Used Cars for Sale at Lou Bachrodt Chevrolet in Pompano Beach, FL

Steve Miller

Jun 5, 2016

LOVE THIS DEALERSHIP AND I LOVE MAZDA! I have been getting Mazdas from Lou Bachrodt Mazda for 11 years ( 8 cars), and the service I get from the sales dept. ( Adam Mahmoud and Camille Nehme) is always fabulous ! So is the service -----Since my wife & I became Mazda owners (2006), we will never get a different brand....we have had the following Mazdas:2006-MX52008-CX92009-Mazda 62014-Mazda 6 (black)2014-Mazda 6 (blue reflex)2016-CX52016-CX92017-Mazda 6 (ordered; dely: August 2016)

Sharon Berry

Jun 2, 2016

Great treatment by all the staff.and fast services

Paul A

Jun 2, 2016

The Service dept. and George were very helpful in taking care of the issues that I was having with my CX 9 Mazda . They had to wait for a part, but had the driver , Kevin, who was a very nice person, take us to a place that was very relaxing to visit. Overall it was a very nice experience , unlike other repair shops had been. Would recommend this place to others. Thank You.

Santos, pedro

May 29, 2016

Jeremy Meyer is The Best SERVICE advisor in the world.

Anna

May 26, 2016

Love this dealership, they take good care of you. Randi was awesome in helping me get a great used car. The service department is friendly and quick. I would always recommend them and will purchase my next car from them.

Debbie Goldberg

May 13, 2016

Jeremy Meyer and Jennifer were most helpful when needed to have my car serviced.

Joanne

May 12, 2016

Scott is an excellent service tech. He answered all my questions and kept me informed as to what was happening with my car. I will definitely have my car service here again

Larry

Apr 9, 2016

I am on my second car from Lou Bachrodt Mazda Pompano Beach. Still a very happy customers!

Neimys Elfourani

Mar 30, 2016

My buying process was Fantastic and professional. Like how Michael Chacon conduct himself.

Ignacio

Mar 15, 2016

Great customer service friendly staff very attentive with their customers

Roig-Watnik

Mar 9, 2016

Excellent regular service experience. I particularly appreciate that this was one of the few times when I didn't have a coupon with me... yet, even before I said anything to the service technician, he took it upon himself to provide me with the discounted rate. This meant a lot, especially in light of my family having bought three cars at this dealership... having been faithful service dept clients... and our home being some 20+ miles away from the dealership. I continue to root for their service dept staffing to stabilize... and become more and more customer-centered.One more thought: I was saddened to learn that Lonnie has left the dealership (allegedly retired), because she more than anyone else I've encountered there truly understood all of the principles of high quality customer service.

G Sheridan

Feb 29, 2016

Came in for my appointment. The service to my car was done quickly and professionally. Will definitely come back.

Justin

Feb 24, 2016

The problem was quickly and adequately resolved. My service specialist was very helpful and informative along the way.

Mazda Lover

Feb 19, 2016

Very happy with service and dealership. Would recommend to others. This is the third time I've purchased a car here.

Mitch

Dec 17, 2015

I called and they got me in fast and out fast.You can tell that our service adviser number 1 priority is customer service.

L. B.L.

Dec 9, 2015

Mr John Jimenez was courteous any the service was good. The convenience of coming to this location is great.

Michelle Mcknight

Dec 7, 2015

Outstanding service, knowledge and care for the customer.

Ken Brown

Dec 5, 2015

Jeremy Myer is the only thing keeping me returning to your dealership. I looked in your showroom doe an equionix ans all that was in there were covettes and mazdas. Made no sence to have 5 corvettes

Nelly

Dec 3, 2015

I set out to drive a few new crossovers with intent to purchase. I wound up considering leasing, but told the salesman I wasn't comfortable doing that because I knew zero about it & I needed to go do some research. He assured me that if I got a better deal, he would match it. So I thought, what did I have to lose? About $3,000. I brought in a copy of the other, comparable (downpayment, term, etc.) offer and they ignored me. I emailed it to them and they ignored me. I responded to an internal review, and the general manager called me, asked me to come in & speak with him about it. When I did I was stonewalled for a few hours while the only person who dealt with me was the sales manager. He offered me a refund of less than 1/3 of the difference in offers. I left. I went back to again ask to speak to the general mgr, to see if he really couldn't do any better than that. He called in the sales mgr who said the refund was also now off the table. In the month after I took the car, I kept giving them a copy of the better offer and they kept asking for it again. Nobody with stellar credit should be led to believe that 400/mo is a "great deal" for a new CX-5 3/yr lease. There are zero-down leases for more expensive cars for less. It was a totally raw deal for me, and they demonstrated to me exactly why people fear and hate car dealers. I recommend going through a car-buying service, or at least completely avoiding this dealership altogether - or both.

Ari

Dec 1, 2015

Love, love, love Loni and Dave! The service went above and beyond.

Stephen J. Miller

Nov 21, 2015

Jeremy Meyer is a courteous, professional and intelligent gentleman to work with. My service experience with Jeremy would rate a A++ .He is a genuine pleasure to deal with.

SHERRI MONCO

Nov 12, 2015

ASLONG AS jEREMY MEYERS IS IN THE SERVICE DEPARTMENT ALL MY CHEVYS WILL BE BOUGHT AND REPAIRED AT THIS DEALERSHIP ONLY HONEST PERSON EVER WORKED HERE AND ALEX IN THE SALES DEPARTMENT IS OUTSTANDING

Valerie Schnell

Nov 8, 2015

I took my vehicle in for routine service and waited while it was performed. It was done in a timely manner and they washed and vacuumed the car before giving it back to me. I have all my service performed here and I have never had a problem. My service advisor makes sure I receive any discounts I am entitled to. I would definitely recommend them to my friends.

Jennifer

Nov 8, 2015

The entire process, from making my appointment to driving off the lot after my service, was easy and stress-free. The employees were very courteous and the service I received was completed within the time table given to me.

Roberta

Nov 4, 2015

Professional and courteous customer service as always!

Tom Adams

Nov 3, 2015

Salesman knew what he was doing and made the vehicle operation much simpler.

Sharon Berry

Nov 3, 2015

Camille made my buying experience fantastic, he was knowledgeable and fulfilled all my needs.

L Llewellyn

Nov 2, 2015

Professional and timely, facility hospitable, thank you. L Llewellyn

Lee S. Haley

Oct 30, 2015

They go above and beyond with my vehicles old and new. I have never left the dealership not satisfied.

Beth

Oct 27, 2015

I wish it were easier to make an appt for my service but the line is never picked up within the service dept.

Frank Gnolfo

Oct 26, 2015

My service rep is Tito. He is a relatively new service rep that I have been seeing when I show up for service. He greeted me enthusiastically and professionally. He is fast, responsive and personable.I enjoy working with him when I need to have my vehicle serviced.

Tommy W.

Oct 26, 2015

Randy was my sales person. I felt she was above and beyond wonderful. Didn't waste my time sitting at dealership. Time wise was the shortest time spent at dealer. The facility is nice. The waiting area needs more comfortable seating when waiting on maintenance. Definitely was an enjoyable experience. I would definitely recommend Randy over and over.

Wendy Christian

Oct 17, 2015

I was completely satisfied with the dealership and with the customer care which I received..

George Kvocka

Oct 11, 2015

A professional, knowledgeable and understanding representative(Jeremy Meyer)in Service. After years of bringing my vehicles in for service, I found that Jeremy is the go-to person I feel comfortable in dealing with for his expertise and knowledge is exceptional.From the back-room(clerical) to the Sales floor personnel, it's a pleasure to be able to walk in whether purchasing or shopping for a vehicle and be greeted with enthusiasm and caring.I am truly a satisfied customer with a positive experience always. Hoping it will always be that way.

Len S

Oct 3, 2015

This service was for a recurring problem, so I was not terribly happy having to go through this a second time. Jeremy was as usual excellent in handling the whole process.

Dr.stefanny Sommers

Sep 30, 2015

I had my car fixed (body only) after a collision ;the bill was over $10000 I bought my corvette from this dealer and had a great experience with the previous manager Marcy and Bryan the tech.for a smaller body repair few months ago The new manager Al is the RUDEST person I ever encountered; he is so impolite,never available and really does not know how to treat the costumer,on top he took twice the amount of time to fix the car than estimated by the insurance. when I got the car back the lights were not working right and he never bothered to call back. I hope this manager will be fired soon. Meanwhile I am going to buy the new Corvette but I sure won't buy it from this dealer. I feel very bad about that because Jeremy at Service is a real treasure and I will be loosing him.

Gina Williams

Aug 9, 2015

I had a good experience everyone was friendly and efficient n

Shellie Carroll

Aug 7, 2015

After having issues with my vehicle Mark in the Service Department was extremely knowledgeable and friendly having resolved all issues in a timely and professional manner. I highly recommend Lou Bachrodt Chevrolet/Mazda for sales and service!

Julio Ramirez

Aug 3, 2015

Great customer service, they will go out of their way to help customers, I need it a part and the service adviser will call to give me updates and follow up to make sure it does not fall through the cracks,

Labird

Jul 20, 2015

Thank you, Buddy S. for a great experience. Who says dealers charge more in the service dept.? I found the price reasonable and the service prompt, reliable and helpful. I would gladly have paid more, as I left feeling secure and safe in my Chevy! However, I actually paid less than I would have for my oil change elsewhere, and was able to get full service. Additionally, the car wash made my Carlos like a different vehicle. I am grateful and will return for the fine service next time I need any work done.

Susan K

Jul 17, 2015

Had a good experience buying with our salesman, Emile. He is a good guy and was really pleasant to deal with. We had some pretty specific requirements with our car and they were able to get us exactly what we wanted. They also were incredibly respectful to my son as well. THis car was for him and they really focused on hi and his wants.

Sarah Weiner Jamison

Jul 12, 2015

Everything was handled beautifully and smoothly. Someone met me at my car, opened the door and escorted me in. The process went smoothly, as I had been there before. The agent mentioned that they like to do a tire balance at between 15-20,000 miles on the cars, and since my car was almost there, would I like to go ahead and have that service. I agreed. So, he processed the paperwork and I waited in the very comfortable waiting area for about an hour and 20 minutes. They came to get me and I checked out, All services were performed well and efficiently. I have the service maintenance plan so I only paid for the tire balance, at a very reasonable cost Great service.

Debbie

Jul 10, 2015

I thought needed some repair, but thank god didn't, found out it was an error on a place took my car to have an oil change. Won't go back there will come back to dealership, for the future.

Mazda

Jun 18, 2015

They gave me a quote and then did not stand by it. Delayed my process of buying the car and was a bad experience for a first time buyer

Theresa Saturn Owner

Jun 12, 2015

I had a check engine light issue that was repaired somewhere else two times. Jeremy has some of the best customer service skills of anyone i have dealt with.Tech 7840(can not remember his name) was very helpful explaining the issue. Bill was less than estimate, which of course i am very happy about.I am a regular customer in Coconut Creek, but I will be returning here. It is a pleasure to experience service with a dealership that truly puts the customer first.

On Vacation

Apr 10, 2015

Thanks for making vacation car problems as painless as possible. Buddy, in service, at Pompano was wonderful. Thanks again.

Frank p

Mar 1, 2015

Overall good experience. Service assoc knowledgable courteous

Anne

Feb 19, 2015

I was very satisfied with the service department , Buddy was very efficient , calling me to update me On the cost of what needed to be done and also to let meKnow that the vehicle was ready !!I will definetly be back for the next tune -up for myMazda cx/7 , Thank you ,Anne

Yvonne S.

Feb 17, 2015

I just had an oil change this time, but the service was excellent. I had an appointment which was honored and that has not always happened in the past. I worked with Jeremy Meyers, and he is the best at customer service.

Guy Lajeunesse

Feb 6, 2015

I was vert satisfied i was Thrse for a ligot engine on and they were able to fixte th problem

Spark fan

Jan 30, 2015

I very pleased with everything...from the sales to service...thanks to Dean and staff. Brenda.

Beverly Rickert

Jan 27, 2015

Recall repair was done in a timely manner. The service was efficient.

Cheryl Townsend

Jan 9, 2015

I love this car dealership. The service dept is amazing. Buddy is very knowledgeable and helpful. I will return for all my service needs. Thank you!

Rachel

Dec 26, 2014

Was greeted by Dean. He took care of all my cars needs in a timely and professional manner. WI'll be coming back for my next service even though I live closer to your coconut creek store. Thanks Dean!

N

Nov 1, 2014

I had a really bad selling experience they increase the prices at the end had to leave the store and the car is a defensive car this will be my 4th time taking the car back I will never go to that place again or buy a mazda.

Bill G

Oct 31, 2014

Casey Salman has been my point of contact for service at Lou Bachrodt Chevrolet for 5 years. He offers an honest approach to my maintenance needs, and is completely upfront pertaining to the cost associated with any repairs. Others at this facility have tried to intercept my business, but my loyalty is with Casey. Give him a try on your next visit. And no, I am not a personal friend of Casey or affiliated with this business at all...I just like seeing the good guys get some credit!

michael cale

Oct 28, 2014

i got my car serviced and Dino Lauricella was great

Kenneth York

Oct 27, 2014

I am very pleased with the purchase I made. Know what you can spend before you go in.

Kimberly waskiewicz

Oct 26, 2014

Very happy with all the staff and service very professional

Nameless

Oct 24, 2014

Great experience. Staff was friendly and courteous. Would def return

Mattlj

Oct 6, 2014

I purchased my Chevrolet avalanche and couldn't be happier. All the people I dealt with were courteous and willing to help. They managed to get me financed with shakey credit, including a repo and non verifiable income. Since I am a bartender, all my money is cash! Thank you everyone there for their assistance!

Sarah the diva

Aug 18, 2014

We went to Lou Bachrodt on the recommendation of our banker as we knew we wanted our third Mazda. We had previously been using another dealer in our area (and not very happy). From the first phone call from Adam Mahmood to the minute we walked in the showroom and met Grayson, our salesma , we were thrilled. Sammy, the financial wizard was terrific too. The entire team made us feel like we were family and I now have the most beautiful red Mazda 3 2014, that you will ever see. I love this car so much. People actually turn their heads to look at her....AHHHH.. I am so happy. Thanks guys.

George Kvocka

Jun 26, 2014

As a customer of Lou Bachrodt Chev Pompano Beach for years, I have to comment on the personnel affiliated with this dealership, whether in the Showroom, Service Area, Office, or Mechanics that service the vehicles. It's a pleasure to deal with the professionalism, understanding and care that these employees exhibit. They have always gone out of their way to satisfy or attempt to statisfy any customer needing assistance. From the Showroom with Mr. Howard Bodner, Mr. Alex Marin,Mr. Adam Mahmood, to Sales with Mr.Camille Nehme, to Service with Mr. Jeremy Meyer, to the Back Office with Lisa & the Ladies to the Mechanics and all the Supvervisory, Sales, & Service personnel, it makes your visit each time a memorable experience. This dealership deserves an award for Outstanding Customer Service and Support and should be recognized as an example of what Lou Bachrodt represents to the public. An example of what other dealerships should emulate.

FuriousJohn

Oct 11, 2013

After boarding a plane in Arkansas to fly to Miami with deal in hand, they sold car to someone else, claiming that someone had "wired the $" without their knowledge. I'd completed all paperwork and made deposit before flying down. The response of "sorry" was simply not sufficient. Very unprofessional.

leana33R

Jul 25, 2013

The service department here always does a great job. Special award has to go to Jeremy!

Ironman

Jul 17, 2013

Over the phone I got a good vibe from the staff on how determined they were to better serve me. The only thing that's getting annoying is their automated everyday emails about the new inventory.

Kristen

Jul 2, 2013

My husband and I just purchased our first car together. Neither of us really knew what this would entail but thanks to the wonderful people at Lou Bachrodt Chevy / Mazda Pompano, this process was easy and painless. We are in LOVE with our new Mazda! our salesman Lester was absouletly fantastic! He took care of every detail for us and made sure we were completely comfortable throughout the entire process! Alex in sales, and Dennis in parts were also extermly curtious and helpful. We would definietly recommend this dealership! =)

Mary J

Jun 15, 2013

I have been searching for a car for a long time and Juan Domingues made my transaction very easy!!!!! Very Happy Customer. Thanks, Mary

SandyBrink91

May 22, 2013

As always, service department did a great job. Special award to Jeremy!

ABC

May 9, 2013

Went to buy a car today. Sales Associate was kind however the manager had the worst attitude ever and he completely lost our sale. Its unfortunate that someone like this is employed here and treating customers with such disrespect. WOW!

Mazda3

Oct 10, 2012

Given the great reviews of the sales department, it is unfortunate that the services department of this particular Mazda dealership (located in Pompano Beach) is run by incredibly unprofessional management and staff. They have repeatedly failed to meet any of their promises (price or time estimates) and are unreasonably difficult to work with. They have ignored calls and messages continuously while working on the vehicle. It is difficult enough to not have a working vehicle for a couple of days, but dealing with poor customer service is the last headache anyone wants. I will never service my vehicle in this Mazda again.

Monique

Aug 6, 2012

Purchasing a Car here at Lou Bachrodt was the best experience I have ever had purchasing a car. They were very considerant of my other financial responsibilities. They really went beyond the call of duty to insure that I drive off the lot with my 2011 Chevy Impala. I am totally satisfied. Great Customer Service.

happy

Jul 23, 2012

Thank you. Great experience. I Will recommend Lou Bachrodt Chevrolet/Mazda to all my friends.

VICKI

Jul 23, 2012

BOUGHT MY PT CRUISER FROM GEORGE AND ALEX VERY RELAXING NO HAGGLE BACK AND FORTH WAS IN AND OUT LESS THAN 2 HOURS CAR WAS CLEANED AND GASED. NICE EXPERIENCE WOULD RECOMMEND.VICKI

Camaro Man

Jul 18, 2012

I knew the car I wanted and they made the process quick and painless. Best experience I have had in many years of car buying.

Adrian

Jul 16, 2012

Bought a car from Alex today in the Internet. The experience was great. No sales pressure and took his time to listen to my needs. I would recommend Lou Bachrodt Chevrolet/Mazda to all my friends.