exciting day for both my husband and I! Thank you Ray!
kole1987
May 16, 2015
Ed does not try to push any car on you that you do not want. He is extremely professional and will go to great lengths to get you the deal you want. I was in and out of Longmont Ford in 4 hours with the car I wanted. Ed even stayed after his scheduled shift to make sure the deal was finalized. Thank you Longmont Ford and especially Ed Trejo!
cseals1
May 16, 2015
Everything that was involved in this purchase was excellent I definitely will be going back to Longmont for when I am ready to buy another!
Doug
May 16, 2015
I usually hate the car buying experience and question the integrity of those involved in the salesman ship and financing, however, I enjoyed my car buying experience today. Ray Farrell made the process painless. He was able to answer my questions and made me feel comfortable with the purchase of my first Ford. At no time did I feel pressured to buy. The sale was treated like all agreements should be, affable conversation, minimal negotiation, and a handshake to seal the deal. Furthermore, this was the first dealership in which the Salesman's boss came out to ensure I was fully satisfied...impressive. Now that they have my business. I hope the future and keeping my business will be just as important. I have no doubt it will.
David
May 14, 2015
Ray Farrell with Longmont Ford was everything I'd ask for in a used car salesperson. He was helpful but not aggressive like some sales people can be. Longmont Ford seems to have the philosophy of pricing their cars fairly, even on the low side. That was my experience anyway. I did not buy from them but felt highly enough about my experience to write this review.
DMMB
May 14, 2015
Joey was very friendly! He found us a great car within our price range. He did not try to push us into buying a car that we could not afford.
doggone
May 14, 2015
Drive up from Parker, Co. was helped by Jim Cannon. He was very helpful, it was nice to deal with someone that was not pushy and respectful. I will make the drive again when I buy my next car. Thanks for the service. Have been enjoying the jeep for a little over two weeks and love it.
jammer
May 13, 2015
I bought my Fiesta from Steve Formby and he was able to put me into a car that made perfect sense to me. I have a heavy commute to work every day and my payments ended up WAY less than my previous vehicle. I was in a wreck 2 months ago and my Toyota was totaled so I was forced to buy a vehicle. I DESPISE buying cars and have had bad experience with dealerships. Everyone was amazing from Steve, to the finance dept and Katie with Allstate. I had to go in the next week because my speaker was not working right, and they got me in immediately and repaired it. I would highly recommend Longmont Ford to anyone looking to buy a vehicle!!
paige
May 13, 2015
We bought a new truck and had a great experience! Jim Cannon was very helpful and helped us find the right truck for what we needed!
Mtrup
May 12, 2015
My experience with the dealership and Ray was the most pleasant and effortless car buying experience I have ever had. I used Truecar to find the car. The price quoted on the site was exactly what they had the car priced at at the dealership. No haggling. They had my car price at $1900 less than what KBB had priced at and what my LTV was from my credit union. I would highly recommend Ray he came in on his day off to let me test drive the car with no guarantee that I wanted it. Kudos to Ray. Dr. Mike Truppo
AlanC
May 12, 2015
Although we didn't end up buying our truck from Longmont Ford, Ray was a pleasure to work with.We found a truck at another dealership that was equipped exactly as we wanted, or we would have purchased from Longmont.Ray congratulated us on finding the right truck for our needs.
LouisvilleCO01
May 10, 2015
From the moment I walked in the door I was treated with respect and fairly. Kyle was unbelievable. He knew the vehicles inside and out. He understood all of the features and helped me figure out the right vehicle for my needs. I even went to another dealership to check out some other vehicles. I quickly returned after I was pressured and couldn't get my keys back. In the end, I got a better vehicle for a better price than at the other Ford delership.
Mike
May 10, 2015
Elya is the perfect salesperson. She is very knowledgeable, and friendly. She was never pushy and helped us find the right vehicle, and handled any glitches with a smile. We would recommend her without hesitation to anyone considering a vehicle purchase.
P&G
May 10, 2015
Kyle was exceptional in getting us a used vehicle. We always seemed to be needing him shortly before he was to be done with his day, and he stuck around every time. I did a fair amount of research and found Longmont Ford to have what we needed at a fair price. Kyle and the staff were courteous and nice to work with. Kyle is a really nice guy and made us feel really comfortable in our purchase!
John Ashby
May 8, 2015
I recently purchased a used Ford Escape from Ray Ferrell at Longmont Ford, and need to share my experience. First, I rarely take the time to write reviews but this was exceptional service. Second, I am not rich, and my $20,000.00 purchase would have been treated with less respect by other dealerships. I had done my research and knew every negotiating technique prior to walking on the lot. I met Ray and all my research turned out to be pointless. Primarily becasue Ray had a very transperant process, and was candid about the process. My wife and I showed interest in a vehicle that was above our finacial limit and Ray acutally showed concern where most sales people smell blood in the water. It was becasue he didnt try to push us in any particular direction that we didnt need to run all over town to find the BEST deal. Longmont Ford has proved itself in the sales department for my family. I will update when I've dealt with their service department, as often they do not reflect each other. I hope they prove me wrong again.Ray Ferrell has my business for life, and I strongly recommend others seek him out.
keithgwinn
May 8, 2015
Jim Cannon was super. Worked hard to find the right vehicle for us and stayed within the parameters we initially needed concerning vehicle and price. Extremely helpful. Came back after his shift was over to help us.
Owenhdot
May 8, 2015
You can see by the number of people selected it was a team effort to get me out the door. :) Longmont Ford and every one there are great to work with. If you are thinking of buying a Ford, go here. Low pressure, Very helpful people.
Chris M
May 8, 2015
Ray Farrell with Longmont Ford was great! He far exceeded our expectations when buying my Mother her new Ford Fusion! He delivered it to her- and went far above our expectation! Keep up the good work Ray & Longmont Ford!
digby
May 8, 2015
I have never had a better buying experience! Ray is an excellent salesman and better yet, an excellent human being. Longmont Ford is the best dealership I have ever dealt with. I will definitely be back.
PLS
May 5, 2015
The Sales Consultant Elya Hull was most attentive and kind. She did everything she said she would, She returned calls and emails in a timely manner. On receiving the car she spent time with me to go over the features and was not hurried. An excellent representative of the Dealership. Before leaving with my new car the manager came out o thank me for my purchase.
Grazo36
May 3, 2015
Gene Pochron went out of his way to work with me. And Even though my credit score dropped from a stellar score to a not so stellar score Gene worked with me consistently to get me in the auto of my choice. He was also very informative about many of the models they carried and really sincere about earning my business. In all the years of purchasing autos and trucks, working with Gene Pochron and Longmont Ford was by far my best car buying experience. I would highly recommend going to Longmont Ford and asking for Gene Pochran. And everyone at Longmont Ford was friendly and helpful! This is how a business should be operate! Kudos to everyone at Longmont Ford.
mark987
May 2, 2015
Called about a used truck and it was ready to test drive when I arrived. No pressure when I left to check out another option and was able to complete the transaction when I returned. Took a little longer to get the paperwork finished than I expected. Business must be good, they had a line of deals waiting to get through finance.
lynnly1979
Apr 30, 2015
Our sales person was professional and pleasant. He knew what he was doing and it didn't take as long to purchase my car at this location as is does at other dealerships.
Stagestar2
Apr 30, 2015
I bought a car from Elya Hull about a year ago! She was very helpful! I tell anyone I know to go to her first when they need a new car/truck!!
coscooper
Apr 30, 2015
Our Sales person, Ray Farrell, was fantastic. I've purchased well over 30 cars through my 50 years and by far, this was one of the most pleasant, easy going purchases we've ever made. No 4x4 matrix selling on payment, just straight up, here's the car price, how do you want to proceed, cash or finance. Ray was very pleasant to work with, accommodating and low pressure. I almost wanted to trade my brand new Jeep in just to buy something else from him! (Okay, I prefer my jeep 8-) This was my first experience with Longmont Ford and I would DEFINITELY go back to buy my next car.
GT1098
Apr 30, 2015
Andy was great! I had called about a vehicle and Andy had the car ready and cleaned upon arrival. He answered all my questions and was honest and upfront about the whole car buying process. We were in and out in 1 hour and I am thrilled with my new Fusion!! Thanks Longmont Ford!!!
jlm2960
Apr 29, 2015
Sean Queen was the salesperson. After looking at the internet, I had four Focus's I was interested in. Sean assisted me in locating all of the cars I was interested in. I didn't know if I wanted a sedan or hatchback, and he told me the advantages and disadvantages of each. After looking at all four cars, I decided I wanted one of the sedans. I took a test drive that allowed me to see all of the great features of the Focus sedan I selected. Once we got back to the dealership, he did not pressure me. He only worked with me in all aspects. I would recommend anyone coming to Longmont Ford to request having Sean as their salesman.
user
Apr 29, 2015
Wanted to buy used car as graduation present for Grandson. Wanted 2013, low miles and warranty. Ford was good option. Salesman ( Gene ) was knowledgeable, not pushie and knew the car features. Directed us to car we bought and are happy.
v3855
Apr 29, 2015
went in to see if they had the vehicle listed on line. they had the car and seemed to actually have shown the vehicle on line for what it was. we ended up buying the used truck from them and the salesman did a good job getting some issues resolved. i would try and deal with longmont ford again.
JSagner
Apr 28, 2015
I entered Longmont Ford on a Monday, with little expectations of being able to purchase a vehicle. I was promptly greeted by Ray Farrell. I told Ray I was in the dreaded 'credit rebuilding' stage and was mainly looking at my options for purchasing a newer vehicle. Ray not only presented me with a few different options, he worked hard with management and actually found a way to get me into a 2015 vehicle, within the price range I was looking for. I am grateful for the tireless effort of all involved in this process and I've never been happier with a car buying experience.
Oldmanonabike
Apr 28, 2015
Thank you Ray for listening and answering my many questions. It had been 13 years since I had purchased an Escape and 15 years since I had shopped for the 2000 STS we were replacing and so very much had changed in autos. Ray answered all my questions and let me sell myself on the 2015 Fusion. My wife and I love it after a 800 mile trip to Buffalo, WYThanks again Ray, this was my best car buying experience ever !!!Bill Cooley
Tammy 123
Apr 28, 2015
Ray was great very friendly he really seamed to care about our experience there. Jerry in the end he made all the paper work go by so fast. We have already told several people about Longmont Ford
Wiseguy1
Apr 28, 2015
I was looking for a new truck that would serve my business and my family. Joey help me select the best truck for the best price and have it ready to go in no time at all. The service at Longmont Ford was impeccable
I love my Honda!
Apr 28, 2015
EVERYONE at Longmont Ford was friendly, professional, helpful and polite. I worked with Ray and it was a very positive experience. I truly appreciated hishelpfulness and he listened to what I wanted and didn't want.
Gatorfly
Apr 24, 2015
I talked to Gene on the phone and set up a meeting with him. He and Ray were very friendly and helpful. They offered a decent trade for our car and I love my new mustang. Thanks!
Helsinor
Apr 23, 2015
It was a great experience working with Ray Farrell and Longmont Ford. Purchased a Honda Pilot this week and it could not have been easier. We have been to several other dealers during our car search and Ray made the entire process simple. Highly recommended.
No
Apr 23, 2015
Working with Carey Walters was great. He was down to earth and understood that we wanted a good vehicle at a good price. He gave us top $$ for our trade-in. I would definitely recommend this dealership to others.
RustyShackleford
Apr 21, 2015
We traveled several hours out of state to buy a vehicle at Longmont Ford. We researched cars and dealers for many months before making our decision. Longmont was the most competitively priced dealership across a 4 state search (Wyoming, Colorado, North and South Dakota). They also had the exact specifications in a car that we required. They were very pleasant to do business with, remaining courteous, professional, accommodating and honest. I will look to them again when it's time to get our daughter a car. Highly recommend them!
Stevie
Apr 21, 2015
Found this car thought USAA. Elya help me with getting a test drive schedule around my busy schedule and was very helpful with with info. I had to wait a few days to buy she let me know if anyone else showed interest in the car. I when in with a small window of time to buy the car and she was able to move everything along to get me out the door.
Dalton Spitale
Apr 16, 2015
I was looking around at buying a jeep from a different dealership, and then was referred to Steve Formby at Longmont Ford. I am very happy with the way that I was treated when I bought my Ford Edge, Steve was a very fair salesmen and completed everything that we asked of him. I walked in there only knowing that I wanted an SUV with specific features and Steve called me within hours of getting a car in that fit the description I gave him and I couldn't be happier with the car I purchased. Overall great experience with Steve Formby and, I would recommend him to anyone!
Debi
Apr 15, 2015
We were looking at Jeeps at another dealership and left there empty handed. Thought we'd just stop in and compare the Explorer. Gene Pochron was very knowledgeable and spent alot of time driving the parking lot for just the right one. We didn't find one we wanted then we went to one more place, detail, and there it was!!! It had just come in and had not been cleaned yet. So we bought it. We were curious to see how detail would do and when we picked it up it was SPOTLESS AND SPARKLY! Gene made sure we knew all the basics before we left. Couldn't be happier!
isse,nayrus15
Apr 15, 2015
I am giving the rating because i had a great customer service. They helped me purchase the vehicle i needed with great fair price. They have helped return my rental car. It is a Great customer service dealership. I would recommend in the future thank you..
denvercarbuyer
Apr 14, 2015
The whole experience dealing with Carey was fantastic. He answered our questions really quickly via email, phone, or text. He was always polite. And went to great lengths to make sure the car was in the condition we wanted and fixed any small problems that came up. He is the best salesmen we have ever worked with.The finance part of the transaction was not very good. We were paying in cash, but the finance person signs all paperwork for deal and did a horrible job explaining paperwork. He talked about window protection and fabric protection pages as if they were already included in the price and just signing the warranty agreement for them. When looking at them they said it cost $500 extra for each. Seemed very sleazy and bordering on fraudulent.Sales process far outweighted this issue, but definitely read all the paperwork. Especially any "warranty" pages.
ktdid303
Apr 14, 2015
We are happy with our Kia and feel we were treated fairly. They had the car we wanted and offered us a trade in for our car. Carey Walters was friendly and helpful. I would recommend someone buying a car from here!
gabelh81
Apr 13, 2015
After recently going on a business trip and having a Ford Fusion Hybrid for 3 weeks, I decided this was the next car for me to own. Upon returning home, I pretty much started shopping around immediately to see what I could find within my price range. I came across the car I now own on Longmont Ford's website and contacted them, I should mentioned that I also contacted 3 other dealerships in the area with similar cars for sale. Joey T. from Longmont Ford reached out to me within just a few hours whereas I didn't hear back from the other dealerships for 3 days, which is really just the beginning of my overall positive experience with these folks.In the more misspent years of my youth, I made some bad credit decisions and have worked hard over the past 6 years to resolve them. Because of this, I refuse to take on more debt than I can comfortably handle on one income so I had a very specific dollar figure I needed to work with to justify the purchase. After looking at some initial figures and honestly stating I wouldn't be able to afford it, Joey, Dean in finance, and at least two other folks on staff worked with my wife and I to get down to my bottom dollar requirements and were extremely friendly and patient throughout the process. Plenty of other dealerships likely would have sent me along my way without much further discussion but these guys really went the extra mile and were courteous and professional the entire time.That may seem like something you'd expect people in the sales business to do but I've dealt with a lot of dealerships in the past and car buying has always given me anxiety and hasn't ever really gone smoothly. This was easily the most pleasant interaction I could have asked for and I'd recommend the people at Longmont Ford to anyone in the market for a vehicle.
Ben123
Apr 12, 2015
Im happy with my purchase and carey walters treated me right. They took my ham radio out of my trade in for me. I would reccomend longmont ford to a friend.
jetta43
Apr 8, 2015
My experience with Sean Queen was excellent. I reached him on the phone first and he answered my questions and invited me to come down and meet him. He pulled the information we requested on a 2011 Jetta and got the car for us to see and test drive. He got us the carfax info as well. He answered all our questions and even helped the next day. Friendly and courteous.
David
Apr 7, 2015
Elya was very knowledgeable and very helpful with everything. I wasn't sure which type of truck I wanted and she was very patient and informative the entire time. It's nice to see someone who takes great pride in their job and puts the customer first! I'm very pleased with my purchase.
Greg
Mar 31, 2015
Steve Formby was great to work with. He highly recommended the vehicle, was knowledgeable about the vehicle and just created a great experience. And, the car is fantastic.
Nathomas
Mar 31, 2015
I went in knowing what I wanted and how much I wanted it for. Carey helped make it happen and was friendly & professional all the way through! Free popcorn was a nice treat too!
Nick from Castle Pines
Mar 31, 2015
Just purchased a 2015 Ford Focus from Longmont Ford. My Salesman was Carey Walters. Carey was absolutely great to work with. I was told by a friend to work with Carey in particular, and I showed up an hour and a half prior to him starting work, and he met me there just to accomodate me. That's putting your customer first! I have had my new Focus for a week now, and could not be happier. I've never owned a Ford in my life, but Ford may just have a new customer for life. the car is peppy, sleek, and runs extremely smooth. Perfect for the commuter car I was looking for, and at a great price to boot! Thanks again to Carey and the sales team at Longmont Ford!
cseals1
Mar 30, 2015
I recently was shopping around for new cars and Ray showed me the Explorer. His knowledge of each vehicle and professional and friendly demeanor made me feel very comfortable. I did not feel pressured to get into a new car that day, Ray was helpful in giving me all the information about the Explorers and helping me to compare other models I was also considering. I did not purchase a car that day but I would highly recommend both Ray and this dealership when shopping for a new car.
Jim
Mar 29, 2015
I bought a new car while they servied my other one. I was just getting a oil change. They rotated my tires and washed it free of charge.
Alice Keller
Mar 28, 2015
My daughter and I visited Longmont Ford a week ago and when we arrived we were greeted by a very nice salesman and his name was Joey Trujillo! He asked what we were looking for and if he could show us what he had in the price range we mentioned. He was also very knowledgeable on the vehicles he showed us and knew all the car facts for the three that we were interested in! We were looking for an economical vehicle since my daughter is going to college and Joey showed us a couple of very reasonable and good looking cars that my daughter enjoyed driving! We will be back, along with her father, to make a purchase in a week or so and will contact Joey prior to our visit since I felt very comfortable and felt he was trustworthy with all the information he shared. Thank you Joey for your time and effort and look forward to purchasing a vehicle from you and Longmont Ford!
Kris.Emanuel
Mar 28, 2015
To get a small con out of the way, I felt that there was a lack of communication (or something) between our amazing sales rep and the paper work. For instance, at one point I was told "this warranty is still good on the car" and when I am paying I am told "It is still applicable if you pay for the transfer." If possible, that second half would have been good to know ahead of time. That can alter a decision.Now on to our sales person, Ed Trejo -- he was a fabulous asset to the first-time car buying experience. He respected me and the people I was with and never once insulted our intelligence as is the case with some sales people I have been in contact with else where throughout this experience. He was very friendly, personable (great use of sarcasm, by the way!), and really seemed like he wanted to genuinely help and make us satisfied.He was as transparent with us as he possibly could be and was very thorough in making sure we actually understood things and didn't try to trick us into things like other, lesser sales people may do. That kind of quality is truly appreciated and I believe that makes him a better sales person than most and, above all in my books, makes him one heck of a professional. For Ed, as a professor once wrote on a project I submitted for him: "A++++, if such a thing existed!"
sean.prag
Mar 27, 2015
I'm a very happy coustom because Longmont ford. If u want a great sales person go see Andy Alore. He's the best ever
enicole87
Mar 27, 2015
I am a person who is a bit weary of car dealerships, from past experiences at other dealerships. So coming into Longmot Ford I was not expecting anything different. I was pleasantly surprised by the friendly atmosphere, the professionalism of the staff and the ease in which they made the whole process, it was truly wonderful. I personally am in customer service and know the importance of being genuine and helpful, and everyone I came in contact with at this dealership exceded my expectations! The individual that I worked with was Andy, and after having been in contact with him over the phone,he encouraged me to come in to shop, he was so helpful in answering all of my questions, and not making me feel pressured while I took my time,. And after everything was said and done, I ended up with a GREAT car, at a GREAT price, and nothing but GREAT things to say about my experience with Andy and the whole Longmont Ford Team! Thank you so much for all of your help! Anyone I know who is in the market I will gladly send their way!
glfpro36
Mar 26, 2015
I would highly recommend Longmont Ford as a place to purchase your next vehicle. I just recently purchased a used Infinity for my wife and the service was above anything I had every experienced before. Steve Formby did an excellent job following up with our internet request. He was very friendly, informative and helped us get into an amazing car. Thanks again Steve for your excellent service. You will be highly recommended!
Mtnhi9
Mar 26, 2015
I had the pleasure of working with Kyle. I found a car online, called and he cracked a joke right away. After finding out the car was still in stock, I took the 50 mile drive up from SW Denver. I love my new Escape. The process was simple, streamlined and stress free. The entire staff was friendly. I will be recommending this dealership and Kyle to anyone who needs a car.
Skm303
Mar 26, 2015
Just bought an Escape here and had a fantastic experience. Extremely friendly and knowledgeable staff that was easy and professional to work with. Ray did a wonderful job. I will definitely recommend this dealership to friends and family.
xxxxx
Mar 26, 2015
I would highly recommend this Dealership! Kyle was so helpful with us finding a new family car! He helped put together numbers and he was straight up when it came to everything! We have bought 3 cars from Longmont Ford now and each time we have a wonderful experience. I will always buy my cars from Longmont Ford!
Kristi
Mar 25, 2015
Joey was great to work with! I have previously bought a vehicle from this dealership and worked with him before. This experience was very easy and straight forward. Thank you for all that you do.
Ezmatt410
Mar 25, 2015
I was in the market for a F150. The selection was great, I found the exact truck I wanted. Carey was a pleasure to work with, great sense of humor, straight shooter. The wife and I will recommend doing business with him to friends and family.
acristescu
Mar 24, 2015
I would highly recommend Longmont Ford, especially Vico, exceptional service, they even added my cars to my insurance and kept my kid occupied with their kid room and TV
J.Knight
Mar 24, 2015
The internet sales team was amazing and very easy to work with. Joey Trujillo broke the car salesman stereotype in my opinion. He was very easy to talk to and helped us explore many options without making us feel pressured to get into something we weren't going to love. He went out of his way to make sure we were comfortable during the entire process. Once we had decided on a vehicle, Dean in finance worked with us to get us to a payment we wanted and still provide the security of knowing we were making a great choice. And to top it all off, Ryan, the Allstate insurance representative managed to save us a ton on our auto policy without sacrificing the coverage we had previously. I am not joking when I say this was the best all around car buying experience I've ever had!
gladys van drie
Mar 23, 2015
I had one of the best sales experiences at Longmont Ford that I have ever had purchasing a vehicle. Joey (Joseph Trujillo) was knowledgeable, patient. and thorough. He answered all my questions. I did not know whether I wanted to purchase or lease and he did a great job of pointing out the options, advantages, and disadvantages of both. When the sale was completed he took the time to point out all the features inside and outside of the car. He even synced my phone for me. Past experiences have not always been positive as a woman visiting various dealerships. Joey made it fun while remaining very professional. I would definitely purchase another car from him and would highly recommend him to my friends. Gladys Van Drie
tnbrobertson
Mar 22, 2015
We purchased a used car for our daughter from Carey at Longmont Ford. I called ahead after finding a few cars there that interested me. When we arrived at the dealership, it did not seem high pressure at all! I even had to ask to see Carey which surprised me. Most of the time I am the one being hunted on a dealership's lot. Two of the three cars I wanted to see had not even been through their detail shop yet and one was still under inspection. We test drove two and decided on a used 2013 Chevy Sonic that had not been through detail yet. Carey made sure it was touched up and cleaned up very well! The cool thing about Carey was that he was GREAT at listening to US! Thanks again Carey! My wife and I will both need cars in the future and will find you to buy our next one! Todd from Loveland, CO.
Josh
Mar 19, 2015
I came here with no idea what kind of car I wanted, they helped me decide what car to get and then tried to find me the right vehicle. During they whole process they were very helpful and I never felt pressured. Although I ended up finding the car at another dealership I would highly recommended Longmont Ford.
ghanderson
Mar 18, 2015
We purchased a used Focus from Vico and now have a car that looks and runs like new. We got a nice surprise when we filled the tank after driving several hundred miles. Wow! Working with Vico was a pleasant experience, so much so that when we are ready to buy again we will call Vico.
Dewey
Mar 17, 2015
We went to Longmont Ford to see what type of trade in we could get for our vehicle and Joey had the perfect vehicle for us. We went to talk, but ended up a happy satisfied customer. Joey was professional, knowledgeable and patient with us. The staff as well. It was a pleasant, friendly and positive experience. The price of the vehicle was very fair. Joey went above and beyond. Our thanks.
kevinmogway
Mar 17, 2015
I purchased a truck in two hours from start to finnish. Kyle Shelley was awesome and made the car buying experience easy and care free. I would recommend this dealership to anyone looking for a new car.
Lhale
Mar 16, 2015
Longmont Ford had the exact car that my husband and I wanted. We went there, test drove it, and were out of the door in about 2 hours. The experience was fast, friendly, and fabulous! We would definitely buy from Longmont Ford and Joey Trujillo again!
Newvanowner
Mar 14, 2015
I went hoping i could get something with my credit. Shawn Queen told me longmont Ford could help and he told the truth. Got me everything i needed. I would highly recommend this place great service.
han_tommy
Mar 13, 2015
First of all, I was very skeptical of all the POSITIVE reviews we saw on this dealership especially on Vico Antillon. How great can a car salesperson be right? And can he REALLY have that many positive reviews?? Well, he FAR exceeded our expectations. Very friendly, down to earth, not pushy, straight forward ... you just can't help but to love this guy. Secondly, it's our first time purchasing a used car so we came in with lots of "what if" questions. We saw, test drove, negotiated (trade-in included), signed financial papers and agreements, and we were off with our new 2013 Honda Accord EXL V6 fully loaded + in less than 2 hours! Whole process was very smooth and everyone involved were super nice. Didn't feel like we were at a dealership. In fact, made me realize how crappy other dealerships were! Anyways, I HIGHLY recommend Vic and the Longmont dealership to anyone who is hesitant to try them out.
Denise Rueckert
Mar 12, 2015
I recently purchased a 2013 Ford Edge which I love driving. However, when I went to order a bumper guard no one could help me. Luckily Ty in parts found what I was looking for and ordered it. When I went to have it "installed" no one could do it. Really? Then I ordered a new passenger mirror because of a cracked mirror due to the snow recently. Again because of their antiquated hours in the service department I have to pick up the part from Longmont and have someone install it elsewhere. I was appalled at their suggestion to do so and turn away a paying customer. How do you only have hours until 5:00pm when most people are done working and then offer NO option on Saturday for the part to be installed because the one tech guy is not available? If I had known service would be this way I would have purchased my car elsewhere. I am very disappointed with Longmont Ford.
the coneys
Mar 12, 2015
We purchased the vehicle in two hours from start to finish. Gene Pochron is easy to work with and honors the customer's needs. We needed a salesman but didn't need a "best friend" - Gene allowed us to speak to each other without interrupting or intruding, but was still available to answer questions and move things along. We are very pleased with the experience and believe it is their standard way of doing business.
ARICAK64
Mar 10, 2015
One star is too high of a rating for this dealership. Let's backup, the sales associate was awesome, the sales manager is the most rude, offensive, man I have ever had to deal with. I was looking at buying a 2015 Ford F150, the sales manager came over and took over the sale. He was so rude and insulting that we actually got up and left. The sale associate called us shortly after apologizing for the managers offensive and rude demeanor. As a customer looking at spending 50,000 on a car, I was speechless at the lack of customer service and the attitude of this manager. Good luck if you choose to deal with this dealership, which as I stated earlier has some great people working their, just not the manager.
Da Browns
Mar 9, 2015
We were greeted by friendly staff and sales associates. All of our questions and concerns were answered in a timely manner. The dealership was very willing to work with us to help us find the best vehicle for us and our budget.
cmonnab
Mar 8, 2015
I had the pleasure of meeting your salesperson by the name of Elya Hull, she was a pleasure to deal with. I would recommend her to anyone. I will be coming back in a few yrs when I upgrade
flybutton
Mar 6, 2015
Was just looking on the internet at trucks when I saw a really good deal at Longmont Ford. Called them they where really helpfull and the next day went down just to look and Gene Pochron was very helpful and walk us though every part of the truck. We were comfortable that we ended up coming home that night in a new truck. Thanks Gene. If you want a good salesman go see Gene Pochron.
lilnayee
Mar 5, 2015
Elya helped me online. Later that day I went in and talked to her about buying the car. She worked with everyone and the next day I signed the paperwork. It took 10 minutes and I was out. Easy, simple, quick and would highly recommend this dealership. While I did the paperwork, I got an oil change on my other car.
Patchris
Mar 5, 2015
I was always just terrified about having to go through all the process of buying a car. Vico and the staff that helped me really made it easy and pleasant! Will come back here if I needs new car again!
SRAM
Mar 5, 2015
These days there isnt much haggling involved at dealerships for new cars. Any more it seems that dealerships are putting up their best prices up front, with incentives included already, which is nice because it takes the leg work out of hunting them down yourself. So one might wonder why a good review at one dealership is better than that from a competitor. My wife and I are from Aurora but drove to Longmont to look at Explores and Edges. Given the competition for business you might wonder why we didnt visit a dealership closer to home. Its simple the service and attention we get from Longmont, and in particular, from Ray Farrell. We were referred to Ray as someone of great integrity and honesty. It wasnt fake or kitschy; like the stereotype might suggest of car salesmen. Ray is down to Earth and speaks to people as, well, as people. His interest in us as customers went beyond why we needed a car. It went beyond what we were looking for in a car. Ray was like a friend from the very beginning. The interest he took in our personal lives was not forced, it was not fake it was genuine. When it came time to talk numbers and incentives, Ray went out of HIS way to find us what was best. And when we had questions about those numbers, he went to find the answers to this he did not immediately know, ultimately bringing back something better to consider and sign on. For my wife and me, good customer service will bring us back. Great customer service will make us loyal for a lifetime. So long as Ray remains in the business of car sales, well be dealing with him because of the way he treats us as people. My wife and I also want to take this opportunity to thank Ray for his service to our country and to the freedoms we enjoy. Its more important and more appreciated than is often given credit. Thank you, Ray!
Rosie
Mar 3, 2015
We had done our research online and came to Longmont Ford knowing exactly what we were looking for and our price point. Depending on how the Longmont Ford '14 Escape looked to us, we had a 2nd car we were also considering at a Brighton dealer (just a different color). We test drove the car on your lot that we came to see and left within an hour having "sealed the deal" - Steve was very friendly, efficient and courteous. We were also very impressed with the man who went over all the financial papers with us. We don't recognize a name below to attach to him. He was very thorough and explained all the various papers he had us sign and we appreciated his efficiency. It was a very good experience buying a beautiful near-new car. Thanks!
blazer952001
Mar 3, 2015
Was able to.refinance after a year like what was said if i kept up the payments and not late..everyone was so friendly and very courteous..highly.recommend this dealership..this is the 3rd car i bought from them..very knowledgeable and highly respect the customer...unlike some other dealerships who are only out for money longmont ford cares about the customer..keep up the great work...
JRD
Mar 1, 2015
Sean is a great individual. He is very friendly, has integrity, and in general just a caring person. I enjoy conversation that I have with him and always look forward to the next time I see him.
Joey
Feb 28, 2015
This was the BEST car buying experience we have EVER HAD. Sean was very friendly, and knowledgeable with helping us find the perfect vehicle to fit our growing family. We will definitely be back the next time we are in the market for a vehicle.
Shyness0058
Feb 28, 2015
Vico was great!! Very friendly and knowledgeable.. Worked hard to accommodate my budget.. Very professional always has a smile on his face.. Which makes him very approachable.. Everybody I encountered was very friendly
Theo
Feb 28, 2015
We have been customers of Longmont Ford for both service and sales (for new and used vehicles; Ford and other brands). Sean is friendly, super knowledgable and great to work with. I HIGHLY recommend this dealership for both sales and service. The moment you walk in you are attended to. You can tell everyone loves working there and that says a lot. You can't go wrong with Longmont Ford!
bw
Feb 28, 2015
Very helpful and thoughtful staff. They allowed me to test drive several vehicles for comparison purposes and make sure I was able to get exactly what I wanted.
Jeepfish1
Feb 28, 2015
Not only were they honest, up front and the price was the price, they had a shuttle driver drive my Cherokee to Thornton because they were too honest to give me less than I could sell it outright...recommend Sean and Longmont over any other dealership. They sold me a quality vehicle, got the Wrangler I wanted and I had less than perfect credit. Thank you!
oldbondo
Feb 27, 2015
Ed demonstrated a commanding knowledge of the Focus we were interested in. He worked with us to get us the car we wanted without discomfort or pressure. I believe Ed stands far apart from the stereotyped car salesman. I am considering a second purchase and Ed will be who I return to when that time comes. Ed is a good guy. I recommend anyone looking to buy ask for him by name: Ed Trejo.
awehellzno
Feb 26, 2015
First of all, the customer service was excellent. I applied online for credit. My dealer representative Elya did not bombard me with replies, etc. She answered only the questions that I asked and issues related to financing, etc. They were not over bearing. When dealing with all staff they were knowledgable and friendly. The cars are not over priced, and NO HAGGLING!! AWESOME!I will totally be a return customer and hope you all come here for no hassle car buying!!
courtney31
Feb 25, 2015
It was indeed an easy process fast with no long wait times and all around great service. I would recommend Longmont ford to anyone looking to buy a new or used car
jastephens
Feb 25, 2015
Car broke down i had went in met ray and did everything he could to get me in a new car i left in a new car and the experience was great and quick thank you so much longmont ford
kristina42
Feb 25, 2015
Buying my Ford Fusion from Joey Trujillo was a very easy process. He walked me through the entire process and made it easy. I would recommend Joey and Longmont Ford to anyone looking for a new or used car.
longmontro
Feb 25, 2015
Ray was great, NOT Rays fault that the finance department Just ADDED over 500.00 in charges we DID NOT agree to on my contract. Luckily we noticed it and had it removed. I appreciate Ray not insulting us with a "gimmick" and took his time to go over our new purchase.Thanks Again Ray
shari
Feb 25, 2015
Elya Hull was so helpful and knowledgeable. She made this one of the easiest car buying experiences we have ever had. Have recommended her to others already.
kb
Feb 24, 2015
I purchased a vehicle from Longmont Ford last week. Elya was very easy to deal with and did not pressure me at all. I would highly recommend Longmont Ford and Elya. Easy no hassle exchange.
medina6288
Feb 24, 2015
Gene was a great salesman. Very helpful & friendly! Would return for sure.Would be nice to be able to complete a car deal in less than 5 hours, though, but love the truck!
karihayden
Feb 23, 2015
I have bought three cars from this dealership. I will return for my next purchase as well. I have referred friends and family. Longmont ford will get my continued business. Thanks Joey for such great service and attention!!!
stepsideshow
Feb 21, 2015
Great follow through with what they say. Made buying a car a fun experience. I would recomend this dealership to all my friends looking for a vehicle.
Bt
Feb 21, 2015
Very easy to work with and made the overall process much more pleasant. I shopped around a lot and I am very happy to have bought here and to have service so close to home.
Ruby Garcia
Feb 20, 2015
I purchased a 2014 Ford Focus. Carey was my dealer. He was so helpful and answer all my questions. I would recomend ford dealer. All the employees were extremely friendly and would always stop to ask if we needed anything. Carey did all his research to make sure I was able to afford the car I was going to get and put me in the safest car he could find within my budget. I am extremely happy with the car I purchased.
jordonbrooks
Feb 19, 2015
Gene Pochron was very friendly and professional. He found us a car with low miles at a price we could afford. I would gladly recommend this dealership and Gene to family and friends. However, I would also encourage them to look elsewhere for an extended warranty because there are better deals to be found online.
kate
Feb 18, 2015
Ray Farrell was very helpful in our recent car purchase. There was a misunderstanding between us and the financing people at the dealership, and Ray quickly straightened out the issue and refunded us the disputed amount.Longmont Ford had the best prices and largest inventory of the dealerships we checked, and it was an easy car-buying experience.
Gary
Feb 18, 2015
Vico Antillon found the exact vehicle for me when he had a trade in and 2 cars were purchased by the new buyer. After a little work getting qualified and all of the paper work done and submitted - Vico was very busy at the time of our visit, but he made the sale time go by fast due to the excellent customer service. Dean in financing was excellent with all of his help too!
catfish
Feb 17, 2015
Was looking to purchase a new used vehicle and found the one I wanted online at Longmont Ford. Carey Walters was friendly and professional and had me in and out in no time.
redbull940
Feb 17, 2015
Went to Longmont Ford to possibly test drive the Ford Escape I was looking for. The model my wife had driven was no longer on the lot, but Carey knew he had an identical one in the inventory, and he took us to the local detail shop where the car was being service. The price was a little hire than we were looking for, but the finance department worked with us and was able to get the financing where we needed it Carey Walters is a good salesman. Very personable and very knowledgeable on the products he is selling. He recognized that we were looking for a specific vehicle and did not try to push something my wife wouldn't have considered.
Kkupfner2305
Feb 16, 2015
I went in with high hopes about the price and kind of car, and I was not disappointed in the least and the service just helped me make the choice even quicker. I was there for a while because he was swamped with multiple appointments but he handled it really well even though I may have come off as rushing him because I had work. He was patient and kind and even filled the tank for me before I left. He was fantastic. Thank you for a great car and experience.
pinkmom85
Feb 16, 2015
We came to the dealership knowing exactly what vehicle we wanted to buy. Upon entering the dealership Joey spotted us and waved us over (as he was finishing up a phone call) and asked us what he could help us with. Once we told him the vehicle we were interested in he immediately took us out on a test drive. Throughout our time at the dealership Joey made it a pleasant and enjoyable car buying experience with his easy going personality and making sure we got the vehicle we wanted with reasonable financing options. Even our kids (ages 2, 6, and 8) enjoyed the experience as the dealership provided a playroom with lots of toys for various ages and complimentary popcorn to munch on in the lounge area. I will definitely be recommending this dealership to others who are looking to buy a new vehicle!
firefighter
Feb 16, 2015
It was our second vehicle purchase and there was no question of where we would purchase our second vehicle from. Ed was nothing short of awesome and would highly recommend him to friends and family.
hugh123
Feb 15, 2015
Excellent to deal with. Received top dollar for trade and worked to get a proce I was comfortable with. Will be back for daughters car when she is old enough
Lorenf303
Feb 15, 2015
Steve was very easy to work with. His no nonsense approach and easy going personality made for a pleasant and enjoyable car buying experience. He was an ideal salesman. Thanks Steve.
Powersz08
Feb 14, 2015
Very transparent an friendly! I ran into some financing trouble and they helped me out immensely! Worked with me and I'm leaving happy! Thanks!
bethmartinez
Feb 13, 2015
Nothing to complain about him , actually a pretty great guy , very friendly . And helpful since this is my first time buying a car, I most definitely would recommend one of my family or friends to this place
Jamie
Feb 12, 2015
Longmont Ford had the truck I was looking for at a few thousand dollars cheaper than any of the local Littleton dealership. After working with Elya I was happy I had made the trip. She had everything ready to go and instead of a full day of sitting at the dealer I was able to finish everything including the paperwork in what felt like record time. I would recommend Longmont Ford to anyone looking for a good deal with little hassle.
carrieindenver
Feb 9, 2015
Working with Steve Formby was truly the most pleasant car purchasing experience I have ever had. He stayed late so that we could drive up from Denver after work. Instead of doing what most car salesmen have done in my previous experiences (talk, talk, talk the entire time), he let my fiance & I look at the car & really take some time to discover together if it was the right car for us. He was able to give us more money for my trade than I asked for. Lastly, he stayed until the end of the transaction (much later than I expected him to stay being that he had been there since that morning) to walk us out & thank us for our business. I honestly could not have hoped for a better experience, & I am so happy to have had the opportunity to work with him. Thank you Steve!
Erika
Feb 9, 2015
I would recommend this place to get a car anytime they answer all your questions and u get what you want. Gene help me out with everything and answered all my questions came home with my new Ford F150. Thank you Gene for being patient with me.
Chris
Jan 31, 2015
Sean was excellent to work with! He had all the info needed and helped us to make a great reliable choice of vehicle for our family! We would deffinately be back if we ever needed another vehicle! Thanks Sean!
cwalter
Jan 31, 2015
One of our cars died suddenly and we needed to replace it on a very short timeline. Under less than an ideal situation Sean was able to transfer a car we'd seen online from a sister dealership that fit our needs and was able to get us in the car in quick fashion.
Aaron
Jan 28, 2015
Working with Vico at Longmont Ford was fantastic. I really appreciated all of the hard work he did to give us a great deal. The process was the fastest and easiest experience I have ever had at a dealership. I will definitely recommend them to anyone purchasing a new car.
jimd
Jan 28, 2015
When I purchased the car in November of 2014, I refused the offer of clear coat and interior finish package from the salesman Ray (who was a good salesman). When my credit union reviewed the purchase agreement, Longmont Ford had put back the charges (around $600) for these services. I am glad that I had the credit union review my papers as I was of the understanding that they were removed. They also neglected to give me the inflator for the car tires (instead of a spare tire) and I had to go back to Longmont Ford and request it (a 3 hour trip). Last Friday, I spent 3 hours at the motor vehicle department trying to get the plates (after exhausting two temp tags) only to find from the clerk that Longmont Ford had not collected the proper amount of sales tax and they would have to wait (at which time the clerk allowed me to purchase a third temp tag for my car - Maybe it will be ready on 20Feb2015 when the tag expires). Today (1/28/2015) when I spoke with Lapleta at the dealership, she told me that she was not perfect, even though she tried to do her best. That is fine, but I didn't call to hear excuses, I wanted to have resolution. This dealership has lousy customer service and my buy experience has not been pleasant.
mhowie
Jan 27, 2015
After looking for hours on a car I might consider, I found one right away at Longmont Ford. Ray really helped us out and was very patient and understanding with everything. This was our second time here and would definitely come back.
Kkappeli
Jan 26, 2015
All of my needs were met at Longmont Ford! Andy helped get me into the truck of my dreams and got me out from under my junker car! I would recommend that you go in and talk to Andy for any and all vehicle needs!
Newford15
Jan 26, 2015
Andy was extremely pivotal in my buying experience and decision. I am happy that I now have a dealership I can depend on to get all my maintenance services done with. Was nice to only have to make only one phone call through the whole process!
von
Jan 26, 2015
I was looking for a new truck and had went to dealerships in Denver and they where playing to many games and didn't get a good experience. I went to Longmont for and got great service right even I walk in. Andy help me out on picking the right truck for me and getting me all settled in. If I decide to but another car I will definitely come back to Longmont ford. I will definitely be referring Andy at Longmont ford to all my friends and family members. Thanks for the great service
Brandon
Jan 26, 2015
I contacted Andy Alore about a used Nissan truck they had and I came Into look at it and he had it all cleaned up and ready for me to come test drive it. The truck is awesome and the whole buying experience was a breeze. Highly recommend Longmont ford and Andys' expertise.
cmaronek
Jan 26, 2015
Ed was great. He did his best to get us the car and deal that we were looking for. We were able to walk in with what we wanted and left with exactly that. This is our second time dealing with Longmont Ford, and both experiences have been wonderful.
Famrace
Jan 26, 2015
To start, I am a difficult customer I wanted a hard to find vehicle and I wanted it at a fair price. Not only did Andy jump through every possible hoop I could throw at him he personally delivered my vehicle to my house when I couldn't make it to pick it up. This is the second vehicle we have purchased from Longmont ford and both experiences have been as painless as buying a new car can be. Thanks again to Andy and the Longmont Ford team!
impressedshopper
Jan 25, 2015
I came in several days ago and looked at a 2007 vw Passat. I told Gene up front that I was just shopping around, but he still took tons of time to help me including test drives. He introduced me to Jeremy as well, who was also very nice.I'm still shopping, but look forward to doing business with Longmont Ford in the future. Especially Gene.
jspiek
Jan 24, 2015
Vico is one great guy. From the initial handshake and welcome to the key handover was great. He was never pushy, and never once tried to oversell the Taurus. He was very diligent to ensure the car was ready to go for us. Dean the finance guy was also great, thorough and timely. And like Vico, he never tried to oversell and products to us. Was worth the 2 hour drive to get a down to earth feeling. Thanks Longmont Ford.
Martin
Jan 24, 2015
We were looking for a truck and Ray Farrell helped through that process and it couldn't have been better thanks Ray and Longmont Ford. We will surely shop here in the future.Thanks,
Ashley
Jan 23, 2015
Working with Steve Formby was such a joy. After locating the exact car I wanted, Steve ran all the numbers down to the last dollar to be as accurate as possible and leave me with no surprises when it came time to sign the papers. He knew I was in a time crunch and was able to get me in my new car in approximately 1.5 hours. During the process we were personally thanked by a manager. This experience showed me how much the staff cares about their customers and how willing they are to satisfy them. Thank you, Longmont Ford!
JM
Jan 22, 2015
This was the 3rd time we purchased a car at Longmont Ford and have worked with Joseph Trujillo every time. Joseph makes our buying process enjoyable and easy and we appreciate that quality customer service is important!
neto
Jan 20, 2015
The sale people at longmount ford are friendly. Gene Pochron help on getting the best deal on the car we bought. We saw a few cars and got the one we wanted. Thank you do recommend to fam.and friends.
Sarah
Jan 19, 2015
They make the car buying experience as painless as possible. Ed was really easy to work with and really listened. This is my second car I have bought at this dealership and I will continue to only buy from them. Thanks, Sarah W.
Bmw
Jan 19, 2015
I worked with Ray and it was as smooth as could be. I don't normally write reviews but this is one of those times. I'd like to thank Ray and the rest of the team for making the purchase of my new car as easy as it could have been.
Abrahaml003
Jan 16, 2015
I went in knowing what I wanted and Ed made it happen. He didn't try to up sell me and was very friendly. All in all the process was quick and painless. I would recommend this dealership to my friends and family.
Lonnhort
Jan 15, 2015
The excellent customer service rendered was awesome. Ray was attentive to my needs. He helped me purchase the vehicle I wanted and made the process quick and easy. I appreciate all of his efforts. Thanks again Ray!
New customer
Jan 14, 2015
The Longmont Parts Department, lacks in professional courteous. Also the Longmont Ford Parts Department, does not follo-up on the parts that have been ordered.
davidlmalone
Jan 14, 2015
I came in on a snowy Saturday afternoon and they had the perfect truck in my price range. Joey made it seamless as possible for me to drive away in my new F150..
ddavis2014
Jan 12, 2015
Longmount Ford is the only place i will buy a car. The whole eaperience was fast and friendly. Ray is the best salemen i have ever worked with, and Chaz was quick and on point.
squishy80
Jan 12, 2015
This dealership sold me a product that was not even available for the vehicle I purchased, then they didn't want to help get it fixed. I called multiple times without any response from the dealership. It has now been over a month dealing with them and I still cannot get everything fixed. A credit was supposed to be issued three weeks ago and ....nothing!!!! Even the young receptionist told me she "wasn't customer service" DO NOT DO BUSINESS WITH LONGMONT FORD!!!!!
George34
Jan 11, 2015
I don't have great credit and didn't have a great deal of money to put down. They got me into my first brand new car I've ever owned! I was very impressed with how friendly and understanding they were to make the deal work for me. I will continue to come here for any future car purchase I make and will recommend this dealership to friends and family!
Bjorno3000
Jan 10, 2015
Longmont Ford was more than courteous and patent while providing a low pressure experience. Elya Hull was great in finding exactly what I wanted and delivering in all-star fashion all the way from Idaho. The rest of the team was perfectly in line behind her timely delivery complete with all-state protectants and theft deterrants as well as a clear bra and bed liner installation scheduled. Thanks Guys! ...Bjorn
RRN
Jan 10, 2015
I've been through some high-intensity negotiating/buying sessions over the years, and it's way better at Longmont Ford. They have embraced the internet as a primary first contact with buyers, and they're doing it the right way from start to finish. I contacted Elya Hull through the website chat feature, and she was great through the whole process. She answered questions and found a couple of trucks for me to look at, but never went high-pressure to get me in the door. When I decided to come in and look, I liked setting an appointment and having her waiting and ready, with the units I wanted to look at staged right outside the front door. We went back and forth a few times in the negotiation process, but it was friendly and low key. I don't think I got a screamin' deal, but I do think it was a fair deal to both sides. The finance process was low-key as well -- Chas offered add-ons (extended warranty, etc.), but gently and with no pressure. I appreciate that. My new truck was ready at the appointed hour, and Elya patiently walked me through the unfamiliar technology, such that I drove away feeling entirely comfortable. Longmont Ford is a class act; this is my second truck purchase from them, and I see no reason to go anywhere else when it's time for number three.
rb
Jan 9, 2015
Ray Farrell of Longmont Ford made buying a new car a very pleasurable experience. He did all the things a good salesman is expected to do with a pleasant demeanor and a helpful attitude. There was no pressure at any time. He gave clear answers to all our questions. He gave an excellent tutorial on the features of the new car. We would highly recommend him to anyone interested in buying a car from Longmont Ford. Ray offered help in the future if we have questions about the vehicle.Dick and Bonnie Swanson
Dan
Jan 9, 2015
Steve Formby is your guy! He went straight to my order and found exactly what I wanted. And then... my car arrived 2 days later, even with all the custom features I wanted.I will be coming back for my next car.An excellent, overall, experience.
80sGirl
Jan 8, 2015
My husband and I were in the market for a new car and were referred to Ray Farrell at Longmont Ford by a friend of mine. She had bought a car from them a few months earlier. In looking at their website and Carfax, I found a car I was interested in and contacted Ray directly. We set up an appointment and met up for a test drive. We loved the car right away! There were a couple of things I asked Ray about and he said they'd take care of them for me. The extra work and effort was much appreciated. Ray was very easy to deal with and I never felt any pressure from him. I would definitely work with Ray again and would refer him to any of my family or friends. He was great! Thanks to Ray and thanks to Longmont Ford for a great experience.
bcronk
Jan 7, 2015
Gene was great to work with in our car buying experience even though he is a Packer fan. He was very patient with us and never pressured us into buying. We are very happy with the Suburban we bought for a great price.
elaina
Jan 5, 2015
Carey is a no non sense salesman. Quick deal out of the door in about 90 minutes! I had previously visited two other dealerships in Denver with horrible service!.I would recommend Longmont! Thanks
Jay
Jan 5, 2015
Carey Walters was great to work with he had good info. on the car my dad bought. The overall experience was excellent and the finance guy was just as nice and good. I would tell anyone that is looking to buy a car to go to longmont ford because it was the best place and they where great with my dad and me. Carey was the so nice and I will be happy to tell people to come see him or anyone their. Thank you all so much great place keep up the good work at making people happy. Janice D.
jdmcculley
Jan 5, 2015
From contacting Longmont Ford via Autotrader to getting my first test drive, the experience was seamless. Cary was extremely friendly and gave me plenty of space to look the car over. I never felt hounded or pushed into anything, which is a big deal for me. I would gladly recommend Cary and Longmont Ford to others looking for a new or used vehicle. If you expect their to be pricing negotiations, I would address those upfront to better understand their policies in this area as this was the only thing I was confused about.
Kingwood Kowboy
Jan 5, 2015
This is my 2nd purchase from Longmont Ford, a 2008 Jeep Liberty then and now a 2014 Ford Transit Connect Platinum 7-seat van. Longmont Ford salesman Carey Walters worked with me through a holiday period when I had to wait for funds to be transferred. I had a nail removed and tire patched under warranty. All staff I dealt with were accomodating and friendly. I highly recommend Carey Walters and Longmont Ford.
Lee
Jan 4, 2015
I HAD THE BEST OVERALL EXPERIENCE AT LONGMONT FORD EVER OF ALL THE DEALERSHIPS I HAVE WORK WITH LONGMONT FORD IS BY FAR THE BEST. SO IF YOU ARE READY TO BUY A CAR. GO THE EXTRA MILE AND GET THE BEST SERVICE, BEST PRICES , AND THE CARE IN COLORADO. BYFAR. THANKS GUYS, RAY , CHAZ YOUR THE BEST AARON LUNBERG
yvonmarley
Jan 3, 2015
Ed Trejo Jr. took good care of us. Thank you for helping us... and the finance gentlemen that was patient enough while I was trying to sign.. :-) Very nice experience overall.
joradnd
Jan 2, 2015
Gary LaPuma was a very kind, helpful, and very knowledgeable person. I told him the type of vehicle i was interested in and what i was looking for and he knew exactly what to show me. I absolutely love my 2014 Ford Focus and couldn't have found it without his help! He was so patient with me while i thought everything over and also was able to help me get the best rates possible. I will definitely be recommending Gary and Longmont Ford to all my friends and family.
Fatperm
Dec 31, 2014
Quick and painless, I was looking for a new truck, they showed me several in my budget and made it very easy to select the best option for me and my criteria... Thanks Elya
jbCustomer
Dec 31, 2014
Bought a 2009 Lincoln at Longmont Ford, called them and they said bring it in at my convenience, they replaced part right away at no charge. Initially tried to have it repaired closer to home and was told there was a one week wait for service. These guys are the best.
cswaller5
Dec 30, 2014
Sean Queen was a great help and very honest. When an option I wanted wasn't available he did what he could to make me happy. I went through 4 dealerships until I was finally happy with what I was purchasing and who from. I will be back for my next vehicle purchase.
jbCustomer
Dec 30, 2014
I recently purchased a car from this dealer and my salesman Vico made this one of the best buying experience ever. I am a ford man for life because of him. Days after the sale, he took my calls while on his vacation which shows his dedication to Longmont Ford and to his customer. I consider him a friend.
jordanc5
Dec 30, 2014
My wife and I now own the perfect car for our little family thanks to the help of Sean. Never once did we feel misguided or taken advantage of. Sean was very friendly and nice from the get go. Great car at a great price!!! Very happy with our purchase! We will definitely be doing business again with Mr. Queen. Thank you Longmont Ford! - Jordan and Schae
Mireya
Dec 29, 2014
Bought a Ford 250 Diesel 4 days ago and it was a nice experience. Steve was very friendly and nice:) and was super fast:)Thank you:)
myescape
Dec 29, 2014
I had a great experience, Ray was very helpful. and courteous. He went over all the features of my Escape and was very patient with someone who is not very tech savy. Thank you for my Ford Escape I love it!!!!
Jesse27
Dec 29, 2014
I really enjoyed my experience here at Longmont Ford, mainly due to Sean's excellent customer service. He was able to help me get the exact car I wanted at a price I could afford. Which is rare in today's market. So far I've bought two cars from him and both times were an A+ experience. -Jesse
kmahany
Dec 28, 2014
Carey was great to work with, no pressure and was able to find the perfect vehicle for our situation. The play room was awesome for our two boys while we waited to get all the paperwork done.
homiegeme
Dec 27, 2014
Bought a used car from Gary last week. He did a good job and the experience wasn't bad. The price was nonnegotiable which wasn't bad, but would've liked to have gotten a bit of a better deal.
jrichardson
Dec 26, 2014
Had a good experience working with Gene at Longmont Ford.Was friendly and respectable. He worked very hard to get us into the finance department and out the door with as little hassle as possible. All in all, from when I went into the dealer and drove away in our new vehicle, two hours had elapsed.
Seb
Dec 25, 2014
I left the dealership with a much better idea of what I wanted, thanks to Gene. I just graduated from college, and Gene walked me through the college graduate program. I've been very impressed by Gene's diligence on my behalf; he's answered my repeated phone calls competently and enthusiastically.
broncofan2827
Dec 22, 2014
Excellent service, walked in and was immediately greeted by Joey. Joey was extremely helpful, he knew what I was looking for and found me the perfect car.
Dan C
Dec 21, 2014
Dean listened to our priorities, assessed options that would meet those and provided ratings related to the options, He then walked the entire lot of inventory with us, pointing out differences in mileage, year, price etc. We narrowed down 3 potions we wanted to test drive and Dean went with us, again pointing out the differences between them. Between the price, mileage, safety, and mpg. our choice was clear - 2014 Dodge Avenger. Dean expedited the paperwork and 'Teed up' financing. All of this and we were in/out in approximately 3 hours!Dan Clark
Tom Tinkle
Dec 20, 2014
...for a comfortable car buying experience. Car shopping is one of my least favorite things to do, but you and the rest of the staff were very knowledgeable, helpful and patient.
Remillett
Dec 18, 2014
Salespeople are friendly, financing time took a little too long but overall good experience. We really like our new/used car and feel like we were treated with respect.
DAB46645
Dec 17, 2014
When my wife and I found out that we were pregnant we decided to look for a new vehicle to fit a car seat. We did a lot of looking around and when we finally came to Longmont Ford we were able to meet Ray. From the start he put us an our needs first. Ray got to know us right away and we got to know him. He never tried to pressure us into something that was above our price range. He helped us find an amazing vehicle for us but helped us stick to our budget. When it was all said and done he was actually able to help us come in under our budget. I have bought 5 vehicles within the last decade and this was by far the best experience that I have had. I know that when it comes time for either my wife or myself our ready for another car we will come see Ray before we go anywhere else.
jamesw101
Dec 16, 2014
I have worked with Longmont Ford for several years with them servicing my Excursion. I was looking for a Mercedes Benz SUV Diesel. I noticed their partner dealership had one. I meet with Joseph Trujillo and he made all the difference in the experience. He was knowledgeable about the MB and had all the vehicle history in order for review. He worked to satisfy all my concerns and helped with finance. I not only purchased a vehicle but I added a 3 year extended warranty. I would recommend Joseph and this dealership for any purchase.
mamashewolf
Dec 16, 2014
Ray had us in a beautiful car without hassle. Everything went fairly fast and smooth. Ray was very friendly and honest. We got the car we wanted and had come in for. Started the process looking online and Ray was up front on the phone so when we came in there were no surprises of not being able to get into the car we came for. Thank you for this pleasant experience.
Monauto
Dec 16, 2014
I want to thank Mr. Kyle Shelley for helping our family with the purchase of my vehicle. I don't enjoy shopping for vehicles but the day we decide to purchase one at Longmont Ford, the process went well and Kyle was able to answer to all my questions. F.D.
Preeby
Dec 15, 2014
This was the first place we stopped and the last place we went. Ed was great to work with! He understood my needs and my budget and did his best to find something that would work with both! As difficult as it is to find a used SUV in December, he made it happen and I love my new Escape. I would definitely recommend him and this dealer.
tks
Dec 15, 2014
Ray was able to streamline my purchase with limited delays and flexibility to meet my needs.Everything was outstanding and the truck is great.Thank you Ray!
Bellstacy25
Dec 15, 2014
This is the second purchase from Longmont Ford we have made. We have had a great experience both times. Carey also called to follow up and make sure things were going ok. I would definitely recommend Longmont Ford to others.
antking
Dec 13, 2014
I went to Longmont Ford in pursuit of a different vehicle. Unhappy with my current choice I decide to return to a Ford product, based on my luck with them in the past. I was introduced to Ray and was pleased with his knowledge of not only Ford vehicles, but competitors, and upcoming models alike. It was finally nice to see a sales representative that ACTUALLY drives the same vehicle he or she is selling. I have now found the vehicle that fits my needs perfectly, not sold on "fluff", but facts and experience...
devyn.felkins
Dec 13, 2014
The employee Clint was the best salesman, very honest, no pressure, a joy to work with. I highly recommend if you are going to longmont ford, to go to Clint Hubbard. He went above and beyond.
jadonkael
Dec 12, 2014
Steve Formby offered a first-rate experience, nothing but supportive, absolutely no pressure, and did everything he could to make our experience a positive. Thank you Steve, and thank you Longmont Ford. We will be back, and we will definitely be sending others your way.
Mwagz
Dec 12, 2014
This is the second car I have bought from Longmont ford. I will buy my next car there!!!! THANKS GUYS GREAT TEAM . Thanks for selling me on the Ecoboost
scott lyons
Dec 12, 2014
Ray was our sales contact and we had to set everything up over the phone as we were driving a long distance to make this purchase.I let Ray know what I needed to make the sale work and he had inset up in a matter of minutes, my wife and I drove down the next morning there were no surprises everything was as Ray and I discussed. Ray made this a simple and enjoyable buying experience. I would recommend Ray as a sales rep. and Longmont Ford to my friends and acquaintances.
sean.prag
Dec 12, 2014
Well today I bought a used f150 it is great because Andy Alore helped me decide what F150 to by. The service there was very fast and helpful.
spike2
Dec 11, 2014
I had a very pleasant experience in purchasing my new ford explorer my salesman was very knowledgeable about the product and I felt very comfortable in dealing with Ray it was like dealing with a friend. I came to the dealership with the intentions of purchasing a used S.U.V however after Ray suggested that I try out and test drive a new 2015 explorer I was sold.I will tell my friends about my positive experience I had with Longmont Ford and suggest they visit the dealership before going any where else and also see my friend Ray Farrell.
royctucker
Dec 9, 2014
From my greeting at the front door,until leaving with new keys in hand,everyone was very friendly and helpful.Both, Gary LaPuma and Dean Johnson who I worked with,went on and above there call of duty to make the deal work just right for me.Thanks guys for the extra effort that you both put into my purchase.When it comes time for my next vehicle purchase ,I will be back.
Krista Bodnar
Dec 8, 2014
We worked with Vico on our purchase/trade. He was knowledgeable on the vehicles and helped pick the right car for us. The trade was a little lower than what we expected, but the overall transaction went smoothly. Overall, we felt good about the experience and would recommend this dealership.
cherylsusie
Dec 8, 2014
Vico is such a pleasure. He is extremely knowledgeable about all the features and helpful with the decision making process. He and Greg made our experience quick and painless. We are 100% satisfied and thrilled with the purchase.
kuchar.tomasz
Dec 7, 2014
The salesmen were really professional and helpful. They were flexible and put my best interest ahead of theirs. In the end, I was able to get a good price for my vehicle and went home satisfied with both customer service and the actual car itself.
pollyak
Dec 6, 2014
Elya was great right from the start. She knew this was my first car buying experience and she made it easy and fun, despite the sub zero temperatures. I walked away with a fabulous car and a very fair price. I would recommend and Elya and Longmont Ford to any friend or family member looking to purchase a vehicle. It was a seamless process and it is clear they care about their customers (even received a thank you note a week or so after I purchased).
C.Blado
Dec 5, 2014
C BladoI am a repeat customer with Longmont Ford. I would NEVER purchase a vehicle through anyone else. Ed Trejo has been our salesman twice now. He always treats us like family. He makes and everyone else there makes car buying not such a dreaded drawn out thing. Ed and Dean worked tremendously hard on getting a car and a loan that fit my needs. I was not able to get the vehicle I wanted(too expensive), but they made it possible for me to get the next best thing, and I could not be happier. Thank you guys so much for all that you do! You have a customer for life. LONGMONT FORD should be rated # 1 and are rated # 1 in my book. I also would like to thank Jeremy for helping size up the passenger seat for me, this was something I am sure he has never has had to do before THANKS Jeremy. It was also very nice to meet Greg upon delivery of my car.
Jgarza27
Dec 5, 2014
I've been in Colorado for about 2 years now and my truck recently broke down. Instead of repairing it I decided to go ahead and buy a new vehicle. I do not have good credit so it was really hard for me to find something that worked well with my income and that would not break the bank. Many places I went really seemed to be more concerned with the numbers, instead of the actual person that number represents. I was given Andy's number by a friend and gave him a call. Immediately I was impressed with his friendly demeanor and how easy it was to talk to him. I set up an appointment to go in and find something that worked for me. They were able to find me a car above and beyond my expectations and work with me on the finance options. I know it was not easy getting me approved and I could tell that they were really helping me out and it took some work to do so. Andy and Greg are both great guys and I would advise anyone that wants a friendly, no-pressure atmosphere to go here and talk to them. If you could put a price on customer service these guys would be top dollar and I will exclusively use and advise this dealership to anyone I know. Really cannot say enough to thank you guys!!!
LehmanJB
Dec 4, 2014
I typically dread car shopping, but I had a great experience at Longmont Ford. I worked with Kyle Shelley who's approach was very laid back and no pressure. He was friendly, knowledgeable, and informative. He also did a fantastic job at following up with me after I picked up the car to make sure I was satisfied. It is great to feel valued as a customer, and that is exactly what he did.
beitz
Dec 3, 2014
D.BeitzThank you to Ed Trejo for putting me and my wife into a brand new 2014 Ford Escape. We have wanted one since the restyling in 2013. This is truly our dream car. Ed treated us with the utmost respect - especially during the negotiation process. Ed and the management team were not stuck on one price and were truly flexible. We feel we got the best deal we could possibly get by going to Longmont Ford. Thank you again.
hutchinsontd
Dec 3, 2014
Great dealership - fair, friendly, knowledgeable, helpful. We did not feel pressured, and had great assistance with our purchase from the test drive through the final paperwork. Thank you Longmont Ford for our new Ford Fusion Hybrid!
carbuyer211
Dec 2, 2014
There was no hard sales push. Just a great deal with friendly, helpful people. We were very satisfied with the entire process from test drive to financing and would highly recommend Longmont Ford.
david.bassett.965
Dec 2, 2014
Knowledgeable sales person, gets the deal done, goes the extra mile, friendly. Awesome dealership will definitely recommend to friends. Go see Steve and he will treat you right and get you the vehicle you need
vtafoya
Dec 2, 2014
Gene my salesman was great to work with. He was friendly and very knowledgeable about the truck I was looking at. The car buying experience is never fun but Longmont Ford made it easy.
yeptraci
Dec 2, 2014
I purchased a 2000 Buick Lasabre which I had seen on the internet for sell from Longmont Ford. Paid $4750.00 . The car has been nothing but a nightmare. I've had to replace transmission, water pump, fuel filter, harmonic balancer, ignition module, crankshaft positioning sensor, cam shaft positioning sensor and wiring harness,. Had to have the a/c system bled and charged. With a recommendation of get the power steering rack and pinion, wheel alignment and cold start misfires diagnosis by the Buick dealer. After putting more money into it then i paid for it and it still being broke down. I contacted Longmont Ford via customer service, via there website and via email and have not received not even one return call email or phone call. I think there customer service is awful. You would think they would have some type of inspection and points check on the used vehicles they sale. I hope to never never do business with them again. Very dis satisfied!
Tmcmillan
Nov 30, 2014
I purchased a Chevrolet Cruze LTZ from Kyle. I appreciate the pricing, fairness and efficiency of the sales deal that we made. I will recommend that my family and friends check Longmont Ford for their next vehicle purchase.
Melchase
Nov 29, 2014
What a great atmosphere. Friendly helpful salesmen. I would recommended my family and friends to purchase their car. Clean and well presented. Great job by all.
sgarcia1862
Nov 29, 2014
Went in to look at prices worked with Ed very understanding on my situation. When I am ready going back for sure thanks Ed Trejo
CMacdon
Nov 28, 2014
Purchased a Ford Focus from Gene 2 years ago. Great car, outstanding service! Gene took the time to explain benefits of leasing at that time. Now thinking about upgrading to a Fusion, strongly considering leasing based on his detailed information. He's extremely knowledgeable. I wouldn't consider going to anyone else. So tired of pushy car sales people - Gene took the time to answer all my questions and sold me the exact car I wanted at price I wanted. No effort to add more expensive options. It's sales people like this that establish life-long customers!
brose9414
Nov 26, 2014
Kyle was so easy to work with and made our car buying experience enjoyable! I would recommend this dealership & Kyle to everyone! We shopped multiple ford/car dealerships before coming down to Longmont ford and I can guarantee you, we will buy here again! So happy with our experience!
dbatb82
Nov 26, 2014
Kyle was EXCELLENT to work with. Very knowledgeable. He made us feel like we were working with a good friend vs the stereo typical "used car salesman". Thank you Kyle!
jpconnelly3
Nov 26, 2014
We were very happy with our car buying experience and salesman Ray. I went in once prior to our purchase just to get information on the vehicle and seating. Ray answered all of our questions and was very knowledgeable about the car. He was not pushy and respectful of our time the first time as we just wanted information to get comfortable with our decision of car make. When we went in to purchase the vehicle the car was washed and waiting 20 min. after we gave him a heads up that we were on our way to look at the vehicle. He made everything very smooth as we were in and out in just 2 hours. No buyers remorse after our positive experience. Thanks Ray and Longmont Ford!
ryan&megan
Nov 26, 2014
Vico was great; transparent about cars condition-made traveling from Denver worthwhile. Really enjoyed working with him!Only negative: "required" interior protection/recondition and theft protection seemed deceitful during financing. We made sure it was removed before finalizing purchase.
ssutton21
Nov 26, 2014
I worked with Andy Alore and Chas Cuzzoni. I told them my needs and what was important to me and they went out and found me the perfect truck. The way these guys work as a team I was in and out with my new truck.. Thanks for taking care of me and my family needs..
TessaLT
Nov 26, 2014
Steve genuinely cares about making his customers happy. My family and I have bought from him for a long time. He follows threw and remembers his buyers personally. He pays attention to what they want and try's his hardest to get as close to it as possible if not perfect. If you're not happy with something, he finds a way to make it better for you. He truly is an amazing person.
Nathan Neidig
Nov 25, 2014
Buying process was very easy and streamlined. Sean queen was very knowledgable and up front about the price and options. Overall great buying experience. Will buy my next car here.
Twanzeck
Nov 25, 2014
I would recommend buying a car from Longmont Ford to all of my family and friends. Kyle answered all of my questions and made my car buying experience easy and fun. Travis
lilnorm92
Nov 24, 2014
The staff at Longmont ford is very friendly and willing to help with any needs. They greet you quickly and get you what you need. I would definitely recommend them.
naal2114
Nov 24, 2014
I was looking for a used car for months. I went to 4 different dealerships but couldn't find anything satisfying. Clint in Longmot Ford was friendly and honest, the service was smooth and awesome and the price was compelling. What an awesome experience!
48loriwatson
Nov 24, 2014
Sean was so kind. He did not play any of the usual dealer games. He just showed us the math and explained how it all worked. We hate dealer games( going back and forth, back and forth). We did not have to do that here. It went very well. I would not hesitate to buy from Sean again in the future.
doncag2820
Nov 24, 2014
Ray Farrell was great to work with. We got the car and the price we wanted. He was very willing to show and teach us all the features of our new car. He was sincerely a nice person to work with!
Jennifer Record
Nov 24, 2014
This was my first dealership experience buying a car and I can honestly say it wasn't what I expected it was better! I was referred to Longmont Ford because of my need for special financing (read: poor credit). From start to finish it took less than 4 hours, and Sean took the time to explain what was going on every step of the way. He was also very conscientious the features I was looking for in a vehicle while still hitting the price point I needed. I would recommend Longmont Ford to anyone looking for a used vehicle, and I will personally return in the future!
diasja125
Nov 23, 2014
Longmont Ford rocks they had great service they were fast and friendly it was an easy experience to buy a car here. Ray was my salesman if you go in ask for him!!
rb666zombi
Nov 23, 2014
I went in yesterday to get some info on the 2015 F-150, and considering how busy it was, Gene was able to provide me with a ton of info, even though there wasnt one on the lot to demo. I was very impressed with Gene's knowledge and willingness to talk despite being overwhelmed with other customers.
johncan57
Nov 21, 2014
Purchased a 2006 Silverado. We worked with Carey Walters. He was very helpful in the purchase no pressure. I was working out of town and he got all the answers I needed. Even after the purchase was final he took care of us. Wife purchased vehicle as is but by the end of the day there were problems with the four wheel drive. She called Carey he said bring it in on Tuesday their expert on four wheel drive is off on Monday. They replaced the part with no problems. When I saw the truck there was no jack. They took care of it. About three weeks later a the tailgate latch stopped working. It was a easy fix they showed her what to do. Our experience has been great with Carey and Longmont Ford. I would recommend them to anyone.
leemarhug1
Nov 21, 2014
My 2012 Fusion was rear ended and totaled. So it needed to be replaced I came to Ed Trejo, Jr. for help to buy a new Fusion. He was our salesman when we purchased the 2012. Ed was helpful and located a 2014 we purchased and are very pleased with the car and the color, Sunset (red). When we purchased the 2012 we felt it would be our last car. Now we have a 2014 and this should be our last car because of our age. We will have to wait and see. I would recommend Longmont Ford to others as I was that pleased.
Bbaker699
Nov 21, 2014
Steve was great to work with. Drove from GJ colorado to by this truck. Inventory was excellent and found exactly what I was looking for and a decent price. I would buy again from here.
timtoolguy
Nov 20, 2014
Purchased car through internet sales (Kyle Shelley) and he made it quick and easy. This dealer seems to have great prices, great vehicles, selection, and I wasn't hassled during the process. I would buy there again.
pamsl2
Nov 19, 2014
Vico at Longmont Ford made purchasing a new Ford F-150 quick, easy and affordable. I would highly recommend giving him a call if you are in the market for a new or used vehicle. I was incredibly busy and needed to make a purchase before the end of the year with little to no time to shop. Other dealerships insisted on qualifying me before they would let me test drive. I really appreciated Vico's laid back approach, all his efforts to find the perfect vehicle at an amazing price point, that he was able to wrap up the entire process in only a couple hours and in only two visits. He also arranged to have some extra options added to the vehicle with a quick turn around time. Many thanks to Longmont Ford and Vico Antillion.
cahaat
Nov 19, 2014
My husband and I went to Longmont Ford this past weekend and purchased a Ford F150. We worked with Joey Trujillo, he was a pleasure to work with. He is very knowledgeable and made us feel comfortable and was friendly and personable. He even interacted with our two young children. We've had horrible past experiences with dealerships but everything went so smoothly at this dealership. Thank you Joey and Longmont Ford... two thumbs up!!
gpeoples
Nov 18, 2014
I am not a big fan of No Haggle pricing, but Longmont Fords Prices were lower then any other Dealer Online! If want to play the Haggle game Longmont Ford is not for you!! Longmont Ford had what we were looking for. Thanks Carey You Rock!!!!
Sheena Jackson
Nov 18, 2014
We had looked at cars in our area, but were blown away with the prices we saw at Longmont Ford! We knew what we wanted, but found a car that was above and beyond what we had seen in our area on Auto Trader that was at Longmont Ford. It was easily $3-4,000 cheaper than anything we could get at home and it had way more features. Then we got to work with Gary and he was amazing! We had seen the car weeks before we could actually get down to purchase it, because it is a 5 1/2 hour drive. But, Gary kept an eye on it and the morning we drove down, he was able to pull the keys for the car and get it cleaned up before we arrived (he had given us his cell number, so we could call him anytime). Sorry if we woke you that morning Gary! Gary was super friendly and very polite! He made the car buying experience very pleasant. The drive was well worth it and we love our new car! We will definitely suggest Longmont Ford and Gary to all our friends and family who may be looking for a car! Thanks again Gary and everyone there at Longmont Ford!
sararush5
Nov 17, 2014
I found a car that I loved on their website and called and spoke with Gary. I immediately felt comfortable with him and was excited to go up and take a look at it! The trip took an hour and a half- it was well worth the drive!!! I was going to have a hard time getting approved, due to bad credit and Gary got me into the car that I DESPERATELY wanted!!! He went above and beyond to meet my needs. He stayed working with me for HOURS to make this happen and I am so thankful!!! You will not be disappointed at Longmont Ford, especially with Gary!
abjj
Nov 17, 2014
I would recommend Longmont Ford to friend and relatives, good experience with Elya, she was prompt in confirming info I requested. I will shop Longmont Ford in the future.
toni.griego
Nov 16, 2014
Thanks Ray! We met a lot of lousy sales people before meeting you, and we turned down a few pretty nice vehicles because we believe they did not deserve the sale. We even had a few sold out from under us! It is great to find that there are some people, like you, who still believe in customer service! Love our new truck!
Mustang1harley
Nov 15, 2014
i bought a new truck for me and and a new car for my granddaughter Longmont ford had the best prices and thy where very good to deal with vico was great I love there service dept. oil changes are quick great place
ricardowildhagen
Nov 15, 2014
I had a very good experience purchasing a car with Ray Farrell. He was very very helpful and kind through the entire process. I never felt pressured into doing anything I didn't want. He gave me time, space and freedom to make my own decisions, which is very important when it comes to purchase a car.Ray was able to get someone to pick me up in Boulder (a 25 minute drive) so that I could pick up the car, since I couldn't find anyone to drop me off at the dealership. He has also been great when it comes to post-sales. I mentioned an issue with the car that I was concerned about, and he contacted me at least 5 times to follow up to make sure I was taken care of.Great job, Ray! I appreciate doing business with you. Cheers!Thanks,Ricardo
seltenrich
Nov 15, 2014
The overall experience was excellent. The vehicle price ($25,000) was a good deal. Everyone that I dealt with at Longmont Ford was helpful and friendly. I would definitely recommend the dealership to others. It was a pleasure working with Gene.
mgwagner
Nov 14, 2014
I had totaled my car and spent time shopping on line for a new car. I called Longmont Ford less than an hour before closing. Ray had the cars I wanted to look at clean and ready for a test drivewhen I arrived. With in less than an hour all paper work was done and I was driving my new car home. Ray made this the best car buying experience I have ever had. Thankyou so much!mgwagner
Rdufour13
Nov 12, 2014
Steve Formby was awesome as our salesman! We purchased a Focus for our daughter and he sold us the perfect car. Steve is very friendly and knowledgeable, and we'll purchase again from him and Longmont Ford.
Jami Guzman
Nov 12, 2014
We worked with Joey from Longmont Ford and it was without a doubt the most satisfying car buying experience we have had. He was very knowledgeable, friendly and a pleasure to work with. Thanks Joey!!
Adh1211
Nov 11, 2014
I've never experienced a car salesman before and I must say.... She was absolutely incredible!!! She was soooooo kind and understanding, as well as extremely knowledgeable... She wasn't pushy at all... And I felt like she genuinely wanted what would work best for me and my family!! I felt like she had my best interest at heart and took her knowledge and resources, and my wants and needs and made them all an equal priority! She was a great person and a great salesman!! Will definitely do business with Longmont ford again!!!!
jcosper
Nov 11, 2014
Best experience ive had at a dealership hands down! Elya was very friendly and made every aspect of the sale easy and as quick as possible I will go back to buy my next new car from them!
Darius07
Nov 10, 2014
We had a great experience purchasing our vehicle at Longmont Ford! Joey Trujillo was very knowledgeable and helped us find the perfect car for my family. His friendly demeanor and "no pressure" attitude made us feel very comfortable and confident in our decision. Thank you for all of your help!
jasonchlebus
Nov 10, 2014
We were looking for a specific type of Ford Flex. We live in Colorado Springs and we had been searching southern Colorado but weren't having any luck. We expanded our search and found Longmont Ford. They had a few different Flexes that would work for us. We contacted them via email and set up a meeting with Joey. He was very helpful and kept in contact with us until we could drive up on the weekend. Once there, he met us and set up several test drives until we decided on the one we wanted to buy. He was very accommodating and not pushy at all. While we were filling out paper work, Joey set up our 3 younger children with popcorn, drinks, pizza and even got them stuff to color and draw with! In addition to Joey's awesome Customer Service, Longmont Ford was very easy to work with on the whole. The price they advertise is the price. This can be a good and a bad thing. But if you understand that there isn't going to be a lot of negotiating on the price, then you know exactly what you are in for. This is nice in the sense that you don't have to worry about haggling with the Sales Folks but bad if you are expecting to knock off significant dollars off of the price. All in All, we were very satisfied with our experience at Longmont Ford due in large part to Joey Trujillo. The price was lower than anywhere else in Colorado for the Model we were looking for. The purchasing process was easy and not painful. I would recommend this dealership to anyone.
eric894
Nov 9, 2014
Kyle and Elya did a great job. They were very patient and answered all our questions. This was one of my best experiences buying a car. I do business with people not companies and I would do business with these two again. Great job!
tasha3123
Nov 9, 2014
My husband and I really enjoyed our experience at this location! We wanted to go look at this location because they had a great selection of cars that we were interested in! I especially like how when we got there we looked through the entire lot without getting hassled by sales. When we were ready to test drive a couple cars we met Gary and he was the nicest guy, very friendly and knowledgeable. He was more than happy to take us out for a test drive and allowed us private time when we returned to discuss what we thought about the different cars! He did not pressure us to purchase which was nice! We ended up walking away with a beautiful white Yukon and we can't be more happy!
matthew.roper17
Nov 8, 2014
From the minute I walked in and was greeted to the time I finalized my first car purchase I couldn't have been helped anymore. In no way shape or form did I feel rushed or pressured into signing paperwork and the outcome of my visit was a success. Thanks for helping my first car purchase run smooth and successful.
bbarney80103
Nov 7, 2014
I recently had my beautiful Challenger totaled in a hail storm...so, began the search for a more economical (but fun) car to replace my baby. I wanted something that I knew would stand the test of time and the future ownership by my now 14-yr old who will be driving in less than 2 years... (yikes!)Ray at Longmont Ford was an absolute pleasure to work with -- I was a 90 minute drive from the dealership and he personally tracked down the vehicle we were interested in to confirm: 1-It was still available, 2-the photos and listing were accurate (I'd already had a bad experience at 2 other car lots!).I got there to test drive the car and Ray had the car washed & ready to go! It was exactly what we were looking for and the whole experience was SO SIMPLE. Ray is low-key and no pressure. I talked him into selling me the car...not the other way around!Working with Chas in credit was equally as simple and easy!Take the drama out of buying and work with true professionals like Ray and Chas. It's totally worth the drive!
dhoffman46
Nov 7, 2014
I was looking for a 4wd truck - the dealership had one in stock exactly like I was looking for. I didn't think the price was too great, but I needed it, so I bought it.
drickert1
Nov 5, 2014
We went in knowing what we wanted and knowing that Longmont Ford was showing the best prices as we shopped online. We met Ray Farrell right away and begin looking at the available 2013 Ford Edges, we took one for a test drive and started the very easy process. We had a great experience and really appreciated the attention to detail from the moment we walked in!
Leeisfishing
Nov 4, 2014
I purchased a new Ford Focus from Ray Farrell. He was great to work with and was always quick returning e-mails and phone calls.Not once did I ever feel pressured.I would definitely buy another vehicle from Longmont Ford.I hope my service experience is as good as sales.
mchavez2008
Nov 4, 2014
GREAT AND FAST SERVICE - I WILL BE REFERRING ANYONE WHO IS INTERESTED IN TRADING IN OR WANTING TO BUY A NEW VEHICLE. LOVE LONGMONT FORD.
katiefox21
Nov 2, 2014
We went to Longmont Ford after researching gently used cars and Longmont Ford had a huge selection of great used cars. We had excellent service working with Ray Farrell and I love my Ford Edge. He had great knowledge about the car and all of it's features. I have e-mailed him a couple of times regarding some questions I had and he is very quick to get back to me with helpful answers.
Kevin Powell
Oct 30, 2014
I was in need of my first car in 15 years. The pre-owned selection here was great and I found exactly what I was looking for online at a great price. I raced to the dealership as quickly as possible because I knew the F-150 I wanted wouldn't last long. I was in and out the door in no time with my truck. I rarely post feedback anywhere online for anything unless I have a truly good experience. This definitely was. Give Steve Formby a call. Great, honest experience.
nicoleallyce
Oct 29, 2014
It's no wonder all of the positive reviews have Ray Farrell's name in them. He was absolutely awesome to work with. He listens to the customer, isn't pushy, and makes what is usually a frustrating experience very pleasant. When we got to the dealership we knew what we wanted, but were prepared to remove some of our wants to get the SUV at the right price. He asked questions and searched for the perfect vehicle. In the end it had everything we wanted and more. Since buying the car, he's followed up with me twice on items we have outstanding and to make sure we enjoy our SUV. I've owned several vehicles over the years and this is by far the best car buying experience I have ever had. I hope Longmont Ford realizes what an amazing dedicated, honest employee they have in Ray. We will do business here again as long as Ray's around.
Ingramcd
Oct 29, 2014
We went into Longmont Ford looking to trade in our lease and buy a new car. Ray Farrell was so friendly and easy to work with that we ended up coming back and buying a second car from him just a few weeks later. Would definitely recommend them and will be back for sure!
micka
Oct 28, 2014
Ray Farrell was professional and great to work with. Answered questions and listened. I appreciated not being accosted by hoard of sales people as I parked at longmont ford.
bramleb
Oct 27, 2014
This was the first time I have purchased a new car and I was expecting the experience to be frustrating and overwhelming, but it wasn't at all. Ray Farrell at Longmont Ford was nice and knowledgeable. I left with my beautiful new car feeling like I got a good deal and good service.
Boots1824
Oct 24, 2014
As soon as you walk in the door everyone is friendly. I worked with Ray and he was fantastic throughout the whole process. I would 100% recommend them and will be back for my next car!
johncmickey
Oct 23, 2014
I went in to lease a Fusion, but when I was presented with the options purchasing started to make more sense. The team at Longmont Ford was very helpful in presenting the information without any pressure to sign. Good honest sale = happy fusion owner.
airforce4life
Oct 22, 2014
All aspects of my buying experience at Longmont were excellent up to the point where the finance individual after my asking if i sold/traded the vehicle before the extended warranty was used was refundable told me yes it was. Now as an adult i do know to read the fine print, and i didn't as thoroughly as i now realize. My weakness here was trust, the salesman was amazing, i was given a great deal on my trade and on my new purchase and i let that trust continue through the finance office where it shouldn't have. I do not like dishonesty and i believed Longmont Ford was an honest establishment, unfortunately just like anything else in the world a few extra $$dollars$$ was more important than a satisfied repeat customer. So the reason i write this is so nobody else has the same problem as I did. Read everything twice and trust only yourself!
ccsilly
Oct 21, 2014
Ray Farrell was great, would buy from them again in a heartbeat. All of the staff was ciourteous, no hard sell and honest. Would make the drive from Littleton again.
passionkt
Oct 21, 2014
Buying a car is often frustrating or overwhelming. I wasn't looking forward to having a sales person try to push me into something I didn't want or sell me something that wasn't in my budget, but it never happened at Longmont Ford. I didn't feel pressured at all. I actually enjoyed the whole experience. They were friendly, accommodating and upfront about everything, I highly recommend them. This was the best car experience I've ever had!
marlinm
Oct 17, 2014
Bought a used 2007 Cadillac Escalade Ext. Had the service department replace the muffler before pickup. All work was done to my expectations. Subsequently identified a missing part, a clunking noise, and check engine light condition. They replaced the missing part and sensors required at no additional cost to me and washed my truck as well. I want to recognize Chris Rusk, Steven Nardone, and John for their professional help and assistance. I would recommend this dealership to all.
jkesig
Oct 16, 2014
This was my first car purchase, and I was relatively nervous trying to talk with dealers and thinking they would take advantage of me and use words that would stray from the actual topic about the car. For instance, the price of the car I was looking at was something a lot of dealers avoided. Ray was completely honest about everything. I had my mom with me, and even she was impressed with Ray. We have already gone back to see about other cars for different family members, and every time we will ask for Ray. Thanks Ray!
Stacey Schrodt
Oct 16, 2014
Ray was friendly and great to work with, finance was quick too. Best car buying experience I've ever had. I love my new car.
mob34
Oct 15, 2014
I purchased a used vehicle from Longmont Ford and couldn't be more happy. Ray was the salesmen and very professional. I've bought many cars over the years, from approximately 6 different dealerships, and I have to say Longmont Ford is #1.I would highly recommend both Ray and Longmont Ford to anyone! A Very Happy Customer,Evergreen, CO
Kevin Merrill
Oct 14, 2014
My experience started through an online search and one the Internet Sales people, Carey W., responded pretty quickly. When I came into the store, I met Carey and he helped me look at the cars I was interested in. He did not pressure and was pretty knowledgeable about the vehicles. In the end, I feel like I got what I wanted as well as a good deal.
marlinm
Oct 14, 2014
My purchase experience was rewarding, Ray worked with me to make the purchase a success and continued with follow-up until my bank completed financing.
Dx4Edge
Oct 13, 2014
I had initially gone to this dealer looking for an Escape they had listed, to find out it had been sold. The Sales Rep didn't seem to want to show me anything else in that price range and I ended up walking out of the door. The next day, I looked at other vehicles in my price range and reluctantly went back that evening. The trade in for my car and the price on the new one was reasonable. It worked out, as Joey was more than happy to assist in finding the vehicle I purchased. Ultimately, a good experience as I didn't walk out a second time empty handed.
Denise Rueckert
Oct 10, 2014
I began looking for cars soon after moving to Colorado. I clicked on the opportunity to chat which linked me to Ray F. He was able to provide information about cars I was looking into and made an appointment for me to come in the next day. When I got there, Ray had the cars ready, CarFax reports, and answers to my many questions. He was a great sales rep to work with since he was patience, informative, and did not want to pressure me. He was respectful of my concerns and worked with many other employees to get things taken care of quickly. They were very busy for a Saturday, but Ray and the other Ford guys made sure my needs were met.
LaRoy Seaver
Oct 10, 2014
Vico Antillion played key role in selling us a Toyota Prius from the Ford lot. Missing with the car was a second key. Vico made contacts and got us lined up with a dealer who arranged for the second key at a reduced price. Vico's help was key and unrequired.
allyroth23
Oct 9, 2014
Ray Farrell was fantastic, friendly, knowledgeable, and seemed passionate about my wants and needs in a car. He is a NO pressure kind of guy which we all know is refreshing when going to a dealership. Even if he has multiple customers, he makes you feel as though you are the only one he is working for. Using Ray to help you find your perfect car is a NO BRAINER! You will not be disappointed, as a matter of fact, you will feel more at ease knowing that he is on your team. HUGE thanks Ray! Ally & Mike
harley57
Oct 7, 2014
We would highly refer Ray Farrell to any of our family & friends, there was no high pressure from him, he was very friendly and knowledgeable , we feel like he went above and beyond. We love our new 2014 Escape.
Reformant
Oct 6, 2014
Ray and Longmont Ford made it easy to trade in and upgrade my vehicle!Was worth the drive all the way from Denver. Definitely ask for him.
Ivorywj
Oct 4, 2014
My husband and I were looking for a car, after ours got totaled in an accident. Ed Trejo did not pressure us to test drive anything, buy anything, look at a more expensive car or pressure us in any way. He was completely laid back, honest, friendly and helpful. HIGHLY recommend this dealership. (They have more than just Ford, we bought a used Santa Fe.)
jgrbrit
Sep 28, 2014
Very pleased with the entire experience. Vico was most attentive to our requirements. Strenuous efforts were made to bring the right vehicle up from Denver the same day we indicated we were a definite buyer so we were spared the trouble of coming back (form Estes Park) a few days later to pick up the vehicle. We got a decent deal (including disposition of our old vehicle) and have been most pleased with the performance of our new Escape. Follow-up has been excellent.
kkskinner
Sep 10, 2014
After sitting in an office for 3 hours, yes 3 hours, they would not tell me how much they would give me for my trade in, or how much the total price of the vehicle was going to be. Not to mention that you have to tack on an extra $600 for what they call delivery to their store. Really??? After 3 hours, I finally got to see the "bank" man and he refused to give me any answers but he sure knew that he was no where close to the number that I gave the salesman. He then brought in the big xxx and he told me my 2010 Camaro was a piece of crap because it had a Carfax note for a replaced fender, but the Jeep we were buying also had a Carfax note for a much more severe repair. Mind you the blue book for the car was 16,000 and even he wouldn't tell me what the trade in allowance was. I told him he was an xxx and that they had the worst process EVER!!! Save yourself 3 hours and go next door to the Prestige dealership where they know how to treat people! And oh, by the way, they tell you that the owner, Mr. Peoples, is a great guy and does right by his customers, too bad Mr. Peoples doesn't teach his salespeople to act that way,.
Shannon Larson
Sep 6, 2014
Early this summer, I purchased an Expedition from Longmont Ford. They were very eager to get a sell but in customer service. The first issue was with Sean Queen. It took multiple attempts to reach him to set up a leather install for our truck. When the appoint was finally scheduled via phone, we showed up for scheduled time and nothing on your end was scheduled. As a result of there being no scheduled appointment for leather install, a car rental was not ready. Then we called Sean to get the entry code to key pad and to this day have not received a phone call. Also, while the leather was being installed the air leak in the front windshield was suppose to be looked at and addressed. He claimed that service looked at it, but that was lie. Service DID NOT look at it. Now, we have been trying to get ahold of Chris Rusk to help with addressing the wind noise. We called three times before finally getting an appointment scheduled. And when I showed up for that appointment, Chris had left. So another service manager did try to take care of us that same day. He took a ride in the truck and said he would give Christ the information about the wind noise. Again, no call back to this date. It seems to me like they don't care about the customer once the vehicle leaves the lot!
5798fire
Aug 30, 2014
I stopped by Longmont Ford and was greeted by Maria. She was very nice and helpful. Joey Trujillo helped me find the perfect car for my family. The process was fast. And painless. I recommend Longmont Ford to everyone. Thank you Joey
alsek
Aug 30, 2014
I just purchased a new car from Steve Formby at Longmont Ford. What a pleasant experience to deal with no pressure and hassles. Steve found the vehicle I wanted, was very professional, friendly, and his knowledge and help were terrific. I would do business here again.
jdesimone80701
Aug 29, 2014
Speed, Responsiveness, Customer Focus, No Hassle, Unique Buying Experience are the words I would describe after purchasing a new vehicle from Steve Formby. Outstanding Service!
Bekkigarcia
Aug 22, 2014
Found out the car they sold me was a rental as are most of the vehicles. Refuse to buy back it back they are crooks
mateus.tostes.5
Aug 21, 2014
Very nice service everything worked out fine for me. Great car... great sales person, great customer service and willingness to help me buying my car.
americren12
Aug 15, 2014
I was promised that the car buying experience here would be fast and easy and I would walk away happy. That is exactly what was delivered. I look forward to doing business here again in the future.
Aracher303
Aug 15, 2014
The sales team were efficient and helpful. They made sure I was happy with my purchase and even followed up on my satisfaction. I would recommend Longmont ford for future buyers.
leejaure
Aug 13, 2014
Couldn't be happier! I got the exact vehicle I wanted and Ray was great to work with! No pressure - he explained everything to us and gave us the time to discuss everything ourselves. Will refer my friends and family to him and Longmont Ford!
noneya1
Aug 8, 2014
"... you'll know our commitment to Customer Service is second to none. We strive to make your experience with Longmont Ford a good one..." They started out friendly. I was happy enough with my dealer (Annie). The problems occurred when closing came the finance man was condescending and short. He was dismissive of any questions I had. He told me "If you don't want our mail sent to you (upcoming deals, sales, etc.) than you can just not get the car." This was said when I asked to be excluded from their mailing list. It went from bad to worse. I live out of town so I took the car into a local dealership for a "warranty" issue. They informed me upon a casual look at the car it had been in a prior wreck. There were several parts that were not factory parts. (The car is only 1 year old) This did not show up on CarFacts. Because this other dealership could spot the shoddy body work in 5 minutes, it didn't give me any comfort about Longmont Ford's 'thorough" car evaluation. When I called about my concerns the Managers were all but yelling at me. My overall experience has lead me to inform all my friends and family to avoid this dealership at all costs. Although I don't enjoy writing negative remarks, I needed to warn others so they could avoid this horrible experience.
Christi Coca
Aug 5, 2014
My husband and I stopped in on a Friday Evening. Vico was quick to come and help us. I told Vico what I was looking for and he was quick to help us find it, even though the car I wanted wasn't even on the lot to be shown yet. He was very helpful with all of the questions that we had. I would definitely recommend him to someone else.
sanannt
Aug 1, 2014
Working with Gene to stay within my budget and get a car that is reliable was a fantastic experience. The car I originally wanted to see was unavailable. Gene listened and I now have a reliable car and it's what I needed. Thanks Gene!
charrossmann
Jul 29, 2014
I was not pleased with the service I got at Longmont Ford. I had a 10 AM appointment for an oil change. I told them I was going to wait since there was no shuttle at that time. My car was not finished until 1 PM! About an hour later the shuttle was available but I thought my car would be ready soon. I was advised that I needed a ton of expensive work. My opinion is that the work is not necessary.They do have a nice waiting room, restrooms and children's play area. I gave them 4 stars for friendliness since the people there are nice. The price of the oil change was what I would expect but they totally messed up with poor scheduling.
Vernon Smith
Jul 22, 2014
Coming up on 83 years old and have purchased many cars. My experience iith Ed Trejo, Jr wasoutstanding. Of all those lifetime purchasing events, the one at Longmont Ford stands out as the best because of the friendliness, professionalism and efficiency of everyone contacted. It' certainly would be worth anyone's time to drive to Longmont and experience a model car buying event.
christian.franklin.980
Jul 18, 2014
Crystal is the so far the best iv seen in action and for someone being first time at buying a car they are doing outstanding jobs.
Masyga
Jul 15, 2014
Nothing but good things to say about my experience purchasing a new F350 from Steve Formby at Longmont Ford. It was simply a pleasure doing business with them. Also, SYNC TrainerAnthony Siebert was very knowledgeable and helpful with hands on operation of all the features.
musashi
Jul 15, 2014
Well, this site won't let me post exactly what happened - I wonder who owns it... Also, my review will not be published right away because it is bad?? Because I have to do the short version that does not explain step by step as it seems to be forbidden in a review, this is the short versionI received no reply to my first inquiry,I made a second inquiry and received no answer for 3 hours or so. I made a third inquiry, and finally got an answer - I wish I didn't get one. Jeremy was short, his attitude felt like he was doing me a favor, he could not answer a few simple questions that many other dealers could, and his reading comprehension might be lacking, as he missed quite a few things that I wrote very clearly. To top it off, he presumed a lot, and simply put, cost your dealership one sale now, and he ensured that any future Ford purchase I might have (this was the 4th Ford I can think of in our family) will NOT go to Longmont or Freeway.Imagine the answer I got - internet department DOES NOT give quotes online??
hwrkn2nite
Jul 8, 2014
Thank you so much for your assistance. I appreciate the upfront, honest, and sincere attention I received at Longmont Ford. As a young man trying to establish credit and obtain a reliable vehicle, Gary did an amazing job with that task. It was refreshing to visit your company and be treated so kindly and professionally. M H
meme
Jun 27, 2014
TERRIBLE customer service!!!! Once I decided to purchase the car, I had to hunt people down to get the ball rolling. They had us sitting in the waiting room for over 2 hours without being told the status or if they were even still helping us. When you tried to find a salesman, they were all too busy to help. To top it off,my olny request was that they put some gas in it, as it was on empty. They absolutly "couldn;'t do it", according to the manager. I will never return!
boomer82
Jun 24, 2014
After searching another Northern Colorado dealer for a 2012 Honda Pilot, we found one listed online at Longmont Ford. Within 5 minutes of filling out the form to inquire about the Pilot, Ray was on the phone giving us information. I went to Longmont shortly after with my dad to take an initial look at the car, and then returned the next day with my wife to get her approval and purchase the car! Unlike the other dealership we dealt with, everyone at Longmont Ford (especially Ray Farrell) was extremely friendly and treated us like friends. There was no heavy sales pitch, no attempt to upsell us into a new car and no fear mongering. This was definitely the best car purchasing experience I have ever had and I wholeheartedly recommend Longmont Ford to anyone looking for their next vehicle!
delberthageman
Jun 20, 2014
Bought a used F150XLT on May 24 2014. Had to bring it back on Monday for oil leak. Which turned out to be nothing more than oil that was not cleaned off when the vehicle was serviced. The left turn signal was supposed to be fixed before the vehicle was delivered. It was not fixed I ended up fixing it my self. Called Vico a couple of times about the problem but he never returned my calls. I live in westminster.
Danman210ster
Jun 17, 2014
Ray and the guys at Longmont ford really hooked me up with a great jeep wrangler. They made sure they did every possible inspection of the jeep. They had all the carfax and paperwork to prove it.. this was my first dealership experience and I was not let down, they treated me like I was buying a Rolls Royce. All in all I will be buying my next truck from Ray in the future
kmccollum0818
Jun 14, 2014
The vehicle I originally purchased was not what I thought and I brought it back the very next day and they fixed it immediately. I traded it for a different vehicle with no problems at all. Honestly there is no high pressure sales...they listened to exactly what I wanted and never tried to get me to buy something that was out of my price range. My experience was so good I will never go anywhere else...I will recommend them to anyone who asks! I am going to buy a car for my son soon and I will be going back to Gene!! A+++
quackwaddell
Jun 11, 2014
I am a 3 time return customer over the past 7 years. I am very happy with my new/used Expedition. My only issue is when my wheels were switched out the service center did not reset the tire pressure monitor forcing me to pay to have it fixed once I returned to Durango. We plan to purchase a truck in the next 2-3 years and will definitely be looking at Longmont Ford again.
ninamat
Jun 10, 2014
We liked being confident that a neighborhood Ford dealer was willing to go the extra mile to make sure the vehicle we purchased was in good shape and it was something that would work for us. Absolutely no pressure here either! Thanks for a great experience!
hannahmaschner
Jun 10, 2014
I found this dealership from Autotrader.com when a great deal on a Ford Escape caught my eye. I went in and got to test drive the car almost immediately. I worked with Steve, he answered all my questions but I didn't feel any pressure at all. I came in the next day to buy, and not only was I in and out fairly quickly, but the whole process was pretty painless, especially being a first time buyer. I felt especially taken care of when Steve made sure my new car, covered in dirt from the previous night's rain, was sparkling clean when I drove off. I got a great deal with nothing hidden or pressure to purchase anything additional. I love my new car, and I will recommend Longmont Ford to anyone who wants a good deal with good service.
Happy fusion
Jun 6, 2014
They worked hard for me and we're the exact opposite of what is stereotypical of car salesmen! They have my business for life!thanks
Kris Mahaffey
Jun 6, 2014
Clint Hubbard was a great salesmen. I appreciated his low pressure low stress approach. He helped me select a van and also gave me a ride to get the van to my graphics guy to get he logos put on. Overall I had a great experience and would recommend Clint to others. Thank you.
colomacks
Jun 5, 2014
I was looking for a buying process with no hassle, minimal effort, and the best price for a new Ford F150. After doing some research and finding that Longmont Ford was one of the top Ford dealers in my area, I contacted Vico via their Internet sales web page and gave him a list of my requirements for a new truck. He quickly found what I was looking for and we agreed to a price all via a chat window and email. I was very impressed with his professionalism and customer service. All terms that we agreed to were met or exceeded and there were no surprises. I couldn't be happier.
lpnjoe
Jun 4, 2014
Gary did a great job. He spent 4-5 hours with me as I test drove several cars. I was never rushed or pushed into any certain direction. Gary took time to find out what I wanted in a newer vehicle and helped me locate my options and then allowed me to test drive and look at many vehicles. I would recommend Gary and Longmont Ford to anyone looking for a new or pre owned vehicle. Thanks Gary!
urmanator
Jun 3, 2014
We had a really good experience at Longmont Ford. We found them through their website, which is great because it was up to date and displayed the actual price of each vehicle. Working with Vico was awesome! He was up front with prices and info on vehicles we were interested in. He wasn't pushy at all. He gave us space to discuss each vehicle privately, which I really respect in a sales person. All in all, we found the car we love and at a fair price. I would recommend this dealership and its team to anyone!
Cswoboda
Jun 3, 2014
Brent and Vico were extremely helpful and friendly! I got a fair price and I love my new car. I'd definitely buy there again.
emro1964
Jun 3, 2014
Sales personnel were very friendly however I felt a bit rushed and would have liked more explanation about leasing a vehicle as this was my first experience with leasing.
jasonrdoven
Jun 3, 2014
I had looked at other vehicles at different dealers and none were in as good of condition and all wanted more money. came to longmont ford and Ed was very helpful and didn't push me into the sale in any way. Was very satisfied with my purchase and would likely come back for my next vehicle.
aschneidershiloh
Jun 2, 2014
Longmont Fords level of customer service is top notch! We were treated incredible with everyone we came into contact with. The dealership was clean, spacious and the staff went above and beyond to meet our vehicle needs. Longmont Ford sets the standard very high and we could not be happier!
ccornacc
Jun 2, 2014
I recently worked with Longmont Ford and had a great experience when leasing our Ford Explorer. Everybody we worked with was excellent and we will definitely be recommending this dealership.
alextherrien
May 31, 2014
I couldn't have asked for a better experience buying a car! If you're looking to buy a car in the near future then Steve is the man to go to!
Juicyfruit15
May 31, 2014
Worked with a wonderful salesman who was knowledgeable and very helpful. Made the buying experience very smooth and easy going. Would reccommend to my friends and family anytime.
JVS37
May 30, 2014
Worked with Joey in purchasing our new Escape. They were great in helping us determine what we needed and being as transparent as possible int he process. Couldn't have made it any easier anywhere else.
buyaford
May 30, 2014
I recently purchased a used 2012 Ford Escape from Longmont Ford. Their prices are reasonable and the customer service is excellent. I'm the third person in my family to have gotten a great deal and been treated fairly at Longmont. I am very happy with my experience there, and I love my "new" car! Thank you, Joey and Josh.
Otis07
May 27, 2014
Ray Farrell really worked hard to meet all my expectations. He negotiated a really good deal for me and was very knowledgeable and professional. He turned what is usually a distasteful experience into a painless one. Ford is so far ahead of the competition it's almost embarrassing.
11nt
May 26, 2014
Ray, Brent and the rest of the staff at Longmont Ford were fantastic, I was impressed! It is a business and they are there to make a profit, they cant give vehicles away, however, they were honest and upfront about everything. I didnt feel that they were hiding anything or being dishonest in any way. I thought the price of my vehicle was fair. My used truck purchase was a win win. They also made me a very nice offer that was very close to the clean trade in value of NADA on my trade in. If you are tired of dealing with the rude, sleazy, dishonest, peditory car dealers in the Denver area then head for Longmont Ford. They are a breath of fresh air!
toddgreff
May 22, 2014
Both gentlemen were knowledgeable, courteous, and timely. I felt very comfortable and satisfied with my purchase and buying experience. I was in a bit of a hurry and they had all their answers and paperwork in order to get me out quickly.
Mandy0359
May 20, 2014
Ed is a wonderful person to deal with when it comes to buying your first car. Extremely happy that I was able to work with him and he made the whole experience enjoyable. I am the kind of person who gets nervous making big choices so he was very patient with me.
robrensink
May 20, 2014
I had an excellent experience with the purchase of my new F150 and would highly recommend the sales team. Thanks for the awesome job and I will see you again soon!
slroyer
May 18, 2014
I have purchased many cars over the years and this was most pleasant experience! Cars are priced right so you don't have to haggle, great trade-in value, friendly, and quick!
PWgirl
May 15, 2014
After much research, I had not only picked out my next car make, I had actually chosen the exact car that I wanted to buy, I found it after months of internet searches at Longmont Ford in Colorado. I have a trust fund which typically makes things easy because I just pick out whatever I want, have it paid for and then shipped to me if it is far away. The trust committee at my bank was in slow motion it seemed. But then when that was taken care of I felt a miscommunication with Longmont. The process to get it to me (85 miles) seemed like a days (only 1 day). The only complaint I have was nobody explained why, what or when. So after looking like quite the "brat", I finally got my car which is awesome and perfect. I am more than happy. I love that car more than I have loved cars that were 4 times its value. I would recommend buying a car like this always to people. Clint and Ed were excellent and dealt better than expected. You know it is bad when you get on your own nerves. I was irritating myself so can't imagine how they felt. Jodi
truck fa
May 13, 2014
Don't believe their online listings. Checked with them on a Tundra they had online and was told it was sent to auction because it had to much service needed. 3 weeks later the vehicle is still listed on their site.
highclimber23
May 13, 2014
I had been looking at purchasing a dodge pickup, and even looked at the dodge dealer across the street. I saw online that longmont Ford had a pickup that was extremely reasonably priced. I called and spoke with Joe and went in later to look at it. I couldn't decide if it was right for me or not so I left I called Joe the next day and without any pressure I decide to purchase the pickup. Joe and josh had all the paperwork and financing ready when I arrived. I basically showed up signed the papers and left. They also filled the tank up which was nice. Even though its a Ford dealership lol, I was very impressed with my experience.
justins1girl
May 11, 2014
Clint was very helpful, very honest and just a very nice young man! i would recommend him and longmont ford to anyone!! A very nice buying experience!
swarkent
Apr 28, 2014
After weeks of terrible customer service at many other dealerships I was relieved to actually being treated like a person when I went to Longmont Ford. Client was helpful from the moment I enquired about the car online. He didn't give us the run around and was straight forward throughout the whole process. We live in Highlands Ranch but we were willing to make the trek out to Longmont because of Clint's honesty and excellent customer service. We purchased the car late at night so we weren't able to take it home. When the car was ready they had it personally delivered to my house with a set of brand new tire on it! I will definitely recommend Clint and Longmont Ford in the future. Thanks for the great service!
annehess589
Apr 28, 2014
Thank you so much for working with us. Even though we had bad credit you all were so nice to us. I would recommend you guys to everyone here in Cheyenne. We have never gotten the nice treatment here in Cheyenne. We always seem to get brushed off and pushed into a vehicle that was more than we could afford with the Dealerships here in Cheyenne. Thank you so much guys we appreciate all the help you gave us. Gene and Anne Hess
NathanSa
Apr 26, 2014
Vico has to be the best sales person I have met in a long time. He listened to everything my wife and I wanted in a new vehicle and found everything in a new 2014 Ford Escape. Vico even went to another dealership because they had the sunset orange color that my wife wanted. Bravo to Vico and the Longmont Ford team.
Robbins1970
Apr 25, 2014
From the moment we walked into the dealership we felt at ease. Every single person we came into contact with was friendly and helpful. This is hands down the best experience we have ever had buying a car. I would recommend Gary to any of my family or friends and we will absolutely be back for our future auto needs.
jobl
Apr 22, 2014
Purchased a new Focus recently. Ray was our salesperson. Great guy. Easy to talk to and willing to show me everything about the car. I would recommend him to anyone.
Jon Staley
Apr 21, 2014
I highly recommend buying your next vehicle at Longmont Ford. I had the pleasure of working with Ray Ferrell when purchasing a used F-150. Ray was friendly and didn't pressure me into anything. He was able to answer all of my questions and took the time to run me through the many cool features on my new truck. Chaz did the financing piece for my truck and he was equally friendly and helpful. This was by far the best car buying experience I have ever had. I will be directing my family and friends to Longmont Ford for a good deal and outstanding service.
ducks4me
Apr 21, 2014
I bought a VW Passat and like any used car there may be a couple items needing attention. Check engine light was on, said they would fix it. Visor was broken, said they would fix it. Front tires were worn past the useful life, said they would fix it. I had left the car with them for 4 days to take care of the items needing attention. Tires were replaced, but when I went to pick it up they stated that they had to order a visor for it. Great, order it up and I will stop back by to install it. I didn't even get pulled out of the driveway before the check engine light came back on. I turned around and they put me in a rental so they could look into it. Two days later come to find out all they did was reset the check engine light the two day prior. There was some sensor that was replaced but they never did get me the report as to what was wrong. Fast forward a month and the visor finally came in. I made two different appointments to get it done as the wrong one was ordered the first time. FINALLY get the new (Used) visor in. The light for the mirror doesn't work and the caps that cover the headliner screws were missing. I make a call to Mr. Brent Danner to see if I can get it fixed. He states "I'm done with that car, I wasn't even going to replace the visor I was just going to put double stick tape on it and send it out the door." Which this all makes sense now that they didn't "Fix" the check engine light, rather just reset it. Oh, I forgot to mention the part about waiting for the gentleman doing the paperwork to talk to another salesman for 45+ minutes while I waited. My paperwork and documentation was the only one he had to do at the time, but he sat there talking away the night while my family waited at home for me to have dinner. Did not appreciate the lack of respect for customers time.In my opinion: Be cautious and thorough with ANY purchase from there. I had a friend with a similiar experience 2 months after my ordeal.
THMEZ
Apr 17, 2014
PURCHASED A USED 2012 HYUNDAI LAST WEEK, THE ENGINE HAD A SLIGHT VIBRATION, WAS TOLD BY THE SALES PERSON AND IN WRITING THAT THEIR TECHNICIAN HAD INSPECTED THE CAR AND THERE WERE NO PROBLEMS, IT MIGHT NEED AN ADJSUTMENT AND THAT IF NOT COVERED BY HYUNDAI FACTORY WARRANTY THEY WOULD TAKE THE CAR BACK. THE CAR IN FACT NEEDS A COMPLETE NEW ENGINE, HYUNDAI WILL ONLY REPLACE WITH A USED ENGINE. SALES MANAGER WILL NOT EVEN TAKE THE TIME TO CALL ME BACK. HIS RESPONSE VIA EMAIL SINCE NO ONE THERE ANSWERS THE PHONE WAS:"we are not unwinding the deal, we are in line with our agreement"APPARENTLY ONCE THEY GET THE MONEY THERE IS NO INTEREST IN SATISFYING THE CUSTOMER
jjh267
Apr 13, 2014
Very Helpful every time I come to buy another vehicle.we will be back for our next purchase. very nice and warm people to work with in all departments. Thanks
sseagrav
Apr 12, 2014
Dealership made me feel welcomed without being pushy. I was able to test drive and decided to purchase a used truck. Ray was very helpful and negotiating a deal was smooth and relatively painless. I found the dealership trustworthy. I would buy from them again.
vbjcook
Apr 12, 2014
I would recommend this dealer ship. Sean Queen was an awesome person. He really help us get the car we needed. Great place to start.
bhendsbee
Apr 12, 2014
I went in a friday looking for a car with better gas milage decided on the Ford Focus at 10,500$ Went back in the following Monday to finish the paperwork. I am very busy so I trusted that every thing would be as discused and didn't pay attention to the paperwork. A month later when getting ready to go to the bank I looked over the paperwork and realized they charged me an extra $1,500 for the car. So as I said they have good prices just watch out and don't be taken advantage of.
concerned customer
Apr 11, 2014
Unfortunately was not able to get ahold of a car because of communication challenges
Taggart
Apr 3, 2014
I was very satisfied with the visit to longmont ford. Mike was such a big help in helping me find my car. I would definitely come back again.
vhansen
Apr 3, 2014
From the initial phone call to the time I left in my truck, I felt taken care of by the team at Longmont Ford. Sean Queen was our salesman and we were nothing but happy with the experience. I must say that we bagan the process with Gary Lapuma and I feel the same about him. Gary was able to work with us in finding our new truck and laying out the initial financing. Sean took it from there. Sean has good values, explained everything to us, helped us with our selection of the right truck for us, and put in extra time for us. We felt like OUR needs were addressed. So many used car transactions it feels like it is the dealership or salesman's needs being taken care of. NOT the case at Longmont Ford working with Sean. THANK YOU LONGMONT FORD!!!
EminaV
Apr 2, 2014
On february 8th 2014 my fiance and i purchased a car from Gene, and Greg was the finance guy. First we came in and we wanted our payment to be under 300 dollars a month. Once Gene and Greg ran our credit score they decided that we could not get qualified for the initial car that we wanted without a higher down payment. WE GAVE $1000 down payment. They talked us into looking into a higher priced car, so we decided to go with a 2007 Jeep Cherokee. According to Gene and the Car Fax report everything was ok with the vehicle. THE FORD MECHANICS DO A THOROUGH DIAGNOSTICS on every vehicle that is sold. THEY SPEND HOURS DOING THIS!!!. When we signed the paperwork for the car the payments were $380 a month. We were assured that everything was approved. A week later Greg contacts us to resign the paperwork because they found a better loan. The loans goes up to $420 a month. Another week goes by and Greg calls again and says that he has another loan because the initial one did not go through. 3 weeks later and the car payment goes up to $432 a month!! At that point we have had the car for 3-4 weeks, we had no choice but to keep the car because the other one that we had replaced this car with we had to sell!! On 3/27/2014 the car just stopped driving. I was going 45mph and the car stalled turned itself off in the middle of traffic and the wheel locked. When we contacted Gene he stated that he could not help up since we didnt purchase any warranty. WE COULDNT AFFORD WARRANTY BECAUSE THEY CHANGED OUR TERMS 3 TIMES. Now the vehicle has issues with the PCM that was replaced by the former owner, which was never disclosed with us. We are $500+ into car repair costs and nobody wants to speak to us. DO NOT PURCHASE A CAR FROM HERE!!! THEY WILL TELL YOU EVERYTHING YOU WANT TO HEAR FOR YOU TO SIGN THE PAPERS AND DRIVE OFF THE LOT.
BrianLCook
Apr 1, 2014
This was my first time buying a car and wanted to make sure I found the salesperson and the car I would like that fit my budget. Here is some of the places i remember going to but not all Toyota, Honda, Hyndai, Subaru, two Kia locations, Omera Ford and Sill Terhar Ford, but none of the places were as good as Ford in Longmont.I went over to Ford and nobody came running out trying to pressure me into buying a car that day or the price would change. The salesperson at Ford, Joseph saw us after I did a little bit of looking around and asked if he could help us. He showed us a car that I really liked but because this was my first time experience I wanted to check out a lot of places and make sure Ford is what I wanted. Omera employees jumped all over my family to buy a car that day and that they could beat any price that any other ford had. Once some of the salesmen noticed that I was buying a car under 25K some of them left us alone. The Salesperson that stayed to help us at Omera couldn't find one Ford Focus with a sunroof and thought maybe they don't make Ford Focus with the option of a sunroof. After seeing how little they knew about the car I left and went to some other places. When I got to Sill Terhar Ford nobody came running out which was nice but the salesperson said he would get me a really good deal on a 2013 Focus with everything I wanted plus more, but then when he came back with how much he wanted it was almost the same price as a 2014. I called Joe to see how much he would be able to sell the 2013 ford car and he thought I was crazy for looking at a 2013 when the incentives for 2014 are better. Joe said he had a 2014 with all the functions of the 2013 car so we went to check it out. Joe sent a text to me telling me how great my family was, which NO other salesperson said anything similar, which was very heart touching for us. When we got to the Ford in Longmont Joe showed my familyt the 2014 and I loved the car but Kia was cheaper and had everything the Ford had. However, Kia did not have Joseph and buying from a salesperson that my entire family loves, honest, reliable, and a very down to earth guy means a lot. I bought a Ford Focus 2014 from Joe and besides the car going in the shop for minor fixes 3 times in 2 weeks I love my car and the salesperson.
2007warren
Mar 30, 2014
Bought a 2007 ford expedition and 1500 miles later they told me I needed a new ball joints. The noise is louder than before and gas milage went down. The response was "thank you for sharing".
bkharp7
Mar 27, 2014
We were treated very well by everyone at the dealership. Our calls were returned promptly. Gary explained everything very well. It was by far the most painless vehicle purchase we have ever experienced. we will recommend Longmont Ford to our friends and family. We will purchase our next vehicle at Longmont Ford.
chelseacakes
Mar 26, 2014
Longmont Ford had a lot of great choices and I really liked all of the guarantees that come with their used cares. Mr Pochron did a really good job of explaining what was happening at each step and he was very thorough in his follow through as well. I would recommend Gene Pochron to anyone buying a car who doesn't have perfect credit and needs a car without a hassle.
VickyL03
Mar 26, 2014
I enjoyed the service everyone was fantastic and most of all they did everything they could to help me even lowered my monthly payments. Thank you for a wonderful experience.
rickwhitney1000
Mar 25, 2014
Called they had our truck ready got there they had sold it. Salesman that sold it taunting my wife after having drove down from loveland, really?
Jiggyjizane
Mar 20, 2014
Great experience overall!! Gene was very knowledgeable and was very helpful with getting us what we needed. I would definitely recommend Gene and Longmont Ford to anyone.
nikwb6
Mar 18, 2014
I had the best experience with a car dealership and salesman at Longmont Ford. when I was worried about not being able to get financing for a new car, they made it possible and easy for me to do so. Gary was fantastic, he never tried to sell me anything that wasn't in my financial means. He listened to what I was looking for and my budget and helped me find several options that fit my criteria. I ended up walking out of longmont ford with an amazing car, a year old, low mileage, and fuel efficiency. Not only having a reliable car that doesn't stretch my wallet, but knowing that I have a dealership to back me up if I have any problems or questions once I drove away is a great feeling as well. I am very happy they were so helpful, with out them or Gary, I wouldn't have new car!
rossgull
Mar 18, 2014
We have purchased a lot of vehicles in the last 50 years and this was the easiest, most stress-free deal we have ever made. I think Reynaldo is an excellent salesperson, intelligent and friendly and he works hard to do a good job. He also keeps his word which is very important to us. Josh did n excellent job in getting us financing at a very good rate. All in all, it was fast, easy and not srtressful.
cynthiajeanlay1970
Mar 10, 2014
Everything was great, Gary was very friendly and knew what he was doing. Had a lot of cars to choose from. overall great experience and would go back again. Thanks Edward Lay and Cynthia Green.
Kimhof
Mar 7, 2014
Renaldo was great to work with! We were debating between the Explorer and the Edge and he helped us decide what would be the best fit our family. The entire transaction went very smoothly from start to finish. Will definitely use Longmont Ford and Renaldo again.
marinalarch
Mar 7, 2014
Excellent customer service! Everyone was so friendly and Micheal did everything he could to help get me financed! I was so greatful as a first time buyer to have such a great experience.
wolf2b2003
Mar 6, 2014
it was great, probably the most pleased as I have been in many years while searching for a new or used vehicle. The employees at Longmont Ford went out of their way to make sure that we left satisfied and driving away with a vehicle
joshsergo
Mar 5, 2014
I really appreciated Vices no bs approach. I normally hate car salesman because they tell you what you want to hear. Vick wasn't that way. He was honest and straightforward.
betocarbuy
Mar 2, 2014
We have purchased 2 vehicles from Jessica McDaniel over the last 8 months and have been extremely satisfied with both purchases. Jessica provided great customer service and great followup on both vehicles. We would not hesitate to refer someone to Jessica and the team at Longmont Ford. We'll definitely be back!
barnard04
Feb 28, 2014
Very easy to deal with. Gave us what we wanted for our trade in. Great price on ford trucks. Rinaldo was very pleasant and helpful. really enjoyed the overall experience.
nikkiam1069
Feb 28, 2014
Very friendly and knowledgeable about my ccar.i will always comeback and work with geoff, he made the whole experience fun!It's hard taking my car places being female but geoff made me feel very welcome and very comfortable and did not talk down to me at all. He was a great person to talk to and I'm telling all of my friends to talk to him when they have questions! Thank you again for a great experience!
Masonseigerman
Feb 27, 2014
This is the second vehicle we have purchased from Longmont and from Ed Trejo. Ed went out of his way to get the vehicle we wanted to see to the dealership for us. Since this was the second time we have bought a vehicle from Ed things went even smoother than the first. Also after having the new truck for a few days Ed contacted us personally to see how everything was gong and if we needed anything at all from him. If you want top notch customer service Longmont is the place.
bluemoon55
Feb 27, 2014
With my credit score, I didn't know if I would qualify for the vehicle I really wanted. I was looking for a Ford Escape, new or used(Low miles), and I wanted to trade in my 2008 Ford Focus. I worked with Sean, and with him asking questions and us working together he came up with the perfect car for me. They have so many lenders ready to help people with not so perfect credit. Even if you have a bankruptcy or had some late bills, I believe they could still find a vehicle for you. Everyone was so friendly and helpful. I had a very pleasant experience with them. There was No pressure, and no badgering me to do something I didn't think I could. I would highly recommend if you are looking for a good reliable vehicle, either new or used, go see the guys at Longmont Ford. Tell them Donna sent you!
ChelseaSanderson
Feb 27, 2014
It was simple and easy! Vico made it worth the drive from Cheyenne and had everything ready to go when we got there so we could get in and out! It was a great experience. Would come back again!
Hiavonbeauty
Feb 26, 2014
My journey started over a week ago when I decided to start looking for a "newer" used car, as mine was a 2002 with high mileage. I had a set budget, being a single mom I could not afford to look at just any car. We (my 14yo son and I), started looking at the internet at many different dealers. I knew to stay with a dealer and not just a used car lot for my next vehicle. We got online and surfed the net for local dealers. My son advised me to look for a used "American made" car, so we kept to Fords & Chevy's for the most part. It was my son that found our 2005 Chevy Equinox first. The internet sales price seemed to good to be true, so I almost ignored it. My son impressed on me to email Longmont Ford and inquire about it. I was put in touch with Vico Antillon to learn more about the vehicle. I was hesitant about pursuing this particular car because it had to go "into the shop" to have a scratch removed. It was not available to come and test drive for a few days. In the meantime, I did test-drive other vehicles, but my son, again, told me not to make any decisions until I got a chance to look and drive the Equinox. I stayed in touch with Vico by email expressing my interest, as I wasn't sure if I would hear back from the him and the dealership. Vico contacted me as soon as he knew the vehicle was ready to be seen. To make a long story short, I am SO GLAD that I held out for this vehicle. I did my research and checked out the carfax and reviews on the car. When I actually got the opportunity to see it, I fell in love with it! Meeting Vico was such a nice experience as well. He was kind and had knowledge on the Equinox. He answered all of my son's questions and some of my own with integrity and kindness. The whole experience was wonderful. Again, I was so excited over the price and with that, I was able to purchase a bumper to bumper warranty which will get me through the next 2y/24,000, to help me with major mechanical repairs (if any), due to the mileage (94K). Everyone I did business with that night was so nice and I didn't feel "taken". I feel Vico listened to me, and I feel he will be someone I can go to in the future with any issues I may experience. The true bonus for me, in this journey, is that I learned that the owner is a Christian and I learned that my Pastor leads a men's bible study there once a week. I felt the presence of God in that place and in Vico! My friends, co-workers and family members are so impressed with my new car. I have been happy to share my experience with them. I encourage all who look at this review to go to Longmont Ford for their next new/used car. Kathi
Jabrunner21
Feb 25, 2014
Thank you Vico for your help with purchasing my first car. Very easy and I have spoke nothing but positive of the whole experience. Thanks
JesseThompson
Feb 24, 2014
Longmont had a good price listed on the car I was looking for. I called and Steve answered. He was very friendly and helpful. I made the a 2 hour drive and Steve had the car ready and waiting for a test drive when I got there. There were no high-pressure tactics that I encountered elsehere. I got financing at a rate much lower than what I was pre-approved for and a decent price on my trade. All things considered, a very positive experience.
Julien59
Feb 24, 2014
I've had a great experience ! Great car ! Great seller ! I highly recommend to deal with Renaldo Leonard He has been very professional which is rare to find
lorem
Feb 21, 2014
There are 3 aspects of a vehicle purchase I feel. First is the vehicle selection and the price negotiation. Second is the trade in allowance determination. And third is the financing process. I found my experience with Longmont Ford met or exceeded my expectations in all three of these aspects.
Mwheeler0710
Feb 20, 2014
Sean was helpful until he got my money then wanted nothing to do with me. Would not return phone calls or emails. They did not deliver my car to me when they were supposed to. He sent an email following up and would not respond to me, even hung up on me when I called after emailing him for a week with no response. Did not feel like I was treated properly for spending 18,000 with him. Not good service would not recommend to anyone I know
bergx4
Feb 20, 2014
I contacted Longmont on a ford edge that I located on cars.com I received an immediate response but when I asked additional questions about the car and service records did not receive any response. About a week later they contacted me back to tel me the car had just sold but I could buy a different one. Still no response to service records. Thank god I went to another dealer at cars.com and had already bought a new edge due to their lack of customer service.
Disappointed New Car Buyer, Mel
Feb 18, 2014
In search for a new car we went to Longmont Ford and was thoroughly disappointed. First time I went alone and I almost had to blow a horn to get attention "inside" the then show room that is no longer there. Then I was put off when the salesman asked where my husband was as if I couldn't buy a car on my own. Put off buying a car at that time. Second and final time I will EVER open a door at Longmont Ford was today after my husband and I had decided after much research that the car we wanted to purchase was the Explorer. The dealership is undergoing a extensive renovation and finding where the showroom was located was nearly impossible (well there isn't a showroom). We walk a great distance after asking a couple construction workers where we go to buy a car and talk with a salesman. They pointed to a temporary trailer where we made our way. Opened the front door and literally had to say in a loud voice..."anyone home". Disgusted, we opened the door to leave and a big guy who was dressed more like a mechanic than a salesman introduced himself. We made our way to an Explorer in gust of winds of 25 mph and he said he would go and get the keys and be right back. We stood there for 8-10 minutes and he was no where in sight. Had he been serious about selling a car he might have brought the keys with him it appeared he only had one Limited on the lot. After being wind blown and a bad feeling in our gut relative to the first visit and now this one and wondering what kind of service we would receive for routine maintenance we looked at each other and said, "you want to leave". So we did and I can't help but wonder how much longer we would have waited for the "salesman". What we learned...read reviews before visiting a place where you go to sign a contract for a 50K car, we'll save valuable time.
Chrysler54
Feb 18, 2014
I am very please with my purchase from Longmont Ford and highly recommendmy Sales Rep. Mike Osborne.Mike was helpful through the whole process. I sawmy beautiful Chrysler Town & Country on line and made the extratrip to Longmont after communicating with Mike via phone and text. When I arrived Mike had my Baby all ready to test drive.My Chrysler looked brand new and had been detailed immaculately. I must say mycredit was shot from a bankruptcy many years before.Greg from the finance dept. jumped through hoops getting me approved. Not a easy feat I am sure.Everyone in the office were so friendly and kind. I appreciated the christian musicplaying in the back ground and felt secure in my decision in picking Mike Osborn and Longmont Ford. If you have bad credit from a Bankruptcy go to Longmont Ford. They have special loans to help you get into your dream car.Thank you Mike, Greg, and Staff for a great experience.
turmant1
Feb 17, 2014
Recently purchased a jeep from Longmont ford. We found it on the internet and Vico is part of the internet sales team. We are from Indiana so Vico did a great job putting this together by sending us pictures, descriptions and also dealing with the shipping company after we purchased the vehicle. This was a great experience on our end.Thanks again.
MANATAR
Feb 15, 2014
This my first time buying a brand new car and my experience with Longmont Ford was amazing!! Starting with Eric and Vico to the finance guy They were all very helpful and patient with me.Our experience was extraordinary!! I love that place!!
colomom5
Feb 14, 2014
We came to Longmont Ford because of the huge selection of the Limited Ford Tauras. We were sad to see you had sold all of them but 2 but with Renaldo's help we were very happy with the vehicle you had left. It is a great car and we are already enjoying it! Thanks to Renaldo for his knowledge of the brand and type of car in which we were interested! He's a great guy!
elund
Feb 14, 2014
My experience was great, everyone was very friendly and knowledgeable about the vehicle I purchased. I expected to be there all day and was only there for a couple of hours. I test drove the car I was very interested in and then went right into doing paperwork and financing for the car. Overall a very pleasant experience.
rob97
Feb 13, 2014
I was charged $348.00 for a paint/fabric warranty and theft deterrent warranty. I recently discovered the paperwork in the folder containing my copies of the paperwork. I do not recall ever seeing this paperwork before; nor does my signature appear on the signature line. It is only signed by the dealer's representative. While filling out the paperwork I verbally and physically rejected all Warranty and Service plans offered by the dealer representative. The $348.00 charge appears as a single line item on the purchase agreement as total additional equipment. I specifically questioned the representative concerning both the total additional equipment charge and delivery and handling charge. The dealer representative responded that they are non optional dealer fees. The agreements specifically state a purchase price and the theft deterrent specifically states that it is optional. Contacted the dealership to resolve the issue. I have not received a response in over two days. Was given the run around.I purchased the truck on Tuesday morning and picked it up on Saturday afternoon. The truck was on their lot for 4 days and was never detailed. Truck was dirty. Floor mats were under the back seat and one was missing. Renaldo removed the window stick for me but left the razor wrapper in the console. Was told that they are busy. This is by far the worst car purchase experience I have ever had. The price of the truck was comparable to other internet deals that I found; however, the service was atrocious. Would not recommend. As a attorney myself, I would not recommend dealing with these guys. If you find it necessary, you would be advised to bring along your attorney, a tape recorder, or both. You will need them.
djmd
Feb 11, 2014
Working with Steve Formby, at Longmont Ford was a very pleasant experience. It was pretty easy, found car my wife and I wanted. There was no stress, or high pressure sales.
kammon
Feb 10, 2014
I was able to call ahead and set up a test drive. When I arrived, everything was ready and the deal went smoothly. While I was there, the truck passed the CPO and I was able to still get the original price with the additional warranty.
ldtanis
Feb 9, 2014
Renaldo was extremely courteous and attentive during the entire transaction. He listened to our needs and helped us work through a deal that was within our price range. There was never a time when we felt that he was not concerned with doing the very best that he could for us. When it came time to show us the car, he took the time to explain everything that we needed to know, even though it was bitterly cold outside. He was a pleasure to work with throughout our entire time there.
Andrew.stadler
Feb 6, 2014
Great experience when we couldn't get the vehicle we wanted due to financial issues they helped get a car we wanted and could afford. Took his time to really help us. It really is great and we will be back.
ianfloyd
Feb 3, 2014
Jessica did a great job. Called me back. Offered suggestions and followed up appropriately. Not pushy. Good communication throughout the process even on her days off. Easy negotiations.
MariaJensen
Feb 1, 2014
My husband and I were car shopping all day, just stopping at lots to see if they had the right kind of truck we were looking for. Vico helped us by quickly answering our questions. We appreciated his laid back approach and didn't push the sale. He basically just got the keys for us and let us continue the shopping. It was a great experience for us.
jmeyer
Jan 27, 2014
The experience was great as well as the price of the vehicle. We knew what we wanted, they offered it at a great price, and we were in and out of there in an hour and a half. Steve is very knowledgeable and Chas, the finance person, was very efficient. I will recommend Steve and the dealership.
addcoach
Jan 27, 2014
Ed listened to me and learned my reasons for looking for a newer vehicle. He was very knowledgeable about Ford trucks and he showed me exactly what I needed. I was able to get a great deal on a Used vehicle with only 320 miles on it. This transaction went very smoothly and Ed is willing to help my post-sale as well. I highly recommend this dealership.
Owenhdot
Jan 24, 2014
Renaldo was great to work with and the entire staff was very professional and straight forward. I would definitely recommend Longmont ford. A great experience.
kaila83
Jan 21, 2014
Thank you for helping me get a more reliable vehicle! Being a woman I didn't feel like I was taken advantage of. Thank you!
erinkunkel
Jan 19, 2014
We absolutely love our new car and can't believe how easy and fun it was to buy a car from Eric at Longmont Ford.
srstover
Jan 17, 2014
We had been looking for a Chevy Equinox for over a year. I couldn't believe the price on the one I found on-line at Longmont Ford. I was expecting to find something wrong, but the vehicle was way above my expectations. Gene & his team worked with me to get the financing that we needed. I have already recommended them to friends.
frjensen
Jan 14, 2014
We were searching for a 2012 Escape, and the online prices were all over the place. We actually went to Omera Ford, and were treated in typical fashion for a dealership: endless games, obscured pricing, everything about the monthly payments, and we finally walked out very upset and frustrated by the experience of "haggling" with people determined to never be forthright! To this day, I honestly have NO idea what they were going to price their Escape at! Hours utterly wasted!After more online searching, we went to Longmont Ford and were vastly and pleasantly surprised. Their prices were exactly what we had found online, and there was no haggling. Just extremely straightforward, crystal-clear pricing and terms. Before we ever went over to the financing department, we knew what we were going to pay, so there were never any games about "hitting some target monthly payment" and that sort of ridiculousness!Also, Joey knew the 2012 Escape inside and out (a very nice contrast with the utterly clueless salesman at Omera), and he even helped us get some initial things set up, such as pairing my phone with the car's system.We've purchased a lot of cars over the decades (new and used), and we have never had any experience as painless and straightforward as with Longmont Ford. WELL worth our 20-minute drive to get up there from Westminster. We'll even happily make the drive to have the vehicle serviced. A decent dealer is HARD to find, and we'll stay with this one at this point!
tdavisjr
Jan 13, 2014
Visiting Boulder, I decided I needed an Expedition EL to drive back home to North Carolina. I found the car I wanted on the Longmont Ford website. I made phone contact and Steve Formby answered the call. We discussed what I wanted and said he would help me. A car became available, I talked it over with Steve, purchased the car, came and met Steve, test drove it and drove it away all in a matter of about one hour. All this with having never met Steve or been to Longmont Ford. Car buying can't get any easier than that. Thank's Steve!
RandyBraucht
Jan 12, 2014
My experience did not start out great. My wife and I live in Eagle, CO, and headed to Denver to shop for a new-to-us car. After being shutout for most of the day, we were aware of the car we ultimately purchased- at Longmont Ford. Before making the drive from south Broomfield, I called the dealership to make sure, 100% the vehicle we wanted was in stock. After the 8th call, and dump into voicemail- I told the receptionist that if Longmont Ford wanted to sell a car tonight, I needed to speak with someone. On this 9th call, I was finally connected with Vico. He was prompt, courteous and professional- placing me on a brief hold. He confirmed the vehicle was still on the lot, and I told him that were enroute. We arrived at the dealership around 6pm, Saturday January 11.Upon our arrival, I found the Ford Edge had been recently washed and was available right at your sales trailers (good luck with the remodel!). Vico was quickly located, and answered all of my questions without hesitation or creating additional confusion.Though we were not able to reach the deal I wanted on my trade in, we were able to come to a mutually beneficial agreement, and the rest of our time spent at Longmont Ford was great!! The whole process was easy. Chaz in the Finance Department was able to make the rest of the process as easy, and it's clear that the Longmont Ford team functions at a high level.Thanks Longmont Ford!!
rrs822
Jan 12, 2014
I had a great experience with Eric Addy at Longmont Ford. I purchased a used 2013 Ford Edge through Eric and he was knowledgeable, helpful and responsive. On top of it all, he was just a very personable guy. He even synced my phone to the car to demonstrate some of the features. Overall, a great guy and a very positive experience.Thanks Eric!!
curleycolo
Jan 5, 2014
The worst experience of my life. We went to Longmont Ford because we don't have great credit-in fact its bad. After speaking to me on the phone multiple times Gary made me feel like he would be able to help us get into the vehicle we were looking for. Once we got to Longmont Ford we walked into an empty showroom that looked like a dirty disaster. Apparently they are remodeling and still expect customers to feel comfortable in that atmosphere. After pulling our credit reports and selecting different companies for each of us ( I assume he picked the company that reflected the absolute lowest score to make us feel like the situation was worse than it actually is) Gary began trying to sell us cars we had no interest in. When I told him I wasn't interested in the cars Gary became very angry. He told me I had one choice, I could buy the car he wanted to sell me. Then he stomped off out of his office. When Gary returned he tried to explain why he acted the way he did. His explanation included that we had "champagne tastes on a beer budget". We agreed to let him continue to try getting us approved and he took the keys to the vehicle we were trading in and left again. Whoever drove my car back to the area where they appraise it for trade in value shouldn't be driving manual vehicles as they revved up the car very high in an attempt to drive the car. Gary returned after we sat alone in his "office" for 10 minutes to tell us he would give us $2,500 for my trade because the miles were high, it needs a windshield, it has a recall out, bla bla bla. He then told us our monthly payment on ANY vehicle would be $600 or more. Basically we felt like we were being scammed and treated like last rate customers by a very rude and pushy salesman. He tried to make us feel like we were in a terribly desperate situation where he could call the shots and tell us what we had to buy. He told us we had to deal with the terms of a ridiculous interest rate and an absurd payment because no one else would finance us. For some reason he must have forgotten that we had other choices, one of which was to take back the keys to the car we were trading in and leave, which we did. Gary claimed I was being "testy" or something like that but we actually stayed very calm and were not rude to Gary despite how rude he was to us. We went to Loveland Ford where we were treated with dignity. They told us many of the things Gary did: we have bad credit and our interest rate will be high. But they gave us options and "allowed" us to test drive as many vehicles as we wanted in order to find the perfect vehicle that a bank would feel confident lending us money to purchase. We found that vehicle and it was the EXACT same vehicle Gary tried to shove down our throats. We also got the same interest rate he tried to force on us. The difference: they treated us like our business mattered to them. They didn't act like we had bad credit therefore we had no options. They got our sale. Our payment is exactly where we want it, they gave us what we knew our trade was worth and they talked us through our purchase and credit futures every step of the way. If you have bad credit shop around. Know your credit score. And most importantly stand your ground. Bad credit doesn't mean you have to go to a "special" dealer who will force feed you as much garbage as he possibly can in order to make you feel desperate. Go to a normal dealer, I suggest Loveland Ford, and make an informed decision.
beojky
Jan 2, 2014
I recently bought a Ford F-150. I love the truck and our initial interaction with Longmont Ford was great. Steve was great and you couldn't beat the price they gave us. After a few months of owning the truck I was contacted by Steve about coming in and re-financing to lower our percentage and monthly payment. Sounded good to me. So I came in and met with Steve and Josh in finance and got the re-financing going. We got it all set up and all I had to do to complete it was bring my wife in to sign all the paper work. We did that and left the dealership with the paper work. My wife was looking over the paper work and noticed that we were being charged the $599.99 handling and delivery charge. Well we paid that when we initially bought the truck and were curious why we were being charged that again. I contacted Josh in financing and he gave me an explanation of that is what they charge and that they have to charge everyone that. I told him that I had already bought the truck and asked if he could waive it and he said no he could not. He showed me that it was in the paper work and I admit I missed it and my wife caught it. But at no time during the process did Steve or Josh explain that charge. So thankfully my wife caught that and we quickly realized that it was not a re-finance but more like a re-sale of the truck. So I told Josh to stop the so called "re-finance" and we went directly to our credit union and got the same lower percentage and re-finance and was only charged $12 and that was for the title purposes. Again we love the truck and everything was great buying it the first time. After the experience of going through the again so called, "re-finance" I don't know if I will do business with them again. I don't know the legality of there practice of this buying the truck back and then re-selling it again but ethically I do not agree with it and because my wife caught it we saved in all over $600 by going through to our credit union ourselves. By the way the credit union Longmont Ford was going through was actually our credit union to begin with. Now I do not pretend to be a smart man and I just trusted that Longmont Ford was giving us the best deal. I honestly felt taken for being charged the $599.99 twice for a truck I bought once. That is just my opinion and my thoughts.
LaurenJones
Jan 2, 2014
Steve was very friendly and extremley helpful. I really appreciated him helping me transfer items from my old car to my new car. The overall process was easy and fairly quick.
mtcoyne
Dec 28, 2013
I'm more than excited about the Expedition I selected. Brent made it simple and uncomplicated to travel out of town from Loveland. I was glad to purchase at Longmont Ford and will do so again.The entire process was made so easy! From the selection, the sales process, the financing and delivery process. You Rock! I highly recommend Longmont Ford to everyone. Especially my family and friends.Sincerely,Matt Coyne
bclrich
Dec 26, 2013
Jessica and everyone involved answered all my questions and I never once felt pressured. I felt at home with everyone, and I know I got the best deal for the vehicle I was searching for. My hats off to this dealership!
KathyKathy
Dec 21, 2013
Eric was helpful in my search for a used vehicle. Initially, he had to figure out where the car I had seen on line was located. After that he spent time, trying to locate the keys as the key machine was broken. He was calm, positive, and had a sense of humor about the problems we encountered, which put me at ease. He answered my many questions, and was patient as I worked to make my decision.
LongmontMac
Dec 16, 2013
Glad we checked them out! Were ready to buy a used Toyota Highlander from Toyota dealer but saw Longmont Ford had 2 on their lot and thought we'd make sure they weren't a better deal. This is the 3rd dealer we tried and the most honest straight forward pricing and dealing by far. No low ball valuation on our trade just straight blue book/NADA pricing on both. You don't go here to finagle or be finagled into a deal, you get an honest upfront price that has very little wiggle room so you know they're about selling cars for their value rather than seeing just how much they can get you to pay for it. A very different experience than the other dealers. Downside was we had to wait quite a while to go into the financial office to close the deal as lots of people had just "purchased" and were waiting for the one financial officer to do their paperwork. Vico took great care of us and got us a great deal! We're die hard Toyota fans but we'll have to watch Longmont Fords used Toyota inventory for our next cars! Who knows, maybe we'll give Ford a try too.
Amanda38
Dec 16, 2013
I had a good experience at Longmont Ford. I drove down from Fort Collins to see a specific used car that did not end up working for me but Eric found me the perfect car on the lot. I was a female alone at the dealership trying to get it done without being taken advantage of or condescended to and Eric was perfect. He was friendly, down to earth and made the experience comfortable. The financing part is never fun, but the customer service on Eric's end was wonderful. If I sent someone to Longmont Ford I would definitely make sure they asked for Eric Addy. I drove away the next day in a fantastic used vehicle at a decent price.
baladez13
Dec 16, 2013
I went on the internet looking for a truck and Renaldo Leonard was there to answer my questions. This truck was at their sister store in Denver. I asked him if there was anyway that he could get this truck to his dealership. Needless to say he was able to do this for me. Renaldo is a very awesome salesman. I would recommend him to anybody who goes to Longmont Ford looking for a vehicle. He is very patient, and he was not pushy at all. Renaldo you are the greatest!!!!! Thanks again for being the great salesman that you are.
apod
Dec 15, 2013
Ed was great to work with. We came in on a busy day and he was dealing with two other customers but was very attentive and took the time to answer all my questions. He was friendly and professional.
erikalousberg
Dec 13, 2013
We were greeted when we walked through the door and were asked what we needed. There wasn't any high pressure sales, and we were offered a 0% financing plan with flexible payments. This was the perfect situation for us, as we weren't planning on buying a new vehicle for another year, but due to unfortunate circumstances with another vehicle of ours we didn't have a choice. We test drove several vehicles from other manufacturers that were comparable in price and gas mileage and the Ford Escape was by far the nicest one of all.
wyatt01206
Dec 12, 2013
Came to Longmont Ford to look at getting a used vehicle. Weather was in the single digits so there were not many people shopping but Eric was willing to help right away. After being very social while we were getting the information, we went out for the test drive and was taken back. I had a short time frame to purchase the vehicle as I had to get out by 2:45. I was sped through the process and was treated with a great team. Chaz from the finance department worked with me and explained all the in's and out's that I needed to know while Eric helped me set up how to get the vehicle after I purchased it. After the vehicle was purchased I had several questions and Longmont Ford bent over backwards to explain everything and make sure I was satisfied with my sale. I would recommend this dealership and Eric/Chaz to anyone who is looking to upgrade or purchase a great vehicle. Excellent experience.
kgardz
Dec 11, 2013
We drove from the Denver area to Longmont to purchase a used Town and Country at Longmont Ford due to the online price being $500+ cheaper than anything we were able to find closer to home. We appreciated the way in which Longmont Ford does business, no negotiating. It was really a breath of fresh air after having spent days "negotiating" at other dealerships. This format of business is the main reason I would recommend this dealership to others. We quickly found the van we wanted to purchase and got the process started. The car was new to the dealership so had not been detailed. After waiting 3 hours for the service and detailing jobs to be completed we were a bit disappointed in the interior detail job. While the outside of the car looked beautiful and the vacuum job was well done there were several areas throughout the car that we later found garbage and unclean surfaces which we had to clean ourselves (orange juice on the ceiling and mirrors of the car, etc.). The van has been wonderful for our growing family and was the right purchase for us. We would certainly consider visiting Longmont Ford in the future.
rkcamp89
Dec 10, 2013
Came to Longmont Ford after our car was totaled just after moving to Colorado from Florida. It was the worst timing with having to find an apartment and job - and now a car as well. Eric was extremely helpful, friendly, and professional. He and a finance employee even stayed late the day we finalized the purchase to make sure we got everything done correctly. There's no worse time to be buying a car than when you don't want to be buying one but Eric made it smooth and easy. I got a great deal within my limited budget and actually ended up having a great experience buying from Eric!
mypearl13
Dec 8, 2013
Jessica McDaniel provided exceptional customer service, creating the best car-buying experience I've ever had. She was knowledgeable, respectful, energetic and personable, providing information we needed in a timely manner. She didn't hover or push; she gave us plenty of space and time to consider our options and make our decision. I would highly recommend her!Chas Cuzzoni worked the financial aspect of our deal. Chaz was the most straight-forward, un-slick auto finance person with whom I've ever worked! Outlined our financing options, offered us the available service add-ons but wasn't pushy, and was simply a very nice person.Prior to this new car purchase, I had work done by the service department at Longmont Ford. I was pleased with the service department as well.
blackbelt84
Dec 6, 2013
We have been using Longmont Ford's service department for three years and needed to replace a car immediately due to an accident. We started looking at their cars on line, contacted Renaldo and made an appointment to look at vehicles. He listed to what we wanted, was extremely patient when we changed our mind and looked at numerous options. Never any pressure to buy and I have to say my favorite part of the purchase was the lack of negotiating. The price quoted was a fair price for the car we bought. Two hours from start to finish including great financing options.
randybelknap
Dec 5, 2013
I went to Longmont Ford just to check out Ford Edge's, I am from the Denver metro area, but Longmont Ford had some very competitive pricing. I had never driven Edge before. I really liked what I saw and Sean Queen helped me out and was very curtious and answered my questions. Sean was professional and great to work with, and it was a quick process.Thanks!Randy B.
LLukie
Dec 2, 2013
Renaldo is great to work with. I originally drove to Longmont to look at a Toyota Prius, which I realized I didn't like. I told Renaldo that I would stick with getting either a Ford Fiesta or a Toyota Prius C. He showed me a 2012 Fiesta that I loved, so I bought it. Renaldo is very personable, which is a huge plus for me. He's easy to work with -- no high pressure sales pitches. I felt comfortable the entire time, which is why I ended up purchasing a vehicle from Longmont Ford. There are hundreds of Fiestas for sale. I could go anywhere, but I liked the dealership and Renaldo, which is why I chose your dealership. I am a happy customer.
clekanger
Dec 1, 2013
We bought our 2012 Ford Fusion (CPO) through Longmont Ford, and BJ Conklin. The whole experience was very nice. Everyone was very nice and helpful. We did not feel any pressure at all. There was no tough sell. They were accommodating in our decisions. Basically the whole sale was not at all negative, as some have been in the past. I would consider doing business with them some time down the line if we were to need a new car again.
Tmdutton
Nov 30, 2013
Very good experience over all! Steve was very nice and we are very happy with the quality of the car. It was well represented and we were treated nice and the sale went easy.
sthompson46
Nov 28, 2013
The atmosphere was welcoming and friendly. Ed was knowledgeable and very attentive. We were greeted in a timely manner, the only thing was it was very busy and we had to wait many times. I feel that we could have been out of there a lot faster. Overall, the experience was great.
delanagorman
Nov 26, 2013
My husband and I have been looking for a Ford Taurus for quite some time. Earlier in the year we had visited the Longmont Ford lot where we met Jessica. She assisted us that day. They didn't have the exact car that I was looking for but we did take a Taurus for a test drive and that solidified my choice. Jessica later contacted us when she found what I was looking for but we were unable to come up to see it. (We farm near Yuma CO)This fall we started looking again and I looked on Longmont Ford's web site and there was my Taurus! I contacted Jessica and made an appointment. Unfortunately, her child was ill (points for mom being able to be with sick child) and she was not there the day we could come up, so our new sales person was BJ. BJ did a great job taking care of us. He was knowledgeable and helpful and put up with our last minute changes and requests. Everyone we met and delt with was very nice. So, we're thrilled with our car and will recommend that our friends and family check out Longmont Ford for their next vehicle.
devlin4
Nov 26, 2013
Renaldo was fantastic to work with. Did everything he could to help us find the right 7 seater at a good price. Never pushy & always friendly. I would highly recommend Renaldo to work with when looking for your next car. The Used Car manager Brent was a top notch guy too. Honest guys.
Acojacki
Nov 22, 2013
My husband and I had boughten many new vehicles at this dealership in the past and got excellent service, but my husband passed away a couple years ago and now I am struggling financially. I took my 2008 Ford truck in to have work done and I was told I would'nt know if my warranty covered the work until they checked out the truck. I advised Zack at that time I didn't have the money to fix it unless it was covered under warranty. He said he would call me and let me know if it was covered before they did the work. I called Zack when I didn't here from him a couple days and asked if it was covered because I needed a rental vehicle. He said it was and he would call enterprise for me, which he did. I had the rental for a week when he called and said my truck was ready. When I got there he told me the repairs were $500.00 and were not covered under warranty. I reminded him he told me it was covered and that's why I got the rental car. I said, "so the rental car isn't covered either." He said, " no it wasn't covered,". I reminded him that I had said I didn't have any money and he was going to call me. He got upset and briskley walked away from me and came back with a bill for $120. Dollars. He said pay this and next time I come in I need to have someone else wait on me because he wouldn't. I paid the $120 dollars and had to pay $300 for the car rental. I went back in a couple weeks later because I had another problem with my truck and was told there was 60 trucks ahead of me. I made an appointment for the next week with Stephen. When I took the truck in on my appointment day. I was told by Stephen that he didn't know when they could get to it they still had 40 trucks ahead of me. I said I needed the truck so I would have to wait to have it repaired. I know I haven't bought anything new in the last few years, but have done business at this dealership for 30 years. My husband and i have never driven anthing but Fords. I worked in the law enforcement field until i retired and they made me feel like i was not worthy of thier time. I ended up having it repaired by the ford dealership in Loveland and got excellent service.
lms0303
Nov 20, 2013
Gary made sure that I had all the information I asked for and did not crowd me or even try to sell me something I was not interested in. I told him what I was looking for and he gave me my options and when my husband and I was ready to buy the car he had everything ready for us. I will recommend that everyone try Longmont Ford because our experience was rated very GOOD! We are very happy with our choice we made with purchaing the Ford Fusion and appreciate that we didn't have a pushy saleman. Thank you very much for the GREAT service you provided.
Krissy52
Nov 19, 2013
Everyone was super friendly! We got an AMAZING deal on our used Chrysler Town an Country! We will absolutely go back for any future vehicles :)
Ej919
Nov 19, 2013
I drove in from Wyoming to meet with Renaldo after reviewing a car I found online. After chatting over the internet and talking over the phone we made an appointment for 2:00 on a Saturday. When I was pulling in he was bringing up the car I was interested in. That's service! That showed he cared! We came to an agreement and he got everything ready to go as he said he would. I would recommend Renaldo to anyone. He will be strait with you and offer the best he can and more importantly he will do what he says he will do.
arnenord
Nov 18, 2013
I bought a 2011 F-150 Eco boost 2 years ago. I love it. My wife wanted a new car and I am a Ford guy. Loved to find an Escape that meet her needs. The price was some what higher then I would of thought, but that's inflation. Overall a quick and easy buy.
Cothunder31
Nov 18, 2013
We bought a Used Chrysler Town & Country and they helped walk us through the process. We did not feel the pressure we felt at other dealers and the price was well below what other dealer wanted for the same car.
DainaD
Nov 16, 2013
We live in Colorado Springs and spotted a black Ford F 150 on the dealership's website that we knew we wanted to purchase. After speaking with Joey Trujillo on the phone, we agreed that we would come down to see the vehicle the next morning. I asked Mr Trujillo to please call me if the vehicle was sold or unavailable so that ewe could avoid the 2 hour trip if needed. I am an RN at a busy ER and took the day off to assist my boyfriend with this purchase. Mr Trujillo asked me give him a call in the morning to be sure that the truck was put on a hold till we got there.I called mr Trujillo at 8am, but got his voicemail and informed him we would be there around 11am. He returned my call around 930am and informed me that the truck was sold, but that there was a red one still available. We told him that red was not an acceptable color, but he urged us to come in and that they would "work with us" because of the inconvenience. When we arrived, Mr Trujillo was not available, had someone take us for a test drive. The truck was clean and in good working condition, but NOT the truck we set out to buy. Not only was it the wrong color, but approximately $1000 more expensive than the one we wanted. We sat down with Mr Trujillo to discuss available options, but after "speaking with his manager" he came back and told us that they would not offer any incentive or price reduction to assist us with the inconvenience they caused. We were ready and able purchasers with excellent credit who were excited to bring home a new truck from Longmont Ford, but their lack of customer service cost them these customers and anyone else within earshot. I have a family member in the industry that will be sure to inform others to beware of Longmont Ford. Highly disappointed.
loreeward
Nov 13, 2013
Everyone at Longmont Ford was very friendly and helpful. BJ knew what cars he had in stock or coming, used as well as new and did great job working though what we wanted in a car so we knew our options where. Longmont Ford had a lot of used options and new Fords to chose from. We had a Ford F-450 before this that we real enjoyed so decided to stick with another Ford.
Shoaten
Nov 13, 2013
What a great experience. The people couldn't have been nicer! Great trade in value! They made my car dreams a reality and I will definitely be using them again !
aseretnwad
Nov 12, 2013
Renaldo was very good to me, he offered knowledge and patience with no hard sale or pressure.I had very specific wants and needs, and a restricted budget, Renaldo worked with me and found me exactly what I wanted.Buying a car is stressful, but with Renaldo's help walking me through the process I ended up with my dream car! Thank You!Teresa Nielsen
Larry
Nov 11, 2013
I purchased a 2010 Ford Escape Limited for my daughter. Sales rep was very nice but was not willing to wheel and deal much lower than the price on the window. He would not even remove the dealer 'junk fee'. When we went to pick up the car the battery was dead. They had to get a maintenance guy to come out with cables. Four months after purchase we took it for an oil change and they said the brakes were shot. Got the brake job done and than a few months later had the oil changed at a different Ford dealer and they said the shocks or struts (not sure which it has) were bad. I thought that purchasing a used Ford from a Ford dealer would have assured me that the car would have been serviced correctly before selling it. Very disappointed that routine maintenance (for the mileage) was not even completed. I sometimes wonder if they even changed the oil before it was put on the lot. BTW, I did ask twice for the service records and although they said that they would provide them, I think they made sure that we left without them. :(
ecarver2
Nov 11, 2013
Renaldo was simply put the nicest guy I have ever had the pleasure of doing business with within the confines of a auto dealership; that is amazing, especially considering this is my 32nd car. I highly recommend Renaldo and all of the management team at Longmont Ford!
lizhastings
Nov 10, 2013
We were in and out quickly. We were determined to buy a vehicle that day and Steve was great. It was a pleasure to work with him. Everyone we came into contact there was friendly and knowledgeable. We feel that we got a great deal for the money we spent. I would not hesitate to contact them again for any future car needs.
hikes49
Nov 9, 2013
I was impressed with the way the salesman and finance personnel helped me to find a vehicle and payment plan that would work for me.I had no down payment and no credit but they helped me purchase a car in spite of this. I was very pleased
Jen1rivera
Nov 9, 2013
Vico was extremely helpful. The process was quick and easy. I would recommend this dealership to anyone. Nobody was pushy or impatient with us even though we were there after hours.
fahlincj
Nov 8, 2013
My pre-owned 2013 Ford Fusion was priced $4k below the Kelley BlueBook fair market price. Jessica did a great job communicating such a great deal. I am very happy to have listened to her advice.
bjajrc2010
Nov 6, 2013
My wife and I have purchased two vehicles from Longmont Ford now with Gary Lapuma and all I can say is he is amazing. The best thing about him is he truely does not play any games, he tells you up front where you stand, he tells you what options you have for a car that will work for your situation.Gary has truely changed my thinking on buying a car and I wouldn't go anywhere else after working with him. Both of the cars we have bought from him have been a huge blessing. He made everything so easy from the time we walked in and sat down to when we walked out to drive away in our new car.
flyfish1218
Nov 5, 2013
I'd refer others to Longmont Ford in a heart beat. Steve Formby actually seems to care! And the manager who was on that day actually came to me and thanked me sincerely for coming in to Longmont. I truly was impressed with them all.Thanks!Chris
bitsog
Nov 1, 2013
I was very happy with my experience at Longmont Ford. Gene Pochorns no BS straight forward approach was exactly what I needed. I seriously doubted that they would be able to find financing for my tough credit situation. I had been turned away at Medved, Carmax, and a string of other places, after spend all afternoon in their showrooms! Gene assured me he could get me financed in a good car that I would like, and dang sure did. Everything happened quickly and efficiently just as Gene had promised. There were no surprises or last minute changes. Everything was clearly explained and very straight forward. NO BS!! This is the place to buy a used car, and Gene is the guy to see!!
johnsheldon
Nov 1, 2013
I would recommend Longmont Ford to anyone looking for a Ford car or truck. They drove the car to our school, so I could see it, and show it to our school staff. We drove back to the dealership and purchased the car. The manager and owner of the dealership came over to meet us and talk about our school with them. Their car was the lowest price car in the state of Colorado... and then then discounted it even further, as a show of gratitude and appreciation for our school. Good guys. Good car. Good price. Good experience.- The Joshua School, Boulder, CO
Nikmod82
Nov 1, 2013
This was the best buying experience I have ever had. I have been researching cars for months and I have visited multiple stores. My visit to Longmont Ford was great. BJ was able to answer all my questions and they gave me a fair trade in value on my car. I will return to Longmont Ford to buy my vehicles in the future.
Michelle trujillo
Oct 31, 2013
Our experience at Longmont ford was incredible. Joey Trujillo not only helped us find the right vehicle for our needs, he was also very knowledgable about all the vehicles we looked at. Exceptional customer service skills!!
Aphillips2189
Oct 31, 2013
I am currently driving my third vehicle that I purchased from BJ at Longmont Ford. I came back to BJ to purchase a larger vehicle due to my work needs. He found me a used Escape for a great price that fit my needs perfectly. The sales team and Chas in finance were great as usual. Happy customer as always!
brydill
Oct 31, 2013
I bought a Ford Fusion recently from BJ Conklin. I found him to be very knowledgeable, friendly, and not at all pushy. I have to say my car buying experience was a pleasant one, unlike any in the past. I would definitely recommend BJ to my friends and family.
cestjones
Oct 31, 2013
When my husband and I entered the lot, Jessica introduced herself, but did not pressure us. We were able to take our time and look at the Ford Focus leisurely and without pressure. When we had questions we went inside to find Jessica who was very helpful and found a car that met our needs. We purchased that car the very same day. I am happy with my car and the service I received at this dealership and we recommend Jessica and this dealership to my friends and family. Thanks Cecelia Jones
AprilFooler
Oct 30, 2013
Everyone at Longmont Ford was extremely accomodating and friendly. The process was quick and efficient. Thank you for the great service and the nice ride!
bweitzel
Oct 29, 2013
I think the price for my used vehicle was the same as any dealership would offer. Follow up response was not as prompt as pre sale. There needs to be a line for finance. I would have been hesitant to rate finance good. These are some differences between being a great dealership and not just a good one.
dandrewlehman
Oct 29, 2013
Longmont Ford was unlike any dealership we had dealt with in the past, in the best of ways. We dealt primarily with Vico; he was friendly and welcoming from the very first visit. He gave us a very informative test drive in a 2014 Ford Fusion, explaining the options and features as we went. He went beyond our expectations on our first visit by offering to give us some basic pricing comparisons, and walked us through leasing and financing options.After considering other options we decided on the Ford Fusion, and our trip to purchase the car was an equally good experience. We were unable to find the car we wanted with the right options and colors on their lot, Vico helped us find one at another Ford dealership and had it in at Longmont Ford within 3 hours. We were able to use X-plan pricing through Ford which made everything extremely simple, and a great price.Our biggest compliment of Longmont Ford was the lack of pressure to buy, and their genuine desire to help us get exactly what we wanted.
grdempsey
Oct 29, 2013
I had a great experience. Their level of service was excellent. I never felt pressured to make a decision. Once I did, the process was seamless and easy. I highly recommend giving this dealership a try!
Lschory
Oct 29, 2013
I was very happy with my service. Joseph was very helpful and ford was great to work with. I would recommend ford to anyone and Joseph Trujillo I will use them afain
mohawk1022
Oct 29, 2013
Joey was exceptional to us. I do not like car dealerships, never had and was hesitant to come in and look at this car.Joey made this a super friendly process, easy and no pressure at all. He did not hound us about anything and was very kindto us. I think if my first experiences were with someone like him, then I would of had no apprehension about coming to adealer for a car. He was a great professional and very personable. I have already recomended him to our friends and wouldnot ever hesitate to come back to him for any car needs. He is a asset to your company!Thank you again Joey, for making this a great experience for me and I LOVE my new car!Lynne James
jayk1998
Oct 28, 2013
Thank you for the great customer service, from Steve and the rest of the team at Longmont. Steve made buying my new F-150 FX4 so easy.
momnana
Oct 24, 2013
BJ was very friendly and helpful. It was actually fun buying a car from him! The car I wanted to see was in Denver and he got it to Longmont on the day that I asked! Very impressive.
oldultrarunner
Oct 23, 2013
Excellent buying experience with Longmont Ford and especially from Renaldo Leonard. I had been contacted by Renaldo after I had looked at several vehicles online and I called him back several days later regarding a used vehicle that was listed online at their sister Ford dealership in Denver. Renaldo was extremely helpful, courteous and professional in working with me; he didn't push me into a sale of a new car or the used car I was interested but answered my questions in a very professional manner which I appreciated very much. I cannot speak highly enough of him and the experience I had in buying my used Focus and would recommend him. He even went out of his way to follow me to the Hertz rental where I needed to drop off my rental car so I could drive the used vehicle home after purchaseAgain..thanks Renaldo!!! Great place to buy a car! I recommend this dealership!Len DeMossLongmont, CO.
JKBrunton
Oct 22, 2013
This place was great. The car was kind of dirty when I bought it, and they took 2 days to clean it and make it smell nice. Vico emails me with updates and other things that the dealership is doing. On top of that, the price was great and they went out of their way to get me a good deal. I would definitely recommend this dealership to a friend!
qu1kb1rd
Oct 20, 2013
I really enjoyed working with Renaldo! He was an excellent business partner and really helped me find what I was looking for. Also got a great deal! I would highly recommend seeing Mr. Leonard for your next auto purchase.
briankjonaas
Oct 18, 2013
Best car buying experience I have ever had. The sales and financing staff was extremely easy to work with. Eric and Chas went above and beyond my expectations in taking care of my car buying needs.
mdang001
Oct 17, 2013
I had a great experience puchasing from Longmont Ford. The entire process was effortless. The price was better than any other same vehicles in the entire state. Renaldo Leonard and finance manager were both courteous, knowledgeable and professional.I arrived at the dealership to test drive, and purchased the used car. The entire process was simple and fast.
jmynatt251
Oct 16, 2013
The price of the car was below blue-book, and the car was in excellent condition, low miles, and runs great. Renaldo, our salesman, was friendly, helpful, and went above and beyond to make sure we were happy with the car and the deal. The entire process was low pressure, fast, and the best car buying experience I've had.After, I kept waiting for buyers remorse or some kind of "gotcha" to pop up, but it never came. I just got a great deal on a car and great service from the dealer. It was one of the most straight-forward purchases I've made of any kind, not just cars.
Norbert0928
Oct 16, 2013
An overall decent experience. I wanted this vehicle no matter what, and I left with it in the end so that's all that matters. Joey was very nice but did seem inexperienced and nervous. He frequently left me sitting at his desk for extended periods of time without so much as letting me know what he was doing, where he was going, or when he'd be back. I had no idea what was going on and at one point I considered getting up to leave. Apparently he was dealing with the application & finance approvals, which would have been nice to know. The finance guy Josh was nice, but made me feel like I was very low on his list or priorities. It was clear his time was much more valuable than mine. Again, not a bad experience overall, but I won't be running back here next time I'm in the market for a car.
Pvfco
Oct 16, 2013
We have purchased our fleet from Jerry Derden for many years and will continue to do so due to his excellent service and honestyBill Massey General ManagerPipe Valve and Fitting 303-289-5811
balberstout
Oct 15, 2013
Sean was great and worked really hard get us into something that fit our taste and budget, but we were there a good part of the day (good thing we decided to take our kids out of school for the day)and the Durango wasn't detailed when we test drove it which was not a problem, when we decided that it was the car for us they were supposed to have it detailed, when I got in it to leave after everything was said and done all the trash was still in and it wasn't vacuumed or anything they never touched the inside other than to put the mats back where they went all they did was wash the outside. The Durango is in great shape for the year drives great but the tires are almost bald and I asked them about that and I was told that they checked the tread and they were fine, came to find out the tires are two years old. I'm not trying to nit-pick but after putting so much money down it's going to a little bit before we can put tires on it hopefully they will last long enough for us to be able to do that. Seriously is it too much trouble to clean out or put tires on a car before you sell it ?
Carstens
Oct 14, 2013
Steve Formby and Chris Rusk both helped me make an important choice in a newer car for me. They were supportive and went the extra mile without pressuring me in any way. Since I do not respond well to high pressure tactics, this allowed me to continue working with them until I found the right car for me. I would return to the dealership if I should need another vehicle and I would recommend these two men.
bac1622
Oct 10, 2013
Steve Formby is great as always. He is always extremely helpful and makes it very easy to purchase a new or used car. Because of him I will continue to buy cars from Longmont Ford. Thanks again Steve as always for the help with my car! I love it.
chhull
Oct 8, 2013
It was a pleasure working with Ed while searching for a used vehicle that would fit my needs. I provided Ed with a list of their stock that I wanted to test drive. When we arrived at the dealership, Ed was prepared to show us the vehicles I had specified. It was definitely a low pressure sale which I appreciated. He was very accommodating when I asked for a few things to be fixed. I would highly recommend Longmont Ford and Ed Trejo to my friends and associates that are looking for a new or used vehicle. I love my Lincoln MKX!
saden0520
Oct 4, 2013
We bought a used Ford Fusion few hiccups but got it handled with stellar service!! Would recommend this Ford Dealership to all my friends and family!! Great Job Sean
cootertjones
Sep 30, 2013
Fantastic. My auto broke and they were most accomidating in repair and trade in. Superior service, sales and customer support. Renaldo is the best, thanks.
artrodriguez1
Sep 28, 2013
I arrived at Longmont Ford and was immediately greeted by a very friendly sales person Renaldo Leonard whom I had spoke to prior to making the trip with my daughter and friend to the dealership. My daughter chose the car we had called about and Mr. Leonard was very courteous and professional and helped us feel comfortable with the entire process even though we arrived around closing time. It was a very smooth process which isn't always the case when purchasing a vehicle. I felt that Mr. Leonard was very upfront and honest through the entire process. As a matter of fact we returned a couple days later and purchased a Infiniti G35 for my son and received great service from Ed trejo. I would definitely recommend Longmont Ford to family and friends.
roundbin3
Sep 28, 2013
I was in the market for a used Subaru and found one at Longmont Ford. "Great," I said to myself, "a dealership, this is not going to be fun". I called the dealership not expecting an answer (floods were in full swing at the time and it was late afternoon) and Vico answered. He told me the dealership was closed but he would get back to me the next day. He did and everything went smoothly from that first conversation to me buying the vehicle about a week later. Everyone at the dealership was friendly, actual purchase of the car went smoothly and the dealership itself was relaxing to be in. Not something I would have ever expected to say before I went to Longmont Ford. I had a lot of questions and concerns about buying the used car and Vico addressed them all and exemplified the phrase "professional and courteous" and also fun to deal with. I would go back. Thanks Vico!!!!!
mnjroush
Sep 27, 2013
Royce Danford was a great salesperson he wasn't pushy and that is what got him the deal! Longmont ford was friendly as well. I would reccomend this dealership and go ask for Royce.
jgr1941
Sep 26, 2013
This dealer was the best I have ever been too. The Salesman Steve Formby was so experienced and helpful in every way. I would recommend this dealer and Saleman to every one I know. Thanks, again for the good service and nice care.
BMetcalfe
Sep 24, 2013
From the moment we went to Longmont Ford we had a Great experience with our Salesperson (Renaldo Leonard)He is a Great addition to all your Employees at your Dealership. I would and will tell all my friends to go see Renaldo if they are in the market for a new or used vehicle.
bryantami
Sep 24, 2013
This was our first experience with Longmont Ford and a Ford product. We were going to buy a Silverado again but decided to look and see what Ford had to offer. We found the truck we bought online and decided to go look at it. We were very impressed with the Truck and the knowledge that we were given. BJ was very helpful and not the typical high pressure salesman we are used to. We will definitely be going back for our next vehicle. Thanks guys :)Bryan and Tami Harris
sliverdame
Sep 24, 2013
They were very friendly, listened, ordered the vehicle with options we wanted, arrived ahead of when expected, have answered all quetions, encouraged us to come back if we had questions, service has been great, and they have made sure we were happy with our vehicle.
TS82301
Sep 24, 2013
After being disappointed by another Ford dealership, we drove an additional 120 miles to go to Longmont Ford. Longmont gave us a MUCH better car with MANY more options, 10k less miles, and in much better condition for about the same price. The salespeople were polar opposites as well. Vico was honest and upfront in every aspect (and unfortunately, I can't say that of the other dealership). Bottom Line... I'm REALLY glad the other dealer ended up being downright sleazy - otherwise, we never would have walked out and stumbled onto Longmont Ford and Vico! It was well worth the additional 120 mile drive!
Bry2Amy
Sep 23, 2013
Ed was very friendly and helpful. One of the two cars we purchased is for our son's 18th birthday and that were great in working with us. He was even willing to drive the car to us on his day off to surprise our son.... They are willing to put bows and help in any way
Luck53
Sep 22, 2013
My son and I went to look at a recently listed pre-owned vehicle for his family. Our initial greeting was cordial, but after our test drive of the vehicle, we were quickly handed off to the "closer". He and the sales manager went through the process of collecting information and then proceeded through the whole "four square" BS with my son. I quietly observed the classic BS which wound up with an offer to my son for the vehicle and some financing at DOUBLE their published price of the vehicle! I stepped in and we declined the offer, which immediately brought out the sales manager trying to be the "nice guy".... This was the best classic example of the WORST practices in the automobile sales industry. If you are looking for a new or pre-owned vehicle, I would encourage you to drive past this dealer... This is WHY I have given the rating I have.
vanpeursem01
Sep 22, 2013
Jessica was very helpful and freindly. She helped us locate the cars we wanted and did all she could to make the price workable. We needed 2 cars within a week and she responded. Under some bad circumstances personally, she was understanding and accomodating.. I will recommend her and the dealership..
Tlplumb
Sep 20, 2013
I bought a 2014 Ford Focus from BJ and it honestly was the best car buying experience I've had. I drove all the way from Kansas City to purchase this vehicle, and I would do it again in a heart beat. I HIGHLY recommend Longmont Ford to anyone and I will continue to tell all of my friends and family about my car buying experience here.
rrgibson
Sep 16, 2013
My experience purchasing a used Escape from Longmont Ford working with Austin Corbin was excellent. From my first contact with Austin, he was friendly, responsive and knowledgeable. He helped me through the purchasing process without being "pushy" and without any "pressure". It was a pleasure to purchase my Escape from Austin and Longmont Ford. I will definitely contact them again when I am ready to purchase another vehicle.
Joenlucas
Sep 13, 2013
It was truly a pleasure working with Gary. He was extremely knowledgeable of the buying process and truly worked to meet our financial needs. In addition to his outgoing personality and sense of humor, his earnest concern for both our car and financial needs was really noticed and appreciated. I would highly recommend Gary to anyone needing special financing.
jmcaffee
Sep 11, 2013
We enjoyed the low presssure atmosphere created by several of the dealership employees. The wall demonstrating community involvement suggested an approach that not only cared but in fact found ways to "give back" to the community; this created a feeling of honest careing concern for customers - not just a sale. This was of course confirmed by the way we were treated throughout the process. Several follow up contacts were made to ensure we were happy with our purchase and not just satisfied.
jcdmama
Sep 10, 2013
The dealership was very busy with a car show the day we came to buy a car. But they got us through the process smoothly.
fcoury
Sep 6, 2013
My wife and had a great experience at Longmont Ford. Royce was great, a real gentleman. He dealt with us very fairly and was upfront on what he could and could not do. He really made my wife and I very comfortable. Also, Chaz was great to work with from a finance perspective. Chaz would only sell us options that we needed. I would definitely go back and buy from Longmont Ford again. I highly recommend buying from Longmont Ford and they have a great selection of new and used cars.
JillMuncy
Sep 3, 2013
I was dreading the experience of finding a dependable car and having to find it by myself. My experience was much better than I expected and Ed was great--very personable and helpful! Thank you!
JohnChavez
Sep 3, 2013
Everyone that I worked with at Longmont Ford were friendly and helpful. Gene Pochron was extremely helpful and a pleasure to work with. Because of my credit, my financing was difficult (and tricky) and Gene was very helpful and patient. I will absolutely return to Longmont Ford and would recommend them to anyone searching for a vehicle.
joshturck
Sep 3, 2013
I had a great experience puchasing from Longmont Ford. The entire process was effortless and I buy about 5 cars a year for my business. The price was better than any other same vehicles in the entire coutry. The internet sales man and finance manager were both courteous, knowledgeable and professional. After several back and forths over the phone and email, I arrived at the dealership to test drive, and finance the used car. The entire process was seamless and took less than 2 hours. I would not hesitate to buy again from the team at Longmont Ford!! Sincerely,Josh T.Small Business Owner Denver
jenna12374
Sep 1, 2013
Vico was very helpful and answered all our questions. He is very knowledgeable and friendly. We will definitely do business with him again in the future.
jeancable71
Aug 31, 2013
Jessica was very friendly and very knowledgeable about the features of the cars we asked about. She was very responsive to my texts. Jessica made this a very pleasant car-buying experience.
Jnebbs1978
Aug 31, 2013
First off I never write reviews but this was by far the best car buying experience we have ever had. Longmont Ford was the 6th dealership we had been to in the last week. We were very specific in what we wanted and did not want to be pushed into something that did not meet our needs. We made the hour and a half drive (we live in castle rock) and it was worth it. We were greeted at the front door and the receptionist even gave us water while we waited for BJ to free up. BJ was extremely knowledgable and was not pushy. The paperwork was done in a timely manner and we could not be happier with the deal we got. His manager Brent even thanked us for our business before we left! We will not hesitate to make the drive next time we need a vehicle. Thanks guys!!!Jenny N.
mattysierra
Aug 31, 2013
Just got home from a very pleasant car buying experience. Our salesperson Vico did a great job.We got a smokin deal and didn't have to spend 5 hours at the dealership.They gave us an incredible financing rate and we left in a few hours with a sweet new truck. If you see a car that this Ford store is selling that you are interested in, I would call up Vico without question. Thanks for the sweet ride.
krisosmom1
Aug 30, 2013
I had a wonderful experiance during a very stressful time in my life. Ed and everyone that helped me that day were very friendly, fast, efficiant and if buying a car can be enjoyable, it definately was. Thank you everyone for helping me get on the road to a new adventure. I would definately recomend this great dealership.Most sincereley, Denise
KatyBanks
Aug 28, 2013
I did everything online and over the phone since I live out of town. They knew from the beginning that I wouldn't get a chance to come see the car before I agreed to purchased it. My only complaint is that my car was advertised as having cruise control and when I picked it up after already buying it, I found out that it does NOT have cruise control. I didn't even know a 2012 Volkswagen had the option of not having that feature, since every review and manual I've looked at says that the base model Jetta does come with cruise control. I contacted one of the sales managers a few days ago to let them know that the only negative part of buying from them was the false advertisement and asked if he could do anything for me on that feature. I have not heard anything back yet. Otherwise, I was very happy with the quick response from Jessica and her willingness to work with me and help me buy the kind of car I was looking for.
Tho
Aug 28, 2013
The entire sales team seemed very welcoming, it was very pleasant visit. I have not yet purchased a vehicle from them, however even considering the distance from my home, I would definitely give it a shot!
cestjones
Aug 28, 2013
When we entered the dealership, Jessica came out to introduce herself and offer assistance if needed. We wished to just browse the Ford Focus inventory and then requested Jessica to assist us by answering some questions. She was knowledgeable about the Ford Focus and financing and she answered the questions we had. She then let us take a test drive with a Ford Focus and she found one on the lot for us that met our requirements. We decided to purchase the Ford Focus she found for us. Jessica was very thorough explaining the features of the car, syncing my phone, and taking care of us from start to finish. I would recommend your dealership again and refer friends to Jessica for their car buying needs. Cecelia Jones
garrettb
Aug 23, 2013
I have been taking my company vehicles to Alan in the service department for quite a while now. I always have a strict dead line for the extensive work to be completed, and Alan makes it happen. He calls any time something changes, or just to keep me updated. When I talk to him I never get that feeling that he is feeding me a bunch of crap to get more money. He is very straight forward, and if he doesn't know an answer he doesn't try to make one up. It is because of Alan that I will continue going to Longmont Ford for any work that I need done!
buzzard789987
Aug 20, 2013
We drove from Grand Junction, CO to purchase a Toyota Rav4, we had planned to spend as many days on the Front range as needed, since the selection there is much better than on the Western Slope. After viewing many Rav4's else where without getting a fair price, we seen the perfect vehicle at Longmont Ford, I called and talked with Joey who assured us of the quality of this used car with a carfax, and fair price without having to bicker back and forth all day. The car was detailed for us and the paper work was done quickly and we were on the road back to GJ. Our experience with Longmont Ford was one that will get us to contact them first next time we need a vehicle.
Jennytemp
Aug 20, 2013
Renaldo Leonard was extremely helpful and knowledgeable about the truck we purchased. He was always friendly and courteous to us. He is the reason we actually bought the truck. We will definitely be back again for future purchases.
millara
Aug 20, 2013
Steve was really helpful picking out the car, not pushy at all - which I respect. It was slightly above my budget with the tax added on but he was really accommodating and we found a way to make it work. I'd definitely recommend asking for Steve at Longmont Ford if you're looking for a car.
jimj4444
Aug 17, 2013
We would like to thank Steve, Jessica and all the staff at Longmont who made our purchase a very pleasant experience. We feel that every detail was handled in a most courteous and professional manner. Sincerely,Jim and Cynthia JohnsonAllenspark, COPurchased F-150 XLT on July 19th
mabrown702
Aug 17, 2013
My wife and I are from Estes Park. We purchased a Certified Used Car from Longmont Ford. We were very great full for the Kind and fast Service we got from the Sales and Finance department. From the time we found the Ford Explore on line to the time we were able to go down to longmont to view it, Joey was in contact with all the time about information and status of the Ford we were interested in. We saw it and fell in love with it, then bought it. The process was simple and fast and we were out in about 2 hrs. Driving away back to E.P. delighted. Thanks to all the staff at Longmont Ford you are the best in the area. I will buy from you again.
jamrwm87
Aug 15, 2013
everyone did great from the sales to service to financing , and my ford touch training. We love the car and are really pleased with our decision to buy at this dealer.
mosier93
Aug 14, 2013
I recently purchased a used vehicle from Sean Queen at Longmont Ford, the customer service was great, they got me in right away and started talking about my financing options. I'm 20 years old with little to no credit and these guys were able to get me an amazing deal on my first vehicle financing, I would definitely recommend these guys to anyone, especially if you have any kind of credit problems, they will do anything they can to make something happen! Drove off the lot with brand new tires, spare key, fresh L.O.F., and a spiffy detailing, thanks again Longmont Ford!
JKPLOG
Aug 13, 2013
Overall the experience was great. All were kind and friendly and helped alot. Sean Queen was great help in all situations. Sean was great in telling me of the finance situation and he knew that it was difficult for me but inturn he kept trying and did find help. I couldn't have asked for a better experience. Thanking all of you especially Mr. Queen.J. Plog
emdonahue
Aug 11, 2013
We came in to purchase a new vehicle after I was in an accident. The service was great & we love our new car!! Thank you!
djleahy
Aug 10, 2013
My wife and I were on the lookout for either a late model used Mustang GT or a Focus ST. Now, I used to work at a dealership and I've purchased many cars in my lifetime (some for me and some for others). I've never had a 100% pleasant experience. Longmont Ford was the very first time that this has happened. Renaldo, our salesman, was professional, honest and personable. He didn't try to play any salesman games with us. His communication was excellent, he was patient, straight forward and got us what we wanted. His manager, Brent, was very kind and worked with Renaldo to get us the deal we wanted. Josh Rubin, Finance Manager, not only got us the APR we wanted but went even lower. On top of that, he knew we weren't interested in added costs and he didn't try to push us for added accessories or services. The whole group acted like one well oiled machine that worked together to achieve our satisfaction. The whole evolution took about an hour, from walking in the door to delivery. I've never been out the door in an hour.This is the very first time I felt a dealership was out for my own interests instead of it's own. Longmont Ford has raised the bar for all dealerships in the area. It would be wise for all other dealerships to use: Renaldo, Brent and Josh at Longmont Ford as an example for quality service.
GrazynaVoytenko
Aug 9, 2013
We worked with Renaldo.He was pleasure to work with.Renaldo was also able to meet my requirements for a trade-in-value..He is very frendly and helpful in car buying process,We highly recommend him.
Hotmomma!
Aug 9, 2013
Gene was amazing. Kind and professional and friendly. Didn't make me feel bad about credit. No pressure, made sure I got what I wanted . Will tell everyone to go to him!!
jovi_10
Aug 9, 2013
Michael was really great, emailed me a link to their inventory and asked me specifically what I wanted. No hassle and never felt pressured to purchased the car. Awesome job!
nocodon
Aug 7, 2013
Sean Queen is a great guy and salesman, not pushy at all, which I truly appreciated. I would go back to him in a heartbeat.The experience was easy and fast. The only reason I gave price a 1 was because on the internet the price was one amount and they told me they had to add the "bank fees" to do the deal because of special financing to the price of the car, which is ridiculous you already have to pay a high rate of interest to cover the banks risk plus I had to put 10% down. The bank supposedly tacked on about $3000 on top of the price of the car, so beware if you need special financing or have bad credit. I would definitely recommend getting your financing before you go to ANY car lot to avoid this garbage. Car dealerships do not have $10 million dollar facilities by trying to get you the best deal they can.There are three areas of negotiations (1) trade-in, (2) price of the car (3) FINANCING.Good Luck on your experience just watch your back because no one else will.
janetwhart
Aug 7, 2013
Jessica McDaniel was the best car sales person that I have ever dealt with. She was very professional and helpful. I would certainly recommend her to anyone I know who is looking for a Ford product. Janet Hart
mitch -tennis star
Aug 6, 2013
at longmont ford they were very professional, sold us the vehicle at the internet price with only marginal markup that was charged on all vehicles purchased. Good experience as far as buying a car can be.
lvanderfin
Aug 6, 2013
We cannot say enough about Longmont Ford and our recent buying experience. Joey was fantastic to deal with. Never once did we have the feeling that we were being pressured in any way. Joey was knowledgeable in the vehicle we were looking at, and had a very friendly demeanor. The price and quality of the vehicle spoke volumes but it was nice to have Joey's knowledge there to help us along the way. We purchased the vehicle for our daughter and she absolutely loves it. Customer service is A+. We have dealt with many local Ford dealerships and will definitely be returning to Longmont Ford! Thank you, Joey, for all of your assistance and for making the car buying experience an enjoyable one!
mattandbucs
Aug 5, 2013
My experience with Longmont Ford and BJ Conklin was superb. I had reached out through the chat service through the website and then worked through BJ directly over the phone. BJ went out of his way to send me pictures and information on the vehicle I purchased. When I decided to go into the dealership for a test drive, I was merely looking for more information as well as to test the vehicles that were on the lot. WIth the information, the friendliness, the service and the all around experience being so good, I decided on a vehicle that BJ and I had been talking about. I can't thank BJ enough for being such an awesome representative. He was extremely professional, friendly and above all, did not attempt to pressure me in any way into purchasing a vehicle. That was my selling point is that he wasn't trying to sell me a vehicle, he was selling the customer service. I say overall my experience was amazing and will recommend Longmont Ford and BJ Conklin to anyone.
brunobus
Aug 5, 2013
I had a great experience at Longmont Ford. I went in knowing exactly what I wanted and when they did not have it, they went ahead and ordered it. The best part was that we cut the deal at the time of ordering, so once the car showed up, it was just a matter of waiting for the business guy to be available to get the paperwork signed. I was a little concerned about some sort of issue since the deal was cut 2 months prior, but nope, it all went smooth. On top of that, Jessica was a delight. Very friendly and she communicated with me the entire time while we were waiting for the car to show up.
JonathanCernan
Aug 4, 2013
I never felt like I was being talked to like a typical "used car" salesperson. Everyone was friendly, and had a good feeling about the place right from the moment I walked in. I'm happy with my new purchase and I would definitely recommend Longmont Ford. I even told one of my friends where I got it and they said they heard the same great things about this place. Just goes to show you when you treat people with respect and don't try to sleeze a sale in, your company will grow because people talk about it. I'll definitely be going back there for another vehicle when the time comes.
rtbentz2
Aug 4, 2013
I have to commend Ed at Longmont Ford for making the car buying experience a lot better than we anticipated. We haven't shopped for quite a few years and our credit situation isn't the best, but Ed made sure we got what we wanted for a price we could afford. Thanks for everything guys!!!
Mustang Sally
Aug 2, 2013
Renaldo, the salesman was such a nice man. Made me feel comfortable and answered my questions. I would ask for him again if I needed to purchase another vehicle. The Finance Guy was not a nice man when it came to the Extended Warranty. He became very rude when I declined it. A few days later I tried to contact him to see if I could still buy this plan. I left a message on his voicemail. It is almost a week later and no return call. Finally bought it on-line. I have used their service department before. Most of the time they have been quite nice. Will use this department for future service.
cnewkirk
Aug 2, 2013
We worked with Renaldo. He was the first person I spoke with when we inquired about a car on their lot. He was very responsive to all of our calls. When we finally went to check out the car, he was very friendly and answered all of our questions. He made the car buying process as smooth as it could be. We highly recommend him.
blueuic
Aug 1, 2013
We knew what we wanted and Ed made it happen. Very personal and friendly staff. No pressure sales and always made us feel at ease and in control of the whole process. These guys rock.
brianmc
Jul 31, 2013
I recently bought a Ford Fusion. I was happy with my experience and the knowledge BJ had of the vehicle. I would definitely recommend BJ to anyone looking for a car.
Devin Stringfield
Jul 31, 2013
This was my first time buying a car and I couldn't afford to put anything down abut it was mandatory I got car so I found Longmount Ford which was about an hour and half away from where I had to take a cab which cost 130 dollars there and when I got there I was amazed with the respect and professionalism Mr. Lapuma treated me with he even arranged for someone to drive me home and pick me up the next all free of charge furthermore we discussed options and he ended up getting me financed and driving off the lot in two days not a bit of remorse over anything this one phenomenal dealer!
Mbutch
Jul 31, 2013
I just purchased a Jeep Grand Cherokee from Longmont Ford and I could not be more pleased. When I arrived the jeep was pulled up front for me. BJ was very professional and pleasure to work with. I will continue to purchase my vehicles from Longmont Ford.
petersed
Jul 31, 2013
All aspects of this visit and working out the details of the lease were enjoyable. Everyone was helpful and I look forward to working with them in the future.
sgarcia1862
Jul 31, 2013
ED was a lot of help he answered all my questions I would recommend you go see ed when you are looking for a great deal thank you for all your help Ed
tam66
Jul 29, 2013
great experience thanks to Ed and Mark. They were wonderfully helpful. I feel like I purchased for a reasonable price. Both Ed and Mark where able to helpful answering any questions and addressing my needs AFTER the car sale. Longmont Ford is still there for me after my purchase. I felt very comfortable purchasing a care of Longmont Ford due to the professional sales folks. The tech/service shop ROCKS ! Chris 303-827- 6123 always helpful and more then willing to help me with car ( service related) questions etc... . Thanks all. Tamara
aristarue
Jul 24, 2013
Renaldo was a pleasure to work with. He was very helpful and did not pressure me into any purchase. He was also able to meet my requirements for a trade-in value.
sharon1945
Jul 23, 2013
Renaldo was very easy to talk with and helpful as well. Took the scariness out of me (a female) and made the test drive and paperwork comfortable. Although he hasn't been there very long he did his best to find out the answers for all my questions. I would go back to him for another car purchase.
danagodek
Jul 22, 2013
We started working with Renaldo from Hawaii. He was able to talk us through the process and he was ready when I arrived in Colorado. Since I paid cash, the process wasn't too bad. Renaldo is very friendly and got answers to my questions if he didn't know. Thank you for all your help.
dsconley
Jul 22, 2013
Renaldo Leonard is an exceptional salesman and valuable asset to the Ford team. He was freindly, articulate, responsive and provided a no hassle approach to selling. He provides exceptional customer service. I will be recomending him and the dealership to my friends and family for their automotive needs. Thank you Renaldo! Sincerely,Dillon & Shelly Conley
dcarbaj4
Jul 18, 2013
My expirience here at longmont ford has been more then i could ask for when purchasing my car. this was the second car ive purchased from here and have nothing bad to say. not only was the service great, but the enviorment at the dealership was friendly and welcoming. Since buying my first car here ive always recommended friends and family here. Now just buying my second car from longmont ford, i will never go anywhere else. Great cars, Great Service, and even more awesome people working here.
cshea
Jul 16, 2013
I worked with Ed to purchase a 2003 Honda Accord and was very satisfied. Ed took over from a prior salesman we did not feel was working with us. I highly recommend him as your salesman. He even stayed 2 hours past the time he was supposed to leave for home. Our first salesman Renaldo acted as though he could care less if he sold a car. He did not listen or hear us when we explained what we wanted. He would fake writing our requests down on a notepad as if he cared. Then he would grab a bunch of paper work to fill out. I asked him what about our requests and he said "oh no, can't do that". I asked for him to speak to the manager and he refused numerous times. Sorry Renaldo but you are not a salesman. Ed IS a salesman and a good one at that. He actually cares!
john.bee
Jul 16, 2013
This is our second vehicle purchase from here and was just as enjoyable as the first. I wanted to credit everyone we worked with because they all added to the experience. Everyone I have met her has been very friendly no matter what department they are in. Prior to coming to Longmont Ford I have previously bought about 7 or 8 new vehicles from various dealers with both good and bad experiences, but none have been as good as Longmont Ford. I would highly recommend this dealer and especially my 2 sales people Vico and Joey. Also recommended are Brent the Sales Manager and Chas in Finance helped us get what we wanted.
Pammyjill
Jul 13, 2013
Great Price, Fast Service, Friendly employees. Overall great experience. Would definately recommend asking for BJ. Well worth the drive to find a great dealership! Thanks
bobcher111
Jul 12, 2013
Everone was very friendly, even the guys just walking by. Steve was great! Mainly though I bought a car in as good a shape as was advertised, and at a fair price... Not only would I recommend Longmont Ford, but if I"m ever again in the market this dealership will be my first contact...Great experience, thank you very much.... THX BOB PARKS
nospamhoff
Jul 11, 2013
Fantastic car buying experience. I was able to search the website, get a price and do comparison shopping prior to even coming in. We came in, drove the car and bought it in under 2 hours.Everyone we dealt with from Steve to the fellow that handled the paperwork were wonderful. I would recommend Longmont Ford as well as Steve.
whit987
Jul 10, 2013
Purchased a pre-owned 2013 Taurus from Mark Stanley and your dealership. Good experience in purchasing. After getting the vehicle home noticed an obvious piece of roof trim missing. Was helped by Mark and Brent Danner and Timi in parts to get the part quickly, and it was provided at no charge! This type of quick resolution, with a smile on everyone's face will assure that I'll consider Longmont Ford again for my next car.As a special note, I've dealt with plenty of parts departments at car dealerships, most are typically leaving me like I'm bothering them to order parts and give them money. In this case Timi was upbeat, helpful and friendly. A breath of fresh air....give that girl a raise! At least give her thanks for representing your dealership so well.Thank you.
pdehne
Jul 9, 2013
Probably the best experience I've had buying a car. Helpful salesperson and a very fair price for the car that we chose, as well as our trade-in.Thank, Vico.
markmath
Jun 29, 2013
I recently purchased a Ford truck from Longmont Ford. I had been looking at other makes as well. BJ's knowledge of the trucks is really what made me buy a Ford. Every question I asked, he was able to answer. That was nice after working with other salesmen at other stores. I will not hesitate to buy another truck from him.
alj_jayhawk
Jun 29, 2013
I just bought a used Hyundai Sonata from Longmont Ford. I was nervous because this is the first time I bought a car on my own but when I first met BJ, he put me at ease and made the whole buying experience extremely easy. I will recommend all my friends and family to Longmont Ford.
anyrak55
Jun 29, 2013
Very friendly person he did a good job, and gave me a very good deal, quick answer to all my questions great service muchas gracias
crystalAA27
Jun 28, 2013
I had a wonderful experience with Shannan. She went above and beyond her call of duty during the whole experience. She called me days prior to my appointment to walk me through the leasing process, and answer my millions of questions with patience and knowledge. She helped me find a vehicle that suits my needs and one I like.Thank you for your excellent service!
LS1977
Jun 27, 2013
I just purchased a car at Longmont Ford. Steve Formby was the sales associate that worked with me. I'm taking the time to write this review because I was genuinely impressed with the service I recieved. Steve was very friendly, knowledgeable, helpful and I didn't feel like I was being pressured in the least to purchase this car. That's the kind of experience you want to have when trying to make a decision like this. I will feel good about recommending him to anyone I know.And my new car is great as well.Thank you Steve!
RaquelBoyd
Jun 27, 2013
I live in Cheyenne and unfortunately did not receive good customer service in my own home town. I found your dealership on line and contacted Steve. He was very helpful in finding me the right vehicle. I am very happy with his service and my new vehicle! Thank you so very much!!Raquel Boyd
summit2003
Jun 26, 2013
Jessica was a delight to work with. If you are looking for someone who is easy going, knowledgeable, and can give you exactly what you are looking for then Jessica is the person you are looking for. I would highly recommend her as your next sales associate. Definitely not your "old-school" "high pressure" car salesman. Thank you Jessica!!!
rcamrud
Jun 24, 2013
I am giving rate of 5, excellent customer service, your employee steve Formby is very helful and very attentive. He gives us a lot of information we need, best employee.
MissD59
Jun 23, 2013
The reason I ended up at Longmont is I had spotted the type of vehicle I wanted, a small SUV and it was in my price range as I was paying cash. The weekend before and the following Friday I had been to several other dealers and walked out on each one of them. I give them my offer and they come back wanting more which means they assumed I had more than what I was offering. If I did have more I would have been going for as new a model as I could. At one dealership I had explained my situation and how I came about having the money to purchase in cash. The salesman gave me a funny look and came back with the worst vehicle they had on the lot. My son and I continued to look on line and found the vehicle I have now. Ed listened to what I wanted, understood the situation after my telling him the same story I had told the other dealers and after it was all said and done I rode away in the vehicle I wanted. Instead of trying to get me to work with him, he worked with what I could do. If things go right with some funds I am waiting on, I may go back to upgrade to the RAV4 that I wanted. You might see me again Ed. Thanks so much.
Jweigel
Jun 21, 2013
This was my second purchase with Longmont Ford and from start to finish the experience was outstanding! Quality, professional, staff! Best prices around!!! Thanks Shanann !!!
emmanbou
Jun 16, 2013
Shannan was extremely friendly and receptive. We didn't feel pressured at all and enjoyed for the first time our experience at a dealership (this was our 4th experience). Great atmosphere and good price. We are enjoying our truck.
annabellejames22277
Jun 15, 2013
Excellent experience overall. Had the vehicle I wanted at the price I wanted. The only negative would be the wait time for finance. Being preapproved I expected to be in and out but it seemed like there was only one person available to process everything. Steve was very professional and friendly. Would definitely consider repeat businesses as well as recommending to friends and family. Thank you!
andelamd1
Jun 3, 2013
Ed Trejo was great from the first phone call made, we came from out of town and they delivered! The team at Longmont was hasssel free and they had in stock exactly what I was looking for, Thank you Longmont for making our trip worth the savings!!!
mnauman
Jun 3, 2013
Joey Trujillo was great to work with! He was very knowledgeable, courteous and worked hard to make us the best deal. After our initial visit to Longmont Ford we looked at other dealerships and Longmont Ford definitely had the best selection and Joey gave us the best deal on our trade in. He took the extra time after our purchase to go over the vehicle in detail and explain how all of the systems worked. We are loving our new Ford Explorer and will recommend Joey and Longmont Ford to anyone who is looking to buy a new or used vehicle.
lgoebel
Jun 1, 2013
Ed Trejo has once again gone above and beyond what I would ever expect. I bought a car from him a few months ago and had very positive experience then. When I called him to let him know I was looking for another car, he contacted me an hour later with the perfect car for a great price for my daughter! I recommend Longmont Ford and Ed Trejo to anyone who is looking to buy a car. Ed is helpful, friendly, efficient, and accommodating.
rickwnelson
Jun 1, 2013
Joey and Sean were great to work with and answered all of our questions during our vehicle search. Everyone at the dealership were friendly and provided an atmosphere of not being your typical pressure sales culture....very refreshing!! I would recommend considering Longmont Ford for your next vehicle purchase.
calw
Jun 1, 2013
I got my hard to find truck here in longmont ford nice people to work with even washed my old truck wish I was not trading in.
MPsarge
May 31, 2013
Was looking for a Jeep Wrangler (used) and found one at Longmont Ford. Went to look and it was just what I had in mind. They didn't deal much on the price so I initially walked away. After researching similar vehicles all up and down the front range I discovered that the vehicle was priced very fairly and I went back and purchased it 2 days later. Great vehicle in like new condition. Had great service from BJ Conklin.
gksk
May 20, 2013
Outstanding dealership great price and great price for trade in.The process was very smooth and enjoyed dealing with Brent Danner and Vico Antillion. I would recommend this dealership for new or used.
apriest09
May 18, 2013
Shanann is awesome!! She made us feel welcome and no pressure in the slightest. Very knowledgeable and personable and efficient. I will definitely be back here for my next car! :)
asweiner
May 15, 2013
Steve Formby is wonderful. I went in last Monday with my grandfather looking for a new car. He was no pressure on the purchase. I went back on Thursday to look at another car, which ended up not being there. He got the car to the dealership by Friday for me to look at. I ended up purchasing a brand new car for a very good price. He was very helpful from the time I walked onto the lot until I left. I was very specific with what I wanted in a car, and he found me exactly that.
jflattracker
May 15, 2013
We came into to look at the Ford Edge and test drive it. Shanann came out to help us. She took us for a test drive and told us all about the car. We talk about what we should do. There was no pressure for us to buy a car. The financing was super easy. We dreaded buying a new car because of the hassle it used to be. We will recommend Shanann and Longmont Ford to anyone looking for a new car. It was a great experience for us! No stress and no hassle!
wendiduprey
May 15, 2013
ABSOLUTELY the BEST experience of buying a car I have ever had. Jessica was the ONLY sales person to call me personally...not just email me back as the other 4 did. I was shopping for a Malibu and she suggested the Fusion I bought and I could not be happier! She had to leave so Ed helped us and he was friendly and just as fun to work with! Telling everyone I know about Longmont Ford!
Ronin1
May 14, 2013
Jessica was very friendly and helpful with our recent purchase.She was patient with us and very honest with the sales which we really appreciate!After all, the financial process of our purchase was also great and the gentleman (sorry, I don't remember his name) gave great advise on our purchase! Thank you all for your help.
Stretter
May 14, 2013
Steve was suppose to get off work at 5pm, but I couldn't get to the dealership befor 6pm. Steve waited or me to drive up from Denver and had the car washed and ready for a test drive when I walked in. The great thing about this dealership is the no hassle and they take care of the customer. Price was super amazing and I was in and out of the dealership within 2 hours.Way to Go Longmont Ford and Steve!
WSAnderson
May 13, 2013
Joey Trujilo was personable and supportive as I shopped for a new ford focus ST. Longmont has an ok selection of vehicles and certainly looks to assist customers in completing a purchase of a new vehicle.
llaterra01
May 6, 2013
This was absolutely one of the best experiences I have had not only in purchasing a car but in all purchases. The customer service was top notch. I have already been spreading the word to send people to your location!
BakerSM
May 3, 2013
We were very pleasantly amazed with the customer service we received from Shanann. She was professional, friendly and had a wonderful sense of humor. She immediately put us at ease and worked to get us a monthly payment we could afford. She is a definite asset to Longmont Ford. Josh was also wonderful to deal with. Very fast with the paperwork, but very thorough. We had all questions answered quickly and easily by both of these employees. Due the hour we arrived, it was necessary for them to work past the closing time. Their attitudes reflected the fact that they enjoyed working at Longmont Ford rather than the fact that they were working way past their quitting time. Nice attitude to experience from our side, and very rare to see in employees in this day and age. I would come back here if I had another vehicle need and I would definitely refer my friends and family to this establishment.
agschulte
May 2, 2013
Great experience. Both Jeff and Ed were very professional. Price was fair and they met all of my request. I will recommend Longmont Ford to my friends. Thanks for a great experience.Allen Schulte
aaron_sanchez
Apr 30, 2013
vico was great help. he did a very good job in helping us get our new truck. it was even more helpful that he knew spanish that way it was easier for both my parents to understand.
Audra71
Apr 30, 2013
Our experience at Longmont Ford was fantastic! Up until yesterday, I had never had a decent car buying experience. Ever. From the first phone calls and emails, I could tell this experience was going to be great. Jessica McDaniel was so fun to work with...very personable, friendly and she calmed my nerves immediately. The process from the test drive to signing the papers went very smoothly with very little waiting. Josh Rubin was also wonderful. He explained the warranties and other documents very thoroughly and his wife makes amazing cupcakes! Thank you, Longmont Ford, for living up to your reputation!! We'll definitely recommend you to friends and family...and when we are ready to buy a 2014 Mustang, you are our first stop.
elundbardi
Apr 30, 2013
This was my first car purchased with a dealer and with a loan and I was a little nervous! They worked with me and listened to my concerns. I was also able to get in and get out in a reasonable time frame (I also went in knowing more or less what I wanted). I'm really happy with my car and with the experience over all. I would recommend this dealership. I didn't feel pressured or treated differently because I was buying a used car. They have also been responsive since I bought the car and I expect them to be in the future.
gturcar
Apr 30, 2013
We went out to look at cars, to get an idea of what type of vehicle we were interested in. After looking at various makes and models that were available at this dealership, we opted to go ahead and purchase. The salesperson who worked with us was extremely patient with us, as we chose to drive many different vehicles in our quest. After we chose the vehicle we wanted, she worked diligently to get us a price that we were comfortable with. We believe in referring our family, friends and neighbors to someone that will give them the best possible experience in what they are looking for. Without reservation, we would and can wholeheartedly recommend that people visit Jessica at Longmont Ford if they are interested in purchasing a vehicle.
Jslandscapesvc
Apr 30, 2013
Vico was very friendly and understanding threw the entire decision prices. We test drove several vehicle and finally made a decision. He was very patient and I would recommend him to family and friends.
Shyness0058
Apr 30, 2013
I was very pleased with my service at Ford!! Everyone was professional and Knowledgeable..Vico was very patient and got me a car that was in my budget and fits my life style.. My daughter loves it! Thank you Vico!
RyanSteel
Apr 28, 2013
Friendly staff, no pressure good prices. We went to look at a used Jeep Wrangler that was on their lot and ended up buying that day. Joey was great to work with and got us the deal we were looking for.
Gdaig
Apr 28, 2013
Ed Trejo was an absolute delight to work with. My wife was treated openly, honestly, and professionally. Ed worked very well with us to trade in a car with the purchase a certified per-owned Ford. I typically dread the trip to a dealership for a car purchase. Now we have someone to go back to that we know will make it a comfortable, honest and friendly experience. I don't typically write reviews, but Ed deserves a few kind words. And for those looking for the best possible buying experience, I would recommend going to see Ed.
nflorack
Apr 27, 2013
Shannan went out of her way to find the vehicle I wanted, as well as tirelessly went back and forth to get me the payments that I needed to get me into a new car. She never pushy, and while I know she really wanted to sell a car, she never tried to sell me something that I didn't want. It was an overall amazing shopping experience!
doutlaw
Apr 26, 2013
Ed Trejo jr. was a great person to work with and finance manage did a great job on low interest rate on my loan thanks
mktinius
Apr 25, 2013
I had a great experience with B.J. He was knowledgeable about the vehicles I was looking at to buy. He was friendly and never pushy. Respectful of my price range and worked within it to find me the best deal. I have already recommend him to some friends. Finance was simple and faster than I thought. The whole process was simple and easy.
Broncosfan2131
Apr 24, 2013
I came into the dealership to purchase a larger vehicle. I was on a strict budget and BJ was aware of this. He found me a great SUV at an affordable price. I was able to purchase a warranty as well with the hard work of BJ and Chas getting me a great deal. Very satisfied with the overall friendliness and customer service at Longmont Ford!
MAG01
Apr 17, 2013
Both Jessica and Ed helped me when looking at cars, and both were friendly, knowledgeable, and very helpful. Jessica took my call on her day off and she was able to secure the car I wanted; it has proven to be a great car. I would highly recommend either sales associate to anyone; they made choosing the car an easy decision.However, the fellow who took care of the finances was late in and kind of a jerk. When someone is buying a used car from your place of employment, it is beneficial not to say things like you hate used cars and that the service bays are always full of them. I was glad to sign all my papers and get out of that office.
rpepin
Apr 15, 2013
I visited Jessica on some of the coldest days of the year, and we looked at many cars. It took me three visits before I made my decision, and I asked many many questions. My husband and son both came and looked at vehicles too, and Jessica patiently walked us through all of the options and helped us consider our needs and how each vehicle would meet, or not meet, those needs. Jessica was professional, knowledgeable, kind and patient. I will return to her if I need another vehicle. Never before have I had a pleasant car buying experience, and I have to say that this was really easy, no pressure, comfortable, and informative! I highly recommend Jessica, and Longmont Ford.
TJMueller
Apr 14, 2013
Shanann was great! She was a fountain of information about both of the cars that we were considering, and she did everything she could to make sure that we were comfortable and well informed every step of the way. She looked through the inventory to find me the exact car that I wanted. She didn't pressure me or try to sell me something I didn't want or couldn't afford. I really appreciated that. She did everything in her power to get me the car I wanted. The car that I purchased hadn't even been delivered to the dealership. Shanann and the rest of the staff went out of their way to go to Denver and pick it up and bring it back to Longmont so that I could have my new car before the weekend. That was above and beyond what they had to do and it was really appreciated. Thank you, Shanann! Great job! You couldn't have been nicer, more efficient, knowledgeable, or helpful. It was a stressless and pleasant experience. I would definitely buy another car from Shanann and Longmont Ford.
Cameron1120
Apr 7, 2013
I gave 5-Great ratings all the way because this was my first car buying experience, and I was not only impressed by the service I was blown away by considerate employees and the excellence this dealership portrayed. I went in on a Friday JUST to test drive the Ford Escape and the Ford Edge. Joey was very patient with me and my friend, explaining the features and allowing us to test drive multiple cars. When I drove a car I liked Joey found that the car had just been sold. We sat to discuss what I was looking for and Joey FOUND my car. It was at a sister store and he told me he could get the car to Longmont the next day. This car was the EXACT car I was looking for. My list wasn't that long, but important features I wouldn't budge on; heated seats, 6-cylinder, leather seats, tan interior, blue exterior, and low mileage.I arrived on Saturday afternoon with 2 girlfriends (for support). I drove the 2011 Ford Edge and pretty much fell in love. We got back to the dealership and Joey and Josh made it possible for me to buy my dream car. I drove my car home and I could not be happier. I can't thank Joey, Josh and the Longmont Ford dealership for their caring approach and stellar service. I am a fan recruiter for life!Thank you
Dtallman
Apr 7, 2013
Very good experience, friendly and knowledgeable staff. I was greeted quickly upon arrival and they were very accommodating. There was no pressure in any step of the purchasing process. This was very much appreciated and one reason why I continue to buy my vehicles at Longmont Ford.
BKRich
Apr 6, 2013
We went to Longmont Ford to look at their two used Priuses, because their prices beat everyone along the Front Range. Steve Formby was really helpful and low key. He took us on two test drives and left us to make up our minds.The only pressure to buy came from two other shoppers, who both wanted to buy a Prius that day. A gorgeous white Prius came out of their shop, so newly inspected it wasn't even clean yet. We fell in love with that car, and the other shoppers were happy with the gunmetal gray Priuses. We were given first choice because we arrived first. Nice to be respected that way.We sat down with Steve to make the purchase and by the time the paperwork was signed, not long at all, the car was sparkling clean and ready to go. We were shocked to take our vehicle that same afternoon. Steve even ordered hubcap covers, as our car was missing two. Longmont Ford, as far as I understand, earns the $595 in "dealer fees" on used cars, and that is about it. They don't mark up, they don't haggle, the price is the price. They fully inspect their used cars. I figure I saved $1,500 to $2,000 by shopping at Longmont Ford. They even had a former Toyota salesperson, who gave us great tips on driving and understanding the Prius. If you want a great car fast, and the best price any dealership offers, go to Longmont Ford.
lgoebel
Apr 3, 2013
We bought our car from Ed Trejo and it was a very positive experience. This is the first car I myself have ever bought and he was very helpful and knowledgeable as to what I was looking for. Not only did he help us look for a car, but when we decided what car we wanted, he came in on his day off so that I could get it sooner. That right there is above and beyond what anyone would expect. Ed Trejo treated my mom and me like family.
psims
Apr 3, 2013
Shanann Watts was very pleasant and eager to please. She kept in contact with us by text on our 6 hours drive to the dealership. Upon arrival, the vehicle was clean and parked in front of the business, as promised. We were met at the door and made to feel very comfortable. After checking the vehicle and taking it for a drive, we decided to purchase it. Shanann met with us again after we had signed all the papers in the finance dept., and again went over the vehicle, making sure that we were comfortable with everything. (seat, mirrors, radio, etc.) She also took the time to Sync the vehicle with my phone, which was very much appreciated. Not sure if I would have been able to do it myself. Before we left, she requested that we text her when we arrived home. After leaving, I received a text thanking us for our business and that she enjoyed meeting us, also to Drive Safe!
allienat
Apr 2, 2013
Quick honest service on purchasing a used vehicle. Fair price was quickly negotiated with no surprises. Manager was also very kind, offering us food and drink as it was late on a Saturday. It was a pleasure dealing with Steve and team.Chris S.
anetski99
Apr 1, 2013
I was looking for a certain car but it would not work out. But Jessica went to work and found me a car that would work in my budget and that I liked. She also pushed for me and explained my situation to her bosses and they made 'it' happen. I am very appreciative for her hard work.
Rwparker123
Apr 1, 2013
I worked with Steve on the purchase of my Ford Edge. He was very professional, honest and delivered exactly what we agreed upon. I am pleased and glad I found him.
Nicholiolio
Mar 31, 2013
We went into longmont ford to buy a preowned vehicle. The prices were great so we traveled from South Denver. We arrived and were greated by Joey Trujillo. He was very excited to help us. He made the decision easy as the car we went to see was out of warranty. Joey quickly showed us some vehicles that were certified and had an extra warranty already! .We got a full tank of gas, two keys(which we never got on a preowned car before). Longmont Ford is a place that I will recommend to all of my friends and family. Thanks Joey for taking the time to consider our needs.
Brandi.banning
Mar 30, 2013
Shanann was awesome. Was so friendly. Everyone was great! First time I bought a car and I will never go else where. Amazing experience. Thanks
aliann2013
Mar 28, 2013
My finance and I went into longmont ford looking for a good reliable used car. We were really hesitant as we don't have the greatest credit scores. We worked with Joseph Trujillo and Greg Alore who were wonderful to work with. They werent pushie and were very friendly and able to get us financed. I would recommend the dealership and both Mr. Trujillo and Mr. Alore to family and friends :) Thank you for everything!!!!
LongmontLady
Mar 28, 2013
Shanann Watts was first contacted through the internet site. When I met her in person she was very pleasant and helpful in showing me the cars on the lot. When I expressed interest in cars from the Denver dealership she got that information and arranged for the one still available to be delivered to Longmont. She made my purchase go smoothly and I would recommend working with her.
ScottThurston
Mar 28, 2013
We visited Longmont Ford to inspect and test drive a used Mazda Protege5. Steve Formby was very friendly and helpful. The process took longer than expected because the Service department was replacing worn-out wheel bearings when we arrived. Despite the delays, Steve did his best to let us know when the car would be ready (to include calling us when it was going to take longer than expected). Chris Rusk and his team worked hard to get the car ready for our inspection. When we decided to purchase the car, Steve acknowledged our patience and helped us secure a very good deal on the car. We are very happy with our decision to buy this car from Longmont Ford, and everyone involved made the experience a smooth as possible.
mboisen
Mar 27, 2013
Got A Great Deal On A Barely Used Jeep. Friendly No Pressure. Did A Great Job Verifying The Warranty Was Still Valid. Service Guys Drank All The Coffee;-)
mbrandow
Mar 27, 2013
Joey was EXTREMELY helpful and when he wasn't able to answer questions or sit with me he had others that were just as helpful. The transaction was QUICK and I'm VERY pleased.Thanks a ton Joey!
vettbac
Mar 27, 2013
Big Thanks to Jessica and Shanann! I am very grateful for all the help that you both gave me. Learning all the functions of the Taurus by both you was wonderful :) Keep up the good work!
RMH464
Mar 26, 2013
I have been buying cars form Steve for over 25 yrs . Over those yrs I have purchased over 20 vehicles from him . I refer Steve to everyone I know because he will treat them right. I highlly recommend Steve and Longmont Ford for any vehicle you might be looking for . Thanks Steve for friendship over the years . Keep up the good work ....
Dano58
Mar 26, 2013
Steve was very helpful. He would share his knowledge and research questions he di not know to get us the answer. He listened to what we were looking for and help guide us to a good choice. He followup up on any issues we had and communicated quickly on those issues.
jozef01
Mar 22, 2013
Fast professional deal , No BS ,No surprises or sales pressure. Car was in good shape (a few dents on trim I noticed after I got home) overall a great experience . I would recommend to others and would not hesitate to buy from again. Ed was very helpful and a pleasure to work with . Dealership was nice , not to overdone . Nice to see some women in sales positions . $599.50 dealer fee was most I have ever paid by $300.00 but vehicle price was good ..
marneson
Mar 22, 2013
We had an awesome experience with Longmont Ford. The salesman Steve was very knowledgable, friendly and obviously knows his job very well. He and the "team" (from sales to financing- Chaz) made this a very pleasant experience and I would definately recommend Longmont Ford to my friends!
Kyle400
Mar 20, 2013
Steve was great! He was Upfront and honest. Really took care of us and got a good deal on a nice car! They also got us a great rate. We will use Longmont ford again.
mritzman
Mar 20, 2013
We are very happy with the great experience that Steve, Greg, Josh and the rest of the team provided at Longmont Ford.Steve who was our salesman was very patient with us and helped us find the PERFECT car for me and my family. Longmont Ford has a great selection to choose from, there was no need to go anywhere else since they would drive cars from their other dealerships so we could compare the cars side by side! Steve is a "no pressure" salesman who worked with us every step of the way to get the price and options my wife and I wanted.Greg worked with us to get a great rate for financing. He just wanted to help us any way he could which is exactly what he did. We even got a better rate than my bank would offer and I've been a longtime customer of theirs. He made us feel at ease and very comfortable at the dealership.Josh finished out the deal and paperwork. It was quick and painless, I couldn't believe how fast everything went.Thank you Longmont Ford for the great car, we love it!
dawells0904
Mar 20, 2013
My experience with Ed Trejo at Longmont Ford was great overall. I came there in the Snow and within 15 minutes of arriving Ed had pulled the truck I wanted to look at up at the front door, warmed up and ready to look at. I had to spend nearly no time at all out in the snow during my time there and still was able to make the decision I was looking for.
jrhea1001
Mar 18, 2013
I have had many problems with car dealers in the past not being honest, Longmont Ford has been the best experience I have had when buying a car. Everyone was respectful, non judgemental, and straight forwrd. No games, no lies, no BS! I would recomed anyone going there and I will never buy from another dealer. I left there feeling like I got a deal, unlike my past experience with other dealers where I left feeling as though I got screwed!
Saholladay17
Mar 16, 2013
We had a great experience with Shannan! She is was helpful and efficient. We were very pleased with out purchase and will recommend this dealership in the future! Thank you!
barbjohnson
Mar 16, 2013
Special thanks to our car salesperson Ed and Eric who gave us a ride home to drop off car and pickup new vehicle as my husband was unable to drive. Great dealership and experience. Will definitely refer to friends and family. You have a repeat customer. Thanks and kudos to you. Excellent customer service.
smroberts
Mar 11, 2013
We were searching online for a used car in a certain price range. Longmont Ford had a Dodge Avenger in that price range. The mileage was low so we took the trip to Longmont. Vico was very helpful, both on the phone and when we got to the dealership. He was very professional, knowledgable and efficient with the paperwork. We like Vico and would highly recommend him as a salesman to our friends and family. The dealership seemed very organized and pleasant and even for a Monday evening had all the help and attention we needed to purchase this car.
Cschrock
Mar 10, 2013
Shaman was great to work with. She was friendly and professional, answering all questions. She made buying a car a nice experience. All other staff at Longmont Ford were great too.
zardoz
Mar 9, 2013
I bought a VW I found from AutoTrader.com. It was a bit of a trip since I live 5 hours from Denver. To get the car, I took a bus to Denver, then Longmont Ford picked me up and drove me to Longmont. All in all a good experience, the salesman and the finance person were very fast and efficient. They didn't try to hit me up for any add-ons, either.
Longlegandi
Mar 7, 2013
Shanann was fantastic. Answered all of my questions and was very helpful. She worked around my schedule and even came in on her day off. I will absolutely recommend the dealership and Shanann.
Loeps79
Mar 6, 2013
I got a super, clean car for a great deal ! It is totally worth the drive out there if you live in the Denver area like me. I worked with Jessica McDaniel from start to finish for the most part. We emailed back and forth about what I wanted / needed.... a few days later I went there and the car was in front, started w/ the heat on - ready for my test drive. So cool ! No pressure and approved right away and I got more for my trade than I thought I could. (no joke) If you need a car... go see her. Totally laid back and I am 100% happy with my choice to do business with them. The car didn't come with floormats.... maybe they forgot to put them in, but will follow up to see. Sincerely,John Loepsinger
matthewdparsons
Mar 6, 2013
The morning of my purchase I wasn't quite sure which dealership would earn my business. Longmont Ford was not my first stop. Surely though, it was to be my last. A car buyer can rarely tell the moment that he realizes that he has been sold. As for this car buyer, I remember as if it was the first time I drove a car. This moment was shared by none other than the top salesman, Vico Antillion and myself. (Ask him, he was there.) It was nothing short of car buying bliss. I felt as if I was a king being paraded around his kingdom. I was treated to all the fine waters and tastes of Longmont Ford's customer lounge. It was not till shortly after that I realized I was not the king; and yet, the scribe who has now written more than 25 words about that wonderful day, that I was laid away. And now I shall pay the kings ransom over the next 7 years. Matt Parsons(scribe)
98stone
Feb 28, 2013
I had a great experience with Longmont Ford. I got a used car and still looks brand new! Joey Trujillo was my salesman and was very nice and helpful.
DenverBroncos
Feb 28, 2013
I had a great buying experience at Longmont Ford a couple of weeks ago and would like to thank the salesman Joey Trujillo who assisted me! When I arrived I was casually just looking around and felt very much at ease to not be approached by a car salesman immediately like at most dealerships in Longmont! I actually made my way out to the front parking lot of Longmont Ford and noticed Joey standing out front and I made eye contact with him and he immediately greeted me, introduced himself, and asked how I was doing and if I needed any assistance. At that time I was ready to move forward and had a few vehicles I was interested in and asked Joey about them and I was very impressed with his knowledge on each of the vehicles I was interested in! He was very convincing and I felt very confident that whichever vehicle I decided to purchase it would be a good investment and longmont ford would stand behind this!My buying experience was great and would recommend Longmont Ford to all my friends and family and most importantly that they ask for Joey Trujillo - who in my eyes made my day! Thank you! Paul
ktinius
Feb 27, 2013
BJ was so great. I had a car in mind and he found the perfect one for me. Super layed back but very professional. My father (final say) was very impressed by him.
yoimbecca
Feb 27, 2013
Shannon provided excellent service. She directed things in a professional manner. Her honesty & friendliness made the car purchase less scary than I thought it would be. Next time me or a friend is looking for a vehicle, I'm reccommending Shannon & Longmont Ford. My commute to Longmont from Denver is 45min. The whole experience made the trip well worth it!
rooskie177
Feb 26, 2013
I have the unique situation of writing a review without actually going to the dealership. I had called to see if we could view a vehicle that I saw online and was told that it was in detail and couldn't be viewed. I made an appointment for the next day to view and was called 30 minutes before my appointment by Ed to say that they 'didn't know where the car was' after a broker was checking it out and that it probably wouldn't be there when I arrived. Ed told me that he was to find out whether the car was sold "in the next two minutes" and that he would call me back to let me know one way or the other. After two hours I called him to confirm that the car was sold and was greeted with a very short reply from Ed and no further discussion on other vehicles to check out. Not my idea of customer service. As this was my family's first foray into purchasing a car at a dealership, I can tell you that my opinion of this place has soured before even stepping foot in the door.
mperea
Feb 20, 2013
Shanann was very serviceable, easy to work with and made the auto buying process stress-free in contrast to other dealership experiences. She understood our needs as buyers /family and exhibited the patience in whats needed to be a true professional in a stressful arena of work. Thank you Again The Perea's
Seisbrener
Feb 20, 2013
Shanann was awesome and great to work with. She is honest and the dealership was good on thier word for everything they said! I would recommend Longmont Ford hands down.
cathy970
Feb 20, 2013
We truly enjoyed the whole car buying experience at longmont ford. Shanann was a joy to work with and made everything super easy.Would do it again. We shopped multiple dealers during this purchase and Longmont Ford was the one that made us feel the best.
Jenpayton123
Feb 19, 2013
We were not to optomistic when we arrived at the dealer but Sean put our mind at ease and he did everything in his power to find us just what we were looking for. Such a nice guy and explained things very well to us. Sometimes people explain things in salesman terms rather than human terms. Sean was great and I plan to send him more business. His sales managers are awsome as well very nice people and willing to answer questions. Thank you all
Stybes
Feb 18, 2013
The used F-150 choices on the lot were good. The saleman was very professional and friendly. The amount for my trade-in was fair. The financing was quick and the rate was very competitive.
marmcfalls
Feb 16, 2013
Longmont Ford is a fantastic dealership. They are honest, straightforward, and work to get you the lowest price possible. Steve Formby was a very helpful salesman and worked hard to get me a great deal. I was more than satisfied with my experience there and would recommend this dealership to anyone.
McCarthy2
Feb 12, 2013
Love the car we purchased. Vico personally delivered it which was above and beyond and much appreciated. It would have enhanced our experience if we didn't have to remind him of details (i.e., giving us the registration), and finding out about some of the details regarding the car. We had to ask more than once.It would also help the representation of the dealership if e-mail correspondence used full words, correct spelling, full sentence structure, etc. It would create a more professional presentation.
shelbygt500
Feb 11, 2013
I had been working on a deal with a dealership down here in Denver and that fell through, we though that we may not be able to find my wife her dream focus. When I was looking on line at longmont ford steves name came up and he invited me to come up and look at the focus they had and he would get me a good deal. That is exactly what he did he was fair and it was painless. Thank you and I look forward in buing my next car from Steve.
Cocspcpl
Feb 11, 2013
. Last week-end we had a fault light come on indicating that the vehicle after 50 miles the speed would be limited to 50 mph. I looked up this warning in the owner's manual and it said that I needed to have the vehicle serviced immediately. Also during the week we were having problems with the speakers on the left side of the vehicle working intermittently. We scheduled an appointment and took the truck to Longmont Ford in Longmont, CO on Monday afternoon. The service advisor, Stephen Nardone (SP) told us that he would give us a call the next day between noon and 2:00 PM and let us know what the status of the vehicle was. Stephen never called so at about 5:00PM I called him. Stephen told us that they had just got to the truck and that he would call us in the morning to give us an update. Once again, no update on Wednesday morning. Later Wed. afternoon we did finally here back from Stephen and he told us a part had to be ordered and that it would be in on Thursday morning and that we should be able to pick the truck up early in the afternoon. Thursday morning came and went and late Thursday afternoon I called Longmont Ford back to get a status. I was told that the part had just arrived and that it would now be Friday sometime before it was available to be picked up. Friday morning came and went and just afternoon I called Stephen back to get an update on the truck. I was told that there was good news and bad news. They put the new part in the truck but the stereo system still did not work and that the Ford engineers were in some sort of training on Friday (today). I told Stephen I need the truck this week-end and asked if they had looked at the fault sensor and he indicated that had been fixed. Stephen said to come get the truck in about thirty minutes or so. I arrived at the dealership and had about the crappiest service I have ever had. Stephen was away from the service desk and a kind young man paged him to return. Several minutes had passed and the young man started to look for our paperwork. I could see the key to my truck on the counter and I told him there is my key. He said there should be some paper work for me to sign but he wasn't able to locate it. After several more minutes waiting for Stephen to return and the kind young man looking for our paperwork Stephen appeared. The young man told Stephen that we were there to pick up our truck. Stephen said it isn't done there isn't any paperwork just give him the key. Stephen reached for the key and tossed it up on the counter and said, "See you Monday." I am so angry about the lack of customer service at this dealership that I will not return it on Monday. I am going to take it to Sill-tehar Ford in Broomfield on Tuesday. After I got home from the dealership I noticed that I now have a nice big scrape on the inside of my door panel where it appears the mechanic slipped with his tool trying to remove the door panel! Nice on a brand new truck! I like the sales department but I would NEVER recommend the service department. It seems like over the last few years this service department has been lacking just that... good cutomer service! Extreamly SLOW and NOT friendly. I had a Ford Expedition and they told me my head gaskets were blown and that it was cheap at $5,000!!! Yes, Stephen Nardone had the nerve to tell me that $5,000.00 was cheap! He must make a lot of money becuase $5,000 to me is NOT cheap! AVOID THIS PLACE unless you want unfriendly slow service!
pgorantla
Feb 9, 2013
Thank you Ed for taking care of all the paperwork so quickly! and appreciate all the help and thanks for answering all the questions I had and making it a very easy and quick experience.
egilbreathgoff
Feb 5, 2013
I would wholeheartedly recommend this dealer for the one reason alone and his name is Gary Lapuma. We came in not knowing what type of car we were looking for or what type of financing we could obtain due to my husband's previous divorce. Gary sat down with us and was very patient as we went through our options for financing and a car. He even walked the lot with us for over an hour writing down VIN #s so that we could testdrive whatever we wanted. Gary's warmth, professionalism, and no pressure sales really are what sealed the deal for us. We walked in not expecting to buy a car that day and left with a beautiful car within our budget and a lower payment than expected. He went to bat for us with financing and price!!!! He spent over 6 hours with us on Saturday, and this by far has been the best nonpressuring car deal my husband and I have ever done. We will definitely be back for another car or truck the next time we need one, and we will definitely work with Gary L only!!!!. I have worked in customer service and sales for many years, and I was floored at how Gary went above and beyond. The nav system was not working properly and the 2nd key was missing (previously owned car). He not only got both of those issues resolved, which he most certainly didn't have to do days after the sale, he also had one other minor issue repaired at no cost!!!!! WHAT SALESPERSON DOES THIS I ASK YOU????? Thank you, Gary for providing exemplary service and kindness in a business not known for these attributes. Gary,we will definitely be back soon for my husband's new truck and will be working exclusively with you. Service, no pressure, and going above and beyond for us really sealed the deal. Ask for Gary Lapuma when you buy your next new or preowned car.
kristikinnison
Feb 4, 2013
This was the best car buying experience I have ever had. The financing was better than my credit union had offered, and the car was well under the NADA book value. The entire transaction took less than 2 hours. Thank you for making it so easy. AND I love my car too.
Pete14mx
Feb 4, 2013
I had alot of concerns from small dents to a broken mirror housing to bald tires and pieces coming off the tires. I also only recieve one set of keys so far. I have sat and waited all day for a call for some dings to be repaired and yet no call. So far its gonna cost me around $1500 to fix these items. I have expressed my concerns and no results. Do not take delivery after dark and waiting 4 hrs as you most likely will not be getting for what you asked.... Also today 3 weeks after purchasing this vehicle my bank took a partial payment as they sent the wrong payoff (short as on the contract)So I had to catch it on my bank statement and very lucky to have the extra funds to cover it. Very disatisfied with this dealer and saleperson and General manager. If they would of been honest I would of financed extra tires and fixed the items myself. I was led to believe I was gonna be taken care of and no vehicle goes out unsafe. So not true. I would not recomend this dealer to anyone and thats why I take my sons ford to I25 ford at least they tell you up front. Except for alot of extra costs I do love the truck not the service...
csdybnsn
Feb 2, 2013
We have an awesome experience and would highly recommend them! Shanann was very friendly and helpful. We love our new cars! I will send people to them from now on.
mford13
Feb 1, 2013
Shannan was very knowledgable and friendly and we enjoyed working with her. The process was very smooth and we would recommend her to others. Thank you
sheilae05
Feb 1, 2013
I cannot say enough nice things about this dealership. The staff was friendly, the negotiation process simple and fast, the pricing (on purchase and trade-in) extremely fair and the finance department was magical. We will never buy anywhere else again!
Rockfighter266
Jan 31, 2013
Many thanks to Bj! What a pleasure it was purchasing a vehicle from you. We had searched and searched around at local dealerships in Longmont and Longmont Ford had by far the best selection of used vehicles for a wonderful price! Thank you again and we will certainly be back in the future!
Jjblanken
Jan 30, 2013
What a great experience!! My wife and I have bought many vehicles and this was by far the easiest. BJ was great to work with and very professional. We will definitely be back next time we need a car.
tarab.
Jan 30, 2013
My husband and I had a 2011 Routan that we were looking to trade in for the right Subaru Tribeca. After a few weeks of searching we came across one at Longmont Ford. The price was great, the car was exactly what we were looking for. Jeremy got in touch with me first thing the next morning after he saw that I was speaking to an after hours representative inquiring if the car was still available. He then put me in touch with Shanann who handled everything from there. I explained that we lived about 2 hours away and asked her to give me great details on the car including any flaws that would bother me (from a womans perspective), how it drives, etc. She took lots of close up pictures that she sent to my cell phone, drove it for me and was available throughout the day to answer all of my questions until we made the trip to see the car that evening. When we got there, the car was just as we expected! It was beautiful, freshly detailed, drove great, my husband and I were sold! Shanann was super friendly the entire time, gave our kids things to keep them busy, and made our whole experience go quickly and smoothly! We got kelly blue book full trade in value for our minivan and left the lot with a great car. I also checked the site to see if they had listed my van, and they did, and I was very pleased to see that they listed if for a very fair price!! I will definitely consider Longmont ford for any vehicles I would like to purchase in the future!!! Tara Brienza
chackethal
Jan 30, 2013
Joey was a friendly,knowledgable and professional salesman. He followed up with me over a 1 or 2 week period, and informed me when the dealership dropped the offer price on my '11 f150. thanks
fabs1970
Jan 30, 2013
I was refered to Longmont Ford by a friend. He recommended several of the salesman, Chris Rusk the quick lane manager. He was very helpful and straighforward with all my questions and concerns about the car I purchased. Ed Trejo was extreemly helpful and working with my budget and showing me vehericals Longmont ford had that met my requirements. The paper work and loan process was easier then in the past. They worked with me to find a loan when many of the banks turned me down. In the end I had a car I like and a great interest rate on the loan. Since the sale I have talked to both Chris and Ed multiple times and they have been responsive each time.
angijomac
Jan 28, 2013
I first went to Longmont Ford in August 2012, looking for a used car. I knew my credit wasn't the greatest, but had to get a car. Gary LaPuma was wonderful to work with. He helped me get into a much nicer car than I had originally expected to purchase. He was very helpful in explaining how the whole process worked, and was very friendly toward me and my family. The car that I purchased at that time, a 2011 Nissan Cube, was totalled. It was just a couple of weeks ago, only 5 months after purchasing it. I contacted Gary again, explaining to him about the car. He said to go online to look at cars, and to come on in, and he would get me in a car. I went on the website, and fell in love with the Kia Soul that was there. So this past Saturday, my kids and I went back to see Gary. We took a drive in the Kia, and a few hours later, drove it home. I am so happy with the service that I got at Longmont Ford, and especially with Gary. I would definitely send anyone looking for a car to him. I must say that everyone else at Longmont Ford was also very helpful. The gentleman that went through all of the fine print and signatures with me was also very friendly and helpful.Thank you
Bolt7515
Jan 27, 2013
My husband and I just leased a 2013 Ford Fusion. Shanann Watts was our sales person and Brent Robbins helped with the financing. They were very professional and helpful, they made the process run smoothly and we felt no pressure. They made sure we got the vehicle we wanted and the payments we needed. We will definitely recommend Longmont Ford to all of our friends and family and when our lease is up we will be back! We would also like to thank the service department for their help and Joey Laaker in the parts department for getting our floor mats in a very timely manner and for also reassuring us that anything we need he will handle for us.
kev_nick
Jan 27, 2013
We were ready to transition from our old mini van so We went to the longmont for dealer looking for an SUV and were greeted with kindness and great workmanship. Ed was a terrific salesman and was very friendly, in the end we pulled out of the lot with a 2013 Ford Edge, we love our new car and we had a terrific experience at Longmont Ford. We will absolutely recommend it to any of our friends in search of a car.
Anthony
Jan 26, 2013
I recently just bought the 2013 Ford focus Joseph Trujillo best salesman ever I will definitely recommend him for the near future to my family members
Dawn Tafolla
Jan 22, 2013
Jeremy and Joey were exceptional to work with in purchasing this 2012 Ford Fusion. Jeremy was very responive in sending me photographs as requested and answering detailed questions about the veichle. I came to the dealership last night 1-21-13 to look at the veichle and worked directly with Joey. Joey was very knowledgeable about the ins and outs of financing this veichle. He also went the extra mile to clean the car in areas of concern.
gloverk
Jan 21, 2013
I went in just to look and test drive a vehicle. Vico Antillion was knowledgeable and very helpful and took the time to answer any questions I had. I bought a new car that day! Every employee I worked with was great.
UNHAPPY in Colorado
Jan 19, 2013
As soon as we got there Joe made us feel UNWELCOME!! He treated us as if we were just there to waste his time! He has no personality and barely said a word to us! I am so glad we didn't buy from here because Joe did not deserve to get a sale! We will never come back to this place again! HORRIBLE CUSTOMER SERVICE!!!
jbranam
Jan 18, 2013
I was looking for a vehicle to replace my Volvo, but wasn't sure what type of vehicle I wanted. Called my friend John Moreland who works at Longmont Ford and he suggested I speak with Shanann. Shanann and John were very helpful as I went through about a million different ideas of what type of vehicle I was looking for. They were both great and I really appreciated the help. Easy, painless experience. Thanks Shanann and John!
gregorvogrin
Jan 16, 2013
Longmont Ford was offering exactly the car I wanted at a competitive price and Shannan took good care of me. The purchasing process was easy, efficient and quickly done.
polarguy
Jan 11, 2013
The salesman, Steve Formby, was terrific. Like I told Steve, buying a car is sometimes an almost painful experience. Not so at Longmont and certainly not so working with Steve. Quick and easy and got a very good deal on the used vehicle we bought.
Bob Lewis
Jan 9, 2013
My wife and I were in the market for a new car so we started by checking the reviews of dealers and cars on the Internet. Some of the reviews were a bit negative so I didn't quite know what to expect when we went to Longmont Ford to look at the new cars. I figured there would be a lot of high pressure. Boy was I wrong. They couldn't have been nicer. They listened to us and didn't try to high pressure us. We got the car we wanted and I couldn't,t have ask for a better car buying experience.
JDMARTIN1234
Jan 3, 2013
I was very happy with the service and attention that I received at Longmont Ford. In particular, Vico Antillion was a real pleasure to work with. He kept his word on all promises and followed up with me on a very timely basis. I wanted to buy an American car from a local dealer but I am a stickler for excellent customer service. If I had not received superior service, I would have walked and shopped elsewhere. I would highly recommend Vico to any of my friends and family in the market for a car.
pzollner
Jan 3, 2013
It was a very easy buying experience, no hassle friendly service. They have a great selection and know their business. I would highly recommend Steve Formby and Longmont Ford to anyone interested in buying a car used or new.
kjwilson55
Jan 2, 2013
I visited Longmont Ford with my daughter. This was her first experience purchasing an automobile, although she has been thoroughly shopping for and test driving vehicles. Overall we were quite pleased with the experience, although there were a few glitches.Positive Experiences:1. My daughter's research led her to a Hyundai Accent. Longmont Ford was advertising several in the condition and price range we were looking for. Checking on several car pricing web sites showed that the advertised price was fair and even aggressive. We told the salesperson that we were interested in a particular advertised vehicle. He showed us that vehicle and, when we asked, the other Accents on the lot. We were very pleasantly surprised when he didn't try to steer us toward any other model. 2. Price discussions proceeded efficiently, without the usual games, pressure, stalling and endless counter-counter-offers I've had to endure in the past. He never tried to increase the advertised price. I told the salesperson what I needed from my trade in, he disappeared for a reasonable length of time, and came back with an agreement. The price we agreed to was almost the same as what eventually showed up on the purchase agreement (more about that below). Not-so-positive Experiences:1. The dealer fee was $600. Perhaps it's customary now, but that's more than I expected and twice what I remember ever paying on any previous vehicle purchase. 2. When we reviewed the purchase agreement there was an unexpected $25 charge for an emissions inspection coupon. When I went to the inspection station, they told me an inspection was not required for that vehicle. The $25 charge was completely unnecessary. To their credit, Longmont Ford refunded the $25 promptly when I returned the coupon. But the hassle was a couple of hours of my life that shouldn't have been wasted like that.
mdcafujisawa
Jan 2, 2013
I was not yet used to the United States in Japanese, but I had you give a kind response, and thank you.In future after-sale service thanking you in advance.
jlwillia
Dec 30, 2012
Great sales person. I felt no pressure was allowed to look at many cars before making my final decision. Listened to what I liked and made sure my purchase would be the right price and fit for me.
kurt.engle
Dec 30, 2012
The best price on the truck I was looking for. I drove 3 hours to save over 4 grand and will drive again to save.
bbmacc
Dec 30, 2012
I originally planned to look at a used Prius, but Brent recommended the Ford C-Max and I drove it and really liked it. It's perfect for me and the price was great. Brent was wonderful to work with. Very helpful and knowledgeable and he gave me all the time I needed to make up my mind.Shannan was great to work with, too. She's very friendly and personable.
casesteam
Dec 29, 2012
I enjoyed the experience of buying a used truck here. I have not purchased any vehicle from a new car dealer for over 20 years having been turned off by all the games & run around. I found this to be a very straight forward thing from finding the truck on Truck Trader.com to the initial test drive through to delivery. I will definitely check with them again on any vehicle purchase.
randilynns
Dec 29, 2012
Vico was very friendly to work with and answered all our questions. He was very honest and let us make our decision on our own.
LaceyM
Dec 28, 2012
Shanann was great to work with! To be honest, if myself or my husband need another vehicle she will be the first person we call
wyokim
Dec 28, 2012
Shanann was open, friendly and very helpful. We did not feel pressured as in the past with other dealers. My husband and I will certainly recommend Shanann and Longmont Ford to our friends and family.
lsellmer
Dec 27, 2012
my experience at longmont ford was great. they were really nice and helped me a lot by getting me in my new car. they were all awesome
eastmoonlongmont
Dec 27, 2012
Friendly and proffectional, very nice. Very enjoy buying a car over there. Before I made the decision, I been to two other delarship. Here, I found a right car and right sales person.
MYHOTDODGE
Dec 22, 2012
I HAVE BOUGHT MANY NEW CARS IN MY LIFE (60+ YRS ) AND THIS WAS THE BEST I HAVE BEEN TREATED THRU THE WHOLE START TO FINISH . JOEY TRUJILLO KNEW THE TRUCK HE WAS SELLING AND ALL THE FEATURES . BEST SALESMAN & DEALERSHIP I HAVE DONE BUSINESS WITH .IF YOU DONT BUY HERE YOUR YOUR GOING PAY A LOT MORE . THANK YOU JOEY YOU HAVE A CUSTOMER FOR LIFE SKIP PANKOW
NikkiJP
Dec 22, 2012
I dealt with Ed over a week's time; he was incredibly helpful in helping me find the right vehicle. Ed was very patient over the week, and when he checked in with me, he was not pushy when it came to the sale. Ed is a nice, personable guy; he is pleasant to deal with and made me feel comfortable. I am so grateful and appreciative of the entire experience.
robbrazell
Dec 21, 2012
Joey Trujillo went above and beyond my expectations. Everyone I met was courteous and they gave me a great deal. I am deeply grateful to Mike Peebles and everyone at Longmont Ford for treating me with respect and making a meaningful difference in the community.
jorhay
Dec 20, 2012
well i am rating them like this because i went to cars.com and found a car that was $6500 for a car that these guys had and went i offered them the $6500 they went and asked there boss if they could do that price and about 2 hours later they came back and told me well we cant do that price but we can do $7993. also i called them at 9 am today and i had to call them back after 1pm that same to get any other info on the car.
Meggamomma
Dec 20, 2012
Our overall experience was very pleasant. My son needed a car and found the one we purchased on line at your facility.He and a friend drove up to take a first hand look and to test drive.The following day my son and I headed to the dealership to see if we could secure a loan for the vehicle. Vico was extremely helpful and worked very hard to assist us in obtaining financing for the care.All in all it was a good experience.I would recommend this dealership and our salesman to anyone looking for a new or used vehicle.
CateLamm
Dec 18, 2012
I had a great experience with this dealership. It is the second time I have purchased a car at that location. Ed Trejo was knowledgeable, helpful and friendly!
pioneerdays
Dec 17, 2012
I bought a used car from Longmont Ford and appreciate the friendliness and non-pushy attitude of our salesman, Steve. The dealership took steps after the sale to make things right with things that shouldn't have happened initially. I was really impressed with their desire to make sure that I was happy and leave a good impression. Thank you for that! I realize mistakes are made and things slide through that shouldn't sometimes, but in the end, I believe they're a very good dealership to work with and I love my new car!
redbear
Dec 14, 2012
Shanann was a fantastic salesperson to deal with and made our buying experience fun and enjoyable. Everyone at Longmont Ford was pleasant and easy to work with. The used vehicle we purchased was clean, detailed, and ready to drive off the lot - and for a great price! When looking for our next vehicle, we will be contacting Shanann at Longmont Ford first!
LynneHarkness
Dec 13, 2012
Shanann was knowledgeable, very pleasant and helpful. she went out of her way to get the car I wanted as quickly as possible. She's GREAT!
jcgraves
Dec 7, 2012
Overall simply a great experience. Went in looking for something that ended up not making sense. Steve worked with me and I walked away with something even better. It was late, my situation sucked, but Steve wanted a chance to figure it out and get me what I needed. I walked away with a 2012 F-150 FX4 and wouldn't trade it for anything. I pass Loveland Ford everyday, and I will continue to pass it for service and future sales. You guys are great!
jvansant
Dec 4, 2012
Great experince very professional process. Appreciate the fair up front pricing no one likes to deal with the back and forth negotiation which is the normal process at most dealerships.
TimIam
Dec 4, 2012
I was looking for a new truck and had visited a few dealerships without being successful. Steve Formby contacted me via email and forwarded links with DETAILED descriptions of vehicles I might be interested in. The information was of sufficient detail that I was confident I knew which vehicle I would consider. Steve made an appointment to meet me and was both prompt and courteous. We took the truck for a test drive and I said simply "OK, I like this one, let's see how the numbers work out". Steve and the staff had at least 9 options to pick from. We discussed ALL the options, reviewing pros and cons of each one. After picking the one I felt best the rest of the tranaction went very smoothly. AWESOME SERVICE, I highly recommend both Steve and the rest of the staff at Longmont FORD.
mtndoug
Dec 2, 2012
Vico was very helpful. Took the time to answer all my questions and even get the service manager to help with some. I felt they were completely honest on the used truck we purchased.I will go back to Longmont Ford again.Thank you.
Shooter281
Nov 30, 2012
Shanann King was very knowledgable and answered all of my questions and concerns. She was delightful and made my purchase less painful. I will recommend her to our family and friends !!!!!
Fbrax76
Nov 30, 2012
I live in Florida and I have been looking online for a very specific vehicle which I found at Longmont Ford. I sent over my information online and shortly after received an email from B.J. He answered all of my questions and even sent me over more photos. I am a very busy person so being able to have an open line of communication via email was great. I felt comfortable with the deal they offered and ended up purchasing the car sight unseen. The vehicle arrived and was exactly as was described. I could not be happier and I will not hesitate to buy another vehicle from them in the future.
Jesicahopkins
Nov 30, 2012
I really think we could have got a better deal, but I am happy with my car. Vico was very nice to work with. We came in to the dealership pretty late and he stayed late to help us.
danamcurtis
Nov 28, 2012
We had a great experience buying our Escape at Longmont Ford. Felt i could trust the salesperson and my questions and concerns were addressed. Will recommend it to my friends and family.
Beulah
Nov 27, 2012
Shanann was very helpfull,knowledgeable & courteous. She ask what I wanted & the price range I was look for. I was able to choose from many cars to take for a trial drive. Shanann gave me some important advise as I am a new widow & will have to take care of myself. She did the best for me in my situation.Shanann is a lovely lady with a great personality & I will recommend her to my friends & family.
Bret Beutel
Nov 27, 2012
Shanann was wonderful to work with on the purchase of a new vehicle. Very friendly and low pressure. We compared several vehicles with various options and settle on one that met my needs. Price negotiations were fair and painless.
driver1775
Nov 27, 2012
Shanann was efficient, personable, and worked well to make me feel comfortable with all aspects of the transaction. The other Longmont Ford staff I encountered were also helpful, and each answered my questions thoroughly. They also gave me space when I asked for it. Overall the pricing was fair, their inventory was impressive, and I would recommend this dealership to others.
kennebell
Nov 27, 2012
BY FAR the BEST car buying experience EVER!!! Shanann was fantastic! My husband and I recently purchased a car from Shanann. I did most the homework as I am a stay at home mom and was more available then my husband. She answered all of my questions and some. Shanann made me feel important and didn't make me feel like other salesman from other dealership did. She treated both my husband and I with respect and was easy to work with. Shanann had a lot of patients with all my questions. Shanann really went above and beyond for us. I have already told several friends and family about her and Longmont Ford. Shanann got my husband and I into a better car and deal then I originally inquired about. She asked me several questions and suggested a different vehicle to us that actually worked better for us then the one I had found. My husband and I HIGHLY recommend Shanann to EVERYONE! Shanann really went above and beyond her job description for us! The car was cleaned and ready to go when we were done with finance. By far the BEST car buying experience we ever had. I hope she is still selling cars when we are ready for our next one.
shawnmontano
Nov 27, 2012
Joey sold me a 2002 Ford Focus. He was very easy going. I felt he was honest about the car. I feel I got a fair deal at a fair price. I would recommend Joey and Longmont Ford to anyone looking to purchase a new or used car.
vtram125
Nov 27, 2012
I was recommended to Shanann by a co-worker who didn't even purchase a vehicle from her / Longmont Ford. Shanann was very friendly and helpful and answered all of my questions. I will be doing all of my future car buying with her.
sehop
Nov 26, 2012
I came to Longmont Ford looking for a used car. I didn't have an appointment, but Steve saw me right away and showed me a car I saw online. This was my first experience at a dealership, and although I had heard lots of car buying horror stories from family and friends, I was very pleasantly surprised by the service I received here. I was especially impressed with Steve. I never felt pressured into buying, I was offered a fair deal, Steve knew what he was talking about, and the work the shop did to the car pre-sale was excellent. My only complaint is that waiting time to close the deal was long, but this seems to be the case with most dealerships.
davisne
Nov 26, 2012
The whole experience was great. BJ was professional and friendly and made everything as easy as it could possibly have been. I also feel like I got a very good deal on exactly what I was looking for. I wouldn't hesitate to go back to Longmont Ford, and specifically BJ.
FordFan26
Nov 26, 2012
I have had two experiences with this dealership. I should have stayed away the second time but thought the outcome would be different. Boy was I wrong. It started off well, Gary came out and began to answer our questions. He got a carfax and showed us some info on the vehicle in question. We went inside to get some more info and his car and sat down. In typical dealer fassion they said the best way to have our vehicle inspected by our own shop we need to get a deal in place. The vehicles online price was $6500, So we offered $5500 thinking that they would come back with a counter offer. Well we got a counter offer, a snide sounding Gary saying "we dont haggle here at all, our prices are already low as is" So I asked that they wont even consider any offers and he came back with the same attitude saying "no" At that time I looked to my significant other and said "See, this is the expletive I knew would happen" Well that set Gary off. I attempted to just walk out and take my business elseware but Gary decided he wanted to argue with me and try and set me straight on there outlook there at the "highest rated dealer" on this site does nothing wrong. My significant other went back inside to file a complaint with the GM and he spoke with her but did NOTHING to combat the situation between Gary and I. The argument got rather heated and was very inappropriate for someone to do to a costumer. I'm young and I thinkg that had something to do with it. So to sum it up, STAY AWAY, if you have mediocre credit DO NOT have them run your credit, it will ding you approx. 10 times and make it worse. If you have questions on why that happens, Call Gary he will explain. Also, if you find chewing tobacco disgusting then he's not the sales person to deal with. They allow him to have a chew in while dealing with customers and spitting the little peices that stick to his lips while doing so. This is not a vendetta, this is the honest truth on how I was treated with the "best dealer" rated service. I took my business to Interstate Ford, so far it's been the other end of the spectrum with service, I suggest going there before heading to Longmont Ford.
zellnerp
Nov 24, 2012
We drove from Wyoming about 200 miles (400 miles round trip) and from the moment we entered this dealership we felt like we were a valued customer - The entire staff was more than willing to help us and make the buying as painless as possible - I think that if we wanted to test every car on the lot Longmont Ford staff would accommodated our request - Longmont Ford was willing to deal but their prices were thousands less compared to other dealers that were closer and those local dealers did not want to deal plus when visiting a dealership in my home town I did not feel as a valued customer or a customer worth the sales staff time - Worth the drive to Longmont Ford - Will recommend this dealership to anyone looking for a vehicle - Thanks Ed, Jeremy and Chaz
jbradley76
Nov 23, 2012
Great experience with Joey and your dealership. What a refreshing, friendly, no-haggle purchase of a used 2012 Ford Explorery. Appreciated the low price on the internet and non-pressure sale. Live on the north side of Denver, but will make it a priority to visit your dealership in the future. Thanks for the car.
libertyh
Nov 20, 2012
Joey was very accommodating and understanding in our needs as customers and guests. he was always very attentive to what our situation was and what was realistic for us as future car owners. I would recommend his services for sure! we really appreciate the quick and effective work he did to get us driving off the lot in exactly the type of truck we wanted.
avaholic2121
Nov 18, 2012
On Sat Nov 17, 2012. I went in to Longmont Ford looking to buy a Ford F-150. I was approached by Sales leader Gene. He was very informative and helpful. We went over aggreable terms and payments which was approved by the sales manager. A half hour later when we were getting ready to start the paper work the general manager stated that they wouldn't be able to give us the trade in amount they quoted us for our truck. That they gave us to much, and are now going back on there word on the initial agreement. I asked how they could change their quote? He stated that they over allowed and now can't come to terms on the deal. My question is that is this how this dealership does buisness? Lead on their customer agree to terms and then change there mind on the deal. This is a bad way to provide customer service to there customers. If they were not going to give that amount for my truck then they should have told me from the begining. Not go back on there word. I have never expierenced this before. Unfortuniatly a very bad experience.
mcbarros24
Nov 17, 2012
Shanann was great, very helpful. I have no comments about the sales staff other than I had no problems with Shanann.Still, overall, the experience was just okay. My biggest complaint would be in the finance department. The car Shanann sold me was listed as having the Sync feature. Well, didn't take long once I brought the car home to realize it did not have Sync. I didn't mind not having the feature, but I did mind that I had paid for it. I came back and sat down with Josh in finance, and he apologized for the mistake, and did a little research to figure out the money he could give me back. In a new car the feature costs $320, he offered me $300, I accepted, and he told me as soon as the check I had given them for the car was cashed (I bought it entirely up front) that he would mail me the $300 check. It's been at least 3, if not 4 weeks since that the check I wrote LF was cashed, and I have left 3 messages for Josh and not a single one has been returned and the check they owe me has still not arrived in my mailbox. I am not impressed. $300 may not be a lot to some people, but it's a significant amount to me and I'm not willing to let go of it because someone forgot to do their admin and is too lazy to return my calls. really, really unimpressed, and still waiting for my $300 and a call back from Josh in finance.
scottcsu
Nov 16, 2012
This has been absolutely the worst service experience I have ever had, bar none. I was told to my face that the problem I had with my electric windows was caused by me incorrectly using the system. It was implied that I don't know how to roll my electric windows up, and it was suggested that the fact that I drive my truck off road in dirty environments is causing the problems I am having. I was told that the weatherproof connectors inside my door got dirty causing an intermittent problem. And I was told that there was no way that they were willing to properly diagnose the issue I'm having. They "fixed" the problem once, then the problem happened again, EXACTLY the way it happened the first time, and I was told that the two incidents are unrelated. They tried to tell me that the two position switch to lock my windows was a three position switch yesterday, and that it was "weird" that it's only two positions today, and that the system is "so complicated that they cannot give me root cause".I knew through the grapevine that Longmont Ford had a terrible reputation, and I sincerely wish that I had never set foot in their place of business. Worst service, ever.
michael
Nov 4, 2012
I visited Longmont Ford to trade in my vehicle. I was greeted by Steve Formby, who treated me with patience respect. Mr. Formby, along with Mr. Danner, the General Manager, went out of their way to make sure I had an excellent buying experience. I never felt pressured or rushed into making a purchase.I would recommend Steve Formby and Longmont Ford without hesitation to any one interested in purchasing a vehicle.
opus13i
Nov 2, 2012
Looked at a Toyota Matrix, and noticed a tire pressure warning light. Otherwise, the vehicle was in good condition. I drove the car, and all seemed well. I came back to pick up the vehicle to get it checked out by my own mechanic as was told at the time by a salesman and a staff mechanic that the sensor just needed to 'warm up', and that everything was fine.The other mechanic didn't have any luck getting the warning light turned off, and admitted that the normal actions he did (resetting the system and checking tire levels) should have resolved it, but he was unsure after that point.When I brought it up, the dealership said they would have the sensor replaced (odd, I thought it just needed to 'warm up'). The next day I called in and was told that the tire pressure adjusted and that, of course, everything was fine. (the sensor was not replaced, and didn't need to be, apparently).The fact that no one had actually checked into the system before putting it onto the lot, and then telling me it was fine, and them saying they had 'fixed it' just rubs me the wrong way. If you are charging people $600 for a 'delivery and service fee', how about actually checking out the vehicle? Crap like this just rubs me the wrong way --after hearing what the a salesperson and mechanic had to say, there is just no way I'm willing to trust them.
bretman
Nov 1, 2012
Steve was the only salesperson at any dealership who talked to me and my friend as equals. He was polite and not-pushy. Very straightforward to work with. He made buying the car easy.
Allenrees
Oct 31, 2012
We have been very happy with our purchase from Longmont Ford. We are also pleased to be dealing with Steve Formby again. Steve has always been fair with me and he is very knowledgeable about the product he sells. I would highly recommend Longmont Ford and Steve Formby for your next new or used purchase.
durantdj22
Oct 31, 2012
Vico Antillion was very friendly and accomodating. Vehicle was just as described on internet. Everything went smoothly and there was no pressure. I will definately refer people to Longmont Ford.
MissMelissa
Oct 31, 2012
I was reffered by several family friends to see what the used lot had on it. From the very first time I stepped in the door, I felt nothing but comfortable and like an old friend. BJ made the trade-in and buying process smooth, effortless, and fun. He had to deal with my entire family's questions, questions, and more questions. He answered and with a smile each time, graciously. The whole staff is welcoming, friendly, and very helpful. I will most likely be using Longmont Ford from here on out because of their all around helpful and kind personnel.
tommcg02
Oct 31, 2012
Steve was a breath of fresh air when purchasing a 2012 Super Duty Lariat Diesel. I shopped the other brands, received the predictable run around. Dropped by Longmont Ford, met Steve, we were done in 60 minutes, at a very fair price, and I was driving off the lot. I highly recommend calling Steve, no BS, doesn't waste your time.
Laurence Sullivan
Oct 30, 2012
I recently purchased a 2012 F150 Raptor from Longmont Ford. This was the first vehicle I've purchased from Longmont Ford, but it won't be the last! I believe they did a fantastic job with not only the sale of my vehicle, but the service department really worked extra hard to make sure my order came out right. As part of my purchase I had several modifications to the vehicle built into the deal. The service department turned the whole thing around in under a day and they did top quality work at the same time. One of the big reasons I chose to purchase my new truck from Longmont Ford, was my previous experience with their service department. Sure, the sales guys were great, but once you've got the vehicle, you're in for the long haul with the service guys. My previous experience taking other vehicles to their service department showed me that these guys are great, very professional, and work hard to please their customers, and those were vehicles I didn't even buy there! I knew I could count on the great after the sale service and support, so it made the decision to do business there even easier.
onaco81
Oct 30, 2012
I hithy recommend this Seller he was patient he really took the time to go over all the paper work and he made sure that I new how it all works be for I left the dealership
steverino98
Oct 30, 2012
Steve is a great person to work with, very knowledgeable about all all the vehicles and took time to walk through all of the detail of our new ca. I highly recommend Steve.
jerry.ziegler
Oct 30, 2012
It took a few emails back and forth to get some information regarding the used truck I was looking at. Finally, Vico came through...I spoke with Greg Alore on the phone and was preapproved for financing before I visited the dealer. Took a quick test drive and Vico was very accommodating. Signed the papers and was on my way home less than 90 minutes after I arrived.I truly dislike the whole car buying process, but Vico, Greg, and others made this a very quick and pretty easy process. I currently lease a Ford Explorer through another dealership, but will definitely visit Longmont Ford when my lease is up and I am looking for a new vehicle.
tjsings
Oct 25, 2012
I IM'd Ed online and asked questions about the vehicle I was interested in. He was very knowledgeable. When I arrived at the dealership the vehicle was waiting for me to drive. Already started and waiting. I love it!!! He was so friendly and encouraging. I felt as though I had made a new friend. He was very patient due to I was waiting to hear from another dealership on another vehicle. Once I heard I was done and the finalization didn't take long. I did have to return to get the title in order to register my vehicle.
messedhobo
Oct 23, 2012
Had a very good buying experience with Joey and Jerry. Joey was especially helpful and very friendly. Everything was handled in a very professional manner and I have always had a very high opinion of Longmont Ford. I would suggest them to anyone in the area.
ChrisPJKelly
Oct 21, 2012
I bought just the vehicle I wanted, and the process was well handled by the folks at Longmont Ford. I contacted Shanann via internet and told her the vehicle I was looking for. When it came in, she called and emailed me, and when I arrived it was clean and ready to look at, only 3.1 miles on the car. The price negotiation was right up front, and the manager showed me the numbers and we soon had a deal. Finance found me a better rate than the great one I had arranged, and I was on the road in just a couple hours. Friendly and competent staff all around: Sales, manager, finance all were clear with information and facilitated a great transaction.
hamhock26
Oct 21, 2012
Shanann King was very friendly, and stayed in excellent communication with us throughout the entire two week process of us deciding what dealership and car to decide on. Because of Shanann's up front honesty and excellent customer service we even purchased a more expensive vehicle. We are glad that we worked with Shanann and even though the price was no better then anywhere else we would recommend working with her to all of our friends.
drhyne
Oct 19, 2012
I enjoyed a great buying experience with Joey Trujillo. I just purchased a used 2008 F250. The process was efficient and friendly. I was very happy with the no haggle upfront pricing policy which made the process very straight forward. I have been looking for a truck for about 2 months and based on previous shopping experiences feel this was a fair price for the vehicle I purchased.Thank you.
WhisperingWillow
Oct 19, 2012
We stopped in to take a look at a truck we had seen for sale online. We were able to walk the lot and poke around the vehicle without interruption before going inside to request assistance. This was a welcome change from the months of experiencing high pressure sales at other dealerships. We began working with Ed, but due to a family emergency, the sale of our vehicle was facilitated by Steve. Both salesmen were professional and accommodating, as well as, friendly. My children and I had to wait a very large portion of the day for my husband to join us and the dealership here was friendly to this sort of situation. They were patient and informative, answering our questions without hesitation or fluff. The vehicle we purchased had an interesting history, having been purchased from this dealer by an employee and everyone we spoke with was familiar with the truck. We were told numerous times that they were familiar with this truck and that it was well cared for. They have offered to put us in contact with the original owner so he can explain the extra bells and whistles that have been added, to ensure we knew what everything was and how to operate it. I must stress that this was an extremely pleasant experience. These folks did not pressure or push or overly brag up this vehicle. (it spoke for itself, really). My family and I walked away with smiles. We did not feel an iota of remorse/worry, we were confident that we were treated fairly and that the truck we purchased will be in the family for a very long time to come. We would certainly recommend this dealership to friends and family in the future.
Susan Dolph
Oct 18, 2012
What a great experience! We had purchased a new vehicle in mid summer at another dealership that was a nightmare. My husband dreaded the thought of purchasing another vehicle so soon after what we had just been though. I did my research on the Internet, to find a low mileage commuter car for myself. I also lined up my own financing to make the process easier. We arrived at Longmont Ford at 9:00am looked for the two cars I wanted to see on the lot then contacted Shanann to go for a test drive. I just want to add we sought out our sales person! We were not bombarded with salesmen as soon as we drove in the lot. It was amazing to be left alone until we were ready. After choosing a vehicle and price agreed upon we met with Josh in finance. He told us he could get us a better rate on our loan than what we had already obtained. We couldn't believe it! We signed the papers and we were driving off in our Ford Escape by 12:00. We are still in awe with the whole process. We have purchased 10 Fords over the course of the last 19 years and the process was always an all day affair and then some. We would highly recommend Longmont Ford and Shanann King to any one who is looking to purchase a new or used vehicle. Awesome customer service, a 5 star rating for sure . Gerry and Susan DolphEstes Park, CO
cmax2013owner
Oct 15, 2012
Vico was very responsive upon first contact via phone call. He was available by cell and answered every time I called with questions. We purchased a 2013 C-max and received a very good deal. I'm sure Vico will continue to provide support as we have additional questions related to our new vehicle. Phil took us on a test drive and was also helpful.
Dennis Moddelmog
Oct 14, 2012
Phil did a great job of answering all of my questions with honest, straight forward responses. He was very friendly and very knowledgeable and would definitely recommend him to other potential car buyers.
carcaltaia1
Oct 10, 2012
My experience working with Gary was phenomenal! I can honestly say this was the first time I've ever purchased a car without a ton of stress and without ending with buyer's remorse. He made the whole process really painless, and I was able to walk out with a new car, a fair payment plan, and a smile. I highly recommend this dealership, along with Gary in special financing if you want a great car buying experience. I've already recommended Gary and Longmont Ford to a couple of friends - I imagine they get a lot of their business this way. Thanks for everything!
Tanya Kohtz
Oct 9, 2012
Enjoyed working with Shannan King, very kind patient and prescient. Although, she wasn't there the day we purchased she is the reason we went there. Was frustrated by the amount of time it takes to go to finance.
amylewis2010
Oct 5, 2012
BJ was great! I first chatted with him from their website. He was able to get a trade-in amount on our vehicle and we worked out all the details over the internet. So when we arrived it was a very easy process. We drove almost an hour due to his professionalism and the great price on the vehicle we wanted. I would highly recommend BJ and the dealership to others. :)
edhubbell
Oct 5, 2012
Ed is a very good salesman with extensive knowledge in his products, he was fair and handled the transactionin record time since I had another appointment in Denver closing in on me.
jared.collins.902
Oct 5, 2012
Ed Trejo was a great sales men to work with I asked him for more photos be fore i went to look at the truck not a problemalso very friendly and help full to do business with . The service manager chris rusk was also very help full and gave some great advice . Thanks for the great experience and i will be returning
fmkuchyt
Oct 2, 2012
I thoroughly enjoyed my experience at Longmont Ford. Joey was very easy to work with and didn't make me feel like I was being pressured into buying. I stopped by about a week or so before making my purchase to inquire about a 2013 F-150 that was on order. He called me first thing in the morning they had arrived. By noon I was the proud owner of one of the first 2013's in the state! He was so enthusiastic and helpful throughout he process. I drove 30+ miles to purchase from Longmont Ford because of my experiences at two other dealers that didn't make me feel comfortable when I had stopped in to look at vehicles. I highly recommend making the drive if you are not close to them.
mre12
Oct 2, 2012
After weeks of emailing the dealership back and forth about vehicles and what I would potentially get for a trade I was given what I felt was a low ball offer on my trade. I was then told that I should just come in to the dealership as "the best deals are always made at the dealership". So, my husband and I were convinced to drive the 4 hours to let them take a shot at making a deal on an Expedition we found on line. After driving 4 hours and getting there we were given an even lower offer than we were originally offered and they were completely not willing to come down on the price of the vehicle on the internet to make a deal. It was a complete waste of time and the customer service was terrible. We ended up going back to Denver to make a deal with the dealership that was fairly priced and offered a fair amount for our trade. Would not recommend driving more than a few blocks to go to the dealership! It isn't worth your time if you have just a day to look for vehicles.
sr2
Oct 2, 2012
After dealing with several dealerships including local ones I felt Longmont Ford was more up front and truthfull about the quality of the vechile and very fair on price. It was more straight up price and truthfull reasons for the price of my trade and the price they wanted for the their's . My salesman made sure everything was right with their vechile before the deal was done. I bought the vechile site unseen over the phone and email. I was a little a little concerned that something might be wrong with the vechile because of such a good price he was offering to me but it turned out perfect and I will sure give them the chance to have my business again. BJ could have not worked with me and sold the vechile locally I am sure but he stayed with me and we got the deal done. Thank you. It is nice to know there are still people out there you can trust.
krystalvowell
Oct 1, 2012
We purchased a used 2011 vehicle for a great price. However, it ended up having lots of problems. Longmont Ford is working with us to make it right. We have referred others to this dealership and will continue to do so. We will update when all issues are resolved, but we are happy with how they are handling it so far.
MikeSmith 08210
Oct 1, 2012
Phil made our purchase quick and easy. I will make sure to come back and purchase my next car as well. The arrive and pricing was the best we have seen. I love my car and the deal I got.
mservion
Sep 30, 2012
We recently puchased a Ford Focus from Longmont Ford. Bj was our salesman and he was very professional and friendly. We were originally looking to get a chevy cruze but decided to take a quick look at the Focus. Bj did a very good showing all of the benifits of the Focus over the Cruze. We love our new focus!
joemanic
Sep 29, 2012
I was sent to Longmont Ford by a good friend who told me to ask for Vico. I could not be more happy with my new F-150.
A.rosh
Sep 29, 2012
I do not normally fill out surveys unless the customer service is phenomenal or just horrible. In this case I am once again pleased! This is our second used car purchase from Longmont ford and I have nothing but great things to say. Nobody enjoys the car buying experience but this dealership is certainly not like most. Thank you again Bj and Brent Danner!
andy.baldwin
Sep 26, 2012
Every person I had contact with at this dealership needs a course in 'customer service'. It's not just the rather lethargic sales person, but every time I called I was met with people that were crude, rude and other various service oriented problems. Seriously, from the owner to the receptionist, every person!
billboulter
Sep 26, 2012
Saw the auto we wanted on the internet and called Steve on Friday with some questions about the auto. He went out on the lot and checked on our issues and called back with the information we needed. At that point we told him that we wanted the auto and would need financing. He emailed an app for us to apply on line and called back when it was approved. We set up an appointment for Monday since we live about 215 miles away and on the other side of the mountains. We arrived about 1pm everything went very smoothly and we were headed for home about 3:30 or 4:00. A very pleasant experience.
ldunker
Sep 26, 2012
Steve was very professional and helpful. We have never bought a car at Longmont Ford, but it was the best experience we have ever had at a dealership. We will definately be buying cars from Steve and Longmont Ford in the future
lorraine.seger.1
Sep 26, 2012
I was comfortable as soon as I was greeted. All personnel were helpful and salesmen were not pushy. Ed Trejo showed remarkable knowledge and experience with his products and sales processes. I felt very secure with the transaction. He was willing to demonstrate all the features of the selected auto so that I did not feel wary of driving a wonderful but unfamiliar car. I am very happy with my purchase and will recommend Longmont Ford to my friends!
mrplagens
Sep 25, 2012
First time customer to Longmont Ford. Was impressed by Joey and the team. They did a great job taking care of our trade in and new car purchase. Everything was explained real well and the finance manager did a great job as well. Will return and recommend this dealer and salesperson.
john.l.rios
Sep 24, 2012
As a first time car buyer, I was very nervous going into the dealership. I had heard all of the stereotypes and stories about how bad going to a dealership can be and how you have to watch out so you don't screwed. Fortunately, that was not my experience at all. Ed made this a very pleasurable buying experience for me and got me the vehicle I was looking for, at the price I was looking for. Being inexperienced, it was nice to have somebody on my side with my best interest in mind. I would definitely recommend this dealership to others and come back in the future.
Msayed
Sep 24, 2012
My experience with Longmont Ford was exceptional! I never felt pressured. I looked at several vehicles before making a decision. My salesman Steve Formby was so patient and kind during my decision making process. He guided me to the right vehicle and I am so happy with my Fusion, and the payment!! I have and will continue to recommend Longmont Ford to anyone.
trishasands
Sep 24, 2012
Ed was very helpful & friendly and ready for me when I got to the dealership for my appointment.Very helpful with some additional questions I need after sale of car too.
Linda Huitt
Sep 21, 2012
Joey Trujillo was a very knowledgable and thorough salesman. He presented the facts to me and never once did I feel pressure from him to make the sale. He has a very laid back personality and put you verly much at ease during the sales experience. I have had a couple of questions since I have taken possession of my new Escape and he has been very responsive to those questions.
Grand Mesa
Sep 21, 2012
I have given Longmont Ford in general, and Ed Trejo Jr. In particular the rating I have because of the stellar customer service I received from him, primarily over the telephone. Based on his exceptional and professional handling of the entire buying procedure, I bought the car I wanted from him sight unseen, and have absolutely no regrets at all!!! Whenever I refer anyone to Longmont Ford, that referral will also necessarily single out Ed Trejo Jr. as THE man to do business with. Ed has polish, courtesy, knowledge,is straight-forward, honest,and understands what the customer is seeking on all fronts. I was thoroughly impressed, and I am usually not one to write letters of commendation--Ed deserves all the honorary mention this rating grants him, plus more! I'm embarrassed to admit that my vocabulary lacks the words to adequately express my true gratitude for Ed's unrelenting efforts to please us, online, on the phone, and in person. He IS the ultimate professional!!! I will recommend Longmont Ford, and Ed Trejo Jr. to everyone seeking a slick experience with a trustworthy car dealership. I have NO complaints! And, if Ed's boss is reading this, I advise him to ensure this mans happiness under his employ because he's gold, pure gold!!! A word to the wise is sufficient!D. Brown
holdingdoggy
Sep 21, 2012
My experience at Longmont Ford has been one of the best. I found professional and precise help in finding the perfect vehicle immediately. I would definately recommend anyone I know seeking to purchase a vehicle to Longmont Ford.
courtneyk
Sep 20, 2012
I was searching for a new car - the first one I was to buy in 11 years. I contacted Joey via email with interest in a listing. He diligently but gently maintained communication with me over 3 weeks until I was able to finally go and see the listing. There was minimal wait time until I was able to test drive the car. During the test drive, Joey took his time with me and made the experienced very personalized.After the test drive, we sat at his desk and chatted a while about price, additional options etc. I never felt pushed or pressured and appreciated the authenticity of our conversation. Most importantly, I felt like a person, not a checkbook.Even after I left the dealership, Joey kept in touch and continued to make suggestions that met my car needs.I would highly recommend this dealership and Joey for service to anyone seeking a pain free, positive car buying experience.
deadntra
Sep 20, 2012
I live in the mountains of Boulder and am a single woman who had been looking for a 3/4 ton pickup truck for about 2 years now. I found a truck at Longmont Ford which was listed on line and which met all my requirements so I called to inquire if it was still in the inventory. The phone was answered by a man who told me it was but he sounded so unenthusiastic about my business that I almost didn't drive to your dealership to look at the truck. Nevertheless, I realized it might finally be the truck I'd been looking for so I made the 30 mile trip to see just this one truck. When I arrived, I asked (as I always do but expecting to hear "no") if there were any female salespeople I could work with and that's when I was introduced to Shanann. She took the time to answer each and every question I had, she was enthusiastic, professional, knowledgeable, kind and treated me with respect, which I had so rarely found in the last 2 years dealing with the many MEN who sell cars and trucks. I ended up buying the truck at almost full price but I know I got a good deal. In the future, I will refer anybody I know who is looking for a car to Shanann whether she is at Longmont Ford or another dealership she may be working for at the time. She is an asset to Longmont Ford and I hope you all realize that.
donnahartley
Sep 18, 2012
I visited Longmont Ford for an oil change on my Nissan and indicated to Chris Rusk that I liked Ford Escapes and would like to trade soon. He took care of my oil issues well and set me up with Shanann, who worked on her day off to put me in a Ford Escape that fit my needs. There was NO pressure with this sale and I was simply asked what would work for me both with the vehicle description and financing. I was treated well by all. I would deffinately refer people to Shanann. She's very friendly and did a great job.
Nickvb248
Sep 17, 2012
Ed was extremely helpful through the entire process and he was very straight forward with me, which is something I really appreciate. I so happy with the service that I am taking my girlfriend back there for her new car as well.
PHurtub
Sep 6, 2012
What a delight to work with Shanann as my husband and I jumped into the mysteries of buying a new Ford Fusion Hybrid in this modern technology age. The car we were interested in from the internet was on a Denver lot, and Shanann arranged for it to be brought to Longmont Ford the next day. We were trading in a 2001 Ford Taurus, which had served us well but had much simpler technology, so we needed lots of coaching and questions answered, and Shanann was very patient with us old folks in our 70's. If she did not know the answers, she found out right away. We appreciated her kindness and professionalism in the car transaction as well as the friendliness and efficiency of the Longmont Ford environment.
tlridout
Sep 4, 2012
We like the service Gene provided so much we plan on getting another car through Longmont Ford and working with Gene again. Gene is very straight forward and wasn't pushy. He helped sync my phone to the car, he took my car to have a spot buffed out, and topped off the gas when I had to pick up my spare key. He promised that the next time I bring my car for service he will dry it himself after its been washed. I've had other services and interacted with other people at this dealership and will say I've been treated with kindness and respect. And everything that had to be done was done quickly without any incident.
revheritage
Aug 21, 2012
Our experience at Longmont Ford was very good. Shanann King was very friendly and made us feel very comfortable. We never felt pressured and had all of our questions answered. Tell her thanks again from me and my wife as she worked very hard to get us information on the vehicle we were searching for.Thank you,Russell & Deanna Vondy
terrykaspari
Aug 18, 2012
Sean was very helpful in getting us the best deal for our new Ford Escape without all the back and forth with the price. I would also like to thank Chaz in finance. He waswas helpful in showing the different financing available to us.
jcale
Aug 9, 2012
I searched the internet for several weeks and visited a few dealerships before coming to Longmont Ford. I thought other dealerships had signifantly marked up their prices, but that Longmont's sticker prices were very reasonable. I also liked that Longmont had a "cash price" displayed on their site. When I got there, I had several cars that I wanted to look at and Joey gave me the keys to all of them and let me take my time looking them over and test driving them. I felt that when I had made my decision, it was based on facts and not pushy salesmanship. The transaction was simple and stress-free. I'd recommend Longmont Ford to others and will go back to purchase my next car!
mb8332
Aug 7, 2012
WOW!!! Longmont ford pulled off a miracle for us!!! Got the oil changed before our big trip to Yellowstone and noticed that my 2011 ford f150 was leaking transmission fluid. With six hours before we were to leave i called Zac Matteson and he said bring it in. They rebuilt the transmission and fixed the problem from the factory. I am thourghly impressed with the service and will never shop anywhere else!! Thank you so much!!!!
Arne Alm
Aug 4, 2012
My experience at Longmont Ford was very good. Working with Shannon King was a pleasant surprise from what im used to with other dealers. She went out of her way to help me in getting the car and helping me understand the workings of the car system.Tell her thanks again from me. Arne
georgejw
Aug 4, 2012
This dealership refused to honor the price they advertised on Autotrader which showed no mention of dealer add-ons. Their answer was "you should have looked on OUR web site. Neither the salesman nor any of the finance crew mentioned price add-ons or extra charges for finance deals. Their answer "that price was for cash" although that was not stated at any time in my negotiations with the salesman, Steve Formsby nor was it on their ad. We did discuss financing at length when I first called about the truck and they told me they had me financed but again no mention of any additional costs for financing even though the interest rate was quoted at 17.4% for credit reasons. After flying to Denver and riding the shuttle to Longmont I inspected the vehicle...a 2010 GMC...and agreed to the sale at the original $17500 advertised price. Then I noticed a note on the wall of Steve's cubicle that said a $599.50 fee will be added to all vehicle sales. Never a mention of that detail before. But now I'm already there and don't want to pay to fly home again. Then when the documents were presented for signing the numbers were no where near what we had agreed on. The sales price had been changed from $17500 to 18709.84 plus a DELIVERY AND HANDLING CHARGE of $599.50 for a total sales price of $19309.34 without any discussion. When I refused to sign and was furious over their BAIT and SWITCH tactics Greg took $500 off the price. His only excuse for their actions, "Do you want us to lose money?" Why is that the customers concern? These people are devious and dishonest. Poster boys for why people hate car dealers. They don't deserve your business. AVOID doing business with them. You are not treated as a customer but rather as a sucker too dumb to read the documents before you sign. BEWARE
jaze1mom
Jul 31, 2012
Overall the women I was working with was excellent. The finance person was friendly. I ws in a rush but wish i had more time to ask more questions and get a better finance percentage still not sure if my capital one information was used. But i got the vehicle I wanted & was in & out which i do like.
maresjesse
Jul 30, 2012
Shannan King did a great job from start to end and thanks to her I have the car I wanted and got a great rate and price on it please keep this kind of service that takes care of customers thanks for everything.
williamorton
Jul 29, 2012
Best new car experience I have had in recent years. The professionalism of Gary and the entire staff was above and beyond expectation. The "no negotiation" approach to pricing was welcomed and I felt very comfortable that I was getting a fair sales price and financing package. I was very pleased with the entire experience and would certainly recommend Gary Lapuma and Longmont Ford to anyone in the market for a new car. Congratulation on a a "job well done".
cassiemj
Jul 29, 2012
It was a great car buying experience, Shanann works her very hardest to get us the best deal she could for a great car! I never felt pressured and had all my questions answered!
Vic Crown
Jul 27, 2012
Bought a used 2011 Crown Victoria LX from them last week, found on Cars.com. The car was exactly as described and performs flawlessly. Easy to deal with the dealership, prompt calls back, no question that they know their business. Definitely recommend them again, even to my neighbors who like me, are 700 miles away.
alisiams
Jul 27, 2012
We drove out of our way to visit this dealership because of their large selection of SUVs and had a great experience. Shanann was very friendly and made us feel comfortable, even calling a week or so after our purchase to make sure we loved the vehicle. We are very happy and will recommend to our friends.
kcsalas1
Jul 27, 2012
We had looked around and dealt with many sales persons and never had the comfort level that we had with Ed or your dealership. Thanks!
Krystie
Jul 27, 2012
After spending several weeks looking online and in person at over 20 large car lots, I found a pre-owned vehicle at Freeway Ford Longmont that was priced right and looked like a good deal. My husband and I drove quite a distance to Freeway and once we arrived we actually found several cars in the price range we wanted that were in great shape. We ended up purchasing a car that was in beautiful condition at an amazing price. I was in a little bit if a hurry that day as I needed to be back in town for a concert. Ed Trejo and his team did not pressure us to buy the vehicle. In fact, he gave us time to talk privately, answered all of our questions and gave us hard fact information about the price and quality of the vehicle we were considering. We walked into the dealership with pre-approved financing, and after meeting with Ed and the finance department, Chaz Cuzzoni ended up getting us a better rate! I would recommend Ed, Chaz and Freeway Ford, and will definately make the drive next time we need to purchase a vehicle! They took care of us and I made it to my concert on time!Most of all, we love our "new" car!
monina
Jul 26, 2012
We are very pleased with our purchase. The overall experience with Shanann at Longmont Ford was great. The price we got for our trade in was fare and the price we paid for our new vehicle was excellent! Thanks Shanann!
Denvercustomer
Jul 19, 2012
I chose Longmont Ford because of a used car I was interested in that I saw on the Internet. I tried to get approved for a loan and was told by Sean Queen over the phone that he would get back with me later that day. He never called back. The next day I left him a voice message but he didn't return my call. I called the finance manager and left him a message and he never returned my call either! I am disturbed by the lack of professionalism at Longmont Ford. I cannot understand how this could possibly be the top Ford dealer in Colorado! A courtesy call would have been appreciated to simply say I didn't get approved for the loan. I will never go to this dealer again, nor will any of my friends or family members. Shame on Longmont Ford!
jmalm123
Jul 18, 2012
Josh and the team are better than the rest. They did everything from change my oil at a fair price, to give clear estimates for parts and services, as well as make change of a $20 bill! They are friendly, straight-talking guys. The emphasis is on giving you the service you need and answering your questions, not on trying to sell you anything. They are also quick and the dealership is bright and comfortable.
landko
Jul 15, 2012
On July 14th we drove over an hour and a half to Longmont Ford. It was worth every moment!! We have not bought a car in over 10 years because we DREADED the whole "sales ordeal." ( My daughter had recommended Longmont Ford.) My husband went on line and picked out a couple cars we were interested in. I was ready for the "up sale." (Trying to sell us something more expensive) My daughter had dealt with Gary L. in Special Financing. Gary listened to what we wanted, took us out to one of the cars for a test drive, and two hours later we drove off the lot with a 2011 Chevy Impala - the exact car we wanted, with a payment in our "ballpark" and absolutely no pressure. It was one of the best experiences in car buying I have ever been through. When we mentioned that our daughter had referred us to Longmont Ford they wrote her a check for $200.00 as part of their referral program. What a win-win situation!! When it comes time to trade the Impala in, there is only one dealership I will even consider and if Gary is still around, he will definitely get our business!One very happy, satisfied customer!
elizabethakirkpatrick
Jul 4, 2012
Gary was super patient and attentive! He answered all my questions before I could ask them! Gary was professional and worked very hard to get me the best finacncing possible. I have already recommended Gary to several people and will continue doing so!
JVanHarte
Jun 22, 2012
I had bad sales expirences at both Lakewood Fordland and Omeara. I have been looking for a Ford dealer to deal with for several years that would be straight forward and not play their sales games to squeeze every nickle out of me. I purchase vehicles for the company I work for and have done so for over 20 years. I need deals to be as fast as possiable and accurate and trouble free. Thats what I received dealing with Ed Trejo and Longmont Ford. I am looking forward to many more years of repeate business in the near future. Thank You Ed!James Van HarteD.D.R.C. Fleet Manager
OliviaGarc
Jun 21, 2012
I was very pleased that the vehicle was done when requested. We had another appointment scheduled so it worked out wonderfully!
anmarm
Jun 18, 2012
They sold the car to me at one price, the paperwork was signed, I had the truck for almost 2 weeks when they call me and tell me that something was wrong on the paperwork they sent to the bank and we'd have to come sign new papers. It made our monthly payment $20 more a month because they submitted the wrong information to the bank and the bank wanted to charge them. Instead they just up-ed the selling price and said we had no choice.
diana 2849
Jun 13, 2012
salemam was great was nice and helpful answer all questions.the only thing i know the finance manage could of got my mothly payment lower i wanrd my payment to be no more than 370.00 i like the car have been with ford for years wish my payment was lower
julie4996
Jun 13, 2012
The quality of the dealership was outstanding. Darryl did not push me into a purchase, but he was extremely helpful and friendly. The financing department worked with me on a good price and they were all very helpful. The inventory was amazing and I drove off the lot with the car of my dreams.
duece212
Jun 1, 2012
This service appointment was great all around. The scheduling was easy and the service department got me in quickly. The work was completed fast and I had my car back the same day. The tech (Jon) was friendly and explained the work that was done in good detail. I am glad I chose this dealership for the work as it worked out great. Thanks!
clobato
May 31, 2012
While waiting on the delivery of my truck, my wife and I decided that it was time to sell her Jeep and we decided to visit the great team at Longmont Ford again. We initially went in to just test drive a Ford Edge, with no intention of buying yet because we still owed well above trade in value on her Jeep and we were trying to sell it on our own. Steve went above and beyond in working with us, both on the price on the Edge and the trade in of the Jeep, to get use to where we needed to be to make a deal.Fast forward five days, and my truck was delivered two weeks early. It came in just as expected and closing the deal couldn't have been simpler! I just had to go in, do a quick test drive, and make a couple signatures.The people at Longmont Ford are a pleasure to deal with! We will definitely be recommending them to everyone we know, and they will be our first stop for all our future car purchases.THANKS!!!!
JDavies46
May 30, 2012
I appreciated working with Darryl as he did not pressure me and answered my questions. He was courteous and direct. It made car buying a more pleasurable experience.
som1special2
May 26, 2012
Morgan Upton is friendly and very helpful, unlike her peers that are forgetful and unprofessional. Morgan in my opinion should run the entire service department as her attitude is exemplary. If it were not for her continual great service, I would not frequent this dealership at all.
morons
May 12, 2012
Everyone we dealt with was friendly, had a sense of humor, and was helpful. There was not the pressure you often feel at dealerships to make a deal which made the experience enjoyable.
halesmail
May 2, 2012
With my sin out of state in College at CU, I really appreciated Zack's customer service when my son's explorer was having problems. Zack worked with both my son and I to get the car into Longmont Ford and then worked with me to get evaluated and repaired. Great job
sdickins
Apr 30, 2012
This Dealer ship was a really friendly & great to do bussines with. They had to wait on me to drive from Nebraska, when I got there at 7:00 pm and they closed at 7:30. We got finnished with in 45 min. with me doing a test drive & doing the papper work. It was graet. I would go back there for an other pickup.
rlshusky
Apr 25, 2012
Liked the selection and sales man we dealt with and that was it. This dealership as a whole is dishonest and I will not go back to them again. I also plan to let everyone I know what my experience was. We found a car we wanted to purchase, came to a deal on a price. Was waiting for the paper work to get done and it went south from there. We went into this dealership with our financing already in place. We had a certification number from our financier with terms listed. All the dealership had to do was put in that number and our information was at there fingers for papers to be signed. They didn't want to do this. No... They REFUSED to do this. The kept insisting we apply for credit, wanted to run our credit report. We said "No". "Look up our certification number. Our financing is in place". They still refused. I said I would fill our their form but they COULD NOT run my credit report and again repeated, "it's already been done". They again refused to do this and said they HAD to run my credit report to "prove who I was". What a LIE! I had already proved who I was and running my credit report is not for identity verification. I walked out and purchased my vehicle at a different dealership who did not need to do run my credit report but rather pulled up my certification number showing my loan information. The next day, checked my credit report and Longmont Ford HAD still Run and CREDIT CHECK ON ME! Even though I told them NO many times and left. I called them when I found this out and complained. They STILL didn't get it! What I want to know now is... Why did they run it after I left... or did they? I believe they had ALREADY ran my credit report even though I was repeatedly telling them they could not! Very unhappy, very poor customer service all they way around!!! ONLY my salesman was nice. Big deal when the rest of the experience leaves bitter and with a bad taste.
aacrystalluna
Apr 4, 2012
Zack and the service team were awesome. After some extensive work that needed to be done on a new purchase for my husband and I, we were very pleased with the work done and the great lengths that Zack and his team went to in order to make sure that we were happy. We have purchased 3 vehicles from Longmont Ford, and I would say that we are lifetime buyers.
Jay Barbier
Apr 1, 2012
Blake did a exellent job, good product knowlage, friendly and respectful, took care of all our requests and put truck up on lift for our inspection, This was my first experiance buying a used vehical from a dealer, I would definently recomend Longmont Ford and Blake to our friends, thanks again
cinthygrady
Mar 24, 2012
Blake was very nice and courteous. It didn't take too long to buy the car. He let me hold the car there until my husband could see it. Thank you very much for the great experience.
mshell333
Mar 24, 2012
My buying experience has been awesome with Longmont Ford. Not only has my vehicle been everything they said it would be, it has been above and beyond!! It handles great in the snow, great gas mileage, and is ALSO equiped with HEATED SEATS!!! WOWZA!! ;) To be honest, I pay less for this car than I did my crappy truck that was bare minimum and was completely USELESS in the snow, AND was a gas HOG. Win,win,RIGHT??The best part? There was a break problem with the car when I bought it. Sucks, but it happens.Chris Rusk has been such a gentleman!! He has taken care of the costs and labor and fixed the problem!! I would never have guessed ANY dealership would back up a sale like this, but Longmont Ford and Chris HAVE!! I have bought many cars over the years, and trust me, every dealership should be as Honest, Dependable, Friendly, and Stand Up as these people!Way to go, Way to be!!Michelle.
Mr. Grumpy Pants Brewing Co
Mar 21, 2012
Yo Vico,The truck you sold me, which I was a bit apprehensive about, rode and handled nicer than I expected, it got me home - over the Rocky Mountains - faster and safer than I expected, it got considerably better gas mileage than you listed on your website. Considering what I paid for the vehicle and what I got, I have to agree with you, you guys gave me a smokin' deal on a nicer truck, better than I expected.I also have to hand it to your boy Chaz in financing, he noticed my zip code and unlike where I bought the truck, knew I didn't need the emission sticker, so he took that off the price, to be fair. I thought you may have sold me more truck than I wanted, but as it turns out you understood what I was looking for and totally hooked me up. I looked for weeks on the internet at hundreds of trucks in four states, and ran into some disappointing issues; I may have been able to get a better deal than from you guys, but I doubt it. Well done gentleman, it's always a pleasure doing business with ethical professionals....Hutch, at The Mr. Grumpy Pants Brewing Co.
mcgouchi
Mar 20, 2012
There was no pressure at this dealership. The salesperson was very personable and worked with me to assist me in getting the car I wanted. He was very helpful, accessible and knowledgeable. I was looking for a specific vehicle that they did not have in stock. The salesperson and manager provided the information I needed to be able to get the specific vehicle I wanted. The financing was smooth, well explained and reasonable. The dealership itself was pleasant and overall it was a great buying experience.
aweeks
Mar 17, 2012
Blake was awesome!! He was easy to talk to, knew his business, did all in his power to get us a price we could afford, and was quick preparing paperwork once we decided to buy.
nancy
Mar 16, 2012
Vico was very quick to welcome us to the dealership. We had come to look at used ford wagons. Vico showed us what we were looking for and give us all the information we asked for. He is very knowledgeable about the cars. There was a used Lincoln on the floor and as we were going to trade in our 2005 Cadillac De Ville for a car that had four wheel drive. He told us about the Lincoln which had all wheel drive. That sold us. All in all the experence was good The Hofmeisters
onionsparky
Mar 16, 2012
Great experience buying from Vico. Patient, friendly, and knowledgeable are all understatements. The drive from Denver was worth the stress saved. I will highly recommend Longmont Ford, and especially Vico.
Timmy1984
Mar 15, 2012
Our old car was close to calling it quits, and we needed a new car fast. Found a great deal on a 97 honda civic at longmont ford for a cheap price. The car was in excellent condition.We went in, and came out with a car in a few hours.What made the experience great though was the friendly service Mr. Antillion provided. Very friendly, helped us understand the paperwork, etc. As a side note we had our 5 month old infant with us who just made a mess in her diaper, and of course we forgot the diapers! Well Mr. Antillion took it upon himself to go buy us a small pack of diapers and wipes while we waited for paperwork to go through.Now that's service.
HashxBrowns
Mar 12, 2012
They have good prices on their trucks/cars, everyone was very nice at this dealership! they worked hard on getting me the best deal! And gave me a good price for my trade in!
chizzoni5445
Mar 7, 2012
I brought my truck in for my USB port stopped working. Zack seemed to already know what the issue was. He got it fixed for me right away. Very polite. He even offered to wash my truck.
2009 jeep jk
Mar 4, 2012
Overall a pretty good experience . Sales staff was friendly . Got the vehicle I wanted and was in and out in no time. Had a service issue but brought it in and they handled it.
mccurdy0311
Mar 3, 2012
Was greatly satisfied. Walked in and I knew they had the vehicle I was looking for and the time it took was less than 2 hours in and out. Was a great morning with a purchase of a great truck.
Ldp
Feb 19, 2012
Zac did a great job. Got the vehicle done quickly and they even washed it. I have 3 fords and will return for service on all of them.
98stone
Feb 16, 2012
I bought my second car from Joseph Trujillo. He helped me find the best vehicle for my growing family. Joseph is very pleasant to work with along with the entire staff at Longmont Ford. I've got to say this was a smooth and seamless car purchase. I am so happy with my new car!
CastleRockres
Feb 15, 2012
The Dealership made contact with me and was very helpful. I worked with Joey Trujillo and would abaolutley recomend them at longmontford. Please keep longmont ford in your minds when you are thinking of buying a new or used car. If you have problem with any part of the sale the will work thier hardest to make it right.
SSHenderson
Feb 15, 2012
We bought a used Ford Truck from a Dodge dealer in Denver. They were to replace an instrument cluster as part of the sales transaction. After taking this back 3 different times and a month later to the dealer in Denver,trying to have the problems fixed we took the vechile to Longmont Ford. Long story short the instrument custer was put in wrong which caused all kinds of problems. Steven went above and beyond, calling the other Dealer and trouble shooting until he found the problem. Which only took two days!!! I would not hesitate telling anyone about Longmont Ford Service Dept.and the exceptional service I recieved.Sandy
kkcasey
Feb 14, 2012
We enjoyed our experience with Longmont Ford and working with Blake to buy a used Fusion. Everything was done very professionally and efficiently and, yes, we had some fun as well. We love our Fusion, plan to enjoy it for many years and will visit Longmont Ford for all the preventive maintenance. We're definitely sold on this dealership.John and Carol Freimark
Rtwilbert
Feb 11, 2012
Making a deal was easy and fast, no hassle.The slaes person was knowledgeable and friendly. The Finanace process was easy and fast. I will go back the next time I want to purchase a car.
apwash
Feb 11, 2012
I'd been looking for a used Super Duty for over six months. I found a 2000 F250 with only 87,000 miles on the internet and contacted Longmont Ford. BJ went above and beyond, answering all of my questions. I traveled almost 400 miles to see and buy this truck on his word. It was worth every mile. The entire team was fantastic. Longmont outfitted the truck with new tires, brakes, plus did other maintenance. The mechanic stayed late to work on it. Everyone was friendly and accomodating. BJ took care of everything and got me back on the road for my 400 mile trip home in great time. I cannot say enough about the folks at Longmont Ford. Would buy from them again in a heartbeat.
Brian Nobles
Feb 10, 2012
The salesman Vico was great to work with, he walked us thru the whole process and was very cognessint of our time. The truck we purchased was detailed super clean and they had their mechanics go thru it and performed all the necessary mechanical needs.We would highly reccomend Longmont Ford and Vico, as they were great to work with and provived a great product, thanks Brian Nobles.
dslman57
Feb 7, 2012
I had a fantastic experience with this dealership. They did everything to meet my needs; this is the BEST DEALER I have ever worked with, and they are the most honest dealership that again I have ever worked with. THANK YOU so much for a GREAT EXPERIENCE, I will be referring everyone who is looking for a vehicle.
f1506778
Jan 30, 2012
I came in looking for an f150 and they didn't have anything on the lot that I was sold on. BJ mentioned that they just got one in on trade that hadn't even gone through getting detailed yet but he showed me anyway and I was instantly sold. The price was right and the truck was exactly what I was looking for. I am very pleased with my overall purchase.
oldfrat
Jan 27, 2012
I went to the dealer to buy a 2011 Explorer. That car did not have the tow package that was listed in the internet description, but Joey was able to find a 2012 new one that had what I wanted for a lower price as it did not have all of the bells and whistles.Joey did a fine job of showing me the car and stayed friendly through the price negotiation. I was able to get the price I wanted, with the exception of a $599 dealer fee that was presented as non-negotiable.I was kind of dreading the final meeting with the F&I guy, which is where I have had bad experiences with other dealers in the past. I was delighted to find that Longmont Ford makes this experience fast and pleasant, with no pressure to buy an extended warranty, etc.
speter
Jan 26, 2012
They wrote a sales contract for the vehicle to be financed. 30 days later they call to say they can't get the vehicle financed. I ended up paying cash for the vehicle. They are horrible to work with and customer service sucks!
debbicooper
Jan 25, 2012
Gary was amazing we were there on New Years Eve and he was sick..he took time out from feeling awful and found us a great car. We had just filed bankruptcy two months before and needed a reliable vehicle. He helped us out a ton and we would highly recommend the people at Longmont Ford if you are looking for great service, easy sales. We will go back for sure the next time we are look for a car.
countrygirl92
Jan 21, 2012
My experience with longmont ford, particularly vico was a good one. I was buying my first pickup and got the perfect truck for the right price!
Kenny
Jan 20, 2012
We bought our truck from this dealer. The salesmans was nice and not pushy. When it came down to sign the papers the finance guy was very rude. They were very shading. they us sign a paper saying we did not have to buy the extra warreny and other things they offered but later said if we didn't they would not do the deal.Then a couple of days later when i questioned him he had a whole new story. very shady and rude. will never go back and very never recommend this dealer.
klarguello
Jan 19, 2012
We bought a used truck from this dealer. We had a samll problem with the finance. I let the dealer know and they corrected the problem to my satisfaction.
cowantd
Jan 15, 2012
My experiance at Longmont Ford was great, I got the car I wanted at a fair price. I saw the car on the internet and called to see if they would hold it for me till I got down there the next day and they did without a deposit. They kept the car inside until the weather cleared. I would highly recommend this dealership. Thanks Tom, Casper Wy
alexisneely
Jan 13, 2012
Chris has always been exceedingly helpful whenever my Ford needs repairs or a tune-up. I totally trust him and his judgment. He has helped save me money and time.
dan kruse
Jan 12, 2012
MY WIFE AND I HAVE BEEN LOOKING FOR A GOOD USED CAR FOR ABOUT SIX WEEKS.WE HAD DECIEDED ON A IMPAULA FROM SUSS OR AN ALTIMA FROM ED BO BOZARTH. BOTH WERE NICE CARS BUT NOTHING SPECIAL. I TOOK ONE MORE LOOK ON THE INTERNET AND SAW A TOYOTA CAMRY AT YOUR DEALERSHIP,THE PRICE WAS IN MY RANGE SO WE DROVE UP TO CHECK IT OUT.(1 HOUR DRIVE).ON OUR ARIVAL WE MET JOE TRUJILLO WHO INFORMED US THAT THE CAMRY WAS NOT ON THE LOT BUT WAS BEING DETAILED. AT FIRST I WAS AGRIVATED BUT THEN JOE TOOK CARE OF EVERYTHING.HE DROVE US TO THE DETAIL SHOP,WE TOOK THE CAR FOR A TEST DRIVE, AND HE ANSWERED ALL OF MY QUESTIONS. THE ONE THING HE DID NOT DO WAS LOWER THE PRICE BUT YOU CAN'T HAVE EVERYTHING. ALL IN ALL I FELT THAT JOE DID'NT JUST SELL ME A CAR BUT ALSO HELPED ME BUY ONE. A VERY GOOD EXPERIENCE THANK YOU DAN KRUSE
daveed462
Jan 12, 2012
Fast, friendly service. Good price on my Escape. No pushy sales, just good advising on pros and cons of the vehicle and services. I was short on time so the buy was fairly quick.
rpdefalco
Jan 2, 2012
We live in Missouri and were visiting family in the Longmont area and had a couple of mechanical problems with a new Ford Georgetown RV. We called from the WY area and talked to Chris. He was very understanding and told us to come right in when we got to the Longmont area. Even though we did not have an appointment, he got us right in and fixed the problem and got us on our way for our Christmas visit to an ill mother. Both Chris Rusk and Don Armstrong were both very understanding, very professional, customer-oriented and represented the company as if it were their own. My brother owns a very large construction company in the area and we told him to be sure and use Longmont Ford as much as they can. He was the one that actually recommended us using your company. Please pass along our thanks and appreciate to both Chris and Don for the super job they did during the Christmas week rush.Bob and Marianne DeFalco
Kathiecarbuyer
Dec 31, 2011
Longmont Ford is a long way from the city that I livc in, Colorado Springs, however, Ed Trejo gave excellent service and so I purchased my 2010 vehicle from him. I would highly recommend Ed and Longmont Ford to anyone looking for a vehicle,Kathie Blue
nicolesanders
Dec 31, 2011
The employee was easy to work with, very friendly and did what he could to make the customer happy and comfortable. He gave his opinion and knew a lot about the cars for only have worked at this dealership for such a short amount of time.
roy bogan
Dec 31, 2011
This dealership openly admits and is unashamed they are Christian based. This is evident not just by the visible evidence of Christian radio stations and Bibles on desks, but by the integrity and personalities of the employees I dealt with. It reminds me of the employees at Chick-Fil-A restaurants, which is not a surprising coincidence. I hate typical dealerships and usually feel "violated" when I leave. This was not the case at all with Longmont Ford.My salesman Vico was extremely honest, very friendly, knowledgeable about the product, and patient. I started by inquiring over the phone about a car on the internet. Vico was the person I dealt with on the phone. I was a difficult customer on the phone, yet Vico persisted, but in a positive and very effective way. After feeling like they had the product I wanted (he even transferred a car from another dealership, so I could choose between two), I decided to make the 1 hr drive to make the final decision. We had a tough time deciding between the two and he was patient and offered several ideas to help us decide.Once we decided he was efficient in making the transaction final. It was New Year's eve when we made this purchase. Vico never indicated a hurried attitude to complete the process so he could leave. I am pretty sure we were one of the last two customers to finish. Most salesman these days are so rude they can't even ignore their phone. He was just the opposite and never indicated a hurried attitude to leave.Thanks Vico & Longmont Ford!
Ban91167
Dec 31, 2011
This is my second car purchase from BJ. We have had nothing but positive experiences both times. BJ searched for a few days until he found the exact car we were looking for! He had it sent from another store so I could have the color I wanted. Chas ended up getting us a lower rate than we'd expected. Overall we had a great buying experience!
Coloradoproud1
Dec 31, 2011
We have bought a few vehicles from Vico and Longmont Ford we just bought another truck from him. He is very easy to work with. When we come to Longmont Ford it's like spending time with family. Will keep sending my family and friends to Vico .
doug marion
Dec 31, 2011
Friendly, Relaxing experience, Vico showed and shared a professional caring touch. We enjoyed their selling atmosphere. The normal "Slick" fast talking car salesman was not a part of Vico's approach, and that made our car buying more of a relaxed experience. Thanks Vico,,,, Doug & Marty "Martha"
jb122
Dec 31, 2011
I took my truck to Longmont Ford to get serviced and while I was waiting I had a few questions about the new Ford diesel engine. Zac in service took me over to see B.J. He took me outside to show me the trucks. I just wanted to get information but he talked me into a test drive. I loved the truck!!! His manager showed me how affordable this truck would be. I ended up buying the truck and I could not be happier!
Tom Price
Dec 29, 2011
We went to purchase a used car for our daughter. Vico was our salesman. He showed us the cars in our price range and went the extra mile to fit a more expensive car into our range. We made the deal and are happy with our purchase.
blueuic
Dec 10, 2011
Ed Trejo was very helpful and professional. His approach was not overwhelming nor pressure filled. He merely showed us what we wanted and worked with us to insure we found the vehicle at the right price. I would recommend anyone looking for the Ecoboost F 150 go see Ed Trejo at Longmont Ford. I have been nothing but a Chevrolet/GMC owner, and now have swithced to Ford. Ed made the switch happen.
dianealice
Dec 9, 2011
Longmont Ford charged me for an emissions test my Prius is exempt from and then it took me 3 visits to get the correct DMV documentation (they even got the VIN number wrong on the title). The response I had from 2 people was 'we've been doing this for 30 years' - this is not comforting at all. I couldn't drive my car for nearly 2 weeks because the temporary plates expired while LF generally ignored my voicemail and email messages. I had a minimum level of responsiveness and zero compensation even though I bought my car in cash and was a super-easy customer otherwise. I didn't even get an apology until the DMV rejected my paperwork a 2nd time! I will NEVER go there again - worst customer experience of my entire life.
xhtornedmae
Dec 1, 2011
I found my vehicle on Autotrader and went down to the dealership to check it out. They had just taken the vehicle on trade, and it was a brand other than Ford. I think for this reason, they had an extremely aggressive price (i.e. low) based on what the blue book value was for the model/year/mileage. Immediately I was skeptical because of the price but they provided service and inspection records for things that they had performed, let me take a test drive and I was satisfied. The vehicle needed a new windshield and they offered to pay for that which was a bonus. I also traded in a vehicle that was not a Ford and they gave me what I expected my car was worth. After purchasing the vehicle I had it serviced at a different dealership and there were no major problems found with the vehicle. A great deal, great people to work with, and a great experience.
rrumfelt
Nov 25, 2011
I contacted Jessica McDaniel about a Ford Explorer on the internet listed by Longmont Ford. She went out of her way to make sure the vehicle was on site and ready for a test drive when we arrived. Once we decided we wanted the vehicle the purchasing process took less than a half an hour to complete. Jessica was very friendly and helpful. I would highly recommend this sales consultant and dealership.
garyljones
Nov 24, 2011
this is the 2nd time that I've taken my vehicle into the service area and the response and attitude of the staff was great.
bunkerb
Nov 23, 2011
Shawn was an amazing individual, who helped us find the car we needed and that fitted us to the tee! I couldn't have asked for a better salesman. The experience has made me willing to make the drive from South Dakota to Colorado to do business with Longmont Ford again.
sara.schumacher
Nov 22, 2011
Best car buying experience ever. In and out in 2 hours! BJ, Brent, and Chas were amazing. They worked with us with our trade in, negotiating the vehicle of the car, and negotiating the interest rate for financing. We will be back!
offroadguy121
Nov 21, 2011
I came in looking for a used truck. After test driving a few BJ helped me decide on a used F150. The price was great with affordable payments. Their used lot selection is great and you can't beat the prices. I felt very comfortable knowing I was buying a reliable used car from them.
wssmith
Nov 20, 2011
Stephen Nardone, my service advisor, is the best at what he does. He takes the time to listen to the service concern, he always explains the findings before proceeding and he gives a detailed explanation, when needed, of the service charges. Longmont Ford is very fortunate to have Stephen representing them!
thehodapp
Nov 10, 2011
The service was nice but it was still buying a car. the one really good thing I have to say is that they were not high pressure at all.
ckgoens
Nov 10, 2011
We ran into a 'check engine light' issue on our Ford pickup. Longmont Ford was able to sneak us in right away. Their service department was extremely helpful in closing out the issue. We were in and out within a couple hours.
Adykman
Nov 9, 2011
This was the BEST car buying experience I've EVER had! The no-pressure atmosphere and the knowledgeable staff made this a great experience! I would send anyone in the market to this dealership for their next car!
csteiner27
Nov 9, 2011
I would definitely recommend Joey for all of your car buying needs. He was honest and straight forward with me. He disclosed the true costs and gave fair prices. He was not high pressure or "pushy".If you go to Longmont Ford ask for Joey and you will be happy with the results.He gave me his honest opinion about each car I was looking at and it helped make the decision.
Omicron
Nov 8, 2011
While I have not yet dealt with the sale side of the house, I was very impressed with the Service department of Longmont Ford for servicing my 2007 Shelby Mustang. Specifically, Zac Matteson was very personal and provided excellent follow up with me, and a high degree of "customer touch." I was impressed enough with him to give Ford another look next time I need a new car or truck.
rascss
Nov 4, 2011
Service manager very friendly and helpfull (dealer came and picked me up at home when recall items were complete). Communication and explanation of recall items was very good!!!
copperferreira
Nov 4, 2011
I thought Ed was great to work with, a little slow to warm up, but very friendly in the end. He was informative, and provided lots of personal anecdotes about his own experiences with certain cars which we found helpful. Not pushy at all, and very open to us taking some time with our decision. The only note is to watch the signs that speak about the Anti-Theft devices that are installed in the vehicles for $200. I had initially thought this was an optional cost, but at the end, signing the papers, found out that it was a cost that was included with every vehicle. Overall, we wer every pleased with Ed, and this location's flexibility and service mindedness.
mcarlson73
Nov 3, 2011
I have a 2010 Infiniti QX56 that had an alignment issue that Infiniti of Denver had stated was within spec. Chris had found out it was out of spec and the rear end was not able to become within spec with out a camber kit. I went to Infiniti of Denver and had them warranty the camber kit and re-align. This would be the second time Infiniti screwed up the alignment(but hey I got the camber kit). I brought it back to Chris and had him fit the alignment with the new camber kit and now it drives straight and true. Chris also re-balanced my tires as Infiniti couldn't even get that right.I love the QX56 but Longmont Ford is my service center because they are the best.
justdande
Nov 2, 2011
Ed the salesman was very knowledgeable and took the time needed to satisfy all my wifequestions. He went with us on the test drive and knew all about the new Ford Focus cars that we were interested in. Ed is the kind of salesperson I would gladly refer anyone to....in fact I already have to go see if they are in the market for a new car purchase. Josh the finance guy worked very hard for our business.Since I had been in finance before, he got us a good interest rate and worked with us till every part of the deal was complete. I feel Longmont Ford is my new place that has earned my business NOW and in the FUTURE. Thanks, Dan & SAnde MIlls-Thornton.Co.
shawnmartin
Nov 1, 2011
I have given the above rating because the service department was friendly, effective, and professional. Chris at the service desk made sure my questions were answered and everything was taken care of. I really appreciate the customer service.
Vmaurer42
Nov 1, 2011
Working with Ed Trejo made the auto purchase experience much more pleasant than expected. Ed did not pressure us nor wear us down as other salesmen at other dealerships have done in the past. He was very upfront and honest with us. After an issue with a used vehicle arose a few days after purchase, Ed immediately made arrangements for service to take care of the repair and we had the van back the next day at no charge.
ktab85
Oct 31, 2011
This is my 2nd buying experience from Longmont Ford and I seem to always be pleased with the customer service and the honesty. This dealership has very competitive prices and a great staff hence why I always come back. BJ was great to work with along with Brent Danner. They also have a great service department. I will continue to purchase and service vehicles through them.
ja883
Oct 31, 2011
We had some credit issues and called Longmont Ford and BJ said we help people with any credit situation so being a little skeptical we went to the dealership anyway. Once we met with BJ and he showed us multiple vehicles we decided to buy a Chrysler Sebring. The process was smooth and therefore we will definitely recommend Longmont Ford. Thanks again, BJ and Greg.
ashlie.e.miller
Oct 30, 2011
They were very friendly, and not pushy. I was the one that brought up wanting to talk numbers. While it did take a bit of a waiting, the car was making a funny squel and they wanted to make sure they fixed the squel before we got to talking numbers. The price was competative, this did not leave much room for negotation, but that was for the better. Overall it was a great experience, much better than most other dealers in the denver area.
Dianne Lynch
Oct 29, 2011
Joseph Trujillo was very Friedldy. We did not feel pressured and Jodeph was very informative. We liked the deal we were able to negotiate and love our new car.
Nedra Rooney
Oct 28, 2011
what I wanted and I know I can get good service on vehicle. They would also work with me being out of state and they had a variety oc choices.
typebangin
Oct 27, 2011
I had originally brought my 2002 Focus to Midas for rear brake service because the emergency brake wasn't working. After installing new shoes, they basically told me to go to Ford, as they were unable to figure out what was wrong with my cable and fix it. At this point I was rather upset, as the Longmont Ford dealership is almost 20 miles from where I live, and my car hadn't been fixed. Thankfully the guys at Ford were upfront, courteous, and most of all, competent. They spent the time to actually figure out what was wrong, replaced a few things that Midas was too lazy/incompetent to do, and were glad to help when I had a slight problem a few weeks later (which is more than I can say for Midas, who wanted nothing to with me). Even though things ended up taking longer than originally anticipated, as a few problems appeared during the repairs, Chris and the guys at Ford were excellent. They did the last repair as a courtesy, even though it was probably something Midas should have done in the first place, and for that I am grateful. I would definitely bring my Focus in for service again in the future, despite having numerous repair shops closer to me.
mommasride
Oct 25, 2011
I purchased a used corvette. After all the paperwork was signed they "delivered" the car to me. At that point there was no key. Only 1 fob existed(that I knew). Also when I got home I noticed the oil was over full by 1 inch on the dipstick and wrong oil filter was installed so it leaked on my garage floor. Longmont Ford was quick to take care of this. I love the car. Their used cars seem to be in good condition. Super friendly during the sale.
Jay van
Oct 25, 2011
Normally car dealers are very pushy. I worked with Joey and he was awsome. We stayed intouch eventhough i wasnt from longmont. We talked back and forth and i know own a vehicle becaue of him. He never got pushy like i have had in the past. Thanks Joey!
augelica
Oct 21, 2011
I had an awsome experience at Longmont Ford. The staff was very friendly and courteous. They were very eager to make sure all of my wants and needs were met. I would reccommend that anyone looking to purchase a vehicle goes to Longmont Ford, you can't go wrong!!!
bwollenberg
Oct 21, 2011
I have been working with Zac Matteson for all my Ford service for years. He has constantly gone above and beyond the normal experience I have had at different dealerships. I have recommended Longmont Ford to many friends and co-workers and will absolutely chose them when I decide to purchase a new vehicle or need any service completed.
CKalblin1
Oct 21, 2011
Through the internet I was able to wait for a 'best' deal to pop up, and with the vehicle VIN # available online, I was able to get additional information, car ratings, and insurance quote prior to going to the dealership. Armed with all of this, I knew what I saw online was an excellent price for the vehicle; and as it happened, I was in the right spot at the right time. Although Joey was very busy, he answered most of my questions, and I had to make a decision right away or lose the 'best deal' around to another customer. This was not just a sales ploy, I saw the other customer test drive MY vehicle after I did! If I would have had more time to review the financing and the cost of the other addons, Joey and this dealership would have scored Great on Overall Experience and Customer Service.
experien8cE7
Oct 20, 2011
We traveled from Denver to Longmont to buy a 2006 Suburban LTZ from Vico. He is one of the Internet Salespeople at Longmont Ford. He was very upfront throughout the entire deal. We did not have to haggle back and forth on price. Vico is efficient and knows what he is doing. He is extremely friendly. We experienced no "Buyers Remorse" the next morning, like we have in the past with other auto deals. We love our suburban. We really feel that everything that Vico knew about the vehicle he communicated to us. The finance manager worked quickly. He explained things clearly to us. He also was a good person to work with. All the employees we encountered there had a smile and a friendliness about them. We were made to feel comfortable. You can't say this about all dealerships, but, we would purchase a vehicle through this dealership and this salesman again.
W. F. Utlaut
Oct 19, 2011
Chris Rusk was very knowledgable in diagnosing a problem and most helpful in getting it taken care of in a timely manner. He was very considerate of the customer's needs and arranging rides to and from the customer's home 35 miles away as well as keeping the customer informed of repair progress.
nicholeowens922
Oct 17, 2011
This dealership unknowingly sold me a car that had blown up on me two days later but they made it up to me by getting me into a nice new car and taking that car back.
wilder1run
Oct 12, 2011
This is absolutely the best car buying experience I have ever had. No sleazy salesmen writing down numbers on little slips of paper, running off to the 'boss' and then coming back with a another little slip of paper where the numbers have just been juggled...only to find when you reach finance that the little slip of paper has disappeared and the numbers have changed again.No, at Longmont Ford you feel like a valued customer instead of buzzard pickings. I was fed up with my car and had already figured I wanted a Ford because they are made in USA and Ford didn't ask for a handout when times were bad. I had several family members with Fords and they all love them. I was on my way to the store to get breakfast fixings one morning when the windshield wipers on my 08 Japanese model stopped. Last straw. Too many problems. So, in the rain, wet and hungry I showed up and said 'I want a Ford.' Vico asked me about what I had in mind, I said 'I need a great deal, I'm flexible.' He found a perfect match for me, and even fed me when I mentioned I was starving! I'm very happy with my experience at Longmont Ford, I love my new Escape, and I will always recommend this dealership. This is the first time I've ever been able to say that. This is the first time I've ever walked out of a car dealership and didn't have an uneasy feeling that I had been 'had' and needed a shower...Go to Longmont Ford. You will not be sorry. I havent been in for service yet, my Escape only has 350 miles on it, but I will not be afraid to take my Escape there. I feel confident that the service will be a quality experience, just as the sales experience was.
rufhouse
Oct 10, 2011
Took car in for SYNC reprogramming, oil change, tire rotation and inspection. Done by noon and delivered to me at work. Also washed it while they had it. Very good service team.
djrettinger
Oct 6, 2011
Great experience. The only downfall I had was that there was a scratch in my new car. Hopefully it can be fixed by the detailing techs.
jessaj
Oct 5, 2011
I bought a used car from Longmont Ford on March 2nd. Sean worked closely with me to find a car that best suited my needs. The dealership worked quickly and listened to my concerns. Brent Robbins worked very hard to make sure that my experience lived up to Longmont Ford's reputation. Not only are customers satisfaction a concern, but also that the employees are proud to work at Longmont Ford.
Blacksmith
Oct 4, 2011
We moved to Longmont a year ago and I have always had my service and repairs done a ford. From minor service to major (90,000 mi)here at Longmont Ford. They found discounts and returned my P/U when they promised.The service dept. is everything you would expect from a professional organization. When I buy my new P/U it will be at Longmont Ford simply because of how I have been treated by the service dept.Loren Roper
dealerraterasdf1234
Sep 27, 2011
Found a great price on a used Honda Pilot on the internet. Went in and purchased the vehicle at that price (there is no negotiation on those prices - believe me, I tried - but the price was very competitive to start). The dealership makes its money on their dealer fee through volume (not markup) - Which basically means there is always a $599 dealer fee tacked onto the sale price - but even with the fee it was priced comparable to private party prices. They were up front about the fee and had it listed on signs everywhere, so they didn't try to sneak anything in. Would happily buy a car from them again.
bcarlson
Sep 26, 2011
Staff was very courteous and friendly to work with, knowledgeable of vehicle, and willing to work with my schedule. They assisted in setting up my sync for my iphone, and described features of the vehicle.
Jysnbo
Sep 26, 2011
Attempted to purchase a truck in Casper, WY and was not getting anywhere so I contacted BJ at Longmont Ford. My overall experience with the dealer and sales staff was great. Purchased a 2011 Ecoboost F-150 and had the most enjoyable buying experience I've had at longmont Ford working with BJ. Would recommend this dealer and salesman to all of my friends and family. Pricing was great and the process was smooth and easy, very impressed.
ktab85
Sep 24, 2011
I was originally planning on using outside financing from my bank. Unfortunately my financing fell through but thankfully BJ suggested financing it through the dealership and made it possible for me to still get the vehicle He was a real pleasure to work with and everyone at the dealership was friendly. I would highly recommend Longmont Ford!
tstewartco2000
Sep 23, 2011
Thanks Joey for the fast service and easy car buying experience! Thanks for completing the punch list and delivering the truck to us the very next day.
sprout917
Sep 22, 2011
We took our car in for some routine maintanance,and while waiting for the work to be completed, we started looking at new vehicles.We were not looking to buy a new car, but after test driving a new one and talking with our salesman BJ we ended up walking out with a 2012 Exployer. He was very easy to deal with, as was everyone we talked with. BJ took the time to explain all of the features our new car came with, and made us such a good deal we felt like we could not pass this up. We have dealt with this dealership for quite a few years, and this was another great experience. When we are ready fo another vehicle we will definatly return.Scott and Margaret Sprouse
dan dean
Sep 20, 2011
My dealing with Ed Trejo at Longmont Ford was awesome from the get go. I had been dealing with dealership all over the country trying to find a Buick Enclave, and constantly dealt with sales people that didnt seem to give a rip. Ed on the other hand was there to serve me from the first phone call, He said he was working on a sale but would send me some pictures as soon as he could and thats what all the other sales people around the U.S. said the I wouldnt hear from them again without bugging them. Ed got me the pictures within a hour or two. Over the next couple of days Ed walked me through the process of purchasing the car with no problems. I'll have to say this was my first big purchase over the internet siteunseen, the car was everthing Ed said and more. Ed went out of his way and came and picked me up at the Denver airport without hesitation it was GREAT. The next time I am looking for a car or truck I'll be giving Ed a call first. THANKS ED. By the way you got me hooked on five hour energy (just kidding). Dan Dean Helena, Montana.
tebow
Sep 17, 2011
My F350 Diesel had to have major work done. We were camping and it had to be towed in. Zack in service was very friendly and courteous. They did a great job on the repair and the truck runs great. I would refer anyone to longmont ford service dept.
tedearnshaw
Sep 12, 2011
Conscientious, budget friendly service that delivers. Chris Rusk is a service writer with both knowledge & understanding. I recommend this location for sales & service.Satisfied customer , Berthoud, CO
mzavakos
Sep 9, 2011
I started using Longmont Ford 3-4 years ago when my wife took her Expadition in for service. We met Stephan at that time. We were so impressed with him and his team that we have been taking all of our cars to him since (including non-Ford vehicles). This last visit I took my high milage F250 to him and asked that they look it over and address any issues they found in priority of safety and asked that they stay within a preset limit. As always they exceeded my expectations and my F250 is on the road and in great shape. I would, without hesitation recommend the service department of Longmont Ford and Stephan Nardone to all of my friends.
spurranch
Sep 8, 2011
saw the truck on the internet, and was even more impressed with the vechile. service was great, plus the sales person didnt let us leave until we were happy with the price. We shopped for 2 days and longmont ford had the best deal
Melaniph
Sep 6, 2011
Vico Antillon was outstanding! He got all the info for me over the phone, fast; he even called me from the parking lot so he'd be at the truck to answer my questions. Other dealers took 30 minutes to even call me back, and when they did, I'd ask if the truck had a topper and they'd say they didn't know - what kind of service is that? Vico was right at the truck answering my every question, and yes this truck did have a topper. We were inquiring about two trucks, and Vico recommeded one over the other and told us why. When we arrived, we saw exactly what he meant, and agreed we were only interested in the truck he'd recommended for us. He listened to what we wanted and found the perfect truck for us. No other dealer had done that for us, they seemed to have no interest in us and our needs in a vehicle, they only seemed interested in getting us to buy the first truck we looked at. Vico had our trade-in evaluated, then presented the dealership's offer. We took it, it was that fair. No haggling. Finance guy was great too, fast, courteous, and answered all our questions; also gave us lots of choices in extended warranty which we appreciated; the last car I'd bought - at another dealership - offered only one type of extended warranty. We appreciated that Longmont Ford's finance guy gave us so many choices. While we were going through all these steps to purchase our truck, we saw people who'd brought their dogs to the dealership being welcomed. It's so nice to see that, dog-friendly!
astringari13
Sep 6, 2011
Joey was awesome... he made sure that we were comfortable and knowledgeable about our purchase. For buying a vehicle, it was pretty hassle free. I would buy there again.
fordgirlgt
Sep 6, 2011
I needed a new car because a hail storm totalled my current vehicle. I found a few cars I liked on autotrader.com. I contacted the dealship about the few that I was interested in and they made sure all the cars were at the dealership when I arrived. I wanted to test drive three very different vehicles and I was able to do so. I couldn't decide what I wanted so I left for lunch and when I came back I was greated again immediately. Jim was very patient with me while I weeded it down to the car that I wanted to buy. He was never pushy, very patient, accurate on his information (I checked the cars out online while at lunch to make sure what he was telling me was true), and friendly. It was the best car buying expereince I have ever had. I wasn't expecting to have to buy a new car so when I was forced to Longmont made the experience a pleasant one. Thank you Longmont Ford for the great deal on my new car!!!!
dculver56
Sep 3, 2011
I bought a new F-150 from Longmont Ford, and I could'nt be happier. Mister Danner and the staff at this dealership is the best I have ever met in my life. They were friendly, informative, helpful, & thoughtful about all my personal needs in a new Truck. They allowed me all the time I needed to make the right decision on what truck would work best for my family and budget. If Word of mouth is the best advertisement, you can count on me to spread the word about this exceptional dealership and the awsome products they sell. Almost a week later, and I still feel like I hit the lottery!! Regards,Darrel C
MB&TB
Sep 2, 2011
We searched many dealerships to find a 2012 Ford Focus hatchback and Longmont Ford was the only dealer in northern Colorado that had this car in stock. This dealership was full of friendly employees. We did not get there until 7:30pm and they close at 8pm. They stayed until 11pm to complete our deal. I will definitely tell others about this dealership and how they set the bar that other dealerships should follow. And, when we are ready for another auto purchase Longmont Ford will be our first stop. I will drive the 30 minutes to have my car serviced at Longmont Ford even though I have a Ford dealership down the street from my home.
rainey2683
Sep 1, 2011
Joseph really took care of me! He stepped in and stepped up when I had problems with my deal. I would have walked away had it not been for Joseph!! Thank you so much!Tina
trptshallsound
Aug 31, 2011
What I enjoyed most about working with Jeremy Breslow at Longmont Ford was his candid and easy going nature. He helped make one of my all-time greatest dislikes (buying a car)a comfortable process.
wolfpits
Aug 31, 2011
Ed made buying my Chevy Blazer a painless experience. He was very professional, helpful and I highly recommend buying from him. Love my Blazer!. Lisa Wolfe
Conniejo
Aug 31, 2011
I went to the dealership to test drive a Focus and a Fusion to decide what kind of car I wanted to purchase. (We always buy Ford) Ed and Brent listened to what I wanted in a car and brought me exactly what I asked for. They allowed me to take my time. I really appreciated that they didn't try to force me into anything. When I finally made my decision, they helped make the rest of the process as pleasant as possible.
denisejjl
Aug 31, 2011
My wife and I were in the market for a Nissan Xterra. We found an off road edition at Longmont Ford that was less expensive than any of the other models we looked at. We drove to the dealership and worked with BJ and had a great car buying experience. We would recommend both longmont ford and BJ to all of our friends and family. The no hagggle pricing was an experience that I wasn't quite ready for, but certainly was worth the trip to the dealership.
TF150
Aug 30, 2011
i was looking around at new ford f150s when bj informed me of the new ecoboost engine we test drove the truck i fell in love with it. i asked for a night to sleep on the decision and bj didn't push me, i came back the next day and bought the truck. i would recommend this dealership to everyone.
foleyed
Aug 29, 2011
We have bought three vehicles so far from Longmont Ford. The main reason is probably because of Joey Trujillo. He is kind, knowledgable, and a nice guy. We trust him with whatever we need.
CMOFFETT9400
Aug 28, 2011
Good experience with working with Jeremy and Vico via the internet. The sales process was quick and easy to include the finance process. I would shop Longmont Ford again.
mynewcar2
Aug 28, 2011
It was a great experience for us. We found what we were looking for for a great price. Vico helped us out over the phone before we got there and was great in person as well.
Armark
Aug 27, 2011
I had my explorer in for service and decided to look at used vehicles on the lot. Jeremy Breslow was available on the floor and took me out to see the selection of used F-150's. He didn't pressure me and after showing me the trucks, left me alone to inspect them thoroughly and make notes. I took the information home and did some research on pricing. After doing the research, I picked a vehicle and went back to Jeremy to conclude a deal. We arrived at what I feel was a very fair price which included trading in my Explorer. We concluded all the paperwork in a very short time and I feel I got a great used vehicle at a very good price. I would definitely go back to the dealership and this particular slaesperson for another vehicle.
Jo Swanger
Aug 25, 2011
It was a great experience. I would recommend this dealer and both Jim and Ed to anyone. I did not feel pressured at any time. Everyone was very friendly and patient through the entire experience. We ended up buying a car and a truck in the same day! Gotta love us too!
sonyar474
Aug 24, 2011
Gary was by far the absolute best salesman I ever worked with.. I went to look at a couple Explorers that were listed on their website. Gary was kind, caring, respectful and very patient. He spent several hours showing me the different vehicles and explaining the features of each. He allowed me plenty of time to make the decision that was right for me. I came home with an Explorer that I absolutely love. Longmont Ford is lucky to have such an awesome salesman like Gary. I will recommend Gary and Longmont Ford to anyone that is looking to purchase a vehicle. This was the 4th dealership that I had visited and Gary was the only salesman who was genuine and truly cared about finding me exactly what I wanted! Thank you Gary, dealerships need more salesman like you!
ratelgmtford
Aug 23, 2011
Vico was very easy to work with and he went over and above our expectations... GREAT salesman. It was a pleasant experience dealing with Vico and that is who I am rating here.
chazman64
Aug 22, 2011
We had almost decided to purchase a car we had test driven the night before at another dealer when we found your prices to be better and decided to take the long drive drive from Aurora and found it was well worth it. The prices matched cars at other dealers that were older and had more miles. Everyone a Longmont Ford was very courteous and we especially liked the no haggle pricing.
spunreality
Aug 19, 2011
I had a very good car buying experience with Joey Trujillo. He was friendly, informative, and demonstrated he will put in the work needed to make sure you get a great vehicle and have a great experience. I would recommend Joey and Longmont Ford to anyone in need of a vehicle.
Darrelltruck
Aug 11, 2011
we were treated with no pressure, with respect, and even with credit difficulties they were concerned enough to see us through to EXACTLY what we could have dreamed for.
dansaitz
Aug 10, 2011
I contacted Longmont Ford over the internet and in response Jeremy Brislow followed up and contacted me by phone. Jeremy was extremely polite and businesslike in his demeanor. I told him that I had also made contact with another Ford Dealership closer to home. He immediately informed me that he would make it worth my while to come up and talk to him in person.I did meet with Jeremy on 8/10/11 and after a very brief conversation and discussion on my trade-in we arrived at a deal. Greg, the Sales Manager, met with my wife and I and completed; what was probably the most enjoyable, low pressured purchase, of my new 2011 Ford Ranger.Jeremy quickly prepared the file and swept us off to the Finance Department where we met with Josh. Josh discussed all of the purchase details with us and was extremely helpful in providing us with additional bumper to bumper protection.My wife Patti, and I were completely satisfied with Longmont Ford, and will continue to do business with them. Even though we travelled from a distance 90 minutes south, Jeremy kept his promise and made it worth our while! Also, we plan on telling everyone of our great experience.
JeanneKat
Aug 9, 2011
I saw a 2000 Ford Explorer on the internet and sent an email inquiry to the dealer. Jim Cannon got back to me very quickly and also called to answer my questions. We made an appointment to see the car and meet Jim. Unfortunately, there had been a serious accident with a family of four right in front of the dealership so Jim called me to give me directions to avoid the accident and get to the dealership. We looked at the car, drove it and discovered that (according to their service technician) it had a problem with the O rings which caused a vacuum leak which caused the car to labor when idling. After some discussion, they agreed to fix the problem at NO COST to us! I was pleasantly astounded. Jim has been suffering with a health problem the whole time we have dealt with him and he has been stellar despite his pain. We were treated very well by everyone with whom we spoke about the vehicle. I suspect they lost money on this car but they will make it up with the referral business I will send their way. I am very rarely enthusiastic about a car dealer but this one has totally won me over. I will recommend them to everyone I know.
EthanH
Aug 8, 2011
My experience at Longmont Ford was overall very good. I was looking for pre-owned vehicles. They had the vehicle I was looking for at a price I couldn't resist. Joey was willing to work with me as a first time buyer, even accepting my old beater of a truck as trade-in. Joey has an enthusiasm for what he does. This sometimes comes off as a little pushy, but nothing at all like I'd experienced at other dealerships. I think the pressure was only put on because another family was looking at the same vehicle I was. This was definitely not enough to put me off from this dealership. They work to get you into the car you want at the right price and even found me very good financing. I would definitely recommend them to my friends and family in the area.
Supesrh
Aug 8, 2011
This is the second vehicle the i have had Ed help me with. He is the reason that i went to Longmont Ford for a new vehicle. I trust him and would recommend him to anyone.
ssuedm
Aug 6, 2011
Salespeople were informative but not high pressure. We didn't get multiple phone calls at home or rushed to make a decision. Sense of real teamwork at the dealership; everyone was willing to help.
bearrich1
Aug 4, 2011
Jeremy was excellent in customer service assistance. The only issue we had was not related to Jeremy, but to the dealership with regard to a $399.50 dealer handling charge that was referenced in fine print. We would recommend that the $399.50 be shown upfront as part of the price and not added later.Barry and Jennie Richards, (719) 325-9926
greginfiniti
Aug 1, 2011
My wife and I drove to Longmont looking for a specific advertized car. We met with Vico Antillon who was very professional, pleasant, and we had a very non-pressured discussion about the vehicle. We ended up buying the vehicle and the whole process has restored my faith in dealing with dealerships!! From Vico to the finance guy - I believe his name was Josh - to everyone else my wife and I encountered at the dealership, it was a very, very positive experience. I would highly recommend Longmont Ford and sales agent, Vico Antillon. It is the way a car-buying experience should be!!Greg
Ra0486
Jul 31, 2011
I originally came in looking for a used Focus. I had spoken with Bj before coming in and he gave me all the inventory on the used Focus' Unfortunately I did not find a used one I wanted so he suggested checking out the new ones because of the options such as the my ford touch! He showed me how it worked and I fell in love with the car and the technology!
Sammysn88
Jul 30, 2011
Vico was helpful and direct no run arounds with him. Gave a good fast deal! I was in and out and on my way in no time
jr95
Jul 29, 2011
My wife and I recently purchased a used vehicle from BJ. We found the dealership to be a relaxed, non-pressure enviornment. Great vehicles and prices. BJ is a very easy-going knowledgeablee salesman with any make or model. We have referred some close friends who are looking to buy. Great new/used lot. Keep up the good work BJ and Longmont Ford!
jsgla
Jul 29, 2011
I would reccomend this dealership ,because the staff is highly trained and it makes buying a car easy and fun ,have bought 2 cars from there and family and friends aswell 5 star dealership ask for Vico Antillon ,great sales rep.
mj150
Jul 29, 2011
I bought a new truck from Longmont Ford and BJ was very knowledgeable. I had shopped at several other dealerships and was not impressed with their sales team. BJ was able to answer or find the answer to any question or concern that I had. I would highly recommend BJ to anyone and I will continue to purchase my cars thru him.
noprob
Jul 28, 2011
No going back and forth on price, When noticed there was only one key, Sales person worked to make me happy. Buying process through finance was normal but there was no going back and forth on price. Reasonable price and quick transaction. in by 7 PM out by 8:30PM with my new to me car.
jazzwo
Jul 27, 2011
I spoke with two people and they answered all my questions and concerns. I purchased a ford from another location and now I wish I had purchased from Longmont Ford. They were all much more helpful and informative. If it were not for the losing the $500 deposit I would get the car from Longmont Ford. ~Jasmine
lmerina1
Jul 27, 2011
Jim was great to work with. Helped make my 6 year old comfortable. Listened to what we asked for and worked within our perameters to find the best deal for us. Thanks Jim!
matthewtrierweiler
Jul 27, 2011
This was my third visit to Longmont Ford to purchase a vehicle. The usual salesperson I had worked with before had moved on to a different dealership, but Vico stepped in and did a tremendous job. Longmont Ford always has tremendous stock to choose from, and their prices are very reasonable as well. Vico was extremely friendly and funny, and just overall great to work with and he has a very professional work ethic. So go and visit Longmont Ford for your next vehicle purchase and ask for Vico to help you. You will not be disappointed. Josh in financing was also great to deal with. He actually asked my wife and I to come back in the following business to day to resign docs., as he worked hard to find us a lower interest rate on our financing than we had the day we bought the vehicle. Overall, jsut as great dealership to work with, and we will be back for our next vehicle.
robferola
Jul 27, 2011
We worked with Jim Cannon. My girlfriend had previously purchased a car from Freeway Ford and we felt she was taken advantage of and overcharged. I explained this to Jim and he was great about helping us out, giving us what our available options were and helping us find a solution. I would recommend Jim to anyone in the market for a vehicle.
markman69
Jul 24, 2011
Searched long and hard for the Mustang I wanted and literally found it at just two dealerships in Colorado, drove 1 hours to Longmont to buy my new car. I can't express how glad I am that I went with Longmont Ford. Ed Trejo in Internet Sales and Brent Robbins (General Sales Manager) made this my best buying experience ever. I've purchased at least 20 cars in my lifetime and I have never received such a good deal on a car in my life (way below invoice). I'm not saying everyone will get the same great deal I got (many factory incentives), but I will say that you can expect the staff to be courteous (very formal), professional and extremely helpful. Guarantee the next Ford I buy will be from Longmont!
mastro
Jul 22, 2011
Ed Trejo and the entire team at Longmont Ford have been an absolute pleasure to work with. We've gotten to know Ed well over the last few months. He has always been receptive to our inquiries, and he's never subjected us to high pressure sales tactics, only high customer service. I was very comfortable working with Longmont Ford, and highly recommend this dealership.
jo.vroman
Jul 21, 2011
I was so pleased with the service and knowledge of Joe. As a woman I am often skittish to enter a car dealership. I was very suprised by how well I was treated and felt no pressure during my experience! Nice work Joe Truijllo you deserve a raise!!
neve7
Jul 20, 2011
We came in and were amazed that this was a no pressure dealership. They answered all our questions and were very nice about staying late since we got there a half hour before closing to buy a car. The salesman Jeremy made everything come together fast since we were there late and he knew we were tired. I will recommend this dealership to family and friends and when I am ready to get a new car I will look here first.
fentresa
Jul 20, 2011
Jeremy was surprisingly knowledgeable and professional to deal with. We drove in to Longmont to check you guys out on the advice of a friend and it was well worth the trip. We ended up buying a new Acura, but enjoyed our experience very much. We will refer you in the future, and Jeremy as well.
Kristina Rogers
Jul 19, 2011
Jim was a great guy. No games were played and he was helpful and straight forward. He was very funny and so low pressure. I will buy from him again if ever in the market to buy another vehicle. A+ Service we received.
Tenpin300
Jul 16, 2011
Gary called us after we submitted an application on line. He was very friendly and helpful so we decided to drive from Littleton to Longmont to see if he could help us and he did! He made us feel comfortable and welcome and walked us through the process of buying a vehicle with no stress. He was on top of every aspect of the deal, including making sure that the car was detailed to perfection by time we were ready to drive it off the lot. Gary was amazing, the dealership overall exceeded out expectations, and the drive was well worth it! We will definitely do business with Longmont Ford, especially Gary, in the future.
mountainman010
Jul 14, 2011
I've been a long time customer of Zac Matteson in Service, so when it was time for a new truck it made sense to go to Longmont Ford to buy a new one. Joe Trujillo was great to work with and made the process easy.
S. White
Jul 14, 2011
I bought two cars within two months of each other. Both experiences with Joey were great. I appreciate all that he did and will recommend Joey and the dealership to all in Durango.
danmahoney
Jul 12, 2011
Ed Trejo is a great represtentitive of Longmomnt Ford. It was a pleaseure to do business with him and I would recomend anyone looking for a car to call Ed. Thanks Ed.
jjones61
Jul 8, 2011
Joey was very pleasant to work with. He listened to our concerns and answered all of our questions. We went to Longmont Ford so we could buy local and we are so glad we did!
Lene Canizares
Jun 30, 2011
We are very happy with the service we received from Ed Trejo Jr. when buying our Dodge Durango at Longmont Ford. Ed also helped us with some minor issues on the car, after the purchase. We will definitely recommend Longmont Ford to all of our friends. Best regards, Lene and Dani Canizares.
Blacky
Jun 30, 2011
My experience at Longmont Ford was great! I was very nervous about looking for a new car because I didn't know what to expect. I was afraid that I was not going to understand the language and that I would get pressured into buying something that I really didnt' want. I actually made several stops at different dealerships before stopping at Longmotn Ford; I am very pleased that I decided to make the stop. The staff was friendly, honest, and worked really hard to help me find what I was looking for. Thank you for my Beautiful Car!! I love it... Even after my purchase, Ed is still willing to answer questions that I have. I am very appreciative for your help. Patricia Moreno303.359.4090
evab
Jun 30, 2011
Ed was very helpful He listened to everything I had to say.He took his time and answered every question. I will come back to see Ed when I buy a truck or SUV in the future. He was very knowledgable about the vehicles in the lot. Thank you Ed.
tchaps7
Jun 27, 2011
personell went out of their way to give a me the deal i could afford. i appreciate the honesty and professionalism of the gentlemen i delt with.
anthonytessa
Jun 25, 2011
They worked hard to get us a good deal and worked with us to get a payment we wanted. They were very nice, friendly, personable and understanding! They stayed very late on a Friday night to help us get what we wanted. We had a wonderful experience with these 2 gentlemen.
arvlb
Jun 25, 2011
I worked with Jeremy Breslow on a vehicle I found on line. He was very friendly and helpful. He had The pre-owend Escape ready for me to test drive when I arrived. Upon further checkingmy husband noticed what he considered ( as did I) that there was a problem with it and we were no longer interested in it. He still continued his friendly and courteous after receiving this news. When he placed a follow up call with meto see if I had found a vehicle he informed me he had asked the service department to take a look at that Escape. They determined that it had a problem so extensive that the decided to wholesale the vehicle.This was NOT a certified pre-owened or I'm sure they would have found the problem then.
Deherrerae
Jun 24, 2011
The salesman was awesome! We test drove atleast six vehicles. Vico washed them all so I could look at imperfections. I would buy another vehicle from Longmont ford because my Vico was great!
mgmoncada
Jun 23, 2011
Our sales person was very helpful. He spoke Spanish, which is our language of choice and was not a pushy sales person. He showed us all the options the dealership had to offer based on our needs and budget.
Armada1
Jun 22, 2011
We did not buy our new from this dealer but..we went to test drive an aramda there today and our sales rep was awesome!! He was friendly informative and most of all NOT pushy! If they had had what we were looking for we would have bought it on the spot! Thank you Longmont Ford for being a great!!!
anbc83
Jun 16, 2011
I purchased my vehicle from BJ. He was a very kind and knowledgeable salesman. I was referred to him by a family member who had purchased their vehicle from him. I personally dislike the car buying experience but he made it easy and pretty enjoyable! I was very pleased with him and the overall experience. Longmont Ford is a great place to buy a car! Ask for BJ Conklin you won't be disappointed!
anthonycw
Jun 15, 2011
I had been searching for a truck for about 2 months and came across one online at your dealership. I called the Internet Sales number and Jim answered. He was very friendly and answered my questions well enough to entice me to come down from Fort Collins and take it for a test drive. During the test drive Jim was very friendly and informative about the truck and some of the features of the newer Ford trucks. As we worked on an agreeable price, Jim was very friendly and very "low-pressure", which I very much appreciated. We finally worked out terms I liked and I drove my '08 F150 off the lot and couldn't be happier. I'm definitely recommending this dealership to my friends and co-workers.
brutsman
Jun 15, 2011
Brent and Mick worked really hard to get me into the truck that I was interested in. They were very informatative and helpful. Thanks Longmont Ford.
carol scolari
Jun 15, 2011
The dealer was interested in selling a car and they pushed pretty hard on it. Fortunately, we felt that we got a good deal and a very good car, preowned with very low miles and in great condition. Pushing hard extended to financing although we arranged our own financing and were committed to it.
pburgener
Jun 13, 2011
We were looking for an Expedition, and we picked a used one. Had a few problems and were moved into a new one. Had a great experience through the whole process. Treated very well and all issues were handled professionally. Thanks. We have recommended friends who also bought here.
ceffaroo
Jun 12, 2011
We were looking for a car on a tight budget and BJ found us a great deal! We traded our 1998 Malibu for a 2010 Hyundai Accent. BJ was very patient with us as we got our insurance company to fax over our proof of insurance and get full coverage for the Hyundai. He worked with us to make sure we were happy with our payment plan and we never felt any sales pressure from him or anyone else in the dealership. I would definitely recommend Longmont Ford to my friends!
ammboulder
Jun 11, 2011
Everyone at the dealership was very nice and welcoming. My salesman was honest with me and was willing to work with what I needed and also wanted. Gave me an amazing deal, and I would highly recomend him along with Longmont Ford.
gcarlyle
Jun 9, 2011
I purchased a 2010 Expedition from Mick, and I was not your regular area customer. I had to deal over the phone and Internet as I was a Canadian client. Mick was very accommodating and answered all of my questions by phone and email in a timely manner. I was 1,100 miles away and he made the whole buying experience straight forward and simple. All I had to do was wire the money to the dealership and when I flew down to pick up my vehicle, he had all the paperwork ready to go. If I purchase another Ford I will definitely call Mick, I have also told neighbors and friends here in Calgary to contact him.
jrichardd
Jun 9, 2011
It was great to go to a friendly small delership and work with people that care. We were met at the door and asked what we needed, offered water and showed vehciles that met our needs. The purchase moved very smothly and any requist that we needed were met with a smile. I will recommend this dealership to my friends.
Carolbella
Jun 1, 2011
I needed a used truck for work use, and had shopped online prior to coming down. I was recommended to Longmont Ford from a friend.(They had recently purchased a truck) Ray greeted me and was friendly, knowledgeable and not pushy.He was interested in what I needed in a truck in order to help match the right one for my needs.It was honestly one of the smoothest car/truck purchase I have ever made, due to the fact that his interest was what I needed, listened and responded very well to that. Thank you!
becky_2279
May 31, 2011
Gary was very professional and kind. He took time to understand my situation and what I needed. He explained every step of the special financing program I needed to finance my car. He mad sure I understood and I could afford what I was getting into. He did not make me feel bad because I needed special financing, but explained it as an opportunity to improve my credit. He made sure I was comfortable with what I got into. He was great in all aspects and I would recommend him to anyone I know. I love the care I have now. Thanks Gary!
bwsmith81
May 28, 2011
Gary spent the entire day with us, literally 7 hours to ensure that we were in the car that was best far us & also the financing that was best for us. We have less than perfect credit & he took the time to explain everything to us & went to five different banks to get us the best deal for us & our family. He never once became inpatient with our situation. There were other suv's that we were looking at when we came in & he was honest with us & told us that yes he could probably get us in those but honestly they weren't the best for our situation. Instead he showed us a suv that had just been traded in 3 days before & drove us over to where it was being detailed. It ended up being the perfect car for our family & he spent the next couple of hours getting the best financing for our family. He didn't have to do any of this! Especially the financing part, he could have brought us the 1st or 2nd offer & told us that with or credit that was as good as it was going to get but he went back 5!! times until we were happy. Thanks to Gary we were able to leave that day with a car we are in love with & loan that didn't make us have a panic attack. Gary is a one in a million car dealer & our family will bring our business back to Gary & Longmont Ford for years to come & also recommend everyone we know.
jody peterson
May 17, 2011
Vico was willing to take the time to talk to me on the phone and answered all of my questions. I had been shopping for the vehicle I purchased all over Utah, Wyoming and Colorado. Longmont ford had exactly what I was looking for and at a lower price than I had found anywhere else. Even though i live 350 miles away,Vico was willing to hold the truck until i could drive down and check it out. My overall experience was great. Everyone I met was professional and very knowledgeable. I would definately recommend this dealer to my friends and family.:)
fuzzydoug
May 15, 2011
My wife and I did our homework (web surfing) ahead of time so we went out "shopping" to look at 4-5 alternative (SUV) vehicles that would meet our needs (Ford vs Chevy vs Toyota vs Dodge etc). Longmont Ford happened to be first stop. Our Ford choice was a specific 1 year old Ford Expedition that had all the features we wanted. Vico took us right to the vehicle, was Very knowledgeable about all the features, pointing out good AND bad points, and took us on a test drive. Very professional, very personable, no back-and-forth with some manager about offers and counter offers. They gave us fair value for our trade-in and we were out of there in just a few hours (Took us waiting a little while, while they made us a spare set of keys for our new Expedition.) This has got to be easiest purchase experience for us, so far. Oh, appeared to be lots of alternate selections; although we knew specifically what we came for.
spiffytiffy350
May 14, 2011
We recently purchased a used car from this dealership and after we signed papers and got the car home, we drove it around at night, this is when we realized that the front headlight did not work properly and that the dash lights randomly shut off and then turn back on. I drove the car back to the dealer and told them about the problems. I was told that we already signed papers and that they knew the car had these issue and decided before we bought it they where not fixing it. Earlier today I noticed a missed call from them and hoping that they had decided to fix these safety issues I called back. The person that answered the phone was extermely rude and told me she had no clue who called or why I was calling them. I would never recommend buying a car from this company. The staff is rude and they are okay with not fully disclosing safety problems involving their cars before you purchase them.
tintala
May 12, 2011
I had a tune up for 1800.00, they replaced my plugs and wires just for that, so a little over 2 yrs later, I need the same thing done!?! For the same price??? I had to take out a small ccd loan just to pay these scammer thieves..... My plugs and wires should not have gone bad in 2 yrs and FORD DEALER LONGMONT should have honored my issue! What a total and complete rip off!
Deters
May 9, 2011
My wife and I went in about 3 PM with the intention of looking over used Escapes. They had several which were appealing but did not meet our objectives of being late model and 4 cylinder. Mick showed us a 2011 model which had the primary features that we desired. We test drove it but could not come up with a mutually agreeable price. Mick's boss (sorry, cannot remember his name) came up with an lower cost alternative (XLS rather than an XLT). We worked on some cost issues and eventually bought the 2011 XLT. a really sharp car that we both liked. We effeciently finished the deal and was out of there by 7 PM. Mick and his boss treated us respectfully and in a time efficient manner.
TaniaMcEvoy
May 5, 2011
The absolute worst car repair experience I have ever had! I signed off on one service and was charged for extra services that I did not approve and then was not given my keys without paying. I brought the car in to find out why the turn signal was bad. They ran a transmission check and charged me $110 for it. When I told Josh that the transmission was under warranty at another shop and I already had an appointment there he still charged me for it!
Brendagraffis
Apr 30, 2011
This was the easiest car deal I have ever done. The whole deal was done in less than two hours from when we walked on the lot. We had not intended to buy that day, we thought we were just looking. However, since we knew we would be buying in the near future, and because the deal was SO GOOD on just the car I wanted, we bought it on the spot. We were treated coureously and respectfully by everyone, especially Joey, and are thrilled with my new car.
katcar72
Apr 27, 2011
I had a great experience, everyone we met was very nice and experienced, the car was by far in better condition than any I had seen at other dealerships. The carfax for my car were already pulled up on the computer right after my test drive and i feel like everyone was very honest. The financing process seemed to drag on and on but Mick made a great effort to keep us entertained.
ckaustin
Apr 23, 2011
Terrible customer service from the finace people. I found the vehicle I wanted online. Mick and Vico were very helpful over the phone and when I sent my son to test drive. They were very accomadating since I was showing up on a sunday. The complaint I have is with the financial people. I wired my money on a Thursday. They were supposed to have the papers ready to sign when I came on Monday. I rode 400 miles form South Dakota on Sunday, spent the night in a motel, Mick picked me up and we were at the dealership at 8 AM on Monday. The finace people were not there yet. No worry, we went through the car features and test drove. They said the finance guy was not going to be there till 9 AM because he had to take his kids to school. I waited in the lobby from 9 AM till 9:45 waiting for the finance guy. When he finally showed up, they told me he still had to print up all of the paperwork. This took another 15 minutes. I thought they could have had all of this printed and ready for me. Sales guys were great.
Chamo
Apr 13, 2011
Sales person, BJ Conklin, understood and knew what I was looking for. He was very knowledgable about my vehicle. He was honest and upfront. He helped me get the best price and without haggling. The manager worked with me on my trade-in and I was very satisfied with the amount he gave me for my vehicle. This is the 4th vehicle my wife and I have purchased from Longmont Ford. Each time BJ made us feel like family. We will continue to recommend BJ at Longmont Ford to all our friends and family.Sincerely,Lance and Melissa Cervantes
Greg.Theis
Apr 2, 2011
Mick was an amazing help to me and my mother with our purchase (2008 Ford Ranger XL). He was extremely friendly, knowledgeable, and all around good guy. He worked with us really well and answered all of our questions. Even a couple days after the purchase he was happy to help with other questions we had. I would definitely recommend Longmont Ford to anyone and I would highly recommend they work with Mick.
MarchBuyer
Mar 31, 2011
This was just an "OK" experience. We had been looking for a new - yet used - Explorer for quite a while and had actually shopped at several dealers over the past six months. We were kind of waiting for the new 2011 Explorers to come out to see if we would go with one of the new ones. When we found that they didn't offer a V8, and actually had less towing capacity than the older ones our original search was re-invigorated. We shopped a lot on-line and found a good candidate at Longmont Ford's "sister" dealership (Freeway Ford). They even drove it to Longmont Ford for us to look at. So we met with Vico, and drove several of the same vintage. Vico was pleasant to deal with, but kind of implied that any imperfections, like worn tires, etc., would be rectified. We finally ended up buying a very well-equipped beautiful '09 with tired tires that were not replaced, nor were a couple other fairly minor problems fixed (like missing glove box documentation). After the sale we were "pressured" by the finance person to buy additional warranty coverage. That's OK. I understand how money is made. I did not care for the hard sales tactics, however.So, we like the car. We got an OK price. This was a plain vanilla experience.But, for me to recommend a company to others - whether it's a clothing store, ice cream shop, or car dealer - I have to have some reason to do so. Longmont Ford gave me no compelling reason to recommend them.
virago85
Mar 31, 2011
Mick worked very hard to make a deal for a new truck come true. His persistanceand the sales managers willingnesss to work with me were greatly appreciated. Ipride myself on not just taking the first offer to come along, and this did notdeter these salesmen. My hats off to them. Thanks!
juryworldwide
Mar 24, 2011
Amazing service!! Got a better deal than I ever expected. Sean was great and I will refer them to everyone. I didn't have the best credit and Longmont Ford did everything they could to get me the best deal. Other dealers wouldn't even consider me, but Longmont Ford was AWESOME and worked with my credit situation.
dasta5011
Mar 24, 2011
I went in planning on picking up an older used vehicle that I had found in their online inventory. After discussing some financing options, I was opened up to a few other newer, lower mileage, and higher equity cars. I was pretty dead set on what I wanted when I went in, but my opinion changed after going through a few different options. This isn't necessarily a bad thing, as I wouldn't have went through with the purchase if I didn't want the offer. Overall, I'd say it was a great experience.
arnoldndana1987
Mar 16, 2011
I went in to trade my Saturn SUV in because we were upside down on it and also because Saturn went out of business and didn't want to be in a contract on a car that wouldn't do us any good. They worked their behinds off to get us into something else, because of the situation. We drove off of the lot with a brand new car with only 30 miles on it. They were kind and understanding, and like I said they did what they had to and worked hard for us. Thank you Travis and Joey.
shultgren
Mar 16, 2011
We stopped at Longmont Ford to check out their used F150 trucks and were not disappointed. Vico met us within 30 seconds of getting out of our car with a smile and greeting. He was not pushy, very patient. He took the time to answer all my detailed questions and if he didn't know the answer, he admitted as such and researched the answer for me. He respected my opinions and knowledge from the research I had completed ahead of time and found the truck with the exact requirements we were looking for within the price range we were comfortable with. I would definitely recommend Vico and the Longmont Ford dealership to my friends and family and would shop there again.A very pleased customer,Sarah
buckeyemurrays
Mar 15, 2011
We came to Longmont Ford with high hopes and less than perfect credit. Travis Holtman found us a pickup to suit our needs and worked hard to get us the best financing possible. He showed us a couple trucks and went down several financing avenues and the whole time treated us like superstars. Thanks, Travis, for getting us a really nice pickup, the best rate possible, and for all the tips and hints.
mreidle
Mar 14, 2011
We were in a very tough financial spot yet Longmont was still able to get us approved! It took quite a bit of time by the employee but he stayed on with us and the banks to help get us approved at the best interest rate and term possible. Thank you!
jashe123
Mar 11, 2011
I am writing this review,not about an unpleasant experience at the dealership,for the initial experience was pleasant.My unpleasant experience came after they obtained my money,thanked me,and sent me on my way.I live in Colorado Springs,after dealing with several dealerships here in the Springs and not being able to find the 2010 Ford Escape Limited Edition,at a price point that I would be willing to pay I started looking outside the area.I found one online,the model I was looking for,at Longmont Ford.For what looked like a price I could pay,I called to see if the vehicle was still available,before making the 112 mile drive to Longmont.The person I spoke to on the phone said,They had nine to choose from,so my wife and I made the drive.When we arrived we were introduced to Vico Antillon,He was pleasant to work with.I told him what we were looking to purchase,and the price we were able to pay.After very little negotiating,we settled on a price or $59.13 over,my "out the door"price.It was not until that evening,trying to understand the contract,to my surprise,the "out the door"price when you live in Colorado Springs,and purchase a vehicle in Denver,are not the same as you would get in Colorado Springs.The dealer,in Denver,is not required to collect the city taxes for Colorado Springs.They only are required to collect State tax of 2.9% and a 0.1% RTD tax.In essence,after all the taxes are added up,it will require me to pay $1,007.44 to plate the vehicle.Here in the city of Colorado Springs,we pay city tax of 2.5% in addition to,1.0%El Paso County,1.0%PPRTA.THIS ADDITIONAL 4.5% TAX WAS NOT CLEARLY REPRESENTED AT THE TIME OF THE SALE.I would go as far to say,it was avoided like the plague.It was what came next,that really made the car buying experience with Longmont Ford a VERY unpleasant one.I called them to express my concern for what it would cost me to plate the vehicle.In short,neither the sales person nor the sales manager(who was not willing at all to help satisfy my unpleasant experience,and made it sound as if I were only trying to get him to pay my taxes.)had any intention of rectifying the situation at all.The point of my dissatisfaction is,not the money,but the shady way of hiding the additional tax.I hope in righting a review that I will be able to make people aware,that when purchasing a vehicle out side your city limit,know all of the cost's To sum up,my unpleasant experience with Longmont Ford was "BEING HAD".Hope this helps.JA
dtimes33
Feb 27, 2011
My experience with Longmont Ford was very pleasant, I felt welcome from the start. I was ready for the "hard sell", but didn't get it. My sales person (Vico Antillon)asked a few questions about what I was interested in and off we went to take a look at their inventory. After I decided on a car that suited my needs Vico and his manager looked over my trade in and made what I felt was a very reasonable offer that I accepted. After doing all the paper work involved I drove away with what I felt was a very fair deal on the car I wanted. I would recommend Longmont Ford and Vico Antillon highly!
Coyoterun101
Feb 25, 2011
When I first stepped into Longmont Ford's service department i was impressed with the friendly, professional, and welcoming attitude. When it comes to your maintenance, Longmont Service Team really know their stuff. They try to give you the best deal possible for parts and labor. I have purchased all three of my vehicle from Longmont Ford and even if I hadn't, I would still go their for my service needs.Overall I highly recommend Longmont Ford for your parts or service needs.Thank-you Eli Frick for having Colorado's Best Service Team! Sincerely, Brian Hirak
davesabo
Feb 25, 2011
My experience with Longmont Ford was quite a surprise to say the least. I have a tendency to be a little cynical, and honestly, I was expecting a barrage of salespersons fighting for the sale, high pressure sales tactics, and absurd financing based on my credit situation, which is no credit vs. bad credit. From the moment I walked into their showroom, I felt an extremely positive vibe, its as if all my preconceived notions of buying a used car was instantly dispelled and a feeling of confidence and optimism emerged. Once through the door, I was greeted promptly and courteously and asked how I may be helped. This also had a bewildering effect on me as I had to actually request to speak to someone in the sales department rather than the sales cavalry just automatically showing up. Meeting with Special Financing team member Travis Holtman was, in my estimation, the pinnacle of my car buying experience, and the reason I decided to go with Longmont Ford. You know how you can instantly sense upon first meeting someone that they are as honest as a day is long? Enough said. I would recommend Longmont Ford to anyone, unless they are a real jerk, then I'd have to recommend any other. That way I know my peeps at L.F. will be treated with respect, honor and dignity by anyone I send over, exactly the way they treat you!
czeis
Feb 24, 2011
I have had a problem trying to purchase a vehicle from other dealerships in the area as my credit scores are somewhat less than steller. However, Travis never stopped trying to get a deal with his finance options until he "closed the deal" and got me a loan. Other dealers quite after one try, Travis never did. He was great, and so was everyone else I came in contact with at Longmont Ford. Longmont Ford is now my number one place to purchase a vehicle, and the ONLY place I would recommend to my friends. Thank you, thank you, thank you.
2mckays
Feb 23, 2011
I have got 2 cars through Longmont Ford and both times the experience has been good Greg (finance manger) has been great to us keep up the good work longmont Ford I gave this rating becouse each experience was a good experience i would recommend them to anyone
reeferette
Feb 23, 2011
Travis Holtman was extremely helpful in our new car search, from start to finish. There was one issue regarding an included feature and Travis took ownership of the problem and resolved it immediately. For that we are very pleased and thankful. They were friendly and respected our time. We felt very comfortable at the dealership. The overall feeling my husband and I had was that everyone there wanted to help. We also didn't feel like we were being taken advantage of. I would definitely recommend Longmont Ford!
jtnovara
Feb 21, 2011
Greg Alore is so great to work with. Longmont Ford is wonderful sponsor for our local high school teams. We are from Silver Creek High School Cheer and Greg helps us to set up a car wash in the spring of each year. They also sponsor us to help our local community when we hold a clothing drive and a food drive for the OUR Center. We also worked together recently to hold a toy drive for the Kindness for Kids Christmas Program. Greg and his crew are very knowledgable about their products and are very friendly. I would definitely recommend Longmont Ford for any future car purchases.
f2011150
Feb 20, 2011
Mick Therkildsen, sold me on a truck. I needed one but wasn't set on buying one here. He really cared about what I was interested in, showed me every option, and did an overall great job on selling me a truck. I would recommend buying a vehicle at Longmont Ford.
Mike Mullen
Feb 19, 2011
Gary's approach, demeanor and customer service was everything expected from a professional salesperson. The dealership is clean, well organized and easy to access. Sales management is knowledgable and courteous. Inventory was easy to access through the website and accurately representd.
rkdiefenbach
Feb 19, 2011
Great friendly and helpful salesmen (Mick & Jim). First time in years that vehicle purchase was a pleasure. Travis in financing was great and very helpful and when I had to have something serviced the next day Chuck in service was very friendly and helpful. Great overall experience and will definitely consider Longmont Ford for my next vehicle service.
kerri75
Feb 17, 2011
THis was my 1st time buying a car. The staff at longmont ford were incredible.Gave me what I wanted,explained everything, & most importantly they were not the cheesey,overbearing, creepy kind that I came across at other dealerships. best experience ever!
gregwhipkey
Feb 17, 2011
Great service on my wife's 09 Escape. I appreciated the way in which they communicated with me throughout the service. I also appreciate not getting the "run-around" and having the problem fixed as observed. Also, getting the car back yesterday really helped us out since it is the only vehicle in which we own.
grapeater123
Feb 16, 2011
This transaction was smooth and painless thanks to Vico at Longmont Ford that I have since recommended the dealership to my sister as well as a few of my friends that are in the market for cars. My dad was very impressed and I must say that is a hard job so Thank you to Vico and Longmont Ford for making this an excellent experience. Janet K. Pochop
scottleiding
Feb 14, 2011
I have had the opportunity to deal with Longmont Ford on a bit different level than most. Through Greg Alore, Longmont Ford has been a prominent sponsor of Erie High School Athletic programs. In particular they have sponsored the Track and Cross Country teams of which I am the coach. Last year I was in need of a new vehicle and knew I wanted to buy a Ford. I was able to deal with Longmont Ford on a personal basis. I have had nothing but a great experince. Their sales staff was great. I have purchased parts and accessories from them and I have also had some work done in their service department. I have nothing but good things to say and would and have recommended Longmont Ford.
Jeshardy1221
Feb 12, 2011
Gary was amazing, We started out on the phone got preapproved and went down and he had 3 cars picked out and the first one we saw, we were sold. It fit us so well. He asked about us and our family and also shared a little about him. He is so down to earth and made sure that the car we choose was perfect for us, which it is. Longmont ford is very very lucky to have him, and I already starting referring people his way. Thanks again to Longmont Ford and to Gary!!! We love our car!!
dlvogler
Feb 11, 2011
Mick was great and worked with us to trade in a not-so-new car for a Ford we knew we wanted at a price we could handle. He brought the car inside the dealership on a very cold night so we could take our time looking. We didn't feel pressured, and we left feeling we got a fair deal on a great car.
kshreves
Feb 11, 2011
Sean and Chaz were very friendly. They didn't talk down to me or make me feel pressured into buying something I didn't want or need. I didn't end up qualifying for the car I originally went there for but the car I got is amazing and I love it. They did what they could to get me the lowest payments they could.
msbowie1
Feb 8, 2011
Very Patient and very informative. Willing to answer all the questions. Made the buying experience less painful. Willing to help with financing process of the vehicle. They are also not pushy people. The dealer also appears to have a good maintenance department.
jsurv1231
Feb 7, 2011
This was the best car buying experience I have ever had. Mick helped me in every way, and I will deffinatly be back for future purchases. I got a great price on my vehicle, and am very happy with it. I would recommend Longmont Ford to anyone. The staff is great..
godfather51
Feb 7, 2011
Great man to work with, very helpful in the community. Longmont Ford has been very active in the community also by donating to myself and the local athletic teams. Also Mr. Alore was very generous when it came to sponosoring me in my All State game and i would reccommend anyone to this company!
karihayden
Feb 4, 2011
The customer service was excellent from the minute that I came to the dealership. The customer service was very helpful but not pushy at all. Joseph Trujillo was the best sales guy that I dealt with in the process of deciding what kind of car I would purchase. I was given a great price without having to hassels with them. After purchasing the car they have been just as helpful as before the purchase. I would recommend this dealership and Joseph Trujillo to anyone!
john.bee
Feb 3, 2011
Had a very pleasant experience purchasing a truck here. Initially talked with Jim who was very helpful helping us determine what options, etc. were available. He never tried to 'sell' us, just helped educate us. We went in a few days later to purchase and Jim was with another customer so we worked with Vico. The experience was just a good with him too. I can say enough about process.By the time we finished, we had met the sales manager, finance manager and a few more who helped us move items from our trade to the new vehicle. All this at -3 degrees. Everyone was pleasant and helpful.We ended up getting the vehicle and deal we were looking for. Everyone we worked with listened to us and our needs.I would highly recomend this dealership.
ajyakich
Feb 3, 2011
Joey was a very nice and accommodating sales person. He was friendly and went out of his way to meet our needs. I worked with a manger and a few other employees. I was overall very satisfied with all employees at Longmont Ford. The quality and price of my new car is great!
caixi
Feb 2, 2011
I had very positive experience both when I bought my car 3 years ago sold it back this week, very friendly and efficient dealership. I would highly recommend Mick, friendly and knowledgeable, willing to take extra effort to ensure 100% customer satisfaction.
Monty59
Feb 1, 2011
Great, the sales person worked hard to get me the right deal while making this a good buying experience. I was presented with a sweet Truck deal that I don't think I could have gotten any where else. I highly reccomend the sales team at Longmont Fordland.
Buckx2
Jan 31, 2011
I could have bought this car from any dealer in the state thru the "X" plan with my company. I selected Longmont Ford because I knew BJ worked there and had for years. When I was buying the car BJ took great care to make sure I understood how everything work and spent the right amount of time to make sure "I got it".
HDagel
Jan 30, 2011
I greatly appreciate the lengths that Travis and Greg went to to help me in the process of purchasing my new vehicle. I feel as though they literally bent over backwards and that's not something you see when you purchase a vehicle from any dealership. Thanks to both of you, you have no idea how happy you have made me. (Thank God for second chances!)
michelebrannigan
Jan 29, 2011
Hi Guys,We just wanted to let you all know what a great experience it was working with all of you. Your courtesy, professionalism and sincerity are appreciated. We can honestly say that it was the best car buying experience we have ever had. We will highly reccommend you to any of our friends who are looking to purchase a vehcile.Thanks again,Michele and Mark Brannigan
MTTBZ
Jan 28, 2011
I RECENTLY PURCHASED A NEW 2010 FORD FOCUS AND AM VERY HAPPY WITH LONGMONT FORD'S CUSTOMER SERVICE AND EXTREMELY HAPPY WITH MY CAR. I THOUGHT THAT JESSICA WAS A GREAT SALESPERSON. NOT ONLY WAS SHE VERY KNOWLEDGEABLE ABOUT THE VEHICLES I WAS LOOKING AT, BUT HER PERSONALITY WAS VERY ENTERTAINING. SHE WAS QUITE GOOD AT LISTENING TO WHAT I WANTED, BOTH IN A VEHICLE AND IN MY BUDGET. AFTER PICKING OUT THE CAR I WANTED, SHE TOOK THE TIME TO GO OVER EVERYTHING WITH ME, ESPECIALLY THE SYNC SYSTEM, WHICH I HAD NEVER HAD. I HAVE EVEN HAD TO CONTACT HER AFTER MY PURCHASE WITH SOME QUESTIONS AND SHE HAS NOT FAILED TO BE AVAILABLE TO ANSWER THEM. I FIND THIS TO BE VERY REASSURING. JESSICA DIRECTED ME TO CHAS FOR FINANCING. HE SEEMED QUITE PERSONABLE AND VERY THOROUGH. HE EXPLAINED ALL OF THE FINANCING THAT WAS AVAILABLE TO ME ALONG WITH OPTIONAL WARRANTIES AND INSURANCES. HE ANSWERED ALL OF MY QUESTIONS REGARDING THE WARRANTIES. IN THE END, I CHOSE ONLY THE GAP INSURANCE, WHICH MADE SENSE TO ME.I EXPLAINED THAT I WAS ON A BUDGET AND THAT I FELT COMFORTABLE WITH THE MANUFACTURESWARRANTY THAT CAME WITH THE CAR. HE EXPLAINED THE POSITIVES AND NEGATIVES OF MY DECISION BUT WAS NEVER PUSHY WHEN I DECLINED.OVERALL, I WAS VERY HAPPY WITH MY EXPERIENCE AT LONGMONT FORD. JESSICA (AND CHAS) MADE IT A GOOD DAY. I WAS HAPPY WITH THE OUTCOME AND I LOOOOOOVE MY CAR!!! THANKYOU LONGMONT FORD!
FOXRUN2
Jan 28, 2011
Mr BJ Conklin is unquestionably the best salesperson I (we) have worked with in our history (and that spans 74 years). He is not only skilled in all areas of the sales process; more importantly, his detailed knowledge in all areas (eg: mechanical electrical etc.) of the product lines is unsurpassed and accurate. His followup on minor deficiencies was immediate and thorough. We both agree that because of Mr Conklin and our satisfaction with the vehicle we purchased, our first visit for a future vehicle would start at Longmont Ford.Richard D Burtness
dmsigner
Jan 27, 2011
I've been looking for a very specific vehicle for over 5 months and finally one came in. The car looked to be in excellent shape and the independent vehicle check resulted in very minor work needed, so the deal was made. Brent and Macaria were easy to work with and provided top-notch customer service. I'd buy from them again.
Wrmeek
Jan 26, 2011
Jim Cannon was very patient with us and especially with our children. He was not pushy and patiently listened to our concerns. He did not try to push cars on us that we were not interested in. Thanks for your help. We are excited to drive our new car.
dmeintzer
Jan 22, 2011
Gary was great! Gave me the deal I was looking for on a used car. He was very friendly and we didn't have to haggle. I hate that. Good experience all around! Great car and I am still waiting for my wife to let me drive. Thank you Gary! We will be back to see you again when the next need occurs for a vehicle.
lucy.0626
Jan 20, 2011
Last week I purchased the new Ford explorer from Longmont Ford. If you are in search for a new SUV you must check out it out!!!! I received great service once again from Joseph Trujillo. This is my second purchase at Lgmt Ford and the experience and service was exceptional!
clarkfb
Jan 19, 2011
I would never hesitate to suggest anyone deal with Longmont Ford. They are the easiest to deal with. Travis Holton is a great sales person. Will go the extra mile to help a sale. Keep him around.Feel free to contact me at303-245-2226Frank ClarkTravis went out of his way to pick me up as I didn't have a way to the dealership. Again, I note of how good Longmont Ford takes care of it's customers.
ColoradoGal
Jan 19, 2011
Jessica did a wonderful job and made the process nice, easy and quick! We would recommend our friends and family to this dealership and sales person. This is the 2nd vehicle that we have purchased from Jessica and when we are interested in buying a 3rd vehicle, Jessica again will be our sales person!
DenverBroncos
Jan 19, 2011
I just purchased a used vehicle from Longmont Ford and I'll have to say it was the best buying experience I've ever had! Joey Trujillo - salesman that I worked with was unbelievable! His knowledge of every used vehicle on that lot truly amazed me! His friendly attitude and sense of humor was enlightening and really made me feel comfortable and at ease buying a car there because of his honesty and input on every car I showed interest in! And, no PRESSURE whatsoever which also surprised me! I am very happy with my vehicle and will refer anyone I know to Longmont Ford and to definitely ask for Joey! :) Thank you Joey for helping me get into an awesome deal and believing in your business!
CustoMer10
Jan 18, 2011
I bought a Dodge charger from this dealership, little did i know it had problems i was not made aware of. A year down that line it appeared. Independent diagnosis show that the problem is from LF but the sales manager is so UNFRIENDLY) to help and the salesman(who sold the car) so busy to listen to you
swickstrom
Jan 17, 2011
Vico did a great job of helping us get in to the new Escape we were really wanting. His boss was a jerk but Vico stepped up and did exactly what we needed him to do. Because of this I wouldn't hesitate to purchase another vehicle or recomend Longmont Ford to a friend. We were also very pleased with the service their Financing department offed. They got us a great rate, made all the paper work as painless as possible and ensured we understood everything we signed. All in all we feel like we got a good deal on a vehicle we loved and most importantly the level of service provided by Vico was outstanding......NICE WORK Vico!
jimc2468
Jan 12, 2011
Vico great guy was impressed with both him and the dalership.Had something that needed addressing about the vechile I was buying, and the dealership took care of them. I think ther great. Tom knows what he is talking about when he recommends Longmont FordAfter I got my van home I noticed there wasn't a spare tire I called Vico, He's getting me one.Definitly Not The Norm ! Thanks again Longmont Ford.Jim C. Loveland
dymeond00
Dec 16, 2010
After going to several dealerships and being offered a low trade-in value for my vehicle, I finally decided to go to Longmont Ford. I was a little worried about the negative equity of my current vehicle. I had also read negative reviews on other sites about Longmont Ford which made me very skeptical as well. I decided that things couldn't be any worse than they already were so I decided to go see Travis. He was nice and professional. I could see how important it was for him to get me in a good solid car, increase my credit score in the process, and reduce my negative equity. Long story short, I left with a brand new 2011 Ford Focus. I never thought I would drive this type of car but I love it! Travis listened to what I wanted in a car and gave me 95% of it! I have already recommended Longmont Ford to my friends and family. Getting the paperwork done was quick and nothing like the long drawn out experience I have had at other dealerships. The great customer service did not end at the purchase. I receive followup calls to make sure everything is going good which is lacking with today's dealership. I will definitely go back to Longmont Ford to when I decide to trade in again.
adiebake
Nov 27, 2010
Buying a new car is kinda scary because its a big step in life. Travis nade me feel completely comfortable. He walked me through the process & was very informative about everything. Overall, it was a great experience and I will definitely send my friends andanyone who tells me they're looking for a car to visit Longmmont Ford.
johncuz
Nov 20, 2010
Jim answered all our questions, handled the negotiations in a very professional manner. We were well satisfied with the car and deal. We bought a Mustang from this dealer earlier and were well satisfied so we went back to purchase the 2011 Focus. We would buy from this dealer again.
amatthew
Jul 18, 2009
After about a month of looking, I found a car at Longmont Ford that was only about $5,000 and I was told over the phone that Id been pre-approved for a loan that would make my payments $129 a month for 60 months. After test driving and wanting to buy the car, I was brought into the office of Chas the person who would handle my financing paperwork. He said my actual payment might go over that a bit. I told him that I was told $129 at 60 months and that I can only afford that and that he saw what I was making (very little - $950 per month gross at my two jobs plus I do odd jobs for people). He told me its actually 66 months and it was over the $129 per month. He quickly pulled out a list of many different service warranty packages I could buy. He told me not to look at the numbers yet --- they were as high as $188 per month. I became concerned because I was feeling sucked in and deceived. I said No I dont want it Just the $129 I was promised. Chas said Are you surrrre? I just want to make sure you are protected. It would only cost you $138 per month - only an additional $9 a month- to get the basic protection here. Chad showed me a list of all the things that this basic warranty covered. The car didnt have any other warranty. I asked him So, if I broke down in say, Salida, would I just be able to bring it in and get it fixed?... As long it was one of these on this list of things. Yes! said Chas Its only $9 more per month and you are covered for 36 months or 36,000 miles. I felt, at that point to add a cost of roughly $600 over the life of the loan (66 months) to be protected in this way, would be worth it. I agreed. Then Chas began to make conversation with me now I realize it was the way a doctor makes chit chat to distract you from the pinch of a needle. He just kept slamming down page after page of documents for me to sign or initial. He said, Ok just initial here, here, here, here, here and sign hereAnd where are you from again? Then he tightly folded up all the documents, three ways and stuffed them in a letter envelope.Well, Mr. Polis, I think you know what happens next. When I got home with my $5,000 car, I saw that over the life of the loan I would end up paying a little over $9,000 nearly double the loan. Not because of the dealer fee ($399) - I anticipated that there were signs up all over the dealership announcing that one. Not because of the taxes got that and the loan was made at 7.5% --- so I anticipated that interest but then I saw it - $1,799 for a service protection plan. Wait what what about my $9 more a month? Even at 66 months that is only about $600 this is $1,700 not $600. And not only that there is a $100 deductible every time you bring your car in not just bring it on in if its on this list of things. Bam.
What’s more, Longmont Ford of Longmont has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Longmont Ford. Check out the listings today to find the right car for yourself. Longmont Ford is definitely the best place to buy used cars online.