Used Cars for Sale at Luther Hudson Chrysler Jeep Dodge in Hudson, WI

Estelle

May 31, 2016

An excellent experience all around. They were ready for me when I pulled in for my service appointment, were clear about what was to be done, called when it was completed, had the paperwork ready when I arrived. Very clean facility. Professionalism throughout.

Bruce R

May 17, 2016

I emailed the dealer to confirm the vehicle that I was interested in was still available. Betsy replied very quickly stating that it was. When I arrived she had the vehicle parked up by the door waiting for me. We went for a test drive and she explained the various features of the vehicle. They offered a fair price for my trade in and a short time later, I was driving home in my newly purchased 2013 Jeep Grand Cherokee. Great experience! Betsy couldn't have been any nicer.

BobC

May 11, 2016

Met by Troy in the service area for a scheduled oil change and tire rotation. Personal are always very friendly and professional. Work was done in a timely manner was able to converse with Rob Hudson in sales department while work was done to vehicle.

Charlie J.

Apr 28, 2016

Excellent service department with extremely knowledgeable & friendly people working there. I find that service requirements on my Dakota are completed right the first time ...... no repeats. I do like that!!!!

TMRF45

Apr 28, 2016

I have purchased several vehicles from this dealership, it has always been a great experience. They really make you feel like your part of the family. This time we were in with our trade vehicle and driving away with our brand new vehicle in less than an hour and a half..

MW

Apr 26, 2016

Took vehicle in for repairs that I wasn't sure would be covered by warranty and the 1st thing the staff told me is that they would be. Kept me up-to-date while I was waiting (which wasn't long) in a very nice customer waiting area/lounge.

Jay Johnson

Apr 20, 2016

Mackenzie K. was very helpful and accommodating! After calling 3 other dealerships, she was able to get me in, diagnosed and on my way with no hassle at all! Highly recommend Luther Hudson Chrysler Jeep Dodge Ram! Jay Johnson

We love our Town & Country

Apr 19, 2016

Along with the regular oil change I also noticed the A/C was not cooling down as much as it should. Jeff did a great job in researching the issue with the technician and also worked with the extended warranty company to replace the rear evap. core as part of their coverage thereby saving me a costly expense.

Jan B.

Apr 18, 2016

I had my oil changed a week ago. It was noted I had a small oil leak on a transmission hose. The hose was not in stock at the time. I received a call when the hose arrived and got the hose replaced in no time. McKenzie and Jeff are professionals and great people. I highly recommend this service department.

Jodi

Apr 13, 2016

I have never bought a brand new vehicle so I was scared and apprehensive if I should buy new and used. The salesman Tim was very helpful providing the pros and cons of both buying situations. The entire sales staff is very friendly and the loan department explained everything in detail.

DartDriver

Apr 7, 2016

Excellent customer service. Waiting area is comfortable and large. I was very impressed!

Hometown Buyer

Apr 2, 2016

I purchased my vehicle a month ago and noticed I had some scratches in the glass and a tweeter wasn't working properly. I scheduled my service in person while purchasing accessories. however, I was told I needed to contact the glass company myself as "Luther has 60 stores" and apparently that makes it more challenging to make a phone call. I made the call and advised the Glass company of my appointment (they too were surprised that I was calling). the frustrating part is that they showed up for the appt but were not prepared to make the repair that day, so Luther Hudson kept my vehicle overnight. The whole experience was average at best. I used them because I am in town but wouldn't recommend the dealership based on my experience. To be fair, my purchase experience was a very positive one.

Mrs. B

Apr 1, 2016

Just bought my new car a few months ago from a place in Minnesota and needed a closed repair facility. I was in need of an oil change and had been to this dealership when we were looking for a new car, wonderful customer service and an awesome comfortable facility. I brought my car in for an oil change today and was very happy with the service. Everyone was very friendly and seemed to genuinely care about my vehicle. They have a repeat customer for life with me. =)

BobC

Mar 24, 2016

Met by Jeff in Service area, for scheduled oil change. Everyone once again very professional and pleasant.

Howard

Mar 18, 2016

We purchased a very clean 2004 Mercury Grand Marquis from Hudson Chrysler 1 month ago. Our salesman, Tim, did a great job and was very professional. We were a little disappointed, while signing the paperwork, that the associated fees added to the purchase price were not explained more thoroughly. 3 weeks after buying the car we noticed the air conditioner did not work. Initially when we contacted the salesman explaining this issue, we were told this condition was not covered under warranty. We then contacted Mark, Used Car Mgr., and explained that we specifically inquired about the air conditioner when buying the car and were assured that it had been checked and was working. Mark agreed the air conditioning should be covered and referred us to the Service Department. The service we received was excellent from making the appointment, to dropping off the car, to receiving an explanation of what work was done, to the complimentary car wash and not least of all, no charge to fix the air conditioning. We had not purchased a car from a dealership in over 20 years. Bad past experiences for sales and service had kept us away. Our experience at Hudson Chrysler was very satisfying and we will recommend this dealership to anyone that inquires. Thank you for making a Happy Ending to this story.

Al

Mar 12, 2016

I took my aging vehicle in for an oil change and mentioned an issue of concern. During the oil change, the technician identified a separate and more immediate issue with a leaking seal (which I was requested to view). Since the work would take longer than planned, I received a ride via the courtesy shuttle. In a couple of hours, the technician called to report the work was complete and to discuss his analysis and my options regarding the initial concern. I appreciate that a necessary repair was identified and that options were offered for the discretionary issue.

KrisD

Mar 9, 2016

I have owned numerous vehicles over the years, and have had them serviced at their respective dealerships, e.g., Honda, Ford, Kia. I had my oil changed at the Luther Hudson Chrysler Jeep dealership today, and I've never experienced such friendly, personal service at any other dealership. Everyone I talked with was so nice! This is the only dealership where I will be taking my Jeep for maintenance.

JB

Feb 23, 2016

My engine light came on and that always gets my heart racing. I couldn't get an appointment right away, due to a promotion going on. But the van drove good with no odd sounds. I brought it in two days later. Of course, the engine light did not light up as I left for the appointment. Diagnostic testing found nothing. I was explained what could cause the light to appear and I was satisfied. Customer service is great.

Jim G

Feb 6, 2016

Great dealership. Customer service is fantastic. Nice and friendly folks. No pressure. Service department is great. I always have tremendous service from everyone and especially McKensie. We have bought 7 or 8 vehicles over the years and always receive top notch treatment.

Xtine

Feb 4, 2016

I cannot say enough good things about my recent used car buying experience at Hudson Chrysler Jeep Dodge. From start to finish it was by far the most positive vehicle purchase I have ever had. Betsy answered all my questions during the process and followed up with me after the purchase to make sure I was happy with the vehicle I bought. At no time did I feel pressured in any way which I appreciated greatly. Bridget got me the financing I needed with a good rate and was great to work with. The purchase price was extremely competitive and fair. The facility is clean and the entire staff is friendly and polite. For the first time ever I had fun buying a car and I highly recommend the dealership to anyone looking. These guys are first rate!

Chad Ram 2500

Jan 25, 2016

Very friendly staff, knowledgeable and willing to work with me. Rob Hudson sold me a used Ram 2500 and was very friendly and helpful, I would recommend them to anyone.

AJP

Jan 23, 2016

My check engine light came on while on my way home from work. Dropped my truck off that evening without an appointment and called the next morning...even without an appointment, they were able to get me into their line-up and evaluate and then fix the problem.

1957 D200

Jan 19, 2016

I have always been treated well here. I highly recommend this dealer.

Jim and Sara

Jan 2, 2016

This place was a friendly environment where the staff were very down to earth and easy to talk to. We worked with Kat. She was extremely easy to work with and got us into the vehicle we wanted a good price. We are very happy with our new Jeep!

Paul G Hudson

Jan 1, 2016

Purchased my Jeep Cherokee Trailhawk from this dealership, recently had it in for some recall updates and a look at the transmission. At Hudson Jeep the service staff is second to none! They treat you with respect of the highest regard ,they Listen to your concerns and act on them accordingly. I would not take my Jeep anywhere else !! 5 star service ,awesome staff!!

JimD

Dec 30, 2015

The Luther Hudson Chrysler Dodge Jeep dealership has a great Service Department. They truly have a genuine concern for the customer. We have been taking our cars to them for years, and we have never been disappointed.

Erin

Dec 17, 2015

We recently purchased a used vehicle at Luther Hudson. Our Sales Consultant was Steve Hartke. We were unsure if we were interested in a new or used vehicle, and were able to test drive both. He did not pressure us at all. He answered all of our questions, and was very knowledgable. There was no haggling on the used vehicle, as it was already priced fairly. We did not have to haggle on our trade-in either, they offered a fair price. It was a great experience. We had used the dealership for service only on our other vehicle previously (also great service), but can now highly recommend purchasing a car from them. The General Manager, Rich Lien, is dedicated to customer service/satisfaction. The extra effort made by each employee we encountered at the dealership was noticed and appreciated.

N.A.

Dec 16, 2015

Troy, the service advisor was amazing. He went out of his way to accommodate my needs and I so appreciated that!

The Colonel

Dec 15, 2015

My truck was in for recall repairs and they were wonderful. It was expected to take up to 4 hourse and the work was done in 2 hours plus I had asked them to do a couple of extra things. I strongly recommend folks use them!

Tim Wiste

Dec 15, 2015

The folks at Luther in Hudson, WI are THE BEST! A simple oil change, and I was treated like the most important customer of their day. What a pleasure.

R P Johnson

Dec 9, 2015

Dealing with these folks was the best expirence I ever had, and if you know me that is huge praise. I would have given them 5*s but I haven't been to the service dept for repairs. In my book the vehicle is 5*s, and I hope I never have to go to the service department. Sorry guys can't give you 5*s for appearances.

Mark

Dec 5, 2015

Just got my truck back today. They trouble shot my problems. Called me with their recommendations. I had them do the repairs, after looking into it they found some repairs that were suggested, were not needed. Saved me a few bucks. 5 star service department. Thanks crew!

Marcia

Dec 1, 2015

I brought in my under warranty car for a repair issue and it was handled quickly with no hassles. The process was smooth, a free and very nice loaner car was provided, communication was excellent and my car was clean and running well when I picked it up. I'm clueless about all things car-related and Kenzie, the service person I dealt with, was excellent.

Tina

Nov 23, 2015

I take my Fleet Vehicle here for all it's maintenance work and repairs. I love the convenience of scheduling online. The staff in the service department is friendly, just plain outstanding. I rate them a 10++++ They are one of the most honest dealerships ever and they tell you and show you what they are fixing and don't try to pull anything on you. I know this because I sit in the waiting room (which is awesome by the way) and watch the service dept people come in and explain to the customer. If I ever have to buy a vehicle, I am going to buy from Hudson Chrysler just based on my treatment and experience from the service department which is TOP NOTCH! They wash your car too! How awesome is that. Best place ever!

JJW

Nov 12, 2015

Friendly, helpful and dependable! What more could you want?

Dawn

Oct 27, 2015

I always have the best experience at Luther Hudson. Even though it is months in between my visits, they remember me! They are always so friendly and pleasant. As silly as it may sound, they make my day better. How can you not feel good when you have such pleasant people around you? They never pressure me into anything extra. I have listened how they address and what they say to other individuals and have not heard them do that to anyone else either. They give suggestions but when you say no or not at this time, they say OK and are still as friendly as ever. Would I recommend Luther Hudson's Service Department? I sure would!

Robin G.

Oct 26, 2015

I was looking for a 2015 Jeep Wrangler - Sahara and actually was going to a Minnesota dealership when my son redirected me to Luther Hudson. He said they had some of the best customer service he has ever experienced and I couldn't agree more. The jeep is awesome, everything I wanted in a vehicle. Luther Hudson made the entire process easy and enjoyable. When I get ready to get another vehicle I will go back.

Denise K.

Oct 21, 2015

We purchased our T&C van new in 2006, and strayed twice to other Chrysler dealerships for service with disastrous results. We returned to Hudson Chrysler Dodge 6 years ago and haven't looked back. ALWAYS quick, clean, courteous, professional and fair.

Jan B.

Oct 15, 2015

My engine light came on and this is scary. I was able to check my van in the next morning. I also asked for an oil change. Went to breakfast at Perkins (less than a block). When I came back I was told a vacuum hose was the culprit causing engine light to come on. The technician told me he heard a rattle driving the van and my rear shocks was the cause. I thought the rattle was some of the items in the trunk. The shocks were replaced and I was good to go. I have 130,100 miles and I want to continue with this van as long as possible. The service people are great. You can't go wrong working with this great group.

Terry

Oct 14, 2015

Good service. I was in for an oil change, they did it and cleared all the warning lights .

Scott

Sep 29, 2015

My first experience was a 5 star! Extremely helpful and professional staff. They focused on serving us rather than selling us. They even had a room for our kids to play while we visited. Highly recommend you to consider them.

Donna Koontz

Sep 24, 2015

This was my first experience working with Luther in Hudson, and I was so pleased with every aspect of the process. I was looking for a vehicle that was not readily available, and my salesman spent lots of time searching for it and working with us to try to get just what I wanted. It took a couple of months, but the vehicle I wanted was finally out there at another dealership. Luther took steps to get that vehicle for me and did, and now I have just what I wanted. I look forward to working with their service department for all my maintenance in the future, and will definitely go back there the next time I'm looing for a new car!

margaret

Sep 18, 2015

Hudson Chrysler personnel always treat me with respect, seem glad to see me, answer all my questions, explain what they are going to do, about how long it will take and an approximate cost. If anything changes they call me for approval to continue. They provide a ride if the car has to be at the facility for an extended period of time or I just don't want to wait for it - - they also bring me back to pick the car up. 8-) My car gets a wash almost every time it is in the shop. Only time it's not washed is if it's too cold or the car wash is out of commision. At this point I will never go anywhere else unless I have an emergency out of their range of service.

rj

Sep 17, 2015

They're always a pleasure to deal with and seem knowledgeable in the industry. .. and they are centrally located for me

CarolW

Sep 3, 2015

I have a 2006 Jeep Grand Cherokee Limited that I bring in regularly for oil changes, scheduled maintenance, and needed repairs. The staff members are always courteous and helpful from the point of scheduling the appointment on to the end. The mechanics take the time to explain issues and options, and during a lengthy repair last year called me frequently to update me on progress. I'm very happy with the quality of service and value I receive from Hudson Chrysler Jeep, and plan to continue trusting them with my Jeep as long as I own it.

Dennis & Lynn Yon

Sep 3, 2015

We had a recall on our vehicle and is was handled promptly. Our appointment was on time, was treated very friendly and the experience was exceptional. Any time was have come for service is has been a pleasant experience.

Paul K.

Sep 1, 2015

Joe, made the buying experience a quick and easy event. Very pleasant group at the dealership, will definitely call on Hudson Chrysler Dodge Jeep Ram for our next purchase.

Jon

Aug 27, 2015

This is the place to service your Jeep in the east Metro. Really nice and knowledgeable service advisors, very nice waiting facility, and free Diet Coke! I'll be doing my Jeep service here.

Tina

Aug 27, 2015

Love the easy online scheduling, great customer service as always, excellent job and love the service I get! Thank you!

A.M.

Aug 23, 2015

Although I did not buy here,Hudson Jeep will have my future business. After a concern regarding loud exhaust to the purchasing location and no real satisfaction with a brand new vehicle, I was very disillusioned. I needed my 2nd oil change, I dropped my vehicle off and was provided shuttle service to my place of employment. Within 2 hrs my service was complete and an exhaust part was being ordered that showed up as problematic in Jeep service bulletins, and preceding my purchase date. This was not looked into at the "other guys" location. Very pleased with the attention to detail and concern for my vehicles well being here in Hudson. A pleasure to work with this great team. I am sure future experiences will be as good.

Dan R. happy customer

Aug 18, 2015

I called Luther about a noise coming from the left front wheel area. It was a rock between the brake and drum. They removed the rock and it was ready to drive in a very short time. From the time I called the dealer for an appointment to getting my Jeep fixed was about 2 hours, That's excellent service.

pw

Aug 4, 2015

I always feel "safe" when bringing my car in for service. What I mean by "safe" is that I am only given the service on my car that is needed. Again, being a widow, it is wonderful to know that my car is cared for in the most professional way....thank you!

bh

Jul 29, 2015

I always enjoy working with Kenzie and the rest of the team.

Patrick H

Jul 29, 2015

I had an issue with my 2014 Jeep Wrangler with the throttle control and need it checked since it went to redline even with a light tap on the accelerator. Called for an appointment and got in same day and had it towed in (already had a tow scheduled). Service got it in and fortunately they also had an engineer at the location and they were able to diagnose it quickly and ordered the part in. One thing to note, I had the soft top off and they also made sure that they stored it indoors at night and if needed during the daytime (esp. with the weather). My service advisor (Mackenzie K) was amazing as always and communicated status on a regular basis. Got the car back right after the part came in, installed, and checked. Glad to have my Jeep back and timed perfectly right before I'm taking it for a week long road trip.

Coloneltw

Jul 22, 2015

Everything about the service today was great. They understand CUSTOMER SERVICE!

Sportsfan

Jul 16, 2015

I appreciated the expertise of our sales person Tim. He was willing and able to explain the various options with the Trail Hawk and was willing to take the time to show how to set various settings and he also explained what and why we would want to use various features..Much appreciated.

Dan

Jul 8, 2015

Got a quick oil change. Only 40 minutes without appointment when two others were ahead of me.

Gebhards

Jun 30, 2015

We were in and our more quickly than we had anticipated. As usual, everyone was friendly and helpful. We also enjoy the free pop and popcorn. :-)

Dick and Nancy

Jun 10, 2015

Another repair shop told us we needed new ball joints and 4 wheel alignment at $900. Here they found it out of alignment, fixed a tire that was bad and assured us that the ball joints were fine! We appreciated their honesty and professionalism. Jeff and the mechanics we spoke with were very helpful.

Bomber

Jun 8, 2015

Was having engine issues with my Jeep Liberty with 61,000 miles on it. Brought my car in under the "extended warranty" that I purchased when buying the car. Sold to me as full coverage, my fault...I didn't read the fine print closely enough. Lesson learned. Turns out the head gaskets are blown, covered under warranty but can't get a loaner until Tuesday due to Memorial Day weekend. Get a call from service manager Tuesday that the heater core needs to replaced also and...that's not covered by warranty. $1200.00 estimate. When I question the cost of the extended warranty manager explains that at least the head gaskets are covered. Well buddy, those would have been covered under the 100,000 mile engine and powertrain warranty anyway. Jeep should be ready by the end of the week. Come Friday, mechanic broke some part while doing installation. New part will be in Monday and they will get it back together. Following Wednesday, Service Manager calls and tells me the mechanic damaged the radiator and now that's leaking. Parts will be in in the morning. Vehicle not ready on Thursday. Stop by to grab some things I need out of the vehicle Friday afternoon. It's still overheating. Finally able to get vehicle back early Friday evening after over 2 weeks in the shop. Took only about 2 minutes to run my card to pay the bill.

JayD

May 21, 2015

I recently purchased a Jeep Compass from this dealership and a remote start and backup camera were part of the deal. I arranged for the installation along with the first oil change. They provided a loaner vehicle during the service. The service department was aware that I really needed my vehicle back by the end of the day. There was a problem with the backup camera wiring harness and I received a call from Bill Bush, the Service Manager. Bill explained the issue and told me he would make calls to see how quick he could get a new wiring harness. A few minutes later Bill called back and said they would have one the next day. I told him that was fine and I'd leave my Jeep there so they didn't have to put it back together and then take it apart again. The new wiring harness arrived early the next day as promised and Bill called me at 10 am to let me know my Jeep was done and offered to deliver it. i picked up my Jeep a short time later, it was washed and ready to go, everything was put back together properly and all the new accessories worked as they should. I appreciate it that the service manager took the time and effort to make sure I was taken care of.

Liz

May 14, 2015

All experiences, buying vehicle, tire replacement and oil changes have been timely and done by friendly and courteous employees.

Customer

May 13, 2015

Great shop, easy in/out, I like the Wi-Fi, popcorn/pop and friendly attention at every visit.

Maggie S.

May 4, 2015

My car dealer was Steve from Luther Hudson, he was very friendly and helpful. I was able to test drive and purchase my vehicle within 2 hours. Much better experience than I have had in the past with buying vehicles. I would highly recommend checking out Luther Hudson for your vehicle purchase. I also had a great experience with McKenzie who is a service writer. She took care of my concerns and made sure my fiance and I were treated with great customer service. I would ask for her in the future to handle my service needs. Thank you Luther Hudson for my awesome Jeep!

Suzon

Apr 30, 2015

I called for the recall repairs and got my Jeep Serviced the next day. The repairs were done in 3 1/2 hours like they stated it would take. I used the shuttle service and the driver was very pleasant and car was clean.

Patrick

Apr 27, 2015

Had my 2013 BRZ for an oil change (~6000 miles) and noticed an slight oil leak under the car after that service. I reached out to the manager (the contact info provided in their standard communication every time you have service done which is awesome) and he got me in contact with their Service director. Great communication and dropped the car off the day after I sent the email. They even showed me what caused the leak (drain plug gasket) and replaced it. I always use this dealer for auto service for my vehicles. It allows me to also be able to work remotely (wifi available).

LA

Apr 8, 2015

Our Jeep that is still under warranty had defected hinges that needed to be replace and painted. We were out our vehicle for 3 days and they did not give us a loaner. We also have a Volkswagen and that dealership has always given us a loaner. We were very disappointed with their ability to provide us with a means of transportation for work and daily life.

Dave

Apr 7, 2015

Purchased a used vehicle, good condition.... had been checked out and various items replaced prior to purchase. Did find a fan control that was defective and a few other minor problems but these are to be repaired in the future. Great attention to detail and a slick service, a very positive purchasing experience!

Ken & Lisa

Apr 3, 2015

We purchased a used Lincoln in 2009 from this dealer with no problems. Now we had warrenty work done for our commuter van. Friendly service, kept us informed. Would recommend.

Brian Bergquist

Apr 2, 2015

Kenzie and all the service staff all professional, knowledgeable and courteous. The mechanics were well trained and helpful. I highly recommend Hudson Chrysler to anyone looking for a vehicle or service for their existing vehicles. Dr. Brian Bergquist

Duane R.

Mar 26, 2015

I would highly recommend Hudson Chrysler & their staff, you can't go wrong, it is nice to go somewhere where they treat you like royalty.

jets

Mar 25, 2015

Normally I get great service at this place. I scheduled an appointment on line for an oil and filter change, tire rotation, and automatic transmission flush. I was able to book the last appointment available on that Saturday--1:15. When I got to the dealership, I was told that they would not be able to do the transmission flush as that takes 2 hours and they close at 2:00 on Saturday. I was furious because I had cancelled a previous engagement in order to get my car serviced that day (I couldn't do it for another 3 weeks and was hoping to get it done as soon as possible). I would think that I would have been notified beforehand that they could not perform the service requested. I would have cancelled and kept my previous engagement.

Snapper

Mar 18, 2015

I know many like to expound on how amazing people, restaurants, car dealers and other local resources are, but I like to keep it simple, and to the point.....Service is First Class!

Bonnie

Mar 11, 2015

Very good service, they explain everything clearly. Everyone is helpful and friendly.

Jeep Fan

Mar 10, 2015

We bought our new from Luther in 2010 and have taken it there ever since for service. I can't say enough good about them. Quality work, outstanding customer service and attention to the details. They even are extremely dog friendly when my dog rides along! Highly recommend.

Jeep 2

Mar 9, 2015

I always have a pleasant experience at Hudson Chrysler Jeep Dodge. They actually make me feel like the appreciate my business. I could go closer to home, but they make my day and do a wonderful job. Especially love the car wash afterwards! All this may seem trivial, but it is that extra factor that makes me continue to do business with them. I have not had a major problem with my Jeep yet, but I do know that if I do Hudson Chrysler Jeep Dodge is where I will take it.

hudsontrainer

Mar 4, 2015

This is the kind of service you always hope for. Employees greet you with a smile and take the time to understand what is wrong with your vehicle and how to help. They take care of all the details and notify you of everything that is going on throughout the process along with time frame and cost estimates.

JoJo

Mar 4, 2015

Very impressed with the customer service at Hudson Chrysler Jeep Dodge. We were in River Falls and noticed a noise in the car. Drove the car to Hudson and they immediately took a look at it. Told us what was suspected as needing repair and it would need the car a couple days. They called next day to let us know the repair was under warranty and it would be done the next day. Outstanding I would say!

Karie

Feb 28, 2015

The staff is friendly and knowledgeable. I purchased my vehicle from a different dealership and I was not impressed with them. I have done all of my services at Hudson Luther Jeep & my next purchase will also be done with them. I highly recommend them to everyone.

Diane/Retired

Feb 13, 2015

The service department is very efficient. Looking at all your concerns and answering all your questions. They get the job done--with a smile.

CCK

Feb 9, 2015

Excellent customer service. Very friendly and informed me of warranty coverage that I was unaware of because the previous dealer had never even mentioned it!

Charlie

Feb 9, 2015

Great Service Team. Repairs are quickly and professionally completed. Extremely friendly people to work with.

MommaTara

Jan 19, 2015

They always do an wonderful job each and every time!

Jere

Jan 16, 2015

Great friendly service; Troy was very helpful and friendly . I was there for a recall fix. He took care of my car promptly. I couldn't get a car wash as the wash was just recently broken. Troy gave me a coupon for a car wash next week. Nice personal service

Randy

Jan 16, 2015

Troy did a great job of helping us fix a Satellite station issue and made sure we had it upgraded before our warranty expired in 500 miles ! Thanks for having the key technician check that out and getting it done.

Marci

Jan 15, 2015

I purchased a used RAM truck from another dealer approximately 3 weeks ago, mid-December. The vehicle had come up from Texas. I was surprised and irritated when the washer fluid well completely froze. I brought my truck in to the Luther Hudson Ram Service Center. They explained the frozen washer well would not be covered under the service warranty I had purchased, but did say they would call the other dealer to try to get them to cover the service charges. I told them I would think that when a dealership brings a car up from a different climate that basic precautions would be taken to protect the vehicle and the unknowing consumer. Precautions such as making sure the proper antifreeze and washer fluid is in the vehicle. Such actions are just protecting the dealer's investment. The two service people at Hudson nodded their heads in agreement. As waited for the work to be completed on my truck the salesman who sold me the truck at the other dealership called me to say their dealership would cover a half hour of service to unthaw the washer well. He then proceeded to tell me that at their dealership they never change or add to the fluids; that he has never changed or added to the fluid in his vehicles; that I must park my truck outside; that he also parks outside and so has had to spend many hours unthawing the washer fluids in his vehicles. I told him I have never had to unthaw the washer well as I add the appropriate fluid when needed. The reason for relating this long story is that when I bought my truck at the other dealership I had pretty good feelings about the salesman and staff. When this salesman called me about the washer fluid, rather than apologizing and saying, "Oops. We should have checked it" or suggesting at purchase that I check it because they don't look at such things, the salesman tried to minimize my problem, blame me, etc.. I no longer have good feelings about this salesman. Prior to this incident I would have recommended the salesman and the dealership. No more! Who I will recommend is Luther Hudson Chrysler Dodge Jeep Ram. They unthawed the washer well, somehow took care of the service fees for the more than half hour it took to accomplish the project, sent me on my way with a cheery goodbye and the promise of a free carwash when the weather is warmer. Thank you.

Dr. Brian Bergquist

Jan 14, 2015

Outstanding work by all involved. McKensie was impressive with her knowledge and excellent customer service. Dr. Brian Bergquist

Jade

Jan 12, 2015

I brought my Jeep in because of a recall notice I received in the mail, they walked me through every step of what they were going to do to resolve the issue, the entire team was friendly and took interest in my visit. This is the second time I've brought my vehicle here, and each time they impress me, if I ever purchase a new vehicle, I know exactly where I'll go.

Barb

Jan 8, 2015

I have been very satisfied with the service techs and the entire process,.

Kris

Dec 31, 2014

I needed running boards for my new Jeep Wrangler. The parts department helped me pick out the right running boards, and the service department was quick and thorough in putting them on. I've had two things done on my Jeep now at this dealership, and both times the customer service was outstanding!

MOrf

Dec 31, 2014

If found that my experience really depends upon the Service Advisor I get. The facilities, quality of repairs, and affordability are very good though. Kenzie is great to work with and does a great job of communicating and limiting the need for me to call the dealership direct for an update. The other service advisor I have worked with I've had to request updates, and when asking for the shuttle service to pick me up at a certain time he just said to "call me back 15 min prior to then and we'll see what we can do".

TrevorBensen

Dec 27, 2014

The service was very friendly and everything went exceptionally smoothly.

Jeep fan

Dec 17, 2014

From start to finish a great and easy experience! I would recommend them to anyone. Anyone looking from the twin cities don't forget to check across the border, closer than most suburbs.

RMorlando

Dec 17, 2014

I recently brought my 2012 JKU in for service due to a malfunctioning radio/nav unit and problems with the heating system. The service department has been nothing short of amazing. I have received prompt, courteous, and professional service every step of the way. I was clearly informed of the cause of the issues and exactly what would need to be done to resolve the problems. My Jeep was returned to me clean and running perfectly. I came to Luther because my "home" dealership's service department is the exact opposite of "professional". I'm happy I made the switch.

Allen

Dec 8, 2014

Just bought a used car, and felt like family. The folks at Luther Hudson Chrysler Dodge Jeep RAM, treat you like family, very courteous, friendly and absolutely no pressure. It is by and far the best auto purchasing experience I have ever had. Go see them, they will do you a great deal !!!!

Dan R.

Dec 3, 2014

I drove the tech on a test drive and he heard the noise that I was concerned about and said what he thought the problem was in less than 2 minutes. When we returned, he checked to see if the part was available. It was and he put the in the part. The whole process took less than 2 hours. I consider that very good service. I also want to mention how friendly and competent the tech was. He deserve to be commended. Thanks, Dan!

Rodney

Dec 3, 2014

I purchased a used car last week at a very fair price. I was very impressed with the service, sales and finance staff. The smoothest auto deal I've ever done.

Joanne Howe

Nov 23, 2014

As always the service department is excellent and very professional. They always keep me informed if they're issues with my Jeep. Very friendly atmosphere!!

Bruce C. Wenger

Nov 17, 2014

I was impressed with how fast everything went. I told the salesman what I wanted. He warmed up and pulled the Jeep that met all my requirements to the door. My credit was approved and I was out the door with my new Jeep in about an hour.

Joe

Oct 23, 2014

Mckenzie is enthusiastic, efficient and caring. Oil change and tie rod end replacement completed as estimated and on time.

Dan

Oct 20, 2014

They had the right vehicle at the right price. Comfortable place to buy. Rob did a nice job.

Donna

Oct 15, 2014

Mackenzie new exactly why my charging failure light was on. She is always well informative. Give her a raise! Okay...the mechanic did a good job too!

Andrea Lambert

Oct 9, 2014

Mackenzie is who I dealt with. She has superior customer service skills. Very pleasant to work with. This was my 1st time at your dealership. I may purchase my next car there. It was a nice environment!

B.Cook

Oct 1, 2014

Scheduled oil change handled by Jeff Bean. As alway very professional staff of service coordinators.

Ken Dihno

Sep 30, 2014

I have been using this dealership for maintnence and repairs for 10 years and have alwys walked awy feeling good about the experience and the staff, highly recomend this dealership for any maintnence work on a vehicle of any brand.

Jay and Jackie

Sep 28, 2014

Kat was great to deal with! No pressure, very thorough. Very nice. Jay and Jackie

B.Cook

Sep 25, 2014

Scheduled engine tune replace spark plugs etc with one day notice. Work was completed under estimated time was very happy pleased with entire staff.

Roger

Sep 23, 2014

It was a pleasure to trade in my truck and buy a 2013 Chevy Truck from Joe at this dealership,

Ford

Sep 15, 2014

I had a very quick and easy time buying a car here, everyone was helpful and guided me through(my first) car buying process at a dealer. They were easy to talk to, ask questions to and helped a ton with all the paperwork that I had never done before. Everything was crystal clear and made this big step in my life a lot more comfortable and relaxed! Would go to them again in the future.

JeepFan

Sep 12, 2014

Service is always easy to schedule whether doing on line or calling ahead. Never have to wait too long and if I do, they always let me know and offer a car. Couldn't ask for any more. Keep it up !

SoccerMom

Sep 4, 2014

Luther Hudson Chrysler Jeep Dodge always does a fantastic job!

Unhappy Customer!

Sep 4, 2014

They had my vehicle for 8 days and the problem with my 2007 Jeep Commander is still not fixed. I felt that since my vehicle was still under the 30 day warranty, they pushed it off to the side because they were not getting paid to do the repairs. Repairs that needed to be done because it was not disclosed in the sale of this vehicle. Service department would not call me back & constantly gave me the run around. I will NOT buy another vehicle from this dealer.

Jerry and Darlene

Aug 21, 2014

We have bought many autos in the past, but could not believe how quickly we had out 2013 jeep patriot in our hands!! In and out in less then 2 hours!! Great customer service.. Well worth the hour and 15 minute drive.. Cheapest price by $2,000 compared to our local area as well. A great plus.. Will purchase from Hudson Chrysler in the future

Patti Wiens

Aug 20, 2014

Thank you for the excellent work done on my car, and for providing a great waiting room for we as customers. For me, being a widow, it is wonderful to know that I can trust Luther Hudson to not only do what is good and necessary on my car, but is honest in your dealings with me. Thank you for that! I will continue to come for the repairs, etc., necessary in the future.

Kathy Dunlap

Aug 13, 2014

Great service and friendly employees!!! They loaned me a brand new vehicle since mine would not be done until the next day!!! Thank you Hudson Chrysler!!!

BCook

Aug 12, 2014

Been buying and servicing vehicles at Hudson Chrysler since they opened and at River Falls prior to that. Very pleaseing and professional staff keep up the good work.

Lee Ellis

Aug 4, 2014

I have been going to Luther Hudson Chrysler for many years because of the excellent service from all the personnel. From the call to schedule a visit, to the customer service person, to the technician doing the work and the front desk, all treat me with courtesy, fast repairs and fair repair rates. I won't change a thing, I will continue my relationship with Luther Hudson Chrysler and recommend them to anyone looking for quality work. Thanks to everyone at Luther Hudson Chrysler!

Wendy

Jul 29, 2014

Sales rep did not really listen to what we wanted which made the whole buying experience long and painful.

WPH

Jul 28, 2014

Friendly, efficient and knowledgeable. A welcoming environment that is clean and efficient.

Laura

Jul 26, 2014

We shopped around for our new Jeep Cherokee, and Hudson Luther had the best price and the salesman that we felt the most comfortable dealing with, seemed honest

Pocket

Jul 5, 2014

I felt like they actually really cared about the customer. In my book that is cool.(:

Gary S

Jun 27, 2014

I have been getting service at Hudson Chrysler since purchasing my 05 Dakota. Originally was not happy, but been quite good in the past several years. There is a team of service people that actually listen to the customer now and they give you what you want. The parts department has also been very good to work with. On my recent purchase (unplanned) I had the privilege of working with Kat in your sales dept. She is an excellent sales person and is willing to work for your business. She made the 'ordeal' of a new car purchase quite pleasant. She is a very good asset to your business. The credit manager seems to have a problem focusing. She is in a very important position dealing with customers financial issues and needs to gain the trust and respect needed for such a position. I had to have my sales person track her down once when she left me with a document to sign and went away. Perhaps a promotion so she doesn't have to work with customers anymore might be a solution. Overall I am very happy with the dealership, and will continue doing business with you. I also recommend the dealership to my friends and anyone else that asks. I also really like the new Cherokee. Cannot believe the power in that V6 and the mileage it gets. I've burned up the last 2 tanks of gas with a lot of highway driving and got over 29mpg on both. That is on paper, not the cars computer, although they actually did come out within one tenth of a mile the same. Gary S.

BobC

Jun 26, 2014

Good experience all staff are very professional and friendly.

Bus driver

Jun 21, 2014

first time I did a early Saurday appointment for LOF. Mackenzie was opening the doors as I drove up and I was back home by 7:30. Made me aware of a switch recall for the vent windows and will have new parts this week and will caLL. Hudson Chrysler and crew know how to treat customers and why we service all our vehicles there.

Don

Jun 18, 2014

12:30 appointment. Upon arrival was told it would be approximately 45 minutes. Thirty-five minutes later I was paying my bill I ready to leave in my freshly serviced and washed vehicle. Great job, thanks!

a satisfied customer

Jun 14, 2014

Honest, friendly, and thorough service -- I trust the folks at Luther to do right by my car (and me)!

Bruce

Jun 12, 2014

Service department was accomadating, Got my vehicle in quickly, assessed the problem , called with a quote and had no hidden extra charges. Supplied me with a rental car. Very pleased with the service.

Tracy

Jun 8, 2014

I was early and was expecting a wait, so was surprised when they said your car was ready and I will have your bill at front counter. Thank you

Alex C

Jun 6, 2014

These people are fantastic!!!! I love that they know who I am when I walk in and they are always wonderful listeners. I send everyone I know to these folks because I just know that they will be well taken care of. Super service department and the best sales department. Can't say enough good things.

Joel f. Dodge owner

Jun 4, 2014

This is my 2nd ram 1500 with 200k+ miles. I've used hcjd for almost all my service. They always go the extra distance to make it correct. Plus it is great to get a truck as a rental!

BobC

May 22, 2014

Stopped in for oil change didn't have an appointment Jeff was very kind and worked me into schedule. The service staff have always been very courteous and professional.

Joe

May 22, 2014

Came to get a warranty repair, did a good job there, i hope. However, I asked for a transmission fluid change WITH the filter change. The tech said they did not have that option, either just a fluid change without a filter OR a total system flush with filter. After some discussion he said he misread the computer and printed out my order. It said fluid exchange. So I added change filter too. When I got the bill, there was no charge for a filter, so it was not changed,left an old filter in the trans. So I got a $150.00 charge just to replace 12 quarts of trans fluid, not good to lie to customers, saying you performed a service when you did not. Also, Said my rear differential fluid was black and needed to be changed. It was changed two years ago, did not need it. Sometimes they are ok, sometimes they are very bad. Would not recommend.

Kathy De

May 21, 2014

item could not be repaired - anew piece was ordered and installed in a timely fashion

Rob Dooley

May 21, 2014

I have had several bad experiences in the past and I have to say that this was the best experience I have ever had purchasing a car! I almost felt that we had missed something when we were driving away because neither my wife or I were stressed in any way and both of us were happy. I would recommend them to anyone I speak with and plan to do my future business there as well. Thank you for the experience!

Hillzysmom

May 15, 2014

I've recommended Hudson Chrysler to so many people and will continue to do so. Their service department is SO honest, SO dependable and I never doubt the service I'm going to get will be top rate!! I just purchased new vehicle from Hudson Chrysler and what an amazing experience. My salesman Rob Hudson was the sweetest, most down to earth, honest salesman I've ever worked with. He went above and beyond the call of duty not just to make sure I purchased a vehicle, but making sure I was completely satisfied with my decisions. I've always owned Chrysler vehicles bought from various dealerships but I will never go to another dealership. You will not go wrong making your first stop for either service or a purchase Hudson Chrysler. THE BEST!!!

DP

May 13, 2014

I've never been real impressed with auto dealerships. From my past experience, once the sale is made everything is down hill from there. This place has been, and continues to be the exception. Great service, great value, great employees.

Bob

May 7, 2014

Scheduled oil change handled by Mackensie again excellant support provided, covered upcoming scheduled activities for the vehicle.

Happy Mini-Van Mom

May 7, 2014

Bought my mini-van here 10 years ago, and now wanted to put a hitch on it to pull a small camper. I wasn't sure where to even go to do that, so I called my Chrysler dealer. Since Chrysler no longer made a hitch for my year and make, I had to go with an after-market hitch. The gentleman in parts and service took it upon himself to do some research for me and figure out what I needed, without me even guaranteeing that I would have my hitch put on there. Months later, when I was finally ready to put the hitch on, he still had all my notes, all the information that he had looked up, and was able to get the appropriate hitch put on. Just an example of solid customer service and going out of your way for the customer. So appreciated by this mom!!

Jen

May 2, 2014

Although I didn't leave with the Jeep I originally went to buy, I am more excited about the Avenger I went home with!

Very Satisfied Customers!

Apr 28, 2014

My wife and I have each purchased a new vehicle from Luther Hudson Chrysler in early 2014. We both had an outstanding buying experience! Joe A. in sales is a consummate professional and addressed our every need. Bridget in finance is very knowledgeable and made completing the paperwork very painless. I highly recommend you visit Luther Hudson Chrysler for your next vehicle purchase!

Gloria Sebion

Apr 23, 2014

They got me in right away and took care of my vehicle. My son dropped it off, they gave him a sassy Dodge Dart to drive home till they got my vehicle done, he thought that was pretty cool!

Kim

Apr 7, 2014

Service department was very helpful. They surprised me with a car wash! I wasn't expecting that and I guess this is a service they do when it's nice out. Service was fast and were very friendly!

Allison

Apr 5, 2014

I had a fantastic buying experience at Luther Hudson Chrysler! Kat in sales was extremely patient in answering all of my questions and making me feel confident about my decision. Bridget made the loan process seamless and very clear. I love my Jeep.

Robert

Mar 30, 2014

Bad service sales reps act like they don't need a sale closed the garage door on my brand new truck and said I was lucky. Went for an oil change ended up with grease smeared all the way down the side of the truck.

Disapointed Again

Mar 29, 2014

We have bought 7 vehichles from this dealership over The years! Our last two vehichles have Been very disappointing! A New Engine and gaskets with only 55000 miles and a New Transmission with 60000! Warrenty not honored on either! Charged us 110 dolar Diagnostic to tell us what we already new! Not willing to work with us at all! Family owened dealerships are much better stay aeay From corporate owned!

Patrick

Mar 27, 2014

Took my newly acquired 2014 Jeep Wrangler Unlimited for its first oil change and decided to take it to Hudson Chrysler/Dodge/Jeep dealership and not where I purchased the vehicle from (even though it would have been free). Reason is due to the always great service they have there and quick turn-around times. Great service advisor (Mackenzie) with always a smile on her face. They also helped me with some questions about the vehicle - was replacing the floormat and the retention clip is a little different than I'm used to. They helped me figure out how to take it off without snapping/ripping anything apart. :-) Facilities --- had to take a star off since their computer to use for browsing the web while waiting has not been updated in so long. :-) They need a new browser (IE6 - really?).

Bob

Mar 21, 2014

Warranty work scheduled visit was called when parts were available. Provided transportation to and from home while work was being done.

Bob from Hudson

Mar 21, 2014

This is always a good place to go to get your service done, very quick, and honest

Chillyone

Mar 20, 2014

Cannot say enough good things. Good price, honest sales staff, efficient and a beautiful facility. No old school selling tactics here.

Nick

Mar 17, 2014

Excellent customer service through Hudson Luther. I told the sales staff exactly what I wanted, and they did not try to sell me on anything else. All my questions were answered honestly, and some helpful suggestions were provided. Purchasing vehicle was quick and done professionally. The best part was Hudson's commitment to their customer even after I drove off the lot; I noticed a chip in the windshield of my new Jeep and mentioned it after I went to pickup my original vehicle. Hudson offered to fill the chip before it cracked. Before it could be filled, the windshield cracked and Hudson didn't skip a beat and just replaced the whole windshield, free of charge. I would recommend your next vehicle be purchased from Hudson Luther.

LaRae

Mar 12, 2014

Courteous and thorough would be a fair analysis of the service I received at Hudson Chrysler-Plymouth. The lounge offers a very relaxing atmosphere away from the garage smells and noise. I am a very pleased customer. LaRae Schauer

Manual Jeep Owner

Mar 9, 2014

Had an oil change and recall update. They washed the truck and were quick about the service. I appreciated that since there's been so much salt on the roads this winter and too cold to wash it. Wasn't happy that I called to schedule the recall update over a month ago and was told by the receptionist that the computer stated they couldn't schedule maintenance until the part came in, but I scheduled it for an oil change anyway. When I called back to confirm they'd be able to do the recall work I was told it was simply a software update. I delayed bringing it in for an oil change because of mis-information.

Katy

Mar 7, 2014

I have worked with Jeff for many years. At one time, we owned 5 jeeps which have been serviced here. My latest visit was as good as it has been for years. My car was diagnosed and repaired promptly. And I appreciate the car wash too.

Gloria Sebion

Mar 5, 2014

Was very happy with our last oil change. They sent us a e-mail notice and even when we took the car there they were so kind to let us borrow another car to use when my was getting done. That was very nice.Thank you very much!!

Bob Cook

Feb 25, 2014

Scheduled Oil Change and Tire Rotation. Always a pleasure visiting with service and sales staff on routine visits. All staff have always treated me kindly they are very professional fun to be around. Purchased many cars from Hudson Chrysler I stop by many times just to visit with the staff great place.

Rick

Feb 25, 2014

Received oil change. Allowed to accept coupon discount even though I couldn't print coupon. Very delighted they washed auto at end of service. Good experience.

Bmac54025

Feb 6, 2014

Did some research on a jeep patriot online and the one I wanted was at Hudson . emailed them at 8:00 am on Saturday morning and received a email at 8:30am that the SUV was still there I call Joe Ard and he had it warming up when I got there at 9;00 . I was driving it home at 11:00 am. great price Bridget and Joe where great to work with.

Carol

Feb 4, 2014

After an accident on 1/14/14 I brought my Jeep in for a checkup. The staff was very professional and I was happy that they had shuttle service and provided me with a lift to work while they checked over my Jeep and picked me up after work. I was provided a rental vehicle to use during my repair time frame of at1 week which I appreciated. Jeff in service kept me informed of the progress and was very helpful with any questions I had. Thank you for the great service.

Pat

Feb 3, 2014

Luther Hudson has kept my 2002 Jeep Grand Cherokee running with over 214,000 miles. Today, they helped me determine which services made the most sense, given that high mileage. They're never take advantage of someone who doesn't know car engines (me), and are always fair and practical. I hope to buy my next Jeep from them!

Mary G

Jan 20, 2014

We always receive excellent service at the Luther Hudson service center. They are reliable, efficient and very customer service focused.

Gabe

Jan 2, 2014

Very impressed with Luther Hudson! It was the first stop on a short list and I ended up buying the first vehicle I test drove. Rob was awesome to work with! Very friendly and fair. Bridgette did a great job with financing, making that a pleasant experience as well. I walked in at noon on a Saturday and was out of there by 2pm with my Explorer. Thank you very much for making car buying a quick and painless process! :-)

Pleased Customer

Dec 23, 2013

Had to get a quick repair. You did fit me in same day with very courteous service. We have done business with you for many years and will continue to do so. Thanks

Gary L.

Dec 7, 2013

We were looking for a new truck. I did some research online and found Luther Hudson had one or two that met our needs, so we stopped in to check them out. Worked with Kat, she was very professional, friendly and knowledgeable. She and Bridget worked hard to put us into the truck at a price we could afford, and we're very happy.

Ang K

Dec 4, 2013

These guys can't go wrong! Not only did they fix my car for fair price, they also gave me another generous discount when I brought in a coupon. Thanks again Hudson Chrysler!

Mindy

Nov 28, 2013

Service is great! However the play area for kids could use an upgrade- more toys for all ages would make a huge difference:)

Dave Klein

Nov 22, 2013

This is my fifth car from this dealer--always a reasonable deal with a great service team--from the techs to the mechanics to the salespeople and the front office.

msbbjr

Nov 20, 2013

I made an appointment for a check engine light that was on in my 2013 Dodge Van. I brought it in at 8:15 AM and after being told by the service rep that they would check it and let me know, I watched her walk by me at least 3 times in the waiting room and then leave the premises in a vehicle. All the time, I was waiting in the waiting room and NO ONE came to talk to me and tell me what was going on or how long it would be. At 11:30 AM they came to get me and told me it was ready, but they could not find anything wrong with it. I drove it home and an hour later, the light came back on. Now I have to bring it back again to get a part replaced.

Terry

Nov 20, 2013

I always have a great experience when I visit. I get my questions answered and any concerns I have are addressed. I would definetly recommend them to anyone.

Duane R.

Nov 15, 2013

I have been doing business with Hudson Chrysler Team for over 13 years now, they have the best staff to work with. Doesn't matter if you are buying a new or used car, Rob Hudson is the guy to buy a vehicle from at Hudson Chrysler. The other great group to work with is their CUSTOMER SERVICE TEAM, you can't beat it, McKenzie, Jeff & the team treat you with the best service in a timely matter. I would highly recommend anyone to stop & take a look at this great team.

ShanaS

Oct 23, 2013

My car stalled last night and Makenzie fit me in right away this morning. Replacement of my ERG gasket and PCV valve and a tune up on the plugs and I was on my way. Very friendly staff all around and I appreciated the Wi-Fi access so I could work while I waited for my car to be done. Highly recommend them!!

BobC

Sep 19, 2013

Routine service oil change and tire rotation. Mackenzie was service rep. alway very friendly and professional. Explains procedures in detail very organized. Great dealership gives me a chance to talk with sales personnel while work is being done everyone always friendly very professional, facilities good very clean.

Larry G.

Sep 6, 2013

My service today was for a routine oil change and filter replacement and repairing a accelerator that was sticking. The young lady at the service desk was most friendly and helpful including reviewing the process involved in the above repairs. Also, Mitch, the mechanic who worked on my car explained the procedure required to repair the accelerator that was sticking. I was amazed that he would take the time to do that before beginning to work on my vehicle. Talk about customer service - Very Impressive.

Bob C

Sep 4, 2013

Great dealership very friendly staff (all departments) would recommend to others. One issue I believe that the tech doing oil changes need to be more responsible for clean up. I get oil spills on my garage floor times than I should. I fully understand that during the design placement of oil filters aren't in the best locations and it causes oil to spill everywhere. That why clean is necessay and very important, Nothing worse than having oil on your garage floor after oil change. Easier to clean up while on the hoist than crawling under your car. Technicans need take the extra time for clean up and I sure everyone agrees.

Glen "old guy"

Aug 29, 2013

Tires, parts, and service were all used this week on two vehicles, but always a good place to get it all done.

Lori E.

Aug 22, 2013

I love the customer service in the repair shop. The waiting area is extremely nice.

JessicaLee

Aug 16, 2013

They were simply perfect! I was able to comfortable work while I waited for my vehicle. They were attentive and concise.

Neil

Aug 6, 2013

I recently purchased a one-year old vehicle from Luther Hudson. This was my first time buying a "new" vehicle and I couldn't be happier with the service and process. When I inquired about the vehicle, they set up a date for a test-drive, and when I arrived the vehicle was parked right in front waiting for me. Overall it was a great experience, and I purchased the vehicle at a great price (2K below book value).

abjacks

Aug 2, 2013

I really liked this place! they worked at a fast pace, but still did a really well job on what needed to be done. It also helped that they had a tv, popcorn, and a pop all for free! the people there were also very nice.

Oil Change and check up

Aug 2, 2013

Mackenzie was great to work with. I have purchased several vehicles from Hudson Luther Dodge and sales and service have been excellent always

Pat

Aug 2, 2013

I actually enjoy taking my Jeep in for service at Luther Hudson! The customer service team is outstanding: friendly, professional, savvy....they clearly know - and like - what they're doing. The service waiting area is so comfortable, clean, free soda, quiet...I can work there for the time it takes to service my Jeep and actually get something done. We plan to buy or lease our next Jeep from them....and I'll be able to look forward to those service visits, too!

Jeep

Jul 29, 2013

Very friendly and helpful staff. Always so great at keeping me in the loop of what is going on!

Kevin Yoder

Jul 24, 2013

Brought in my truck for some repairs. All repaires were covered under warrently. Mckenize took care of everything and even set me a loaner car until my was finished. She called daily to give me progress updates.

RSQEMT

Jul 23, 2013

I have been using this dealership for many years now. They have always been fair, honest and very polite. I would never hesitate sending friends for family there.

Bob

Jul 20, 2013

Been buying and coming to Hudson Chrysler for since they opened and River Falls before that. Everyone is very helpful professional and friendly, Only downer is that the technicians must be more careful in cleaning up after oil changes. By not wiping down after oils spills it gets all over your garage floor. Easy job with the car in the air after draining oil.

Joy Olson

Jul 8, 2013

Our experience with Luther of Hudson went very smoothly. Rob Hudson, our salesman, was very helpful without being pushy or over zealous to sell us a car. He answered all our questions and more.

Rick F

Jun 27, 2013

The service dept is the best. They explain what and why a specific service is needed. Plus they give you options that are not always the most expensive!!. Extra cudos to Mackenzie!!

Jan

Jun 12, 2013

Mackenzie took great care of me. I made a Wednesday appt two days earlier. I mentioned to her that for some reason the coupon I received by email would not print. She suggested I send her the email. I did. Two days later at the oil change she had the coupon printed. Very low prices from a dealership. I do all my car needs here. Great people, enjoyable staff.

Town & Country

Jun 3, 2013

Years ago we told the dealership what we wanted for a vehicle, they searched and found what we wanted and met our price. We've went back for regular service for years and have never had a bad experience. They go out of their way to make things right.

Angie K

May 26, 2013

Besides great service for regular repairs, you would never expect to get inexpensive oil changes from a dealer service shop. Not only is the oil change service inexpensive; it also includes a car wash, free pop or coffee, a comfy wait room with a tv and yummy popcorn. I can always count on the friendly and professional service from MacKenzie : ). I am also happy to see another female customer service agent has joined the staff.

Cumberland

May 20, 2013

The gentlman that helped me buy my car was very friendly and easy to get along with. Answered all my questions. The only downside was he was very busy due to short staff the day i came in. But he did his best and always had a smile on his face. The price on my car was fair market and they gave me more for my trade in than expected!!

by Mike from Blaine

May 7, 2013

I have purchased my last 5 new vehicles from Luther dealerships so when I found the used 2011 Chrysler 200 at the price I wanted there was little doubt in my mind that the purchase would be OK. The salesman and every person I came into contact with were professional and accommodating as I expected. I am happy with the vehicle but did have two points of concern that I did not anticipate. I needed to top off the gas after leaving the dealership to make it home that evening and the oil was dirty and received no indication of when the next oil change would be necessary thus requiring a change at my local garage. That is not something that I expected as the prices are set with no haggle (which I like) so adding these two items to a car purchase would seem to only add a minimum cost to the purchase price and make the experience more complete.

Bob Cook

Apr 24, 2013

Came in for a scheduled oil change and tire rotation. Worked with McKenize who is always very helpful. I know most of the service and sales staff been going to Hudson Chyrsler since they opened and the River Falls Facility before that. Have purchased several vechicles and certainly recommend this facility to anyone.

Jesse

Apr 24, 2013

Set up an appointment and while working with one of the sales reps he was occupied working numbers on a previous deal, so he mainly ignored anything I had to say. I came in looking to buy and I was pushed out without even getting to talk numbers with them. I don't know how someone so condescending can work sales there. My family has purchased 5 vehicles from the Hudson lot, but unfortunately the guy who gave us great service is no longer there. I wasted 2 hours of driving time and gas to be treated poorly. I do not recommend this dealership anymore.

Jay

Apr 4, 2013

In and out inside and hour today. Great Job. McKinsey always makes it worth coming in! Always has a smile and friendly conversation and always remembers my name, even if I just walk in off the street.

Becky

Apr 1, 2013

We were pleasantly surprised by our experience with Luther Hudson Chrysler. The car dealer, Ron Hudson, was easy to work with. He was not a pushy salesman and was very helpful in finding a car that was right for us. He encouraged us to shop around and, wouldn't you know it, we ended up coming back and buying the first car we looked at at Hudson Chrysler. I love my 2012 Dodge Avenger!! I recently stopped in to get my free oil change and the staff was very friendly. The service department was fast and courteous to me too. I have been highly recommending this car dealership to my friends and co-workers. I wish all businesses could be like this...it is hard to find nowadays. Thank you!!!

HeatherE

Mar 4, 2013

Everyone was very helpful and went above and beyond to make sure my vehicle was fixed!

MatthewP

Mar 4, 2013

I have now bought two vehicles from Luther Hudson Chrysler Dodge Jeep RAM and each experience has been nothing short of great. Wonderful sales staff, always willing to help and give you the best deal they can. In addition to the two purchases we have had our vehicles serviced at Luther Hudson Chrysler Dodge Jeep RAM for the past several years. The service staff is remarkable, never a bad experience. They go out of their to assist you in any way they can, vehicle pickup, dropoff, etc. This dealership comes highly recommended by me and you will not be dissappointed.

D. Lehto

Feb 27, 2013

Enjoy getting my Jeep oil change at Luther Hudson Chrysler because the service department staff are friendly, accommodating, thorough, and efficient. While I wait onsite for an oil change or any service to my vehicle, I enjoy the warm popcorn, television, soda machine, and restrooms facilities all set up for the enjoyment of customers! Thank you!

BryanB

Feb 14, 2013

It was by far the eaisest car buy that I have done. I will return for my next vehicle.

Patrick

Feb 11, 2013

Needed to get my windshield replaced for my 2009 Honda Fit Sport. Found out when I bought my 2013 Dart SXT that they had Luther Auto Glass and Collision service in all Luther dealerships. The window replacement went well but the rear view mirror is not flush on the glass. Will have to see what is causing that.(that's why 4 stars) Decided to get oil change also since it needed to sit for a bit for the window to set properly. That one went very well. Customer service is always good. Everyone seems to be very nice at that dealership. And they did the services well within their time estimate. Also, WI-FI is available and was able to do work while waiting for my car. A big plus! (they needed donuts though --- hehe) The only thing I don't like about going to dealerships - it always makes me want a new car. Saw a Chrysler 300 SRT-8, a Crossfire that was a steal (too bad it was sold already), and of course... a Wrangler Unlimited.

Bob Cook

Feb 9, 2013

Worked with Tom in Service. Came in for a scheduled oil change. During the vehicle inspection found that the transmission cooling lines were leaking. Hoses were in stock instructed Tom to replace. All work was done in a reasonable fashion. This also allowed me time to visit with sales and other employee's at Hudson Chrysler. I have purchase number new vehicles over the years at this dealershlp and have met many friends. Would highly recommend to anyone to visit when looking for new or used vehicles or just for service.

Tracy Poirier

Feb 8, 2013

Since buying my Caravan from Luther Hudson Chrysler Dodge I feel like I am their number one client. I am always treated with respect, fast service and detailed answers.

Evie Naugle

Feb 7, 2013

I have been coming for years and always received great service. I bought I think 5 cars and never switched dealors. What does that tell you. Great job I need a dependable car because I sell real estate and I don't want to be stranded somewhere.

Proud new Dodge owner!!

Feb 7, 2013

I am extreamly happy with the purchase of my new vehicle. I started out online filling out there preapproval form. I had some questions so called to talk with someone they were very friendly and willing to answer any questions I had and explained the whole process to me. I hit send on the preapproval form and within 30min recieved a call back regarding my approval. I was approved for a different vehicle than what I was interested in so that is one of my only disapointments. I do really like the vehicle I was approved for it was my second choice of vehicle. Rob my Sales Consultant was very professional and Jeff the finance guy was also very professional and patient with me and all my questions and phone calls. I did have to go back the day after purchasing and bringing home my vehicle to get the owners mannual that wasn't in the glove box of my 2013 vehicle. So if you want your owners mannual just make sure it's in the glove box.

Bonnie Hintze

Jan 18, 2013

I have a 2008 Jeep that I purchased at Hudson Chrysler. I have had all my oil changes done there and the service is always great. Had my oil changed on 1/17/2013 and I was out of there in 30 minutes. My husband and I have bought our last three trucks from there and have not been disappointed.

Randi

Jan 18, 2013

Everyone we worked with was great!! Thanks.

Cory

Jan 3, 2013

Always have great experience with the dealership. They are best in taking care of there customers . I will customer for life.

Long Wait

Dec 31, 2012

With an appointment my oil change took almost 2 hours - not how or where I wanted to spend my day off. No other work done or recommended. Tried to use my oil change "package" I purchased, only to find out it is VIN specific.

Snoabound n Smiling

Dec 30, 2012

We are very selective about the type of oil we put in our 12 yr old minivan as well as who we let service it. Fortunately, Luther Hudson meets our high standards and we couldn' t be more pleased. We recommend them for something as simple as an oil change to a complex timing belt change. They also have a great staff who make customer satisfaction their top priority.

Mr. Rice

Dec 28, 2012

I would highly recommend Hudson Chrysler to anyone looking to buy a New or Used car or truck & they have the best service department staff. All around great team, very customer driven.

M & J

Dec 20, 2012

We purchased an extended warranty with our Chrysler Town & Country from the Hudson dealership. Whether it's been routine maintenance, major or minor repairs, the staff has always been very accommodating to fit our schedules. The availability of rental vehicles has been essential to fit our work schedules and the need for transportation given my wife's rigid work schedule and my commuting distance.

Sharon

Dec 20, 2012

I appreciate your computer/work area. It is nice to schedule car maintenance during the work day and get work done. Like always, service was wonderful.

Duane

Dec 19, 2012

I would highly recommend Hudson Chrysler for your next new or used vehicle purchase & they have a great staff in service as well.

Maureen

Dec 14, 2012

Pleasant staff, comfortable facility (including Internet and work stations), food and drink, it's all good.

Max92

Dec 7, 2012

All was good, thanks!! Have nothing to write, no problems!

Outdoorsman

Dec 1, 2012

Dealt with Mackenzie as the service advisor. Mackenzie was very cordial asked questions about vehicle very professional. After work was complete looked me up and explained all that had been done including the powertrain inspection.

grammy

Nov 23, 2012

I enjoy bringing my car to Luther Chrysler in Hudson. They are always very friendly, helpful and courteous. My car comes back much cleaner than it came in. And I feel confident they have checked everything thoroughly and will recommend any further service I might need. Their waiting room is clean, neat and comfortable which is a blessing as I usually wait for any servicing to be done.

disappointed

Nov 22, 2012

On my way home oil light came on. Then engine light came on. The car began to smell awful, like something was burning. Got back to the dealership and there was a stream of oil on the ground. Pulled into the show room and they were cleaning up the oil that was under my car before I left. They never called me to come back. I have bought 4 vehicles from them in a 1 1/2 years. This really left me with a sour taste for this dealership.

busboys

Nov 21, 2012

I enjoy working with the young woman in the service area. She's friendly and energetic. Knows her job and gets you in/out in no time.

wndwmkr

Nov 20, 2012

Brought vehicle in for tire rotation, oil change and navigation system glitch. All taken care of professionally and quickly. Software update has worked flawlessly.

carole

Nov 15, 2012

I hate sitting in the waiting room...so they took us a mile to a restaurant we like and we had lunch and than they picked us up

Puts the miles on !

Nov 15, 2012

Hudson Chrysler to me is one of the top dealerships to work with far as buying a new or used vehicle and you can't find a better service team than they have as well. I would strongly recommend this dealership to anyone.

kate0516

Nov 14, 2012

I would recommend this dealership to anyone. They were nice, friendly and didn't try to push me to buy extras I didn't need.

Mollytj

Nov 13, 2012

When ever service is needed, they get us in promptly, get our vehicles serviced and are always quick to let us know what is needed for the repair. The service department has always treated us well and gets the job done right the first time. We have recommended them to multiple friends and bought 2 vehicles from them. Mckenzie in service is a valuable asset to the Luther organization.

SwisMisElf

Nov 13, 2012

Bought a used '08 Town & Country for a fair price back in March. I was treated with respect throughout the process, which I greatly appreciated. So far I've taken my van in three times for oil changes, and everyone at the shop has always been polite and punctual. Definitely give these guys a try.

Batmans Sidekick

Oct 26, 2012

"Got myself a sweet new ride now Charlie!" ~Italian Job

Gymnastics Coach

Oct 24, 2012

I had a great experience when I purchased my used Cruze from Hudson Chrysler. I dealt with Tom, who literally spent about 7 hours with me, accompanying me on test drives, taking me to the other Luther facility in Hudson, and helping me find the car that best suited my needs and budget. I am a relatively young woman who was shopping alone but I was treated respectfully and anything that I didn't intuitively understand, car-wise, was explained to me thoroughly, yet I was not "talk down to". I will definitely return to Hudson Luther for future car-buying.

B Mac

Oct 23, 2012

We purchased a 2011 dodge journey at this dealer in July of 2011. Everything was great for one year until the vehicle started needing repair. We were close to our manufacturers warranty being up and we were having to bring the vehicle in a lot. Suddenly the service staff went from kind and respectful, to making us feel like we were bothering them. As a matter of fact on one occasion a service staff member there even made my wife cry. Needless to say we will not be doing business there again, and we have begun the trade in process for fear that our vehicle will not live much longer then the warranty.

bob711

Oct 22, 2012

I recently had a little shimmy when I got my car up to speed- I decided to take it in. I called and requested a tire balance/rotation, oil change, and 4 wheel alignment. I was quoted nearly $200, sounded ok- When I arrived I was informed of two recalls/updates, and that I was due a free oil change- It also turned out I did not need alignment. These guys saved mne a bunch of money and were friendly, very friendly, they even picked me up when my car was done.

Richard

Oct 18, 2012

Polite,promt,took me under vehicle to show me repair to be done, had the vehicle ready, when they said they would. Thank you.

regularguy

Oct 8, 2012

Just had another oil change and was 100% satified with the experience.

MIKEDUNLAP

Oct 5, 2012

EXCELLENT SERVICE AS ALWAYS-SERVICE PEOPLE ALWAYS FRIENDLY!!! WE NEVER TAKE OUR VEHICLES ANYWHERE ELSE!!! MIKE/KATHY DUNLAP

Dodge Man

Oct 4, 2012

We went in knowing what we wanted. The dealership had it and made it a very easy process to buy!

chuck

Oct 2, 2012

the service was fast and efficient the service people are great.

colliemn

Oct 1, 2012

Luther Hudson Chrysler Jeep has been my dealer of choice for any work I've needed on my 2002 Jeep Grand Cherokee (195,000+ miles)...even though I didn't buy it from them! They're courteous, personable, and responsive. And the mechanics really know Jeeps - I describe thunks and clunks and they know what's actually making that noise! I'll continue to go to them for all service needs. Next time I need a new Jeep, they've got my business!

noneya

Sep 19, 2012

Overall service and personel were quit good. The work needed was shown to me and explained. I was shown options that I didn't know I had. Very satisfactory.

jVan owner

Sep 17, 2012

Friendly service and no rushing. Always good personnel to take care of you.

B U TEE

Sep 16, 2012

The buying experience went smooth and the salesperson was nice to deal with. I'm now a part of the Luther family.

xxxxx

Sep 8, 2012

Don't have any more to add. The oil change and tire rotation went as expected.

El Duque

Sep 5, 2012

After going in to just compare a car to another make/model we were shopping for, we came away with a new Chrysler 200, and had a great experience. Everyone we dealt with was professional and courteous. No one was pushy, but they were all very friendly and helpful. I haven't found a dealership that is any better to deal with than Luther.

Not Happy camper

Aug 21, 2012

I bring my car every five thousand miles for an oil change and 27 point inspection. About 8K miles ago and I mentioned I the brakes were not right. When applying pressure to the brakes they would suddenly grab then let go and perform like they are supposed to do. They inspected the brakes ($20 fee) and found nothing and suggested the sudden grabbing was do to rust. I mentioned that I doubt that rust was causing the problem. Probably two months later I notice a grinding sound so I brought the car into a shop near my work. The rear brakes needed replacing, but the car had 9300 on it so brakes probably needed replacing ($280). Two weeks later I start hearing the grinding sound again, brought it back and my pads had worn out. This stops looked at it and found the calipers were sticking, but they could not get the parts from the aftermarket dealers. They suggested that this was probably under the 100K warranty and I should bring the car back to the dealer. I was able to get in that same day at noon. When I called I told them what had happened that that I needed new calipers or maybe a master cylinder. I brought my car in and decided to wait. 2.5 hrs later the service advisor came back and said the calipers were sticking and I needed new calipers. Good news the warranty covered that pads and probably the rotors need replacement due to excessive heat caused warping. They did not have the parts on hand so they would give me a vehicle to use free of charge. This was on a Thursday, Friday afternoon they called and said the parts had not come in, keep the car over the weekend and they would call on Monday when it was fixed. I got the car on Monday and a bill for $280 bucks. The warranty picked up the calipers and some labor but I had to pay for the new brakes and labor. Help me understand why a part under warranty which resulted in damage to my brakes why I should have to pay for this? Also after looking at the bill more closely the "free" vehicle actually cost me $30 to use.

GRYBRD

Aug 19, 2012

Service here is the best. They work with you on all issues.

DogeTruckfan

Aug 13, 2012

I just took my new Dodge Truck in for service. An oil change to be specific. When I picked it up, I was quite surprised to see a $115 bill. Nice folks, but ridiculously priced.

Linda B

Dec 6, 2011

Saw the vehicle on-line. Made inquiry. Skirted my questions. I Like the vehicle. Wish I were closer to the dealership , to "pop over" to test drive....can't do that. TThought perhaps related dealerships would work together. Not been face to face yet. Hope to, soon.

Jeep Owner

Oct 15, 2011

Friendly, excellent service, and quality work. Wouldn't go anywhere else!

Hockey Fan

Oct 11, 2011

Everyone at Luther did a wonderful job at making it possible for us to get the car we wanted

justamom

Oct 5, 2011

Doug was great to work with. He stayed late so I could pick it up after hours!

Grand Van

Sep 27, 2011

We had great experience at Luther Hudson thanks to our sales guy Joe and the finace guy Jeff.