Used Cars for Sale at Lupient Kia in Brooklyn Park, MN

Michael

Nov 17, 2016

Our salesmen, Rob, was excellent! Very helpful and not pushy. He was able to connect with us throughout the process.

Shane

Nov 17, 2016

I had trouble with my car key after picking up my car from having repairs done. They were amazing in helping me try to get my car started and, when that didn't work, finding the information I needed to go get a new key cut for it at the nearest Hyundai dealership. They went above and beyond to help me and it was very much appreciated.

Julie

Nov 14, 2016

I was buying a used car that had a very low sales price but My Sales Rep James treated me as if I was buying a new car. James was very thoughtful, courteous and Helpful. A Top notch salesmen !!

Merril

Nov 13, 2016

Very friendly, courteous.Strong desire to meet our needs.Willingness to follow-up after the sale.Took time to show us features in the car even though it was right at closing time.

Michelle

Nov 12, 2016

They worked with me prior to even coming to the dealership and quickly responsed to my questions. Everything was ready when I arrived and went smoothly. The whole process was easy.I worked with Jaime and Felicia, they were very helpful and knowledgeable. They found my perfect car without going over budget, I even have more options on my car then I expected.

PWages

Nov 11, 2016

Andrew was great. very knowledgeable of all the features of the car. He remembers me by name every time I come in. No pressure to buy. This is the second car I have purchased from Brooklyn Park KIA. Will go back again for my next car.

Abcya

Nov 11, 2016

Nate helped me find the perfect car for me. He was very helping in assisting me in purchasing my first vehicle. Overall, great customer service and knowledge about the vehicles.

M & J Lupient Kia & Andrew Bursh Fans for life!

Nov 8, 2016

My husband and I had were pretty sure we wanted the Sorento Limited V6 but I had not driven one nor did I know that much about them. I went without my husband to all 3 of the local Kia Dealerships as he had decided that was the car he wanted after driving one on a business trip. If I was happy then it would be a done deal as far as the car. The dealership would then have to earn our business. After going to all 3 local dealerships I had the best experience and found the best salesman at Lupient Kia, Andrew Bursh. If you want to have a great experience when buying a new car you need to go see Andrew and learn everything you need to know while enjoying the experience!

Heather

Nov 6, 2016

The service guy was very polite and kind. Vadim saw me and made a point to say hello. I chatted with the admin when my car was ready, she knew the last time I was there was to change the code on my car when my purse was stolen. It seemed like you care about maintaining a relationship since my new car purchase and I appreciate that. I also like that I was not told there would be survey to fill out and pressured to give you a good score. I noticed the sign on the admin's desk had been taken down about making sure your customers give you a good score. I expected I would probably receive a survey - as most companies send one these days. I like that you have improved this process. I am also looking forward to your remodel as well for an improved waiting area.

Felita

Nov 5, 2016

Everyone went above and beyond to get me into the vehicle i wanted with no money down. The staff made me feel so welcome and were very professional. I would definetly recommend this place and i will be back in the future. Thanks again

Rudolph

Nov 4, 2016

Pleasant people to work with and service is fast. Making appointment was very easy. Easy access from where we live.

A johnson 921

Nov 4, 2016

We have been buying cars at Kia of Brooklyn Park even before it was Kia! The service is fast and friendly. We wouldn't go anywhere else to buy a car.

Daniel

Oct 31, 2016

Our sales rep Andrew B was knowledgeable and was response time was excellent and followed through with everything we asked

Sean

Oct 31, 2016

It was fast, friendly and convenient. Plus they washed my car. The waiting room was clean and offered Wi-Fi. Water, snacks and other beverages.

Angel

Oct 30, 2016

Andrew the salesperson was very friendly & knowledgeable. It genuinely seemed liked they cared about the customer experience. Andrew even took the time to go over all the features of my new car. I would definitely go back.

Karen

Oct 30, 2016

Shane was awesome! EXCELLENT customer service fast with repair. I had to reschedule numerous times due to work & illness. Thank you for your patience!!

Shirleytemple1$

Oct 29, 2016

Purchased a great new car at this location and had great help from the Salesperson, Tommy Thacker was the best! would highly recommend him for another car sale

Dave'sKIA

Oct 28, 2016

Great vehicles with excellent customer service! Found the vehicle I wanted, in the color I wanted at a very competitive price. Enjoyed the experience! Would highly recommend Lupient Kia!

Anthony

Oct 27, 2016

Andrew Bursh is always willing to go the extra mile to help the customers, as well as Dan (Don) from service.Way to go guys, Thank you.

Jennifer

Oct 27, 2016

Everyone at the dealership was friendly and professional. We were treated very well and they seemed to genuinely appreciate our business. Our salesperson, Rocco Jackson, was outstanding! He was such a pleasure to work with. He worked efficiently and was there with us for every step of the transaction. He was very knowledgeable, and explained all the features of the car we were purchasing. We've purchased many cars over the years and this was the best experience we've had.

Rosie

Oct 27, 2016

The speed of service, and overall friendliness! I came in a day after my appointment thinking it was that day, but they got me in and were done in record time!!! I generally look forward to going in to see everyone, and the dealer who I leased my vehicle from! Seth.....Is a great asset to this dealership!

preacher1964

Oct 26, 2016

I just want to hand it to the a Top Salesman Seth Clayton and the number one Finance Specialist in the business Jamie Smulders theses two guys are straight shooters and will do everything in their power to get you into the car you want and if they can't they won't string you along or waste your time......Thx Guys

Dorit

Oct 23, 2016

I received a reminder of my appointment, was immediately taken care of when I drove up, the car was ready before the promised time, was washed.

Janice

Oct 23, 2016

Brian was very helpful without being pushy. He was friendly, answered any questions we had, and pleasant to work with. The prices of the cars were affordable and I am very pleased with the quality of the cars.

cmbrinkely

Oct 23, 2016

We've returned to this dealership for all our car purchases & service for at least 16 years. Always friendly, casual, straightforward communication, ease of processing, excellent follow-up.

Paul

Oct 22, 2016

Not pushy! The car buying process moved at my pace. When we were ready to buy the dealer was ready to help!

Lmebust

Oct 22, 2016

We had a great experience. Our salesman was wonderful. We had to wait for finance and they let us go to lunch and paid for us because of the little wait. We will be back!

John

Oct 21, 2016

Meeting each person that would have something to do with the sale or after care. Also how clearly every step of the process was explained.

Bill

Oct 19, 2016

I had a lot of work done in a timely manner at a reasonable price. Service advisor Shane is great!

Cynthia

Oct 19, 2016

No pressure!!! The sales person was informational and friendly, I also introduced to the manager but no one pressured me to buy the car they gave me information and let me make my own decision.

Debra

Oct 19, 2016

Helpful and friendly. My visit was smooth and no complications. The waiting area is clean and comfortable. They have a fish tank that is fun to watch.

Sylvia

Oct 18, 2016

I was able to discuss what work needed to be done with your service manager prior to the appointment.I actually sent a family member to the appointment with the car, but I can see from the paperwork that the service performed was exactly what we had discussed. I can also see the times in and out for the service, and the work was done immediately and quickly.

Ronald

Oct 17, 2016

Very pleasant and Fast Very pleasant and Fast Very pleasant and Fast Very pleasant and Fast Very pleasant and Fast

Gordy Aune Jr

Oct 15, 2016

Daniel in service took very good care of me and my vehicle just like always.

Raul

Oct 15, 2016

Friendly and answered all my questions showed us things that we did not know and check for any recall but there were noe

Bkolson

Oct 14, 2016

My sales rep Andrew Bursh was great it took us a bit of time but we got it done I have purchased many cars at this dealership great place to buy your car from if your looking for a friendly place Thanks to all who help make my car deal

Michelle

Oct 12, 2016

They are very professional at this dealership, love the service department, very clean and courteous. My vehicle is always done when promised.

Bonnie

Oct 11, 2016

My salesman Rob Mayberry, we almost had a No Sale happen.However we recovered from that issue. Rob was extremely helpful, put in extra time after sale switching out the cars. Kurt the finance man was fun to banter with.

Jessica

Oct 11, 2016

The service was quick! They did a fine job and everyone was very nice as always. The waiting room is very nice with complimentary wifi and water. Thank you!

K8 Soul

Oct 11, 2016

This dealership had the car I wanted at a reasonable price. The test drive and purchasing process was relatively quick and painless. Convenient location also.

Mndare02

Oct 11, 2016

The process was quick and easy. In mere moments, we had selected a 2016 Sedon LX, and found a smokin hot deal! The sales associate was knowledgable and professional, and exerted no pressure at all. I'd do it again for sure! Thanks, Anthony Cotton!

Yupyup

Oct 11, 2016

We were told untrue information multiple times. Fell in love with a vehicle that we could afford and then took it back. So unhappy, going to Luther!

Adelaide

Oct 8, 2016

I arrived at the appointment time and my car was taken in right away. Your service entrance was clean and your attendant was courteous and answered our questions.

Lauree

Oct 8, 2016

Everyone was professional but still genuinely friendly!! I appreciated the loaner vehicle, and the procedure to inspect the vehicle before I could drive away was thorough but done very quickly. I was on my way fast!!

Michelle

Oct 7, 2016

The team we worked with was great, James Miller was the perfect amount of sales person. Not pushy, understood what I was looking for, resourceful, would recommend him as a contact for any one I refer.

Holly Guncheon

Oct 6, 2016

Have had the WORST experience with Kia and with this dealership. DO NOT GO HERE. My transmission failed on a two year old car with no warning. They towed it in, took over a week to get the part and then told me they were too busy to install until the following week. Absolutely no concern about getting my car done because "they have appointments for regularly scheduled maintenance to take care of first." So perhaps someday I'll get my car back but who knows at this point. Also I tried to give them no stars but this site makes you select one star at a minimum. They don't deserve any stars at all.

Angela

Oct 4, 2016

The service worker was very polite, checked for any recalls and got the job done much quicker than I expected.

Minivan MoM

Oct 1, 2016

Great place to buy a vehicle. Rocco was our car salesman and did an excellent job. No pressure or attempts to talk us into something we did not want. Followed up to our original visit and helped us reschedule several times. Overall he went above and beyond. We are thankful for their help with everything.

kmichelizzi

Sep 30, 2016

We purchased our daughter's first car from Lupient Kia. We told them what we were looking for, and they recommended a great car that almost fit the bill perfectly. We were in and out in a relatively quick timeframe, driving the car away. Good job, guys.

Dawn

Sep 28, 2016

it was fine! I was just there for an oil change, but they reviewed the upcoming needs for the 60 thousand mile service, in the future

Theresa Mary

Sep 28, 2016

Valdim was really nice and dos a great job explaining all the features of my new car and setting up my Bluetooth. Kurt was also great getting us through the paperwork and helping me to understand it all!

Debra

Sep 26, 2016

This is the second car I've purchased from Andrew Bursch at Lupient Kia of Brooklyn Park. He is a top notch salesman.

Kris

Sep 24, 2016

Pleasant people, easy to get an appointment, excellent communication and work done properly. Called right away with diagnosis and estimate. Will return to this dealership.

Michael

Sep 24, 2016

Everyone was really helpful. The dealership is clean, well maintained, and in a convenient location. I would recommend this place to anyone in the Twin Cities shopping for a Kia.

A guy with a rusty van

Sep 23, 2016

Our salesperson,Vadim, listen carefully to what we were looking for in an automobile, asked great questions, and ultimately steered us towards a vehicle met our needs. When it came to pricing, Lupient was competitive without being aggressive. Our overall buying experience was great and we would recommend them to a friend.

Eric

Sep 22, 2016

Took me a while to schedule an appointment. Left a message in service, no one called back. I guess only 1 person makes appointments? Strange.

Jeffrey

Sep 22, 2016

Service completed quickly so I was in and out fast. Future work was discussed and pricing qouted up front. To be called when parts arrive for further service.

William

Sep 21, 2016

The knowledge and compassion I receive from my service provider, Shane, were excellent. Shane has assisted me with my service requests for several years and he has always been responsive and consistent.

D.Lenart6

Sep 18, 2016

I am so pleased with my new vehicle. Anthony made my experience so easy and stress-free. He works with you and makes sure you are comfortable every step of the way. He has great energy and enthusiasm. I highly recommend him!

Craig

Sep 12, 2016

Came in without an appointment and was able to get in with no problem and answered all my questions that I had

Helen

Sep 12, 2016

Andrew Bush was an excellent salesman and very congenial. He gave us good service without being overbearing or pushy. I was also impressed with the appearance of the showroom, very neat and organized.

Kelly

Sep 11, 2016

The friendly, but respectful treatment of me by my salesman as well as the financing guy. They made the purchasing experience easy.

Lisa

Sep 9, 2016

Our sales person Seth was great. He was patient and respectful in all of our dealings. We will definately come back for future needs.

Megan

Sep 8, 2016

The staff was friendly, professional, courteous and most importantly they were not overly aggressive. Seth answered all of my questions and gave me a complete - in detail - list of options. He let me make my own decision, but took into consideration what I was looking for and helped me find the right fit.

Sherman

Sep 7, 2016

My dealer, Vadim, was profession and friendly. I felt comfortable and relaxed through the entire process. Taking time to take me step by step through the process, I came away feeling completely informed.

Steven

Sep 7, 2016

Vadim was extremely patient and helpful. Very low stress process that was refreshing! Prequalified online and that saved us a lot of time in the end.

Jodi

Sep 6, 2016

No pressure and Rocco was a pleasurable sales rep keept me updated on every step of the way. Could not believe they filled up the gas tank for me

Megs

Sep 6, 2016

First of all, In my experience Kias are great cars! So far I am incredibly happy with my brand new Kia Rio. It's beautiful and I hope it will last me 10 years like my last Kia Rio. Anthony helped us find the car I was looking for and was very attentive.

Frances

Sep 5, 2016

Fast and professional service; clean and comfortable waiting area; check out staff friendly and professional. Available computer is a nice plus.

Chris777

Sep 5, 2016

My wife and I were looking for a new car and Anthony Cotton was a wonderful Sales Consultant. He is a man of integrity and seems genuinely interested in helping clients. He gets our recommendation!

Irina

Sep 4, 2016

No pressure sales. Friendly staff that looked for our specific needs.Reasonable price without negotiations as compared to top pricing guides.

David

Sep 1, 2016

Friendly, quick and easy. Sales Manager and Salesman that I was referred to by the Internet Sales Coordinator made everything very understandable.

Raeann

Aug 29, 2016

It was a quick and easy car purchasing experience. I was given valuable insight and honesty into which vehicle would best fit my needs and I feel confident in the decision I made based on Eddy's recommendation. There is a sense of authenticity among the employees that work there and it is greatly appreciated.

Stitcher

Aug 27, 2016

We have bought our other cars thru this dealer and we have always been very happy with the service and getting the car we want.

Edmond Borboh

Aug 26, 2016

Came in looking to get financed on a car with bad credit and drove away with my 2010 Honda Civic. Thanks again you guys were great!

ltheiringer

Aug 26, 2016

Brian had done above and beyond for me. I had left feeling like they had treated me like a relative. I was expecting to only compare and contrast a few cars and ended up getting a deal that was too good to refuse. Everyone needs to go to Lupient and see Brian.

Michelle

Aug 25, 2016

I appreciated the friendly and professional service at Lupient Kia. I will return to this service department in the future.

Jean

Aug 24, 2016

Very pleasant, knew what we wanted and he helped us get it.Kept us company while waiting for the paper work. Honest.

Kyle

Aug 24, 2016

It was easy to setup the appointment and the service that was perform was fast. The person that checked me in explained everything that was going to happen really well.

Lanline

Aug 24, 2016

I took my new KIA in for service and was greeted warmly by the service writer. My car was in for an oil change and some warranty work - this was my first visit with my new KIA for service. I took issue with a service charge, that wasn't resolved when I spoke with the Service Mgr who was less than concerned about my issue.

Angela

Aug 23, 2016

The service was thorough and the wait wasn't too long. The communication regarding the work that would be done on my vehicle was open and the price was fair.

Amber

Aug 22, 2016

They were very helpful and informative. I felt at ease with the work performed and loved how pleasant they were!!!

Scott

Aug 22, 2016

No pressure approach to selling cars. Our salesmen was very pleasant and helpful answering all our questions . would definitetly return for our next vehicle purchase.

Shirley

Aug 22, 2016

Organized and customer friendly. Made it easy to purchase a car. The salesperson and service person both seemed excited to help and make the experience easy.

Mark

Aug 21, 2016

They're a great group. I've never been disappointed. They don't push unnecessary repairs on you and are helpful in offering good advice to avoid steering you wrong.

John

Aug 19, 2016

Very quick replacement of control arms on Sedona; feels and steers solidly again; I have been to Lupient service twice and came away satisfied both times with a better performing car.

Laura

Aug 18, 2016

They provided good communication and quick service. They also looked for new recalls and what other service that I may need.

Kjackson

Aug 18, 2016

Not only did the sales consultant I worked with (Anthony) make me feel extremely comfortable about my purchase, but he management team and the rest of the staff as well! It was my first car buying experience and I could not have felt better about everything.

Gregory

Aug 17, 2016

Salesman Rob was extremely helpful and friendly. Really got me in and out of there quickly. The car was priced right and detailed to be in excellent shape.

Kerstin

Aug 17, 2016

I was greeted in the Parking Lot by Eddy, he was respectful of my budget and showed me several options. He even showed me a few that weren't originally on my list, and didn't seem undaunted when I found that I didn't like a certain car. I ended up with a great car at a good price.

Annette Suchy

Aug 14, 2016

What an amazing no hassle, NO PRESSURE experience. Anthony Cotton was a great non-salesy salesman. Everyone from the receptionist to manager to finance took time with us and were so easy to work with! I can't give them enough praise for an experience that is normally TORTURE! Anthony and his sales manager were absolutely the best I've ever dealt with in 30 years of buying and leasing cars!

Lisa

Aug 13, 2016

Service done even faster than we were told. Friendly staff. I would recommend this to everyone. Waiting room is clean & comfortable.

Richard

Aug 13, 2016

The staff took very good care of my needs. The work on my car was done correctly and in a timely fashion. I waited at the dealership while my service was completed in the time quoted at write up. I was completely satisfied!

XRlingling

Aug 11, 2016

From the time we walked in the door until we closed on a deal a few days later, the staff was friendly, knowledgeable and there was absolutely no pressure.

Mary Alice

Aug 10, 2016

I was immediately greeted as I entered the business. The sales associate was personable, helpful, and not aggressive. I was comfortable and satisfied that he was looking out for my best interest.

Timothy

Aug 9, 2016

I got the car I wanted for close to the price I wanted. Seth really worked to make sure the deal went through.

Sara

Aug 8, 2016

I have high anxiety about making big purchases and the team at Lupient Kia, especially Seth, helped break down what anxiety I had. Very customer oriented! He had my fiance and me laughing the entire time and dedicated pretty much the whole day to helping us find a new vehicle for our growing family.

Satisfied 1984

Aug 8, 2016

My wife and I went in 30 minutes to closing and they stayed open until the deal was done, and on top of that, they came to my residence to finish the paper work. Great service all around !

Patricia

Aug 7, 2016

Always friendly. Always good work. Never had a bad experience. It's nice to have people who really care about customer service.

Ryan Christian

Aug 7, 2016

The staff is very friendly and worked hard to find me the best deal and gave me a very generous trade in. They got me down to a payment that i was comfortable with and provided me with additional options to protect my car.

db1234

Aug 7, 2016

I think he was very organized and passionate to my needs, and very patient for along period of hours. Strived to get us a great vehicle and purchase needs. True meaning of sales person that put his Customers first would be you, ANTHONY COTTON, Also was very multitasking as far as greeting and assisting of others. He knows how to work with both sides of interest dealer/ customer. Would recommend him to anyone interesting in buying a car. Has a great sense of humor.

Lakes2926

Aug 6, 2016

He was very very patient, was very observant of what we wanted. He was also very kind and he really worked with us. Gave us many options, didnt just try to make a sale, as a customer he put our interest first, We couldnt have asked for a better salesperson.

Carrie

Aug 5, 2016

I felt welcome and appreciated. The servive was impeccable as usual. Althought you could give them a new car wash!!

2007 Pontiac

Aug 4, 2016

They sold me a used car with no oil in it and run's HOT!!! Did they care? NO!!! DON'T GO THERE!!! They lie.

Nina

Aug 1, 2016

Jesse was friendly and generally did not "oversell." I enjoyed working with him - sometimes more so than I enjoyed working with his colleagues.

Peggy

Aug 1, 2016

Andrew was by far the most knowledgeable regarding the Sorento and packages available and was able to explain them in a way that took a lot of confusion away giving me the ability to understand the product and make a purchase feeling pretty good about it. He gets a 10 for that as well as being extremely responsive to my calls and questions.

Steven Humerickhouse

Jul 30, 2016

This is my second Kia Optima and my second lease, too. When it came time to find a new Kia at the end of my first lease, Brian Paulson--my salesman--was always helpful. But he and the dealership went out of their way to help me when my job looked iffy, helping me extend my lease and then search high and low for the exact car I wanted once I knew my job was stable. It took eight months from the start, but they never pressured me and were always kind. I loved my first Kia Optima and look forward to learning all the details of my new one. A big thank you to Brian and Lupient Kia for all their hand-holding to get me into my next lease!

Michael

Jul 29, 2016

Rocco was very personable and helped by answering questions honestly. Never felt like I was being "sold" something. More of a conversation about things.

Sandra

Jul 29, 2016

David was amazing again. I was in a car accident and totalled my car which caused us to get another. He worked his magic and had us in a car the next day. That kind of service helps take some of the weight off my shoulders. He is the best

Darren

Jul 27, 2016

Everyone from service rep to the customer checkout are willing to make sure the service experience is hassle free and easy.

Jeffrey

Jul 27, 2016

The dealership was not a high pressure sales environment. My salesman Mike Worden was very informative and friendly without being pushy.

Lisa

Jul 27, 2016

Nate worked with me to help find the right vehicle for me. He listened to what my needs were and worked hard to meet those needs. Nate never made me feel pressured and that was the most important thing to me. That is what will bring me back this Dec for my husband's next vehicle, and back when my lease is complete to get the next KIA.

Jesse

Jul 24, 2016

I was able to look at a few cars and pick the one that best suit me. The car I chose had all the extras I wanted plus a few more. Very satisfied with my new car

Gregory

Jul 23, 2016

My 5th Kia sales experience was excellent, great salesman (Andrew) and team, great sharp 2017 Sorrento, great service team (Shane).

Emma_silbernagel

Jul 22, 2016

Vadim was amazing! He helped me get into the perfect car after my lease has come to an end! I couldn't be more happy with my choice and my time at Kia. Thank you!

Robert

Jul 20, 2016

They got me in right at my appointment time and they finished exactly when they said they would. They even did an additional repair that wasn't scheduled but was covered under warranty.

Yvette

Jul 18, 2016

Seth was very amiable and down to earth. He answered all questions and made me feel at ease with the car purchasing situation.

Lisa Esping

Jul 18, 2016

Anthony is a wonderful sales rep . He listened to all my questions and concerns I had purchasing my 2nd Kia Soul. He is a very easy person to work with and did an exceptional job. I hope Kia see's what a asset they have with him on their sales team! I am very happy with the service and my new Soul..Lisa Esping

RickB

Jul 18, 2016

My 2013 Kia Soul lease was up. Went in not fully decided on what to. My inclination was to buy the 2013. Brian Paulson, the sales rep, and I spoke and after several options were discussed he suggested I actually take a new Soul out for a test drive. Once I had driven a couple miles, I could tell the new car had a much softer ride, better seats and a center arm rest plus a few other improvements. So we went back to his desk and discussed various next steps. I went with a new lease. The dealer was able to get all paper work handled in short order and I drove off with a new Kia. Brian was very helpful in the decision. I found Brian's style to be focused on my needs and offering several possible options. Overall, great experience.Rick B

Diana

Jul 17, 2016

We loved our salesman Alexander "Eddy" Eddy. He was so friendly & NOT pushy. He really understood our true needs....my husband is 6 foot 7 inches tall & has to fit comfortably in any car I would buy. He tried hard to suggest cars that may fit Randy & yet still fit our budget. He knew I had a set price I could pay & worked with it. I was not stressed out like I have been at other dealerships. I will definitely recommend him & your dealership.

Dawn

Jul 14, 2016

Everyone is friendly and service is quick. While I was going to wait the service tech set me up with a salesman to talk about trade in options.

Brian

Jul 13, 2016

As always, your employees are knowledgeable, respectful, and don't have a set agenda. They keep their promises - for example, if they say that they will call back at a certain time, they will. I know that I can trust you.

Darcy

Jul 13, 2016

I really enjoyed the friendly staff, and appreciated their honesty when it came to getting approved on a car loan.

Paula

Jul 12, 2016

Our sales person helped us out at a very difficult time for us and found us just the car we wanted and at a price we could afford! Even the coffee was good!

Barbra

Jul 9, 2016

Professional staff from the advisor to the receptionist. The service team over delivered on both cost and time. Less time, less money doesn't get much better.

Donette

Jul 9, 2016

Quick and thorough! The BEST around. I have NEVER had a complaint when going to Brooklyn Park Kia for service or when purchasing a vehicle.

Richard

Jul 9, 2016

Friendly, knowledgable, competent staff. All sales, closer and office staff were friendly and efficient. The purchase of a new car was a pleasant experience.

Adam

Jul 8, 2016

That David made everything work out. After being to 2 other dealers who straight up lied to us, David made sure to make things right for us. Hats off to hard work and being a class act! Highly recommend David and the people at Lupeint Kia.

Anne

Jul 8, 2016

Walking in, late to my appointment, I was still greeted with a smile. I'm sure it's annoying waiting on costumers but I didn't see any annoyance from Andrew. It may have helped that I brought coffee but who knows for sure! He sat me down and talked with me about what I wanted and, I'm sure, realized pretty quickly that I had no idea what I was doing. This was my first BIG car purchase and I had no clue what would go into it. I had always had help from my parents in the past and I was nervous about doing it on my own. Needless to say, I WAS FREAKING OUT! Once we were outside looking at just about every white Optima, which was the only thing I KNEW I wanted from the beginning, Andrew answered all of my dumb questions and patiently waited as I hemed and hawed over my decision. Making this big of a purchase was making me very nervous but Andrew definitely helped me stay calm. He even drove when I didn't quite feel comfortable yet. I also appreciated not being forced into anything. I am a very simple girl and what is considered "basic" to others is "special" to me. Andrew showed me a car with all the bells and whistles but I didn't feel like I needed any of that in the end. To me, it's more stuff to break and with my luck it would all break on me within the first month. If you don't believe me, I already have a dent in my car and I've had it for 2 weeks. ONLY 2 WEEKS! I'm lucky enough to have Andrew help me with that little problem though too. He's making sure I am happy with my "new" car no matter what! In the end I'm very happy with my Optima and with my experience. I would recommend Andrew and Kia Brooklyn Park to anyone I know.

Samantha

Jul 6, 2016

Seth was great with helping get what I wanted plus much much more. One of the best experiences I have had at a dealership.

Jan

Jul 3, 2016

Your employees explain things very well. I waited for my car to be done and the service was very fast. Thank you.

bikeshirley123

Jul 2, 2016

people where great and made me feel comfortable I would certainly tell other people about buying from this dealership. I would buy from them again.

Brock

Jul 1, 2016

Sales associate Rocco was extremely friendly and not too pushy. I cam in to view a Ford Escape, but quickly decided against it. Rocco listened to what I wanted in a vehicle and pivoted to something within my range that had everything I wanted. His manager, Chad was also very nice in explaining the thought process on how much my trade was worth and what the value of the vehicle I bought (a Volvo) was. I did not feel pressured to buy, I felt I bought the vehicle I wanted.

shawnb99

Jul 1, 2016

Anthony was great! If there are any complications that arise with the deal, Jesse Bishop will listen and work with you to make things right! Highly recommend them and I'd buy there again.

Diahnn

Jun 30, 2016

Was able to get a new tire ordered and on my car in about 24 hours. Worked me in to your busy schedule, just before a holiday. Kept me informed and washed my car! Very friendly and helpful.

Peggy

Jun 29, 2016

friendly atmosphere . Service was done in the time I was told.Very clean facilities, vending machines had all options for what you wanted.

Matt

Jun 29, 2016

I came in on a Saturday and would have finalized the papers that day if I didn't have prior engagements. The process was quick and easy and we were in the new car early the following week. Anthony helped us get into a new vehicle that we were very happy with. He was very nice and was even enjoying interacting with my two young children. Very satisfied overall.

TaylorF

Jun 28, 2016

My husband and I had looked at both new and used Kia Souls and would up on a 2016. On the used car lot we had the pleasure of working with Robert and I really liked him. On the new lot Vadim was so kind and knowledgeable without being your typical car salesman. He wasn't pushy at all and let us take our time with the big decision. The dealership was nice, clean and comfortable. I especially appreciated Vadim taking his time after the paperwork to sit down in the car with us and show me what each button did. I really felt that was above and beyond. My only criticism would be the man in financing we signed the paperwork with Kurt. I felt that he was abrupt, pushy, and in a hurry.

Jeanette

Jun 23, 2016

Every one was friendly and helpful. This was a great experience. I've been to many dealerships but you guys were the best.

Renee

Jun 23, 2016

Dan, our service person, is outstanding! We always feel like our best interests are taken in to account with Brooklyn Park Kia. They really care and want to help.

wendypooh

Jun 23, 2016

I would recommend visiting Paramount Kia if your searching for a new/used car. John was very understanding and respectful. Thank you so very much.

D. Johnson

Jun 22, 2016

After purchasing a car at Lupient that had a lot of scratched in the interior, Andrew B followed up the purchase by seeing to it that a more thorough detailing of the car be done. lowered the price of the car (because of the condition of the interior) to the point that I made the deal. After I purchased the car, the salesman, Andrew B, offered to have a more thorough detailing be done. He even took time on his day off to see that it was done to his satisfaction and even delivered the car to me! Who does that??? Andrew went above and beyond what was expected to make my Lupient experience a great one.

Eric

Jun 22, 2016

Brian was great to work with and my overall experience at Lupient Kia of Brooklyn Park was excellent. I would recommend visiting Lupient Kia if your searching for a new/used car. I have purchased three vehicles from this site over the years, and I have been very pleased with the service each time. Thank you !

Polly Allen

Jun 22, 2016

Robert and Chad the rest of the crew i work with were very understanding and respectful I am so grateful for the deal they were able to get me Thank you Polly

Cristine

Jun 20, 2016

they were very friendly and from start to finish it only took an hour and a half and I was driving away in my new vehicle.

Lisa

Jun 20, 2016

Brian was great to work with! Fortunately there was a Kia with a sunroof and AWD which is exactly the 2 features I was looking for. The only problem we had was not with him it was with the man who detailed our car. There were hand prints still inside the car and wax spots outside everywhere so we had to send it back across the street to get cleaned again. It took about another 45 minutes for the car to be done. Brian and a few other salesmen were out there doing there best to get it clean. Overall Kia Brooklyn Park has been great! Thank you and love my new vehicle!

Aaron

Jun 17, 2016

Amazing experience with broken differential. Tuesday night in the rain, car towed in by Kia Roadside assistance after hours, wednesday by 10am I was back in my own car.

Delacey

Jun 17, 2016

Nate was a very professional and knowledgeable salesman, made our entire experience very simple. All the staff was very accommodating to our toddler who was also there throughout our visit. Family friendly is a huge plus for us.

thejodster

Jun 16, 2016

Over all I had a great experience. I would recommend anyone I know to visit Vadim or anyone at Kia for the that matter. I was greeted right away and all of my questions got answered.Can't remember who my finance guy was but he was great, too. He was nice and patient as I was hesitant in making a decision about getting a warranty. If he was annoyed with me he did a good job of covering it up. Hah!Also: I love my new car. What a treat!

Disappointed

Jun 14, 2016

Contacted about a car that just got posted. Was told it hasn't been cleaned but has been inspected. They said I can come see it. They will clean it before I get there. Drove 30 min to get handed from one sales man to another sales man, just to see a car that was not inspected and was filled with trash. Seat was broken, not adjustable, so couldn't drive it. Was told the mechanics will fix seat and do full inspection and then the sales rep will call me back next business day. Didn't hear back until 2nd business day. Sales rep left me a message that it was sold as is without inspection or repair to someone else. Can't believe all of the run around they gave me, and can't believe they will sell a car in that condition.

Alicean

Jun 12, 2016

Quick, friendly, variety of cars, and they worked diligently to find me a car that I wanted and they succeeded!

Hannes

Jun 10, 2016

Had a great experience purchasing a new car. No purchasing pressure, quick responses, very knowledgable about the vehicle. We got the car in the configuration and color combination that we wanted with very short delivery time.

Lois

Jun 8, 2016

Sales consultant was not high pressure and spent a lot of time with me to ensure he understood my needs and expectations.

Molly

Jun 7, 2016

I worked with Anthony Cotton, he met myself and my parents before we even walked in the door! He was friendly, informative, and worked with me throughout the whole process. I love my new Kia Soul and I had a great experience!

Chrysler

Jun 6, 2016

Chad Marshall was and has been amazing to work with. After purchasing my vehicle that I love so much, there were a couple hiccups I found on the car after purchasing (it was raining when I bought it) and he handled the issue with no questions. I strongly recommend asking for Chad if you see a car at Lupient Lia that interests you. He worked with me as well when I purchased the car and and just overall made the expierience great. He remembered I wanted black rims and even emailed me a link for them. Tommy was also good to work with, he smiled and was accommodating. When I found my car online, I went to take a look (dealership es was closed) but tommy and Chad let me see and even test drive the car and I came back the next day to purchase it.I also want to mention Todd the body Manager he was very nice when I met him as well.Thank you very much!Tina

Molly

Jun 5, 2016

Anthony Cotton greeted myself and my parents before we even walked in the door. He was attentive and worked with us throughout the whole process. I was very happy with my experience and with my new car!

vanderson

Jun 3, 2016

What a fantastic experience from start to finish. Mike Worden was excellent. Never felt pressured and was very knowledgeable and informative. It was an extremely efficient process and I would send friends and family their way. Can't say enough great things about Mike and the entire dealership. How the car buying experience should be!

Renju

Jun 2, 2016

No Pressure to purchase the vehicle.The details of the vehicle has been clearly given.it was a great to work with Rob and Chad and was able to finalize the vehicle on the same day

NYC Rog

Jun 1, 2016

My wife and I brought our oldest daughter to Lupient Kia to test drive and purchase a Kia Certified pre-owned 2014 Kia Forte. Our daughter looked long and hard for this car, so we researched area dealers by rating and started with Lupient. We weren't disappointed - they are truly a one-stop shop! I spent over a decade in the retail and wholesale auto industry & know dealership pre-owned car operations backward and forward. When I told our sales person James Miller about my history & what we were seeking in terms of price & warranty, he played absolutely no games with us. After we walked & test drove the car our daughter had researched, at my request he introduced us straight to his general manager Jesse Bishop. His humility and eagerness to earn our business they right way was truly appreciated. Jesse Bishop is very seasoned, knowledgeable & forthright. A consummate pro, Jesse was totally transparent with regard to their pricing & his certification process. He gave us the fair deal we sought, and moved the process along as smoothly as it can be done. He & James spoke to the finance manager in advance of our visit to his office, & we were given first rate, fast service. Our daughter was driving her sparkling 2014 Forte complete with 10 year warranty in less than 3 hours from walking onto the premises at terms and a price that were more than fair. She was thrilled! We strongly recommend both our salesperson James Miller & GM Jesse Bishop at Lupient Kia Pre-Owned in Brooklyn Park, MN. They are living proof that true professionalism can be found in the used car business!

Angela

May 31, 2016

The service worker, Dan - I believe was his name was able to get everything done that day for me. This helped me a great deal. I thank those who I did not meet that worked on my car to get it done in one day and road side assistance that got my car to the shop. It was a great blessing as my car ended up being needed greatly the next day when my mother had to go into the emergency room at Mercy. And I had to bring her home after. Thank you all. May you all be blessed greatly.

smprewitt

May 25, 2016

Thanks to Mike Worden for the wonderful experience of purchasing my first "adult" car this week! He worked with me and my Mom every step of the way, keeping us informed in every aspect of the entire process and explaining everything I didn't know! Most of the time buying a car can be a pain in the ass, but this time it was easy and fun! Mike is knowledgable, friendly and very good at what he does! If you're in the market for a new car please contact Mike Worden at Lupient Kia, Brooklyn Park, trust me, you won't regret it!

mamcnevin

May 20, 2016

Superb experience with Lupient Kia in BP, MN! I had already done my homework, so was somewhat knowledgeable on what I wanted, options, prices, etc. Andrew asked what I wanted in a new vehicle and didn't try to push anything more on me than what I told him; it was all about me. Andrew has a vast knowledge of not only Kia's line of vehicles, but other car manufacturers, too. The finance department was so easy to work with. I truly believe they researched their vast pool of resources and came up with the best loan opportunity for me. It really couldn't have been any easier. The service department was super easy to work with when it came to bringing my car in for the options I had ordered to be installed/applied. They had a loaner car all ready for me. I was in and out of there in less than 5 minutes; both when I dropped off and picked up. I will recommend my friends and family to Lupient Kia for an easy car buying experience. I love my little Kia Soul (also referred to as the hamster-mobile)!! Thanks, Andrew and all the rest of the Lupient Kia people I worked with!

Patricia

May 19, 2016

I called and asked for a lease quote on a sorento, and that's exactly what I got. No run around like a lot of other dealerships give. We came in and test drove the vehicle, got an official lease quote, scheduled a time to come back to pick up the vehicle and we were out of there in less than two hours. I couldn't ask for a better experience.

JKia02

May 16, 2016

I worked with Anthony and he was great! He was very knowledgable and very upbeat and funny. He made the buying experience very fun. I didn't feel rushed or pressured and everyone answered all my questions. I bought the Kia Soul Plus and I love it. I would recommend Anthony to anyone looking to buy a car at Lupient Kia of Brooklyn Park!!

JR

May 16, 2016

We had an awesome experience buying our new sportage from Andrew ,his product knowledge was fantastic,we would highly recommend Andrew and the Lupient's

KAKAKA KIA

May 15, 2016

I was looking for a newer vehicle as I was currently driving a 2000 Chevy and wanted to check out the Kia Sportage. Vadim & Chad were awesome to work with and needless to say I left with my new 2015 Sportage EX. THANK YOU for the wonderful experience!!

WagsMN

May 14, 2016

I had the pleasure of working with Rocco who showed us a 2013 Optima SX. He was extremely knowledgeable and not in any way pushy to make a sale. He guided us through a test drive and we absolutely loved the car. We ended up buying the car and Rocco even worked with the finance department to come in a 1/2 percent lower than what we were approved for at our bank. I highly recommend working with Rocco and the Lupient staff.

Shannon18

May 10, 2016

Extremely pleased with our service from Vadim! We came into the dealership looking to test drive a kiA sorento, in preparation for when our lease was up for our kia soul in July. We were immediately greeted by Vadim and he helped us with all of our needs. He was very patient and attentive to what we wanted. I would highly recommend this dealership if your in the market for a new vehicle, and if you do, ask for Vadim! Thank you for everything!!

Dixie

May 8, 2016

Unexpectedly finding myself in need of a new car after thirteen years went in search of something I fit into and that would fit in my budget. Finally at Lupient Kia stepped in the door and greeted by Brian Paulson- no pressure, Patient, knowledgeable, friendly. Brian showed us all the vehicles on the showroom floor and the SOUL was a great fit physically and budget. The whole process was pleasant. Choosing the right one to be my car.The Hamsters in the commercial are great they started my interest in the Soul and Brian sealed the deal. Everyone we had contact with at Kia made this experience great. THANKS!

Jen

May 4, 2016

I came in just looking and my sales person Anthony Cotton was very friendly and eager to answer all my questions. I went home with a new 2016 Kia Soul!

Mark&Belkis Aubart

May 3, 2016

Andrew understood my need fast. Not wasted my time at all. In and out. Got the car, happy. My 6th car from them. Thank you.

Ezequiel E Cuevas

Apr 30, 2016

This is the second vehicle I purchase from Lupient in Brooklyn park, the staff is awesome and very attentive and eager to find the correct vehicle.

triggggery

Apr 29, 2016

Came in just looking, ended up driving away in a 2003 Saturn view. James did a great jobAt answering all my question very happy with my suv.

nida2011

Apr 27, 2016

Working with Anthony was a joy as he was fun and outgoing while making our decision. He really made leasing our new Kia Optima exciting and well worth the time we spent with him. He was easy to relate to and just gave an excellent overall experience! I would definitely recommend Anthony at Lupient Kia to anyone looking to buy or lease a new Kia!

chuck

Apr 26, 2016

everyone there was very helpful and informative they walked me through every aspect of new kia sportage I would recommend this dealer to my friends

Benjamin P Muellerleile

Apr 25, 2016

Vadim Lemeshevskiy was a great help through the whole process. I will definitely recommend him & Lupient Kia to friends and family for their new car purchases.

Tyler26

Apr 23, 2016

Anthony was knowledgeable and informative. He had a good grasp of all the features of the Kia Optima and was good at explaining all parts of the transaction.

Rosie Lewis

Apr 20, 2016

I was overwhelmed , by the professionalism and knowledge that Seth displayed, it was a joy to have such a personable sales person, and I was lucky enough to of been his first sale on his first day! Everything went very smoothly, but what we most enjoyed was his/there attention to EVERY detail was an experience in itself! Brian Paulson made sure we understood all of the cars bells & whistles so to speak, and Joe Cobb (Mr. Flashy) as i jokingly refer to him ! Was smooth as can be! I would of gotten 2 vehicles if I could of afforded it! That's just how pleasant the entire experience was! and I have not stopped telling people about it as well, so Kudo's to Kia for having this winning team, and when we came to pick the vehicle up it seemed that every staff member was there to witness our reaction to seeing the vehicle for the first time, as we had to wait a day to pick it up. Every single person outside of the awesome 3 above made it a joy to do business at this location.......Thank u Seth! You Rock!

tim lynch

Apr 18, 2016

Andrew sales consultant was great as well as eveyone else & I love my new Kia Forte!!! The facility was clean,bright,modern & easy to locate & very convienent.

gsnfan12

Apr 14, 2016

Justin Thorndal was great to work with and provided an easy, pleasurable buying experience. I came in for a test drive and left leasing a brand new KIA Soul. He did everything he could to get my car as soon as possible and the effort has been greatly appreciated. I definitely recommend Justin and this dealership, they know what they are doing over there!

Teddy the sports fanatic

Apr 13, 2016

I had a great experience at Kia. Thanks to Anthony Cotton. Very helpful in getting me an affordable deal. He did a lot of leg work in getting me a really cool Kia Soul. He showed me how to operate gadgets in car. He was very cordial. Great personality. Loved working with him. Best of all, very patient with me. Great experience thanks to him. Thankyou Anthony, Ted Greshwalk

kgoetz

Apr 11, 2016

We have bought our last 4 cars and trucks from a broker, he did all the searching and leg work. Pretty easy. Well our experience at the KIA dealership was so easy and went so smoothly we will defiantly buy here again! Thank you Brian for the great experience.

mommyw

Apr 11, 2016

We leased a Optima from Lupient Kia recently I was disappointed in the way the paperwork and financing was taken care. We were given misleading information on the final numbers from the salesman with the financing. We were rushed when meeting with the finance guy and he gave us short answers and we felt like we couldn't ask questions because there was people waiting behind us. Long story short this is the 2nd time we have used Lupient Kia and I did not leave there this last time feeling like I got what I was told from the salesman. I do love my Optima and and the salesman was great on our test drive, but I do not think I am confident from my last experience to recommend them to anyone else or that I will be returning for our next car purchase or lease.

New car kia 2014

Apr 8, 2016

The dealer was very friendly, helpful, understanding and was therevtbe whome way He stayed late to make sure i was ok and taken care of properly. I thi k he is amazing at his job. And would definitely reckmmend him. Alsk the fi ance guy was tremendously amazing at his job. He worked go make sure i walked away satisfied. He is a very cool friendly guy. Will be sending people his way.

Chrysler300

Apr 6, 2016

Service was great and Anthony was great to work with was able to answer my questions and if he wasn't he would make sure to find out the answer. Very happy with my new car.

Irene Thunder

Apr 6, 2016

Bought a new KIA optima from KIA of Brooklyn park Brian Paulson was my car sales men he was awesome to work with if ur looking for a kua go see him. And David Jones he worked his magic and got me approved for my loan. I love my new car I appreciate both Briand and David for helping me get in my much needed new car

Amy Stringfellow

Apr 5, 2016

Love my new kia!! Andrew was very informative. Glad we made the purchase.

Lisa Coulter

Apr 5, 2016

They were very helpful, kind and not pushy. Vadim was full of information so that we could find the right kind if car for us.

Kirstenjean

Apr 2, 2016

Rocco put me in the right car! His customer service skills rock! Very personable, listening to everything we had to say and answering all the questions we had. I would recommend any of my family members and friends going to him to buy a car. I know that my Mom will be revisiting him when she is ready to buy a car.Thanks Rocco!

author1234

Apr 1, 2016

I was very satisfied with my 10 year old car until it was totalled by a red light runner. Suddenly thrust into the car buying market I was happy for it to be over after working with Lupient Kia. I did quite a bit of research on the safety, features, options and financing available in the market. After having test drove almost 10 vehicles and getting quotes from multiple dealers (which was no small feat), once we meet with Andrew our mind was made up. His no pressure approach was exactly what I needed to make up my mind. He even stayed late that evening to provide us with the numbers we needed to make our decision. He was able to provide us with a great deal and a Kia Soul I am very happy with.

Jason Bishop

Apr 1, 2016

This transaction was exactly the way I like to buy a car, 8-10 emails and 25 minutes at the dealership to pick it up. Vadim was professional, took my requests seriously and went well out of his way to find the exact model I wanted at the price I was willing to pay. Excellent transaction and we'll definitely work with him again should we want another Kia.

nikkijj131

Apr 1, 2016

I just purchased a Kia Soul and I had a great experience! Every one was super helpful and Anthony was great! The process was simple and smooth.

JCrooks

Mar 31, 2016

Best car buying experience I've had in a very long time. Andrew Goetzke and if I remember right, Mike in Finance helped my fiance with her vehicle purchase. She had totaled her old Elantra in an accident and Andrew went above and beyond to help her find something great. We bought a 2013 Forte and she absolutely loves it! Hard to replace something she already loved but they did it! Thanks Jeff

Candice Storsveen

Mar 29, 2016

Robert was awesome in helping me find the right car for my family. He took the features I wanted and and my budget into account when making suggestions, and answered all of my questions throughout the whole process. I highly recommend this sales rep. I did not feel pressured to buy and think he truly listened to my needs rather than pushing me to just make the sale.

Carguy710

Mar 29, 2016

Where do I begin with this spectacular individual? I don't know, so I won't. But I can tell you that he sure made this process much easier and painless for me than it has been in the past.Thx robby

kelly987

Mar 29, 2016

I leased a 2016 Kia Sorento and it was a fast and smooth transaction, with no pressure. They were very helpful in finding exactly what I wanted.

Mustang man

Mar 29, 2016

Rob is one the friendliest, most easygoing and patient salespeople I know..always a.fun person to work with! Highly recommend Rob Mayberry when car shopping

Sha'nique

Mar 29, 2016

I call him Robbie cause he so cute. He helped me get a car even though my credit was bad. He is a fly guy thet can help you out! Thanks Robbie!

Bilmar

Mar 28, 2016

Vadim Lemeshevskiy made our car buying very simple. He is very knowledgeable and can communicate his knowledge succinctly. He did not use high pressure tactics or try to scare us into making an on the spot decision but encouraged us to test drive other vehicles we were consideringThe second visit to complete the deal ended up taking a couple hours because everything wasn't ready to go. We did feel pressure to buy the extended warranty. It raised concerns that perhaps we will see electronics failure down the road and face very high repair bills if we don't. Our future purchase of Kia will be on future performance and reliability.

Brentcoon02

Mar 28, 2016

I just purchased a 2013 Kia Optima and it is probably the best car buying experience I've had ever. Mike in used car sales was extremely helpful in choosing my new car and the entire staff went above and beyond to make sure I was confident in my choice. They definitely care about the customer and not just the sale. I will be recommending them to anyone who needs a new or used car.

Bridget

Mar 26, 2016

Anthony was a great salesman and we had a good time buying our 2016 Kia Soul. The staff worked together great and it was a great experience. I was responded to quickly after the first email to the dealership and they made time for us the first day even though they closed early. I'm very happy with the experience and I've been to my fair share of car dealerships.

Fero

Mar 26, 2016

I have been taken care of by a guy called Sarrocco Jackson, he was very helpful. The way he dose his work, i can tell that he really wants to help his customers. Also, if you have any concern, you should ask and he would answer your questions. The good thing is that they really like to see you leaving the place with a big smile on your face. Overall, smooth process, no pressure and good staff too.

jbeacom

Mar 23, 2016

Vadim made our car buying process easy. He let us take our time test driving cars, answered all of our questions and was very friendly. Once we bought our car, he took time to go over all of the features and set everything up for us. We couldn't be happier with our new car. We will be back!

minnesotafox

Mar 21, 2016

This was our 3rd vehicle purchase from this dealership and it has always been great. The people have changed over the years but they have all been great. Brian was very knowledgeable and patient with us. Kurt had everything in order and got us through the paperwork with no drama. Very nice experience, thank you both. The service department is very good also. Nice to know when you are buying a vehicle that they are there to help after the sale.

Nicholas Zeman

Mar 18, 2016

We have officially entered the "van" owners club and we couldn't be happier. The process was made very easy by Vadim being knowledgeable with the vehicle and not rushing the process to get the sale. He took his time making sure we understood all of the features the vehicle offered and that was very much appreciated. The financing side was pretty seamless and easy, so that was nice as well. Would definitely recommend Vadim to anyone looking for a new vehicle.

Miat

Mar 17, 2016

Rob was a very friendly and low-pressure salesman who took the time to explain all of my options to me. He was very knowledgable about the products and the process, and I felt very good about my decision to purchase a vehicle from him -- so good that I ended up buying a second car from him! He'll be the only person I call the next time I'm in the market, and I feel confident about sending my friends and family to him. Ask for Rob, you won't be disappointed!

Kelli N

Mar 16, 2016

If you are in the market for a New or Used vehicle, you must go/call to Lupient Kia and ask for Vadim! You will not be disappointed. From start to finish he was amazing! Knowledgeable about each vehicle, patient, courteous, funny and always smiling. A shout out to David Jones for following through on his promise that "He works for You" and will get you the best deal possible. This was a truly easy process only made better by the great staff at Lupient Kia. I am now a forever customer of Lupient dealerships! P.S. Vadim, I didn't downgrade you for the Sirius Satellite or the Umbrella!

Michelle Maloney

Mar 16, 2016

I totaled my 2012 KIA soul...Loving it as I had it was an easy choice to buy another KIA. I thought I might like a car this time, and test drove a few. Brian Paulson, was very patient and helpful (and didn't pressure me) which was very important to me. Definitely, a positive car buying experience.

HappyMarty

Mar 13, 2016

I used to go to dealerships and look around. This time I went to car soup.com saw a vehicle I was interested in and price I liked. I went to the dealership then and after a test drive got the car I wanted for the price I wanted and a bonus got the trade in value of my car.

cin2kids

Mar 11, 2016

Just 1 day before Valentines' Day and 3 days before my birthday in February , I decided to purchase my new car. I was nerves but humble. The service was awesome; I was able to get what I wanted and for the amount I offer to put down without any hassle. The dealers were so respectful and easy to work with. Thank you David and Anthony for your service. You've made my day.

Njohnson3

Mar 10, 2016

David definitely lives up to his reputation. He got me my dream car with very little credit history. I couldn't believe how fast everything went. His assistant Anthony was nothing short of amazing as well. Anthony made me feel 100% comfortable talked me through the whole process and was very humble. He's going to make an excellent car salesman himself very soon. Watch out for him as well. Just wanted to say thank you both again for getting me in my dream car in as little as 3hrs:)Extremely happy customer.

Luckylady

Mar 9, 2016

I purchased my car last month and couldn't believe how smoothly it went. Brian Paulson offered GREAT customer service/support to me! I am definately coming back!

Kim Goodspeed

Mar 4, 2016

A Special thank you to David Jones and Anthony Cotton for working with me. I love, love, love my new car and it was a big thanks to Mr. Jones for getting my financed. I would highly recommend this dealership to anyone, especially those with not so great credit.

Sean

Mar 1, 2016

I would recommend Mike Worden to anyone in the market to buy a used car. Everything went very smooth, great service. Thank you for the wonderful experience in purchasing a vehicle!

Blue Butterfly

Feb 27, 2016

I have used this dealership before to buy 3 other Kias. The best Sales Consultant I have st this dealershiphas been Andrew Bursh. He always treats me fair and is very helpful with everything from the time you walk in until you leave with your new car. The last time I did have Sales Consultant Brian. He was helpful with everything. However Andrew completed my sales and helped me in the end. Ask for Andrew.I will continue to use Lupient KIA for my car needs.

kingpin5872

Feb 24, 2016

I purchased a new 2015 Kia Optima in July of 2015. The car itself is pretty amazing. The issue I have is with the front end and the service department. By the time I had 1700 miles on the car, the front tires were showing quite a bit of wear. I brought it in and was told I am driving too aggressively, there is nothing wrong with the car. At 3300 miles, the tires were now so worn they were illegal to drive on. Again, I brought it in to Lupient KIA and they told me there was nothing wrong with the car, that it is my fault. The so called inspection for the front end issue consisted of checking the alignment. There was no road test or anything else done to see why the front end pulls to the left, even when in alignment, or why the steering wheel feels like it is resisting the driver from driving the car. I then brought it to another dealer and 3 independent shops. No one can find anything to cause the excessive wear, but they refused to say it was my fault. All of them said there is a problem, they just can't find it. I went to a tire shop to purchase new tires, since Lupient KIA would do nothing for me, but fill out a tire form, and they were completely dumbfounded at a business that would blame the customer first. They too believe that there is an issue with the car, not the driver. The next issue I had was the front pads wore out in 4700 miles. When I brought it in to have it inspected, Lupient again blamed me instead of truly looking for a problem with the car. This so called inspection consisted of the mechanic taking the tires off the car and looking at the pads while still on the car. They did not take anything off and check any of the individual parts for an issue. They then wanted almost $400 to replace the front pads and turn the rotors. I did them myself. I will never buy another car from this dealer and will probably never buy another Kia due to the lack of customer service, failure to accept responsibility for a car that obviously has an issue, and the apparent policy of blaming the customer when the mechanics don't have the training to diagnose a problem.

BennyB

Feb 23, 2016

He helped us on the phone, in person, and troubleshoot a small issue with the car. I bought two cars from him. Is recommend him.

kjjohnson

Feb 22, 2016

I recently got my first Kia. I worked with Andrew Bursh over the phone and in person. He was very easy to work with and knowledgeable. They didn't have the color I wanted in stock but ordered it on a Friday and it was in on Monday. I am loving my new Sorento!! Everyone there was very nice and friendly and made me feel welcome and appreciated. I will for sure return and would recommend anyone to give them a try!

Bug123

Feb 20, 2016

Everyone was very knowledgeable and friendly. The dealership had the vehicle in the color and options we wanted. The trade in price was fair and the car price was fair. The monthly payment sealed the deal.

Fisher12

Feb 20, 2016

I recently gave assistance to my sister in helping her to purchase her first car and I found Lupient Kia to be incredibly helpful. Not only were all the various associates at each rung friendly, but they were also patient in helping her to not only decide on which car would be best suited for her needs but they also work with great vigor and effort to help secure her the financing she needed all the while staying within our quoted price range. The only thing I really docked them for was how long they had us sitting around (I think when all was said and done we were at the dealership for 2.5 hours or so) but I'm willing to attribute this to negotiations as well as them being busy with other customers.

Staceystruckman

Feb 20, 2016

Nathan mabin was an awsome guy to work with on my puchase, he was very friendly and funny, made me feel comfortable with my new purchase. Joe cobb made sure to apply any discount that was available, giving me the best price and he was very friendly!, 5 star rating for just these 2 men!! I walked out feeling confident and great about my first new ride ever!!!

Emily

Feb 18, 2016

Great, friendly staff! They were awesome with getting us what we wanted, and keeping it in our price range. We will definitely return, and recommend to others.

judy

Feb 17, 2016

Extremely satisfied with the professionalism, treatment, and respect for my time. Found a vehiclethat I wanted but Lupient didn't have one. They found one for me out of state and had at the dealership for me all ready to go in just a few days. They gave me a loaner until my new carcame in.

Peggy123

Feb 16, 2016

Only planned on buying a pillow 02-13-2016...but Julie encouraged me to take a drive. Alex Eddy sold me the car, more than the car selling itself, although I got a beautiful vehichle for a great price. Had been to only 1 dealer, and drove 1 car at Maplewood Lexus who would not drop their overpriced vehichle 1 penny. Plus they only said negative things about my car...that's a deal-breaker for me. My suv was very well taken care of and Lupient rewarded me fot that on the trade in. Lupient financial was quick and absolutely no pressure when I changed my mind on the extended warranty. Alex Eddy made me feel comfortable and didn't pressure me or bring in the big guns to bop me upside the head.

Tamara

Feb 12, 2016

Chris Corbin was excellent with providing test drives and never pressured me to buy once! He was great with communication and responsive to my questions. Glad he decided to work on his day off! Chad was helpful in providing information and Mike was low pressure with the financing. Thanks to all!

Nakesha

Feb 8, 2016

My salesman was prompt, committed to making sure that I had the best experience and that I was satisfied when I left.

Schloesser

Feb 6, 2016

I worked with Aminah to find a new car. I had gone in there with two in mind of what I wanted but when I told her my must haves and wants she recommended the Soul right away and said she had the perfect car. I was on a mission so really be thurough and rule things out so she had a lot of patience and showed me the other cars first and at the end said "let me show you this one" told me about it and she was right. Had EVERYTHING I wanted and was perfect. Plus was able to stay in budget. I got a great deal, everything I wanted and am super happy with my Kia! The Soul is surprisingly roomy, handled great in the snow, easy it get my large dog into and when I'm ready to start a family it has awesome safety rating. I highly recommend working with Aminah and checking out the Soul!

Drew Warner

Feb 4, 2016

I was greeted at the door and was introduced Brian Paulson. I told him about my situation and promised me he would help drive in a car of liking that day. He lived up to his promise!

AmberDW

Jan 30, 2016

I have never had a bad experience here everyone is so helpful! They are always professional and friendly! I tell everyone I know to check out Lupient Kia!

Donald

Jan 28, 2016

I was impressed with how the staff was willing to help in any way and give records about every detail of the car, as well as the honesty of the salesman.

Bruce

Jan 27, 2016

members of the staff are friendly and service personal explain what needs to be done and what options are. Something could wait and what needs to be done now

Michael

Jan 26, 2016

My sales guy Jason was awesome. Nice to talk to, knowledgeable about the vehicles, and very helpful in getting the vehicle ready to drive off and in helping us deal with a few small issues afterwards. I would recommend Jason and the dealership.

dylangregg

Jan 26, 2016

I bought my Kia Forte 5 at the end of the summer. Its a nice car and good dealer to buy from. The service i have received was great. The Blower Motor was our on my car after only having it for 6 months but they got me a loaner car and fixed it over the weekend.

Marie

Jan 25, 2016

In and out within 45 minutes with the work preformed.Thank youI will see you again,soon, when my oil change is due

Loren

Jan 21, 2016

The repairs were completed quickly with minimal hassle, and the repairs look great and everything is working. Was nice to have the rental car delivered to the shop. Very satisfied with everything.

june2015

Jan 19, 2016

Our experience at Lupient Kia in Brooklyn Park was great!Salesman Mike Worden and Manager Chad Marshall were great! They listened to us and the first vehicle we looked at is what we ended up purchasing. Price was reasonable, with Chad approving an allowance for tires and brakes and really appreciate Mike expediting the finance process for us.Would recommend this dealer to family and friends and specifically Mike and Chad - great team!We are really enjoying our new vehicle!

Clayton

Jan 15, 2016

It's easy to pull into the service garage. Someone helps you right away and directs you to the waiting area. Lots of options in the waiting area. The vehicle is returned to you when they say it will be.

Rachel

Jan 14, 2016

My service time estimate was an hour and a half. My car was finished in 45 minutes and I was on my way!

Unsatisfied

Jan 14, 2016

I purchased a new 2015 Kia Optima in July of 2015. The car itself is pretty amazing. The issue I have is with the front end and the service department. By the time I had 1700 miles on the car, the front tires were showing quite a bit of wear. I brought it in and was told I am driving too aggressively, there is nothing wrong with the car. At 3300 miles, the tires were now so worn they were illegal to drive on. Again, I brought it in to Lupient Kia and they told me there was nothing wrong with the car, that it is my fault. I then brought it to another dealer and 3 independent shops. No one can find anything to cause the excessive wear, but they refused to say it was my fault. All of them said there is a problem, they just can't find it. I went to a tire shop to purchase new tires, since Lupient Kia would do nothing for me, but fill out a tire form, and they were completely dumbfounded at a business that would blame the customer first. They too believe that there is an issue with the car, not the driver. The next issue I had was the front pads wore out in 4700 miles. When I brought it in to have it inspected, Lupient again blamed me instead of truly looking for a problem with the car. They then wanted almost $400 to replace the front pads and turn the rotors. I did them myself. I will never buy another car from this dealer and will probably never buy another Kia due to the lack of customer service, failure to accept responsibility for a car that obviously has an issue, and the apparent policy of blaming the customer when the mechanics don't have the training to diagnose a problem.

Melissa

Jan 10, 2016

Jason and Brian were so incredibly helpful. I had only intended out looking at a vehicle, but with their help and guidance we ended up buying a brand-new Kia Soul. They made the experience so much fun!

Melissa Rentz

Jan 10, 2016

Jason Bentley and Brian Paulson were so incredibly helpful. I had only intended out looking at a vehicle, but with their help and guidance we ended up buying a brand-new Kia Soul. They made the experience so much fun!Joe Copp also made us feel very valued. Thanks guys!!

Sylvia

Jan 10, 2016

Very friendly and helpful. Work was completed even sooner than I expected.I was actually happy that Kia sent us a recall notice, because I think it is a good practice to make repairs before something breaks. Some manufacturers don't do this!

Mark

Jan 9, 2016

You sent a cab to pick me up from another car dealer so I could purchase a used 2009 Chevrolet HHR. And fixed two recalls on the HHR and let me use a free loaner vehicle while those were being taken care of. I am so happy with the HHR I got from you guys!

ntinwu

Jan 7, 2016

The sales associate was very knowledgeable concerning the vehicle I was purchasing. The finance department also obtained the best value for the purchase. The manager was also very friendly and answered my questions and concerns.

rose1989

Jan 6, 2016

I had a great experience working with this dealership. They worked with me on price and even gave me a free years worth of oil changes because I had to wait for financing.I love my Kia Sorento!

CNayes

Jan 5, 2016

I like no hassle shopping. I knew what I wanted, set up my test drive appointment on-line, I filled out my financing before the appointment, I arrived to the car warmed up and waiting for me, I made my final decisions and went home with the car that night. Brian and everyone I dealt with was professional but not pushy. Great experience and would definitely shop there again.

HollFam

Jan 5, 2016

We were replacing our teenage daughter's car that had recently been totaled. We talked to Perry about our price range and he exceeded our expectations! He made sure we purchased a quality car at a price we could afford. Quite frankly, we didn't expect this kind of service at a used car dealer (we've had some bad experiences in the past), so we were very happy with the level of service we received. And Perry has an engaging personality, too! We'll make sure our other car purchase is with Lupient Kia in Brooklyn Park!

Mark

Jan 4, 2016

Andrew G was very pleasant to work with. We came in via Consumer Rpts so price was set. Finance Mananger wasn't too pushy on the extended warranties. Overall good experience.

kibster

Jan 4, 2016

I talked with Aminah about what my options were if I decided to buy a vehicle and stay within my budget. She came up with a couple and one fit me perfect!! I love my new 2016 Kia Sol! Aminah was so easy to deal with and not pushy and so friendly! She is very knowledgeable when it comes to the vehicles. She has a great personality for this job! Lupient Kia, your lucky to have her on your staff!

Patsy

Jan 1, 2016

Quick though you were busy. I forgot to mention the 5000 mile additive and technician went back and added it after work was complete

Mark

Dec 23, 2015

No pressure, just find what you like. We were able to start our process online and finish in the parking lot, very easy and comfortable way to buy a new car.

tampatwo

Dec 19, 2015

Brian Paulson provided a good experience with the purchase of our Kia Soul. He responded quickly to questions and worked to make sure we received the information and delivery we needed.

Christine

Dec 18, 2015

Andrew listened to what we said we wanted and needed in our vehicle. He paid attention to the details that were important to us. Throughout the process he was attentive and accommodating. We will recommend him and Lupient to friends.

Sam

Dec 18, 2015

I purchased 3 vehicles in a 6 year time span and I have had a good experience buying from the Lupient KIA dealership. The sales staff are very knowledgeable about the vehicles on their car lot. The service personnel are courteous and prompt. My scheduled appoints have been at or before the scheduled time. Great job!

Jared

Dec 16, 2015

Salesman were very kind and not pushy. I had a no pressure experience. Sales floors were clean and orderly with plenty of vehicles to browse at.

Bobby

Dec 16, 2015

Brian was very knowledgeable and helped me decide the best model for my needs. He is friendly and stayed with me above and beyond. Thank you.

U.S.ARMY PATHFINDER LLOYD BACK

Dec 15, 2015

HE KNEW EVERYTHING ABOUT THE VIEHICLES I ASKED ABOUT WITH OUT EVEN USEING HIS COMPUTER UNTIL WE CHECKED YOUR INVENTORY OF COURSE. HE THEN SHOWDED ME THE BEAUTY AND PERFORMANCE OF THE VEHICLE I WANTED, THEN HELPED ME GET A GREAT DEAL. I'VE BEEN BUYING CARS AND TRUCKS FOR 50 YEARS AND VADIM LEMESHEVSKIY IS BY FAR THE BEST SALES PERSON I'VE MET. I WILL CALL ON HIM FOR MY NEXT CAR AND TRUCK.THANK YOU, LLOYD BACK

Donald

Dec 14, 2015

dan service person is awesome very respectful nice great he's one of the best service in men I've ever talked to

KIA Soul

Dec 9, 2015

Andrew is very professional, knowledgable, polite. Andrew stayed with me till all the i's were crossed and dotted. I would buy my next KIA from Andrew.

happy424

Dec 5, 2015

I have purchased 14 cars over the last 20 years from salesman Paul Miller.He is very personable, truthful and has always got me the best deal

Christine

Dec 4, 2015

I worked with David Jones, and he was so pleasant and helpful for my situation. He put me into a car that I never thought I could afford.

Debra

Dec 4, 2015

The Service People were and always have been very helpful and friendly. I am considering purchasing a KIA just so I can have the same service people.

Love My Soul

Dec 2, 2015

We worked with Aminah Smulders to purchase a 2016 Kia Soul. She was knowledgeable and attentive and made the process as easy & efficient as possible even considering it was very busy with Black Friday deals. We had a great experience working with Aminah!

Proud Owner

Nov 30, 2015

We came to Lupient because my car "died" and I needed to go home with a car that night. We were helped right away and picked a car that we liked and quickly we were given the financial options. The pricing and the rebates were very straight forward and I never once felt uncomfortable about the transaction. I appreciated the fact that Aminah Smulders was able to understand the needs of the customer and adjust her "sales pitch" to meet our needs. She was very knowledgeable about the car and all of the options that came with it. Thank you!

photoskunk

Nov 24, 2015

We found a great used car on cars.com (non-Kia model) and went to the dealership to check it out early in the week. We worked with Jamie Smulders who answered all our questions, was patient and straightforward. We couldn't finalize the deal until the end of the week due to work schedules so made an appointment. Jamie was very accommodating and waited until we could come in without pressure. Our appointment went smoothly and we had no issues dealing with the financing and trading in our old car. I was happy we had such a great experience thanks to this dealership.

leaveitblank123

Nov 22, 2015

The overall experience was very good, everything was handled over the phone. The sales lady and the manager were great to work with. The finance guy was the typical over pushy car salesman type,but I would still recommend them

woodsman0884

Nov 22, 2015

I found an amazing deal on a great used truck with low miles. I inquired about pricing and financing and was surprised to find they were able to beat the already low apr my credit union was offering. Needless to say I was driving my truck home within two days! A great seamless car buying experience!

LuvmyKia

Nov 18, 2015

We had test driven several Kia's a few months prior but weren't at the buying stage quite yet... A few weeks ago... it was time. We dealt w/ Jamie Smulders & it was a great experience, he answered all our questions we had & returned calls promptly.We didn't feel the High Pressure sales pitch we experienced at other dealerships... that left us walking out the door.*Jamie Lablanche assisted me w/ the trade in evaluation & was very courteous.

DrDockter

Nov 16, 2015

I was in need of a good, cheap car fast since mine broke down two days ago. A friend of mine recommended that I come here. Jamie Smulders helped me out tremendously and had me in and out in a couple hours. Great car, great price, and a great experience. I will be back in the future and I will refer my friends!

Todd

Nov 14, 2015

Came w/o scheduling appointment and was expecting to have to wait for a few hours for the service to be done on my car (oil change, tire rotation, rustproofing (recalled item)). Had my wife pick me up because I was expecting it to take a while. All items were completed in less than an hour!

Eddy

Nov 13, 2015

Andrew was a great help making the purchase of our 5th New Kia Sedona from Lupient Kia of Brooklyn Park, MN. Andrew listened to what we were looking for and delivered. The rest of the team members were great to work with as well. Thanks Andrew!!!

Kia Soul 2016

Nov 13, 2015

I recently walked away from a very serious car accident, and I credit my 2013 Kia Soul for allowing me to survive without a scratch. Naturally, my wife and I looked for another Kia Soul as a replacement. Aminah found us the perfect 2016 vehicle. We are both so grateful!

Len

Nov 10, 2015

It was a awesome experience I really like my 2010 Kia soul I had a great sales person Aminah and Joe Cobb they both made it as easy as pie thanks for your help

Scoot

Nov 8, 2015

It was an overall great experience! Everyone was friendly and helpful. I would go there again. The dealership was clean and they did a great job.

Steven

Nov 5, 2015

the whole process was efficient and well paced. I liked how the staff treated me by being genuine and not over the top friendly guy.

Justin

Nov 4, 2015

I believe the person that I communicated with was Dan. He was very respectful and courteous. He kept asking if I needed any assistance because I need to walk around with a cane and I unfortunately have a bit of things since I am a student and work alot. He walked me through everything and kept me up to date with everything that was going on with my vehicle. He was the best person that I have dealt with in a dealership and hope that I work with him again.

Lynette

Nov 3, 2015

Mike was who I initially met with, and from the time he came out to greet me to when I left (drove out) with my vehicle, he was extremely pleasant, knowledgeable and accommodating. There was never a "no" from him, more of a "here are your options," and "here's what we can do". This was my first time officially buying a car from a dealer, so I went in expecting it to be extremely intimidating - I was completely wrong. David Jones and Brent (cannot remember his last name) were exceptionally friendly and straight to the point business savvy, which I appreciated. Totally opposite of the bad rep salesmen get.

Trevor

Nov 3, 2015

Mike Worden was a knowledgable and pearsonable salesman. Not pushy with the sale. Relaxed experience not treated like another sale.

Tina

Nov 3, 2015

Collision Center is terrible, told my daughter she could've drove car from accident site after being rear ended in rush hour traffic on 494 by the airport with exhaust pipe pushed up under car under plastic bumper and car would be okay to drive, and then stated come get it because the can't work on it till Nov 11th. SHAME ON YOU! Immediately called my insurance and had it towed to different place and asked their opinion on drivability and they said could have caused more damage and melt bumper and or catch on fire! After having it removed from your establishment they called and left a message saying no one else would be able to get part before then, really hmm the new place we had it towed to started working on it on Mon. and will be done by the 6th. Their is an official complaint with my insurance not to use them (we won't) and I tried to call the owner manager Jesse Bishop and left a message so far no response. On positive note a big thank you for the two gentlemen at the used dealership the night of the 28th for going out of your way and getting the car rental to stay open and giving her a ride after finding collision center closed by the time she got there with tow truck at 5pm. Awesome job and thank you from a Mom!!!

Victor

Nov 2, 2015

Andrew Bursch is the best dealer that I know. He treats his customers with respect and makes it all look effortless. I love the after purchase services and commitment and when I needed help, he referred me to Marty who was just as awesome and took care of my issue in a very timely manner. Thanks guys.

Jim

Oct 30, 2015

I guess you could say I was a little nervous purchasing my first car. James made my experience great! When we were on our test drive he explained the whole process in purchasing a vehicle. I just had to run home grab my pay stubs and I was good to go. I'm very pleased with my 2008 Impala. I would also like to add, he had it detailed and ready to go by the time I was out of the finance office. Kudos to James and his manager. I would recommend this store to anyone who is interested in a pre owned vehicle.

Brickstock1532

Oct 27, 2015

I walked into the dealership thinking it was going to be stressful. Couldn't have been more wrong. James and Chad greeted me at the front door as I walked in. James immediately helped me find a vehicle. He went through the whole process and was so patient. My grandmother is looking for a new (pre -owned) car, i will instruct her to go to lupient Kia.

Kevin

Oct 26, 2015

Appreciate the overall hospitality that you receive from the dealership and the ee's as well as great customer service. We actually had three recalls that were identified for our vehicle and we weren't aware of them. The service tech brought to our attention and fixed them during our appointment as they know that we live several hours away.

MrsSamanthaH

Oct 26, 2015

Spent our Saturday at Lupient Kia picking out a new vehicle. We made an upgrade from a car to an SUV and we couldn't be happier. Our salesman was extremely knowledgable and comfortable to work with as was every member of the Lupient team we worked with.

Mark

Oct 23, 2015

I purchased the extended warranty. When Shane called in the repair that was needed for the turbo they told him it wasn't covered. Shane encouraged me to call them myself to see if they would cover anyway. Luckily he was right and they covered the repair so I was very happy.

Dave

Oct 23, 2015

Mike Worden helped us find the perfect vehicle. We test drove only one vehicle and we bought it. It was absolutely perfect. Of any dealership we have dealt with, Luipent Kia was the most professional. We also got a fair amount on our trade-in.

setheddie

Oct 23, 2015

I've never gotten the service I got at lupient when purchasing my new Kia sportage any where else. Jesse and Brian really go above and beyond to exceed the customers expectations.

Carnation1

Oct 22, 2015

This is the second Kia Soul I've purchased since 2012. I loved it so much, I came back for another. Thanks for everything Brian!G. Oglesby

Raquel

Oct 21, 2015

No pressure to buy a vehicle and willingness to work with you to find the vehicle that fits your needs.

Sheila

Oct 21, 2015

David accomplished more than I had hoped possible. Not only do I have a car with heat for the first time in over 3 years, but it is a car I love.

Nareece

Oct 20, 2015

Dan was great. He made me aware of service that are recommended but was never pushy at all. I had planned to leave my vehicle there for the majority of the day but within just a couple of hours they were finished and I could go pick it up. The service at Lupient Kia has always been great and I would choose to get even just an oil change there over any other option.

dougbredeson

Oct 20, 2015

Outstanding from the start! The personal service I received from Vadim Lemeshevskiy was fantastic!I will recommend your dealership to my friends and relatives in the future!I will come back for all service visits like oil changes!

tina_moua

Oct 19, 2015

I had the best treatment, customer service and experience at Lupient kia BP. Everyone that i talked to and met treated me as TOP priority and everything went smooth. I never once felt uncomfortable or forced to do anything i didn't want. They were all great! I would recommend everyone to check out lupient kia anyday.

Peggy

Oct 18, 2015

My experience at your dealership, was a pleasure. Everyone was very friendly, and understanding. No pressure at all for buying a vehicle, they gave me 3 options. It was up to me to choose the best option that fit my budget. Andrew did a wonderful job, helping me on my decision what would be the best option. I love my Sportage !!!

Beata

Oct 16, 2015

Friendly inviroment .Charming staff:)Perry our sales Counsultant was very proffesional .Thank you for the great team I was able to purchased and drove the car home in the same day.

Laurel

Oct 14, 2015

consistent follow up, genuine caring of saleperson and staff, lower interest rate than expected all combined for a wonderful experience!

16KiaSportage

Oct 14, 2015

This is the second vehicle Ive purchased from Andrew Goetzke. I was very specific with what equipment I wanted and what my price range was and Andrew delivered. Andrew was very patient, friendly and genuine through the entire process, even after test driving 5 plus vehicles, settling on one and then changing my mind the next day. He showed that he truly listened to my opinion and concerns and wanted me to have a vehicle that I love and am excited to drive.

Nancy

Oct 4, 2015

Great salesperson-not pushy but informative and tried hard to work with our requirements. He was very patient during the process.

cluesgirl

Oct 4, 2015

This salesman lied right from the start. I found out when I went to go sign the paper work. First, he told me the car was certified. Come to find out, it wasn't. Second, He quoted me a 12% rate and come to find out, it was a 19 % rate. That is a big jump. He told me he was just guesstimating. That was a lie. He knew what my rate was going to be from the start and just lied to get me to buy the car. DO NOT GO HERE! DO NOT BUY FROM HERE!

kiaforte

Oct 4, 2015

Felecia Smith was amazing! She honored the price that was given and made magic happen for me!! Vadim Lemeshevskiy finished off the great experience by being not only professional and very knowledgeable but also very personable!!! Would recommend Lupient Kia to Anybody and Everybody!!!

Cynthia

Oct 3, 2015

1) Good selection of your products 2) No "hard sell" by the sales rep we worked with 3) Found a better loan deal for me than my *credit union* had offered - Very Impressive 4) Excellent price on the exact car I had decided to purchase (2014 Soul)

K

Oct 3, 2015

I went there to just browse at cars because every other dealership turned me down. A man by the name of David Jones came over with a friendly welcome! After talking about what type of vehicle i wanted he said were going to get you into something today with good credit, bad credit, no credit. Thats exactly what he did as well as Jamie Smulders! They were so friendly and it didnt take to long. That day I drove right off the lot in my favorite color green kia soul! I have had the car for about a week and i absolutely love it! Thank you so much Jamie Smulders and David Jones i have already told everyone I know about this place! I have some people coming to you soon! In the future when im ready to get another car i will definetly be back!

Chelsey

Oct 2, 2015

The knowledge that Aminah had was beyond exceptional. She showed us all the bells and whistles of the car I was interested in, raced in attempt to get my car detailed before the shop closed and took the time to pair my phone with the car I purchased.

Doris

Oct 2, 2015

Vadim was wonderful! He was very personable and helpful. He remembered specifics about our family and made it a great experience. He helped me get what I wanted and could afford!!

Shaniqua

Oct 2, 2015

Customers service was great. I bought a used car, but that still treated me as if I were buying the most expensive car on the lot.

Jason G.

Oct 2, 2015

Had a question for the service dept. Sent 2 emails without a reply. I got my information somewhere else. No excuse for ignoring an email.

Holli

Sep 27, 2015

The Service team is always looking out for my vehicle and they know I want to keep it in top shape. I feel like they are on my side

Anne

Sep 26, 2015

They offered a good rebate on a new 2016 vehicle that wasn't on their inventory and I got the color I wanted. The salesperson was very friendly and helpful along with everyone else who work there.

Marina

Sep 24, 2015

Good service since I take my suv Kia for change oil and fixing for 15 years more than. They are friendly.

Jomonitor

Sep 22, 2015

Vadim was really knowledgeable and professional. He provided excellent service and was really helpful. He was patient and friendly. He made our purchase experience wonderful and easy.

JStone

Sep 21, 2015

I went in knowing what I wanted to spend for a car payment and Brian and Mike went above and beyond to make it happen. Brian took the time to answer questions and put my mind at ease and made me comfortable with the purchase.

alf111

Sep 19, 2015

Jamie was excellent. No pressure and very easy to work with. He found the car we were looking for, answered our questions honestly, and got back to us quickly with correspondences. Would recommend and would work with again.

Daniel

Sep 17, 2015

We worked with "Military Mike", and he did a very nice job. We felt at home in the dealership and Mike made sure we were taken care of.

Anderson

Sep 17, 2015

Andrew made my car purchase experience very pleasant. His knowledge of different options was very helpful to me in making decisions. Andrew worked very hard to make sure I understood different features of the Kia Sportage I selected. I would recommend working with Andrew to any future customers of Kia of Brooklyn Park.

tburrows

Sep 17, 2015

Even though my credit is beyond bad, I was still able to get financed for an SUV with the help of David Jones, Jamie, and Big D. Words can't express how happy and shocked I was to be driving off their lot. I suggest to anyone that has bad credit issues go see David Jones, he's the real deal:)

Kia4

Sep 14, 2015

I have gotten four vehicles from Lupient Kia of Brooklyn Park. The process has always been very quick and efficient. Aminah Smulders was knowledgeable and great to work with.

Armstrong

Sep 4, 2015

Andrew G. was concerned with our satisfaction and worked hard to help us find the right car. His concern was obvious and much appreciated. Andrew G. was a 10 out 10 in every aspect of our experience. He is a great worker and an employee you should keep around for as long as possible.The sales manager was pushy about the the service agreement and not very flexible when it came to an overcharge on our credit card. Felt like he could have been more helpful.

Caleb5544

Sep 4, 2015

The salesmen at Lupient Kia in Brooklyn Park were amazing to work with. Mike Worden worked with me to get the car i wanted. Super nice and very easy to work with. Love my new car!

hey.Yorgi

Sep 4, 2015

Andrew Goetzke was the perfect sales consultant for me. He has great people skills, really knows his product and is also supportive. Of course a Kia can just about sell itself, but I haven't bought too many new cars and I felt a little overwhelmed in the days leading up to coming in. Andrew obviously has confidence in any Kia, and he communicated trust in me to pick the right car for myself. He gave me tons of information , compared different options and welcomed my questions. It's surprising how quick and smooth buying my new car was. I drove it home that day. Everyone at the dealership was friendly, knowlegable, and relaxed. Not even a hint of "hard sell" in the whole place! While everyone I dealt with at Lupient Kia in Brooklyn Park was helpful, I left feeling that I chose my car and decided I was ready to purchase it. That feels great and I'm proud of it. Now I'm having fun driving my beautiful new Kia.

Caleb

Sep 2, 2015

Everyone that helped me was awesome to work with. No problems at all and they all worked to help me get the car I wanted!

The Gopher

Sep 1, 2015

Salesman (Brian Paulson) was very cordial and really new his product. His "Minnesota Nice" style resonated with us after visiting the competition. He kept his composure during an extremely busy day on the last day of August. He had multiple customers but treated us like we were the most important one. His explanations were clear and very helpful. He deserves Kia Salesman of the Year award (Ha)Liked that the dealership has a local, family ownership appeal.

Mark

Aug 31, 2015

I walked into the dealership and I was greeted by Vadim. I was checking my options as my lease was up on my Optima. Vadim showed me a number of options on the style I wanted and sold me on a loaded model, without using any pressure.

Luckylady

Aug 31, 2015

My Salesman, Brian Paulson was an excellent salesperson! After purchasing a RED Sportage he gave me a great experience!!!! I will definately go back! Awesome Experience! The BEST!!!!!

Msinnott42

Aug 31, 2015

I was greeted by Vadim as soon as I walked in the Dealership. I was looking for some options as my current lease was ending. Vadim showed me many choices on the style I was interested in. He sold me on a loaded Optima in the end, using virtually no pressure.

Optima Gal

Aug 31, 2015

My experience was awesome. Andrew Goetzke was incredible. He was a blast to work worth. The time i spent at the dealership was the most smooth and easy car buying experience ive ever had. Not to mention how nice my new Optima is. Thank you andrew and lupient kia!

Palmer56

Aug 31, 2015

Everyone was so friendly and helpful! Aminah and Perry stopped to talk with us on their way home after hours and went above and beyond on 3 occasions! We were able to drive the car over the weekend which was a huge selling point ! We appreciated their willingness to meet with us in the evenings!

ruusv

Aug 31, 2015

Are sales professional Aminah Smulders was my son's hero. After dragging her around the new and used car lots for 4 hours, testing driving 5 vehicles. She never got frustrated was a true professional. After the long day we purchased the first car we test drove. My son couldn't be happier in his new Forte.

bill

Aug 29, 2015

i bought that car in jan. 3 2015 car is great the service dept. is not got 2 years of free oil changes they can keep the other year i will not bring car back to you have to go back mutiple times for oil changed 2 weeks ago they supposadly rotated tires at that time never told of recall on rust had to bring car back it is not just this time it is every time buy car has 1 key had on purchase agrement that 2 would come with car 6 weeks and 4 trips to dealership after called went t to other dealer to get keys i would not send any one to lupient kia got to barnett or cornerstone kia and slooped sticky stuff all over lower left side of car and leave it

sportage girl,15

Aug 29, 2015

thank you andrew for taking the time to show us your new and used vehicles. our experience with lupient was Extraordinary!! highly recommend you to family and friends my new car dealer. thanks Carolyn Troup

Andrew

Aug 28, 2015

The guy at the service desk and lady you pick your keys up from was very professional, They where very caring

Bryan B

Aug 28, 2015

As a retired member of the military, I belong to USAA which provides a number of benefits which include a car buying service and financing. Using the site provided by USAA, they directed me online to Lupient Kia for the type of car I wanted. We were very particular about the type and color of new car we wanted. But Andrew Bursh of Lupient Kia went out of his way to search and find the car we desired. They worked with USAA to setup all the financing and when we came to pickup the car, we were given a red carpet treatment. They told us about all the other types of additional features we could add to the vehicle in detail along with other warranties. But, at know time did we feel pressured into buying anything additional. They gave us a tour of the facility. They were very thorough with going over all the features of the car and how to operate and use them. Weeks later they followed up with us to guarantee our satisfaction of the car. The mailed our license plates to us and we have been very happy with our purchase ever since. Thank you Lupient Kia for making this a wonderful experience for my wife and I.

Carol

Aug 28, 2015

Great service close to home . Service hours work great with my schedule. Everyone is pleasant wifi refreshments and your car is always washed.

dorothy7551

Aug 28, 2015

Andrew listened to what I wanted in a veheicle and led me to the right vehicle at a good price. I have now purcharsed my second new vehicle from this location and I will start there on my next vehicle search. Hopefully Andrew will help me on my third vehicle as he have done on the other two. I am very pleased with the outcome of my transaction

Inowdriveasportage

Aug 26, 2015

I was in a pickle. The car I had previously owned had some issues and I was told I had a major repair cost ahead, so i decided to purchase new. I went on a two day mission to find a new SUV--stopping at KIA in Brooklyn Park First. I (secretly) fell in love with the Sportage but knew I had to do my due dilligence and search out all options within my price range. Vadim Lemeshevsky has helped me when I first stopped in. He was nice, answered my questions and did not pressure me. I told him what I was looking for and that I would be searching out my options. After two full days of looking at all sorts of makes and models, I stopped back in to visit with Vadim again. He was patient, answered all my questions and handled my "craziness" quite well as I had to find a car quickly but wanted to make sure the vehicle I had selected had all the features and options I was looking for. The deal was done within two day and I drove away loving the car before I even got home.Thank you Vadim. You were professional and quite patient. Buying a car is something I hate more than sourkraut, you made it enjoyable.

Hello55

Aug 25, 2015

Best experience buying a car ever. Fast easy and very friendly. Couldn't be more thrilled with the services and staff I received at this location. If your looking for a place to go I would HIGHLY recommend this location for anyone. I LOVE MY NEW KIA OPTIMA ??Thank you soooo much !

Mark Huerth

Aug 24, 2015

I've been working with a salesman by the name of Paul Miller from Kia of Brooklyn Park for many years. I've bought multiple vehicles from him and have never been disappointed in the vehicle or the service. My great experiences with Kia of Brooklyn Park's service department have also been a large factor in returning again and again! Buy with confidence from Paully!

Denise

Aug 21, 2015

Willing to wheel n deal on trade in values until both parties were satisfied. Huge thank you to Nate in sales and Joe the sales manager for making our Sportage purchase as easy as it could be and a wonderful experience. We will be back in the future for our Kia needs.

Anonymous

Aug 20, 2015

My husband and i had went to this dealership looking for a specific vehicle we had found online. Immediately when we arrive a dealer approaches us and starts negotiating price before we even get the car open to look at it. We have delt with the typical pushy dealer many times before but this experience took the cake. He was extremely aggressive and made the whole experience misserable.

Bennett

Aug 19, 2015

Brian is a super nice guy that knew a lot about the different Kia soul models and was able to help me make a wise decision. He was friendly and did not pressure me to make a choice .

Johann

Aug 19, 2015

Shane Nohr -- my service advisor took good care of me and my car. He got us into a nice rental. He found a dangerous problem with our tie-rod ends and got them fixed as well.

Ale14

Aug 17, 2015

My fiance and I bought a vehicle there on July 30th 2015 and they did an absolute job on getting us a car and very happy with it so far but it came with almost to expire tabs and my mother has emailed the owner numerous of times on how he was going to handle the situation and have been Ignored the majority of them and would like to know what he was going to do about it and I was told they don't deal with that ok seriously BS.... For one you give the person a 60 day sticker or you buy the tabs for your customers you say that you don't deal with expired tabs.

bdkia

Aug 17, 2015

We got exactly what we wanted and the staff was friendly. Just didn't like how long the process took. We would do future business with them.

Mike Re

Aug 17, 2015

This is my 3rd vehicle purchased from Lupient. My first two vehicles were bought from them when they were Lupient Saturn of Brooklyn Park. Now they are Lupient Kia as Saturn is no longer made. My salesman was Nathan Mabin and I can say he is a excellent person to deal with. I brought 3 cars to trade in that day. Of course there was a lot of wiggle room on the trade values and we hammered out a deal that was satisfying for both party's. When it came down to pricing on my new 2015 Sportage, he told me about all the current Kia offers and it brought the price down to what I felt was a good deal. We had gone over two models (EX & LX) that I had interest in and although he could have sold me a more expensive model of the Sportage, we both agreed that I would be more happy spending less on a LX model with a couple of nice packages. I was also looking for options that I wanted and one of them, the auto dimming rear view mirror, needed to be a dealer installed option and the others I could do myself at home. It was a wonderful new car buying experience and I surely will be back when it is time to upgrade to another new Kia.

happySoul48

Aug 15, 2015

I started my search online and was promptly contacted by Felecia. She answered my questions in a friendly and professional manner. I was thinking I wanted to purchase a 2016 Soul but decided to visit the dealership and take a look at the 2015 because of the incentives being offered. I had a specific color and model in mind. Aminah listened carefully to my wish list and worked very hard to find me the color and options I requested. A vehicle was located in St. Cloud, arrangements were made to get it to Brooklyn Park the same day. We started the buying process at 10AM and took delivery of my new Soul by 5PM the same day! Awesome! Mike Parisian handled our financing extremely well. I had worked with Mike previously in the purchase of 2 Hyundai vehicles and it was a pleasure to have the opportunity to work with him on this purchase. Overall a very positive experience. I highly recommend Lupient Kia to anyone looking for a positive car buying experience.

Steven

Aug 14, 2015

Got the job done. All the people were nice gave me updates on the car and time frame when it would be done. The inside was cleaner when pick up then when drop off.

Jacob959

Aug 14, 2015

Jamie was easy to work with and helpful every step of the way. He responded to our emails incredibly promptly and helped us purchase a car we are excited about.

I Love My Kia - and so does my dog!

Aug 13, 2015

I needed a new vehicle for two planned trips, back to back, totaling 5500 miles. I did not think my truck would make it safely this time around. I liked the Kia Soul from the moment I saw it. And I traded my truck when the opportunity knocked. I went to Lupient Kia and had the best experience I have ever had. They were kind, courteous and animal friendly. My sales man Mike Worden is the best! I have already recommended him and his dealership to a person interested in the Kia Soul.

NewCar2016

Aug 11, 2015

Aminah is a super friendly and patient salesperson. She was great to work with. Listened to what we were asking for, and delivered. Great to work with.

Tee1234

Aug 2, 2015

If you are buying a new car stop in and see Brian Paulson, Great job! It was easy and Brian was helpful and answered all my questions.

Roger

Aug 1, 2015

What a fantastic experience from start to finish. Mike Worden was excellent. Never felt pressured and was very knowledgeable and informative. Even before I asked Mike had the car history and inspection information ready. Can't say enough great things about Mike and the dealership. How the car buying experience should be! A great experience!

Huskymom13

Jul 31, 2015

They never returned phone calls and when i did talk to someone they said they would call back in a few hours well its been 29 hrs and counting my next car will not be purchased from any kia dealer!!

motherdaughter

Jul 31, 2015

The staff all around was very nice! this was a very stressful situation for me financing a car for the first time and money has been tight. Everyone was so friendly and made the experience fun. I feel like they really listened and understood instead of just trying to be pushy. the people we worked with made us laugh a lot and that made it less stressful for me. We were happy leaving, knowing that we had a good time and got a good reliable car. we will be back soon to get another car!

Nicole

Jul 30, 2015

I knew what I wanted. They didn't try to stray me from that. They worked with my financial situation. Treated me with respect.

Sandra

Jul 30, 2015

Really liked the salesman Michael. He was very pleasant and I didn't feel like I was getting a hard sell. He was very helpful and answered all of my questions. He made sure that I will get the second key for the car as part of the deal. He explained everything well. Made it a good buying experience.

Elizabeth

Jul 29, 2015

This as the best experience I have ever had at a dealership! Daryl Bellfield & David Jones worked very hard to get me the car I wanted. They are wonderful they care about their customers. Never let them go.

NeurofunkGamer

Jul 29, 2015

Made my first car buying experience enjoyable and very easy. I drove out with a new Optima and a smile.

Tazman00

Jul 29, 2015

I just purchased a Kia Optima EX from Aminah at Lupient Kia. She welcomed me as soon as I was in the door and listened to why I was there. I told her that I was going to by a Hyundai Sonata 2.0T, but my son had just seen a "really cool looking" Kia Optima. So, before heading to Hyundai, I swung by Lupient Kia and told myself I would look and tell them what I needed, maybe test drive a vehicle, then leave and head over to Hyundai. Well, Aminah and Perry both shattered that thought, as they worked with me in a professional manner to make sure that they were meeting my needs to the fullest. They made several offers to me and I told them that I would need to talk with my wife, she would need to see the car and that the offer was fair, but didn't blow me out of the water with what Hyundai was offering. Well...they talked with Joe and made one more offer to me and as I told Perry, he was making me sweat!!! It was an offer that, for the car I was considering, was better than anything that Hyundai was offering at the time. I had my wife and oldest son come and look at the car...and the rest is history. After that, the rest of the experience was smooth sailing.Thanks for not allowing me to walk and NOT adding undue pressure to the situation. The whole time, even though I knew what they were doing, they did it in a professional manner and treated me with all respect the entire time.Chad J.

ashleyscher442

Jul 28, 2015

My dad and I went to the Lupient Kia dealership today in Brooklyn Park hoping to find a good deal on a car that is a good fit for me. We definitely went to the right place! Right when we walked in we felt welcome! Our sales professional Vadim was extremely helpful in assisting me to find the best deal on a car possible. Not only was Vadim AWESOME, everyone I met there was Wonderful too! I was so pleased with the service I received here and highly recommend this dealership. Thank you for the Beautiful car guys!!!!

Heidi Lee

Jul 27, 2015

Our Sales person was interested in listening to us. He was personable. He was not pushy or in a rush to get us out the door.

Kathleen

Jul 26, 2015

customer service (Lori) What a pleasure to be able to commend some one for doing a superb job....Thank You Also everything was done in a timely manner.

Jesse

Jul 17, 2015

Andrew Brush my sales rep was great at keeping the experience easy and fun. This was my first time at a dealer and first time owning a new vehicle. Easy and fun and exciting, would definitely buy another car/recommend friends and family to/from this dealer and Andrew.

michelle s.

Jul 12, 2015

Staff was very pleasant very helpful ! I came in looking for car as mine died earlier that day. And found a replacement . Iam very happy with my car and had a pleasant experience.

Katherine

Jul 11, 2015

The salesman and the finance manager were very knowledgeable about how to meet the needs of my daughter and provided her with sound advice and not just a sales pitch to make the sale and complete the financing.

christina

Jul 10, 2015

Brain was awesome. He treated me and boyfriend well. Brain went through everything with me. Joe Cobb and Emma were also very pleasant and gave me great customer satisfaction. I love my New Car. Thanks everyone!!:)

Kimberly Dodge

Jul 9, 2015

We just got a 2012 Sorento and had the best experience! It was great working with Andrew! He listened to what we wanted and didn't pressure us to go beyond our budget but worked to find all that we wanted in our price range. We couldn't be happier with how easy it was to work with the staff and how quickly they helped us get the car we needed. Thanks to Andrew and the whole staff!

HARCHY1970

Jul 9, 2015

Brian was a great Rep. Went through everything with me.Introduced me to the service manager. I hate car shoppingbut Brian made the experience enjoyable.And I love the Car!

Moha1987

Jul 7, 2015

I was treated very well. Brain Paulson gave me great customer satisfaction and so does Joe Cobb. The best dealer that I have ever been to.

Michelle

Jul 1, 2015

Customer service was great and very friendly. Willing to negotiate to make the deal happen. Being that I stopped in later in the day the transaction was efficient

Greg

Jul 1, 2015

I just bought a used car here last night..received car with 1/4 of a tank of gas, remote key needs battery, cd stuck in player. They did not appreciate my business or want me as a repeat customer. Sales people cliche as heck. Chad Marshall is the only reason you even received 1 star.

Deborah

Jun 28, 2015

Shane was professional quick and knowledgeable. He accommodated our schedule and got the work done we needed. The cashier was very efficient.

Don

Jun 26, 2015

Came in looking for couple cars I had seen on the Internet. Had taken day off to find car for my son. Mike showed me a few cars, after I told him I wanted to stay below certain amount. No pressure, just a very helpful and sincere individual. Had planned on visiting three other dealers that AM , but he made me a good offer on car I was interested in and I bought it on the spot, saving me a day of running around .

rita

Jun 26, 2015

Not having purchased a new vehicle for over 11 years Brian made the experience enjoyable and not stressful. . Hope to see Kia again in 11 years.

RSN

Jun 24, 2015

Aminah made the sale of my new Kia Soul easy and painless. She was extremely helpful, answered all my questions and so nice and friendly! I liked how she took interest in me as well as the sale! I would definitely recommend her and this dealer to my friends.

bartman

Jun 23, 2015

Perry listened to what I wanted, and led me to the right vehicle, then gave me a great price. I have now purchased 4 cars at this location, and I will start there on my next vehicle search.

woods123

Jun 23, 2015

Being that I am a first car buyer, I wanted to not move hastily and insure I made rational decisions. Jamie Smulders was very helpful by answering all of my questions and making sure I was comfortable with going forward with purchasing my car. I have been in the process of searching for a new car a little over a year now. I definitely will recommend Jamie to my friends, family, and anyone else I come in contact with, who are interested in buying a new/used car; not only because he is helpful but he is friendy and will not push you towards making decisions you will later regret. Jamie listened to the kind of vehicle I was looking for, my financial situation, and that I am a college student. With that being said, he gave his opinion of my car being the best vehicle for me and I couldn't of agreed any more. I have had questions and conserns days after the purchasing of my vehicle and he still provides great customer service to me. Compared to the other car dealers I have met, he definitly gets five stars from me. If you are looking into buying a vehicle go to Jamie Smulders.

Ruby Red

Jun 20, 2015

Aminah was friendly, knowledgeable, and a very good listener which made my experience great and painless. I was able to drive away with a New 2016 Sorento. Thank you Aminah.

Angela

Jun 18, 2015

Everything. I especially appreciated the attention to detail that went into explaining all of the features to my 16 year old daughter who will be the primary driver. This was an excellent experience for all of us. I drive a newer Audi and still don't know how some features work. I am a Kia believer now!!

Sedona Bob

Jun 18, 2015

We weren't sure between Sorento and Sedona, we called Kia Brooklyn park and asked to set up a test drive. We told our sales Rep Brian Paulson what we were looking for. He had the vehicles ready to go when we arrived for our appointment. Answered all our questions. Went over various options and listened to our goals. He was with us through the whole process and made everything very easy. The manger Jesse greeted us warmly, was helpful to answer questions and remember us each time we came in . we picked up our car today, it was perfect. The financial service Rep. Kurt had everything ready for us to review and sign. The only thing we had to do was, decide on options and pick our color and drive. We really love our Sedona. Thanks Brooklyn Park KIA

Dennis

Jun 17, 2015

Extremely helpful and friendly staff. Mike Worden was our sales person and he was absolutely excellent! He went above and beyond the call of duty in all aspects of service and assisted us in transferring some of our stuff from our old car to the new one. I have never had better service from a sales person or staff than I had a Lupient Kia -- and this was the bargain lot! Unbelievable! Thanks!

jayresch

Jun 17, 2015

Went in today to test drive my first car ever and Aminah And Perry Smulders made the experience an Amazing one, we were treated so special and really taken care. This was one of the best experiences ive ever had , thank you so much!

Christine

Jun 15, 2015

The work was done quickly. I was told exactly what was happening and was given 5 minute notice of completion.

Tonya

Jun 13, 2015

Staff were polite and they worked with me to finance a loan even with bad credit. I even got a reasonable price for my trade in.

Matthew

Jun 11, 2015

The entire staff was very nice and helpful. There was no pressure during the sales process with Brian Paulson, who was willing to work with me to get a deal done!

Ali's Dad

Jun 11, 2015

Jamie and Joshua were really great! They stayed real late, went extra miles to accommodate us and gave my daughter, a first time buyer, a fantastic experience and great deal.I was in town for a couple of days and took my college graduate daughter out looking at Subaru's at various dealers and car lots. Throughout the day we interacted with all manner of car people and cars but none of the places or vehicles were meeting our expectations. It was getting late and we thought we'd give a few last places a call before giving up for the day. Even though it was about 5 minutes from closing time when we called and we were at least 20 minutes away, Jamie at Lupient Kia invited us to come to the showroom, he'd promised to prep a car he thought would fit your needs and was waiting for us at the gate when we arrived. Everything went extremely smoothly from test drive, discussing features, promotions, discounts and included services and answering our questions. The car was in great shape, well represented in it's advertisement literature and we quickly and pleasantly moved to a great buy price which was at least 10% lower than comparable year/use/models we had surveyed earlier. By this time it was at least 1.5 hours past formal business hours and both Jamie as well as the Joshua the business manager stayed to prep all the paper work, walk-through first time buyer financing options, secured financing, prepped the car to drive away, gave my daughter a comprehensive intro to maintenance and service details and lots of good intel that first time car owners really benefit from. Overall, terrific experience, the guys were super pleasant, knowledgably, helpful and patient throughout the evening and my daughter drove away excited, very happy and feeling confident in having a good, honest car dealer relationship started.Ali's Dad

MattO

Jun 11, 2015

My wife and I were able to sneak in after work one night and test drive a new Sedona. We met with Brian Paulson who was very helpful and knowledgable about the vehicle. We didn't have much time that night and he was never pushy about doing anything more than the test drive. When I returned a few days later to finalize the sale, Brian worked hard to get me the best deal possible. The whole experience was truly a no pressure sales situation. I wouldn't hesitate to return here and work with Brian in the future.

Katie

Jun 10, 2015

The service was quick and easy. Lupient had all of my information before I arrived, greeted me at the door. the employee was professional, kind, and efficient. The car was repaired with the time frame they quoted, and the quality of work was high.

jahakala

Jun 9, 2015

Met with Perry and he was GREAT, ended up buying a NEW 2014 Sportage , Was actually going to buy another Subaru but my brother insisted I give Kia a shot,. Wow very impressed and Fun people to work with.

susieqkia2015

Jun 6, 2015

Fabulous! Fast, easy, totally great experience with him. I bought a Kia in 2011 and brought my mom in 2015! We even posted Hamilton Hamster photos with her new Kia on Facebook!

Angela

Jun 5, 2015

Everything was wonderful. I sent a personal email to let them know what an absolute perfect experience I had with Lupient.

Mike158

Jun 5, 2015

I worked with Jesse and Joe. Very professional curtious gentlemen that listed to my buying needs and had the Kia Sorento that had all the options I wanted. Easy to deal with and friendly staff. A+

startyourownband25

May 30, 2015

Jake La Flair was extremely helpful today. I bought a yellow Beetle Convertible, which is a dream car for me. Jake made sure that my experience was fantastic. He is enthusiastic, efficient, and helpful. Kurt was also great at explaining everything to me when it came to financing and signing papers, as buying a car was a new experience for me. Every employee I encountered was extremely friendly and great at what they do. I recommend going here for a used vehicle! I am extremely happy with my purchase, the employees here, and hope to be cruising around in the Beetle for years to come!

KLO2015

May 28, 2015

Good customer service, salesman was good. Finance guy was good also. Buying process was a little slow though, as there were a couple other customers.

Greta

May 27, 2015

The feel of not being pressured to buy something I didn't want. David Jones is such a character and was a joy to work with.

Kristy

May 27, 2015

The sales person & the finance person were so helpful and friendly, and it was very quick for me to buy a car!

kgb-mpls

May 27, 2015

The sales person was very helpful and friendly! The process for buying my new car was FAST! In the past buying a car from other dealerships has meant spending an entire day at the car dealership. Not at Lupient Kia of Brooklyn Park; the whole process took about 2-1/2 hours! It was a great experience!

JoesKiaSorento

May 26, 2015

I did a little research before coming in so I had a good idea what I wanted, but Mike Stewart and the staff were great at helping me better target exactly what I was looking for and make it work for me. Felecia Smith helped me online schedule my visit and my test drive and answer a few questions I had early on. Kurt Wry was great to work with on the financing of the purchase as he knew I was in a hurry and found ways to get me in to the best warranty for me with the pricing that worked for my family. I've also worked with Shane before on the service end with a previous vehicle and trust his service and expertise moving forward.

natwils

May 24, 2015

I traveled from North Dakota to get a used vehicle I saw on the website. I spoke with Jake L. He gave me all the information I requested before making a decision to make the trip out there. He gave me a courtesy ride from the train station to the dealership. Once I got there I checked out the vehicle and we started the paperwork. I was in and out with no hassle and no wasted time. I appreciate his help and his efficiency in the process.

David

May 20, 2015

Paul did a great job! He was really well informed, not pushy, and really quite friendly. Also, it helped that the Rav4 was super reasonably priced already, so we really didn't feel like we needed to try to haggle. Josh did a great job explaining and handling the sale.

Debra

May 20, 2015

This is our 3rd vehicle we have purchased in the last 18 months, and the sales people know us when we walk in and are always so friendly.

KL

May 20, 2015

Really happy with the quality of service we received on purchasing a vehicle. Paul was very helpful and friendly. The car was already really below the Kelly Blue Book value, so we didn't feel the need to haggle (which I despise doing). Josh explained the buying process everything so we walked out feeling really confident in our decision.

MKing

May 20, 2015

I walked in very nervous ....... walked out completely Satiisfied every thing went very smooth these's three gentleman's was very professional Thank you all

smith

May 17, 2015

Our sales professional was great! The lease program is wonderful. We have bought from this dealership before and will keep coming back. Service department is great to work with.

C W

May 15, 2015

The attention to detail, and making sure we were satisfied. The politeness of the different Sales People, especially Felica Smith.

Janet

May 15, 2015

Listened to what I wanted. Gave me options. Andrew spent time with me to understand what I was looking for ,as well as look up alot of information I needed to make a decision . Finance department gave me options, and explained the process.

Ian

May 13, 2015

The salesman the Finance department and everyone I spoke to at Lupient Kia was extremely helpful and walked me through the entire process while thoroughly explaining what it was I was signing.

cart0166

May 13, 2015

Thanks for you help in finding me my new used car. Couldn't be happier. Here is hoping that everything is smooth sailing from here.

tjog

May 12, 2015

Our experience was great! very knowledgeable employees. I am so pleased with my purchase and would recommend this dealer to anyone who is looking to purchase a car.

cfbonav

May 11, 2015

I arrived at the Kia dealership only thinking I was going to view cars with my sister... however, I ended up purchasing a car too! Cody, greeted us and listened to what my sister wanted in a vehicle. We didn't feel pressured at all and having looked at Kia Soul's prior I pretty much knew what I wanted. I think the best part was not feeling like I was being talked into something. I love my Kia Soul! Since this was my first time buying a car there's a whole lot to think about, but, I felt my questions were being answered as we went along. We also worked with Jason Bentley who helped with the additional features my sister wanted with her car. And then I worked with Kurt Wry in Finance which was very well organized. One thing about Cody is he had everything ready when we came back to finalize the sale. And Cody kept in contact with any changes if they occurred. Also, they were willing to drive my sister's car 180 miles north if needed. Overall, I felt like I had a great experience at this dealership. (Everyone was very friendly but not in a fake way. ) ( And I want to add that Joe Cobb was also amazing to work with... )

Everettl04

May 9, 2015

The experience was simple and helpful. The employee was knowledgable and got me the best deal. Finance was also trying to give best deal. Thanks

cheywitter

May 8, 2015

From the time I drove up into the lot to the time I had left only thing I experienced was smiles and kind workers. Andrew Bursh especially made my experience very easy and exciting. Right from the beginning I told him what I was looking into doing and what my needs were he considered all possibilities and explained them before getting my hopes up. I would recommend this dealership to everyone!!

mark

May 8, 2015

Perry and Aminah Smulders were enjoyable and knowledgeable to work with. Their helpfulness made the car buying experience a pleasant one. Thanks Perry and Aminah.

Lesli

May 7, 2015

Even though the dealership was very busy, Jake was able to juggle his customers, making us feel like we were his priority. When we talked to the manager, he was quick to get to us, and sat down and had a normal conversation with us. There was no high pressure sale. We discussed price and quickly agreed on a common ground. The process in the dealership flowed smoothly.

Barb

May 3, 2015

Service was quicker than expected. Customer service was excellent. Was given a lot of good information and had all my questions answered.

mamalin

May 2, 2015

Went to the bargain lot to find a car for my daughter. Mike was an awesome salesman and Josh got my paperwork done fast. I was in and out within a two hour window.

ne_man_2012

May 1, 2015

I dealt with Mike Worden back in January when my wife and I purchased a 2013 Kia Soul and have nothing but good to say of the experience. He helped us find one with the options and the price we were looking for. We will be back to Lupient Kia and Mike for our next car.

jln1974

May 1, 2015

Pat was great to work with. He didn't pressure me at all. He was laid-back, friendly and took a personal interest in my story, background, etc. He seems like a genuinely great guy. He was helpful in answering - or getting answers - for the questions I had, and generally coordinating everything throughout the process of purchasing a new car.

esubliskey

Apr 30, 2015

We were looking for a good used Kia Optima. And when I came into this dealer. They meet us and were very friendly to show us what they had to offer. And they were not pushy at all. They lessened to what we wanted and they worked with us and we ended up on purchasing a Kia from them. This was my first stop and I really like this dealership to do business with them. Great experience with them.

michael19

Apr 30, 2015

Aminah and Perry did an exceptional job calming my nerves about buying a new vehicle. They both were pretty to look at too!! I had a fun time with them and would love to continue to do business with them again.

Kiasorento

Apr 28, 2015

from the moment I walked into Lupient Kia I was treated with outstanding customer service, hospitality and respect! Each gentleman that assisted me deserves a raise in their salaries!

scomil

Apr 28, 2015

Mike was great to work with on our purchase of a used Toyota RAV4. He was very knowledgeable about the vehicles and how they compare against other makes and models. He was patient while we checked out the vehicles and was not high pressure in any way. We would definitely recommend Mike to anyone looking to purchase from Lupient Kia!

Todd C

Apr 22, 2015

Brian was exceptionally helpful, friendly , knowledgeable. I was introduced to quite a few people who worked there they also were very friendly. Dealership was very clean and comfortable

Good Experience

Apr 21, 2015

This is my very first time financing a car and I was very pleased with my experience at this dealership.Everyone who worked with me made me feel at ease. My dealer Jake La flair was especially very helpful and friendly. He took the time to help me find a good car insurance company that was affordable for me, in order for me to leave there with the car that I wanted.Thank you so much Lupient team for making this a good experience for me! Best,Rashawn Pierson

Karamel

Apr 21, 2015

I would recommend this dealership to everyone. David and Josh made my car buying process easy and simple. If you need a new car go see David and Josh.

whittakerst

Apr 20, 2015

I enjoyed everyone I encountered at this dealership. Everyone worked to find the car that would best fit my needs and my budget. I told them exactly what I was looking for and they brought to me my options which turned out to be a brand new car, who would of thought I would get a brand new 2015 Kia Forte. I just want to thank everyone for their time and professionalism.

Sue

Apr 19, 2015

Very nice people to buy or lease a car from. The KIA Soul is just what I was looking and a whole more .I just love it.

jgross03

Apr 18, 2015

We showed up to shop around the area and see what value we could find, but we were fairly certain that we were going to be going with another dealership after shopping around. That all changed after making a trip to Kia. First, we found a vehicle comparable, perhaps even more stylish, than what we had been contemplating at Ford. Second, the service provided by Brian was top notch and courteous. Thirdly, we were able to work out a deal that was too good to pass up. Brian was kind and was available from home when we needed to speak with him. I would definitely recommend him as well as Kia again.

Grandma Nancy

Apr 17, 2015

We wandered in on a Saturday not having looked at any other makes of car and were sold on the Sorento. We read all the positive reviews and went back and bought it. We are very happy with it and the grandchildren are already fighting over who can sit in the 3rd row seats!

john1994

Apr 16, 2015

This wqs my son's first car and I am so glad Mike came along and saved the day, My wife had made appointment with another salesman who said he would have some cars line up for us to check out,When my wife and son got to the dealership, and asked for the sales rep that she had been working with he was to busy to help her which real ticked her off sense she had appointment with him, there were no cars line up to check out either, she was getting ready to leave very disappointed and that's when Mike came along, He really went the extra mile with customer service showing a car the just came in to the dealership,and that the car my son fell in love with 2009 kia, this will be are 3rd car that we have bought from this dealership.thanks Mike for going the extra mile.Charles dahl

peggy63

Apr 14, 2015

Aminah was very knowledgeable on the car we were buying, Every time we went in there she was uplifting and joy to work with, If she did not know the answer to our question she found the answer out right away for us, I did not feel like I was rushed which is very important to me when making such a big decision.

dvdercksn

Apr 10, 2015

We had a very friendly and pleasant experience when we purchased our car. Aminah met us immediately when we got in the door. She was very welcoming and helpful while looking for a new vehicle. Very knowledgeable regarding the car we wanted to purchase. Highly recommend Aminah for anyone who would like to purchase a car. We will return when we need our next vehicle. We are very happy with our 2015 Kia Optima. Thanks

Suez21

Apr 9, 2015

Based on what I was looking for and price range Perry was able to find what I was looking for. I enjoyed working with him, he was friendly and knowledgeable.Josh, was very helpful in the financial side of the purchase of the vehicle and guiding me in the right direction in my purchase.Overall both employees were great!

BProse

Apr 8, 2015

Working with Vadim was refreshing. We had visited other dealerships and as soon as the salesperson said something bad about another dealer - we walked out. Right from the start - we were comfortable at Kia and our questions were answered immediately. Even when we called later with a question - we were helped without question. Of course the vehicle we bought was the main selling part but Vadim's personality was a plus.

Michele

Apr 8, 2015

I had a great experience! I went in on a Saturday, just to look! Brian Paulson met us in the parking lot with a smile and a welcome. After some looking around I decided to test drive a couple that I liked.I settled on the 2015 Forte. Told Brian I just wanted him to run the numbers and see where I was. Everything turned out good and I had made my decision. Brian was there to answer all my questions and really put me at ease! I felt no hard selling at all from him! I was his number one priority that day! There was a small blemish that the KIA people noticed regarding the paint on the passenger side. Brian said that this needed to be taken care of right away. Got the car in on Monday and it was returned perfect on Tuesday. Whenever I called Brian, he called me back within 15 minutes, even on his day off. Brian smiled a lot and I liked him very much! Will always call him if I need anything he kept saying call him anytime you need us, which was quite reassuring! He was extremely friendly and very, very polite! A+ for Brian and the whole crew at Lupient KIA! A very, very pleased customer!

Ananysia

Apr 7, 2015

Everything! I was hesitant in purchasing a new car. But the salesman and finance managers made me feel at ease with my purchase. I was able to get an excellent rate with no money down. I would recommend anyone that is looking to purchase a new or used car to go see David and Josh at Lupient Kia.

Colleen

Apr 7, 2015

What a pleasure to find the car that I had called inquiring about waiting for me ... ready for a test drive when I arrived. Andy's years of experience and knowledge of the industry made my buying experience a great one. Thanks again Andy for the excellent customer service and very professional assistance in helping me find the right car to meet my needs! Colleen

Denise

Apr 6, 2015

Oil change: Tech didn't spill any oil, oil level is perfect, service advisor was extremely knowledgeable about my Soul. Spotless clean facility. Previous purchase experience here was excellent.

Darcey Horejsh

Apr 5, 2015

It was a great experience purchasing my Kia Sportage! I'm very happy with my new car! You guys really took the time to help me get the car I wanted! It was well worth the drive from Fargo, ND to come to your dealership!! Everyone that helped me out were very helpful and friendly, they answered all my questions and explained everything to me and made me feel comfortable. I had such a great experience - I will recommend Lupient Kia of Brooklyn Park to everyone!!! Thank you Cody, Josh, and Zach!!!!!!

Darcey

Apr 4, 2015

It was a great experience purchasing my Kia Sportage! I'm very happy with my new car! You guys really took the time to help me get the car I wanted! It was well worth the drive from Fargo, ND to come to your dealership!! Everyone that helped me out were very helpful and friendly, they answered all my questions and explained everything to me and made me feel comfortable. I had such a great experience - I will recommend Lupient Kia of Brooklyn Park to everyone!!!

newhondabuyer

Apr 4, 2015

Jamie was a good guy to deal with. We would recommend him. He was patient, courteous and honest. No pressure, very knowledgeable. Thanks Jamie, we had a great experience.

johna

Apr 3, 2015

Chalyu did a great job of getting the deal done. Although i knew what i was looking for my nephew was looking at a used car at a Luther dealership and as a first time car buyer they were taking him for a ride and trying to maximize their profit and not making the experience very fun. My wife Called Nick up and had him come over to the Lupient dealership and Chaltu treated him like a valued customer. It was difficult to get him thru financing with lack of credit but it did get done. Both Nick and I love our cars. Chaltu is a great representative of the Lupient automotive group. Sincerly, John Anderson

1stKiaSorento

Apr 1, 2015

My wife and I just purchased a 2014 Sorento and are very happy. Our salesperson was Mike Worden who treated us very professionally. The whole experience was really good and I wouldn't hesitate to recommend Mike or Lupient Kia.

Colette

Apr 1, 2015

Andrew was a wonderful sales person to work with. He explained everything and was exceptional to bring us our vehicle late in the evening.

Jeanne

Apr 1, 2015

Andrew Bursh did a really wonderful job and work diligently to cover all the bases, answer my questions and was thorough in explaining and finalizing every detail. I'll recommend Lupient Kia to anyone looking for a car because of Andrew!

Haggy0105

Apr 1, 2015

I went in here just contemplating buying a new car, since mine was just a base model and wanted an upgrade. I had Mike Worden help and talk with me and he was so nice and easy to work with. He showed me cars within my price range and didn't try to push anything out of my range, which with bad previous experiences with other dealerships was amazing. He helped me find the car I wanted that day! Smoothest transaction I've been a part of. I would definitely not only come back here but would specifically ask for him again.

Robbycoach

Mar 31, 2015

As a senior Im very selective dealing with people and i know seniors are often targets of the unscrupulous.Paul made it clear that my car buying needs were his priority he helped me find a car that fit in my budget and still has factory warrantyEverything was explained and he was patient with my 1 million Questions An excellent experience and ive made a new friend Paul Miller

Jeanne

Mar 29, 2015

I made the service appt. over the phone with ease. I was greeted with a smile when I drove in and my service was done on time. Perfect! The cashier was friendly and helpful.

Mary

Mar 29, 2015

Mike Stewart was the salesman I encountered when I called about a particular vehicle that we'd seen online. Within 48 hours I test drove the car, brought it home for my husband to drive it, we bought it and picked it up. He gave us great service, as did Josh Engelby.

D & H

Mar 27, 2015

Dealing with Aminah was a refreshing change from the typical car buying experience where the salesperson is focusing on trying to sell you something and talks endlessly about why you should by a certain vehicle (this was our experience just prior to going to Lupient Kia). Aminah listened to us and then helped us find the car that we wanted (Kia Soul - lease) with the right features. She was easy to talk to and we actually enjoyed the time we spent there.Thank you Aminah....Keep being yourself.D & H

JBiegler05

Mar 26, 2015

A friend of mine told me to check it out because her boys work there. My overall experience was definitely a great one. We love our new to us Kia Sorento.

Ivy

Mar 25, 2015

It was quick, easy, and lots of options to choose from! The staff has always been professional, friendly, and honest. Josh and Pat made the experience less stressful and were able to work within my needs.

Janet

Mar 25, 2015

in Stamford made you my phone was messing up but I wanted to say I love the service I was given the day I bought my vehicle and then once you reach you the heart is a cool and I would recommend someone true that your shift again

Ratch/Nacho

Mar 25, 2015

Very quick and painless! Looked at couple of cars with the ever so wonderful Jason Bentley! Very personable and very accommodating to our several "wants" ("would likes")! Financing was a breeze..Josh Engelby is by far one of the most knowledgeable, professional finance experts I have dealt with. Answered all of our questions (a handful didn't even pertain to cars) with ease and was very honest and diligent about explaining every paper we signed. Would highly recommend! Thanks Kia Brooklyn Park...We will be back!

Aaron

Mar 25, 2015

We had already owned a Kia Sorento, and when it came time to get a new one, Vadim Lemeshevskiy was very pleasant and helpful. What an excellent experience.

deannastrom

Mar 25, 2015

Joshua engelby, business mgr & mike worden, sales, Rock. Both were extremely helpful & provided GREAT customer service. Thank you So much on my Chevy Equinox sale today! .Deanna S

kiaman

Mar 25, 2015

bought my forth kia from this dealership thanks mike stewart for a enjoyable no pressure sale. The service deparment there is one4 I trust completely thats one big reason I keep buying from them.

ratch

Mar 25, 2015

Very quick and painless! Looked at couple of cars with the ever so wonderful Jason Bentley! Very personable and very accommodating to our several "wants" ("would likes")! Financing was a breeze..Josh Engelby is by far one of the most knowledgeable, professional finance experts I have dealt with. Answered all of our questions (a handful didn't even pertain to cars) with ease and was very honest and diligent about explaining every paper we signed. Would highly recommend! Thanks Kia Brooklyn Park...We will be back!

ivyranderson

Mar 23, 2015

I purchased my first Kia from this dealership and came back because of the great service. I was not disappointed. Josh and Pat were incredibly helpful, easy to work with, and very friendly. I am extremely happy with my new vehicle and will go back when I am ready to upgrade again:)

ivyranderson

Mar 23, 2015

Josh and Patrick were amazing to work with! I told them what I wanted and they made it happen. Great job! I would recommend them and the dealership to anyone who is looking to upgrade or get a new vehicle.

Bruce

Mar 22, 2015

Sales person was straight forward, no nonsense type of guy. He was very knowledgeable about the various cars and features.

Lisa B

Mar 22, 2015

I have been going to this dealership since getting my very first car. My salesperson Anrew Bursh and busines manager Joshua Engelby were awesome. They made this time around go more smoothly than my past experiences. They answered all my questions and explained the whole process to me thoroughly, I highly recommend using this dealership. All the staff are awesome. I will definitely be going back.

Elbow0043

Mar 22, 2015

From the moment I made first contact, to the time I drove off the lot with my new KIA, I have been soooooooooo happy with my decision to go here. From the moment I bought my first car here, to the last two times that I have leased, I have been nothing short of impressed. From the receptionists to the salespeople, from the business managers to the service techs, they have all made me feel welcome, and fully explained things to me. I have been recommending this dealership since way back in 2003, and I will continue to do so. I will definitely be going back here when it is time for any further purchases. Thanks Team!!!!!!!

Ambenre

Mar 21, 2015

I've been a Kia owner for 12 years now. I just purchased my third vehicle and love it! I got the Sorento SX and it has all the bells and whistles for an excellent price when compared to other similar vehicles. I worked with Cody and he was awesome... I was very particular with what I wanted and he was patient while I milled throughy decisions. He was very flexible and even helped me out on his day off when I saw that the vehicle I was looking for became available.

Chris Chitwood

Mar 20, 2015

Josh and Chaltu were very nice and friendly throughout the whole process. Only took a few hours and I left in a brand new optima. Love the car and appreciate how I was treated

Clyde

Mar 20, 2015

While cleaning my new car for me it was discovered that there was some paint issues. They brought it to my attention and are going to repaint the hood and roof. Everyone was so friendly!

chitwood111

Mar 20, 2015

Quick, easy, and painless. Chaltu and Josh were both very friendly and very personable. Didn't feel pressured in any way and I would recommend them to my friends

James

Mar 19, 2015

I worked with Vadim Lemeshevskiy. He and the entire team were extremely helpful and considerate. I now have a 2015 Signal Red Kia Rio LX and I'm very happy! Thank you again to the Lupient Kia Team.Jim

Rexdopp

Mar 17, 2015

I'd definitely would recommend this car dealership to everyone because the sales people treat your alley well , I had a great experience , especially being a first time car buyer they really treated me well and helped me a great deal with getting my first brand new car!

Anfourni

Mar 14, 2015

Sale consultant went above and beyond to help me get the car I wanted and manger was also very helpful would recommend this dealership to friends and family

Brooke

Mar 13, 2015

They were very polite at the service garage. It was very clean and comfortable as well. They were also very quick.

Marie

Mar 13, 2015

Freindly Service Advisor - DanielEstimate of work done - just over an hour for appointment.It only took 50 minutes. (in and out the door)

James

Mar 12, 2015

Perry from sales was very helpful and made the experience very pleasing. I have always had a good experience at this dealership. Josh from financing was also very accommodating.

Amanda23

Mar 12, 2015

We had Andrew help us. He was very friendly and was able to guide us in the right direction to what we were looking for. He really went to extra mile to make sure we felt welcome. He brought us coffee and waters. Great service!!!! I would definitely recommend this location and Andrew.

dsrogerssr

Mar 11, 2015

We brought in an old lady that needed a car and not much money to spend. WE were very happy with the sales person who helped us find something. He had the patience and understanding that she needed. His name is Jamie Smulders.

dvalenti98

Mar 11, 2015

We traded in our Kia Soule lease for a Kia Optima today. Both the salesperson and financial person were great. We will definately come back again.

New car

Mar 10, 2015

I purchased a car on Saturday March 7th. Brian spent several hours showing us cars and getting the paperwork together for the finance manager. Everyone we saw and/or spoke with was very nice. This was a wonderful experience.

jimbastyr

Mar 9, 2015

We had a KIA Sorento for 9 years and knew we wanted another one. We found the one we wanted online at Lupient Brooklyn Park KIA. We test drove it and fell in love with the car. There were some things that needed to be fixed and our sales associate, Perry Smulders, took care of it. He was very professional and a pleasure to deal with, as was the entire staff. I have been coming to this dealership for service work several times and have always had a good experience. I look forward to another great experience with the new KIA. Thank You!

Robin Holmberg

Mar 5, 2015

I just leased my family's 3rd Kia. Very professional and patient. :) Chaltu is awesome!!!! She takes the time to be sure you are comfortable with your purchase and is very knowledgeable as well.

Christine

Mar 4, 2015

I was contacted by a note that was sent to my residence asking me to purchase my 2012 Kia Sportage. I answered this note and walked into a bunch of guys that produced nothing but service and satisfaction. They were willing to give of themselves right down to the end of the day (since I came at 2pm - when they get off at 6 pm).Instructed me on the accessories of my car something the previous dealership did not do. Then gave me some additional car washes and oil changes. Again something the other dealership never gave me. I'm glad I went to Lupient Kia in Brooklyn Park, MN.

Linda

Mar 3, 2015

You have a great employee with Aminah Smulders! She greeted us warmly, listened to what we wanted, and spent alot of time explaining the differences between models and options. We never felt pressured or rushed. It was a very busy day at the dealers and during our wait we had a great personal chat with her and had the chance to know her even better....what a sense of humor! Mostly we were impressed with her product knowledge and her willingness to program our phones and help with any options we were uncertain about.

Carolyn

Mar 2, 2015

The staff within the service department were very helpful and professional. They offered to wash my vehicle, and made sure it was taken care of before I noticed someone had forgotten to do it.

Travis

Feb 27, 2015

Pat was great! I was given great and speedy service with turning in my lease and starting a new one.

als21

Feb 27, 2015

This dealership has been a favorite for years. This time around was just as great! Thank you Cody for taking care of everything and giving me a great deal!

Jason thompson

Feb 26, 2015

After looking around a little bit my wife and I went to KIA our salesperson was Mike Stewart he was very helpful,friendly and professional,our experience at KIA was fantastic! When it comes time to buy again I know exactly where we are goin.

Joseph

Feb 26, 2015

Shane Nohr is the most professional shop manager that I have ever had the pleasure of dealing with. You are lucky to have someone of his caliber on your staff.

JW

Feb 26, 2015

Paul Miller helped me find the exact car I was looking for. I originally was looking for a white Optima with certain features & thanks to Paul and the team effort at Lupient, they found a silver one that had all of the options that I was looking for! It is the perfect car for me & I actually think that the silver one looks better than white!! Loving my Kia Optima!!!

wildfan316

Feb 26, 2015

Very friendly and no pressure from Mike Stewart. Completely opposite from a couple of dealerships we visited. We will be back again when the time comes. Thank you!

Kevin

Feb 25, 2015

Yamir was very professional yet personable. We felt like we were treatly fairly as to the purchase price of the vehicle and the trade-in of our vehicle. It was great that we received a full tank of gas, and the 6 oil changes. We also appreciated the fact that the vehicle was detailed prior to our picking it up. Yamir drove it into the showroom and personally helped us get blue tooth set up, plus gave us a quick tutorial on some of the features. Great customer service!

rpowell

Feb 25, 2015

Great experience! Great car! Patrica from Champlin, MN/ January 5, 2015Aminah Smulders was an obsolute joy to work with. This is the first time I"ve purchased a new car. Aminah was friendly, patient, and informative. Not once did she pressure me with any sales pitch.She made it clear that it was all about me and what I wanted. not what the dealership wanted to sell. I purchased a Red Kia Soal. The more I drive it the more I love it.A great car buying experience. Thanks Aminah.

Dino

Feb 24, 2015

Aminah and Joshua were really helpful! I love my new Soul! My only complaint is I did not get a hamster with my purchase lol.

Shuerth

Feb 23, 2015

I have purchased 5 cars, new and used, from Lupient over the last 10 years and my experience has always been great. I work exclusively with Paul Miller (Pauly) for my car purchases. He treats people fairly, friendly, knowledgeable and goes above and beyond. I will continue to purchase cars from Lupient and Pauly.The service Center is excellent

ssimone925

Feb 23, 2015

I worked with Paul Miller on my Acadia purchase and I just love my vehicle. I went back and brought a car for my daughter we ended up having problems with that car contacted Paul and he was able to put my daughter into a newer reliable vehicle. I sent my friend to him for her purchase she had an accident that totaled her car and she didn't hesitate to go back to Paul for her vehicle purchase... Top notch service...

Paul Mitchell

Feb 18, 2015

Good easy sales very happy with the car and their service dept is first rate also

Nickjd

Feb 18, 2015

My wife and I were wrapping up our car shopping experience, and came across Lupient Kia on google. Thank goodness too. Our sales consultant was Mike Worden. Extremely helpful, polite, patient, and very knowledgable. Our business manager was Joshua Engelby and again polite, helpful, friendly and very knowledgable. Not once did we feel pressured into anything by either. They did nothing but help us find the right vehicle and work with us on purchasing. We will be back when the time comes for another vehicle and we will be telling our family and friends to go here. Lupient Kia of Brooklyn Park, you got a customer for life!

KotyR

Feb 17, 2015

Very nervous trying to buy a new car at first, but they helped out with that a lot. Vadim explained all my options I had which made it a bit easier.

Koty07

Feb 17, 2015

Very nervous at first, Vadim and Josh helped a lot, they explained the different options that I had. Made it a lot easier. Would for sure recommend to a friend.

Jim and Liane

Feb 16, 2015

The folks at Lupient Brooklyn Park KIA made our trade up to our new Optima EASY. This is our third Optima purchased from the same dealership!

Rochelle Stein

Feb 16, 2015

We looked at Sorentos online and found that Lupient had a few. When we came today to check them out we were met with great service and a relaxed atmosphere. We bought a used model that was in great condition and are very pleased with the experience we had.

Bill

Feb 16, 2015

Very good service nice people to work with. This is my third from then and each time the service was excellent. I plan on going back to them for my nest car.

SteinMR

Feb 16, 2015

We looked at Sorentos online and found that Lupient had a few. When we came today to check them out we were met with great service and a relaxed atmosphere. We bought a used model that was in great condition and are very pleased with the experience we had.

WildFan

Feb 15, 2015

We went in having an idea of what we wanted, took it for a test drive and bought it. The process took a little longer then expected but the customer service was great!!

Billie4254

Feb 14, 2015

Came in looking for a used Kia Soul.. I told Jason Bentley what I wanted and he worked with me to get it! He was friendly and easy going! A great sales guy! He then handed me over to josh Engelby in financing and he worked with me and got me the best rate I could get.. Both spent a gojiod amount of time helping me out!

Lilly

Feb 14, 2015

I have been in a frustrating situation with my current vehicle. I called Daryl expecting him to turn me away. Daryl was able to get me into a beautiful new car the same day I visited him. Josh then helped me negotiate my payments to include a wonderful extended warranty that was still well within my payment preference. I think I have found my "forever" car guys!

tjundem

Feb 14, 2015

went in with a good idea of the car that we wanted. Took if for a test drive and bought it. The experience was great, took a little longer then expected but they treated us great throughout the whole process.

Deborah

Feb 13, 2015

Aminah is an amazing salesperson! She is the first person that has sold me a car that has taken her time to explain all the features of the car. She even helped me set up my phone for Bluetooth useage. Dan, in service, is also excellent and helped me make the proper choice of a car. I trust his opinion.

Billie4253

Feb 13, 2015

Came in looking for a used Kia Soul.. I told Jason what I wanted and he worked with me to get it! He was friendly and easy going! A great sales guy! He then handed me over to josh in financing and he worked with me and got me the best rate I could get.. Both spent a good amount of time helping me out!

Lilly

Feb 13, 2015

I have been in a frustrating situation with my current vehicle. I called Daryl expecting him to turn me away. Daryl was able to get me into a beautiful new car the same day I visited him. Josh then helped me negotiate my payments to include a wonderful extended warranty that was still well within my payment preference. I think I have found my "forever" car guys!

PRINCESS STATUS!!

Feb 12, 2015

I had a great experience!! I came in a bit nervous with a friend but left comfortable, excited, & at peace with the decision to purchase my first brand new car!!! I got the Kia Forte LX 2015 & I love itttt!!! I want to thank everyone there who assisted in the process, Mr David Jones, for easing my worries & assuring me you'd find what I wanted & at the best possible deal. You did that and beyond. I really felt you all were confident, genuine, & honest. No pretenses with me. Either I can get it or I can't. That goes a long way with me. Mr Daryl Bellfield, you also made my experience awesome, educating me on the car, how it works & just making sure I was comfortable with it all. Mr Joshua Engelby you also provided me all my possible options in the finance process & I thank you for your honesty. God bless you all!! I just feel like a princess & know I have a great journey going forward with my ride!! Thanks David Jones, Daryl Bellfield, Joe Cobb (you're the bomb boss), and Joshua Engelby!! ~Tonia M~

Tonia M

Feb 12, 2015

I had a great experience!! I came in a bit nervous with a friend but left comfortable, excited, & at peace with the decision to purchase my first brand new car!!! I got the Kia Forte LX 2015 & I love itttt!!! I want to thank everyone there who assisted in the process, Mr David Jones, for easing my worries & assuring me you'd find what I wanted & at the best possible deal. You did that and beyond. I really felt you all were confident, genuine, & honest. No pretenses with me. Either I can get it or I can't. That goes a long way with me. Mr Daryl Bellfield, you also made my experience awesome, educating me on the car, how it works & just making sure I was comfortable with it all. Mr Joshua Engelby you also provided me all my possible options in the finance process & I thank you for your honesty. God bless you all!! I just feel like a princess & know I have a great journey going forward with my ride!! Thanks David Jones, Daryl Bellfield, Joe Cobb (you're the bomb boss), and Joshua Engelby!! ~Tonia M~

M. Phil

Feb 12, 2015

Lamont was great. We never felt pressured to buy a car. He listened to us and advocated for us. The manager in the used car building was great too. He knew exactly which car to suggest based on what Lamont told him. Even though it was slightly out of our budget, he said he would make it fit our budget. That's why we stuck around for financing. However, when we got to the finance manager, there was a complete shift of behavior. He was going to make us sign the car title before even telling us if the final payment was what we had agreed on with the manager earlier. When I asked, he got rude, and of course, it was way over our budget. The rest of the conversation was very unpleasant. We were ready to walk out, so that's why he reluctantly finally worked around our budget. I would work with and recommend Lamont any day, but the director of finance would make me think twice about recommending Lupient Kia.

tmccrimon

Feb 11, 2015

I had a great experience!! I came in a bit nervous with a friend but left comfortable, excited, & at peace with the decision to purchase my first brand new car!!! I got the Kia Forte LX 2015 & I love itttt!!! I want to thank everyone there who assisted in the process, Mr David Jones, for easing my worries & assuring me you'd find what I wanted & at the best possible deal. You did that and beyond. I really felt you all were confident, genuine, & honest. No pretenses with me. Either I can get it or I can't. That goes a long way with me. Mr Daryl Bellfield, you also made my experience awesome, educating me on the car, how it works & just making sure I was comfortable with it all. Mr Joshua Engelby you also provided me all my possible options in the finance process & I thank you for your honesty. God bless you all!! I just feel like a princess & know I have a great journey going forward with my ride!! Thanks David Jones, Daryl Bellfield, Joe Cobb (you're the bomb boss), and Joshua Engelby!!~Tonia M~

Beverlee

Feb 10, 2015

I was greeted in a friendly manner and told what maintenance was recommended at this time. I decided to wait on the maintenance and was not pressured into getting it done now.

Julie H. - Kia Sorento

Feb 10, 2015

Andrew Bursh was friendly,courteous and knowledgeable. Great to work with. Love my Sorento. The service team has also been great. Just had my first oil change and they added a fuel additive. Notice better gas mileage right away.

Judith

Feb 9, 2015

The tech came out and told me of things that need to be taken care of. He showed me what needed to be taken care of.

kashakn66

Feb 9, 2015

I did not think I was going to go home with a beautiful car like the one I own now because my credit was bad and I don't make enough money because I am a college student. David Jones was amazing and fought hard with the bank on the phone and was able to get me into a great vehicle. All three employees were very helpful and I love my 2012 Kia Forte.

zoowagner

Feb 8, 2015

Was nice and easy even though I didn't intend on buying a car this soon. This is the 3rd car we have purchased from here

Stafford

Feb 6, 2015

People we're friendly,courteous and knowledgeable. Was able to find a car within my price range. The car I purchased was a great value.

Girly

Feb 6, 2015

Chaltu Wakjira is a wonderful sales representative. She was very helpful and nice, what almost made us walk out the door and not purchase the car was when we met Kurt Wry. He was pushy about selling the extended warranty and when we declined he threatened us about how the new car we were trying to buy was going to fall apart. He then stated it would cost us thousands of dollars to fix with out purchasing from him stating " any car can be a lemon" when we declined again he continued to tell us how stupid we were and we must have a "lucky horseshoe in are back pocket". Kurt proceeded to tell us how even the high quality Jaguar he owns needs a extended warranty so the car we are buying definitely does. This is the first new car we have ever purchased and it was a horrible experience when it should have been fun and exciting.

JP

Feb 5, 2015

I went to the service shop to have my '07 Kia Sedona serviced and ended up leaving with a brand new '15 one. Worked out all around.

Jetstar

Feb 2, 2015

When we wanted to trade our van for a certified used Optima, we didn't hesitate to call Andrew. He and the used car manager worked hard to find a buyer for our used van so that we were able to close the deal on the Optima.

grldwhtkr

Jan 31, 2015

I was a little bit skeptical as everyone is going into a dealership. Everyone that worked with me was prompt and kind. If anything can be done about purchasing a car these guys are the ones you need to go to. Referred by KMOJ radio station as well. Good job guys!

Jan

Jan 30, 2015

Andrew Bursch is the best. He made my lease decision process easy. All of your staff are very helpful. Great customer service.

Doris

Jan 29, 2015

I liked the whole experience from the appointment when making the call when I brought it in they did a good job A1.

Barbra

Jan 25, 2015

The service team was able to find a slot for me at the last minute. They were friendly and quick to greet me upon arrival. The service completed sooner than expected.

Burtdahle

Jan 25, 2015

I bought my Optima at Lupient Kia 3 year ago and Have been extremely please with the service department. When I bought the car, I intended to have it always dealer serviced from day one. The service dept is top notch. The price is always the same I would pay anywhere else except I get the trained experts working on my car instead of some fresh out of school kid. They do what is needed to be done and not try and push things I don't need done. I wouldn't dare bring my car anywhere else.

Welcheagle

Jan 24, 2015

I had a wonderful experience shopping for and purchasing my 2015 Sportage through Chaltu Wakijira! We had begun this process last summer she was patient and very helpful and courteous.I would highly recommend this dealership and Chaltu if you are looking for a respectful and quality experience.Sincerely, Jeffrey P.

Stacy

Jan 21, 2015

Chris was very courteous, helpful and told me up front what things would cost, how long they would take, etc

Stefany

Jan 20, 2015

Salesman did not pressure us towards anything. Instead, he listened to our needs, and helped us find a vehicle that fit them.

Roy

Jan 15, 2015

I felt my sales consultant, Andrew Bursch really cared if my experience was good, he asked questions to help himself understand my needs and wants in a vehicle which impressed me. My satisfaction was his concern over just selling me a car. His knowledge of the products was amazing. Joshua the Finance manager was also terrific by explaining finance options and how I could benefit from each so I was able to make the best decision for my circumstance. The Employees of this Dealership are why I'm a repeat customer.

Pamela

Jan 13, 2015

Our family really appreciate the warm welcome we receive every visit and all the hard work youl all put into servicing our vehicles.

James

Jan 9, 2015

Courteous, professional, service writer. Neat, clean, service area and show floor. Hot, premium, coffee, large screen tv, current reading material. Always a good experience.

Robert

Jan 9, 2015

Dan is always helpful and provides a warm welcome. My car is always ready as promised and I never have any issues. That means a lot.

Stimpy

Jan 8, 2015

David and Pat were awesome. I was over all very pleased with David and Pat for how quickly they got me into another vehicle, etc. I really appreciate all the help. Thank you.

mmitchie

Jan 6, 2015

The customer service at this dealership is amazing. I went in for my regular complementary oil change and decided to start checking to see what's available once my lease runs out in May. Brian, the new salesman, was right there to help me out. Brian, along with David Jones helped me understand my options and helped me get the car that I really wanted. Josh Engelby made it very easy to get through the paperwork and was very knowledgeable about the extra services that they recommend. Brian was very good about showing me the features of the car before leaving with my new Kia Soul and helped me set up the blue tooth function. I'm very happy with my purchase and I can't say enough about the people at this dealership, including the employees out in the service are. Always a great experience. I would definitely recommend this dealership.

Patricia

Jan 5, 2015

Aminah Smulders was an absolute joy to work with. This is the first time I've bought a new car. Aminah was friendly, patient, and informative. Not once did she pressure me with any sales pitch. She made it clear that it was all about me and what I wanted, not what the dealership wanted to sell. I got the 2015 Kia Soul (in red) and am glad I did. The more I drive it, the more I love it! Great sales associate. Great car. In the future, if the service dept. is this good it will be the trifecta of car buying.

ebthorstad

Jan 4, 2015

My husband & I just purchased a Kia Sorento. The service was Super! It was very low pressure! Jason Bentley and Josh Engelby answered all of our questions. We would definitely do business again! Thank you for the phenomenal experience!

Clifford

Jan 3, 2015

Mike my salesmen took an interest in me and my mother and took the time for us to get all questions answered for us.

Eunice

Jan 1, 2015

I felt they were considerate in reaching and agreeing on a trade-in value. Also, very much appreciate that Andrew delivered the car to my home on what was an extremely cold day.

CWallat

Dec 31, 2014

It was great to work with Aminah Smulders and Andrew Bursh. We especially appreciate Andrew delivering our new Soul to our home on one of the coldest days we have had. Shane in the service department is awesome and one of the reasons we continue to return to Kia -- although we see him less and less -- we've only been in for routine maintenance with the Souls. This is our 7th Kia . . . . so far :)

lnovot

Dec 30, 2014

After buying a car from Lupient Kia, I received not only a thank you card but also a belated birthday card from the dealer Amina Smulders a few days later. It was a really sweet gesture and made me doubly glad of my purchase.

Dave

Dec 29, 2014

Jason and Jamie greeted me when I arrived and had the car I called about ready to go. Jamie took me out for a test drive and answered all my questions. It was a very low pressure situation and they wanted to make sure I was getting what I wanted.Josh in finance made it very easy to get through the paperwork.

IQureshi

Dec 29, 2014

Andrew Bursh was very thorough, friendly and professional. I had never leased a car before and had a lot of questions and he patiently answered all of them. Had the same experience with Joshua Engelby during the documentation process. Very impressed with the entire staff at the dealership.

Kortne

Dec 25, 2014

Lamont and Kurt made us feel welcomed. Worked with us to see what we could pay and we rolled out of there with a brand New Kia Soul!! I would HIGHLY recommend this dealership to anyone looking for a car, because the atmosphere is so warm and friendly!!

Sue1

Dec 21, 2014

I have had a great and wonderful sales person to help out with the new car purchases. Andrew did just a wonderful job and made the the whole process easy and fun....

Charissasue

Dec 17, 2014

This is my second Kia soul with this dealer. I wouldn't go anywhere else. Andrew in sales was awesome to work with and the service department is always respectful of your time!

Laurie Gleason

Dec 9, 2014

Jamie was one of the kindest, honest, car dealer I've ever met!! I would recommend him and the dealership to anyone who would be looking for a car! And will!! Such great, friendly service!! Everyone there was so polite and hospitable. I have passed out cards to several people I know.

Tracy

Dec 9, 2014

The service person was nice and told me about services I should do and gave me a realistic time it would be done. He also made sure to run it through the car wash.

felicia.stevens.33

Dec 1, 2014

I love my 2010 Nissan Rogue! Mike was very friendly and personable and helped me to find a deal that would work with my budget.

michelle.ruedy.3

Dec 1, 2014

Phone conversations saved time and was approved with the right car before I arrived. I appreciated the patience and efficiency from Lamont. I left with a vehicle I wanted for the right price.

judhar6006

Nov 29, 2014

Andrew and Josh were great to work with. They always made me feel very important and I felt they would try to get the best deal they could for me. I love my new 2015 Kia Soul.

Lisa

Nov 22, 2014

Working with Shane or Chris in service is great. I have stayed at Kia for the service on both of our Saturn vehicles due to being able to work with Shane and Chris. Excellent personnel and they represent Kia well. If I ever need to replace one of our vehicles I would start by looking at Kia dealership first.

Rau

Nov 19, 2014

Overall very satisfied... Josh in finance was very personable, professional and efficient. Knowledgable and willing to have a transparent conversation. Even followed up the next day with a Thank-you/congratulations e-mailSales staff friendly, but not pushy.

n.njenga

Nov 16, 2014

The staff were all very welcoming and professional. I felt that I could trust my consultant and that's what ultimately helped me make a confident decision on buying a car there.

Jessica/Nathaniel

Nov 15, 2014

Friendly ,knowledgeable , they knew the cars and Josh in finance did a great job getting the right rate and car payment my son could afford.

Jaslyn Blesi

Nov 13, 2014

I was a first time purchaser of a vehicle and was very nervous with many questions. I had done some research and went in to Lupient Kia for my first auto loan. Josh was amazing and worked diligently to get me the best APR possible and was very knowledgeable. All of my questions were answered thoroughly and accurately. I was excited to purchase my 2011 Mazda3, Jamie made my shopping experience fun and exciting. When it came to the paperwork, I felt things were explained well by Josh. I would definitely recommend this dealership to anyone interested in purchasing a vehicle. The selection is great and they work hard to ensure that you have a great buying experience. I highly recommend you see Josh in finance!

Erin

Nov 10, 2014

Our sales rep gave us the freedom to test drive many vehicles without any hassle or concern. I feel that we made a smart decision because our options were thoroughly vetted.

Jeffrey

Nov 6, 2014

The salesman, Travis was a good guy. He seemed to be new but would get my questions answered and was very courteous and polite. Overall the dealership staff seems friendly and the dealership has a warm atmosphere

KMB

Nov 4, 2014

I always receive great care from the team at Kia. They always provide quality service to the cars we have purchased or leased there and they get it done without me having to wait too long!

Joseph

Nov 2, 2014

Lamont was excellent to work with. I was without a car and he came to pick me up on his day off to get me in a new car. Everyone at the dealership was very friendly.

Janet

Oct 31, 2014

Informed by Shane of inspection findings, and given choices. Like the honesty. Like being informed. Front desk helpful in getting correct information on my rewards card info at check out

sherry1065

Oct 30, 2014

The showroom and office area was very clean. Staff were friendly and created a relaxed experience. I really enjoyed the quick turn around in every step of the way and I was never waiting too long.I would recommend your dealership to others as my father had recommended me to your dealership.Thank you!

Carolyn

Oct 27, 2014

I appreciated the personalized service from Lamont Fondern, and another gentleman who assisted me a couple of days later because they offered assistance beyond the actual sell. They went out of their way to help me with the UVO system, and explain key features of the vehicle. I felt like a valued person, not just a valued customer. Thank you!

Paulette

Oct 25, 2014

Jesse was great and he has a great sense of humor. He got me with the fake coffee spill on his desk.

Linda

Oct 24, 2014

The guys are helpful in answering my questions. They inform me or suggest what should be done presently or in the future. I have bought 4 cars from this dealership and have sent my friends too. They bought vehicles.

barbara.ward.714

Oct 23, 2014

WE WERE HAPPY WITH THE WHOLE EXPERIENCE. WE LOVE OUR NEW CAR EVEN THOUGH WE WERE NOT THINKING OF TRADING YET. WE ARE SO GLAD WE DID! WE WILL ALWAYS STAY WITH THIS DEALERSHIP. EVERY TIME WE COME HERE FOR WHATEVER REASON WE LEAVE HAPPY.

Richard

Oct 19, 2014

No problem getting an appointment when it was convenient for me. Work was done in a timely and satisfactory manner.

Travis.nieman.37

Oct 18, 2014

Really bummed that we are having troubles with our 2013 Kia Optima already. We purchased it as certified pre-owned about a two months ago with 25,000 miles, and we were hearing a loud noise so we brought it in and the oil was practically empty. If we didn't have it checked out our engine could have blown. Ever since, our vehicle misfires when we press on the gas pedal. We were conned into purchasing an extended warranty and I'm convinced that they sold us the extended warranty because the vehicle runs like crap and they knew it.or sales guy was so nice when we called about the issues, he said that we could bring it in to attempt to sell it back to the dealership, but I know we will lose our down payment. First time and last time buying a Kia.

Shawn w

Oct 17, 2014

When I brought my car in Chris was the one that helped me he was great good communication. The day I picked up my car it was dead Chris jumped the battery and went about my way. when I was going to leave my home car was dead I called Chris and told him what happened he said he would get back to me, but when I was waiting he pulled up and jumped the battery gave me the car he was in took mine to the shop and called me said my battery was shot just to take the time out of his schedule to help me the way he did made my day and that is WHY I ONLY GO TO BROOKLYN PARK KIA thanks a bunch

Charity

Oct 16, 2014

The service dept staff was so friendly and knowledgeable, they took time to explain everything and gave me frequent status updated while I waited.

Jeremy

Oct 16, 2014

I really liked appointment setup experience from the website. It was quick and easy, and I got exactly the appointment time I wanted.

Michael

Oct 13, 2014

We were treated very well throughout the day. Several people worked very hard to make our buying a car a reality and we were always treated like we were their only customer.

Erin

Oct 12, 2014

My salesman, David Jones, was AMAZING! He has 17 years experience and it shows! Although I have less than perfect credit, he got me into a VERY nice car with manageable loan payments. Plus, after he had known me for about 30 minutes, he suggested a car that fit my personality to a T - and that was the one I drove home in. He went above and beyond what I had ever dreamed of getting from a car dealership (judging from experiences with different dealers in the past). I loved everything about this dealership and will be back in the future for any other car purchases or repairs I need.

generalkillroy

Oct 12, 2014

The people were friendly and polite to help me. Then when i made my selection, the process for the paper work was simple and quick.

fox4

Oct 11, 2014

A wonderful experience; calm and peaceful environment. I surely appreciated Aminah Smulders as our !Sales Representative; professional, friendly, and made us relax and have some fun. Unbelievable dealership, love my new car. I bought a Kia Soul, miles of smiles! Thank you, thank you.

glassesmalone04

Oct 4, 2014

I had a great experience with almost every other person I dealt with at this Kia until I had to speak with the finance manager David Jones. He immediately made me feel like he did not really want me to purchase a car from here. When I told him what type of car I was looking for, he immediately snapped back at me and basically told me I only have one car for you to look at and if you don't like it get out. Very bad customer service, got into an argument with someone I brought with me to check out cars while other customers were around observing, and had an attitude the entire visit.

Drusilla

Sep 25, 2014

How helpful and friendly the staff was, also how once I purchased the vehicle how Zac went through all the features of the vehicle and has also called to make sure everything was fine with the vehicle.

armani montgomery

Sep 25, 2014

Very Helpful And The environment was so friendly and peaceful Im thankful to have these 2 employees help with find my family a new car

Michael

Sep 24, 2014

The gentleman in the service department was absolutely wonderful. He came out and checked my car had the part ordered immediately and scheduled the appointment right then so when the part came in it could be installed quickly. He also took the time after the repair work was done to show me it was once again perfect. He concerned my grandchildren safety and he knows how important that is.

Quincy 55

Sep 19, 2014

The most dishonest people I have ever met, I can only imagine how many people they have lied and cheated, worst car buying experience ever!!!!

Diane

Sep 11, 2014

I came in to get an oil change - didn't make an appointment. I was welcomed anyhow and even the service manager Mr. Rudolph said "Hi, nice to see you again" and I hardly ever see him anymore...but, I've always appreciated talking with him about my car (s)

Debra

Sep 10, 2014

The salesman Andrew was wonderful he explained everything to my understanding!! He made sure to go over the car showed me how everything worked answered ALL my questions and I had a lot if them. =] Josh the financial guy was wonderful as well!!

Terry

Sep 10, 2014

Recognition of being a valued customer. I lobed be called a VIP die my past purchases. Everyone was very kind towards me.

Dianemaplegrove

Sep 10, 2014

From the time I stepped on the lot until I picked up my Sorento, Travis M. was the nicest and accommodating salesperson I have met.. I was very specific on what I needed, since I have physical limitations. The Sorento had what I was looking for, with the power liftgate, and when Travis showed me the steering options to make the steering easier, I was sold. But then I got in a car accident, and couldn't come in for a month and was still undecided on some accessories, we communicated back and forth and Travis was making sure all of my questions were answered through emails. A lot of emails! Always polite and NOT pushy (which I hate in a salesperson.) He got me into exactly what I wanted, and made sure it was perfect, just like I asked for. The other sales people are very nice too, always smiling.The dealership is clean, nice waiting area, and everyone that works there is so friendly. All I can say is if you are looking for a new vehicle, check this KIA out, but make sure to ask for Travis Magnuson. He will take care of you!!

MariBeth Rosett

Sep 9, 2014

Buying a vehicle can be a bit stressful, my experience at Lupient Kia of Brooklyn Park was delightful! From the first moment we arrived and looked at cars to signing the paperwork! Perry is a great salesperson and I will definitely recommend him to any friends and family that are in the market to buy.

schreifels

Sep 8, 2014

Their was a problem after my vehicle was ordered; Lupient was caught in the middle, they honored our original agreement - that took integrity. Thank you for making it right. I am very impressed with Andrew's thoroughness and follow up skills.

heisick

Sep 5, 2014

I was met by a very pleasant young woman who made me feel comfortable and secure in test driving and buying a new vehicle. She was very accommodating and cheerful. Everyone I met at the dealership was super friendly and anxious to please. I felt as though these were friendly, forthright, and honest individuals.

Elizabeth

Aug 30, 2014

Salesman was not pushy whatsoever, if he had been, then I would of most likely took my business elsewhere as that is my limit to whom I do business with and this never was even close to being a problem with Justin Throndal. I was impressed.

Eugene

Aug 26, 2014

Shane always takes good care of his customers. What a great guy. Pay him well as he is worth it for your business.

Danny

Aug 22, 2014

Dan Rudolf greeted me right away when I arrived and helped me immediately. Everything on my vehicle was done in the time it was said. The clerk at the front desk was very pleasant at check out and the sales staff were very informative.

Casper1013

Aug 21, 2014

Starting with Andrew our sales to Joshua the business manager, everything went great. Their knowledge, support, and kindness was great. We purchased a 15 Kia Optima, got the color and car we wanted. Good job to the employees made us feel very welcome.

Desiree

Aug 19, 2014

The customer service and willingness to make everything work out for me so that I walked away with the perfect car.

Gregory

Aug 14, 2014

Very Relaxing experience, Friendly greeted upon arrival, Service Specialist knew my car and service record. Knew what I needed. Service preformed in a reasonable amount of time.

TheDonna

Aug 14, 2014

Service tech friendly and helpful. Did a great job of taking me out and describing work that needed doing, what the cost would be, how long it would take, and immediately had a loaner car available. It was a Forte, which I thoroughly enjoyed.

dmulberry23

Aug 12, 2014

Very friendly. Wonderful to work with. great attitude. From the financing to the customer service was very good. Everything was great from start to finish.

Yippeekiyea

Aug 9, 2014

After a day of searching for my mother's first car purchase of her own we ended up at Lupient and thank goodness we did. Perry Smulders is "The Man"! Very friendly, very honest, great sense of humor, and a true pleasure to do business with. I love the fact that they don't pressure wash under the hood and they don't try to cover up any faults with the vehicles. I've been a mechanic on the side for twenty plus years and when I see an engine that's been washed and Armour All'd I get very nervous wondering what they are hiding. Not these guys! You know exactly what you're getting. Joshua Engelby handled our paperwork and was great to deal with as well. Overall their prices were more than fair, we were very happy with the Equinox we purchased, and I don't think you'll find a more pleasant, honest, and fun group to purchase a vehicle from. I'll be buying more vehicles in the future and I will go to Lupient Kia in Brooklyn Park first. Thanks guys for making my mothers first vehicle buying experience a great one and for making my dealership experience the best I've ever had!

Jeanne

Aug 7, 2014

The customer service was very polite and Amina was very helpful and didn't hesitate to ask for assistance if she needed to verify information. I never felt pressured, and I also enjoyed doing business with Perry and his boss.

scarroll36

Aug 4, 2014

David Jones worked harder for me than anyone ever has in terms of being able to get into a safe and reliable vehicle. I'm grateful. Everything he said to me was true and he never pressured me to do anything. It was clear to me that all he wanted was the best for me and he ensured that happened. Best car buying experience I have ever had! Thank you so much David Jones for all you did!

Rhodeashia

Aug 2, 2014

He wasn't just trying till sale me anything. He had a car picked out for me before i even got there, And educated me on the car. He still let me look at what I wanted to. I'm a Young mom and he cared to make sure i got into a reliable car that's not going to be a atm and leg.

Peggy

Jul 31, 2014

This was not my first time at lupient, so my experience was what I have come to expect. Friendly and courteous. Always! My first KIA was a used vehicle from another dealership. It had some minor things wrong. Nothing mechanical, just worn floor mats and broken cup holder. but, being it was a new car to me, I wanted to replace these things. And get an oil change done. I am a strong believer in having repairs done at the dealer with manufacturer parts. So my first KIA experience was with the service technicians. (This may have been before lupient took over this particular dealership. ) but the technician is still there. Embarrassingly enough.. I can not recall his name at the moment. But that first meeting, first experience was so refreshing it is absolutely without a doubt, the biggest contributor to my being a loyal and returning customer today. Kudos to your service department. Love those guys! I know I can count on them to get it done right and done fast. Fair and honest. .

hoosierlife

Jul 31, 2014

The overall experience was very good in many different areas, From the car selection to the financing to the customer service. Everything was very smooth!

JohnTM

Jul 31, 2014

Paul was great, understanding, knowledgeable, and not pushy. He helped us find what we wanted and then some. Kia was very busy that day, but he stayed with us and even made sure we were fed. That's customer service. Josh was extremely knowledgable about the products, warranties and how to find the best deal. He eased any anxieties we had about used car ownership and was another personable guy. He worked hard to get us a low interest rate and get the best price for our money. Overall, great experiences with everyone there. I'd recommend them any day.

cwalker305

Jul 30, 2014

We bought a used car for our teenagers and Jamie Smulders did a great job helping us find the right car. We were so impressed that we went back and traded in our mini van and worked with both Jason Bentley and Jamie Smulders. Both were very courteous and helpful. They are very good at their jobs!! It took a while for us to get into the financing as they were very busy. Jamie and Jason continued to check on us and make sure that we were comfortable and had something to drink. I would highly recommend both gentlemen! Thank you!

ms_fraz101

Jul 28, 2014

Aminah & Glenn were AWESOME! Great experience and awesome customer service. The team I worked with was super friendly and thoughtful in ensuring I was fully satisfied every step of the way! The only challenge I had was with the finance person who was somewhat pressuring and moved too quickly through the paper signing process where I felt he came across as having all the answers quickly and I was wrong for asking questions.

jake82

Jul 27, 2014

Aminah was very professional and I felt she gave me a very honest price. It was a very good experience. I would definitely purchase another car from her again.

Ronald

Jul 25, 2014

From the moment I arrived at the dealership I was greeted by Andrew a salesperson and he made the visit to Lupient Kia a very pleasant one. It made it very easy to purchase a new vehicle.

Andrea

Jul 24, 2014

Daniel was a gem to work with. He even went out of his way to help me look at another issue on my car.

Rebecca

Jul 21, 2014

I felt Justin Thorndal was very customer centered, as well as, informative. I will definetely return for my next car purchase!

Kpdpaint

Jul 20, 2014

Justin Thorndal was a very easy sales person to work with. He answered all of my questions and was very informative. I will come again and hopefully I will be able to work with Justin again. I love this dealerships services and sales people!

Scott

Jul 16, 2014

Dan was GREAT! The Kia Brooklyn Park service department is all wonderful! But Dan, Shawn and Chris are the best group of guys to work with.

Eda

Jul 15, 2014

Our sales person was very nice, and answered all of our questions. He explained all the functions of the car very clearly, and answered all my questions.

Leisa

Jul 15, 2014

Chad, Jason, and finance guy were top notch. Excellent service from start to finish. Couldn't be more impressed!

Kyle B

Jul 3, 2014

friendly, talking people that keep the focus on me until the tasks are complete!

Jason

Jul 2, 2014

My car was serviced quickly, I was in & out within about 1/2 hour. My car was washed & vacuumed when I walked out to get into it. The oil change was part of my purchase agreement on the car, so it was free.

Jody Breeden

Jul 2, 2014

We went to four dealerships yesterday. Chaltu Wakjira was the first salesperson to show us a car in our budget. It was perfect! Bravo Chaltu.

Melissa

Jul 1, 2014

I accidentally booked online my appointment at a different store but they were able to fit me in and were very quick with their service. They also helped me with two other items and were very willing to work with me. I felt very appreciated and comfortable.

Patricia

Jul 1, 2014

David and Josh were excellent! I admit I don't know much about car and I have a lot of anxiety regarding anything financial. They were both very respectful and patient. I brought a friend (who has a business background) with me and she was very impressed with how David worked with me (and my credit challenges) to come up with deal that was better then we ever expected.

scott sager

Jun 28, 2014

Been going there for 15 yrs and 4 kias later very happy with them

dianne

Jun 27, 2014

Salesman and special finance manager were very friendly, easy to work with, they were willing to listen.

JenPicken

Jun 26, 2014

I called the dealership from work and talked to Perry on the phone. He was super helpful and checked out my request to see if there was a way a could get into a lease in my price range. He called me right back and invited me in to meet with him and his wife. My husband and I went in after work. She deals in new cars and he works in used so Aminah worked with us on getting a lease on a new Sportage. Perry entertained while we waited for financing and Aminah helped us with our paperwork. I left with a brand new car not 4 hours after my first call. A very upbeat fun experience. Sold on Kia and the Smulders are my new car sales team!

Mary

Jun 18, 2014

Pat Stewart was right there to greet us, show us vehicles and make the transaction completely pleasant and painless. He and Chad are both to be commended for the great service ethic!

Mike

Jun 18, 2014

bodyshop needed a part for my car that was in texas it was a long long wait but i dont hold that against you it was just a drag

MKLS

Jun 18, 2014

These people know what they're doing. I've bought many vehicles over the years from Lupient, both new and used, because I've always found them to be honest and trustworthy. That's HUGE in the car business. It's a clean place with friendly people and they make you feel comfortable no matter what your budget might be. You'll find what you need in your price range!

Anita

Jun 14, 2014

They can get me in when I request a certain time & service is done quickly Friendly service as well.

Kathleen

Jun 14, 2014

Very friendly, fun, helpful employees. (David Jones & Perry Smulders. I told them what I was looking for and they came through for me! I love my lil Soul !!

Susan

Jun 13, 2014

David Jones goes above and beyound to make it be a customer first place.I believe his name was Josh that helped me with the finance he was very helpful in explaning every paper I signed

Patricia

Jun 10, 2014

easy to get an appointment, the appointment didn't take long, they did a full inspection, addressed my concerns, and are always very friendly.

William

Jun 6, 2014

As always, everything was quick, friendly, and explained clearly so there were no surprises. I also always enjoy watching the fish while I wait.

Ahimley

Jun 5, 2014

This is my second KiA I have bought from this dealership, and each time they have managed to make it a great experience and have fulfilled all of my expectations as a consumer. The staff there are always on top of everything and make you feel at ease.

Joseph

Jun 4, 2014

Mike Stewert our salesman was very friendly and respected our budget. We appreciated that he didn't try to sell us a more expensive car than we wanted. He stayed late on a Friday evening to close the sale.We also appreciated Chad, the used car manager who approved the sale and made sure we left with the car and price we wanted.

Marlene

Jun 4, 2014

I liked the sales rep Andy as he is warm and friendly and easy to talk to. He was also very thorough in explaining key features in my new Optima.

Disneyfan80

Jun 3, 2014

Aminah, is very friendly and was extremely helpful in picking our 2014 Kia Optima. She had us in and out in a quickly and even helped us with our son. I recommend her to anyone that is looking at Lupient Kia of Brooklyn Park.

wallach

Jun 3, 2014

Recently I visited Lupient Kia to have my 2012 Kia Soul serviced. While there I noticed a sign that the dealership was in need of 2012 Souls.I approached Sales Consultant Chaltu Wakjira and asked for more details. She was immediately helpful. She listened to my situation and was able to develop an offer that met my needs.Chaltu, along with Finance Manager Kurt Wry, were friendly and professional and helped us purchase our new 2014 Kia Soul.Terrific service!

Brock

May 31, 2014

Straightforward and easy. Perry, my salesman, was honest and didn't sugar coat his words. He let the car speak for itself and was upfront about everything. I appreciated working with him and not only wanted to buy the car, but I wanted to but from him.

Sheila

May 31, 2014

As a long term Lupient customer, I'm happy to say that the Jim Lupient extremely comfortable personal customer experience is still intact. Thank you for making me feel like the most important person while I was there. Paul Miller, Chad Marshall and Jamie LaBlanche made my used car buying experience great.

Jeremy

May 30, 2014

My service writer Shane was excellent he went above and beyond normal writer duties. I have been in the automotive industry for 19 years but due to a disability I am realizing I can not do work myself! And he was the first service personal that I have felt with that I didn't feel like they were taking advantage of me.

Jerome

May 28, 2014

The GM Jesse, salesman Lamont and finance manager Glen were all very involved in the sale. They explained every feature and function of my vehicle. The wholeNothing. experience made me feel like a VIP. I would definitely refer friends and family to lupient kia again.

Joseph

May 28, 2014

I didn't have an appointment and they fit me in and were done faster than I expected. Friendly staff too.

Darren

May 26, 2014

always good, do what needs to be done and can trust the mechianics and service personnel to not do anything that isn't needed.

JSBhappy Driver

May 25, 2014

Excellent work and customer service. I highly recommend this dealership to others.

Shanica

May 25, 2014

The customer service was really nice. The receptionist and service man made sure they helped me to the best of their ability!

Danny

May 22, 2014

Friendliness of service dept. and knowledge of what my needs were. Everyone in side the showroom were also very friendly aw well. I have always had great service and friendly help at the KIA dealership.

Zhiia

May 22, 2014

The people there really cared and helped me find the perfect car! They really take the car buyer's interests and needs into consideration.

awegener

May 22, 2014

After dealing with Barnett, it was amazing to go to Lupient and be treated with respect, and compassion. We would recommend this dealer to anyone.

brooketruchon

May 22, 2014

I was very pleased with Lupient Kia of Brooklyn Park especially with our Sales Consultant Andrew Bursch. It was nice to go into a dealership and work with an employee that is as knowledgeable as Andrew is with Kia. Any questions that I had he could answer. He was also very friendly and kind to me and my whole family. Everything went very well and smoothly from the beginning. We are so happy that we decided on a Kia and are beyond happy that we went to Lupeint Kia of Brooklyn Park. We love our new car!!!

Barbara

May 21, 2014

You have a great group of people that work for you. They have a lot of knowledge and are very efficient at there jobs.

Tracy

May 21, 2014

Staff was extremely nice, helpful and accommodating. Shane was able to get me in without an appointment and was very informative!!

Esme

May 20, 2014

Our salesperson, Jason, was not a pushy salesman. He listened to what we were looking for in a second car and showed us a few different cars. When I brought the car back after a few hours, he was genuinely concerned and rectified the issues right away.

Monica

May 20, 2014

The Rep that helped us was knowledgeable about the whole process and shared extra info about refinancing down the line to lower payments.

Michaelp53

May 20, 2014

I called ahead to let them know we were coming, I talked with Justin and was ready when we arrived. he was very curtious and friendly and asked us what we were looking for and if we were going to use a trade in. while they were appraising our car we were out test driving what Doris wanted.we came back and agreed on the finances and before we new it Justin was explaining all the features on the car and how they worked. He said that he did not expect her to remember everthing and said to please call or stop by and he would be there to help. Justin was great and made our first KIA experience a fantastic one, we shall return!

Samantha

May 18, 2014

We decided to go through Kia of Brooklyn Park a second time for a lease with Jerry. He contacted me within 1 hour of my initial bad experience with Justin on the phone and offered to contact me back with the several rebates on leasing a 2014 Kia Sorento and when we went in to view the Sorentos on that Saturday, he surprised us with a 2015 Kia Sorento for approximately $5 more per month. My husband and I were very happy with the choice and he was very pleasant to deal with.

Sherri

May 18, 2014

The pleasant atmosphere of the dealership and the fact that i didn't feel pressured to buy the car. The sales representative was very friendly and courteous.

kschwandt

May 18, 2014

Chaltu called me earlier in the week to suggest I bring my 2010 Kia Soul in to be traded for a newer model year. When I arrived for my appointment, I threw her a bit of a curve ball by asking if I could upgrade, but she was incredibly kind and accommodating. She very quickly identified a car that I loved and walked me through the process. I did have to wait quite a while for financing, but my partner and I were made much more comfortable during the wait by Chaltu's friendly conversation and thorough explanation of the car's features. I generally loathe car dealerships and the process of purchasing cars because it can often feel high pressure and stressful, but Chaltu's overall approach put me at ease. As we drove home, I commented to my partner that the next time I buy a car, I hope to work with Chaltu or someone with her people skills. Her demeanor is really what car sales should be. In fact, I really didn't need a new car and would never have made this purchase if I hadn't felt at ease with the salesperson. Also, my partner and I just returned from a road trip, and the car is fantastic. I'm very grateful.

Lori

May 17, 2014

Always friendly and honest! When I called to schedule, the gentleman said I should have a tire rotation. When I got there, the nice gentleman said it wasn't necessary as it was done my last service visit (I couldn't remember). I so appreciated that! Just another of the many reasons I ONLY bring my car there!

Michelle

May 14, 2014

I have a deep mistrust of car repair places. I am a 22 year old girl and drove a 98 Buick Regal from ages 17 to 21. This car was a lemon. At one point, in order to start it I had to bypass the solenoid cylinder by jumping it from underneath the car. Every corporate repair place I went into would take one look at me and think Christmas. I am not an expert on cars but I do know more than the average person. I was always told things needed fixing when they didn't and the cost for labor was absurd. Luckily, I have a father who knows his cars and he would take care of the situation for me and talk down the labor charges, determine what actually needed fixing, and whether the part could be taken from a scraped car. I bought an '08 Kia Sportage about a year and a half ago. I chose a car that could have an extended warranty purchased with it. I knew I would not be able to afford to fix another car like the Buick (repair after repair). For the first time in my 8 years of driving I don't think I have ever walked away from a dealership happy with the service. I realize the situation may have been drastically different had the extended warranty not been covering everything. However, everyone was incredibly friendly. I was not told to fix anything that did not need fixing. The gentleman who helped me(I think his name was Dan) worked to get everything covered under the warranty, even though part of the repairs necessary were found after they started work on the initial repairs. I can truly say I walked away with a wonderful experience.

Shannon

May 13, 2014

My service rep was terrific! He kept me updated, was straightforward, I felt like I could really trust what he was telling me (it is often hard as a women not to feel like someone either underestimates what you know about cars or looks to take advantage of you as a woman).

Dan

May 12, 2014

No hassle. Easy to make appointment. Service advisor was extremely helpful. Car was ready when promised. This is way important to someone waiting!

Gerald

May 9, 2014

Work done on time, and good recommendations for needed additional service and parts. Nice to get the car washed also.

Stacey

May 9, 2014

The man I dealt with was very friendly and informative. I appreciated that he took the time to explain everything.

Melissa

May 8, 2014

I can always trust Shane to look out for my best interests. He and his team of mechanics are professionals who let their work and customer relationships speak for themselves. I never feel like I'm being "sold" something I don't need or told something that isn't legitimate. The day I feel more "worked over" than my car is the day I look for another dealership.

SaturnGirl

May 8, 2014

I can always trust Shane to look out for my best interests. He and his team of mechanics are professionals who let their work and customer relationships speak for themselves. I never feel like I'm being "sold" something I don't need or told something that isn't legitimate. The day I feel more "worked over" than my car is the day I look for another dealership.

Daniel

May 6, 2014

Jerry Moore did a great job at securing my business by listening to what I wanted and getting it for me. He made the transaction as easy as possible.

Sarah

May 3, 2014

The guy that rescheduled my appointment was really nice...great to work with on the phone and in person. I got out of work late and I was 8 minutes late for my 5 pm appointment. I didn't have to reschedule. He got me taken care of in a timely manner.

Jeremyf

May 3, 2014

Worth the drive from bismarck for the price we got. A very nice experience and everyone was very relaxed and friendly. The water was amazing.

Gladys

May 2, 2014

They know the car. Also prompt check-in; explanation of what shows up, beyond the reason for the visit, on inspection; useful recommendations for action. Good facilities for those who wait. Oh, and the coffee. The experience did not change with the label.

taylornelson

May 2, 2014

I purchased my kia optima from Josh on April 25th. I come from a sales background myself, and am currently in a sales position in my company. With that being said, I had pretty high expectations. The first time I walked in to the dealership, I was greeted promptly, and handed right to josh. It was less than an hour before closing so I could tell some of the employees wanted to get out of there. Although, I'm sure josh wanted to, josh never made it seem that way. He helped me, let me test drive, and thoroughly answered all of my questions. Josh didn't know the answer to all of my questions, but didn't hesitate to go ask. That was huge for me because the last thing I wanted was incorrect info. After I left that day I reached out to josh on multiple occasions through text and stopped in a to ask a few more questions. He was there on his day off! There was at no point through the whole process that I could critique him. I was very pleased at his non pressure/always there for you sales technique. Since the purchase, I have been very happy with the car and won't hesitate to reach out to josh with any more questions. There are many dealerships that will sell you a car, josh sold me an experience. Thanks again. I have and will continue to recommend josh in the future.

Kristine

May 1, 2014

The service department kept in touch to let me know what was going on and updated the timeline as to when I could expect the work on my car to be finished.

Eugene

Apr 30, 2014

Was able to get in for service very fast, the staff was very pleasant and helpfull. They had the work completed in a half an hour which really were nice.

Packers

Apr 30, 2014

Price was right. Had to wait too long to pay for car. It was after 7:00pm, so there was only one person that could check us out. We had to wait over an hour to see him. After we were in his office, the paper work went quick.Just bad timing?

Tyler

Apr 30, 2014

Justin Thorndal was very helpful and was a pleasure to work with. I will definitely recommend him to friend, family, and colleagues.

Schweiger

Apr 30, 2014

Our overall experience was great. The people that helped us we feel did a great job at meeting our wants. They listened and helped us with our decision making without making us feel pressured into a decision. This is our second visit and we were pleased to work with them. Being treated with respect, went along away. Thank you! Dave and Monica Schweiger?

Diane

Apr 26, 2014

My initial contact with Chris Larson went very smoothly. He communicated well during the diagnostic and repair stages. Turn around was much quicker than I had expected.

Lauraschirber

Apr 26, 2014

Challtu was very friendly and informative. She was also quick with external comunnications with questions and requests that I had. I'm glad I purchased from lupient of BP. Thanks for the great service and deals :)

karenic62

Apr 25, 2014

I was referred to Justin by Dennis Thayer. Wow!! He was so amazing and helpful. I had just had an accident with my previous vehicle so I was a bit skiddish. He relieved all of that and calmed my nerves in choosing a new vehicle. I was very impressed with the knowledge he presented on the vehicle and the level of safety that came with my new car. Since my purchase I have had a few questions for Justin and he has been great in getting back to me and answering those questions. I would recommend Justin to anybody I know who will be looking for a vehicle and will certainly recommend KIA. Thank you Justin......you are awesome!!!!Karen Christensen

Becky

Apr 24, 2014

I love bringing my car into be serviced at Kia of Brooklyn Park. The service guys are all so nice and it's so easy. You drop it off and in a flash it is ready for you to take home. :)

Donna

Apr 21, 2014

Friendly, helpful rep. Did a good job of recommending and explaining recommended services. No pressure. Gave accurate costs. Good customer service.

Kristi

Apr 20, 2014

Online we saw a Prius we wanted to check out, and before leaving, called to make sure that particular car was still available. The person on the phone said, yep, it is and ask for (his name). Upon arriving at the dealership, we asked for the name of the person we had talked to on the phone. We were told that person did not work there, but the car was on the lot. We were given another salesman, that seemed really... salesmanish. Anyway, took the car for a test drive. Salesman had horrible breath that made it unpleasant, but anyway. He answered a personal call during the drive and after and proceeded to get into a conversation about his ex-wife owing him money. I steered to conversation back to the car and after a period of some silence, he brings up the ex-wife situation again. Awkward.... We ended up deciding to pursue other dealerships.

sizzie

Apr 17, 2014

Justin was fantastic. He made buying a new vehicle a wonderful experience. I had my heart set on the twilight blue and he did everything in his power to get me what I wanted. He took the time to explain all of the features and made us feel comfortable driving something that we weren't used to. We plan on telling familly and friends that this is the dealership to go to and ask for Justin Thorndal, he'll treat you right and get you what you want. He was knowledgeable about the vehicle and explained things in a manner that we could understand. I have no problem sending people to him and his dealership. Thanks Justin!

Lisa

Apr 16, 2014

Staff was very helpful & accommodating. I really appreciated how they worked around my schedule & were so respectful of my time. Lamont went above & beyond to show his appreciation of me as a customer.

beckywaxlax

Apr 16, 2014

We had a great experience at this Kia dealer. Chaltu was a very friendly, professional salesperson. Everyone was very helpful and friendly.She was training in a girl and she was also very personable and nice.

Jennifer

Apr 12, 2014

Everyone was so extremely helpful and mad sure my Soul was in an appropriate condition to leave. The process was quick and they worked at getting you the lowest interest rate possible. I love my Kia Soul!!

dyrael

Apr 11, 2014

I was very pleased with the service that we received in buying our new car, Roy was very helpful and followed up with us while we shopped other vechicles.