Used Cars for Sale at Lujack Honda in Davenport, IA

Tvonortas

Oct 18, 2016

This was my first time time buying a car and was lucky enough to have Lucky as my salesman. He knew I was interested in the new Civic Hatch and called me as soon as they arrived at the dealership. Lucky is super personable and made the whole transaction painless and smooth. I highly recommend visiting Lujack Honda and seeing Lucky if you're looking for a car!!

Bob

Oct 14, 2016

The service department is excellent. Torrey Lemen insured that my experience with their service department met my expectations and they exceed that goal.

Shelley Proudfit

Oct 14, 2016

Wanted to let the world know about my recent experience with the service department at Lujack Honda, Davenport, Iowa. My experience was beyond pleasant from the time I pulled my car into the service department until I drove away from the dealership. What I thought would be a major repair turned out to be nothing serious thanks to the honesty of my advisor Dotty Garcia. I have never had a service advisor as knowledgable and as honest as Dotty Garcia. She was beyond pleasant and with me being a woman I really appreciated how she could relate to my fears of how some dealerships seem to take advantage of some women. She is so good and professional that she should be at the Coorporate Headquarters of Honda, however I would be lost if I were to loose her as my advisor.

Kathleen Sade

Oct 10, 2016

Lucky fazliu,was the salesman that helped me with my purchase of my new(used) Lexus vehicle. He was extremely friendly and helpful. He made sure I was comfortable with my decision to buy and gave me other options as well. I would highly recommend him to anyone interested in buying a vehicle.

Carol

Oct 8, 2016

Bought our Honda CR-v there nearly 10 years ago-have always had it serviced there and always will-people have ofered to buy our vehicle for way over blue book price-because Dottie and the crew take such good care of it-and us

JulieL

Oct 7, 2016

I traded my Honda Pilot in for an Odyssey Van and was happy with the trade-in amount for my Pilot. Jeff was helpful and answered all my questions. He made this transaction pleasant and very smooth.

James Deal

Oct 5, 2016

New truck seems to be well prepared. Jeff Brown spent a good deal of time making sure we understood the available functions on the new Ridgeline.

LindaM

Sep 25, 2016

Excellent experience with Jeff Deets, sales consultant. He was efficient but low pressure. He found the car I wanted and spent more than an hour going over the technology with me. He went above and beyond to make sure I was satisfied.

DaveCRV

Sep 16, 2016

My CR-V had an Air-Bag Recall. Lujack took care of the entire service issue (ordering replacement, cooperative scheduling, repair). The replacement took less than half the time estimated!

Jope

Sep 12, 2016

Just bought my 12th vehicle from Greg Reitz at Lujacks. Excellent service is why I keep coming back.

Heather S.

Sep 7, 2016

I made an appointment at the end of the day for an oil change and tire rotation. When I checked in for my appointment, Greg let me know there was a recall on my vehicle I was not aware of. He checked if the part was in stock and the service department completed the repair while I was there! They could have easily told me it was too late in the day and I needed to come back another time, but didn't. Greg was very friendly and gave me updates throughout the servicing being my wait was longer with the added recall repair. During my tire rotation, the service technician found a screw in my tire. Greg showed me and told me what my options were. I told Greg I was driving out of town that weekend and he made me feel at ease with the repair and the technician repaired my tire for free and tested it twice to assure it was not leaking air. Awesome service from Greg and the technician!!!

hoetel

Sep 7, 2016

The salesman answered all of my questions. There was no hassle to buy. It was simple and fast. He worked quickly and efficiently. I would definitely go there again.

joepoch

Aug 28, 2016

Cole was my salesman and he made it a hassle free buying experience. As a Army National Guard member he really took care of me as a veteran. I will definitely recommend friends and family to Lujack for future buying.

Kristi Spencer

Aug 21, 2016

Cole sold me my 2015 Honda Pilot. And just last week, my daughter bought herself a 2014 Honda Civic EX. I also sent my friend who bought a Honda Accord last week too! Cole was a great person to deal with. Very nice and listened to what we needed! I will definitely buy my next car from him and send more clients his way!Thanks Cole!Kristi Spencer

Deutchcaraddict

Aug 19, 2016

I would recommend Parker Hawk and the sales staff of Lujack Honda. They helped me to choose the right vehicle at the right price. Attentive to the details!

Hayslett

Aug 5, 2016

I love the service I get with my Honda Pilot when I am at Lujack's Honda!

Lynne44

Aug 3, 2016

My experience was pleasant. I worked Greg and he was extremely helpful and professional. Great guy! I would recommend Lujacks to anyone.

Karon and Terry Sturgeon

Aug 1, 2016

We had a windshield crack while on vacation. We contacted Lujacks and the were on top of it, getting a windshield. Got home on Friday morning and Saturday morning we was at Lujacks putting a new one in. We was very happy with the service we got. Thank you Greg and Ryan.

Karla

Jul 26, 2016

Quite frankly, we'd been "working" with another Honda dealer in the area for over a week with no satisfactory results. We decided to take a drive to Lujacks', and within 15 minutes of arriving not only had Nick Varner matched our offer and expectations, but came in under them a little on price. It was a terribly hot day and they let our dog come into the AC with us while we finished all paperwork. VERY satisfied with Nick and everyone there!

DDM

Jul 19, 2016

As usual Service Advisor Dotty Garcia was very professional and efficient.

Tete Long

Jul 19, 2016

I have purchased many cars from Lujack's in the past 18 years. Greg Reitz has sold all of them to me and he is the reason I continue buying here. He doesn't just sell me a car but walks me through the whole process and helps me if there are problems. His expertise and thoughtfulness are the best I have seen in any salesman for any product.

Jeff

Jul 14, 2016

Dotty Garcia does an excellent job taking care of our Pilot needs. One call and she handles the rest.

brenda318

Jul 12, 2016

hi. I have purchased many vehicles through jeff Deets. He makes my experience very enjoyable as he listens to my family's needs and BUDGET. I highly recommend Jeff if your looking for a new or preowed vehicle. He will always treat you above and beyond the call of duty.

Lisa

Jul 11, 2016

I utilized a website that gives me the true price of a car and, as a result, an email was automatically generated to this dealership. It just so happened that this occurred on the 4th of July when the dealership was closed so I was surprised when I received a return email from Greg, ones of the sales people, that appeared to not just be an automated reply. In it, he provided his cell number and during the course of the day we texted a few times. Nice that he took time out of his holiday to respond to me. When the store opened the next day he was very responsive to my emails and texts and I ended up negotiating with him entirely by text which was a great, no-hassle time saver for me. The day after that I arrived to pick up the car and everything was ready for me- quick signing of papers and I was out the door and on my way. Stress-free!

Marty

Jul 9, 2016

Purchased a new Honda Ridgeline. Everyone involved with the sales process was friendly and competent. No pressure at all. I had them order an accessory for the new truck. It came in and was installed exactly when they said it would be installed. Overall, it was a pleasant experience.

Debbie

Jun 24, 2016

Went in to have mirror replaced on our Accord; Lucky came back to service waiting area and we chatted and he brought the CRV that I told him I liked to the service area; test drove and then traded our Accord for the CRV. Lucky has an awesome personality and a great sense of humor; 2nd Honda we purchased from him. He asked what would make us happy; told him and it happened. Love my CRV.

happy customer (military)

Jun 21, 2016

Dotty Garcia is the best! She is friendly & always gives us excellent service we also talked about a few things concerning the Honda and always gives us good guidance we love our Honda thank you HOWEVER THIS WEBSITE TO SEARCH FOR SURVEY IS AWFUL!!!! VERY CONFUSING!!!!!

Dan

Jun 17, 2016

Dotty Garcia does an excellent job taking care of my Accord and Pilot needs. One call and she handles the details.

gkconnell

Jun 17, 2016

Lucky is the reason I bought from Lujack Honda.He was respectful and gained my confidence quickly. He listened to my needs and made the whole experience painless.He answered all of my questions and guided me thru the whole process. Thanks Lucky!

Ajeti

Jun 15, 2016

I bought a Mazda Cx7 from them and it has been non-stop rudeness from this place. All the managers from service dept to sales I have never in my life dealt with more lying and rude people than this place. They are always right!!! Once you sign the papers they instantly don't care for you anymore. They included a 3 year/36000 mile warranty that they claimed was "given" to me only to find out I was charged $2700 for it and never was once informed of this until I looked over my papers. My sales guy Shane Solis even told me on the phone the day before that I shouldn't have been charged for it when I went in to talk to them he had nothing to say in front of his boss. They looked at me like I was just stupid and never have I felt so disrespected and disappointed in my life. I made the mistake of buying from them but I will make sure my family and friends don't go through this. And this is just the beginning. I have 5 years to deal with them. DO NOT BUY!!!!!

Gary Ihlefeld

Jun 12, 2016

Lucky Fazliu was just a sheer pleasure to work with. No hassle, no pressure, he listened to me and got me the deal that I requested.

willbert

Jun 9, 2016

greg set me up for the first oil change on my 2014 Honda crv. great customer service and overall experience.

Karon

Jun 5, 2016

This our 3rd vehicle we've bought at Lujacks. We are very happy with the Honda Odyssey they picked out for us. Thank you very much Greg Rietz.

Sperry

Jun 2, 2016

Jeff Brown and the team at Lujack Honda made the buying process fun and easy. Thank you so much Lujacks!

force703

May 28, 2016

Lucky Fazliu, Sales Consultant was well educated and ensured a smooth car buying process. He handled all of my concerns about buying a new car and continues to work with afterwards to ensure the car is the right fit. Also like to comment on Amy Cox, receptionist was very friendly and offered great conversation during the wait period for the care. She really made the car buying experience more enjoyable.

Rick A Braasch

May 26, 2016

This is the 5th vehicle I have purchased through Greg Reitz and it wont be the last. Greg understands what I am looking for in a vehicle and goes above and beyond to deliver. The personalized attention I receive when looking for a vehicle and the after the sales care and communications are better than any I have receive from any other dealership. Thank Greg :)

FamilyOf6

May 19, 2016

Due to the shady Lou Stella we will NEVER be trying to purchase at Lujack's Honda in Davenport, Iowa ever again and have made sure our friend's know not to as well. Lou is the WORST person I have EVER tried doing business with. He tries to lead you into a "good deal" when in reality he is feeding you lines of BS and LIES. After trying to pull one over on us he took off for the day!! SO incredibly UNPROFESSIONAL!!!!!!!! If he hasn't been fired yet, he SHOULD BE. Lou is a snake!!! If you do choose to go to them to purchase a vehicle STAY AWAY FROM THE SLIME BALL LOU!!!!!!!!!!!!!!!

David

May 15, 2016

My wife and I bought a new Odyssey from Lujack - our salesman John was knowledgeable, genuinely helpful AND did not pressure us. The price was very fair and the overall buying experience was excellent.

Hamza Kadir

May 6, 2016

Good Car at good price, nearly invoice price. Nice response / treatment from sales team including Sales Personnel Tomolin Wright, the managers and finance team. They attended to our requests / concerns even after the sale was completed.

Nazia Sarwar

May 6, 2016

We bought a new car. The sales person was great and well behaved. We went there 2 days, with a lots of questions and sales representative answer all our questions happily and very patiently! I will recommend Timolin Wright to contract with if anyone wanted to buy new cars.

Local Buyer

May 4, 2016

Bought a 2015 Honda CRV-new and Tony Young was wonderful!!! I have been in for routine maintenance and Lujack's Honda service representative Craig is fabulous!! :) Thank you for always getting me right in and being flexible and expediting your service for my schedule. Definitely in good hands!

Nikki

Apr 30, 2016

Lucky was an angel! He was so involved and really listened to what I wanted & got me something I didn't even know I needed it was truly a perfect fit. Very genuine guy I felt very comfortable with him and at ease.

Cherylann8

Apr 27, 2016

My father purchased his new Honda CR-V from Marvin Wyatt. Mr Wyatt was very knowledgeable and helped us locate the exact car we wanted. With our busy schedule, he was even willing to keep in contact with us on his day off. Very helpful from the purchase to the delivery. I would recommend mr Wyatt to anyone. Looking forward to working with him for my next vehicle purchase.

DryKleenCC

Apr 27, 2016

They say people don't buy products as much as they "buy" the person selling it. Marvin Wyatt has been a man of integrity "doing the RIGHT thing, EVEN WHEN no one is looking" since I have known him. I trust him to take care of ALL my referrals to him as family. (Overused, i know, but so so true with this man) My next vehicle WILL be bought from him.

Becky Johnson

Apr 21, 2016

Sales people were very friendly, smiling faces, courteous, helpful, made you feel welcomed. Would most definetly go back and refer all to go to Lujack Honda see Mr. M Wyatt fantastic salesman.

Aaron

Apr 19, 2016

Me and my wife went to Lujack Honda in Davenport, IA on Saturday April 16 2016. We dealt with Marvin Wyatt Jr. He treated me and my family with so much kindness and worked very hard to find us a vehicle for my family. He worked and worked on it til he found the right one for my growing family. I would recommend Marvin Wyatt Jr to everyone I know who is looking for a new or used car or truck thanks Marvin for making it painless and easy for me to get a new vehicle

j3backer

Apr 9, 2016

The service department was excellent to work with, very knowledgeable in what need repaired on our car.

eanderson20566

Apr 2, 2016

I wasn't expecting to buy a car on the first day of looking for a new car, however, the sales representative was very helpful in finding just the right kind of car for me. He also did a very good job at showing me a few options and then working with the financing office in the dealership to find me a great affordable monthly payment plan with incredibly low interest making it a snap to get a new car. He even had explained when I was looking at cars in the lot that it would be easier to get a loan and a lower monthly rate on a brand new car than a used car, making it possible to me to buy a car with an incredible warranty. I would highly recommend going to Lujack's for everyone who works there is not only friendly, but actually listens to you to find out what you are looking for/want and they do not try to push any car or deal on you.

lukin777

Apr 2, 2016

Our sales man found us the right car we were looking for, and within the budget we wanted. Very courteous, and listened to our needs.

Megan

Mar 28, 2016

Bought a new Honda Civic. Nick was a great, friendly, knowledgeable sales person. Very smooth process all around. Thanks!

HappyCivic

Mar 25, 2016

My son had left my lights on, ran my battery ALL the way down and now my radio says it needs a code entered in. I called and Dottie told me how to find it and if I had any trouble, just stop by for help. The code was written down wrong! She found the right one, set my clock, aired up my tires and got me an estimate for my headlight and bumper to be fixed. Nicest service department I have ever dealt with and I will be going back!

Hondalove1960

Mar 24, 2016

I met with sale man by the name of Marvin Wyatt on 03/19/2016. After having to cancel my appointment with him due to unforeseen events that came up. He was very understanding and courteous of my needs. He took his time and didn't come off pushy as some sales people do. I am now a proud owner of a Honda Civic and I recommend him to all my family and friends who are looking to purchase a new vehicle. Thanks Marvin! Rose B. Satisfied customer

mand84

Mar 13, 2016

Lucky did an amazing job with us. He helped with all the information of the new cr-v. He did a wonderful job I would recommend him over and over again

Oatti82

Mar 13, 2016

Great experience very friendly staff and organization. In and out very quickly and promptly. Able to meet our needs with what we we were looking for in a vechicle. Able to walk out the doors with a signed contract.

Nathan1989

Mar 11, 2016

Lucky fazliu really went out of his way to get a vehicle to fit my family's needs I am very satisfied with the service I was given even when my kids were being fussy. I will be a returning customer to lujacks and refer my friends and family Thanks lucky!!!!!!!!

leigh_ann11

Feb 24, 2016

Fair deal and financing, very helpful, fantastic follow-up. Feel good about my purchasing decision and would reccomend dealership and Mr. Fazliu to others looking to purchase a Honda.

GrisA

Feb 23, 2016

Had been shopping around for new Honda all day one Saturday and decided to stop at Lujacks before heading home. Got to meet Lucky and received excellent customer service from him. As we were about to leave empty handed after closing time(beings he did not have anything of which I was looking for) one of the managers came out and offered us a great deal on a 2013 Honda Accord that they had just received so it was not listed yet. Lucky took the time and made sure I was satisfied with the puchase I made. He had the car detailed and he took the time to show me how to use the special features that it came with. Thank you so much for the great customer service Lucky!Although my experience with the finance department was not so well. After noticing an add on charge for a service not wanted I tried to get it canceled but was given the run around by the finance manager and another manager. Not going into detail...the stories they gave me regarding this charge were not straight and after several calls Lou indicated I would get a call back from the last manager I spoke with regarding this matter and to this day I have not received a call. So I gave up... ate the charge and let it go. After reading up on this, I do recognize in part it was my fault for not asking or checking right off the bat if this car came with add ons. Lesson learned for next time though. Overall the car I purchased is great! Gris

Nancyp

Feb 21, 2016

I couldn't have ask for better service. They worked hard to get me in to my car. Lucky and Matt are the best . Lucky was so knowledgeable about my car. he took the time to go over each detail with us.

JoeH

Feb 12, 2016

Just bought our second new Honda in a little over 3 months. First it was an Accord, and this time a CR-V. We worked with Greg Reitz for both sales and can't say enough positive things! He made the car buying process very simple. No high pressure tactics whatsoever. I would definitely recommend him and Lujack's to everyone!

AGonzales

Feb 3, 2016

I have leased a Honda for 3 years, have perfect credit and was looking to upgrade to an Odyssey. I had a general budget I wanted to stay within. I started off talking to Jill Keimig who seemed earnest, as though she really wanted to help me find a van that would fit my needs and my budget. We left it that if she was able to find something that worked, she'd call me back. The next day, I get a call from Cole Vandewoestyhda. He kept me on the phone for far too long and the end result was him telling me "Yea, we won't be able to do anything for you. Just go to Toyota." ....................really? And you are a sales manager? I called Toyota that very day. Fortunately, I also called Zimmerman Honda who was HAPPY to keep me as a Honda customer. I would never recommend this dealership and was happy to drive 20 min away to find a Honda dealership who would value me as a customer.

lamfam

Jan 31, 2016

Stopped by Honda to look at what used Pilots they had in stock and got to meet Lucky. He was not pushy and gave me the options between used and new. Lucky was knowledgeable and so pleasant to work with. He went out of his way to get us the information we wanted and eventually the Pilot with added sensing. Lou took care of all the paperwork and made it simple and quick. I will definitely do business with Lucky and Lujack Honda again. I love my Honda Pilot!

Doug M

Jan 26, 2016

I brought my 2015 Accord in after experiencing jerking with the FCW light on. However, even though the jerking had ceased and the FCW light was off by the time I got to Lujacks, the Service Advisor Dottie Garcia listened and acted on my concerns. The car was kept over several days. She called me to update the status and offered me a loaner. She provided a clear explanation. She called and sent me an email when the repair was finished. The car was washed when I picked it up. Very good customer service.

Raven Nation

Jan 25, 2016

We were in town visiting friends. We drove through the lot just to see if there was a Pilot available and we ran into Lucky. Lucky was kind and pleasant to speak to. I told him what type of car we were looking for and that we lived 3 hours away. I didn't expect much but a few days later Lucky called and said he found the car we wanted. 2 days later we drove back the 3 hours and bought the car from Lucky. Very personable, great at what he does, and we enjoyed the experience. It had to be good otherwise we would not have driven 3 hours back. During our meeting over the finances with Lou, the products he told us about were all good. Later on we realized a few items didn't work for us and Lou was able to resolve the issue for us without having us drive back.

maher4

Jan 22, 2016

Our second new Honda purchased from Lucky & Matt. Both experiences have been very positive and smooth. Lucky is knowledgeable, professional, friendly and oh-so-enjoyable to deal with. I am a seasoned vehicle purchaser and go into the deal knowing exactly what I want and don't want. They work with me every step of the way and make the process very easily and painless as possible. If you are in the market for a new Honda, I would definitely search out LUCKY at Lujack Honda.

dknick78

Jan 20, 2016

My third Honda from Lujacks. Great customer service and Great Salesman. No pressure. I got what I want and the price I wanted.

Renald Ratti

Jan 20, 2016

Service in the Nissan and Honda departments are extremely professional!

OnlyHondas89

Jan 12, 2016

Sales personnel is eager to help assist you with your specific needs and they know the ins and outs of the vehicles they sell to answer any questions you may have!

Don&Jane

Dec 22, 2015

Lucky was very pleasant and easy to talk to. He answered our questions and seemed sincerely interested in selling us a car that we would be happy with in the long run.

Nichol Fogle

Dec 22, 2015

We had a bad experience with another dealership in the Quad Cities and we came here. They rolled out the red carpet and treated us like royalty. Lujack all the way. We will definitely be back. Thank you

YvB

Dec 14, 2015

I have finally got the my dream CRV and for the first time, ventured in Leasing. It was and still is an ongoing marvellous experience!

kristi62

Nov 17, 2015

Cole Vandewoestyne did a terrific job of helping me to choose and buy a new car. When buying cars in the past, I have always felt that I was entering an area in which I was uncertain and vulnerable. Cole was so honest, sincere, and helpful that he put me at ease. Lou Stella helped me on the financial end and gave me a great trade-in value that made it realistic for me to buy my new Civic. I would recommend them to friends and I would buy from them again.

whitecaronly

Nov 9, 2015

Buying a new car can be stressful. Working with Lucky took some of that stress away. He made it clear that he was there to give us what we wanted, not what the dealership might be trying to sell. He spent lots of time with us helping us find the right car for us. We talked and laughed and, eventually, bought a great car. I recommend Lucky to anyone looking for a new Honda.

William Schultz

Oct 30, 2015

Mr. Dell was an excellent sales associate with nothing but my personal interest in mind. My step-son and I both walked away satisfied.

Diamond

Oct 30, 2015

I would like to recognize Michael Whitfield on his excellent customer service skills. He went above and beyond to get me behind the wheel of a new car. I had to leave to go to work before he was able to accomplish this but he kept in contact with me throughout the day and said he would continue until I drove off the lot not only with a different car but a brand new one. He went over to Honda and spoke with Cole and from there they accomplished the impossible. The two of them work great as a team even though they are from different dealers. You did the community a great service when you hired Michael he's the best at what he does without a doubt. I will be referring anyone I know who is looking to person a vehicle. Not to mention Cole did an excellent job of explaining everything to me I couldn't be more happy.

george&elke

Oct 16, 2015

My wife and I have purchased two cars before at Lujacks so we decided to check them out again. We were very lucky to find Lucky. :-) His priorities are customer satisfaction by finding the right car for our individual needs as well as insuring mutually agreeable terms. He is intelligent and compassionate with a great sense of humor. He is a joy to be around. We give him our highest endorsement.

dportiahawk

Oct 10, 2015

Lucky is a great guy to work with. He was straight forward and I felt no pressure you typically get from some dealerships. I would recommend Lucky to anyone looking to purchase, either new or used.

#8Honda

Oct 5, 2015

My team knew their car, paper work, and how a to make an old lady happy! I recommend that everyone stop and look here before they buy anywhere else.

brotherton17

Sep 27, 2015

Lucky was very helpful in finding the Honda CRV that I was looking for. He was very knowledgeable about all the different options and packages available. Thanks you very much Lucky

Lynn

Sep 25, 2015

We bought a civic last year and got a new iphone we went back and Lucky was very helpful getting it working for us.

Charlie L

Sep 23, 2015

Took our Fit in for the 5,000 mile service. Was prompt and was pleasant in the waiting room. Just finished a 1300 mile trip and vehicle performed great.

MSNelson

Sep 21, 2015

Recently bought by 2015 Honda Crosstour AWD from Jeff Deets at Lujack Honda. His professional, friendly and honest salesmanship made the whole car buying experience a great one. He went the extra mile to ensure it was the right car and an easy, enjoyable event. He really treats his customers like royalty. I love my Crosstour and Lujack Honda. Everyone at the dealership went out of their way to make me feel like part of the family, from the staff to management, to financing. Thank you, thank you, thank you.

Sherilyn

Sep 20, 2015

Just bought a new Crosstour EX-L AWD from this dealership. First Honda I've ever purchased and this was the best car buying experience I've ever had. No pressure whatsoever. Lucky was fantastic. He wants you to get the best car for your needs. I never felt rushed or pushed into a decision by either Lucky or Matt. This was BY FAR the most relaxing, comfortable, easiest car purchase. Well worth the 4.5 hour round trip drive from my house. If you dread the car buying process because of the high pressure sales routine, you need to come to this dealership and ask for Lucky. Great car, great price, great experience.

Satisfied Customer

Sep 18, 2015

I've never had a Honda, so my judgment is still out on the product, but the buying experience was excellent. All of my needs were met and all of my questions were answered. Lucky F. was knowledgeable, helpful and went above and beyond to help get the right car for my needs.

Xfit

Sep 14, 2015

Arrived early for my appt and was taken care of right away.

Jennifer

Sep 13, 2015

There is a reason Gray Rietz sells as many cars as he does. He is very professional and knowledgeable. We have purchased our last 5 vehicles from him and it's never a hassel. He knows what we like and his personally touch of cards and phone calls are always nice.

vbwing

Sep 7, 2015

I bought a new 2016 Honda HRV EX and had a great experience. The car is hard to find but was the nicest of five sub compacts I drove. The staff were attentive and helpful without being pushy.

Out of Towner

Sep 5, 2015

Good - Our salesman - Greg Ritz - was excellent! Greg corresponded with us through email for several days prior to purchasing our new vehicle. The pricing and service we received from Greg was the reason we bought from Lujacks Honda. Bad - The Finance Manager - Tyson Warden - was absolutely awful to deal with. Maybe he was having a bad day, maybe he was trying to go home, but he was horrible! He spoke negatively of his coworkers behind his office door, of whom we'd have a great experience with. Our pricing and salesman were excellent which makes us want to return, but if Tyson is in any way a part of the purchasing process, we'll never be back!

Christopherjn

Sep 5, 2015

Jon Bowen contacted me the same day my vehicle arrived late afternoon and was able to let me take delivery that night. he worked me into a busy evening and between him and the finance department had me on the highway home in a decent amount of time.Love the new 2016 Accord.

HappyHondaOwner

Aug 31, 2015

I purchased a 2015 CR-V EX and had a great experience with Lujack's. I wasn't sure which model I wanted to purchase so the salesman (Ian) had three different models pulled around front so that it would be convenient for me to compare them. It would have been simple enough for me to walk the 100ft away they were on the lot but they provided great customer service by going out of their way and made both my boyfriend and I feel like important clients. I had shopped both local Honda dealerships, as like most buyers I wanted the best deal, and Lujack's provided the better of the two deals. The next day after I purchased the vehicle I noticed that the purchase price on the sales agreement was incorrect. I called Lujack's and they fixed the issue right away and included a free oil change for my inconvenience. Lou and Ian were both very helpful and friendly to work with.

Joanie

Aug 31, 2015

I took my car in to see what they would give me for a trade and by the end of the day, I had a car reserved with my name on it! Cole was extremely polite and friendly regarding the entire experience. He was thorough but not too pushy. I work in sales as well and he is definitely an asset to any sales team. We actually purchased our new pilot without even test driving it! We typically only keep our cars for 3-4 years and then trade them in for a newer model. I would have given five stars to this dealership but when we sat down with the finance department (Tyson), he was exceptionally rude. He treated us like we were wasting his time. He was short with us throughout the whole signing and barely looked us in the eye. There was a difference between the check we brought to purchase the car and the final purchase agreement. When I asked about the difference (which was in our favor), he bit my head off and said they'd figure it out and probably cut us a check but he had never personally drafted a purchase agreement until now so it would not be his fault. We did not care who's fault it was, just wanted to make sure they could take a check for the higher amount. We expressed our frustration and displeasure to Cole once we finished with Tyson. My husband was so outraged he almost walked away and changed his mind. It turns out the difference in the amount was because of the license plates and they drafted the amount wrong which made Cole jump through some hoops later. All of which could have been avoided if Tyson listened to us in the first place. It is such a shame to have such a wonderful dealership with amazing sales people and have one bad apple leave a distaste and sour our lasting impression...Joanie Dean

jim76274

Aug 29, 2015

I started with an online quote and received all the answers I needed for my purchase. When I got my new car everything was explained and ready for me. One of my friends has already come in and checked out a vehicle.

Barb and Marv

Aug 23, 2015

Lucky is very professional. He listened, gave options, was though and was very patient, all of which makes him a great sales person. I have high expectations as I have a long history which this dealership. Lucky met my high expectations and I look forward to driving my new vehicle every day.

craig

Aug 23, 2015

all visits to lujacks , have been very positive. Lucky was very helpful in shopping for our new 2015 crv.Lucky was very knowledgeable in selling us a car.

ArcCog

Aug 22, 2015

I had heard good things about this dealership and everything I heard was correct. Greg was a great sales person and I also dealt with the manager Matt (who was also very helpful). Very good customer service.

geezer44

Aug 21, 2015

Jon Bowen knew his product and demonstrated how the systems worked. We did a test drive and he answered all questions. His car selling process was though and quick.

swtt3a

Aug 20, 2015

i wouldnt think i would able get car that help me with my difficulty with out Lucky help. he had help me with his kind heart make me feel it not all about his job only . but more is the client need.

tbranham

Aug 16, 2015

Very patient and extremely friendly. Great customer service! Lucky is the "buddy" you can count on. He was dedicated in finding me the vehicle that would last me a life time. However during signing Lou seemed a bit pushy and impatient. His costumer service skills could use some help. Without that I would recommend everyone to buy a car from my buddy lucky!

Barb

Aug 13, 2015

Lucky Fazliu was my salesman. He was very helpful and answered any questions I had with great knowledge of the Honda. I was not sure which of 2 cars I wanted and he pointed out the benefits between both. Made the choice easier. He went out of his way to help me get my new car to my house so I could drive my current car home. That was great!! Also Dave was very good at getting me closer to the $$ I was wanting to spend.

Honda HRV

Jul 29, 2015

all staff are very friendly, knowledgeable and extremely helpful. They made the car buying experience so easy and painless. Cole is very sweet and patient.

Joy1984

Jul 21, 2015

I have bought many cars from this dealership but today was the best. Del Smith is the best salesperson ever. He was very patient and help me get a brand new car that I did think I could afford. He spent all day with me findiing the right match. I was hoping a get a different car but Del took the time to explain all my options and toet me know which was best for me. I am now driving a brand new 2015 Honda Accord...Thank you Del

YvB

Jul 14, 2015

Cole was SO amazing and the team gave my daughter and I the total package experience of professional service to lease our dream, a CRV! And trading in my Accord was painless! I am SO greatful I waited and my daughter and I decided to choose Lujack's instead! ??????????Honda!!!!!

alcj

Jul 9, 2015

I enjoyed working with Alexis at Lujacks. And love the suv I purchased. I went to other honda dealerships in this area and they weren't friendly or helpful.

Hawkeyes73

Jun 21, 2015

Age truly is just a number and I was taught that when I bought my new vehicle from Bryce. Having him be as old as my youngest at 23 you immedietly think about all the maturing up your own child still has to do so it worries you to then trust someone whose the same age to sell you somethign that's the second biggest purchase you'll ever make. However Bryce completely removed that fear from my mind the moment we first spoke on the phone. He took someone who wasn't even in the market at the time and completely legitimently proved why now was the time to trade in our 70,000 mile vehicle and start on something Brand new. I've never taken the time or effort to write a review on someone or anything for that matter. He just made such a lasting impression on me though that it will be hard to forget for years to come when the rest of the family needs vehicles. It's also very rare to get the kind of managers time Michelle was willing to prove to help finalize the parts of the deal all managers have control over. I appreciated the personal touch by having her involved in the whole process and not just after the deals done like most dealerships do if at all.I'll certainly recommened anyone and everyone I know to Bryce and really hope he stays in the business so I can follow him to sell me my vehicles from here on out.

smetheri1

Jun 18, 2015

My wife and I have purchased multiple cars from Lujack's and with each car comes an outstanding experience. Lucky Fazliu, is the most kind and wonderful salesperson I have dealt with. He makes you feel great about your purchase and even goes over each feature of your vehicle so you do not leave the lot wondering how to use all the buttons. The sales manager, Matt Rizzo, is also always extremely helpful and goes out of his way to make the customer feel outstanding about their purchase. Matt is always willing to work with your budget and is determined to do what it takes so you can have the car of your dreams. Matt and Lucky are the reason I will continue to purchase from Lujack's and will never buy a car from any other dealership. Thanks again and I will see you next time. Steve

upchucknonu

Jun 15, 2015

Lucky Fazliu was our salesman. Very helpful. Answered all our questions. He went way out of his way to help us . We will recommend him to our friends. We had a very good experience at the dealership. I say 5***** for all of them. Thank you guys. What a great anniversary present for us. The Civic is great. Very Happy

Alex

Jun 14, 2015

Dont waste your time to call about price price is $10000 above the adds price

Kathy W.

Jun 6, 2015

Marcelo Guerrero was my salesman. Did not pressure me at all. Treated me with respect and thoughtfulness. Matt was also a great help. I got to drive my new car home that day. I would recommend this dealership to anyone.

5Burks

May 30, 2015

Quick and easy trade toward the purchase of a new Honda, We told them what we want and they made it happen. Lucky was very pleasant to work with and we were able to get the van we really wanted.

hannah

May 30, 2015

Lucky was so great to work with. He was very personable and accommodating. He made my leasing experience very positive and I would definitely choose to work with him again.

BlueFit

May 28, 2015

Jason Pawloski made the entire car buying experience enjoyable. He was personable, knowledgeable, and helpful in all aspects. He explained all our options concerning new vs used allowing us to make the best choice for our purchase. The car I had my heart set on was sold and I was preparing for disappointment when Jason arranged for the exact same car in the same color to be delivered to my home in Illinois a couple days later. I encourage everyone looking to purchase a new car to go to Lujack Honda and see Jason.

MrsHerbie11

May 25, 2015

Matt Rizzo made my experience of buying my first new car affordable for me and my family. He answered all my questions and was very helpful. They also synced my phone to my car which saved me a lot of time! They took the time to show me all the features of my vehicle as well.

Nate

May 20, 2015

I want to thank all involved in helping me get into my new CR-Z. Jon Bowen was very helpful and followed up with me and answered any questions I had regarding my purchase. I want to thank Michelle for her work in helping with the process as well and her follow up with me. Finally I want to thank Tyson for putting the final details in order and making the process of my deal crystal clear. Thanks again to everyone, I'm very happy with my selection!Nate WilliamsDes Moines

roadrunner

May 5, 2015

Offered opportunity to test drive used/certified and new, but no pressure to choose new. ., informative, efficient. Good price. Fair trade-in. Service on my traded Honda Civic kept it going for 209k miles+

susang

May 5, 2015

Lucky was not only very professional but was caring, pleasant and informative......unlike a lot of sales men, he was not pushy at all.....I would definitely buy another vehicle from him.......I also will try to talk my folks into looking at a Honda from him when they come back from AZ....they are talking about getting a Ford but once they see my car they might consider a Honda and I will definitely have them look up Lucky.....enjoyed doing the financing with Tyson....he was very pleasant...

weldinggirl

May 3, 2015

The experience was excellent. Greg Ritz was very helpful in getting me what I want. It didn't take long time to get the finance. Bada big bad bom. We where driving a brand new Crv.

Mrs. Foreman

Apr 28, 2015

The 2015 Honda Accord Coupe we just leased will be the last I purchase from Lujack Honda. This is the 5th car we have bought through them. Previous excellent customer service is what kept bringing us back over the years but this last experience was horrible and I will not go through it again. We were told one thing, then another. Our past deals were quick and easy but this one took forever. Customer service is no longer King with them I guess. The General Manager did not want to honor something in a flier they sent us. He said they had no record of an offer like that. Brought in the flyer, still didn't matter. I guess now they like to false advertise also. Buyer beware of this company. Just remember if this is how they treat their long term customers...

bill1958

Apr 23, 2015

Didn't like the way I was treatEd by business manager 0.9 financing listed on website but was told did not apply to this vehicle then don't put it on website had a few others issues

Barbara / Hyundai 2014

Apr 20, 2015

Our salesman was a true professional and very Knowledgeable. Also, very on point, as to what I was looking for. Because of him I drove off the showroom floor in a brand new, 2014 Hyundai Elantra GT with 48 miles. Wow!! Even though I went looking for a different car. Joe catered to my needs and made it happen. I would recommend him to anyone looking for a vehicle and a fair, courteous, and honest salesman. Thanks Joe for making it happen!~ Barb P

tesla15

Apr 17, 2015

I went to Lujacks Honda after spending months looking for the right vehicle for my family. I finally noticed a well priced Certified Pre-Owned 2012 Honda Pilot. I went there that same day to check the vehicle out. After walking the lot for a couple minutes, Lucky Fazliu stepped out and introduced himself and took care of me from there. I told him what I was there for, that one specific Honda, and he took me right to it and didn't try to steer me in any other direction. He was very professional and courteous and made me feel comfortable right from the start. We started to test drive the vehicle and it rode very well. Upon entering the highway Lucky said, "Make sure you really push the pedal to get a feel for it." While I normally do this anyway, he was the first salesman to encourage me to do it. I swear he would have let me test the crash rating just to make me feel comfortable with the vehicle. The vehicle ran great and it was priced very well so I wanted to talk numbers to see if we could get this vehicle. During the price negotiation, the demeanor of the sales staff didn't change. They (Lucky and now Michelle Woods) were professional, polite, non-invasive, and very forthcoming with any information I asked for. Keep in mind this was already at closing time. I was there two hours past closing and they still took care of me like I was the first customer through the door. Also, I had my young daughter with me the whole time and we haven't eaten for about 7 hours. The staff made sure they took care of our needs and didn't solely focus on talking about numbers. The staff was multidimensional in the way they assisted me and my situation. Not long after we sat down we worked out a final number and I had no complaints.The next step is worrying about paying for the car so we stepped in with the finance guy, Love Young. We were already there way past closing and Love treated us with respect and didn't try to push us out the door. He was polite the whole time. I signed the paperwork and we were able to take the car home that night. After the late night, I re-looked what we discussed and noticed an error in the documentation. I brought it up to the Sales Manager and she took care of the issue. Mr. Young called me shortly after correcting the documentation and apologized for the error and went, what I felt was, beyond and above what was needed to correct the situation. The way he handled the situation earned my respect and more.I have nothing but good things to say about the way Lujacks Honda handled the buying process ,from sales to finance, and made me feel comfortable with the purchase. I would highly recommend giving Lujacks Honda an opportunity to meet your needs. If Lucky, Michelle, and Love treat you as they treated me, you are guaranteed to feel good about your decision to purchase from them.

npmhonda2015

Apr 14, 2015

Our salesman was friendly and knowledgeable. They beat the price of multiple dealers without any tough negotiation. We are very happy with our new CR-V.

V,Suzanne

Apr 11, 2015

After driving the 2015 Accord for a week I still cannot believe the upgrades that have been added since my last car, the 2012 Accord. I love the backup camera and will love the cell phone access once I get used to using the correct icons! (I tend to hit the wrong buttons in my hurry to try and answer the phone.)Sales Rep Greg is a gem. He works hard to please a "fussy" client. I would highly recommend him.

Renee

Apr 9, 2015

I was grateful to work with Lucky. He made the buying process easy and enjoyable. Love my new car and got a great trade in for my van.

rdlumpy

Apr 8, 2015

I called for a oil change in my 2012 Odyssey that I had bought from Lujack Honda as a certified vehicle. The person I talked to told me I should have the 45000 miles service which includes oil change, rotate tires all filters Etc. I told him that it was a certified vehicle less than 10,000 miles ago, He said those filters wouldn't have been changed. I thought everything was changed. Anyway I told him to go ahead. The thing that got me was once I got there they told me I needed to have the transmission oil change because it had 45000 miles on it. Why did he wait until I got it in there.They told me that more than likely my transmission would more than likely go out if I didn't get it changed. So that was another$40.00 that I wasn't expecting. I have driven many cars over 100,000 miles and never had the oil changed and never had a problem. I love the van and probably buy another one but it probably won't be from Lujack Honda. I have bought 3 Rx350 Lexus from Lujack Lexus and never had a problem with them.I also never got a survey to fill out and I know why. They knew I was not very happy when I left.

kita b

Mar 30, 2015

Everyone was very friendly.cole v. was very patience and very helpful on helping us pick out a car.i would recommend him to all my friends

hanlin34

Mar 29, 2015

This is the third Accord that I have bought. A lot of changes and improvements since 2008. Lucky explained every one. He worked with us and we had a wonderful experience. Very detail oriented. I would definitely recommend to anyone.

michy92

Mar 28, 2015

Lucky helped me find a car that I would like and I left happy.I would really recommend this dealership to anyone.really enjoyed it

Medawson

Mar 23, 2015

I had a very pleasant experience buying a new Honda CR-V from Lucky Fazliu. He was very accommodating in getting all my special requests done in one day so that I could have my car as soon as possible. He gets an A+ rating!

ezraphilip

Mar 19, 2015

We had been to several other dealers to compare pricing. Jason Miller at Lujack Honda had been in contact over the years to follow up on the car we bought from him previously. We still wanted to compare used car prices on a used Chrysler van. I checked with Jason and found that he had those van as well. We had been practically kicked out of Green and Deary motors. They were set on selling us what they wanted not what we wanted. We felt like we were fresh meat. Jason took a positive approach and found the perfect car for us. He did what no one else did...he took his time, and really cared about our welfare.Being used it was not done with some minor aspects. but he pushed it through so we could take it the same day like we wanted. This is why he is good at finding solutions. He also works for a dealer that supports him in taking the best care of his customers. In short if you are even just looking for a car of any make (he has access to several different manufacturers) See Jason Miller. We will recommend him to our friends and buy from him again. Philip Seward. feel free to call him 563 445 4914 I almost want to give you his cell phone lol.

long123

Mar 16, 2015

Lucky got us the vehicle we wanted at the price we could afford. Couldn't' be happier with the way he worked for us. Thank you Lucky & Lujack Honda.

Tony

Mar 14, 2015

We had looked online for used Ridgelines at Zimmerman Honda in Moline and LuJacks in Davenport. Saw the dark cherry pearl 2012 Ridgeline at LuJacks. On Monday, March 9, we drove approximately 40 miles to look at this specific truck and got lucky when a sales person came to assist us immediately. We introduced ourselves to "Lucky" who showed us the particular vehicle we came to see. Lucky immediately got us set up to go for a drive and get a trade in value on our 2011 Honda CRV. He did NOT try to steer us in another direction which we appreciated. Needless to say, we purchased the Ridgeline without any unnecessary pushing from Lucky. He was NOT overly aggressive, answered our questions, and worked to complete our deal to our satisfaction. We got double lucky: we now own a fun dark cherry pearl 2012 Honda Ridgeline; and we had a great experience with a great sales person, Lucky!Only one key came with the truck so Lucky set us up to have a key made Friday, March 13th, 10:30 am. Lucky stated it would take 45 minutes to 1 hour. I arrived early at 9:30. Lucky took me to service to meet David who said he would try to work me in. I was VERY comfortable in the service waiting area enjoying fresh coffee and a donut. David had my work complete and I was out of the shop by 10:50 am.

ruppgeoff

Feb 18, 2015

Our last two vehicle purchases have come through Lujacks Honda. We have been very happy with the customer service we have received and their service department has been very accomodating. We had a oil change that ran a little long(and my wife had all the kids with her) and she ended up getting it free due to the time it took. I really have nothing but good to say about Lujacks from my dealing with them.

happypilotowner

Jan 29, 2015

Alexis did a great job helping us locate and lease a new Honda Pilot. The price was better than our local dealer so it was worth the short drive. I would recommend Lujacks to others.

luckyme

Jan 28, 2015

I first worked with Brenda from Nissan and although I didn't get approved from there she was awesome!! I got approved from Honda and Del worked with me from then on. everyone I worked with were great!! I love Lujacks and recommend them to everyone when I get the chance.

Halle Alexis

Jan 12, 2015

I've been car shopping quite a few times and at many different places and Lucky Fazliu was by far the best and most fair salesman I've met. If I ever need a new car he will be the first guy I call and will be the first guy I'll recommend to anyone in the market.

jasondemuth

Jan 3, 2015

Found a car online - was sent a great personalized video showing me the car and invited to come in for a test drive.Worked with Charlie at the dealership - consultative, no pressure, very honest.Great experience, paperwork was quick. I found the car online, and was driving my new honda in under 4 hours with no real hassle. If you are looking for a fast, painless way to buy a car, I recommend Charlie!

Honda fan

Dec 31, 2014

We just purchased our third Honda from John Bremer and couldn't be more satisfied. John called last week to wish my husband Happy Birthday and check up on us as he does each year. During this call I asked John about the new 2015 Honda Odyssey, how it differs from our 2012 and any year end incentives. John is very knowledgable about Honda's products. He asked questions about our vehicle and promised to get back to me. John got right back to us with enticing numbers for the new vehicle and our trade in. John has incredible follow through and impressive sales skills. Never pushy, always pleasant, he makes you feel comfortable. We walked in days later without an appointment and not expecting to purchase. John had all the information we discussed days prior and we ended up with even better numbers as we bought that day. Jason Walter, in financing, made the paperwork easy. Jason presented extended warranty and environmental package options very well without pushing us.John Bremer personally went over all the new features, synced my phone and attached our license plate. We left Lujack Honda with our new 2015 Odyssey that very day.Thank you Jason and especially John for your exceptional customer service!Jim and Katy Jepsen

Honda Owner For Life

Dec 30, 2014

Our 2008 Honda Pilot recently saved our family in a car accident on the day of Christmas Eve. We purchased a new 2015 Honda Pilot within the same day of our initial visit. Jennifer, Jason and Brice made us very comfortable as a team. They worked together to ensure that we were comfortable with all the decisions involved. Thank you again for all your support. This is our fourth Honda and we couldn't be happier. Suggest that you promote the safety features of your products in combination of the great value provided. You have many loyal customers because of safety, including our family. Keep up the great work Lujack Honda, you will be getting many recommendations from us.

Gabriellavanrij

Dec 28, 2014

HiMike Lagrone and Matt Rizzo the manager were kind and very patient explaining the differences between all the model Honda's and which one would suit our needs the best!Excellent services and Kindness. Thank you Matt and Mike and Jason (loved how easy you made it for us! I would rate you 11 out of 10 that is how great an experience it was.Gabriella van Rij and Bobbie Folsom.PS: we love the new Honda accord touring V6 4 door

Dennis

Dec 22, 2014

Del was our salesman for the day and he was not pushy or overbearing. He bent over backwards to make sure we were satisfied. I will buy more cars here when I need one. I am a Honda man and love the 2010 Honda Accord Coupe I just bought. Dell made sure the car was clean inside and out.Thanks Del hope all is well with you.Dennis and Ilene Durham

gskahill

Dec 17, 2014

We recently purchased a 2015 Honda CRV. Our experience dealing with Lujack Honda was very professional and with no pressure or hassles. We are extremely satisfied and would purchase another vehicle from them in the future. Thanks Mr. Greg Rietz for making our purchase a pleasant experience.

betheaux

Dec 12, 2014

My experience at Lujack Honda was completely unexpected. I started out looking at a used CR-V a couple months ago with Lucky Fazliu, which actually sold while I was waiting to test drive it. He waited with me and chatted for over a half hour while we hung out to see if the deal was going to go through, so I got to know him better. That really helps put customers at ease, at least customers like me (I like to talk). In our discussion, Lucky recommended a new CR-V, which we had ruled out at that point. He asked that I give him the opportunity to present other vehicles if they came available, and didn't try to push other vehicles on their lot that weren't specific to my stated needs.Two months later the hunt was on again and I returned to Lujack as they had two more used CR-V's I wanted to test drive. I had my four year old daughter with me, and a car seat - not the easiest of circumstances. Lucky was very kind to my daughter and offered to entertain her and help me get the seat in and out of the car. Unfortunately neither car panned out there either. While trying to negotiate on one of the vehicles, Lucky explained the benefits of leasing new (something we had done in the past but not considered again), and the incredible end of year incentives available that would put our payments well below our target budget. After working together with Matt Rizzo, we were able to quickly come to price that made me happy. One thing that drives me nuts is back and forth between sales and management. That simply did not happen at Lujacks. Lucky brought management out right away, I saw the numbers I needed to see, and we got the deal done. Time is money, and they saved me both.I know this is long, but as a frequent car buyer in the past, I have dealt with many dealers. I have purchased cars in 6 states. I've never had as good an experience as in my back yard at Lujacks. As has been said before in these reviews, Lucky treated me like family. Matt was frank and to the point (I like that), but reasonable. Dan in Finance was easy to work with and thorough. I feel comfortable referring my friends and family to Lujacks. Great experience. Thank you Lucky and Team!

Maryhaynes

Dec 6, 2014

What a awesome dealership,works with you every step of the way,takes your issues and makes them theirs- Lucky in sales and Jason in finance truly treat you like family!!!!!

Srrylujack

Dec 6, 2014

I have always bought from lujack's they have great cars for great prices, but after buying my daughters car there, I believe this will be our last time using them. Our salesman was unknowledgeable about the car we were test driving, he could careless to find out the answer and was completely rude about it as if he had better things to do. To make it worse when we were test driving he took it upon himself to stay buried in his phone as if the questions we were asking we to the car and not him. If somewhere close had the same car, I would have bought it there but this was the car my daughter wanted and I was not going to look at 100 different dealerships just to see if I could find one close enough. I feel sorry for the next person who has to deal with Eric, because of him, I will never go back to lujack's which is sad because both my wife and I will be up for new cars come this spring.

dianna.struss

Dec 1, 2014

Online we viewed a red CR-V; saw price came took test drive on the one we were interested in; noticed the mileage was higher on the one we drove; the second red one sold late the day before we came but it still it was online. We didn't have the higher price in mind when we came; but did purchase the second red vehicle, wished the online site had removed the sold one. Charles Owen was very patient with us during the interim of us going from the one price to the higher price. He truly was very very patient! Rod and Dianna Struss

Onpoint2014

Nov 30, 2014

Wonderful experience with wonderful people. They worked hard on getting me the best rate on my car. Will definitely be back for my next car.

quigleyfritz

Nov 30, 2014

Shopping for a new car is usually very stressful ; however, I had a great experience. at Lujack Honda. Everyone I worked with was thoughtful and friendly. Love my Honda Fit and the fact that I got the exactly car I wanted at a great price. From start to finish, just a pleasure to work with John, Bremer, Jon Bowen and Michelle Woods.

Stephanie Hetzler

Nov 30, 2014

Bought a 2014 Chevy Equinox and I am thrilled! Great price and reasonable payments! I had a 2002 jeep as a trade in which helped lower the price even more! Bought on Black Friday and scored some awesome gifts too!

nancy.schunter

Nov 20, 2014

When purchasing my used Ford Focus, I asked about a second key fob. Jon assured me they were in the "packet" and he would get it to me. He could not locate the packet with the key and fob and went out of his way to supply me with a new key and fob. He turned me from a customer that felt used into a customer who felt valued. I sincerely appreciate the customer service he provided. Thank you, Jon. I can now honestly recommend you as a confident salesman who will back up his promises.

pmrathe

Nov 14, 2014

Lujack was friendly, responsive, honest and fair.They offered a good interest rate the first time.Lujack follows through on their promises and in a timely manner.

hoeperm

Nov 13, 2014

After trying unsuccessfully at other dealers to get a deal on two brand new vehicles (an Odyssey and a Civic), Lujack Honda not only gave me the two vehicles I wanted, but gave me the price - even the color - I wanted. I felt that the staff was completely honest with me and they worked very hard to get me exactly what I wanted. Alexis Warren and Matt Rizzo were exceptional in sales and Dan Reitinger made financing easy. I had a great experience and I would recommend Lujack Honda to anyone. My only regret is that I didn't go to Lujack Honda first. I won't make that mistake agin. The next time I need a vehicle, Lujack Honda will be my first stop. I am one satisfied customer.

kjosephsalon

Nov 12, 2014

I could not be happier with the purchase of my Certified Pre-owned Honda CRV-EX-L. The vehicle itself is in better than "excellent condition". My Sales Consultant Jen Agent was extremely friendly, patient and knowledgeable not only about this vehicle but the financing and application process as well. Jason Walter knew everything there is to know about the numbers and Brice Peters seemed to pull the deal together quickly and effortlessly. This could not have been a better car buying experience!

bosszogg

Nov 9, 2014

Great buying experience! We just purchased a new 2015 CR-V EX-L. Our Salesperson, John Bremer, and Finance Manger, Dan Reitinger, were both extremely knowledgeable, helpful, courteous, and efficient. Our experience couldn't have been better!

Kelleyrose

Nov 8, 2014

Jen did a great job! We had an awesome experience and she was very patient with us having our 1 month old with us! Love the new car!

Ann Hanson

Oct 16, 2014

I new what I wanted when I went in, just wasn't sure if I wanted to lease or buy and wasn't sure which package I wanted. Jen explained the leasing process vs buying and went through the car options with me so I could make an easy decision. I would defiantly use her again and will be recommending her to friends and family!

ericsamples

Oct 14, 2014

Brad was very helpful when my wife and I purchased a brand new Odyssey. He is the best salesman I have ever met. I buy all my vehicles from him! thanks Mr. Brad Johnson

Markandjamiepratt

Oct 14, 2014

It was a great experience and we got exactly what we needed. They went above and beyond to bring us what we needed and brought a vehicle to the swimming pool where our kids were having lessons because we have five kids. Who does that?! Talk about excellent customer service!

kelly.knightkunkel

Oct 13, 2014

We have nothing to say but good things about this dealer! Jen Agent from Lujack Honda was the greatest. She did a wonderful job and would highly recommend her if you are shopping for a vehicle!

Blaine Hilton

Oct 12, 2014

Have been to this dealership for three purchases, 2 with my girlfriend and 1 purchase myself and receive the utmost courtesy you would expect. Salesman //del smith has helped with all three purchases and will continue to work with him in the future. Couldn't be happier. Thank you Lujacks and thank you Del Smith!

kpenaflor

Oct 8, 2014

i just want you to know if i need a car im going to use MikeLagrone.I took my parents to get a car and he was vary nice and made my parents vary relaxed. I wish there were more sales people like him Honda should be happy to have him working for them. Thanks again Mike I will send all freinds and family your way...Thanks for the key chain.I also think Greg did a great job fixing my car vert nice ..all together Great job guys.

amartin642

Oct 1, 2014

First I want to say Del Smith was an awesome salesman. What made this unpleasant was dealing with Brice. When I test drove the vehicle, the passenger side mirror was broken. Del said it would be fixed, they were waiting on a part. I brought the vehicle in the next day to have it detailed and to get a second key made. Everything was taken care of except for the mirror. Del said that it was going to be over 500 dollars and they were not going to pay for it. Keep in mind that I signed a form at purchase that stated they would fix the mirror. Here is where Brice came in. His idea of fixing the mirror was to take it off the door and put it on the frame (that's what you do when you have the doors off a Jeep). My idea of fixing it was to replace the broken plastic frame that holds the mirror. After arguing with Brice, who severely lacks in customer service skills, I told him I was done talking to him and he walked away. I asked Del if I could talk to Brice's boss and out comes Shawn Martens. What a very nice man. He was able to find a solution and makes us all happy. Shawn understands the importance of having excellent customer service skills. You never want to have a customer walk away with a bad taste in their mouth. A person who has a bad experience will tell an average of 7-9 people. A person who has a good experience will tell an average of 2-3 people. Del and Shawn saved the sale. I was ready to take my old car back after dealing with Brice. Thank You Del and Shawn. I love my Jeep!

tonysteckman

Oct 1, 2014

Brad made sure that I received the vehicle of my dreams and made sure the vehicle was held until I had a chance to see it. He went above and beyond the normal sales experience! Jason made sure we understood the financial end of things.

GH222

Aug 16, 2014

I was looking for a new vehicle and the folks at Lujack Honda were excellent. I worked with Jonathan and I was grateful for his helpful attitude. They communicated well, and I appreciated the attention that I received. I highly recommend them!

Alexcyia D'Angelo

Aug 15, 2014

Del is a great salesman and so is Dan! Both are awesome guys, plus great place to get a car! Absolutely amazing service between both.

MidWest#

Aug 11, 2014

Perhaps the easiest, no hassle, no pressure car purchase of my life. The salesperson (Alexis Warren) was well informed, flexible, low pressure, and easy to work with. She was attentive to our search for the right vehicle, right from the start, and stayed with us until the sale was complete.

Jerran Simpson

Aug 4, 2014

Del is a great guy and a great salesman. He knows what he's talking about when it comes to cars and can help you find a great car for a good price.

Leslie3055

Aug 4, 2014

Greg was awesome!! Really worked hard to get the price we wanted. Went to a few different dealerships and Greg was able to pull Lujaks to the top with the great deal on our trade.

phasor08

Aug 1, 2014

Lou Stella's calm, no-pressure demeanor helped put us at ease while deciding which vehicles to test drive. He was very patient and took time to answer our questions in detail and to our satisfaction. Everyone involved with the sale was personable and professional. Only disappointment was not being informed of additional fees before being presented the purchase agreement.

Beckyclark1254

Jul 31, 2014

I was pleased with everything regarding purchasing my new Civic. Until I left my car for the day to get the exterior package. The dealership provides you with a rental car from Enterprise. I did not understand this until I waited to get picked up by Enterprise. My total wait time by the time I left with the rental was over an hour. The car I got was dirty, stinky and nasty. It smelled like wet dog. I felt so devalued as a customer. In my many years of buying cars, I have never had to put up with anything like that to get transportation. This is an awful policy that Lujack has.

emily.wall.5

Jul 29, 2014

I really appreciated all Lujack did to keep my business local here in Davenport rather than driving to surrounding areas to purchase my vehicle. I think they truly value customer loyalty, and they will have mine for a long time!

Rachelljoens

Jul 29, 2014

Michael was Very helpful and friendly. I would definitley recommend Michael lagrone at lujacks if your looking for. New or used vehicleThanks so much Michael!:)

sailzoom

Jul 24, 2014

We knew what we wanted but and we hate car shopping because you pay too much and they distract you from just getting a fair price with salesman antics. The people I listed were all involved in making our Honda purchase quick and painless and expedited getting us the car we wanted in a day because my work schedule limited when I could be there to do the transaction. They made it a good experience where we felt like we were well treated. Mike Z

Malcherrington

Jul 22, 2014

I had a wonderful experience buying a new Honda CRV from Lujacks. Thank you to Matt Rizzo and all involved for their help and expertise! I will definitely return!

klengler

Jul 21, 2014

Lou is great and takes very good care of his customers.I highly recommend him! Tim in financing is wonderful to work with and is very accomodating!

pandy

Jul 20, 2014

what an awesome experience!! thanks lou! we had an awesome time with lou!! really knows what he is talking about and so friendly!!! thanks again

dgray11

Jul 18, 2014

Great customer service and a friendly atmosphere. Lou Stella and Jason Walters made the purchase of my 12 civic seamless! I'll will recommend all my family and friends to lujacks.

ReynoldsA

Jul 18, 2014

I came in for a used Honda and was very impressed with the atmosphere and the helpfulness and courtesy of my salesman, Brad. I didn't feel pressure and I was presented with all the option and information needed! I had a wonderful experience at Lujack's and will be buying from them next time.

tgilmore13

Jul 18, 2014

Lou & Shaun were helpful & kind. Lou took the time to review several options. He was patient as I worked out what I was able to commit to purchasing. Shaun was efficient & aggressive at getting what I needed for my financing. Lou & Shaun got me on the road with a wonderful new car! I am very satisfied with my purchase & my experience. Thank you!

Sandy Worrall

Jul 17, 2014

Lou Stella is an amazing salesman. He was always professional and very polite. He answered all my questions. Lou will be highly recommended to friends and family. Thanks Lou

rachellb

Jul 16, 2014

Lou was committed to finding what I wanted and made sure that I was a satisfied with my new car! Shaun was very helpful with the financing portion. Thank you Lujack's!

Aaronbaker44

Jul 15, 2014

I stopped in to price some Civics I have been shopping around at different dealerships. Lou was great he helped me a lot with figuring out exactly what I want. I will probably be back to purchase later this week. Seems like he can give me the best deal. Cool.

Javadew

Jul 15, 2014

We needed a car in a pinch so we went to Lujack Honda. We were greeted by Lou Stella, with the very catchy line, " Lou at Lujacks". He was very friendly right off and got right down to business. He was very efficient with knowing the inventory and very knowledgeable about the vehicles we test drove. He found us something that worked great for us.

ZaqQazqaz

Jul 15, 2014

Sales person was excellent and very knowledgeable on vehicles and prices. Very helpful on everything that was asked of him. Would recommend Brad Johnson, my salesman, to anyone around.

mike02

Jul 14, 2014

My husband and I decided to add a 3rd car when daughter turned 16. Del found what we needed and had us on way with a new car in less than a day.

hetherid

Jul 13, 2014

My husband and I have been looking at cars for over 6 months. We have a baby on the way and needed something bigger and reliable. Both of us are pretty picky and could not find anything we liked. We visited Lujack's multiple times looking for the perfect car. Lucky and Matt both kept us up-to-date on the new cars to come on the lot. We had such a wonderful experience working with Lucky and Matt. I have always dreaded buying a car, but this experience changed my perspective. There is no way I will ever go anywhere else to buy another car! Everyone at the dealership was friendly and greeted you with a smile. Lucky and Matt were very informative and helpful. My husband and I couldn't have asked for a better experience. Thank you Lujack's, Lucky, and Matt!!

hickles

Jul 7, 2014

When I first decided to get serious about getting the car I wanted and not one that served my needs, I walked back into Lujack's Honda. I knew I received a very good deal for the Civic; however, I wanted someone who was a direct straight shooter (no fluffy rhetoric). Chris was direct, focused, and knowledgeable about Honda products. After allowing me to wander from different sedans, he understood what I really wanted was a coupe. Once I settled in on the coupe, the deal went very fast. He was able to get my second choice of colors with 72 hours. I am satisfied and comfortable now. Dan, in Finance is the same person I dealt with the first time in 2013. This time I mentioned to my spouse that he was quick with getting the best deal possible...all without making you wait for hours (what I hate the most!!). My spouse typically has a negative attitude with this part of the deal than I do. However, she walked away not only impressed with the deal; but with the sense of not wasting time to wear down someone. She stated she would work with him anytime. Moreover, as a long time VW woman, thought she may even consider a Honda product for her new vehicle; all because of Dan.

wcarver1971

Jul 6, 2014

I purchased a 2008 Hyundai Santa Fe in Oct 2013 from Lujacks. In July 2014 the car was totaled and when the insurance company paid out the claim I was actually paid more for the car than what I owed on the loan which is very rare. It speaks highly to how low of a price I originally received on the car. Thanks Lujacks and especially to my sales agent Brad Johnson for making it happen.

hsgfafvagzgz

Jul 1, 2014

This dealership provides Excellent customer service and unbeatable prices. Especially compared to the over priced cars from the big cities. Could not have been any happier

Meredith3

Jun 30, 2014

We worked with both Michelle and Tim. Both were extremely professional and had our best interest in mind. They went above and beyond to provide great customer service. Michelle even stayed late on a Friday to help finalize our purchase! We're very happy with our new car and appreciate everything Tim and Michelle did for us!

snews02

Jun 29, 2014

Michelle was very helpful and had my best interest at heart with choosing the vehicle I wanted and helped me get it in a price range I could afford.

Chlesie

Jun 28, 2014

Honda lujacks goes above and beyond to assist the customer find the best options and car for them. Great group of people to work with. Mark and Dan were great

GoIllini2014

Jun 28, 2014

Purchased a brand new honda minivan today. Brad was great to work with and made the purchase process hassle free. I would recommend Brad to both family and friends.

nstarr

Jun 26, 2014

I went in looking for a car with only a slight idea of what I wanted. Del helped me get exactly what I needed for a good price and I was able to walk out of there with the car right there.

Crystal1117

Jun 21, 2014

I worked with lucky to buy my truck in February and came back with my mother-in-law to buy her a CRV today. Lucky was great to work with both times and makes sure we are taken care of. We also got a better deal at lujacks than at their competitor.

Kelliw68

Jun 21, 2014

we just got a 2012 Honda Civic LX Sedan. We had just stopped by after looking at a car another dealership and decided to stop in Lujack's to look. Lou walked up to us right as we pulled in and asked us what we were looking for and our expectations on price, miles, brand, etc. Lou said ok lets walk and I will show you everything within your wants/needs. He went through 1 at a time very knowledgeable of each he showed us. We did not feel any pressure at all. Also before we test drove the car we were choosing , Lou took the time without us prompting to show us each feature of the car. We appreciated his service greatly and would reccomend him Highly to anyone and everyone!

RichardVedvik

Jun 21, 2014

I originally test drove a 2014 Accord as part of a promotion at Lujack Honda. I was greeted by Jon Bowen and he directed me to a no-pressure test drive to enter in the promotion. After being impressed with the sales staff and current promotions, I decided it was time to buy a new vehicle. I travel 500+ miles per week for work, hauling clients and co-workers and our bags. I needed a full-size sedan with good leg room, fuel efficiency, and reliability. Over two months I test drove over a dozen cars at various dealerships. Jon Bowen even set up test drives at other Lujack brands with other sales staff. Jon seemed genuinely interested in finding me a vehicle that was right for me, even if it wasn't a Honda. But his knowledge and confidence in the new Honda Accord was apparent. He allowed me to look at various trim levels and helped me settle on a 2014 Accord Sport because it had features that he knew I would appreciate on my long drives. While I continued to look at other brands, models, and dealerships it became very apparent that I was the most comfortable when dealing with Jon Bowen. At no time with Jon did I feel that I was annoying him or wasting his time. The day of the purchase, all of the Lujack staff was friendly and helpful, Jon even started paperwork ahead of time to save me time due to my work schedule. Jon worked with me and got me a price that was below all of the competition. Jon scoured the inventory to find me the lowest mileage Accord with zero physical issues. The car was detailed and looked fantastic upon pickup. After the purchase, Jon has checked in on me and even helped me set up my first oil change (II drove 5,000 miles in 7 weeks). The Lujack Honda staff has maintained a comfortable and friendly level of communication to ensure i am happy with my purchase and service. In the receipt for the oil change (no charge, BTW) was a request to right a review on here. I am glad to share my very positive experience at Lujack Honda.

teresa90

Jun 21, 2014

Great customer service at Lujack honda located in Davenport Iowa. I would definitely reccomend a family member or a friend here. The service over all was great.

UsedHondaPilot

Jun 21, 2014

I recently purchased a used Honda Pilot from Lujack Honda. The salesman Del Smith was great to work with but management was extremely rude and dismissive. I asked for the dealer's bottom line and was given a price I thought was fair for that vehicle in excellent condition (which would include matching tires). This vehicle did NOT have matching tires. The tread depth varied significantly from tire to tire with two tires having significantly worse tread depth than the others. The intake papers even indicated uneven tire wear. I countered indicating that I would pay the price quoted, but wanted all four tires replaced. The manager indicated they would replace only the two worst tires, but assured me that he would work with the service department to ensure the suitability of the remaining tires and all four would be replaced if necessary. When I showed up several days later to complete the transaction I measured the tread depth and noted to the manager that the tires on the rear axle that were not replaced varied by 1/8" and that I would like them to be replaced as well. On some full-time AWD systems mismatched tires can seriously damage a vehicle; on others with part-time 4WD (like the Pilot) there is more flexibility, but tires on the same axle should still be replaced in pairs. Mismatched tires can result in speed sensor issues which impact the performance of the 4WD and ABS systems. I explained this to the manager and was told the tread depth of each tire (taken individually) was sufficient to qualify the vehicle as a Certified Pre-Owned Vehicle. I indicated that this did not alleviate my concern or address the fact this is a 4WD vehicle and tires on the same axle should be more uniform than the tires on the vehicle presented to me, and that if I presented the same vehicle to his service department for service I would almost certainly be told to replace the tires in pairs. He did not respond to my specific argument but again reiterated the Certified Pre-Owned tread depth requirements, and told me if I didn't like it I could walk. No offer to speak with the Service Manager or a technician to alleviate my concerns, just an option to take the vehicle as presented or walk away. This same manager was similar rude days earlier when I rejected a "mandatory" and UNECESSARY $300 window etching "theft deterrent" add-on (this is partly what a VIN is for), although he did "allow" me to forgo the fee. Given all of the above, I was ready to accept the manager's invitation to walk away rather than give him the satisfaction of a sale were it not for my wife reminding me that my insurance provided rental was about to expire and we did not have enough time to find a comparable vehicle by the start of the work week. I begrudgingly completed the sale, but would NEVER purchase from Lujack again despite the fact I enjoyed working with salesman, Del Smith. I also noticed when I got the vehicle home I had three T speed rated tires and one S rated tire. Apparently saving around $200-$300 on a $28,000 vehicle, which should have had an ample margin, was more important than me driving away satisfied in a safe vehicle.From Page 499 of the vehicle's manual:"Replace your tires with radial tires of the same size, load range, SPEED RATING, and maximum cold tire pressure rating (as shown on the tire's sidewall)."From Page 500 of the vehicle's manual:"IT IS BEST TO REPLACE ALL FOUR TIRES AT THE SAME TIME. IF THAT IS NOT POSSIBLE OR NECESSARY, REPACE THE TWO FRONT TIRES OR TWO REAR TIRES AS A PAIR. REPLACING JUST ONE TIRE CAN SERIOUSLY AFFECT YOUR VEHICLE'S HANDLING."

Missminiparker

Jun 17, 2014

I hate looking\buying a vehicle. I had it setup to look in Muscatine Iowa that evening. I have a awesome bank lady that called to let me know he wasn't being fair, and suggested I call Greg Rietz. I called him, he listended to my complaints\wants, and said he would call me back. He not only called me back in a timely manner, but he was straight up with me. This is what I have I have this is the price, and this is what it comes with. I went to test drive it, and bought it. It was late, he let me take my new car to the bank to finalize stuff, and then setup a different day to have the car cleaned up and detailed. Here is the best part. Everyone values their time these days, so much to do in so little time. I dropped my vehicle off in the AM, and about a minute. I went back at lunch to pick it up, it took about a minute. Thanks for your help, and outstanding customer service. PS: Thanks for not kicking me off the lot :).

JHolland34

Jun 16, 2014

My experience with Michael LaGrone was TOP NOTCH. He went above and beyond finding me financing, and answered every question I had. When it's time to purchase another vehicle I will definitely definitely be returning to Lujacks. Thanks Mike.

ula72cooke

Jun 13, 2014

Never been to a dealership where curticy and patients was held at such a high demand. I was pleased with an overall great car buying experience and Michael Lagrone was so helpful in making that possible thanks you so much and recommend him to everyone.

zcarshopper1

Jun 12, 2014

Greg always provides exceptional service and his followup is unmatched in the industry. He is a tireless worker and quickly found just the vehicle we wanted.

kieanna

Jun 11, 2014

I've Been Looking For A Car For Months Now I Came In About 2 Months Ago And Spoke With Mike About Getting A Good Car & With Me Being So Young And No Credit It Didn't Look Like It Was Ever Going To Happen . But Mike Didn't Give Up On Me So Couple Weeks Went By And I Found Myself In Lujacks Almost Every Other Day. By The Time I Knew It I Looked At Tons Of Cars And When I Finally Found Something And Was Ready To Purchase . & Right When I Thought It Couldn't Get Better Mike Found Me The Car I Wanted When I First Came In . Honestly Can Say I Have Never Had A Better Felt In My Life Knowing I Got The Car I Wanted , Fair Price , & Great Salesman Not Giving Up On Me. Gets No Better . Thanks Again Mike !!!!!

GCoykendall76

Jun 10, 2014

David was very understanding and helpful in finding my boys and I a safe, stylish and reasonably priced vehicle given my current circumstances.I appreciate his friendliness and will be recommending the dealership to my friends and family in the future.

Jpiniowa

Jun 10, 2014

My wife finally agreed to trade the tahoe for a better MPG vehicle. We decide to take the Family plunge and buy a minivan. The decision was on a Saturday to trade in the Tahoe for a Honda, we only had a few days to buy something due to a family vacation starting on the following Wednesday. Test drove the Van on Saturday, went back to the dealer ship on Monday night and was out the door by 8:00 PM.. Quick service and good price. My previous vehicle purchases have been somewhat a "Pain", but this time no issue and happy to do business with Lujack Honda.

LindsayNeumann

Jun 10, 2014

Lucky was very attentive to our wants and needs. We appreciated that he took a substantial amount of time over the course of several days to work with us showing us everything that we asked to see, even though he knew we would love the Odysseyhe was right. I found between the sales staff, sales managers and finance departments everyone worked very well together and quickly to get our paperwork and contract information put together once we finally made our decision to Lease a new Odyssey. Everyone took great care of us and tolerated all my crazy questions!

greg14

Jun 8, 2014

We were approached that we could get a new Honda for lower price. So we went in and looked at the new Hondas and compared. As returning customers, we were treated with a lot of courtsey and very well informed. We like what we saw and decide that we wanted the new Honda Odessy. The paper work went real smooth and done quickly. After the sale, Greg show us how everything worked and helped install our phones.

vijay19

Jun 7, 2014

Matt Rizzo did an excellent job making sure everything was taken care of when I purchased my new car. He is an asset to the dealership! I would differntly purchase another car from him.

mand84

Jun 6, 2014

Chris called me and was very courteous when telling me that a potential buyer was interested in my make and model vehicle(2013 crv). When I arrived at the dealership, Chris was informative of my options without pressuring me to upgrade into a new vehicle. When I decided on a new vehicle, Chris was very helpful with the application process and was patient when we were delayed in getting necessary information from my husband. Overall the experience was pleasant and stress free. I will continue to bring my business Lujack Honda in the future.

Mcornille

Jun 6, 2014

We bought a new CRV in March, and I only wonder why we waited so long. Mark Pealstrom was great to work with. From figuring out what features we wanted to guiding us through the buying process and trading in our old car, it was a pleasure, all the more so since we came in to finalize the deal late on a Saturday afternoon. Shaun was very helpful in going through all of the financing. Thanks!

rev4

Jun 5, 2014

As a first-time customer for Lujack's car dealership, I found David's service and assessment of the type of car we needed impeccable.

jterryiowa

Jun 2, 2014

I had avoided dealerships for years because of swindling and salesmen leaving a bad taste in my mouth. The honesty and genuine interest Chris showed is amazing. I will highly recommend this dealership to anyone as long as employees like Chris are here.

Matthew Gerstner

May 16, 2014

They claim to perform, and boast about, their 100 point inspection on used vehicles. When I got the van to the shop shortly after I got it due to a noise, they found the ball joint Lujack replaced was installed incorrectly and damaged, the transmission mount was flattened, the left front brake was dragging terribly, the oil hose Lujack claimed to have replaced was leaking severely, and the air conditioner was completely out of refrigerant. Don't believe them when they said a vehicle has passed their inspection.

Lj "Lucky" Fazliu

Apr 7, 2014

After meeting with Lj "Lucky" Fazliu we test drove a CRV Honda. My husband was leaning more towards the Odyssey. Lucky did not pressure us but asked us to stop back to test drive the Odyssey at our convenience . We were from out of town . We returned home and actually test drove the Odyssey at our local dealer. We returned to Lujacks to test drive the Odyssey and get a quote. Upon dealing with Lucky and Brice Peters, the sales mgr, we were not only given a fair discount but negotiated 3 accessories in the deal. We felt so confident in Lucky that we signed for the Odyssey. We will definitely refer our family and friends to Lucky and Lujacks.

retlod

Mar 11, 2014

Ever feel like car dealerships don't even care that you're there? Ever call or e-mail and not hear back for days? Not at Lujack. After searching unsuccessfully for months, I found the car I was looking for at Lujack--an Accord Hybrid Touring. I had visited, called, or e-mailed 16 different dealers prior to looking at Lujack. Michelle was fantastic, friendly, and easily the best associate I had encountered during my search. The dealership as a whole was energetic, fun, and casual. It definitely did not feel like all the other stuffy car dealerships I had visited perviously where no one seems to care you're there. Communication was prompt and useful. I got a great deal on the car, and they also gave me 10% more for my trade than any other dealer I had spoken to before. I would not hesitate to send any of my friends or family members there for a new vehicle!

retlod

Mar 11, 2014

After searching unsuccessfully for months, I found the car I was looking for at Lujack--an Accord Hybrid Touring. Michelle was fantastic and friendly, and the dealership as a whole was energetic and casual. It definitely did not feel like all the other stuffy car dealerships I had visited perviously. Communication was prompt and useful. They also gave me 10% more for my trade than any other dealer I had spoken to before. I would not hesitate to send any of my friends or family members there for a new vehicle!

Author

Dec 23, 2013

Buying process wasn't an issue. Service department is what turns me off to Lujack Honda. It is not a quality issue either, the work that is done is done right. I had a repair appointment for warranty work for weeks, I arrive and am told that they didn't order all the parts, so I'd have to bring my car back(after an hour). That would be fine, if they were originally appraising the work, and if I hadn't made a special trip and taken off work. Once work was done, it was done correctly. Had the time been put in for making sure that the parts were ordered, it next would have taken only one trip. Next, I had an oil change. Should be an easy in and our process. It was, until I got to my car. I understand that you put a new sticker in a car to say when oil changes are due. But when it's the first oil change, wouldn't you take the time to think that the sticker in the window isn't about oil? I had a lockout sticker for my insurance company to verify my car, it was removed and thrown out and replaced with the next change sticker. I get it, it's an honest mistake. But attention to detail is huge for me, as well as accountability. Nobody took responsibility for not ordering the correct parts the first time, and I just got a sorry from the assistant manager after he looked for the sticker. He could have asked whoever changed it, but I'm indifferent now. I'll only be in for warranty work because I have to, and car purchases. Future oil changes or additions to cars? I'll look elsewhere.

David25624

Nov 8, 2013

The entire buying experience took 2.5 hours. It shouldn't have taken near that long, but every time we made an offer Greg would have to go back to talk to his manager. This tactic was solely to wear us out and give in. A smart salesman would already know what would be an acceptable price to the dealership.Everyone was friendly. Even other salesmen would stop by and ask if we needed anything - like water or popcorn. We finally agreed on a somewhat fair price, but were surprised after it was too late that they tacked on a $299 fee for anti-theft glass etching, which we had not agreed to. So the fairly good deal turned out not so good for us and we now wish we had taken our business elsewhere. We should take some of the blame for not looking over the paperwork before writing the check.Overall I would recommend this dealership, but just be careful and watch for hidden fees and make sure not to let them breeze through the paperwork like they (probably intentionally) did to us. Lujack's Honda had good selection and reasonable prices. Just watch them closely. We had recently bought a vehicle at Shottenkirk Mt. Pleasant without being a victim of this glass etching scam, which I had read about but when it counted I let my guard down.

belittled_customer

Aug 24, 2013

We had a lot of drama in the beginning with this dealership. They ended up working with us and in the end we have our new car and are very happy.

panthers0314

Aug 4, 2013

I had a horrible experience at Lujacks Honda. It took forever for the sales guy to come back with numbers and then when he did they were way to high. When asked about a couple of rebate options that I knew that Honda was currently offering the sales guy didn't have a clue, he had to go ask someone else what kind of deals they were currently offering. I ended up walking out because I was tired of being treated poorly. I will never go back to Lujacks to even look at buying a car. I have talked to a couple of friends about my experiences and they all said that they had very similar experiences at Lujacks that they just have horrible customer service.

lenzherr

Feb 23, 2013

This was just the second dealership we came to in searching for our 2013 Honda Pilot. I really came in with the impression that it would not be the last, not because we heard bad things or didn't think they would be willing to deal, but because I really had my mind set on shopping around to find ultimately the best deal. I contacted this dealership via email initially and was contacted promptly by Tim via phone. He was willing to talk numbers over the phone but strongly encouraged us to bring in my old vehicle to get a true number we could agree on which is understandable. I was happy he was willing to start with some numbers over the phone to ensure the trip down would be worth it! Tim stayed after hours to be sure I received all the information over the phone since I was unable to be reached during daytime hours due to work. We came down the next day and were treated with great hospitality off the bat!! Julie got us into a Pilot right away to test drive and came along to answer all my questions about the features, etc. Moving into negation, I braced myself for a lot of haggling. We were not in agreement with numbers starting off but Tim came out and took us aside to get down to a number we could all agree on. The negotiating was nothing like the experience I had with our first dealership; it was much better! Everyone was very personable and friendly as well as thorough through the whole process. It took a fair amount of time to get the car ready and go through the paperwork but that's expected. Overall, this was a great car buying experience and I would recommend this dealership to anyone!

Quality customer

Jan 5, 2013

Easy to work with, very happy with purchase. Will definitely come back for another vehicle!

Cathy

Jan 4, 2013

My salesman Martin got me a fair price for my CRV and my trade. Great to work with

Jason miller

Jan 4, 2013

Decided on a new Accord, love the car. Service was excellent, would definitely recommend Lujack Honda for my next vehicle.

sexy grandma

Jan 4, 2013

Fair price and good trade value

Swanky

Jan 4, 2013

My wife and I had been looking for a new car for a little while. We checked a couple dealerships on the east side of the river when a friend suggested we stop wasting time and just go to Lujacks because they have everything. I went there to Honda. The sales person actually took and interest in what my wife and I wanted and helped me settle on an Accord. We agreed on a price which I couldn't even get from the other dealer. I was educated on the advantage of a lease and I am actually paying less per month then expected. Just want to Say thank you to everyone at Lujacks that helped. Justin sold me the car and Brice helped me with the payments. Thanks guys and I will see you for that first oil change, complementary.

frustrated by experience

Dec 9, 2012

Tried to renege on "drive away" price confirmed by email. Did honor after I prepared to walk away. Claimed one accessory (wheel locks) not in stock and will express mail tomorrow. A month and ten emails later, no wheel locks! Dealt with Jen Hollis (internet person), Paul (salesman) and Rich (new care manager). these people are why car salesman have a reputation for being dishonest.

Kato1122

Mar 20, 2012

I had a wonderful experience with Lujack's both times I bought a car. Matt Rizzo, my salesman was incredibly helpful and made sure to get me the best deal possible on my Honda CR-V. He was not pushy and made me feel very comfortable with everything that was going on during the purchase. He even sat down and walked me through how to work everything in the car and was very detailed in his explanations. My overall experience was very positive and I would definitely recommend Matt and Lujack's to anyone looking to purchase a new/used car!!

Angi70

Jan 21, 2012

This was by far the BEST experience buying car I have ever had. I got out from under an Explorer I owed more than what it was worth!! Matt found me a car that will save me so much money in gas mileage and brand new, I never would have thought I could get brand new!! 41 years old and I have my first brand new car thanks to Matt. There's was no pressure to buy and they were up front with all details. My credit isn't the best either so when I found out they got me approved I wanted to cry, because other dealers just said "Sorry there is nothing we can do for you." Matt took time to find out my needs and went with it and found me something great. Anyone looking to buy a new or used car I STRONGLY suggest you visit Matt Rizzo at Lujack's. Trust me.. if he got me out of a bad situation, I'm sure he will do a great job for you too.

Jjsmom15

Jan 20, 2012

We purchased a Van from Lujacks and the experience was awesome. Shelly and Chad went above and beyond trying to find me the right vehicle.

whitelx

Dec 13, 2010

Salesman was very helpful, knowledgable and friendly. Prices were considerably higher than internet prices, but I wanted a car immediately. Watch out for the window etching scam they try to add another $200 while you're signing paperwork. I'll stick with Ebay for future vehicle purchases.

cboyd25

Jun 4, 2010

MADE AN OFFER AND WAS TALKED DOWN TO AND INSULTED. dON'T THINK HE DEALS WELL WITH WOMEN. tHEN MADE A MUCH HIGHER OFFER AND HE WENT UP ON THE PRICE THAT HE FIRST TOLD ME! I WOULDN'T RECOMMEND DEALING WITH HIM OR LUJACKS PERIOD. i ALSO WAS LOOKING AT A ECLISPE AT ONE OF THE OTHER LOTS AT LUJACKS AND THE SALEMAN THERE WAS NICE. hE CALLED ME AND TOLD ME HE HEARD ABOUT MY DEALING WITH THE HONDA GUY AND THAT I THOUGHT HE WAS MESSING WITH ME SO HE SAYS COME UP HERE AND PICK OUT ANY CAR ON MY LOT TONIGHT OR MONDAY (WHICH WAS MEMORIAL DAY) AND I'LL SELL IT TO YOU FOR 100 OVER INVOICE. SO OF COURSE I SAID YES GOT A FRIEND TO GO WITH ME TO DRIVE MY OTHER VECHILE HOME AND PICKED OUT THE ECLISPE I WANTED. THEN I GET READY TO BUY IT LOOK AT THE PAPERS AND SAY WHERE'S THE INVOICE? THE MANGER SAID OH NO NOT THAT CAR IT HAS TO BE A 2010! THAT'S NOT WHAT HE TOLD ME THE SALESMAN SAID AND I DROVE THERE FROM MY TOWN FR NOTHING AUSE I GOT UP TO LEAVE!!! WHAT A JOINT NO WONDER PEOPLE CALL IT SREWJACK'S!!!